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New Ownership Is Gaining Tenants, and Momentum, at One Financial Plaza
Keith Parent

Keith Parent, on one of his balconies, with Springfield’s Court Square in the background.

Several floors remain vacant, or ‘dark,’ as they say in this business, but there are more lights now on at One Financial Plaza than there have been in years. New ownership has made several improvements, steps that, when coupled with some aggressive marketing and high occupancy rates in other Class A towers in downtown Springfield, have yielded several new tenants.

Keith Parent says he first looked at the space on the fifth floor of 1350 Main St. in 2001, or the last time his lease was due to expire and he knew he needed more square footage with which to grow his company.

He liked the accommodations at what is now also known as One Financial Plaza and the Sovereign Bank Building, especially two balconies that came as part of the deal, and also liked the address — it meshed nicely with the name of his company (Court Square Group), which he started several years earlier in a small space above Frigo’s deli on Main Street, in the section of downtown called Court Square, and thus named it accordingly.

But the asking price at the 17-story tower was a little steep, and besides, those managing what was then known as the SIS Center, now the TD Banknorth Center, put together a fairly attractive package, a deal he really couldn’t refuse. So he went there instead.

Fast-forward roughly seven years, and Parent, who has aggressive plans to grow his information-technology-solutions company and didn’t think he could do that in the Banknorth Building, was again looking at area office buildings. And somewhat to his surprise, the space he looked at in 1350 Main St. all those years ago was still vacant and very much available.

The fact that it was spoke volumes regarding the well-documented struggles that building has experienced in recent years, but Parent was focused on the future — of his company and also the building — and not the past. So he’s now the proud occupant of roughly 12,000 square feet, or most of that fifth floor.

He has his balconies (actually, three of them), a Court Square presence (again), plenty of room to grow, and something else — some satisfaction that comes from not only staying in downtown Springfield, but also helping to breathe some life into a building nearly 50% vacant, or dark, as they say in this business, since a major tenant moved out several years ago.

“I’m committed to Springfield — we started here, we like it here, and I think this is a city on the move,” said Parent, who told BusinessWest that he looked at options in area suburbs and also at other locations in Springfield — including space in the Technology Park at Springfield Technical Community College that eventually was taken by Liberty Mutual — but wanted to stay downtown. And Dan Eastman, an area contractor who recently acquired the bottom five floors, eventually gave him enough reasons to make that happen.

Bill Low, co-owner of floors 6-17 at One Financial Plaza and vice president of Samuel D. Plotkin & Associates, which manages the building and handles leasing efforts, said Parent isn’t the only one discovering, or rediscovering, the property, as the case may be.

In addition to the CSG signing, roughly 20,000 square feet has been leased out across floors 6-17 over roughly the past year, said Low, adding that this is just about what his ownership team set as a goal for that time frame. Other new tenants include Radiology & Imaging, which took 5,000 square feet on the 10th floor; the FDIC (Federal Deposit Insurance Corp.), which absorbed almost 6,000 square feet on the 11th floor; Moors & Cabot, an investment brokerage firm, which took 1,100 square feet on the 15th floor; and Entercom Communications Corp., which will locate a radio station in 3,310 square feet on the 12th floor.

“We’re on target … things are going pretty much according to plan,” said Low, who was joined in the purchase of floors 6-17 by Evan Plotkin, president of Samuel D. Plotkin; Ronald Eckman, owner of several area businesses and real estate properties; Michael Vinick, who has partnered with Eckman on many of those ventures; and William Lyons, co-founder of Blackstone Medical Inc. “There’s still a lot of vacant space, maybe 130,000 square feet, but we’re chipping away at it.”

The good news is that this constitutes perhaps 90% of the available Class A space available in downtown Springfield, he said, adding that the keys to filling this space include getting people to give it a look — new owners have made some significant improvements, said Low — and convincing would-be tenants that there isn’t really a problem with parking, just a perception of same.

In this issue, BusinessWest looks at CSG’s move and other developments at 1350 Main St. that are creating a strong sense of momentum.

Coming into View

Parent has spent virtually all of his 13 years in business in downtown Springfield.

After operating above Frigo’s for several years, he relocated to the fourth floor of Harrison Place and, more specifically, square footage once occupied by the former Third National Bank. This space included the bank’s conference room — and conference table, which was (and is) so large that the bank left it behind when it moved out, and Court Square Group did the same several years later.

“It was too big to move,” said Parent. “The good thing about that table was that it was so big we could get everyone in the company, more than 20 people, around it for meetings.”

Eventually, though, this was no longer the case, as CSG continued to grow and eventually commanded more space. This prompted Parent to look at several options and eventually choose the Banknorth space. Seven years later, it was, as Yogi Berra put it, déjà vu all over again. That’s because Parent was looking for room to grow, and he was back looking at space in 1350 Main Street once occupied years ago by BankBoston as one of his many options.

“We want to make this a $100 million company in five years,” he explained.

Those ambitious growth plans, coupled with aggressive efforts to turn the lights back on within those ‘dark’ floors at 1350 Main St., eventually brought Parent to that street address.

“Dan Eastman said, in essence, ‘what do we have to do to get you in here?’” said Parent, adding that new ownership pushed whatever buttons it needed to in an effort to ink a deal.

As he gave BusinessWest a quick tour of his new digs, which were still littered with moving boxes, Parent referenced some of the things that attracted him to it. The balconies were a factor, but also the many ‘corner offices’ that result from the building’s unique design and sharp angles. “There’s a lot of glass and a lot of light,” he said.

But it was more than these amenities that ultimately shaped his decision.

Indeed, there was a desire to back up his involvement with several area economic-development groups, especially the Regional Technology Corp., which he chairs, with deeds, and not just words about Springfield and the importance of its fiscal health to the rest of the region.

“I’ve thought about other places,” he said, adding that he has considered moving his headquarters to Marlboro, where he has another office. “I live in Palmer, so for me, I could be anywhere between here and Boston, but I wanted to stay in downtown Springfield.”

Dr. Laurie Gianturco, president of Radiology & Imaging, told BusinessWest that her venture had several requirements, or priorities, when a search was launched for larger quarters late last year. For starters, the company wanted enough space to bring 20 administrators who had been scattered in three locations together in one space — and accommodate expected future growth. It also desired a site convenient to those three locations — near Baystate Medical Center, Liberty Street in Springfield, and Elm Street in Enfield.

“One Financial Plaza had the right geography, and the right price,” she said, adding that initial concerns about parking and security were ameliorated.

It was a different, rather unusual set of requirements that brought the FDIC to 1350 Main St. Specifically, there was a seismic-compliancy issue that had to be met.

Elaborating, but only slightly, KiJuan William-Dickerson, a spokesperson for the agency, said federal offices must now be located in buildings built to certain specifications regarding earthquakes and the ability to understand them. She couldn’t say exactly what the requirement was, but did know that the agency’s former local address, 489 Whitney Ave. in Holyoke, did not meet specifications (thus necessitating a move), and One Financial Plaza did.

It is also within five miles of the Holyoke location (another federal requirement so that employees do not have to relocate to continue working for the agency), and it offered what William-Dickerson called “the most value” of any of the few sites that did meet the seismic requirement.

Thus, the FDIC took 5,962 square feet, and moved 32 employees into downtown Springfield last December. Some of them have no doubt become regulars at Palacio (Italian for Palace), the coffee and sandwich shop that new ownership lured to 1350 Main St. last year. There have been several other additions and improvements, said Low, noting that the fountain facing Court Square has been restored, and there have been renovations to common areas, as well as other updating and cleaning.

Moving forward, the leasing strategy will be to continue to fill vacancies on occupied floors and leave several of the vacant floors intact for possible full-floor or multiple-floor tenants, said Low, adding that if, over time, demand for larger spaces doesn’t materialize, then ownership will commit more of those floors to smaller tenants.

“If a big tenant comes along, that’s fine,” he said, “but we want to lease about 20,000 square feet a year, and we’ll do it any way we have to.”

Let There Be Lights

Parent told BusinessWest that the name ‘Court Square’ would have stayed on his company no matter where he wound up in his latest move. “I would just have to do a lot more explaining,” he said, referring to what life would have been like had he moved to one of the suburbs, another section of Springfield, or Marlboro. “But now, this fits nicely.”

It does, and his move to the fifth floor, ultimately delayed seven years, represents a positive step for CSG, One Financial Plaza, and downtown Springfield. All this will be celebrated out on those balconies, when Court Square Group stages an open house on June 4.

It will be a moving story — in more ways than one.

George O’Brien can be reached at[email protected]

Departments

The following business incorporations were recorded in Hampden, Hampshire, and Franklin counties and are the latest available. They are listed by community.

AGAWAM

Majestic Tile & Grout Restoration Inc., 59 Sunnyslope Ave., Agawam 01001. Darren A. Jacobs, 62 Home St., Springfield 01104. Tile & grout restoration.

AMHERST

Community Funding Partners Inc., 6 University Dr., Suite 206-239, Amherst 01002. Irvin Rhodes, same. (Foreign corp; DE) Marketing and sales.

MW Photonics Inc., 433 West St., Amherst 01002. Jeannie E. Williams, 152 Boston Road, Groton 01450. Scientific research in optical technologies.

BELCHERTOWN

Bruce Goodrich Cancer Survivor’s Fund Inc., 450 North Washington St., Belchertown 01007. Ken Goodrich, same. (Nonprofit) To promote awareness and raise money to help cancer victims, etc.

BERNARDSTON

Z-M Performance Systems Inc., 203 South St., Bernardston 01337. Allan P. Zitta, same. To develop, own, license and otherwise exploit intellectual properties of all kinds.

CHICOPEE

Mass Terror Inc., 57 Davenport St., Chicopee 01013. Shaun Foley, same. Retail and wholesale merchandising including manufacturing.

Westfield Ready Mix Inc., 652 Prospect St., Chicopee 01020. Leo Ouellette, Jr., 15 Easton St., Granby 01033. Sale and processing of concrete, sand, gravel.

EASTHAMPTON

Creative Autism Services Inc., 53 Holyoke St., #1, Easthampton 01927. Rebecca C. Belopsky, same. Relationship-based consulting.

Suzi’s Way Inc., 300 Reservation Road, Easthampton 01027. Suzi Buzzee, 22 Reservation Road, Easthampton 01027. Real estate sales and purchases.

EAST LONGMEADOW

Western Massachusetts Institute For Social Research Inc., 4 Oakwood Circle, East Longmeadow 01028. Raymond J. Zucco, same. (Nonprofit) To promote the advancement of social research, help raise public awareness of the contributions and use of sociology to society, etc.

FEEDING HILLS

Alycat Inc., 63 Poplar St., Feeding Hills 01030. Robert F. Johnson, III, same. To operate a restaurant.

D.J. Concessions Inc., 15 Belmont Ave., Feeding Hills 1030. David Jalbert, same. Retail sales.

FLORENCE

Freedom Post 28 Inc., 63 Riverside Dr., Florence 01062. Thomas P. Ouimet, same. (Nonprofit) A veterans organization for social and recreational activities.

HOLYOKE

Danny’s Electric Inc., 11 Hendel Dr., Holyoke 01040. Luis D. Arroyo, same. Any and all electrical work.

LONGMEADOW

V & S Management Co. Inc., 66 Dwight Road, Suite #1, Longmeadow 02206. Raymond G. Stevens, 36 Elm St., East Longmeadow 01028. Real estate development and related activities.

 

LUDLOW

Berkshire Wind Power Cooperative Corp., Moddy St., Ludlow 01056. H. Bradford White, 289 Spring St., Shrewsbury 01545. To acquire property for wind turbines, etc., to produce wind energy in Hancock and known as the “Berkshire Wind Facilities”, etc.

NEW SALEM

Stages of Life Inc., 283 Wendell Road, New Salem 01355. Dylan W. Flye, same. (Nonprofit) A performing arts after school and summer program to offer disadvantaged and at risk youth, etc.

NORTHAMPTON

Evolve-IBB Inc., 167 South St., #2, Northampton 01060. Elena Tunitsky-Bitton, same. Marketing, sales and business development, advertising.

SHELBURNE FALLS

Shelburne Falls Area Women’s Club Inc., 75 Bridge St., Shelburne Falls 01370. Meta Nisbet, 146 Smead Hill Road, Colrain 01340. (Nonprofit) To increase the beauty of the Village of Shelburne Falls, award college scholarships to local area youth, etc.

SPRINGFIELD

Alian Consultants Inc., 57 Florence St., Springfield 01105. Darnel Ali, same. (Nonprofit) New business consultation and development.

Billups World Entertainment Inc., 113 Lyman St., Springfield 01103. Stefan Billups, 3 Silver St., Springfield 01107. Multimedia and print production and distribution.

Bridgers Property Inc., 73 Cambridge St., Springfield 011089. Cynthia A. Bridgers, same. Real estate ownership.

Concilio Pentecostes Ya Es Tiempo De Que Te Levantes Talita Cumi Inc., 246 Walnut St., Springfield 01105. Felix Torres, 56 Montrose St., Springfield 01109. (Nonprofit) To perform Christian services and food services to the needs of our community.

Denise’s Designs Inc., 132 Fort Pleasant Ave., Springfield 01108. Asiala Dickson, same. (Nonprofit) Promote awareness in art and design in fashion ware and culture.

DJAV Corp., 105 Woodlawn St., Springfield 01108. David J. Virella, Jr., same. Carpentry and construction.

Elite Consulting Services Inc., 293 Bridge St., Ste. 328, Springfield 01103. Eliezer Serrano, 20 Windermere Dr., Feeding Hills 01030. Consulting services.

Nuvo Bank & Trust Co., 1500 Main St., Springfield 01115. Jeffrey Sattler, 21 Magnolia Terr., South Hadley 01075. Transacting the business of a trust company.

Podjockey Inc., 650 Belmont Ave., Springfield 01108. Michael Harrison, 212 Deepwoods Dr., Longmeadow 01106. Media production and delivery services.

Springfield City Youth Organization Inc., 1350 Main St., 10th Fl., c/o Hare, Stamm & Harris, Springfield 01103. Richard F. Williams, 43 Pearson Dr., Springfield 01119. (Nonprofit) To provide a non-profit community-based athletic program for youth in the City of Springfield.

VK Transport Inc., 534 Union St., Springfield 01089. Vadim V. Kot, same. Trucking company.

WESTFIELD

Pioneer Valley Propane Inc., 389 Southampton Road, Westfield 01085. Jeffrey S. Hunter, 16 Kylene Cirle, Southampton 01073. Distribution and sale of propane fuel and related products.

40 Under 40 Class of 2008
Age 38: Attorney (Associate), Bacon Wilson, P.C.

Jeff Fialky had several options when he was job-hunting a few years ago, near the end of his stint with Adelphia Communications in Andover.

A few of them were with Boston-based law firms, and they were certainly attractive, he told BusinessWest. But another was with Springfield-based Bacon Wilson, where his father happened to be a partner. He eventually chose the latter, in part because it meant returning to an area he grew up in and loved. But there was more; he really wanted to get involved in the community and “make a difference,” and knew that the opportunities to do so — and the need to do so — were here in the Pioneer Valley.

“In Boston, they don’t really need people to raise their hand and volunteer,” he explained. “Here, they do; here, you can make an impact.”

And since joining Bacon Wilson nearly two years ago, Fialky has committed himself to “walking the walk.” Indeed, while building a law practice focused on business and commercial real estate, he has been active in the community on several levels.

He’s a board member with a number of organizations, including the Springfield Chamber of Commerce, the American Red Cross of the Pioneer Valley, and the Young Professional Society of Greater Springfield, or YPS. He’s also on the Advisory Committee at the Springfield Enterprise Center at STCC.

Fialky said his involvement with the Chamber, YPS, and enterprise center helps satisfy his desire to foster economic development in the region. He told BusinessWest that the Valley provides an attractive quality of life, but to attract and keep more young people it must also offer career opportunities.

Fialky is devoting considerable energy to YPS, a group formed in 2007. He is one of many shaping a mission for the growing fellowship of young leaders, and helping it make a significant impact — there’s that word again — in the Pioneer Valley.

Perhaps his biggest challenge at the moment is finding time to grow his practice and serve those nonprofit groups, and that test will become even sterner this summer, when Fialky and his wife, Emily, are expecting their first child, a boy.

“This is something I’ve looked forward to for a long time,” he said of fatherhood, adding that it will soon be the most important line on his resume — and still another opportunity to make a difference.

George O’Brien

Departments

State Adds 2,900 New Jobs in March

BOSTON — The Executive Office of Labor and Workforce Development recently reported that monthly survey estimates show that 2,900 new jobs were added in Massachusetts in March, its largest monthly increase since November of last year and the sixth consecutive monthly increase in jobs. The state unemployment rate also held steady at 4.4%. Revisions to the February rate, published last month on a preliminary basis at 4.5%, show the rate edging down to 4.4% and an increase of 700 jobs instead of the loss of 700 as originally estimated. The Massachusetts rate continues to outperform the national rate, which increased from 4.8% in February to 5.1% in March. The state rate has been below the U.S. rate since June 2007. Over the year, the Bay State’s unemployment rate dropped two-tenths of a percentage point from 4.6%. The largest job gains in March were recorded in professional, scientific, and business services, as well as leisure and hospitality. New jobs were also added in the trade, transportation and utilities, information, construction, and manufacturing supersectors. Also, education and health-services employment, at 632,600, was off 400 in March. Over the year, this supersector continues to show the strongest job gains at 14,900 and, along with the information supersector, posted the highest annual rate of job increase at 2.4%. Professional, scientific, and business services added 1,000 jobs in March, following a gain of 3,100 the previous month. Most of the 9,700 jobs added over the past year were in professional, scientific, and technical services industries such as computer systems design and scientific research and development. At 488,300, overall employment is up 2.0% from one year ago.

Financial activities employment was off 200 over the month due to declines in the real-estate and rental and leasing component. At 224,100, financial-activities employment is down 1,600 from one year ago, with real estate and leasing contributing to much of the loss. Trade, transportation, and utilities employment increased by 500 in March, largely due to retail trade posting its first job gain since last November. At 569,100, employment in this supersector is off 1,200 from one year ago. Retail trade lost 2,900 jobs over the year, while wholesale trade and transportation, warehousing, and utilities added 1,400 and 300 jobs, respectively. The leisure and hospitality supersector added 1,200 new jobs, the most jobs added among supersectors in March. At 305,200, jobs in leisure and hospitality have increased by 2,600 over the year. With monthly gains in each of the most recent five-month periods, jobs are up by 4,200 since October 2007. Information employment increased by 200 in March to 89,900. This supersector has added 2,100 jobs over the year and, along with educational and health services, posted the strongest annual growth rate at 2.4%. Manufacturing recorded a 200-job gain in March, its second consecutive monthly increase. At 292,900, employment is still down 4,000 or 1.3% from one year ago. Construction gained 600 jobs in March after having lost jobs over each of the four previous months. At 135,400, employment is off 2,000 or 1.5% from one year ago. The job numbers are the result of a monthly survey that uses U.S. Department of Labor Bureau of Labor Statistics methodology. More than 9,000 Massachusetts employers are surveyed to determine the number of jobs by industry. These estimates are the economic indicator used to gauge employment-growth patterns across the Bay State. The Commonwealth’s labor force increased by 2,300 over the month, as 3,700 more Massachusetts residents were employed and 1,500 less were unemployed. At 3,411,200, the labor force is slightly higher than at this time last year, as 7,500 more residents were employed and 7,000 fewer unemployed. Labor force estimates for Massachusetts, developed using the U.S. Department of Labor Bureau of Labor Statistics model, are based on information on Massachusetts residents’ employment and unemployment status, collected through a small, monthly sample survey of households.

Easthampton Awards Valley CDC Grant

EASTHAMPTON — Valley Community Development Corp. (Valley CDC) recently announced it has been awarded a $140,000 grant from the City of Easthampton for the provision of comprehensive business-development technical assistance (TA) to income-qualified Easthampton residents and businesses. Valley CDC is providing TA for a 15-month period that began April 1. The TA services that Valley CDC will provide include one-on-one counseling; business development, marketing, and technical computer workshops and seminars; credit counseling; referral to financial institutions; assistance with applications for financing; referral to professional and other resources for support and services not provided by Valley CDC; and continued outreach to artists and to former mills on Pleasant Street and Cottage Street. The grant also enables Valley CDC to retain its offices in the Eastworks building on Pleasant Street. 

Departments

The following Business Certificates and Trade Names were issued or renewed during the months of March and April 2008.

AGAWAM

All Seasons Vending
52 Hamilton Circle
Edward A. White

Q.P.C. Cleaning Company
498 Franklin St. Ext.
Jon Lund

AMHERST

Blair, Cutting & Smith Insurance
25 University Dr.
Encharter Insurance LLC

CHICOPEE

Alarmworks
66 Main St.
Joseph Cebula

Bell’s Contractors LLC
24 Casino Dr.
Gabriel Valerim

J.G. Woodcrafters
40 Newbury St.
James R. Grooms

RPS Designs
196 Fletcher Circle
Robert F. Perry

Rye Landscaping
104 Johnson Road
Kyle Methot

Twins Variety
112 Ducharme Ave.
Rita K. Desai

EASTHAMPTON

Angel Trucking
11 Lux Ave.
Donald Pomakis

Massage for Better Health
413 Liberty St.
Elizabeth Molitoris

The Real Estate Connection
247 Northampton St.
Nancy Nickerson

Wolf Investigations
7 Mt. Tom Ave.
Raymond Redfern

EAST LONGMEADOW

MiMi’s Consignment
32 Shaker Road
Brad Sulewski

Studio Nails
30 Shaker Road
Jennifer Nguyen

Worthington Rare Coins
174 North Main St.
Bruce James Miller

HOLYOKE

Goodwill Industries
254 Maple St.
Steven Mundahl

Hot Topic Inc.
50 Holyoke St.
Jim McGinty

Purnima S. Adlakma M.D.
1221 Main St.
Purnima S. Adlakma

Rainbow Flowers & Gifts
878 High St.
Isis Feliciano

Ronald E. Gillis Insurance Agency
290 High St.
James R. Gillis

Walgreen’s
1588 Northampton St.
Gary M. Martin

Whitley’s Fitness Center
384 High St.
Dwayne Whitley

LONGMEADOW

Caren & Company
682 Bliss Road
Caren Demarche

FH Consumer Sales
785 Williams St.
Fred Halbstein

LUDLOW

Karen Weber LMT
360 Sewall St.
Karen Weber

Smith’s Cuttery
48 Hubbard St.
William Smith

NORTHAMPTON

Amazing.Net
135 King St.
JoAnne McGrath

Cordelia’s Dad
76 King St.
Peter Irvine

Harlow Luggage
196 Main St.
Robert Burdick, Jr.

Irohadis.Com
11 Fruit St.
Angela Diala Iroh

On Call Urgent Care Centers
51 Locust St.
Jill A. Griffin M.D.

Tea Culture
241 Main St.
Joseph P. Augustino

Unique Auto of Northampton Inc.
310 Damon Road
Richard P. Kida, Jr.

Wild Flora
61 North Main St.
Wendy K. Stamm

PALMER

Gliptone
1235 Park St.
Thomas Lyons

 

Grandmother Two Feathers
1343 Main St.
Jean Matus

Library Media Solutions
2029 Quaboag St.
April Jean Graziano

SOUTH HADLEY

Ashman Apparel
9 West Cornell Road
Phillip S. Sanford

Angelslayerink Tattoo
103 Main St.
Roland Abair

Ladies Landscaping
16 Upper River Road
Candice Demers

SOUTHWICK

AFAB
20 Meadow Lane
Paul Drake, Jr.

DW Berry Construction LLC
73 Will Palmer Road
David Berry, Jr.

Southwick Seamless Gutters
37 George Loomis Road
Michael J. Lyons

Quality Interiors
6 Second St.
Kim Andrea Jenks

SPRINGFIELD

Mill Park Realty Trust
77-111 Mill St.
Barbara Hill

Ms. Rhonda’s & Company
141 Boston Road
Rhonda Yvette

Multi-Sport Screen Printing
15 Park St.
Robert Riopel

Party Pagoda
91 Pinevale St.
Omniglow Inc.

Quick Sign Service
199 Acorn St.
Blas Rosa

Rose Nails
752 Sumner Ave.
Kristen Nguyen

Silver Tree Moon Designs
15 Mountainview St.
Meryl Lefkovich

Stellar Styles
One Federal St.
Stella M. Lyons

Still Champion the Undefeated
896 Main St.
Hector Javier

Top Rankin Hair Designs
864 State St.
Leon O’Neil Marsh

Twisted Tentacles Tattoo
298 Belmont Ave.
Enrique Guerra

William’s Fashions
280 Oakland St.
Glenny Gonzalez

Zara Child & Family Consulting
17 Lancaster St.
Dr. Rosa Ihedigbo

WESTFIELD

A.J. Precision Inc.
66B Mainline Dr.
Wade P. Austin

Fortini Construction & Plowing
511 West Road
Matthew Fortini

Fruit Palace
5 White St.
Orhan Dogan

Great Home Improvement
69 Franklin St.
Jason Padilla

J&E Towing
22 Cherry St.
Ernesto Sanchez

Walk on Docks LLC
337 City View Blvd.
Steven A. Booher

WEST SPRINGFIELD

AAA Recycling
1080 Riverdale St.
Patriot Recycling Inc.

Future Comp
123 Interstate Dr.
TD Banknorth Inc.

Royal Home Construction
758 Union St.
Vladimir Kozlov

Signature Designs
946 Elm St.
21 School Street Corporation

Susan Taylor’s Photography
30 Bobskill Dr.
Susan T. Taylor

The Angus Agency
767 Main St.
Angus Rushlow

Western Mass Hypnosis Center
201 Westfield St.
Thaddeus J. Muszynski

West Springfield Residence Inn
64 Border Way
Carson Russell

Whip It Solutions
152 Hillcrest Ave.
Dennis Tremblay

Departments

The following business incorporations were recorded in Hampden, Hampshire, and Franklin counties, and are the latest available. They are listed by community.


Marks Meadow Parent Guardian Group Inc., 813 North Pleasant St., Amherst 01002. Deborah Timberlake, 180 Summer St., Amherst 01002. (Nonprofit) To support the Marks Meadow Elementary School by providing support for educational and recreational needs, and community building.

BELCHERTOWN

Minuteman Drywall Builders Inc., 107 South Washington St., Belchertown 01007. Michael Allen, same. Drywalling.

Morgan Kimball Contracting Services Inc., 89 Howard St., Belchertown 01007. Morgan Kimball, same. Contracting and construction services.

EAST LONGMEADOW

Family Bike Inc., 217 L Shaker Road, East Longmeadow 01028. Raymond D. Plouffe, 36 Lovers Lane, Somers, CT 06071. Raymond D. Ploutfe, 217 L Shaker Road, East Longmeadow 01028, registered agent. Bicycle and other sporting equipment sales/repair.

GRANVILLE

Metal Dreams Inc., 1467 Main Road, Granville 01034. Len Elie, same. Fabrication and installation of heating & cooling products, etc.

HAYDENVILLE

Northampton Soap Box Derby Inc., 4 North Farms Road, Haydenville 01039. Timothy McQueston, same. (Nonprofit) To aid the development of youth in Western Massachusetts through the aspects of soap box derby racing, etc.

HOLYOKE

US 1 Construction Inc., 56 Jackson St., Holyoke 01040. Joseph J. Miller, same. (Foreign corp; CT) Construction management service.

LUDLOW

Affordable Bathroom Solutions Inc., 541 Center St., Ludlow 01056. Diane Robbins, same. To deal in the installation of wall systems for bathrooms in the home.

MONSON

Island Design Build Inc., 109 Lakeshore Dr., Monson 01057. Joseph Viens, same. Residential and commercial design and construction.

NORTHAMPTON

Parenting Resource Directory Corp., 241 Jackson St., 6D, Northampton 01060. Lori Bess Schmidt, same. (Nonprofit) To provide to the public a free printed version of parenting resource directory, a corresponding Web site, etc.

SOUTH HADLEY

Cal-A-Hearty Corp., 18 Mulligan Dr., South Hadley 01075. Pasquale J. Calabrese, 4 Cherry Lane, Granby 01033. Golf course food and beverage facility.

Progressive Windows Inc., 160 Old Lyman Road, South Hadley 01075. James Stanley Shields, Jr., 192 Berkshire Ave., Southwick 01077. To operate as a home improvement contractor to residential housing, commercial structures, etc., principally windows.

SOUTHAMPTON

Neh Inc., 15D College Highway, Southampton 01073. Ethan A. Holmes, 62 Line St., Southampton 01073. Retail — gardening supplies.


 

Southampton Stone Company Inc., 7 Center St., Southampton 01073. Michael W. Broda, same. Stone work and stone sales.

SPRINGFIELD

Boricua Construction Inc., 634 Plainfield St., Springfield 01107. Oswaldo Ramos, same. Construction and management of real and personal property.

Dream Decor Inc., 756 State St., Springfield 01109. Abdul Sattar, 14 Chestnut Hill Road, South Hadley 01075. Sale of variety merchandise.

Good Food and Exercise Healthy Life Education Inc., 70 Chestnut St., #209, Springfield 01103. Michael A. Bruce, Sr., same. (Nonprofit) To educate people about the importance of eating good food, especially organic food, getting good exercise, etc.

Interproduce Inc., 679 White St., Springfield 01108. Ali Bulut, 17 Pioneer Circle, Springfield 01119. To sell fruits and vegetables.

JC Logistcs Inc., 25 Paige Hill Road, Springfield 01010. Suzanne Ferris, same. To operate a freight brokerage company, etc.

Lessard Home Solutions Inc., 12 Arcadia Blvd., Springfield 01118. Timothy P. Lessard, same. Residential plumbing and heating.

Premier Education Group Foundation Inc., 189 Brookdale Dr., Springfield 01104. David Stanford, 120 Ridgecrest Dr., Westfield 01085. (Nonprofit) (No specific purpose stated.)

SUNDERLAND

New England Hockey Factory Inc., 54 North Plain Road, Sunderland 01375. Leonard B. Quesnelle, same. (Foreign corp; DE) Hockey training camp.

WESTFIELD

Level Best Builders Inc., 106 Ely St., Westfield 01085. Stephen G. Herbert, same. Construction — remodel residential properties.

Meyers Enterprises Inc., 65 Franklin St., Westfield 01085. Eric Meyers, 33 Hawk Circle, Westfield 01085. Laundry service.

Sullivan Siding & Windows Inc., 83 Pinehurst St., Westfield 01085. Kevin Sullivan, same. A siding and windows business including installation.

WEST SPRINGFIELD

Alli Enterprises Inc., 292 Belmont Ave., West Springfield 01089. Deborah Y. Alli, same. Management and consulting company.

Diamond Cabinet & Vanity Inc., 184 Wayside Ave., West Springfield 01089. Kimberly M. O’Connor, same. Home remodeling.

Encore Realty Inc., 117 Park Ave., Suite. 201, West Springfield 01089. Erik Szyluk, 7 Park Ave., Ste. 201, West Springfield 01089. To own and operate a real estate brokerage and ancillary services business.

Inspirations Food Designs Inc., 1338 Memorial Ave., West Springfield 01089. Jeffrey Daigneau, 26 North Alhambra Circle, Agawam 01001. Restaurant, lounge and food catering.

Sections Supplements
Springfield’s Newest Destination Boosts City’s Curb Appeal
Peter Pappas

Peter Pappas stands in front of the nearly completed River’s Landing, as landscaping and exterior lighting are completed.

For years, what is now known as the old Basketball Hall of Fame stood vacant, and early in 2006, people were only cautiously optimistic about a big change to the property proposed by two developers who trace their roots back to Springfield. Two years later, the landscaping is being finished and the signage is going up at River’s Landing, and gradually, the city’s riverfront is becoming the place to be, both night and day

In the main kitchen at Onyx Fusion Bar and Restaurant, executive chef Isaac Bancaco is devising a number of dishes that pair international flavors with the traditional ingredients of New England fare.

“It’s tradition with a twist,” said the Hawaiian, recruited by Onyx to bring his unique flair to Western Mass. “Contemporary cuisine using local ingredients is going to be one of our trademarks. It celebrates what’s already here, and brings something new to the table, too.”

This is an apt description of the ‘east-meets-west’ menu at Onyx; fusion, after all, is the calling card of the restaurant. But it’s also an effective metaphor to describe what’s happening at the larger complex in which it operates: River’s Landing, the reincarnation of the former Naismith Basketball Hall of Fame, and Springfield’s newest destination.

Located adjacent to the new Hall of Fame, next to the Connecticut River, and flanked by I-91, River’s Landing is the brainchild of Peter Pappas and Michael Spagnoli. The two Springfield natives submitted their proposal for a day-into-night entertainment venue centered on health, fitness, and upscale dining to the Springfield Riverfront Development Corp. (SRDC), the private real-estate entity that owns the land, in late 2005.

The partners are dually located on the East and West coasts; Pappas is an East Longmeadow-based real estate developer and importer/exporter, and Spagnoli, a chiropractor, owns a number of medical offices scattered across the country, including several in California, where he now resides.

At the time of the request for proposals, Pappas and Spagnoli, doing business as River’s Landing LLC, were competing against a wide range of proposals for the ‘old hall,’ including a hotel and a public market. But at the end of the day, the duo’s vision won the bid based in part on the upscale yet cohesive feel it aimed to create on the still-expanding stretch of the riverfront that includes not just the Hall of Fame, but also a Hilton Garden Inn and four popular eateries — Max’s Tavern, Coldstone Creamery, Pazzo, and Pizzeria Uno (a fifth, Sam’s Sports Bar, will open in the Hall later this spring).

“It’s a perfect fit with the Hall of Fame and the restaurants that are already doing well here,” said Pappas. “There’s a theme developing that we’re really excited about.”

David Panagore, chief development officer for the city, agreed. He said the look and feel of the riverfront is one that is evolving with the Hall of Fame at its center, augmented by other sports- and fitness-related activities and a good measure of dining and hospitality options.

“There’s a theme here of physical activity that means there’s much more to do along this stretch that eat,” he said, noting that, as development talks continue, the city will be looking to broaden this theme. “We’re looking closely at ‘event commercial’ opportunities that are semi-public, if not public. Five single-family homes, for instance, aren’t even in the realm of possibility. We need something to drive visitors.”

He said the consistency of the River’s Landing project — few major changes have been made to the original proposal — is also an important aspect, because it has helped maintain faith in the riverfront’s future, and has also helped to create a strong base from which to spur further growth.

“It’s about follow-through and keeping promises,” he said of the undertaking by Pappas and Spagnoli. “That’s what’s happened here.”

Going with the Flow

Pappas said he hopes River’s Landing will serve as a model for future projects, adding that, indeed, most of the original plans have stayed intact throughout the planning and construction process, now nearing completion.

L.A. Fitness, a national health club chain, expressed interest in the property early on, and is now putting the finishing touches on a three-story facility that will be the company’s second-largest location in the country, encompassing 60,000 of the 75,000 available square feet on the property. It’s expected to open for business on May 1.

Onyx, also three stories tall, covers 12,000 square feet, and opened for dinner and cocktails last month, the same week the city hosted the Division II college basketball tournament. Development of the remaining 3,000 square feet of the building’s footprint is being completed now, in order to house a Boston-based physical-therapy and sports-medicine outfit.

At the project’s start, Pappas and Spagnoli pledged $9 million in private funds to the endeavor. In 2006, when the partners first spoke with BusinessWest, they noted that this figure could rise to $13 million.

To date, Pappas said they have actually invested $14 million into the project, but lean more heavily on the fact that, as River’s Landing enters its first month as a fully functioning entity, the property is completely occupied, and improvements such as landscaping and exterior lighting, all geared toward making the building attractive and visible from the highway, are moving toward their completion on schedule.

“Action breeds action,” he said. “When people see what’s going on here, they’ll feel more comfortable with coming to the riverfront to use it. I can’t wait to see people walking along the river again.”

Walking through the building, Pappas, who’s added ‘restaurateur’ to his list of titles, said attention has been paid to spurring that action inside and outside of its walls, as well as to the city’s legacy, especially as the birthplace of basketball.

This attention can be seen in its design and in the roster of firms involved with the project; several are local businesses, while some were pulled from other regions to add a metropolitan flavor to River’s Landing.

“The basic structure of the building is the same,” said Pappas, noting, however, that it has received a considerable facelift. “The windows have been replaced, but they still offer views of the river, the Hall of Fame, the highway, and downtown, on different sides. Not only can people inside see out, but others can see in and take note that there’s a new level of activity here, and feel safer because there are eyes on them.”

Current Events

A bright gold now adorns much of the exterior, and the familiar row of multiple, vertical signs that stretch across the side of the building facing the highway, once carrying illustrations of famous Hall of Fame inductees, remains, but is now being redesigned to match the new décor.

Onyx, owned and operated by Pappas and Spagnoli, has essentially become the facility’s showpiece. The Amherst-based architectural firm Kuhn Riddle handled much of the design, while California-based interior designer Julia Wong, whose work recently appeared on E! Entertainment Television, was brought in to create a cohesive visual flow throughout the 300-seat establishment.

“We’ve incorporated the ideas of imagination, elegance, and a journey,” said Pappas, weaving from the lobby, which features a glass ‘water wall,’ into the bar and lounge area, with its multi-screen video wall and amber onyx bar.

“The design is also ‘green,’ including low-flow water systems in the bathrooms and bamboo flooring,” he noted, adding that Onyx also offers free wireless access for patrons and will soon add an outdoor patio dining area.

Onyx opened for lunch recently, and the final addition to its repertoire, a coffee and smoothie bar during morning hours, will commence in conjunction with the grand opening of L.A. Fitness, in order to better integrate the two businesses.

The club includes an Olympic-sized pool, a full basketball court on the second floor overlooking the Hall of Fame, and multiple exercise, weight, and cardio rooms. Pappas said the club’s management has been pre-selling memberships for three months, and expects to welcome thousands of members.

All of this activity is a positive sign for Springfield, said Panagore, adding, however, that there’s still a long road ahead with regard to riverfront development.

“The project is going well, and with the hotel on one end and River’s Landing on the other, this is becoming a destination site in Springfield,” he said. “In terms of moving forward, we continue to have discussions about alternative uses for the visitors center — the original study talked about co-locating it within the Hall of Fame. We’re investigating how to better position that resource, so we can drive more visitors there.”

With the York Street Jail now razed, there is another major development opportunity on the riverfront that Panagore said the city is monitoring closely.

“We’re focusing on ensuring that anything happening at the site proceeds properly. We don’t want to be getting ourselves in a snarl, or tripping over ourselves,” he said. “ We’ll clear the site and start looking for development opportunities that complement those that are already down there.”

Panagore added that the riverfront offers what he calls “curb appeal” as seen from I-91, and to be truly successful, the area must not only attract new traffic but send that traffic farther down the road.

“The riverfront projects are initially important,” said Panagore, emphasizing the word ‘initially,’ “because they help bring people to Springfield and turn around the image of the city. People who would not otherwise come to Springfield now have a reason. But we really need to move some of that energy into the downtown, so our focus is on the entire core of the city.”

There are some challenges, however, in the move to better connect the riverfront to downtown, said Panagore. While he said the city is in the middle of “ongoing discussions” regarding the maintenance and renovation of the riverside walkway that runs parallel to the Connecticut River and extends from River’s Landing to the Memorial Bridge, there are some physical impediments.

“The state has a little less than $1 million earmarked to spruce up the walkway,” he said, “But Route 91 is always going to be a constriction. The underpasses between the riverfront and the downtown are also an issue, as is the railroad. Physical barriers naturally deter visitors from taking that route; we will try to put as good a face on it as possible.”

Still, many of these conversations relate to what Panagore said is over the next hill for Springfield, while other hurdles, the largest of which is the ‘old hall’ and what to do with it, have been cleared.

“Right now, we’re working on current successes,” he said. “There are always larger conversations about Springfield’s vision, but the work is well underway, and we’re getting up on our feet.”

Going Swimmingly

A diverse mix of activity on the waterfront, long a distant hope, is now becoming a reality for the City of Homes, and it has also provided a new venue for cuisine like Bancaco’s, which draws from his own traditions and is colored by those he’s learning more about in New England.

One of his favorites is the hazelnut mahi-mahi with Maine lobster hash, and he said he’s hoping to introduce even more of these ‘east-meets-west’-inspired creations to diners at the newly opened eatery.

“Pairing traditional ingredients and techniques with those that are modern is the best definition of the word ‘fusion,’” he said.

Watching servers and prep cooks bustle in a kitchen located where he once came to learn more about some of basketball’s greats, Pappas nodded in agreement.

Jaclyn Stevenson can be reached at[email protected]

Sections Supplements
Life in the Quirky Northampton Real Estate Market

Each time I pass by the Ten Thousand Villages store on Main Street in Northampton — a retail chain that sells what is described as ‘fair-trade products’ from 100 artisan groups in 30 countries — I am reminded of how I perceive the Northampton office real estate market: 10,000 psychotherapists.

Northampton is honeycombed with countless small-office users. Some are attorneys, some financial advisors and other professions, but most seem to be related to providing some sort of mental health counseling. The net result is that, in the aggregate, they all occupy a vast amount of space in very small increments — about 200 square feet on average.

They are all over town. Much of the upper-floor space on both sides of Main Street hasn’t changed much from the days of Sam Spade. Small offices with translucent-glass-paneled doors and creaky wooden floors. All are walk-ups, although some buildings do have elevators. The former Elks Lodge on Gothic Street was sold several years ago and converted into very handsome office space. What was once a tired and fairly wide-open building is now the home of dozens of social service or mental health practices. This is typical all along the Route 9 corridor into Florence and Haydenville as well. And nowhere is this pattern more apparent that at the Potpourri Plaza on King Street.

This community of small users is generally a favorable one from a landlord’s perspective, in that many tenants in one building have a tendency to spread the risk. But it makes it very difficult for a company in need of 5,000 square feet or more to find space in the city. Many companies looking to expand simply can’t find large blocks of space in the market. Everyone wants to be downtown, and who can blame them?

The largest single office user in Northampton is Disney Publishing, which occupies 10,000 square feet at the former post office building on Pleasant Street.

In 2006, Disney relocated from another downtown site, the Roundhouse Building, which contains 15,000 square feet of truly unique space. That building, just off Pulaski Park, proved too large for Disney, which was downsizing at the time. Also, the building was about to go through a protracted environmental remediation by Baystate Gas. That project will be concluded within the next few weeks, and the building will once again be available to accommodate the needs of larger users.

Another large space, at 109 Main St., was most recently occupied by Fleet Bank, a victim of the merger and acquisition quicksand, and is in the process of being leased. The owners have responded aggressively to unmet requirements in the market, and the results are becoming apparent.

The top floor of Thorne’s Marketplace is also being converted into much needed larger blocks of downtown office space — fortunately, however, not at the expense of relocating PACE into nearby street-level space on Main Street.

I expect this available supply of larger blocks of downtown office space to be absorbed in the next 12 to 18 months. Once the inventory is depleted, the only alternative will be new construction elsewhere.

The project planned for King Street, a commercial-office mix at the former Lea Honda dealership site, was out of step and has stalled. Rents associated with new construction there, coupled with a less-than-desirable ‘strip’ location, have proven to be impassable obstacles for the project. The Hospital Hill commercial development, at the site of the former Northampton State Hospital, will offer a more desirable office venue than King Street, but it’s a far cry from downtown. And, as previously mentioned, everyone wants to be downtown.

Several office-conversion projects that are not located downtown have succeeded nonetheless. The Cutlery Building complex in the Baystate section of the city is near capacity and offers affordable and somewhat non-traditional office space. The building has plenty of on-site parking and is located in a safe rustic setting along the Mill River. While such office locations can succeed as alternatives to downtown, they often prove to be much more challenging.

Northampton’s allure is so compelling that, most days, we are willing to endure the inconvenience of circling the block for a parking place only to wait again for a table at one of downtown’s many wonderful restaurants.

I guess that’s why those 10,000 psychotherapists are there, too — ready to help us work out all such stresses and pressures in our lives.

John Williamson is president of Springfield-based Williamson Commercial Properties; (413) 736-9400.

Sections Supplements
Springfield Developer Bucks Current Trends with Unique, Retro-inspired Project

Leslie Clement has always had a creative mind.
She graduated from Indiana University with a Liberal Arts degree, having studied dance, music, art, and culture for many years of her life. But eventually, she said, she had a revelation.

“I realized my degree prepared me for absolutely nothing,” said Clement, who soon started searching for more practical applications for her far-reaching creative interests. She recalled one of her favorite hobbies as a child — her father would often channel Clement’s flair for thinking outside of the box into small building projects — and took a dramatic leap onto a new career path, studying to be a carpenter’s apprentice in the late 1970s.
The apprenticeship, completed with the Springfield Carpenters Union Local 108, required four years of working construction, as well as specialty skills such as draftsmanship, finish carpentry, surveying, and estimating.

A number of intriguing jobs followed, including work on a series of bridges for Interstate 391 and a downtown highrise, but the more views of the city she saw, the more changes Clement wanted to make.

“In Springfield, I saw a city that needed a lot,” she said, “but more than anything, it needed help with its poor self-image.”

So she set out to do something about it.

Raise the Rafters

Clement’s first solo project in the housing sector was a home restoration in the historic Maple Hill section of the city, which later led to the renovation of 14 additional National Historic Register properties in concert with a team of tradespeople (funding for these projects included financing from limited partnerships, private funding, loans, and grants). 

“These were incredible, historic homes, and a number of the projects had strict criteria for renovation,” she said, noting that, upon completion of that suite of projects, she’d developed an interest in and respect for historical design, as well as the city’s assets.

Soon though, it was on to new endeavors, including a condominium conversion in a Victorian mansion in Holyoke, the Wyndhurst Condominiums overlooking the Connecticut River on Crescent Hill in Springfield, and nine homes on a parcel of land abutting Lake Massasoit in the East Forest Park section of the city. The latter ultimately sold for a total of $1.05 million over the course of 18 months.

By that time, the early 1990s, Clement had also become a real estate broker as well as a developer, and this began to further shape her home-building goals.

“I began to see home sales from a reverse perspective,” she explained. “Instead of only saying, ‘if I build it, they will come,’ I started saying, ‘if I build it, there’s still a chance they won’t come.’”

Stepping back to take a broader look at the home-building landscape, Clement said she saw a huge disconnect between the labors of love required to restore an old home to its former glory and what was happening in the new-home market.

At that time, she told BusinessWest, few developers were building homes in urban areas based on consumer wants or demands.

She added that without something interesting to draw buyers into — or keep them within — an urban area like Springfield, those with the means to purchase new, moderate- to high-end homes soon flee to new areas or suburbs.

“Nobody was building what people wanted,” Clement said. “There was a lot of cookie-cutter activity going on, and I saw a huge opportunity being missed — to give people some beautiful, interesting homes that they were instantly attracted to.”

The Forest Through the Trees

Thus, her latest project, now being developed under the company name Forest Park Fine Homes, is one answer to the question of how to retain these homeowners.

“This community has a ton of urban professionals,” said Clement. “That’s a lot of money that’s going unnoticed in this city, and people are leaving for other places or not even considering Springfield as a destination.

“But often, these are people who are looking for interesting properties,” she continued, “something with great architecture that doesn’t look like everything else — and the goal here is to reach those untapped markets.”

Located off of Tiffany Street not far from the Longmeadow town line, the new neighborhood Clement is now in the process of developing abuts the southern end of Forest Park and is about a half-mile away from Franconia Golf Course.

Today, Clement’s varied experiences lend a number of additional titles to her business card, including general contractor, designer, and listing agent. All of these skills are being put into play in creating her new niche neighborhood in the City of Homes, and Clement estimates they also save her about $5,000 per property in general development costs.

She purchased the 12-acre parcel from a private owner in 2004, again with the help of private investors and financing through United Bank, and from that parcel has created 37 individual lots with the assistance of Springfield-based architect Phil Burdick.

“He suggested we created little clusters of homes on small streets that branch off of the main road, which is Brentwood,” said Clement, adding that this idea was also in line with the historic-inspired type of homes she wanted to build.

Until 1943, when the town line was moved, she explained, this area was actually part of Longmeadow, and was dubbed ‘Franconia Village’ on some historical maps.

She added that when constructing new homes on the previously undeveloped land, she wanted to honor the area’s heyday, and modeled some of her plans after the 1920s-era ‘craftsman style,’ the originals of which can still be seen in historic parts of the Forest Park section of Springfield and in Longmeadow.

June Gets Her Way

These homes typically have large front porches and use natural materials when available, including wood shingles, stone walls woven throughout the landscaping, and detached garages that Clement said “make for a friendlier-looking street.”

The lots are spaced out across five roadways. Grace Street represents what will be the final phase of the project, including 18 lots that have yet to be developed. Also in process are home plans on Craig and Bassing streets, which will accommodate houses in the $300,000 to $390,000 range, and on South Park Avenue, building is now in process on 11 homes in the $290,000 to $340,000 range, slated for completion in or around spring 2008.

But the current jewel of Clement’s project is June’s Way, named for her daughter and including six lots on a private cul-de-sac. Four homes, each unique in design and ranging in price from $330,000 to $390,000, have already been completed, while two lots remain for construction.

The finished homes on June’s Way are geared, Clement said, toward empty-nesters and urban professionals. In contrast to the retro feel of the houses’ exteriors, the floor plans inside are more modern and informal, with a ‘bungalow’ feel. They feature bedrooms on both the first and second floors, most with adjoining private bathrooms, which can accommodate ‘aging-in-place’ living for older Americans planning to stay in the home or living with elderly parents.

The homes also have a relatively small footprint, between 2,200 and 2,600 square feet per lot, but the wide-open floor plans inside are meant to maximize space.

All of these features, Clement said, work together to create a quality product that is in keeping with her goal to offer something new and yet solid to Springfield’s real-estate market.

“People move for real needs,” she said. “The need for more space, proximity to schools, etc. This development offers these things, and with slightly better design and better buyer targeting, we’re attracting the right people.”

National Staging

The project is attracting some positive press for Springfield, too. It was recently featured in Builder magazine as one of five “bright spots” across the nation that have taken “design’s high road” and reached some positive benchmarks.

Builder identified Clement’s project along with others in Las Vegas, Portland, Ore., Los Angeles, and Fowler, Mich. (a stretch between Detroit and Lansing). While sales volume isn’t the best indicator of the Forest Park lots’ success — seven homes have been built and sold since construction began — the magazine took particular note of the going rates for these homes. New, single-family properties in Springfield typically sell for between $275,000 and $315,000, but Clement’s properties are averaging $75,000 above that or more, and prices haven’t slid in the four years since the project started, regardless of the tepid state of the current housing market.

“I think that’s proof that details make the difference, and people appreciate quality,” said Clement, wiping a speck of dust off of the bay window seat and flicking the ambient lights off in the kitchen.

It would also seem she’s found an outlet for a lifetime of creative thinking.

Sections Supplements
A Primer on the Emerging Trend of Pet Estate Planning

Some people consider their pets to be members of their family. Other people have made a career out of breeding, raising, and/or sheltering animals. When animal owners pass away, if they have not made provisions for the continuing care of their animals, the outcome can be disastrous.

Often, the recipient of the animal does not want to, or is not prepared to, take on the responsibility of providing ongoing care. As a result, the animals are then euthanized, neglected, or abandoned. In order to provide for the ongoing welfare of their animal after their demise, the estate plan of the animal owner should specifically address the disposition and care of the animal.

When an animal’s owner passes away, the animal will pass through the decedent’s estate as personal property, just as would a lamp, a couch, or a bedroom set. As such, the ongoing ownership of the animal should be addressed in the animal owner’s last will and testament. In addition to distributing the animal to a new owner or caretaker, most often, an animal owner will desire to establish a trust for the benefit of their pet.

Although approximately half of the 50 states do recognize ‘pet trusts,’ unfortunately, at this time, Massachusetts is not one of them. While it is not possible to create an enforceable trust solely for the benefit of an animal, it is possible to establish an enforceable trust for the benefit of the animal’s caretaker.

One of the most important decisions when planning for an animal is determining who will serve as the animal’s caretaker. It is also important to name at least one alternate caretaker, if not several, who would provide care if the originally named caretaker was unable to do so. The most commonly named caretakers are relatives, friends, the animal’s veterinarian or breeder, or an animal shelter or sanctuary.

A number of animal sanctuaries have emerged that will provide care for an animal until its demise. These facilities vary greatly in terms of the environment they provide, the cost of placing an animal within the sanctuary, and the type of compensation accepted. Some sanctuaries may accept only cash donations, while others are willing beneficiaries of a charitable remainder trust. The animal owner should approach the intended caretaker to ensure that the caretaker is willing to accept this responsibility and on what terms, because nothing destroys a plan faster than when the intended caretaker refuses the responsibility.

The next important decision is determining how the caretaker will be paid. The caretaker may receive funds to cover all verified expenses associated with caring for the animal. Normal and customary expenses would include housing, food, veterinary care, grooming, and burial and cremation fees. Another alternative is to provide a lump sum to the caregiver based on the care to be provided until the animal’s demise. Providing a lump sum may encourage the caretaker to skimp on the animal’s needs in order to allow the caretaker to retain the funds personally. In this regard, an independent party should be empowered to inspect the animal to ensure that it is being properly maintained. Inspections should take place in the animal’s home environment and should also be permitted to be made randomly.

The animal owner should also address the final disposition of the animal and of any funds remaining when the animal has passed away. Here, the inclusion of strict guidelines concerning euthanasia should be considered. If the caretaker retains the funds remaining upon the animal’s passing, an unscrupulous caretaker may seek to euthanize the animal without cause simply to retain the funds.

A comprehensive estate plan will also provide for the ongoing care of the animal should the owner lose the capacity to handle his own affairs, whether due to physical or mental illness. The health care proxy, which is a document naming someone to make health care decisions for the owner, and the durable power of attorney, which is a document naming someone to make financial decisions for the owner, should contain special provisions acknowledging the animal and providing for the animal’s ongoing care.

Most often, a durable power of attorney will authorize the person named to handle a laundry list of financial transactions. When an animal owner is incapacitated, the animal must be placed with a custodian, and money must be spent to provide ongoing care. To avoid any controversy regarding the care and custody of the animal, the power of attorney should authorize the person named to take custody and control of the animal if need be. The document should further authorize the person named to arrange for someone to provide care for the animal, even to the extent that said care would require additional monetary compensation to the caretaker.

The health care proxy should notify the person named and/or medical personnel that the incapacitated person is an animal owner and that the animal is dependent upon that owner for care. While medical personnel will certainly first attend to the owner’s care, if the owner remains incapacitated, the language of the health care proxy will remind the person named, and should alert medical personnel, of the need to ensure the ongoing care of the animal.

When an estate plan takes into consideration the issues raised here, the owner has taken the steps necessary to ensure the ongoing care of their pet. The animal will then receive the best substitute care possible for that of their original owner. Without such a plan, the fate of the animal is at best uncertain, and at worst unspeakable.

Gina M. Barry is a partner with the law firm of Bacon Wilson, P.C. She is a member of the National Assoc. of Elder Law Attorneys, the Estate Planning Council, and the Western Mass. Elder Care Professionals Assoc. She concentrates her practice in the areas of estate and asset protection planning, probate administration and litigation, guardianships, conservatorships, and residential real estate; (413) 781-0560;[email protected]

Departments

The following business incorporations were recently recorded in Franklin, Hampden, and Hampshire counties and are the latest available. They are listed by community.

AGAWAM

Berkshire4wheelers Inc., 44 Arbor Lane, Agawam 01001. Robert Lacoste, 35 Doughlass St., Keene, NH 03431. Vasilios Pananas, 44 Arbor Lane, Agawam 01001, treasurer. (Nonprofit) To promote the responsible and safe use of four (4) wheel drive vehicles, maintain existing trails, etc.

BELCHERTOWN

Mi Great Ideas Inc., 376 Stebbins Ave., Belchertown 01007. Marilyn R. Iannaccone, same. Sale of various products at trade shows, flea markets, and other venues.

CHICOPEE

ABA Convenience Inc., 1031 Chicopee St., Chicopee 01013. Faisal R. Khan, 59 New Ludlow Road, Chicopee 01020. To operate a convenience store and gas station.

Chicopee Public Library Foundation Inc., 339 Front St., Chicopee 01013. Carl E. Sittard, 38 Fletcher Circle, Chicopee 01020. (Nonprofit) To support the restoration, improvement, and function of the Chicopee Public Library, etc.

Maun Convenience Inc., 810 Meadow St., Chicopee 01013. Mehreen S. Ahmed, 8 Osceola Lane, Longmeadow 01106. To operate a convenience store and gas station.

National Amateur Fight League Inc., 327 East St., Chicopee 01020. Louis A. Thouin, III, same. To carry on the business of Martial Arts and Boxing, training, managing, and competing throughout the USA, etc.

EASTHAMPTON

Sisyphus Woodworking Inc., 1 Cottage St., Easthampton 01027. Gregory W. Larson, 9 David St., Easthampton 01027. Woodworking education and related activity.

HADLEY

Dennis R. Bernashe Electrical Inc., 46 East Carew St., Unit No. 2, South Hadley 01075. Dennis R. Bernsahe, 1 Island Road, Holland, 01521. Electrical contractor.

HAMPDEN

AllBrite Restoration Inc., 51 Oak Knoll Dr., Hampden 01036. Vincent Mineo, 147 Maple St., Hampden 01036. Maintenance and restoration.

HOLYOKE

Mary’s Meadow at Providence Place Inc., 5 Gamelin St., Holyoke 01040. Joan Mullen, same. (Nonprofit) To continue providing high quality, mission-driven services to members of the Sisters of Providence, etc.

Massachusetts Academy of Ballet Educational Training Association Inc., 4 Open Square Way, Holyoke 01040. Charles Flachs, 113 Amherst Road, South Hadley 01075. (Nonprofit) To educate residents of Holyoke and area about the art of classical ballet at schools, senior centers, etc.

LONGMEADOW

Five Star Anesthesia Service, PC, 103 Blueberry Hill Road, Longmeadow 01106. Syed Asad Rizvi, same. To engage in the practice of anesthesiology.

ORANGE

Grrr! Gear Inc., 84 Prescott Lane, Orange 01364. Christine A. Noyes, same. Wholesale and retail sale of apparel and sporting goods.

 

RUSSELL

Pavel’s Construction Inc., 56 Patriots Path, Russell 01071. Pavel Usatyy, same. Construction.

SPRINGFIELD

B4You Inc., 608 Main St., Springfield 01104. Mukesh Patel, 120 Hannah Niles Way, Braintree 02184. Convenience store.

F & T & A Inc., 71 Wexford St., Springfield 01118. Thomas Grimaldi, same. Rental real estate.

Family Pizzeria Europa Jerry Inc., 715 Sumner Ave., Springfield 01108. Gennaro Buonfiglio, 141 Blueberry Hill Road, Longmeadow 01106. Pizza restaurant.

Hampden Bank Charitable Foundation, 19 Harrison Ave., Springfield 01102. Thomas R. Burton, same. (Foreign corp; DE) To provide funding to support charitable causes and community development activities.

Jennings Real Estate Services Inc., 73 Chestnut St., Springfield 01103. Kevin M. Jennings, same. Real estate.

Mano A Mano Mission Foundation Inc., 55 Pendleton Ave., Springfield 01109. William Ortiz, same. (Nonprofit) To promote positive spiritual, emotional, mental and physical health to the young, old, widows, aliens and the spiritual warriors of Christ, etc.

Valley Radio Reading Service Inc., 1 Federal St., Springfield 01105. Catherine Banks, 33 Beechwood Ave., Springfield 01108. (Nonprofit) To provide blind-and print-impaired Western Massachusetts individuals with current information from print media, etc.

WESTFIELD

Merchamp U.S.A. Inc., 116 Wildflower Circle, Westfield 01085. John McKiernan, Unit 7, Baldoyle Estate, Dublin, IRL. Con A. Daly, 116 Wildflower Circle, Westfield 01085, agent. Sales of eyewear and related products.

Traveler-er Inc., 94 Falley Dr., Westfield 01085. Thomas R. Mihalek, same. Medical software for travelers in emergencies.

TRM Consultants Inc., 94 Falley Dr., Westfield 01085. Thomas R. Mihalek, same. Marketing, strategic planning, and governmental affairs.

Westfield Youth Lacrosse Inc., 31 Gladwin Dr., Westfield 01085. Paul Jones, same. (Nonprofit) To promote and support youth lacrosse athletes for local, statewide national and international lacrosse competitions, etc.

WILBRAHAM

Hapi World Inc., 16 Hemingway Road, Wilbraham 01095. Omar Faruk, MD, same. (Nonprofit) To establish mobile health clinics and ultimately to build hospitals to provide free basic medical care to the sick and poor worldwide, etc.

Lawn Partners Inc., 1223 Stony Hill Road, Wilbraham 01095. David F. Elliot, same. Chemical lawn care.

Features
How a Team Effort Brought Liberty Mutual, and 300 Jobs, to Springfield
Bob Greeley

Bob Greeley shows off the space in the Technology Park at STCC that will soon be occupied by Liberty Mutual.

It was called ‘Project Evergreen.’

Why? Apparently no one from this region who was involved with it has a clue, nor should they, really. That’s because they don’t name these initiatives, these so-called ‘blind searches’ waged on behalf of companies that are looking for office space or real estate on which to build — and don’t want the world to know they’re looking.

No, that honor goes to site selectors, said Mike Greaney, senior vice president of business development for the Economic Development Council (EDC) of Western Mass. And he told BusinessWest that such regional and national outfits are getting quite creative in this regard. Indeed, projects code-named ‘Ajax,’ ‘Mercury,’ ‘Apollo,’ ‘Sunshine,’ and even ‘Ocean’s Eleven’ have come across his desk and E-mail box in recent months, he said, adding that the EDC might be involved — to one degree or another — with more than a dozen at any given time.

Very few have worked out as well as Evergreen.

At an elaborate yet top-secret (until the very last minute) ceremony staged at the Technology Park at Springfield Technical Community College, it was announced that Liberty Mutual will be assuming 55,000 square feet in the park (the company inked a 10-year lease), for a customer service call center operation that will employ about 150 people to start and perhaps 300 or more down the road.

Gov. Deval Patrick, eager to showcase examples of job growth and retention across the Commonwealth, turned out for the announcement, ensuring a good crowd (150 people, many of whom had no idea what was being announced) and lots of press — which wanted to know more about casinos than call center jobs, but that’s another story. Patrick was preceded to the podium by Edmund Kelly, president, chairman, and CEO of Boston-based Liberty Mutual, who eventually uttered a line that economic-development leaders in this region have been waiting to hear from someone like him for decades.

“Massachusetts is not an expensive state in which to do business,” he said in his heavy Irish accent, “if you stay outside of Route 495.”

Few of the press accounts, which included an item in Forbes via the Associated Press, picked up on the comment, which didn’t seem to faze Allan Blair, president of the EDC, who told BusinessWest that, when it comes to Evergreen and the ceremony to announce its conclusion, “we couldn’t have scripted it any better.”

Whether the Liberty Mutual deal will help the region write more happy endings of this ilk remains to be seen, but Blair believes it has clearly created some momentum, because of the star quality of the company in question (95th on the Fortune 500 list, with $26 billion in revenues in 2007), the sector represented (financial services), Liberty Mutual’s desire to add jobs in Massachusetts but look outside Boston, and, perhaps most importantly, an apparent willingness on the part of the Patrick administration to help steer such companies to the western part of the state, and especially Springfield.

“We’re seeing a genuine effort on the part of this administration to sell Western Mass. in the east, in an appropriate manner, and that’s all we ask for,” he said. “But we’re seeing more aggressive behavior on the part of this administration than any previous one in this regard, and it’s very welcome.”

That said, Blair was quick to note that, despite this sentiment from the Patrick administration, Liberty Mutual conducted Evergreen “by the book,” meaning that the company was out to find the best fit it could in Massachusetts or the Northeast (most believe this search extended into Connecticut), not necessarily Springfield. This means the company became effectively sold on this region, and this bodes well for other sales jobs — involving other projects with imaginative code names — still in progress.

In this issue, BusinessWest goes behind the scenes on Project Evergreen to show how such initiatives proceed, why this one ended successfully, and what it might mean for the region.

Policy Statement

Blair says it’s not uncommon for a search initiative such as Evergreen to have what he called a “big lull.”

It comes, he explained, when the site selector stops talking with the representatives of one community and starts talking to those in another — while keeping that first locale “on the hook,” as he put it.

It’s a somewhat nerve-wracking time, which in this case lasted about a month, he said, adding that it’s one of many aspects of such blind searches that make them both exhilarating and frustrating.

“They generally keep you in the dark right up until the very end,” he explained, noting that communities, or regions, usually have no idea with whom they’re competing or where they stand in a search until the party in question makes up its mind. “You usually don’t know you didn’t get it until they make an announcement somewhere else.”

Meanwhile, the current weakened state of the economy and generally uncertainty about the future have added some new wrinkles — and layers of anxiety — to the equation with many projects, said Greaney.

“Sometimes you lose out in these searches,” he explained, “but in a lot of cases, companies are simply delaying their decisions, giving us an ‘on-hold’ category that appears to be growing.”

Evergreen isn’t in that category, because Liberty Mutual is eager to take advantage of the state’s shift to a ‘managed-competition’ system for auto insurance, and because, by many accounts, the Patrick administration was eager to get a deal done — and in Springfield.

The search on behalf of Liberty Mutual started late last summer, when, said Greaney, representatives of the Boston-based site section company CresaPartners first dropped the code name ‘Evergreen,’ and issued a request for information and, later, another for proposals to suit an unnamed client searching for roughly 30,000 square feet of office space for an undesignated use.

That number would eventually increase — twice, in fact, said Greaney, adding that the EDC eventually submitted six or seven possible locations spread across the region, including the STCC Technology Park, located on the grounds of the former Springfield Armory.

Dave Panagore, director of Economic Development for Springfield, said careful consideration was made to ensure that several downtown Springfield properties were included in the discussion, although none were apparently able to match the tech park’s mix of facilities, fiber-optic connectivity, infrastructure, and ample on-site parking.

Still, there were some logistical hurdles to be cleared to enable the park to accommodate Liberty Mutual, said Robert Greeley, president of RJ Greeley Co., leasing agent for the park, who noted quickly that no one involved knew it was Liberty Mutual for some time.

“All we knew was that it was a significant financial institution, Boston-based,” he said, “and that the governor’s office wanted to try and make a deal in Springfield. For a while, we thought it might be Fidelity.”

Those aforementioned hurdles included some shuffling to get the desired footprint, he explained, noting that at the heart of the discussions was a former call center operated in the park by RCN, which occupied roughly 90,000 square feet before shutting down that facility in 2003. Roughly half that space would eventually go to Western Mass. Electric Co. (WMECO), which moved many of its personnel and operations into the park in 2004.

To accommodate Liberty Mutual, tech park administrators initiated talks with WMECO that would end with that company effectively giving back about one-third of its space, enabling the park to put together a 30,000-square-foot block of space on one floor that will house phase one of Liberty Mutual’s plans, with subsequent phases to go in adjoining spaces.

“This was certainly not an off-the-shelf deal,” said Greeley. “It required some maneuvering and, on WMECO’s part, a great deal of cooperation that enabled us to get this done.”

Art of the Deal

In response to a question from BusinessWest as to how and why Liberty Mutual came to Springfield and the technology park, Kelly said the choice “made perfect sense,” which is another remark that Blair and others longed to hear.

He based that assessment on a combination of this region’s comparatively lower cost of doing business; infrastructure, meaning the city’s fiber-optic network and the facilities within the tech park itself; and workforce quality and quantity.

Whether the region can turn these advantages, coupled with the positive press from the Liberty Mutual lease and support from the Patrick administration, into more jobs for the region remains to be seen.

But Blair believes the pieces are in place for more success stories like Evergreen, especially if business owners can be persuaded, as Kelly was, to consider locations in this part of the state, and then become properly incentivized to locate in the Valley.

“I think it certainly makes a difference to the site-selector community and also the CEO community when they read about decisions like Liberty Mutual’s,” Blair told BusinessWest. “Everyone is looking for lower-cost places, and when a leading company like this one makes a move like this, others notice; this will definitely help us.”

Greaney concurred, adding that the Patrick camp is doing more than any administration in recent memory to prompt companies to choose Western Mass.

“The Liberty Mutual deal didn’t swing on this, but many times, as we compete, state incentives become a big factor in the decisions,” he explained. “We’re seeing that this administration is becoming as creative in putting incentive packages together in Western Mass. as other administrations historically were for Eastern Mass., Fort Devens, and places like that. So we have to give the Patrick administration high marks for that.”

But beyond whatever push the governor and his administration may have provided, there were other factors in Liberty Mutual’s decision that bode well for the Valley, said Greaney, noting, especially, the cost factor.

“We know that part of the analysis the company and its consultants did was a geographic continuum of wages,” he explained. “There were two intersecting lines — one was labor availability, and the other was wage rate; where they got to a rate they could swallow but still had a sufficient labor pool, that was the ideal, and they found it here.”

Overall, it was a combination of factors that appealed to Liberty Mutual — and will appeal to others, he said. “The infrastructure needs matched the workforce needs, which matched the wage rates that Liberty Mutual needs to be competitive; all the arrows pointed to Springfield.”

Paul Stelzer, president of Appleton Corp., which manages the tech park and many other commercial properties in the region, said Evergreen went as well as it did because of teamwork and the parties effectively playing the roles to which they were assigned.

“The EDC was the front door — it got Liberty Mutual here to take a look,” he explained. “But then, the region responded: the Regional Employment Board answered labor force concerns, and an appropriate site with the needed infrastructure was assembled. All the pieces came together — that’s how you prevail in a search like this one.”

Collision Course

Greaney told BusinessWest that he has received more than a few electronic congratulatory notes from site selectors in the wake of Evergreen’s successful conclusion.

“They know how hard it is to close a deal like that, and they also know what it means to the region to have a Liberty Mutual choose to come here,” he said, adding that while this is a fairly close-knit community, news of Evergreen has traveled far and fast.

That’s just one of the many positive aspects of this deal, one for which, as Blair said, it would be difficult to imagine a better script.

The task at hand is to write more of them.

George O’Brien can be reached at[email protected]

Departments

The following Business Certificates and Trade Names were issued or renewed during the month of February 2008.

AGAWAM

Blimpie Sub & Salads
1325 Springfield St.
Alan Lowell

Chamberlin Construction
77 Maple St.
Todd J. Chamberlin

Dragon Conditioning
75 Christopher Lane
Phil McGeoghan

E.B. Specialty Chicken
385 Walnut St.
Edward P. Borgatti

Hampden Fence Supply Co.
80 Industrial Lane
Robert Wilmes

Mahoney Enterprises
9 North Westfield St.
David Mahoney

Modern Landscapes
250 Suffield St.
Jeffery Ogorzalek

R.C. Designers
60 Kellogg Ave.
Roland Cormier

The Milkman & Company
233 Main St.
Terril Mancuso

Richy’s Tree Service
4 Nicole Terr.
Richard B’Shara

RNK Auto Sales
28 Moylan Ave.
Gary Nardi

Spectrum Consulting
188 Mallard Circle
Duane Clauson

Untold Stories
129 South Park Terr.
Kenneth Elsner

CHICOPEE

Constable’s Office
6 Center St.
Scott D. Goodkowsky

Kelly Goodkowsky Massage Therapy
10 Center St.
Kelly Goodkowsky

Lulu
1889 Memorial Dr.
Loraine M. Lowling-Kwiat

New England Pellett LLC
50 George St.
Richard R. Carbonneau

EAST LONGMEADOW

Classic Pro
78 Parker St.
Mark Mushenko

Moriarty Dogtown
111 Pleasant St.
Kevin Michael Moriarty

The Pyncheon House
41 Hampden Road
John E. Thurner

York Boiler of Western Mass.
259 Chestnut St.
Glenn H. Fish

GREENFIELD

Country Hyundai Inc.
45 Courain Road
Roy Hebert

Eugene’s Elite Construction
403 Adams St.
Eugene Darmanchev

Nic Nac Shak
268 Federal St.
Laurie Croteau

Poet Seat Auto Appraisal
189 High St.
Brian Atherton

Western Mass Food Processing Center
324 Well St.
John Waite

HADLEY

CAV Motors
12 Russell St.
William Cavanaugh

TDK Plumbing & Heating
28 Lawrence Plain Road
Timothy Kicza

The Publishing Collaborative
269 Bay Road
James Bothwell

HOLYOKE

260 Easthampton Rd. Operation Co., LLC
260 Easthampton Road
Mark Partyka

Arts of Politics
4 Open Square Way
Maggie Bergen

Maranata Grocery Store
910 Dwight St.
Carlos M. Oviedo

Tony’s Shop
451 High St.
Virgin Lopez

Value Discount Inc.
369 High St.
Abdul Sattar

LUDLOW

9 to 5 Business Solutions
1 Swan Ave.
Carmina Fernandes

Biermann Plumbing & Heating
23 Oregon Road
Kevin J. Biermann

Larry’s Auto Body
340 West St.
Craig Gridley

Steve Santos Landscaping
16 Palmer St.
Stephen Santos

NORTHAMPTON

City Sports Grille
525 Pleasant St.
Bowl New England Inc.

 

Computronics
69 Drewson Dr.
Robert C. Staples

Delap Real Estate LLC
158 North King St.
Dennis J. Delap

J.W. Pottery
2 Conz St.
Jennifer J. Wiseman

Intended Action Life Coaching
66 West St.
Elizabeth Golden

Kommineni Art Glass
1 Bratton Court
Rajesh Kommineni

PALMER

Universal Construction
58 Olney Road
Patrick J. Cavanaugh

SOUTH HADLEY

Bella Vita Full Service Salon & Spa
491 Granby Road
Thomas Williams

SOUTHWICK

Spike’s Custom Design
280 College Highway
Larry Pelletier

SPRINGFIELD

2gb Entertainment
147 Leyfred Terr.
Jerome B. Riley

Black Diamond Transport
1801 Page Boulevard
Lewis A. Crapser

Daly Appraisal Services
40 Bangor St.
James M. Daly

Deliso Financial & Insurance
1537 Main St.
Jean Marie Deliso

Dieni Property Services
23 Chilson St.
Jason M. Dieni

Dogg Shop Music Spot
463 State St.
Harry Valentin

Executive K9
87 Hanson St.
Michael Kitchen

Gator Jazz Enterprises
63 Green Lane
Walter D. Woodgett

Gaudino’s
99 Union St.
Charles Pasquale

Global Ventures Inc.
56 Narragansett St.
Younes Bakr

Gonzalez Market
520-524 Chestnut St.
Pedro Gonzalez

Integral Services
272 Main St.
Frederick Maravanyika

Jackson & Mayers Investment
53 Thompson St.
Karla Lynn Jackson

Joseph Realty
90 Allen St.
Stanley Joseph

Kara
1500 Main St.
Diane Evans

Kennedy Construction
110 Mary Coburn Road
Thomas X. Kennedy

Le Sparkle Cleaning Services
53B Lawndale St.
Sandra Barnett

WESTFIELD

Brazee Finance
135 North Elm St.
Joyce Brazee

Chad’s Oasis
12 School St.
Kristen Rigg

CollegePrepExpress
38 Thomas St.
Michael Youmans Ph.D

Michael Mottola Electric
15 Western Circle
Michael Mottola

Stop & Go
35 Mill St.
Nuzhat Aziz

Quick Food
358 Southwick Road
Tehseen Begum

WEST SPRINGFIELD

Corner Pantry
723 Main St.
Iqbal Murtaza

Gooseberry Skin Care
448 Gooseberry Road
Debra Jean Cunningham

Homestead Improvement Service
58 Homestead Ave.
John Sherman

Letlong Labor Service
455 Union St.
Hong V. Tram

Ready Motors
2405 Westfield Road
Victor Meyko

Rocky’s West Side Wheel and Frame
44 Mulberry St.
Ewect Inc.

Western Mass Property Management
208 Labelle St.
Leonard Cowles

Sections Supplements
A Guide to Effective Contract Administration

In the ordinary course of business, a company will enter into many contracts. If the company is not careful, some of the commitments made in its contracts may expose it to unexpected liability. Unfortunately, there are many cases where an organization inadvertently has been forced to incur great expense or become subject to competitive disadvantage because of its failure to pay attention to the details in its contracts.

Such contracts arise in various ways. Contractual commitments are made when a company’s products or services are sold, directly or through sales networks, or when supplies and services are purchased. Contracts can be verbal or written. There are some types of agreements that can be repeatedly encountered by a company, such as nondisclosure agreements, that are intended to protect proprietary information owned by the company or by others with whom it does business, purchase orders, quotes and sales forms, and agreements with key employees. There are also non-routine contracts such as leases of commercial space; agreements for the purchase, leasing, or licensing of significant business assets; collective bargaining agreements; and insurance and financing agreements.

Contract administration is a form of risk control, no less important to a company than having appropriate insurance coverage. Companies that protect themselves through disciplined contract-management programs can also position themselves to take advantage of valuable opportunities. There are several goals of an effective contract-administration program:

  • First, a company should avoid undertaking responsibility for inappropriate risks;
  • Second, it should ensure that its internal policies are consistently reflected in its contracts. Some examples of this include maintaining consistent warranties, or warranty limitations, on products or services sold; maintaining consistent protection of trade secrets and other intellectual property; and having contractual provisions that support a company’s revenue-recognition policies and goals;
  • Third, a company should avoid entering into conflicting contractual commitments. Examples include inconsistent exclusivity commitments in licenses, distributor or sales representative agreements, or commitments that conflict with covenants previously made in institutional financing documents;
  • Fourth, a company should monitor its contracts as part of its internal controls over risk and corporate reporting; and
  • Finally, management should have easy access — for reporting, transactional, and other purposes — to information concerning currently effective contracts and the contents of those contracts.

The first step is to identify, within the organization, where and by whom contractual commitments are made, and then to develop appropriate controls. In a typical organization, for example, the purchasing department may issue purchase orders or accept quotes from vendors. Sales personnel may accept purchase orders or otherwise enter into contracts to sell, lease, or license the company’s products and services, and may enter into contracts to sell through various distribution channels.

The human resources department may enter into agreements with employees. Throughout the company, managers may be asked by third parties to sign, or ask others to sign, nondisclosure agreements for various purposes.
Effective controls include:

  • Identifying those significant contracts that must be reviewed and approved by persons familiar with important company policies. This may include legal review of contracts presented to the company, which may create special risk;
  • Making sure that those managers in each department, who sign off on contracts, are familiar with the company’s policies affecting contractual matters and watch for inappropriate risks;
  • Limiting signature authority to certain officers;
  • Developing standard forms to use for routine agreements (for example, sale agreements, quotes, purchase orders) that contain terms that are friendly to the organization;
  • Developing an approach to identify contract issues that need special attention, and a process to quickly resolve those issues. This is probably one of the most difficult parts of the management process because it usually requires prompt response by various team members, including legal advisors, and a constructive approach to getting to a final agreement, in order to avoid a slowdown in operations; and
  • Finally, effective contract management includes keeping readily accessible records of all the organization’s contracts, and implementing a system to monitor key contract dates and other features. These dates may include deadlines to exercise options such as extension or renewal options, options for price increases, or reminders to begin renegotiations for new contracts (e.g., real estate leases) where significant work is required in advance of the contract expiration date.

What follows are some common types of contracts, and areas of concern where a company should be careful in managing such contracts:

Nondisclosure Agreements

Most organizations have trade secrets and other sensitive information to protect, whether it consists of customer details, formulae, pricing information, designs, or other intellectual property. It is important, especially in order to preserve the trade secret status of such information, for an organization to have a form of nondisclosure agreement that can be used with vendors, business partners, employees, and others who would be given access to such information.

The company’s attorney can help develop an appropriate form. If a company manager is presented with a nondisclosure agreement from a third party with whom the company does business, the manager should be sensitive to avoid signing any agreement that is overly broad in identifying what information must be restricted or that contains non-competition, non-solicitation, or other restrictions that are excessive, inappropriate, or irrelevant to the purpose of the nondisclosure agreement.

Agreements with Employees

Many organizations enter into employment agreements with key management and sales personnel, not only to avoid misunderstandings about duties, compensation, benefits, and other terms of employment, but also to protect against misuse of important company information to which the employee would have access, or to ensure that the company gets the benefit of any intellectual property developed by the employee.

Agreements with employees to consider in this regard include, where appropriate, agreements:

  • not to disclose or misuse company confidential or proprietary information, or such information received from others with whom the company does business;
  • not to solicit a company’s customers or employees, or not to compete; and
  • to assign to the company any intellectual property created during the course of employment.

Under Massachusetts law, covenants not to compete are recognized to the extent they are necessary to protect legitimate company interests such as trade secrets. If an employee in Massachusetts has a covenant not to compete, it is important to consider executing a new non-competition agreement if the employee is promoted or changes job functions.

Note that the laws of other states, regarding covenants not to compete, are not always the same as in Massachusetts. In some states, noncompetition agreements with employees are unenforceable, or are enforceable only under certain conditions that need to be considered in preparing the agreement. Therefore, it is worth checking the status of the applicable laws for employees outside of Massachusetts.

Agreements for the Sale and Purchase of Products and Services

These agreements frequently arise from an exchange of preprinted forms such as requests for quotation, quotations, purchase orders and acknowledgments of purchase orders. These forms may be exchanged when an organization sells, leases, or licenses its products and services, or when it purchases products or services from vendors.

The documents that are exchanged often are not signed, contain conflicting terms between the seller’s document and the purchaser’s document, or are not reviewed by the receiving party before the contract is performed.

Under the Uniform Commercial Code provisions that have been enacted in Massachusetts and in other states, a contract for the sale or purchase of products can arise even if the forms exchanged by the parties differ from one another. What terms becomes part of the contract depends on timing and the language of the parties’ respective forms. Problems can arise, for example, when goods or services are not timely delivered, are defective, or cause injury or damage.

This is an area where an organization can be proactive and develop the most advantageous forms, and impose process controls, to ensure that its terms become part of the final contract. In significant situations, it may be better to have a master sale agreement, signed by both parties, that applies to all sales to an important customer, or purchases from an important vendor, over a particular term. Such an agreement would address price, delivery, volume commitment, warranty, liability limitation, intellectual property, and other sale issues.

Warranties

Well-drawn warranties, and related limitations on a seller’s obligations for claims relating to defective products and services, will help control the company’s exposure to potentially unlimited consequences from the sale of its products or services.

The matters that must be included in a warranty, those persons who have the benefit of the warranty, and the extent to which a seller can limit its liabilities are largely addressed by various state and federal laws. In particular, these include the Uniform Commercial Code provisions in effect in Massachusetts and other states, and the Federal Magnuson-Moss Warranty Act, which governs the contents of consumer product warranties.

Product Distribution

Companies that contract to use distribution and sales networks may have several sales representative and distributor agreements in place, some of which may offer exclusivity arrangements to representatives or distributors. Any exclusivity commitments should be well-defined and consistent with the company’s plans to sell its products or services directly or through all sales channels. There are also limits imposed by the antitrust and other laws that affect permissible arrangements that can be made relating to exclusivity and pricing.

Many states, including Massachusetts, also have statutes that address agreements with sales representatives and their termination. Many countries outside of the U.S. have strict dealer protection laws that make it more difficult or expensive to terminate a dealer or distributor than might be the case in the U.S., even if the contract provides otherwise. Experienced business counsel can advise about the applicable limitations in any particular situation.

Conclusion

In conclusion, an effective contract administration program will minimize the risk of expensive and inadvertent contractual commitments. Such a program can ensure that a company’s policies and best interests are consistently reflected in its contractual positions, and that unusual risks are considered and addressed before a contract is signed.

David Parke is a partner with the law firm of Bulkley, Richardson and Gelinas, LLP, specializing in business and corporate matters; (413) 781-2820.

Cover Story
The Prospects for a Casino in Western Mass.
February 4, 2008 Cover

February 4, 2008 Cover

Many casino proponents say that when it comes to legalized gambling in the Commonwealth, the question isn’t if it will gain the blessing of the Legislature, but when. Some lawmakers may not agree, but there is mounting evidence that the pendulum has swung in support of casinos. While that debate continues, focus turns to the next matter involving this high-stakes issue — where to put them. At the moment, a plan for a hilltop facility in Palmer seems to have considerable momentum.

‘Inevitable’ is one of those words that doesn’t need an accompanying adjective or adverb, but Peter Dragone added one — ‘absolutely’ — just for effect.

He did so when asked about the prospects for legalized gambling in the Bay State, a subject he’s been involved with for roughly three decades, starting with a plan to put a hotel and gaming facility on Mount Greylock in Berkshire County. There have been other initiatives since, ventures that have made Dragone, a Longmeadow resident, real estate appraiser, and consultant on casinos, one of the foremost authorities on that still-controversial subject, and now part of a group trying to place one on a 150-acre parcel it owns just off exit 8 of the Turnpike in Palmer.

Using a tone brimming with confidence, he said he believes that it’s no longer a question of if the legislature will make casino gambling legal, but when — and he thinks the answer is ‘soon,’ perhaps this year. There are many reasons for this, he said, including growing support among state residents for legalized gambling; similar support from institutions like the Boston Globe, which has historically opposed casinos; critical need for new sources of revenues for the state that do not include tax hikes (the governor has actually taken the bold step of including casino revenues in his FY ’09 budget — more on that later); and, perhaps most importantly, the fact that casino gambling is already a fact of life for many living in the Bay State, as evidenced by how many trips they make to Foxwoods, Mohegan Sun, and other Northeast facilities on an annual basis.

Summing things up, Dragone, in a recent interview with BusinessWest, said “there are already casinos in Massachusetts — they just happen to be in Connecticut.

“It’s an industry that’s already here,” he continued. “The problem is, the tax revenue is going elsewhere.”

Changing that equation and developing casinos within the confines of the Commonwealth is a multi-step process that begins with the Legislature, said Dragone, noting that he and many others, while certainly not looking past this hurdle, despite that aforementioned confidence, are already focused on that next step — the matter of where to locate said casinos.

And he’s already rolled the dice in this regard, with a pretty substantial bet.

Indeed, Dragone is lead partner with the Northeast Group, which owns the Palmer property as well as a 35-acre waterfront site in New Bedford also proposed for a casino. The former is considered the casino site with the most momentum at this date and time. It has caught the attention of Mohegan Gambling LLC, operators of Mohegan Sun, who late last month presented preliminary plans for what is being called Mohegan Sun Palmer, a $1 billion entertainment/gaming facility that would feature a 164,000-square-foot casino, a 600-room hotel, 12 restaurants and food venues, and 100,000 square feet of retail space.

Paul Brody, Mohegan Gambling’s vice president of development, gave a lengthy presentation that touched on everything from traffic to table games; employment opportunities (3,000 of them) to the projected impact on area businesses.

Using what’s happened in Connecticut as a predictor of what can happen in Palmer — and with other casinos in the Bay State — Brody said the state can expect good-paying jobs, heavy spending on the part of casinos with locally owned businesses, and a manageable amount of problem gamblers.

All this was outlined in a PowerPoint presentation that noted, among other things, that Connecticut’s two casinos are now among the five largest employers in the state, that last year, the Mohegan tribe provided the state of Connecticut with $223 million in revenue ($4 billion since it opened), and that the planned Palmer casino will create 1,500 construction jobs in addition to the 3,000 permanent jobs, Such numbers will be just part of the equation for making a casino in Palmer a reality. Gov. Deval Patrick’s casino plan calls for three resort-style casinos to be located in a manner that would spread the wealth to all portions of the state, including Western Mass. But, for the purposes of this exercise, the governor is including Worcester County in Western Mass.

The myriad matters impacting the ‘if,’ ‘when,’ ‘how,’ ‘where,’ and other questions concerning casinos has fueled considerable speculation — as well as plenty of work for lobbyists. Bill Cass, with the Boston-based Suffolk Group, is one of them. He told BusinessWest that his assignment is to promote Northeast’s interests, and this includes work to sell the Palmer location as a logical site with benefits for both Western Mass. and the state as a whole.

“I’m confident that if legislation passes, this land would be part of a successful development, due in large part to its attractive location,” he said. “I’m on the Hill to make sure the legislation is fair and that it allows the Northeast Group to compete based on the merits of this site.”

The $64,000 question, however, said Cass, is whether the Legislature will vote on casinos this year or sometime soon and, if so, whether Dragone and others are correct when they use that word ‘inevitable.’

“And if someone tells you with a great degree of certainty that they know what’s going to happen,” he said, “they probably don’t know what’s going to happen, because no one knows.”

Doubling Down

Jeff Ciuffreda has heard the ‘when, not if’ argument with regard to casinos. He puts some stock in it, but certainly isn’t ready to place any odds on whether a casino vote is imminent or how one may wind up.

As vice president of Government Affairs for the Affiliated Chambers of Commerce of Greater Springfield, he keeps his ear to the ground on the matter. He told BusinessWest that casinos have not been a direct subject of most conversations he’s had with legislators, but they have certainly been a background topic and, in many respects, the elephant in the room.

He’s also talked with some developers, whom, he said, are of course interested in coming to the Bay State, but have questions about how many casinos may be developed and what impact these numbers may have on revenues and developers’ ability to recover licensing fees that will run in the hundreds of millions of dollars.

With regard to a vote, he said the outcome will likely be swayed by House and Senate leadership, which still includes proponents and opponents, the latter list including state Rep. Daniel Bosley, a democrat representing the First Berkshire District and current chairman of the Economic Development Committee.

“I think you see a lot of people (legislators) out here who are not really passionate about it one way or the other, and are likely to follow leadership closely,” said Ciuffreda, noting that some in those posts do support gambling, while others don’t, and many are not pleased that the governor went against their wishes and included casino revenues in the budget.

Ciuffreda said there is talk of only a few sites in Western Mass. as potential locations for casinos, and as far as some parcels are concerned, it is simply talk.

Donald Trump is rumored to have some interest in the Holyoke Mall, he said, adding that the facility has been for sale for some time, and that the casino talk is a “stretch” that has probably resulted “from someone putting two and two together,” with regard to location, accessibility, and possible conversion to gaming resort. Meanwhile, Chicopee Mayor Michael Bissonnette is keeping his options open on a 100-acre parcel located between the Turnpike and the end of the runway at Westover Air Reserve Base. That site is landlocked, said Ciuffreda, and has other challenges beyond access, including multiple owners and strong interest from Westover Metropolitan Development Corp.

“From everything I’ve heard thus far,” he said, “Palmer is considered the Western Mass. site.”

The ACCGS has taken no official stance on casinos and probably won’t, at least for the foreseeable future, said Ciuffreda, noting quickly that it has taken part in meetings where questions have been asked about the impact such a facility would have on small businesses, wages, workforce quantity and quality, and other matters.

“There’s still a lot of questions out there, from developers, legislators, and mayors, and a lot of moving parts to this,” he said, adding that when it comes to casinos and their overall impact, “the devil is in the details.”

Some of those details, at least as Mohegan Gambling LLC sees them, were put on the table in Palmer on Jan. 22, when Brody and other representatives of the corporation gave a lengthy presentation before the Palmer Citizen Casino Impact Study Committee.

The well-attended session was significant in that it represented, for the first time in anyone’s knowledge, the first time a casino-development group had actually laid out a plan, with specifics on everything from the number of table games and slot machines (150 and 4,000, respectively) to plans for traffic control, including a flyover that would take vehicles off the Turnpike and directly onto the casino property without clogging local roads.

The package of proposed attractions for the Palmer site — which go well beyond gambling — and the remote location combine to give this plan the look and feel of what is being called the ‘casino in the woods,’ said Dragone, which is emerging as the preferred venue for Massachusetts, especially in the wake of the mostly positive developments in Connecticut and the opposite trend in Atlantic City.

“What occurred there — and a lot of it had to do with the state not doing what it said it was going to do — shaped some opinions about casinos here,” he explained, noting that monies that were supposed to go toward revitalizing Atlantic City went instead to plug budgetary holes elsewhere. “A lot of people saw what was happening — or not happening — in Atlantic City, and envisioned that happening here.”

There have been far fewer problems in Connecticut, he continued, and the familiarity that many Bay State residents have with the casinos there has played a huge role in creating what he called a “sea change” in attitudes about legalized gambling.

“There’s a very positive feeling about the existence of those casinos in the woods,” he explained. “Their impact has been overwhelmingly positive in the state of Connecticut, with regard to everything from jobs to revenue for the state — and this has changed the way many people think about gambling in this state.

“And that’s one of the big reasons why the Palmer location works in the minds and eyes of many decision makers and the people themselves,” he continued. “It embodies the spirit of the ‘casino in the woods.’”

Dicey Situation

There has been interest in the Palmer site as home for a casino for more than a decade now, said Dragone, noting that there have been other plans forwarded that fall into the category of ‘destination’ venue. Bass Pro Shops was interested in the site as a possible location for a large-scale location in the Bay State before it eventually settled on becoming part of a large-scale retail/entertainment complex being created by the Kraft family, owners of the New England Patriots, adjacent to the team’s stadium in Foxboro.

Dragone first toured the Palmer parcel, located on a hill off Route 32, in the mid-’90s, and came away impressed with its potential as a development site for a casino or other venue. He acquired an option on the land in 1996 and, along with several other investors, acquired the property in 2006. (Northeast recently acquired site control of an additional 80 acres adjacent to the proposed site.)

Dragone believes Palmer represents the most logical of the Western Mass. sites for a casino, and perhaps the best option for spreading the gaming wealth to the Pioneer Valley. Peter A. Picknelly, third-generation president of Peter Pan Bus Lines in Springfield, agrees.

A partner in the Northeast Group along with his brother, Paul, he acknowledged that his interest stems in part from the vast potential growth of an already lucrative business taking individuals and groups to and from casinos in the Northeast; he didn’t have a specific number concerning passenger volume to Foxwoods, Mohegan Sun, Turning Stone resort in New York, and other venues, but said it is significant.

But he noted that scores of other businesses across many different sectors would also benefit, and that he is committed to seeing Western Mass. get its slice of any casino pie.

Picknelly told BusinessWest that he and others believe that casinos in the Eastern part of the state would, because of their convenience, draw visitors from that part of the Commonwealth, as well as Rhode Island and Southern New Hampshire. The Palmer facility, meanwhile, would draw residents from the four counties of Western Mass., Northern Conn., Eastern New York, and perhaps from Worcester County.

This traffic pattern holds some theoretical benefits for Springfield and other Pioneer Valley communities, he explained.

“I think restaurants in Springfield will benefit,” he said. “And attractions like the Basketball Hall of Fame will benefit as well. If even a small percentage of those traveling to the casinos get off the highway and visit venues like that, there will be a very real impact.

“I have no doubt that the projects in Palmer and New Bedford will spur economic development and other significant private investments in regions that are currently economically distressed,” he continued, adding that he’s seen it happen in Connecticut, where unemployment rates are so low Peter Pan struggles to find drivers and other employees. “If gaming is legalized, I think Western Mass. ought to be a beneficiary, and I’m convinced that Palmer offers the best site for development.”

Cass, a former legislator with a diverse lobbying portfolio, said he, like Dragone, believes legalized gambling is inevitable in the Bay State, but the ‘when’ part is still a matter of conjecture.

The governor has certainly upped the ante, he said, borrowing a phrase from the industry, by including casino revenues in his budget for the fiscal year that will start on July 1.

“This is a significant development that could play out a number of different ways, and I don’t have a crystal ball,” he said, noting that if the House, which gets the appropriations bill first, takes the casino revenue out of the budget, the Senate could put it back in. The matter would then go to a conference committee, where anything could happen.

Dragone believes the Legislature will legalize gambling, in large part because it can’t afford not to, given the number of players already in business in New York and New England, and the potential for more in the years to come, in the same way that state lotteries have proliferated and enjoyed explosive growth.

“The lottery started in New Hampshire and then spread through New England and westward — it was like a domino effect,” he explained. “And table games and slot machines are following that same path. Today, New Hampshire is making a push to put an installation in Rockingham Park on our northern border; you have a slot casino in Bangor, Maine and other initiatives that will bring it to the south counties of that state; there are casinos and slots on our western frontier, in Saratoga, N.Y., for example, and you have the equivalent of a casino in Newport, R.I., and the world’s two largest gaming reports in Connecticut.

“So there are a number of border wars going on already,” he continued, noting that millions of Masachusetts residents are crossing state lines
o gamble, taking untold revenues with them.

Of Wages and Wagers

Dragone acknowledged that he and his partners have taken a fairly substantial gamble on casinos, and specifically the Palmer site, given the Legislature’s track record on legalized gambling.

But he believes the odds are now heavily stacked in his favor, given not only the growing sentiment in favor of gambling — from the governor to the Globe to state residents — but also the many factors that point toward Palmer as a logical choice for a destination venue.

Time will tell, but in looking at all the cards currently on the table, Dragone thinks he’s made a fairly safe bet.

George O’Brien can be reached at[email protected]

Sections Supplements
Harold Grinspoon Makes Philanthropy His Business

Harold Grinspoon

Harold Grinspoon stands near a favorite painting in his West Springfield office.

Harold Grinspoon has worked virtually his whole life, first making money, and now, giving it away. When he’s not working on one of his many philanthropic endeavors, Grinspoon loves the outdoors and a good hike through the mountains. Wherever he may roam, however, charity is never far from his mind.

Harold Grinspoon is an avid hiker, who loves the peaks of Colorado as much as he does the hills of the Berkshires.

He made his fortune as a real estate entrepreneur, founding Aspen Square Management 45 years ago and watching the company bloom into a nationally recognized housing group managing more than 15,000 properties across the country.

hat success undoubtedly afforded him the time and resources to enjoy one of his favorite pastimes as frequently as he’d like. But ‘retirement’ does not do much to describe his post-career activities.

While Grinspoon can often be found taking day trips in Aspen, walking some of his favorite trails, and having long talks over lunch with trusted friends, more often he’s in his office in West Springfield, from which he continues to envision and manage initiatives for his new passion of philanthropy in many forms.

In 1993, Grinspoon established two foundations: the Harold Grinspoon Foundation, focused on enhancing and improving Jewish life and culture, and the Harold Grinspoon Charitable Foundation, which raises funds and awareness for a number of educational and entrepreneurial activities in the region, and most recently has turned its collective attentions to energy conservation.

Collectively, the organizations have operating budgets of about $17 million, and have funded countless projects ranging from assistance for Jewish overnight camps (viewed as one of the best ways to keep young people “in the fold,” as Grinspoon says) to regional health and wellness grants for research, activism, patient care, and more.

In addition, Grinspoon and his wife, Diane Troderman, also a philanthropist, are founding partners in the Partnership for Excellence in Jewish Education (PEJE) and serve together on the board of governors of Hillel: the Foundation for Jewish Campus Life, and are trustees of the Washington Institute, in addition to several other affiliations with charitable groups of all kinds.

In a wide-ranging interview, Grinspoon talked with BusinessWest about some of the reasons why he decided to put so much of his energies in charitable work, why philanthropy is important to the region and the world as a whole, and what issues he’ll be tackling next.

What life experiences led to your active involvement in philanthropy?

“In 1958, I bought my first two-family house on Springfield Street in Agawam. As I worked my way up in real estate, I developed a great sense of appreciation for the average blue-collar worker and feel a real responsibility to give back to society. America is a great country, and has been very good to me. It has given me the opportunity to make something of myself, and to succeed beyond my wildest dreams. I feel it is my duty to give back to both my country and to my people, who have helped make me who I am. I always knew, if I made it, I was going to give it away. I didn’t want to spend the entirety of my life making money. I also had cancer once, and that could have been it — I could have been gone. When I came out of it, I realized that in my younger years, I was very serious. Philanthropy has, in many respects, set me free.”

Some people with the means to enter into philanthropic work choose not to. Why did you?

“People with wealth have options, one of which is social responsibility to give back. I put a lot of energy into making my fortune. When you’re an entrepreneur, you pride yourself on what you do, and make, and on being a creative thinker. However, the end result is that you make money. It seems right to devote no less thought and energy in how to spend the money I give away.”

Do you have any mentors or role models in this vein? Is your family equally involved?

“My wife has partnered with me on many projects and has been extremely involved philanthropically. She helped me understand that I had all this wealth, and needed to set up a model to give it away. I essentially hired her to do that for me.”

What types of broad issues do you and your wife feel are important to fund and call attention to, and why?

“I have taken an active part in promoting education through a variety of our foundation’s programs, as well as fostering entrepreneurship among young people and encouraging energy conservation. I set up two foundations: the Harold Grinspoon Foundation, focused on enhancing the vitality of Jewish life locally, nationally, and in Israel; and the Harold Grinspoon Charitable Foundation, which focuses mostly on strengthening the local community through programs to encourage education, promote entrepreneurship, and increase home energy conservation — that is our newest initiative.”

What is the energy conservation initiative, and how does it fit into the Grinspoon Foundations’ charitable work?

“The program is called ‘ener-G-save.’ It helps people save money on their heating bills by encouraging them to make use of free audit services from their utility companies, and the rebates they are entitled to. The state will give up to $1,500 in grants to homeowners for energy upgrades, but this is a program few people are aware of. It’s unmarketed because there are no funds to market it. So, we have just launched a marketing campaign to educate homeowners about the resources easily available to them.

“Most people, for example, don’t know that if the free audit shows that insulating their attic is needed, they are entitled to a rebate of 50% of the cost, up to $1,500, from their utility company. If they let us know that they have insulated their attic and send us the paid receipt, we will send them an award of $50 for insulating their attic, conserving energy, and encouraging others to do so, too. “

Why did you get involved in this new line of work?

“I got involved in this because it is clear to me that we have to get proactive in doing something not only about global warming, but also about wasting energy. So we launched this easy-to-do, very cost-effective campaign that is a win-win for homeowners and the environment. We would really like to get more partners involved in this philanthropically. There are lots of ways to strengthen and expand a program like this if people in the business community wanted to take it up.”

Are there any other programs of the Grinspoon Foundations that you’re particularly proud of, or active in today?

“There are so many of them! We are very proud of our participation in the Dolly Parton Imagination Library program. This is a program to encourage literacy among inner-city kids. We have supported the program, which sends a book every month to preschool kids in Springfield, at the cost of about $30 per child per year. Some 3,000 kids in Springfield have participated in the program for the five years that we have been funding it in the Springfield area, and we’d love it if other funders would join us, since there are a lot more children who could use the books and learn to love reading.

“Actually, we liked the program so much that we have adapted it for the Jewish world, where it is used not to focus on literacy in the sense of reading, but more on cultural literacy. That program, The PJ Library, sends books and CDs every month to Jewish families with young children so they can learn about Jewish traditions and customs from an early age. We provide more than 16,000 books per month in more than 55 Jewish communities throughout the country.

“I’m also proud of our Pioneer Valley Excellence in Teaching Awards Program, which honors more than 150 outstanding teachers a year in our region. It’s very exciting. Teachers are so underappreciated, and so important, and we wanted to acknowledge the ones who are doing a great job. MassMutual and the [Irene E. and George A.] Davis Foundation are our main funding partners, with about a dozen others also involved.

“And, I also love our entrepreneurship program; now, there are 13 local colleges and universities involved and encouraging young people to become entrepreneurs. Awards are given to students that excel in the program.

“Two additional programs that have been very inspirational to me are a program offered in Cambodia, where 200 children are part of an educational opportunity that would otherwise not be available to them, and a project led by my wife Diane, which includes a $200,000 donation to an African community experiencing extreme poverty.

How has philanthropy affected your own life, both personally and professionally?

“My life has been enormously enriched by both helping and meeting fascinating people all over the world through my philanthropy. As we speak, there are 40 people on our team strategizing and planning our future, and by following our mission and vision, we will continue to grow and make a difference in our community and beyond.

“And every summer, I invite a network of friends to a summit in Aspen to hike, bike, and have fun while trying to inspire them to become philanthropic. The idea is that we go off and do some nice hiking, and we get to be free spirits out there, enjoying each other and the wilderness. Many ideas have been a direct result from these walks.”

Jaclyn C. Stevenson can be reached at[email protected]

Departments

The following is a compilation of recent lawsuits involving area businesses and organizations. These are strictly allegations that have yet to be proven in a court of law. Readers are advised to contact the parties listed, or the court, for more information concerning the individual claims.

CHICOPEE DISTRICT COURT

Sherwin Williams Company v. Moore’s Steeple People
Allegation: Non-payment of goods and services: $2,365.68
Filed: 1/16/08

Teresa Doyle v. Five Star Remodeling
Allegation: Motor vehicle negligence: $8,192.20
Filed: 1/11/08

USA Hauling and Recycling Inc. v. Quicky’s Restaurant
Allegation: Breach of contract for rubbish removal services: $3,698.99
Filed: 12/27/07

FRANKLIN SUPERIOR COURT
Nalco Company v. RPM Products, LLC
Allegation: Non-payment of goods sold and delivered: $28,245.64
Filed: 1/11/08

HAMPDEN SUPERIOR COURT

Lucretia Cameron v. The Mercy Hospital Inc. & Pamela Trela
Allegation: Employment discrimination: $25,000
Filed: 9/10/07

Raymon Cooper v. Springfield College, Anthony Regan, and Allen Noble
Allegation: Employment discrimination: $25,000+
Filed: 1/04/08

Management Recruiters Inc. v. Quinn Printing Company, Inc.
Allegation: Breach of placement service contract: $31,200
Filed: 11/27/07

Veronica Estrella v. Ninety-Nine Restaurant Inc. & Daniel Spadola
Allegation: Employment discrimination: $25,500+
Filed: 12/24/07

HAMPSHIRE SUPERIOR COURT

Merrimack Mutual Fire Insurance Company v. Surner Heating Company
Allegation: Property damage due to negligence: $196,301
Filed: 1/14/08

HOLYOKE DISTRICT COURT

Book Club of America Inc. v. Hudson News Company Inc.
Allegation: Non-payment of goods sold and delivered: $13,983
Filed: 12/03/07

NORTHAMPTON DISTRICT COURT

Bonneville Windows and Doors v. Eastern Lumber and Millwork Inc.
Allegation: Non-payment of goods sold and delivered: $21,596.90
Filed: 12/31/07

PALMER DISTRICT COURT

S & K Lawncare v. Fountainview Estates, Metro Builders, and Paul Lemieux
Allegation: Breach of contract for services: $3,175.00
Filed: 12/17/07

Henry Drapalski v. Park Square Realty
Allegation: Real estate listing stated central air and after purchasing home plaintiff paid for installation of central air system: $9,250
Filed: 12/19/07

SPRINGFIELD DISTRICT COURT

Thomas Sbrega v. Garken Realty, LLC and Allen & Anne Chase
Allegation: Negligence in property maintenance (snow and ice) causing injury: $7,869.30
Filed: 12/07/07

Pipetek v. Anderson Builders Inc. and Landry Capital Company
Allegation: Failure to comply with terms of contract for service: $13,988
Filed: 12/24/07

WESTFIELD DISTRICT COURT

United Rentals Aerial Equipment v. Eagle Nest Construction
Allegation: Non-payment of goods sold and delivered: $2,040
Filed: 1/03/08

Departments

Hampden Bank announced the following:
• Shana J. Hendrikse has been named Office Manager for the Wilbraham office, and
• Bonnie Hull has been named the Assistant Office Manager for the Wilbraham office.

•••••


Tucker Kueny

Tucker Kueny, M.D., FACOG, has been named Medical Director of the new midwifery practice at Cooley Dickinson Hospital (CDH) in Northampton. Kueny will begin at CDH in June, but will be involved immediately in the plans to further develop the midwifery program. He joins CD Practice Associates, Cooley Dickinson’s affiliated physician group, and will provide physician coverage to the midwifery practice in conjunction with WomanCare/Northampton Obstetrics & Gynecology Associates, an affiliated Cooley Dickinson medical practice.

•••••

 

Peter Pan Bus Lines in Springfield announced the following appointments:
• Brian Stefano has been named Executive Vice President and Chief Operating and Financial Officer, and
• Christopher Crean has been named Vice President of Safety and Security.


Brian Stefano

Christopher Crean

•••••

The Mass. Alliance for Economic Development recently elected directors for 2008. They are:
• Ned Bartlett, a Partner at Bowditch & Dewey, LLP;
• Tyler Fairbank, President of the Berkshire Economic Development Corp., and
• Susan Fenton, Vice President, National Grid.
Directors re-elected to the board are:
• David Begelfer, Chief Executive Officer of the Mass. Chapter of National Association of Industrial and Office Properties;
• Jack Burns, Managing Principal at CRESA Partners, LLC;
• Robert Culver, President and Chief Executive Officer of MassDevelopment;
• Francesca Maltese, Development Manager for the O’Connell Development Group, and
• David Tibbetts, General Counsel to the Merrimack Valley Economic Development Council.
Directors elected as officers include:
• Girard Sargent of Citizens Bank as Chairman;
• Robert Brustlin of VHB as Vice Chairman;
• Susan Fenton of National Grid as Treasurer;
• David Tibbetts of the Merrimack Valley Economic Development Council as Clerk.

•••••

AuPairCare, a child care/cultural exchange organization, has selected Michelle Longey as its Area Director for host families and their international au pairs in Western Mass. Her new responsibilities include providing continual support for area host families and their au pairs, and educating interested families on AuPairCare’s programs. AuPairCare is one of the few organizations designated by the U.S. Department of State to place qualified young people from around the world with American families.

•••••


Peter K. Riggins

Peter K. Riggins has been awarded the Accredited Investment Fiduciary Analyst™ designation from the Center for Fiduciary Studies. Riggins is the Director of 401(k) Plans for Epstein Financial Services in Springfield, where he manages the investment due diligence and plan sponsor reporting processes for more than 80 401(k) plans across the Western Mass., North Central Conn., and southern Vermont regions.

•••••

Tighe & Bond in Westfield announced the following:
• Amy Lane, an environmental engineer who specializes in drinking water, recently passed her Massachusetts licensing exam to practice as a professional engineer, and
• Ronald Smith, a control systems engineer with 20 years of experience in electrical hardware system design and specification, recently passed his Massachusetts licensing exam to practice as a professional engineer.


Amy Lane

Ronald Smith

•••••

Elizabeth Taras has launched her own company, Taras Communications, offering 15 years of experience in public relations, event planning, and public speaking. She is a certified speaker for Monster.com’s Making It Count program, and assists municipalities with downtown revitalization initiatives.

•••••


Julie A. Dialessi-Lafley

Bacon Wilson, P.C. in Springfield has named five Partners to the firm. They are:
• Attorney Julie A. Dialessi-Lafley is a multi-faceted business lawyer with extensive experience in all aspects of corporate and business law, as well as commercial and residential real estate. Her additional specialties include probate, estate and elder planning, and family law.
• Attorney Gina M. Barry is a member of the Estate Planning/Elder Law Department, whose practice includes sophisticated elder law and estate planning issues, including pet estate planning. Additional areas of expertise include guardianship, conservatorship, planning for long-term care, and residential real estate.
• Attorney Gary F. Bevilacqua’s primary area of practice is real estate, both residential and commercial. He also does estate planning, banking and finance work, and personal injury representation.
• Attorney Bruce M. Fogel is a member of the estate planning, elder, real estate, zoning, business, and corporate departments. He also has extensive experience in matters relating to income, gift, and estate taxes, and focuses on the tax implications of all legal transactions.
• Attorney Peter W. MacConnell is a member of the real estate department, handling both residential and commercial transactions. He also specializes in zoning and land use issues, almost exclusively on the developer side. In addition, he does estate planning and corporate legal work.


Gina M. Barry

Gary F. Bevilacqua
   

Bruce M. Fogel

Peter W. MacConnell

•••••

Heather L. Feltman has been named President/Chief Executive Officer of Lutheran Social Services of New England.

•••••

Ronald C. DeCurzio, Chief Operating Officer at Mass. Municipal Wholesale Electric Company (MMWEC), Ludlow, will assume the general manager’s responsibilities with the announcement of Glenn O. Steiger resigning to take a position with Glendale (Calif.) Water & Power. The MMWEC Board of Directors will meet in the near future to discuss Steiger’s resignation and the general manager’s position.

•••••

MassMutual Retirement Services in Springfield has adopted an enhanced regional model for its advisor and plan sponsor service operations. The regional service teams, comprised of both relationship managers and account managers, will be led by four newly appointed assistant vice presidents of service. They are:
• Joanne Kisiel, Assistant Vice President, Southeast Region, joined MassMutual in 1981, and has more than 25 years of experience in the retirement services business including roles in audit, training, project management, customer service and operations management.
• Eric Leverson, Assistant Vice President, Northeast Region, has more than 18 years of experience in plan administration, compliance and relationship management roles. He joined MassMutual in 1995.
• Una Morabito, Assistant Vice President, Midwest Region, brings more than 16 years of experience in the retirement services business to her new role, including relationship management, account management, and overseeing MassMutual’s nonqualified compensation business. She joined MassMutual in 1996.
• Tracy Tierney-Clifford, Assistant Vice President, West/Southwest Regions, joined MassMutual last November from Putnam Investments where she led the relationship management team supporting the Western Region.

•••••

Field Eddy & Bulkley Inc. announced the appointment of Daniel A. Britt as an Account Executive for Commercial Lines. He is responsible for providing risk assessment and analysis to the company’s business clients and prospects as well as finding appropriate coverage to meet their specific needs.

Departments

Hasbro Games Set to Eliminate 200 Jobs

EAST LONGMEADOW — As early as February, 200 local residents will lose their jobs at Hasbro Games as the company retools its manufacturing processes to remain competitive in the games business. The company is currently in negotiations with Local 224 of the Retail, Wholesale, and Department Store Union of the United Food and Commercial Workers to hammer out an agreement on changes to some work practices. The reduction in force includes 180 manufacturing jobs and approximately 20 non-union office jobs, according to Wayne S. Charness, senior vice president for communications at Pawtucket, R.I.-based Hasbro. At press time, Hasbro officials and union representatives were negotiating severance packages and ways to change work practices that are in the best interests of both the employees and Hasbro. If Hasbro can secure the changes it proposes, the company will invest $10 million immediately in the plant, and as much as $40 million over the next few years, added Charness. Hasbro and the union are currently operating under a three-year contract signed in 2007.

WP Requests ‘Woman of the Year’ Nominations

SPRINGFIELD — The Women’s Partnership, a division of the Affiliated Chambers of Commerce of Greater Springfield Inc., is seeking nominees for its annual Woman of the Year Award, given to a businesswoman in the Greater Springfield area. The nominee should best exemplify ideals of outstanding leadership, accomplishments, and service to the community. Services can be rendered over a lifetime or for more recent achievements. In either case, her leadership and accomplishments are regarded as a model for the Greater Springfield community. Nomination forms can be requested by calling (413) 543-8000, via E-mail at [email protected], or at the Affiliated Chambers of Commerce of Greater Springfield office, 1441 Main St. The deadline for nomination documents is Jan. 31.

Picknelly Joins Development Team on Casino Proposals

EAST LONGMEADOW — Peter A. Picknelly, president of Peter Pan Bus Lines, has joined the development team as an investor in the proposed development of a 150-acre tract in Palmer and a 35-acre waterfront site in New Bedford into destination sites, possibly to include resort casinos. Picknelly is investing in the proposed projects through the Northeast Group, owner of the land in Palmer off Exit 8 of the Massachusetts Turnpike and the entity that has site control of a waterfront tract in New Bedford off Exit 16 of Route 195. Both communities have passed local referenda in favor of legalized gaming, and both represent potential sites for a resort casino and retail complex. Should gaming be legalized by the Legislature, Commonwealth-approved resort casino operators could develop either or both sites. Gov. Deval Patrick has proposed the development of three resort casinos statewide as a means of stimulating economic development and raising revenue for the state. Northeast also recently announced it has hired the Suffolk Group LLC and lead lobbyist William F. Cass of Boston to represent their interests on Beacon Hill, and Paul Robbins Associates Inc. of Wilbraham to assist on communications regarding the real estate development and tourist potential for the Palmer and New Bedford properties.

Survey: Workplaces Safer in 2006

BOSTON — The state Division of Occupational Safety (DOS) recently announced that the rate of workplace-related non-fatal injuries and illnesses in Massachusetts dropped by more than 7% from 2005 to 2006, according to the annual Occupational Injury and Illness Survey of private-sector workers. The number of workplace fatalities dropped by more than 13% over the same period. The rate of workplace illness and injuries continues to be below the national average, and by far the lowest rate among all New England states, according to Secretary of Labor and Workforce Development Suzanne M. Bump, who oversees DOS. Bump added that under the Patrick administration, Massachusetts will survey public-sector workers for the first time this year. The state formerly collected data on private-sector employers only. The survey covers 10 ‘super sectors,’ ranging from manufacturing, education, and health services to natural resources and mining. The only super sector to show an increase in injuries and illnesses was natural resources and mining, where the number of injuries (300) remained unchanged while employment dropped. The entire report is available online at www.mass.gov/eolwd

Survey: Spouse Remains Chief Career Advisor

MENLO PARK, Calif. — Those considering a job change seek many resources of guidance, but the opinion they value most often comes from the person closest to them. Nearly half (46%) of executives polled said they turn first to spouses or significant others for advice when evaluating a potential job change, up from 42% in 2002.

Departments

The following building permits were issued during the month of January 2008.

CHICOPEE

Appleton Corporation
Colonial Circle
$36,000 — Replace concrete stairs

Riverbend Medical Group
444 Montgomery St.
$575,000 — Reconstruct gastroenterology department suites

EASTHAMPTON

BB Property Inc.
52 O’Neill St.
$3,000 — New roof

EAST LONGMEADOW

Hampden County Physicians
98 Shaker Road
$357,000 — Interior build-out

Troon Realty
175 Benton Dr.
$240,000 — Addition of office space

United Bank
94 Shaker Road
$73,000 — Interior renovations

GREENFIELD

Somerset Long Term Care LLC
359 High St.
$42,388 — Re-roof

HOLYOKE

Soldiers Memorial Commission
310 Appleton St.
$262,000 — HVAC & electrical improvements to the auditorium

LUDLOW

Ludlow Industrial Realties Inc.
100 State St.
$5,000 — Minor alterations

 

NORTHAMPTON

Laurel Ridge Realty Associates
312 Hatfield St.
$13,418 — Install guardrails and handrails on porches

Paul H. D’Amour, et al
158 North King St.
$55,000 — Real estate office build out

The Northampton Historical Society
66 Bridge St.
$2,000 — Replace exterior door

Trustees of Smith College
53 West St.
$13,500 — Interior remodel

Trustees of Smith College
Cushing & Emerson Houses
$259,000 — Renovate dining rooms

SOUTH HADLEY

Village Commons
17 College St.
$47,500 — Renovations

WESTFIELD

Robert Wilcox
75 Broad St.
$71,000 – Office Build Out

WEST SPRINGFIELD

Ashley Avenue Associates
73 State St.
$35,000 — Renovate 6,604 square feet of existing office space

Sullivan Paper Co. Inc.
42 Progress Ave.
$150,000 — Raise roof structure to accommodate printing press

Andrew Kolesnichenko
573 Union St.
$25,000 — Erect structure connecting main building to warehouse

Opinion
Working for the Union Label

The Nevada caucuses are over, following on the heels of the Michigan primaries. This schedule calls to the mind the striking contrast between the way Detroit greets air travelers and the way Las Vegas does it. If you fly into Detroit Metro Airport and catch a ride east toward the city itself, you have to go a stretch before a gigantic tire welcomes you to the Motor City. But far be it from Las Vegas to show such reserve. At its airport, just after you exit the jetway, slot machines greet you in the terminal.

As different as it is from Detroit, however, Vegas has imitated it in one respect: Detroit used to be a place where a person with little education could still get a good-paying job. With the contraction of the auto industry in Michigan, and the expansion of the gambling business in Nevada, Vegas has become the town that beckons with this opportunity.

In Nevada, the average hourly wage of a worker with no more than a high school diploma is $23.30, the highest of the 50 states and the District of Columbia. On this count, Michigan is now 10th.

Nevada isn’t on top by accident. It’s there because the vast majority of the state’s workers hold jobs in the Las Vegas area and, though Nevada is a right-to-work state, Las Vegas is nonetheless a union town. In fact, as Hal Rothman reports in Neon Metropolis, his insightful book on Vegas, it is now “the most unionized city in the United States.”

Its largest local union is Culinary Workers Union Local 226. This is the 60,000-member local that endorsed Barack Obama last week. Caucuses aside, though, this union is also a possible model for the future.

The typical hourly wage of a 2008 worker with at least a four-year degree is higher than the typical hourly wage of a 1973 worker with a four-year degree — but the typical wage of a 2008 worker without a degree is lower than the typical wage of a 1973 worker without a degree. Moreover, two of three of today’s workers do not have a degree.

One reason why the non-college jobs of today don’t pay as well as the non-college jobs of 35 years ago, it has been claimed, is that a lot of the 1973 jobs were in manufacturing, and a lot of the 2008 jobs are in the service sector — and rank-and-file work in the service sector, unlike such work in the manufacturing sector, is inherently low-wage work.

But the paychecks of the Culinary Workers Union members rebut this claim. As working stiffs in the gambling industry — hotel maids and fry cooks, busboys and cocktail waitresses, laundry workers and card dealers — they do menial work in the service sector. But they do not have to do it for menial pay. In part, this has to be because unionization has given them some leverage.

To be sure, the pay levels for rank-and-file workers in manufacturing have been higher than those for such workers in the service sector. But this isn’t because there is something in the nature of manufacturing itself that makes for higher pay. It’s because it has been more unionized. An old issue of Life magazine tells the story of a steel worker whose pay jumped by 260% in 10 years. This was chiefly because, at the beginning of the 10-year-period, the steel workers across the country unionized.

Much of the workforce can be divided into two groups. One group is the workers who can build a brand for themselves as individuals, such as the best-known real estate agent in a small town. Because such workers stand out from the crowd, they hold bargaining power as individuals, and get paid well.

The other group is the crowd: the workers who are generic. They have little or no bargaining power as individuals. In the way of pay, they often must take what the job market offers to workers like them. If they want to earn more, they can try to brand themselves. Or they can bargain not as individuals, but en masse. It worked that way in Cadillac plants. It works that way in resort hotels.

Ralph Whitehead Jr. is a professor of Journalism at UMass Amherst.

Departments

The following business incorporations were recorded in Hampden, Hampshire, and Franklin Counties, and are the latest available. They are listed by community.

AMHERST

Black Arts Inc., The, 10 Pleasant Court, Amherst 01002. Theodor Black, same. Writing, illustration & design.

CHICOPEE

D and S Tax Associates Inc., 252 Columba St., Chicopee 01020. Susan Birkner, 1181 Amostown Road, West Springfield 01089. Tax-preparation services for individuals and businesses, etc.

High Impact Cleaning Inc., 38 Dorrance St., Chicopee 01013. Eric Lebeau, same. Cleaning and janitorial services.

Honeyman Inc., 78 Main St., Chicopee 01020. Andrew Caires, 23 Ashley Circle, Easthampton 01027. (Nonprofit) To provide housing facilities for very low-income adults with disabilities, provide supportive services to meet their needs, etc.

Rachael’s Food Corp., 705 Meadow St., Chicopee 01013. Rachael Polep Kramer, 273 Deepwoods Dr., Longmeadow 01106. Food products manufacture and wholesale distribution.

EASTHAMPTON

Stevens Urethane Corp., 412 Main St., Easthampton 01037. Michael L. Fulbright, 55 Beattie Place, Suite 1510, Greeenville, SC 29601. Tony Burns, 412 Main St., Easthampton 01027, registered agent. (Foreign corp.; DE) Manufacturing.

GREENFIELD

Country Hyundai Inc., 45 Colrain Road, Greenfield 01301. Carla J. Cosenzi, same. New and used vehicles and related services.

INDIAN ORCHARD

Alsen Realty Corp., 176 Main St., 3 Front, Indian Orchard 01151. Lesly A. Ramirez, same. Real estate.


 

SPRINGFIELD

Calhoun Properties Inc., 108 Calhoun St., Springfield 01107. David V. Torres, same. Real estate investment and management.

Felix’s Family Ristorante Inc., 214-216 Dickinson St., Springfield 01108. Nicola DeCesare, same. To operate a restaurant.

Hampden Bancorp Inc., 19 Harrison Ave., Springfield 01102. Thomas R. Burton, same. (Foreign corp.; DE) Holding company for financial institution offering banking services.

House Max Inc., 555 State St., Springfield 01109. Abdur R. Salimi, 46 Ravenwood Lane, West Springfield 01089. Retail variety merchandise.

Spring Street Super Grocery & Variety Corp., 121 Spring St., Springfield 01108. Jose Miguel Rijo, 98 Blaine St., Springfield 01108. Retail, grocery.

Vietnam Quoc Maul Linh Tu — Vietnamese National Mother Goddesses Temple Inc., 334 Saint James Ave., Springfield 01109. Thang Van Cao, same. (Nonprofit) To pay respect and gratitude to the ancestors, the heroes and heroines of Vietnam, etc.

WESTFIELD

Westfield Museum Inc., 176 Tannery Road, Westfield 01085. Robert Dewey, same. (Nonprofit) To provide a venue for the display of collected historical artifacts for the citizens of Greater Westfield, etc.

WEST SPRINGFIELD

Beech Hill Development Inc., 84 Cedar Woods Glen, West Springfield 01089. Kathleen H. Sweeney, same. Real estate development.

Features
YPO Provides a Unique Forum for Business Leaders

Tyler Young was looking for what he called a “second opinion” — actually, several of them.

The president of East Longmeadow-based W.F. Young Inc., distributors of Absorbine Junior and a host of other health products for people and animals, Young, now 48, was considering an acquisition that would supplement the animal-care side of the operation.


Peter Picknelly

He had his own thoughts about whether to proceed, but decided that before making a move of this magnitude he should first bounce the idea off fellow members of the Berkshire chapter of the Young Presidents Organization (YPO).

This is a nonprofit group of young business leaders — one must be under 45 when joining and can’t stay past 55, although they can join what amounts to a graduate organization — that currently boasts roughly 11,000 members and 25,000 alumni in more than 100 countries. For this exercise, though, Young was focused on feedback from the other 10 members of his ‘forum,’ one of several smaller groups within that Berkshire chapter that meet monthly.

These individuals essentially convinced him that this was one of those deals that would be good because it didn’t get done.

“They helped me look at the pros and cons, and the hidden issues that might trip you up during the negotiations,” Young said of his fellow forum members. “Having that second look, having that input, really helped.”


Tyler Young

Elaborating, he said that lawyers and accountants tend to look at business deals purely from the standpoint of numbers and whether they work or not. YPOers, as they’re called, go beyond the math and look at the individual and whether the deal works for him or her. “Sometimes, you have to look at the whole person, where they are in their life, where’s the balance in their life, and how much appetite they have for change,” he said. “There are issues that become more personal than business that YPOers can supplement, because they get to know you on a very intimate and personal basis.”

Just about every member of the Berkshire chapter can relate a story similar to Young’s — and with issues that go well beyond the day-to-day operation of a business.

Peter Picknelly, 48, third-generation president of Springfield-based Peter Pan Bus Lines, told BusinessWest that he turned to members of his forum for help in deciding whether to make a major acquisition of several bus lines a few years ago — he eventually went ahead with that deal and has no regrets. But he’s also used that group as a sounding board on many personal issues that collectively speak to the daunting challenge of balancing life and work.

“I think most people think of YPO as a strictly business organization,” he said. “And while there are great business aspects to it, and I absolutely believe I’m a better business person because of my association with it, just as importantly, I am absolutely a better father and a better husband as a result of my association with YPO.”


Rocco Falcone

There are several elements to the YPO experience, including the forums, monthly chapter meetings, national and international conventions, retreats that often involve spouses and children, and something called the YPO Member Exchange, or M2Mx. This is a confidential, member-driven referral service that helps members tackle issues large and small, personal and professional.

“It’s just an unbelievable resource,” said Rocco Falcone, president of Rocky’s Ace Hardware and longtime YPO member, who said the forum has helped him grow his business — while also providing rewarding opportunities to enable others to do the same.

In this issue, BusinessWest takes an in-depth look at YPO and how it goes about meeting its mission — creating “better leaders through education and idea exchange.”

Follow the Leaders

Like most YPOers around the globe, members of the Berkshire chapter are well-traveled, and they can drop some names.


Larry Eagan

They’ve been to NORAD (North American Aerospace Defense Command) headquarters in Colorado to see how that operation monitors the airspace over the U.S. and Canada. They’ve also visited Lime Rock in Connecticut, where they were put behind the wheel of a race car for a few spins around the track at over 100 miles per hour. They’ve been to Mohegan Sun to see, among other things, how casinos track cheats across the country, to Baystate Medical Center to observe open heart surgery, and to the Dana Farber Cancer Institute to learn about new research and techniques.

Meanwhile, at the chapter or network level, they’ve heard talks from Barack Obama, Colin Powell, Jack Welch, F. Lee Bailey, and even Dr. Ruth, who, recalls Picknelly, talked about “different things” in an address to members and their spouses.

Young told BusinessWest that YPO has unique access to military operations and installations, and that there have been many field trips over the years at which participants learned not only how equipment works, but also how the military functions organizationally, with the goal of taking some lessons back to the office or factory.

“We’ve been to Westover to do flight simulations,” he explained. “When we can, we drive tanks, shoot guns, go on aircraft carriers — anything that will take us behind the scenes to learn how something is managed.”


Al Kasper

These junkets and speeches are made possible by YPO’s clout and connections (as well as the financial wherewithal of its members), and are just part of the way YPO goes about making members into better business people, and simply better people.

Much of this learning goes on at those forum meetings, said Picknelly, noting that he joined YPO 13 years ago, when he was only 35. He told BusinessWest that he joined for the same reason most do — the opportunity to tap into a wealth of knowledge possessed by people who speak the same language, figuratively speaking, and to get some support with matters on both sides of the work/life balance equation.

“The only mentor I ever had in my life was my dad,” he explained, referring to Peter L. Picknelly, who greatly expanded the bus company and later became involved in a number of real estate ventures, including the acquisition of Monarch Place. “But he was fairly one-dimensional — he was all business. I figured out early on in my career that I wasn’t my dad, and didn’t try to duplicate what he did; YPO helped me establish my own self and the balance I want to have. Being a good father and husband is as important to me as being a good, solid businessman.”

This is what Ray Hickok had in mind when he started YPO nearly 60 years ago.

Hickok was just 28 when he was given the reins of his family’s business, Hickok Belts, after the death of his father in 1945. At that time, there were few people that age leading companies of such size, and Hickok, upon meeting and talking with individuals in similar situations, recognized the need for an organization that would serve as a support network. He created the first YPO chapter in New York, with 20 members, in 1950.

Over the years, YPO has evolved — the forum, as an established component of the organization, was created in 1975 — and expanded into a national and international entity now boasting 300 chapters worldwide. Last year, YPO merged with its graduate association, the World Presidents Organization (WPO), to become the world’s largest global network of business leaders.

Membership guidelines make this a fairly exclusive group. Beyond the age restrictions, members must lead companies with at least 50 full-time employees and $8 million in annual revenues (financial institutions must have annual assets of at least $160 million). And while the name says Young Presidents, other titles are acceptable — ‘chairman,’ ‘CEO,’ ‘publisher,’ ‘managing director,’ and ‘managing partner’ will do — as long as the person in question is in charge.

This combination of rank, young age, and significant business size (at least for this chapter’s geographic coverage area) certainly limits the field of candidates for membership, said Picknelly, who believes that most everyone in the Greater Springfield area who would qualify is either a member or has made a conscious decision not to become one.

But there are some others from within the wide coverage area — which includes Western New Hampshire, all of Vermont, Western Mass., and parts of Eastern New York — who could join.

Young Ideas

And they should, said Larry Eagan, 47 president of Collins Electric in Chicopee, because there is a good amount of truth to that old adage about it being lonely at the top.

YPO makes it less so, he told BusinessWest, by providing some collective knowledge and insight that simply can’t be found anywhere else.

“It can be lonely being the president or chairman of a company if you have some issues you can’t talk about with employees, or family, especially if it’s a family business, or just your lawyer and accountant,” said Eagan, who joined YPO at age 44 after realizing he was in a ‘now or never’ situation with regard to membership and would likely regret ‘never.’ “YPO provides a way for people to open up and talk about pressures and issues when they really have no one else to turn to.

“Then, you find out that other people are facing these same issues, and that’s comforting,” he continued. “You say, ‘OK, I’m not alone with some of my frustrations.’”

Picknelly agreed, noting that consultants are expensive, and often provide advice that suits them and their contracts, but not the company, while lawyers and accountants are driven mostly by numbers. “There’s a place for those people,” he said. “But with YPOers … they’ve been in the trenches, they’ve done it, and that’s how they can provide solid advice.”

Such advice often comes during the forums, at which members will discuss matters involving work and life — everything from mergers and acquisitions to dealing with teenagers — and then hear a formal presentation from a member who has been coached in advance to make sure that the program in question is relevant and worthy of the group’s time and energy. Sometimes, the presentation takes the form of Young’s overview of his potential acquisition and request for advice and whether and how to proceed, but other times it can be an informative program on subjects ranging from weight loss to caring for an aging parent to career choices for members’ children.

Falcone described his forum group (the same as Picknelly’s) as a “personal board of directors,” while Young said it was a place to talk about “anything that keeps you up at night.”

Such references show how effective the sessions are at providing insight for businesses decisions, but also “getting to the person,” as Young put it.

“There are a lot of business associations and industry groups that get together and talk strictly business,” he explained. “We spend a lot of time getting to the personal side of someone, meaning their family and their personal life issues, so we know the total life balance of an individual when they’re facing an issue, and we come at it from a couple of different angles, so it’s not just nuts and bolts on the business side.”

Al Kasper, 51, current president of the Berkshire chapter, is part of a minority among YPO members — those who are not part of family businesses, but are instead ‘hired guns,’ which in his case is in appropriate term because he’s president and COO of Westfield-based Savage Arms Corp., a maker of sporting rifles, among other products.

He said his situation is different from that of other members (usually business owners) because he’s accountable to a superior, which means that he doesn’t have the same freedom to come and go (to YPO events, for example) as they do. He also believes he’s under perhaps more pressure to grow the business, because it’s not his business.

“There’s a different dynamic — I have a boss, and I have to answer to him,” he explained, adding that YPO and his forum group have helped him better handle his relationship with his boss and, in the process, move the company forward. “I didn’t know anything about YPO when I first joined — and I wish I had known a few years earlier.”

Falcone said that another key element of YPO is the networking opportunities it presents. Through the meetings, conventions, retreats, and especially the exchange, members can tap into the collective knowledge and clout of the entire organization.

“The resources and the contacts you can have are phenomenal,” he explained. “If you reach out to another YPOer, 99% of the time they’re going to return your phone call in a day. If you have a challenge, an issue, or just want to make a contact, there are people you can turn to.”

This is made possible by something called the ‘inventory of skills,’ that each individual fills out when they become a member. A database lists the skills and special interests of each member, along with contact information.

Over the years, Falcone has been of assistance to individuals on matters concerning retail, franchising, and other matters, and he credits the exchange with helping him secure Benjamin Moore paints for some of his stores. “I got in touch with a guy who’s president of a company that makes color chips, including some for Ben Moore. He put me in touch with some people at the company and helped get the ball rolling. We don’t have it all our stores, but we managed to get it in some.”

Overall, Falcone said his YPO experience has made him a better manager, by helping him find balance and, as the saying goes, “work on his business, not in his business.”

Knowledge is Power

Picknelly said the true value of YPO can perhaps best be seen in the attendance records for his forum.

Over the past 13 years, he’s missed one session due to the birth of a child, and another member missed one due to the death of his father. “These are 11 guys who are really busy people, but they show up every month, because they always take something away from these meetings,” he said.

Young agreed, and stressed again that the group’s work goes well beyond business and profits.

“This is not a private club where we sit around and talk about how to make more money,” he explained. “We’re broadening ourselves beyond the scope of our business; we’re building our family and our community.”

George O’Brien can be reached at[email protected]

Departments

The following is a compilation of recent lawsuits involving area businesses and organizations. These are strictly allegations that have yet to be proven in a court of law. Readers are advised to contact the parties listed, or the court, for more information concerning the individual claims.

FRANKLIN SUPERIOR COURT

Katherine M. L. Jones – For the estate of Susan E. Jones v. Seacoast Nursing and Rehabilitation Center
Allegation: Malpractice and wrongful death: $1,000,000+
Filed: 10/31/07

HAMPDEN SUPERIOR COURT

John Clark v. Chez Josef Inc.
Allegation: Injury due to negligent maintenance of piano bench: $21,069.45
Filed: 10/26/07

HAMPSHIRE SUPERIOR COURT

Atlantic Polymers, Inc. v. Hydross, LLC
Allegation: Breach of contract and non-payment of goods sold and delivered: $71,180.18
Filed: 11/21/07

BBS Treated Lumber of New England v. Eastern Lumber & Millwork Inc.
Allegation: Non-payment of goods sold & delivered: $48,015.98
Filed: 11/27/07

Riverside Industries v. The City of Holyoke acting through its Public School Systems
Allegation: Breach of contract: $770,261.75
Filed: 11/07/07

Universal Electric Company v. Anderson Builders Inc. and Basada Realty LLC
Allegation: Failure to pay under the terms of a construction contract: $69,625.21
Filed: 11/23/07

HOLYOKE DISTRICT COURT

Nebraskaland Inc. v. La Segunda Food Corp.
Allegation: Non-payment of goods sold and delivered: $15,384.30
Filed: 10/30/07

NORTHAMPTON DISTRICT COURT

Yankee Printing Group Inc. v. Presstek Inc.
Allegation: Lost business revenue: $6,260.00
Filed: 11/19/07

SPRINGFIELD DISTRICT COURT

Caitlin E. O’Connor v. Agnoli Sign Company
Allegation: Motor vehicle negligence: $14,000.00
Filed: 10/15/07

Ideal Kitchens Home Improvement v. Blake & Associates Inc.
Allegation: Non-payment of goods and services sold: $7,487.00
Filed: 10/12/07

J. Norbert Properties LLC v. J.T. Murray Real Estate
Allegation: Breach of real estate contract: $7,500.00
Filed: 10/24/07

Joseph Wayne Simpson v. Ames Design Inc.
Allegation: Breach of construction contract: $20,000.00
Filed: 10/11/07

WESTFIELD DISTRICT COURT

Erik Jackson v. Liacos Landscaping
Allegation: Improperly installed retaining wall: $2,000.00
Filed: 11/01/07

Departments

The following business incorporations were recently recorded in Franklin, Hampden, and Hampshire counties and are the latest available. They are listed by community.

AMHERST

Depalma Salon Inc., 6 University Dr., Amherst 01002. Felice Depalma, 26 Hatter Hill Road, Medfield 02052. Hairdressing, manicuring, beauty shop, health, and beauty spa business.

CHICOPEE

Craniosacral and Massage Center Inc., 101 East St., Suite 201, Chicopee 01020. Gina Welch, 16 Anniversary St., Springfield 01104. Massage and therapy salon.

EAST LONGMEADOW

Accomplished Associates Inc., 36 Elm St., East Longmeadow 01028. Laura A. Stevens, same. Real estate sales, brokerage and development.

Goprok Ambulance Service Inc., 82 Birch Ave., East Longmeadow 01028. Ibrahim Folorunso, same. Ambulance service (routine and emergency).


HOLYOKE

Currant Group Corp., 4 Open Square Way, Suite 319, Holyoke 01040. Hamenth Swaminathan, same. (Foreign corp; DE) Providing goods and services in the information technology industry.

JAF Carpet Installations Corp., 341 Walnut St., Holyoke 01040. Jose Quizhpe, same. Floor installation.

LONGMEADOW

Belleclaire Holdings Inc., 126 Belleclaire Ave., Longmeadow 01106. Michael J. Barbieri, same. Energy conservation audits, insulation, contracting.

Forest Park Fine Homes Inc., 87 Forest Glen Road, Longmeadow 01106. Leslie Clement, same. Real estate development.

LUDLOW

Santos Family Chiropractic Inc., 239 East St., Ludlow 01056. Helena Santos, 175 Tinkham Road, Springfield 01129. To render chiropratic care and rehabilitation services.

 

 

MONTAGUE

Tibetan Yung Drung Bon Arts Inc., 27 North Leverett Road, Montague 01351. Judy Ellen Marz, same. Retail Tibetan art.

NORTHAMPTON

Legacy Financial Solutions Inc., 10 Coram Farm Road, Northhampton 01532. Sean R. McCann, same. Financial services.

SPRINGFIELD

Latino Radio Broadcasting Network Corp., 190 Commonwealth Ave., Springfield 01108. Guillermo R. Negron, same. Radio and television live performance and agent.

The Law Offices of Daniel D. Kelly Inc., 115 State St., Suite 300, Springfield 01103. Daniel D. Kelly, same. Law office.

Tong Tong Beauty Center Corp., 127 Parkside St., Springfield 01104. Tong
Wang, same. Body work.

WEST SPRINGFIELD

Northeast Consulting Concepts Inc., 680 Westfield St., West Springfield 01089. Susan J. Brenelle, 33 Woodcliff, Westfield 01085. Mortgage services.

WILBRAHAM

Flodesign Wind Turnbine Corp., 380 Main St., Wilbraham 01095. Stanley Kowalsksi, III, same. Engineering, design, manufacture, sale of wind turbines.

Departments

Taking the Oath

On Dec. 7, a total of 66 new lawyers, including 26 Western New England College School of Law graduates, were sworn in during a pair of formal sessions of the Supreme Judicial Court held in School of Law’s Moot Courtroom.

Below, new lawyers are sworn in before Supreme Judicial Court Justice John M. Greaney. At left, Greaney congratulates WNEC School of Law graduate Alyson Krauss of Palmer.


Cutting the Ribbon

City and state dignitaries officially opened Raymour & Flanigan’s newly constructed, 61,500-square-foot, two-story showroom at 895 Riverdale Street in West Springfield, Nov. 30. Doing the honors are, from left, Mickey Grabner, regional sales manager of Raymour & Flanigan; state Rep. James Welch; state Sen. Stephen Buoniconti; Dave Redekas, vice president of Sales for Raymour & Flanigan; Edward Gibson, West Springfield Mayor; Pamela Langlois, West Springfield store manager; Ben Orbach, vice president of Operations of Raymour & Flanigan; Ken Moss, vice president, Real Estate Development for Raymour & Flanigan; Vicky D’Agostino, director of Communications for Raymour & Flanigan; and Linda Neal, regional trainer for Raymour & Flanigan.


Check This Out

Jennifer Gabriel, assistant vice president and Public Affairs officer at TD Banknorth, presents a check for $50,000 to Springfield Technical Community College President Ira Rubenzahl for the college’s major gifts campaign. The largest single contribution made by the bank’s charitable foundation, the gift will assist STCC in maintaining state-of-the-art technology and labs campus-wide.


Branching Out in the Orchard

With an official ribbon-cutting ceremony attended by local political and business leaders, Hampden Bank opened its Indian Orchard office at 187 Main St. on Dec. 12. The facility marks the bank’s eighth full-service office location in Hampden County. Shown at the ceremony are, left to right, Thomas R. Burton, president and CEO of Hampden Bank; Russ Denver, president of the Affiliated Chambers of Commerce of Greater Springfield; Springfield Mayor-elect Domenic Sarno; Susan Craven, president of the Indian Orchard Citizen’s Council; Luis Rivera, assistant manager; and Nicole Dionne, office manager.


Contract Claus

Santa’s best friend at the South Hadley Chamber of Commerce’s’ Holiday Stroll on Dec. 7 was Bill Schenker, who greeted more than 200 youngsters and heard their Christmas wishes. The Michael E. Smith Middle School Singers led by Marilyn Steele serenaded the crowd with holiday songs, along with five other musical groups.

Departments

The following building permits were issued during the month of October 2007.

AGAWAM

Agawam Plaza, LLC
79 Springfield St.
$150,000 — Interior renovation for new Steve & Barry’s retail store

BGM Realty LLC
237-241 South Westfield St.
$450,000 — Construction of single-story, 550-square-foot bank and retail building

Ellen – Dave LLC
151 Springfield St.
$30,000 — Create administrative offices within existing space

CHICOPEE

City of Chicopee Parks and Recreation Department
Aldenville Common
$50,000 — Construction of gazebo

David Truong
591 Memorial Ave.
$8,000 — Install nail salon inside Wal-Mart

FPS Inc.
1284 Memorial Ave.
$420,000 — Construction of Burger King restaurant

EASTHAMPTON

Easthampton Savings Bank
36 Main St.
$108,000 — 28 replacement windows

John Dunphy
49-53 Union St.
$1,800 — Interior renovations

Williston Northampton School
20 Greenwood Ct.
$182,600 — Replace guard system around perimeter of rink

GREENFIELD

Franklin County Community Development
9 Bank St.
$100,000 — Remove and replace windows and entry door. Remove interior vestibule glass.

Key Program Inc.
139 Shelburne Road
$34,000 — Replace two fire escapes

One Arch Place Inc.
5 Arch St.
$10,500 — Re-roof

St. James Episcopal Church
8 Church St.
$3,900 — Rebuild chimney from roofline

HOLYOKE

Holyoke Mall Company, LP
50 Holyoke St.
$250,000 — Remodel existing Charlotte Russe retail store

 

Holyoke Mall Company, LP
50 Holyoke St.
$279,000 — Remodel existing Sephora retail store

NORTHAMPTON

HS Gere & Son’s Inc.
115 Conz St.
$2,614,884 — Renovate and construct 6,669-square-foot addition

Kissell, Inc.
168 Industrial Dr. Suite 4
$125,000 — Fabricate 3 rooms and replace HVAC system

Paul H. D’Amour
158 North King St.
$102,078 — Fit up shell for real estate offices

Smith College
4 Nielson Dr. — Dewey House
$29,000 — Replace front porch stairs, decking, and trim boards

SOUTH HADLEY

Verizon Wireless
99 East River Dr.
$3,000 — Install communications tower

SPRINGFIELD

Baystate Medical Center
3601 Main St.
$1,645,000 — Interior fit out of third-floor office space and addition of elevator

Baystate Medical Center
759 Chestnut St.
$226,000 — Renovation to existing Simulation Center

Jorge L. Colon
130 Carew St.
$4,000 — Build a handicap ramp

New England Funeral & Cremation Center LLC
25 Mill St.
$6,500 — Interior renovations

WEST SPRINGFIELD

Cantanopoli’s Restaurant
261 Union St.
$25,000 — Renovate interior of existing restaurant

Costco Wholesale
119 Daggett Dr.
$50,000 — Convert retail space

Departments

The following business incorporations were recently recorded in Franklin, Hampden, and Hampshire counties and are the latest available. They are listed by community.

AMHERST

Avenues of Peace Inc., 409 Main St., Suite 123, Amherst 01002. Michaela Deangelis, 163 Buffam Road, Pelham 01002. (Nonprofit) To offer teaching, counseling, supporting, etc., to facilitate the sharing of physical, emotional, financial resources, etc. for needy people of all races and creeds, etc.

ASHLAND

Hardwickgate Inc., 14 Hardwick Road, Ashland 01721. William J. Ryan, same. Manufacturing representation and sales.

GRANBY

Carl’s Tree Service & Enterprises Inc., 155 Carver St., Granby 01033. Carl Anderson, same. Tree service.

HADLEY

Valley Building Company Inc., 10 Bayberry Lane, Hadley 01035. Peter A. Gelinas, same. To develop, renovate and sell real estate.

HAMPDEN

Min Chao Inc., 5B Allen St., Hampden 01036. Zeng Min Gao, same. The business of a restaurant.

HATFIELD

EK Onkar Inc., 60 Main St., Hatfield 01038. Amrik Singh, 440 Rocky Hill Road, Northampton 01060. Convenience store.

HOLYOKE

Max Salvage & Maintenance Inc., 20 Hadley Mills Road, Holyoke 01040. Maxwell Perez, 43 Park Slope, Holyoke 01040. Property salvage and maintenance.

The Coffee Stop Inc., 50 Holyoke St., Holyoke 01040. Mohamed El Khashab, 64 Pierpont St., Waterbury CT 06708. Ayman El Khashab, 68A Biddle St., Springfield 01129, clerk. Coffee shop.

 

LUDLOW

Atlantic Crushing and Recycling Inc., 83 Carmelina Circle, Ludlow 01056. Paulo C. Baltazar, 308 Woodland Circle, Ludlow 01056. To operate a crushing and reclycing business.

SPRINGFIELD

A.H. Renaud Construction Inc., 18 Cherokee Dr., Springfield 01109. Adam H. Renaud, same. Residential construction.

Dinapal Inc., 85 Braddock St., Springfield 01109. Nadine Pallazola, same. Customer service.

DNA Photography Inc., 57 Florence St., Springfield 01105. Darnel Ali, same. Photographer development and public awareness.

WESTFIELD

Belles Enterprise Inc., 141 Old Stage Road, Westfield 01085. Terrie Belle Duval, same. To run a bar.

WILBRAHAM

Freeze Operations Holding Corp., 1855 Boston Road, Wilbraham 01095. George M. Condos, same. (Foreign corp; DE) Manufacturing representation and sales.

Reen Motorsports Inc., 6 Maynard Road, Wilbraham 01095. Robert P. Reen, same. To deal in all types of vehicles, motorized or otherwise propelled.

WEST SPRINGFIELD

Flooring Dimensions Inc., 145 Quarry Road, West Springfield 01089. Mark M. Salamon, same. Flooring installation.

Features
Chamber Seeks a New Model of Governance for Springfield
Victor Woolridge and Russell Denver

Victor Woolridge, left, and Russell Denver say Springfield needs both a strong mayor and a chief administrative officer.

Victor Woolridge equates it to a project manager.

That’s the simplest and, in his mind, most effective way to describe a new position that Springfield Chamber of Commerce leaders would like to see added to the city’s management structure.

“Chief administrative officer would be the technical term,” said Woolridge, president of the Springfield Chamber and managing director of the real estate finance group at Babson Capital Management. “But this individual, this CAO, would essentially be a project manager, handling a specific assignment, and reporting back to those in charge.”

Among those in charge would be Springfield’s mayor, who, according to the informal proposal being shaped by chamber leaders, would have pre-control-board levels of power, but be serving a four-year term (twice the current length) and earning close to $150,000 per year (more than half again the current rate of compensation). And the CAO’s assignment would be to see that Springfield, which Woolridge described as a “complex, half-billion-dollar entity,” is being managed effectively, and that there is no backsliding from the fiscal and administrative progress achieved by the Finance Control Board that has been essentially running the city for more than three years.

“We’ve been focused on repositioning the top level of local government in such a way that there would be a smooth transition from the control board to local control,” he explained, adding that the CAO his group envisions would act much as the executive director of the control board, Stephen Lisauskas, currently does.

The multi-pronged initiative to change the shape of the of the city’s management structure results from a mix of recent events and new research into the governmental models being used in municipalities across the country, said Russell Denver, president of the Affiliated Chambers of Commerce of Greater Springfield.

He told BusinessWest that the chamber has been supportive of many suggestions spelled out in the Urban Land Institute (ULI) study of the City of Homes undertaken in 2006, including one to examine the city’s management structure and change it if necessary. Chamber leaders generally agree that change is needed, said Denver, and, after some research and calls to cities with various models, they have zeroed in on one that keeps Springfield’s strong mayor, but adds a layer of professional management needed to keep a city with a $515 million budget running smoothly.

“The job of mayor is so complex,” said Denver, “that we need someone in there day to day pushing all the new initiatives that the control board has put forward and making sure that the ball keeps moving.”

The chamber’s pursuit of this model, which is relatively new to Massachusetts, was at least partly inspired by a 1999 report penned by the private, non-profit group the Worcester Regional Research Bureau. Prompted by renewed calls to change that city’s structure from a council-city manager format to a strong mayor (the shift was not approved), the report analyzed trends and concluded that, among other things, there has been a blurring of the traditional lines in municipal governance.

There is movement toward adapting modified city manager and strong mayor formats, said Roberta Schaafer, executive director of the research bureau, adding that these models contain elements of both. She said a number of cities, including Philadelphia, Oakland, St. Petersburg, Fla., San Jose, Calif., and Kansas City, Mo., have embraced formats that include a strong mayor and an administrator carrying titles ranging from city manager to managing director to city administrator.

“The two forms seem to be merging — there doesn’t seem to be the sharp distinction there was before,” she said, noting that council-manager governments have become more political over the years, thus defeating the purpose for which most were established.

However, at the same time, municipal management has become increasingly complex, thus requiring the services of professional administrators to assist strong mayors.

The challenge ahead for those pushing for change in Springfield is to build support for the new model — they have been doing so at informal coffee hours with business owners and managers, while also meeting with city councilors and the city’s legislative delegation — then implement the change through one of several methods available (more on that later), and get all this done so the changes are in place for the 2009 election.

“There needs to be a strategy developed and then an implementation phase to ensure that, from a timing perspective, all this happens as the control board is wrapping up its work,” said Woolridge, noting that the board is slated to depart in roughly 18 months.

In this issue, BusinessWest looks at the changes proposed for management of the city, why they are being considered, and how they might become reality.

Form and Function

Denver told BusinessWest that chamber leaders have been looking at Springfield’s governmental structure, and if and how it should be changed, for roughly a year.

A working group, led by Woolridge, has met more than a dozen times to discuss the matter. Focusing strictly on the mayor’s position and questions about whether to add a professional administrator, this panel has come to some conclusions:

• First, that the strong-mayor form of government should be maintained in Springfield.

“I think the residents of Springfield want to see their mayor back in control,” said Denver, noting that the control board has been running the ship the past three years.

• Second, that the term for that office should be four years, not two, to give the office holder time and opportunity to achieve progress without facing an election every other year.

“With elections every two years, the mayor of Springfield spends one year managing and one year running for re-election, and that’s not an efficient way to run a city,” said Denver. “Boston’s mayor has a four-year term, and we think that’s appropriate.”

• Third, that the salary for the mayor’s job be increased from the current $95,000 to $150,000 to attract a wider pool of candidates.

“Most of our mayors and mayoral candidates have been coming from the City Council,” said Woolridge. “This isn’t necessarily bad, but if the salary was higher, we could attract some people from the business community who could run, but haven’t run historically because they’re making more than what the mayor’s job pays.”

• Fourth, that the strong mayor format be modified to include a new position — chief administrative officer — and that this individual serve a five-year term to provide a measure of continuity needed when there is a change in mayoral administrations.

Pursuit of a CAO has been inspired by the success of the control board in restoring fiscal order in Springfield, said Denver, and a desire among many in the business community to maintain this level of professionalism and accountability in city operations.

“This individual, this CAO, would be the day-to-day manager of the city, which would allow the strong mayor to focus on bigger-picture matters,” he explained. “The mayor would be more of an advocate on both the state and federal levels for additional funding, and would be the one creating relationships with federal, state, and local officials.

“Do you need a mayor sitting in on contract negotiations? No, a city administrator could handle that,” he continued. “The CAO can take all the recommendations included in various reports and make sure that those things get done. These are the day-to-day things you need to keep the city moving in the right direction, and you can’t have the mayor involved in all of them — there aren’t enough hours in the day.”

Detail Work

This CAO would work for the city and report to the mayor and city council, said Woolridge, returning to his analogy of a project manager.

“If we’re building a large office building, and we’re the partners, then we’re in control,” he explained. “But we hire a professional project manager to make sure all of the disciplines are coordinated and our strategy is effectively implemented.

“That person reports back to the people in charge,” he continued, “and the people in charge continue to direct that individual on which way to go. But that project-manager type of person is responsible for coordinating all the efforts.”

Schaafer had a somewhat different analogy — that of a college president and a provost. The former represents the school and works primarily to set a vision, while also building an endowment, she explained, while a provost acts as a chief of operations.

Divisions of labor vary from city to city, said Schaafer, referring to specific duties for both mayors and professional managers in the new, “modified” formats, but, in general, the mayor is responsible for developing a vision, while the administrator carries it out, essentially making sure that the trains run on time.

While Schaafer sees some benefits to the strong mayor/CAO model and understands why Springfield would pursue it in light of its recent fiscal problems and scandals, she questions plans for a five-year contract for the manager. In most models she’s seen, the CAO is chosen by the mayor, appointed by the council, and can be terminated only for cause. Having a five-year term for the CAO but a four-year term for the mayor makes little sense, she said.

And while chamber leaders hope and expect that the changes in governmental structure will lead to improvement in how the city is run, some research suggests that governmental structure does not play a deciding role in municipal performance.

A 2004 study undertaken by the research bureau suggests that a change in government is not likely to have a dramatic effect (positive or negative) on performance areas ranging from economic development to crime; from test scores in schools to muncipal fiscal health.

“There are many other factors that influence municipal health, such as national economic trends, availability of land to develop, quality of workforce, state tax structure, local policies, and individual leadership qualities,” stated the report’s authors. “The form of municipal government has little effect on these factors except that the form and particular provisions within a charter may encourage or discourage strong leadership. Both mayor and manager forms of government are capable of producing strong leaders.”

There are several ways for Springfield to implement a change, including a special act of the Legislature, a charter commission, or even a decision of the control board, said Denver, noting that voters would need to approve a lengthening of the mayoral term from two to four years.

The key is to move the process forward, said Woolridge, noting that those backing this initiative do not have time of their side.

“We’re talking about a broad strategy,” he explained. “The details of how it might get implemented and determining what the right course is … those haven’t been fully vetted yet. The timeline needs to be looked at, and there are a lot of issues lying under the water that have to be looked at. But you develop the vision and strategy first before you work out the details, and we’ve done that.”

Taking a Strong Position

Just how those details will be worked out remains to be seen, but Springfield chamber leaders believe the strong mayor/CAO model they’re pursuing represents a real chance to maintain the momentum achieved on several fronts by the control board, while also making the mayor’s position more attractive, from a fiscal standpoint, and more effective.

“It’s the best of both worlds,” said Denver, noting that, with this model, city residents can elect someone to set a tone and develop a vision for their city, while a professional manager can handle the myriad details involved with carrying out that vision.

If all goes as planned, the very top of city management will look much different in January 2010. That’s when the ‘project manager’ will report for duty.

George O’Brien can be reached at[email protected]

Sections Supplements
The Alternative Minimum Tax Has Morphed into a Beast; Is Legislative Relief Forthcoming?
Attack of the AMT

Attack of the AMT

The Alternative Minimum Tax, or AMT, as it’s called, was put in place to ensure that wealthy individuals pay a minimum amount of income tax. Over the years, though, the AMT has come to have a growing, often detrimental, impact on taxpayers in many different brackets. Lawmakers are talking about steps to reduce the pain, but when will they come?

The Alternative Minimum Tax (AMT) is a separate federal income tax system that runs parallel to the regular federal income tax system. Although the minimum tax provisions have been amended several times since the concept of a minimum tax was first introduced in the 1969 Tax Reform Act, the underlying purpose of the AMT provisions has always been to ensure that taxpayers with substantial economic income pay a minimum amount of federal income tax.

At the U.S. Senate Finance Committee’s hearings on the Alternative Minimum Tax (AMT), Senate Finance Committee Chair Max Baucus (D-Mont.) underscored the urgency of dealing with the AMT now, stating that “the AMT has morphed into a terrible beast.” He noted that more people making less than $100,000 pay the AMT than people making more than $1 million. In 2005, 3.6 million taxpayers paid the AMT, and 4.2 million are estimated to have paid it in 2006. “Without the patch, the number of Americans affected by the AMT for 2007 will explode from about four million to more than 23 million,” he said. He also noted that most of the 23 million would be middle-class taxpayers earning between $50,000 and $200,000.

AMT normally equals 26% of net alternative minimum taxable income (AMTI) up to $175,000 ($87,500 for married filing separately) and 28% of net AMTI above that amount. AMTI is computed on Form 6251 (Alternative Minimum Tax — Individuals) and is based on regular taxable income adjusted for specific adjustment and preference items and any AMT NOL. However, the regular tax capital gain rates also apply for AMT purposes. Each taxpayer is then allowed an exemption amount to arrive at the taxable amount of AMTI (net AMTI).

The exemption amount is intended to prevent AMT from applying to taxpayers in lower tax brackets or with few adjustments or preference items. The exemption amounts and phase-out ranges are not adjusted for inflation; thus, AMT may affect taxpayers who in the past have not had exposure to AMT if their income is steadily increasing each year (since the regular tax is adjusted for inflation each year). In addition, the exemption amount, combined with the mechanics of the AMT computation, may not prevent certain taxpayers who theoretically should not be subject to AMT from falling into an AMT situation. For example, taxpayers who claim a large number of personal exemptions may be subject to AMT even though they have no AMT preference items.

For tax years beginning after 2006, absent a law change, the AMT exemption amounts will drop from $62,550 to $45,000 for joint filers and surviving spouses, from $42,500 to $33,750 for unmarried individuals, and from $31,275 to $22,500 for married individuals filing separately. In addition, alternative minimum taxable income (AMTI) of married individuals filing separately for tax years beginning after 2006 will be increased by the lesser of $22,500 or 25% of the excess of AMTI (without regard to the exemption reduction) over $165,000; for 2006 it was increased by the lesser of $31,275 or 25% of the excess of AMTI (without regard to the exemption reduction) over $200,100.

While many of the adjustments in calculating AMT apply in only selected situations, certain adjustments and preferences affect most tax filers. For example, individuals are not allowed personal exemptions or the standard deduction. For individuals who itemize their deductions, taxes and most miscellaneous itemized deductions are not allowed. The exclusion of a deduction for taxes is a significant adjustment for residents of Massachusetts who pay state income taxes at a rate of 5.3% and local property taxes on real estate and vehicles. The non-deductibility of miscellaneous itemized deductions for AMT purposes can become a significant problem for taxpayers who have significant employee business expenses or investment-related expenses.

Regular Tax and AMT Computation

In August 2007, John and Sally sold a parcel of land they held for many years, realizing a long-term capital gain of $400,000. Their other sources of 2007 income and the computation of their regular tax and AMT are as follows:

Salary $ 100,000
Interest income $ 12,550
Long-term capital gains $ 400,000
Adjusted gross income $ 512,550
Standard deduction ($ 10,300)
Personal exemptions (after phase-out) ($ 2,200)
Taxable income $ 500,050
Regular tax $ 78,128
   
AMT computation:  
Regular taxable income before personal exemptions $ 502,250
AMT adjustments and preferences $10,300
AMTI before exemption $512,550
AMT exemption (after phase-out)
AMTI $ 512,550
Tentative minimum tax $ 89,263
Regular tax ($ 78,128)
AMT total tax liability $ 89,263

For AMT purposes, medical expenses are allowable as a deduction only to the extent that the expenses exceed 10% of adjusted gross income as computed for regular tax purposes versus the 7.5% threshold used for regular tax purposes. Here’s an example: An individual taxpayer has adjusted gross income of $80,000 and incurs $7,000 in medical expenses. For regular tax purposes, $1,000 of the medical expenses is deductible as an itemized deduction ($7,000 — [$80,000 x 7.5%]). For AMT purposes, none of the expenses are deductible ($7,000 — [$80,000 x 10%]). Thus, the taxpayer must increase AMTI by $1,000.

Although the capital gains provisions are favorable to taxpayers, they complicate the AMT calculation. Further complications occur when calculating the capital gain if an asset’s basis is different for regular tax and AMT purposes. Also, even though net capital gains and qualified dividends are subject to the preferential capital gains tax rates for AMT purposes, they are fully included in AMTI. High AMTI can result in the phase-out, or complete loss, of the AMT exemption. That, coupled with the difference between the lowest tax rates of 10% for regular tax and 26% for AMT, makes it possible for a substantial capital gain to cause a taxpayer to be subject to AMT.

Despite having only one small AMT adjustment or preference item (i.e., the standard deduction), the Frosts are subject to AMT in 2006. Their total 2006 tax liability of $89,263 includes $11,135 of AMT.

The alternative minimum tax (AMT) can affect the year-end planning of taxpayers with large amounts of preference items. If the AMT applies, and the taxpayer’s regular taxable income is relatively small, year-end tax planning may have to be geared more to reducing the AMT than the regular tax.

On Oct. 30, House Ways and Means Chair Charlie Rangel (D-N.Y.) introduced H.R. 3996, the “Temporary Tax Relief Act of 2007.” The bill, which was slated to be taken up by the Ways & Means Committee on Nov. 1, would, among other changes:

• Allow taxpayers for 2007 to use non-refundable personal credits to offset both regular tax and AMT; and
• Increase the AMT exemption amount for 2007 to $66,250 for joint filers and to $44,350 for individuals.

In an Oct. 30 letter to Acting IRS Commissioner Linda Stiff, Rangel, Baucus, Ways & Means Committee ranking member Jim McCrery, and Senate Finance ranking member Charles Grassley committed themselves to enacting legislation that for 2007 would allow taxpayers to use non-refundable personal credits to offset both regular tax and AMT, and increase the AMT exemption amount to $66,250 for joint filers and to $44,350 for individuals. (As a corollary, the AMT exemption for married filing separately would increase to $33,125, half the joint filer amount.)

In effect, the letter urged the IRS to proceed with printing its 2007 tax forms as if these changes had already been enacted. However, the acting commissioner wrote back on Oct. 31, and said the IRS wouldn’t reprogram its systems for the 2007 tax year until the patch is passed and signed into law. In a covering E-mail, an IRS spokesman said the IRS wouldn’t reflect the AMT patch on its 2007 forms until then, either.

As released by Rangel, the bill and accompanying summary do not include provisions that would offset the cost of the AMT patch, the extenders, and the home mortgage debt provisions. Revenue-raising provisions that would offset the cost of the revenue losing provisions — required under the “pay-go” rules the Democratic leaders want to follow — will be added in the chairman’s mark for full committee consideration. Republican leaders are on record as strongly opposing the inclusion of revenue-raising provisions.

So stay tuned to see if the beast will soon be tamed.

Kristina Drzal Houghton, CPA, MST, is partner in charge of Taxation at Meyers Brothers Kalicka; (413) 536-8510.

Departments

The following business incorporations were recently recorded in Franklin, Hampden, and Hampshire counties and are the latest available. They are listed by community.

AMHERST

Jacobs and Swender Inc., 26 Sumner Mountain Road, Amherst 01002. Paul D. Jacobs, same. (Foreign corp; NY) Consulting and writing.

ASHFIELD

Common Good Finance Corp., 48 Buckland Road, Ashfield 01330. William Spademan, same. Forming a bank (but not being a bank and not acting as a bank).

BUCKLAND

Shelburne Falls Theatre Arts Inc., 142 Bray Road, Buckland 01338. Janice Kay Dompke, same. (Nonprofit) To provide the local community with creative arts performances, etc.

CHICOPEE

Allium Home Care Inc., 333 Front St., Suite 1, Chicopee 01013. Lorraine Marie Tunstall, same. Health care.

E Beals & Sons General Contracting Inc., 140 Joy St., Chicopee 01013. Jessica Lapa, same. Residential and commercial real property renovations.

QuickService Solutions Inc., 21 Duprat Ave., Chicopee 01020. Christine M. Cote. same. Refurbishing parts.

EASTHAMPTON

Riya Bansri Inc., 21 Kingsberry Way, Easthampton 01027. Chandresh Patel, same. To operate a package store/convenience store.

EAST LONGMEADOW

Letendre Painting & Decorating Consulting Inc., 444A North Main St., Suite 280, East Longmeadow 01028. Sandra Lee Beaudry-Letendre, same. Consulting businesses on house painting.

Six-Point Creative Works Inc., 88 Fernwood Dr., East Longmeadow 01028. David G. Wicks, same. Marketing and advertising service.

Sumner Avenue Inc., 167 Pease Road, East Longmeadow 01028. Pamela McCarthy, same. Real estate.

HOLYOKE

Mass Auto Sales Inc., 1616 Northampton St., Holyoke 01040. Jefffrey E. Richardson, same. Automobile purchase and sales.

LONGMEADOW

Green Earth Energy Corp., 208 Shaker Road, Longmeadow 01106. Christopher I. Seyocurka, same. Consulting for the design and installation of geothermal energy systems and other non-fossil fuel energy sources.

Starr Landscape Construction Inc., 844 Longmeadow St., Longmeadow 01106. John Burritt, same. Landscaping.

 

MONSON

Beth Deb’s Family Dining Inc., 10 Wales Road, Monson 01057. Stephen J. Wark, 210 Wales Road, Monson 01057. To purvey food and beverages of all types.

NORTHAMPTON

Family Financial Associates Inc., 355 Bridge St., Suite 5, Northampton 01060. Maureen L. Goddard, 98 South Mill River Road, Deerfield 01373. Wealth management and financial planning.

SOUTH HADLEY

Maramor Inc., 514 Amherst Road, South Hadley 01075. Russell Mariani, same. Marketing health and fitness products and services.

SPRINGFIELD

Crown Pizza and Fried Chicken Inc., 1208 Main St. Springfield 01103. Vincent Maldonado, 135 Spring St., Suite 3A, Springfield 01150. A wholesale and retail food sales vendor dealing in multiple restaurant locations.

Dafrauda Inc., 57 Florence St., Springfield 01105. Darnel J. Ali, same. (Nonprofit) Fraud awareness, detection, and prevention.

Rodriguez International Trade Co. Inc., 228 Tiffany St., Springfield 01108. Juan Ramon Rodriguez, Jr., same. Retail, wholesale apparel, footwear, electronics.

Wellness for Abundant Living Ministries Inc., 1410 Carew St., Springfield 01104. Annie B. Watson, 705 Rainbow Road, Windsor, CT 06095. Betty Johnson, 208 Massachusetts Ave., Springfield 01109, clerk. (Nonprofit) To provide healing, empowerment, and health in people through education toward total wellness, etc.

WESTFIELD

Radisson Heights Association Inc., 37 Radisson Lane, Westfield 01085. James Crean, same. (Nonprofit) To own and manage property known as “Open Spaces” within the Radisson Heights, a/k/a Plantation II Residential Subdivision in Westfield, etc.

WILBRAHAM

Chicopee News Distributor Inc., 655 Glendale Road, Wilbraham 01095. Leonard Surdyka, same. Newspaper distribution.

WEST SPRINGFIELD

Anvil Ornamental Inc., 94 Miami St., West Springfield 01089. Kenneth G. Rose, same. Metal fabrication and installation.

T.P.I. Group Consulting Services Inc., 28 Poplar Ave., West Springfield 01089. Billy D. Ballard, same. To provide technical and professional training and consulting services to general business entities, etc.

Departments

The following is a compilation of recent lawsuits involving area businesses and organizations. These are strictly allegations that have yet to be proven in a court of law. Readers are advised to contact the parties listed, or the court, for more information concerning the individual claims.

CHICOPEE DISTRICT COURT

Chas. Gilman & Sons Inc. v. West Street Bar & Grill Inc.
Allegation: Recovery of judgment action: $1,571.61
Filed: 9-11-07

Larry’s Heating Hardware & Plumbing v. Blue Dolphin Pools
Allegation: Non-payment of merchandise received: $110.12
Filed: 9-04-07

Nicholas Bernier v. Stephen Constant & Westover Animal Clinic
Allegation: Payment for emergency services due to negligence: $127.50
Filed: 9-13-07

FRANKLIN SUPERIOR COURT

Montague Rivers Edge LLC v. Dmitriy’s New England Construction Inc.
Allegation: Breach of construction contract: $66,900
Filed: 9-06-07

Rice Oil Company v. J & S Auto Services Center Inc.
Allegation: Non-payment of goods and services: $61,207.71
Filed: 9-12-07

HAMPDEN SUPERIOR COURT

Craig J. & Jennifer C. Demerski v. Willowbrook Associates
Allegation: Breach of real estate contract: $382,500
Filed: 9-26-07

Elizabeth & Franklin Cyran v. Sovereign Bank New England
Allegation: Breach of lending contract: $85,000
Filed: 9-21-07

Hampden Village Inc. v. Westfield Fuel Company
Allegation: Negligence in delivery causing property damage: $13,959
Filed: 9-21-07

Sharon Holda v. W.E. Donovan & Company Inc.
Allegation: Negligence in delivery causing property damage: $105,770
Filed: 10-02-07

HAMPSHIRE SUPERIOR COURT

Action Air Inc. v. Anderson Builders Inc.
Allegation: Failure to pay under the terms of a construction contract: $87,354
Filed: 8-30-07

The Commonwealth of Massachusetts by and through the University of Massachusetts v. Shooshanian Engin-eering Associates Inc.
Allegation: Breach of contract: $100,000
Filed: 8-24-07

HOLYOKE DISTRICT COURT

Canal Industrial v. Adalberto Bernal d/b/a America Buses & Trucks
Allegation: Non-payment of rent: $2,500.00
Filed: 5-07-2007

Puerta de la Esperanza, LP v. Grace Demose Furniture Inc.
Allegation: Possession and rent owed: $17,081.72
Filed: 1-29-07

NORTHAMPTON DISTRICT COURT

Cook Builders Supply Company v. St. Claire Landscaping
Allegation: Non-payment of materials: $22,621.52
Filed: 8-17-07

Gilbert & Son Insulation v. Glenn Building Associates Inc.
Allegation: Non-payment of goods: $12,518.83
Filed 7-30-07

Goldman Marketing Inc. v. Steven Lewis Subaru
Allegation: Breach of contract: $2,800.00
Filed: 8-06-07

PALMER DISTRICT COURT

Bill Thompson Transport Inc. v. Quaboag Transfer Inc.
Allegation: Non-payment of goods received: $8,135
Filed: 9-10-07

Sherman & Frydryk v. Jon Ker and DLP Hospitality LLC
Allegation: Non-payment of survey and engineering services: $3,599.44
Filed: 8-28-07

SPRINGFIELD DISTRICT COURT

Claire H. Goldsmith v. Town of West Springfield
Allegation: Injuries sustained during fall caused by pothole: $23,818.86
Filed: 9-17-07

Dauphinais & Son Inc. v. MG Concrete
Allegation: Non-payment: $14,608.16
Filed: 9-12-07

Eastern Bearings Inc. v. Joseph Crouch d/b/a CMD Technologies
Allegation: Non-payment of goods sold and delivered: $5,713.16; Filed: 9-17-07

Farrell Precision Metal Craft v. CMD Technologies
Allegation: Non-payment of goods sold and delivered: $6,607.50; Filed: 9-10-07

Robbie B. Cox v. Bosco’s Automotive, Inc.
Allegation: Expenses due to fall from Bosco’s vehicle which was transporting Mrs. Cox: $10,975; Filed: 9-12-07

United Brothers Enterprises d/b/a Monson Getty v. Taylor Freight Service
Allegation: Non-payment of goods sold and delivered: $15,377.71; Filed: 9-12-07

WESTFIELD DISTRICT COURT

Darrell S. Merceri v. Families Matter Painting
Allegation: Breach of contract – non-payment: $702
Filed: 8-10-07

Kutty’s Fuel Oil v. Bentley Billiards Inc.
Allegation: Non-payment of home heating oil sold and delivered: $912
Filed: 8-08-07

Departments

The following Business Certificates and Trade Names were issued or renewed during the month of October 2007.

AGAWAM

Carla Santia & Associates
154 Brookfield Lane
Carla Santia

Coach T’s
360 N. Westfield St.
Beverly J. Weil

AMHERST

C & C Clothing and C.D.’s
233 North Pleasant St.
Danielle Lesure

Choice Travel of Amherst
12 White Pine Road
Ati Jain

Cross Culture Journey’s
12 White Pine Road
Ati Jain

Rampage
233 North Pleasant St.
Valerie Vasquez-Alexander

Third Eye Production
28 Amity St.
Adrian D’Errico

CHICOPEE

Gracey’s Cleaning Services
155 State St.
Grazyna Syrek

Jan Peters Pottery
159 Moore St.
Janice B. Peters

Sayegh Jewelers Inc.
601 Memorial Dr.
James A. Sayegh

Zasco Productions Inc.
340 McKinstry Ave.
Michael W. Zaskey

EASTHAMPTON

Molly Montgomery Painting
69 Pleasant St.
Molly Montgomery

EAST LONGMEADOW

All For You Agency
469 Prospect St.
Galina Gertsezen

Bretta Automotive
20 Dorset St.
Roland Bretta

Caldwell Banker Residential Brokerage Real Estate School
55 North Main St.
NRT New England, LLC

College Counseling Services
14 Baldwin St.
Joan Tompkins

International Paintless Dent Removal
302 Somers Road
Wayne Pilon

The Pizza Shoppe
134 Shaker Road
Nichloas Giuggio

GREENFIELD

Carried Away
10 Miles St.
Mona A. Minor

Cycle Werx
322 Deerfield St.
Peter R. Graves

Freelance Writing By Josephine
57 Congress St.
Josephine Griswold

Hannoush Jewelers
269 Main St.
Joseph Hannoush Family Inc.

HADLEY

Barley Education Associates
105 Honey Pot Road
Patrick L. Leighton

Buck Brothers Concrete
340 River Dr.
Leonard Buck

Ken’s Catering
61 Middle St.
Kenneth Berestka

HOLYOKE

Barber Magic
1312 Dwight St.
Laura M. Renardson – Chabot

Eastern Arts MA
50 Holyoke St.
Lian Liu

Kid’s Foot Locker # 6715
50 Holyoke St.
Delphine Coot

Libreria Roca de Santidad
364 High Street
Juan Morales

Rayzor Sharp Images
118 Maple St.
Raymond Rodriguez

Sam’s Food Stores
515 High St.
Syed A. Ali

Sporting Chance Inc.
50 Holyoke St.
Rick Gileau

T. J. T. Furniture Store
677 High St
Margarita Herrera

LONGMEADOW

Accounting and Management Services
109 Colony Road
Monica Crowley

C & S Marketing
50 Yarmouth St.
Carlo A. Simeoli

FARaero
100 Cobblestone Road
Michael Gitlen

LUDLOW

Element Salon & Day Spa
21 Harding St.
Dani Montgomery

Golden Age Club of Ludlow
37 Chestnut St.
Florence M. Perrault

Joseph Kozicki Plumbing & Heating
153 Chapin St.
Joseph Kozicki

NORTHAMPTON

Healthy Homecare
71 Gleason Road
Sarah W. Nenner

Kunhardt Financial & Insurance Strategies
8 North King St.
Daniel B. Kunhardt

Prism Transcription
61 North Main St.
Mary Cassidy

Shelburne Falls Coffee Roasters
124 King St.
Curtis Rich

Staples
136 North King St.
Staple the Office Superstore Inc.

The Historic College Inn
74 Bridge St.
Todd Marchefka

PALMER

Northern Drywall
3119 Main St.
Jason Lebeau


 

O’Connor Auto Body
45 Commercial St.
Daniel P. O’Connor

Office Care of New England
55 Beacon Dr.
Kathleen Dyer

Rainbow Realty
324 Old Warren Road
Lewis Paul Councilman

RepairMasters
9 Ridge Road
James M. Hurley

SPY Enterprises LLC
2278 Main St.
Lynn Sampson

Total Quality
3171 Foster St.
Keith Lindsey

USAVE Discount Mattress
241 Wilbraham Road
Richard Plante Jr.

Walt’s Wallpapering & Painting
77 Nipmuck St.
Walter J. Reynolds

SOUTH HADLEY

Bridal Heirlooms
17 College Highway
Christine Auffrey

Covet Audio
51 Lamb St.
Eugene C. Trottier

Intelicoat Technologies
28 Gaylord St.
Robert B. Thumith

My Mushroom Mittens
536 Newton St.
April Prentiss-Was

Quality Auto Repair
3 Main St.
Brian Bogart

SOS Heating and Air Conditioning
89 Pitroff Ave.
Timothy Sosnicki

SOUTHWICK

Craft Manor Gifts
160 Point Grove Road
Raymond J. Coperchioli

SPRINGFIELD

J&D Polishing
33 Mohawk Dr.
Dennis Nelson

JC Remodeling
12 Ames St.
Melvin J. Gali

Jaisiah’s Dream
276 Longhill St.
Lucy L. Savage

Joey’s Place
356 Parker St.
Roberto Galvan

Knox Food Market
17 Knox St.
Tariq Mahmood

Latin Barber Shop
2881 Main St.
Jose Miguel Gonzalez

Le’ Buddies Helping Hands
79 Rochelle St.
Althea Carter

Liranzo Restaurant
895 Carew St.
Andrea Liranzo

Love 2 Sparkle Boutique
45 Monticello Ave.
Heather Ann Watling

New Era
902 Carew St.
Jason Torres

Payson Renovation
36 Wildwood Ave.
Stephen Carl Payson

Pennington Painting Company
363 Sunrise Terrace
Dustin Pennington

Puerto Del Sol Travel
270 Grisham St.
Maria R. Lozada

Pyramid Services Company
20 Dartmouth St.
Gregory R. Gavin

Reliable Painting and Roofing
217 Chapin Terrace
Eric Warren

Small Repair/PC
50 Hollywood St.
Fred Moskowitz

Tree Huggers Tree Care
85 North Branch Parkway
Norbert Maleshefski

White Glove Cleaning
28 Beaumont Terrace
Chandlen Daniels

YNV Entertainment
22 Phoenix St.
Moises Cepeda Jr.

WESTFIELD

Angelo’s Market
266 Elm St.
Angel Morales

Frankie’s Barber Shop
36 Mechanic St.
Frankie C. Pileggi

Liberty Exercise & Wellness
15 Coolidge Ave.
Susan M. Gouin

North East Lawncare & Landscape
543 West Road
Jeffrey Stokowski

Tobacco Barn
53 Elm St.
Mina Rishamwala

Wal-Mart
141 Springfield Road
Wal-Mart Stores East, LP

Wintersales
80 Tannery Road
John D. Strauss

WEST SPRINGFIELD

Greenwich Logistics International
71 Craig Dr.
Aloyce C. Assenga

Los Duenos Del Estilo Barber Shop
1146 Union St.
Luis Rivera

Sol’s Tire Service Inc.
953 Union St.
William R. Ellis

S.T.A.N.
791 Piper Road
Stanley J. Zalewski

T-130 Productions
11 Pleasant St.
Christopher Thibault

Ten Thousand Angels
1130 Memorial Ave.
David John Rowe

West Side Hypnosis
12 Railroad St.
Louise Ellen Jahr

Zenith Auto
86 Exposition Ave.
Igor Kuznetsov

Departments

The following business incorporations were recently recorded in Franklin, Hampden, and Hampshire counties and are the latest available. They are listed by community.

AGAWAM

Emil Krisna Inc., 1 Belden Court, Apt. H-1, Agawam 01001. Ramesh Patel, same. Convenience store.

Ganpati Inc., 36 Yarmouth Dr., Agawam 01001. Dinesh P. Patel, same. Convenience store.

TM Properties Inc., 13 Southbridge Dr., Agawam 01001. Michael Werman, 152 Whitaker Road, Westfield 01085. Real estate investment/leasing.

CHICOPEE

Delta Oil Inc., 817 Front St., Chicopee 01020. Huseyin Ozdemir, 136 Washington Ave., West Haven, CT 06516. Frank A. Caruso, 127 Mulberry St., Springfield 01005, registered agent. Gas station and convenience store.

International Fellowship of Charismatic Churches Worldwide Inc., 37 John St., Chicopee 01013. Bishop Ellery Q. Brevard, same. (Nonprofit) To witness to the Lordship of Christ over human beings and history by serving people in international relations, promoting reconciliation, etc.

Western Mass. Youth Soccer Association Inc., 99 Main St., Chicopee 01020. Louis Teixeira, 11 Maple Terrace, Three Rivers 01080. (Nonprofit) To promote, support and develop youth soccer in Massachusetts, etc.

FEEDING HILLS

EZ Tax Inc., 45 Cricket Road, Feeding Hills 01030. Andrew J. Fox, same. Income tax return preparation.

GREENFIELD

Donohue, Rioux & Frangie Ophthalmology, P.C., 489 Bernardston Road, Greenfield 01301. Nathalie C. Rioux, M.D., same. Medical services with respect to treatment of the eye.

LONGMEADOW

National Federation of Credit Restoration Inc., 296 Ardsley Road, Longmeadow 01106. W. Kevin O’Donnell, same. Membership-based credit restoration.

LUDLOW

Element Salon & Day Spa Corp., 21 Harding Ave., Ludlow 01056. Elizabeth Fernandes, 5 Stebbins Road, Monson, 01057. Salon & day spa.

NORTHAMPTON

Brigi Inc., 289 Elm St., Northampton 01060. Deliabridget Martinez, same. To own, manage, and develop real property.

E2M Regional Economic Council of Western Mass. Inc., 31 Olive St., Northampton 01060. Richard J. Felman, same. (Nonprofit) To facilitate funding and support for the E2M.ORG model of community-based economic development.

Hampshire County Bar Association Foundation Inc., 15 Gothic St., Northampton 01060. Alfred P. Chamberland, 5 Arthur St., Easthampton 01027. (Nonprofit) To research any branch of the law, making results freely available to the public, improve the administration of justice, etc.

SOUTH HADLEY

Ahsan International Inc., 18 Main St., Suite 2B, South Hadley 01075. Ahsan Latif, same. Trading merchandise.


 

Geitz & Wood Inc., 18 Priestly Farms Road, South Hadley 01075. Carl Geitz, same. Personalized art.

SOUTHWICK

VMDJ Inc., 8 Buckingham Dr., Southwick 01077. Paul D. Musselwhite, same. To operate a convenience store, etc.

Williams & Company Staffing Inc., 25 Deer Run, Southwick 01077. Todd M. Williams, same. To provide medical staffing personnel to medical service providers.

SPRINGFIELD

Ambassador Sports Club Inc., 21 Dineen St., Springfield 01104. Trevor Peterkin, same. (Nonprofit) Non-professional sports activities.

Joseph Freedman Export Mgmt. Co. Inc., 115 Stevens St., Springfield 01104. John Freedman, same. Sales representative.

Springfield Baller Athletic Assoc. Inc., 76 Long Terrace, Springfield 01104. Robert McCoy, 152 Westford Circle, Springfield 01109. (Nonprofit) To provide support and services to 12 and under girls’ basketball teams, etc.

WESTFIELD

Greater Westfield & Western Hampden County Medical Reserve Corps. Inc., 577 Western Ave., Westfield 01086. Edward Mello, Jr., 58 Vadnais St., Westfield 01085. (Nonprofit) To supply manpower on a voluntary basis to local communities, hospitals and municipalities in time of disasters, etc.

WESTHAMPTON

Robert H. Dunn, Jr. Construction Services Inc., 43 Burt Road, Westhampton 01027. Lynn M. Dunn, same. Construction services.

WEST SPRINGFIELD

Grand Central Vac Inc., 745 Memorial Dr., West Springfield 01089. Daniel J. Desnoyers, 16 Ryan Dr., West Springfield 01089. Central vacuum systems.

J & M Gasoline Inc., 1130 Riverdale St., West Springfield 01089. Jack Azar, 2 Drybridge Road, Medway 02053. Ownership and operation of a gas station.

Massachusetts Skill Game Inc., 1434A Memorial Ave., West Springfield 01089. Carlo A. Sarno, same. Coin operated amusement devices and games of skill.

WILBRAHAM

Manny’s Holding Company Inc., 1872 Boston Road, Wilbraham 01095. Emanuel Rovithis, 21 McIntosh Dr., Wilbraham 01095. To hold stock for various companies.

Departments

David Appleman, a licensed real estate broker, has joined the staff at Pride Stations and Stores as Director of Real Estate. He will be based out of the corporate office located at Pride Plaza on Cottage Street in Springfield and oversee all aspects of leasing, site acquisition, and new development opportunities for Pride.

•••••

Philip J. Houser has joined Keller Williams Realty’s Longmeadow office as a Sales Agent.

•••••

Kristi Nelson has been named Director of Development at the Kripalu Center for Yoga & Health in Stockbridge.

•••••

Darryl Konicki has been named Sports Information Director at American International College in Springfield.

•••••

Western New England College School of Law Professor Jamison E. Colburn has been selected as the 2007 Wallace Stegner Young Scholar by the University of Utah S.J. Quinney College of Law’s Wallace Stegner Center. During his residency at the Stegner Center in October, he will deliver lectures on the future of land use planning in the fire prone “wildland urban interface.”

•••••

Carlson GMAC Real Estate announced the following:

• Kathleen Morris, Lauren Stabilo and Lori Casey are new Agents in the Wilbraham office;

• Richard Bellicchi and Roseanne Casale are new Agents in the Holyoke office;

• Lori Barron, Kim Biathrow, Marie Beaulieu and Lisa Little are new Agents in the Chicopee office;

• Irene White is a new Agent in the Palmer office, and

• Jill Surprenant is a new Agent in the Agawam office.

•••••

Coldwell Banker Residential Brokerage of New England announced the following:

• Mary Grace Stewart has joined the firm’s Longmeadow office as a Realtor, and

• Anthony Moura has joined the firm’s East Longmeadow office as a Real Estate Agent.

•••••

The Springfield Housing Authority has named Alex Corrales as its Interim Executive Director. Corrales currently serves as Assistant Executive Director at the organization.

•••••

The Corporators of the Springfield Museums recently elected five Trustees to three-year terms. They are:

• Donald D’Amour, Chairman of the Board and Chief Executive Officer of Big Y Foods, Inc.;

• Jani Flynn, former Owner and President of Software Solutions for Business, Inc., in Omaha, Neb.;

• Ann Mann, a member of the Board of the YMCA of Greater Springfield and a volunteer with Baystate Medical Center, WGBY, and Storrs Library in Longmeadow;

• Elaine Sarsynski, Executive Vice President and Chief Administrative Officer at MassMutual Financial Group, and also President and Chief Executive Officer at MassMutual International LLC, and

• Gregory Swanson rejoins the Board following a one-year hiatus as required by the Springfield Museums Assoc. bylaws. The MassMutual retiree has volunteered with the museums for 23 years.

In other news, those reelected to the Springfield Museums board for three-year terms were: Arthur L. Jones, Peter F. Straley, Robert Sullivan, Jr., R. Lyman Wood and Richard Zilewicz. Also, officers elected for one-year terms were: J. Michael Wallace, Esq., Chairman; Richard B. Collins, Vice Chairman; John M. O’Brien, III, CPA, Treasurer; Peter Picknelly, Assistant Treasurer; Frances M. Gagnon, Clerk, and Dr. Ruth Njiiri, Assistant Clerk.

Opinion

It would be easy for area economic development leaders to say that Worcester has won the life sciences and biotechnology race — or at least the contest for the development that hasn’t taken place in Cambridge and Boston.

It is a fact that Worcester took an early lead over the Pioneer Valley in nurturing a biosciences sector and then building an infrastructure that would foster new development and jobs. And it has only increased that lead over the past decade.

There are many reasons why the gap is so big, starting with simple geography; Worcester is an hour from Cambridge (if the traffic isn’t heavy), and Springfield is two hours away. But there’s more to it than that. Worcester aggressively pursued opportunities in this sector — sometimes luring entrepreneurs who did their research in this region as it did so — and has been diligent in creating both a proper environment and a qualified workforce to support and expand a biosciences cluster.

Those in Western Mass. need telescopes to see Worcester, it is so far ahead, and can really only dream of matching that city’s success and sharing its prospects for the future.

But the race isn’t over.

This region can still get in it, and it must, because this is a race where there could be many winners. And the prizes are substantial, starting, but certainly not ending, with Gov. Deval Patrick’s $1 billion life sciences initiative, which promises state funding to businesses, colleges, health care institutions, and other entities that can turn research into badly needed, high-paying jobs.

To get in the biosciences game, the region simply has to be more aggressive, as Worcester was and still is, in both marketing its resources and developing that critical infrastructure needed to support biosciences companies. The region has the Pioneer Valley Life Sciences Institute, a cutting edge biomedical research center, but it does not have the workforce or available facilities with which companies can start or grow — at least to the extent that Worcester does.

Worcester Polytechnic Institute and the Worcester Business Development Corp. have partnered to build Gateway Park, an 11-acre mixed-use complex in the heart of that city’s downtown that will be devoted to research and incubating companies in the broad biosciences realm. This region can’t be expected to duplicate that effort — not soon, anyway — but it must do something to display a commitment to this sector and give businesses and entrepreneurs a reason to look in this direction.

For years, economic development leaders have been touting this area as a lower-cost alternative to Boston and the Route 128 beltway. While this is obviously true, the region must be able to do more than say it’s cheaper. Worcester has learned that lesson, and the Valley should take note.

The region has a number of assets to bring to the table in the quest for jobs in the biosciences. It has UMass Amherst and the research facilities there, and it has a number of top-shelf health care providers. It also has that quality of life it touts so heavily and those lower prices on housing, real estate, office space, and living in general.

It needs to put this package together, polish it, and then market it aggressively, because unlike the governor’s plans for casinos — a very democratic model where each area of the state benefits — the fruits of the biosciences race will go to those that have earned them.

As noted (repeatedly) by those who spoke with BusinessWest this issue about the prospects for biosciences development in this region, the huge circle that identifies the so-called life sciences super-cluster on maps of the Commonwealth covers Worcester, Cambridge, and everything in between. In Western Mass., there are but a few tiny specks to identify the handful of life sciences and biotechnology ventures here.

The region could someday be covered by that larger dot. It just has to get into the race, and remember that this is a marathon.-

Sections Supplements
BMW’s New West Springfield Facility Will Have Lots of Retail Horsepower
BMW of West Springfield

An architect’s rendering of the new facilities for BMW of West Springfield, which will open next spring.

There’s a sleek, high-performance (500 horses) M-5 model parked just outside George Menard’s office at BMW of West Springfield — just outside it.

In fact, one has to sort of maneuver around it to get to Menard, the dealership’s general manager, who acknowledged that what passes as a showroom at the facility on Riverdale Street is cramped, to say the least. There’s barely room for three cars, which must share space with desks for eight salespeople.

Manipulating cars into the spot by Menard’s door takes a little work. “It’s not as bad as it looks,” he explained. “They swing in pretty easily, though you have to pretty much make a three-point turn and move some chairs around to get it in. Obviously, the smaller the car, the easier it is. We couldn’t get a 7-Series in that spot.”

There will be no such problems at the new dealership being built further north on Riverdale Street for this BMW store, which is part of the Shrewsbury-based Wagner Motors Group and now marking its 12th year in West Springfield. That facility will cover 33,000 square feet, nearly five times the size the current location, a former gas station and later a floor-covering store that has been expanded a few times over the years.

There will be room for seven cars in the new facility’s showroom — “you can walk around them and even open the doors all the way,” said Menard — with a dedicated entrance for getting them in and, eventually, out. Meanwhile, there’s a row of offices for the sales staff and a much larger, obstruction-free office for Menard, who is counting down the days (around 180 of them) until the new dealership opens its doors.

As he talked about it with BusinessWest, he used the phrase ‘state-of-the-art’ early and quite often to describe everything from the service area to the waiting room for customers, which will be equipped with a flat-screen TV, coffee bar, and wireless Internet access.

Overall, this will be a facility worthy of the logo and three letters on the cars being sold and leased, said Menard. He told BusinessWest that a new dealership has been in the planning stages for several years — there have been a number of logistical hurdles to clear — but it will ultimately be well worth the wait for customers, employees, and management alike.

“We have some great customers, who have been very patient with us,” said Menard. “They own the ultimate driving machine, and they deserve a facility worthy of the name. This new dealership will be fitting of the product being sold.

“This is going to be a much better environment for the customer, and for our employees as well,” he continued. “Everything is going to be state-of-the-art.”

But the new facility is about more than additional space for cars and a heated service area. It’s also about business, and doing more of it, said Menard, noting that the Wagner group saw a marked increase in sales volume when it built a new dealership for its Worcester-area BMW store, and expects the same in West Springfield.

Indeed, at present, the dealership is selling 350 to 375 new cars and about 130 used cars per year, he said, adding that forecasts for the first year in the new facility are for between 420 and 450 new vehicles, and more than 250 used.

Driving Force

From the beginning, the goal (more like a mandate) with regard to the new dealership was that it remain on Riverdale Street, said Menard, noting that the thoroughfare is the region’s unofficial, and conveniently located, auto mall, one with many dealerships, including several luxury nameplates.

But finding another location on that street — one big enough to accommodate everything that BMW and the Wagner Group and its principals, Ronald Wagner and his son, Mark want — proved much easier said than done.

“Almost all of the real estate on Riverdale Street was locked up … there were hardly any vacant spaces,” said Menard, recalling the situation about four years ago, when talks about building a new facility heated up again.

But over the past few years, the Wagners have been able to construct a nearly five-acre site by taking a vacant retail site it owned — the former home to an Indian Motocycle dealership (that company has since ceased operations) — and combining it with the site of the former Corral Motel that was acquired and subsequently razed.

The property is sloped, and will have room to park new and used motels at street level, with the dealership and customer parking on the upper level, he continued. Construction and site work, which includes the building of a bridge across a small brook that runs through the property, began in the spring, and is expected to be completed by next March.

When completed, the facility will be the largest single-point luxury car dealership in the Pioneer Valley, said Menard, and one of the jewels in the Wagner Group’s stable, which includes six luxury dealerships (Audi, Mercedes, Land Rover, and Jaguar are the other nameplates) as well as a motorsports dealership and a venture called Body Shop World, all in Massachusetts.

As he talked about the new dealership facilities, Menard couldn’t conceal his enthusiasm about what they mean for his staff and especially his customers.

He said the West Springfield store serves a wide geographic area — essentially everything west of Worcester and from Springfield into southern Vermont — and to handle that client base with the current facilities, as small and dated as they are, has been quite challenging.

With 16 service bays (nine more than at present), including ones dedicated for state inspections and front-end alignments, the new dealership will be able to schedule work in a more timely manner, and get customers in and out more quickly.

“This facility is going to reduce waiting time for service, which has been a concern for us,” Menard explained, adding that modern dealerships, in addition to being much larger than those built years ago, are also being designed to maximize work flow and customer convenience.

The investment in the new dealership goes well beyond bricks and mortar, glass and blacktop, said Menard, noting that when it opens, the new facility will have 45 employees, 10 more than at present, with additions in several departments, including sales. And there will be extensive training of all staff members, he said, adding that recruiting efforts are already ongoing.

But Menard, and obviously the Wagners, believe the sizeable investment will ultimately pay off in higher sales volume and greater customer retention. That confidence results from experience, specifically what the Wagner Group witnessed when it built a new, more-than-40,000-square-foot facility in Shrewsbury for its Worcester-area store.

There, sales rose dramatically in the year after the new building opened, said Menard, who told BusinessWest that there is a direct correlation between the quality of facilities and sales volume.

“Our experience with our Shrewsbury location was that sales more than doubled, for both new cars and used cars,” he said, noting that while the cars themselves do most of the work when it comes to sales volume, having modern, clean facilities certainly helps. “People who have the wherewithal to drive cars like these want to see a facility that’s clean and accommodating — and has some perks.

“Being able to log on to the Internet while waiting for your car to be serviced … that means a lot to some clients,” he continued. “We’re trying to make this a destination facility, rather than a place people don’t want to be.”

Staging a Coupe

Beyond convenience for customers, a new dealership facility is needed simply to properly showcase all of the BMW models, said Menard, noting that new ones are coming out regularly, and several additions are expected in the next few years.

Looking to expand its customer base, the car maker will soon be introducing a ‘1’ series, with models featuring price tags under $30,000, he said. Meanwhile, there will be some diesel models coming out shortly, as well as more all-wheel-drive entries and, eventually, one that will run on both gasoline and hydrogen.

“We generally like to display one of every model,” said Menard. “And at the new facility we might just have a chance to do that.”

And without having to make any three-point turns inside the dealership.

George O’Brien can be reached at[email protected]

Departments

Museum Marks 5th Anniversary

Sept. 22-Jan. 27 & Nov. 15-March 9: The Eric Carle Museum of Picture Book Art in Amherst recently launched a full slate of fall programs in celebration of its fifth anniversary, including two special exhibitions. “Spiderwick: From Page to Screen,” runs through Jan. 27. The show explores the art of Tony DiTerlizzi and Holly Black’s The Spiderwick Chronicles, and follows the story’s translation to the big screen (coming Feb. 15, 2008). The second exhibition, “Children Should Be Seen: The Image of the Child in American Picture Book Art,” opens Nov. 15 and runs through March 9. The show features the work of 84 artists in a comprehensive survey of the best American picture book art of the last decade.

Furniture Art & Craft 2007

Through Oct. 28: Danish Inspirations in West Hatfield will host Furniture Art & Craft 2007, a regional furniture makers’ exhibit. The theme of the second annual show is “Extending the Boundaries of Quality.” For more information, contact Peter Knapp at Danish Inspirations, (413) 247-5681, Bill Sheckels at (413) 773-8244, or visit www.danishinspirations.biz/FAAC2007.html.

University Without Walls Info Sessions

Oct. 2, 13, 18, 24, 27, 30: The University Without Walls (UWW) at UMass Amherst will conduct small group information sessions with a UWW representative who will review all the key features of the program and answer prospective students’ questions. UWW is an adult bachelor’s degree completion program that offers extensive business-related course offerings. In addition, students design their own degrees and earn credit for the learning and experience they have done “outside the walls” of UMass Amherst. Sessions are slated Oct. 2, 5:30 p.m.; Oct. 13, 10 a.m.; Oct. 18, 5:30 p.m.; Oct. 24, 5:30 p.m.; Oct. 27, 10 a.m., and Oct. 30, 5:30 p.m. Sessions are approximately 90 minutes each and are held at the UWW office at 100 Venture Way, Suite 200, Hadley. Anyone interested in attending a session can sign up online at http://www.umass.edu/uww.info_sessions/small_group.html, or call (413) 545-1378.

SCORE Workshop

Oct. 5: A workshop, Tips on Commercializing Your Innovation, sponsored by the Western Massachusetts chapter of SCORE, will be conducted from 9 a.m. to noon at the Scibelli Enterprise Center, One Federal St., Springfield. The workshop is specifically directed to the business innovator/inventor. Dave Wentworth, a SCORE counselor and businessman, will be the facilitator. The cost is $25 and pre-registration is required. For more information, call (413) 785-0314 to leave your name and phone number.

Fall Shopping Fair

Oct. 11: A ‘Fall Shopping Fair’ will be staged at Ludlow Country Club to benefit the Rays of Hope Foundation. The event, which kicks off at 5 p.m., will feature a number of local vendors displaying apparel, floral items, jewelry, culinary products, skin care items, and more. There is no entrance fee, but donations to benefit Rays of Hope will be accepted. For more information, call (413) 583-3434, ext. 2.

Menopause Lecture

Oct. 16: “Bio-Identical Hormones: What’s It All About?” will be presented at 6:30 p.m. at the Quantum Life Management Center, 30 Westwood Ave., East Longmeadow. Bio-identical hormones are an alternative to traditional hormone replacement therapy for the symptoms of menopause. Jenifer Fleming of The Counseling & Gynecology Group in East Longmeadow is the presenter. There is no charge for the informational session.

Education & Trade Fair Show

Oct. 17: The Realtor® Association of Pioneer Valley, Inc. will sponsor its 14th annual Education and Trade Fair Show from 7:30 a.m. to 5 p.m. at the Springfield Sheraton. The event combines educational opportunities and a trade show for realtors and affiliates. Highlights will include keynote speaker Darryl Davis, a real estate trainer and motivational speaker; a continental breakfast and lunch for attendees, and a wine and cheese party at the culmination of the day’s festivities.

CHD Conference

Oct. 23: The Center for Human Development will present its third annual conference titled “Through Her Eyes, the Experience of Girls and the Juvenile Justice System,” from 8 a.m. to 4:30 p.m. at the Clarion Hotel in West Springfield. The theme is “Relationships for Success: Critical Pathways for Supporting Young Women.” The conference will feature 12 workshops, with special emphasis on relationships, empowerment, and mentoring. The closing panel discussion will provide perspectives of women who have been in the criminal justice system and opportunities to relate their experiences to concepts presented throughout the workshops and addresses. Through their stories of challenges and successes, the women will give conference attendees an opportunity to experience the system through their eyes. Keynote speakers include Dr. Stephanie Covington, Ph.D., L.C.S.W., and Andrea Johnston, J.D. Dr. Covington founded the Center for Gender and Justice and the Institute for Relational Development. Johnston co-founded with Gloria Steinem the Girls Speak Out Foundation, and recently launched “The Caged Bird Sings Project” that empowers girls isolated in extreme circumstances in the United States and Africa. For reservations and more information, contact Ruth Dudley-Carr at (413) 737-2679, or register online at www.throughhereyes.org.

Chefs for Healthy Babies

Nov. 5: Signature chefs from across Western Mass. will present a culinary extravaganza during the annual March of Dimes “Chefs for Healthy Babies” fundraiser that begins at 5:30 p.m. at The Log Cabin in Holyoke. Highlights of the evening affair also include a wine tasting and silent and live auctions. For additional information and online registration, visit www.marchofdimes.com/ma or call the Chapter office at (508) 329-2800.

Six Flags CEO To Address A.I.M.

Nov. 9: Marc Shapiro, president and CEO of Six Flags, Inc., will outline his managing style for overseeing the world’s largest regional theme park company during the Associated Industries of Massachusetts Executive Forum meeting at the Westin Hotel, 70 Third Ave., Waltham. Registration begins at 7:45 a.m., followed by the program from 8 to 9:15 a.m. For registration information, call Julie Fazio at (617) 262-1180 or Chris Geehern at (617) 834-4414, or visit www.aimnet.org.

‘Selling Products Globally’

Nov. 15: Holland & Bonzagni, P.C., registered patent attorneys based in Longmeadow, will present an informative workshop from noon to 4:30 p.m. on how to sell products in today’s global market. The event is planned at the Crowne Plaza Hotel, 100 Berlin Road, Cromwell, Conn. Speakers include Carl R. Jacobsen and Sharon Bongiovanni, both of the Middletown U.S. Export Assistance Center; Stephen Sarro of A.N. Deringer, Inc.; Joseph H. Bartozzi, Esq., of O. F. Mossberg & Sons, Inc., and Donald S. Holland, Esq., of Holland & Bonzagni, P.C. The cost is $50, which includes a buffet luncheon. For more information, call (413) 567-2076 or register online at www.hblaw.org.

Bright Nights Ball

Nov. 17: East Longmeadow-based Hasbro Games will be the sponsor of the 2007 City of Bright Nights Ball, which will take on a Monopoly® theme. The event, the major fundraiser for the Spririt of Springfield, which puts on the annual holiday display in Forest Park known as Bright Nights, will take place in the ballroom of the Sheraton Springfield at Monarch Place. The black-tie event features a gourmet dinner, dancing and the opportunity to win and purchase some fabulous items. Guests will be able to purchase Monopoly deeds, everything from Baltic Avenue to Boardwalk, and redeem them for prizes. Bidding on five showcase items will begin on-line in early November and be completed the evening of the gala. Other premium items will be sold in an on-line auction. Auction items will be announced at a later date. In addition to Hasbro Games, the City of Bright Nights Ball is being supported by Bay State Health, Health New England, MassMutual Financial Group, and Sheraton Springfield. Tickets to the 12th annual City of Bright Nights Ball are $500 per couple. Tables of 10 are available for $2,500. For more information, contact the Spirit of Springfield at (413) 733-3800.

Money Smart Program

Oct. 30-Nov. 27: The Holyoke Credit Union will once again offer its free award-winning financial education program titled Money Smart this fall which covers a multitude of personal banking and finance subjects. The course will be conducted on Tuesdays from 6 to 8 p.m. for five consecutive weeks at the Holyoke Credit Union’s main branch at 490 Westfield Road, Holyoke. The program is free to the public, however, pre-registration is required. Registration may be made at any branch location or by calling (413) 532-7007.

Departments

The following business incorporations were recently recorded in Franklin, Hampden and Hampshire counties and are the latest available. They are listed by community.

AGAWAM

Ganpati Inc., 36 Yarmouth Dr., Agawam 01001. Dinesh P. Patel, same. Convenience store.

AMHERST

Samadisy Inc., 345 Lincoln Ave., #921, Amherst 01002. Amr Elssamadisy, same. To own, develop and market software ideas and companies.

BELCHERTOWN

Mass Information Technology Solutions Inc., 32A Everett Ave., Belchertown 01007. Shahid Habib, same. Information technology solutions.

CHICOPEE

Couture Realty Inc., 67 Ross Ave., Chicopee 01020. Raymond G. Couture, same. Real estate acquisition.

EASTHAMPTON

We Love Bicycles Inc., 4 Applewood Circle, Easthampton 01027. Daniel Richard Coady, same. Retail sales of bicycle related items.

Worldwide Covering Inc., 150 Pleasant St., Easthampton 01027. Glenn T. Labay, same. (Foreign corp; NV) Protection covers for aircraft engines.

EAST LONGMEADOW

Grimaldi Painting Inc., 102 Lee St., East Longmeadow 01028. John A. Grimaldi, same. Painting and paint contractor.

Radcliffe is the Reason and Arthur Too! Fight Autism Inc., 63 Heathertone Dr., East Longmeadow 01028. Radcliffe F. Kenison, same. (Nonprofit) To help raise public awareness of how Autism effects the individual, families, and communities, etc.

HOLYOKE

Baskets and Broken Bread Inc., 372 Maple St., 4R, Holyoke 01040. Kathleen Wilkinson, same. (Nonprofit) For the enrichment and empowerment of inner city residents to enable them to have a more meaningful life, etc.

LONGMEADOW

Massachusetts Citizens for Africa Inc., 92 Riverview Ave., Longmeadow 01106. Gabriel I. Mokwuah, same. (Nonprofit) To establish a humanitarian society to promote charitale works aimed at enhancing the well-being of the society in Africa, etc.

NORTHAMPTON

Hampshire County Bar Association Foundation Inc., 15 Gothic St., Northampton 01060. Alfred P. Chamberland, 5 Arthur St., Easthampton 01027. (Nonprofit) To research any branch of the law, making results freely available to the public, improve the administration of justice, etc.

 

SOUTH DEERFIELD

Jewish Historical Society of Western Massachusetts Inc., Old Firehouse, Sugarloaf St., South Deerfield 01373. Kenneth N. Schoen, same. (Nonprofit) To provide a resource facility for research on Jewish llfe and activities in Western Massachusetts.

SOUTH HADLEY

Ahsan International Inc., 18 Main St., Suite 2B, South Hadley 01075. Ahsan Latif, same. Trading merchandise.

SOUTHWICK

VMDJ Inc., 8 Buckingham Dr., Southwick 01077. Paul D. Musselwhite, same. To operate a convenience store, etc.

SPRINGFIELD

Advanced Incident Management Corp., 45 Carlisle St., Springfield 01109. Garry A. Porter, same. Management services.

El Bohio Corp., 1655 Main St., Suite 201, Springfield 01103. Miguel Martinez, 13 Donbray Road, Springfield 01129. Real estate acquisition and development.

Joseph Freedman Export Mgmt. Co. Inc., 115 Stevens St., Springfield 01104. John Freedman, same. Sales representative.

St. James Cleaners Inc., 1003 Saint James Ave., Springfield 01104. Myung Sik Kim, same. Dry cleaner.

WESTHAMPTON

Robert H. Dunn, Jr. Construction Services Inc., 43 Burt Road, Westhampton 01027. Lynn M. Dunn, same. Construction services.

WILBRAHAM

SK3 Realty Inc., 840 Ridge Road, Wilbraham 01095. Stanley Kowalski, III, same. To hold real estate.

WEST SPRINGFIELD

Grand Central Vac Inc., 745 Memorial Dr., West Springfield 01089. Daniel J. Desnoyers, 16 Ryan Dr., West Springfield 01089. Central vacuum systems.