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Wingate at Hampden Earns Deficiency-free Rating from State

HAMPDEN — Wingate at Hampden, a skilled-nursing and rehabilitation center, announced it has been awarded a deficiency-free survey from the Mass. Department of Public Health (DPH). The leading measure of nursing-home excellence, a deficiency-free survey is difficult to attain because of the rigor involved. On average, fewer than 25% of facilities in the Bay State receive this designation in a given year.

“The continual pursuit of excellence in each and every department within our facilities is a central part of Wingate Healthcare,” said Scott Schuster, founder and president. “We are thrilled to see their hard work and high level of patient care being recognized at the state level.”

The DPH inspects all nursing facilities annually on an unannounced basis. Over the course of several days, inspectors thoroughly analyze and rate each facility on core criteria including residents’ quality of care, quality of life, staffing, cleanliness, safety, food preparation, medication administration, and more, for a total of nearly 200 issues. A detailed review of records is also conducted, as are interviews with residents and families.

Wingate at Hampden is one of six Wingate Healthcare facilities in Western Mass. With a specialty in providing 24/7 personalized care for Alzheimer’s and dementia patients, the community consists of carefully planned living spaces, common areas, and a multi-sensory environment that has been proven to reduce problems associated with Alzheimer’s and dementia. In addition, many staff members have received advanced Alzheimer’s-care training to better meet the needs of residents and their families.

The facility features a number of unique amenities, including a music-therapy program, outdoor gardens, a spa and salon, a deluxe open kitchen, a fitness center, a theatre, a library, activity rooms, underground parking, and more.

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