Teamwork Leads to Optimism in Chicopee
By Mark Morris
After a year when everyone got used to pivoting — and got sick of that word — Chicopee Mayor John Vieau is happy to be pivoting in a different direction.
Specifically, he made some adjustments to a standing meeting with his staff — but this time for a more positive reason. Since the earliest days of the pandemic, Vieau met three times a week with a COVID-19 task force made up of city department heads. He’s still meeting with the group, but their focus has now shifted from COVID to reopening Chicopee. Among the agenda items are reinstalling basketball hoops and opening essential city buildings.
“For the last year, anyone needing services at City Hall, the library, or the Council on Aging had to make an appointment, so we’re excited about welcoming the public again,” he said.
Vieau pointed with pride to municipal employees for all their efforts during the pandemic, noting that the city made it through the last 14 months without having to furlough or lay off even one employee. “The response from everyone in Chicopee has been exceptional. Because we’ve all pulled together, there is a very bright light at the end of the tunnel.”
Moving forward, proper training and advancement of city employees is a priority for the mayor. Noting that both the fire and police chiefs worked their way into the top jobs in their respective departments, Vieau wants the same opportunities for those who follow. “I want to make sure there is always a success ladder available for employees and the right training is available for them.”
Like every community, local businesses in Chicopee were hit hard by the pandemic. That’s why the city contracted with the Greater Chicopee Chamber of Commerce to offer free grant application assistance to any Chicopee business.
“The response from everyone in Chicopee has been exceptional. Because we’ve all pulled together, there is a very bright light at the end of the tunnel.”
Julie Copoulos, executive director of the chamber, noted that, because her organization has such a large network, it’s able to get information out quickly and to find out what a small business might need.
“Many business owners just needed someone who could say, ‘hey, I think this grant application fits you and would be a good one to apply for,’” Copoulos said. “These programs can save a person’s business, but the application can be complex, so it really helps to have a person who has been through the process, to sit with you and get it done.”
Two Chicopee chamber members did not see a slowdown during the pandemic, but instead ramped up their efforts. Universal Plastics shifted its production to make COVID testing machines and face shields, while Callaway Golf manufactured the company’s top-end Chrome Soft golf ball in a year when the golf business jumped 8%.
“Universal Plastics is an excellent example of what great companies do,” Vieau said. “During a time of uncertainty, they modified their production to meet current demands.”
Copoulos credits Chicopee businesses for being resilient and adaptable during a challenging year. “It was amazing to see these folks turn on a dime and change their business model,” she said. “Now they are in the process of changing it back.”
A new Chicopee Center project conducted in partnership with MassDevelopment is designed to bring more business to downtown and support the businesses already there, the mayor noted. “I’m excited about the future of downtown. It will be a thriving area with a small-town feel, and it will be one of the coolest downtowns you’ll see.”
Chicopee officials recently selected a developer for the last parcel of the former Facemate property. Plans for the site include a 54,000-square-foot, multi-sport facility; a 102-unit residential building; and renovation of the Baskin building into a 10,000-square-foot restaurant and brewery, where Loophole Brewing is expected to locate.
The Food Bank of Western Massachusetts recently purchased 16.5 acres in the Chicopee River Industrial Park and plans to move all its operations from its longtime location in Hadley. The Food Bank is making the move to expand its warehouse space and locate closer to major highways. “We’re going to be right at the center of the effort to solve food insecurity,” Vieau said.
In addition to businesses reopening, new ones are locating in Chicopee. On the day BusinessWest spoke with the mayor, he had just attended a ribbon cutting for La Diaspora, a new art consignment store. Vieau also noted that the pandemic did not slow down construction of a new Florence Bank branch that recently opened on Memorial Drive.
Like communities everywhere, home sales in Chicopee are booming. Copoulos said Chicopee has an advantage over neighboring communities by offering some of the lowest residential real-estate prices in the Pioneer Valley.
“Chicopee has huge opportunity right now because young families are getting priced out of towns like Easthampton and Northampton,” she said. “Chicopee is accessible for first-time homebuyers, and I look forward to young families locating here.”
Back to School
Vieau also looks forward to Chicopee students returning to their schools.
“Nearly all our classrooms are air-conditioned,” he noted, “and we’ve enhanced the air quality in all the school buildings as well.”
Both Vieau and Copoulos spoke of a general feeling of optimism now that COVID-19 is more under control and the economy is opening back up statewide. Both were excited to talk about the Center Fresh Farmers Market starting in June. Hosted by the chamber, Center Fresh represents a chance for people to get together again.
“I’m excited that we will be able to see people on the street again, face to face,” Copoulos said.
Added Vieau, “efforts like this help reignite downtown. We’ve been on pause far too long.”
While he admits the pandemic was a true test for Chicopee, the mayor pointed out that the city is finishing strong. In addition to hosting a regional vaccination site at the Castle of Knights, the city has partnered with Holyoke Health Center and its mobile vaccine clinic. Overall, he believes Chicopee’s success in weathering the coronavirus is due to efforts by people all over the city.
“It has been a team effort with different people stepping up to help,” Vieau said, citing examples like library staff who made comfort calls to check in on people and help them sign up for vaccines, and the Council on Aging providing up to 300 to-go lunches five days a week. “People all over Chicopee were willing to redefine their roles and their jobs because they wanted to do the right thing.”