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SPRINGFIELD — The Professional Women’s Chamber (PWC) has announced that Arlene Rodriguez, vice president of academic affairs for Springfield Technical Community College has been named the PWC 2016 Woman of the Year.

The Woman of the Year is presented to a woman in the Western Mass. area who exemplifies outstanding leadership, professional accomplishment, and service to the community.

This award has been given annually since 1954 and is publically recognized as one of the most prestigious honors given to any citizen for distinguished service and selfless giving.

“We’re thrilled with this year’s honoree — a truly inspiring and accomplished woman like Dr. Rodriguez,” said PWC Board President Janet Casey. “She is a trailblazer amongst women and a staunch advocate for education, empowerment and advancement and her passion to help young people succeed is unparalleled.”

A celebration in her honor will be held on May 24, at 5:30 p.m. at the Carriage House, Storrowton Tavern, 1305 Memorial Ave., West Springfield.  Reservations are $55 and may be made online at www.springfieldregionalchamber.com or by contacting Kara Cavanaugh at [email protected]. At STCC, Rodriguez oversees all faculty in the academic schools at the college, and formerly was the school’s dean of the School of Arts, Humanities and Social Sciences. She has also served as the Honors College coordinator and professor at the college, and is the first Latina vice president of academic affairs at the College.

Rodríguez grew up in New York City, spending each of her summers in Aibonito, Puerto Rico, a rural mountain town where her parents’ roots grow deep. Life in New York taught her an appreciation for an expansive, fast-paced city life with all peoples, cultures, and languages, while Aibonito showed her the importance of family, neighbors, and their stories.

Born in The Bronx to parents who never finished high school, Rodriguez, the youngest of four, learned to read by reading articles aloud from the newspaper to her mother as she cooked breakfast every morning. At a young age she developed a love for the written word devouring everything from newspapers to magazines and classic literature.

Rodríguez speaks English and Spanish, and longs to add Italian to that list. Her love of literature led her to earn three degrees in English, including her undergraduate one from Fordham University, a master’s from Lehigh University, and her doctorate from the University of Massachusetts in Amherst.

Rodríguez has been a journalist and a short-fiction writer. For more than 10 years, she taught English at Springfield Technical Community College. She has served as the college’s dean of the School of Arts, Humanities, and Social Sciences from 2005-2015, when she was then promoted to vice president of academic affairs, the first Latina to serve in that position.

She was recently honored with the Springfield Women’s Commission Unsung Heroine Award, was named a 2007 BusinessWest 40 Under 40, and was honored with the STCC Anthony Scibelli Endowed Chair in 2005.

She is a member of the YWCA Board of Directors, and serves on Springfield’s Rosa Parks Organizing Committee, Springfield Ward 7 Democratic City Committee, Springfield Armory Council and the WGBY Board of Tribunes and Latino Advisory Board.

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SPRINGFIELD — As part of its 10th annual 40 Under Forty program, BusinessWest is taking nominations for its second annual Continued Excellence Award, the winner of which will be unveiled at the 40 Under Forty gala on June 16. The nomination deadline has been extended to May 2 at 5 p.m. Last year, BusinessWest inaugurated the award to recognize past 40 Under Forty honorees who had significantly built on their achievements since they were honored. The five finalists for that award last year were Kamari Collins, Jeff Fialky, Cinda Jones, Kristin Leutz, and the eventual winner, Delcie Bean IV. “So many 40 Under Forty honorees have refused to rest on their laurels,” said Kate Campiti, associate publisher of BusinessWest. “We wanted to honor those who continue to build upon their strong records of service in business, within the community, and as regional leaders. Last year’s five finalists have certainly done that, and we expect this year’s nominees to be equally inspiring.” Candidates must hail from 40 Under Forty classes prior to the year of the award, in this case, classes 2007-15. The nomination form is available HERE. For your convenience, a list of the past nine 40 Under Forty classes may be found at HERE.

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SPRINGFIELD — Timothy Shriver, chairman of the Special Olympics, and Mark Keroack, president and chief executive officer for Baystate Health, Baystate Medical Center, and chair of the board directors for Health New England, will deliver the commencement addresses and receive honorary degrees at the Springfield College 2016 commencement ceremonies.
Shriver will address students at the undergraduate ceremony on May 15, at 9:30 a.m., at the MassMutual Center in Springfield. Keroack will speak at the graduate commencement ceremony on May 14, at 9:30 a.m., on the College’s Naismith Green.

Shriver has served as an advocate at the national and international levels to accumulate support for issues of concern to the Special Olympics Community. He has done the same thing in the film world, co-producing Disney Studios’ The Loretta Claiborne Story, and serving as executive producer of the films The Ringer and Front of the Class. In this pursuit, Shriver also wrote a book detailing his experiences working with individuals with intellectual disabilities, and how they have inspired him, titled Fully Alive: Discovering What Matters Most.

Prior to becoming part of the Special Olympics team, Shriver co-founded, and still serves as chair for, the Collaborative for Academic, Social, and Emotional Learning, a leading research organization dedicated to the field of social and emotional learning.

Shriver has earned numerous awards for his labor, including the Medal of the City of Athens, Greece; the U.S. Surgeon General’s Medallion; the Quincy Jones Humanitarian Award; and the Children’s Hospital Health System’s Friend of Children Award. He also was recognized, in 2011, by The Huffington Post as one of the top 100 Game Changers.
Shriver received an undergraduate degree from Yale University, a master’s degree from Catholic University, and a doctorate from the University of Connecticut.

As part of the undergraduate ceremony, long-time Springfield College Trustee Douglass L. Coupe will receive an honorary degree from the College.
The graduate ceremony speaker, Keroack, has seen many facets of the medical and health care industry during his career. In his current position, he provides strategic, financial, and operation oversight for the clinical delivery system for Baystate Medical Center, the tertiary care academic medical center for western Massachusetts, four community hospitals in the area, the 942 providers in 90 practices across the region that make up Baystate Medical Practices, Baystate’s research and educational programs, VNA and hospice, and other ventures.

Prior to his current role, Keroack served as the president and CEO of Baystate Medical Center, the system chief operating officer, and then as the chief physician executive and president for Baystate Medical practices.

Keroack earned a bachelor’s degree from Amherst College, medical degree from Harvard Medical School, and a master’s degree from Boston University. He was a resident in internal medicine and infectious diseases at Brigham and Women’s Hospital.

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NORTH AMHERST — W.D. Cowls Inc. announced the start of Phase Three of its Mill District development, with a preliminarily agreement with Beacon Communities, the award-winning, locally established, multi-family-housing development, management, and investment company based in Boston.

Mollye Lockwood, W.D. Cowls’ Vice President for Real Estate and Community Development, initiated a relationship with Beacon Communities for what she expects will be the next phase of The Mill District.

Beacon is envisioning a development that will feature mixed-income, rental housing and first floor commercial/retail space for lease, all to be located on the south side of Cowls Road, across the street from the Trolley Barn; between Atkins – Your Local Market and Cowls Building Supply. The project is still in its initial stages of site due diligence, community engagement, and concept brainstorming.

With the redevelopment of The Mill District, Cowls seeks to “bring back community” in our less personally connected Internet age. “So many people today don’t belong to sporting clubs, fraternal organizations, or churches like they used to. Shopping malls and huge grocery emporiums on highways have taken away community interactions that were once naturally organic,” said Lockwood. “The Mill District seeks to bring back community by creating a sense of place through a mixed-use destination, where people live; dine; recreate; buy things better bought at a store rather than on the Internet; and enjoy services such as salons and health clubs.”

For several years Cowls has been looking for the opportunity to create a mixed-income rental community in The Mill District and has heard from its neighbors and the Amherst community that this much-needed housing would be welcomed. “I’ve worked with the impressive principals of Beacon Communities in the past,” said Lockwood, “and the Town of Amherst has admired this Massachusetts company for stepping forward to protect the town’s affordable housing inventory by purchasing and soundly managing Rolling Green Apartments.”
“We have heard and responded to the wishes of our neighbors,” said Lockwood, “Our goal is to create a high- quality community that serves a diverse income range and offers housing options that will appeal to young professionals, young families, and those who are down-sizing their homes.”

While Beacon will own and professionally manage all apartments, as its does with all of its properties, the first floor commercial/retail space will be controlled by Cowls in order to provide and ensure diverse community gathering space with a balanced mix of restaurants, shops, and services.

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FLORENCEFlorence Bank, a mutually owned savings bank serving the Pioneer Valley through nine branch locations, has promoted Kurt Shouse of to the position of information security officer/cyber security administrator.

Shouse joined Florence Bank in 2014 as a cyber security administrator. He earned a bachelor’s degree from UMass Amherst, as well as a master’s in Cybersecurity, with a concentration in computer forensics and cyber operations. He also has earned a Global Essentials Security Certification.

Florence Bank President and CEO John F. Heaps, Jr., said, “we’re pleased to promote Kurt to this expanded role with our bank. We take a very pro-active stance where security and information security is concerned and Kurt is someone whose expertise will continue to be of great value to our bank and our customers.”

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HADLEY — The Pioneer Valley Chinese Immersion Charter School (PVCICS) is asking the state Board of Elementary and Secondary Education to reconsider Commissioner Mitchell Chester’s decision to deny the expansion of its authorized enrollment to 968 students.

“Currently we are serving 430 students in grades K through 11, and we will be expanding into the 12th grade next year,” said PVCICS Executive Director Richard Alcorn. “We need authorization now to provide planning time to find and develop a facility suitable for a robust and economically sustainable high-school experience for our students.”

PVCICS is offering all its students the two-year International Baccalaureate (IB) Diploma Programme in 11th and 12th grades. PVCICS wants to build a high school similar in scale to other academically and economically successful Eastern Mass. IB charter high schools with a variety of course offerings and extracurricular options.

Opened in 2007, PVCICS is the state’s first and only Chinese-language-immersion public charter school. It serves a racially, ethnically, and socioeconomically diverse student body. Nationally, language immersion programs are gaining in popularity and demonstrating educational success.

Alcorn recently testified before the state Joint Committee on Education telling lawmakers that Massachusetts — and the New England region — are behind the national curve in adopting language-immersion programs. “State law should reflect the fact there is no single school model that is the best for all students, and it should support innovation and choice with a variety of quality alternatives.”

Alcorn submitted specific requests for changes to the charter-school law to Senate President Stanley Rosenberg for consideration by the Senate charter school working group, including authorizing charter schools to create special-education and two-way language-immersion schools. He also plans to reach out to Gov. Charlie Baker to solicit support.

Last fall, PVCICS was named the top-performing high school among public schools by the Boston Business Journal. In December, the school received the 2015 Confucius Classrooms of the Year Award, which is presented to 10 schools across the world for excellence in teaching and learning, curriculum, cultural richness, community engagement, and extracurricular activities. Only three schools in the U.S. received the award.

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HOLYOKE — With planning for Celebrate Holyoke well underway, the committee announced its new executive director, Jenna Weingarten, who will lead the efforts to coordinate this August’s three-day festival. In addition, the committee welcomes applications from local food, alcohol, and other vendors, including artisans and community organizations.

A 2011 Hampshire College graduate, Weingarten has been involved in the Pioneer Valley art scene on many different levels. She has operated several galleries in Western Mass., hosting a wide variety of artistic exhibitions. She serves as project manager for the ARTery project based out of the Holyoke Creative Art Center that provides development resources for Western Mass. creatives. She also teaches the business of art at the recently opened Lighthouse Center for Teens in downtown Holyoke and serves on the city’s Local Cultural Council. She was heavily involved in Celebrate Holyoke this past year, running the Holyoke Arts Bazaar that took place along the Canal Walk.

Celebrate Holyoke is a three-day festival that made its return last August after a 10-year hiatus, drawing an estimated 12,000 to 15,000 people downtown over the course of the weekend. This year’s festival is scheduled for August 26-28 and will include live musical performances, food and beverages from local restaurants, and goods from local artists and makers. Back by popular demand is Slide the City, which will take place on Saturday, Aug. 27.

The planning committee is seeking alcohol distributors, food trucks, restaurateurs, artisans, nonprofits, and community organizations interested in joining this downtown Holyoke event. Applications are available in person at the mayor’s office or online at www.celebrateholyokemass.com/#!vendors/c1lxs. In addition, volunteers are needed both before and during Celebrate Holyoke to help promote, plan, and run the three-day event. For more information, visit www.celebrateholyokemass.com.

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CHICOPEE — The Elms College dance team will hold a dance concert in celebration of life and love on Sunday, April 17 at 7:30 p.m. in Veritas Auditorium. Proceeds from the concert will benefit the We Love Riley Fan Club, an organization that promotes childhood cancer awareness and research, and provides assistance to children and families living with this disease.

This is the fourth year the dance team has organized this event in partnership with the organization — named for 8-year-old Riley Román of South Hadley, who died of pediatric brain cancer in 2012 — which also raises money to donate Starlight Fun Center Mobile Entertainment Units to hospital departments serving children with brain cancer and brain tumors.

The concert will feature a variety of dance styles, from hip-hop to contemporary. “We will have dancers of all different ages and experiences, from beginners to professionals, from all over Massachusetts,” said Justine Butler, the dance team’s co-captain with Kendal Cassada. Many of the dancers will come from Elms, but some will come from other area colleges, such as Bay Path University, or local dance studios.

The show will last approximately 90 minutes, with a 15-minute intermission during which raffle prizes will be announced, and refreshments and baked goods will be sold. Tickets cost $8 for adults and $5 for students. Attendees may reserve tickets online at bit.ly/1WnxAxG — this option guarantees the student price for all tickets reserved. Payments accepted by cash or check only; checks may be made payable to the Elms College Dance Team. Additional donations are also welcome.

“This event should bring the community together as advocates for change and awareness while enjoying and appreciating the arts,” Butler said.

The Elms College Dance Team is a club sport with 15 members. The advisor is Maureen Holland, and coach Noel St. Jean-Chevalier runs practices and choreographs routines.

“Participating in these events allows us students to reach beyond our academic potential and see the change that we can make in our community,” Butler said. “College isn’t just about growing as a student with the hopes of graduating with a career — it is about growing in character and faith to ultimately reach our fullest potential, so that we can thrive in our ever-changing world. Dance, academics, and community events allow us to become well-rounded and passionate individuals. They enable students to become leaders and advocates for their passions and desires — to make a difference.”

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WEST SPRINGFIELD — The new Balise Kia in West Springfield, located on Riverdale Street next to Balise Mazda, opened on Thursday, April 14.

The completely renovated, 15,000-square-foot dealership replaces the Balise-owned Mighty Auto Parts warehouse, which has been relocated to a nearby facility. The new Kia building features a customer-friendly showroom and comfortable waiting area with free WiFi. The dealership also offers a covered service drive-up for customer convenience.

Bill Peffer, president and COO of Balise Motor Sales, said he’s excited to welcome a rapidly growing brand to the Balise family.

“The addition of Kia, one of the fastest-growing brands in the United States, aligns perfectly with the Balise philosophy of putting the customer first,” he said. “With numerous accolades in the areas of quality, safety, and sustainability, we’re thrilled to continue serving Kia customers throughout Western Massachusetts with a high-quality product.”

Construction and renovation of the facility was completed by Associated Builders of South Hadley. This is the first Kia dealership for the Balise group and will be the only Kia Motors America franchise in the Springfield Metro area.

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SPRINGFIELD — Spectrum Business Enterprise Solutions will host a free panel discussion on network security and IT trends for area businesses on Thursday, April 28 from 11 a.m. to 1 p.m. at the Basketball Hall of Fame in Springfield. A complimentary lunch and tour of the Basketball Hall of Fame following the event are included.

“Network security past and present, along with risks moving to the cloud, are increasing concerns for businesses of any size,” said Mark Holbrook, director of Spectrum Business Sales Engineering. “Participants who attend will learn more about IT trends and how taking the right network security measures can make a huge difference in the way they do business.”

The panel of experts includes Gunnar Peters, director of emerging network products, Spectrum Business; Mark Holbrook, director of sales engineering, Spectrum Business; James Baker, lead information security consultant, Peritus Security Partners; and Joe Connolly, strategic account director, Fortinet. Topics include the latest security and detection and IT trends, network security present and future, security risks moving to the cloud, and business continuity and network diversity.

Space is limited. Register before Tuesday, April 26 at go.enterprise.spectrum.com/experts.in.tech.html or call Robert DeMaria at (774) 239-7018.

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LONGMEADOW — van Schouwen Associates, LLC (vSA) announced the addition of Todd Lucht as art director and web developer for its business-to-business marketing team.

Lucht adds extensive graphic and interactive design and creative software engineering to vSA. As the head of creative for Sounds True, a Colorado-based multi-media publisher, Lucht most recently oversaw that firm’s art direction and brand management. Previously, he supervised the art department for mortgage broker Urban Lending Group and worked with Florida-based ad agency Provident Creative.

“Todd’s interactive development and design skills will enhance our programs for our many business-to-business clients,” said Michelle van Schouwen, vSA president. “His experience producing digital assets will appeal to our clients as B2B and launch marketing rapidly continue to expand.”

Lucht has a master’s degree in technology management from the University of Denver and a bachelor’s degree from International Fine Arts College. He has developed asset-management websites and applications, motion graphics, and online catalogs. In addition to his work in the creative and marketing industry, Lucht played professional hockey in Russia for four years.

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SPRINGFIELD — The Springfield Regional Chamber, in partnership with the Western Mass. Economic Development Council (EDC), will present a panel discussion, “Creating a Western Massachusetts Renaissance,” on Wednesday, May 11 from 7:15 to 9 a.m. at the MassMutual Center, 1277 Main St., Springfield, sponsored by People’s United Bank.

Panelists will discuss the Massachusetts economy and how communities across the Commonwealth can work together to create a broader and more robust economy. Panelists will also outline local economic-development initiatives at work in Western Mass. and how the region can capitalize on its existing assets and develop its growth engines, and the important role the healthcare sector plays in developing centers of excellence for future growth.

Panelists will include John Traynor, executive vice president and chief investment officer at People’s United Bank; Rick Sullivan, EDC president; and Dr. Mark Keroack, president and CEO of Baystate Health, and the discussion will be moderated by David Hobert, the bank’s regional president.

Reservations for the breakfast event are $35 and may be made online at www.springfieldregionalchamber.com or by e-mailing Sarah Mazzaferro at [email protected].

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BOSTON — The state’s total unemployment rate dropped to 4.4% in March from the February rate of 4.5%, the Executive Office of Labor and Workforce Development reported. Preliminary job estimates from the Bureau of Labor Statistics indicate Massachusetts continues to gain jobs, with 6,900 added in March.

The March gain follows upward revisions for February, with total job gains of 13,900. Preliminary February estimates indicated the state added 13,300 jobs over the month. Massachusetts has added 22,000 jobs year-to-date from March 2015 to March 2016.

In March, over-the-month job gains occurred in the construction; trade, transportation, and utilities; other services; information; education and health services; and government sectors.

“We are very pleased to see the unemployment rate continues to drop and the labor force is increasing,” Labor and Workforce Development Secretary Ronald Walker said. “We see continued job growth in many of the state’s strongest sectors, including health services and education, and professional, scientific, and business services.”

The March state unemployment rate remains lower than the national rate of 5.0% reported by the Bureau of Labor Statistics.

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BOSTON — Gov. Charlie Baker, House Speaker Robert DeLeo, and Senate President Stan Rosenberg issued statements this week in recognition of the 10-year anniversary of universal access to healthcare in Massachusetts.

“Ten years ago, Massachusetts led the country by creating a landmark healthcare coverage law, and today we are pleased that 96.4% of the state’s population is insured,” Baker said. “Through our state-based marketplace, individuals and families have the ability to choose their best coverage options, and while there is still more work to be done to increase accessibility and transparency for consumers, we have taken many steps in the right direction.”

Added DeLeo, “at the time, I think everyone in the Legislature knew that bill would be a big deal. But it’s amazing to look back at it 10 years later and think about how in hindsight our efforts became the model for the country’s universal healthcare law. In Massachusetts, we often say that we lead the way for the rest of the nation. This bill is proof of that notion.”

Rosenberg noted that “healthcare reform began in Massachusetts 10 years ago and has increased access to high-quality healthcare for our residents. The evolution of its passage serves as a reminder of how cooperation between political parties can produce meaningful public policy that makes a real difference in the lives of millions of people. It now serves as the model for our national healthcare law, which is bringing people, some for the first time in their lives, access to healthcare across the country. As we move forward, our focus now is to bring down costs and produce better outcomes for our residents.”

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PITTSFIELD — Joan Hunter has joined the Berkshire Museum board of trustees as its newest member. Hunter brings a wealth of experience as a dedicated volunteer in the cultural community in the Berkshires as well as her professional expertise in the field of education.

The trustees and staff of the museum are currently engaged in a long-range strategic master-planning process. The goals of the master plan are to create a sustainable, relevant institution that continues to provide high-quality experiences for its participants in the 21st century.

“Growing up in Pittsfield, Joan Hunter has long had a deep understanding of what the Berkshire Museum means to our community. With her experience and skills, we are confident she will make a strong contribution to our organization as we work to determine how best to fulfill the museum’s mission and serve the people of the Berkshires,” said Bill Hines, board president. “Through our master-planning process, Joan and her fellow trustees are participating in a once-in-a-generation opportunity to shape the course of our future.”

Hunter is a former special-education teacher in Pittsfield. While raising a family, she and her husband, James, owned and operated the House of Walsh in Williamstown. She has been a member of the board of directors at Jacob’s Pillow Dance in Becket since 2001 and served as chair from 2009 to 2014. She has volunteered extensively in the Williamstown community, including serving as co-chair for the capital campaign to build the Milne Public Library. Past board service includes Williamstown Elementary School, Pine Cobble School, Williamstown Public Library, Child Care of the Berkshires, Williamstown Chamber Concerts, Williamstown Film Festival, and Williamstown Theatre Festival.

Located in downtown Pittsfield, Berkshire Museum, a Smithsonian affiliate, is open from 10 a.m. to 5 p.m. Monday through Saturday, and noon to 5 p.m. on Sunday. Admission is $13 for adults, $6 for children, and free for museum members and children age 3 and under. For more information, visit www.berkshiremuseum.org or call (413) 443-7171.

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SPRINGFIELD — Swanson Meetings & Event Planning will present the Tres Chic Ladies Brunch on Saturday, April 30 from 11 a.m. to 2 p.m. at LaQuinta Inn and Suites in Springfield.

The brunch will feature mistress of ceremonies Alysia Cutting, media personality and performer. During the brunch, attendees will hear from several powerful business ladies, including Brenda’s Child, author and educator; Crystal Senter-Brown, author and performer; Natasha Clark, entrepreneur; and Lynnette Johnson, author and poet.

Tickets are $28 in advance and $35 at the door. To purchase tickets, make checks payable to Swanson Meetings & Event Planning, LLC and mail to 3 Peer St., Springfield, MA 01109, or fax (413) 342-4963 with credit-card information.

Vendors will be available with products and services to browse and purchase; vendor tables are $50. For ticket and vendor-table information, contact Diane Swanson at [email protected] or (413) 886-2325.

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SPRINGFIELD — Leadership Pioneer Valley (LPV) is now accepting applications for enrollment in its class of 2017. The regional leadership-development program begins in September.

LPV utilizes a 10-month, topically relevant, ever-changing curriculum designed to challenge and engage emerging leaders from all sectors of the community within the Pioneer Valley region. The curriculum consists of both classroom and hands-on, experiential learning through retreats, day-long seminars, field experiences, and team projects. To date, more than 180 individuals representing more than 82 companies, organizations, and municipalities have participated.

LPV is seeking applicants from nonprofits, businesses, and government who are eager to increase their leadership skills and take action to better the region. Applicants are considered in a competitive application process that prioritizes diversity by employment sector, geography, race, gender, and sexual orientation. Emerging leaders, mid-career professionals with leadership potential, and those looking to better the Pioneer Valley should consider applying.

In its five years running, the program has filled a critical need for a leadership program that builds a network of emerging leaders to address the challenges and opportunities of the region. Fifty-three percent of alumni have a new leadership role at work, 64% have joined a new board of directors, and 99% made new, meaningful connections.

The deadline for LPV class of 2017 applications is July 1. Applications and further information can be found at www.leadershippv.org.

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NORTHAMPTON — Navigating wage-and-hour law, particularly in the restaurant industry, is a complicated minefield, and it’s easy to make an inadvertent mistake. What’s more troubling is that violations of wage-and-hour laws in Massachusetts can be extremely costly.

Royal, P.C. will present a round-table-style seminar on Thursday, May 5 discussing some of the most important wage-and-hour laws, and offering timely and practical advice, methods, and strategies to help ensure that organizations are up to date and in compliance with these laws. Attorney Jennifer Butler will address topics such as tipped workers and minimum wage, overtime, earned sick time, and child labor.

The seminar runs from 8 to 9 a.m. at Royal, P.C., 270 Pleasant St., Northampton. The cost is $30 per person. Seating is limited, and advance registration is required. To register, mail a check — payable to Royal, P.C. — to 270 Pleasant St., Northampton, MA 01060, or e-mail Ann-Marie Marcil at [email protected] with questions about the event or to register.

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EAST LONGMEADOW — Parisi Management Group (PMG), a real-estate-focused asset-management firm founded in July 2014 by Ellen Parisi, has seen rapid growth over the last year, leading to a need for larger office space. PMG can now be found at its new location, 75 North Main St., Suite 100, East Longmeadow.

Over the past year, the boutique asset-management firm has seen an influx of new employees and clientele. A need for administrative support, project-management supervision, and data analytics, coupled with an increase in deal flow and production, have been the key factors fueling the growth.

Parisi Management Group offers asset-management and administrative/financial support for large development projects with concentrated interest in the Southeastern U.S. The company believes that the expansion in to the new office space and increase in team members and production will facilitate further growth in 2016.

“We are overjoyed to be in the new offices; it is a necessity from a technical standpoint but also a wonderful indication of PMG’s immense development over the past year,” Parisi said. “East Longmeadow has always been a top choice for our home office for a lot of different reasons, so we are thrilled with the new location and the team we have assembled. I am more than excited to see what lies ahead in 2016.”

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SPRINGFIELD — The Springfield Regional Chamber announced that Edward Nuñez, assistant vice president of Business Development at Freedom Credit Union, has been named its 2016 recipient of the Leadership Community Service Award.

The award is presented as part of the Springfield Regional Chamber Leadership 2016 program, a collaboration between the chamber and Western New England University to teach middle- and upper-level managers the crucial thinking and problem-solving skills needed to prepare participants to be effective leaders in service to the community and their workplaces.

Since 1990, the award has been presented annually to a citizen or organization that exemplifies the program’s values of leadership in the workplace and in the world and a commitment to community service.

A 2009 graduate of the program, Nuñez joined Freedom Credit Union in 2002 and has over 18 years of experience in the financial-services industry. At Freedom, he leads the credit union’s Youth Banking program and the Credit Union Partners program, which provides area employers with a comprehensive benefits package to offer employees.

In addition, Nuñez takes pride in his efforts to lead Freedom’s financial-literacy efforts. For several years, he has managed the Credit for Life financial-literacy fairs for high-school students in Western Mass., and this year, he has led the credit union’s efforts to offer financial-literacy presentations at Ludlow High School and Putnam Vocational Technical Academy.

Nuñez is very active in the community and serves or has served on numerous boards and committees, including the Young Professional Society of Greater Springfield, Roger L. Putnam Technical Fund, North End Housing Initiative, Franklin Hampshire Regional Employment Board, Springfield Puerto Rican Parade Committee, YMCA Diversity Committee, and Greater Springfield Convention & Visitors Bureau Howdy Award Committee, to name a few.

In 2012, Nuñez was named one of BusinessWest’s 40 Under Forty award winners and was one of the first recipients of the Warren Group’s Credit Union Hero awards recognizing credit-union leaders throughout Massachusetts.

The Leadership Community Service Award will be presented to Nuñez at the Leadership 2016 graduation ceremonies on Thursday, April 14 at the Springfield Sheraton, One Monarch place, Springfield. Reservations are $40 in advance and may be made online at www.springfieldregionalchamber.com.

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SPRINGFIELD — Miriam Siegel has been named director of Human Resources at Springfield College. Siegel brings more than 24 years of experience in human resources to the college, including her last nine years at the senior management level. Siegel will be responsible for providing strategic leadership and direction surrounding all human-resources initiatives and priorities for Springfield College. Her start date is May 2.

Previously, Siegel served as senior vice president for Human Resources at United Financial Bancorp Inc., and was responsible for all human-resources functions at United, with more than 400 employees and 39 branch locations. She led the transformation of human resources as an administrative role, to a strategic business partner working with management to drive and support a performance-based culture.

Siegel earned a bachelor’s degree in business and psychology from State University of New York at Albany. She is a member of the WorldatWork society of Certified Professionals, and has been a certified compensation professional since 2004 and a certified benefits professional since 2008. She also is a member of the personnel committee for the town of Wilbraham, a board member for the Behavioral Network, a member of the Society for Human Resource Management, and a Springfield school volunteer.

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SPRINGFIELD — Beginning Monday, May 2, the Realtor Assoc. of Pioneer Valley will sponsor a 40-hour, 14-class sales licensing course to help individuals prepare for the Massachusetts real estate salesperson license exam. The course will be completed on June 2.

Tuition is $359 and includes the book and materials. For an application, call the Realtor Assoc. of Pioneer Valley at (413) 785-1328.

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WARE — Officials at Country Bank reported that the bank donated more than $670,000 in 2015 to nearly 350 organizations in the communities it serves through its Charitable Giving Program. Many of these donations were in the form of contributions to local nonprofits, including senior centers, food pantries, homeless shelters, and health centers.

“Our commitment to our communities is deeply rooted in our philosophy of being a good corporate citizen. As a local community partner, we understand the importance of supporting local nonprofits that exist to benefit and improve the lives of the families and individuals in our communities,” said Paul Scully, president and CEO.

For example, the Ware Valley Domestic Violence Task Force through Valley Human Services received a $15,000 donation which enabled them to work with more than 100 adults and children from Ware and Hardwick. They also used these funds for an important educational theatre for the Ware Middle and High School to teach students to recognize the signs of partner violence and what healthy relationships look like.

Meanwhile, Hearts for Heat in North Brookfield received a $2,500 donation which was used to purchase heating assistance for five local families, ensuring they stayed warm during the winter months. Scholarships were also awarded to 32 graduating seniors totaling $80,000.

Other organizations that received support from Country Bank’s charitable contributions included Leicester Public Library, Ludlow Boys & Girls Club, Baystate Mary Lane Hospital Cancer Services through the Walk of Champions, the Salvation Army, Habitat for Humanity, the Jimmy Fund, and many more.

Country Bank’s staff are equally invested in giving back to their communities. In 2015, they volunteered more than 800 hours of their own time and contributed an additional $50,000 to employee-selected nonprofits through the bank’s Employee Charitable Giving Program. For more information about Country Bank’s Charitable Giving Program and 2015 donations, visit www.countrybank.com/about-us/our-involvement.

Daily News

HOLYOKE — Attorney Karen Jackson of Jackson Law will teach a series of three classes on elder law and estate planning at Holyoke Community College on Mondays, May 2, 9, and 16 from 6 to 8 p.m.

Jackson, an elder-law attorney, will address hot topics in Medicare law, supplemental-needs trusts, and new developments in community and nursing-home-care payment programs. She will also focus on other current and significant elder-law issues.

Through stories and real examples, Jackson will highlight the core estate plan and the importance of each document in it. She will discuss the problems that can occur when proper documents are not prepared before a loss of mental capacity, and she will explain the different types of trusts that can be considered, including supplemental-needs trusts, revocable trusts, and irrevocable trusts.

Jackson will also address the probate-court process and explain how to determine which assets must go through probate after a death. In addition, she will discuss various Medicaid programs that provide financial assistance for community and long-term skilled nursing care.

Couples are encouraged to attend the class. To register, call Holyoke Community College at (413) 552-2500 or visit www.hcc.edu/bce.

Daily News

SPRINGFIELD — Donald Mitchell, John Richards, and Darren James have all been appointed financial representatives by Northwestern Mutual in Springfield.

Before joining Northwestern Mutual, Mitchell was vice president of Facilities and Projects at the YMCA of Greater Springfield. He received a bachelor’s degree from American International College. Currently, he is an active member of Rick’s Place, a facility that provides support to grieving children and their families.

Prior to joining Northwestern Mutual, Richards was a sergeant major in the U.S. Marine Corps, and was active in the Marines for nearly 30 years. Currently, he volunteers for the Down Syndrome Assoc. and Awana, a global ministry committed to teaching children.

James was previously the Food Service Director for Aramark. Raised in St. Maarten, he developed a passion for helping people that he believes is inherent to being raised on an island where hospitality is the mainstay of the economy. He received a bachelor’s degree from American International College.

As financial representatives, Mitchell, Richards, and James will join a network of specialists offering a wide array of products, including comprehensive financial planning, retirement planning, life-insurance planning, and more. For more information on Northwestern Mutual Springfield, visit springfield-ma.nm.com.

Daily News

HOLYOKE — On Monday, April 11 at 6 p.m., Stevie Converse will be at Wistariahurst to teach workshop participants how to start their own podcasts.

Audio pieces and podcasts are increasingly becoming a popular way to connect with personal narratives and stories from the past. At this workshop, participants will learn the basics of creating compelling audio stories. Skills covered will include recording, editing, soundscapes, tips for interviews, and some ideas for distributing finished pieces. During the workshop, the group will have the chance to test out their skills by creating a short podcast together.

Converse was co-producer and co-host of the Free Press podcast “Media Minutes” for four years (200 episodes). She has taught podcasting workshops in Boston and New York. Her latest project is a multi-media story of her recent journey to Greece in search of her grandfather’s grave.

This podcasting workshop is the fifth event in the “Getting to the Story” workshop series taking place at Wistariahurst on Monday evenings. The workshop fee is $7, or $5 for Wistariahurst members. Space is limited, and participants are encouraged to reserve their place ahead of time by visiting www.wistariahurst.org. No prior experience is necessary.

Daily News

NORTHAMPTON — Gove Law Office announced it has moved its Northampton office into larger space at the historic Old School Commons Building located at the corner of New South Street and Main Street in Northampton.

“With this move to the Old School Commons, Gove Law gains an office identity that reflects our strong Hampshire County presence and accommodates our recent and future growth plans,” said Michael Gove, founder and owner of Gove Law Office. “Both geographically and architecturally, this stunning new space supports the firm’s leading practice areas.”

Gove Law Office, with offices in Northampton and Ludlow, is a bilingual firm with attorneys who provide guidance to clients in the areas of business representation, commercial lending, residential and commercial real estate, estate planning, probate and family law, criminal and civil litigation, personal-injury law, and bankruptcy. For more information, visit www.govelawoffice.com.

Daily News

HADLEY — The Hampshire Mall management team recently welcomed Lynn Gray as general manager.

Gray has extensive knowledge of the shopping-center industry. She is a graduate of Holyoke Community College with an associate degree in business administration. She returns to Hampshire Mall after holding the positions of marketing assistant, assistant marketing director, and marketing director within Pyramid Management Group from 1995 to 2005.

Prior to her return, she held various roles within General Growth Management over the past 10 years, most recently as director of field marketing for the East Region. During her time there, she received the MAXI Award for innovative contributions made to Natick Mall. She is a lifelong resident of the Western Mass. area and actively involved with several community and nonprofit organizations, including Alex Scafuri’s Benefit Fund, Harper Yucka Benefit Fund, Chicopee Youth Football Assoc., and CHERUBS.

“We are pleased to have Lynn return to Pyramid Management Group,” said Joe Castaldo, Pyramid Management Group’s director of Shopping Center Management. “With her vast experience in the shopping-center industry, she will be a tremendous asset in the development of Hampshire Mall.”

Daily News

SPRINGFIELD — Twenty-two business professionals will graduate from the Springfield Regional Chamber’s Leadership 2016 in a ceremony on Thursday, April 14 from 6-9 p.m. at the Springfield Sheraton.

Sponsored by the MassMutual Financial Group with scholarship support from the Irene E. and George A. Davis Foundation, the program is a collaboration between the Springfield Regional Chamber and Western New England University to teach middle- and upper-level managers the crucial thinking and problem-solving skills needed to prepare participants to be effective leaders in service to the community and their workplaces.

This year’s program, “Leadership Skills: For Personal, Organizational, and Community Development,” included an emphasis on strategies and techniques designed to create high-energy and high-involvement leadership, focusing on problem solving, learning to ask the right questions, and implementing creative and innovative solutions for both nonprofit and for-profit organizations.

“Notwithstanding the learning component, the Leadership program is unique in that it brings together people from different business backgrounds, providing an opportunity to view the various learning topics from different points of view, giving participants a greater appreciation of the lessons,” said 2016 graduate Youssef Fadel of New England Promotional Marketing. “The setting is casual and friendly, making it conducive to developing an atmosphere where one wants to learn and observe. You get to appreciate many aspects of leadership and come out with a specific plan for your own leadership journey. You can use what you learned in your professional, volunteer, or personal life.”

Working alongside Western New England University professors, participants actively explored best practices of leaders; analyzed their own leadership, learning, and problem-solving styles; were challenged to think in new ways and to analyze their own strengths and organizational challenges within a dynamic economy; and explored task and interpersonal focus, negotiation orientation, and emotional intelligence, supplemented by self-diagnostics, experiential activities, and case studies.

“The Leadership Institute offers a wonderful refresher on various leadership frameworks such as planning and problem solving. It helps you to stretch your mind to explore ways you can use your influence to help others. If you get the opportunity to participate in the Leadership Institute, I highly recommend it,” said 2016 graduate Gillian Palmer, business development and group sales coordinator with the Eastern States Exposition.

Sessions included “Each Person’s Behavior Makes Perfectly Good Sense to Them: We Are All Different,” which explored how individuals differ in the ways they learn, communicate, lead, and follow, and “Leadership Who Get Things Done: The Power of Influence,” which focused on influence skills such as reading other people and adapting the message so it will be better-understood, understanding the six universal forms of influence, and developing political savvy.

Since 1982, more than 900 area leaders have graduated from the institute.

“TD Bank’s focus on continued development of our rising talent goes hand in hand with the goals of the Leadership program,” said Christine Moran, senior vice president and market commercial credit manager for TD Bank, who has sponsored many of these area leaders. “Year over year, we have seen our employees develop increased confidence and gain negotiation and influential skills to become stronger team members. These accomplishments keep us committed to the program, as we continually grow our next generation of leaders.”

Members of this year’s class include: Bill Raimondi and Christopher Savenko, Baystate Health; Sean Nimmons, Big Y Foods Inc.; Gillian Palmer, Eastern States Exposition; Abby Getman, Food Bank of Western Mass.; Mahera Chiarizio, Ryan Howard, Terri Lombardo, Naida Lopez, and Shawn Teece, HCS Headstart Inc.; Waleska Lugo-DeJesus, Healing Racism Institute of the Pioneer Valley; Steven Facchetti and Tina Whitney, MassMutual Financial Group; Melissa Nelson, Medvest LLC (Doctors Express); Youssef Fadel, New England Promotional Marketing; Latora Godbolt, Ormsby Insurance Agency; Vickie Dempesy, Shriners Hospital for Children; Michael Ehmke and Christopher Scott, TD Bank; Julie Fregeau, the Republican; Marlene Johnson, United Personnel; and Mike Murray, Western New England University.

Reservations for the graduation are $40 per person and required in advance. Reservations may be made online at www.springfieldregionalchamber.com or by contacting Kara Cavanaugh at (413) 755-1310 or [email protected].

Daily News

LONGMEADOW — JGS Lifecare will hold a topping-off ceremony on Wednesday, April 13 to commemorate the placement of the highest steel beam in the new Sosin Center for Rehabilitation located on the Longmeadow campus of the healthcare system serving seniors and their families.

Construction of the 24,000-square-foot Sosin Center began in June 2015. The center will include two self-contained homes for up to 12 people, designed in the small-house model of care. JGS Lifecare is partnering with the Green House Project to implement the patient-centered model of care that reduces medication use and rehospitalizations, while affording greater socialization and interaction with caregivers. The Sosin Center will be the only Green House-certified facility in Western Mass., and is set to open in September.

The April 13 program runs from 10:30 to 11:30 a.m., followed by a reception. The site is located at 770 Converse St., Longmeadow. Among the expected attendees are state Rep. Brian Ashe, Springfield Mayor Domenic Sarno, Longmeadow Town Manager Stephen Crane, Longmeadow Select Board Chairman Richard Foster, and Longmeadow Select Board member Marie Angelides.

A topping-off ceremony is a construction-industry tradition marking the moment when the crew puts the highest structural point of a building in place. In addition to signing the beam, it is also customary to put a fir tree on the beam as a sign the building will be everlasting. The American flag that was given to JGS Lifecare as a keepsake of the building’s late benefactor, George Sosin, will also be ceremoniously raised by a Longmeadow Police Department honor guard.

Daily News

WARE — Country Bank recently sponsored an educational presentation called ‘The Brain Show.’ Students from Ware Middle School, Charlton Middle School, Knox Trail in Spencer, and Converse Middle School in Palmer were asked to participate in a game-show-like presentation which tested the students’ knowledge in history, math, science, art, music, and financial education.

“The Brain Show presentation allowed us to promote financial education as well as many other subjects in a way that speaks directly to students, all while working together as a team,” said Jodie Gerulaitis, financial education officer at Country Bank. “Principals and students acknowledged this show as the most exciting presentation they had seen in years. Students were not the only ones dancing and learning; the teachers had a blast too.”

Daily News

CHICOPEE — Elms College announced the launch of its new Center for Entrepreneurial Leadership (CEL) to expand business-education offerings at the college through a hands-on, real-world approach.

“In this time of a rapidly emerging entrepreneurial society, we need to create a flexible structure to accommodate not only degree work but also certificate programs, workshops, consulting services, and other assistance needed to make sure that entrepreneurs are equipped not only to start a business but, more importantly, to sustain it over time,” said Elms College President Sr. Mary Reap.

The Center for Entrepreneurial Leadership was developed with that goal in mind. Reap and Elms faculty have worked closely with focus groups comprised of area businesses and officials to assess the specific needs of the local business community.

Amanda Garcia, assistant professor of Accounting, was appointed director of the CEL in January. “We have an opportunity to provide hands-on learning experience,” Garcia said. “That was one of the major things that came out of the focus groups: ‘we need it to be real, and we need it to be hands-on.’”

To that end, the CEL will incorporate Lean Launchpad, a startup methodology in which new businesses receive immediate feedback from customers in the marketplace during the business launch.

“We know that the majority of businesses fail in the first five years, and a big cause of that is due to not understanding specific core business concepts or the marketplace needs,” Garcia noted. The Lean Launchpad model allows startup owners to learn as they grow their businesses and react to market demands.

The CEL’s academic offerings will include an interdisciplinary undergraduate minor in entrepreneurship, which will launch this fall. “We also plan to integrate it into an entrepreneurship track in our MBA,” Garcia said, “and we will explore the needs in the marketplace around business-growth strategies and programming related to business growth and mergers and acquisitions.”

The entrepreneurship track will join existing accounting, healthcare leadership, and management tracks in the Elms MBA program.

“Elms College also has a mission to give back to the community,” Garcia said. “We know that economic development and entrepreneurship is a big part of making our community better, so we’re planning to offer workshops and Lean Launchpad boot camps on weekends, to help people flesh out their ideas. We are also planning programming to help them learn what to do once they flesh out those ideas.”

The CEL will also partner with the college’s nursing and science programs.

“I see great opportunity in collaborating with the Elms Center for Entrepreneurial Leadership in the development of an interdisciplinary healthcare leadership program for master’s-prepared and certified nurse practitioners, as well as master’s-prepared clinical nurse leaders who seek the doctor of nursing practice,” said Dr. Kathleen Scoble, dean of the School of Nursing. “We believe that the Lean Launchpad is an excellent methodology, well-matched for nursing and healthcare, and an extraordinary learning opportunity for these advanced nursing students.”

Added Garcia, “for our biomedical technology program, we’re looking to incorporate Lean Launchpad in bringing research to commercialization. It’s one thing to have research, and it’s another thing to commercialize it and make money off of it. The National Science Foundation has partnered with Lean Launchpad on the national level to be the main method of bringing scientific research to the marketplace.”

The college will renovate space this summer to house the CEL, Reap said.

Daily News

WESTFIELD — The American Council of Engineering Companies of Massachusetts presented Tighe & Bond and Borrego Solar Systems with a Silver Award for the 3.5-megawatt North Adams E Street solar photovoltaic (PV) system during its 2016 Engineering Excellence and Awards Gala.

Held on March 16 at the Royal Sonesta Hotel in Cambridge, this annual competition and event recognizes recent engineering achievements that demonstrate the highest degree of merit, ingenuity, complexity, and client satisfaction.

Tighe & Bond, a New England leader in civil and environmental engineering, teamed with Borrego Solar Systems to develop a solar PV system on top of the closed E Street landfill in North Adams. Completed last year, the new solar system is one of the largest of its kind in Western Mass.

Its output, when combined with power being purchased from two other nearby PV sites, makes the city 100% solar-powered. All of its municipal buildings and facilities (schools, state-owned skating rink, and street lights) are running on clean, renewable energy. Borrego Solar Systems estimates that the array offsets 2,989 tons of carbon annually, the equivalent of removing 630 cars from the road or the amount sequestered by 2,450 acres of U.S. forests in a year.

Tighe & Bond provided site design, permitting, and construction administration for this project that sits on approximately 11.7 acres of the 31-acre capped landfill. Additional project features included the construction of access roads and the installation of ballast trays with concrete blocks to support the photovoltaic panel racks and solar panels. It also included equipment pads for the inverters and transformers, as well as a variety of other electrical infrastructure and support features.

Borrego Solar Systems was the developer of the solar system, and Syncarpha Capital is the system owner.

Daily News

WEST SPRINGFIELD — Greater Springfield Habitat for Humanity (GSHFH) announced that Bob Perry — a donor, volunteer, partner, and friend who has supported the organization for more than 15 years — will join the team as the new volunteer donor relations manager.

“Greater Springfield Habitat for Humanity is thrilled to be able to welcome back Bob Perry as our new volunteer donor relations manager,” said Jennifer Schimmel, the organization’s executive director. “Even with his new title, he’ll still be known by many as Habitat’s chief hugging officer!”

Greater Springfield Habitat for Humanity is a housing ministry dedicated to strengthening communities by empowering low-income families to change their lives and the lives of future generations through home ownership and home-preservation opportunities. This is accomplished by working in partnership with diverse people, from all walks of life, to build and repair simple, decent, affordable housing. GSHFH has helped 70 local families (58 through home ownership and 12 through home preservation), as well as 90 international families, over the past 27 years.

Daily News

EAST LONGMEADOW — HUB International New England, a division of HUB International Limited, announced that Melissa Provost has joined HUB International New England as a personal lines account manager, responsible for assisting clients with their home, auto, and personal-liability umbrella coverages. She will be based in the South Hadley office.

Provost joins HUB International with several years of customer service experience in the insurance industry, and has held previous positions with Liberty Mutual Insurance, most recently as a senior customer service representative. At HUB International, her role includes assisting in the day-to-day needs of clients, handling client requests, preparing quotes, reviewing and updating policies and certificates, maintaining existing client relationships, generating new business, and keeping abreast of the changing market.

“Over the past few months, we have hired several talented individuals as we continue to expand into one of the largest agencies throughout New England,” said Timm Marini, president of HUB International New England. “Melissa is a perfect fit for our agency as she is clearly a ‘people person’ who will focus on providing extraordinary customer service.”

Daily News

BOSTON — Massachusetts employers grew more confident during March as turbulence in China and other key global markets subsided. At the same time, a significant gap has developed between the bullish outlook of service companies and a less optimistic view among manufacturers that is also reflective of national developments.

The Associated Industries of Massachusetts (AIM) Business Confidence Index rose 1.4 points to 56.5 last month, its highest level since November and well above the 50 mark that denotes a positive economic outlook.

The index for service companies and other non-manufacturers increased to 61.3, while the manufacturing index fell to 54.8, down 7.1 points from its level in March 2015.

The results come a week after the state announced that the unemployment rate dropped to 4.5% during February and that employers added 14,400 jobs during the first two months of the year.

“The good news is that the Massachusetts and U.S. economies have proven remarkably resilient in the face of weak growth globally that unsettled financial markets at the beginning of the year,” said Raymond Torto, chair of AIM’s Board of Economic Advisors (BEA) and lecturer at Harvard Graduate School of Design. “What happens next? Employers here in Massachusetts appear to be generally optimistic about their prospects during the next six months, though the outlook among manufacturers remains muted by global uncertainty, weakening corporate earnings, the strength of the dollar, and rising credit risk.”

The AIM Business Confidence Index, based on a survey of Massachusetts employers, has appeared monthly since July 1991. It is calculated on a 100-point scale, with 50 as neutral; a reading above 50 is positive, while below 50 is negative. The index reached its historic high of 68.5 on two occasions in 1997-98, and its all-time low of 33.3 in February 2009. The index has remained above 50 since October 2013.

Daily News

WESTFIELD — Westfield Financial Inc., the holding company for Westfield Bank, and Chicopee Bancorp Inc., the holding company for Chicopee Savings Bank, announced the signing of a definitive merger agreement.

The merger will create the largest locally managed bank in Hampden County and the second-largest bank in terms of deposit market share in the county. The combined company will have total assets of $2.1 billion, tangible equity of over $215 million, and 21 branch locations serving customers throughout Western Mass. and Northern Conn.

“We are excited to combine with such a strong partner as Chicopee,” said James Hagan, president and CEO of Westfield Bank. “As we have gotten to know Bill Wagner and his team over time, we have been pleased at the commonality of our cultures, operating models, and the customer-service focus of our two institutions. Although headquartered in the same county, we currently serve two distinct customer bases, which, when combined, will complement each other tremendously. A merger of our two banks will be extremely favorable for the shareholders, customers, employees, and communities of both institutions.”

Following completion of the transaction, Hagan will be president and CEO of the combined company, and Donald Williams will be chairman of the Board. William Wagner, chairman, president, and CEO of Chicopee, will join the executive management team of Westfield, and will become vice chairman of the board of directors. Four additional board members of Chicopee will also join the board of Westfield. Following closing, the combined bank will do business under the Westfield Bank name, with the holding company to be renamed Western New England Bancorp. The Chicopee Savings Bank Charitable Foundation will remain in place with its original philanthropic mission in the Greater Chicopee area unchanged.

“Westfield is the ideal partner for Chicopee,” Wagner said. “This is the first in-market merger our community has seen in over 25 years and, as such, will not result in a significant outflow of resources or shift the focus of our franchise elsewhere, but rather will intensify and strengthen our combined ability to serve our local markets, consumers, and businesses that make both Westfield and Chicopee successful. I look forward to our future together as a combined institution and to the substantial impact our bank will have in Western New England.”

The merger agreement has been unanimously approved by the boards of directors of both Westfield and Chicopee. Closing is anticipated to occur during the fourth quarter of 2016, subject to approval by the shareholders of both companies, receipt of required regulatory approvals, and other customary closing conditions.

“Westfield has a strong reputation in commercial business lending to large-scale customers that will enhance our lending platform and ability,” Wagner said. “Moreover, the larger lending limit, breadth of product mix, and deep and sophisticated support functions will allow our bank to be a major competitor in Western New England for years to come.”

Features

Coming of Age

Peter Ellis, president of YPS, with Ashley Clark, vice president.

Peter Ellis, president of YPS, with Ashley Clark, vice president.

The region’s growing number of young professional groups were all created to fill a void in the region, a recognized need for an organization devoted to people of generally the same age and facing mostly similar challenges, professionally and personally. This void-filling role has included a good deal of evolution and expansion that goes well beyond networking, and into the realms of education, professional development, philanthropy, and stemming that problem known as the brain drain.

 

If all goes well — and admittedly, a lot will have to go well for this to happen — by roughly this time next year, the Young Professional Society of Greater Springfield (YPS) may be in the Guinness Book of World Records for hosting the largest single-day dodgeball competition on the planet.

The organization had approximately 350 participants for this year’s event, staged a few weeks ago at Springfield College, and is looking to do least as well next spring. If it can get that performance authenticated (and there’s a lot that goes into that, including a $10,000 cost, which the agency is trying to get underwritten), then it will become the record holder.

While that wouldn’t exactly put YPS on the map, it would be a marketing tool of sorts, said the group’s president, Peter Ellis, the so-called “czar of first impressions” (that’s really what it says on his business card) at Springfield-based DIF Design, and a source of bragging rights.

Or another source, to be more precise, he told BusinessWest, adding that, in nine years that went by in a real hurry, the group has succeeded in morphing from a networking group (or partying group, depending on who’s choosing the adjective) into a regional resource on many levels.

A resource, specifically, that has developed programming on everything from helping members become better public speakers to assisting them with that ultra-broad challenge of balancing life and career; from providing information on how to reduce stress (much of it from trying to achieve that balance) to familiarizing members with the people and issues on an upcoming election ballot.

This evolutionary process in many ways mirrors the one that has taken place at Northampton Area Young Professionals, or NAYP. Now boasting 200 active members across the region, the organization has moved well beyond networking, said its president, Christopher Whalen, collections officer at Florence Bank.

Actually, NAYP has always had a strong focus on philanthropy that in some ways differentiates it from many similar organizations, he went on, adding that, from the start, with an event called ‘Party with a Purpose,’ the group has always done more than simply get together.

Its monthly gatherings have always had a designated nonprofit beneficiary, he explained, and NAYP has worked diligently to connect members with opportunities to serve nonprofits, through board fairs and other steps.

Meanwhile, Young Professionals of Amherst (YPA) hasn’t really had any time to evolve. Launched in 2014 and now boasting more than 80 members, it essentially represents what the other young professional groups have developed into, said co-president and co-founder Kate Lockhart, development director of Big Brothers Big Sisters of Hampshire County.

She told BusinessWest that, while the group creates a host of networking opportunities, its mission comes down to creating connections — a term used by all those we spoke with.

For the Amherst group, and the others as well, this means connecting members to each other, connecting them to opportunities, and, most importantly, connecting them to the community with the goal of getting them actively involved.

But there’s another piece to this picture, and Lockhart, echoing sentiments expressed by others, summed it up nicely by saying that these groups give young professionals something they’ve never really had — a voice.

“We want to enable young people to be part of the conversation,” she explained, adding that many people within this constituency don’t believe they have the knowledge or experience to make their feelings known. YPA is not only helping to cure them of such sentiments, it is providing the platform for speaking out.

Kate Lockhart

Kate Lockhart, co-president of Young Professionals of Amherst, says the YP groups give their members something they’ve lacked — a voice.

“Our group is working hard to get people involved,” she went on, “and feeling that what they have to say is really important, and that they’re a crucial part of economic development here in Amherst and across this region.”

For this issue, BusinessWest talked with leaders of several area young professional groups about the ongoing evolution of their missions, rosters of programming, and business plans, and how such work benefits members, but especially the region.

Young Ideas

Those who spoke with BusinessWest said the YP group they now lead was created essentially out of an unmet need, or, even more specifically, a desire to fill a void in a particular region for a group devoted to people of generally the same age and facing mostly similar challenges, professionally and personally.

As Whelan explained, the local chamber of commerce, Rotary Club, Kiwanis Club, and other groups in a similar vein are all fine organizations, and many YP members are also involved with those groups as well, especially the chambers. But they can’t provide all of what a young professional group can — meaning those commonalities and connecting points.

“There was a need for something that went beyond the chamber,” he explained, “a need for a group of professionals at a similar stage in their careers, with common interests and challenges.”

And that’s why, collectively, the officers we spoke with say they stopped counting how many times Baby Boomers have told they them they wished they had something like this to join 20 or 30 years ago, because the number was getting so high.

In Amherst, said Lockhart, there are many groups and initiatives focused on the thousands of college students in that community, and a good number dedicated to older individuals, especially the rising number of retirees who have made the town their home. But the young professionals have been a traditionally overlooked constituency, she went on, and that’s why she and a few others decided to step up and do something about that.

“There’s a gap — there’s the college students, and then the older professionals with their networks, but there was really nothing for us,” she explained. “So a few of us tried to figure out how to make a network for this age group and their specific needs, and, by doing that, build a sense of community in the town we’re living in and working in.”

So, with the goal of filling those voids, YPS and NAYP were launched in 2007, and YPA in the fall of 2014. In each case, the words ‘young,’ ‘area,’ and ‘Greater’ are certainly relative terms. Indeed, while most members are in their 20s, 30s, or early 40s, there are some exceptions. And, in NAYP’s case, for example, the ‘area’ extends well beyond Paradise City and the communities that surround it.

In the beginning, at least with YPS and NAYP, the focus was — and still is, to a large degree — on networking, or bringing people together.

For YPS, the chosen vehicle was named Third Thursday, and it has become a day of the month event planners from other organizations have looked to avoid, at least if they want a large number of young people in attendance. NAYP also chose Thursday, and calls its gathering simply the ‘networking social.’ In Amherst, a town known for doing things differently, Wednesday was the chosen night for what are called ‘after hours events.’

There were, and are, many goals for networking, and most of them involve the professional, career side of the spectrum, said Ashley Clark, YPS vice president and, by day, cash management officer at Berkshire Bank. She noted that she owes her current job to the one she had before it at TD Bank, which she attained (or at the least scored the interview at which she made a suitable impression) through an encounter at a Third Thursday.

“I met the individual who runs all the retail branches in this area, and let him know I was looking for a different position. I met with him, and got the job,” she said, adding that this same scenario has played itself out many times.

But she was quick to note that most of the individuals she now counts as good friends were met through those same YPS events, and this is evidence of the large social aspect of this organization as well.

Ellis agreed, and went on to say that YPS, which counts as members law-firm partners, bank tellers, and everyone in between, can provide different things to people in different professions and stages of their career — be it opportunities for jobs, the ability to solicit new clients, or to build their own “professional network,” as he called it.

And networking remains a huge part of the equation, said Chicopee City Planner Lee Pouliot, the self-described “NAYP elder” (he’s been a member for five years), adding that many members have broadened their business portfolios or gained career opportunities as a result of those monthly get-togethers.

Northampton Area Young Professionals

Chris Whelan, right, president of Northampton Area Young Professionals, with Lee Pouliot, vice president.

But the networking always had a purpose beyond the mere exchanging of business cards, he said, adding that, over the years, he’s seen members also exchanging and advancing ideas for getting more involved in the community and also for coping with the many challenges facing this generation of young professionals.

Ellis agreed, and said he’s noted how his networking, and that of others in the group, has changed as their career progressed and their needs evolved.

“Early on, I would go to gatherings, people would say, ‘you need a web site or some design services, let me connect you to a guy,’” he said, noting that he was the guy in question. “Later, I was introducing people to others and creating connections. You become the locomotive, and it’s as if you’re returning the favor.”

Youth Is Served

Over time, the YP groups’ missions and programming have continued to expand and evolve, bringing into sharper focus those terms ‘resource’ and ‘connections.’

All those we spoke with noted that their organizations are looking to broaden their impact in the region, as well as their membership ranks, by partnering with various entities — other YP groups, a host of business and economic-development agencies including the chambers of commerce, area colleges, and even BusinessWest.

“One of the things we’ve identified from a strategic perspective is the need to identify and develop stronger partnerships,” said NAYP’s Whelan. “That includes our chamber, but also other chambers, Leadership Pioneer Valley, MassMutual’s Employee Resource Group, and others. We want to find ways we can collaborate with one another in ways that are mutually beneficial.”

Meanwhile, the groups are also launching new initiatives that fall into the broad categories of education, awareness, and professional development.

At YPS, the group has added something called the work/life balance committee, which, as that name suggests, concentrates on an area almost every young professional struggles with to one degree or another.

Another committee, focused on professional development, hosts, among other things, CEO luncheons (where participants dine with a CEO, hear him or her talk about their work, and then ask questions) and quarterly breakfast meetings featuring seminars on subjects ranging from stress reduction to public speaking, or, to be more specific, the need for developing strong verbal skills.

“These are little things that strike a chord with members,” Ellis said. “These are issues they’ve identified as important to them.”

NAYP also offers some professional-development programming for its members, said Whelan, adding that this is one area the group is looking to expand in the years to come with initiatives such as a webinar series and other vehicles.

Beyond professional development and work/life balance, though, the YP groups are also finding new ways to provide that voice for young people mentioned earlier.

“We want our members to feel that they should be at the table with everyone else,” said Lockhart, “and not think that, because they’re young, they shouldn’t have a voice.”

While most of the YP groups’ efforts are focused on their members, some are aimed at a different constituency that will hopefully become members in a few years — the area’s college students.

Indeed, the groups are now starting to develop and hone programming designed to curb the so-called brain drain in this region by introducing students to area employers and, in general, trying to convince them that they don’t have to leave this region after getting their diploma to find what it is they’re looking for.

Clark said YPS is looking to develop a pilot program that would help area college students develop the so-called soft skills needed to join the workforce, while also introducing them to potential career opportunities within the 413 area code.

“We want them to attend some of our networking sessions,” she said, “so they can meet the people who can say, ‘listen, you’re going to graduate in three months; I have a job for you.’ That’s an example of how we like to say that it’s not networking, but the business of connecting people.”

Lockhart said YPA is doing something similar in the Amherst area, and while the motivation for such programming was already obvious, her own experiences while attending UMass Amherst crystalized this recognized need.

“We’re trying to get the students who are graduating involved with us,” she explained. “We want them to understand that this doesn’t just have to be a stop on their journey; this can be where they live and work — there are opportunities here.

“I graduated from UMass Amherst in 2013, and I never thought about staying here until someone asked me,” she went on, noting that she came to Amherst from the eastern part of the state for her education. “I said, ‘oh, wow, there are opportunities here? I never knew that.’ There’s a huge misperception among students about this region, and we need to address that.”

A New Age

Looking forward, Ellis and Clark said YPS has reached the point in its existence where a full- or even part-time paid executive director is needed to ease the workload of the board members and, more importantly, to put an even sharper focus on all those elements in the mission statement.

But as with that line in the Guinness Book of World Records, a lot of things will have to go right for that to happen, they said, adding that the group will need to ratchet up its cash flow for an executive director to become reality.

In the meantime, however, the area’s YP groups are making many things go right, for their members, for area college students, and for the region as a whole.

In short, they are coming of age, in every sense of that phrase.

George O’Brien can be reached at [email protected]

Cover Story Golf Preview Sections

Spring in Their Step

Kevin Kennedy

Kevin Kennedy, head professional at Springfield’s municipal courses, Franconia and Veterans.

The region’s beleaguered golf industry, which has been beset with challenges ranging from the recession to a dwindling number of players, to even stiffer competition in the form of additional courses, caught a break from Mother Nature this spring — several weeks of additional revenue. While working to capitalize on that opportunity, courses, and the industry in general, confront the larger task of creating the next generation of golfers.

That sound you might have heard about a month or so ago — if you were listening carefully enough — was cash registers opening and closing at a few of the region’s public golf courses, especially the smaller, family-owned operations.

A few weeks later, though, it was much easier to pick up that noise, as most area municipal courses also opened their doors and greens to players. And by this past weekend, just about every course in the region was seeing play.

In this business, that’s called an early spring, or — in the case of those that opened several weeks ago or stayed open almost throughout the winter — it was a very early spring. And if any sector of the economy needed a break from Mother Nature, it was the golf industry.


Go HERE for a PDF chart of area Golf Courses


Indeed, this industry has been hit hard by a combination of factors ranging from declining play (and there are several reasons for that) to winters like the one in 2014-15 that have kept courses shuttered, for the most part, until at least mid-April.

How much does the extra month or so help? Kevin Kennedy, the long-time pro at Springfield’s two municipal courses, Franconia and Veterans, said it doesn’t guarantee a great or even good year — 2011 saw an early start, and everyone knows what happened that summer and fall — but it does create a positive vibe and some momentum.

“An early start is quite valuable, and much better than a late fall,” he told BusinessWest, on March 17, the official opening of the season at Franconia, adding that this sentiment applies to not only play, but equipment and apparel sales as well. “People are really excited to be out and playing.”

He barely finished that thought when, as if on cue, maybe his 10th customer of the season came through the door, joining playing partners already warming up on the first tee. “It’s St. Patrick’s Day … I’m playing golf and having a couple of beers,” he told those in the clubhouse as Kennedy counted out his change. “How good is that?”

No one had to answer him, because the answer was obvious. And there were plenty of people expressing similar thoughts.

“It’s another three weeks of play, another three weeks of generating revenue,” said Chris Tallman, head golf professional at Cold Spring Country Club in Belchertown as he talked about the club’s slated March 25 opening. “And after the mild winter, people are psyched to get out and play.”

But while the golf industry is getting a series of breaks from the weather — a first-day-of-spring snowstorm conveniently missed the region, and a misty Good Friday was not a total washout — there is still no shortage of challenges confronting this industry, especially in Western Mass.

For starters, the local sector is usually described with the words ‘saturated’ or ‘oversaturated’ — the latter more than the former — and with good reason. There are four courses the public can play in Agawam, for example, three more in Westfield, and three more in Southwick, where’s there’s also an executive par-3 course.

Chris Tallman

Chris Tallman says one big challenge facing all course owners and managers today is creating a large pool of golfers for the future.

“There are a lot of courses in this area, and they’re all working hard to attract players,” said E.J. Altobello, head pro at Tekoa Country Club, a semi-private course. “It’s a very competitive situation.”

Meanwhile, the pool of golfers these courses is trying to attract certainly isn’t getting any bigger. In fact, the consensus is that it’s getting smaller, as Baby Boomers retire and move to warmer climes, and young adults continue to struggle with the sport’s cost and time commitment — more the latter than the former.

The challenge, said Altobello, and one that all courses share together, is to create a bigger pool, especially through a hard focus on young people.

And while Kennedy has some doubts about this young generation — “kids today don’t want to hit a shot, go walk after it, wait five minutes, and then hit another shot; they need instant gratification,” he said — Altobello is more optimistic.

“We’ve been making a big push over the past several years with more junior programs, and they’ve generated some real results,” he said. “That’s going to be our base for the future. And as you get more kids to play, you often get their parents out as well, and their usage is going to go up.”

Thus far, Mother Nature has given the industry a reason to be optimistic. For this issue and its focus on sports and leisure, BusinessWest looks at how area courses look to seize whatever momentum they’ve been given and make 2016 a year with lots of round numbers.

Rough Drafts

As he waited for customers on St. Patrick’s Day, Kennedy began the task of filling the racks and shelves in his pro shop, which have been barren since the end of November.

A skilled retailer and keen observer of golfers’ spending habits, he said an early spring doesn’t just help fill the daily sheet of tee times.

“People will buy in the fall, but not as much as in the spring, because they don’t want to buy something and then have to put it in the cellar or garage for four or five months,” he explained. “That’s another way that an early spring helps; if people buy something now, they get a full season’s use out of it.”

Such observations provide insight into how most golfers think and spend. They are creatures of habit, like bargains, and definitely look to get their money’s worth.

Such character traits help delineate the many challenges facing those in the golf industry today. Summing it all up, those we spoke with came back again and again to that word ‘experience’ and the never-ending task of providing one that is meaningful and value-laden.

“You have to take care of people from the minute they arrive to the moment they pull out of the parking lot,” said Tallman, adding that, at Cold Spring, he really means the minute they arrive.

Indeed, visitors to the semi-public course are greeted upon arrival, their clubs are put in a cart, and they’re driven to the pro shop, a perk usually reserved for private courses and expensive resort layouts, although the practice is becoming more common at public facilities, out of sheer necessity.

Such red-carpet service has helped Cold Spring, which opened in 2012, attract steady levels of play and overcome one additional challenge. Actually, two — location and perception of same. Belchertown is not exactly on the beaten path, said Tallman, but the perception is that it’s much further off that path than it actually is.

“I was at the golf expo a few weeks ago, and a number of people came up to me and said, ‘I like your course a lot; if I were closer by, I’d definitely join,’” he said, adding that roughly 160 people have joined, and there is also a steady volume of public play. That comes in form of many first-timers — the course is still new, as courses go — but especially repeat play.

And generating large amounts of that is every club’s goal, said Altobello, adding that customer service, which hasn’t always been a hallmark of this industry, especially when times were much better, courses were full, and tee times were hard to get, is now of paramount importance.

And it involves every aspect of the experience, he added, from the consistency of the greens to the quality of the food; from the availability of tee times to the temperature of the beer being served.

“You need to show people a good time,” he said, speaking for pros and course owners across the region. “If you do, they’re far more likely to come back to your course. If you don’t … there are plenty of other places for them to go.”

Overall, he said the goal for the industry is to generate more play that the region’s bevy of courses can share. And a good, early spring can certainly help.

“What I’m hoping is that the medium-use golfers, those who don’t play a lot, can use this opportunity to play more,” he said. “If they get off to an early start, get a few rounds in during March, that might spur them to play more during the season. If the industry can get that eight- or nine-time-per-year player up to 15 or 16, that really makes a difference.”

But from the bigger-picture perspective, the challenge of creating more rounds for courses to share involves much more than weather.

Tight Lies

That’s why area courses, while keeping one eye on the present and the current legions of players, have the other on the future and the task of generating solid volumes of business for years, even decades, to come.

And here’s where things get a little dicey. In the ’60s, Arnold Palmer and the advent of televised golf combined to give the game a huge boost, one that involved men, women, and children, and as a result, thousands of new courses were built, including dozens in this area. In the late ’90s, Tiger Woods did very much the same thing, inspiring, among other things, the small army of young players from around the world now dominating the tours in the U.S. and Europe — players like Jordan Speith, Jason Day, Rory McIlroy, and Rickie Fowler.

Will those dynamic young players spawn another golf boom and inspire large numbers of young people to take up the game? That’s the $64,000 question.

As he answered it, Kennedy said he’d like to be optimistic, but settled for what he considers realism. He noted that Fowler inspires some clothing and shoe sales — he likes bold colors, and is especially partial to orange, the one worn by his alma matter, Oklahoma State. But, overall, Kennedy noted, today’s young people are not turning to golf like the generations before them.

“They’re into other sports and other activities,” he told BusinessWest. “They don’t want to spend four or five hours playing golf.”

Tallman and Altobello, though, were more upbeat. They acknowledged that golf is competing with many things for the time and attention of young people, but believe it is winning some of those contests. And they and most others in his profession are helping by promoting the game, running youth camps, offering attractive rates for play, and other incentives.

“Our job is to create new golfers,” said Tallman. “We run a lot of junior programs, and they’re packed. I’m encouraged by what I’ve seen, but we have to keep working hard at encouraging the young people; this is our future, after all.”

Altobello agreed, and voiced more concern about those in their 20s and 30s, a constituency that wasn’t exactly courted heavily when they were young because the game was booming, thanks largely to Woods, and active recruitment of new players wasn’t a real priority.

“They were somewhat ignored when they were young because the industry was very healthy, and there just wasn’t a push to get more players into the game; the golf business was resting on its laurels,” he said, adding that, as a result, many Millennials didn’t get into golf, and now find it difficult to do so as they attempt to balance already-busy schedules dominated by family and career.

This current generation of young people is getting much more attention, with the expectation that this will pay dividends decades down the road, he went on, citing, as one example, a pilot program set up by the PGA of America called the PGA Junior Golf League, what he called a Little League for this sport.

“We’ve taken that to a good level in our area,” he said, adding that the initiative was launched in 2012. “In our Greater Westfield league, we’re probably going to have 75 kids this year. The goal is to get them turned on to the game and get them comfortable with it.”

As for those retiring Baby Boomers, the ones who stay in this market, well, many of them do have the time and resources for the game, said Altobello, and they have the potential to make an impact on the local market.

“That’s another strong segment — there are a lot of people retiring, and they have the time and money to play,” he said. “But golf is a difficult game to take up late in life, and those who do generally struggle with it. We’ll see what happens with that group.”

Finishing Hole

Looking ahead, the pros we spoke with said the early start is certainly a blessing and a chance to create some momentum when the industry certainly needs some.

In the larger scheme of things, though, the golf business will need much more than a few additional weeks of revenue to get its game in significantly better shape.

The focus has to be on customer service and, to the greatest extent possible, generating a solid pipeline of customers for the years to come.

Like the game itself, that assignment comes with no shortage of challenge, frustration, or hope.

George O’Brien can be reached at [email protected]