Home 2017 August (Page 4)
Chamber Corners Departments

GREATER EASTHAMPTON CHAMBER OF COMMERCE
www.easthamptonchamber.org
(413) 527-9414

• Aug. 9: “Find Your Strength – Know Your Power,” 9:30 a.m., hosted by Williston Northampton School, Reed Campus Center, Dodge Room. Are you curious why you make certain decisions? Do you wonder why some things are naturally easy for you?  Would you like to become more productive in your daily life? Gain an increased self-awareness of your unique strengths and find your natural talents and how to turn them into strengths. Learn how your strengths can enhance your ability to achieve your personal and work-life goals. Register at easthamptonchamber.org or call (413) 527-9414.

GREATER HOLYOKE CHAMBER OF COMMERCE
www.holyokechamber.com
(413) 534-3376

• Aug. 9: StrengthsFinder, 8-9:30 a.m., at the Reed Campus Center — the Dodge Room —at Williston Northampton School, 19 Payson Ave., Easthampton. Sponsored by Tandem Bagel and Williston Northampton. Become aware of the natural ways you think, feel, and behave through this StengthsFinder assessment test. Millions of individuals around the world have taken this test. The cost is $25 and includes a light breakfast. Sign up online at holyokechamber.com/events.

• Aug. 16: Chamber After Hours, 5-7 p.m., at Fiesta Café, 305 Main St., Holyoke. Sponsored by bankESB. Business networking event on the patio. Food, networking, and 50/50 raffle. Cost: $10 for members, $15 for non-member guests. Sign up online at holyokechamber.com/events.

GREATER NORTHAMPTON CHAMBER OF COMMERCE
www.explorenorthampton.com
(413) 584-1900

• Sept. 13: Arrive@5, 5-7 p.m., hosted by Family Legacy Partners, 48 Round Hill Road, Suite 2, Northampton. Co-host: CheckWriters Payroll. Sponsored by Northeast Solar, Finck & Perras Insurance Agency Inc., and Coldwell Banker Upton-Massamont Realtors. Cost: $10 for members.

GREATER WESTFIELD CHAMBER OF COMMERCE
www.westfieldbiz.org
(413) 568-1618

• Aug. 14: Network on the Deck, 5 to 7 p.m., hosted by Papp’s Bar & Grill, 110 Airport Road, Westfield. Join us for an After 5 event. Bring your business cards and make connections. The event will feature hors d’oeuvres, a cash bar, and a 50/50 raffle to benefit three chamber scholarships. Enjoy an August night on the Papp’s observation deck. Post-it notes will be provided so chamber members can make suggestions and comments as to what they’d like to see, do, or change, so come with ideas. Cost: free to chamber members, $10 general admission (cash or credit paid at the door). Visit www.westfieldbiz.org to register for this event, or call the chamber office at (413) 568-1618.

WEST OF THE RIVER CHAMBER OF COMMERCE
www.ourwrc.com
(413) 426-3880

• Aug. 14: Annual Golf Tournament, hosted by Crestview Country Club, 281 Shoemaker Lane, Agawam. A portion of the proceeds benefit the scholarship and business grants offered through the 501(c)(3) foundation. Register or sign up for sponsorships at www.ourwrc.com.

• Sept. 13: September Breakfast, 7 to 9 a.m., hosted by Chez Josef in Agawam. The event will bring members and non-members together for a morning of breakfast, debate, and town updates. Attendees will have the opportunity to connect with local business people over breakfast and listen to the Agawam mayoral candidates discuss their views and ideas on how they plan to stimulate local business success. The moderator for this event will be Robert MacDonald of Work Opportunity Center in Agawam. Questions from the public and businesses can be submitted to [email protected]. In addition, West Springfield Mayor Will Reichelt will be on hand to discuss business-development plans for his community. Event sponsors include United Bank and bankESB. Sponsorship opportunities are still available. Tickets cost $35 for members and $45 for non-members. To register or sponsor this event, visit www.westoftheriverchamber.com.

Company Notebook Departments

Granite City Electric Supply Relocates to Chicopee

CHICOPEE — Granite City Electric Supply Co. has opened a new, 80,000-square-foot distribution center and relocated its Springfield retail counter service to 451 Meadow St., Chicopee. This distribution center will provide service to the Western Mass., Connecticut, and New York markets. “Our new, state-of-the-art facility incorporates leading-edge innovations in material management and leverages the latest advances in automation and LEAN practices. We have implemented best practices of class-leading enterprises from several industries to give us a highly efficient and scalable platform to best serve the current and evolving needs of our customers,” said Adrian Grundy, chief operating officer at Granite City Electric. He also notes the capacity and operational efficiencies of the new facility will support expanded inventory levels to better serve all customer needs. The new location is equipped with many innovations and customer-centric enhancements. The new indoor service bay allows customers to drive indoors, so that, for example, large pipe orders can now be loaded indoors, out of the elements. The enclosed storage facility prevents rust and damage to material traditionally stored outdoors. Innovative and automated picking lanes allow for faster, accurate order fulfillment to get product to customers more quickly. And the new Chicopee facility will offer greatly expanded wire inventory, including colors and pulling-head options. The company will also deliver more to more customers, as the Chicopee location affords an expanded delivery footprint for the GCE Night Train Delivery Service, which allows customers to avoid waiting at the counter or wasting time in traffic to pick up electrical supplies.

SkinCatering Opens New Spot at D. Hotel & Suites

HOLYOKE — SkinCatering recently celebrated its grand opening at D. Hotel & Suites. The spa is located on the first floor of the hotel and features two massage rooms as well as separate spaces for manicures, pedicures, and facials. The location offers luxurious treatments as well as a selection of the high-end products currently developed and created through SkinCatering’s skin-care line. “I am very excited to provide now a health and wellness option at our Boutique Hotel,” said Linda Rosskothen, proprietor of D. Hotel & Suites. “The beauty and comfort of the spa offers locals and travelers a chance to enjoy our buildings. I am especially excited to see our guests combine their spa experience with their wedding plans, business-travel stay, exceptional dining, or just making it a special treat.” Guests are welcome to begin booking services, as well as monthly membership packages.

Thunderbird Thursdays Take Flight Downtown

SPRINGFIELD — The Springfield Business Improvement District and the Springfield Thunderbirds announced the start of Thunderbird Thursdays, presented by TD Bank. Each of Thunderbird Thursday will feature a guest craft brewer, live music, food, fun, and games. The Thunderbirds’ promotional team will also be on site each week with an inflatable slap-shot game, ticket information, raffle prizes, and more. Thunderbird Thursdays will run from 4 to 8 p.m. each week through Oct. 12 in downtown Springfield. They will rotate between three locations: 1350 Main St., the Shops at Marketplace at the rear of 1341 Main St., and Tower Square Park. For a full schedule of dates, locations, entertainment, and brewers, visit springfielddowntown.com/thunderbirds-thursdays.

United Financial Bancorp Announces Q2 Results

GLASTONBURY, Conn. — United Financial Bancorp Inc., the holding company for United Bank, announced results for the quarter ended June 30, 2017. The company reported net income of $16.2 million, or $0.32 per diluted share, for the quarter ended June 30, 2017, compared to net income for the linked quarter of $13.7 million, or $0.27 per diluted share. The company reported net income of $9.1 million, or $0.18 per diluted share, for the quarter ended June 30, 2016.

Kelley and Malmborg Celebrates First Year

NORTHAMPTON — Kelley and Malmborg Investment Consulting Group recently celebrated its one-year anniversary. Motivated by their desire to offer a more client-centered and consultative approach, advisors Jean Kelley and Joe Malmborg transitioned from Florence Bank’s FSB Financial Group late last spring. With a combined 65-plus years of financial and wealth-management experience, and through their consultative approach, creating personalized solutions, and a fee-based investment process, the pair’s goal is to provide comfort and confidence regarding the decisions their individual and business clients make. Kelley & Malmborg is located in the heart of downtown Northampton at 140 Main St., Suite 400.

Berkshire Hills Reports Second-quarter Earnings

PITTSFIELD — Berkshire Hills Bancorp Inc. reported second-quarter 2017 net income of $19.7 million, or $0.53 per share. Core earnings totaled $21.6 million, or $0.58 per share. Net income was up 23% year-over-year, while core earnings grew 31% due to the benefit of business expansion. Net income per share increased by 2%, while core EPS increased by 7%. Net income was impacted by net non-core charges related primarily to acquisitions.

Chemetal Installs Solar PV System in Partnership with Solect Energy

EASTHAMPTON — Chemetal, a manufacturer of metal designs and laminates, has partnered with Solect Energy of Hopkinton to install a 201.6-kilowatt solar-energy system on the roof of its Easthampton manufacturing plant. The array consists of 560 photovoltaic (PV) panels, which are projected to produce 210,686 kilowatt hours of energy annually. Chemetal anticipates the array will provide up to 33% of its facility’s annual electricity use. Solect carefully examined Chemetal’s energy-usage patterns and other factors in order to design the optimum solar-energy system. Solect then worked to make sure that Chemetal would achieve maximum ROI through myriad solar incentives. Chemetal is projected to save approximately $25,000 annually on its electricity bill, and is able to take advantage of state and federal tax and financial incentives, including SRECs (solar renewable-energy certificates), which are financial incentives based on the amount of solar energy the system generates. Electrical utility providers in Massachusetts purchase SRECs to help them meet their state-mandated goals of a percentage of power coming from renewable-energy sources.

Pioneer Valley Realtors Build Playhouses for Boys and Girls Clubs

SPRINGFIELD — The Realtor Assoc. of Pioneer Valley (RAPV) community service committee built two custom playhouses for the Boys and Girls Club of West Springfield and the Ludlow Community Center/Randall Boys and Girls Club. The playhouses were built using specific designs put together with crayons and markers by the children who would be using them. The RAPV community service committee spent hours constructing these unique and inspiring structures, makings the kids’s designs come to life.

Home Health Aide Grads Honored at STCC Ceremony

SPRINGFIELD — Eighteen graduates of the Home Health Aide program at Springfield Technical Community College were honored with certificates at a ceremony on July 7. The program is administered by Training and Workforce Options (TWO), a collaboration between STCC and Holyoke Community College. The program was supported by a 2016 grant from the Massachusetts Department of Higher Education’s Training Resources and Internship Networks (TRAIN) Program. Because the grant ended this year, Skinner’s class represented the fourth and final cohort of TRAIN home health aide graduates. Sharon Grundel, director of Healthcare Training Development for TWO, said she hopes the state will revisit funding for the program. While a stand-alone course is not currently offered, anyone seeking training as a home health aide can enroll in the Certified Nurse Aide (CNA) Plus program at STCC. Grundel said 50 people graduated from the four cohorts, and the majority of them have landed jobs.

Departments People on the Move
Dr. Jennifer Mark

Dr. Jennifer Mark

Spiros Hatiras, president and CEO of Holyoke Medical Center and Valley Health Systems, announced the promotion of Dr. Jennifer Mark to chief medical officer at Holyoke Medical Center. “Dr. Mark is a highly skilled physician with a proven track record and expertise in leading a team to success. Her focus on patient satisfaction, in conjunction with high-quality care and open communication style, will continue to be an asset to HMC as she enters this new role,” said Hatiras. “Dr. Mark’s knowledge of the culture within the organization will continue to be appreciated and allow for a smooth transition to this position.” Added Mark, “I really like the fact that Holyoke Medical Center is very focused on patient-centered care in terms of our overall strategy and how we make improvements in safety and quality. The administration is aligned with providers and other caregivers, all of whom want what’s best for our patients.” Mark, whose extensive background includes both primary and emergency care, has been with HMC since 2008, serving for the past five years as Emergency Department (ED) medical director. During that time, patient satisfaction has increased by 85% for overall care in the ED, and the length of stay for discharged patients has decreased by about 30 minutes. These changes have been made despite increasing patient volumes and severe space constraints, which should improve in the new ED that opened earlier this month. “It is a beautiful new facility that will be wonderful for our patients,” Mark said. As director, Mark worked closely with the ED nurse manager to direct operations of the facility that treats over 44,000 patients per year, with oversight of 14 doctors and 12 mid-level providers. She also went through intensive communication training and then helped teach those skills to her team in the ED in order to raise patient satisfaction. Previously, Mark, who graduated from Yale University School of Medicine, served in various emergency and adult-medicine physician roles throughout Massachusetts. She was also a founding partner of a private Emergency Department physician group where she served as assistant medical director for five years.

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Michael Oleksak

Michael Oleksak

Westfield Bank announced that Michael Oleksak has joined the bank as vice president, commercial loan pfficer. Oleksak brings more than a decade of banking experience to his new role. He previously served as assistant vice president, business banker at United Bank, where he was responsible for managing and developing small-business customer accounts and establishing new customer relationships. Oleksak is a graduate of Southern New Hampshire University, where he earned a master’s degree in business administration. He also completed LEAD NY, a leadership program through Cornell University. He currently serves on the board of the West Springfield Boys and Girls Club, and was previously on the boards of the Cooperative Development Institute and the Charlene Ann Foundation. “I’m pleased to welcome Michael Oleksak to the Westfield Bank team,” said James Hagan, president and CEO of Westfield Bank. “Over his career he’s demonstrated real skill at serving the needs of local businesses by understanding what makes them unique in order to help them realize their potential, and by relating to every customer as an individual person. He knows that better banking for local businesses requires outstanding communication, responsiveness, and the imagination to seek out opportunities for our customers.”

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Calvin Hill

Calvin Hill

Springfield College announced that Calvin Hill, vice president for Inclusion and Community Engagement, is one of 24 senior-level administrators in higher education nationwide selected by the Council of Independent Colleges (CIC) to participate in the 2017-18 Executive Leadership Academy. Individuals chosen for the year-long program are vice presidents or cabinet officers in higher education who aspire to the presidency of an independent college or university. Starting this week, Hill will participate in two seminars in Washington, DC; the opening seminar will take place July 20-22, and the closing seminar will be held June 18-20, 2018. He will also engage in readings, webinars, and a mentoring program. In addition, he will develop and follow an experiential learning plan focused on specific areas of presidential responsibility. “Competition for the available places in the program was intense,” said CIC President Richard Ekman. “The review committee found the nomination materials to be most impressive. They (and I) believe that Dr. Hill has the potential for highly effective leadership as a college or university president.” In July 2015, Hill joined Springfield College as the vice president for Inclusion and Community Engagement. His responsibilities include promoting diversity and inclusion among all constituents of the college, and connecting and promoting the college’s resources to area communities. Hill arrived at Springfield College with more than 20 years of experience in higher education. Prior to his time in Springfield, he served as the university Diversity and Inclusion officer for the University of St. Thomas in St. Paul, Minn. Prior to that, he developed strong ties to higher education in Massachusetts working as assistant to the president and director of the Office of Diversity, Inclusion, and Equal Opportunity at Worcester State University. He also has served as associate provost and chief Diversity officer for MGH Institute of Health Professions in Boston and assistant dean and director of Diversity Programs at Worcester Polytechnic Institute. Hill is a consultant on diversity issues and presents nationally on issues of inclusion, where he focuses primarily on providing equal access to educational opportunities for underrepresented populations. Fifty-nine percent of participants in the first Executive Leadership Academy cohort (2009-10) have since advanced in the higher-education ranks, and 24% of participants in a recent cohort (2015-16) have already moved up in the ranks. “These indicators suggest that CIC is helping to meet the leadership needs of higher education by offering highly effective leadership development programs for modest fees to member institutions,” Ekman said.

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John Henderson

John Henderson

The Employers Assoc. of the NorthEast (EANE) announced that John Henderson has joined the EANE team as director of Learning & Development, effective June 2017. John will lead a team to design, customize, and schedule the diverse array of more than 500 substantive training programs presented by EANE each year for members and non-members. Henderson brings more than 25 years of experience working for associations and nonprofits, much of it from a global, cutting-edge perspective. Most recently, was vice president of Industry Relations and Strategy for Fixation Marketing in Bethesda, Md. For more than seven years, he was vice president for Education, Training and Professional Development for the Alexandria, Va.-based International Assoc. of Amusement Parks and Attractions, the world’s largest amusement-industry trade association, representing more than 4,000 member facilities in 93 countries. In this position, he worked with the education committee to develop and launch a three-tiered, individual global certification program and continuously increased attendance at expo-education sessions. He also led the efforts of a task force to completely redesign the Institute for Executive Education. As an accomplished member-association executive, Henderson provides EANE with a proven track record of successful strategic planning and tactical leadership. His background in education and training includes a specific focus on communications skills. He has a bachelor’s degree in political science from Kent State University and a master’s degree in educational leadership from the University of Pennsylvania. He is a member of the International Assoc. of Exhibitions and Events and a past member of the American Society of Association Executives.

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Christina Royal

Christina Royal

Holyoke Community College President Christina Royal has been appointed to the board of directors of the United Way of Pioneer Valley and the American Assoc. of Community Colleges’ Commission on College Readiness. Her appointment to the United Way board was unanimously approved at the regional nonprofit’s 95th-anniversary celebration and annual meeting on May 31. She began her three-year term on July 1. Her one-year appointment to the Commission on College Readiness also began July 1. The AACC, which is based in Washington D.C., is the principal advocacy group for community colleges in the U.S. Its Commission on College Readiness advises the AACC board and staff on matters related to preparing students for college-level academic work.

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On the heels of a recent $1 million kitchen renovation, the Red Lion Inn recently welcomed new management and culinary talent with two strategic hires: Director of Food & Beverage Fabien Riviere and Sous Chef Jim Corcoran. Both will work with Vice President of Culinary Development Brian Alberg to continue to evolve the inn’s commitment to local sourcing and service excellence. “The continued success of the Main Street Hospitality Catering, with projects like Seeds Market Café at Hancock Shaker Village, calls for bringing in additional expertise,” said Sarah Eustis, CEO of Main Street Hospitality Group. “Fabien and Jim will help strengthen the Red Lion Inn, our culinary hub, and continue to heighten our quality, hospitality, and service.” With more than 20 years of restaurant-management experience, Riviere joins the Red Lion Inn from Studio Restaurant at the Montage Hotel in Laguna Beach, Calif. This marks his return to the Red Lion Inn, where he was sommelier from 2003 to 2005. Working stateside and abroad, Riviere’s résumé includes Felix Restaurant at the Peninsula Hotel in Hong Kong, Mix Restaurant by Alain Ducasse, and Restaurant Aureole at the Mandalay Bay Resort & Casino in Las Vegas, Nev. In his new role as Director of Food & Beverage, Riviere will manage all aspects of food and beverage operations, as well as the supervision and direction of all restaurant staff, among other responsibilities. Corcoran joins the Red Lion Inn culinary team from Allium Restaurant + Bar in Great Barrington, where his seasonal menus reflected his passion for locally grown ingredients and the diversity of his background. Corcoran has worked at restaurants throughout New York, including Manhattan’s Delmonico’s Restaurant, Brinkley’s Broome Street, Angolo SoHo, and April Bloomfield’s Breslin, before becoming lead chef of Allium Restaurant + Bar.

Briefcase Departments

Massachusetts Adds 10,000 Jobs in June

BOSTON — The state’s total unemployment rate increased to 4.3% in June from the May rate of 4.2%, the Executive Office of Labor and Workforce Development announced Thursday. The preliminary job estimates from the Bureau of Labor Statistics indicate Massachusetts added 10,000 jobs in June. Over-the-month job gains occurred in education and health services; trade, transportation, and utilities; leisure and hospitality; other services; manufacturing; information; and financial activities. The May estimate was revised to a gain of 2,000 jobs. From June 2016 to June 2017, BLS estimates Massachusetts has added 65,900 jobs. The June state unemployment rate remains lower than the national rate of 4.4% reported by the Bureau of Labor Statistics. The labor force decreased by 2,600 from 3,711,100 in May, as 7,600 fewer residents were employed and 5,100 more residents were unemployed over the month. Over the year, the state’s seasonally adjusted unemployment rate increased six-tenths of a percentage point from 3.7% in June 2016. There were 27,400 more unemployed persons over the year compared to June 2016. The state’s labor-force participation rate — the total number of residents 16 or older who worked or were unemployed and actively sought work in the last four weeks — remained at 66.7% over the month. The labor-force participation rate over the year has increased 1.8% compared to June 2016. The largest private-sector percentage job gains over the year were in education and health services; professional, scientific, and business services; financial activities; and other services. “During the first six months of 2017, Massachusetts has experienced the largest increase in the labor force on record, and the 66.7% labor-force participation rate is now 3.9 points higher than the U.S. rate,” said Labor and Workforce Development Secretary Rosalin Acosta. “These marked labor-force gains should help ease labor-market pressures and are signs of a growing economy in the Commonwealth.”

United Way, Peter Pan Launch Annual Stuff the Bus Program

SPRINGFIELD — United Way of Pioneer Valley and Peter Pan Bus Lines launched the annual Stuff the Bus campaign on July 28. The campaign will collect new school supplies through Aug. 16. The supplies will be distributed in new backpacks to children who are homeless in Chicopee, Holyoke, Springfield, Westfield, West Springfield, and South Hadley. “All children in our community deserve to enter school feeling confident, proud, and equipped to learn. Yet, in our community, hundreds of children are without homes,” said United Way President Jim Ayers. “United Way and our supporters want to ensure that these most vulnerable children return to school with what they need: their own unique backpack, new supplies, and a symbolic message from our community that we care deeply about them and recognize their potential.” Individuals are encouraged to donate the following age-appropriate supplies: number-2 pencils, erasers, binders, paper, crayons, highlighters, pencil boxes, pens, glue sticks, rulers, two-pocket folders, and one-subject notebooks. Through August 16, 2017, donations can be brought to the United Way of Pioneer Valley, 1441 Main St., Suite 147, Springfield (weekdays, 8:30 a.m. to 4:30 p.m.), Western Mass News, 1300 Liberty St., Springfield (weekdays, 9 a.m. to 5 p.m.), Balise Kia, 603 Riverdale St., West Springfield (every day, 11 a.m. to 5 p.m.), or Six Flags New England (Wednesday, Aug. 16 only). Aug. 16 is National Roller Coaster Day. Donors who provide six to 19 items will receive a $20.17 coupon toward main-gate admission at Six Flags New England. Those who provide 20 or more items will receive a free ticket. This event concludes the Stuff the Bus campaign.

Single-family Home Sales Down Slightly in June

SPRINGFIELD — Single-family home sales were down 2.6% in the Pioneer Valley in June compared to the same time last year, while the median price rose 4.8% to $218,000, according to the Realtor Assoc. of Pioneer Valley. In Franklin County, sales were down 1.3%, while the median price rose 16.3% from a year earlier. In Hampden County, sales were up 3.2%, while the median price was up 5.5%. And in Hampshire County, sales fell 15% from June 2016, while the median price was up 6%.

Departments Incorporations

The following business incorporations were recorded in Hampden, Hampshire, and Franklin counties and are the latest available. They are listed by community.

CHICOPEE

Maharajshree Inc., 67 Monroe St., Chicopee, MA 01020. Sheetal Patel, Same. Variety store with convenience items and alcohol.

HARDWICK

Lost Towns Brewing Company, 1643 Petersham Road, Hardwick, MA 01037. Curtis Stillman, same. Brewing malt beverages.

HOLYOKE

Metras Tax Services Inc, 12 Corser St., Suite 411, Holyoke, MA 01040. Lena Gauthier, 19 Berwick Road, Longmeadow, MA 01106. Tax preparation.

NORTH ADAMS

LT Requisitions Inc., 1544 Curran Highway, North Adams, MA 01247. Luis Teixeira, 500 Old Windsor Road, Dalton MA 01226. Distribution and manufacturing.

ORANGE

Launchspace Inc., 131 West Main St., Suite 342, Orange, MA 01364. Alec Macleod, 78 Chestnut Hill Road, Orange, MA 01364. To create and operate a makerspace (a set of member-based shops), to incubate and support new businesses engaged in making tangible things, to support workforce development by providing specifically targeted instruction.

PITTSFIELD

Lenco Export Inc., 10 Betnr Industrial Dr., Pittsfield, MA 01201. Leonard M. Light, 5 Andrea Dr., Pittsfield, MA 01201. Commodities broker and commission agent.

SPRINGFIELD

Luxury Real Estate Inc., 30 Glenham St., Springfield, MA 01104. Charlie S. Melo-Perez . Same. Real estate.

M & J Enterprises Inc., 14 Riverview Terrace, Springfield, MA 01108. Gerald T. Adams, Same. Sales and service of over the air antennas.

WESTFIELD

Maximum Transport Inc, 38 Greenwood St., Westfield, MA 01085. Viktor Burunov, Same. Trucking.

WILBRAHAM

Kidney Care and Transplant Services Of New England, P.C., 2 Sylvan Dr., Wilbraham, MA 01095. George S. Lipkowitz, 24 Saro Dr., Amherst, MA 01002. Medical service.

Cover Story Sections Tourism & Hospitality

Art of the Deal

By Kathleen Mellen

Crowds at Paradise City Arts Festival

Crowds at Paradise City Arts Festival

Linda and Geoffrey Post

Linda and Geoffrey Post say the festival’s early success snowballed and took on a life of its own.

It’s tough to make a living as an artist, and no one knows that better than Linda and Geoffrey Post, who made a go of it for 20 years, much of it on the art-show circuit, before deciding, in 1994, to switch gears. That’s when they founded the Paradise City Arts Festival.

Geoffrey Post, a fiber artist, and Linda Post, a painter, say they took an enormous leap of faith when they started the festival at the Three County Fairgrounds in Northampton. They gathered work from fellow artists, put notices in local newspapers, and set up in the Fair’s largest building, the Arena, whose lopsided dirt floor was better designed to show horses, pigs, and sheep than sculpture, ceramics, and fine jewelry.

And they wondered if anyone would come.

Well, people did. Now, 22 years later, the festival is one of the premier such events in the nation, with 250 artists and craftspeople and some 10,000 customers flocking to the site twice a year, in May and October, to immerse themselves in works by some of the nation’s finest craft makers and independent artists, along with a sculpture garden, fund-raisers for local charities, and a wide array of victuals from local restaurants — all to the accompaniment of lively jazz melodies.

Visitors to the award-winning festival have come from all 50 states, and five continents, to partake of what Boston Magazine calls “a unique visual arts institution.”

How it all came to be this institution, and how it continues to grow and prosper, is an intriguing story, one in which the Posts and a number of other players have remained focused on the big picture — figuratively, and quite literally.

Brush with Fame

The very first thing the Posts had to do, back in 1995, was to establish a working relationship with the fair, which was established in 1817 for the purpose of promoting agriculture, agricultural education, and agricultural science in the Commonwealth — a far cry from what the Posts were proposing.

Even with the fair’s blessing, which they received, there was much to be done before a single artist could set up — including making significant investments in the site so it could support such a venture. First up was the installation of an electrical system big enough to power the festival. Plus, they added, when it rained, the whole place, which sits in a floodplain, turned to mud, so they had to fix that.

“It was really an experience trying to transform that space,” Linda Post said. “It took a lot of time, effort, money, planning, faith, and hope.”

But, once they got started, things began to cook.

“In ’95, we were successful enough so that we could have a ’96, and ’96 was a little better than ’95,” Geoffrey said. Then, in 1997, things really took off, when they attracted the attention of the New York Times and the Boston Globe, which wrote features about the event.

“Things just exploded. It was one of those Woodstock-type scenarios, where they’re backed up on Route 91, all the way to Hartford,” Post said. “After that, it kind of had a life of its own.”

Terry Evans

Terry Evans

That success signaled to the city and the fairgrounds that there might be uses for the site other than traditional agricultural events. In 2010, a committee was formed, which included representatives of the fair, the city, and the festival, to consider improvements to the site, with an eye toward expanding its use as a year-round venue for events like the Paradise City Arts Festival. A consulting firm was hired to analyze potential economic gains of an upgrade to the fairgrounds, and the results were impressive: it was projected that such a shift would add 500 jobs and result in an economic output of nearly $63 million, up from $25.9 million.

That got the ball rolling. A $42 million expansion was planned for the 55-acre site, which would include two phases: first, the demolition of old stables and the construction of three new horse barns, and, second, the construction of an 80,000-square-foot exhibition hall, as well improvements to the stormwater drainage, roads, and sidewalks.

Phase one was completed in 2011, when the fair was awarded $4 million by the state to build the new barns and to improve drainage on the site. But then, things stalled, and plans for the exhibition hall were put on hold, says the fair’s general manager, Bruce Shallcross, especially in light of a changed local market, including the addition of a new casino in Springfield and a still-recovering economy.

“We’re not sure, now, that we can support an 80,000-square-foot hall, but the Redevelopment Committee is still looking at alternatives,” he said.

All the while, the festival has stepped up, Shallcross told BusinessWest, sharing expenses for infrastructure improvement, including paving part of the grounds to deal with the mud problem.

Nnamdi Okonkwo

Nnamdi Okonkwo

“They’ve been very good partners over the years,” he said. “They are our anchor event in the spring and the fall, and we have an excellent working relationship with them.”

The Posts also say they have a good relationship with the city of Northampton, and while there’s no official, fiscal partnership, they do enjoy a symbiotic relationship. For example, it is common for the city’s mayor to write a welcome letter for the festival’s catalogue, and the Posts hire police and fire details for security and traffic control. They also bring tens of thousands of patrons from around the region, and across the country, to Northampton.

Indeed, a marketing survey the festival requisitioned about 10 years ago showed that some 70% of the people who attend the show come from outside the Pioneer Valley.

“The restaurants are full, the hotels are full. We think it’s good for the fairgrounds, good for the festival, and good for Northampton,” Shallcross said.

In a gesture of thanks for the city’s support, the Posts offer the Greater Northampton Chamber of Commerce space at the festival each year, where they can promote the city, its restaurants, events, and tourist attractions. That’s a boon for Northampton and the chamber, says its executive director, Suzanne Beck.

“The festival draws thousands of people to Northampton, and once they’re here, people are naturally curious about the area,” Beck said. “By having a pop-up visitor center at the festival, we can share everything about cultural events, dining offerings —what to see and do in the area — and fulfill that curiosity.

In a Different Mold

Fast-forward to 2017.

Not content to rest on their laurels, in May, the Posts decided to “redo everything.” They moved out the 23-year-old Arena building into the three relatively new barns, which are better equipped to house artists’ display booths — although they are still mainly intended for agricultural use.

“At least they have concrete floors,” Linda Post said.

The festival also utilizes more of the surrounding, outdoor areas, for its sculpture promenade, a dining tent, and entertainment.

It’s a move that has paid off.

“Whenever you make a big change like that, it makes you nervous, but we got great feedback from the exhibitors and the customers,” Linda Post said. “People stayed longer, and they really enjoyed the new layout.”

After more than two decades, the Posts say, they have to work diligently to keep the festival fresh. Each year, they combine new artists with the old, always with an eye toward curating an event that includes different price points and aesthetics, and new trends.

“If we don’t get fresh new artists to every show, it gets stale,” Geoffrey Post said.

Turns out, that’s not a problem: Far more artists and craftspeople apply to the festival than the Posts can accept.

“Every year, we’re getting new generations of artists and new generations of patrons,” he noted. “It has a life of its own.”

Looking to the future, the Posts say, they are finding ways to use the Internet to their advantage. They recently developed the Paradise City Membership Program, a partnership which allows artists to market their work year-round, through the festival’s website.

They produce a glossy magazine that gets mailed out to 60,000 households, and they are developing email newsletters and other promotions that go out to patrons on their email list, which is more than 40,000 strong.

Finally, while they don’t have a Paradise City Arts Festival app, they’ve made sure their website is optimized for cellphone use.

“We’re trying to figure out the right model for using all the new technologies.” Linda Post said.

The next Paradise City Arts Festival in Northampton will be Oct. 7-9, when artists and craftspeople will have on the display, and for sale, a wide variety of mixed-media art, ceramics, furniture, jewelry, photography, works on paper, wearable fiber art, and much more.

As is their tradition, there will be a “show within a show,” which invites participating artists to create work related to a special theme: This year, it’s “Life of the Party.”

And, in keeping with another annual tradition, the Posts will invite participating artists to donate a piece for an auction to raise money for a local non-profit organization. Since 1996, more than $400,000 has been raised in support of such causes as the Cancer Connection, the International Language Institute, and the Breast Form Fund. This year, the money will go to WGBY Public Television for Western New England.

Nice Work, If You Can Get It

As the Posts prepare for the next show in Northampton (they also produce a smaller, sister festival in Marlborough), things are heating up at their offices in Northampton’s Industrial Park.

“People don’t realize how much work goes into the shows; we start preparing months in advance,” Linda Post said. But she doesn’t mind. “Every day, we’re surrounded by all these beautiful objects and creative people. That’s a really good way to have to work.”

If one were to call it work. The Posts prefer to call it their passion.

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MONSON — Monson Savings Bank announced that Donna Easton-Vicalvi has joined the bank as vice president of Government Banking. She has more than 24 years of experience in the municipal-finance field, including 12 years as treasurer for the town of Hampden and the Hampden-Wilbraham Regional School District.

Easton-Vicalvi joined United Bank in 2008 to develop a Government Banking Division in Massachusetts and Connecticut as United Bank acquired branches in Connecticut. In 2016, she joined Merchants Bank in Vermont to develop a Massachusetts government-banking presence for the bank until 2017, when Merchants was acquired by Community Bank Systems.

“We are extremely pleased to have Donna join us,” said Steve Lowell, Monson Savings Bank president, adding that she brings not only a wealth of experience, but numerous affiliations and community involvement as well. “We look forward to her helping Monson Savings Bank enhance and expand our municipal products and services with her expertise.”

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EASTHAMPTON — Hogan Technology announced it will launch an awareness campaign to educate small to mid-sized business (SMB) owners about the importance of having a 4G backup plan in their organizations.

With the vast majority of business owners virtualizing their infrastructure and investing heavily in cloud-based technologies to support an increasingly mobile workforce, businesses need more reliable connection to the internet than ever before. While many SMBs are routinely frustrated by incessant internet outages, especially in a wireless network environment, companies must understand the power of 4G Internet, said Sean Hogan, president of Hogan Technology. The campaign aims to teach business owners the power of 4G backup and how organizations can utilize this advancement in order to bolster productivity and ensure smooth operations at all times.

For many businesses, a WAN (wide-area network) outage is largely inevitable. Many businesses simply accept these outages as an unavoidable fact of life while they simultaneously cause damaging losses, in terms of tens of thousands of dollars in lost productivity, and missed opportunities each instance these outages occur. In the past, business owners purchased additional analog lines to circumvent the problem and to ensure that their staff wouldn’t be prevented from doing their work; however, today those extra analog lines are no longer necessary.

Hogan Technology has found that using a 4G cellular network as a backup to a traditional wireless network can serve the bottom-line goal of keeping employees going, no matter what hiccups arise in Internet connectivity. The goal of 4G backup is simple: to provide a secondary network interface for remote routers to access when the primary link is unavailable. With inevitable internet outages facing almost every organization, and the costs associated, it simply makes no sense for a business to risk its entire well-being on a single point of failure, Hogan said. While it is still advisable for an SMB to utilize its existing networks as a primary resource, it’s also prudent for organizations to have a 4G failover in place, in the event of an internet outage, so that employees can keep going no matter what happens.

As SMB infrastructure continues to migrate more and more to a cloud-based environment, nearly all SMBs have an even heavier demand on Internet connectivity than they did even only a few years ago. Employees have grown to simply expect the Internet to ‘always remain on,’ and without this in place, many employees simply cannot perform their jobs. The ubiquity of 4G cellular networks has helped to strengthen cellular networks across the nation as a whole, and this has become a cost-effective, minimally intrusive means to create redundancy in a SMB in short order. Paired with a high-performing wireless network, 4G backup simply makes sense for SMB owners who take their productivity seriously, Hogan noted.

“We advise our customers on how to create redundancy in the most cost-effective means possible,” he added. “Our goal as a technology advisor is always to innovate and find ways to leverage futuristic technology to increase our customers’ profitability today. We believe that our customers should incorporate this solution into their networks to ensure that their businesses remain in operation regardless of what’s going on in the WAN environment.”

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HOLYOKE — The Boston Business Journal announced the region’s top corporate charitable contributors, and for the 10th year in a row, PeoplesBank is among the companies included on the list.

The region’s top charitable companies, which in many instances include the companies’ corporate foundations, will be honored at the magazine’s 12th annual Corporate Citizenship Awards on Thursday, Sept. 7 at Fenway Park in Boston.

“We are incredibly proud of the 94 companies that qualified for the list. They are all outstanding examples of the impact and importance of giving back,” said Carolyn Jones, Boston Business Journal market president and publisher.

The Boston Business Journal’s Top Corporate Charitable Contributors list is composed of companies that gave at least $100,000 to Massachusetts-based charities in 2016.

“Our mutual charter supports everything we do and why we are succeeding as a community bank,” said Matthew Bannister, first vice president, Marketing & Innovation at PeoplesBank. “Because of our mutual charter and related values, we have a unique ability to help the communities we serve through volunteer efforts and millions of dollars in donations to charitable and civic causes.”

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SPRINGFIELD — On Monday, Aug. 21, New England residents will have a rare opportunity to view a partial eclipse of the sun. This type of eclipse occurs during the daytime when the moon passes in front of the sun and covers part of the sun’s disc. The Springfield Museums’ Science Museum staff and members of the Springfield Stars Club will set up telescopes equipped with safe solar filters on the Quadrangle for public viewing of the event from 1 to 4 p.m.

The partial eclipse seen in New England will lack the dramatic darkening that will be experienced by observers who are stationed along the path of the moon’s shadow, which is about 70 miles wide and stretches from Oregon to South Carolina. From that strip of land, known as the path of totality, people will witness a total solar eclipse — the first such eclipse visible in the continental U.S. since 1979. Anyone positioned outside the path will see a partial eclipse.

In Springfield, the eclipse begins at 1:25 p.m. and ends at 3:58 p.m. At maximum eclipse, which occurs at 2:44 p.m., two-thirds of the sun’s disc will be covered by the moon. Since part of the sun will always be visible from New England during the event, observers must use filters that are specifically made for viewing the sun. The use of improper filters over the eyes or on a telescope may result in permanent eye damage. A limited number of safe ‘eclipse glasses’ will be distributed to participants.

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HOLYOKE — The Valley Blue Sox (29-18) punched their ticket to the NECBL championship series Sunday with a 2-1 win to complete a two-game sweep of the Upper Valley Nighthawks (29-17). The Blue Sox will face the Ocean State Waves today, Aug. 7, on the road in game 1, followed by game 2 on Tuesday, Aug. 8 at MacKenzie Stadium in Holyoke.

Zach Kohn earned the win Sunday, pitching into the seventh inning and allowing two hits and no runs while striking out nine batters. Tyler Smith got the four-out save. Mark Grunberg started the scoring with an RBI double in the third, which was followed by an RBI single by Joe Mercadante.

Tickets for Tuesday’s home game are $7 for adults and $5 for children under 12 and seniors. To purchase tickets, call (413) 533-1100 or visit valleybluesox.com. Tickets will also be available at the gate.

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HOLYOKE — The Western Mass. Employment Collaborative (a service of Riverside Community Care) and Holyoke Community College are partnering for a Job Fair on Tuesday, Aug. 22 from 10 a.m to noon at Holyoke Community College’s Kittredge Center, Room 303.

The purpose of the event is for businesses to meet qualified candidates for their hiring needs and for job seekers to have multiple opportunities to speak to employers and partner agencies and to interview for competitive employment.

Western Mass. Employment Collaborative (WMEC) partners are all working toward a common goal: to increase employment opportunities for individuals with disabilities. WMEC works across all disabilities and represents hundreds of job seekers who have the skills, commitment, and desire to enter the workforce and contribute positively to a local employer. By attending this job fair, employers will discover this is a largely untapped pool of qualified job candidates and learn how to work with the vibrant partnership between service providers, government agencies, and workforce-development entities that WMEC facilitates.

The job fair will serve as both as a recruitment venue and a valuable experience for job seekers as they prepare to enter the workforce. Job developers and coaches will work with their job seekers around readiness skills and how to interact with employers. Students from the college will have an opportunity to be a part of this diverse and inclusive environment and see what employers from Western Mass. have to offer.

Contact Pam Mendes at [email protected] or (617) 360-1646 with questions.

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AMHERST — Local improv company Happier Valley Comedy announced a new addition to its Comedy School lineup of classes for the fall. Family Improv is a six-week class held on Sunday afternoons beginning in September and is open to any child-and-adult combo.

Family Improv gives families the opportunity to laugh with a loved one and bond over fun improvisation games and exercises. The Family Improv curriculum is guided by the principles of acceptance, mindfulness, quieting judgment of self and others, and strengthening communication, all while having a blast playing together.

“Improv is a powerful tool for bringing people together in a supportive environment,” said Happier Valley Comedy founder Pam Victor. “I’m thrilled to add this fun class to the Happier Valley Comedy School lineup. Now we can bring even more laughter to people of all ages.”

Family Improv will complement Happier Valley Comedy’s monthly Happier FAMILY Comedy Show, a high-energy, interactive event designed especially for families and kids ages 5-12. “Folks who come to the Happier FAMILY Comedy Show always ask if they can learn how to do some of the games we play onstage,” Victor said. “As of September, the answer is now ‘yes.’”

Any combo of adults and kids who love each other are invited to attend class together, she continued. “Kids can take Family Improv with aunts and uncles, special friends and neighbors, grandparents, or Big Brothers/Big Sisters. We believe love makes a family.”

Registration for Family Improv opens on Friday, Aug. 4 on the Happier Valley Comedy website (www.happiervalley.com), with weekly classes to be held Sept. 10 through Oct. 15 on Sundays from 1 to 2:30 p.m. Family Improv will be taught by Kate Jopson, a graduate of the Happier Valley Comedy’s Zen of Improv classes and a Happier FAMILY Comedy Show cast member. Every child who is registered in the class receives a free ticket to the comedy show.

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HOLYOKE — In keeping with its mission to empower women to be more confident in their personal and professional lives, Dress for Success of Western Massachusetts is hosting a tag sale at the Holyoke Mall to raise funds and awareness, while also working to meet the needs of women throughout the community.

The sale is scheduled for Friday, Aug. 18 from 10 a.m. to 9 p.m.; Saturday, Aug. 19 from 10 a.m. to 9 p.m., and Sunday, Aug. 20 from 11 a.m. to 6 p.m. Customers may peruse through the racks of new and gently used donated items, including suits, dresses, pants, blouses, skirts, shoes, accessories, and more. Items may be purchased by filling a shopping bag for only $25.

All proceeds will benefit Dress for Success. Anyone interested, in volunteering should e-mail [email protected].

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HOLYOKE — As a business, your most valuable assets are your employees. When your staff is happy and motivated, they’re more likely to perform at the highest levels. “The best way to create this type of environment is by giving everyone a sense of ownership,” said Margaret Lenihan, senior vice president, Cash Management at PeoplesBank.

In other words, get all your employees to think like entrepreneurs. “If your employees don’t feel they own their own spaces, they will constantly wait for your day-to-day directions and expect you to solve every problem,” Lenihan added.

The ‘owning your own space’ principle is one any business can incorporate, whether it has two or 200 employees. Here are the five steps:

1. Set Project Goals. When beginning projects, ensure your team has a clear set of goals. “Give them leeway in establishing the time frame for those goals,” said Tammy Bordeaux, asistant vice president, regional manager at PeoplesBank. “When they’re able to set the deadline, they’ll feel more accountable for meeting it.”

2. Establish Accurate Metrics. Implement both quantitative and qualitative criteria. “Letting your staff know what metrics you consider the most important allows them to decide what tradeoffs they’re willing to take when making choices on the project,” Lenihan said.

3. Provide Proper Resources. If employees don’t have appropriate resources, they won’t be able to finish the project and may feel like they’re not being given a real chance to succeed. “Especially if there may be budget constraints,” added Bordeaux, “decipher how much those restraints play into the success of the overall project and either adjust your expectations accordingly or decide if the project isn’t realistic.”

4. Monitor; Don’t Suffocate. “Just because you’re not physically hovering over your worker’s desk doesn’t mean that you’re not micromanaging,” Lenihan said.

Micromanagement is a lot subtler in reality, whether it’s taking back authority over previously delegated projects or just having an overly critical eye for details. “Instead, go over the status of a project by having meetings at midway points and making suggestions,” Bordeaux added. “But keep in mind your team should still be free to achieve the revised goals in the way they think is best.”

5. Tolerate Mistakes. If you want your employees to take chances, you need to be forgiving when they make mistakes. “You shouldn’t accept mistakes that are caused by laziness or sloppiness; however, you do need to tolerate a well-intentioned mistake,” said Bordeaux.

If a project does fail, you can then make it a teachable moment by providing feedback on what led to that mistake. “Always start with what went right before you discuss what went wrong,” Lenihan added, “and never humiliate them in front of others, or you’ll witness an intentional decrease in productivity in response to your actions.”

In conclusion, Bordeaux said, “when you’re successful at making your employees feel like they have ownership in the company, they will begin to make choices as if they’re spending their own money. They’ll also be able to adapt quickly in case anything changes along the way. Over time, this type of culture will increase motivation and help you identify star performers, which will ultimately lead to better results.”

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CHICOPEE — Sunshine Village held its 28th annual fund-raising golf tournament on Aug. 2 at Chicopee Country Club. The event sold out, with 38 teams participating. A reception with awards, raffles, and a silent auction followed at the Castle of Knights in Chicopee.

The winning team was from Kellco Products. Charter Oak Insurance and Financial Services came in second, and a team helmed by captain Todd Rubner placed third.

On behalf of board president Ernest Laflamme Jr. and the rest of the board of directors, Sunshien Village Executive Director Gina Kos thanked the many sponsors that helped make the day a great success, including Chicopee Savings Bank Charitable Foundation, PeoplesBank, and Westfield Bank. As it celebrates its 50th anniversary, Sunshine Village will use the funds raised to create exciting opportunities to live and learn, work and earn, and give and grow for the more than 450 people in the organization’s day-services programs.

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SPRINGFIELD — The Hampden County Bar Assoc. will offer a free Legal Help Hotline in conjunction with Western New England University School of Law on Thursday, Sept. 21 from 4 to 7 p.m. at the law school, 1215 Wilbraham Road, Springfield. Individuals needing advice should call (413) 796-2057 to speak to a volunteer.

Volunteers will provide legal advice on a variety of topics, including divorce and family law, bankruptcy, business, landlord/tenant matters, and real estate. Additionally, in light of recent immigration developments, attorneys with immigration-law experience will also be available to answer questions. Spanish-speaking attorneys will be available.

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SPRINGFIELD — Massachusetts and Connecticut business leaders are being surveyed about their companies’ outlook, methods to recruit and retain talent, and thoughts on how to address the region’s most pressing transportation issues.

The 2017 Business Survey is once again being conducted by the New England Knowledge Corridor (NEKC), an interstate partnership of regional development, planning, business, tourism, and educational institutions working together to advance the region’s economic progress.

“The New England Knowledge Corridor is seeking a great response from business leaders in both Connecticut and Massachusetts in order to collect the level of input needed to move forward strategically toward our collective interstate goals,” said NEKC Steering Committee Chairman and Pioneer Valley Planning Commission Executive Director Tim Brennan.

The survey is online and should take no more than 15 minutes to complete. To access the survey, click here. All answers are completely confidential and reported only in aggregate.

The survey will close on Aug. 25, and key results will be released at the NEKC’s 2017 State of the Region Conference on Wednesday, Oct. 18 at Union Station in Springfield.

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GREENFIELDSolar Power World, the leading publication covering solar technology and development, published its annual Top Solar Contractors list in July. PV Squared, a local solar-installation company and worker-owned cooperative, was listed prominently among other top solar contractors and developers across the country.

PV Squared is a local leader in the field of solar design, installation, and maintenance. A worker-owned cooperative, the company has provided renewable-energy solutions to a range of clients, including business owners, commercial property owners, farmers, and homeowners since 2002. PV Squared currently employs 42 people, 19 of whom are co-owners of the business. In 2016, it completed 188 projects in the Pioneer Valley and surrounding areas, installing 2.5 MW of solar power. It is also a certified B Corporation, demonstrating its commitment to a triple-bottom-line business model.

“It’s an honor to represent Western Massachusetts as a locally owned business on this list of top solar companies, and to be among a total of 19 companies located in the Commonwealth. We’ve put our hearts into our work for the past 15 years, so to be recognized in this way by a national publication is deeply rewarding,” said PV Squared General Manager Stacy Metzger.

While PV Squared is being recognized nationally, its focus and commitment has remained local. It is currently involved in Franklin County’s first Habitat for Humanity project in five years and will be contributing a solar array to the construction of an energy-efficient home in Greenfield. Additionally, it is also exploring opportunities to partner with the Franklin County Technical School to mentor young people through a solar installation process. The donation of this solar array will not only eliminate upfront costs for the future homeowner, but will also help strengthen the local community.

“This is our community, and it means a lot to us to help create a healthier future,” Metzger said. “Our ongoing partnerships with local organizations, such as Pioneer Valley Habitat for Humanity, allow us to make a greater impact and find more meaning in the work we do.”

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AGAWAM — The Springfield Business Improvement District will present the first annual Springfield Jam Festival in downtown Springfield on Saturday, Sept. 9 from noon to 11 p.m. at Court Square. Court Square will host multiple stages, featuring dozens of local artists performing throughout the entire day, playing everything from rock and country to blues, reggae, and more. Area vendors will sell a large variety of food and beverages.

Sponsorship agreement goals have been reached to put on the festival, and all additional funds raised by the event will go to the National Alliance on Mental Illness (NAMI) of Western Massachusetts, which is dedicated to improving the lives of individuals and families affected by mental illness through support, education, and advocacy.

One in four people in the U.S. has a mental-health condition, and as an affiliate of the nation’s largest grass-roots mental-health organization, NAMI-Western Massachusetts advocates for access to services, treatment, support, and research and is steadfast in its commitment to raising awareness and building a community of hope for all those in need.

For more information on the Springfield Jam Festival, visit springfielddowntown.com/springfield-jam-fest.

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HOLYOKE — For the second year in a row, the Gateway to College program at Holyoke Community College has received national recognition for exemplary performance.

The Gateway to College National Network, based in Portland, Ore., honored HCC with its 2017 Gateway Program Excellence Award at a conference in Providence, R.I. last month.

Gateway is a second-chance, dual-enrollment program for students who have either left high school or are at risk for dropping out. Gateway students take college classes and earn college credits while also working toward their high-school diplomas.

The 2017 award recognizes Gateway programs that exceeded all four of the network’s performance benchmarks for the 2015-16 academic year: first-term GPA, one-year persistence, two-year persistence, and three-year graduation rate.

HCC’s Gateway program won the national network’s inaugural Excellence Award last year and in 2014 was ranked number one among all the Gateway programs in the U.S.

“We’re awfully proud,” said Vivian Ostrowski, HCC Gateway to College coordinator. “Putting disadvantaged, at-risk youth into college classes may seem counterintuitive, but our students have proven year after year that this model works and they can succeed at high academic levels.”

In June, the program graduated the largest class in its nine-year history, awarding certificates to 33 students from Springfield, Holyoke, Westfield, Palmer, Longmeadow, Agawam, Minnechaug, and Belchertown.

Since its founding in 2008, HCC’s Gateway to College program has helped 251 students earn their high-school diplomas while also getting an early start on college. More than half have continued on to college, and so far 30 have earned their associate degrees from HCC, and six have earned bachelor’s degrees. Six Gateway to College graduates earned their associate degrees from HCC on May 27.

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LONGMEADOW — Grove Property Fund and Talbots announced that the women’s-apparel retail store will be returning to Longmeadow Shops. The announcement is the latest from the Longmeadow Shops, which recently expanded its retail footprint by 20%, attracting new tenants Verizon Wireless and J.Crew Mercantile while allowing CVS Pharmacy to move to a larger retail space with a pharmacy drive-thru.

Talbots operated at the Longmeadow Shops from 2001 to 2013. The new store will utilize 5,334 square feet of retail space, the majority of the space previously occupied by CVS Pharmacy. The new location, anticipated to open this fall, will compliment new and existing retail offerings at the recently expanded Longmeadow Shops.

“Adding another top-selling retail brand like Talbots to our shopping center is a real win for us and for the community,” said Steve Walker, owner of Grove Property Fund. “I know Talbots will be welcomed back with open arms to Longmeadow, and ultimately will help us to provide an even better shopping experience for our patrons.”

The new Talbots location at 720 Bliss Road in Longmeadow will feature misses, petite, and accessories.

“We are looking forward to opening in Longmeadow and offering our devoted customers a renovated retail environment to shop our modern classic style collections,” said Patrick Walsh, senior vice president of Talbots Stores.

The Longmeadow Shops have long been a fixture in the heart of the Longmeadow community, with a history that dates back to the early 1960s. Grove Property Fund purchased the property in 1994 and has worked tirelessly to enhance customer experience in a competitive retail market.

The Longmeadow Shops feature local, regional, and national tenants that create a centralized shopping area with a strong mix of retail and restaurant options. Current tenants include United Bank, Bertucci’s, Fleet Feet, Caren & Co., Max Burger, Giftology, Peachwave, Chico’s, Gap and Gap Kids, Ann Taylor, Delaney Market, In Chic Boutique, Oksana Salon & Spa, Francesca’s, Starbucks, J. Jill, Shoenique, CVS Pharmacy, Jos. A. Bank, Ume Asian Bistro, Bank of America, J.Crew Mercantile, and Verizon Wireless. Great Harvest Bread Co. is scheduled to open by the end of August.

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WESTHAMPTON — Regnaleb Enterprises, a sales and marketing consulting firm, announced it is offering high-caliber sales-management and growth strategies to small and mid-size companies throughout Western and Central Mass. The organization is led by Art Belanger, an experienced sales and marketing professional with more than 30 years in the industry.

“I’ve had the experience of working for large corporations, mid- to small-sized businesses, and successful startups, building sales teams from the ground up,” said Belanger. “Mentoring sales representatives and implementing long-term strategic plans has been my passion. I’m looking forward to working with local business leaders to streamline their tactics.”

The Regnaleb process utilizes the salesQB program to conduct a complete audit of an organization’s current sales and marketing process. The results are used to benchmark performance and identify areas for growth and improvement. Following the audit, business leaders will be taken through an in-depth report that will pinpoint methods for increased efficiency throughout the entire sales process, from lead generation and management tactics to the use of digital technologies like CRM, software programs, and social media.

A successful salesforce is empowered, efficient, and informed, Belanger said, adding that Regnaleb Enterprises will offer a custom road map to improve communications, management, customer service, and sales techniques to drive increased performance.

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BOSTON — The Associated Industries of Massachusetts Business Confidence Index shed 0.3 points to 61.5 last month, leaving it 6.4 points higher than a year ago. The Index has gained ground in five of seven months so far in 2017.

The July slip was led by the Employment Index, which dropped 2.4 points from June. Experts on the AIM Board of Economic Advisors (BEA) believe the slide reflects employers’ inability to hire skilled workers amid a tight labor market rather than a hiring slowdown caused by economic factors.

“Confidence levels at or above 60 signal continued strong confidence among employers in the direction of the state and national economies,” said Raymond Torto, BEA chair and lecturer at Harvard Graduate School of Design. “The labor shortage is a serious issue. We hear anecdotes from companies in multiple industries that are turning away business or postponing expansions because they can’t find tech specialists, manufacturing workers, or electricians to take the new jobs.”

The AIM Index, based on a survey of Massachusetts employers, has appeared monthly since July 1991. It is calculated on a 100-point scale, with 50 as neutral; a reading above 50 is positive, while below 50 is negative. The Index reached its historic high of 68.5 on two occasions in 1997-98, and its all-time low of 33.3 in February 2009. The index has remained above 50 since October 2013.

The constituent indicators that make up the overall Business Confidence Index were mixed during July. The Massachusetts Index, assessing business conditions within the Commonwealth, lost a point to 63.2, still six points higher than in July 2016.

The U.S. Index of national business conditions rose 0.5 points to 57.9 despite lingering uncertainty about federal healthcare and economic policy. July marked the 88th consecutive month in which employers have been more optimistic about the Massachusetts economy than the national economy.

The Current Index, which assesses overall business conditions at the time of the survey, declined 0.7 points to 61.2, while the Future Index, measuring expectations for six months out, edged up 0.1 point to 61.8. The Future Index ended the month seven points higher than a year ago.

The Company Index, reflecting overall business conditions, lost 0.2 points to 62.2, up 6.3 points during the 12-month period. And though the Employment Index dropped to 55.7, the Sales Index rose for the third consecutive month, gaining 1.5 points to 64.1.

The AIM survey found that 39% of respondents reported adding staff during the past six months, while 19% reduced employment. Expectations for the next six months are similar, with 37% expecting to hire and only 10% downsizing.

Elliot Winer, chief economist with Winer Economic Consulting, said workers with the type of skills needed by employers in growing industries remain in short supply, even though Massachusetts has posted significant increases to its labor force so far in 2017.

“Employers report that it is increasingly hard to fill jobs. Job vacancies now significantly exceed new hiring. And yet, wage growth in the state has been near zero when adjusted for inflation,” Winer said.

Eastern Mass. companies were more confident in June than those in the western portion of the Commonwealth, posting a 61.5 confidence reading in June versus 60.5 for employers in Western Mass.

Manufacturing companies remained optimistic about the economy with the 59.6 confidence reading, but not as optimistic as employers outside the manufacturing sector, who posted a 63.6 result.

AIM President and CEO Richard Lord, also a BEA member, noted that employer confidence in the Massachusetts economy has stalled as the state Legislature has taken several troubling votes, including one last week to force employers to close a $200 million gap in MassHealth with no long-term reforms to the program.

“Employers are thus left not only to struggle with the rising cost of providing health insurance to their own employees, but to bail out an unsustainable public insurance program as well,” Lord said. “There are consequences to raising the cost of doing business, and declining confidence is a red flag for what may come next.”

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HOLYOKE — The Valley Blue Sox have locked up the #2 seed in the Northern Division of the New England Collegiate Baseball League, and will play host to a wild-card game at Mackenzie Stadium in Holyoke on Thursday, Aug. 3 at 6:35 p.m. The opponent has yet to be announced.

The Blue Sox will leave their ticket prices at the regular season rate of $7 for adults and $5 for kids and seniors. Also, considering the season’s handful of rainouts, and in a further effort to pack the house on Thursday, anyone with unused game tickets from this season or flex tickets may use them for admission to this game.

To order tickets, call (413) 533-1100 or purchase them online at www.valleybluesox.com.

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AMHERST — The food in the UMass Amherst dining halls is so good that the Princeton Review came back for another helping, choosing the school as the national leader in collegiate dining in the U.S. for a second straight year.

The announcement further cements UMass Dining’s reputation for serving up healthy, sustainable, and delicious food prepared by award-winning chefs, said Ken Toong, executive director of Auxiliary Enterprises at UMass Amherst.

“What an honor,” he said. “We are overjoyed about the recognition. Thanks to our hard-working staff and support from our students and the university community. You inspire us every day to create a memorable experience, one meal at a time.”

Added Chancellor Kumble Subbaswamy, “UMass Dining’s outstanding food helps make our campus a great place to live, study, and work. We’re very proud of our dining-services staff and all they do. They’ve always been number one to us.”

Rankings of the top 20 schools in 62 categories are posted online at www.princetonreview.com/best382 and included in the company’s 2018 edition of “The Best 382 Colleges.” The rankings are based on surveys of 137,000 students at the schools in the guide.

UMass Dining is the largest college dining-services operation in the country, serving 45,000 meals daily, or 5.5 million meals per year. Since 1999, overall participation the university’s meal plan has more than doubled from 8,300 participants to more than 19,200.

A self-operated program committed to providing a variety of healthy world cuisines using the most sustainable ingredients, UMass Dining incorporates recipes from accomplished chefs and nutritionists as well as principles from the Culinary Institute of America and Harvard School of Public Health to its cycle menu. UMass Dining is known for being among the most honored collegiate dining programs in America by many national organizations. For the past seven years, UMass Dining has been selected to the Princeton Review’s “Best Campus Food” list. It ranked tenth in 2012, third in 2013 and 2014, second in 2015 and 2016, and first in the 2017 and 2018 editions.

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EASTHAMPTON — Matthew Sosik, president and CEO of bankESB, announced that three people have been promoted. Katrina Dziedzic and Susanne deVillier have been promoted to vice president, branch officer, while Alison McCoy has been promoted to compliance specialist – officer.

Dziedzic joined the bank in 2007 and has 32 years of banking experience. She began as branch officer in Westfield and was promoted to senior branch officer in 2011 and to assistant vice president, branch officer in 2014. She has an associate’s degree from Springfield Technical Community College. She is active in the community, serving as executive board member and treasurer for the Westfield Boys and Girls Club and auction co-chair of the Westfield Kiwanis Club.

Meanwhile, deVillier joined the bank in 2010 as branch officer in Agawam and has 22 years of banking experience. She was promoted to senior branch officer in 2014 and then to assistant vice president, branch officer in 2015. She has been instrumental in leading the successful bankwide checking-account-acquisition program. She is treasurer of the Agawam Rotary, a West of the River Chamber of Commerce member, active in the Springfield Boys and Girls Family Center, and serves on various community committees. She is also involved in fund-raising for various school programs. She has a bachelor’s degree in business administration from American International College.

McCoy joined the bank in 2015 as a compliance specialist. She previously managed her own general law practice. She has been involved in the development of a successful compliance-management system for the bank. She earned her bachelor’s degree from Bard College at Simon’s Rock and her juris doctor from Western New England University School of Law. She graduated with high honors from the Massachusetts Bankers Assoc. New England School for Financial Studies at Babson College. She is currently enrolled in the Isenberg School of Management MBA program at UMass Amherst.

McCoy has volunteered with Meals on Wheels and the People’s Institute in Northampton. She is treasurer of the Western Massachusetts Compliance Assoc. and is involved in the Boy Scouts of America, Western Massachusetts Council as an Assistant Scoutmaster of Amherst Troop 500.

Daily News

SPRINGFIELD — The Springfield College Athletic Training Program has been granted 10 years of continuing accreditation by the Commission on Accreditation of Athletic Training Education (CAATE). The Springfield College Athletic Training Class of 2017 earned a 100% first-time pass rate on the Board of Certification (BOC) examination.

Accreditation by CAATE is focused on student and program outcomes, including board of certification exam first-time passing rates and student placement in graduate-level programs. Accreditation is important because, in order to be eligible to sit for the board of certification exam for athletic training, a student must graduate from an accredited athletic-training education program.

“The CAATE appreciates the work and dedication required to obtain accreditation,” said CAATE President Mark Merrick. “The CAATE recognizes the faculty, staff, and administrators at Springfield College for their commitment to the advancement of education in athletic training, as well as the program’s dedication to the preparation of qualified athletic-training professionals.”

Springfield College has a long-standing tradition in preparing athletic trainers for successful careers dating back to 1925. As part of this internationally recognized program, students gain the training and experience to help them succeed in the field. Springfield College’s athletic-training tradition includes thousands of graduates employed by professional teams, high schools, and colleges and universities.