Home 2017 August (Page 3)
Daily News

SPRINGFIELD — During the National Assoc. of Clean Water Agencies’ (NACWA) Utility Leadership Conference and 47th annual meeting in St. Louis, representatives of the association’s nearly 300 member utilities elected Joshua Schimmel, executive director of the Springfield Water and Sewer Commission, to a seat on its board of directors.

NACWA, headquartered in Washington, D.C., is a national leader in clean-water advocacy, and Schimmel’s leadership will be instrumental in helping to shape and improve clean-water policy that impacts all states and cities.

“With the addition of Josh Schimmel, the association further bolsters its long tradition of having the most forward-thinking public utility leaders helping shape our regulatory, legislative, and legal clean-water initiatives and showing the path toward the utility of the future,” said said Adam Krantz, CEO of NACWA. “Mr. Schimmel brings exceptional experience, innovation, and commitment to his local utility and to the national stage, and it is a great honor for me to welcome him to NACWA’s board of directors.”

Schimmel has more than 24 years of experience at the Springfield Water and Sewer Commission, participating in all facets of the water and wastewater utility business, from operations to engineering to customer service to financial and regulatory issues. Appointed executive director in 2016, he worked proactively with the Board of Commissioners and commission staff to advance efforts to create financial stability, implement an aggressive capital-investment program, and develop a sustainable operating strategy while keeping rates affordable and service reliable.

Daily News

SPRINGFIELD — Raipher, P.C. announced that Kelly Koch and Isaac Fleisher recently joined the firm.

Koch began her career with a clerkship for judges in the Western Mass. Probate and Family Court. She then spent six years in the Domestic Relations department at Bulkley, Richardson and Gelinas, LLP. She is well-versed in domestic relations and probate law and has handled domestic and international custody disputes, multi-million-dollar divorces, and alimony modifications.

She earned her bachelor’s degree from Brandeis University as well as a JD and an LLM in estate planning from Western New England University School of Law. She is a member of the Hampden and Hampshire County Bar Associations, the Massachusetts Bar Assoc., the Women’s Bar Assoc., and the ACLU.

Fleisher comes to Raipher, P.C. with 10 years of in-house counsel experience at Tams-Witmark Inc. in New York City. He counseled corporate executives on business and legal issues, negotiated licensing agreements, and managed copyrights. At Raipher, P.C., he works with startups and entrepreneurs in a range of industries and has developed an expertise in the renewable-energy sector, helping investors and developers acquire, finance, and build commercial solar-power facilities throughout the Northeast.

He earned his bachelor’s degree from Wesleyan University, graduating with honors, and his JD from Brooklyn Law, graduating cum laude. He is a member of the Massachusetts Bar Assoc., the Hampshire County Bar Assoc., the New York City Bar Assoc., and the New York State Bar Assoc. In his free time, Isaac volunteers with Legal Food Hub, a nonprofit providing free legal services to farmers and food entrepreneurs in New England. He serves on the board of the Lander-Grinspoon Academy and is an active member of the local Jewish community.

“Bringing two unique talents like Kelly and Isaac aboard adds further depth to our services and allows us to continue to offer our clients the best and most diverse legal resources,” said Raipher Pellegrino, managing partner of Raipher, P.C. “They are great additions to our team and great assets to our clients.”

Daily News

SPRINGFIELD — Summertime is picnic time, and Hampden County Sheriff Nick Cocchi is carrying on the tradition of his predecessor, former Sheriff Michael J. Ashe Jr., by holding Sheriff Cocchi’s Annual Summer Picnic.

“Sheriff Ashe really set the bar high with his annual picnic, which he held for 39 years,” Cocchi said. “I think it’s a great tradition that allows politicians, law-enforcement officials, and the community to come together in a fun and informal setting.”

The picnic will be held at the Springfield Elks Lodge #61, 440 Tiffany St., Springfield, on Wednesday, Aug. 16 from 11 a.m. to 7 p.m.

For $50 per ticket, picnickers will enjoy a full day of festivities, including lunch and dinner. Lunch will begin at 11 a.m. and include sausage grinders with peppers and onions, hot dogs, hamburgers, and clam chowder. Dinner at 5 p.m. will include beef kabobs or grilled chicken, baked potatoes, corn on the cob, and salad. Soda and beer are also included in the ticket price.

Between meals, attendees will enjoy live music, games such as ladder ball and cornhole, raffles, and more. For those interested in playing golf, the picnic will be preceded by a golf tournament at Franconia Golf Course in Springfield at 8 a.m. The cost to attend both the tournament and the picnic is $100.

“I hope we have a great turnout for this event,” Cocchi said. “I see this as a wonderful opportunity for one-on-one conversation between our constituents, state agencies, the law-enforcement community, and our legislators. We all work together to improve our communities, and this event is a chance to celebrate that.”

Tickets can be purchased in advance. For more information or to purchase tickets, visit cocchiforsheriff.com.

Daily News

EAST LONGMEADOW — Facial Cosmetic & Maxillofacial Surgery, P.C. announced that Max Kernizan, DMD has joined its oral-surgery practice.

Richard Fraziero, the practice’s owner, said Kernizan “is bringing to Western Mass. the excellent surgical skills that our patients have come to expect from our surgeons at FCMS. He will be performing full-scope OMF [oral and maxillofacial] surgery in our surgical office, as well as at Baystate Medical Center. We are very excited to have Max join the Valley’s premier OMFS practice.”

Kernizan completed his undergraduate education at Philadelphia University, graduating magna cum laude, and earned his dental degree at Temple University in Philadelphia. While in dental school, he achieved the Oral Surgery Scholarship award and served as vice president of the Anesthesiology Honor Society. Following dental school, he completed his specialty training in oral and maxillofacial surgery as chief resident at Yale New Haven Hospital in New Haven, Conn. He will begin treating patients at 382 North Main Street, East Longmeadow, in September.

“I am thankful to have been given the opportunity to be a member of the Facial Cosmetic and Maxillofacial Surgery, P.C. team,” Kernizan said. “I am looking forward to working with surrounding colleagues in Western Massachusetts while providing great care to the surrounding community.”

Kernizan is trained in the full scope of oral and maxillofacial surgery. His primary clinical interests include orthognathic/corrective jaw surgery, wisdom teeth removal with sedation, dentoalveolar surgery, dental implants, and repair of traumatic facial injuries. He maintains certifications in BLS, ACLS, PALS; currently has affiliations with the American College of Oral and Maxillofacial Surgery and the American Assoc. of Cosmetic Surgery; and is an AO CranioMaxillofacial affiliate.

To schedule an appointment with Kernizan, at (413) 525-0100. He will also be offering same-day emergency appointments based on the direction of the patient’s general dentists; area dentists may press option 1 to be directed to a front-desk coordinator who will accommodate the patient.

Daily News

SPRINGFIELD — Dakin Humane Society will partner with WWLP-22 News to host NBCUniversal-owned television stations’ third annual Clear the Shelters nationwide pet adoption drive on Saturday, Aug. 19. On this day, Dakin will offer 50% off normal adoption fees for small animals and select adult cats as part of the nationwide Clear the Shelters initiative that helps families find and adopt pets found in shelters across America.

Small animals at Dakin include rabbits, birds, ferrets, guinea pigs, hamsters, gerbils, chinchillas, mice, rats, and birds, based on availability. A full, up-to-the-minute listing of adoptable animals is available at www.dakinhumane.org. Dakin’s Springfield Adoption & Education Center will be open 12:30 to 5:30 p.m. that day, while its Leverett Adoption Center will be open 12:30 to 4:30 p.m.

“Clear the Shelters is a terrific program that raises awareness about the importance of pet adoption,” said Dakin Executive Director Carmine DiCenso. “It also helps with the overcrowding issues that adoption centers typically experience in the summer months because of spring and summer litters being born.”

The program was expanded nationally in 2015, when more than 25,000 pets were adopted. The following year, more than 50,000 found homes, totaling more than 70,000 animals adopted through Clear the Shelters.

Daily News

SPRINGFIELD — On Thursday, Oct. 5, Square One will draw inspiration from the early days of the Square One Tea Party.

“Our annual tea party began 11 years ago in a classroom with tiny tables and a big dream,” said Joan Kagan, Square One president and CEO. “This year’s theme brings us back to the event’s roots. We’ll be celebrating all the success that this event has helped us achieve over the years.”

The 12th annual Square One Tea is expected to draw 400 supporters who will celebrate the work the provider of early-learning and family services is providing to thousands of families throughout the Greater Springfield region.

“Year after year, we look forward to this wonderful opportunity to highlight the work we are doing and the impact that our programs and services have had on the thousands of children and parents who have been served by Square One,” Kagan said. “It is so gratifying to hear from our guests how much they enjoy being a part of this special day, and it’s always fun to see who is going to have the best hat.”

The wearing of hats for women and men has become a tradition, with a Top Hat Award bestowed upon the wearer of the most elaborate or unusual hat.

Early event supporters include Health New England, Smith & Wesson, USI Insurance, Columbia Gas, the Gaudreau Group, MGM, United Personnel, Mercedes-Benz, Bay Path University, Springfield Thunderbirds, and Fathers & Sons.

Tickets are $60 each. Tables of eight and 10 are available. To register, visit startatsquareone.org. For sponsorship or vendor information, call Andrea Bartlett at (413) 858-3111.

Daily News

AMHERST — Anyone in the unique (but not uncommon) situation of working with their spouse or significant other might be interested in being one of eight to 10 couples to take part in an upcoming ‘spouses summit,’ a constructive, honest, cathartic discussion and learning opportunity for couples in business.

The Family Business Center of Pioneer Valley is planning such an event. The business owners represented will be from a mix of non-competing companies of various sizes and industries. A few lessons will be built in a la short talks on communication, conflict, professionalism, marketing oneself as a family business, etc., but it will also be a lightly facilitated, largely free-flowing conversation, comparing notes with others who are in the same basic scenario: working with one’s beloved.

The Family Business Center has been presenting helpful programs, workshops, roundtables, and more for families in business since 1994, including a couple of successful sibling summits and one spouses summit. The cost will likely be around $120 per couple, and limited to the first eight to 10 couples who register and pay. A date will then be chosen that will work for all participants.

For more information, call Ira Bryck at (413) 835-0810.

Daily News

CHICOPEE — DiGrigoli School of Cosmetology Students spent a recent morning creating stage-worthy looks for 15 children at the Boys & Girls Club of Chicopee. The children, ranging in age from 5 to 17, had been working with the team at Ohana School of Performing Arts once a week in preparation for their dance performance at Pioneer Valley Performing Arts High School in South Hadley later that day. Ashley Kohl, owner of Ohana, had invited the children to join the recital.

The DiGrigoli School of Cosmetology junior class, accompanied by instructor Tamika Jones, had a great time collaborating with the children on hip-hop inspired looks. Using bandanas, bows, and dance-proof up-dos, the children were all smiles and ready to hit the stage.

“We are so thankful to the students at DiGrigoli School of Cosmetology for taking time out of their schedules to come down to the Club on a Sunday morning and do hair and makeup,” said Lynn Morrissette, Marketing & Development Director for the Chicopee club. “This allowed for the Boys & Girls Club kids to enjoy some pampering and feel confident as they performed their dance routines on stage.”

Several Boys and Girls Club of Chicopee staff members, including Program Director Desirae Malave, Training Coordinator Amy Underwood, and Operations Manager Tara Korepta, helped to coordinate this event.

Daily News

SPRINGFIELD — American International College (AIC) will host an information session for doctoral low residency programs on Saturday, Aug. 26 beginning at 11 a.m. in the Dining Commons on the AIC campus located at 1000 State St. in Springfield. Participants will have an opportunity to sit in on AIC’s low residency weekend to see what it is like to be a doctoral candidate in this program. Lunch will be provided.

The information session is for working professionals and is designed to give prospective students access to all the information they need while providing an opportunity to meet faculty, staff, and other students in order to gain insight into AIC’s low residency doctoral program.

Low residency doctor of education programs at AIC are non-traditional doctoral programs for practitioners in education, educational leadership, counseling, and supervisory roles who already hold an accredited master’s degree in education, educational administration, psychology, counseling, or a closely aligned field.

“Low residency programs are full-time but with flexible program delivery that allows students to balance work and life while achieving academic goals,” said Nicholas Young, dean for Low Residency Programs. “Classes are delivered in a low residency format where students attend five weekend residencies per year. During residencies, students meet with their faculty and peers on the AIC campus to attend workshops, hear guest lectures, meet face to face with their mentors, and share ideas among peers. When not in residency, students are engaged in a mentoring relationship with an assigned faculty member who will guide the students’ program of study in a variety of interactive formats.”

To register, call the AIC dean of Graduate Admissions at (413) 205-3700, or visit www.aic.edu for more information. Due to space considerations, registration is limited to 20 students for this information session.

Daily News

STOCKBRIDGE — Austen Riggs Center has been recognized as a “Best Hospital” for 2017-18 by U.S. News & World Report, ranking ninth in psychiatry nationwide. Noteworthy among the top group of psychiatry honorees for its small size and integrated approach, Austen Riggs Center is a therapeutic community, open psychiatric hospital, and center for education and research, promoting resilience and self-direction in adults with complex psychiatric problems.

“Being recognized as a top-10 ‘Best Hospital in Psychiatry’ again this year is a great honor, and a tribute to our unique treatment program and to the excellence and dedication of our staff,” said Austen Riggs Center Medical Director and CEO Dr. Andrew Gerber. “We are proud to be included among the nation’s top hospitals in psychiatry.”

Added Ben Harder, managing editor and chief of Health Analysis at U.S. News, “for nearly three decades, we’ve strived to make hospital quality more transparent to healthcare consumers nationwide. By providing the most comprehensive data available, we hope to give patients the information they need to find the best care across a range of specialties.”

For the 2017-18 “Best Hospitals” rankings, U.S. News evaluated more than 4,500 medical centers nationwide in 25 specialties, procedures, and conditions. In the 16 specialty areas, 152 hospitals were ranked in at least one specialty. In rankings by state and metro area, U.S. News recognized hospitals as high-performing across multiple areas of care.

Daily News

SPRINGFIELD — The Wall Street Journal recently published an article tackling the city’s efforts to “shake off decades of postindustrial malaise and capitalize on fresh economic energy downtown,” while calling its location a liability, as it’s too far from Boston or New York to double as a bedroom community.

“For decades, Springfield had chugged along as a dynamo of innovation, with inventions ranging from gasoline-powered cars to adjustable wrenches to the sport of basketball,” the article notes. “Now it is among many small and midsize cities dotting the Northeast and Midwest that have struggled to rebound from industrial decline and reap the same benefits as large cities from the U.S. economic recovery.”

The article quotes state Sen. Eric Lesser, who notes the city has been “left out of the red-hot gains that you’ve seen in Boston”; Mayor Domenic Sarno, who notes that Springfield needs to take advantage of an improving economy and momentum from developments like Union Station, MGM Springfield, and CCRC Corp.; and a number of economic analysts.

The article is available here for WSJ subscribers.

Daily News

SPRINGFIELD — Laura Herring, director of Operations of the Realtor Assoc. of Pioneer Valley, has successfully completed the e-PRO certification program and has been awarded the e-PRO certification, the official technology-certification program offered by the National Assoc. of Realtors (NAR).

Herring joins more than 30,000 real-estate professionals and association staff specialists who have earned NAR’s e-PRO certification and dedicated their time and effort toward learning how to use the latest social-media technologies to create an online presence and reach today’s hyper-connected consumers.

Daily News

SPRINGFIELD — In keeping with its mission to empower women to be more confident in their personal and professional lives, Dress for Success of Western Massachusetts is hosting a tag sale at the Eastfield Mall to raise funds and awareness, while also working to meet the needs of women throughout the community. The sale has moved from its original location at the Holyoke Mall.

The sale is scheduled for Friday, Aug. 18 from 10 a.m. to 9 p.m.; Saturday, Aug. 19 from 10 a.m. to 9 p.m., and Sunday, Aug. 20 from 11 a.m. to 6 p.m. Customers may peruse through the racks of new and gently used donated items, including suits, dresses, pants, blouses, skirts, shoes, accessories, and more. Items may be purchased by filling a shopping bag for only $25.

“We are delighted and grateful to have the ongoing support of Eastfield Mall, as well as our lead sponsor, MassMutual,” said Dawn Creighton, board president of Dress for Success. “Once again, we have some fabulous items for everyone to enjoy. What could be better than getting great deals on gorgeous clothing while supporting the important work of Dress for Success?”

All proceeds will benefit Dress for Success. Anyone interested in volunteering should e-mail [email protected].

Daily News

SPRINGFIELD — The Springfield Jazz & Roots Festival is expected to bring more than 10,000 people together in Court Square on Saturday, Aug. 12 to celebrate a shared love for music, food, and community. Now in its fourth year, the festival will offer a festive atmosphere featuring locally and internationally acclaimed musical artists, including Lizz Wright, Miles Mosley, Rebirth Brass Band, Sarah Elizabeth Charles, Christian Scott, Zaccai Curtis & Insight, Natalie Fernandez, Jeremy Turgeon Quintet, Community Grooves, and many more.

The Springfield Jazz & Roots Festival was developed by Blues to Green, led by the efforts of founder Kristin Neville, along with Evan Plotkin, president of NAI Plotkin and director of Springfield City Mosaic, with the hope that people of many different communities could unite in Springfield, the urban center of Western Mass., to share their love for music and art.

The festival celebrates music as well as its host the city of Springfield, whose many cultural attractions, historical legacy, and architecture are too often overshadowed by a negative perception of the city. By presenting the festival in the heart of downtown, the organization seeks to bolster a positive image of Springfield, engage artists and a diverse community in fueling its revitalization, and emphasize its place as a cultural hub and driver of cultural excellence in the region.

For a full lineup and schedule, visit springfieldjazzfest.com.

Daily News

SPRINGFIELD — Beginning Tuesday, Sept. 5, the Realtor Assoc. of Pioneer Valley will sponsor a 40 hour, five-class, real-estate broker licensing course. The course is designed to help individuals prepare for the Massachusetts real-estate broker license exam. The course will be completed on Friday, Sept. 15. Tuition is $450 and includes books and materials.

The course curriculum includes real-estate brokerage (commercial and residential), license law, ethics, financing, mortgages, property rights, contracts, deeds, fair housing, appraisal, property management, leases, investment, closing process, and more.
Attendees must have three years working under a Massachusetts broker as a licensed real-estate salesperson.

Classes meet Sept. 5, 7, 11, 13, and 15 from 8:30 a.m. to 5 p.m. at the association office, 221 Industry Ave., Springfield. The course is taught by practicing area Realtor and instructor Bob Falter. For an application and more information, contact Laura Herring at (413) 785-1328 or [email protected].

Daily News

SPRINGFIELD — Springfield Technical Community College’s World Languages Department will be offering a three-credit “Conversational Spanish for Medical Personnel” course for the fall semester. The class meets weekly on Wednesday evenings from 5 to 8 p.m. beginning Sept. 6.

“This is a useful class for students, pre-professionals, and medical professionals,” said Jean Zenor, department chair. “It will not only provide practical interactions that may occur in emergency medical situations or work settings in hospitals, emergency rooms, doctors’ offices, or clinics, but it will also provide students with basic Spanish medical vocabulary and reference information.”

According to the course description, “the focus of this course is on conversational phrases that will be useful to medical and emergency personnel. This course will assist medical personnel, police, fire, and other emergency personnel in speaking and understanding Spanish phrases in certain situations. Simple conversational patterns and pronunciations that will assist medical and emergency personnel understand and converse with Spanish speaking persons will be emphasized.”

For more information, contact Zenor at [email protected] or (413) 755-4298. To register for the course, visit www.stcc.edu/explore/register or call the Registrar’s Office at (413) 755-4321.

Daily News

LONGMEADOW — Bay Path University will hold an open house for its recently announced occupational therapy doctorate program, the university’s first doctoral program, on Saturday, Aug. 19 from 10 a.m. to 1 p.m. at Bay Path’s Philip H. Ryan Health Science Center, 1 Denslow Road, East Longmeadow.

Attendees will meet members of the admissions team and learn about the curriculum, scheduling, the application process, and financial aid. Those interested in attending the open house should register at www.baypath.edu/otdopenhouse.

A free informational webinar with the program’s director, Dr. Julie Watson, will also be held on Wednesday, Aug. 30 from 1 to 2 p.m. for those interested in learning more about the program. To register, visit www.baypath.edu/otdwebinar.

One of the primary focus areas of the new doctoral program, to be offered fully online, will be a pathway to occupational-therapy instruction at the college level. Other tracks include a career pathway for those students pursuing a career in occupational-therapy administration, and in the area of mental health, where the national opioid crisis is requiring those in recovery to increasingly need the services of occupational therapists. The program will be available to women and men.

Watson maintains ongoing clinical experience at Brooks Rehabilitation and Therapeutic Learning Center in Jacksonville, Fla. She also serves as the North East Florida regional representative for the Florida Occupational Therapy Assoc. She formerly taught in the occupational therapy program at the University of St. Augustine.

Watson said the all-online format is designed to make the program available and accessible to individuals looking to advance their career in occupational therapy and may be particularly appealing to those in mid-career and raising a family.

To learn more about the program, visit www.baypath.edu/occupationaltherapydoctorate. The admissions deadline is Friday, Sept. 15, and the program begins Monday, Oct. 23.

Daily News

SOUTH HADLEY — The South Hadley Library and the South Hadley & Granby Chamber of Commerce announced a free business educational event for the business community and the public on Thursday, Sept. 14 from 4 to 6 p.m. at the South Hadley Library, located at 2 Canal St. The event, designed for entrepreneurs and businesses, is a joint collaboration between the library and the chamber.

The speaker, Paulina Borrego, is a science and engineering librarian at UMass Amherst. Soon after becoming a librarian in 2007, she took on the role of the Patent & Trademark Resource Center (PTRC) librarian in 2009. She is trained by the U.S. Patent & Trademark Office to educate patrons about patents and trademarks, the application process, and how to conduct an effective and thorough search. She works in the UMass Amherst Science & Engineering Library, which is open to the public.

For more information on the program, visit the South Hadley Library’s website at www.shadleylib.org or the chamber website at www.shgchamber.com.

Daily News

HOLYOKE — The Valley Blue Sox completed a two-game sweep of the Ocean State Waves Tuesday night, sealing their first-ever New England Collegiate Baseball League championship. The Sox were a perfect 5-0 during their playoff run.

The Blue Sox completed a 9-3 victory in game 1 on Tuesday, a contest that had been stalled by rain the night before. Dave Marriggi earned the win, pitching five innings on Monday before the rain came, allowing three runs on five hits.

Immediately following the completion of that game, the Sox capped their season with a 6-3 win in game 2. Tanner Thomas was the winning pitcher in the deciding game, pitching five innings, allowing two runs on three hits and striking out seven. Mark Grunberg, Michael Wroth, and Niko Hulsizer each knocked in two runs. Dazon Cole pitched three innings for the save.

Law Sections

Foreign Affairs

By Marylou Fabbo, Esq.

Marylou Fabbo

Marylou Fabbo

Although a new version of the Form I-9 became mandatory only earlier this year, on July 17, 2017, the U.S. Citizenship and Immigration Services issued yet another revised Form I-9. On Sept. 18, 2017, use of the new Form I-9 will be mandatory, but employers who want to do so can start using it now.

For many companies, a new I-9 presents a new opportunity to make an I-9 error, and those errors can be costly. Just using the wrong version of the Form I-9 can subject an organization to fines or penalties. On top of that, U.S. Immigration and Customs Enforcement (ICE) interprets its regulations to allow a fine for every single error on an I-9, and it may fine a company based on the percentage of I-9s that have errors.

I-9 Audits Are on the Rise

Form I-9 audits often begin with ICE’s unexpected visit to the workplace with a demand to see the company’s I-9 file. Along with increased focus on immigration enforcement, it is anticipated that ICE will increase Form I-9 administrative audits, making it more likely that a wide variety of employers will be subjected to an audit.

The newest I-9 appears straightforward to complete. However, there are 15 pages of instructions on how to complete it that contain many specific details, increasing the risk that a mistake will be made. ICE is not likely to be hesitant to impose a fine for those mistakes.”

Fines for knowingly hiring an unauthorized alien can be more than $20,000 per person, and fines for improper completion of the form can range between approximately $200 and $2,100. The newest I-9 appears straightforward to complete. However, there are 15 pages of instructions on how to complete it that contain many specific details, increasing the risk that a mistake will be made. ICE is not likely to be hesitant to impose a fine for those mistakes.

Buffalo Transportation Co. made copies of employees’ identifying documents required to complete their I-9s but did not actually complete the I-9s in a timely manner, resulting in a $75,000 fine. Panda Express recently paid $600,000 to settle claims that it discriminated against immigrant workers when verifying them for employment. Panda Express is alleged to have required immigrant workers to provide documents that they were not legally obligated to provide and also made some immigrant employees re-verify their work eligibility even though they were not required to do so.

The use of the newest Form I-9 is designed to help employers eliminate errors, but will provide employers with fewer reasons to complete it incorrectly.

Should Your Company Conduct a Form I-9 Audit?

I-9 errors are very common. It is not unusual for employers and employees to speed through the hiring paperwork. Companies should take a look at a few of its I-9s. Errors that might be discovered may be as simple as an employee reversing his or her first and last name or forgetting to date the form. An employer may neglect to insert the first day of employment, which, prior to the newly revised form, was easy to do because the request for the date was among other text, making it easy to miss. It is also not uncommon for the company’s authorized representative to sign but not enter his or her title, name, or the date.

More serious (yet just as easy to make) errors relate to verification documentation. Frequently, employers do not enter an acceptable List A document or acceptable List B and List C documents. On the other hand, some companies have both A and B or C documents, which is also an error. Something as simple as not entering the document title, issuing authority, number(s), or expiration date for the documentation presented can be costly.

So, take a look at your audit files. Is every section that needs to be completed fully and accurately completed? Is Section 1, the section the employee is required to fill out, complete, dated, and signed? Does your authorized representative know the difference between a lawful permanent resident and an alien authorized to work? Is the Employer’s Section, Section 2, completely filled out? Does the List A document or the List B and C documents section contain all information, including the Issuing Authority? Are photocopies of the documents the employee presented attached, and, if so, why?

If you find even a few incorrect I-9s, you should conduct a full Form I-9 audit. If you are not knowledgeable about I-9 requirements, you should consider working with an attorney to conduct the audit and provide confidential legal guidance on how to correct them.

An employer could also get into trouble for incorrectly fixing the error. ‘Correcting’ an I-9 incorrectly defeats the purpose of an audit. While an internal audit does not insulate companies from penalties for violations, an audit that accurately identifies problems can provide guidance for employers going forward.

Marylou Fabbo is a partner and head of the litigation team at Skoler, Abbott & Presser, P.C. She provides counsel to management on taking proactive steps to reduce the risk of legal liability that may be imposed as the result of illegal employment practices, and defends employers who are faced with lawsuits and administrative charges filed by current and former employees; (413) 737-4753; [email protected]

Law Sections

Courting Change

Eric Gouvin

Eric Gouvin says law students, like the customers of any business, want return on their investment.

Enrollment was already declining at law schools nationwide when the Great Recession hit, drying up the legal job market and driving the applicant count even lower. That forced a mass contraction at institutions across the U.S., including Western New England University School of Law. But its dean says the strategies undertaken to provide more return on investment for students has brought stability, and the future looks brighter than it has in years.

Few law-school leaders are surprised that enrollment is slightly higher nationally than it was a few years ago — if only because it couldn’t get much lower.

In fact, said Eric Gouvin, dean of Western New England University (WNEU) School of Law, 100,600 individuals applied to law schools during the 2003-04 cycle. In 2014-15, the number was 55,700.

That’s a stark decline, but the numbers are starting to tick up — slowly. Still, no one expects them to soar anytime soon, meaning this has become a new normal across the country — with a few exceptions, like Harvard, which will always have its pick of top applicants.

One reason for the enrollment drop was a declining job market for lawyers, one that began before the Great Recession but accelerated quickly after the 2008 financial crisis. By 2012 or 2013, graduates were finding it very difficult to secure positions right out of school.

To be honest, we were probably making too many lawyers for too long. In the good old days, we just kept saying, ‘we’ll take you; we’ll teach you law,’ but there weren’t necessarily enough jobs for those people. Then, in the Great Recession, people were graduating into an economy that was close to failing. Not only were there no jobs, but existing jobs were being eliminated. Those new graduates were devastated.”

“To be honest, we were probably making too many lawyers for too long,” Gouvin said. “In the good old days, we just kept saying, ‘we’ll take you; we’ll teach you law,’ but there weren’t necessarily enough jobs for those people. Then, in the Great Recession, people were graduating into an economy that was close to failing. Not only were there no jobs, but existing jobs were being eliminated. Those new graduates were devastated.”

That job-market crisis has alleviated significantly, if only because fewer students are seeking a career in the legal field, and law schools — again, with a few, high-profile exceptions — have been forced to contract.

“We can engage in magical thinking, wanting to bring back the good old days, or we can be realistic,” Gouvin told BusinessWest. “The market is saying fewer people want to go to law school. If you’re not Harvard or Georgetown, you have to take that reality into account.”

Just before Gouvin became dean in 2013, the school launched a strategic plan to assess its current situation amid the national enrollment crisis, and where it needed to be given that environment. Part of WNEU’s strategy focused on giving students more return on investment, including a tuition freeze, instituted during the 2013-14 school year and extending through 2017-18.

“A lot of our competitors didn’t do that, so we have essentially cut tuition by not raising it,” he said. “We’re 15% to 20% lower than Quinnipiac, Suffolk, and New England Law, so we’re producing on that end of return on investment.”

The school has been generous with scholarships, too, he said, so its $39,400 annual tuition actually translates to an average of $21,000 per student. “That’s is a pretty darn good deal today.”

With the lowered revenues, of course, WNEU had to keep a close eye on expenses, and it was able to shrink staff through retirements, so that the school, staffed for 550 students when Gouvin arrived, is now staffed for 300 — a notable contraction, he said, but typical of what’s happening across the country.

“With some smart planning on the expense side, we figured out how to offer the same programs with fewer people,” Gouvin said. “As the student body contracted, we needed fewer teachers. One concern some alums might have had was replacing tenured faculty with adjuncts, but that’s not true; since I’ve been here, we’ve had 32 adjuncts a year, all teaching upper-level electives. The core programs are taught by full-time, tenured faculty members.”

The school has also tried hard to avoid unnecessary debt to keep overhead down, he added. “There’s a lot of competition out there to build these incredibly beautiful, palatial buildings, but I don’t have that hanging over my head. I have staff and program expenses, but I don’t have huge debt service.”

Still, keeping tuition down by reducing expenses is only one way to provide that much-discussed ROI that today’s law students crave. The other is to give them more of what they need to secure employment, and on that front, WNEU hasn’t let them down.

Case Studies

For instance, the school has added new programs, some of them to attract students who aren’t necessarily looking to pursue a career practicing law. Such initiatives include a master of laws and letters (LLM) degree in estate planning and elder law, introduced in 2004. More recently, the school added a master’s-degree track in the same discipline.

“We identified that need early on, with the population aging, and a lot of wealth still to be transferred from Baby Boomers to their kids,” Gouvin explained. “We’ve been in a good spot with the elder-law and estate-planning programs we’ve offered, and have expanded them.”

Another focus has been on what Gouvin calls student-centered professional education.

“Student-centeredness is in the water here. I think the students care about each other and have the chance to get to know their professors pretty well. They have an incredible support system, very customer-friendly, problem-solving-oriented,” he explained. “I can’t take credit for that; it was already part of the culture. It’s a real selling point for Western New England.”

But he has led efforts to “up our game” in that area, particularly through the use of clinics — in areas such as criminal defense, criminal prosecution, elder law, and immigration (the latter in cooperation with Community Legal Aid), in which students blend classroom instruction with work on real cases, under the guidance of local attorneys.

The newest clinic centers on family-law mediation. “We’re the only school in the Commonwealth working with the family courts. It’s groundbreaking, and we’re quite proud of it.”

In fact, Gouvin said, about 88% of all students get involved in clinics and externships, understanding the value of developing not only real-world legal knowledge, but the soft skills that will make them more employable.

WNEU School of Law

Eric Gouvin says WNEU School of Law has raised its game by adding new programs and clinics aimed at giving students real-world experience.

In making these community connections, Western New England benefits from its position as the only accredited law school in the Commonwealth west of Greater Boston, Gouvin noted. This uniqueness ensures a broad range of opportunities in the form of internships and clerkships.

“That’s one of our strengths; we have many quality placements with federal judges, state courts, law firms, nonprofits. It’s not like we’re competing with six other law schools to get those spots. And it’s the kind of experience employers find valuable and relevant. For a small school, we nail that.”

I’ve got a police officer, an HR person, a computer tech person, an insurance guy who does construction litigation … none of those want to be practicing lawyers, but they see they can be more effective in their roles by knowing more about the law. A lot of people out there realize law is handy, even if they don’t want to be lawyers.”

WNEU School of Law has also expanded its appeal by launching a master’s degree in law for students who have no intention of becoming lawyers, but who take classes alongside juris doctor students to develop an expertise in legal matters to bring to their chosen career, be it accounting, insurance, banking, journalism, fund-raising, or any number of other disciplines.

“I’ve got a police officer, an HR person, a computer tech person, an insurance guy who does construction litigation … none of those want to be practicing lawyers, but they see they can be more effective in their roles by knowing more about the law,” Gouvin said. “A lot of people out there realize law is handy, even if they don’t want to be lawyers.”

Meanwhile, dual-degree programs like WNEU’s JD/MBA aim for the same type of cross-disciplinary expertise. “It’s never just law; it’s always law and something,” he said. “For students to gain knowledge in their fields and marry that with a law degree, I think that can give them a boost.”

After all, he added, “it’s hard to imagine any aspect of human activity that doesn’t have a legal component to it. We’ve never made less law; we’re always making more.”

Making an Appeal

That simple truth will always provide a stream of young people interested in practicing law, even if that stream has weakened in the new millennium.

“The market four years ago was in shambles, and we’re seeing that it has come back — not to where it was prior to the Great Recession, but it’s probably more sustainable now,” Gouvin told BusinessWest. “The good news is that Western New England and just about every other law school have contracted; instead of pumping 200 graduates a year into a market that can’t absorb them, we’re now graduating 100 into a market that can absorb them.”

Academically, the school must be doing something right, he added, noting that, despite a recent preference for applicants with high GPAs over high LSAT scores, WNEU ranks fifth in the state on percent of students passing the bar, behind only Northeastern, Harvard, Boston University, and Boston College. “That’s with students whose LSATs would have predicted they’d have trouble with the bar.”

Furthermore, Gouvin expects graduates’ job prospects — and, as a result, interest in a law degree — to increase as older lawyers, whose assets were battered by the Great Recession and may have postponed retirement because of it, start seriously considering life after law.

“Many waited until housing and the stock market recovered,” he said, “but now, it may be that more folks see their way clear to retiring.”

At the same time, he was quick to add, the industry is changing, and retiring lawyers won’t be replaced by the same number of newcomers. Technology has reduced some of the workload for attorneys, while paraprofessionals are performing many of the duties lawyers handled a generation ago.

“That being said, there should be a net outflow from the profession,” he went on. “The median age of lawyers has been increasing for the past two decades.”

In other words, the future seems bright for WNEU, which started in 1919 as the Springfield branch of Northeastern, holding classes at the YMCA on Chestnut Street.

“Like I tell alums, we’ve been here 100 years, and we’ll be here another 100 years,” he said, and that’s plenty of time to cultivate new relationships between students and the legal community they one day hope to work in.

He cited a survey UCLA conducts each fall with its incoming freshmen, asking them what they want to do with their lives. Since 2000, the percentage saying they wanted to practice law has been on the decline, from 5.2% in 2000 to a recent low of 3.2%. But in the past two years, the number shot back up. It’s just another data point, Gouvin noted, to encourage those, like him, who are invested in the legal profession.

“Again,” he said, “these are hopefully signs not only that people think going to law school is a good idea, but that going to law school actually is a good idea.”

Joseph Bednar can be reached at [email protected]

Sections Travel and Tourism

Strike Up the Bands

 

John Juliano and Anne-Alise Pietruska

John Juliano and Anne-Alise Pietruska say procuring musical talent for the Big E is a year-round challenge, and several acts have already been booked for 2018.

John Juliano has been booking entertainment at the Big E for almost 30 years, but his first job for the fair was a little less glamorous. Specifically, it was a part-time gig cleaning out horse stalls in 1982.

He didn’t mind, though, because it was money in his pocket, and a chance to be a part of a regional icon he’d loved from his childhood.

“It was always my favorite thing to do,” said Juliano, senior director of Sales, Marketing & Entertainment for the Eastern States Exposition. “When I was in junior high school, across the street in Agawam, I’d hop the fence and sit in the bleachers. My buddy would be chasing girls, and I was on the bleachers, waiting to see a show.”

Given his predilection for live music, it wasn’t surprising that Juliano moved on from the horse barn to a job in fair operations in 1984, and started booking acts five years later. It’s a role that affords him creativity and the ability to shape the musical atmosphere of the Big E, but also a challenging, year-round effort — some acts have already been booked for 2018 — that requires a good deal of hustle.

So, when fairgoers hear that Grand Funk Railroad, Cole Swindell, Cam, Smash Mouth, and Night Ranger will perform this year in the 6,300-seat Xfinity Arena, or peruse a list of 23 free concerts on the Court of Honor Stage, ranging from up-and-comers to big names like the Lovin’ Spoonful, Sheila E., and the Sugarhill Gang, they might not realize the amount of research, legwork, and networking it takes to secure them — particularly at a time when many artists are simply out of the Big E’s price range.

“Our budget, despite what most people believe, is not astronomical,” said Anne-Alise Pietruska, whose business card reads ‘brand content / entertainment,’ three words that don’t quite illustrate the number of hats she wears, from social-media marketing to graphic design to article writing. A few years ago, Juliano learned of her passion for — and knowledge of — the live-music realm, and welcomed her into his world — and gave her another hat.

If we feel an act will sell tickets, that’s somebody we’re going to go for. We sit here with issues of Pollstar and Billboard and go back and forth about every single act — where they’ve played, what their gross is, what their attendance is, and how they would play here. Some acts that wouldn’t play well in South Dakota will go over well here.”

“If we feel an act will sell tickets, that’s somebody we’re going to go for,” he said. “We sit here with issues of Pollstar and Billboard and go back and forth about every single act — where they’ve played, what their gross is, what their attendance is, and how they would play here. Some acts that wouldn’t play well in South Dakota will go over well here.

“We know our demographic pretty well. We’ll get an agent who’ll call and pitch us an act, but we know it wouldn’t work well. Or we’ll call them, and they’ll say, ‘that’ll work at the Big E?’ And I say, ‘yeah, I think it will work.’ We’re always trying to find something new,” he went on, singling out two of this year’s free acts — roots rocker Martin Sexton and R&B dynamos Vintage Trouble — as examples of artists who make up in stage presence what they may lack in the household-name department.

Even something as simple as last year’s decision to cover the Court of Honor stage with a tent is making a difference, as some acts would rather not play while exposed to possible — well, Pietruska almost said rain, before admitting that’s not a word folks like to say out loud in the Eastern States offices. She did call the tent a big hit, however, one that makes the venue more attractive to performers and attendees alike.

“It allows us to expand our lineup by bringing in more diverse bands covering all genres of music, and tap into artists who have strong followings in this area.”

But crafting each year’s musical lineup takes much more than a tent and some phone calls. It also requires plenty of foresight, a dollop of passion, and an occasional leap of faith.

The billboard at the West Springfield-Agawam line only scratches the surface of the variety of music on tap for this year’s fair.

The billboard at the West Springfield-Agawam line only scratches the surface of the variety of music on tap for this year’s fair.

Crystal Ball

The foresight and leaps of faith often collide, actually, in an annual game of ‘buying low’ on an act that’s just about to make it big.

That was the case with Cheat Codes, an electronic-music trio from California that was among the final acts booked for the 2017 fair; Juliano, who came across the band in Billboard, is convinced their fee will double by next year.

Sometimes, landing a band on the cusp of stardom for a reasonable price backfires. Take the country act Midland, with whom Juliano admits he became a little obsessed when he heard they would be at South by Southwest, the massively influential annual music festival in Austin, Texas (one of many he and Pietruska visit each year).

He scored a meeting with their manager, struck up a relationship, and nailed down a date for Midland to play in West Springfield. But two months later, their record label cancelled the gig.

“Their album was dropping the week they were going to perform at the fair, and the label would rather have them out at radio stations than playing before 6,000 people,” he recalled. “That was frustrating, to lose out on an act after putting in a lot of time and effort.”

Pricing itself has become frustrating in recent years, with some acts charging $50,000, $100,000, or more to play the fair, which is why the Big E — which, for generations, offered all concerts as part of fair admission — started charging extra for several shows each year (the vast majority remain free).

That said, as one of the most well-attended fairs in the country — typically ranking between fifth and seventh on that list each year — the Big E is a draw for many performers. A veteran of several music-association boards, like the Academy of Country Music, the Country Music Assoc., and the International Entertainment Buyers Assoc., Juliano knows from conversations with artists, managers, and agents that the Big E has plenty of credibility in their industry.

“If they didn’t want to play here, my phone wouldn’t be ringing off the hook,” he told BusinessWest, adding that performers are treated well, if not exactly in luxury, this being, after all, an outdoor agricultural fair. “We’re not a billion-dollar casino, so we can’t afford fancy dressing rooms, flatscreen TVs, and all those niceties, but when they come to the fair, we treat them like they’d want to be treated.”

In the end, however, it’s about the fan experience, and the Big E is tossing in a few extra wrinkles this year, like the Twine Country Fest in the Xfinity Arena on Saturday, Sept. 30, featuring four hot touring acts: Granger Smith, Parmalee, the Cadillac Three, and Lindsay Ell.

“It’s been exciting for me to add my marketing perspective and creativity and develop events that take on a life of their own under the Big E umbrella, and Twine is one of those,” Pietruska said. “Our country fans are so loyal.”

That loyalty to music can benefit the Big E in the long run, Juliano said, noting that more than  90% of fair attendees on any given year eventually come back. If the 17-day gala can draw a few newcomers because of a band they want to hear, perhaps they’ll have a good time walking around the fairgrounds, gorging on fried food, or perusing crafts and animal exhibits, and decide they want to be among that 90% who return.

“With any new show or event we bring in, we want to attract a new audience that might not typically come to the Big E, but might come for that particular entertainer,” Pietruska said. “And we’re seeing that pay off.”

Word of Mouth

Clearly, the Big E’s entertainment team members have put their hearts into a key aspect of New England’s famous fair, which is why it’s discouraging, Pietruska said, when critics read booking updates online and lash out as Internet trolls do; one, clearly unimpressed with the music slate, recently called Juliano “a waste of space.”

“Because I manage the social media, that can be painful for me,” she said. “But my focus is on making the Big E even more of an entertainment venue than it already is.”

Juliano agreed. “I get so much gratification from this, and we work so hard on this, you can’t let the critics get to you.”

Then it was back to the phones, chasing down 2018’s next big thing — before the price doubles.

Joseph Bednar can be reached at [email protected]

Cover Story Sections Tourism & Hospitality

Art of the Deal

By Kathleen Mellen

Crowds at Paradise City Arts Festival

Crowds at Paradise City Arts Festival

Linda and Geoffrey Post

Linda and Geoffrey Post say the festival’s early success snowballed and took on a life of its own.

It’s tough to make a living as an artist, and no one knows that better than Linda and Geoffrey Post, who made a go of it for 20 years, much of it on the art-show circuit, before deciding, in 1994, to switch gears. That’s when they founded the Paradise City Arts Festival.

Geoffrey Post, a fiber artist, and Linda Post, a painter, say they took an enormous leap of faith when they started the festival at the Three County Fairgrounds in Northampton. They gathered work from fellow artists, put notices in local newspapers, and set up in the Fair’s largest building, the Arena, whose lopsided dirt floor was better designed to show horses, pigs, and sheep than sculpture, ceramics, and fine jewelry.

And they wondered if anyone would come.

Well, people did. Now, 22 years later, the festival is one of the premier such events in the nation, with 250 artists and craftspeople and some 10,000 customers flocking to the site twice a year, in May and October, to immerse themselves in works by some of the nation’s finest craft makers and independent artists, along with a sculpture garden, fund-raisers for local charities, and a wide array of victuals from local restaurants — all to the accompaniment of lively jazz melodies.

Visitors to the award-winning festival have come from all 50 states, and five continents, to partake of what Boston Magazine calls “a unique visual arts institution.”

How it all came to be this institution, and how it continues to grow and prosper, is an intriguing story, one in which the Posts and a number of other players have remained focused on the big picture — figuratively, and quite literally.

Brush with Fame

The very first thing the Posts had to do, back in 1995, was to establish a working relationship with the fair, which was established in 1817 for the purpose of promoting agriculture, agricultural education, and agricultural science in the Commonwealth — a far cry from what the Posts were proposing.

Even with the fair’s blessing, which they received, there was much to be done before a single artist could set up — including making significant investments in the site so it could support such a venture. First up was the installation of an electrical system big enough to power the festival. Plus, they added, when it rained, the whole place, which sits in a floodplain, turned to mud, so they had to fix that.

“It was really an experience trying to transform that space,” Linda Post said. “It took a lot of time, effort, money, planning, faith, and hope.”

But, once they got started, things began to cook.

“In ’95, we were successful enough so that we could have a ’96, and ’96 was a little better than ’95,” Geoffrey said. Then, in 1997, things really took off, when they attracted the attention of the New York Times and the Boston Globe, which wrote features about the event.

“Things just exploded. It was one of those Woodstock-type scenarios, where they’re backed up on Route 91, all the way to Hartford,” Post said. “After that, it kind of had a life of its own.”

Terry Evans

Terry Evans

That success signaled to the city and the fairgrounds that there might be uses for the site other than traditional agricultural events. In 2010, a committee was formed, which included representatives of the fair, the city, and the festival, to consider improvements to the site, with an eye toward expanding its use as a year-round venue for events like the Paradise City Arts Festival. A consulting firm was hired to analyze potential economic gains of an upgrade to the fairgrounds, and the results were impressive: it was projected that such a shift would add 500 jobs and result in an economic output of nearly $63 million, up from $25.9 million.

That got the ball rolling. A $42 million expansion was planned for the 55-acre site, which would include two phases: first, the demolition of old stables and the construction of three new horse barns, and, second, the construction of an 80,000-square-foot exhibition hall, as well improvements to the stormwater drainage, roads, and sidewalks.

Phase one was completed in 2011, when the fair was awarded $4 million by the state to build the new barns and to improve drainage on the site. But then, things stalled, and plans for the exhibition hall were put on hold, says the fair’s general manager, Bruce Shallcross, especially in light of a changed local market, including the addition of a new casino in Springfield and a still-recovering economy.

“We’re not sure, now, that we can support an 80,000-square-foot hall, but the Redevelopment Committee is still looking at alternatives,” he said.

All the while, the festival has stepped up, Shallcross told BusinessWest, sharing expenses for infrastructure improvement, including paving part of the grounds to deal with the mud problem.

Nnamdi Okonkwo

Nnamdi Okonkwo

“They’ve been very good partners over the years,” he said. “They are our anchor event in the spring and the fall, and we have an excellent working relationship with them.”

The Posts also say they have a good relationship with the city of Northampton, and while there’s no official, fiscal partnership, they do enjoy a symbiotic relationship. For example, it is common for the city’s mayor to write a welcome letter for the festival’s catalogue, and the Posts hire police and fire details for security and traffic control. They also bring tens of thousands of patrons from around the region, and across the country, to Northampton.

Indeed, a marketing survey the festival requisitioned about 10 years ago showed that some 70% of the people who attend the show come from outside the Pioneer Valley.

“The restaurants are full, the hotels are full. We think it’s good for the fairgrounds, good for the festival, and good for Northampton,” Shallcross said.

In a gesture of thanks for the city’s support, the Posts offer the Greater Northampton Chamber of Commerce space at the festival each year, where they can promote the city, its restaurants, events, and tourist attractions. That’s a boon for Northampton and the chamber, says its executive director, Suzanne Beck.

“The festival draws thousands of people to Northampton, and once they’re here, people are naturally curious about the area,” Beck said. “By having a pop-up visitor center at the festival, we can share everything about cultural events, dining offerings —what to see and do in the area — and fulfill that curiosity.

In a Different Mold

Fast-forward to 2017.

Not content to rest on their laurels, in May, the Posts decided to “redo everything.” They moved out the 23-year-old Arena building into the three relatively new barns, which are better equipped to house artists’ display booths — although they are still mainly intended for agricultural use.

“At least they have concrete floors,” Linda Post said.

The festival also utilizes more of the surrounding, outdoor areas, for its sculpture promenade, a dining tent, and entertainment.

It’s a move that has paid off.

“Whenever you make a big change like that, it makes you nervous, but we got great feedback from the exhibitors and the customers,” Linda Post said. “People stayed longer, and they really enjoyed the new layout.”

After more than two decades, the Posts say, they have to work diligently to keep the festival fresh. Each year, they combine new artists with the old, always with an eye toward curating an event that includes different price points and aesthetics, and new trends.

“If we don’t get fresh new artists to every show, it gets stale,” Geoffrey Post said.

Turns out, that’s not a problem: Far more artists and craftspeople apply to the festival than the Posts can accept.

“Every year, we’re getting new generations of artists and new generations of patrons,” he noted. “It has a life of its own.”

Looking to the future, the Posts say, they are finding ways to use the Internet to their advantage. They recently developed the Paradise City Membership Program, a partnership which allows artists to market their work year-round, through the festival’s website.

They produce a glossy magazine that gets mailed out to 60,000 households, and they are developing email newsletters and other promotions that go out to patrons on their email list, which is more than 40,000 strong.

Finally, while they don’t have a Paradise City Arts Festival app, they’ve made sure their website is optimized for cellphone use.

“We’re trying to figure out the right model for using all the new technologies.” Linda Post said.

The next Paradise City Arts Festival in Northampton will be Oct. 7-9, when artists and craftspeople will have on the display, and for sale, a wide variety of mixed-media art, ceramics, furniture, jewelry, photography, works on paper, wearable fiber art, and much more.

As is their tradition, there will be a “show within a show,” which invites participating artists to create work related to a special theme: This year, it’s “Life of the Party.”

And, in keeping with another annual tradition, the Posts will invite participating artists to donate a piece for an auction to raise money for a local non-profit organization. Since 1996, more than $400,000 has been raised in support of such causes as the Cancer Connection, the International Language Institute, and the Breast Form Fund. This year, the money will go to WGBY Public Television for Western New England.

Nice Work, If You Can Get It

As the Posts prepare for the next show in Northampton (they also produce a smaller, sister festival in Marlborough), things are heating up at their offices in Northampton’s Industrial Park.

“People don’t realize how much work goes into the shows; we start preparing months in advance,” Linda Post said. But she doesn’t mind. “Every day, we’re surrounded by all these beautiful objects and creative people. That’s a really good way to have to work.”

If one were to call it work. The Posts prefer to call it their passion.

Meetings & Conventions Sections

Echoes from the Past

John Aubin

John Aubin says the space in Mill 1 at Open Square is modern, but also comfortable.

It’s called ‘industrial modern.’

That’s the phrase attached to a genre of interior design, one that takes cues from old factories and industrial spaces — or uses such facilities themselves — and blends them with modern fixtures and furniture to create a unique working and playing environment that blends the past with the present.

That look and feel — which John Aubin, owner, developer, and chief designer at Open Square in Holyoke, also described with the phrases ‘accessible modern’ and ‘comfortable modern’ — are becoming increasingly popular with a host of constituencies. They include people in business, and especially those involved in creative work, who find such spaces inspiring and conducive to imagination and forward thinking.

And Aubin believes this helps explain why Mill 1 at Open Square, the meeting and event space he carved out of one of oldest mill buildings in Holyoke, has become popular not only as a wedding-reception site — there are 40 to 50 of those a year — but also as a place for strategic-planning sessions and other types of corporate gatherings.

“A number of major corporations have rented this space for brainstorming,” he explained. “They’ll rent it for anywhere from one to three days, and sometimes it’s as few as 10 people. They find it a very creative space; they’ll set up whiteboards and displays, and they’ll just brainstorm.”

Indeed, over the past several years, several regional and national corporations, including Hasbro, PepsiCo, and the New York City-based global design firm IDEO, have found Mill 1, said Aubin, who put extra emphasis on the word found. That’s because there hasn’t been much, if any, direct marketing of this space to the business community, and many who have chosen it have done so after Internet searches of unique meeting facilities.

A number of major corporations have rented this space for brainstorming. They’ll rent it for anywhere from one to three days, and sometimes it’s as few as 10 people. They find it a very creative space; they’ll set up whiteboards and displays, and they’ll just brainstorm.”

Overall, the Mill 1 space, which came online roughly at this start of this decade, has shown itself to be quite versatile, hosting everything from performances of the Enchanted Circle Theatre to Common Capital’s annual meeting; from the EDC’s announcement of the new branding slogan for the region (‘Western Mass’), to induction ceremonies hosted by the Volleyball Hall of Fame, headquartered just a few blocks away. Deerfield-based Yankee Candle has even used it as a staging area for a photo shoot involving its products.

“Around this time of year, late July, they shot their Christmas catalog here,” said Maggie Bergin, communications director for Open Square Properties. “It was weird … you walked in, and there was a living room and a den; they created little scenes, and they had actors and models come in, and they’d shoot people enjoying Yankee Candle products.”

This versatility is due to the fact that the space is, in many ways, like a blank canvas to be filled in by those who rent it out for a day, or two, or for just a few hours. In fact, there is an actual blank canvas in the form of a white wall, 11 feet by 40, at one end of the room. Companies have used it to project images such as charts with sales projections, and marrying couples have used it to post pictures that tell the stories of their lives.

The International Volleyball Hall of Fame’s induction ceremonies

The International Volleyball Hall of Fame’s induction ceremonies have been one of many events and meetings staged at Mill 1.

“It’s a neutral canvas onto which people can apply their vision,” said Bergin. “Sometimes, a country-club feeling or something traditional works for businesses when it comes to conferences and social gatherings, but others want a more modern feel or something that isn’t already stamped with a particular look or feel. And I think that’s why we’ve had companies coming here for creative work with their staff.”

For this issue and its focus on meetings and conventions, BusinessWest paid a visit to the blank canvas that is Mill 1 to learn about the many ways that clients, and especially businesses, are coloring things in and thus bringing a new dimension to their corporate outings.

Weaving in Some History

When asked about the history of Mill 1 and, specifically, the space converted into a meeting and event facility, Aubin started by pointing to the floor — the one painstakingly refurbished and brought to an admired luster with the application of four coats of industrial-strength polyurethane.

“This was called the loom room; there were two holes in the floor where a belt looped through,” he explained. “And there were holes in the beam in the ceiling that held pulleys; the belts would loop up and back and connect to looms.

“There’s a loom room in Lowell that’s still active,” he went on, referring to the industrial city north and west of Boston that, like Holyoke, was a textile-manufacturing hub (paper making came later in Holyoke). “They have these massive machines with the original belts spinning; they give you earplugs, and the noise is deafening with earplugs — I don’t know how anyone could work there without them.”

The loom room at Mill 1 is quiet now, obviously, except during events, but there are echoes from the past that can be seen and felt. The brick walls, a foundation of the ‘industrial modern’ look, are obviously prevalent, and the many windows present views of today’s Holyoke, but also, and especially, its past, with mill buildings, canals, and the bridges over them coming into focus.

We chose Mill 1 at Open Square because it was a true taste of Holyoke’s history and a glimpse into what life was like back in the 1890s when Holyoke was heavy into manufacturing and volleyball just invented.”

The views at Mill 1 are a selling point, but it’s the interior space itself that draws clients, especially businesses like Pepsi and institutions like the Volleball Hall of Fame, said Aubin, adding that those two words, ‘industrial’ and ‘modern,’ coupled with the history that is so palpable, create a unique venue.

Consider these comments from George Mulry, executive director of the Volleyball Hall of Fame: “We chose Mill 1 at Open Square because it was a true taste of Holyoke’s history and a glimpse into what life was like back in the 1890s when Holyoke was heavy into manufacturing and volleyball just invented.”

This is what Aubin had in mind when he set about creating this space. Well, sort of.

The space inside what’s known as Mill 1 — then wide-open, not finished or polished — was being rented out on an occasional, informal basis, mostly for community-based endeavors and events, said Aubin. From these events, the team at Open Square saw considerable potential for a far more refined space that could host weddings and other gatherings and become an important revenue stream for the larger mill-redevelopment initiative.

Mill 1, with its ‘industrial modern’ look

Mill 1, with its ‘industrial modern’ look, has become a popular site for companies looking to do some brainstorming.

“But we knew we needed to make a considerable investment in that space,” said Aubin, adding that one was made, and it has certainly given the facility that ‘industrial modern,’ ‘blank canvas’ look and feel.

Work was undertaken including refurbished floors, new glass in the windows, construction of an accompanying kitchen, and other facilities, such as a bar (designed by Aubin) that was fashioned from cypress wood used to make a water tower that once sat atop one of the mills in the complex.

Like the bar, the Mill 1 space blends old with modern to create an environment that resonates with people, said Aubin.

“It’s modern materials and a modern look, but it’s very comfortable to be in,” he told BusinessWest. “A lot of modern stuff looks great in pictures, but then people think, ‘if I sat in there, I’d feel like I was from outer space.”

The venue has certainly become popular with marrying couples — Mill 1 made BuzzFeed’s list of the 15 best wedding venues in the country for under $3,000 in 2015 — but, as noted, the business community is finding it as well.

And, moving forward, Aubin says there are a number of factors that should inspire more corporate business.

They include affordability and the uniqueness of the space, he noted, but also Open Square’s status as a zero-net-energy venue (actually, it produces more energy than it consumes through use of hydroelectric generators), a character trait that may resonate with environmentally conscious businesses and business owners.

And then, there’s accessibility, in the form of the train service that has returned to Holyoke after being absent for several decades. The Vermonter, a north-south line, stops in the town once a day, and the city’s new train station is only a few hundred yards from Open Square.

The service is limited, although it is due to be expanded in 2018, Aubin noted, adding that the train does make Holyoke and Mill 1 more accessible to companies in the Northeast corridor, including those in New York.

“We’ve already had some companies come up to do some photo shoots — it’s much less expensive to do that here than in New York,” he explained. “And we’re hoping that the train makes it easier for people to get to us.”

Looming Large

Aubin and Bergin both noted that there are many unique spots within the broad Open Square complex for wedding photos. These include the bridges and canals, the wide-open hallways on the office floors in nearby Mill 4, the brightly painted doors on some of the mills, the stairwells in those facilities, and many more.

And not only do marrying couples and their bridal parties find all of them, but they identify new ones seemingly with every ceremony.

This is what happens when the past and the present come together in ways that inspire optimism about the future and foster determination to turn dreams into reality.

It works for couples on their proverbial big day, and, increasingly, it works for companies of all sizes trying to generate some creative thinking.

This is the power of ‘industrial modern,’ and it certainly bodes well for Mill 1 at Open Square.

George O’Brien can be reached at [email protected]

Meetings & Conventions Sections

Meeting Expectations

mmcdpartOn July 1, MGM Springfield took over exclusive venue management at the MassMutual Center, thus beginning an intriguing new chapter in the history of a facility that was first opened almost a half-century ago and was expanded in 2005. The hope and expectation, locally and at the state level, is that MGM’s name, reputation, and strong track record in the entertainment industry will enable the facility to realize its considerable potential.

Alex Dixon calls it “a sleeping giant we plan to unleash.”

He was referring to the MassMutual Center, or the MMC, as it’s sometimes called, in downtown Springfield. And with those few words, Dixon, general manager for MGM Springfield, actually said quite a bit.

With ‘sleeping giant,’ he succinctly and poignantly noted both the MMC’s considerable potential as an event and convention venue — and the fact that, since it opened in 2005, not all of that potential has been realized. In fact, ‘underperforming’ is the word you often hear in relation to the track record for this facility, created through a $70 million investment from the state and now part of the portfolio of venues owned and overseen by the Mass. Convention Center Authority (MCCA).

We have an extremely walkable downtown, easy access off I-91, a great hotel product, and an emerging entertainment corridor. If you stand at the corner of State and Main streets and look to your left and right, you can see the palette that’s there for a bustling corridor over the next several years.”

And that reference to waking it up, to “unleashing” it? That was an equally effective and economical means to sum up the hope — most would actually categorize it as an expectation — that MGM, now venue manager at the MMC, will, through its name, reputation, resources, and the $950 million casino it is building across the street, enable the facility to elevate its game.

Dixon, who arrived in Springfield just a few months ago from the Horseshoe Baltimore Casino, understands these expectations, and believes they are realistic. More to the point, he knows that it is now part of his job description to make them reality.

And he believes a confluence of factors, from MGM’s track record in the entertainment business to the game-changing nature of the casino when it comes to drawing meeting and convention goers to Springfield’s broad, ongoing resurgence, will allow him to succeed with that mission.

“We have an extremely walkable downtown, easy access off I-91, a great hotel product, and an emerging entertainment corridor,” he said in offering a partial list of the city’s many assets. “If you stand at the corner of State and Main streets and look to your left and right, you can see the palette that’s there for a bustling corridor over the next several years.”

Nate Little, director of Communications & External Relations for the MCCA, agreed, and said MGM Springfield’s management — and the neighboring casino — should enable the MMC to improve its performance in what has always been an extremely competitive market for events and conventions in the Northeast.

Alex Dixon

Alex Dixon says MGM — and a host of other constituencies — are looking forward to the next chapter in the story of the MassMutual Center.

“With MGM’s pipeline of talent and leadership in the entertainment industry, we hope and expect that the company will bring an entirely new level of performance to the MassMutual Center,” he told BusinessWest. “And with the resort opening across the street, there is a good chance for a kind of symbiosis; we expect and hope that it will be a beneficial relationship.”

Both Dixon and Little said it will take time for the MMC to ramp up and dramatically improve its overall performance, in large part because many events are booked several years out. But Dixon noted that there are already signs of progress, especially when it comes to the number of inquiries about the facility and available dates.

“I’m pleasantly surprised by the number of in-bound calls already, well in advance of having a sales team in place,” he said. “There are a number of people expressing interest in the facility.”

For this issue and its focus on meetings and conventions, BusinessWest takes an in-depth look at MGM’s role as manager of the MassMutual Center and what it means for the future of that all-important regional asset.

Dates with Destiny

When it was announced back in February that MGM had finalized a deal to take over exclusive management of the MMC, staff members at the facility became some of the very first MGM employees in Springfield.

“They’re our first team members,” said Dixon, noting that the occasion was a milestone of sorts and part of an ongoing, quite comprehensive transition to put the MMC onto MGM’s systems and fully integrate that facility with the casino resort complex due to go online roughly 13 months from now.

We’re really getting our house in order so that we can put our best face forward once we begin to market the facility as one big campus.”

“We’re really getting our house in order so that we can put our best face forward once we begin to market the facility as one big campus,” said Dixon, adding that such work will continue for several more months.

It represents a key turning point in the history of the facility previously known as the Springfield Civic Center, which opened 45 years ago and underwent a significant expansion and renovation project starting in 2003.

That project, which included renovation of the arena and the addition of 100,000 square feet of meeting and convention space, was strongly supported by area legislators, especially those representing Springfield, on the theory that it would be a key component in efforts to bring greater vibrancy to the city’s downtown and become a catalyst for progress in a city suffering economic decline and on the brink of receivership.

But while the MMC has had its moments over the years and has played host to a wide variety of events and meetings — everything from college commencements to Bay Path University’s annual Women’s Leadership Conference to the Western Mass. Business & Innovation Expo (scheduled for Nov. 2) — it has not, by most barometers, performed as the MCCA hoped it would.

Indeed, Little said that other venues in the MCCA portfolio, such as the Boston Convention & Exhibition Center and the John B. Hynes Veterans Memorial Convention Center, are running events — or “are occupied,” as he put it — between 50% and 60% of the days in a year. That is roughly the industry standard and a good number, because many events require setup before and cleanup after they happen. Meanwhile, the MassMutual Center has historically performed well under those numbers, although he didn’t have exact figures at his disposal.

It was with an eye toward improving this track record that the MCCA awarded a contract involving joint management of the facility to MGM Springfield and Spectra (formerly Global Spectrum) last year, with the understanding that the former would eventually assume exclusive venue management, with Spectra continuing to handle the food and beverage side of the operation. That happened on July 1.

Earlier this year, employers at the MassMutual Center became the first MGM team members in Springfield

Earlier this year, employers at the MassMutual Center became the first MGM team members in Springfield, and there were was a ceremony at the MMC to mark the occasion. MGM Springfield President Mike Mathis is second from left; General Manager Alex Dixon is at far right.

Elaborating, Little said the market for events, meetings, and conventions, especially in smaller markets like Springfield, is extremely competitive. The hope and, again, the expectation, is that MGM Springfield’s management will provide a strong leg up in this marketplace.

“The huge advantage to having MGM on the scene is that there are very few venues of that regional size and quality that are attached to a name like MGM,” he said. “We think that’s going to be a huge benefit for us, and the goal all along was to maximize the performance of the MMC, which we think has huge potential as a venue.

“And we can’t imagine anyone better than MGM to help us unlock that potential,” he went on, adding that the simple goal is to have the building be used much more than it is currently being used.

Gathering Momentum

For his part, Dixon isn’t particularly interested in past performance at the MMC, although he is aware of it. Instead, he’s clearly focused on the present and future.

“We’re looking forward to the next chapter,” he told BusinessWest, adding that MGM has already commenced writing it.

As he discussed this next chapter, Dixon said there are many pieces to this puzzle, including work to ensure the highest quality for events already on the books — many were scheduled months if not years ago — while also going about filling more dates on the calendar.

And MGM will bring vast experience and resources to both sides of this equation, he said.

MassMutual Center employees celebrate their entry into the MGM family.

MassMutual Center employees celebrate their entry into the MGM family.

“This year, we’re really going to be enhancing what we already have,” he said, referring to everything from scheduled banquets to presentation of the Springfield Thunderbirds hockey team as it gets set to begin its second season. “And over the next year, we’ll be working to get the frequency and quality of events firing on all cylinders; we are working hard to make sure we get this right.”

By that, he meant both the quantity and quality aspects to this mission to improve the performance of MMC and fulfill an obligation within the host-community agreement to produce four marquee events a year in Springfield.

But Dixon said he considers those events to be merely a baseline, and he anticipates bringing more and better events to the city across the wide spectrum of entertainment. And he said the city has many things going for it in this regard, starting with the MMC itself, which has “great bones and a great staff.”

Beyond that, there is the casino complex itself, a comprehensive “downtown refresh,” as he called it, with many moving parts, and a partner at the state level (the MCCA) willing to invest time, talent, and resources into efforts to take the MMC to the next level.

“Considering all that, you can’t help but be positive about the days ahead,” said Dixon. “We’re getting ready to welcome people to the show — that’s our mantra.”

And the ‘show’ will take many forms, he said, adding that the facilities and amenities he mentioned could help attract a host of shows and conventions to downtown Springfield, and especially the latter.

“What’s great about our environment here is that, if you have a mid-size convention here mid-week, you can really take over the downtown core,” he explained. “Between the hotels, our facility, and the restaurant product, there’s a rollout that we can do that you just wouldn’t see in a bigger market.

“In Boston or some of the other larger markets, you’re a drop in the bucket,” he went on. “Here, we can roll out the red carpet. I’m a big believer in using what you have to the best of your ability. We’re going to hustle to find mid-week convention business, and we’re going to hopefully unlock some groups and businesses that have gone elsewhere.”

At the same time, he went on, MGM and partnering groups will work to convince area organizations that might historically look outside this region (and specifically downtown Springfield) for sites for corporate retreats and other gatherings to “conduct business at home.”

Conventional Thinking

This reference to ‘home’ brings Dixon to what would have to be considered the big picture, or at least the bigger picture.

“Everyone is not just rooting for the success of the building, the MassMutual Center, they’re rooting for the success of Springfield,” he explained. “And if you get that right, it creates a momentum that just builds on itself.”

Creating momentum is what state leaders had in mind when they invested $70 million in the expansion of the Civic Center almost 15 years ago. The facility has generated some of that precious commodity, but the expectation is that, with MGM’s name, reputation, and cache behind the facility, there will be much more in the years to come.

As Dixon said, ‘welcome to the show.’

George O’Brien can be reached at [email protected]

Opinion

Opinion

By Lee Shuer

Recently, a mother and daughter were killed in a house fire in Westfield. News reports pointed to a lack of functioning smoke detectors in the home as a contributing factor in this tragedy. Another contributing factor mentioned was clutter, likely due to hoarding. It appears firefighters had difficulty bringing hoses into the home due to the accumulation of clutter inside.

To help our community draw something constructive from this tragedy, I want to share some information about hoarding disorder (HD), which is a struggle that I myself have experienced. The American Psychiatric Assoc. defines HD as a persistent difficulty discarding items regardless of value. The overwhelming distress caused by letting things go leads to areas of the home being filled and rendered unusable. Despite the prospect of potentially devastating consequences, such as the fire in Westfield, the fear of letting go is still too great to overcome.

Those of us with HD may feel safer surrounded by the things we cherish, but we may actually be putting ourselves in greater danger. Clutter may create fire and tripping hazards, violate health codes, and strain relationships. HD can cause problems in professional settings, too, leading to less productive work environments and ultimately, unemployment. Overwhelming clutter can also lead to isolation and loneliness.

However, contrary to negative portrayals on television shows like Hoarders, people with HD tend to be creative, intelligent, and resourceful. We tend to avoid throwing things away because we want to keep stuff out of the landfill. We want to hold on to things that remind us of good times and make us feel better. We want to save things to give to others, not just to keep.

I call myself a ‘finder/keeper’ because the ‘H word’ has become such a derogatory label. People like us who acquire and keep too much stuff are stuck, hung up on something emotional, something unseen beneath the surface of life. What can be seen is merely the tip of the iceberg. It’s complicated. But hoarding disorder is real, and so is recovery.

For individuals to heal, there needs to be a sense that their community supports them, and has hope for their success. The Western MA Hoarding Task Force, of which I am a member, is a great example, and just one of many across the state. We have brought together peers, mental-health counselors, public-health officials, police and firefighters, elder-services counselors, housing and animal-safety experts, and code enforcers to promote understanding and solutions that aid healing.

Our latest initiative is a conference that we’re calling “Hoarding Disorder: Recover Is Real.” It will take place on Wednesday, Oct. 18 from 8 a.m. to 4:30 p.m. at Hadley Farms Meeting House, 41 Russell St., Hadley. Jesse Edsell-Vetter, stabilization case manager with the Metropolitan Boston Housing Partnership (MBHP) hoarding team, will be the keynote speaker.

Anyone wanting to learn more or get help for hoarding and excessive finding/keeping can contact me at [email protected].

Lee Shuer is the founder of Mutual Support Consulting in Easthampton.

Opinion

Editorial

In the dozen or so years it has been open, the MassMutual Center has a been a solid asset in Springfield — a great addition to the skyline and an important piece of the large, intricate puzzle that involves the revitalization of a city and its downtown.

But in most all respects, it has underperformed in its primary role — to bring new energy, vitality, and dollars to downtown Springfield and its businesses. You won’t hear elected officials or economic-development leaders use these exact words, but the center has, by most measures, been a disappointment as a ‘catalyst.’

Which is why MGM Springfield’s new role as sole venue manager at the facility should be greeted as very encouraging news for Springfield and this city moving forward. In simple terms, we feel, and the Mass. Convention Center Authority feels, that MGM Springfield has the ability to take the MMC, as it’s called, to a new and much higher level.

Alex Dixon, MGM’s energetic general manager, said it best, and very succinctly, when he told BusinessWest that the MMC is “a sleeping giant we plan to unleash.”

We think he’s right, and for many reasons. They include MGM’s connections in and reputation throughout the entertainment industry; its solid track record in managing similar venues (traditionally located within its facilities), continued progress in the revitalization of downtown Springfield, and, last but certainly not least, the $950 million MGM casino going up just across the street from the MMC, which will be a huge boost in efforts to bring meetings and conventions to Greater Springfield.

But let’s back up a minute. The MMC has not been a failed initiative in Springfield. Far from it, actually; it has been a much-needed addition to the region’s inventory of hospitality-related venues, and one that has brought a number of events to downtown Springfield, or back to downtown Springfield, as the case may be. And downtown hasn’t always been an easy sell for events.

Indeed, many of the significant events on the calendar — Bay Path’s Women’s Professional Development Conference, the Springfield Regional Chamber’s Outlook Luncheon, BusinessWest’s annual Business & Innovation Expo, Valley Venture Mentors’ Accelerator awards dinner, a host of college-commencement ceremonies, Springfield Thunderbirds games, and many other gatherings — now take place at 1277 Main St. And they will, in all likelihood, continue to happen at that address.

It’s the other 275-300 days of the year that have been the problem, for the most part. There have been some significant events, but, for the most part, it’s been smaller, budget-conscious groups that have been bringing their acts — literally and figuratively — to the City of Homes.

There is nothing wrong with cheerleader and dance competitions, basketball tournaments, and many of the other meetings and events that have been coming to the MMC, but this facility can and must do better. It’s an issue of both quality and quantity, and MGM Springfield will be of considerable help with both.

Regarding quantity, the casino will bring another dimension to Springfield’s already-successful efforts to sell itself to groups looking to convene for a day or a week. And quality does attract quality. MGM is a quality company that does quality work. Its name and reputation should be of enormous benefit in the ongoing work to prompt groups of all sizes to ‘think Springfield.’

Things are not going to change overnight — if only because many meetings and conventions are booked years, and even a decade or more, in advance. But certainly by the time MGM Springfield opens 13 or 14 months from now, there should be a discernable change in the quality and quantity of events coming to downtown Springfield.

A sleeping giant will be waking up.

Community Spotlight Features

Community Spotlight

By Kathleen Mellen

Ask Wilbraham Selectman Bob Russell what his town’s main business is, and he’ll tell you: quality of life.

The town of nearly 15,000, located about 12 miles northeast of Springfield, has an abundance of protected open space, parks, recreation facilities, and other features that can be enjoyed by its residents, and a small-town feel that hearkens back to its origins as a close-knit farming community.

“It’s a bedroom community,” Russell said, and townspeople revel its neighborly activities, like summertime concerts and community-wide flea markets held at Fountain Park, gatherings of moms and dads and their young charges at the popular Wilbraham Children’s Museum, coffee klatches at the newly renovated Rice Fruit Farm, or swimming and splashing at the town’s ‘backyard beach’ at Spec Pond, just off Boston Road.

But things aren’t all sunshine and smiley faces: As residents enjoy the pleasures of living in a small, at times sleepy community, he said, there are real-world concerns, many of them economic, that need to be addressed: For example, Wilbraham has seen some erosion of its economic base over the past couple of decades, as businesses have closed, leaving vacant spots in the town’s two main areas of commerce — along Boston Road and in the town center.

Russell says this is something the town is working on, and he hopes to fill in those gaps with businesses that are carefully selected to blend with the town’s character and charm.

“New businesses can be a win-win for the town: they bring in tax revenue, but generally don’t overly tax the town’s resources. They don’t put a demand on the school system, they generally don’t require police calls, and they don’t generally catch on fire,” Russell said. “It’s a good value when we bring business into town, and we’re very much aware of that.”

Although some residents say they like the relative quiet of the underused business district in the center of town, Planning Board Chairman Jeff Smith says he’d rather see the hustle and bustle there that he recalls from his youth.

“When I was a kid, growing up here, I’d ride my bicycle to the town center — my dentist was right there in a building that’s unoccupied now,” said Smith, a lifelong resident of Wilbraham. “My pediatrician, the post office, orthodontists, banks — it was all right there. But these buildings are vacant now, and it’s been quiet.”

There are projects in the works in the center of town, at the intersection of Main and Springfield streets, Russell said. Developers have purchased a number of small properties there that they propose to fill with businesses on the first floors and apartments on the second. That will necessitate a change in zoning, from strictly business to mixed use — a proposal that will be brought before a special town meeting in October. If it passes, “it will make the center of our town a lot nicer than it is right now, from a design standpoint,” said Russell, adding that property values will go up.

On Boston Road, another important business district for Wilbraham, things are also happening. While Friendly’s Ice Cream has long had its corporate headquarters there, there’s a new Balise Ford dealership, a remodeled Lia Toyota dealership, a Home Depot, and a Big Y Supermarket. Also, a new transfer station for trash is about to reopen in a spot that’s been unoccupied for some time — and that, Russell said, will be good for the town.

“There will be an improvement for the building, we’ll have a discount for our own tipping, and the town will enjoy a tipping fee. This is a revenue strain that doesn’t come from the residents’ tax bills.”

Down the Road

Even with all that, there are still vacancies on Boston Road waiting to be filled, and Smith says the Planning Board is looking at a number of ways to address them, including adjusting the zoning bylaws to accommodate some types of businesses that haven’t been allowed to open in town for several years.

“We’ve had moratoriums on certain things because the architects of the town have wanted it to look a certain way — the idyllic New England town,” Smith said. “They didn’t want gas stations, and they didn’t want used-car lots.” But now, the Planning Board is suggesting that some of those bans be lifted.

Chalk it up to changing times, he said.

“When Boston Road was laid out, it was with the mindset that there would be some service facilities and a lot of retail opportunities, but those retail opportunities are dwindling,” Smith told BusinessWest. “Look at the UPS and USPS trucks on Boston Road right now — it’s all Amazon deliveries, and that has changed the retail potential in areas like Wilbraham. We’ve had to adapt the zoning accordingly to go along with the changes.”

Wilbraham at a glance:

Year Incorporated: 1763
Population: 14,837
Area: 22.4 square miles
County: Hampden
Residential Tax Rate: $22.00
Commercial Tax Rate: $22.00
Median Household Income: $65,014
MEDIAN FAMILY Income: $73,825
Type of government: Open Town Meeting
Largest employers: Baystate Wing Wilbraham Medical Center; Friendly Ice Cream Corp.; Big Y; Home Depot
* Latest information available

As a result, he said, the Planning Board will propose that the town allow limited and restricted opportunities for gas stations in its commercial zones. The same holds true for used-car sales. But, he stressed, everything will be brought before the voters, who always have an opportunity to weigh in on the board’s proposals.

“I always tell people, ‘we’re your Planning Board, and these are your bylaws,’” Smith said.

One thing residents are not likely to see on Boston Road are big retail chain stores, because there simply isn’t enough traffic to support them.

“In our small-town way of thinking, we see it as a really busy road, but in the scheme of busy roads, it’s not that busy,” Smith told BusinessWest.

As the town continues to rethink its position vis-à-vis business, Russell says, the Select Board is considering the possibility of establishing an economic-development committee.

“We’re looking at ways to bring as much of the town’s resources to bear as possible to improve development,” he said. “It’s something we’re all focusing on.”

Indeed, the town’s economic health is something that’s long been a priority for the Planning Board, Smith said.

“We see the people who come to the town and want to locate businesses here. If we don’t have zoning for what they want to do, but if it seems like it would fit in Wilbraham, we say, ‘OK, maybe we should add a provision in our bylaws.’”

But that can be a lengthy process, he added, which can take up to a year, by the time residents vote at a town meeting and the town secures the state attorney general’s mandatory approval.

A case in point: recently, a local brewery considered relocating to Wilbraham, but the town didn’t have zoning in place that would allow it. So the Planning Board developed zoning, and it was approved at town meeting. But by that time, the company had decided to stay where it was. Smith says the effort will not be wasted — the town can move quickly the next time a brewpub or microbrewery expresses an interest.

“Others have approached us,” he said. “Now the zoning is there.”

In other cases, the town has gotten a jump on zoning changes even before interest has been expressed by potential business owners. For example, after imposing an initial moratorium on the establishment of registered medical-marijuana dispensaries (RMDs) — a time used for review of federal and state laws — voters decided to allow such establishments.

“We did put zoning in, subsequently, in an industrial zone,” Smith said. “But, to be honest, I didn’t think anyone would want to locate an RMD in the town of Wilbraham.” So far, he says, he’s been right.

And, just to be clear, he added, recreational marijuana establishments are still prohibited in town.

It’s important to note, Smith says, that the town’s elected officials rely on Town Hall experts, like Planning Director John Pearsall and Building Inspector Lance Trevallion, to help them with their duties.

“There’s a lot to learn, and our decisions have legal ramifications,” he said. “We’re guided by these town officials.”

Getting Down to Business

As Smith and Russell see it, revitalizing Wilbraham’s business base is an ongoing process — and one that must be responsive to both the changing economic realities and the wishes of its residents.

That said, Russell added, “Wilbraham is open for business.”

Departments Incorporations

The following business incorporations were recorded in Hampden, Hampshire, and Franklin counties and are the latest available. They are listed by community.

CHICOPEE

Maharajshree Inc., 67 Monroe St., Chicopee, MA 01020. Sheetal Patel, Same. Variety store with convenience items and alcohol.

HARDWICK

Lost Towns Brewing Company, 1643 Petersham Road, Hardwick, MA 01037. Curtis Stillman, same. Brewing malt beverages.

HOLYOKE

Metras Tax Services Inc, 12 Corser St., Suite 411, Holyoke, MA 01040. Lena Gauthier, 19 Berwick Road, Longmeadow, MA 01106. Tax preparation.

NORTH ADAMS

LT Requisitions Inc., 1544 Curran Highway, North Adams, MA 01247. Luis Teixeira, 500 Old Windsor Road, Dalton MA 01226. Distribution and manufacturing.

ORANGE

Launchspace Inc., 131 West Main St., Suite 342, Orange, MA 01364. Alec Macleod, 78 Chestnut Hill Road, Orange, MA 01364. To create and operate a makerspace (a set of member-based shops), to incubate and support new businesses engaged in making tangible things, to support workforce development by providing specifically targeted instruction.

PITTSFIELD

Lenco Export Inc., 10 Betnr Industrial Dr., Pittsfield, MA 01201. Leonard M. Light, 5 Andrea Dr., Pittsfield, MA 01201. Commodities broker and commission agent.

SPRINGFIELD

Luxury Real Estate Inc., 30 Glenham St., Springfield, MA 01104. Charlie S. Melo-Perez . Same. Real estate.

M & J Enterprises Inc., 14 Riverview Terrace, Springfield, MA 01108. Gerald T. Adams, Same. Sales and service of over the air antennas.

WESTFIELD

Maximum Transport Inc, 38 Greenwood St., Westfield, MA 01085. Viktor Burunov, Same. Trucking.

WILBRAHAM

Kidney Care and Transplant Services Of New England, P.C., 2 Sylvan Dr., Wilbraham, MA 01095. George S. Lipkowitz, 24 Saro Dr., Amherst, MA 01002. Medical service.

Briefcase Departments

Massachusetts Adds 10,000 Jobs in June

BOSTON — The state’s total unemployment rate increased to 4.3% in June from the May rate of 4.2%, the Executive Office of Labor and Workforce Development announced Thursday. The preliminary job estimates from the Bureau of Labor Statistics indicate Massachusetts added 10,000 jobs in June. Over-the-month job gains occurred in education and health services; trade, transportation, and utilities; leisure and hospitality; other services; manufacturing; information; and financial activities. The May estimate was revised to a gain of 2,000 jobs. From June 2016 to June 2017, BLS estimates Massachusetts has added 65,900 jobs. The June state unemployment rate remains lower than the national rate of 4.4% reported by the Bureau of Labor Statistics. The labor force decreased by 2,600 from 3,711,100 in May, as 7,600 fewer residents were employed and 5,100 more residents were unemployed over the month. Over the year, the state’s seasonally adjusted unemployment rate increased six-tenths of a percentage point from 3.7% in June 2016. There were 27,400 more unemployed persons over the year compared to June 2016. The state’s labor-force participation rate — the total number of residents 16 or older who worked or were unemployed and actively sought work in the last four weeks — remained at 66.7% over the month. The labor-force participation rate over the year has increased 1.8% compared to June 2016. The largest private-sector percentage job gains over the year were in education and health services; professional, scientific, and business services; financial activities; and other services. “During the first six months of 2017, Massachusetts has experienced the largest increase in the labor force on record, and the 66.7% labor-force participation rate is now 3.9 points higher than the U.S. rate,” said Labor and Workforce Development Secretary Rosalin Acosta. “These marked labor-force gains should help ease labor-market pressures and are signs of a growing economy in the Commonwealth.”

United Way, Peter Pan Launch Annual Stuff the Bus Program

SPRINGFIELD — United Way of Pioneer Valley and Peter Pan Bus Lines launched the annual Stuff the Bus campaign on July 28. The campaign will collect new school supplies through Aug. 16. The supplies will be distributed in new backpacks to children who are homeless in Chicopee, Holyoke, Springfield, Westfield, West Springfield, and South Hadley. “All children in our community deserve to enter school feeling confident, proud, and equipped to learn. Yet, in our community, hundreds of children are without homes,” said United Way President Jim Ayers. “United Way and our supporters want to ensure that these most vulnerable children return to school with what they need: their own unique backpack, new supplies, and a symbolic message from our community that we care deeply about them and recognize their potential.” Individuals are encouraged to donate the following age-appropriate supplies: number-2 pencils, erasers, binders, paper, crayons, highlighters, pencil boxes, pens, glue sticks, rulers, two-pocket folders, and one-subject notebooks. Through August 16, 2017, donations can be brought to the United Way of Pioneer Valley, 1441 Main St., Suite 147, Springfield (weekdays, 8:30 a.m. to 4:30 p.m.), Western Mass News, 1300 Liberty St., Springfield (weekdays, 9 a.m. to 5 p.m.), Balise Kia, 603 Riverdale St., West Springfield (every day, 11 a.m. to 5 p.m.), or Six Flags New England (Wednesday, Aug. 16 only). Aug. 16 is National Roller Coaster Day. Donors who provide six to 19 items will receive a $20.17 coupon toward main-gate admission at Six Flags New England. Those who provide 20 or more items will receive a free ticket. This event concludes the Stuff the Bus campaign.

Single-family Home Sales Down Slightly in June

SPRINGFIELD — Single-family home sales were down 2.6% in the Pioneer Valley in June compared to the same time last year, while the median price rose 4.8% to $218,000, according to the Realtor Assoc. of Pioneer Valley. In Franklin County, sales were down 1.3%, while the median price rose 16.3% from a year earlier. In Hampden County, sales were up 3.2%, while the median price was up 5.5%. And in Hampshire County, sales fell 15% from June 2016, while the median price was up 6%.

Departments People on the Move
Dr. Jennifer Mark

Dr. Jennifer Mark

Spiros Hatiras, president and CEO of Holyoke Medical Center and Valley Health Systems, announced the promotion of Dr. Jennifer Mark to chief medical officer at Holyoke Medical Center. “Dr. Mark is a highly skilled physician with a proven track record and expertise in leading a team to success. Her focus on patient satisfaction, in conjunction with high-quality care and open communication style, will continue to be an asset to HMC as she enters this new role,” said Hatiras. “Dr. Mark’s knowledge of the culture within the organization will continue to be appreciated and allow for a smooth transition to this position.” Added Mark, “I really like the fact that Holyoke Medical Center is very focused on patient-centered care in terms of our overall strategy and how we make improvements in safety and quality. The administration is aligned with providers and other caregivers, all of whom want what’s best for our patients.” Mark, whose extensive background includes both primary and emergency care, has been with HMC since 2008, serving for the past five years as Emergency Department (ED) medical director. During that time, patient satisfaction has increased by 85% for overall care in the ED, and the length of stay for discharged patients has decreased by about 30 minutes. These changes have been made despite increasing patient volumes and severe space constraints, which should improve in the new ED that opened earlier this month. “It is a beautiful new facility that will be wonderful for our patients,” Mark said. As director, Mark worked closely with the ED nurse manager to direct operations of the facility that treats over 44,000 patients per year, with oversight of 14 doctors and 12 mid-level providers. She also went through intensive communication training and then helped teach those skills to her team in the ED in order to raise patient satisfaction. Previously, Mark, who graduated from Yale University School of Medicine, served in various emergency and adult-medicine physician roles throughout Massachusetts. She was also a founding partner of a private Emergency Department physician group where she served as assistant medical director for five years.

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Michael Oleksak

Michael Oleksak

Westfield Bank announced that Michael Oleksak has joined the bank as vice president, commercial loan pfficer. Oleksak brings more than a decade of banking experience to his new role. He previously served as assistant vice president, business banker at United Bank, where he was responsible for managing and developing small-business customer accounts and establishing new customer relationships. Oleksak is a graduate of Southern New Hampshire University, where he earned a master’s degree in business administration. He also completed LEAD NY, a leadership program through Cornell University. He currently serves on the board of the West Springfield Boys and Girls Club, and was previously on the boards of the Cooperative Development Institute and the Charlene Ann Foundation. “I’m pleased to welcome Michael Oleksak to the Westfield Bank team,” said James Hagan, president and CEO of Westfield Bank. “Over his career he’s demonstrated real skill at serving the needs of local businesses by understanding what makes them unique in order to help them realize their potential, and by relating to every customer as an individual person. He knows that better banking for local businesses requires outstanding communication, responsiveness, and the imagination to seek out opportunities for our customers.”

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Calvin Hill

Calvin Hill

Springfield College announced that Calvin Hill, vice president for Inclusion and Community Engagement, is one of 24 senior-level administrators in higher education nationwide selected by the Council of Independent Colleges (CIC) to participate in the 2017-18 Executive Leadership Academy. Individuals chosen for the year-long program are vice presidents or cabinet officers in higher education who aspire to the presidency of an independent college or university. Starting this week, Hill will participate in two seminars in Washington, DC; the opening seminar will take place July 20-22, and the closing seminar will be held June 18-20, 2018. He will also engage in readings, webinars, and a mentoring program. In addition, he will develop and follow an experiential learning plan focused on specific areas of presidential responsibility. “Competition for the available places in the program was intense,” said CIC President Richard Ekman. “The review committee found the nomination materials to be most impressive. They (and I) believe that Dr. Hill has the potential for highly effective leadership as a college or university president.” In July 2015, Hill joined Springfield College as the vice president for Inclusion and Community Engagement. His responsibilities include promoting diversity and inclusion among all constituents of the college, and connecting and promoting the college’s resources to area communities. Hill arrived at Springfield College with more than 20 years of experience in higher education. Prior to his time in Springfield, he served as the university Diversity and Inclusion officer for the University of St. Thomas in St. Paul, Minn. Prior to that, he developed strong ties to higher education in Massachusetts working as assistant to the president and director of the Office of Diversity, Inclusion, and Equal Opportunity at Worcester State University. He also has served as associate provost and chief Diversity officer for MGH Institute of Health Professions in Boston and assistant dean and director of Diversity Programs at Worcester Polytechnic Institute. Hill is a consultant on diversity issues and presents nationally on issues of inclusion, where he focuses primarily on providing equal access to educational opportunities for underrepresented populations. Fifty-nine percent of participants in the first Executive Leadership Academy cohort (2009-10) have since advanced in the higher-education ranks, and 24% of participants in a recent cohort (2015-16) have already moved up in the ranks. “These indicators suggest that CIC is helping to meet the leadership needs of higher education by offering highly effective leadership development programs for modest fees to member institutions,” Ekman said.

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John Henderson

John Henderson

The Employers Assoc. of the NorthEast (EANE) announced that John Henderson has joined the EANE team as director of Learning & Development, effective June 2017. John will lead a team to design, customize, and schedule the diverse array of more than 500 substantive training programs presented by EANE each year for members and non-members. Henderson brings more than 25 years of experience working for associations and nonprofits, much of it from a global, cutting-edge perspective. Most recently, was vice president of Industry Relations and Strategy for Fixation Marketing in Bethesda, Md. For more than seven years, he was vice president for Education, Training and Professional Development for the Alexandria, Va.-based International Assoc. of Amusement Parks and Attractions, the world’s largest amusement-industry trade association, representing more than 4,000 member facilities in 93 countries. In this position, he worked with the education committee to develop and launch a three-tiered, individual global certification program and continuously increased attendance at expo-education sessions. He also led the efforts of a task force to completely redesign the Institute for Executive Education. As an accomplished member-association executive, Henderson provides EANE with a proven track record of successful strategic planning and tactical leadership. His background in education and training includes a specific focus on communications skills. He has a bachelor’s degree in political science from Kent State University and a master’s degree in educational leadership from the University of Pennsylvania. He is a member of the International Assoc. of Exhibitions and Events and a past member of the American Society of Association Executives.

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Christina Royal

Christina Royal

Holyoke Community College President Christina Royal has been appointed to the board of directors of the United Way of Pioneer Valley and the American Assoc. of Community Colleges’ Commission on College Readiness. Her appointment to the United Way board was unanimously approved at the regional nonprofit’s 95th-anniversary celebration and annual meeting on May 31. She began her three-year term on July 1. Her one-year appointment to the Commission on College Readiness also began July 1. The AACC, which is based in Washington D.C., is the principal advocacy group for community colleges in the U.S. Its Commission on College Readiness advises the AACC board and staff on matters related to preparing students for college-level academic work.

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On the heels of a recent $1 million kitchen renovation, the Red Lion Inn recently welcomed new management and culinary talent with two strategic hires: Director of Food & Beverage Fabien Riviere and Sous Chef Jim Corcoran. Both will work with Vice President of Culinary Development Brian Alberg to continue to evolve the inn’s commitment to local sourcing and service excellence. “The continued success of the Main Street Hospitality Catering, with projects like Seeds Market Café at Hancock Shaker Village, calls for bringing in additional expertise,” said Sarah Eustis, CEO of Main Street Hospitality Group. “Fabien and Jim will help strengthen the Red Lion Inn, our culinary hub, and continue to heighten our quality, hospitality, and service.” With more than 20 years of restaurant-management experience, Riviere joins the Red Lion Inn from Studio Restaurant at the Montage Hotel in Laguna Beach, Calif. This marks his return to the Red Lion Inn, where he was sommelier from 2003 to 2005. Working stateside and abroad, Riviere’s résumé includes Felix Restaurant at the Peninsula Hotel in Hong Kong, Mix Restaurant by Alain Ducasse, and Restaurant Aureole at the Mandalay Bay Resort & Casino in Las Vegas, Nev. In his new role as Director of Food & Beverage, Riviere will manage all aspects of food and beverage operations, as well as the supervision and direction of all restaurant staff, among other responsibilities. Corcoran joins the Red Lion Inn culinary team from Allium Restaurant + Bar in Great Barrington, where his seasonal menus reflected his passion for locally grown ingredients and the diversity of his background. Corcoran has worked at restaurants throughout New York, including Manhattan’s Delmonico’s Restaurant, Brinkley’s Broome Street, Angolo SoHo, and April Bloomfield’s Breslin, before becoming lead chef of Allium Restaurant + Bar.

Daily News

MONSON — Monson Savings Bank announced that Donna Easton-Vicalvi has joined the bank as vice president of Government Banking. She has more than 24 years of experience in the municipal-finance field, including 12 years as treasurer for the town of Hampden and the Hampden-Wilbraham Regional School District.

Easton-Vicalvi joined United Bank in 2008 to develop a Government Banking Division in Massachusetts and Connecticut as United Bank acquired branches in Connecticut. In 2016, she joined Merchants Bank in Vermont to develop a Massachusetts government-banking presence for the bank until 2017, when Merchants was acquired by Community Bank Systems.

“We are extremely pleased to have Donna join us,” said Steve Lowell, Monson Savings Bank president, adding that she brings not only a wealth of experience, but numerous affiliations and community involvement as well. “We look forward to her helping Monson Savings Bank enhance and expand our municipal products and services with her expertise.”

Daily News

AMHERST — The Amherst Area Chamber of Commerce has appointed Jerry Guidera to serve as interim executive director following the departure of Tim O’Brien from that role.

During his year as executive director, O’Brien oversaw the chamber’s move to the new Visitor Information Center in downtown Amherst, as well as the expansion of its policy-focused events through the BLAAST forums.

“We are grateful for Tim’s work as executive director over the past year,” said Georgia Moore, president of the Amherst Area Chamber of Commerce. “We look forward to continuing Tim’s work in building up our membership and planning new events, but we shall miss his leadership and ready wit.”

O’Brien thanked the chamber for the professional opportunity, noting that “the past 12 months have been deeply satisfying on the professional and personal level. I am thrilled to have had the opportunity to work with so many wonderful people, including the folks at the BID, and to participate in Amherst’s thriving business community.”

Daily News

NORTHAMPTON — Craig Della Penna of the Murphys Realtors has been selected to receive the 2017 EverGreen Award from the Green REsource Council of the National Assoc. of Realtors.

Della Penna was selected for the honor by an independent panel of green-industry professionals and was nominated based on his commitment to developing energy-efficient homes and neighborhoods in which biking and walking are commonplace.

Known as a leader in the green real-estate community, Della Penna was the first Realtor in the U.S. to specialize in the sale of houses near rail trails and greenways. He serves a broad range of clients to help them make choices about sustainable or energy-efficient living; for instance, he is a resource for buyers who want a home in a neighborhood in which children are able to walk or bike to and from school.

Della Penna has delivered more than 1,200 lectures in 21 states on the topics of energy efficiency and the importance of greenways. He also has been a key player in helping to build over 1,000 miles of rail trails in the past 20-plus years and has made a visible difference for green buyers in his local real-estate market and across much of the Northeast.

Departments Picture This

On Track

aerial shot shows ongoing construction at the future Mercedes-Benz of Springfield

This aerial shot shows ongoing construction at the future Mercedes-Benz of Springfield, which is on schedule for mid- to late September opening. The $12 million dealership, to be operated by Peter and Michelle Wirth and Rich and Amy Hess of Springfield Automotive Partners, broke ground near exit 6 of the Mass Pike in Chicopee last September.

A Different Mayoral Race

Valley Blue Sox hosted the Running of the Mayors charity

On July 19, the Valley Blue Sox hosted the Running of the Mayors charity event during the Blue Sox vs. Winnipesaukee Muskrats game at MacKenzie Stadium in Holyoke. BusinessWest sponsored the event, which included, from left, Chicopee’s Richard Kos, Westfield’s Brian Sullivan, Holyoke’s Alex Morse, Springfield’s Domenic Sarno, and West Springfield’s Will Reichelt. At right is BusinessWest Editor George O’Brien, who dropped the hat to begin the race, which Morse won, edging out Reichelt. As part of the event, Polish National Credit Union contributed money to be distributed to each community’s Boys & Girls Club.

Email ‘Picture This’ photos with a caption and contact information to [email protected]

 

 

Court Dockets Departments

The following is a compilation of recent lawsuits involving area businesses and organizations. These are strictly allegations that have yet to be proven in a court of law. Readers are advised to contact the parties listed, or the court, for more information concerning the individual claims.

FRANKLIN SUPERIOR COURT

Jonathan Reichert and Elizabeth Reichert v. Trustees of Deerfield Academy
Allegation: Breach of contract, misrepresentation, negligent infliction of emotional distress: $57,000
Filed: 6/20/17

HAMPDEN DISTRICT COURT

Pasqualina Forte v. NiSource Inc. d/b/a Columbia Gas of Massachusetts and R.H. White Construction Co. Inc.
Allegation: Negligence causing injury: $11,835
Filed: 6/24/17

HAMPDEN SUPERIOR COURT

Mildred William v. City of Springfield
Allegation: Negligence causing injury: $25,000
Filed: 7/6/17

Linda S. Gorham and William Gorham v. Maple Garage Inc. d/b/a Maple Tire Center
Allegation: Motor-vehicle negligence causing injury: $35,173.46
Filed: 7/6/17

Ronald Anderson v. Jewell Tire Retreading Inc.
Allegation: Negligence, product liability; retreaded tire exploded due to mechanical failure, causing injury: $412,000
Filed: 7/13/17

HAMPSHIRE DISTRICT COURT

Jeffrey Hagen v. Hilltown Community Health Centers Inc.
Allegation: Breach of contract, failure to pay wages: $12,000
Filed: 6/27/17

Wanda Deitner v. John Doe and Target Corp.
Allegation: Negligence, slip and fall causing injury: $3,751.30
Filed: 6/29/17

HAMPSHIRE SUPERIOR COURT

Jennifer Lee Gilbert v. Allard’s Farm
Allegation: Negligence causing injury when plaintiff fell off rope swing affixed to tree: $108,953.56
Filed: 6/27/17

PALMER DISTRICT COURT

Philip H. Shaw Jr. and Ursula W. Gibb as trustee of the S. William Whyte Trust v. Wilbraham Pizza & Restaurant, LLC and Shahriar Allahyari
Allegation: Money owed pursuant to a personal guaranty: $23,113.12
Filed: 7/17/17

Agenda Departments

Scramble Golf Tournament

Aug. 12: I Found Light Against All Odds will present its first annual Scramble Golf Tournament scholarship fund-raiser. The festivities will include golf, food, raffles, and more. The tournament will take place at Veterans Memorial Golf Course, with tee times starting at 11 am. Tournament admission fee is $100 per player, with the top three teams awarded first-, second-, and third-place prizes. Players can register by visiting www.eventbrite.com/e/scholarship-fundraiser-scramble-golf-tournament-registration-35572044944. All money raised from this tournament will go toward awarding scholarships for the 2017-18 school year. The recipients will be formerly at-risk high-school seniors from local high schools, who have overcome the darkness in their lives, now finding the light in education and headed to college.

Summer Music Festival

Sept. 9: The first annual Springfield Jam Fest in downtown Springfield will feature dozens of local artists performing on two separate stages throughout the entire day from all genres of music, including rock, country, blues, reggae, and more. The festival will take place at Court Square from noon to 11 p.m., and will feature local food and beverage options in addition to the music. Proceeds raised by the concert will go to the National Alliance on Mental Illness of Western Mass., which is dedicated to improving the lives of individuals and families affected by mental illness through support, education, and advocacy.

Walk for Love

Sept. 9: Are you ready to walk for love? Join the fun at Shriners Hospitals for Children – Springfield on Saturday, Sept. 9th for the eighth annual Walk for Love Walkathon and Barbecue. The Walkathon begins at the hospital and continues through Van Horn Park and back to the hospital for a barbecue. It is an easy, three-mile walk and will be held rain or shine. Registration begins at 9 a.m., followed by the walk at 10 a.m., and the barbecue and entertainment from 11 a.m. to 1:30 p.m. The $25 cost ($5 for children 10 and under, and $40 for families) includes walk registration and T-shirt (to be given on a first-come, first-served basis, while supplies last). Free parking is available at the Boys and Girls Club located directly across from the hospital on Carew Street. To sign up online, visit www.walkforlove.org. For more information, contact Lee Roberts at (413) 755-2307 or [email protected].

Healthcare Heroes

Oct. 19: BusinessWest and the Healthcare News will present the inaugural Healthcare Heroes Awards at the Starting Gate at GreatHorse in Hampden. This new recognition program was created by the twin publications to recognize outstanding achievement across the region’s broad and diverse healthcare sector. Nominations were accepted in a number of categories, including ‘Patient/Resident/Client Care Provider,’ ‘Innovation in Health/Wellness,’ ‘Community Health,’ ‘Lifetime Achievement,’ and many others. A panel of judges determined the winners, who will be profiled in the Sept. 4 issue of BusinessWest and the September issue of HCN. American International College and Trinity Health are the presenting sponsors of Healthcare Heroes. Additional sponsors are Bay Path University, Baystate Health, Elms College, and Renew.Calm. Tickets to the event are $85 each, with tables available for purchase. For more information or to order tickets, call (413) 781-8600.

Out of the Darkness Walk

Oct. 21: Suicide is the 10th-leading cause of death in the U.S., yet suicide is preventable. The Western Mass. Chapter of the American Foundation for Suicide Prevention (AFSP) announced that its flagship event, the Greater Springfield Out of the Darkness Walk to Fight Suicide, has a new home, School Street Park in Agawam. Roughly 1,000 people from throughout the Greater Springfield Area are expected to participate in this annual event at its new location starting at 10 a.m. This fund-raising walk supports the American Foundation for Suicide Prevention’s local and national education and advocacy programs and its bold goal to reduce the annual rate of suicide by 20% by 2025. “We walk to raise awareness about this important health issue. Suicide touches one in five American families. We hope that by walking, we save lives and bring hope to those affected by suicide,” said Heather White, area director for AFSP in Western Mass. “School Street Park is the perfect location for this event, as the outdoor space will accommodate not only more walkers, but more community partners and vendors focused on suicide prevention. Elements like the covered pavilion for registration and stage for opening ceremonies makes the logistics of the day easier for the volunteers, while special touches like the park’s Garden of Angels and expanded space for activities of hope and healing will make the event more impactful and meaningful for the walkers.” The Greater Springfield Out of the Darkness Walk is one of more than 375 Out of the Darkness community walks being held nationwide this year. The walks are expected to unite more than 250,000 walkers and raise millions of dollars for suicide-prevention efforts. With this walk last year, the Greater Springfield community raised almost $60,0000 for suicide awareness and prevention initiatives, and had nearly 800 participants. “These walks are about turning hope into action,” said AFSP CEO Robert Gebbia. “Suicide is a serious problem, but it’s a problem we can solve. The research has shown us how to fight suicide, and if we keep up the fight, the science is only going to get better, our culture will get smarter about mental health, and we’ll be able to save more people from dying from depression and other mental-health conditions.” Planning committees for the 2017 Greater Springfield Out of the Darkness Walk are meeting now. If you would like to help organize this inspiring charitable event, sponsor the walk, or have a booth on site, contact Heather White at [email protected] for more information. To join the fight against suicide, register to walk at School Street Park in Agawam on Oct. 21 by visiting www.afsp.org/greaterspringfieldma.

Business & Innovation Expo of Western Mass.

Nov. 2: Comcast Business will present the Business & Innovation Expo of Western Mass. at the MassMutual Center in downtown Springfield, produced by BusinessWest and the Healthcare News. The seventh annual business-to-business show will feature more than 150 exhibitor booths, educational seminars, breakfast and lunch programs, and a day-capping Expo Social. Current sponsors include Comcast Business (presenting sponsor), Johnson & Hill Staffing Services and Wild Apple Design Group (executive sponsors), Inspired Marketing (show partner), MGM Springfield (corporate sponsor), Isenberg School of Management at UMass Amherst (education sponsor), Xfinity (social sponsor), Elms College (information booth sponsor), and the Better Business Bureau (contributing sponsor). Additional sponsorship opportunities are available. Exhibitor spaces are also available; booth prices start at $800. For more information on sponsorships or booth purchase, call (413) 781-8600, ext. 100.

Daily News

CHICOPEE — Elms College has continued to grow its MBA program and add new concentrations, with its flexible/hybrid education model allowing students a way to connect and interact with classmates and professors.

To explain all this and more, Elms will host an information session on Tuesday, Sept. 12 at 5:30 p.m. in the MBA Office on the third floor of Berchmans Hall. The session will bring together a panel of Elms College MBA graduates from a mix of concentrations and career paths including healthcare, accounting, and management.

“By adding the panel, a person considering graduate education can hear about the experience first-hand and learn how it has affected the graduate’s career and growth,” said Nancy Davis, Elms College MBA, Business Development. “Being able to recognize and evaluate what a MBA can do for you is an extremely important part of the decision-making process.”

The Elms College MBA Program has concentrations in financial planning, accounting, healthcare leadership, entrepreneurship, healthcare innovation, and management. To register for the information session, visit www.elms.edu/mbainfo or contact Davis at [email protected] or (413) 265-2239.

Chamber Corners Departments

GREATER EASTHAMPTON CHAMBER OF COMMERCE
www.easthamptonchamber.org
(413) 527-9414

• Aug. 9: “Find Your Strength – Know Your Power,” 9:30 a.m., hosted by Williston Northampton School, Reed Campus Center, Dodge Room. Are you curious why you make certain decisions? Do you wonder why some things are naturally easy for you?  Would you like to become more productive in your daily life? Gain an increased self-awareness of your unique strengths and find your natural talents and how to turn them into strengths. Learn how your strengths can enhance your ability to achieve your personal and work-life goals. Register at easthamptonchamber.org or call (413) 527-9414.

GREATER HOLYOKE CHAMBER OF COMMERCE
www.holyokechamber.com
(413) 534-3376

• Aug. 9: StrengthsFinder, 8-9:30 a.m., at the Reed Campus Center — the Dodge Room —at Williston Northampton School, 19 Payson Ave., Easthampton. Sponsored by Tandem Bagel and Williston Northampton. Become aware of the natural ways you think, feel, and behave through this StengthsFinder assessment test. Millions of individuals around the world have taken this test. The cost is $25 and includes a light breakfast. Sign up online at holyokechamber.com/events.

• Aug. 16: Chamber After Hours, 5-7 p.m., at Fiesta Café, 305 Main St., Holyoke. Sponsored by bankESB. Business networking event on the patio. Food, networking, and 50/50 raffle. Cost: $10 for members, $15 for non-member guests. Sign up online at holyokechamber.com/events.

GREATER NORTHAMPTON CHAMBER OF COMMERCE
www.explorenorthampton.com
(413) 584-1900

• Sept. 13: Arrive@5, 5-7 p.m., hosted by Family Legacy Partners, 48 Round Hill Road, Suite 2, Northampton. Co-host: CheckWriters Payroll. Sponsored by Northeast Solar, Finck & Perras Insurance Agency Inc., and Coldwell Banker Upton-Massamont Realtors. Cost: $10 for members.

GREATER WESTFIELD CHAMBER OF COMMERCE
www.westfieldbiz.org
(413) 568-1618

• Aug. 14: Network on the Deck, 5 to 7 p.m., hosted by Papp’s Bar & Grill, 110 Airport Road, Westfield. Join us for an After 5 event. Bring your business cards and make connections. The event will feature hors d’oeuvres, a cash bar, and a 50/50 raffle to benefit three chamber scholarships. Enjoy an August night on the Papp’s observation deck. Post-it notes will be provided so chamber members can make suggestions and comments as to what they’d like to see, do, or change, so come with ideas. Cost: free to chamber members, $10 general admission (cash or credit paid at the door). Visit www.westfieldbiz.org to register for this event, or call the chamber office at (413) 568-1618.

WEST OF THE RIVER CHAMBER OF COMMERCE
www.ourwrc.com
(413) 426-3880

• Aug. 14: Annual Golf Tournament, hosted by Crestview Country Club, 281 Shoemaker Lane, Agawam. A portion of the proceeds benefit the scholarship and business grants offered through the 501(c)(3) foundation. Register or sign up for sponsorships at www.ourwrc.com.

• Sept. 13: September Breakfast, 7 to 9 a.m., hosted by Chez Josef in Agawam. The event will bring members and non-members together for a morning of breakfast, debate, and town updates. Attendees will have the opportunity to connect with local business people over breakfast and listen to the Agawam mayoral candidates discuss their views and ideas on how they plan to stimulate local business success. The moderator for this event will be Robert MacDonald of Work Opportunity Center in Agawam. Questions from the public and businesses can be submitted to [email protected]. In addition, West Springfield Mayor Will Reichelt will be on hand to discuss business-development plans for his community. Event sponsors include United Bank and bankESB. Sponsorship opportunities are still available. Tickets cost $35 for members and $45 for non-members. To register or sponsor this event, visit www.westoftheriverchamber.com.

Company Notebook Departments

Granite City Electric Supply Relocates to Chicopee

CHICOPEE — Granite City Electric Supply Co. has opened a new, 80,000-square-foot distribution center and relocated its Springfield retail counter service to 451 Meadow St., Chicopee. This distribution center will provide service to the Western Mass., Connecticut, and New York markets. “Our new, state-of-the-art facility incorporates leading-edge innovations in material management and leverages the latest advances in automation and LEAN practices. We have implemented best practices of class-leading enterprises from several industries to give us a highly efficient and scalable platform to best serve the current and evolving needs of our customers,” said Adrian Grundy, chief operating officer at Granite City Electric. He also notes the capacity and operational efficiencies of the new facility will support expanded inventory levels to better serve all customer needs. The new location is equipped with many innovations and customer-centric enhancements. The new indoor service bay allows customers to drive indoors, so that, for example, large pipe orders can now be loaded indoors, out of the elements. The enclosed storage facility prevents rust and damage to material traditionally stored outdoors. Innovative and automated picking lanes allow for faster, accurate order fulfillment to get product to customers more quickly. And the new Chicopee facility will offer greatly expanded wire inventory, including colors and pulling-head options. The company will also deliver more to more customers, as the Chicopee location affords an expanded delivery footprint for the GCE Night Train Delivery Service, which allows customers to avoid waiting at the counter or wasting time in traffic to pick up electrical supplies.

SkinCatering Opens New Spot at D. Hotel & Suites

HOLYOKE — SkinCatering recently celebrated its grand opening at D. Hotel & Suites. The spa is located on the first floor of the hotel and features two massage rooms as well as separate spaces for manicures, pedicures, and facials. The location offers luxurious treatments as well as a selection of the high-end products currently developed and created through SkinCatering’s skin-care line. “I am very excited to provide now a health and wellness option at our Boutique Hotel,” said Linda Rosskothen, proprietor of D. Hotel & Suites. “The beauty and comfort of the spa offers locals and travelers a chance to enjoy our buildings. I am especially excited to see our guests combine their spa experience with their wedding plans, business-travel stay, exceptional dining, or just making it a special treat.” Guests are welcome to begin booking services, as well as monthly membership packages.

Thunderbird Thursdays Take Flight Downtown

SPRINGFIELD — The Springfield Business Improvement District and the Springfield Thunderbirds announced the start of Thunderbird Thursdays, presented by TD Bank. Each of Thunderbird Thursday will feature a guest craft brewer, live music, food, fun, and games. The Thunderbirds’ promotional team will also be on site each week with an inflatable slap-shot game, ticket information, raffle prizes, and more. Thunderbird Thursdays will run from 4 to 8 p.m. each week through Oct. 12 in downtown Springfield. They will rotate between three locations: 1350 Main St., the Shops at Marketplace at the rear of 1341 Main St., and Tower Square Park. For a full schedule of dates, locations, entertainment, and brewers, visit springfielddowntown.com/thunderbirds-thursdays.

United Financial Bancorp Announces Q2 Results

GLASTONBURY, Conn. — United Financial Bancorp Inc., the holding company for United Bank, announced results for the quarter ended June 30, 2017. The company reported net income of $16.2 million, or $0.32 per diluted share, for the quarter ended June 30, 2017, compared to net income for the linked quarter of $13.7 million, or $0.27 per diluted share. The company reported net income of $9.1 million, or $0.18 per diluted share, for the quarter ended June 30, 2016.

Kelley and Malmborg Celebrates First Year

NORTHAMPTON — Kelley and Malmborg Investment Consulting Group recently celebrated its one-year anniversary. Motivated by their desire to offer a more client-centered and consultative approach, advisors Jean Kelley and Joe Malmborg transitioned from Florence Bank’s FSB Financial Group late last spring. With a combined 65-plus years of financial and wealth-management experience, and through their consultative approach, creating personalized solutions, and a fee-based investment process, the pair’s goal is to provide comfort and confidence regarding the decisions their individual and business clients make. Kelley & Malmborg is located in the heart of downtown Northampton at 140 Main St., Suite 400.

Berkshire Hills Reports Second-quarter Earnings

PITTSFIELD — Berkshire Hills Bancorp Inc. reported second-quarter 2017 net income of $19.7 million, or $0.53 per share. Core earnings totaled $21.6 million, or $0.58 per share. Net income was up 23% year-over-year, while core earnings grew 31% due to the benefit of business expansion. Net income per share increased by 2%, while core EPS increased by 7%. Net income was impacted by net non-core charges related primarily to acquisitions.

Chemetal Installs Solar PV System in Partnership with Solect Energy

EASTHAMPTON — Chemetal, a manufacturer of metal designs and laminates, has partnered with Solect Energy of Hopkinton to install a 201.6-kilowatt solar-energy system on the roof of its Easthampton manufacturing plant. The array consists of 560 photovoltaic (PV) panels, which are projected to produce 210,686 kilowatt hours of energy annually. Chemetal anticipates the array will provide up to 33% of its facility’s annual electricity use. Solect carefully examined Chemetal’s energy-usage patterns and other factors in order to design the optimum solar-energy system. Solect then worked to make sure that Chemetal would achieve maximum ROI through myriad solar incentives. Chemetal is projected to save approximately $25,000 annually on its electricity bill, and is able to take advantage of state and federal tax and financial incentives, including SRECs (solar renewable-energy certificates), which are financial incentives based on the amount of solar energy the system generates. Electrical utility providers in Massachusetts purchase SRECs to help them meet their state-mandated goals of a percentage of power coming from renewable-energy sources.

Pioneer Valley Realtors Build Playhouses for Boys and Girls Clubs

SPRINGFIELD — The Realtor Assoc. of Pioneer Valley (RAPV) community service committee built two custom playhouses for the Boys and Girls Club of West Springfield and the Ludlow Community Center/Randall Boys and Girls Club. The playhouses were built using specific designs put together with crayons and markers by the children who would be using them. The RAPV community service committee spent hours constructing these unique and inspiring structures, makings the kids’s designs come to life.

Home Health Aide Grads Honored at STCC Ceremony

SPRINGFIELD — Eighteen graduates of the Home Health Aide program at Springfield Technical Community College were honored with certificates at a ceremony on July 7. The program is administered by Training and Workforce Options (TWO), a collaboration between STCC and Holyoke Community College. The program was supported by a 2016 grant from the Massachusetts Department of Higher Education’s Training Resources and Internship Networks (TRAIN) Program. Because the grant ended this year, Skinner’s class represented the fourth and final cohort of TRAIN home health aide graduates. Sharon Grundel, director of Healthcare Training Development for TWO, said she hopes the state will revisit funding for the program. While a stand-alone course is not currently offered, anyone seeking training as a home health aide can enroll in the Certified Nurse Aide (CNA) Plus program at STCC. Grundel said 50 people graduated from the four cohorts, and the majority of them have landed jobs.