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Daily News

WINDSOR, Conn. — Starting Oct. 3, the fifth annual Great Halloween Drive-Thru returns to Windsor, Conn., next to Brown’s Harvest Family Farm, 1911 Poquonock Ave., every weekend (Fridays, Saturdays, and Sundays) in October.

Visitors stay in their vehicles and drive through the farm along a journey of spooky holograms, special effects, sounds, and projections. The Great Halloween Drive-Thru is not scary. There are no live actors and no jump scares. The animated hologram shows, projections, and special effects throughout the park are ideal for families and children.

Spooky fun without the scare, the Great Halloween Drive-Thru draws visitors from across a multi-state region. Tickets cost $30 per car (cash only) paid at the entrance.

“We are excited to bring the Great Halloween Drive-Thru event back to Brown’s Harvest,” creator Frank Campiti said. “People come from all over Connecticut, Massachusetts, Vermont, and New York to experience this family-friendly event. Parents and grandparents are always looking for fun things to do with their kids, and this is an experience the whole family can enjoy together. Kids really love the magic of the holograms and projection shows — adults do, too. We have families come back multiple nights, friends looking for something festive and fun to do together, couples on date night — this is the kind of event people of all ages enjoy.”

The Great Halloween Drive-Thru is sponsored by AMP Electrical Inc. and WMAS-94.7 FM.

Campiti Ventures, run by Suffield resident Frank Campiti, is responsible for the highly successful Great Halloween Drive-Thru and Suffield Summer Fair and Fireworks. For more information on the Great Halloween Drive-Thru, visit thegreathalloweendrivethru.com or www.facebook.com/thegreathalloweendrivethru. For sponsorship opportunities, call Campiti at (413) 426-6362.

Daily News

SPRINGFIELD — Tech Foundry, the regional leader in IT training, announced it now offers two workforce development programs for Western Mass. residents. Applications for both programs are open on the organization’s website.

Interested people can apply for the upcoming cohort of Tech Foundry’s IT workforce training program, now called Tech Launch, which prepares students for careers as help desk specialists, network and field technicians, and other tech-related roles.

In addition, Tech Foundry is also recruiting for its new Tech Bridge program, a college readiness and tech career training program for recent graduates of Holyoke, Chicopee, and Springfield public schools. Tech Bridge prepares students for career paths in information technology, audio-visual and low-voltage electrical work, as well as for full-time college — or both.

Tech Foundry’s award-winning IT support training program, recently renamed Tech Launch, includes 14 weeks of classroom instruction followed by a four-week internship that empowers individuals with the skills and knowledge needed to succeed in the tech industry.

Tech Launch’s spring 2026 cohort will undergo intensive training in various areas of technology, including Windows administration, hardware troubleshooting, and endpoint security. Through a comprehensive curriculum and hands-on projects, student members will gain valuable expertise and practical experience to thrive in today’s fast-paced tech landscape. With a focus on real-world skills and industry relevance, graduates of the program are well-equipped to meet the demands of today’s competitive job market.

In addition to technical instruction, Tech Foundry’s Tech Launch provides student members with career readiness workshops, career coaching sessions, and access to a vast network of industry professionals and employer partners. The program ensures that graduates not only have the technical skills, but also the soft skills and professional connections needed to excel in their IT careers. The spring 2026 Tech Launch cohort will run from Feb. 19, 2026 through June 12, 2026.

Tech Bridge will serve recent graduates of Springfield area high schools who are not immediately enrolling in college. The program will focus on students and recent high school graduates who are in good standing with their high schools and demonstrate strong interest and readiness for career-connected learning.

Many of the Tech Bridge enrollees will be first-generation students who are interested in exploring tech careers and well as college opportunities. By focusing on this overlooked postsecondary population, Tech Bridge aims to bridge the gap between high school and either full-time college or sustainable, skill-based employment in sectors such as low-voltage systems, IT, and advanced manufacturing. Tech Bridge students will have opportunities for hands-on work experience, certifications, college preparation, and supported job placement.

Tech Bridge applicants are being reviewed on a rolling basis for admission in May 2026. Tech Bridge’s first day of classes will be Sept. 7, 2026, with orientation activities occurring in August.

Both Tech Launch and Tech Bridge students receive technical certifications as well as college credits at both UMass Amherst’s University Without Walls program and Holyoke Community College.

To apply to Tech Launch and/or Tech Bridge, visit thetechfoundry.org/the-program/apply-now and complete an application. The deadline to apply for the Tech Launch program is Dec. 29.

Daily News

PITTSFIELD — This October, Greylock Federal Credit Union is participating in Cybersecurity Awareness Month, an annual global initiative by the National Cybersecurity Alliance committed to helping communities through education and empowerment.

This year’s campaign focuses on “Stay Safe Online with the 4 Core” to help online users stop, look, and think to recognize and avoid scams and frauds, and to build confidence and awareness around steps everyone can take to protect themselves.

Throughout October, Greylock will share simple, powerful actions to help members strengthen their cybersecurity. The 4 Core actions include fortifying accounts with strong, complex passwords and a password manager; enabling multi-factor authentication; avoiding threats by updating all software; and recognizing and reporting scams.

“Frauds and scams are alive and well, and they are impacting all financial institutions, not just Greylock,” Fraud and Loss Prevention Officer Mystie Ford said. “In addition to the 4 Core actions, my best advice is to ignore unknown numbers. Delete texts from people you don’t know. Don’t answer the call. If it’s legit, they will leave a voicemail, and if you’re concerned, call us or whichever business is being impersonated.”

In addition, Greylock members are strongly encouraged to sign up for Digital Banking and eDocument services, which securely encrypt information and require multi-factor authentication to access.

“Remember, there is never a reason to give out your online banking credentials, and we’ll never ask for them,” Ford said. “We will also never ask you to click on a link. Frauds and scams are notorious for causing false urgency — if you’re being told to act now, be suspicious. Take a moment to stop and think about it.”

Amit Behal, Greylock’s senior vice president, chief information officer of Information Technology Services, believes cybersecurity is a shared responsibility.

“Protecting Greylock members and employees is fundamental to our work, every day, all year long, and it extends to helping protect our entire community,” he said. “Our participation in Cybersecurity Awareness Month is just one way we hope to empower everyone with actionable steps and accessible tools to make being online safer.”

To learn more and take part in Cybersecurity Awareness Month, follow Greylock Federal Credit Union on social media and at greylock.org. For more information, visit greylock.org/fraud.

Daily News

Vanessa Smith

HOLYOKE — Vanessa Smith, former chief legal officer for Baystate Health, has been named the new chair of the Holyoke Community College board of trustees.

Smith has served on the HCC board since 2021. She was recently reappointed by Gov. Maura Healey to a five-year term and also designated as the permanent chair. She has been serving as interim chair since former chair Robert Gilbert stepped down in November 2023. Her term runs until March 1, 2030.

“As a first-generation college student, I have experienced firsthand the value of education, the power of education to change lives,” Smith said at a recent HCC board of trustees meeting. “As a member of this board, I’ve gotten to see directly the challenges that our students face, and it’s reinforced my commitment to student access and student success.”

Smith is a lawyer with more than 35 years of legal experience. Until March, she had served as the chief legal officer for Baystate Health in Springfield for nine years. Before that, she was a partner in the Springfield law firm Bulkley, Richardson and Gelinas. She started her career in Upstate New York, where she worked as a judicial law clerk and an assistant attorney general.

She is a graduate of Syracuse University College of Law and holds a bachelor’s degree in French language and literature from Wells College. Over the years, her volunteer work has included serving on the boards of Friends of the Homeless, the Center for Human Development, and the Springfield Public Forum.

“I want to be part of an institution that helps people change their trajectory, not just for themselves, but for their families and for their communities,” Smith said. “Serving on this board feels like a good fit.”

Daily News

MONSON — With the season of giving right around the corner, Monson Savings Bank (MSB) is inviting the public to submit their votes for the bank’s 2026 Community Giving Initiative.

For more than a decade, Monson Savings Bank has been seeking the help of community members to plan the bank’s community giving activities. Each year, the bank encourages the public to vote for the nonprofit charitable organizations they would like MSB to support during the coming year.

Starting Oct. 1, everyone is welcome to cast their vote online at www.monsonsavings.bank/cgi. Voting ends at 3 p.m. on Dec. 31.

Voters may provide the name of one nonprofit organization they would like the bank to donate to in 2026. The only requirements are that the organization be designated a nonprofit and provide services within MSB’s geography. The bank allows each person to vote once and pledges to support the 10 organizations that receive the highest number of votes. The top ten vote recipients will be announced by mid-January.

Visitors to the voting page can also view a compiled list of organizations that the bank has supported in years past, as well as previously nominated organizations.

“Monson Savings Bank supports thousands of Western Massachusetts residents each year through our community outreach efforts. By hosting our Community Giving Initiative and gathering input from locals, we make sure that the voice of the community is heard and that the charitable organizations that are important to our community members will be supported by us in the coming year,” said Dan Moriarty, president and CEO of Monson Savings Bank. “This is a tradition that we look forward to each year. We are extremely thankful for the public’s support of this initiative.”

Daily News

SPRINGFIELD — The Western New England University (WNE) Small Business Legal Clinic is now accepting applications from entrepreneurs and small business owners for free legal assistance during the spring 2026 semester.

Under faculty supervision, WNE law students provide services to clients on matters such as choice of entity and business formation, employment policies, contract drafting, regulatory compliance, and intellectual property issues, including trademark and copyright applications. Since its founding, the clinic has assisted more than 500 small businesses across the region.

“The clinic is a great resource for entrepreneurs who lack the finances to retain an attorney,” Associate Clinical Professor of Law Robert Statchen said. “By addressing legal issues early and correctly, businesses can avoid costly problems later. It’s also an invaluable real-world learning experience for our students.”

Applications are due by Jan. 1, with services beginning in mid-January. Later applications may be considered if resources allow.

For more information or to apply online, visit wne.edu/law/centers/small-business-legal-clinic.cfm or contact Marie Fletcher, Clinical Programs administrator, at (413) 782-1469 or [email protected].

Daily News

PITTSFIELD — Pittsfield Cooperative Bank recently announced the addition of Kaylin Choquette as vice president, mortgage loan officer. With more than 15 years of experience in the industry, Choquette brings extensive knowledge, dedication, and a proven track record of excellence to her new role.

Throughout her career, Choquette has consistently helped clients navigate the home financing process with confidence and care. For the past three years, she has earned recognition as Berkshire County’s top mortgage originator, highlighting her commitment to delivering results and personalized service to every borrower.

“We are excited to welcome Kaylin to our mortgage lending team,” said Lisa Trybus, senior vice president, Retail Lending. “Her depth of experience and her track record as a top performer will be an incredible asset to our customers and our community.”

In her new position, Choquette will focus on helping homebuyers throughout the Berkshires achieve their financial goals by providing tailored mortgage solutions and guidance every step of the way.

“Kaylin has established herself as the Berkshires’ top mortgage originator, and we are excited to have her on our team,” said Gregg Levante, president of Pittsfield Cooperative Bank. “Co-op Bank is committed to attracting the region’s top talent that will help customers achieve their homeownership and financial goals.”

Choquette actively volunteers in the community, including working with the Berkshire County Board of Realtors and the Westside Legends in Pittsfield to support and promote homeownership locally.

Daily News

WEST SPRINGFIELD — Eastern States Exposition (ESE) welcomed 1,538,463 visitors to the 2025 Big E, held Sept. 12-28 in West Springfield. Guests came from all 50 states, Puerto Rico, and the U.S. Virgin Islands, along with international travelers from Canada, Mexico, England, and Ireland. The fair saw participants and competitive exhibitors from 26 states and two Canadian provinces, reinforcing ESE’s position as the premiere agricultural showcase in the Northeast.

In addition to the long stretch of fair weather, a diverse entertainment lineup, fair foods, rides, and unique shopping experiences all worked in unison to fuel the experience for patrons.

“First and foremost, I want to thank our patrons, employees and volunteers, vendors, contractors, the town of West Springfield, and our law enforcement and public safety officials for their unwavering support in making the Big E possible,” said Gene Cassidy, president and CEO of Eastern States Exposition, noting that the ESE generates $1.2 billion in the local economy, mostly due to the Big E. The fair supports more than 8,000 jobs and produces $440 million in personal income each year.

“I must emphasize that, while the Big E generates enormous economic output and this year is expected to be our third most profitable fair, Eastern States Exposition itself will be fortunate to net around $5 million — a very small piece of the pie. Every dollar of that must be reinvested into our 110-year-old facility, which is in need of more than $350 million in improvements simply to preserve it for future generations,” Cassidy added. “We are the engine that drives so much of New England’s prosperity, but even the strongest engine needs fuel. With continued support and partnership, we can ensure this institution remains vibrant for the next 110 years.”

Daily News

SPRINGFIELD — With October marked as Cybersecurity Awareness Month, the Richard E. Neal Cybersecurity Center of Excellence at Union Station invites the community to a free event, Local Cybersecurity Excellence, on Thursday, Oct. 9 from noon to 3:30 p.m.

The half-day conference, themed “Secure Our World,” brings top cybersecurity experts to Springfield for an afternoon devoted to learning about both cybersecurity fundamentals and current cyber threats impacting industry.

“This event will bring world-class cybersecurity expertise to the Western Massachusetts region,” said Gene Kingsley, Cyber Range manager. “Stay local, learn from the best, and support our region’s growing cybersecurity community.”

Featured speakers and experts will hail from Springfield Technical Community College (STCC) faculty, the Center for Internet Security, the Mass Cyber Center, and more. With expert training from regional and national leaders, this is an opportunity to better understand both the local and global impact of cybersecurity. The event is designed for college and high school students, small and medium-sized businesses, nonprofits, and members of the general public.

Attendees will enjoy dedicated in-person networking time with cybersecurity professionals, students, and business leaders. For those who cannot attend in person, the event will be livestreamed and recorded, with sessions available afterward on YouTube.

“Cybersecurity is not just a global or national issue — it’s a local one,” said Christopher Thuot, vice president of Academic Affairs at STCC. “By hosting events like Local Cybersecurity Excellence here in Springfield, we give our community access to critical knowledge, resources, and connections. This event is intended to empower students, businesses, and residents to stay safe and strong in our digital world.”

Free registration is now open at stcc.io/cyber2025. For more details, visit springfieldcce.org.

Daily News

CHICOPEE — For the first time in five years, Elms College Athletics is bringing back the Green & Gold Golf Classic golf tournament. The day-long, four-person scramble tournament is planned for Friday, Oct. 10 at Westover Municipal Golf Course in Granby. Proceeds will benefit the men’s and women’s NCAA Division III athletic programs at Elms College.

Registration is at 9 a.m., and tournament will begin at 10 a.m. The cost is $150 per person or $600 per foursome, with a special rate of $100 for any Elms alumni graduating in the class of 2020 or later. Click here to register or be a paid sponsor.

Entry fee includes greens fees and a cart, lunch on the course, an Elms College gift bag, admission to an evening social hour, and dinner at the clubhouse. There will also be raffle prizes and awards given to teams and individual golfers. Contact Rob Southall at [email protected] or (413) 265-2328 with any questions.

Daily News

LONGMEADOW — Bay Path University invites prospective graduate students to its upcoming virtual graduate open house, Pathway to Possibilities: Career Readiness, on Tuesday, Oct. 7 from 6 to 7:30 p.m.

The event will introduce attendees to Bay Path’s master’s and doctoral programs, highlighting how they prepare graduates for today’s competitive workforce while connecting them to information, resources, and guidance to help plan their educational journey. The program will showcase Bay Path’s distinctive approach to graduate education, which blends academic rigor, career-focused learning, and personalized support to help students advance their careers, change fields, or deepen expertise.

“Our graduate programs are built to meet students where they are and help them get where they want to be. They’re flexible, collaborative, and taught by industry professionals who bring subject matter expertise and real-world experience to their courses,” said Jana O’Connell, senior director of Graduate Admissions. “The Pathway to Possibilities open house is a chance to see how Bay Path prepares graduates for success in today’s evolving workforce.”

The event is free and open to all prospective graduate students. Registration is required. Click here for registration and additional information.

Daily News

SPRINGFIELD — Liberty Bank and the Realtor Assoc. of Pioneer Valley (RAPV) will co-host a community conversation on the future of affordable housing in Massachusetts.

“The Impact of Interest Rates on Affordable Housing” will be held on Friday, Oct. 24 from 8:30 to 10:30 a.m. at 221 Industry Ave., Springfield. This event is free and open to the public. A continental breakfast will be provided, courtesy of Liberty Bank.

The program will provide insight into the 2026 economic outlook, with a specific focus on interest rates and how they influence the development and accessibility of affordable housing across the Commonwealth.

Featured guest speakers include Lawrence Yun, chief economist and senior vice president of Research at the National Assoc. of Realtors, and Pierre Joseph, senior manager of Regional & Community Outreach at the Federal Reserve Bank of Boston.

Daily News

HOLYOKE — Holyoke Community College (HCC) will continue its celebration of Hispanic Heritage Month with a Latinx Fiesta on Wednesday, Oct. 1.

The annual event will run from 11 a.m. to 12:15 p.m. on the second floor of the HCC Campus Center, featuring food, music, and art. HCC faculty, staff, and students representing some 20 South American, Latin American, and Caribbean countries will have tables highlighting their individual cultures.

Hispanic Heritage Month is celebrated nationally each year from Sept. 15 through Oct. 15 to recognize the cultural and historical influences of Hispanic Americans. On the HCC campus, it is called Latinx Heritage Month.

Latinx Heritage Month activities at HCC also include the following:

• Oct. 2, 11 a.m.: Latinx Film Festival: Todavia Estamos Aqui (We Are Still Here), a student-made documentary about the lives and experiences of the residents of Barrio Rucio in Puerto Rico and their historic resistance to government intrusion (Campus Center, cafeteria).

• Oct. 2, 1:30 p.m.: Froteria. Guests will enjoy fried treats and play the lottery with members of El Centro and HCC’s ALANA Men in Motion programs (Campus Center 224).

• Oct. 9, 11 a.m.: Latinx Film Festival: Dolores, a documentary about American activist, feminist, and labor leader Dolores Huerta, co-founder of the United Farm Workers Union with Cesar Chavez (Campus Center, cafeteria).

Oct. 14, 11 a.m.: “Our Stories, Our Voices, Our Lens,” a conversation with local Latinx ‘artivists,’ talking about how art contributes to the preservation and celebration of history and culture (Campus Center, second floor, outside El Centro).

Daily News

AGAWAM — Suicide is a leading cause of death in the United States and the 16th leading cause of death in Massachusetts. It is also the second-leading cause of death for individuals ages 15-34. Yet, suicide can often be prevented.

Volunteers from Western Mass. are joining thousands of people who are gathering this season in towns across the U.S. to promote suicide prevention. The annual Greater Springfield Out of the Darkness Community Walk, hosted by the Massachusetts Chapter of the American Foundation for Suicide Prevention (AFSP), will be held on Saturday, Oct. 25 at 10 a.m. at School Street Park in Agawam. Registration begins at 9 a.m.

This gathering will support the American Foundation for Suicide Prevention’s education, research, and support for survivors of suicide loss. In addition to raising awareness and funds to fight suicide, the walks give those who attend a chance to connect with others and know they are not alone, whether they walk in memory or in support of a loved one or in honor of their own mental health journey.

“Suicide touches one in five families in the United States. We hope that, by connecting with one another, we will draw attention to this issue and keep other families from experiencing a suicide loss. Our goal is to save lives and bring hope to those affected by suicide,” said Lyndsey Nunes, Greater Springfield co-chair and AFSP Massachusetts board member.

The Greater Springfield Out of the Darkness Community Walk is one of the hundreds of events being held nationwide this year. Speakers at the Greater Springfield Out of the Darkness Walk will include local legislators and Western Mass. community members who have been personally affected by suicide.

Business Talk Podcast Special Coverage

 

We are excited to announce that BusinessWest has launched a new podcast series, BusinessTalk. Each episode will feature in-depth interviews and discussions with local industry leaders, providing thoughtful perspectives on the Western Massachuetts economy and the many business ventures that keep it running during these challenging times.

Go HERE to view all episodes

Episode 243: September 29, 2025

Joe Bednar talks with Rick Sullivan, President and CEO, Western Massachusetts Economic Development Council

Rick Sullivan

Rick Sullivan’s 11-year tenure leading the Western Massachusetts Economic Development Council has been one of both challenge — the region has dealt with everything from shifting economic tides to a pandemic — and opportunity; indeed, during that time, the EDC has grown, programming has expanded, and membership has doubled. On the next episode of BusinessTalk, Rick talks with BusinessWest Editor Joe Bednar about all that and more, including his advice for the next president and CEO; the organization’s continuing importance in growing the business landscape in the 413; and what he values most from his time serving this region as a mayor, in the governor’s office, and with the EDC. It’s must listening, so tune into BusinessTalk, a podcast presented by BusinessWest.

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Daily News

Dr. Mark Keroack

SPRINGFIELD — The Springfield Museums elected new members to its board of trustees at its annual meeting of corporators, held Sept. 24. The newly elected trustees are Jon Berthiaume and Dr. Natasha McKay, with Dr. Mark Keroack named board chair. Kate Kane was also named to the trustees emeriti and two new corporators were elected as well, bringing the total number of Springfield Museums corporators to 325.

Jon Berthiaume

Former CEO of Baystate Health, Keroack has served on several local boards focused on improving the quality of life in Springfield and across Western Mass., as well as several state and national boards. During his time at Baystate Health, he expanded the reach and variety of its clinical services by overseeing the implementation of two new community hospitals, as well as growing its outpatient practices. He also provides strategic oversight for philanthropic and community benefits activities in support of the health system.

Dr. Natasha McKay

Berthiaume has served in executive brand marketing leadership roles at MassMutual and eBay. In his positions, Jon has stewarded brands including American Express, Deloitte, and Walmart to focus on portfolio and architecture strategy and new brand introductions, and he has led global go-to-market activations. He is currently a board member for the Spirit of Springfield Inc. and was banquet co-chair for the 2020 National Conference for Community and Justice. He is a member of the Springfield Museums’ marketing, communications and community relations and Mi Museo committees.

Kate Kane

Since relocating to the Springfield area from New York City in 2005 to join Mercy Medical Center as a neurosurgeon, McKay has held positions such as serving on the board of directors of the Colony Club and is currently completing her second term on the board of the YWCA, where she served four years as chair of governance and two as vice president. She also serves on the board of directors of Mercy Medical Center. She has been a long-time member of the Society of William Rice, joined the subcommittee, and serves on the collections committee.

Kane, a wealth management advisor for Northwestern Mutual and board chair at Elms College, has been a long-time supporter of the Springfield Museums in many different capacities. She is a former trustee, committee member, volunteer, and Society of William Rice member. She also helped organize the Museums’ ad hoc inclusion task force when she was chair, as well as helped the Museums pivot its strategy during the COVID-19 pandemic. Among many regional awards, she was honored as a Difference Maker by BusinessWest in the inaugural class of 2009.

Daily News

Jonathan Denmark

NORTH ADAMS — MountainOne announced that Jonathan Denmark, president and chief operating officer of MountainOne Insurance Agency and executive vice president of MountainOne Bank, has been named to Berkshire Magazine’s prestigious Berkshire 25 list.

Now in its 12th year, the annual honor celebrates 25 individuals who have made a significant impact on the Berkshire region in Massachusetts. Selected from a wide range of professions, honorees are recognized for their creativity, dedication, and influence. Nominations are submitted by the public and are reviewed by a committee of past Berkshire 25 recipients, with final selections determined by the Berkshire Magazine editorial board.

Denmark, president and COO of MountainOne Insurance and executive vice president of MountainOne Bank, has played a pivotal role in the company’s growth and evolution. Under his leadership, MountainOne Insurance has expanded from four offices to nine in the Berkshires and Pioneer Valley. His strategic vision and commitment to community engagement have helped strengthen MountainOne’s presence and impact throughout the region.

In addition to his leadership roles within MountainOne, Denmark serves as board chair of the Pittsfield Economic Development Authority; on the mayor’s economic development council, the finance committee of the Berkshire Innovation Center, and 1Berkshire; and as vice president of administration at Congregation Knesset Israel in Pittsfield. He also a member of the Housie Shakers, a band that performs at local venues and charitable events.

“It’s quite an honor to be recognized among so many changemakers in the Berkshires,” Denmark said. “I share this recognition with the remarkable teams I work with and the community that continues to motivate and inspire me.”

Robert Fraser, president and CEO of MountainOne, added that “Jonathan’s leadership is rooted in vision, integrity, and service to our communities. His inclusion in the Berkshire 25 is a well-deserved honor that reflects the impact he has within MountainOne and across the entire region.”

Daily News

EAST LONGMEADOW — Excel Dryer Inc., inventor of the touchless, high-speed XLERATOR hand dryer, announced that its D|13 integrated sink system featuring the XLERATORsync hand dryer has been honored with a 2024 GOOD DESIGN Award by the Chicago Athenaeum: Museum of Architecture and Design and the European Centre for Architecture Art Design and Urban Studies.

As the world’s oldest and most prestigious program for design excellence, the GOOD DESIGN awards recognize products that embody innovation, sustainability, and transformative impact. Founded by designers and known for crafting high-end commercial restroom fixtures in close collaboration with architects, engineers and clients, D|13 Group partnered with Excel Dryer to bring the award-winning system to life.

The D|13 integrated sink system integrates high-efficiency fixtures that wash, rinse, and dry on the sink deck, eliminating water from restroom floors and providing a touchless, hygienic user experience. With customizable finishes, shapes, and dimensions, the system can be tailored to complement the design and aesthetic of any facility, making it a premier choice for high-end establishments and sustainable commercial restrooms.

“This recognition from GOOD DESIGN validates our commitment to creating innovative restroom solutions that blend sustainability, performance, and design,” said William Gagnon, executive vice president and chief operating officer of Excel Dryer. “By partnering with D|13, we’ve delivered a system that not only enhances the user experience, but also sets a new standard for efficiency and environmental responsibility.”

Daily News

SPRINGFIELD — The Springfield Chamber Players (SCP) will launch their 2025-26 season at 52 Sumner on Sunday, Oct. 26, at 3 p.m. Alexander Svensen, assistant principal bass of the Springfield Symphony Orchestra, will perform works by Bach, Bartók, Dragonetti, and more. He will be joined by Romina Kostare, violinist with the Springfield Symphony Orchestra, and Patrick Berry, radio and TV personality, on select pieces.

This will be the second season for the Springfield Chamber Players at 52 Sumner and will feature more musicians of the SCP in this five-concert series. Another series at the Westfield Athenaeum, as well as a partnership with the Springfield Youth Orchestras, are planned for this season.

Daily News

HADLEY — Six-Point Strategy announced the launch of its first Next Gen Summit, a one-day retreat designed for emerging leaders in family businesses. The event will be held on Tuesday, Nov. 5 from 9 a.m. to 4 p.m. at Venture Way in Hadley.

The summit is built around the unique challenges of succession and generational leadership. Next generation leaders have the difficult task of navigating the ‘in-between’ space, shaping the future of their companies while still carrying the weight of family legacy. Participants will gain tools, frameworks, and connections to help them lead with confidence and authenticity.

“Family business leadership is unlike anything else,” said Meghan Lynch, CEO of Six-Point Strategy. “The stakes are high, the dynamics are complex, and the path forward isn’t always clear. The Next Gen Summit creates a rare space where emerging leaders can step out of the day-to-day, wrestle with those challenges openly, and leave with tools, connections, and confidence.”

The event will be facilitated by three leaders with deep expertise in family business, leadership, and strategy:

• Lynch has built a national reputation as a consultant and speaker on generational branding. Under her leadership, Six-Point has evolved from a creative agency into a strategy-first brand advisory specializing in family business succession, growth, and reputation. She has spoken at major family business centers across the U.S., including Prairie Family Business Assoc., the Jim Walcott Family Enterprise Center, and the University of St. Thomas Family Business Center.

• Ira Bryck, founder and longtime director of the UMass Amherst Family Business Center, has coached and advised hundreds of family businesses over his 25-year tenure. He is also the author of three plays on family business dynamics, which have been performed nationally and internationally as ‘living case studies.’

• Joshua Hornick, director of the Hornick School for Coaching, is a professional certified coach with nearly two decades of experience working with business leaders, entrepreneurs, and organizations worldwide. A former corporate lawyer and nonprofit director, he brings both strategic insight and a deep commitment to helping individuals unlock their full potential.

“The Next Gen Summit is a chance to bring next-generation leaders together with experts who have lived these challenges from every angle,” Lynch said. “We wanted to create a space where participants can find their own leadership voice, test their instincts, and connect with peers who truly ‘get it.’ Ira and Josh bring such deep intention and expertise to both the event design and the content. They are both experts who are recognized globally, and who are excited to offer their talents and insights to this next generation of leaders in our own backyard.”

Summit highlights include “Leadership Styles” (balancing authenticity with authority), “The Power of Being Different” (why differentiation matters more than excellence), “Family-ness in Business” (using family culture as a superpower), and “Peer Learning” (shared conversations on succession and influence).

The program is designed to be intimate and highly interactive, ensuring every participant has a voice. Space is limited, and early bird registration is open through Oct. 3 at a discounted rate of $395. Standard tickets are $495. For more information or to register, visit sixpointstrategy.com/nextgensummit.

Daily News

SPRINGFIELD — Way Finders and its research partner, the UMass Donahue Institute, will release findings from “Building Homes. Building Futures.” — its first-ever housing study to cover Berkshire, Franklin, Hampshire, and Hampden counties — at an event on Thursday, Oct. 1 from 9 to 11:30 a.m. at the UMass Amherst Henry M. Thomas III Center in Springfield.

“Our research confirms that Western Massachusetts is facing a severe housing shortage. Although the region is more affordable than other parts of the state, incomes are lower and remain out of sync with prevailing home prices, burdening households. This burden is especially acute for low-income, renter, and BIPOC households,” said Mark Melnik, director of the Economic & Public Policy Research group at the UMass Amherst Donahue Institute.

Western Mass. needs 23,000 new housing units to meet current demand. Even with projected declines in population locally, the gap will still be more than 16,700 units by 2035. The report, along with its online interactive data dashboards, provides Western Mass. communities with information to address this crisis.

“Housing is at the center of our region’s economic future,” said Keith Fairey, Way Finders president and CEO. “The answer to the housing crisis is clear: we need to build more homes. Housing promotes thriving communities and helps grow businesses and stronger schools. ‘Building Homes. Building Futures.’ provides the critical information our communities need to understand the housing crisis and to create the solutions we need.”

Daily News

SPRINGFIELD — The Springfield Symphony Orchestra’s (SSO) opening night on Saturday, Oct. 11, “A Night in Italy,” will feature music from The Godfather, cannolis, wine, and much more at Springfield Symphony Hall.

Tickets for opening night and season subscriptions are available at springfieldsymphony.org or by calling the SSO box office at (413) 733-2291.

Concertgoers are invited to purchase tickets to an Italian-themed pre-concert reception at 6 p.m. in the Mahogany Room, hosted in partnership with Springfield’s Italian Cultural Center. The reception will feature sweets and treats from local Italian eateries La Fiorentina and Frigo’s, and a sampling of Italian wines paired with a charcuterie board. Limited tickets are available for the pre-concert reception, which are $25, and should be reserved in advance at springfieldsymphony.org or by calling (413) 733-2291.

There will also be a classical conversation with guest conductor and SSO Artistic Advisor Mei-Ann Chen starting at 6:30 p.m. in the hall.

“A Night in Italy: Verdi, Respighi, & Rota” will be highlighted by “The Godfather Orchestral Suite,” exciting fans of the movie franchise. The audience will also witness a meaningful collaboration with members of the Springfield Symphony Youth Orchestras performing alongside the SSO musicians.

Opening night will also honor the memory of Ron Weiss, a long-serving member of the SSO board of directors who passed away earlier this year.

According to Heather Caisse-Roberts, president and CEO of the SSO, “Springfield has such deep-rooted, rich Italian history, and so we’re thrilled that our opening night not only offers our community the opportunity to experience iconic Italian music, but also to experience Italian culture through our partnership with the Italian Cultural Center. We invite concertgoers to come before the concert to a reception in the Mahogany Room, featuring some of the amazing Italian offerings we’re lucky to have right here in Springfield, including delicious eats from Frigo’s and La Fiorentina.”

Established in 1985, the Italian Cultural Center of Western Massachusetts was founded to promote and celebrate Italian culture and heritage in all its aspects, bringing various Italian cultural groups under one umbrella. It promotes Italian language, music lessons, scholarship, and exchange students. Its original location was on Acushnet Ave., and in 2008, the center moved to its current location at 56 Margaret St.

The SSO’s 2025-26 season, its 82nd, will offer eight performances at Springfield Symphony Hall, filled with a blend of classics, audience favorites, and fresh repertoire. This season will provide audiences with new formats and creative programming, responding to the community’s desire to feature more pops and hybrid (blending classical and pop) performances. MassMutual and Massachusetts Cultural Council are the season sponsors for the 2025-26 season.

Features

Doubling Down

UMass Amherst has always been an economic engine for the region, and officials there want it to be even more of a force.

Tony Maroulis says UMass Amherst has always been focused on regional economic development, and it has always been an economic engine within the 413 and often well beyond, from its own large workforce to providing interns for area businesses, to concepts that are taken from its labs to the marketplace.

But now, the flagship campus of the state university is … well, let’s call it sharpening and broadening that focus, said Maroulis, executive director of Community and Strategic Initiatives for the university.

“It’s an emphasis on economic development that we perhaps haven’t put on it in the past,” he explained, referencing an announcement by UMass Amherst Chancellor Javier Reyes at the university’s annual Community Breakfast late last month — specifically, the launch of an initiative to leverage the full breadth of the university’s expertise, talent, innovation, and partnerships to spur job creation, entrepreneurship, and community revitalization, as well as workforce and small business development locally, regionally, and across the state.

“As the state’s flagship public university, UMass Amherst has a responsibility to serve as a catalyst for economic development at the local, regional, and statewide levels,” Reyes said at the breakfast. “Embracing this responsibility creates important opportunities for programming, analysis, and collaboration that can foster more inclusive, resilient, and innovation-driven growth across the Commonwealth.”

When asked about the initiative’s goals, how they will be addressed, and how success will be measured, Maroulis started by saying virtually everything the university does has an economic development component.

“Whether it’s our sporting events, which have an economic impact on the community, to the construction on our campus, to the graduates we place in the workforce — all of that is economic development,” he said. “What the chancellor is interested in us doing at this particular time is being a more active participant in the economic development efforts of our local communities, our region, and also the state.

Javier Reyes

Javier Reyes

“As the state’s flagship public university, UMass Amherst has a responsibility to serve as a catalyst for economic development at the local, regional, and statewide levels.”

“This means being a more visible player in these conversations that happen in all three places,” Maroulis went on, “and contributing with our expertise and with the faculty and staff, researchers, and students that we have here in that economic development discussion.”

Elaborating, he said Reyes has essentially challenged the campus community to “wake up thinking about economic development, how we impact those three spheres — local, regional, and state — and how we can increase that impact.”

 

Ambitious Goals

Overall, the announced initiative, to be guided by an executive committee consisting of senior campus leadership, will have several principal goals, including:

• Collaborating with communities to address challenges and opportunities around housing, healthcare, transportation, and services to overall infrastructure;

• Advising university leadership on strategies, partnerships, and investments that expand economic development impact with local, regional, and statewide focus;

• Identifying opportunities for university collaboration with industry, government, nonprofits, and community organizations.

• Providing input on and supporting the growth of university initiatives encouraging workforce development, entrepreneurship, innovation, and applied and translational research;

• Offering recommendations on policies, programs, and practices that promote resilient, innovative, and inclusive economic growth;

• Driving investment to the region and across the Commonwealth;

• Supporting strategic initiatives critical to the Commonwealth’s future;

• Creating talent pipelines for study, internships, and employment for the region and the state; and

• Cultivating research capacity with economic development priorities.

Assessing this list, Maroulis said there are many things the university is already doing within these various realms.

Examples include the recent announcement that the university will partner with Baystate Health to create SHINE: Strengthening Healthcare Innovation through Nursing and Engineering. Funded with a $3 million grant from the National Science Foundation, the initiative will establish the nation’s first graduate training program designed to combine nursing’s hands-on patient care with engineering’s technical knowledge.

Tony Maroulis

Tony Maroulis

“Our workforce development career pathways work … we do that locally, regionally, and statewide. We want to create deeper engagement with industry so there’s more opportunity for students to have pathways to jobs post-graduation and to have access to internships.”

The goal moving forward will be to simply ramp up such efforts. This will be the case with issues as disparate as workforce development and the state’s housing crisis.

“Our workforce development career pathways work … we do that locally, regionally, and statewide,” Maroulis said. “We want to create deeper engagement with industry so there’s more opportunity for students to have pathways to jobs post-graduation and to have access to internships. These are things the chancellor would like to see us do even better than we do it now.”

As for the housing crisis, the those involved with the initiative will look at how the university can better work with municipalities on land use reform and infrastructure development to develop critically needed new housing.

That housing would benefit the university, its staff, and students, but also the region’s business community by giving their workforce access to more housing — specifically more affordable housing.

Other issues to be addressed include transportation and childcare, he went on, adding that there are barriers to opportunities for university students and area residents alike.

“These are the kinds of issues that we will be engaged in, both as a thought partner and sometimes as a thought leader, and as an advocate with other organizations and agencies in the region that are working on these kinds of issues.”

 

Collective Engagement

One key to the initiative’s success will be its council, made up of officials from across the university, including representatives of the Isenberg School of Management, the Berthiaume Center, the Mount Ida campus, Government Relations, the Donahue Institute, the Massachusetts Small Business Development Center, and the Institute for Applied Life Sciences.

The council will work with a leadership team — Maroulis; Sundar Krishnamurty, vice provost for Innovation, Entrepreneurship, and Creativity; and Carl Rust, assistant vice chancellor for Corporate Engagement — to recommend priorities and track progress.

This will be an ongoing initiative, meaning it’s not necessarily a five-year or 10-year plan, said Maroulis, but one that will seek some “quick wins,” as he called them, but also focus on the long term.

When asked how success will be measured, he said there will be several metrics and yardsticks, everything from growth of the current $2.9 billion in direct and indirect impact on the state’s economy to increases in local purchasing, to the number of startups created at the university and the jobs that result.

“The chancellor believes that we have a responsibility to serve as a catalyst for economic development,” he went on while summing up the initiative, adding that the university has always been that.

The mission moving forward is to take it to a new, more impactful level.

Where Are They Now?

Where are they now?

Seventeen years after being honored among the 40 Under Forty, Bill Collins says he hasn’t lost any of the enjoyment he gets from seeing people enjoy good food — and each other.

Seventeen years after being honored among the 40 Under Forty, Bill Collins says he hasn’t lost any of the enjoyment he gets from seeing people enjoy good food — and each other.

When BusinessWest caught up with Bill Collins this month at his East Longmeadow restaurant, Center Square Grill, he was about to head over to the Big E. It’s a relationship that started in 2014 when the director of the fair’s agricultural programs asked him to stop by.

“She said, ‘hey, I’ve got a group of 4-Hers, and I’ve got some lamb. Any chance you’d come in and cook a recipe?’ So I did that. And 11 years later, I’ve surpassed 96,000 samples of recipes that I’ve cooked there and given away. Every day of the fair from 11 to 1:30-2, I go in, get on a microphone, and cook a dish, and all the dishes I prepare are from local farms around New England.

“It has become a little bit of a passion for me,” Collins went on. “It’s a cool experience to be able to take somebody who might not understand the economics of where the money goes in the community if you buy local, versus at the big box store, and the differences in the meat. To be able to talk about that stuff is pretty cool.”

The same year he started demonstrating recipes at the Big E, Collins opened Center Square Grill, which was a success out of the gate and has remained so, albeit not without some challenges, from the difficult pandemic years to the current inflationary landscape that has made everything more expensive, to a sprinkler system that malfunctioned last year and shut the place down for a few months — followed by a fight with the insurance company.

“We paid all of our front of the house and back of the house employees for eight weeks while we were shut. And I paid the employees in the front the average of their tips as well, because we felt there was some gray area in the way our policy was written, and we felt that we could get paid back for that,” Collins said.

“When I talked to my wife, I said, ‘listen, we’re going to do this, and I’m scared because it’s a lot of money.’ But if we didn’t, the employee market was so competitive at that point. And everybody was so well-trained that if we didn’t do that, you know, it wouldn’t have been two months we were closed — it would be more like six by the time we hired, retrained, and everything.”

So Collins cashed in a retirement policy to pay his staff in full, and when the insurance company initially refused to cover the tip pay, he stood firm and made it clear he’d fight that decision — and eventually was reimbursed for all of it.

“What was the alternative? Center Square Grill goes away for six months, right? Nobody wins there,” he recalled.

When Collins was named to BusinessWest’s second-ever 40 Under Forty class in 2008, he was 28 years old, working as director of Operations in the Spoleto Restaurant Group, overseeing six dining locations owned by noted restaurateur Claudio Guerra.

“You know, it’s funny — when I met Claudio, I was 19 years old, and I didn’t have two nickels to rub together, but I always envisioned being in business for myself. I was always a hustler,” Collins recalled.

“I don’t believe I actually deserved to win that award in 2008,” he added. “I think now I do; we’ve accomplished a lot. But I don’t know that I was fit to be in that group of people at that point, but I’m still appreciative — it was an awesome honor.

“But at that point, I was definitely thinking about being on my own. And when I did go on my own, I probably wasn’t economically in the right position to give it a shot, but when is the right time, you know? You eventually have to go for it. And it had been in the back of my head since I was a kid.”

The original vision for Center Square Grill was a creative American eatery with multiple culinary influences, where people would want to visit more than once a week.

“We didn’t want to be too specific. Everybody in town already had their favorite Italian place, they already had their favorite Chinese place. What I felt was lacking was a quality, slightly upscale version of a tavern — a place where you can get a burger and a beer or come in for a date night for steak and oysters.”

“We didn’t want to be too specific. Everybody in town already had their favorite Italian place, they already had their favorite Chinese place. What I felt was lacking was a quality, slightly upscale version of a tavern — a place where you can get a burger and a beer or come in for a date night for steak and oysters.”

These days, Collins employs around 90 people at his businesses, most of them at Center Square. He also owns a percentage of Barburrito in Ludlow, and is a partner in Hawks Landing, a farm in East Longmeadow that the owners plan to use for everything from pumpkins, apples, and a corn maze in the fall to an activity space for community events — while producing farm-fresh produce for their various other businesses, which include One Way Brewing in Longmeadow. He also recently launched a food, travel, and lifestyle TV show on WWLP called The Food Explorer.

Meanwhile, “my wife and I know that the restaurant business is tumultuous. So we decided to live on a fixed income from the restaurant, and anything extra that we earn, we’ve developed into a real estate company. We have about 20 doors in this area for rentals, and a lot of our employees actually live in them. And we continue to be on the hunt for quality properties to add in the portfolio. That, I think, might eventually be bigger than my other businesses.”

Bill Collins said Center Square Grill was an immediate success, but has had its share of challenges, from the pandemic to last year’s sprinkler malfunction.

Bill Collins said Center Square Grill was an immediate success, but has had its share of challenges, from the pandemic to last year’s sprinkler malfunction.

Like he was mentored under Guerra and others in his younger years, he takes pride in seeing his own employees spread their wings, like Andrew Brow, who started working with Collins at age 16 and eventually struck out on his own with a series of area restaurants (and 40 Under Forty honors himself in 2023).

“It’s been a cool journey,” Collins said. “I always say it’s one part luck, it’s one part hard work and smarts, and it’s one part being in the right position and knowing the right people.”

As for what he enjoys most about coming to work each day, Collins may have put it best during a visit last year to the BusinessWest podcast, BusinessTalk.

“It’s the people,” he told us. “When I sit back in the corner of a restaurant that I’ve built and I see people enjoying themselves and having this little bit of escapism going on — whether they got a babysitter and they’re having a date night or they’re celebrating a birthday or an anniversary — and the whole vibe is good, the music’s spot on, the lights are right, the food is good, and I just see two people so happy together, enjoying their night … that’s what does it for me. I love giving people that small escape, even if it’s just for an hour.”

Tourism & Hospitality

Meeting Expectations

It’s called the Assoc. of Rural and Small Libraries, or the ARSL.

As that name suggests, its mission is to “build strong communities through advocacy, professional development, and elevating the impact of rural and small libraries.”

Its members were in Albuquerque last week for the group’s annual conference. But a year ago, they were in Springfield, some 1,400 of them.

This is a national association that takes that annual conference to every corner of the country, said Alicia Szenda, vice president of Sales for the Greater Springfield Convention & Visitors Bureau, now doing business as Explore Western Mass, adding that it will likely be several years before it returns to the Northeast and maybe several more before it comes back to the City of Homes.

But there’s a decent chance it will — because the group liked what it saw, everything from a library with some architectural significance to an attraction that can’t be found in New Mexico or anywhere else.

“They couldn’t have been more thrilled with the fact that Dr. Seuss was from Springfield and there’s a Seuss museum here,” said Szenda, adding that ARSL typifies the type of group this region is trying to attract, and its reasons for coming here point to why the past fiscal year (July 1 to June 30) was a good one for the 413 when it came to both hosting meetings and conventions, and, even more importantly, putting events on the books for the next several years.

Alicia Szenda

Alicia Szenda

“They couldn’t have been more thrilled with the fact that Dr. Seuss was from Springfield and there’s a Seuss museum here.”

Indeed, just five years after COVID devastated the conventions sector, it has made a nearly full recovery, said Mary Kay Wydra, longtime president of Explore Western Mass, adding that, by and large, meetings and conventions have returned to in-person affairs.

And this region is more than holding its own in the increasingly competitive climate for gatherings large and small, with the main competition for those eyeing the Northeast coming from Hartford, Conn. and Providence, R.I., but also Boston for some shows, as well as Worcester, Lowell, Manchester, N.H., and other cities. For national groups, there is obviously much more competition, said Wydra, adding that this region bumps up often against such cities as Des Moines, Iowa and Harrisburg, Pa.

As it has for years now, the region continues to try to sell event planners on what Szenda and Wydra call the ‘3 A’s’ — affordability, accessibility, and attractions.

Affordability comes in many forms, but especially a $169 hotel room rate, on average, for groups, which is far less than Boston and competitive with those other cities listed above. Accessibility refers to the region’s proximity to several major highways (for groups that will drive to their meetings), but also a location that makes it convenient for residents of all six New England states and New York. As for attractions, the Seuss Museum and MGM Springfield now give the region more selling points in addition to the Basketball Hall of Fame, Six Flags, and other destinations.

For this issue and its focus on travel and tourism, we talked with Szenda and Wydra about the region’s ongoing efforts to attract meetings and conventions and the dollars they bring to several different sectors of the local economy.

 

Staying Power

The state’s Democrats staged their annual convention in Springfield earlier this month.

Most business was conducted over a Saturday, but still, more than 300 hotel rooms were booked for the gathering, said Wydra, adding that the Democrats meet in different Bay State cities on a rotating basis.

Such return business — and this region sees a good amount of it — is one of the keys to long-term success in this business, she said, adding that another is getting in front of groups and making a pitch for the 413.

Mary Kay Wydra

Mary Kay Wydra

“When we saw it, we said, ‘we know we can do an amazing job of hosting this event,’ and we started working then and there to push the Commonwealth to come west.”

And the team at Explore Western Mass has been making more of these pitches, which is indicative of the aggressive nature of its pursuit of convention business, but also stronger interest in this region and those 3 A’s.

“In fiscal ’25, we had more site visits than we did the year before,” Szenda said. “And those are so important to us because we find that, once meeting planners and event right holders come to the area and see what we have to offer and meet the teams everywhere, we have a really good conversion rate.”

In fact, she noted, 75% of those groups who came to this region for a site visit wound up booking their event here.

“That’s a great number,” she said, adding that it can be attributed to several factors, from the region’s affordable character to the strong customer service provided by the team at Explore Western Mass, to the fact that the Convention Center Carpark was nearing completion and is now open, making downtown Springfield much easier to navigate.

“Opening the parking garage is huge,” she said, adding that the carpark and the new space next to it called the Landing gives the city and this region another strong selling point.

Szenda was pushing these points at the recent Destination East trade show in Providence, attended by groups looking to meet in the eastern part of the country.

“We had planners from Florida up to Maine, all the way up the coast,” she explained. “I’ve already had several conversations since I left Providence with some meeting planners and have received some opportunities for business specific to Western Mass.”

And there is already a solid number of meetings and conventions on the books for the next few months and years, a mix of new and repeat business that includes the New England Chapter of the American College of Sports Medicine, the Massachusetts Health Officers Assoc., Yankee Security’s annual trade show (coming in October), the New England Grooming Show (a dog grooming competition coming back for a third year in Springfield), the Steubenville East Youth Conference, New England Regional Volleyball (slated for next February), a variety of regional dance and cheer events, the Ironman triathlon, and more.

Putting more events in the pipeline, the goal of every city and region, often comes down to making a strong case, and then, when an event comes here, helping to make sure things run smoothly, said Wydra, adding that communication is key, as is working with groups on issues such as the closed parking garage.

Both ends of the equation were on display with a gathering of the Governors Conference on Travel and Tourism, an event that was resurrected by the Healey administration after not being held for several years.

The first conference was staged in Boston, said Wydra, and while attending that gathering, those at Explore Western Mass became determined to bring it here — and they did.

“When we saw it, we said, ‘we know we can do an amazing job of hosting this event,’ and we started working then and there to push the Commonwealth to come west,” she told BusinessWest. “Alicia put together a great response to their request for proposals, and we did a lot of hospitality. We wanted to showcase to the Office and Travel and Tourism and all the people in our industry how we service visitors. The amenities we offer when a pet groomer comes or the rural librarians come, we did for the guests of the governor’s conference.

“And we got high marks on the survey after the conference for all those extra steps,” she went on, adding that these good scores are common and help explain why the region often stands out in the crowded field for meetings and conventions, and why there is so much repeat business. “We’re competing with other destinations all the time, so the little stuff really matters.”

 

Drawing Conclusions

As noted earlier, the rural librarians may not return to Springfield and the Seuss Museum for several years, given the many areas of the country it will visit for its annual conference.

But they liked what they saw, and they gave the 413 high marks for its hospitality. This is all a region can hope to do as it brings groups in for their gatherings — make a solid impression that will bring them back.

This formula has helped Western Mass. make a full recovery from the pandemic when it comes to meetings and conventions — and create some real optimism for the years to come.

Construction

From the Ground Up

Regenerative Design Group, a landscape architecture firm based in Greenfield, recently announced that the Massachusetts Healthy Soils Guide for Site Design and Construction is now live at masshealthysoils.org.

Developed by the Regenerative Design Group and its collaborators, with support from the Massachusetts Executive Office of Energy and Environmental Affairs, this online guide provides practical, site-specific strategies for protecting and enhancing soil health, as well as increasing carbon sequestration, throughout all phases of land development.

Soil health is vital to climate resilience, food security, and ecosystem function, but it’s often overlooked in conventional construction practices, both residential and commercial, said Rachel Lindsay, senior designer at Regenerative Design Group.

“Landscapes are the only element of the built environment that have the potential to provide ongoing carbon sequestration after the completion of a project,” she explained. “This guide provides clear, actionable guidance on how typical activities such as excavation or soil stockpiling can be adjusted to better protect and maximize the amount of soil organic carbon retained throughout the construction process.”

The Massachusetts Healthy Soils Action Plan (HSAP), the state’s first-in-the-nation framework for protecting and restoring soil function across all land uses, identifies soil organic carbon (SOC) as the cornerstone of healthy soil functions. The living carbon component of soil increases drought resilience, mitigates flooding, filters sediments and pollutants, and supports vigorous plant and tree growth.

Rachel Lindsay

Rachel Lindsay

“Preserving and enhancing healthy soils during the construction process may have the greatest positive impact on the long-term health of the soil and soil organic carbon accumulation over the life of the project.”

“Preserving and enhancing healthy soils during the construction process may have the greatest positive impact on the long-term health of the soil and soil organic carbon accumulation over the life of the project,” Lindsay said.

Every time soil is disturbed, SOC is transformed into carbon dioxide and lost back into the air. The building sector is the second-largest source of greenhouse gas emissions in Massachusetts, accounting for 35%.

The difference developers and construction professionals can make is significant: there is roughly twice the amount of land in turf and ornamental landscapes in Massachusetts as there is in agricultural land. Small shifts in design and management practices — such as planting 25% of open lawn with trees, and increasing organic matter content in the top eight inches of lawns to a minimum of 3% — could sequester an additional 180,000 tons of carbon dioxide equivalent per year, the same as taking over 38,000 gas-powered passenger vehicles off the road.

The Healthy Soils Guide for Site Design and Construction offers tools and strategies for implementing ‘soil-smart’ practices that improve healthy soil outcomes before, during, and after construction projects. The website also features access to the full HSAP, a curated resource library, events, and industry engagement and adaptation efforts. More than 360,000 additional acres of soil in Massachusetts may be impacted by development over the next 35 years, a critical period that could impact the trajectory of net carbon emissions in the state.

“This guide is designed to meet professionals where they are, whether they’re managing a construction site, developing soil specifications, or planning a resilient landscape,” Lindsay said. “It’s about making soil health easier to understand and implement across real-world projects.”

The guide is the result of a multi-firm collaboration led by Regenerative Design Group, Linnean Solutions, BSC Group, and Sasaki, with industry support from A.D. Makepeace, Read Custom Soils, and others. Funding was made possible through a $99,900 Healthy Soils Challenge Grant from the Massachusetts Executive Office of Energy and Environmental Affairs.

Regenerative Design Group is a worker-owned ecological design practice. Since 2009, it has advanced resilient communities and landscapes through regenerative design, planning, and nature-based solutions.

Accounting and Tax Planning

Out of Luck

By Adam Hoffer, Garrett Watson,
and Jacob Macumber-Rosin

 

In a surprising tax code alteration that has frustrated Americans who enjoy gambling, a provision in the One Big Beautiful Bill Act (OBBBA) limits gambling losses that can be used to offset gambling winnings to 90% of their value. This provision, which previously allowed for 100% deductibility of losses against winnings, introduces a steep tax penalty for professional gamblers and certain casual bettors.

The OBBBA provision limiting the deduction of gambling losses might cause individuals to owe taxes on imaginary income, incentivizing gamblers succeeding on thin margins to exit the U.S. or participate in illicit markets.

While the Joint Committee on Taxation estimated that the deduction limit would generate $1.1 billion in tax revenue over eight years, behavioral responses and tax avoidance could quickly reverse that effect. If only a fraction of professional gamers take their bets outside of legal U.S. markets, the effect will be a net loss to tax collections and an increase in illegal activity.

“The OBBBA provision limiting the deduction of gambling losses might cause individuals to owe taxes on imaginary income, incentivizing gamblers succeeding on thin margins to exit the U.S. or participate in illicit markets.”

Consider Daniel Negreanu, perhaps the most famous poker player in the world. Thanks to his vlog and public tracking of poker payouts, we can estimate his tax burden under various tax designs. He successfully nets profitable payouts from his poker playing most years, though he notably lost $2.2 million in 2023.

In the 2025 World Series of Poker (WSOP), Negreanu won (cashed) $1,478,240. His buy-ins for the 2025 WSOP totaled $1,297,143, for net winnings of $181,097. Under pre-OBBBA policy, he would pay income tax on that $181,097, and, assuming his income is taxed at 37% (the highest income tax bracket), his income tax liability would be $67,006, resulting in take-home pay of $114,091.

When his post-OBBBA losses are limited to 90%, however, his tax liability jumps to $115,000, and his take-home pay is cut nearly in half to $66,097.

The new limit for loss deductions in the OBBBA would result in any gambler who breaks even now taking a net loss after paying taxes on money they never made. For example, the tax liability for a player who breaks even on $1 million of wagers would increase from $0 to $37,000. A player who nets $50,000 in winnings from $1 million in wagers — a profitable gambling season — would end up owing $55,500 in taxes to the IRS, resulting in negative take-home pay and an effective tax rate of more than 100%. This would create a unique precedent of taxing unrealized income.

Standard accounting practices allow for full deductibility of most business expenses, but it is worth noting that some limitations apply to things like meals and entertainment expenses and excessive corporate officer compensation. These limitations are fundamentally different from the proposed 90% wagering loss limitation, though. Traditional deductibility limits are largely designed to discourage abusive corporate behavior among large companies. In contrast, the new wagering loss cap primarily affects individual taxpayers who are engaged in a legal, heavily regulated activity.

 

Broad Impact

The impact of the new loss deduction limitation will likely be felt by individuals beyond Las Vegas. Seven states (Michigan, Pennsylvania, New Jersey, West Virginia, Delaware, Connecticut, and Rhode Island) have legalized online gambling, while popular land-based commercial or tribal casinos can be found in nearly every state, including Massachusetts. State tax revenues from online gaming, nearly $3 billion in 2024, will also be affected if gamblers change behavior.

Unpacking why this change was made may help explain why legislation to reverse this provision has bipartisan support, including some members of Congress who voted in support of the broader OBBBA.

In the Senate, the Byrd Rule requires that all measures in a reconciliation bill have a significant budgetary impact. In the 2017 Tax Cuts and Jobs Act (TCJA), Congress amended Sec. 165 of the Internal Revenue Code so that professional gamblers could no longer deduct non-wagering business expenses (e.g., hotel rooms, meals, and transportation) from their gambling winnings. This change aligned the tax treatment of professional gamblers with that of casual gamblers.

With that TCJA provision scheduled to expire in 2026, Senate tax writers were forced to make an adjustment to Sec. 165 in the 2025 reconciliation bill to generate a sufficient budgetary impact. Lowering the deductibility threshold to 90% satisfied the Byrd Rule. The original House-passed reconciliation bill, which did not have to comply with the Byrd Rule, did not include this provision.

If the change to gambling deductibility was primarily procedurally driven — and easy to overlook in legislation as substantial as the OBBBA — a reversal of this provision could make for better fiscal policy. In the House, lawmakers are co-sponsoring the bipartisan Fair Accounting for Income Realized from Betting Earnings Taxation (FAIR BET) Act, introduced by U.S. Rep. Dina Titus and co-sponsored by U.S. Rep. Guy Reschenthaler. U.S. Rep. Andy Barr separately introduced the Winnings and Gains Expense Restoration (WAGER) Act.

In the other chamber, U.S. Sens. Catherine Cortez-Masto, Ted Cruz, and Jacky Rosen introduced the Facilitating Useful Loss Limitations to Help Our Unique Service Economy (FULL HOUSE) Act.

When Congress back in session and Americans eagerly placing bets on their favorite football teams, congressional efforts to restore full gambling deductions will likely be an early priority. And rightfully so: full deductibility of gambling losses is a sound tax policy that would make the treatment of gambling winnings and expenses more neutral.

 

 

 

Daily News

WEST SPRINGFIELD — Greater Springfield Habitat for Humanity (GSHFH) announced the MGM Foundation has donated $10,000 as a 2026 program partner, and MGM Springfield gave an additional $5,000. These funds support GSHFH’s mission to provide safe, affordable housing in Hampden County.

In addition, MGM will serve as a platinum sponsor for Habitat’s upcoming Family Fun Fest on Saturday, Oct. 5, and participate in Habitat Build Days on Thursday, Sept. 25 and Friday, Sept. 26.

The Family Fun Fest promises a day of games, activities, and community celebration, bringing together families and supporters to raise awareness and funds for affordable housing. MGM’s sponsorship will help ensure a successful event while directly supporting Habitat’s ongoing homeownership and home preservation programs.

“MGM’s commitment to our mission demonstrates the power of community partnerships in making affordable housing a reality,” GSHFH Executive Director Aimee Giroux said. “We are grateful for their support and for joining us on a Build Day to make a tangible difference for local families.”

During the Build Days on Sept. 25 and 26, MGM employees will work alongside Habitat staff and community members to help construct and improve homes, contributing hands-on support to families in need.

“MGM Springfield is a proud partner to the city of Springfield and its ongoing commitment to sustainable housing and city beautification,” said Jennifer McGrath, Philanthropy and Community Engagement director at MGM Springfield. “Since opening our doors, we have supported the Greater Springfield Habitat for Humanity in an effort to create safe, affordable housing for local families through volunteering, grants, and sponsorships.”

Daily News

LONGMEADOW — Bay Path University has been ranked 16th on U.S. News & World Report’s annual list of Top Performers for Social Mobility in the North. Bay Path is one of only two Massachusetts institutions to appear in the top 20.

The social mobility ranking measures how effectively colleges graduate economically disadvantaged students. Rankings are based on the percentage of Pell Grant recipients enrolled, their graduation rates, and how those rates compare to non-Pell-eligible students.

“Right now, there’s a lot of conversation about the value of a college degree. Throughout our 128-year history, Bay Path has remained committed to delivering affordable, workforce-aligned programs that ensure our graduates are career-ready. That has always been — and will continue to be — our educational model,” Bay Path President Sandra Doran said. “While many institutions are rethinking their approach to career readiness, we continue to refine our programs so that our learners graduate with the knowledge and skills to launch successful careers, advance throughout their professional lives, and get a return on all they’ve invested in their futures.”

In recent years, U.S. News & World Report’s Best Colleges rankings have drawn criticism for reinforcing exclusivity and inequality. Advocates point instead to the Social Mobility Index, which evaluates how well colleges educate students from families below the national median income and prepare them for meaningful, well-paying careers.

“We’ve upheld our commitment to offering a high-value education to students for whom a college degree is truly transformative,” Doran added. “To be recognized as a top performer for social mobility for five consecutive years underscores that commitment.”

Daily News

NORTH ADAMS — The Massachusetts College of Liberal Arts Communications Department will present a screening and roundtable discussion of the unreleased Bigfoot documentary Hidden Creek on Friday, Oct. 3 at 4 p.m. in the Feigenbaum Center for Science and Innovation.

Created by professional filmographer Terry Holland, Hidden Creek delves into one man’s story about his run-in with Bigfoot in the 1970s. A crew of friends and researchers travel to the Colorado wilderness to retrace his steps, all to uncover whether the mysterious creature really exists.

Holland has years of experience in the film industry, including his work on the 2022 film Bodies, Bodies, Bodies with Pete Davidson.

This event is free and open to the public, but seats are limited. Secure a spot by registering at lnk.mcla.edu/hiddencreek.

Daily News

SPRINGFIELD — The Healthcare Heroes class of 2025 has been announced by BusinessWest and the Healthcare News. The awards gala will take place on Wednesday, Oct. 22 from 5:30 to 9 p.m. at the Log Cabin in Holyoke. Tickets cost $95 per person, and tables of 10 are available. Click here to make a reservation.

The this year’s Healthcare Heroes, which were profiled in the Sept. 15 issue of BusinessWest and at businesswest.com and healthcarenews.com, are the Andy Yee Palliative Care Unit at Mercy Medical Center; Areliz Barbosa, clinical assistant professor and senior project coordinator at Bay Path University; Andrea Bertheaud, clinical assistant professor at Elms College; Chrissy Humason, nursing supervisor and stroke coordinator at Baystate Noble Hospital; Linda Koh, assistant professor in the Elaine Marieb College of Nursing at UMass Amherst; Cindy Leonard, infusion manager at Sister Caritas Cancer Center at Mercy Medical Center; Dr. Thomas Lincoln, physician and associate professor of Medicine at Baystate Health; and Dr. Yannis Raftopoulos, director of the Holyoke Medical Center Weight Management Program.

The ninth annual Healthcare Heroes program is presented by Baystate Health & Health New England and Elms College and sponsored by Trinity Health Of New England/Mercy Medical Center and Holyoke Medical Center.

The Healthcare Heroes program was created in 2017 to honor the heroes working across the region’s wide, deep, and all-important healthcare and wellness sector. These leaders, innovators, and collaborators have devoted their careers to improving the quality of individual lives and the health of entire communities.

For more information, call Natasha Mercado-Santana, Marketing and Events Manager, at (413) 781-8600, ext. 100, or email [email protected].

Daily News

Caroline Morrissey

WEST SPRINGFIELD — West Springfield native Caroline Morrissey has been named the first executive director of the Irish Cultural Center of Western New England (ICCWNE), bringing with her a wealth of global experience and a deep passion for Irish heritage.

Morrissey, a Colby College alumna, earned her master’s degree in international administration with a policy focus from the University of Denver. She spent nearly a decade working in post-conflict zones across Africa, most recently serving with President Carter’s the Carter Center in Liberia, before returning to Western Mass. just before the pandemic.

Since returning, she has been an active member of the ICCWNE’s events committee, where she founded the new book club — a now-thriving literary group that she continues to moderate monthly. In summer 2024, she took on a larger leadership role by joining the board of directors.

“It’s a privilege to serve as the ICCWNE’s first executive director, and I look forward to building on the strong foundation created by so many dedicated volunteers while expanding the ICCWNE’s reach, programs, and partnerships across Western New England,” Morrissey said.

The newly established executive director position is made possible in part through the support of the government of Ireland. Serving as the ICCWNE’s chief administrator, the executive director will oversee daily operations, guide the implementation of the strategic plan, and expand cultural programming and community reach.

ICCWNE President Sean Cahillane welcomed Morrissey to this new position, recognizing her dedication and breadth of experience.

“Caroline’s passion for cultural engagement, combined with her extensive international work and deep Irish roots, make her a tremendous addition to our leadership team,” Cahillane said. “She has already contributed so much to the ICCWNE, and we’re thrilled to have her guiding us into the future.”

Executive Vice President Ed Sullivan added that “the addition of Caroline to the ICCWNE as the executive director could not come at a better time. Caroline’s experience, along with her energy and passion to advance the Cultural Center as a local, regional, and international hub, is impressive. We are excited to have her on board.”

A lifelong traveler who has visited 50 countries, Morrissey takes immense pride in her Irish heritage, with family ties to County Galway, Westmeath, and Wexford. She is also the proud new mom of Mae, a beloved presence at ICCWNE and likely its youngest patron.

Daily News

EASTHAMPTON — Matthew Sosik, president and CEO of bankESB, is kicking off the bank’s 2025 Neighbors Helping Neighbors fundraising drive to help support local food pantries.

This marks the fifth year of the bank’s annual appeal, which invites bank customers, employees, and community members to donate money between Oct. 1 and Oct. 31 to help fight food insecurity. All donations up to $2,500 per customer will be matched dollar for dollar by bankESB, and the total raised will be divided among participating food pantries across Western Mass. in communities the bank serves. In 2024, through contributions and matching donations, the campaign raised $28,000, and since its inception, it has donated $137,000.

Donations of any amount are encouraged. As an added incentive to give, the bank offers those who donate the opportunity to enter a drawing for a $25 gift card, which will be awarded at each of its 11 locations.

“Our Neighbors Helping Neighbors programs exemplifies how communities can come together to help others in need,” Sosik said. “bankESB is proud to lead this annual giving tradition. We thank everyone who selflessly gives each year.”

Those who wish to participate have until Oct. 31 to make their donations. Checks should be made payable to “bankESB Neighbors” and can be dropped off at any bankESB branch or mailed to Margaret Prendergast, bankESB, 36 Main St., Easthampton, MA 01027.

A total of 14 food pantries will be supported this year, including Best Life Food Ministry, Agawam; BUCC Helping Hands Cupboard Food Pantry, Belchertown; Lorraine’s Soup Kitchen, Chicopee; Easthampton Community Center Food Pantry; Easthampton Congregational Church Food Cupboard & Oasis Kitchen; Food Bank of Western Massachusetts, Chicopee; Hadley Food Pantry; Hilltown Food Pantry, Goshen; Margaret’s Pantry, Holyoke; Neighbors Helping Neighbors Inc., South Hadley; Northampton Survival Center; Not Bread Alone, Amherst; Southampton Community Cupboard; and Westfield Soup Kitchen.

Daily News

NORTHAMPTONU.S. News & World Report has once again recognized Smith College as a leader in access, affordability, and academic excellence. In its 2026 Best Colleges rankings, Smith is ranked 10th for Best Value and tied for 13th among National Liberal Arts Colleges.

The Best Value ranking highlights colleges that deliver outstanding academic quality at an affordable cost, taking into account the percentage of students who receive financial aid and the average net price of attendance. Smith is one of a handful of liberal arts colleges that meets the full demonstrated need of every enrolled undergraduate with financial aid packages that include grants and no loans.

This year, U.S. News evaluated more than 1,700 institutions using up to 17 measures of academic quality and graduate success. Out of 207 liberal arts colleges assessed, Smith placed fourth among 12 Massachusetts institutions in its category. In the Best Value list, Smith ranked third among the eight Massachusetts colleges recognized.

Cover Story

Getting the Band Back Together

Paul Silva

Paul Silva

They’re calling it VVM 2.0.

And that nickname for a new initiative called Innovate413 says a lot, said Paul Silva, who will be leading this effort to spark new, tech-based startups in the region, while not repeating some of the mistakes of the original VVM, Valley Venture Mentors.

Chief among them is getting into the real estate business, said Silva, noting that he was president of VVM when many of its board members pushed for a physical presence, and got one in the form of a building on Bridge Street in downtown Springfield that now bears no trace of the agency, which exists essentially on paper as an affiliate of the Western Massachusetts Economic Development Council, but hasn’t been active for years.

“One of the things that killed VVM was getting that space, because then you become a landlord, and then you’re tied to all the challenges of having space, as opposed to being focused on entrepreneurs — we’re not doing that again,” said Silva, quickly moving past the problems that visited the once-impactful nonprofit and focusing on the positive energy and dozens of startups it fostered in its better days.

It was this energy — and startups nurtured by VVM, such as Northampton-based Machine Metrics, and the critical need for more — that prompted Steve Davis, a director with the Irene E. and George A. Davis Foundation, to reach out to Silva and commence a dialogue about creating a new engine for fueling startups in the region.

These talks would eventually lead to the creation of Innovate413, what Silva calls a new kind of venture studio, one designed, according to the recently launched website, “to help bold ideas grow, connect founders to game-changing partners, and build the next generation of employers right here at home.”

“It doesn’t take a rocket scientist to realize that there’s trouble when big companies are shrinking and there aren’t any new companies being born … that’s not going to be great for us 20 years from now.”

With $150,000 in seed money from the Davis Foundation and another $100,000 from the MassMutual Foundation, Silva explained, Innovate413 will seek to foster startups and put them on the path to success by providing what he called “an unfair advantage.”

Elaborating, he said this advantage will come in two forms — access to potential customers, meaning large regional employers that will talk about problems facing them and all those in their industries, and access to the latest artificial intelligence and product development techniques.

“When you’re in Silicon Valley or in Boston, you have access to that stuff, but the vast majority of the country doesn’t,” he noted, adding that access, in this case, comes largely from the Center for Data Science and Artificial Intelligence (CDS) at the Manning College of Information and Computer Sciences at UMass Amherst.

“This isn’t just an ivory tower institution — they actually work with the business community,” said Silva, adding that CDS is one of many catalysts that will work with startups through Innovate413 and help provide them with that unfair advantage.

Machine Metrics, profiled in this 2015 edition of BusinessWest, is an example of the kind of tech-based startup that Innovate413 will look to cultivate.

“Most programs have mentors — we’ve learned that we must go further,” said Silva, noting that these catalysts are businesses and organizations with pressing challenges and powerful networks. Early catalyst partners include the CDS, manufacturers such as Belt Technologies and OMG, the Human Services Forum, and PixelEdge, which builds software to give business leaders a competitive edge (more on that later).

Access to these catalysts can give entrepreneurs the equivalent of a running head start, he said, adding that startups will need any advantage they can get to move off the ground and then become scalable.

For this issue, BusinessWest talked with Silva about Innovate413, its importance, its mission — and how it will carry it out.

 

Bringing Back the Magic

As he discussed all that, Silva stressed that this agency is itself essentially a startup, one that, as noted earlier, has been given some seed money to solve a problem.

“I said, ‘look, I’m going to practice what I preach — here’s a small amount of money to try a new way; how do we do things in a way that will be more sustainable and engaging for the region?’” he said, summing up what he told those funding this pilot program. “‘And we should be able to figure out if we’re on the right track within a year; if not, you shouldn’t keep funding it. If we are, great — I’ll come back and ask for more money.’”

He emphasized that the need for an agency focused on fostering startups, and the need for that agency to succeed, is clear — and pressing.

“Steve Davis and I were commiserating on the tragedy of what’s happened to the entrepreneurship ecosystem since VVM’s demise,” he explained. “It’s on the order of 5% as many scalable startups being generated as there used to be.”

Elaborating, he said the region was generating as many as 50 scalable startups a year through VVM, and now, there are maybe a handful.

“Meanwhile … big companies are relocating jobs, and there’s not a lot of stories about companies moving tons of jobs to this area — it happens, but the trend has not been good,” Silva noted. “It doesn’t take a rocket scientist to realize that there’s trouble when big companies are shrinking and there aren’t any new companies being born … that’s not going to be great for us 20 years from now.

“So, Steve Davis asked me if I’d consider putting together a proposal, and a team, to bring the magic back,” he went on, adding that the proposal has become Innovate413, and in many respects, he is putting the band back together — meaning many of the mentors and supporters in the business community that made the original VVM so successful.

But Silva wanted to stress what’s different about this agency, beyond the real estate factor. To do that, he talked about what’s he’s learned from other startup-related agencies, such as MassChallenge, about what has made them successful.

“They have to find a way to create an unfair advantage for their startups that’s tied to the local economy,” he told BusinessWest, adding that this generally comes from access to customers — specifically, a pilot customer that can help a startup get off the launch pad.

“We’re bringing in big regional employers to have them talk about the problems they and their industry are facing, so that entrepreneurs won’t be coming up with some random idea and having no idea if anyone gives a crap,” he explained.

“We’re bringing in big regional employers to have them talk about the problems they and their industry are facing, so that entrepreneurs won’t be coming up with some random idea and having no idea if anyone gives a crap.”

“Instead, they’ll be someone with pain and a budget sitting across the table from me, who, as long as I’m nice, will go out for coffee with me,” he went on, assuming the role of an entrepreneur. “And if I make progress, they’ll keep going out for coffee with me, and they might even become my customer.”

To drive home the importance of such encounters with catalysts, he related the story of Machine Metrics.

“They stood up at a VVM meeting and said, ‘we make software that makes factories run more efficiently,’” Silva recalled. “And Al Kasper said, ‘I have a factory, and I’d like it to run more efficiently.’”

Kasper, then CEO (now retired) at Westfield-based Savage Arms, became sufficiently impressed with what he saw and heard, and Savage became the pilot customer for Machine Metrics, Silva went on, adding that Kasper introduced the team to its eventual second customer.

“For a startup, you’ve got to get that pilot customer in a narrow window of time,” he continued. “Otherwise … you’re dead. No one’s going to want to work with you. You’re stale; you’ve been around too long.

“So, we’re going to cheat,” he continued, adding that, by bringing in large employers with pain of some form, entrepreneurs can find problems to solve — and often realize that the solution is something they’ve been working on, or at least thinking about.

“Entrepreneurs can see if there’s something they can be passionate about, or maybe they were thinking about a solution that could solve a variety of different problems. And now they find … ‘back when I worked in healthcare, we solved this problem over and over again. These guys in manufacturing have the same problem; they just use different nouns and verbs. I’ll go work on that.’”

 

Starting Something

Such encounters will be one of the main thrusts of Innovate413, which will start to ramp up this fall — with events with names such as ‘idea jams,’ ‘startup sprints,’ and ‘hackathons’ — while also giving entrepreneurs exposure to cutting-edge AI and product development techniques through the AI center at UMass and PixelEdge, which Silva serves as chief innovation officer.

“The CDS and PixelEdge are donating the training, skills, and consulting to any startup that gets into the program so they can now have access to the most modern tools,” Silva explained, adding that access to such resources can help entrepreneurs dramatically reduce the time and expense of bringing a product or service to market.

“These days, there’s a number of situations where you don’t need a technical co-founder to get off the ground. You can use AI to build you an ugly, minimally viable product to get off the ground; you can use AI to let you do the thing that would have taken five people before. You still need the humans — humans working really hard — but if there’s one thing startups don’t have, it’s a lot of people, because they’re broke. This lets them magnify their capabilities.”

Overall, Innovate413 is a hybrid of many different models within the nation’s entrepreneurial ecosystem, said Silva, adding that several elements are being borrowed from DeltaClime VT, an accelerator based in Burlington, Vt. that serves startup and seed-stage ventures focused on climate economy innovation across multiple industries.

Among other initiatives, that agency puts entrepreneurs in front of utility companies to help identify solutions for that sector, he noted, adding that companies from across the country gather in Burlington for that opportunity.

As for events, programs are slated for early this fall at UMass Amherst, Mount Holyoke College, and Western New England University, he said, adding that these will likely include some gatherings with large employers, ase well as hackathons, which he likened to inventors’ contests.

“They usually take place over the course of a weekend,” Silva explained. “You bring together a lot of engineering-type people, you give them some tools, you talk about some types of problems, and they basically spend the entire weekend hacking — trying to build something to solve that problem.”

From there, the goal will be to turn that solution into a business, he said, adding that it’s a leap to go from developing technology to creating a startup and enrolling in an accelerator program to bring it to the market.

Efforts to facilitate such leaps are an element of the entrepreneurial ecosystem that has been mostly missing for the past several years, he noted, adding that Innovate413 was created to close the gap and grow the startup population in the region.

As with any startup, success is anything but assured, but Silva says the problem has been identified, and he believes he has a possible solution. As he said, we’ll certainly know more in a year.

For now, he’s getting the band back together. There will be a different sound, though, one focused on providing that much-needed unfair advantage.

 

Special Coverage Tourism & Hospitality

Cool Happenings

 

Western Mass. is known for its wide range of tourist destinations and attractions, but the fun doesn’t have to end once the weather cools down. In fact, thanks to the perennial popularity of Halloween with families, October is one of the most lively months on the calendar for fun in the 413. Here are eight ways to enjoy the season.

 

 

The Great Halloween Drive-Thru

1911 Poquonock Ave., Windsor, CT

thegreathalloweendrivethru.com

The Great Halloween Drive-Thru is a unique family- and kid-friendly attraction, conveniently located next to Brown’s Harvest Farm in Windsor, Conn., just 15 minutes from Hartford and 25 minutes from Springfield. Visitors stay in their vehicles for a 45-minute journey through a farm full of spooky holograms, projections, and special effects. The Great Halloween Drive-Thru is not scary. There are no live actors and no jump scares, making this an ideal attraction for families with children. Spooky fun without the scare, the attraction draws visitors from all over Massachusetts, Connecticut, and New York. The Great Halloween Drive-Thru is open Fridays, Saturdays, and Sundays in October from 6:30 to 9:30 p.m., with the last ticket sold at 9 p.m. Admission is $30 per carload.

 

Hancock Shaker Village

1843 West Housatonic St., Pittsfield, MA

hancockshakervillage.org

With 20 historic buildings and a working farm and garden, Hancock Shaker Village is open April through December for self-guided tours, demonstrations, talks, and programs. Admission is $8 to $20, with children under 12 free. On Oct. 17, 18, 23, 25, and 30, the village offers the Haunted Hancock Tour at 7 p.m. ($30 additional cost). Guests can walk the dark halls of the Brick Dwelling and hear about all the haunted stories of this old building. For the younger set, Haunted Hancock for Kids (Oct. 18 and 25, 5 p.m.) is a tour of Shaker ghosts and mystery especially designed for kids ages 8-12 (and at least one adult companion). The 45-minute walking tour ($10-$15) includes a spooky walk through the Village and a visit to the Brick Dwelling. Finally, included in the Hancock admission is the Halloween Pumpkin Extravaganza at the Village on Oct. 18, 10 a.m. to 4 p.m. Guests are invited to wear a costume, trick or treat through the Village, meet Valerian the Garden Witch, and decorate a pumpkin.

 

A family enjoys pumpkin picking at McCray’s Farm.

McCray’s Farm

55 Alvord St., South Hadley, MA

mccrays-farm.com

McCray’s always gets its terror on in the fall, and this year’s Fear on the Farm spectacle includes the Monster Mash Haunted Hayride, Massacre Manor, and the Diagnostic, Operations, Nexus Genetic Research Facility (DONGRF). The farm is open every Friday, Saturday, and Sunday in October. The ticket box office opens at 6:30 p.m., and the haunted attractions open at 7 p.m. General admission is $30, and the fast pass option (to skip to the front of the line) costs $55, available online only. McCray’s also offers pumpkin hayrides every day from 10 a.m. to 5 p.m. The ride to the pumpkin patch costs $5, and the pumpkins range in price depending on size.

 

Mike’s Maze at Warner Farm

23 South Main St., Sunderland, MA

mikesmaze.com

Visitors to Mike’s Maze, now celebrating its 25th year as one of the country’s most recognized corn mazes, will encounter activities, games, and amusements to entertain the entire family. Every year, the farm concocts a new maze, along with themed games that will challenge guests to solve puzzles and problems and guide their exploration through the corn. Outside the maze, the attractions include a horse-drawn wagon ride, potato cannons, pumpkin picking, and lunch at the Corn Café. Young kids will enjoy a playground featuring a giant double drain-tube slide, a jump pad, a tractor tire jungle gym, and giant games. Older kids and adults can race around the track in pedal carts at Dave’s Derby. And folks love to check out the view of the maze from the perspective of a giant walk-in camera obscura. General admission ranges from $10 to $14 and is free for kids 4 and under. The site is open through Nov. 2, Fridays from 11 a.m. to 5 p.m. and Saturdays, Sundays, and Columbus Day from 9 a.m. to 5 p.m.

 

The Mount, Edith Wharton’s Home

2 Plunkett St., Lenox, MA

edithwharton.org

The Mount is a turn-of-the-century home, designed and built by Edith Wharton in 1902. Today, this historic landmark is a cultural center with a robust year-round calendar of events. On the Ghost Tour of the Mount (selected Thursdays, Fridays, and Saturdays in October; see edithwharton.org/visit/ghost-tours for a full schedule and reservations), guides lead guests through the darkened halls of the Mount, sharing tales of the many eerie encounters that have been reported there for years. Ghost Tours last approximately two hours and include a half-mile walk — rain or shine — between buildings on the Mount’s campus. This tour contains adult content that is not appropriate for young audiences, and children under 12 will not be admitted. Fortunately, families may also choose a Ghost Tour for Kids on Oct. 3, 24, or 30.

 

One of the performers lurking in a scare zone at Six Flags New England.

Six Flags New England

1623 Main St., Agawam, MA

sixflags.com/newengland

On weekends and select days through Nov. 9, the annual Fright Fest promises plenty of thrills and scares on weekends and select days through Nov. 2. Fright Fest features more than 20 attractions, including five haunted mazes: Nightmares, Terror Tales, Slasher Circus 3D, Midnight Mansion, and Camp Killamore. Guests will also encounter seven immersive scare zones located throughout the park, where creatures lurk in the fog and sinister performers emerge from the shadows. Each zone delivers its own brand of fear, from a toxic wasteland to a city overrun by demons, and even a carnival of sinister clowns. Live shows include Midnight Uprising, The Awakening, Mort’s Used Coffins, and Love at First Fright. Park admission is $39, and entry into the five haunted mazes is an additional $24.

 

Sonny’s Place

349 Main St., Somers, CT

sonnysplace.com

Halloween at Sonny’s takes place throughout October. In addition to more than a dozen year-round attractions, Sonny’s offers a pair of seasonal highlights. Haunted Mini Golf costs $18 per person and features terrifying themes and live scare actors roaming the course from sundown to 10 p.m. every Friday and Saturday through Nov. 1. In addition, the Trick-or-Treat Trail is a chance for kids to trick-or-treat at Sonny’s. Kids can purchase a bag and punch card ($6) and visit highlighted attractions to collect a prize or candy at each one. The trail is open Friday through Sunday during operating hours.

 

An illustration used in the “Witch Panic!” exhibit at the Springfield Museums.

Springfield Museums

21 Edwards St., Springfield, MA

springfieldmuseums.org

Through Nov. 2, the Wood Museum of Springfield History is showcasing an exhibit called “Witch Panic! Massachusetts Before Salem.” Forty years before the infamous trials in Salem, fear gripped the small settlement of Springfield. Neighbors whispered about Mary and Hugh Parsons as rumors simmered for years, exploding into hysteria that eventually consumed the town. “Witch Panic!” dives into the daily lives of the couple, examining the circumstances that led to their 1651 accusation and arrest for witchcraft. Guests can learn about the folklore surrounding witches, like their association with broomsticks, black cats, and cauldrons; design their own ghoulish familiar, a small creature believed to help witches; and review the evidence of the Parsons’ witchcraft as a member of the jury and determine their innocence or guilt. Admission to all five Springfield Museums ranges from $13 to $25, with children under 3 free.

 

Wistariahurst Museum

238 Cabot St., Holyoke, MA

wistariahurst.org

The 19th-century mansion and gardens at Wistariahurst comprise a cultural center that engages with the community and hosts exhibitions, performances, and private events throughout the year. October offers two seasonally appropriate events. Cemetery Tours at Forestdale Cemetery will take place on Oct. 11. Guests will discover all there is to know about living and dying in Holyoke from narratives of the people who now find solace in these hallowed grounds. Four tours kick off between 3 and 4 p.m., and the cost is $15. Then, on Oct. 15, the Darkened Hallways Tour (5:30 p.m., also $15) is a chance to get to know Wistariahurst Museum after dark as guests are led through its halls by candlelight.

Construction Special Coverage

Looking Up

A finished project from Sexton Roofing & Siding.

A finished project from Sexton Roofing & Siding.

 

The construction industry remains one marked by both challenge and opportunity — and that goes for businesses that have been around for just a few years, or many decades.

In the former group is Sasha Wilde, who bought Sexton Roofing & Siding two years ago and has continued to grow the Hatfield-based business with a mix of residential roofing projects — the company’s bread and butter — and other services, including siding, windows, and exterior doors.

“We’re still doing all of that, making sure we can provide clients with a seamless experience. There’s a huge amount of opportunity,” she told BusinessWest.

“Last year was pretty down across the industry,” Wilde noted. “There was a hangover from COVID. So many people had accelerated home improvement projects during COVID, and last year, it seemed like everyone took a breath. And with the political climate uncertain, they didn’t want to spend as much money. This year, we’ve definitely seen people’s willingness to pull the trigger on projects. That’s been really helpful for us.”

“So many people had accelerated home improvement projects during COVID, and last year, it seemed like everyone took a breath. And with the political climate uncertain, they didn’t want to spend as much money. This year, we’ve definitely seen people’s willingness to pull the trigger on projects.”

In the more venerable category is Mowry & Schmidt in Greenfield, which has been in business for the past 78 years and is also extremely busy.

“I don’t see anything slowing down in the near future, which is a good thing,” co-owner Bob Provost said. “We’re usually trying to finish up some of the big spring, summer, and fall projects before the winter, but we’re just rolling right through. I don’t see a slowdown.”

The firm takes on a robust mix of new construction and renovation work, typically about 60% to 70% on the commercial side, with the rest residential, he explained, a diversity that buffers the company against industry trends.

Mowry & Schmidt is building a new ice hockey arena at Northfield Mount Hermon School.

“The last couple years, we’ve seen a steady flow of new home construction and higher-end kitchens and bath renovations, but the commercial volume is still a little higher. If the economy seems to affect one type of building and not the other, we’ve been able to adapt and make that transformation back and forth. It’s definitely key to staying busy, no doubt.”

Two of Mowry & Schmidt’s more interesting current projects are the construction of an ice hockey arena at Northfield Mount Hermon School and the renovation of the historic Leavitt-Hovey House — the former home of Greenfield Public Library — into a location for Greenfield Savings Bank.

“That’s a historical building, so there are a lot of facets there,” Provost said. “You get ready to go in a direction, then hold up, wait a little bit to get clarifications from the historical society, wait for approval, continue on. But it’s going well. It’s a nice property to work on.”

Clearly, despite challenges ranging from supply costs to workforce needs, contractors in Western Mass. are finding plenty of opportunities to grow their business.

 

Growth Opportunities

One of those is Keiter, a 17-year-old firm based in West Springfield that recently announced it is expanding into Berkshire County with a physical presence in that region, specifically the Clock Tower Business Center at 75 Church St. in Pittsfield. This marks the company’s second expansion in two years.

The move made sense, CEO Scott Keiter said, with past clients in the Berkshires including Mass Audubon Pleasant Valley Wildlife Sanctuary, Bousquet Sport, Premium Waters, Berkshire Medical Center, the town of Lenox, Saint Patrick and Raphael Church, as well as several residential clients. 

“Since we started doing a more regimented and strategic interview process, we’ve been able to find better people. We’ve weeded out the folks that look good on paper but are maybe not so aligned with the way we think.”

“For several years, we’ve had the opportunity to work with incredible clients and professionals throughout the Berkshires, and it felt like the right time to officially set roots,” he noted. “We’re proud to continue to grow in a region where we’ve already begun to build strong partnerships.”

Wilde said trying to grow her company is complicated by a tight potential worker pool, a persistent problem across the construction field.

“The home improvement business has been great, but not without its challenges, since we are trying to grow and scale this business. Scaling sometimes comes with its own set of challenges, one of them being just finding great people to add to the team,” she said, adding that she’s dealt with some “hiccups” in that area, but still saw her staff expand to nine this year, in addition to the subcontracting teams.

“I tried hard to get referrals from people we know, and we listed on the major sites like ZipRecruiter and Indeed. But it really comes down to the interview process,” Wilde told BusinessWest, adding that the way she handles that process has changed in positive ways.

Sasha Wilde (right) has grown her team to nine at Sexton Roofing & Siding — and wants to grow it further.

“The first interview anyone does with the team, I wind up talking about our company’s mission and core values, and whether they’re a cultural fit with us,” she explained. “Since we started doing a more regimented and strategic interview process, we’ve been able to find better people. We’ve weeded out the folks that look good on paper but are maybe not so aligned with the way we think.”

And finding talent that will stick is important in an industry where retirements continue to outpace young, incoming talent, she noted. “When I think about fellow business owners in construction, their people are approaching retirement age, and from what I can tell, there’s a shortage of actual people to do the work.”

Provost said Mowry & Schmidt typically employs between 13 and 15 people in the field and three or four more in the office.

“We’re pretty fortunate. We’ve got our employees that have been with us for quite some time. But it does create some challenges looking down the road. When we have to bring in new people, the new hires just aren’t there. I still have to rely on subcontractors, and you want them to be a good extension of what you’re offering in-house; you want to make sure that the subcontractors you bring in are equally good as our employees. There’s a definite shortage of construction trade workers out there.”

To that end, Provost has been involved with Franklin County Technical School to cultivate young talent and interest them in construction careers.

“We’ve brought in some work co-op kids. It’s a way to start them at a young age and keep them going. But it’s rough. Kids come out of school, and they’re not sure what they want to do.”

The other major challenges of the past few years, supply costs and availability, have settled down to an extent, Provost added, although tariffs have thrown in a new wrinkle.

“Supply of materials has gotten better,” he said. “Windows and doors and cabinets have caught up, but it can be challenging depending on certain materials.”

One new challenge is private equity firms moving into roofing, Wilde said.

“In prior years, they were focused on other trades, but they are now honing on roofing. We’ve had a couple of new competitors this year backed by private equity, and we’re trying to stay relevant and outmaneuver them in this market. But they have an unlimited marketing spend — I can’t spend that kind of money.”

One key is focusing on the local angle — not just being based in Western Mass. and doing projects here, but being involved in the community, she said.

“That’s how I think we’ll maintain our competitive edge over those companies. Western Mass. wants to take care of Western Mass. and support people who are here. We are your neighbors.”

 

Spreading the Word

Another key to growth is improving internal processes and communication with clients, so everything turns out the way the client expects with no surprises, Wilde noted.

“We’ve had a lot of learning around what documents to create to make sure that the jobs are communicated very clearly, to translate what’s in the homeowner’s head to what they’re building, and making sure that happens. We’ve done a lot of improving in this area.”

The team also tries to communicate with customers’ neighbors about work on their street, which is another chance to make connections; meanwhile, Sexton gives a discount on projects when the client keeps its yard sign up for four months — another way to raise the company’s visibility in an increasingly competitive market.

Provost said he takes pride in having a good base of repeat customers, which is essential to landing opportunities and responding to demand.

“We’re fortunate to be going strong here. We’re facing some uncertainties, but there’s a lot of work out there,” he said. “People are being more selective in the process of who’s going to do the work for them. Customers are more savvy these days, and they’re looking to make sure that the people that are working for them are qualified.”

Accounting and Tax Planning Special Coverage

Fringe Benefits

By Lauren Foley, MSA

As Dec. 31 approaches, an important consideration for employers is proper payroll reporting. W-2s must be sent to employees by Jan. 31, resulting in a very short window in which to ensure that final payroll is correct for tax reporting. In addition to compensation, employers must be sure that benefits are properly reported, including fringe benefits.

Fringe benefits are considered compensation and included in employee wages, unless they qualify for exclusion (i.e., are nontaxable and omitted from employee wages). However, if the recipient is a ‘2% shareholder’ (i.e., an owner and employee) of an S corporation, fringe benefits that otherwise qualify for exclusion are included in wages.

 

What Are Fringe Benefits?

A fringe benefit is a form of pay, including cash, amounts paid on behalf of an employee (e.g., health and life insurance, retirement and health accounts), or in-kind (e.g., property, meals, company cars), in addition to stated pay for the performance of services.

The Internal Revenue Code provides that fringe benefits are taxable, excluded, or partially taxable, depending on the type of benefit. If a fringe benefit is excluded or partially taxable, it must be ‘qualified,’ i.e. meet strict requirements to qualify for this preferential tax treatment. Even if excluded or partially taxable by employees, employers may deduct the cost of fringe benefits.

Lauren Foley

Lauren Foley

“The Internal Revenue Code provides that fringe benefits are taxable, excluded, or partially taxable, depending on the type of benefit. If a fringe benefit is excluded or partially taxable, it must be ‘qualified,’ i.e. meet strict requirements to qualify for this preferential tax treatment.”

 

What Are S Corporations?

Qualifying corporations that make S elections under the Internal Revenue Code are not separately taxed, as regular (C) corporations are. S corp status allows corporations to avoid double taxation by passing income, losses, and deductions to its shareholders, who report these items directly on their tax returns. Often, S corp shareholders are also employees.

Fringe Benefits and S Corp 2% Shareholder Employees

Due to the overlap between owner and employee status, special rules apply to S corp shareholder employee fringe benefit taxation and reporting. These rules apply to shareholders owning 2% or more of S corp stock (2% shareholders). Even if excludable by regular employees, 2% shareholder benefits are generally taxable and must be reported on the shareholder’s W-2. The following benefits are treated differently for 2% shareholders:

• Health insurance premiums are taxable and included on 2% shareholder employee W-2s. Regular employees’ W-2 wage does not include the employer paid portion of their health insurance.

• Retirement plan contributions are subject to self-employed contribution rules for 2% shareholder employees. These rules allow contribution of 25% of net earnings from self-employment. Retirement plan contributions for regular employees are non-taxable if they are within limits.

• Dependent care assistance from an employer is tax-free up to $5,000 for regular employees, while all dependent care benefits are taxable to 2% shareholder employees.

• Group term life insurance is entirely taxable to 2% shareholder employees, while life insurance is tax-free up to $50,000 coverage for employees.

• Health savings accounts are tax-free to regular employees but taxable to 2% shareholder employees.

• Unlike regular employees, 2% shareholder employees cannot participate in flexible spending accounts.

In addition, family members of 2% shareholders (e.g., spouse, children, parents) are also treated as 2% shareholders for fringe benefit purposes. That means any benefits they receive must follow the same tax and reporting rules as the ones given to the actual shareholder.

“Many S corporations are unaware of these rules and may face IRS adjustment if fringe benefits are not properly reported. If fringe benefits are omitted from W-2 reporting, the IRS may disallow related deductions, resulting in increased taxable income and potential penalties.”

Compliance and Planning

Many S corporations are unaware of these rules and may face IRS adjustment if fringe benefits are not properly reported. If fringe benefits are omitted from W-2 reporting, the IRS may disallow related deductions, resulting in increased taxable income and potential penalties.

If you are an S corp, planning to start an S corp, or a 2% shareholder employee, it’s important to review all the shareholders’ ownership percentages to determine the correct tax treatment of shareholder employee fringe benefits. The S corp should decide which benefits to offer and clearly communicate this information to its payroll provider, especially regarding shareholder benefits. Be sure to consult your CPA or refer to the IRS website for fringe benefit guidance.

 

Lauren Foley, is a senior associate at the Holyoke-based accounting firm Meyers Brothers Kalicka, P.C. This material is generic in nature. Before relying on the material in any important matter, users should note date of publication and carefully evaluate its accuracy, currency, completeness, and relevance for their purposes, and should obtain any appropriate professional advice relevant to their particular circumstances.

Community Spotlight Special Coverage

Community Spotlight

Developers are planning to transform the former Lakeside Inn into a boutique hotel and restaurant.

Developers are planning to transform the former Lakeside Inn into a boutique hotel and restaurant.

 

Christal Russo acknowledged that Wilbraham hasn’t historically enjoyed a reputation for being ‘open for business,’ as communities like to say.

And that’s understandable given its rural nature and status as one of the more desirable of Springfield’s bedroom communities.

But it has always welcomed businesses that enhance the quality of life there and meet the needs of its residents, said Russo, the recently named chair of the town’s resuscitated Economic Development Committee. And now, it is even more so, she noted, adding that the community has many strong selling points, ranging from a single tax rate to some developable parcels along busy Boston Road, to a recent vote to squelch a proposed meals tax.

And there’s two developments to either side of the town — new development on the site of the former Eastfield Mall and a planned rail station in nearby Palmer as part of planned east-west rail — that can be added to that list.

Meanwhile, the town has seen some real momentum when it comes to new business in recent years, from a Delaney’s restaurant and Domino’s Pizza to a new development in the center of town featuring a pizza restaurant, brewery, and several apartments, to the recent announcement by developers of plans to transform the former Lakeside Inn (which was home to several other restaurants in recent years and is now used as office space for a transportation company) into a boutique hotel that will include a high-end restaurant (more on this later).

“And we want to keep that momentum going,” said Russo, a project manager at MassMutual, adding that the Economic Development Committee, resurrected a few years ago, is committed to promoting the town’s assets and growing its business community.

“What we want to do as a committee is let the public know is that Wilbraham is open for business and we support our businesses,” she said, adding that the community is poised for additional growth. “We’re looking to better understand what we can do and what our businesses need so we can support them.”

Jim Rooney, chair of the town’s Planning Board, agreed, noting that the single tax rate and other measures taken recently — or not taken, in the case of the meals tax — should help efforts to sell the town to business owners.

“We have a few open storefronts and some land available for additional development. We’d love to be able to fill those spaces and bring some businesses here to develop some of our open parcels.”

As for redevelopment of the Eastfield Mall, a project called Springfield Crossing, a planned mix of retail, service businesses, and, eventually, housing, should create more traffic on Boston Road, which will not only benefit existing businesses there and elsewhere in town, but inspire more business owners and entrepreneurs to give Wilbraham a hard look, Rooney said.

“We would definitely think that, with the increased traffic, someone will be driving down and thinking, ‘this would be a great place for my business.’”

For this latest installment in its Community Spotlight series, BusinessWest takes an in-depth look at Wilbraham and the many forms of momentum being seen in the community.

 

Delivering Results

Paul Robbins remembers driving past the site of Post Office Park on Boston Road while it was under construction a quarter-century or so ago. “I was thinking to myself, ‘who’s going to want to move in there?’”

Well … he did.

Indeed, not long after the facility opened, Robbins, a principal with the marketing firm Paul Robbins Associates, left his offices in downtown Springfield after 20 years there and relocated to the park. It was a move of convenience, he told BusinessWest, adding that he had moved his family to Wilbraham a few years earlier, and it just made sense to put his business there as well, especially since there was a new business park in town. (He recently relocated his business to the Brewer-Young mansion in Longmeadow.)

Getting back to his original commentary and skepticism about the park, it was grounded in the notion that Wilbraham was somewhat of a remote outpost, business-wise, hard to get to from Springfield — and many other parts of the 413.

And it still is.

But Wilbraham and, more specifically, the Boston Road corridor have become home to a growing number of businesses across several sectors, including hospitality, retail, and the broad realm of health and wellness, bringing people from several nearby communities into town.

A redeveloped Eastfield Mall is expected to boost existing businesses in Wilbraham and perhaps inspire more entrepreneurs to want to call it home.

Indeed, the park has made the community more of a destination, as it now hosts a post office (hence the name), the Scantic Valley YMCA, Monson Savings Bank corporate offices, a few medical offices, a hair salon, a shredding company, and other ventures. Looking at what’s happened, Robbins said the park has helped the community shed that ‘outpost’ label, and there have been many new developments along that stretch since.

And there’s land at the site for additional development, said Russo, adding that new businesses along that corridor, and the prospects for more, are one of the main forms of momentum in the community.

Perhaps the biggest are the announced plans for redeveloping the former Lakeside Inn. Built on Nine Mile Pond in the 1940s as an inn and restaurant, it was always a popular destination, drawing diners and guests from neighboring communities and well beyond.

Wilbraham at a Glance

Year Incorporated: 1763
Population: 14,613
Area: 22.4 square miles
County: Hampden
Residential Tax Rate: $17.88
Commercial Tax Rate: $17.88
Median Household Income: $65,014
Median Family Income: $73,825
Type of government: Board of Selectmen, Open Town Meeting
Largest Employers: Baystate Wing Wilbraham Medical Center; Friendly Ice Cream Corp.; Big Y; Home Depot; Wilbraham & Monson Academy
*Latest information available

The hope is that the planned boutique hotel and restaurant — conceived by unrelated business owners Joe Sullivan and John Sullivan, owners of several ventures in the area, including Nathan Bill’s Bar & Restaurant and Boulevard Tavern and Grill in Springfield and East Village Tavern in East Longmeadow — will do the same.

“This is a really exciting development for the community,” Russo said. “It’s going to bring new life to a true landmark.”

Rooney agreed. “We’re extremely excited to see this come back as a restaurant — they’re looking to have lakeside dining — and a boutique hotel, small rooms to support activities like when parents come in for events at Wilbraham Monson Academy,” he said. “We’re really looking forward to this happening; it will be a great addition to the landscape.”

Plans call for a restaurant on the main floor, with eight guest rooms on the second floor and another six on the basement level. If all goes as planned, both components of the business should be completed by the fall of 2026.

 

You Can Get Here from There

Overall, Wilbraham, its officials, and its town meeting voters have taken several steps that are making the community more business-friendly, said Rooney, listing everything from that vote to reject a meals tax, which will provide a boost for the town’s growing roster of restaurants, to a measure allowing used car sales (something not allowed in town previously) as an accessory to an existing business.

The latter is a nod to changes in that business, Rooney noted, adding that most of the business involving the sale of used cars is done online, reducing the need for large lots full of cars.

“This measure will allow that kind of business to flourish in Wilbraham,” he noted, adding that it is indicative of efforts to facilitate business growth in the community.

And while such growth will largely be limited to the Boston Road corridor and the center of town, as it has been historically, there is room for more, said those we spoke with.

“We have a few open storefronts and some land available for additional development,” Russo explained. “We’d love to be able to fill those spaces and bring some businesses here to develop some of our open parcels.

There is already ample motivation for doing so, said Russo and Rooney, but those twin developments mentioned earlier — the reimagined Eastfield Mall, known as Springfield Crossing (just a few hundred yards from the Wilbraham line), and the planned rail stop in Palmer — might provide additional incentives.

Construction is well underway at Springfield Crossing, a 360,000-square-foot strip mall that will include Target, BJ’s, Hobby Lobby, PetSmart, Chipotle, Chick-fil-A, and other regional and national retailers. It expected to make that corner of Springfield a more popular destination, as it was decades ago when the mall was thriving, said Rooney, bringing traffic from all directions, including east, through Wilbraham.

As for the rail stop, it is expected to make the eastern portion of the 413 more accessible, and more attractive, to potential residents — and also to business owners looking to create ventures to support those residents.

These are just some of the reasons why Wilbraham is enjoying some momentum, and why leaders there believe it can generate more in the years to come.

Daily News

CHICOPEE — The Western Massachusetts Literacy Collaborative (WMLC) recently received a $190,000 Early Literacy Consortium (ELC) grant from the Healey-Driscoll administration and the Massachusetts Department of Elementary and Secondary Education.

The collaborative, through which local colleges and schools work together to address teacher preparation, boost student literacy, and enhance classroom practices, was created three years ago. It has been used as a model by the state Department of Elementary and Secondary Education to encourage other colleges and public schools to partner on addressing literacy needs in their region. The Early Literacy Consortium grant program was created to support funding initiatives such as the WMLC and other consortia across the state.

Elms College is the lead institution in the WMLC, which also includes American International College, Bay Path University, Springfield College, and Westfield State University. The school districts include Springfield Public Schools, East Longmeadow Public Schools, and the Springfield Empowerment Zone Partnership. Also included are early education sites Educare Springfield and Square One.

A key part of the collaborative is the Summer Learn & Earn Literacy Corps, which prepares college students studying to be future educators to teach culturally responsive and evidence-based literacy practices. The college students then work as summer school tutors teaching elementary and middle school students ways to improve their reading skills.

Last summer, the Learn & Earn Literacy Corps attracted 34 tutors to help nearly 200 elementary and secondary students identified as needing support with reading skills.

The funds from this grant will provide professional development on evidence-based literacy practices to higher education and school district professionals, and contract an evaluation specialist who will determine the effectiveness of the literacy interventions.

“The WMLC is grateful for all the support we have received. It has enabled us to create quality mentored work experiences for new and aspiring teachers,” said Laura Porter, WMLC director and an instructor in the Education Division at Elms College. “Overall, the public school students who received literacy interventions from our college tutors during summer sessions demonstrated substantial growth with their reading skills. This points to the effectiveness of the Summer Learn & Earn Literacy Corps in supporting new teachers and providing strong literacy outcomes for elementary and middle school youth in our region.”