bankESB Earns Recognition for Quality, Community Commitment

EASTHAMPTON — bankESB was recently honored for overall quality and commitment to the community.

The bank earned the number-one spot for Overall Quality in Western Mass. in the 2020 New England Banking Choice Awards. The awards are presented annually by American Business Media, publisher of Banking New England, and are based on the results of the Rivel Banking Benchmarks, the largest and most comprehensive measure of banking customer experience in the world. The 2020 results are based on more than 11,000 interviews and 300,000 reviews of nearly 300 Massachusetts institutions.

The bank also was named an honoree by the Boston Business Journal in its annual 2020 Corporate Citizenship Awards, a recognition of the region’s top corporate charitable contributors. The publication annually publishes this list to showcase companies that promote and prioritize giving back to their communities. Companies qualify for the distinction by reporting at least $100,000 in cash contributions to Massachusetts-based charities and social-service nonprofits last year.

“We’re honored and humbled to be named to the top spot for quality among banks in our area, and then to be recognized among the most benevolent companies in the state is just icing on the cake,” bankESB President and CEO Matthew Sosik said. “Being here for our customers and giving back to our communities is what we’re all about.”