Home Posts tagged Construction (Page 49)
Departments

The following building permits were issued during the month of March 2007.

Agawam

Charles Calabrese
322 Meadow St.
$600,000 — Construction of a new apartment building

Crestview Country Club
281 Shoemaker Lane
$16,000 — Installation of an awning to cover a patio

Genesis Health Care
61 Cooper St.
$45,000 — Renovation of kitchen, new ceiling, and repair damaged walls

Panda Express
1623 Main St.
$400,000 — Renovate existing building into new restaurant on Six Flags location

Six Flags New England
1623 Main St.
$50,000 — Frame building for Big Red Car Ride

Amherst

Candace Talley
649 East Pleasant St.
$10,000 — Remodeling of first and second floors for a bed and breakfast

Mary Broll
493 Montague Road
$24,000 — Install new storefront glass

South Congregational Church
1066 South East St.
$150,000 — Install new basement floor plus repair and paint roof and steeple

Chicopee

Griffith Road Limited Partnership LLC
300 Griffith Road
$1,232,000 — Fit-out within existing building

Microtek
36 Justing Drive
$100,000 — Two new office spaces and storage in existing building

Greenfield

William Yenner
92-94 Chapman St.
$15,000 — Convert basement space to office space with bathroom

Holyoke

Arrow Construction Company, Inc.
39 Holyoke St.
$121,000 — Remodel Bed, Bath, & Beyond store

The Log Cabin Banquet & Meeting House, Inc.
500 Easthampton Road
$26,000 — Placement of accessory structure to be used for sale of coffee

W.S. Kenney Company Inc.
400 Whitney Ave.
$405,000 — Make alterations

Northampton

Clarke School for the Deaf
84 Round Hill Road
$750,000 — Construct foundation

 

Chamisa Corporation
25 Main St.
$25,000 — Relocate partitions, update offices & waiting room

Eric Suher
84 Pleasant St.
$3,750 — Remodel bathroom

Moushabek Properties
22 Main St.
$19,500 — Renovate interior for bookstore and retail

Northeast Enterprises
19 Lyman Road
$12,500 — Finish third floor space, add bathroom and second floor cabinets

Patricia Butterfield
76 Pleasant St.
$103,000 — First floor interior renovation for skincare clinic

Smith College
126 West St.
$8,404,000 — Install gas turbine and other equipment in existing structure (Cogen)

Stephen Ferrarone
14 Strong Ave.
$2,200 — Repartition retail space

World War II Veterans Association
50 Conz St.
$67,000 — Add entrance to bar area and remodel bathrooms

Springfield

C & W Shopping Centers LLC
1951 Wilbraham Road
$50,000 — Exterior canopy alteration

John Margeson
299 Carew St.
$35,000 — Renovate existing office space

Peabody Properties
101 Lowell St.
$4,000 — Convert existing storage into office

Westfield

Jordan Phillips
485 E. Main St.
$19,000 — Renovation to retail store

Marika Theodorakis
121 North Elm St.
$36,000 — Interior renovation from laundromat to convenience store

West Springfield

1150 Union St. Corporation
1150 Union St.
$60,000 – Renovate commercial space

Departments

The following business incorporations were recently recorded in Franklin, Hampden, and Hampshire counties and are the latest available. They are listed by community.

AGAWAM

JL Construction Corp., 18B Mansion Woods Dr., Agawam 01001. Jason J. Larochelle, same. To provide development, excavation, construction and road work services.

Marasi Transportation Corp., 11 Horsham St., Agawam 01030. Steven Marasi, same. Motor transportation of all commodities.

R & A Schoolcraft Inc., 79 Corey St., Agawam 01001. Richard A. Schoolcraft, same. To operate a convenience/package store.

AMHERST

Personalized Pharmaceutical Systems Inc., 356 Middle St., Amherst 01002. Todd A. Hoover, MD, 822 Montomery Ave., #306, Narbeth, PA 19072. Paul Herscu, 356 Middle St., Amherst 01002, treasurer. Consulting.

CHICOPEE

Design Professionals Inc., 554 Grattan St., Chicopee 01020. Peter R. Demallie, 425 Sullivan Ave., So. Windsor, CT 06074. Robert J. Lefebre, Esq., 554 Grattan Ave., Chicopee 01020, registered agent. Civil engineering, urban planning, surveying.

Waris Inc., 241 Chicopee St., Chicopee 01013. Mian Zahoor, same. Fast food.

EAST LONGMEADOW

M. Scott Investment Services Inc., 51 Prospect St., East Longmeadow 01028. Michael Scott Poggi, 112 Nottingham Dr., East Longmeadow 01028. Consulting.

FEEDING HILLS

FMLB Inc., 801 Springfield St., Feeding Hills 01030. Frank Bruno, Jr., 953 Westfield St., Feeding Hills 01030. Restaurant/bar.

FLORENCE

Content Here Inc., 17 Fairfield Ave., Florence 01062. Seth G. Gottlieb, same. Strategic technology consulting and advising.

GREENFIELD

Addam Inc., 409 Chapman St., Greenfield 01301. Maytte Dusseau, same. (Nonprofit) To serve as a network of admissions marketing and business development professionals in child and adolescent residential services, etc.

HADLEY

Lawn Jockey Inc., 49 River Dr., Hadley 01035. Tory J. Chlanda, same. Landscaping design, construction and maintenance.

HOLYOKE

372 Source of New York City Inc., 372 High St., Holyoke 01040. Hoi Soon Kim, same, president and registered agent. To operate a retail apparel and accessory company.

JKZ Inc., 409 Homestead Ave., Holyoke 01040. John D. Zantouliadis, same. Restaurant.

INDIAN ORCHARD

DeVallis Realty Trust Inc., 797 Berkshire Ave., Indian Orchard 01151. Ruth Rodrigues, same. To acquire, develop and deal in real property, etc.

 

LONGMEADOW

NRG Real Estate Services Inc., 13 Williams St., Suite 211, Longmeadow 01106. Nikita R. Gelfand, 50 Bellevue Ave., Longmeadow 01106. IT technical consulting.

LUDLOW

Ever After Inc., 541 Winsor St., Ludlow 01056. Angelina F. Fragoso, 101 Pine St., Belchertown 01007. Event planning, sale and rental of bridal attire, etc.

MONTGOMERY

Alex Electrical Inc., 115 Carrington Road, Montgomery 01050. Aleksandr I. Dudukal, same. General electrical service.

SOUTH HADLEY

Millenium Investments Inc., 29 Upper River Road, South Hadley 01075. Daniel Muldoon, same. Real estate investments.

VP-Line Inc., 4 Eagle Dr., South Hadley 01075. Vladislay Pehlka, same. Logistics.

SOUTHWICK

Chasamy Inc., 236 Vining Hill Road, Southwick 01077. Amy V. Sfakios, same. Restaurant business.

SPRINGFIELD

Joy of Our Bodies Spa Inc., 20 Arnold St., Springfield 01119. Joy Danita Allen, 63 Edgewood St., Springfield 01109. To provide hair, nail and spa services.

Logic Realty Group Inc., 111 Wollaston St., Springfield 01119. Wilfredo Lopez, Jr., same. Real estate ventures and investment.

TURNERS FALLS

New England Koi and Pond Supply Inc., 81 Oakman St., Turners Falls 01376. Richard L. Walsh, same. Sale of Koi and related products.

WEST SPRINGFIELD

Inter-Technologies Inc., 451 Dewey St., West Springfield 01089. Yury Pshenichnyy, same. Computer store, retail, printing service.

Michael J. Gousy, O.D. Inc., 7 Westfield St., West Springfield 01089. Dr. Michael J. Gousy, same. Optometry.

SSR Construction Inc., 84 Maple Terrace, West Springfield 01089. Peter Slivka, same. Construction and remodeling.

WESTFIELD

Geoffrion Inc., 380 Union St., Suite 312, Westfield 01085. Jeffrey P. Gavioli, 17 South Maple St., Westfield 01085. Disaster restoration and carpet cleaning.

WILBRAHAM

Sundance Leather International Inc., 10 Willoughby Lane, Wilbraham 01069. Patricia W. Degon, same. Manufacturing.

Sections Supplements
Convenient, Durable, and Secure, Mobile Technology is at Hand

Here’s a question:

How many text messages could just one wireless carrier – say, Verizon Wireless – record in a three-month period?

The answer: 17.7 billion.

That was how many fast-flying fingers sent or replied to a text-based message from their Verizon cell phones during the company’s fourth quarter last year, and it’s just one example of the preponderance of mobile access and connectivity that is becoming commonplace among cell phone and laptop users across the country.

And according to Mike Murphy, public relations manager for Verizon Wireless’ New England region, that’s nearly everyone.

“Certainly, one trend that we are seeing is the rise in data usage of our subscribers,” he said. “Up to half of our subscriber base uses data – about 35 million customers – and that proves phones are not for voice anymore.”

Murphy said Verizon, like all major cellular and wireless carriers, continues to roll out new products that can take advantage of improving connectivity and ease in data transfer, including nine PDAs and about six different wireless access cards that plug into a laptop.

“If you look at people’s ability to move files around, it’s clear that the convenience and the efficiency are there,” said Murphy. “Now, upload speeds are anywhere from 600 to 1.4 kilobytes per second – that means a one MB picture, or a Powerpoint file, for instance, will download in about eight seconds and upload in 13. Speed relates to efficiency, and now more folks can take advantage of it.”

Murphy added that, from year to year, the growth is a result of continued expansion of broadband access and other connectivity options, such as EVDO – short for Evolution Data Only, or Evolution Data Optimized.

In short, EVDO provides fast wireless broadband Internet service directly to a laptop without the need for a ‘wireless hot spot,’ or permanent access within a home, business, or public venue.

“As we expand high-speed networks into more markets, we can offer more of these services … and it just keeps getting bigger and bigger,” he said.

It’s a world in which wireless connectivity affords the ability to access people, files, or information from virtually anywhere. What’s more, the processes are more convenient, the networks more secure, and the hardware more durable, in response to increasingly constant use.

From Cops to Coffee Shops

Jason Turcotte, owner and president of Turcotte Data and Design in Belchertown, specializes in network implementation, including on the mobile front.

Turcotte works extensively with the law enforcement community, and has an interesting perspective on the mobile technology boom. He’s actually been working with many of the popular applications for some time, and says that in some ways, police departments have been the pioneers with regard to several trends.

“They were the ones who started the whole trend of mobile laptops and wireless access,” he said, referencing the units present in most police cruisers. “They’ve been using that technology for years, and now it’s only getting more robust.”

Turcotte said many other businesses are beginning to see the benefits of such technology, once reserved for specific vocations. He said his own business is getting busier, and he’s adding a greater number of private clients each month.

“What I’m trying to get other businesses to understand is that they can have the same technology,” he said, noting that as the gap between computer and cellular technology narrows, having information at one’s fingertips anytime and anywhere is becoming less a luxury than it is a necessity.

“All major cellular carriers have wireless data cards available for laptops, and programs to access a computer file through a phone. As long as there is a cellular signal, we can be anywhere we need to be, with all the information we need.”

Turcotte went on to add that as technology improves, wireless access is becoming vital to businesses of all sizes, in order to keep pace with the competition.

“We’re hearing a lot about remote desktop capability and VPN (virtual private network) access to files on a company’s server,” he said. “It goes back to that same idea of being able to locate files from anywhere.

“There is an initial investment in hardware to take into account, but now more than ever that investment is going to save businesses, especially small businesses, money overall.”

Many companies have already acknowledged that reality, and have put new wireless and remote access systems into place as part of their own operations.
Steve Holt, director of sales and marketing at Uplinc in West Springfield, said wireless hot spots are popping up everywhere – once reserved for airports or hotels, now wireless users can network in other locales, such as doctor’s offices, and the service is being offered increasingly as an amenity in such places.

“Overall, there’s just a need for wireless connectivity developing,” he said. “The demand is hitting Western Mass. just like everywhere else, and as the need increases, we will probably see even more devices related to mobile computing.”

Holt said Uplinc techs are all traveling with wireless broadband cards now, to get access to information such as directions to their service calls, or even to submit time cards.

“It makes them more productive,” he said. “They’re out doing their jobs instead of checking back in the office each day to do so-called ‘busy work.’”

He added that tablets – small units with computer functions and connectivity options, as well as the added convenience of note-taking ability directly on the screen with a stylus – are also being used at Uplinc, and within many of the businesses the company serves.

“They’re already big in health care, but we’re seeing them elsewhere,” he said. “They fit in a coat pocket, and can eliminate the need for a larger computer or even a day planner. Everything happens in one spot.”

A Sense of Security

However, with new technology coming at businesses of all sizes fast and furious, security issues are moving to the forefront with equal speed, as owners and managers scramble to stay ahead of the learning curve.

Many tablets, for instance, now come equipped with thumbprint readers for added security. But in general terms, Holt said his company is seeing growing interest in mobile security devices and applications across the board.

“We have a product called the TZ190, made by SonicWall, a manufacturer that offers spam filter and firewall appliances,” he began, noting that Uplinc is a re-seller of the product. “It’s already being used by some Western Mass. businesses, and it’s a great fit for them because it offers a wireless connection as well as the added security.”

Holt explained that the TZ190, which retails for about $500, is the size of a paperback book and accommodates a wireless access card, normally plugged into a laptop for access to additional computers or the Internet.

In this case, the unit allows for a secure wireless environment across a larger area, such as at a construction site, or within a company’s branch office, if business class access is not already available.

“It sits on your desk, you plug a wireless card into it, and boom, you have wireless across a job site,” said Holt. “It offers broadband connectivity via a high-speed wireless network, such as Verizon, Cingular, or Sprint … and that opens up a world of opportunities.”

Rough and Tumble

The product is also an example of the increased number of offerings geared toward various businesses and lifestyles.

Murphy said that with convenience and security must also come added durability and ease of use, as wireless users are now taking their phones and laptops just about everywhere.

In March, for instance, he said a new line of handsets were introduced by Verizon, which included a number of changes and improvements to accommodate increased use.

“If you look at our product offerings five years ago, you’d be able to count about 12 handsets,” he said. “Now, we have 40 to 50 available at one time. Many have QWERTY keyboards, to make text messaging and E-mailing easier.”

Murphy said one new model in particular, the G’zOne, is getting a lot of attention from outdoor workers such as builders, as well as sports enthusiasts. It’s water, dust, shock, and wind resistant, with a full complement of wireless features.

“It can do anything and perform in tough conditions,” he said, “and it speaks to how many people are dependent on the data in, and accessible from, their handsets.

“Folks need to feel safe,” he concluded.

Indeed, with data – and billions of text messages – being exchanged and the number only growing, the question is not how will mobile technology become as widely used as the television or phone. Rather, the question is when – and the answer does not seem so far off.

Jaclyn Stevenson can be reached at[email protected]

Sections Supplements
Chapdelaine & Sons Continues to Build on Its Tradition
David and Roger Chapdelaine Jr.

David, left, and Roger Chapdelaine Jr. say diversity is one of the keys to the longevity of their third-generation family business.

The look pretty much said it all.

When asked for his take on the annual Western Mass. Home Show, which recently concluded its annual run at the Big E, Roger Chapdelaine Jr., or RJ, as he’s called by friends and colleagues, smiled, gazed skyward, and shook his head slightly. This was more than enough body language to convey, as he would say later, that the show is work, and lots of it.

“It’s a long show,” he said, emphasizing long, and referring to the four days on the exhibit room floor, the extensive booth-preparation work — including the dismantling and re-assembly of some displays within the company’s showroom — and other prep work required to generate real results. “It requires a lot of time and effort.”

But in the end, it’s well worth it, he said, noting that it gives his third-generation family business, Joseph Chapdelaine & Sons Inc., with a second division called Kitchens by Chapdelaine, some important exposure — and much more. The show provides opportunities for this firm, which specializes in both new home construction and additions, as well as kitchens and baths, to renew some old acquaintances, make some new ones, add a few jobs for later in the year, and get a general sense for what’s happening with the economy and the consumers watching it.

Indeed, while there are many ways to gauge where specific business markets are heading, from quarterly statistics to trends emerging through the nature and frequency of recent phone calls to the company, the home show has proven to be a fairly accurate barometer of what area residents are thinking — and planning.

“The show gives us a pretty good sense of what’s happening in the market,” said David Chapdelaine, Roger’s brother and co-principal of this East Longmeadow-based venture that recently celebrated its 80th year in business. “Some people will bring plans for a new home, others will be looking to remodel; there’s a pretty good mix, and how that mix is weighted is a pretty good indicator of what the year is going to bring.”

But such knowledge is just the first part of the business equation, he continued. Being positioned to provide what consumers want and need — be it new kitchen cabinets, a lot on which to build, or a custom-built dream house — is the second, far more important part.

Handling both aspects of the assignment has been what this company has done since it was created by the partners’ grandfather in 1925, and took the name Joseph Chapdelaine Builders.

The elder Chapdelaine left his native Canada for Western Mass. and embarked on a career as a carpenter and then a home-builder. He was followed in that work by four sons, Gerard, Roland, Roger Sr., and Robert, requiring a modest name change (the & Sons). Succeeding generations have continued the tradition and expanded upon it. Roger Sr. is still active today, said David, noting that, at 72, he’s “down” to 40 hours a week.

“He’s our best employee,” he continued, adding that since he and Roger bought the company from their father, the last surviving second-generation member, in 2001, they have been committed to developing new business opportunities while remaining loyal to their grandfather’s vision and service-oriented method of doing business. It is this model that separates the company from operations that amount to an individual with a pick-up truck and a cell phone.

“It sounds a little corny,” said RJ, “but it all boils down to taking care of people, and that’s what we’ve done through all those years.”

Cabinet Appointments

Roger Chapdelaine said the kitchen has always been the center of the house, a gathering place where food preparation represents only a small part of a big role.
But it’s only been fairly recently that homeowners have started to give the kitchen the attention and appointments worthy of such of such an important role — in essence, adding form to the function.

And that form is being expressed in new and different ways.

“The kitchen is the gathering place for the family; it’s the center of the home,” he explained. “Kitchens are larger and much more efficient than ever, and people are outfitting them with high-end appliances, butlers’ pantries, televisions, breakfast bars, you name it. In general, people are making the components of their kitchen look like real furniture.”

Meanwhile, countertop materials are changing, and homeowners have more choices than could have imagined decades ago. “Granite is still the hottest, along with limestone and marble, but there are a number of new quartz products that are becoming increasingly popular,” he said.

Helping homeowners embrace the emerging trends in kitchen designs and materials is just one of many factors that have contributed to the continued growth and longevity of the Chapdelaine company.

This is how it’s been since Joseph Chapdelaine built his first home on Wilbraham Road in Springfield at the height of the Roaring ’20s. The company’s patriarch focused on custom homes, mostly built on what are called “scattered lots,” before later branching into subdivisions, said David, adding that his grandfather worked in several communities, including Springfield, Longmeadow, East Long-meadow, West Springfield, and others.

While building these homes and subdivisions, said Roger, Joe Chapdelaine noticed that their eventual owners were purchasing boxed kitchen cabinets instead of building the cabinets in place. He saw an opportunity to add another dimension to his business and, in collaboration with son Robert, created the Kitchens by Chapdelaine component.

“It gave him the opportunity to control the types of kitchens that were going into his homes,” Roger explained. “That’s how the kitchen and remodeling business got its start, and done it has done very well ever since.”

That operation is a somewhat separate entity, David explained, adding that there are distinct staffs but one set of books. But there has always been a crossover effect, with the kitchens and baths, or individual components for each, becoming part of the mostly high-end homes that the Chapdelaine company has built on individual lots or subdivisions in communities across the Pioneer Valley.

The volume of business recorded by each division fluctuates with the economy, said Roger, noting, however, that the kitchen component remains fairly steady from year to year, with perceptible upticks when the real estate market is slow or slower — as it is now.

During such times, some homeowners make a conscious decision to invest in their current home rather than look toward their next home.

“Those are the times when people will look to redo their kitchen, redo their bath, add onto to their home, or put in a new family area, and that’s what we’re seeing now,” he said, before doing some quick calculating with his brother to estimate that roughly 60% of the company’s revenues are derived from new home construction and 40% from remodeling, while a few years ago, those numbers were more like 70-30, and a few decades ago, 80-20.

Range of Options

The brothers Chapdelaine have been watching the company adjust to economic cycles and gradually increase its remodeling component for more than 30 years, and they both have lasting memories of toiling for their grandfather, father, and uncles at early ages.

David recalls cleaning rooms and mowing lawns at some of the spec houses the company built in various communities, and working assorted jobs around the office. Later, he went on to work for more than a dozen years at the Taylor Rental store located next door to the showroom on Shaker Road that was owned by one of his uncles.

RJ remembers helping to frame houses with one of the company’s subcontractors starting when he was 12.

“I was making $2 an hour and getting paid under the table,” he recalled, adding that the $80 he took home made him comfortable for that age. “I was the richest kid in town,” he joked. “There are labor laws now and issues with cash, but back then, I didn’t think anything of it.”

Today, the two brothers split the duties that come with managing both divisions of the company. These range from taking shifts at the Home Show — they were scheduled in for duty at Booth 411 just as other employees were — to taking customers through each of the steps involved in creating a custom home, from finding a site to design to construction.

An engineer by trade, David computerized the company in the 1980s, and currently does most of the estimating work on projects. Roger, meanwhile, focuses on design of everything from new homes to additions to kitchen remodeling.

There is ample business across the board, said the two partners, noting that while home sales have indeed slowed somewhat across the region (although the market is still stronger than that in Eastern Mass.), there is always a market for new construction.

The home-building component takes many different forms, including individual lots and subdivisions, said David, adding that some clients have their own blueprints while others will hire the company to craft designs. Overall volume fluctuates, but the company generally builds between 10 to 15 homes a year in communities ranging from Longmeadow (there are still a few lots there) to Belchertown, which is becoming an attractive option for both Western Mass. natives and Boston-area residents looking to get more house for their dollar than they would in most communities east of Worcester.

Meanwhile, the kitchen and bath business has seen that predictable surge that accompanies slower times for the real estate market. But there are other factors contributing to its steady growth.

Part of it is the ongoing evolution of the kitchen, said Roger, noting that these rooms are now bigger and better-appointed than ever. Designers at the company use computers to help clients piece together their dream kitchen, from the material for the counter top, to increasingly elaborate islands that add a third dimension, to scrollwork on cabinets.

But the kitchen and bath component of the business has also been helped somewhat by the home improvement channels now flooding cable television. Such programming serves to fuel the imagination by showing people new trends and products, said Roger, and it creates a better-informed pool of customers — people who are more knowledgeable about their options.

And while these programs, coupled with commercials from Home Depot and other big-box home-improvement chains, have encouraged some to become do-it-yourselfers, the Chapdelaine brothers inject some words of caution for those with such ambitions.

“We have a saying around here — you do what you do best, whatever it may be, and pay us to do what we do best.”

A Hard Finish

In general, what this company does best is provide customer service — be it with an explanation of the newest granite countertops, or taking the home from blueprint to reality.

The Pioneer Valley landscape has changed considerably since Joseph Chapdelaine starting building houses in Springfield — and there are far fewer places left on which to construct homes — but the company he started really hasn’t.

Through three generations it is still primarily in the business of building relationships, not structures and cabinets, and providing everything and the kitchen sink.

George O’Brien can be reached at[email protected]

Sections Supplements
Attic Conversions Lead to New, Innovative Living Spaces
Cecil Jacobs

Cecil Jacobs stands in an attic now undergoing renovation.

Sarah Moore says it was quite a sight to see her mattress hoisted into her new master bedroom via a crane parked in her driveway.

But an even better sight was that of the bedroom itself, finished and decorated with her and her husband’s own furniture, and located where holiday decorations and old sporting goods once collected dust.

Moore’s new bedroom suite, complete with a full bathroom, is the product of an attic conversion, a popular and unique way to create new living space within a home by building up, not out.

The process is seen most often in older homes, like Moore’s in Northampton, and in locales where new building lots are scarce, like much of New England.
But beyond that, attic conversions are also a study in some of the most innovative building practices today, utilizing existing features within an attic to create a room unlike any others below it.

Moore refers to her own bedroom suite as a sanctuary. Created by the design, build, and remodeling firm Barron and Jacobs in Northampton, the room was specially planned to accommodate Moore’s bedroom set, which didn’t fit anywhere else in the house.

“It was a relatively painless process,” she said. “It’s a huge space, and we really love it.”

From Storage to Safe Haven

Moore said she was impressed by the many innovative ways Barron and Jacobs addressed the unique challenges of converting an attic into a master bedroom.

“They measured our furniture and designed the room to fit particular pieces,” she said. “Now the headboard of the bed and dresser, for example, fit like hand-in-glove.”

But there were other concerns besides space planning. Heating and plumbing pipes needed to be fed upstairs, and windows needed to be replaced to provide the proper insulation. But again, Moore said the room seemed to lend itself to new ideas.

“They used the existing chimney that was used to vent the furnace as a straight conduit for electricity and pipes,” she offered as an example, noting that the furnace was replaced and fitted with a side vent. “The original attic steps are steep and narrow, so they added a railing around them, and replaced two windows and a dormer with large windows — that’s where the mattress came in.”

Cecil Jacobs, president of Barron and Jacobs, said the project at Moore’s house was indicative of both the common challenges and benefits of creating new living space on a home’s top floor.

“If the attic space is adequate, it’s really an obvious choice,” he said.

Jacobs explained that attic conversions are usually performed in older homes that have a large amount of space on the top floor, but that space is often geometrically tricky, presenting an array of challenges.

As humidity rises, for instance, proper ventilation must be installed, as well as new insulation that necessitates expanding rafters and replacing windows.

“But the big payoff is the significant increase in a home’s usable space,” said Jacobs. “An attic conversion can easily increase a house’s square footage from 2,000 to 3,000 square feet, or from a three-bedroom home to a four-bedroom home. In New England, we simply don’t have the space to build out; the existing inventory of a house has much greater value today.”

Raise the Rafters

Mary Kraus, one of two principal architects with Kraus-Fitch Architects in Amherst, said her firm has also handled or consulted on attic conversion projects, and agreed that while the jobs have their share of hurdles to clear, the end result is often a well-designed, one-of-a-kind space that increases the overall value of a home, not to mention its comfort level for its owners.

“The main issue is headroom, or a lack of it,” she began. “Existing attics often have 2×8 rafters, and subsequently, it’s a challenge to get enough insulation in and keep enough headroom at the same time,” said Kraus. “Attics often have some very nice, cozy spaces within them, but with those interesting angles can come some structural issues.

“We need to take into account the stairs to the attic, if any, and whether they are legal for residential purposes,” she noted. “If there isn’t a staircase, the questions become, ‘how do we design one, and how will that affect the space below it?’”

Kraus said she typically asks a client what their main goals are for the space and what their budget might be, and from there, she can better judge if the plan is workable, and moreover how much construction might be necessary.

“We might need to put a full dormer in the suite upstairs, or we might need to raise the roof, or rebuild the entire structure,” she said. “It depends on the individual situation.”

In keeping with that individual approach, attic conversions are also an attractive renovation choice for many because of the unique design aspects, as well as the various uses to which the space can be suited.

Kraus explained that many houses include dormers in their attics, often for aesthetic purposes on the exterior of a home, and they can be added if they don’t exist. In terms of an attic-conversion project, those dormers serve a new purpose — increasing the overall usable space and natural light in an attic and making the space ideal for both work and relaxation.

“Over the years, a number of people have approached me with ideas for attic renovations,” said Kraus. “Some are looking to create loft-type spaces, meditation rooms, exercise rooms, or writing studios.”

Upstairs, Downstairs

Attics also often have well-preserved hardwood floors and trim that sometimes differ from the wood in the rest of the home; Jacobs explained that in New England’s earlier years, attics sometimes served as living quarters for staff, and subsequently, less expensive wood like fir was sometimes used. Such natural wood is now in greater demand and harder to find at an excellent quality.

“The wood structure of an attic is quite magnificent to look at,” Jacobs said. “We try to leave some of the natural wood exposed, because it defines the lines of the room.”

In the Moore bedroom, for instance, a simple wire brush was used to clean the original wood, but little else was changed.

It’s those defined lines and versatile materials that also set attic renovations apart from other expansion projects within a home, Jacobs said, explaining that when it comes to reusing space within a home, many owners opt to renovate or finish basement space. But Jacobs said he wouldn’t compare basement renovations to attic conversions in a home, calling them two very different projects that often have a different end use.

“What generally drives people down to the basement is economics,” he said. “A basement can become an area for the kids to use, and a finished basement does increase the value of a home.

“What drives people up is often space. Attics are more appealing because they’re not below ground, there are often existing stairs to the space, and, in most cases, the space is being turned into a new bedroom or master suite.”

In Their Corner of the World

  Such was the case in Moore’s home, which is now used an example of attic conversion on the Barron and Jacobs Web site. Architectural and construction concerns aside, however, Moore said the finished product is proof enough that her renovation choice was a good one.

“The room is closed off from the rest of the house, so it’s really quiet and peaceful,” she said. “It’s as though instead of closing the door to the rest of the house, we’re able to close off the rest of the world.”

Jaclyn Stevenson can be reached at[email protected]

Sections Supplements
Chris Willenborg

Chris Willenborg, administrator for Barnes Municipal Airport, said all of the developments at the airfield are aimed at long-term growth.

Barnes Municipal Airport Sees Blue Skies Ahead

There are a number of improvement projects on deck at Barnes Municipal Airport, ranging from building renovations and replacements to ongoing plans for increased traffic. The goal is to create a bustling aviation and business center in Westfield, and, as the airport’s administrator points out, activity is already more brisk than many people realize.

Chris Willenborg has to remember a lot of names and numbers as part of his job as airport administrator at Barnes Municipal Airport in Westfield.
There are aircraft models to memorize and wind gusts to track, dollar figures to record as part of ongoing capital improvement campaigns, and runway lengths and taxiway widths to remember when planning renovations.

Willenborg also has to recall, in the middle of budget planning, marketing initiatives, and infrastructure development, that there are two endangered species populating the airport — the vesper sparrow and the upland sandpiper.

“They like the sandy terrain that surrounds us,” he said, as two of the Air National Guard’s A-10 Thunderbolts prepared for landing on Runway 15-33, the shorter of the airport’s two at 5,000 feet.

While the vesper sparrow and the upland sandpiper are two lesser-known inhabitants of Barnes, the A-10 Warthogs are certainly recognizable in Westfield’s skies — they’ve been part of the landscape at the airport for nearly 30 years. However, Willenborg said that between wildlife and military jets lies a much bigger pocket of activity than most realize, and it’s in this area that he hopes to see the greatest improvement in both services and perception in the coming years.

“People often associate the airport with its military presence, but in actuality Barnes is home to about 700 employees,” he said, adding that the airport is a center for economic development in the purest sense of the word.

Air Apparent

Those employees work within a number of privately-owned businesses, both aviation-related and otherwise.

Four aircraft maintenance companies do business at Barnes: AirFlyte, General Dynamics Aviation Services, Aero Design, and Five Star Jet Center, which also offers charter flights, as do Air Fleet Management, the Aviation Management Group, and Charis Air.

Charis and the Five Star Flight Academy offer both flight instruction and programs directed by Holyoke Community College, Westfield State College, and J.P. Adams, a private firm that also provides aerial photography. In addition, the two tenants, along with ADUP, also offer aircraft for rent. Meanwhile, aerial advertising (banners) is offered by ADUP and Airborne Ads, Midwest ATC provides air traffic control services, and various hangar operators provide aircraft storage.

In terms of non-aviation businesses, limousine and taxi services are based on the Barnes property, and the Whip City Race Track is located on its grounds, as is the Pioneer Valley Military and Transportation Museum.

Barnes Airport itself employs eight people, six of whom are full time. It’s a lean operation, said Willenborg, especially in a workplace that encompasses 1,200 acres of land and can accommodate planes as large as a C-5 military craft or a commercial Boeing 47.

But the airport is currently seeing some activity aimed at growth, Willenborg explained, which is breathing new life into its facilities.

A new administration building is being constructed to replace an outdated facility, built in 1939. Willenborg said talk of replacing the building began more than 30 years ago, but when the project finally began to take shape in 2002, the process was kicked into high gear.

“We’re looking forward to being in the new building by May 1,” he said, noting that the $6.3 million project was financed largely by a state grant from the Mass. Aeronautics Commission, secured in 2005 with the help of state Sen. Michael Knapik.

Beyond replacing a building that has “outlived its useful life,” as Willenborg put it, the new administration building, along with other improvements, will help Barnes handle an increasing number of operations on the field — in layman’s terms, the number of takeoffs and landings at the airport.

“We see about 65,000 to 70,000 operations a year,” he said, “both military and civilian — but 86% are civilian. We had a 12% increase in traffic from 2005 to 2006, and we’re also seeing an increase in corporate traffic, which is industry-wide.”

However, when those planes land, Willenborg said their first view is currentlyof the old, worn-out administration building, which he feels affects overall confidence in the airport.

“When a corporate plane lands and its management steps off, we don’t want the first thing they see to be this ugly little building,” he said.

But soon, the view will improve. The new administration building, nearing completion, features glass and brick architecture similar to many newer buildings in Westfield, and is also double the size of the former offices, at 17,000 square feet.

The building will house airport management and a number of private businesses that will lease space, as well as lounge space and new showers and locker rooms for pilots. A new restaurant, to be announced, will also be added to replace the existing Flight Deck, which will be closed by its owners.

Development is also taking place in other areas of the airport, including a 20,000-square-foot hangar expansion taken on by AirFlyte, along with the construction of a new fueling station.

And on the military side of things, the two units housed at Barnes — the Air Guard’s 104th Tactical Fighter Group, and the MA Army National Guard Aviation Support Facility #2, a fleet of helicopters – will be undergoing some changes as part of the recent base realignment and closure initiative spearheaded by the U.S. government.

“There’s an aircraft transition going on — the 104th’s A-10s will be replaced by F-15s, and their missions are changing,” said Willenborg.

On the Fly

Even with these expansions now underway, however, Willenborg added that there is plenty of room for continued growth at Barnes. There are several developable lots on its acreage, and the airport also has an extensive master plan in place, which is guiding it through a long series of improvements and additions.

“It’s a pretty aggressive capital improvement plan,” he said, noting that improvements are separated into three categories: short-term, mid-term, and long-term, and represent a 20-year bracket of time, from 2002, when improvements began, to 2022, when the last projects are slated for completion.

The estimated cost for all of the projects, which range from security and safety measures to new hangar construction, environmental safeguarding, and general maintenance, is about $59 million, with 90% of that figure is expected to be covered by federal assistance, and the remainder through state (about $10 million) and local funding (about $2 million).

“A big part of that will be runway construction,” said Willenborg.

According to the master plan’s list of capital improvements, the airport’s two runways — 15-33 and 2-20, 5,000 and 9,000 feet in length, respectively — will be rehabbed, including a $34,000 re-marking project to begin soon. New taxiways will be constructed to augment the current taxiways — which just underwent a $4 million renovation — and aprons reconstructed. Hazard beacons will be replaced, new T-hangars constructed (the most common type of storage space for aircraft with wingspan up to about 40 feet), and fuel storage expanded, among other projects.

All of the initiatives are geared toward one goal, said Willenborg: to make Barnes as self-sufficient as possible. Currently, the city of Westfield contributes between $60,000 and $70,000 a year to the airport’s operation, down from $120,000 when he took his post in 1999.

“We’re chipping away at it,” Willenborg said of the cost to the city, adding that through capital improvements, new development, and some existing initiatives in place to generate revenue, he hopes to whittle that number down to zero within the next three to five years.

Revenue-producing ventures already in place at Barnes include a stretch of self-storage units for rent on the property, and billboards that stand on the outskirts of the field. Those billboards are owned by Barnes Airport and leased regularly to the tune of about $32,000 a year.

Willenborg said that, in the coming years, he’d like to see a few specific types of businesses recruited to Barnes, such as a firm specializing in avionics (aviation electronics). He said he’d also like to see a greater number of corporate jets housed on-site; costs at Barnes are less than at similar airports in New York, New Jersey, or Connecticut, for example, but the distance to major destinations is still minimal.

Willenborg is also focusing attention on the tourism market, promoting the airport as a hub adjacent to a number of destinations, including the Berkshires, Northampton, and the Basketball Hall of Fame, and as a stopping-point on the way to other popular tourist spots, such as Cape Cod and the Islands.

“People don’t realize the level of air activity that exists,” said Willenborg. “There are a lot of people flying, for business, tourism, or recreation, and we want to show that this airport is an excellent stop for them, whether they’re visiting Western Mass. or passing through.”

Touching Down

But even with those matters weighing heavily on his mind, Willenborg said environmental issues are still a concern. About $900,000 is allotted for environmental filings and compliance processes in the Barnes master plan, which take into account the safety of the wetlands on which the airport sits.

The filings were also necessary due in part to some of the planned construction, such as a safety area around runway 15-33.

“We’re looking to grow revenue, but also to remain environmentally conscious,” he said. “We are located on top of the aquafer, and we have endangered species living here in addition to the wetlands.”

Indeed, the key to survival and success at the airport, he said, is keeping all of the birds in the air — large and small.

Jaclyn Stevenson can be reached at[email protected]

Sections Supplements
Habitat Post and Beam Offers Form and Function
Huckle, right, and Peter May

Huckle, right, and Peter May

Whether supplying the necessary materials for a home, a business, or an addition to either of the two, Habitat Post and Beam in South Deerfield has been adhering to strict standards for quality since 1972. Those standards have led to success in the niche post-and-beam market, culminating recently with a workload that is steady and growing.

On a two-lane roadway with industrial overtones, Mann Orchards wanted its new location in Methuen, Mass. to stand out from the rest of the big-box franchises and convenience stores. It did so by commissioning a massive post and beam facility from Habitat Post and Beam in South Deerfield, thus creating a warm, family feel in a sea of concrete.

And on Dog Island in Florida, the owners of a new, contemporary post-and-beam house watched safely from inside as their boathouse washed away in a hurricane; their home, thankfully, suffered little damage.

These are just two of the stories Huckle May, vice president of Habitat, likes to tell to illustrate the draw of post-and-beam homes (spaced columns and beams for structure), which Habitat has been pre-fabricating, designing, selling, and delivering to locales across the country since 1972.

“It’s a style of home that I think a lot of people like, but in the past, didn’t know a lot about,” said May. “But post-and-beam homes are only increasing in popularity, and I think the industry is going to keep expanding considerably.”

Habitat’s current book of business could be proof of that upswing in awareness of post-and-beam homes, additions, and commercial properties, all of which are part of the company’s suite of services. Over the past 10 years, Habitat has seen consistent growth, averaging about 10% over the previous year annually in revenue, and last year recording $5 million in sales.

“We are a manageable size and have a history of quality,” said May, noting that Habitat employs 15 people, five of whom work in the company’s shop manufacturing post-and-beam components, and the remainder in sales and administration, design, and engineering. “Some of our clients have been with us since the 1970s; it’s definitely a business that will last longer that the people now running it.

“But as things stand now, I think the best way to put it is we would welcome a steadying of business,” said May. “We’re a very streamlined operation, and very process-oriented. But we’re also constantly swamped, and that’s a unique challenge.”

The First Cut

Habitat was one of the early purveyors of so-called ‘kit homes’ — a term that sometimes carries a negative connotation, said May, but still best describes the types of pre-fabricated lumber and materials that create a Habitat Post and Beam structure.

May explained that his father, Peter, a former contractor, bought the business 15 years ago from Edgeco Inc., and remains its president today; five years after that, his son entered the business with the initial idea that it would be a temporary gig.

But with a decade under his belt, Huckle May said his job has since become permanent, and the brisk rate of business has also kept it interesting.

Habitat’s strong sales record, for instance, has necessitated an expansion to its Elm Street manufacturing facility, to be built on an adjacent piece of property.

“The expansion is extremely important, as it will allow us to improve quality and maintain a competitive advantage,” said May, who added that, while the post-and-beam industry is subject to the same economic cycles that affect other building sectors, Habitat has seen steady, constant improvement, and the reasons why are varied.

First, Habitat can design and provide materials for a myriad of projects, from various sizes of homes to additions to commercial and specialty projects, including the Yankee Candle flagship store’s main building in South Deerfield, Gledhill Nursery and Landscape Center in West Hartford, Conn., and the Church of the Messiah in Chester, N.J.

“It goes up and down,” said May. “We typically handle one major commercial project a year, and, depending on the market, homes and additions alternate in frequency. Currently, about a third of our jobs are additions; when the value of residential homes is stable, people tend to add on.”

Lean and Green

In more general terms, post-and-beam homes appeal to an environmentally conscious audience and fit well into the current trend toward ‘green building.’

“Post-and-beam homes are generally more green,” said May, adding that Habitat also procures its lumber from a family-managed forest in the Pacific Northwest, which provides Douglas fir through sustainable logging practices.

“They will last for generations, are very thermally efficient, and are built tighter — often better than conventional framing. Owners also tend to use less carpeting and wood finishes, to maintain that natural look.”

But beyond being environmentally sound, post-and-beam homes also satisfy a wide range of aesthetic tastes.

“Post-and-beam homes use space more efficiently, in general,” said May. “They have a good layout, usually with a common room with a high ceiling surrounded by cozy areas everywhere else. They lend themselves to one-level living.”

That’s a benefit that appeals to Baby Boomers, a group that is now leading the ‘aging in place’ home building and design phenomenon, and also younger homeowners, who may want to expand their property at a later date.

“It’s always cheaper to build up instead of out,” May said, “and building lots are increasingly scarce, especially in the Northeast.”

May noted that post-and-beam homes are actually a very small fraction of the entire construction market, similar to other niche offerings like log or timber-frame homes. But they are sturdy, quality structures that age well, and an increasingly savvy consumer base is turning its attention to them, in part with the help of the World Wide Web.

“Customers are more educated about their home-building options,” he said. “Once, we got 1,000 calls from people just looking for more information, before we were contacted by a real, potential client. But now, the Internet does a lot of that work for us, and people call us much more prepared.”

Still, May said the biggest draw of a post-and-beam home is one that has been a strength of the design since its early years as a building option — its characteristic cathedral ceilings and wide, open spaces carry a certain cache, and often translate into one’s dream home.

“We have a largely high-end clientele,” he said, “and we send most post-and-beam homes to areas that already have great views; places with lakes, rivers, and mountains. They fit very well into natural landscapes, but post-and-beam homes can also be designed to look very contemporary.”

Station Identification

To illustrate that point, Habitat added model rooms to its Elm Street location in spring 2004, constructing one that represents more traditional post-and-beam design, and another that is more modern, with soaring windows and curved track lighting.

Touring the space the company dubbed ‘Habitat Station,’ in part for the exterior’s resemblance to train platform, Peter May told BusinessWest that the rooms often help clients decide which design they prefer, or create a hybrid of the two.

“It’s funny; often, a husband and wife will come in, and one will go to one room and say, ‘this is exactly what I was thinking,’ while the other goes to the second room and says the same thing. They definitely help people visualize, but they also help people see where the compromises can be made.”

The showrooms also effectively translate the quality and versatility of post-and-beam homes, without overwhelming a client with the particulars of the design-and-build process, which is a detailed one.

“It has worked out really well for me because I love process and project design work,” said Huckle May, “ and I get to do a lot of that here. But it is a long, technologically-based process.”

Indeed, as a business that manufactures not one component of a building project, but rather the entire project itself, there are plenty of steps to be taken. May explained that a job usually begins with an initial idea or vision from a potential client, and continues to develop with the help of an independent architect or by matching needs, wants, and budget to one of Habitat’s in-house designs.

From there, three-dimensional drawings and floor plans are created by members of the Habitat design team, and a ‘virtual tour’ is created with the help of software programs. Once the engineering plans necessary to secure a building permit are completed, final plans and contracts are drafted.

Most components of a Habitat home are cut and prepared at the South Deerfield facility, including walls, floors, and roofs. Once a foundation is poured at the construction site, a delivery is made — everything from walls, roof, and floors to the necessary fasteners — via a tractor-trailer dispatched from Western Mass. to anywhere in the country.

The homeowner can then contract with a builder to complete the project, and can opt to work with some of the suppliers that partner with Habitat, such as Anderson windows, or to handle some or all of the details themselves.

May said that about 70% of Habitat’s clients hail from the Northeast, and the remainder are scattered across the country.

“The Berkshires are very strong, and we’re seeing more and more interest in the Pioneer Valley,” he said. “I think that’s because we can handle such a wide range of projects. People do all sorts of things; we’ve had people approach us to build an entire post-and-beam house and add it on to an existing house, or just for a 12 x 12 room.”

The Kit and Caboodle

Even as such a small part of the building sector, post-and-beam homes are beginning to make a name for themselves as a sought-after design scheme with limitless possibilities, said May, and that is creating a firm foundation for Habitat.

“Over the years, more people have realized that post-and-beam homes are one solution to designing a home that fits their various needs,” he said.

And whether that need is to stand out from the crowd or simply stand the test of time, somehow, the term ‘kit home’ seems to no longer apply.

Jaclyn Stevenson can be reached at[email protected]

Departments

The following business incorporations were recently recorded in Franklin, Hampden, and Hampshire counties and are the latest available. They are listed by community.

AGAWAM

Chase Enterprises Corp., 590 Meadow St., Agawam 01101. Donald R. Chase, 39 Timber Ridge, West Springfield 01089. Real estate holding.

Easterntronics Inc., 312 Springfield St., Agawam 01001. Dang Huynh, 166 Hancock St., Springfield 01009. Electronics repair and sales.

V&R Photography Designs Inc., 55 Rosie Lane, Agawam 01001. Vanessa Rossini, same. Wedding, special event, and portrait photography.

XLSpan Inc., 318 Leonard St., Agawam 01001. Benjamin N. Koenig, 32 West Main St., Westborough 01581. To offer telecommunications services to the commercial and residential markets.

CHICOPEE

BF Inc., 1271 Memorial Dr., Chicopee 01020. Frank Brooks, 282 Narragansett Blvd., Chicopee 01013. To sell a full line of shipping and packaging services.

Gary’s Auto Sales Inc., 125 Broadway, Chicopee 01020. Gary A. Lopuk, same. Purchase and sale of automobiles.

FLORENCE

O-Live Foundation Inc., 680 North Farms Road, Florence 01062. Steve Frank, same. (Nonprofit) To fund research leading to the prevention and cure of genetic cancers, etc.

GRANVILLE

Stopa Roofing Inc., 99 Reagan Road, Granville 01034. Travis Stopa, same. Roofing construction on homes.

GREENFIELD

Friends of the New England Peace Pagoda Inc., 98 Conway St., Suite 1, Greenfield 01301. Robert Lowry, 8 North Leverett Road, Leverett 01054. (Nonprofit) To help strengthen former community relationships and create new relationships toward building knowledge, understanding and support of Nipponzan Mychaji, Buddhist Religious Society-New England Sangha and the Peace Pagoda in Leverett, etc.

Tallk Inc., 23 Woodland Dr., P.O. Box 90, Greenfield 01302. Lisa M. Kovalski, same. To conduct a restaurant business.

HOLYOKE

JRE Masonry & Restoration Inc., 87 Pearl St., Holyoke 01040. Jerome Robert Ezold, same. Construction.

HAMPDEN

E-Scrap Removal and Recycling Inc., 42 North Monson Road, Hampden 01036. Chris Lomascolo, same. Recycling electric components.

HOLYOKE

Igl.Casa de Restauracion Levantando Al Caido (House of RestorationLifting TheFalling Inc. Luis A. Cortes, 70 David St., Holyoke 01040. (Nonprofit) To provide civic, social, and educational welfare for people in need of supportive services, etc.

HOLLAND

The Wicket Grounds Inc., 1043 Burt Hill Road, Holland 01034. Joseph Clark, III, same. To promote recreational and historical activities and property management, The Wicket Grounds Croquet Club and Rifle Range, airsoft military simulation games, and military reenactments.

HUNTINGTON

Word Alive Christian Fellowship Inc., 75 Worthington Road, Huntington 01050. Reverend Jeffrey Dean Adkins, same. (Nonprofit) To foster acts of charity, fellowship and other religious, educational, social and recreational activities as would enrich the lives of its members, etc.

 

LONGMEADOW

Character for Kids — Team Kids Inc., 96 Redfern Dr., Longmeadow 01106. Deborah S. Han, same. (Nonprofit) To promote, supervise the interest of the public in martial arts, etc.

LUDLOW

DeMone Electrical Inc., 39 Sawmill Road, Ludlow 01056. Gregory G. DeMone, same. To perform electrical installation, repairs services, etc.

MONTGOMERY

Sinigur Concrete Pumping Inc., 37 Main Road, Montgomery 01085. Victor Sinigur, same. To pump concrete.

MONSON

Viewsource Technogies Inc., 139 McBride Road, Monson 01057. Steven Curtis Howland, same. Internet services.

ORANGE

Athol-Orange Lodge #1837, Benevolent and Protective Order of Elks of the United States of America Inc., 92 New Athol Road, Orange 01364. Clyde Woodbury, 581 Barre Road, Templeton 01468. (Nonprofit) To inculcate the principles of Charity, Justice, Brotherly Love, and Fidelity, enhance the welfare of its members, etc.

SOUTH HADLEY

Legrandice Audio Inc., 8 Roundelay Road, South Hadley 01075. James Carl Legrand, same. On location/studio audio recording.

SOUTHWICK

Bill’T Well MFG Inc., 23 Hudson Dr., Southwick 01077. William H. Vredenburg, same. Machine shop.

Gogri Family Inc., 3 Robin Road, Southwick 01077. Hasmukh Gogri, same. To sell food and fuel at retail.

SPRINGFIELD

Charter Oak Insurance and Financial Services Co., 1500 Main St., Suite 1200, Springfield 01115. Peter S. Novak, 168 Colony Road, Longmeadow 01106. Insurance producer.

Everyday Electronics Inc., 75 Pilgrim Road, Springfield 01118. Kathryn Elizabeth Chianciola, same. Electronic sales.

Financial Answers Inc., 119 Maplewood Terrace, Springfield 01108. Charmaine White, same. Real estate investment, management and financial consulting.

Leahy & Brown Insurance & Realty Inc., 535 Allen St., Suite 1, Springfield 01118. Joseph P. Leahy, Jr., 83 Barrett St., Northampton 01060. Insurance agency and real estate broker.

New England Labsystems and Mobility Inc., 38 Van Buren Ave., Springfield 01104. Fritz Bosquet, same. Medical supplies and service.

SUNDERLAND

That’s My Carpenter Inc., 52 Kulessa Crossroad, Sunderland. Bruce Rondeau, same. Carpentry and construction.

WARE

Heat Pro Inc., 133 Greenwich Road, Ware 01082. Peter D. Harper, same. To provide heating and cooling services to the general public, etc.

WILBRAHAM

J & V Company Inc., 420 Monson Road, Wilbraham 01095. Metyu Chen, same. Restaurant and retailing business.

Sections Supplements

John Galiher was trying to do the math in his head.

The question was simple — ‘just how much ice cream can be stored in what is essentially an 8.2-million-cubic-foot freezer on Campinelli Drive in Westfield?’ — but the answer came in several ways, and as only Galiher, who started Preferred Freezer Services Inc. nearly 20 years ago, could do it.

“It’s about 40 million pounds,” he said, noting that weight is how this industry usually processes such information, “which corresponds to 1,000 tractor trailer loads, probably 3 million cases, or about 20 million half gallons — plus or minus a few.”

Those containers, shipped to every major supermarket chain in the country, bear some of the best-known names in the ice cream business, including Ben & Jerry’s, Breyers, Sealtest, Good Humor, and Klondike, said Galiher, adding that the cold storage industry is primarily about such large numbers. The two he is most preoccupied with are the company’s number of facilities — currently 18 — and total sales (roughly $130 million), which have been rising steadily since he started Preferred in 1989. And the upward trend will certainly continue in 2007, with several more plants, comprising more than 30 million cubic feet of freezer space, due to come online.

But this business is also about geography, said Galiher, which is what brought his company to Westfield. The city has direct access to the Mass. Turnpike and is close to I-91, he explained, and it has something most communities in the Northeast don’t — large tracts of permitted land, including one big enough for the company’s 150,000-square-foot freezer, which maximizes that footprint by climbing to 60 feet in height.

“So it’s really like a 300,000-square-foot building,” said Galiher, noting that there may soon be another facility built adjacent to it, as the company looks to take full advantage of the city’s location and infrastructure.

As it does so, it writes another chapter in the company’s history, and provides more evidence of a changing business landscape in Westfield. The former manufacturing center, once home to companies that made everything from buggy whips to paper to bicycles, is transforming itself into a distribution hub, with several giant warehouses or distribution centers (DCs) now doing business there.

CNS Wholesale Grocers has a giant, 15-million-cubic-foot freezer facility just a few hundred yards from Preferred’s plant, while plans are on the drawing board for a huge Target DC, also to be located on the city’s north side.

In this issue, BusinessWest looks at Preferred’s explosive growth, the reasons for it, and how the company is part of that changing scene in the Whip City.

Frozen Assets

There’s another number Galiher likes to toss around: –24, as in degrees Fahrenheit, the constant temperature kept within the Westfield facility.

That’s lower than most freezer warehouses, he said, conditions that are tough for employees (who are clothed to withstand that cold) but ideal for premium and super-premium ice cream, which have a higher fat content than regular offerings, and need it well below zero to preserve flavor and freshness. Minus 24 is actually colder than what’s required, Galiher explained, but trucks cannot maintain such low temperatures, so the added chill provides a needed head start for the products.

“If the product can start colder than it should be, it has a better chance of showing up at the distributor and the store with the quality and the hardness that the manufacturer wants to see,” he explained. “That’s the secret of that building — how consistently cold it runs.”

Such attention to customer needs has helped Preferred rise among the ranks of the nation’s, and world’s, largest public refrigerated warehouse companies, said Galiher, a former refrigeration engineer who, after working for one of the world’s largest industrial refrigeration companies, based in Malden, Mass., segued into the business of designing and building cold-storage warehouses.

He eventually started building them for himself.

Mixing his own capital with support from several silent partners, he formed Preferred Freezer Services. He started small — or at least with how small is defined in this business — with 23 employees, roughly $3.5 million in sales, and 1.3 million cubic feet of freezer space in a facility in Perth Amboy, N.J. The company now employs close to 1,000 people, has roughly 100 million cubic feet in its portfolio, and expects to more than double that number by the end of 2008.

As Galiher said, there are a lot of numbers in this business.

He started compiling them — as well as a track record for exceptional customer service — in the company’s first plant. That success formula led to continued growth and plants in several states, including New Jersey, California, Florida, Pennsylvania, and Illinois, as well as Massachusetts, which now hosts three facilities.

Many of the plants are in close proximity to major ports, including Boston, New York, Chicago, Miami, and Los Angeles, said Galiher, noting that these strategic locations allow easy access to major highways, and thus decrease transit time considerably.

How Westfield came onto the company’s radar screen is a mix of need and geography, he explained. In 2003, Preferred opened a 5.3-million-cubic-foot freezer warehouse in Raynam, Mass. that was utilized for frozen foods and other commodities, with another plant in nearby Sharon, opened years earlier, converted into an ice cream warehouse. As additional customers were added, that plant, with roughly 4 million cubic feet of space, was quickly outgrown.

After looking at several options, the company focused its attention on Westfield, which seemed to have the requisite ingredients in place — starting with location, available real estate (specifically a 35-acre parcel in the Campinelli Business Park), and a solid workforce from which to draw people for the challenging work in the plant.

The community is a little more than an hour west of several customers’ manufacturing facilities, including a Breyers-Sealtest plant in Natick, and maybe 90 minutes south of Ben & Jerry’s headquarters in St. Alban’s, Vt., Galiher explained. Those compass points, combined with available, permitted land, comparatively low energy costs — freezer warehouses consume huge amounts of electricity — via a municipal utility, easy access to major highways, and the existence of a major customer, CNS, right next door, made Westfield a logical choice.

High commercial tax rates, which exceeded those found even in California, were a drawback, he continued, but a tax incentive financing (TIF) plan made the deal doable.

The Westfield plant opened its doors in the fall of 2006, making it part of that ongoing expansion of the Preferred portfolio. The company has 18 plants operating, another seven under construction, and another nine in development, meaning the land has been purchased and plans for construction are proceeding.

Several plants are slated to open over the next few months, including ones in Philadelphia, with 7.5 million cubic feet; Atlanta, 6.6 million; Jacksonville, Fla., 7 million; Chesapeake, Va., 7 million; and Houston, 6.4 million.

Plans for a second plant in Westfield have not yet moved to the drawing board, but the question marking its construction is when, not if.

“We have some additional land there for such a purpose,” he said. “We prefer to build multiple independent facilities in a market, rather than simply adding on.”

By the end of 2008, the company should be able to move from its current fifth-place spot in terms of the largest refrigerated warehouse companies in the country up to second.

Degrees of Progress

That’s the number that Galiher seems least concerned about at this point.

Actually, he told BusinessWest that if the company remains focused on all those other numbers — as well as the all-important factor of customer service, and keeping those building temperatures lower than they have to be — then the national ranking should take care of itself.

And those are the cold, hard facts.

George O’Brien can be reached at[email protected]

Sections Supplements
Memorial Drive Remains Poised for New Development Opportunities
The Chicopee Marketplace

The Chicopee Marketplace, adjacent to a Wal-Mart that will soon be expanded, are two signs of new life on Memorial Drive.

Chicopee’s planners are learning some new verbiage as development continues on Memorial Drive, a.k.a Route 33, the city’s main retail corridor.

Terms like ‘linger zone,’ ‘redemising,’ and ‘alternative hospitality options’ are being tossed around more often as the thoroughfare evolves — proof of some new, innovative changes both in the works and on the horizon.

That said, change is not coming at an explosive pace along Memorial Drive: ‘gradual’ is a better description of the additions to its growing legion of businesses.

However, it’s an area that Mayor Mike Bissonnette said is currently garnering some real interest in Western Mass., and with that interest comes a new focus on further diversifying the roadway to include a greater mix of retail and restaurant establishments. The end goal, he said, is to make Memorial Drive a destination, and not a throughway.

“This is one of the hottest areas for commercial real estate in Western Mass. right now,” said Bissonette, who attributes that to a number of inherent traits that have existed in the area for some time, including the thousands of employees working out of Westover Air Reserve Base and the Chicopee Industrial Park, as well as Memorial Drive’s close proximity to the Mass Pike.

But there are new variables that are adding to the surge of activity on Route 33, including a $110 million construction project at Westover that will add new buildings and, subsequently, new jobs. The revival of some key parcels on Memorial Drive, such as the former Fairfield Mall site (now called Chicopee Marketplace) has also created new interest and confidence in the strip among developers.

“The Fairfield Mall project really seemed to spur what I call the second generation of Route 33,” said Bissonnette. “The first generation was the housing, commercial, and retail real estate boom we saw in the 1960s following the construction of Westover.

“I also think we have a quick permitting process,” he continued. “We can get things moving usually within two months, and overall, I think developers like working with us.”

Follow the Franchises

Today, the mix on Memorial Drive is primarily casual dining franchises like Applebee’s and the 99 Restaurant; fast-food chain locations such as Arby’s, Subway, Quiznos, KFC, and McDonald’s; discount retail stores including Marshall’s and Payless Shoes; a smattering of auto dealers and local businesses including the landmark Hu Ke Lau; and big boxes like Wal-Mart and Home Depot. Two hotels — a Days Inn and Hampton Inn — round out the mix.

Moving forward, Bissonnette said he’d like to see a greater mix of retail and restaurant choices, and a greater percentage of higher-end establishments, those he says carry “a little cache.”

Some success has already been observed in the higher-end stratum, including the addition of a Starbucks across from Chicopee Marketplace. In addition, the McDonald’s on the roadway was recently one of 30,000 franchises across the country to get a facelift and image redesign, now including wi-fi access, premium coffee, and that aforementioned ‘linger zone,’ complete with plasma televisions and sofas, designed to keep people in the restaurant longer.

Bissonnette said he’ll keep a close watch for any other opportunities to make Memorial Drive more diverse, especially within the retail and hospitality sectors. “We’re still getting a lot of inquiries from chains, which is fine, but there is a need, for instance, for an additional hotel,” he said.

Still, while new opportunities are being mulled constantly for Memorial Drive, Bissonnette said he doesn’t discount the importance current retailers, franchises, and other businesses have had on the street’s overall health.

“It’s important to point out the jobs these places create,” he said. “They aren’t the kinds of jobs that you can necessarily build a future on, but they fill a vacuum in this area’s economy, and also keep dollars in Chicopee.”

Bissonnette cited one example as proof of the need for such jobs in retail and the food and hospitality sectors. When one of Memorial Drive’s more popular spots, Applebee’s, opened in 2006, the mayor said 1,200 applications were received for employment.

“We tend to talk about ‘meds and eds’ a lot,” he added, “but 1,200 applications — 600 of them completed online — shows that people are looking for these jobs, and moreover that they’re very important.”

On the Drawing Board

Kate Brown, Chicopee’s city planner, agreed, noting that there is already some interest among developers that suggests a new hotel might not be far off for Route 33.

“There’s been some interest from various types of outfits,” she said. “We’re still in the early days of that, but I think people are recognizing that this is a great location for spill-over from the Springfield market, for Six Flags visitors, or for travelers going east or west to other destinations.”

Brown said that while she, too, worried at one time that Memorial Drive would become a sea of fast-food restaurants, bank branches, and discount retailers, that trend is slowly changing. Further, she said existing businesses on the roadway have created a base from which to grow that, before 1996, was non-existent.

“Today, it’s very competitive,” she said. “The boom started in 1996, with an auto parts store and a Taco Bell, and it mushroomed from there. For a while all I saw were auto parts stores and banks, and I started to bite my fingernails a little.

“We’d still like to be able to orchestrate things a little better,” she added, “but I’m seeing a move toward businesses that better fill the needs of the community.”
Brown also agreed that the redevelopment of the former Fairfield Mall parcel that created what is now the Chicopee Marketplace has been one of the driving forces for growth on Memorial Drive, and that trend continues.

“Wal-Mart will soon be expanding, and the Ocean State Job Lot property is redemising, which is a new word I’ve been introduced to of late.”

In short, this is a 50-cent term for restructuring; the site will soon be home to seven different stores of varying sizes, creating what Brown calls a ‘plaza environment’ with the possibility of outdoor dining space.

“Buildout of the Chicopee Marketplace has made other undeveloped properties along Route 33 more attractive,” said Brown, noting that in particular, activity directly surrounding the parcel, which is also near the on-ramp to the Mass Pike, has been brisk. “Everyone wants to be near the Pike, which actually creates an interesting problem — there’s limited land available in that particular area of Memorial Drive, and it will be interesting to see who wins that race.”

Adding to that area’s draw is a $750,000 renovation of the Days Inn at 450 Memorial Drive now underway, spearheaded by the property’s owner, Dinesh Patel, who also owns the Hampton Inn on the other side of the Turnpike off-ramp.

To capitalize further on those positive developments, Brown said she’d like to see the area augmented by stores that could elevate the city’s shifting retail identity.

“Chicopee has never really been on the front line in terms of retailer choice,” she said. “I think that has a lot to do with base income in the city, and I think that has shaped what Memorial Drive looks like.

“But with the existing mix of discounters on the drive, having upper-scale goods at lower prices would be a great addition; I also wouldn’t mind seeing a bookstore,” she said.

Outlet for Greatness?

Bissonnette offered another option for growth, proposing that the area could be suitable for outlet shopping.

The model has already seen success in Lee and in the eastern part of the state in Wrentham; however, Bissonnette concedes that making it work in Chicopee may be problematic. Most retailers require that their discounted stores be placed a certain geographical distance away from existing stores, and with the Holyoke and Eastfield malls bookending Chicopee, that’s a high hurdle to clear. But Bissonnette said with existing discount clothing stores such as Marshall’s, Fashion Bug, and Payless Shoes already in operation, as well as a strong mix of casual dining establishments, the infrastructure is there for further development of destination shopping, rather than the ‘passing-through’ variety that is now more common to Route 33.

And Brown said that, while large parcels of land are becoming more scarce on the strip, there are many smaller development opportunities remaining, as well as a few sites that city officials are keeping a close eye on.

One such parcel is about 60 acres owned by the Springfield Diocese, located across the street from the Arbors assisted living facility at 929 Memorial Drive. The plot of land has yet to go up for sale, but Brown said it’s being watched closely.

“That’s the last big piece of real estate left on Memorial Drive,” she said.

Whether it will be redemised for an alternative hospitality venue or a hip, new eatery outfitted with a linger zone remains to be seen. Those are, after all, just some of the trends on a street that is definitely in the fast lane of progress.

Jaclyn Stevenson can be reached at[email protected]

Departments

Friendly’s May Be Put Up for Sale

WILBRAHAM — Amid cries from some stockholders for a shakeup, executives with Friendly Ice Cream Corp. said recently that they are considering putting the company up for sale. Meanwhile, the company’s new chief executive, George Condos, formerly with Dunkin Donuts, also laid out plans to help revive the beleaguered brand, including possible changes to the menu to include more contemporary sandwiches, cold beverages, and healthy options. Plans may also include modernizing the restaurants and putting a premium on quick service. “We need to reposition and energize the brand,” said Condos. Friendly’s directors said in a statement that they have hired investment bank Goldman Sachs & Co., to assist the board in “exploring strategic alternatives to enhance shareholder value, including a possible sale.” The announcement brought an immediate 17% jump in the company’s stock price. The Friendly’s board has not set a timetable for when it intends to decide on the company’s future. Condos said he is focusing on turning around the brand.

Bullish Job Market Expected for Springfield

SPRINGFIELD — Springfield area employers expect to hire at a vigorous pace during the second quarter of 2007, according to the latest Manpower Employment Outlook Survey. From April to June, 45% of companies interviewed plan to hire more employees, while 3% expect to reduce their payrolls, according to Manpower spokesperson Kevin Paulson. Another 52% expect to maintain their current staff levels. “Springfield area employers expect significantly more favorable hiring conditions than in the first quarter, when 30% of the companies interviewed intended to add staff, and 15% planned to reduce headcount,” said Paulson. “By comparison, employer hiring intentions are also much more positive than they were a year ago, when 27% of companies surveyed thought job gains were likely, and 10% intended to cut back.” For the coming quarter, job prospects appear best in construction, durable and non-durable goods manufacturing, finance, insurance, real estate, education, services, and public administration. Hiring in transportation/public utilities is expected to remain unchanged, while employers in wholesale/retail trade voice mixed intentions. At the national level, U.S. employers anticipate that job prospects will ease slightly during the second quarter of 2007, according to the seasonally adjusted survey results. Looking back at the last four quarters of data, a clear softening trend emerges, indicating that employers are growing somewhat hesitant about adding staff. Of the 14,000 U.S. employers surveyed, 28% expect to increase payrolls during the second quarter of 2007, while 7% expect to trim staff levels. Nearly 60% expect no change in the hiring pace, and 6% are undecided about their hiring plans.

AIM’s Confidence Index Jumps

BOSTON — The Associated Industries of Mass. (AIM) reported that its statewide index of business confidence rose 2.6 points in February to 59.2. That number is also 1.7 points above where the index level stood in February of last year. The index is based on a survey of AIM member companies. Readings above 50 indicate optimism, while those below that number reflect a negative assessment of business conditions. The index has been fluctuating in recent months; in December, it was 59.2, while in January, it was 56.6. Its highest mark over the past 12 months was last October’s 59.9. The sub-index with the most significant gain was the Massachusetts index of business conditions, which rose 5.3 points to 56.5, which is its best reading since February 2005. “Massachusetts employers, especially manufacturers, were more positive about business conditions within the Commonwealth, including both future conditions and employment trends,” said Ratmond Torto, co-chairman of the association’s board of economic advisors and a principal with CBRE Torto Wheaton.

Ad Club’s first ADDY Awards Slated for March 29

The entries have been judged, and soon the Ad Club of Western Mass. will unveil the winners of the region’s first ADDY Awards Competition. Three judges, part of the network of the American Advertising Federation (AAF) that sponsors the ADDYs, judged the area’s entries earlier this month. Bob Clancy, Senior Creative Consultant and Copywriter for Brulant in Cleveland, Ohio, Woody Hinkle, Creative Director and Partner with Nasuti & Hinkle Creative Thinking in Silver Spring, Md., and Vincent Vernet, Associate Creative Director of Mullen Advertising in Pittsburgh, Pa., chose 49 winners from nearly 200 entries. The AAF is the country’s leading trade association for the advertising industry headquartered in Washington, D.C. The Ad Club joined late last year, and the ADDY Awards competition has replaced the Ad Club’s former annual competition, the Creative Merit Awards. Gary Czelusniak, a member of the Ad Club’s board of directors and director of Marketing and Business Development for the Insurance Center of New England, said a strong pool of entries were received from area companies and advertising firms, and were judged using a stringent process. “This year, 197 entries were judged in 76 categories, yielding 49 awards: 11 Gold, 20 Silver and 187 Bronze,” said Czelusniak, noting that the ADDY judges called the pool of entries “refreshing and strong work from very talented people.” ADDY Awards recognize creative excellence in advertising on a three-tier basis; the first competition is conducted at the local level, and at the second-tier winners of the local competition compete against other winners in one of 14 district competitions. District winners are then forwarded to the third tier, the national ADDY Awards competition, where they compete for gold and silver awards. The AAF, in cooperation with National Ad 2, also sponsors Student ADDY Awards, a three-tier competition that awards creative excellence by students. Awards will be presented during a ceremony and reception at CityStage in downtown Springfield on March 29. The national ADDYs will be awarded in June.

Area’s Jobless Rate Climbs to 6.7%

SPRINGFIELD — Unemployment in the Pioneer Valley climbed to 6.7% in January, an increase of nearly a percentage point over January 2006. The region’s jobless rate — up from 5.2% in December — was well above the state’s average of 6.0%, and considerably higher than the national average of 4.6%. However, the rising jobless rate is juxtaposed against figures from the state Division of Unemployment Assistance showing continued growth in jobs in Greater Springfield, with 3,800 more jobs in January (for a total of 294,300) than in the same month a year ago. Sectors adding jobs over the year ending in January included government, which grew by 1,100 jobs to 49,800; educational and health services, up 900 jobs to 54,300; and leisure and hospitality, up 800 jobs to 24,900. Sectors losing jobs were manufacturing, down 800 jobs to 34,400, and information services, including publishing, broadcasting, Internet service providers, and telecommunications, down 100 jobs to 4,400.

World Affairs Council Wins Award for Education

SPRINGFIELD — The World Affairs Council of Western Mass. was singled out out for an award recently at the national conference of the World Affairs Councils of America in Washington, D.C. Of 86 councils that make up the national coalition, the Western Mass. council was chosen to receive the 2006 Carol Marquis Award for School Excellence. The award was given for outstanding growth and development of the council’s education system over the past year. Board President Ken Furst and administrator Cynthia Melcher accepted the award on the council’s behalf. Established in 1926, the Western Mass. council offers two programs of note to students and educators. ‘Classroom Conversations’ provides students with speakers in school and at council events. More than 500 local students met with diplomats, military personnel, and academics over the past semester to discuss current affairs in Iran, Europe, Latin America, and other parts of the world. The council also hosts ‘Academic WorldQuest,’ an annual competitive quiz open to Springfield public high school students.

Departments

The following building permits were issued during the month of March 2007.

AGAWAM

Six Flags New England
1623 Main St.
$30,000 – Pour foundation for new Wiggles stage area

Six Flags New England
1623 Main St.
$40,000 – Pour foundation for new Wiggles gift shop

Six Flags New England
1623 Main St.
$10,000 – Pour foundation for the Rocking Tug ride

Six Flags New England
1623 Main St.
$65,000 – Pour foundation for new Big Plane ride

Six Flags New England
1623 Main St.
$28,000 – Pour foundation for new Wiggles Café

Town of Agawam
36 Main St.
$8,000 – Renovate old DPW office area

AMHERST

James Lumley
381 Main St.
$25,000 – Remodel existing space for art gallery/store

Everett Roberts
104 North Pleasant St.
$52,000 – Interior renovations to Souperbowl Restaurant

EAST LONGMEADOW

Omega Cleaners LLC
14 Harkness Ave.
$77,000 – Renovation

GREENFIELD

Greenfield Center School Inc.
71 Montague City Road
$10,000 – Re-roof east section of roof and install carrying beam

LUDLOW

SML Enterprise, LLC
15 Dana Way
$40,000 – Commercial alterations

NORTHAMPTON

Barry & Annette Goldberg
135 King St.
$41,000 – Construct partitions, new bathroom, and ceilings in retail area

 

Big Y Foods Inc.
136 North King St.
$5,256,000 – Construction of new Big Y Supermarket

Richard W. Fincke Trustee
63 Main St.
$19,000 – Construct interior walls for conference room

SPRINGFIELD

37 Wilkes St. Trust
809 Boston Road
$277,000 – Finish interior renovations to existing church

Arwen Realty LLP
906 Boston Road
$50,000 – Interior build-out for showroom

Beacon Sales Company
75 Caldwell St.
$277,000 – Install partitions for offices and labs

Berkshire Avenue LLC
694 Berkshire Avenue
$4,000 – Renovate existing office space

Bethesda Lutheran Church
455 Island Pond Road
$30,000 – Renovate classrooms, kitchens, & corridors

Eastfield Associates LLC
1655 Boston Road
$17,000 – Renovations for the Old Navy store

JPMT Realty LLC
555 State St.
$300,000 – Renovations for new tenant space

Related Springfield Associates
10 Chestnut St.
$170,000 – Vacant space to be renovated for use as training center and retail space

WEST SPRINGFIELD

80 Congress St. LLC
900 Memorial Ave.
$440,000 – Addition to existing office building

Kenan Turkmen
707 Main St.
$20,000 – Renovate pizza shop kitchen

Departments

WNEC Launches Institute for Media and Non-Profit Communication

SPRINGFIELD — Western New England College has unveiled a new initiative to assist local nonprofit agencies, the Institute for Media and Non-Profit Communication, which will be led by director Brenda Garton. The institute is an outgrowth of the work of the college’s Department of Communication. Since 2003, students have been producing promotional videos for nonprofit organizations through a specialized course. The initiative offers professional-quality video production to social service agencies at a minimal charge. While this service is critical for the agencies, the curriculum provides students with professional experience writing, producing, shooting, and editing a promotional video. The creation of the institute will allow WNEC to expand this service, assisting more nonprofits. To date, WNEC students have produced videos for 16 groups which have been used in presentations to members of the public, prospective donors and on various Web sites.

Paradise City Tops National Show Ranking

NORTHAMPTON — Paradise City Arts Festivals recently received recognition on both the national and regional fronts for its accomplishments. For the third year running, Paradise City has been voted among the top five art and craft fairs in America by the readers of AmericanStyle Magazine. For the second year in a row, Paradise City was ranked #2 nationwide. In other news, the Greater Springfield Convention and Visitors Bureau announced that Geoffrey and Linda Post, founding directors of Paradise City, are the recipients of its 2007 Spotlight Award. The award recognizes Paradise City’s significant impact on tourism and the economy, and the directors’ enormous promotional efforts over the past 13 years to draw visitors and bring recognition to the Pioneer Valley.

Big E Named ABA Top 100 Event

WEST SPRINGFIELD — The American Bus Association has once again recognized The Big E as one of its Top 100 Events for 2007. The selection committee, consisting of U.S. and Canadian travel professionals, evaluated hundreds of events and selected The Big E as one of the best events to experience via motorcoach this year. The Big E is featured with the other 99 events in the ABA’s annual publication as well as on its Web site, www.buses.org.

Bank Contributes $25,000 to Save Echodale Farm

EASTHAMPTON — Easthampton Savings Bank recently donated $25,000 to the Pascommuck Conservation Trust and The Trust For Public Land to save Echodale Farm. The 165-acre farm, located on Park Hill Road in Easthampton, is the largest working farm in the city. The Pascommuck Conservation Trust and The Trust For Public Land have been fundraising since last May to raise $300,000. Easthampton Savings Bank’s contribution at the leadership level is the largest community investment in Echodale Farm to date.

Spalding Introduces Electronic Sports Whistle

SPRINGFIELD — Spalding is now offering two electronic hand-operated sports whistles that feature a fast-action button to eliminate the need for human air and can be used in all climates and environments. Spalding is launching two variations, an orange whistle with a single tone and a grey whistle that offers three distinct tones to help players differentiate between coaches and/or officials during multi-field play. Wal-Mart and Academy will be the first retailers with the electronic whistles in distribution. Wal-Mart will carry both items in select stores, while Academy will carry the single tone.

YWCA, Springfield Day Nursery Open Joanna’s Room

SPRINGFIELD — The YWCA of Western Mass. recently opened the doors to Joanna’s Room, the area’s first on-site early education and care program inside a shelter for battered women and children. The YWCA worked in partnership with the Springfield Day Nursery, the Department of Early Education and Care, and the New England Farm Workers Council to bring the day care center to fruition. Joanna’s Room is named to honor the many efforts of her father, state Sen. Stephen Buoniconi, on behalf of the region’s children and families. Joanna is Buoniconi’s seven-year-old daughter. Through developmentally appropriate curriculum and lesson plans, Springfield Day Nursery’s program will work to counter the specific educational and emotional needs of 20 infants, toddlers, and preschoolers who have experienced or witnessed domestic violence. Additionally, Springfield Day Nursery will provide information, education and modeling of appropriate parenting skills, as well as the importance of oral hygiene and nutrition. Other mental health and medical services will be accessed through Springfield Day Nursery’s existing contracts and partnerships with community-based programs including the Behavioral Health Network and Baystate Health System. Joanna’s Room will operate from 8:30 a.m. to 3 p.m. on weekdays.

Restaurant Opens New Location After Fire

THREE RIVERS — Pinocchio’s Ristorante, formally La Cucina di Pinocchio’s in Amherst, recently opened at 2054 Bridge St. In July of 2005, a fire caused the closing of the original Pinocchio’s which forced the restaurant to close. With the owners of the former property unable to obtain the necessary permits to rebuild the site, the scouting for a new location began, according to owner Chris Brunelle. He said he chose the location in Three Rivers for its close proximity to Wilbraham, Ludlow, and Belchertown. Pinocchio’s specializes in fine Italian cuisine set in a warm Tuscan setting. The new location will also feature a Pinocchio’s on the Go which specializes in casual Italian fare for take out or delivery. Currently, there is a Pinocchio’s on the Go in Amherst and Ludlow.

MassMutual Makes Major Gift to WNEC

SPRINGFIELD — The MassMutual Financial Group has made a $300,000 gift to Western New England College Law and Business Center for Advancing Entrepreneurship, a gift that will have an impact on both the educational experience at the college and the local economy. A joint venture of the WNEC School of Law and School of Business, the center coordinates teams of faculty members, graduate students and undergraduates to provide legal and business expertise to as many as 30 budding entrepreneurs each year. The gift also furthers the goals of WNEC’s current $20 million comprehensive fundraising effort, “Transformations: The Campaign for Western New England College.”

NewAlliance Completes Westbank Acquisition

WEST SPRINGFIELD — NewAlliance Bancshares Inc. recently completed its acquisition of Westbank Corporation, providing its initial entry into Massachusetts. Shareholders of Westbank approved the acquisition and the banks received the required regulatory approvals in December. The cash-and-stock transaction was valued at approximately $116 million when announced. The acquisition supports NewAlliance’s growth strategy, providing it with additional assets of $827 million and deposits of $606 million as of Sept. 30, 2006. It also gives the bank a strong immediate presence in Western Massachusetts, mainly along the I-91 corridor, as well as in towns contiguous to NewAlliance branches in northeastern Connecticut. After the recent unveiling of the name on the old Westbank headquarters, the NewAlliance Foundation announced three grants of $5,000 each to HAP Inc., the Food Bank of Western Mass., and the Holyoke Health Center.

Construction Underway For Senior Living Community

LUDLOW — Ground was broken recently for Keystone Commons by Keystone Senior, LLC, a 90-unit, $15 million independent and assisted living community at 460 West St. The project will provide a needed full-service rental housing option for area seniors, help fuel the local economy, and bring permanent jobs to the area, according to Victor J. Field, partner in the Keystone Commons project. The state-of-the-art community, due for completion in early 2008, will include three distinctive neighborhoods: one for independent living residents, a second for assisted living residents, and a third for individuals who require memory care.

Bank Branch To Open in Wal-Mart

WARE — Country Bank for Savings is slated to open its second branch in Leicester in the coming weeks in a new Wal-Mart Supercenter. Country Bank will have four branches in Worcester County when the Supercenter branch opens on March 14, and 15 branches in total. The new 700-square-foot branch, at 1626 Main St., will be open seven days a week for the convenience of its customers. The new branch will feature four customer service representatives and a branch manager.

ITT Power Solutions Makes Donation

WEST SPRINGFIELD — ITT Power Solutions recently presented a check for $6,000 to the West Springfield High School Robotics Team. In making the check presentation, ITT Power Solutions President and General Manager James P. Faughnan noted that their business relies on local schools to develop students who are well-rounded, skilled in math and science, and who have had opportunities to compete and to lead. The company also offers an annual $500 engineering scholarship to promote engineering in the community.

Departments

The following business incorporations were recently recorded in Franklin, Hampden, Hampshire counties and are the latest available. They are listed by community.

AMHERST

Goodwin & Goodwin Inc., 460 West St., Suite A, Amherst 01002. Brien James Goodwin, 231 Elm St., Apt. 1R, Northampton 01060. Manufacturing, sales, and distribution of baked goods to retail and wholesale customers.

The Nyansa Project Ltd., 22 Emily Lane, Amherst 01002. Rev. Robert Andoh, Sekondi Assemblies of God Church, Takorandi, GHA. Dennis Hanno Dean, 22 Emily Lane, Amherst 01002, treasurer. (Nonprofit) To stimulate economic development in Ghana and surrounding nations, with a specific focus on the Takoranda and Sekondi metropolitcan area, etc.

BELCHERTOWN

Apremont Applications Inc., 515 Michael Sears Road, Belchertown 01007. Joyce Christine Poulin, same. Waterproofing, damp-proofing, building restoration.

EAST LONGMEADOW

Spagnuolo Subs Inc., 85 Holland Dr., East Longmeadow 01028. Judith A. Spagnuolo, same. Submarine sandwich shop.

HADLEY

Russell St Realty Corp., 8 River Dr., Hadley 01035. John P. Regish, 22 West St., Hadley 01035. Real estate development and leasing.

INDIAN ORCHARD

Paesano’s Pizzeria Inc., 306 Pasco Road, Indian Orchard 01151. Arduino Siniscalchi, 108 Sawmill Road, Springfield 01118. Pizza shop.

LONGMEADOW

Longmeadow Youth Basketball Association, Inc., 136 Grassy Gutter Road, Longmeadow 01106. Steven Dudeck, same. (Nonprofit) To provide an organized and structured basketball program that fosters the players’ appreciation for the game in a competitive team environment, etc.

New England Payroll Inc., 178 Nevins Ave., Longmeadow 01106. Scott Feinstein, same. Payroll processor.

LUDLOW

Parmar Brothers Inc., 321 Center St., Ludlow 01056. Sharpool S. Parmar, 239 Russell St., Hadley 01035. Hotel.

MILLERS FALLS

Rich Young Property Management Inc., 84 Federal St., Millers Falls 01349. Richard A. Young, same. Management of real property.

NORTHAMPTON

Hampshire Flooring & Tile Co. Inc., 141 Damon Road, Northampton 01060. John K. Asselin, 56 West Pelham Road, Shutesbury 01072. Retail flooring sales.

ORANGE

Sharon’s White Cloud Inc., 627 East River St., Orange 01364. Sharon L. Prue, same. To provide food and restaurant services, etc.

PALMER

GTB Cases Corp., 1240 Park St., P.O. Box 660, Palmer 01069. George T. Benoit, same. Sales and distribution of specialty cases.

RUSSELL

Utility Assistance Corp., 178 Dickinson Hill Road, Russell 01070. Frederick J. Wojick, Jr., same. Contracting services.

SHUTESBURY

iqSense Inc., 37 Carver Road, Shutesbury 01072. Thomas D. Williams, same. Professional consulting services related to electronics.

 

SOUTH HADLEY

Perry’s Prime Investments Inc., 39 Abbey St., South Hadley 01075. Michael Perry, same. (Foreign corp; NY) Promissory note investment.

South Hadley Community Tennis Association Inc., 93 Woodbridge St., South Hadley 01075. Ira Brezinsky, same. (Nonprofit) To establish and operate a Community Tennis Association, etc.

SOUTHAMPTON

Pignatare Construction Inc., 36 Montgomery Road, Southampton 01073. Marc C. Pignatare, same. Construction.

SOUTHWICK

Hampden West Holding Corp., 10 Coyote Glen, Southwick 01077. Edward J. Grimaldo, same. Purchase and lease of real estate.

Sportsmen’s National Land Trust-Massachusetts Chapter Inc., 239 Vining Hill Road, Southwick 01077. Ron Michonski, same. (Nonprofit) To acquire and manage open space and wildlife habitat areas, promote a conservation ethic, etc.

SPRINGFIELD

A-Z Credit Building Inc., 91 Mill Park, Suite 5, Springfield 01108. Hasapali Mohamed, same. Consumer credit building services.

JLC Services Inc., 196 Eddy St., Springfield 01105. Jeffrey L. Crapser, same. Cleaning business.

New Life Calvary Baptist Church, 981 Wilbraham Road, Springfield 01109. Rev. Jessee W. Williams, Sr., 84 Hazen Ave., Springfield 01109. (Nonprofit) To maintain public worship in accordance with the laws, traditions and customs of the New Life Calvary Baptist Church, etc.

New-Ct&Mass Construction Corp., 190 Commonwealth Ave., Springfield 01108. Guillermo R. Negron, same. General contractor, home improvement, painting, etc.

Peoples Group Company Inc., 57 Florence St., Springfield. Darnel Hunter, same. (Nonprofit) Entrepreneurial public awareness.

Slaughter Enterprises Inc., 31 Rutledge Ave., Springfield 01105. Dominique Eileen Slaughter, same. Customer services.

Xiuli Li Corp., 249 Belmont Ave., Springfield 01180. Xiuli Li, same. Personal service such as health bodyworks.

TURNERS FALLS

Alpha Stone Concrete Inc., 78 11th St., Turners Falls 01376. Daniel W. Gobillot, 19 Central St., Turners Falls 01376. Design and construction of concrete counter tops.

WESTFIELD

WFD Securities Inc., 141 Elm St., Westfield 01085. James C. Hagan, same. To deal in securities in its own behalf not as a broker but as a whole owned subsidiary of Westfield Financial, Inc.,

WILBRAHAM

Hurley’s Livery Inc., 37 High Pine Circle, Wilbraham 01095. Sheila M. Hurley, same. Transportation service.

Memorial School Parent Teacher Organization Inc., 310 Main St., Wilbraham 01095. Darlene Maconi, 16 Wagon Dr., Wilbraham 01095. (Nonprofit) To encourage cooperation among parents, school staff and community to enhance children’s education, etc.

Sections Supplements
Forward Thinking Defines Baystate’s $259 Million Expansion
Porter building

The Porter building at Baystate will be torn down to accommodate the new, 599,100-square-foot construction.The Porter building at Baystate will be torn down to accommodate the new, 599,100-square-foot construction.

A major construction project can take years between blueprint and ribbon-cutting, and that poses a problem in the fast-paced world of health care, where technology, patient needs, and treatment techniques can change dramatically in a short time period. That’s why the most crucial element of Baystate Medical Center’s new, $259 million expansion project may be accurately predicting the health care landscape in Western Mass. a decade or more down the road — and it’s also why Baystate has dubbed the project ‘the hospital of the future.’

There was a time in health care, says Mark Tolosky, when a person’s first major hospitalization was often the last. But those days are long gone.

“Today, our medical processes are better, and people are living rather active lives,” said Tolosky, president and CEO of Baystate Medical Center. “Because of that, people can expect to have multiple hospitalizations, not just one.”

With that in mind, and with an eye toward a population that’s aging faster than it’s growing, Baystate has announced its first major expansion since the 1980s, a 599,100-square-foot construction project it’s calling “the hospital of the future.”

The $259 million endeavor will replace some of the hospital’s older facilities with new, state-of-the-art patient-care areas that officials say will directly address the needs of an aging population.

“It’s primarily based on the need to replace our aging East Wing,” said Trish Hannon, the hospital’s COO. That wing is part of the Springfield building, the oldest on the Baystate campus, and no longer reflects the standard of care required by 21st-century health care facilities.

“The East Wing is completely outdated for today’s care — double rooms, small square footage,” Tolosky said. “Even our operating rooms, which were updated in 1986, were probably designed in the early 1980s, so they’re coming up on 25 or 30 years. They just can’t accommodate the staff, technology, and equipment for what we’re doing today.”

In this issue, BusinessWest examines how Baystate’s latest effort strives to meet those current needs — and future concerns as well.

Doing the Math

Considering how much hospital care has changed over the past two decades, projecting what the next 20 or 30 years will bring is a tricky business — but a necessary task nonetheless, Tolosky said.

“We’ve projected out the rate of utilization and the population numbers, and we’re able to foresee this many operative procedures, this many beds, this much imaging, this much cardiac interventional work,” he said. “The modeling is not an absolutely scientific process, but we have to do something.”

Based on those projections, Baystate is looking at a new, multi-story building connected to existing facilities on Springfield Street and Medical Center Drive — one that replaces and expands current medical/surgical, intensive care, and inpatient cardiovascular procedure areas, while relocating critical-care beds currently located in the outdated East Wing. That wing will be converted into administrative and non-clinical support services space.

Hannon said that, although the exact cost breakdown will be determined as part of an ongoing planning process, the health system will likely fund the $259 million project mainly with debt financing, as well as through equity and some fundraising activity. “We anticipate that we’ll finance approximately $180 million to $200 million in 2009 in order for construction to begin,” she said.

Although the numbers are large, Hannon noted that, once they’re adjusted for inflation, the Centennial building project in the 1980s was a comparable undertaking. And it’s noteworthy that Baystate is using the term “phase 1” when discussing the expansion, she said, because large regional hospitals constantly need to look to the future.

“Most institutions of our size have a master planning process that occurs every few years to be sure the facilities that support patient care are sufficient,” she said, noting that the current plan started to take shape in late 2005. “This is the result of our long-term master facilities plan.”

She said Baystate is “stretched to its limits” in its current environment, a situation that has manifested itself in a shortage of beds, an overcrowded Emergency Department, and a lack of procedure and recovery space — all of which create delays in patient care.

Not that Baystate is in uncharted waters. Hannon noted that Baystate’s plans mirror a nationwide need for hospitals to update their facilities, many of which were constructed or last upgraded in the 1950s. It’s a priority that has only been exacerbated by the aging-population trend.

Specifically, it has long been noted in health care that the graying of the Baby Boomers, the first of whom are now entering their 60s, will soon create a need for much more inpatient care, staffing, and technology than many hospitals have the capacity to deliver.

In many ways, analysts say, the medical industry has become a victim of its own success. Advances in medications and equipment have made it possible to live longer with chronic health conditions. Concurrently, with advanced age come increased incidences of cardiovascular disease, cancer, and neurological disease, continuing the cycle of need.

ICUs provide a good snapshot of that trend. Dr. Edward Seferian, a researcher for the Mayo Clinic, recently noted that intensive care can account for as much as 30% to 40% of a hospital’s costs. Of the 18 million ICU days Americans use every year, about half involve care for patients age 65 and older — a population expected to grow by about 50% by 2020 and double from its current number by 2030, drastically increasing the need for ICU care and straining available resources.

Treatment for today’s patients, Tolosky noted, requires new environments and technologies that cannot be properly accommodated in smaller, older procedure rooms — not to mention a nationwide trend to switch to private patient rooms to boost infection control and offer more space for medical equipment and family involvement.

“If you look at the demographics of the Pioneer Valley, you’ll see a stable population, but an aging population, and at the upper end, people are living longer, healthier, more robust lives,” Tolosky said. “But people are also living longer with chronic diseases that require more care.”

On top of that, he said, the middle tier of the population — those Baby Boomers entering retirement — are just beginning to experience serious, recurring medical conditions, even as they want to stay active. “So they require more medical interventions, and we’ve got the technologies to do it.”

Leaving Options Open

The question for many hospitals is where to put those patients, and how to equip outmoded rooms with that modern technology. Baystate’s expansion addresses both issues, but the total increase in licensed beds — from the current 653 to 775 — will not happen all at once when the new building opens in 2012.

“A good part of this is shell space. We can’t afford to do the whole buildout for day one,” said Tolosky, who noted that developing all the interior space would bring the project’s price tag to around $450 million.

“That troubled us initially,” he told BusinessWest, “but then we decided that gives us more flexibility, as each year goes by, to make determinations about what we need. For example, in 2015, do we build out more operating rooms, or another inpatient unit? We can make those decisions on a year-by-year basis. I think that’s great.”

Making any of those decisions — whether thinking in the short term or a decade down the road — means juggling priorities in areas ranging from patient care and the convenience of the location to financial viability and environmental impact, said Jane Albert, Baystate’s vice president of Public Affairs. It also requires the participation of dozens, even hundreds, of stakeholders, running the gamut from cardiovascular services and emergency surgery to inpatient nurses and the Baystate Children’s Hospital.

“Each of these groups came up with guiding principles for the strategic master plan,” said Albert — and the competing demands of each department can easily turn the master plan into something unwieldy if handled carelessly.

“Everything is driven by priorities; nothing is random here. This is how the whole process begins: people coming together and agreeing on the principles we’re going to follow to plan the hospital of the future.”

M. Dale Janes, who chairs Baystate’s Board of Trustees, said the board’s recent vote to endorse the filing of a Determination of Need with the Mass. Department of Public Health — a required step in any capital project — shows its support for the planning process as it has been laid out so far.

“We believe that Baystate’s leaders are continuing on the path of an exceptional journey that was started long ago in our community — dating back approximately 100 years ago when the first additions were made to the Springfield Hospital,” Janes said.

Baystate officials also tout the project’s economic impact on the city and region, noting that more than 200 construction jobs will be generated, while some 550 permanent clinical and physicians positions will be established at the hospital. But Hannon kept coming back to the impact on health care.

“We’re going to create enough capacity to be able to manage patient care demands with newer technologies and treatments,” she said. “As people live longer and need more health care interventions, we’ll be in a position to provide good support and the ability to care for them.”

In a field that moves as quickly as health care, that can be accomplished only by looking to the future — and Baystate is certainly doing that.

Joseph Bednar can be reached at[email protected]

Departments

The following building permits were issued during the month of February 2007.

AGAWAM

Agawam Auto Mall
825 Springfield St.
$30,000 – New siding and roof

Riverbend Medical Group LLC
230 Main St.
$46,000 – Renovations to existing pediatrics area

Six Flags New England
1623 Main St.
$30,000 – Pour footings and walls for Wave Swinger foundation

Six Flags New England
1623 Main St.
$50,000 – Pour foundation for bathroom in new employee entrance

Town of Agawam
65 Begley St.
$600,000 – Addition to Robinson School

Town of Agawam
689 Main St.
$600,000 – Addition to Benjamin Phelps School

AMHERST

Amherst College Trustees
Converse Hall
$268,000 – Convert from classrooms to financial aid offices

First Congregational Church
165 Main St.
$8,000 – Renovations to second floor bathroom
Todd Cellura
495 West St. 1A
$16,000 – Create new office suite

CHICOPEE

David Pulcinin
753 Memorial Dr.
$242,000 – Exterior and interior renovations to Popeye’s Chicken restaurant

GREENFIELD

Franklin County Community Development Corporation
324 Wells St.
$32,500 – Renovations at main office

Robar Inc.
225-245 Mohawk Trail
$275,000 – Interior tenant up-fit to include mechanical, electrical, and structural

HADLEY

Gulmohar Realty Corporation
237-239 Russell St.
$790,000 – New addition to the Quality Inn

 

LUDLOW

Big Y Trust/Extreme Fitness Center
433 Center St.
$31,000 – Commercial alterations

NORTHAMPTON

Cooley Dickenson Hospital
30 Locust St.
$55,000 – Renovate existing space for offices

Todd A. Marchefka
74 Bridge St.
$250,000 – Construction of new commercial building

SPRINGFIELD

Acme Metals & Recycling
64 Napier St.
$82,000 – Pre-engineered building placed on existing foundation

Bobby Cheng
901 Carew St.
$9,000 – Upgrade restroom & workstations for salon

Dask Partnership
90 Carando Drive
$85,000 – Renovations for Trane Air

John Lavoie
455 Breckwood Boulevard
$193,500 – Alter vacant store to restaurant

Kenneth Bernstein
4 Plumtree Road
$15,000 – Renovation to business and reception office

Picknelly Family LLC
1414 Main St.
$150,000 – Tenant fit-out of 3450 square feet

Smith and Wesson Inc.
2100 Roosevelt Avenue
$664,000 – Erect a long-gun firing range

Springfield Realty LLC
299 Carew St.
$255,000 – Renovate doctor’s office space

WEST SPRINGFIELD

Hebert J.P. & K.J. Trustees
333 Elm St.
$100,000 – Renovate first-floor existing office space

John C. Nekitodoulos
241 Bliss St.
$350,000 – Erect addition to existing commercial building

Departments

The following building permits were issued during the month of January 2007.

AGAWAM

Palatium Realty – Ralph DePalma
1182 Springfield St.
$250,000 – Construct commercial building for dental office

AMHERST

Amherst College Trustees
Wilson Admissions
$35,000 — Interior renovations to North Wing

Gorden Chen
319 Main St.
$14,000 — Convert existing space into grocery store

EASTHAMPTON

Riverside Industries
One Cottage St.
$27,325 — New roof

Robert Sparrow
One Industrial Park
$15,000 — New wall between office spaces

EAST LONGMEADOW

Roland Bretta
601-603 North Main St.
$200,000 — Construction of one-story office building

GREENFIELD

Christopher J. Ethier
76 Hope St.
$60,000 — Renovate space for use as a night club

HADLEY

Laxman Palmer
237-239 Russell St.
$5000 — Replace siding on motel

HOLYOKE

AR Green & Sons Inc.
200 South Water St.
$646,000 — Interior re-model and replace existing roof

Holyoke Mall Company Inc
50 Holyoke St.
$90,000 — Mezzanine infill and interior remodel

Holyoke Mall Company Inc.
50 Holyoke St.
$117,000 — Remodel of Starbucks Coffee

Mount Tom Mental Health Center
40 Bobala Road
$7,000 — Install three offices and a storage area

Sisters of Providence
Main St.
$6,500 — Install six-foot-high fence

LUDLOW

United Development Group, LLC
562 Holyoke St.
$976,000 — New construction of an equipment rental business

 

NORTHAMPTON

Emerald City Partners, LLC
17 New South Road
$8,900 — Replace hot water heater and kitchen floor and repair 6 windows

SOUTHWICK

Duncan Real Estate
392 College Highway
$4,000 — New roof

SPRINGFIELD

American International College
1000 State St.
$4,000 — Interior renovations to Courniotes Hall

Baystate Medical Center
259 Chestnut St. – Suite 202
$19,000 — Modify existing waiting room

Jeff Armitage
1060 Wilbraham Road
$22,000 — Install partitions for 15 tanning rooms

John Lavoie
455 Breckwood Boulevard
$193,000 — Convert empty store to restaurant

Kool Smiles Dental Clinic
1070 St. James Avenue
$810,000 — Renovate existing retail space to dental office

Lily Enterprise
622 Cottage St.
$412,000 — Construct new cab company

Mountain Development
1655 Boston Road
$12,000 — Interior renovations to create two office spaces

New North Citizens Council
2455 Main St.
$12,000 — Construction of walls and doors for new restroom facilities in daycare

Springfield Park Department
1187 Parker St.
$15,000 — Interior renovations

WESTFIELD

Colvest, Westfield LLC
31 Franklin St.
$400,000 — Renovate existing building to liquor store

Russell S. Fox
2 Russell Road
$5,000 — Renovation to commercial building

WEST SPRINGFIELD

Gandara Mental Health Center
147 Norman St.
$40,000 — Expand office space

Departments

Ware-Based Bank Changes Name and Builds New Branch

` WARE — Ware Co-operative Bank is changing its name to FamilyFirst Bank, in a move that the institution’s president believes is necessary to reflect a new focus and commitment. “We did not come to this decision lightly,” said Gail A. Piatek. “Although we think fondly of Ware Co-operative and all that it represents, we want to let the community know where our main interests are, and we think our name says it best.” Piatek said the bank researched a number of options and interviewed customers before making the change. “Then, we decided to bring to the forefront what has been most important to our customers for years, the way we respect and treat them like family. We also recognize that our customers’ families are the most important aspect of their lives, so the new name reflects that.” In addition to the name change, FamilyFirst is building a new full-service branch office in East Brookfield this year. This new branch will add a presence to a third county, as currently the Ware branch is in Hampshire, the Three Rivers branch is in Hampden, and now the East Brookfield branch will be in Worcester County. That was another reason for the bank’s name change; it wanted people in the Brookfields to relate to their new bank in a meaningful way.

MassMutual Donates 100 Computers to STCC

SPRINGFIELD — One hundred Springfield Technical Community College (STCC) students will be receiving free computers through a donation from MassMutual. The computers will be accepted by the STCC Foundation and then refurbished by STCC students to be given to other students. “MassMutual has long felt that the biggest impact we can have on the community is through education,” said Ron Copes, corporate vice president, Strategic Communications and Community Responsibility, MassMutual. “We are pleased to have the opportunity to donate these computers and hope they will come in useful for STCC students in their educational endeavors.” This pilot program at STCC will accept donated computers and load them with free open source software, a Linux-based system called Ubuntu. Four STCC computer students — Mark Musante of Palmer, Eric Reynolds of West Springfield, Lance Cargill of East Longmeadow, and Rhea Scruggs of Springfield — will load the new operating system and software under the supervision of Computer Information Technologies instructor Stanley Jamrog. The computers will be given to STCC students who would not be able to purchase one on their own. Through a campus-wide application process, which includes a brief essay, students will be able to apply for one of the free computers. The computers will be given out throughout the semester, as they are made ready.

Easthampton Savings Has Strong Fourth Quarter

EASTHAMPTON — Easthampton Savings Bank has reported “exceptional growth” in assets, deposits, loans and capital in the fourth quarter, according to William S. Hogan, Jr., President and CEO. The bank’s total assets have grown to $702 million, an increase of 5%. Hogan also noted that the bank’s total loans increased 6% to $28 million, with total loans now at more than $523 million. In addition, the bank’s deposit growth was up $20 million for the year — an increase of 4%. Total deposits now stand at more than $534 million.

Progressive Enters State Market

CHICOPEE — Progressive Insurance Company has formally entered the Massachusetts commercial automobile insurance market with 35 independent insurance agencies to serve as exclusive representatives for the company. In other states, Progressive also sells direct to business, but in Massachusetts has opted to operate entirely through a limited group of agents located in the state. First American Insurance Agency in Chicopee has confirmed it has been selected to represent Progressive. Corey Murphy, vice president, First American Insurance Agency, said the appointment of his agency was a result of an extended review process between the two organizations. He said he is confident that Progressive’s successful ‘Drive’ commercial auto insurance program will provide commercial vehicle owners with competitive choices. The ‘Drive’ program is noted for its low pricing and superior coverage options, according to Murphy. Murphy added that more than 500,000 commercial customers already are Progressive Drive customers, and he anticipates many state businesses owning commercial vehicles to be likely candidates for the new program.

Berkshire Bank Opens Branch in NY

PITTSFIELD — Berkshire Hills Bancorp Inc. recently opened its second full-service branch in Guilderland, N.Y. This is also the second branch opened in the Capital Region, with two more planned to open in Glenville and Colonie in the coming weeks. Berkshire Hills Bancorp is the holding company for Berkshire Bank. In other company news, Berkshire Hills Bancorp reported a 37% increase in net income to $11.3 million in 2006 from $8.2 million in 2005. Earnings growth included the benefit of organic growth and expansion, along with the acquisition of Woronoco Bancorp in June 2005. For the fourth quarter, the company reported 2006 core income of $4.2 million, compared to $4.6 million in 2005. This decrease was due to additional after-tax costs of the de novo branch program and seasonal losses on newly acquired insurance operations. The Board of Directors declared a quarterly cash dividend of $0.14 per share, payable on Feb. 22, 2007, to stockholders of record at the close of business on Feb. 8.

Spalding Produces Official ABA Basketball

SPRINGFIELD — The American Basketball Association Inc. (ABA) has selected Spalding to produce the famous red, white, and blue basketball used by the ABA in all official games. Joe Newman, ABA’s CEO, noted that the new Spalding ball was introduced at the recent ABA All-Star Game in Halifax, Nova Scotia. Newman added that the league intends to offer several variations of the ball — from the official ball, to replicas, to an outside rubber ball.

Hampden Bancorp Inc. Completes Stock Offering, Conversion

SPRINGFIELD — Hampden Bancorp Inc. recently completed the conversion of the holding company structure of Hampden Bank from mutual to stock form and the related stock offering at the maximum offering amount, as adjusted, according to Thomas R. Burton, President. In completing the conversion and stock offering, Hampden Bancorp Inc. sold 7,571,313 shares of common stock to eligible account holders of Hampden Bank and to the Hampden Bank Employee Stock Ownership Plan at a price of $10 per share. The offering was oversubscribed by Hampden Bank depositors as of April 30, 2005, the first priority category. As a result, 6,935,323 shares will be allocated to them based on their deposits as of April 30, 2005, and the Hampden Bank Employee Stock Ownership Plan will be allocated 635,990 shares as provided in the amended and restated plan of conversion. Additionally, as part of the conversion, Hampden Bancorp Inc. will contribute 378,566 shares ($3.8 million based on the $10 offering price) to establish the Hampden Bank Charitable Foundation, a new charitable foundation that will make grants in markets in which Hampden Bank has offices. After the conversion and offering, Hampden Bancorp will have 7,949,879 shares outstanding. Shares of Hampden Bancorp Inc.’s common stock are on the NASDAQ Global Market under the symbol “HBNK.”

Louis W. Doherty Scholarship Created

SPRINGFIELD — A scholarship in the name of the late Attorney Louis W. Doherty, one of the founders of Doherty, Wallace, Pillsbury & Murphy, P.C., has been established by his sons, James and Paul Doherty, at Mass. Continuing Legal Education (MCLE) in Boston. The scholarship will support the mission of MCLE to provide specialized professional training for attorneys providing services to low- and moderate-income clients. MCLE’s scholarship program, which the new Doherty Scholarship will benefit, helps make it possible for hundreds of the state’s vulnerable residents to receive the legal services they need. Doherty graduated from Harvard Law School in 1922, returning to Springfield to practice law. In 1967, he joined colleagues from Harvard to found the general practice, Doherty, Wallace, Pillsbury and Murphy. He served in World War I and was also chair of the World War II bond effort in Springfield. He also served on a variety of local organizations in his lifetime. Doherty’s granddaughter, Attorney Brenda S. Doherty, is a business and tax associate at the firm.

MassMutual Receives Humanitarian Award

SPRINGFIELD — The American Red Cross recently presented its Circle of Humanitarians Award to Stuart H. Reese, chairman, president and chief executive officer, of MassMutual. The award is presented to only the most philanthropic corporations to acknowledge their outstanding support of the American Red Cross, nationally, regionally, and locally. MassMutual was recognized for its leadership in supporting the Hurricane Katrina relief efforts, as well as support of the local Pioneer Valley chapter during the busy fire season. Specifically, MassMutual’s combined corporate, individual/employee, and employee matching funds efforts for Hurricane Katrina efforts totaled $800,000.

Tighe & Bond Announces New Scholarship

WESTFIELD — Tighe & Bond has announced the creation of the Philip W. Sheridan Scholarship in honor of the firm’s past president. The scholarship will provide financial assistance to a Hampden or Hampshire County high school graduate pursuing a career in civil engineering or a related field. Under Sheridan’s leadership, the firm grew from 10 employees in the 1960s to more than 130 in the ’90s. During his tenure, Sheridan planned, designed, and oversaw the construction of many Hampden and Hampshire County public water supply wells, reservoirs and storage tanks; water distribution systems; sewer systems and pump stations, and water and wastewater treatment plants. Retiring in 1995, Sheridan currently resides in Holyoke. For more information on the scholarship, visit www.tighebond.com.

Departments

The following business incorporations were recently recorded in Franklin, Hampden, Hampshire counties and are the latest available. They are listed by community.

CHICOPEE

The Friends of Elms College Inc., 291 Springfield St., Chicopee 01013. Bernadette Nowakowski, 38 Cedar Glenn, Belchertown 01007. (Nonprofit) To enhance the continuation of The College of Our Lady of the Elms by providing various giving opportunities, etc.

Sherrin Entertainment Inc., 240 Moore St., Chicopee 01013. Stephen Edward Sherrin, same. Production of entertainment media including films, TV, Web content, streaming media, etc.

CUMMINGTON

United States Collegiate Ski and Snowboard Association Inc., 320 Stage Road, Cummington 01026. Paul Wojick, 811 East 5th St., Northfield MN 55057. Laura Cecilia Sullivan, 320 Stage Road, Cummington 01026, secretary. (Nonprofit) To be the governing body for intercollegiate team racing competition in the discipline of alpine, cross-country and snowboard, etc.

GREENFIELD

Cold River Mining Inc., 246 Silver St., Greenfield 1301. Adam Marchacos, same. Wholesale sales.

HAYDENVILLE

Complex Systems Optimization Laboratory Inc., 20 High St., Haydenville 01039. Sclaudina Vargas, Ph.D., same. (Nonprofit) To develop a first class multidisciplinary research team willing to utilize their expertise to expand knowledge and advance the performance and quality of critical complex systems, etc.

HOLLAND

Cevans Inc., 31 Hisgen Road, Holland. Arthur D. Evans, Jr., same. Technical support of business computer systems.

HOLYOKE

J.D-Wal Inc., 615 Homestead Ave., Holyoke 01040. Gurninder Dhariwal, 20 Easthampton Road, Apt. #B4, Holyoke 01040. Family pizza restaurant and eatery.

LONGMEADOW

Park’s Repair World Inc., 51 Clairmont St., Longmeadow 01106. Woo Tae Park, 19 Winter Court, East Windsor, CT 06088. Amy Bricker, Esq., 51 Clairmont St., Longmeadow 01106. Shoe repair, key duplication, jewelry repair, and clothing alteration.

LUDLOW

Vallee Realty Inc., 199 Moody St., Ludlow 01056. David F. Vallee, 103 Carver St., Granby 01033. Real estate rental and management.

MONSON

HIAA Inc., 143 Butler Road, Monson 01057. Heather L. Emery, same. Order taking/reservations via internet.

MBNE Inc., 129 Fenton Road, Monson. Mona Labonte, same. Medical billing service.

NORTHAMPTON

Commonwealth Center for Change Inc., 12 Crafts Ave., #4, Northampton 01060. David Simpson, same. (Nonprofit) To build community and deepen the democracy skills of youths and adults.

 

Park-Well Inc., 518 Pleasant St., Unit #11, Northampton 01060. Richard T. Petricca, 73 Swamp Road, Richmond 01259. Concrete contracting services.

QOI Corp., 193 Prospect St., Northampton 01060. Matthew Ward Whitcomb, 1204 Roundhouse Lane, Alexandria, VA 22314.
Jeremy D. Whitcomb, 193 Prospect St., Northampton 01060, registered agent. Restaurant.

SHELBURNE

Judith Collins Inc., 139 Old Greenfield Road, Shelburne 01370. Judith Lynn Collins, same. Telemarketing.

SOUTHWICK

Green Passport Inc., 1 Partridge Lane, Southwick 01077. Crist Zantouliadis, same. Media management.

SPRINGFIELD

Law Offices of Bethzaida Sanabria-Vega, P.C., 1145 Main St., Ste. 403, Springfield 01103. Bethzaida Sanabria Vega, 340 Chapin Terrace, Springfield 01003. To provide legal services and advice.

Manna Chinese Restaurant Corp., 441 A Springfield St., Springfield 01107. Yun Xia Lin, same. Chinese restaurant.

MOR Services Inc., 293 Bridge St., Suite 307, Springfield. Henry Orszulak, 314 Circle Dr., West Springfield 01089. Commercial and residential construction, demolition and renovation, etc.

Sam’s Auto Center Inc., 153 Spear Road, Springfield 01119. Samuel J. Eady, same. Retail sales and service of motor vehicles.

Segundo Templo Pentecostal Mont Sinai, 278 Wilbraham Road, Springfield 01109. Nereida Garcia, same. (Nonprofit) To provide for the civic, social and educational welfare of people in need of supportive services, etc.

THREE RIVERS

Jeff Ferreira Construction Inc., 2 Norbell St., Three River 01080. Jeffrey D. Ferreira, same. Realty contracting, development, construction and management.

WESTFIELD

New England Poly-Recycling Inc., 825 North Road, Westfield 01085. Gary Cloutier, 28 Adams St., Chicopee 01022. To manage, reuse and recycle plastic waste disposal.

WILBRAHAM

Jake’s Drive-In Corp., 2535 Boston Road, Wilbraham 01095. Michael P. Erricolo, 119 Moore Ave., Warren 01083. Restaurant.

PhamLe Inc., 2036 Boston Road, Wilbraham 01095. Quan Pham, 13802 A Pacific Ave., Westminster CA 92683. Tracyna Le, 22 Camp St., Worcester 01603, secretary. To operate a restaurant.

Sections Supplements
An Amherst Institution Gets a Facelift as Judie’s Expands Its Walls and Menu
Judie Terapulsky

Judie Terapulsky, inside the restaurant the bears her name, stands in front of an original painting by Donna Estabrooks.

Judie Terapulsky still waits tables at the restaurant that bears her name. She also continues to tend bar and help in the kitchen, as well as conceive new, intriguing dishes regularly.

And she’s not above peppering the guests.

Indeed, a visit to Judie’s might result in a little dusting from the grinder, courtesy of the restaurant’s self-described live wire. If it doesn’t, some regulars leave somewhat disappointed.

It’s one part of “having fun at work,” she says, a large piece of the Judie’s culture created by its owners — Terapulsky, David Williams, and Katie Eagan — that has led to some impressive benchmarks of success, including a smattering of celebrity guests over the years and a dash of accolades — among them Terapulsky’s distinction as the Mass. Restaurant Assoc. ‘Restaurateur of the Year’ not long ago.

She and Williams spoke with BusinessWest about this unique eatery’s history, as well as its plans for the future.

Williams said the idea for Judie’s started to germinate in 1977, while dining at the Lord Jeffery Inn in Amherst, where his preferred server — and the establishment’s part-time baker — was Terapulsky, a Bronx native and transplant to the Pioneer Valley.

“She was a personality who gave spectacular service,” said Williams, “and a budding young chef.”

He later found that Terapulsky also possessed a bachelor’s degree in Home Economics from Indiana University, in addition to a desire to advance her culinary career.

Williams, an architect, had completed a number of retail-centered design projects by the mid-’70s, and saw an opportunity to take a slightly different tack and test the waters of the restaurant business. He and Terapulsky joined forces (Eagan was recruited as operating manager in 1981 and was made partner in 2002), and set out to find a suitable location in Amherst. They found one at 51 North Pleasant St., where Judie’s still operates today.

Two months after finding the spot, the property was purchased and renovations begun, with Williams blueprinting a design that would reflect the unique dining experience Terapulsky hoped to create.

“We had certain basic ideas,” he said, “but the key was authenticity, and maintaining a strong image that included Judie as the frontrunner.”

Meanwhile, Terapulsky began work on both the menu and ambiance of the restaurant that would bear her name. She was looking for something new and different, but also user-friendly — a menu that would cater to tourists as well as the area’s professional set.

“I came in with my own menu concept of ‘light eating,’” she said. “It was a lunch-for-dinner, dinner-for-lunch kind of idea.”

Shortly thereafter, a visit to Boston’s Faneuil Hall and one innovative eatery in particular — the Proud Popover, no longer in operation — gave Terapulsky the inspiration for her signature menu item: football-sized popovers that are part of nearly everything they do at Judie’s, from salads to desserts.

“I made them the centerpiece of the menu,” she said, “and we crank out a zillion popovers. But there are many other signature items here, too.”

Good Eats

Terapulsky says she can name about 12 such menu standouts, including ‘Soupers’ (a soup, salad, and popover combo), and white chocolate bread pudding, as well as poppyseed dressing and apple butter, both of which are packaged and sold at the restaurant and through its Web site.

Those signature dishes serve as anchors among Judie’s ever-changing menu, appeasing regulars while creating a buzz that attracts new diners.

“Part of the concept here is the invention of new food, so our menu simply isn’t big enough for us,” said Terapulsky, adding that unlike a more conventional list of specials, the one at Judie’s fills a page or more each day, and accounts for one-third of the restaurant’s total sales.

She attributes the popularity of that inventive approach to Amherst’s constant influx of new diners, as well as the town’s overall acceptance of innovative cuisine.

“Amherst is a hub of activity, and this market was ready for us,” she said. “We have people traveling here from all over the world to visit the colleges regularly, and travelers are often looking for a cosmopolitan dining experience that is unique and different.”

In addition to interesting food choices, offered in small sizes and larger portions and created by Judie’s chef Michael Babb, Judie’s has also maintained that ambience its owners first set out to create — in ways both small and large.

Rooms with a View

The greenhouse dining area, added in 1983, for example, was designed to sit high enough up from the street that diners don’t feel stared at as they eat. Meanwhile, wine is offered in single and double sizes, to comfortably appease those who might like half a glass, or conversely a second glass without the hassle of reordering.

The restaurant’s walls are decorated with the vibrant, mixed-media paintings of artist Donna Estabrooks, which are also for sale, and a closer look often reveals suspicious sprinkles of pepper on the bar, the tables, or the hostess stand; Terapulsky remains infamous for positioning the grinder over plates, pockets, and under the occasional ball cap.

But the most notable change in the works to further enhance the Judie’s experience is the expansion now underway, which will double the restaurant’s size to about 6,000 square feet.

The expansion, which will increase bar seating and open up new dining and event space, raising seating capacity from 93 to 170, is slated for completion in May. It’s taking up the area once occupied by Barselotti’s tavern, already owned by Williams, Eagan, and Terapulsky, who purchased that landmark in 1983 to create a buffer between Judie’s and other potential eating establishments.

The project is expected to cost about $750,000, and Williams has again stepped to the plate to lead the design of the expansion, construction of which is being handled by Integrity Development and Construction of Amherst.

Terapulsky said the new bar will be “outrageous,” including contemporary metals, skylights, oversized mirrors, and a few select double-wide bar seats for couples. The neon sign that was a big part of Barselotti’s will be added, as well as a few tweaks to the menu, to offer more diversity in meal sizes and offerings.

Williams said he expects the restaurant to remain open during normal hours throughout construction, save for perhaps a few days to erect its new, updated kitchen.

Seasoned Staff

As for the long view, Williams said Judie’s shows no signs of slowing down despite its long history in Amherst. In fact, it is moving into a higher gear.

“We’re in our 30th year, and not many restaurants can say that,” he said.

Nor can they boast an owner who maintains a steady schedule as waitperson or bartender, and avoids alienating her customers at all costs, even as she crushes fresh pepper into their shirt pockets.

“Expect the unexpected, that’s our motto,” she says, “and we really mean it.”

Jaclyn Stevenson can be reached at[email protected]

Sections Supplements
WNEC President Caprio Writes the Book on Strategic Planning
Dr. Anthony Caprio

Dr. Anthony Caprio said careful planning has long been part of the WNEC business model.

When Anthony Caprio took the reins at Western New England College, he found a school that some would say had peaked in terms of programs, facilities, and national reputation. But he thought otherwise. And through a series of strategic planning initiatives, he has helped take the school and its acronym to new heights in terms of recognition and respect.

Anthony Caprio, president of Springfield’s Western New England College, said he remembers many times when, in academic, professional, or even social circles, mention of the college he has now led for a decade was greeted with quizzical looks.

“At conferences or other events across the country, I’ve heard ‘WNEC’ with a question mark after it plenty of times,” he said of the school’s once-only locally known acronym. “But today there is much less confusion about us. I don’t hear the question mark as much; I hear, ‘oh, yes, WNEC.’ It’s very refreshing.”

This surge in recognition and respect isn’t a coincidence, he said. Rather, it’s one result of a series of strategic planning initiatives that has involved WNEC administrators, faculty members, students, and alumni. The work, which constitutes what amounts to two five-year plans, with a third due to start in 2008, has manifested itself in everything from new facilities and programs to a stronger focus on development.

It all started with a white paper Caprio drafted soon after arriving on the Wilbraham Road campus. It detailed his many positive first impressions of the school, but focused much more on where the school could go, than where it was or had been.

“I wanted to capture what I thought I saw those first few months,” he said, noting that he saw an enthusiastic staff, a solid physical campus, and a strong curriculum. “One had the impression that we’d reached our height. The college was financially stable; we had happy alums and a good reputation. It struck me that an institution with such a solid base had so much potential.”

To realize that potential, he convinced the WNEC community to embrace the concept of strategic planning, and, working with several constituencies, went about setting some ambitious goals involving everything from enrollment to the endowment — and crafting methodologies for meeting them.

The result has been a distinct cultural change at the 88-year-old school, one grounded in the notion of continuous improvement.

“We essentially redefined our mission,” said Caprio. “We focused on the unique things of the school, like the integration of professional and liberal arts learning.”

The college includes four schools, three of which offer undergraduate degrees in the areas of arts and sciences, engineering, and business. Graduate degrees in engineering and business administration are also offered, and WNEC’s law school offers a juris doctor as well as an LL.M program in estate planning and elder law.

In order to create a better overall college experience, Caprio said he and his team continue to create opportunities for students to cross over from the school of their major into other areas, through co-curricular programs and integrated education initiatives. In addition, WNEC’s strategic planning process also includes physical growth and change, as well as improvements to many of its outreach efforts, including development.

It’s all geared, says Caprio, toward educating “the total human being.”

School of Thought

As part of that first strategic planning initiative, for instance, Caprio focused on the college’s fundraising efforts. While WNEC was and remains financially stable, he said, years of fiscal prudence are more the reason than robust development. Its endowment, for example, is modest at about $43 million.

“We’ve always operated in a fiscally prudent way, with hard work and careful budgeting,” he said, “but we hadn’t cultivated that stability.”

To spur growth, an annual giving program was instituted, drawing on the strength of the college’s alumni base, which at the time numbered about 28,000. Today, that number is about 37,000.

And on campus, operations at many of the college’s buildings, such as the campus health and wellness center, were re-examined, so the student body at large could better utilize them. Caprio said a team of exercise and athletics professionals from across the country volunteered their time to consult on the wellness center improvement project, making recommendations to improve the facility’s accessibility and the college’s overall athletic presence.

Physically, many expansion projects began, including construction of a new welcome center new dormitories, the Golden Bear multi-use stadium, and other projects. The college also purchased 23 acres of land from the Springfield Diocese on Plumtree Road which has yet to be developed, but brought the campus’ physical presence up to 215 acres.

There are plans on the drawing board for continued expansion, said Caprio, including moving the Western New England College Law and Business Center for Advancing Entrepreneurship, now located in STCC’s Technology Park, on campus in conjunction with construction of an addition to the law school.

The entrepreneurship center, created in 2005, provides graduate business and law students with an opportunity to provide practical consultation to entrepreneurs starting new ventures or taking businesses to the next level, and is an example of how the college is using outreach to help the community (in this case, the business community) while creating real-life learning experiences for students.

“There are a lot of plans in development,” said Caprio, “which we’ll move forward with in the same way as we have in the past. We moved forward with a five-year plan, and gradually checked everything off the list.”

WNEC is now in the midst of a second round of strategic initiatives, launched in 2003 and slated for completion in 2008. One goal within that plan — increasing enrollment to 2,500 — already has been met.

“In turn, faculty continues to grow, and physical improvements will be made in keeping with the needs of the growing enrollment,” said Caprio. “We suspect that in the next year, we’ll bring that number up again, and focus on a new enrollment goal.”

To make that growth possible, a comprehensive capital campaign, dubbed ‘Transformations,’ was launched the same year the plan was unveiled. The campaign went public in 2006, and will conclude this year; its objective is to raise $20 million for a wide array of improvements, including:

  • a boost to the financial aid endowment (a $5 million goal);
  • academic quality initiatives, including an additions to the S. Prestley Blake Law Center and the D’Amour Library, and new classrooms facilities;
  • student enrichment, including renovations to the St. Germain Campus Center; and
  • the Fund for Western New England College ($2.5 million), a flexible account for improvements in such areas as educational technology, faculty enhancement, and community outreach.

Degrees of Change

Meanwhile, work continues on the overall strategic plan, including projects to further integrate liberal and professional learning, by putting into place, for instance, a ‘learning beyond the classroom’ general education requirement for all students, which includes internship programs.

“It’s a program that is meant to create reflective experiences and opportunities to apply theory,” said Caprio, “and an ongoing goal is to break down the silos between the college’s schools.

“We started to do that in areas like law and business,” he continued, “where courses were developed as well as the center for advancing entrepreneurship.”

Initiatives to further involve alumni, improve campus technology, and increase the college’s national presence are also ongoing.

“We really went full steam with technology innovations,” Caprio added, noting that it’s another area where existing strengths are being augmented. WNEC was the developing campus for the Manhattan online learning system, for instance, now in use on many college campuses and in high schools across the region and the country.

Caprio said that as the second five-year strategic plan winds down, there are still some questions as to specific objectives and game plans to be included in the third. But he said the college’s direction remains clearly defined, as well as the areas where continued improvement will be directed.

“We’ll start again by looking at existing challenges and implementing goals,” he said, “such as providing more international education opportunities for our students in this increasingly global climate.”

WNEC will also introduce its first doctoral program this year, a highly specific degree in applied behavioral analysis, often used in work with the autistic.

“It’s a natural expansion of our already strong psychology program, and it is a highly focused program, but we’ll be one of only five in the country.

“We are looking very seriously at other curricular developments like the applied behavioral analysis degree,” he added. “We’re always looking at ways to be more innovative, and we have some very interesting ideas, some of which I expect will come to fruition soon.”

Asked, and Answered

Caprio said development programs aimed at increasing enrollment and broadening and enhancing students’ overall learning experience will bring long-term benefits for the college. There will be a larger group of alumni, for example, and, therefore, more potential contributors to the college’s mission.

“Many of our graduates will move on to do great things, and as our school becomes more well-known because of that, in turn our graduates’ diplomas will be of more value,” he said, adding that a positive side effect of that will be fewer people raising their eyebrows when WNEC is mentioned.

“I think, more and more often, people know exactly what kind of school this is.”

Jaclyn Stevenson can be reached at[email protected]

Departments

The following building permits were issued during the month of January 2007.

AGAWAM

Jim Nilsson
830 Suffield St.
$1,200 – Replace entrance and exit door to grocery store

Victor Shibley
291 Springfield St.
$7,000 – General remodel of Subway including new floor and equipment

AMHERST

Amherst College Trustees
Converse Hall
$32,000 – Interior renovations to financial aid offices

Amherst Shopping Center Associates, LLC
165 University Drive – CVS
$15,000 – New roof

CHICOPEE

Boys & Girls Club of Chicopee
580 Meadow St.
$1,565,000 – Addition of gym, bathrooms, and lockers

EASTHAMPTON

Big E’s Supermarket
6 High St.
$3,000 – New roof

GREENFIELD

Franklin County Community Development Corp.
324 Wells St.
$40,000 – Foundation support for food cooler and new ramp access

HADLEY

FDF Realty LLP
229-301 Russell St.
$30,000 – Replace existing metal roof on Taylor Rental

HOLYOKE

Carl’s Pizza Inc.
548 South St.
$58,000 – Interior renovations

Creative Restorations
750 Main St.
$5,500 – Install two partition walls

Mark R. Larose
81 North Bridge St.
$3,700 – Addition of storage space

Peoples Savings Bank
596 South St.
$38,000 – New roof

US Tsubaki Inc.
821 Main St.
$17,500 – Construct exterior vestibule at entry door

Universal Plastics
75 Whiting Farms Road
$220,000 – New roof on front office

LUDLOW

Danny Serra
459 East St.
$130,000 – New construction of a bagel shop

 

NORTHAMPTON

David Ostrander
36 Service Center Road
$97,000 – Install non-bearing partitions, handicap bathroom, and new HVAC

PALMER

American Tower Corporation
10 President Way
$28,000 – Renovation and repair to cell tower

SOUTHWICK

SRZ, LLC
587 College Highway
$138,000 – Construction of 980-square-foot addition

SPRINGFIELD

Arwen Realty
906 Boston Road
$35,000 – Interior build-out of mercantile building

Big Y Trust
1070 St. James St.
$30,000 – Divide single tenant space into two spaces

Carpenters Union Local 108
29 Oakland St.
$27,000 – New roof

City of Springfield – Brookings Elementary School
233 Allen St.
$12,000 – Repair existing fire escapes

City of Springfield – Forest Park Middle School
233 Allen St.
$15,000 – Repair existing fire escapes

City of Springfield – Homer Street School
233 Allen St.
$8,000 – Repair existing fire escapes

City of Springfield – Mary Walsh School
233 Allen St.
$8,000 – Replace existing fire escapes

GELW Mass
1341 Main St.
$39,000 – New roof

Villa Nueva Vista Associates
3029 Main St.
$31,500 – New roof

WEST SPRINGFIELD

80 Congress St. LLC
900 Memorial Ave.
$440,000 – Addition to existing office building

Robert Kushner
203 Circuit Ave.
$8,000 – Covert industrial space into commercial storage

WESTFIELD

Airflyte Inc.
32 Airport Dr.
$1,250,000 – Construct aircraft hanger and maintenance facility

Departments

The following Business Certificates and Trade Names were issued or renewed during the month of January 2007.

AGAWAM

Agawam Pizza & More
421 Springfield St.
Zahra Mortazi

Bobbie J’z
1668 Main St.
Mary-Jane Jensen

Bobskill Paver Stone Co.
17 McKinley St.
William Bobskill

City Fashion
299 Springfield St.
Tommy Mgauyen

Extra Innings of Agawam
45 Tennis Road
Mark L. Tengren

AMHERST

A.D. Cleaning Service
147 Bay Road
Amaro Ferreira

Carrie at Salon Divine
15 Pray St.
Caryl Whiteman

Coinshow.Com
409 South Main St.
Jonathon C. Roche

CHICOPEE

Auto-Pro’s Vehicle Service
35 Gladd Avenue
Robert J. Brault

Chase Automotive Trim & Glass
1422 Granby Road
John H. Chase

Daigle’s Truck Master Inc.
57 Fuller Road
Jeffrey Charles Daigle

Happy Days Breeding and Training
30 Shea Dr.
Elizabeth Ann Leclerc

Intensity Motor Sports
970 Burnett Road
Joseph T. Goulet

Mario’s Auto Service
63 Center St.
Mario J. Domingos

Moran’s Garage USA Inc.
536 East St.
James M. Garvey

Rosy’s Nails
25 Burnett Road
Tina Nguyen

Timberline Properties
83 Thaddeus St.
Robert Kachinski

Vitaliy’s Autobody and Repair
108 Meadow St.
Dmitriy Salagornik

EASTHAMPTON

ABC Construction & Roofing Service
150 Pleasant St.
Bruce Bliven

Eliza Consulting
35 Fort Hill Road
Eliza Lake

Kaleidoscope Institute
116 Pleasant St.
Jennifer Winick

EAST LONGMEADOW

Caldwell Banker Residential Brokerage Real Estate School
55 North Main St.
NRT New England Inc.

Clark’s Landscaping
20 Alandale Dr.
Andrew Clark

Daniel P. Dirico Pro-Shop
176 Millbrook Dr.
Daniel P. Dirico

Family Bike & Sports
217 Shaker Road
Raymond D. Plouffe

NAPA Auto Parts
167 Shaker Road
Stephanie Nelson

GREENFIELD

Harmon Personnel Services
326 Deerfield St.
Community Action Enterprises Inc.

Sonam’s Stonewalls
310 Chapman St.
Sonam Lama

HADLEY

Culinary Partners
84 Russell St.
Valley Computer Works Inc.

HOLYOKE

Dairy Market
1552 Dwight St.
Irfan Kashif

Finding Time
583 Pleasant St.
Marie M. Sheedy

Green Room Salon
159 St. Jerome Ave.
Jennifer Sicotte

SoHo Holyoke
50 Holyoke St.
Hae Yeon Cho

Special Effects Entertainment
179 Pearl St.
Jose Lebron

LONGMEADOW

Alex’s Bagel Shop
786 Williams St.
Aleksandr Belyshev

Creative Edge Salon
7 Edgewood Ave.
Ingrid Margaret Kuselias

LUDLOW

Joseph Testori Electrical Contractor
21 New Crest St.
Joseph J. Testori

NORTHAMPTON

A2Z Pest Control and Problem Wildlife
296 Spring St.
Steven J. Rosetti

Cracked Film Productions
12B Randolph Place
Jared M. Sena

Gear Noho
9 Trumbull Road
Ann S.Colbourn

Hayfield’s Café
48 Main St.
The Certo Group, LLC

Mark Lantz Group
74 Lyman Road
Mark M. Lantz

Small Beer Press
176 Prospect Ave.
Gavin J. Grant

 

PALMER

Autumn Portraits
51 Vicardau Ave.
Autumn Delaney

Akcess Biometrics
21 Wilbraham St.
Katrina Champagne

Innovative Web Design
1528 North Main St.
Anthony L. Casperini

SOUTH HADLEY

Beautiful Beginnings Event
92 Riverboat Village Road
Christina Stevenson

Blackbird Design
80 Granby Road
Richard Watanabe

DMS Financial Services
50 Prospect St.
Scott M. Duguay

Dwight Prosthetics
128 North Main St.
Eugene J. Sigda

Ichaban
2090 Memorial Dr.
Huang Family Restaurants, LLC

SOUTHWICK

Colonial Windows and Siding
229 Hillside Road
Lisa & Ronald Vandervliet

SPRINGFIELD

Absolute Voice & Data
33 Dana St.
Darren Evangelista

Allied Waste Transfer of Springfield
44 Rose St.
F.P. McNamara Rubbish Removal

Anderson’s Cleaning Company
174 Spear Road
Theresa Anderson

Blueprint Investments
One Monarch Place
Blueprint LLC

B & A Home Improvements
23 Decker Place
Germain Almeida

Carolina’s Montehatillo Variety Gift Shop
2595 Main St.
Carmen V. Fernandez

Cottage St. Motors
807 Cottage St.
Vincenzo Botta

DC Gift & Variety Store
19 Dearborn St.
Diana C. Pusey

Deb’s Place
812 Cottage St.
Deborah Pafumi

DeMars
71 Pear St.
Kenneth DeMars

Dreams by Dana
17 Parkside St.
Dana Hines

Ebony Hill Web Design
111 Florida St.
Derrick & Lillian Hill

Eva’s Beauty Salon
9 Dorset St.
Eva Polanco

Fantastico Wraps & Salads
1500 Main St.
Nazario & Maria Settembre

1st Call Real Estate
770 Plumtree Road
Kenny Nguyen

First Fruits Children’s Center for Learning & Development
54 Marlbough St.
Tiffany McCarr

Fortuna Auto Sales
1650 Bay St.
Jose Taveras

Global Link Translations & Interpreting Service
One Federal Building
Glolin, LLC

The Good Shepard
10 Merrick Ave.
Francis Addai

WESTFIELD

A.J. Stables
1040 East Mountain Road
Tammy Zabik

All Pro Lawn Care
28 Woodbridge Lane
Michael Goodreau

Extreme Consulting
9 Colony Crest
Paul P. Tobias

Reflections Hair & Nail
2 Russell Road
Gloria P. Dandeneau

Serene Photography
51 Court St.
Joan Karanas

T & N Tree Service
77 Mill St.
Anthony Fastiggi

WEST SPRINGFIELD

A Chipaway Windshield Repair
480 Bear Hole Road
William L. Matte

Antonio’s Ringside Incorporated
125 Capital Drive
Gregory A. Vatrano

Canta Napoli Pizza and Restaurant
261 Union St.
Silvestro Vivenzio

Case Handyman and Remodeling
380 Union St.
New England Handyman Services

Charlie’s Diner
218 Union St.
Michael Alfano

Friendly Car Wash
668 Westfield St.
Quicky’s Car Wash, LLC

Melon-Collie Entertainment
445 Cold Spring Avenue
Robert Lewis Pepek, Jr.

Mike’s Auto Service & Repair
173 River St.
Michael Zabik

Riverdale Storage Center Inc.
143 Doty Circle
Jan A. Chrzan

Total Women’s Health Care Inc.
46 Daggett Drive
Aleli L. Villanueva, M.D.

Sections Supplements

Feb. 26 has been deemed National Corporate Philanthropy Day by the corporate philanthropy community. According to the Committee Encouraging Corporate Philanthropy (CECP), National Corporate Philanthropy Day was created to sow awareness of philanthropic achievements, sharing the benefits of corporate philanthropy and inspiring corporate America to engage further in philanthropy.

Today, 85% of corporate Web sites tout their company’s commitment to corporate social responsibility, noting the ‘triple bottom line,’ which refers to the environmental, social, and financial returns of business investments. This shift in language is quite noteworthy considering that paying attention to anything but profits was considered almost sacrilegious by many on Wall Street just a few years ago.

While donating money to nonprofit organizations is one way for businesses to direct their philanthropic efforts and give back to their communities, they are finding additional benefits by creating Employee Volunteer Programs within their organizations. According to CECP, of 91 Fortune 1000 companies surveyed, 87% have formal volunteer programs for their domestic employees. This is up 4% from 2004.

These programs involve more than a once-a-year service day. Employees want repeated efforts that connect their work to the community, says Kellie McElhaney, an adjunct professor at University of California Berkeley’s Haas School of Business. Companies have been deeply integrating volunteer programs over the past five years, she added, and they’re “getting a lot smarter” about it.

Meanwhile, Cari Parsons, the philanthropy organization’s director, noted that chief executive officers are increasingly finding that potential employees want to know about a company’s employee-involvement programs making them a valuable employee-recruitment tool.

Besides being a way to attract new employees, employee volunteer programs have been found to provide myriad benefits to their organizations. According to the Points of Light Foundation, the most immediate and obvious benefits are in employee morale and job productivity.

James Barksdale, chief operating officer of Federal Express, was quoted as saying, “volunteerism reduces turnover rates, creates a great degree of esprit de corps and camaraderie among our employees, and provides pride and accomplishment in a healthier work environment, which in the long run has a tremendous effect on the profitability of the company.”

Other benefits of adopting employee volunteer programs within organizations include strengthening the company’s overall positive reputation and image in the community through increased visibility and networking. These factors lay the foundation for stronger, more effective marketing, public relations, and community relations. This becomes increasingly important as consumers are basing more of their purchase decisions in a socially responsible manner and feel connected to businesses that give back.

Employee volunteer programs can be structured in many ways. Some company volunteer activities can complement their respective business as a way to highlight their expertise. One example is that of a local builder who donates time and materials to a nonprofit organization advocating for the independent living of the disabled. He uses his expertise in construction to build ramps for their clients. Volunteering also offers the opportunity for the company and employees to build relationships with customers and clients, elected officials, regulatory officials, and the media.

As in the example of the local builder, due to his contributions, he has been publicly recognized by various organizations for his philanthropic efforts, putting him in front of other community leaders. Workforce preparedness is another key area of volunteerism for businesses. By working with schools or school systems, companies can augment educational curricula and mentor students toward careers, thus grooming future employees.

While organizations recognize many benefits, employees gain from their volunteer experiences as well. Through volunteerism, individual employees receive an opportunity to learn new talents that can help advance their career or fulfill personal desires. It provides an additional avenue for professional development as they practice increased management, professional, or technical skills. They also benefit from networking, making new contacts, and developing ongoing relationships with those both within their own company and those outside the company.

But the biggest benefit that volunteerism offers is the ability to build stronger communities and help to address various social problems on a local level. In short, volunteerism — good for the community and good for business!

Lynn Turner and Ravi Kulkarni are executive coaches and business growth strategists working with Clear Vision Alliance;[email protected], (413) 283-7091;[email protected], (413) 589-7821.

Departments

The following building permits were issued during the month of November 2006.

AGAWAM

Pride Convenience Inc.
6 North Westfield St.
$9,000 – Construction of concrete prefab pad for ATM building

AMHERST

Servicenet Inc.
364 Southeast St.
$4,000 – Install new entry door and handicap ramp

LUDLOW

Keystone Commons
460 West St.
$9,585,000 – Construction of multi-family dwelling

United Development Group LLC
562 Holyoke St.
$97,600 – Foundation for new building

NORTHAMPTON

Captive Energy LLC
474 Easthampton Road
$373,000 – Construct new Plumbing/HVAC contracting building

David W. Ostrander
36 Service Center
$97,000 — Install non-bearing partitions, handicap bathroom & new HVAC

City of Northampton
380 Maple St.
$80,000 – Isolating cable T.V. studio

City of Northampton
85 Hampton Avenue
$11,000 – Construct access ramp to garage

Fitzgerald Corporation
39 Maple St.
$3,800 – Install replacement windows

KSR 277 Partnership
277 Crescent St.
$570,000 – Construction of five-unit apartments

Northampton Golf Inc.
135 Main St.
$117,000 – Repair fire damage

Northampton Montessori Society
51 Bates St.
$4,000 – Chimney rebuild

Todd A. Marchefka
74 Bridge St.
$20,000 – Construct foundation only

PALMER

Rocky’s Hardware
35 Shearer St.
$11,000 – Demolition of building to put in Rocky’s

Wing Memorial
40 Wright St.
$14,618,000 – Addition to hospital

 

SPRINGFIELD

Big Y Food, Inc.
1070 St. James Avenue
$10,000 – Interior renovation & sheet rock

Independence House One
1475 Roosevelt Avenue
$125,000 – Renovations to existing kitchen

Jose Gonzalez
620 Carew St.
$4,200 – Convert existing space into banquet use

Merchant Equity Asset Management
1350 Main St.
$69,500 – Interior renovations to create new offices

Picknelly Family LLC
1414 Main St.
$17,000 – Create two new offices for James Farrell Accounting

Spine Realty LLC
55 St. George Road
$1,117,000 – Construction of a 5,111-square-foot metal building

Sprint/Global Signal
90 Memorial Dr.
$40,000 – Replace existing antennas on communication tower

Steven’s Realty Inc.
115 Stevens St.
$19,000 – New outdoor scale foundation for trucks

The Russo Group
88-96 Maple St.
$19,000 – Repair deck at rear of building

United Bank
1077 St. James Ave.
$28,000 – Rebuild drive through

Venture Properties Inc.
382 Dwight St.
$6,000 – Interior renovations

WESTFIELD

Sons of Erin
22 William St.
$30,000 – Commercial addition

Xinoke Dunn
26 North Elm St.
$2,000 – Interior renovations

WEST SPRINGFIELD

Comfort Inn & Suites
106 Capital Drive
$5,000 – Flat roof renovations

Dawn Nooney
242 Riverdale St.
$25,000 – Day Spa renovation

Departments

Peter Pan and Affiliates Launch Initiative

SPRINGFIELD — After months of planning and development, Peter Pan Bus Lines Inc. and its affiliates Bonanza and Arrow Bus Lines (collectively referred to as “Peter Pan”) have installed global positioning system (GPS) devices that will help the company reduce the greenhouse gas emissions from its motorcoach fleet. Peter Pan is the first inter-city bus carrier to install GPS devices in all of its 288 buses in its fleet serving the northeast corridor that stretches from Boston through Washington, D.C. Peter Pan has developed customized GPS hardware and software giving managers real-time data on the operation of each vehicle in service, allowing them to inform drivers when excessive idling is occurring with a vehicle. The cutting-edge technology will have the impact of limiting the amount of idling time and reducing greenhouse gas emissions substantially. Additionally, reduced idling time will reduce Peter Pan’s fuel consumption. The company also announced it is in the process of installing engine filters that will prevent releases of oil that could impact storm water, and to collect additional greenhouse gases produced during the operation of its motorcoaches, as part of a settlement with the United States Environmental Protection Agency. In a related move, Peter Pan has established an environmental compliance and safety team to ensure that the company is in compliance or exceeding all federal, state and local environmental law and regulations.

OMG Acquires Roofing Business

AGAWAM — OMG Inc. recently announced the acquisition of ITW Buildex’s roofing business segment, based in Illinois. OMG, a manufacturer of fasteners and building products for the commercial and residential construction industry, sought out the business since it develops and manufactures fastening systems for the commercial roofing industry, according to Hugh McGovern, President, OMG. McGovern added that the acquisition demonstrates OMG’s significant commitment to the commercial roofing sector. In addition, OMG will now be able to add a suite of new products to its catalog, including AccuTrac® Automated Insulation and Seam Attachment System, Polymer Batten Strip™ for membrane attachment, Eyehook Seam Plate, and Reel-Fast™ Collated Seam Plates. OMG’s new Chicago factory, previously maintained by ITW Buildex, will employ approximately 30 people and includes a full customer service center. No manufacturing layoffs are anticipated during the acquisition process. OMG is a division of Handy & Harman, which is a wholly owned subsidiary of WHX Corporation.

Berkshire Bank Opens Seventh New York Branch

PITTSFIELD — Berkshire Hills Bancorp Inc. recently announced the opening of a full-service branch at The Crossing in Halfmoon, N.Y. This is the bank’s sixth branch in the Albany Capital Region and its seventh in New York. The bank now operates a network of 28 full-service branches and 38 ATMs throughout Northeastern New York and Western Mass. Berkshire Hills Bancorp is the holding company for Berkshire Bank.

CDH Employees Exceed $500,000 Goal

NORTHAMPTON — Whether donating a small amount through payroll deductions or making a one-time gift, Cooley Dickinson Hospital employees have pledged $523,475 to Caring for the Future, the hospital’s $10.8 million campaign to fund the new Patient Building and Kittredge Surgery Center. To date, Cooley employees have exceeded the $500,000 employee campaign goal that was established in April 2005 when the hospital broke ground on the current $50 million expansion project. The fundraising effort at Cooley Dickinson will continue beyond the building opening date as the organization must raise $10.8 million by Sept. 30 to receive a $900,000 Kresge Challenge Grant. To date, $7.985 million has been raised toward this goal. On April 16, the Patient Building and Kittredge Surgery Center will open. The 116,000-square-foot facility will house eight surgery suites, a wing of 32 single-occupancy, private patient rooms, an eight-bed joint replacement center, and expanded laboratory and central sterile supply areas.

Bresnahan Insurance Relocates

HOLYOKE — Bresnahan Insurance Agency recently relocated its offices to 100 Whiting Farms Road. All phone and fax numbers and E-mail addresses have remained the same.

Smith & Wesson Completes Purchase

SPRINGFIELD — Smith & Wesson Holding Corp. recently announced its acquisition of Thompson/Center Arms Inc., based in Rochester, N.H. Thompson/Center is a manufacturer, marketer, and designer of premium hunting firearms. The deal includes the company’s plant in New Hampshire which produces all of its products. Products include black powder firearms, black powder accessories, and interchangeable firearm systems, as well as precision rimfire rifles. Smith & Wesson Holding Company is the parent company of gunmaker Smith & Wesson Corp., based in Springfield.

Fourth-quarter Sales Up At Yankee Candle

DEERFIELD — Yankee Candle officials have estimated that fourth-quarter sales were up 16% to 17% and earnings per share increased more than 25%. Officials also noted that retail sales in the quarter were $177 million and $178 million, up between 22% and 23%. Comparable sales in the 373 stores that have been open more than a year were up about 11%. In other company news, a special shareholders meeting is planned Jan. 23 to vote on its proposed merger with an affiliate of Madison Dearborn Partners LLC, a private equity firm. Yankee Candle has said the proposed transaction, which would take the company private, could close in February if approved by shareholders. The deal includes Madison Dearborn Partners affiliate to acquire all of Yankee Candle’s outstanding shares for approximately $1.4 billion in cash.

Sections Supplements
For General Contractors, It’s a Tale of Two Sectors — Public and Private
Chicopee Comprehensive High School

The new Chicopee Comprehensive High School is one of the few school projects currently underway in the Greater Springfield area.

“Sluggish with a capital S.”

That’s the phraseology Dave Fontaine summoned when asked to offer his view of the current construction market. His choice is understandable given the fact that his firm, Springfield-based Fontaine Bros., specializes in public sector work — and there is very little of that currently in the pipeline.

Spending on new public schools was frozen by the state three years ago, he explained, and it looks like it will remain frozen for at least another six months or more. “But it’s not just schools,” he continued. “It’s all kinds of municipal buildings — police and fire stations, senior housing, just about everything, and I’m not really sure why.

“In short,” he continued, referring to his firm, “we’re just in the wrong place at the wrong time.”

But others would say they’re in the right place at the right time. People like Peter Wood.

He’s the vice president of Sales and Marketing for South Hadley-based Associated Builders, and he already has more work on the books for next spring than he expected to have, and he’s still getting calls from people who would like to see if they can get added to the list.

“There’s quite a bit of interest out there,” he said, noting that factors ranging from the comparatively low price of gas to uncharacteristically warm December weather have companies and institutions, at least those in the private sector, thinking about building. “A lot of people are still in a ‘geez, I should build a building’ mode.”

The wide discrepancy in these takes on the construction market helps explain the current, and somewhat complicated, state of the building sector. Many general contractors would tend to side with Fontaine and see the glass as half-empty — at best. The market has been down for some time, and several firms between Worcester and Boston did not survive the slide. But for others, meaning those in a position to capitalize on private-sector work fueled by still relatively cheap money and strong competition for jobs that is yielding some attractive bids, times are good, and the glass is more than half-full.

“You were either extremely busy last year, or you were very slow,” said Fontaine. “It was hard to be in the middle.”

But that’s about where The O’Leary Company in South Hadley found itself. Tom Zabel, its president, offered cautious optimism for 2007 after a year that was “decent,” but not spectacular by his estimation.

“We had what I would consider a good year, not a great year,” he said, adding that for ’07, he is projecting more of the same. Like Wood, he said the bulk of the work currently available is in the private sector, and there should be a healthy amount available in the year ahead if business owners remain confident enough in the state of the economy to move forward with expansions and new building. “Overall, I think there will be enough work to go around.”

This issue, BusinessWest looks at the state of the construction sector, its prospects for the future, both short and long term, and what current conditions mean for area firms.

Interest-building

For Fontaine Bros., the depressed public sector market means expanding that firm’s reach — in terms of both geography and the nature of the projects on which it will bid.

The company is finishing a school-building project in Lawrence for one of those aforementioned firms that recently went under, for example, and has chased work in Waltham, the Berkshires, and New York state, areas generally beyond the radius within which it prefers to operate. Meanwhile, to keep its many project managers busy, Fontaine has taken on work it might not have considered years ago — like the installation of a synthetic athletic field at Westfield State College.

“There’s a lot more to it than simply rolling out the carpet,” Fontaine said of the WSC job. “We’re chasing things that we wouldn’t normally be going after, because that’s what’s out there; we have a lot of field supervisors looking for a place to go.”

That’s because the company spent most of 2006 finishing up a number of projects it started in 2005, but not putting many new ones in the pipeline for 2007. There are still some projects to finish in the year ahead, including the new women’s correctional facility in Chicopee; the new Chicopee Comprehensive High School, one of the few school-building projects ongoing in the Pioneer Valley; and a new prison in Greenfield. But Fontaine says he’s working hard to fill in the slate with new work.

And he says the bidding activity on some recent, and comparatively small, projects would indicate that he’s not alone.

“There were 12 bids for a small Town Hall renovation project in Stockbridge,” he explained, “and a lot of companies bidding on some physical plant work at UMass. That’s indicative of what we’re seeing.”

But the view is not the same for all general contractors.

Wood said there is still considerable interest in building among many businesses and private institutions, enough for him to project that ’07 might even be an improvement on a year that would be described as solid.

Indeed, Associated, which specializes in design-build work, has a number of projects in progress, including an addition to Senior Aerospace in Enfield, an expansion at High Tech Mold & Tool in Pittsfield, the first building in an new office complex in East Longmeadow, a new ‘freezer building’ for J. Polep Distribution Services in Chicopee, the retrofitting of space in the Agawam Industrial Park into a 50,000-square-foot facility for Diana’s Bakery in Agawam, and a 15,000-square-foot headquarters facility and light assembly plant for DieCast Connections in Chicopee.

For ’07, the queue is nearly full for the spring, prompting an optimistic outlook. “Based on the inquiries we’ve received, it looks like another solid year for us,” Wood said.

But he acknowledges that such optimism does not pervade the industry, because of a general slowdown — one that comes after years of general prosperity for the sector fueled by modest economic expansion and attractive interest rates — especially in public-sector building.

“Industry-wide, things aren’t exactly rosy,” he said, “but there is still a lot of interest in building, and we see it across the board — manufacturing, health care, distribution, almost every sector.”

Zabel, who acquired The O’Leary Company about 20 months ago, agreed.

“There’s plenty of activity out there; money is still relatively cheap, and people are looking at projects,” he said. “Things are in the planning stages in many sectors — commercial, industrial, financial services, office space … people are still building.”

There is, however, greater competition for the work that comes on the market, he said, noting that, when times get tougher in other sectors, like public projects, or in other geographic areas, like the Eastern part of the state, contractors will cast a wider net in search of work.

The O’Leary Company is currently working on several projects, said Zabel, listing everything from interior fit-out work for Innovative Mold in Chicopee to an addition for Able Machine in Agawam; from parking lot work for Bridgeport Bindery in Agawam to an expansion at Australis Aquaculture in Turner Falls, which needs space for additional tanks to farm more of its popular barramundi species of table fish.

Gauging the year ahead, Zabel says O’Leary, which also specializes in design-build work, has several projects on the books, ranging from airplane hangars to recycling facilities. It’s shaping up as another decent year, with its overall quality to be determined by overall confidence in the economy.

Looking forward, Fontaine said his company, like most that live primarily off public-sector projects, will have more scrambling to do for another year and perhaps longer.

He anticipates that it will be at least that long before the spigot is turned back on for school building initiatives and individual projects to move through the design stage and into actual construction.

“It could be 18 months before the public-sector market puts people to work,” he said, adding that the pace and extent of recovery depends largely on Gov. Deval Patrick and the degree to which he loosens the budget reins. “There’s nothing that brings an economy back quite like spending money.”

Finishing Work

Speaking from experience, Fontaine said the current downturn for the construction industry is part of another cycle, the type that firms like his must ride out while waiting for conditions to improve.

“This isn’t the first one of these we’ve seen, and it certainly won’t be the last,” he said. “What we’re going though is part of the cyclical nature of the business; you just have to be ready. You hope to get your people through the slower times and be poised and ready to work when it’s your turn.”

The area’s general contractors hope their turn comes soon.

George O’Brien can be reached at[email protected]

Departments

Law Firm Opens Northampton Office

NORTHAMPTON — Representatives of the Springfield-based firm Doherty, Wallace, Pillsbury and Murphy, P.C. recently celebrated the opening of a Hampshire County office at 60 State St. in Northampton. Thomas M. Growhoski, Esq. has joined the practice. The firm offers a wide range of legal services including litigation, corporate, probate, real estate, taxation, estate planning, and intellectual property law.

Museum Launches New Web Site

AMHERST — The Eric Carle Museum of Picture Book Art has launched a new Web site that features a new design, a greatly expanded online shop with more than 1,000 items, and improved educational resources for teachers and parents. The Web site, www.picturebookart.org, is now in its first phase of a three-phase program aimed at reaching out to new audiences and offering online visitors a more informative and dynamic Web experience. The site provides general museum information, an event calendar, a schedule of exhibitions, and information on fundraising initiatives, including membership. The museum determined as part of an extensive and ongoing strategic planning exercise, funded in part by a grant from the Institute for Museum and Library Services, that investing in the development of the museum’s Web presence would allow the museum to transcend geographical boundaries and provide enhanced access to its unique resources. Second and third phases of the project include the addition of special password-protected pages for members and other key constituents, as well as greater interactivity for children and families.

STCC Offers GIS Program

SPRINGFIELD — City planners, construction engineers, and real estate agents are among the many professionals who now use Geographic Information Systems (GIS) to create new information related to specific geographic locations, according to Dr. Ted Sussmann, chair of the Civil Engineering Technology Department at Springfield Technical Community College (STCC). In the spring, the college will launch a certificate program in GIS that will be offered through the School of Business and Information Technologies. The one-year program will prepare students for entry-level positions from technicians to data analysts and project managers. Sussmann and Nina Laurie, an associate for the National Center for Telecommunications Technologies at STCC as well as an adjunct faculty member, successfully applied for a $15,000 Mentor Links grant from the American Association of Community Colleges in 2005 to develop the GIS program. The grant program linked STCC with faculty mentors from Lake Land College in Illinois and the Kentucky Community and Technical College System, which have recently instituted GIS programs, to pass on their experience in curriculum development.

Red Cross Honors Easthampton Savings

EASTHAMPTON — The Hampshire County chapter of the American Red Cross recently presented Easthampton Savings Bank with its 2006 Philos Award. The award recognizes an individual or business that best exemplifies the spirit of charitable giving. The Red Cross cited several examples of the bank’s generosity, ranging from its donations over the years to many projects to sponsoring ads to enhance public responses to Red Cross events and fundraisers. In addition, the bank was cited for featuring Red Cross first aid information and products for sale in their lobbies in December.

Mercy’s ED Leads Survey in Patient Satisfaction

SPRINGFIELD — The Emergency Department (ED) at Mercy Medical Center has undergone several dramatic changes in recent months, and the hard work is paying off, with its selection as the best emergency room in a recent patient survey. Patient satisfaction is a top priority for Mercy’s ED, and the most recent survey ranks the ED first in patient satisfaction among the 33 acute-care Catholic Health East member hospitals. This recognition follows a recent renovation project in the ED that placed an emphasis on delivering the best medical care possible, as quickly as possible, using the latest available technology. Specifically, these changes included the adoption of a new triage system, improvements to the “Fast Track” system for minor injuries, and greater assistance from patient advocates. “Mercy’s ED often serves as a ‘front door’ to our facility, and we are grateful for the staff’s commitment and dedication to delivering treatment quickly and compassionately,” said James E. Fanale, M.D., chief operating officer of Mercy Medical Center.

Sections Supplements
Unique Niches Have Helped Dietz & Co. Draft a Blueprint for Success
Kerry Dietz, Lynne Wallace, Marc Sternick

Kerry Dietz, flanked by Lynne Wallace, vice president of operations, and Marc Sternick, vice president and senior project architect.

Kerry Dietz likes to refer to her team of architects and support staff as “interpreters.” They listen to what clients tell them, she says, and translate their wants and needs into facilities that carefully blend form with function. These talents have enabled the Springfield-based company to enjoy steady growth through its 21 years of business, and flexibility that provides layers of protection against economic downturns.

Kerry Dietz remembers the days, weeks, and months after 9/11.

It was a difficult time for all business owners, but it was particularly hard for those in construction-related ventures, such as the architecture firm, Dietz & Co., she started in 1985.

“It was like watching dominoes fall,” she recalled, referring to construction projects that were on the drawing board or in the planning stages before Sept. 11, and that went on the back burner, if not onto the scrap heap, soon after it. “September was bad, but October was worse; everything that was in the works simply dried up.”

Coping with what became a traumatic, roughly year-long decline that led to everything from layoffs to salary cuts was one of many things Dietz has encountered in business that they didn’t teach her about in school. “They taught us architecture,” she said. “They didn’t teach us how to do the books, market ourselves, or predict when the economy was going to tank.”

She’s learned most of those things by doing — and doing them well, or at least well enough to survive several economic cycles, the vagaries of state and federal spending, and the totally unpredictable turmoil that resulted from 9/11. Many ingredients have gone into that success formula, but diversity, finding unique niches, and assembling a talented team — the ‘& Co.’ part of the Springfield-based firm’s name — have played big roles.

Indeed, while looking over the company’s portfolio, Dietz referenced public housing projects, the first phase of the battered women’s shelter the firm designed for the YWCA, and a homeless shelter it is currently blueprinting for the city of Springfield, as examples of work that would definitely fall outside the realm of typical.

The full range of work includes components of the Churchill Park affordable housing project in Holyoke, renovations to buildings at Smith College in Northampton, the battered women’s shelter, renovations to Springfield’s Sumner Avenue School, some of the housing components of the massive re-use initiative at the Northampton State Hospital complex, and interior design work at the Banknorth Center.

This mix of public and private work certainly doesn’t make the company recession-proof, said Dietz, adding quickly that no construction-related business can ever truly be that. But the flexibility does help smooth out some of the bumps in the economy.

And it has enabled Dietz to become one of the largest architecture firms in the region, now with 19 employees and seven licensed architects.

This team is now using some of the latest software on the market to turn client wants and needs into reality. The technology, coupled with more aggressive marketing efforts, and several highly visible projects, should position the company for continued growth.

This issue, BusinessWest looks at how this regional success story was drafted, and how many new developments are taking shape at the firm.

Space Exploration

As she talked about the battered women’s shelter, or the YWCA Campus of Hope, as it’s called, Dietz, who has been involved with the project for nearly a decade, said it is a facility that is “hard to build fiscally and physically.”

By that, she meant that raising funds for its various phases has certainly been challenging, because it’s not a cause that easily captures the attention of individuals or corporations, despite obvious need, and designing one is difficult because it is a structure that very few architects and builders have in their portfolios.

“Everyone’s done a bank, and everyone’s done an office building, but not everyone’s done one of these,” she said, referring to the campus’s first phase, a $5.9 million, 60,000-square-foot building that houses administrative offices, meeting rooms, 12 rooms of on-site shelter, and two classrooms for women and their children who are fleeing domestic abuse.

Elaborating to the extent that she could, Dietz said the shelter’s first phase involves many layers of security, and design features that have materialized only through a deep understanding of the individuals who will use the shelter — and the issues and emotions they will face.

“For one thing, they need a lot of room to put things,” Dietz explained, “because in most cases they grabbed whatever they could and ran out the door.”

There are also such matters as dignity and privacy, she said, but also providing staff members with the ability to keep a close eye on the women and their children.

“You want it to be comfortable and cozy,” Dietz continued, referring to the overall feel of the facility, “but not too much, because they’re not going to be there forever; this is not their home.”

Putting these various components together is a good example of how Dietz & Co. has thrived by successfully gauging client needs, and then delivering a product that meets or exceeds them.

“We are interpreters … we take a client’s ideas about a particular space, apply our craft, and make something livable, usable, and memorable,” said Dietz, adding that, while some firms have what she called a ‘signature look,’ hers does not. “We work to create a unique design solution for each client. We view ourselves as conduits of the design process.”

Dietz and her steadily growing staff have been sharpening their interpreting skills for more than 20 years now. It was in 1985 — a good time for the economy and the construction industry — when she decided to go into business for herself.

She made that leap after eight years of work with Architects Inc. in Northampton, the firm she joined after earning a degree in a subject she warmed to while taking in her parents’ work to build a new home while she was growing up in Ohio.

“I liked biology and German in high school; it’s a stretch to get to architecture from there,” she said. “It’s hard to get career counseling in this field … people don’t know how to talk to you.”

Over the years, Dietz said she has managed to learn things about business she wasn’t taught in college and, by assembling a talented team and achieving a high degree of diversity, she has managed to survive several downturns in the economy, including that prolonged recession of the early ’90s that claimed many architecture firms.

While the company has always handled work across several sectors of the economy, including education, health care, retail, and government offices, the development of specialty niches has been a key to its success.

One such niche is public housing, especially affordable housing projects. The company has handled several in Western Mass., and was recently awarded a contract for an ambitious initiative in the Charter Oak section of Hartford.

Affordable housing work is fairly steady, said Dietz, and there is little competition for it among local firms, although some companies from Boston bid on projects in this area. But there are some challenges, including the often-lengthy period between when a venture is conceptualized and when it’s actually funded.

The company has recently expanded its reach in the public housing realm, adding market-rate projects to the mix. It may sound like a minor difference, but the latter is actually a separate specialty, with its own host of competitors, she said.

The Shape of Things to Come

Dietz can’t accurately predict when the market will soften, as much as she’d like to, but she does watch the building sector closely for signs — good or bad.
When she noticed that a large number of area general contractors, including some large players, bid for a work on a bank branch, a relatively small project, she interpreted it as signal that some of those firms are struggling to find work. And that’s usually a precursor to challenging times for her profession.

“The market will slow down,” she said, adding quickly that, for now, her firm is busy. Make that “astonishingly busy.”

“In my business, when you have a backlog of six months, that’s great,” she explained. “We have about a year’s worth.”

Projects in various stages of completion include the homeless shelter, to be built on Worthington Street; the home-ownership phase of the Hartford housing project known as Dutch Point; phase II of the Campus of Hope, which involves construction of transitional housing for women and children coming out of the shelter facility (ground is due to be broken later this year); design of townhouses for phase II of the Northampton State Hospital project, known as the Village at Hospital Hill, among others.

To stay busy, the company is making many different kinds of investments. For example, it has hired its first marketing director, Debbie Whitney, who will be charged with building visibility for the firm through a variety of initiatives, and closely scanning the market looking for opportunities.

This is one of many duties that Dietz has performed over the years, and still handles to some extent. But in recent years she has effectively delegated, handing most office functions to Lynne Wallace, vice president of Operations, and many design responsibilities to Marc Sternick, vice president and senior project architect. Doing so enables her to focus on short- and long-term strategic planning for the company, and providing staff members with the tools, meaning training and resources, to carry out the objectives of those plans.

“We function as a team,” said Dietz, “and the reason we function effectively is that everyone on the team is focused on the same thing — creating value for the client.”

Providing that value was the primary motivation for a major investment in new technology, specifically new software known as Archicad 3D, which takes design work to a different dimension — literally, and new hardware needed to drive it.

Asked to describe it, Dietz struggled a little because she, like everyone else at the firm, is still learning it. In a nutshell, she said it is a cutting-edge product that effectively simulates the way a real building is constructed.

“It enables you to build the building as you’re drawing it,” she explained. “It’s a new way of doing things; before you would draw something and then figure out how to it later. Now, you’re building as your drawing.

“It allows us to understand what we’re doing a lot faster, and understand where we might have problems, with a roof, for example,” she continued, using the battered women’s shelter to illustrate her point. “The roof there was a very complex system to figure out, and it took building a physical model to figure out what was happening. If we had done it on Archicad, we would have figured it out much faster.”

There are many benefits for the client, as well, she said, noting that with the new software, the company can let a client see, experience, and refine their building during the design stage.

The new homeless shelter has presented opportunities to show what the product can do.

“This is a very difficult building to explain to people,” she said. “Using the 3-D software, we’ve been able to sit people down and walk them through the building; we can say, ‘here you are at the reception desk,’ ‘here you are in the day room,’ ‘here you are in the shelter itself,’ ‘this is what you’ll see when you walk in the front door.’ Before, you would have to use hand sketches — lots of them, and they don’t really tell the story.”

Window of Opportunity

When asked if her company’s work on the homeless shelter might lead to another specialty niche, Dietz spoke as a concerned citizen, not as a business owner.
“I really hope not,” she told BusinessWest. “We don’t want to be building more homeless shelters.”

But there should be plenty of other kinds of work for this company that has its stamp, if not its name, on many of the region’s landmarks and public housing facilities.

The depth and diversity of its portfolio have seen it through all kinds of business challenges — even those dark days after 9/11.

George O’Brien can be reached at[email protected]

Departments

The following business incorporations were recorded in Hampden and Hampshire counties and are the latest available. They are listed by community.

AMHERST

Firehaus Studio Inc., 34 Main St., Suite 11, Amherst 01002. Liza Cunningham, same. Design services for online publishing and marketing.

CHESTER

Bolduc Mechanical Services Inc., 20 Sylvester Hamilton Road, Chester 01011. Florence Bolduc, same. Automobile repair, installation and maintenance.

CHICOPEE

Christopher Keroack, M.D., P.C., 268 Szetela Dr., Chicopee 01013. Christopher Keroack, M.D., same. To provide medical services in the field of weight management.

James Lowe CPA Inc., 377 Montgomery St., Chicopee 01020. James W. Lowe Jr., same. Accounting services.

Kilgarden Communications Inc., 611 Memorial Dr., Chicopee 01013. John J. Sullivan, 270 Morgan St., South Hadley 01075. Retail store for sale of telephones, telephone services, etc.

HAMPDEN

Hampden Wilbraham Special Education Parent Advisory Council Inc., 85 Wilbraham Road, Hampden 01036. Maribel Kane, 7 Blacksmith Road, Wilbraham 01095. (Nonprofit) To work towards the understanding of support and education for all children with special needs.

Lisa Fallon, CPA, P.C., 45 Somers Road, Hampden 01036. Lisa M. Fallon, 501 Springfield St., Wilbraham 01095. Certified public accounting services in businesses and individuals.

HOLYOKE

New England Regional Health Care Cooperative Inc., 575 Beech St., c/o Holyoke Medical Center Inc., Holyoke 01040. Michael A. Zwirko, 58 Shady Side Dr., Longmeadow 01106. (Nonprofit) Centralized data processing, billing, food, laboratory, communications, record center and personnel services, etc.

The Order of the White Oak Inc., 101 St. Kolbe Dr., Holyoke 01040. Daibhaid O’Broder, 13 Van Tassel Dr., SE, Lindale, GA 30147. Jeffrey Lilly, 101 St. Kolbe Dr., Holyoke 01040, treasurer. (Nonprofit) To discuss with our peers the lessons of ancient and recent history, to study the Brehan laws of Ireland, etc.

HUNTINGTON

Bob’s Discount Network Inc., 19 Goss Hill Road, Huntington 01050. Robert Deshay, same. Internet sales and marketing.

 

INDIAN ORCHARD

Parker Liquors Inc., 42 Parker St., Indian Orchard 01151. Jose M. Goncalves, 185 Elizabeth Dr., Ludlow 01056. To own and operate one or more package stores or departments.

LONGMEADOW

Canine Health Events Inc., 167 Dwight Road, Suite 207, c/o Mancinone, Longmeadow 01106. Gayle L. Watkins, 40 Walmer Lane, Cold Spring, NY 10516. Paul L. Mancinone, CPA, Esq., 167 Dwight Road, Suite 207, Longmeadow 01106, resident agent. (Nonprofit) To run events to raise the public’s education and awareness of canine health concerns and disease prevention, etc.

NORTHAMPTON

Massachusetts Academy of Sciences Corp., 371 Prospect St., Northampton 01060. Margaret A. Riley, same. (Nonprofit) To promote the development of interest in scientific matters and science education in Massachusetts.

Route 9 Design and Build Inc., 104 North Elm St., Northampton 01033. John K. Landry, same. Residential and commercial property design.

SOUTH HADLEY

Help From Above Services Inc., 62 High St., c/o Wilmore Webley, Ph.D., South Hadley 01075. Samuel Asare, 62 Capitol View Ave., North Providence, RI 02908. Ellen Webley, 62 High St., South Hadley 01075, treasurer. (Nonprofit) To provide a variety of social, economic, cultural, and spiritual programs to improve people’s lives including persons with mental disabilities, etc.

SPRINGFIELD

Al Ledger Home Improvements Inc., 165 Saw Mill Road, Springfield 01118. Albert M. Ledger, same. Home improvements.

Chico’s North End Oil Service Inc., 2543 Main St., Springfield 01107. Cecilio V. Rivera, same. Fuel oil delivery, automotive transportation and repair.

Heeb Management Inc., 83-85 Magazine St., Springfield 01109. Christopher M. Evans, same. To deal in real estate and ancillary services

Reese Management Inc., 173-175 Spring St., Springfield 01105. Christopher M. Evans, same. To deal in real estate.

WEST SPRINGFIELD

Modern Construction Inc., 100 New Bridge St., West Springfield 01089. Vadimir Lapik, same. Construction, landscaping, real estate.

Uncategorized

The how and the why are often hard to peg, but Mass MoCA has spurred a rebirth in North Adams that is undeniable, if not always quantifiable. The fact of the matter is that, after years of economic strife and waning confidence, the old mill town in the Berkshires is entering a new age through the power of new art.

Mayor John Barrett III has led North Adams, the Commonwealth’s smallest city, for 23 years, and he knows the drill: when any community begins to show signs of new life, people want to see the proof of how and why in black and white.

And when it comes to arts and culture as an economic driver, the trend nationwide is to essentially prove a cultural venture’s worth through exhaustive studies, charting new dollars that a given entity brings into a community.

Those dollars are measured and classified in myriad ways, placed into columns with titles like ‘direct,’ ‘indirect, and ‘induced.’ Taxes are scrutinized, new business catalogued, housing trends tracked, and numbers of visitors tallied, all in the name of bringing some weight to the notion of art as a tool for struggling communities.
Barrett says he’s seen it all, and he doesn’t need those stacks of reports that typically cover his desk.

“The attention is wonderful, but I don’t need studies to tell me what’s happening here is working,” he said. “You can see it in the people. They’re … happy.”

What’s happening in North Adams is a ongoing rebirth, brought on primarily by the creation and building success of its cultural juggernaut, the Massachusetts Museum of Contemporary Art, most often referred to as Mass MoCA.

The museum, dedicated to contemporary art in all its forms – visual, music, dance, and film among them – opened its doors to the public in 1999, a decade after the state Legislature announced its support for the project. The economic health of the Commonwealth, or lack thereof, during that decade threatened Mass MoCA’s creation more than once, and community-based and private-sector contributions totaling more than $15 million for construction and programming were integral to the ambitious development plan that amounted to $31.4 million (state grants took care of the rest).

Today, Mass MoCA is the largest center for contemporary visual and performance art in the country, including about 600,000-square-feet of developable space and providing office and loft space for a number of diverse businesses on its campus as well. Its executive director, Joseph Thompson, has been at his post since 1987, before he even had a museum to lead, and today oversees the creation of intriguing exhibits and events that herald the changes afoot. Sometimes, it’s a Latin dance party in the facility’s courtyard that pulsates into the evening. Other times, it’s a piece of art like Dave Cole’s ‘knitting machine,’ which enlisted the help of cranes to create a massive American flag, weaving patriotism and history with the undeniable proof that there’s a new mill in town.

“There are enough interesting things happening here to keep people engaged,” said Thompson. “I’d say every few months, something strange is going to happen.”

That alone has attracted attention to the complex and its goings-on, but with a significant turnaround being seen and felt in its host city, the economic effects of Mass MoCA are also being studied closely.

As Barrett points out, many of the improvements in the city are hard to quantify, but all can be documented, and at the top of the list is that sense of well-being within North Adams.

“It’s an exciting time,” said Barrett, “and it’s all about creating an atmosphere, which in and of itself is hard to trace. But there was a time when businesses didn’t even want to attach the name of the city to their company, because they were ashamed.

“Now,” he said simply, “they’re not.”

Art, History

The site where Mass MoCA now stands has been an economic force in Western Mass. for more than 200 years, though prior to the museum’s development it threatened to become a massive black hole in the northern Berkshires. The 13-acre, 26-building complex occupies nearly a third of the city’s downtown business district, and has a rich history that dates back to the Revolutionary War. However, it also has a history of prosperous rises and dramatic falls, and when plans for the new venture began, it was that mercurial uncertainty that Barrett and others hoped to avoid.

Throughout the past four centuries, the site has served as home to a shoe manufacturer, a saw mill, a sleigh maker, a brick yard, a marble works, and an iron works that forged armor plates for the Civil War ship Monitor, among many other businesses.

Its history is highlighted in particular by three industrial periods: from 1860 to 1942, when Arnold Print Works dominated the complex and employed upwards of 3,200 people at its peak; from 1942 to 1985, when the Sprague Electric Company operated a booming electronics plant, and from 1986 to today, the developmental and early operational years of Mass MoCA.

Thompson said natural downturns in the economy were usually the culprit as the mill buildings’ many residents came and went, and said as preliminary ideas for a contemporary arts center were discussed, the downtown landmark was presented early on as a potential site.

“The building was really the genesis of the idea,” Thompson said. “It was space that could hold some really great art that was looking for a home – new art, and also complicated installations that require space.

“Plus, the complete lack of activity in the downtown business district cast a shadow across all of Berkshire County,” he continued. “There was a great need for the town to redevelop itself, and there was more than enough space here.”

Several cities and towns in the region are well-acquainted with economic rise and fall, as major manufacturing mills brought boom years in their heydays, and later brought dark times as they downsized and closed.

As North Adams settles into its new identity as a small city in the midst of a rebirth, many similar communities are turning their attention to the reasons why, and hoping to spur a similar outcome for themselves.

“Any New England town that tied its fate to one company was, or is, in trouble, and looking for a magic bullet,” Thompson said, cautioning quickly that Mass MoCA is not such a quick fix, but rather succeeds through diversity, which in turn guards against history repeating itself. Over time, he said, the museum will prove to be a symbol and a starting point for North Adams, rather than a crutch.

“This is not a magic bullet – the museum itself only employs 58 people,” he said, going on to note that as a relatively young non-profit, Mass MoCA isn’t without its challenges. The museum’s budget hasn’t changed significantly since its first year in business, hovering around $5 million. As utility and insurance costs have risen, Thompson said, the complex has reduced programming to help close the gap, and is only now in the very early stages of planning an endowment-building campaign to augment the capital raised from the leasing of the property’s commercial space.

“But, ours is a story of diversification,” he said. “We’re a museum and a performing arts venue. We’re home to many mid-sized and small businesses, we’ve developed new commercial real estate and a new destination within North Adams, and we’ve also tried to be careful not to promise too much. Museums are fragile by nature; we’re getting stronger, but we still have a long way to go.”

A Study in Pen and Ink

Still, conversations regarding Mass MoCA’s successes to date continue. Locally, the Center for Creative Community Development (C3D), a joint project of Mass MoCA and Williams College made possible by a grant from the Ford Foundation, has completed several lengthy studies of art centers and museums and their effects on the economy, including Dia:Beacon in Beacon, N.Y., Swamp Gravy in Colquitt, Ga., and Real Art Ways in Hartford, Conn.

C3D’s study of its home base at Mass MoCA found that among other positives, the museum attracts about 95,000 additional visitors to North Adams each year and spurred an estimated $9.4 million boost to the local economy in 2002, according to the most recent U.S. Census data. The report also states that tourism-dependent industries including restaurants, hotels, and retail have seen increases in business, as have service-based ventures that receive steady business from the museum, such as commercial printers and computer repair and networking providers.

In short, C3D concluded that Mass MoCA had made the city of North Adams a more desirable place to live, work, and visit through a number of channels, and even the data-heavy report concedes that the reasons why are not always easily identifiable.

“Even in cases where the community and the cultural arts organization work in collaboration, and where the project is a success, there has been an absence of tools for collecting and analyzing data and articulating its meaning,” the report states.

For Barrett, the belief that Mass MoCA is the origin of much of North Adams’ success is unwavering.

“Mass MoCA has become the poster child for the creative economy and the impact the arts can have on a community,” Barrett said. “It’s been a catalyst for growth for seven years, and it hasn’t even come close to reaching its full potential.”

Still, that belief can be bolstered by what numbers are gleaned from studies like that of the C3D.

Specifically, some of the most promising growth has been in areas the city has been struggling to improve for many years, such as the entertainment sector. The museum has led to new growth in this realm in the form of eight new cinemas and a planned renovation of the historic Mohawk Theatre downtown, which Barrett believes will lead to a ripple effect in the hospitality and retail climate downtown.

The city’s housing market on both sales and rental levels is also gaining speed, and the C3D report backs that claim, noting that housing values have improved city-wide and properties nearest to Mass MoCA have increased in value the most, by about $11,000 on average.

“We’re seeing condos being created out of apartment space and greater housing developments in the downtown area, including a use of previously vacant space,” Barrett said. “That’s something we’ve been trying to do for years.”

Further, the study estimates that Mass MoCA has increased the community’s assets by about $14 million and by about the same in new business activity, though Thompson argued that figure could be even higher.

“I argue that’s about $6 million short,” said Thompson. “It’s short because it doesn’t take into account the businesses that are located here, 14 of them, which employ about 320 people.”

Those businesses include a film special-effects producer, two major law firms, two restaurants, a publisher, a photography studio, and the corporate offices of the Steeple Cats minor league baseball team, and speak to the diversity that Thompson believes is the crux of Mass MoCA’s multi-faceted success.

Abstract Interpretations

“The most interesting effects are still those that are hard to identify,” said Thompson, returning to the common theme. “Downtown was at 25% capacity before we opened, and now it’s at 75%. That’s undeniable, but if you take the analysis one step further to look at how those businesses have changed downtown, it’s harder to articulate, yet it suggests that North Adams still has a developing economy, which is something the hard numbers don’t show.”

Thompson noted other positive signs in the city, among them a decrease in unemployment rates and a softening of the once-defined lines between North Adams and other Berkshire communities.

“North Adams was once on the top of many a ‘worst’ list,” said Thompson, “but we’re not on the top of those anymore. There also used to be some major lines of demarcation between North Adams and other towns, like Williamstown, but those and that ‘town and gown’ separation between commerce and academia are also modulating. Overall, there’s a much healthier flow of ideas and capital. All of that is hard to pin down, but those improvements are also the goal at the end of the day.”

He mused that North Adams’ return to health is also having a positive impact on the region as a whole, equalizing tourism business across the northern communities as well as the historically robust southern Berkshire towns, such as Lenox.

“For years the power of the Berkshires was highly concentrated in the south,” said Thompson, “and now, Berkshire County is in a position to market itself like Napa Valley, the Hamptons, or Santa Fe, with respect to its mix of natural and cultural attractions. Mass MoCA has definitely helped position the Northern Berkshires in that constellation.”

In closing, Thompson said Mass MoCA’s effect on North Adams has added significant weight to the cultural economy model, and as the museum grows and commercial and developable space continues to garner interest, the location will only increase in value.

“In creating an invigorating, interesting atmosphere, a dose of creativity is valuable,” he said, “and also an important part of the financial picture.”

Framework for Success

Barrett echoed those sentiments, but when referring to the city he’s led for nearly a quarter of a century, the mayor is wont to add a little chutzpah to the equation.
“Overall, the climate and attitude in North Adams continue to improve,” he said.

“This city has been beaten up for years and years. But now, we’re fighting back.”

Jaclyn Stevenson can be reached at[email protected]

Departments

The following building permits were issued during the month of November 2006.

CHICOPEE

Sentry Uniform
803 James St.
$50,000 – 16’ x 42’ addition to front of building

EASTHAMPTON

Liebmann Optical
1 Industrial Parkway
$25,800 – New roof

GREENFIELD

Esthier Christopher
76 Hope St.
$1,500 – Fire Escape

HOLYOKE

O’Connell Properties Inc.
480 Hampden St.
$15,000 – Replace ceiling in second-floor conference room

LUDLOW

Town of Ludlow DPW
198 Sportsmen Road
$200,000 – Alterations to transfer station

SOUTHWICK

Karman Rhodes Plaza
515 College Highway
$180,000 – 3,600-square-foot addition

SPRINGFIELD

Jerron Realty LLC
1191 South Branch Pkwy.
$716,000 – Erect eight-unit condos

 

Mercy Medical Center
271 Carew St.
$61,000 – Renovate existing nursery

Our Lady of Mount Carmel Church
193 Williams St.
$552,000 – Construction and alterations

Sisters of Providence Health Systems
271 Carew St.
$8,400,000 – New ICU

Sisters of Providence Health Systems
271 Carew Street
$1,844,000 – ASU renovations

WESTFIELD

Westfield Bank
560 East Main St.
$900,000 – New Bank

WEST SPRINGFIELD

Longview Fiber Co.
42 Palmer Avenue
$30,000 – Roof repair

MJ O’Malley/Salomon Realty
52-54 Wayside Avenue
$80,000 – Office addition

Departments

The following business incorporations were recorded in Hampden and Hampshire counties and are the latest available. They are listed by community.

AMHERST

International Arthouse Features Inc., 83 Shays St., Amherst 01002. Larry Jackson, same. Film distribution.

BELCHERTOWN

Rushing Rivers Inc., 50 Two Ponds Road, Belchertown 01007. Piotr Parasiewicz, same. Research on rivers.

BRIMFIELD

Sunny Farm Days Inc., 81 Five Bridge Road, Brimfield 01010. Kimberly J. Morse, same. Marketing operations.

EASTHAMPTON

Scheherazade Reportory Theatre Inc., 32 Briggs St., Easthampton 01027. Mark J. Vecchio, same. (Nonprofit) For charitable purposes.

FEEDING HILLS

Family Bike of Agawam Inc., 1325 Springfield St., #4, Feeding Hills 01001. Trevor J. Emond, 67 Cooley Dr., Longmeadow 01106. Bicycle (and other sporting equipment) retail sales and repair.

HOLYOKE

Sacred Slam Inc., 263 Suffolk St., Ian Koebner, Holyoke 01040. Ian Koebner, same. (Nonprofit) To promote the peaceful resolution of conflict and respect for diversity through the arts and education, etc.

LUDLOW

PCD Group Inc., 185 West Ave., Ludlow 01056. Carlos Cortinhas, 34 Jestina Circle, Ludlow 01056. To operate an auto repair shop.

MIDDLEFIELD

New American Castle Museum Inc., 86 Chester Road, Middlefield 01243. Kim Baker, same. (Nonprofit) To operate a museum.

NORTHAMPTON

NoHo Management Inc., 36 King St., Northampton 01060. Mansour Ghalibaf, same, president, treasurer and secretary. Hotel management.

Northampton Swimming and Diving Booster Club Inc., 49 Northern Ave., Northampton 01060. Robert Boyton, 20 Emily Lane, Northampton 01060. (Nonprofit) To promote the sport of swimming and diving in local Hampshire county communities.

 

Somatics Inc., 32 Mason St., Northampton 01060. Steven Aronstein, same. Somatics and somatic education certification and consulting.

SPRINGFIELD

Korv Inc., 288 Worthington St., Springfield 01103. Orlando Velez, same. To provide a full restaurant/banquet hall service, including takeout and offsite catering.

R.R. Enterprises Inc., 125 Paridon St., Springfield 01118. Ronald Ruell, Sr., 121 Albemarle St., Springfield 01108. Sale of paper, used books, used clothing.

Talk Media Inc., 650 Belmont St., Springfield 01108. Michael Harrison, same. Media production and management.

WEST SPRINGFIELD

B & K Hospitality Management Co., 739 Prospect Ave., West Springfield 01089. Dinesh Patel, same. Hotel management.

Chunida Inc., 739 Prospect Ave., West Springfield 01089. Dinesh Patel, same. Operation of hotel.

Guyette Framing & Home Improvement Inc., 202 High Meadow Dr., West Springfield 01089. Chris P. Guyette, same. Framing and home improvement.

Revaba Inc., 739 Prospect Ave., West Springfield 01089. Dinesh Patel, same. Real estate holding company.

Summerwood Construction Inc., 1027 Amostown Road, West Springfield 01089. Scott C. Harvey, same. General contracting/residential and commercial remodeling.

Sunburst Inc., 739 Prosepct Ave., West Springfield 01089. Dinesh Patel, same. Operation of restaurant and bar.

WESTFIELD

Own your Home Inc., 60 Scenic Road, Westfield 01085. Charles Fortin, same. Providing sources of financing to sell real estate.

St. Pierre Brothers Drywall Inc., 18 St. Pierre Lane, Westfield 01085. Troy M. St. Pierre, same. Drywall work.

WILBRAHAM

Palmer Park Inc., 655 Glendale Road, Wilbraham 01095. Leonard F. Surdyka,
same. Real estate

Departments


Karen Volpe

PeoplesBank has announced the promotion of Karen Volpe to Assistant Vice President of the Fairview office located at 1936 Memorial Drive in Chicopee.

•••••

The Springfield Business Improvement District (BID) has announced the promotion of Jeffrey K. Keck to Executive Director. BID is an affiliate of the Economic Development Council of Western Massachusetts. Prior to his promotion, Keck served as operations manager at the BID for more than seven years. In his new position, Keck will continue to work closely with BID property owners, businesses, government, and the general public. He will also be responsible for coordinating special events and programs that will enhance the downtown business district with a focus on real estate.

•••••

Carlson GMAC Real Estate announced the following:
• Barbara Robinson has joined the firm as a Sales Agent in the Wilbraham office;
• Deborah Lenz has joined the firm as a Sales Agent in the Wilbraham office;
• Gisele Meunier has joined the firm as a Sales Agent in the Wilbraham office;
• Christine L. Swanson has joined the firm as a Sales Agent in the Longmeadow office;
• Sheila Clapprood has joined the firm as a Sales Agent in the Longmeadow office;
• Judith S. Cohen has joined the firm as a Sales Agent in the Longmeadow office;
• Suzanne W. Carter has joined the firm as a Sales Agent in the Holyoke office;
• Amy Meo has joined the firm as a Sales Agent in the Holyoke office;
• Jennifer Fleury has joined the firm as a Sales Agent in the Agawam office, and
• Chris J. Hall has joined the firm as a Sales Agent in the Palmer office.

•••••

Lamson & Goodnow of Greenfield has hired Coreen Foote, CPA, as Chief Financial Officer.

•••••

Ryan W. Crosby has joined the Palmer office of Carlson GMAC Real Estate.

•••••

Eric A. Marsh has joined Greenfield Co-operative Bank as Treasurer and Chief Financial Officer.

•••••

Gina C. Birchall has been named Vice President of Underwriting at Berkshire Life Insurance Co. of America, headquartered in Pittsfield. Birchall will be responsible for evaluating the effectiveness of current underwriting processes and engaging with Berkshire Life’s reinsurers on a strategic basis related to risk retention.

•••••

United Personnel Services Inc. announced the following:
• Lauren Mendoza has been named a Staffing Consultant in the Springfield office, and
• Rebecca Freeman has joined the Hartford office as a Staffing Consultant.

•••••

William P. Chase II, President and Owner of Hi-Tech Window and Siding Installations Inc. of Haverhill, has been appointed to the Westfield State College Board of Trustees by Gov. W. Mitt Romney. Chase is a 1991 alumnus of the college.

•••••


Sheryl J. Sadler-Twyon

Sheryl J. Sadler-Twyon has been named Vice President for the Information Technology Department of Florence Savings Bank.

•••••

The Cancer House of Hope, with locations in Westfield and Springfield, announced the following:
• Parker Hodgman has been named a member of the Board of Trustees for the 2007 fiscal year;
• Jenn Cohen has been named a member of the Board of Trustees for the 2007 fiscal year, and
• Jennifer DeMoe has been named a member of the Board of Trustees for the 2007 fiscal year.

•••••

Century 21 Pioneer Valley Associates announced the following:
• Arthur Haskins III, a Sales Associate, has successfully completed the CREATE 21® New Agent Training Program;
• Terry Bartus, a Sales Associate, has successfully completed the CREATE 21® New Agent Training Program, and
• Erica Burns, a Sales Associate, has successfully completed the CREATE 21® New Agent Training Program.

•••••

Dave Boisselle has been promoted to Vice President of Operations at J. Polep Distributions Services in Chicopee. Prior to his promotion, Boisselle served as director of operations for 18 years.

•••••

 

The Greater Springfield Convention and Visitors Bureau (GSCVB) has appointed Alicia M. Szenda to Group Tour Coordinator. Her responsibilities will include working closely with the GSCVB’s Group Tour Committee to develop initiatives to increase motor coach visitation to the Pioneer Valley. She will also represent the region at industry-related trade shows and conventions.

•••••


Lyn Yarmesky

Lynn Yarmesky has been named Vice President of Lending at the STCU Credit Union, with offices in Springfield and Westfield.

•••••

 

Tighe & Bond, Inc., based in Westfield, announced the following:
• Alfred Mascia Jr., P.E. has joined the firm. Mascia is a civil engineering manager and licensed professional engineer with more than 28 years of experience in the design, planning, management, and construction administration for a diverse mix of site-development projects;
• Christopher O. Granatini, P.E., has joined the firm. A registered professional engineer, he brings more than 10 years of experience in various aspects of transportation and traffic engineering;
• Daniel P. Rukokoski, PWS, RSS, has joined the firm. He is a senior environmental scientist with more than 11 years of experience in wetland delineation; municipal, state, and federal permitting; remedial investigations; Phase I, II, and III environmental site assessments; and environmental health and safety, and
• Craig S. French, P.E. has joined the firm. A registered professional engineer in Massachusetts and New Hampshire, French adds a decade of structural engineering experience to the firm. As manager of the structural department, he will be responsible for structural engineering and architectural design, with involvement from the conceptual phase and planning through final design and construction.

•••••

OMG Inc. in Agawam announced the following:
• Brian Wroblesky is now the Midwest Regional Manager for Roofing Products Sales;
• Stephen Trites has been named Southeast Regional Manager;
• Sean Kelly is now in charge of the Northeast region;
• Joe DiSanto has been named Customer Service Manager for Roofing Products;
• Andy Cleveland is transitioning within Roofing Products from National Accounts to Product Management. He will be responsible for the sales and marketing of the OlyBond program;
• Brent Kreutzer has been named National Accounts Manager, and
• Corey Rohland has been promoted to Western Regional Manager.

•••••


Adam Lesko

Adam Lesko, a board certified Microbial Consultant, has formed Green Environmental Consulting in Northampton. His firm specializes in industrial hygiene, indoor environmental quality, and mold consulting services. In addition, his company develops and maintains custom database solutions for managing asbestos and other environmental data.

 

•••••


Michael T. Moriarty

Michael T. Moriarty has joined the staff at United Bank as a Senior Vice President in the Commercial Banking Department. He will be based out of the main office on Elm Street in West Springfield, and will work with commercial clients throughout the bank’s market area.

•••••

 


Madeline Claudio

Madeline Claudio has been promoted to Business Development & Sales Manager in the TD Banknorth branch at 958 State St., Springfield. In her new role, she will focus on growing and developing business in the branch serving customers throughout the region.

•••••

 


Denise Eldred

Denise Eldred has joined the Office of Development and Alumni Relations as Coordinator of the Annual Fund at American International College (AIC) in Springfield. In her new position, Eldred will serve as Phonathon Director. She will also work with AIC donors, and will be involved in planning alumni events.

Sections Supplements
Private Garden Provides an Oasis for a Unique Set of Clients

As Hurricane Rita ripped its way through the Texas-Louisiana coast in September, 2005, home and business owners braced for the worst.

The owners of the Timberline Nursery in Hillister, Texas as well as the greenhouse’s designer — Private Garden of Hampden — were among the worried. Indeed, the 650,000-square-foot glass structure was among the largest and most vulnerable buildings in the storm’s path.

But when the skies cleared, the nursery still stood — with minimal damage, and far better off than many surrounding buildings.

And 2,000 miles away in Western Mass., the Hickson family breathed a sigh of relief, knowing their client’s business was safe, and that their product had just weathered the ultimate test.

Joe and Kathy Hickson, who started Private Garden in 1984, have created a name for themselves in the home and garden industry, as one of just a handful of companies that offer high-end glass enclosures for commercial and residential use.

Locally, they are also an example of a thriving family business, one that began with a $200 loan more than two decades ago and now employs not only the Hicksons, but also two of their children, Joe Hickson III and Jennifer Sackrider, who spoke with BusinessWest about the business, its history, and its future.

“We’ve worked in almost every state,” said Sackrider, noting that the wide reach of the company requires plenty of international and domestic travel for its principles; in fact, her parents were on location at press time in Hillister, meeting with the Timberline Nursery owners to finish a final round of repairs. “It’s our job to bring the customers in, and also to design and build the structure they need. We’re involved from start to finish.”

Pane and Simple

Private Garden specializes in the design, sale, and installation of both residential and commercial greenhouses. That includes glasshouses, heated conservatories, and pool enclosures for residential clients, and growing ranges, garden centers, and boutique greenhouses on the commercial end.

Joe and Kathy Hickson first entered the business while living in Virginia and while Joe was working with a local park and recreation department. He hired a glasshouse company for a project, according to Sackrider, and later decided to enter the industry himself.

He has a master’s degree in education and Kathy a degree in occupational therapy, but still, the business that draws from specialties such as architecture, engineering, construction, and horticulture has proven to be a good fit for the Hicksons. The company is at the close of a strong year, and saw one of its best years ever in 2005. Private Garden is also one of just five such companies nationwide that provide these high-end types of glass structures, and even within such a small pool of competitors, the company has carved its own niche to stand out.

The first strength is seen in the customization of orders. Every order is different, especially in the residential sector, and while Sackrider said about 80% of Private Garden’s clients are commercial, many of the more customized aspects of the smaller, residential enclosures are now being seen among corporate clients such as garden centers.

Garden centers are getting creative, she said, to survive in a landscape dominated by big box stores offering similar products at lower prices.

“The big boxes are knocking out the little guys,” said Sackrider. “And if they don’t have something that’s appealing and makes them stand out, those smaller centers are not going to last.”

Climate Control

Those ‘little guys’ include destination garden centers — larger businesses that attract customers from a wide radius; regional garden centers, and boutique garden centers, the smallest of the three and those most threatened by the big box trend.

To better compete, all types of garden centers are adding an array of bells and whistles to increase productivity, such as irrigation and environmental control systems, or adding a little flair to an existing business by constructing a greenhouse that includes cupolas, lanterns, or covered walkways, and in some cases, even added event space, restaurants, or coffee bars.

To offer that customization that is increasingly in demand, Private Garden works closely with a number of European fabricators that specialize in different types of greenhouses, such as Lloyd Hamilton of Belgium, which manufactures wood conservatories and orangeries, and Hartley Botanic of England, which has earned an endorsement from Royal Botanic Gardens Kew for its Victorian glasshouses.

“There are so many different products to choose from that there are limitless things we can do,” said Sackrider.

The structures start at about $23,000, but after pouring a foundation and completing the necessary masonry on their own, Sackrider said most people are committed to upwards of $50,000 to install a residential greenhouse, and much more than that for a commercial model.

“We’re the Rolls Royce of the industry,” she said, adding that the lofty distinction also adds some interesting wrinkles to an already very specialized business.

All Private Garden structures, commercial as well as residential, are custom- designed and built, using a team of architects, designers, craftsmen, and engineers culled from both the Private Garden staff and those of the European partnering companies. They’re also constructed onsite across North America, as local as a few feet down the street from the company’s headquarters at Hampden Nurseries, and as far away as Washington, California, Bermuda, and Hawaii.

But the high-end nature of the product, particularly in the residential market, also creates some intriguing concerns for the company.

The firm has a number of wealthy and, in some cases, well-known clients, so Sackrider explained that staff members, numbering about 20, are trained to value the privacy of their customers as much as quality of craftsmanship.

Beyond that, many affluent areas, Beverly Hills, for instance, have ordinances in place to maintain quality of life for its residents, such as construction bans after certain times of the day and noise restrictions on weekends.

Private Garden also has a strong following in New York City, as the only greenhouse purveyor in the Northeast that uses aluminum frames as well as wood; building codes in major cities often prevent the use of anything other than aluminum when building additions of any kind, said Sackrider, let alone one as unique and fragile as a glass conservatory.

That has created a cadre of clients who have ordered custom conservatories in the logistical nightmare that is Manhattan because, well, they can — one client even had one installed in his 16th floor, penthouse apartment — and making no easy feat out of completing an already complicated job.

Inch by Inch

That’s a trend, Sackrider added, that illustrates the nature of Private Garden’s business. On one hand, it caters to a wealthy set, and on the other, to garden centers that instead of dying in the shadow of big box competitors, are making major investments in their craft.

“In our industry, we see firsthand on the residential side that regardless of the economy, the rich keep spending,” she said. “And commercially, people are either getting out or stepping up.”

The Timberline Nursery in Hillister, however, is simply doing what its customized greenhouse allows them to — standing tall, while the winds of change blow around its reinforced glass and aluminum walls.

Jaclyn Stevenson can be reached at[email protected]

Cover Story
What’s Next for the Pioneer Valley Economy
Cover

Cover

As the calendar turns to 2007, economists see some growth for the Commonwealth, but mostly a continuation of the pattern of unspectacular progress that has defined the past few years. In other words, look for a continuation of the jobless, or nearly jobless, recovery. As for the Pioneer Valley, “it just keeps plugging away,” said one observer, noting that its relative stagnancy is better than some regions have experienced.

It’s been 16 years since a Democrat has been governor of the Bay State, and anyone in business who can clearly remember 1990 and the years that followed … would rather not.

Which is why some apprehension on the part of the business community at the dawn of the Deval Patrick era would be understandable. But there has been little of that to date, according to most observers, who say that, for now at least, Patrick is being given the benefit of the doubt when it comes to business, keeping the costs of conducting it in this state under control, and a host of issues that impact the Commonwealth’s ability to attract and retain jobs.

There are several reasons for this, said Andre Mayer, senior vice president of Communications and Research for the Associated Industries of Mass. (AIM), starting with the fact that the outgoing governor, Republican Mitt Romney, would receive only a mixed report card from many in the business community about containing business costs. There is also the rhetoric Patrick issued during the campaign, especially about education and creating a better-trained workforce — and the promise that it will translate into positive action in the months and years ahead.

“Thus far, I haven’t seen any real alarm about Patrick or a one-party government,” he said, referring to the Democrats’ stranglehold on Beacon Hill. “In fact, the business confidence index rose while Patrick was pulling away in October.

“I think part of the reason he was elected is the feeling that the emphasis will shift from taxes to other issues,” he continued, “and so far, Patrick has been saying all the right things; he doesn’t act like a tax-and-spend Democrat.”

But while Patrick is apparently not a cause of real concern as the calendar turns to 2007 (things may change later), there are some other matters that do warrant apprehension. At the top of the list is the condition of the housing market, especially in the Eastern part of the state. Prices have declined between 10% and 15% over the past year or so, and some analysts say they could fall another 10% before bottom is officially hit.

The falling prices are making the state marginally more affordable for workers, which is good news, said Bob Nakosteen, faculty member of the Isenberg School of Management at UMass and executive editor of Benchmarks, the university’s quarterly report on the state’s economy. But that downturn has certainly impacted consumer spending, while also hurting both the construction sector and the legion of Realtors operating across the Commonwealth.

The broad result is an overall decline in confidence, which is another of the matters to watch closely as the new year unfolds, said Nakosteen, adding that the slow start to the holiday shopping season, a few rough days for the stock market after that first shopping weekend, and talk nationally of inflation and possible interest rate increases to ward it off won’t help boost confidence.

There are other factors to consider, including energy prices — lower for the time being, but always volatile — that have most analysts projecting modest (2.5% to 3%) growth for the year ahead, said Nakosteen.

That would represent a modest decline from recent events, he said, noting that the Massachusetts economy performed better over the past six months (3.6% growth in gross state product) than at any time since the current expansion began in 2003. This growth was prompted by a resurgence in technology markets, especially demand for microchips, he explained, noting quickly that there are signs that things are already slowing down again.

For the longer term, analysts are wondering, as they have for the past several years, where the next surge in jobs for the Bay State and the Pioneer Valley will come from. In a recent article written for Benchmarks (see page 37), Nakosteen chronicled 20 years of relative stagnancy for Western Mass., with questions about if, when, and how it might end.

“The region just keeps plugging along,” he said, noting that, while ‘stagnant’ is generally not a positive economic term, in this case it’s better than some areas of the state, which have witnessed dramatic surges, but equally dramatic declines.

Through the Looking Glass

When asked about what to expect from the Deval Patrick administration, Jeff Ciuffreda, vice president of Government Affairs for the Affiliated Chambers of Commerce of Greater Springfield, said he’s not hearing a lot of negative talk.

Like Mayer, he said Patrick’s campaign and its theme, Together We Can, created generally positive vibes, and the business community is, by and large, withholding judgment until the picture is colored in.

“He seems to at least speak the language of business,” said Ciuffreda, noting that Patrick has served on several corporate boards and would seem to appreciate the needs and concerns of business owners. “How that will translate … we don’t know yet.”

To date, Patrick has been short on specifics with many issues ranging from the the fate of the Finance Control Board — the ACCGS would like it to remain in business — to his first budget. He has been outspoken on public higher education, and recently told an audience at UMass that he would push to increase spending on state schools by $400 million over five to seven years.

As for Western Mass., Patrick, like previous candidates and governors, has pledged support for the region. However, some are already alarmed by how few members of his transition team (7%) are from the Pioneer Valley.

“We may need to keep his feet to the fire on Western Mass.,” said Ciuffreda. “We’ll know a lot more in a year or so.”

That statement applies to many issues and concerns, he said, noting that while waiting to see what Patrick and his team members do in their first year, economy watchers will also be monitoring the housing market, energy prices, the war in Iraq, and the strength of the dollar — or lack thereof.

The softening of the housing market is still largely an Eastern Mass. phenomenon, although sales volume has fallen in the Pioneer Valley and prices has remained steady, said Nakosteen. But the impact is felt statewide because of the broad ripple effect. Consumer spending will continue to decline if the trend does not reverse itself, due to a phenomenon known as the ‘wealth factor.’

As Nakosteen explained, many individuals now view their homes as their principle vehicle for investing (savings rates remain low), and when homeowners see the value of their property diminish, they feel less wealthy and are thus less apt to spend.

“That’s why the housing market is the biggest concern for the year ahead,” he said, adding that economic projections for the next several quarters are muddled because of general uncertainty about housing prices and sales. Debate continues on whether bottom has been hit and, if it hasn’t, when that might occur — the consensus is the second or third quarter of next year.

The Big Picture

The sum of the many factors influencing the economy will determine how much of a surge will be seen — in the overall economy and in jobs.

While current conditions wouldn’t be described as a truly ‘jobless economy,’ the phrase that became popular in ’03 and ’04, there haven’t been significant gains in employment statewide or regionally.

“We set a record for merchandise exports this year,” said Mayer. “We’re making the stuff the world wants, but we’re just not employing a lot of people to make it.

“Hiring is still regarded almost as a last resort for some employers,” he continued, “and the availability of good people is one big reason why. Some companies just can’t find people.”

Overall, the state has seen roughly 1% growth in the number of payroll jobs over the past year, said Nakosteen, noting that the state was registering 2% to 2.5% increases during the early years of the decade. Most recent gains have come in professional and business services (7,100 jobs), education and health services (6,800), and financial services (4,200). In addition, 3,900 jobs were added in construction.

This relative stagnancy on the jobs market has contributed to an ongoing out-migration of state residents, the extent of which is still being debated, said Mayer, noting that the exodus, however large it may be, has some economists worried.

And the trend will continue, he said, until the state creates large numbers of new jobs. When and how that will happen are both $64,000 questions.

There are many theories about where the next large wave of jobs will emerge — from renewable energy to biotechnology to medical instruments manufacturing — but no clear indicators, said Mayer, who doubts that any of those sectors will blossom into large-scale jobs centers.

“I’ve heard that renewable energy could be the next big growth area, but I don’t see it,” he told BusinessWest. “How many people does it take to run a windmill?”

Nakosteen agreed, saying that the next big source of jobs probably hasn’t identified itself yet.

“Massachusetts has a long history of reinventing its economy, and it will do so again,” he explained. “But if there’s a new engine out there that’s going to drive us, it’s not at this point identifiable. And one of the reasons we’re going to see very, very minimal, almost stagnant employment growth over the next few years is because we don’t have this new engine out there.”

That same statement can be applied to Western Mass., which has seen some job growth in biotechnology and medical instruments, but, overall, hasn’t found anything to replace the manufacturing jobs that have given the region its identity. This fact, coupled with the region’s minimal but consistent growth, adds up to remarkable resiliency, he said.

“Over the past century, the Pioneer Valley has lost most of its important employers, especially in manufacturing,” he explained. “If you look at other areas of the country, when they lose their major employers and enter a recession, they go into a death spiral; we just keep plugging away.”

Nakosteen attributes this phenomenon to the region’s employment anchors — UMass, MassMutual, Baystate Health, and others, who have maintained their core strength over the years — and also to new small-business development. “This region is much better off than other areas that have lost their manufacturing bases,” he said, “and I think it’s because of those core businesses.”

Identity Crisis

Can the region break free of the stagnancy that has defined it for the past few decades? Possibly, said Nokosteen, but it probably won’t come from companies leaving Boston for the Valley and its lower cost of doing business.

“The prevailing theory is that if business owners are going to leave the Boston area, they’ll go all the way to the Research Triangle,” he explained. “They won’t stop along the way in Springfield.”

Thus, growth will likely be organic, and Nakosteen isn’t sure where it will come from.

“We don’t have an economic identity, and we don’t have an engine of growth; I don’t see anything coming to the fore,” he told BusinessWest. “But it’s not obvious that anything has to come to the fore; we could be like this forever more.”

George O’Brien can be reached at[email protected]

Departments

The following business incorporations were recorded in Hampden and Hampshire counties and are the latest available. They are listed by community.

AGAWAM

Esperanza Inc., 27 Grant St., Agawam 01001. Dmitriy A. Bazukin, same. Transporting vehicles across the state with a truck.

BRIMFIELD

Premier Singles Inc., 73 Dunhamtown Palmer Road, Brimfield 01010. Maria N. Thomson, same. (Foreign corp; DE) Social networking.

EAST LONGMEADOW

KCL Corp., 422 North Main St., East Longmeadow 01028. Kam Chow Lau, same. Provide prepared ethnic food and drink.

New England Time Solutions Inc., 41 Lee St., East Longmeadow 01028. Karl Cook Bailey, Jr., same. Selling time recording and payroll systems equipment and providing related services.

Reflections by Claudia Inc., 23 North Main St., East Longmeadow 01028. Claudia H. Walsh, 374 Pinehurst Dr., East Longmeadow 01028. Retail sale of home furnishings and gifts.

FLORENCE

Northampton Boys Soccer Boosters Inc., 103 Pioneer Knolls, Ext., Florence 01062. Amanda Cronin, same. To support boys’ soccer teams by fostering positive team spirit, etc.

HAMPDEN

Excel Home Care Services Inc., 83 North Monson Road, Hampden 01036. Rebecca L. Paquette, same. Nursing services.

LEEDS

The American Singers’ Theater Corp., 231 Main St., Leeds 01053. Alan W. Schneider, same. Producing events and providing services in the performing arts.

LONGMEADOW

Memory Lane Lamps Inc., 28 Rugby Road, Longmeadow 01106. Steven D. Couchon, same. Wholesale and retail sale of lamps and other goods.

LUDLOW

DJZ Inc., 53 Blanchard Ave., Ludlow 02056. Denise J. Zrakas, same. Child care business.

Westfield Gas & Electric Cooperative, Moody St., Ludlow 01056. Daniel Golubek, 82 Wood Road, Westfield 01085. To deal in energy or energy-related services.

MONSON

Docco Mountain Supply Inc., 45 Bethany Road, Monson 01057. Daniel W. O’Connor, 24 Circle Dr., Monson 01057. To manufacture and sell ski lift parts.

NORTHAMPTON

Hampshire County Partnership to Improve End of Life Care Inc., 168 Industrial Dr., Northampton 01060. Tracy Carroll, 2 Warner Row, Leeds 01053. (Nonprofit) To educate the public regarding all aspects of life care, etc.

 

Student Educational Exchange Inc., 29 Adare Place, Northampton 01060. Megan Connelly, 375 Mulberry Road, Mansfield Center 06250. (Nonprofit) To engage in education.

SOUTH HADLEY

Definitive Protection Solutions Inc., 78 Bardwell St., South Hadley 01075. Carlos Ramirez, same. Security services.

Home First Remodeling Inc., 5 Wright Place, South Hadley 01075. Michael Troy Reiter, same. Residential remodeling.

SOUTHWICK

J.L. Towing Inc., 40 Sam West Road, Southwick 01077. John A. Litwak, Jr., same. The retail sale of auto parts and towing services.

SPRINGFIELD

Affordable Enterprises Inc., 69 Maple St., Springfield 01105. Dwayne Harris, 5225 Longridge Ave., Las Vegas, NV 89146. Earl G. Wilson, 69 Maple St., Springfield 01105, treasurer. Residential and commercial construction, home remodeling, etc.

Community Contracting Inc., 211 Wilbraham Road, Springfield 01109. Jose L. Fernandez, 70 East Haverhill St., Lawrence 01841. Home improvements, installation of security systems, real estate development, etc.

Iglesia Camino Al Cielo Pentecostal Inc., 758 Carew St., 3rd. Floor, Springfield 02204. Joel Caballero, same. (Nonprofit) To preach the gospel in the Christian way of life.

Israel Inc., 29 Berkeley St., Springfield 01109. Grace Morris, same. Cyberservice working on the Internet doing consultation.

WTKD Inc., 691 Boston Road, Springfield 01119. Won Young Ju, 30 Sunnyside Terrace, Wilbraham 01095. To operate a martial arts institute, etc.

WESTFIELD

Alliance Home Improvement Inc., 148 Berkshire Dr., Westfield 01085. Sergiy Suprunchuk, same. Home improvement.

Howard Barber CPA Corp., 1 Court St., Westfield 01085. Howard Glenn Barber, 25 Willow Brook Lane, Westfield 01085. Accounting and business services.

Prometheus Labor Communications Inc., 10 Kane Brothers Circle, Westfield 01085. Stephen Dondley, same. Computer consulting and design services.

WILBRAHAM

Coffee Guys Corp., 8 West Colonial Road, Wilbraham 01095. Thomas F. Sweeney, same. Retail coffee sales.

Wilbraham Middle School PTO Inc., 78 Oakland St., Wilbraham 01095. Georgina Trebbe, same. (Nonprofit) To encourage cooperation among parents, school staff and community, etc.

Departments

The following building permits were issued during the month of November 2006.

AGAWAM

Louise Pananas
916 Suffield St.
$900,000 — Renovation of machine shop to new restaurant and banquet facility

AMHERST

Sunsations
6 University Dr. 109
$5,482 — Construction of two new tanning rooms and a storage area
EAST LONGMEADOW

Hafey Funeral Home
120 Shaker Road
$35,000 — Bathroom renovation

GREENFIELD

Bank of Western Mass.
45 Federal St.
$10,000 — Re-roof

HOLYOKE

Holyoke Mall Company
L.P. C/O Pyramid Companies The Clinton Exchange

50 Holyoke St. – Space G – 305
$16,500 — Remodel Existing Master Cuts Hair Salon Store

Holyoke Mall Company
L.P. C/O Pyramid Companies The Clinton Exchange
50 Holyoke St.
$325,000 — Remodel Existing Coldwater Creek Store

Holyoke Mall Company
L.P. C/O Pyramid Companies The Clinton Exchange
50 Holyoke St.
$446,325 — Lane Bryant — remodel existing store

Holyoke Mall Company
L.P. C/O Pyramid Companies The Clinton Exchange
50 Holyoke St.
$1,074,998 — Sports Authority — remodel existing store

Holyoke Mall Company
L.P. C/O Pyramid Companies The Clinton Exchange
50 Holyoke St.
$125,286 — Payless-remodel existing store

NORTHAMPTON

New Commercial Building
332 Pleasant St.
$202,200 — N.A.

Service Properties Inc.
84 Conz St.
$150,342 — Interior & exterior renovations

 

Ten Main Street
$43,000 — Construct interior walls to divide space

Pizza Factory
143 Main St.
$10,800 — Install kitchen exhaust system

SOUTH HADLEY

Center Redevelopment
29 College St.
$24,575 — New roof

Center Redevelopment
29 College St.
$21,575 — New roof

Mt. Holyoke College
50 College St.
$21,389,060 — New dorms

SPRINGFIELD

Derf Realty
1 Carando Dr.
$98,000 — Renovate office space for new tenant.

Laundromax
57 Allen St.
$340,000 — Fit out existing building into new laundramat.

Mercy Medical Center
233-271 Carew St.
$84,688 — Expansion of existing infusion area.

Pine James Apartments
25-45 Pine St.
$339,750 — Renovation

Springfield College
263 Alden St.
$718,000 — Addition of science classroom

WESTFIELD

Powdermill Village Apartments
126 Union St.
$600,000 — Renovation due to fire, buildings 9,10,19, and 20

WEST SPRINGFIELD

KFC
931 Riverdale Road
$90,000 — Remove glass atrium and re-side.

Departments

The following building permits were issued during the month of October 2006.

CHICOPEE

Applebee’s; Applebee’s Northeast Inc.
597 Memorial Dr.
$1,278,405 — Build a new restaurant

EASTHAMPTON

Michael Shaefer
69 Ferry St.
$400,000 — Build a one-story office building

GREENFIELD

104 Federal St.
$7,800 — Remove existing roof and install new roof system

HADLEY

Joe’s Greek Place
367 Russell St.
$13,000 — Remodel of tenant space at Hampshire Mall

HOLYOKE

Federated Department Stores Inc.
400 Whitney Ave.
$100,000 — Tenant fit out

Homestead Grocery Mart Inc.
615 Homestead Ave.
N/A — Build/remove walls; interior renovation

Houston Enterprises Inc.
2241 Northampton St.
$90,000 — Interior renovations

Loomis House Inc.
298 Jarvis Ave.
$45,000 — Renovations to Sheldon dining room and nursing center

PBHQ Whitney Inc.
330 Whitney Ave.
$20,000 — Fire damper repairs.

Olsen Construction Services, LLC
1025 Main St.
$219,000 — New storefront glass and aluminum; add fire protection system

NORTHAMPTON

City of Northampton
56 Vernon St.
$21,400 — Re-roof

 

CVS Pharmacy
366 King St.
$11,000 — Replace building cornice

Northhampton Realty
244 King St.
$89,000 — Construct office addition

Smith College
36 Bedford Terrace
$660,000 — Install sprinkler system, interior and exterior repair

Smith College
14/18 Green St.
$52,000 — Interior renovation for pizza restaurant

Smith College
21 Prospect St.
$900,000 — Construct six housing units and revised parking

PALMER

Pinocchio’s Pizzaria & Bar
2054 Bridge St.
$33,220 — Renovation for new pizza restaurant

SPRINGFIELD

American International College
125 Cortland St.
$127,054 — Extend existing weight room and add HVAC to weight/exercise facility.

Diocese of Springfield
395 Chestnut St.
$845,000 — Rebuild roof

Mercy Hospital
27 Carew St.
$195,760 — Renovate to PT/CT scan room.

Mercy Medical Center
233-271 Carew St.
$435,000 — Renovation to existing space.

Springfield Housing Authority
1118-1122 St. James Ave.
$345,300 — General construction and site work

Springfield Ventures
76 Bay St.
$245,000 — Remodel apartment building

Departments

The following Business Certificates and Trade Names were issued or renewed during the month of October 2006.

AGAWAM

Anchor Electric LLC
687 Silver St.
Arcadio Rodrigues Jr.

Car’s Medic
134 Beekman Dr.
Steve P. Rahilly

Century 21 Hometown Associates
5 North Westfield St.
John E. Shuler Sr.

Giovanni’s Pastry Shop
719 Main St.
Bruno Russo

Henderson Real Estate
33 Tom St.
Wayne Henderson

Olson Apartments
168 Maynard St.
Mark D. Olson

Open Bay Distribution
643 Suffield St. 32
Keith Crossman

Paradise Grooming
582 Springfield St.
Elaine. L. Greco

Rac Carpentry
44 Rugby Road
Richard A. Cournoyer

RLS Real Estate Holdings
548 Mill St.
Antonette Coughlin

St. Pierre Enterprises
244 Southwest St.
Guy St. Pierre

T’s Jewelers
559 Springfield St.
Zinorey G. Tokman

The T.V. Doctor
16 Southwick St.
David Gomez

Vicki’s Hairstyling
351 Main St.
Vicki Fontana

AMHERST

Amherst Art Walk Associates
79 South Pleasant St.
Susan Loring-Wells

Bacon & Wilson P.C./
Monsein & MacDonnell
6 South East St.
Bacon & Wilson P.C.

KBC Carpentry
109 Potwine Lane
Kalil Baez- Cournier

CHICOPEE

ALFA Construction
16 Charles St.
Sergy Karnaukh

Auto Techniques Inc.
1424 Granby Road
Norman Avey

Applebee’s Neighborhood Bar & Grill
597 Memorial Dr.
Applebee’s Northeast Inc.

Black Canton Leather
724 Chicopee St.
Ian W. Craik

Charming Alterations
& Dry Cleaning
480 Memorial Dr.
Chun Cha Yi

Continental Beauty Salon
290 East St.
Hanna Dziertgowski

Creative Design Custom Homes
66 Greenwood Terrace
Bruce M. Burns

Lacroix’s Market & Lunchenette
582 Chicoppe St.
Paul M. Green

Neighborhood Home Improvement
163 South St.
Manolin Fernandez

Sams Food Store
1031 Chicopee St.
Shakeel Ahmed

EASTHAMPTON

Exxon Mobil Lubricants &
Petroleum Specialty Co.
62 Oneil St.
Deborah R. Taule

Pick Your Flick
74 Cottage St.
Elizabeth & Timothy Jenks

Sakura Originals
6 Pine Brook Dr.
Charlene Donnelly

Samara’s Spotless Housecleaning
34 Briggs St. Apt. 2
Samara E. Loewenstein

EAST LONGMEADOW

Floating Lotus Jewelry
P.O. Box 35
Janet Q. Weinberg

JMG Salon
137 Maple St.
Ann Elizabeth Martin & Cynthia Ann Airoldi

New England Time Solutions
41 Lee St.
Karl C. Bailey Jr.

Remembrances by Claudia
94 Shaker Road
Claudia Helen Walsh

GREENFIELD

Atypical Tanning
31 Forest Ave.
Kelly F. Brown

Blue Ganu
2 Graves Road
Terry Gray

Mohawk Used Furniture &
Antiques
261 Mohawk Trail
Sallie Jean Shibley

One True Water
Therapeutic Touch
278 Main Street Suite 201
Scott M. Belanger

O’Neil Tree Service
178 Leyden Road
Brendan Reid O’Neil

HADLEY

Polish Kitchen
8 Railroad St.
Kristina Beaudry

Pug Enterprises
320 Russell Road
Ted A. Diamond

Tigon Martial Arts
317 Russell St.
Thomas E. Brown

HOLYOKE

Brad Matthew Jewelers
2225 Northampton St.
Brad M. Dimiero

Edwin’s Painting &
General Construction
21 Jackson St.
Edwin Riviera

J & C Enterprise
100 Nonotuck St.
John Hurley

LONGMEADOW

Laura Hurley Consultant
93 Pleasant Ave.
Laura Jane Hurley

Packaging Consulting
Design Services
81 Oakwood Dr.
Lewis George Lamson Jr.

LUDLOW

Ludlow Rehab and
Contracting Co.
10 Birch St.
Anna P. Goncalves

NORTHAMPTON

C&J Motor Cars Inc.
110 Pleasant St.
Christopher P. Cahillane

Raw Artifacts
351 Pleasant St.
Robert Andrew Whitcomb

O’Riley’s Service
124 Chesterfield Road
Riley Liptail

 

Strong & Healthy Smiles
40 Main St. Suite 25
Dr. Suzanne R. Keller

Tagsalelive.com
320 Riverside Dr.
Clayton & Robert Cummings

Valley Stress Reduction
Cooley Dickinson Hospital
Ellen Kaufman M.D.

PALMER

Gil’s Gym & Racquet Health Club
Kmart Plaza Route 20
Glen Gary Gilmore

N.M. Construction
3152 Main St.
Nathaniel Messier

Something Old Something New
1540 Park St.
Deborah Hartley

The Professional Agency
Protective Services
46 Fuller Road
Margarita Garcia

SOUTH HADLEY

Busy Bee Printing Press
29 Woodbridge St.
Cheryl Burke & Alicia Pritt

Slate Software
314 East St.
Vincent P. Calvanese Jr.

Therapies
103 Main St.
Charles Eliopoulos & Ralph
Pearsall

SOUTHWICK

Haskell & Clark Builders
85 South Loomis St.
Patricia Haskell

J & R Consulting
8 Pearl Brook Road
Janet L. Brodalski

Pioneer Valley Tae Kwon Do
568 College Highway
Christopher G. Miltimore

Rykus Design
49 Lakeview St.
Thomas Joseph Pietrosanti

Sue Place
449 College Highway
Sooyoung Hong

Walter Kryzuski Construction Co.
24 Crescent Circle
Walter Zryzuski

SPRINGFIELD

Advanced Tree Service
20 Harbour Road
Gary M. Gaudette

Agass Systems
35 Harvard
Donald A. Mitchell

Atlantic Night Club
1389 Liberty St.

Baystate Surgical Associates
2 Medical Center Dr.
Loring S. Flint M.D.

Biggs Painters
6 Gerris Court 104
Ricarte Burgos

Braiders Edge
654 Page Blvd.
Daniel A. Carthon

Career Resource Associates
357 Cottage Street
Daniel Carthon

Clean As A Whistle
111 Phoenix Ave.
Samuel & Lillian Cortes

Club Casablanca
1389-93 Liberty St.
Alberto Morales

Conquest
2071 Roosevelt Ave.
AT&T Corporation

Create-A-Change
90 Berkshire Ave.
Henry Louis Balyarim

Daryl’s Place
892 State St.
Kim Alston

Deb’s Auto Repair
182 Walnut St.
Deborah Barnes

Doris @ NoLimit Hair Salon
185 Ambrose St.
Doris Hair

EC Construction
106 Bacon Road
Edgar C. Cintron

Fabulous Cuts
363 Boston Road
Joe C. Long Jr.

Fernandez Car Accessories
501 Main St.
Hector Fernandez

Fine Cleaning Service
39 Shaine Circle
Mamie Lou Jackson

Gamestop 233
1655 Boston Road 77
Michael Nichols

H&E Affordable Kitchen & Bath
864 State St.
Horace John

Ivette’s Images
6 Johnson St.
Petra I. Cappas

Nails Model
459 Main St.
Tryen Ktu

Nayab Enterprise
1112 Bay St.
Muhammed Imtiaz

Refrinsentro
127 Avery St.
Tomas Carrasquillo

Tiffany Nails
19 Lawndale St.
Vicky Nguyen

Ventry Liquors
795 Worcester St.
Daniel P. Garvey

WESTFIELD

Amperex US
22 Janis Road
Roland Barbeito

Checkerberry Knoll
14 Western Ave.
Dawn Whitehill

Creative Kids Inc.
1251 East Mountain Road
Sherri Morini

Goldstone Craft
28 Union St.
Yuriy Chemeris

Menard Construction & Design
46 Stuart Place
Dennis & Craig Menard

WEST SPRINGFIELD

Big Lare’s Bass Excursions
1291 Morgan Road
Lawrence W. Marsh

Catering for the Elderlu
63 Morningside Ter.
Susan L. Dandy

CCG Photography
703 Union St.
Christine Green

Drisdelle Quality Carpentry
115 Morton St.
John R. Drisdelle

Lion in the Sun
470 Westfield St.
Deborah M. Breen

Madni Food Mart
470 Main St.
Nimo Bedel Hussein

Steven J. Heironymus
67 Vincent Dr.
Steven J. Heironymus

The Residential Realty
Boutique
134 Main St.
Lynda M. Fagan