Home Posts tagged Construction (Page 48)
Opinion
UMass System Needs Independent Campuses

The debate about governance at the University of Massachusetts, motivated by President Jack M. Wilson’s vision for “one university,” has paid scant attention to the history of state university systems. Across the nation are experiments that enable us to draw conclusions about the elements necessary to achieve the highest level of educational excellence.

Massachusetts has a less mature state university system than some other states. Undoubtedly because of the large number of outstanding private colleges and universities located here, Massachusetts created a state university system relatively recently, in 1991, several decades after such systems were created in places like California, New York, Texas, and Illinois.

The experience of those states demonstrates that systems need to give considerable independence to individual campuses to achieve the best results. The University of California is a case in point.

Arguably the best state system of higher education in the country, its 10 campuses are parts of a single university and substantially independent. By contrast, states in which a single individual serves as chancellor of the flagship campus and president of the system, like Michigan, tend to have single-university systems in which the other campuses are clearly subordinate branches.

The University of California has repeatedly given greater independence and authority to its campuses. The system began in a form that resembles Wilson’s vision; the entire university was governed from Berkeley — its medical campus in San Francisco, its agricultural experiment stations in Davis and Riverside, and the outpost, the Southern Division of the University of California, later known as UCLA.

In the early 1950s, Berkeley and UCLA assumed greater independence with the creation of chancellors for the two campuses. When Clark Kerr became president of the university in 1958, he worked to realize a vision of nine independent campuses, each distinctive and excellent. In the eight years in which he served as president, he gave more independence to existing campuses and created new ones to form the group of universities we know today.

Kerr recognized that the independence of the campuses was essential to both realizing excellence and shaping distinctive identity. Change in large organizations is inherently difficult; anything that reduces bureaucracy and levels of governance makes them more nimble in responding to problems and opportunities.

urthermore, university governance, by its very nature, is highly participatory; you cannot motivate and accomplish change without an immediate relationship with the faculty.

To build collaboration among campuses with strong leaders and distinctive identities, one needs to institutionalize regular communication at every organizational level. At the same time that the University of California gave authority to the chancellors, it created annual systemwide conferences of students and faculty to build stronger unity among the campuses. It built systemwide councils for chancellors, provosts, vice chancellors, and faculty senate leaders.

What, then, is the systemwide role? The system, in extensive consultation with the campuses, should develop policies for the entire university in matters such as intellectual property, tenure and promotion, construction financing, compensation, and benefits. It should build community among the campuses, lobby for them, and help them achieve excellence.

There are few more important questions than the future of public higher education in Massachusetts. The state lacks a master plan for higher education, and it needs one. Such a plan would better ensure educational opportunity for its students. Its development must be a highly public process, conducted by a body with broadly representative and respected membership.

Only in such a public conversation can we arrive at wise decisions and policies with the legitimacy to guide higher education for decades to come. –

Carol T. Christ, former executive vice chancellor of the University of California- Berkeley, is president of Smith College. This article first appeared in the Boston Globe.

Sections Supplements
As Recent Cases Show, Non-compliance Penalties Are Severe

As home improvement construction begins to slow, contractors may turn to public works projects or state-funded contracts in order to keep working. But contractors must maintain strict compliance with the Mass. Prevailing Wage Program because offenses are extremely costly and offenders are likely to be caught.

In fact, each incident of employee wage underpayment or submission of false certification or employee classification is a separate and distinct violation of the law. For example, if a state project took 50 weeks to complete, and the employer submitted false certifications for each week, that would constitute a minimum of 50 violations that the attorney general could prosecute.

The Mass. Prevailing Wage Program is run by the Mass. Division of Occupational Safety, which in turn issues prevailing wage schedules to cities, towns, counties, districts, authorities, and agencies of the Commonwealth for construction projects and several other types of public work. The Office of the Attorney General is empowered with the authority to enforce the prevailing wage program and compliance with its rules and regulations.

While the notion of working on state contracts is enticing because a contractor will surely be paid, the prevailing wage program can be a perilous journey if a contractor or employer does not comply with the state law. When awarded a public works project, a contractor must keep a record of each individual employed on the project, including their name, address, and occupational classification.

In addition, a contractor must keep records of the hours worked by, and the wages paid to, each employee. A contractor, subcontractor, or public body is required to preserve its payroll records for a period of three years from the date of completion of the public works contract. In addition, the contractor is required to make available to the attorney general or his representative, upon his request, a copy of that record, signed by the employer or his authorized agent under the threat of penalties of perjury.

In addition, the contractor must properly classify each employee under prevailing wage. Numerous cases and appeals have been filed regarding the classification of workers. For example, the classification of carpenter draws images of an individual working with wood, installing and constructing cabinets or framing walls. However, the classification can also include workers who install and bolt freestanding wardrobes and athletic lockers onto concrete bases and also those who bolt heavy-duty corridor lockers to wood bases.

Employers may classify certain individuals as laborers instead of carpenters because they are simply hauling debris, cleaning the site, or hauling material to the site. If an employee/laborer picks up a hammer or wrench and begins bolting free-standing wardrobes, the employee’s classification changes from laborer to carpenter. In so doing, the labor has also changed in accordance with the prevailing wage schedule, and the employer may have violated the prevailing wage program by paying that employee the laborer’s rate instead of the carpenter’s rate.

Rate fixing and shaving is a very tempting proposition for employers in light of growing costs and expenses associated with materials, and this is a way for contractors to increase profits on a prevailing wage job. For example, a contractor may classify all of its workers at a laborer’s rate of $28 per hour when the employees are actually performing carpentry work and should be paid at the prevailing wage rate of $35 per hour. During the course of the job, the $7 difference between the two rates will certainly add up and increase the employer’s profit margin. Since the attorney general keeps a watchful eye on the conduct of contractors working on state and municipal contracts, this activity will surely lead to an inquiry by the Office of the Attorney General.

Depending on the nature of the violation, a contractor may face a civil citation, criminal penalties, or a requirement that restitution be paid to the aggrieved parties. Typically, the prevailing-wage violation would first be analyzed in terms of a willful or non-willful violation. Massachusetts law provides that any employer, contractor, or subcontractor who willfully violates the prevailing wage program will be punished by a fine of not more than $25,000 and/or imprisonment for not more than one year for a first offense. A subsequent willful offense is subject to a fine of not more than $50,000 and/or imprisonment for not more than two years.

For a non-willful violation, the penalty includes a fine of not more than $10,000 and/or imprisonment for up to six months for the first offense and a fine of up to $25,000 and/or imprisonment of not more than one year. The penalty may also include a requirement that the employer pay restitution to employees for underpayment or misclassification, and the attorney general may issue enough citations to preclude the contractor from submitting bids for or otherwise doing public works projects again.

While state or municipal contract work may be lucrative and rewarding, the prevailing-wage law does not make exceptions for violators. It is advisable for contractors to seek the advice of counsel in the event that the attorney general commences an investigation or the contractor believes he may be in violation.

Kevin V. Maltby, Esq., is an associate with Bacon & Wilson, P.C. He is a former prosecutor for the Northwestern District Attorney’s Office with extensive jury trial and courtroom experience. His practice concentrates on litigation, employment, and family matters. He also handles personal injury and product liability; (413) 781-0560;kmbacon-wilson.com.

Sections Supplements
‘Hospital Hill’ Starts a New Life With a New Name
The coach house

The coach house on the Northampton State Hospital campus.

It’s a site with an intriguing and, in some ways, unfortunate past. But developers have reached a turning point at the former Northampton State Hospital, at which work can begin to create a new future for the sprawling campus — one centered on community and commercial growth.

Hospital Hill, the name given to development on the site of the former Northampton State Hospital on Route 66 in Northampton, can still send shivers up the spine.

It harkens back to a time when the sprawling campus served as a state-run, residential facility for the mentally ill, in its early years referred to as the lunatic asylum.

Hospital Hill’ also lends some intrigue to the original buildings that still stand on the site, resplendent in brick, but strangled by vines and overgrowth.

But now, the property’s developers want to do away with that reputation with a new name that illustrates a vision for the future, not a vestige of the past.

“It’s a new day on the site,” said Richard Henderson, executive vice president for Real Estate with Mass-Development, the state’s finance and development authority, charged with developing most of the state hospital project. “We respect its history, but we certainly don’t want people shuddering.”

The transfer of ownership of the campus and buildings from the state Division of Capital Asset Management to Hospital Hill Development, a partnership of Mass-Development and The Community Builders, was finalized in 2002. The 126-acre site is in now the midst of a multi-tiered redevelopment project that includes 207 residential units, many of them affordable, including 26 single-family homes and 33 units at the newly built Hilltop Apartments, which are fully leased. 476,000 square feet of commercial space is also being developed for retail, light manufacturing, and office use.

But while the development arm of the project bears the common, locally recognized moniker of Hospital Hill, Henderson said otherwise the term is being consciously phased out. “Hospital Hill is not formal. We’ve settled on ‘Village Hill,’ because we’re trying to create a real village feel that is very much a part of Northampton.”

Tear Down the Walls

Part of that rebirth on the site has included the removal of many of its existing buildings, including the largest and most famous landmark, the primary hospital building on the north campus known as ‘Old Main.’

“This is a complex site that was encumbered by a lot of old buildings that were not suitable for new uses,” said Henderson. “We have saved some of them, but most had to come down at great expense, and that certainly is a unique aspect to this project as opposed to many others.”

In fact, he said, demolition of the original buildings was the biggest challenge developers have had to overcome to date.

“The age made them challenging,” he said. “The oldest parts were in poor condition and had started to collapse, and there were asbestos issues in some areas.”

The original buildings that still stand on the site could also pose problems at a later date, he said, but at this time four are slated to remain, including a building that once housed employees, and the south campus portion of the hospital, which, with its wide hallways and small, cell-like rooms, won’t lend itself easily to modern use.

“Certainly, people are attached to the old buildings,” said Henderson. “Some folks in the community wanted to see Old Main stay, and anyone who walks on the campus now sees these beautiful old buildings and would like to believe they could be saved.

“What people need to understand, though, is that they’re extremely difficult to reuse, if at all. Any reuse will depend on market demands, and the ultimate cost of renovations.”

Empty Spaces

Henderson said now, in the wake of several costly demolition projects, it’s not so much what still stands on the site, but rather what isn’t there, that is most notable.

The removal of Old Main, for instance, opened up one of the largest areas on the campus to redevelopment.

“Development on the north campus is the next thing that will be happening,” said Henderson. “And on the south campus, structures have been taken down to construct a road and commercial space.”

He added that the entire site is at a key turning point, at which reuse of the property can begin. It’s an exciting time, he said, but not one without its challenges.

“It’s a complex plan, trying to create a true village where people both live and work,” he said. “Therefore, it’s unlike most developments that are usually residential or commercial. We’re trying to mix the two — some in newly built buildings, and some in old buildings. That said, the site has numerous infrastructure needs on the campus and on the roads surrounding it. But the work that must be done is finally becoming a reality.”

He said the development partners are currently waiting for subdivision approval on the north campus, which is expected later this summer. Once approved, construction will begin on a new road to serve the site’s residential parcels, both those currently completed and those still on the drawing board. Nearby Earle Street will also be rehabbed as part of the project.

As for the residential construction, Henderson said building will be focused first on market-rate housing, including apartments, single-family homes, and townhouses, and as the projects continue to move forward, a mix of market-rate and affordable housing will follow.

To develop a new look and feel on the site, Henderson noted that examples of several architectural styles seen throughout Northampton have been collected, and will be incorporated in varying degrees at Village Hill.

“There are four predominant styles — Colonial, Greek Revival, Victorian, and Craftsman,” he said. “Those styles will be updated for today, but we’re definitely cueing off of and learning from them, and we think incorporating the looks of the town in the project will further strengthen its ties to the community.”

Another Brick

In another effort to strengthen those bonds with the town, Henderson said MassDevelopment and The Community Builders are working closely with Northampton officials and residents to accommodate growth of existing businesses at Village Hill, and also to attract new businesses.

“There is appropriate space for light manufacturing uses on Earle Street,” he said, “and we’d also like to see a variety of commercial uses, including a small amount of retail.”

Teri Anderson, economic development coordinator for Northampton, expounded on the town’s hopes for commercial development at Village Hill, citing a number of industry clusters it will target, including medical devices and instrumentation, technology manufacturing, printing and publishing, and software development.

“Up to 5% of the square footage can be general professional office or retail space,” she said. “This is intended to encourage offices and retail uses that will support the residential and industrial development on the site, rather than compete with other commercial centers in Northampton.”

Further, Anderson said those sectors represent salary ranges and career path benchmarks that are appropriate for the region and its projected growth, and will create an anticipated 400 to 800 new jobs.

The commercial portion of the project is slated to begin this year and, like the residential side of the venture, will continue for several years.

“The anticipated final build-out is about 337,000 square feet of commercial and industrial space,” Anderson said. “The redevelopment of the former state hospital is the largest economic development project in the city at this time. It’s expected to generate almost $500,000 per year in tax revenues for the city annually.”

Henderson added that, despite the long construction schedule, the newly cleared open space and more concrete plans for specific projects have paved the way for a more quickly moving construction phase.

“We’re really poised for the next move,” he said. “We’re waiting for a few things to fall into place on the south campus, but otherwise, this is it — we’re ready to go, and we’re excited.”

The Show Must Go On

In the coming years, some of the challenges developers must face will center on infrastructure concerns, such as roadway construction — six are planned — and the installation of new utilities.

“Marketing is another challenge,” said Henderson, returning to some of the old perceptions of the site and the work underway to change them.

“We’re gearing up now for a marketing and branding strategy for the site that speaks to some of the more exciting aspects of the project. This is a great conceptual plan on a beautiful site — it has breathtaking views, it’s well-located, within walking distance of downtown — and it’s part of a great community.”

And years from now, perhaps, people will say that’s how Village Hill was born.

Jaclyn Stevenson can be reached at[email protected]

Sections Supplements
Developers Feel Endangered by Environmental-protection Laws
Thinking Outside the Box Turtle

Massachusetts environmental and endangered-species laws

It’s not surprising that a state as progressive as Massachusetts has environmental and endangered-species laws that rank among the most stringent in the nation. Contractors and developers say those restrictions, both on the state and local levels, add unnecessary costs and delays to projects, damaging the health of the construction industry. Environmental officials, however, argue that those concerns are overstated, and that the laws do much more good than harm.

John Rahkonen tells of a bridge project that was shut down for almost a year.

“We were going to repair a bike path bridge on the Connecticut River in Deerfield, and we had to get to the substructure of the bridge,” said Rahkonen, owner of Northern Construction Service in Palmer. The company wanted to get at the pilings while they were exposed during the dry summer months, a job he said would take two days.

But the permitting process required to work in the river took two months, by which time the water had risen 10 feet, making the job impossible — and leaving the bridge in a precariously deteriorated state — until the following year. The job will be completed this summer.

“That’s the death of common sense,” said Rahkonen, who’s not shy about his displeasure with what he describes as an illogical, business-hostile maze of environmental regulations that hamstrings construction in Massachusetts. And he’s far from alone.

“We’re constantly being made aware of new types of regulations, most recently the preservation act,” said Joseph Marois, president of Marois Construction in South Hadley, referring to the Mass. Endangered Species Act, which protects the habitats of more than 500 different animals and plants — many more than federal law protects.

“The really devastating thing,” said Marois, “is that a lot of development projects in the area have been stalled for endangered species, such as box turtles. I think it has come as an abrupt shock to a lot of people who have actually had to stop projects.”

In a state known for green thinking, it’s perhaps no surprise that developers must contend with stricter sets of regulations than in other regions of the country. But increasingly, builders say the rules are unnecessarily time-consuming at best, and at worst are used as a weapon by environmental activists to prevent development they don’t agree with.

“Massachusetts has a very strict environmental lobby,” said Ken Vincunas, general manager and partner at Development Associates in Agawam. “And when it comes to endangered species, you can’t disturb those plants and animals or their habitats. Such drastic regulations put us at a competitive disadvantage, and Western Mass. is even worse because a lot of the areas of protection are out this way.”

“If a local DPW wants to go and dig out a culvert and replace it, it takes an act of God to get it done because of these regulations,” said Rahkonen. “And all the extra costs get passed on to you. It’s just ridiculous.”

Fair or Fowl?

The state’s Endangered Species Act, last updated in 2006, has borne much of developers’ wrath, but it generally doesn’t put the brakes on development, argued Thomas French, assistant director of the Natural Heritage and Endangered Species Program, an arm of the Mass. Division of Fisheries and Wildlife.

However, the law does require a process of review, and sometimes permitting, that can take months and run into the thousands of dollars.

“Seldom is a project significantly altered,” said French. “Certainly, having an area mapped [with protected species] is a red flag that requires it to be reviewed, and there are quite a few projects that have to amend their original proposal in order to be allowed to move forward, but most of the time, that’s quite doable.”

Indeed, from July 2005 through June 2006, the NHESP reviewed 1,679 projects; 71% were deemed to have no endangered-species impact, 21% posed easily resolved issues, and 8% were more serious issues that required the issuance of permits. From July 2006 through May 2007 (the June figures have not yet been released), the agency reviewed 2,375 cases; 75% posed no problems, 20% had easily remedied impacts, and 4% required permits.

“We think that’s a reasonable outcome,” French said. “If you’re one of the 4%, you might not like it, but generally speaking, it doesn’t hurt the economy or slow down development.”

But at a time when competition is high for prime projects, said Marois, such regulations — and their costs and delays — pose headaches that builders simply don’t need.

“A lot of people have property they’re planning to develop, and they’re encountering brand-new regulations that heretofore haven’t been here, on top of the myriad other regulations that are increasingly difficult to comply with,” he said. “Add to that the fact that there doesn’t seem to be a lot of projects out there, so seven or eight companies are bidding at a time, and profits are minimal.”

“Certainly, getting sites without encumbrances — not just in terms of regulations, but getting buildable sites at all — has been harder, which means we’re going farther afield and doing redevelopments,” Vincunas added. “It’s not as easy as it used to be to get sites that aren’t hilly, rocky, or wetlands-protected.”

Green Ink

It’s not just endangered species that pose difficulties for developers, said Rahkonen, noting that something as small as requiring hay bales and silt fences — even where water isn’t a problem — can add thousands of dollars to a municipal project. “That’s money that could be spent in schools, or for more blacktop,” he said.

“Another thing is the Rivers Protection Act. If you have any viable stream, even a trickle, you’re restricted within 200 feet of it. They call it a river, even though it may be an inch wide. We boilerplate laws on top of laws.”

French also mentioned that act — but as an example of how priorities can change in a society. “It used to be that people built along a river’s edge to have a good view of the river, and their houses would get flooded periodically,” French said.

“These days, our social values dictate that we don’t do that anymore. In the same way, we try to be understanding of the needs of developers while still protecting the public resources of species and their habitats.”

Furthermore, he said, the Mass. Endangered Species Act even allows for some minimal destruction of habitat in some cases where the plan cannot be altered — for instance, a necessary and unmovable access road to a housing development.

In those cases, however, a developer is expected to perform some long-term mitigation. That might entail setting aside a portion of conservation land in perpetuity, or funding research that could benefit the species in question. The law even allows for that mitigation to be conducted offsite, which makes it much more lenient than wetlands regulations.

French said some developers scapegoat the state agency, when many of their troubles actually occur on the local level. Vincunas agreed that local restrictions are often problematic.

“Some towns have become a little more sophisticated in what they’re looking for, and they demand a lot more from developers than they used to in engineering, drainage, and flood runoff control,” Vincunas explained.

“It’s not that these regulations weren’t already out there, but towns didn’t have the staff and the know-how to enforce a lot of things. Now, depending on the town, you may have a very sophisticated staff that wants it all done by the book, and then some.”

Rahkonen suggested local restrictions wind up driving the price of house lots higher, making it more difficult for a young couple to get into a home.

“If you go to the local Conservation Commission and want to put up a garage, you have to hold your breath,” he said. “But there’s no arguing with the green side, because the green side is always right.”

Environment for Change

French said the state’s emphasis on protecting endangered species is analogous to efforts in every state to protect wetlands.

“As a society, we have decided that wetlands have value, and the same is true with rare species,” he said. “The idea is not to stifle development, but to develop in a logical and planned way, so we can have our development but keep our species, too. You don’t want to lose out on either.”

Still, at a time when project costs for materials and labor have been on the rise, said Vincunas, the state’s environmental gauntlet is a tough added burden to bear, as are tougher requirements for handicapped access, signage, and fire codes.

“We used to put in sprinklers,” he said. “Now, you need sprinklers, monitoring, pull stations, horns, strobes — three times as much fire protection as you needed 10 years ago.

“It’s the same building we would have built 10 years ago,” he added, “but the construction is more difficult now, and product costs are mounting, all of which makes a new building a lot more expensive than it used to be.”

It also doesn’t help, noted Marois, that help is harder to come by in construction today.

“People are losing interest in this profession,” he said. “The whole complexion of the industry seems to be changing. We have to change, too. We have to become more proficient, minimize overheads, certainly take advantage of all the new computer technology, and even outsource more work to specialty contractors.”

Still, there’s plenty of building left to be done, even if environmental regulations have made it a more complex, costly proposition. So, no, the construction industry’s not going to the dogs.

But the box turtles seem happy.

Joseph Bednar can be reached at[email protected]

Departments

The following Building Permits were issued during the month of June 2007.

AGAWAM

OMG Inc.
153 Bowles Road
$60,000 — 2,000-square-foot interior alterations

AMHERST

Amherst College Trustees
214 Main St.
$45,000 — Install a VESDA fire detection system

CHICOPEE

Avery Denison
One Better Way
$340,000 — Install eight overhead doors and nine lock levelers in existing building

CBL Management Inc.
601 Memorial Dr.
$2,000,000 — Renovation of Ocean State Job Lot

City of Chicopee
617 Montgomery St.
$150,000 — Construction of flagpole, equipment cabinets, and utility backboard on existing rooftop

Golden Mustard LLC
82 Rivers Ave.
$6,000 — Cut back roof overhang, remove front porch, and re-side existing

Golden Mustard LLC
88 Rivers Ave.
$6,000 — Cut back roof overhang, remove front porch, and re-side existing

Jeff Kozianowski
591 Memorial Dr.
$181,000 — Interior improvements to the Dollar Tree

M6 Limited Partnership
36 Johnny Cake Hollow Road
$70,000 — Remodel four guest rooms

Pasterczyk Welding Shop Inc.
1737 Donahue Road
$10,500 — Addition to existing building

EASTHAMPTON

Eastworks LLP
116 Pleasant St.
$44,000 — Masonry repair

Robert Sullivan
122 Pleasant St.
$14,000 — New roof

Will Bundy
116 Pleasant St.
$26,000 — Expansion of Blue Moon Deli

EAST LONGMEADOW

Redstone Rehabilitation
135 Benton Drroomive
$45,000 — Alteration to an oxygen storage at the nursing home

GREENFIELD

Franklin County Community Development Corporation
324 Wells St.
$7,000 — Construct metal stud partitions

Knickerbockers Realty, LLC
95 Davis St.
$2,400 — Strip south side roof and re-shingle

Richard M. Katz
5 Traver Court
$47,000 — Renovations on first floor

HADLEY

Anthony Gleason
10 South Maple St.
$6,000 — 12’ x 90’ overhang in front of building

LONGMEADOW

Interfaith Homes of Longmeadow
114 Emerson Road
$3,119,000 — Addition to elderly housing facility

 

Town of Longmeadow
34 Williams St.
$46,000 — Re-roof

LUDLOW

St. John the Baptist Church
201 Hubbard St.
$1,328,000 — New commercial construction

NORTHAMPTON

Billmar Corporation
330 North King St.
$3,354,000 – Construction of pre-engineered metal building

Coolidge Northampton LLC
243 King St.
$102,000 — Install roofing

Ethan Kramer
73 Bridge St.
$6,500 — Insulate and drywall basement walls

PVTA
1 Roundhouse Plaza
$6,500 — Install roofing

Smith College
25 Prospect St.
$110,000 — Remodel four bathrooms in Talbot House

Smith College
36 Bedford Terrace
$60,000 — Repair exterior siding and paint

Smith College
110 Elm St.
$3,378,000 — Renovations to Haven House

Smith College
College Lane
$572,000 — Renovations & additions to Chapin Dining Hall

Smith College
100 Green St.
$44,000,000 — Construction of new science and engineering building

Trident Realty Corporation
15 Hawley St.
$9,000 — Interior partitions

SOUTHWICK

T.J. Welch
622 College Highway
$ NA — Construction of office building and garage

SPRINGFIELD

Baystate Health Inc.
89 Belmont St.
$35,000 — Interior renovations at My Sister’s House

Granite City Electric
95 Fisk Ave.
$38,000 — Interior renovations

Yukon Associates
95 Fisk Ave.
$432,000 — Addition of two handicap accessible bathrooms

WESTFIELD

DevCon Shop LLC
431 East Main St.
$61,000 — Commercial renovation

WEST SPRINGFIELD

Billie’s Cream Puffs
Eastern States Exposition
$2,500 — Addition of partition walls for storage

Steve O’Toole
425 Union St.
$22,000 — Renovation of existing commercial office

Departments

The following business incorporations were recently recorded in Franklin, Hampden, and Hampshire counties and are the latest available. They are listed by community.

AGAWAM

Chris Auto South Inc., 207 Main St., Agawam 01001. Mary Ellen Biscaldi, 115 Granville Road, Southwick 01077. Purchase, sale, and repair of used motor vehicles.

Gavel Homes Sales Inc., 13 Southbridge Dr., Agawam 01001. Michael Werman, 152 Whitaker Road, Westfield 01085. Real estate investment and sales.

AMHERST

Amherst Auto Express Inc., 118 South East St., Amherst 01002. Amir Mikhchi, 18 Foxglove Lane, Amherst 01002. To operate a motor vehicle repair business.

BRIMFIELD

Sharp Trucking Co. Inc., 52 East Hill Road, Brimfield 01010. Shane Michael Bravetti, same. Trucking company local freight delivery.

CHICOPEE

Sal’s Quality Stores Inc., 73 Oakwood St., Chicopee 01020. Shirley Lussier, same. E-commerce retail of general merchandise.

EAST LONGMEADOW

Cook Builders Supply Co. Inc., 6 Old Pasture Dr., East Longmeadow 01028. Michael J. Kane, same. Sales and leasing of building and landscaping supplies, materials, tools, etc.

FLORENCE

Therese Connor Nursing Education Inc., 7 Main St., 1st Floor Left, Florence 01062. Steven James Connor, 93 Allen St., Greenfield 01301. (Nonprofit) To provide scholarships to students pursuing a nursing career and/or to already licensed nurses furthering their education, etc.

GRANVILLE

Home Improvement R Us Inc., 27 Blandford Road, Granville 01034. Scott A. Vogus, same. Home improvement, remodeling and construction.

HADLEY

Haber Brothers Inc., 47 Lawn St., Hadley 01075. James A. Haber, same. Road, bridge, site work, construction, etc.

HOLLAND

Cyber Forensics Security Investigation Inc., 293 Stafford Road, Holland 01521. Thomas Crouse, same. To provide security, forensic, and investigative services for internet users, etc.

 

HOLYOKE

Sanctuary Animal Clinic Inc., 210 Linden St., Holyoke 01040. John Perdrizet, same. Veterinarian services.

HUBBARDSTON

Unique Materials Solutions Inc., 59 Brigham St., Hubbardston 01452. Thomas Colyer, same. Marketing representative for refractory materials.

LUDLOW

JOI Ride Limousine Service Inc., 58 Cady St., Ludlow 01056. Zorana L. Owens-Imbody, same. Limousine service.

MONTGOMERY

D & N Cormier Inc., 78 Pine Ridge Road, Montgomery 01085. Donald C. Cormier, same. Food service and real estate management.

NORTHAMPTON

Living City Properties Inc., 150 Main St., Suite 310, Northampton 01060. T. Wilson Flanders, 7 School St., Shelburne Falls 01370. Real estate ownership and management.

SPRINGFIELD

John B. Stewart, P.C., 126 Dwight Road, Springfield 01108. John B. Stewart, same. The general practice of law.

Top Notch Painters Plus Inc., 84 Commonwealth Ave., Apt. 1R, Springfield 01108. Kevin A. Stringer, same. Professional painting services, interior or exterior.

WEST SPRINGFIELD

Bertera Nissan Inc., 499 Riverdale St., West Springfield 01089. Aldo M. Bertera, 162 Forest Ridge Road, West Springfield 01089. The retail sale and service of new or used automobiles, trucks, etc.

Billy’s Malawi Project Inc., 152 Piper Road, West Springfield 01099. Timothy C. Allen, 141 Newton Road, Springfield 01118, (Nonprofit) To provide funds in support of the community of the Village of Cape Maclear (Chembe Village), Malawi, Africa, etc.

WILBRAHAM

Western Mass. Chapter of The Clinical Laboratory Management Association Inc., 111 Bartlett Ave., Wilbraham 01095. Beverly Miller, same. (Nonprofit) To empower laboratory professionals through forward-thinking education, networking and advocacy opportunities, etc.

Opinion

It’s called ‘going green.’ That’s the simple term attached to the sometimes-complex process of incorporating environmentally sensitive thinking to a company’s operations, policies, and even office design.

In this issue of BusinessWest, we talked to a number of area businesses about what they’re doing to ‘go green.’ The answers were so varied and expansive that the stories took on lives of their own, and could very well lead to even more news in our pages about environmental efforts across Western Mass.

Several area businesses have a wide array of initiatives in place. At Baystate Medical Center, for example, antimicrobial mops are seen as just as important a part of the green process as obtaining LEED (Leadership in Energy and Environmental Design) certification on new construction projects. Similarly, at Big Y, reusable grocery bags reduce plastic consumption, while energy-saving computer systems on coolers, freezers, and lights save enough electricity in a year to power 90 homes.

The breadth of those projects shows why Springfield was recently named the fourth-greenest community out of 200 in the U.S. by Country Home magazine, and among larger cities, the magazine rated the city number one. They also show that going green can be an incremental undertaking for businesses of all sizes, perhaps starting with smaller, more manageable initiatives and gradually expanding with a company’s knowledge and resources.

Going green isn’t an easy feat for any business. Putting new plans in place requires a substantial amount of knowledge of a given organization’s own energy and resource consumption and how it can be curtailed, and an understanding of federal and state regulations, especially if green initiatives are being implemented with the hope of garnering tax credits. Cost analyses must be completed to ensure that any program makes sense in the long run for a company, and won’t decimate the bottom line.

Laws surrounding green business are also constantly changing. A greater number of states are drafting more specific laws to conform with the changing face — and energy demands — of industry and commerce.

Many companies in the Bay State are taking a proactive approach to green initiatives regardless of formal rules or regulations. It’s likely that, in the coming years, these companies could avoid some costly and time-consuming regulatory hassles, while others play catch-up.

At the very least, every company should seriously consider going green. As our own research found, many business owners can identify some practices just by taking a look around. It could be that a cost-saving measure put in place last year also had a positive effect on the environment — things like long-lasting light bulbs, for instance, or the recycled paper in the copier.

The strong ranking in Country Home is not merely another feather in the region’s cap. Green cities also attract new blood and new jobs. More than ever, young professionals list a region’s environmental friendliness as one of the top deciding factors when relocating.

We admit to being surprised to find such enthusiasm for going green across Western Mass., but encouraged. It creates an excellent base from which to build, and will allow us to create and support further initiatives that could not only reduce the area’s impact on the environment, but save much-needed resources as it moves forward in challenging economic times.

Going green isn’t just about doing good anymore, though that should remain a primary driver behind the trend. Now, it’s another way this region can thrive, and position itself as a prime destination in which to live, play, and work.

Looking back 10, 20, or 50 years from now, we’d like to say we watched the Western Mass. business community rally together as part of the region’s rebirth, and to reach an objective that just made sense.-

Sections Supplements
Noted Photojournalist Diana Mara Henry’s B&B Offers a Snapshot of Springfield
Diana Mara Henry

Diana Mara Henry stands at the entrance to her bed and breakfast in the Forest Park section of Springfield.

A bloodhound named Holly recently stole Diana Mara Henry’s heart.

The dog arrived at Henry’s bed and breakfast, Lathrop House in the Forest Park section of Springfield, on a clear summer day with her trainer and a British film crew, which was following Holly on her trek from West Virginia to Massachusetts, where she would make an attempt at becoming a K-9 with the State Police.

“It was our first celebrity canine,” said Henry, an acclaimed photojournalist by trade, whose photos are housed in both the Library of Congress and the Smithsonian.

As a photographer, Henry said her eye is trained to find beauty in unexpected places, just as she did in Holly’s droopy, forlorn face.

She also found it in a large home on Sumner Avenue with peeling paint, and within the beleaguered city in which it stands.

Henry said her daughter was readying to attend Miss Hall’s boarding school in Pittsfield, and she wanted to be close enough to see her on weekends and holidays. She was also drawn to Springfield’s vibrant Jewish community and the close proximity to Boston and New York, which would simplify business trips for her ongoing photography business.

“Springfield is a nicer, more cosmopolitan, open-minded city than any other in which I’ve lived, and I speak with some knowledge of other places,” said Henry.

Indeed, she has traveled to countless locales and has called California, Texas, and New York City home during different times in her life.

“When I first came to the area, I thought I might like to live here, and I asked where the bed and breakfasts were in Forest Park,” she added. “I was astounded to find out that there weren’t any. There are so many beautiful houses, and the idea that others might want to visit the area, as I did, spurred the renovations and the move to open a B&B.”

She said the business augments her photography practice, but more importantly allows her to thrive in Springfield, the city of her choosing.

New Beginnings

Henry easily recalls the date she moved into the Lathrop House: Sept. 10, 2001. She said she spent the bulk of that first year making gradual improvements, fixing an antiquated heating system, stripping windows, and refurbishing radiators, one task at a time.

In 2002, Henry moved on to the exterior of the landmark, replacing its roof and repainting in the original ‘painted lady’ shades of rose and cream. In the garden, new plantings were added and a seating area constructed where an above-ground pool once stood.

Work inside continued, including a full sanding and refinishing of the original hardwood floors, re-hanging of stained glass panels, and retiling of the fireplace, among many other tasks.

In December 2003, Henry welcomed her first guest to the newly established B&B, a father traveling from Virginia to Boston with his son, touring colleges. It was only when he was preparing to leave that he revealed he was actually U.S. Rep. Robert Goodlatte of Virginia, by quietly handing Henry his card. She has preserved it on page 1 of her now nearly filled guest book.

“I’m not one who’s prone to fainting,” she joked, “but when I realized who he was, I came close. What a great way to start.”

Since then, business has grown steadily at the Lathrop House. Henry said she’s seen about a 30% increase in bookings each year since she opened, and welcomes guests ranging from business travelers to visiting families to foreign tourists.

“I have a few antique dealers who stay during the Brimfield antique show,” she said, “and a few people who come for the Big E. I think many of our guests are indicative of aspects of Springfield’s economy — parents visiting college students, professors, people changing careers and looking for a fresh start. Some people rent the whole house for a group, attending reunions or graduations.”

Her guests are people (and sometimes pooches) looking for an alternative to more traditional hotel experiences.

“We have a more relaxed atmosphere,” Henry said. “People can come to breakfast in their PJs or stretch out on the couch with a movie and some popcorn … all things you wouldn’t do in a hotel. That’s especially nice for those people who travel a lot —hotels are hard on them. They can make life feel artificial.”

There are modern amenities available at Lathrop House, including wireless Internet access, fax and copy services, in-room refrigerators stocked with soft drinks and snacks, and cable television, but it’s the homespun touches that make it unique.

The Little Things …

Breakfast is served family-style at a rectangular table in the salon. Fresh fruit, yogurt, cereal, juice, tea, and coffee dominate the menu. Guests are welcome to invite friends, family, or business associates to the B&B to enjoy breakfast with them at no cost, and also to take advantage of the garden and backyard for small gatherings.

Two short-haired cats, Bobbie and Toesey, serve as concierges, leading guests to their rooms (if they are so inclined). Robes are given as gifts to visitors, and children and pets are welcome (the latter with a few restrictions). The B&B is also kosher.

Each of the rooms is decorated differently, featuring antiques and eclectic pieces, including a number of one-of-a-kind pieces of art from Henry’s collection.

Several of her own photographs — Bella Abzug on the wall, Andy Warhol on the bookcase — grace the common rooms and bedrooms, and French impressionistic originals hang along with flea market finds, gifts from friends and colleagues, and family heirlooms — including a portrait of Henry’s mother that hangs stoically over a twin bed.

“Many bed and breakfasts are taking the posh route, becoming more like boutique hotels,” she said. “This is truly a homestyle B&B with interesting art and Victorian surroundings, but not pretentious. Guests can feel free to order a pizza.”

The house itself also has an intriguing history. Built in 1899, its original owner was real estate developer F.W. Lathrop, who oversaw its construction. The design resembles Southern Colonial most closely, including a double veranda and four two-story-high columns that frame the home’s oak vestibule.

The vestibule opens into the house’s main room, revealing twin staircases that lead to the second and third floors.

Throughout the 20th century, the Lathrop House served as the first home of Temple Sinai, now located on Dickinson Street in Longmeadow, and later as the Lubbavitch Yeshiva Academy.

An art school operated from the house for a time as well, and that artistic feel was maintained when Patrick and Frances Griffin, its immediate past owners, bought the house and lent their own talents to the décor of the home.

Patrick painted murals on the ceiling of a front room called the morning room — big, bulbous clouds on a pale blue sky — and a water and forest scene in the downstairs washroom, and Frances stenciled the kitchen, hallway, and an upstairs billiard room. Those decorations remain today, often serving as conversation pieces among overnight guests.

As the establishment becomes more well-known, Henry said she’d like to increase ‘day use,’ welcoming corporate meetings or retreats and cultural events, such as poetry readings. She’ll continue to blend some modern touches into the house, setting her sights next on installing some flat-screen televisions, but said she will remain true to the home’s unique look, in part by cultivating the spreading garden and sitting area outside.

It’s a good blending of tradition with technology; Henry is able to market her B&B as a slice of history, while still taking advantage of the hospitality industry’s many Web-based tools for exposure. Her Web site,www.dianamarahenry.com/lathrop, includes a directory of things to do in Western Mass. sponsored by the Mass. Office of Travel and Tourism, and many restaurants and attractions have placed reciprocal links on their sites.

In addition, guests can now book directly through travel sitesexpedia.comandhotels.com.

“Relaxation is a part of the draw, but when they’re booking, people still want it done quickly,” Henry said of the developments.

The Big Picture

Guests like Holly, the big, lumbering bloodhound, who trotted quickly to Lathrop House’s front door and settled in easily once she’d checked into her room.

She, too, turned her visit to Springfield into a new life, passing the State Police exam and joining its ranks. There are others in Henry’s guestbook who have done the same, finding new careers and choosing to stay in the area.

Once, the B&B was a sprawling estate with an overgrown backyard. But today, it’s a home away from home.

And for Henry, it’s just home.

Jaclyn Stevenson can be reached at[email protected]

Sections Supplements
Some Groundbreaking Developments for WNEC’s Law School
Anthony Caprio and Arthur Gaudio

WNEC President Anthony Caprio, left, and Arthur Gaudio, dean of the law school, say the addition and planned renovations will modernize the school and more thoroughly integrate it with the rest of the college.

Arthur Gaudio took his pen and started tapping on features showcased in an architectural rendering of the $5.5 million, 10,500-square-foot addition and accompanying renovations to the Western New England College School of Law, which he serves as dean.

He started with the front entrance, which is rather unremarkable as front entrances go, except for the direction it faces — toward the rest of the Wilbraham Road campus. Since the law school was incorporated onto that campus in 1978 after operating out of offices in downtown Springfield, Gaudio explained, it has faced Bradley Road, giving the school a touch of separation that was never really appropriate, and is far less so today.

Indeed, the new entrance and its configuration is a small but significant bullet point with regard to the expansion, the first since the 100,000-square-foot S. Prestley Blake Law Center opened its doors. It is a symbolic gesture, designed to show how the law school is collaborating with other departments within the college, said Gaudio, building synergies for the betterment of both institutions.

“These include the Law and Business Center for Advancing Entrepreneurship, a joint Juris Doctor/MBA degree, a Biomedical Engineering/JD degree, and other initiatives,” he said, adding that, moving forward, more programs at the college will link with the law school in some way. “From a figurative standpoint, our new front door shows greater integration with the college.”

All other features of the expansion and renovation are rooted in 21st-century legal education, or, more specifically, how it is different than the 20th- or 19th-century models. While the subject matter being taught is in many ways the same as it was years ago, the methods for teaching it are not. Modern classrooms must be equipped with the latest telecommunications technology, Gaudio explained, and the renovation efforts will enable the law school to accommodate both current innovations — and the next generation of them as well.

The law school project is the most ambitious capital project undertaken as part of Transformations: The Campaign for Western New England College, the largest fund-raising effort in the college’s history, said long-time WNEC President Anthony Caprio, noting that the campaign is more than $18 million toward its $20 million goal.

Thus, the start of construction at the Blake Center is just one of many ground-breaking developments at the college, he said.

Digging for Evidence

Tracing the history of the law school, Gaudio said it opened in 1919 as part of the Springfield division of Northeastern University. Classes were small, some with as few as three people, he explained, and they were held in several locations downtown, including the old YMCA.

Incorporated as the Western New England College School of Law in 1951, the institution remained downtown for the next 20 years. In the early ’70s, school leaders decided to bring the law school to the Wilbraham Road campus and launched a capital campaign for the facilities. The school operated out of a building on Tinkham Road in the years before the Blake center opened its doors.

Talk about expansion of that facility began seven years ago, said Caprio, and centered mostly on the library and the need to make it a larger, more efficient facility. In more recent years, he explained, it became clear that other components, especially classrooms, needed to be modernized.

As he talked about the expansion and renovations, Gaudio stressed repeatedly that the school itself isn’t getting bigger — meaning from the standpoint of enrollment.

He said the college placed caps on enrollment several years ago — although there has been a surge in applications over the past five years even as numbers have dipped at other institutions — in an effort to maintain high standards for the school, which recently earned top marks at its most recent accreditation.

In fact, it was re-accredited unconditionally, which is rare, said Gaudio, and no doubt a reflection of both programmatic changes that have been made in recent years and blueprints for a larger law center.

Elaborating, he said the project, which will essentially add a floor to the Blake building, is designed to better serve students, give faculty members better and more modern facilities in which to teach and mentor students, and give several facilities and programs an opportunity to grow and better serve those utilizing them.

At the top of this list is the law school library, which will be expanded to become what Gaudio called a “fully integrated information center” that would serve current students, faculty, and the community as a whole. More than 60% of the lawyers working in Hampden County are graduates of WNEC law, he said, and many make use of the school’s law library.

The planned renovations will expand the library’s footprint, said Gaudio, noting that all administrative offices, including admissions, will be relocated into the addition, providing several thousand more square feet for the library. But, in essence, the project will remove the library’s walls, from a physical standpoint, and make the Blake building as a whole a learning and research center.

“The edge of the library is no longer the edge of the library — it’s the edge of the building,” he said, adding that, through wireless technology, students will be able to access information digitally. “We’re expanding the places where you can receive library information and materials, thus allowing people the opportunity to advance their education.”

Beyond the expansion and streamlining of library facilities and operations, the law school project, designed by Tessier & Associates, with Fontaine Brothers serving as general contractor, will also focus on classrooms, said Gaudio, and specifically the school’s commitment to small, 50-student teaching sections and the new era of information technology in which learning takes place.

This means that some of the current classrooms will be refurbished and made smaller, while others will undergo similar modernization and made larger.

“When this building opened, professors used the standard whiteboard at the front of the room; they talked, and students took notes,” Gaudio explained. “We’re moving from notebook paper and pen to notebook computer and mouse, and we are accommodating all the technology that people use to teach now — from PowerPoint to online materials.

“We’re coming up to date,” he continued, “but we’re doing more than that — we’re looking down the road and anticipating what we’ll need to stay on the cutting edge in legal education.”

The renovated Law Center will also house the College’s Law and Business Center for Advancing Entrepreneurship, a joint effort of the college’s law school and School of Business that has been housed at the Scibelli Enterprise Center at Springfield Technical Community College since it opened in 2005.

The entrepreneurship center works with area small business owners by linking them with law and business students who act as unpaid consultants, providing assistance with everything from choosing a business entity to writing a business plan.

The larger facilities, located right on campus, will enable the center to serve more start-up and small businesses, said Caprio. “It will help furnish the best foundation to sustain their companies,” he said, “while developing them into thriving commercial enterprises, and contribute to a new era of economic and social prosperity for the region.”

Case Summation

As he looked closely at the architectural rendering, Gaudio noticed that someone had somehow placed his face on one of the ‘people’ who appear in the drawing.
Laughing off this development, sort of, he said he doesn’t mind being the face of the law school’s expansion and renovation.

The real face, however, is the new front door, which has the law school looking in a new direction — literally and figuratively.

George O’Brien can be reached at[email protected]

Sections Supplements
HCC Celebrates 60 Years — and a Tradition of Perseverance and Innovation
David Bartley

David Bartley, past president of HCC, poses with a caricature of himself, drawn as part of the college’s 60th anniversary celebration.

David Bartley, former president of Holyoke Community College, said the institution’s 60th anniversary, marked this year, has caused him to remember HCC’s past and look to its future, as well as the changes higher education has seen across the country.

“We used to run colleges with chalk and talk,” he said. “Today, there’s $100,000 worth of equipment in a classroom that has to be continuously updated, and that’s not ever going to change.”

It has indeed been a good month for reflection for both Bartley and HCC’s current president, William Messner, who took his post three years ago. The duo represents two-thirds of HCC’s history of leadership; its first president, George Frost, served from 1947 to 1975, then Bartley held that position until 2003.

“It’s a little daunting to be one of only three presidents,” said Messner, “but what I take away from this 60th anniversary is the overwhelming positivity surrounding the institution. Every individual I’ve talked to recently cites the college’s significant effect on their life, and so it is my job to take that legacy to the next level.”

From the Ground Up

Even with only three presidents in six decades, the college has indeed had a colorful run. It was founded in 1946 as Holyoke Graduate School, and in 1947 changed its name to Holyoke Junior College following state-level legislation that permitted municipal higher education programs to do so.

Frost was the college’s only full-time employee for six years, before Ellen Lynch was appointed his secretary. They shared an office in what was once the cloakroom of the old Holyoke High School building. Additional full-time employees — two full-time professors — were not hired for another five years, in 1958.

Frost called students personally with end-of-semester grades and announcements, and the school funded faculty salaries and operating expenses with tuition payments only — which were $6 per credit for Holyoke residents and $7 for non-residents.

In 1961, Holyoke Junior College moved from its temporary home in Holyoke High School to the former Elmwood Elementary School on South Street, where it remained for six years. In 1965, the institution joined the state community college system and changed its name to Holyoke Community College. Four years later, the college moved again to the Holyoke High School building, which by that time had been turned over to HCC following the construction of a new high school.

Less than four months later, however, disaster struck — the building went up in flames (the cause was thought to be a faulty ventilation fan in the attic), leaving nothing but a brick shell. Operations were returned quickly to the Elmwood Elementary School, and students missed only one day of classes. But a new threat soon surfaced.

With the newly opened Springfield Technical College (now STCC) only a few miles away, the Mass. Board of Regional Community Colleges backed a move to relocate HCC’s students to STC and forego building a new home for the former.

Remembering the fire and the precipice on which it placed HCC, Bartley quoted John F. Kennedy.

“Victory has 100 fathers, and defeat has none,” he said. “The fire in 1968 had a lot of people saying we only needed one college in this section of the Valley, and we did a lot of work to point out why we needed two. Now, there are two very successful community colleges in the area, and we believe we had our victory.”

Out of the Frying Pan…

Indeed, a group of Holyoke-based civic leaders, educators, and business owners formed the Friends of Holyoke Community College and lobbied to save HCC. Holyoke’s mayor at the time, William Taupier, and the president of the state senate, Sen. Maurice Donahue, a friend of Frost’s, were among those who supported the cause, and in 1969, a temporary building on the site of the fire had been erected.

Plans for a new campus were unveiled, and the current campus on Homestead Ave. was opened in 1974.

Frost retired soon after his so-called “final task” was completed, and Bartley took the helm, beginning his nearly three-decade-long career as HCC’s president. His first act at the post was to appoint his predecessor as founding director of the alumni association.

All of these stories, and countless others, were on Bartley’s mind this month, when the college celebrated formally with a number of community, civic, and business leaders from across the region.

“I was delighted that we were able to talk about the past, but the real key is the future,” said Bartley. “I think some of the challenges of yesterday are still there — the college has to keep abreast of developing curricula nationwide, and make sure courses are relevant to the industries of today.”

During his tenure, Bartley watched the advent of computer technology take a front-row seat in higher education. He said the adoption of modern modes of telecommunication went relatively smoothly at HCC, but it also marked a cultural shift on college campuses across the country that brought with it some new hurdles to clear.

“People understood it was necessary, or else the students would change and evolve faster than the curriculum,” he said. “We expanded the electronics offerings dramatically, while staying true to the basics.

“The college has always been current, but challenges revolve around funding new programs, and that’s not going to get any cheaper as time goes on,” he added. “Education is a slow and labor-intensive industry, and because its core product is the imparting of knowledge, it will always be that way.”

Messner agreed, noting that he, too, has seen some of those pervasive challenges shaping decisions at HCC, as well as a host of new concerns.

“Fifty percent of the work day is spent on resource development,” he said. “It’s no secret that competition for state dollars is becoming more acute, and we have to fill the gap some way.”

The college recently completed the Gift of Opportunity campaign to help close that gap, raising $5.2 million — $1.2 million beyond its goal. In addition, a number of programs are in place to capitalize on HCC’s existing strengths and address burgeoning challenges.

“We’ve been doing several things over the past few years to ensure that the quality of programming, and the education the institution has been known for, stays solidly in place,” said Messner. “We’ve needed to build the number of full-time faculty since that number eroded, primarily through attrition, between 2001 and 2003, when the state was suffering economically.”

He said that cutting back on faculty during tight financial times is a good short-term economic strategy, but has an adverse effect in the long term. Currently, the faculty has been boosted to represent the same numbers as in 2001, and as enrollment grows, further additions are planned.

“We’re filling about a dozen spots now,” he said, noting that lowering faculty-to-student ratios is just one part of a larger move to improve operations across the campus. “Another thing we’re doing a better job of is assessing how we are doing in general. We’re looking specifically at how new students are treated — we’ve been involved in a nationwide program called Foundations of Excellence, for instance, which provides support to institutions in assessing the freshman experience.”
Those initiatives are just two examples of an ongoing objective at HCC: to stay available to the community at large.

“The demographics in this area are changing dramatically,” said Messner. “Many individuals are coming to the region with a lack of education, or a lack of a tradition of education, both of which are intrinsic to a strong workforce. As the population has changed, we have needed to change our approach in terms of reaching out to these groups that are part of the community.”

Messner said a wide array of initiatives have been put into place to recruit students and enhance their college experience, ranging from an outreach program geared toward the Latino population to college programs for high school students, to introduce them to the campus and allow them to experience higher education early on.

“We’re also working with students who haven’t come through the high school pipeline and instead took the GED, and are looking for the next step,” he said. “We’re using the GED as a new pathway into HCC, and that’s an example of one strategy to make higher education more accessible.”

These initiatives, in turn, have two divergent goals: the provision of quality education for a diverse community, and the creation of a steady stream of both individuals and resources aimed at workforce development in the region.

One of the most notable developments in that regard was the $18 million Kittredge Workforce Development Center, which opened in 2006. The 55,000-square-foot, five-story building is home to the school’s Business Division and HCC’s Community Services Department, which offers many of the programs Messner spoke of, including GED preparation and testing and summer youth programs.

The center also hosts a number of economic-development and workforce-development-related agencies. These include HCC’s Center for Business and Professional Development, which offers a wide range of workforce-development services designed to assess employee skills, identify knowledge gaps, and conduct training to remediate deficiencies; WISER, home to the country’s leading database for international trade statistics, which relocated to HCC from UMass in 2005; and the Western Mass. office of the Mass. Export Center, will offers market research, export training, and international business development resources.

The center also features 4,000 square feet of conference/meeting spaces equipped with high-speed and wireless Internet, videoconferencing, and state-of-the-art lighting and projection. Messner said the center is an excellent example of new technology and modes of thinking taking HCC’s long-held strength in community, career, and resource development to a new, more relevant level.

“Workforce development has been a strength for 60 years,” he said, “and with the new business building, we can expand into a variety of programs that we didn’t have 20 years ago, and there will be even more opportunity for the students to move forward. Workforce development offerings have increased by 20%, and we’re just gearing up.”

Those programs, said Messner, are just one aspect of bringing a long-held mission at HCC forward into fast-changing times. Concurrently, both he and Bartley hope that some strengths at the college stay largely the same, serving as a foundation for further growth in the future.

Blaze of Glory

“I, for one, am appalled by lecture halls holding 500 people,” said Bartley. “No learning takes place, and that’s not what a community college does. It’s certainly not something I ever hope to see at HCC.”

Looking back on 60 years and looking ahead to the next 60, Bartley mused that today’s dynamic, computer-based presentations in the classroom and the cutting-edge technology of the Kittredge Center are developments that were necessary to bring HCC current in a fast-changing world.

But a little chalk-talk can still take an institution a long way — out of the fire, and into the fight.

Jaclyn Stevenson can be reached at[email protected]

Sections Supplements
Candlewood Suites Takes Aim at the Extended-stay Market
Ray Desai

Ray Desai was looking for an established, well-respected hotel brand to bring to his property on Riverdale Street in West Springfield — and found one in Candlewood Suites.

“Consider us home.”

That’s the marketing pitch used by the Candlewood Suites chain of hotels, and Ray Desai believes that phrase sums up perfectly what his latest entrepreneurial venture provides. Specifically, a home away from home for those who are going to be on the road — or out of their own home — for an extended period.

This constituency includes consultants, contract nurses, construction managers on out-of-town assignments, doctors recently hired by area hospitals, executives settling into new jobs before they settle into the area, and people remodeling their houses or condos. Each of these groups is represented on the current guest list at the 71-room Candlewood Suites facility that Desai constructed on the site of the former Roadway Inn he owned for several years on Riverdale Street in West Springfield.

An immigrant from Gujarat, India, Desai segued into the hospitality business following a stint working for the Conn. Department of Health as a chemist. He cut his teeth in the hotel business working beside his brother, who came to the U.S. about a decade before Desai did and eventually came to own a string of hotels in the Northeast.

Desai started with the Roadway Inn, originally an independent operation known as the Knoll Motel, and later acquired the Econo Lodge on Elm Street in West Springfield. He wanted a new, more modern venture for the Roadway property, however, and waited patiently for the right franchise opportunity, one that would give him a somewhat unique niche in the region’s highly competitive hospitality sector.

He found one in Candlewood Suites, which be believes is the leader in the so-called extended-stay category within the hotel sector, status achieved through a sharp focus on replicating ‘home’ in every way possible, from a pool and fully equipped gym to flat-screen televisions, kitchens with full sets of appliances, and a gazebo and barbecue grill outside.

“It’s home for people who can’t be at home,” said Desai, who invested $6.5 million in the venture, which he expects will not be his last in this region. He told BusinessWest that he is looking at several sites in Western Mass., and will likely add to his portfolio in the years ahead.

For now, though most of his concentration is focused on Candlewood, and gaining a large share of the expanding extended-stay market in the Pioneer Valley.

Staying Power

It is Wednesday, and the ‘cupboard’ is, well, almost bare — but not for long.

That’s the name of a small grocery store, for lack of a better term, located just off the front lobby that is a feature at all Candlewood Suites facilities. Stocked with items ranging from ice cream bars to microwavable dinners to bagels, the cupboard is a popular stop for those on extended stays who don’t want to travel to area restaurants, and also for those who choose the hotel for a weekend stay while visiting Six Flags or any of the region’s other tourist attractions.

There were many such guests that week, which explained why the cupboard needed to be restocked, said Susan Daley, the facility’s general manager, adding that the store is one of many amenities that has helped the hotel get off to a fast start since it opened last Christmas.

Winter is a relatively slow period in the local hotel industry, she explained, but a good time to open a new facility because it gives staff an opportunity to work out any kinks and fine-tune efforts in the broad realm of customer service. This is important, she said, because a hotel’s ability to approximate ‘home’ comes not only with amenities and a look — but also with a feel.

“And here, people do feel that they are at home,” she explained. “They feel comfortable, and because many are here for extended stays, they almost become family.

“You come to know everyone by their first names because you see them every day; you don’t get that experience at other hotels.”

These were the tangibles and intangibles that appealed to Desai as he was looking for a brand he could bring to the Roadway Inn site. This was a quest complicated by the fact that most major chains are well-represented in the area, and most of the familiar names in the industry already have sites on Riverdale Street.

One brand that hadn’t penetrated the market was Candlewood Suites, a member of the Intercontinental Hotels Group, which also includes Holiday Inn and Holiday Inn Express, Crowne Plaza Hotels and Resorts, Hotel Indigo, and Staybridge Suites. There are now more than 100 Candlewood Suites locations across the country, including three in Massachusetts (the others are in Braintree and Burlington), and two in Connecticut — in Meriden and a recently opened facility near Bradley International Airport.

Thorough research and market analysis provided Desai with the supporting evidence needed to convince the International Hotels Group that there was, indeed, room for another extended-stay facility in the Greater Springfield area — there are already several in the region. That research concluded that the Valley’s many colleges, hospitals, and other major employers would provide an adequate base for room occupancy. Meanwhile, the region’s strong tourism base and location off major highways would provide additional support.

The Roadway Inn was razed in late 2005, with construction of the Candlewood Suites, which would take roughly a year to complete, started soon thereafter.
Desai said the chain has strict standards with regard to room size and amenities — which he met — but he also built in several features that would not be considered standard equipment. These include the pool and Jacuzzi, located in the basement, which have become popular with both families and health-conscious professionals alike, said Daley.

Another non-standard feature is the gazebo, complete with a gas grill, which has become a popular option for cooking, eating, and relaxing during the summer months.

Sixteen of the 71 rooms are larger, two-room suites, popular with those staying several weeks or months, while the rest are comprised of one larger room. All rooms come complete with a full kitchen, the aforementioned flat-screen TV, DVD player, Internet access, and other features.

To date, business has been steady and improving, said Daley, with occupancy rates near 60% on weekdays and higher on weekends, especially since Six Flags opened. To build on that solid start, the management team, which also includes sales director Tina Lenke, is working to build relationships with area companies that make use of extended-stay facilities, while also building awareness of a brand that is well-known in other parts of the country, but not necessarily in the Pioneer Valley.

“Experienced travelers know that name, and some look for it wherever they go — they want to stay at a Candlewood,” said Daley. “Our job is to make acquaintances with those who don’t know the name.”

Checking Out

As she offered a tour of the facilities, Daley stopped at one of the suites. Among the items she pointed out was a laundry basket placed at the bottom of the closet.
Each room comes with one, and the laundry facilities in the basement are offered free of charge. It’s a small but rather unique service within the industry, Daley said, noting that at most hotels, guests are scrambling to find quarters.

“It’s just another way we try to make feel comfortable, like they’re at home,” she said. “This isn’t really home …. but it’s close.”

Departments

The following Business Certificates and Trade Names were issued or renewed during the month of June 2007.

AGAWAM

Agawam Bowl
359-363 Walnut St. Ext.
Frank Montagna

C. Fullam Electric
218 Adams St.
Chad Fullam

J.B. Home Improvement
161 Adams St.
Joe Bucalo

Main St. Deli
713 Main St.
Frank R. Locke

Odyssey II
339 North Westfield St.
Laurel Curran

Western Mass Business Women Monthly
27 Emerson Road
Denice L. Emery-Ferrero

AMHERST

Amherst Hairstylist
40 Main St.
Susan Carson

Amherst Hairstylist
40 Main St.
Heather McCory

Amherst Hairstylist
40 Main St.
David Yando

David Companic Construction
27 Southpoint Dr.
David M. Artiga

Salon Divine
15 Pray St.
Sara Overgaard

CHICOPEE

ENSERV
84 Bonner St.
Todd Edward Szydziak

Handy Info 4 Life
847 McKinstry Ave.
Michelle E. Blair

IMAG Investigations
28 Andover Road
Robert G. Spear

J&G Landskaping
17 Dwight St.
Jose M. Gonzalez

Neighborhood Pizza
159 Grove St.
Kenneth Omerhi

The Glass Miser
18 McKinley Ave.
Francis J. Czepiel

Versatile Networks Consulting
3 Carriage Road
Joseph Andrew Lorenzatti

EASTHAMPTON

Between Breath and Bone
14 High St.
Faith Jackson

Facteau Tree Farms
74 Lovefield St.
Richard Facteau

Wave Books
116 Pleasant St.
Lori Shine

EAST LONGMEADOW

Blanchard Drywall Services
70 Somers Road
James Donald Blanchard

Cabelo
51 Prospect St.
Lillian Buettner

Cabelo
51 Prospect St.
Collette Iampietro

Cabelo
51 Prospect St.
Donna L. Brayton

Centro Linguistico Italiano
444A North Main St.
Rocco A. Mesiti

Triad Therapeutic Massage
4 Crane Ave.
Beth Morin

GREENFIELD

Green River Yoga
158 Main St.
Jean Erlbaum

Interiors By Design
250 High St.
Elizabeth Feeley

Magical Child
134 Main St.
Mary Walsh-Martel

Palazzo’s Pizza
228 Federal St.
Joanne & Michale Marchand

Pretty Nails
209 Main St.
Thang Son

The Beancake Company, LLC
324 Wells St.
Francis Mozea Jr.

HADLEY

Country Nissan
151 Steepleview Dr.
Carla Cosenzi

HOLYOKE

Golden China
455 South St.
Chow Man Cheng

Kim Lee Nails
322 Appleton St.
Luy Thanh Nguyen

Ortiz Repair Towing
75 Clemente St.
Jose Ortiz

Pier One Imports
98 Lower Westfield Road
Marvin J. Girouard

Pool Tech
238 Linden St.
Richard J. Dupuis

LONGMEADOW

Consulting For Businesses
6 Elizabeth Circle
Tanya Garibian

Staged to Sell
86 Lincoln Road
Robert F. Chalero

LUDLOW

JL Massa Collision Inc.
287 Miller St.
John Massa

Michael Janeczek Photography
77 Rood St.
Michael Janeczek

Rutabaga Gallery
5 Sewall St.
Elizabethann Koscher

Subway of Ludlow
477 Center St.
Mark J. Devoto

Thompson & Bell
358 Sewall St.
James V. Thompson

West End Lock & Key
137 West Ave.
James Coxon

NORTHAMPTON

Affordable Used Cars
14 East St.
Raymond Learned

Cozy Home Performance
74 Lyman Road
Mark M. Lante

Life Grows On
3 Olive St.
Greg Sandler

Pajama’s
2 Conz St.
Christopher Halla

Paradise City Painting
173 State St.
Joshua John Perry

Rick’s Auto Repair & Sales
442 Elm St.
Richard Mott

Sam’s
235 Main St.
Samuel Harbey

 

The Collared Scholar
537 Easthampton Road
Debra Wysocki

Unit 7
16 Fort Hill Terrace
Erik Olsson

PALMER

Breckenridge Realty
111 Breckenridge St.
William G. Cutter

Burns Family Enterprise
3012 Grass St.
Hugh Burns, Jr.

Country Memorials
1303 Calkins Road
Judith A. Kane Zelek

Country Rose Florist
1182 Park St.
Patricia M. Kinner

Cutting Corner
1312 Main St.
Carol J. R. Henrigues

Deer Run Engineering
2146 Rear Main
Mark M. Bogacz

Diane & Company
1581 North Main St.
Diane St. Amand

Don’s Auto Detailing
6 Beech St.
Donald Ely

DW’s Fiberoptics
21 Wilbraham St.
Donald Smith

Aries Repair and Radiator
1281 South Main St.
Eric Gilbert

Fancy Nails
1035 Thorndike St.
Mot Nguyen

GAF Home Improvement
14-16 Harding St.
George Anthony Flagg

SOUTH HADLEY

Amanda Rodriguez Productions
12 Ranger St.
Amanda Rodriguez

G&P S&D Express
77 Riverboat Village Road
Patricia Fanska

Gentry Design
10 North Main St.
Mark Sherman

SOUTHWICK

Campbell Contractors
631 College Highway
Robin Campbell

Preferred Real Estate Services LLC
610 College Highway
Bobbie Jo Thibault

Virtual Assistant Solutions
130 Vining Hill Road
Judith Stevens Bernath

SPRINGFIELD

D & F Transportation
172 Lebanon St.
David Falley

A M Construction
23 East Hooker St.
Angel Maldonado

Academy of Mixed Martial Arts
1490 Allen St.
Walter J. Lysak Jr.

Ara Convenience
560 State St.
Mohammad R. Shaikh

Bob’s Pro Saltwater Pools
550 Alden St.
Robert C. Maurice

C.J.S.
66 Flint St.
Joel Cruz Sr.

Cathy’s Food Consulting Services
807 Worthington St.
Caterina Cardenuto

CLJ Electrical Services
16 Monson Ave.
Charley Lee Jackson

Clothing-Ect.com
59 Maryland St.
Barbara Stone

CQ
351 Bridge St.
Leonard Weitz

Dash Time
123 Kent Road
Nadhir Adbul-Wadud

Express Auto Detail
8 Harding St.
Eli Diaz

Family D. Stores
257 Edendale St.
Robert Joseph

Frachard Photography
53 Everett St.
Richard Santiago

J.R’s General Construction
185 Hampden St.
Jose M. Rodriguez

JK Subways, LLC
550 Sumner Ave.
Maryann Russo

Justin Mundell Construction
15 Phoenix St.
Justin Mundell

JVC Construction Services
9 Radner St.
Patricia Carbone

Kofi Fuah
45 Cambridge St.
Kofi Fuah

Lazy Valley Winery
34-40 Front St.
Scott D. Santaniello

Lopez Painting & Wood Flooring
873 Worthington St.
Eugenio Lopez

Los Cangri Barber Shop
737 Liberty St.
Basilio Castro

WEST SPRINGFIELD

Balise Collision Repair Center
1800 Riverdale St.
Balise Motor Sales Co.

Balise Honda
1371 Riverdale St.
Balise Motor Sales Company

Bob Johnson Enterprises
1967 Westfield St.
Robert J. Johnson

Dedicated Drywall
174 Main St.
David Joseph Whitlock

Point Staffing Services
425 Union St.
Paul Marc Associates

Reliable Home Improvement
10 Butternut Hollow
Vladimir Melnichuk

WESTFIELD

ABC Antiques & Crafts
658 Montgomery Road
Eloise Adair

Gifted Thoughts-N-Things
12 Glenwood Dr.
Deborah Niles

New England Property Maintenance
2071 East Mountain Road
Edmund L. Maloney

RTL Pet Supply
35 Schumann Dr.
Richard Simmons

Sullivan Flooring
39 Alquat St.
Michael Sullivan

Transcon Technologies Inc.
53 Mainline Dr.
Pablo Nyarady

VMD Construction
756 North Road
Viktor Davidenko

Departments

The following business incorporations were recently recorded in Franklin, Hampden, and Hampshire counties and are the latest available. They are listed by community.

AGAWAM

ADYS Mortgage Inc., 67 Hunt St., Agawam 01001. Adam J. Dubilo, 7 East Circle, East Longmeadow 01028. Mortgage broker.

TW Home Improvement Inc., 24 Dwight St., Agawam 01001. Timothy S. Wyckoff, same. Home improvement.

AMHERST

Financial Development Agency Inc., 49 South Pleasant St., Amherst 01002. Matthew Blumenfeld, 335 Middle St., Amherst 01002. To serve not-for-profit organizations with cost-effective grant writing, capital campaign and marketing services.

La Piazza Ristorante Inc., 30 Boltwood Walk, Amherst 01002. Mauro Aniello, 12 Lady Slipper Lane, Hadley 01035. Restaurant.

CHICOPEE

American Team Cleaning Services Inc., 94 Woodbridge Road, Chicopee 01022. Maggie O. van Zandt, same. Commercial cleaning service.

Cote’s Family Restaurant Inc., 582 Chicopee St., Chicopee 01013. Michael Cote, 31 Rowley St., Agawam 01001. Full-service family restaurant.

EASTHAMPTON

Mantis Graphics Inc., 1 Adams St., Easthampton 01027. Bradley J. Robbins, same. Graphic art production.

Stop and Wash Inc., 13 Matthew Dr., Easthampton 01018. Timothy McLane, same. To operate a laundromat.

EAST LONGMEADOW

Olympic Inc., 611 North Main St., East Longmeadow 01028. Chong T. Lee, 34 Tanglewood Dr., Longmeadow 01106. To instruct Tae-Twon-Do martial art, promote sportsmanship, etc.

Pattenaude Enterprises Inc., 191 Chestnut St., East Longmeadow 01028. Scott Pattenaude, same. Rent inflatables — sell spices wholesale and retail.

GRANBY

Digisoft Inc., 56 Morgan St., Granby 01033. Wayne P. Masse, same. To develop, manufacture, and sell computer software, operating systems, etc.

GREENFIELD

Cunill America Inc., 21 Mohawk Plaza, Suite 4, Greenfield 01301. Xavier Cunill, same. (Foreign corp; DE) Wholesale distribution of silver goods.

HADLEY

Mass Frenzy Inc., 2 Frallo Dr., Hadley 01035. Ralph W. Loos, same. (Nonprofit) To foster girls national amateur basketball competition, etc.

Valley Technology Outreach Inc., 84 Russell St., Hadley 01035. Delchie Bean, same. (Nonprofit) To collect technology equipment from schools, businesses, etc., to be refurbished and donated or sold to nonprofit organizations.

HAMPDEN

Hampden House Catering Inc., 128 Wilbraham Road, Hampden 01036. Dana R. Gahres, 131 Stony Hill Road, Hampden 01036. Catering business.

HOLYOKE

Angel Rivera Inc., 360 High St., #2, Holyoke 01040. Saiid Rivera, same. Retail.

Baystate Technology Solutions Inc., 199 Hillside Ave., Holyoke 01040. William P. Glover, same. Computer solutions.

HOLLAND

JJL Biomed Services Inc., 58 East Otter Dr., Holland 01034. Jeffrey J. Lafleur, same. To test biomedical patient related equipment in nursing and other health care facilities.

 

NORTHAMPTON

3 J Massad Inc., 54 Easthampton Road, Northampton 01060. Linda W. Massad, 63 Florence Road, Easthampton 01027. Gas station.

Main Street Motion Media Inc., 52 Olive St., Northampton 01060. Kathleen Evelyn Kamping, same. (Nonprofit) To educate and expand our community’s relationship to each other and the world through film and media arts, etc.

PALMER

Mangoes Inc., 233 Wilbraham Road, Palmer 01065. Felipe El Karim, 37 Brookfield Road, Brimfield 01010. Restaurant.

SOUTH HADLEY

Marlin Inc., 89 Amherst Road, South Hadley 01075. David Marlin, same. Computer software sales.

SOUTHWICK

Canterbury Lane Homeowners Assocation Inc., 106 Coes Hill Road, Southwick 01077. David W. Berry, same. (Nonprofit) To hold title to and maintain common areas in the Centerbury Lane, Westfield subdivision, etc.

SPRINGFIELD

44 Record Company Inc., 137 Undine Circle, Springfield 01109. Alex A. Nieves, same. Music recordings and promoter.

Andrew S. Jusko, M.D., P.C., 299 Carew St., Springfield 01104. Andrew S. Jusko, 1134 Longmeadow St., Longmeadow 01106. The practice of ophthalmology.

Angel Touch Cleaning Services Inc., 1655 Main St., Springfield 01103. Iris Enid Garcia Morales, 19 Arthur Picard Cir., Indian Orchard 01151. Cleaning and construction.

Brican Inc., 155 State St., Springfield 01103. Brian Gibbons, 80 Champlain Ave., Springfield 01151. General contractor; commercial construction.

Children Living with Aids Network-Kenya Inc., 1341 Sumner Ave., Springfield 01118. George Kasiligwa Kahi, 76 Ambrose St., Springfield 01109. (Nonprofit) To assist in caring for the orphans of the HIV/AIDES pandemic and affected children, etc.

Community Empowerment Services Corp., 736 State St., Springfield 01109. Linda Wellington, 20 Matthew St. Springfield 01128. Job placement, vocational evaluation, skill training.

WEST SPRINGFIELD

Bancroft Chrysler Jeep Inc., 499 Riverdale St., West Springfield 01089. Aldo M. Bertera, 162 Forest Ridge Road, West Springfield 01089. The retail sale and service of new or used automobiles, trucks, etc.

Racers Edge Performance Inc., 196 Baldwin St., West Springfield 01089. Anthony Stack, 618 Allen St., Springfield 01108. Sales/repairs.

WESTFIELD

G&F Custom Built Homes Inc., 419 Springdale Road, Westfield 01085. Shaun C. Giberson, 76 Wolcott Ave., West Springfield 01089. Real estate development and management business.

Morse Hospitality Concepts Inc., 19 Lockhouse Road, Apt. 9-1, Westfield 01085. Joshua Morse, 492 Federal St., Montague 01351. Hospitality.

WILBRAHAM

Madden Insurance Agency Inc., 132 River Road, Wilbraham 01095. Karen L. Madden, same. An insurance producer.

Departments

Designs on a Career

Christopher Zarlengo, vice president of Marketing for STCU Credit Union, and Amy McNeil, an intern from Springfield Technical Community College’s Graphic Arts Technology program, check proofs of the credit union’s annual report. McNeil, who recently graduated from STCC in the Commercial Arts program, was responsible for the design of the credit union’s annual report.



Open for Business

Owners of the newly opened Courtyard by Marriott hotel on Route 9 in Hadley recently staged a get-together for staff, contractors who built the facility, and friends of those involved with the venture. Above are many of the principals in the Hampshire Hospitality Group, which made the Marriott the latest addition to its roster of area hotels and inns: from left, Grazyna Vincunas, Ken Vincunas, Lynn Travers, Curt Shumway, COO of the Hampshire Hospitality Group, Bob Shumway and Ed O’Leary.

At right, from left, Ed Newalu, director of Food and Beverage for the Hampshire Hospitality Group; Sherri Willey, special projects coordinator for HHG; Sean Welch, general manager of the Courtyard by Marriott; and Michelle Boudreau, director of Sales and Marketing for HHG.


Groundbreaking Developments

A groundbreaking ceremony was on May 29 to signal the beginning of construction at Rivers Landing, a combination health club, entertainment, and dining venue that will be located at the site of the former Naismith Memorial Basketball Hall of Fame. The complex will feature L.A. Fitness, and is being developed by Springfield natives Peter Pappas, a real estate developer, and Dr. Michael Spagnoli, a chiropractor. From left to right are: Rivers Landing project consultant James Langone; State Rep. Rosemarie Sandlin (D-Agawam); Clerk of Courts Brian Lees; U.S. Rep. Richard Neal; Bill Horner, senior vice president of L.A. Fitness; Springfield Economic Development Director David Panagore; Pappas; Springfield Mayor Charles Ryan; Spagnoli; John Doleva, president and CEO of the Basketball Hall of Fame; Gary Magnuson, an officer with Citizens Bank, which is financing the project; and Paul McDonald, chairman of the Springfield Riverfront Development Corp.

Ware-based FamilyFirst Bank recently broke ground for a new office on Route 9 in East Brookfield. The branch will offer a full range of banking products and services to families and businesses in Western Worcester County. On hand for the groundbreaking ceremony were members of the bank’s board of directors and executives. From left are, Michael Audette, president; Gail A. Piatek, chairman of the board; Charlie Miller, project manager of NES Group; Claire Bothwell and Louis Masse, directors of FamilyFirst Bank.

Features
Springfield Chamber Leader Promotes Action, Not Talk
Victor Woolridge

Victor Woolridge has seen some inspiring turn-around stories in his travels, and he believes Springfield can be added to that list.

Victor Woolridge was busy gathering up the material he wanted to read on his flight to Buffalo, which was scheduled to leave in a few hours.

“I’ve had a lot of practice at this,” he told BusinessWest, noting that his job as managing director of the Real Estate Finance Group at Babson Capital Management LLC forces him to travel frequently. Name a city and he’s probably been there — often.

And in the course of all that travel, amassed through 27 years of work with MassMutual and its subsidiary, Babson, Woolridge has seen some inspiring turn-around stories.

“I’ve been to a lot of places that people had pretty much given up on,” said the Springfield native, listing sections of New York, Chicago, Baltimore, Washington, D.C., and other, smaller cities. “Years ago, people had nothing good to say or think about Harlem, but now it is the place to be. It’s the same with the inner harbor in Baltimore and on 13th and 14th streets in Washington. Not long ago, you wouldn’t walk down those streets; now, there’s a real renaissance going on there.”

Exposure to such success stories is one of the reasons why Woolridge, the recently elected chairman of the Springfield Chamber of Commerce, is optimistic about the prospect of adding the City of Homes to that list he offered. But he admits that there is much work to be done in a community that is recovering from near-bankruptcy, political scandal, and lots of bad press, and is just starting to see some momentum.

And as he assesses the challenges ahead for Springfield, Woolridge started by telling BusinessWest that he can see some direct parallels between what he does for a living — assessing high-yield investment opportunities for Babson — and his work with the Chamber and other groups trying to achieve progress in Springfield.

“In both cases, it’s about moving the ball forward,” he said, adding that, roughly translated, this means moving beyond the talk and actually getting things done.

“There is such a thing as analysis paralysis,” he said, referring to both the investment opportunities he and other members of the Real Estate Finance Group must weigh — and the many recommended plans of action for Springfield. “If you sit there and analyze all day long, you’re never going to get the deal. You have to get in there and put something on the table and advance the ball.”

And Woolridge says he’s seeing signs of that happening in Springfield.

Indeed, he told BusinessWest that, in recent months, he’s observed a change within both the Chamber and City Hall — a movement from talk to action that he intends to continue and accelerate.

Woolridge referred often to the recently completed Urban Land Institute (ULI) study of the City of Homes. The report lists a number of priorities, including downtown and the Court Square area, the South End neighborhood of the city, and the soon-to-be-vacant federal building on Main Street. As he begins his two-year stint as chairman of the Springfield chamber, Woolridge said one of his priorities is to help ensure that the ULI report becomes much more than good reading.

“Oftentimes, these reports sit on a shelf and gather dust,” he said. “We can’t let that happen in this case; there’s too much at stake for Springfield.”

In a wide-ranging interview, Woolridge talked about the Chamber, Springfield, some of those turn-around stories he’s witnessed, and what it will take to write one in his hometown.

Progress Report

Woolridge recalled one of his first meetings as an officer with the Springfield Chamber, and some comments he made then.

“I said, ‘everyone has obvious sympathy for the leper, but no one is willing to touch him,’” he remembers. “But every physician knows that for the sick patient to get better, someone has to touch him.”

Springfield was in many ways a sick patient at that time, he continued, noting that there was perhaps too much watching on the part of the Chamber and other groups in the city in the past, and not enough direct involvement, or touching. But this is a pattern he’s seen change.

“I’ve seen much more energy when it comes to the matters facing the city — not just talking about it, but strategizing, and saying ‘what do we do about it?’ and becoming a more active force in seeing these things happen,” he said. “On top of that, we’ve been discussing — we’re not there yet — how we can be better stewards or watchdogs over not just implementation of these things, but standards for how things get done so we don’t slide back into the kinds of problems we’re experienced over the past several years.”

Woolridge told BusinessWest that this greater willingness to touch the patient in recent years, an attitudinal change encouraged by his immediate predecessors on the Chamber, Mary Ellen Scott and Carol Baribeau; Mayor Charles Ryan; Economic Development Director David Panagore; and others, bodes well for the city.

That’s because direct action, not talk, is the only way to achieve progress with the many issues facing Springfield, including poverty, homelessness, public safety, economic development, workforce development, zoning, and creating a more business-friendly City Hall.

“We decided it was important to take a look at our zoning and procedures to make sure that they were competitive, streamlined, and that people understood them,” he said, adding that he helped initiate discussions with developers who compared and contrasted Springfield’s model with others to create a qualitative database for action. “Hopefully, at the end of the day, we’ll have a comprehensive set of zoning procedures so that people can track from A to Z how to get a transaction done in the city of Springfield.

“Our process was deemed to be not as friendly as other neighboring communities as well as other cities,” he continued, adding that he and others visited other cities to see how they handled things. “It just makes sense to try to fix the system, because if you save people time and money and make it a pleasant experience, then that gives you an opportunity for more business.”

Streamlining zoning codes and the overall development process is just one example of how city and civic leaders are progressing from talking about the patient to touching him, said Woolridge, adding that the ULI is certainly another.

The process of preparing the report gave people an opportunity to listen, exchange ideas, and, in many cases, vent, he said, adding that with the report in hand, the city and its leaders must do something with it, or else risk losing some of the momentum that’s been achieved.

“Some of the recommendations in that report need to be pursued,” he said, returning to his warnings on overanalysis that can stifle action. “This is an outline, a framework, that provides a direction; the best way to move is to take a step forward, do something, and do your analysis on the way to building a new city.

“You can’t analyze ad nauseum,” he continued. “You have to work the problem and figure it out along the way.”

Agenda Items

Woolridge told BusinessWest that he’s thankful for having two years as chairman at the Chamber; one is simply not enough time to finish some of the work started by others, let alone start and advance new initiatives.

Assessing priorities for the city and the Chamber, he said there are specific and general goals for both. With the Chamber, he wants to increase membership, improve visibility, and make the organization more directly involved with key issues. Also, he wants to continue working with the state Legislature on business-related measures, and with the Finance Control Board on its ongoing efforts to bring fiscal stability to the community.

As for the city, priorities include everything from poverty and homelessness to devising ways to make the community’s great ethnic diversity more of a cultural and economic asset.

“That diversity should be fully embraced and seen as a clear positive for the city,” he said. “Right now, it isn’t.”

Another issue to be addressed, he said, is the preponderance of affordable and subsidized housing in the city, at the expense of market-rate units that could attract more professionals to many neighborhoods and breathe life into the city’s downtown. There has been some quality single-family home construction in outlying areas of the city, he noted, adding that the next step is to continue this trend into the core of the community.

“We have to stabilize our economy by bringing in higher-quality real estate that attracts higher-income people to help lift the entire economic boat of the city,” he said. “If you continue to build poor-quality housing, then ultimately you end up with a city that’s full of poor-quality housing. And how then do you attract people of better means, if you will, into a community like that?

“It’s a domino effect,” he continued. “The tax base gets impaired because you don’t have a good balance between affordable and market rate, and when the tax base gets impaired the infrastructure is impaired, and your school buildings and other municipal facilities can’t get repaired; it’s a spiral downhill because you can’t generate enough tax base.”

Achieving a balance between affordable and market-rate housing is easier said than done, he acknowledged, adding quickly that he’s seen it done — in cities like Boston, New York, Chicago, and also smaller communities like Greenville, S.C. In those cities, developers have created 80/20 mixes that attract professionals (the market-rate component is the ‘80’) but without, in his words, “casting aside” lower-income constituencies.

Housing is one of those areas where there has been mostly talk in Springfield, said Woolridge, adding this isn’t getting the job done.

As with other issues, the city needs to move on the housing dilemma or, as he said many times, move the ball forward.

“We’re never going to know all the answers, and no matter how hard you search, the target keeps moving,” he said. “You have to move with it, and you have to get things done; you learn along the way, you make mistakes along the way, but that’s all part of the process.”

Plane Speaking

As he prepared to shuffle off to Buffalo, Woolridge took a minute to show BusinessWest one of his group’s latest investment gambits — a high-rise office tower in what might be his favorite destination: Chicago.

“It’s a wonderful city, and it’s transformed itself into a European-style city,” he said, adding that by this he meant an attractive mix of arts, green space, and architecture. “What I like most about Chicago is that there’s an overall vision for the city and its neighborhoods.”

And by advancing the ball, that city is turning vision into reality, he said, adding that the same can happen in Springfield if talk can be turned into action.

“There are some who maybe have given up on Springfield,” he continued. “But you never know … this could someday be the place people want to be.”

George O’Brien can be reached at[email protected]

Sections Supplements
The Arbors Moves Well Beyond Old-school Thinking
The Arbors, Chicopee

The Arbors, Chicopee

The Arbors recently opened its fifth assisted-living facility in Greenfield, giving the company a wide-ranging presence across Western Mass. at a time when the need for assisted-living services is on the rise. But the Arbors’ most striking success story might be in Chicopee, where seniors sometimes get to hang out with the little kids next door.

Say you’ve got a prime slice of real estate on Memorial Drive in Chicopee, you’re building an assisted-living facility, and you’ve got several acres left over. What do you do?

In some cases, it depends on your kids.

A few years ago, siblings Carol Veratti and Ernie Gralia III faced that very question upon purchasing the land on which they would build their third Arbors assisted-living center, following facilities in Amherst and Taunton.

With 12 acres in reserve, the partners decided to provide a chance for Veratti’s son, Gary, and her son-in-law, Shad Hanrahan, to run a very different business on the property — but one equally focused on caring for others. And that’s how Arbors Kids was born.

“I went to school for early childhood education, and so did my brother-in-law, so we said, ‘let’s build a child-care center,’” said Hanrahan, now director of Arbors Kids.

Today, it stands along Route 33 as a testament to seizing opportunities — and providing unique interactive experiences for children and seniors alike. And it makes the Arbors one of the few companies providing on-site services to clients ranging in age from a few weeks old to 101.

Getting On with Life

That 101-year-old at the Arbors in Chicopee speaks to the fact that not all senior citizens need regular nursing care these days, said Noreen Geraghty, wellness coordinator.

Indeed, when Veratti and Gralia made their transition from construction into business management, it couldn’t have come at a more opportune time. In the years following that decision, the average age of Massachusetts residents would continue to rise; meanwhile, not only are senior citizens living longer, but they’re often active and relatively healthy. Those trends — which aren’t likely to reverse course in the coming years — increased the need for assisted-living services.

“We were actually contractors; my dad was a contractor, too,” Veratti said. “We had built housing for the elderly and several nursing homes. We became friendly with some of the owners of the nursing homes, and that led to our transition into assisted living.”

After successfully launching the Arbors at Amherst, Veratti and Gralia went about expanding their business, gradually opening sites in Taunton, Chicopee, and Westfield; the Arbors at Greenfield, which opened on June 1, brings the tally to five centers. Each site includes an Alzheimer’s unit called Reflections, which provides a higher level of care.

The basic assisted-living model at the Arbors offers residents 45 minutes of personal care per day, from bathing, dressing, and light housecleaning to help removing a hearing aid or an escort walking to the dining room.

“I know our staff goes in there more than 45 minutes a day, too — sometimes just to visit,” said Sondra Jones, marketing coordinator.

Medication reminders are an important factor as well, she said. “Sometimes families come to us because mom is forgetting to take her medications, and they’re busy going to work and taking care of their own kids. Here, they don’t have to worry about it.”

However, Jones said, there’s a fine line in assisted living defining what the nurses’ aides on staff can and cannot do for residents. For example, while the nursing staff can remind seniors to take their medications, they cannot crush pills, and residents must be able to swallow them on their own. An aide might help guide the hand of a resident putting in eyedrops, but cannot actually squeeze the dropper.

In many cases, the reminder is the important thing — and is often a key reason why the resident has been placed in assisted living, Geraghty said.

“We have plenty of situations where a daughter comes in and administers medications,” Jones said. “There’s no medicine cart here; residents keep medications in the privacy of their own apartments.”

Senior Circuit

As Geraghty explained, assisted living isn’t meant to be nursing care; that’s why nursing homes exist, for those who need help with daily living that goes beyond a few minutes a day. Meanwhile, the Arbors hosts monthly clinics for blood pressure, vision, hearing, and foot care.

“What’s nice is that this model keeps them independent,” she said. “The goal is for them to stay as independent as they can. And to that end, the building doesn’t have a medical-center feel to it. The apartments feel like home, and we don’t wear uniforms beyond khakis and white shirts.”

“We’re not walking around in scrubs like a nursing-home or hospital environment,” Jones agreed.

She said the Arbors keeps residents occupied with a steady menu of games, activities, and outings, but she noted that they organize many such efforts themselves. This active lifestyle, she suggested, is one reason why assisted living is becoming more popular among seniors who don’t need the round-the-clock care of a nursing home.

“People have told me, ‘my mom fell and broke her hip; she was in rehab, but now I want to get her out of there,’” Jones said. “Sometimes people in nursing homes are so overmedicated that they can’t talk. But here, it’s the socialization that keeps them going — the activities we have, and everyone getting out and doing things together. It’s like an older high school. They can even be gossipy and have certain cliques.”

That said, residents know they’re not teenagers anymore, and they look out for each other, Geraghty said. “At meal times, they’ll knock on each other’s doors,” she said. “They know who’s more forgetful and who missed lunch or who hasn’t eaten for awhile.”

If an aide feels like a resident needs the attention of a doctor, family will be notified, while an ambulance will be called immediately for emergency situations. “Of course, many of them do get sick,” Geraghty said. “We send them out to the hospital, they recuperate, and they come back.”

Many go far beyond merely recuperating. One resident swims three times a week at Elms College — one of many at the Arbors who seem a long time away from nursing-home life.

The Kids Next Door

If the need for assisted-living services is on the rise, Hanrahan learned quickly that education-focused child care is in demand as well; he has seen Arbors Kids gradually become one of the area’s larger centers, with plenty of parents waiting for an opening.

“We started with just a basic infant program, a preschool program, and a small summer camp,” he said, a model that has since grown to include 154 children at the Chicopee site, three off-site after-school programs, a before-school program, and a much larger summer camp — “and a lengthy waiting list.”

He said he and his brother-in-law aimed to build an educational program geared toward getting children ready for kindergarten, but also one built around fun, with a curriculum of creative arts, movement, and music in addition to the expected language skills, motor skills, and number and letter recognition. Those aspects of child care wouldn’t be out of place at any accredited facility. However, the intergenerational program is a different story.

“We’ll have classroom visits, with the residents next door doing projects with the older children on a weekly basis,” Hanrahan said. “The kids also have tea parties with the residents. And they’re working on a garden for the first time, and the residents are helping the children manage the garden.”

Meanwhile, the younger children interact with the seniors as well through seasonal activities such as Easter egg hunts, pumpkin picking days, and Halloween trick-or-treating in the Arbors corridors.

“Believe me, the older people enjoy those things more than the children do,” Hanrahan said, “especially the ones who don’t have grandchildren in the area.”

Since opening the child-care arm of the business, the Arbors has also taken over management of the Mason-Wright Retirement Community in Springfield, as well as the child-care center at that property, which had been a Springfield Day Nursery site.

Hanrahan said he would like to see expansion of the after-school programs the Arbors offers, but chuckled when asked whether another full-service child-care facility is on the horizon. Running one center — keeping up with accreditations; juggling curricula, programs, and food service; and maintaining low turnover on the staff — has been a successful venture, he said, but an all-consuming one.

Still, at the end of the day, it’s the one-on-one interaction he enjoys the most.

“I like greeting the parents every day,” Hanrahan said. “We’re a family business that takes pride in taking care of your family.”

No matter how young, or how old.

Joseph Bednar can be reached at[email protected]

Departments

The following Business Certificates and Trade Names were issued or renewed during the months of May and June 2007.

AGAWAM

Affordable Cleaning
7 William St.
Yegeniy Kiforishin

Center Stage at Chez Josef
176 Shoemaker Lane
Chez Josef, Inc.

Chic Collections
337 Walnut St. Extension
Mary Ann Zicolella

Circle Cleaners
9 South End Bridge Circle
Brenton Blair

Ferrentino’s
7 South End Bridge Circle
Giovanni Ferrentino

Goodfellaz Grill & Brew
360 North Westfield St.
Richard J. Girard, Jr.

K.A.S. Courier Service
83 Kanawha Ave.
Kevin T. Barry

Mahe Lumber & Millwork
257 Garden St.
Claude Ward Horner

Maynard Builders
15 Agnoli Place
Paul Maynard

MD Photography Service
332 South St.
Michael F. Dialessi

National Home Inspection Company, LLC
27E Castle Hills Road
Gary Desellior

Nuts 4 Nuts LLC
8G Castle Hills Road
Joanne Attardi

Tahir Transport
181 Elm St.
Brenton Blair

Tattletails
111 Clover Hill Dr.
Joan Guernsey

The New England Relocation Group
723 Main St.
Eastern Massachusetts Real Estate LLC

The UPS Store
417 Springfield St.
Richard J. Tessier

RAH Roofing
79 Poinsettia St.
Robert Humes

Tolli’s Pizzeria
349 North Westfield St.
George P. Dulchinos

Waterfresh
53 Ramah Circle South
David Centracchio

Wow That Looks Good Landscaping
85 Peros Dr.
Christopher G. Bellerose

Y & V Products
7 Willliams St.
Yevgeniy Kiforishin

AMHERST

Birdsong Bed & Breakfast
815 South East St.
Carol Gray

Briggs Framing & Construction
7 Willow Lane
Brett Briggs

Greene Framing & Construction
170 East Hadley Road
Benjamin Greene

Haffey Center for Attention & Memory
433 West St.
Mark & Nancy Haffey

Kelli Salon Divine
15 Pray St.
Kelli Richardson

CHICOPEE

Berthold Enterprises
52 Falmouth Road
David C. Berthold

Carlson, Landry, Lyons, Stearns and Yerrall, GMAC Real Estate
1847 Memorial Dr.
Eastern Massachusetts Real Estate, LLC

Carlson GMAC Real Estate
1847 Memorial Dr.
Eastern Massachusetts Real Estate, LLC

GMAC Real Estate
1847 Memorial Dr.
Eastern Massachusetts Real Estate, LLC

New England Swirl, LLC
340 McKinstry Ave.
Eugene R. Lapierre

Repairs Plus
38 Northwood St.
Kelly Nadeau

The New England Relocation Group
1847 Memorial Dr.
Eastern Massachusetts Real Estate, LLC

EASTHAMPTON

ABC Dresses
116 Pleasant St.
Karen Andrade

Easthampton Concrete
40 Division St.
Steve Kolodziej

Henry Polissack Books
116 Pleasant St.
Henry Polissack

Little Monkey Studios
116 Pleasant St.
Edward Hougen

EAST LONGMEADOW

Blanchard Drywall Service
70 Somers Road
James Donald Blanchard

M & M Landscaping
275 Maple St.
Matthew Petlock

GREENFIELD

All About You
275 Main St.
Mark A. Eaton

Bill Sheckels Furniture
71 Madison Circle
William Sheckels

BioPlay Sports
2 Village Green
Frederick Bourassa

Don’s Clothes Washer/Dryer Service
31 Colrain St.
Patricia Spinelli

J & M Futon
108 Federal St.
Jeffrey Wayne

Mirling’s Bakery
100 Federal St.
Elizabeth Johnson

Nancy’s Nails
84 Norwood St.
Nancy Edwards

New Fortune Restaurant
249 Mohawk Trail
Lillian Do

PerfumeOnMe.com
55 Orchard St.
Andrey Agapov

HADLEY

Butterfly
48 Russell St.
Kam Chow Lau

J & N Realty
4 Sunrise Dr.
John & Nancy Mieczkowski

Off The Wall Games
41 Russell St.
Kevin Wall

HOLYOKE

Beeline’s Therapeutic Massage
1057 Main St.
Jacqueline E. Clayton

Evert Auto Repair
56 Jackson St.
Adalberto Bernal

Il Familia Ristorante and Pizzeria
420 High St.
Christian Nieves

La Plazita Market
341 Appleton St.
Ana D. Tavarez

Mazzu Landscaping & Painting
210 South St.
John Mazzu

Salida del Sol Paso
24 Jones Ferry Road
Jose F. Rubero

The Paper Route
50 Holyoke St.
Barbara Gallo

Thee Unctuarium
236 Lyman St.
Sheyda Liz Rodriguez

 

LONGMEADOW

Arnold Construction Services
196 Wimbleton Dr.
Bruce Arnold

A.F. Carosella Electrical Services
56 Cobblestone Road
Alexander F. Carosella

LUDLOW

Hairstyles by Helena
7 Sewall St.
Helena Ferreira

Hick-or-Rock Farm
312 Miller St.
Paul Cocchi

M & A Fresh Produce
4 White St.
Nil Atmaca

Princess Nails
6 Chestnut St.
Henry Hoang

NORTHAMPTON

Angela’s Cleaning Service
115 Williams St.
Angela Cash

Drong-Ba Western Tibit
106 Sandy Hill Road
Susan A. Kornacili

Ghippie Music
1 Bratton Court
Cinamon Blair

Hair Phanatix
241 Main St.
Regina Figueroa

Jerry Suejkovsky
241 Main St.
Jerry Suejkovsky

Kevin’s Haircuts
128 King St.
Kevin Ovitt

PALMER

Pereira Custom Golf Carts
17 Hobbs St.
John D. Perry

Rick’s Parkside Drive In
1189 Park St.
Frederick Giuliani

SOUTH HADLEY

Bluebird Airport Shuttle
19C Hadley Village
Richard A. Hunter

Hedgeway Herbals
10 Waite Ave.
Anthony Kelly-Niziolek

SOUTHWICK

EZ Tech Group Inc.
221 Klaus Anderson Road
Jason P. Gates

SPRINGFIELD

Jav Enterprises
1106 Carew St.
John A. Vaquez

JT Builders
278 Denver St.
Jack Tardy

Lopez Painting & Wood Flooring
873 Worthington St.
Eugenio Lopez

Lu’s Yaks
130 Fenwick St.
Linda M. Sheehan

Main St. Gulf
679 Main St.
Raney Shabaneh

Maple Mart
155 Maple St.
Shamim Qureshe

Mark Daniels
139 Acrebrook Road
Mark Robert Daniels

Mezzanotte
220 Worthington St.
Joyce Breault

New England Lab Systems
32 Van Buren Ave.
Fritz Bosquet

Patient Care Of Massachusetts
182 Sumner Ave.
Mavis Henry

Physician Hose Calls
96 Firglade Ave.
Gregg Wolff

R.L.M. Productions
141 Waldorf St.
Rich A. Morganstern

Rovirus Boutique
135 Boston Road
Iris Ward

Royal Seasons Restaurant
339 Boston Road
Fatima V. Tavares

Rudy Express
58 Chester St.
Rudy Bowden

Saigon Restaurant
398 Dickinson St.
May Cun

Saint James Mini Mart
328 St. James Ave.
Domingo Castillo

Sai Mai Video & Gift Shop
285 Belmont Ave.
Hanh Nguyen

Tom’s Copy Centre World
47 Kulig St.
Thomas Francais

Trash Removal
50 Silver St.
Angel Perez

Treadwell Enterprise
115 Garfield St.
James Roberts

Triskelion, Inc.
684 Belmont Ave.
Tony Navarro

Universal Landscaping
17 Governor St.
Brenda Vazquez

Unlimited Cuts
12 Orange St.
Roberto A. Melendez

Vazquez Auto
638 Worthington St.
Samuel Vaquez

Vine Motors
712-722 Boston Road
John Francis Vigneri

William Lee Electrician
41 Kipling St.
William Lee

WEST SPRINGFIELD

Direct Power Sports, LLC
409 Main St.
Gilbert Perez

Elm Market & Package Store
246 Elm St.
Walter A. Rickus

Hassan Enterprize, LLC
168 Birch Park Circle
Hamza Jan

Harbor Freight Tools
1150 Union St.
Steven Michael Segi

The Nail Nook
11 Pleasant St.
Cory Lynn Theobold

Wolf Brothers
32 Park Ave.
Yana Kolomoets

WESTFIELD

Arrow Gas
28 Arch Road
Bob Kowalchik

Asian Food Market
284 Southampton Road
Hyun Soo Kim

B & B Auto & Truck Repair
28 Mechanic St.
Benjamin J. Aspinall

D & A Services
1 Milton Ave.
Brian M. Demas

Debbie Reynolds Dance Academy
132 Elm St.
Debbie Reynolds

R & W Auto Body
946 Southampton Road
Walter Babbin

Zar Mart
121 North Elm St.
Sadia Gul

Departments

The following building permits were issued during the month of May 2007.

AGAWAM

Six Flags New England
$75,000 — Construction of Thomas the Tank Engine Roundhouse building
$25,000 — Form and pour concrete for foundation for Harold the Helicopter ride
$8,500 — Form and pour concrete for foundation for new gazebo in Thomas Town area
$120,000 — Form and pour concrete and set structural steel for new Thomas the Tank Train Station

AMHERST

Amherst College Trustees
Frost Library
$8,800 — Install a pad for an exterior chiller unit

Peter Grandonico
25 North Pleasant St.
$2,000 — Replace kitchen exhaust and repair exhaust duct at Rolando’s

Village Park Associates
$23,000 — Install new vinyl siding and gutters on units 19-200
$21,000 — Install new vinyl siding and gutters on units 183-190
$21,000 — Install new vinyl siding and gutters on units 179-182
$21,000 — Install new vinyl siding and gutters on units 173-178
$21,000 — Install new vinyl siding and gutters on units 169-172
$21,000 — Install new vinyl siding and gutters on units 165-168
$21,000 — Install new vinyl siding and gutters on units161-164
$21,000 — Install new vinyl siding and gutters on units 155-160
$21,000 — Install new vinyl siding and gutters on units 149-154
$21,000 — Install new vinyl siding and gutters on units 145-148
$21,000 — Install new vinyl siding and gutters on units 139-144
$21,000 — Install new vinyl siding and gutters on units 131-138
$21,000 — Install new vinyl siding and gutters on units 125-130

CHICOPEE

Appleton Management Company
105-110 Colonial Circle
$25,000 — Rebuild concrete stairs

Leoni Wire, Inc.
301 Griffith Road
$49,000 — Modify existing reception area and create new storage room

MGS Westover Realty
215 Griffith Road
$1,186,000 — Construction of warehouse distribution building with office

St. Patrick’s Church
319 Broadway
$95,000 — Strip and re-roof

EASTHAMPTON

Henry Androsco
51 Union St.
$8,800 — Construction of X-ray room

EAST LONGMEADOW

Pearson Systems Inc.
96 Shaker Road
$2,925,000 — Construction of a 25,000-square-foot office building

GREENFIELD

Guiding Star Building Associates, Inc.
401 Chapman St.
$10,000 — Strip and re-shingle roof

Mill House LTD Partnership
75 Wells St.
$233,000 — Installation of new PVC roofing system

R & D Vic Corp Inc.
204 Main St.
$13,000 — New roofing system

HADLEY

S.R. Weiner and Associates
327 Russell St.
$218,000 — Renovation of existing bakery at Whole Foods Market


 

HOLYOKE

Sisters of St. Joseph Mont Marie
34 Lowell Westfield Road
$7,833,000 — Renovate Building E to create 50 new senior housing units

LUDLOW

Gilbert Nogiera
161 State St.
$33,500 — Commercial alterations

NORTHAMPTON

David S. Turner
42 Maple St.
$10,000 — Convert interior office space to bar/restaurant

Forty Main St. Inc.
32 Main St.
$148,000 — Build out third floor for offices

Jonathan Wright
48 Bates St.
$57,000 — Build one story addition for three offices

Laurel Ridge Realty Associates
312 Hatfield St.
$19,000 — Construct five roof structures with rails in building 1
$7,700 — Construct five roof structures with rails in building 2
$7,700 — Construct five roof structures with rails in building 3
$7,700 — Construct two roof structures with rails in building 4
$7,700 — Construct two roof structures with rails in building 5
$11,500 — Construct three roof structures with rails in building 6
$7,700 — Construct two roof structures with rails in building 7

Northampton Holdings LLP
180 North King St.
$54,000 — Remodel existing customer rest rooms

World War II Veterans Association
50 Conz St.
$4,000 — Move vestibule from right side to left side

SPRINGFIELD

Laundramax
1291 Liberty St.
$120,000 — Interior renovations and equipment

Robert McNain
419 Main St.
$26,000 — Re-roof storage building

Tyke M. Greene
1279 Worcester St.
$80,000 — Interior renovations

Western Massachusetts Lifecare Corporation
807 Wilbraham Road
$226,000 — Convert large single apartment into three single units

WEST SPRINGFIELD

1150 Union St. Corporation
1150 Union St.
$10,000 — Interior renovations for retail store

Gary Distefano
1305 Memorial Drive
$12,000 — Install kitchen hood and exhaust system at “Captain Nemos”

WESTFIELD

Halle Corporation
64 Servicestar Industrial Way
$1,108,000 — Construction of new commercial building

Departments

The following Business Certificates and Trade Names were issued or renewed during the month of April 2007.

AGAWAM

Beyond Housewares Outlet
301 Springfield St.
Paula Knapp

C & B Redemption
1226 Springfield St.
Russell Scalis

Carlson GMAC Real Estate
723 Main St.
Eastern Massachusetts Real Estate, LLC

Casual Male Hairstyling
472 Silver St.
Nancy M. West

Dion Construction Plus
791 Barry St.
Benoit L. Dion

G. Vignone Electrical Service
45 Christopher Lane
Gary G. Vignone

Grooming Dales of Feeding Hills
557 Springfield St.
Gary F. Roberts

GMAC Real Estate
723 Main St.
David Applegate

Hair Impressions
525 Springfield St.
Evelyn Pelley

Henna Tattoos and Trendsetters
1623 Main St.
Randee Fisher

Home Plates Sports Bar
827 Springfield St.
Alan Boucher

J & M Roofing
25 Hayes Ave.
Michael Grusko

Marty’s Auto
325 Main St.
Martin M. Radewick

Prime Road Trips
48 Reed St.
Fred Muzzy

New England Relocation Group
723 Main St.
David Applegate

Scentsational Gift Baskets
350 Meadow St.
David J. Girard

The Cutting Edge
28 Southwick St.
Denise LaPointe

Yogishwar Subway, LLC
291 Springfield St.
Navin Patel

AMHERST

DS Property Management
49 Fairfield St.
David Snedecor

Ecos del Valle
893 West St.
Kryzia Salgado

FactFinder Research
33 Oakwood Circle
Judith A. Karren

Gasmari Glass
211 Grantwood St.
Cristian H. Gazimari

CHICOPEE

Amy’s Landscaping
295 Chicopee St.
Clark Wojtowicz

Binis Nails
196 East St.
Karen Ho

Go Voice For Choice
42 Anderson Road
Mark Hugo Nasjleti

N. Riley Construction
64 Honeysuckle Dr.
Nicholas Riley

Richard Home Services
126 Lukasek St.
Richard Bleau

Sassafras Lane Boutique
283 Fuller Road
Rose Hooper

EASTHAMPTON

Agency Automation Consulting
3 Picard Circle
Sylvia Lucas

Frost Graphics
116 Pleasant St.
Jonathan D’ Frost

JM Precision Home Improvements
13 Richardson Court
Jusuf Mutevelic

Pok Trucking
36 Hampton Ter.
Veasna Pok

EAST LONGMEADOW

RB Landscaping
P.O. Box 117
Robert Black

GREENFIELD

Bart’s Homemade Franchising Inc.
80 School St.
Gary Shaefor

Bartis Café
286 Main St.
Alan C. Sax

Copy Cat Print Shop
180 Main St.
Reya Shafii

Carousel Corner
4 Woodard Road
S. Jonathan Howe

Greenfield High Alumni
169 Barton Road
Steven Lepore

Sherwin Williams
6 Arch St.
Michael Noyes

Tae Kwon Do Center Inc.
102 Federal St.
David Johnson

HADLEY

Catherine Rose Financial Services
4 Bay Road
Mary Catherine Clayton-Jones

Courtyard by Marriott
423 Russell Road
Kenneth P. Vincunas

Rivers Edge Landscaping & Maintenance
201 River Drive
Peter Andrew Black

Sundance Realty Corporation
195 Russell St.
Herbert Michelson

HOLYOKE

Arcangel Auto Repair
775 High St.
Arcangel Mattei Quinonez

Artisans Café
1 Open Square Way
Luis Agudelo

City Laundromat
148 High St.
Angel Luis Rivera

Gil’s Auto Repair & Performance
21 Hadley Mill Road
Gilberto Rivas

Mr. Smoothie
50 Holyoke St.
Hasmukh Gogri

Old Navy LLC
50 Holyoke St.
Michael Zientek

Safe Auto Repair & Detailing
65 Commercial St.
Carlos Cruz

Totally Pagoda
50 Holyoke St.
Mary Curington

Zales Jewelers
50 Holyoke St.
Mary Curington

LONGMEADOW

University Meal Deal of Springfield
45 Belle Claire Ave.
Jesse James Liska

LUDLOW

Baystate Painting Company
512 Miller St.
Donald Wojcik

Demone Electrical
39 Saw Mill Road
Gregory Demone

 

Deputy Dogs
22 Norwich St.
Kenneth Alves

Mikey’s Pizza & Restaurant
325 East St.
Mohammad Tajerhan

MJL Consulting
308 Howard St.
Michael Liebro

NORTHAMPTON

Alias Salon
58 Pleasant St.
Lisa Fusco

James Guggina Ceramics
908 Ryan St.
James Guggina

Marche for Hair
99 Market St.
Kristine Mallor

Salon Debbie Droy
99 Market St.
Deborah Stutz

The Canine Counselor
166 Grove St.
Susan M. Miller

Walgreens
70 Main St.
Gary M. Marlin

PALMER

Majestic Masonry
11 Pearl St.
Jacob Richard Gelhausen

Metamorphosis Massage & Body Work
1223 Thorndike St.
Kristie L. Nathanson

P & D Landscaping
3080 Pine St.
Paul M. Holcomb

SOUTH HADLEY

G&P S&D Express
77 Riverboat Village
Patricia Fanska

Gentry Design
10 North Main St.
Mark Sherman

SOUTHWICK

Flynn Farm
49 Mort Vining Road
Diana Flynn

REH, LLC
56 Sam West Road
Ronald E. Humason, Jr.

SPRINGFIELD

Accountemps
1 Monarch Place
Evelyn Crane Oliver

Action Maintenance
1106 Carew St.
John Vazquez

Amani Wear
973 Worcester St.
Baraka Y Baraka

Antonio’s Catering
195 Arnold Ave.
Antonio Polk

Aquarius Cleaning
59 Sylvester St.
David Rodney

Bee’s Express
114 Myrtle St.
Raheim Rumell

Braintree Multimedia Design
26 Vale Circle
Christopher C.

Clean All
66 Sycamore St.
Gloria Wilson

Computer Wizards
81 Fern St.
Theodore A.

Con Air Construction Company
20 Sterling St.
Gilberto Ortiz

Curb Quisine
33 Euclid Ave.
Benjamin Franklin

El Bincon Restaurant
1295 Worcester St.
Felipe Almonte

En’V Entertainment
96 Palmer Ave.
Vanessa Montero

Enoch Construction
118 Cornell St.
Clive Lester Ryan

Executive Construction
111 Bowles St.
Jesus Alberto

Flow Music
494 Central St.
Will Quarterman

Gallant #1
61 Cherry St.
Kenneth C. Gallant

H & L Construction Service
313 Eastern Ave.
Henry Washington

J & S Painting
101 Knollwood Ave.
Erel Blinn

J. Brown Real Estate
99 Balfour Dr.
Joseph E. Brown

St. Luke Drawing
307 Chestnut St.
Brother Joseph Andrew

St. Mark Poet
307 Chestnut St.
Brother Joseph Laterza

St. Corner Entertainment
340 Cooley St.
Calvin V. Cooper

Sunshine Studios
1060 Wilbraham Road
Jeffrey R. Armitage

Taylor & Taylor Inc.
487 St. James Ave.
Taylor Newton

The Dream Barbers
472 Bridge St.
Shirley Albizu

The Modern Maid Service
143 Cedar St.
Sable Brown

Tip Top Nails
818 Boston Road
Duyen Nguyen

WESTFIELD

Arbonne International
375 Springdale Road
Jennifer Wilkie

At The Waters Edge Inc.
1029 North Road
Frank C. Woodard

Myriad Realms
2 Provin Ter.
Robert VanWagner

PriceRite of Westfield
301C East Main St.
PRRC, Inc.

Tim’s Concrete Service
17 Maple St.
Timofey Pchelka

Wizard Cycle Supply
8 Schumann Dr.
Paul E. Jaeger

WEST SPRINGFIELD

5 Star Nails and Spa
935 Riverdale St.
Hoang M. Vo

A & A Furniture Repair
32 Partridge Lane
Alan Archambault

Chili’s Grill & Bar
1175 Riverdale St.
John Thomas McGlone

Debbie Wong Restaurant
874 Memorial Ave
Wong & Sons, Inc.

Express Repairs
10 Butternut Hollow
Vladimir Melnichuk

West Side Barber Shop
11 Pleasant St.
Edwin Martinez

Departments

The following business incorporations were recently recorded in Franklin, Hampden, and Hampshire counties, and are the latest available. They are listed by community.

AGAWAM

Kaan Inc., 332 Walnut St. Ext., Agawam 01001. Emine Cicek, 209 Ventura St., Ludlow 01056. Pizza restaurant.

AMHERST

Amherst First Inc., 375 College St., #405, Amherst 01002. Reynolds B. Winslow, same. (Foreign corp; DE) Internet marketing product brokerage.

Medallion Apparel Corp., 336 East Hadley Road, Amherst 01002. Bruce Lu, same. Jeanswear, businesswear, general apparel and accessories.

The Freshman Inc., 453 Old Montague Road, Amherst 01002. Eric Nadeau Nazar, same. Publishing.

BELCHERTOWN

Saporito’s Pizza of Belchertown Inc., 112 Federal St., Belchertown 01007. Timothy E. Fitzemeyer, same. Take out pizza restaurant.

CHICOPEE

Tumbleweed Realty Inc., 1981 Memorial Dr., Suite 216, Chicopee 01020. Mark E. Ethier, 38 Day Ave., Westfield 01085. To deal in real estate.

EASTHAMPTON

Pioneer Valley Chinese Immersion Charter School Educational Foundation Inc., 188 Pleasant St., Easthampton 01027. Kathleen Wang, 11 Dickinson St., Amherst 01002. (Nonprofit) To offer financial and technical support and encouragement to the Pioneer Valley Chinese Immersion Charter School, etc.

GRANVILLE

N.S. Foods Inc., 43 Dickinson Dr., Granville 01034. Thomas Houston, 210-10 Willowbrook Ct., Wilder KY 41071. David A. Shrair, 1380 Main St., Springfield 01106, clerk. To own and operate food services businesses, etc.

HOLYOKE

Dhayana Inc., 50 Holyoke St., Holyoke 01040. Rakeshkumar Patel, 1922 Wilbraham Road, Springfield 01129. To operate a convenience store with lottery and Keno.

Harmony House Inc., 34 Jarvis Ave., Holyoke 01040. Rev. Edwin J. Larson, 982 Florence Road, Florence 01062. (Nonprofit) To provide a residence for the compassionate care of terminally ill persons.

INDIAN ORCHARD

Silvermjs Inc., 66 Holly St., Indian Orchard 01151. Maria J. Serra, same. To own and operate one or more beauty salons and day spas, etc.

LONGMEADOW

Specs Perry Inc., 809 Williams St., Longmeadow 01106. Gregory N. Andros, same. To own and operate an optical store.

LUDLOW

Amboy Realty Inc., 592 Center St., P.O. Box 452, Ludlow 01056. John Manganaro, III, same. To deal in deal estate.

Cabinet Solutions Inc., 597 Chapin St., Ludlow 01056. John E. Ryan, Jr., same. Mobile cabinet furniture repair and interior finishing.

CRS Systems Inc., 39 Sawmill Road, Ludlow 01056. Stanley Green, 54 Hampden St., Indian Orchard 01151. To install, service and repair security/alarms systems.

L & M Detailing Inc., 473 Holyoke St., Ludlow 01056. Katherine M. Malke, 17 Chadbourne Circle, Ludlow 010456. To provide automobile detailing, washing, vacuuming, etc.

 

MONTAGUE

B Wireless Inc., 51 Randall Road, Montague 01351. Michael R. Chudzik, 32 Walnut St., Gill 01354. Retail – wireless communications and accessories.

NORTHAMP-TON

Community Leadership of Western Massachusetts Inc., 99 Pleasant St., Northampton 01060. Suzanne Beck, 51 Henshaw Ave., Northampton 01060. (Nonprofit) To develop community and regional leaders in business, education, government, etc.

Fly Swatter Inc., 153 Main St., Northampton 01060. Eva R. Trager, same. Retail clothing.

SOUTHAMPTON

Gary’s Construction Co. Inc., 22 Freyer Road, Southampton 1073. Gary J. Pasquini, same. Construction and related activities.

SPRINGFIELD

Carvajal & Nielsen, P.C., 501 Belmont St., Springfield 01108. Sergio E. Carvajal, same. To render the practice of law.

Chiala Inc., 340 Main St., Springfield 01108. Chiala Marvici, same. Professional salon services and products.

Denosub Inc., 4 Allen St., Springfield 01108. Nancy A. Geurrandeno, 154 Berkshire Ave., Springfield 01108. To acquire, own, sell a subway franchise selling fast foods, subs, pizza, etc.

H & S Pizza Inc., 139 Dwight St., Springfield 01103. Sezgin Turan, 245 East St., Apt. A, Ludlow 01056. Restaurant.

Lee Mortgage Company Inc., 32 Manhattan St., Springfield 01109. Kisha Mock, same. Mortgage services/mortgage broker.

Memory Centers of America Inc., 2 Mattoon St., Springfield 01105. Emily F. Garndey, same. To own and operate businesses that provide services to individuals with memory impairments.

Ming Enterprises Inc., 34 Vermont St., Springfield 01108. Joscelyn A. Ming, same. Trucking and transport.

Towing Services of Springfield Inc., 1130 Bay St., Springfield 01109. Andrea Roy, 489 Trafton Road, Springfield 01108. Automobile and truck towing, storage and sale of used vehicles.

WESTFIELD

G & F Custom Built Homes Inc., 419 Springdale Road, Westfield 01085. Shaun C. Giberson, 76 Wolcott Ave., West Springfield 01089. Real estate development and management business.

Nicholas Estates Homeowners Association Inc., 166 Elm St., Westfield 01085. Curtis S. Gezotis, 43 Gary Dr., Westfield 01085. (Nonprofit) To preserve and maintain the common open space area and subdivision of the subdivision known as “Nicholas Estates”, etc.

WILBRAHAM

JJB Builders Corp., 10 Beechwood Dr. Wilbraham 01095. Judy Bergdoll, same. Ownership and development of real estate.

Opinion
Massachusetts Should Embrace Biotech

For decades Massachusetts has been fertile ground for the life sciences. Our unique concentration of extraordinary universities, teaching hospitals, research facilities, venture capital, and talent, spurred by a tradition of entrepreneurialism, provides a strong foundation for growth in the biotech industry. These strengths have brought thousands of jobs and billions of dollars in life science investments to Massachusetts.

For us, that success is more than a commercial matter. Each family can speak poignantly about a family member or friend with a disease or debilitating illness. You cannot be in the company of someone you love, powerless to help them, without appreciating the vital importance of stem cell research and other biomedical breakthroughs. In many ways, the health of this industry and the health of our society are closely linked.

But we cannot afford to rest on our laurels. Competitor states and foreign nations are investing billions to attract our researchers, institutions, and industries. The University of Wisconsin-Madison outspends both Harvard and MIT in research and development. India and China, to say nothing of states such as California, are actively working to attract signature companies away from Massachusetts. At the same time, federal funding through the National Institutes of Health, of which Massachusetts typically receives a large share, is flat and likely to diminish. Politics, especially around stem cell research, impaired the innovation and calculated risk-taking that make breakthroughs possible. It is essential that the Commonwealth step up to maintain and extend our global leadership in the life sciences.

We are doing just that. Working with all sectors of the industry, we have developed the Massachusetts Life Science Initiative. This 10-year, $1 billion investment marks a new partnership between state government, industry, academic medical centers, and public and private higher education, and will accelerate statewide life sciences growth into high gear. We want to support this industry on the path from inspiration to commercialization, from ideas to cures.

That begins with support for new ideas and innovation. The rate of innovation in Massachusetts in recent years has been triple that of the national average and we have no intention of letting it slip. To bring the best and brightest to those facilities and others, we will offer life science grants to young, promising researchers who may not yet have attracted federal funding.

Playing to our world leadership in stem cell research, we will also create a Massachusetts Stem Cell Bank to be housed at UMass-Amherst. Once completed, the bank will hold the largest collection of stem cell lines in the world and make our rapidly growing catalog widely available to researchers. Already, a group of competitive institutions have agreed to contribute to the Stem Cell Bank, underscoring the spirit of collaboration so distinctive about our biotech supercluster.

The state will also develop innovation centers to provide industry and the academic community access to cutting-edge facilities and technology. These centers will serve as regional economic engines throughout the Commonwealth, as new companies and jobs open up in the cities and towns around them.

Finally, when an idea is ready to become reality, we will help guide it to the marketplace. Breakthroughs are often lost in investment gaps typical of the movement from early academic research to industry development. We will designate grants to translate discoveries into applications and support partnerships to move new ideas along. We will also work to help life science projects in Massachusetts win federal assistance. Job growth here in the industry is fueled, in part, by federal support, and our companies lead the nation in these awards per capita. Every new job created in the life sciences results in two additional jobs in support services for suppliers, vendors, and construction. What’s good for the life sciences and biotech is good for Massachusetts.-

Deval L. Patrick is governor of Massa-chusetts. Therese Murray is president of the Massachusetts Senate. This article first appeared in the Boston Globe.

Sections Supplements
Graziano Gardens Cultivates a Retail-centric Model to Meet Growing Demand
Chris, Mark, and David Graziano

From left, Chris, Mark, and David Graziano, in their garden center, say the retail arm of their operation is blooming.

Chris, David, and Mark Graziano, owners of Graziano Gardens in East Longmeadow, have the prerequisite drive and determination that all business owners need to succeed.

But they also have a knack for expansion, in terms of service, style, and sometimes that intangible something extra that makes one company stand apart from the rest.

“We want our place to have the ‘wow’ factor,” said David Graziano, vice president. “I think it already does now, but there’s always room for more.”

The Graziano brothers took their first steps toward the elusive ‘wow’ factor 10 years ago, adding a distinctive, red-roofed building to the front of their expansive garden center. With pointed towers, massive double doors, and green trim that combine to give the cream-colored façade a holiday feel, the Christmas Castle, as it’s known, was inspired by a ceramic miniature that is part of a Christmas village made by Department 56, a leading retailer and designer of giftware and seasonal décor.

Graziano said the Christmas shop, which carries Department 56 collectibles and a wide array of ornaments and gifts from well-known companies such as Byers Choice and Yankee Candle, helps to differentiate the company from other garden centers, and also helps what is normally a very seasonal business extend its reach into the winter months.

But behind those medieval doors, the business also includes a greenhouse and nursery, as well as a garden and gift shop that are all growing with demand and an increasingly diverse product list.

“We’ve done some expansions over the years, all geared toward improving quality and serving the true gardener,” he said.

The trio incorporated Graziano Gardens and opened their garden center on Elm Street in East Longmeadow in 1986, and since then have steadily grown the business to cater to both serious gardeners and casual practitioners.

Plants, shrubs, trees, and both annual and perennial flowers are grown and cultivated on site year-round, on the center’s primary five-acre location as well as on an additional 24 acres on Elm Street.

Peak times for business are in the spring and summer, but the fall months are also brisk, and the holiday season is becoming increasingly popular at Graziano Gardens thanks to its constantly expanding Christmas shop.

The business typically closes its doors for just two months out of the year, January and February, during which time spring and summer flowers, plants, and trees are readied for the coming season. It’s also during that time that the ever-changing suite of products, both alive and otherwise, is revisited.

“In the garden center, heating costs and other utilities are a challenge to keep up with, especially in recent years,” explained Graziano. “We try to offset those costs by offering products that stand out, or that people can’t find anywhere else.

“Another great thing about our greenhouses is that we grow and retail from the same area,” he continued, “and people love to browse and shop in the greenhouse atmosphere and environment.”

The Winner’s Circle

Just this month, Graziano Gardens completed the necessary training to become a ‘Proven Winners’ certified garden center.

Proven Winners is an international marketing cooperative comprised of several international propagators, which develops new hybrid and floral varieties that perform better for both the grower and consumer.

As a certified garden center, Graziano Gardens employees successfully complete a training program and test, which evaluates their gardening knowledge and ability to assist customers with questions about plant performance, characteristics, and care.

Chris Graziano, president and the center’s lead grower, said the Proven Winners certification and other proactive moves have helped keep gardening and landscaping relevant in customer’s minds, especially in a climate that has nearly everyone increasingly pressed for time.

“Things have changed a lot,” he said. “Gardening in general has changed — people don’t have the time to garden, but still like the atmosphere plants and flowers create. We offer everything from plant products for the serious grower to landscaping to gifts, and that has been a very good mix for us.”

It also allows the business to stay on top of a wide array of trends, from home décor to landscape construction, and everything in between. Graziano said container gardening — creating mini-gardens of flowers, plants, or herbs in decorative pots, generally — is one area where the center is able to draw from its various modes of expertise to offer a service for which there is growing demand.

“They’re easier to take care of, and we can even create one and deliver it right to someone’s patio,” he said, “and on top of that, flowers themselves are being cultivated to be more hardy, and to flower more.”

Down and Dirty

The retail focus has also helped to foster a pipeline of regular customers, added company treasurer Mark Graziano. They often visit the center’s gift shop for the first time and later realize the breadth of gardening accoutrements that are available, he said.

A 10-person staff that receives regular training in gardening and landscaping helps to answer questions, and the various gardening and landscaping options homeowners and business owners can take advantage of are explained.

“The coolest thing about our setup is it attracts a lot of walk-ins,” he said, noting that, while Graziano Gardens still strives to serve ‘serious gardeners,’ the business is also prepared to introduce newcomers to the various ways in which gardening and landscaping can add value to home or business. “People see this whimsical Christmas castle, and they wonder what’s inside. That attracts new customers, and that leads to landscaping consultations.”

Indeed, the company’s landscape design and installation component, which gave the Graziano brothers their start in 1982, is still a large part of the business.
Most of the company’s landscape construction jobs are residential, but it handles about a half-dozen commercial projects each year, for clients such as Big Y, Springfield College, and Rocky’s Hardware. Graziano Gardens also recently completed the landscape design and construction for East Longmeadow Center Village, the town’s newest development.

However, David said the retail aspects of the company now represent about 70% of its total book of business, and it’s in this area that he and his co-owners hope to continue to evolve.

“We are farmers-turned-businessmen,” he joked, explaining that landscaping was first introduced to the brothers during their high school and college years, and later, the three decided to pursue an entrepreneurial venture in the industry together. Chris attended the Stockbridge School of Agriculture at UMass-Amherst, and can generally be found among the flats and hanging baskets (nearly 3,500 of them) in the garden center’s 10,000-square-foot greenhouse.

Mark has cemented a role for himself within the center’s sales and outside operations, handling planning and consultation with clients concerning landscape installations, and discussing options for plantings and plant material choices with customers. After receiving a Business degree from Western New England College, David signed on to focus largely on administration of the business, including financial, staff, and customer services.

It’s Ornamental

“But we all wear different hats,” said David, “and we’re all still getting our hands dirty. There’s a real passion for what we do here, and we wouldn’t get dirt under our fingernails without absolutely loving it.

“But here,” he said, with a wave of his hand around the large garden center, “here is where we really want to be. Here is the future of our business.”

Jaclyn Stevenson can be reached at[email protected]

Departments

Patrick Proposes $1 Billion Biotech Program

BOSTON — Gov. Deval Patrick, in the most sweeping policy announcement of his new administration, has proposed that the state spend $1 billion on embryonic stem-cell research and biotechnology development. His 10-year initiative, which has won the endorsement of legislative leaders, would fund academic research and start-up companies, as well as create a stem cell bank at UMass-Amherst. “We want Massachusetts to provide the global platform for bringing your innovations from the drawing board to the market,” Patrick told attendees at an international biotech conference in Boston. “Researchers all over the world will be using stem cells that are truly made in Massachusetts.”

Business Confidence Index Down in April

BOSTON — The Associated Industries of Mass. (AIM) Business Confidence Index lost eight-tenths of a point in April to 53.9, confirming the sharp drop (-4.5) recorded in March. After five declines in six months, the Index is now at its lowest level since October 2003 — also the last time the sub-index for conditions within the state was in negative ground (below 50) for two consecutive months. The decline in the April Index indicates that the March result was neither an artifact of timing nor a statistical outlier, according to Raymond Torto, co-chair of AIM’s Board of Economic Advisors, and principal, CBRE Torto Wheaton. Employers from across the state expressed serious concerns about the direction of the Commonwealth’s business climate and did not foresee improvement in the general business climate of the state or the nation in the six months ahead, according to Torto. By type of employer, confidence was up slightly among manufacturers (+0.7 to 55.2, following a large drop in March) but down among other employers (-2.7 to 52.2) for a fifth consecutive month. Both groups were more confident than in February 2006. Large companies were more positive than medium or small employers on nearly all questions. The monthly Business Confidence Index is based on a survey of AIM member companies across the state, asking questions about current and prospective business conditions in the state and nation, as well as for their respective organizations.

Business Activity Nationwide at 56%

TEMPE, Ariz. — Business activity in the non-manufacturing sector went up at a faster rate in April, according to the nation’s purchasing and supply executives at the Institute for Supply Management. Business activity, new orders, and employment increased at a faster rate in April than in March. The Prices Index increased slightly in April to 63.5%. Thirteen non-manufacturing industries reported increased activity in April, including arts, entertainment, and recreation; accommodation and food services; transportation and warehousing; utilities; information; public administration; other services; retail trade; real estate, rental, and leasing; finance and insurance; construction; educational services; and health care and social assistance. The two industries reporting decreased activity from March to April were wholesale trade and professional, scientific, and technical services.

Jobless Claims on Decline

In the week ending April 28, the advance figure for seasonally adjusted initial jobless claims was 305,000, a decrease of 21,000 from the previous week’s revised figure of 326,000, according to the U.S. Dept. of Labor. The four-week moving average was 328,750, a decrease of 4,500 from the previous week’s revised average of 333,250. The advance seasonally adjusted insured unemployment rate was 1.9% for the week ending April 21, a decrease of 0.1 percentage point from the prior week’s unrevised rate of 2.0%. The highest insured unemployment rates in the week ending April 14 were in Alaska (4.6), Michigan (3.9), Pennsylvania (3.2), Wisconsin (3.1), New Jersey (3.0), Puerto Rico (3.0), Vermont (2.9), Rhode Island (2.8), California (2.6), Massachusetts (2.6), Minnesota (2.6), and Oregon (2.6). The largest increases in initial claims for the week ending April 21 were in Massachusetts (+5,564), Michigan (+3,451), Connecticut (+2,783), North Carolina (+2,675), and Louisiana (+1,448), while the largest decreases were in New York (-13,569), New Jersey (-3,225), Wisconsin (-3,153), Ohio (-2,359), and Indiana (-1,805).

Uninsured Individuals Now Have More Health Plan Choices

BOSTON — The Commonwealth Health Connector recently launched its Commonwealth Choice health insurance plans, offering individuals unprecedented choice and affordability. The health plans, designed to help uninsured individuals get the health coverage they need, are now available for purchase by calling (877) MA-ENROLL. Information is also available at www.mass.gov/connector. The new Commonwealth Choice program offers health insurance plans from six carriers: Blue Cross Blue Shield of Massachusetts, Fallon Community Health Plan, Harvard Pilgrim Health Care, Health New England, Neighborhood Health Plan, and Tufts Health Plan. Each of the carriers offers three levels of benefits: Gold, Silver, and Bronze, as well as Young Adult plans for individuals ages 19 to 26. Later this month, the Connector will unveil its advertising and marketing campaign. Postcards will soon be going out to almost 3 million Massachusetts taxpayers, informing them of the requirements of the new law and of new opportunities available through the Connector. A letter detailing requirements for employers will also be mailed to the state’s 193,000 businesses.

Survey: Internships Play Key Role in Hiring Decisions

MENLO PARK, Calif. — Most college graduates know that internships provide an advantage when pursuing their first post-college job. What they may not realize is just how beneficial this experience can be. Half of the chief financial officers (CFOs) polled recently said that, aside from functional knowledge, internships influence their hiring decision most when evaluating entry-level accounting and finance candidates. This response was cited more frequently than referrals (24%), college alma mater (8%), or grade point average (5%). One of the biggest challenges new graduates face is a lack of professional experience, according to Max Messmer, chairman of Accountemps. Students who complete internships appeal to prospective employers because they often require less training and can begin contributing immediately in their roles, said Messmer, adding that, in addition to the experience and knowledge gained by exposure to real-world business scenarios, internships showcase a student’s level of initiative and engagement in his or her chosen career. The survey was developed by Accountemps and includes responses from more than 1,400 CFOs from a stratified random sample of U.S. companies with more than 20 employees.

Cleanup Underway at Former Uniroyal Complex

CHICOPEE — A phased, $2 million cleanup at the former Uniroyal plant on Grove Street is now underway by Gannett Fleming Inc. of Princeton, N.J. Michelin North America Inc. hired the firm to oversee the cleanup of polychlorinated biphenyls (PCBs) from the soil, concrete, and sediment on the 17-acre site, as well as treat any groundwater contamination. The cleanup is scheduled for completion by December 2008. Following the completion of cleanup efforts, the city plans to take the property and raze several buildings, which will allow for redevelopment. Facemate Corp. purchased the property in 1981 from Uniroyal and filed for bankruptcy in 2003. The city is still owed close to $2 million in back taxes and has filed suit to recover the funds.

New Members Planned for Control Board

BOSTON — Three state appointees to the Springfield Finance Control Board will soon be replaced by Gov. Deval L. Patrick. Thomas F. Gloster III, Michael J. Jacobson, and board Chairman Alan L. LeBovidge, who is commissioner of the state Department of Revenue, will soon be replaced by Patrick appointees. The five-member board was created in 2004 by former Gov. W. Mitt Romney and the state Legislature to improve Springfield’s finances. Springfield Mayor Charles V. Ryan and City Council President Kateri B. Walsh also serve on the board because of their positions.

Survey: Employers Form Opinions of Job Interviewees within 10 Minutes

MENLO PARK, Calif. — Hiring managers often know whether they might hire someone soon after the opening handshake and small talk, a new survey suggests. Executives recently polled said it takes them just 10 minutes to form an opinion of job seekers, despite meeting with staff-level applicants for 55 minutes and management-level candidates for 86 minutes, on average. The interview begins the moment job seekers arrive, so applicants need to project enthusiasm and confidence from the start, according to Max Messmer, chairman and CEO of Robert Half International. The opening minutes of the conversation often set the tone for the rest of the discussion, making it wise to prepare especially well for the first few interview questions, added Messmer. Frequently asked questions include what you know about the firm, why you want to work for the firm, and why are you looking to leave your current position. The survey was developed by Robert Half Finance & Accounting, and includes responses from 150 senior executives with the nation’s 1,000 largest companies.

Departments

The following building permits were issued during the month of April 2007.

AGAWAM

Cumberland Farms Inc.
839 Suffield St.
$400,000 — Construction of new car wash

AMHERST

Jones Properties LTD Partnership
201 North Pleasant St.
$6,000 — Remove block wall and install beam between two stores

Knights of Columbus
37 North Pleasant St.
$4,000 — Repair bathrooms and install flooring

CHICOPEE

City of Chicopee
Jones Ferry
$36,000 — Strip and re-roof

City of Chicopee
Riverview Place
$12,000 — Strip and re-roof

City of Chicopee
Fuller Road
$25,000 — Strip and re-roof

City of Chicopee
Leslie St.
$12,000 — Strip and re-roof

City of Chicopee
Medira S. Grit Building # 1 & 2
$39,000 — Strip and re-roof

EASTHAMPTON

Roman Catholic Bishop of Springfield
35 Pleasant St.
$20,000 — Repair concrete stairs and replace handrail

EAST LONGMEADOW

Ochoa Day Spa
643 North Main St.
$10,800 — Re-roof

 

GREENFIELD

Roman Catholic Bishop of Springfield
133 Main St.
$8,300 — Replacement of four exterior doors

HOLYOKE

City of Holyoke Schools
1575 North St.
$123,000 — Replace ceiling tiles on first and second floors

LUDLOW

George Dupuis
185 Miller St.
$92,000 — Commercial addition

SPRINGFIELD

MRI
3640 Main St.
$760,000 — New office build-out

Springfield College
263 Alden St.
$1,100,000 — Renovate existing building for classroom and office use

Sunset Properties LLC
222 Pearl St.
$249,000 — New kitchens and baths plus cosmetic work

WEST SPRINGFIELD

Michael Zheng
1152 Riverdale St.
$45,000 —Renovate existing restaurant

Raymour & Flanagan
895 Riverdale St.
$6,600,000 — Construction of retail furniture store

WESTFIELD

Streamfield LLC
311 E. Main St.
$650,000 — Interior renovations

Departments

HCC Named To NASA Space Grant Consortium

HOLYOKE — NASA’s Mass. Space Grant Consortium recently announced that Holyoke Community College (HCC) has been accepted as a member institution, a move that will enable eligible HCC students to participate in NASA-sponsored internships and research opportunities. HCC is the only community college in Western Mass. to join the consortium, which includes 15 educational institutions statewide. The consortium is one of 52 nationally that funds the development and use of space-related educational outreach activities. X. Ran Duan, HCC dean of Science, Engineering, and Mathematics, will serve as the campus liaison for the program. The consortium seeks to stimulate interest in the fields of aeronautics, engineering, and other scientific fields among college students.

Monson Savings Approved as SBA Express Lender

MONSON — The Small Business Administration (SBA) recently approved Monson Savings Bank as an SBA Express lender. The designation allows the bank to offer loans to small and medium-size businesses that include a 50% SBA loan guarantee and are designed to provide expeditious service on loan applications. In addition, the program allows loans up to $250,000 with fixed or variable interest rates that cannot exceed SBA maximums. Up to 50% of these loans will be guaranteed by the federal government through the SBA.

Charter Oak Insurance & Financial Services Co. Receives National Award

SPRINGFIELD — MassMutual Financial Group recently announced that Charter Oak Insurance & Financial Services Co., a general agency of MassMutual, has earned the Chairman’s Trophy Gold Bowl Award for 2006. This marks the third consecutive Gold Bowl for the agency, led by General Agent Peter S. Novak, and the seventh such award in the last eight years. The competition is awarded to MassMutual’s top general agencies based on overall performance, including production, consistent growth, and new-agent development. Charter Oak Insurance & Financial Services serves clients throughout New England with offices in Springfield, Hadley, Westfield, and Boston, and in Farmington, New Haven, and Stamford, Conn. The firm specializes in risk management, consisting of life, disability income, and long-term care insurance, business services, and retirement and investment planning.

MassMutual Renews Membership in IMSA

SPRINGFIELD — MassMutual has renewed its membership in the Insurance Marketplace Standards Assoc. (IMSA), the premier standards-setting organization for the life insurance marketplace. IMSA promotes high ethical standards in the sale and service of life insurance, annuity, and long-term care products. For insurers to maintain IMSA member status, they must demonstrate that their ongoing business operations abide by IMSA’s strict code of ethical market conduct. Every three years, insurers must undergo independent assessment of all business operations by an impartial third party. MassMutual recently completed the independent review of its marketing, sales, and compliance practices required to maintain IMSA qualification.

Hampden Bancorp Reports First-quarter Loss

SPRINGFIELD — A net loss of $2.5 million was reported by Hampden Bancorp in the first quarter, attributed largely to a one-time charitable donation to its Hampden Bank Charitable Foundation after its conversion to a publicly traded company. When the company went public in January, a one-time, $3.8 million donation was made to start its charitable foundation. Following the conversion, net proceeds of $73.4 million boosted the company with total assets of $510.8 million at the end of the first quarter.

Harvey Industries Chooses Chicopee

CHICOPEE — Harvey Industries, a manufacturer of windows and doors, recently purchased a 30-acre parcel in the Chicopee River Business Park for $1.8 million. Company officials are relocating their business from Cottage Street in Springfield since its lease expires in 2009. The manufacturer, the second tenant in the business park located off Robbins Road, expects construction of its 250,000-square-foot building to take about 15 months. Harvey Industries employs approximately 230 employees.

Departments

The following Business Certificates and Trade Names were issued or renewed during the month of April 2007.

AGAWAM

Chetcorp
22 Dover St.
Chester Sulborcki III

Esperanza Inc.
27 Grant St.
Dmitriy Bazukin

Housman Property Service
943 Suffield St.
Randall S. Housman

LHQ Danceforce
704 Springfield St.
Lynn Hadden-Quinn

Sliech Auto Body
700 Springfield St.
Linda M. Sliech

The Atrium at Cardinal Drive
153 Cardinal Dr.
B-VII New England

The Closet Guys
132 Valley Brook Dr.
Daniel Willett

The Garage
24 South St.
Steven Diduck

Valerie’s Cleaning Service
26 Perry Lane
Valerie Amato

AMHERST

David’s Construction Company
29 South Point Dr.
David Mateo Artiga

MVP Fitness
252 West St. #8
James M. Fitzgerald

O.M. Financial Services
233 North Pleasant St.
Omar O. Gayle

CHICOPEE

Arbonne International
34 Boivin Ter.
Kimberly Demers

Century 21
238 School St.
Joanne M. Alvarado

Divine Multimedia
61 Dickenson St.
Lister M. Lacen

Pioneer Valley Remodelers
591 East Main St.
Neil E. Masek

Ten Leaf Clover Productions
47 Goodhue Ave.
William M. Travernicht

EASTHAMPTON

Computer Breeze
239R Main St.
Philip Doyle

Pioneer Valley Web Design
68 Loudville Road
Erik Jones

EAST LONGMEADOW

All in One Cleaning
253 Maple St.
Philip Barr

East Coast Mercantile
88 East Circle Dr.
Jeffrey St. John

Nevaeh Wellness
280 North Main St.
Rosemarie Gay

GREENFIELD

Fitzgerald Real Estate
21 Mohawk Trail
Corinne A. Fitzgerald

Hair N’ Company
63 French King Highway
Dana Kubasek

Hope & Olive
44 Hope St.
Bottle of Bread Inc.

Massage Therapy – Outreach
18 Beech St.
Kendra Kuhn

Oasis 107
114 Wells St.
Margary Anadon

Olympia Sports
245 Mohawk Trail
John Lesniak

Police Officers Safety Association
64 East Cleveland St.
Ralph Mroz

HADLEY

Long Radio
30 Russell St.
Keith Imbriglio

QRSTUVR
71 Lawrence Plain Road
Christopher Gendron

RCI Electric
1 Lawrence Lane
Paul Miller

HOLYOKE

Advanced Action Air Purification
515 Beech St.
Efrain DeJesus

Cinderella Shoes
50 Holyoke St.
Tuan Danh

Polish Delicatessan
214 Lyman St.
Marta Pelka

Rock Valley Engineering
83 Evergreen Dr.
Dolchan Sirkissoon

Sports Authority
50 Holyoke St.
Thomas Wildenberg

LUDLOW

Lorraine’s
19 Prospect St.
Lorraine Carreira

NORTHAMPTON

Alias Salon
58 Pleasant St.
Lisa Fusco

Better Yet Vintage Clothing
15 Morley St.
Gail Morin

Keller Williams Realty
300 Pleasant St.
Laura A. Stevens

Northampton High Crew
Old Springfield Road
Northampton Youth and Community

 

Parenting Resource Directory LLC
241 Jackson St.
Lori B. Schmidt

Universal Kids
33 Hawley St.
Elizabeth Janel Cole

Yellow Sofa
24 Main St.
Gabriel Moushabeck

PALMER

LaRosa Drywall & Interior Finish Paint
34 Forest Lake Road
Alexander G. LaRosa

LG Tanning & Nails
1240 Park St.
Deborah J. Peterson

Looking Glass Hair Salon
1240 Park St.
Deborah J. Peterson

Quaboag Valley Power Wash
206 Ware St.
Michael Katsoulis

SOUTH HADLEY

Pages Automotive Inc.
1 Conti Dr.
Stephen Rehm

Personal Touch & Grounds
Sunset Avenue
David Mazurowski

Will’s Residential Repair & Remodeling
Sunset Avenue
William Patenaude

SPRINGFIELD

A Cut Above The Rest
12 Orange St.
Roberto Melendez

Abreu Beauty Supply
43 Oak St.
Noharis Feliciano

Aida’s Gourmet Catering
440 Tiffany St.
Luis Maravilha

Bee’s Express
114 Myrtle St.
Raheim Rumell

Boston Medical Center Health
354 Birnie Ave.
Edward J.

Clean All
66 Sycamore St.
Gloria Wilson

D & B Towing
143 Carver St.
Flor Torres

De Zigned Eventz
9 Oakwood Terrace
Elizabeth Allen

Esmail Professional Remodeling
158 Pineywood Ave.
Esmail Banisaide

Eventz by Dezign
9 Oakwood Ter.
Elizabeth Marcella

Orion Recovery
133 Oak St.
R. Scott Turner

Sao Mai Video & Gift Shop
285 Belmont Ave.
Hanh Nguyen

Spic N Span Cleaning Company
59 Redlands St.
Alfa K. Gutierrez

Springfield Falcons Hockey
45 Falcons Way
City of Springfield

The Curve Hair Salon
607 Dickinson St.
Dawod Alfathely

Tip Top Nails
818 Boston Road
Duc Nguyen

Triple R Inc.
84-90 Worthington St.
Richard A. Janak

Wings on Wheels
86 Breckwood Boulevard
Robert Dwayne Ezell

WEST SPRINGFIELD

84 Lumber Company
38 Monterey Dr.
James Earle

Connecticut Valley Block Company Inc.
55 Circuit Ave.
James Delgrego

Lee’s Diagnostic Station
413 Main St.
Ali Kitchell

Odessa Auto Repair
141 Allston Ave.
Anton Ivanov

ServiceMaster of Greater Springfield
380 Union St.
Jeffrey P. Gavioli

The Friendly Barbershop
90 Elm St.
James A. Ryan

Tiffany Motors
44 Exposition Ave.
Robert E. Fitzgerald

Village Pizza
1164 Westfield St.
Eray Arslan

Workplace Solutions Incorporated
59 Interstate Dr.
Robert A. Sanguily

WESTFIELD

Earthscape Property Services
21 Mathers St.
Alan Pranka

Furniture Medic
32 Linda Dr.
Donald Burrage

P & D Limousine Scheduling Service
15 Old Farm Road
David Brzoska

Permagraphics
35 R. Orange St.
Paul Dawicki

Prospect Stone Works
1128 Western Ave.
James Waversak III

Roberts Renovation
55 Apple Orchard Heights
Keith Roberts

Cover Story
Age 35. Attorney, Egan, Flanagan, and Cohen, P.C.

There are two cases that stand out in Katherine Pacella Costello’s mind as defining moments in her career.

The first came relatively early, just six months after she signed on with the Boston law firm Pepe & Hazard. She was assigned to defend a lawyer accused of malpractice; the client was her boss. “It was my first major deposition, and very stressful,” she said. “Those were some the most grueling arguments ever.”

But when a 48-page decision was returned in her favor, Costello, who said she takes her cases personally enough to lose sleep, was able to rest on her laurels — though not for long. Soon, a second case landed on her desk, this one spanning six years of her career with Pepe & Hazard.

“There were many people involved, but I was the person who was there from beginning to end,” said Costello, now an associate with Egan, Flanagan, and Cohen of Springfield.

That case involved a power plant developer and a contractor, who disagreed — vehemently — regarding the terms of a $217 million construction agreement. After years of hearings, depositions, and mile-high stacks of paper had accumulated, Costello and her colleagues finally won that case, and the decision was affirmed on appeal. She heard the news while on maternity leave, having given birth to her daughter, Alessandra, now 3, in the thick of the proceedings.

Those personal victories validated Costello’s career choice, which she’d decided on by her teenage years, following the example of her father, also a lawyer.
Today, Costello’s career remains fast-paced, but she has a more robust home life, which has created a satisfying, yet delicate, balance. “My daughter is the light of my life,” she said, noting she has another baby on the way, due in June. “Children really change everything, and I wouldn’t trade that for anything in the world.”

She’s thrown herself into motherhood with the same fervor as she has her career, active as an event coordinator for a local mom’s club. She said she’s always been careful to choose employers who value the ability to lead a well-rounded life as much as she does, and that has augmented her success.

“One person cannot create that balance,” she said. “It has to be a group working together: employer, employee, family, community. As long as work and family are treated as equally important, I feel fulfilled.”

40 Under 40 Class of 2007 Cover Story
Age 37. Vice President of Operations and Facilities Management, Cooley Dickinson Hospital

Richard Corder has spent the past few years leading two major construction projects: a $50 million expansion of Cooley Dickinson Hospital — and a tree fort he is building with his 10-year-old son, Harrison.

He is extremely proud of the fact that, with regard to the former (completed just a few weeks ago), he could consistently report that it was on time and on budget. And he’s equally proud that, when it comes to the latter (still ongoing), he can say neither. “There never was a schedule, and there never was a budget, which is good, because having either would take a lot of the fun out of it.”

Corder has managed to pack several different kinds of fun into his balance of life and work since he came to CDH as director of Guest Services in 2000, and has since been promoted twice. A native of Nottingham, England who immigrated to the U.S. in 1993 and spent many years in the hospitality sector before seguing into health care, Corder likes brewing his own beer, collecting and drinking fine wines, cooking, arranging flowers, and sailing, which is one of his few regrets about relocating to the Northampton area. “I can only do it maybe once or twice a year.”

Being farther away from the ocean than he would like is about the only thing Corder can complain about these days. He’s enjoying every aspect of being a husband and father of two, and has found a great measure of fulfillment in his work at CDH, especially the expansion project, which he called a career milestone.

Actually, he summoned a good number of adjectives to describe the massive addition, planning for which began soon after he arrived at the hospital. “When I look back on my career thus far, it’s probably been one of the most exciting, rewarding, challenging, frustrating, joy-filled, professional endeavors I’ve been involved with.

“To have been permitted this opportunity is something I’ll never forget,” he continued. “I’ve learned a lot personally, and we’ve learned a lot as an organization.”

As for the tree house … “my wife was walking around for a year saying, ‘I could have bought a new couch,’” he joked. No word yet on when it will be completed. As he said, there’s no timetable, and he likes it that way.

Sections Supplements
Why Starting at a Community College Can Be a Saving Grace
Nick Fusini

STCC student Nick Fusini, one of many people now taking what is known as the “community-college route” to a four-year degree.

Starting at a community college and then transferring to a four-year school has been a common strategy for decades at area schools. But there is evidence that more young people — often with encouragement from parents who will pay all or part of the bill — are taking the transfer route for financial and practical reasons. This trend is being facilitated by joint-admission agreements between the community colleges and both public and private four-year schools that could eventually boost enrollment at those institutions and keep more college graduates in the Pioneer Valley.

Nick Fusini’s career ambitions changed somewhat roughly a year after he enrolled at Springfield Technical Community College; his original plan was to get into civil engineering; however, he later focused his sights on the related field of construction management.

But his game plan for achieving his bachelor’s degree didn’t change.

From the start, his strategy was to start at a community college and then transfer to a four-year school, and the driving force behind that plan was simple: money — perhaps $50,000 by his estimates.

That’s how much the Dalton resident projects he’ll save by spending two years at STCC (annual tuition: roughly $5,000) and then transferring to the Wentworth Institute of Technology in Boston (current tuition: about $30,000), which recently sent him an acceptance letter. Just how much he’ll actually save remains to be seen because he’s not sure if he’ll be at Wentworth for two or three years — there is uncertainty about how many of his credits will be transferable — but he knows the total volume of student loans he’ll be repaying years down the road will be a fraction of what they would have been had he started and finished at the four-year college.

“I knew I could save a lot of money doing it this way,” said Fusini, who took a break from studying for finals to talk with BusinessWest. “I knew I’d be taking mostly the same courses to start here or at a four-year school, so it just made sense to take them here.”

Starting at a community college and then transferring to a four-year school — for reasons ranging from pure economics to general uncertainty over a course of study to both — is hardly a recent phenomenon. But it is happening with greater frequency these days, in large part because of the spiraling cost of a college education, and the fact that many (if not most) students simply don’t know what they want to study when they get to college.

And it makes a great deal of sense to spend $10,000 to try and find out, as opposed to $50,000 or, at the rate things are going, $100,000.

That’s what Mark Broadbent tells those looking at or enrolled within Holyoke Community College, which he serves as coordinator of Transfer Affairs. He told BusinessWest that he has definitely seen a surge in the number of students making both conscious and unconscious decisions to start their secondary education at HCC and finish it somewhere else. Sometimes, the students, both traditional and non-traditional, will make such a decision themselves, but, increasingly, the discussion is being started by parents who are paying all or some of the freight.

“We’re hearing about more parents saying, ‘we’ll pay for your education, but start here first and then figure out where you want to go, because I’m not wasting time and money while you go play around at a four-year school,’” said Broadbent, referring specifically to HCC but implying any community college.

And while young people and their parents are warming to the idea of starting at community colleges and then transferring, several recent initiatives make it easier for them to do so. These include articulation and joint-admission agreements between the community colleges and several area schools, both public and private, and, more recently, a Jack Kent Cooke Foundation grant designed to help elite schools create more economic diversity on their campuses by generating more transfers from community colleges.

Locally, Amherst College and Mount Holyoke College are participating in the program, which also includes Bucknell, Cornell, the University of Southern California, and other schools.

The joint-admission agreements vary somewhat in their language and grade point average requirements, but the tone is the same. Essentially, if someone attending a community college meets certain requirements, they will gain automatic acceptance to a four-year school upon graduation.

And there are some financial incentives for students to do so. Those who go from STCC, HCC, Greenfield Community College, or Berkshire Community College to AIC, for example, and have at least a 2.7 GPA will receive $6,000 in annual tuition assistance as long as they remain a full-time student.

Such incentives are enabling more students to transfer immediately after earning their associate’s degrees, said Pam White, director of Cooperative Education, Career Services, and Transfer Affairs at STCC.

“Before, people were still transferring, but some would put transfer on hold for a year or a semester,” she said, listing reasons ranging from finances to uncertainty over the need for the four-year degree. “But with these joint-admission program for both private schools and the Massachusetts state system, I think we’ll be seeing an increase, because it will be more affordable.”

This issue, BusinessWest examines this emerging trend in education and career development, and what it means for students, their parents, area schools, and even the region’s economy, which many say will stand to benefit if more people obtain four-year degrees — and earn them in the 413 area code.

Course of Action

STCC President Ira Rubenzahl told BusinessWest that many of today’s college students have a different mindset about their education, and how and where it will unfold, than previous generations.

Years ago, students would enter a college with the expectation that they would graduate from it two or four years later, he explained, adding that, generally speaking, today’s young people don’t have that same thought process.

“This generation moves around a lot; sometimes they’ll start at a four-year school, transfer here, and then transfer back or to another four-year school,” he said, adding that reasons for such movements vary from a change in major to dissatisfaction with an institution to that common theme of economics.

The phenomenon helps explain an increase, both locally and nationally, in the number of people taking what many call the “community college route,” he continued, but the root cause of the trend is the escalating cost of a college education and greater diligence in the search for ways to minimize it.

Broadbent concurred and said that, from his vantage point, students today are more savvy than previous generations about the cost of education, obtaining value for their (or their parents’) money, and, when possible, shortening the pace of their education to make it less expensive.

“You’re seeing fewer people start at a college and do their four years there because their father and their grandfather did — it’s not like that anymore,” he explained, adding that students will often go to several schools during their pursuit of a degree, and even to two or three at the same time to quicken the pace. “Students have become savvy at finding deals and finding what they want when they want it; if they can’t find it here, they’ll look at another school.”

Economics has been the primary driver of the trend toward more people — young, and sometimes not so young — starting (or starting over) at community colleges, said GCC President Robert Pura. He used his own experiences to explain the basic math.

“When my daughter was born 12 years ago, I sat down with my insurance guy to do some planning,” he said. “He told me I’d better figure on a college education costing about $50,000 a year. I thought he was just being a good salesman, but it turns out he was being conservative.

“My daughter is six years away from college,” he continued, “but some schools are already at or near that $50,000 figure.”

Such numbers will certainly limit access to elite schools, he said, noting that while many public schools, such as UMass and the nearby Mass. College of Liberal Arts, are less expensive, their costs are still challenging, if not prohibitive, for some families and individuals.

So it makes sense to perhaps take nearly half off those price tags by starting at a community college, he said, adding that the enrollment numbers at his school would indicate that people are heeding that advice.

“We’re seeing an increase in the number of students who are choosing to spend their first two years at a community college with the intention of transferring somewhere else,” he said, adding that there have always been, and still are, a large number of students who are arriving at community college campuses looking for some degree of clarity about their education, career options, and life in general. And it makes sense for those people to only be spending a few thousand dollars a year to sort things out.

Nicole Darden, a 2006 graduate of HCC now majoring in Psychology and minoring in Educational Studies at Mount Holyoke, did a lot of sorting out while taking a circuitous route to this point in her education.

She started at UMass-Amerst as a Nursing major several years ago and decided that wasn’t for her. “I was getting good grades, but didn’t think I was getting much out of college,” she explained, adding that she took six years off (four of them in the military) and started a family. She started at HCC in 2003, with the original intention of earning a certificate that would enable her to become an administrative assistant.

But she soon found her passions lay deeper, and told BusinessWest that her experiences offer evidence of why there are both financial and practical reasons for starting at a community college.

“Cost was a factor for me, and getting the first two years out of the way at a two-year college made perfect sense for me,” she explained. “But, furthermore, taking that route gives you a chance to hone your skills and decide on your major before you get into a track.

“Looking at some of my peers, people get a degree in something thinking that this is what they want to do,” she continued. “But often, they haven’t had time to really explore, and in the end, it’s not what they really wanted.”

Fusini used his time at STCC to clearly identify what he wanted. As part of his work toward an associate’s degree in Civil Engineering, he was introduced to the field of construction management, which, as the name implies, involves the management of construction projects, such as the building of the new federal courthouse two blocks down State Street from the STCC campus, an initiative that became part of Fusini’s studies.

“I got exposed to construction management and discovered I really liked it,” he said, adding that the discovery process was exponentially cheaper at STCC than it would have been at Wentworth and maybe half the total at UMass.

Degrees of Progress

White told BusinessWest that STCC’s transfer report for 2005 (the latest data available) is typical of recent years at the school.

The breakdown shows that the vast majority of students transferred to local schools, with 26% of the total enrolled in four-year colleges now going to Westfield State College, 17% to Western New England College, 12% to AIC, 7% to Bay Path, and 4% to Elms (figures for UMass were not available, but it has traditionally been the biggest receiver of STCC transfers, she said). But students also moved on to Rensselaer Polytechnic Institute (3% of them, in fact),

entworth, Chaminade University of Honolulu, the Rochester Institute of Technology, and Suffolk University, among others.

The joint-admission agreements with area schools and accompanying financial incentives in the form of merit-based scholarships will undoubtedly facilitate transfer to area schools, said White, adding that, overall, about one-third of the college’s students will transfer.

That number has fluctuated over the years but has hovered at or near that level. But she expects the lines on the bar charts to start pointing upward.

Matt Fox, associate director of Admissions and coordinator of Transfer Admission at Western New England College, said he has heard and read about a national trend toward more people starting at community colleges, but hasn’t seen it reflected in transfer applications coming into his office.

“Those numbers have been very steady,” he said, as have the number of annual transfers into the college — roughly 100, with an even mix of people coming from two- and four-year schools.

But he expects the joint-admission agreements with area community colleges, inked last year, to at least increase awareness of opportunities at WNEC — especially at GCC and BCC — and perhaps generate more applications down the road.

“The agreements have helped to increase awareness with local students,” he said. “We haven’t seen a surge in applications, but the programs are relatively new. We’ve made more of an effort to get out to the area schools, so we have more of a presence, at least a physical presence, than we have in the past.”

Beyond the awareness factor, the agreements should help facilitate what Fox called the “advisement process” with students. “We’re going to be able to get to them early on,” he explained. “For those who identify that they’re going to be at one of the community colleges and have aspirations to transfer at a later date, at least we can help them plot a course.

“Through joint admissions we identify programs that are more conducive to transfer than others,” he continued. “We can take a more proactive stance and really focus on the advisement piece; we want to help students maximize their transfer credits.”

Kim Hicks does a significant amount of advising in her role as coordinator of the Honors Program at HCC. She assists students with planning a course of study that will facilitate transfer, while also preparing individuals for the rigors of a four-year school — and well beyond.

Like Broadbent, Hicks said community college students must be diligent in not merely stockpiling credits, but amassing the right credits for their career ambitions.
Hicks said the majority of transferring graduates at HCC also move on to area public schools — Westfield State is the primary recipient for that institution, as well — but others are moving on to Cornell, Smith, Mount Holyoke, and other elite schools.

Recently, Amherst College was added to that list through its partnership with the Jack Kent Cooke Foundation. Launched just over a year ago, the $27 million initiative was created to markedly increase opportunities for high-achieving, low-income community college students to earn bachelor’s degrees from four-year schools.

The initiative was designed to spawn greater diversity on those campuses, said Hicks, with regard to both income level and age — many of the transfers from community colleges are in their mid- to late 20s, or older — and there is currently an HCC graduate at Amherst as a result, with two more planning to go there in the fall.

“Amherst has been working very closely with the Honors Program to become a real transfer destination,” she said. “They’ve been reaching out to community colleges; here, they’ve visited honors classes, been to department meetings, talked with students, and invited them to their campus for a transfer event. They’ve been open and receptive to HCC students.”

Overall, said Rubenzahl, the trend toward the community-college route will ultimately benefit both the two-year institutions and the four-year schools to which they feed students — statistics show that transfers do at least as well if not better than those who go directly from high school — as well as the region’s overall economy.

Indeed, today’s technology-driven economy, especially in the Bay State, often demands a four-year degree, he said, and the tran
fer trend, helped by the joint-admission agreements, will put them within reach for more people.

“It’s definitely a win-win scenario,” he said. “Society needs more people with bachelor’s degrees, and this transfer trend will produce them.”

Stern Test

As Fusini told BusinessWest, his shift in focus from civil engineering to construction management came through exposure to the latter and realization that this was what he wanted to do for a living.

The future path to that career remains to be charted, but the first few years have gone according to the script.

It’s one that a growing number of students will be following in the years to come as the cost of a college education continues to soar.

As those numbers escalate, the community-college route will make clear fiscal sense for many individuals and families. To take a line from the course directory, it’s Economics 101.

George O’Brien can be reached at[email protected]

Sections Supplements
After 32 Years, NESEA Has an Audience for Sustainable Energy Education
David Barclay

David Barclay, executive director of NESEA, in the organization’s Greenfield offices.

Staff at the Northeast Sustainable Energy Assoc. in Greenfield say their phones have been ringing more than ever, and that is bolstering their efforts to create a larger national presence for the organization, which has been educating business professionals and the public about renewable energy for three decades. The road ahead is still long and winding, but as NESEA’s executive director says, this group has the means — and the drive — to reach its destination.

David Barclay says that sometimes, the more things change, the more they stay the same.

As executive director of the Northeast Sustainable Energy Assoc., headquartered in Greenfield, he explained that NESEA began 32 years ago, in the midst of the oil embargo of the ’70s that created mass shortages across the country. At the time, U.S. cars got an average of 25 miles per gallon.

“That’s almost exactly what it is today,” he said, noting further that Ford Model Ts, in their heyday of the 1920s, also got about 25 miles to the gallon.

It’s an illustration of the steady pace of the use of fossil fuels in the country since the advent of the automobile, but also of the energy-saving practices of its residents, which generally tend to be more reactive than proactive.

“There is a tendency now, as then, to get concerned about energy when it is scarce, and not when it isn’t,” he said. “At the time of our inception, as the fuel shortage became less of an issue, many states did away with their energy offices.”

But Barclay has hope for the future. NESEA, a non-profit organization made up of about 2,000 members, is seeing its fastest-growing years on record, and is functioning in a world that, increasingly, sees the value and the importance of its mission: to bring clean electricity, green transportation, and healthy, efficient buildings into everyday use, in order to strengthen the economy and improve the environment.

“What is notably different now are rapidly rising prices and catastrophic climate change,” he said. “Those are realities that have captured people’s attention — in a largely positive way.”

‘The Energy Crisis Has Everyone’s Attention’

Now, NESEA is moving ahead with plans to capitalize on this new awareness, working to increase its membership, which is largely made up of business owners and their employees spanning a 10-state area from Washington, D.C. to Maine.

The organization also hopes to grow and expand its many professional networking and educational programs, and to become a greater presence across the nation in general — its work has been most successful in New England for many years, and Barclay said the time is right to expand west.

A dozen NESEA chapters are now scattered across the Northeast, and members pay annual dues to the organization. About two-thirds of the group’s funding is derived from its membership, either through fees, donations, or revenue from programs hosted by NESEA, the costs of which are often offset by regional and national sponsors. An annual fund drive is also held, and in general terms, the balance of NESEA’s $1.3 million annual operating budget is funded through state, federal, and foundation grants.

Key NESEA programs include building workshops and conferences for professionals, including the largest and longest-running energy conference in the Northeast each year, the Building Energy Conference.

There is also still a strong emphasis on energy-efficient transportation practices, and the organization has a robust education division, which creates programs for both children and adults, and also writes curriculum for school systems.

The Greenfield Energy Park, adjacent to NESEA’s offices, is a local educational offering, including resources and classes for all ages — from business owners to school children.

The group first planted its roots in Greenfield, moving to Brattleboro, Vt. for a time before its current location, on Miles Street in Greenfield, became available. NESEA acquired its headquarters in 1996, and since that time has served as an advocate for several types of sustainable energy, including solar, wind, and hydro-power.

Sandy Thomas, Project Manager for NESEA’s Building Energy Conference and director of the Greenfield Energy Park, said she too has seen vastly increased awareness of NESEA’s work, a development that is as telling as it is encouraging.

“There has been a sharp rise in interest, especially among business professionals,” she said. “The energy crisis has everyone’s attention, and there is a feeling that this is where the rubber meets the road.”

Thomas added that NESEA is in a unique position to help business professionals make choices in regard to sustainable energy.

“There aren’t very many organizations where designers, policy makers, engineers, architects, builders, and many others can join together,” she said. “We network people who need to know each other, and people are listening … they’re calling more than ever, and demanding to know the facts.”

When asked if the new interest NESEA is generating is bittersweet given the many years the group has been advocating the same message, Thomas said she understands the delay.

“Change comes hard to people,” she explained. “The greater number of people listening is icing on the cake for us. I think more people are taking their impact on the environment more personally, hearing these predictions of struggle ahead, and hoping to make the world a better place for their kids and grandkids.”

‘The Means to Get There’

There are other advances that are pushing NESEA’s mission ahead, said Barclay – including the gradual leveling of costs associated with ‘going green.’

“There is a myth that it costs more to be green, and I want to break that myth,” he said, noting that while some green building and energy still costs more than conventional tactics, the returns are better than they’ve ever been, and new techniques and technology are driving those prices down.

“It’s easier with new construction, because you’re not limited to what can be done within an existing design,” he said. “But architects and engineers in particular are consistently finding new ways to reduce consumption at no additional cost.”

Wind power, for instance, is now on par with the price of conventional forms of energy production, said Barclay. Solar still has a way to go to reach that point, but he expects that a decade from now, use thereof will have driven that price down, too.

“To expand the use of renewable energy, individuals, the private sector, and the government all have to work together,” he said. “By connecting businesses to one another and continuing our educational efforts, we have the means to get there.”

‘Planting Seeds Early’

Moving forward, NESEA is now in the midst of a number of initiatives aimed at reaching larger audiences across the country.

“NESEA has traditionally been a New England organization, and we are attempting to broaden that,” said Barclay. “That’s a major effort. We’re working with our chapters to expand their rolls, and we have a much larger public outreach effort underway, to connect with consumers or to connect them with the professionals involved with our organization who can help them succeed with renewable energy practices.”

NESEA’s educational programs are also in the process of expanding — the division’s director, Chris Mason, said he recently completed a curriculum development project with the Pennsylvania public school system, and would like to hold a conference for educators similar to the Building Energy Conference. To do that, he said at least one major sponsor would be necessary.

“It’s a mission to get this into classrooms across the country,” he said. “There is so much activity in the renewable energy industry that people don’t know about; working with children, we’re planting those seeds early.”

And in broader terms, NESEA is revamping its recruitment and membership programs to attract new members and better serve them. Kevin Maroney, trade show manager for the Building Energy Conference, has also been working with NESEA’s membership base, and said that he’s in the process of creating a comprehensive program to present to new or potential partners.

“It’s geared toward making our organization more attractive,” he said. “We asked ourselves the question: ‘as a membership organization, how can we best serve companies?’ And the answer is largely found through advocacy and public policy, all geared toward allowing smaller companies to get the same attention as large corporations.”

Maroney said NESEA is also working now to put together a discounts package, which would allow members to use their membership for savings within a number of partnering stores and organizations.

“Everything is geared toward sustainability,” he said. “And by sustainability, we mean using renewable resources, but also ensuring our members stay in business. Like any industry, there are best practices to learn from. If society is responsible, I think the direction in which we need to move is clear.”

‘We Have an Opportunity to Grow, to Thrive’

Maroney used the metaphor of the American auto industry to illustrate his point — it is imagery that seems prevalent within NESEA’s offices.

“We can learn a lot from that industry — from what worked, and what did not,” he said. “The big thing that has not gone well has been sustainability. I think that’s an issue that started very early on for car manufacturers, and many problems can be rectified if they’re addressed early.

“In my opinion,” Maroney said of the renewable energy sector, “our industry is in its infancy. We have an opportunity to grow, to thrive, and to see what’s working, and what isn’t … by doing that, we can make things happen.”

Jaclyn Stevenson can be reached at[email protected]

Sections Supplements
Federal Courthouse Project Throws Some Curves at Those Building It
Joe Cocco

Senior Project Manager Joe Cocco

Designed by Moshe Safdie, the new, $55 million federal courthouse building taking shape on State Street will be a stunning addition to the landscape in downtown Springfield. For Daniel O’Connell’s Sons, the Holyoke-based firm that is managing construction of the 265,000-square-foot facility, the project presents an intriguing set of challenges and a worthy addition to a portfolio that includes Boston’s Rowes Wharf, Monarch Place, and Springfield’s Memorial Bridge.

They call it the “tree fort.”

That’s the name given by workers at Daniel O’Connell’s Sons to a small, glass-walled room, or enclosure, that will sit at the end of a winding staircase within the new, $53 million federal courthouse taking shape on State Street in Springfield. One of many unique architectural twists to the 265,000 facility, the balcony (that’s its formal name) will sit about 45 feet in the air and offer stunning views of the surrounding area, including two century-old trees that have in many ways helped shape this latest addition to Springfield’s skyline — literally and figuratively.

Indeed, the trees, said to be among the oldest in the city, are almost cradled within the exterior of the building, which is shaped somewhat like a script ‘C.’ Maneuvering around the trees — there were three, but one was determined to be diseased and taken down — has been one of many challenges facing O’Connell and the subcontractors that have handled specific aspects of the work, said Joe Cocco, senior project manager.

Others include the curvature of the building, something most subcontractors do not have much experience with; sometimes-unique design specifications, including areas that must be blast-proof or “ballistic resistant” (and there are degrees of both); the federal government’s use of metric measurements; and building U.S. District Court Judge Michael Ponsor’s courtroom, and its many sightlines, to his specifications.

Overall, the courthouse assignment has been an intriguing addition to the O’Connell, or DOC, portfolio, said Cocco, noting that the project is large and quite visible, but not so big that it becomes difficult to manage.

“This is the perfect size project for O’Connell,” he explained. “It’s a big job, but it’s not one of those mammoth projects that’s impossible to control.”

As he gave BusinessWest a hardhat tour of the courthouse — due to be completed late this fall — Cocco talked about its many unique characteristics and how they make the building special … and somewhat difficult to take from blueprints to reality.

Round Numbers

When the tour reached Ponsor’s courtroom, one of three in the facility, Cocco referenced lines drawn on the floor to indicate where the judge’s bench will sit. He then pointed to the spot on one wall where the jury box will be located, and also to where the witness stand and other components of the room, now being fabricated for assembly later this year, will be placed. All this was done with considerable input from the judge.

“He’s been here on an almost weekly basis and has had input on many levels,” said Cocco. “We’ve done a number of mock-ups for him for sightline verification; he wants to be sure that, when he’s sitting at his bench, his line of sight to the jury and the witness box are right.”

There is similar attention to detail at every level of this project, which has been nearly a decade in the making, and will house the federal court and several other tenants, including U.S. Marshals, the U.S. Attorney’s office, and U.S. Rep. Richard Neal, who secured funding for the initiative.

The project actually consists of several components — the sweeping, glass-walled façade; the main courthouse building, which includes offices for several tenants, including Neal; and the so-called Chamber Building (connected to the main structure by glass walkways), which will house offices for the judges and other court personnel, and the U.S. Marshals.

Fashioned from Indiana limestone and pre-cast concrete (some 9,000 cubic yards of it), the courthouse complex is the latest landmark project for the 129-year-old O’Connell company, started by Daniel J. O’Connell the day after he was fired from his job as superintendent of streets in Holyoke for refusing to replace workers with the mayor’s hand-picked crew. The largest construction company in Western Mass., O’Connell has built several commercial and institutional buildings in the region and well beyond, and has also handled infrastructure work ranging from bridges and dams to a portion of the Big Dig.

The list of local projects includes Monarch Place, Tower Square, the Yankee Candle corporate headquarters in South Deerfield, Village Commons in South Hadley, the Massachusetts Venture Center in Hadley, and the 330 Whitney Ave. office park in Holyoke. Outside Western Mass., perhaps the company’s best-known work is Rowes Wharf, the 665,000-square-foot mixed-use development built largely on piles in Boston Harbor. O’Connell worked with Beacon Construction on the joint-venture project, which was honored with the prestigious Build America award by the Associated General Contractors of America.

The company won a second Build America award for its work in the early ’90s to reconstruct the Memorial Bridge — a structure the company helped build 70 years earlier. The lengthy project was made exceedingly challenging by a demanding schedule, logistical constraints, officials’ insistence that the bridge had to remain open, brutal winters, and even flood waters.

The courthouse project hasn’t been nearly as daunting, said Cocco, who played a lead role on the bridge work, but it has posed some challenges for O’Connell and the 20-odd subcontractors that have worked on the initiative. The trees — a Copper Beech and a Linden — have presented more than a few hurdles, for example. Perhaps the biggest was the need to redesign a portion of the basement and move some mechanical equipment to the roof because the trees’ root structures would have made the process of excavation for that section of basement cost-prohibitive.

But most of the challenges have come simply from meeting demanding specifications set down by Moshe Safdie, the Canadian-born architect perhaps best known for his award-winning work on Habitat ’67, the striking housing complex located on the St. Lawrence River in Montreal that was based on Safdie’s master’s thesis at McGill University and built as part of Expo ’67. The once-affordable housing — the architectural cachet has since made the units quite expensive — is a complex of modular, interlocking concrete forms.

Some of the Springfield courthouse’s unique design features were incorporated for security reasons, said Cocco, noting that the building has blast protection designed into it, for example, and the structural steel has been designed using progressive-collapse analysis, meaning that if one of the perimeter columns fails, those surrounding it would absorb the load. Also, the U.S. Marshals have some exacting requirements with regard to the ballistic-resistant qualities of their offices.
But many of the design challenges are aesthetic in nature, he told BusinessWest, using the words ‘clean’ and ‘flush’ to describe how the structure’s various parts come together.

“The real challenge with this building is the intricacy of the design,” he said. “The architect’s standard design details are very difficult; it requires a tremendous amount of effort on our part to coordinate all the parts and pieces so they fit together the way the architect intends.

“Some of these details are not what would be considered standard, and many of the subcontractors are not used to doing things this way,” he continued.

Typically, we build what the architect draws, but in this case, because the details are so difficult, it requires quite a bit more intervention on our part to make sure everything fits right.”

As examples, he cited the windows and skylights, which appear flush with the walls and ceilings around them, almost without interruption, in the form of frames or, in the case of the windows, the aluminum mullions.

“This architect likes everything flush,” he explained. “If you look at the roof surface, the glass and the skylights are flush with that roof surface. It’s the same with the windows; you don’t see the mullions — they’re hidden behind those structural elements, so you get a very clean look.”

“Even with the wood trim inside the building, everything is flush,” he continued. “Those details are challenging — in terms of the sequence of how pieces come together, but also for the tradespeople who have to make sure everything is aligned properly.”

The curvature of the building itself poses other challenges, especially for the tradespeople working on the job, said Cocco, noting that the radius of the front façade is 34,025 millimeters, or 112’8” — at DOC’s request, the architect is using both metric and English measurements.

“They’re used to pulling out a tape measure and putting it between two places … when it’s on a curve, they can’t do that,” he explained. “So our engineering staff has done more layout on this job than it would do ordinarily to maintain proper control of location of walls and other components to make sure it all comes together properly.”

Courting History

Thus far, everything has come together as Safdie and his company have intended, including the tree fort, said Cocco.

Much work remains, but most of the serious challenges have been met and overcome. And the trees — protected by a chain link fence — have survived the rigors of construction.

That was just one of the many priorities on a project that has been demanding on several levels — and has thrown DOC and its subcontractors a number of curves.

George O’Brien can be reached at[email protected]

Departments

Former Springfield Official Indicted On Tax Fraud Charges

SPRINGFIELD — Joseph McDowell, a former deputy director at the city’s Facilities Management Department, was recently indicted on five counts of tax evasion triggered by a multi-agency public corruption probe. A federal grand jury found McDowell guilty of failing to report almost $180,000 in outside income from his construction business to the Internal Revenue Service. His arraignment was scheduled for the week of April 23. If McDowell is convicted, he could face up to three years in prison.

Lowe’s Named as Major Tenant of Westfield Complex

WESTFIELD — A Lowe’s Home Improvement Center has been named as the first major tenant for a proposed $70 million retail complex planned on the North Side. National Realty and Development Corp. is the developer for the 812,900-square-foot Westfield Pavilion project. In addition to retail chains, the complex is also expected to include restaurants, a cinema, and 4,700 parking spaces. Traffic issues still need to be revisited by the developer and city planners.

GSCVB Produces 2007-2008 Tourism Guide

SPRINGFIELD — The Greater Springfield Convention and Visitors Bureau is making its 2007-2008 Guide to Massachusetts’ Pioneer Valley available free to potential visitors to the region. The four-color, 84-page, glossy, magazine-size publication features some of the region’s top attractions, accommodations, and restaurants, all of which are GSCVB members. The guide’s specific segments include “arts and entertainment,” “shopping,” “outdoor activities,” “nightlife,” and “what’s new.” To request a free copy of the guide, call (413) 755-1351 or E-mail [email protected].

Inflation Remains Stable

WASHINGTON, D.C. — The Consumer Price Index (CPI) was up 0.6% in March, the largest jump in 11 months, according to the Labor Department. Energy prices surged in March; however, other consumer costs eased, which provided relief from worries that inflation was spiraling out of hand. The Labor Department noted that the March increase was driven by a 5.9% spike in energy costs, with gasoline prices shooting up 10.6% and another big increase expected in April. Besides gasoline and other energy products, inflation was well-contained in March, according to the CPI report. Additionally, the CPI report noted that prices for the first three months of 2007 are rising at an annual rate of 4.7%, far above the 2.5% price increase for all of 2006, with the increase coming in large part from big gains in energy costs.

Site Selectors Can Benefit from New Database

HOLYOKE — The Connecticut Economic Research Center recently demonstrated the capabilities of EDDI, a program providing economic development data and general information about Western Mass. and Connecticut, to a group of local business leaders. The online database has 26 categories, ranging from demographics of the largest employers to contact names. Staff members of the research center, based in Rocky Hill, Conn., have been working alongside the Pioneer Valley Planning Commission to enter data for Franklin, Hampden, and Hampshire counties. The goal of the software is to let site selectors compare communities when trying to locate the ideal location for a client.

Survey: Ability to Organize, Communicate Beats Technical Talent

MENLO PARK, Calif. — When hiring administrative staff, it’s tempting to focus on the technical expertise needed for the position, but a new survey shows that less tangible “soft” skills often are valued more. Nearly 70% of human resources managers recently polled by OfficeTeam, HR.com, and the International Association of Administrative Professionals (IAAP), said they would hire an applicant with strong soft skills whose technical abilities were lacking; only 9% would hire someone who had strong technical expertise but weak interpersonal skills. The overwhelming majority — 93% — of HR managers felt technical skills are easier to teach than soft skills. More than 300 administrative professionals and 400 HR managers took part in the study, which was released to coincide with Administrative Professionals Week, April 22-28. The full survey results are reported in Fitting In, Standing Out, and Building Remarkable Work Teams, a resource guide available from OfficeTeam. Diane Domeyer, executive director of OfficeTeam, pointed out that, while administrative professionals frequently focus on building technical expertise to advance their careers, they also should look at how well they work with others. Domeyer stressed that the ability to collaborate and build consensus on projects distinguishes top performers. When asked which soft skills they would like to improve, IAAP members surveyed ranked analytical skills, verbal communication, negotiation, and problem-solving skills above others.

Departments

The following building permits were issued during the month of April 2007.

AGAWAM

Luigi Chiarelli
371 Westfield St.
$120,000 – Self-storage building

Ernest Denby KSD Limited Partnership
59 General Creighton Abrams Dr.
$5,000,000 – Addition to match existing building

AMHERST

Hampshire College
Enfield House 49 & 50
$151,000 – Abatement remediation of existing dorms

Mauro Aniello
59 Boltwood Walk B
$13,000 – Alter space to hairdressing salon

CHICOPEE

TJK LLC
896 Sheridan St.
$1,100,000 – Construction of office and manufacturing facility

Family Ford
60 Fuller Road
$32,000 – Re-roof showroom

EASTHAMPTON

City of Easthampton
50 Payson Avenue
$256,000 – Re-roof

Williston Northampton School
40-50 Park St.
$150,000 – Dining hall window replacement

EAST LONGMEADOW

Grace & Glory Church
93 Meadowbrook Road
$6,200 – Kitchen renovations

GREENFIELD

Argotec, Inc.
49 Greenfield St.
$196,500 – Remodel old offices and build new offices.

Greenfield Hotel, Inc.
17 Colrain Road
$932,500 – Construction of new restaurant

 

HADLEY

Paul Zahradnik
245 Russell St.
$5,200 – Interior renovations

HOLYOKE

Holyoke Farms LLC
Tokeneke Road
$61,500 – Expansion of police substation

LONGMEADOW

Biskit LLC
66 Dwight Road
$600,000 – Construction of new professional building

LUDLOW

Lokman & Harun-Oscars Yanbul
973 East St.
$25,000 – Interior alterations

NORTHAMPTON

Smith College
66 Green St.
$6,600 – Interior renovations

SPRINGFIELD

Andrew Cohen
Northgate Plaza Main St.
$95,000 – New scratch coat EIFS on existing brick and new column wraps

MacDuffie School
1 Ames Hill Dr. TIFFT House
$25,000 – Fire restoration

WEST SPRINGFIELD

SML Wagner Realty LLC
1720 Riverdale St.
$5,500,000 – Construction of new auto dealership

WESTFIELD

Scott Labonte
431 E. Main St.
$391,500 – Renovations to Friendly’s Restaurant

Departments

DVP Garners Advertising Award

EAST LONGMEADOW — Del Padre Visual Productions (DVP) of East Longmeadow is among the winners of the first tier of competition for this year’s ADDY Awards, presented by the American Advertising Federation. DVP Inc., a multi-media firm specializing in video production, interactive CD-ROM design, and high-end web design, garnered a Silver ADDY Award on March 29 in the Interactive Multimedia category for a CD-ROM produced for Proficient Audio, a manufacturer of home theater components in Riverside, Calif. The project created a resource disk for a new Proficient product — the M4 Audio Controller, used to interface with various audio systems throughout a home or business, according to Nino Del Padre, president and founder of DVP. ADDY Awards recognize creative excellence in advertising on a three-tier basis; tier-one entrants who are forwarded to the second tier compete against other winners in district competitions, and winners at that level move on to the final ADDY Awards competition, where they compete for gold and silver awards.

Bank of Western Mass. Announces Funding for Two Community Projects

SPRINGFIELD — In celebrating its 20th anniversary, the Bank of Western Massachusetts hosted a luncheon for some 300 founding shareholders, customers, and friends on April 20 at Chez Josef in Feeding Hills. As part of its festivities, the bank announced the commitment of an interest-free line of credit for Habitat of Humanity, which will be used to acquire property Habitat for Humanity designates within Springfield for the construction of single-family homes for low-to-moderate income families in the city. The bank has also committed $75,000 as a major sponsor of a joint project with the Hampden County Bar Association to establish a legal clinic to be operated by the bar association members. The grant will be used to fund the initial start-up and operating costs of the office, which will be staffed by Western New England College’s Law School students, who will donate their time to those who cannot afford legal counsel.

Monson Savings Approved as SBA Express Lender

MONSON — The Small Business Administration has approved Monson Savings Bank as an SBA Express lender. The approval process is extensive, requiring review by SBA personnel in Springfield, Boston, and Washington, D.C. The designation means that Monson Savings may now offer loans to small and medium-size businesses that include a 50% SBA loan guarantee and are designed to provide expeditious service on loan applications. The program allows loans up to $250,000 with fixed or variable interest rates that cannot exceed SBA maximums. Up to 50% of these loans will be guaranteed by the federal government through the SBA.

MassMutual Web Site Earns ‘Excellent’ Ranking

SPRINGFIELD — Massachusetts Mutual Life Insurance Company (MassMutual) has been awarded an “excellent” rating for its consumer web site by DALBAR Inc., a leading financial services market research and consulting firm. MassMutual was one of an elite group of financial services companies whose Web site — www.massmutual.com — was designated excellent by DALBAR (its highest designation) in DALBAR’s Life Insurance and Annuity WebMonitor Quarterly Trending and Rankings Report, issued in February. The user-friendly Web site for consumers provides easy access to product information, educational materials, customer service, and experienced financial professionals. In addition, the company’s Web site for financial professionals, FieldNet, has received an ‘excellent’ designation by DALBAR for 11 straight quarters, and earned first place for eight of those quarters, making it the top site in the industry during that time period.

Callaway Golf Estimates 10% Increase in Sales

Callaway Golf Company officials estimate that net sales for the first quarter ended March 31 would be between $330 million and $335 million, an estimated increase of approximately 10% when compared to net sales of $302 million during the same period last year.

Departments

The following Business Certificates and Trade Names were issued or renewed during the month of April 2007.

AGAWAM

Burgers Home Improvement
119 High St.
Michael Burgamaster

Capital Freedom
643 Suffield St.
Keith Crossman

Casa di Lisa Inc.
801 Springfield St.
Frank Bruno

D & R Contractors
64 Garden St.
David R. Dudley Sr.

Dave’s Drywall Complete
37 Highland Ave.
David Redlund

Delivery Dude Express
91 Broz Ter.
Steven M. Fong

Diane’s Designs LLC
86 Roberta Circle
Diane Goodman

Dr. Charles L. Ertel
2 South Bridge Dr.
Dr. Charles L. Ertel

JC Construction and Remodeling
45 Merrell Dr.
Jeff Christie

Santaniello Landscaping Inc.
63 Charest Lane
Barbara Santaniello

AMHERST

Auto Express
118 South East St.
Amir Mikhchi

Reflexology for Health
180 Mechanic St.
Edward Kaler

CHICOPEE

Danmark
46 Stedman St.
Mark Willemain

Gary’s Auto Sales Inc.
125 Broadway St.
Gary A. Lopuk

Jani King
18 Dwight St.
Ludimiria Fagundes

Olympia Sports
591 Memorial Dr.
John J. Lesniak, CFO

EASTHAMPTON

Chit Chats
116 Pleasant St. #140
Jerelyn Jaikissoon

Kommineni Art Glass
3B Industrial Parkway
Rajesh Kommineni

Time Machine Records and Books
20 Union St.
Greg Petrovato

EAST LONGMEADOW

1505 Photovisions
38 Cedarhill Road
Melissa Volker

Diane & Company
37 Prospect St.
Diane Gomes

Maybury Material Handling
90 Denslar Road
Maybury Association Inc.

GREENFIELD

Dan McGough Painting
30 Abbott St.
Dan McGough

Emerald City Coffee
38 Bank Row
Jason D. Smith

Frankin Property
92 Chapman St.
William Yenner

Hair by Kelley
41 Bank Row
Kelley Goddard

Harpor’s Package Store
404 Colrain Road
James M. Burke

L Salon
18 Miles St.
Lindsay Marie Siano

Wildlife Solutions
83 Pickett Lane
Rocky Fletcher

HADLEY

Arc Welding
71 Lawrence Plain Road
John S. Mieczkowski Jr.

Floormart Inc.
206 Russell St.
James A. Hoag

Sophia’s Praises
8 Railroad St.
Kristine Beaudry

HOLYOKE

Christin’s
330 Whitney Ave.
Nicholas Delbuono

New England Colors
356 Hillside Ave.
Neil Moreau

NTIL Radio
223 Maple St.
Dionisio Ruiz

Quick Stop Food Mart
172 Sargeant St.
Imran Raheel

Theory Skate Shop
50 Holyoke St.
Dan Dziuban

LONGMEADOW

International Business Company
9 Green Willow Dr.
John Mark Friedson

LUDLOW

A & P Machine Company
1189 East St.
Paul & Anne Guay

Landmark Realtors Inc.
488 Center St.
Maria Cacela

NORTHAMPTON

Achin Lawn & Landscaping
12 Hatfield St.
Brooks Achin

Get Lost
269 Main St.
Brian Paul Foote

Great Specs
15 Hawley St.
Epiphany Enterprises

 

Hampshire Frame & Art
90 King St.
Robin J. Smilie

Jack Speyer Art & Antiques
416 North Main St.
Jack Speyer

Positronic Design
140 Pine St.
David Caputo

PALMER

AAGGO
2039/2041 Bridge St.
Gerald N. Charette

Auto Automotive
11 Walnut St.
Bruce Baldyga

Emotion
4470 High St.
Rod Squier

SOUTH HADLEY

Amanda Rodriguez Productions
12 Ranger St.
Amanda Rodriguez

Crazy Moon Fashions
21 College St.
Joe Golio

House of Vacuum
23 Smith St.
Cindy Beer

Legrand Ice Audio
8 Roundelay Road
James Legrand

SPRINGFIELD

A & A Express
65 Rochelle St.
Andre Taylor

Arecibo Restaurant
248 Dickinson St.
Maria C. Lopez

China Blue
29 Montford St.
Natasha Carmita Perez

Diem’s Tailor & Alterations
434 Belmont Ave.
Tran Nguyen

G & P Construction
85 Goodwin St.
Manuel G. Pereira

Hanif Bacchas Associates
116 Allen St.
Hanif Bacchas

Kokomos
350 Worthington St.
Sherri-Lynn Via

Law Office of Jocelyn A. Roby
95 State St. Suite 715
Jocelyn A. Roby

Lil’s Diva Wear
6 Bremen St.
Lilia Rivera

Outhouse Craftsmen
44 Longview St.
Paul N. Decoteau

PC Serv-U
527 Main St.
Kevin L. Perrengill

Roberto’s Fashion and More
469 Main St.
Roberto Martinez

Rosario Home Décor
112 Washburn St.
Luis A. Rosario

Seven Seas Seafood
858 State St.
Patrice L. Housey

Spring Appraisal Company
76 Earl St.
Samuel Diai

Springfield Coed Softball
60 Hannon St.
Robert J. Paquette

Tony’s Home Improvement
18 Pomona St.
Julio A. Sepulveda

WWB Enterprises
192 Jasper St.
Wilfred Beckles

WEST SPRINGFIELD

C.T. Landscaping
41 Merrick St.
Christopher A. Torres

Caron Marketing Group
120 Hillcrest Ave.
Valerie J. Caron

Cooper Home Improvement
105 River St.
Serhiy Teplyuk

Just Blaze Barber Shop
411 Main St.
Miguel A. Perez Jr.

Precision Manufacturing
130 Allston Ave.
Peter Bogdan Urbanek

Respite (For Body & Spirit)
175 Labelle Ave.
Mary Hunt O’Connor

Russian Pharmacy Health
464 Main St.
Svetlana Gorbovets

Suzieq’s
30 Bobskill Dr.
Susan Tiffany Taylor

Theory Skate Shop
306 Westfield St.
Dan Dziuban

WESTFIELD

D.J. Landscaping
528 Southampton Road
Daniel Szafran

KDC Billing Services
34 Atwater St.
David Cichaski

New England Industrial
51 Hunt Glen Dr.
William C. Coughlen

RL Construction
289 Sackett Road
Bob LaMountain

S.S.S. Company
47 Janelle St.
Edwin Villareal

Transmissions Are Us
56 Wells Ave.
Martin Cuzzone Jr.

Departments

The following business incorporations were recently recorded in Franklin, Hampden, and Hampshire counties and are the latest available. They are listed by community.

CHESTER

Mobius Sciences Inc., 14 Main St., Chester 01011. Marc S. Newkirk, same. (Foreign corp.; DE) Destressing services and manufacture of distressed environments.

EAST LONGMEADOW

D & B Mechanical Inc., 631 North Main St., East Longmeadow 01028. Daniel B. Murray, 20 Colonial Road, Wilbraham 01095. Automobile repairs and sales.

FEEDING HILLS

F. J. Gaylor Photography Inc., 110 Forest Hill Road, Feeding Hills 01030. Fred Gaylor, same. Landscape photography.

Turnbull Electric Inc., 252 Northwest St., Feeding Hills 01030. Gary Turnbull, same. Electrical services and repairs.

FLORENCE

Drong-Ba Western Tibet Foundation Inc., 106 Sandy Hill Road, Florence 01062. Pema Tseyang Rangdol, same. (Nonprofit) Provide charitable and educational services in Western Tibet where needs arise, etc.

GRANBY

Western Mass Technology Associates Inc., 111 West St., Granby 01033. Eric J. Gagne, same. To provide information technology services and products.

HADLEY

The Workhorse Group Inc., 115 River Dr., Hadley 01035. R. Susan Woods, same. Building trades, real estate.

LEEDS

Sandy Flag Cars Inc., 182 Main St., Leeds 01053. Sandy Lee Ryan, same. Truck escort.

LUDLOW

MyBike Electric Inc., 393 East St., Ludlow 01056. Glen Jusczyk, same. To deal in electric bikes.

Putters Inc., 27 Amherst St., Ludlow 01056. William Kubinski, same. Restaurant and bar.

MILLERS FALLS

Sveikas Inc., 6 Bangs St., Millers Falls 01349. Jeffrey P. Warren-Pukis, same. Production and sale of fermented beverages.

MONSON

Monson Basketball Association Inc., 39 Crest Road, Monson 01057. Timothy Pascale, same. (Nonprofit) To foster interest in recreational and competitive basketball, etc.

NORTHAMPTON

Alter Ego Salon Inc., 58 Pleasant St., Northampton 01060. Lisa Fusco, 149 Elm St., Northampton 01060. To operate a hair salon and related activities.

 

Funtastic Venture Ltd., 33 Hawley St., Northampton 01060. Elizabeth J. Cole, same. Children’s recreation and education center.

K & H Transportation Center Inc., One Round House Plaza, Northampton 01060. Katherine E. Hogan, 486 Cold Spring Ave., West Springfield 01089. Transportation.

SKM Leasing Company Inc., 150 Main St., Ste. 310, Northampton 01060. Sharon K. Moynahan, 22 Conz St., Northampton 01060. Sale and leasing of real estate.

SPRINGFIELD

Baystate Vascular Services Inc., 759 Chestnut St., Springfield 01199. Loring Flint, M.D., 174 Twin Hills Dr., Longmeadow 01199. (Nonprofit) Aiding and advancing the education and training of medical students, physicians in graduate medical education, other health care professions, etc.

Bellas Reptile Rescue Inc., 112 Surrey Road, Springfield 01116. Michael M. Dakin, 70 Surrey Road, Springfield 01116. (Nonprofit) To rescue, rehabilitate and find new homes for abandoned, injured and abused reptiles, amphibians, invertebrates, etc.

Bemeg Inc., 1391 Main St., Ste. 600, Springfield 01103. Donald F. Cimini, 251 Mapleshade Ave., East Longmeadow 01028. To own and operate a package store.

Hampden Eye Physicians and Surgeons, P.C., 28 Yorktown Dr., Springfield 01108. Susan Batlan, same. Eye surgeon.

L & S Enclosures Inc., 906 Boston Road, Springfield 01118. Albert M. Leger, 165 Sawmill Road, Springfield 01118. Construction of sunroom enclosures.

WARE

Messer Power Systems Inc., 181 Monson Turnpike Road, Ware 01082. Charles K. Messer, same. Sales and service of power systems.

WEST SPRINGFIELD

Soupy For Loopy Foundation Inc., 156 Woodbrook Terrace, West Springfield 01089. Sandra J. Kosko, same. (Nonprofit) To raise funds for the research of a cure for neuroblastona, etc.

WESTFIELD

American Paper & Pallet Inc., 866 East Mountain Road, Westfield 01085. Karen M. Corliss, same. Paper and pallet sales/brokerage.

Billie’s Baked Potatoes Inc., 264 Union St., Westfield 01085. George R. Martin, 19 West View Lane, Feeding Hills 01001. Sale of baked potatoes.

WILBRAHAM

Major & Major Inc., 4 Bridle Path Road, Wilbraham 01095. Anna M. Major, same. Tanning salon.

The Jeffery Thomas Kace NBD Foundation Inc., Wilbraham 01095. Charles Kace, II, same. (Nonprofit) Fundraising and charitable distribution

Sections Supplements
General Contractors Say Uncertainty Is in the Forecast
William Crocker

William Crocker has seen a steady flow of small to medium-sized projects in the private sector, trends that feed into his company’s strengths.

For an industry that boasts sturdy materials and powerful machinery, construction can be a delicate business. Especially when the weather doesn’t cooperate.

“Last year was kind of an odd year,” said Thomas Zabel, president of the O’Leary Co. in Southampton, recalling the late onset of spring in 2006. “The weather kept things slow in the beginning, but then we got busy toward the end of the year.”

This year, however, right out of the gate, “we see a lot of opportunities with various types of projects across the board.”

Such a difference can be credited to more than just weather, of course. In fact, said Richard Aquadro, president of Aquadro & Cerruti in Northampton, the way the winds of supply and demand blow tends to be more important.

“I think the climate is getting better for contractors,” Aquadro said. “The last few years, it was a business owners’ market, and they were getting deals of a lifetime. Now, we’re getting to a point where we can pick and choose what we’re going to build.”

More than one of the contractors who spoke with BusinessWest this month brought up the term ‘cautious optimism,’ only to chuckle about it; they know it’s an overused buzzword in a region that tends to stay on an even keel even when other areas of the country alternate between frenetic building booms and periods of economic drought.

Still, some builders are indeed feeling optimistic for 2007, reporting a thaw in what has been for some a relatively cool couple of years — even if spring was a bit late showing up again.

Laying a Foundation

William Crocker, president of Crocker Building Co. in Springfield, said activity has been slow thus far in 2007, but he expects opportunities to present themselves throughout the year.

“We’re starting off slower than usual, but our estimating and bidding activity is probably higher than usual for this point in the year. So there are more prospects out there even though there’s less work on hand,” he said.

“We’re coming off four very busy years in a row,” he added, “so we do anticipate the next year to shape up pretty well, although there is a fair amount of uncertainty from business owners.”

McGraw-Hill Construction, an informational resource for the construction industry, projects a modest 1% decline in total activity nationwide this year, calling the overall forecast “a mix of pluses and minuses.”

However, that projection includes an estimated 5% decline in single-family housing construction. The commercial side is stronger, with activity in institutional buildings projected to increase by 7%, manufacturing by 14%, and public works by 5%, following a 10% surge in 2006.

In Massachusetts, meanwhile, “the builders who were busy last year are busy this year, and those in a strong niche market are going to be healthy,” said Mary Gately, director of market services for Associated General Contractors of Mass. Those strong markets include health care, higher education, and small retail.

“We’re finding from our membership that those in the college and university marketplace or in health care seem to be fairly busy; those seem to be the primary markets,” she explained.

Aquadro & Cerruti, for example, has taken on work recently at Amherst College and Smith College, and will begin a job next year at Mass. College of Liberal Arts in North Adams, reflecting a decade-long surge of work for companies in the Pioneer Valley that specialize in higher-education projects. “We’re seeing more opportunities,” Aquadro said. “The colleges are pretty active.”

Meanwhile, virtually every hospital in Western Mass. has recently launched or finished a major building project, including Holyoke Medical Center’s recent $11 million expansion, Cooley Dickinson Hospital’s just-opened $50 million patient building and surgery center, the $14 million ICU and ambulatory care unit being built at Mercy Medical Center, and Baystate Medical Center’s planned $259 million expansion.

At the same time, “I think there’s some capacity being reached in the manufacturing and warehouse market,” said Peter Wood, vice president of business development for Associated Builders of South Hadley. “I do see the medical and service sectors doing pretty well and expanding. So while I do think capacity has been reached in certain areas, other areas are opening up.”

Meanwhile, Crocker said conventional building throughout Western Mass. is generating more activity than the pre-engineered metal side of the business, but added that such trends can shift quickly.

Back to School

Aquadro said builders who compete for public school work could start to see some positive rumblings from that sector after a few years of stagnancy.

Massachusetts was no different from the rest of the country in seeing diminished school construction. According to McGraw-Hill, education-related projects totaled 273 million square feet nationally in 2001, but fell to 209 million, or 23% less, by 2004. In Massachusetts, the decline over the same period was closer to 50%.

“My guess is that will start to change this year,” Aquadro said. “There was a moratorium put on a lot of it years ago, and public school building has been pretty slim, but with the new governor, the projects that have been lined up for years could start to move forward.”

Aquadro & Cerruti picked up one of the higher-profile jobs in that sector, winning the bid to build the new Holyoke Catholic High School near Elms College in Chicopee.

Meanwhile, for companies that don’t rely on publicly funded work, the flow of jobs looks to be steady, Crocker suggested.

“We mainly operate in the private sector, and a large portion of our work is referrals, so we’re not necessarily chasing government work,” he said. “There are several contractors of our size in this area, and we compete with them for those jobs.”

It helps, he said, that Crocker tends to shun very large-scale projects, which have not presented the same opportunities in recent years as the smaller jobs the company prefers — those ranging from “$500 to $5 million, and anywhere in between,” as he put it.

Aquadro agreed that major projects are slow to emerge off the drawing board. “We’d like to take projects ideally from $10 million to $30 million, but there haven’t been a lot of these around, so we’ve bid for smaller projects,” he said. “But we’ve still found enough work, and we’re competitive. The climate has the all-around appearance of being better and providing more opportunities.”

Hammering It Home

Gately said many of her organization’s members are more hopeful this year than they were during a slow patch last summer.

“We were holding our breath last year,” she told BusinessWest. “The architects’ boards weren’t moving, and construction is about six months behind the architects. But by the fall and the beginning of this year, those projects were starting to filter down to the construction phase.”

“We see a good forecast this year,” Wood said. “We’re coming off a very strong period, and we have additional projects coming to the construction phase by the summer. I’m looking forward to continued success.”

Maintaining a diverse slate of projects is key, said Zabel, whose company recently broke ground on the St. John Pastoral Center in Ludlow and is also building a new hangar for AirFlyte at Barnes Airport in Westfield, among other jobs. He said the aerospace industry and machine shops are showing active growth in the region, among others. “There are many different things out there for us, quite a few opportunities.”

Time factors have contributed to the stress that many construction companies are feeling, Crocker said.

“Business owners want projects done sooner than they used to, while town planning requirements take longer and cause delays. But we anticipate doing about as much as we did last year,” he said, noting the Belchertown courthouse and a United Rentals facility in Ludlow among the recent projects. “All in all, we’re tentatively optimistic.”

Yes, there’s that word — optimistic — again, as ubiquitous in the spring as hopeful feelings at Fenway Park. But in construction as in baseball, the dog days of summer will be the true measure.

Joseph Bednar can be reached at[email protected]

Sections Supplements
Convenient, Durable, and Secure, Mobile Technology is at Hand

Here’s a question:

How many text messages could just one wireless carrier – say, Verizon Wireless – record in a three-month period?

The answer: 17.7 billion.

That was how many fast-flying fingers sent or replied to a text-based message from their Verizon cell phones during the company’s fourth quarter last year, and it’s just one example of the preponderance of mobile access and connectivity that is becoming commonplace among cell phone and laptop users across the country.

And according to Mike Murphy, public relations manager for Verizon Wireless’ New England region, that’s nearly everyone.

“Certainly, one trend that we are seeing is the rise in data usage of our subscribers,” he said. “Up to half of our subscriber base uses data – about 35 million customers – and that proves phones are not for voice anymore.”

Murphy said Verizon, like all major cellular and wireless carriers, continues to roll out new products that can take advantage of improving connectivity and ease in data transfer, including nine PDAs and about six different wireless access cards that plug into a laptop.

“If you look at people’s ability to move files around, it’s clear that the convenience and the efficiency are there,” said Murphy. “Now, upload speeds are anywhere from 600 to 1.4 kilobytes per second – that means a one MB picture, or a Powerpoint file, for instance, will download in about eight seconds and upload in 13. Speed relates to efficiency, and now more folks can take advantage of it.”

Murphy added that, from year to year, the growth is a result of continued expansion of broadband access and other connectivity options, such as EVDO – short for Evolution Data Only, or Evolution Data Optimized.

In short, EVDO provides fast wireless broadband Internet service directly to a laptop without the need for a ‘wireless hot spot,’ or permanent access within a home, business, or public venue.

“As we expand high-speed networks into more markets, we can offer more of these services … and it just keeps getting bigger and bigger,” he said.

It’s a world in which wireless connectivity affords the ability to access people, files, or information from virtually anywhere. What’s more, the processes are more convenient, the networks more secure, and the hardware more durable, in response to increasingly constant use.

From Cops to Coffee Shops

Jason Turcotte, owner and president of Turcotte Data and Design in Belchertown, specializes in network implementation, including on the mobile front.

Turcotte works extensively with the law enforcement community, and has an interesting perspective on the mobile technology boom. He’s actually been working with many of the popular applications for some time, and says that in some ways, police departments have been the pioneers with regard to several trends.

“They were the ones who started the whole trend of mobile laptops and wireless access,” he said, referencing the units present in most police cruisers. “They’ve been using that technology for years, and now it’s only getting more robust.”

Turcotte said many other businesses are beginning to see the benefits of such technology, once reserved for specific vocations. He said his own business is getting busier, and he’s adding a greater number of private clients each month.

“What I’m trying to get other businesses to understand is that they can have the same technology,” he said, noting that as the gap between computer and cellular technology narrows, having information at one’s fingertips anytime and anywhere is becoming less a luxury than it is a necessity.

“All major cellular carriers have wireless data cards available for laptops, and programs to access a computer file through a phone. As long as there is a cellular signal, we can be anywhere we need to be, with all the information we need.”

Turcotte went on to add that as technology improves, wireless access is becoming vital to businesses of all sizes, in order to keep pace with the competition.

“We’re hearing a lot about remote desktop capability and VPN (virtual private network) access to files on a company’s server,” he said. “It goes back to that same idea of being able to locate files from anywhere.

“There is an initial investment in hardware to take into account, but now more than ever that investment is going to save businesses, especially small businesses, money overall.”

Many companies have already acknowledged that reality, and have put new wireless and remote access systems into place as part of their own operations.
Steve Holt, director of sales and marketing at Uplinc in West Springfield, said wireless hot spots are popping up everywhere – once reserved for airports or hotels, now wireless users can network in other locales, such as doctor’s offices, and the service is being offered increasingly as an amenity in such places.

“Overall, there’s just a need for wireless connectivity developing,” he said. “The demand is hitting Western Mass. just like everywhere else, and as the need increases, we will probably see even more devices related to mobile computing.”

Holt said Uplinc techs are all traveling with wireless broadband cards now, to get access to information such as directions to their service calls, or even to submit time cards.

“It makes them more productive,” he said. “They’re out doing their jobs instead of checking back in the office each day to do so-called ‘busy work.’”

He added that tablets – small units with computer functions and connectivity options, as well as the added convenience of note-taking ability directly on the screen with a stylus – are also being used at Uplinc, and within many of the businesses the company serves.

“They’re already big in health care, but we’re seeing them elsewhere,” he said. “They fit in a coat pocket, and can eliminate the need for a larger computer or even a day planner. Everything happens in one spot.”

A Sense of Security

However, with new technology coming at businesses of all sizes fast and furious, security issues are moving to the forefront with equal speed, as owners and managers scramble to stay ahead of the learning curve.

Many tablets, for instance, now come equipped with thumbprint readers for added security. But in general terms, Holt said his company is seeing growing interest in mobile security devices and applications across the board.

“We have a product called the TZ190, made by SonicWall, a manufacturer that offers spam filter and firewall appliances,” he began, noting that Uplinc is a re-seller of the product. “It’s already being used by some Western Mass. businesses, and it’s a great fit for them because it offers a wireless connection as well as the added security.”

Holt explained that the TZ190, which retails for about $500, is the size of a paperback book and accommodates a wireless access card, normally plugged into a laptop for access to additional computers or the Internet.

In this case, the unit allows for a secure wireless environment across a larger area, such as at a construction site, or within a company’s branch office, if business class access is not already available.

“It sits on your desk, you plug a wireless card into it, and boom, you have wireless across a job site,” said Holt. “It offers broadband connectivity via a high-speed wireless network, such as Verizon, Cingular, or Sprint … and that opens up a world of opportunities.”

Rough and Tumble

The product is also an example of the increased number of offerings geared toward various businesses and lifestyles.

Murphy said that with convenience and security must also come added durability and ease of use, as wireless users are now taking their phones and laptops just about everywhere.

In March, for instance, he said a new line of handsets were introduced by Verizon, which included a number of changes and improvements to accommodate increased use.

“If you look at our product offerings five years ago, you’d be able to count about 12 handsets,” he said. “Now, we have 40 to 50 available at one time. Many have QWERTY keyboards, to make text messaging and E-mailing easier.”

Murphy said one new model in particular, the G’zOne, is getting a lot of attention from outdoor workers such as builders, as well as sports enthusiasts. It’s water, dust, shock, and wind resistant, with a full complement of wireless features.

“It can do anything and perform in tough conditions,” he said, “and it speaks to how many people are dependent on the data in, and accessible from, their handsets.

“Folks need to feel safe,” he concluded.

Indeed, with data – and billions of text messages – being exchanged and the number only growing, the question is not how will mobile technology become as widely used as the television or phone. Rather, the question is when – and the answer does not seem so far off.

Jaclyn Stevenson can be reached at[email protected]

Departments

PVTA Ends Van Contract

SPRINGFIELD — In the wake of mounting complaints from users and the recent death of a passenger, an East Longmeadow man, the Pioneer Valley Transit Authority recently announced plans to cancel its contract with a California-based van contractor and have a replacement provider by the end of May. At an emergency meeting of the PVTA’s 24-member advisory board, Administrator Mary MacInnes announced that the three-year contract with MV Transportation would be ended. A spokesperson for the company said the decision was reached mutually. First Transit Inc., a Cincinnati-based chain now operating the PVTA’s bus fleet, will take over van service for elderly and disabled passengers by Memorial Day. Under the transition, First Transit will hire several smaller local companies to help run the van service, and will try to retain MV’s local drivers if possible.

Howdy Awards Finalists Chosen

SPRINGFIELD — The Greater Springfield Convention and Visitors Bureau has chosen 31 people from across the Pioneer Valley’s hospitality industry as finalists for the 12th annual Howdy Awards. The finalists will be feted at a reception April 19 at the Delaney House in Holyoke. Winners will be announced at a dinner May 15 at the Log Cabin Banquet & Meeting House in Holyoke. The program recognizes hospitality industry employees who provide exceptional service and raises the community’s awareness of the industry’s contributions to the regional economy.

Businesses Nationwide Cautiously Optimistic

TEMPE, Ariz. — Business activity in the non-manufacturing sector increased at a slower rate in March, according to the nation’s purchasing and supply executives at the Institute for Supply Management. Non-manufacturing business activity increased for the 48th consecutive month in March, but business activity, orders, and employment increased at a slower rate in March than in February. Members’ comments in March indicate a concern with fuel costs, the economy, and the impact on business conditions. The overall indication in March is continued economic growth in the non-manufacturing sector, but at a slower pace than in February. Industries reporting growth in March included utilities, educational services, retail trade, finance and insurance, transportation and warehousing, health care and social assistance, public administration, and construction.

City To Hire Capital Staff

SPRINGFIELD — The Springfield Finance Control Board has recommended hiring a capital project director and two capital project analysts to oversee a myriad of city projects including the demolition of the former York Street jail and a new, $120 million school to replace the Roger L. Putnam Vocational Technical High School. Capital projects that are also deemed a priority include demolition of the Chapman Valve factory in Indian Orchard and renovations to fire stations, the police station, and libraries. The new staff would be responsible for managing the financial aspects of the projects and ensuring contract compliance requirements are met. During a recent meeting of the Finance Control Board and Springfield city councilors, councilors were split on their feelings for the new positions. Control Board Executive Director Philip Puccia warned that mistakes in planning and managing capital projects can be costly to the city if they are not handled correctly. Puccia also noted that the financially strapped city is still on target for a balanced budget this year.

Survey: Longer Resumes Now More Acceptable

MENLO PARK, Calif. — The ‘keep your resume to one page’ rule may be on its way out, a new survey of executives suggests. While more than half (52%) of executives polled believe a single page is the ideal length for a staff-level resume, 44% said they prefer two pages. That compares to 25% polled a decade earlier who cited two pages as the optimal resume length; 73% of respondents preferred a single page at that time. Respondents also seemed more receptive to three-page resumes for executive roles, with nearly one-third (31%) citing this as the ideal length, compared to only 7% 10 years ago. Both national polls include responses from 150 senior executives with the nation’s 1,000 largest companies, and were developed by Accountemps. Many employers are willing to spend a little more time reviewing application materials so they can more easily determine who is most qualified and act quickly to secure interviews with these candidates, according to Max Messmer, chairman of Accountemps. Although employers may be willing to review longer resumes, job seekers shouldn’t go overboard, he added. Employers want to see that applicants can prioritize information and concisely convey the depth of their experience, said Messmer.

Departments

The following building permits were issued during the month of March 2007.

Agawam

Charles Calabrese
322 Meadow St.
$600,000 — Construction of a new apartment building

Crestview Country Club
281 Shoemaker Lane
$16,000 — Installation of an awning to cover a patio

Genesis Health Care
61 Cooper St.
$45,000 — Renovation of kitchen, new ceiling, and repair damaged walls

Panda Express
1623 Main St.
$400,000 — Renovate existing building into new restaurant on Six Flags location

Six Flags New England
1623 Main St.
$50,000 — Frame building for Big Red Car Ride

Amherst

Candace Talley
649 East Pleasant St.
$10,000 — Remodeling of first and second floors for a bed and breakfast

Mary Broll
493 Montague Road
$24,000 — Install new storefront glass

South Congregational Church
1066 South East St.
$150,000 — Install new basement floor plus repair and paint roof and steeple

Chicopee

Griffith Road Limited Partnership LLC
300 Griffith Road
$1,232,000 — Fit-out within existing building

Microtek
36 Justing Drive
$100,000 — Two new office spaces and storage in existing building

Greenfield

William Yenner
92-94 Chapman St.
$15,000 — Convert basement space to office space with bathroom

Holyoke

Arrow Construction Company, Inc.
39 Holyoke St.
$121,000 — Remodel Bed, Bath, & Beyond store

The Log Cabin Banquet & Meeting House, Inc.
500 Easthampton Road
$26,000 — Placement of accessory structure to be used for sale of coffee

W.S. Kenney Company Inc.
400 Whitney Ave.
$405,000 — Make alterations

Northampton

Clarke School for the Deaf
84 Round Hill Road
$750,000 — Construct foundation

 

Chamisa Corporation
25 Main St.
$25,000 — Relocate partitions, update offices & waiting room

Eric Suher
84 Pleasant St.
$3,750 — Remodel bathroom

Moushabek Properties
22 Main St.
$19,500 — Renovate interior for bookstore and retail

Northeast Enterprises
19 Lyman Road
$12,500 — Finish third floor space, add bathroom and second floor cabinets

Patricia Butterfield
76 Pleasant St.
$103,000 — First floor interior renovation for skincare clinic

Smith College
126 West St.
$8,404,000 — Install gas turbine and other equipment in existing structure (Cogen)

Stephen Ferrarone
14 Strong Ave.
$2,200 — Repartition retail space

World War II Veterans Association
50 Conz St.
$67,000 — Add entrance to bar area and remodel bathrooms

Springfield

C & W Shopping Centers LLC
1951 Wilbraham Road
$50,000 — Exterior canopy alteration

John Margeson
299 Carew St.
$35,000 — Renovate existing office space

Peabody Properties
101 Lowell St.
$4,000 — Convert existing storage into office

Westfield

Jordan Phillips
485 E. Main St.
$19,000 — Renovation to retail store

Marika Theodorakis
121 North Elm St.
$36,000 — Interior renovation from laundromat to convenience store

West Springfield

1150 Union St. Corporation
1150 Union St.
$60,000 – Renovate commercial space