Deputy Public Health Commissioner, City of Springfield; Age 34
When you hear someone referring to a “friend of the homeless,” they may be talking about Tiana Davis.
After working for years in healthcare, Davis changed her career path from direct patient care to public health. When she earned her master of public health degree with a concentration in community health education and health policy & management from UMass Amherst, she didn’t envision herself in her current position, but she’s found that she has a passion for service.
Davis, who first earned an associate’s degree at Springfield Technical Community College, oversees services for the Homeless Health Center, a federally qualified health center in the city of Springfield that provides quality primary healthcare, dental care, behavioral-health services, and comprehensive support services to individuals and families experiencing homelessness within Hampden, Hampshire, and Franklin counties.
She oversees the day-to-day operations relating to patient care, staff development, training, program data and collection, and billing. She also manages the contracts with community partners with whom she collaborates to provide services to individuals within the community. For instance, she works closely with Mercy Medical Center and Baystate Health.
Davis works tirelessly to ensure that people without housing are treated with dignity and respect by assuring that quality medical care is rendered. She has strengthened partnerships by cultivating relationships with open-door/open-pantry programs and the Friends of the Homeless program by helping to enhance their case-management systems.
As a consummate professional who takes her job very seriously, Davis led the Homeless Health Center organization through a site visit that was conducted by the Health Resources Services Administration, the department’s federal funding organization, and was extremely successful.
Springfield Health and Human Services Commissioner Helen Caulton-Harris noted that, during the pandemic, Davis’s ability to guide health services for the homeless was key to assuring that medical care for homeless population was rendered with steadfast consistency through that difficult period.
Davis received recognition from the Commonwealth of Massachusetts Executive Office of Health and Human Services (EOHHS) for staff-development programs. The citation acknowledges her commitment to public service, as well as her ongoing dedication to enhance the quality of services delivered to residents of the Commonwealth.
When asked what she does for fun outside of work, she replied, “I love gardening and eating. I like to explore different types of foods from various cultural backgrounds. I like trying different foods and going to different places to eat.”
— Elizabeth Sears