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Daily News

SPRINGFIELD — American International College (AIC) is launching a bachelor of science in nutrition program designed to prepare students to address a broad range of global health challenges. The program will officially begin in the fall of 2025, with an introductory nutrition course available to current students in the spring semester starting in January 2025.

The program combines both online and on-campus coursework and provides a pathway for students to pursue a master’s degree required for the ACEND registered dietitian certification. Students can choose between two tracks: public health or exercise science. This structure offers a comprehensive education in nutrition, food, and health while equipping students with the skills needed for careers in nutrition, dietetics, public health, or wellness coaching.

The program’s curriculum is designed to inspire a passion for health and well-being while preparing students for impactful careers in nutrition and related fields, according to Karen Rousseau, dean of the School of Health Sciences at AIC.

“At AIC, we recognize the struggles with food insecurity faced by members in our community,” she said. “This program will prepare graduates to work directly with food banks, shelters, and local governments to address the root causes of hunger. Additionally, our students will learn about improving access to nutritious food for underserved populations in our region.”

According to the U.S. Bureau of Labor Statistics, employment of dietitians and nutritionists is projected to grow by 7% from 2023 to 2033, faster than the average for all occupations. This growth is fueled by a greater emphasis on healthy eating, dietary management of conditions like diabetes, and the nutritional needs of an aging population. Approximately 6,100 job openings are expected annually due to workforce turnover and expanding services.

Nutrition plays a critical role in overall health, affecting everything from cognitive function to physical vitality. The food we eat influences academic performance, muscle development, and even the likelihood of developing conditions such as diabetes or Alzheimer’s disease. Through this program, AIC is preparing students to tackle these global nutrition challenges head-on.

Daily News

Rania Kfuri

LONGMEADOW — Glenmeadow Inc., a provider of senior retirement lifestyle options, recently named Rania Kfuri vice president for Philanthropy, Sales, and Marketing.

In this new role, which begins on Oct. 14, Kfuri will provide leadership and direction to key revenue-producing areas, developing strategies to secure annual giving, planned giving, and donor-directed gifts, as well as pursuing partnerships with other local organizations. She will also shape Glenmeadow’s marketing approach and philosophy to ensure organization’s brand remains strong.

“I am truly honored to join the Glenmeadow team and collaborate with a community-driven organization that has such a significant history in our region” Kfuri said. “Supporting Glenmeadow in its planning for a strong future is a priority for me. I look forward to getting to know the residents and their families and ensuring that this community continues to thrive in the years to come.”

Kfuri most recently served the Baystate Health Foundation as Philanthropy officer and previously worked with the Smith Fund at Smith College. She is also active in a wide variety of community initiatives, including serving on the boards of the Martin Luther King Jr. Family Services, the Women’s Fund of Western Massachusetts, and Revitalize CDC.

“I am thrilled to welcome Rania to Glenmeadow. She is a community connector who is driven to advance an organization’s mission. With her enthusiasm for community building and a creative and entrepreneurial approach, Rania will do great things for our senior living community,” said Kathy Martin, Glenmeadow’s president and CEO. “Rania will catapult our philanthropic efforts forward. I invite people to reach out to explore how we can partner together to strengthen and support Glenmeadow’s bright future.”

Business Talk Podcast Special Coverage

We are excited to announce that BusinessWest has launched a new podcast series, BusinessTalk. Each episode will feature in-depth interviews and discussions with local industry leaders, providing thoughtful perspectives on the Western Massachuetts economy and the many business ventures that keep it running during these challenging times.

Go HERE to view all episodes

Episode 219: October 14, 2024

Joe Bednar Interviews Sadiq Elias, Plant Manager, Ace Precision Inc: Success by Design

Forty-five years ago, Ace Precision Inc. was born in a small building in Agawam. Today, in a much larger facility, it meets the precision machining needs of clients across the aerospace, defense, and commercial spectrum. On the next episode of BusinessTalk, Plant Manager Sadiq Elias talks to BusinessWest Editor Joe Bednar about that evolution, career opportunities in manufacturing, and much more. It’s must listening, so tune into BusinessTalk, a podcast presented by BusinessWest.

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Daily News

AGAWAM — The owners of the Federal Restaurant, located at 135 Cooper St. in Agawam, have put the property on the market, just right months after closing for renovations.

Kelley & Katzer Real Estate has been brought on to market the restaurant. The property has been listed for sale at $995,000, including the business and real estate.

According to the listing, “this renowned establishment offers not only a thriving restaurant business, but also the chance to acquire a historic, well-maintained building.” It touts the property’s redevelopment potential and adds that “this is a unique investment for a landmark property that has been a staple in the community and the region for decades.”

The restaurant building dates back to 1862, while the first restaurant business opened there in 1936 as the Federal Hill Club. The Federal is one of four in a family of restaurants owned by Michael Presnal and Ralph Santaniello, which also include Posto by the Federal in Longmeadow, Lola’s in Longmeadow, and Vinted Wine Bar & Kitchen in West Hartford, Conn.

Daily News

AMHERST — The Mill District General Store & Local Art Gallery announced its fourth annual Fall Festival on Saturday, Oct. 19 from 11 a.m. to 3 p.m., rain or shine.

This year’s event promises a vibrant fair atmosphere, complete with carnival games, pumpkin painting, live music, and a whipped cream pie-eating contest hosted by Carefree Cakery. All game ticket proceeds will benefit the Amherst Survival Center. Families can enjoy a variety of activities suitable for all ages, including a meet and greet with Tiki the Parrot, live performances by the Butterfly Swing Band, and complimentary food samples from 3 Amigos Restaurant. The festival will also feature classes in Pilates and gyrotonic exercises led by Balanced Birch Studios.

“We’re thrilled to bring the community together for a day of fun, creativity, and support for local causes,” said Molly Crookes, store manager. “This event not only showcases our fantastic local businesses but also emphasizes the importance of giving back, with proceeds from our mini-midway of games benefiting the Amherst Survival Center.”

Daily News

HOLYOKE — The Greater Holyoke Chamber and Invertir Holyoke welcome back the Paper City Food Festival for its fourth year. Set to take place on Saturday and Sunday, Oct. 19-20, this year’s festival will showcase the rich culinary diversity of the region, featuring a wide array of food vendors, live entertainment, and family-friendly activities.

Taking place at High and Suffolk streets, the festival will feature a dozen food vendors offering everything from gourmet street food to artisan desserts, alongside performances by local bands and artists.

Proceeds from the event will go directly to a family in Holyoke impacted by cancer. Past recipients have included Rays of Hope and Laila Strong. In 2024, the festival honors Rich Perez, a dedicated local community leader for youth who has been battling Hodgkin’s lymphoma. The festival will hold a walk in support of the Perez family, with 100% of the proceeds going directly to them.

“We’re excited to bring the community together once again to celebrate our local food scene and support a worthy cause,” said Jordan Hart, executive director of the Greater Holyoke Chamber. “The Paper City Food Festival is not just about food; it’s about fostering connections and supporting local families in need.”

Vendors include El Paraiso Colombiano, Sweetera, Tacos Pueblos and YJ Catering, and local participating artists include the Basement Cats, the Holyoke Senior Center’s Senior Sing, Last Minute, and more. Sponsors include Sublime Systems and the USA International Sporting Complex. Sponsorships and space are still available.

For more information or to register as a vendor, sponsor, or walk participant, visit holyokechamber.com/pcff.

Daily News

SPRINGFIELD — Visual Sound Productions Inc. (VSP) announced its partnership with Dazzle Dance Studio and Fitness First for the fourth annual Trunk-or-Treat event. This year, the partners are brewing up some Halloween fun while once again helping neighbors in need through a community food drive.

This family-friendly Halloween celebration takes place on Saturday, Oct. 27 from 2 to 4 p.m. at 60 North Westfield St., Feeding Hills, and is free to attend. Families can look forward to a ghoulishly delightful afternoon filled with candy, music, games, food trucks, prizes, and plenty of spooky surprises.

VSP, an award-winning, multi-op production company with four specialized divisions, recently expanded into a larger, historic location in downtown Springfield. After being vacant for nearly a decade, local entrepreneur and VSP President Nicole Nell has revitalized the space, aiming to foster creativity and collaboration within the community.

Daily News

SPRINGFIELD — The Zoo in Forest Park’s annual family-friendly Halloween event returns to the zoo on Saturday, Oct. 26 from 10 a.m. to 2:30 p.m. Advance tickets are required.

Spooky Safari features a variety of not-so-spooky activities, including a trick-or-treat trail, Halloween-themed crafts, a zoo-wide scavenger hunt, and encounters with a few animal friends. A face painter will be on site transforming kids into their favorite creatures.

Representatives from Link to Libraries, an organization that aims to increase access to books, will be handing out free books to the trick-or-treaters. Springfield Museums and Connecticut Science Center are among other local organizations that guests will find along the trail. Children participating in the trick-or-treat trail are encouraged to bring a bag.

Children and adults are encouraged to show off their Halloween costumes for a chance to be crowned the Funniest, Most Creative, or Best Group Costume in the Spooky Safari Virtual Costume Contest via the Zoo’s Facebook page. Winners from each category, as selected by a panel of judges from the zoo’s staff, will receive a prize.

“Spooky Safari is our last big event before we close for the season,” said Gabry Tyson, assistant executive director at the Zoo in Forest Park. “Not only is it a fun opportunity for families to visit before we close, but the funds raised from this event help prepare us for the offseason.” The zoo is open to the public April through October but remains fully staffed and operational year-round for the 225-plus animals that live on its grounds.

Pre-registration is required to attend, and tickets sell out quickly. No additional tickets will be sold at the door, and library passes cannot be used for this event. Registration closes Oct. 24 or when all tickets are sold. To purchase tickets, visit www.forestparkzoo.org/spooky-safari.

Daily News

Gina Vallone

PITTSFIELD — Pittsfield Cooperative Bank announced the hiring of Gina Vallone to its retail banking team as a vice president and branch manager of its Dalton Avenue location. She has significant experience in branch management, financial advising, personal insurance sales and management, relationship management, and customer service.

Vallone joins the bank after working for the previous 15 years at Lee Bank in its Retail and Community Banking departments. For the last five years, she has managed Lee Bank’s Pittsfield and Lenox branches. Prior to banking, she worked in personal insurance line sales and customer relations with Minkler Insurance Agency.

“Coop Bank is excited to add Gina to our growing team,” said J. Jay Anderson, CEO of Pittsfield Cooperative Bank. “She has significant experience in branch and relationship management, customer service, and consumer banking and insurance product sales and development.”

Vallone earned a bachelor’s degree in business administration from Massachusetts College of Liberal Arts. She currently serves on the board of directors of the Elizabeth Freeman Center.

Daily News

EASTHAMPTON — Hometown Mortgage will host a three-day, virtual first-time-homebuyer seminar on Tuesday, Wednesday, and Thursday, Oct. 22-24, from 5:30 to 8:30 p.m. each day.

Experienced lending professional Shauna Roberts will lead the seminar in partnership with NewVue Communities. This seminar will help attendees qualify for special mortgage products, provide tips to improve their credit, and prepare them as they approach this important life decision.

This three-day, virtual seminar costs $50 per household. Click here to register.

Daily News

CHICOPEE — The Food Bank of Western Massachusetts announced a new partnership with Berkshire Bounty, a food rescue organization located in Great Barrington and dedicated to alleviating hunger throughout Berkshire County. The collaboration will enhance the effort to recover and distribute fresh, nutritious food to individuals and families county-wide.

Berkshire Bounty is a volunteer-driven organization that collects food from 25 local retailers and delivers it to 31 food-access sites across Berkshire County. With a network of 130 registered volunteers, Berkshire Bounty is on track to collect an estimated 450,000 pounds of food in 2024. Forty percent of this food is purchased to meet the needs of the community, including eggs, meat, fresh produce, dairy, and culturally appropriate foods.

“The Food Bank of Western Massachusetts recognized the important work of Berkshire Bounty in our shared mission to feed people in need and is thrilled to now be partners in this effort,” said Brandie Taggart, Food Donations coordinator at the Food Bank. “We look forward to forging a strong and lasting partnership with the team at Berkshire Bounty.”

This past spring, Berkshire Bounty and the Food Bank signed a memorandum of understanding to formalize the collaboration. Through this partnership, Berkshire Bounty volunteers are now transporting donated food from grocery stores directly to Food Bank member agencies, ensuring that food reaches food pantries and community kitchens four days a week. Since the beginning of the partnership, which started as a pilot program in January, nearly 50,000 pounds of food, valued at $90,000, have been collected and distributed.

“The partnership with FBWMA has opened the door to providing more food to the Berkshire County community in need,” said Morgan Ovitsky, executive director of Berkshire Bounty. “Together, we are working to increase the quantity of healthy, fresh food available to residents so they can thrive.”

The Food Bank and Berkshire Bounty will continue to identify additional retail stores, farms, and food donors to expand the food-rescue efforts. The partnership is expected to have a direct impact on reducing food insecurity in the Berkshires.

Daily News

SPRINGFIELD — Surrounded by Square One staff and preschool children, leaders from Florence Bank recently pledged the latest gift to Square One’s “Back to Square One” capital campaign.

The announcement of Florence Bank’s $100,000 gift came on Oct. 10 as Square One works to build a $15.5 million center at the location where its building was destroyed by a tornado in 2011. Slated to open in the spring of 2025, the new, 26,000-square-foot facility will include four preschool classrooms, an outdoor learning and play area, a full-service family support center, and administrative offices.

“We are proud to be a good neighbor to organizations in the communities we serve,” Florence Bank President and CEO Matt Garrity said. “Square One offers a broad range of unique programs and services that benefit every family served, and we are honored to be able to help the organization advance its campaign to fund a new building that will allow it to enhance the learning and enrichment of so many young lives.”

Florence Bank is a mutual savings bank that serves the Pioneer Valley through 12 full-service branch locations in Hampshire and Hampden counties.

“We are overwhelmed by Florence Bank’s very generous support for this important project,” said Dawn DiStefano, Square One’s president and CEO. “It truly takes a village to provide our community’s children with all the tools, resources, and nurturing they need to be successful. We are immensely grateful to Florence Bank and all of the wonderful supporters who share in our mission and vision for a bright future for all children.”

Currently, the campaign is approximately $2 million shy of its $15.5 million goal. Most recently, the MassMutual Foundation announced a $1 million gift to the initiative. In June, Balise Auto, another organization with deep roots in Springfield’s South End neighborhood, announced a $1 million gift to the project.

Early support for Square One’s project came from the Davis Foundation, PeoplesBank, the city of Springfield, and the state of Massachusetts. Springfield Mayor Domenic Sarno awarded nearly $1 million in funding, while state Rep. Carlos Gonzalez and state Sen. Adam Gomez sponsored and secured a $2 million earmark in the state budget to support Square One’s expansion of services.

These gifts, paired with a $6 million bond issued by MassDevelopment and the cash equivalent of $4 million in new market tax credits, have positioned the campaign for success.

Daily News

Brett Carroll

CHICOPEE — Elms College has named higher-education executive Brett Carroll the college’s new vice president of Finance and Administration. Reporting directly to the president, Carroll is responsible for the strategic oversight and management of the college’s finance and administrative office. His appointment was effective October 1.

“I am excited to welcome Brett to Elms College,” President Harry Dumay said. “His experience in finance administration will be a welcome addition to Elms, and I look forward to working with him on the strategic direction of the college.”

Carroll joins Elms from Mercy University in Dobbs Ferry, N.Y., where he recently served as vice president for Finance and chief financial officer, overseeing all financial operations of the university. Prior to that, he was associate vice president and treasurer at the University of Hartford.

In his new position, Carroll is responsible for providing leadership, management, and supervision to the Business, Facilities, Human Resources, Information Technology, and Public Safety departments. He is also a member of the president’s cabinet.

Carroll has more than 25 years of professional experience, 14 of which have been in higher education. In addition to being a certified public accountant, he holds a master’s degree in management from the University of Hartford and a bachelor’s degree in accounting from the University of Connecticut.

“I look forward to the opportunity of working with Dr. Dumay and the entire Elms community as we guide the college through the current higher-education landscape,” Carroll said.

Daily News

Matt Donovan

GREENFIELD — Greenfield Cooperative Bank announced the promotion of Matt Donovan to commercial associate lender. He brings a wealth of experience to this newly created role.

In this position, Donovan will work closely with experienced commercial lenders to gain valuable skills in deal origination, structuring, negotiation, and underwriting. Through mentorship and hands-on experience, he will develop the expertise necessary to support commercial-lending activities and contribute to the growth of the bank.

“We are thrilled to have Matt take on this important role,” said Mike Buckmaster, senior vice president of Commercial Lending. “His expertise in commercial credit analysis, combined with his strong work ethic and dedication to customer service, will be a valuable asset to our commercial-lending team.”

Daily News

HADLEY — UMassFive College Federal Credit Union is running a winter coat and cold-weather clothing drive in its Hadley, Northampton, UMass Amherst, Springfield, and Worcester branches throughout October.

Donations from this drive, held annually, will be distributed in partnership with the Amherst Survival Center, Gray House in Springfield, and Net of Compassion in Worcester.

“We know that our neighbors in need have come to count on the coats and warm clothing our members donate during this drive,” said Cait Murray, UMassFive’s Community Outreach manager. “We are so grateful to partner with the great local organizations that can ensure donations are directed where they can have a significant impact.”

UMassFive thankfully accepts any clean, new, or gently used coats, gloves, scarves, hats, sweaters, snow gear, and boots. Donations should be placed in a bag and may be dropped off during business hours to the Hadley branch at 200 Westgate Center Dr., the Northampton branch at 225 King St., the UMass Amherst Campus Center branch (Room 224), the Springfield branch at 233 Carew St. (Mercy Medical Center Rehabilitation Building, Room 110), or the Worcester branch (UMass Chan Medical School, Room S1-820).

Community Spotlight

Community Spotlight

Laurie Lammare

Laurie Lammare says the reopening of North Adams Regional Hospital will bring convenience to local residents.

For Laurie Lammare, the reopening of North Adams Regional Hospital (NARH) is a story that touches her professionally and personally.

Professionally … she is now system vice president and COO of NARH, now part of Berkshire Health Systems, moving from an administrative role at BHS to leading the 130-year-old hospital through the next chapter in its intriguing history.

And personally … well, she was born at NARH, her children were born there, and she fully understands the importance of this institution, on many different levels, to the North County communities it serves.

“Being able to offer such services to so many people was exciting work,” said Lammare, a North Adams native, of the long road to reopening the hospital and restoring inpatient service, noting that it was a crushing blow to the community when NARH was closed by its previous owner in 2014 after years of financial struggles and bankruptcies.

Its reopening in March, a decade to the day after it closed as an acute-care hospital, and its subsequent designation as a Critical Access Hospital (CAH) in July, brings new levels of convenience and accessibility to care for people who previously had to travel to Pittsfield for such care — or to visit those who were receiving care.

The reopening of NARH is one of the better stories involving this community of roughly 13,000 people, the second-largest in Berkshire County. But there are others, many of them involving the other major institution in the city — Massachusetts College of Liberal Arts (MCLA).

Indeed, the school, formerly known as North Adams State College, recently earned the sixth spot on U.S. News & World Report’s list of Top Public Liberal Arts Schools in the nation, after earning the seventh spot for the previous three years. The college’s continued commitment to affordable education and economic prosperity is reflected in additional 2025 U.S. News rankings: the fifth-highest performer on social mobility for liberal-arts colleges in Massachusetts and second-highest performer on social mobility for public liberal-arts colleges in the country (more on what that means later).

“Part of re-establishing the inpatient beds at North Adams was really a strategic step in expanding access and reducing the healthcare barriers that the community may have found in traveling down to Pittsfield.”

“It’s always nice to go up, in this case, from 7 to 6,” MCLA President James Birge said of the public liberal-arts ranking, which puts MCLA just behind the service academies and a few other schools. “But the more compelling information is that this is the 10th consecutive year we’ve been in the top 10 nationally, and we’re really proud of that.”

Meanwhile, MCLA continues to add new programs. In 2022, it was radiological technology, and in 2023, it was nursing. This year, it’s a music, industry & production major that drew 60 applications.

James Birge

James Birge says MCLA’s rise in the rankings speaks to its broad mission and its success in carrying it out.

This new program will help students contribute to a changing economy in the Berkshires and North Adams, one that has shifted from manufacturing to the arts, and is perhaps best captured by the conversion of the former Sprague Electric complex into MASSMoCA, the largest modern-art museum in the world.

For this, the latest installment of its Community Spotlight series, BusinessWest takes an in-depth look at North Adams and the many forms of progress there.

 

Turning Back the Clock

Tracing the history of North Adams Regional Hospital, Michael Leary, director of Media Relations for BHS, said its creation was inspired by a horrific rail accident in 1886 — roughly a decade after the opening of the Hoosac Tunnel — known locally as the train wreck at Bardswell Ferry.

The Eastern Express, traveling east toward Greenfield, came off its rails and plunged down a rocky embankment to the Deerfield River, south of Bardswell Ferry. Ten people were killed, and another 31 injured.

“North Adams was a pretty significant city in Massachusetts at that time, but it didn’t have a hospital,” Leary said. “As a result of that catastrophe, some community members got together and formed what came to be known as North Adams Regional Hospital.”

NARH operated for more than 100 years, under an organization known as Northern Berkshire Health Systems, but by the start of this century, it was struggling mightily, he explained.

“They ran into significant reimbursement and financial issues and could not sustain the hospital. They declared bankruptcy at least twice, maybe three times, in the 2000s, and when push came to shove, they could no longer make a go of it. Cash flow had significantly decreased, they were unable to pay their vendors, and they declared bankruptcy in 2014 a final time and closed just days later.”

“We went from a long weekend to 10 days where we helped students adjust to college life — with coursework, social adjustments, connecting to other people on campus who are first-year students.”

State officials and the Department of Public Health asked BHS to step in and at least reopen emergency services, Leary said, adding that the system did this and subsequently purchased the property through bankruptcy proceedings, naming it the North Adams Campus of Berkshire Medical Center and opening several outpatient services there, including imaging, wound care, surgical services, laboratory services, and orthopedics.

In 2023, following changes in the law regarding eligibility for CAH designation — which is granted by the federal government and limited to small, rural facilities that meet certain criteria to qualify for federal support in maintaining services that would otherwise not be financially and/or operationally viable — such status was attained, and BHS moved to reopen the facility under its original name, North Adams Regional Hospital.

The importance of the hospital to the region was summed up by U.S. Rep. Richard Neal in comments made at the ribbon-cutting ceremony for the reopened NARH.

“Throughout my career in public life, I have stood by the notion that legislation changes lives. Today’s announcement is a living example of that belief, as the reopening of North Adams Regional Hospital will have a profound impact on communities throughout North County for years to come,” Neal said. “There are stark inequities in rural and underserved communities as it relates to our nation’s health system. That is why I have long advocated for changes that will address health equity and allow everyone to have a fair and just opportunity to achieve their highest level of health, regardless of who they are or where they live.”

Lammare, who had been with BHS in various capacities for 34 years before being chosen to lead NARH, concurred.

North Adams Regional Hospital reopened in March

North Adams Regional Hospital reopened in March a decade to the day after closing as an acute-care hospital in 2014.

“Part of re-establishing the inpatient beds at North Adams was really a strategic step in expanding access and reducing the healthcare barriers that the community may have found in traveling down to Pittsfield — and to better serve the Berkshire County community members in a coordinated effort through the larger healthcare system,” she said, adding that the hospital reopened with 18 beds and can expand to 25 given guidelines regulating CAHs. The current census is only about five patients a day, but that number is expected to rise with the start of flu season.

 

School of Thought

Birge told BusinessWest that the latest U.S. News & World Report rankings help convey MCLA’s broad mission — and its success in carrying it out, especially over the past several years.

North Adams at a glance

Year Incorporated: 1878
Population: 12,961
Area: 20.6 square miles
County: Berkshire
Residential Tax Rate: $17.14
Commercial Tax Rate: $36.34
Median Household Income: $35,020
Family Household Income: $57,522
Type of government: Mayor; City Council
Largest Employers: BFAIR Inc.; Massachusetts College of Liberal Arts; North Adams Regional Hospital
* Latest information available

Indeed, in addition to providing a quality liberal-arts education, the school has also been a prime mover in that category known as social mobility; the college has been acknowledged on the list of national liberal-arts colleges for social mobility since that ranking was established in 2019.

Specifically, social mobility measures how well institutions graduate students who receive federal Pell Grants, typically awarded to students whose families make less than $50,000, said Birge, noting that most Pell Grant money goes to families with income below $20,000. More than 41% of MCLA undergraduate students receive Pell Grants, and 49% are the first in their families to go to college. Overall, 95% of MCLA students receive some kind of financial aid.

Beyond these rankings, MCLA is seeing other forms of momentum despite slower enrollment this fall, in part due to well-documented problems with federal financial-aid applications, but also due to MassEducate, the state’s free community-college program, which has resulted in fewer transfers to MCLA and other state colleges and universities. (For the long term, Birge noted, free community college will benefit such schools because it will put more students in the transfer pipeline.)

This momentum includes the highest retention rates in more than a decade, which has made up for some of the first-year students the college lost for those reasons stated above. This improvement in retention came about due to some new initiatives at the school, starting with a transition from a traditional first-year student orientation to a 10-day onboarding process.

“We went from a long weekend to 10 days where we helped students adjust to college life — with coursework, social adjustments, connecting to other people on campus who are first-year students,” Birge noted. “Additionally, we invested in more academic advisors on campus a year ago, and as a result, not only did students have a major advisor among their faculty, they had a success coach who walked them through things throughout the year, like how to deal with homesickness, adjusting to college, and time-management skills. In addition to academic advising, they also had personal-life advising.”

The reopening of NARH is also a benefit for MCLA because students in its health programs can now do clinicals at that facility rather than driving to Pittsfield, said Birge, adding that the school also partners, on many levels, with MASSMoCA, where a number of students find internships or employment.

And then, there’s the new major in music, industry & production, which Birge said has “struck a chord” locally.

“The Berkshires have kind of a music vibe,” he explained. “There’s Tanglewood; there’s a world-class recording studio just down the street, Studio 9 at Porches Inn; and we have some faculty members that excel at music theory and performance, and they put together this neat little program.”

It’s one of many developments of note — both literally and figuratively — in this community that continues the process of transitioning and evolving.

Construction

Know Your Ratios

By Matthew Nash, CPA

The construction industry is unique and complex, with its own set of financial challenges and opportunities. Understanding the financial health of a construction company is crucial to making informed business decisions. Financial ratios are powerful tools that provide valuable insights into profitability, liquidity, solvency, efficiency, and project performance.

Ratios are resources to more than just investors, shareholders, and management teams. They are also used by lenders and creditors to evaluate credit risk, by contractors and subcontractors to gauge the financial health of potential partners and ensure the ability to meet obligations, and by regulatory agencies to ensure compliance with industry standards and regulations.

This article highlights key financial ratios tailored specifically to construction companies, which are used to analyze a construction company’s stability and operational efficiency.

 

Profitability Ratios

Gross profit margin indicates how efficiently a construction company is managing its direct costs associated with projects. A higher gross profit margin suggests that the company is effective in controlling project costs and pricing. Calculation: gross profit margin = gross profit divided by revenue multiplied by 100.

Operating profit margin measures the percentage of revenue that remains after covering operating expenses, excluding interest and taxes. The operating profit margin reflects how well and how efficiently a company manages its core business operations. Calculation: operating profit margin = operating income divided by revenue multiplied by 100.

Matthew Nash

Matthew Nash

“Ratios are resources to more than just investors, shareholders, and management teams. They are also used by lenders and creditors to evaluate credit risk, by contractors and subcontractors to gauge the financial health of potential partners and ensure the ability to meet obligations, and by regulatory agencies to ensure compliance with industry standards and regulations.”

Net profit margin shows the percentage of revenue that remains as profit after all expenses, including interest and taxes, have been deducted. A strong net profit margin indicates overall profitability and effective management of both operational and non-operational expenses. Calculation: net profit margin = net income divided by revenue multiplied by 100.

 

Liquidity Ratios

Current ratio assesses a company’s ability to meet its short-term liabilities with its short-term assets. For construction companies, which often deal with significant short-term obligations due to project timelines and payment cycles, maintaining a current ratio above 1.0 indicates that the company could pay off its liabilities if they become immediately due. Calculation: current ratio = current assets divided by current liabilities.

Quick ratio, or acid-test ratio, provides a stricter measure of liquidity by excluding inventory from current assets. Given that construction companies may have substantial inventory tied up in ongoing projects, the quick ratio offers a clearer picture of the company’s ability to cover immediate obligations. Similar to the current ratio, a good quick ratio should be higher than 1.0. Calculation: quick ratio = current assets minus inventory divided by current liabilities.

 

Solvency Ratios

Debt-to-equity ratio indicates the proportion of debt used to finance the company’s assets relative to shareholders’ equity. A high ratio suggests greater financial leverage and risk, while a lower ratio indicates a more conservative approach to financing. For construction companies, which often rely on substantial borrowing for project financing, monitoring this ratio is critical. Ratios higher than 2.0 can indicate that a company has taken on too much debt. Calculation: debt-to-equity ratio = total liabilities divided by equity.

Interest coverage ratio measures a company’s ability to pay interest on its debt with its earnings before interest and taxes (EBIT). A higher ratio indicates that the company comfortably covers its interest payments, reducing financial risk. For construction firms, which may have fluctuating income based on project timelines, this ratio helps assess debt sustainability. Calculation: interest coverage ratio = EBIT divided by interest expense.

 

Efficiency Ratios

Working capital turnover ratio reflects how efficiently a company uses its capital to support sales and company growth. The ratio provides a company with an understanding of revenue generated for every dollar of working capital used. A high ratio indicates that the company is efficient in using its assets and liabilities to support sales, with lower ratios indicating less efficiency. However, a ratio above 30.0 could signal that a company may need more working capital to continue to grow in the future. Calculation: working capital turnover ratio = total construction sales divided by working capital. (Working capital = current assets minus current liabilities.)

Equity turnover ratio, similar to working capital turnover ratio, reflects how efficiently a company uses its value — in this case, equity — to drive construction revenue. A ratio above 15.0 may signal that a company will have trouble growing in the future. Calculation: equity turnover ratio = revenue divided by equity.

 

Project-specific Ratios

Work-in-progress (WIP) ratio assesses the proportion of work completed relative to the total contract value. This ratio helps gauge project progress and can indicate potential issues with project execution or financial planning. Calculation: WIP ratio = work completed to date divided by total contract value.

Contract profitability ratio evaluates the profitability of individual contracts. This ratio provides insights into how well each project contributes to overall profitability, helping in assessing project management and pricing strategies. Calculation: contract profitability ratio = contract profit divided by contract revenue multiplied by 100.

 

Conclusion

Financial ratios are indispensable tools for understanding the financial health of construction companies. No single ratio will provide an overall picture for the health of a construction company. However, looking at several key financial ratios can help investors, shareholders, and management teams make informed decisions, identify potential risks, and implement strategies to enhance financial and operation stability, both now and in the future.

For construction companies, maintaining a balanced approach to managing these financial metrics is pivotal to sustaining long-term success in a competitive and often unpredictable industry.

 

Matthew Nash, CPA is a partner with Meyers Brothers Kalicka, P.C.

Healthcare News

More Than a Safe Space

 

Chelsea Kline

Chelsea Kline says Cancer Connection is a needed ‘third space’ away from home and work for people facing a cancer diagnosis.

It began with a simple goal: to give people diagnosed with cancer — people facing perhaps the most difficult challenge of their life — someone to talk to.

Now, in its 25th year, Cancer Connection is so much more.

But thinking back to 2000, when founders Jackie Walker and Deb Orgera launched the Northampton-based nonprofit, “their vision was really to make a place for people to come and talk, if they had been diagnosed, or if they were a caregiver,” Executive Director Chelsea Kline said.

That service was called — and still is called — ‘befriending,’ she noted. “That actually evolved out of the Samaritans model, which is a hotline for people in crisis, people that are contemplating ending their lives. That’s where the initial inspiration came from — to have this hotline service for people who were newly diagnosed, who were scared, who were alone and needed some support.

“And now we’re building on our befriender training,” she added. “We’re going to be boosting that and bringing on more befrienders, which we’re really excited about.”

Meanwhile, Cancer Connection has evolved over the years to include support groups for different types of cancer and aspects of the cancer experience, from caregiving to self-care; integrative therapies like massage, acupuncture, reiki, and energy balancing to treat cancer symptoms, boost comfort, and relieve stress; and programs that nourish the body, mind, spirit, and creativity, like Qigong yoga, mindfulness in nature, knitting, music and movement, equine therapy, and more.

And, as noted, these services are available to caregivers in addition to those with a cancer diagnosis, Kline said.

“That’s one of the beautiful things about this organization — they thought about not only the person with the diagnosis, but also their support people. That’s important because there’s a tremendous amount of stress and pressure and worry — so many emotions that come along with being a caregiver for someone. And there are not many resources that are available to them outside of Cancer Connection.”

But it all starts with befriending — letting people know they have someone to talk to, either on the phone or in person.

“Cancer is a scary topic, and it’s not a topic that you can just bring up casually on the playground when you’re picking up your child, or after work, or wherever. So we are that third space for a lot of people.”

“This is a place where they can be understood and speak freely and not worry that someone doesn’t get it or someone doesn’t understand them,” Kline said. “That’s what this place is all about — we really do understand, and we are a place to find strength.”

 

Maintaining the Mission

All Cancer Connection services are free of charge, Kline told BusinessWest. “That has been the case from the get-go, and we have doggedly maintained that vision.”

The nonprofit is supported through donors, sponsors, and a series of fundraising events, from the annual Harvest Dinner — taking place this week, on Oct. 17 — and a Mother’s Day half-marathon coming up on its 15th year next May.

Support groups in the ‘living room’ at Cancer Connection

Support groups in the ‘living room’ at Cancer Connection draw both in-person and remote attendees.

Then there’s the Cancer Connection Thrift Shop on South Street in Northampton, open to the public Wednesday through Saturday. “We have an incredibly generous community — people bring handbags and jewelry and art and clothing and all kinds of amazing things. And then people will show up and purchase these beautiful things. So that’s a huge part of our funding.”

The shop has become more than a fundraising operation, though; it’s also, in many cases, an emotional support for donors.

“We had the managers of the thrift store go through our befriending training because, so often, we have people that are coming with donations that have a lot of emotional connections,” Kline said. “If someone passed away or they’re downsizing, whatever the case, there are a lot of emotions that come with these things, and people want to share their stories, or they have this object and want to take a moment to honor that item when they bring it in.

“I would say that what we offer is filling so many cracks in our community. And I shudder to think what would happen if we weren’t here to offer those things.”

“So our thrift-store managers are really skilled at having those conversations and just being present in some of those hard moments and having that deep compassion,” she added. “That’s really the main thread that flows through everything here at Cancer Connection — a deep and present compassion. It’s remarkable.”

She said part of her job is spreading the message about what happens at Cancer Connection and why it’s an important resource in the community, and the message has been received in myriad ways.

Sue Monahan (left), creator and director of the Mother’s Day Half Marathon, with Tara Brewster, host of Bed In for Cancer Connection.

Sue Monahan (left), creator and director of the Mother’s Day Half Marathon, with Tara Brewster, host of Bed In for Cancer Connection.

“I’ve noticed how many people in the community come up with creative ideas of supporting Cancer Connection. Like, we have a fifth-grade class at the Hartsbrook School that created and sold little crafts and other items for their school store, and they raised money for Cancer Connection. The whole class came and presented us with a check and toured the center.”

Meanwhile, an organization called Crippled Old Busted Bikers put on a comedy show to raise funds for Cancer Connection, a drag revue called Camilla’s Extravaganza has taken the nonprofit on as a fundraising beneficiary, and Bed In for Cancer Connection — launched by radio personality Monte Belmonte as Monte’s Camp Out for Cancer Connection, and how hosted by Greenfield Savings Bank’s Tara Brewster — has become a popular annual fundraiser.

Kline is deeply grateful for all that support.

“It’s almost impossible to put into words the impact this organization is having on so many individuals, even if they’re coming just for a support group, and they may not know anybody, and they find they’re able to sit with a group of people and now have friends and connections in the community that they didn’t have before, and they’re not feeling so lonely.”

“I think it would be an incredible hardship on the community if Cancer Connection didn’t exist,” she said. “Massages are expensive. Acupuncture is expensive. And having a place where you can unfurl and not have to watch what you say when you’re in pain, you’re scared, and you’re feeling alone … when we think about the dwindling numbers of church attendance, when belonging to a YMCA costs money, and many of our community centers don’t have as robust attendance as they used to, there are fewer places to share community.

“Cancer is a scary topic, and it’s not a topic that you can just bring up casually on the playground when you’re picking up your child, or after work, or wherever,” she added. “So we are that third space for a lot of people, and that’s really valuable to combat isolation, to build communities, to help people just alleviate the symptoms of their treatment and feel a sense of calm and relaxation and feel that they’re understood. There’s not many places that do what we do.”

Priscilla Touhey

Priscilla Touhey prepares to lead a container gardening workshop at Cancer Connection.

Those services even extend to the free wigs Cancer Connection offers, thanks to donations from Visage Salon in downtown salon. “They do a lot of things for people experiencing hair loss, and they donate a lot of beautiful, brand-new wigs to us, for which we’re so grateful,” Kline noted. “We get a lot of donated wigs from other places as well, but they’re one of our main conduits. And it goes such a long way for someone’s self-esteem and confidence if they need to go back to work, or just go to the market, to have a hairstyle that feels comfortable to them.

“So I would say that what we offer is filling so many cracks in our community,” she went on. “And I shudder to think what would happen if we weren’t here to offer those things.”

 

Personal Connection

Kline’s own connection with the organization dates back about 20 years, when her mother was a participant.

“I was her caregiver at the time, and I was also a single mom. I remember being so relieved that she had a place that she could talk freely and not worry about scaring me or stressing me out or overwhelming me; she could be in a community with other people who really understood.

“My mother, thank God, is still with us,” she added. “She now volunteers at Cancer Connection.”

Kline, who earned a bachelor’s degree in religion and biblical literature at Smith College and a master’s degree in theological studies at Harvard Divinity School, spent several years overseeing leadership and organizational studies at Bay Path University before operating Chelsea Sunday Coaching for four years, a consulting business that helped many nonprofits in transition. In between, she ran for Massachusetts State Senate in 2018, garnering 41% of the vote.

But her interest all along, she said, was in supporting people who are struggling, and alleviating suffering. She found the perfect outlet for both at Cancer Connection.

“We had someone come in for a massage the other day, and we have a little form that they fill out before the treatment and after the treatment,” she explained. “They rated their level of pain, and at the end of it, they felt so much calmer, so much more relaxed, and they felt like their pain had decreased. And that’s just one person. We have maybe six or seven appointments a day over here, just from massage alone.

“So it’s almost impossible to put into words the impact this organization is having on so many individuals, even if they’re coming just for a support group, and they may not know anybody, and they find they’re able to sit with a group of people and now have friends and connections in the community that they didn’t have before, and they’re not feeling so lonely.”

Kline’s only disappointment is not being able to help more people.

“We got a call from someone in Alaska recently, and they said, ‘oh, where’s the Cancer Connection near me?’ And we had to say, ‘sorry, I don’t think there is anything. But you can join us remotely.’

“It kills me that we can’t help everybody,” she went on. “But for what we are doing, I am so grateful to our founders and so grateful to the staff and the board that saw us through COVID, that kept us going. There are so many hands that have kept this organization viable and really stayed true to the mission, helping us offer all these good things. I feel very, very lucky that I get to be a tiny part of it. It’s an awesome place.”

Law

A Regulatory Minefield

By Jason Ortiz, Esq. and Elaine Reall, Esq.

 

Jason Ortiz

Jason Ortiz

Elaine Reall

Elaine Reall

Marijuana, cannabis, weed, or whatever you want to call it is a growth industry. We know it’s still an illegal Schedule 1 drug under federal law; so how is it that we can grow, sell, or buy it in Massachusetts? And what effect does the regulatory minefield have on employers and the workplace?

Today’s article will explore the legal ins and outs of cannabis relative to Massachusetts workplaces. In addition, it will provide a brief overview of the current federal and state regulatory scheme.

 

Federal Stance and Future Legislation

Cannabis is still considered a Schedule 1 illicit substance under federal law. Most simply stated, this means that if one is found in possession of marijuana by a federal officer or border official, you’re in trouble. However, a growing number of states, like Massachusetts, have chosen to move forward and allow the sales and distribution of cannabis, either for medical or recreational use, within state borders. In fact, 24 states have legalized marijuana.

There have been several proposed bills in Congress to help move cannabis from its Schedule 1 classification (covering the most addictive and destructive substances, such as heroin) to Schedule 3 (defined as drugs with a moderate to low potential for physical or psychological dependence, such as anabolic steroids). See, for example, the Marijuana 1 to 3 Act of 2023.

“Other than the obvious relaxation of legal impediments to cannabis use, the proposed federal bills have some amazing tax benefits for the cannabis industry as a whole.”

Other than the obvious relaxation of legal impediments to cannabis use, the proposed federal bills have some amazing tax benefits for the cannabis industry as a whole. For starters, IRS enforcement action would be one less problem to worry about. Currently, cannabis businesses do not enjoy the same tax deductions as the average mom-and-pop or Fortune 500 company. This is due to Internal Revenue Code Section 280E, which does not allow certain standard business deductions due to the legal risks associated with the illegal ‘trafficking’ of a Schedule 1 drug. Cannabis businesses also face higher income-tax rates as a result of their business. Most of the proposed federal laws would remove those tax obstacles and categorize cannabis as just another product sold by just another business.

Additionally, placing cannabis into a Schedule 3 classification would allow for this industry to become regulated like any other Schedule 3 drug provider. While striving for more federal regulations may sound counterintuitive for a business, the current patchwork quilt of state regulations has not served consumers well.

As noted recently in the Boston Globe, the quality of lab test results relative to marijuana mold contamination and THC levels has raised consumer concerns in Massachusetts and may have negative repercussions relative to state cannabis businesses. More specifically, state cannabis businesses have been accused of circumventing health regulations by ‘shopping’ for laboratories with loose (or non-existent) standards in order to obtain favorable testing scores.

“A straightforward, no-nonsense standard for regulation and testing, like the one the U.S. Food and Drug Administration has for Schedule 3 drugs, would give consumers confidence that the products they are purchasing are both safe for consumption and contain the product described on the label.”

A straightforward, no-nonsense standard for regulation and testing, like the one the U.S. Food and Drug Administration has for Schedule 3 drugs, would give consumers confidence that the products they are purchasing are both safe for consumption and contain the product described on the label.

There are other pending bills that would favorably affect the cannabis industry. One of the eagerly watched bills is the SAFE Banking Act, which was meant to make banking services accessible to state-regulated cannabis businesses without the fear of federal penalties. Specifically, its provisions would allow for the profit from a state-regulated cannabis business to be considered just that, and not proceeds from an unlawful activity.

The banking industry is traditionally quite conservative when it comes to risk taking in the area of emerging or ‘unlawful’ industries. Without such banking legislation, it remains very difficult, if not impossible, for state-regulated cannabis businesses to get routine business loans and/or building or mortgage commitments. Insurance companies, also conservative entities, have begun to craft specific policies for the cannabis industry; however, much of such coverage is prohibitively expensive.

The States Reform Act is a pending bipartisan effort to change cannabis regulation by creating a permitting process on the federal level for cannabis-based businesses. This would allow federal oversight on products that cross state lines, thus allowing lawful interstate commerce.

Under current law, the states and federal government disagree on the legality of cannabis use, thus making its transportation across state lines a legally precarious task. Such product movement currently requires ‘creative’ transportation routes. Typically, it’s the smaller companies who suffer and lose out on increasing their business if they lack the resources to come up with those creative solutions.

The framework this act would establish would create federal regulations on interstate cannabis-based activities. The act would also impose a 3% federal cannabis excise-tax structure with a 10-year moratorium on increases to said tax. With the perennial federal budget shortages, this excise tax would be a welcome addition to the federal tax coffers.

 

Cannabis and the Massachusetts Workplace

A big question that arises regarding cannabis in the workplace is “how is drug testing affected by employee use of medical and/or recreational cannabis?” It is important to note that, if you require your applicants or employees to be drug-tested, you should have a company-wide policy that details specific scenarios that would require drug testing. After that, enforcement becomes a management issue.

A rule of thumb to follow is that employers should generally require their employees to refrain from using alcohol and/or other drugs while on the clock. Reporting for work while intoxicated, or under the influence of mind-altering drugs, should also be addressed.

The follow-up question that is often asked is “what if an employee uses marijuana for a medical purpose?” Medicinal use of marijuana is a very real and effective remedy for several conditions and must be treated seriously in the workplace to avoid any violations of the Americans with Disabilities Act.

It is not a business owner’s responsibility to probe every employee to see who has a disability and how they cope with it; they also are not required (as of yet) to accommodate the use of medical marijuana in the workplace. Employers are, however, required to have an interactive conversation with an employee to determine whether a reasonable accommodation is possible for an employee who uses medical marijuana to treat a disability.

Given the legal complexities, such situations need to be addressed on a case-by-case basis, and consulting with a business or employment lawyer well-versed in cannabis regulation is advisable.

 

 

Elaine Reall and Jason Ortiz are attorneys who specialize in labor and employment-law matters at the Royal Law Firm LLP, a woman-owned, women-managed corporate law firm that is certified as a women’s business enterprise with the Massachusetts Supplier Diversity Office, the National Assoc. of Minority and Women Owned Law Firms, and the Women’s Business Enterprise National Council. Reall was a featured panelist on a panel providing insights into the legal and regulatory status of the cannabis industry at the 2024 annual meeting of the National Assoc. of Minority and Women Owned Law Firms, which took place Sept. 15-18.

Technology

From Lab to Fab

 

UMass Amherst recently announced it is receiving more than $7 million from the Northeast Microelectronics Coalition (NEMC) Hub through U.S. CHIPS and Science Act funding under the Microelectronics Commons program, executed through the Naval Surface Warfare Center Crane Division and the National Security Technology Accelerator.

This award funds the first year of the project, with future funding for the entire four-year project (with a budget of $23 million) contingent on the satisfactory delivery of the milestones and the availability of funds.

The award funds collaboration between UMass Amherst and TetraMem Inc., NY CREATES, GlobalFoundries, the University of Southern California, Raytheon, BAE Systems, and Berkshire Community College, in support of efforts to accelerate domestic prototyping and expand the nation’s global leadership in microelectronics. This is one of six projects awarded to the NEMC Hub, led by the Massachusetts Technology Collaborative (MassTech) under the Microelectronics Commons Program.

“We need close collaboration across academia, small business, major semiconductor companies, and defense contractors,” said Qiangfei Xia, principal investigator of this project and the Dev and Linda Gupta professor of Electrical and Computer Engineering at UMass Amherst. “This project is a good example of that, in the spirit of transferring technology from the research lab to industry fab.”

Xia added that “the project’s objective is to transfer the CMOS memristor technology to U.S. semiconductor manufacturers, so that we can make power-efficient AI hardware for edge intelligence, with both military and civilian applications.”

Qiangfei Xia

Qiangfei Xia

“We need close collaboration across academia, small business, major semiconductor companies, and defense contractors.”

Hardware created with memristors will be able to process data locally in a time-sensitive manner while also using very little energy, as has been demonstrated by over a decade’s research by Xia and collaborators, as well as development from industrial players such as TetraMem.

The project will also offer a microelectronic fabrication course to local community colleges, such as Berkshire Community College in Pittsfield, to bridge the large supply-demand gap in the semiconductor industry. Xia, who has been teaching this course for over 10 years at UMass Amherst, says the hands-on experience of building and testing integrated circuits has prepared students well for securing competitive employment.

“We are proud to bring our revolutionary, low-power analog computing technology to this important collaboration, which will advance the U.S. semiconductor industry, educate its future workforce, and benefit the economy of the Commonwealth and the region,” said Sanjay Raman, dean of the UMass Amherst College of Engineering.

MassTech CEO Carolyn Kirk added that “this award highlights the ingenuity and expertise that exists across the Northeast when it comes to microelectronics and semiconductors. The technology development and transition partnerships being fostered by the NEMC Hub will have an enduring impact on our national and economic security.”

The NEMC Hub is a network of more than 200 organizations, including commercial and defense companies, leading academic institutions, federally funded research and development centers, and startups concentrated in eight Northeast states. Established in 2023, it is one of eight such regional hubs working to expand the nation’s global leadership in microelectronics and accelerate domestic semiconductor prototyping. It aims to foster a vibrant, connected microelectronics ecosystem to provide sustainable lab-to-fab enablement, boost education and workforce development, and spur new jobs.

“This award is a testament to the hard work, collaboration, and leadership the NEMC Hub and its members have demonstrated during the first year of the Microelectronics Commons,” NEMC Hub Director Mark Halfman said. “We have a tremendous opportunity to grow microelectronics lab-to-fab capabilities and spur the growth of game-changing technologies in this sector.”

Daily News

HOLYOKE — The Greater Holyoke Chamber announced the recipients of the 2024 Grow Holyoke Awards, a celebration of outstanding leadership and commitment to the community. This year’s event will honor remarkable individuals and organizations making significant strides in Holyoke. The chamber will also recognize chamber members celebrating company milestones.

The awards event will take place on Friday, Oct. 25 from 5 to 10 p.m. at Mill 1 at Open Square, an evening of dinner, dancing, and community recognition.

• The Business Persons of the Year are Miguel Rivera and Lidia Rodriguez, owners of Rewarding Insurance Agency. Their leadership and dedication have set a new benchmark for excellence in the business community, making them the first Latino recipients of this prestigious honor since the award’s inception in 1971.

• The Business of the Year is Rewarding Insurance Agency, celebrated for its impactful contributions to both the chamber and the local community.

• The Fifield Volunteer of the Year is Carl Eger, a longtime resident and dedicated volunteer, recognized for his unwavering commitment to improving the lives of others in Holyoke.

• The Nonprofit of the Year is River Valley Counseling Center, honored for its vital role in supporting mental health and wellness in the community.

Those being celebrated with milestones include BusinessWest, the Republican, PVTA, the Dowd Agencies, Holyoke Farmers Market, Enlace de Familias, WestMass ElderCare, the Plan, and RCollab.

Event sponsors include PeoplesBank, Holyoke Medical Center, River Valley Counseling Center, CubeSmart, and WestMass Eldercare, whose support makes this event possible. Tickets and sponsorship opportunities are still available. Visit holyokechamber.com for more information and to purchase tickets.

Daily News

LONGMEADOW — Bay Path University will host its 12th annual Cybersecurity Summit on Friday, Oct. 18 from 10 to 11:30 a.m., in person in Mills Theatre on the Longmeadow campus as well as virtually. This event is open to the public.

The event will feature Richard Diver, an expert in the fields of AI and cybersecurity. His presentation, titled “Exploring AI and Cybersecurity: Current Trends and Future Directions,” will delve into the impact of artificial intelligence on cybersecurity. Diver will discuss the transformative potential of AI in the industry while addressing the need for diversity in AI design and testing to ensure robust security frameworks.

Diver, author of Guardians of AI: Building Innovation with Safety and Security, will highlight practical examples of how AI enhances cybersecurity but also how its unpredictability can lead to challenges, such as misinterpretations caused by insufficient training. The summit will conclude with a Q&A session, providing attendees an opportunity to engage with Diver on pressing cybersecurity issues.

Bay Path University is committed to preparing future leaders in the field of cybersecurity through its master of science program in cybersecurity and undergraduate cybersecurity program, which combines cutting-edge curriculum with real-world experience. The Oct. 18 summit will provide a platform for students, faculty, and industry professionals to connect, collaborate, and explore the latest innovations.

This event is co-sponsored by the Western Massachusetts Economic Development Council. For more details or to register, click here.

Daily News

GREENFIELD — Greenfield Community College (GCC) announced two new members of its leadership team, Shanni Smith-Arsenault and Shelley Errington Nicholson.

Shanni Smith-Arsenault

Smith-Arsenault joined GCC in July in the new position of vice president for Enrollment Management and Student Success, a division that includes Marketing and Communications, Student Financial Services, Admission, Testing and Assessment, Dual Enrollment, Academic Advising, Career and Transfer Services, Registrar’s Office, and Student Affairs.

Smith-Arsenault brings more than 20 years experience in enrollment management and student affairs, including as director of Transfer Admission and Dual Enrollment at Anna Maria College, senior associate director of Admissions at Massachusetts College of Pharmacy and Health Services, and director of Advising at Mount Wachusett Community College.

She is deeply committed to bridging departments within the GCC community and to building diversity, equity, inclusion, and a sense of belonging for everyone who is part of the GCC community.

“I’m thrilled to be leading an amazing team of people who are passionate about helping students pursue their academic and professional goals and dreams,” Smith-Arsenault said. “As a first-generation college student myself and a beneficiary of Massachusetts public higher education, I know just how important enrollment and student success services can be.”

Shelley Errington Nicholson

Errington Nicholson began her position of dean of students at GCC also in July. She brings more than 20 years of higher-education leadership experience at institutions including Mount Wachusett Community College, Worcester Polytechnic Institute, Massachusetts College of Pharmacy and Health Sciences, Rice University, and the University of Edinburgh.

In her new role, she oversees and provides strategic direction for all student services, including Student Engagement and Leadership, the Veterans Center, the Women’s Resource Center, the Corner Market Food Pantry, Peer Tutoring, the Recreation Center, and the Wellness Center. In addition, she meets daily with students who have concerns or need guidance in many different areas.

“It is deeply satisfying to have even a small hand in helping students meet their academic, career, and personal goals,” Errington Nicholson said. “To be doing so at this dynamic and innovative institution is a tremendous honor.”

Daily News

SPRINGFIELD — Freedom Credit Union is helping families in need put food on the table. Its annual campaign for the Food Bank of Western Massachusetts extended over three months this summer, raising enough to cover the cost of more than 10,000 meals.

“It warms our hearts to know we’ve helped remove some of the stress families face as they struggle to keep up with the rising cost of food and other necessities,” Freedom Credit Union President Glenn Welch said. “We’re deeply thankful for the generosity of those who helped us support our neighbors living with food insecurity.”

Freedom Credit Union collected donations of cash, non-perishable food, and personal-care items at all its branches, raising a total of more than $3,350. For every dollar donated, the Food Bank can provide three meals. In addition, food donations weighing in at nearly 1,435 pounds were delivered to the Gray House, a member organization benefiting from the Food Bank of Western Massachusetts. That amounts to another 1,195 meals.

Every month, Freedom Credit Union collects donations for a different charity. This month, people can make contributions at any branch through Thursday, Oct. 31 to support Rays of Hope in its fight against breast cancer.

Cover Story

A Passion for Service

Yvette Frisby

Yvette Frisby

 

Yvette Frisby always wanted to live a life of both impact and service, and she traces some of that desire to her parents.

“I was raised in a house where my dad was a police officer for 30-something years, and my mom was a stay-at-home mom, so service was in us,” she recalled. “I grew up in a house that was about public service — giving back and making sure everybody was always OK within the community, on your street, and within your family.”

Sadly, no one is always OK. But in her 40 years with the Urban League of Springfield — and now as its president and CEO — she’s been, and continues to be, dedicated to helping as many individuals as possible access the resources and opportunities they need to achieve stability and success.

It’s a powerful — and gratifying — role, one Frisby doesn’t take for granted.

“When people say, ‘throughout those 40 years, did you know you wanted to be the president of the Urban League? What did you want to end up doing?’ … I didn’t know. I wanted to do whatever my soul led me to do, whatever felt right. And I believe that my steps are guided, so I am meant to be here in this time and place, right now. And it feels good.”

After longtime (as in 49 years) President and CEO Henry Thomas announced his retirement in the spring of 2023, Frisby was named to that role on an interim basis, and on Aug. 1 of this year, the board of directors concluded an extensive, national search by simply removing her interim tag.

“That’s a big component of what we’ve done over the years with our young people in the afterschool programs: leadership development, civic engagement, and also giving them the tools to make decisions to go on with their lives.”

The first woman to lead the organization in its 111-year history, Frisby was deemed the best choice to advance the organization’s mission of economic empowerment, equality, and social justice in the Greater Springfield area.

“Yvette is the ideal choice to lead the Urban League during this transformative and historical period,” said Maurice Powe, board president. “She is extremely knowledgeable about the organization on a local, regional, and national level. Yvette possesses a formidable executive viewpoint on the strategic direction the Urban League is moving in. During these challenging yet hopeful times, we are embracing a tremendous opportunity to impact the community and elevate the Urban League to the next level.”

The Urban League offers computer training

The Urban League offers computer training for seniors to help them build basic technology skills.

Starting in 1984, Frisby has held various positions, including office manager, executive assistant to the president’s office, Youth & Education director, and Camp Atwater administrator, and others. She stepped into a senior leadership role in 2003 and was eventually promoted to senior vice president of Operations & Administrative Services and then interim president and CEO, before being officially appointed to that role.

The Urban League’s programs, which have traditionally focused on education and youth development, health and wellness, economic and workforce development, and productive aging, have evolved over the years, Frisby said.

Currently, the organization’s main youth and education program is Project Ready Mentor, which focuses on college and career awareness and readiness for middle- and high-school students.

“Whether they’re going on to college or planning to go into a career, we give them the skills and the tools to make decisions around that — helping them with their academics and doing some civic-engagement activities with them so that they become familiar with Springfield and the surrounding area, know what the issues are, know what’s important for young people. That gives them a sense of belonging, which they hopefully keep to some degree and then give back to their communities.”

“Whether it’s seniors, whether it’s youth, whether it’s small businesses, by receiving the services of the Urban League, they become more engaged and involved in their communities and want to give back.”

Many people have generated such a legacy, she noted. In March, the organization will hold a celebration honoring four alumni of Urban League programs who have gone on to give back to their communities: Ashley Bogle, assistant general counsel and director of Legal Services at Health New England; LaMar Cook, deputy director of Gov. Maura Healey’s Western Mass. office; Anthony Moore, director of Membership Programs at the Black Economic Council of Massachusetts; and Kiyota Woods, dean of Student Initiatives, Academic Advising, and the Transfer Center at Springfield Technical Community College.

“They’re still continuing to give back in the work that they do,” Frisby said. “So that’s a big component of what we’ve done over the years with our young people in the afterschool programs: leadership development, civic engagement, and also giving them the tools to make good decisions.”

It’s that legacy of giving back — one she has helped shape in myriad ways for the past four decades — that she’s excited about as she charts a course for the coming years at the Urban League of Springfield.

 

Determinations of Need

As noted, the Urban League targets many programs at specific constituencies. Affiliates across the U.S. have created a ‘foster grandparents’ program that recruits older individuals to work with kids in schools and day-care systems. Locally, the Urban League has also offered computer training for seniors, to help them navigate the basic technological needs of life, from bill payment to using Zoom to virtually attend church or visit their grandkids.

Speaking of technology, the Digital Connectors program — a collaborative effort with the Urban League as one of its partners — is a movement that engages teens and young adults in leadership development, digital education, life-skills management, and community service to help them with educational advancement and workforce preparation.

Another program, launched about five years ago with the help of a significant MassMutual grant, is the Black Business Support Initiative, which has helped more than 30 entrepreneurs develop skills and access resources to turn an idea into a business or create a business plan to take an enterprise to the next level.

Camp Atwater continues to thrive 103 years after its establishment.

Camp Atwater continues to thrive 103 years after its establishment.

The impact of programs like that go well beyond the individuals and businesses served, Frisby noted. “These small businesses employ other people, plus they’re employing themselves. So it is growing the economy and contributing to the economy in a very impactful way.”

The Urban League also partners with other organizations on two job fairs at the Basketball Hall of Fame each year, partners with the Food Bank of Western Massachusetts on food distribution at the Dunbar Community Center, maintains an employment-opportunity program with some of the region’s largest employers, offers scholarships to local students, and … well, much more.

Including, notably, Camp Atwater, the oldest African-American camp in the U.S., which has been serving families for 103 years; part of Frisby’s expansive role is serving as the camp’s executive director.

“It’s a legacy for many of them; the parents send their children, and their children, when they get old enough, send their children,” she said. “We have a cycle of young people that are coming through Camp Atwater. It’s still thriving.”

The national Urban League has established a few areas of focus in 2024, encouraging its 92 chapters to create programming around the themes of “defend democracy, demand diversity, and defeat poverty.”

On the former, she noted that the Urban League is taking part in an initiative to encourage voter registration and make sure people know where to vote and what options they have, including early and mail-in voting.

“Where can we be more strategic about coming together so that we’re not working individually in silos?”

“I even instill that in my children, who are 38 and 42: ‘did you vote? We fought for this, so make sure you’re getting out there to vote,’” she said. “We need to make sure everybody exercises that right. It’s important.”

The thread running through all these efforts, Frisby noted, is impact that ripples out over entire communities, often across generations.

“Whether it’s seniors, whether it’s youth, whether it’s small businesses, by receiving the services of the Urban League, they become more engaged and involved in their communities and want to give back. They see the Urban League as a resource, not only to them, but to the community as a whole.”

 

Generational Impact

Born and raised in Springfield — and having lived there all her life — Frisby has a deep connection to her community that drives her passion to raise others up. That’s why, after five years at her first job, at MassMutual, she came on board at the Urban League and has never looked back.

“Having worked within every department within the organization, understanding the needs of each person in each department, gives me a leg up in being able to provide people what they need, whether it’s professional development or whether it’s computers or the tools they need to get their jobs done,” she told BusinessWest.

She also went back to school along the way, earning a bachelor’s degree in human services and a master’s degree in organizational management and leadership from Springfield College, which led to another role: teaching at Bay Path University.

“It was in grad school that I realized what I was really passionate about — not just working in the community, but also the development of girls and women,” she explained. “I haven’t been able to teach since I became interim because it was time-consuming, but I’m hoping, once things kind of level out, I can get back into the classroom because I really got a lot of joy out of teaching.”

Asked by the board to offer a vision of her first 180 days as president and CEO, Frisby had a few ideas, including an internal assessment to determine what each department needs and where the gaps exist in best serving the community, a focus on board development and making sure the governing body is diverse and represents all aspects of the community, and determining where the Urban League of Springfield should be building more civic partnerships.

“Where can we be more strategic about coming together so that we’re not working individually in silos?” she asked. “That’s a community assessment of who’s doing what and how can we be better partners and collaborators.”

On a more personal note, Frisby understands her role as an example and inspiration to other aspiring women leaders. To make that point, she mentioned a required first-term class at Bay Path called “We Empower Learners and Leaders.”

“It’s really about women doing self-reflection on themselves as leaders and looking at themselves as leaders, even if they didn’t feel like that. And at the end of the course, they put together their leadership-development plans,” she explained. “I never called myself a teacher; I called myself a facilitator because I was facilitating a process within them, and to see that come to fruition, to see that kind of impact on women, was really an awesome experience.

And now, to be the first female president of the Urban League of Springfield?

“There’s a lot of responsibility that comes along with that. But at the same time, I look at it like this: when I was growing up, I saw what was in front of me,” Frisby went on, pointing again to her parents and their examples of service and helping others.

“Now little girls can see me in front of them. When I go into Springfield Public Schools and do read-alouds and they say, ‘what do you do?’ I can tell them. It’s amazing to have that kind of impact and see young people light up when you tell them that.”

Construction Special Coverage

Cooling Trend

Dave Fontaine

Dave Fontaine at the site of the new Peck Middle School in Holyoke.

 

Bill Jodice has lived through several economic cycles since he and a few partners bought the engineering and construction firm started by his father in 1964.

And he was quick to note that this current downturn, if it can even be called that, pales in comparison to the Great Recession of 2008, the post-9/11 slump, and even the prolonged recession of the early to mid-’90s, times when the phone seemingly stopped ringing.

Still, it’s been ringing a little less often (in a figurative sense) over the past several months, said Jodice, president of Bloomfield, Conn.-based PDS Engineering & Construction, noting that, while his firm is still quite busy, things are slowing down somewhat, a result of some clients hitting the pause button starting a little over a year ago, waiting for interest rates to come down, the presidential race to be decided, or both.

“We’ve heard some people say it all depends on what happens with the election and who’s managing the finances of the country when it comes to whether they move forward with a project,” he said. “If Trump gets in, they’re going to absolutely move ahead; if Kamala gets in, they’re maybe not going to do it, or at least give it some second thoughts. Some people get nervous around elections, and we hear about it.”

Scott Keiter, president of West Springfield-based Keiter Corp., reports a slowing of many segments within this sector, especially new residential construction, one of his firm’s specialties.

“We’ve seen a lot of deals and projects that were planned with lower interest rates — those in the 2021, 2022 range — in mind that have hit some roadblocks as the interest rates have been rising, borrowing costs have been going up, and the math starts to get difficult.”

He noted that his firm has been averaging five to 10 new homes a year over the past several years, and is certainly on the low end of that range this year, primarily because of higher interest rates and comparatively attractive prices for homes on the market.

“The combination of higher interest rates and well-priced options for people to move to has definitely hit home,” said Keiter, adding that his firm is still busy with work in several areas, from projects for colleges and nonprofits to home renovations, and enjoying the benefits of a diverse portfolio.

Welcome Center at Western New England University

The interior of the new Welcome Center at Western New England University, one of the many institutional projects in the Keiter Corp. portfolio.

John and Josh Raymaaker, co-owners, with their parents, of Westfield-based J.L. Raymaakers and Sons Inc., agreed. John noted that the number of invitations to bid on projects (especially on the private side) started trending downward several months ago and remains well below the pace of a few years ago.

“They’ve slowed from maybe 10 to 15 a month to eight to 10 a month — it’s not drastic, but it’s definitely noticeable,” he said, adding that the public side of the ledger, which comprises 75% of the firm’s portfolio, remains solid and seemingly unfazed by recent events.

Bill Jodice

Bill Jodice

“We’ve heard some people say it all depends on what happens with the election and who’s managing the finances of the country when it comes to whether they move forward with a project.”

Dave Fontaine, CEO of Springfield-based Fontaine Bros., noted that, generally speaking, the broad construction sector is somewhat of a lagging indicator, meaning decisions to pause or discontinue projects often don’t impact contractors until months later, meaning most firms still have projects on the books.

“We’ve seen a lot of deals and projects that were planned with lower interest rates — those in the 2021, 2022 range — in mind that have hit some roadblocks as the interest rates have been rising, borrowing costs have been going up, and the math starts to get difficult,” he said, noting that most of the hesitancy has been on the private-sector side. “We’ve seen some projects that have been put on hold and others that have been canceled.”

Meanwhile, this slowdown has manifested itself in several different ways, said Fontaine, noting everything from a general cooling of construction material costs from their peak highs (although labor costs continue climbing) to subcontractors, which were booked solid during COVID and the following years, being “hungrier” and more available (more on that later).

But, as noted, this sector remains quite busy, and most players, meaning general contractors, architects, and engineers, have plenty of work on the books now — and, for the most part, for the start of next year as well.

Michael (left) and Brian Sweitzer

Michael (left) and Brian Sweitzer at the site of the new Embr cannabis retail facility on Boston Road in Springfield.

“The money is still flowing, and we anticipate that it will continue to flow,” said Curtis Edgin, a principal with the Chicopee-based architecture firm Caolo & Bieniek Associates, which counts both public and private projects on the books, everything from an elementary school in Westfield to a new Rocky’s hardware store in South Hadley.

“It seems that people are somewhat apprehensive right now, but we’re still busy and hope to still be busy a year from now,” said Edgin, who was one of many to use the phrase ‘cautiously optimistic’ to describe the outlook for the foreseeable future.

 

Busy Signals

Jodice calls it a “wave.”

He was referring to the explosion of new car-wash centers in Connecticut, a development that has certainly benefited his firm.

“It’s moving across the state,” he said of this wave, mostly involving facilities that offer monthly wash passes that provide benefits to consumers (if they use them) and guaranteed income to those building these facilities.

Curtis Edgin

Curtis Edgin

“It seems that people are somewhat apprehensive right now, but we’re still busy and hope to still be busy a year from now.”

Beyond the car-wash wave, PDS is also benefiting from what Jodice called an ongoing “arms race” in the auto business whereby makers — Ford and Chevrolet are among the latest — are continuously refreshing dealerships to lure customers to showrooms and service bays, as well as an ongoing self-storage boom and Connecticut’s dire need to rehabilitate some aging prisons.

All of the above have brought new projects to the PDS portfolio in recent months, he said, noting that it includes several car washes for a chain called Russell Speeder’s; new dealerships or renovations for Executive Kia in Wallingford, New Country Porsche in Greenwich, and Curran Volkswagen in Stratford; and work at a prison in Cheshire.

But there has been a discernable slowing across the board, particularly in some sectors, including the defense industry (PDS has done work for several of the smaller companies that supply large defense contractors like GE and Pratt & Whitney), which he finds puzzling given the wars in Ukraine and the Middle East.

A new self-storage facility in East Longmeadow

A new self-storage facility in East Longmeadow is one of many recent projects in the PDS Engineering & Construction portfolio.

Overall, rising interest rates have prompted some commercial and residential clients to hit pause, or at least think about whether to pause, said those we spoke with. They noted that, while interest rates are still historically low, they are certainly much higher than they’ve been over the past five or six years.

And with the Fed’s move to finally lower rates by half a percentage point last month, there is the possibility, if not the expectation, that they will go lower in either the fourth quarter of this year or the first quarter of next year.

Pat and Craig Sweitzer, the husband-and-wife owners of Monson-based Sweitzer Construction, said they’ve already seen one client benefit from waiting until this fall to build rather than early this year, as originally scheduled, and they believe there is a lot of that going on.

“That’s the first time I’ve ever heard someone say they were happy there were delays,” said Craig, noting that many clients did their original pro formas based on 3% interest rates, and with rates at or around 7%, profit margins are smaller, breeding hesitancy.

Still, like the others we spoke with, the Sweitzers, who share management responsibilities with sons Brian and Michael, are busy, having just wrapped up a new cannabis retail facility called Embr on the large, long-vacant site of the former Russell’s restaurant on Boston Road in Springfield.

The firm specializes in medical facilities, especially dental offices, but has taken on several projects in the cannabis realm over the past several years, said Pat, adding that, at this time, or any time, for that matter, diversity is an important asset.

Josh Raymaaker agreed, noting that his family’s firm remains busy with both private and especially public projects. The list for the former includes a new Dunkin’ Donuts in Easthampton, a new hangar at Barnes Airport, and construction of a new headquarters for the Raymaakers firm on Falcon Drive in Westfield.

On the public side, the firm has several projects in progress, including new sewer lines in Suffield, Conn., pump-station rehabs in Great Barrington, bridge projects in Braintree and Alford, and a new hangar for C5s at Westover Air Reserve Base in Chicopee.

“The combination of interest rates and the costs of construction have definitely affected which version of the project our clients are able to proceed with; in order for them to make their numbers work, they are having to make some concessions.”

Keiter said that, while things are slower, his firm is busy on several fronts, from a move to a new headquarters building in West Springfield to projects across several realms.

Indeed, he said residential renovation work remains vibrant, despite the higher interest rates, while the firm is also handling projects for several colleges and universities, as well as nonprofits, including Girls Inc. of the Valley, which is moving onto the latest phase of renovations to its new home in the former Daniel O’Connell’s Sons headquarters in Holyoke.

“We continue to work with our nonprofit partners — we’re still seeing a good pipeline there — and with the private sector as well,” he said. “But the combination of interest rates and the costs of construction have definitely affected which version of the project our clients are able to proceed with; in order for them to make their numbers work, they are having to make some concessions.”

Elaborating, Keiter said that, while prices for materials and labor are still comparatively high, they are lower than what has been seen since the pandemic. The same is true for availability.

“Our benchmark is … screwy,” he told BusinessWest. “When you say materials availability is better, it’s in reference to a time when it was abnormally askew.”

 

 

Moving Forward

Fontaine noted that, while he can certainly understand why some businesses institutions — and homeowners — would put projects on hold until interest rates come down, there are definitely advantages to going forward now as opposed to waiting.

At the top of that list is a cooling of construction prices and better availability of materials, which are already impacting some of the projects the firm is handling, including the new East Longmeadow High School, the new Peck Middle School in Holyoke, and work at Deerfield Academy and the College of the Holy Cross.

“Just the fact that the costs have steadied and that there is increased predictability of costs is starting to be a good thing again for the market; we’re even starting to see some isolated decreases in costs,” he said, adding that these developments could and should incentivize action now, rather than waiting.

“If you can get a lower construction cost, that’s a finite figure for a project,” Fontaine noted. “People always have the option to refinance later if rates come down, but you only have one chance at lower construction costs, and that’s why this might be a good time to build.”

Keiter wouldn’t go that far, noting that no one really knows what tomorrow will bring.

“It’s always a good time to build — it just has to work for you,” he said, adding that, for some clients across different segments of this sector, it’s more difficult to make things work.

And that’s why there is anxiety and some hesitancy among those considering residential and commercial building projects.

Still, as Jodice noted at the top, while this is a slowdown, it doesn’t compare with the far more serious cycles that have visited this sector. And that’s certainly something to build on.

Healthcare News Special Coverage

Pink Power

From left, Kathy Tobin, Lucy Giuggio-Carvalho, Dr. Grace Makari-Judson, and Michelle Graci.

From left, Kathy Tobin, Lucy Giuggio-Carvalho, Dr. Grace Makari-Judson, and Michelle Graci.

 

Kathy Tobin calls it a “big pink hug.”

That’s one of the many colorful ways she and others referred to Rays of Hope, the comprehensive program to support those with breast cancer and raise money for research, services, and grants, culminating in the annual walk and run that will take place on Sunday, Oct. 27.

To Tobin, director of Annual Events and Giving for the Baystate Health Foundation, that hug conveys that Rays of Hope (ROH) is more than a series of fundraisers, more than a gathering, more than the Walk & Run Toward the Cure of Breast Cancer, which has, to date, raised more than $17.2 million and become a time when a community of survivors, family, and friends gathers, reunites, walks, and inspires others in this fight.

It’s a support network, if you will, for those fighting breast cancer and who have survived it.

“The walk is an event, but what has happened is that this has become a year-round organization of support,” she explained. “It’s about executing support services and being there for people who call us on our phone lines; they’ve just been diagnosed, and they don’t know what to do. Or it’s someone who doesn’t have the money for a breast prosthetic; can we help them? We support, through our grant program, other organizations that are in the trenches with survivors.

“We’re like a network that works year-round. We want to surround people with a diagnosis with what they need.”

“We’re like a network that works year-round,” she went on, adding that this what she and others mean when they say ‘big pink hug.’ “We want to surround people with a diagnosis with what they need.”

Dr. Grace Makari-Judson, co-director of the Rays of Hope Center for Breast Cancer Research, agreed, noting that there have been significant advancements in breast-cancer diagnosis, treatment, and delivery of services over the past 30 years, with Rays of Hope’s fundraising efforts helping to make many of them possible, especially a far more integrated delivery of care.

Lucy Giuggio-Carvalho (left) and Kathy Tobin at the first Rays of Hope walk in 1994.

Lucy Giuggio-Carvalho (left) and Kathy Tobin at the first Rays of Hope walk in 1994.

“Before 1994, care was very much linear,” she explained. “A patient would have her mammogram and biopsy, and the mammogram was often in a hospital, beside people getting imaging for other illnesses, not for health management. Meanwhile, the biopsies were often done as surgical biopsies in the operating room, as opposed to outpatient biopsies that we do today. And if there was a new diagnosis of breast cancer, the surgeon would do their breast surgery in a complete vacuum, a complete void — just doing their thing.

“And after the surgery, they would send the patient to the medical oncologist, who would do their thing if they needed chemotherapy or hormone treatments,” Makari-Judson went on. “And when they were done with that, they would go next to the radiation oncologist, who would do their thing. It was very linear — and that was not optimal.”

Since its inception 30 years ago, Rays of Hope has been supporting individuals in their breast-cancer fights by walking with them on their cancer journey, literally, but also figuratively. Through the Baystate Health Breast Network, ROH supports research at the Rays of Hope Center for Breast Cancer Research; provides funding for state-of-the-art equipment, breast-health programs, and outreach and education throughout Baystate Health; supports patients and survivors; and provides grants for complementary therapies and cancer programs to community partners across the region.

All this is what Lucy Giuggio-Carvalho, a breast-cancer survivor, had in mind when she conceived the Rays of Hope walk back in 1994. Well, sort of.

Back then, she just wanted to do something to help those facing what she faced, and provide the kind of love and support she felt when faced with her own diagnosis.

She told BusinessWest she was thinking big back then, but couldn’t have imagined just how broad and impactful her concept would become.

“I wanted it to be an event from day one, but I never thought it would just go on and on, get bigger and bigger, and survive,” she told BusinessWest, noting, like Tobin, that it has become more than an event; it has become a powerful force for those battling the disease and looking for many different forms of support.

“There was no breast center at that time. You had to figure out who to see and what to do next. I already had a medical background, but I found it extremely difficult because you’re dealing with all the emotional aspects of having breast cancer.”

Three decades later, there is now also a Rays of Hope Endowment within the Baystate Health Foundation, through which the community can designate gifts that will perpetually support the mission.

For this issue and its focus on cancer care, we take an in-depth look at this big pink hug; how it has grown, evolved, and widened its impact; and where it can go from here.

 

Walking the Walk

“In 1993, I was 38 years old and diagnosed with stage-1 breast cancer. I felt overwhelmed, alone, and lost about how to proceed with treatment and life during and after breast cancer. I was on an emotional rollercoaster with many ups and downs. My family and friends came together to support me, and I realized the incredible power of love and support when facing breast cancer.”

That’s one of the many powerful passages in a message Giuggio-Carvalho wrote for the fall 2023 issue of Supporting Hope, a newsletter of the Baystate Health Foundation on the 30th anniversary of the walk and run.

Looking back — and ahead — she and others we spoke with said ROH continues to meet its mission and help ensure that no one facing breast cancer has to feel alone, overwhelmed, or lost. There will always be an emotional roller-coaster ride with ups and downs, but ROH can make that ride more manageable.

Looking back, Giuggio-Carvalho, who was named a Difference Maker by BusinessWest in 2011 for her efforts to launch Rays of Hope, said she started the program to help provide the region with all that was missing when she (an oncology nurse at the time) was diagnosed with breast cancer.

Walkers gather at Temple Beth-El before one of the past Rays of Hope events.

Walkers gather at Temple Beth-El before one of the past Rays of Hope events.

“There was no breast center at that time,” she noted. “You had to figure out who to see and what to do next. I already had a medical background, but I found it extremely difficult because you’re dealing with all the emotional aspects of having breast cancer.

“That, in itself, is one of the more remarkable things that Rays of Hope has brought,” she went on. “We have a team; we have a breast center where people can go. That was lacking at the time, and that’s what precipitated my idea to start a walk and raise money — I was in Boston and went to a breast center, where all the people met together and I was able to hear everyone’s opinion at the same time. I said, ‘this is what we need,’ and now we have it.”

Tobin agreed. “The way we took care of breast cancer was on the cusp of changing — Rays of Hope made it happen faster.”

Makari-Judson concurred, noting that perhaps the biggest, most-needed change was a shift toward a more team-based, integrated model for delivery of care.

“Today, we have a multi-disciplinary team; people communicate, and it’s very integrated, so that people get not only the best care, but the best care in the right sequence,” she explained, adding that the Baystate Health Breast Network was created to look at guidelines and ensure that people were being treated in a guideline-based, consensus-based approach.

There have been many other advances over the past 30 years, she said, adding that, prior to 1994, there were limited support services, limited educational materials, and no survivorship clinics or programs. ROH has helped make them all available, as well as other products and technology needed to provide comprehensive care.

“When we hear that budgets are tight and there isn’t money for something, that’s when we step in,” Tobin said. “Or if there’s something we can’t afford that capital year, we can sometimes provide the funding so we get it a little faster and we keep this region ahead of the curve.”

 

Steps in the Right Direction

Rays of Hope has been able to support services, research, and developments such as a tissue registry, as well as providing grants through fundraising that has also evolved over the years, adding events and programs such as Pink in the Rink, established by the Springfield Thunderbirds and staged each March.

As for the walk and run itself, it has continued to grow and evolve, said Michelle Graci, manager of Events for the Baystate Health Foundation, noting that COVID forced the actual event (but not the fundraising) to pause for two years, with turnout slowly building back to what it was pre-pandemic.

Last year, more than 20,000 people turned out, with the event raising more than $500,000, she said, noting, as others did, that the walk owes its success to the manner in which organizers listen to participants, adjust, and keep the event fresh and different, while also maintaining elements that have become synonymous with its mission.

These include a survivors’ photo, one that gets bigger each year, as well as a moment to reflect on those who have lost their battles to breast cancer. Overall, said all those we spoke with, the walk is intended to be a celebration — of survivors, the progress made in diagnosing and treating the disease, and the fighting spirit of those battling the disease and their many supporters.

“We celebrate life — this is not a downer,” said Tobin, noting that the gathering of walkers and runners in the parking lot of Temple Beth El in Springfield has become a tradition, an opportunity to renew acquaintances, swap stories, and show that there is strength in numbers.

Graci agreed. “Everyone just crowds into that parking lot, and there’s a lot of love, a lot of laughter, hugging, tears — happy tears, sad tears. It’s just a lot of giving, as Kathy said, a giant pink hug.”

And while the event continues to grow in size and impact each year, organizers have long understood the need to make sure the work of Rays of Hope continues for decades to come — and ensure that it will through the creation of an endowment, through the Baystate Health Foundation, to coincide with ROH’s 30th anniversary.

“This is now a place where people can put their money, and those who understand the importance of long-term planning will get that, and this endowment will only continue to grow,” Tobin said. “Based on the support we’ve received over the past 30 years, I’m confident that this fund will grow proportionately now that it’s in place.”

Overall, Rays of Hope has provided ample proof that a small group of people can accomplish big things and make a huge impact when they work together, Giuggio-Carvalho said.

And this, as much as anything else, is what is being celebrated each October as thousands of people gather to walk and run.

Law Special Coverage

Beyond the Job Title

By Michael Roundy, Esq.

The U.S. Supreme Court recently changed the landscape for certain workplace discrimination claims with its decision in Muldrow v. City of St. Louis, issued in April. Employers need to be aware of the change as it could affect their internal decisions on how to address allegations of discrimination and avoid similar lawsuits.

In Muldrow, the Supreme Court held that transferring an employee to another position, even without any loss of pay or benefits, may violate the anti-discrimination provisions of Title VII of the Civil Rights Act of 1964. Although the case dealt with an internal transfer, the court’s opinion focused on changes to the terms and conditions of employment, which could implicate workplace changes far beyond transfers.

Sgt. Jatonya Muldrow worked for nine years as a plainclothes officer in the St. Louis Police Department’s Intelligence Division. When a new commander took over the division, Muldrow was transferred out, against her wishes, in favor of a male officer who the new commander said was a better fit for the division’s “very dangerous” work.

While Muldrow’s rank, pay, and benefits did not change, her new position in uniform involved different responsibilities, offered fewer perks, was less prestigious, and required weekend shifts, all of which were changes to the terms and conditions of her employment.

The District Court had dismissed Muldrow’s sex-discrimination suit on a motion for summary judgment on the grounds that the changes in the conditions of her employment did not meet a heightened standard requiring her to show a “significant” change to her responsibilities. The Eighth Circuit affirmed that decision.

The Supreme Court took up the appeal to address and resolve a circuit split over whether a Title VII discrimination claim requires a showing of “significant” harm or just some degree of harm caused by the changed working conditions. Most circuit courts, including our First Circuit, had required that a change or detrimental impact be a “material” or “significant” change to working conditions, whereas the D.C. Circuit had recently rejected such a requirement.

The Supreme Court held that the statute does not require any elevated standard of harm. On its face, Title VII makes it unlawful to “discriminate against any individual with respect to his compensation, terms, conditions, or privileges of employment because of such individual’s … sex” (among other characteristics).

Michael Roundy

Michael Roundy

“Investigations handled internally may be perceived as biased and conclusory, particularly where the allegations involve upper management. Using an outside, neutral third party can counteract that perception of bias.”

The court held that this language does not require a “significant” or “serious” or “material” change, but only that Muldrow show some disadvantageous change in employment terms or conditions. Put another way, the statute prohibits “treat[ing] a person worse” because of her sex or other protected trait (race, color, religion, national origin).

A Title VII claim, therefore, must show “some harm” relating to a term or condition of employment, and need not show “significant” harm. In this case, the transfer of Muldrow to a position with less responsibility, fewer perks, less prestige, and requiring a rotating schedule including weekends met the “some harm” requirement. The Supreme Court therefore vacated the Eighth Circuit’s judgment, resurrecting Muldrow’s discrimination claims, and remanded the case for further proceedings.

 

The Takeaway for Employers

Outcomes like this could be avoided by employers by addressing complaints when they arise, long before they result in litigation. More and more employers have recognized the value of thorough and impartial workplace investigations conducted quickly after complaints arise. An external, third-party investigator limits the perception of bias by the complaining employee, helps ensure that manager actions are properly scrutinized, and may in some cases even help limit liability.

A credible investigation requires more than just an impartial investigator. It requires that the investigator be perceived as impartial as well. Investigations handled internally may be perceived as biased and conclusory, particularly where the allegations involve upper management. Using an outside, neutral third party can counteract that perception of bias.

As an outside investigator, I often find that employees will speak more freely with me and provide more complete and detailed information than originally reported internally to HR. With the benefit of more complete information, I am able to render better-informed findings and provide the employer the context needed for sound decisions and better workplace practices going forward.

In the context of Muldrow, a prompt and impartial investigation may also help employers avoid taking employment actions that later end up in litigation, by identifying responses and practices that should be avoided.

If an employee complains about sex discrimination, for example, and a prompt, neutral investigation confirms there may be some form of discrimination occurring, the employer will be in a position to avoid taking actions that could lead to liability — actions such as transferring the complaining employee to another position that changes the terms and conditions of his or her employment, changing the employee’s shift without his or her consent, or changing the job duties in a way that harms the employee’s chances for advancement. Each of these changes may not be considered “significant” changes, but under Muldrow, they could nonetheless result in liability for discrimination.

The employment law landscape is continuously shifting, as Muldrow v. City of St. Louis illustrates. Employers should continue to seek guidance and assistance from experienced labor and employment attorneys to ensure their policies are up to date and implemented properly and that, when complaints arise, they are investigated quickly and neutrally.

 

Michael Roundy a partner at the Springfield-based law firm Bulkley Richardson.

Special Coverage Technology

Designs on Innovation

Manufacturing Mash-Up at Gillette Stadium.

Twenty-three companies, including five from Western Mass., were awarded significant grants at this year’s Manufacturing Mash-Up at Gillette Stadium.

 

Yvonne Hao, secretary of Economic Development, put it succinctly when she explained the critical intersection of manufacturing, technology and innovation, and workforce development in Massachusetts.

“Massachusetts excels in advanced manufacturing because of our robust ecosystem made up of researchers discovering cutting-edge tools and technologies, universities spinning out startups and a pipeline of talented workers, and businesses advancing new solutions to meet global demands,” Hao said during last month’s Manufacturing Mash-Up at Gillette Stadium in Foxborough. “We’re excited to showcase the strength of our ecosystem at the annual Mash-Up event, and to invest in the manufacturing sector through these MMAP awards.”

Specifically, she was referring to more than $3.5 million distributed at the event to 23 manufacturing companies through the Massachusetts Manufacturing Accelerate Program (MMAP), which aims to strengthen supply chains and spur growth in the manufacturing sector. The grants will support the creation of up to 130 advanced-manufacturing jobs in Massachusetts and training for up to 151 workers.

“Massachusetts companies benefit from a state that engages with the private sector to catalyze collaborations with nonprofit partners and provide the resources needed to support growth in manufacturing through the adoption of state-of-the-art technologies.”

The Mash-Up, which brings together companies, students, and state officials, is hosted annually by the Massachusetts Center of Advanced Manufacturing (CAM), a division of the Massachusetts Technology Collaborative (MassTech), a public economic-development agency tasked with supporting business formation and growth in the Commonwealth’s tech and innovation sectors.

“Every year, the Mash-Up proves Massachusetts has a vibrant and engaged manufacturing ecosystem,” MassTech CEO Carolyn Kirk said. “CAM is inspiring the next-generation workforce to enter the field, as evidenced by the hundreds of students who turn out to participate in the event.”

MMAP invests in small- to medium-sized manufacturers, funds capital equipment purchases, and creates partnerships between the manufacturers and nonprofit, academic, or quasi-public partners.

Yvonne Hao

Yvonne Hao

“Massachusetts excels in advanced manufacturing because of our robust ecosystem made up of researchers discovering cutting-edge tools and technologies, universities spinning out startups and a pipeline of talented workers, and businesses advancing new solutions to meet global demands.”

“Massachusetts companies benefit from a state that engages with the private sector to catalyze collaborations with nonprofit partners and provide the resources needed to support growth in manufacturing through the adoption of state-of-the-art technologies,” said Ben Linville-Engler, CAM’s chief investment strategist and acting director. “Programs like MMAP also invest in workers through new jobs and upskilling opportunities, which will help ensure we have a strong advanced-manufacturing technology and talent base to support sectors across the Commonwealth’s economy.”

 

Local Impact

Five of the 23 companies awarded grants are based in the Pioneer Valley or the Berkshires. The total amount is $772,134.38, and the projects will create an estimated 27 to 35 jobs.

• Bay State Machine in Easthampton is a manufacturer of components for a wide array of companies within the defense, aerospace, medical, and semiconductor industries. Its $179,000 grant will enable Bay State to purchase a five-axis CNC machining center with an auto loader, allowing it to run lights-out to support its increasing demand for complex parts. As a result of this project, Bay State expects to upskill one to three employees.

• Berkshire Sterile Manufacturing in Lee is a contract manufacturer that produces sterile injectable drugs for biotechnology, pharmaceutical, and medical device companies. Its $200,000 grant will enable it to purchase a state-of-the-art, high-capacity, pharmaceutical-grade vial washer, allowing Berkshire Sterile to ensure compliance with stringent regulations, increase automation capabilities, and save energy while reducing wastewater production. As a result of this project, Berkshire Sterile expects to upskill at least 11 employees.

• Cartamundi in East Longmeadow is a card- and board-game manufacturer that produces games for Hasbro and others. Its $193,134.38 grant will enable it to purchase a high speed, side-weld pouch machine for the manufacturing of plastic card sleeves used to protect trading, game, and collectible cards. There are no known manufacturers of protective sleeves within the U.S., with the current sleeves on the market being produced in China, Vietnam, and Japan. As a result of this project, Cartamundi expects to upskill four to six employees.

• Elegant Stitches Inc. in Pittsfield is a minority-owned custom embroidery and screen-printing company, whose clients include the U.S. Army and the FBI. Its $198,930.21 grant will enable it to purchase two new embroidery machines, a laser cutter and engraver, and a robotic sewing machine, allowing it to produce at higher volumes and efficiency and positioning the company to be a formidable manufacturer in the defense industry. As a result of this project, Elegant Stitches expects to upskill four to six employees.

• Lenco Industries Inc. is the nation’s leading designer and manufacturer of commercial armored response and rescue vehicles used by the U.S. military, U.S. law enforcement, and government agencies worldwide. Its $200,000 grant will enable it to purchase a robotic welding system, allowing it to automate a formerly manual process. Lenco will produce small batches of custom parts and high-volume components at a quality that will meet strict standards. As a result of this project, it expects to upskill seven to 10 employees.

The 18 other grant awardees include Accutronics LCC in Chelmsford ($200,000), Aimtek in Auburn ($106,205), Allium Engineering in Somerville ($200,000), Alogus Innovation & Design in Somerville ($55,217), Atlas Devices in Chelmsford ($100,000), Evans Machine Co. in Brockton ($200,000), Finwave Semiconductor Inc. in Waltham ($61,972), Gemline in Lawerence ($200,000), H&S Tool and Engineering Inc. in Fall River ($200,000), Innofiber in Sterling ($110,000), Iradion in Uxbridge ($84,255), OutCast Lures in Holliston ($58,894), RH Adhesives in Acton ($200,000), Salem Metal Inc. in Middleton ($200,000), South Shore Millwork Inc. in Norton ($200,000), Steele Canvas Basket Corp. in Wilmington ($139,851), Stergis Windows and Doors in Attleboro ($200,000), and Wellness Croft Inc. in Plymouth ($100,000).

Daily News

Michelle Cayo

MONSON — Monson Savings Bank announced the hire of Michelle Cayo as vice president and Credit Risk officer.

“Michelle will be a tremendous asset to both our customers and our team,” said Dan Moriarty, president and CEO of Monson Savings Bank. “Her commitment to the well-being of the local communities we serve aligns perfectly with our values. We are delighted to welcome her to Monson Savings Bank.”

Cayo is responsible for managing Monson Savings Bank’s Commercial Credit department. She will be training the bank’s credit analysts while overseeing the department to ensure it is functioning efficiently and effectively. She will also assist in the creation of commercial loan policy as needed, and she serves as a committee member on the bank’s loan review committee.

Cayo, a BusinessWest 40 Under Forty alumna, comes to Monson Savings Bank with more than 26 years of experience in banking. She previously worked as Florence Bank’s vice president and Credit Risk officer. She also previously worked in the Credit department at Hampden Bank and managed Country Bank’s Credit department.

In addition to her extensive banking experience, Cayo will draw on her numerous educational accomplishments in her new role at Monson Savings Bank. She is a Bay Path University alumna, where she earned a bachelor’s degree in business administration and a master’s degree in communications and information management. She is also a graduate of the Massachusetts Bankers Assoc. School of Financial Studies and the American Bankers Assoc. Stonier Graduate School of Banking.

Like Monson Savings Bank, Cayo values the local communities and strives to help make them a better place. She is a board member of Cancer Connection and a wish granter at Make-A-Wish Foundation of Massachusetts and Rhode Island. Her efforts to enrich the community she works and lives in was recognized by Western Mass Women magazine, which named her Volunteer of the Year in 2013.

“I am so grateful to be joining a team that holds the same values as I do. I was drawn to Monson Savings Bank’s dedication to supporting the local communities that we serve,” Cayo said. “I am thrilled to join the esteemed Monson Savings Bank team. With over 26 years of dedicated experience in the commercial credit sector, I am eager to contribute my expertise and drive to our collective success. I look forward to leveraging my industry knowledge to support the bank’s growth and continue its tradition of excellence.”

Daily News

GRANBY, Conn. — Pro & Local Detailing announced it will be opening its second shop in Granby, Conn., to complement its current Enfield, Conn. location, later this month. The grand opening will be held on Tuesday, Oct. 15 from 3 to 7 p.m. at 508 Salmon Brook St., Granby, Conn. All are welcome to attend and enjoy complimentary food, drinks, and business networking.

The new location will offer all of the same services the Enfield location offers, including high-end detailing, ceramic coating, paint protection film, and more.

“We have made the decision to open a second location in order to enhance our services for our valued clients,” owner Paul Frasco said. “With a substantial customer base in the Avon, Simsbury, Granby, Westfield, and Southwick areas, our current shop in Enfield is located about 30 minutes away. By expanding to a new location, we are dedicated to making it more convenient for our wonderful clients.”

Pro & Local Detailing hosts an annual car show that has raised over $5,000 for the Veterans’ Home in Holyoke, and it looks forward to expanding its reach and fundraising capacity with the addition of the Granby shop.

Daily News

Tim L’Italien

SPRINGFIELD — PDC Inc., a leading wall and ceiling contractor with offices in Massachusetts, Connecticut, and New York, announced the promotion of Tim L’Italien to director of Estimating.

“In just a couple months since he joined our team, Tim has proven himself to be committed to elevating our ability to provide detailed, accurate cost calculations for increasingly complex, multi-tiered projects,” PDC Inc. owner Nick Shaink said. “In the end, this ensures fair and reasonable costs our customers can consistently count on.”

The change comes after L’Italien was hired as assistant chief estimator in July. He joined PDC with 24 years of experience, including eight years leading a team of estimators. His department is responsible for reviewing plans and specifications and creating comprehensive estimates for major projects.

L’Italien graduated from Worcester State University with a degree in urban studies, and from Northeastern University with a degree in construction management.

Daily News

WARE — Country Bank is demonstrating its support for those affected by recent hurricanes with a $10,000 donation to the American Red Cross Hurricane Relief Fund. This contribution reflects the bank’s commitment to its motto, “Made to Make a Difference,” by providing assistance during times of need.

As Florida communities face the devastating impact of Hurricane Helene and the impending landing of Hurricane Milton, the urgency for support and relief efforts is paramount. Country Bank is standing by those affected by these events.

“We believe in supporting those greatly impacted during these weather-related events, especially when it matters most,” President and CEO Mary McGovern said. “Our donation to the American Red Cross is not just a financial contribution; it’s a commitment to helping those in dire situations rebuild their lives and restore hope.”

The American Red Cross, a key player in disaster response, provides shelter, food, and emotional support to individuals and families affected by hurricanes. Country Bank’s donation is aimed at supporting the American Red Cross’s ability to provide immediate relief and long-term recovery services to impacted communities.

Country Bank encourages other local businesses and community members to join in the effort to support hurricane relief. Learn more at redcross.org.

Picture This

Email ‘Picture This’ photos with a caption and contact information to [email protected]

 

Back to Square One

On Sept. 27, MassMutual Foundation President Dennis Duquette announced a $1 million gift to the “Back to Square One” capital campaign to support the construction of a $15.5 million center at the location where Square One’s building was destroyed by a tornado in 2011. Slated to open next spring, the 26,000-square-foot facility will include four preschool classrooms, an outdoor learning and play area, a full-service family-support center, and administrative offices.

Pictured, from left: Duquette, Square One CEO Dawn DiStefano, and Springfield Mayor Domenic Sarno.

Pictured, from left: Duquette, Square One CEO Dawn DiStefano, and Springfield Mayor Domenic Sarno.

 

 

Growing Challenges for Cannabis

Attorney Elaine Reall, chief legal officer at the Royal Law Firm, spoke at the annual meeting of the National Assoc. of Women & Minority Owned Law Firms in Atlanta on Sept. 15-18. Reall (right), along with Radhi Shah of Zuber Lawler LLP and Lucia de Vernai of Trulieve Inc., discussed the ethics and legalities surrounding the growing cannabis industry. Reall provided insight into product liability and consumer misrepresentation in the industry, as well as strategies for mitigating risks related to evolving state laws, the FDA’s stance, CBD uncertainties, vaping concerns, and guidelines for how business stakeholders should navigate legal risks effectively.

Reall (right), along with Radhi Shah of Zuber Lawler LLP and Lucia de Vernai of Trulieve Inc.

Reall (right), along with Radhi Shah of Zuber Lawler LLP and Lucia de Vernai of Trulieve Inc.

 

Getting a Head Start

On Sept. 23, Springfield Technical Community College (STCC) and Holyoke Chicopee Springfield (HCS) Head Start announced the opening of an HCS early-childhood program on the STCC campus. The opening of the facility will provide affordable childcare for qualifying families in the region, as well as learning and training opportunities for STCC students.

Pictured: Springfield Mayor Domenic Sarno and HCS Head Start CEO Nicole Blais cut a ribbon to mark the opening of program, alongside elected officials and leaders from STCC and HCS Head Start.

Pictured: Springfield Mayor Domenic Sarno and HCS Head Start CEO Nicole Blais cut a ribbon to mark the opening of program, alongside elected officials and leaders from STCC and HCS Head Start.

 

 

Class Act

Country Bank President and CEO Mary McGovern recently announced that the bank donated its 191 Sykes St. location in Palmer to Pathfinder Regional Vocational Technical High School. The property, valued at $500,000, will facilitate Pathfinder Tech’s expansion of adult evening education programs and provide additional office space, as well as hosting classes.

A ribbon-cutting ceremony on Sept. 13 was attended by local dignitaries, including state Sen. Jacob Oliveira, state Reps. Todd Smola and Aaron Saunders, and others.

A ribbon-cutting ceremony on Sept. 13 was attended by local dignitaries, including state Sen. Jacob Oliveira, state Reps. Todd Smola and Aaron Saunders, and others.

 

 

Recognizing Quick Response

Mercy Medical Center has been recognized for the delivery of quality stroke care by the Massachusetts Paul Coverdell Stroke Systems of Care Collaborative at the Massachusetts Department of Public Health. Thanks to the diligent work of the Mercy Stroke Team, Mercy Medical Center has received Coverdell awards for the quick administration of a CT for suspected stroke patients and for dysphagia screening protocols. Data from January 2023 through December 2023 were analyzed for these awards.

the Mercy Stroke Team

the Mercy Stroke Team

 

 

Igniting Workforce Success

Holyoke Community College (HCC) recently received the Igniting Workforce Success award from the Massachusetts Rehabilitation Commission (MRC) for a cybersecurity training program it runs in partnership with the agency, which recently changed its name to MassAbility.

Pictured: Kermit Dunkelberg (center), HCC vice president for Adult Basic Education and Workforce Development, accepts the award from MassAbility Commissioner Toni Walsh (right), alongside Salvador Pina, dean of Workforce and Business Development at Roxbury Community College.

Pictured: Kermit Dunkelberg (center), HCC vice president for Adult Basic Education and Workforce Development, accepts the award from MassAbility Commissioner Toni Walsh (right), alongside Salvador Pina, dean of Workforce and Business Development at Roxbury Community College.

 

Agenda

Royal Law Firm Seminar on Cannabis Regulation

Oct. 16: The Royal Law Firm will present a seminar on cannabis regulation from 8 to 9 a.m. at 33 Elliot St., Springfield. Attorney Elaine Reall will present a regulatory overview and discussion of the impact of cannabis on workplace rules and procedures. Some of the questions to be discussed include: is drug testing still relevant? Is using medical marijuana in the workplace acceptable? Where does the law now stand in regard to cannabis regulation? Can an employer prohibit the use of marijuana or hemp products in the workplace? And does the Americans with Disabilities Act (ADA) protect the medical use of marijuana, or its derivatives, in the workplace? This seminar is ideal for human-resources professionals and anyone in a management position, as well as cannabis dispensary owners and managers. The cost is $30 per person. Checks should be made payable, and mailed, to the Royal Law Firm, 33 Elliot St., Springfield, MA 01105. Registration is required, and seating will be limited. Email Heather Child at [email protected] to register, or with any questions about the seminar.

 

Healthcare Heroes

Oct. 17: BusinessWest and the Healthcare News will celebrate the eight annual Healthcare Heroes starting at 5:30 p.m. at the Log Cabin in Holyoke. The class of 2024, profiled in the Sep. 16 issue and at businesswest.com, includes Dr. Andrew Balder, attending physician, Baystate Mason Square Neighborhood Health Center; Lucinda Canty, associate professor of Nursing and director of the Seedworks Health Equity Program, UMass Amherst; Bernice Drumheller, past president, NAMI Western Massachusetts; Peta-Gaye Johnson, director of Healthcare Workforce Initiatives, MassHire Hampden County Workforce Board; Margaret King, occupational therapist, Baystate Medical Center; Alexa Mignano, director of School-Based Clinical Services, River Valley Counseling Center; Dr. Laki Rousou, chief of Thoracic Surgery, chief of Robotic Surgery, and medical director of the Lung Cancer Screening Program, Mercy Medical Center; and Janet Williams, professor of Biology, Elms College. Tickets cost $95, and tables of 10 are available. To purchase tickets, visit businesswest.com/healthcare-heroes-tickets. Presenting sponsors include Baystate Health/Health New England and Elms College. Partner sponsors include Trinity Health Of New England/Mercy Medical Center and Holyoke Medical Center.

 

Cancer Connection Harvest Dinner

Oct. 17: Cancer Connection will host its annual Harvest Dinner at Inn on Boltwood in Amherst, featuring a farm-to-table dinner, live jazz, a silent auction. Starting at 6 p.m., this festive evening will bring the community together and raise critical funds to bring Cancer Connection’s support groups, integrative therapies, and educational programs to a larger, more diverse population of cancer patients and their caregivers. Cancer Connection is the only independent cancer support center in the area. Visit www.cancer-connection.org/special-events to purchase tickets.

People on the Move
Moe Belliveau

Moe Belliveau

After 10 years of leadership, Moe Belliveau, executive director of the Chamber of Greater Easthampton, has announced her retirement effective June 1, 2025. Under her leadership, Belliveau was instrumental in advancing the chamber’s mission of promoting economic development and enhancing business opportunities. After successfully navigating the chamber through the pandemic of 2020, she championed a number of innovative initiatives, including creating the “Mind Your Own Business” podcast, which highlights local professionals, business owners, thought leaders, and chamber members; launched the sheLEADS women’s leadership conference designed to empower women in all stages of their careers; developed the ignite professional-development conference to provide the tools and skills needed to navigate the ever-changing landscape of work; implemented the CO.STARTERS entrepreneurial program for aspiring professionals; and, most recently, opened the chamber’s WorkHub on Union co-workspace to address the needs of the region’s ‘grey economy’ and stimulate small-business job growth. The chamber’s board of directors will undertake an extensive search for her replacement.

•••••

Daniel Naylor

Claire Greene

Claire Greene

Dietz & Company Architects Inc. is announced the recent addition of two new employees to the firm. Daniel Naylor has joined Dietz in the role of architectural staff. He holds both master’s and bachelor’s degrees in architecture from Wentworth Institute of Technology. He brings more than 10 years of experience working for architecture firms in Massachusetts and New York on multi-family, K-12, and higher-education projects, and specializes in exterior building design and detailing. Claire Greene has also joined the firm in the role of architectural staff. She holds a master’s degree in architecture from the University of Texas at Austin and a bachelor’s degree in economics from Vanderbilt University. Most recently, she worked for an architecture firm in Brooklyn, N.Y., with a focus on residential projects. While completing her master’s degree, she interned at firms in Massachusetts and Texas.

•••••

Sharale Mathis

Sharale Mathis

Sharale Mathis, vice president of Academic and Student Affairs at Holyoke Community College (HCC), has been appointed to a national advisory board for community colleges. Mathis was invited to join the Commission on Institutional Infrastructure and Transformation of the American Assoc. of Community Colleges (AACC), the primary advocacy group for U.S. community colleges. Her three-year term began July 1 and will run through June 2027. The AACC’s Commission on Institutional Infrastructure and Transformation focuses on community-college efforts to improve student success, which includes administrative processes, infrastructure, technology, and workforce development. As vice president of Academic and Student Affairs at HCC, Mathis oversees all academic divisions, as well as student records, the registrar’s office, planning and assessment, student-success programs, library services, advising, career services, transfer affairs, admissions, and financial aid, among others. She holds a doctorate in educational leadership from the University of Hartfield, a master’s degree in biomedical sciences from Quinnipiac University, and a bachelor’s degree in biology from Eastern Connecticut State University. She joined HCC in 2021 after serving as dean of Academic and Student Affairs at Middlesex Community College in Connecticut, where she previously led the STEM division as director.

•••••

Gina Warga

Gina Warga

Insurance for Students Inc. (IFS), an insurance agency with an office in West Springfield as well as Delray Beach, Fla., announced the promotion of Gina Warga to director of Marketing and Operations. Warga has been a valuable member of the team for more than eight years. From creating marketing materials to team support, she has exceeded internal and external client expectations. Her new role will increase her responsibilites as a valued leader at IFS. She is a licensed insurance broker and received a bachelor’s degree from Westfield State University.

•••••

Carol Cioe Klyman

Carol Cioe Klyman

Stephen Sobey

Stephen Sobey

The Assoc. for Continuing Legal Education (ACLEA) has awarded “Elder and Disability Law in Massachusetts” the top prize for outstanding achievement in the publication category of the international organization’s 2024 Best Awards. Two local attorneys, Carol Cioe Klyman and Stephen Sobey of Shatz, Schwartz and Fentin, P.C., contributed to this legal treatise. Klyman and Sobey wrote four chapters for the book, published in 2023 by Massachusetts Continuing Legal Education Inc. (MCLE). The publication updates and expands on MCLE’s “Estate Planning for the Aging and Incapacitated Client in Massachusetts,” to which Klyman has contributed since 1996. Recognized in the field of elder law for 20 years, Klyman was co-editor of the Massachusetts Elder Law Sourcebook & Citator and is an editor emeritus of the NAELA Journal, the peer-reviewed publication of the National Academy of Elder Law Attorneys. Sobey joined Shatz, Schwartz and Fentin in 2017 and, among his accolades, was selected to participate in this year’s New England Fellows Institute by the American College of Trust and Estates Counsel. He has been listed as a Massachusetts Rising Star three times in the field of estate and probate law.

 

Company Notebook

UMass Amherst Partners with Amherst Survival Center on Campus Food Pantry

AMHERST — UMass Amherst is forging a long-term partnership with the Amherst Survival Center to establish and run a food pantry on the UMass Amherst campus, the university announced. The pantry will be open to university students and employees experiencing food insecurity. The pantry, scheduled to open in fall 2025, will be located at 472 North Pleasant St. in Amherst, in the building that formerly housed the Newman Catholic Center, which relocated to a new facility in 2023. The new space will boast ample storage and refrigeration capabilities, easy access by car and bus, and a welcoming environment for pantry shoppers to select from non-perishable and fresh foods, provided by the Food Bank of Western Massachusetts, direct donations, as well as purchased items. The North Pleasant Street location will act as a hub for the Dean of Students Office basic needs initiative, centralizing access to the pantry as well as other campus services, such as the Student Care Supply Closet and the student-run Food Recovery Network, which recovers leftover food from university dining halls and donates it to individuals experiencing food insecurity.

 

Country Bank Donates Property to Pathfinder Tech

WARE — Country Bank President and CEO Mary McGovern announced that the bank has donated its 191 Sykes St. location in Palmer to Pathfinder Regional Vocational Technical High School. The property, valued at $500,000, will be a valuable asset for the school and a significant contribution to the local community, enhancing the educational landscape and fostering growth. This act of generosity directly impacts the lives of the residents, making them an integral part of this initiative. Country Bank consolidated its Palmer locations in 2022 and sought a meaningful purpose for the property. Through a collaborative effort with Pathfinder Regional Vocational Techical High School and Country Bank, the decision was made to donate the building to the high school to support its expansion initiatives. The newly donated property will facilitate Pathfinder Tech’s expansion of adult evening education programs and provide additional office space. It will host classes, making education more accessible to adult learners in the community. Country Bank’s ATM will remain at this location to continue serving customers in Thorndike and Three Rivers sections of Palmer.

 

Riverbend Laundry Opens

PALMER — Riverbend Laundry, in conjunction with the Quaboag Hills Chamber of Commerce, held a ribbon-cutting event to celebrate its grand opening on Oct. 4. The self-service laundromat is located at 2024 Main St. in the heart of Palmer’s village of Three Rivers. The facility features the Laundroworks system for seamless payments and uses Sanowash technology to ensure every load is thoroughly sanitized. Riverbend Laundry is a family-owned business operated by local residents Justin, Ryan, and Sergio Dias. Justin earned his master’s degree in architecture from Wentworth Institute of Technology in 2013 and currently works as a computational designer. Ryan graduated from Westfield State University in 2011 with a double major in finance and economics and serves as an accounting manager. With more than 30 years of experience in the construction industry, Sergio has worked his way up from carpenter to foreman and project superintendent.

 

Bay Path Ranked Among Top Schools for Social Mobility

LONGMEADOW — Bay Path University has been ranked ninth on U.S. News & World Report’s annual list of Top Performers for Social Mobility in the North. Bay Path was the only school in Massachusetts to appear in the top 10. U.S. News & World Report’s social-mobility ranking is a measure of how well schools graduate economically disadvantaged students. Rankings were determined by looking at the number of enrolled students receiving Pell Grants, assessing the graduation rates of those students, and comparing those rates to the graduations of non-Pell-eligible students. In recent years, U.S. News & World Report’s Best Colleges rankings and the attention they garner have been cited for perpetuating a culture of exclusion and feeding persistent inequalities. Critics champion the Social Mobility Index, which measures the extent to which a college or university educates more economically disadvantaged students (with family incomes below the national median) at lower tuition and graduates them into well-paying jobs.

 

MCLA Ranked Among Top Public Liberal Arts Colleges

NORTH ADAMS — Massachusetts College of Liberal Arts (MCLA) has earned the sixth spot on U.S. News & World Report’s list of Top Public Liberal Arts Schools in the nation, after earning the seventh spot for the past three consecutive years. The college’s continued commitment to affordable education and economic prosperity is reflected in additional 2025 U.S. News rankings: fifth for Top Performer on Social Mobility for liberal arts colleges in the state and second for Top Performer on Social Mobility for public liberal arts colleges in the country. MCLA has appeared on U.S. News’ list of Top Ten Public Colleges for 10 consecutive years. The college has also been acknowledged in its list of National Liberal Arts Colleges for Social Mobility since the organization adopted this ranking in 2019. This list measures how well institutions graduate students who receive federal Pell Grants, typically awarded to students whose families make less than $50,000, though most Pell Grant money goes to families with income below $20,000. More than 41% of MCLA undergraduate students receive Pell Grants, and 49% are the first in their families to go to college. Overall, 95% of MCLA students receive some kind of financial aid.

 

AIC Ranked Among Social-mobility Leaders

SPRINGFIELD — American International College (AIC) has been recognized for its outstanding achievement in social mobility, ranking 82nd in the National Universities category of the 2025 U.S. News & World Report Best Colleges rankings. Within this classification, AIC is the top-performing institution for social mobility in Western Mass. and ranks third in the state, tied with Harvard University. AIC’s efforts to create pathways for student advancement are reflected in its top-100 nationwide ranking for the second consecutive year. Social mobility refers to the ability of individuals to improve their economic and social standing through education and career advancement. By providing access to affordable, high-quality education, AIC enables students — particularly those from underrepresented or economically disadvantaged backgrounds — to achieve greater opportunities and long-term success. The U.S. News social-mobility ranking assesses colleges based on outcomes such as enrolling and graduating students from diverse backgrounds, managing student debt, and the earnings of graduates. Advancing social mobility is partly achieved by enrolling and graduating many students who receive federal Pell Grants, with most awarded to students with family incomes under $50,000. For the fall 2023 semester, 53% of AIC’s undergraduate students received Pell Grants.

 

UMass Amherst Ranked 26th Among Public Universities

AMHERST — UMass Amherst ranks 26th among the nation’s public universities in the 2025 Best Colleges rankings published by U.S. News & World Report, rising six spots from last year. This is the 10th straight year that UMass Amherst has been ranked as a top public university. It is the only public university in New England to place in the top 30. UMass Amherst climbed nine spots from last year to 58th among all 434 national universities, both public and private, placing in the top 15% nationally and achieving its highest ranking to date. UMass is the only public university in New England in the top 58 in this national overall ranking. In addition, the UMass Amherst nursing program climbed significantly to 26th, up from 52nd last year. The UMass Amherst computer science program ranks 34th for 2025, up six spots from last year. The artificial intelligence program claims the same spot as last year at 20th. Other highlights include UMass Amherst’s undergraduate business program placing 65th and engineering at 57th, which is up four spots from last year. Psychology was ranked 42nd. The university also places on the Best for Veterans list at 34th, up six spots from last year.

 

Comcast Awards $70,000 To Three Organizations

SPRINGFIELD — Comcast announced it is awarding a total of $70,000 across three nonprofit organizations in Western Mass. to help provide area residents and students with technology and computer skills training. These grants are a part of Project UP, Comcast’s $1 billion commitment to advance digital equity through programs and community partnerships that connect people to the internet, advance economic mobility, and open doors for the next generation of innovators, entrepreneurs, storytellers, and creators. Tech Goes Home will receive $30,000 to offer its digital-inclusion programs in Holyoke and Springfield, through which participants will complete 15 hours of digital skills training and earn a technology bundle that will include a personal device. The Urban League of Springfield will receive $20,000 to support its digital learning lab, which provides participants with essential technology and internet skills training, specialty workshops, the Urban League’s Project Ready Mentor and STEM youth programs, and more. The Boys & Girls Club of Springfield will receive $20,000 to support its e-sports programming, through which participants build social-emotional and STEM skills by engaging in educational, hands-on gaming sessions led by club staff.

 

Country Bank Recognized for Charitable Giving

WARE — Country Bank announced that the Boston Business Journal has once again named the bank an honoree in its annual 2024 Corporate Citizenship Awards, recognizing the region’s top corporate charitable contributors. The magazine annually publishes this list to highlight companies that promote and prioritize giving back to their communities. During this year’s celebration on Sept. 5, 96 companies qualified for the distinction by reporting at least $100,000 in cash contributions to Massachusetts-based charities last year, as noted above. This year’s honorees include companies from such industry sectors as financial and professional services, healthcare, technology, retail, and professional sports. Country Bank, ranked 51st, employs 220 staff members within Hampden, Hampshire, and Worcester counties. The bank’s employees actively promote its mission of making a difference in its communities by volunteering for various nonprofits throughout the year.

 

PeoplesBank Recognized for Corporate Responsibility

HOLYOKE — PeoplesBank has been named a Top Corporate Charitable Contributor by the Boston Business Journal, which also recognized the bank’s employees by listing them as number three in the state for volunteer hours contributed. PeoplesBank was also included in the top three most generous corporate contributors in Western Mass. A sample of Massachusetts organizations supported by PeoplesBank include the Food Bank of Western Massachusetts, Girls Inc. of the Valley, Spirit of Springfield, and Martin Luther King Jr. Family Services. Connecticut organizations supported by PeoplesBank include the Boys & Girls Club Greater Hartford, Habitat for Humanity of North Central Connecticut, Celebrate! WeHa, and Operation Fuel.

 

Westfield State University Awarded $55,000 Grant

WESTFIELD — The Westfield State University Foundation has been awarded a $55,000 grant from the Irene E. & George A. Davis Foundation in support of the Leadership, Excellence, Achievement, Diversity (LEAD) Scholars Program. Westfield State’s LEAD Scholars Program provides holistic services for students who self-identify as first-generation and demonstrate a financial need, with a special focus on increasing the representation of students who may have historically been excluded from the benefits of a college education. By providing extra support throughout their college journey, the LEAD Scholars Program helps students overcome the challenges they face as they work to achieve their academic and personal goals, increasing retention and graduation rates.

 

Sisu Wellness Center Opens in Easthampton

EASTHAMPTON — Sisu Wellness Center hosted a grand-opening event on Sept. 28. What began in April 2023 as a modest operation with just two offices and two practitioners has blossomed into a thriving, 4,084-square-foot space. Sisu is now home to 16 diverse practitioners, a full-service yoga studio, and a community gathering area called the Community Zen Den, which is able to accommodate large groups of people for various workshop experiences. The center has also launched a successful line of wellness products, including medicinal tea, candles, and skin and hair oils. Owned by Natasha Perrone, a seasoned reiki and reflexology practitioner, and Betty Coyne, an IT expert turned Cornell University-certified medicinal-plants expert, aura photographer, and sound healer, Sisu Wellness Center offers a wide range of services, including massage therapy, Tibetan medicine, reiki, sound healing, reflexology, psychotherapy, yoga, somatic healing, integrative health coaching, and much more. The Community Zen Den features events such as artist receptions, candle-making classes, kids’ yoga, self-care workshops, and other community gathering opportunities.

 

North Shore Bank Completes Merger with Abington Bank

EASTHAMPTON — Hometown Financial Group Inc., the multi-bank mutual holding company for bankESB, bankHometown, North Shore Bank, and Abington Bank, a division of North Shore Bank, announced that the merger of Abington Bank with North Shore Bank is complete, and that North Shore Bank has joined the Hometown Financial Group family of banks. North Shore Bank now has more than $3 billion in assets and 25 full-service retail locations across Massachusetts’ North and South Shore regions and Southern New Hampshire. No branch closures or staff reductions took place. Hometown Financial Group now has consolidated assets of $6.5 billion, more than 700 employees, and a branch network of 52 full-service offices across Massachusetts, Northeastern Connecticut, and Southern New Hampshire. The transaction is the seventh strategic merger for Hometown Financial Group in the last nine years.

 

Incorporations

The following business incorporations were recorded in Hampden, Hampshire and Franklin counties and are the latest available. They are listed by community.

AGAWAM

MRIK Corp., 430 Main St., Agawam, MA 01001. Alka Patel, 165 Anvil St., Feeding Hills, MA 01030. Liquor store.

CHICOPEE

Good Diggin Inc., 135 Langevin St., Chicopee, MA 01020. Robert Bonneau, same. Property maintenance.

EASTHAMPTON

Valley Inclusive Play Space Inc., 18 Sandra Road, Easthampton, MA 01027. Pamela Henderson, same. Inclusive and welcoming play and sensory space for families and individuals with diverse needs, particularly those with special needs or disabilities.

EAST LONGMEADOW

AI Integrated Concepts Inc., 19 James St., East Longmeadow, MA 01028. David Disabito Jr, same. Software as a service and consulting.

GREENFIELD

Noho Cleaning Services Corp., 35 Sauter Lane, Greenfield, MA 01301. Silvio De Freitas Lima, same. Janitorial services.

HOLYOKE

Mystery Bins Holyoke Wholesale Inc., 50 Holyoke St., Holyoke, MA, 01040. Hazem Al-Awdi, same. Wholesale sales of secondhand products.

INDIAN ORCHARD

Western Mass Storm Cheerleading Inc., 34 Rogers Ave., Indian Orchard, MA 0115. Alonzo Hardnett, same. Nonprofit organization established to assist the public in providing affordable cheerleading instruction competition opportunity as well as fitness and athletic opportunity to the community.

LONGMEADOW

Nicole’s Construction Services Corp., 84 Whitmun Road, Longmeadow, MA 01106. Nicole Scavotto, same. Commercial construction services and general contracting.

NORTH ADAMS

Northern Berkshires Community Land Trust Inc., 441 East Main St., North Adams, MA 01247. Lillian Zavatsky, same. To acquire land and interests in land to conserve the resources of the land and protect the nature of the community.

PITTSFIELD

C&C Yeastly Delights Inc., 141 Bromback St., Pittsfield, MA 01201. Christopher Benoit, same. Sell bread and bakery products.

Eco Forge Corp., 82 Wendell Ave., Suite 100, Pittsfield, MA 01201. Myung Bender, same. Development of climate-friendly building materials.

Henry Cleaning Inc., 362 Columbus Ave., Pittsfield, MA 01201. Henry Candelario Tavarez, same. Cleaning maintenance landscaping.

Postgraduate Healthcare Training Corp., 82 Wendell Ave., Suite 100, Pittsfield, MA 01201. Kyriacos Andronikou, 77A Pickering St., Brookville, PA 15825.

Seeing Rainbows Inc., 111 Cole Ave., Pittsfield, MA 01201. Maayan Nuri Hed, same. Organization established to build sustainable and supportive trans community by producing and presenting liberating art, performances, installations, and other experiences by and for queer, trans, Jewish, BIPOC, disabled, fat, and other marginalized persons.

Wireten Inc., 82 Wendell Ave., Suite 100, Pittsfield, MA 01201. Pratigya Khadgi, same. Invoice and payment processing applications.

SOUTHWICK

Degrandi Corp., 587 College Highway, Southwick, MA 01077. Anthony DeGrandi, same. Own and operate a food and beverages service business and the operation of a restaurant.

SPRINGFIELD

Anew, the LGBTQ Asylum Project Inc., 31 Elm St., Apt. 608, Springfield, MA 01103. Claire Sygiel, 43 Sczygiel Road, Ware, MA 01082. Corporation organized and operated to provide housing and legal support to people seeking asylum in the U.S. based on persecution in their home country because of their sexuality.

Metro Center Assoc. Inc., 140 Chestnut St., Springfield, MA 01103. Elizabeth Johnson, 31 Mattoon St., Springfield, MA 01105. Corporation formed to advocate for and to educate residents of the metro center area of Springfield regarding crime, blight, housing, food security, mobility, and traffic issues; and to advocate for and to educate residents of metro center Springfield regarding community events, civic engagement, civic issues, preservation of neighborhood history, and problem solving.

WEST SPRINGFIELD

Flash Rental Cars Inc., 122 Doty Circle, West Springfield, MA 01089. James Balise Jr., same. Car rentals.

DBA Certificates

The following business certificates and/or trade names were issued or renewed during the month of September 2024.

AMHERST

Amherst Community Band
409 Main St.
Kevin Collins

Big Y World Class Market
175 University Dr.
Big Y Foods Inc.

Buttercup
174 North Pleasant St.
Ya Lin Chiang, Hsueh Hui Chiang

Christopher Gerald Vecchio
90 Justice Dr.
Chris’ Property Improvement

Cushman Market and Café
491 Pine St.
Freda Peters

Eliana’s Barber Shop
196 North Pleasant St., Suite 16
Eliana Dabbous

Metanoia Writers
149 Brittany Manor Dr.
Carlos Castillo

Mission Cantina Amherst Inc.
485 West St.
William Kitsilis, Walter Pacheco

Stunning Images Photography
20 Colonial Village
Stephanie Oates

To Fresh Inc.
39 South Pleasant St.
Xiaojia Huang

Valley to Valley
1 Poet’s Corner
John Feffer

HADLEY

ASAP Painting
117 Russell St.
ASAP Painting Inc.

Eastern Mountain Sports
351E Russell St.
Mountain Warehouse Outdoor Inc.

Five Guys Burgers & Fries
355 Russell St.
Jason Nance

Hampton Inn
24 Bay Road
Shardool Parmar

Homewood Suites
340 Russell St.
Shardool Parmar

Kokoski Farms
35 Comins Road
Stanley Kokoski

PITTSFIELD

Aspire Specialty Staffing
82 Wendell Ave.
Aspire Specialty Infusions LLC

Berkshire Sled Builders
263 Mountain Dr.
Joseph McCulloch Jr.

Crust
505 East St.
Crust PZ Corp.

Elder Services
73 South Church St.
Elder Services of Berkshire County Inc.

Fascia Flow Massage Therapy
81 Appleton Ave.
Sara Reese

Green River Contracting
21 Atwood Ave.
Paul Wainwright

Green River Property Management
21 Atwood Ave.
Paul Wainwright

Green River Real Estate
21 Atwood Ave.
Paul Wainwright

Jim Salvie’s Signature Series
765 East St.
Berkshire Auto Group LLC

Parental Zen LLC
82 Wendell Ave.
Parental Zen LLC

Retrace Counseling Services
20 Edgewood Road
Khadeejah Hassan

Tamarack Equipment Sales II LLC
842 Tamarack Road
Daniel Burke

Taylor Builds
453 West St.
Taylor Jenkins

Vantage Tax Solutions
173 Jason St.
Dzidefo Amesimeku

Will’s Auto
111 Fourth St.
Wilfrido Mendez Vanegas

SOUTH HADLEY

BPL Contracting
176 Pine Grove Dr.
Bryan Loud

Dashiing Diivas
2092 Memorial Dr.
Perfectly Polished

Sherry Enterprises
21 Industrial Dr.
Sherry Enterprises

WEST SPRINGFIELD

Early Bloomers Daycare
76 Blossom Road
Early Bloomers Daycare

Enterprise Rent-A-Car
1053 Riverdale St.
Enterprise Mobility

Goodhind Insurance
1252 Elm St., Suite 7
Goodhind Insurance

Jerusalem Wholesale
246 Memorial Ave.
Jerusalem Wholesale

Stix Productions/Blossom Beauty Bar Boutique
235 Western Ave.
Stix Productions/Blossom Beauty Bar Boutique

WRB Auto Sales
194 Baldwin St.
WRB Auto Sales

Bankruptcies

The following bankruptcy petitions were recently filed in U.S. Bankruptcy Court. Readers should confirm all information with the court.

Belkin, Brittany Lyn
129 Nassau Dr.
Springfield, MA 01129
Chapter: 7
Date: 09/06/2024

Borrero, Samuel
12 Utica St.
Springfield, MA 01104
Chapter: 7
Date: 09/09/2024

Cook, Alan D.
16 Calley St.
Springfield, MA 01129
Chapter: 13
Date: 09/06/2024

Drihmi, Abdel Jalil
170 Mayflower Road
Springfield, MA 01118
Chapter: 13
Date: 09/10/2024

Fedora, Larry T.
95 New Broadway
Westfield, MA 01085
Chapter: 7
Date: 08/31/2024

Felix, Ashley
Felix, Jorana J.
276 Stafford Road
Monson, MA 01057
Chapter: 7
Date: 09/13/2024

Goddeau, Andrew Mark
Goddeau, Mary Elizabeth
37 Maple Crest Dr.
Belchertown, MA 01007
Chapter: 7
Date: 09/05/2024

Gul, Altemur
131 Fuller St.
Ludlow, MA 01056
Chapter: 7
Date: 09/10/2024

Hai’s Realty
Tran, Hai H.
a/k/a Tran, Vu Hai H.
37 Overlook Dr.
Feeding Hills, MA 01030-2007
Chapter: 7
Date: 09/09/2024

Jillson, Marc Thomas
9 Hudson St.
Easthampton, MA 01027
Chapter: 7
Date: 08/30/2024

Kelley, Tracy M.
15 Crestmont St.
Springfield, MA 01108
Chapter: 7
Date: 08/30/2024

Kirk, Timothy D.
Kirk, Sheryl S.
1022 Spring St.
Palmer, MA 01069
Chapter: 7
Date: 09/12/2024

Lafosse, Jason S.
Lafosse, Maggin E.
245 Park St.
Easthampton, MA 01027
Chapter: 13
Date: 09/12/2024

Lamountain, Tina Ann
193 Pontoosic Road
Westfield, MA 01085
Chapter: 7
Date: 09/06/2024

Maldonado, Abigail
1591 Carew St.
Springfield, MA 01104
Chapter: 7
Date: 09/06/2024

Menard, Kimberly Jean
a/k/a Roda, Kimberly Jean
93 Grochmal Ave., Lot 84
Indian Orchard, MA 01151-1029
Chapter: 7
Date: 09/07/2024

Mensah-Otoo, Joseph
29 Newell St.
Pittsfield, MA 01201
Chapter: 13
Date: 09/07/2024

Merrill, Steven D.
24 Maple Ave.
Ware, MA 01082
Chapter: 13
Date: 09/10/2024

Michelson, Kevin B.
18 Grand Oak Farm Road
Hadley, MA 01035
Chapter: 13
Date: 09/06/2024

Montagna, Laura L.
a/k/a Daigneault, Laura L.
659 Old Petersham Road
Barre, MA 01005
Chapter: 7
Date: 09/13/2024

Moran, Stephen E.
9 Cricket Dr.
Sturbridge, MA 01566-0000
Chapter: 13
Date: 09/09/2024

Morra, Thomas A.
Morra, Heather A.
51 Pine St.
Belchertown, MA 01007
Chapter: 7
Date: 09/12/2024

Munoz, Jahayra
111 Manchester Ter.
Springfield, MA 01108
Chapter: 13
Date: 09/04/2024

O’Connor, Laura
6 Hitchcock St.
Holyoke, MA 01040
Chapter: 7
Date: 09/12/2024

Olinger, Elizabeth Anne
42 Plateau Ave.
West Springfield, MA 01089
Chapter: 7
Date: 09/06/2024

O’Malley, Theresa J.
5F Mansion Woods Dr.
Agawam, MA 01001
Chapter: 7
Date: 08/30/2024

Otero, Joseph L.
Otero, Julimar
166 Kensington Ave.
Springfield, MA 01108
Chapter: 7
Date: 09/10/2024

Piela, Donna Marie
39 Puffin Dr.
Chicopee, MA 01020
Chapter: 7
Date: 09/05/2024

Pitcher, Gary J.
43 Wilson St.
Pittsfield, MA 01201
Chapter: 7
Date: 08/30/2024

Pizzamakers
Altomare, Jr., Salvatore P.
178 Shady Brook Lane
Springfield, MA 01118
Chapter: 13
Date: 09/12/2024

Rivest, Jeffrey P.
126 Thompkins Ave.
East Longmeadow, MA 01028
Chapter: 13
Date: 09/06/2024

Romeo, Carmen
Romeo, Penelope S.
8 Alexander Dr.
Agawam, MA 01001
Chapter: 13
Date: 08/31/2024

Roncarati, Henry William
309 Parker St.
East Longmeadow, MA 01028
Chapter: 13
Date: 09/09/2024

Smith, Stacey Nicole
43 Pasco Road
Indian Orchard, MA 01151
Chapter: 13
Date: 09/11/2024

Streeter, James A.
Streeter, Sheila C.
128 Chestnut St.
West Hatfield, MA 01088
Chapter: 13
Date: 08/31/2024

Tikhonov, Konstantin
Shaw Road
Wales, MA 01081
Chapter: 13
Date: 09/11/2024

Whitmore, Mark H.
Whitmore, Sarah L.
85 Regal St.
Springfield, MA 01118
Chapter: 7
Date: 09/12/2024

Wright, Brian
372 Hillside Ave.
Holyoke, MA 01040
Chapter: 13
Date: 09/04/2024

Zambrana, Amanda L.
Zambrana, Jose M.
a/k/a Cruz-Zambrana, Jose M.
125 Marion St.
Chicopee, MA 01013
Chapter: 7
Date: 09/04/2024