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Daily News

SPRINGFIELD — Thanks to a generous grant from the Beveridge Family Foundation, Link to Libraries helped Westfield second graders prepare for a successful summer vacation by providing every second-grade student at Highland, Southampton Road, Westfield River, Paper Mill, and Munger Hill elementary schools with a free, new book to read over the summer, a baseball hat, and a bookmark.

Each of these qualifying schools participates in Link to Libraries’ Community Book Link and Read Aloud programs. This summer reading initiative kicked off with a short presentation at Highland Elementary School on June 5.

“We are so grateful to the Beveridge Family Foundation for making this initiative possible,” said Laurie Flynn, president and CEO of Link to Libraries. “Our goal is two-pronged. First, we hope to remind students how important it is to continue to read over the summer break to avoid summer learning loss and to remind them that books and reading aren’t just for school. Second, Link to Libraries provides monthly volunteer readers in every third- and fourth-grade classroom at each of these elementary schools, and this is a way for us to introduce ourselves to the students our volunteers will be sharing their love of reading and books with next fall when they return as third-graders.”

The Beveridge Family Foundation grant will also enable Link to Libraries to launch the Read Aloud program at Munger Hill Elementary School this fall by enabling the organization to recruit, train, and provide books to volunteer readers in Munger Hill’s third- and fourth-grade classrooms.

Daily News

Catherine Rioux

MONSON — Monson Savings Bank announced the promotion of Catherine Rioux to the position of assistant vice president commercial loan officer. In her new role, she will continue to serve the community by educating and assisting current and prospective borrowers with a variety of financing options, including commercial and industrial loans and commercial real estate lending.

Rioux brings nearly two decades of banking experience to her role, including 12 years specifically in lending. She began her career at Monson Savings Bank in 2006, initially viewing it as a part-time opportunity. However, her passion for banking quickly grew, and she gained experience across nearly every department in the bank.

“I am excited and grateful for the growth opportunities that I have had throughout my career at Monson Savings Bank,” she said. “What started as a part-time job during high school has grown into a fulfilling career of which I am incredibly proud. I have had the chance to learn from some of the best bankers in our area, and I am thankful for the support and mentorship I have received along the way.

“I am especially passionate about helping local businesses succeed and being a trusted resource for their financial needs,” she added. “I look forward to continuing to build strong relationships within our community and contributing to the bank’s mission of delivering exceptional service and support.”

Rioux holds a bachelor of business administration degree from Western New England University, with a major in management and a minor in communications. She is also a graduate of the New England School of Financial Studies and the Springfield Regional Chamber Leadership Institute. She was recently named to BusinessWest’s 40 Under Forty class of 2025.

In addition to her professional achievements, she is deeply involved in her community. She serves on the town of Monson’s scholarship committee, volunteers at St. Patrick’s Church, supports Girls on the Run Western Massachusetts, and is a member of the Monson Free Library finance committee.

“Catherine has been part of the Monson Savings Bank family for many years, and her promotion to assistant vice president commercial loan officer is a reflection of her hard work, dedication, and deep understanding of our customers’ needs,” said Dan Moriarty, president and CEO of Monson Savings Bank. “She brings a unique combination of experience, empathy, and professionalism to every interaction, and her commitment to helping local businesses thrive is truly inspiring. We are proud to have her on our team and excited to see the continued impact she will make in this new role.”

Daily News

MIDDLETOWN, Conn. — Liberty Bank turned 200 on May 4. Founded in 1825, the bank is committed to supporting the communities it serves. Since its inception in 1997, Liberty Bank Foundation has awarded more than $21 million in grants to nonprofit organizations throughout the bank’s market area, and employees volunteer their time in the community.

Now, in celebration of its 200th anniversary, Liberty is choosing to give back even more. It is giving $1,825 to a local organization in each of the towns where it has a branch, donating a total of $87,600 to 48 organizations.

“It’s very important for Liberty to give back, to invest in the community,” President and CEO David Glidden said. “We would not be around for two centuries if it weren’t for the people and organizations that have supported us. We are celebrating this milestone anniversary by paying it forward.”

The 48 organizations were selected by Liberty Bank customers. More than 10,000 votes were tallied. Liberty Bank’s branch in East Longmeadow gave its $1,825 donation to the Ronald McDonald House of Springfield.

“Helping our community is important, and we are so glad that we are able to support the Ronald McDonald House of Springfield,” said Teresa Parker, Liberty Bank’s branch manager in East Longmeadow.

In addition to donating to the 48 nonprofits, Liberty Bank Foundation is celebrating the bank’s anniversary by donating $250,000 to Make-A-Wish, and it will partner with Hands on Hartford to provide more than 200 weekend meal kits for children in need. Working with the Max Restaurant Group, Liberty Bank will also donate 200 Thanksgiving dinner boxes to area families in need, and it will build 200 bikes that will be donated to the Boys & Girls Club of Hartford. Employees also recently assembled more than 200 birthday boxes to be delivered to local pantries across Liberty’s footprint so that families have everything they need to enjoy their own birthday celebrations at home.

“Our celebration is your celebration,” Glidden said. “We are fortunate to be in a position where we can help make a difference in our communities. There is no better way to celebrate 200 years than by being community kind.”

Daily News

SPRINGFIELD — U.S. Rep. Richard Neal blasted the Trump administration’s decision to terminate $3.7 billion in grants issued by the U.S. Department of Energy’s Office of Clean Energy Demonstrations, including an $87 million grant issued to Sublime Systems, whose low-carbon cement manufacturing plant is scheduled to open in Holyoke in 2027.

“The Trump administration’s decision to kill critical clean energy projects is deeply irresponsible and is a betrayal of American innovation, workers, and the fight against climate change,” Neal said. “Scrapping funding for projects for innovators like Sublime Systems in Holyoke undercuts years of progress in decarbonizing heavy industry, and it jeopardizes good-paying jobs and economic development in communities that need it most.

“This isn’t just about climate — it’s about global competitiveness and leadership,” he added. “Turning away from American-made clean technologies in favor of outdated fossil fuel priorities is shortsighted and will be disastrous for our economy and environment, all while giving the upper hand to our competitors around the world. I urge the Trump administration to reverse course and recommit to a forward-looking energy strategy that supports innovators and benefits our communities, economy, and planet.”

Daily News

SPRINGFIELD — Max’s Tavern, located at the Basketball Hall of Fame in Springfield, will host its eighth Max on Monday networking event on Monday, June 16 from 4 to 6 p.m. inside the newly designed Swing Lounge golf simulator.

The event will offer attendees the opportunity to connect with other professionals while enjoying complimentary hors d’oeuvres. A cash bar will be available for beverages. Max on Monday is an opportunity for those who have been working remotely to reconnect with their colleagues and find inspiration in the company of others. About 200 people are expected to attend.

Each Max on Monday event features a collection of local businesses and a local nonprofit. On June 16, the sponsored businesses will include Westfield Starfires, MP CPAs, Burns & Wilcox, FR Investments, and Feel Good Shop Local. Representatives from these businesses will network with one another and share information about their organizations. The event will also highlight Big Brothers Big Sisters.

For more information about Max on Monday, to inquire about sponsorship, or to register to attend, contact AnnMarie Harding at (413) 244-4055 or [email protected].

Daily News

Krupa Kotecha

SPRINGFIELD — The Royal Law Firm announced attorney Krupa Kotecha as its new chief strategy and advancement officer.

In this role, Kotecha leads strategic initiatives centered on attorney development, operational consistency, and sustainable growth. A former Big Law attorney with expertise in compensation and employment law, she brings a business oriented, results-driven approach to both client service and firm leadership.

Kotecha has advised employers on compensation design, compliance, workforce transitions, and complex disputes, while also mentoring attorneys, setting firm-wide standards of excellence, and ensuring a consistent, high-quality client experience, making her strategic insight and leadership essential to advancing the firm’s mission and long-term success.

Daily News

SPRINGFIELD — Way Finders will host its annual First-time Homebuyer Resource Fair on Wednesday, June 11 from 5 to 7 p.m. at La Quinta in Springfield. Dozens of local businesses, including banks, Realtors, insurance, and more, will be available to meet attendees and answer any questions they have about the homebuying process.

“This free event is ideal for those who are looking to learn a little more about homebuying in a casual setting,” said Araceli Rivera, director of Homeownership and Financial Education at Way Finders. “Attendees can chat with local businesses that are ready to answer questions. They’ll leave with a better understanding of some of the things required when buying a home, and whether they are ready to sign up for one of our first-time homebuyer classes.”

Daily News

Stephan Chiacchia

MONSON — Monson Savings Bank announced the retirement of Stephan Chiacchia from its board of directors after nearly two decades of dedicated service, during which he played a pivotal role in guiding the bank’s strategic direction and community-focused mission.

A respected member of the community, Chiacchia brought a wealth of experience and insight to the board. A certified public accountant, he has held leadership roles in several organizations, including as a board member of Sanderson-MacLeod Inc. and treasurer of the Palmer Rotary Club.

“Steve’s contributions to Monson Savings Bank have been invaluable,” said Dan Moriarty, the bank’s president and CEO. “His thoughtful leadership, financial acumen, and unwavering dedication to our mission have helped shape the bank’s success and community impact. We are deeply grateful for his service and wish him all the best in his retirement.”

Throughout his 17-year tenure, Chiacchia was known for his strategic thinking, collaborative spirit, and steadfast support of the bank’s values. His guidance helped Monson Savings Bank navigate a dynamic financial landscape while remaining true to its roots as a community-focused institution.

Daily News

PITTSFIELD — Berkshire Boat Tours, a locally owned boat tour service based on scenic Pontoosuc Lake in Berkshire County, has kicked off its 2025 season.

Founded by licensed U.S. Coast Guard Captain Roger Gibboni, Berkshire Boat Tours offers a wide variety of tour experiences, available seven days a week throughout the summer, whether one is looking to relax, explore, or celebrate a special occasion.

“Our tours on sparkling Pontoosuc Lake include wildlife observations, sunset cruises, historical explorations, swim outings, and sandbar and island visits,” Gibboni said. “We also host private celebrations for birthdays, wedding parties, and more. The view of Mt. Greylock from the lake is absolutely breathtaking — and the comfort of our pontoon boats ensures a smooth, enjoyable ride.”

Tours vary in duration and can be reserved online at berkshireboattours.com; 24-hour advance reservation is requested. All tours depart from the Pontoosuc Lake boat ramp on Hancock Road in Pittsfield. For more information, contact Gibboni at (845) 987-7774 or [email protected].

Business Talk Podcast Special Coverage

We are excited to announce that BusinessWest has launched a new podcast series, BusinessTalk. Each episode will feature in-depth interviews and discussions with local industry leaders, providing thoughtful perspectives on the Western Massachuetts economy and the many business ventures that keep it running during these challenging times.

Go HERE to view all episodes

Episode 236: June 9, 2025

George Interviews Jim White and Gary Stone, Founders and Partners, Go Graphix

Jim White and Gary Stone were working in sales and marketing for a medical device manufacturing company when they decided they’d had enough of the long hours, travel, time away from home, and large amounts of stress. So they traded all that for starting their own business — the multi-faceted marketing company Go Graphix — and wound up with less travel, more time at home, but a different kind of stress. Twenty years later, they’ve transformed the company into one of the better entrepreneurial success stories in the region, while also transforming vehicles — and the walls and entranceways of businesses and athletic offices across the country — into branding tools. On the next episode of BusinessTalk, Jim and Gary talk to BusinessWest’s George O’Brien about all that and more. It’s must listening, so tune into BusinessTalk, a podcast presented by BusinessWest.

Daily News

Michael Alexander

SPRINGFIELD — Western New England University (WNE) announced the appointment of Michael Alexander as interim president, effective July 1. A seasoned leader in higher education with a proven record of innovation and student-centered progress, Alexander brings more than 16 years of presidential experience and a deep commitment to academic excellence and affordability.

Alexander served as president of Lasell University in Newton from 2007 to 2023, where he led transformative growth in enrollment, fundraising, and campus development. During his tenure, Lasell’s endowment more than doubled, graduate enrollment expanded 14-fold, and numerous facilities were constructed or renovated to enhance student life and learning. While president, he also served as CEO of Lasell Village, a unique continuing care retirement community on the Lasell campus, where residents participate in educational coursework and activities.

A forward-thinking advocate for access and innovation in higher education, Alexander is the founder of Lower Cost Models for Independent Colleges, a national consortium now supported by more than 135 colleges and universities working collaboratively to drive down the cost of a private college education.

“Michael Alexander’s passion for student success and his ability to guide institutions through strategic transformation make him an ideal leader for WNE at this pivotal moment,” said Nicholas LaPier chair of the WNE board of trustees. “His values align closely with our mission, and we are confident his leadership will provide important continuity and vision as we move into our next chapter.”

During the 2023-24 academic year, Alexander served as a Judith McLaughlin president-in-residence at the Harvard Graduate School of Education, where he co-taught courses on the future of American post-secondary education and ethical leadership in higher education, while serving as a resource for Harvard graduate students.

He holds a bachelor’s degree in history and literature of America, cum laude, from Harvard University; earned a master’s degree in Education from the Ohio State University; and completed all coursework toward a doctorate at the Harvard Graduate School of Education. He was awarded an honorary doctorate of humane letters by Lasell in 2023.

“I have long admired Western New England University and am honored to join the WNE community,” Alexander said. “WNE’s legacy of preparing students for meaningful careers and active, engaged citizenship resonates with my own professional priorities and philosophy. I look forward to working with students, faculty, staff, and alumni to build on that legacy and position the university for an even stronger future.”

Daily News

PITTSFIELD — Berkshire Film and Media Collaborative (BFMC) announced a virtual workshop, “Architecting Your Movie: A Screenwriting Workshop with Matthew Syrett,” to be held on Tuesday, June 10 from 6 to 9 p.m. via Zoom.

Led by acclaimed filmmaker, screenwriter, and Oscar-winning producer Matthew Syrett (Freeheld, Netflix’s MerPeople), this live, interactive session will guide participants through the essential early stages of screenplay development, using the beat sheet method to craft strong, compelling story structures before the writing process begins.

The workshop will cover how outlining can strengthen a screenplay’s foundation, help spot story problems early, and speed up the writing process. Participants will also reverse-engineer the beat sheet of a well-known film, gaining hands-on experience applying professional outlining techniques to their own projects.

Syrett’s award-winning work has been recognized with Oscars, Emmys, and Sundance awards, and has appeared on HBO, PBS, Netflix, Cinemax, and TNT. A graduate of the American Film Institute’s prestigious Screenwriting MFA program, he was recently named one of the top five emerging TV writers by AFI’s Writers Room Ready competition. Inaddition to his creative work, he has held leadership positions at Grey Advertising, IMDb (Amazon), Marstone, and Rakuten USA.

“We are excited to offer this unique opportunity for aspiring and working screenwriters to learn from one of the best in the industry,” said Diane Pearlman, executive director of Berkshire Film and Media Collaborative. “Matthew’s insights into story architecture are invaluable for anyone looking to take their screenwriting to the next level.”

Two ticket options are being offered: $70 for the seminar or $120 for the seminar plus one-on-one follow-up with Syrett (to be scheduled after the workshop). Register online at bfmcscreenwritingworkshop.eventbrite.com. Scholarships are available by request. For scholarship inquiries, email [email protected].

Daily News

WARE — Country Bank announced it received two awards at the 2025 NEFFIES Awards Show, hosted by the New England Financial Marketing Assoc. (NEFMA).

Country Bank received First Place – Gold in the Website Design category for its newly launched website, which was thoughtfully developed to meet the evolving needs of today’s digital banking customers. The site features a mobile-responsive design, robust financial education tools, dynamic calls to action, and personalized user experiences that reflect the Bank’s mission: “made to make a difference.”

“This website is more than just a great design — it’s a true extension of our banking centers into the digital space,” said Shelley Regin, chief Marketing and Community Relations officer at Country Bank. “We’re extremely proud of the cross-functional collaboration that brought our vision to life.”

Country Bank also received Second Place – Silver in the Fan Favorite category for its Community Support partnership with the Worcester Red Sox. This recognition highlights a series of impactful initiatives, including the Most Valuable Teacher program, WooStar recognitions, and the Police vs. Fire charity game, all designed to honor and support individuals making a positive difference in their communities.

“Our partnership with the WooSox enables us to connect with our communities in heartfelt and impactful ways,” Regin said. “We’re honored to be recognized for initiatives that bring people together and celebrate local heroes.”

Daily News

Peter Morales

SPRINGFIELD — Square One, the region’s oldest and largest nonprofit organization serving children and families, recently welcomed Peter Morales to its leadership team.

Morales will serve as the agency’s vice president of Operations. In this role, he will oversee Square One’s day-to-day operations, ensuring the efficient delivery of its mission and services, while playing a critical role in managing operations, optimizing processes, and ensuring the smooth functioning of internal systems and infrastructure.

“Peter is joining us at a pivotal time in Square One’s history,” said Dawn DiStefano, president and CEO. “We are weeks away from opening the doors to our new early learning center in Springfield, which will allow us to expand our reach to even more children and families in our region. Peter’s past experience will be instrumental in making this transition as seamless as possible, while positioning Square One’s programs and services for continued growth and long-term success.”

Prior to joining the Square One team, Morales served as senior vice president of Innovation and Technology and chief technology officer for Country Bank in Ware. In this role, he was responsible for driving process effectiveness, technology, security, data, and AI strategy.

Morales previously held operational, technology, and strategy leadership roles at the Council on International Educational Exchange, New York University, the New York Stock Exchange, and the American Stock Exchange. He began his career developing diagnostic systems for U.S. Navy avionics, including the F-18 aircraft.

Morales holds an undergraduate degree in electrical engineering, a master’s degree in engineering management, and a doctorate in computer science and information systems. He serves on the board of directors for the Institute for Study Abroad and the CyberAI Group. In his spare time, he mentors students through the Columbia University Justice Through Code program and master’s degree students at NYU Engineering.

Community Spotlight

Community Spotlight

Forbes Library in downtown Northampton will soon feature a small outdoor stage, as seen in this rendering from HAI Architecture.

Forbes Library in downtown Northampton will soon feature a small outdoor stage, as seen in this rendering from HAI Architecture.

Andrea Monson came to her new role as executive director of the Northampton Downtown Assoc. (DNA) in a roundabout way, but found it to be an intriguing fit during an uncertain time for the city and its downtown, which will soon undergo a major — and not universally loved — redevelopment project.

After spending five and a half years at MassDevelopment as its Tranformative Development Initiative fellow for Chicopee, she then moved into the position of creative content officer for a few years; prior to that, she had been in marketing research at companies like Aetna and CVS. She’s also co-owner of Monson Roastery and founded the Urban Food Brood collaborative in Springfield.

“I found out about the Main Street redevelopment project from a friend of mine who lives in Northampton and was connected to a lot of folks there, and said they could really use a fellow to get through the project,” she said, adding that she wound up volunteering with Pardon Our Progress (POP), an entity created to streamline communication and mitigate obstacles around the Main Street redevelopment project, dubbed Picture Main Street by municipal leaders.

Then, when Jillian Duclos, the previous executive director of DNA, stepped down, Monson applied and won the job earlier this year. She explained that a major DNA focus is downtown advocacy, and it has been active in communicating project updates to businesses there.

“The bulk of construction is happening in 2027,” she said. “There will be some preliminary construction in the fall of 2026, but the city is very mindful of the retail experience of Northampton for the holiday season, so no construction then.”

Monson recognizes business owners are a divided camp on the project, and said the city has been trying to level up the way it communicates regarding the issue, while the DNA works directly with business owners, keeping them informed.

“We’re always thinking about how construction will affect traffic, incentives for foot traffic, creative ways to get around the work on Main Street. We don’t want anything to catch us by surprise.”

“We launched a survey to get all the businesses to share their experiences and feelings. A lot of them they’re frustrated because there hasn’t always been clear communication in the past, though we’re actively trying to remedy that,” she explained, adding that businesses emerging from the difficult pandemic years feel stressed on multiple fronts today, worried about tariffs, recession talk, and what they see as a major Main Street upheaval that could keep foot traffic away.

“They’re looking at the project as the end of the world, but that’s not the case,” Monson went on. “A lot of redevelopment projects end up increasing foot traffic; they end up being really profitable when they’re finished. And with POP, and my job at DNA, we’re listening to business owners and acting on their concerns, looking for grant funding and other funding to support them through the project. We’re also launching an RFP for marketing, to market Northampton in general and market the downtown, and keep them in the loop with everything that’s happening, scheduling changes, all of that.”

Judy Herrell, owner of Herrell’s Ice Cream, is one of several business owners who have taken the city to task over its downtown plans for a number of reasons, including an increase in traffic, concerns over bike safety, and a lack of public meetings on the project.

“I’ve talked to a few people that wanted to open businesses Northampton but didn’t for lack of being assured they would be fine during Picture Main Street. They’re worried that, for three years, Main Street will will be torn up, even though the city says it’ll be done in sequences and not tear up the whole street at once,” Herrell told BusinessWest. “That’s still a lot of stress on businesses in the city.”

 

Meeting of the Minds

Monson said the city is working with Emily Innes from Innes Associates, which specializes in municipal planning, on a grant-funded consultancy.

“She’s seen cities through a lot of these projects, and they’ve told us that we’re ahead of the game just by POP existing. We’re always thinking about how construction will affect traffic, incentives for foot traffic, creative ways to get around the work on Main Street. We don’t want anything to catch us by surprise.”

Monson is also in the process of bringing Jeff Speck to the city for a public talk. A noted city planner who wrote Walkable City: How Downtown Saves America, One Step at a Time, he will tailor his presentation to Picture Main Street and why it’s important, she said, adding that she’s also trying to put together a panel of mayors who have seen these types of projects through in their own cities.

But for locals looking for activities beyond road construction talk, there’s plenty to look forward to in town, including the return of the Taste of Northampton, now as a two-day event on Sept. 13-14.

“I love seeing all the businesses rally around these ideas. They’re all putting in their time and energy to create these collaborations. What I love about Northampton is how businesses help each other thrive.”

“It was a lot of work and a lot of money for just one day,” Monson noted, explaining the expansion to a two-day affair. “Again, this is being led by the restaurants; a lot of food and beverage establishments downtown are co-creating this with us. They know what’s best for them. They’ve been part of the Taste of Northampton for many years, and they’re excited to bring it back.”

The following month, Mischa Roy, owner of Spill the Tea Sis, is spearheading, alongside Isaac Weiner, co-owner of Familiars Coffee & Tea, a month-long October event called the Great Northampton Haunt, which celebrates the city’s haunted history.

“You know, we have as many hauntings here as anywhere else. We had witch trials before Salem. We just don’t brag about it,” Monson said. “So we’re trying to lean into it. They have plans to have something going on every single day in October, which coincides with a dip in retail business. So it’s strategic and intentional.

“I love seeing all the businesses rally around these ideas. They’re all putting in their time and energy to create these collaborations,” she added. “What I love about Northampton is how businesses help each other thrive.”

Meanwhile, a project to construct an outdoor performance stage beside Forbes Library promises to be another activation point for the downtown. HAI Architecture, based in Northampton, designed the accessible, open-air, covered stage to support a wide variety of programs, including concerts, children’s programming, and outdoor movies.

Northampton at a Glance

Year Incorporated: 1883
Population: 29,571
Area: 35.8 square miles
County: Hampshire
Residential tax rate: $13.93
Commercial tax rate: $13.93
Median Household Income: $56,999
Median Family Income: $80,179
Type of government: Mayor, City Council
Largest Employers: Cooley Dickinson Hospital; ServiceNet Inc.; Smith College; L-3 KEO
* Latest information available

The Northampton Jazz Fest also returns to downtown — at numerous venues, as usual — on Sept. 26-27, headlined by New York Voices, a world-renowned vocal jazz quartet.

And speaking of music, the Iron Horse Music Hall recently celebrated one year since its much-anticipated reopening following a major renovation on Center Street, while other venues in town, from the Academy of Music to the Parlor Room to Bombyx, continue to thrive. But Monson said the still-shuttered Calvin Theater in the heart of downtown remains troublesome.

“When music venues are shut down, that’s big. That’s a big piece of what makes Northampton vibrant. If the Calvin doesn’t come back, that’s going keep Northampton from growing.”

 

Strength in Numbers

Northampton’s success is personal to Monson, who visited the city plenty during her youth and lived there during her college years. “I always felt it’s home. I want to come back and retire in Northampton. So I need it to stay vibrant, selfishly.”

To accomplish that vibrancy, she said, collaboration is key — between businesses, organizations like the chamber and the DNA, and even agencies across the region and state. So is a continued focus on the needs of businesses in a downtown that, aside from CVS, is comprised exclusively of small, local enterprises.

“How can we elevate Northampton? How can we address issues and creatively bring more traffic, more events, more people, so that people want to come back, stay over, go shopping?” Monson asked. “I get to work with some incredibly talented people, which benefits me in my understanding and learning about local economic development. And I think the DNA has been working really hard to build better relationships in Northampton.”

Cities that are struggling, she said, tend to have people working in silos that don’t collaborate with each other, and that’s the opposite of her vision for Paradise City, including that still-controversial reconstruction of Main Street.

“As Northampton forges on with this project, what I see is the potential of so many people working together and collaborating, and that’s ultimately going to be the great success of Northampton.”

Insurance

Rates on the Rise

By Rate Insurance

In 2024, personal insurance pricing continued to rise due to a complex mix of escalating claims, extreme weather events, and ongoing coverage restrictions in select markets. The insurance market remained challenging, as carriers navigated the unprecedented impacts of climate change, technological advancements, and evolving risk profiles. Moreover, record-breaking economic losses from hurricanes, wildfires, and freeze events, have driven significant premium increases, particularly in high-risk geographic regions.

The 2024 home insurance market continued to experience sharp premium increases. Internal policyholder data comparing January through August 2024 to the same period in 2023 showed a national average annual premium rise to $2,072, a significant 20% increase from $1,723 in 2023.

Over the past six years, premiums have increased by 78%, placing persistent financial strain on homeowners. While the personal lines industry’s year-over-year improvement in underwriting losses was an important development, homeowners insurance carriers are still operating at a loss. Pricing is expected to stay high and continue to increase until profitability is restored.

“While the personal lines industry’s year-over-year improvement in underwriting losses was an important development, homeowners insurance carriers are still operating at a loss. Pricing is expected to stay high and continue to increase until profitability is restored.”

Looking ahead to the remainder of 2025, the trends that have shaped the insurance market will continue to challenge homeowners and carriers alike. As an insurance customer navigating the market, it is increasingly important to have a solid understanding of the ever-evolving insurance landscape, and proactive, detailed approaches are crucial. Here are 10 strategies to help customers avoid high premiums and at the same time get sufficient coverage.

 

Engage with Trusted Agents

Customers need to stay in touch with their insurance agents to stay updated on changes that could affect their policies. Agents can help identify gaps in coverage, explain new risks, and offer advice on options or discounts that might fit their situation. This ongoing communication ensures customers are prepared and adequately protected as circumstances and insurance requirements change.

 

Review and Update Insurance Policies Regularly

Customers should review their insurance policies at least once a year to ensure adequate coverage. This includes assessing and updating coverage limits and deductibles to reflect any home improvements, renovations, or changes in property value, reducing the risk of being underinsured.

 

Consider Higher Deductibles

By raising deductibles, customers accept more out-of-pocket expenses after a claim, which usually leads to a lower premium. This method is significantly safer than letting coverage lapse or lowering coverage limits.

 

Understand Flood Insurance Needs

Standard homeowner policies do not cover flood-related damage, leaving property owners vulnerable to significant repair and replacement costs. Flooding can result from various sources, including heavy rainfall, storm surges, overflowing rivers, and rapid snowmelt, and these risks are not limited to officially designated flood zones.

FEMA reports that approximately 25% of flood claims come from properties outside high-risk flood areas. This additional coverage is especially vital as weather patterns shift and urban development alters existing drainage systems, increasing flood risks in previously unaffected areas. Policies should be evaluated based on both current risks and potential future developments.

 

Consider Adding Coverage for Water Damage

Water damage is one of the most common causes of homeowner insurance claims, making it essential for customers to evaluate whether they have sufficient coverage. In addition to flood policies, homeowners should consider adding endorsements for increased protection against sewer backups and drain-related issues or raising coverage limits for water-related risks, particularly in areas prone to flooding or homes with aging plumbing systems.

Including service line coverage is also recommended to protect against costly repairs to underground water, sewer, or utility lines. Meanwhile, basic preventive measures can help reduce the risk of water damage year-round. Homeowners should consider installing sump pumps to manage water buildup, using smart water detection systems to catch leaks early, and insulating pipes to prevent freezing in colder months.

 

Stay Informed About Coverage Changes

Homeowners should stay informed about changes to insurance coverage, particularly for key home components like roofing, siding, and foundations. Policies may introduce stricter conditions, higher deductibles, or exclusions for older features. Regular policy reviews and proactively upgrading aging components can help maintain adequate protection.

By staying updated, homeowners can address these changes by replacing outdated components or adding endorsements to their policies, ensuring they have adequate coverage and avoiding unexpected expenses.

 

Plan for Natural Disasters

Customers in areas prone to natural disasters like hurricanes, wildfires, high winds, or hailstorms can protect their homes by investing in strategic improvements. For example, installing impact-resistant roofing and siding, reinforced garage doors, and protective systems like hurricane glass and shutters can reduce vulnerability to storms.

For regions at risk of wildfires, creating defensible space by clearing flammable vegetation, using fire-resistant building materials, and sealing gaps around roofs or vents can help protect homes. Installing hail-resistant shingles, anchoring outdoor structures, trimming weak or overhanging tree branches, and securing outdoor property reduces the risk of damage from hail, high winds, or heavy rains during storm seasons.

Homeowners should also review their policy to fully understand coverage for specific hazards like hurricanes, tornadoes, or hail. Since policy limits and exclusions can vary widely by location and insurance carrier, it is essential for customers to stay informed about their policy details.

 

Explore New Carrier Options

The evolving insurance market regularly introduces new carriers and competitive options. By comparing quotes from multiple providers, customers can evaluate premiums, deductibles, and coverage levels. Some carriers may offer unique discounts for bundling policies, maintaining claim-free histories, or having specific home upgrades like security systems or weather-resistant materials. Regularly exploring these options can help ensure customers get the best possible value for their coverage.

 

Understand the Implications of Non-renewal

Non-renewal notices can happen due to factors like increased risk, geographic hazards, or property-related issues such as an aging roof or poor maintenance. Insurance carriers may also issue non-renewals due to changes in underwriting guidelines and service area limitations. Understanding these factors and taking proactive steps to prevent risks can reduce the likelihood of a policy non-renewal. If a non-renewal does occur, shopping for new coverage promptly is critical to avoid gaps in protection.

 

Prepare for Increased Premiums

With the insurance market facing ongoing challenges, premiums are likely to continue increasing in the coming years. Customers should incorporate premium increases into their annual budgets to avoid financial strain and explore cost-reduction methods. Additionally, homeowners should work closely with their agent or provider to identify the factors driving premium increases and uncover potential savings.

By taking a proactive approach, customers can better manage rising costs while ensuring they maintain the coverage they need.

Women in Businesss

More Than Words

Ayanna Crawford is a public speaker who has helped many people, especially young women, find their own voice.

Ayanna Crawford is a public speaker who has helped many people, especially young women, find their own voice.

 

For the past three years, the Springfield Symphony Orchestra has presented its Fearless Women Awards to area women who embody bravery, advocacy, passion, perseverance, and authenticity.

Ayanna Crawford certainly represents all five qualities, which explains why the SSO included her among its class of 2025. But she also finds the honor humbling, recalling a recent conversation with SSO President and CEO Paul Lambert.

“He said, ‘oh my gosh, we’re so honored to honor you because you just do so much great work.’ And I’m thinking, ‘but I do what everybody else does, right? We just help and serve the community.’

“To be recognized like that was a little overwhelming because I’m not looking for the recognition,” she went on. “I just want to do a good job. I want to be a servant for the people I want to help. I want to be positive. I want to encourage everybody, no matter your walk of life, your religious background, your economic status, whatever. I want to help all of our people, you know?”

Many folks in Western Mass. certainly do know, because Crawford has been serving and helping in many ways for decades. And on June 19, she will take the stage at the MassMutual Center as co-emcee, along with White Lion Brewing Co. owner Ray Berry, of BusinessWest’s 19th annual 40 Under Forty gala.

Her career journey began in education — she taught for two decades in the Springfield Public Schools and as an adjunct professor at Springfield Technical Community College — and she is now both president of AC Consulting and Media Services, which helps nonprofits and other organizations with public relations, press releases, social media management, and marketing; and chief of staff to state Rep. Orlando Ramos, a role she assumed in 2020.

She also created a public speaking program about 10 years ago called Take the Mic, which helps young people in the region grow their confidence and self-esteem while becoming comfortable addressing large groups of people. Meanwhile, she’s an in-demand speaker herself on a wide range of topics, including race, women’s issues, and parenthood.

In short, Crawford has been speaking, teaching, and inspiring for a long time — and has no plans to slow down now.

 

Speaking Up

Crawford didn’t initially pursue an education degree at Westfield State University; she originally studied broadcast journalism, but found she didn’t like the camera and editing work. So she switched majors and found a different way to be a presenter: in the classroom.

“I’ve taught creative writing for middle school, and I’ve taught reading and language arts for elementary school. Those are the two areas I focused in on through my career, which was really awesome because I saw the fundamentals of reading and writing with my younger students and was able to be more creative with my older students,” she recalled.

During that time, she volunteered quite a bit in the community — a passion that has continued until today — and was gratified when students saw her in that setting.

“They were like, ‘Miss Crawford’s not just a teacher, she’s also part of our community. We see her at the grocery store, we see her at the mall, we see her at community events.’ So that was also an opportunity to connect more with my students.

“I want to be positive. I want to encourage everybody, no matter your walk of life, your religious background, your economic status, whatever.”

“And they knew that I wanted to see them successful, so whatever things that I could do to support them, with their families, with themselves, I was always there to help them,” she went on. And that philosophy became the basis of Take the Mic.

Ayanna Crawford says she wants to be a servant who encourages everyone.

Ayanna Crawford says she wants to be a servant who encourages everyone.

“When I was teaching elementary, I found that my children would do their presentations, and they would be really shy. They would cry; they wouldn’t want to do them. So I said, ‘well, what can I do to help?’ And I asked my principal, ‘can I just do a mini-lesson around public speaking?’”

The principal agreed, and the session went well, but Crawford thought she needed more time with them, so she received permission to create an afterschool program. When the middle schoolers caught wind of that, they wanted to join as well. And she knew she had something. So she took her initiative into the community.

Backed by a cadre of interns and volunteers, she has partnered with community colleges, especially STCC, creating a curriculum within its College for Kids summer program, and also conducted programs in the Springfield Public Schools and an afterschool program at the East Springfield branch of Springfield City Library. In all, the program serves young people from ages 6 to 18.

“Now some of the parents were saying, ‘oh, I need to take a public speaking class. You know, I want to do that too.’ We can’t do the full program with the adults, but we do a workshop around public speaking,” she noted, adding that all this work with Take the Mic is especially gratifying in that it can truly impact people’s lives in the long term.

“About 75% of the world’s population is afraid of public speaking. Even myself, growing up, I was afraid to as well. But there are strategies, techniques, resources, so many different things that you can use. I’ve done a lot of training myself to make sure that I’m on the cutting edge of the nuances of public speaking and making sure that not only the students have what they need, but the adults, too.

“We have had graduates come back to tell us, ‘I had a college interview, and I was more prepared than I thought I was because I took your course,’” she went on. “We’ve had youth come back to us to talk about their job interviews, saying, ‘I was more prepared than I thought I was for the job interview.’ So I think it does work, and it does help, and we do see impact.”

 

Making Connections

Crawford’s work with AC Consulting and Media Services also emerged from her time in education. He recalled her principal noticing she was doing a lot of community work, so she became the go-to person for connecting the school with community leaders, elected officials, and the media as well.

“I used some of that early groundwork to create my firm, where people ask me today, ‘hey, could you help us with this press release?’ ‘Could you help us getting the media to attend our event?’ ‘Can you help us with a flyer?’ ‘Can you help us with a little bit of marketing?’” she explained.

“I’ve helped nonprofits and small businesses that are up and coming; I’ve worked with folks with marketing and branding stuff, folks that want to get more exposure on TV and radio, helped them with their talking points, helped them put their press release together.”

Her foray into politics, culminating with her current role as chief of staff to Ramos (one of this year’s Alumni Achievement Award finalists; see story on page 19) began with her volunteer service on school PTOs, neighborhood councils, and, eventually, political campaigns. She later became chair of the Democratic City Committee for Springfield’s Ward 8, worked on Ramos’ campaign for the State House, and then joined him in that work, much of which she’s personally passionate about.

Take the Mic has helped young people develop self-esteem and empowerment through speaking skills.

Take the Mic has helped young people develop self-esteem and empowerment through speaking skills.

“Anything around education and our teachers, he always leans on me for that. I’m also very very concerned and passionate about our environment and anything that has to do with safety for our children,” she explained. “So it’s been a pretty positive experience being in that role and being a part of initiatives that can help people and change people’s lives.”

Crawford noted that many people in her role came from law or politics, but she joined Ramos from a background in education and community service, and that’s valuable.

“I’m just like everyone else that calls our office looking for support or assistance. I can say to them, ‘I get you, I understand,’ because we all can fall into situations where we need someone to help us. People call, and sometimes they’re ashamed, and I say, ‘there’s no reason to be ashamed. Everyone needs help once in a while.’ So I assure people, and I give them the confidence that they need.

“My whole premise, I think, is all about elevation, positivity, and helping those that are in need,” she added. “Whether it’s an individual or an organization, if I can help fill a need, then I want to be able to do that.”

As for her community work — she is currently on the boards of Parent Villages, American Service Alliance, and Behavioral Health Network, among other volunteer roles — Crawford said she learned about service from her mother.

“She was a nurse for many, many years, and she was always about helping and health and wellness for our community. I saw the work that she was doing, and I wanted to be authentically me, and asked, ‘what can I contribute to the community?’”

Crawford has been answering that question in many ways — fearlessly and impactfully — ever since.

Healthcare News

Brain Matters

 

As the number of Americans living with Alzheimer’s disease tops 7 million for the first time, nearly four in five Americans would want to know if they had Alzheimer’s disease before it impacted their lives. They also want treatment, even if it comes with risks, as long as it slows the progression of the disease. These are among the insights uncovered in the 2025 Alzheimer’s Disease Facts and Figures report recently released by the Alzheimer’s Assoc.

The nationwide survey of more than 1,700 Americans aged 45 and older examined awareness and attitudes about Alzheimer’s disease, early detection and diagnosis, tests used to help diagnose Alzheimer’s, and treatments that can slow progression of the disease.

“Our survey finds that people want to know if they have Alzheimer’s, and they want to know before it impacts their daily life. They want a simple test so they can access care earlier, including treatments that can slow the progression of the disease,” said Elizabeth Edgerly, senior director of Community Programs and Services for the Alzheimer’s Assoc. “Their interest in early diagnosis and treatment highlights how important it is that we keep advancing toward diagnostic testing that is simple to administer and widely available. We also heard loud and clear that Americans want disease-modifying treatments that can make a real difference after an Alzheimer’s diagnosis.”

The survey found that:

• 79% of Americans would want to know if they had Alzheimer’s disease before having symptoms, or before symptoms interfere with daily activities.

• 91% said they would want to take a simple test — such as a blood biomarker test — if it were available, although very few are familiar with these tests. Access to early treatment and care is the main reason cited for wanting a simple test.

• 80% said they would ask to be tested rather than wait for their doctor to suggest testing.

• 92% would probably or definitely want to take a medication that could slow the progression of the disease following an Alzheimer’s diagnosis.

• 58% said they would accept moderate to very high levels of risk with taking medication to slow the progression of Alzheimer’s disease in the early stages.

• If diagnosed with Alzheimer’s disease, 83% would be willing to participate in a clinical trial for treatment to help slow or cure the disease.

• 48% cited the ability to participate in clinical trials as a reason for wanting Alzheimer’s testing.

• 81% believe that new treatments to stop the progression of Alzheimer’s will emerge in the next decade.

• 66% believe that new treatments to prevent the disease will be available soon.

• 44% worry that insurance will not cover future care and treatment following testing.

• 41% are concerned about test accuracy.

Other concerns include the cost of testing and losing confidence in abilities or not being allowed to do certain activities (such as driving).

“As someone who has benefited from early diagnosis and treatment, I encourage others who are worried about their cognition to be proactive in addressing their concerns,” said Darlene Bradley, a member of the Alzheimer’s Assoc. early-stage advisory group. “The survey underscores what many of us living with Alzheimer’s believe — we want every opportunity to fight this disease and live the best life we can for as long as we can. I am living proof that there is life after an Alzheimer’s diagnosis.”

 

Concerning Trends

Additionally, the 2025 Alzheimer’s Disease Facts and Figures report found that the prevalence and cost of Alzheimer’s disease are rising. Among the findings:

• 7.2 million people aged 65 and older are living with Alzheimer’s disease.

• Total annual costs of caring for people living with Alzheimer’s and other dementias (excluding unpaid care) is projected to be $384 billion in 2025.

• Nearly 12 million family members and friends provide 19.2 billion hours of unpaid care, valued at an additional $413 billion.

• Deaths due to Alzheimer’s disease more than doubled between 2000 and 2022.

“Our survey makes it clear — most Americans want to take action if they experience cognitive problems,” Edgerly said. “With the rising prevalence of Alzheimer’s, it’s more important than ever that researchers, clinicians, health systems, public health officials, and other stakeholders work together to ensure all Americans have access to timely and appropriate Alzheimer’s diagnosis, care, and treatment.”

The report highlights several key efforts needed to improve early detection, diagnosis, and treatment in the current environment, including:

• Supporting research to validate and advance biomarker testing so it can be used widely in clinical settings to detect and diagnose Alzheimer’s disease at the earliest stages.

• Creating clinical practice guidelines to keep pace with rapidly evolving science. The Alzheimer’s Assoc. is preparing guidelines on blood-based biomarker tests (anticipated in 2025), cognitive assessment tools (also anticipated in 2025), and clinical implementation of staging criteria and treatment (anticipated in 2026).

• Improving physician-patient conversations about testing, diagnosis, and treatment so patients and their caregivers better understand the meaning of test results and the risks and benefits of new treatments. Physicians should have access to training to deliver information in a way that is easy for patients to understand.

• Addressing ethical concerns of early detection by making sure patients understand that tests only measure potential risk and that a formal diagnosis involves cognitive testing and other assessments, including the health professional’s clinical judgment. Counseling patients in advance and making sure that test results are shared by a physician who provides context can help avoid misinterpretation or undue emotional distress.

• Advocating for laws and policies that require insurance coverage of tests, which will speed up diagnosis and provide faster access to treatments that slow disease progression and support better care planning.

• Fostering public health efforts to educate healthcare providers and the public about the latest research and best practices for risk reduction, diagnosis, treatment, and safe, high-quality care.

Full text of the Alzheimer’s Assoc. 2025 Alzheimer’s Disease Facts and Figures report, including the accompanying special report, “American Perspectives on Early Detection of Alzheimer’s Disease in the Era of Treatment,” can be viewed at alz.org/facts.

Daily News

WARE — Country Bank announced the appointment of John Jahne as senior vice president and chief technology officer, a key strategic hire to support the bank’s continued growth, operational excellence, and digital transformation initiatives.

Jahne brings more than 25 years of experience in technology leadership, vendor management, and enterprise operations. With a proven track record in managing high-performing technical teams and delivering cost-effective solutions, his approach aligns with Country Bank’s commitment to customer service, efficiency, and innovation.

“John is a dynamic and forward-thinking leader,” said Marco Bernasconi, chief operating and innovation officer. “His deep expertise in IT strategy, enterprise architecture, and core banking systems will enhance our capabilities as we continue to evolve to meet the needs of our customers and communities.”

Throughout his career, Jahne has been a strategic leader on projects involving core banking conversions, mergers and acquisitions, and strategic sourcing, all while maintaining a sharp focus on cost savings and service improvements. He has also managed complex vendor relationships and negotiated high-impact contracts that improved operational performance and supported long-term institutional goals.

In addition to his corporate leadership role, he previously operated his own consulting and training firm, further demonstrating his entrepreneurial mindset and depth of technical knowledge in information security, server and network infrastructure, and application engineering.

“I’m excited to join Country Bank at such a pivotal moment,” Jahne said. “This is an organization deeply committed to its customers, communities, and corporate values of integrity, service, teamwork, excellence, and prosperity, and I look forward to contributing to its mission by delivering smart, scalable, and customer-focused technology solutions.”

Outside of his professional work, Jahne is a dedicated community leader and educator. He serves on the board of the Children’s Community School in Waterbury, Conn., supporting its mission to educate the minds, bodies, and spirits of children from urban environments. He is also a long-standing member of the Simsbury (Conn.) Technology Task Force, helping the town enhance its technology strategy and infrastructure. Within the banking industry, he contributes as a faculty member for the Connecticut School of Finance and Management, a program of the Connecticut Bankers Assoc., where he teaches technology in banking.

Daily News

HOLYOKE — OneHolyoke CDC will host a lunchtime event, “Building & Sustaining Livable Communities,” featuring U.S. Rep. Richard Neal, on Monday, June 16 at noon at Wyckoff Country Club, 233 Easthampton Road, Holyoke.

The event will feature speakers Neal, ranking member of the U.S. House Ways and Means Committee, who will offer a perspective from the federal level; Richard Sullivan, president and CEO of the Western Massachusetts Economic Development Council, who will offer a perspective from the business community; and Elise Rapoza, senior research associate at MassINC Policy Center, who will provide a viewpoint as a public policy expert, presenting her report on “Fostering Mixed-income Neighborhoods to Close the Economic Divide.”

There is a suggested donation of $50 for the event, which includes lunch. To register, visit oneholyoke.org/sustaining-communities.

Michael Moriarty, executive director of OneHolyoke CDC, will serve as moderator for the event, which aims to begin a conversation around how resources, innovation, advocacy, and collaboration all play a role in weathering the current instability of federal cutbacks, the specter of a recession, and related uncertainties affecting gateway cities and other communities large and small.

Daily News

AMHERST — The Amherst Business Improvement District (BID) announced the launch of Amherst Restaurant Week, taking place Sunday, June 8 through Thursday, June 12 in downtown Amherst. With more than a dozen participating restaurants and eateries, this weeklong event invites residents, students, and visitors alike to explore the diverse food scene that makes Amherst a standout dining destination.

Building on the legacy of the Taste of Amherst, which last ran in 2019, this reimagined event brings the focus back to the restaurants themselves. Diners can enjoy special offers, prix fixe menus, and exclusive deals at a wide range of local favorites, from casual cafés to upscale taverns; global flavors to homegrown comfort food.

“Amherst Restaurant Week is all about celebrating the incredible talent and variety we have right here in downtown,” said Robert Allingham, Marketing & Communications manager for the Amherst BID. “We want to make it easy and exciting for people to visit multiple restaurants, support our local businesses, and discover something new.”

To kick off the week, downtown Amherst will come alive on June 8 with free entertainment and local flavor. From 4:30 to 6 p.m., local band Prone to Mischief will perform a lively outdoor set downtown, creating an ideal atmosphere to stroll, dine, and enjoy the evening. At the same time, chef Bill Collins will host a free cooking demo at the White Lion Brewing patio, preparing asparagus marsala for attendees to sample and learn how to make themselves.

Participating locations will be marked with ‘Restaurant Week Participant’ window decals and table signage inside, and additional details — including each restaurant’s specific offer — can be found at amherstdowntown.com and by following @AmherstDowntown on Instagram.

Daily News

LENOX — Local seniors and families can learn about elder law issues at events being hosted by area councils on aging in Great Barrington (June 11), Lee (June 12), Stockbridge (June 21), and Monterey (June 25) in collaboration with the Massachusetts Bar Assoc. (MBA) and Berkshire Law Group of Lenox.

The events are part of the statewide Elder Law Education Program presented by the MBA, which correspond with its publication of the revised and expanded “2025 Elder Law Education Guide.” The 16th edition of the resource guide will be available for free at events and online at the MBA’s companion website, www.massbar.org/elderlaw.

This year’s program will feature Paula Almgren, an elder law and estate planning attorney and founder of Berkshire Law Group. Almgren, who contributed to the resource guide, has been on the front lines of eldercare for more than years. She will give a presentation entitled “I Wish More Seniors and Families Knew … Insights from an Elder Law and Estate Planning Attorney.”

Attendees will learn how elder law expertise adds value to estate planning, five critical financial and health directives for estate plans, key options and strategies for protecting a home and assets, little-known community benefits to help pay for care, and three ‘what-if’ questions every senior must ask themselves.

Almgren will be joined by two Berkshire Law Group colleagues, attorney Bryan Murphy and RN/Care Coordinator Kulli Bloom, who leads the firm’s TWC (the Whole Crew) annual program combining estate planning and asset protection with care advocacy and coaching for seniors and families.

The events are open to the public. Times and locations are as follows:

• Great Barrington Council on Aging: Wednesday, June 11, 1:30 p.m. at the Claire Teague Senior Center, 917 South Main St.

• Lee Council on Aging: Thursday, June 12, 1:30 p.m. at the Lee Council on Aging and Senior Center, 21 Crossway St.

• Stockbridge Council on Aging: Saturday, June 21, 10 a.m. to noon at the Red Lion Inn. Continental breakfast is free, but reservations are required by June 10 by calling (413) 637-5075 or emailing [email protected].

• Monterey Council on Aging: Wednesday, June 25, 2 p.m. at the Monterey Library, 452 Main Road.

Alumni Achievement Award Cover Story

All AAAs

In 2015, BusinessWest, created a new recognition program. Well, let’s call it a spinoff of an existing initiative.

Indeed, the Alumni Achievement Award recognizes those individuals who have most expanded upon the résumés that earned them membership in the 40 Under Forty Club.

And while there is usually one winner each year (there have been two on a pair of occasions), we profile the finalists for the award each year, because … well, just being among the handful of top scorers is an achievement of note.

The five stories on the following pages certainly convey continued excellence in the professional world — usually with a step or two or three up the ladder — and continued commitment to giving back to the community. They also provide some looks into the personal lives of some outstanding individuals, each of them worthy of the award known as AAA.

The Five Finalists for 2025 are:

Click on the photos below to read their stories

The winner will be announced at the start of the 19th annual 40 Under Forty gala on Thursday, June 19 at the MassMutual Center. Once again, the presenting sponsor of the AAA program is Health New England.

Meet the 2025 Alumni Achievement Award Judges:

Ashley Bogle is assistant general counsel and director of Legal Services for Health New England, where she manages the day-to-day operations of HNE’s Legal Department, from reviewing contracts to providing regulatory guidance and maintaining licenses and accreditation. A 40 Under Forty honoree in 2021 and a founding member of HNE’s diversity, equity, inclusion, and belonging committee, she was recognized by the Urban League of Springfield this year as its Health & Wellness Hero for her commitment to health equity, legal advocacy, and community enrichment.

A 27-year veteran of Monson Savings Bank, Dan Moriarty has been the institution’s president since 2020 and added the title of CEO in 2021. Earlier this year, BusinessWest named him one of its 2025 Difference Makers, largely for his commitment to the community — he volunteers about 200 hours a year — but also his stewardship of a philanthropic culture at Monson Savings, which has given about $1 million to 420 organizations over the past five years, with employees donating about 1,700 hours in the community each year.

Meghan Rothschild, a member of the 40 Under Forty class of 2011 and the recipient of the 2024 Alumni Achievement Award, is president and owner of the marketing and public relations firm Chikmedia, which puts an emphasis on female-run organizations and women business owners, offering strategic marketing planning and creative public relations. Increasingly in demand as a public speaker on topics ranging from enterpreneurship to social media training to women’s health, she is also a melanoma survivor and a fierce advocate for skin cancer awareness and prevention.

Features Special Coverage

Filling in the Canvas

Raipher Pellegrino stands near the huge curved window on the second floor of the property at 280-302 Worthington St., known as the Underwood Building.

Raipher Pellegrino stands near the huge curved window on the second floor of the property at 280-302 Worthington St., known as the Underwood Building.

 

Raipher Pellegrino paused at the huge, curved second-floor window facing the corner of Worthington and Dwight streets.

“How’s that for a view?” he asked rhetorically, noting that it’s been quite some time since anyone — other than those he’s had out for tours — has looked out that window, some recent history he intends to change.

Indeed, he envisions a Pilates studio, a gym, or something similar on the second-floor space at 280-302 Worthington St., a property known as the Underwood Building, which has been vacant or mostly vacant for more than decade. And that space is just part of a much larger canvas that Pellegrino, the noted personal injury lawyer and real estate developer, working in partnership with his brother, Joseph, and the city of Springfield, is intent on filling in.

While doing so, he’s writing the intriguing next chapter in the history of what has been called (and is still called, even though it hasn’t lived up to the title) Springfield’s ‘entertainment district.’

This is the Worthington Street corridor, specifically the blocks just west of Dwight Street. It has been growing increasingly quiet over the past decade or so as restaurants, clubs, other businesses, and even a nonprofit (Suit Up Springfield) have shuttered or moved. The closing of Dewey’s Jazz Lounge last month was just the latest blow for the area.

It was with the intent of reinvigorating that corridor that Pellegrino and his brother acquired the three buildings east of Duryea Way at auction in 2021. With support from the city in the form of a $2.5 million grant and infrastructure improvements, Pellegrino is filling in his canvas.

Some of the spaces have been filled, like Petra Hookah Lounge, which features Mediterranean food and reopened last fall in extensively renovated space. Others are nearing completion, such as the new restaurant called Mamou, to be owned and operated by the chef at the former Chef Wayne’s Big Mamou, set to open this summer. And still others, including three more restaurants, a music venue to host between 250 and 400 people, and other businesses, like that projected Pilates studio, are still weeks or months away. Meanwhile, several residential units have been renovated, and more will be added to the mix.

“I think it’s vitally important to bring this area back — it raises the quality of living for those living downtown, and it provides places for people to go and eat. That was my desire with this, and it’s a much more difficult project than I think anyone envisioned, but I think we’re starting to see it evolve, and we’re seeing a lot of momentum.”

“The pieces are coming into place,” said Pellegrino, who envisions five restaurants in all, most with doors opening out onto Worthington Street and outdoor dining, in addition to a club and other businesses that will support one another and bring people — and energy — back to the Worthington Street corridor.

“I think it’s vitally important to bring this area back — it raises the quality of living for those living downtown, and it provides places for people to go and eat,” he said. “That was my desire with this, and it’s a much more difficult project than I think anyone envisioned, but I think we’re starting to see it evolve, and we’re seeing a lot of momentum.”

Tim Sheehan, Springfield’s chief Economic Development officer, agreed, noting that the city has invested more than $3.2 million in the entertainment corridor for everything from outdoor dining facilities to small-business assistance to interior buildout for commercial tenants.

This ground-floor space in the Underwood Building is being renovated for use as a music venue, what Raipher Pellegrino describes as an “Iron Horse-like” facility.

This ground-floor space in the Underwood Building is being renovated for use as a music venue, what Raipher Pellegrino describes as an “Iron Horse-like” facility.

“The city’s investment continues in the corridor, and with what’s coming forward, people will see a lot of different options relative to dining in the dining district,” he said, adding that the goal is to bring both new businesses and a degree of long-term stability to a region that has not seen much of the latter.

Indeed, Brian Connors, deputy Development officer for the city, used understatement when he said the entertainment district has had “ebbs and flows.”

By that, he meant some good times, but also controversy with several late-night/early-morning incidents, and, from a business perspective, a high degree of turnover when it comes to restaurants and other businesses, problems compounded by the natural-gas explosion a block away in 2012.

For this issue, BusinessWest takes an in-depth look behind the plywood and brown paper over the doors and windows along that stretch of Worthington and into the future of the city’s entertainment district.

 

Work in Progress

It was raining intermittently as BusinessWest took its visit to the properties being redeveloped along that block on Worthington Street. The showers quickened the pace of the walks between the buildings, but they could hardly dampen the enthusiasm Pellegrino brought to his work as erstwhile tour guide, something he’s been doing often.

“This is a labor of love,” he said of the project, which is now approaching roughly $6 million in cost and represents perhaps the most extensive undertaking in a growing portfolio of real estate projects in Pellegrino’s portfolio.

That list includes the property at 265 State St. in Springfield — the large home later populated by commercial tenants but vacant in the ’90s and then restored by Pellegrino as a home to his offices — and its adjoining carriage house.

But it also includes a diverse mix of other properties, from charter schools in Springfield and Lowell, where Pellegrino went to college as an undergrad, to Springfield Country Club, which he acquired in partnership with the Hannoush brothers; from the property at 401 Liberty St. in Springfield, a former wire-manufacturing complex, now home to Behavioral Health Network, to the former Lunt Silversmith property in Greenfield, now home to a substance abuse center and mental health offices.

“The tenancy that we have needs to be established tenancy. In terms of going into the restaurant business as a startup business, it’s very, very difficult, and if the business model isn’t spot on, you have a tendency to have what we’ve had — businesses come in, businesses go out, businesses come in.”

Often, the projects involve properties that are historic in nature that require considerable renovations and modernization. Such is the case with the Worthington Street properties, which comprise a new challenge and a tremendous opportunity to reshape and reinvigorate the entertainment district, said Pellegrino, who started his tour at Petra Hookah Lounge, which opened its doors last fall, with the intent of showing what will be happening at the other properties along the street.

The block-long string of properties includes three buildings: 250-270 Worthington St., 272-280 Worthington, and 280-302 Worthington. The first two were built in the 1880s, and the third dates to the early 1930s.

Moving west to east, the properties were in progressively worse condition, he told BusinessWest, adding that 250-270 Worthington, most recently home to Jackalope Restaurant and now Petra (next door), was in decent shape, although both the residential units and restaurant spaces needed upgrades, including new HVAC systems. The property at 272-280, formerly home to several different restaurants, was in worse shape, he said, while 280-302 was “horrendous … uninhabitable.”

Efforts to make it habitable are among the many going on concurrently along that block, a project that came, as Pellegrino noted, with plenty of challenges — everything from renovating historic but badly deteriorated structures to securing established tenants — which became clear as he walked and talked about each of the buildings and the progress being made.

“With historic buildings like these, including one that hadn’t been occupied in 15 years, there are a lot of challenges,” he said, listing everything from floors one could see through to roofs that needed replacing to staircases that no longer meet code and need to be replaced. “This is a project that you can only figure out as you do it; we’ve systematically started at one end, 250-270 Worthington Street, and are working our way to the other.”

Starting with 250-270, he said Petra is now an established tenant, and there will be a new restaurant moving into the former Jackalope space by August or September. He declined to say what the entity will be but noted that it is an already established Springfield restaurant.

Raipher Pellegrino projects that five new restaurants, a music venue, other businesses, and new residential units will take shape along Worthington Street, reinvigorating the city’s entertainment district.

Raipher Pellegrino projects that five new restaurants, a music venue, other businesses, and new residential units will take shape along Worthington Street, reinvigorating the city’s entertainment district.

At 272-280, another new restaurant, Mamou, is expected to open later this month, and another new restaurant, a “bar-like” establishment with light fare, will be opening in the fall, he went on, adding that 280-302 Worthington will have a music venue, a breakfast/lunch restaurant, and other commercial spaces, six units in all, with tenants yet to be identified.

The music venue he’s envisioning will not compete with but rather complement existing venues such as the MassMutual Center, Symphony Hall, and the former CityStage, now being renovated into an arts center for youth, and be an “Iron Horse-like” venue, he said, a reference to the Northampton landmark that reopened last spring.

“The concept is to offer people live entertainment, but also support the restaurants,” Pellegrino said. “If you have an act and sell 250 to 400 tickets, people will want to eat before that.”

 

Building Momentum

As he stopped at that massive, curved window in the second-floor space above what will be the music venue, Pellegrino pointed to all the parking in the surrounding area, one of the many keys to the success of this project and the entertainment district overall.

Others include everything from improving the perception of public safety to creating stability with the business mix, as well as that supportive element that he mentioned.

Indeed, as the canvas gets filled in, the entertainment district will have a core of new restaurants and businesses, as well as some established eateries — Theodores’ and Del Rey Taqueria on Worthington Street, Osteria on Bridge Street, the nearby Student Prince, and other restaurants and taverns that will support one another, said Pellegrino, adding that the critical mass in his block of buildings should become a draw.

“All of the tenants understand the synergy — there’s discussion about that, and they work well with one another,” he noted. “The idea is that maybe someone can have dinner in one place tonight and have a drink in your place the next night; it feeds off one another. The more people we pull down into the region, the better the restaurants will do. The idea is to create the entertainment district, and the more the merrier.”

Sheehan agreed, noting there are several other keys to the success of this iteration, if you will, of the entertainment district.

These include everything from bringing experienced restaurateurs with proven concepts into the area to infrastructure upgrades.

“The tenancy that we have needs to be established tenancy,” he noted. “In terms of going into the restaurant business as a startup business, it’s very, very difficult, and if the business model isn’t spot on, you have a tendency to have what we’ve had — businesses come in, businesses go out, businesses come in.

“Our objective is to get more stabilized entrepreneurs into the spaces, and I do believe the tenancy that [Pellegrino] is putting forward reflects that stability,” he went on, adding that infrastructure improvements continue in the area, including additional upgrades, including more uplighting and plantings, to Stearns Square, capitalizing on work previously undertaken at that landmark.

Overall, the city has made a large commitment — in funding but also other forms of support — to the stability and growth of the entertainment district, said Connors, noting that public sector support, in the form of loans and grants for initiatives like outdoor dining, interior renovations, and relocation costs, are critical at a time when banks are often reluctant to lend for restaurant and brewery initiatives.

Pellegrino agreed, adding that the investments being made in the three properties along that block of Worthington Street and the individual spaces for restaurants and other businesses are another factor in the success quotient.

“These are major facelifts … these are beautiful, state-of-the-art restaurants. They’re coming into beautifully renovated spaces,” he told BusinessWest. “There’s no guarantee that any restaurant is going to succeed, but this gives them the best opportunity to succeed.

“Everyone has to do their part,” he went on. “The restaurateur has to put out good food and atmosphere; we collectively, with the city, have to provide a safe atmosphere and parking, so it’s inviting, and people feel comfortable coming downtown.”

Whether this picture will come together as Pellegrino and city officials anticipate remains to be seen. But there is great anticipation about what’s behind all that plywood and brown paper.

It’s the next big chapter in the life and times of Springfield’s entertainment district.

Insurance Special Coverage

Smart Policy

HUB International New England President Timm Marini

HUB International New England President Timm Marini

HUB International New England may be the largest insurance broker in those six states, President Timm Marini said, but that’s a point of pride that goes only so far.

That’s because there’s a difference between largest and best, and the latter is what the company strives for each day, and with each acquisition it makes.

And there have been plenty of those.

“We bought six agencies last year. We focused down in Connecticut a lot. You’ll see a couple more coming soon,” he said, adding that each acquisition has to make sense for both parties. “We bought two agencies down there, one in Fairfield County and one in the Putnam area — both smaller operations, but thirsting to partner with the backroom services that we offer, risk control, loss management, claims, financial services. We just do so many different things now.”

HUB International is no stranger to growth. The company was around 500 employees strong when FieldEddy, one of Massachusetts’ larger agencies, joined the organization in 2014; today, it boasts 19,000 across the U.S.

“A lot of it has been through acquisition, a lot of it through talent acquisition,” Marini said. “We’ve been out there acquiring really good people in their space where they operate — marketing, claims. I don’t know how many attorneys we have working for us in non-attorney jobs, but we’ve got highly educated people transacting and helping our customers.”

As for the smaller firms that join the fold, “they get expertise that they otherwise couldn’t necessarily afford on their own,” he said, noting that was essentially the draw for FieldEddy 11 years ago. “They get shared resources that are available to help make sales happen, make retention happen, and make the customer experience better. Just different minds, different thought processes.”

“We want to have a lot of conversations about how to help our customers and prospective customers survive through the maze of confusion. It’s dizzying the amount of change that goes on every day.”

HUB’s services run the gamut from business insurance and employee benefits to personal insurance and retirement services, with a wide range of specialties within each.

“We’ve refocused on small business, which Western Massachusetts has a ton of,” Marini said. “We’re focusing on some automation in there, some quick quotes, but also day-to-day service, partnering with our carriers to provide top-notch service to those customers. It’s our lifeblood. Small business is a backbone of the United States, and especially in Western Mass., Maine, Vermont, everywhere we are.”

On the middle-market business front, rates have receded a bit after a long stretch in the other direction. “It’s been three to four years of just delivering bad news, but you’re starting to see little to no increase, so that’s nice. Some of it is just loss-driven; if the customer had losses, then they’re getting increases.”

Since its entrance into the Western Mass. market in 2014 through acquisition of FieldEddy Insurance, HUB International has significantly grown its presence through both geographic and organic expansion.

Since its entrance into the Western Mass. market in 2014 through acquisition of FieldEddy Insurance, HUB International has significantly grown its presence through both geographic and organic expansion.

Meanwhile, HUB’s investment services represent one of its fastest-growing businesses; HUB has paired locally with Epstein Financial Services on that front. And these are important times for investors to have someone to consult with, he added, so they understand what’s happening in an uncertain market.

“There’s a ton of confusion, and it’s tough to keep track of all this,” Marini said. “With small business, middle market, employee benefits, and financial services, those four businesses, nobody can know everything. So it’s nice to have a peer group of experts to recommend to our customers so that they can deal with quality people.

“It’s funny, because if you think about what’s going on in the economy, it’s done nothing but really push people to talk to their advisors. And that’s kind of what we want to do, right?” he went on. “We want to have conversations, whether it’s about insurance or investment or risk services. We want to have a lot of conversations about how to help our customers and prospective customers survive through the maze of confusion. It’s dizzying the amount of change that goes on every day.”

That said, “seek your counsel; seek the advice of your experts,” he advised. “Don’t read your investment statement and get all upset and whatnot. Have a conversation. There may be some things moving around that you don’t know.

“I try not to look at my statements and things of that nature,” he added. “Of course, as you get older, you start to look at it. But at the same time, I don’t want to panic.”

 

Help … in Many Forms

Marini emphasized that the broad reach of expertise at HUB gives clients exposure to team members that can help them and have experience in their particular business or situation.

“We see the exposures, and we see the opportunities for improvement that could help their efficiency and effectiveness. And if you’re helping a business with efficiency and effectiveness, then you’re saving them time and money.”

“We see the exposures, and we see the opportunities for improvement that could help their efficiency and effectiveness. And if you’re helping a business with efficiency and effectiveness, then you’re saving them time and money.”

For example, “coming out of COVID really affected a lot of our manufacturing businesses. We heard a lot about the slowdown of supply and things coming in slower. That created a heck of a budgetary concern for some of those customers. But the only solution wasn’t to do more — because people were slow with reinvesting — but to do it more efficiently and more effectively over a shorter period of time. Better quality control, quality checking. That’s what we try to build, business solution relationships.”

The company employs high-tech methods to determine risk scores, he added. “We have data folks that can put in a mathematical equation using industry standards and data to predict loss. Not necessarily storms or things like that, but how much a machine can run before it breaks down, before it has a problem. It’s amazing the analytics we now see in our business.”

At the same time, he doesn’t want to lose the human touch of the company and especially a workplace culture that prioritizes work-life balance and employee appreciation.

“We want to make sure our employees feel the culture — that this is a pretty good place to work, and it’s a pretty good place to do business with. I never say the best because we’re still striving.”

Marini says HUB International has long maintained relationships of another kind as well — with the nonprofits and community organizations it supports with money, time, energy, and expertise.

Timm Marini, seen here with staff members during an employee-appreciation day at HUB, says the agency emphasizes a healthy workplace culture.

Timm Marini, seen here with staff members during an employee-appreciation day at HUB, says the agency emphasizes a healthy workplace culture.

HUB was recognized on the Military Times 2024 Best for Vets employers list for its efforts to hire veterans, and the company is working with Epstein Financial on a campaign to prevent veteran suicide.

Meanwhile, the company’s philanthropic and volunteerism arm continues to invest in its communities in myriad ways.

“It’s amazing how many different things that we invest in,” Marini said. “Our carrier partners invest along with us. Sometimes they’ll give us dollars to match, or, if we invest a certain amount, then they’ll double it or sometimes triple it. It’s nice to see that, especially in a time of need right now. I can’t tell you how many social service nonprofits, schools, educational institutions, and Boys & Girls Clubs we help.”

Meanwhile, employees are encouraged to volunteer for schools, nonprofits, and other community groups, often during their work hours if they need to.

“I still remain on about six boards, and they’re near and dear to my heart,” he noted. “Every time I think about walking away, I see the level of leadership on those boards is less and less, and doesn’t even meet quorum sometimes; it’s like, I can’t leave now. Some of them I’ve been on 20, 25 years. I’ve learned so much from doing it.”

 

Expansive Efforts

Marini has said HUB undergoes a due-diligence process before making an offer to acquire a smaller firm, one that involves three questions. Is it a good fit? Are they bringing something to the party to make HUB better? And can it grow? Meanwhile, for the agencies that come aboard, being part of a large, national company is a healthy balance between local autonomy and broader resources.

“We like to say we no longer have to grow just to grow, just to be big. We’re never going to get to the largest,” he told BusinessWest. “We’re around $5.7 billion dollars of revenue, and that affords us some scale in the marketplace so that we can invest in talent and we can grow, but hopefully just not to be big. We don’t want to just be big; we want to be best.”

It’s a message he hopes resonates with those 19,000 employees, who hopefully, as he noted earlier, feel the culture and do what they need to do to maintain a healthy work-life balance, and that means taking time off.

“I always promise, when people take their vacation, ‘don’t worry about your vacation. Your work will be there when you get back. We will take care of what the customer needs.’ And we allow them to enjoy their time.

“I often say, we’re not brain surgeons; we don’t save lives,” Marini added. “But we make lives better.”

Special Coverage Women in Businesss

Sisters at Work

Owners Abigail (left) and Rachel Begley

Owners Abigail (left) and Rachel Begley

 

The name says it all. The word ‘dream’ in particular.

It’s the culmination of a dream of two sisters, who grew up on a tree farm, to co-found a business centered on a passion for nature they both share.

Now, just a year after launching American Dream Landscape Design from her home in East Longmeadow, Rachel Begley said she and her sister, Abigail, have built a steady pipeline of projects, largely through word of mouth.

“We definitely have a passion when it comes to outdoor work, but we both had separate life paths. Abby moved out west. She was involved in commercial agriculture and other growing operations, kind of off the grid,” Begley said. “My life path was that I always had an interest in gardening, but I had other jobs throughout the years and raised my family for the past few years.”

But last April, the sisters started talking about a business plan.

“I said, ‘I have this idea. I would love to start a woman-owned landscape business. I have no idea how I’m going to do it, or if there’s even a need, but I just noticed there’s no women out there doing this,’” Begley continued. “And Abby adored the idea. She really encouraged it. And it kind of brought us back together.”

While walking BusinessWest around the property she and her husband, Hayden Smith, own, Begley pointed out flower beds, both complete and under development, that will serve as models to show potential clients.

“We work with flowers, mostly — my specialty is sustainable, native flowers — and we do a lot of the softscaping,” she explained, noting that they also put in trees and bushes. “So that means a lot of the vegetation — we’re adding in the plant features and the garden art, but we don’t do the earth-moving type of landscaping.”

At one recent job in Ludlow, they planted three trees and are going back to install an orchard with some fruiting trees and more flowering trees. A typical job begins by sitting down, hearing what the client’s goals are, and mapping out a plan.

“We’re helping save time and effort in the garden, but also we’re helping out with their property values. We’re improving their property, and we’re also making people happier. It’s nice being welcomed home with a beautiful, fresh flowerbed.”

“I listen to what their interests are, favorite flowers, and from there, I’ll just take off; I’ll start researching and drafting things. I usually go back one or two times before we start breaking ground. That way, we’re all on the same page.”

As for who drives the conversation, it’s a healthy mix, Begley added. “A lot of times, people have a good knowledge of different plants, but a lot of times, I am bringing in fresh ideas.”

 

From the Ground Up

On her website, Begley described the origins of American Dream as simply years of playing in the dirt with her sister and dreaming up beautiful outdoor spaces.

“Growing up on a farm, we’ve always been deeply connected to the land, learning the value of nature and sustainability. Over the years, Abby built her expertise in horticulture while I honed my skills in design, and together, we created a company that’s rooted in family values and environmental care,” she explained.

Rachel Begley says planting beds like this one serve as models for clients.

Rachel Begley says planting beds like this one serve as models for clients.

“From the very beginning,” she added, “we’ve been fortunate to meet so many inspiring people — fellow entrepreneurs, clients, coaches, and mentors — who have offered invaluable advice and support. Every step of this journey has been shaped by their wisdom and encouragement.”

Part of that process was going through an entrepreneurial program at EforAll Holyoke, followed by a few months of just ramping up working out the details of the business. American Dream didn’t tackle many projects that first year, “but then we got a good amount of customers asking us to start their projects this spring. And as soon as May started, we hit the ground running, and every week since, we’ve had jobs.”

She credits much of that early success to word of mouth, noting there are plenty of property owners who want yardscapes filled with flowers and plants, but may not know how to go about it, or simply don’t want to put in the work.

“We’re helping save time and effort in the garden, but also we’re helping out with their property values. We’re improving their property, and we’re also making people happier. It’s nice being welcomed home with a beautiful, fresh flowerbed.”

Besides growing their own plants, American Dream sources plants from a number of local growers, from Stony Hill Farm in Wilbraham to Garden’s Dream and Tarnow Nursery in Enfield, Conn. — relationships that essentially form an ecosystem of connected outdoor-focused businesses.

“As we all know, small business is the backbone of the economy. So, yes, I am a big promoter of small businesses,” Begley said. “Both my parents are entrepreneurs, so I’ve learned from them.”

Meanwhile, this growing business — no pun intended — is an opportunity to train other young people in gardening and landscaping. Ethan Andrews, one of two people who work in the business with the Begley sisters, has enjoyed his time there since coming on earlier this spring.

Rachel Begley says it’s gratifying to support other small businesses, like the nurseries from which she sources flowers and plants.

Rachel Begley says it’s gratifying to support other small businesses, like the nurseries from which she sources flowers and plants.

“It’s a very friendly, inclusive environment, we have a good time on the jobs, and it’s not very intense at work — it’s not super tiring,” he said. “And it’s good to see the work you can do, and you definitely help out people, make them happier, and make a nice, bright place for them to come home to.”

 

Garden Path

The team at American Dream see plenty of growth potential — and the opportunity to hire more employees — as they build their name and book of business. And while almost all their jobs so far have been residential, Begley sees potential on the commercial side; their first job this spring was at an industrial park outside Bradley International Airport in Windsor Locks, Conn.

“So I guess a goal for the business in the future is more collaborations with business owners or real estate professionals,” she said, noting that the days it takes to complete a project vary. “It depends on how big it is — that industrial park, we were able to accomplish in a week, and I did hire a couple of people to help out, so we had a team of six going. But it’s usually within two or three days that we can complete the job.”

Rachel Begley with Ethan Andrews, a new hire at American Dream in 2025.

Rachel Begley with Ethan Andrews, a new hire at American Dream in 2025.

Begley will have to wait a while to see if her own children want to work in the business — her daughter, Emerson, is just 4, and her son, Arthur, is almost 2 — but she enjoys having them nearby as she tends to her display gardens at home. “They help out with a little backyard biology once in a while,” she joked.

They might eventually feel like Andrews does. “What I enjoy most is that my office is in the great outdoors, and that every project is different,” he said. “You know, the goal of the project changes so often, and just tackling the problems and finding solutions is the best part.”

Begley agreed, adding, “there have been a lot of surprises. But it’s very, very gratifying. I think that this was the right path for me to take. I just wish I took it sooner; that’s the only regret. This is honestly my calling.”

Healthcare News Special Coverage

Critical Gaps

 

When Beverly Fein surveys the nursing landscape at Holyoke Medical Center, she sees both positives and challenges, and the difference is generational. Take new nursing graduates, for example; the hospital hired more than 25 of them last year.

“Many of them do their clinicals here. They have a good foundation working for us. They like the environment. So we’ve been lucky — we’ve been able to attract them,” said Fein, senior vice president and chief Human Resources officer for Valley Health Systems, which includes HMC.

“And many others were student nurse techs with us, which means they come on earlier during their schooling, while they’re still juniors or seniors, and we hire them as techs, and that creates a pipeline for nurses,” she added. “Many have come through that pipeline, which is a good thing.”

But finding experienced nurses? That’s been much tougher — and it’s a common lament across the healthcare industry.

“The biggest gaps are in nursing, especially when it comes to RNs and LPNs. The shortage is huge. So how does that impact bedside care at hospitals and long-term care facilities? They’re feeling the shortage.”

“We’re always looking for experienced nurses,” Fein said. “We have had a number of different open house events over the year, and we’ve been able to hire experienced nurses. We have a weekly Walk-In Wednesday, and we’ve been able to hire some experienced nurses just walking in, getting interviews on the spot, offers on the spot. That’s been a tactic we’ve been using in addition to some strong advertising on our intranet, as well as all the social media platforms.”

Nicole Polite, CEO of the MH Group in East Longmeadow, a staffing and recruiting firm with a robust healthcare niche, understands the industry challenges as well.

Beverly Fein says Holyoke Medical Center has hired dozens of new graduate nurses recently, but experienced nurses are harder to come by.

Beverly Fein says Holyoke Medical Center has hired dozens of new graduate nurses recently, but experienced nurses are harder to come by.

“The biggest gaps are in nursing, especially when it comes to RNs and LPNs. The shortage is huge,” she said. “So how does that impact bedside care at hospitals and long-term care facilities? They’re feeling the shortage.”

As are other settings. “Home health and hospice are definitely feeling it. Even outpatient and ambulatory centers are feeling it. Then, there’s a dire need for nurse practitioners and physician assistants in primary and urgent care. Believe it or not, we’re even struggling with telemedicine, especially in rural areas and underserved areas.”

The list goes on. Polite cited workforce gaps locally in behavioral health — psychiatrists, licensed social workers, and licensed professional counselors are in high demand — as well as physician specialties including cardiology and oncology (again, especially in rural and underserved areas). As for home health aides, she said the industry is exploding with the continued aging of the Baby Boom generation.

Michele Anstett, president and director of Visiting Angels West Springfield, promoted two CNAs into recruiting positions to bolster the home care agency’s efforts to maintain a workforce that keeps up with demand.

“They use their own personal stories and experiences with Visiting Angels to sell how much they love working here,” she said, adding that aides and nurses with plenty of options are prioritizing workplace culture as much as pay. “Now what is important is telling our story, and whether they like the way the work environment sounds.”

Karen Rousseau, dean of the School of Health Sciences at American International College, sees the workforce crunch from a different perspective — and a positive one for graduates.

She noted that nursing enrollment has been impacted a bit by free community college in Massachusetts, but it’s still strong, and there’s plenty of interest in AIC’s graduate nursing programs, with nursing recognized by many young people as a secure career choice, given the current state of the workforce.

“It’s a pretty strong job market in the region. The labor statistics show growth in PT and OT, and there continues to be a nursing shortage,” she noted. “Our graduates having no trouble finding positions. I’m hearing that current students seeking employment are being selective in what they choose.”

 

Glass Half Full

Anstett said recruiting has become more challenging in home care for a number of reasons.

“I’m a person who always thinks positively. I don’t try to dwell on, ‘gee we can’t get people.’ I try to think, ‘how can we get people?’ We do tend to use some different tactics, and it’s much different than before, when it was just putting an ad in the paper, and people would answer it. Now you have to get on social media, get on all these job sites, and you have to word it in a way that the algorithms won’t put it down at the bottom and no one will ever see it.”

Karen Rousseau

Karen Rousseau

“Our graduates having no trouble finding positions. I’m hearing that current students seeking employment are being selective in what they choose.”

One annoying aspect of the current market is … well, the ability of some applicants to be dismissive of the process, or even rude.

“A lot of times, we do have people that respond to the ads and seem interested, but then, when we set up an interview, they’re no-shows. One reason is they never intended to have a job, or applying for a job might have been a requirement to receive some kind of aid.

“It’s a different kind of mindset, and I don’t think it’s generational,” Anstett went on. “I definitely think it’s a society thing. We’ve had people of all ages do this ghosting thing. They come for orientation, and then they’re nowhere to be found. And it’s hard for us because it’s quite a process. We have to do background checks and reference checks and check their skill level, everything. It’s a dollar investment, and it’s heartbreaking when they get all the way through and you schedule them, and then they don’t show up.”

She said Visiting Angels continues to bring in quality caregivers, but the process is tougher, as she may wind up hiring two for every 10 interviews — and even then, their work-hour preferences might change between the interview and the hire.

As for retention, Anstett said it’s a mindset.

Nicole Polite says employers need to understand that potential young hires demand different a culture than in the past.

Nicole Polite says employers need to understand that potential young hires demand different a culture than in the past.

“I really believe a good work environment is the key. It’s creating a family culture at work, which is also very respectful of their family. If they need to get to something for their son or daughter, we do our best because we’re all moms and dads. My belief that no one in Visiting Angels is any better or more important than the other person. We’re all very important to the whole team, and I think that resonates.”

Another thing employers need to be mindful of today is burnout, Polite said, as many nurses and other healthcare workers are feeling it, and often feeling it intensely.

That’s one reason many nurses and doctors who are placed through the MH Group work in a contract capacity.

“Being a contract employee helps them to have work-life balance; they get to select when they want to work. The new term is Uber nursing, the ability to sign up for work when they want, like an Uber driver, which allows them more balance and to alleviate burnout.”

While the model is great for workers who desire it, it can actually benefit organizations as well, as the agency pays for benefits and malpractice insurance. Meanwhile, both sides get to test the waters before perhaps committing to something longer-term, Polite explained. “They find out, do they want to stay? What’s the environment like? What’s the culture like?”

 

Michele Anstett

Michele Anstett

“We’ve had people of all ages do this ghosting thing. They come for orientation, and then they’re nowhere to be found.”

She added that a nationwide shortage of nursing professors — who also sometimes feel burnt out — is taking its toll on the workforce as well, with many aspiring nurses being turned away from programs for lack of capacity.

 

Meeting the Needs

Speaking of higher education, colleges and universities with health programs are also looking at shifting needs in healthcare when planning new programs. For example, this fall, AIC will introduce a master of population and community health degree to meet a growing need for professionals who can mobilize community resources to address factors that affect people’s health and well-being.

“We feel there’s a need for public health in the community,” Rousseau said. “We had a master’s of public health, but we’re phasing that out. There hasn’t been a large demand for that, and UMass has a very large program. But a master’s in population and community health practice was driven out of the way we see the needs of employers in the region, and what will help them.”

Rousseau noted that there are many different types of roles in healthcare besides nursing, OT, and PT, noting another AIC program, its exercise science track. “It’s strength and conditioning, but you also use exercise as medicine to help people heal. You can perform all kinds of roles with that degree as well. Healthcare is a big industry. It’s not just the things you think of right off the bat.”

To meet its own workforce needs, Holyoke Medical Center has been innovative beyond just the Walk-In Wednesdays for nurses. Open houses for phlebotomists, another in-demand career, have been successful, Fein said, and the hospital has used temp agencies for roles like medical assistants and medical lab techs to test out their fit.

“We’ve recently been happy with the response to our open house events. It’s nice to have leadership from these areas present and for them to make offers on the spot if we feel there’s a great fit after the tour. If we have good dialogue and they have some experience and we feel good about them, we can bring them on pretty quickly. We’re trying to remove some of the hurdles and roadblocks, basically, and streamline the process.”

At the same time, Fein emphasized the importance of benefits to retention efforts, from a health package to a robust tuition reimbursement program that can funnel $7,000 to $8,000 annually toward a degree and help employees move into the positions they aspire to.

“I think a lot of new employees are very focused on work-life balance as well,” she said, noting that HMC has made some changes to vacation policies with that in mind. “That work-life piece is definitely significant with them. They’re speaking about it a lot.”

Polite hears the conversations, too.

“There will be a shift in the newer generation in terms of the healthcare workplace,” she told BusinessWest. “They’re in demand, and their demands are different; they have a different need for flexibility. So everyone needs to come to the table and come up with a better way to staff those medical positions, and it will need to include flexibility for employees.”

Filling in the gaps will take years, Polite she. “And the big fix is going to have to come from the government. There has to be some incentives for the younger generation coming in from their college years, giving them funding if they enter that field.”

It’s just one of many possible solutions to boosting the workforce, decreasing rampant burnout, and, most importantly, making sure patient needs are met.

Alumni Achievement Award

State Representative, 9th Hampden District

Orlando Ramos

Orlando Ramos

Orlando Ramos when he was named to the 40 Under Forty class of 2014, and today (top)

Orlando Ramos when he was named to the 40 Under Forty class of 2014, and today (top)

Orlando Ramos has a small classic car collection.

He once had four vehicles, but recently sold a 1974 Corvette. He still has a 1970 Chevy Monte Carlo, a 1989 Chevy Camaro IROC-Z, and a 1991 Ford Escort, and shows them all at area shows.

The Escort doesn’t sound particularly sexy, and Ramos acknowledged that, but it has taken home a lot of hardware at those shows, as has the Monte Carlo, he said, adding that the Camaro wins at pretty much every competition he brings it to.

Beyond first-place ribbons, the cars bring Ramos memories, a chance to meet new people and add more friends to an already large roster, and, perhaps most importantly, some relaxing moments to counter the many chaotic ones at the State House and within his district.

“I try to drive them on the weekends when I get some downtime, and I do some car shows on the weekend if I’m not busy with work,” he told BusinessWest. “It takes my mind off things. That’s where I find my peace — driving my classic cars … no radio, just the sound of the engine with the windows down.”

He considers the cars a passion, one of two that he has, with the other being the city of Springfield, which is now his sole focus within the 9th District (he used to represent a small section of Chicopee).

He grew up in the City of Homes, among several other places (his family moved frequently in his youth), graduated from Putnam Vocational Technical High School, did some boxing in the city, and later settled in Indian Orchard, which he still calls home. He served on the City Council, including as its president, before being elected to the House, and ran, unsuccessfully, for Springfield mayor in 2023, leaving the door wide open for another run down the road.

Most of those who nominated Ramos for the Alumni Achievement Award — and there were several — called him an ambassador for the city, a mentor to young people, and, in many ways, an inspiration to those in the minority community.

FAST FACTS

Age: 42
40 Under Forty Class: 2014
Title Then: Springfield City Councilor
Title Now: State Representative, 9th Hampden District
Walk-up Song: “Aguanile” by Marc Anthony
Years an AAA Finalist: 2

In addition, he’s a prolific filer of bills designed, in many cases, to safeguard the interests of his constituents while also addressing inequalities that still exist on many levels.

Indeed, Ramos said he filed 27 bills at the beginning of this session, the most he’s ever filed, and they involve everything from regulations for facial surveillance technology (there currently are none) to measures to protect taxpayers and cities and towns from utility companies that withhold property taxes by closing existing loopholes.

“The law was intended to help small, mom-and-pop businesses and individual residents that were struggling to pay their tax bills,” he explained. “It wasn’t meant to help multi-billion-dollar utilities to abuse that loophole.”

In addition to all this work at the State House, Ramos remains actively involved with the community, whether it’s in his neighborhood, where he sits on the Indian Orchard Citizens Council; coaching in a basketball league; turning up at car shows; or supporting small businesses.

“I always try to show up at small businesses and festivals and community events and be supportive of everything that’s happening in the community,” said Ramos, who has a new initiative that touches on many of his priorities, goals, and efforts to make a difference.

It’s called Ties to Success, and it’s designed to teach young men in Springfield public schools how to tie a tie — what he calls an important but overlooked life skill.

“Eventually, I hope to reach every graduating class in the city,” he said, adding that, in this, the program’s inaugural year, he and others working with him started with about 30 students at Putnam.

“I’ve recruited about 15 volunteer mentors from the public and private sector,” he said. “In addition to learning how to tie a tie, each student will leave with a brand-new tie, written instructions, and the invaluable experience of connecting with positive role models from the business and government sectors.”

Speaking of tying the knot, Ramos, a proud single parent of daughter, Ariana, now 21 (who was his date at his 40 Under Forty gala), announced that he recently got engaged to a member of the 40 Under Forty class of 2024, Natalie Mercado, owner and CEO of Sweetera & Co.

That adds another passion to a man who has several, including those cars. You might say he’s a driving force for positive change. Many people do.

—George O’Brien

Alumni Achievement Award

Owner, RMC Strategies

Ryan McCollum

Ryan McCollum

Ryan McCollum when he was named to the 40 Under Forty class of 2012, and today (top)

Ryan McCollum when he was named to the 40 Under Forty class of 2012, and today (top)

Ryan McCollum says he likes to have the circles in his life intersect.

And by circles, he means people who are in his life for various reasons — clients, friends, colleagues, elected officials — and causes and agencies he supports, everything from early childhood education provider Square One to the game of golf, especially for populations not generally associated with it.

To get his point across, McCollum gave a couple examples that help tell his story, and this particular story of how he is again a finalist for the coveted Alumni Achievement Award.

One references his involvement with a group called 16 Lyrics (formed with 15 friends), which is committed to combating racism and, among other initiatives, helps provide schools with books featuring diverse characters, authors, and storylines — “because, whether it was books or TV, it was hard to find characters that looked like me,” he noted.

“We had a golf tournament last year,” he said of 16 Lyrics. “I had Trap Golf, which I work with to bring people in the game, donate a bunch of stuff. I had a client from PricewaterhouseCoopers play with me. I made sure to ask elected officials to play or sponsor — we had a cart full of state reps. My wife and daughter helped in planning it. Circles intersected: my charitable world, a lobbying client, my family, and all my friends, and Get Set Marketing designed and printed all the tee signs and the like, and I work with them.”

FAST FACTS

Age: 45
40 Under Forty Class: 2012
Title Then: Owner and Principal, RMC Strategies; Marketing Consultant, Get Set Marketing
Title Now: Owner, RMC Strategies
Walk-up Song: “Get By” by Talib Kweli
Years an AAA Finalist: 2

The second example involves one of his clients, Holyoke Mayor Joshua Garcia, and the kickoff to his re-election campaign in February.

Garcia wanted Lt. Gov. Kim Driscoll to attend, and McCollum made some calls and secured an appearance, not just for that announcement, but also for a tour of the Hope for Youth Arts Center (formerly CityStage), a project being undertaken by another McCollum client, Robert Bolduc, and his Center for Hope & Families Foundation. He also helped organize a fundraiser for the lieutenant governor at LightHouse Holyoke, a non-traditional middle and high school that is another McCollum client. And to top it off, Young at Heart, the Northampton-based chorus and yet another client, performed at the event.

You might say bringing worlds together and having circles intersect is what McCollum does. Professionally, he’s an entrepreneur, the owner of RMC Strategies, a consulting firm that partners with Get Set Marketing to provide one-stop shopping for those with political marketing needs. He’s worked on several campaigns over the years, including those for Garcia and State Rep. Orlando Ramos, another of this year’s AAA finalists (see story on page 19).

McCollum is also heavily involved in the community and has been for decades. He’s among the founders of the Young Professional Society of Greater Springfield and currently sits on several boards, including those for Square One, Suit Up Springfield, 16 Lyrics, the Healing Racism Institute of Pioneer Valley, and the National Conference for Community and Justice.

“When people ask me what I do, I tell them I’m a political consultant, I tell them I’m a lobbyist, but I do a lot of connecting of folks whom I think should be connected,” he said, adding that this unique and important skill has defined his professional career and personal life.

And it certainly explains why is a finalist for the Alumni Achievement Award for the second time in three years.

As does his outlook on simply … being kind.

“Kindness, and being kind, is a great business and career strategy, and on so many levels,” he told BusinessWest. “Especially in my business — the relationship business. Treating people kindly goes a long way. It can be hard to be kind all the time, because we’re all human … but it’s important, and it’s something I work on.”

As for the game of golf, McCollum plays whenever he can — he’s partial to Springfield’s municipal courses, Franconia and Veterans — and has become involved with various efforts and outfits, such as Trap Golf out of Atlanta, which was created to bring more people into the game, “especially communities that don’t intersect with it often,” as he put it.

“I like to be America’s golf guest,” he joked, adding that he plays with friends as well as entering tournaments for various causes throughout the summer.

“It’s a great game,” he went on, adding that, among other things, it provides more opportunities to enable circles to intersect and for him to continue his work as a connector.

—George O’Brien

 

FAST
FACTS

Age: 45

40 Under Forty Class: 2012

Title Then: Owner and Principal, RMC Strategies; Marketing Consultant, Get Set Marketing

Title Now: Owner, RMC Strategies

Walk-up Song: “Get By” by Talib Kweli

Years an AAA Finalist: 2

Alumni Achievement Award

Partner, Meyers Brothers Kalicka, P.C.

James Krupienski

James Krupienski

Jim Krupienski when he was named to the 40 Under Forty class of 2010, and today (top)

Jim Krupienski when he was named to the 40 Under Forty class of 2010, and today (top)

It’s called Krupienski’s Korner.

That the name of the … let’s call it gathering spot in the break room at the accounting firm Meyers Brothers Kalicka.

Jim Krupienski is host and unofficial bartender at the Korner on Friday afternoons just after 5 during tax season. He said tax preparers and others at the firm can get a libation if they are so inclined, but also, and more importantly, a much-needed reprieve from the pressures that build as April 15 approaches.

FAST FACTS

Age: 46
40 Under Forty Class: 2010
Title Then: CPA Manager, Health Care and Pension Audit Divisions, Meyers Brothers Kalicka, P.C.
Title Now: Partner, Meyers Brothers Kalicka, P.C.
Walk-up Song: “Dream On” by Aerosmith
Years an AAA Finalist: 1

“It’s just a way for people to step away after a long week and just talk about something other than tax returns, take a deep breath, and unwind,” said Krupienski, noting that, with his Korner, he is continuing a tradition started years ago by retired partner Bob Perry, who operated Perry’s Pub for those same reasons.

Korner keeper is one just one of the many additional roles and responsibilities Krupienski has assumed since he joined the 40 Under Forty club in 2010. Then, he was CPA Manager for the Health Care and Pension Audit Divisions. Now, he’s one of six partners who together manage all operations at the firm.

Krupienski’s focus points are marketing and what’s known as the firm’s Business Development Group, an initiative that empowers emerging professionals to develop their networking skills, build a clientele, and foster strong client relationships.

To this and his many other assignments, Krupienski brings energy, creativity, a strong emphasis on teamwork, and a mindset of building a stronger firm through a focus on people. All this helps explain why he is a first-time finalist for the Alumni Achievement Award.

“Jim has not only enhanced his professional stature but also elevated the firm’s reputation in the broader business community,” wrote Howard Cheney, another of the firm’s partners, who nominated Krupienski for the honor. “This ongoing commitment to excellence, innovation, and community engagement has significantly contributed to the firm’s success and continued growth, marking Jim as a pivotal figure in its upward trajectory.

“Jim’s contributions to the firm’s corporate culture, especially through initiatives like Krupienski’s Korner, illustrate his dedication to creating a cohesive, supporting, and engaging workplace environment,” Cheney continued. “These somewhat intangible contributions to the firm are invaluable, playing a significant role in enhancing employee satisfaction and morale.”

Krupienski, who became partner in 2017, said his new role and responsibilities have created learning experiences on many levels that are, of course, continuing. He listed COVID as one of those experiences.

“That was an interesting, challenging time … we were all learning together,” he said of the partnership team. “We’d have partner meetings several times a week just to figure out the next steps while the governor was making his decisions; we were trying to figure it all out and make very quick, very real decisions that were impacting people and their well-being. And this was the in middle of tax season.

“Through it all, we learned a lot about ourselves, about our firm, about our employees — and in the end, we came out stronger,” he went on, adding that this learning continues on many levels.

And while he continues to mature as a leader, mentor, and motivator, Krupienski remains active in the community, especially in his home community of Westfield. There, he is involved with everything from Little League to the Chamber of Commerce to the YMCA. He is also current chair of the Westfield Foundation.

Meanwhile, he is involved with the firm’s many efforts to support area nonprofits and individual causes and initiatives. Under his influence, MBK has supported entities such as Habitat for Humanity of Greater Springfield and the Food Bank of Western Massachusetts through donations, volunteering, and raising awareness. He’s also a strong supporter of the firm’s Dress Down for Charity Days, a fundraising effort that benefits various local charities, including the Veterans Home at Holyoke and the Massachusetts Special Olympics.

And he is continually encouraging those at the firm, especially the young professionals, to get involved themselves, as supporters of nonprofits, but also as board members, roles that support those agencies but also help individuals develop into leaders in the community.

When not working — at MBK or in the community — Krupienski is usually spending time with family — wife Megan, son James, and daughter Hayley. His children were very young when he joined the 40 Under Forty club, but are now a junior in college and a graduating high school senior and softball player, respectively, with James poised to follow his father into the accounting field.

—George O’Brien

 

 

 

Alumni Achievement Award

Partner, Skoler, Abbott & Presser, P.C.

Amelia Holstrom

Amelia Holstrom

Amelia Holstrom when she was named to the 40 Under Forty class of 2015 and today (top)

Amelia Holstrom won’t ever have any trouble remembering when she joined the 40 Under Forty club.

It was near the time her first child was born. Make that very near.

Indeed, the day after Holstrom posed for her 40 Under Forty photo — “they told me to bring a prop; I said, ‘isn’t my stomach enough of a prop?’” — she was in labor. She recalls being in the hospital after delivery and facing a deadline to pick a walk-up song for the gala.

FAST FACTS

Age: 39
40 Under Forty Class: 2015
Title Then: Associate Attorney, Skoler, Abbott & Presser
Title Now: Partner, Skoler, Abbott & Presser, P.C.
Walk-up Song: “Gonna Fly Now” from Rocky
Years an AAA Finalist: 1

“I didn’t have a lot of time to think, so I just went with the theme from Rocky,” she recalled, adding that the gala at the Log Cabin that June marked her first real public event since she gave birth to Carter, who is now 10 and an avid soccer player.

Attending his games, and also her younger son Reid’s track meets, are just a few of the many things Holstrom now packs into a busy schedule that also includes many forms of giving back, including several roles within her home community of Wilbraham, as well her day (and sometimes night) job as a partner with the Springfield-based law firm Skoler, Abbott & Presser.

It’s a schedule that’s helps explain why she is a finalist for the Alumni Achievement Award for 2025.

Holstrom was an associate attorney when she became a member of the class of 2015. Today, she is a partner and one of the leaders of a firm that specializes in employment law, a subject Holstrom likes to talk about, and on many different levels, from interviews with the press to leadership roles in events hosted by the Employers Assoc. of the NorthEast, MassHire Springfield, and others.

“I pride myself on being able to explain complex issues in everyday language so that everyone will understand and get a grasp of what they need to know.”

This is an intriguing area of the law, she told BusinessWest, one where there is both constant change and an overriding mission — to help employers stay on of top of all that change and, at the same time, avert potential legal trouble.

“In this area of the law, I have a unique opportunity to advise employers before something happens,” she said. “I can give them advice so that, if they are sued by an employee, they’re in the best position to defend that matter. And sometimes, I can guide them through the process with a specific employee issue, and a lawsuit never arises.

“Employment law is an area of the law that changes frequently, and it’s really important for employers to keep up with that change,” she went on. “If they don’t do that, they could find themselves facing a lawsuit, including a wage-and-hour claim or another type of claim. So I’ve dedicated my time to learning employment law inside and out, knowing everything there is to know.”

Helping employers navigate the rough seas created by constantly changing employment law requires several skills, said Holstrom, especially the ability to both listen and communicate effectively.

“One of my mentors when I first started with the firm really talked about how knowing the information is one thing, but being able to explain it to supervisors and managers in a way that is understandable is the most important part of the equation,” she noted. “I pride myself on being able to explain complex issues in everyday language so that everyone will understand and get a grasp of what they need to know.”

And there are several areas they need to know, including, most recently, paid family medical leave and issues involving diversity, equity, and inclusion.

As for other items on her busy schedule … these include serving with several area nonprofits, including the Girl Scouts of Central and Western Massachusetts, as chair of board development; the Food Bank of Western Massachusetts, as a member of the personnel committee; Clinical & Support Options, as a board member and clerk; and the East of the River Five Town Chamber of Commerce, as legislative chair.

Meanwhile, in Wilbraham, she serves as vice chair of the town’s Commission on Disabilities, chair of the Personnel Advisory Board, and, most recently, library trustee; she filled a short-term vacancy on that board and was recently elected to a three-year term.

These various contributions to the community were recognized by the Massachusetts Bar Assoc., which honored Holstrom with its Community Service Award for Hampden County in 2016.

And then, there’s her family, for which she always finds time, and to which there will always be a special connection to 40 Under Forty.

—George O’Brien

 

Alumni Achievement Award

Managing Shareholder, Bacon Wilson, P.C.

 Jeffrey Fialky

Jeffrey Fialky

Jeff Fialky when he was named to the 40 Under Forty class of 2008, and today (top).

Jeff Fialky says being managing shareholder of a law firm allows him to “put my money where my mouth is.”

For decades, he’s been counseling business owners large and small on matters from personnel to growth through acquisition to being prepared for the future and whatever it might bring.

And now, he’s doing all of the above and more for Bacon Wilson, a firm celebrating its 130th birthday. Fialky says it’s his job — his mission, in fact — to make sure it’s around for another 130.

“We have 115 employees, four offices, and we’re looking to expand — we’re looking at other geographic areas, other firms, other attorneys looking to join,” he said. “And you balance that with a business with exponentially increasing expenses, which creates unique challenges, but is exciting for someone who has been representing businesses and business owners for 30 years.”

Including the recently announed class of 2025, there are 760 members of the 40 Under Forty club. Fialky is now among the … let’s call them ‘most senior.’

“Will humans get to a point where they’re satisfied looking at a blinking cursor and a computer screen? I don’t think I’ll see that in my lifetime, but as lawyers, as a legal industry, we must be thinking about what the future has in store.”

He was honored in 2008, the program’s second year, just a few years after joining Bacon Wilson as an associate. That was so long ago, honorees didn’t have their own walk-up music, as they do now. When asked what he may have chosen, Fialky gave an answer that spoke to just how many years have passed.

“My tastes have changed over time … it would probably be something country now,” he said. “Back then, probably Beastie Boys, Metallica, or something in between; now it’s country.”

While his tastes in music have changed over the years, so have the responsibilities for Fialky, a finalist for the Alumni Achievement Award several times early on (the award was created a decade ago), but not recently. His ascension to managing partner has something to do with his return to the field, as does his continued involvement with the community.

With the former, he noted, it’s an intriguing challenge at any time, but especially now — for the legal industry and for business in general.

FAST FACTS

Age: 55
40 Under Forty Class: 2008
Title Then: Associate Attorney, Bacon Wilson, P.C.
Title Now: Managing Shareholder, Bacon Wilson, P.C.
Walk-up Song: None
Years an AAA Finalist: 4

“I enjoy this side of what I do,” said Fialky, who remains chair of the firm’s corporate and commercial department and serves as the senior mergers and acquisitions attorney as well. “I enjoy the entrepreneurial aspect, as well as the management, and they’re different.

“The management side is the day-to-day, P&L and balance sheet, the budget,” he went on. “The entrepreneurial side is imagining where the future lies and the practice of law in the Pioneer Valley.”

Which brings him to the subject of AI, technology that is casting a shadow over the future if many industry sectors.

“I don’t think we’ve seen it yet in our day-to-day, but you have to be realistic that it is going to change the way the practice of law looks in the future, maybe five to 10 years out,” he told BusinessWest. “Predicting what that’s going to look like is more art than science, but you must be thinking that far out as you see the billions that are being invested in AI and will continue to be.

“For so long, people wanted to look their lawyer in the eye; they wanted to hear from a human being when they were asking, ‘what should I do?’” he went on. “Will humans get to a point where they’re satisfied looking at a blinking cursor and a computer screen? I don’t think I’ll see that in my lifetime, but as lawyers, as a legal industry, we must be thinking about what the future has in store.”

As for his work in the community, Fialky continues to be involved with several nonprofits and business groups. That list includes the Springfield Regional Chamber of Commerce, which he has served as a board member since 2007 and as chair from 2013 to 2016, and the Springfield Museums, which he has served as a trustee since 2012.

Previously, he has been involved with agencies and causes ranging from the United Way to the Young Professional Society of Greater Springfield; from Leadership Pioneer Valley to the American Cancer Society.

Today, while continuing to give back and leading Bacon Wilson into its next 130 years, he finds time for family, especially his son, Samuel, born just after he was presented with his 40 Under Forty plaque, and daughter Madeline.

“They’re both just wonderful, so I spend a lot of time with them,” said Fialky, the now country music fan who has returned to being a finalist for the Alumni Achievement Award.

—George O’Brien

 

 

Daily News

SPRINGFIELD — On May 15, the Rotary Club of Springfield held its annual Paul Harris Luncheon to honor individuals and organizations making a difference in the community.

This year, Springfield Rotary recognized Robert Bolduc, honoring his decades of service and unwavering commitment to the community. His work has left a deep and lasting impact, from charitable giving through his company, Pride, to his and his wife Roberta’s involvement with the Springfield Symphony and the Center for Human Development.

Now, with the creation of the Hope for Youth and Families Foundation, Bolduc’s legacy of giving continues to grow. Established at his retirement, the foundation has already launched meaningful initiatives, including school partnerships, AmeriCorps collaborations, and the transformation of the former CityStage theater into a children’s art center.

During the luncheon on May 15, the Rotary Club of Springfield also announced the recipients of its 2025 Community Grants, supporting local nonprofits doing important work. These awards include $2,000 to Jewish Family Service of Western Massachusetts for equipment to support its Soccer Without Borders program, $1,500 to Make-It Springfield for two computer-build supply sets, $1,500 to the Michael J. Dias Foundation for two modern stoves for its sober houses in Springfield, and $1,000 to Dress for Success Western Massachusetts for pop-up shop equipment including clothing racks, a tent, and a table.

“We are grateful to all our community partners and proud to continue supporting programs that align with Rotary’s mission of ‘Service Above Self,’” Springfield Rotary Club Past President Samalid Hogan said.

Daily News

PITTSFIELD — The 1Berkshire 2025 Berkshire Trendsetter Award nominations are now open. This is a chance to self-nominate or nominate a deserving business or individual in the Berkshires. The awards will be presented at the annual Celebrate the Berkshires event. The Putting the Berkshires on the Map award winner will also be announced at this event.

“We are happy to announce the Trendsetter Awards are back for the 12th year,” 1Berkshire President and CEO Jonathan Butler said. “These awards allow us to shine a light on the exceptional individuals and businesses in our community. To date, 1Berkshires has given out over 65 of these awards, and we cannot wait to give out six more this year.”

The six Trendsetter categories are: Driving Visitor Engagement, Advancing Our Economy, Nonprofit Collaborator, Under 40 Change-Maker, Visionary of the Year, and Breaking the Mold. 1Berkshire encourages both businesses and individuals to self-nominate or to nominate others that are doing great work.

The deadline to nominate is Thursday, June 12. Nominees do not have to be members of 1Berkshire. Click here for the nomination form.

Daily News

WESTFIELD — Westfield Bank will hold a free shred event at its 1650 Northampton St., Holyoke branch on Saturday, June 14 from 9 a.m. to noon. In efforts to help the community dispose of their personal information properly, the bank has partnered with ProShred Security to provide the free shred event, with a limit of five boxes per person.

This is the first of four shred events the bank will offer this year. To see the full schedule, visit westfieldbank.com.

Picture This

Email ‘Picture This’ photos with a caption and contact information to [email protected]

 

Course of Action

This spring, Clinical & Support Options’ Friends of the Homeless program received a $1,001.80 donation from students in the Advanced Public Relations class in Westfield State University’s Communication Department. As part of their coursework, the class created and implemented a campaign to raise awareness and funds for Friends of the Homeless. 

Pictured: students are joined by Janice Humason, director of Case Management & Housing Placements at Friends of the Homeless (center); Professor Suzanne Boniface (third from right); and Sabine Macris Klein, interim dean of the College of Arts and Sciences at Westfield State (far right).

Pictured: students are joined by Janice Humason, director of Case Management & Housing Placements at Friends of the Homeless (center); Professor Suzanne Boniface (third from right); and Sabine Macris Klein, interim dean of the College of Arts and Sciences at Westfield State (far right).

 

 

Community Grants

More than 100 nonprofit leaders representing 40 organizations across the Pioneer Valley came together on May 13 at Florence Bank’s annual Customers’ Choice Community Grants Program reception to network and accept a total of $150,000 in awards. The annual event took place at the Garden House in Look Park in Florence. The grant program was founded in 2002, and, through it, Florence Bank customers are invited to vote for their favorite local nonprofit in hopes it will receive a share of grant funding. 

Pictured: representatives from the bank and Therapeutic Equestrian Center in Holyoke, which received a $2,368 grant.

Pictured: representatives from the bank and Therapeutic Equestrian Center in Holyoke, which received a $2,368 grant.

 

 

Reps for Rescue

Through their Reps for Rescue fundraiser in April, Hampden District Attorney Anthony Gulluni and Bree and Sam Wiater, owners of CrossFit Rift Valley, raised $2,400 for the Foundation for TJO Animals. The event included a series of workout sessions for all skill levels, as well as local vendors, food trucks, and raffles. The funds raised support much-needed veterinary care, rehabilitation, enrichment materials, and services for local animals on a journey to find their forever homes. 

Pictured, from left: Gulluni, Bree and Sam Wiater, and Foundation for TJO Animals Executive Director Janna Brown. (Photo by Chris Marion Photography)

Pictured, from left: Gulluni, Bree and Sam Wiater, and Foundation for TJO Animals Executive Director Janna Brown. (Photo by Chris Marion Photography)

 

 

Back to Square One

Freedom Credit Union recently announced a $7,500 donation to Square One’s “Back to Square One” capital campaign for its new campus. Since its launch two years ago, the campaign has succeeded in securing more than $13 million to build a new early learning and family support center in Springfield’s South End, at the same location where Square One once stood prior to the 2011 tornado. 

Pictured, from left: Kris Allard of Square One, Charlene Smolkowicz of Freedom Credit Union, Dawn DiStefano of Square One, and Glenn Welch of Freedom Credit Union.

Pictured, from left: Kris Allard of Square One, Charlene Smolkowicz of Freedom Credit Union, Dawn DiStefano of Square One, and Glenn Welch of Freedom Credit Union.

 

Shelter from Financial Storms

Monson Savings Bank recently donated $5,000 to the Salvation Army’s Ware/Monson Area Housing Assistance Program. This contribution will directly assist local individuals and families experiencing housing instability. The donation was presented by Dan Moriarty (right), Monson Savings Bank president and CEO, and Heather Arbour (left), vice president BSA/Fraud officer and Compliance manager, and longtime Salvation Army volunteer, to Wilfred Leslie (center), Service Extension director for the Salvation Army’s Massachusetts Division. The funds will be used to provide assistance with rent, utilities, and emergency housing needs.

The donation was presented by Dan Moriarty (right), Monson Savings Bank president and CEO, and Heather Arbour (left), vice president BSA/Fraud officer and Compliance manager, and longtime Salvation Army volunteer, to Wilfred Leslie (center), Service Extension director for the Salvation Army’s Massachusetts Division.

The donation was presented by Dan Moriarty (right), Monson Savings Bank president and CEO, and Heather Arbour (left), vice president BSA/Fraud officer and Compliance manager, and longtime Salvation Army volunteer, to Wilfred Leslie (center), Service Extension director for the Salvation Army’s Massachusetts Division.

 

Welcome to Westfield

Leaders from Baystate Health, Baystate Noble Hospital, and other community partners recently gathered at Baystate Noble Hospital to welcome new President and Chief Operating Officer Brandon Okezie. Peter Banko, Baystate Health’s president and CEO, and Westfield Mayor Michael McCabe introduced Okezie, who, prior to this appointment, served as associate administrator at George Washington University Hospital, a 385-bed, tertiary-care, academic medical center located in downtown Washington, D.C. 

Pictured, from left: McCabe, Okezie, and Banko.

Pictured, from left: McCabe, Okezie, and Banko.

 

Agenda

For more events, or to submit your upcoming events, visit BusinessWest’s event calendar online: https://businesswest.com/eventcalendar

 

Free Music Fridays

Through Sept. 5: Summer in New England starts early this year as live music returns to MGM Springfield with the Free Music Fridays Concert Series. Every Friday through Sept. 5, some of the area’s most popular bands and national artists will perform on the Plaza at MGM Springfield in the city’s South End, starting at 7:30 p.m. (weather permitting), with the exception of the July 4 performance, which will begin at 6 p.m. Local favorites such as Trailer Trash, Back in Black, Malado!, and Aquanett will return to the stage, along with newcomers including Neon 90’s, Green Day tribute Dookie, the music of Billy Joel and Elton John with Billy and the Jets, and Springsteen rockers Tramps Like Us. MGM Springfield will continue its partnership with White Lion Brewing to provide guests with a wide selection of craft beer during each Free Music Fridays concert. The series will also feature local food trucks, including Dev’s Mac N Eats, Batch Ice Cream, Wake the Dead Donuts, Jeannie’s Weenies, and the return of MGM Springfield’s Guac This Way.

 

Bountiful Bowls

June 10: Rchel’s Table of Western Massachusetts announced its biennial signature event, Bountiful Bowls: Growing Community Together, taking place at 5:30 p.m. at the Springfield Marriott Hotel. This powerful evening will honor the resilience and generosity of the local community in the fight against food insecurity. Hosted by Springfield Mayor Domenic Sarno (honorary chair) and emcee Barry Kriger, the event will spotlight the transformative work of Rachel’s Table and celebrate leaders who have made a profound impact in Western Mass. Honorees include Ellen Gold, Change Agent Award; Jill and Jim Stewart, Community Connectors Award; and the employees and community of Westfield Bank, Leading with Community: Newcomer Award. Rachel’s Table continues to combat food insecurity across Hampden, Hampshire, and Franklin counties. In 2024 alone, the organization delivered more than 925,000 pounds of healthy food; sponsored 57 gleans, harvesting more than 50,000 pounds of fresh produce from local farms; and supported 10 community gardens led by youth and seniors. With hunger affecting nearly half of households in Hampden County and over one-third in neighboring counties, Bountiful Bowls raises critical funds and awareness for Rachel’s Table’s programs that deliver immediate relief and build long-term food security. Visit www.feedwma.org to learn more and register for tickets or donate.

 

40 Under Forty

June 19: BusinessWest will celebrate the 19th annual 40 Under Forty Gala at the MassMutual Center in Springfield. The class of 2025 is profiled in the April 28 issue and at businesswest.com. The presenting sponsor of this year’s 40 Under Forty is PeoplesBank. Partner sponsors include Live Nation Premium, Mercedes-Benz of Springfield, and the Isenberg School of Management at UMass Amherst. Health New England is the presenting sponsor of the Alumni Achievement Award, the winner of which will be announced at the gala. Tickets cost $125. If they are not sold out, they may be purchased at businesswest.com/eventcalendar/40-under-forty-event-gala.

 

Hooplandia 2025

June 20-22: Registration is now open for Hooplandia, the third annual 3-on-3 basketball tourney and festival, at hooplandia.com. The event will take place at Eastern States Exposition (ESE) and the Naismith Basketball Hall of Fame. Games will be played at the ESE complex, with special games held at the Basketball Hall of Fame. In 2024, 75 basketball courts allowed accommodation for more than 650 games played by approximately 2,100 participants of all ages. Diverse divisions include young girls and boys, women, men, high-school ages, college level, OGs, veterans, and more. Fees range according to age. Players in the Special Olympics and Unified division can look forward to free registration, and those in the Hoops & Heroes division, such as active and retired first responders and military personnel, have access to discounted registration. Players are invited to build teams of four, create their own unique team name, design their uniforms, and register at hooplandia.com.

 

Whip City Animal Sanctuary Golf Tournament

June 28: Whip City Animal Sanctuary will host its fifth annual golf tournament fundraiser at St. Anne’s Country Club, 781 Shoemaker Lane, Feeding Hills. The tournament starts at 12:30 p.m. with dinner following at 5:30 p.m. There will be contests, raffle prizes, a free T-shirt for the first 50 players, and a cash bar. The registration fee is $125 per player and includes a cart and dinner following the tournament. The deadline to register is June 18. For additional details and forms, visit Whip City Animal Sanctuary’s website or Facebook page, or email Sonia Henderson at [email protected]. Whip City Animal Sanctuary is a 501(c)(3) nonprofit organization that provides a caring, safe, and long-term home for abandoned, rescued, and surrendered farm animals. It pays for all veterinary care, food, and shelter for these animals and is open for public visiting hours on Saturdays and Sundays from 10 a.m. to noon.

 

Feed the Kids Charity Golf Tournament

July 14: Feed the Kids, a local nonprofit focused on fighting childhood hunger, is seeking sponsors and donated auction items for its eighth annual Feed the Kids Charity Golf Tournament at Springfield Country Club. The event, which will include an online auction open to all, benefits local organizations that work to ensure children do not go hungry, including Square One, the Holyoke Weekend Backpack Program, Pioneer Valley Powerpacks, and Team No Kid Hungry. Local individuals and businesses can also support the cause by donating items or services for the silent auction portion of the event. The online auction will be open to the community for bids beginning on July 1 and will end on July 14, the day of the golf tournament. For more information or to sponsor the event, visit feedthekidsgolf.com and click ‘Register Now.’ To donation auction items, email Kadushin at [email protected].

People on the Move
Jodie Gerulaitis

Jodie Gerulaitis

Alyson Weeks

Alyson Weeks

Lorraine Askew

Lorraine Askew

Melissa Stefanowich

Melissa Stefanowich

Mary McGovern, president and CEO of Country Bank, announced the promotions of four team members. Jodie Gerulaitis has been promoted to first vice president of Community Relations. With more than 30 years of experience in financial services, she has a long-standing commitment to financial education and community engagement. She consistently represents the bank with professionalism, warmth, and a strong dedication to making a difference. Her passion for financial literacy is evident in her advocacy efforts, including her recent testimony at the Massachusetts State House supporting mandated financial literacy in schools. In addition to overseeing the bank’s financial literacy and community relations programs, Gerulaitis serves on multiple nonprofit boards and leads initiatives that strengthen the bank’s partnerships with regional organizations. She is a graduate of the Massachusetts Bankers Assoc. School for Financial Studies and the American Bankers Assoc. Bank Marketing School, and will graduate from the Stonier Graduate School of Banking this June. She also earned an executive certificate in management and leadership from the MIT Sloan School of Management. Alyson Weeks has been promoted to first vice president of Human Resources and Professional Development. With 16 years of service at Country Bank, including the past 10 years in the Human Resources function, she has played a pivotal role in shaping the bank’s culture and supporting its continued evolution. Her passion for developing people and building meaningful programs has strengthened professional growth opportunities for team members across the organization. In addition to her work at the bank, Weeks is an active member of the community, serving on the board of River East School-to-Career and as a member of the Pathfinder business technology advisory committee. She holds a bachelor’s degree in history from Worcester State University and a master’s degree in secondary education from American International College. Lorraine Askew has been promoted to assistant vice president and Retail Banking officer at the Ludlow banking center. A 23-year veteran of Country Bank, she brings extensive experience in customer service, retail banking, and team leadership. She is known for her strong mentorship and commitment to staff development, helping others grow into leadership roles. A dedicated community leader, Askew is actively involved with several organizations, including the Ludlow Community Center/Randall’s Boys and Girls Club, the VFW Auxiliary, the Get Your Pink On committee, and the Ludlow Rotary. She is a graduate of the Massachusetts Bankers Assoc. School for Financial Studies and recently earned her associate degree in business administration from Holyoke Community College. Melissa Stefanowich has been promoted to assistant vice president and Retail Banking officer at the Belchertown banking center. With more than 17 years of experience in the banking industry, she has built a career defined by hard work, leadership, and a passion for service. Stefanowich is currently attending the New England School for Financial Studies and is a dedicated advocate for community causes, serving on the boards of Community Options, Belchertown Day School, and the Massachusetts/Rhode Island chapter of the Huntington’s Disease Society of America. She also serves on the bank’s diversity, equity, and inclusion council and has led her branch through consistent growth and success.

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Mike Oleksak

Mike Oleksak

bankESB recently promoted Mike Oleksak, previously vice president, Commercial Lending, to the role of senior vice president, Commercial Lending team lead. Oleksak has 21 years of banking experience and joined bankESB in 2018. Before that, he was vice president, Commercial Lending at Westfield Bank, and before that, assistant vice president, Business Banking officer at United Bank. In his new role, he will oversee the Commercial Lending division’s strategic direction, operational management, and team development. This role is integral to driving portfolio growth, ensuring regulatory compliance, and fostering strong client relationships. Oleksak earned both a bachelor’s degree and an MBA from Southern New Hampshire University. He also completed the LeadNY program at Cornell University, a training program that helps improve leadership skills, self-awareness, issues analysis, critical thinking, and civic engagement. He is currently treasurer on the board of directors for Big Brothers Big Sisters of Western Massachusetts and is the soon to be president of the board of directors of the West Springfield Boys and Girls Club. He has also coached West Springfield youth soccer since 2018. bankESB also announced the promotion of three other employees: Darci Furr, Betsy Schabacker, and Robyn Michaud. Furr was recently promoted to assistant vice president, branch officer at bankESB’s 85 Broad St., Westfield office. She has 27 years of banking experience and joined bankESB in 1997 as a teller. Throughout her tenure, she has held the roles of teller supervisor, assistant branch manager, and most recently branch officer in Westfield. In her new role, she will continue to ensure the day-to-day operations of the branch run smoothly, while supervising and supporting frontline staff and building strong relationships within the Westfield community. Furr earned an associate degree from Springfield Technical Community College. She currently volunteers at the Westfield Soup Kitchen and is a member of the Kiwanis Club of Westfield. Schabacker was recently promoted to assistant vice president, branch officer at bankESB’s 134 College Highway, Southampton office. She has 21 years of banking experience and joined bankESB in 2004 as a teller. Throughout her time at the bank, she also held the role of senior teller, assistant branch manager, and, most recently, branch officer in Southampton. In this expanded role, she will have enhanced leadership responsibilities and will continue to deliver service to customers while playing a more active role in business development, community engagement, and cross-departmental collaboration. Schabacker earned a bachelor’s degree in art from Westfield State College. She is currently treasurer on the board of directors for Riverside Industries in Easthampton and is also a member of its development committee. Michaud was recently promoted to branch manager at bankESB’s 241 Northampton St., Easthampton office. She joined bankESB in 2018 as a teller. She has also worked as a personal banker, teller supervisor, and, most recently, senior assistant branch manager at the bank’s 605 Granby St., South Hadley office. In this new leadership role, she will have the opportunity to drive branch performance, ensure compliance with regulatory standards, and lead business development efforts to grow the bank’s presence in the Easthampton community. Michaud earned a certificate in branch management from the Massachusetts Bankers Assoc. She currently volunteers for Westfield on Weekends, Junior Achievement, and Veterans in the Park, and enjoys attending local chamber events.

•••••

Matthew Plasse

Matthew Plasse

Community Bank recently welcomed Matthew Plasse as regional president of the bank’s New England market. Plasse will lead business development and community engagement activities while fostering strong alignment across the bank’s various lines of business in the region. He will report to President of Commercial Banking Matt Durkee, whom he succeeds in this leadership position. Plasse has more than 20 years of experience in the banking industry, serving customers in New England. Prior to Community Bank, he held various leadership and middle-market banking roles at M&T Bank and its acquired institutions, including People’s United Bank N.A. Most recently, he served as senior vice president, group manager for M&T Bank’s Commercial Banking division in Vermont. Plasse serves on the board of directors for the Vermont Community Loan Fund and is a member of the organization’s business loan committee. He earned his bachelor’s degree in finance from Wake Forest University.

•••••

Bulkley Richardson announced that Ryan Barry, partner, was selected as a 2025 Go To Construction Lawyer by Massachusetts Lawyers Weekly, recognizing him as one of “the top construction lawyers across the Commonwealth.” Barry’s construction practice entails drafting and negotiating design and construction contracts for large and sophisticated projects, including academic buildings, hospitals, museums, nursing homes, resorts, manufacturing facilities, and high-end residences. He also advises clients on construction disputes and compliance with laws that govern prevailing wages, retainage, and liens. He has acted as counsel on large and complex projects with aggregate project costs exceeding $1 billion. Barry’s representative engagements include counseling on the building of a $300 million higher-education student center involving an internationally renowned architect; a $100 million advanced surgical and procedure wing for a large hospital; a $200 million, state-of-the-art academic science building; restoration and improvement of the federally protected historic home of a nationally celebrated writer; and a new dining hall construction for a preparatory school.

•••••

George Timmons

George Timmons

Holyoke Community College (HCC) President George Timmons has joined Presidents for Latino Student Success, a group of college presidents and chancellors committed to making their campuses learning environments where Latino students — and all students — thrive. Excelencia in Education, the nation’s premier authority on efforts to accelerate Latino student success in higher education, created Presidents for Latino Student Success in 2014 to support institutional leaders who are transforming higher education. Through the network, Timmons will collaborate with Excelencia and other post-secondary leaders to leverage expertise and resources, foster partnerships, and amplify current efforts to accelerate Latino student success in higher education at the national level. Timmons joins more than 150 leaders that belong to the Presidents for Latino Student Success network and lead the nation in enrolling and graduating Latino students.

•••••

Sandy Mackovich

Sandy Mackovich

Kelly Thadison

Kelly Thadison

Common Capital, the Springfield-based nonprofit loan fund and microlender, is expanding its capacity to serve local small businesses with two new staff hires. Sandy Mackovich has been hired as Common Capital’s new director of Lending, and Kelly Thadison has come on board as the newly created business navigator. In Mackovich’s prior position, she was senior analyst and Sales Operations manager for the Accion Opportunity Fund of San Jose, Calif., where she analyzed and underwrote commercial business loans for the nonprofit lender, focusing on underserved small businesses from low-income communities. At Common Capital, she will lead its award-winning lending program, recognized by the U.S. Small Business Administration as the top microlender and Community Advantage lender in Massachusetts for several years running. Thadison’s history with Common Capital is extensive. She was a previous borrower who grew a successful salon business in Springfield and later used her own small-business experience to join Common Capital as a business assistance program consultant. Now as Common Capital’s business navigator, she will provide direct support to prospective applicants, helping them with business planning, projections, and applications.

•••••

Polish National Credit Union (PNCU) announced the promotion of Shane Hall to vice president of Marketing. Hall began his career with PNCU as a summer intern in 2016 and joined the team full-time in 2018 after completing his master’s degree. He will continue to lead the Marketing department and oversee all facets of marketing strategy, communications, and community engagement. In his new role, he will continue to manage the marketing department and is responsible for the credit union’s digital marketing, advertising, sponsorships, and event coordination. He is known for his engaging public speaking style and active involvement in the community through hosting seminars, luncheons, and civic events on behalf of the credit union. A graduate of Merrimack College, Hall holds both a master’s degree in management and a bachelor’s degree in business administration with a concentration in marketing and a minor in political science. He serves on the board of directors for the Boys and Girls Club of Chicopee and is also a board member for Providence Ministries. He is also an Eagle Scout and an active member of the Holyoke St. Patrick’s Parade Committee, where he currently serves on the budget & audit committee, as well as a member of the Ancient Order of Hibernians James A. Curran Division 1 in Holyoke.

•••••

Jason Cote

Jason Cote

Nicole Pepin

Nicole Pepin

James Hagan, president and CEO of Westfield Bank, announced that Jason Cote has been appointed Retail Banking officer, branch manager at the bank’s 300 Southampton Road location in Westfield. He will be responsible for overseeing customer service, retail and business product sales, business development, and community outreach. Other responsibilities include managing general operations and employee development within the branch. Cote joins Westfield Bank with 12 years of prior banking experience in multiple roles, including vice president, senior branch manager. Active within his community, he serves as a committee member for the Boys & Girls Club of Chicopee Black Tie and Sneaker Gala. Hagan also announced that Nicole Pepin has been appointed assistant branch manager at the bank’s Park Street location in West Springfield. She will assist in managing all areas of the branch, including customer service, retail and business product sales, employee development, and general operations. Pepin began working for Westfield Bank 26 years ago as a teller in its Agawam location. She has worked in many of the bank’s communities, as both a teller and better banking specialist, before advancing to her current role. She graduated from Holyoke Community College with an associate degree in business administration.

•••••

MicroTek Inc., a nonprofit wire component manufacturer that provides employment support to individuals with disabilities, announced the promotion of Ellie Labonte to the position of sales representative. Labonte began her career with MicroTek in 2017 as an assembler and progressed to a sales coordinator position, where she managed sales activities by supporting customers and coordinating production with the manufacturing floor. As a sales rep, she will focus on strengthening customer relationships and developing new opportunities. MicroTek also announced the promotion of Luz Fernandez and Erin Miller to sales coordinator roles. Both employees have significant product knowledge gained from on-the-floor experience as a production supervisor and tooling technician, respectively.

Opinion

Editorial

BusinessWest launched its 40 Under Forty program in 2007 to recognize the rising stars in the 413. It’s become an immensely popular initiative that has created a somewhat exclusive club, if you will, one that now boasts 760 members.

That’s a big number, and something to bear in mind when considering a spinoff from that original program, something we call the Alumni Achievement Award, which, as that name suggests, recognizes 40 Under Forty winners who have continued to build on their résumés, both professionally and with their work in the community.

This is a far more exclusive club and, in many ways, a more notable achievement, just because of those numbers.

Which brings us to our latest AAA competition, if you will. There can be only one winner — and he or she will be announced at the 40 Under Forty gala on June 19. But we celebrate our finalists because it’s an honor just to be in that group. And these stories provide us with a great opportunity to tell more stories about individuals who continue to excel and find new ways to give back and make a difference.

Each of our finalists (see cover story) has a unique story, but there are common denominators, especially a commitment to this region and using their talents to improve quality of life here. Each story is compelling, and each finalist is certainly worthy of being the next AAA winner:

• Jeff Fialky was an associate at the law firm Bacon Wilson when he became part of the just the second 40 Under Forty class in 2008. He’s now managing shareholder, leading the firm through a time of change and challenge in that sector while also giving back to the community and, specifically, agencies and causes ranging from the Springfield Regional Chamber to Springfield Museums.

• Amelia Holstrom was an associate at the law firm Skoler, Abbott & Presser when she earned her 40 Under Forty plaque. She’s now a partner and a regional leader in this ever-changing, vitally important field of law. She is also active in the community, with groups from the Girls Scouts to Clinical & Support Options, and roles such as library trustee in Wilbraham.

• Jim Krupienski has risen to the rank of partner at the accounting firm Meyers Brothers Kalicka, where is a real leader and mentor to many young people entering the field. And he acts as a true role model for them, especially with the many ways he gives back to the community, whether it’s through his own work with the Westfield State Foundation or the Westfield YMCA, or the way he encourages the firm to support agencies ranging from the Food Bank of Western Massachusetts to Habitat for Humanity.

• Ryan McCollum is, in a word, a ‘connector.’ As the founder and owner of RMC Strategies, he coordinates political campaigns and spearheads the marketing efforts of a growing number of area agencies, businesses, and causes, many of them involving under-represented constituencies. And, since long before joining the 40 Under Forty club in 2012, and continuing through his career, he has been involved in the community, with agencies like Square One, YPS, Suit Up Springfield, and the Healing Racism Institute of Pioneer Valley.

Orlando Ramos and his family moved around a lot when he was young. They eventually settled in Springfield, which, for him, became a home — and a passion. He’s represented the community on the City Council, and now as state representative for the 9th Hampden District. It’s been 11 years since he was presented his 40 Under Forty plaque, and over that time, he’s continually found new ways to advocate for city residents and make the City of Homes a better place to live, work, and do business.

As noted earlier, all five are worthy of the AAA award, and all five should be celebrated for all they’ve done, and all they continue to do in, and for, this region.

Company Notebook

Western Builders Celebrates 50 Years in Business

GRANBY — Western Builders will celebrate its 50th anniversary on May 22. Since its founding in 1975, the firm has grown from a small general contracting company into a leader in commercial construction in the Western Mass. region. With a portfolio that includes affordable and market-rate housing, higher education renovations, senior living facilities, mixed-use developments, and historic rehabilitations, the company is known for its ability to solve complex problems, build strong relationships, and deliver lasting value. Western Builders will commemorate this milestone with a celebration with staff, partners, and community members in September. The company also plans to share stories and highlights from its five-decade history throughout the year. As the construction industry evolves, Western remains focused on sustainable building practices, embracing technology, and investing in the next generation of construction professionals, Hughes noted, and its renewed core values of determination, integrity, and accountability will drive the company forward into its next 50 years and beyond.

 

Tandem Bagel Opens Sixth Location in Ludlow

LUDLOW — Tandem Bagel Co. has opened its sixth location in Western Mass. along the riverwalk in Ludlow, in the newly redeveloped mill buildings. The location offers views of the Chicopee River and is within walking distance of the historic downtown and new housing development, the Residences at Mill 8 & 10. Tandem Bagel was established with the mission to support local producers and contribute to the economy. A ribbon-cutting ceremony was held on May 23 with the East of the River Five Town Chamber of Commerce to commemorate the opening.

 

Zonta Club of Quaboag Valley Awards Grants to Nonprofits

BELCHERTOWN — Dr. Mary Ann Rubis and Liz Reeves, service committee chairs for the Zonta Club of Quaboag Valley, announced that spring 2025 service grants have been awarded to four organizations: Girls on the Run Western Massachusetts, Ware River Valley Domestic Violence Task Force, YWCA of Western Massachusetts, and Girls Inc. of the Valley. Grants ranging from $100 to $2,000 are awarded twice annually, in May and November, by the Zonta Club of Quaboag Valley as part of Zonta’s mission to make a better world for women and girls. Celebrating its 10th anniversary this spring, Girls on the Run is the only national out-of-school-time program of its kind, underscoring the important connection between physical and emotional health and empowering adolescent girls to build healthy physical and mental habits that last a lifetime. Program Manager Coleen Ryan said Zonta’s gift will help support youth who could not otherwise afford to participate. The River Valley Domestic Violence Task Force is a community-driven, community-led task force covering Ware, Warren, and Hardwick. Its goal is to prevent and respond to domestic violence through community-led projects. Deb Shepard from Behavioral Health Network said Zonta’s gift will help support the Library Book Project on Consent and Boundaries for ages 0-8. With a mission to eliminate racism, empower women, and promote peace, justice, freedom, and dignity for all, the YWCA of Western Massachusetts serves women and children who are survivors of domestic violence, sexual assault, human trafficking, and homelessness. CEO Liz Dineen and Communications Director Tiera Wright said the grant from Zonta would boost their efforts to educate families in the Y’s shelter about eating locally sourced, fresh fruits and vegetables, and to show that it’s not just healthier, but more affordable, too. A positive youth development organization serving Hampden County girls and young women ages 5-18, Girls Inc. of the Valley provides hands-on programs that focus on long-term academic/literacy support and enrichment, social emotional skill building, college and career readiness, and leadership training to empower youth and prepare them for successful futures. Executive Director Suzanne Parker and Lakisha Coppedge, director of the Licensed School Age Program, said Zonta’s gift will underscore the girls’ connection to the organization, increase their safety, and increase the visibility of the organization in the community.

 

Greenfield Cooperative Bank’s Northfield Branch Turns 50

GREENFIELD — Greenfield Cooperative Bank announced the 50th anniversary of its Northfield branch. To commemorate this milestone, the bank hosted a celebration on May 19 at the branch, located at 144 Main St., Northfield. The Northfield branch has been a cornerstone of the community for a half-century, providing personalized banking services and supporting local growth. “On behalf of the Northfield branch, we would like to thank all of our customers,” said Kristen Canedy, branch manager. “We are proud to have served this community for 50 years and look forward to the next 50.”

 

Holyoke Mall Begins Center Enhancement Project

HOLYOKE — Holyoke Mall announced the start of its Center Enhancement Project to revitalize and refresh the property with a number of improvements. Over the next several months, customers will see enhancements including repaving lots and replacing curbs, updating landscaping, and painting the exterior of the mall. During this time, traffic patterns and available parking areas will be subject to change, and traffic will be redirected as needed. While work is ongoing, the PVTA bus stop has been temporarily relocated. The stop located in the yellow lot near JCPenney has moved to the lower green lot near Best Buy and the outer ring road. This relocation will remain in effect for the foreseeable future.

 

AIC Introduces New Programs in Computer Science, IT

SPRINGFIELD — The School of Business, Arts, and Sciences at American International College (AIC) will launch two new undergraduate programs in computer science and information technology (IT) beginning this fall. Offered as majors and minors, the programs were developed in collaboration with Google to prepare students for in-demand roles in the technology sector. With employment in technology-related fields projected to grow by approximately 22% over the next decade, AIC graduates of these programs will be equipped with the knowledge and experience needed to pursue careers in high-growth areas in Massachusetts and across the country. The programs emphasize project-based learning, enabling students to build portfolios that showcase their work. Students will develop job-ready skills and graduate with credentials that employers seek. Those enrolled in the IT program will also be prepared to sit for two industry-leading CompTIA certification exams before graduation. AIC is collaborating with the Lower Cost Models for Independent Colleges Consortium and Rize Education to deliver these programs. Approximately 80% of coursework will take place on campus, with the remaining 20% delivered online. Through this partnership, AIC students gain access to a nationally recognized curriculum aligned with current industry standards and expectations.