Paragus IT Launches Division to Support New Service Offering: Automation

HADLEY — Paragus IT has always defined its core services as the ‘three pillars of IT’: on-demand support, security and compliance, and strategic planning. It announced it has launched a new division to support a fourth pillar: automation.

A process can be automated if it is repetitive in nature, doesn’t require logical thinking or human intervention for completion, and has the potential for costly human error or inconsistency. Potential automated processes for businesses include appointment booking, employee scheduling and onboarding, issue tracking and resolution, social-media activity, and much more.

“Every business has at least a handful of manual processes that could benefit from being completely automated,” Paragus CEO Delcie Bean said. “Automation can substantially save time and money while increasing accuracy, efficiency, and profitability. We are more than an outsourced IT vendor for our clients — we’re a strategic partner. By lightening their workload and eliminating these time-consuming tasks, we’re helping our clients devote additional time and resources to focusing on more important things.”