As executive director of the Greater Easthampton Chamber of Commerce, Moe Belliveau has a good view of what has become one of the region’s more unique and energetic small cities.
“There’s a lot of great stuff here, different stuff,” she told BusinessWest. “I think Easthampton has a very eclectic flavor to it, and that just continues to grow. I believe the community really enjoys that about itself and embraces that part of themselves, and helps to nurture that. It’s lovely to be a part of that.”
From its well-established arts culture to its rehabilitated mill complexes to its walkable, dog-friendly downtown, she said Easthampton is, quite simply, a place residents and businesses are happy to call home. “We even have a pond in the middle of our city — who else has that?”
It’s also a community where a raft of businesses have launched recently — many of them catering to leisure time and quality of life, like arts establishment #LOCAL Gallery; restaurants like Daily Operation, a casual eatery, and Kisara, a Japanese and Korean barbecue; and additions to Eastworks like Prodigy Minigolf and Gameroom, the Coffee Mill, and Puzzled Escape Games.
“I like to say that Easthampton’s hip, cool, wow, and now — as is its chamber,” said Belliveau, who arrived to lead the body four years ago after a stint with the Westfield Business Improvement District. Since then, she has been leading a shift from simply organizing events to a more holistic, collaborative approach that brings value to chamber members and creates more vibrancy in the town’s business community.
In short, the chamber has become not only more member- and community-focused, through events like ‘listening lunches’ with area businesses, but also more collaborative with other area communities and their chambers.
“We’ve continued with our listening-lunch program because it’s a good opportunity for us to hear not only what people like, but what people are perhaps yearning for in their chamber, and how we might be able to do things differently — or even to be made aware of things we might not know about. It’s helpful.”
One development from those sessions was the chamber’s universal gift card, which is redeemable at dozens of area businesses. “The chamber gift card was a direct development from that collaboration, and that continues to grow; it’s really popular,” Belliveau said. “I’m very excited and very proud of that.”
It’s one way Easthampton’s is creating energy and buzz in its growing business community — and it’s far from the only way.
Take, for example, a new partnership with the Amherst Area and Greater Northampton chambers, called the Hampshire Regional Tourism Council. Among its first accomplishments was the publication last September of the first Hampshire County Tourism Guide, a colorful, comprehensive compendium of the three communities’ restaurants and hospitality businesses, tourist attractions, recreational opportunties, shopping and wellness options, and more.
“I’m really very proud of this; I don’t know how many tourism guides actually have this look and feel,” Belliveau said. “As Easthampton continues to grow into — or already is — a destination city, it’s a really great tool that highlights who we are, what we do, and why we do it.”
The concept behind the three-city collaboration is that Easthampton, Northampton, and Amherst are all known for arts and culture, food, and a generally eclectic mix of businesses that both serve residents and draw tourists — but they’re different from each other in many ways, too, and by promoting themselves as one mini-region, the hope is that all will benefit.
Easthampton at a glance
Year Incorporated: 1785
Area: 13.6 square miles
Residential Tax Rate: $16.00
Commercial Tax Rate: $16.00
Median Household Income: $45,185
Median Family Income: $54,312
Type of government: Mayor, City Council
Largest Employers: Berry Plastics Corp., Williston Northampton School; National Nonwovens Co.
*Latest information available
“Don’t we all have our own flavor?” she asked rhetorically. “Yet, we add to each other’s energy and strengths, and we work quite well together. We enjoy partnering, and we do it quite often during the year. We’re looking to publish our second edition this coming September, so we’re currently pulling that together.”
Such collaborations, Belliveau said, have always been important to her. “I feel like we all have our own voice and our own character and identity, but I think when we come together, we add value for our members, and there’s strength in numbers.”
Another example is “The Art of Risk,” a women’s leadership conference the Greater Easthampton Chamber presented last fall in collaboration with the Greater Holyoke Chamber. It featured keynote speaker Angela Lussier, founder of the Speaker Sisterhood, a business devoted to helping women find their voice.
“That event was a sold-out success, so we’re looking to do that again,” Belliveau said, referring to the second annual conference, slated for Sept. 28 at the Log Cabin in Holyoke, featuring keynoter Valerie Young, an author and public speaker who’s also an expert on the impostor syndrome, a common psychological pattern that breeds doubt and fear in potential leaders, and keeps them from realizing their potential.
The event will also feature morning breakout sessions in “The Art of Self-promotion,” “The Art of Leadership,” “The Art of Balance,” and “The Art of Storytelling,” followed by an afternoon panel featuring local women sharing personal stories of personal or professional risk.
Other workshops organized by the chamber, both alone and in collaboration with other groups, have convinced Belliveau there’s an appetite for such outreaches, especially those that are interactive in design.
“It’s really helped me to see what kinds of information the business community finds helpful. It’s not just sitting all day listening, but adding tools to their toolbox,” she told BusinessWest.
“I like to say it’s not your grandfather’s chamber anymore,” she went on. “What’s really very exciting to me, in addition to these events, is the relationship that we’ve been able to foster and nurture with the city. We value them, and they value us as contributing partners to the economic-development team. So that’s been pretty exciting.”
Art of the Matter
Even the city’s cultural events reflect this desire for collaboration. For example, #LOCAL Gallery will open a new exhibit on July 14. The 12 artists displaying their works in “An Excursion in Color,” organized and curated with the help of color consultant Amy Woolf, will be joined by Prindle Music School owner Dan Prindle and musical guests to provide entertainment. Meanwhile, flowers from Passalongs Farm & Florist will add more aesthetic appeal to the event.
“There’s a lot of great partnerships, a lot of great collaborations going on,” Belliveau said. “A lot of nonprofits like to collaborate and work together, from the schools to the arts community. I really enjoy being a part of that.”
The city also continues see a continued reuse of old mill buildings — as one example, Erin Witmer opened the Boylston Rooms, a quirky meeting and event space, in the Keystone building on Pleasant Street last year. Meanwhile, Easthampton’s three breweries — Fort Hill, Abandoned Building, and New City — continue to grow, while Valley Paddler, launched last year, has been a success offering paddleboats for use on Nashawannuck Pond.
An eclectic mix? For sure. Bealliveau says Easthampton is a community that continues to attract residents and businesses to its navigability, the services offered by a wide range of small businesses, its focus on the arts as an economic driver, and much more. And she plans to continue bringing as many of those entities together as she can.
“Nobody needs to be out in front, if that makes any sense,” she told BusinessWest. “We’re all running in the same race. Actually, it’s not even a race. The goal is the same, and we all have our different perspectives on that, which just makes the endgame all the richer. And I’m not sure I’ve ever experienced that before. It’s exciting.”
Joseph Bednar can be reached at bed[email protected]