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Strategies for Onboarding New Employees in the New Year

By Contributor
Employment

Starting Fresh

By John S. Gannon, Esq.

 

The new year often brings new challenges to your business. But it also brings new opportunities. Picture this scenario: after months of searching, you have just recruited a person who seems like the perfect fit for a position you have been struggling to fill.

While this is certainly good news, there is more heavy lifting to be done. Employers must create and implement an effective onboarding experience that will help improve employee retention and increase job satisfaction. Here a few tips and suggestions that can create positive and effective onboarding experience for new hires.

 

Have a Plan

As with most things in the workplace, employers should have a carefully considered plan in place when it comes to onboarding new employees. This means devising an onboarding strategy aimed at ensuring new hires get the most out of the introductory period. Leaders from different departments should be included in the overall onboarding strategy to make sure important aspects of mission statements, strategic plans, and workplace culture are effectively communicated to new employees.

Remember that onboarding is more than a one or two-day orientation, and a successful onboarding plan takes a true team effort.

 

Ensure Legal Compliance

New hires also come with new legal obligations. For instance, all new employees must complete a form I-9, and employers are required to review the proper employment authorization documents to establish employee identity and authorization to work in the U.S.

Employees should also know what their compensation and benefits package will look like. And, depending on the size of the business, distribution of polices on benefits like sick time and paid family leave should be part of the onboarding process.

John Gannon

John Gannon

“Leaders from different departments should be included in the overall onboarding strategy to make sure important aspects of mission statements, strategic plans, and workplace culture are effectively communicated to new employees.”

Finally, although not legally required in Massachusetts, employers should strongly consider conducting education and training programs on preventing harassment and discrimination in the workplace. Keep in mind that this type of training may be required as part of the onboarding process if you have employees working outside Massachusetts.

 

Protect Confidential Information and Trade Secrets

Sometimes, what you don’t know can hurt you the most. Unfortunately, bringing on new employees can put businesses at risk of unwanted access to sensitive trade secrets and other confidential business information of your competitors.

For instance, suppose you bring on a new sales executive who has worked for one of your competitors for the last decade. What if that person brings spreadsheets or other documents with sensitive information about his former employer’s top accounts? If handled improperly, this could expose the new employer to legal risk for misappropriation of trade secrets and unlawful inference with business relationships. Similarly, if new employees try to recruit their former colleagues or contact former clients to drum up business in violation of anti-solicitation provisions, this could create legal risk for the new employer.

On the other hand, businesses need to take steps to protect their own confidential business information from disclosure into competitors’ hands. This can (and should) be addressed during the onboarding stage. First, new employees should be instructed in writing not to take any documents, data, or other sensitive business information with them when they leave their former employer. In addition, new employees who have access to your confidential information should be required to sign agreements confirming they will not take or otherwise misappropriate your sensitive data.

These are commonly referred to as non-disclosure agreements, or NDAs. If your employees have access to sensitive or confidential business information as part of their jobs, and you do not have up-to-date NDAs in place, consult with labor or employment counsel with experience in trade-secret protection strategies.

 

Consider Using Mandatory Dispute Resolution Agreements

In a perfect world, every employment relationship would be smooth and harmonious. However, there are times when employees and employers disagree. In most instances, these differences can be resolved through internal dialogue without resorting to outside resources, such as lawyers and court systems. But, of course, disputes do arise where internal dialogue does not produce a satisfactory result.

One way to avoid costly employment litigation when disputes cannot be resolved internally is through the use of alternate dispute resolution (ADR) agreements, which call for private mandatory mediation and/or arbitration in lieu of court.

Mandatory ADR agreements have a number of practical advantages for employers. First and foremost, mediation/arbitration is typically both less expensive and speedier than a jury trial. Alternate dispute resolution can also shield businesses from unwanted publicity associated with public lawsuits. This is because mediation and/or arbitration involve private hearings that typically do not reach media outlets.

If ADR agreements sound like they might work for your business, they definitely should be part of your onboarding plan.

 

John Gannon is a partner with the Springfield-based law firm Skoler, Abbott & Presser, specializing in employment law and regularly counseling employers on compliance with state and federal employment laws, trade-secret protection, and strategies for alternate dispute resolution; (413) 737-4753; [email protected]

People on the Move

By
People on the Move
Mark Hudgik

Mark Hudgik

Holyoke Community College (HCC) recently welcomed Mark Hudgik as its new director of Admissions. Hudgik is an HCC alumnus from the class of 2002 who returns to campus with 14 years of experience working in academic admissions, most recently as director of Admission at Greenfield Community College, where he started as a senior Admission counselor in 2009. He had previously worked as assistant director of Admissions at Bay Path University in Longmeadow and as Admissions director at the Berkshire Hills Music Academy in South Hadley. After graduating from HCC with his associate degree in liberal arts, Hudgik earned his bachelor’s degree in history from the University of Massachusetts and his master’s degree in higher education administration from Bay Path. He enrolled at HCC in 2000 after serving four years in the U.S. Air Force at Elmendorf Air Force Base in Anchorage, Alaska, as an aerospace-propulsion and jet-engine journeyman and programs manager. For two years as a student at HCC, he worked in the college Career Center.

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Michael Rose

Michael Rose

Governors America Corp. (GAC) recently welcomed Michael Rose as director of Engineering and Innovation. He brings more than 15 years of product development and innovation experience within the aerospace industry. In this role, he will lead the engineering department and work closely with technical and marketing executives to broaden the company’s portfolio and develop innovative products for the engine control and adjacent markets. Rose brings a blend of business acumen, broad technical knowledge, and facilitation practices that stem from his years of experience in the roles of engineer, business development manager, and project leader at L3 Technologies and MIT Lincoln Laboratories. His addition to the team reflects the company’s focus on innovation, continuous improvement, and engineering execution.

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Aleda Amistadi

Aleda Amistadi

PeoplesBank has promoted Aleda Amistadi to the position of senior vice president of Retail and Operations. She formerly served as first vice pesident of Operations and has 22 years of banking experience. Amistadi earned a bachelor’s degree in business management from Westfield State University and an MBA from Western New England University. She also earned a Wharton leadership certificate from the Wharton School at the University of Pennsylvania and a Six Sigma green belt certification from Duke University Continuing Studies MindEdge Online Learning. She is also a graduate of the ABA Stonier School of Banking. Amistadi serves on the board of directors and the finance committee for Dress for Success of Western Massachusetts.

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Fitzgerald Attorneys-at-Law announced the addition of a new partner, attorney Bradford Martin Jr. Martin has been practicing law in Western Mass. for 39 years, with extensive experience in commercial real-estate transactions and business and corporate law. Over his career, he has been involved in real-estate projects and financings in the area and has litigated complex property issues in the Massachusetts Land Court. A native of the area, Martin attended Northfield Mt. Hermon School and is a graduate of Springfield College and Western New England University School of Law. He is a member of the Massachusetts Bar Assoc. and the Hampden County Bar Assoc. and is admitted to the Massachusetts Bar, the U.S. District Court of Massachusetts, the U.S. District Court of Connecticut, the U.S. First Circuit Court of Appeals, and the U.S. Tax Court. Martin was formerly a partner at Ryan & White, P.C. and Morrison Mahoney, LLP. He serves on the board of ChildHope, a charitable organization dedicated to building and running schools in Central and South America, and is chairman of the board of Teen Challenge New England, a faith-based, nonprofit drug and alcohol rehabilitation center. He serves as a deacon at Bethany Assembly of God in Agawam.

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Peter Coyne

Peter Coyne

As part of organizational changes previously announced by OMG Inc. to accelerate growth, the company has named Peter Coyne to the newly created position of senior vice president and general manager for the Roofing Products division. In this role, Coyne is responsible for developing and executing the division’s overall strategy for the three recently created divisional business units: fasteners, adhesives and solar, and metal accessories, which includes edge metal. In addition, he is responsible for overseeing Roofing Products’ new product-development and innovation group and its global sales and marketing teams, including key-account sales, customer service, and technical support. He reports to Hubert McGovern, president and CEO of OMG. Coyne joins OMG from Gulftech International, a diversified holding company with five operating businesses serving food-production and processing companies in 85 countries. Working in the company’s Denver headquarters, he served as general manager and head of operations following various roles in finance and operations with Danaher Corp., Saw Mill Capital, and Steel Partners. He holds a bachelor’s degree in chemistry from the College of William & Mary and an MBA from the Darden School of Business at the University of Virginia.

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Steve Corbin

Steve Corbin

The Dowd Agencies, LLC announced that Steve Corbin has joined its Holyoke staff as an account executive responsible for overseeing employee benefits. As an account executive, Corbin has a team-management role and oversees the division, including managing the renewal process, negotiating with carriers, coordinating open-enrollment meetings, assisting clients with changes, monitoring claims, and related responsibilities. Corbin attended Johnson & Wales University and served in the U.S. Army Reserve. Involved in his community as a youth coach for basketball, soccer, and lacrosse, he is also a grand knight at the Knights of Columbus St. Francis of Assisi Council #10698 and a board member for the Boys & Girls Club of Greater Holyoke.

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Bay Path University recently welcomed six new faculty members.

• Jennifer Stratton, coordinator of Undergraduate Education, comes to Bay Path with extensive teaching experience. Most recently, she served as district literacy coach for the Hampden-Wilbraham Regional School District. 

• Susan Rivelli, assistant professor of Occupational Therapy in the graduate division, has more than 30 years of teaching experience, as well as extensive clinical experience in pediatrics. She joins the faculty of Bay Path after teaching in Western New England University’s inaugural Doctor of Occupational Therapy program.

• Gillian Palmer, assistant professor of Management in the undergraduate division, brings her expertise in business to Bay Path University after a successful track record with the Eastern States Exposition as its business development and event coordinator. She earned her MBA from Bay Path in 2012.

• Cheryl Ann Sheils, program director for the Doctorate of Nursing Practice program, comes to the university from Elms College, where she taught in the Nursing program for more than 18 years. She has presented at numerous conferences, and her articles have been published in industry journals and other publications.

• Janice Berliner, program director for the Master of Science in Genetic Counseling program, has been a genetic counselor for 29 years, first specializing in prenatal genetics and subsequently in cancer risk assessment. For the past six years, she has been working at Memorial Sloan-Kettering Cancer Center in Basking Ridge, N.J., a site that Berliner helped create and develop.

• Megan Piccus, program director for Business Programs, joins the American Women’s College at Bay Path University from Pratt & Whitney, where she served for four years as dean of the Manufacturing Engineering College and senior manager of Manufacturing Engineering Discipline Health.

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The Springfield Cultural Partnership (SCP), the parent organization for the Springfield Central Cultural District, recently welcomed Karen Finn as its new executive director. Finn brings a wealth of experience in community service, government, advocacy, and program management to advance the SCP’s mission of sustaining a vibrant arts and cultural environment in Springfield. Finn has been an entrepreneur and business owner as well as holding leadership positions within higher education and government. Most recently, she was program and events manager of the Mamdouha S. Bobst Center for Peace & Justice at Princeton University, advancing mutual understanding and respect for all ethnic traditions and religious faiths. She was responsible for all communications including website maintenance, preparation of publications and letters, funding proposals, social-media accounts, and reports. She coordinated and managed events including conferences, seminars, and social events both locally and abroad. Finn holds a master’s degree in business and was a recipient of the prestigious U.S. Presidential Management Fellowship, serving in Geneva, Switzerland as part of the U.S. Mission to the United Nations. Her many years of experience developing local marketing strategies through brand awareness, community engagement, and networking promises to be an asset to the Springfield Central Cultural District. As executive director of the SCP, she will be charged with developing innovative cultural projects and collaborations, and build upon such signature programming as Art Stop, the painted-piano project, pop-up art, and concerts.

People on the Move

By
People on the Move
Briana Doyle

Briana Doyle

Matthew Ogrodowicz

Matthew Ogrodowicz

Meyers Brothers Kalicka, P.C. recently welcomed two new associates to the firm’s Audit and Accounting department: Briana Doyle and Matthew Ogrodowicz. Doyle comes to MBK following a tax internship at a public accounting firm in Westborough. As an accounting associate, she will focus on audit engagements across a variety of industries. She holds a bachelor’s degree in business administration from Nichols College. Ogrodowicz will also focus on audit engagements. Before joining MBK, he was a bookkeeper at a Holyoke business. He holds a bachelor of administration degree in psychology from Amherst College and received his master’s degree in accounting from UMass Amherst. He recently joined the Business Development Group at MBK and serves as the treasurer of the board of Historic Holyoke at Wistariahurst and the South Hadley Farmer’s Market. Doyle and Ogrodowicz are the latest in a new class of accounting associates at MBK. Over the course of the next several months, they will be trained extensively in audit, accounting, and taxation and will have an opportunity to bring their unique backgrounds and skill sets to bear in providing accounting work to clients.

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Emily Crafts

Emily Crafts

Emily Crafts has joined brand-development firm Six-Point Creative, where she assumes the newly created role of traffic manager/administrator. As such, she will be accountable for all workflow within the agency and will provide an information hub for agency projects. Her responsibilities include the scheduling of projects and allocation of resources, and she will also facilitate the internal communication of priorities, project details, and deadlines. Crafts worked most recently as a development, marketing, and communications coordinator for the Center for Human Development in Springfield. She earned a bachelor’s degree in marketing from Roger Williams University and is pursuing an MBA from Western New England University.

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The Greater Holyoke Chamber of Commerce board of directors announced that Barry Feingold has been named chamber president. He will also serve as president of the Greater Holyoke Chamber Centennial Foundation Inc. Feingold is a veteran chamber executive who previously served as the Milford Area Chamber of Commerce’s (MACC) president for 10 years, increasing its membership by 50% and revenue over 35%. Prior to arriving at the MACC, he served the American Chamber of Commerce in Lima, Peru, starting as the administrative and marketing manager and working his way up to executive director. After spending the last four years once again in Peru, where he successfully ran his own hospitality-management business, he decided to move back with his family to his native Massachusetts. Feingold, the chamber’s first bilingual president, replaces Kathleen Anderson, who served as chamber president for six years and recently joined the leadership at Holyoke Medical Center as director of Community Benefits.

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Nicolle Cestero

Nicolle Cestero

American International College (AIC) announced the promotion of Nicolle Cestero to senior vice president for Human Resources and chief of staff. Cestero joined AIC in July 2011 as the associate vice president for Human Resources. Since that time, she has assumed increasing levels of responsibility and scope of duties. In 2012, she was named vice president for Human Resources and Title IX coordinator, and was promoted to senior vice president for Human Resources and Title IX coordinator in 2016. In her new role, Cestero will continue to lead AIC’s Human Resources unit, where she has established best practices in all areas, including staff recruiting and hiring, employee relations, and succession planning. As chief of staff, she will serve as advisor to the president and will play an integral role in the implementation of AIC’s strategic plan. Cestero will oversee the college’s legal matters and support presidential and institutional initiatives to ensure project deadlines are met and targeted outcomes attained. She serves on the president’s cabinet and supports the board governance and nominating committee; the finance, pension, and insurance committee; and the compensation committee of the board of trustees. Earning a bachelor’s degree in psychology from Mount Holyoke College and a master’s degree in industrial organizational psychology from the University of West Florida, Cestero received certification as a professional in human resources (PHR) and attained the designation of certified professional from the Society for Human Resource Management (SHRM-CP), which recognizes human-resource professionals who implement policies on strategies, serve as point of contact for staff and stakeholders, and perform operational human-resource duties.

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The Isenberg School of Management at UMass Amherst announced two new directors for the Berthiaume Center for Entrepreneurship. Gregory Thomas, who brings diverse experience in corporate America, was named the center’s new executive director, while Stephen Brand, who has taught entrepreneurship at colleges and universities across the country, will serve as the new associate director. For the past 20 years, Thomas has held various senior-level global manufacturing, finance, and control roles with Corning Inc. During the last five years at Corning, he was a strategist in the Emerging Innovation Group, focusing on bringing new products, processes, and businesses to market. He has also served as the president of the UMass Amherst Alumni Assoc. board. He will begin his new duties Oct. 1. Thomas, whose experience includes work as a consultant to nonprofit organizations, is a prolific volunteer and an accomplished fundraiser. A 1991 alumnus of UMass Amherst, Thomas earned an MBA in finance and operations management at Clark Atlanta University. In his new role as executive director, he will have overall responsibility for the Berthiaume Center, and will work with external constituents on campus and throughout the region to develop and execute value-adding partnerships in service of the center’s mission. Brand comes well-prepared for this ‘student-facing’ role, having taught entrepreneurship and worked closely with student entrepreneurs at Babson College, Case Western Reserve University, Olin College of Engineering, and others. At Babson, he was co-director of the Summer Venture Program and collaborated with emerging entrepreneurs in Kuwait, Egypt, and Saudia Arabia. Most recently, he was executive director of Global Learning and Development at Bay Path University. Brand holds a bachelor’s degree from Ohio State University, a master’s degree in interactive technology in education from Harvard University, and a doctorate in management from Case Western Reserve University.

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Anne Griffin

Anne Griffin

Anne Griffin, founder and CEO of Charge Ahead LLC, announced she will soon begin manufacturing her first product, the Solar Foldy, designed to provide portable light and a charge fueled by solar energy to cell phones and tablets. To raise money for the first production run of Solar Foldys, based on the prototype Griffin has developed, Charge Ahead will launch a $150,000 Kickstarter campaign on Sept. 10. Griffin hopes to bring the product to market in the U.S. by the end of the year. A Florence-based business founded in 2013, Charge Ahead has a mission to encourage people to integrate solar power into their daily lives. While working on her prototype, Griffin sought advice and direction from Valley Venture Mentors of Springfield, the Small Business Development Center of Springfield, and SCORE, a nonprofit organization offering small-business advice. The Solar Foldy is pocket-sized and offers a USB input for charging devices as well as four modes of light — bright light, super bright light that is two times stronger, a night-light setting, and a flashing SOS mode. The Solar Foldy provides up to 200 hours of light on a single eight- to 12-hour solar charge. It can also be charged in an outlet, if necessary. In the future, Griffin hopes to introduce a companion product that will provide four modes of light only, with colored LED settings.

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Local law firm Shatz, Schwartz and Fentin, P.C. announced that eight of its attorneys were listed in The Best Lawyers in America for 2019. They include:

• Shareholder Michele Feinstein, in the fields of elder law and trusts and estates;

• Shareholder Gary Fentin, banking and finance law and commercial transactions/Uniform Commercial Code (UCC) law;

• Shareholder Carol Cioe Klyman, elder law;

• Managing Partner Timothy Mulhern, corporate law and tax law;

• Shareholder Steven Schwartz, business organizations (including LLCs and partnerships), closely held companies, and family business law, as well as corporate law;

• Shareholder James Sheils, commercial transactions/Uniform Commercial Code (UCC) law;

• Shareholder Ann Weber, elder law; and

• Shareholder Steven Weiss, bankruptcy and creditor-debtor rights/insolvency and reorganization law.

In addition, Weiss and Mulhern were both recognized as 2019 Lawyers of the Year — Weiss for his work in the field of bankruptcy and creditor-debtor rights/insolvency and reorganization law, and Mulhern for his work in the field of corporate law.

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The Law Office of Christopher B. Myhrum announced that Chris Myhrum was selected for the 2018 edition of Best Lawyers in America in the practice areas of environmental and environmental litigation. This is the 27th year Myhrum has been selected for this honor. He has also been recognized by his peers for the highest level of professional excellence as AV Preeminent (2002 to present) and as a Massachusetts Super Lawyer (2001 to present).

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Brand-development firm Six-Point Creative has added MJ Hyndman-Benander as director of Client Services. In her new position, she oversees all client services for the agency, providing new client onboarding, client budget and planning oversight, key-account service, and oversight of Six-Point’s team of client advocates. Hyndman-Benander brings to Six-Point 20 years of marketing experience working with global institutions in Manila, Philippines, for which she spearheaded high-profile events, managed international licensing agreements, and forged international alliances with blue-chip companies and entertainment giants such as Disney, Nickelodeon, and Warner Brothers. She has held marketing positions in the Philippines at BDO, Unibank Inc., Globe Telecom, SM Supermalls, and Citibank, N.A., where she received two Chairman’s Awards for programs leading to innovation and revenue contribution. Most recently, she worked for Bay Path University in Longmeadow as a recruitment and enrollment specialist for the International Graduate Admissions and Multicultural Affairs department. Hyndman-Benander holds a bachelor’s degree in advertising and public relations from Assumption College, Makati City, Philippines, where she received a College Leadership Award.

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William O’Neil and Gayle Rae, owners and founding partners of Industrial Steel & Boiler Services Inc., announced a change in company management, as Alex Korobkov has become sole owner and president of ISB. Korobkov has been employed by ISB for 17 years, beginning his career as a welder/boilermaker. He has steadily increased his responsibilities and expertise to become the operations manager for the last several years. Korobkov has appointed Debbie Salamon, who has been with the company since its beginning, and has been in the office manager position for 27 years, to serve as treasurer. ISB was incorporated in 1991 and is engaged in industrial power-plant services throughout the Northeast. The company is well-known in the industry for its work in boiler repair, valve repair, steel fabrication, pressure vessel fabrication, and code repairs to ASME vessels. ISB also holds many ASME and NBIC stamps.

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Catherine Iannucci has taken over as member advocate at Click Workspace, a co-working space in downtown Northampton. Iannucci, an Emerson College graduate, moved to Northampton this summer. She has worked at nonprofit organizations since her senior year at college and comes to Click with hopes to play an active role in her new community. “I try to be an enthusiastic participant in any community I am living in,” she said. “There is no feeling more gratifying than enhancing your community and being an asset to those around you. Being a part of Click is a great way to do that for me. I get to meet and interact with local entrepreneurs, artists, and other nonprofits.” Click is a nonprofit that brings together creative professionals, space, and resources while producing artistic, cultural, and educational programming that enriches the region. Iannucci can help anyone become a member at Click, and can be reached by e-mailing [email protected]. More information about becoming a member can be found at www.clickworkspace.org.

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