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Banking and Financial Services

Kicking Off a Campaign

 

Cooley Dickinson Hospital announced last week that it has received a $100,000 gift from Greenfield Cooperative Bank to support the expansion and renovation of its 50-year-old Emergency Department. The bank’s donation also serves as the kickoff gift for a $1,000,000 challenge opportunity.

“This incredibly generous gift in support of the Emergency Department is an investment in our shared commitment to a healthy Pioneer Valley,” said Dr. Lynnette Watkins, president and chief operating officer of Cooley Dickinson Health Care. “We are honored and grateful to Greenfield Cooperative Bank for this gift of support, which will benefit their customers, our patients, and our collective communities by providing access to the region’s top providers and leading healthcare services in a newly renovated and expanded Emergency Department.”

The gift will support the $26 million expansion, reconfiguration, and renovation effort to allow Cooley Dickinson to meet the ever-evolving emergency-medicine needs of the community it serves. To accomplish this goal, the hospital has embarked on an ambitious and comprehensive fundraising campaign, with nearly $7.2 million has been raised to date.

“Cooley Dickinson Hospital is a vital part of the health of our neighbors in the Valley,” said Tony Worden, president and CEO of Greenfield Cooperative Bank. “This donation is a way for us to show our support for the hospital and the people it serves. Many of our staff, family, and friends have needed to receive care at the Emergency Department. We are grateful for the work that the hospital does, and we are thrilled to help them continue their mission.”

Worden added that “Greenfield Cooperative Bank is committed to giving back to the community, and we believe that supporting our local hospital is one of the best ways to do that. We are proud to be a part of this community, and we want to do our part to make it a healthier place.”

Diane Dukette, Cooley Dickinson’s chief Development officer, noted that the generosity of Greenfield Cooperative Bank will have a transformational impact as the kickoff gift for the $1 million Harold Grinspoon Foundation Challenge, which launched on Sept. 1.

Through Aug. 31, 2024, she noted, every new cash donation to Transforming Emergency Care: The Campaign for the Cooley Dickinson Emergency Department will be matched 50%, up to $1 million, by the Harold Grinspoon Charitable Foundation. “When successful, that means that we will raise up to an additional $2 million for this campaign.”

Cooley Dickinson is expected to serve 40,000 Emergency Department patients this year. That care will be provided in a 1970s-era building that was designed for 17,000 patients annually and is currently 40% undersized. A shortage of space means some patients are treated in hallways. The Emergency Department also needs to expand its services to care for an aging population (triple what it was just 10 years ago). In addition, the expansion will provide additional beds for people experiencing mental-health emergencies.

The two-year project calls for adding 6,600 square feet of space, including nine new patient rooms; eight behavioral-health beds, which can ‘flex’ as patient needs arise; and a family waiting area. In addition, a computerized tomography (CT) scanning machine, which provides timely access to diagnostic imaging, will be added to the Emergency Department.

“This campaign is critical to the health of our community,” Dukette said. “In the newly renovated Emergency Department, patients will see a nurse when they arrive, they will be treated in single patient rooms that allow for privacy, and a central nurses’ station means our clinicians can respond better to patient needs. Overall, this is about making the Emergency Department as efficient and up-to-date as possible to enable our talented providers to take the best possible care of their patients. We are so truly grateful for Greenfield Cooperative Bank for stepping forward and supporting Cooley Dickinson Hospital so generously.”

Creative Economy

Getting a Taste of the Region

Deborah Christakos

When her research revealed that this region didn’t have any food tours, Deborah Christakos decided that was a void she needed to fill.

Deborah Christakos has spent most of her adult life in the food business — or several businesses, to be more precise.

Trained in France, she was a chef in restaurants in several major large cities, including New York, Boston, and San Francisco. Later, after moving to Northampton, starting a family, and deciding that a chef’s life didn’t mesh well with family life, she started offering cooking lessons.

And it was while teaching one class, where students shopped at a local farmers’ market and prepared what they bought, that she started to conceptualize a new and different kind of venture — at least for this region. She would call it Pioneer Valley Food Tours, and that name tells you all you need to know.

Well, not really, but it sets the tone.

These are, indeed, walking tours involving food — in the Pioneer Valley. There’s one focused on Northampton and another that takes people to various stops in Amherst. There’s a bicycle tour, a concept born at least in part from COVID-19 and the need to keep people socially distanced during the pandemic, and private tours that have taken people to Springfield, Greenfield, and other communities.

The tours take people to restaurants, bakeries, butcher shops, farmers’ markets, and other … points of interest, let’s call them, where participants can explore local food and beverages from source to table.

“If you just go buy a loaf of bread or pastry, you may never hear about it. But when you hear from them, in their own words, talk about what they do, how what they do is special, and what they love about it, it’s a really neat experience.”

Christakos started in 2017, and what she’s learned since then is that, while these tours are centered around food, they’re mostly about people, communities, and the mostly small businesses that participants get to visit.

The people come from all over, she said, adding that some are local, while others hail from across the state or neighboring states. Others are from further away, many in the area visiting friends and family and looking for something to do, specifically something that, well, whets their appetite when it comes to this region and its food.

“I thought it was a neat idea, and I thought we could really inform people that come to this area about what’s going on here,” she said. “I felt the food here was of incredible quality, and I felt like people were visiting the area, dropping their kids off at college, driving off, and not knowing what we had here. I felt that this area was very underappreciated, so one of my goals was to sort of lift up the profile and make it into a food destination.”

Easily the best thing about her business is the opportunities it provides to meet people and learn from them while providing some insight into this region and all that it offers.

“Something I didn’t expect was that it’s really fun to meet people from all over the country or different walks, and even locals,” Christakos said. “The conversation is different every time because people bring to this their own experiences. Some people are really into food; others are really into history. It’s always interesting and fun.”

 

food tours of Northampton

Guests enjoy one of the food tours of Northampton, which visit several sites in Paradise City.

As for the communities that participants tour, there are opportunities to learn about much more than food. Indeed, tour members get a ‘taste’ of these communities, be it the murals, architecture, and ‘vibe’ in Northampton or Amherst’s vibrant history, including, on most tours, a stop at West Cemetery, where Emily Dickinson and several members of the 54th Massachusetts Infantry Regiment, portrayed in the movie Glory, are buried.

As for the small businesses, they are the focal points of the tour, said Christakos, adding that the tours not only support such ventures — and, during COVID, that support was critical — it celebrates them and their specialties and the manner in which they help provide a community with an identity.

For this issue, we talked with Christakos about her venture and how it has gained traction and provided tour participants with some food for thought — in every way one can imagine.

 

Walking, Taking, and Eating

As she talked about how and why she launched this venture, Christakos said food tours are common in other countries — as well as in larger cities in the U.S. She had only been on one herself, in Ireland, but she knew about them and all they aim to celebrate in a particular community.

Returning to that cooking class she was teaching and the visit to the farmers’ market, she started thinking there must be food tours in a region so rich in agriculture and restaurants. When some research revealed there wasn’t, she decided this void needed to be filled.

She did a trial run, spoke to the businesses that would be involved in these tours, and concluded that there was a market for such a concept. She launched in the summer of 2017, and at first tried to do both the tours and the cooking classes. Eventually, she decided that she wanted, and needed, to devote all her time and energy to the former.

The venture has seen steady growth over the years, although COVID certainly created some challenges.

At the start, most of the participants were local, she told BusinessWest, but eventually word started to spread.

“People from Central Connecticut would come up for the day, or people from Boston would come up for the day,” she explained. “And then, gradually over the next few years, people started coming from further away — Utah, California, all over, people who were coming to this area and looking for something to do.”

Many had been on food tours in other cities, regions, and countries, she went on, adding that her venture provides an opportunity to explore a different area.

In larger cities, there are many different kinds of food tours, she explained, noting that some will focus specifically on pizza, or chocolate, or a specific neighborhood. Her tours are broad in nature and focused on specific communities noted for their food, restaurants, and culture, especially Northampton and Amherst.

In Northampton, the food tour, which runs three hours on average, usually starts in Pulaski Park, where participants will make introductions and sample local produce that’s in season, such as blueberries, which Christakos will either pick herself or buy from a local farm. From there, there are roughly 15 different places a group might stop; Christakos generally picks five for each tour.

A common first stop is Hungry Ghost Bread on State Street or the Woodstar Café on Masonic Street, where participants can sample something Christakos has pre-selected and often hear from the establishments’ owners about what they do and the passion they bring to their work.

“If you just go buy a loaf of bread or pastry, you may never hear about it,” she explained. “But when you hear from them, in their own words, talk about what they do, how what they do is special, and what they love about it, it’s a really neat experience.”

This is the essence of the food tours, she went on, adding that participants can hear Hungry Ghost owner Jonathan Stevens and his wife, Cheryl, talk about what makes their bread unique and how they use local ingredients.

From there, the tour might go to Sutter Meats on King Street and a few of the restaurants in the city, such as Paul & Elizabeth’s on Main Street, a vegetarian restaurant; or the Dirty Truth, also on Main Street, a gastropub featuring craft beers; or the Mosaic Café on Masonic Street, a Mediterranean restaurant.

Along the way, participants take in murals, architecture, a little history, and the feel of downtown Northampton, she said, adding that the flavor of the community, and all that goes into that phrase, comes through.

It’s the same in Amherst, she noted, where tours generally start at the farmers’ market and proceed to stops such as the Black Sheep Deli; Lili’s, a Chinese restaurant; and Mexcalito Taco Bar, as well as West Cemetery and other points of interest.

There are generally two Northampton tours a week, on Friday and Saturday, and a few Amherst tours each month, she said, adding that they are offered year-round. Spring and summer are obviously the most popular times, but there is appetite for the offerings throughout the year — she conducted a ‘chocolate tour’ on Valentine’s Day — and she will carry on unless the weather is “dangerous.”

A fairly recent addition to the portfolio has been bicycle tours, she noted, adding that these will stop in a few different communities, visiting farms, food producers, and eateries and generally covering 20 to 25 miles at a decent, but not overly fast, pace.

“The people who take those tours like to bicycle, but they’re more interested in their food,” she explained. “They’re not Tour de France candidates.”

 

Bottom Line

Moving forward, Christakos, who splits the tours with the company’s other guide, David Bannister, said she would like to continue growing the concept, perhaps expanding to other communities (Springfield is a possible candidate).

In the meantime, she will continue honing the concept, which is bringing the region’s restaurants, farms, and other food-related businesses to light.

As she said, these tours are really about people and communities — and an opportunity to celebrate both.