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Agenda Departments

Women’s Fund Mentor Match
Jan. 13: January is National Mentoring Month, and the Women’s Fund of Western Massachusetts (WFWM) announced its second annual Mentor Match, a networking event that aims to engage emerging leaders with seasoned professionals. The event will take place from 1 to 3 p.m. at the UMass Center at Springfield, and is open to the public. Featuring Bay Path University Professor Janine Fondon, WFWM board and committee members, participants and alumni of the Women’s Fund’s Leadership Institute for Political and Public Impact (LIPPI), and community members, the Mentor Match is designed to connect members of the Women’s Fund family as mentors and mentees to share resources, experiences, and work together in order to achieve professional and personal goals. All members of the Women’s Fund community are invited to attend. RSVP by Jan. 10 by visiting www.mywomensfund.org/event/mentor-match.

Pet CPR, First Aid Course
Jan. 14, 21: Many people remember learning CPR and basic first aid in health class, but have you thought about taking a course which covers this topic as it relates to your pet? Jim Helems of Pet Tech has made it easier for pet owners to understand first aid with his PetSaver Training class. He travels throughout the Pioneer Valley offering this training, and next month he will offer this course at the Good Dog Spot. Pet Tech’s trainings have helped save the lives of thousands of pets. Participants will receive a certificate upon completion of the one-day course. The cost is $120 and will take place at the Chicopee location (35 C Chicopee St.) on Sunday, Jan. 14 and at the Northampton location (139 King St.) on Sunday, Jan. 21. Interested participants can register by visiting www.gooddogspot.net.

Caregiver Options Workshop
Jan. 17: Linda Manor Assisted Living in Leeds will host a seminar on caring for an aging relative or spouse, featuring expert advice from Sheryl Fappiano, a professional geriatric care manager. The session is scheduled for 5:30 p.m., and will include dinner. To RSVP, call Linda Manor Assisted Living at (413) 588-3301. Fappiano is a licensed social worker specializing in gerontology. She has worked for more than 35 years in a variety of settings all relating to geriatrics. Her team’s specialty is to help seniors age in place, with dignity and peace of mind for the elder and their family. She is affiliated with Elder Care Access, LLC in Florence and owns Golden Moments Adult Day Health Spa in Florence.

Equal Pay Act Roundtable
Jan. 18: The Massachusetts Equal Pay Act has been amended, and new provisions will begin on July 1. Attorney Timothy Netkovick will discuss the new provisions, its impact on employers, and discuss how employers can take advantage of the safe-harbor provisions from 8 to 9 a.m. at Royal, P.C., 270 Pleasant St., Northampton. The amendments present several substantive changes to multiple definitions in the Equal Pay Act, such as employer defenses, comparable work, statute of limitations, and salary-history inquiries. The new provisions provide employers with safe-harbor provisions if the employer takes affirmative steps within the previous three years and prior to the filing of a lawsuit. The cost is $30 per person. Checks may be made payable to Royal, P.C. and mailed to 270 Pleasant Street, Northampton, MA 01060. Advance registration is required, and seating is limited. Contact Heather Loges at [email protected] to register, or if you have any questions about this workshop.

40 Under Forty Nomination Deadline
Feb. 16: BusinessWest magazine will accept nominations for the 40 Under Forty Class of 2017 through the end of the work day (5 p.m.) on Friday, Feb 16. The annual program, now in its 12th year, recognizes rising stars within the Western Mass. community, which includes Berkshire, Franklin, Hampden, and Hampshire counties. This year’s group of 40 will be profiled in the magazine’s April 30 edition, then toasted at the June 21 gala at the Log Cabin Banquet & Meeting House in Holyoke (see below). The nomination form, which can be found HERE, requests basic information and can be supported with other material, such as a résumé, testimonials, and even press clippings highlighting an individual’s achievements in their profession or service to their community.

Difference Makers
March 22: The 10th annual Difference Makers award program, staged by BusinessWest, will be held at the Log Cabin Banquet & Meeting House. The winners will be announced and profiled in the Jan. 22 issue. Difference Makers is a program, launched in 2009, that recognizes groups and individuals that are, as the name suggests, making a difference in this region. Tickets to the event cost $75 per person, with tables of 10 available. To order, call (413) 781-8600, ext. 100 or visit HERE. Sponsors to date include Sunshine Village and Royal, P.C. Sponsorship opportunities are still available by calling (413) 781-8600, ext. 100.

40 Under Forty Gala
June 21: BusinessWest’s 12th annual 40 Under Forty Gala is a celebration of 40 young business and civic leaders in Western Mass. The lavish cocktail party, to be held starting at 5:30 p.m. at the Log Cabin in Holyoke, will feature butlered hors d’oeuvres, food stations, and entertainment — and, of course, the presentation of the class of 2017. Also, the third Continued Excellence Award honoree will be announced. Tickets will go on sale soon at $75 per person (tables of 10 available), and the event tends to sell out quickly. For more information, call (413) 781-8600, ext. 100, or e-mail [email protected].

Daily News

BOSTON – The Baker-Polito Administration today announced that an additional 25 Massachusetts cities and towns have been designated by the Department of Energy Resources (DOER) as Green Communities, committing to an ambitious renewable energy agenda to reduce energy consumption and emissions. With today’s designation, more thanhalf of the Commonwealth’s municipalities have earned their Green Communities designation and 68% of residents live in a Green Community.

The 25 new Green Communities are now eligible for grants totaling $4,3 million to complete renewable energy and energy efficiency projects in their communities. Since the program began in 2010, DOER’s Green Communities division has awarded over $65 million in grant funding to the Commonwealth’s cities and towns through designation and competitive grant rounds.

“The Green Communities Program helps the state achieve a renewable energy portfolio, while preserving taxpayer resources,” said Governor Charlie Baker. “With more than 68% of residents living in a green community, the program continues to be a successful model for state and local governments working together to achieve impactful progress and responsible savings.”

The 210 Green Communities range from the Berkshires to Cape Cod and are home to 70% of the state’s population in municipalities as large as Boston and as small as Rowe. All Green Communities commit to reducing municipal energy consumption by 20 percent each, and this new group of twenty-five cities and towns have committed to reduce their energy consumption amounting to savings of 296,968 MMBtus in five years, energy use equivalent to heating and powering nearly 2,302 homes, and reducing greenhouse gas (GHG) emissions by 23,630 tons, equivalent to taking 4,975 cars off the road.

DOER awarded funding for projects in the following newly designated Green Communities:

Municipality                    Grant

 

Abington $164,900
Brimfield $134,500
Canton $158,315
Chester $130,170
Cummington $127,245
Douglas $145,940
Duxbury $139,705
Franklin $183,020
Grafton $157,485
Hinsdale $130,410
Lawrence $594,140
Leicester $158,800
Middleborough $197,655
New Braintree $127,285
Orange $159,830
Plainville $144,025
Royalston $129,365
Sharon $148,740
Shelburne $132,575
Southampton $138,595
Stoneham $169,615
Waltham $281,080
Webster $180,885
Wellesley $137,250
West Boylston $145,435

 

Agenda Departments

Elms College MBA Classes

Starting Jan. 8: Elms College has opened registration for the spring 2018 start dates in its master of business administration (MBA) program. Classes will begin Jan. 8, and a second session of classes will begin on March 26. Elms College offers six MBA specialty tracks: accounting, management, entrepreneurship, financial planning, healthcare leadership, and the new healthcare innovation track. In each track, MBA students work with and learn from experts in these fields, and with experts in other industries, for a well-rounded learning experience. Elms’ MBA program offers a flexible, hybrid model of delivery, allowing students to participate in live classes both in the classroom and online. For students who did not major in business, Elms offers a Foundations program and an Excel for Business program. Another feature is the Pathways to Leadership program, an extension of the MBA curriculum that leads participants on a journey of self-discovery. The MBA program offers a strong understanding of business principles, plus the ability to apply those principles and create change. It was designed to give students the skills to navigate a global economy and contribute to their local communities.

Women’s Fund Mentor Match

Jan. 13: January is National Mentoring Month, and the Women’s Fund of Western Massachusetts (WFWM) announced its second annual Mentor Match, a networking event that aims to engage emerging leaders with seasoned professionals. The event will take place from 1 to 3 p.m. at the UMass Center at Springfield, and is open to the public. Featuring Bay Path University Professor Janine Fondon, WFWM board and committee members, participants and alumni of the Women’s Fund’s Leadership Institute for Political and Public Impact (LIPPI), and community members, as well as members and supporters of the Young Women’s Initiative (YMI), the Mentor Match is designed to connect members of the Women’s Fund family as mentors and mentees to share resources, experiences, and work together in order to achieve professional and personal goals. All members of the Women’s Fund community are invited to attend. RSVP by Jan. 10 by visiting www.mywomensfund.org/event/mentor-match.

EMT Training, CNA Plus Programs at STCC

Starting Jan. 22: Springfield Technical Community College will again offer its popular Emergency Medical Technician (EMT) Training Program, as well as the Certified Nurse Aide (CNA) Plus Program, both starting in January. The EMT program consists of about 171 hours of lectures, 15 to 20 hours of online instruction, an auto-extrication class, and an eight-hour clinical hospital emergency-room observation designed to prepare the student for the Massachusetts State Certification Examination. The program, based on the Department of Transportation curriculum for Basic Emergency Medical Technician, is approved by the Massachusetts Office of Emergency Medical Services. Daytime and evening classes start Jan. 22. Visit www.stcc.edu/wdc or call (413) 755-4225 to enroll. The CAN Plus Program at STCC is designed to provide participants with job skills that will allow entry into the healthcare field as well as preparation for the Massachusetts state board examination to become a certified nurse aide. Day classes, which start Jan. 22, will be held Monday through Thursday, 9 a.m. to 2:30 p.m. Students will receive clinical experience in a local nursing home under the supervision of registered nurse (RN) instructors. Major topics will include vital signs; moving and turning patients; personal-care basics; bed making; bed, bath, and feeding; record keeping; and responding to emergencies. This course will also include a Home Health Aide Training Certificate and an Enhanced Alzheimer’s Module. Students will attend a job fair scheduled at the conclusion of this program. Evening Classes for BASIC CNA start Jan. 28, and will be held Monday through Friday, 4-9:30 p.m. The Workforce Development Center at STCC offers a wide variety of entry-level health programs. Visit www.stcc.edu/wdc or call (413) 755-4225 to enroll.

EMT Training at HCC

Jan. 30 to April 28: Holyoke Community College is now enrolling students for its spring-term Emergency Medical Technician training program. The HCC EMT Training Program consists of 170-plus hours of in-class lectures and additional online study, training, field trips, and workshops that prepare students to take the state certification exam. The majority of the training takes place on Tuesdays and Thursdays fom 6 to 10 p.m. at HCC’s new, state-of-the-art Center for Health Education, home to the college’s Nursing and Radiologic Technology programs. Last year, HCC received a $127,741 state Workforce Skills Capital Grant to purchase new equipment to enhance its EMT training program. The course uses equipment identical to that found in modern ambulances. The program makes extensive use of the medical simulation labs in HCC’s Center for Health Education. Some of the grant money was used to purchase a patient simulator specifically designed for EMT and paramedic training that hemorrages and can be hooked up to a defibrillator. The course is taught by instructor Mike Marafuga, an EMT with the Southwick Fire Department. For more information or to register, contact Ken White at (413) 552-2324 or [email protected].

40 Under Forty Nomination Deadline

Feb. 16: BusinessWest magazine will accept nominations for the 40 Under Forty Class of 2017 through the end of the work day (5 p.m.) on Friday, Feb 16. The annual program, now in its 12th year, recognizes rising stars within the Western Mass. community, which includes Berkshire, Franklin, Hampden, and Hampshire counties. This year’s group of 40 will be profiled in the magazine’s April 30 edition, then toasted at the June 21 gala at the Log Cabin Banquet & Meeting House in Holyoke (see below). The nomination form, which can be found online at businesswest.com/40-under-forty-nomination-form, requests basic information and can be supported with other material, such as a résumé, testimonials, and even press clippings highlighting an individual’s achievements in their profession or service to their community.

Difference Makers

March 22: The 10th annual Difference Makers award program, staged by BusinessWest, will be held at the Log Cabin in Holyoke. The winners will be announced and profiled in the Jan. 22 issue. Difference Makers is a program, launched in 2009, that recognizes groups and individuals that are, as the name suggests, making a difference in this region. Tickets to the event cost $75 per person, with tables of 10 available. To order, call (413) 781-8600, ext. 100 or visit www.businesswest.com. Sponsors to date include Sunshine Village and Royal, P.C. Sponsorship opportunities are still available by calling (413) 781-8600, ext. 100.

40 Under Forty Gala

June 21: The 12th annual 40 Under Forty Gala is a celebration of 40 young business and civic leaders in Western Mass. The lavish cocktail party, to be held starting at 5:30 p.m. at the Log Cabin in Holyoke, will feature butlered hors d’oeuvres, food stations, and entertainment — and, of course, the presentation of the class of 2017. Also, the third Continued Excellence Award honoree will be announced. Tickets will go on sale soon at $75 per person (tables of 10 available), and the event tends to sell out quickly. For more information, call (413) 781-8600, ext. 100, or e-mail [email protected].

Agenda Departments

Freedom Credit Union Gift Drive for Needy Kids

Through Dec. 21: For the 10th year, Freedom Credit Union is partnering with the Department of Children and Families to provide gifts to children in need this holiday season. Every branch of the credit union has a tree filled with tags that show the gift request from area children. Anyone who goes into Freedom branches can choose a tag from the tree, purchase the requested gift, and bring it back to the branch unwrapped by Thursday, Dec. 21.

Santa’s Trains at Look Park

Through Dec. 24: All aboard! Next stop … Santa’s Trains at Look Memorial Park. This holiday season, the park is celebrating with running model trains and locomotives whirling by displays set in a whimsical wonderland of Christmas favorites and village landscapes. The Garden House, transformed into a Victorian-style train station, offers all the sights and sounds of the holiday season. View enchanting, themed holiday trees; say hello to Santa’s helpers; chat with authentic engineers; and share that special visit with Santa and Mrs. Claus before relaxing with a holiday cookie and hot chocolate. Each evening features a special guest conductor and station master from the community greeting visitors. Santa’s Trains at Look Park is open to the public daily through Dec. 23 from 4 to 8 p.m. and Dec. 24 from 10 a.m. to 2:00 p.m. at the Garden House at Look Memorial Park, 300 North Main St., Florence. This special holiday event is free for all ages. Visit www.lookpark.org for more information. Also, join us for a traditional hayride around the park to view more than 50 holiday light displays made by the grounds and maintenance staff. The cost is $5 per rider. Departures are every 20 minutes from 4:20 p.m. until 7:40 p.m., weather permitting. More than 20,000 visitors annually visit the park during the holiday season to visit Santa’s Trains, view the wonderland light displays, and share holiday dreams with Santa.

Strategic Alliances Webinar on ‘Impostor Syndrome’

Dec. 14: Strategic Alliances at Bay Path University will present a free online webinar, “Confident or Impostor?” on Thursday, Dec. 14 from noon to 1 p.m. Registration is strongly encouraged. For more information and to register, visit bit.ly/2jNcXB3. Research shows that 70% of the U.S. population has experienced ‘impostor syndrome’ at one time or another. Webinar participants will learn how to combat self-doubt and overcome the lack of confidence that results from impostor syndrome. The webinar will feature three panelists, Karen Hinds, Roxanne Kaufman Elliott, and Maureen Zappala, who will share their extensive knowledge and experience with leadership. Hinds is the founder and CEO of Workplace Success Group, an international firm that has been referred to as a training ground for future business leaders. She is also the author of The Leader’s Manual – A Young Adult’s Guide to the Global Workplace, Get Along, Get Ahead: 101 Courtesies for the New Workplace, and Networking for a Better Position & More Profit. She serves as a visiting professor for the Malcolm Baldrige School of Business at Post University; is a frequent guest on radio, TV, and podcasts, and is a former board member with the Connecticut chapter of the World Affairs Council. Elliott is a certified leadership development coach and facilitator with more than 30 years of business, strategy, and leadership-development experience across many different industries in both the profit and nonprofit worlds. She is an i3 Leadership Master and holds degrees from Sinclair College and Bowling Green State University, as well as numerous executive and leadership-development certifications from the University of Wisconsin at Madison, the American Marketing Assoc., the Leadership Challenge, RAC, LLM Inc., and others. Zappala is an award-winning speaker, author, and presentation-skills coach. She is the founder of High Altitude Strategies and helps propel teams and individuals to peak performance. She holds a bachelor’s degree in mechanical engineering from the University of Notre Dame, and spent more than 13 years at NASA’s Lewis Research Center (now Glenn Research Center), conducting aircraft engine research. She became the youngest and first female manager of NASA’s Propulsion Systems Laboratory, a jet-aircraft-engine test facility. Strategic Alliances is recognized by SHRM to offer professional-development credits (PDCs) SHRM-CPSM or SHRM-SCPSM. The webinar “Confident or Impostor?” is worth 1 PDC.

Boronski to Meet Business, Community Leaders

Dec. 18: Debra Boronski, regional director for the Massachusetts Office of Business Development (MOBD), will  hold office hours for business and community leaders on Monday, Dec. 18 from 8:30 a.m. to 12:30 p.m. at the Massachusetts Small Business Development Center office located in Building 101 of the STCC Technology Park, 1 Federal St., Springfield. Meetings will be held in the Peter Pan Room, located on the second floor. MOBD is the state’s one-stop source for businesses seeking to relocate to Massachusetts and businesses wishing to expand their current operations here. It offers a range of expertise and services to help businesses flourish in Massachusetts. Its staff operates in regions across the state, providing businesses with on-the-ground knowledge and viable connections. It works closely with the private and public sectors to coordinate a range of resources. Boronski oversees 117 cities and towns in Western Mass. and the Berkshires. Interested parties mail e-mail [email protected] or call (413) 733-5357 to reserve a time slot.

EMT Training, CNA Plus Programs at STCC

Starting Jan. 22: Springfield Technical Community College will again offer its popular Emergency Medical Technician (EMT) Training Program, as well as the Certified Nurse Aide (CNA) Plus Program, both starting in January. The EMT program consists of about 171 hours of lectures, 15 to 20 hours of online instruction, an auto-extrication class, and an eight-hour clinical hospital emergency-room observation designed to prepare the student for the Massachusetts State Certification Examination. The program, based on the Department of Transportation curriculum for Basic Emergency Medical Technician, is approved by the Massachusetts Office of Emergency Medical Services. “The EMT program gives the student an excellent foundation in Basic Life Support skills and techniques and patient assessment,” said Paul Sheehan, director of the Workforce Development Center at STCC. “This program always fills up long before the start date, and applications are now being accepted. Daytime and evening classes start Jan. 22. Visit www.stcc.edu/wdc or call (413) 755-4225 to enroll. Meanwhile, the employment of CNAs is projected to grow by 19%, faster than average, according to the U.S. Department of Labor, which projects employers will add 279,600 CNA positions during the next decade. The CAN Plus Program at STCC is designed to provide participants with job skills that will allow entry into the healthcare field as well as preparation for the Massachusetts state board examination to become a certified nurse aide. Day classes, which start Jan. 22, will be held Monday through Thursday, 9 a.m. to 2:30 p.m. Students will receive clinical experience in a local nursing home under the supervision of registered nurse (RN) instructors. Major topics will include vital signs; moving and turning patients; personal-care basics; bed making; bed, bath, and feeding; record keeping; and responding to emergencies. This course will also include a Home Health Aide Training Certificate and an Enhanced Alzheimer’s Module. Students will attend a job fair scheduled at the conclusion of this program. Evening Classes for BASIC CNA start Jan. 28, and will be held Monday through Friday, 4-9:30 p.m. The Workforce Development Center at STCC offers a wide variety of entry-level health programs. Visit www.stcc.edu/wdc or call (413) 755-4225 to enroll.

EMT Training at HCC

Jan. 30 to April 28: Holyoke Community College is now enrolling students for its spring-term Emergency Medical Technician training program. The HCC EMT Training Program consists of 170-plus hours of in-class lectures and additional online study, training, field trips, and workshops that prepare students to take the state certification exam. The majority of the training takes place on Tuesdays and Thursdays fom 6 to 10 p.m. at HCC’s new, state-of-the-art Center for Health Education, home to the college’s Nursing and Radiologic Technology programs. Last year, HCC received a $127,741 state Workforce Skills Capital Grant to purchase new equipment to enhance its EMT training program. The course uses equipment identical to that found in modern ambulances. The program makes extensive use of the medical simulation labs in HCC’s Center for Health Education. Some of the grant money was used to purchase a patient simulator specifically designed for EMT and paramedic training that hemorrages and can be hooked up to a defibrillator. The course is taught by instructor Mike Marafuga, an EMT with the Southwick Fire Department. For more information or to register, contact Ken White at (413) 552-2324 or [email protected].

Difference Makers

March 22: The 10th annual Difference Makers award program, staged by BusinessWest, will be held at the Log Cabin Banquet & Meeting House. The winners will be announced and profiled in the Jan. 22 issue. Difference Makers is a program, launched in 2009, that recognizes groups and individuals that are, as the name suggests, making a difference in this region. Tickets to the event cost $75 per person, with tables of 10 available. To order, call (413) 781-8600, ext. 100 or visit www.businesswest.com. Sponsors to date include Sunshine Village and Royal, P.C. Sponsorship opportunities are still available by calling (413) 781-8600, ext. 100.

Agenda Departments

Farmington Bank Food Drive for Gray House

Through Nov. 14: Farmington Bank is collecting non-perishable food items through Tuesday, Nov. 14 at its West Springfield and East Longmeadow branch offices. All collections will be donated in time for Thanksgiving to the Gray House Food Pantry, which is located in the north end of Springfield and serves 80 to 120 households per week. “Thanksgiving is an important time to show appreciation and give back to the communities in which we live and work,” said John Patrick Jr., chairman, president, and CEO of Farmington Bank. “We invite the public to join our food-collection efforts to help our neighbors in need in West Springfield and East Longmeadow.” The public is invited to donate non-perishable food items at 85 Elm St. in West Springfield and 61 North Main St. in East Longmeadow. During the same time, all Farmington Bank locations in Connecticut are collecting food items for Hartford-based social-service agency Hands On Hartford.

Diabetes Wellness Fair

Nov. 15: Holyoke Medical Center will host a free Diabetes Wellness Fair from 3 to 7 p.m. in the HMC Auxiliary Conference Center. This event is free and open to the public. The fair will offer free blood-pressure checks, a type-2 diabetes risk test questionnaire, raffles, and more. Medical experts will be on hand to offer information on preventing diabetes-related complications, including skin, foot, dental, eye, and ear health. Demonstrations on exercise and food portion control will be presented and allow for hands-on participation. Pharmacists will be on hand to discuss medications available to treat diabetes. Private consultations for those with more in-depth questions about medications and how to manage their diabetes can be scheduled. These one-on-one, half-hour meetings will be by appointment only; call (413) 534-2789 to register. In conjunction with the Diabetes Wellness Fair, a free flu clinic will also be held from 4 to 6 p.m. Registration for flu shots is required by calling (413) 534-2533. Complimentary valet parking will be available. HMC also offers regular transportation services throughout Holyoke, Chicopee, and South Hadley, which will be available for a portion of the fair. To inquire about and arrange transportation, call HMC Transportation Services at (413) 534-2607.

Undergraduate Open House at WNEU

Nov. 12: Western New England University will host high-school and college students and their parents at an open house from 8 a.m. to 2 p.m. in the St. Germain Campus Center. Guests will have the chance to tour the campus and residence halls, meet current students, get a general overview of the admissions and financial-aid process, and have academic questions answered by members of the faculty. The day concludes with an exhibit where students can gather more information on student clubs and activities, honors programs, and athletic opportunities at both the NCAA and intramural levels, as well as hear from the Career Development Center regarding the varied internship and career opportunities Western New England University students are receiving. The event is free, but advance reservation is requested. To register, call (413) 782-1312 or (800) 325-1122, ext. 1312, or visit wne.edu/openhouse. Prospective students interested in learning more about careers in sport management or social work are invited to specialized information sessions during the open house. The Career in Sport Management Panel is open to prospective students at all levels who want to learn more about the program’s outcomes. The panel will include Sharianne Walker, chair of the Sport Management program, and several professional leaders in sport management, including Ethan Lang, director of Operations for the XL Center and Pratt and Whitney Field; Chelsea Johnson, director of Educational Programs, Basketball Hall of Fame; and WNEU alum Laura Madaio, marketing manager at Athletes of Valor. Also on the panel is senior Tim Smith, president of the Sport Management Assoc., who works for the Springfield Thunderbirds as a gameday operations coordinator and recently completed an internship with the Travelers Golf Tournament, and recent graduates who will share how Western New England University’s Sport Management program helped them to break into the field. Western New England University is one of only three programs in the country with both the Commission on Sport Management accreditation and the Association to Advance Collegiate Schools of Business accreditation. The Social Work Luncheon is open to prospective students at all levels who want to have a chance to meet with a small group of faculty members, current students, and alumni of the Social Work program, and to discover more about the program’s accreditation, including the opportunity to complete four internships in four years. This luncheon is open to all students and families who want to learn more about the field of social work and the benefits of the WNEU program. The Council on Social Work Education has awarded its highest marks to the Western New England University Social Work program. This accreditation qualifies students to apply for advanced standing in master of social work programs to earn their master’s degree in one year, rather than two. “We are in a time in our nation where there is a lot of focus on the state of higher education, and for good reason. We know that families are not only looking for a quality academic experience, but expect a clear return on investment,” said Bryan Gross, vice president for Enrollment Management and Marketing. “With so much national attention on the rising cost of college, the fact that Western New England University opened the fall 2017 semester with its largest undergraduate class in university history demonstrates our clear commitment to providing value to our students. Our student outcomes are impressive, and both students and employers are taking notice that we are a university with a unique focus on student success. The undergraduate open house is the perfect opportunity to tour our beautiful campus, meet with members of our faculty, [and] ask questions to current students.”

Girls on the Run 5K

Nov. 19: Girls on the Run of Western Massachusetts will host a 5K celebration at 10:30 a.m. at Smith College. Girls on the Run is a positive youth-development program that uses physical activities, fun running games, and dynamic discussions to teach life skills to girls in third to eighth grade. During the 10-week program, girls participate in lessons that foster confidence, build peer connections, and encourage community service while they prepare for an end-of-season celebratory 5k event. Participation in the 5K event on Nov. 19 is open to the public. The program boasts about 400 girls and 120 volunteer coaches this season, and more than 1,200 participants are expected. The registration cost is $20 for adults and $12 for children and includes a GOTR 5K event shirt. After a group warm-up and remarks from Smith College President Kathleen McCartney, the event will begin on the Smith College athletic fields. Registration is open at www.girlsontherunwesternma.org. Registration on the day of the event will begin at 8:30 a.m. The run will begin at 10:30 am, but the opening festivities will begin at 10 a.m. Early arrival is suggested. Visit the website for more information about the event, how to register, and volunteer opportunities.

Lawyer on the Line

Nov. 20: The Hampden County Bar Assoc., in conjunction with WGGB, will hold a Lawyer on the Line event from 5 to 6:30 p.m. The volunteers will provide legal advice on a variety of topics from callers during the evening news broadcast. Individuals needing advice should call (413) 846-0240 to speak to a volunteer. Founded in 1864, the Hampden County Bar Assoc. is a nonprofit organization representing the interests of lawyers, the justice system, and the public in Hampden County. It provides professional support, education, and networking opportunities to its members, and advocacy on behalf of lawyers, the judiciary, and the public.

Baystate Bloodmobile

Nov. 22: Celebrate the season of Thanksgiving by donating blood as part of your plan before the holiday weekend. The community is invited to join a blood drive from 11 a.m. to 4 p.m. at Baystate Mary Lane on the Baystate Health bloodmobile. The bloodmobile will be parked in the north (visitors) parking lot, located at 85 South St. in Ware. “Please help us to ensure a safe and adequate blood supply is available by donating blood with the Baystate Health Blood Donor Program,” said Deb Oberg, co-coordinator of the blood drive, which is sponsored by Country Bank and Baystate Mary Lane. “One donation helps to save two lives, and 100% of all blood collected on the bloodmobile stays in our community for use in Baystate Health hospitals and facilities.” Blood donations take approximately one hour to complete, including the interview, donation, and refreshments. Donors must be at least 17 years old, weigh at least 110 pounds, have a photo ID, be in good health (no colds or sore throat), and not have donated blood within the past eight weeks. All eligible donors will receive their choice of a gift card. For more information or to book an appointment, call (413) 967-2180. Walk-ins are welcome.

Babysitters Academy

Dec. 2: Baystate Medical Center will hold a Babysitters Academy to prepare area youth for their babysitting responsibilities. The one-day program will be held from 9 a.m. to 3 p.m. in the BRL Conference Room at the Baystate Health Education Center, 361 Whitney Ave., Holyoke. Participants should bring their lunch. Babysitters Academy is a certified babysitter program for young adults ages 11½ to 15. The session offers potential babysitters instruction in baby care, first aid, CPR, fire safety, home security, child behavior, and accident prevention. Participants will also receive a course booklet containing helpful tips and other information, as well as a graduation certificate upon completion of the course. The program, offered by the Parent Education Department at Baystate Medical Center, costs $75. Space is limited, and pre-registration is required. To register, visit baystatehealth.org/parented.

Agenda Departments

Springfield Symphony Orchestra 2017-18 Season

Through May 19, 2018: An evening with the Springfield Symphony Orchestra (SSO) is more than a musically memorable experience. To attend an SSO concert is to be part of a rich cultural tradition. Single tickets and subscriptions, including the SSO’s new pops-oriented Wild Card 4 package, are on sale now for the SSO’s 74th season. The public may purchase tickets by visiting the box office at 1441 Main St., Springfield (ground-floor level in the TD Bank Building), or calling (413) 733-2291. The season began Oct. 14 and runs through May 19, 2018. In addition to offering its traditional subscriber options, which include four to all seven of its classical performances, the SSO has introduced the new Wild Card 4 package. Perfect for fans of the pops, the new subscription package includes all three special events — “Holiday Extravaganza with the Grinch,” “Star Wars & Star Trek Sci-Fi Spectacular,” and a performance by the Texas Tenors — as well as one classical performance of the subscriber’s choice. For the opening-night concert on Oct. 14, the SSO and Kevin Rhodes, its longtime music director and conductor, presented selected works of celebrated composers Rossini, Prokofiev, and Brahms, featuring guest pianist Claire Huangci. Next up, on Nov. 4, guest cellist Julian Schwarz joins the musicians for “Viva America,” a toe-tapping nod to American masters Gershwin, Copeland, Bernstein, and Liebermann. Then, on Dec. 9, the Springfield Symphony Chorus joins the orchestra for the much-anticipated “Holiday Extravaganza.” Both this festive show and “Star Wars & Star Trek Sci-Fi Spectacular,” the season’s second special event (March 3, 2018), feature interactive family fun. For the season’s third and final special event on April 21, 2018, the SSO will bring audiences the Texas Tenors, a popular vocal trio whose signature crossover style has topped Billboard charts. The group’s widely viewed debut on NBC’s America’s Got Talent quickly led to a worldwide concert tour and a 2014 PBS special, “You Should Dream,” which earned three Emmy Awards. Free parking at three downtown garages is available to all attending an SSO concert. Subscribers, whether they choose a classical package or the Wild Card 4, enjoy additional benefits, including savings of up to 20% over single-ticket purchases and exclusive access to special events. An SSO subscription makes an ideal holiday gift for friends and family members of all ages. For more information on SSO subscriptions, single-ticket sales, or the 2017-18 concert series, call the SSO box office at (413) 733-2291 or visit springfieldsymphony.org.

Hoarding Conference

Oct. 18: To promote greater understanding of research and treatment for hoarding disorder, a conference titled “Hoarding Disorder: Recovery Is Real” will take place from 8 a.m. to 4:30 p.m. at Hadley Farms Meeting House, 41 Russell St., Hadley. Jesse Edsell-Vetter, stabilization case manager, Metropolitan Boston Housing Partnership Hoarding Team, will be the keynote speaker. CEUs will be offered for licensed professionals. Funding for the conference is being provided by a grant from the Center for Human Development. According to the American Psychiatric Assoc., people with hoarding disorder excessively save items that others may view as worthless. Typically, they save random items they feel have value or that they may need in the future. Their persistent difficulty parting with possessions leads to clutter that disrupts their ability to use their living or work spaces. People with hoarding disorder often feel safer surrounded by the things they save, but items can fill, block, and clutter active living spaces at home. Hoarding can cause problems in social or work settings, too, including hindering a productive and safe environment. Serious hoarding can lead to fire hazards, tripping hazards, and health-code violations, as well as interpersonal strain and conflict, isolation, and loneliness. “Contrary to negative pop-culture portrayals, people who have accumulated a problematic amount of possessions tend to be creative, intelligent, and resourceful,” said Lee Shuer, a consultant with Mutual Support and the creator of WRAP for Reducing Clutter. “Such people are mostly just unsuccessful in the pursuit of moderation, although some people call us the ‘H’ word: hoarders. I call myself a finder/keeper because hoarding has become such a derogatory label, helped in no small part by sensational reality TV shows. People like us who acquire and keep too much stuff are stuck, hung up on something emotional, something unseen beneath the surface of life. What can be seen is merely the tip of the iceberg. It’s complicated. But hoarding disorder is real, and so is recovery.”

Homework House 10-year Celebration

Oct. 19: Homework House is celebrating its 10-year anniversary this year, and it will mark the occasion with a 10th Anniversary Celebration and Fund-raising Breakfast from 7:45 to 9:15 a.m. at the Log Cabin in Holyoke to share its story and inspire the financial resources Homework House needs to sustain its programs for the next 10 years and beyond. The anniversary breakfast’s theme is “A Decade of Inspiring Children, Supporting Families, and Transforming Community,” which reflects the broad ripple effect that occurs as a result of children’s participation in Homework House’s academic after-school and summer programming. Founded by retired educators Sr. Maureen Broughan and Sr. Jane Morrissey, Homework House promotes educational success through free, individualized tutoring and mentoring for children. Featuring a program that will highlight the stories of Homework House alumni, parents, and stakeholders, the breakfast will reflect on the powerful work of the past 10 years while looking forward to Homework House’s continued growth. The breakfast is free and will feature a focused ask for donations. Community members interested in attending the event or taking a leadership role as a table captain can register by visiting www.homeworkhousetenth.com.

Healthcare Heroes

Oct. 19: BusinessWest and the Healthcare News will present the inaugural Healthcare Heroes Awards at the Starting Gate at GreatHorse in Hampden. This new recognition program was created by the twin publications to recognize outstanding achievement across the region’s broad and diverse healthcare sector. From a pool of 70 nominations, panel of judges chose eight winners in seven categories, who were profiled in the Sept. 4 issue of BusinessWest, the September issue of HCN, and at businesswest.com. American International College and Trinity Health Of New England are the presenting sponsors of Healthcare Heroes. Partner sponsors are Achieve TMS East, HUB International New England, and Health New England. Additional sponsors are Bay Path University, Baystate Health, Elms College, Renew.Calm, and Cooley Dickinson Health Care. This event is sold out.

Dress for Success Panel

Oct. 24: Area employers and human-resource professionals are invited to join Dress for Success of Western Massachusetts for a panel discussion about breaking down the barriers that stand between the region’s workforce and sustained employment. With sponsorship support from the Naismith Memorial Basketball Hall of Fame, United Personnel, Sperion Staffing, Armbrook Village, and Western MA HRMA, the event will be held from 8:30 to 11:30 a.m. at the Basketball Hall of Fame in Springfield. Tickets for the event cost $25 and may be purchased online at westernmassachusettsdressforsuccess.org or by calling (860) 638-8980.

Business & Innovation Expo of Western Mass.

Nov. 2: Comcast Business will present the Business & Innovation Expo of Western Mass. at the MassMutual Center in downtown Springfield, produced by BusinessWest and the Healthcare News. The seventh annual business-to-business show will feature more than 150 exhibitor booths, educational seminars, breakfast and lunch programs, and a day-capping Expo Social. Current sponsors include Comcast Business (presenting sponsor), Johnson & Hill Staffing Services, Wild Apple Design Group, and Meyers Brothers Kalicka, P.C. (executive sponsors), Inspired Marketing and Go Graphix (show partners), MGM Springfield (corporate sponsor), Isenberg School of Management at UMass Amherst (education sponsor), Xfinity (social sponsor), Elms College (information booth sponsor), Smith & Wesson (Workforce Support Center sponsor), Savage Arms (JoinedForces parking sponsor), WMAS, WHMP, Rock 102 & Lazer 99.3, and MassLive (media partners), and the Better Business Bureau and Cartamundi (contributing sponsors). Exhibitor spaces are available; booth prices start at $800. For more information on booth purchase, call (413) 781-8600, ext. 100.

ToGetHerThere Awards

Nov. 3: Girl Scouts of Central and Western Massachusetts (GSCWM) announced the recipients of the inaugural ToGetHerThere Awards. The five award recipients have a shared vision of creating a culture of creativity and caring, where young women feel confident in their ability to work hard, dream big, and face with courage any obstacle that stands in the way of making their dreams come true. The winners have affected hundreds of lives and serve as role models for other organizations grappling with how to support underserved members in their communities. The awardees are:

• Entrepreneur: Cassandra Abramson, president and founder, ECi Stores;

• Financial Literacy: Amy Roberts, vice president of Human Resources, Balise Auto Group;

• Health & Wellness: Katie Gauvin, regional safety director, SODEXO; major, Logistics Readiness Squadron, 104th Fighter Wing, Barnes Air National Guard Base;

• Man Enough to Be a Girl Scout: Timothy Murphy, Esq., partner, Skoler, Abbott & Presser, P.C.; and

• STEM: Martha Baker, associate dean, College of Natural Sciences, UMass Amherst.

Girl Scouts of Central and Western Massachusetts will honor the winners at the ToGetHerThere Awards Luncheon at the Tower Square Hotel (formerly the Springfield Marriott). Tickets are $50 each or tables of 10 for $500. To order tickets and for more info on each awardee, visit www.gscwm.org/en/events/special-events/TGHTA.html or contact Melanie Bonsu at (413) 584-2602, ext. 3623, or [email protected].

Cover Story

Mission Control

Mark Fulco

Mark Fulco

Roughly 21 months ago, Mark Fulco left Mercy Medical Center for a position with the hospital’s parent company, Trinity Health, one that would groom him for a leadership role somewhere within the vast Trinity system. As it turned out, somewhere became Mercy Medical Center.

Mark Fulco called it the “president track.”

Formally, he was carrying out a role within the Livonia, Mich.-based Trinity Health system, specifically that of ‘vice president, Health Ministries & System Office Communications Interface.’ While doing that, though, he was learning and essentially being groomed for a leadership position in one of the system’s many hospitals and medical centers.

“The idea behind this role was to bring in what they considered a high-potential executive for advancement to come here, work for the system office, learn some new things about how the system worked, and help set the operating model and the agenda for some of what the organization was going to do moving forward,” he explained, “and then return back to the regional help ministries at a level higher than they left the field at.”

He called it providential — a word he chose very carefully because of the significant meaning it carries — that the later stages of his 18- to 24-month tenure on this president track coincided with a presidential search at his former place of employment, Mercy Medical Center in Springfield, part of the Sisters of Providence Health System.

He became a candidate and prevailed in what became a nationwide search. Thus, he’s essentially coming home, as he put it, to a hospital and a system with a somewhat unique mission, one he came to fully appreciate during his tenure there, which included work in everything from fund development to marketing; new-business development to operations of the accountable-care organization and clinically integrated network.

Fulco said the Mercy presidency was essentially the first job at that level that he applied for, and it’s one he sought enthusiastically, because of what he experienced there and was part of.

Mercy Medical Center

Mark Fulco says one of the items at the top of his to-do list is to make Mercy Medical Center’s high-quality care far less of a best-kept secret.

“In this role [at Trinity], I’ve had the opportunity to see how healthcare is delivered across the country,” he told  BusinessWest. “And from that, I can say that the people of Western Mass. are really lucky to have such a talented and caring team at Mercy. And this is what really called me back to Springfield.

“It’s a great community,” he went on, referring to the Greater Springfield area. “But the real driving factor for me was the Mercy team; I’ve seen 94 or 95 different hospitals in our system, and I’ve met great caregivers from across the country, but Mercy has among the best I’ve seen, and the legacy of the Sisters of Providence … that’s a calling, it’s an honor, and it’s also a big responsibility to carry on that healing legacy.”

Fulco returns to Mercy at what he acknowledged was an ultra-challenging — and uncertain — time for the hospital, the system, and seemingly every healthcare provider in the country, with the uncertainty coming in many forms but especially the unknown fate of the Affordable Care Act, a.k.a. Obamacare.

Fulco said all providers are operating in an environment where reimbursements from most payers, and especially Medicare and Medicaid, do not fully cover the cost of providing care. This is not a recent phenomenon, but the situation has grown steadily more precarious in recent years.

In response, systems and individual providers must become ever-more efficient, he said, and, in a word, they must innovate.

To do to that effectively, he said he intends to take full advantage of the know-how, resources, and, yes, buying power of the Trinity Health system and its New England region. As an example, he cited a project that is in some respects already underway — conversion to a new electric medical record (EMR) system known as EPIC.

“This is something Mercy would not be able to do on its own,” he said of the EMR conversion. “If we weren’t able to rely on our colleagues in the region, this is something we couldn’t afford to do, and that’s just one example of taking full advantage of our regional resources.”

For this issue, BusinessWest talked with Fulco just days before his formal return to Springfield about his new role and that big responsibility he accepted to carry on the work of the Sisters of Providence.

Back to the Future

It’s not listed on his résumé, but Fulco still considers it one of his more important career stops.

He was referring to his time as an advanced-life-support EMT roughly 30 years ago, while he was in graduate school.

“That was my first job in healthcare,” he recalled, adding that, like all those that followed and especially his most recent assignment in Michigan, it was quite a learning experience. “That time as an EMT gave me some unique experience as a caregiver, and it gave me an appreciation for the clinical side of healthcare and incredible respect for physicians and nurses and the work they do.”

Mark Fulco, seen here with team members at Mercy Medical Center

Mark Fulco, seen here with team members at Mercy Medical Center, says that, in this challenging time, Mercy, and all healthcare providers, must be focused on innovation.

Over the next three decades, Fulco would move off the front lines in healthcare and take a series of management positions, with each one bringing new and different responsibilities.

After a stint as president of Masonic Management Services Corp. in Wallingford, Conn., a nonprofit affiliate of Masonicare, he became senior vice president of Cardium Health Services in Simsbury, Conn. From there, he took the role of vice president of Strategic Marketing and Business Development at Saint Francis Care in Hartford, another member of the Trinity Health system.

In 2005, he took the position of ‘chief transformation officer’ for the Sisters of Providence Health System. This was a broad role with a host of responsibilities that included strategy formation, accountable-care organization and clinically integrated network operations, and business-development activities, including marketing, communications, and fund development.

And as transformation officer, he helped oversee a good deal of, well, transformation in many areas, including formation and operation of an accountablecare organization, one of many areas where Mercy was out front and in many ways ahead of other providers within the Trinity Health system.

It was roughly 21 months ago that he joined Trinity Health in that aforementioned ‘interface’ role, and he described his time in Michigan as invaluable when it comes to meeting the challenges he will face as he leads Mercy Medical Center.

But as much as he enjoyed working behind the scenes, if you will, he was anxious to get back to a hospital setting.

“Healthcare is not necessarily delivered in the boardroom,” he told  BusinessWest. “Here in Michigan, I have an opportunity to see how the large healthcare system boardroom works, and how the large healthcare system team works in support of what’s delivered at the local level. But care is delivered at the bedside, and while this work here at the system office was exciting and invigorating, and it was wonderful to work with some of the best and brightest in healthcare, the hospital is where hope and healing occurs, and I wanted to be part of that again.”

He said he will bring to that role a management style grounded in the fundamentals of servant leadership, something he says comes to him naturally, because it has been his style throughout his career. And it’s also something that fits nicely with the missions of SPHS and Trinity.

“It dovetails with being a people-centered healthcare organization,” he explained. “And a lot of this was my upbringing — my father was a career public servant, and I was taught to be of service to others. It’s ingrained in me; it’s part of my DNA.”

Bringing it Home

As he talked some more about what made a return to Mercy so attractive to him, Fulco got his message across by relating the reactions he got from others when he would talk about the system.

“People here [in Michigan] are impressed when they hear about what the sisters have done, how they’ve served that community, and what that legacy is,” he explained. “But it’s interesting … they also tell me that me that, when I talked about the Sisters of Providence Health System and Mercy Medical Center, I had a twinkle in my eye that told them there was something special there. And I told them that you couldn’t help but have that if you spent any amount of time within that organization.”

mercy-exterior-front

Fulco will now get to spend considerably more time within that system, and he is already compiling a to-do list of sorts, or what he called a game plan for his first 100 days, one that came together through input gathered during the interviewing process, discussions with Interim President Beth O’Brien, and his decade of experience in the system.

And at or near the top of that list is doing a better job of telling Mercy’s story, he told BusinessWest.

“When I look at the challenges at Mercy, I think the care provided there is one of the best-kept secrets in Western Massachusetts,” he explained, adding that no business or organization, especially a hospital, needs or wants that particular quality, if that’s what a best-kept secret is.

“It’s been the organization’s culture to serve and be humble — that’s how the sisters taught us to be,” he went on. “But I think the community needs a better understanding of the physicians, the nurses, and the comprehensive services that are provided at Mercy and through the Mercy network.”

As he goes about working with those providers to better communicate Mercy’s services and mission, Fulco said he will put a heightened focus system-wide on the need to innovate, especially amid reimbursements that do not cover the full costs of providing care.

“Anyone who manages a household budget knows that you can’t spend more than you earn,” said Fulco. “So Mercy and Trinity Health New England are continuing to innovate with some of these approaches to deliver the absolute best and highest-quality care, but also deliver that care at the highest possible efficiency.

“We don’t know what’s going to happen with the Affordable Care Act,” he said. “But no matter where it goes, we’ll need to continue providing the very best care we can for people, and it needs to be done in a more efficient way at a lower cost year over year.”

There will be several initiatives in this broad realm, and some are already underway, he said, putting the EMR project in this category.

Improved EMR makes a system more efficient, he explained, because it allows for improved communication between providers across the region, giving physicians and nurses immediate access to information, an ability that often eliminates redundancies and mistakes in treatment, thus enabling Mercy, and the healthcare system as a whole, to reduce costs.

“When a test is done, other specialists don’t necessarily have to redo that test, so we’re able to save the system and, ultimately, all of us, as the payers for care, quite a bit of money,” he explained. “If a lab test is done, another physician isn’t redoing that lab test; when an X-ray is done or an MRI, you don’t necessarily have to redo that.”

Putting in the new EMR system is a massive undertaking with a lot of moving parts, said Fulco, adding that such enhancements have been undertaken at several facilities under the Trinity umbrella, and he intends to take full advantage of this accumulated wealth of knowledge and experience.

“We have a great team on the ground both at Hartford that has had experience implementing these systems, and the incredible team at Mercy that will help with the heavy lifting done,” he said. “It will be a process, and a big process, for us to undertake, but we’ll do that and make sure nothing falls through the cracks.

“One of the best things about being part of a system like this is that we’ve done this several times before,” he went on. “And with each one, you do you learn some things; we can now avoid the bumps in the road that others have encountered.”

Mission: Statement ‘Providential.’

That adjective, which Webster defines, variously, as ‘destined,’ ‘divine,’ and even ‘preordained,’ certainly works when Mark Fulco talks about coming home and all that goes with that territory.

He told BusinessWest that carrying on the work of the Sisters of Providence is an honor, but also a very big responsibility. It is all of that and more.

But it’s an assignment he’s looking forward to — as much as he is having still more people recognize that twinkle in his eye when he talks about not just where he works, but where he carries out the sisters’ mission.

George O’Brien can be reached at [email protected]

Banking and Financial Services Sections

Points of Interest

It’s not easy to get from Adams or Williamstown, communities in the far northwest corner of the state, to Boston.

You can get there using Route 2, but that’s not a particularly fast road, especially in the fall, at the height of foliage/tourist season. Taking the turnpike is another option, but it takes nearly an hour just to get to the exit 2 interchange in Lee. And it’s at least two hours from there.

“Either way, you’re looking at three hours, three and a half, depending on the traffic,” said Charlie O’Brien, who has become an expert on this commute. He’s had a lot of practice over the past several years, or since he’s been on the board of the Mass. Bankers Assoc. (MBA), and especially since he assumed leadership positions with the board.

And the travel has increased even more since he became president of the MBA on July 1.

Charlie O’Brien

Charlie O’Brien

But O’Brien, president and CEO of Adams Community Bank, who works in Adams and lives in Williamstown, isn’t begrudging the treks to Boston — or Washington, D.C. (there are many of those, too), because they are both part and parcel to his role with the MBA.

His stint as president is an honor for him personally and professionally, he said, and it puts a spotlight of sorts on both the Berkshires (he’s the first banking leader from that region to serve as chair of the MBA) and also his institution, which, mostly through a series of mergers, has grown from just over $100 million in assets several years ago to more than a half-billion.

But mostly, O’Brien is excited to be part of efforts on behalf of the MBA and organizations like it to press for needed change with regard to the financial-services industry and, more specifically, the laws that govern it.

And his ascension to chair of the MBA — and his recent talk with BusinessWest about that development — provides an intriguing window into the ongoing work of the association, especially in the category of advocacy for its members.

O’Brien, like dozens of banking leaders who have talked with BusinessWest over the past several years, said that, while these are relatively good times for banks, especially the smaller, community-oriented institutions like Adams Community Bank and many others headquartered in Western Mass., they face a number of stern challenges.

Many come in the form of increased regulatory burdens (and the many financial burdens of compliance with these regulations) that arrived with passage of the Dodd-Frank Wall Street Reform and Consumer Protection Act, better known simply as Dodd-Frank.

“We embrace parts of Dodd-Frank,” said O’Brien as he referenced the legislation passed in the wake of financial crisis of a decade ago, brought about in large part because of the subprime mortgage crisis and bursting real-estate bubble. “But, quite honestly, there are parts of Dodd-Frank that have been quite punitive for small banks.

“We embrace proper legislation, but we also embrace a tiered approach,” he went on. “Banks like us, at $500 million, would like to see regulations that are less burdensome. Some of these laws were passed because of the actions of Wells Fargo and Bank of America … it’s a huge burden for us to comply with certain things, when we’re not the offending banks that created these problems.”

Surveying the landscape, O’Brien, who noted that efforts to reform Dodd-Frank have been ongoing for years now, and for the reasons he stated, said momentum is gathering for change, and this might be the year it happens.

That momentum takes many forms, including the so-called Financial Choice Act, a bill introduced this year that would, if enacted, roll back many of the Dodd-Frank regulations. Passed by the House in June, the massive, 600-page bill has moved on to the Senate for consideration.

“Time will tell how far this gets,” O’Brien told BusinessWest. “But right now, the appetite for regulatory change in Washington is greater than it has been in recent years. We’re working with our lobbyists and elected officials to try to advance those initiatives.”

Meanwhile, there are other matters to contend with, including ongoing efforts that fall in the category of leveling the playing field when it comes to a host of what O’Brien called “non-bank competitors.”

He put credit unions in that category, obviously, but also national mortgage players such as Quicken Loans. O’Brien said he and others in the banking industry don’t necessarily mind competing against such rivals, but they would prefer the field to be more level than it is.

This is an old argument and an ongoing fight, especially when it comes to credit unions, which are still exempt from paying the taxes that banks do, despite the huge size, reach, and portfolio of products that many of them now boast.

“For the very large credit unions out there, and there are some in our backyard … they’re twice our size, but they pay no taxes,” said O’Brien. “All bankers struggle with that concept; some of these credit unions have grown to be billion-dollar institutions, and if you’re that size, you should be paying taxes; that’s our position.”

As for other non-bank competitors, especially those mostly doing business on the Internet, such as Quicken Loans, O’Brien said banks take a similar position.

“We just want to make sure the playing field is as level as possible,” he said, “and that they are complying with the same rules and regulations that we have to comply with.”

O’Brien said he isn’t sure what will happen on those fronts and others over the course of his year in office — and well beyond. What he does know is that there are more trips to Washington and especially Boston in his immediate future. Which is fine, because he certainly has those routes down by now.

George O’Brien can be reached at [email protected]

Construction Sections

Green Goals

Thanks in part to the U.N.’s “2030 Agenda for Sustainable Development,” ‘green’ building projects are increasing worldwide. From 2015 to 2018, the percentage of global builders with at least 60% of their projects certified green will double, according to the “World Green Building Trends” report.

One of the main motivations driving green construction is to reduce carbon emissions, reports Interesting Engineering. And successful ways to do that revolve around energy usage — namely, to decrease energy consumption and increase energy efficiency in homes and buildings around the world.

Here’s how those goals break down into the top five global green-building trends this year.

Solar Panels of All Sizes

The worldwide acceptance of solar as the energy of the future is causing solar technology to get better and cheaper — quickly.

In 2016, India set aside $3 billion in state funding to ensure its capacity for solar power reaches 100 gigawatts by 2022. In May, the United Kingdom generated nearly one-quarter of its power needs from solar panels. And China is currently in the middle of creating the largest solar-thermal farm in the world.

Huge, heavy panels with bulky grids are no longer the only options for a solar-roof install. In the U.S., Tesla has already rolled out its new solar shingles, while Forward Labs’ standing seam metal solar roofing is set to be released in 2018.

In Australia, Professor Paul Dastoor of the University of Newcastle is performing the final trials on lightweight solar panels made by printing electronic ink onto plastic sheets. These solar panels are cheap to produce and ship and could potentially be a game changer for the solar-panel industry.

Home Energy Storage

“Batteries capable of storing power at utility scale will be as widespread in 12 years as rooftop solar panels are now,” estimates Bloomberg New Energy Finance. And that makes sense, considering the same type of lithium-ion battery used to power an electric vehicle can also be used to store power in the home. This double demand enables manufacturers to increase battery production, which drives down prices. And lower prices mean home batteries will be within reach of more people.

Some major players have already jumped in on the home-battery-manufacturing opportunity. Mercedes-Benz has produced suitcase-sized at-home energy storage for Germany since 2015, but it plans to expand internationally and has recently made the product available to California residents in the U.S. Meanwhile, Powervault is the number-one at-home battery manufacturer in the UK, and ElectrIQ is one of the newest home-energy-storage manufacturers in the U.S., with a home battery that stores 10 kWh of energy.

Energy-management Systems

To get the most out of solar panels and batteries, energy-management systems (EMSs) are often installed in green homes and businesses. EMSs monitor how much energy a building uses and can automate lighting, power, and HVAC systems to ensure optimal energy savings.

For example, the Edge, a building in Amsterdam that won the BREEAM award for offices in 2016, has 30,000 sensors that connect to a smartphone app. This app collects data from office employees and adjusts temperature and lighting according to how many people are inside the building and even keeps track of individual employee’s air and lighting preferences.

Another example is Honda’s smart home in the U.S., which has an experimental home EMS that communicates with the electrical grid to create optimal energy performance.

Passive Building Design

Passive building designs help minimize energy consumption by reducing the need for electrical lighting and temperature control in the first place. How? By using advanced design techniques that allow for maximum amounts of natural daylight to come in, while restricting heat loss in the winter and reducing heat gain in the summer.

And one element of passive design that has a big impact in temperature control is what goes on the roof.

Green roofs play an important part in helping regulate the temperature inside and outside of many passive buildings and homes. The plants and soil systems put in place help insulate the building in the winter and shade it in the summer.

Sustainable Building Materials

Reclaimed wood and recycled materials are high on the list of sustainable building supplies. But there’s also a lot of innovation happening in the world of eco-friendly concrete.

Why is making concrete green so important? Because it’s the world’s most used construction material, and it’s responsible for producing copious amounts of CO2.

There are several concrete alternatives, such as AshCrete, Ferrock, and HempCrete — but the most recent buzz is self-healing concrete. This concrete is supplemented with bacteria that, when exposed to moisture, will become active and grow limestone that will fill any cracks that happen over time. This is a big deal since no added concrete is needed to maintain it.

Luckily for us, this worldwide trend of creating green building solutions will grow along with the burgeoning demand for better ways to sustain our planet.

Maybe soon, the term ‘green building’ won’t be needed because all building practices will be sustainable.

This article first appeared in Proud Green Building.

Agenda Departments

Labor & Employment Law Symposium

Oct. 5: Skoler, Abbott & Presser, P.C. will hold a Labor & Employment Law Symposium from 8:30 a.m. to 3:45 p.m. at the Sheraton Springfield Monarch Place Hotel. “The past year has brought significant changes in labor and employment law, and employers need to be aware of these changes; not knowing the law is no excuse for not following it,” said attorney Timothy Murphy, a partner at Skoler Abbott. “We are offering this symposium to provide local and regional HR professionals and employers with the latest developments, and to help them prepare for what’s coming next.” The symposium is geared toward human-resources professionals and business owners. Topics will include “Labor Law Update: Change Is Coming,” “Massachusetts’ New Pay Equity Law and the Effects of Implicit Bias in the Workplace,” “Top Ten Wage & Hour Mistakes Made by Employers,” “Insurance Coverage in Employment Litigation: Limiting Your Risk & Knowing Your Rights,” “After Barbuto: Strategies for Addressing Drugs in the Workplace,” and “How You Should (and Shouldn’t) Conduct a Workplace Investigation.” Attendees will be able to select three of six breakout sessions, and the symposium will close with an overall question-and-answer session. The symposium has been pre-approved by the HR Certification Institute for five hours of general recertification credit toward PHR and SPHR recertification. The cost to attend is $99 per person and includes continental breakfast and lunch. Registration is available at skoler-abbott.com/trainingprograms.

Holyoke Medical Center ACE Awards

Oct. 7: Holyoke Medical Center announced that Esmat Ezzat and Tom Hazen will each be honored with a Lifetime Achievement Award for their outstanding dedication and hard work on behalf of Holyoke Medical Center and the Holyoke community. Valley Health Systems, which includes Holyoke Medical Center, Holyoke VNA Hospice Life Care, River Valley Counseling Center, and Western Mass. Physician Associates, will also recognize select members of the VHS team who exemplify exceptional care. Award recipients will be honored at this year’s ACE Awards event at UMass Amherst.

“The dedication and continued support provided to Holyoke Medical Center and the entire Pioneer Valley from both Mrs. Ezzat and Mr. Hazen make them true assets to our community. We are honored to recognize them for a lifetime of service,” said Spiros Hatiras, president and CEO of Holyoke Medical Center and Valley Health Systems Inc. Ezzat retired as the director of Speech and Hearing at Holyoke Medical Center in 2007, after a 40-year-long career with the hospital as a speech pathologist. She developed many innovative programs and built a reputation for the center as a regional leader in speech and language therapy. She credits the success of her career and of the center to the support she received from the community and her staff. “The support we have received from the community over the years has been tremendous,” said Ezzat. “When we needed something, the community gave it to us.” Hazen is a past partner in his family’s Holyoke-based Hazen Paper Co. and served on the board of directors for Holyoke Medical Center for 11 years. He continues to be involved with the hospital and currently serves on the investment committee. He has also been an active member in the community, serving in volunteer leadership roles for many local and regional organizations, including the Holyoke Public Library, the Holyoke mayor’s Industrial Development Advisory Committee, the Holyoke Chamber of Commerce, the Holyoke Taxpayers Assoc., Associated Industries of Massachusetts, the Economic Development Council of Western Massachusetts, the Pioneer Valley Planning Commission, and the Massachusetts Taxpayers Foundation. “I’ve had a long kinship with the Holyoke community,” Hazen said. “The people I’ve had the pleasure of working with over the years are a distinguished group. I have many fond memories of citizens and friends who are dedicated to both the hospital and the Holyoke community, and contribute readily to the long-term well-being of both.” ACE Awards will also be given in the categories of Best Physician, Best Caregiver, Best Supporting Employee, and Best Leader. Tickets to the event, which is open to the public, are available by contacting Denise Rebmann at (413) 534-2579 or [email protected].

Homework House 10-year Celebration

Oct. 19: Homework House is celebrating its 10-year anniversary this year, and it will mark the occasion with a 10th Anniversary Celebration and Fund-raising Breakfast from 7:45 to 9:15 a.m. at the Log Cabin in Holyoke to share its story and inspire the financial resources Homework House needs to sustain its programs for the next 10 years and beyond. The anniversary breakfast’s theme is “A Decade of Inspiring Children, Supporting Families, and Transforming Community,” which reflects the broad ripple effect that occurs as a result of children’s participation in Homework House’s academic after-school and summer programming. Founded by retired educators Sr. Maureen Broughan and Sr. Jane Morrissey, Homework House promotes educational success through free, individualized tutoring and mentoring for children. Featuring a program that will highlight the stories of Homework House alumni, parents, and stakeholders, the breakfast will reflect on the powerful work of the past 10 years while looking forward to Homework House’s continued growth. The breakfast is free for guests and will feature a focused ask for donations at its culmination. Community members interested in attending the event or taking a leadership role as a table captain can register by visiting www.homeworkhousetenth.com.

Healthcare Heroes

Oct. 19:  BusinessWest and the Healthcare News will present the inaugural Healthcare Heroes Awards at the Starting Gate at GreatHorse in Hampden. This new recognition program was created by the twin publications to recognize outstanding achievement across the region’s broad and diverse healthcare sector. From a pool of 70 nominations, panel of judges chose eight winners in seven categories, who were profiled in the Sept. 4 issue of  BusinessWest, the September issue of HCN, and at  BusinessWest.com. American International College and Trinity Health Of New England are the presenting sponsors of Healthcare Heroes. Partner sponsors are Achieve TMS East, HUB International New England and Health New England. Supporting sponsors are Bay Path University, Baystate Health, Cooley Dickinson Health CareElms College, and Renew.Calm. Tickets to the event are sold out.

Super 60

Oct. 27: Ralph Crowley Jr., president and CEO of Polar Beverages, will serve as the keynote speaker at the Springfield Regional Chamber’s Super 60 event. Now in its 28th year, the program celebrates the success of the fastest-growing and privately-owned businesses in the region which continue to make significant contributions to the strength of the regional economy. Worcester-based Polar Beverages was founded by Crowley’s great-grandfather, Dennis Crowley, in 1882, primarily as a wholesale and retail liquor business. However, prohibition put a stop to the family’s liquor sales, forcing them to focus on bubbly waters and bottled water instead. Under the entrepreneurial and visionary leadership of fourth-generation Ralph Crowley Jr., Polar Beverages has grown to be the largest privately owned soft-drink bottler in the U.S., having completed more than 30 acquisitions, including proprietary brands Adirondack, Waist Watcher, Clear ‘n’ Natural, and national brands 7Up, A&W, Sunkist, Seagram’s, Royal Crown, and Diet Rite, along with new-age brands Snapple, AriZona, Fiji Water, O Water, HyDrive, and Nantucket Nectars. Polar also bottles home and office water. In September 2001, Polar Beverages formed a joint venture with Cott Corp. that produces and distributes most of the retailer-branded beverages in the Northeast. At one time, Polar Beverages maintained a warehouse in Springfield. “Polar Beverages is an example of a regional, family-owned business that has remained true to its roots, while at the same time growing its brand by smart acquisitions and innovative, entrepreneurial thinking,” said Springfield Regional Chamber President Nancy Creed. The Super 60 Celebration event honoring this year’s class will be held from 11:30 a.m. to 1:30 p.m. at Chez Josef, 176 Shoemaker Lane, Agawam. Reservations are required. The cost is $60 for members, $75 for general admission. Reservations may be made for tables of eight or 10. The deadline for reservations is Oct. 18. No cancellations will be accepted after that date, and no walk-ins will be allowed. Reservations may be made online at www.springfieldregionalchamber.com or by e-mail to [email protected]. The Super 60 event is presented by Health New England and sponsored by Farmington Bank. The event is also sponsored by the Republican, the Regional Employment Board of Hampden County, and Zasco Productions.

Business & Innovation Expo of Western Mass.

Nov. 2: Comcast Business will present the Business & Innovation Expo of Western Mass. at the MassMutual Center in downtown Springfield, produced by  BusinessWest and the Healthcare News. The seventh annual business-to-business show will feature more than 150 exhibitor booths, educational seminars, breakfast and lunch programs, and a day-capping Expo Social. Current sponsors include Comcast Business (presenting sponsor), Johnson & Hill Staffing Services and Wild Apple Design Group (executive sponsors), Inspired Marketing (show partner), MGM Springfield (corporate sponsor), Isenberg School of Management at UMass Amherst (education sponsor), Xfinity (social sponsor), Elms College (information booth sponsor), Smith & Wesson (Workforce Support Center sponsor), Savage Arms (JoinedForces parking and workforce development sponsor), and the Better Business Bureau (contributing sponsor). Additional sponsorship opportunities are available. Exhibitor spaces are also available; booth prices start at $800. For more information on sponsorships or booth purchase, call (413) 781-8600, ext. 100.

Agenda Departments

Mini-Medical School

Sept. 21 to Nov. 16: Going back to school has never been so much fun when it comes to your health. Baystate Medical Center’s Mini-Medical School, which begins its fall session on Sept. 21, will give area residents an inside look at the expanding field of medicine – minus the tests, homework, interviews, and admission formalities. The course runs weekly through Nov. 16. Mini-Medical School is an eight-week health-education series featuring a different aspect of medicine each week. Classes this fall will include sessions on various medical topics such as surgery, emergency medicine, anesthesiology, midwifery, pathology, and several others, including the current opioid crisis. Many of the ‘students,’ who often range in age from 20 to 70, participate due to a general interest in medicine and later find that many of the things they learned over the semester are relevant to their own lives. The goal of the program — offered in the hospital’s Chestnut Conference Center — is to help the public make more informed decisions about their healthcare while receiving insight on what it is like to be a medical student. Baystate Medical Center is the region’s only teaching hospital, and each course is taught by medical center faculty who explain the science of medicine without resorting to complex terms. All classes are held Thursday nights starting at 6 p.m. and run until 8 or 9 p.m., depending on the night’s topic. No basic science knowledge is needed to participate. Each participant is required to attend a minimum of six out of eight classes in order to receive a certificate of completion. Tuition is $95 per person and $80 for Senior Class and Spirit of Women members. To register, call (413) 794-7630 or visiting www.baystatehealth.org/minimed. To see a schedule of topics and speakers slated for the fall semester, visit www.baystatehealth.org/about-us/community-programs/education-training/mini-medical-school.

Free Legal Help Hotline

Sept. 21: The Hampden County Bar Assoc. will offer a free Legal Help Hotline in conjunction with Western New England University School of Law from 4 to 7 p.m. at the law school, 1215 Wilbraham Road, Springfield. Individuals needing advice should call (413) 796-2057 to speak to a volunteer. Volunteers will provide legal advice on a variety of topics, including divorce and family law, bankruptcy, business, landlord/tenant matters, and real estate. Additionally, in light of recent immigration developments, attorneys with immigration-law experience will also be available to answer questions. Spanish-speaking attorneys will be available.

Labor & Employment Law Symposium

Oct. 5: Skoler, Abbott & Presser, P.C. will hold a Labor & Employment Law Symposium from 8:30 a.m. to 3:45 p.m. at the Sheraton Springfield Monarch Place Hotel. “The past year has brought significant changes in labor and employment law, and employers need to be aware of these changes; not knowing the law is no excuse for not following it,” said attorney Timothy Murphy, a partner at Skoler Abbott. “We are offering this symposium to provide local and regional HR professionals and employers with the latest developments, and to help them prepare for what’s coming next.” The symposium is geared toward human-resources professionals and business owners. Topics will include “Labor Law Update: Change Is Coming,” “Massachusetts’ New Pay Equity Law and the Effects of Implicit Bias in the Workplace,” “Top Ten Wage & Hour Mistakes Made by Employers,” “Insurance Coverage in Employment Litigation: Limiting Your Risk & Knowing Your Rights,” “After Barbuto: Strategies for Addressing Drugs in the Workplace,” and “How You Should (and Shouldn’t) Conduct a Workplace Investigation.” Attendees will be able to select three of six breakout sessions, and the symposium will close with an overall question-and-answer session. The symposium has been pre-approved by the HR Certification Institute for five hours of general recertification credit toward PHR and SPHR recertification. The cost to attend is $99 per person and includes continental breakfast and lunch. Registration is available at skoler-abbott.com/trainingprograms.

Square One Tea Party

Oct. 5: This year, Square One will draw inspiration from the early days of its Tea Party. “Our annual tea party began 11 years ago in a classroom with tiny tables and a big dream,” said Joan Kagan, Square One president and CEO. “This year’s theme brings us back to the event’s roots. We’ll be celebrating all the success that this event has helped us achieve over the years.” The 12th annual Square One Tea is expected to draw 400 supporters who will celebrate the work the provider of early-learning and family services is providing to thousands of families throughout the Greater Springfield region. “Year after year, we look forward to this wonderful opportunity to highlight the work we are doing and the impact that our programs and services have had on the thousands of children and parents who have been served by Square One,” Kagan said. “It is so gratifying to hear from our guests how much they enjoy being a part of this special day, and it’s always fun to see who is going to have the best hat.” The wearing of hats for women and men has become a tradition, with a Top Hat Award bestowed upon the wearer of the most elaborate or unusual hat. Early event supporters include Health New England, Smith & Wesson, USI Insurance, Columbia Gas, the Gaudreau Group, MGM, United Personnel, Mercedes-Benz, Bay Path University, Springfield Thunderbirds, and Fathers & Sons. Tickets are $60 each. Tables of eight and 10 are available. To register, visit startatsquareone.org. For sponsorship or vendor information, call Andrea Bartlett at (413) 858-3111.

Healthcare Heroes

Oct. 19: BusinessWest and the Healthcare News will present the inaugural Healthcare Heroes Awards at the Starting Gate at GreatHorse in Hampden. This new recognition program was created by the twin publications to recognize outstanding achievement across the region’s broad and diverse healthcare sector. From a pool of 70 nominations, panel of judges chose eight winners in seven categories, who were profiled in the Sept. 4 issue of BusinessWest, the September issue of HCN, and at businesswest.com. American International College and Trinity Health are the presenting sponsors of Healthcare Heroes. Partner Sponsors are Achieve TMS East, Health New England, and HUB International New England. Additional sponsors are Bay Path University, Baystate Health, Cooley Dickinson Healthcare, Elms College, and Renew.Calm. Tickets to the event are $85 each, with tables available for purchase. For more information or to order tickets, call (413) 781-8600.

Out of the Darkness Walk

Oct. 21: Suicide is the 10th-leading cause of death in the U.S., yet suicide is preventable. The Western Mass. Chapter of the American Foundation for Suicide Prevention (AFSP) announced that its flagship event, the Greater Springfield Out of the Darkness Walk to Fight Suicide, has a new home, School Street Park in Agawam. Roughly 1,000 people from throughout the Greater Springfield Area are expected to participate in this annual event at its new location starting at 10 a.m. This fund-raising walk supports the American Foundation for Suicide Prevention’s local and national education and advocacy programs and its bold goal to reduce the annual rate of suicide by 20% by 2025. “We walk to raise awareness about this important health issue. Suicide touches one in five American families. We hope that by walking, we save lives and bring hope to those affected by suicide,” said Heather White, area director for AFSP in Western Mass. The event is one of more than 375 Out of the Darkness community walks being held nationwide this year. The walks are expected to unite more than 250,000 walkers and raise millions of dollars for suicide-prevention efforts. With this walk last year, the Greater Springfield community raised almost $60,0000 for suicide awareness and prevention initiatives, and had nearly 800 participants. Planning committees for the 2017 Greater Springfield Out of the Darkness Walk are meeting now. If you would like to help organize this inspiring charitable event, sponsor the walk, or have a booth on site, contact Heather White at [email protected] for more information. To join the fight against suicide, register to walk at School Street Park in Agawam on Oct. 21 by visiting www.afsp.org/greaterspringfieldma.

Lowcountry Celebration

Oct. 27: Blue Heron Restaurant will celebrate its 20th anniversary by hosting “Lowcountry Living: An Evening of Gullah Culture and Cuisine,” a one-night event designed to take diners on a culinary trip to the South Carolina Lowcountry, the region which originally inspired owners Deborah Snow and Barbara White to open a restaurant focused on local, seasonal ingredients and unpretentious hospitality. The dinner, which will feature a Gullah-themed menu, as well as music and pieces from critically acclaimed South Carolina artist Sonja Griffin Evans’ “American Gullah Collection,” will start at 6:30 p.m., with reservations open to the public. Menu and pricing for the event will be announced at a later date. Reservations can be made by calling (413) 665-2102 or e-mailing [email protected].

Business & Innovation Expo of Western Mass.

Nov. 2: Comcast Business will present the Business & Innovation Expo of Western Mass. at the MassMutual Center in downtown Springfield, produced by BusinessWest and the Healthcare News. The seventh annual business-to-business show will feature more than 150 exhibitor booths, educational seminars, breakfast and lunch programs, and a day-capping Expo Social. Current sponsors include Comcast Business (presenting sponsor), Johnson & Hill Staffing Services and Wild Apple Design Group (executive sponsors), Inspired Marketing (show partner), MGM Springfield (corporate sponsor), Isenberg School of Management at UMass Amherst (education sponsor), Xfinity (social sponsor), Elms College (information booth sponsor), Smith & Wesson (Workforce Development sponsor), Savage Arms (JoinedForces and Workforce Development parking sponsor), and the Better Business Bureau (contributing sponsor). Additional sponsorship opportunities are available. Exhibitor spaces are also available; booth prices start at $725. For more information on sponsorships or booth purchase, call (413) 781-8600, ext. 100.

Agenda Departments

Glendale Ridge Fund-raiser for Survival Center

Sept. 9: Glendale Ridge Vineyard, located at 155 Glendale Road in Southampton, will host a family-friendly fund-raising event for the Northampton Survival Center from 5 to 7 p.m. The event will feature Latin folk music by MarKamusic, and food trucks will include the Bistro Bus, La Veracruzana, and Hot Oven Cookies. The $10 admission goes directly toward purchasing food for clients who visit the pantry. Children age 12 and under are free. Attendees may bring a blanket or chairs if they choose. The rain date is Sunday, Sept. 6 from 4 to 6 p.m. With pantries in Northampton and Goshen, the Northampton Survival Center serves about 4,300 clients over the course of the year, one-third of whom are children.

Springfield Jam Fest

Sept. 9: The Springfield Business Improvement District will present the first annual Springfield Jam Festival in downtown Springfield from noon to 11 p.m. at Court Square. Multiple stages will feature dozens of local artists performing throughout the entire day, playing everything from rock and country to blues, reggae, and more. Area vendors will sell a large variety of food and beverages. Sponsorship agreement goals have been reached to put on the festival, and all additional funds raised by the event will go to the National Alliance on Mental Illness (NAMI) of Western Massachusetts, which is dedicated to improving the lives of individuals and families affected by mental illness through support, education, and advocacy. As an affiliate of the nation’s largest grass-roots mental-health organization, NAMI-Western Massachusetts advocates for access to services, treatment, support, and research and is steadfast in its commitment to raising awareness and building a community of hope for all those in need. For more information on the Springfield Jam Festival, visit springfielddowntown.com/springfield-jam-fest.

Patent and Trademark Educational Event

Sept. 14: The South Hadley Library and the South Hadley & Granby Chamber of Commerce announced a free business educational event for the business community and the public from 4 to 6 p.m. at the South Hadley Library, located at 2 Canal St. The event, designed for entrepreneurs and businesses, is a joint collaboration between the library and the chamber. The speaker, Paulina Borrego, is a science and engineering librarian at UMass Amherst. Soon after becoming a librarian in 2007, she took on the role of the Patent & Trademark Resource Center (PTRC) librarian in 2009. She is trained by the U.S. Patent & Trademark Office to educate patrons about patents and trademarks, the application process, and how to conduct an effective and thorough search. She works in the UMass Amherst Science & Engineering Library, which is open to the public. For more information on the program, visit the South Hadley Library’s website at www.shadleylib.org or the chamber website at www.shgchamber.com.

Square One Tea Party

Oct. 5: The 12th annual Square One Tea is expected to draw 400 supporters who will celebrate the work the provider of early-learning and family services is providing to thousands of families throughout the Greater Springfield region. Tickets are $60 each. Tables of eight and 10 are available. To register, visit startatsquareone.org. For sponsorship or vendor information, call Andrea Bartlett at (413) 858-3111.

Healthcare Heroes

Oct. 19: BusinessWest and the Healthcare News will present the inaugural Healthcare Heroes Awards at the Starting Gate at GreatHorse in Hampden. For full details on this event, Go HERE and read the profiles of the honorees beginning on page 19.

Business & Innovation Expo of Western Mass.

Nov. 2: Comcast Business will present the Business & Innovation Expo of Western Mass. at the MassMutual Center in downtown Springfield, produced by BusinessWest and the Healthcare News. The seventh annual business-to-business show will feature more than 150 exhibitor booths, educational seminars, breakfast and lunch programs, and a day-capping Expo Social. Current sponsors include Comcast Business (presenting sponsor), Johnson & Hill Staffing Services and Wild Apple Design Group (executive sponsors), Inspired Marketing (show partner), MGM Springfield (corporate sponsor), Isenberg School of Management at UMass Amherst (education sponsor), Xfinity (social sponsor), and the Better Business Bureau (contributing sponsor), Elms College (information booth sponsot), Smith & Wesson (workforce support sponsor), WMAS & WHMP (media sponsors) and GoGraphix (show partner). Additional sponsorship opportunities are available. Exhibitor spaces are also available; booth prices start at $800. For more information on sponsorships or booth purchase, call (413) 781-8600, ext. 100.

Agenda Departments

Western Mass. Employment Collaborative Job Fair

Aug. 22: The Western Mass. Employment Collaborative (a service of Riverside Community Care) and Holyoke Community College are partnering for a Job Fair from 10 a.m to noon at Holyoke Community College’s Kittredge Center, Room 303. The purpose of the event is for businesses to meet qualified candidates for their hiring needs and for job seekers to have multiple opportunities to speak to employers and partner agencies and to interview for competitive employment. Western Mass. Employment Collaborative (WMEC) partners are all working toward a common goal: to increase employment opportunities for individuals with disabilities. WMEC works across all disabilities and represents hundreds of job seekers who have the skills, commitment, and desire to enter the workforce and contribute positively to a local employer. By attending this job fair, employers will discover this is a largely untapped pool of qualified job candidates and learn how to work with the vibrant partnership between service providers, government agencies, and workforce-development entities that WMEC facilitates. The job fair will serve as both as a recruitment venue and a valuable experience for job seekers as they prepare to enter the workforce. Job developers and coaches will work with their job seekers around readiness skills and how to interact with employers. Students from the college will have an opportunity to be a part of this diverse and inclusive environment and see what employers from Western Mass. have to offer. Contact Pam Mendes at [email protected] or (617) 360-1646 with questions.

Springfield Jam Fest

Sept. 9: The Springfield Business Improvement District will present the first annual Springfield Jam Festival in downtown Springfield from noon to 11 p.m. at Court Square. Multiple stages will feature dozens of local artists performing throughout the entire day, playing everything from rock and country to blues, reggae, and more. Area vendors will sell a large variety of food and beverages. Sponsorship agreement goals have been reached to put on the festival, and all additional funds raised by the event will go to the National Alliance on Mental Illness (NAMI) of Western Massachusetts, which is dedicated to improving the lives of individuals and families affected by mental illness through support, education, and advocacy. One in four people in the U.S. has a mental-health condition, and as an affiliate of the nation’s largest grass-roots mental-health organization, NAMI-Western Massachusetts advocates for access to services, treatment, support, and research and is steadfast in its commitment to raising awareness and building a community of hope for all those in need. For more information on the Springfield Jam Festival, visit springfielddowntown.com/springfield-jam-fest.

Family Improv Class

Sept. 10 to Oct. 15: Local improv company Happier Valley Comedy announced a new addition to its Comedy School lineup of classes for the fall. Family Improv is a six-week class held on Sunday afternoons beginning in September and is open to any child-and-adult combo. Family Improv gives families the opportunity to laugh with a loved one and bond over fun improvisation games and exercises. The Family Improv curriculum is guided by the principles of acceptance, mindfulness, quieting judgment of self and others, and strengthening communication, all while having a blast playing together. Family Improv will complement Happier Valley Comedy’s monthly Happier FAMILY Comedy Show, a high-energy, interactive event designed especially for families and kids ages 5-12. Registration for Family Improv is available on the Happier Valley Comedy website (www.happiervalley.com), with weekly classes to be held Sept. 10 through Oct. 15 on Sundays from 1 to 2:30 p.m. Family Improv will be taught by Kate Jopson, a graduate of the Happier Valley Comedy’s Zen of Improv classes and a Happier FAMILY Comedy Show cast member. Every child who is registered in the class receives a free ticket to the comedy show.

Patent and Trademark Educational Event

Sept. 14: The South Hadley Library and the South Hadley & Granby Chamber of Commerce announced a free business educational event for the business community and the public from 4 to 6 p.m. at the South Hadley Library, located at 2 Canal St. The event, designed for entrepreneurs and businesses, is a joint collaboration between the library and the chamber. The speaker, Paulina Borrego, is a science and engineering librarian at UMass Amherst. Soon after becoming a librarian in 2007, she took on the role of the Patent & Trademark Resource Center (PTRC) librarian in 2009. She is trained by the U.S. Patent & Trademark Office to educate patrons about patents and trademarks, the application process, and how to conduct an effective and thorough search. She works in the UMass Amherst Science & Engineering Library, which is open to the public. For more information on the program, visit the South Hadley Library’s website at www.shadleylib.org or the chamber website at www.shgchamber.com.

Free Legal Help Hotline

Sept. 21: The Hampden County Bar Assoc. will offer a free Legal Help Hotline in conjunction with Western New England University School of Law from 4 to 7 p.m. at the law school, 1215 Wilbraham Road, Springfield. Individuals needing advice should call (413) 796-2057 to speak to a volunteer. Volunteers will provide legal advice on a variety of topics, including divorce and family law, bankruptcy, business, landlord/tenant matters, and real estate. Additionally, in light of recent immigration developments, attorneys with immigration-law experience will also be available to answer questions. Spanish-speaking attorneys will be available.

Healthcare Heroes

Oct. 19: BusinessWest and the Healthcare News will present the inaugural Healthcare Heroes Awards at the Starting Gate at GreatHorse in Hampden. This new recognition program was created by the twin publications to recognize outstanding achievement across the region’s broad and diverse healthcare sector. Nominations were accepted in a number of categories, including ‘Patient/Resident/Client Care Provider,’ ‘Innovation in Health/Wellness,’ ‘Community Health,’ ‘Lifetime Achievement,’ and many others. A panel of judges determined the winners, who will be profiled in the Sept. 4 issue of BusinessWest and the September issue of HCN. American International College and Trinity Health are the presenting sponsors of Healthcare Heroes. Additional sponsors are Bay Path University, Baystate Health, Cooley Dickinson Health Care, Elms College, and Renew.Calm. Tickets to the event are $85 each, with tables available for purchase. For more information or to order tickets, call (413) 781-8600.

Business & Innovation Expo of Western Mass.

Nov. 2: Comcast Business will present the Business & Innovation Expo of Western Mass. at the MassMutual Center in downtown Springfield, produced by BusinessWest and the Healthcare News. The seventh annual business-to-business show will feature more than 150 exhibitor booths, educational seminars, breakfast and lunch programs, and a day-capping Expo Social. Current sponsors include Comcast Business (presenting sponsor), Johnson & Hill Staffing Services and Wild Apple Design Group (executive sponsors), Inspired Marketing (show partner), MGM Springfield (corporate sponsor), Isenberg School of Management at UMass Amherst (education sponsor), Xfinity (social sponsor), and the Better Business Bureau (contributing sponsor). Additional sponsorship opportunities are available. Exhibitor spaces are also available; booth prices start at $800. For more information on sponsorships or booth purchase, call (413) 781-8600, ext. 100.

Agenda Departments

Scramble Golf Tournament

Aug. 12: I Found Light Against All Odds will present its first annual Scramble Golf Tournament scholarship fund-raiser. The festivities will include golf, food, raffles, and more. The tournament will take place at Veterans Memorial Golf Course, with tee times starting at 11 am. Tournament admission fee is $100 per player, with the top three teams awarded first-, second-, and third-place prizes. Players can register by visiting www.eventbrite.com/e/scholarship-fundraiser-scramble-golf-tournament-registration-35572044944. All money raised from this tournament will go toward awarding scholarships for the 2017-18 school year. The recipients will be formerly at-risk high-school seniors from local high schools, who have overcome the darkness in their lives, now finding the light in education and headed to college.

Summer Music Festival

Sept. 9: The first annual Springfield Jam Fest in downtown Springfield will feature dozens of local artists performing on two separate stages throughout the entire day from all genres of music, including rock, country, blues, reggae, and more. The festival will take place at Court Square from noon to 11 p.m., and will feature local food and beverage options in addition to the music. Proceeds raised by the concert will go to the National Alliance on Mental Illness of Western Mass., which is dedicated to improving the lives of individuals and families affected by mental illness through support, education, and advocacy.

Walk for Love

Sept. 9: Are you ready to walk for love? Join the fun at Shriners Hospitals for Children – Springfield on Saturday, Sept. 9th for the eighth annual Walk for Love Walkathon and Barbecue. The Walkathon begins at the hospital and continues through Van Horn Park and back to the hospital for a barbecue. It is an easy, three-mile walk and will be held rain or shine. Registration begins at 9 a.m., followed by the walk at 10 a.m., and the barbecue and entertainment from 11 a.m. to 1:30 p.m. The $25 cost ($5 for children 10 and under, and $40 for families) includes walk registration and T-shirt (to be given on a first-come, first-served basis, while supplies last). Free parking is available at the Boys and Girls Club located directly across from the hospital on Carew Street. To sign up online, visit www.walkforlove.org. For more information, contact Lee Roberts at (413) 755-2307 or [email protected].

Healthcare Heroes

Oct. 19: BusinessWest and the Healthcare News will present the inaugural Healthcare Heroes Awards at the Starting Gate at GreatHorse in Hampden. This new recognition program was created by the twin publications to recognize outstanding achievement across the region’s broad and diverse healthcare sector. Nominations were accepted in a number of categories, including ‘Patient/Resident/Client Care Provider,’ ‘Innovation in Health/Wellness,’ ‘Community Health,’ ‘Lifetime Achievement,’ and many others. A panel of judges determined the winners, who will be profiled in the Sept. 4 issue of BusinessWest and the September issue of HCN. American International College and Trinity Health are the presenting sponsors of Healthcare Heroes. Additional sponsors are Bay Path University, Baystate Health, Elms College, and Renew.Calm. Tickets to the event are $85 each, with tables available for purchase. For more information or to order tickets, call (413) 781-8600.

Out of the Darkness Walk

Oct. 21: Suicide is the 10th-leading cause of death in the U.S., yet suicide is preventable. The Western Mass. Chapter of the American Foundation for Suicide Prevention (AFSP) announced that its flagship event, the Greater Springfield Out of the Darkness Walk to Fight Suicide, has a new home, School Street Park in Agawam. Roughly 1,000 people from throughout the Greater Springfield Area are expected to participate in this annual event at its new location starting at 10 a.m. This fund-raising walk supports the American Foundation for Suicide Prevention’s local and national education and advocacy programs and its bold goal to reduce the annual rate of suicide by 20% by 2025. “We walk to raise awareness about this important health issue. Suicide touches one in five American families. We hope that by walking, we save lives and bring hope to those affected by suicide,” said Heather White, area director for AFSP in Western Mass. “School Street Park is the perfect location for this event, as the outdoor space will accommodate not only more walkers, but more community partners and vendors focused on suicide prevention. Elements like the covered pavilion for registration and stage for opening ceremonies makes the logistics of the day easier for the volunteers, while special touches like the park’s Garden of Angels and expanded space for activities of hope and healing will make the event more impactful and meaningful for the walkers.” The Greater Springfield Out of the Darkness Walk is one of more than 375 Out of the Darkness community walks being held nationwide this year. The walks are expected to unite more than 250,000 walkers and raise millions of dollars for suicide-prevention efforts. With this walk last year, the Greater Springfield community raised almost $60,0000 for suicide awareness and prevention initiatives, and had nearly 800 participants. “These walks are about turning hope into action,” said AFSP CEO Robert Gebbia. “Suicide is a serious problem, but it’s a problem we can solve. The research has shown us how to fight suicide, and if we keep up the fight, the science is only going to get better, our culture will get smarter about mental health, and we’ll be able to save more people from dying from depression and other mental-health conditions.” Planning committees for the 2017 Greater Springfield Out of the Darkness Walk are meeting now. If you would like to help organize this inspiring charitable event, sponsor the walk, or have a booth on site, contact Heather White at [email protected] for more information. To join the fight against suicide, register to walk at School Street Park in Agawam on Oct. 21 by visiting www.afsp.org/greaterspringfieldma.

Business & Innovation Expo of Western Mass.

Nov. 2: Comcast Business will present the Business & Innovation Expo of Western Mass. at the MassMutual Center in downtown Springfield, produced by BusinessWest and the Healthcare News. The seventh annual business-to-business show will feature more than 150 exhibitor booths, educational seminars, breakfast and lunch programs, and a day-capping Expo Social. Current sponsors include Comcast Business (presenting sponsor), Johnson & Hill Staffing Services and Wild Apple Design Group (executive sponsors), Inspired Marketing (show partner), MGM Springfield (corporate sponsor), Isenberg School of Management at UMass Amherst (education sponsor), Xfinity (social sponsor), Elms College (information booth sponsor), and the Better Business Bureau (contributing sponsor). Additional sponsorship opportunities are available. Exhibitor spaces are also available; booth prices start at $800. For more information on sponsorships or booth purchase, call (413) 781-8600, ext. 100.

Agenda Departments

Scramble Golf Tournament

Aug. 12: I Found Light Against All Odds will present its first annual Scramble Golf Tournament scholarship fund-raiser. The festivities will include golf, food, raffles, and more. The tournament will take place at Veterans Memorial Golf Course, with tee times starting at 11 am. Tournament admission fee is $100 per player, with the top three teams awarded first-, second-, and third-place prizes. Players can register by visiting www.eventbrite.com/e/scholarship-fundraiser-scramble-golf-tournament-registration-35572044944. All money raised from this tournament will go toward awarding scholarships for the 2017-18 school year. The recipients will be formerly at-risk high-school seniors from local high schools, who have overcome the darkness in their lives, now finding the light in education and headed to college.

Real-estate Sales Licensing Course

Sept. 6 to Oct. 12: Beginning Sept. 6, the Realtor Assoc. of Pioneer Valley will sponsor a 40 hour, 14-class, sales-licensing course to help individuals prepare for the Massachusetts real-estate salesperson license exam. The course will be completed on Oct. 12. Tuition is $359 and includes the book and materials. The course curriculum includes property rights, ownership, condos, land use, contracts, deeds, financing, mortgages, real estate brokerage, appraisal, fair housing, consumer protection, and Massachusetts license law, and more. Classes meet Monday, Wednesday, and Thursday evenings from 6 to 9 p.m. at the association office, 221 Industry Ave., Springfield. For an application, contact Joanne Leblond at (413) 785-1328 or [email protected], or visit www.rapv.com.

Walk for Love

Sept. 9: Shriners Hospitals for Children – Springfield will host the eighth annual Walk for Love Walkathon and Barbecue. The Walkathon begins at the hospital and continues through Van Horn Park and back to the hospital for a barbecue. It is an easy, three-mile walk and will be held rain or shine. Registration begins at 9 a.m., followed by the walk at 10 a.m., and the barbecue and entertainment from 11 a.m. to 1:30 p.m. The $25 cost ($5 for children 10 and under, and $40 for families) includes walk registration and T-shirt (to be given on a first-come, first-served basis, while supplies last). Free parking is available at the Boys and Girls Club located directly across from the hospital on Carew Street. To sign up online, visit www.walkforlove.org. For more information, contact Lee Roberts at (413) 755-2307 or [email protected].

Healthcare Heroes

Oct. 19: BusinessWest and the Healthcare News will present the inaugural Healthcare Heroes Awards at the Starting Gate at GreatHorse in Hampden. This new recognition program was created by the twin publications to recognize outstanding achievement across the region’s broad and diverse healthcare sector. Nominations were accepted in a number of categories, including ‘Patient/Resident/Client Care Provider,’ ‘Innovation in Health/Wellness,’ ‘Community Health,’ ‘Lifetime Achievement,’ and many others, and reviewed by a panel of judges (see story, page 13). American International College and Trinity Health are the presenting sponsors of Healthcare Heroes. Additional sponsors are Bay Path University, Baystate Health, Elms College, and Renew.Calm. Nominations will be reviewed by a panel of judges, and the winners will be profiled in the Sept. 4 issue of BusinessWest and the September issue of HCN and honored at the awards ceremony on Oct. 19. Tickets to the event are $85 each, with tables available for purchase. For more information or to order tickets, call (413) 781-8600.

Business & Innovation Expo of Western Mass.

Nov. 2: Comcast Business will present the Business & Innovation Expo of Western Mass. at the MassMutual Center in downtown Springfield, produced by BusinessWest and the Healthcare News. The seventh annual business-to-business show will feature more than 150 exhibitor booths, educational seminars, breakfast and lunch programs, and a day-capping Expo Social. Current sponsors include Comcast Business (presenting sponsor), Johnson & Hill Staffing and Wild Apple Design Group (executive sponsors), Inspired Marketing (show partner), MGM Springfield (corporate sponsor), Isenberg School of Management at UMass Amherst (education sponsor), Xfinity (social sponsor), and the Better Business Bureau (contributing sponsor). Additional sponsorship opportunities are available. Exhibitor spaces are also available; booth prices start at $800. For more information on sponsorships or booth purchase, call (413) 781-8600, ext. 100.

Banking and Financial Services Sections

Mid-year Tax Moves

By Kristina Drzal Houghton, CPA, MST

 

Kristina Drzal-Houghton

Kristina Drzal-Houghton

Most people don’t include tax planning on their summertime agenda, but maybe they should.

The problem with waiting until the end of the year is that you reduce the time for planning strategies to take effect. If you take the time now to do mid-year tax planning, you’ll still have six months for your actions to make a difference on your 2017 tax return.

In addition, proposed tax reform could be cause for additional changes to your tax plan. Planning now for 2017 taxes not only helps reduce your tax burden, but it can help you gain control of your entire financial situation.

This year may seem especially tricky with the uncertainty of potential changes in the tax laws. This article is going to focus on planning assuming there is no change, since executives, lobbyists and Wall Street analysts increasingly believe the administration — distracted by repeated crises while facing a short and crowded legislative calendar — will be unable to deliver on President Trump’s promise to slash corporate and individual tax rates this year and ignite significantly faster economic growth.

While Hill Republicans argue that ongoing issues related to the current administration will have no impact on tax reform, movement on Capitol Hill has slowed momentum and emboldened Democrats to try to block Republicans’ every move. And Wall Street analysts believe it will help push tax reform into 2018 and perhaps even beyond next year’s midterm elections.

Here are a few things you should consider.

Assess Changes That Affect Your Situation

Have you experienced any life events that can change your tax situation? Here are some examples:

• A job change. If you are eligible for a distribution from your former employer’s retirement-savings plan, consider rolling the money into another tax-favored plan or an individual retirement account (IRA) to avoid the receipt of currently taxable income.

• A home sale. You may exclude profit — within limits — on the sale of your principal residence from your taxable income if you meet the tax law’s requirements.

• A marriage or divorce. File a new W-4 withholding allowance certificate with your employer, or, if you pay quarterly estimated taxes, review the amount you are paying.

• A new child arrives. As a parent, you may be eligible for various tax breaks.

Size Up Deductions and Credits

Use last year’s tax return to estimate what your highest tax bracket will be and how you can reduce your tax liability through deductions and credits. For instance, you might make deductible charitable donations of money or property to reduce your marginal tax rate.

This might be particularly important for 2017 since rates are expected to decrease in the future.

Examine Your Investment Portfolio

You can harvest capital losses from securities sales to offset capital gains plus up to $3,000 of ordinary income each year. You may also use capital gains to offset capital losses from earlier in the year.

Planning your securities activities early will help you prepare for tax time.

Take Retirement Plans  into Account

When possible, boost contributions to retirement plans within the generous tax-law limits. You may also be able to supplement your retirement plan at work with contributions to an IRA plan.

On the flip side, you’re generally required to take annual required minimum distributions from retirement plans after reaching age 70½. Keep that in mind if you will reach that milestone this year.

Focus on Higher Education

If you have a child in college, you may be able to claim higher-education credits even if the child graduates this year. However, each credit is phased out for upper-income taxpayers. The tuition deduction expired after 2016, so make sure to plan for the best use of the remaining education tax benefits.

Update Your Estate Plan

Finally, review your estate plan to ensure you’re maximizing tax benefits. Currently, transfers between spouses are completely exempt from estate and gift tax, while other transfers are sheltered by a $5.49 million exemption in 2017 ($10.98 million for a couple).

While estate-tax reform remains a strong possibility, if not in 2017 then in a future year, waiting to plan may not be prudent.

Outside Collection Agencies

While many things in the tax arena remain uncertain at this point, two changes at the IRS have taken effect in 2017 that you should be aware of.

First, the IRS is now using outside collection agencies to collect unpaid tax obligations. This new program will start slowly, with only a few hundred taxpayers receiving mailings. The number will grow into the thousands later in the summer.

Taxpayers who are contacted will first receive several collection notices from the IRS before their accounts are turned over to the private collection agencies. The agency will then send its own letter to the taxpayer informing them that the IRS has transferred the account to the agency.

These agencies are required to identify themselves as working with the IRS in all communications. Unfortunately, a change like this can often lead to confusion among taxpayers, which gives scammers a new opportunity to steal taxpayer dollars. The IRS is aware of the potential fraud problems and plans to continue to help taxpayers avoid confusion.

The IRS reminds taxpayers that private collection companies, like the IRS, will never approach taxpayers in a threatening way, pressure taxpayers for immediate payment, request credit-card information, or request payments in gift cards, prepaid debit cards, or a wire transfer. A legitimate letter from a collection agency associated with the IRS will instruct taxpayers to write a check directly to the IRS.

Correspondence Audits on the Rise

The IRS is now handling many routine audit reviews through form letters called correspondence audits. These letters come from the IRS and ask for clarification and justification of specific deductions on your tax return.

Common issues that trigger a correspondence audit are large charitable deductions, withdrawals from retirement accounts and education-savings plans, excess miscellaneous deductions, and small-business expenses.

Don’t panic if you get one of these audit form letters. The IRS often uses computer programs to compare individual return deductions with the averages for a person’s income level or profession. If you’ve received a letter, you may have simply fallen outside the averages.

As long as you respond promptly, thoroughly, and with good documentation, it won’t necessarily become a contentious issue. The key is to keep proper, well-organized documentation under the assumption you may need it to support your deductions. If you do this right, the correspondence audit will end with a ‘no change’ letter from the IRS, acknowledging you’ve addressed their concerns.

These are just a few possible mid-year tax-planning moves to consider. In between summer picnics and family outings, take the time to review actions that might be beneficial to you at tax time next year. It will be here before you know it.

Kristina Drzal Houghton, CPA, MST is a partner and director of the Taxation Division at Meyers Brothers Kalicka in Holyoke; (413) 536-8510.

Sections Women in Businesss

‘The Art of Risk’

Kathy Anderson

Kathy Anderson says risk isn’t bad, “it’s just scary sometimes.”

It was more than a decade ago now, but Kathy Anderson can clearly remember the many emotions that accompanied her decision to seek the role of director of the Holyoke Office of Planning and Development.

They included doubt — there was some of that, and on many levels — as well as uncertainty and perhaps a bit of fear as well. But there was also confidence and anticipation about what she could do in this role and what it would mean for her career.

Anderson recalls that what she needed — and what she got from her friend, fellow Holyoker and mentor of sorts, Joan Kagan, director of Square One — was some inspiration in the form of thoughtful advice on how to approach and manage this episode in risk taking, as well as some needed encouragement and reassurance that she was certainly well-equipped to succeed in that big job.

“That was a male-dominated field, and people were questioning whether I could even do that job,” Anderson recalled. “And she (Kagan) said, ‘Kathy you can do this; you’re the conductor in an orchestra. The conductor doesn’t need to know how to perform all the pieces … they just need to know how to conduct the orchestra, and that’s what you’re doing.’”

It’s because Anderson has never forgotten those words, or how important they were to her, that she has enthusiastically partnered with colleague Maureen Belliveau, director of the Greater Easthampton Chamber of Commerce, to launch a new women’s leadership event and make the broad subject of risk the focus of the inaugural program, slated for Friday, Sept. 22 at the Log Cabin Banquet & Meeting House in Holyoke.

Make that “Women & The Art of Risk.” That’s the formal title of the event and a template to be followed moving forward, said Belliveau, adding that ‘Women & The Art of ….’ will become a brand, of sorts, with the noun to change with the year.

And risk, or the process of assessing, assuming, and managing it, is truly an art, she went on, adding that women encounter risk on many levels and at many stages in their life — in their careers, in their family life, and in the constant struggle to balance those two forces.

To help with this assignment, the two chambers have put together this leadership conference, one that will feature workshops, discussions, and career-development opportunities. Some of the day’s programming has fallen into place, but in many ways, the canvas still needs to be filled in, said Anderson, adding that a big component still taking shape is the series of inspirational stories of risk-taking that organizers plan to present.

They’re calling them, appropriately enough, ‘stories of risk,’ and the chambers invited women to submit entries (via 500-word essays or two-minute videos) for the right to tell their story.

A number of entries have been received, said Anderson, and they are currently being reviewed, with the winners to be announced in the weeks to come.

Whatever stories are chosen, they are certain to generate discussion and debate, while also inspiring those in the audience, which is what organizers had in mind when they blueprinted this program.

Climate Change

As she talked about how and especially why the women’s leadership conference came about, Belliveau began by turning the clock back a few decades to when she was starting her career.

Desiring to be careful with her words and not generalize, she nonetheless strongly implied that back then … well, women were, by and large, less willing (and perhaps less able) to be of assistance to other women, especially when it came to career ladder climbing, mentoring, and more.

“We were trying to enter the male-dominated workforce, and because it was so competitive, women were not necessarily jumping up to help one another,” she recalled. “But now I feel the environment has changed; the energy has shifted, and now is the time when we can come together in a really strong way and support each other.”

So, in many ways, this new women’s leadership conference is a celebration of this phenomenon and an attempt to take full advantage of it, for the betterment of women across the region.

This greatly improved climate when it comes to women helping and mentoring other women was coupled with a desire by the leadership at both chambers to create programming that went beyond traditional networking and beyond the prototypical legislative roundtable.

“Kathy has been wanting to do a conference-type event for women for some time now, and I’ve wanted to do something on inspirational leadership,” said Belliveau, noting that the two chambers have collaborated to present an event involving area legislators each spring for several years now. “We started talking in January about what we were going to do this year, and things just kind of snowballed.”

Maureen Belliveau says organizers of the September women’s conference are working hard to avoid falling into the clichés involving the subject of women and risk.

Maureen Belliveau says organizers of the September women’s conference are working hard to avoid falling into the clichés involving the subject of women and risk.

Anderson agreed, and noted that, in some ways, the collaborative relationship between the two chambers, and the two chamber leaders, helped inspire the women’s leadership conference, its theme, and its tone.

“We’re two women in business, and we’re trying to help people in business,” she explained. “When Mo and I first met, we instantly clicked; we’re helping each other, and we’re mentors to each other.

“We’re inspired by each other and we get ideas from other, which benefits our members and the region as a whole,” she went on. “We felt like we wanted to bring that feeling of inspiration and camaraderie to a bigger stage, if you will.”

As the notion of a women’s leadership conference began to crystalize, organizers, from the start, sought to take the discussion to a higher plane than most women in business have previously, and repeatedly, encountered.

“We’re trying to stop ourselves from falling into clichés concerning this topic, which is pretty easy to do,” said Belliveau. “Instead of hearing, again, ‘you need to schedule time on your calendar to relax and be by yourself,’ how about information about how women are being sucked into a lot of other agendas that aren’t supporting their own agenda, and advice on how to clear all that out so they can focus on what’s really important?

“At the end of the day, we want people to leave inspired,” she went on. “And we want them to leave with something they didn’t have when they came, whether that was a connection or a new way to look at things.”

And they are expecting the various presentations, and especially those ‘stories of risk’ noted earlier, will go a long way toward accomplishing that goal.

Indeed, such sagas will provide a personal, real-life tone to the discussion, said Anderson and Belliveau, and they will, if chosen properly, portray the full gamut of risk, address the many forms it takes, and drive home the point that risks must be weighed and taken at all stages in one’s life.

The wording in the invitation to submit an entry is very telling and speaks to why organizers put this program together. “Have you taken a bold move in your career?” it reads. “Have you struggled with work/life balance but took a risk to bring it back into balance? Have you had a gnawing feeling you wanted to quell that compelled you to take a risk? Has there been something looming over you that involved risk to overcome?”

Most women would answer ‘yes’ to most if not all of those questions, said Anderson, and that’s why she and Belliveau are expecting a strong turnout on Sept. 22.

As noted earlier, programming for the event is coming into place, and it will have a strong local flavor.

The keynote speaker will be Colleen Del Vecchio, director of Alumnae Engagement at Smith College, and a Gallup-certified strengths coach. Breakout sessions will feature:

• Natasha Zena, co-founder and publisher of Lioness Magazine;

• Angela Lussier, author, founder of the Speaker Sisterhood, and host of the “Claim the Stage” podcast;

• Tahirah Amatul-Wadad, an attorney with the Mass. Commission on the Status of Women;

• Dora Lewis, career coach at the Sullivan Career & Life Planning Center at Bay Path University; and

• Mollie Fox, a consultant and trainer specializing in leadership and negotiation.

Tickets to the conference are $99 if purchased before Aug. 25, and $119 after that date. Tables of eight are $750. For more information on the event, visit www.holyokechamber.com or www.easthamptonchamber.org.

Save the Date

Summing up the broad subject matter for this fall’s conference, Anderson, who should know, said, “risk isn’t bad … it’s just scary sometimes; it’s the unknown.”

It’s scary almost all the time, actually, and by creating an informative, interactive environment where risks can be shared, discussed, debated, and dissected, organizers of this women’s leadership conference expect that perhaps they can make such exercises somewhat less scary.

This was the motivation for the event, and the two chambers — and their leaders — believe the time, the environment, and the energy is right for such a program.

George O’Brien can be reached at [email protected]

Agenda Departments

Movie Premiere

June 29: The Basketball Hall of Fame will turn Columbus Avenue into Hollywood Boulevard for a premiere of Grey Lady, a new film by Springfield resident John Shea. This is a one-time, exclusive event, and Shea hopes to reconnect with local luminaries and old friends. Shea will be present at 6 p.m. for a benefit cocktail party before the audience moves into the theater at 6:45 p.m. He will also host an exclusive party after the film, and will take questions from the audience. Shea wrote and directed the film, and also plays a small role as an island police chief. This event is sponsored by Florence Bank. The bank’s president, John Heaps, has known Shea since the third grade at Holy Cross School. It was Shea’s idea to bring his film home to Springfield (he is a Cathedral High School graduate) and donate the proceeds to local charities. Tickets to the benefit are $100, and proceeds will go to Gray House, the Bing Arts Center, and the Community Foundation’s Dr. John V. Shea Scholarship Fund. Party entertainment will be provided by the Eric Bascom Trio. “The reason I’m doing this is to return as much as I can to the town where I grew up. I’m looking forward to renewing relationships with many of my Springfield friends,” said Shea, who calls Los Angeles home today. He has returned to the area many times; he helped with the campaign to establish the new Amazing World of Dr. Seuss Museum, has been a marshal in the Holyoke’s St. Patrick’s Day Parade, and sang with the Springfield Symphony. Tickets are available online at the Bing Arts Center box office or at www.bingartscenter.org.

HMC Cookout

July 1: Holyoke Medical Center (HMC) will open its new, $25.3 million Emergency Department early next month. As part of the grand-opening events, from noon to 2 p.m., the hospital will host a free community celebration and cookout. This will be an opportunity for families to come and tour the new Emergency Department. In addition to the tour, hamburgers, hot dogs, watermelon, and ice cream will be provided.

Nomination Deadline for Healthcare Heroes

July 10: Healthcare Heroes, an exciting recognition program involving the Western Mass. healthcare sector, was launched this spring by HCN and BusinessWest. Sponsored by American International College, Bay Path University, Elms College, and Renew.Calm, with additional sponsorships available, the program was created to shed a bright light on the outstanding work being done across the broad spectrum of health and wellness services, and the institutions and individuals providing that care. Nominations are now being sought — and will be accepted until July 10 — in the following categories: Patient/Resident/Client Care Provider; Innovation in Health/Wellness; Community Health; Emerging Leader; Collaboration in Health/Wellness; Health/Wellness Administration/Administrator; and Lifetime Achievement. The nominations will be scored by an independent panel of judges, to be announced in the coming weeks. The winners will be chosen in July and profiled in the September issue of HCN. The guidelines to consider when nominating individuals, groups, or institutions in these various categories are available HERE.

Jimmy Mazz Concert

July 19: The annual summer concerts at Orchard Valley at Wilbraham are underway. Local favorite Jimmy Mazz will perform at 6 p.m. on the front lawn at Orchard Valley, located at 2387 Boston Road in Wilbraham. The public is invited to enjoy his Vegas-style entertainment with a contemporary twist. The free community summer concerts are held monthly during the summer months and open to the public. Light refreshments will be available. For more information or to RSVP, call (413) 596-0006.

EANE Compensation & Benefits Conference

July 20: The Employers Assoc. of the NorthEast (EANE) announced that its annual Compensation and Benefits Conference, themed “The Game Has Changed,” will be held on Thursday, July 20 at the Publick House in Sturbridge. It will focus on trends in employee compensation and benefits. “The one-size-fits-all model no longer applies to employee compensation and benefits. Employers need to understand the demographic, legislative, and competitive dynamics that have created the trend toward personalization of employee benefits,” said Meredith Wise, EANE president. “Our conference this year is all about these outside influences that are game-changing.” The full-day program will feature Lauren Stiller Rikleen, a nationally recognized expert on developing a thriving, diverse, and multi-generational workforce. She is the author of You Raised Us – Now Work With Us: Millennials, Career Success, and Building Strong Workplace Teams. Additional conference presentations will include “How to Survive High-deductible Health Plans,” “Is the 40-hour Work Week Dead?” and “The Trump Effect on Employee Compensation and Benefits.” The cost for the program is $285 per person with discounts for three or more. Register at www.eane.org/special-events or by calling (877) 662-6444. The program will offer 6.25 credits from the HR Certification Institute and SHRM. Sponsoring the program are Johnson & Hill Staffing Services and the HR Certification Institute.

Babysitters Academy

July 22: Baystate Mary Lane will sponsor a Babysitters Academy in July to ready area youth for summer and fall babysitting responsibilities. The one-day program will be held from 9 a.m. to 3 p.m. The class will be held in the Main Conference Room located on the second floor. The Babysitters Academy is a certified babysitter program for young adults ages 11½ to 16. The Saturday session offers potential babysitters instruction in baby care, first aid, CPR, fire safety, home security, child behavior, and accident prevention. Participants are given a course booklet containing helpful tips and other information, and will receive a graduation certificate upon completion of the course. The program is offered by the Parenting program at Baystate Medical Center. There is a $75 fee per student, then $30 for each additional family or group member. Space is limited. For more information or to register, visit baystatehealth.org/parented and click on ‘Infant and Child Care,’ or call (413) 794-5515.

Brightside Golf Classic

July 24: More than 200 golfers are expected to participate in the 37th annual Brightside Golf Classic at Springfield Country Club in West Springfield. “This event raises funds to continue Brightside’s mission to support our community’s most vulnerable children and their families,” said Allison Gearing-Kalill, vice president of Fund Development for Mercy Medical Center and its affiliated services. Two tee times are available. Breakfast and registration for the morning session begins at 7 a.m. with a shotgun start at 8 a.m. Lunch and registration for the second session will begin at 11:30 a.m. with a 12:30 p.m. shotgun start. The evening reception will be held immediately following the tournament from 5 to 8 p.m. Prices include green fees, golf cart, breakfast or lunch, a gift and swag bag, and reception featuring cocktails, food stations, auction, networking, and live entertainment. On-course food and beverages will be provided by event sponsors throughout the day. Golfers will also be eligible for a chance to win prizes and participate in raffles during the day. The 2017 Golf Classic chairs are Hank Downey, vice president and Commercial Loan officer, Florence Savings Bank; John Kendzierski, president, Professional Drywall Construction Inc.; Matthew Sosik, president and CEO, Easthampton Savings Bank; and William Wagner, Chief Business Development officer and vice chairman of the board, Westfield Bank. Brightside for Families and Children provides in-home counseling and family support to more than 650 children and their families throughout Western Mass. Services include resource coordination, parenting-skills development, behavioral-technique instruction, community-support programs, and other programs tailored to prevent hospitalization from occurring. Specialized assessments such as neuropsychological evaluations and testing are also available. For more information on sponsorships, donations, and attending the event, contact Gearing-Kalill at (413) 748-9986 or [email protected]. Information is also available at www.mercycares.com/brightside-golf-classic.

Business & Innovation Expo of Western Mass.

Nov. 2: Comcast Business will present the Business & Innovation Expo of Western Mass. at the MassMutual Center in downtown Springfield, produced by BusinessWest and the Healthcare News. The seventh annual business-to-business show will feature more than 150 exhibitor booths, educational seminars, breakfast and lunch programs, and a day-capping Expo Social. Current sponsors include Comcast Business (presenting sponsor), Inspired Marketing (show partner), MGM Springfield (corporate sponsor), Isenberg School of Management at UMass Amherst (education sponsor), and the Better Business Bureau (contributing sponsor). Additional sponsorship opportunities are available. Exhibitor spaces are also available; booth prices start at $800. For more information on sponsorships or booth purchase, call (413) 781-8600, ext. 100.

Agenda Departments

Old Post Road Orchestra Concert

June 16: Shriners Hospitals for Children – Springfield will host the Old Post Road Orchestra for a summer concert on the hospital’s front lawn from 7 to 9 p.m. The music is inspired by composers from New England. This event is free of charge, and light refreshments will be available for purchase. Attendees should bring their own lawn chairs. No alcohol, smoking, or pets will be permitted.

Bike to the Future Motorcycle Ride

June 17: Best known for special events involving tea, white gloves, dresses, fancy hats, and horse races, Square One is moving toward leather, helmets, and motorcycles for its next big fund-raising event. Hosted by the Springfield chapter of the Buffalo Soldiers Motorcycle Club, the Bike to the Future Motorcycle Ride will begin at Square One’s offices on Main Street in Springfield. All riders are encouraged to participate with a donation of $20 per rider and $5 per passenger. Registration is currently open at www.startatsquareone.org. Proceeds from the ride will benefit the children and families of Square One. The ride is sponsored by Alekman DiTusa Attorneys at Law, Harley Davidson of Southampton, National Ambulance, Interstate Towing, and Haymond Law. Sponsorship opportunities are still available. “We couldn’t be more excited to be working with the Buffalo Soldiers on this very exciting opportunity,” said Kristine Allard, chief Development & Communications officer for Square One. “This event has enabled us to introduce Square One’s critical work to new partners who will help us continue to advance our cause.” Check-in will begin at 8:30 a.m., and the ride will start at 10 a.m. The 90-minute ride will wind through Springfield, Chicopee, and Holyoke and finish at 11:30 a.m. in Court Square in Springfield. An after-ride celebration will be held, including lunch and dessert provided by Frankie & Johnnie’s, as well as music and prizes. Children and families are encouraged to participate in the celebration. Tickets for the party are available for $12 per person.

Estate-planning Discussion

June 21: Attorney Michael Gove of Gove Law Office will offer an informative discussion about key issues that are important to understand when planning for the future or for the care of an aging loved one. The session will take place at Christopher Heights Assisted Living Community at 6 p.m. Gove will review various documents, such as healthcare proxy, trusts, power of attorney, last will and testament, declaration of homestead, and medical orders for life-sustaining treatment. Those in attendance should gain a better understanding of when and if these documents are necessary to complete. The event is free and open to the public. Light refreshments will be provided, and tours of the assisted-living community will be available after the program. Seating is limited, and reservations are requested by June 16 by calling (413) 584-0701 or e-mailing [email protected]. Parking is available on Village Hill Road, Moser Street, and in the Christopher Heights parking lot on the corner of Moser Street and Musante Drive.

40 Under Forty

June 22: The 11th annual 40 Under Forty award program, staged by BusinessWest, will be held at the Log Cabin Banquet & Meeting House in Holyoke, honoring 40 of the region’s rising stars under 40 years old. An independent panel of judges has chosen the winners, and their stories are told in the April 17 issue and at BusinessWest.com. The event is sponsored by Northwestern Mutual (presenting sponsor), PeoplesBank (presenting sponsor), Moriarty & Primack, Health New England, the Gaudreau Group, the Isenberg School of Management at UMass Amherst, Six-Point Creative Works, Renew.Calm, Baystate Health, and the Young Professional Society of Greater Springfield. The event is sold out.

BFAIR Walk for Independence

June 24: Berkshire Family & Individual Resources (BFAIR) announced its second annual Walk for Independence. Last year, the inaugural walk along the Ashuwillticook Rail Trail saw participation of nearly 100 walkers of all ability levels, with this year already set to exceed that number. A stroll to Cheshire and back (with or any distance in between), the walk will be a fund-raising event in which BFAIR participants, community members, and sponsors can get involved in through sponsored walking, lunch, bucket raffles, and entertainment. Starting and finishing at the Adams Visitors Center, the walk is a day of fun and helps BFAIR share its mission to enrich the lives of people of all ages and abilities by providing positive life experiences and advocacy through distinctive, individualized, quality services. As a local nonprofit, BFAIR relies on public funds to provide critically needed residential, vocational, habilitative, and clinical services for adults, adolescents, and children with developmental disabilities, autism, and acquired brain injury, as well as home-care services for the elderly. The registration fee for the walk is $25 for adults and $12.50 for children 10 and younger. Registration includes a picnic lunch and ball-cap giveaway. Interested walkers can register online at thedriven.net/bfairwalk, by calling (413) 664-9382 ext. 40, e-mailing [email protected], or visiting www.bfair.org. In addition to registering, walkers may seek individual sponsors by asking family and friends to support their walk. Donations are accepted via thedriven.net/bfairwalk, or donation envelopes can be provided for walkers. Corporate sponsorships are available for the trail, mile, bronze, silver, and gold levels, ranging from $100 to $2,500, respectively. Interested businesses should contact Jennifer Civello at [email protected] for more information. Current gold-level walk sponsors include Greylock Federal Credit Union, MountainOne, and the Print Shop Williamstown.

Nomination Deadline for Healthcare Heroes

June 29: Healthcare Heroes, an exciting recognition program involving the Western Mass. healthcare sector, was launched this spring by BusinessWest and Healthcare News. Sponsored by American International College, Bay Path University, Elms College, and Renew.Calm, with additional sponsorships available, the program was created to shed a bright light on the outstanding work being done across the broad spectrum of health and wellness services, and the institutions and individuals providing that care. Nominations are now being sought — and will be accepted until June 29 — in the following categories: Patient/Resident/Client Care Provider; Innovation in Health/Wellness; Community Health; Emerging Leader; Collaboration in Health/Wellness; Health/Wellness Administration/Administrator; and Lifetime Achievement. The nominations will be scored by a panel of judges to be announced in the coming weeks. The winners will be chosen in July and profiled in the September issue of BusinessWest. The guidelines to consider when nominating individuals, groups, or institutions in these various categories are available HERE.

Movie Premiere

June 29: The Basketball Hall of Fame will turn Columbus Avenue into Hollywood Boulevard for a premiere of Grey Lady, a new film by Springfield resident John Shea. Shea will be present at 6 p.m. for a benefit cocktail party before the audience moves into the theater at 6:45 p.m. He will also host an exclusive party after the film, and will take questions from the audience. Shea wrote and directed the film, and also plays a small role as an island police chief. Tickets to the benefit are $100, and proceeds will go to Gray House, the Bing Arts Center, and the Community Foundation’s Dr. John V. Shea Scholarship Fund. Party entertainment will be provided by the Eric Bascom Trio.“The reason I’m doing this is to return as much as I can to the town where I grew up,” said Shea, who calls Los Angeles home today. Tickets are available online at the Bing Arts Center at www.bingartscenter.org. For mail orders, send a check to Keith Sikes, 61 Texel Dr., Springfield, MA 01108. Checks should be made out to the Bing Arts Center. The Bing Arts Center box office will also be open Thursday through Saturday, 11 a.m. to 2 p.m.

Brightside Golf Classic

July 24: More than 200 golfers are expected to participate in the 37th annual Brightside Golf Classic at Springfield Country Club in West Springfield. “This event raises funds to continue Brightside’s mission to support our community’s most vulnerable children and their families,” said Allison Gearing-Kalill, vice president of Fund Development for Mercy Medical Center and its affiliated services. Two tee times are available. Breakfast and registration for the morning session begins at 7 a.m. with a shotgun start at 8 a.m. Lunch and registration for the second session will begin at 11:30 a.m. with a 12:30 p.m. shotgun start. The evening reception will be held immediately following the tournament from 5 to 8 p.m. Prices include green fees, golf cart, breakfast or lunch, a gift and swag bag, and reception featuring cocktails, food stations, auction, networking, and live entertainment. On-course food and beverages will be provided by event sponsors throughout the day. Golfers will also be eligible for a chance to win prizes and participate in raffles during the day. The 2017 Golf Classic chairs are Hank Downey, vice president and Commercial Loan officer, Florence Savings Bank; John Kendzierski, president, Professional Drywall Construction Inc.; Matthew Sosik, president and CEO, Easthampton Savings Bank; and William Wagner, Chief Business Development officer and vice chairman of the board, Westfield Bank. Brightside for Families and Children provides in-home counseling and family support to more than 650 children and their families throughout Western Mass. Services include resource coordination, parenting-skills development, behavioral-technique instruction, community-support programs, and other programs tailored to prevent hospitalization from occurring. Specialized assessments such as neuropsychological evaluations and testing are also available. For more information on sponsorships, donations, and attending the event, contact Gearing-Kalill at (413) 748-9986 or [email protected]. Information is also available at www.mercycares.com/brightside-golf-classic.

Agenda Departments

White Lion Wednesdays

Through Aug. 27: White Lion Wednesdays returned to Springfield on May 17 and will run through Aug. 27, presented by Berkshire Bank in partnership with the Springfield Business Improvement District (BID) and Springfield’s White Lion Brewing Co. Touted as one of last summer’s “Best Pop-up Beer Gardens” by Food & Wine magazine, Raymond Berry, president of White Lion, said this season will be even better. “White Lion is ecstatic to kick off this year’s beer garden series in May. Last year’s series had great attendance and obtained national recognition; we will look to capitalize on its success, and we are honored to be part of a collection of creative programs in the heart of downtown Springfield,” he said. “During the series, brewer Mike Yates will introduce a new beer commemorating the grand opening of Springfield’s Union Station. The honorary selection follows last year’s releases, which celebrated the Eastern States 100th anniversary, and the history of Springfield brewing in partnership with the Springfield Museums.” Again, the Springfield Business Improvement District will host White Lion Wednesdays, rotating between three locations from 4 to 8 p.m.: One Financial Plaza at 1350 Main St., Tower Square Park at 1477 Main St., and the Shops at Marketplace at the rear of 1341 Main St. More details on White Lion Wednesdays, including locations and dates, can be found at springfielddowntown.com/white-lion-wednesdays.

‘An Afternoon with Tom Ahern’

June 1: Berkshire Taconic Community Foundation invites regional nonprofit staff to attend “An Afternoon with Tom Ahern,” a two-part workshop from 1 to 4 p.m. at Jane Iredale Cosmetics, 50 Church St., Great Barrington. Back by popular demand, Ahern will present two back-to-back workshops: “The Big (little) Diff: Writing for Online Readers,” a discussion of best practices in writing for web, e-mail, and social-media platforms; and “Writing a Powerful Case for Support,” which will review effective fund-raising methods. The New York Times calls Ahern “one of the country’s most sought-after creators of fund-raising messages.” This event is part of Berkshire Taconic’s popular annual Seminars in Nonprofit Excellence series. Tickets are $40 per person, and light food and beverages will be provided. To register, visit www.berkshiretaconic.org/ahern.

Discussions about Race

June 2-3, 9-10: Cooley Dickinson Health Care, the United Way of Hampshire County, and the Jandon Center for Community Engagement at Smith College are addressing the issue of racism, as well as race-related incidents that continue to occur both locally and nationally, by offering a series of community dialogues on race in Northampton and Amherst. Community members who live or work in Hampshire County are invited to attend either of the sessions. The two-part dialogue will be offered Friday, June 2 from 6 to 8 p.m. and Saturday, June 3 from 10 a.m. to 4 p.m. at the Jandon Center for Community Engagement at Smith College, Wright Hall, 5 Chapin Dr., Northampton. A second two-part session will be offered Friday, June 9 from 6 to 8 p.m. and Saturday, June 10 from 10 a.m. to 4 p.m. at the Amherst Survival Center, 138 Sunderland Road, Amherst. Event organizers say they aim to move toward solutions rather than continue to express or analyze the problem; to reach beyond the usual boundaries, offering opportunities for new, unexpected partnerships; and to unite divided communities through a respectful, informed sharing of local racial history and its consequences for different people in today’s society. The community dialogue is free, and lunch will be provided. Attendance is limited to 30 people, and participants must attend both Friday and Saturday. When registering, people will be asked their name, the organization they represent, if any, and their race/ethnicity. Organizers are asking about race/ethnicity as they have a goal of 50% participation from people of color. To register, call (888) 554-4234 by Tuesday, May 30. You will receive confirmation on whether you have been selected to attend a session.

WGBY Asparagus Festival

June 3: The WGBY Asparagus Festival returns to the Hadley Town Common from 10 a.m. to 6 p.m. to once again celebrate the region’s legacy of agriculture and community. The family-friendly, outdoor event features more than 90 local food, crafts, and agricultural vendors at a Farmers’ & Makers’ Market. In addition, there will be entertainment displays, kids’ games, and a live visit from PBS Kids character Curious George. A large “Rooted in the Valley” stage will feature popular performers. Family entertainer Tyler Conroy will start off the day, followed by bands Western Den and Parsonsfield, which were selected by Northampton-based Signature Sounds. Western Den blends “compelling lush harmonies with ambient textures,” and Parsonsfield “trades instruments, shares microphones, and sings in tight multi-part harmonies,” according to each of the bands’ websites. More than a dozen Pioneer Valley culinary artisans, local brewers, and regional food vendors will offer a wide variety of snacks and meals. Taste original dishes from Mi Tierra, Esselon Café, or Spoleto. Visit the Wheelhouse Farm, UMass Dining, or Hadley Fry King food trucks. Or, go on the sweeter side and sample asparagus-flavored ice cream from Flayvours of Cook Farm, maple treats from the North Hadley Sugar Shack, or a specialty from the Florence Pie Bar. Other food vendors include North Hadley Congregational Church, Harmony Springs, and Dean’s Beans. In addition, a large craft-beer tent will provide tasting opportunities from popular local breweries (craft beer tasting tickets available at wgby.org/beer). The WGBY Asparagus Festival is open to the public and free with a recommended donation of $5 per person. It will be held rain or shine. Donations directly benefit public television and education efforts in the Western New England region. The event is sponsored by the Dennis Group, Greenfield Savings Bank, Whole Foods Hadley, and Alternative Recycling Systems. Media sponsors include the Daily Hampshire Gazette, MassLive, and Yankee magazine.

Girls on the Run 5K Celebration

June 4: Girls on the Run of Western MA will host its 5K celebration at Springfield College. The run will begin at 10:30 a.m., but festivities, including a group warm-up and talk by Springfield College President Mary-Beth Cooper, will begin at 10 a.m. Early arrival is suggested. There will also be food trucks and face painting. Girls on the Run is a physical, activity-based, positive youth-development program that uses fun running games and dynamic discussions to teach life skills to girls in grades 3-8. During the 10-week program, girls participate in lessons that foster confidence, build peer connections, and encourage community service while they prepare for an end-of-season, celebratory 5K event. Participation in the 5K event is open to the public. Girls on the Run drew 500 girls and 160 volunteer coaches to the program this season, more than 1,200 participants are expected at the 5K event. Last season’s event brought together more than 1,000 program participants, families, friends, and community members. The event will begin on the track and do two loops around the campus. The cost is $20 for adults and $12 for children, and includes an event shirt. To register, visit www.girlsontherunwesternma.org, or register on site the day of the event beginning at 8:30 a.m.

‘Meeting Your Mission Through Integrated Communications Strategies’

June 9: Bay Path University, partnering with the Human Service Forum, will host a free conference and workshop, “Hot Topics: Meeting Your Mission Through Integrated Communications Strategies,” for area nonprofit management and leadership. The session is being presented by Bay Path’s MS in Nonprofit Management and Philanthropy and MS in Strategic Fundraising programs and will begin at 7:30 a.m. at the Blake Student Center, where Amy Sample Ward, CEO of the Oregon-based Nonprofit Technology Network (NTEN), will present to attendees. The morning session and presentation by Ward will be followed by a hands-on workshop at Wright Hall that will provide building blocks for area nonprofit professionals. The program, “Community-Driven Communications,” will outline community-driven communication strategies, including the use of social media, and provide templates and plans attendees can complete and implement with their organizations. According to Sylvia de Haas-Phillips, director and assistant professor of the MS in Nonprofit Management and Philanthropy and MS in Strategic Fundraising programs, the event will help nonprofits more effectively use digital, social, and mobile technologies in engaging supporters and in collaborating with other community organizations. Full participation in the breakfast presentation and afternoon workshop earns CFRE points towards certification or recertification. Those interested can register at bit.ly/2q4hHmv. Ward is a speaker and author; her latest book is Social Change Anytime Everywhere: How to Implement Online Multichannel Strategies to Spark Advocacy, Raise Money, and Engage Your Community. In addition to serving as CEO of NTEN, she educates and supports nonprofit organizations nationwide in using integrated communications strategies to create meaningful engagement.

40 Under Forty

June 22: The 11th annual 40 Under Forty award program, staged by BusinessWest, will be held at the Log Cabin Banquet & Meeting House in Holyoke, honoring 40 of the region’s rising stars under 40 years old. An independent panel of judges has chosen the winners, and their stories are told in the April 17 issue and at BusinessWest.com. The event is sponsored by Northwestern Mutual (presenting sponsor), PeoplesBank (presenting sponsor), Moriarty & Primack, Health New England, the Gaudreau Group, the Isenberg School of Management at UMass Amherst, Six-Point Creative Works, Renew.Calm, Baystate Health, and the Young Professional Society of Greater Springfield. Tickets cost $75. A limited number of standing-room-only tickets are available, but are expected to sell out quickly. To purchase tickets, call (413) 781-8600.

BFAIR Walk for Independence

June 24: Berkshire Family & Individual Resources (BFAIR) announced its second annual Walk for Independence. Last year, the inaugural walk along the Ashuwillticook Rail Trail saw participation of nearly 100 walkers of all ability levels, with this year already set to exceed that number. A stroll to Cheshire and back (with or any distance in between), the walk will be a fund-raising event in which BFAIR participants, community members, and sponsors can get involved in through sponsored walking, lunch, bucket raffles, and entertainment. Starting and finishing at the Adams Visitors Center, the walk is a day of fun and helps BFAIR share its mission to enrich the lives of people of all ages and abilities by providing positive life experiences and advocacy through distinctive, individualized, quality services. As a local nonprofit, BFAIR relies on public funds to provide critically needed residential, vocational, habilitative, and clinical services for adults, adolescents, and children with developmental disabilities, autism, and acquired brain injury, as well as home-care services for the elderly. The registration fee for the walk is $25 for adults and $12.50 for children 10 and younger. Registration includes a picnic lunch and ball-cap giveaway. Interested walkers can register online at thedriven.net/bfairwalk, by calling (413) 664-9382 ext. 40, e-mailing [email protected], or visiting www.bfair.org. In addition to registering, walkers may seek individual sponsors by asking family and friends to support their walk. Donations are accepted via thedriven.net/bfairwalk, or donation envelopes can be provided for walkers. Corporate sponsorships are available for the trail, mile, bronze, silver, and gold levels, ranging from $100 to $2,500, respectively. Interested businesses should contact Jennifer Civello at [email protected] for more information. Current gold-level walk sponsors include Greylock Federal Credit Union, MountainOne, and the Print Shop Williamstown.

Nomination Deadline for Healthcare Heroes

June 29: Healthcare Heroes, an exciting recognition program involving the Western Mass. healthcare sector, was launched this spring by HCN and BusinessWest. Sponsored by American International College, Bay Path University, Elms College, and Renew.Calm, with additional sponsorships available, the program was created to shed a bright light on the outstanding work being done across the broad spectrum of health and wellness services, and the institutions and individuals providing that care. Nominations are now being sought — and will be accepted until June 29 — in the following categories: Patient/Resident/Client Care Provider; Innovation in Health/Wellness; Community Health; Emerging Leader; Collaboration in Health/Wellness; Health/Wellness Administration/Administrator; and Lifetime Achievement. The nominations will be scored by a panel of judges to be announced in the coming weeks. The winners will be chosen in July and profiled in the September issue of HCN. The guidelines to consider when nominating individuals, groups, or institutions in these various categories are available at healthcarenews.com and businesswest.com/healthcare-heroes.

Brightside Golf Classic

July 24: More than 200 golfers are expected to participate in the 37th annual Brightside Golf Classic at Springfield Country Club in West Springfield. “This event raises funds to continue Brightside’s mission to support our community’s most vulnerable children and their families,” said Allison Gearing-Kalill, vice president of Fund Development for Mercy Medical Center and its affiliated services. Two tee times are available. Breakfast and registration for the morning session begins at 7 a.m. with a shotgun start at 8 a.m. Lunch and registration for the second session will begin at 11:30 a.m. with a 12:30 p.m. shotgun start. The evening reception will be held immediately following the tournament from 5 to 8 p.m. Prices include green fees, golf cart, breakfast or lunch, a gift and swag bag, and reception featuring cocktails, food stations, auction, networking, and live entertainment. On-course food and beverages will be provided by event sponsors throughout the day. Golfers will also be eligible for a chance to win prizes and participate in raffles during the day. For more information on sponsorships, donations, and attending the event, contact Gearing-Kalill at (413) 748-9986 or [email protected]. Information is also available at www.mercycares.com/brightside-golf-classic.

Daily News

HOLYOKE — The Greater Holyoke Chamber of Commerce’s end-of-year Business Breakfast will take place on Wednesday, June 14 at Wyckoff Country Club in Holyoke. The agenda includes the chamber’s 2016-17 accomplishments, a look ahead to future initiatives, and recognition of the change of leadership in its board of directors.

The breakfast will welcome new board members and recognize outgoing board members. The incoming board members are Eileen Leahy, senior manager of Government and Regulatory Affairs at Comcast; Jay Candelario, proprietor of Jay’s Bed & Breakfast; and Zuleika Rivera, co-owner of Appliance Bargain.

The Henry A. Fifield Award for Voluntary Service in recognition of the top chamber volunteer and the 2017 Chamber Business Person of the Year will be announced.

The Business Breakfast is sponsored by the Chamber’s corporate leaders: PeoplesBank, Holyoke Gas & Electric, Log Cabin Delaney House, the Republican, the Dowd Insurance Agencies, Holyoke Medical Center, Holyoke Community College, Marcotte Ford, Resnic Beauregard Waite & Driscoll, Goss & McLain Insurance, Ferriter Law, United Bank, Mountain View Landscapes & Lawncare, United Personnel, Health New England, Loomis Communities, Peoples United Bank, Northeast IT Systems Inc., and Holyoke Mall.

Registration begins at 7:15 a.m., with the program beginning at 7:30. The cost is $25 for chamber members and $35 for non-member guests and includes a traditional buffet breakfast. Tickets may be purchased at holyokechamber.com. Call the Chamber at (413) 534-3376 with any questions.

Agenda Departments

‘Home Care and Financing Strategies’

May 16: Monson Savings Bank will host a complimentary workshop titled “Home Care and Financing Strategies: A Workshop for Families and Caregivers,” featuring Paul Hillsburg, president and owner of Amada Senior Care of Western & Central Massachusetts, and Nancy Simms, sales vice president, Long Term Care for Highland Capital Brokerage. Finding the right senior care for you or a loved one can be overwhelming and time-consuming. This event is designed to help people learn and understand what options there are for care and how to pay for it. Hillsburg and Simms both have extensive backgrounds in long-term healthcare and understand how daunting the process can be. This workshop will be held from 5:30 to 7 p.m. at Monson Savings Bank Corporate, 107 Main St., Monson. It is free and open to the public. Refreshments will be served. “So many people are concerned about senior care these days,” said Steve Lowell, president of Monson Savings Bank. “The options are confusing, and people want to know how they can help their loved ones live as independently as possible. We want people to know that the event is open to the public, not just our customers.” Seating is limited. Those interested may call Anna Calvanese at (413) 267-1221 or e-mail [email protected] to RSVP.

Run for River Valley

May 20: River Valley Counseling Center (RVCC), an affiliate of Holyoke Medical Center and member of Valley Health Systems, will hold its sixth annual Run for River Valley fund-raiser on Saturday, May 20. Funds raised will support RVCC in providing critical behavioral-health and other supportive services to individuals, families, and groups throughout the Pioneer Valley. “Research shows that exercise improves mental health by reducing anxiety, depression, and negative mood and by improving self-esteem and cognitive function. This event helps raise funds for our programs, but it also promotes the importance of exercise and wellness for everyone in our community,” said Angela Lozano Callahan, RVCC’s Marketing and Development specialist. The 5K run and 1.5-mile walk will take place at Ashley Reservoir in Holyoke. Registration starts at 8 a.m. at Elks Lodge 902, 250 Whitney Ave., and the race begins at 9:30 a.m. An awards ceremony will be held at the Elks Lodge following the race. The registration fee is $25 ($10 for children 12 and under). Adults who pre-register will save $5, and the first 100 registrants will receive a free race T-shirt. To register online, visit accuspec-racing.com or download a registration form at rvcc-inc.org. The deadline for mail-in registration is Saturday, May 13, with online registration accepted until Wednesday, May 17. Sponsors of the 2017 Run for River Valley include PeoplesBank, Palmer Paving Corp., Holyoke Gas and Electric, Hamel’s Catering, Laurel Pure, and Gallagher Real Estate. For additional information, visit www.rvcc-inc.org or contact Angela Callahan at (413) 841-3546 or [email protected].

‘An Afternoon with Tom Ahern’

June 1: Berkshire Taconic Community Foundation invites regional nonprofit staff to attend “An Afternoon with Tom Ahern,” a two-part workshop from 1 to 4 p.m. at Jane Iredale Cosmetics, 50 Church St., Great Barrington. Back by popular demand, Ahern will present two back-to-back workshops: “The Big (little) Diff: Writing for Online Readers,” a discussion of best practices in writing for web, e-mail, and social-media platforms; and “Writing a Powerful Case for Support,” which will review effective fund-raising methods. The New York Times calls Ahern “one of the country’s most sought-after creators of fund-raising messages.” This event is part of Berkshire Taconic’s popular annual Seminars in Nonprofit Excellence series. Tickets are $40 per person, and light food and beverages will be provided. To register, visit www.berkshiretaconic.org/ahern.

Discussions about Race

June 2-3, 9-10: Cooley Dickinson Health Care, the United Way of Hampshire County, and the Jandon Center for Community Engagement at Smith College are addressing the issue of racism, as well as race-related incidents that continue to occur both locally and nationally, by offering a series of community dialogues on race in Northampton and Amherst. Community members who live or work in Hampshire County are invited to attend either of the sessions. The two-part dialogue will be offered Friday, June 2 from 6 to 8 p.m. and Saturday, June 3 from 10 a.m. to 4 p.m. at the Jandon Center for Community Engagement at Smith College, Wright Hall, 5 Chapin Dr., Northampton. A second two-part session will be offered Friday, June 9 from 6 to 8 p.m. and Saturday, June 10 from 10 a.m. to 4 p.m. at the Amherst Survival Center, 138 Sunderland Road, Amherst. Event organizers say they aim to move toward solutions rather than continue to express or analyze the problem; to reach beyond the usual boundaries, offering opportunities for new, unexpected partnerships; and to unite divided communities through a respectful, informed sharing of local racial history and its consequences for different people in today’s society. The community dialogue is free, and lunch will be provided. Attendance is limited to 30 people, and participants must attend both Friday and Saturday. When registering, people will be asked their name, the organization they represent, if any, and their race/ethnicity. Organizers are asking about race/ethnicity as they have a goal of 50% participation from people of color. To register, call (888) 554-4234 by Tuesday, May 30. You will receive confirmation on whether you have been selected to attend a session.

WGBY Asparagus Festival

June 3: The WGBY Asparagus Festival returns to the Hadley Town Common from 10 a.m. to 6 p.m. to once again celebrate the region’s legacy of agriculture and community. The family-friendly, outdoor event features more than 90 local food, crafts, and agricultural vendors at a Farmers’ & Makers’ Market. In addition, there will be entertainment displays, kids’ games, and a live visit from PBS Kids character Curious George. A large “Rooted in the Valley” stage will feature popular performers. Family entertainer Tyler Conroy will start off the day, followed by bands Western Den and Parsonsfield, which were selected by Northampton-based Signature Sounds. Western Den blends “compelling lush harmonies with ambient textures,” and Parsonsfield “trades instruments, shares microphones, and sings in tight multi-part harmonies,” according to each of the bands’ websites. “As a public television station, our WGBY Asparagus Festival is so rewarding to us because it not only raises funds for local educational programs and services, but also helps fulfill our mission of connecting Western New England,” said Lynn Page, WGBY’s interim general manager. “Seeing so many community partners and so many neighbors from around the region, you really leave the event feeling good, feeling like you’re a part of the community.” Attendees will leave the event feeling well-fed, too. More than a dozen Pioneer Valley culinary artisans, local brewers, and regional food vendors will offer a wide variety of snacks and meals. Taste original dishes from Mi Tierra, Esselon Café, or Spoleto. Visit the Wheelhouse Farm, UMass Dining, or Hadley Fry King food trucks. Or, go on the sweeter side and sample asparagus-flavored ice cream from Flayvours of Cook Farm, maple treats from the North Hadley Sugar Shack, or a specialty from the Florence Pie Bar. Other food vendors include North Hadley Congregational Church, Harmony Springs, and Dean’s Beans. In addition, a large craft-beer tent will provide tasting opportunities from popular local breweries (craft beer tasting tickets available at wgby.org/beer). The WGBY Asparagus Festival is open to the public and free with a recommended donation of $5 per person. It will be held rain or shine. Donations directly benefit public television and education efforts in the Western New England region. The event is sponsored by the Dennis Group, Greenfield Savings Bank, Whole Foods Hadley, and Alternative Recycling Systems. Media sponsors include the Daily Hampshire Gazette, MassLive, and Yankee magazine.

40 Under Forty

June 22: The 11th annual 40 Under Forty award program, staged by BusinessWest, will be held at the Log Cabin Banquet & Meeting House in Holyoke, honoring 40 of the region’s rising stars under 40 years old. An independent panel of judges has chosen the winners, and their stories are told in the April 17 issue and at businesswest.com. The event is sponsored by Northwestern Mutual (presenting sponsor), PeoplesBank (presenting sponsor), Baystate Health, Moriarty & Primack, Health New England, the Gaudreau Group, the Isenberg School of Management at UMass Amherst, Six-Point Creative Works, Renew.Calm, and the Young Professional Society of Greater Springfield. Tickets cost $75. A limited number of tables are available, and some individual and standing-room-only tickets are also available, but are expected to sell out quickly. To purchase tickets, call (413) 781-8600.

BFAIR Walk for Independence

June 24: Berkshire Family & Individual Resources (BFAIR) announced its second annual Walk for Independence. Last year, the inaugural walk along the Ashuwillticook Rail Trail saw participation of nearly 100 walkers of all ability levels, with this year already set to exceed that number. A stroll to Cheshire and back (with or any distance in between), the walk will be a fund-raising event in which BFAIR participants, community members, and sponsors can get involved in through sponsored walking, lunch, bucket raffles, and entertainment. Starting and finishing at the Adams Visitors Center, the walk is a day of fun and helps BFAIR share its mission to enrich the lives of people of all ages and abilities by providing positive life experiences and advocacy through distinctive, individualized, quality services. As a local nonprofit, BFAIR relies on public funds to provide critically needed residential, vocational, habilitative, and clinical services for adults, adolescents, and children with developmental disabilities, autism, and acquired brain injury, as well as home-care services for the elderly. The registration fee for the walk is $25 for adults and $12.50 for children 10 and younger. Registration includes a picnic lunch and ball-cap giveaway. Interested walkers can register online at thedriven.net/bfairwalk, by calling (413) 664-9382 ext. 40, e-mailing [email protected], or visiting www.bfair.org. In addition to registering, walkers may seek individual sponsors by asking family and friends to support their walk. Donations are accepted via thedriven.net/bfairwalk, or donation envelopes can be provided for walkers. Corporate sponsorships are available for the trail, mile, bronze, silver, and gold levels, ranging from $100 to $2,500, respectively. Interested businesses should contact Jennifer Civello at [email protected] for more information. Current gold-level walk sponsors include Greylock Federal Credit Union, MountainOne, and the Print Shop Williamstown.

Nomination Deadline for Healthcare Heroes

June 29: Healthcare Heroes, an exciting recognition program involving the Western Mass. healthcare sector, was launched this spring by BusinessWest and HCN. Sponsored by American International College, Bay Path University, Elms College, and Renew.Calm, with additional sponsorships available, the program was created to shed a bright light on the outstanding work being done across the broad spectrum of health and wellness services, and the institutions and individuals providing that care. Nominations are now being sought — and will be accepted until June 29 — in the following categories: Patient/Resident/Client Care Provider; Innovation in Health/Wellness; Community Health; Emerging Leader; Collaboration in Health/Wellness; Health/Wellness Administration/Administrator; and Lifetime Achievement. The nominations will be scored by a panel of judges to be announced in the coming weeks. The winners will be chosen in July and profiled in the Sept. 4 issue of BusinessWest as well as the Sept. issue of HCN. The guidelines to consider when nominating individuals, groups, or institutions in these various categories are available HERE.

Daily News

SPRINGFIELD — The Professional Women’s Chamber (PWC) announced that Jacqueline Charron, chief risk officer and senior vice president of Operations and Information Technology for PeoplesBank in Holyoke, has been named the PWC 2017 Woman of the Year.

The Woman of the Year award is presented to a woman in the Western Mass. area who exemplifies outstanding leadership, professional accomplishment, and service to the community. This award has been given annually since 1954.

Liz Rappaport, secretary of the PWC board committee, said the selection committee was thoroughly impressed with Charron’s work-life balance, as evidenced by her pursuit of education while managing her career and being the mother of four children.

“The PWC recently had a work-life balance panel at a luncheon, and we loved how, through her application, Jackie personified work-life balance,” Rappaport said.

Charron earned a bachelor’s degree in economics at Mount Holyoke College while working as a teller at PeoplesBank. She went on to receive an MBA from the Isenberg School of Management at UMass Amherst. She has done post-graduate work at Babson College (Mass. Bankers Assoc. School of Financial Studies), Villanova University (master certificate in Lean Six Sigma), and the Dartmouth College Tuck School of Business Leadership Program.

After 32 years, Jackie continues to build a successful career at PeoplesBank, where today she leads a team of 40 associates in deposit operations, information technology, electronic banking, and risk and compliance.

She has served at the leadership level of many community and business organizations, including the Food Bank of Western Massachusetts, Girls Inc., the South Hadley and Greater Holyoke chambers of commerce, and United Way of Pioneer Valley. She also enjoys volunteering at the Holyoke St. Patrick’s Day Road Race and at activities and fund-raisers that support her children’s academic and athletic interests. She can be found working the concession stand at a high-school girls’ soccer game or attending a gala for the Fine Arts Center or Bright Nights.

“We are so fortunate to have Jackie on the Food Bank board of directors and next in line to serve as board president,” said Andrew Morehouse, executive director of the Food Bank of Western Massachusetts. “Simply put, Jackie is committed to our mission. She takes her role very seriously and comes to meetings prepared, having reviewed all agenda materials, and, yes, ready with a boatload of penetrating questions.”

A celebration in Charron’s honor will be held on Thursday, June 1 at 5:30 p.m. at the Carriage House, Storrowton Tavern, 1305 Memorial Ave., West Springfield. Reservations may be made online at www.springfieldregionalchamber.com or by contacting Jessica Hill at [email protected].

“I am extremely honored to have been named Woman of the Year by the PWC,” Charron said. “This award is meaningful to me because it recognizes so many of the things I value and enjoy in my life — family, friends, community, career, and personal accomplishments. I credit my success in managing work life integration to my mother, Priscilla (Brooks) Charron, who taught me that kindness, respect, hard work, and helping others are key cornerstones to strength, ambition, and achievements in the business world and in personal life. When I think of this award, I don’t believe it is based upon just what I have accomplished alone. Instead, I think of what we have accomplished. By working together with my family, friends, co-workers at PeoplesBank, and fellow board members through the years, we have been able to reach our goals, while enjoying the experience and the journey together.”

Cover Story Sections Women in Businesss

Words to Live By

lussierbooksIt took just nine words to change Angela Lussier’s life: “you’ll never be ready; you just have to start.” That’s good advice for entrepreneurs of all kinds, but it was especially relevant for a shy, self-conscious, but creative and ambitious woman who decided her path to leadership was learning to overcome her fear of public speaking. Today, through the Speaker Sisterhood, she’s helping women around the world do the same — and, in the process, discover who they really are and what they were meant to do.

Angela Lussier has a surprising entrepreneurial bent — surprising to herself, that is.

It began at UMass, where she studied a VHS tape to learn how to cut her boyfriend’s hair. “My neighbor walked by and said, ‘can I have a haircut too?’ I said, ‘why not?’ Then his roommate walked in and said, ‘can I have a haircut?’ I said, ‘sure.’ Soon a whole bunch of guys on the floor wanted haircuts.”

Soon, she was setting up shop in a back room and charging for haircuts, which she did until the dorm shut her down. It wasn’t until later that she realized she had been an entrepreneur, if only for a short time.

It never occurred to me that it was a business,” she said. “I just wanted to make some money to put gas in the car and buy clothes.”

Lussier tells the story to demonstrate how opportunities cross our paths all the time, and sometimes what seems to be the least likely possibility can become a successful business.

Which explains why someone who was terrified of speaking now runs a business teaching women how to find their voice.

It’s called the Speaker Sisterhood, and it helps women become more effective public speakers. But it’s much more than that, she said. “It creates a safe space for women trying to find out who they are and what they’re meant to do.”

It’s a winding story that can be told only from the beginning, after college, when Lussier went to work in marketing for Rock 102 and Lazer 99.3, a job where her natural creativity was encouraged and rewarded. But she soon learned not every job was like that; an executive at her next employer, an executive recruiting firm, eventually told her, “we knew your creativity would be an issue when we hired you.”

So, in 2009, she started out on her own, initially as a career consultant, helping people figure out what jobs were the best matches for their skills and passions. Her grounding philosophy? “You have to work in a place that respects your talents and gifts and uniqueness.”

Lussier knows something about that, having had to overcome her own physical uniqueness. She stood six feet tall at age 12 and had to endure barbs like “ogre” and “jolly green giant” — experiences which led, she realized years later, to an intense shyness and anxiety about public speaking.

“At the recruiting firm, I realized that being shy was not a great attribute to have. Looking back to the radio station, the people who were the most respected, the most followed, were people who were excellent communicators, and even better public speakers. I had this fear of being seen, being made fun of, but I wanted to be a leader. So I signed up for Toastmasters.”

It didn’t go exactly as planned at first. “I said, ‘OK, I’m going to tackle this fear of speaking because I want to be a leader.’ Six months later, I’d never said a word.” That’s when the club’s leader told her she was on the agenda for the next meeting, where she would deliver a four-minute speech about her job. “I said I wasn’t ready, but she said something that changed my life: ‘you’ll never be ready; you just have to start.’”

It wasn’t easy. In fact, she sat in her car outside that next meeting, petrified of going in, wondering if people would make fun of her or think she sounded stupid. But she took that first step, even though she read completely from notes, never looking up at the audience.

“The important thing was, I didn’t die,” Lussier said with a laugh. “So I continued to go back and give more speeches, and every time I gave a speech, not only did I not die, but I learned something about myself. I learned why I was so shy; I was able to connect it to my adolescent years, feeling so different, feeling like people didn’t understand my creativity, feeling like the black sheep in the family, like I didn’t relate to other people. Public speaking gave me not only a voice, but insight into who I am.”

That recognition would eventually form the basis of the Speaker Sisterhood, though the story would take a few more turns first.

First Steps

Lussier’s first step was recognizing she needed public-speaking skills to advance her career-consulting business, so she developed a free workshop series on how to find a job in a tough economy (remember, this was right after the recession peaked), interviewing skills, self-marketing, résumé writing, and other topics.

She pitched the idea to area public libraries without success, until Forbes Library took her up on it, allowing her to stage two separate eight-week series, a daytime series for unemployed job seekers, and an evening series for people with jobs looking for a change. After that first booking, other libraries came on board.

But she still needed to write the material. And deliver it. And she was still far from fearless on that front.

“When the first workshop came around, I drove there thinking to myself, ‘who do I think I am? No one’s going to come to this. I’m not a business owner. I’m only 28 years old; why would anyone take career advice from me?’ I sat there in the library parking lot, and a voice told me, ‘maybe you should do this because you want to be a leader.’”

Not only was the workshop a success, but Lussier gained a paid booking through it, and people kept showing up at the free library events, leading to more exposure and more paid bookings, including, eventually, one for a local Fortune 500 company. She had no idea of her worth at that point — the firm seemed surprised when she came up with a fee of $200, and she realized later she should have charged 10 times that — but she started to recognize that speaking about careers, which originally was a way to boost her consulting business, had potential as a revenue stream in itself.

“That was a huge turning point for me,” she said. “I had become a professional speaker; I’d built this skill, and people like hearing me speak. I thought, ‘I’m actually a leader; I actually did this. I can’t believe it’s happening.’”

So, while she continued her career-coaching business, she started asking herself a few questions: “where have I been most successful? What do I enjoy doing? What do people always ask me about?”

She sat down one night in front of a fire, coffee at the ready, and filled a journal with the answers to those three questions. And the one common denominator to all three was public speaking, her former nemesis. “It was like a neon sign blinking from the highway. I thought, ‘why did I not see this until right now?’”

She had already enrolled in the Valley Venture Mentors Accelerator program, but decided to switch gears midstream and morph into something different, to build an online school to teach women how to be professional speakers.

Angela Lussier

Angela Lussier addresses a Washington, D.C. audience at a TEDx event in 2010.

“We need more women on stages, more women getting paid what they’re worth, more women leading conferences,” Lussier told BusinessWest. “It took me a long time to see there should be a Toastmasters for women — a place where women can get together and share their voices and be honest and say the things they don’t get to say in the world.”

As an experiment, she co-hosted an open house for her first speaking club to see who would respond. About 10 women showed up, all strangers. At first.

“Each woman shared her story about fear of speaking up, being belitted at work, being told their opinions don’t matter, feeling like they don’t have any idea how to say what they’re thinking. Or, they’re working in a job now where they have to train people, and they’re terrified, but they don’t want to lose their job.”

Something happened that day that surprised Lussier.

“As we went around the circle, it was like each woman was giving the next woman permission to tell the truth. They came as strangers, but they left as sisters. I had never experienced that kind of transformation; I had chills for two hours. I knew this was not just a public-speaking club, but an opportunity for women to walk in the door and shed their role as wife, mother, boss — to show up as themselves and say what’s on their mind.”

She knew she had something special, and the e-mails that followed proved it — e-mails from women who didn’t attend the meeting, but knew someone who did, and wanted to join. So she built waiting lists and eventually launched clubs in Springfield, Northampton, Amherst, and South Hadley, training the women who would lead each one. Recently, a Greenfield club opened its doors, as well as a second club in Northampton.

Gaining Momentum

But Lussier saw potential for the Speaker Sisterhood clubs well beyond Western Mass., creating a curriculum and licensing model to take the concept nationwide and even international. Lehigh, Pa. and Portland, Maine were the first club sites outside the Commonwealth, and a New Zealand club marked the first overseas expansion.

“You don’t have to be a public-speaking expert to start a club, but you do need to have leadership experience and meeting-facilitation experience, and a sincere interest in helping women build this skill set,” she said, reiterating what she considers the heart of the clubs’ popularity.

“Yes, we’re running speaking clubs that teach skills, but these clubs also use public speaking as a tool for self-discovery,” she went on. “What I say to members is, ‘this is your public-speaking journey, and the more you learn, the more you’ll find out how little you know.’”

And they are learning about themselves, she noted. One woman, who works in a healing field, signed up because she wanted to build her skills to teach workshops, and after a few months, she remarked that, when she spoke before a group, she felt like a floating head, disconnected from her body. What she came to realize was that she spent so much time talking to people one on one, in a spirit of empathy, that she started to take on the energy of each person she spoke with.

“She said, ‘I become them, so in front of a group of people, I have no idea who I am. That teaches me I’ve spent my whole life being other people, and now I have to discover who I am.’ To hear someone say that is transformative — not just for the speaker, but for the audience. We’re all learning from each other’s journeys.”

Those journeys vary, she said, from business owners who want to get better at promoting their services, to teachers who interact with kids all day, only to freeze up when they meet with parents. “One has experienced several tragic deaths over the past few years and felt she’s lost herself in grieving those deaths, and she wants to discover herself again.”

The curriculum takes the form of an ‘adventure guide,’ with chapter titles like “Adventures in Storytelling,” “Adventures in Humor,” “Adventures in Audience Interaction,” and so on.

“It was a thoughtful decision to call it an adventure because anything can happen. It’s not about perfection; it’s not about doing it right. The emphasis is not on trying to be a perfectionist, but enjoying the journey. It helps a lot to reframe public speaking that way.”

By prioritizing sharing experiences over perfection, she added, participants feel less alone as they realize so many others feel the same way they do. “And that helps them build confidence in themselves.”

The meetings include prepared speeches, but also a lot of improv games, which challenges club members to be present in the moment while stretching their creativity. She knows it’s a lot to ask from new members, many of whom are approaching the club from a place of anxiety.

“The first day, there’s a lot of fear. Their voices are trembling; they’re looking around the room, thinking, ‘do I belong here?’ Then they speak again at the end, and there’s a transformation over two hours. They go, ‘wow, I’ve never been able to speak like this. This is what I need.’ I feel like the biggest step you take on your public-speaking journey is the first step. Every single step after that gets easier. So I always applaud the guests for showing up. That’s not easy.”

By the Book

Amid her transformation into the leader she’d long wanted to be, Lussier has also shared her words with the world through her books. The first, The Anti-Résumé Revolution, was a direct result of that first eight-week workshop, inspired by one attendee asking her for her notes — which totaled 120 pages. So she combined them with her own story, interviewed others who had followed her advice, and self-published in 2009.

“The whole concept is not just waiting for opportunities to show up on a job board or the newspaper, but to go out and create your own future and taking action on your ideas,” she explained.

She managed to get the book into the hands of Seth Godin, one of her heroes and the author of Purple Cow, which drives home the importance of being different and standing out fron the crowd. He recommended Lussier’s book on his blog, broadening her visibility immensely.

“That changed my whole perspective on what’s possible,” she said. “I wrote a book in my basement which was now being shared with millions of readers, being taught in colleges, and being read by people all over the world. It helped me see that, even if you think what you’re doing is only for a small audience, you never know what could happen.”

Two more books followed. She published Who’s with Us? in 2015 — sporting the subtitle From Wondering to Knowing If You Should Start a Business in 21 Days. It was the result of talking to hundreds of people about their business ideas, and takes the form of 10 self-assessments potential entrepreneurs can use to gauge their next move. She recently followed that with Do + Make: The Handbook for Starting Your Very Own Business, which progresses beyond the assessment phase and dives into practical action.

Clearly, Lussier has found multiple outlets for her entrepreneurial bent and her passion for writing. But her heart lies mostly in the work she’s doing with women — not to give them a voice, but to help them discover their own.

“It’s the most amazing work I’ve ever done. I know I was born for this reason — to start the Speaker Sisterhood and build clubs around the world,” she told BusinessWest. “I want to help thousands, if not millions, of women discover who they are, and how amazing they are, so they can go out and do what they were put here to do. Ever since I was 5 years old, even when I was a teenager and felt like an outcast, I knew I would do something important someday.”

That’s the voice that echoed in her head the night she sat in her car, stricken with anxiety, ready to drive away and abandon her dream of becoming a better speaker.

However, “I thought, ‘I’m not going to do something important if I go home.’ And even when I started my business, that was just the road to the thing; it wasn’t the thing. Now, every meeting I go to, I can’t believe I get to do this; I can’t believe this woman is discovering things about herself because, years ago, I sat in a car and said, ‘you’re going to go in and give a speech.’ That blows my mind.”

Joseph Bednar can be reached at [email protected]

Departments People on the Move
Aaron Miller

Aaron Miller

Strengthening its business strategy and development expertise, Massachusetts Mutual Life Insurance Co. (MassMutual) named Aaron Miller Head of Strategy & Corporate Development. Miller reports to Betsy Ward, MassMutual’s chief financial officer and chief actuary. In his new role, Miller, who will work closely with MassMutual’s executive leadership team, is responsible for leading the development of the company’s corporate and business strategies, as well as competitive intelligence, helping maximize MassMutual’s long-term performance. Miller joins MassMutual from Capital One Financial Corp., where he spent more than six years as managing vice president of Strategy. In this role, he was responsible for supporting the company’s overall corporate development agenda and evaluating potential acquisition targets. Of note, he led Capital One’s $9 billion acquisition of ING Direct USA in February 2012, and the company’s $2.6 billion acquisition of HSBC’s U.S. credit-card business in May 2012. Prior to Capital One, from 2006 through 2010, Miller was a principal with Boston-based private equity firm Great Hill Partners, where he was responsible for originating and evaluating investment opportunities in the financial-services, Internet, and business-services sectors. He also served on the boards of Ziff Davis Media Inc. (acquired by j2 Global Inc.), and Central Security Group (acquired by Summit Partners), among others. Miller began his career in 1999 with McKinsey & Co.’s North American financial-services practice, eventually becoming a senior consultant. There, he helped Global 1000 and earlier-stage companies address such issues as strategy, new-business development, and operations. Miller received his bachelor’s degree in economics and public policy studies from Duke University, and earned his MBA from the Harvard Business School.

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Kevin Manghan

Kevin Manghan

PeoplesBank announced the appointment of Kevin Manghan to Infinex Financial Advisor, PeoplesFinancial and Insurance Services. Manghan possesses more than 29 years of financial-planning and investment experience. He will be responsible for providing financial planning and investment-portfolio planning to bank customers. PeoplesFinancial and Insurance Services offers access to a wide array of investment and insurance options through Infinex Investments Inc., member FINRA/SIPC. Products include mutual funds, annuities, retirement and pension plans, life insurance, long-term care insurance, and 529 college savings plans. Manghan holds a bachelor’s degree from Excelsior College in Albany, N.Y., and is a certified financial planner. He served for more than 20 years on the board of directors for the Quaboag Valley Community Development Corp. and Business Assistance Corp.

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 Alfred Albano Jr.

Alfred Albano Jr.

Bacon Wilson announced that Attorney Alfred Albano Jr. has joined the firm. He is a general practitioner with more than 35 years of experience representing clients in Western Mass. Albano is a member of Bacon Wilson’s real-estate, estate-planning, business, and family-law practice groups. To ensure continuity of client service, Bacon Wilson will maintain his current office at 100 Russell St. in Hadley. This new branch will also enhance Bacon Wilson’s presence as a regional, full-service law firm with five locations throughout the Pioneer Valley: in Amherst, Northampton, Springfield, Westfield, and now in Hadley.

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Daniel Carr

Daniel Carr

Attorney Daniel Carr has joined Royal, P.C., the management-side-only labor and employment law firm, and will focus his practice in labor law and complex employment litigation. Carr’s practice includes matters involving labor relations, workplace safety and OSHA, unfair competition and trade secrets, discrimination, harassment and retaliation, wrongful discharge, workers’ compensation, employee privacy, wage-and-hour law, breach-of-contract and unfair-competition claims, and laws related to disability and other leave. His preventive work includes drafting a variety of employment-related manuals and contracts, such as executive agreements, compensation and commission agreements, restrictive covenants, and severance and settlement agreements. Prior to joining Royal, P.C., Carr worked at the Massachusetts Commission Against Discrimination, and has insight into state and federal employment discrimination law and agency regulations. He obtained his juris doctor from the George Washington University School of Law. He received his bachelor’s degree in English and American literature from New York University.

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Glenn Welch, president and CEO of Freedom Credit Union, announced a promotion within the credit union and the appointment of a new mortgage loan originator:

Edward Nuñez

Edward Nuñez

Edward Nuñez has been promoted to Assistant Vice President of Member Business Lending at Freedom. He has more than 19 years of experience in the financial-services industry, 15 of which have been at Freedom. Most recently, Nuñez led the credit union’s business-development department and led its youth banking, credit union partners program, and financial-literacy programs. He is active in the community, and serves on numerous boards and committees, including the Roger L. Putnam Technical Fund, Elms College board of trustees, the Basketball Hall of Fame finance subcommittee, the executive committee for the Credit for Life Financial Literacy Fairs, and the Greater Springfield Visitors Convention Bureau Howdy Award committee, to name a few. He is a West Springfield Rotarian and treasurer for the Springfield Puerto Rican Parade Committee. In 2012, Nuñez was named one of BusinessWest’s 40 Under Forty honorees and was one of the first recipients of the Warren Group’s Credit Union Hero awards recognizing credit-union leaders throughout Massachusetts; and

Lisa Mish

Lisa Mish

Lisa Mish has joined Freedom as a mortgage loan originator and is responsible for real-estate origination throughout Hampden, Hampshire, Franklin, and Berkshire counties. As she helps expand Freedom’s mortgage services to its members throughout the Pioneer Valley, she will offer her expertise in conventional, FHA, MassHousing, Mass. Housing Partnership’s One Mortgage, as well as USDA and VA loans. Mish has 14 years of experience in the finance industry, including expertise in residential mortgage origination, first-time homebuyer assistance, and secondary-market sales. Most recently, she was loan originator at Lee Bank. Currently, Mish is a board member of the Home Builders and Remodelers Assoc. of Western Mass., a member of the Realtor Assoc. of Pioneer Valley, and participates on several committees. She is working at Freedom’s main office branch in downtown Springfield.

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Gary Blanchette

Gary Blanchette

Springfield College announced that Gary Blanchette has been named Vice President for Institutional Advancement. The move marks the return of Blanchette to his alma mater. He received a bachelor’s degree with honors from Springfield College in 1980 with concentrations in psychology and counseling. As vice president, Blanchette will be responsible for the overall leadership and management of the college’s development and alumni-relations efforts, including the development and implementation of a long-range fund-raising strategy. He will serve as a member of Springfield College President Mary-Beth Cooper’s leadership team. Blanchette was the senior vice president of Development for the Junior Achievement USA, where he was responsible for the successful organization and execution of an unprecedented multi-year national campaign to raise $25 million. Previously, he served the regional Junior Achievement of Central Florida in several executive roles over a 20-year term including president for five years. There, he led a strategic planning process and launched a capital campaign that resulted in the establishment of the first JA Academy for Leadership and Entrepreneurship in the country. “It is with sincere gratitude and joy that I accept the position of Vice President of Institutional Advancement at Springfield College,” said Blanchette. “As a proud alumnus, the ability to come home to Springfield College and to be part of the team that will continue to create an environment where future students will have the opportunity to experience the life-changing education that Springfield College provides is a dream come true. Springfield College has made a difference in so many lives, including mine. I look forward to the opportunity to connect with the Springfield College community as together we move our mission forward.”

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Splash Marketing and Creative, a full-service marketing agency located in Westfield, announced the recent hiring of Amanda Myers, a 2016 graduate of Roger Williams University. Myers joins Splash Marketing and Creative as its newest web designer. In this role, Myers will combine creativity and technical savvy to build or redesign websites for clients, improving the aesthetics, functionality, and overall usability of a brand or company’s web presence. Myers earned a bachelor’s degree in web development with a minor in both marketing and graphic design. She has experience building websites for several different industries, including nonprofit, manufacturing, and higher education. Myers also has significant experience in customer service.

Agenda Departments

Stroke Assoc. Forum for Survivors, Caregivers

May 3: May is National Stroke Awareness Month, and the American Stroke Assoc., a division of the American Heart Assoc., will once again host a forum open to stroke survivors and their caregivers. The 2017 Pioneer Valley Stroke Survivors and Caregivers Forum, “The Future Belongs to Those Who Dream,” will take place at the Log Cabin in Holyoke. The event will run from 9 a.m. to 2 p.m., and the day will include exhibitors, local healthcare providers, and stroke survivors who will educate and share information. The forum will once again be hosted by Boston comedian and American Stroke Assoc. supporter Chris Tabb, whose family has been personally touched by stroke. The Pioneer Valley Stroke Forum is open to the public, and admission is $5, which will include a light breakfast and heart-healthy lunch. For tickets, call the American Heart Assoc. local office at (203) 303-3373.

Kentucky Derby Fund-raiser for Square One

May 6: The Colony Club in Springfield will the setting for hats, horses and hors d’oeuvres to celebrate the 143nd annual Kentucky Derby. Presented by the Gaudreau Group and Northeast IT, with sponsorship support from Nuvo Bank, American International College (AIC), the Colony Club and others, the event, starting at 4:30 p.m., will raise much-needed funds for Square One’s programs and services. Tickets cost $45 in advance and $50 at the door. The event will include big-screen monitors to enjoy the race, hearty hors d’oeuvres, and a complimentary mint julep. Prizes will be awarded for the best Derby attire. Tickets may be purchased via Eventbrite or by calling Heather at Inspired Marketing at (413) 303-0101.

Women Build Week

May 6-14: Greater Springfield Habitat for Humanity (GSHFH) and future Habitat homeowners will work alongside Lowe’s volunteers and all-female construction crews for Habitat for Humanity’s 10th annual National Women Build Week. The event invites women to help make a difference and devote at least one day to help build decent and affordable housing in their local communities. More than 17,000 women, including Lowe’s Heroes volunteers, are expected to volunteer at construction sites across the country as part of Habitat’s 2017 National Women Build Week. In the Upper Hill neighborhood of Springfield, volunteers will work to frame the exterior walls on the first floor of the house as well as tackle interior walls and prep to start the second floor. This year, Greater Springfield Habitat for Humanity will be kicking off its new construction in Springfield as part of National Women Build Week. In support of Women Build Week and Mother’s Day, an annual fund-raising event, Men Can Cook, will be held on May 9, and several men, including local business owners, Habitat board members, and others, will volunteer as chefs and waiters to put on an evening of food and fun to honor the women in their lives.

‘Big Data … Your Strategic Advantage’

May 10: As part of the ongoing BusinessWest and HCN Lecture Series, Comcast Business will host an informative program titled “Big Data … Your Strategic Advantage. The event is part of a series of lectures, panel discussions, and presentations that address timely and important business information. This is an opportunity to meet industry leaders and network with area business professionals. “Big Data … Your Strategic Advantage” will be presented by Dennis Perlot, vice President, Enterprise Architecture at CleanSlate Centers, and former ‘technology evangelist’ at Microsoft and BI specialist master at Deloitte. It will take place at La Quinta Inn & Suites, 100 Congress St., Springfield. Perlot will address how other organizations are using their data to provide them with a competitive advantage. Attendees will learn how data can be analyzed for insights that lead to better decisions and strategic business moves. On-site parking is available. Registration is scheduled for 7:15 to 7:30 a.m., followed by breakfast and Perlot’s presentation from 7:30 to 9 p.m. RSVP by Tuesday, May 2 HERE.

Lunch ‘n’ Learn on the ‘Trump Effect’

May 10: Skoler, Abbott & Presser will present a talk on how Trump administration mandates could potentially affect employers at the Springfield Regional Chamber Lunch ‘n’ Learn from 11:30 a.m. to 1 p.m. at Lattitude restaurant, 1338 Memorial Ave., West Springfield. Attorney Amelia Holstrom will discuss recent developments and her predictions about what may happen at both the state and federal levels under the new administration and what it could mean for employers. Holstrom will talk about what is happening with the Affordable Care Act and steps Massachusetts may be taking while the issue is sorted out at the federal level, the potential for paid family leave both at the state and federal levels, and her predictions regarding trends in the enforcement of the Occupational Safety and Health Administration and Equal Employment Opportunity Commission requirements, including the new EEO-1 requirements. She will also address what employers should be watching for relative to medical marijuana and what an employer’s current legal rights are, and her predictions for labor-relations developments under the new National Labor Relations Board. Reservations for the Lunch ‘n’ Learn are $25 for members ($30 at the door) and $35 for general admission ($40 at the door). Reservations may be made online at www.springfieldregionalchamber.com or by e-mailing Jessica Hill at [email protected].

Film and Media Exchange

May 12: Berkshire Film and Media Collaborative (BFMC) will partner with Vitec Videocom to bring their nationally touring ‘Roadshow’ to the Sheraton Springfield from 11:30 a.m. to 6:30 p.m. This will be BFMC’s 4th Film and Media Exchange — a “Day 2 Play” — with workshops and an exhibit hall showcasing the latest in production equipment. The event will focus on cost-effective production techniques designed for anyone in broadcasting, filmmaking, photography, communications, and marketing. The exchange also includes lunch, a keynote speech, and networking opportunities with others in the industry. For more info on programs and tickets, contact BFMC at berkshirefilm.org or (413) 528-4223.

Continued Excellence Award Nomination Deadline

May 12: There’s still time to nominate someone for the Continued Excellence Award, as BusinessWest will accept nominations through Friday, May 12. The winner of the award will be unveiled at the magazine’s 40 Under Forty gala on June 22. Two years ago, BusinessWest inaugurated the award to recognize past 40 Under Forty honorees who had significantly built on their achievements since they were honored. The first two winners were Delcie Bean, president of Paragus Strategic IT, and Dr. Jonathan Bayuk, president of Allergy and Immunology Associates of Western Mass. and chief of Allergy and Immunology at Baystate Medical Center. Candidates must hail from 40 Under Forty classes 2007 to 2016 and will be judged on qualities including outstanding leadership, dedicated community involvement, professional achievement, and ability to inspire. The award’s presenting sponsor is Northwestern Mutual. The nomination form is available HERE. For your convenience, a list of the past nine 40 Under Forty classes may be found HERE.

40 Under Forty

June 22: The 11th annual 40 Under Forty award program, staged by BusinessWest, will be held at the Log Cabin Banquet & Meeting House in Holyoke, honoring 40 of the region’s rising stars under 40 years old. An independent panel of judges has chosen the winners, and their stories are told in the April 17 issue and at businesswest.com. The event is sponsored by Northwestern Mutual (presenting sponsor), PeoplesBank (presenting sponsor), Moriarty & Primack, Health New England, the Gaudreau Group, the Isenberg School of Management at UMass Amherst, Six-Point Creative Works, Renew.Calm, and the Young Professional Society of Greater Springfield. Tickets cost $75. A limited number of tables are available, and some individual and standing-room-only tickets are also available, but are expected to sell out quickly. To purchase tickets, call (413) 781-8600.

Daily News

SPRINGFIELD — Strengthening its business strategy and development expertise, Massachusetts Mutual Life Insurance Company (MassMutual) today named Aaron Miller head of Strategy & Corporate Development.

Miller reports to Betsy Ward, MassMutual’s chief financial officer and chief actuary.

In his new role, Miller, who will work closely with MassMutual’s executive leadership team, is responsible for leading the development of the company’s corporate and business strategies, as well as competitive intelligence, helping maximize MassMutual’s long-term performance.

“Aaron’s nearly two decades of experience across many disciplines within the financial services arena will add both breadth and depth to our business strategy and planning thought leadership,” said Ward. “We look forward to Aaron’s business acumen in helping differentiate MassMutual from key competitors through the monitoring of global industries, markets, opportunities and trends – all in support of our purpose of helping people secure their future and protect the ones they love.”

Miller joins MassMutual from Capital One Financial Corporation, where he spent more than six years as managing vice president of Strategy. In this role, he was responsible for supporting the company’s overall corporate development agenda and evaluating potential acquisition targets. Of note, he led Capital One’s February 2012 $9 billion acquisition of ING Direct USA, and the company’s $2.6 billion acquisition of HSBC’s U.S. credit card business in May 2012.

Prior to Capital One, from 2006 through 2010, Miller was a Principal with Boston-based private equity firm Great Hill Partners, where he was responsible for originating and evaluating investment opportunities in the financial services, Internet and business services sectors. He also served on the boards of Ziff Davis Media Inc. (acquired by j2 Global. Inc.), and Central Security Group (acquired by Summit Partners), among others.

Miller began his career in 1999 with McKinsey & Company’s North American financial services practice, eventually becoming a senior consultant. There he helped Global 1000 and earlier stage companies address such issues as strategy, new business development and operations.

Miller received his bachelor’s degree in economics and public policy studies from Duke University, and earned his MBA from The Harvard Business School.

Agenda Departments

Economic Outlook Luncheon

April 20: The stock market is up, and soon, so might be interest rates. The Trump administration wants to make historic budget cuts, and unemployment rates are at historic lows. While these are much better than the worst of times for local businesses, are they going to turn into the best of times? Business leaders, who do not like uncertainty, will get some insights into the economic future at the PeoplesBank Economic Outlook, a free luncheon featuring James Hartley, professor of Economics at Mount Holyoke College. The luncheon will take place from noon to 1:30 p.m. at Willits-Hallowell Conference Center, Mount Holyoke College, 50 College St., South Hadley. It is open to the public, but space is limited, and registration is required. “The economy is improving, and business owners want to know where it is going,” said David Thibault, first vice president, Cash Management at PeoplesBank, who will introduce Hartley. “At this luncheon, we hope to give them some of the data necessary to help with business planning for this year and next.” Registration information can be found at bit.ly/pb-register.

Planned-giving Seminar

April 20: Berkshire Taconic Community Foundation and the Nonprofit Center of the Berkshires invite nonprofit executive directors, development staff, and board members to attend “Planned Giving Basics: What Every Nonprofit Should Know.” Led by planned-giving consultant Ellen Estes of Estes Associates and attorney Virginia Stanton Smith of Smith Green & Gold, LLP, the workshop will be held from 1 to 4 p.m. at Saint James Place, 352 Main St., Great Barrington, Mass. This training will explore the various elements of planned giving, including how to launch a planned-giving program, identify prospects for planned giving, discuss giving options, and build personal relationships with donors and prospects. This event is part of Berkshire Taconic’s popular annual “Seminars in Nonprofit Excellence” series. Tickets cost $40 per person, and light food and beverages will be provided. To register, visit www.berkshiretaconic.org/pgbasics.

Trump’s First 100 Days

April 21: Glenmeadow will present a panel of political analysts who will lead a discussion about President Trump’s actions in office thus far. The event will take place from 10 a.m. to noon at Sleith Hall’s Wood Auditorium at Western New England University, 1215 Wilbraham Road, Springfield. The election of Trump as the 45th president of the U.S. polarized the country. In Glenmeadow’s program, called “The First 100 Days: Governing Across the Great Divide,” the panel will look at Trump’s first 100 days in office and discuss his performance on topics including domestic and foreign policy, healthcare, immigration, polling, and media coverage. Political analyst Bill Scher, a contributing editor to Politico and the founder of the blog liberaloasis.com, will serve as moderator. Other panelists will include Tim Vercellotti, professor of Political Science at Western New England University and director of the New England Polling Institute; political consultant Tony Cignoli; Ron Chimelis, a columnist for the Republican; and Marie Angelides, an immigration attorney with her own firm and chair of the Longmeadow Select Board. The program is free, but seating is limited, and registration is required. To register, call (413) 567-7800 or e-mail [email protected]. Visit glenmeadow.org/learning for more information. Glenmeadow Learning is one of many free programs Glenmeadow offers to members of the wider community. These programs represent one facet of the life-plan community’s mission to serve seniors across the region and to operate as a socially accountable organization.

Real-estate Sales Licensing Course

May 1: Beginning Monday, May 1, the Realtor Assoc. of Pioneer Valley will sponsor a 40-hour, 14-class sales licensing course to help individuals prepare for the Massachusetts real-estate salesperson license exam. The course will be completed on June 1. Tuition is $359 and includes the book and materials. The course curriculum includes property rights, ownership, condos, land use, contracts, deeds, financing, mortgages, real-estate brokerage, appraisal, fair housing, consumer protection, Massachusetts license law, and more. Classes meet Monday, Wednesday, and Thursday evenings from 6 to 9 p.m. at the association office, 221 Industry Ave., Springfield. For an application, contact Joanne Leblond at (413) 785-1328 or [email protected], or visit www.rapv.com.

Forum for Stroke Survivors, Caregivers

May 3: May is National Stroke Awareness Month, and the American Stroke Assoc., a division of the American Heart Assoc., will once again host a forum open to stroke survivors and their caregivers. The 2017 Pioneer Valley Stroke Survivors and Caregivers Forum, “The Future Belongs to Those Who Dream,” will take place at the Log Cabin in Holyoke. Close to 300 people are expected to attend the event, which is designed to bring together stroke survivors and caregivers so they may become better connected with the network of resources available. The event will run from 9 a.m. to 2 p.m., and the day will include exhibitors, local healthcare providers, and stroke survivors who will educate and share information. The forum will once again be hosted by Boston comedian and American Stroke Assoc. supporter Chris Tabb, whose family has been personally touched by stroke. The Pioneer Valley Stroke Forum is open to the public, and admission is $5, which will include a light breakfast and heart-healthy lunch. For tickets, call the American Heart Assoc. local office at (203) 303-3373.

‘Big Data … Your Strategic Advantage’

May 10: As part of the ongoing BusinessWest and HCN Lecture Series, Comcast Business will host an informative program titled “Big Data … Your Strategic Advantage.” The event is part of a series of lectures, panel discussions, and presentations that address timely and important business information. This is an opportunity to meet industry leaders and network with area business professionals. “Big Data … Your Strategic Advantage” will be presented by Dennis Perlot, vice President, Enterprise Architecture at CleanSlate Centers, and former ‘technology evangelist’ at Microsoft and BI specialist master at Deloitte. It will take place at La Quinta Inn & Suites, 100 Congress St., Springfield. Perlot will address how other organizations are using their data to provide them with a competitive advantage. Attendees will learn how data can be analyzed for insights that lead to better decisions and strategic business moves. On-site parking is available. Registration is scheduled for 7:15 to 7:30 a.m., followed by breakfast and Perlot’s presentation from 7:30 to 9 p.m. RSVP by Tuesday, May 2 at businesswest.com/lecture-series.

Run for River Valley

May 20: River Valley Counseling Center (RVCC), an affiliate of Holyoke Medical Center and member of Valley Health Systems, will hold its sixth annual Run for River Valley fund-raiser on Saturday, May 20. Funds raised will support RVCC in providing critical behavioral-health and other supportive services to individuals, families, and groups throughout the Pioneer Valley. The 5K run and 1.5-mile walk will take place at Ashley Reservoir in Holyoke. Registration starts at 8 a.m. at Elks Lodge 902, 250 Whitney Ave., and the race begins at 9:30 a.m. An awards ceremony will be held at the Elks Lodge following the race. The registration fee is $25 ($10 for children 12 and under). Adults who pre-register will save $5, and the first 100 registrants will receive a free race T-shirt. To register online, visit accuspec-racing.com or download a registration form at rvcc-inc.org. The deadline for mail-in registration is Saturday, May 13, with online registration accepted until Wednesday, May 17. Sponsors of the 2017 Run for River Valley include PeoplesBank, Palmer Paving Corp., Holyoke Gas and Electric, Hamel’s Catering, Laurel Pure, and Gallagher Real Estate. For additional information, visit www.rvcc-inc.org or contact Angela Callahan at (413) 841-3546 or [email protected].

40 Under Forty

June 22: The 11th annual 40 Under Forty award program, staged by BusinessWest, will be held at the Log Cabin Banquet & Meeting House in Holyoke, honoring 40 of the region’s rising stars under 40 years old. An independent panel of judges has chosen the winners, and their stories are told in the pages of this issue. The event is sponsored by Northwestern Mutual (presenting sponsor), PeoplesBank (presenting sponsor), Moriarty & Primack, Health New England, the Gaudreau Group, the Isenberg School of Management at UMass Amherst, Six-Point Creative Works, Renew.Calm, and the Young Professional Society of Greater Springfield. Tickets cost $75. A limited number of tables are available, and some individual and standing-room-only tickets are also available, but are expected to sell out quickly. To purchase tickets, call (413) 781-8600 or go HERE.

Daily News

WEST SPRINGFIELD — The Hampden County Health Coalition, Partners for a Healthier Community, and the Pioneer Valley Planning Commission invites the public to join them for the release and presentation of the Hampden County community-wide Health Improvement Plan (CHIP) on Friday, March 31 beginning at 10 a.m. at the Municipal Office Building of West Springfield.

Hampden County has ranked last among Massachusetts’ 14 counties with respect to health outcomes for the last six years, according to the County Health Rankings and Road Map report produced each year by the Robert Wood Johnson Foundation in collaboration with state public-health officials.

In response to this, stakeholders convened and produced the CHIP, which is a collaborative, long-term, systematic effort to address public health problems on the basis of the results of community health-needs assessments recently completed by hospitals, as well as the County Health Rankings and Road Map report.

Hampden County public-health departments, area hospitals, legislative representatives, and community nonprofits have been collaborating since 2014 to develop the CHIP and are looking forward to implement the county-wide plan in a much more strategic and unified way. This plan will be used to help stakeholders set priorities, coordinate, and target resources in order to enhance health outcomes for the more than 467,000 people living in the county’s 23 cities and towns.

Additional information and agenda can be found at www.pvpc.org/events/chip-release-presentation.

Daily News

NORTHAMPTON — Healthcare marketing professionals are invited to Union Station in Northampton on Friday, April 7 from 9 a.m. to 4 p.m. for a day of learning and seeing what is possible in healthcare marketing from those who are breaking the mold of the conventional. Leading organizations, hospitals, and health systems will be in attendance.

The Western New England Healthcare Marketing Symposium will provide attendees with opportunities to hear what’s new in this ever-changing and evolving industry, hear about best practices from healthcare-marketing thought leaders, and learn how those best practices were successfully implemented.

Sessions and speakers will include “The Digital Future of Physician Relations Marketing” from Dan Dunlop, president and CEO, Jennings Healthcare Marketing; “It’s a Brand Journalism World; We’re Just Living in It” from Michael O’Farrell, director of Communications, Lawrence & Memorial Hospital; “The Role of Video in Content Marketing” from Jason Stepanek, web content/video manager, Jennings Healthcare Marketing; “Doctor, Doctor, Give Me the News: Insights from Three Decades of Research with Referring Physicians” from Julie Pokela, president, Market Street Research; and “Engaging with Patients: How to Create Valuable Personas that Drive Digital Consumer Success” from Samantha Maltais, senior digital strategist, SilverTech Inc.

To view the agenda, sessions, and speakers and to register, visit www.jenningshealthcaremarketing.com/wnehms.

Daily News

BOSTON — The Baker-Polito Administration recently awarded Green Communities designation grants totaling $1,446,675 to Agawam, Blandford, Chicopee, Granville, Ware, Warren, and Westfield. The awards will fund clean-energy projects and were presented by Energy and Environmental Affairs (EEA) Secretary Matthew Beaton and Department of Energy Resource (DOER) Commissioner Judith Judson in a recent ceremony at Chicopee City Hall.

Earlier this year, 30 Massachusetts cities and towns were designated by DOER as Green Communities, committing to an ambitious renewable-energy agenda to reduce energy consumption and emissions. Currently, more than half of the Commonwealth’s municipalities have earned the Green Communities designation, and 64% of residents live in a Green Community. Since the program began in 2010, DOER’s Green Communities division has awarded more than $65 million in grant funding to the Commonwealth’s cities and towns through designation and competitive grant rounds.

“The Green Communities program is an excellent example of how state and local governments can work together to save taxpayer money and promote responsible energy policies,” said Gov. Charlie Baker. “Our newest Green Communities will now have additional resources to invest in energy efficiency and renewable energy, locking in energy savings for residents and reducing their carbon footprints.”

Added Lt. Gov. Karyn Polito, “our municipal partners continue to help us lead the way on renewable energy by adopting practices that allow them to reduce energy consumption, while saving money that can be directed to vital municipal functions, like public safety and education. We look forward to continuing to provide cities and towns across the Commonwealth the tools they need to reduce energy costs, usage, and emissions.”

The funding amounts include $207,970 to Agawam, $138,425 to Blandford, $367,160 to Chicopee, $139,280 to Granville, $169,535 to Ware, $157,740 to Warren, and $266,565 to Westfield.

The Commonwealth’s 185 Green Communities range from the Berkshires to Cape Cod. Under the Green Communities Act, cities and towns must meet five criteria to be designated a Green Community and receive funding, including reducing municipal energy consumption by 20% over five years. The 30 newly designated Green Communities have committed to reducing their energy consumption amounting to savings of $6,241,862 of energy costs and 2,234,090 MMBtu in five years, the energy-use equivalent to heating and powering nearly 2,718 homes, and reducing greenhouse-gas emissions by 27,641 metric tons, equivalent to taking 5,819 cars off the roads.

“When Massachusetts’ cities and towns invest in renewable energy and energy-efficiency programs, everyone wins, from taxpayer savings to a statewide reduction in emissions,” Beaton said. “With these designations, DOER’s Green Communities program continues to prove an effective tool in building a clean, renewable-energy future for the Commonwealth.”

Added Judson, “DOER is proud to work with cities and towns across Massachusetts as they take important steps in embracing renewable energy and energy efficiency at the local level. These designations are simply the beginning of an important relationship between the Commonwealth and our municipal partners as we work towards our shared clean-energy goals.”

Agenda Departments

Understanding Gender Identity in the Workplace

March 22: HRMA of Western New England will present a half-day symposium event on understanding gender identity and supporting transgender and gender non-binary individuals in the workplace. This important topic is impacting local employers across the region. This program will help attendees understand the difference between gender identity and sexual orientation, learn ways to foster respectful work environments for all employees, and gain an understanding of the legal protections for the transgender community. Speakers will include Dr. Eunice Aviles, gender specialist and clinical psychologist; Erica Tabias, public speaker, transgender advocate, and life coach; and Jonathan Miller, chief of the Public Protection & Advocacy Bureau for the state Attorney General’s Office. The event runs from noon to 4 p.m., with a buffet lunch included. Tickets are $75. For more information, contact Allison Ebner at (413) 789-6400 or [email protected], or visit www.hrmawne.org.

Mini Medical School

March 23 to May 11: Itching to get out of the house as the winter draws to an end? Consider signing up for a little dose of continuing education as part of Baystate Medical Center’s Mini Medical School, where you can broaden your knowledge of the field of medicine with professors from the teaching hospital. Mini Medical School, which begins its spring session on Thursday, March 23, offers area residents an inside look at the expanding field of medicine, minus the tests, homework, interviews, and admission formalities. The program continues through May 11. Baystate’s Mini Medical School program is an eight-week health-education series featuring a different aspect of medicine each week. Classes this spring will include sessions on various medical topics such as surgery, deep-brain stimulation, emergency medicine, dementia, pathology, and several others. For a full list of topics and instructors, visit www.baystatehealth.org/minimed. While it is not difficult to be accepted into the program, slots are limited, and early registration is recommended. Many of the students, who often range in age from 20 to 70, participate due to a general interest in medicine and later find that many of the things they learned over the semester are relevant to their own lives. The goal of the program, offered in the hospital’s Chestnut Conference Center, is to help members of the public make more informed decisions about their healthcare while receiving insight on what it might be like to be a medical student. Baystate Medical Center is the region’s only teaching hospital, and each course is taught by medical center faculty, who explain the science of medicine without resorting to complex terms. All classes are held Thursday nights starting at 6 p.m. and run until 8 or 9 p.m., depending on the night’s topic. No basic science knowledge is needed to participate. Each participant is required to attend a minimum of six out of eight classes in order to receive a certificate of completion. Tuition costs $95 per person and $80 for Senior Class and Spirit of Women members. To register, call (413) 794-7630 or visit www.baystatehealth.org/minimed.

Cultivate & Nest Open House

March 25: Cultivate & Nest, a collaborative workspace for businesspeople with children, will host Bloom, its annual open house, from 10 a.m. to 4 p.m. in its Hadley office center. Terra Missildine, founder and owner of Cultivate & Nest, said the event will offer talks on the topic of entrepreneurship and parenting. A highlight of the day will be a flower-hat-making craft and a hat parade around the grounds. Face painting, puzzles, and other activities will also be offered. Tours of the workspace will be offered to parents hourly, while children will enjoy story time. In addition, a drawing will be held for a one-month Cultivate & Nest membership, valued at $99. All Pioneer Valley families are invited to take part in the event and bring their children. Registration is not required, and the event is free. Cultivate & Nest is the first membership-based collaborative workspace in the Valley to incorporate a childcare component. Located on the first floor in the Hadley Crossing business park, Cultivate & Nest offers roughly 3,400 square feet of work and community space. Members of Cultivate & Nest pay in cost tiers that range from $100 to $600 per month, depending on amenities and level of office access. Event and workshop space is also available for members and the community at large to host family friendly events. To learn more about Cultivate & Nest, visit cultivateandnest.com or call Missildine at (413) 345-2400.

Mass. Restaurant Day for No Kid Hungry

March 27: Eight Massachusetts Restaurant Assoc. restaurants across the state will participate in Massachusetts Restaurant Day for No Kid Hungry. Inspired by Chef Andy Husbands of Tremont 647, who has hosted a dinner for this cause for the past 20 years, the MRA announced the program’s expansion across Massachusetts. Last year, participating Boston restaurants raised more than $60,000 to end childhood hunger in Massachusetts. This year, Hotel Northampton is hosting the Western Mass. branch of the event, a multi-course meal with wine pairings. The hotel’s culinary team is working alongside and co-sponsoring with four well-known restaurants in town, including Sierra Grille, Spoleto’s, Packard’s, and Union Station. Attendance at this event will not only help to curb childhood hunger in Massachusetts, but will also help local programs that feed children of all ages at school and in the home. The goal is to ensure all children get the healthy food they need, every day. To purchase tickets or provide sponsorship for the event, visit www.eventbrite.com/e/massachusetts-restaurant-day-for-no-kid-hungry-the-hotel-northampton-tickets-31735014282.

Regional Career Fair

March 29: The College Career Centers of Western Massachusetts will hold a career fair from noon to 3 p.m. in the Alumni Healthful Living Center on the campus of Western New England University. Nearly 100 companies will be recruiting college students for paid and unpaid internships, as well as full-time and part-time employment opportunities. This annual event is a unique opportunity for employers and graduate-school representatives to connect with motivated students and alumni who are looking to launch and advance their careers. The College Career Centers of Western Massachusetts is a consortium of career-center professionals representing the eight colleges in Hampden County, including American International College, Bay Path University, Elms College, Holyoke Community College, Springfield College, Springfield Technical Community College, Western New England University, and Westfield State University. These eight institutions of higher education enroll more than 27,000 students from diverse backgrounds, and graduate approximately 5,000 students each year with a wide range of academic degrees.

‘Stay in the Game’

March 29: The community is invited to join staff from the Baystate Wing Hospital Physical Therapy and Rehabilitation team for an education session about staying active and injury-free. The program, “Stay in the Game,” will be held in the Snow Conference Room from 6 to 7 p.m. Participants will learn about the most effective types of stretching, nutrition, and hydration that will help to avoid injury when working out. Physical therapist Dena Plante and physical therapist assistant Karen Kiernan will be on hand to answer questions and offer educational materials. The program is open to student athletes and adults interested in staying active and exercising without injury. The Physical Therapy and Rehabilitation team at Baystate Wing Hospital provides a full range of rehabilitation services to help patients regain function and achieve recovery. For more information or to register, call (413) 370-5254.

Difference Makers

March 30: The ninth annual Difference Makers award program, staged by BusinessWest, will be held at the Log Cabin Banquet & Meeting House. The winners, profiled in the Jan. 23 issue and at businesswest.com, are the Community Colleges of Western Mass. (Berkshire Community College, Greenfield Community College, Holyoke Community College, and
Springfield Technical Community College); Friends of the Holyoke Merry-Go-Round; Denis Gagnon Sr., president and CEO of Excel Dryer Inc.; Junior Achievement of Western Mass.; and Joan Kagan, president and CEO of Square One. Tickets to the event, which is nearly sold out, cost $65 per person. To order, call (413) 781-8600, ext. 100. Difference Makers is a program, launched in 2009, that recognizes groups and individuals that are, as the name suggests, making a difference in this region. Sponsors include First American Insurance; Health New England; JGS Lifecare; Meyers Brothers Kalicka, P.C.; Northwestern Mutual; O’Connell Care at Home; Royal, P.C.; and Sunshine Village.

Education Fair & Expo

April 4: Jared James, a national real-estate speaker and trainer, will be the featured speaker at the 24th annual Education Fair & Expo taking place at the MassMutual Center in Springfield. The event is sponsored by the Realtor Assoc. of Pioneer Valley. The program features a day of educational presentations including two breakout sessions from James, three continuing-education classes, and two technology classes. A sellout trade show with more than 50 vendors is anticipated. Anyone who is interested in attending as a trade-show vendor should contact Kim Harrison, membership and meetings coordinator at the Realtor Assoc. of Pioneer Valley, at (413) 785-1328 or [email protected].

Art Show Reception

April 5: The National Alliance on Mental Illness of Western Massachusetts (NAMI Western Mass.) will hold an opening reception for its sixth annual art show featuring the work of artists living with mental illness from 6 to 8 p.m. at the Chicopee Public Library, 449 Front St. The reception and parking adjacent to the library are free. The exhibit runs through the end of April. The art show, originated by Karen West, an artist and art teacher at Westfield High School, will feature works for sale to the public, with proceeds going to the artists. Complimentary refreshments will be served and the public is welcome. Headquartered in Agawam, NAMI Western Mass. is an affiliate of the nation’s largest grass-roots mental-health organization dedicated to building better lives for the millions of Americans who are affected by mental illness.

EANE Management Conference

April 6: The Employers Assoc. of the NorthEast (EANE) announced its 13th annual Management Conference will be held at the Springfield Marriott. With a focus on the power of passion in leadership, the full-day conference will address how managers and supervisors can motivate themselves and their teams to create a culture of high performance. The program will feature keynote speakers Rick Barrera and Bruce Christopher. Barrera, the head of faculty for the Center for Heart Led Leadership, works with Fortune 500 CEOs, world-class mountain climbers, astronauts, professional actors, and SEAL Team Six leaders teaching them how to build high-performance teams. Christopher, a psychologist and humorist, offers cutting-edge content with a mix of comedy, showing audiences how to embrace change and giving them practical skills to apply for success. The cost for the program is $350 per person with discounts for three or more. Register at www.eane.org/management17 or by calling (877) 662-6444. It will offer 6.25 credits from the HR Certification Institute and SHRM. Sponsoring the program are Johnson & Hill Staffing Services and the HR Certification Institute.

‘Mini Golf in the Library’

April 7-8: Friends of the Holyoke Public Library will host its second annual “Mini Golf in the Library” fund-raiser on the weekend of April 7-8. Hole sponsors and event sponsors are now being recruited. At last spring’s event, more than 250 players putted their way through five levels of the Holyoke Public Library building, laughing and enjoying unique obstacles added by enterprising hole sponsors. Funds raised help the Friends of the Library support library programs and resources, especially those for children and youth. Sponsors will be publicized and thanked in local media, social media, and the library’s website in connection with this event. Logos of sponsors will be printed on the scorecard given to each player. Names of sponsors will be displayed in the library, ranked by level of sponsorship. Sponsors will be invited as guests to the Friday-evening cocktail party, with the opportunity to preview (and play through) the course. In addition to event sponsors and hole sponsors, the event planning committee, chaired by Sandy Ward, is seeking donors of in-kind services and items for a silent auction to be held during the Friday cocktail party. Hole sponsorships start at $250. Those who wish to sponsor (and decorate) one of the 18 holes are encouraged to act quickly, as holes are being sold on a first-come, first-served basis. Event sponsorships are available at five levels ranging from $250 to $1,000. An exclusive title sponsorship is possible at $2,500. For more information, visit www.holyokelibrary.org/aboutfriendsgolf.asp or e-mail Sandy Ward at [email protected].

Walk of Champions

May 7: The 12th annual Walk of Champions to benefit the Baystate Regional Cancer Program at Baystate Mary Lane Outpatient Center in Ware will step off at the Quabbin Reservoir. Since 2006, the Walk of Champions, founded by field-hockey coach John O’Neill of Quaboag Regional Middle High School, has served as a tribute to the compassionate care his mother received at the Baystate Regional Cancer Program in Ware during her cancer journey. Over the years, the walk has grown into a collection of teams and individuals, each walking for their own reason. There are friends and family members celebrating victory over cancer. Others are encouraging their loved ones in their personal fight over cancer, while others walk in memory of those who have lost their battle with cancer. The Baystate Regional Cancer Program at Baystate Mary Lane Outpatient Center provides the majority of outpatient cancer services in the Baystate Health Eastern Region, which includes Ware, Palmer, and surrounding communities. Since its inception, the Walk of Champions has raised more than $740,000 to assist, support, and instill hope in those facing cancer. All funds raised remain local to support those cared for in the Baystate Health Eastern Region at the Baystate Regional Cancer Program located at Baystate Mary Lane Outpatient Center in Ware. The route offers a one-mile loop that allows walkers to choose the number of miles they walk among the comfortable walking terrain of the Goodnough Dike. Along the way, walkers will enjoy entertainment and refreshments. Pledge forms, fund-raising resources, giving opportunities, and more are now available at www.baystatehealth.org/woc for businesses, community organizations, and individuals who wish to participate.

Agenda Departments

‘Sport and Diplomacy’

March 8: Retired U.S. Department of State Foreign Service Officer Hugh Dugan will present “Sport and Diplomacy” at the Center for International Sport Business (CISB) program series, “For the Love of the Games.” The presentation will take place at 7 p.m. in the Lyman and Leslie Wood Auditorium in Sleith Hall at Western New England University. Dugan currently serves as a distinguished visiting scholar and fellow at the School of Diplomacy and International Relations at Seton Hall University. The intersection of sports and diplomacy can be difficult, but rewarding. Dugan will talk about his diplomatic career spanning 32 years, including serving as senior adviser to 11 U.S. ambassadors to the United Nations, and his work to secure adoption of the ancient tradition of the Olympic Truce by the UN General Assembly. This event is free and open to the public, and is sponsored by the Western New England University Alumni Assoc. Established in 2007, the CISB is a forum for the study of the business of sport with an international focus. In addition to the distinguished-speaker program that brings prominent personalities from sport and business to the university community, the CISB organizes a summer seminar-abroad program that takes students to the Olympic Games and the FIFA World Cup.

Caritas Gala

March 11: Mercy Medical Center will present the first annual Caritas Gala at the MassMutual Center in Springfield. Themed “All You Need Is Love,” the inaugural gala will raise funds to expand and enhance Mercy Behavioral Health Care’s Opioid Treatment and Addiction Recovery programs. The major goal of the project is to create a new inpatient step-down treatment program for post-detox services, giving individuals a better chance at long-term recovery. John Sjoberg and Brenda Garton-Sjoberg are the Caritas Gala honorary chairpersons. Sjoberg serves as chairman of the board for Mercy and as vice chairman of the board for Trinity Health New England. Garton-Sjoberg has served as honorary chairperson of Mercy Gift of Light. The Caritas Gala will begin at 6:30 p.m. with a cocktail reception, live entertainment from the band Beantown, and a silent auction. Dinner will be served at 8 p.m., followed by a live auction and dancing until midnight. For more information or to purchase tickets, visit www.mercycares.com/caritasgala.

Difference Makers

March 30: The ninth annual Difference Makers award program, staged by BusinessWest, will be held at the Log Cabin Banquet & Meeting House. The winners, profiled in the Jan. 23 issue and at BusinessWest.com, are the Community Colleges of Western Mass. (Berkshire Community College, Greenfield Community College, Holyoke Community College, and
Springfield Technical Community College); Friends of the Holyoke Merry-Go-Round; Denis Gagnon Sr., president and CEO of Excel Dryer Inc.; Junior Achievement of Western Mass.; and Joan Kagan, president and CEO of Square One. Tickets to the event cost $65 per person, with tables of 10 available. To order, call (413) 781-8600, ext. 100. Difference Makers is a program, launched in 2009, that recognizes groups and individuals that are, as the name suggests, making a difference in this region. Details on the event will be published in upcoming issues of the magazine. Sponsors include First American Insurance; Health New England; JGS Lifecare; Meyers Brothers Kalicka, P.C.; Northwestern Mutual; O’Connell Care at Home; Royal, P.C.; and Sunshine Village.

‘Mini Golf in the Library’

April 7-8: Friends of the Holyoke Public Library will host its second annual “Mini Golf in the Library” fund-raiser on the weekend of April 7-8. Hole sponsors and event sponsors are now being recruited. At last spring’s event, more than 250 players putted their way through five levels of the Holyoke Public Library building, laughing and enjoying unique obstacles added by enterprising hole sponsors. Funds raised help the Friends of the Library support library programs and resources, especially those for children and youth. Sponsors will be publicized and thanked in local media, social media, and the library’s website in connection with this event. Logos of sponsors will be printed on the scorecard given to each player. Names of sponsors will be displayed in the library, ranked by level of sponsorship. Sponsors will be invited as guests to the Friday-evening cocktail party, with the opportunity to preview (and play through) the course. In addition to event sponsors and hole sponsors, the event planning committee, chaired by Sandy Ward, is seeking donors of in-kind services and items for a silent auction to be held during the Friday cocktail party. Hole sponsorships start at $250. Those who wish to sponsor (and decorate) one of the 18 holes are encouraged to act quickly, as holes are being sold on a first-come, first-served basis. Event sponsorships are available at five levels ranging from $250 to $1,000. An exclusive title sponsorship is possible at $2,500. For more information, visit www.holyokelibrary.org/aboutfriendsgolf.asp or e-mail Sandy Ward at [email protected].

Agenda Departments

Wheelchair-basketball Clinic

Feb. 20: CDH Disability Resources will offer a free wheelchair-basketball clinic from 4:30 to 6 p.m. at CHD’s gymnasium at 69 Capital Dr., West Springfield. There is no cost to attend, and all participants qualify for raffles, prizes, and giveaways. The clinic will be led by Paul Weiland, a certified health and physical education teacher with an adaptive physical education certification. Weiland, Adapted Sports Program coordinator for Chapter 126 Sports & Fitness, has coached wheelchair basketball at the high-school and college levels and was part of the USA Paralympics wheelchair-basketball selection committee in 2008. He will be supported by volunteer staff, including therapeutic recreation students from Springfield College and varsity basketball players from Springfield College and American International College. For people interested in getting more involved with wheelchair basketball, in addition to the Feb. 20 clinic, Disability Resources is offering a 10-week program on Friday evenings from March 3 through May 5, 5:30 to 6:30 p.m., at the Pace Gym, 69 Capital Dr., West Springfield. Players will be taught fundamental skills and game-related strategies while focusing on the values of teamwork and respect. To learn more about wheelchair basketball or to sign up for programs, contact Levine at (413) 788-9695.

Real-estate Licensing Course

Feb. 22: Beginning Wednesday, Feb. 22, the Realtor Assoc. of Pioneer Valley will sponsor a 40-hour, 14-class sales-licensing course to help individuals prepare for the Massachusetts real-estate salesperson license exam. The course will be completed on March 23. Tuition costs $359 and includes the book and materials. For an application, call the Realtor Assoc. of Pioneer Valley at (413) 785-1328.

Estate Planning for Blended Families

Feb. 23: Linda Manor Assisted Living will host a discussion at 5:30 p.m. about meeting the estate-planning challenges of blended families. The event is free and open to the public, but those wishing to attend are asked to register by calling (413) 588-3316. A light dinner will be served. Attorney Valerie Vignaux of the law firm Bacon Wilson is a specialist in estate planning and elder law. Her discussion will focus on the unique challenges blended families can face. Common concerns are asset division, guardianship, long-term-care planning, and future decision making.

‘Create at the Carle!’

Feb. 27 to March 20: The Eric Carle Museum of Picture Book Art will offer adult art classes for people 55 and over thanks to a new grant from Aroha Philanthropies. “Create at the Carle!” is a new program for adults interested in expressing themselves through visual art. The first of a series of three workshops, this one on printmaking, begins Feb. 27 from 10 a.m. to noon, and runs for eight weeks. The cost is $90, or $76.50 for members. Teaching artist Lynn Peterfreund, who concentrates on printmaking, painting, and drawing, is offering this class for beginners or more experienced students. The goals are to learn processes, become more aware of different art styles, and learn to identify and tell one’s own stories with visual tools. Enrollment is limited to 20 participants. The workshop includes a visit from artist Lyell Castonguay, who will share his woodcut technique and experiences as director of BIG INK, and concludes with an art show for friends, family, guests, and the general public to enjoy. “Create at the Carle!” is presented in partnership with Aroha Philanthropies to support the development and expansion of Artful Aging programs. The Carle was selected as one of only 15 nonprofit organizations throughout the U.S. to receive a grant from Aroha Philanthropies through its new national initiative, Seeding Artful Aging. Following printmaking, additional classes in 2017 will include guest artists teaching collage and bookmaking. For more information about the classes or to sign up, visit www.carlemuseum.org.

Whiskey & Cigar Night

March 2: It’s official: whiskey passed vodka as the number-one spirit of choice in the U.S. back in 2014, and the trend is more than a passing one. The Springfield Symphony Orchestra’s Whiskey & Cigar Night, slated for 6 p.m. at Nadim’s Downtown Mediterranean Grill, provides novice and connoisseur whiskey drinkers with a chance to savor a variety of vodkas, while raising funds for the SSO’s artistic, education, and community programs. For a $75 admission ticket, attendees will enjoy a variety of cigars on an outdoor patio, food-pairing stations to accompany the drink, and several stations to taste a wide variety of whiskey, from Scotch and Irish whiskey to bourbon and rye. Expert representatives from local distributors and distilleries will be on hand to answer questions and provide tasting notes. In addition to the whiskey, food, and cigars, a silent auction will be running throughout the event, featuring sports memorabilia, high-end experiences, and trips. Participation is limited to ensure the highest quality experience for all attendees. Nadim’s Downtown Mediterranean Grill is located at 1390 Main St., Springfield. To learn more or purchase a ticket, call (413) 733-0636, ext. 118, or e-mail [email protected].

Caritas Gala

March 11: Plans are underway for Mercy Medical Center’s first annual Caritas Gala at the MassMutual Center in Springfield. Themed “All You Need Is Love,” the inaugural gala will raise funds to expand and enhance Mercy Behavioral Health Care’s Opioid Treatment and Addiction Recovery programs. The major goal of the project is to create a new inpatient step-down treatment program for post-detox services, giving individuals a better chance at long-term recovery. John Sjoberg and Brenda Garton-Sjoberg are the Caritas Gala honorary chairpersons. Sjoberg serves as chairman of the board for Mercy and as vice chairman of the board for Trinity Health New England. Garton-Sjoberg has served as honorary chairperson of Mercy Gift of Light. “Brenda and I are inspired by the selfless work of the Sisters of Providence, and our family has made their legacy our personal mission,” said Sjoberg. The Caritas Gala will begin at 6:30 p.m. with a cocktail reception, live entertainment from the band Beantown, and a silent auction. Dinner will be served at 8 p.m., followed by a live auction and dancing until midnight. Pre-registration is required by Feb. 17. For more information or to purchase tickets, visit www.mercycares.com/caritasgala.

Mini Medical School

March 23 to May 11: Itching to get out of the house as the winter draws to an end? Consider signing up for a little dose of continuing education as part of Baystate Medical Center’s Mini Medical School, where you can broaden your knowledge of the field of medicine with professors from the teaching hospital. Mini Medical School, which begins its spring session on Thursday, March 23, offers area residents an inside look at the expanding field of medicine, minus the tests, homework, interviews, and admission formalities. The program continues through May 11. Baystate’s Mini Medical School program is an eight-week health-education series featuring a different aspect of medicine each week. Classes this spring will include sessions on various medical topics such as surgery, deep-brain stimulation, emergency medicine, dementia, pathology, and several others. For a full list of topics and instructors, visit www.baystatehealth.org/minimed. While it is not difficult to be accepted into the program, slots are limited, and early registration is recommended. Many of the students, who often range in age from 20 to 70, participate due to a general interest in medicine and later find that many of the things they learned over the semester are relevant to their own lives. The goal of the program, offered in the hospital’s Chestnut Conference Center, is to help members of the public make more informed decisions about their healthcare while receiving insight on what it might be like to be a medical student. Baystate Medical Center is the region’s only teaching hospital, and each course is taught by medical center faculty, who explain the science of medicine without resorting to complex terms. All classes are held Thursday nights starting at 6 p.m. and run until 8 or 9 p.m., depending on the night’s topic. No basic science knowledge is needed to participate. Each participant is required to attend a minimum of six out of eight classes in order to receive a certificate of completion. Tuition costs $95 per person and $80 for Senior Class and Spirit of Women members. To register, call (413) 794-7630 or visit www.baystatehealth.org/minimed.

Difference Makers

March 30: The ninth annual Difference Makers award program, staged by BusinessWest, will be held at the Log Cabin Banquet & Meeting House. The winners, profiled in the Jan. 23 issue and at businesswest.com, are the Community Colleges of Western Mass. (Berkshire Community College, Greenfield Community College, Holyoke Community College, and
Springfield Technical Community College); Friends of the Holyoke Merry-Go-Round; Denis Gagnon Sr., president and CEO of Excel Dryer Inc.; Junior Achievement of Western Mass.; and Joan Kagan, president and CEO of Square One. Tickets to the event cost $65 per person, with tables of 10 available. To order, call (413) 781-8600, ext. 100. Difference Makers is a program, launched in 2009, that recognizes groups and individuals that are, as the name suggests, making a difference in this region. Details on the event will be published in upcoming issues of the magazine. Sponsors include First American Insurance; Health New England; JGS Lifecare; Meyers Brothers Kalicka, P.C.; Northwestern Mutual; O’Connell Care at Home; Royal, P.C.; and Sunshine Village.

Education Fair & Expo

April 4: Jared James, a national real-estate speaker and trainer, will be the featured speaker at the 24th annual Education Fair & Expo taking place at the MassMutual Center in Springfield. The event is sponsored by the Realtor Assoc. of Pioneer Valley. The program features a day of educational presentations including two breakout sessions from James, three continuing-education classes, and two technology classes. A sellout trade show with more than 50 vendors is anticipated. Anyone interested in attending as a trade-show vendor should contact Kim Harrison, membership and meetings coordinator at the Realtor Assoc. of Pioneer Valley, at (413) 785-1328 or [email protected] by March 10.

‘Mini Golf in the Library’

April 7-8: Friends of the Holyoke Public Library will host its second annual “Mini Golf in the Library” fund-raiser on the weekend of April 7-8. Hole sponsors and event sponsors are now being recruited. Funds raised help the Friends of the Library support library programs and resources, especially those for children and youth. Sponsors will be publicized and thanked in local media, social media, and the library’s website in connection with this event. Logos of sponsors will be printed on the scorecard given to each player. Names of sponsors will be displayed in the library, ranked by level of sponsorship. Sponsors will be invited as guests to the Friday-evening cocktail party, with the opportunity to preview (and play through) the course. In addition to event sponsors and hole sponsors, the event planning committee, chaired by Sandy Ward, is seeking donors of in-kind services and items for a silent auction to be held during the Friday cocktail party. Hole sponsorships start at $250. Those who wish to sponsor (and decorate) one of the 18 holes are encouraged to act quickly, as holes are sold on a first-come, first-served basis. Event sponsorships are available at five levels ranging from $250 to $1,000. An exclusive title sponsorship is possible at $2,500. For more information, visit www.holyokelibrary.org/aboutfriendsgolf.asp or e-mail Sandy Ward at [email protected].

Agenda Departments

Supper for Six

Feb. 7: Supper for Six, hosted by Women’s Way, a program of the United Way of Franklin County, will be held from 5:30 to 7 p.m. at St. James Episcopal Church, 8 Church St., Greenfield. Attendees are requested to bring $5 and one or more Supper for Six bags. Light refreshments will be offered. A Supper for Six bag is a reusable grocery bag filled with non-perishable items for dinner (and, in many cases, breakfast and lunch, too) for a family of six. “Due to the generous support of our community, hundreds of families in Franklin County will receive food donations through United Way partner agencies, to help during February school vacation week, when the need for food at home is higher than usual,” said Stephanie Gale, director of Resource Development & Community Engagement at the United Way. Agencies receiving donations include Franklin County Community Meals, the Center for Self-Reliance, the United Arc, Big Brothers Big Sisters of Franklin County, and the Salvation Army. In 2016, the Supper for Six food drive gathered more than 600 reusable grocery bags filled with more than 7,000 pounds of non-perishable food items that were subsequently distributed to needy families across Franklin County. RSVP is requested for the event by e-mailing [email protected] or calling (413) 772-2168.  If you cannot attend the event, you may drop off grocery bags at the United Way office, 51 Davis St., Suite 2, Greenfield on or before Feb. 9, between 8:30 a.m. and 4:30 p.m.

Heart-health Lecture

Feb. 9: Holyoke Medical Center (HMC) will host a free discussion, “Heart Health: Congestive Heart Failure,” at 5:30 p.m. in the HMC Auxiliary Conference Center. February is American Heart Month. There are more than 200,000 cases of congestive heart failure (CHF) each year in the U.S. Dr. Nirav Sheth, HMC cardiovascular specialist, will cover signs and symptoms, as well as how to help prevent CHF. This program is free and open to the public, and is part of the hospital’s community-education programming, one in a series of dozens of workshops held throughout the year to help people learn about specific health issues, wellness, prevention, and treatment. To register for this event, visit www.holyokehealth.com/events or call (413) 534-2789.

Dress for Success Tag Sale

Feb. 10-12: In keeping with its mission to empower women to be more confident in their personal and professional lives, Dress for Success is hosting a tag sale at the Eastfield Mall in Springfield to raise funds and awareness, while also working to meet the needs of women throughout the community. Customers may peruse the racks of new and gently used donated items, including suits, dresses, pants, blouses, skirts, shoes, accessories, and more. Items may be purchased by filling a shopping bag for only $25. The event will run from 10 a.m. to 6 p.m. on Friday and Saturday, Feb. 10-11, and from 11 a.m. to 6 p.m. on Sunday, Feb. 12. It will be staged in a temporary location two doors down from the Western Mass. Dress for Success Boutique. All proceeds will benefit Dress for Success. Volunteers are needed to staff the event. If interested, e-mail [email protected]. This event follows two years of successful tag sales, each raising thousands of dollars and engaging the help of hundreds of community volunteers.

‘I Love Wine’ at Wistariahurst

Feb. 10: “I Love Wine,” the popular annual wine-tasting event, returns to Wistariahurst from 6 to 8 p.m. Attendees can sample fine wines from around the world in the elegant atmosphere of Wistariahurst. Light refreshments will be served. Admission is $25 in advance and $30 at the door. Tickets are limited, so advance purchase is strongly encouraged. Tickets may be purchased online at www.wistariahurst.org. The event is sponsored by Historic Holyoke at Wistariahurst, and fine wines are provided courtesy of Liquors 44.

Nonprofit Board Fair

Feb. 16: The Franklin County Young Professionals Group (FCYPG), a program of the United Way of Franklin County, will host its first annual Nonprofit Board Fair in partnership with Leadership Pioneer Valley’s Leaders OnBoard program. The event will be held at Terrazza at the Country Club of Greenfield. Doors open at 5:30 p.m., and the fair runs until 8 p.m. Sponsored by Ramon Financial Services, Greenfield Cooperative Bank, and Franklin First Credit Union, the event is free and open to the public. RSVP is requested by visiting [email protected] or calling (413) 772-2168. “FCYPG’s first annual Nonprofit Board Fair has been at the top of our young professionals group’s list for quite some time. We are pleased to finally make it happen and support the work of exceptional local organizations here in Franklin County by helping them recruit volunteers and committee and board members,” said Stephanie Gale, director of Resource Development and Community Engagement at United Way. Currently, 15 organizations will be represented: Leadership Pioneer Valley, Friends of the Franklin County Regional Dog Shelter, YMCA in Greenfield, Franklin County Community Meals Program, New England Learning Center for Women in Transition, Stone Soup Café, Stavros Center for Independent Living, Salvation Army, Big Brothers Big Sisters of Franklin County, LifePath Inc., Franklin County Young Professionals, Center for New Americans, Children’s Advocacy Center, Friends of Children, and Montague Catholic Social Ministries. There’s still time to sign up for a table at the event by e-mailing [email protected] or calling the United Way at (413) 772-2168. “We are looking forward to this event and working with individuals and organizations to expand and strengthen their pool of volunteers, which is essential to a nonprofit’s success,” said Amy Proietti, program coordinator, Leadership Pioneer Valley, Leaders OnBoard Program. “Local residents looking for opportunities to give back to their community or make connections with area nonprofits are highly encouraged to attend the fair.”

40 Under Forty Nomination Deadline

Feb. 17: BusinessWest magazine will accept nominations for the 40 Under Forty Class of 2017 through the end of the work day (5 p.m.) on Friday, Feb 17. The annual program, now in its 11th year, recognizes rising stars within the Western Mass. community, which includes Berkshire, Franklin, Hampden, and Hampshire counties. This year’s group of 40 will be profiled in the magazine’s April 17 edition, then toasted at the June 22 gala at the Log Cabin Banquet & Meeting House in Holyoke. The nomination form, which can be found online HERE, requests basic information and can be supported with other material, such as a résumé, testimonials, and even press clippings highlighting an individual’s achievements in their profession or service to their community.

Wheelchair-basketball Clinic

Feb. 20: CDH Disability Resources will offer a free wheelchair-basketball clinic from 4:30 to 6 p.m. at CHD’s gymnasium at 69 Capital Dr., West Springfield. There is no cost to attend, and all participants qualify for raffles, prizes, and giveaways. The clinic will be led by Paul Weiland, a certified health and physical education teacher with an adaptive physical education certification. Weiland, Adapted Sports Program coordinator for Chapter 126 Sports & Fitness, has coached wheelchair basketball at the high-school and college levels and was part of the USA Paralympics wheelchair-basketball selection committee in 2008. He will be supported by volunteer staff, including therapeutic recreation students from Springfield College and varsity basketball players from Springfield College and American International College. “We’re thrilled to have Paul Weiland running our wheelchair-basketball clinic,” said Jessica Levine, program manager for CHD Disability Resources. “He is passionate about helping individuals of all abilities realize their full potential on the field of play and in life. Like every Disability Resources program, this wheelchair-basketball clinic enables people to focus on what they can do, as individuals and as teammates. Especially for people who are new to wheelchair basketball, this clinic will provide a great introduction along with opportunities to meet other interested players and families and to learn more about Disability Resources in general. We’re all about access and ability for kids, adults, and families in Western Mass.” For people interested in getting more involved with wheelchair basketball, in addition to the Feb. 12 clinic, Disability Resources is offering a 10-week program on Friday evenings from March 3 through May 5, 5:30 to 6:30 p.m., at the Pace Gym, 69 Capital Dr., West Springfield. Players will be taught fundamental skills and game-related strategies while focusing on the values of teamwork and respect. To learn more about wheelchair basketball or to sign up for programs, contact Levine at (413) 788-9695.

‘Create at the Carle!’

Feb. 27 to March 20: The Eric Carle Museum of Picture Book Art will offer adult art classes for people 55 and over thanks to a new grant from Aroha Philanthropies. “Create at the Carle!” is a new program for adults interested in expressing themselves through visual art. The first of a series of three workshops, this one on printmaking, begins Feb. 27 from 10 a.m. to noon, and runs for eight weeks. The cost is $90, or $76.50 for members. Teaching artist Lynn Peterfreund, who concentrates on printmaking, painting, and drawing, is offering this class for beginners or more experienced students. The goals are to learn processes, become more aware of different art styles, and learn to identify and tell one’s own stories with visual tools. Enrollment is limited to 20 participants. “It’s a wonderful opportunity to work in a community of people, sharing stories, efforts, and working spaces. I think our participants will enjoy working in the Carle’s light-filled art studio, and getting a behind-the-scenes look at our collection,” said Courtney Waring, director of education. The workshop includes a visit from artist Lyell Castonguay, who will share his woodcut technique and experiences as director of BIG INK, and concludes with an art show for friends, family, guests, and the general public to enjoy. “Create at the Carle!” is presented in partnership with Aroha Philanthropies to support the development and expansion of Artful Aging programs. The Carle was selected as one of only 15 nonprofit organizations throughout the U.S. to receive a grant from Aroha Philanthropies through its new national initiative, Seeding Artful Aging. Following printmaking, additional classes in 2017 will include guest artists teaching collage and bookmaking. For more information about the classes or to sign up, visit www.carlemuseum.org.

Caritas Gala

March 11: Plans are underway for Mercy Medical Center’s first annual Caritas Gala at the MassMutual Center in Springfield. Themed “All You Need Is Love,” the inaugural gala will raise funds to expand and enhance Mercy Behavioral Health Care’s Opioid Treatment and Addiction Recovery programs. The major goal of the project is to create a new inpatient step-down treatment program for post-detox services, giving individuals a better chance at long-term recovery. John Sjoberg and Brenda Garton-Sjoberg are the Caritas Gala honorary chairpersons. Sjoberg serves as chairman of the board for Mercy and as vice chairman of the board for Trinity Health New England. Garton-Sjoberg has served as honorary chairperson of Mercy Gift of Light. “Brenda and I are inspired by the selfless work of the Sisters of Providence, and our family has made their legacy our personal mission,” said Sjoberg. “The sisters have responded to the needs of our community for more than 140 years. But today we face a new crisis: the opioid epidemic, a problem that impacts all ages, races, and economic levels. Mercy Behavioral Health Care looks beyond the stigma of addiction and provides treatment that supports and allows people to recover.” The Caritas Gala will begin at 6:30 p.m. with a cocktail reception, live entertainment from the band Beantown, and a silent auction. Dinner will be served at 8 p.m., followed by a live auction and dancing until midnight. Pre-registration is required by Feb. 17. For more information or to purchase tickets, visit www.mercycares.com/caritasgala.

Difference Makers

March 30: The ninth annual Difference Makers award program, staged by BusinessWest, will be held at the Log Cabin Banquet & Meeting House. The winners, profiled in the Jan. 23 issue and at BusinessWest.com, are the Community Colleges of Western Mass. (Berkshire Community College, Greenfield Community College, Holyoke Community College, and
Springfield Technical Community College); Friends of the Holyoke Merry-Go-Round; Denis Gagnon Sr., president and CEO of Excel Dryer Inc.; Junior Achievement of Western Mass.; and Joan Kagan, president and CEO of Square One. Tickets to the event cost $65 per person, with tables of 10 available. To order, call (413) 781-8600, ext. 100. Difference Makers is a program, launched in 2009, that recognizes groups and individuals that are, as the name suggests, making a difference in this region. Details on the event can be found HERE. Sponsors include First American Insurance; Health New England; JGS Lifecare; Meyers Brothers Kalicka, P.C.; Northwestern Mutual; O’Connell Care at Home; Royal, P.C.; and Sunshine Village.

‘Mini Golf in the Library’

April 7-8: Friends of the Holyoke Public Library will host its second annual “Mini Golf in the Library” fund-raiser on the weekend of April 7-8. Hole sponsors and event sponsors are now being recruited. At last spring’s event, more than 250 players putted their way through five levels of the Holyoke Public Library building, laughing and enjoying unique obstacles added by enterprising hole sponsors. Funds raised help the Friends of the Library support library programs and resources, especially those for children and youth. Sponsors will be publicized and thanked in local media, social media, and the library’s website in connection with this event. Logos of sponsors will be printed on the scorecard given to each player. Names of sponsors will be displayed in the library, ranked by level of sponsorship. Sponsors will be invited as guests to the Friday-evening cocktail party, with the opportunity to preview (and play through) the course. In addition to event sponsors and hole sponsors, the event planning committee, chaired by Sandy Ward, is seeking donors of in-kind services and items for a silent auction to be held during the Friday cocktail party. Hole sponsorships start at $250. Those who wish to sponsor (and decorate) one of the 18 holes are encouraged to act quickly, as holes are being sold on a first-come, first-served basis. Event sponsorships are available at five levels ranging from $250 to $1,000. An exclusive title sponsorship is possible at $2,500. For more information, visit www.holyokelibrary.org/aboutfriendsgolf.asp or e-mail Sandy Ward at [email protected].

Briefcase Departments

Employer Confidence Hits 12-Year High

BOSTON — Confidence among Massachusetts employers hit its highest level in 12 years during December amid the prospect of growth initiatives from the new administration in Washington and a continued strong state economy. The Associated Industries of Massachusetts (AIM) Business Confidence Index (BCI) rose 2.3 points to 60.4 last month, a full 5.1 points higher than its level in December 2015 and the highest reading since December 2004. It marked the fourth consecutive monthly increase in sentiment among employers in the Commonwealth, where the unemployment rate recently fell to 2.9%. The November and December BCI readings mirror the post-election rally in U.S. financial markets, which have risen 5% as President-elect Donald Trump prepares to work with a Republican Congress on business-friendly issues such as tax reductions, regulatory reform, and infrastructure spending. The AIM survey showed a 5.5-point jump in confidence in the national economy last month, leaving that indicator at its highest level since 2007. “Massachusetts employers are taking the president-elect at his word that he will prioritize economic growth at the national level, especially if he is able to work with Congressional Democrats on a $1 trillion infrastructure initiative,” said Raymond Torto, chair of AIM’s Board of Economic Advisors (BEA) and lecturer at Harvard Graduate School of Design. “But employer enthusiasm is also based upon a solid economic expansion during 2016 that most analysts believe will continue in a methodical manner though the first half of 2017.” The AIM Index, based on a survey of Massachusetts employers, has appeared monthly since July 1991. It is calculated on a 100-point scale, with 50 as neutral; a reading above 50 is positive, while below 50 is negative. The Index reached its historic high of 68.5 on two occasions in 1997-98, and its all-time low of 33.3 in February 2009. The index has remained above 50 since October 2013. Almost all of the sub-indices based on selected questions or categories of employer were up in December. The Massachusetts Index, assessing business conditions within the Commonwealth, gained 2 points to 61.8, leaving it 5.5 points ahead of the same time last year. The increase in the U.S. Index of national business conditions put that figure 7.5 points higher than its level of a year ago, but still short of the Massachusetts index. It marked the 80th consecutive month in which employers have been more optimistic about the Massachusetts economy than the national economy. The Current Index, which assesses overall business conditions at the time of the survey, increased 2.2 points to 59.1, while the Future Index, measuring expectations for six months out, rose 2.5 points to 61.7. The future outlook was 5.5 points better than a year ago and higher than at any point since March 2015. The sub-indices bearing on survey respondents’ own operations also strengthened considerably. The Company Index, reflecting overall business conditions, rose 1.4 points to 60.9, while the Sales Index increased 3.2 points to 61.4. The Employment Index was the only indicator to lose ground, falling 0.2 points to 57.2. The AIM survey found that nearly 38% of respondents reported adding staff during the past six months, while 19% reduced employment. Expectations for the next six months were stable, with 37% planning to hire and only 10% downsizing. “One of the most positive results of the December survey is that business confidence is strengthening uniformly across almost every sector of the economy,” said Elliot Winer, chief economist at Winer Economic Consulting and a BEA member. “Employers both large and small, manufacturers and non-manufacturers, from the Pioneer Valley to Greater Boston, are more optimistic about their prospects than at any time since prior to the Great Recession.” The BCI Manufacturing Index jumped 0.6 points during the month and 2.6 points for the year. The overall Business Confidence Index among non-manufacturers was 63.3 compared to 56.7 for manufacturing companies. Companies in the eastern part of the Massachusetts were slightly more optimistic at 61.4 than those in the western part of the state at 57.6. AIM President and CEO Richard Lord, also a BEA member, said employers appear to be encouraged by the prospect that Trump and a Republican Congress will be able to pass their tax and regulatory agenda. At the same time, Lord said, there remains uncertainty about a possible repeal of federal healthcare reform and the future of international trade agreements that are critical to Massachusetts companies. “The only certainty appears to be uncertainty for the next six months,” Lord said. “The key will be to ensure that any tax reductions and regulatory reforms made on the national level are not obviated by state measures intended to make Massachusetts a progressive model for the rest of the country.”

Advertising Club Calls for Scholarship Applications

SPRINGFIELD — The Advertising Club of Western Massachusetts announced that its 2017 scholarship applications are now available online at adclubwm.org. Applications will also be available through guidance departments at high schools in Hampden, Hampshire, and Franklin counties, or by contacting the Ad Club at (413) 736-2582. Western Mass. seniors who plan to attend an accredited college or technical school in the fall of 2017 to study advertising, communications, marketing, or graphics arts are encouraged to apply. The scholarship must be applied against tuition and fees at the school. Candidates will be judged on academic performance; extracurricular activities; community service and/or work experience; a demonstrated interest in advertising, communications, marketing, or graphic design; personal recommendations; and a letter of introduction outlining future plans. In 2017, one $1,000 scholarship will be awarded. Completed scholarship applications and all support materials must be submitted to the Ad Club and postmarked by Friday, Feb. 24. Scholarship decisions are made by the scholarship committee of Advertising Club of Western Massachusetts, and are considered final. The scholarship will be awarded at the Ad Club’s Creative Awards show in May.

Grinspoon Foundation, Big Y AnnounceLocal Farmer Awards

AGAWAM — In partnership with Big Y, the Harold Grinspoon Charitable Foundation (HGCF) announced the third year of the Local Farmer Awards, a program to support local farmers with projects that will help them compete in the marketplace. The awards are for equipment and physical farm improvements. “Big Y has been partnering with and supporting local farmers since we began over 80 years ago,” President and Chief Operating Officer Charles D’Amour said. “Through our partnership with the Grinspoon Foundation, we are providing one more way to help the local growers to thrive in our community.” In an effort to have the widest impact, individual award recipients  a total of over $110,000 in awards. Realizing the importance of local farms in our region, Grinspoon launched these awards in 2015. The 2016 awards were distributed to 47 of the 128 applicants. The two regional Buy Local farm advocates, Berkshire Grown and Community Involved in Sustaining Agriculture (CISA), will continue to provide insight and assistance. Philip Korman, executive director of CISA, noted that “we are so pleased to continue to work with everyone involved in this unique farm awards program to support the vital role family farms play in our communities.” Added Barbara Zheutlin, executive director of Berkshire Grown, “we’re thrilled about the continuation of these financial awards for farmers in Western Massachusetts to strengthen their farm businesses. This helps build the local food economy in our region.” The deadline for applying is Tuesday, Jan. 31. Interested applicants are encouraged to visit www.farmerawards.org for more information.

Greater Springfield Named 13th-least-dangerous Metro Area for Pedestrians

SPRINGFIELD — In light of Smart Growth America naming Greater Springfield the 13th-least dangerous metro area in the country for pedestrians, as well as Massachusetts ranking in the top 10 least-dangerous states for pedestrians, as part of its 2016 edition of “Dangerous by Design,” the Pioneer Valley Planning Commission (PVPC) is highlighting some of its collaborative efforts to make the streets of the Pioneer Valley safer for automobiles, bikers, and pedestrians. “While we are obviously happy to see Greater Springfield named the 13th-least-dangerous metro area in the United States [for pedestrians], there is clearly much more work to be done, especially on behalf of older residents, residents of color, and low-income families, who are disproportionately vulnerable as pedestrians, according to this recent report,” said Gary Roux, PVPC principal transportation planner and traffic manager. “Our regional efforts to implement complete street design into our communities will ensure our future roadways will be safe for all forms of travel.” In the pursuit of safer roadways in the Pioneer Valley, the PVPC has been actively working in partnership with the Metropolitan Area Planning Council, WalkBoston, and the state Department of Public Health on Vision Zero Planning, an approach to transportation safety planning that sets a target of eliminating all serious injuries and deaths due to road traffic crashes; collaborating with member communities to apply Complete Streets design into local roads, implementing the state Department of Transportation Complete Streets funding program that promotes roadway planning that considers the safety of drivers, bikers, and pedestrians; contributing $2 million in planning and public-engagement efforts for Live Well Springfield, a community movement to support healthy and active living; and partnering with the communities of Holyoke, Springfield, Northampton, and South Hadley on bike-pedestrian visioning and planning efforts. Additionally, the PVPC has released a draft update report of the “Top 100 High-crash Intersections in the Pioneer Valley,” to help the region’s urban communities target their roadway safety-improvement efforts. A community-by-community listing of dangerous intersections is also currently being prepared to allow all 43 PVPC member communities to address their most pressing transportation-design needs.

Springfield Leadership Institute to Begin Session

SPRINGFIELD — The 2017 Springfield Leadership Institute will emphasize strategies and techniques designed to create high-energy and high-involvement leadership for middle and upper mangers who have potential to make an impact on their organization and the community, and who serve in key roles in volunteer organizations. The Institute, which begins on Feb. 9 and runs for seven consecutive Thursdays from 1 to 4:30 p.m., is directed by Robert Kleine III, dean of the Western New England University College of Business, and Jack Greeley, executive-in-residence at the university. Greeley has a strong background in management, strategic planning, and consulting to a variety of organizations. Sessions will focus on problem solving, learning to ask the right questions, and implementing creative and innovative solutions for both nonprofit and for-profit organizations. Participants will actively explore best practices of leaders; analyze their own leadership, learning, and problem solving styles; and experience the synergies that result from high-performing teams. The emphasis will be on experiential activities that provide opportunities to identify, develop, and refine skill sets for effective leadership. All sessions will be held at the TD Bank Conference Center, 1441 Main St., Springfield. Upon successful completion of Leadership 2017, participants will be eligible to enroll in a free graduate course offered through the College of Business at Western New England University (subject to certain requirements). Applications must be received by Wednesday, Feb. 1. Tuition is $885 per participant. For questions about the program or the application process, e-mail Jessica Hill at [email protected].

Community Foundation Gives $1,306,600 to Nonprofits

SPRINGFIELD — The Community Foundation of Western Massachusetts is awarding $1,306,600 to 78 local nonprofit organizations in the Pioneer Valley, with awards ranging from $3,700 to $30,000. The Community Foundation awards competitive grants each year, with funds targeting projects addressing community needs in arts and culture, education, the environment, health, housing, and human services for residents of Hampden, Hampshire, and Franklin counties. Over 40 of the projects funded were supported by trusts administered by Bank of America. The Community Foundation receives and reviews grant applications on behalf of Bank of America for four charitable trusts for which the bank serves as a trustee. One award was made as part of the Community Foundation’s Challenge Program to support capital campaigns taking place in the Pioneer Valley region. The $30,000 award requires a one-to-one match. Berkshire Hills Music Academy is the 2017 Challenge Grant recipient. Other grants include $20,000 to the Center for New Americans to support the training of staff and volunteers who work annually with immigrants living in the Pioneer Valley on immigration legal issues; $25,000 to Dakin Pioneer Valley Humane Society Inc. for masonry repairs to the exterior of the organization’s Springfield location; $25,000 to Community Music School of Springfield Inc. for its children’s chorus music program; and $25,000 to Baystate Health Foundation Inc. for its new surgical center at Baystate Franklin Medical Center. “These grants are a tremendous investment in our community and in the nonprofits that under take this important work. We are fortunate to have generous donors and committed volunteers to make this investment possible,” said Community Foundation Senior Program Officer Sheila Toto. Grant funding comes from distributions from 38 funds established by various individuals and groups committed to supporting local nonprofits. These donors rely on the Community Foundation’s volunteers and staff to focus their funds for effective use by nonprofit agencies in the Hampden, Hampshire, and Franklin county communities. Thirteen volunteer members of the Community Foundation’s Distribution Committee and 12 project reviewers carefully evaluated 109 applications for funding requests totaling more than $2.1 million.

Federal Funding Helps Area Farms Save Energy

NORTHAMPTON — Farms and rural small businesses in Massachusetts seeking to reduce energy costs or install clean energy technologies have long relied on the state Department of Agricultural Resources’ (MDAR) Mass. Farm Energy Program (MFEP) for funding and technical assistance. New funding from the U.S. Department of Agriculture Rural Development (USDA RD) will support the work of the MFEP. The USDA has awarded a $33,000 Rural Business Development Grant to the Center for EcoTechnology (CET), a nonprofit based in Northampton, which manages MFEP. CET will use the grant to provide timely information, funding request assistance, and technical assistance to rural farms that wish to improve their energy efficiency and reduce operating costs. MDAR Commissioner John Lebeaux will join Massachusetts elected officials, USDA RD Southern New England Director Scott Soares, and Lorenzo Macaluso of CET on Friday, Jan. 6 at 10 a.m. at Smith’s Farmstead, 20 Otter River Road, Winchendon. Attendees will have the opportunity to tour the farm’s renewable and efficiency projects. USDA funding adds to funding sources the MFEP draws on to provide help to farms, including funding from public utilities, the USDA, MDAR, municipal utilities, the Mass. Clean Energy Center, and a variety of energy-efficiency and clean-energy rebates.

State Earns Top Ranking for Public-health Preparedness

BOSTON — The Trust for America’s Health (TFAH) has recognized Massachusetts as first in the nation when it comes to preventing, responding to, and recovering from public health emergencies such as disease outbreaks, bioterrorism, and natural and man-made disasters. The findings were published in TFAH’s annual “Ready or Not?” report, which ranks all 50 states on a set of key preparedness indicators. “Our top ranking in the Trust for America’s Health report is a testament to the collaborative efforts of public-health and emergency-management agencies, hospitals, health centers, healthcare providers, community-based organizations, and residents to make Massachusetts as prepared and resilient as possible, no matter what,” said Public Health Commissioner Dr. Monica Bharel. The TFAH report ranks each state on 10 indicators, including public-health funding commitment, National Health Security Preparedness Index, public-health accreditation, flu-vaccination rate, climate-change readiness, food safety, reducing healthcare-associated infections, public-health laboratories (biosafety training), public-health laboratories (biosafety professional on staff), and emergency healthcare access. Massachusetts was the only state in the nation to receive credit for all 10 indicators.

Report Details STEM Employment in State

BOSTON — The New England Information Office of the U.S. Bureau of Labor Statistics (BLS) released data on occupational employment and wages for scienc, technology, engineering, and math (STEM) occupations in Massachusetts’ metropolitan areas and divisions for May 2015. These data are supplied by the Occupational Employment Statistics (OES) program, which produces employment and wage estimates for the U.S., by state, and by metropolitan area for more than 800 occupations. Among selected metropolitan areas in Massachusetts, the Boston-Cambridge-Nashua New England City and Town Area (Boston NECTA) had wages that were significantly higher than the respective national averages for three STEM occupations — computer-user support specialists ($63,840), applications-software developers ($109,540), and systems-software developers ($115,180). Leominster ($58,940) also had above-average wages for computer-user support specialists, while Pittsfield ($40,790) had wages that were significantly lower than the U.S. average for this occupation. Wages for applications software developers in the Lawrence NECTA division ($112,050) were significantly higher than the national average of $102,160. Conversely, Springfield ($94,610) had wages that were significantly below the national average for this occupation. The Boston NECTA had a combined employment of 69,990 for the three selected STEM occupations, with 49,230 of these jobs in the Boston-Cambridge-Newton NECTA division. Among the other selected areas, Worcester and Springfield had a combined employment of 2,630 and 2,450, respectively, for the three occupations.

PVPC Releases New Edition of Hiking and Biking Guide

SPRINGFIELD — Recognizing both the abundance of outdoor recreational opportunities and natural beauty within the region, as well as its unique involvement in the creation and protection of much of it, the Pioneer Valley Planning Commission (PVPC) has released its second edition of “Pioneer Valley Trails: A Hiking and Biking Guide.” Self-published using revenue from the sale of the guide’s first edition, which has sold over 2,200 copies since 2011, the PVPC is hoping this comprehensive map of Hampden and Hampshire County’s recreational opportunities remains a popular item within the region’s many outdoor outfitters. In preparing the guide, the PVPC reached out to many cooperating entities for data and map information, including all 43 PVPC member municipalities, the state Department of Conservation and Recreation, as well as nonprofit partners such as the Trustees of Reservations and Mass Audubon. The guide includes many of the Pioneer Valley’s most popular trails, including the New England National Scenic Trail and the Robert Frost Trail for hiking, as well as the Manhan Rail Trail and Norwottuck – Mass Central Rail Trail for biking. It also includes many smaller trails spread out across the region’s cities and towns, allowing visitors and residents alike to discover new opportunities to enjoy nature. Since 1962, the Pioneer Valley Planning Commission has been the designated regional planning body for the Pioneer Valley region, which encompasses 43 cities and towns in Hampden and Hampshire counties. PVPC is the primary agency responsible for increasing communication, cooperation, and coordination among all levels of government as well as the private business and civic sectors in order to benefit the Pioneer Valley region and to improve its residents’ quality of life.

Departments People on the Move
Christopher Visser

Christopher Visser

Christopher Visser, formerly an associate attorney with the firm, was elected Partner at Bulkley, Richardson and Gelinas, LLP effective Jan. 1. He joined Bulkley Richardson in 2011 and works principally in its Springfield office, where he is a member of the firm’s Litigation/ADR Department and Health Law Practice Group. Visser’s practice consists primarily of handling complex litigation with a focus in professional malpractice defense. He has represented physicians, mid-levels, nurses, and healthcare organizations in all types of medical-malpractice cases, ranging from labor and delivery cases to cancer cases. He has also successfully represented physicians before the Board of Registration in Medicine, and other healthcare providers before their licensing boards. He also has experience representing clients in insurance-coverage litigation, insurance subrogation, products liability, personal injury, trust litigation, and other civil-litigation matters. He has handled all aspects of prosecuting and defending civil-litigation actions and has represented clients in housing, district, and superior courts, as well as in federal and appellate courts. He has also represented clients in administrative proceedings, arbitrations, and mediations. Visser is a 2003 graduate of Brock University in St. Catharines, Ontario. He attended Western New England University School of Law, where he was a member of the National Moot Court team, and earned his juris doctor in 2009, cum laude. He returns annually to Western New England University School of Law to mentor first-year students in the Introduction to the Legal Profession course. After graduating, he worked for an immigration firm in Hartford and a civil-litigation firm in Springfield prior to joining Bulkley Richardson. He is admitted to practice in Massachusetts and New York.

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The Gaudreau Group Insurance and Financial Services Agency recently welcomed back to its team Kate Roy, Director of Marketing. In her new role, Roy helps communicate the firm’s mission: “we help our clients discover, protect, and enhance the people, places, and things that are important to them.” Working closely with the Gaudreau Group’s strategy advisors, account managers, and President Jules Gaudreau, Roy delivers communications that help current and prospective clients understand the benefits of working with the Gaudreau Group. As a certified insurance counselor, she has a deep understanding of the insurance industry and worked for several years in the personal-insurance business, both for a large national carrier and for several agencies. “We’re excited to have Kate back on our team. Her combination of marketing expertise and in-depth insurance experience is rare, resulting in a greater ability to communicate the Gaudreau Group’s mission to a broad audience in a unique and effective way,” Gaudreau said. A graduate of Springfield Technical Community College’s teleproduction technology program, Roy has experience in several different media channels. She was featured on roughnotes.com, the online presence of Rough Notes magazine, for her expertise on digital marketing in the insurance-agency world. She is also a graduate of the Springfield Leadership Institute, has volunteered with the East of the River Five Town Chamber of Commerce (ERC5) and Minnechaug Regional High School’s Career Readiness collaboration, and is a current contributor to the Westfield Education to Business Alliance. Roy was with the Gaudreau Group previously from 2008 to 2014 in customer-service and administrative roles. Prior to her years in the insurance industry, she was a videographer and editor for a local NBC TV affiliate.

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Whittlesey & Hadley announced Lisa Wills, CPA has been elected to partner, effective Jan. 1. Wills has been working primarily with nonprofits over her 25-year career, growing her practice and navigating ever-changing regulation. Her progressive approach to complex audits has helped her build a reputation as an industry thought leader. Wills is an active member of the AICPA as well as the CTCPA. “Lisa is a talented auditor and trusted advisor to nonprofits throughout Connecticut and Massachusetts,” said Managing Partner Drew Andrews. “Nonprofits are one of Whittlesey & Hadley’s largest practice areas, so expanding our leadership team with a professional of Lisa’s caliber demonstrates our ongoing commitment to providing exceptional service to the nonprofit community.”

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HealthSouth Rehabilitation Hospital of Western Massachusetts recently welcomed Susan Barone to its senior leadership team as director of Marketing Operations. She brings extensive healthcare experience to HealthSouth, as she has worked in the Western Mass. community for 25 years as a registered nurse and has held roles in hospital operations and medical practice leadership. Barone’s area of expertise includes healthcare business development and marketing, with a vast knowledge of the area’s healthcare community. She received her nursing education from Baystate Medical Center School of Nursing, a bachelor’s degree from Bay Path University, and an MBA in healthcare leadership from Elms College.

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Jill McCarthy Payne

Jill McCarthy Payne

American International College (AIC) Professor of Criminal Justice Jill McCarthy Payne has been appointed by Gov. Charlie Baker to a two-year term on the Gaming Policy Advisory Committee, a subcommittee of the Massachusetts Gaming Commission. The committee advises the Gaming Commission on matters including annual resource agenda, public safety, addiction as it relates to gambling, mitigation, and other issues. Along with Payne, committee members include two senators, two legislators, representatives from public health and labor, and Gaming Commission Chair Stephen Crosby. Payne, who resides in Springfield and represents Region B as a Springfield member, was selected by Baker because of her previous involvement with the casino project in Springfield. Appointed by Mayor Domenic Sarno, Payne served on his five-member committee that helped select MGM as the casino of choice for Springfield. In addition, and prior to her recent appointment by the governor, Payne was tapped to be a member and chair of the local Community Mitigation Committee, thereby serving dual roles at the state and local level. “I’m excited to be part of this opportunity for Springfield. Although streets are narrowed currently due to construction, upon its completion, the casino will bring a new vibrancy to downtown,” Payne said. “The MGM project itself is unique in the gaming industry because it is considered an ‘inside-out’ model, meaning that patrons will be able to visit all amenities, including restaurants and entertainment venues, without ever entering the casino itself. In addition, the casino is being built within an urban area, using the MassMutual Center, Symphony Hall, and CityStage, to become part of the fabric of the community. It is really a first of its kind.” While initial meetings have already begun in Boston, the work of the Gaming Policy Advisory Committee will begin in earnest once all facilities are open.

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Loyalty360, the professional association for customer loyalty, tapped PeoplesBank Senior Vice President of Retail Sheila King-Goodwin to present on the bank’s approach to customer engagement at the 2016 Engagement & Experience Expo in Denver. Her presentation was titled Branch of the Future: It’s Not Just About the Building, It’s Your Brand. King-Goodwin touched on a number of aspects of customer engagement, including service, innovation, and authenticity. “When they come in a branch, we really have to nail that customer experience,” she said. “We create differentiation through authenticity.”

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Kerry Bartini

Kerry Bartini

Berkshire Design Inc. announced that Kerry Bartini, AIA, earned her architectural license in December and is now a registered architect in Massachusetts. Bartini has more than 14 years of experience in the architectural profession, and her expertise encompasses design and project administration for residential and commercial architectural design projects. Bartini has been a member of the Berkshire Design team for over five years. Her recent projects in collaboration with the Berkshire Design team include work on private residences throughout Berkshire County, as well as work on a new community building for Gould Farm in Monterey, the redevelopment of the former DeSisto School property in Stockbridge, and the Residences at Bellefontaine Canyon Ranch Condominiums in Lenox. In December, Bartini was honored as one of only 12 recently licensed architects from across the country who were selected to participate in the 2016 National Council of Architectural Registration Boards (NCARB) Think Tank. Participants in the think tank are responsible for providing critical feedback to the NCARB regarding its mission, programs, and services. Bartini graduated from Roger Williams University in 2003 with a bachelor’s degree in architecture.

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Holyoke Rotary President Venus Robinson announced the selection of Helene Florio as the 2016 recipient of the William G. Dwight Distinguished Service to Holyoke Award. The selection jury, chaired by last year’s recipient, Carl Eger Jr., has chosen Florio to be the latest recipient of this coveted award. The first award was presented in 1940 by the Transcript-Telegram to Joseph Weis. Holyoke Rotary was pleased to take over presentation of the awards when the Dwight family was no longer involved in the newspaper business in the city. A native of Holyoke, Florio attended schools in Torrington and Goshen, Conn., graduating from Wamogo Regional High School in Litchfield, Conn. before coming back to this region. She attended school at the University of Miami followed by Katharine Gibbs School in Boston. Florio most recently was president of the Rotary Club of Holyoke during its centennial year. During this time, she was awarded Rotary’s highest recognition, the Paul Harris Fellowship, which acknowledges individuals who contribute, or who have contributions made in their name, to the Rotary Foundation of Rotary International. Paul Harris was the founder of Rotary in 1905, and the foundation was established in 1957. Florio joined the Holyoke Rotary Club in 2002, becoming the first third-generation Rotarian in the Club, and has a community-service classification within Rotary. She currently serves as executive director of the Holyoke Taxpayers Assoc., where she is also president of the board of directors. She is also vice president of the WestMass Elder Care board of directors. She has also served as president of the former Junior League of Holyoke, the Area Mental Health Center, the Holyoke Hospital Aid Assoc., and the former Holyoke YWCA. She has served on the boards of the United Way, the Holyoke chapter of the American Red Cross, Loomis Communities, and Holyoke Junior Achievement Foundation. She has lent her skills to Wistariahurst Museum Assoc. In addition, Florio is a trustee of the Mansir Fund, serving the needs of disabled children in the Greater Holyoke area. In 2009, she was elected as one of the nine local citizen volunteers to serve on the Charter Revision Committee. From CIT experience at Camp Maria Pratt as a Girl Scout to Brownie leader in Holyoke, to Ski Club and PTO, she has worked to serve children in and throughout the area. During Holyoke’s centennial celebration, she was honored as one of Holyoke’s top 100 volunteers. Florio follows in the footsteps of an aunt, Hortense Alderman Cooke, and her father, Wayne Alderman, previous recipients of this award. She will be honored at a celebration on Wednesday, Feb. 8 at the Delaney House in Holyoke. Call Deb Buckley at (413) 534-7355 for information about tickets to the dinner.

Features

Man of the People

Senate President Stan Rosenberg

Senate President Stan Rosenberg

Massachusetts Senate President Stan Rosenberg — one of the few legislators from Western Mass. who have held that position — began his career as an aide to then-Sen. John Olver, and has served as Olver’s successor for the past 26 years. During that time, he has worked on myriad issues important to his constituents, from education funding to energy policy; from labor matters to mass transit. The common threads, he said, are the importance of continually making investments in the state’s future, and his philosophy of government as a ‘helping profession.’

A leader in the Massachusetts State House with deep roots in Hampshire County. Passionate about issues ranging from wage equity to expanding rail service across the Commonwealth. Known for his lengthy career as a legislator, including election in ’15 as president of the Massachusetts Senate.

Meet Calvin Coolidge, the 30th president of the United States.

Or, alternately, current state Senate President Stan Rosenberg, considering how remarkably those careers intersect, a century apart.

“He was a Republican, but he was quite a progressive in some ways,” Rosenberg, a Democrat, said of someone he counts as a role model; in fact, when he gives State House tours, he always brings visitors to see Coolidge’s desk, which has a home in his suite of offices. “He was involved in the minimum wage, he was involved in rail — his goal was to get rail everywhere in Massachusetts. Then the automobile interrupted the progress they’d made, and the rail system started to diminish while highways expanded.

“Well, guess what?” he went on. “It’s 100 years later, and we’re still working on the same problems. We’re still talking about pay equity. We’re still talking about rail.”

For Rosenberg, 67, whose career as a state legislator stretches back to 1986, transportation issues are matters of access and opportunity for state residents, a concept he would return to several times during his recent talk with BusinessWest.

Sen. Stan Rosenberg arrived at the State House

Sen. Stan Rosenberg arrived at the State House as Sen. John Olver’s aide in 1980 and never left, succeeding Olver in 1991.

“These are 21st-century issues, whether we’re talking about transportation and connecting regions outside metro Boston, or talking about ensuring that everyone has access to higher education. Those are the kinds of issues where, if you don’t ensure availability statewide, then people’s economic opportunities get constrained.

“It isn’t just nice to have rail,” he went on, explaining that getting people back and forth to jobs means allowing them to work far from where they live, which helps fill up underused housing stock. Rosenberg was involved in efforts to secure $33 million to upgrade the Pan Am line from Connecticut to Vermont via Springfield and Northampton, as lawmakers continue to eye east-west rail service from Boston to the Pioneer Valley.

“The same with education,” he said. “If you don’t have access to quality education, you’re not going to line up with the jobs that are available. Even in the Pioneer Valley, we have vacant positions that don’t have people to fill them. The skills gap is a really big issue. The achievement gap is a big issue. We have 100,000 vacant jobs statewide, and 100,000 people looking, according to the unemployment numbers. We’ve got to match them up, and that means education, training, and retraining for opportunities.”

Two years ago, Rosenberg became the first senator hailing from Western Mass. elected president of that chamber since 1971, but he dismisses talk that his region’s issues are pushed to the side on Beacon Hill.

“There’s often a feeling about Western Mass. getting the short end of the stick, but all of the regions — north, south, and west — outside the metro Boston area have a similar feeling,” he said. “We’re not unique.”

One thing Western Mass. legislators have been adept at, he went on, is speaking with a unified voice to promote the region’s shared needs and hopefully impact policy.

“Our delegation in Western Mass. has been very nimble and adept at building coalitions to make sure, when there are opportunities, we have a seat at the table,” he said, citing a few examples, from the MGM casino opening in Springfield in 2018 — area legislators fought to ensure the region would win one of the projects — to ongoing life-sciences and research projects.

“The same thing with high-tech projects: the largest big-data center in the state is actually not in Boston; it’s in Holyoke,” he said of the Massachusetts Green High Performance Computing Center. “Having that center there is an enormous positive for the region.”

Rosenberg also touted the partnership between UMass Medical School and Baystate Health to bring a medical-school campus to Springfield later this year, forming a sort of medical-education and research triangle between Springfield, Worcester, and Amherst.

“We keep finding opportunities to develop things that are uniquely ours while also making sure we are not left out of the discussion when planning statewide initiatives, so the Pioneer Valley gets to be the beneficiary.”

Calvin Coolidge would undoubtedly be proud. But there’s far more to Rosenberg’s personal story and career.

Through the Ranks

Raised in foster care, Rosenberg graduated from Revere High School in 1967 before attending UMass Amherst, and embracing the region he would come to represent in Boston.

“I went to school part-time and worked full-time at UMass because of my financial situation in the late ’60s and early ’70s,” he told BusinessWest. “While attending UMass, he founded and headed the Arts Extension Service and then became director of Community Development and Human Service Programs in the Division of Continuing Education.

“As a result, I started to make a lot of connections with people and became politically engaged,” he explained. In 1980, then-state Sen. John Olver asked if he was interested in working in Boston as his aide. “I left my job on a Friday, and on Monday arrived at the State House for my first day of work.”

 

All across the country, we’re seeing declining state appropriations and higher education driving up student charges, driving up student debt. And when graduates get into the economy, they have no disposable income, so it’s harder to stay in state.”

 

Rosenberg went on to serve as executive director of the state Democratic party from 1983 to 1985, and as the district director for U.S. Rep. Chester Atkins from 1985 to 1986. He then sought and won a seat on the Massachusetts House of Representatives in 1986, representing Amherst and Pelham. In 1991, he won a special election for the state Senate seat being vacated by Olver, a role he has maintained for 26 years, representing 25 communities, mainly in Hampshire and Franklin counties.

While in the Senate, he has served as chair of the Election Laws Committee, the Banking Committee, and the Senate Ways and Means Committee, followed by assistant majority leader from 1999 to 2002 and Senate president pro tempore from 2003 to 2013. He was appointed Senate majority leader in 2013 and Senate president at the start of 2015.

The issues he cared about early on aren’t much different than what he prioritizes now, and reflected the mindset of his district. His interest in higher education dovetailed with the fact that the state’s flagship university is located in Amherst. With many environmentally minded residents in his district, he worked on recycling and the greenhouse-gas issue, now commonly known as climate change. And with the closings of Northampton State Hospital and Belchertown State School, social services to help people in need became a main concern as well.

“You can’t live in the Pioneer Valley without thinking about economic development, but also social justice,” said Rosenberg, who has had a personal stake in some of those issues, notably the Bay State’s first-in-the-union legalization of gay marriage a decade ago, a law he and his husband, Bryon Hefner, availed themselves of last year. “In representing that constituency, you’ve got to be prepared to work in both of those areas.”

He recognizes that businesses have concerns about employment regulations that favor workers, such as minimum-wage laws, equal-pay rules, and family-leave advances, but believes that, given enough time to adapt, companies always do. As one example, provisions of the equal-pay law passed last summer, aiming to ensure women are paid equally with men for equivalent work, don’t take effect until the summer of 2018.

“If a business or agency has time to adapt, it is clearly understood in the public-policy realm that you’ll have a very modest impact when you raise the minimum wage, for example. It may be different for individual businesses, but for the economy as a whole, there’s a very minor impact — and it’s even better when there’s warning and you can plan for it.”

Ideally, he said, the public and private sector works together for mutual benefit, as seen in the 2006 health-insurance law that provided tax credits and tools through the Health Connector to help employers ensure their employees were covered in an affordable way. “Not that there won’t be some pain in that or some dislocation in some situations, but by working together, we can minimize that pain.”

Creating a culture where the workforce has access to affordable healthcare, family leave, and other work-life benefits is critical, Rosenberg said, to retaining top talent in the state. “We have a knowledge-driven economy, and we want people to settle here, to locate their businesses here. By doing these things, we are making a difference.”

He noted that Massachusetts was among the first states, more than a century ago, to establish a minimum-wage law. “We were one of the innovators, and now it’s national practice. We have the third-highest per-capita income in the country, and by most measures, the balance between the strength of the economy and quality of life here is extremely strong.”

Providing that quality of life takes public investment, he insists, and public education is a good example. As a co-chair on the Senate Task Force on Public Higher Education and the Public Higher Education Caucus, he advocated for higher state appropriations for colleges, while holding institutions accountable for how they spend the money.

“All across the country, we’re seeing declining state appropriations and higher education driving up student charges, driving up student debt,” he said. “And when graduates get into the economy, they have no disposable income, so it’s harder to stay in state. If they don’t have disposable income, if it’s all going to pay rent and student debt, they don’t have money to go out and buy things. That hurts small businesses in particular.”

Again, it’s that concept, one of the defining ones in today’s Democratic party, that public investment benefits everyone, but Rosenberg doesn’t simply want to issue legislation from on high (well, high on Beacon Hill, anyway); he wants to engage constituents on what matters to them.

“You have to have a robust and open process for people to engage with you,” he told BusinessWest, “so they have a seat at the table and a voice in discussions that are going to affect them.”

Out and About

Rosenberg noted that each of the state’s 40 senators chairs a committee or acts in some other leadership position, and in the past two years, they have been working to “transform the organization” according to best practices of shared responsibility, shared leadership, teamwork, and engagement with constituents to identify solutions to key issues.

“We’re less hierarchical in the Senate than we used to be,” he noted. “Members are much more engaged at every level, and we’re trying to expand transparency within the body and engagement with the public.”

One concrete strategy for doing the latter is a practice known as Commonwealth Conversations. That project divides the state into nine regions, each with their own specific needs and priorities. Groups of senators spend a day in each region talking to constituents about projects they want to see accomplished, but also the community values they hold.

“We hear similarities of concern, but also differences,” he said. “Boston isn’t the Pioneer Valley, and Pittsfield isn’t Springfield, for that matter.”

Sen. Stan Rosenberg says transportation, education, and labor matters aren’t just political issues

Sen. Stan Rosenberg says transportation, education, and labor matters aren’t just political issues; they’re access points to a better quality of life for Massachusetts residents.

The idea, he explained, is to develop statewide policy that can be adapted for regional differences, such as meeting skills gaps that differ throughout the Commonwealth.

“For example, we’ve been rebuilding the machining industry sector in Western Mass. Not that it’s not going on elsewhere, but it’s a big priority in our area,” he said, noting initiatives from the Middle Skills Manufacturing Initiative to train manufacturing workers in Franklin County to efforts to attract the Chinese rail-car manufacturing giant CRRC to Springfield. “The pieces all seem disparate, but they’re all connected.”

Even though a heavily Democratic Legislature and a Republican governor in Charlie Baker make for divided government in the technical sense, those officials maintain strong working relationships, Rosenberg said, noting that he meets with Baker, the House speaker, the Ways and Means chair, and the minority leaders every Monday afternoon — the location rotates between their offices — to talk about current issues before the Legislature.

“Even if we don’t have a specific agenda, we always talk about the common ground we have to build solutions to the problems of the day. Those meetings reach back to Bill Weld, Billy Bulger, and Charles Flaherty, and that tradition has been maintained whether we have a unified or divided government. It really makes a difference when you’re communicating.”

There are issues that rankle one side or the other, of course, and the divisions between Democrat-dominated Massachusetts and the national arena will only grow following the improbable rise of President Trump, who seems poised to lead with the same bluster and scattershot style that proved a winner on the campaign trail — only, with the ability to do actual damage to policies progressives value, beginning with the Affordable Care Act.

“We have to be mindful of a lot of change coming out of Washington,” Rosenberg said. “I’m worried about what’s happening on the health-insurance front. We had a universal plan that was working and got disrupted by the federal plan, but we adapted. The administration signed a $53 million, five-year plan for health transformation in Massachusetts. Now, the question is, will the administration honor that commitment, or will they make so many changes in the universal federal health program that it disrupts the state program again?”

Other shifting priorities in Washington could cause disruption in the Bay State as well. When it comes to climate change, for example, Massachusetts, as a coastal state, is trying to plan for the future, including possible coastline impacts, in a “balanced but aggressive way,” the Senate president said. “Whether or not they upturn federal policies might have an impact on state policies.”

Then there’s marijuana, which is legal for medical use in 28 states and for recreational enjoyment in eight; both apply in Massachusetts. Although using the drug continues to violate federal law, President Obama’s administration took a hands-off policy when the will of the states went their own way.

“If Mr. [Jeff] Sessions is appointed attorney general, will he stick to the policies of the Obama administration, where, if it’s heavily regulated and you follow those regulations, we’ll leave you alone?” Rosenberg asked. “Or will Mr. Sessions follow federal law and say, ‘I don’t care if your voters voted for it; you can’t do it anymore’? If they do come in and start enforcing it, that could be a pretty big deal.”

Helping Profession

It’s clear that legislative matters of all kinds, and the way they impact people’s lives, are a big deal to Stan Rosenberg.

When asked what gratifies him most, though, he returned again to the work he and his colleagues are doing to, as he called it, “transform the Senate as an institution.”

After all, he told BusinessWest, it’s very easy for malaise to set in within legislative bodies. “What we’re doing in the Senate has empowered our members, and that empowerment has excited them, and that excitement leads to an enormous amount of energy around trying to produce quality legislation that moves our communities forward.

“This is a helping profession,” he went on. “Every day, you get phone calls and meetings that challenge your thinking and keep you on the cutting edge of life. Every day you find opportunities to help one person, one business, one institution, one community.”

He likens those opportunities to winning a bit of money on a scratch ticket. “And every so often, it’s like winning the lottery when you pass a big piece of legislation that affects the future of the whole Commonwealth.”

Calvin Coolidge certainly made his mark — eventually, well beyond the borders of the Bay State. For now, Rosenberg is happy to keep making a difference for his constituents at home.

“Every day, you’re presented with opportunities to be helpful,” he said. “That keeps me going.”

Joseph Bednar can be reached at [email protected]

Education Sections

RoyalChristina Royal recently took the helm at Holyoke Community College. She brings with her a phrase, or saying, that she contrived and uses often as she talks about higher education and her approach to it: “it takes a village to raise a student.”

Before accepting the position of provost and vice president of Academic Affairs at Inver Hills Community College just outside the Twin Cities in Minnesota, Christina Royal first turned down an offer to become president of a school in Texas.

The stated reasons for that somewhat unusual career decision — many who have spent years working in higher education and believe they’re ready to apply for president positions yearn for that opportunity to lead their own school — speak volumes about Royal and her priorities. And also about the next school that would choose her to occupy the corner office: Holyoke Community College.

“I didn’t feel like it was going to be the best fit to get me the college experiences that I needed to prepare me ultimately to step into a college presidency and succeed,” she said in reference to job in the Lone Star State. “I’m a lifelong learner through and through, and when I look at my career to date, I tend to seek out positions where I see opportunities for growth and opportunities where I can make an impact.

“While it’s been helpful to be upwardly mobile in my career trajectory,” she went on, “it’s more important for me to feel that I can make a difference in that role and that I can learn something.”

Which says something about the provost’s job in Minnesota — and she did quite a bit of learning there, as we’ll see later — and also about the job she started on Jan. 9.

 

I really believe that having partnerships with business and industry and the community is essential for an institution of higher education to thrive.”

 

Starting with her visit to the campus on Homestead Avenue, she said she felt a “connection” — to the school, its mission, its current efforts to meet it, and the community as a whole. And the subsequent interviews and conversations with a host of constituencies, including students, faculty, and staff, only made the connection stronger.

At HCC, she saw an opportunity to forge an even stronger connection between the school and the community it serves, and thus make both stronger and more vibrant.

“I have a phrase that I’ve used often during my career — that ‘it takes a village to raise a student,’” she noted. “And I really believe that having partnerships with business and industry and the community is essential for an institution of higher education to thrive.

“Likewise, for a community with a community college to thrive, it needs to have a strong community college,” she went on. “I look at it as a bi-directional relationship and partnership.”

Royal arrives at HCC at an intriguing time for that school, community colleges in general, the ones in this state, and the four that serve this region. Indeed, those four institutions were chosen by BusinessWest as one of its Difference Makers for 2017, for their efforts to not only provide convenient, affordable access to higher education, but for becoming huge role players in regional economic-development efforts.

And, as that story goes on to note, the community colleges in this region have increasingly been working in collaboration among themselves and myriad other partners to address a host of workforce issues, including the skills gap plaguing virtually every sector of the economy.

Royal touched on some of these efforts when she talked with BusinessWest just a few days after her arrival — “nothing in this office is mine,” she said of what was in the credenza and on the walls — and noted that they fit right in with those basic criteria she was looking for in a move up the career ladder (and a college presidency) — opportunities to learn and grow professionally, and opportunities to make a difference.

As for community colleges as a whole, they are facing a host of common challenges, including enrollment — high-school graduation classes are getting smaller, and the economy is doing generally well, two factors that certainly don’t help drive individuals to community-college gates — and also financial pressures, and ongoing efforts to improve graduation rates, or ‘success rates,’ as many like to call them, because not all students are seeking a degree.

 

The $43 million renovation of HCC’s campus center

The $43 million renovation of HCC’s campus center is just one of many opportunities and challenges facing the school’s new president.

HCC is confronting these issues just as all schools are, said Royal, while it is also focused on some of its own specific challenges, including a soon-to-commence renovation of its campus center and a host of area workforce-development issues.

For this issue and its focus on education, BusinessWest talked at length with Royal about why she ultimately took this opportunity to become a college president, why she focused her career on the community-college community, as she called it, and what kind of learning opportunities she’s expecting at HCC.

Facing Stern Tests

Before getting into all that, though, Royal spent some time addressing the question often put to those putting ‘president’ on their business card for the first time — how and when did she know she was ready for that level of responsibility and challenge?

She said she recalls no specific morning when she woke up with that realization, but, rather, that it came with time, the accumulation of experience, the stockpiling of needed confidence … and confirmation from others in the industry that she was, indeed, ready to ascend to the top rung.

“I had a very well-rounded background, both in business and in higher education, that gave me a sense of the issues within higher education and the changing landscape of community colleges,” she told BusinessWest. “Given the number of college presidents that have been in these roles for many years and had started to retire, I was thinking this was a good time to be looking at pursuing one of those jobs.”

As for that accumulation of experience, it has come across the broad spectrum of higher education, starting in the private sector with CompUSA Inc. There, she provided instruction to more than 2,000 students for the Social Security Administration — and a host of other corporate clients — on various software-application programs.

From there, she went to the Beacon Institute for Learning in Florida, where, among other things, she was responsible for curriculum development, implementation, and assessment of technical training and certification programs for more than 20 colleges and universities, including Duke, Notre Dame, and Rutgers.

She then returned to her alma mater, serving from 2001 to 2006 as director of Technology-Assisted Learning in Marist College’s School of Graduate and Continuing Education in Poughkeepsie, N.Y.

In early 2006, she would take a job that would eventually inspire a career-path decision. It was executive director of Distance Learning at Cuyahoga Community College (CCC) in Cleveland, a massive school with four campuses, two corporate colleges, a $270 million budget, and roughly 52,000 credit and non-credit students. She would later become assistant vice president of eLearning & Innovation in 2010, a post she would hold until mid-2013.

It was during her tenure at CCC that Royal would first earn her doctorate in education (in 2007, at Capella University’s School of Education) a pre-requisite for most high-level jobs in higher education, especially president, and later achieve that aforementioned confidence and skill set also needed to ascend to those levels.

“My college president at the time said, ‘this is not for the faint of heart, but if you’re interested in this, then I’m going to send you to an executive-leader program focused on the job and the role of the president,’” she recalled. “She went on, ‘if you’re still interested when you come, let’s talk.’”

Christina Royal

Christina Royal says it take a village to raise a student, and this means more and stronger relationships between the college and the community.

 

She went, was interested when she came back, and the two did talk, she went on, adding that she considered herself ready for a presidency when there were “few surprises in the job,” and she had acquired a set of experiences that made her ready. She would cross that threshold at her next career stop — Inver Hills.

And it was also while in Cleveland, she said, that she began to focus on that aforementioned community-college community as her career ambition.

That mindset was only solidified at Inver Hills (which she chose over that Texas school), where she led a number of academic and workforce-development initiatives, including the South of the River Education Center, a workforce partnership with a host of other schools and economic-development-related agencies.

 

I had a very well-rounded background, both in business and in higher education, that gave me a sense of the issues within higher education and the changing landscape of community colleges.”

 

She told BusinessWest she has been looking at a number of president positions over the past several months, but made HCC the her main focus for a host a reasons, including geography (her family is still in the Albany area), but especially those aforementioned opportunities to grow professionally and make a difference — at the school and within the community it serves.

Grade Expectations

Since arriving on the campus during its winter intercession — students were not due back until late in January — Royal said she has taken advantage of that quiet time to meet with several of the constituencies she’ll be working with and beside.

These included staff and, later, faculty, as well as Holyoke Mayor Alex Morse, several state legislators, the school’s foundation, the Greater Holyoke Chamber of Commerce, and the other area community college presidents (through a photo shoot for the Difference Makers program).

She and Springfield Technical Community College President John Cook have already talked more than a few times, continuing a dialogue — and pattern of collaboration — forged by their respective predecessors, Bill Messner at HCC and Ira Rubenzahl at STCC, who retired within a few weeks of each other last summer. (You can read more about those collaborative efforts in the story on page A4).

Royal has also become acquainted with many of HCC’s current initiatives, and there are many of them, including:

• A $43.5 million renovation of the school’s campus center. The two-year project will change the look, feel, and orientation of the campus, and give it what administrators are calling “a new front door.”;

• The Mass. Casino Careers Training Institute, a joint effort among all the state’s community colleges to train people for careers at gambling facilities, including the $950 million MGM Springfield now taking shape in that city’s South End;

• The Cubit Building. That’s the name given to an old mill in downtown Holyoke that takes that shape. HCC will be moving its culinary-arts program into the first two floors of that structure, thus making it the anchor tenant in a building that will also feature market-rate housing and is touted as one of the keys to revitalization of the city’s Innovation District;

• TWO (Training & Workforce Options), a collaborative effort with STCC to provide training programs to help business sectors and individual companies close recognized skills gaps; and

• The school’s designation as an Hispanic Serving Institution, a federal designation from the U.S. Department of Education. Schools earn it when they have an enrollment of undergraduate full-time-equivalent students that is at least 25% Hispanic, a threshold HCC has reached. If it maintains that number for a year, it will be eligible to apply for certain grants that can be used to assist that specific constituency, Royal said.

As might be expected, Royal said one of her first priorities for the school will be to undertake development of a new strategic plan, which would be the first in decades, in her estimation.

She doesn’t expect that a new plan will yield many surprises in terms of recognized priorities, growth opportunities, and a specific strategic direction (although one never knows), but instead will provide needed affirmation of a host of agenda items.

These include the broad issues of access, enrollment, and how to grow it given the current, and lingering, challenges, and developing programs to improve students’ chances for success — whether they’re seeking a certificate, a two-year degree, or a pathway to a four-year degree.

And with that, we turn to what Royal wrote to the search committee that would choose HCC’s next president as she expressed her interest in the position.

“I have been intentional in my career about serving the community-college mission,” she said. “Growing up as a first-generation, low-income, biracial college student, I understand the community-college student and the challenges they face. Student success is most effectively achieved when an institution understands the unique support needs of students in two-year colleges.”

To further emphasize ‘unique,’ she would go on to discuss — with the search committee in that letter, and then, several months later, with BusinessWest — an initiative called the Mobile Food Pantry at Inver Hills.

As that name suggests, this program, created in partnership with a Minnesota-area nonprofit called Open Door, which has a mission to end local hunger, allows Inver Hills’ students in need of food support to receive healthy food on a bus that travels directly to the college.

And there were, and are, plenty of students in need, said Royal, adding that 60% of Inver Hills’ students were classified as low-income.

Whether HCC needs a mobile food pantry or something like it remains to be seen, said Royal, adding that it is merely one example of the ways community colleges can and should work to address the many obstacles standing in the way of students’ success.

“The reason programs like Food Pantry are important is that you cannot educate a hungry student,” said Royal in a firm, direct voice. “We do have students who are struggling, their food insecure, their housing insecure, there are transportation problems … these issues are real, and they impact their quality of focus as they try to concentrate on their studies and improve the quality of their life and the lives of their children.

“We have to look at how we’re able to address, or partner with someone who can address, some of these social-service issues that come with some of the students we serve,” she went on. “So I’ll be looking at community partnerships to address some of these issues.”

Food for Thought

As Royal noted, it takes a village to raise a student.

She is now in a leadership position within that village, and is intent on using that power and responsibility to make success less of a goal and more of a reality.

And, while doing so, she’ll be focused on creating more and different learning experiences — not only for the students, but for her as well.

That’s why she came to HCC, after all.

George O’Brien can be reached at [email protected]

Daily News

SPRINGFIELD — American International College (AIC) Professor of Criminal Justice Jill McCarthy Payne has been appointed by Gov. Charlie Baker to a two-year term on the Gaming Policy Advisory Committee, a subcommittee of the Massachusetts Gaming Commission.

The committee advises the Gaming Commission on matters including annual resource agenda, public safety, addiction as it relates to gambling, mitigation, and other issues. Along with Payne, committee members include two senators, two legislators, representatives from public health and labor, and Gaming Commission Chair Stephen Crosby.

Payne, who resides in Springfield and represents Region B as a Springfield member, was selected by Baker because of her previous involvement with the casino project in Springfield. Appointed by Mayor Domenic Sarno, Payne served on his five-member committee that helped select MGM as the casino of choice for Springfield. In addition, and prior to her recent appointment by the governor, Payne was tapped to be a member and chair of the local Community Mitigation Committee, thereby serving dual roles at the state and local level.

“I’m excited to be part of this opportunity for Springfield. Although streets are narrowed currently due to construction, upon its completion, the casino will bring a new vibrancy to downtown,” Payne said. “The MGM project itself is unique in the gaming industry because it is considered an ‘inside-out’ model, meaning that patrons will be able to visit all amenities, including restaurants and entertainment venues, without ever entering the casino itself. In addition, the casino is being built within an urban area, using the MassMutual Center, Symphony Hall, and CityStage, to become part of the fabric of the community. It is really a first of its kind.”

While initial meetings have already begun in Boston, the work of the Gaming Policy Advisory Committee will begin in earnest once all facilities are open.