Principal, Kuhn Riddle Architects

She’s Created a Blueprint for Being an Effective Leader

Aelan Tierney was recalling her search for an internship opportunity while in high school.

This was before the internet, so she used something quite foreign to people of that age today — the phone book. Starting in the A’s, she came to ‘Advertising,’ thought about it for a minute or two, and then continued turning pages until arriving at ‘Architecture,’ and decided that this was a profession she needed to explore.

When asked why she moved down the book from advertising, she said simply, “it was interesting, but it wasn’t three-dimensional.”

Architecture is, and that’s just one of the many things she likes about what eventually became her chosen field.

“Architecture impacts every aspect of our life, whether it’s your home, school, or place of work,” she told BusinessWest. “The experiences you have are shaped by the spaces that you’re in; if you’re in a good space, you do and feel good, and if you’re in a bad space, it can make your life difficult. I like how architecture makes an impact on people.”

As it turns out, that high-school internship spawned more than an interest in architecture. It started Tierney down a truly impactful career path, as an employer (she’s president of the Amherst-based firm Kuhn Riddle), as someone active her in profession and trying to diversify its ranks (much more on that later), and as someone active in her community, as a member of the board of the Amherst Area Chamber of Commerce, for example, and also as chair of the Northampton Central Business Architecture Committee.

“Architecture impacts every aspect of our life, whether it’s your home, school, or place of work. The experiences you have are shaped by the spaces that you’re in; if you’re in a good space, you do and feel good, and if you’re in a bad space, it can make your life difficult. I like how architecture makes an impact on people.”

One internship didn’t inspire all that, obviously. What has is an ongoing desire to get involved (she’s a former Peace Corps volunteer), inspire and mentor others, and, yes, impact everyday lives through her work in architecture.

In all aspects of her life, Tierney would be considered a leader, and to her, that means someone who possesses many skills, but excels at listening and responding to what is heard. This is true when it comes to the relationship between an architect and a client, in the workplace, and in life in general.

“Listening and hearing what people are saying is really important,” she said. “We all come from very different life experiences that shape who we are and how we see and understand the world. Strong leaders try to best understand the goals and aspirations of the people they are leading.

“I think strong leaders also know how to bring the best people to them and then bring out the best in them,” she went on. “They learn the strengths of the people on their team, and they cultivate and support the growth of those strengths while also figuring out how to help them strengthen their weaknesses.”

Tierney certainly fits these descriptions, and her strong leadership skills and ability to change the landscape, in all kinds of ways, makes her a Woman of Impact.

New Dimensions of Leadership

Architecture is one of those fields that is most impacted by the ups and downs in the economy, especially those downs.

And those in this profession feel the impact usually before most others.

Indeed, as the economy starts to decline, or even before that as storm clouds start to gather, building projects large and small are often put on hold or scrapped altogether. Tierney has seen the phone stop ringing, or ringing as often, several times in her career, especially during the Great Recession of 2009, when most building ground to a halt.

Still, the pandemic that started in March 2020, was something altogether different, unlike anything she or anyone else in this profession had seen before.

“Listening and hearing what people are saying is really important. We all come from very different life experiences that shape who we are and how we see and understand the world. Strong leaders try to best understand the goals and aspirations of the people they are leading.”

“It was scary,” she recalled, noting that many of the public institutions Kuhn Riddle has worked for, and it’s a long list, simply shut down and shelved most all construction and renovation work. “We actually started talking about … ‘well, what happens if we have to close the firm?’”

The firm didn’t close, obviously, and it was Tierney’s work with her partners and others at the company to diversify its portfolio — as well as those leadership skills she described earlier — that enabled it to ride out this and other storms.

“During the pandemic, I learned that leaders have to think quickly on their feet; they have to gather as much information as possible about things they never thought they would be dealing with,” she said. “They need to communicate clearly and frequently in an ever-changing and rapidly changing crisis. They need to make tough decisions, and hopefully keep the business and all of the staff afloat.”

Tierney said everything she experienced prior to the pandemic helped prepare her for that moment — as much as anyone could have been prepared. And to understand, we need to go back to that internship. Actually, our story goes back further, to Tierney’s childhood, when she spent considerable time in her father’s woodworking school for fine furniture and watching him craft pieces to meet a client’s specific needs. It was through such experiences that she developed an interest in architecture.

“I thought it was fascinating to take something from paper and transform it into an object,” she said, adding that this interest eventually led her to Carnegie Mellon University in Pittsburgh, where she majored in architecture and minored in architecture history.

She graduated during one of those aforementioned downturns in the economy, the lengthy recession of the early ’90s. Unable to find work, she joined the Peace Corps as a community-development volunteer and was assigned to work in Guinea in West Africa — a learning experience on many levels, and one in which she put her education to good use.

“I was a health and community-development volunteer, and I renovated an old warehouse building into a workshop for a women’s cooperative,” she recalled. “It was amazing job to have to have as young woman in a developing country.”

She started her career in architecture at Dietz & Co. Architects in Springfield, led by Kerry Dietz, a member of BusinessWest’s inaugural class of Women of Impact, whom Tierney described as a great mentor. She then joined Kuhn Riddle in 2005 and became president and majority owner in 2016.

As an architect, she works on projects across a broad spectrum, including residential, commercial, education, and nonprofits. Her portfolio includes a number of intriguing projects, including the renovation of Easthampton’s historic Town Hall, the Gaylord Mansion historic renovation at Elms College, the new Girls Inc. of the Valley headquarters and program center in Holyoke, the Olympia Oaks affordable-housing project in Amherst, the Kringle Candle Farm Table restaurant in Bernardston, and many others. While the projects vary in size and scope, a common thread is the partnership between the client, architect, and builder that makes a dream become reality.

“As an architect, I strive to listen to my clients to learn about what types of spaces would make their lives better, and then, hopefully, we create those spaces together,” she said. “My greatest satisfaction is facilitating the collaboration between the client, design professionals, and builders to realize a client’s vision.”

In her current role, she balances her design work with her leadership responsibilities, which include setting a tone, leading by example, and creating an effective culture for the firm.

“As president of Kuhn Riddle, I strive to make our work environment as supportive as possible for our staff,” she explained. “We love what we do, but we also have lives and families outside of work, and it is important to me that everyone here has a work/life balance. I believe that people will give their best when they feel that they are being given the best possible support and appreciation.”

For Tierney, balance means time with family, but also for giving back to the community. She has been a member of the Amherst Area Chamber board for several years now, and is currently a member of its diversity task force. Formerly, she served on the board of the Enchanted Circle Theatre.

As noted earlier, she is chair of the Northampton Central Business Architecture Committee, and also vice chair of the Massachusetts Board of Registration of Architects, as well as a member of the diversity committee of the National Council of Architecture Registration Boards.

“ It was an anti-beauty pageant, because it wasn’t about looks. It was all about owning who you are, being who you are, doing some community service, sharing whatever talent you have … they didn’t have to show up and look a certain way.”

In recent years, bringing diversity to the profession, one historically dominated by white males, has become one of her priorities. She noted that, while there are more non-whites, and many more women, in architecture schools than when she was at Carnegie Mellon, they are not becoming licensed architects at the same rates.

“Diversity is important to me, not only as a woman, but as the mother of a biracial child,” she explained. “I recognize that this profession is lacking diversity, and I believe that architecture is better when all the voices are represented in the design process.”

To create a more diverse mix of voices, Kuhn Riddle now funds a scholarship for UMass Amherst’s Summer Design Academy for high-school students, specifically targeting women and people of color.

“If you get kids interested in high school, maybe they’ll go to college,” she explained, adding that several area firms now contribute to that scholarship, one of many steps she believes will eventually change the face of the profession, literally and figuratively.

Progress — by Design

As she talked with BusinessWest about her life and career, Tierney presented a small card, a marketing piece used by the firm.

On one side is a brief history of Kuhn Riddle, a quick summation of its specialties and client base, and even mention of its own headquarters, an open-design studio with no private offices to promote communication and “cross-fertilization of ideas.”

On the other side, in gray, is a map of Amherst, with properties designed by Kuhn Riddle (either new construction or renovations) in yellow.

“That’s a lot of yellow,” said Tierney as she referenced the card, noting projects in every corner of the community.

Indeed, the firm has certainly changed the landscape in Amherst over the past 32 years, enhancing, improving, supporting, and in some cases changing lives through ‘good architecture.’

Tierney has been changing lives herself, going all the way back to her Peace Corps days, as an architect, an activist, and, most of all, a leader. All of that makes her a true Woman of Impact.

George O’Brien can be reached at [email protected]