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PHILADELPHIA — Xfinity Mobile and Comcast Business Mobile devices can now connect to millions of new Xfinity Mobile hotspots and receive internet speeds over WiFi up to 1 gigabit per second. By delivering a faster connection over Xfinity’s WiFi network, Comcast is helping ensure customers can stream, game, chat, download, and surf wherever they are.

Today, 90% of the mobile data traffic on Xfinity Mobile devices travels over WiFi, not cellular. With more than 23 million WiFi hotspots giving customers a speed boost, Xfinity Mobile aims to deliver a better experience to support data-intensive applications when traditional cellular networks can’t keep up. Comcast has invested more than $20 billion over the past five years to upgrade and expand the Xfinity network and introduce new, innovative features like WiFi Boost to support the constantly increasing number of connected devices consumers use both inside and outside of the home.

“We’re supercharging hotspots to unlock the full potential of our customers’ mobile devices and give you the boost you need, when you need it, to download a large file, stream a live sporting event, or host an important video call,” said Kohposh Kuda, senior vice president of Xfinity Mobile, Comcast. “A billion devices connect to WiFi over our network because it delivers a superior experience. We’ve invested billions of dollars in a network that can support the massive growth in data consumption, and our WiFi Boost upgrade is a huge win for our mobile customers.”

For more information or to sign up for Xfinity Mobile, visit an Xfinity store or www.xfinity.com/mobile.

Daily News

PHILADELPHIA — Comcast announced that Xfinity Mobile, one of the fastest-growing mobile services in the country, has surpassed 5 million customer lines in five years. Xfinity Mobile is one of the top-rated providers for customer satisfaction and value, according to the American Customer Satisfaction Index, and, according to the company, is beating major mobile carriers on price and delivering the fastest overall mobile service in its footprint.

“We set out to build a different kind of mobile service designed for the way people use their phones today, with the internet at the center of the experience. Our goal is simple — keep our internet customers happy with a mobile service that offers incredible value, attract new customers who want a great connectivity experience inside and away from the home, and build a profitable business that has a long runway for growth,” said Dave Watson, CEO of Comcast Cable. “We couldn’t be prouder of the exceptional mobile service we built with Xfinity Mobile and the impact it has had today with 5 million customer lines and counting.”

Daily News

BERLIN, CT – Comcast has appointed Danelle Danemark vice president of Human Resources for the company’s Western New England Region, which includes more than 300 communities in Connecticut, Western Mass., Western New Hampshire, Vermont, and New York.  

“Danelle brings a vast amount of valuable experience to this role and I’m delighted to have her as part of the team,” said Carolyne Hannan, senior vice president of Comcast’s Western New England Region. “She is an engaged and energetic leader who is committed to driving business objectives and dedicated to the development and success of others.” 

Prior to joining the Western New England Region, Danemark was senior director of Human Resources and business partner for Comcast’s Sales and Marketing organization across the northeast. In this role she was responsible for developing strategies for organizational design, workforce planning, talent management and development. 

Danemark also previously served as Director of Human Resources in Comcast’s Freedom Region, which covers Greater Philadelphia, New Jersey and Delaware, providing strategic guidance to the senior leadership team with a focus on employee engagement and performance management for a variety of operational teams. 

In this new role, Danemark will oversee the region’s human resource functions including talent management, career development and training; benefits, with a focus on employee wellness, safety and wellbeing; and employee engagement and recognition. 

Daily News

BERLIN, Conn. — Comcast named Saif Malik vice president of Finance for the company’s Western New England region, which serves more than 300 communities across Connecticut, Western Mass., Vermont, Western New Hampshire, and New York. In this role, Malik will oversee finance and accounting, warehouse and materials, information technology, facilities, fleet management, and environmental health and safety.

“Throughout his tenure with the company, Saif has showcased his talents as a strategic leader, as well as his dedication to fostering cross-functional collaboration,” said Carolyne Hannan, senior vice president of Comcast’s Western New England region. “Those qualities, along with his keen insight into our business, have proven to be invaluable, and I look forward to the energy, ideas, and insight he will provide in his new role.”

Malik joined Comcast in 2007 as senior manager of Finance for Comcast’s Greater New Haven area, where he was responsible for the financial growth of technical operations, marketing, warehouse, and customer service centers. He most recently served as senior director of Finance for the Western New England Region, providing strategic direction for technical operations, construction, and Comcast Business functions, including the region’s capital expenditures. Prior to joining Comcast, he was manager of financial planning and analysis for AT&T.

Malik earned his master’s degree in economics from the University of the Punjab and his MBA in finance from Oklahoma City University. Over the past seven years, he has served on the board of CRIS radio, an organization that provides audio access for people who are blind or print-challenged.

Daily News

BERLIN, Conn. — Comcast has named Carolyne Hannan senior vice president of the company’s Western New England Region, leading a team serving more than 300 communities across Connecticut, Western Mass., Vermont, Western New Hampshire, and New York. In this role, Hannan is the top executive responsible for all aspects of the business, including customer experience, sales, marketing, operations, and financial performance.

“I am excited to welcome Carolyne back to our Western New England Region, where she started her Comcast career,” said Kevin Casey, president of Comcast’s Northeast Division, which includes 14 northeastern states from Maine through Virginia and the District of Columbia. “Her strong leadership, commitment to our customers, and proven track record of delivering our innovative products and services makes her a natural choice to lead the region.”

Hannan, who has held a series of progressively more senior management positions at Comcast over the past 17 years, returns to the Western New England Region, where she previously served as vice president of Sales and Marketing from 2008 to 2010. In her most recent role, Hannan served as vice president of Sales & Marketing for Comcast’s Freedom Region, which serves customers across Greater Philadelphia, New Jersey, and Northern Delaware.

“I’m thrilled to have been asked to lead Comcast’s Western New England Region and to deliver outstanding service and innovative products that enhance the lives of our valued customers,” said Hannan, who will be based in the region’s headquarters located in Berlin, Conn.

Daily News

RUSSELL — The town of Russell has a new broadband, video, and voice services provider, as Comcast announced it has acquired Russell Municipal Cable TV. Comcast plans to transition residents and businesses to its Xfinity and Comcast Business suite of services through the end of the year.

“The acquisition of Russell Municipal Cable TV gives Comcast an opportunity to provide customers in the town of Russell with access to our Xfinity and Comcast Business innovative products and services, including our broadband internet experience, with the fastest broadband speeds available to residents,” said Carolyne Hannan, senior vice president of Comcast’s Western New England Region, which includes Western Mass. “We have a long-standing commitment to serving the communities in the Commonwealth where our customers and employees live and work and are proud to extend that commitment to our newest community in Western Massachusetts.”

Comcast is now available in 248 communities across Massachusetts and employs local residents at its Xfinity Stores in Springfield and Holyoke, and in several business and technical operations centers across the state, which serve residential customers and businesses.

“We chose Comcast because it is the best operator in the business with the fastest and most reliable network,” said Randy Merritt, manager of Russell Cable. “They are true innovators who continuously invest in their network to meet customers’ current and future needs, and we are confident this sale will ensure our customers have access to Comcast’s best-in-class network, products, services, and customer experience.”

Daily News

BERLIN, Conn. — Comcast announced the appointment of Colleen Cone as vice president of Human Resources for the company’s Western New England region, which is headquartered in Berlin, Conn. and includes more than 300 communities in Connecticut, Western Mass., New Hampshire, Vermont, and New York.

Cone will oversee the region’s human-resource functions, including talent management, career development, and training; benefits, with a focus on employee wellness; and employee engagement and recognition.

“Colleen brings a vast amount of valuable experience to this role during a critical time in our new work environment,” said Dennis Mathew, senior vice president of Comcast’s Western New England Region. “Her proven track record of successfully leading strategic human-resource initiatives with a focus on engaging employees at every level makes her the ideal person to ensure we exceed the current and future needs of our employees. I’m delighted to have her as part of our team.”

Prior to joining the Western New England region, Cone was the senior director of Human Resources for Comcast’s Greater Boston region, where she was responsible for employee engagement and other initiatives that addressed compliance and supported a strong and healthy workplace culture.

She also previously served as vice president of Talent and Culture for Skillsoft, where she was the senior leader responsible for employee engagement, internal communications, U.S. talent acquisition, and performance-management processes and recognition for a global workforce.

Cone holds a bachelor’s degree in business from Saint Anselm College in Manchester, N.H. and a juris doctor degree from Penn State University’s Dickinson School of Law. Named by New Hampshire magazine to its 2016 list of Exceptional Women in Business, she also serves on the board of directors of New Hampshire Tech Alliance and Families in Transition.

Daily News

PHILADELPHIA — Comcast announced it has introduced the fastest internet speeds over wi-fi available across the Northeast, including 14 states from Maine to Virginia and Washington, D.C. Customers can now take advantage of advanced wi-fi technology that is capable of delivering speeds faster than a gig to support the ever-increasing number of connected devices in their homes. The speed increase was rolled out in Comcast’s Northeast markets on Jan. 7 for no additional charge to customers, and will be introduced to the rest of its service areas throughout 2021.

“We are hyper-focused on advancing our internet product with new innovation,” said Kevin Casey, Comcast’s Northeast Division president. “Now our customers can enjoy faster speeds, state-of-the art gateways with Wi-Fi 6 technology, wall-to-wall wi-fi coverage, personalized tools and controls, and advanced cybersecurity protection.”

Comcast is also one of the first U.S. internet service providers to offer a Wi-Fi 6 certified gateway with the latest version of its xFi Advanced Gateway, which is capable of delivering multi-gigabit speeds via ethernet and laid the groundwork for gigabit speeds over wi-fi. Customers on the upgraded Xfinity gigabit tier will require an xFi Advanced Gateway, or one of the wi-fi-6-capable devices approved to work with the Xfinity network to receive the faster speeds. Comcast will be reaching out to customers who need to upgrade their equipment for no additional cost if they don’t have a capable device in their home.

According to The Xfinity Cyber Health Report, some users have dozens of devices in their home. Increased internet speeds support faster connections and more capacity to support the growing number of smart-home devices that are being added to home wi-fi networks today and in the future.

Comcast’s Xfinity gigabit internet service is delivered using Comcast’s existing network architecture and the connections that are already in most customers’ homes. Since 2017 alone, Comcast has devoted more than $12 billion to strengthening and expanding its network, including building more than 33,000 new route miles of fiber. Every two and a half years, the company adds as much capacity to the network as it added in all the previous years combined.

Daily News

SPRINGFIELD — Comcast recently awarded a $5,000 grant to MHA, which includes $2,000 to fund the purchase of school supplies for children of MHA staff dealing with hybrid and remote learning models as a result of the pandemic. Supplies for the children include face masks, hand sanitizer, pencils, pencil sharpeners, notebooks, erasers, and pocket folders.

The remaining $3,000 will underwrite a Room to Recover at MHA’s Safe Haven program for a year. Safe Haven offers transitional housing support to people served by the Department of Mental Health who are experiencing chronic homelessness, including those in recovery.

“MHA staff are the definition of essential workers,” said Kimberley Lee, vice president, Resource Development & Branding for MHA. “The folks they serve require care 24/7, and our team provides constant care and compassion, regardless of the challenges presented to them by COVID-19. Since a large proportion of our staff have school-aged children, and since so many schools are either remote or hybrid, providing these important supplies helps ensure the kids are prepared for school. At the same time, it gives their parents one less thing to worry about. MHA is thrilled that the folks at Comcast saw fit to make this generous donation and excited to continue our community partnership.”

Dan Glanville, vice president of Government Affairs and Community Impact for Comcast’s Western New England Region, added that “Comcast is proud to support MHA as they continue to manage the COVID-19 pandemic while balancing the needs of both their clients and their own families. We appreciate the work the team does for local residents and are proud to provide these resources to support their children and those most in need, especially during this unprecedented time.”