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40 Under 40 Class of 2009

Kathy LeMay

Age 38: Owner and Founder, Raising Change

You might say that Kathy LeMay has written the book, both literally and figuratively, on philanthropy and how it is, or should be, defined.

Through the Florence-based company she created called Raising Change, LeMay says she builds bridges between philanthropists of all kinds and nonprofit agencies that can benefit from their generosity. She’s become quite accomplished at this bridge-building, raising more than $100 million in the fields of women’s human rights, hunger, and poverty relief, and also directing another $100 million in philanthropic dollars to organizations working to make a difference. Meanwhile, she just completed her first book, The Generosity Plan, which contains the stories of several dozen people, most of them non-millionaires, and their acts of charity.

“The subtitle of the book is Sharing Your Time, Treasure, and Talent to Shape the World, explained LeMay, the top scorer among this year’s 40 Under Forty nominees. “It’s based on the premise that philanthropy has nothing to do with million-dollar checks. Instead, at its core, philanthropy is giving of yourself and resources to benefit humankind.”

LeMay said the book, like her life’s work, has been a passionate pursuit, and an endeavor that reflects lessons and experiences from a career as what she calls a “professional social-change fund-raiser.”

“I enjoy what I do a ridiculous amount, and I’ve learned so much from everyone I’ve met in my 15-plus years of social-change work, and the chance to share their stories and show what regular people do every day to change the world is just a lot of fun for me.”

LeMay, who has appeared on Oprah Winfrey’s show, Oxygen TV, and a number of radio shows, and has been nominated for a Reebok Human Rights Award, says people can order advance copies of the book on Amazon.com, and she expects it to be on the bookstore shelves by next January, with a book tour to follow.

—George O’Brien

40 Under 40 Class of 2009

Ned Leutz

Age 25: Account Executive, Webber & Grinnell Insurance Agency

Ned Leutz is not a good secretary. His administrative skills are lacking, and he doesn’t know how to operate a fax machine. But in his case, that turned out to be a good thing.

When Leutz arrived in Northampton fresh out of college, he pictured himself working for a nonprofit organization. “It turned out, I wasn’t qualified because the only positions available were administrative,” he said. “When I got to an office, I really didn’t know how to run a fax machine or the copier.”

He opted for plan B, a temporary job at the YMCA, where he bumped into Bill Grinnell, a principal with Webber & Grinnell Insurance Agency, which hired him to sell. Eager to seek out his first sales prospects, Leutz joined the Northampton Chamber of Commerce. At the first meeting, however, Leutz stood at the bar feeling awkward. “I thought, ‘oh my god, all these people are gray-haired, and they all know each other already,’” he said.

It was clear the chamber suffered from a dearth of younger members.

“It seemed like there was this whole group of young people out there who didn’t know about the chamber,” said Leutz. “And yet, they constitute the future of our community.”

His solution was to help form the Northampton Area Young Professionals (NAYP). The group was a huge success from the get-go and today boasts 160 dues-paying members.

NAYP not only funnels young blood into the chamber, it hosts an annual golf tournament to raise money for Safe Passage to support victims of domestic violence. And last year NAYP orchestrated a coat drive with the United Way of Hampshire County, an organization that recently asked Leutz to join its allocations committee.

It looks like Leutz is serving the nonprofits after all, only not in the way he originally intended — which is a good thing.

—Amy Castor

40 Under 40 Class of 2009

Scott MacKenzie

Age 33: President and Owner, MacKenzie Vault Inc.

As sure as we are born, we all have to go sometime. That somber fact explains the livelihood of Scott MacKenzie’s business. He owns and operates MacKenzie Vault, an East Longmeadow-based family business that makes cremation urns — and wasn’t exactly his first choice for a career.

Indeed, as a young man, MacKenzie wasn’t sure whether he wanted to get boxed into the family business. After graduating from high school, he was itching to get out of Western Mass. He envisioned lights, cameras, and himself on stage, so he headed to California to take acting classes.

Eventually he returned to the Bay State, not to push urns, but to go to college. He earned a Communications degree at Boston University and took a job as an account supervisor with the public relations outfit Schwartz Communications in Boston.

He was content in that role, but when his father began looking for an exit strategy in 2001, MacKenzie realized he couldn’t sit back and watch the business expire. Plus, after four years of working for others, he was ready to be his own boss. He moved back to Western Mass., spent a year thinking about it, then got onboard.

As it turned out, MacKenzie found the family urn business to be a tremendous outlet for his creative energies. In a relatively short period of time, he tripled sales, increased the employee headcount from seven to 18, expanded the company footprint from 5,000 to 20,000 square feet, and updated the brand.

“I essentially put a new twist on an old classic,” he said. He also added services, such as custom laser etching and engraving.

In his spare time, MacKenzie also volunteers for the Make-a-Wish foundation, Ronald McDonald House, and DARE.

As far as that theater career goes, “that’s dead,” joked MacKenzie. “I found out I enjoyed working behind the scenes more than being in front of the camera.”

—Amy Castor

40 Under 40 Class of 2009

Tony Maroulis

Age 36: Executive Director, Amherst Area Chamber of Commerce

Tony Maroulis likes to tell a story — a long one.

Early in his career, this former New Jersey boy wanted to be a novelist, so he moved to New York City and began work on a science-fiction piece that went on, and on, and on. “It was experimental fiction,” he confessed. “I was obsessed with it.”

To support his literary efforts, Maroulis took a job at the Metropolitan Museum of Art. “I started off as a security guard and wound up working in the Operations department as an exhibitions assistant,” he said. The job fueled a passion for art and introduced him to the woman he would later marry. The couple settled down in Pelham, where Maroulis continued to work on his novel while staying home to raise their first child (they now have two).

By the time the baby was walking, Maroulis found a new outlet for his passion: local arts and culture. In 2004, he held a marketing role at the Emily Dickinson Museum. Later he served as project coordinator of Museums10, a consortium of museums associated with the Five Colleges. And last year, Maroulis took over as executive director of the 600-member Amherst Area Chamber of Commerce, introducing successful new programs like the ‘brown bag’ series.

“We invite members to present on topics on their expertise without doing it in any hard-sell way,” he said.

In 2007, Maroulis and his wife co-founded Wünderarts gallery in Amherst. He also serves on several boards, including the Amherst Walk Committee, Art Show Amherst, and the Amherst Club, to name just a few.

These days Maroulis writes to promote the local economy. As for his original piece of fiction, it was published somewhere, “but it’s impossible to find,” he said. “It’s not that bad — the main problem is it’s dense.”

—Amy Castor

40 Under 40 Class of 2009

Seth Mias

Age 27: Owner and Executive Chef, Seth Mias Catering

While studying restaurant management at UMass Amherst, Seth Mias never figured he’d one day own a successful, fast-growing catering operation. He assumed he’d gradually forge a solid career in the management side of food service — which he did at first, managing the Northampton Elks Club in Florence about seven years ago.

What happened next was sort of a happy accident in moonlighting.

“They allowed me to do my own catering as well,” said Mias. “I started doing 75 to 100 parties a year — more a side job than anything else. But it took on a life of its own and grew to the point where I stopped managing the Elks and ended up doing catering full-time.”

Nowadays, Leeds-based Seth Mias Catering books about 400 parties a year — weddings, retirement parties, class reunions, corporate events, you name it. Largely by word of mouth, Mias has developed a reputation that placed him second in last year’s Best in the Valley poll in the Valley Advocate.

“It’s been a cool experience,” he said. “I’m able to meet a lot of people, network, and get involved in the community” — efforts that include donating goods and services to many community organizations.

Describing himself as a “hands-on type of guy,” Mias is involved with all facets of catering, from cooking to scheduling to meeting customers. Although he’s not trained as a chef, he’s a constant learner, picking up skills with each new challenge — like the clients who wanted a traditional Chinese buffet for their bar mitzvah.

“I enjoy the cooking most,” he said. “You’re able to learn something every day. But a close second would be meeting the clients and spending time with people. That’s the kind of person I am.”

Mias expects the business to continue growing, and why not? “It kind of started as a hobby, and it turned into a career that I didn’t expect.”

—Joseph Bednar

40 Under 40 Class of 2009

Marjory Moore

Age 33: Guidance Counselor, Chicopee Public Schools

Every now and then a fresh-faced kindergartner at Bowie Memorial School in Chicopee looks up to see Marjory Moore walk into the classroom with her puppets: ‘Patient Puppy,’ ‘Be Calm Bunny’ and ‘Slow Down Snail.’

The fuzzy friends are part of a program called Second Step, which Moore, a guidance counselor, uses to coach young children on how to deal with frustrating emotions that can occur in certain situations, such as two kids wanting to play with the same toy at once.

Moore is proactive in seeking out kids who need help. “I like to deliver the program in the classroom so the kids can associate me with someone who can help them solve problems,” she said. It’s just one aspect of the work she does working with kids in kindergarten through grade 5.

Moore was once a kindergarten teacher, so it’s no surprise she has a special fondness for the little ones.

“I realized when I was really young I wanted to work with kids,” said Moore, who demonstrated her organizational skills at an early age, too. “When I was 16, I started a babysitting club. I used to organize all the girls my age and matched them with families I knew.”

Moore puts her empathy, understanding, and boundless energy to work in the community as well. During the holidays, she takes time to serve food to the needy.

In addition, she recently organized a mentor program between students and military personnel at Westover Air Reserve Base, helped organize a citywide fund-raiser for Lorraine’s Soup Kitchen, and also volunteers her time to Faith in Action for the elderly.

“I’m a happy person, and I like to make other people happy,” she said. “So I want to do whatever I can to help other people out, because people have helped me.”

—Amy Castor

40 Under 40 Class of 2009

Corey Murphy

Age 37: President, First American Insurance Agency Inc.

“You become a Marine; you don’t just join,” says Corey Murphy.

He should know, having spent four years in active service and another five in reserve duty. Earning the rank of major, Murphy knows something about leadership — a trait he employs as president of First American Insurance Agency in Chicopee, a job he grew into.

“Even when I was an undergrad, and when I was in active duty, I wanted to join the family business,” said Murphy, who came on board in 1998. “And over the past 10 years, I’ve had to make more and greater decisions, and had more of a say in what goes on.”

He started as an account executive, but attending a national industry convention in 2001 opened his eyes to the possibilities of the business.

“That’s when I really started a push to take the company to the next level, moving it forward,” he said. “We started adding more structure, formalizing the business plan, as I took a more active role.”

That groundwork ran into a “hiccup,” Murphy said, in 2003 when he was called back to the Marines for a year. “My father was sick at the exact same time and out for a couple months, so it was a challenging year for the people left behind. They could have been stressed to the point of breaking, but they did a fantastic job.”

Soon after returning, Murphy embarked on his master’s degree, and he officially took over the agency’s reins in 2008.

Under his stewardship, First American has continued to support community endeavors, such as reading and behavior-improvement programs at local schools, all the while attending to the needs of a business facing major changes since the opening of Massachusetts insurance markets to competition.

“These are challenging times for independent agents,” he said. “We want to stay active in what’s happening and make sure we continue to advocate for our clients.”

In other words, take the lead. That’s just second nature.

—Joseph Bednar

40 Under 40 Class of 2009

Joshua Pendrick

Age 25: Owner, Royal Touch Painting

It was several days after the fact, but Joshua Pendrick was still celebrating, and reliving, Boston University’s national collegiate hockey championship.

“I was standing on my couch screaming,” he said while describing his viewing experience of the championship game against Miami of Ohio, during which BU, his alma matter, stormed back from two goals down late and went on to win in overtime. “Coach [Jack] Parker pulled the goalie with three minutes left. There was a lot of time left to be doing that, but the strategy paid off — they came back and tied it.”

This was the same Jack Parker who, during Pendrick’s sophomore year at BU, told him he was no longer good enough to be on the school’s hockey team, a squad he joined as what’s known as a recruited walk-on, meaning he was taking a sizable gamble with regard to playing time and, as it turned out, just staying on the team.

While Pendrick initially viewed his cutting as a serious setback and dream killer — “I wanted to play in the NHL” — he later saw that moment as a turning point in his life. Instead of hockey, he now focused on school, specifically business, and eventually wound up in a program with a national company called University Painters, which essentially sets people up in small commercial and residential painting businesses and forces participants to learn by doing.

Pendrick did it so well, he was named Rookie Student Manager of the Year in 2004, a year before he started his own business, Royal Touch Painting, while still in school. Today, the business is thriving (although challenged by the economic times) and is “bridging the gap,” as Pendrick put it, with regard to companies that offer quality work but poor customer service, and those with the opposite imbalance.

He’s also active in the community. He’s hockey coach at Springfield’s Central High School, and is involved with several organizations, including the Young Professionals Society of Greater Springfield.

No, he’s not in the NHL, but he’s made other, quite different, dreams come true.

—George O’Brien

 

40 Under 40 Class of 2009

Christopher Prouty

Age 39: Founder, Studio99Creative

Chris Prouty tells the story of a photographer who came to him armed with ideas for her Web site. “I came back to her and said, ‘No, I think this might be the Web site you want.’ And she fell in love with it.”

As it turned out, Ludlow-based Studio99Creative — which assists businesses with not only Web design but also total branding efforts — helped this client open up new opportunities in corporate and industrial photography. “So she came back to me to build a Web site for that side of the business, too.”

For the first four years after launching his company in 2002, sales were essentially flat, although Prouty was enjoying working for himself and seeing clients reach their goals. But his wife, Amy, saw more potential than that.

“I love to grow things for my clients. I crave to grow their Web sites, grow their public perception, just help them be better at things,” he said. “Amy told me, ‘why don’t you do that for yourself and see what happens?’”

So he turned his own marketing strategies inward and starting aggressively growing his client base. After two years of doubled sales, Prouty quadrupled his business in 2008, and in the first quarter of 2009, in the midst of a struggling economy, he recorded a 38% increase over the year before.

“Everyone who works with me in the studio is goal-oriented,” said Prouty, adding that he considers clearly defining goals as perhaps the number-one reason people succeed. “Amy and I do that as often as possible. If you know where you want to go and what it will take to get there, how can you not make it?”

Often, he said, success requires clients to look beyond their own limited expectations, like the photographer who thought she had some pretty good Web site ideas.

“Sometimes you’ve got to tell someone their baby is ugly,” Prouty said. “But we’re going to make your baby beautiful.”

—Joseph Bednar

40 Under 40 Class of 2009

Adam Quenneville

Age 37: Owner, Adam Quenneville Roofing and Siding

Adam Quenneville has June 18, the date of this year’s 40 Under Gala, circled on his calendar. Problem is — and it’s not really a problem — there’s a bigger, bolder circle around June 19.

That’s the day his wife, Rebecca, is due to deliver a baby boy. “I’m hoping he arrives a little early,” joked Quenneville. “If he does, we might just bring him with us to the party.”

If the newest member of the Quenneville member is present, he’ll witness his father being honored for a combination of entrepreneurial spirit — Quenneville first went into business for himself at age 10, selling nightcrawlers — and community involvement, including work with several area chambers of commerce and the Chicopee Rotary Club.

At 25, he was working in Quenneville’s Sons Roofing, the business started by his father, when he decided to work for himself. He started with a truck given to him by his father, a few critical leads, and a good amount of entrepreneurial pluck. Over the past 12 years, he’s grown and diversified the company, which now boasts 50 employees, a siding division, and a relatively new gutter-protection component with a colorful mascot, ‘Bucky.’ Meanwhile, Quenneville, who started with residential work and still specializes in that area, is also making strong inroads in the commercial-roofing sector.

And while the company is expanding, it’s also taking the lead in ‘going green,’ with a shingle-recycling effort that has given the company another edge in a highly competitive field.

Over the years, Quenneville has been helped by a catchy jingle in his radio commercial and an easy-to-remember phone number that is part of that tune — 1-800-NEW-ROOF — but his success has come mostly from his own vision and drive to succeed.

Hopefully, he’ll be in attendance on June 18 at the Basketball Hall of Fame, but if not, it’s because he has more important things to attend to.

—George O’Brien

40 Under 40 Class of 2009

Michael Ravosa

Age 32: Associate Vice President, Financial Advisor, and Certified Financial Planner Certificant, Morgan Stanley

Michael Ravosa is bullish about life.

“I’m in the stock market, and the bull and bear are always going at it. The chips are not always stacked in your favor, so you have to work through adversity and go forward,” he said.

The former captain of Longmeadow High School and American International College football teams knows that getting to the goal demands change. “Most people get nervous when they hear the word,” he said. “But change is a good thing.”

Ravosa went to college via a football scholarship and has forged ahead on and off the playing field as president of the board of directors of American International College’s Varsity Club, the only non-trustee of AIC’s Capital Campaign Fundraising Committee, a member of the board of the YMCA of Greater Springfield, and at Morgan Stanley in Springfield, where he serves as an associate vice president, financial advisor, and financial planner certificant.

AIC’s Varsity Club is composed of athletic alumni, and its annual Spring Fling was born under Ravosa’s leadership, along with other valuable initiatives. Ravosa believes in supporting students and says that, in order for Springfield to regain its vitality and for positive changes to occur in Western Mass., people need to focus on youth.

That’s why he spends so much time working with the YMCA and AIC.

The 32-year-old has received numerous awards from a variety of organizations, including the March of Dimes. But his focus is always on the next game. “I want to help out and be part of things getting better and better,” he said.

He is thankful for his wife, Theresa, who is his “backbone”; his 9-month-old daughter, Caterina; and his parents, who served as role models and taught him to engage in daily self-examination.

“I always like to push myself to do more,” he said. “I evaluate myself on a daily basis and ask, ‘what did I accomplish today?’”

Which is most certainly a bullish attitude.

—Kathy Mitchell

 

40 Under 40 Class of 2009

Kristi Reale

Age 37: Manager, Audit and Accounting Division and Business Valuation Department, Meyers Brothers Kalicka, P.C.

Kristi Reale says she has two “anniversaries” to mark and celebrate. One is her wedding date (August 8), and the other is the day (May 3) she donated a kidney to her husband of 12 years, Joe.

“They determined that I was the most effective match, better than either of his sisters,” said Reale when discussing how she was the chosen to be the donor, thus giving her another date to circle on the calendar.

There are many such circles to track, given Reale’s personal life and the birthdays of her seven nieces and nephews, but especially her chosen field — accounting, which keeps her busy all year long, moreso in the winter and early spring — and the large volumes of work she does within the community, particularly with the Advertising Club of Western Mass.

And recently, more was added, as Reale was chosen by the partners of Meyers Brothers Kalicka to participate in a three-year leadership program that has been limited mostly to partners and senior managers, a clear sign of the firm’s confidence in her leadership abilities.

Based on the tenets of Stephen Covey, the program is “intense,” said Reale, who used that word early and often to describe her experiences thus far.

All these activities and dates to track do not bother Reale, a self-described workoholic who told BusinessWest, in no uncertain terms, “I don’t like to be bored.”

Suffice it to say, she isn’t, not between her work, which involves everything from business consulting to corporate tax planning; her travel (“I like any place that’s warm”); her 100-pound Akita, Kira; and extensive work in the community.

In addition to her duties with the Ad Club, where she’s known as the “creative accountant” and is heavily involved with the Pynchon Awards, she also donates time and energy to the American Heart Assoc., the Springfield Boys and Girls Club, Holy Name Church, and many other organizations and causes.

—George O’Brien

 

40 Under 40 Class of 2009

Amy Royal

Age 33: Attorney; Partner and Co-founder of Royal & Munnings, LLC

Amy Royal says it has long been her dream to start her own law firm — not a practice, but an actual firm with several lawyers.

When she finally took that bold step last fall with friend and now-partner Amy Griffin Munnings, she did so with nearly equal doses of confidence and trepidation.

“I had a good, secure job,” she said, referring to her work as an associate for the Springfield-based firm Skoler Abbott & Presser. “I was a wife and mother with two young children; I was afraid, especially given the state of the economy.”

Six months into her new venture, which now boasts five lawyers, Royal’s fears have generally subsided. The economy is still quite shaky, but she has a solid client base, capped by East Longmeadow-based Lenox, and a steady flow of work in her specialty — employment-law work on behalf of corporate clients — due in large part to the economic downturn.

“My only regret is that I didn’t do this sooner,” she told BusinessWest in reference to her entrepreneurial gambit, noting that she and Griffin-Munnings are making great strides in the creation of what she considers a rather unique niche in business law — specializing in assistance to women- and minority-owned businesses.

In fact, the partners recently won a contract with the city of Springfield to provide certain services to minority- and women-owned ventures, including legal assistance with obtaining state and federal certification.

A product of what she called girls’ and women’s education — she graduated from Springfield’s MacDuffie School and Smith College in Northampton — Royal said that background has helped her in many ways, and also made her more sensitive to the needs of women in both society and business.

Active in the community, Royal is a trustee of the MacDuffie School, a board member with the Center for Human Development, and former board member of Child & Family Service of Pioneer Valley.

—George O’Brien

 

40 Under 40 Class of 2009

Michelle Sade

Age 32: Operations Manager, United Personnel

Michelle Sade grew up in Ohio, near where that state borders West Virginia and Pennsylvania.

“You could see all three states from the house where I grew up,” she said, adding, in a voice tinged with diplomacy, that people are “more neighborly” there than they are here in the Northeast.

“I’ve been living on my street in Springfield for four years,” she continued, “and I still don’t know some of my neighbors; people keep to themselves here.”

Sade credits her upbringing and the ‘more-neighborly’ attitude that prevailed in the Bible Belt with her many and varied attempts to bring some of that hospitality to the 413 area code, especially in her work with the Young Professionals Society of Greater Springfield. She is credited with co-founding the group in 2007 and helping turn it into a powerful force in efforts to engage young people (those under 40) in the goings-on in the Pioneer Valley — and, hopefully, convince them that they don’t have to leave it to find personal and professional fulfillment.

“I see myself as being a real cheerleader for this region,” Sade, the operations manager for Springfield-based United Personnel, told BusinessWest, noting that she had that role in a literal sense while she was growing up in Ohio. “It’s a great place to live and work … we just need to promote it more.”

Still a member of the YPS board, among many other community-based activities, including work with the American Cancer Society and Children’s Study Home, Sade said she is actively involved with helping to take YPS to the proverbial ‘next level.’ This refers to membership, visibility, and influence in Western Mass. — and also finding it a home, meaning a small office, preferably in downtown Springfield.

If Sade has anything to do with it, YPS will be a good, friendly neighbor — wherever it lands.

—George O’Brien

40 Under 40 Class of 2009

Scott Sadowsky

Age 32: General Manager, Williams Distributing

Scott Sadowsky is following the footsteps of his grandfather. In fact, he followed them right into the proverbial corner office, which is where he sits today as general manager of the 75-employee Williams Distributing in Chicopee.

It was Sadowsky’s grandfather who started the beer-distributing company 50 years ago. But make no mistake, the office and the title are no hand-me-downs. Sadowsky worked hard to earn his place in the family business.

After getting a degree in Business Economics at Brown University (the same school his grandfather attended), Sadowsky joined Staples Inc. in the Strategic Planning department, where he stayed four years, before going to Harvard for an MBA.

“As I approached graduation, I looked at other jobs, but ultimately, I liked the idea of continuing the legacy my grandfather started,” he told BusinessWest. So he joined his father and uncle in the operation of the business, in a position that has him involved in everything from sales and operations to finance.

In addition to his business skills, Sadowsky shares a few other traits with his grandfather. He’s committed to family — he married his high-school sweetheart; their first date was the prom — and also work in the community. He sits on the board of directors for United Way of Pioneer Valley, the Dana-Farber Leadership Council, and the Pioneer Valley Red Cross.

“This is where I live and work, and it’s important for me to help make the community a better place,” he said. “Revitalizing Springfield is important because it helps our retailers, the people downtown selling beer.”

Sadowsky’s office still holds a few relics of the past — his grandfather’s old Brown University chairs, for example — and a few golf putters. Proficiency in that game is one thing he didn’t inherit from his granddad.

“He was a much better golfer than me,” Sadowsky said. “He would shoot par, whereas my handicap is 12 or 13.”

—Amy Castor

40 Under 40 Class of 2009

Gregory Schmidt

Age 29: Associate Attorney, Doherty, Wallace, Pillsbury & Murphy, P.C.

Gregory Schmidt loves Western Mass.

“I came back here after college because of the quality of life. Eveything is fantastic about this region, and I want to see it thrive and be the best place it can be,” he said.

That’s why the member of the Young Professionals Society of Greater Springfield is intensely devoted to volunteer work and his job as an attorney specializing in commercial financing, secured transactions, and real-estate law.

“Small businesses are the lifeblood of the community. I chose my field so I would be able to help others accomplish their goals and dreams,” said Schmidt, adding that he works with banks to help facilitate the establishment and growth of businesses.

The father of 11-week-old William is a member of Springfield Technical Community College’s Scibelli Enterprise Center Advisory Board and works with clients in the Springfield Business Incubator.

“I feel I’m in a unique position to offer advice and services to small businesses. The center is a fantastic venture, and I am proud to be part of it. It helps the whole Western Mass. economy,” he said, adding that growing businesses provide jobs for local people.

Helping is high on Schmidt’s list, especially when it comes to cancer research and programs. His wife had Hodgkin’s disease when she was in high school, and his grandfather and a college friend survived it. “Any dollar raised to combat this is a worthwhile venture,” he said.

Schmidt has been involved with the Jimmy Fund since his college years in Boston. “I did anything I could to help them make their events a success,” he said.

He’s also on the planning committee for the American Cancer Society’s 2009 Evening of Hope Gala, an event he called “a very worthwhile venture.”

It’s the way he feels about everything he does to make the Pioneer Valley the best it can be.

—Kathy Mitchell

 

40 Under 40 Class of 2009

Gretchen Siegchrist

Age 30: Owner, Media Shower Productions

In a way, it began with a farm in Vermont — a special place, not only because Gretchen Siegchrist grew up there, but because it had been in her family for more than six decades.

Which is what made it so difficult to part with. When the time came to decide whether to preserve the land or sell it for development, her family was unable to reach an agreement. That’s when Seigchrist starting filming.

“People can be authentic in front of a camera,” she told BusinessWest. “It allows them to communicate in a way that’s different from any other medium.” The footage became the basis for The Barber Farm, a documentary about her family history and the importance of land conservation.

Pulling stories out of people is what Seigchrist does best, but she didn’t delve into filmmaking immediately. Instead, she began her career as a newspaper reporter.

When she read about how video would become the future of journalism, she returned to school to get a master’s degree in Media, using the farm documentary as her thesis project.

The film won several awards. But upon graduation, Siegchrist saw a more lucrative opportunity in the business world. “I realized pretty quickly I wasn’t going to make a career in documentaries,” she said.

After freelancing for a year, Siegchrist launched Media Shower Productions, a Northampton firm that makes training and other videos that companies can easily put on their Web sites. She also maintains an About.com Web site on video-making and is a founding member of Northampton Area Young Professionals.

As for the land in Vermont, that story has a happy ending. After seeing the documentary, a local farmer decided to rent the land. Now the farm remains at the heart of Siegchrist’s family — and a followup documentary is in the works.

—Amy Castor

40 Under 40 Class of 2009

Erik Skar

Age 38: Financial Services Professional, MassMutual Financial Group

Erik Skar has a motto. “There is no try; there’s only do,” he said.

The 38-year-old — who holds degrees in Psychology and Religion and is father to 3-year-old Julia, who speaks four languages, and 6-month-old Sofia — loves life and describes his own as a dream.

“I’ve been blessed beyond my understanding. If it was any better, you’d have to wake me up,” he said.

It’s a reality-based dream, however. Skar is a Pioneer Valley Montessori board member, belongs to the Chicopee Chamber of Commerce and the Wilbraham Rotary, is past president of Quaboag Business Networking International, serves as a Big Brother, and volunteers for Best Buddies of Western Mass. He rediscovered golf last summer and is on five tournament committees.

Skar has traveled the world, lived in Europe, and beat out 6,000 other candidates to appear on Survivor in Norway, which was filmed in Malaysia. “I’ve seen so much and cannot give back enough,” said the Young Professionals Society of Greater Springfield board member, who was on the Junior Olympic Soccer Team in Norway at age 16.

He is overwhelmed by the opportunity to transform lives in Greater Springfield, in efforts ranging from mentoring to volunteering. Everything he is involved in has personal meaning, and even his job isn’t work to him, he says, because selling disability and life-insurance policies changes lives when tragedy happens.

“It’s fun when you finally find what you are born to do,” he said.

For Skar, that means “cramming” as much as into every day as possible.

“There is incredible affluence surrounded by incredible poverty here, and therein lies the opportunity to make a difference,” he said. “Springfield has a screaming need for people who want to make a difference, and it doesn’t take much.”

He finds YPS inspirational and loves being surrounded by members. “They are doing incredible things that are almost beyond the scope of understanding,” Skar said.

That’s what happens when your motto and dream are action-packed.

—Kathy Mitchell

40 Under 40 Class of 2009

Paul Stallman

Age 39: Owner and Creative Director, Alias Solutions

Paul Stallman can tell you a thing or two about Hummers. After all, he compiled a welding specifications handbook “a mile thick” for the armored parts of the military vehicle — not what you’d expect for someone who now runs a marketing outfit.

Stallman, who grew up in the Midwest, kicked his career off as a mechanical engineer. He wrote the Hummer book in 1990 as an engineer for GMP Metal Products in St. Louis. Later he switched over to Ford Motor Co. in Detroit, where he also met his wife, who happened to be from Chicopee.

Working five years at Ford gave Stallman a taste for Web development. He left to co-found a Web design company with several partners. They worked for big guns like Anheuser-Busch and Boise Office Supplies, but eventually the partners parted ways.

Stallman relocated to Western Mass. to be closer to his wife’s family, and launched Alias Solutions in 2003 to serve the design needs of smaller businesses.

“I don’t need the ego boost of big-company names,” he said. “I would rather be more important to my clients.”

He has since grown his company from a one-man operation to a full-service design agency with five employees and an office in Indian Orchard.

Amidst his busy schedule, Stallman, who has three young boys (including a set of twins), still finds time for the community. He an assistant scout leader for Chicopee Scout Pack 138. He’s also involved in a school program called Crash! that teaches kids responsible driving habits via science. His company, Alias, has also contributed its services to local nonprofits, including YEAH! Network, which works to stem the tide of teen pregnancy.

The Hummer tome, however, is unfortunately no more. “My wife made me throw it out,” said Stallman. “She asked me when I was planning on welding up a Hummer.”

—Amy Castor

40 Under 40 Class of 2009

Renee Stolar

Age 28: President, J. Stolar Insurance Agency Inc.

After Renee Stolar’s father passed away suddenly in 2005, she wasn’t about to let his dream die, too.

After all, she and her brother remembered the humble beginnings of J. Stolar Insurance Agency in Three Rivers — a business their father launched from his basement in 1980.

“My brother and I grew up with it. We spent our whole childhood watching him build this business, and we felt very strongly that we should continue it, not only for Dad but for the family. Our father was active in the community, and this was a way to continue that.”

At the time, Stolar was teaching middle school in Palmer, and her brother was still in college, so she had a decision to make. Having suspected she might eventually work in the family business anyway, she made a quick career switch and took over as president of the agency.

In doing so, she has managed to introduce some fresh ideas and grow the company — which certainly wasn’t a given early on, when few of the agency’s clients were familiar with the founder’s daughter.

“We have a phenomenal client base — really loyal people who stuck with us after my dad passed away and they weren’t sure what was going to happen,” she said. “I love taking care of the things that are important to them — their business investments, homes, sentimental jewelry, cars, the toys in their garage.”

Stolar acknowledges that she left teaching before she expected to, and still keeps in touch with some of her former students. “I loved dealing with children, and I’ve always been passionate about that,” she said, “but you never know what’s coming down the road ahead.”

Sometimes, it’s a motorcycle — specifically, one that a man named Joe Niedziela came in to have insured with the agency last spring.

Today, he and Stolar are engaged to be married — proving, of course, that some unexpected curves are blessings indeed.

—Joseph Bednar

 

40 Under 40 Class of 2009

Tara Tetreault

Age 29: Co-owner and Co-founder of Jackson & Connor

Tara Tetreault says she’s flattered by comments from those who applaud her entrepreneurial spirit and her first-year success with the men’s clothing store Jackson & Connor in Northampton — especially with the economic downturn and the negative impact it’s had on all types of retail.

But she’s more proud of the feedback she’s getting for her work within the community, and how it seems to be generating momentum and more energy for causes and organizations ranging from Best Buddies to the Northampton Chamber of Commerce; from Clarke School for the Deaf to Northampton Area Young Professionals.

“I think that my actions have, in some ways, spawned other people to act,” she said. “I’ve seen it amongst my peers, with people saying, ‘I never thought to do that,’ or ‘I never thought to get involved with that.’”

Elaborating, Tetrealt said she and her partner, Candace Connors, have taken the attitude that, if they are going to do business in the Greater Northampton area, they need to be actively involved with that community.

This mindset has translated into actions ranging from hosting a Northampton Chamber ‘Arrive at 5’ event coinciding with their first anniversary in business, to active involvement with Best Buddies, a group that is committed to enhancing the lives of those with intellectual disabilities.

“It’s all about making connections,” said Tetreault, who told BusinessWest she is humbled by those who remark on her success in business to date, but is more energized by the words and actions of those who want to work beside her within the community.

“It’s nice to see other people get motivated by what we do — it gives me a warm, fuzzy feeling,” she explained. “It comes when other people decide to act in kind — to look in the mirror and see not just themselves, but also the larger picture, and how it’s not just about you, it’s about all of us being in this together and supporting each other, making it work, and making the area a better place.”

—George O’Brien

 

40 Under 40 Class of 2009

Chris Thompson

Age 29: Director of Sales & Service, Springfield Falcons Hockey Club

Chris Thompson has a large collection of hockey memorabilia in his office at the MassMutual Center, from assorted pucks and sticks to a framed copy of that famous photo of Bobby Orr flying through the air as he scored the winning goal to cap off the Boston Bruins’ dramatic charge to the Stanley Cup in 1970.

Maybe his favorite, though, is an old hard hat with the Springfield Falcons logo. It’s a leftover from a strange chapter in the team’s history — the renovation and expansion of the old Springfield Civic Center and the resulting hardships for fans. Those season-ticket holders who made a two-year commitment to the team during that trying time five years ago were made members of the so-called Hard Hat Club and given one of the collector’s items.

Thompson found one of the hats while going through some old boxes in Falcons headquarters, kept it, and gave it a place of honor in his office. He says it speaks to his general job description — “building relationships” — better than maybe any words could.

“That’s essentially what I do,” he told BusinessWest, adding that he takes what might be considered an unusual title in sports management (director of sales and service), but this line on his business card says it all. “Service is just as important, if not more important, than sales. I make sure people enjoy the overall experience.”

This service is provided to fans, sponsors, and other types of clients, said Thompson, and constitutes the ideal job for someone who loved sports while growing up, and wanted to make this field his career.

While not working for the Falcons, the energetic Thompson is involved with a number of community activities, especially the Young Professionals Society of Greater Springfield, which he serves as a board member, and the West Springfield Park and Recreation Department.

With those groups, as with the Falcons, his job is to build relationships.

—George O’Brien

40 Under 40 Class of 2009

Karl Tur

Age 24: Co-owner, Ink & Toner Solutions, LLC

It was the spring of 2007, and Karl Tur wasn’t slacking through his senior year at Bryant University. He was thinking.

“I was beginning to research what I would get into,” said Tur, one of the youngest-ever 40 Under Forty honorees. “I knew I didn’t want a typical job coming out of college. I wanted to go out on my own. And I came across a great opportunity.”

That was Ink & Toner Solutions, a printer-supply shop opened by Serges Lariviere in Amherst the previous year. Tur partnered with Lariviere, and the pair opened a second store in Northampton — and are getting ready to announce a third location soon.

“We supply printer cartridges of all types to households, schools, government offices, and and businesses of all sizes,” Tur said. “We also do printer service and repair.”

But it’s the recycling aspect of the business that has gotten the most … well, ink.

“We recycle old, used cartridges and supply compatible or remanufactured products,” Tur said. “We offer customers a substantial price savings.”

Indeed. For example, an HP color cartridge that might cost $54.99 at Staples or Office Depot costs $20.99 when remanufactured at Ink & Toner Solutions. Considering how much ink companies run through in a year, the savings can really add up — while putting a small dent in the 800 million cartridges being tossed into landfills each year.

The partners also launched Ink Link, an initiative that benefits the Northampton Chamber of Commerce. “Chamber members can take advantage of our discount and learn more about what they can do to create a more sustainable office environment,” Tur said. “At the same time, when chamber members purchase products, we give money back to the chamber as a donation.”

In just six months, the program has raised close to $2,000 for the Northampton chamber, leading to similar partnerships with the Amherst and Quaboag Hills chambers.

Because good ideas get recycled, too.

—Joseph Bednar

 

40 Under 40 Class of 2009

Brenda Wishart

Age 36: Director of Recruiting, Aspen Square Management

Brenda Wishart has played many roles over the past several years, with one clear streak running through all of them: entrepreneurship.

For example, at Bay Path College earlier this decade, she developed the college’s Entrepreneurial Program, not only mentoring students in how to start their own businesses, but also forging educational partnerships between the college and area companies.

“Rather than lecture them about entrepreneurship, we wanted to get them out visiting local entrepreneurs,” she said. Students were directed to examine actual challenges those companies faced and develop ‘living case studies’ to tackle them.

From there, Wishart directed the Entrepreneurship Institute for the Harold Grinspoon Charitable Foundation in 2005, leading a committee of faculty advisors from 13 area colleges with the goal of advancing entrepreneurship education and activity in the Pioneer Valley. The following year, she launched Wishart Associates, an executive-search and project-management-consulting business.

“An unintended consequence of my role at Bay Path is that it gave me the inspiration to jump off a cliff and go out on my own,” she said. “We spend an extraordinary amount of time at work — probably more than with our families. So I’ve always been passionate about helping people find the right match for them.”

Wishart returned to Bay Path in 2007 to launch a satellite campus in Eastern Mass. After studying possible locations and leading a comprehensive marketing campaign, she oversaw the opening of the Burlington campus that fall.

These days, she’s taking a break from working for herself, leaving the company she started to become director of recruiting for Aspen Square Management. But her work with Wishart Associates lives on.

“I’m in the process of phasing out of that and passing the baton along so a new director can run with it,” she said.

Meaning that, because of Wishart’s efforts, at least one more person found the right job.

—Joseph Bednar

Opinion

It’s been an interesting couple of weeks for the Naismith Memorial Basketball Hall of Fame, which has certainly seen better times, especially from a public-relations standpoint.

First, there was the story in the local press revealing some dire financial straits and accounts of a letter sent to the hall’s trustees several weeks ago informing them that if things didn’t improve, and quickly, the shrine might be forced to sell its memorabilia, file for bankruptcy, or close the doors. Within that same story there were comments from the hall’s director, John Doleva, that things had already improved since that letter and that such dire consequences were not likely, but the news had been broken and the response locally was that the hall was in trouble — again, or still.

There was then the expected follow-up comments from area tourism officials downplaying the grim forecasts and expressing hope, and confidence, for a strong summer season for the hall. But soon, there were calls from columnists to stage campaigns to seek donations from millionaire NBA players and former players to save the hall, and even letters sent by Springfield Mayor Domenic Sarno to state and federal leaders seeking some kind of financial help — aid that Doleva says isn’t needed.

Then there was some criticism in the media that hall officials had lost out on a golden opportunity to bring some badly needed attention to the shrine by refusing to move off a Sept. 11 date for the 2009 induction ceremonies — featuring a very strong class headlined by Michael Jordan — thus likely precluding a visit from President Obama, an avid basketball fan.

Amid these somewhat conflicting reports, it’s hard to gauge just what kind of financial shape the hall is in, but what seems clear is that the facility needs for some good things to happen — soon and for the long haul. It needs to have a very strong summer to stabilize its financial picture and calm the doubters, who are many. Then, it must make the very most of the opportunity presented by the induction of Jordan this fall. He is, in many respects, still the face of the game of basketball, and when he comes to Springfield to be enshrined, the world will be watching.

But the hall needs more than a strong finish to 2009. It needs some long-term stability that can only be gained from attaining a better, higher place in the region’s psyche. The hall has always been a part of the Pioneer Valley’s cultural and business scene, but it has never approached the level of recognition and importance achieved by the baseball and football halls of fame. In fact, in many circumstances people don’t even say ‘Baseball Hall of Fame’; they simply say ‘Cooperstown,’ the town in Upstate New York where that shrine is located.

How does Springfield gain such status, or something approaching it? It will likely take a strong branding, or rebranding, effort to make the city synonymous with basketball. Right now, it’s a long way from that place, in part because of past history and the city’s connection with manufacturing and, especially, the Springfield Armory, but also because of recent history and the city’s many financial and image problems.

Turning things around will take a concerted effort on the part of the hall, city and state tourism officials, elected leaders, and even area residents and business owners who must understand that the hall is not just another tourist attraction.

Local tourism officials have a lot on their plates and many priorities — including an underperforming convention center that has become the focus of a broad, new marketing effort called ‘Springfield First.’ But a stronger focus on Springfield, the Hall of Fame, and the game of basketball is something that’s needed.

In the end, donations from NBA players and emergency support from federal and state sources are not going to put the hall on solid financial footing for the long term. Only a strong, committed effort to permanently and forcefully connect Springfield with basketball can do that.-

Features
How to Turn Such Individuals into Positive Performers

These days, we often hear stories of toxic assets, toxic waste dumps, and toxic shock syndrome. But increasingly the adjective ‘toxic’ is being used to describe a deplorable employee.

We have all likely dealt with a toxic employee or colleague at some point in our working life. We can easily identify the toxic employees as the few individuals who may constitute less than 1% of the workforce, but are responsible for over 90% of all the personnel issues in the workplace. They are frustrating, annoying to deal with, and a morale buster — rarely friendly, often bitter, and occasionally downright offensive. At first glance, the quick and easy reaction to having a toxic employee is to fire the individual. However, from a management perspective, approaching and handling a toxic employee is not always as easy as it may seem.

Although the toxic employee may have a detestable attitude, the individual may be exceptionally talented, very hard-working, and incredibly valuable to the company, making it difficult if not impossible to terminate the individual. The toxic employee may also have significant ties or seniority with the company, making termination highly emotional and politically sensitive, and thus an undesirable option. In addition, terminating the employee may result in litigation, which can be costly and emotionally draining to the employer even when it prevails.

This article will identify possible reasons why a seemingly excellent hire turns out to be toxic, or why a long-standing employee has deteriorated into a hostile individual. In addition, we will focus on the proper approach employers should take toward transforming a toxic employee into a positive performer.

Identifying the Problem

What is a ‘toxic’ employee? Simply, it’s an employee who regularly causes problems with or between co-workers, managers, customers, and clients. Symptoms of a toxic employee include:

  • A decrease in or poor morale;
  • A decrease in or lack of productivity;
  • An increased frequency in arguments between the employee and others;
  • A sense that the employee is increasingly frustrated because ‘things just aren’t going right’;
  • A negative, antagonistic attitude;
  • An increase in negative comments and personal attacks;
  • An increase in hateful, harmful, or nasty gossip and rumors;
  • An unwillingness to work overtime or stay late without reason;
  • An unwillingness to go the extra mile while encouraging others to refuse as well;
  • An unwillingness to help out others; and
  • Bullying other employees.
  • Within the broad category of toxic employees, we can also make specific diagnoses. First, the most potentially poisonous employee is the passive-aggressive individual, who is the master of manipulation. They may be passive and friendly to your face, but engage in aggressive and hostile acts behind your back. A passive-aggressive employee may engage in subtly subversive tactics such as gossip, sarcasm, or cheap shots, or far more devious and destructive conduct such as constantly breaking the chain of command, sabotage, or retaliation.

    Another common toxic employee is the ‘whiner’ who constantly complains and avoids resolving issues. Because the whiner lacks self-confidence, he or she feels powerless to do anything to resolve or eliminate an unpleasant or difficult situation, so instead they complain about it.

    In addition, ‘arguers’ frequently turn into toxic employees. The arguer is typified by someone who constantly challenges supervision and is determined to change another’s point of view and usually will not let up until they do.

    Many other types of employees may also be classified as toxic if their behavior has a distressing impact on morale or performance. They have names, or designations, including ‘space cadets,’ ‘power grabbers,’ ‘drama kings and queens,’ ‘clingers,’ the ‘entitled’ (employees who believe they deserve a raise or promotion even thought they have not done anything to deserve it), and the ‘incompletes’ (employees who never complete a project and always believe their partially completed work is good enough).

    The Creation of a Toxic Employee

    While some people may be naturally or intrinsically hostile or offensive, oftentimes employees turn toxic due to poor management. In addition, placing sole responsibility with the employee when a toxic situation arises is inconsistent with the essential management credo: ‘give credit when things go well; take responsibility when things go wrong.’ Thus, it is incumbent for management to take a good look in the mirror when a toxic employee starts impacting the work environment. Specifically, supervisors and managers should engage in some introspection and ask themselves the following questions when an employee becomes toxic:

    • Did we strive to meet the wants and needs of the employee? Studies have shown that employees most desire: (1) full appreciation for a job well-done; (2) interesting work; and (3) a say in things. In fact, these intangible, respect-oriented needs often surpass an employee’s desire for better wages, benefits, or promotional opportunities. Obviously, a work environment mired in a lack of communication, disrespect, harassment, and boring work will manifest itself with poor production, less efficiency, poor morale, absenteeism, tardiness, disciplinary action, and other ‘toxic’ problems.
    • Was the employee the best-qualified candidate for the job? Oftentimes, a person becomes toxic simply because they were not fit or qualified for the job. An inability to perform or complete tasks in a satisfactory manner can easily turn an otherwise pleasant individual into a difficult employee.
    • Did the employee have a good understanding of the expectations of the job? On some occasions, the employee was hired expecting to perform certain duties but quickly ended up doing something completely different. Employees can easily become frustrated, angry, or hostile if they are forced to do tasks contrary to their expectations. In addition, it is essential that management inform potential and new employees, during both the interview and at the time of hire, (1) the specific day-to-day job duties and responsibilities so no ambiguities exist regarding the expectations of the job; (2) that it is an essential function of the job to work with other employees as a team; and; (3) that all policies and rules relating to harassment and treating others with respect are strictly enforced.

    • Did the employee receive adequate training? An employee forced to complete projects or work without proper training is analogous to a surgeon being expected to conduct an operation without a scalpel, anesthesia, or X-rays. Obviously, the surgeon is going to quickly become very frustrated and angry — and guess how the patient feels! Employees likewise asked to perform a job without the necessary tools or training can quickly turn hostile, especially if they are criticized for poor performance.
    • Did the employee receive adequate and consistent evaluations? Constant feedback and communication are essential to effective performance management. Employees should be aware of any ongoing issues and given the opportunity to correct or improve their performance. In addition, an evaluation that merely glosses over performance issues will undoubtedly come back to haunt the employer when those performance problems become far more severe and pervasive.
    • Turning the Toxic Employee into a Positive Producer

      When a toxic employee is in your midst, do not lose hope. With some effort on the part of management and the employee, the situation can be reversed or, at a minimum, reach a level where the employee no longer becomes a drain on the employer.

      When a toxic employee rears his or her hostile head, employers should adhere to the following five-step protocol, which will help management and the employee stay focused on resolving the particular situation.

      Step 1:Identify the Problem. In other words, what is the employee not doing that he or she should be doing? Without getting a handle on the specific issue at hand, it will be difficult for management to set an appropriate course of action. Refer to policies, job descriptions, evaluations, written instructions, prior corrective action, and other performance documentation.

      Step 2:Engage in an Interactive Dialogue with the Employee. Effective communication is essential! When a toxic situation arises, management must deal with the employee head on. Ignoring the issue or hoping the problem will go away on its own will likely result in the situation getting worse. In particular, the employee must be informed that his or her behavior is causing a problem. For example, if the employee is creating a toxic work environment by not working with or assisting other employees, the employee should be told directly, “it is a requirement of your job to assist your co-workers and work as a team. And you are not assisting your coworkers or being a good team player.” Be sure to provide particular setails.

      Step 3:Listen attentively to the employee’s reasons for his or her toxic behavior. You must give employee the opportunity to tell his or her side of the story. In particular, the employee may have a serious underlying problem, such as a health or personal issue, that is responsible for the toxic behavior. When speaking to the employee, listen carefully, take good notes, and remain calm. Very importantly, recognize any potential legally protected rights (i.e., disability, medical, or Family Medical Leave Act (FMLA) issue) that may obligate the employer to provide a possible accommodation or leave of absence.

      Step 4:Identify your responsibilities as a manager for addressing the performance problem. If the employee raises a potential legally protected right (disability, medical, or FMLA issue), refer the person to human resources or the appropriate person. However, if the employee does not raise any legally protected rights or if the employee cannot substantiate any disability, medical, or FMLA excuse for the poor performance, then engage in effective performance management. This may include any combination of the following: coaching, referral to the employee-assistance program (EAP), training, mentoring, corrective action (e.g., warning, suspension), or performance improvement plan.

      Step 5:Collect and Prepare the 3 D’s (Data, Details, and Documents). Any time you are engaging in effective performance management, you must have the data to support your conclusion that the employee is engaging in toxic behavior. Data would include any and all examples of offensive conduct or poor work performance, including offensive E-mails, written statements from coworkers or others, documents with mistakes, time cards, etc. You must also have the specific details. General and vague references, such as referring to the employee as being “frequently late,” a “poor performer,” or a “poor team player,” are inadequate. Obtain specific dates, times, quotes, and names of witnesses. The details should also include all policies being violated and job requirements not being adequately performed.

      Additionally, the details should include the employee’s excuses or reasons for the toxic conduct. Lastly, document carefully. Performance documentation (e.g., evaluations, performance plans, and corrective action) should identify the factual details of the specific problems at issue but should not state any reason or excuse related to a disability, medical condition, or right protected under the FMLA.

      Engage in Verbal Coaching for Optimal Employee Performance

      Verbal coaching is the most-recognized and cost-efficient tool for improving employee performance. In order to transform a toxic employee into a positive perform, you must build an effective work relationship and motivate the employee to change his behavior and improve his performance. Coaching is the easiest and most effective means of accomplishing those goals. But to be effective, coaching should be direct and timely and provide accurate, constructive feedback about the employee’s problematic conduct.

      There are generally two types of verbal-coaching strategies: ‘on-the-spot coaching’ to recognize and compliment good work; and ‘one-on-one coaching’ to improve and/or correct employee performance. On-the-spot coaching should be used by a manager on a daily basis to recognize the employee for his or her efforts and good work, and to help the employee gain greater competence and confidence in the job. Stated somewhat differently, managers should continually praise an employee for a job well done and going the extra mile.

      One-on-one coaching, however, requires planning to be effective. Because one-on-one coaching will undoubtedly be used to address the toxic problems, you will definitely need your 3 Ds (data, details, and documents) as well as a prepared plan of action. When meeting with the employee, first, remain calm and friendly, but make sure the employee knows exactly why the coaching is necessary. Second, get an agreement with the employee that the exhibited poor behavior is not acceptable. This is not always easy, particularly when an employee is adamant that he or she has done nothing wrong or blames others. However, at a minimum, get the employee to both acknowledge the expectations of the job and accept that any violations of policies will not be tolerated.

      Third, explore alternatives. Make suggestions to the employee on how he or she can become a positive performer. Also, ask for and acknowledge the employee’s own possible solutions to deal with the problem, and then discuss the benefits and drawbacks of all suggestions.

      Fourth, get a commitment to act. Although the employee may be in a state of denial regarding his or her toxic behavior, employees may still be willing to commit to a course of action to improve performance in order to avoid further disciplinary action.

      Fifth, follow up. Obviously, it is not enough that the employee states that he or she will improve his or her performance. Schedule future one-on-one meetings on a weekly or biweekly basis to check in with the employee on his or her efforts to comply with the agreed-upon performance improvement plan. As stated above, it you establish an effective work relationship with the person and keep the lines of communication open and ongoing, you are in a much better position to help transform the individual into a positive employee.

      Conclusion

      Employers need not become exasperated when an employee becomes toxic. Of course, in severe situations, termination may be the only viable option. However, in many instances an antidote may prove successful — namely, effective performance management. By addressing the specific performance problems directly, establishing open lines of communication, and engaging in effective one-on-one coaching, problematic employees can become or return to being positive performers.

      Clearly, a proactive management approach to dealing with toxic employees, while not always easy, is a far more prudent and efficient investment than either allowing the problem to fester or summarily terminating someone who may otherwise be a valuable employee.

      Edward R. Mitnick is an experienced employment and labor attorney specializing in employment litigation, labor relations, legal training, investigations, and alternative dispute resolutions. He owns a consulting firm, Just Training Solutions, LLC, based in Springfield, which provides effective employment training, consulting, and investigative services to employers throughout the U.S.; (413) 735-1773;[email protected]

      Features
      Photos from the Difference Makers’ big night out

      A crowd of close to 400 people turned out at the Log Cabin Banquet & Meeting House on March 26 as BusinessWest staged its inaugural Difference Makers gala. The event honored the first class of Difference Makers, as selected by the magazine, for the contributions to the community and work to make the region a better place in which to live, work, and play. Those gathered saluted Doug Bowen, president of PeoplesBank; Kate Kane, director of the Springfield office of the Northwestern Mutual Financial Network; Susan Jaye-Kaplan, founder of GoFIT and co-founder of Linked to Libraries; Bill Ward, executive director of the Regional Employment Board of Hampden County; and the Young Professionals Society of Greater Springfield.

      Difference Maker Bill Ward, second from right, is seen with, from left, Sally Fuller, Cherish Every Child project director for the Irene E. & George A. Davis Foundation; Wanda Flores, administrative assistant at Springfield Technical Community College; Jorge Costellano, administrator for the Workforce Development Department at Springfield Public Schools; and Mary Walachy, executive director of the Irene E. & George A. Davis Foundation.


      BusinessWest advertising account executive Michael Hurczyn, far left, with those representing event sponsor Sarat Ford Lincoln Mercury and other guests; from left, John DeLecchi, business development manager at Sarat; Jack Sarat, dealer and principal; Ron Dowling; Mark Bartos, account executive at ABC40 and FOX6; Jeff Sarat, general manager; Rick Daigneault, commercial truck sales manager; and Nancy Nielson.


      Members of the Community Music School of Springfield’s String City entertain attendees at the gala.


      Difference Maker Doug Bowen, president of PeoplesBank, with his wife, Anna.


      Difference Maker Kate Kane, right, with Anne Paradis, CEO of event sponsor MicroTek.


      BusinessWest advertising account executive Dianne Baribeault, with Michael White, left, director of operations and marketing for event sponsor PAZZO restaurant; and Richard DeBonis, senior vice president of Marketing for Hampden Bank.


      BusinessWest Editor George O’Brien, Difference Maker Kate Kane (center), and BusinessWest Associate Publisher and Advertising Manager Kate Campiti pose with Kane’s ceremonial plaque.


      BusinessWest advertising account executive Tina Kuselias, with Rich Webber, left, owner and treasurer of event sponsor Webber & Grinnell Insurance; and Bill Grinnell, owner and president of the firm.


      Difference Maker Susan Jaye-Kaplan, left, with Janet Crimmins, her partner in a venture called Linked to Libraries, and Tim Crimmins, Janet’s husband and president of the Bank of Western Massachusetts.


      Networking prior to the formal ceremonies are, from left, Rich Webber, owner and treasurer of event sponsor Webber & Grinnell; Christy Hedgpeth, former Spalding executive and one of BusinessWest’s 40 Under Forty, class of 2007; Peter DeMallie, president and CEO of Design Professionals Inc.; Bill Grinnell, owner and president of Webber & Grinnell Insurance; John Prenosil, principal of JMP Environmental Consulting Inc.; Ned Lutz, commercial lines account executive with Webber & Grinnell; and John Bidwell, president of Bidwell ID.


      The unofficial theme for the night was the Butterfly Effect — the concept that small events can have large, widespread consequences — which sums up the importance of the Difference Makers and their contributions.


      Kate Campiti welcomes attendees to the gala.


      George O’Brien and Kate Campiti present Susan Jaye-Kaplan with her plaque.


      Event sponsor Sarat Ford Lincoln Mercury had a number of the car-makers current models on display in front of the Log Cabin.


      David White, owner of event sponsor Exclusive Car Service, which delivered many of the Difference Makers to the event in limousines, addresses the audience.


      Alyssa Carvalho, current president of the Young Professionals Society of Greater Springfield shares the stage with the group’s board members as she accepts the Difference Makers plaque from George O’Brien.

      Sections Supplements
      Diversity Is the Name of the Game for This 60-year-old Venture
      Darrin Harris, left, and Jeff Noble

      Darrin Harris, left, and Jeff Noble, third-generation owners of Hill-Engineers, Architects, Planners Inc., say diversity is one of the keys to the company’s success.

      With so many companies coming and going these days, longevity is a trait to celebrate. Thus, Hill-Engineers, Architects and Planners Inc. of Dalton has a lot to be proud of; this year, the company celebrates its 60-year anniversary.

      While doing so, it will reflect on a number of changes — within the industry and at the company as well.

      Founded in 1949 as Hill-Engineering, the company has its roots in the paper and pulp industry. Founder William (“Bill”) Hill was a mechanical engineer by trade who did work for the paper companies. He kept their machines in tip-top running condition through the ’50s and ’60s, during a time when the paper and pulp business in the Pioneer Valley was going strong.

      When the paper industry went into decline, Hill was wise enough to diversify and expand his services to include other types of engineering, mainly structural and electrical. Sometime later, the company added architecture, and in the ’80s, it added civil engineering and land surveying. In 1987, the firm changed its name to reflect its new offerings.

      Today, the 37-employee Hill-Engineers (note the ‘ing’ is dropped) still does work for paper companies — including Crane and Co. of Dalton, which, among other things, makes paper for U.S. currency — but paper is no longer its core business.

      Darrin Harris, manager of the civil survey division of Hill-Engineers, one of the firm’s current owners, explained the company’s growth in simple terms. “We started doing work inside the building, then we did the building itself; then we moved to the outside of the building.”

      The company’s three current main offerings include:

      • Engineering. This division of the company includes mechanical, electrical, and structural engineering. It focuses on designing HVAC, plumbing, and fire-protection systems. This is also the group that designs machines for paper mills.

      • Architecture. Hill-Engineers has three in-house architects who focus mainly on commercial and industrial work. “We’ve designed whole buildings, but we also do things like take existing buildings, redo the interior, and change partition walls,” said Harris.

      • Civil engineering and land surveying. This division of Hill-Engineers handles the outside of the building, everything from roads to the water-supply systems and other utilities that serve the building. This group also does surveying and handles the environmental permitting for land development.
      • Change of Hands

        Hill-Engineers’ ownership is now on its third generation. In 1980, founder Bill Hill figured he’d had enough of the business. He incorporated the company and sold the majority of stock to five employees (four men and one woman) who became the new owners. The remaining stock was divided among the employees in an employee stock-ownership program.

        Over the past decade, the company switched hands again as gradually, the second generation owners retired one by one, forfeiting their piece of the pie. Now the company is in the hands of two owners, Harris and Jeffrey Noble, who is the company president. A third owner, Bill Stevens, retired recently.

        Both Harris and Noble like to think of their company as a family. “We have people who have been here a long time,” said Noble. In fact, the two of them started working for Hill-Engineers during their college days, interning during the summer, and eventually taking full-time positions when they graduated.

        The majority of Hill-Engineers’ employees work out of the firm’s Dalton office. Recently, the company invested $35,000 in acquiring a three-person surveying office in Adams.

        “We opened that about five years ago, with Northern Berkshire County going through a growth spurt,” said Noble. “There was a surveying company in Adams [Neff Associates] that closed due to the death of its owner, and the son didn’t want to run the business anymore, so we bought it and kept it open.”

        High-profile Projects

        The types of projects that Hill handles have changed over the years as well. “We used to do mainly industrial types of projects, and now we’ve expanded to commercial and residential work,” said Harris. With the recent and profound downturn in the housing market, the company has picked up more municipal projects, he told BusinessWest.

        “We’re doing a lot of work for the Department of Housing and Community Development,” said Harris, adding that “we’re also working for the Department of Conservation and Recreation, so it seems like we are doing a lot of public types of work.”

        Several of those projects fall into the ‘green’-building realm, said Harris, who talked with BusinessWest about four high-profile projects the firm is currently involved in:

        • The Berkshire Wind Project. One day soon, 10 wind turbines on the top of Mount Brodie will provide green energy to the region’s power grid. Hill-Engineers is handling the site engineering and road design for the project. “We’re also doing all the permitting,” explained Harris. “We go to the public meetings for the Conservation Commission and Zoning Board of Appeals.” They are looking at finishing the site excavations by end of this summer, he said.

        • Hoosac Wind Power Project, another wind project, this one involving 20 wind turbines on Crum Hill in Monroe. Similarly, Hill-Engineers is handling the site plans as well as the permitting, which is the most complicated and frustrating aspect of the project. “There’s a lot of red tape and hoops,” explained Harris. The project was recently appealed to the state Supreme Judicial Court, and, according to Harris, there’s no telling when the project will be completed.
        • Housatonic River Cleanup. General Electric discharged PCBs, or polychlorinated biphenyls, into the river until 1977. After five years of hard work, the river is nearly cleaned up, and Hill-Engineers is a big part of that effort. “We did some of the design on the erosion control and retaining wall,” said Harris. “And we oversaw a lot of the excavation to make sure the construction company was doing what it was supposed to.”
        • Road to Mt. Greylock Reservation. This project involves repaving a 10-mile road up to Mt. Greylock. Hill-Engineering has been the watchdog for the Department of Conservation and Recreation (DCR), making sure that that the contractor was building the road and infrastructure according to plans. “We had three guys up there for two years during the construction season,” said Harris. The new road opens this summer.
        • Sixty years in business is a big achievement. Will Hill-Engineers be doing any celebrating? “I’m sure we will do something for our 60th, probably this summer,” said Harris.“And I’m sure it will involve champagne or some other beverage of choice. We do like to have fun here at Hill.”

          Sections Supplements
          Western Builders Expands on Its Solid Foundation
          Paul Ugolini

          Paul Ugolini says the economic downturn has created a highly competitive state that is just one of the many challenges facing builders today.

          When discussing the changing nature of the construction sector in western Mass, Paul Ugolini looked to the past to contemplate the future.

          President of Western Builders in Granby, Ugolini said that his shop, like many others, once employed a front-to-back approach to construction.

          “A long time ago, general contractors used to do all their own work in the construction industry. Now a lot of them don’t,” he said. “But typically, a GC would do their own foundation, their own carpentry, the masonry, plastering. Now, because of the way the economy is, and with competition so strong, they sub it all out. Someone who does it all the time, they can do it far more efficiently than you can.

          “Maybe a handful of shops still operate like that,” he continued, meaning the way it was years ago, “but that’s one instance where the industry has reinvented itself, and that’s only been within the last 15 years. Who knows what will happen in the next 10 years?”

          Construction in the Pioneer Valley is currently at its most competitive state in decades. Ugolini’s response to the changing face of the industry is to make sure that his team not only gets the job done right, but lets that job get more jobs.

          Talking with BusinessWest recently, Ugolini considered the past, the present, and the future of both Western Builders and his industry.

          Third Time’s a Charm

          Ugolini is a good example of the hard work that will pay off in climbing the corporate ladder.

          After graduating in the mid-’80s with a bachelor’s degree in Civil Engineering from UMass Amherst, he said that he’s worked in the construction field ever since.

          “I used to work for Macomber Builders out of Boston for a few years, and at one time they were talking about opening up a satellite office out here,” he said. “They ran out of work, and my option was to go back to working in Boston, but Western Builders had a job opening here, and I was thrilled to be able to return permanently to the area.”

          After starting out as a project manager in 2000, he steadily climbed the ranks to become the third president of the 34-year-old firm.

          While owned by the parent organization the O’Connell Companies, which also owns the larger construction firm Daniel O’Connell’s Sons, Western Builders doesn’t feel any competition from that local heavyweight.

          Ugolini calls his firm “small to mid-size,” with a current staff of 15, which traditionally keeps its project roster in the under-$10 million range, putting the company in a different ballpark than its big brother in the field.

          “Most of the work we do is in the local area,” said Ugolini, and he offered a roster of clients and projects including Bay Path College, Smith College, Glenmeadow Retirement Community in Longmeadow and the Lathrop Retirement Community in Easthampton. Additionally, Western Builders teamed up with world-famous architect Graham Gund to build the contemporary retail and residential complex in the center of South Hadley called the Village Commons.

          “We do a mix of work from colleges to supermarkets, assisted living, multi-residential,” Ugolini said. “We do all kinds of things. The only thing we don’t do is heavy and highway work, roadwork, bridgework, that kind of thing. Which we probably should because that’s where the money is going to come in the future.

          “We have a great reputation,” he continued. “We have some real talent in the field, with some superintendents that have been with us for a long time.”

          And the word from the other side of the boardroom table is similar in nature.

          Holyoke City Planner Kathleen Anderson said that Western Builders’ work on the Jones Ferry Boathouse has been very well-received, and that comments coming into City Hall are favorable for this example of green architecture on the Connecticut River.

          “This is a very important project to the city,” she said, “given that it is the only public access Holyoke has to the river. There are some complex systems at the building, like the green roof (planted with vegetation to absorb rainwater) and the solar systems, but everything is working out perfectly. We look forward to the building put into use later this spring.”

          Further south in the Paper City is another example of Western’s work, one that is likely to lead to additional work for the client.

          After an $8.9 million Housing and Urban Development-assisted project for the Sisters of Saint Joseph in Holyoke, Western Builders put its reputation to task. Completed in 2008 at the congregation’s Mont Marie campus, the facility was designed to meet the needs of affordable housing for area senior citizens.

          Sr. Denise Granger is on the Leadership Team for the SSJ, and also is the president of the Mont Marie Senior Residence Inc.

          “This was our first venture into a large project,” said Granger. “The work involved a gut, rehab of one of our buildings, and had to be tailored to be accomplished within the amount of money we had. We had a lot to learn and had a lot of guidance, but some of our best advice and ideas came from Western Builders’ site supervision, Mike Guy, and the project supervisor, Mike Flanders. As the 14-month project unfolded, we developed a mutual understanding and built a trust level that resulted in a wonderful building.”

          The results paid off. Granger mentioned that, due to such a positive relationship with the builders, she plans to contract with them again for another large project on the books for the SSJ.

          Bidding Wars

          Ugolini noted that Western Builders has a few projects on the books for the coming year and that, while times are tight, he isn’t too worried about how the economic climate is going to affect his shop. “We do have a fairly decent backlog; it’s just about waiting for those things to start,” he said.

          But the economy is hitting the sector at large pretty hard, and the nature of project bids has gotten to a level Ugolini has never seen in his time in the field.

          “We’re bidding things on and off,” he continued. “We’ll bid things where we think that we’ll actually have a shot at getting the project.”

          But after a recent open call for bids at Holyoke’s Multimodal Transportation Center at the old fire station on Maple Street, Ugolini shook his head as he described the scene. “You’d think it was a pancake breakfast, there were so many builders there. The architect had two people walking around with sign-in sheets because of the volume. I’ve never seen anything like that. It’s unbelievable. What do you think you need to do to get a job like that? You have to go in there with either nothing as your margin, or below nothing.”

          He mentioned that Western Builders would consider looking outside the region for work, but not often, and laughed when talking about people’s commitment to keeping local workforce on a project. “You always hear that when the client goes before the Planning Committee!”

          After completing the Red Robin restaurant chain’s Holyoke outlet, Ugolini considered his firm in good stead for the pending Wilbraham branch. “We lost that bid to a Maine contractor. Everybody he hired was from Maine; not a single person was local. I don’t know how he can afford to do that. Maybe labor rates are much different in Maine, and they could be more aggressive,” he laughed.

          Western Influence

          Ugolini said he gets the feeling that many of the shovel-ready stimulus projects are going to be outside the purview of his firm. “Most of them, from what I’ve seen, are roads,” he said. “And if not, they are either really huge, or very minor.

          “For us,” he continued, “we are going to go after more of those multi-housing projects,” to capitalize on a winning formula for Western Builders.

          Green architecture might prove to be the big buzz of the Obama years, and after finishing the Boat House in Holyoke, Western Builders will be no stranger to that trend. But Ugolini doesn’t know how much he sees those techniques trickling down to the everyday project.

          “These systems are costly, and really, how many people in this area can afford to put up green buildings?” he asked. “My definition of green architecture goes beyond paint, or products, and smaller details. I think of all the building systems — wastewater, solar. The larger colleges can afford this, but an investor putting up a couple-million-dollar office building somewhere, would they spend that kind of money? I don’t know.”

          While the job market for the building industry looks into the future of 2009 with hope for a return to a stable economy, Ugolini said that Western Builders is well-placed to continue in the same direction. “The best thing for us to do is to keep going in the direction we’ve been going, and to wait for the projects we’ve got on the books to get their funding.

          “But,” he conceded, “maybe some reinvention could be considered. It’s an increasingly changing market out there, and we’ve got to come up with competitive ways to get the job done.”

          Since the start, that’s been the business model at Western Builders.

          Uncategorized

          It should come as no surprise that, if you hire a contractor to make improvements to your property, and you fail to pay him or her, the contractor has a right of action against you and may seek to place a lien upon your property. What is surprising, however, is that, if this contractor fails to pay any of his or her subcontractors, one of them may be able to place a lien upon your property as well.

          In short, although you have paid your contractor all sums that are due, your property may still be at risk. The contractor’s failure becomes your liability.

          As in most states, Massachusetts has a mechanic’s lien statute. This statute is codified in Mass. General Laws Chapter 254. In essence, the mechanic’s lien statute allows a contractor to place a lien upon property to secure his or her payment. This seems reasonable. What most people would view as unreasonable though, is to allow a subcontractor to place a lien upon your property, after you have paid the contractor in full. As with most areas of construction litigation, perils such as these can be avoided with a small amount of forethought and preventative action.

          The statutory scheme for mechanic’s liens provides protective alternatives to avoid or dissolve any lien placed upon one’s property to those who are potentially subject to a mechanic’s lien. The first order of protection is to secure a no-lien or blanket bond. Once filed, these bonds stand in the place of the real property.

          Another type of bond is the target bond. This is used when the property is already the subject of a lien, and the property owner wishes to substitute a bond in place of the lien. This type of bond is most commonly used when a property owner wishes to refinance his or her property and is unable to do so because of a pre-existing lien. When a particular lien is ‘bonded off’ by a target bond, the property owner must serve notice of the recording of the bond to the lien holder.

          While the filing and posting of bonds can help alleviate some of the complications that arise from the filing of a lien, the best remedy for a property owner is to never have the lien arise in the first place. Rest assured that, if the company issuing the bond eventually pays the subcontractor, it will seek reimbursement from you.

          In Massachusetts it is illegal to require a contractor or subcontractor to execute a blanket lien waiver prior to performing his or her services. Although you cannot require a contractor or subcontractor to agree that they will not file a lien upon your property, you can require such a waiver at the time of payment. In most construction contracts, especially ones for new construction, payments are made to the general contractor at different intervals throughout the project. Prior to tendering any funds to the general contractor, the property owner should require that the general contractor, and all subcontractors who will perform services on the project, will agree to execute a lien waiver. This protects you from essentially having to pay twice.

          In order to ensure that all the applicable subcontractors have executed a lien waiver, you must first know what subcontractors are being retained. As such, all construction contracts should contain a provision that the general contractor will provide you with a list of the subcontractors that he or she plans to use on your job. Although this provides you with a limited degree of awareness, however, it is no substitute for firsthand observation.

          There is no such thing as being too proactive when it is your project. The old adage stands true here; an ounce of prevention is worth a pound of cure.

          Adam J. Basch is an associate with Bacon Wilson, P.C. He is a member of the Litigation Department with expertise in the areas of construction litigation, personal injury, general litigation, and creditor representation; (413) 781-0560,[email protected]

          Departments

          About Record Retention

          By CHERYL M. FITZGERALD, CPA, MST:

          Individuals

          1. Tax files — documents that support your tax return, deductions, and credits, such as receipts and cancelled checks, should be kept for seven years (note exceptions below), but the actual returns should be retained permanently.

          2. Banking records — keep separate files for checking and savings. Save your statements for a year to substantiate year-end 1099 statements. Cancelled checks can be discarded after a year, except when part of the tax file.
          3. Investment reports — keep separate files on each account you hold; different transactions have different tax consequences. At a minimum, you should keep this information until three years after you file the return reporting the sale.
          4. Retirement-plan information — keep files on all retirement plans including IRAs, 401(k) plans, and employer pension programs, and retain copies of all annual statements. These files should be maintained permanently.

          5. Insurance policies — copies of all current insurance policies should be maintained in separate files and kept permanently for 10 years after the policy expires.

          Business Entities:
          6. Corporate records — tax returns, articles of incorporation, board of directors/stockholders’ minute books, bylaws, capital stock certificates, and organization charts should be retained permanently.
          7. Accounting systems — accounting records such as balance sheets, cancelled dividend checks, cash-disbursement journals, and receipts journals should be retained permanently. Other records, such as payable and receivable ledgers, bank reconciliations, bank statements, and cash/charge slips, should be kept for seven years.
          8. Fixed assets — invoices or purchase documents that substantiate cost should be retained until seven years after the asset is disposed of or sold. Depreciation schedules and inventory records should be retained permanently.
          9. Human resources — most HR records such as settled accident reports, medical benefits, disability benefits, and personnel files should be retained for seven years after termination. Pension/profit sharing plan agreements and personnel files of current employees should be retained permanently.

          10. Legal documents — documents such as bills of sales, permits, all types of contracts, legal correspondence, deeds/titles, stock and bond records, and licenses should be retained permanently.
          Cheryl M. Fitzgerald is a senior tax manager with Meyers Brothers Kalicka, P.C. in Holyoke; (413) 536-8510

          Departments

          Brown Bag Lunch Series

          April 15: Dr. Linda K. Fuller, Senior Fellow, Northeastern University, will present a lecture titled “Communication is Key to AIDS in Africa” at noon at One Financial Plaza Community Room, third floor, 1350 Main St., Springfield. The lecture, part of the Instant Issues Brown Bag Lunch Series, is sponsored by the World Affairs Council of Western Mass. Fuller, who has lived and worked in Africa, has determined that communication holds the key to our understanding of and dealing with AIDS in Africa and beyond. The cost of the lecture is $8 (bring a lunch) or $15 (tuna, turkey or vegetarian sandwich included). Reservations must be made by April 13 to (413) 733-0110.

          Home Builders Course

          April 15: The Home Builders Assoc. of Western Mass. will sponsor a six-session course beginning April 15 to help individuals prepare for the Massachusetts Construction Supervisor’s Licensing Exam. Sessions will be conducted at the Home Builders Assoc. headquarters, 240 Cadwell Dr., Springfield, for six Wednesdays from 6 to 8:30 p.m. The license exam is authorized by the State Board of Building Regulations and Standards and administered by Thomson Prometric. Registration forms to enroll for the state exam will be distributed at the first session of the program. The course fee is $250 for a member of the Home Builders Association of Western Mass. and $350 for nonmembers. Participants must bring the 7th Edition One & Two Family Dwelling Building Code book and the 7th Edition Basic Building Code book to each class and to the open-book examination. There is an additional charge to order the code books through the Home Builders Assoc. For more information or to register, contact Sandra Doucette at (413) 733-3126. Enrollment is limited.

          Rock ‘n’ Roll & Management Styles

          April 15: “Everything I Learned About Management, I Learned From Rock ‘n’ Roll” will be presented by James M. Wilson III, Ph.D., assistant professor of Business at Bay Path College, and Gregory Jones, director of Cannes Associates Production Management. Wilson and Jones have been conducting research for three years on the production of live rock ‘n’ roll concerts featuring Metallica, Green Day, Red Hot Chili Peppers, Bob Dylan, and Willie Nelson, among others, with a focus on how event management contributes to organizational theory. The free lecture at 7 p.m. will take place in Breck Suite in Wright Hall at Bay Path College in Longmeadow. The event is part of the Kaleidoscope lecture series. For more information, call (413) 565-1066 or visit www.baypath.edu.

          Health Care Reform Law Discussion

          April 16: Sandra Reynolds of Associated Industries of Mass. will lead an interactive discussion on the Massachusetts Health Care Reform Law from 9 to 11 a.m. at the Scibelli Enterprise Center, 1 Federal St., Springfield. Discussion will focus on the individual mandate — what it means, how it works, and the impact on employers of every size. The workshop is sponsored by the Massachusetts Small Business Development Center Network. The cost is $40. For more information, call (413) 737-6712.

          Events for Kids

          April 17, 21-24: What’s Cooking, Kids? will host several events throughout April for children, ranging from candy-making sessions and Easter-egg decorating to a Food Network Camp and an American Idol for Kids evening. For complete details on all events, call (413) 224-1208 or log on to www.whatscookingkids.com. What’s Cooking, Kids? is located at 41 Maple St., East Longmeadow.

          Cryotherapy Lecture

          April 22: Dr. Mohammad Mostafavi of the Urology Group of Western New England, P.C. will lead a lecture on the latest treatment options for prostate and kidney cancer using cryotherapy at 6 p.m. at 3640 Main St., Suite 103, Springfield. Cryotherapy provides a minimally invasive method of destroying cancer. While the lecture is free and open to the public, seating is limited. To pre-register, call (413) 748-9749. For more information on the Urology Group of Western New England, visit www.ugwne.com.

          ‘Your First Business Plan’

          April 23: The Mass. Small Business Development Center Network, in conjunction with the Franklin County Chamber of Commerce, will offer a workshop titled “Your First Business Plan” from 9 to 11 a.m. at the chamber office, 395 Main St., Greenfield. The workshop will focus on management fundamentals from start-up considerations through business-plan development. Topics will include financing, marketing and business planning. The cost is $40. For more information, call (413) 737-6712.

          World Affairs Council

          April 27: Marco Werman, senior producer and anchor of The World, a daily news radio program produced by the BBC, Public Radio International and WGBH/Boston, will discuss “Tintin and Movietone Made Me Do It” as part of a World Affairs Council of Western Mass. gathering at Western New England College. Werman’s talk is planned at 7 p.m. in Sleith Hall, 1215 Wilbraham Road, Springfield. The event is free and open to the public. Springfield public high-school teams who participated in the council’s fourth annual Academic WorldQuest competition in January will also be recognized at the event. For more information, call the World Affairs Council office at (413) 733-0110.

          Women’s Professional Development Conference

          April 30: Bay Path College in Longmeadow will stage the 14th annual Women’s Professional Development Conference from 7:30 a.m. to 4:30 p.m. at the MassMutual Center in downtown Springfield. For more information, call (413) 565-1293 or visit www.baypath.edu.

          Fourth Annual Walk of Champions

          May 3: Baystate Mary Lane Hospital will host its fourth annual Walk of Champions at Quabbin Reservoir to benefit its Baystate Regional Cancer Program. Registration starts at 8:30 a.m., and the program opens at 9:30 a.m.. Walkers will step off at 10 a.m. from the Quabbin Reservoir tower parking area and will proceed along the Windsor Dam. Both two-mile and five-mile routes will be available. Refreshments will be provided along the routes, and the event will conclude with more food and entertainment at the Quabbin Reservoir tower. For more information, call Deb Gagnon at (413) 967-2458.

          Leadership Development & Teambuilding

          June 15: SkillPath Seminars will present a conference titled “Leadership Development & Teambuilding” at the Holiday Inn, 711 Dwight St., Springfield. Workshops include: “Developing the Leader Within You,” “30 Tips for Becoming an Inspired Leader,” “It All Starts with You … Discover Your Team Player Style,” and “Building a Team That’s a Reflection of You.” Other workshops in the daylong event include “Leadership Mistakes You Don’t Have To Make,” “Light the Fire of Excellence in Your Team,” “Speak So Others Know How to Follow,” “Positive Feedback … the Fuel of High Performance,” “A Team Approach to Dealing with Unacceptable Behavior,” and “What Teams Really Need from Their Leaders.” The conference is targeted to managers, supervisors, team leaders, and team members who would like to learn skills to motivate, inspire, lead, and succeed. Enrollment fee is $199 per person or $189 each with four or more. For more information, call (800) 873-7545 or visit www.skillpath.com.

          Departments

          The following bankruptcy petitions were recently filed in U.S. Bankruptcy Court. Readers should confirm all information with the court.

          Stewart, Darlene J.
          a/k/a Stewart-Hernandez, Darlene J.
          71 Eddywood St.
          Springfield, MA 01118
          Chapter: 7
          Filing Date: 02/20/09
          Cohen, Burton
          Cohen, Ruth Ann
          PO Box 30152
          Springfield, MA 01101
          Chapter: 7
          Filing Date: 02/20/09

          Alvins, LLC,
          Alvaro, Joseph M.
          Alvaro, Rebecca L.
          Wilkinson, Rebecca L.
          84 Fuller Street; Unit 3
          Ludlow, MA 01056
          Chapter: 7
          Filing Date: 03/05/09

          Angers, Wayne D.
          2 Oakley Estates
          South Hadley, MA 01075
          Chapter: 13
          Filing Date: 03/10/09

          Appleton, David John
          25 Boylston St.
          Pittsfield, MA 01201
          Chapter: 7
          Filing Date: 03/06/09

          Arena, Mark A.
          Arena, Laura L.
          229 College Highway
          Southwick, MA 01077
          Chapter: 7
          Filing Date: 03/06/09

          Atwood, Christopher William
          903 Dalton Ave.
          Pittsfield, MA 01201
          Chapter: 7
          Filing Date: 03/02/09

          Ayala, Rosa M.
          196 Breckenridge St.
          Palmer, MA 01069
          Chapter: 7
          Filing Date: 02/26/09

          Baez, Hipolito
          P.O. Box 5894
          Springfield, MA 01101
          Chapter: 7
          Filing Date: 03/01/09

          Banks Carpet Cleaning, Inc.
          Banks, Michael S.
          1129 St. James Ave.
          Springfield, MA 01104
          Chapter: 7
          Filing Date: 02/27/09

          Barcus, Christine
          584 East St.
          Pittsfield, MA 01201
          Chapter: 7
          Filing Date: 02/26/09

          Barker, Anthony D.
          P. O. Box 1213
          West Springfield, MA 01090
          Chapter: 7
          Filing Date: 02/23/09

          Barrett, Melissa B.
          116 Sandrah Dr.
          Orange, MA 01364
          Chapter: 7
          Filing Date: 03/15/09

          Bauch, Brian J.
          68 Laurel St.
          Athol, MA 01331
          Chapter: 7
          Filing Date: 02/23/09

          Berard, Thomas A.
          Berard, Patricia A.
          5 Corey Road
          Springfield, MA 01128
          Chapter: 7
          Filing Date: 03/05/09

          Bergeron, Joseph A.
          Bergeron, Sonja M.
          41 Piquette Ave.
          Chicopee, MA 01020
          Chapter: 7
          Filing Date: 03/11/09

          Bernardi, Kathy R.
          72 Church St., Apt 1
          W. Springfield, MA 01089
          Chapter: 7
          Filing Date: 02/26/09

          Bilodeau, Jeremy W.
          Bilodeau, Melissa J.
          21 Kingsberry Lane
          Ware, MA 01082
          Chapter: 7
          Filing Date: 03/11/09

          Blaisdell, Nora T.
          23 Lorimer St.
          Indian Orchard, MA 01151
          Chapter: 7
          Filing Date: 02/20/09

          Blondin, Kenneth Albert
          91 Yale St.
          North Adams, MA 01247
          Chapter: 7
          Filing Date: 03/02/09

          Blumenfeld, Samuel L.
          73 Bishops Forest Dr.
          Waltham, MA 02452
          Chapter: 7
          Filing Date: 02/26/09

          Boudreau, Thomas R.
          Boudreau, Mary Ellen
          151 Monastery Ave.
          West Springfield, MA 01089
          Chapter: 7
          Filing Date: 02/27/09

          Bousquet, Joseph H.
          44 Peros Dr.
          Agawam, MA 01001
          Chapter: 7
          Filing Date: 03/06/09

          Brown, Laura Ann
          22 Third St.
          Turners Falls, MA 01376
          Chapter: 7
          Filing Date: 03/04/09

          Bruinsma, Anthony P.
          Bruinsma, Jennifer A.
          LaFleur, Jennifer A.
          56B Lake George Road
          Wales, MA 01081
          Chapter: 7
          Filing Date: 03/06/09

          Burgen, Marilyn R.
          69 Lathrop St., Apt. 8D
          South Hadley, MA 01075
          Chapter: 7
          Filing Date: 03/01/09

          Caisse, Kevin John
          506 Amherst Road
          South Hadley, MA 01075
          Chapter: 7
          Filing Date: 02/27/09

          Camilleri, Richard
          14 Upland Road
          Holyoke, MA 01040
          Chapter: 13
          Filing Date: 03/13/09

          Capeles-Santiago, Quetcy
          66 Hadley St.
          Springfield, MA 01118
          Chapter: 7
          Filing Date: 03/06/09

          Caron, Lilly Colleen
          387 Springfield St.
          Agawam, MA 01001
          Chapter: 7
          Filing Date: 02/20/09

          Carroll, Cynthia M.
          798 Newbury St.
          Springfield, MA 01104
          Chapter: 7
          Filing Date: 03/09/09

          Carson, Paul L.
          Carson, Lynn A.
          125 Chapel St.
          Chicopee, MA 01020
          Chapter: 7
          Filing Date: 02/27/09

          Cavannah, David R.
          Cavannah, Karen B.
          8 Aldrich Road
          Monson, MA 01057
          Chapter: 7
          Filing Date: 03/13/09

          Cecchi, Peter A.
          225 Silver St.
          Agawam, MA 01001
          Chapter: 7
          Filing Date: 02/20/09

          Chartier, Jennifer L. C.
          a/k/a Carroll, Jennifer L.
          296 Elm St.
          East Longmeadow, MA 01028
          Chapter: 7
          Filing Date: 03/04/09

          Cimini, Daniel J.
          103 Creswell Dr.
          Springfield, MA 01119
          Chapter: 7
          Filing Date: 02/27/09

          Clark, Denise L.
          4 Monson Road
          Wilbraham, MA 01095
          Chapter: 7
          Filing Date: 03/13/09

          Coffin, Robert A.
          38 Beech St. B
          Greenfield, MA 01301
          Chapter: 7
          Filing Date: 03/05/09

          Cook, Melissa M.
          919 South Hampton Road
          Westfield, MA 01085
          Chapter: 7
          Filing Date: 03/09/09

          Cosme, Vilma Lisa
          819 Chestnut St.
          Springfield, MA 01107
          Chapter: 7
          Filing Date: 03/11/09

          Cox, Bernard
          PO Box 91211
          Springfield, MA 01139
          Chapter: 13
          Filing Date: 03/12/09

          Cruz, Gary M.
          133 Regency Park Dr.
          Agawam, MA 01001
          Chapter: 7
          Filing Date: 03/05/09

          Decker, Elisabeth R.
          a/k/a Thibodeau, Elisabeth R.
          a/k/a Montovani, Elisabeth R.
          155 Northwest Road
          Westfield, MA 01085
          Chapter: 7
          Filing Date: 02/24/09

          DeLeon, Antonio
          462 Berkshire Ave.
          Springfield, MA 01109
          Chapter: 7
          Filing Date: 03/06/09

          Delgado, Carmen Ivette
          1430 Wilbraham Road
          Springfield, MA 01119
          Chapter: 7
          Filing Date: 03/03/09

          Dester, Gary P.
          Dester, Irene S.
          113 Kennedy Road
          Belchertown, MA 01007
          Chapter: 7
          Filing Date: 02/27/09

          Devins, Charles R.
          Devins, Kathleen T.
          45 Merrick St.
          West Springfield, MA 01089
          Chapter: 7
          Filing Date: 03/03/09

          Dillard, Tracey Leigh
          93 Woodstock St.
          Chicopee, MA 01020
          Chapter: 7
          Filing Date: 03/13/09

          Dion, Mark J.
          50 Calvin St.
          Chicopee, MA 01013
          Chapter: 7
          Filing Date: 03/09/09

          Dougan, David M.
          Dougan, Virginia M.
          51 Oakham Road
          Barre, MA 01005
          Chapter: 7
          Filing Date: 03/11/09

          Dougherty, John A.
          Dougherty, Cynthia C.
          a/k/a Carlisle, Cynthia L.
          79 Louise St.
          Pittsfield, MA 01201
          Chapter: 13
          Filing Date: 02/20/09

          Downs, Cynthia Anne
          104 Pinehurst Dr.
          East Longmeadow, MA 01028
          Chapter: 7
          Filing Date: 03/09/09

          Dziubek, Darryl E.
          Dziubek, Rachelle A.
          222 Northeast St., Unit 7
          Amherst, MA 01002
          Chapter: 7
          Filing Date: 03/03/09

          Emerson, William E.
          Emerson, Sally O.
          4 Pequoit Point Road
          Westfield, MA 01085
          Chapter: 7
          Filing Date: 02/24/09

          Enders, Marshall
          Enders, Cynthia Ann
          10 Gate St.
          Holyoke, MA 01040
          Chapter: 7
          Filing Date: 02/23/09

          Estridge, Lynda R.
          40-C Valley View
          Ware, MA 01082
          Chapter: 7
          Filing Date: 03/04/09

          Fernandez, Elsa M.
          Torres, Elsa M.
          P.O. Box 260
          Springfield, MA 01101
          Chapter: 7
          Filing Date: 03/05/09

          Fisher, Janet C.
          110 Applewood Dr.
          Chicopee, MA 01022
          Chapter: 7
          Filing Date: 03/09/09

          Forgotch, Thomas M.
          Forgotch, Christine J.
          315 Newhouse St.
          Springfield, MA 01118
          Chapter: 7
          Filing Date: 03/09/09

          Forrest, Frank L.
          10 Prospect St.
          Westfield, MA 01085
          Chapter: 7
          Filing Date: 02/24/09

          Frantz, Stephen C.
          Frantz, Veronica M.
          P.O. Box 60472
          Longmeadow, MA 01116
          Chapter: 7
          Filing Date: 03/04/09

          Galeucia, Brian T.
          38 Beacon Ave.
          Pittsfield, MA 01201
          Chapter: 7
          Filing Date: 03/02/09

          Gallucci, Georgia Ann
          37 Kent Ave.
          Pittsfield, MA 01201
          Chapter: 7
          Filing Date: 03/12/09

          Gamache, Roland J.
          Gamache, Barbara J.
          a/k/a Collins, Barbara J.
          112 Chase Road
          Athol, MA 01331
          Chapter: 13
          Filing Date: 02/27/09

          George, Thomas R.
          George, Karyn T.
          108 Quinn Road
          Barre, MA 01005
          Chapter: 7
          Filing Date: 03/05/09

          Gerard, Alex N.
          Gerard, Mary E.
          8 Clover Hill Road
          Belchertown, MA 01007
          Chapter: 13
          Filing Date: 02/27/09

          Guagliardo, Tammy L.
          Wilk, Tammy L.
          100 Steiger Dr.
          Westfield, MA 01085
          Chapter: 7
          Filing Date: 02/28/09

          Gusmao, Marcelo
          Gusmao, Miralva
          20 Joy St.
          Ludlow, MA 01056
          Chapter: 7
          Filing Date: 03/12/09

          Hairston, Wayne
          101 Mayflower Road
          Springfield, MA 01108
          Chapter: 7
          Filing Date: 03/03/09

          Hampshire Frame And Art
          Smilie, Robin J.
          19 Lake St., Apt No. 2
          Florence, MA 01062
          Chapter: 7
          Filing Date: 03/04/09

          Haver, Catharine E.
          229 Green Ave.
          Belchertown, MA 01007
          Chapter: 7
          Filing Date: 02/20/09

          Hegarty, Paul
          Hegarty, Dianne
          60 Van Horn St.
          Chicopee, MA 01013
          Chapter: 13
          Filing Date: 02/26/09

          Heiden, Paul R.
          Heiden, Amy M.
          6 Fourth St.
          Southwick, MA 01077
          Chapter: 7
          Filing Date: 03/11/09

          Heintz, Sonya Marie
          1694 Main St.
          Athol, MA 01331
          Chapter: 7
          Filing Date: 03/04/09

           

          Hibbler, Blondean
          167 Daniels Ave.
          Pittsfield, MA 01201
          Chapter: 7
          Filing Date: 03/09/09

          Holland, Larry
          251 Roosevelt Ave.
          Springfield, MA 01118
          Chapter: 7
          Filing Date: 03/11/09

          Hughes, Kimberly J.
          345 Walnut St.
          Springfield, MA 01105
          Chapter: 7
          Filing Date: 02/27/09

          Jackman, Brian D.
          Jackman, Danielle C.
          67 Somerset St.
          Springfield, MA 01108
          Chapter: 7
          Filing Date: 02/26/09

          Johnson, Marlene M.
          616 Main St.
          West Springfield, MA 01089
          Chapter: 7
          Filing Date: 02/27/09

          Kamyshina, Natalya G.
          410 Elm St.
          West Springfield, MA 01089
          Chapter: 7
          Filing Date: 03/07/09

          King, Charles A.
          500 Plainfield St.
          Springfield, MA 01107
          Chapter: 7
          Filing Date: 03/05/09

          Kreybig, Annemarie K.
          80 Damon Road, Unit 7302
          Northampton, MA 01060
          Chapter: 7
          Filing Date: 02/26/09

          Laflamme, Anne M.
          a/k/a Wilson, Anne M.
          48 Summit Ave.
          Athol, MA 01331
          Chapter: 7
          Filing Date: 02/28/09

          LaFleche, Wayne Alan
          LaFleche, Linda Ann
          22 Woodlawn St.
          Chicopee, MA 01020
          Chapter: 13
          Filing Date: 02/26/09

          Lajoie, Gloria D.
          8 Hartford St.
          South Hadley, MA 01075
          Chapter: 7
          Filing Date: 02/26/09

          Lamberton, Christine Joyce
          15 Albee St.
          Springfield, MA 01129
          Chapter: 7
          Filing Date: 02/25/09

          LaMountain, Donna
          289 Sackett Road
          Westfield, MA 01085
          Chapter: 7
          Filing Date: 03/05/09

          Latshaw, Jason M.
          Latshaw, Brandy M.
          a/k/a Ruelle, Brandy M.
          598 Granville Road
          Westfield, MA 01085
          Chapter: 7
          Filing Date: 02/23/09

          Leab, Noi M.
          28 Jasper St.
          Springfield, MA 01109
          Chapter: 7
          Filing Date: 02/25/09

          Loboda, Yan
          16A Sunflower Lane
          Westfield, MA 01085
          Chapter: 7
          Filing Date: 02/25/09

          Lubelczyk, Jessica M.
          a/k/a Mobley, Jessica M.
          82 Osborne Road
          Ware, MA 01082
          Chapter: 7
          Filing Date: 03/06/09

          Lucas, Paul Anthony
          181 Turnpike Road
          Turners Falls, MA 01376
          Chapter: 7
          Filing Date: 02/24/09

          Luvera, Patricia D.
          2205 Boston Road, Unit #3
          Wilbraham, MA 01095
          Chapter: 7
          Filing Date: 03/12/09

          Manarite, Anthony T.
          11 Lower Hampden Road
          Monson, MA 01057
          Chapter: 7
          Filing Date: 02/25/09

          Marron, Suzanne M.
          43 Wrentham Road
          Springfield, MA 01119
          Chapter: 7
          Filing Date: 03/03/09

          Matlock, Julia Maxine
          62 Pomona St., Fl. 2
          Springfield, MA 01108
          Chapter: 7
          Filing Date: 03/06/09

          Mayo, Paul J.
          P.O. Box 195
          Fiskdale, MA 01518
          Chapter: 7
          Filing Date: 03/04/09

          Mayou, William E.
          Mayou, Geraldine
          114 Corey Colonial
          Agawam, MA 01001
          Chapter: 7
          Filing Date: 03/13/09

          McCarthy, Robert E.
          330 Cold Spring Road
          Belchertown, MA 01007
          Chapter: 7
          Filing Date: 03/05/09

          Medina, Betzaida
          193 Allen Park Road
          Springfield, MA 01118-2638
          Chapter: 7
          Filing Date: 02/20/09

          Merrill, Lorna J.
          80 Plantation Circle
          Westfield, MA 01085
          Chapter: 7
          Filing Date: 02/26/09

          Miller, Barbara S.
          174 Briar Way
          Greenfield, MA 01301
          Chapter: 7
          Filing Date: 02/24/09

          Moore, Judith Anne
          33 Kellogg Ave., Apt. 5
          Amherst, MA 01002
          Chapter: 7
          Filing Date: 03/06/09

          Moore, Todd A.
          33 Brooklyn St.
          North Adams, MA 01247
          Chapter: 7
          Filing Date: 03/01/09

          Morin, Richard A.
          440 Crouch Road
          West Warren, MA 01092
          Chapter: 7
          Filing Date: 03/12/09

          Murphy, Daniel J.
          Murphy, Cynthia S.
          a/k/a Sheridan-Murphy, Cynthia
          Ziemba, Cynthia L.
          122 Ely Ave.
          West Springfield, MA 01089
          Chapter: 7
          Filing Date: 02/27/09

          Murphy, Edward J.
          92 Coffey Hill Road
          Ware, MA 01082
          Chapter: 7
          Filing Date: 03/04/09

          Muzzy, Catherine L.
          P.O. Box 714
          Athol, MA 01331
          Chapter: 7
          Filing Date: 02/23/09

          New Castle Development
          Ridgewood Custom Homes
          RC Homes, Inc.
          Dickey, William R.
          26 Jensen St.
          Belchertown, MA 01007
          Chapter: 7
          Filing Date: 03/04/09

          Nguyen, Huong-Thi
          37 Alberta St.
          Springfield, MA 01108
          Chapter: 7
          Filing Date: 03/11/09

          Norton, Susan M.
          113 Lindbergh Blvd.
          Westfield, MA 01085
          Chapter: 7
          Filing Date: 02/20/09

          Okatan, Nuriye
          12 Sutton Court
          Amherst, MA 01002
          Chapter: 7
          Filing Date: 02/20/09

          Ozimek, Richard A.
          1 Belden Court, Apt. C2
          Agawam, MA 01001
          Chapter: 7
          Filing Date: 03/13/09

          Pagnano, Sharon M.
          51 Robbins St.
          East Bridgewater, MA 02333
          Chapter: 7
          Filing Date: 02/20/09

          Pappis, Charles A.
          66 Yorktown Court
          Chicopee, MA 01020
          Chapter: 7
          Filing Date: 03/05/09

          Patruno, Jay J.
          Patruno, Laura L.
          107 Lathrop St.
          South Hadley, MA 01075
          Chapter: 7
          Filing Date: 03/12/09

          Petersante, John M.
          89 Joseph Ave.
          Westfield, MA 01085
          Chapter: 13
          Filing Date: 02/28/09

          Picture the World, LLC
          Keiter, Scott I.
          51B Hatfield St.
          Northampton, MA 01060
          Chapter: 7
          Filing Date: 02/27/09

          Polak, Roxann M.
          35 Karen Dr.
          Agawam, MA 01001
          Chapter: 7
          Filing Date: 03/06/09

          RDJ Associates
          Johnson, Richard D.
          Johnson, Linda M.
          403 Springfield St.
          Palmer, MA 01069
          Chapter: 7
          Filing Date: 03/06/09

          Ricapito, Cheryl A.
          2 Green St., Apt. 6
          Palmer, MA 01069
          Chapter: 7
          Filing Date: 02/20/09

          Robison, David Russell
          5 Nutmeg Circle
          Chicopee, MA 01020
          Chapter: 7
          Filing Date: 02/25/09

          Sadler, Kathleen
          61 Aldrich Dr.
          Westfield, MA 01085
          Chapter: 7
          Filing Date: 02/26/09

          Sadlow, James R.
          32 Fisk St.
          Adams, MA 01220
          Chapter: 7
          Filing Date: 03/03/09

          Shannon, Steven Michael
          788 Page Blvd.
          Apartment 3
          Springfield, MA 01104
          Chapter: 7
          Filing Date: 03/11/09

          Sinclair, Darcy Susan
          15 Sczygiel Road
          Ware, MA 01082
          Chapter: 7
          Filing Date: 02/20/09

          Smart, Arthur C.
          89 Maynard St.
          Springfield, MA 01109
          Chapter: 7
          Filing Date: 02/26/09

          Spafford, Richard A.
          161 White Oak Road
          Springfield, MA 01128
          Chapter: 7
          Filing Date: 03/06/09

          Stibolt, Gretchen D.
          54 Buena Vista Plaza
          Springfield, MA 01108
          Chapter: 7
          Filing Date: 03/12/09

          Strauss, Deborah J.
          211 Old Warren Road
          Palmer, MA 01069
          Chapter: 7
          Filing Date: 03/04/09

          Strickland, Joseph C.
          Harris-Strickland, Diane P.
          118 Stevenson St.
          Springfield, MA 01119
          Chapter: 7
          Filing Date: 02/24/09

          Subira, Marta
          12 Sargeant St.
          Holyoke, MA 01040
          Chapter: 7
          Filing Date: 03/11/09

          Sweeney, Christopher Edward
          753 South Mountain Road
          Northfield, MA 01360
          Chapter: 7
          Filing Date: 03/09/09

          Tanguay, Christie
          24 Ely St.
          Westfield, MA 01085
          Chapter: 7
          Filing Date: 03/13/09

          Tessier, Marc C.
          1125 South St.
          Barre, MA 01005
          Chapter: 7
          Filing D
          te: 03/04/09

          Tetreault, Donna L.
          77 Fresno St.
          Springfield, MA 01104
          Chapter: 7
          Filing Date: 02/27/09

          Thompson, Charles H.
          Thompson, Joanna E.
          1003 Pecks Road
          Pittsfield, MA 01201
          Chapter: 7
          Filing Date: 03/12/09

          Tierney, Jennifer M.
          a/k/a Conde, Jennifer M.
          1069 Central St.
          Palmer, MA 01069
          Chapter: 7
          Filing Date: 02/20/09

          Tremble, Susan V.
          100 Champlain St.
          Indian Orchard, MA 01151
          Chapter: 7
          Filing Date: 03/12/09

          Trudel, Joyce B.
          38 Maynard St.
          Orange, MA 01364
          Chapter: 7
          Filing Date: 03/15/09

          Turner, Christopher L.
          101 Woodbridge St.
          South Hadley, MA 01075
          Chapter: 7
          Filing Date: 02/25/09

          Valentine, Yolanda C.
          33 Tourtelotte Ave., #1
          Chicopee, MA 01013
          Chapter: 7
          Filing Date: 02/27/09

          Velleca, Paula A.
          171 South Main St.
          Orange, MA 01364
          Chapter: 7
          Filing Date: 03/15/09

          Vera, Adin A.
          322 Elm St.
          Holyoke, MA 01040
          Chapter: 7
          Filing Date: 03/09/09

          Walters, John R.
          27 Lyman St.
          Springfield, MA 01103
          Chapter: 7
          Filing Date: 02/27/09

          Warren, Robert J.
          Warren, Lisa D.
          10 Woodland Dr.
          Monson, MA 01057
          Chapter: 13
          Filing Date: 03/06/09

          Wedemeyer, Juergen R.
          Wedemeyer, Donna M.
          37 Andersen Road
          Chciopee, MA 01022
          Chapter: 7
          Filing Date: 03/06/09

          Whitten, Ronald P.
          63A Grattan St.
          Chicopee, MA 01020
          Chapter: 7
          Filing Date: 03/06/09

          Wilson, Lola M.
          70 Ferncliff Ave.
          Springfield, MA 01119
          Chapter: 13
          Filing Date: 02/20/09

          Departments

          Debt Doesn’t Slow Hoop Hall Plans

          SPRINGFIELD — As area residents start to make their summer travel plans, officials at the Naismith Memorial Basketball Hall of Fame hope that a visit to the hoop hall is among their stops. Hoop hall officials note that attendance is up 12% from last year and is expected to increase when NBA star Michael Jordan is enshrined in September. In recent weeks, trustees have noted a need to restructure the hall’s debt and bring in more revenue to address a seven-year, $3.5 million loan from PeoplesBank. The organization has to pay $500,000 in principal and $300,000 in interest on that loan every year. The debt was incurred when the hall moved into its current building in 2002. Trustees had planned to pay the debt with revenue it would have received from loaning items from its collection to the Sports Museum of America in New York City; however, the museum never materialized. Trustees stress that there is enough cash on hand to operate the hoop hall throughout the year. John L. Doleva, Hall of Fame president and CEO, has recently visited interested parties in California, Arizona and Nevada who may be willing to take artifacts and memorabilia from the hall on the road to raise funds.

          NBA Development League Team Comes to Springfield

          SPRINGFIELD — NBA Development League President Dan Reed recently announced that the city has been awarded a team to begin play in the 2009-10 season. Joining Maine as the league’s first two teams in New England, Springfield will play its home games at the MassMutual Center. The franchise’s ownership group is led by Mike Savit, who is the managing general partner of the HWS Group. Springfield’s roster will begin taking shape with the NBA D-League draft, which typically is conducted in early November. Founded in 2001, the NBA Development League is the NBA’s official minor league. For more information about season tickets, call (413) 746-3263.

          Northwest Suspends Amsterdam Service; Runway Reconstruction Underway

          WINDSOR LOCKS, Conn. — Connecticut Department of Transportation and Bradley International Airport (BDL) officials recently announced that the flight by Northwest Airlines to Amsterdam, set to resume June 3, has been suspended. Given the challenging economic climate and poor advance reservations, airline officials from Delta Airlines decided that the flight is not financially viable at this time, but will be reconsidered as economic conditions improve. A reduction in the flight schedule from daily to four times a week, and lower fuel costs, still couldn’t offset a drop in demand, according to airline officials. According to the Air Transport Association, Delta Airlines, parent of Northwest, cut transatlantic capacity by 11% to 13% this winter and plans to cut another 10% starting in September. Revenue for U.S. airlines fell 19% in February 2009 compared to February 2008 — the fourth consecutive month of decline. Worldwide, the International Air Transport Association estimates global loss for 2009 will be $4.7 billion. Meanwhile, passenger travel worldwide was down 10.1% year over year. In other news, a major project to reconstruct the main runway at Bradley is underway. The project, which the Federal Aviation Administration (FAA) recommends that airports perform every 20 years, was last done in 1989. The reconstruction will involve the milling, resurfacing, grooving, and painting of the 9,500-foot Runway 6/24, which serves as the primary arrival and departure runway at Bradley. Additional components of the $16 million federally and state-funded project include the upgrade of a major water main crossing and the installation of new electrical ductbanks and lighting cable. The Department of Transportation has coordinated closely with the airlines so there will be minimal disruption to flight schedules. The project will be funded through an FAA Airport Improvement Program grant and BDL Improvement Program and Passenger Facility Charge funds.

          Redevelopment Plan Set for Chapman Site

          SPRINGFIELD — The City Council recently approved the establishment of the Indian Orchard Business Park Urban Renewal Plan, a step toward redeveloping 54 acres in Indian Orchard that has been vacant for decades. City officials hope one day to create office space for businesses, as well as light industry, on the site that once housed Chapman Valve. Before the property can be developed, however, city officials must negotiate with the owners of the six parcels and complete testing of the soil for potential contamination. The city currently owns two adjoining parcels to the site. City officials also note that a series of underground tunnels and pits found on the site may compromise the strength of the foundation. Brian M. Connors, acting city chief development officer, added that the urban-renewal designation must be approved by the state Department of Housing and Community Development.

          State Foreclosure Deeds Dip 4%

          BOSTON — Fewer state properties were foreclosed on in February compared to the prior month and a year earlier, according to a new report from the Warren Group, publisher of Banker & Tradesman. The number of foreclosures initiated by lenders has climbed, however, for four consecutive months. There were 823 foreclosure deeds recorded in February, a 4.3% decline from 860 foreclosure deeds in February 2008. February foreclosure deeds were also 16% lower than January when there were 980 deeds recorded. Still, foreclosure deeds jumped 8.6% during the first two months of 2009 to 1,803 from 1,660 a year earlier. Lenders filed 2,295 petitions to foreclose in February, a 17% jump from 1,960 petitions in January; however, foreclosure petitions fell 19.1% from the same month in 2008, when 2,838 petitions were filed. Foreclosure petitions are the first step in the foreclosure process. So far this year, 4,255 foreclosure petitions have been filed, a 29.7% decline from 6,050 foreclosure petitions during the same months in 2008. The Warren Group tracked 917 auction announcements in February, down 27% from 1,256 in February 2008 and down 30.2% from 1,313 in January.

          Consumer Confidence Relatively Unchanged in March

          NEW YORK — The Conference Board Consumer Confidence Index, which had declined sharply in February, was flat in March. The Index now stands at 26.0 (1985=100), up from 25.3 in February. The Present Situation Index declined to 21.5 from 22.3 in February. The Expectations Index increased to 28.9 from 27.3 in February. The Consumer Confidence Survey is based on a representative sample of 5,000 U.S. households. The monthly survey is conducted for The Conference Board by TNS, a custom research company. The cutoff date for March’s preliminary results was March 24. Consumers’ assessment of overall present-day conditions remains unfavorable. Those claiming business conditions are “bad” rose to 51.1% from 50.5%, while those claiming business conditions are “good” edged down to 6.8% from 7.0% in February. Consumers’ appraisal of the labor market was somewhat more pessimistic in March. Consumers’ short-term outlook was moderately less negative in March. The percentage of consumers saying jobs are “hard to get” increased to 48.7% from 46.9% in February, while those claiming jobs are “plentiful” was unchanged at 4.6%.

          Lenox Touts Benefits of WorkSharing

          EAST LONGMEADOW — In an effort to avoid more layoffs, officials at Lenox Industrial Products & Services has put most of its production workers at the Lenox American Saw factory on a four-day work week. Workers will receive four days of pay and one-fifth of what their unemployment benefit would have been had they been laid off, according to Daniel P. McDonough, vice president of personnel at Lenox. In addition, workers receive a percentage of the $25-per-child dependency allowance under certain conditions, as well as keep their company benefits. The arrangement is coordinated through the state’s WorkSharing program. Company officials note that if the WorkSharing program was not available, they would have had to lay off 60 to 70 workers. Currently, the factory employs 600 employees, including 220 production workers. The WorkSharing program was established in the 1980s and has seen an increase in usage since the recession. As of mid-March, 252 companies and 3,873 workers were participating in the WorkSharing program, compared to 372 employees in the program a year ago. The government allows for the program, but not every state has one.

          Tekoa Country Club Sold

          WESTFIELD — An East Longmead-ow-based real estate developer has acquired Tekoa Club for $1.3 million. Dan Burack bought the 114-acre, 18-hole golf course and its buildings and property at an auction staged April 6. He also bid $100,000 for the club’s liquor license. The club was purchased several years ago by the Remillard family, which made significant investments to upgrade the course and its facilities. However, the family was unable to achieve projected revenues and recently fell behind in tax and utility payments, prompting the auction of the 110-year-old club. In remarks to the local media, Burack said, “I’m going to finish what the Remillards started. I think it will be a premier course.”

          CEOs See Declining Economy

          NEW YORK, N.Y. — The nation’s CEOs see their company’s sales, spending, and employment falling over the next six months, and project an overall decline for the economy this year, according to a survey released recently. The Business Roundtable, an association of CEOs, said 67% of its members expect sales to decline, 66% project a drop in capital spending, and 71% foresee a decrease in employment over the next half-year. Overall, the group said CEOs expect a 1.9% decline in 2009 gross domestic product (GDP), compared with a projection of no change in GDP three months earlier. The government said last month that GDP declined at a 6.3% annual rate in the fourth quarter of 2008. The Business Roundtable’s CEO Economic Outlook Index fell to negative 5 from a positive reading of 16 in the previous quarter. The index ranges from 150 to negative 50, with a reading below positive 50 signaling economic contraction. The group said the index’s decline was less dramatic than the plunge from 78 in the third quarter of last year. Business Roundtable chairman Harold McGraw III, the head of publisher McGraw-Hill Cos., saw some signs of promise in the stimulus being made by the U.S. and other governments. “Improving consumer confidence and demand, both in the United States and abroad, is the key to jump-starting the economy,” said McGraw. While “recently implemented administration policies will take time to have an impact, they already have begun to restore confidence in our markets.” The Business Roundtable consists of executives whose companies represent 10 million workers and more than $5 trillion in yearly revenue.

          Departments

          The following building permits were issued during the month of March 2009.

          AGAWAM

          American Tower
          1804 Main St.
          $12,000 — Add three antennas to existing cell tower

          Genesis Health Care
          61 Cooper Road
          $100,000 — Interior renovations and installation of new casework

          Hillside Development
          1158 Springfield St.
          $150,000 — Repair of water damage to building

          Six Flags New England
          1623 Main St.
          $55,000 — Form and pour new concrete footings & frame new deck area for the new Joker ride

          Six Flags New England
          1623 Main St.
          $43,000 — Form and pour concrete footings and erect steel frames for the fly-through structures on the Superman ride

          Six Flags New England
          1623 Main St.
          $65,000 — Form and pour concrete footings and erect steel frames for the new shield tunnels on the Superman ride

          AMHERST

          D’Angelo Inc.
          48 North Pleasant St.
          $32,000 – Renovate restaurant into a Papa Gino’s

          Sovereign Builders Inc.
          495 West St.
          $35,000 — Add interior partitions to existing office space

          CHICOPEE

          City of Chicopee
          739 Grattan St.
          $237,000 — Renovations to Aldenville Fire Station

          EASTHAMPTON

          Eastworks LLP
          116 Pleasant St.
          $22,500 — Build walls to separate future rental space

          John Moriarty
          75-81 Main St.
          $19,000 — New roof

          Roman Catholic Bishop of Springfield
          35 Pleasant St.
          $244,000 — Construction of 1,500-square-foot child day care facility

          GREENFIELD

          Dimitriou Panagiotis
          256 Federal St.
          $169,000 — Construct two new additions: dining room and kitchen area

          Edward Wierzbowski
          285-291 Main St.
          $365,000 — Installation of elevator, two stairwells, and four bathrooms

          Spike Segundo LLC
          21-23 Bank Row
          $520,000 — To gut and renovate 19-27 Bank Row

          Spike Segundo LLC
          3 Bank Row
          $616,000 — Renovate structure located at 1-5 Bank Row

          HOLYOKE

          Laundro Max — 556 High Street LLC
          556 High St.
          $125,000 — Erect steel building frame and shell

          New England Farm Worker’s Council Inc.
          211-213 High St.
          $18,000 — Install new replacement windows and facade

           

          LUDLOW

          American Tower
          31 Ravenwood Dr.
          $12,000 — Antennas for cell tower

          Helathsouth Rehab. Hospital
          14 Chestnut Place
          $51,000 — Commercial alterations

          NORTHAMPTON

          Atwood Drive LLC
          Atwood Dr.
          $5,000 — Replace six Verizon Wireless antenna panels

          Christ United Methodist Church
          271 Rocky Hill Road
          $226,000 — Safety and accessibility upgrades to the church

          Edwards Church of Northampton
          277 Main St.
          $9,500 — Non-structural interior renovations

          Northampton Leachate Treatment Facility
          170 Glendale Road
          $50,000 — Install sound wall and additional silencer

          PALMER

          Wing Memorial Hospital
          40 Wright St.
          $1,100,000.00 — Convert existing third floor into a new geriatric psychiatric wing

          SOUTH HADLEY

          Village Commons
          21 College St.
          $37,000 — Interior alterations

          SPRINGFIELD

          Baystate Medical Center
          2 Medical Center Dr.
          $74,000 — Reconfigure medical office space for new layout

          C&W Breckwood Realty
          1060 Wilbraham Road
          $22,000 — Add antennas to existing cell tower

          C&W Shopping Centers, LLC
          1889-1951 Wilbraham Road
          $22,000 — Add three antennas to existing cell tower

          Falcon Management
          One Monarch Place
          $230,000 — New roof

          Pepper Dining, Inc.
          300 Cooley St.
          $995,000 — Remodel of existing Hollywood Video

          Rite Aid Corporation
          110 Island Pond Road
          $1,000 — Duct work and new kitchen hood

          WEST SPRINGFIELD

          Eastern Realty
          520 Main St.
          $1,200 — Renovate space for a two station hair salon

          Ralph & Gordon Colby
          140 Baldwin St.
          $190,000 — Erect addition and renovate 2210 square feet of commercial space

          Theater Project, Inc.
          168 Baldwin St.
          $80,000 — Erect second-story addition to existing commercial building

          Departments

          The following business incorporations were recorded in Hampden, Hampshire, and Franklin counties and are the latest available. They are listed by community.

          AGAWAM

          Wavespan Communications Inc., 129 Parker St., Agawam, MA 01001. Kristopher R. Widmer, same. Computer software and network applications

          AMHERST

          Design Division Inc., 91 Gray St., Amherst, MA 01002. Michael Hanke, same. Exhibit design services and other general purposes.

          The Leo Elison Peace Education Find Inc., 472 Bay Road, Amherst, MA 01002. Raphael Elison, same. To work for peace through education in India.

          BELCHERTOWN

          Cold Spring Discount Liquor & Convenience Inc., 8 Park St., Belchertown, MA 01007. Dariusz Karpinski, 19 Ruth Dr., Wilbraham, MA 01095. Convenience and package store.

          CHICOPEE

          Wadk Corporation, 154 Edgewood Ave., Chicopee. MA 01013. Aimee R. Oberlander, same. Convenience store.

          HOLYOKE

          Eastwood Realty Inc., 68 Jackson St., Holyoke, MA 01040. William F. Sullivan Jr., 141 Eastwood Dr., Southampton, MA 01073. Ownership, management, and development of real estate.

          KEW Inc., 1615 Northampton St., Holyoke, MA 01040. Wendy Werbiskis, 6 West Park Dr., Easthampton, MA 01027. Retail sale of gifts and clothing.

          Renaissance Specialty Products Inc., 88 Winter St., Holyoke, MA 01040. David Peskin, 25 Warwick St., Longmeadow, MA 01106. Marketing of treatments for wood items.

          LONGMEADOW

          Advanced Imaging Partners Inc., 212 Farmington Road, Longmeadow, MA 01106. Jason L. Port, same. Practice of medicine, including radiology, diagnostic and minor surgery services.

           

          Aspen Tree Partners Inc., 23 Sylvan Place, Longmeadow, MA 01106. Kirk Merriam, same. Management and systems consulting.

          Harmanli Inc., 180 Williamsburg Dr., Longmeadow, MA 01106. Derek Harmanli, same. Design, develop and trade.

          SOUTH HADLEY

          JP Systems Inc., 82 Shadowbrook Estates, South Hadley, MA 01075. Thomas P. Foley II, same. Computer software.

          Legal Resource and Advocacy Center Inc., 47 Lamb St., South Hadley, MA 01075. Jessica Levy, same. Legal representation.

          Northeast Settlement Funding Inc., 15 Hildreth Ave., South Hadley, MA 01075. Sean Rohan, Same. To purchase annuities or other guaranteed payments.

          SPRINGFIELD

          Kennedy Golf Management Inc., 1059 South Branch Parkway, Springfield, MA 01118. Kevin Kennedy, same. Golf-course management.

          WEST SPRINGFIELD

          Be Well Kids Inc., 150 Pine St., West Springfield, MA 01089. Mary-Anne Diblasio, Same. To operate an education and wellness center for children.

          GSC Asset Management Inc., 134 Main St., West Springfield, MA 01089. Paul Buoni, 10 Cedar St., Albany, NY 12205. Asset management.

          WESTFIELD

          Vicwif Inc., 15 Brimfield Way, Westfield, MA 01085. Christopher Vaile, same. Wholesale and retail sale of consumer goods.

          Westfield Arts on the Green Inc., 22 Elm St., Westfield, MA 01085. Gerald E. Tracy, 184 Gun Club Road, Westfield, MA 01085. Promoting arts in the city of Westfield.