Home 2011 September
Building Permits Departments

The following building permits were issued during the month of September 2011.

AGAWAM

Cumberland Farms Inc.
794 Springfield St.
$250,000 — Renovations to existing building

AMHERST

Jones Property Limited Partnership
15A Pray St.
$6,000 — Strip and re-roof

The Common School Inc.
521 South Pleasant St.
$9,800 — New roof

Yosrex Limited Partnership
266 East Hadley Road
$3,000 — Repair 1,000-square-foot roof

CHICOPEE

Curry Realty, LLC
765 Memorial Dr.
$3,819,000 — Construct 12,454-square-foot building and renovate existing structure

First Congregational Church
306 Chicopee St.
$16,000 –—Replace 21 windows

John Salema
751 Meadow St.
$85,000 — Renovate interior of sales area and restrooms

GREENFIELD

Baystate Franklin Medical Center
164 High St.
$4,800 — Remove existing doors and replace with fire-rated doors and frames

Jones Property Limited Partnership
21 Mohawk Trail
$8,000 — Interior renovations

HADLEY

Lacomb Holdings, LLC
191 Russell St.
$19,800 — New roof

Pearson Hadley, LLC
380 Russell St.
$120,000 — Tenant fit out of first floor tenant

Pyramid Mall of Hadley Newco, LLC
4 Clinton Square
$124,000 — Renovation of restaurant to “Chicken Now”

Pioneer Valley Chinese Immersion Charter
317 Russell St.
$84,000 — Classroom renovation

HOLYOKE

Holyoke Gas & Electric
2 Bigelow St.
$52,102,000 — Construct a 90,300-square-foot research center

Sisters of St. Joseph
34 -38 Lower Westfield Road
$15,000 — Install cabinets, tile, and closets

LUDLOW

Town of Ludlow
181 South St.
$370,000 — Shed at Westover Golf Course

PALMER

Sherwood Lumber
24 Third St.
$166,000 — Enclose existing building

SOUTH HADLEY

Mount Holyoke College
50 College St.
$3,000 — Construct ramp at Wilder Hall

U.S. Industrial
7 Gaylord St.
$519,000 — Commercial renovation

SPRINGFIELD

American International College
963 State St.
$89,000 — Replace windows

Boston Road Realty, LLC
665 Boston Road
$63,500 — Build out for two tenants

FNMAE
422 Franklin St.
$15,000 — Replace roof

MassWest, LLC
122 Central St.
$18,500 — Interior renovations

WESTFIELD

Bank of America
10 Main St.
$120,000 — New roof

David Schenna
845 Airport Industrial Park Road
$58,000 — Construct new building

Silverstreet
6 Coleman Ave.
$12,000 — Alterations

Stacy Lavertu
53 N. Elm St.
$2,500 — New siding

WEST SPRINGFIELD

83 Worthen St. Inc.
657 Riverdale St.
$125,000 — Renovate 2,500-square-foot of retail space for an auto dealership

380 Union St. Properties
380 Union St.
$4,000 — New canopy over loading dock

Developers Diversified Realty
935 Riverdale St.
$150,000 — Renovate 2,114 square feet of existing space for a phone store

West Springfield Boys & Girls Club
615 Main St.
$17,000 — Roof repairs

Chamber Corners Departments

Greater Easthampton Chamber of Commerce
www.easthamptonchamber.org
(413) 527-9414

•  Oct. 8: Casino Night, 6-11 p.m., One Cottage St., Easthampton. Come try your luck and win prizes at an array of gaming tables. Hors d’oeuvres and cash beer and wine bar throughout the evening. Sponsored by Easthampton Savings Bank and Finck & Perras Insurance Agency. Cost: $25 in advance, $30 at the door.

• Oct. 13: Networking by Night Business Card Exchange, 5-7 p.m., Easthampton Fore Department, 32 Payson Ave. Sponsored by Greater Easthampton’s Jr. Miss Program. Hors d’oeuvres by Glory Days Restaurant, door prizes. Cost: $5 for members, $15 for non-members.

• Oct. 24: Celebrity Bartenders Night, 6-9 p.m., Opa-Opa Steakhouse and Brewery, 169 College Highway, Southampton. Join us for a night of fun with local celebrities mixing your drinks. Tips benefit the chamber’s Holiday Lighting Fund. Raffles and fun. Cost: free.

Greater Holyoke Chamber of Commerce
www.holycham.com
(413) 534-3376

• Oct. 12: Autumn Salute Breakfast, 7:30-9 a.m., the Log Cabin. Sponsored by Holyoke Medical Center. Cost: $20 for members, $25 for non-members. Call Wanda Zabawa at (413) 534-3376 to reserve tickets or register online at holyokechamber.com

• Oct. 18: Mine Your Business Two-on-Two Networking Event, 2-4 p.m., MassMutual Center, Springfield. Sponsored by the Greater Holyoke Chamber of Commerce, BusinessWest, Chicopee Chamber of Commerce, First American Insurance, Holyoke Community College, Log Cabin-Delaney House, Marcotte Ford, and Meyers Brothers Kalicka. To take place at the Western Mass. Business Expo. Make your reservation by calling Wanda Zabawa at (413) 534-3376. Cost: table fee of $350 includes a buffet.

• Oct. 19: Holyoke Chamber After Hours, 5-7 p.m., hosted and sponsored by Country Inn & Suites, One Country Club Road. Cost: $10 for members, $15 for non-members. Call the chamber at (413) 534-3376 to sign up, or register online at holyokechamber.com

• Oct. 20: Holyoke City Council Candidate Forum, 6:30-9 p.m., Dean Technical High School Cafetorium, 1045 Main St.

• Oct. 26: Holyoke City Council Candidate Forum, 6:30-9 p.m., Dean Technical High School Cafetorium, 1045 Main St.

Northampton Area Young Professional Society
www.thenayp.com
(413) 584-1900

• Oct. 5: October Arrive @5, chamber’s annual open house, 5-7 p.m., Greater Northampton Chamber of Commerce, 99 Pleasant St. Sponsored by Crocker Communication, Pioneer Training, and Innovative Business Systems. The must-go networking event of the year. Cost: $10 for members.

• Oct. 7: October Meet & Eat Breakfast, 7:30-9 a.m., hosted and sponsored by the Hotel Northampton. “Beyond Sound Bytes: What Is Really Going On with the Economy,” featuring Owen Ullman, news editor of USA Today. Sponsored by Dietz & Company Architects and Calvin Coolidge Nursing & Rehabilitation Center for Northampton. Cost: $20 for members, $30 for non-members.

Greater Westfield Chamber of Commerce
www.westfieldbiz.org
(413) 568-1618

• Oct. 3: Mayor’s Coffee Hour, 8-9 a.m., Elm Street Diner, 266 Elm St. Cost: free. To register, call the chamber office at (413) 568-1618 or e-mail Carrie Dearing at [email protected]

• Oct. 12: WestNet after-5 “Oktoberfest” networking event, 5-7 p.m., East Mountain Country Club. Speed connecting (a business card exchange), cash bar, and complimentary food. Cost: $10 for members, $15 for non-members. Walk-ins always welcomed. To register, call the chamber office at (413) 568-1618 or e-mail Carrie Dearing at [email protected]

Company Notebook Departments

Girls Inc. Benefits From Comedy Night
HOLYOKE — The Women Business Owners Alliance of the Pioneer Valley (WBOA) recently presented Girls Inc. of Holyoke with a check for $2,950, proceeds from a Women’s Night of Comedy. The spring fund-raiser featured comediennes Tina Giorgi, Julie Barr, and Jenny Zigrino. “We are delighted to receive this gift,” said Suzanne Parker, executive director of Girls Inc. “In addition to the generous donation from the WBOA, some members of our board of directors were so inspired at the check presentation that they made additional gifts of their own as well. These donations will help us to continue to offer the cutting-edge, educational, and fun programs that inspire girls to be strong, smart, and bold.”

United Bank Aids
Tornado Relief
WEST SPRINGFIELD — With its partnership in the ABC40/FOX6 Tornado Relief Fund as well as grants awarded by its foundation, United Bank recently announced that a total of $89,500 in donations has supported local tornado relief and recovery efforts. The amount is in addition to the bank’s earlier gift of $25,000 to the Red Cross immediately following the June 1 tornado. The ABC40/FOX6 fund raised $40,000. Individual grants of $10,000 each were awarded to the American Red Cross, Pioneer Valley Chapter; the Salvation Army, Springfield Corps; the Community Foundation of Western MA Tornado Relief Fund; and United Way of Pioneer Valley Tornado Recovery Fund. Also, the United Bank Foundation awarded $49,500 to nine organizations that were impacted by the tornado and those providing immediate relief to the community. The recipients were: Dakin Pioneer Valley Humane Society, $2,000; DevelopSpringfield Corp., $10,000; Holyoke Chicopee Springfield Head Start, $4,000; Pioneer Valley Montessori School, $2,500; Rebuilding Together Springfield, $10,000; South End Community Center, $2,500; Springfield Rescue Mission, $2,000; Square One, $12,500; and Westfield Public Schools, $4,000.

Johnson & Hill Donates to Link to Libraries
PIONEER VALLEY — Johnson & Hill Staffing Services and Link to Libraries Inc., have joined forces for its inaugural Welcome to Kindergarten “Read Together” Literacy Bag Project. The newest initiative for Link to Libraries is the donation of more than 2,000 literacy kits to children entering kindergarten in Springfield and Holyoke public schools. The literacy bags include new bilingual books, bookbags, bookmarks, and parent educational materials supplied by the Irene and George Davis Foundation. “It is most important that our local children have the tools they need to start the school year on the right foot and to help them achieve their intellectual potential,” said Susan Jaye-Kaplan, co-founder of Link to Libraries. “We hope that these literacy kits will stimulate interest in reading and provide books to begin their own home library. We greatly appreciate the support of Andrea Hill-Cataldo and the staff of Johnson & Hill Staffing. It is community partners like this that help us reach our goals.”

Big Y to Eliminate
Self-checkouts
SPRINGFIELD — Big Y Foods Inc. has announced it will eliminate all self-checkout lanes in all its stores by the end of the year. Big Y first implemented self-checkout lanes in 2003. After extensive research, Big Y noted that the self-checkout lanes not only do not save customers time, but usually take them even longer to check out than customers in standard checkout lanes. Big Y concluded that the self-checkout technology could neither improve nor replace the value of a friendly cashier who is able to personally help each customer in their lane, according to Michael Tami, vice president for information resources and technologies. “Our self-checkout technology could not deliver on the service needs of our customers,” he said. “In short, we were not able to provide the exceptional customer service through them that has made Big Y what it is today.”

ACC Bistro Open for Cooking Classes
ENFIELD, Conn. — Hands-on cooking experiences are available to students this fall at Asnuntuck Community College (ACC), led by chef Bill Collins. Collins, a personal chef in Western Mass. and a professional chef for more than 18 years, provides a variety of course options to students looking to enhance their culinary prowess at ACC’s Bistro. Experience in the kitchen is not a prerequisite for the classes. The only requirements are that students bring a chef’s knife, a paring knife, a dish towel, and storage containers to bring home leftovers. All classes will include copies of the recipes Collins will be teaching. Classes are being offered at a variety of lengths ranging from one to four evenings. For more information on classes, visit www.acc.commnet.edu or call (860) 253-3034.

TNR Global to Attend UMass Career Fair
AMHERST — Karen Lynn, director of business development, and Natasha Goncharova, co-founder and managing director of TNR Global, will be representing the firm at UMass Amherst’s Career Fair for Engineering, Natural Sciences & Technology students on Sept. 28. “The University of Massachusetts offers a comprehensive computer science program where students emerge strong candidates for the kind of technical work required of TNR software developers,” said Michael McIntosh, vice president of search technologies. TNR Global is a systems design and integration company focused on enterprise-search and cloud-computing solutions for publishing companies, news sites, Web directories, academia, enterprise, and SaaS companies.

Banks Announce
Merger Plans
ADAMS — Adams Co-Operative Bank and South Adams Savings Bank, both headquartered in town, have agreed to combine their two institutions to form a new community bank serving Berkshire County. A joint announcement of the plan was made recently by Joseph Truskowski Jr., president and CEO of Adams Co-Operative Bank, and Charles O’Brien, president and CEO of South Adams Savings Bank. The combined bank will consist of seven full-service offices located in Adams, Cheshire, Lanesboro, Lee, Williamstown, and North Adams. Truskowski and O’Brien emphasized that both banks are committed to creating jobs in Berkshire County, and no jobs will be eliminated as a result of the merger. The two bank headquarters, which bookend downtown Adams, will also remain fully used. The new bank will be formed under a Massachusetts savings bank charter, with Truskowski serving as president and O’Brien as CEO. The managing boards of the two banks will be merged to create a new board of trustees. In addition, all deposits will continue to be insured in full at the new bank through a combination of coverage from the Federal Deposit Insurance Corp. and the Depositors Insurance Fund of Massachusetts. The merger is subject to approval by the depositors of Adams Co-Operative Bank, corporators of South Adams Savings Bank, and regulatory agencies. The merger is expected to be completed during the first quarter of 2012.

United Rentals Supports Extreme Makeover
SPRINGFIELD — United Rentals in Ludlow worked around the clock in early September providing construction equipment and services to the latest project in Springfield chosen by the ABC show Extreme Makeover: Home Edition (see related story, page 36). The build benefits Sirdeaner Walker, who has become a national voice against bullying in schools after surviving the loss of her son. The build is also part of United Rentals’ fifth year of partnership with the award-winning television show, which has relied on the company for equipment and volunteers on more than 80 new-home constructions. “Over 80 projects and more than 5,000 pieces of equipment, United Rentals has come through for us every time,” said Diane Korman, senior producer of Extreme Makeover: Home Edition. “Even in remote locations, United Rentals always has a branch close enough to arrange all the equipment we need, ensure its reliability, and deliver it within a three-hour window. Most importantly, they share our ‘safety first’ philosophy.” The episode featuring the Walker family will air on ABC on a date to be announced.

Departments Incorporations

The following business incorporations were recorded in Hampden, Hampshire, and Franklin counties and are the latest available. They are listed by community.

BECKET

Jacob’s Ladder Real Estate Inc., 2727 Jacob’s Ladder Road, Becket, MA 01223. John Conboy, 1515 Reservoir Road, East Otis, MA 01029. Residential and commercial real-estate broker.

GRANBY

NE Woods & Waters USA Inc., 87 Kendall St., Granby, MA 01033. Dianne Gordan, same. Advertising and publishing.

HOLYOKE

Nationwide Automotive Administrators Inc., 220 Linden St., Holyoke, MA 01040. Ilya Shnayder, same.

LEE

Red Apple Garden Inc., 23 Park Plaza St., Lee, MA 01238. Kong Liand Ni, same. Restaurant.

LENOX

Lenox Alliance for the Arts & Humanities Inc., 34 Church St., Lenox, MA 01240. Robert Romeo, 510 Walker St., Lenox, MA 01240. Performance space for a broad range of cultural and artistic presentations.

LUDLOW

Rosewood Meadows Inc., 187 East St., Ludlow, MA 01056. Suzie Ice, 9 Wandering Meadows, Wilbraham, MA 01095. Real-estate broker.

NORTHAMPTON

Meadow City Conservation Coalition Inc., 42 Phillips Place, Northampton, MA 01060. Jane Potter, same. Nonprofit organization designed to preserve the natural character of the flood plain of the Connecticut River and the nearby Northampton area.

SOUTH HADLEY

Prime Interstate Painting Inc., 65 Columbia St., South Hadley, MA 01075. Bradley Forbes, same. House painting and related services.

SOUTHWICK

KTI Aircraft Maintenance Inc., 41 South Loomis St., Southwick, MA 01077. Andrew Keenan Sr., same. Aircraft-maintenance service.

SPRINGFIELD

Jauna Gaita Inc., 21 Harvard St., Springfield, MA 01109. Juris Zagarins, same. Nonprofit organization designed to support Latvian culture, language, and literature.

Jumbo Supermarket Inc., 932 Worthington St., Springfield, MA 01105. Angel Pena, 15 Stedman St., Chicopee, MA 01013. Supermarket-grocery sales.

Keya Petroleum Corp., 491 Allen St., Springfield, MA 01108. Vasantlal Amrutlal Shah, 321 Longhill St., Springfield, MA 01108. Gas station with convenience store.

Law Office of William T. Walsh Jr., P.C., 83 State St., Springfield, MA 01103. William T. Walsh Jr., same. Law office.

Myids Inc., 51 Denton Circle, Springfield, MA 01104. Mohammad Ali Hazratji, 492 Hall Hill Road, Somers, CT 06071. Sales of ID tags for apparel.

Olympic Deli Restaurant Inc., 232 Chestnut St., Springfield, MA 01103. Francisco Rosario, same. Deli and restaurant.

Rivera & Rivera Act Against Foreclosure Inc., 44 Duryea St., Springfield, MA 01104. Marisol Feliciano, same. Nonprofit organization providing community assistance and services.

Royal Hair Design Inc., 101 Mulberry St., Apt. 113, Springfield, MA 01105. Liran Avital, same. Hair salon.

S.E.M. Convenience Store Inc., 248 Dickinson St., Springfield, MA 01108. Stamatios Moraitakis, same. Convenience store.

WEST SPRINGFIELD

LTG Inc., 41 Oleander St., West Springfield, MA 01089. Rachael Lynn Albee, same. IT services with focus of MSP.

Precision Install Inc., 11 Smith Ave., West Springfield, MA 01089. Eric Poirier, 115 Austin St., Chicopee, MA 01013. Kitchen installations and home improvements.

WESTFIELD

JPY Flooring Inc., 172 Meadow St., Apt. B, Westfield, MA 01085. Julian Yurtuc, same. Flooring sales and installation.

Real China Restaurant Inc., 116 Elm St., Westfield, MA 01085. Bizhen Zhu, same. Restaurant.

Cover Story
Why Area Businesses Need a Disaster Recovery Plan

There’s no doubt that the summer of the tornado, hurricane, and earthquake in Western Mass. got more businesses thinking about the importance of a disaster-recovery plan. But the truth is, it doesn’t take a natural disaster to suddenly shut a company down; a freak fire or flood will do the trick, too. Employers who have developed business-continuation strategies in case of an adverse event — and those who wish they had done so sooner — agree that there’s plenty of value in preparing for the worst.

No one goes to work expecting the roof to come off. Gretchen Neggers certainly didn’t.
She’s the town administrator in Monson, and she recalls the fateful late afternoon of June 1, when a tornado cut a path right through downtown.
“It passed right over our town offices and police station, causing significant damage to that structure,” she told BusinessWest. “It essentially blew the roof off.”
The initial concern, of course, was to see if anyone was physically hurt. The next was how to keep municipal services running at a time when residents would need them more than ever.
“Obviously, that facility houses critical operations,” she said. “All the town’s vital data, our permanent records, everything was housed in that building, and all the essential functions we perform as a town happen there. So it was a challenge to respond to the needs of residents in the community, and at the same time deal with the disaster within our own building.”
One of the town’s first calls was to CMD Technology Group in East Longmeadow, which handles a variety of information-technology services for Monson.
“We said, ‘we need to get our servers out of here,’” Neggers said. In the meantime, someone had the sense to do what they could to protect them before CMD was able to move them — in this case, covering the equipment with a tarp and setting up a fan to blow cool air at it.

Charlie Christianson

Charlie Christianson says disaster-recovery plans should have many facets, from IT to relocation to communication plans if the phones go down.

“We were very fortunate that our data survived,” she told BusinessWest. “There was some blessing in that; had we lost our data, the recovery would have been much harder. We did have some limited backup, but we didn’t have any off-site backup, which is something I now strongly recommend. It was a lesson learned.”
The town offices were relocated, and the town undertook what she called “an intense effort” to get operations up and running in a few days. Importantly, no municipal employees had any paychecks delayed.
“It was something you say, ‘that’ll never happen,’” Neggers said. “Unfortunately, what we learned is that the unthinkable can happen, and you do have to be prepared for it.”
After a summer when Western Mass. was hit with a tornado, the remnants of a hurricane (and plenty of flooding), and even a minor earthquake, companies, municipalities, and nonprofit agencies are looking more seriously at having a plan in place to keep their business operating even if their place of business is no longer usable.
Joan Kagan knows what that’s like. The president and CEO of Square One, whose Springfield headquarters was demolished by the tornado, did indeed have a disaster-recovery plan in place, meaning luck was less of a factor than it was at Monson’s town hall.
“We had completed the first phase of our plan, which was focused on our financial data, which we backed up every night on computer servers down in Connecticut, far from any of our facilities,” she said. “All our our financial data was backed up every night. That allowed us to get back into business right away, and we didn’t lose any of our data. That was critical to us.”
Why? For one thing, “we bill the state electronically for 1,200 kids every month,” Kagan said. “What if we had to go back and recreate the ID numbers and what the services are that we provided that month, so we could bill the state for it? We’d probably still be working on it now. Instead, we were able to get back in business right away.”
For a business like child care, where so many clients depend on those services every day, that continuity is particularly important, she added.
Joan Kagan (center, with Sarah Smith, vice president of Finance, and Phil Klimoski, director of IT)

Joan Kagan (center, with Sarah Smith, vice president of Finance, and Phil Klimoski, director of IT) says Square One not only had a disaster plan, but actively practiced it.

“These are critical services for families, and also, our employees depend on us for their paychecks,” she said. “Some are single or heads of household. You’re talking about hundreds of people who could be impacted if they go without paychecks. But we were able to get payroll out three days after the tornado because we had a backup system. A lot of people lost jobs because of that storm, but we were able to keep everyone employed.”
In this issue, BusinessWest examines the issue of disaster response, and how having a plan — and, just as important, making sure employees understand it and train on it — can make the difference between being helpless and staying in business when there’s no longer a physical business to go to.

Banking on Trouble
Paul Scully knows a little about disaster planning. That’s because Country Bank, of which Scully is president and CEO, has long had such a plan, and trained on it often — which turned out to be extremely fortunate the day a fire broke out at its main office in Ware in 2008, causing no injuries but significant smoke damage.
“It doesn’t matter what the size of your company is; if you could potentially have an interruption in cash flow and business, you have a problem,” Scully said. “You should never think you’re too small to prepare, even if you’re just a two-person company.”
With 44,000 square feet of space rented nearby, stocked with dozens of spare computers, and plenty of server redundancy, every bank office except the one affected by the fire (which had to be cleaned and renovated) was open for business the following morning (a Saturday), with no loss of data for any customer.
“The real key to having a plan is testing it — on an annual basis at mininum — but, in addition to testing it, updating it,” he said. “We do a mock disaster drill every year; we literally make the switch over as if we had just had a disaster. Not only do we switch the operating system over to backup, but we have people come in and do testing at the backup site that day.”
The reasons for repeating the training often are obvious, he said.
“A lot of folks wear different hats, their job responsibilities might change, or they might leave the organization,” he explained. “If Joe was in charge of making sure everyone is accounted for, and suddenly Joe’s gone, then who is the person responsible for that?”
Kagan also stressed the importance of having staff trained in disaster-recovery procedures — “particularly, in our case, with safety measures, evacuating children, which allowed us to avoid any tragedies or having anyone injured. We practice that in our centers and have fire drills once a month, so the staff are trained in how to safely evacuate, and children know how to go to a safe place. That worked to our advantage.”
She emphasized the need for a communication plan after an event. “We make sure that people have their cell phones, that people are in communication and identifying what the needs are,” she explained. “We were able to do that, and the next morning we were able to use our contacts in the community to help us identify space [to set up shop]. The community was very responsive, and from day one people offered us space.”
Dave Delvecchio, president of Innovative Business Systems in Easthampton, recently opened a data center in Marlborough that acts not only as a remote office, but as a disaster-recovery suite for clients. If a customer’s place of business is suddenly rendered unusable, IBS can transfer the contents of the client’s entire network to the Marlborough office, which is equipped with four workstations, in effect providing a location for that customer to continue to operate.
It’s not just disasters business owners should worry about, he said, but everyday mishaps. For tenants in a mixed-use, multi-tenant building, he explained, the odds of a localized disaster — anything from a candle fire to a knocked-out sprinklerhead — go up by a factor of 10. But the past summer’s weather events have really got clients talking.
“We’ve definitely received some cold calls from a few folks about disaster response this year,” he said — as well as a humorous moment the day the Valley trembled. “I was talking with a client one day about potential solutions, and he said, ‘is the floor moving?’ As soon as the earthquake ended, he said, ‘all right, you’ve made the earth move — I’ll sign anything!’”
On a serious note, though, sometimes it takes a disaster for people to realize the importance of their computer infrastructure.
“They don’t have paper-based forms to fall back on anymore. A hotel can’t make a reservation without going online. Insurance companies can’t process claims without going online. Whether you’re a large, regional bank, a single-location business with 10 employees, or a nonprofit agency, we’re finding that disaster planning is meaningful to businesses.”

In Touch and in Business
Charlie Christianson, president of CMD and its sister company, Peritus Security, which offers risk-management services to businesses, echoed the importance of backing up data off-site.
“A lot of people just plug a USB drive into the server and create another hard drive — but all the hard drives are sitting on one site,” he said. “What if the building gets crushed? It’s great on a day-to-day basis if a file gets lost, but it certainly doesn’t protect against catastrophic failures. If a catastrophic event comes through, or an electrical event occurs, you run the risk of losing it all.”
And that means possibly losing business — permanently. After the tornado, the CMD/Peritus offices had no phone connections or Internet access; even cellular service wasn’t active. So the team “triaged,” Christianson said, at a local coffee shop where service was available.
“We started going down the customer list and calling our clients, letting them know how to get hold of us, finding out what they needed, and we started slapping priorities on things,” he said. “You could have people who have been customers for years, and when they can’t get hold of you during an event like this, instead of thinking, ‘maybe there’s a problem with the phones,’ it’s ‘oh, we hope you’re not out of business.’ That’s how quickly people turn nowadays.
“You have to have systems in place on the technology side,” he added, “and it’s equally important to have this stuff written down. Because as calm and cool as people think they’re going to be when stuff hits the fan, that’s not a good time to be figuring things out.”
Scully agrees with the importance of a business-continuity plan. “What do you do if the building isn’t accessible for months? How would you operate? Sure, you may have business insurance, and that may help with cash flow, but what it doesn’t do is satisfy your customer base, and that’s a risk you can’t quantify.”
Some customers would go elsewhere, he said, while competitors would have no problem exploiting the situation and reaching out to welcome them. “I don’t think you can underestimate the the impact of not having a disaster-recovery plan or a business-interruption plan. It’s worth its weight in gold.”
That goes for all kinds of operations, Neggers said.
“A lot of business are regulated — like banking — and are required to have disaster-recovery plans, but I can see why it’s something that everyone should put a lot more attention into,” she told BusinessWest. “It’s not something you want to develop after a disaster happens.”
And just having a plan isn’t enough, she said. “Your plan needs to be precise, it needs to be comprehensive, and you need to train on it. What are you going to do if you can’t go to the office tomorrow, if you don’t have your computer, don’t have your files, don’t have your phone? How are you going to perform the essential functions of your business?
“I hope our experience is something that other entities can learn from,” she continued. “We were lucky in many ways because we didn’t lose our server, but you can’t have your critical functions reliant on luck. It’s something I know we’ll take a lot more seriously moving forward.”

Shelter from the Storm
Christianson still marvels at the sudden outburst by Mother Nature.
“Western Mass. never used to have such radical swings in weather. Maybe once in a great, great while,” he said. “But during the course of the summer, we had a tornado, an earthquake, a hurricane, multiple borderline tornadic events — it seemed like every two weeks we were having a windfall of activity.
“It certainly kept us busy,” he added. “You don’t like to see it happen to people, of course. But no sooner than we’d get one mess cleaned up, the next thing you know, another storm ripped through, causing damage or flooding.”
It shouldn’t take a natural disaster to get employers preparing for the worst, he said, but it’s an effective reminder.
“You need to step back and think outside your box,” he said. “You can’t just say, ‘oh, it’ll never happen,’ because we saw it happen.”

Joseph Bednar can be reached at [email protected]

Columns Sections
Understanding Older Generations at Work

Mandatory retirement has been illegal in most industries for decades, but some managers are still reluctant to hire and retain workers older than 65. Frequently workers in this age group are characterized as inflexible, slower, and reluctant to evolve with technology. But most employers find that today’s older workers challenge these stereotypes and can be real assets.
Biological and psychological changes occur as we get older. Each generation is also different sociologically from other age groups. Awareness of age-related differences can empower employers to capitalize on senior workers’ positive attributes and consider making workplace adaptations for their limitations.

Biological Age-related Changes
While most stereotypes about older adults are greatly exaggerated, many biological changes do take place both physically and cognitively. Nearly every organ and system in the body is a bit less efficient than it once was, but this does not mean inevitable disease or disability. The stereotype that seniors can’t hear or see well is false, but it is true that hearing and vision are not quite as sharp as they once were when we are younger. While Alzheimer’s disease and dementia are not part of the normal aging process, tip-of-the-tongue moments and slower reflex, reaction, and recall times are.
Due to changes in eyesight and hearing, consider moving an older worker’s seat at a meeting table to enable a better view of a projection screen. Recognizing normal changes that happen to the aging brain can help managers understand older workers’ behavior. For example, some older workers may be quiet during that meeting but submit great ideas a few hours later, after they’ve had time to process.

Sociological Age-related Changes
Sociologically, older workers are generally highly dedicated employees. Many seniors, particularly older women, are motivated by financial need. There are numerous advantages to deferring Social Security payments, so many seniors want to put off collecting for as long as possible. Most older adults have also witnessed steep declines in their retirement accounts, so there is a genuine need to supplement their income. Others simply did not adequately plan for retirement and require additional income from a full- or part-time job.
Generationally, workers older than 65 are known for a strong work ethic. Even if there is not a significant financial incentive, they were raised in an era that idealized hard work. They are team-oriented and unlikely to leave coworkers in a bind. This age group has likely finished raising their families so they can be open to working more hours when necessary. They are known for honoring commitments and respecting authority.
This age group also is typically good at interpersonal communication. Having worked for most of their careers without access to e-mail and texting, these workers have had to rely on their people skills to get things accomplished. They tend to also be more resourceful than younger generations who have come to rely only on the Internet for research and problem-solving.
Since this age group may have less computer experience than their younger coworkers, it is important to assess and respond to needs for training. Older workers are sometimes thought to be technologically challenged, but often it is because they have not had the opportunity to learn the appropriate skills.

Psychological Age-related Changes
Psychologist Erik Erikson believed that older adults experience a crossroads in their life: a stage he called “ego integrity vs. despair.” The concept of ego integrity is that, when a senior reviews his life thus far, he finds meaning in the way he has spent his time, which leads to wisdom and acceptance of his mortality. On the other hand, if a senior’s life review is focused on feeling resentful or disappointed about the way his time has been spent, he feels despair, which can sometimes even trigger depression.
Meaningful work often promotes increased self-worth in older adults, regardless of whether they are experiencing ego integrity or despair. In understanding this, managers can best motivate older employees by critiquing gently and praising publicly when it is earned. A manager singling out an older employee for a job well-done provides psychological benefits for the senior but also goes a long way to dispelling false stereotypes about older workers.

Tips for Accommodating and Embracing Older Workers
The best strategy in managing and accommodating older workers is the same as with employees of any age: observe , identify strengths and weaknesses, and work with that person to optimize performance. Nearly every employee requires some accommodations in order to do the best job possible. For example, a manager may have to spend time with a new college graduate explaining when, and if, it is appropriate to text customers. The same concept is true with older workers.
It is also important to re-evaluate a worker’s duties as he ages during employment with an organization. For example, a 70-year-old hotel shuttle driver who has been with a company for 20 years may be better-suited to a front-desk assignment if age-related changes are interfering with driving abilities.
Older workers have so much to offer: experience, work ethic, potential to mentor, and, frequently, fewer family obligations that will interfere with work. The key to maximizing value with older employees is recognizing and accommodating their differences.

Jennifer FitzPatrick, MSW, LCSW-C is an author, speaker, and educator. Founder of Jenerations Health Education Inc., she has more than 20 years’ experience in health care. She is a frequent speaker at national and regional conferences and was an adjunct instructor at Johns Hopkins University. Her new book, “Your 24/7 Older Parent,” is addressed to those dealing with the care of an elderly parent; www.jenerationshealth.com

Agenda Departments

Museums10 Focuses on Photography
Ongoing: Museums10, a collaboration of 10 college-affiliated museums in the Pioneer Valley, features seven photography exhibitions this fall, related lectures and discussions, and a symposium on Trans-Asia photography, all presenting a world that is at once far away and close at hand. With works of art from Asia, Africa, Europe, and the Americas, the exhibitions and events collectively reveal a globalized world and distinct styles of photography. Mount Holyoke College Art Museum (www.mtholyoke.edu/artmuseum) will present “World Documents,” works by international photographers, through Dec. 18, while the Smith College Museum (www.scma.smith.edu/artmuseum) will showcase the El Muro photography series by Cuban artist Eduardo Hernández Santos. “Cuba Seen Through Photographic Collages and Lithographs” will be on display through Oct. 6 at the Hampshire College Liebling Center Mann Gallery (www.hampshire.edu), while “Bagels & Grits: Exploring Jewish Life in the Deep South” will be featured at the Yiddish Book Center (www.yiddishbookcenter.org) through Sept. 30. Rounding out the exhibitions are “The Instant of Combustion: Barbara Morgan Dance Photography” at the University Museum of Contemporary Art (www.umass.edu/fac/umca) through Oct. 16, and “A Memorial Display in Honor of Jerome ‘Jerry’ Liebling, Photographer, Filmmaker, Educator,” at the Mead Art Museum (www.amherst.edu/museums/mead) through Oct. 23. Historic Deerfield will also host the Hallmark Institute of Photography exhibition through December (www.historic-deerfield.org). For more information on lectures and related events, visit www.museums10.org.

Retirement Planning Roundtable
September 29: The Affiliated Chambers of Commerce of Greater Springfield will present a roundtable discussion titled “Focus: Your Corporate Retirement Plan” from 8:30 to 10 a.m. at the Springfield Sheraton. A continental breakfast will be served from 8 to 8:30 a.m. Department of Labor representative Mary Rosen, associate regional director of the Boston office, will discuss the key provisions of recent legislation affecting defined contribution plans. Participants will gain insights from research on more than 1,000 U.S. plan sponsors to determine how one plan stacks up against another. A presentation by Alliance Bernstein, facilitated by the New England Wealth Management Group of Morgan Stanley Smith Barney, is also planned. Pre-registration is required for the free event. To register, e-mail Lynn Johnson at [email protected]

Patents Webinar
Oct. 4: Donald Holland, Esq. will present a webinar titled “The Basics of Patents” beginning at 11 a.m. for approximately 40 minutes. He is the senior partner at Holland & Bonzagni, P.C., based in Longmeadow. Webinar attendees will have the opportunity to ask specific questions at the end of the presentation. For more information or to register, visit www.hblaw.org/webinars or call (413) 567-2076.

Western Mass. Business Expo
Oct. 18: Businesses from throughout Hampden, Hampshire, Franklin, and Berkshire counties will come together for the premier trade show in the region, the Western Mass. Business Expo, produced by BusinessWest, and staged at the MassMutual Center in Springfield. The show will feature breakfast and lunch programs arranged by the Affilaited Chambers of Commerce of Greater Springfield, nearly two dozen seminars on the business issues of the day, several presentations in the Show Floor Floor Theater on timely topics, and the sophisticated networking program known as Mine Your Business. The day will conclude with a networking social from 2 to 4 p.m. The cost for a 10-by-10 booth is $700 for members of all area chambers, and $750 for non-members; corner booths are $800 for all chamber members and $850 for non-members, and a 10-by-20 booth is $1,200 for all chamber members and $1,250 for non-members. For more information, log onto www.businesswest.com or www.wmbexpo.com, or call (413) 781-8600, ext. 100.

Trade Secrecy Protection Webinar
Oct. 20: Donald Holland, Esq. will present a webinar titled “Trade Secrecy Protection” beginning at 11 a.m. for approximately 40 minutes. He is the senior partner at Holland & Bonzagni, P.C., based in Longmeadow. Webinar attendees will have the opportunity to ask specific questions at the end of the presentation. For more information or to register, visit www.hblaw.org/webinars or call (413) 567-2076.

Cartoonist Lecture
Oct. 21: Cartoonist Leigh Rubin, renowned for the comic strip Rubes, will be the featured speaker as the Ovations special-events series continues this fall at Springfield Technical Community College. Rubes is syndicated in more than 400 newspapers and publications worldwide. His presentations, at 10:10 a.m. and 11:15 a.m. in Scibelli Hall Theater, will cover art, satire, and communication. For more information or to bring a group, contact Ovations coordinator Phil O’Donoghue at (413) 755-4233 or [email protected]

We’ve Got Your Back
Run/Walk
October 22: New England Neurosurgical Associates will sponsor its first We’ve Got Your Back 5K Run/Walk at Forest Park in Springfield, beginning at 9 a.m. The event, which will benefit the Spinal Research Foundation, will also include a spinal health fair beginning at 8 a.m. The certified 5K race begins at 9, followed by a one-mile run/walk. Winners of the race will receive cash prizes ranging from $50 to $300. All children who finish the one-mile run/walk will be given a commemorative medal. For more information, call (413) 781-2211.

Entrepreneurship Lecture
October 27: Sue Morelli, chief executive officer and president of ABP Corp., will be the guest speaker at Bay Path College’s Innovative Thinking & Entrepreneurship Lecture Series in Longmeadow. Since joining Au Bon Pain in 1988, Morelli has worked her way up the ranks of the Boston-based, fast-casual bakery and café to become president and CEO in 2006. Under her leadership, the company now has more than 300 store locations, with almost 200 in the U.S. and the remainder in Thailand, India, South Korea, and the Middle East. She is currently leading a redesign of store interiors, a major menu transformation, and the opening of more than 30 new cafés per year. The lecture begins at 8:15 a.m.; a networking continental breakfast starts at 7:30 a.m. For more information, visit www.baypath.edu.

Licensing Intellectual Property Webinar
November 1: Donald S. Holland, Esq. will present a webinar titled “Licensing Intellectual Property” beginning at 11 a.m. for approximately 40 minutes. He is the senior partner at Holland & Bonzagni, P.C., based in Longmeadow. Webinar attendees will have the opportunity to ask specific questions at the end of the presentation. For more information or to register, visit www.hblaw.org/webinars or call (413) 567-2076.

Serious Fun Event
Nov. 10: MassINC and CommonWealth magazine will host a seriously funny look back at the year in politics and media with pols, pundits, and the press. All proceeds will support MassINC’s CommonWealth Campaign for Civic Journalism as well as a scholarship program for those who are entering the field. The event is planned at the John F. Kennedy Presidential Library and Museum, with cocktails at 6 p.m. and dinner and the program starting at 7:30 p.m. For more information, visit www.
seriousfun2011.org or contact Lauren Louison at (617) 224-1613 or [email protected]

Author Lecture
November 11: Christina Asquith, author and journalist, will account her years in hiding in Iraq that resulted in her book, Sisters in War, as part of the Ovations special events series at Springfield Technical Community College. Her presentations are at 10:10 a.m. and 11:15 a.m. in Scibelli Hall Theater. For more information or to bring a group, contact Ovations coordinator Phil O’Donoghue at (413) 755-4233 or [email protected]

DBA Certificates Departments

The following Business Certificates and Trade Names were issued or renewed during the month of September 2011.

AMHERST

Center for Pelvic Physical Therapy
24 North Pleasant St.
Carolyn Bentley

Johnny’s Tavern
30 Boltwood Walk
The Amherst Restaurant Group, LLC

CHICOPEE

A.F. Carosella
485 Broadway St.
Michael Leary

Castle Properties
140 Leona Ave.
Michael Tarrant

Mechanical Expert Service
57 Clarendon Ave.
Yeugeniy Bukhantsov

GREENFIELD

Bicycles Unlimited
322 High St.
Robert G. Perry

Family Vacuum
28 Chapman St.
Tory Groth

Franklin First Credit Union
57 Newton St.
Martha Richardson

Frosted
43 Lincoln St.
Shelly A. Phillips

Greenfield High School Alumni Association
22 Bouker St.
Cynthia Bompastore

Maurice’s Inc.
233 Mohawk Trail
Ann Fleming

Treasure Mountain Mining
40 Church St.
Jeanne A. Greene

West Winds Inn
151 Smead Hill Road
Sandra L. Waskewicz

Woodland Forest Soap
99 Lunt Dr.
Catherine Couta

HADLEY

Cash in Rush
367 Russell St.
Bunyod, Inc.

Happy Valley Pet Service
108 East St.
Jennifer Parry

Here We Grow
123 Russell St.
Michael W. Lodge

Liquors 44
458 Russell St.
Andrew Morrison

Tj Maxx
454 Russell St.
TJX Companies

Valley Dentists
138 Russell St.
Peter Cinner

HOLYOKE

Arete Performance Solutions
28 Bassett Road
Debra Gerard

Auto Zone
2231 Northampton St.
Stephanie Forbes

Beaner Beer Company
108 Cabot St.
Jay Hebert

BZD Dental Associates
610 South St.
Badri Z. Debian

Solstice Marketing Concepts
50 Holyoke St.
John Judge

PALMER

Palmer Counsel Center
1085 Park St.
Margaret Warrington

Rising Tide Consultant
320 Flynt St.
Brian Kraft

VCA Palmer Animal Hospital
1028 Thorndike St.
Healthy Pet Corp.

SOUTHWICK

Fresh Fields Deli & Café
326 College Hwy.
Craig R. Samuelson

Prototype Services
10 Industrial Road
Vity Stankis

SPRINGFIELD

4DGlenns Consultancy
203 Wilbraham Road
Devere K. Glenn

A & U, Inc.
882 Sumner Ave.
Gazanfer Kurtulus

A to Z Auto Clinic
11 Front St.
Angel Zaragoza

Affordable Property Management
109 Pennsylvania Ave.
Franklyn E. Dailey

Aspen Contracting Inc.
784 Bay St.
Pat Nussbeck

Baystate Visiting Nurse
50 State St.
Ruth Odgren

Bella Luna Accessories
24 Olmsted Dr.
Nicole Ariekke

Beliz Ecotech Cleaning Services
185 Hickory St.
Vickie Denise

Best Decorative Concrete
82 Darling St.
Craig A. Miller Jr.

C & R Handyman Services
167 Longhill St.
Carmen B. Morales

CW Price
1522 Boston Road
Morris Cohen

Computech Solutions
47 Sumner Terrace
Jerrard Sylvester

Crystal Barn Interiors
124 Gillette Circle
Kerry L. Shorrock

Davila’s Auto Performance
279 Mill St.
Jose L. Davila

Elephant For a Dollar II
1690 Boston Road
Liselot Walker

Eli Clothing
318 Bay St.
Bernadina Ramirez

Finest Candy’s
400 ½ State St.
Angel L. Castillo

Gafney Real Estate
122 Santa Barbara St.
David P. Gafney

Gamestop 233
1655 Boston Road
Michael Nichols

Hbookz
12 Mattoon St.
Ibn-Husein Muhammad

High Class Society
74 Lamont St.
Kassim S. Manzi

Int Sabor Latino
17 Grimaldi St.
Rafael A. Dominguez

J. Lo Home Improvement
21 Standish St.
Jorge I. Lopez

J.T. Builders
278 Denver St.
Jack Tardy

Jahsette’s Hair Salon
63 Hollywood St.
Vinette Byfield

Jewelry Arch
141 Aldrew Terrace
Carol A. Gallagher

Johnny Mac Liquors
1949 Wilbraham Road
John J. McCarthy

Kool Smiles, PC
1070 St. James Ave.
Tu Tran

WESTFIELD

CADCAMZ
37 Florence St.
Peter Lupien

Creative Expressions
74 Putnam Dr.
Linda L. Coffin

L & M Construction
33 Gifford Ave.
Luis Morales

Mary Kay Independent Beauty Consultant
11 Heggie Dr.
Michal Harling

R.J. Amusements, LLC
11 Radisson Lane
Marc P. Herbert

Solid Ground
27 Susan Dr.
David L. Guilbert

The Groomer
77 Main St.
Tracy Durkee

Westfield Action Sports Photography
1417 East Mountain Road
John J. Sharon

WEST SPRINGFIELD

Bertera Collision Repair Center
160 Westfield St.
Bertera Chrysler Corporation

Discount Office Furniture Inc.
2131 Riverdale St.
Kenneth F. Wytas

Fringe and Flourish
7 Upper Church St.
Ashley Sovinski

Manchester Home Improvement
209 Rogers Ave.
Barry Manchester

Manners and More
7 Beauview Terrace
Dianne Provost

New England Estate Sales & Service
38 Neptune Ave.
Peter Zaitz

O & M
1658 Memorial Ave.
Marina L. Shah

Oleksii Delivery Service
261 Union St.
Oleksii Nerovnia

Parks Academy Tae Kwan Do Inc.
632 Kings Hwy.
Chong K. Park

S & P Deli
246 Elm St.
Hillenbrand, LLC

Salon Blue
470 Westfield St.
Shaun Drugan

Stop N’ Save Smoke Shop
2011 Riverdale St.
Muhammad T. Abbasi

Tomasko Electric
848 Elm St.
Green Energy Sol Inc.

West Side Hypnosis
12 Railroad St.
Louise E. Jahr

BANKRUPTCIES

The following bankruptcy petitions were recently filed in U.S. Bankruptcy Court. Readers should confirm all information with the court.

Allard, Christopher J.
639 Burnett Road
Chicopee, MA 01020
Chapter: 7
Filing Date: 08/12/11

Almonte, Ricardo B.
Almonte, Maria M.
55 Greendale Ave.
Pittsfield, MA 01201
Chapter: 7
Filing Date: 08/01/11

Anderson, Stephen M.
49 Cherry St.
Easthampton, MA 01027
Chapter: 7
Filing Date: 08/09/11

Andrews, Jesicca L.
57 Armstrong St.
West Springfield, MA 01089
Chapter: 7
Filing Date: 08/11/11

Bergeron, Lawrence E.
Bergeron, Tammy J.
137 Lancaster Ave.
West Springfield, MA 01089
Chapter: 7
Filing Date: 08/04/11

Bertini, Michael A.
129 Ventura St.
Ludlow, MA 01056
Chapter: 7
Filing Date: 08/09/11

Blake, Sophia T.
87 Maryland St.
Springfield, MA 01105
Chapter: 7
Filing Date: 08/08/11

Borden, Grover L.
582 Pleasant St.
Holyoke, MA 01040
Chapter: 7
Filing Date: 08/04/11

Bou, Angel L.
1237 Burts Pitt Road
Florence, MA 01062
Chapter: 7
Filing Date: 08/04/11

Bouchard, Dennis Joseph
57 G St.
Turners Falls, MA 01376
Chapter: 7
Filing Date: 07/31/11

Boutin, Michelle A.
40 Holyoke St., Apt 1
Easthampton, MA 01027
Chapter: 7
Filing Date: 08/10/11

Bruneau, Helga A.
3 Federal St.
Millers Falls, MA 01349
Chapter: 7
Filing Date: 08/02/11

Bubar, John J.
119 White Oak Road
Springfield, MA 01128
Chapter: 13
Filing Date: 08/10/11

Candello, Antonio P.
Candello, Angela Dawn
506 Brattleboro Road
Bernardston, MA 01302
Chapter: 7
Filing Date: 08/15/11

Castonguay, Mark R.
Castonguay, Ruth A.
87 Oakridge St.
Chicopee, MA 01020
Chapter: 7
Filing Date: 08/13/11

Christensen, Mildred Christine
#92 Village Park Road
Amherst, MA 01002
Chapter: 7
Filing Date: 08/15/11

Clegg, Shannon Rose
a/k/a Paquette, Shannon Rose
a/k/a Boyle, Shannon Rose
228 River Road
South Deerfield, MA 01373
Chapter: 7
Filing Date: 08/09/11

Colon, Wilberto
Colon, Sandra M.
1447 Northampton St.
Holyoke, MA 01040
Chapter: 7
Filing Date: 08/10/11

Conniff, Robbin A.
a/k/a Ryan, Robbin A.
a/k/a Barlow, Robbin A.
153 Spikenard Circle
Springfield, MA 01129
Chapter: 7
Filing Date: 08/12/11

Cruz, Anna M.
a/k/a Bartley, Anna
61 Beverly St.
Chicopee, MA 01013
Chapter: 7
Filing Date: 08/12/11

Deacon, Mark E.
11 Brookline Ave.
Westfield, MA 01085
Chapter: 7
Filing Date: 07/31/11

Demary, Karen M.
a/k/a Adler, Karen
1029 West St.
Pittsfield, MA 01201
Chapter: 7
Filing Date: 08/11/11

Deraleau, Aaron D.
192 Brook Road
Warren, MA 01083
Chapter: 13
Filing Date: 08/01/11

Duffy, James B.
Duffy, Sandra J.
1094 Western Ave.
Westfield, MA 01085
Chapter: 13
Filing Date: 07/31/11

Durham, Glenn E.
Durham, Katie C.
427A Belchertown Road
Amherst, MA 01002
Chapter: 7
Filing Date: 08/11/11

Emery, John A.
Emery, Denise A.
84 Mattawa Circle
Orange, MA 01364
Chapter: 7
Filing Date: 08/01/11

Ferreira, Maria A.
1031 Worcester St.
Springfield, MA 01151
Chapter: 13
Filing Date: 08/10/11

Fischer, Todd H.
442 Warren Wright Road
Belchertown, MA 01007
Chapter: 7
Filing Date: 08/15/11

Gagne Brothers Home Improvement
Gagne Brothers, Inc.
Gagne, Brett R.
Gagne, Erin M.
638 Rogers Ave.
West Springfield, MA 01089
Chapter: 7
Filing Date: 08/11/11

Gardner, Justine L.
16 Congress St.
Pittsfield, MA 01201
Chapter: 7
Filing Date: 08/03/11

Gauthier, Margaretha F.
38 Colorado St.
Springfield, MA 01118
Chapter: 7
Filing Date: 08/01/11

Giza, Chester J.
134 Yale St.
Ludlow, MA 01056
Chapter: 7
Filing Date: 08/09/11

Glenn, Sherri-Lyn
a/k/a Hill, Sherri-Lyn
a/k/a Berube, Sherri-Lyn
68 Aster Ct.
Greenfield, MA 01301
Chapter: 7
Filing Date: 08/15/11

Goodell, Sr. Douglas M.
Goodell, Andrea L.
227 Franklin St.
Building 13, Apt. D
North Adams, MA 01247
Chapter: 7
Filing Date: 08/12/11

Graham, Dawn L.
Graham, Ian M.
218 Upper Valley Road
Becket, MA 01223
Chapter: 7
Filing Date: 08/02/11

Grenier, Eric A.
Grenier, Sara M.
570 Cottage St.
Athol, MA 01331
Chapter: 7
Filing Date: 07/30/11

Grosse, Danielle L.
29 Lehigh St.
Springfield, MA 01104
Chapter: 7
Filing Date: 08/12/11

Hagelstein, Patricia Roxanne
104 Pomeroy Meadow Road
Southampton, MA 01073
Chapter: 7
Filing Date: 08/11/11

Hamer, Ann P.
55 Florida St.
Springfield, MA 01109
Chapter: 7
Filing Date: 08/12/11

Hatfield, Thomas Ross
Hatfield, Dolores Carolyn
485 West Cummington Road
Cummington, MA 01026
Chapter: 7
Filing Date: 08/11/11

Jacobs, Frankie Dale Vernail
Jacobs, Erica Naa Morkoh
121 Orange St.
Springfield, MA 01108
Chapter: 7
Filing Date: 08/08/11

James, Emma Jean
79 Crescent Road
Longmeadow, MA 01106
Chapter: 7
Filing Date: 08/11/11

Johnson, James F.
260 Garvey Dr.
Springfield, MA 01109
Chapter: 7
Filing Date: 08/11/11

Kennedy-Cawley, Roxine M.
1087 South Washington St.
Becket, MA 01223
Chapter: 7
Filing Date: 08/03/11

Kohlenberger, Lee A.
Kohlenberger, Amy M.
a/k/a Bowman, Amy
P.O. Box 4221
Pittsfield, MA 01202
Chapter: 7
Filing Date: 08/03/11

LaPointe, Forrest Dale
LaPointe, Rosibel Maria
5 Gatewood Road
Springfield, MA 01119
Chapter: 7
Filing Date: 08/09/11

Lester, John C.
23 Joanne Road
Springfield, MA 01119
Chapter: 7
Filing Date: 08/09/11

Lopez, Edgardo
Lopez, Norma I.
a/k/a Martinez, Norma I.
50 Miller St.
Springfield, MA 01104
Chapter: 7
Filing Date: 08/10/11

Lynch, Stacy M.
143 Wilbraham Road
Monson, MA 01057
Chapter: 7
Filing Date: 08/04/11

Macutkiewicz, Alec E.
129 West Ave.
Ludlow, MA 01056
Chapter: 7
Filing Date: 08/05/11

Madden, Bridget
17 Chickering St.
Pittsfield, MA 01201
Chapter: 7
Filing Date: 08/11/11

Maiorino, Alfonse F.
6 Eagle St.
Southwick, MA 01077
Chapter: 7
Filing Date: 08/11/11

Martin, Gary S.
Tessier-Martin, Linda J.
270 East Main St.
North Adams, MA 01247
Chapter: 7
Filing Date: 08/11/11

Martin, Mary W.
27 Morin Dr.
Easthampton, MA 01027
Chapter: 7
Filing Date: 08/10/11

Mason, Albert R.
Mason, Dorothy E.
99 Elmar Dr.
Feeding Hills, MA 01030
Chapter: 7
Filing Date: 08/15/11

Matthews, Edward James
Matthews, Marie Alma
21 Franklin St.
Millers Falls, MA 01349
Chapter: 7
Filing Date: 08/04/11

McCann, Christy L.
40 High St.
Warren, MA 01083
Chapter: 7
Filing Date: 08/12/11

McCann, Thomas W.
40 High St.
Warren, MA 01083
Chapter: 7
Filing Date: 08/12/11

Medeiros, Clifton
25 Gardens Dr.
Springfield, MA 01119
Chapter: 7
Filing Date: 08/11/11

Meehan, Mary J.
P.O Box 164
Cheshire, MA 01225
Chapter: 7
Filing Date: 08/01/11

Meyer, Kathleen Ann
a/k/a Rogers, Kathleen
52 Shattuck St.
Greenfield, MA 01301
Chapter: 7
Filing Date: 08/09/11

Miller, Starr A.
643 Newton St., Apt 9
South Hadley, MA 01075
Chapter: 7
Filing Date: 08/14/11

Mitchell, Penny
25 Abbe Ave.
Springfield, MA 01107
Chapter: 13
Filing Date: 08/12/11

Montes, Carmen L.
1237 Burts Pitt Road
Florence, MA 01062
Chapter: 7
Filing Date: 08/04/11

Morey, Jerry W.
Morey, Tina S.
221 Alum Hill Road
Ashley Falls, MA 01222
Chapter: 7
Filing Date: 08/11/11

Moson, Olivia S.
77 High St., Apt 4
Agawam, MA 01001
Chapter: 7
Filing Date: 08/15/11

Mueller, Marie T.
P.O. Box 592
East Longmeadow, MA 01028
Chapter: 7
Filing Date: 08/01/11

Nelson, Christopher J.
1295 Pendleton Ave.
Chicopee, MA 01022
Chapter: 7
Filing Date: 08/09/11

Nepomnyashiy, Yuriy
189 Burbank Road
Longmeadow, MA 01106
Chapter: 7
Filing Date: 08/08/11

O’Connor-Allyn, Kelly A.
2 Hawthorne Lane
Holyoke, MA 01040
Chapter: 13
Filing Date: 08/11/11

Olson, Nancy E.
1389 West Housatonic St.
Pittsfield, MA 01201
Chapter: 7
Filing Date: 08/11/11

Ortiz, Steve
Ortiz, Elizabeth Kristen
a/k/a Chapin, Elizabeth Kristen
871 Country Club Road
Greenfield, MA 01301
Chapter: 7
Filing Date: 08/11/11

Papananias, George
16 Captain Lathrop Dr.
South Deerfield, MA 01373
Chapter: 7
Filing Date: 08/15/11

Pendergast, Sheila
114 Warren St.
West Springfield, MA 01089
Chapter: 7
Filing Date: 08/11/11

Pereira, Cesar M.
Pereira, Lisa M.
35 Redstone Dr.
East Longmeadow, MA 01028-1244
Chapter: 13
Filing Date: 08/11/11

Perry, Russell
Clark-Perry, Celma
196 King St.
Springfield, MA 01109
Chapter: 7
Filing Date: 08/09/11

Politis, Garrett A.
Politis, Nancy Q.
51 Willshire Dr.
Williamstown, MA 01267
Chapter: 7
Filing Date: 08/03/11

Pollard’s Tavern & Grill
Szydlo, David Walter
25 Florence Road
Easthampton, MA 01027
Chapter: 7
Filing Date: 08/04/11

Raymond, Timothy D.
202 Rolf Ave.
Chicopee, MA 01020
Chapter: 7
Filing Date: 08/09/11

Raynor, Jamie K.
32 Ellington St.
Agawam, MA 01001
Chapter: 7
Filing Date: 08/02/11

Rinault, Philip J.
242A State Ave.
Palmer, MA 01069
Chapter: 7
Filing Date: 08/11/11

Robitaille, Carol Ann
P.O. Box 874
Chicopee, MA 01021
Chapter: 7
Filing Date: 08/08/11

Rokhkind, Dmitriy
Rokhkind, Yana
48 Braeburn Road
East Longmeadow, MA 01028
Chapter: 7
Filing Date: 07/31/11

Sevigny, Jean Louis
Sevigny, Carol E.
791 James St.
Chicopee, MA 01020
Chapter: 7
Filing Date: 08/12/11

Smith, Lakyna C.
207 Bay St.
Springfield, MA 01109
Chapter: 7
Filing Date: 08/09/11

Smith, Nikki S.
a/k/a Smith-Skubel, Nikki
33 Mountain St.
Plainfield, MA 01070
Chapter: 7
Filing Date: 07/30/11

Soucie, Mark J.
Soucie, Ann M.
238 Dorset Road
Athol, MA 01331
Chapter: 7
Filing Date: 07/30/11

Spencer, Betty A.
739 Daniel Shays Highway
86 Earle Dr.
Athol, MA 01331
Chapter: 7
Filing Date: 07/30/11

Stebbins, Gerald W.
P.O.Box 32
Bernardston, MA 01337
Chapter: 7
Filing Date: 08/15/11

Sunn, Michael G.
Sunn, Carol A.
1095 Mohawk Trail – Lot 2
North Adams, MA 01247
Chapter: 7
Filing Date: 08/11/11

Surreira, Peter F.
135 Higher Brook Dr.
Ludlow, MA 01056
Chapter: 7
Filing Date: 07/30/11

Talbot, Kathleen M.
287 Notre Dame St.
Westfield, MA 01085
Chapter: 7
Filing Date: 08/11/11

Tharaldson, Shaun Edwin
159 Park St.
Easthampton, MA 01027
Chapter: 7
Filing Date: 08/04/11

Tintin, Giovanny P.
54 Housatonic St.
Lee, MA 01238
Chapter: 7
Filing Date: 08/15/11

Vo, Kim Chi
a/k/a Le, Chi
14 Crystal St.
Springfield, MA 01108
Chapter: 7
Filing Date: 08/09/11

Welch, Douglas E.
10 Rosedell Dr. Ext.
Westfield, MA 01085
Chapter: 7
Filing Date: 08/07/11

White, Richard A.
73 Hall Road
P.O. Box 493
Sturbridge, MA 01566
Chapter: 7
Filing Date: 08/12/11

Departments Picture This

Send photos with a caption and contact information to:  ‘Picture This’ c/o BusinessWest Magazine, 1441 Main Street, Springfield, MA 01103 or to [email protected]

United Way Day of Caring

The United Way of Pioneer Valley recently conducted its annual Day of Caring, organizing volunteers from area businesses who performed needed projects around the region.
Below, from top: front to back, Diane Haggerty, Linda Vela, and Nicole Bryar of MassMutual volunteer at the West Springfield Council on Aging; from left, Rebecca Barlow, Tricia Parolo, Gail Couchon, and Sue Gendron of MassMutual work at Abner Gibbs Elementary School; from left, Narinder Kaur, Kathy Giordano, Jennifer Saltis, Cathy Lafortune, and David Woytowicz of MassMutual volunteer at Stanley Park; from left, Lauren Bouvier, Amy Martin, Andrew Conner, and Christine Landry of PeoplesBank pitch in at Chicopee Child Day Center.
Photos courtesy of Ed Cohen



















More Caring
More from the United Way of Pioneer Valley Day of Caring, below from top: Christine Warren of the Davis Foundation volunteers at Wistariahurst Museum; Angel Diaz-Mangiafic of MassMutual lends a hand at the Children’s Museum of Holyoke; Donna Bernard of Jubinville Insurance pitches in at Wistariahurst Museum; Michelle White of MassMutual works at the Children’s Museum of Holyoke; Corey Tomlinson of MassMutual volunteers at the YMCA of Greater Springfield.

Photos courtesy of Joe Aberdale





Bankruptcies Departments

The following bankruptcy petitions were recently filed in U.S. Bankruptcy Court. Readers should confirm all information with the court.

Allard, Christopher J.
639 Burnett Road
Chicopee, MA 01020
Chapter: 7
Filing Date: 08/12/11

Almonte, Ricardo B.
Almonte, Maria M.
55 Greendale Ave.
Pittsfield, MA 01201
Chapter: 7
Filing Date: 08/01/11

Anderson, Stephen M.
49 Cherry St.
Easthampton, MA 01027
Chapter: 7
Filing Date: 08/09/11

Andrews, Jesicca L.
57 Armstrong St.
West Springfield, MA 01089
Chapter: 7
Filing Date: 08/11/11

Bergeron, Lawrence E.
Bergeron, Tammy J.
137 Lancaster Ave.
West Springfield, MA 01089
Chapter: 7
Filing Date: 08/04/11

Bertini, Michael A.
129 Ventura St.
Ludlow, MA 01056
Chapter: 7
Filing Date: 08/09/11

Blake, Sophia T.
87 Maryland St.
Springfield, MA 01105
Chapter: 7
Filing Date: 08/08/11

Borden, Grover L.
582 Pleasant St.
Holyoke, MA 01040
Chapter: 7
Filing Date: 08/04/11

Bou, Angel L.
1237 Burts Pitt Road
Florence, MA 01062
Chapter: 7
Filing Date: 08/04/11

Bouchard, Dennis Joseph
57 G St.
Turners Falls, MA 01376
Chapter: 7
Filing Date: 07/31/11

Boutin, Michelle A.
40 Holyoke St., Apt 1
Easthampton, MA 01027
Chapter: 7
Filing Date: 08/10/11

Bruneau, Helga A.
3 Federal St.
Millers Falls, MA 01349
Chapter: 7
Filing Date: 08/02/11

Bubar, John J.
119 White Oak Road
Springfield, MA 01128
Chapter: 13
Filing Date: 08/10/11

Candello, Antonio P.
Candello, Angela Dawn
506 Brattleboro Road
Bernardston, MA 01302
Chapter: 7
Filing Date: 08/15/11

Castonguay, Mark R.
Castonguay, Ruth A.
87 Oakridge St.
Chicopee, MA 01020
Chapter: 7
Filing Date: 08/13/11

Christensen, Mildred Christine
#92 Village Park Road
Amherst, MA 01002
Chapter: 7
Filing Date: 08/15/11

Clegg, Shannon Rose
a/k/a Paquette, Shannon Rose
a/k/a Boyle, Shannon Rose
228 River Road
South Deerfield, MA 01373
Chapter: 7
Filing Date: 08/09/11

Colon, Wilberto
Colon, Sandra M.
1447 Northampton St.
Holyoke, MA 01040
Chapter: 7
Filing Date: 08/10/11

Conniff, Robbin A.
a/k/a Ryan, Robbin A.
a/k/a Barlow, Robbin A.
153 Spikenard Circle
Springfield, MA 01129
Chapter: 7
Filing Date: 08/12/11

Cruz, Anna M.
a/k/a Bartley, Anna
61 Beverly St.
Chicopee, MA 01013
Chapter: 7
Filing Date: 08/12/11

Deacon, Mark E.
11 Brookline Ave.
Westfield, MA 01085
Chapter: 7
Filing Date: 07/31/11

Demary, Karen M.
a/k/a Adler, Karen
1029 West St.
Pittsfield, MA 01201
Chapter: 7
Filing Date: 08/11/11

Deraleau, Aaron D.
192 Brook Road
Warren, MA 01083
Chapter: 13
Filing Date: 08/01/11

Duffy, James B.
Duffy, Sandra J.
1094 Western Ave.
Westfield, MA 01085
Chapter: 13
Filing Date: 07/31/11

Durham, Glenn E.
Durham, Katie C.
427A Belchertown Road
Amherst, MA 01002
Chapter: 7
Filing Date: 08/11/11

Emery, John A.
Emery, Denise A.
84 Mattawa Circle
Orange, MA 01364
Chapter: 7
Filing Date: 08/01/11

Ferreira, Maria A.
1031 Worcester St.
Springfield, MA 01151
Chapter: 13
Filing Date: 08/10/11

Fischer, Todd H.
442 Warren Wright Road
Belchertown, MA 01007
Chapter: 7
Filing Date: 08/15/11

Gagne Brothers Home Improvement
Gagne Brothers, Inc.
Gagne, Brett R.
Gagne, Erin M.
638 Rogers Ave.
West Springfield, MA 01089
Chapter: 7
Filing Date: 08/11/11

Gardner, Justine L.
16 Congress St.
Pittsfield, MA 01201
Chapter: 7
Filing Date: 08/03/11

Gauthier, Margaretha F.
38 Colorado St.
Springfield, MA 01118
Chapter: 7
Filing Date: 08/01/11

Giza, Chester J.
134 Yale St.
Ludlow, MA 01056
Chapter: 7
Filing Date: 08/09/11

Glenn, Sherri-Lyn
a/k/a Hill, Sherri-Lyn
a/k/a Berube, Sherri-Lyn
68 Aster Ct.
Greenfield, MA 01301
Chapter: 7
Filing Date: 08/15/11

Goodell, Sr. Douglas M.
Goodell, Andrea L.
227 Franklin St.
Building 13, Apt. D
North Adams, MA 01247
Chapter: 7
Filing Date: 08/12/11

Graham, Dawn L.
Graham, Ian M.
218 Upper Valley Road
Becket, MA 01223
Chapter: 7
Filing Date: 08/02/11

Grenier, Eric A.
Grenier, Sara M.
570 Cottage St.
Athol, MA 01331
Chapter: 7
Filing Date: 07/30/11

Grosse, Danielle L.
29 Lehigh St.
Springfield, MA 01104
Chapter: 7
Filing Date: 08/12/11

Hagelstein, Patricia Roxanne
104 Pomeroy Meadow Road
Southampton, MA 01073
Chapter: 7
Filing Date: 08/11/11

Hamer, Ann P.
55 Florida St.
Springfield, MA 01109
Chapter: 7
Filing Date: 08/12/11

Hatfield, Thomas Ross
Hatfield, Dolores Carolyn
485 West Cummington Road
Cummington, MA 01026
Chapter: 7
Filing Date: 08/11/11

Jacobs, Frankie Dale Vernail
Jacobs, Erica Naa Morkoh
121 Orange St.
Springfield, MA 01108
Chapter: 7
Filing Date: 08/08/11

James, Emma Jean
79 Crescent Road
Longmeadow, MA 01106
Chapter: 7
Filing Date: 08/11/11

Johnson, James F.
260 Garvey Dr.
Springfield, MA 01109
Chapter: 7
Filing Date: 08/11/11

Kennedy-Cawley, Roxine M.
1087 South Washington St.
Becket, MA 01223
Chapter: 7
Filing Date: 08/03/11

Kohlenberger, Lee A.
Kohlenberger, Amy M.
a/k/a Bowman, Amy
P.O. Box 4221
Pittsfield, MA 01202
Chapter: 7
Filing Date: 08/03/11

LaPointe, Forrest Dale
LaPointe, Rosibel Maria
5 Gatewood Road
Springfield, MA 01119
Chapter: 7
Filing Date: 08/09/11

Lester, John C.
23 Joanne Road
Springfield, MA 01119
Chapter: 7
Filing Date: 08/09/11

Lopez, Edgardo
Lopez, Norma I.
a/k/a Martinez, Norma I.
50 Miller St.
Springfield, MA 01104
Chapter: 7
Filing Date: 08/10/11

Lynch, Stacy M.
143 Wilbraham Road
Monson, MA 01057
Chapter: 7
Filing Date: 08/04/11

Macutkiewicz, Alec E.
129 West Ave.
Ludlow, MA 01056
Chapter: 7
Filing Date: 08/05/11

Madden, Bridget
17 Chickering St.
Pittsfield, MA 01201
Chapter: 7
Filing Date: 08/11/11

Maiorino, Alfonse F.
6 Eagle St.
Southwick, MA 01077
Chapter: 7
Filing Date: 08/11/11

Martin, Gary S.
Tessier-Martin, Linda J.
270 East Main St.
North Adams, MA 01247
Chapter: 7
Filing Date: 08/11/11

Martin, Mary W.
27 Morin Dr.
Easthampton, MA 01027
Chapter: 7
Filing Date: 08/10/11

Mason, Albert R.
Mason, Dorothy E.
99 Elmar Dr.
Feeding Hills, MA 01030
Chapter: 7
Filing Date: 08/15/11

Matthews, Edward James
Matthews, Marie Alma
21 Franklin St.
Millers Falls, MA 01349
Chapter: 7
Filing Date: 08/04/11

McCann, Christy L.
40 High St.
Warren, MA 01083
Chapter: 7
Filing Date: 08/12/11

McCann, Thomas W.
40 High St.
Warren, MA 01083
Chapter: 7
Filing Date: 08/12/11

Medeiros, Clifton
25 Gardens Dr.
Springfield, MA 01119
Chapter: 7
Filing Date: 08/11/11

Meehan, Mary J.
P.O Box 164
Cheshire, MA 01225
Chapter: 7
Filing Date: 08/01/11

Meyer, Kathleen Ann
a/k/a Rogers, Kathleen
52 Shattuck St.
Greenfield, MA 01301
Chapter: 7
Filing Date: 08/09/11

Miller, Starr A.
643 Newton St., Apt 9
South Hadley, MA 01075
Chapter: 7
Filing Date: 08/14/11

Mitchell, Penny
25 Abbe Ave.
Springfield, MA 01107
Chapter: 13
Filing Date: 08/12/11

Montes, Carmen L.
1237 Burts Pitt Road
Florence, MA 01062
Chapter: 7
Filing Date: 08/04/11

Morey, Jerry W.
Morey, Tina S.
221 Alum Hill Road
Ashley Falls, MA 01222
Chapter: 7
Filing Date: 08/11/11

Moson, Olivia S.
77 High St., Apt 4
Agawam, MA 01001
Chapter: 7
Filing Date: 08/15/11

Mueller, Marie T.
P.O. Box 592
East Longmeadow, MA 01028
Chapter: 7
Filing Date: 08/01/11

Nelson, Christopher J.
1295 Pendleton Ave.
Chicopee, MA 01022
Chapter: 7
Filing Date: 08/09/11

Nepomnyashiy, Yuriy
189 Burbank Road
Longmeadow, MA 01106
Chapter: 7
Filing Date: 08/08/11

O’Connor-Allyn, Kelly A.
2 Hawthorne Lane
Holyoke, MA 01040
Chapter: 13
Filing Date: 08/11/11

Olson, Nancy E.
1389 West Housatonic St.
Pittsfield, MA 01201
Chapter: 7
Filing Date: 08/11/11

Ortiz, Steve
Ortiz, Elizabeth Kristen
a/k/a Chapin, Elizabeth Kristen
871 Country Club Road
Greenfield, MA 01301
Chapter: 7
Filing Date: 08/11/11

Papananias, George
16 Captain Lathrop Dr.
South Deerfield, MA 01373
Chapter: 7
Filing Date: 08/15/11

Pendergast, Sheila
114 Warren St.
West Springfield, MA 01089
Chapter: 7
Filing Date: 08/11/11

Pereira, Cesar M.
Pereira, Lisa M.
35 Redstone Dr.
East Longmeadow, MA 01028-1244
Chapter: 13
Filing Date: 08/11/11

Perry, Russell
Clark-Perry, Celma
196 King St.
Springfield, MA 01109
Chapter: 7
Filing Date: 08/09/11

Politis, Garrett A.
Politis, Nancy Q.
51 Willshire Dr.
Williamstown, MA 01267
Chapter: 7
Filing Date: 08/03/11

Pollard’s Tavern & Grill
Szydlo, David Walter
25 Florence Road
Easthampton, MA 01027
Chapter: 7
Filing Date: 08/04/11

Raymond, Timothy D.
202 Rolf Ave.
Chicopee, MA 01020
Chapter: 7
Filing Date: 08/09/11

Raynor, Jamie K.
32 Ellington St.
Agawam, MA 01001
Chapter: 7
Filing Date: 08/02/11

Rinault, Philip J.
242A State Ave.
Palmer, MA 01069
Chapter: 7
Filing Date: 08/11/11

Robitaille, Carol Ann
P.O. Box 874
Chicopee, MA 01021
Chapter: 7
Filing Date: 08/08/11

Rokhkind, Dmitriy
Rokhkind, Yana
48 Braeburn Road
East Longmeadow, MA 01028
Chapter: 7
Filing Date: 07/31/11

Sevigny, Jean Louis
Sevigny, Carol E.
791 James St.
Chicopee, MA 01020
Chapter: 7
Filing Date: 08/12/11

Smith, Lakyna C.
207 Bay St.
Springfield, MA 01109
Chapter: 7
Filing Date: 08/09/11

Smith, Nikki S.
a/k/a Smith-Skubel, Nikki
33 Mountain St.
Plainfield, MA 01070
Chapter: 7
Filing Date: 07/30/11

Soucie, Mark J.
Soucie, Ann M.
238 Dorset Road
Athol, MA 01331
Chapter: 7
Filing Date: 07/30/11

Spencer, Betty A.
739 Daniel Shays Highway
86 Earle Dr.
Athol, MA 01331
Chapter: 7
Filing Date: 07/30/11

Stebbins, Gerald W.
P.O.Box 32
Bernardston, MA 01337
Chapter: 7
Filing Date: 08/15/11

Sunn, Michael G.
Sunn, Carol A.
1095 Mohawk Trail – Lot 2
North Adams, MA 01247
Chapter: 7
Filing Date: 08/11/11

Surreira, Peter F.
135 Higher Brook Dr.
Ludlow, MA 01056
Chapter: 7
Filing Date: 07/30/11

Talbot, Kathleen M.
287 Notre Dame St.
Westfield, MA 01085
Chapter: 7
Filing Date: 08/11/11

Tharaldson, Shaun Edwin
159 Park St.
Easthampton, MA 01027
Chapter: 7
Filing Date: 08/04/11

Tintin, Giovanny P.
54 Housatonic St.
Lee, MA 01238
Chapter: 7
Filing Date: 08/15/11

Vo, Kim Chi
a/k/a Le, Chi
14 Crystal St.
Springfield, MA 01108
Chapter: 7
Filing Date: 08/09/11

Welch, Douglas E.
10 Rosedell Dr. Ext.
Westfield, MA 01085
Chapter: 7
Filing Date: 08/07/11

White, Richard A.
73 Hall Road
P.O. Box 493
Sturbridge, MA 01566
Chapter: 7
Filing Date: 08/12/11