Home Articles posted by BusinessWest Staff (Page 237)
Building Permits

The following building permits were issued during the month of December 2019.

AMHERST

Bank of America
1 South Pleasant St.
$2,500 — Temporary wall

LHB Enterprises Inc.
360 College St.
$5,000 — Remove two light pole bases

CHICOPEE

City of Chicopee
725 Front St.
$2,221,508 — Convert existing warehouse space into office space, including reconfiguration of walls; new HVAC, elevator, sprinkler, electrical, and interior finishes; and utility site work

Emery Street, LLC
220 Exchange St.
$13,565 — Install fire-alarm system and components

Dorothy Krawiec
2 Valier Ave.
$20,000 — Swap microwave dish and associated cables, etc.

EAST LONGMEADOW

Lenox American Saw
79 Industrial Dr.
$106,000 — Roof

Pride Plaza
618-634 North Main St.
$12,500 — Roofing

Pride Stores
622 North Main St.
$6,500 — Sheet metal

LEE

Mass Property Partners, LLC
220 Housatonic St.
$3,500 — Increase height of existing half-wall at ramp and move a door

LONGMEADOW

Zen’s Toyland
803 Williams St.
$3,000 — New signage

NORTHAMPTON

Investment Real Estate
550 Easthampton Road
$9,000 — Illuminated ground sign for Moove In Self Storage

Malvern Panalytical
22 Industrial Dr.
$4,000 — Non-illuminated ground sign

NETA Inc.
118 Conz St.
$12,500 — Non-illuminated ground sign

NETA Inc.
118 Conz St.
$1,800 — Illuminated wall sign

NETA Inc.
118 Conz St.
$1,700 — Illuminated ground sign

NETA Inc.
118 Conz St.
$1,500 — Illuminated ground sign

Smith College
10 Elm St.
$8,000 — Renovate offices in College Hall

SPRINGFIELD

Albany Road – St. James Avenue, LLC
1250 St. James Ave.
$2,500 — Modify tenant space fire-alarm system for 911 training center

City of Springfield
1535 Roosevelt Ave.
$42,000 — Install new microwave dish and associated cabling to existing tower for emergency 911 radio system upgrade

City of Springfield
1250 State St.
$2,972,000 — Renovations at Springfield High School of Science and Technology, including boiler replacement, asbestos abatement, windows and doors, roofing and chimney work

Commonwealth Academy Holdings, LLC
6 Ames Hill Dr.
$28,000 — Install new fire-alarm system and devices with monitoring

Zohad Faroogni
148 Fort Pleasant Ave.
$5,369 — Replace seven windows in office building

OSJ of Springfield, LLC
1686 Boston Road
$225,000 — Alter interior retail floor plan and update lighting at former Toys R Us for new tenant, Ocean State Job Lot

South Congregational Church
45 Maple St.
$25,000 — Add new exterior door, remove old ceiling, extend kitchen vent through ceiling, lay ceramic tile on existing floor, add exterior light at entrance

Western Massachusetts Electric Co.
300 Cadwell Dr.
$44,000 — Install new microwave dish and associated cabling to existing tower for emergency 911 radio system upgrade

Daily News

HOLYOKE — Registration is now open for the first two job-training programs offered by the Cannabis Education Center, a partnership between Holyoke Community College and the Cannabis Community Care and Research Network (C3RN).

The center’s cannabis culinary assistant program will begin Jan. 25 and run for six consecutive Saturdays from 10 a.m. to 6 p.m. at the HCC MGM Culinary Arts Institute on Race Street.

Cannabis culinary assistants are responsible for preparing cannabis or cannabidiol-infused products using a variety of cooking, baking, and infusion techniques. Students will learn about manufacturing operations and security, health, and safety policies and regulations.

A program to train workers for jobs as patient advocates/budtenders will begin March 2 and run for six consecutive Mondays from 10 a.m. to 6 p.m. in the Kittredge Center for Business and Workforce Development on the main HCC campus, 303 Homestead Ave.

Patient advocates, often called budtenders, work behind the counters at cannabis dispensaries, interacting with the public, answering technical questions, and providing information to registered cannabis patients, caregivers, and recreational customers making purchases.

Each six-week job-training program will be followed immediately by an internship period — three eight-hour days over two weeks — with a licensed cannabis industry employer. The cost for each program is $3,000, but trainees can apply for tuition assistance through C3RN.

“C3RN has been working with cannabis-based companies and philanthropic organizations on funding, and we hope to be able to offer generous scholarship packages to applicants,” said Jeff Hayden, HCC’s vice president of Business and Community Services.

Space is limited. Priority will be given to applicants who are unemployed, underemployed, or have limited work or college experience. 

HCC and C3RN are designated training partners through the Massachusetts Cannabis Control Commission’s Social Equity Vendor Training program. The program was designed to provide priority access, training, and technical assistance to those negatively impacted by the drug war.

The Cannabis Education Center is based out of HCC’s Kittredge Center for Business and Workforce Development.

More information on these and other upcoming classes and programs can be found on at cannabiseducationcenter.org or by calling (413) 552-2561. Prospective students can register at that website or at hcc.edu/bcs (click on ‘cannabis education’).

Daily News

AGAWAM — Perfect distance vision is commonly referred to as 20/20 vision. As a new year begins, the Employers Assoc. of the NorthEast (EANE) wants to help those in the human resources (HR) field sharpen their visions for career growth.

HR certifications from HRCI or SHRM indicate that an individual possesses a knowledge and understanding of what HR professionals at various levels are expected to know and do on the job. The certification exams require a combination of experience and preparation in order to be successful.

EANE provides a proven study process for these exams. The national pass rates for the HRCI or SHRM certification tests is about 50%. That pass rate increases to nearly 90% for those who have studied with an EANE HR certification study group.

EANE’s winter study group sessions begin in February. The $995 registration covers enrollment in the 10-week class that meets from 5 to 8 p.m. on Tuesdays, as well as all necessary study materials. Dinner is provided at the study classes, which are led by EANE’s certified HR professionals.

Employers know that certified HR professionals bring a level of quality control to their responsibilities that can make a significant impact on an organization. HR certification opens new doors for HR professionals and can positively impact the processes and culture of the organizations they serve. Learn more about EANE’s study classes at www.eane.org/hr-certification-study.

Daily News

CUMMINGTON — Swift River, a member of the Addiction Campuses treatment centers, announced the opening of a new pharmacy. The construction project began in 2019 and is expected to be completed this month.

Swift River has teamed up with Keiter Builders Inc. based in Florence, and Kuhn Riddle Architects of Amherst to lead in the design and construction of a new, 1,690-square-foot addition. The addition is a B-use occupancy including a nurse’s station, patient-service portals, exam rooms, and a pharmacy for the storage and dispensing of narcotic addition-treatment substances. The project is regulated by the Drug Enforcement Agency and meets relevant standards, including an alarm system, security cameras, motion and sound detectors, and limited key-access entry points.

“It’s been fantastic working with Keiter Builders,” Swift River CEO Matt Love said. “The team from Keiter has been professional, accommodating, and responsive to our needs during the construction project. The pharmacy will allow Swift River to expand medication-assisted treatment options to patients in a safe, secure location as well as expand the nurses station for patients in our detox unit. We are excited about this addition of a new pharmacy as well as the new relationship we’re establishing with Keiter Builders.”

Daily News

HAMPDEN — Americans are expected to eat a whopping 1.38 billion chicken wings During Super Bowl weekend, according to the National Chicken Council — about 27 million more than last year. Gio’s Pizzeria, a fixture in Hampden since 2011, is leveraging its customers’ love of chicken wings to raise funds for the Mental Health Assoc. (MHA). On every NFL game day now through Super Sunday, Gio’s will donate 50% of proceeds from the sale of their chicken wings to MHA.

“I wish more people would be more aware and more understanding of mental health,” said Gio Cirillo, general manager of Gio’s Pizzeria. “People need to talk about it and not hold it inside. MHA does so much good in so many ways for mental health, and I wanted to help. I think this wings promotion is a great opportunity for a local business to do what we can and what we know to support the issue of mental health and bring further awareness to the community.”

Gio’s Pizzeria, located at 9 Allen St. in Hampden, is a family-owned and operated Italian restaurant serving pizza and Italian foods, using homemade dough and marinara sauce made daily.

“We’re thrilled that Gio Cirillo is making this generous commitment to MHA, and I can’t think of a more delicious way to do it than with that staple of football finger food, chicken wings,” said Kimberley Lee, vice president of Resource Development & Branding for MHA. “Fifty cents of every dollar you spend on Gio’s wings on NFL game days through Super Sunday will go directly to MHA to support our programs in mental wellness, developmental disabilities, homelessness, substance use, acquired brain injury, and more. If you’re going to eat chicken wings during the playoffs, get yours from Gio’s.”

Cirillo explained that every chicken wing sold on NFL game days counts toward Gio’s donation to MHA. “Pick up, delivery, or dine in, it’s all the same,” he said. “We deliver throughout Hampden and into parts of Springfield, Wilbraham, East Longmeadow, Longmeadow, Monson, Enfield, and Somers. Customers can call to place an order and confirm they’re in our delivery area. Place orders early on game days, especially on Super Sunday. I can’t stress that enough. There will be a lot of demand those days, which is exactly why we picked those days to raise funds and awareness for MHA.”

Daily News

MONSON — Monson Savings Bank (MSB) recently announced three promotions.

Kelly Collins has been promoted to assistant vice president, marketing officer. She joined MSB in February 2016 as marketing officer and has worked hard to promote the MSB brand over the last few years. She is passionate about sharing the bank’s story and successes. She earned a bachelor’s degree in communications and marketing, has an extensive background in marketing, and recently graduated from the Leadership Pioneer Valley program.

Kylie LaPlante has been promoted to the position of business development officer. She joined the MSB team in December 2011 as a CSA (teller). She went on to earn positions of CSA supervisor, assistant branch manager, branch manager, and in December 2018 began working as a business relationship manager. She has a bachelor’s degree in management and is a graduate of the New England School for Financial Studies.

Dina Merwin has been promoted to senior vice president, chief risk and senior compliance officer. She joined MSB in June 2013 as a compliance officer. She worked hard to build a successful compliance program for the bank and was promoted to positions of assistant vice president, vice president, and most recently first vice president, compliance and BSA officer. She attended Springfield Technical Community College, Quinsigamond Community College, and Worcester State College, and is a graduate of the Massachusetts School for Financial Studies and the National School of Banking.

“We are extremely pleased to announce these well-deserved promotions,” said Steve Lowell, president of Monson Savings Bank. “Kelly, Kylie, and Dina are important contributors to our continued success. We have an incredible team here at Monson Savings.”

Daily News

SPRINGFIELD — There are just three nights left to experience Bright Nights at Forest Park’s 25th season. The holiday lighting show will be open nightly through Sunday, Jan. 5. Gates will open each night at 5 p.m. and will close at 11 p.m. on Friday and Saturday, and 9 p.m. on Sunday. Every car in line at closing will be able to take the tour.

This year, Bright Nights debuted the MGM Springfield display, welcomed musical performances by local high-school choral groups, and celebrated the 25th, 250th, 2,500th, and 25,000th cars to visit this season. It was voted #4 in USA Today’s “10 Best Public Holiday Light Displays.”

Bright Nights at Forest Park is sponsored by Balise Auto, Baystate Health, Big Y World Class Markets, Charlie Arment Trucking Inc., Columbia Gas, Comcast, Eversource Energy, Gleason Johndrow Landscaping, Health New England, iHeart Media, MassLive, MassMutual, MGM Springfield, MP P.C., PeoplesBank, the Republican, Sheraton Springfield, Skip’s Outdoor Accents, Springfield College, Tower Square, Yankee Candle, WWLP-22News, and more.

Daily News

GREENFIELD — Greenfield Community College (GCC) will host an enrollment event from 10 a.m. to 3 p.m. on Saturday, Jan. 11 at its main campus in Greenfield. Registration for spring 2020 classes is happening now for all students. 

“We designed the Saturday enrollment event knowing that our students have incredibly busy lives and many work full-time jobs and have families. We hope this format meets the needs of people who are exploring college and career-development opportunities in a manner that is both welcoming and flexible,” said Anna Berry, dean of Students. 

Prospective students and their families will have an opportunity to meet with financial-aid counselors to navigate financial options and complete an application for assistance; speak with staff about GCC’s more than 35 degree and career certificate programs, and learn about the many student support services available. Students will receive instant acceptance, complete placement testing, meet with an advisor, and register for classes, all in one visit. Attendees will leave campus with class schedules in hand. 

Those who are unable to attend this event may contact the Admission Office at (413) 775-1801 or www.gcc.mass.edu/admission to make an appointment.

Daily News

SPRINGFIELD — BusinessWest is currently accepting nominations for the 40 Under Forty class of 2020. The deadline for nominations is Feb. 14.

Launched in 2007, the program recognizes rising stars in the four counties of Western Mass. Nominations, which should be detailed in nature, should list an individual’s accomplishments within their profession as well as their work within the community. Nominations can be completed online at businesswest.com/40-under-forty-nomination-form.

Nominations will be weighed by a panel of judges. The selected individuals will be profiled in the April 27 issue of BusinessWest and honored at the 40 Under Forty Gala on June 25 at the Log Cabin in Holyoke. The event’s presenting sponsor is PeoplesBank, and other sponsorship opportunities are available.

Daily News

SPRINGFIELD — Fresh Paint Springfield, the first-ever downtown mural festival that took place in June 2019 and transformed 10 large exterior walls into art, has released a report on the positive economic impact that occurred in Springfield from last year’s festival.

Fresh Paint Springfield has also announced plans for a 2020 festival, which is set to take place June 1-13, 2020 and will paint exterior walls in Mason Square and downtown Springfield. Nominations for 2020 murals on walls in Mason Square or downtown can be made at www.freshpaintspringfield.com/walls.

The economic-impact study involved a team of specialists from the UMass Design Center and Jessica Payne Consulting to measure concrete participatory, financial, cultural, community, and environmental outcomes of the festival. The full report can be downloaded at www.freshpaintspringfield.com.

The study found that Fresh Paint Springfield stimulated new investment in the downtown community and showcased the connection between public art and economic development. The resulting economic impact to Springfield was $361,481.

The study also found that business owners benefited from an uptick in revenue during the festival, and the murals permanently improved the walkability of downtown. All business owners reported that sponsoring the festival was a good use of city and state economic-development funds, and would like to see Fresh Paint Springfield happen again.

Respondents also overwhelmingly agreed that the murals and festival events valued public art and built a greater sense of community. Fresh Paint Springfield events generated interactions among individuals of diverse age, race, and ethnicity in ways they had not necessarily seen as typical in Springfield. An estimated total of 1,800 individuals participated. 

Fresh Paint Springfield also generated extensive positive media coverage, reaching almost 1.5 million people, and was effective in improving perceptions of Springfield. The Festival’s Facebook page had 4,861 ‘engaged users’ and 85,800 page impressions, and its Instagram posts with the hashtag #freshpaintspringfield had been liked over 20,000 times. 

The inaugural festival drew 12 sponsors, including foundations, nonprofits, municipal agencies, and private businesses, 82% of which have headquarters in Springfield.

Daily News

GREENFIELD — Hector Toledo has been promoted to vice president and branch distribution network officer at Greenfield Savings Bank. In his new position, he is responsible for overseeing all the GSB branch office operations and the GSB Customer Service Center, located in Turners Falls. He joined the bank in 2018 as office sales manager at the Hadley office.

“Hector joined us with more than 30 years of experience in banking,” said John Howland, president and CEO of Greenfield Savings Bank. “His commitment to the highest standards of customer service and his life-long volunteering for the community match our bank’s core values.”

Toledo has an associate degree in business management from Springfield Technical Community College and has completed the Commercial Lender Management School Program in Boston. He is a member of the board of trustees at Baystate Health, including serving as finance committee chair, on the community advisory council, and as an executive committee member. He was recently appointed to the board of trustees of Greenfield Community College and has previously served on the board of directors of the Food Bank of Western Massachusetts.

Daily News

SPRINGFIELD — Michael Ostrowski, president and CEO of Arrha Credit Union, recently taught financial literacy to high-school students at Pope Francis Preparatory School in Springfield. In this new program, Ostrowski spoke about how one’s credit score affects buying a car or home, how to balance a checkbook, budgeting, and costs to own and manage a home. He also spoke about careers in banking and other financial issues facing a young person after schooling is complete.

The feedback from the students included the realization of costs, budgeting, managing credit, and making prudent financial decisions.

“It is critical to prepare students for real life — for students to think about and develop their financial future and life early,” Ostrowski said, adding that Arrha Credit Union continues to work with local high schools on creating financial-literacy programs.

Daily News

HOLYOKE — PeoplesBank has announced the promotions of several key associates.

Alexander Hoyo has been promoted to data management and analytics officer. He has more than seven years of analytics and banking experience. In his new position, he will oversee and participate in the construction and maintenance of reliable, secure, and innovative information systems to support the organization’s data needs. He is responsible for the day-to-day management of the analytics team as it facilitates the acquisition of information from multiple sources and manages the custodianship and distribution of information to business units in a useful and consumable manner.

Clare Ladue has been promoted to assistant vice president, banking center regional manager in the Holyoke region. She has more than 25 years of financial-services and banking experience. In her new position, she will oversee the growth and development of banking-center associates and customer relationships within the defined region.

Amos McLeod III has been promoted to assistant vice president, commercial credit officer. He has more than 18 years of financial-services and banking experience. In his new position, he will underwrite new loan requests, review existing borrowing relationships, and assist with training junior credit analysts.

Jeanna Misischia has been promoted to customer solutions officer. She has more than 20 years of financial-services and banking experience. In her new position, she will have oversight of the bank’s call center and VideoBanker staff as well as day-to-day operations of both departments.

Patricia O’Brien has been promoted to assistant vice president, consumer lending. She has more than 21 years of financial-services and banking experience. In her new position, she will assist in running the daily operations of the residential underwriting department, as well as analyzing residential and consumer applications.

Cassandra Pierce has been promoted to vice president, data management and analytics. She has more than 18 years of data-management and banking experience. In her new position, she will lead the data management and analytics team in constructing and maintaining effective, reliable, secure, and innovative information systems to support the organization’s data needs. She will also provide leadership for effective strategic and tactical planning in the use of information, and will oversee the acquisition of information from one or more sources and manage the custodianship and the distribution of that information to those who need it in a useful and consumable manner.

Mike Raposo has been promoted to digital marketing officer. He has more than seven years of financial-services and banking experience. In his new position, he is responsible for end-to-end management of all digital platforms, including website content and improvements, outbound e-mail marketing, digital message boards in 21 banking-center locations in Massachusetts and Connecticut, online banking advertising, as well as related analytics and analysis.

Christopher Scott has been promoted to assistant vice president, portfolio manager. He has more than eight years of financial-services and banking experience. In his new position, he will continue to support relationship managers in addition to managing his own commercial portfolio.

Tracy Sicbaldi has been promoted to vice president, commercial and institutional banking. She has more than 30 years of financial-services and banking experience. In her new position, she will identify, develop, and manage new municipal, commercial, and institutional deposit relationships.

Karen Sinopoli has been promoted to first vice president, controller. She has more than 15 years of financial-services and banking experience. In her new position, she will maintain the financial records of the bank in accordance with generally accepted accounting principles, supervise all accounting and financial-reporting functions of the bank and its subsidiaries, and prepare all requisite corporate tax filings to conform with federal and state law. 

Aaron Sundberg has been promoted to assistant vice president, portfolio manager. He has more than 10 years of financial-services and banking experience.

Daily News

GREENFIELD — This spring, Greenfield Community College (GCC) and Double Edge Theatre will embark on a formal collaboration to grow the role of visual and performing arts within the college and Franklin County. Kicking off with an experimental-performance class taught by Double Edge at GCC next semester, this partnership will evolve into a multi-year endeavor to engage a diverse mix of students and community members in longer productions and spectacles.

“We’re in the early stages of planning, but the excitement is obvious for both parties,” said GCC Theater Department Chair Tom Geha, who has been instrumental in getting this partnership off the ground.

Founded in Boston in 1982 as a feminist ensemble and laboratory for the creative process, Double Edge has been an integral part of the community in Ashfield for the past 25 years. Located on a 105-acre former dairy farm, the theatre welcomes people from around the world to come study, move, perform, produce, and explore the intersection of art and social justice. Over 700 students have come through the company’s rigorous and intensive training. Artistic home to a multitude of passions, skills, and interests, Double Edge attracts thousands of theater-goers every year. Shows are sold out months in advance, and the company has brought its imaginative and visceral work across the U.S. and as far as Central Europe, South America, and Norway.

“We see eye to eye,” says Stacy Klein, Founder and Artistic Director of Double Edge, “Our values and our missions are really similar.”

Added Leo Hwang, GCC’s dean of Humanities, “we see Double Edge as one of the real hallmarks of a forward-thinking organization in Franklin County — they’re really pushing the envelope. It’s an incredible opportunity for GCC to have access to this world-class theater company that’s willing to collaborate with us and include us in this process of discovering and learning.”

Daily News

AGAWAM — The West of the River Chamber of Commerce, in conjunction with Agawam Junior High School, held its annual Career Day earlier this month.

Career Day focuses on bringing local business owners and specialty trade members to educate the students on opportunities in various fields of work. The students sign up for selected seminars on skilled trades they are interested in learning more about. It offers the students an insight on numerous opportunities for potential careers. 

Before Career Day started, a program was presented in the auditorium. Alan Rogers of the West of the River Chamber of Commerce introduced Agawam Mayor William Sapelli and keynote speaker Dave Ratner of Dave’s Pet Food City. Special recognition was given to Ashley Fleming, guidance counselor for the eighth-graders. Also recognized were the members of the West of the River Chamber education committee for their efforts in recruiting speakers from the community.

More than 20 speakers — ranging from chefs to lawyers to nurses to sports-management professionals, and many more — addressed students for four sessions on a rotating basis in the classrooms during the course of the morning.

Similar events are held at Agawam High School, West Springfield Junior High School, and the Lower Pioneer Valley Educational Collaborative in conjunction with the West of the River Chamber of Commerce. Through its education committee, the chamber sponsors several events throughout the year, including career days, job shadowing, and mentoring programs.

Daily News

NORTH ADAMS — BFAIR has been selected as a beneficiary of the Stop & Shop Community Bag Program for the month of January. The Stop & Shop Community Bag Program, which launched in May, is a reusable-bag program that facilitates community support with the goal to make a difference in the communities where shoppers live and work. BFAIR was selected as the January beneficiary of the program by store leadership at the Stop & Shop, located at 876 State Road, North Adams. 

BFAIR will receive a $1 donation every time the $2.50 reusable ‘community bag’ is purchased at this location during January, unless otherwise directed by the customer through the giving tag attached to the bag.

“We are excited to participate in this program,” said Rich Weisenflue, CEO of BFAIR. “It’s a win-win for BFAIR and the community — supporting BFAIR programs and services and helping the environment by supporting the reusable-bag initiative.”

For more information on the Stop & Shop Community Bag Program, visit stopandshop.bags4mycause.com.

Daily News

SPRINGFIELD — Michael Matty, president of Springfield-based St. Germain Investment Management, and Christopher Milne, president of Northampton-based Gage-Wiley & Co. Inc., announced they have reached an agreement in which St. Germain is acquiring the assets of Gage-Wiley & Co. Inc. This merger brings together two of the oldest independent investment-management firms in Western Mass. under one entity.

The combined company will hold more than $2 billion in client assets and will operate four offices across the state: St. Germain Investments in Springfield, October Mountain in Lee, and Gage-Wiley in Northampton and Plymouth.

Both St. Germain Investments and Gage-Wiley began as independent broker-dealers in the city of Springfield, founded by their namesakes in 1924 and 1933, respectively. They have both remained locally owned, privately held investment-management firms with a commitment to independence, conservative investment management, and highly personalized client service. They serve a growing clientele of individuals, nonprofits and businesses throughout area, the state, and the world.

The investment professionals at Gage-Wiley, and its registered investment advisor affiliate, New England Capital, will combine with those at St. Germain to create a deep team of 35 financial-management professionals under the St. Germain umbrella. The offices will continue with business as usual, with advisors and managers seeing their own clients in their usual locations, but behind the scenes there will be coordination of strengths and resources that will further enhance services to the companies’ clientele.

“This is a perfect fit for our clients and our organization,” Milne said. “Our cultures are similar, and our approach to clients is akin to St. Germain’s. With this transition, there’s even more expertise available to help our clients plan for their financial future.”

Added Matty, “we are very excited for what the future holds for our newly united company. It will allow us, as a group, to reach a wider client base, provide additional services and resources, while also maintaining the family-oriented, boutique feel Gage-Wiley is so well-known for.”

Though now an affiliate of St. Germain, Gage-Wiley and New England Capital will continue to do business under their current name, and Milne will continue to manage the Northampton and Plymouth offices in his role as managing director.

Daily News

SPRINGFIELD — Through March 1, the Greater Springfield Convention and Visitors Bureau (GSCVB) is providing an opportunity to thank individuals who provide great service by nominating them for a Howdy Award for Hospitality Excellence. To nominate someone, visit explorewesternmass.com and click on the Howdy logo.

For 25 years, the Howdy Awards for Hospitality Excellence program has recognized outstanding restaurant servers, attraction attendants, bartenders, hotel personnel, retail clerks, and others across Hampden, Hampshire, and Franklin counties. Official categories include accommodations, attractions, banquets and meetings, beverage, food casual, food tableside, public service, retail, transportation, and people’s choice (a category voted on by the public via social media).

“It’s amazing how popular the Howdy Awards have become, and we work hard to keep that momentum going,” said GSCVB President Mary Kay Wydra. “We started this out over 25 years ago in the hopes we’d help attract some media attention for the hundreds of good frontline folks who meet and greet visitors every day, and it simply took off.”

Since the program’s inception, she noted, dozens of winners have taken home a trophy from the annual awards dinner. This year’s dinner is Monday, May 18 at the MassMutual Center in Springfield.

The path to the winner’s podium begins with a nomination from someone — sometimes a business or leisure traveler but many times a local resident — who felt they’d been noticeably well-treated by a hospitality staff person. Nominations trigger a response by the GSCVB back to the nominee’s employer, seeking more information on the person. Those receiving the strongest feedback may be elevated by the Howdy Awards committee to finalist status. Finalists are ultimately assessed by a three-person panel of judges selected from well outside Western Mass. to ensure impartiality, and those scoring the best earn top honors.

Howdy sponsors for 2020 include Yankee Candle Village, Eastern States Exposition, Naismith Memorial Basketball Hall of Fame, Massachusetts Convention Center Authority, MGM Springfield, MassMutual Center, Aladco Linen Service, Freedom Credit Union, New Belgium Fat Tire, Baystate Health, People’s United Bank, iHeartMedia, WWLP, the Republican, and MassLive.

Daily News

SPRINGFIELD — Need a haircut or manicure? How about a scalp treatment? Consider stopping by the Cosmetology Student Salon at Springfield Technical Community College (STCC).

The salon, located in Building 20, Room 217, is open to clients Tuesdays, Thursdays, and Fridays for walk-ins 10:30 a.m. to 2 p.m. There is a nominal fee for services. No appointment is necessary.

Students can assist with haircuts, styling, scalp treatments, conditioning treatments, manicures, and paraffin hand treatments. A Redken Professional School, the student salon uses and sells Redken and Matrix professional products.

Students in the salon are enrolled in the cosmetology program at STCC, which teaches the art, science, and business aspects of the cosmetology profession. Students who successfully complete the two-semester program will receive a certificate in cosmetology. All students who work in the lab have completed certain requirements mandated by the Massachusetts Cosmetology Rules and Regulations.

For more information, call the salon at (413) 755-4837. To learn more about the cosmetology program at STCC, visit stcc.edu/explore/programs/cosm.crt.

Daily News

CHICOPEE — At its recent annual meeting, the Boys & Girls Club of Chicopee approved a new slate of officers and directors.

Officers include George Flevotomos, Demayo Properties, president; Sarah Mailhott, Polish National Credit Union, first vice president; Rich Rheault, Integrity Merchant Solutions, second vice president; Richard Bernard Jr., Pilgrim Interiors Inc., treasurer; and Tracy Hebda, Complete Payroll Solutions, secretary.

Directors include Tom Baron, Buffalo Wild Wings; Holly Davis, Chicopee Police Department; Angela Gotay-Cheverez, Freedom Credit Union; Anne Gancarz, Chicopee Public Library; Benjamin Garvey, Insurance Center of New England Inc.; Katie Kalbaugh, Chicopee Fire Department; Roberto Nieves, National Ambulance; Jacqueline Pleet, retired; William Sharp, Greater Springfield Credit Union; Tania Spear, Silver Linings Home Care, LLC; Robert Houle, Unity Financial & Insurance Group; and Mike Vogel, Westfield Bank.

Reappointed as members of the board of trustees were Jim Bugbee, Granfield, Bugbee, & Masse Insurance; Kevin Vann, Dufault, Vann & Carella; and Donna Wiley, PeoplesBank. And reappointed as board members emeritus were Bertram Gardner IV, Caolo & Bieniek Architects Inc.; and Earl LaFlamme III, retired.

Four awards were presented at the meeting. The Helping Hands Award was given to Buffalo Wild Wings for its commitment and support. The Dr. Edward Ryan Award, given to fellow board members that have gone above and beyond for the organization, was presented to Anne Gancarz and Rick Rheault. And the Community Partnership Award was given to the members and administration of the Chicopee Police Department.

Daily News

SPRINGFIELD — The final project of a Springfield Technical Community College (STCC) computer information technology class transformed unwanted computers into a gift for students in need.

Students in Professor Brian Candido’s CIT 131 UNIX 2 class rehabbed nine discarded computers, which will be donated to STCC students facing financial hardship.

Student Mohamed “Mo” Arshad arranged to bring in nine older computers from Willie Ross School for the Deaf in Longmeadow, where he works in information technology (IT). After the hard drives were wiped clean, Arshad and other students in December installed the UNIX operating system, which is free software that does not require a license.

“The main concern is to help people who are financially vulnerable, and help them get support for their education,” Arshad said.

Candido, chair of the Computer Information Technologies program, said he has asked his students over the past several years to repurpose computers as a final project in the class. Some of the equipment is not very old and can be of use to students at STCC.

“But it’s obsolete for the company that has it. For us, it can have a second life for a low-income family,” he said. “In the past, these re-imagined computers have been invaluable to the recipients and at times have made a difference in their degree completions.”

Candido plans to deliver the computers to the Center for Access Services at STCC, which provides a range of support services for students facing hardships.

“It’s a win-win,” he said. “It’s a win for our students and a win for the companies. We take the computers off their hands. They’d have to pay to get the equipment removed.”

Bonnie Katusich, director of operations at Willie Ross School for the Deaf, said the school was thrilled to help the students in need and praised Arshad for his efforts in getting the equipment to STCC.

“Technology changes quickly, and we as a school try to recycle or repurpose equipment effectively when we can,” Katusich added. “Many times, there is a fee for such recycling. This time, it feels like we are able to pay it forward thanks to Mo.”

One of the students working on the project added Urdu, the official language of Pakistan, to the operating system. Users can choose English or Urdu on the computer. “My grandmother would prefer it in her own language. She would understand it,” said STCC student Syeda Salman. “I thought maybe there were other people like that.”

Another student, Sean Hundley, of Brimfield, said the computers might inspire students who receive them to consider careers in IT.

“I think it’s great for them not only to have computers, but to give them exposure to an alternative operating system that they can experiment with themselves,” Hundley said. “There’s a lot of opportunities in IT in general. You never know what people will develop out of this, what they will get out of it, and what it will become in the future.”

Daily News

HOLYOKE — As the fall semester concluded recently, representatives from four Holyoke Community College (HCC) student clubs delivered hundreds of winter care packages to agencies in Holyoke and Springfield that serve the homeless.

Members of the HCC Military Club, Criminal Justice Club, Radio Club, and Sociology Club created hygiene kits (84 for women, 86 for men) that included basic toiletries such as razors, shaving cream, deodorant, lip balm, soap, lotion, toothbrushes, toothpaste, combs, and sanitary products.

They also prepared 208 kits that included hats, mittens, scarves, and blankets and gave away winter coats.

On Dec. 20, they dropped off the care packages to the Springfield Rescue Mission and handed out items to the lunchtime crowd at Kate’s Kitchen in Holyoke, part of Providence Ministries.

“Hygiene products were the things the agencies told us were needed the most, especially by homeless people, who often don’t have the opportunity to maintain their hygiene on a regular basis,” said HCC student and Military Club member Robert Vigneault.

The items were collected in donation boxes placed at various locations on the HCC campus, then stored and sorted in the HCC Veterans Lounge. The kits were prepared by students in the days before the delivery using clear plastic bags so people could see what was in them.

“They appreciate wholeheartedly what you’re all giving back,” said Kate’s Kitchen chef Tonya Miller, who is also a housing administrator at Lerato House, a sober-living home for men run by Providence Ministries. “This touches my heart.”

Kate’s Kitchen volunteer Michael Porcello added that “people here really appreciate it. This is a tremendous gift. There are a lot of people who are cold out there. We take this stuff for granted, but this is a necessity for life.”

Jose Laboy collected several kits he said he intended to hand out to people living on the streets, as he once did, who could not make it to Kate’s Kitchen. “My mission is reaching out to people,” he said. “This is great. These people are doing the right thing. A lot of people need these things.”

Daily News

SPRINGFIELD — Springfield College unveiled its new master of science in athletic training program, which is accredited under the 2020 Commission on Accreditation of Athletic Training Education (CAATE) Curricular Content Standards.

“We are extremely pleased with the feedback from our self-study,” said Mary Barnum, director of the college’s Athletic Training program. “The CAATE stated that the MSAT program strengths include a well-thought-out and structured curriculum highlighted by curricular flexibility in sequencing that will accommodate student needs and interest. We are fortunate that we have such a strong and successful history to build upon, and current faculty who are engaged in leadership positions at all levels of the athletic training profession.”

The new curriculum is the combined effort of many dedicated athletic training educators working over a three-year period to design a program that stayed true to the core values of Springfield College and the athletic training education program. 

The new program also seeks to incorporate innovative and engaging ways to ensure that athletic training graduates are well prepared to meet the healthcare needs of physically active individuals.

Springfield College has a long-standing tradition in preparing athletic trainers for successful careers dating back to 1925. As part of this internationally recognized program, students gain the training and experience to help them succeed in the field. Springfield College’s athletic training tradition includes graduates employed by professional teams, high schools, and colleges and universities.

Daily News

NORTHAMPTON — Aaron Thayer, a chef with experience at exclusive fine-dining establishments in Boston and San Francisco — and at Coco & the Cellar Bar in Easthampton — will open a restaurant called Patria in Thornes Marketplace with his business partner and wife, Abby Fuhrman.

Patria will be located on the basement level in the space formerly occupied by ConVino, which closed in August.

Thayer and Fuhrman expect to open Patria in the spring of 2020. Currently, they are renovating the dining room and kitchen to create a more functional flow and enhance the décor with new furnishings and lighting.

Key in creating a new workflow is a restructuring of the dining room and kitchen to account for the fact that Patria will be focused more on food service, whereas ConVino’s emphasis, as a wine bar, was on beverage sales. “We want to increase usable space,” Thayer said. 

Thayer said Patria will offer fine dining with a relaxed and casual approach. “We don’t want to seem elitist or exclusive,” he said. “We’re taking the things I’ve learned about fine dining and translating them to a more approachable dining experience.”

Patria will specialize in large, family-style roasts, fresh pastas, and vegetable dishes that will all be sharable.

“We’ll start out with a recognizable menu to gain trust and build comfort. As people get to know us, we’ll expand peoples’ palates and bring in some more unique flavors and ingredients,” Thayer said.

Service and quality will be a major focus of the restaurant, and Thayer and Fuhrman will work to create an atmosphere that is comfortable and adventurous. Thayer will use as much local produce and other ingredients as is possible.

Previously, Thayer and Fuhrman planned to open a restaurant in Easthampton called Hunt and Gather. They bought property at 77 Union St., which formerly housed a florist shop, in August 2018. However, because they were changing the use of the structure, the renovation estimates from contractors were cost-prohibitive. The two still own the building, leasing apartments on the upper floors. They are seeking a commercial tenant for the storefront space. 

“We are pleased to welcome Abby and Aaron to the Thornes community,” said Richard Madowitz, Thornes co-president. “We look forward to dining with them, and we are pleased to be able to offer another attractive dining option to residents of the Valley.”

Daily News

SOUTH DEERFIELD — Pilot Precision Products, which opened the doors to its new, 24,000-square-foot facility in South Deerfield in April, received a Silver award in the Western Mass. division at the 2019 Team Massachusetts Economic Impact Awards. Nineteen companies from across the Commonwealth were selected as finalists for MassEcon’s 16th annual celebration of firms for their outstanding contributions to the Massachusetts economy.

MassEcon, the state’s private-sector partner in promoting business growth in Massachusetts, selected the finalists based on their job growth, facility expansion, and investment since Jan. 1, 2018, as well as other criteria, including community involvement. The winners were selected after site visits and a reception with their competitors and judges from Nutter McClennen & Fish, LLP.

Locally owned and operated, Pilot Precision Products is the parent company of duMONT Minute Man Industrial Broaches and Hassay Savage broaching tools, and is the exclusive American distributor of Magafor and GMauvaisUSATM products. Pilot currently has 33 employees and had tripled its sales over the past three years.

“We have invested heavily in state-of-the-art computer-controlled machines, modern manufacturing processes, and software to help ensure a sustainable and profitable future,” said Eric Hagopian, founder and CEO of Pilot Precision Products. “We are community-committed, globally dominant in our field, and poised for continued growth in today’s very competitive, fast-paced manufacturing environment.”

The finalists collectively have added more than 6,200 jobs to the Commonwealth, invested more than $3.2 billion, and expanded their facilities by more than 4 million square feet since January 2018.

“The location of our company was just as important as the breadth of our product offerings because I believe the two go hand in hand,” Hagopian said. “It was important to us to stay in Massachusetts, and specifically in Franklin County. We are strategically located among potential customers and employees; close to many aerospace, defense, and medical-device companies; near numerous vocational schools, colleges, and universities who are developing new talent; and in an area with an abundance of top-notch, skilled metal-working experts. We are proud to call Western Massachusetts the home of Pilot Precision Products.”

Finalists competed on a regional basis in the West, Central, Southeast, Northeast, and Greater Boston areas, with Gold, Silver, and Bronze winners selected by region.

Daily News

MONSON — For the 10th year in a row, Monson Savings Bank is asking the community to help plan the bank’s community-giving activities by inviting people to vote for the organizations they would like the bank to support during 2020.

“Every year, we donate over $150,000 to organizations doing important work in the communities we serve,” said Steve Lowell, president of Monson Savings. “For several years now, we’ve been asking the community for input on which groups they’d like us to support. We’ve been so pleased by how many people inquire each year as to when the voting will begin again and how many people actually participate.”

To cast a vote, visit www.monsonsavings.bank/connect/community-giving.html. On that page is a list of organizations that the bank has already supported in 2019, previously nominated organizations, and a ‘vote now’ button, so voters may provide up to three names of groups they’d like the bank to donate to in 2020. The only requirement is that the organizations be nonprofit and provide services in Hampden, Monson, Wilbraham, or Ware.

The voting ends at 3 p.m. on Tuesday, Dec. 31. The bank pledges to support the top 10 vote getters and will announce who they are by the middle of January.

Daily News

WINDSOR LOCKS, Conn. — The Connecticut Airport Authority and Travelers Aid International (TAI) announced that, in TAI’s first year at Bradley International Airport (BDL), passenger assists have surpassed the 200,000 mark, exceeding last year’s total by a wide margin.

TAI began serving BDL passengers as the operator of the guest-services volunteer program in October 2018.

As of Nov. 30, 2019, the program had helped 212,455 passengers for the year, compared to 130,643 assists for all of 2018. If the Travelers Aid volunteers maintain their average of 19,000-plus assists per month in December, they will surpass last year’s total by 100,000 assists.

“I could not be prouder of the efforts of our incredible volunteers to make passengers and guests feel welcome and to assist them on their journeys,” said Mary Kate Doherty, program manager for Travelers Aid at BDL. “Our volunteers go out of their way to provide high-quality customer service and are true stakeholders in ensuring everyone has a positive experience while traveling to and from Bradley International Airport.”

TAI’s 63 volunteers currently staff the Information Center in Terminal A, on the baggage-claim level, from 8 a.m. to 8 p.m., seven days a week. TAI partners with local high schools, senior centers, civic groups, and community groups such as the Greater Hartford and Central CT Retired and Senior Volunteer Program to recruit additional volunteers in order to better serve the airport’s passengers. In appreciation of the hard-working volunteers, Travelers Aid staff hosted a volunteer recognition breakfast at the New England Air Museum this fall.

Anyone interested in learning more about volunteer opportunities may contact Doherty at (860) 500-8582 or [email protected].

Daily News

HOLYOKE — MassHire Holyoke Career Center will present a free workshop on the laws enforced by the Attorney General’s Fair Labor Division, including the payment of wages, minimum wage, overtime, and earned sick time.

At the event — slated for Tuesday, Jan. 28 from 8 to 10 a.m. at 850 High St., Holyoke — guest speaker Barbara Dillon DeSouza will also discuss the broad powers of the Fair Labor Division to investigate and enforce violations of these laws and explain the various ways a company can become the subject of an investigation. Finally, she will note some resources available to companies to keep informed of the laws.

DeSouza is an assistant attorney general in the Fair Labor Division of the Massachusetts Attorney General’s Office. She focuses on enforcing Massachusetts wage and hour laws, including prevailing-wage laws. She has been with the office since March 2010.

Coffee and light refreshments will be provided. Seating is limited, so attendees are encouraged to reserve a seat early. Register by contacting Yolanda Rodriguez at (413) 322-7186 or [email protected].

Cover Story

From the Casino to Cannabis, Powerful Forces Have Changed the Landscape

By George O’Brien and Joseph Bednar

As the year and the decade come to a close, BusinessWest takes a look back at the stories that dominated the past 10 years and the forces that have in many ways changed the landscape — literally and metaphorically. These include everything from the tornado that touched down that June day in 2011 to the arrival of casino gambling in Western Mass.; from the emergence of a new and multi-faceted business sector — cannabis — to the growth and maturity of the entrepreneurship ecosystem. In short, the region looks a lot different than it did in January 2010, and most of it is for the better. Because this is 2020, here are the top 20 stories from the past decade.

The Casino Era

Perhaps the most dominant story of the decade was the introduction of casino gambling to the Common-wealth — and it covered the entire decade, to be sure, with a number of plots and subplots.

And, of course, the story continues.

Through the early part of the 2010s, the dominant story was where the casinos would be located. Legislation dictated that one of the resort casinos be located in what is considered ‘Western Mass.’ — everything west of Worcester — and a number of sites in several different communities emerged.

That list included the Big E grounds, the Wyckoff Country Club site in Holyoke, a location just off the Mass Pike entrance in Palmer, a site in Brimfield, and, of course, several locations in Springfield, including two downtown — one on the Peter Pan bus terminal site and the other in the tornado-ravaged South End — and one in East Springfield that eventually became home to CRRC (see listing below).

Eventually, MGM’s proposal to revitalize the South End with a $950 million resort casino was chosen by Springfield and then the Gaming Commission. Construction began in the spring of 2015, and for more than three years, the region watched the massive facility take shape.

It opened in August 2018, and since then, the focus has primarily been on revenues that are lagging well behind what was projected when the casino was proposed. However, Mike Mathis, president and COO of MGM Springfield, has maintained that casinos go through a “ramping-up” process that is generally three years or more in duration, and that the Springfield facility is still very much still in this ramping phase.

Looking forward, MGM officials are optimistic that sports gambling — still being considered by the Legislature — will provide a needed revenue boost. Meanwhile, they point to a number of positive developments spurred by the casino, including jobs, greater vibrancy in the downtown area, a trickle-down effect to other hospitality-related businesses, and new events, such as concerts and the upcoming Red Sox Winter Weekend.

Springfield’s Revitalization

When the decade began, Springfield was still climbing out of a very deep, very dark fiscal hole that it fell into several years earlier, one that took the city into receivership and made it the butt of jokes in the eastern part of the state.

As the decade ends, there is still considerable work to do, but Springfield is a very different place than it was 10 years ago. Its downtown, now anchored by a $960 million casino, is much more vibrant. CRRC is making subway cars in East Springfield. Union Station has been revitalized, and rail service has been expanded. The I-91 viaduct has been replaced. Many of the areas damaged by the tornado of 2011 have been revitalized. Tower Square has new ownership and some intriguing new tenants, including the YMCA of Greater Springfield.

Meanwhile, several of the parks, including Riverfront Park and Court Square, have been restored, and Pynchon Park, which links Dwight Street with the Quadrangle, is getting a facelift. Way Finders is building a new, $17 million headquarters building on the site of the old Peter Pan Bus Terminal. MassMutual is is spending $50 million to renovate and expand facilities in Springfield. Big Y recently completed a $46 million expansion. A $14 Educare facility just opened its doors. The list goes on.

There are still things to be done, such as revitalizing Court Square, building a replacement for the crumbling Civic Center Parking Garage, and spreading the vibrancy at MGM Springfield to properties across Main Street from that complex. But overall, Springfield is enjoying a resurgence, and has taken the step of announcing this loudly, and locally, in a marketing campaign created in concert with the Economic Development Council of Western Mass.

A city that was still very much in a dark place at the start of the decade has now come into the light.

The Rise of Cannabis

While many states have since followed suit, Massachusetts has long been near the vanguard when it comes to legalizing marijuana — first for medicinal purposes in 2012, then for recreational, or ‘adult,’ use in 2016. Both measures were passed by voters at the ballot box, and together they have created nothing less than another economic driver in Western Mass.

New England Treatment Access (NETA), the state’s first dispensary to begin adult sales, drew massive lines when it first opened in November 2018, but still maintains a healthy flow of customers as other shops, like Insa in Easthampton, Theory Wellness in Great Barrington, and others have begun recreational sales — with dozens more, in myriad communities, in various stages of permitting and development.

The burgeoning cannabis trade has impacted other fields as well, such as law, as firms have launched specialized practices to help entrepreneurs navigate the intricacies of this business. Meanwhile, banks eagerly await a possible move on the federal level to allow them to handle cannabis accounts.

Municipalities no doubt appreciate the additional tax revenue, which differs by town — in Northampton’s case, it’s 6% on top of the 17% tax customers pay the state, resulting in a $737,331 haul during NETA’s first three months of operation. In this light, it’s no surprise so many communities have embraced this new cannabis era in Massachusetts.

Marijuana remains illegal federally, but a surge of state-level legalization has probably gained too much momentum for that to remain the case forever. Massachusetts has played no small part in that trend.

A Decade-long Expansion

When the decade began, the economy, in many ways still recovering from what became known as the Great Recession, was nonetheless expanding.

And 10 years later … it is still expanding.

It’s been an historic run in many ways, and one that has seemingly defied the odds and host of issues — from trade wars to turmoil overseas to chaos on Capital Hill — to continue as it has.

For most of the decade, the expansion has been anything but profound — usually a percentage point or two or three of growth — but it has continued, bringing the stock market to new and sometimes dizzying heights — the Dow was above 28,000 as this issue went to press, and the S&P was nearing 3,200 — and the region and the nation to something approaching full employment.

These historically low unemployment levels have brought opportunities for workers and challenges for employers (see below), but they are the most obvious sign that the economy is still humming.

The question is … just how long can this last?

Many of the experts predicted a recession for sometime in 2019. It didn’t happen. Now, many are saying that one is likely for 2020, especially with the current inversion of the yield curve, whereby interest rates have flipped on U.S. Treasuries, with short-term bonds paying more than long-term bonds.

If history is any indicator, then this expansion seems destined to come an end soon. Then again, all the signs, from the stock market to the job market, seem to indicate otherwise.

Workforce Issues

As noted, the expansion has brought with it historically low unemployment in most regions of the country, including Western Mass.

And, as also noted, this has created a market heavily tipped toward the job seeker, which has meant challenging times for employers across virtually every sector of the economy.

Indeed, one consistent theme in the hundreds of interviews BusinessWest conducted with business owners and managers over the past decade has been the ongoing difficulty with finding and retaining good help.

It doesn’t matter which sector you’re talking about — healthcare, financial services, construction, distribution, retail, or hospitality — the one constant has been the struggle to fill the ranks.

At the start of the decade and maybe until a few years ago, employers would say it was a good problem to have; now, they don’t use that phrase so much. It’s just a problem.

And one that has led to some new terminology entering the lexicon: ‘ghosting,’ a situation that occurs when someone is slated to show up for work (or even an interview) and doesn’t, because something better has come along.

The situation has been exacerbated by forces ranging from the retirement of Baby Boomers to the arrival of MGM Springfield, and addressed by initiatives at the state and local levels — from agencies, community colleges, and organizations like Dress for Success — to give more people the skills they need to succeed in a technology-driven economy.

A Growing Entrepreneurship Ecosystem

One of the very best stories over the past decade has been the growth and maturation of the region’s entrepreneurship ecosystem, to the point where it is now a powerful force in the region when it comes to economic development.

The ecosystem has come to have a number of moving parts, from mentorship groups such as Valley Venture Mentors, EforAll Holyoke (formerly SPARK), and Launch 413 to entrepreneurship programs at area colleges and universities; from angel-investing groups that provide much-needed capital to initiatives like UMass Amherst’s Institute for Applied Life Sciences and Springfield-based TechSpring, which are working to take ideas from the lab to the marketplace.

Together, these moving parts have created large amounts of what could be called entrepreneurial energy, which has led to hundreds of new startups selling everything from cookies to mops to software programs that can enable machines to operate more efficiently.

Many of the entrepreneurs behind these ventures have made their way to the cover of BusinessWest, an indication of just how important the startup economy has become to the overall vitality of this region, and how large and impactful the entrepreneurship ecosystem has become.

While many are waiting and hoping for the next Google, Facebook, or Uber, most understand that the many smaller businesses now employing a handful of workers are already changing the landscape in individual communities, such as Holyoke and Springfield.

The Opioid Crisis

In 2016, when Gov. Charlie Baker signed into law a sweeping series of measures aimed at curbing opioid addiction, that class of drugs had long been recognized as a health crisis in the Commonwealth.

Specifically, it was the first law in the nation to limit an opioid prescription to a seven-day supply for first-time adult prescriptions and every prescription for minors, with certain exceptions. Among other provisions, information on opiate use and misuse must be disseminated at head-injury safety programs for high-school athletes, doctors must check the Prescription Monitoring Program database before writing a prescription for a Schedule 2 or Schedule 3 narcotic, and prescribers have ramped up continuing-education efforts, ranging from effective pain management to the risks of abuse and addiction associated with opioid medications, just to name a few.

Progress has been slow. In 2017, there were 1,913 drug-overdose deaths involving opioids in Massachusetts — a rate of 28.2 deaths per 100,000 persons, roughly double the national rate of 14.6. The greatest increase in opioid deaths was seen in cases involving synthetic opioids, mainly fentanyl: a rise from 67 deaths in 2012 to 1,649 deaths in 2017.

More recent news has been mixed. Opioid-related overdose deaths in Massachusetts fell 6% in the first nine months of 2019 compared to the first nine months of 2018, according to the Massachusetts Department of Public Health. Between January and September of 2019, there were 1,460 confirmed and estimated opioid-related overdose deaths in Massachusetts, compared to 1,559 in the first nine months of 2018.

However, the fentanyl problem grows — it was present in 93% of opioid-related overdose deaths where there was a toxicology screen over that time frame, up from 89% in 2018. Still, the state’s multi-pronged approach to the opioid epidemic may finally be making a difference.

The Tornado of 2011

There aren’t many residents and business owners who don’t have vivid recollections of the tornado that roared across Western Mass. on June 1, 2011.

Indeed, it traveled through a number of communities, leaving in its wake heavy damage and rebuilding challenges like the region had never seen.

It ravaged rural areas like Belchertown, but also traveled right down Main Street in Springfield, crossing over City Hall as it did so.

As it tore across Springfield and the region, the tornado didn’t discriminate; it damaged elementary schools, colleges, and especially what was then Cathedral High School, which was eventually razed and replaced with a much smaller facility known as Pope Francis High School. It laid waste to Monson’s scenic landscape. It changed the landscape at Veterans Golf Course in Springfield and completely uprooted Square One, the early-childhood education provider located in Springfield’s South End. (Joan Kagan, executive director of Square One, became the face of the disaster, literally and figuratively, as her picture — taken on Main Street with the agency’s ravaged home behind her — graced the cover of BusinessWest a few days later.)

After the dust settled, the difficult and inspiring cleanup and recovery began, and in some ways, it is still ongoing. Efforts to rehabilitate the South End of Springfield were greatly accelerated by MGM’s proposal to build a resort casino partly on parcels damaged by the casino. But several other businesses have risen in that era, including a new CVS pharmacy.

The Potential of Rail

State Sen. Eric Lesser has long been touting east-west rail service connecting Western Mass. and Boston, arguing that an 80-minute ride from Springfield’s Union Station to Boston’s South Station would be a game changer — and not only for Springfield.

“In Western Mass., we have great quality of life, great schools, a lot to offer, but we’re not creating jobs fast enough to keep people here,” he told BusinessWest. “As a result, we’ve seen a vacuuming of jobs and opportunities into a handful of zip codes. And in Boston, two crises are playing out simultaneously: out-of-control traffic gridlock and skyrocketing housing prices.”

Connecting the regions with high-speed rail could help solve both problems, he often argues. High-speed rail service between Pittsfield and Boston — with up to 16 round-trip trains running every day along the Interstate 90 corridor — was among the options for linking Western Mass. to Boston presented by the Massachusetts Department of Transportation to a state advisory committee in Springfield recently.

It’s not like rail hasn’t already made life easier in Western Mass., what with the launch of the Amtrak Vermonter line in 2016 and the Valley Flyer service between Greenfield and Springfield earlier this year. Ridership originating in Northampton on the Vermonter line increased from 17,197 riders in 2016 to 21,619 in 2018, reflecting a growing demand for rail.

“The new generation — people my age and younger — don’t want to sit in their cars all day,” Lesser said. “They don’t want long commutes on clogged highways. They’re open to using buses and trains in a way that maybe previous generations weren’t. Again, it would solve a lot of overlapping challenges we’re facing all at the same time.”

CRRC’s Rail Cars

A region that used to be home to many major manufacturing companies — at least, more than exist today — got a major boost in 2014 with the announcement that Chinese rail-car manufacturing giant CRRC was coming to Springfield to build hundreds of new cars for the MBTA’s Orange Line and Red Line systems.

The initial contract was for 152 Orange Line cars and 132 Red Line cars to replace aging trains. Two years later, an additional order was placed for 120 more Red Line cars, bringing the state’s total investment in new cars to $566 million.

From CRRC’s $95 million factory on Page Boulevard, which employs about 200 people, about a dozen trains have been delivered, and the company also built a 42,500-square-foot warehouse at the site this year to house large components.

The company’s leaders say they invested in Springfield with an eye on significant growth in the U.S. That has come to fruition, with a deal in 2016 to manufacture new subway cars for the city of Los Angeles and an agreement in 2017 to build new train cars for SEPTA, Philadelphia’s transit system, to name just two developments.

MBTA says the new vehicles incorporate improved safety features, wireless communications for monitoring potential maintenance needs, improved passenger comfort, new technology that provides important customer-facing information, and cutting-edge accessibility features, such as platform gap-mitigation devices.

For Springfield, however, the trains represent something greater — a major manufacturing success story at a time when one was needed.

The Dr. Seuss Museum

For years, people visiting the Dr. Seuss sculpture garden in the Quadrangle would ask where the museum devoted to the beloved children’s author and Springfield native was located. And they would be told there wasn’t one.

That all changed in the summer of 2017, with the opening of the Amazing World of Dr. Seuss Museum, a facility that has provided a true measure of the awesome power of the Seuss name and brand by attracting visitors from across the region and country and from around the world.

In its first year of operation, the museum enabled the Quadrangle to shatter attendance records, and the numbers have been steady and quite impressive since.

Museum officials are optimistic that the attendance and revenue boost from the Seuss facility will enable it to modernize and expand many of its other facilities. Meanwhile, civic and economic-development leaders say Seuss gives Springfield a powerful addition to its roster of attractions, one that can inspire — and lengthen — visits to the region.

Holyoke’s Renaissance

Another intriguing story from this past decade has been the resurgence in the city of Holyoke, a proud industrial city that has been re-inventing itself as a center for the arts, entrepreneurship, and, yes, cannabis.

In fact, in one interview with a TV crew several months ago, Holyoke’s mayor, Alex Morse, joked that it was goal, if not his mission, to see the community’s nickname change from the Paper City to the Rolling Paper City. That remark speaks to the enthusiastic manner in which the city embraced the legalization of cannabis in the Commonwealth and essentially opened its doors to many different kinds of businesses within that sector. Today, hundreds of thousands of square feet of former mill space is being eyed for cannabis cultivation and other uses, and several facilities are already operating.

But cannabis is only one of many good stories that have unfolded in Holyoke over the past decade. Others include the opening of the Massachusetts Green High Performance Computing Center in 2012; renovation of the property known as the Cubit Building, which is now home to apartments as well as the Holyoke Community College MGM Culinary Arts Institute; creation of SPARK, an agency devoted to encouraging and mentoring entrepreneurs (now named EforAll Holyoke); new rail service; and a burgeoning cultural district in the heart of downtown.

Like Springfield and other gateway cities and former industrial centers, Holyoke has evolved beyond those roots, and with very positive results.

Springfield Thunderbirds

One of the best stories of the decade involved hockey in Springfield, and specifically a new team that has infused the region with energy, imagination, and, yes, entertaining hockey.

We’re talking about the Springfield Thunderbirds, a team, and a story, so good that the franchise’s owners and managers were named BusinessWest’s Top Entrepreneurs for 2017.

To recap quickly, hockey, which has a rich history in Springfield dating back to the 1930s, was struggling in Springfield toward the middle of the decade. And then, it was gone, as the franchise known as the Springfield Falcons relocated to Arizona.

But a large group of entrepreneurs and community activists were determined not to see hockey relegated to the past. Their first move was to purchase a franchise in Portland, Maine, and relocate it to Springfield. Their second, even more important, move was to put Nate Costa, then working for the American Hockey League in its Springfield office, in charge.

His goal was to turn the Thunderbirds into a household name, and he has done just that, making the T-Birds, as they’re called, a big part of the renaissance taking place in Springfield.

The team is averaging more than 5,000 fans a night through a host of imaginative efforts — from promotions such as 3-2-1 Fridays ($3 beers, $2 hot dogs, and $1 sodas) to bringing in celebrities such as Red Sox stars David Ortiz and Pedro Martinez.

The end result? A ticket to a hockey game at the MassMutual Center is much more difficult to come by. That’s a sign of the T-Birds’ success on the ice, and in their ability to become part of the proverbial big picture when it comes to Springfield’s revitalization.

Bay Path University’s Evolution

A quarter-century ago, Bay Path College was a small, two-year school experiencing an identity crisis on a number of levels. Today, the institution is a university and a brand known across the region, and also across the country.

And the continued growth and emergence of Bay Path, led by President Carol Leary, who will be retiring next spring, certainly deserves to be among the biggest stories of the past decade.

The college, recently ranked among the fastest-growing private baccalaureate institutions in the nation, has, over the past several years, created the American Women’s College, an online institution; added several new programs, both at the undergraduate and graduate levels; opened a new science center in East Longmeadow; and become an industry leader in cybersecurity and computer-science programs. Meanwhile, it continues to stage its annual Women’s Leadership Conference each spring, an event that draws roughly 1,000 people to the MassMutual Center.

And in 2014, the institution had to create a new sign at its entrance in the center of Longmeadow, one with enough room for the word ‘university,’ a step that reflects its more global reach and its rising brand.

Over the past few years, Leary has been twice honored by BusinessWest, first with its Difference Makers award, and then its Women of Impact award. Those accolades speak to how much she has done for the school and within this region. But they also reflect just how far this school has come.

Ludlow Mills on Schedule

It’s been more than eight years since Westmass Area Development Corp. announced the 20-year project known as Ludlow Mills — a blend of both brownfield and greenfield development — and, about a third of the way through that time frame, progress at this complex of 60 buildings and adjoining undeveloped land has been steady.

When it started the clock back in 2011, Westmass said this project would generate $300 million in public and private investments, more than 2,000 jobs, and a more than $2 million increase in municipal property taxes. To date, high-profile initiatives on the site include the building of Encompass Health Rehabilitation Hospital of Western Massachusetts, WinnDevelopment’s overhaul of the structure known as Mill 10 into over-55 housing, and several smaller developments.

And there is more on the drawing board, most notably WinnDevelopment’s planned conversion of Mill 8, the so-called Clock Tower Building, into a mixed-used project featuring commercial space on the ground floor and more housing in the floors above.

The next key milestone for the project is the construction of Riverside Drive, which will open up approximately 60 acres of pre-permitted light-industrial property.

“We’re getting a lot of interest,” said Jeff Daley, Westmass’ new CEO, who noted that one of the front parcels was sold to the town of Ludlow for a new senior center, which recently broke ground. “That’s going to be a beautiful building to showcase the property from the eastern side.”

Ludlow’s municipal leaders say Ludlow Mills is already creating a trickle-down effect to the town and the region in terms of jobs and other benefits.

“It’s growing,” Daley added, “and there’s a lot of momentum, a lot of interest. People are coming in and creating stable businesses, and creating jobs. It’s really exciting.”

Ideas Take Shape at IALS

UMass Amherst may be renowned for cutting-edge scientific research, but when it comes from turning published papers into public benefits, the transition hasn’t always been smooth. Enter UMass Amherst’s Institute for Applied Life Sciences (IALS, pronounced ‘aisles’), where a collection of ‘core facilities’ is helping boost the state’s manufacturing economy — and innovation reputation — in myriad ways.

IALS was created in 2013 with $150 million in capital funding from the Massachusetts Life Sciences Center (MLSC) and the university itself. Its mission is to accelerate life-science research and advance collaboration with industry to effectively shorten the gap between scientific innovation and technological advancement.

The institute achieves this goal through three translational centers: the Models to Medicine Center, which harnesses campus research strengths in life science; the Center for Bioactive Delivery, which seeks to discover new paradigms for the discovery of optimized delivery vehicles for drugs; and the Center for Personalized Health Monitoring, which aims to accelerate the development and commercialization of low-cost, wearable, wireless sensor systems for health and biometric monitoring.

Located inside the IALS building, these core facilities — now numbering more than 30 — and their high-tech equipment are available not only to UMass researchers, but to companies that want to rent the space and equipment. For those companies, IALS provides a key resource they might not be able to afford on their own — and it could make a difference whether they invest in Western Mass. or go elsewhere.

Together, they form a pathway to commercialization — a vehicle to bring research to fruition and make an impact on society. By creating connections between research and the marketplace, IALS is doing its part to make Western Mass. a hub of innovation.

Baystate’s Expansion

Baystate Medical Center was already the region’s largest hospital — and the flagship of an ever-broadening network of hospitals and specialty practices — when it launched an ambitious, $295 million expansion, called ‘the Hospital of the Future,’ toward the end of the last decade.

‘Future,’ in this context, had multiple meanings. One was a forward-looking mindset when it came to technology, how a modern emergency room should look, and sustainable design and construction elements in the 640,000-square-foot addition. Another was the fact that Baystate left much of the new space undeveloped inside, knowing it would be needed in, well, the future.

When the new space opened in April 2012, its MassMutual Wing housed the Davis Family Heart and Vascular Center, which includes six surgical/endovascular suites designed to accommodate advanced lifesaving cardiovascular procedures, as well as 32 cardiovascular critical-care rooms that support state-of-the-art medicine. Later that year, a much larger Emergency Department opened in the new building, replacing an outdated ER that was designed to handle much less traffic than it was currently receiving.

That’s not the only way Baystate was expanding, of course. It also brought Wing Memorial Hospital and Noble Hospital into its system in 2014 and 2015, respectively, and continued adding to what has become a broad medical campus on the north end of Main Street in Springfield — not to mention its partnership with UMass Medical School in creating a downtown campus, which opened in 2016.

In short, whatever the future brings in healthcare locally, Baystate has placed itself square in the center of it.

Transformation in North Amherst

Cinda Jones, who, with her brother, Evan, represents the ninth generation of Cowls family landowners in North Amherst, has said each generation has transformed the land into what was most beneficial to the community at the time.

These days, she’s putting that philosophy to work at North Square at the Mill District. In fact, Jones’ company, W.D. Cowls Inc., and Boston-based Beacon Communities are developing three mixed-use buildings featuring 130 residential units — including 26 affordable units for people at or below 50% of the area’s median income — and 22,000 square feet of commercial space. The first residents began moving in over this past summer.

The partnership has benefited from local, state and federal support; in fact, it’s the first time that Amherst has taken advantage of legislation allowing the town to grant special tax incentives for projects that include affordable housing for low- and moderate-income tenants.

While impressive on its own, North Square reflects one of the more notable development trends in recent years: mixed-use structures in urban and village centers that generate economic vibrancy simply by putting more feet on the street.

Isenberg Climbs in the Rankings

One of the more intriguing stories from the past decade has been the steady rise of the Isenberg School of Management at UMass Amherst, a facility that has taken on a new profile — on campus and across the country.

The school, which first opened its doors in 1947, is now ranked first (actually, it’s tied with UConn) among the public undergraduate business programs in the Northeast in the 2020 U.S. News & World Report listings, 11th among the best public business schools in the country, and 50th in the rankings of the best business schools overall.

These numbers have been climbing steadily over the past years as the Isenberg School has made every greater investments in its programs and faculty, an expansion initiative punctuated by the opening this year of a $62 million expansion that puts a new face on Isenberg and boldly announces its intentions to continue its rise in the ranks.

EDC on a Mission

The goal of the Economic Development Council (EDC) of Western Mass. is multi-faceted, but has long boiled down to one core mission: encouraging the growth of the region’s economy, which was pounded by the Great Recession but has since been on a decidedly upward trajectory.

Its president, Rick Sullivan, says the EDC has seen a definite uptick in site searches, both from companies in the region that want to expand and those looking at Western Mass. for the first time.

“What we’ve become is what we call an ‘honest broker,’ he said. “We treat private developers and quasi-public developers the same. When a request comes in, it goes out to everyone on the list, all the economic-development professionals in the area, and we do not care whether the development occurs in Greenfield or Agawam or anywhere in between. We just want to have growth happen in the region, and that will continue to be the case.”

Many of the searches don’t result in a business moving here, he added, but those inquiries are a good gauge of the current health of the economy and the potential of the region, and they’re coming from a range of industries, from manufacturers and construction-materials companies to warehousing operations and call centers. When the region is doing well, Sullivan said, its natural pluses, such as its position near major interstates roughly between Boston and New York, become even more attractive.

Meanwhile, the EDC has forged stronger partnerships with colleges and universities, such as a cybersecurity management program at Bay Path and water-innovation and clean-energy work at UMass Amherst. “I think you’ll see the EDC do more with higher ed,” Sullivan said. “That’s where the talent pool is.”

The economy might eventually waver, but the EDC intends to maintain a steady course when it comes to raising the profile and success of its namesake region.

George O’Brien can be reached at [email protected]

Joseph Bednar can be reached at [email protected]

Women in Businesss

Scenes from the Dec. 5 Event

More than 450 people turned out at the Sheraton Springfield on Dec. 5 for BusinessWest’s second annual Women of Impact luncheon. Eight women were honored for their achievements in business and in giving back to the community. The keynote speaker was Lisa Tanzer, president of Life is Good. This year’s honorees are (pictured, left to right):

• Katherine Putnam, managing director of Golden Seeds;

• Carol Moore Cutting, president, CEO, and general manager of Cutting Edge Broadcasting;

• Lydia Martinez-Alvarez, assistant superintendent of Springfield Public Schools;

• Mary Hurley, Massachusets Governor’s Councilor;

• Ellen Freyman, partner at Shatz, Schwartz & Fentin;

• Tricia Canavan, president of United Personnel;

• Jean Deliso, principal with Deliso Financial Services; and

• Suzanne Parker, executive director of Girls Inc. of the Valley.

The Women of Impact program was sponsored by TommyCar Auto Group and Country Bank (presenting sponsors), Comcast Business and Granite State Development (supporting sponsors), New Valley Bank & Trust (speaker sponsor), and WWLP 22 News/CW Springfield (exclusive media sponsor).

Environment and Engineering

Taking the Industry Lead

As part of its commitment to environmental sustainability, Eversource Energy announced an industry-leading goal to be carbon-neutral by 2030. The energy company plans to achieve this aggressive goal through a series of targeted steps across its operations to reduce carbon emissions while also continuing to support regional economic growth and maintaining safe and reliable service for its approximately 4 million customers.

While the goal to be carbon-neutral is limited to the energy company’s own corporate emissions across all departments and operations, Eversource will continue to work with state leaders to reduce emissions from energy supply for customers in accordance with state and regional regulatory requirements. 

“As New England’s largest utility, we are proud to partner with our states and communities to achieve regional clean-energy and carbon-reduction goals,” said Eversource Chairman, President, and CEO Jim Judge. “Today, we are going one step further by setting a goal for our own operations to help demonstrate that carbon neutrality is achievable.”

With its goal set for 2030, Eversource would become the first investor-owned utility in the nation to be carbon-neutral. In order to achieve this, the energy company will take a series of targeted steps across corporate operations, gas distribution, and electric transmission and distribution. These include reducing energy use by improving the efficiency of its 69 facilities and reducing fleet emissions of its 5,200 vehicles, continuing to enhance the electric transmission and distribution system to reduce line losses, reducing sulfur hexafluoride (a potent greenhouse gas) in gas-insulated electric switchgear, and replacing remaining bare steel and cast-iron natural-gas distribution main lines to improve safety and help prevent methane leaks.

“The business community has an important role to play as we pursue clean-energy and carbon-reduction goals, as environmental sustainability and economic development go hand in hand,” said Dan Moon, president and executive director of the Environmental Business Council of New England. “As one of the nation’s leading energy companies, it’s encouraging that Eversource is proactively setting its own goals and demonstrating its commitment to a cleaner-energy future.”

Eversource has already significantly reduced its own carbon emissions through a series of steps, including the divestiture of all its remaining fossil-generation facilities in 2018. The company is also helping the region in achieving carbon-reduction targets that have been set by state and regional requirements with its clean-energy initiatives, such as the offshore wind partnership with Ørsted, award-winning energy-efficiency programs, solar development, innovative battery-storage projects, and electric-vehicle-charging infrastructure.

“We are excited to set an ambitious goal with our own corporate operations to lead by example,” Judge added. “Today’s news reinforces our position at the forefront of environmental sustainability and builds on our efforts to help our customers and communities reduce their carbon footprint.”

Picture This

Email ‘Picture This’ photos with a caption and contact information to [email protected]

 


 

Care Where It’s Needed

Baystate Health recently received a $1 million grant from TD Bank to further the health system’s commitment to the communities it serves by funding an innovative new mobile health clinic called the TD Bank – Baystate Health Bus, which will deliver preventive care to people in urban and rural communities who are not receiving services due to financial and transportation barriers, including a shortage of providers in their neighborhoods. As a mobile medical unit, the bus will be staffed by a multi-disciplinary healthcare team to bring health screenings, early detection, and referrals for needed treatment or other services directly to at-risk individuals.

At the announcement, from left: Mark Keroack, president and CEO, Baystate Health; Rebecca Blanchard, senior director of Education, Baystate Health; Steve Webb, regional vice president, TD Bank; Dr. Kevin Hinchey, chief education officer, Baystate Health; Christina Cronin, philanthropy officer, Baystate Foundation; and Scott Berg, executive director, Baystate Health Foundation

Keroack talks about the importance of the health bus

 


Going Above and Beyond

Polish National Credit Union (PNCU) has made a $10,000 donation to the Chicopee Police Department, to be used to purchase an aerial drone for public safety. Drones have become a critical tool for first responders, allowing for additional capabilities for search and rescue, surveillance, crash reconstruction, and other tasks.

Pictured, from left: PNCU board members John Murphy and Stephen Burkott with Chicopee Police Chief William Jebb.

 


 

STEM Center at STCC

On Dec. 11, Springfield Technical Community College (STCC) officially opened its STEM Center, featuring resources and services to assist students studying science, technology, engineering, and mathematics. Students who visit the facility can use a computer lab and study lounge and take advantage of other services, including exam proctoring, career exploration, and class support. In addition, the center features collaborative spaces for group study, tutoring, supplemental instruction, and group meetings.

Pictured: faculty and staff join STCC President John Cook, right, at the grand opening of the STEM Center at STCC. Barbara Washburn, interim dean of the School of STEM, second from right, cuts the ribbon with Vice President of Academic Affairs Geraldine de Berly.


 

Helping Students Thrive

A reception on Dec. 10 acknowledged a $50,000 donation from PeoplesBank to Holyoke Community College’s (HCC) Thrive Center, which assists students as they negotiate the complex bureaucracies associated with myriad issues, such as health insurance, food, housing and utility assistance, and credit repair. The money will be used to establish a dedicated fund for Thrive managed by the HCC Foundation, the college’s nonprofit fundraising corporation.

Pictured, from left: Thomas Senecal, president and CEO, PeoplesBank; HCC President Christina Royal; HCC student Christopher Royster; and Amanda Sbriscia, executive director, HCC Foundation.

 


 

Third Party Lender of the Year

Florence Bank was recently recognized by the U.S. Small Business Administration (SBA) as the Western Massachusetts Third Party Lender of the Year for loans the bank administers to small businesses in the area. Third-party loans, called SBA 504 loans, are offered by the bank in collaboration with certified development corporations such as Granite State Development Corp., Bay Colony Development Corp., and BDC Capital/CDC New England.

Pictured, from left:  Peter Kontakos, office deputy district director, SBA Massachusetts; Erin Couture and Michael Davey, Florence Bank vice presidents in Commercial Lending; Robert Nelson, office district director, SBA Massachusetts; and Ili Spahiu, assistant district director for Lender Relations, SBA Massachusetts.

 

 

 

Court Dockets

The following is a compilation of recent lawsuits involving area businesses and organizations. These are strictly allegations that have yet to be proven in a court of law. Readers are advised to contact the parties listed, or the court, for more information concerning the individual claims.

HAMPDEN DISTRICT COURT

Marvin Jordan v. Prevalent Transport Inc. and Sergey Kucherenko

Allegation: Violation of wage-and-hour laws: $2,783.75

Filed: 11/12/19

E.B. Thomsen Inc. d/b/a Thomsen Food Service v. Eight Eight One Entertainment Inc. d/b/a the Tap Room Grill and John Siniscalchi

Allegation: Money owed for goods sold and delivered: $13,203.58

Filed: 11/13/19

HAMPDEN SUPERIOR COURT

Tyra Dixon v. Michael Kors Retail Inc. and Cesar Delaza

Allegation: Employment discrimination: $25,000+

Filed: 11/12/19

Zena Sky Perez v. Rocky’s Ace Hardware Inc. and Mitchell Johnson

Allegation: Employment discrimination: $25,000+

Filed: 11/12/19

Elizabeth Sullivan, individually and on behalf of those similarly situated v. Med Express Urgent Care, P.C. Massachusetts

Allegations: Unpaid wages: $50,000+

Filed: 11/12/19

Thomas Graziano v. Meredith Corp. d/b/a Western Massachusetts News, Raymond S. Hershel, and David A. Madsen

Allegation: Defamation, employment loss, wage loss, emotional distress, damage to reputation: $489,500

Filed: 11/12/19

FCIA Management Co. Inc. v. Turley Publications Inc.

Allegation: Breach of contract, failure to provide services paid for: $37,996.03

Filed: 11/13/19

HAMPSHIRE DISTRICT COURT

Commerce Insurance Co. a/s/o Elena Volpe v. Jeffrey Miller d/b/a Cosmic Cab Co. and Daniel Hale

Allegation: Negligence causing personal injury and property damage: $9,062.88

Filed: 11/1/19

Edgardo Cancel v. Corps Logistics Inc. and James Duffney individually

Allegation: Non-payment of wages, breach of contract, retaliation, violation of overtime laws: $2,516

Filed: 11/19/19

PALMER DISTRICT COURT

Christopher Shalvoy v. Custom Creations Enterprises, LLC and Custom Creations Inc.

Allegation: Defendants misclassified plaintiff as an independent contractor: $8,262

Filed: 11/4/19

WESTFIELD DISTRICT COURT

Brenda McNair v. Knight Associates Realty Inc. and Meadow Village, LLC

Allegation: Negligence causing personal injury: $34,664.53

Filed: 11/22/19

Agenda

Loomis Village Art Exhibit

Jan. 1-31: The public is invited to view a new exhibit coming to Loomis Village in January, “Five Felters, Five Perspectives,” which will showcase bespoke garments, landscapes, and abstract and sculptural wall pieces inspired by nature, historical artifacts, and imagination. The artists are Nina Compagnon, Sally Dillon, Martha Robinson, Flo Rosenstock, and Margaret Stancer. The exhibit will be displayed in the second- and third-floor galleries at Loomis Village, 20 Bayon Dr., South Hadley every day in January from 10 a.m. to 6 p.m. A reception with the five artists will be held on Wednesday, Jan. 15 from 4 to 6 p.m. A demonstration of felting techniques, also open to the public, will be presented on Wednesday, Jan. 22 at 2 p.m.

Project Management Exam Prep Workshop

Jan. 6-8: Are you ready to become a certified project-management professional (PMP)? Forbes.com lists a PMP certificate as the second-highest-paying IT certification for 2019, and the Project Management Institute (PMI) states that, through 2020, 1.57 million new project-management jobs will be created each year. To help prepare community members to begin the certification process, Bay Path University’s Strategic Alliances division is hosting a three-day workshop that will prepare participants to take the Certified Associate in Project Management (CAPM) Exam. The CAPM workshop, led by IT consultant and project manager Rick DeJohn from Camus Consulting Inc., combines lectures, discussions, case studies, and in-class practice testing with a review of test results. Project-management experience is not required, and anyone interested in demonstrating to employers that they have the skill set to become a project manager is encouraged to attend. Participants who complete the program will be awarded a certificate of completion and will earn the required 23 education hours to sit for the CAPM examination. Per the Project Management Institute, a high-school diploma, associate degree, or global equivalent is required as an exam prerequisite. This workshop will take place from 9 a.m. to 5 p.m. each day on the Bay Path campus, 588 Longmeadow St., Longmeadow. To register, visit capm2020.eventbrite.com. For additional information, contact Briana Sitler at [email protected] or (413) 565-1066.

Cannabis Certificate Program

Jan. 13 to May 5: American International College (AIC) is announcing a new undergraduate initiative in the School of Business, Arts and Sciences titled Micro-Emerging Markets: Cannabis Certificate Program. Three business courses are offered in rotation beginning with the spring 2020 semester. The first course of the series will run on Wednesdays, 3:50 p.m. to 6:20 p.m., starting Jan. 13, 2020 and continuing through May 5, 2020. There are no prerequisites to enroll other than a high-school diploma or GED equivalency. Non-matriculated students can enter the program at any time in the sequence. The first course, “Cannabis Entrepreneurship,” will examine customer groups, products, and services in the recreational market. The effect of price, quality, and competitors will be explored relative to competing effectively. This will involve key components of the industry, including legal aspects, business models, financing, and marketing. In “Cannabis Business Operations,” students will analyze the evolving cannabis marketplace and investigate the complexities and challenges of this sector. This course will conduct an in-depth look at the key components of different business types, how the sector is evolving, starting and operating a cannabis business, in addition to financial constraints, investments, and strategic marketing in the industry. The final course, “The Law and Ethics of Cannabis,” will examine the legalization of cannabis. Discussion around the legal and ethical implications of cannabis use, its legalization, criminal activity, and marketing will be explored in addition to perspectives of law enforcement, business owners, and recreational uses. For more information, visit aic.edu/mem.

Cannabis Education Center

Jan. 16, 23: The Cannabis Education Center, a joint venture between Holyoke Community College (HCC) and C3RN – the Cannabis Community Care and Research Network – has scheduled three standalone courses for people working in the cannabis industry or those who want to get started. The first, “How to Start a Cannabis Business,” — a comprehensive, introductory session about starting a cannabis business — was held on Dec. 17. The next, “Professional Cannabis Business Plan Development,” will run on Thursday, Jan. 16 from 10 a.m. to 3 p.m. at the HCC MGM Culinary Arts Institute, 164 Race St., Holyoke. This $199 course is for experienced cannabis entrepreneurs who need assistance developing a business plan. The third, “Medical Cannabis 101,” is geared toward dispensary agents and healthcare providers. That will run on Thursday, Jan. 23 from 6 to 10 p.m. in the HCC Kittredge Center. The cost is $99. Space is limited, so advance registration and pre-payment are required for all courses. No walk-ins will be allowed. To register, visit hcc.edu/bcs and click on ‘Cannabis Education.’

‘Stress Less in 2020’

Jan. 17: The free monthly Lunch and Learn program at Ruth’s House Assisted Living Residence at JGS Lifecare has announced its next topic. Dr. Bill Bazin, a chiropractor for more than 30 years, will present “Stress Less in 2020 with Time and Energy Efficiency,” offering strategies to better manage stress and increase quality of life. Almost 60% of Americans consider themselves stressed and depressed, and stress can play a major factor in heart attacks. Bazin will talk about stress and offer strategies on what to do to deal with it. Topics will include why we have stress; different types of stress; signs and symptoms of an overstressed life; how to get exponential growth from one’s time and energy; strategic planning for one’s life and family; eliminating fear, panic, and anxiety; the five factors of health; solutions for stress that can be done at home, and when to take the next step to deal with stress. The lunch at noon will be followed by the presentation from 12:30 to 1:30 p.m. The Ruth’s House Lunch and Learn program is free and open to the public. RSVP to Lori Payson at (413) 567-3949, ext. 3105, or [email protected]. For more information, visit jgslifecare.org/events.

All Ideas Pitch Contest

Feb. 5: Entrepreneurship for All (EforAll) Berkshire County is holding an All Ideas Pitch Contest from 6 to 8 p.m. at the Green at 85 Main St., Suite 105, North Adams. EforAll’s first Pitch Contest at the Berkshire Museum in October created a lot of community buzz, with more than 100 attendees and 11 companies competing. The big winner that night was Kaitlyn Pierce of Binka Bear. Described as “Shark Tank without the teeth,” EforAll’s friendly, free event features a business showcase and then pitches from six pre-selected contestants and two more that are added the night of the event. Each participant is given two and a half minutes to pitch a business or nonprofit idea to a panel of judges and the audience. At the end of it, EforAll gives away seed money to help launch these ideas. The first-place finisher wins $1,000, second place gets $750, third place wins $500, and the audience favorite also wins $500. Applications and audience registration are both available online at www.eforall.org/berkshire-county.

Women’s Leadership Conference

March 27: Bay Path University’s division of Strategic Alliances announced that producer, author, entrepreneur, educator, and, of course, top model Tyra Banks will bring her bold attitude, unique style, and well-honed business acumen to Springfield as the keynote speaker at the 25th annual Women’s Leadership Conference (WLC). This year’s theme, “Own Your Now,” will encourage conference guests to examine the forces that have shaped their careers, relationships, and aspirations; recognize what drives them and what holds them back; and empower them to confidently move forward. Banks is the creator of America’s Next Top Model, the reality show and modeling competition that has been replicated in 47 international markets and viewed in 150 countries. This year’s conference also will feature breakout sessions focused on navigating the complicated relationships, personalities, and dynamics of the workplace and the impact those have on our careers and opportunities. Sessions will be led by bestselling authors and researchers including Laura Huang, Harvard Business School professor and author of Edge: Turning Adversity into Advantage; Emily Esfahani Smith, author of The Power of Meaning; Dr. Ramani Durvasula, licensed clinical psychologist and author of Don’t You Know Who I Am: How to Stay Sane in the Era of Narcissism, Entitlement and Incivility; and Jennifer Romolini, author of Weird in a World That’s Not: A Career Guide for Misfits. For further information on the conference and to register, visit www.baypathconference.com.

Hooplandia

June 26-28: Hooplandia, the largest 3-on-3 basketball competition and celebration on the East Coast, will take place on June 26-28, 2020, hosted by Eastern States Exposition and the Naismith Memorial Basketball Hall of Fame. The event will feature hundreds of games for thousands of players of all ages and playing abilities, with divisions for young girls, boys, women, men, high-school elite, college elite, pro-am, ‘over the hill,’ wheelchair, wounded warrior, Special Olympians, veterans, first responders, and more. More than 100 outdoor blacktop courts will be placed throughout the roadway and parking-lot network of the Eastern States Exposition fairgrounds in West Springfield. Slam-dunk, 3-point, free-throw, dribble-course, vertical-jump, and full-court-shot skills competitions will be spotlighted. Themed state courts will be mobilized along the Exposition’s famed Avenue of States. Featured ‘showcase games’ will be held on new court surfaces in the historic Eastern States Coliseum and on the Court of Dreams, the center court of the Basketball Hall of Fame. A year-long community outreach effort will begin immediately. Registration will open on March 1, 2020. Information and engagement is available now through www.hooplandia.com or on Instagram: @hooplandia.

Chamber Corners

GREATER WESTFIELD CHAMBER OF COMMERCE

www.westfieldbiz.org
(413) 568-1618

• Jan. 6: Mayor’s Coffee Hour, 8-9 a.m., hosted by Andrea York Photography, 16 Union Ave., Westfield. Join us for coffee with Westfield Mayor-elect Donald Humason. The event is free and open to the public. Pre-registration is requested so we may give our host a proper head count. For more information and to register, visit westfieldbiz.org/events or call (413) 568-1618.

• Jan. 13: After 5 Connections, 5-7 p.m., hosted by Union Crossing Realty, LLC, 420 Union St., Westfield. Refreshments will be served. A 50/50 raffle will benefit the chamber scholarship fund. Bring your business cards and make connections. Chamber members and non-members are free. For more information and to register, visit westfieldbiz.org/events or call (413) 568-1618.

• Jan. 28: Block Party, 4-6 p.m., hosted by Westwood Restaurant and Pub, 94 North Elm St., Westfield. Join us for an open house and meet Westwood and chamber businesses for drinks, appetizers, networking, and more. Chamber members are welcome. Marketing tables are available. For more information and to register, e-mail [email protected] or call (413) 568-1618.

• Feb. 10: After 5 Connections, 5-7 p.m., hosted by the Pottery Cellar, the Mill at Crane Pond, 77 Mill St., Westfield. Refreshments will be served. A 50/50 raffle will benefit the chamber scholarship fund. Bring your business cards and make connections. Chamber members and non-members are free. For more information and to register, visit westfieldbiz.org/events or call (413) 568-1618.

PROFESSIONAL WOMEN’S CHAMBER

www.springfieldregionalchamber.com

(413) 787-1555

• Jan. 16: PWC Headline Luncheon, 11:30 a.m. to 1 p.m., hosted by Storrowton Tavern, 1305 Memorial Ave., West Springfield, with Karla Medina, retired Hartford police sergeant and owner and founder of Sudor Taino Fitness. Cost: $35 for PWC members, $40 general admission, and $25 for students. To register, visit www.springfieldregionalchamber.com, e-mail [email protected], or call (413) 755-1310.

SPRINGFIELD REGIONAL CHAMBER

www.springfieldregionalchamber.com

(413) 787-1555

• Feb. 5: “The 2020 Elections: Fasten Your Seatbelts — From Massachusetts to the Beltway, It’s All on the Line” Rise & Shine Business Breakfast, 7:15-9 a.m., hosted by MassMutual Center, 1277 Main St., Springfield. Featuring political consultant Tony Cignoli. Cost: $25 for members in advance ($30 at the door), $35 general admission in advance ($40 at the door). To register, visit www.springfieldregionalchamber.com, e-mail [email protected], or call (413) 755-1310.

• Feb. 20: Third annual Fire & Ice Craft Cocktail Competition, 5:30-8 p.m., hosted by Springfield Country Club, 1375 Elm St., West Springfield. Cost: $50 for members in advance ($60 at the door), $60 general admission in advance ($70 at the door). To register, visit www.springfieldregionalchamber.com, e-mail [email protected], or call (413) 755-1310.

• Feb. 27: Leadership Institute professional development program kickoff, 1-4:30 p.m., hosted by TD Bank Conference Center, 1441 Main St., Springfield. To register, visit www.springfieldregionalchamber.com, e-mail [email protected], or call (413) 755-1310.

WEST OF THE RIVER CHAMBER OF COMMERCE

www.ourwrc.com

(413) 426-3880

• Jan. 16: Networking Lunch, noon to 1:30 p.m., hosted by Crestview Country Club, Agawam. Enjoy a sit-down lunch while networking with fellow chamber members. Each attendee will get a chance to offer a brief introduction and company overview. You must be a member or guest of a member to attend. The only cost to attend for members is the cost of lunch. Non-members pay $10 plus lunch. Attendees will order off the menu and pay separately that day. Please note, we cannot invoice you for these events. Register online at www.westoftheriverchamber.com.

Company Notebook

Westmass Moves Corporate Offices to Downtown Springfield

SPRINGFIELD — Westmass Area Development Corp. announced the opening of its new corporate offices in downtown Springfield. Located at One Monarch Place, Suite 1350, the new offices will host all corporate functions of Westmass with capacity to continue regional awareness and growth. The new office location will enable Westmass to continue to brand itself as a regional development company focusing on opportunities in real estate and economic development in Western Mass. “An opportunity to move into downtown Springfield is great for Westmass,” said Jeff Daley, president and CEO. “We look to expand our market throughout Western Mass. for real-estate development opportunities as well as working with municipalities and private developers providing consulting services to assist with the technical details of real estate and economic-development projects in Western Mass.” He noted that Westmass also maintains offices at Ludlow Mills. “As a nationally recognized brownfield-redevelopment site and the marquee project in our portfolio, with hundreds of residents and employees living and working at the Mills, it is important to not only have our facilities management office there, but to house our expanding leasing and marketing departments as well.”

Florence Bank Unveils Renovated Easthampton Branch

EASTHAMPTON — Florence Bank has completed a renovation of the interior and drive-through at its existing Easthampton branch at 5 Main St. The renovation is part of Florence Bank’s ongoing effort to align its physical branch locations with modern banking offerings and customer needs. The Easthampton renovation included interior updates and modernizations, along with two new ATMs. Florence Bank is a full-service, mutually owned bank based in Florence and has served the Easthampton community for 20 years. It first merged with Easthampton Cooperative Bank and expanded and remodeled its present location on Main Street in 1999. The Easthampton location serves more than 6,400 customers annually. The renovations were intended to maintain the branch’s charm while also embracing the innovative design of Florence Bank’s newly constructed locations. The bank partnered with the following local contractors on the project: HAI Architecture in Northampton, Pioneer Contractors in Easthampton, Broadway Office Interiors in Springfield, Fine Woodworks Millwork in South Hadley, Mercier Carpets in West Springfield, and Grimaldi Painting in East Longmeadow. Inside, the lobby, teller line, and customer-service area were renovated and updated, making the interior brighter and more contemporary. A new digital screen has also been installed to keep customers up to date on bank-wide enhancements and notifications. Outside, two new ATMs are now available, and the drive-up teller equipment was enhanced to provide two-way audio/video communication. Florence Bank opened a branch on Allen Street in Springfield in late 2018. In 2020, the bank will open its newest Hampden County location in Chicopee, expanding its network to 12 locations.

Behavioral Health Network Receives $10,000 Grant from PeoplesBank

SPRINGFIELD — Behavioral Health Network Inc. (BHN) has been awarded a $10,000 grant from PeoplesBank to be used for BHN’s Money School program, a financial-independence initiative for survivors of domestic or sexual violence who are also recovering from addiction. PeoplesBank’s grant to BHN will support the operation of the Elizabeth Freeman Center’s Money School program. Money School is an award-winning, trauma-informed, financial-independence initiative designed to create long-term safety and economic security for survivors. Participants are given individually tailored financial and career mentoring as well as intensive advocacy and support for their substance-use recovery and healing in the aftermath of domestic or sexual violence. The program helps survivors achieve and maintain safety, economic independence, and family well-being for themselves and their children. Kathy Wilson, president and CEO of BHN, noted that “much of our work at BHN has to do with supporting and engaging with people as they overcome obstacles and plan a better future for themselves. The Money School program has been particularly effective in helping women to take control of their finances, one of the most difficult challenges for anyone when navigating the long-term impact of domestic violence. We deeply appreciate the resources being provided by PeoplesBank in this vital program that is changing the lives of the women served.” The National Coalition Against Domestic Violence states that one in four women report experiencing domestic violence. In addition to physical abuse, domestic-violence survivors often experience financial duress, and almost half of domestic-violence victims struggle with substance-use disorders.

Tighe & Bond Opens Office in Portland, Maine

WESTFIELD — Tighe & Bond Inc. a northeastern leader in engineering and environmental consulting, opened a new office in Portland, Maine this month. The 4,400-square-foot office, located just minutes from Portland City Hall and the Old Port, will allow the firm to better serve its growing base of clients throughout Maine and the region while providing an opportunity to employ professionals native to the area. Senior Project Manager Dan Bisson will provide leadership for Tighe & Bond’s newest office. Bisson has more than 25 years of experience with management, permitting, planning, design, and construction of water infrastructure projects for municipalities, utilities, and private clients. Tighe & Bond’s strategic plan calls for geographic growth to further reinforce its position as a Northeast regional leader in engineering and environmental services. The company is experiencing office expansions and staffing growth in multiple locations throughout the Northeast, adding four offices in the past five years and expanding its Worcester office earlier this year.

Davis Educational Foundation Awards $100,000 to CCGS Joint Purchasing Initiative

LONGMEADOW — The Davis Educational Foundation has awarded the CCGS Joint Purchasing Initiative a $100,000 grant to be distributed over two years. This is the third grant by the Davis Educational Foundation to underwrite this collaborative project. The Joint Purchasing Initiative (JPI) consists of the five private member institutions of the Cooperating Colleges of Greater Springfield (CCGS), including American International College, Bay Path University, Elms College, Springfield College, and Western New England University. The goal of the JPI, which will continue to be administered by Bay Path University, is to identify and implement strategic opportunities for collaboration where shared purchasing and shared services in high-cost and high-impact areas will result in significant institutional cost savings across the JPI’s partner institutions, ultimately containing the cost of higher education for students. Since its founding in 2017, the efforts of the JPI have resulted in collective cost savings of nearly $900,000, with varying degrees of savings by institution. During this time, the JPI reduced costs by negotiating better deals on contracted services with vendors, such as student transportation for athletics and van leasing, rental-car agreements, contract management, corporate payment systems, IRB software, employee and student background checks, electricity and solar sources of energy, interpretive and captioning services, medical-waste-disposal services, and computer purchases. With the funding from the latest grant from the Davis Educational Foundation, the next step in the evolution of the JPI is to explore and develop potential plans for shared services, implement best practices, reduce duplication of efforts, and drive efficiency gains with the expertise already existing within the institutions.

HCC Marks 20th Year of Giving Tree Campaign

HOLYOKE — Holyoke Community College (HCC) celebrated the 20th anniversary of its annual Giving Tree campaign Thursday, fulfilling the holiday wishes of 375 consumers from four nonprofits that aid and support some of the area’s most at-risk residents. During the campaign’s closing ceremony, HCC students, faculty, and staff gathered with representatives from WestMass Elder Care, Homework House, the Massachusetts Society for the Prevention of Cruelty to Children (MSPCC), and the Holyoke Soldiers’ Home to share food, stories, and gifts. Eleven HCC departments participated in this year’s Fall Food Fest in November, raising $833 for the Giving Tree campaign. The money was used to fulfill 26 gift tags for MSPCC and create gift boxes that included baby wipes, diapers, clothing, books, and toys. Each year during the annual campaign, Giving Trees are set up in designated areas around the HCC campus. Participants choose colored-coded tags from one of the nonprofit agencies based on the age of the recipient and their wish for a gift. The wrapped gifts are then sorted and piled on tables for the closing celebration.

Family Business Center Awards Grand-funded Memberships to Three Women Business Owners

HOLYOKE — At the Family Business Center’s (FBC) December Log Cabin Dinner Forum, Lakisha Coppedge of Coppedge Consulting, Kimberley Betts of Betts Plumbing & Heating Supply, and Sherryla Diola of Mundo Artisan Foods were awarded grant-funded memberships for the 2020 year. This inaugural grant, aimed at supporting women business leaders in Western Mass., was funded by Encharter Insurance. “My goal is to grow our trusted business learning community intentionally, and to increase diversity and inclusion,” said Jessi Kirley, FBC executive director, who collaborated with the women leaders of local partner organizations, including the Massachusetts Small Business Development Center, Leadership Pioneer Valley, EforAll, and Valley CDC, for nominations and selection of the award recipients. Added Tracey Benison, president of Encharter Insurance, “women-owned businesses are critical to the success of small business in the Pioneer Valley. As a women-led insurance agency, Encharter looks for meaningful ways to support women-owned businesses. The recipients of the scholarships are standouts in their professions. We are excited to support their continued journey of learning.”

People on the Move

Evan Dowd

The Dowd Agencies, LLC announced the recent hire of Evan Dowd as account executive, joining his brother, Jack Dowd, as a fifth-generation employee of the company. “Evan brings the necessary experience to his new role,” said John Dowd Jr., president and CEO of the Dowd Agencies. “He gained extensive industry knowledge through positions at both local and national insurance companies while living in Boston. He’s excited to return to Western Mass. and to be a part of his hometown community. Furthermore, he is excited to join the family business and help continue and build on a legacy spanning over 120 years. We’re excited to have him join the team.” Prior to his current position at Dowd, Evan worked in Boston in various industry roles, including sales, claims adjustment, and underwriting. A 2013 graduate of Bates College, he is a licensed property and casualty insurance producer and is currently working toward his chartered property casualty underwriter designation.

•••••

Western New England University President Anthony Caprio will retire at the end of June 2020 after 24 years in that role — making him the longest-serving president in WNEU’s history. He took over in 1996 as the fifth president in the 100-year-old institution’s history. The board of trustees will conduct a nationwide search to find a successor. “Western New England University has benefited greatly from Dr. Anthony Caprio’s leadership and stewardship over these many years. His upcoming retirement after 24 years of service is well-deserved, and he has worked tirelessly to advance our institution,” board of trustees chair Kenneth Rickson said last month. “There have been many major achievements under Dr. Caprio’s term as president,” he added. “We made significant advancements in every area of campus life. We expanded our programs and curriculum, completed numerous changes and additions to the physical plant, enhanced our athletics programs, increased our student programs, and made significant advances in our technology. Dr. Caprio’s crowning achievement was completion of the plan to gain recognition as a university.”

•••••

Spiros Hatiras, president and CEO of Holyoke Medical Center and Valley Health Systems, announced Dr. Simon Ahtaridis as the new chief medical officer at Holyoke Medical Center. Before joining Holyoke Medical Center, Ahtaridis was the national clinical advisor and chief medical officer for Sound Advisory Services. In this role, he oversaw the overall clinical performance of Sound’s onsite and remote advisory services. His prior experience also includes serving as the chief medical officer for Mercy Medical Center in Springfield, where he also served as the chief of Hospitalist Service and chief of Medicine. Additionally, he has been an instructor in medicine, first at Harvard Medical School and most recently at the University of New England College of Osteopathic Medicine. His main focus has been improving utilization management in the inpatient setting and population-health programs, including improved documentation, reduced length of stay, readmissions, and appropriate utilization of resources. Ahtaridis received his medical degree from the Temple University School of Medicine. Prior to graduation, he took two years off to serve as the Legislative Affairs director for the American Medical Student Assoc. in Washington, D.C., and also received his master’s degree in public health from the Johns Hopkins School of Public Health with a focus on health systems. He completed his residency in internal medicine at Cambridge Health Alliance, where he received several teaching awards. He was also a chief resident and chief of the hospitalist service at Cambridge Health Alliance.

•••••

Gabrielle Young

Michael Tucker, president and CEO of Greenfield Cooperative Bank, announced that Gabrielle Young has joined the bank as a mortgage loan originator. “Ms. Young has over 10 years of banking experience,” Tucker said. “Most recently, Gabrielle was a financial center operation manager at another area bank. In her new role, Gabrielle will be responsible for educating and guiding borrowers through the loan-application process. She is currently working out of our Florence location but will be permanently based at our Northampton location beginning in January 2020.” Young studied business at the University of Hartford. She is current in all banking regulation training.

•••••

Springfield-based law firm Egan, Flanagan & Cohen, P.C. announced it has promoted attorney Katie Manzi McDonough to partner. McDonough’s law practice includes estate and business planning, nonprofit governance, trust and probate administration, and general corporate law. She works with a wide range of clients, including nonprofit boards, family-owned businesses, and families whom she can help through the estate-planning and probate process. She joined Egan, Flanagan & Cohen in 2017. She began her career first as an analyst for J.P. Morgan Chase & Co. in New York and then as a transactional lawyer for Simpson Thacher & Bartlett, LLP, a Wall Street law firm routinely ranked among the best firms internationally. McDonough attended the College of the Holy Cross in Worcester and Seton Hall University School of Law, graduating magna cum laude from each. She was recently elected to serve on the board of directors of the Hampden County Bar Assoc., and is an active member of the Holy Cross Club of the Pioneer Valley, the St. Thomas More Society, and St. Mary’s Parish in Longmeadow.

•••••

Cynthia Malinowski

Florence Bank has promoted Cynthia Malinowski to the position of vice president and branch manager of the downtown Northampton office. Malinowski brings extensive knowledge and skills to her new role. Prior to her recent promotion, she was the assistant vice president and branch manager at the downtown Northampton office. During her tenure at the bank, she has been the recipient of the President’s Club Award, which is awarded to employees who demonstrate superior levels of performance, customer service, and overall contribution to the bank. She has also completed various professional banking series course studies, including America’s Community Bankers Training Series. Malinowski serves her community as an active member of Easthampton’s Helping Hand Society and is a member of the Greater Northampton Chamber of Commerce.

•••••

Michael Ostrowski

Michael Ostrowski, president and CEO of Arrha Credit Union, has received the honor of a third reappointment to the World Affairs Committee of the Credit Union National Assoc. (CUNA). This committee reports to the CUNA board of directors with respect to matters related to the World Council of Credit Unions and international policy matters. The World Affairs Committee serves as a focal point for developing policies, strategies, leadership, education, and resources for credit unions throughout the world. Ostrowski has been assisting in overcoming challenges and capitalizing on opportunities between and among the U.S. and international credit-union activities to expand credit-union access throughout the world. He traveled to Cuba to engage its government on establishing credit unions and to Poland to assist its credit unions in regulatory advocacy with the Polish government. He also serves as a connection between CUNA and the World Council of Credit Unions, where he provided financial education, assistance, and guidance to Puerto Rico’s credit unions in the aftermath of Hurricane Maria.

•••••

Alison Shimel

Cooley Shrair announced that Alison Shimel has joined the firm as associate legal counsel in the general business and commercial real estate practice. She will work with a broad base of clients, including developers, landlords, and general business clients. Shimel attended the University at Albany, participating in an accelerated undergraduate and law school program, and was awarded her juris doctorate in 2019 after six years of study. While attending law school, she worked as a law clerk in the city of Springfield Law Department and at Cooley Shrair. She was active in the law-school community, participating in the Health Law Society and as research assistant for the Lawsuit Reform Alliance of New York.

•••••

The Westfield Starfires of the Futures Collegiate Baseball League (FCBL) have named Hunter Golden director of Player Personnel. Golden will be responsible for recruiting talent from colleges across the U.S. and Puerto Rico and transition them into summer baseball in New England. Players will live with host families in Western Mass. and become involved with many community initiatives each summer. “Westfield is a great baseball community that deserves a winning team. We’re already focused on assembling a group of players who won’t just be successful this season, but that is the kind of team that sets the tone for a culture of sustained success that we hope to build on year after year,” Golden said. “We’re in a fortunate position to have a lot of trust placed in us by ownership, and have been granted a lot of freedom and latitude in terms of using whatever resources we need in order to build a great roster and provide as good a player experience as we possibly can,” he went on. “The framework already exists here for a winning program, and we’re extremely optimistic that, with a little work, we’ll have a chance to be competitive right off the bat.”

•••••

Steve Chase

Steve Chase, president and CEO of Fuel Services Inc. Oil and Propane (FSi), was recently sworn in as chairman of the Propane Gas Assoc. of New England (PGANE). FSi Oil and Propane has been a leader in the fuel industry for almost 30 years. Over these three decades, many things have changed, including the company’s management, which now includes Chase’s son, daughter, son-in-law, and grandson; expanding its service areas; as well as adding in new fuels such as Bioheat, kerosene, and propane. PGANE is a regional alternative-energy trade association representing more than 800 members of the propane industry by promoting safety, education, and public awareness of the uses of propane. Chase said he is honored by this appointment because he has a passion and commitment to the propane industry and educating consumers on the benefits of this type of energy. Throughout New England, he noted, there are nearly 300,000 residential customers using this climate-friendly energy and more than 11,500 jobs in the propane industry. Chase serves as the state director of the National Propane Gas Assoc. board, is a board member of the BBB of Central and Western Mass., devoted 25 years on the Oxford, Conn. Fire Department, and is a U.S. Navy veteran, having served on the USS Little Rock.

•••••

Deirdre Griffin

Elms College announced the hiring of Deirdre Griffin, SSJ as director of International Programs. She will be responsible for supporting the college’s international students, growing traditional and faculty-led study-abroad programs, and developing a vibrant community of global learning that celebrates diverse cultures and explores current issues. Griffin is a graduate of Boston College Law School and Bowdoin College. She has worked at Jewish Family Service and the Gray House in Springfield, providing a variety of transitional and support services to diverse, global populations. She entered the community of the Sisters of St. Joseph of Springfield in 2017 and made her initial profession of vows in July. During her 20-year career as an immigration attorney, she has worked in private practice, managed interpreter services in Massachusetts courts, and coordinated refugee-resettlement services. In 2014, she spent three months on staff at the Centre Internationale of the Sisters of Saint Joseph in Le Puy, France, and this summer lived with a family in Guatemala. Within the current student body, Elms College has enrolled students from 14 countries, representing five continents. The college also has a thriving International Club.

•••••

M. Kate Van Valkenburg

NBT Bank Connecticut Regional President Andreas Kapetanopoulos announced that M. Kate Van Valkenburg has joined NBT’s expanding team in Connecticut. Van Valkenburg will serve as senior vice president and senior commercial banking relationship manager. Van Valkenburg has more than 18 years of commercial-banking experience, including underwriting, management, and lending. Most recently, she served as commercial loan officer for ION Bank in Farmington, Conn. She earned her bachelor’s degree in business administration with a concentration in finance from UMass. She serves the community as a board member for Gifts of Love in Avon and Neighborhood Housing Services of New Britain. Last month, NBT Bank announced the addition of Regional Commercial Banking Manager Steve Angeletti and Senior Credit Analyst Elizabeth Hayden. The bank expects to reveal the location for its regional headquarters in the first quarter of 2020.

Incorporations

The following business incorporations were recorded in Hampden, Hampshire and Franklin counties and are the latest available. They are listed by community.

BARRE

R.H. Martin Inc., 2 Sunrise Ave., Barre, MA 01005. Russel H. Martin, same. Contractor.

Russell H. Martin Construction Inc., 2 Sunrise Ave., Barre, MA 01005. Russell H. Martin, same. Contractor/construction.

CHICOPEE

Shree Shakti Inc., 355 Dale St., Chicopee, MA 01013. Vanita Patel, 34 Fenton St., Monson, MA 01057. Variety store.

EAST LONGMEADOW

Santiago Squared Inc., 26 Roderick Ave., East Longmeadow, MA 01028. Jennifer Santiago, same. Restaurant with alcoholic beverages and brewery.

GOSHEN

Ruger Properties Inc., 137 West St., Goshen, MA 01032. William Graham, same. Residential rentals.

HOLYOKE

Plant Foods Inc., 267 Southampton Road, Holyoke, MA 01040. Daniel Liboissonnault, same. Producing, packaging, marketing, and selling of plant-based foods.

LONGMEADOW

Shoenique Inc., 700 Bliss Road, Longmeadow, MA 01106. Jennifer A. Bates, 34 Brookford Dr., Somers, CT0601. Retail sales of shoes and accessories.

NORTHAMPTON

Pastrich-Klemer RE Inc., 86 Moser St., Northampton, MA 01060. Deborah L. Pastrich-Klemer, same. Real estate holding company.

Pioneer Valley Democratic Socialists of America Inc., 19 Trumbull Road #2, Northampton, MA 01060. Amy Borezo, 12 Shelter St., Orange, MA 01364. Facilitate the transition to a democratic and socialist society, one in which the means as well as the resources of production are democratically and socially controlled.

PITTSFIELD

Pamaruto Publishing Inc., 82 Wendell Ave., Suite 100, Pittsfield, MA 01201. Michael Ruhoy, same. Publishing.

Pax Assist Inc., 82 Wendell Ave., Suite 100, Pittsfield, MA 01201. Asmahan Dahbali, same. Airline ground handling company for passenger services.

ROZ100 LLC, 27 East Housatonic St., Pittsfield, MA 01201. Daniel Talmi, same. Ballet touring.

Shawn Courtney Memorial Inc., 86 Strong Ave., Pittsfield, MA 01201. Richard T. Courtney, 71 Glover Ave., Apt 3, Quincy, MA 02171. Annual golf tournament to raise funds for charitable organizations in memory of Shawn Courtney.

SPRINGFIELD

Spectrum Construction and Development Inc., 42 Cornell St., First Floor, Springfield, MA 01109. Eugeniu Banaru, same. Construction.

WARE

Pennington Painting Inc., 18 Bellevue Ave., Ware, MA 01082. Dustin Pennington, same. Painting and remodeling.

WESTHAMPTON

Richard Huntley & Sons Inc., 175 Reservoir Road, Westhampton, MA 01027. Richard P Huntley, same. Recycling.

DBA Certificates

The following business certificates and trade names were issued or renewed during the month of December 2019.

AMHERST

Visual Concepts 123
170 East Hadley Road, Apt. 24
Yvonne Mendez

Pasta E Basta
26 Main St.
Moran & MacCartney Inc.

Winn Residential – Mill Valley Estates
420 Riverglade Dr.
Winn Managed Properties, LLC

BELCHERTOWN

rlsblingspot.com
137 Gold St.
Rosemarie Glaude

Thorton’s
577 Warren Wright Road
Todd Thorton

CHICOPEE

Chicopee Motor Sales
184 Center St.
Stanley Kobylanski

Walgreens #11688
1195 Granby Road
Walgreen Eastern Co. Inc.

DEERFIELD

Environmental Planning Associates
12 Ridge Road
Peter LaBarbera

Greg’s Auto Body
239 Greenfield Road
Gregory Gardner

US Equity Finance
25 Conway Road
Gary Bowen

EAST LONGMEADOW

Baumshells (Cabelo Salon)
51 Prospect St.
Carey Walas

Caring Transitions
144 Southbrook Road
James White

Kristin Mittler @ Obsessions Salon
10 Center Square
Kristin Mittler

New England Functional Fitness
168 Denslow Road
Michael Mulhollen

PMK Nail Salon
52 Shaker Road
Hang Truong

Race Appraisal Services, LLC
200 N. Main St., Unit 1201
Michael Race

Volo Aero MRO
140 Industrial Dr.
Andrew Walmsley

GREENFIELD

Anne Christopher Nail Co.
5 Arch St.
Sheila Dupras

Athens Pizza
25 Main St.
Vassilios Arvanitis

Cohn & Co.
117 Main St.
Cohn, LLC

Sketch Design
30 Warner St.
Mathew Beaudoin

Studley Do Right Cleaning
28 Woodleigh Dr.
Lisa Studley

HOLYOKE

DR ResCom Property Improvement
60 West Glen St.
David Roman

Jackson Law
573 Northampton St.
Karen Jackson

Melz Custom Threadz
298 West Franklin St.
Melissa Santiago

Rememory Consulting
396 Pleasant St.
Micha Broadnax, Jessica O’Neal

LONGMEADOW

BOC Construction and Remodeling
85 Mill Road
Barry O’Connor

The Flahive Consulting Group
76 Coventry Lane
Jim Flahive

Found Meaning Therapy
123 Dwight Road
Nicholas DeCoteau

Goldaper Tax and Accounting
7 Eastland Road
Jason Goldaper

LMF Consulting Services
76 Coventry Lane
Linda Flahive

LUDLOW

Esteem Skin Care, LLC
733 Chapin St.
Carol Santini

Ludlow Nutrition
194 East St.
Jacqueline Vermette

NORTHAMPTON

Chaput Marketing
152 Crescent St.
Christopher Chaput

Commercial & Investment Properties
24 Forbes Ave.
David Russell

Gimle’s Gallimaufy
131 Bridge St.
Ana Alves, Elaine Keyes

Oxbow Zen
26 Crescent St., Apt. 201
Roger Stawasz

Sew Good
137 Damon Road, Suite D
Ki Chun Park
Style Nails Spa
241 King St., Suite 18
Phuong Bui

Zoom Auto Sales
245 North King St.
John Hunter

SOUTHWICK

Anthony Wheeler Construction
15 Gableview Lane
Anthony Wheeler

Western Mass Rendering
94 Foster Road
Patrick Facke

SPRINGFIELD

Auntine Adrienne’s
646 Page Blvd.
Adrienne Burton

Crew Investigations Inc.
41 Luden St.
John Brock

D & D Carriers
26 Mapledell St.
Edgardo Correa

Dollar Tree #3541
1101 Boston Road
Rosa Banks

Enriquez Therapy & Healing
43 Sullivan St.
Jeanette Enriquez

Fontanez Trucking
117 Gardens Dr.
Fontanez Trucking

Fortis Stone Realty
1391 Main St.
Nyles Courchesne

Hall Improvements
6 Beaumont St.
Eli Hall

Jay’s Communications Inc.
56 West Alvord St.
Jeremy Bronco

Katherine C. Garvey
111 Berard Circle
Katherine Garvey

Magnetiq Entertainment
12 Ladd St.
Benjamin Blake

Nets and Co.
42 Dewey St.
Nesty Diaz

Nexthome Elite Realty
308 Main St.
Elite Realty

Ora Care Inc.
878 Sumner Ave.
Violet Hall

Proud Homes Realty, LLC
31 Palmer Ave.
Timothy Cooper

R & M Upholstery
1 Allen St.
Richard Howell

Swift Mart
1271 Page Blvd.
Farhad Iftikhar

Top Notch Property Service
52 Lloyd Ave.
Jonathan Denault

Weeman’s Custom Vinyl
104 Balis St.
Sean Adams

Wood Peckers Wood Works
447 Page Blvd.
Taj Dobbins

WILBRAHAM

Amituofo Spa
2400 Boston Road
Robert Benjamin

Armored Landscaping, LLC
168 Burleign Road
Jose Gonzalez

The Jam Girl
180 Soule Road
Ashley Bigda

Lotte’s Dog Grooming
2489 Boston Road
Sharon Kozik

Tommy’s Painting & Cleaning
5 Wilton Dr.
Thomas Guilbault

WJF GeoConsultants Inc.
2789 Boston Road
William Fabbri

WARE

Rock House Restoration
12 School St.
Dane Duquette

Simply Wrapped
3 Boivin Ave.
Tammy Darling

WESTFIELD

Advance Payroll Service
41 Court St.
Donald Belisle

Al’s Tire Shop
918 Southampton Road
Lou Jean Inc.

Cities Gateway
18 Whispering Wind Road
Jack Clemente

Dugebrown Construction, LLC
10 Nicholas Lane
Joseph Aimua

The Executive SEO
247 Munger Hill Road
Scott Pierson

Magic Images
133 Ridgeview Terrace
Animesh Bose

Max’s Residential Re-developers
15 May St.
Edward McCabe

Nextgen Roofing
301 North Elm St.
Nextgen Construction Service Inc.

Patton Firearms
24 Old Holyoke Road
Michael Patton

Shea’s Barbers
Justin Bard
243 Elm St.

Smart Nurses
63 Spruce St.
Jacquelyn Margarites

Twerk Boot-Y Camp
1029 North Road
Thomasina Frimpong-LeClair

WEST SPRINGFIELD

CTNC – Nutrition Coach
14 Rochelle St.
Marci Cooley

Guns Inc.
1050 Main St.
E. David Knapik

Inspire Me Photo
230 Day St.
Maria Vickers

Shri Ghanshyam Subway, LLC
356 Memorial Ave.
Navin Patel

The Cauldron Temple
65 Van Horn St.
Karen Frasca