Picture This
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Celebrating Heroes
Supporters were out bright and early in the morning cold last week to cheer Hillcrest Commons staffers during a shift change for their tireless efforts the last several weeks caring for residents through the coronavirus surge. They planned to be out the following day for a similar morale-boosting event during the afternoon shift change.
I Can See Clearly Now
Several months ago, Jackie Santana (left), a deaf woman who depends on lip reading as well as sign language, wrote about her frustrations communicating with people wearing face masks in a newsletter published by the Holyoke Community College Ludlow Area Adult Learning Center, where she is a student. Inspired by Santana’s essay, Ash Aliengena (right), a literacy specialist at the center, started making masks with clear plastic windows and created a website offering free, accessible face-mask patterns, where people can “Click. Print. Cut. Trace. Go.” To date, Aliengena has hand-sewn more than 60 masks and donated most of them to people at the center and to public-school teachers in Holyoke.
Provider of Choice
Golden Years Home Care Services recently received the 2020 Best of Home Care – Provider of Choice Award, which is based on client satisfaction scores gathered by Home Care Pulse, an independent satisfaction-research firm for home care. Best of Home Care – Provider of Choice award-winning providers have contracted with Home Care Pulse to gather feedback by conducting live phone interviews with their clients each month. Because Home Care Pulse is a third-party company, it is able to collect honest and unbiased feedback.
