Home Posts tagged Business

Starting Gate at GreatHorse Holiday Party

Dec. 14: The Starting Gate at GreatHorse will host a holiday party — including decorations, music, and menu — for any company or group that wants to take part. Attendees can enjoy dinner and dance the night away with staff, co-workers, family, and friends — an ideal option for small businesses. The Clark Eno Orchestra will be playing today’s hits and rock and pop songs from the ’70s, ’80s, ’90s, and beyond, plus big band, swing, and Motown. The event is open to the public for $95 per person. A cash bar will be available. For reservations, call (413) 566-5158.

Micro-emerging Markets: Cannabis Certificate Program

Jan. 13 to May 5: American International College (AIC) is announcing a new undergraduate initiative in the School of Business, Arts and Sciences titled Micro-Emerging Markets: Cannabis Certificate Program. Three business courses are offered in rotation beginning with the spring 2020 semester. The first course of the series will run on Wednesdays, 3:50 p.m. to 6:20 p.m., starting Jan. 13, 2020 and continuing through May 5, 2020. There are no prerequisites to enroll other than a high-school diploma or GED equivalency. Non-matriculated students can enter the program at any time in the sequence. The first course, “Cannabis Entrepreneurship,” will examine customer groups, products, and services in the recreational market. The effect of price, quality, and competitors will be explored relative to competing effectively. This will involve key components of the industry, including legal aspects, business models, financing, and marketing. In “Cannabis Business Operations,” students will analyze the evolving cannabis marketplace and investigate the complexities and challenges of this sector. This course will conduct an in-depth look at the key components of different business types, how the sector is evolving, starting and operating a cannabis business, in addition to financial constraints, investments, and strategic marketing in the industry. The final course, “The Law and Ethics of Cannabis,” will examine the legalization of cannabis. Discussion around the legal and ethical implications of cannabis use, its legalization, criminal activity, and marketing will be explored in addition to perspectives of law enforcement, business owners, and recreational uses. For more information about the Micro-Emerging Market: Cannabis Certificate Program, visit aic.edu/mem.

Women’s Leadership Conference

March 27: Bay Path University’s division of Strategic Alliances announced that producer, author, entrepreneur, educator, and, of course, top model Tyra Banks will bring her bold attitude, unique style, and well-honed business acumen to Springfield as the keynote speaker at the 25th annual Women’s Leadership Conference (WLC). This year’s theme, “Own Your Now,” will encourage conference guests to examine the forces that have shaped their careers, relationships, and aspirations; recognize what drives them and what holds them back; and empower them to confidently move forward. Banks is the creator of America’s Next Top Model, the reality show and modeling competition that has been replicated in 47 international markets and viewed in 150 countries. A graduate of Harvard’s Executive Education program, she has taught graduate courses at Stanford University and is opening Modelland, an interactive attraction based in Los Angeles that will allow visitors to experience a fantasy version of the modeling world. This year’s conference also will feature breakout sessions focused on navigating the complicated relationships, personalities, and dynamics of the workplace and the impact those have on our careers and opportunities. Sessions will be led by bestselling authors and researchers including Laura Huang, Harvard Business School professor and author of Edge: Turning Adversity into Advantage; Emily Esfahani Smith, author of The Power of Meaning; Dr. Ramani Durvasula, licensed clinical psychologist and author of Don’t You Know Who I Am: How to Stay Sane in the Era of Narcissism, Entitlement and Incivility; and Jennifer Romolini, author of Weird in a World That’s Not: A Career Guide for Misfits. For further information on the conference and to register, visit www.baypathconference.com.


June 26-28: Hooplandia, the largest 3-on-3 basketball competition and celebration on the East Coast, will take place on June 26-28, 2020, hosted by Eastern States Exposition and the Naismith Memorial Basketball Hall of Fame. The event will feature hundreds of games for thousands of players of all ages and playing abilities, with divisions for young girls, boys, women, men, high-school elite, college elite, pro-am, ‘over the hill,’ wheelchair, wounded warrior, Special Olympians, veterans, first responders, and more. More than 100 outdoor blacktop courts will be placed throughout the roadway and parking-lot network of the Eastern States Exposition fairgrounds in West Springfield. Slam-dunk, 3-point, free-throw, dribble-course, vertical-jump, and full-court-shot skills competitions will be spotlighted. Themed state courts will be mobilized along the Exposition’s famed Avenue of States. Featured ‘showcase games’ will be held on new court surfaces in the historic Eastern States Coliseum and on the Court of Dreams, the center court of the Basketball Hall of Fame. A year-long community outreach effort will begin immediately. Registration will open on March 1, 2020. Information and engagement is available now through www.hooplandia.com or on Instagram: @hooplandia.


The following business incorporations were recorded in Hampden, Hampshire and Franklin counties and are the latest available. They are listed by community.


Jai Umiya Ma Inc., 36 Yarmouth Dr., Agawam, MA 01001. Dinesh B. Patel, same. Convenience store and gas service station.


M & N Construction Ltd., 29 Mt. View Circle, Amherst, MA 01002. Ngawang Sherpa, same. Construction services.


Melissa St. Germain Realtor Inc., 585 Sheridan St., Unit 33, Chicopee, MA 01020. Melissa M. St. Germain Martel, same. Marketing and sale of real estate.


Logan’s Colors Unlimited Inc., 26 Ridge Road, East Longmeadow, MA 01028. Timothy M. Logan, same. Painting and renovations of buildings.


Montgomery Labor Inc., 222 Park St., Easthampton, MA 01027. Molly Montgomery, same. Residential painting.


Mark Lavalley & Sons Trucking Inc., 207 Sylvester Road, Florence, MA 01062. Mark J. Lavalley, same. Trucking.

Oxbow Tattoo Inc., 286 Spring St., Florence, MA 01062. Steven Sanderson, same. Tattoo services.


On the Track Inc., 264 Upper Church St., Gilbertville, MA 01031. Regina Sanderson, same. Provide education, therapeutic programming and assessment services in the community to create awareness regarding women’s issues and substance abuse needs.


Lavallee Brothers Property Inc., 153 Pantry Road, Hatfield, MA 01038. Jeffrey Lavallee, same. Real estate.


Invisiblast Inc., 15 Mount Tom Ave., Holyoke, MA 01040. Karen Blanchard, same. Cleaning services using dry ice, under pressure, in a nonabrasive manner.


Luigi’s Fine Food Inc., 249 Lynnwood Dr., Longmeadow, MA 01106. Louis J. Santos, same. Restaurant with dine and take out services.


Igl. De Dios No Es Lo Que Fuimos Sino Lo Que Somos En Cristo Jesus Inc., 192 Pine St., Springfield, MA 01105. Jesus David Santos, same. To open a church and preach the full gospel of our lord and to perform marriages ceremonies.

KMC App Inc., 90 Park Dr., Springfield, MA 01106. Jason B. Fenlason, same. Real estate appraisals.

Medina’s Supermarket Inc., 2705 Main St., Springfield, MA 01107. Jose Medina, 6 Cedar Ridge Road, South Hadley, MA 01075. To carry on the business of a food market/grocery.

Nuaz Inc., 17 Locust St., Springfield, MA 01108. Muhammad Tahla, same. Retail store.

DBA Certificates

The following business certificates and trade names were issued or renewed during the month of November 2019.


Access Special Education
10 Stanley St.
Phyllis Keenan

Learn to Wrench
1040 North Pleasant St., Apt. 39
Benjamin Lincoln Schroeder


Best Dressed Cup
62 Dana Hill
Lori Chaffee

Bill G Mechanical Design
90 Shaw St.
William Gagnon

Exit Real Estate Executives
1 Main St.
Ron Gresty, Rhiannon Gresty, Michelle Terry


Committee to Elect James K. Tillotson
34 Harvey St.
James Tillotson, Joan Tillotson

Hold Fast Welding
825 Grattan St.
Brad Desmarais

Walgreens #07063
583 James St.
Walgreen Eastern Co. Inc.


Greg’s Wastewater Removal
239 Greenfield Road
Gregory Gardner

Sugarloaf Pool Store
239 Greenfield Road
Gregory Gardner

WoodWick Candle
16 Yankee Candle Way
Yankee Candle Co.


Clear Intentions Acne and Facial Skin Care
123 Union St., Suite 14
Abby Arnould

Golden China Pan
98 Union St.
Dan Ju Pan

Redline Motors
420 Main St.
Steven Fickert

Taylor Real Estate
87 Main St.
Charles Conner


Arnold’s Meats at the Barn
359 Shaker Road
Susan Katz, Lawrence Katz

Blanchard Drywall Services
70 Somers Road
James Blanchard

The Cashmere Sale
23 North Main St.
Janice Lattell

Community Education Centers of North America
6 North Main St.
Mark Danalis

Edward Jones & Co.
296 North Main St.
Edward Jones & Co.

Ernst Financial Group
180 Denslow Road
John Ernst

Fabrizia Calabrese Cleaning Services
254 Kibbe Road
Fabrizia Calabrese

Unity First Direct Inc.
189 Braeburn Road
Janine Fondon, Tom Fondon


Aliber’s Bridal
18 Federal St.
Cristen Rosinski

Family Chiropractic and Nutritional Health
19 Birch St.
Ronald Gordon

Pioneer Petagogy
342 Log Plain Road
Kristin Neal

Tasgal Music
39 Gold St.
Faith Kaufmann

Tito’s Taqueria, LLC
145 Federal St.
Carlos Garza


Barbieri Express
12 Crescent St.
Kevin Barbieri

Latinos Cuisine
50 Holyoke St., D351
Eduardo Castillo

The Vitamin Shoppe
239 Whiting Farms Road
Vitamin Shoppe Inc.


Baseball Musings
28 Hawthorn St.
David Pinto

45 Mayfair Dr.
John Kim

Longmeadow Package Store
400 Longmeadow St.
Hai Cheng

McKee Fitness Education, LLC
791 Frank Smith Road
Lindsey McKee

Zen’s Toyland
44 Tania Dr.
Harshal Patel


Christina Bode at Hair West Designs
322 West Ave.
Christina Bode

Robert A. Provost Cleaning Service
34 Aldo Dr.
Robert Provost


Academy of Music Theatre
274 Main St.
Debra J’Anthony

Clinic Alternative Medicines
98 Main St.
Jennifer Nery

180 North King St.
Hunter Bjorkman

Happy Hen House Designs
134 Cross Path Road
Kimberly Bastien

Northampton Lashes
16 Center St., Suite 511
Hannah Crowl

OK Industries
77 Hillcrest Dr.
Andrew Kesin

O’Rourke’s Auto School, LLC
122 Federal St.
Kurt Hoernig


Country Cottage Construction
61 Granville Road
James Ayotte Jr.

Total Collision Center
445 College Highway
Wendy Gaunt


44 Records Co.
137 Undine Circle
Alex Nieves

All Service
519 Parker St.
Christopher Perreault

Construction Co-op
2201 Wilbraham Road
Ricardo Viruet

Cost Cutters #62457
370 Cooley St.
Regis Corp.

D & F Enterprises
30 Craig St.
Francis Santamaria

Executive Real Estate Group
1333 Boston Road
Amy Rio

Franchise Barbershop
388 Dickinson St.
Francisco Perez

Kelly Property Management
45 Jamestown Dr.
James Kelly

Legacy Vending Co.
205 Belmont Ave.
Legacy Vending Co.

Living Local
276 Bridge St.

Paint Tango
83 Manor Court
Erik Tumasyan

A Queen’s Narrative
52 Lebanon St.
Samantha Simone

Reeds Painting & Home Improvement
126 Harvard St.
Earl Reed

Sol Karibe Restaurant
1236 Main St.
Jacqueline Sanchez

Sunshine Floors Cleaning
80 Brookside Circle
Curtis Lewis

Taino Heritage, LLC
94 Edgewood St.
Anaida Ortiz

Tani’s Sweet & Tasty
24 Powell Ave.
Yanitza Saavedra

Travel Plus Save
89 Fernbank Road
Mary Worthy

Wingz and Wafflez
74 Island Pond Road
Phardah Smalls

Worthy Brew
89 Fernbank Road
Mary Worthy


Carol Works for You
156 Pleasant St., Unit 2
Carol Ann Zins

Ware Coin Laundry
142 West St.
Sean Madigan


Bill Sitler Recording Service
165 City View Road
William Sitler

Coggin Creek Stables
1008 Granville Road
Brenda Coggin

Crimson Lion
12 Joyce Dr.
Gregory Corcoran

Daddy Green Jeans Apparel
13 Dubois St.
Brandon Crochiere

Elliott Fire Sprinkler Systems, LLC
435 Southwick Road
Chris Elliott

Gadbois Repair
220 Paper Mill Road
Christopher Gadbois

Lucky Mart
286 Southampton Road
Abdulmannan Butt

North Star
19 Rachael Terrace
Andrew Knights

Royal Transportation
111 Hawks Circle
Irene Chetambe

Terra Americana
382 Southampton Road
Terra Americana

Tres Lounge
77 Mill St., #8
Jessica Shular


Arrow Executive Car Services
203 Circuit Ave.
Syed Shah

Balise Kia
603 Riverdale St.
James Balise Jr.

Crayata, LLC
70 Windsor St.
Tammy Pierson

Joy Bowl Poke
935 Riverdale St.
Rujing Zhao

Olympia Ice Center
125 Capital Dr.
Barry Tabb

Pavel Water Filtration
70 Windsor St.
John Crean


All Tech Solutions
2341 Boston Road, Unit D110
Allen White

CJ Procuring & Consulting
6 Pearl Dr.
Collin Robinson

Collin C. Robinson Drywall
6 Pearl Dr.
Collin Robinson

Elaine’s Nail Spa
2133 Boston Road, Unit 4
Loan Nquyen

N Neal Home Improvement
8 Highmoor Dr.
Michael O’Neal

Wilbraham Nails Spa
2133 Boston Road
Anderson Tai

Picture This

Email ‘Picture This’ photos with a caption and contact information to [email protected]


Toys for the Kids

Springfield Police Commissioner Cheryl Clapprood and Massachusetts State Police Colonel Kerry Gilpin, along with Springfield police officers and state troopers, recently went shopping at Walmart on Boston Road on Tuesday morning with a special delivery in mind. Afterward, they made a large donation of toys to Baystate Children’s Hospital.


Honoring a Supporter

At the launch of the college’s first major gifts campaign in more than a decade, Springfield Technical Community College President John Cook announced the naming of the Tuohey Family Welcome Center at the Student Learning Commons. Brian Tuohey (pictured), a generous supporter of STCC, beamed with delight after hearing the news. His family, including his five children and 12 grandchildren, made a surprise appearance at the kickoff event on Oct. 22.


Celebrating 100 Years

Balise Auto Group recently held its 100th-anniversary employee-recognition event at the Basketball Hall of Fame.

President Jeb Balise

A shot of all Balise associates who have been with the company for 10 years or more


Food Fest West

The West of the River Chamber of Commerce (WRC) held its annual Food Fest West on Nov. 7  at Springfield Country Club in West Springfield. The event featured the foods of area restaurants, including Carrabba’s Italian Grill, bNapoli, 110 Grill, Hamel’s Creative Catering, Courtyard by Marriott, Pintu’s Indian Cuisine, Partners Restaurant, Springfield Country Club, Storrowton Tavern, Tekoa Country Club, and more. Storrowton Tavern in West Springfield won the People’s Choice Award.

Guests Kelli Lemelin and Ron Lemelin enjoy food from Springfield Country Club


A chef from bNapoli serves WRC Chairman Ryan McL


Where Health Matters

Health New England recently awarded five $50,000 Where Health Matters grants to organizations that have a positive impact among vulnerable population groups in Western and Central Mass. The honorees included Men of Color Health Awareness, or MOCHA (represented by Lamont Scott, pictured below); Square One (represented by Joan Kagan and Kristine Allard, pictured at bottom); 18 Degrees, a division of Berkshire Children and Families Inc.; Martin Luther King Jr. Family Services; and the Center for Youth Engagement at UMass Amherst.

Lamont Scott

Joan Kagan and Kristine Allard


Instilling a Love of Books

The start of the 2019-20 school year marked several significant milestones for Link to Libraries. First, thanks to the generosity of local businesses and families, including Monson Savings Bank (MSB), which now sponsors a record five schools, every public elementary school in the city of Springfield is now a part of Link to Libraries’ Community Book Link sponsorship program. During the 2018-19 academic year, Link to Libraries donated 23,000 new books to sponsored libraries throughout the region. In addition, a record 200-plus Link to Libraries volunteer readers began reading in classrooms in underserved elementary schools in Hampden, Hampshire, Berkshire, and Hartford counties.

Principal Terry Powe and students from Elias Brookings Elementary School welcome their new sponsor, MSB President Steve Lowell, and Link to Libraries President and CEO Laurie Flynn


William Johnson, vice president of St. Germain Investments, reads to students at Lincoln Elementary School

Longtime volunteer Francie Cornwell reads to students at Homer Elementary School


A Challenge from the Commissioner

Carlos Santiago, commissioner for the Massachusetts Department of Higher Education, spoke to a crowd at Holyoke Community College on Nov. 5. He emphasized the importance of reconceptualizing the work that educators have been doing for the past 20 to 30 years, examining the students that are coming into the system, and changing the perception of the students themselves.


The following business incorporations were recorded in Hampden, Hampshire and Franklin counties and are the latest available. They are listed by community.


Gopinathji Inc., 36 Yarmouth Dr., Agawam, MA 01001. Dinesh B. Patel, same. Convenience store and gas service station.


Happy Valley Senior Consulting Inc., 121 Barton Ave., Belchertown, MA 01007. Eric Aasheim, same. Senor care services.


G and N Corp., 687 James St., Chicopee, MA 01020. Kosta Ndreu, 11 Landy Ave., Florence, MA 01062. Restaurant.


Hedron Corporation, 54 Winter St., Holyoke, MA 01040. Wolfgang Schloesser, 34 Ellington Road, Florence, MA 01062. Manufacturing and distribution of industrial vacuum cleaners and related equipment.


Idle Smart Inc., 36 Schermerhorn Park, Lenox, MA 01240. Jeffrey Lynch, same. Software and hardware solutions for transportation industry.


Heat Softball Team Inc., 28 Eastham Lane, Longmeadow, MA 01106. Dominic L Blue, same. To foster the amateur sport of girls softball in a manner that promotes teamwork, leadership, self-confidence, exercise and competition and any other charitable purpose designated by the board of directors.


Heimann Wealth Management Inc., 46 Northumberland Road, Pittsfield, MA 01201. Shaun W. Heimann, same. Investment, advisory and brokerage services.


Hackin’ Shack Inc., 186 Lenox Road, Richmond, MA 01254. Christopher Begley, same. Promote, encourage, and facilitate educational opportunities in science and technology, and to engage in all lawful activities related thereto.


Fathers & Sons Tooling Inc., 38 Beach St., Southwick, MA 01077. Daniel R. Thompson, same. Tooling.


Frosted Studio 73 Inc., 48 Edgewood St., Springfield, MA 01109. Jana Allen, same. Custom cakes and sweets.

Hendel, Collins & O’Connor, P.C., 101 State St., Springfield, MA 01103. Andrea M. O’Connor, same. Legal services.


Evergreen Design Build Inc., 750 Main St., PO Box 850, Warren, MA 01080. Daniel R. Sheldon, 223 East St., Springfield, MA 01104. Purchase real estate; design, build, and sell homes.


GGNP Inc., 3 Central St., West Springfield, MA 01089. Hasmukh Gogri, 61 Appaloosa Lane, West Springfield, MA 01089. Liquor store.

Ice Systems Inc., 65 River St., West Springfield, MA 01089. Genadiy Vashchuk, same. Equipment services.


Experimental Aircraft Association Chapter Barnes Barnstormers Inc., 111 Airport Rd Hanger 3, Westfield-Barnes Regional Airport Westfield, MA01085. David M. Miller, 59 Columbia St., South Hadley, MA 01075. To promote and encourage education of the general public about the mission, vision, goals and objectives of the experimental aircraft association incorporated through various chapter programs and services.

Veterans in Business

Soldier Stories

As the nation honors those who have served on Veterans Day, BusinessWest does the same with a special section on veterans in business. It includes an in-depth look at why some companies make the hiring of veterans a priority, and why others should follow suit. But we’ll start with several profiles of individuals who have made the transition from military service to business management, and how they’re taking lessons from their years of service into the workplace.


Corey Murphy, President, First American Insurance

Retired Marine Corps Major Stresses Teamwork, Accountability




Dorothy Ostrowski, President, Adams & Ruxton Construction

Her Afghanistan Tour Brought Many Lessons for Life, Business




Andrew Anderlonis, President, Rediker Software

His Time in the Navy Provided an Education on Many Levels




Veterans in Business

Retired Marine Corps Major Stresses Teamwork, Accountability

Corey Murphy, third from left, with several First American Insurance employees during a Toys for Tots campaign the company helped launch.

Corey Murphy knew he was no longer on active duty with the Marine Corps when he walked into his first staff meeting at his family’s business — Chicopee-based First American Insurance — with the accent on when he walked in.

Indeed, that meeting was scheduled for 8 a.m., and from his years as a Marine officer, Murphy translated this to mean that he should arrive no later than 10 minutes before the hour.

“You never, ever walk into a meeting if the boss is already there; you just don’t do that,” he told BusinessWest, referring to life in the Marine Corps. “So I show up at 10 of 8, because … if you’re on time, you’re late. I’m looking at my watch, and I’m the only one sitting there. I look at my watch again at 8, and I’m still the only one sitting there, and I’m thinking to myself, ‘what’s going on here?’ I couldn’t comprehend the idea of having an 8 o’clock meeting and have it not start by 8 o’clock.”

This wasn’t a serious wake-up call, but simply a reminder that life in the business world is not exactly like life in the Corps. He would get other lessons to this effect, he went on, adding that he once asked someone to get him something by the ‘close of business.’

“Two of the biggest similarities between the military and the business world are teamwork and accountability.”

“The military interpretation of that is that is ‘when you’re done, then you can close your business day,’” he explained. “As opposed to ‘it’s 5 o’clock, and I’m going home.’ They didn’t get it done by 5 and went home, and I said, ‘wait, I said close of business.’”

So there was certainly a period of what Murphy called “transition and adjustment” from life in the military to work at the office on Front Street. But, overall, many of the tenets, if you will, of life in the service do carry over to the workplace, often creating a more focused, more efficient, more sustainable workplace, he said, listing everything from an emphasis on teamwork to the need to keep up with — and take full advantage of — ever-improving technology, to stepping up when the need arises.

But there are other, perhaps even more important takeaways (if that’s the right term) from the military, he said, citing both the company’s philosophy of continuous education and training, and its commitment to the community.

There is a heavy emphasis on the former in the military and especially the Marine Corps, he noted, adding that there is now a similar degree of importance attached to it at First American.

“This is something I have tried to instill with everyone; training is very critical,” he said, adding that an even heavier emphasis on community involvement — one existed already at this company— stems from his experiences with the Marines is such places as Okinawa, the Philippines, and Korea.

“Coming home, I realized we have resources that we can use to try to make a difference, and so we try to help where we can,” he said, mentioning, as just one example, the company’s visit to a nearby elementary school on Halloween to distribute candy to the students.

Overall, Murphy spent 20 years with the Marines, on active duty and with the reserves, and retired as a major. He said joining the Corps was something he “always wanted to do,” although he couldn’t pinpoint a reason for this. He said his uncle served in the Marines during Vietnam and took part in the prolonged siege of Khe Sanh, but doubts whether that was a motivating factor in his decision.

Murphy went into the Marine Corps Officer Candidate School at Quantico, Va. while attending Virginia Military Academy, and, after gaining his commission, was stationed in Hawaii and, later, Korea and Okinawa.

In the fall of 1998, he finished his four-year tour of duty and joined the family business. He would eventually buy it from his father in 2014.

After only six months of being home, he joined the Reserves, and would continue to serve — he did take a break at one point to earn his MBA — for another 16 years, before retiring in 2016. The last five years were spent with Marine Forces Pacific, leaving First American for stretches lasting several weeks on average to take part in exercises across that vast theater.

To be able to take part in such assignments, Murphy said he knew he needed a capable team behind him, one he knew he could trust to carry on without him — although, with technology, he was able to keep in touch.

And this is one of the many aspects of military service that has carried over to the workplace, he said, noting that teamwork and doing what’s necessary are some of the guiding philosophies at First American.

“Two of the biggest similarities between the military and the business world are teamwork and accountability,” he said, adding that they are necessary in both settings, and he has worked to instill these attributes in his team of nearly 20 employees. “If someone’s out sick or if we’re down a person or things get busy, there’s an expectation that people are going to pitch in and do whatever they need to do.”

Overall, Murphy said what he’s brought back from the Marine Corps is a philosophy of “adapt and overcome,” which is a big reason for the success the company has enjoyed.

“You adapt to the situation, and you overcome,” he explained, adding that this what happens in the Marines. “You go in with aplan, but the enemy has a plan, too. So you have to adapt to the situation you’re presented with and come up with a new plan.”

Murphy said he’s adjusted well to the business world and how it differs from the military, right down to what time people are expected at meetings and what ‘close of day’ means in this setting.

But the two worlds are actually more similar than they are different, he added, and those basic tenets of teamwork and accountability are the cornerstones on which success is built.

George O’Brien can be reached at [email protected]

Veterans in Business

Her Afghanistan Tour Brought Many Lessons for Life, Business

Dorothy Ostrowski is seen here during her tour of duty in Afghanistan with Gen. Karl Eikenberry (center) and fellow military police officers (from left) Ryan Stone, Dominic Cirillo, and Jeffrey Botcher.

Dorothy Ostrowski was only 17 when she joined the Army National Guard.

She needed her parents’ consent to do so at that age, and she got it, because they knew — and, more importantly, she knew — that this was something she needed at that critical junction in her life.

“I didn’t have probably the best circle of friends at that time,” she told BusinessWest, turning back the clock more than 23 years. “I was looking to get some direction in my life.”

To say she found some through her seven years in a military police company, serving in locations ranging from Italy to Panama to Afganistan, where she became a chase driver for Gen. Karl Eikenberry, would be a huge understatement.

Indeed, she said, during that time of service, she gained invaluable lessons in teamwork, trusting those you’re working beside, being ready for essentially anything, taking nothing for granted, and taking good care of team members.

And they have served her well since, in positions ranging from emergency-room nurse to president of the company that she and her husband, Mike, purchased at the start of this year, West Springfield-based Adams & Ruxton Construction.

“There are many ways in which what you learn in the military impacts what you do in life and in business,” she noted. “There’s the teamwork dynamic, the attention to detail, and the mindset of taking care of the troops — your troops eat first. It’s about taking care of the people around you, because they’re the ones who are going to pull you through things. And that directly impacts where I am now.”

“There would be times when you were out on convoys and there would be explosions, or you’d be out on a mission … and you’re not really thinking that you might not come back at the end of the day.”

Afghanistan was essentially the final stop in a lengthy stint with the National Guard that, as noted, took Ostrowski to several other countries and working situations. She told BusinessWest that her first ambition was to be a police officer. But, as she said, she needed to bring direction to her life, and so, while still enrolled at Chicopee Comprehensive High School, she made the decision to join the Guard with the stated goal of becoming a military police officer. Boot camp was the summer after her junior year.

Looking back on her time in Afghanistan, Ostrowski said it wasn’t until that tour of duty was over and she was back in this country that she could really put those experiences into their proper perspective.

“When you’re there, you’re just doing your job,” she told BusinessWest. “There would be times when you were out on convoys and there would be explosions, or you’d be out on a mission … and you’re not really thinking that you might not come back at the end of the day.”

Her Guard unit was there to be part of the efforts to train the Afghan national army, she explained, adding that her specific role with the Military Police was to protect Gen. Eikenberry, an assignment that often put her at the wheel of the chase car that rode close behind his Chevy Suburban.

“We would ensure that no one tried to drive into him or drive him off the road,” she noted. “Our mission for those several months was to get him where he needed to go safely, whether that meant chase-driving him or accompanying him in Blackhawks or Chinooks to different villages in Afghanistan.”

When that tour of duty ended, Ostrowski enrolled at Holyoke Community College, with the goal of joining the law-enforcement field, but instead took a different career path — into healthcare. She eventually became an emergency-room nurse after gaining her degree at Springfield Technical Community College, and later, while seeking work that would allow her to spend her time with her family, joined Sound Physicians, a medical process-improvement company. Along the way, she earned a dual master’s degree in nursing and business administration at Elms College to better position herself for new opportunities and, ultimately, a leadership position.

Dorothy Ostrowski says she won’t hesitate to do anything she asks her team members to do.

She created one for herself by acquiring Adams & Ruxton, a move she categorized as part of a lifelong pattern of continually seeking out new challenges and raising the bar when it comes it comes to her career ambitions — something else she took home from her time in the military.

Today, she leads a team of 25 people and boasts a broad job description, everything from meeting with clients to coordinating the subcontractors to handling the financials. And she brings her experience in the military to the workplace seemingly every day, especially those lessons in teamwork and working as a unit to achieve a mission, whatever it may be.

To get her points across, she referenced a cartoon a friend sent her that effectively illustrates — literally and figuratively — the difference between a manager and a true leader.

“In one panel, there’s a picture of a boss sitting up on a rock with all his employees pulling him,” she recalled. “And then, in the other, there’s a picture of a leader, the one at the front of that rope helping all his people pull that big rock; that’s the kind of leader I am, and I think a lot of it comes from my time with the Guard.

“It’s about not being afraid to do anything that you ask the people you’re surrounded by to do,” she went on. “But I think it’s also about recognizing the qualities of the people around you and being humble enough to say, ‘hey, I don’t know how to do this,’ and allowing those that know how to do it to teach you to do it.”

“In the military, you rely on each other,” she said in conclusion, adding that this mindset has helped enable her to be a driving force in business, long after she was a driving force in Afghanistan.

George O’Brien can be reached at [email protected]

Company Notebook

HCC, C3RN Launch Cannabis Education Center

HOLYOKE — Holyoke Community College (HCC) and the Cannabis Community Care and Research Network (C3RN) recently announced the creation of the Cannabis Education Center to provide education and training opportunities and other business resources to individuals in the region who want to work in the state’s newly legalized cannabis industry. HCC and C3RN are designated training partners through the Massachusetts Cannabis Control Commission’s Social Equity Vendor Training program. The program was designed to provide priority access, training, and technical assistance to those negatively impacted by the drug war. The Cannabis Education Center will be managed out of HCC’s Kittredge Center and provide academic advising and workforce training, public education events that highlight entrepreneurship and workforce development, entrepreneurship events for those interested in joining the cannabis industry as a startup company, and social-equity training for applicants qualified through the Massachusetts Cannabis Control Commission’s Social Equity Training program. More information about these programs will be posted soon on the Cannabis Education Center’s website, cannabiseducationcenter.org. The Cannabis Education Center will also be running four previously announced certificate programs for specific jobs in the cannabis industry: cannabis culinary assistant, cannabis retail/patient advocate, cannabis cultivation assistant, and cannabis extraction technician assistant. The first of those programs, cannabis culinary assistant, will begin on Jan. 11, 2020, at the HCC MGM Culinary Arts Institute. Each certificate program will consist of 96 hours of instruction, half of which will be held on the HCC campus with the other half conducted through C3RN’s internship program with participating dispensaries, cultivators, manufacturers, and ancillary businesses. C3RN and HCC will also be running five courses for the entrepreneurship track in the Social Equity Program starting Saturday, Nov. 23 at HCC’s Picknelly Adult and Family Education Center, 206 Maple St., Holyoke. The first two-session class, set for Nov. 23-24 from 10 a.m. to 6 p.m., will focus on business-plan creation and development.

Big Brothers Big Sisters of Franklin County Receives Mentoring Matching Grant

GREENFIELD — Mass Mentoring Partnership (MMP), the only statewide nonprofit organization dedicated to expanding quality youth mentoring in Massachusetts, is awarding $869,000 in mentoring matching grants to mentoring and youth-serving organizations across the state. Big Brothers Big Sisters of Franklin County is one of only 44 organizations chosen to receive a grant. These funds were approved by the state Legislature in the FY 2020 budget and are the only state funding dedicated to the mentoring field. MMP worked closely with legislative and community partners in advocating for the money, which represents a 110% increase over the last two years. The Mass Mentoring Partnership matching grant is used to make and support one-to-one mentoring matches that help ignite the power and promise of Franklin County youth. The mentoring matching grants are managed by MMP, with oversight from the state Department of Elementary and Secondary Education, and are intended to improve students’ attitudes towards school. Research has shown that young people who are in mentoring relationships show improved academic performance, better school attendance, and a greater chance of going on to higher education. Despite this compelling evidence, there remains a shortage of mentors, with research suggesting that one in three young people will grow up without one. This year’s grants are expected to create and support more than 3,200 high-quality mentor and mentee matches in schools and youth-serving programs statewide.

Eversource Partners with United Way on Programs

SPRINGFIELD — As part of its commitment to the health of all Bay State communities and economic development across the state, Eversource presented Massachusetts United Way agencies with contributions totaling more than $930,000 this year that support programs and services for hundreds of thousands of residents around the state. In total, Eversource and thousands of the company’s employees across Massachusetts, New Hampshire, and Connecticut contributed more than $2.2 million to the United Way in 2019 to support after-school programs, health clinics, workforce-development programs, weatherization for low-income homeowners, and more. Eversource’s contributions to agencies throughout the state include a corporate gift of more than $515,000 as well as $410,000 in personal contributions made by Massachusetts employees during the company’s annual giving campaign for the United Way. Additionally, Eversource employees across Massachusetts, New Hampshire, and Connecticut have volunteered more than 1,300 hours in partnership with the United Way to serve hundreds of nonprofits throughout New England.

Westfield Bank to Open Bloomfield, Conn. Location

WESTFIELD — James Hagan, president and CEO of Westfield Bank, a wholly owned subsidiary of Western New England Bancorp Inc., announced that the bank will open a new branch office in Bloomfield, Conn. in mid-2020. The bank will open a full-service branch in the Copaco Center shopping plaza on Cottage Grove Road. The office will include lobby and safe-deposit services, an image-technology ATM, and multiple drive-through teller lanes. The bank looks forward to breaking ground as soon as it secures the necessary permits and approvals, with construction being facilitated by AmCap Inc., the property owner and manager, and Borghesi Building and Engineering Co. Inc. of Torrington. Plans are subject to regulatory approval. The Bloomfield location will follow a new Financial Services Center, which is expected to open in West Hartford Center earlier in 2020. In addition to a full-service branch, the West Hartford Financial Services Center will include a suite of offices for residential lending, commercial lending, and business and government deposit services. Representatives of these departments currently occupy temporary space at 977 Farmington Ave. to assist with their community-outreach activities.

Levellers Press Named a Manufacturers of the Year

AMHERST — Levellers Press in Amherst received a Manufacturer of the Year Award at the fourth annual Manufacturing Award Ceremony at the State House on Oct. 22. Collective Copies, a collectively managed and worker-owned printing company, celebrated the 10th anniversary of its publishing wing, Levellers Press, on Sept. 18. Levellers’ beginning was marked by the launch of its first title, Robert H. Romer’s Slavery in the Connecticut Valley of Massachusetts, still one of its bestsellers. One hundred titles later, it has expanded its book-printing and distribution capabilities with Off the Common Books to help self-publishing authors get their books out in a more collaborative way than is possible through the big vendors. Levellers offers a wide selection of printing papers and welcomes input from authors throughout the layout and design process. Levellers Press is a member of the United Electrical, Radio and Machine Workers and was nominated by state Rep. Mindy Domb. The award ceremony was sponsored by the Legislature’s Manufacturing Caucus. Along with Levellers Press, 76 manufacturers were recognized for truly ‘making it’ in Massachusetts.

‘Best Law Firms’ Ranks 11 Bulkley Richardson Practice Areas in Top Tier

SPRINGFIELD — Best Lawyers, in partnership with U.S. News and World Report, has included Bulkley Richardson in its 2020 list of “Best Law Firms,” ranking the firm in the top tier for the most practice areas of any Springfield law firm. The 2020 “Best Law Firms” list ranks Bulkley Richardson in the following 11 practice areas: bankruptcy and creditor debtor rights/insolvency and reorganization law, bet-the-company litigation, commercial litigation, corporate law, criminal defense: general practice, criminal defense: white-collar, litigation – labor and employment, medical malpractice law – defendants, personal injury litigation – defendants, tax law, and trusts and estates law. To be eligible for a ranking, a law firm must have at least one lawyer included in Best Lawyers. Bulkley Richardson has 12 of its lawyers included on the 2020 Best Lawyers list, the most from any Springfield law firm. Three of the firm’s partners were also named 2020 Springfield Lawyer of the Year: Michael Burke, David Parke, and John Pucci. The rankings are based on a rigorous evaluation process that includes the collection of client and lawyer evaluations and peer reviews from leading attorneys in their field.

UMassFive College Federal Credit Union Honored with Award

BOSTON — During the recent Empower U conference in Boston, Credit Union Student Choice presented its third annual Honor Roll Award to UMassFive College Federal Credit Union. The award recognizes excellence in higher-education financing and is given to the winning financial institution in conjunction with a $5,000 Chip Filson Scholarship, which may be awarded by the credit union to an outstanding student-member of its choice. The scholarship was given to UMassFive College Federal Credit Union in honor of Chip Filson, a credit-union industry icon and former Student Choice board member, who played an influential role in the founding and ongoing development of Credit Union Student Choice.

Mellon Foundation Awards Five Colleges $800,000 for Online Museum Collections

AMHERST — The Andrew W. Mellon Foundation awarded the Five College Consortium $800,000 to reimagine the way museum collaborations can share their online collections with each other and the world. The current shared collections database at Five Colleges was developed more than 20 years ago, and this commitment to a consortial database has enriched collaboration across the Five Colleges and opened up discovery and access to museum collections for students, faculty, staff, and the public. It remains one of the few collections databases in the country that is shared among several museums, but with advancements in technology and new accessibility needs on the part of the user, this database has revealed its age and limitations. These facts, combined with Five Colleges’ long history of collaboration, was what originally led the Mellon Foundation to request a grant proposal from the consortium. The museums that are a part of the current collections database are the Hampshire College Art Gallery, the Mead Art Museum at Amherst College, the Mount Holyoke College Art Museum, the Smith College Museum of Art, the University Museum of Contemporary Art at UMass Amherst, and Historic Deerfield, an independent museum that works closely with the campuses. The award from the Mellon Foundation’s Arts and Cultural Heritage program is a 30-month planning grant that will be used to assess the museums’ collections-management needs.

Melanson Heath Joins BDO Alliance USA

NASHUA, N.H. — Melanson Heath has joined the BDO Alliance USA, a nationwide association of independently owned local and regional accounting, consulting, and service firms with similar client service goals. As an independent member of the BDO Alliance USA, Melanson Heath can expand the services offered to clients by drawing on the resources of BDO USA, LLP, one of the nation’s leading professional-services firms, and other Alliance members. The firm serves clients through more than 60 offices and 550 independent Alliance firm locations nationwide. As an independent member firm of BDO International Ltd., BDO serves multi-national clients through a global network of more than 73,000 people working out of 1,500 offices in more than 162 countries. The BDO Alliance USA enhances member-firm capabilities through the availability of supplementary professional services, comprehensive management-consulting services, focused industry knowledge, customized state-of-the-art computer systems, and internal training programs.

Way Finders Breaks Ground on Library Commons Apartments

HOLYOKE — Way Finders held a groundbreaking ceremony for its Library Commons development, which will include 38 affordable apartments, support services, and retail and cultural spaces, on Oct. 24 at 1 p.m. at Holyoke Public Library. The development will feature 23 two-bedroom apartments and 15 three-bedroom apartments. The complex also features on-site laundry facilities, two wheelchair-accessible apartments, and 54 off-street parking spaces, and is a short walk to child-care centers, transportation, and schools. Way Finders has also developed a partnership with the Care Center on Roqué House, a first-of-its-kind facility in the Commonwealth that will provide 10 two-bedroom and three-bedroom apartments for families headed by young parents who are full-time students. Library Commons is comprised of two rehabilitated historical buildings and one newly constructed building. Way Finders’ services will be made available on-site. There will also be meeting space, classrooms, and an art studio/gallery available to all Library Commons residents. The architect for the project is Dietz & Co. Architects Inc., and the contractor is NL Construction Inc.

Girls on the Run Completes Successful Autumn Auction

NORTHAMPTON — Girls on the Run of Western Massachusetts reported a successful Autumn Auction on Oct. 19. The event raised enough money to fund five more teams in Western Mass. Mill 180 Park in Easthampton donated the space and all the food for the event, while 70 items were donated by local business, and a cake was donated by Small Oven. Girls on the Run is a youth-development program that uses fun running games and dynamic discussions to teach life skills to girls in grades 3-8. Participants develop and improve competence, feel confidence in who they are, develop strength of character, respond to others and themselves with care, create positive connections with peers and adults, and make a meaningful contribution to community and society. The next event is the GOTR 5K at Smith College on Saturday, Nov. 23 starting at 10:30 a.m. This event is open to the public.


The following business incorporations were recorded in Hampden, Hampshire, and Franklin counties and are the latest available. They are listed by community.


Divine Vision Inc., 36 Yarmouth Dr., Agawam, MA 01001. Dinesh B. Patel, same. Convenience store and gas service station.


CHN Northern J & J Corp., 380 Riverglade Dr., Amherst, MA 01002. Jiarui Liu, same. Full-service restaurant.


C & H Auto Sales Inc., 40 Emily Lane, Belchertown, MA 01007. Bruno Calouro, same. Auto sales.


DC & S Services Corp., 109 Holiday Circle, Chicopee, MA 01020. Daniel Nogueira Nogueira Sardinha, same. Janitorial services.


Dr. E. H. Eskander And Associates, P.C., Emad H. Eskander, M.D., 14 Dartmouth Lane, East Longmeadow, MA 01028. Emad H. Eskander, 181 Park Ave., Suite 13, West Springfield, MA 01089. Private psychiatric practice.


Casenotes Inc., 339 Bridge Road, Florence, MA 01062. Lauren Burke, same. Create case management software programs.

Castle Group Properties Inc., 110 Baldwin Hill Road, Phillipston, MA 01331. Reginald Haughton, same. Real estate investment and management.


Costas 3D Imaging Inc., 55 Benedict Terrace, Longmeadow, MA 01106. Barbara J. Costas, same. 3D diagnostic imaging for non-medical purposes.


Casa De Adoracion Profetica Inc., 82 Wendell Ave., Ste 100, Pittsfield, MA 01201. Walter Vazquez, same. Build the kingdom of god through the liaison of ministers and Christian ministries.


Cornerstones: Early Childhood Development Center Inc., 29 Sunderland Road, South Deerfield, MA 01373. Doria Kate Rhodes, 447 South Washington St., Belchertown, MA 01007. Provide quality, early educational experiences for infants and children up to the age of 5.


Corporate Z.A.J. Inc., 39 Deer Run, Southwick, MA 01077. Jeff King, same. Computer software development.


Camile Hannoush Inc., 1655 Boston Road, Unit B-7, Springfield, MA 01129. Camile A. Hannoush, 4 Cherry Brook Lane, Suffield, CT 06078. Jewelry wholesale, retail sales, repairs, and gifts.

Edmisado Investments Corporation, 12 Pasadena St., Springfield, MA 01108. Edwin Miguel Sanchez, 12 Pasadena St., Springfield, MA 01108. Real estate investments.


Deep Roots Landscape Co., 2555 Boston Road, Wilbraham, MA 01095. Richard E. Ewing, same. Landscaping and other services.