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Daily News

SPRINGFIELD — Dakin Humane Society will present its annual Animal Adventures program this July, featuring an array of activities geared especially for children interested in animals. The five-day sessions will take place 9 a.m. to 3 p.m. July 6-10 (for children ages 7-9) and July 13-17 (for children 10-12) at Dakin’s Springfield Adoption & Education Center at 171 Union St.

Participants will enjoy, among other activities, guest appearances from animal professionals (usually accompanied by animals of interest), craft making, and quiet time with the sheltered animals.

According to Lori Swanson, manager of Education & Volunteer Services at Dakin, “one of the program’s goals is to empower children to make compassionate choices in their lives. Not only will they learn practical tips on things like preventing dog bites and caring for pets, but also they will benefit from interacting with each other as well as animals. The program is experiential in nature, and children just naturally respond to hands-on, unique presentations like ours.”

A total of 24 children can be enrolled in each of the sessions, and reservations are expected to fill quickly. To enroll a child, contact Swanson at (413) 781-4000, ext. 112 or [email protected].

Swanson is also seeking people at least 16 years old to serve as volunteers for the program, noting that “we’ve had children who came to Animal Adventures for several years come back to help run the program as volunteers, which is very gratifying.” Dakin encourages anyone who is a teacher, education major, or who has an overall interest in children and animals to inquire about volunteering for this year’s program by calling (413) 781-4000, ext. 112.


Dakin Humane Society provides shelter, education, advocacy, and assistance for animals and people in need from its two locations in Springfield and Leverett. The organization shelters nearly 6,000 animals every year and provides low-cost spay/neuter surgery and vaccinations to 12,000 more. Dakin is a local, private, nonprofit organization that relies solely on contributions from individuals and businesses that care about animals to bring its services to the community.

Daily News

HOLYOKE — The ninth annual 40 Under Forty award program, staged by BusinessWest, will be held at the Log Cabin Banquet & Meeting House the evening of June 18.

The event honors the region’s most accomplished and civic-minded professionals under age 40, and this year’s class will be revealed and profiled in next week’s April 20 issue. This year’s winners represent virtually every sector of the economy — from financial services to manufacturing; retail to healthcare; technology to nonprofit management; education to law. They also show the seemingly innumerable ways people can give back to the community.

Always one of the most anticipated events and best networking opportunities on the calendar, the June 18 gala will feature lavish food stations, entertainment, and the introduction of this year’s class. Tickets cost $65 each, with tables of 10 still available. Tickets can be ordered by calling (413) 781-8600, ext. 100, or by visiting www.businesswest.com.

The 40 Under Forty program and gala are sponsored this year by Northwestern Mutual (presenting sponsor), Fathers & Sons, the Isenberg School of Management at UMass Amherst, Moriarty & Primack, Paragus Strategic IT, and United Bank.

Daily News

WESTFIELD — Tighe & Bond, a New England leader in civil and environmental-engineering consulting, recently hired Michael Toto to manage its mechanical, electrical, and plumbing (MEP) team.

A senior electrical engineer with more than 21 years of experience, Toto has managed a wide range of commercial, industrial, and institutional engineering projects. He has provided engineering services to numerous well-known industry giants and prominent institutions. His expertise includes the study, design, permitting, construction management, construction administration, and startup of numerous building and infrastructure facilities. His portfolio of projects includes all phases of engineering for electrical infrastructure. As a project manager, he has led many project teams during various phases of projects simultaneously, and has been the leader on several jobs with multiple owners during his professional experience.

“Michael is a welcome addition to our MEP team,” said David Pinsky, president and CEO of Tighe & Bond. “His wealth of electrical-engineering knowledge — and extensive involvement in the design and management of diverse projects — will benefit our clients greatly.”

Toto earned his bachelor’s degree in electrical power engineering from Rensselaer Polytechnic Institute. His professional affiliations include the Institute of Electrical and Electronics Engineers Power Engineering Society, the National Fire Protection Assoc., the Illuminating Engineering Society of North America, and the Assoc. of Energy Engineers.

Founded in 1911, Tighe & Bond is one of the most experienced engineering firms in New England, with offices in Pocasset, Westfield, and Worcester, Mass.; Middletown and Shelton, Conn.; and Portsmouth, N.H. Engineering News Record annually ranks Tighe & Bond among the top design and environmental engineering firms nationally. ZweigWhite also has recognized Tighe & Bond several times as one of the best engineering firms to work for in the nation. With a team of more than 250 employees, Tighe & Bond provides engineering and environmental services for clients in the government, industry, healthcare, education, real-estate, energy, and water/wastewater markets.

Daily News

WESTFIELD — The Continuing Professional Education Forum, held at the Westfield Athenaeum, has announced its seven-week spring series. All programs are three hours in length and start at 3 p.m. on the following Tuesdays:

• April 21: “The Dollars and Cents of Divorce,” Attorney Julie Dialessi-Lafley, Bacon Wilson;
• April 28: “Social Security Questions Answered,” Tim Flynn, Edward Jones;
• May 5: “Dealing with IRS Collection Division,” Attorney Eric Green, Green & Sklarz;
• May 12: “Income T’s: Today, Tomorrow, and Taxes,” Garry Heiney, Income & Wealth Advisors;
• May 19: “Why Are We Afraid to Invest?” Michael Callahan, Retirement Plan Advisory Services;
• May 26: “Exchange-traded Funds in Retirement Planning,” Michael Callahan, Retirement Advisory Plan Services; and
• June 2: “Massachusetts Employment-law Update,” Attorney Karina Schrengohost, Royal LLP.

The CPE Forum was established in 1980 by Josephine Sarnelli, CPA. She continues to volunteer her services in organizing 40 hours of educational programming each year. “The CPE Forum’s mission is to provide high-quality educational programs at a low cost to business professionals, including certified public accountants, enrolled agents, and others seeking continuing professional educational credits for licensing purposes,” she said. “It is also open to the general community.”

The cost of attending the entire series is $50, which provides 21 hours of continuing professional education (CPE) credits. “Besides being an incredible value, the CPE Forum offers a place for business professionals to meet, exchange ideas, and network,” Sarnelli added.

All sessions are held at Lang Auditorium at the Westfield Athenaeum, 6 Elm St., Westfield. Payment to the CPE Forum is due at the time of attending. For more information, visit www.cpeforum.org or call (413) 746-9067.

Agenda Departments

‘Victorian Opulence’ Exhibit
Through April 2016: On April 7, the Lyman and Merrie Wood Museum of Springfield History unveiled a new exhibit titled “Victorian Opulence: Springfield’s Industrial Elite.” The exhibit, which runs through April 10, 2016, features a representative selection of the kinds of luxury and everyday items that would be found in the typical upper-class Victorian homes, while also exploring the lives and values of many of these prominent families. Using beautifully ornate objects from the Springfield Museums’ own collections, this exhibit provides a window into the lives of America’s privileged classes both at home and at play during the Victorian era. Some of the fine clothing and personal items, like elegant men’s pocket watches and ladies’ jewelry and hair combs, will be familiar to fans of Downton Abbey. Objects like grandfather clocks and gentleman’s ceremonial items exhibit a level of craftsmanship no longer evident today. The items on view tell many stories about their owners, the time and place in which they lived, and the level of wealth that allowed them to possess such luxury items. The exhibit covers the period between 1840 and 1900, a time when Springfield was a powerhouse of innovation and industry. Wealthy industrialists like Everett Barney, the inventor of the clamp-on ice skate, and railroad president and Congressman Chester Chapin displayed their success through their philanthropic pursuits and by making their homes into showpieces for their newfound wealth. The spirit of philanthropy shown by individuals like James Rumrill and George Walter Vincent Smith helped create some of Springfield’s most venerable institutions, including Forest Park and the Springfield Museums themselves.

Employment-law Seminar
April 9: Due to the high volume of interest, Royal LLP will present an encore of its seminar pertaining to three major changes in employment law that every employer needs to be aware of for 2015. The seminar will take place from 8 to 9 a.m. at the company’s offices at 270 Pleasant St., Northampton. At this roundtable, the company will focus on sick leave, domestic-violence leave, and paternity leave, and will also flag an issue with respect to the Affordable Care Act relating to healthcare reimbursement, as well as minimum wage. The seminar will be led by principal Amy Royal. Cost is $30 per person; payments may be mailed to Royal LLP, 270 Pleasant St., Northampton, MA 01060. Advance registration is required, and seating will be limited. Contact Ann-Marie Marcil at [email protected] to register.

Remembrance Service
April 19: Families who have experienced the death of a child over the past year are invited to attend the annual Service of Remembrance held by Baystate Children’s Hospital. All family members and friends are invited to attend the event, which will be held at 1 p.m. at Baystate Medical Center’s Chestnut Conference Center at 759 Chestnut St., Springfield. It is also open to families with losses prior to 2014. Baystate Children’s Hospital staff will be in attendance at the event to remember and pay tribute to the children and families who were under their care. Families are asked to respond by April 13 with the number of adults and children planning to attend the event, as well as their child’s name, if they would like it printed in the memorial-service program. Families with earlier losses are simply asked to call and register. To respond, call Marge Bloom (413) 794-5559. “We hope that the Service of Remembrance and the reception that follows will provide a unique opportunity for a special group of families to come together to remember and honor their children,” said Bloom. The service will include readings, music, and a ceremony of light. Families can share a photograph or other memento of their child on a ‘table of memories’ at the event. They may also choose to have their child’s name printed in the program and read aloud during the service, regardless of whether they can attend. As part of the service, families will be given a piece of fabric which they can personalize in memory of their child before it is added, along with others, to create a memory quilt. The quilt will be displayed this September, along with other quilts created in past years, at Baystate’s annual Memorial Quilt Exhibit. For more information on Baystate Children’s Hospital, visit www.baystatehealth.org/bch.

Restaurant Week
April 23 to May 2: The Springfield City Council’s young professionals subcommittee, partnered with the Springfield Business Improvement District (BID), will serve up mouth-watering meals during Springfield Restaurant Week 2015. Many downtown and riverfront restaurants are featured in this event, including Chef Wayne’s Big Mamou, Currents (Marriott), Champions (Marriott), Luxe Burger Bar, Nadim’s Mediterranean, Panjabi Tadka, PICKS/MVP (Sheraton), Plan B Burger, the Fort/Student Prince, Theodore’s, Pizzeria Uno, Adolfo’s, McCaffrey’s Public House, Blackjack Steakhouse, and Shakago. Each restaurant will offer a special two- or three-course dinner menu for a set price of $20.15 per person. Further details and menus will be posted on springfielddowntown.com/dinespringfield. City Councilor Justin Hurst, who chairs the young professionals subcommittee, noted that the event “is an opportunity for not only young professionals, but families and the community at large to experience the unique spread the city has to offer.” Added BID Assistant Director Morgan Drewniany, “we’re proud to forge a partnership with the YP subcommittee to promote a vibrant downtown through supporting Springfield restaurants.” Event sponsors include Baystate Health, Williams Distributing, White Lion Brewing Co., Garten, LLC Landscaping and Services, Farmington Bank, MassLive, and Inspired Marketing Inc.

Bowl for Kids’ Sake
April 25: Big Brothers Big Sisters of Franklin County will host Bowl for Kids’ Sake, the mentoring organization’s biggest annual fund-raiser, at the French King Entertainment Center in Erving from 11 a.m. to 4 p.m. The 45 year-old, donor-funded organization challenges everyone — mentors and mentees, their friends and families, business people, community leaders, and others who may not have time to mentor, but still support Big Brothers Big Sisters’ mission — to join Bowl for Kids’ Sake help change the life of a child forever. For more than 40 years, Bowl for Kids’ Sake has supported Big Brothers Big Sisters agencies across the country, becoming its premiere fund-raising event and raising $20 million nationwide each year. People interested in forming a team should contact Big Brothers Big Sisters of Franklin County directly, via [email protected] or (413) 772-0915. Once a team is formed, each team member should starting soliciting donations from friends, colleagues, or family members. The minimum total pledge amount, per team member, is $75. In addition, Big Brothers Big Sisters of Franklin County is still accepting corporate sponsors for this event. Bowl for Kids’ Sake 2015 challenges bowlers to dress like a superhero. Prizes will be awarded to teams and individuals for creativity and team unity. In addition, all bowlers can qualify for gift certificates to area restaurants by raising $100 or more; all bowlers who raise $75 or more automatically receive a free T-shirt. The day will also include 50/50 raffles, a photo booth provided by Base Camp Photo, music, food, drink, and more.

Military Ball & Gala
April 25: The Pioneer Valley USO announced that the fifth annual Military Ball & Gala Honoring Our Troops will begin at 5:30 p.m. at the Log Cabin in Holyoke. Presenting sponsors include Steve Lewis Subaru and 1812 Auto Body, and the Purple Heart sponsor is Bay Path University. Music will be provided by the Bronx Wanderers. Tickets are available by calling the USO office in Chicopee at (413) 557-3290. The Military Ball & Gala is the largest fund-raising effort of the year and funds many of the Pioneer Valley USO’s programs and services. It was designed in keeping with the long-standing traditions of formal military balls while allowing the public to attend and participate in a gala evening. Military formal and business dress is required. The Pioneer Valley USO serves the needs of active military and their families through the efforts of volunteers, the board of directors, and the public.

Not Just Business as Usual
April 30: The Springfield Technical Community College (STCC) Foundation’s Not Just Business as Usual (NJBAU) event is one of the premiere networking events for business leaders in Western Mass. This annual celebration, in its sixth year, is a celebration of innovative thinking which gives participants the opportunity to learn from business experts while raising significant funding for the STCC WORKS scholarship program. The event will be held at the Naismith Memorial Basketball Hall of Fame. A cocktail and networking reception will be held from 5:30 to 7 p.m., with dinner and the keynote speaker, Google Engineering Director Steve Vinter, to follow from 7 to 8:30 p.m. Vinter has overseen the growth of Google’s Cambridge site from 15 software engineers in 2007 to more than 900 today. He is responsible for developing digital-publishing products such as Google eBooks, Google Play Newsstand, and Play for Education, and has over 20 years of industry experience working in the Boston area, focusing on building products and services for hundreds of millions of users of mobile and cloud computing. He also is the co-founder of MassCAN, a partnership of organizations which collaborate to inspire and educate students in Massachusetts to learn computing and prepare them to lead and innovate the future economy, which will be driven by computer technology. This year, NJBAU will feature interactive workstations featuring the STCC Mobile SIM and Engineering program. Tickets and sponsorship opportunities are now available. Tickets are $100 each, and sponsorships begin at $1,500. For additional information or to become a sponsor, contact Christina Tuohey, STCC director of Annual Giving and Alumni Relations, at (413) 755-4475 or [email protected]. To purchase tickets online, visit www.stcc.edu/njbau.

VVM Awards Ceremony
April 30: Valley Venture Mentors (VVM) will host its inaugural Accelerator Awards event at the MassMutual Center in Springfield. The event will honor recent graduates of its new Accelerator Program, which is currently grooming 29 startup teams from across the Pioneer Valley for success by imparting meaningful business knowledge, structure, and tools. During the awards ceremony, the organization will award grants of up to $50,000 each to startup teams selected as finalists. The event runs from 5 to 8:30 p.m. and will include a lively networking reception as well as a dinner and awards program, featuring startup teams and an address by John Harthorne, founder and CEO of MassChallenge. This year’s Accelerator Program is funded by MassMutual, the Community Foundation of Western Massachusetts, Irene E. & George A. Davis Foundation, the Commonwealth of Massachusetts, and the Massachusetts Technology Collaborative, with the mission to support an entrepreneurial renaissance in Springfield and the Pioneer Valley. According to VVM founder Paul Silva, “this event is the ideal opportunity to see firsthand the excitement that VVM and the Accelerator Program are generating, so we hope everyone who is interested in learning about VVM’s work will join us for an inspiring evening.” During the four-month Accelerator Program, each team is assigned to a peer-supported group, introduced to VVM advisors, and provided free co-working space in downtown Springfield. The teams engage in investment-readiness boot camps with hands-on training, expert-led lectures, peer collaboration, advisor meetings, and practice judging rounds. Teams also participate in VVM’s ongoing weekly workshops that cover strategy, innovation, marketing, sales, team building/dynamics, best practices, fund-raising, and introductions to term-sheet and valuation processes. “VVM takes a lovingly critical approach to training its startups,” Silva said. “We put the entrepreneur first in every endeavor.” The positive, rigorous training program is structured around the Lean LaunchPad curriculum, which emphasizes achieving the highest possible investment-readiness level and overcoming the three main causes of startup death: failing to achieve product-market fit, premature scaling, and team-member dynamics. “We provide comprehensive, effective resources for our teams,” Silva added. “Our real aim is to provide our groups with preparation beyond the presentation. We want them to build their businesses for the long term.”

EASTEC
May 12-14: With manufacturing a driving force of economic growth in the Northeast, as well as across the U.S., more than 12,000 business owners, engineers, designers, production managers, and purchasing executives will gather at EASTEC, the East Coast’s premier manufacturing event. Produced by SME, the biennial event takes place at the Eastern States Exposition in West Springfield and features more than 650 exhibitors and three days of complimentary educational sessions. In its 34th year, the event showcases the latest manufacturing technologies from additive manufacturing/3D printing to waterjet cutting, and provides access to industry experts sharing insights on how to foster innovation, increase productivity, and improve profits. This year, attendees will also get to see more than 300 new products being highlighted at the show. Attendees will have the opportunity to connect with resources, research and purchase the latest technologies, and discover ways to improve productivity and increase profits. Meanwhile, the complimentary educational sessions will address trending topics such as automation innovations and Lean creativity, along with other major advancements in manufacturing. New features in 2015 will include keynote presentations from Carl Palme, applications product manager, Rethink Robotics; and Jason Prater, vice president of Development, Plex Systems, that will help with solving complex issues that U.S. manufacturers face today. EASTEC also will highlight the Bright Minds Program, designed to educate the next-generation workforce on the advancements in manufacturing that make it an exciting and rewarding career path. Winners of the Bright Minds Dream It! Do It! Student Challenge will be recognized at a special program during the three-day event. EASTEC is recommended for professionals in industries such as aerospace, defense, medical, automotive, commercial machinery, electronics, fabricating, and plastics. The event is nearly sold out, so SME encourages companies to reserve exhibit space before it’s too late. To learn more about EASTEC, view full conference and exhibit details, or register, visit easteconline.com.

40 Under Forty
June 18: The ninth annual 40 Under Forty award program, staged by BusinessWest, will be held at the Log Cabin Banquet & Meeting House. Details on the event, which honors the region’s most accomplished and civic-minded professionals under age 40, will be published in upcoming issues. The class of 2015 will be revealed and profiled in the April 20 issue.

Valley Fest
Aug. 29: White Lion Brewing Co. announced that it will host its inaugural beer festival, called Valley Fest, at Court Square in downtown Springfield. MGM Springfield will be the presenting sponsor. The festival is poised to be White Lion’s signature annual event, introducing the young brand to craft-beer enthusiasts throughout New England and beyond. White Lion Brewing Co., the city of Springfield’s only brewery, launched in October 2014. Founder Ray Berry and brewmaster Mike Yates have released three selections under the White Lion brand and have been busy promoting their efforts in venues all over Massachusetts and other New England states. “Valley Fest will have the best of the best local, regional, and national beer and hard cider brands,” Berry said. “Even in our inaugural year, Valley Fest will be the largest one-day beer festival in Western Massachusetts. We expect to draw up to 2,000 enthusiasts from throughout New England. We are very excited to showcase the fourth-largest city in New England and all of its amenities.” Berry anticipates that more than 50 breweries and many local food vendors will converge on Court Square for two sessions. Enthusiasts will have an opportunity to sample more than 100 varieties of beer and hard cider alongside pairing selections by local chefs. Michael Mathis, MGM Springfield president, said “the local entrepreneurial spirit of White Lion Brewing, coupled with the historic Court Square setting, is a winning combination to start a new Springfield tradition.” A number of sponsors have already committed to the event, including MassMutual Financial Group, the Young Professional Society of Greater Springfield, the Dennis Group, Springfield Sheraton Monarch Place, Paragus Strategic IT, Williams Distributing, and the Springfield Business Improvement District (BID). “We are honored to sponsor Valley Fest and look forward to it being an annual event that shares in the facilitation of growth within the downtown community,” said Chris Russell, executive director of the Springfield BID. Visit www.valleybrewfest.com for event details, ongoing updates, and sponsorship opportunities.

Briefcase Departments

MGM Springfield Breaks Ground on $800 Million Resort
SPRINGFIELD — MGM Resorts International hosted the groundbreaking of MGM Springfield — an $800 million casino resort slated to open in fall 2017 in downtown Springfield — on Tuesday. The event marked the start of the construction phase of this unique urban mixed-use development, the Commonwealth’s first destination casino resort. Hundreds of people were in attendance at the groundbreaking celebration, emceed by Kathy Tobin, former local news anchor and current director of Program Development at Friends of the Homeless. With the Zanetti School — severely damaged by the June 2011 tornado that tore through Springfield’s South End — as a backdrop, speakers highlighted the history of Springfield, the rebirth of the South End neighborhood, and the energy and optimism that is filling the region. “With every licensing milestone and every campaign victory, we have honored the potential of MGM Springfield,” said Jim Murren, MGM Resorts International chairman and CEO. “Today is even more special, though, as we put shovels in the ground to officially celebrate what we came here to do: put people back to work and begin a rebirth of the once-thriving urban center of Western Massachusetts.” The crowd, which included many state and local elected and appointed officials, gathered to hear from Murren, MGM Springfield President Michael Mathis, Mass. Gaming Commission Chairman Steve Crosby, Springfield Mayor Domenic Sarno, and Revitalize CDC Associate Director Ethel Griffin. More than 30 construction workers representing various trades were at the site to honor the moment. Guests were treated to an interactive event, as they were asked to write their wishes for the future of the city of Springfield and Western Mass. Their wishes were then dropped into an MGM Springfield wishing well. MGM will put all the wishes into a capsule that will be placed in the resort foundation as construction begins. The outdoor event also featured a traditional first shovel of dirt as well as celebratory confetti blasts. In keeping with MGM’s commitment to engage local businesses, Springfield vendors Langone’s, AC Produce, and Palazzo provided décor and beverages. Zasco Productions of Chicopee provided the staging, risers, and sound and technical equipment. Taylor Rental of South Hadley provided additional tables and chairs. “The city of Springfield’s people welcomed us into their hearts and homes and trusted us with their hopes for the future,” Mathis said. “This property was designed with the input of residents who wanted more for their families and their community. Today is the day we start to realize that future as we activate the most robust construction site Springfield has ever seen.” MGM Springfield will bring 3,000 permanent jobs and 2,000 construction jobs to downtown Springfield. MGM has established a hiring goal of 35% of the workforce from the city of Springfield and 90% from a combination of Springfield and the region. Additionally, MGM Springfield has entered into surrounding-community agreements with neighboring communities providing for tens of millions of dollars.

WomenUpFront Launches Roundtable
SPRINGFIELD — In support of the growth and success of Pioneer Valley women presidents and the businesses they own, WomenUpFront is launching a new monthly roundtable for women business owners whose annual revenues have passed the $200,000 mark but have not quite reached $1 million. Sponsored by PeoplesBank and hosted at the Business Growth Center at Springfield Technology Park, WomenUpFront is looking for business owners from Hampden, Hampshire, and Franklin counties for this newest program, set to begin on Wednesday, April 15. WomenUpFront is bringing its successful model piloted in Berkshire County to the Pioneer Valley because there is a need to support women business owners of growing businesses. “There have been conversations over the years about starting this, but none has materialized until now,” said Cathy Crosky, founder and facilitator of WomenUpFront. “Scaling a business has its challenges, and this is a proven model that helps women business owners succeed. They really appreciate this kind of facilitated peer mentoring, too.” Joan Leahy, vice president of Marketing for PeoplesBank, said the bank “is proud to sponsor WomenUpFront and bring this important opportunity to area women business owners. As an organization that runs on innovation and collaboration, we know the benefits of mentoring, teamwork, and the free exchange of ideas. We support WomenUpFront because it will provide these entrepreneurs with many of the same opportunities and successes that we have enjoyed.” The roundtable provides a learning forum for owners to get out of the weeds of the day-to-day and look at their businesses more strategically. The objective is to help women accelerate their businesses to the next level and place their companies in a better position to access new opportunities and continue to prosper. Lasting and meaningful relationships are formed among the participants. “I’m thrilled that the Business Growth Center is hosting WomenUpFront,” said Marla Michel, director of the center. “Women business owners are focused, dedicated, and strong, and often have overcome many obstacles to get to where they are. WomenUpFront can help them learn skills and get advice in a very collegial environment to accelerate further success.” Monthly roundtable meetings will be held at the Business Growth Center the third Wednesday of each month from 9 a.m. to noon.

Tech Foundry Starts Recruiting New Class
SPRINGFIELD — Following a successful inaugural year, Tech Foundry has turned its focus to filling this year’s class of students, beginning with an open house on Wednesday, April 8 at its headquarters on the ninth floor of 1391 Main St., Springfield. The open house begins at 5:30 p.m., and prospective students and parents are encouraged to attend. In addition, the staff at Tech Foundry will be going into area schools and meeting with guidance counselors and other community influencers to drive as many applications as possible before the April 17 deadline to apply. Applications can be found at www.thetechfoundry.org. Founded by Paragus IT CEO Delcie Bean, Tech Foundry is a nonprofit education and job-placement program looking to transform underemployed and overlooked populations into a powerful and robust workforce in the information-technology field. With partners such as Mass Mutual, the Davis Foundation, UMass, and Baystate Health, it raised nearly $450,000 to get started. Tech Foundry aims to create a homegrown workforce for the many area businesses looking for tech professionals, and began the program this year with an inaugural class of high-school students. Upon completing the program and graduating high school, the goal is to place students in an entry-level IT job in the Valley in the $30,000-$40,000 salary range. In the long term, Tech Foundry aims to turn Western Mass. into a technology hub, attracting companies from all over the country to locate some of their high-tech jobs in the Pioneer Valley.

PVPC Receives Award from PolicyLink
SPRINGFIELD — The Pioneer Valley Planning Commission (PVPC), on behalf of LiveWell Springfield, is one of just six organizations across the country to receive an award from the Leadership Conference Education Fund and PolicyLink to advance affordable, accessible transportation policy. PVPC will use the funds to embed transit-equity principles into LiveWell Springfield, and will host local activities to engage, educate, and empower local leaders within communities of color to lift up the Equity Caucus agenda locally and federally. Specifically, PVPC is collaborating with Joseph Krupczynski and the Center for Design Engagement, Natalia Muñoz of Verdant Multicultural Media, and Evelín Aquino to expand the successful capacity-building sessions implemented in 2014 for emerging leaders in Springfield. (For a summary of this work, visit www.pvpc.org/content/new-video-building-skills-equity-and-engagement-planning). “When we completed our three-and-a-half-year, HUD-funded equity and engagement work last year, we knew we needed more funding to expand our capacity-building workshops,” explained Catherine Ratté, principal planner and section manager at PVPC. “Our civic-engagement goal is not just to engage individuals from under-represented groups, but also to create pathways for them into positions of power. Participation in democracy, especially from communities that are too often left out, brings important voices to the table and makes sustainable growth and development possible.” Equitable transportation investments are crucial to connecting people to jobs, educational opportunities, affordable housing, healthcare, and other basic needs. Through a coalition of more than 100 organizations, the Transportation Equity Caucus is charting a new course for transportation investments, focused on policies that advance economic and social equity in America. For more information, see www.equitycaucus.org. Live Well Springfield, a movement to promote healthy eating and active living, has been working for the last few years putting systems into action that support safe and friendly walking and biking. As part of LiveWell Springfield’s work in 2012-14, PVPC facilitated creation of the city’s Pedestrian and Bicycle Complete Streets Plan, implementation guide, Complete Streets policy draft, and Complete Streets buildout plan and map (www.livewellspringfield.org).

State Unemployment Rate Drops to 4.9% in February
BOSTON — The Executive Office of Labor and Workforce Development (EOLWD) released preliminary February 2015 estimates that show the Massachusetts total unemployment rate dropped to 4.9% from the January rate of 5.1%, a 0.2% decrease. Over the year, the unemployment rate fell by 1.1% from 6.0% in February 2014. The share of working-age residents employed or unemployed, also known as the labor participation rate, was 65.9%, an increase of 0.3% since January. Compared with February 2014, the labor participation rate increased a full percentage point over the year. February 2015 estimates show that 3,430,500 residents were employed and 177,300 were unemployed. Compared with February 2014, February 2015 had 34,400 fewer unemployed, the largest annual decrease in the number of unemployed since October 2011. Over the month, jobs were up 800, with a private-sector loss of 800. Since February 2014, jobs grew by 58,100, with 46,300 private-sector job gains. The sectors with the largest job gains over the year included education and health services and professional, scientific, and business services.

School Building Authority Announces Contest
BOSTON — State Treasurer Deborah Goldberg, chair of the Mass. School Building Authority (MSBA), and MSBA Executive Director Jack McCarthy announced the 2015 “My Ideal School” contest. The goal of the contest is to promote discussion among students and teachers about how thoughtful design and construction of schools in Massachusetts support student learning. The contest is open to all first-grade students currently attending a Massachusetts public school. Regional winners will receive a prize donated by Santander Bank. One grand-prize winner will have his or her “My Ideal School” contest picture featured on the cover of the MSBA annual report. All winners will be honored at an awards ceremony at the Massachusetts State House on May 27. Contest submissions must be postmarked by April 24 for consideration. More information can be found on the MSBA website at www.massschoolbuildings.org. The Mass. School Building Authority partners with Massachusetts communities to support the design and construction of educationally appropriate, flexible, sustainable, and cost-effective public-school facilities. Since its 2004 inception, the authority has made more than 1,500 site visits to more than 250 school districts as part of its due-diligence process, and has made more than $11.2 billion in reimbursements for school-construction projects across Massachusetts.

Most Patients Don’t Visit Nearest Emergency Room
WASHINGTON, D.C. — Fewer than half of emergency-department (ED) visits are to the patient’s local emergency room, according to a new data brief from the Centers for Disease Control and Prevention’s National Center for Health Statistics (NCHS), FierceHealthcare reported. After analyzing data on ED visits between 2009 and 2010, Amy Brown and colleagues at the NCHS found the average visit involved an ED that was located 6.8 miles from the patient’s home, even though the nearest ED was on average only 3.9 miles from home. Overall, only 43.8% of visits were to the ED closest to the patient’s home. Researchers also looked at emergency visits within metropolitan statistical areas, which are regions that contain a core urban area with a population of 50,000 or more. Visits inside these areas were less likely than those outside to be to a different ED than the one closest to the patient’s home, according to Brown and her team. They also found that visits that took place at EDs further from patients’ homes occurred more often for older patients, at larger hospitals, and in EDs with longer waiting times within metropolitan statistical areas. Further study is needed to understand the determinants behind these statistics, Brown and her team wrote, particularly if demand for emergency care continues to increase, as it has since the implementation of the Affordable Care Act.

Company Notebook Departments

Mercy Announces $1 Million Gift for Cancer Center Campaign
SPRINGFIELD — Mercy Medical Center announced that Cynthia and William Lyons have made a $1 million challenge gift to Transforming Cancer Care – the Capital Campaign for the Sister Caritas Cancer Center. The Lyons’ gift will support the 26,000-square-foot expansion of the Cancer Center and is particularly significant because it reflects the largest single gift for the Capital Campaign from members of the community. “We have been inspired by the high level of care and compassion that runs throughout the Sisters of Providence Health System,” said Cynthia Lyons. “The work being done at the Sister Caritas Cancer Center is especially exciting.” Added Daniel Moen, president and CEO of the Sisters of Providence Health System, “The tremendous support we have received from Cynthia and William Lyons is indicative of the importance and necessity of the services provided by the Sister Caritas Cancer Center. We are grateful for their generosity on behalf of the patients who will benefit from the expansion project.” Under the leadership of Dr. Philip Glynn, director of Oncology, the Sister Caritas Cancer Center staff has expanded significantly to meet patient need that continues to increase. By 2022, demand for outpatient cancer services is expected to grow by 26%. In addition to increasing treatment space, the $15 million expansion will bolster the cancer center’s already strong capabilities by enhancing communication among the oncology providers and facilitating ease of access to existing services. The design of new infusion bays will increase privacy for patients, as well as for a supporting family member or friend. “We are so impressed with the new leadership and forward thinking of Mercy Medical Center and its oncology center,” Lyons said. “The commitment and vision of the physicians directly involved with the growth of the cancer center speaks to the investment of the hospital community. The new plan unites state-of-the-art treatment, research, and clinical-trial opportunities with Mercy’s trademark mission-driven qualities of compassion and respect for the individual. “This expansion is important because, directly or indirectly, cancer touches all of us,” she continued. “People really do want to be part of something that is successful and meaningful. We sincerely hope our gift inspires others in our community to give as well.” To make a gift to Transforming Cancer Care – the Capital Campaign for the Sister Caritas Cancer Center, call (413) 748-9920 or visit www.mercycares.com.

Normandeau Receives Partner of the Year Award
WEST SPRINGFIELD — Normandeau Technologies (NTI) announced it has been awarded the 2014 Ericsson-LG Enterprise North American Partner of the Year Award at the Ericsson-LG Global Partner Conference held in Cancun, Mexico. The award celebrates the excellence Normandeau Technologies has achieved in helping to build the North American distribution channel for the iPECS communications platform and for its success in bringing IP telephony, unified communications, mobility, and call-center solutions to SMBs in industries such as manufacturing, insurance, realty, medical, education, government, and financial. Bob Rankin, general manager of Presence Management, the largest distributor of Ericsson-LG iPECS products in North America, noted, “NTI continues to expand sales of our award-winning iPECS LIK VoIP platform with the iPECS Unified Communications Solution (iPECS UCS) and iPECS Contact Center Suite Solution (iPECS CCS). We recognize and appreciate the continuous hard work NTI performs in their region, and we applaud their continued success with iPECS.” Successfully marketed worldwide with a dominant market share in South Korea, Australia, and South Africa, and significant market share in many other countries, the iPECS is a highly scalable and fault-tolerant platform that connects up to 1,200 endpoints per system and up to 300,000 endpoints with networking. It’s a versatile, premise-based IP phone platform with a competitive entry cost, five-year warranty, and one of the industry’s lowest total cost of ownership (TCO). The Ericsson-LG UCS is a collaboration platform for organizations of virtually any size that integrates voice, presence, video conferencing, and instant messaging on the IPECS platform. The Ericsson-LG CCS is a multi-channel call-center solution providing intelligent management of multiple communication mediums. “We’re honored to receive this recognition for our sales success with the Ericsson LG line of advanced communication applications in the Massachusetts area and for our success in bringing these new technologies to our clients,” said Brett Normandeau, president of NTI. “Solutions like the iPECS UCS and iPECS CCS offer a tightly integrated, next-generation communications environment for telecom resellers at a very compelling price point.”

Braman Termite and Pest Elimination Earns Award
AGAWAM — Braman Termite and Pest Elimination, a provider of pest-management services in Southern New England since 1890, has earned the service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of service provided to the local marketplace, according to the consumer-review site in 2014. “We are honored at Braman Termite and Pest Elimination to have once again earned the Angie’s List Super Service Award, especially this year as we celebrate 125 years in business,” said Jerry Lazarus, third-generation owner. “I am confident that we provide a superior level of customer service that our customers have come to expect. This service is the result of our entire staff, but also under the leadership of several dedicated members that have been with Braman for decades.” Only about 5% of the companies in the Greater Springfield market have performed consistently well enough to earn the Super Service Award, said Angie’s List founder Angie Hicks. Service-company ratings are updated daily. Companies are graded in areas ranging from price to professionalism to punctuality. Angie’s List Super Service Award winners have met strict eligibility requirements, which include an ‘A’ rating in overall grade, recent grade, and review-period grade. The company must be in good standing with Angie’s List, pass a background check, and abide by Angie’s List operational guidelines.

BHS Partners with Ob/Gyn Practices
PITTSFIELD — In a move that will help to ensure long-term obstetric and gynecologic services throughout the region, Berkshire Health Systems (BHS) has announced that three key ob/gyn physician practices have joined together and formed Berkshire Ob/Gyn of BMC, which solidifies and stabilizes critical women’s health services for the community. The three practices joining under the Berkshire Health Systems Physician Practice Group are Berkshire Ob/Gyn Associates, located in Pittsfield and Lenox, and Northern Berkshire Ob/Gyn and Gyn Services of the Berkshires, located in Adams. This investment in ob/gyn stabilizes these essential physician services and supports consistent and reliable access to care. The partnership was partially precipitated by the 2014 closure of the former North Adams Regional Hospital (NARH) and the community need to provide ongoing maternal-child healthcare for residents of North Berkshire. A former NARH physician practice, Northern Berkshire Ob/Gyn was able to continue to provide care without interruption of service when Berkshire Health Systems assumed responsibility for the practice, and Berkshire Ob/Gyn provided coverage for the North Berkshire physicians and their patients. Growing changes in healthcare policy and in the health insurance reimbursement system have challenged the viability of private physician practices, which was a major factor in prompting Berkshire Ob/GYn to join together with the two BHS practices to form one unified service under BHS. At the same time, healthcare systems like BHS are increasingly relied upon to ensure current and future access to critical services for the community by investing in physician practices and ensuring they have the necessary support systems and financial stability and investment to succeed in the long term. Working together, the physicians of Berkshire Ob/Gyn of BMC can provide 24/7 coverage for maternity and routine, surgical, and emergency gynecological care throughout the region. Berkshire Ob/Gyn of BMC includes Drs. Andrew Beckwith, Daniel Barraez-Masroua, Robert Benner, Herbert Kantor, Joan Lister, Charles O’Neill, Cassandra Service, Michael Shreefter, Lauren Slater, and Susan Yates. In addition, the practice features the expertise of three certified nurse midwives: Robin Rivinus, Lydia Kelly, and Evelyn Resh. The practice will continue to provide services throughout Central and Northern Berkshire County, with offices in Pittsfield, Lenox, and Adams. O’Neill and Yates will primarily work out of the Adams office, but will also provide services in Central Berkshire County. Lister will provide urgent-care gynecological services. “The strength of this combined physician practice will allow us to continue to provide comprehensive ob/gyn and women’s-health services for all who need this care in the Berkshires,” Beckwith said. “Healthcare has become increasingly complex, and private physician practices are faced with significant challenges that threaten their long-term viability. By becoming part of Berkshire Health Systems, we have preserved these practices, and, as one unified provider, we can assure access to our patients to the best physician and healthcare services possible.”

<strong>Loomis House Nursing Center Earns Top Scores
HOLYOKE
— The Loomis Communities announced that the Loomis House Nursing Center has received perfect scores on surveys from the Mass. Department of Public Health (DPH) for the third year running. The DPH reviews all areas of care practices to make certain that all regulations are followed. These areas include resident rights, facility practices, infection control, quality of life, resident satisfaction, quality of care delivered, culinary services, all nursing and ancillary services, rehabilitation, physical environment, and administration. In addition, a second life-safety survey reviews the physical plant issues that make a safe living and working environment. “Deficiency-free surveys are a top indicator of excellence in nursing homes,” said David Scruggs, president and CEO of the Loomis Communities. “We are extremely proud of the dedicated staff at the Loomis House Nursing Center.” Loomis House Nursing Center was the first nursing home in Massachusetts to receive certification as a leader in providing person-centered care, a concept that adapts the way care is delivered to accommodate each resident’s preferences. “This holistic approach to successful aging and self-determination honors and respects the individual,” Scruggs said. The certification comes from the Commission on Accreditation of Rehabilitation Facilities International, an independent, nonprofit accreditor of health and human-services organizations. The Loomis Communities offers independent-living apartments and cottages, assisted living, and skilled nursing care at Applewood in Amherst, Loomis House in Holyoke, Loomis Lakeside at Reeds Landing in Springfield, and Loomis Village in South Hadley.

Departments People on the Move

John Howland

John Howland

Greenfield Savings Bank recently announced that John Howland has been chosen to succeed Rebecca Caplice as the next president and CEO of the bank and its holding company, GSB, MHC. Howland was elected at the bank’s annual meeting of corporators on March 18. Howland served as president of two banks prior to joining Greenfield Savings, most recently the First Bank of Greenwich, based in Greenwich, Conn. He has worked in the financial-services field his entire career, and holds a bachelor’s degree from Bowdoin College and a juris doctor degree from the University of Maine School of Law. “John brings a broad range of experience from both banking and the financial-services sector,” said Ed Margola, chairman of the board. “His commitment to community, management style, and personality are consistent with Greenfield Savings Bank’s philosophy and goals.” Added Howland, “I am honored to have been selected to serve as the president and CEO of this extraordinary institution. Becky Caplice has done an amazing job as the CEO. I’m stepping into a position with a well-run organization led by a strong senior management team and welcoming employees.” Howland, 50, notes that he plans to build on the strong foundation that Caplice built over her 24-year tenure at the bank. Although she is stepping down from the day-to-day operation of Greenfield Savings, Caplice will continue to serve as a director of the bank.
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Monson Savings Bank recently announced the election of five new corporators who are advisors to the bank, representing the communities the bank serves. They also possess certain governing functions, including the election of the bank’s president. Monson Savings has 55 corporators, including the five elected at the bank’s annual meeting on March 4:
Louis Abbate, president emeritus, Willie Ross School for the Deaf, Longmeadow;
Mark Borsari, president, Sanderson MacLeod, Palmer;
Joseph Lawler, benefits consultant, the Gaudreau Group, Wilbraham;
Roy St. George, vice president, Moulton Insurance Agency Inc., Ware; and
Julie Quink, managing principal, Burkhart, Pizzanelli, P.C., West Springfield.
“We’re extremely fortunate to have these folks join our team,” said Steve Lowell, president of Monson Savings Bank. “We rely on our corporators to keep us in touch with the needs of our communities, provide invaluable insight into our operations, and also to help us spread the word of all that we have to offer. Our corporators are leaders in the communities we serve, they are highly engaged with us, and we very much appreciate their involvement.”
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David Griffin Jr.

David Griffin Jr.

The Dowd Agencies announced that Account Executive David Griffin Jr. has received the Certified Insurance Counselors (CIC) designation. This accomplishment is not mandated for the insurance industry, but provides an extensive knowledge base to benefit consumers. “Prestigious designations like CIC are essential if you want to be considered among the leaders in our industry,” said John Dowd Jr., president and CEO of the Dowd Agencies. “It shows a true commitment to professionalism and excellence in the business of insurance sales. David is a rising star here in the Pioneer Valley business community, and we are proud of his accomplishments.” The CIC program includes 20 hours of rigorous coursework for each of the five industry categories: personal insurance lines, commercial casualty insurance, commercial property insurance, life and health insurance, and agency management. Griffin works in the Holyoke office of the Dowd Agencies. Since joining the firm in 2009, he has grown in his role and now assists the leadership team. He began his career in the insurance industry as a property and casualty underwriter for Liberty Mutual, where he supported the company in Schaumburg, Ill. and Charlotte, N.C., before joining the Dowd Agencies. He is a 2007 graduate of Bentley University, where he earned a degree in finance. Additionally, Griffin supports the Holyoke Chamber of Commerce and volunteers on the boards of directors for the Holyoke Rotary Club, the Sisters of Providence Health System, and Wistariahurst.
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Samantha Coulter

Samantha Coulter

Samantha Coulter recently accepted the role of assistant director of Sales and Marketing in the Event Service and Summer Program Office at Hampshire College. She is responsible for bringing in external clients for social, corporate, and summer events. Her previous experience includes working with trade-show sales, where she covered the entire U.S. as her territory, handling the marketing, advertising, and sales for a Connecticut-based banquet facility and being the social-catering sales manager for a Massachusetts hotel with more than 300 overnight rooms, 20 meeting rooms, and a large ballroom.
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Jack Ferriter

Jack Ferriter

At its March annual meeting, the board of trustees of the Massachusetts Bar Foundation (MBF) unanimously selected Attorney Jack Ferriter as a member of the board of trustees for a four-year term. The board meets in Boston and is comprised of judges and lawyers from across the Commonwealth. Ferriter is a business and estate attorney at Ferriter Law in Holyoke. He has been a fellow of the MBF for 12 years and has served on the grant-review committee for the last 10 years. The MBF represents the commitment of lawyers and judges in Massachusetts to improve the administration of justice, promote an understanding of the law, and ensure equal access to the legal system for all residents of the Commonwealth, particularly those most vulnerable. He recently received the Distinguished Advisor in Philanthropy Award from the Community Foundation and has served as campaign chair and board chair of the United Way of Pioneer Valley, among many other leadership positions. Ferriter has also been recognized by the YMCA, the Saint Patrick Committee, and the Northeast Public Power Assoc. He is a graduate of the College of the Holy Cross, where he was a member of the President’s Council, and Western New England University School of Law, where he served on the Law Review Editorial Board.
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Keith Tatlock of New England Financial Group, an office of MetLife and a part of the MetLife Premier Client Group, has been authorized by the Certified Financial Planner Board of Standards Inc. to use the certification marks ‘CFP’ and ‘certified financial planner practitioner’ in accordance with CFP Board certification and renewal requirements. Tatlock met the rigorous experience and ethical requirements, completed financial-planning coursework, and passed the CFP certification examination. He has also agreed to meet ongoing continuing-education requirements and to uphold the CFP Board’s Code of Ethics and Professional Responsibility and Financial Planning Practice Standards. Tatlock has 10 years of experience in the financial-services sector. He is a graduate of Westfield State University and holds securities series 7 and series 63 as well as life- and health-insurance licenses. He is a member of the Estate Planning Council of Hampden County, the Financial Planning Assoc. of Massachusetts, and Business Networking International. He is also currently a major in the Massachusetts Air National Guard at the 104th Fighter Wing in Westfield.

Daily News

GREENFIELD — Greenfield Community College student Crystal Kindle is one of 201 students from across the U.S. being honored for her leadership with a Newman Civic Fellow Award from Campus Compact.

Kindle, 32, will graduate in May 2016 with an associate in arts, liberal arts degree and major in human services. In addition to maintaining 3.84 GPA at GCC, Kindle dedicates her time and passion to being a student senator, volunteering for the Reinventing Justice Restorative Board, and serving as student organizer for the Clothesline Project and intern at the Franklin County House of Corrections. Since entering GCC, Kindle has received the Bohne Scholarship for Women in Transition and the Evelyn N. Fitzroy Scholarship, and has been inducted into the college’s chapter of the Phi Theta Kappa honor society.

Campus Compact is a national coalition of nearly 1,100 college and university presidents who are committed to fulfilling the civic purposes of higher education to improve community life and to educate students for civic and social responsibility.

Kindle was nominated for the award by GCC President Bob Pura. He is one of many college and university presidents across the country — all members of Campus Compact — who nominated promising student leaders who have demonstrated an investment in their community to be Newman Civic Fellows. Through service, research, and advocacy, these fellows are making the most of their college experiences to better understand themselves, the root causes of social issues, and effective mechanisms for creating lasting change.

“After attending school through sixth grade, I became pregnant at the age of 15,” Kindle said. “At 31, I became a first-time college student. I am a leader — a leader for all the women and men that thought obtaining a GED with minimal education could not be done, for the high-school and middle-school dropouts that did not think a college education was within reach, and for the teenage parents who got caught up in their adult responsibilities and put their education on the back burner.”

She added that, “as a leader for social change, I have found my voice. I believe getting to the core of social change is to see the humanity in all, and to stand up and let myself be seen. Becoming involved in my community has taught me the importance of being a voice and an advocate for those around me and the impact it has on creating social change. In order to create change, I had to first be the change. I feel as though I have set the platform for others like myself.”

In his nomination, Pura said, “Crystal Kindle’s story is one of inspiration to those who have felt marginalized by life circumstances. She is determined to set an example for her son and daughter. Crystal utilizes each and every resource that Greenfield Community College has to offer to be able to advocate for others. Crystal has the potential to make significant contributions to public problem solving by reaching out to others who have lived through similar circumstances and providing hope, encouragement, and a sense of peace. As a parent, she believes in leading by the power of example by bringing her 13-year-old daughter to volunteer alongside her at the Stone Soup Café in Greenfield.”

For more information about Campus Compact and the Newman Civic Fellow Award, visit www.compact.org.

Daily News

SPRINGFIELD — The Springfield Falcons announced that Corey Cowick has been named the team’s winner of the IOA/American Specialty AHL Man of the Year Award for his outstanding contributions to the Springfield community during the 2014-15 season.

The Falcons’ left winger has gone above and beyond with his efforts to give back to the community. He constantly takes part in appearances and volunteer opportunities, meeting fans and doing his part to help improve the local area. The Falcons have a strong dedication to bettering quality of life in the Springfield community by promoting awareness of education, exercise, and health along with donating time and resources. Cowick has been at the forefront of these initiatives, making countless appearances in schools, libraries, and community centers.

He became the main speaker for the Falcons’ Stick to Reading program presented by Columbia Gas of Massachusetts, the Teamwork program presented by TD Bank, and the Play It Forward program. Cowick has spoken to numerous students and young fans around the Greater Springfield area about the importance of literacy, ways to stay active and lead a healthy lifestyle, and the qualities of leadership and anti-bullying.

Cowick also frequented Friends of the Homeless and served meals to clients along with personally donating winter and toiletry items during the holidays. He visited patients at Shriners Hospitals for Children and donated his time to answer phones at the 14th Annual 94.7 WMAS Radiothon for Baystate Children’s Hospital. He also participated in the sale of team-signed ornaments and green mystery pucks with proceeds donated to Toys for Tots and Baystate Children’s Hospital, respectively. Additionally, Cowick visited the Pioneer Valley PSO, where he visited with military families and spent a great deal of time conversing and getting to know each family.

Cowick is now one of 30 finalists for the American Hockey League’s 2014-15 Yanick Dupre Memorial Award, honoring the overall IOA/American Specialty AHL Man of the Year. The league award is named after the former Hershey Bears forward and AHL All-Star who died in 1997 following a 16-month battle with leukemia. The winner of the Yanick Dupre Memorial Award will be announced by the AHL later this month.

Daily News

HOLYOKE — The Dowd Insurance Agencies, a leading insurance provider serving New England for more than 115 years, announced that Nadine West has joined the organization as a commercial-lines account manager.

“We are very excited to have Nadine join our team of insurance professionals,” said John Dowd Jr., president and CEO of the Dowd Insurance Agencies. “She has a great deal of industry experience and brings a lot of enthusiasm for customer service.”

West has been specializing in property and casualty insurance since 1998. She is a licensed property and casualty producer and holds the Certified Insurance Service Representative designation. Prior to joining Dowd, West was employed by Borawski Insurance of Northampton.

As a commercial-lines account manager, West will manage a roster of insurance clients at Dowd’s Holyoke office and support producers with business-development initiatives. She has a strong focus on customer service and is dedicated to continuing education opportunities as the industry advances.

“I consistently challenge myself to stay on top of industry trends and learn all I can about my competitors and carriers to strengthen my industry relationships,” said West. “I have extensive training in sales, management, and customer service, and I look forward to applying these skills for the benefit of our customers at the Dowd Insurance Agencies.”

Daily News

SPRINGFIELD — The Zoo in Forest Park is having its season opening on Saturday, April 4 at 10 a.m. This opening will include its Eggstravaganza from 10 a.m. to 1 p.m.

The opening day will feature the animals on display along with various activities for kids. Easter candy will be available as well.

The Zoo in Forest Park and Education Center is a nonprofit organization governed by the Forest Park Zoological Society. Situated in Forest Park, a 735-acre woodland park in Springfield, the zoo features exotic and indigenous animals representing a large variety of species found throughout the world and in North America. The zoo’s 2015 hours will be 10 a.m. to 3 p.m. daily when weather permits.

Daily News

WEST SPRINGFIELD — Normandeau Technologies (NTI) announced it has been awarded the 2014 Ericsson-LG Enterprise North American Partner of the Year Award at the Ericsson-LG Global Partner Conference held in Cancun, Mexico.

The award celebrates the excellence Normandeau Technologies has achieved in helping to build the North American distribution channel for the iPECS communications platform and for its success in bringing IP telephony, unified communications, mobility, and call-center solutions to SMBs in industries such as manufacturing, insurance, realty, medical, education, government, and financial.

Bob Rankin, general manager of Presence Management, the largest distributor of Ericsson-LG iPECS products in North America, noted, “NTI continues to expand sales of our award-winning iPECS LIK VoIP platform with the iPECS Unified Communications Solution (iPECS UCS) and iPECS Contact Center Suite Solution (iPECS CCS). We recognize and appreciate the continuous hard work NTI performs in their region, and we applaud their continued success with iPECS.”

Successfully marketed worldwide with a dominant market share in South Korea, Australia, and South Africa, and significant market share in many other countries, the iPECS is a highly scalable and fault-tolerant platform that connects up to 1,200 endpoints per system and up to 300,000 endpoints with networking. It’s a versatile, premise-based IP phone platform with a competitive entry cost, five-year warranty, and one of the industry’s lowest total cost of ownership (TCO).

The Ericsson-LG UCS is a collaboration platform for organizations of virtually any size that integrates voice, presence, video conferencing, and instant messaging on the IPECS platform. The Ericsson-LG CCS is a multi-channel call-center solution providing intelligent management of multiple communication mediums.

“We’re honored to receive this recognition for our sales success with the Ericsson LG line of advanced communication applications in the Massachusetts area and for our success in bringing these new technologies to our clients,” said Brett Normandeau, president of NTI. “Solutions like the iPECS UCS and iPECS CCS offer a tightly integrated, next-generation communications environment for telecom resellers at a very compelling price point.”

Daily News

PITTSFIELD — Berkshire Theatre Group (BTG) and Kate Maguire, its CEO and artistic director, announced the addition of Tony Simotes as managing director and artistic associate.

“I have known Tony Simotes for over 25 years,” Maguire said. “He is a respected theatre artist, administrator, and educator. Tony is regarded in the Berkshires as one of our caretakers, an individual who has helped transform the cultural landscape. For as long as I have known him, he has brought integrity, joy, and curiosity to whatever position he has held — whether it be as fund-raiser, director, stage combat teacher, actor, or artistic leader.”

She added, “I am looking forward to partnering with Tony to continue strengthening our beloved theatre through our endeavors to bring the highest quality of work and entertainment to our stages, and to enrich local students’ lives through transformative arts in education programs. Tony Simotes and I have long shared the belief that the arts open doorways of growth, and I am proud to begin this new and exciting chapter in the story of these renowned theatres now merged as Berkshire Theatre Group.”

Ruth Blodgett, BTG board president, noted that, “when Kate approached the board about hiring Tony to add to our BTG team, we were thrilled. He has already made many contributions to the Berkshires, and we are excited to have him support Kate as she leads BTG to put on great shows that we can all enjoy and also contribute to our critical education and community-development mission. Tony has an impressive track record, and we are so pleased to have him stay in the Berkshires and become an integral part of our work.”


Simotes is the former artistic director and president of Shakespeare & Co., a professional company he helped found in 1978. Tony was also an actor, director, and master teacher of fight and movement for the company. He was instrumental in helping manage the company through its recent financial stress to greater stability. Simotes also spent six years at the University of Wisconsin-Madison, where he was a full professor and director of University Theatre.

“It is such an honor to be a part of Berkshire Theater Group,” he said. “When Kate called me, I immediately said yes. I’ve known her from my earliest days working here in the Berkshires, and over the years we’ve had the opportunity to share our passion for the theatre as colleagues and, most importantly, as friends. To be able to continue the work I started here in the Berkshires, and to be able to assist one of America’s most celebrated theaters, is a true blessing. I share Kate’s vision of what BTG has meant and will continue to mean to the American theatre. Her trust and confidence in what we can achieve together is the very stuff of what makes this adventure of a life in the theatre worthwhile.”

Daily News

SPRINGFIELD — The Springfield College School of Social Work (SSW) recently honored 2014-15 Field Supervisor of the Year awardees Joni Beck Brewer and Katherine Nazario during its annual Field Supervisor Appreciation Event at the Brennan Center. The SSW has been presenting this honor as a way to recognize the strong contributions of local field supervisors working with SSW students since 2005.

Brewer has more than 25 years of social-work experience, including serving as Square One’s vice president of family services since 2006. Throughout her career, Brewer has focused primarily on supporting and strengthening parents so that they may raise happy, healthy children. As part of Brewer’s responsibilities with Square One, she oversees support services for families and children, including home visiting and group services for young parents, parents who are or were incarcerated, parents in recovery, and parents who are challenged by issues of homelessness and other life stressors. Along with her responsibilities at Square One, she serves as a trainer for the Massachusetts Children’s Trust’s Healthy Families program.

Nazario serves as a coordinator of the student and family assistance center at Quirk Middle School in Hartford, Conn. She also works as district intervention specialist for Hartford schools and is a founding faculty member and part of the leadership team for Opportunity High School. Nazario is dedicated to helping students identify their strengths, find their voice, and reach their potential. She has served as a clinician for the Village of Families and Children for the past seven years, as well as working as a case manager for Mi Casa Services and serving as a mentor for Mentoring Services Community Residence Inc.

SSW offers multiple programs for students, including a full-time, two-year, weekday master of social work program in Springfield, and a part-time, three-year, weekend master of social work program in Springfield and Worcester. There are also options for graduates of Council on Social Work Education-accredited bachelor of social work programs to choose either a four-semester weekend or three-semester weekday advanced standing program. The dual master of social work/juris doctorate is a four-year, full-time program in conjunction with Western New England University School of Law. Students can also work toward a post-master’s certificate in advanced practice with children and adolescents.

Since 1989, SSW has been accredited by the Council on Social Work Education, the official accrediting body for social work programs in the U.S. Graduates are eligible for professional social-work licensure in all 50 states. The MSW/JD program is accredited by the American Bar Assoc. and is a member of the Assoc. of American Law Schools. Graduates are eligible for professional social-work licensure and bar examination.

The home of SSW, the Brennan Center, is a state-of-the-art teaching and conference facility that underwent a $2.2 million renovation in 2002. The facility was again renovated in 2012 to include more classroom and office space. It includes technologically enhanced classrooms, a computer lab, a tiered auditorium, faculty offices, and a large, light-filled atrium, which is the site of school events and also serves as a student lounge. Easily accessible, it is located just over a mile from the main campus, and has on-site parking. The weekend program in Worcester is located at Saint Vincent Hospital.

Education Sections
Springfield Takes a Bold Step to Bring Diversity to the Classroom

Daniel Warwick

Daniel Warwick says Reach to Teach is an imaginative effort to address the national problem of diversity in the classroom.

Like most urban centers in this country, Springfield struggles to have its teaching force match — or even approach — the diversity and demographic nature of the students sitting in the classrooms.

But unlike most of those cities, it is taking a unique, aggressive, and highly imaginative approach to addressing that critical issue.

It’s called Reach to Teach, an ambitious partnership with Westfield State University, renowned for its education programs throughout its 175-year history (in fact, it was once known as Westfield Teachers College). The program, launched in February, seeks to recruit, mentor, and train Springfield middle- and high-school students of color and eventually return them to the classrooms of their youth through guaranteed employment in the city’s public schools.

One of its primary goals is to attract people to high-need areas, such as math, science, and special education, said Springfield School Superintendent Dan Warwick, who called this a “grow-our-own” initiative. It’s a model he believes is unique, and one that comes complete with myriad benefits for Springfield schools and their future students, the young people recruited into the program, and Westfield State.

“Rather than trying to recruit minority teachers from elsewhere, when there’s a shortage everywhere, this was a way to grow our own kids and get them to come back to Springfield,” said Warwick, himself a product of Westfield State’s education program, adding that research has shown that, when students have teachers who come from the same racial and cultural background they do, they perform better academically, have higher self-esteem, stay in school longer, and graduate at higher rates. “If they do come back, they’re more likely to live in the city, and they’re more likely to stay in the profession.”

Cheryl Stanley, dean of Education at Westfield State and a classmate of Warwick’s at Springfield’s Cathedral High School, agreed, and noted that creating more diversity in the teaching ranks is now a national priority.

“We are now seeing this as a call to duty — for all institutions to start thinking about recruitment strategies to increase the diversity in our teacher-preparation programs,” she said, adding that WSU has been addressing this issue in various ways for years. “And it results from the increased number of students of color in the public schools.

“We’re being asked to be creative in our responses to this problem,” she went on, “and part of doing that is establishing partnerships with school districts, and the best school districts to partner with are in the urban settings because this is where these students are.”

Here’s how Reach to Teach works. The initiative will provide up to 20 eligible students from Springfield with automatic admission to Westfield State, technical support on the application process, available scholarship funding during junior and senior years, and, most importantly, a guaranteed job with mentorship for one year post-graduation in the Springfield Public School (SPS) system.

There are no firm quantitative goals for this initiative, said Warwick and Springfield’s assistant superintendent, Lydia Martinez, only a determined quest for “progress” in the current number of minorities among the ranks of faculty and staff members, and they believe this can certainly be accomplished.

But there is more to it than just diversity, said Martinez, a Springfield native who graduated from Westfield State’s Urban Education program and embodies the main thrust of Reach to Teach. She said SPS teachers who grew up in Springfield share more than a birthplace with their students.

“This program also helps us with the cultural piece, not just in terms of diversity of race,” she explained. “Through Reach to Teach, we can have more teachers who grew up in Springfield and are a part of the fabric of the city here, having come up through the system. It’s coming back home to what you know and helping the next cadre get to where they need to be.”

For this issue and its focus on education, BusinessWest takes an in-depth look at the Reach to Teach initiative and its potential to change the landscape in Springfield’s schools.

New School of Thought

Springfield Public School enrollment numbers underscore the need for more teachers of color.

Indeed, 88% of the system’s students are non-white, while only 11% of SPS faculty and staff are non-white, according to 2013-14 enrollment data published by the Mass. Department of Elementary and Secondary Education. Similarly, at Westfield State for the 2014-15 year, only 11% of undergraduate, post-baccalaureate-certificate, and graduate-education-licensure candidates combined are non-white.

Reach to Teach was conceived to address this disparity, thus benefiting both entities, said Warwick, adding that discussions between the parties began last year and ended with a memorandum of understanding inked early this year.

In many ways, Reach to Teach is an effort to take an already-strong relationship between the Springfield Public Schools and Westfield State to an even higher level. Indeed, for decades now, WSU has been the lead source of teachers for not only the Springfield system but many others in the region, said Warwick, adding that the entities have partnered in many ways over the years, including a program that brings WSU students into the city’s schools for experience in an urban setting.

“This was a natural affiliation — Westfield State has a history of a great educational program, and that’s still true today,” he said, adding that Reach to Teach will tap into that relationship to address what has been a persistent and nagging challenge.

Indeed, as he talked about the need to recruit more people of color to the teaching ranks in the Springfield Public Schools, Warwick stressed repeatedly that the problem is hardly unique to Springfield.

“Like all other urban districts, we face a huge challenge recruiting and retaining a diverse, highly qualified staff,” he explained. “If you look at most school systems in the country, especially urban districts, there’s an under-representation with regard to minority teachers — and they’re all trying to do something about it.”

Thus, every major urban center is working hard to recruit minorities to its classrooms, he went on, adding that they are generally fishing in the same pond — schools with both education programs and high percentages of minority students.

“Every other major urban center is trying to do the same thing,” he said. “And they’re probably going to the African-American colleges, to Puerto Rico, and other areas; they’re all recruiting from the same places, and the competition for qualified candidates is intense.”

Cheryl Stanley, seen here with Springfield Mayor Domenic Sarno

Cheryl Stanley, seen here with Springfield Mayor Domenic Sarno, says the key to achieving diversity in the classroom is partnerships with urban school districts like Springfield’s.

In a way, Reach to Teach is creating a new pond, said those involved with the initiative, although there are still plenty of challenges to overcome when it comes to achieving the desired diversity at the front of the classroom.

Indeed, there are many reasons why there is a distinct shortage of minorities in teaching roles, ranging from the difficulty with attaining a degree and becoming certified to teach both a specific subject and at a specific level, to the comparatively low rate of pay in this field, at least when compared to other professions requiring college degrees.

“The low rate of pay to start is certainly an issue, and there’s also the testing protocol that kids have to go through now to qualify as education majors — there are a lot of barriers to people pursuing education today, said Warwick, adding that Reach to Teach will encourage young students to pursue that profession and then mentor them and assist with clearing the many hurdles involved.

“The problem with the minority teacher shortage is that not enough minority students are going on to college to pursue education,” he explained. “We want to really encourage young people to enter this field, so Westfield State has put together a framework to offer them assistance to get through college, and our head of guidance is providing some assistance in high school, encouraging them to pursue this.

“And we said that, if we can bring our kids back, and they complete Westfield State’s program, we’d be glad to hire them,” he went on.

This guarantee of employment is one of the program’s best selling points, said Martinez, adding that the process by which Springfield will seek to grow its own will begin with recruitment of students while they’re still in middle school, although for the first few years the targets will obviously be high-school students and those already in the workforce seeking a possible career change.

“We want to identify potential candidates as early as possible, ideally in middle school,” she explained, adding that, by doing so, the SPS can mentor the students and help prepare them for the road ahead through participation in the Future Teachers of America program and other initiatives. “We want to teach them as they enter high school so we can mentor them, track them, help them get to Westfield State University, and then help them come back.”

While those involved hoped to have some students enrolled in the education program at WSU this fall, they expect the initiative to really get rolling in the fall of 2016.

There is a need for minority teachers across the board, said Stanley, but the need is especially acute in the STEM fields (science, technology, engineering, and mathematics), mostly because of the rugged path to attaining licensure to teach those subjects, the perception that such positions are beyond one’s grasp, and the immense competition across several fields for students who develop such aptitudes.

“When you think about the best and the brightest, we’re competing against many other occupations for those individuals,” she told BusinessWest. “This includes corporations that can offer much more in terms of dollar signs. So the world has really opened up, and all fields are looking for people of color, and they have choices. And teaching doesn’t appear to be as rewarding as other fields where you might get a bonus up front, a full scholarship right up front, and a guaranteed job right up front. That’s what teaching is competing against.”

Despite all that competition, Stanley said the Reach to Teach initiative is already garnering some interest within the community — primarily because of the guaranteed jobs for students who successfully complete the program — and noted that some potential career changers are making inquiries.

Learning Curves

As he talked about the demographic disparity in the SPS between the students and those teaching them, Warwick said he didn’t have any hard numbers when it came to percentage of teachers who would be considered minorities.

“Let’s just say it’s not what we want it to be and we need it to be,” he told BusinessWest. “I think inroads have been made, but there’s certainly more opportunity there.”

To realize those opportunities, something bold and imaginative is needed, he went on, adding that Reach to Teach certainly fits that description.

If it succeeds as planned, other urban centers may have an effective blueprint to follow. Meanwhile, and more importantly, Springfield will have a base of faculty and staff far more reflective of the community being served.


George O’Brien can be reached at [email protected]

Education Sections
Businesses Help Link to Libraries Carry Out Its Critical Mission

Susan Jaye-Kaplan says the Business Book Link Project

Susan Jaye-Kaplan says the Business Book Link Project is about far more than monetary donations.

When Susan Jaye-Kaplan and Janet Crimmins founded the Link to Libraries program in 2008, their mission was simple: to put free books in the hands of needy children who might not otherwise have them in their homes.

Their success has been laudatory, and since that time, more than 225,000 new books in seven languages have been distributed to students in preschool through grade 7 through schools and nonprofit organizations. But it would not have been possible without help from local businesses, whose generous contributions of time and money have made a significant difference in the lives of local children.

To that end, Link to Libraries launched its Business Book Link project in September 2013 to raise awareness about the program, and 51 companies signed up and agreed to two requirements: to perform some sort of volunteer service at the school they adopt and make a donation of $1,200 a year for three consecutive years, with the guarantee that the school or group will receive 250 to 400 books each year to give away or put in their library.

“It’s important to build home libraries because 60% of the children we serve have never owned a book,” Jaye-Kaplan told BusinessWest, adding that more than 85% of the children in schools Link to Libraries works with qualify for free lunch.

Businesses that join the program visit the school they adopt, where they meet the principal, are taken on a tour of the building, and receive a plaque as well as a wish list of intangible and tangible things the school needs but cannot afford.

However, Jaye-Kaplan said they are not mandated to provide anything on the list. Instead, they talk with the principal and figure out what they can do to help that is mutually agreeable, which can be as simple as sending someone to read a book to a classroom.

Jaye-Kaplan said a business with six employees decided to knit hats, mittens, and scarves for children who needed them, while others have taken students on tours of their workplaces or purchased a computer, TV, or picnic tables for a school’s playground.

But the most critical component of the program is the relationships that are forged. “This program is about far more than making a monetary donation,” said Jaye-Kaplan, explaining that, when a business professional takes time to interact with children in a way that promotes literacy, it encourages them to read and lets them see that people in the community care about their future.

Crimmins says the experience is rewarding for volunteers.

“It’s easy for our community business partners to get hooked when they realize the program is an opportunity to put their resources to work by offering children exposure to their world,” she said. “Whether they send an employee to a school to provide computer tutoring or take students on a field trip, the activity ignites the children’s natural curiosity. And once their interest is sparked, they are encouraged to read a book about the topic.”

Unexpected Benefits

David Kalicka told BusinessWest that being involved with Link to Libraries, which provided 70,000 new books and 3,000 gently used tomes to children in fiscal year 2014 alone, is a gratifying experience. He’s a partner at Meyers Brothers Kalicka, CPA, and his wife is a guidance counselor at Sullivan Elementary School in Holyoke, which the firm adopted.

“I have a deep connection to Holyoke schools; I graduated from Holyoke High and believe literacy is critical to children and businesses have an obligation to give back to the community,” he said. “Although this is not the only organization we are involved with, it’s very rewarding to see the excitement on the children’s faces when I visit the school, read to them, and give them books to take home.”

Bill Trudeau concurs, and said that when he made the decision to have the Insurance Center of New England join the Business Book Link project, he had no idea his wife and children would become involved and that he would find the program so rewarding, he would convince another business to sign up and adopt a school.

But that’s exactly what happened.

“Reading is so important, and it’s easy to see the results of this program. It strengthens the Pioneer Valley in many different ways,” Trudeau said as he spoke about children at the Martin Luther King Charter School of Excellence in Springfield, which his firm adopted.

But despite the altruism of many local businesses, Link to Libraries still has 28 schools on its waiting list, and the need for help continues to grow.

“Getting sponsors is a big challenge for us, so we are thrilled when a business wants to visit our site and learn about our grassroots organization,” Jaye-Kaplan said, adding that making a large financial donation is unnecessary. “Having heart and soul and a commitment to the community is what is important.”

She noted that 90 cents of every dollar donated is used to purchase books, and the $1,200 businesses donate to the program annually does not cover the cost of the tomes the school they adopt receives.

Grants and private donations make up the difference, and she has forged strong relationships with publishers who provide discounted pricing, and with educators who provide lists of books appropriate for different age groups.

“We also work very closely with the Irene and George Davis Foundation, as they are the leaders in education in Western Mass.,” she continued.

Limitless Possibilities

Link to Libraries has a Read Aloud Program for elementary-school students, one for homeless children, and another that provides every kindergartner in Springfield, Chicopee, and Holyoke with a welcome bag containing a bookmark, books, and educational materials from the Davis Foundation and Big Y.

“The children we serve today are the leaders, parents, and employees of the future,” Jaye-Kaplan said. “Books are food for the brain, and the Business Book Link project allows local companies to give children a gift that is truly meaningful.”

Businesses or individuals who want to learn more about the Link to Libraries Business Book Link program are invited to call (413) 224-1031 or e-mail [email protected].

Health Care Sections
Government Likely to Reverse Recommendations About Cholesterol

Richard Wood

Richard Wood says nutrition is a very individual matter, and the relationship between cholesterol and heart health is a complicated one.

For more than 50 years, the federal government has warned people that eating foods high in cholesterol could raise their cholesterol levels and lead to heart disease.

But that warning, which led many consumers to drop eggs from their diet and caused a 30% reduction in consumption, is likely to be retracted by the end of the year.

A preliminary report issued in December by the Dietary Guidelines Advisory Committee, stating that “cholesterol is not considered a nutrient of concern for overconsumption,” is expected to be reflected in the 2015 Dietary Guidelines that will be issued by the Agriculture and Health and Human Services departments in the coming months. However, warnings about high levels of LDL or ‘bad’ cholesterol in the blood, which have been linked to heart disease, will not be reversed.

Still, dieticians say the government is finally catching up to what research has shown for decades: that foods high in cholesterol do not have a direct correlation to heart disease, and the cause of high cholesterol is indeed a complex matter.

“People forget that the liver can make cholesterol,” said Paula Serafino-Cross, a registered dietician nutritionist at Baystate Medical Center. “I know someone who was slim and ate all the right foods and still had a heart attack. It’s a much more complex issue than we originally thought.”

Richard Wood agreed. “It’s great to see the government finally making progress, but this information is long, long overdue,” said the associate professor and director of the Center for Wellness, Education and Research at Springfield College. “Nutrition is a very individual matter. Some people can eat foods high in cholesterol with no ill effects, while the same foods cause a rise in others. But there are many, many steps between eating an egg yolk and developing atherosclerosis, or hardening of the arteries, and even though food may have a lot to do with heart health, so does exercise, smoking, stress, sleep, and the level of inflammation in the body.”

Nancy Dell told BusinessWest there is no one formula or “right” way of eating that works for everyone.

“The guidelines are finally catching up to what dieticians and health experts have known for years,” said the registered dietician, nutritionist, certified diabetes educator, and owner of Nancy Dell and Associates Nutrition Counseling.

She cited results from the Framingham Heart Study, which began in 1948 with 5,209 adult subjects from Framingham and is considered by researchers to be the gold standard, because it has continued and is now following a third generation of families. Dell said the study shows that, although LDL, or ‘bad’ cholesterol, is one of the risk factors for heart disease, other variables such as high blood pressure, obesity, smoking, and psychosocial factors play a role in the equation.

Nancy Dell

Nancy Dell says there’s no one formula or “right” way of eating that works for everyone.

“The only three foods in our diet with really high levels of cholesterol are egg yolks, shrimp, and liver, but they don’t have a great impact on the cholesterol in blood,” Dell said. “And eggs are simply not an issue. People in a Tufts University study ate six eggs every day for eight weeks, and only two people had their cholesterol levels go up,” and those very minimally.

Wood concurred. He said Springfield College has run studies in which participants ate three eggs a day for a month, and only a small percentage saw any increase in their blood cholesterol.

“If the diet-heart hypothesis was true, everyone’s cholesterol would go up,” he said. “So, in essence, the risk of eating foods with high cholesterol levels is very small.”

Experts in the field of nutrition expect the government’s new dietary guidelines to contain recommendations to eat more vegetables, fruits, and whole grains and advise people to watch their intake of sodium and, more importantly, saturated fats.

But the latter is an ingredient many people ignore.

“I often get clients who schedule an appointment because they are concerned about their cholesterol levels; they tell me they are doing well because they have stopped eating foods with a high cholesterol count and are looking at the amount of cholesterol on food labels. But it’s the wrong thing to look at,” Dell said, explaining that trans fats and partially hydrogenated oil are much more damaging to health than foods high in cholesterol, and that carbohydrates and sugar also effect cholesterol in the bloodstream.

Critical Findings

Wood said the chemical reactions that take place in the body with regard to cholesterol are complex.

“Since it’s a fat, it doesn’t dissolve in water, so the body packages it into particles of different sizes,” he said, explaining that ‘good’ HDL particles remove cholesterol from the bloodstream and carry it away, while ‘bad’ LDL particles tend to stick to the artery walls and form plaque.

“Eating an excessive amount of carbohydrates can increase LDL, decrease HDL, and increase inflammation,” he continued, explaining that, after government warnings to eliminate foods high in cholesterol were issued, people began consuming products like margarine that were created by food manufacturers to mimic the real thing.

Dell explained how products such as Crisco are made. “If you take oil and add hydrogen to it, it becomes hard. People like the semi-solid texture, and it makes crackers and chips crispier and pie crusts flakier,” she said.

However, consuming it is far from heart-healthy. Dell said when 200 women in a Harvard study ate an extra 1.6 grams, or a third of a teaspoon, of trans fat a day, their risk of heart disease increased by 500%.

She also cited the example of a client whose cholesterol level shot up without warning.

“I talked to her about what she was eating and discovered she had started using fat-free coffee creamer every day. The first ingredient in it is partially hydrogenated oil, and she was consuming three to four grams a day without realizing it. A month after the woman stopped using the creamer, her cholesterol dropped by 50 points,” said Dell, adding that products such as microwave popcorn contain trans fat.

The particles the body forms to carry cholesterol through the bloodstream come in different sizes and shapes, and new research shows that people whose LDL cholesterol particles are predominantly small and dense have at least a threefold greater risk of coronary heart disease than people with large particles. In addition, some studies suggest that determining the number of small, dense particles in the blood provides a more accurate prediction of heart disease than simply measuring total LDL cholesterol.

Blood tests can measure particle size, and special diets that cut carbohydrates and sugar, but allow people to eat foods with a high fat content, have been created for individuals with an abundance of small LDL particles.

But clinicians fear that people will make their own assumptions if and when the dietary guidelines change.

“Some people may take the new information about cholesterol as an excuse to eat anything they want,” said Serafino-Cross. “But the government recommendations are not going to change much, particularly when it comes to the need to eat more vegetables, fruits, and whole grains. The consumption of vegetables in this country has gone down.”

Dell says strategies to increase good cholesterol in the bloodstream include losing weight, adding exercise to one’s daily routine, eliminating smoking, reducing white flour and sugar, and taking the supplement CoQ 10.

In addition, research has shown specific foods can help reduce LDL. Although eating them doesn’t cause a dramatic reduction, it can make a difference over an extended period of time. “Oats can reduce LDL by 2%; a half-cup of nuts a day can lower it by 4% to 24%; 10 grams of fiber can reduce the risk of heart disease by 17%; and an ounce of pistachios daily cuts LDL by 9%,” Dell said, citing results from studies.

She added that tea (with the exception of herbal varieties), fish, and whole soy foods, such as edaname and roasted soybeans, along with nuts and foods naturally high in fiber, can also help lower cholesterol. “But it’s better to get the fiber from fruits and vegetables. It doesn’t have the same effect when it has been separated and ground into food as when it is found in nature.”

Wood says it can be helpful for people to keep a dietary log of what they eat and how they are feeling. “Adding more vegetables is fine for everyone, but people need to look at the total amount of carbohydrates and sugar they are consuming as well as their total calorie consumption and how often they prepare foods as compared to buying prepared foods.”

Personal Prognosis

Each person’s body is different, and there is no formula that guarantees equal or positive results, especially since medication, exercise, sleep, stress, and other factors enter into the heart-health equation.

“Exercise reduces inflammation, and employing stress-management techniques can be helpful,” Wood said. “But it’s complicated, and most people would really benefit from meeting with a nutritionist who can investigate their eating patterns and how they relate to their current state of health.”

Serafino-Cross concurred. “People need to examine their overall dietary patterns. But most don’t want to do the hard work, which involves looking at everything they eat and cooking from scratch, as it takes a lot of effort.”

And although some people may need to be more strict than others, Dell told BusinessWest, “ultimately, it’s about finding a balance.”

Entrepreneurship Sections
Grinspoon Foundation Inspires Students’ Entrepreneurial Dreams

Bill Goldfarb and his wife, Melissa

Bill Goldfarb and his wife, Melissa, display products from Lefty’s Brewery at a Grinspoon conference.

Five years ago, Bill Goldfarb was a college student with an interest in making beer.

“I was going to Greenfield Community College, taking business classes,” Goldfarb said. “While I was there, a professor recommended I apply for a Grinspoon Foundation award, so we put together a presentation, and I was picked for a grant. That was the first funding I received for my company, and that helped me get my first set of brewing equipment. That was huge.”

These days, as Lefty’s Brewery celebrates its fifth anniversary, the Bernardston-based enterprise boasts 10 employees and about 250 clients — and can trace its success back to that one initial award from the Harold Grinspoon Charitable Foundation, the arm of the Harold Grinspoon Foundation that supports entrepreneurship efforts among young adults.

But the value of that $1,000 award went well beyond a dollar figure, he added.

“Obviously, the financial part was extremely helpful,” he told BusinessWest, “but just the encouragement from my professors, and the encouragement through the Grinspoon Foundation for student entrepreneurs, helped me lay the groundwork for a lot of business planning, as well as giving me the incentive that this was something I could do. It was my incentive to get the ball rolling.”

And roll it has. Lefty’s Brewery crafted 128 barrels in its first year; it’s on track for 2,000 barrels this year. “I’d say that’s decent growth, to say the least,” Goldfarb said. “Things are moving right along for us.”

His is not an isolated story.

Indeed, since launching his entrepreneurship programs in 2003, Grinspoon and his staff have supported more than 525 college students with more than $500,000 in grants, through a series of tiered programs aimed at different stages of the startup process.

“Harold’s vision is for college students to understand that entrepreneurship is not only a viable option, but also a prestigious one,” said Cari Carpenter, director of entrepreneurship initiatives at the Grinspoon Charitable Foundation.

“Over the past 12 years, we have engaged all 14 colleges in the Valley in an endeavor to collaborate to really support students exploring those career options,” she added. “I really think the fact that we have this intercollegiate collaboration, where each college has a faculty-member liaison on campus, and they encourage students to participate in our high-profile events, encourages business creation in the Pioneer Valley.”

Cari Carpenter

Cari Carpenter says the foundation encourages students to see entrepreneurship as a viable, even prestigious, career option.

For this issue’s focus on entrepreneurship, BusinessWest explores the many ways in which the Grinspoon Foundation and its programs are encouraging young men and women to turn their ideas and passions into viable businesses and gratifying careers — and, at the same time, give a boost to an emerging, and important, sector of the region’s economy.

From Idea to Reality

The foundation actually offers four types of awards each year, each aimed at a different stage of the startup experience: elevator-pitch awards for compelling ideas, concept awards for startups in the pre-revenue stage, Entrepreneurial Spirit awards for companies that have begun to generate revenue, and alumni awards for later-stage successes.

The foundation’s annual spring banquet — this year slated for April 22 at the Log Cabin in Holyoke, with keynote speaker Aaron St. John, co-founder of HitPoint Studios — attracts about 600 attendees, including budding entrepreneurs from all 14 colleges and universities. The event features the presentation of the Spirit awards and the elevator-pitch competition, which is financially supported by local banks and judged by commercial bankers.

Meanwhile, an annual fall event, typically drawing about 500 people, is positioned more as an educational program, with speakers and breakout sessions giving students an opportunity to learn more about entrepreneurship. “In many cases,” Carpenter said, “it’s their first professional conference.”

Parker Burr was one beneficiary of a Spirit Award, earning $1,000 last spring after being nominated by a professor at UMass Amherst. Combined with $200 he had won in a class competition, Burr put the funds toward his first piece of equipment — a hot-iron press — for a sock-making enterprise he calls Feat Socks.

“Feat Socks are printed by hand right here in Amherst,” he explained. “I’m basically trying to create a sock for every shoe; we don’t want to sell you a running sock, a dress sock, a business sock … we want your sock to go with any shoe. Our patterns and designs are a little more unique than the next company because we’re not printing hundreds of the same sock. These are handmade in Western Mass.”

Like Goldfarb, he said the Grinspoon award was critical to simply getting production rolling. “I’m still using the equipment I bought to print today. That’s what really got me going.”

Carpenter cited, as another example, Marcie Muehlke, who won an award several years ago that helped her launch Celia Grace, an Amherst-based company that sells fair-trade wedding dresses.

“She got married and couldn’t find anything in the parameters of fair-trade wedding gowns,” Carpenter explained, adding that Muehlke began working with seamstresses in Cambodia and India whose shops abide by safe working conditions, pay a living wage, and prohibit child labor. “Again, she called her award a vote of confidence that allowed her to get started.”

Many of the startups that benefit from Grinspoon’s programs were similarly born from a passion or an interest — everything from supporting overseas labor standards, as Muehlke does, to installing custom beer taps in bars, restaurants, and ‘man caves,’ as Audra Quintin decided to do as an MBA student at Bay Path University. Today, Wilbraham-based East Coast Taps continues to expand right along with the ever-growing craft-beer market.

“When I asked her how the Spirit Award helped her,” Carpenter recalled, “she said, ‘this really was one of the first votes of confidence in our idea. It allowed me to purchase some materials and make the first prototype and buy some marketing materials and really start to expand.’”

She returned to the concept of a ‘vote of confidence’ several times while talking with BusinessWest. “I think that’s a huge aspect of this. And when we do these high-profile events, and when students at the early stage of business see other students at the early stage, it’s very contagious to be part of all that energy.”

Reason to Believe

Lauren Way agreed.

“It’s not only money, but support,” said Way, director of the master’s program in Higher Education Administration at Bay Path University, who also advises students in Grinspoon entrepreneurship initiatives. “That money says people believe in you, and that alone has an emotional underpinning — ‘yes, this is real, what you’re doing is real, and we support it and applaud it, and we’ll give you money to advance it.’”

That’s a critical part of the foundation’s entrepreneurship initiatives, Carpenter said. “Mr. Grinspoon wants to reward them, not only with financial awards, but with public recognition.”

Not all ideas will be successful, of course, and some young entrepreneurs don’t find a winner with long-term potential until their third or fourth different attempt, she noted. And not every startup has designs on explosive growth.

“Lots of students have done less-scalable types of businesses — custom greeting cards, woodworking, we’ve had students start landscaping businesses … it just runs the gamut. When we go to events, we see the breadth of their ideas.”

Way said the Grinspoon programs have helped to cultivate a culture of entrepreneurship on campuses and collaboration among them.

Parker Burr

Parker Burr shows off some of the hand-printed offerings of Feat Socks.

“It’s a catalyst for the schools to work together in ways they otherwise wouldn’t work together and share best practices,” she told BusinessWest. “It’s also a catalyst for schools to make more of an impact on the community than they could do individually. Finally, it brings students together at these events in large numbers, where they get to know each other’s work as well as compete with each other.”

Way noted that grant applicants aren’t just young 20-somethings, but many are older adults with past business experience or startups well past the initial stages. She recalled one whose business was on track to make $1 million in its first year. “The [award] money doesn’t matter to her. But she really wanted that award.”

The reasons for such enthusiasm are varied. “Winning means you can put the recognition on your website and in press releases. You can call yourself an award-winning business. It’s huge. So, I feel like the foundation helps us reach students at both ends of the spectrum.”

At a time when local economic-development leaders are emphasizing the importance of entrepreneurship to the region’s vitality, Carpenter said, the collaborations being encouraged by these initatives is especially valuable.

“We feel like a critical part of this ecosystem. We are very closely tied into other initiatives and programs in the region,” she noted, making a point of crediting Valley Venture Mentors for its accelerator program, offering incubator support to burgeoning startups.

“College students have very developed mentoring programs, but once they graduate, once their businesses get to a certain stage, there isn’t a lot for them,” she went on. “[VVM] has created this mentoring program, and we have been a feeder with some of our awardees going into their mentoring programs, into their accelerator. They’ve been very supportive.”

VVM has also opened its doors to college students to work internships with companies in its accelerator — a win-win for the students to gain business experience, and the startups to gain low-cost assistance in taking their enterprises to the next level, Carpenter added. “We have a very nice relationship with them; they’re so supportive, and what they’re doing is so important.”

Dance Fever

Carpenter told BusinessWest how Grinspoon, after the spring banquet a few years ago, told her to add a dance competition. He wasn’t joking.

“So we give $100 awards for the 10 best dancers,” she said. “He was thinking, there’s so much positive energy at this event, and it dissipates when people walk out the door. So he wanted to capture that fun and energy. It’s really fun; the students love it.”

The exuberance of the spring event finds a counterpart in the nitty-gritty of the fall seminar, Way said, and together, they inspire and educate potential entrepreneurs — two ways of encouraging the next generation of business successes. “They come together with students from other schools, and say, ‘wow, this is a viable career path for me.’”


Joseph Bednar can be reached at [email protected]

Agenda Departments

‘Creating and Leveraging Networks for Success’
March 25: Leadership Pioneer Valley (LPV) will present “Creating and Leveraging Networks for Success” from 11 a.m. to 2:30 p.m. at Gateway City Arts in Holyoke. The program will feature Gibran Rivera, senior associate at the Interaction Institute for Social Change in Boston. He will provide a crash course on strategic networking and educate attendees on how to thrive in a networked world, strategize as a networked professional, and overcome networking obstacles. Rivera moved from Puerto Rico to Westfield at age 12 and says the experience of “becoming a minority” has come to define his life’s work. He is the originator of Start & Thrive Studio and maintains a long-time affiliation with the Interaction Institute for Social Change, where he works on the development of leaders, organizations, and networks, and uses coaching, training, process design, and facilitation in service of those who are committed to social transformation. The program is being sponsored by Griffin Staffing Network. The cost is $45 for LPV members and $60 for non-members. For more information or to register, call (413) 737-3876.

Spaghetti Supper
March 25: The Gray House will hold its 24th annual Spaghetti Supper from 5 to 7 p.m. at the Greek Cultural Center, 22 St. George St., Springfield. This special event is a crucial fund-raiser for the Gray House, typically attracting about 400 attendees. Tickets for the event are $5 for adults and $3 for children, and may be purchased at the door. In addition to the supper, there will be a raffle and a silent auction. This year, first prize at the raffle is a foursome to the Ranch Golf Club in Southwick, valued at $400. The East Longmeadow Knights of Columbus Council #9960 will once again be cooking the meal for the spaghetti supper. All proceeds will help the Gray House provide food, clothing, and educational services to neighbors in need. This year, the Gray House will honor Bay Path University (BPU) for its overall support. “We’re excited to honor Bay Path and acknowledge their assistant director of Student Activities, Michelle Mirti, and Dr. Kathryn Wiezbicki-Stevens from the Psychology Department,” said Dena Calvanese, executive director of the Gray House. “These two women have introduced many fantastic Bay Path students to the Gray House, and some of those students have become dedicated, compassionate, and very active volunteers. The Gray House relies on volunteers, and the Bay Path community truly makes a difference for the Gray House and, more importantly, to the people we serve.” The Gray House is a small, neighborhood agency located in and serving the North End of Springfield, one of the city’s poorest neighborhoods and one of the poorest in the state, where than 50% of residents live in poverty and struggle to meet their daily needs. The Gray House assists by providing food, clothing, adult education, and after-school and summer programming for children, and has been providing such support for 30 years and assisted nearly 11,000 people in 2014. For more information or to purchase tickets, call (413) 734-6696, e-mail [email protected], or visit www.grayhouse.org.

EANE Management Conference
March 26: The Employers Association of the NorthEast (EANE) announced that its 11th annual Management Conference will be held at the Sheraton Springfield Monarch Place Hotel, with a focus on employee engagement. The full-day conference will address how managers and supervisors can create a culture of engagement, alignment, and loyalty to improve organizational performance. “Statistics show that only 29% of the workforce is engaged, while 45% is not engaged and, most alarming, 26% is disengaged,” said Meredith Wise, EANE president. “The benefits of high employee engagement are clear.” The program will feature Kevin Kruse, an expert on the power of leadership and employee engagement, and leadership columnist for Forbes. He is a New York Times bestselling author of Employee Engagement 2.0 and Employee Engagement for Everyone. The conference also includes a peer panel discussion on engagement, breakout sessions, and a special presentation on “Creating a POP! Culture of Engagement” with Rich Trombetta of Innovation Is Easy. The cost for the program is $325 per person, with discounts for three or more. Register at www.eane.org or by calling (877) 662-6444. The program will offer 6.25 credits from the HR Certification Institute. Sponsoring the program are United Personnel and the CPA firm Meyers Brothers Kalicka, P.C.

Red Cross Open House
March 26: The American Red Cross of Western Massachusetts will host a recruitment event and open house 2 to 7 p.m. at its new location at 150 Brookdale Dr., Springfield. The goal of the event is to showcase all of the volunteer opportunities available in community. Prospective volunteers will be able to visit table displays representing the programs and services of the Red Cross. Attendees can speak with active volunteers who can answer questions about what is involved. Opportunities exist to respond to local disasters and provide relief to victims, including sheltering and feeding on larger events, working as a liaison with Red Cross partners, assisting with registration at blood drives, or staffing the reception desk. There are also openings to teach CPR, first aid, and preparedness education or help with various office-related tasks. “The Red Cross provides the training and resources to enable our volunteers to truly make a difference in our community,” said Mary Nathan, disaster program manager. The Red Cross asks that people consider sharing their time and talent to make a difference in the community, and visit the open house. Tours will be offered to all who attend. For more information, e-mail [email protected].

Home & Garden Show
March 26-29: The original Western Massachusetts Home & Garden Show will take place at the Eastern States Exposition, in the Better Living Center and the Young Building, showcasing the latest trends from local home-improvement businesses, including Boilard Lumber, Baystate Rug & Flooring, Hampden Zimmerman Lighting Design Showroom, Ondrick Natural Earth, Serv-U Locksmiths, and Yankee Mattress Factory. The Home & Garden Show is the region’s premier show for preparing consumers and construction professionals for the upcoming building season. From first-time homeowners and weekend-warrior renovation enthusiasts to lawn and garden experts and contractors, the Home & Garden Show offers home-improvement and commercial-building solutions for a wide audience. The days and hours are Thursday, March 26, 2 to 9 p.m.; Friday, March 27, 1 to 9 p.m.; Saturday, March 28, 10 a.m. to 9 p.m.; and Sunday, March 29, 10 a.m. to 5 p.m. General admission is $10 per person. Children under 12 are free. Active military and veterans get free admission on Thursday with valid ID. Visit the Home & Garden Show website, westernmasshomeshow.com, for reduced-admission coupons.
 
Legends of Music
March 29: A rock and roll tribute to the legends of American music will help to raise funds for the local USO of Pioneer Valley. The show will take place at Chez Josef in Agawam, with cocktails at 4 p.m., seating at 5 p.m., and the show beginning at 6 p.m. Local tribute artists include Ray Guillemette Jr. as Elvis Presley, Rick Larimore as Rod Stewart, Ben Ashley as Buddy Holly, Charlie Lask as Neil Diamond, Atoa Ripley with a tribute to Lou Rawls and Tom Jones, Brian McCullough with a tribute to Roy Orbison, Erving Lewis as Lionel Ritchie, Patrick Tobin with a tribute to Frank Sinatra, Nicky Fuller as Lady Gaga, Gregorio Malante as Tina Turner, and Vicki Rose with a tribute to Celine Dion. All will be backed up by Joe Perreira’s Western Mass All Stars. Tickets cost $20 and are available at Chez Josef. Call the Chez Josef box office at (413) 355-5394 to reserve a seat.

Transitioning Business Ownership
March 31: One of the largest challenges facing business owners today is how to solve the question, “how do I get out of my business?” If you are like 2.7 million American business owners over the age of 55, the answer carries a greater significance. The country is embarking on the largest transition of business ownership in history, yet three out of four owners haven’t taken a single step to prepare for what will be the most competitive sellers’ market ever. The good news is, it’s not too late to start planning. Kevin and Michael Vann of the Vann Group are providing a primer on what you need to know about the succession/transition planning process from 7:30 to 9:30 a.m. at the Colony Club in Springfield. Topics to be discussed include the current transition/succession landscape, establishing transition expectations and objectives, business valuation facts and realities, family and partner dynamics, exit options and structure considerations, preparing the company for transition, and your advisors and the value they create. Breakfast will be served, and each attendee will receive a free, customized Business Exit/Transition Readiness Analysis ($1,000 value). To register, contact Michael Wright at (413) 543-2776 or [email protected], or register online.

ACCGS Business@Breakfast

April 1: The Affiliated Chambers of Commerce of Greater Springfield (ACCGS) April Business@Breakfast will feature a Mayors’ Forum as the highlight of the event from 7:15 to 9 a.m. at the Delaney House, 3 Country Club Road, Holyoke, sponsored by United Personnel Services. Dave Madsen, managing editor and primary anchor for abc40, will moderate an informal discussion with West Springfield Mayor Edward Sullivan, Westfield Mayor Daniel Knapik, and Springfield Mayor Domenic Sarno. The discussion will provide attendees with an inside look at the personal and professional lives of these elected officials. Sullivan is halfway through his first term as mayor. Knapik has served as mayor of Westfield since 2010 and announced this year that he is seeking out new challenges and will not be running for another term. Sarno has announced his candidacy for a fourth term in office. If elected and he completes the entire term, it would make him the longest-standing mayor in Springfield’s history. Business@Breakfast is a monthly series that pays tribute to individuals, businesses, and organizations for major contributions to civic and economic growth and for actions that bring honor to the region. Tickets are $20 for ACCGS members and $30 for general admission. Reservations are suggested and can be made online at www.myonlinechamber.com or by contacting Member Services Director Sarah Mazzaferro at [email protected]. Sponsorship opportunities are also available; contact Mazzaferro at (413) 755-1313 for information.

Employment-law Seminar
April 9: Due to the high volume of interest, Royal LLP will present an encore of its seminar pertaining to three major changes in employment law that every employer needs to be aware of for 2015. The seminar will take place from 8 to 9 a.m. at the company’s offices at 270 Pleasant St., Northampton. At this roundtable, the company will focus on sick leave, domestic-violence leave, and paternity leave, and will also flag an issue with respect to the Affordable Care Act relating to healthcare reimbursement, as well as minimum wage. The seminar will be led by principal Amy Royal. Cost is $30 per person; payments may be mailed to Royal LLP, 270 Pleasant St., Northampton, MA 01060. Advance registration is required, and seating will be limited. Contact Ann-Marie Marcil at [email protected] to register.

Not Just Business as Usual
April 30: The Springfield Technical Community College (STCC) Foundation’s Not Just Business as Usual (NJBAU) event is one of the premiere networking events for business leaders in Western Mass. This annual celebration, in its sixth year, is a celebration of innovative thinking which gives participants the opportunity to learn from business experts while raising significant funding for the STCC WORKS scholarship program. The event will be held at the Naismith Memorial Basketball Hall of Fame. A cocktail and networking reception will be held from 5:30 to 7 p.m., with dinner and the keynote speaker, Google Engineering Director Steve Vinter, to follow from 7 to 8:30 p.m. Vinter has overseen the growth of Google’s Cambridge site from 15 software engineers in 2007 to more than 900 today. He is responsible for developing digital-publishing products such as Google eBooks, Google Play Newsstand, and Play for Education, and has over 20 years of industry experience working in the Boston area, focusing on building products and services for hundreds of millions of users of mobile and cloud computing. He also is the co-founder of MassCAN, a partnership of organizations which collaborate to inspire and educate students in Massachusetts to learn computing and prepare them to lead and innovate the future economy, which will be driven by computer technology. This year, NJBAU will feature interactive workstations featuring the STCC Mobile SIM and Engineering program. Tickets and sponsorship opportunities are now available. Tickets are $100 each, and sponsorships begin at $1,500. For additional information or to become a sponsor, contact Christina Tuohey, STCC director of Annual Giving and Alumni Relations, at (413) 755-4475 or [email protected]. To purchase tickets online, visit www.stcc.edu/njbau.

EASTEC
May 12-14: With manufacturing a driving force of economic growth in the Northeast, as well as across the U.S., more than 12,000 business owners, engineers, designers, production managers, and purchasing executives will gather at EASTEC, the East Coast’s premier manufacturing event. Produced by SME, the biennial event takes place at the Eastern States Exposition in West Springfield and features more than 650 exhibitors and three days of complimentary educational sessions. In its 34th year, the event showcases the latest manufacturing technologies from additive manufacturing/3D printing to waterjet cutting, and provides access to industry experts sharing insights on how to foster innovation, increase productivity, and improve profits. This year, attendees will also get to see more than 300 new products being highlighted at the show. At EASTEC, attendees will have the opportunity to connect with resources, research and purchase the latest technologies, and discover ways to improve productivity and increase profits. Meanwhile, the complimentary educational sessions will address trending topics such as automation innovations and Lean creativity, along with other major advancements in manufacturing. New features in 2015 will include keynote presentations from Carl Palme, applications product manager, Rethink Robotics; and Jason Prater, vice president of Development, Plex Systems, that will help with solving complex issues that U.S. manufacturers face today. EASTEC also will highlight the Bright Minds Program, designed to educate the next-generation workforce on the advancements in manufacturing that make it an exciting and rewarding career path. Winners of the Bright Minds Dream It! Do It! Student Challenge will be recognized at a special program during the three-day event. EASTEC is recommended for professionals in industries such as aerospace, defense, medical, automotive, commercial machinery, electronics, fabricating, and plastics. The event is nearly sold out, so SME encourages companies to reserve exhibit space before it’s too late. To learn more about EASTEC, view full conference and exhibit details, or register, visit easteconline.com.

40 Under Forty
June 18: The ninth annual 40 Under Forty award program, staged by BusinessWest, will be held at the Log Cabin Banquet & Meeting House. Details on the event, which honors the region’s most accomplished and civic-minded professionals under age 40, will be published in upcoming issues. The class of 2015 will be revealed and profiled in the April 20 issue.

Daily News

AMHERST — The College of Nursing at UMass Amherst will explore new frontiers in social-justice issues in healthcare as part of a March 30 symposium titled “Health as a Human Right: A Call to Action.” The symposium takes place from 8:30 a.m. to 5 p.m. in the university’s Campus Center Auditorium.

Leading a session on digital storytelling will be nurse, filmmaker, philanthropist, and social-justice activist Susan Hagedorn, professor emerita at the University of Colorado College of Nursing. Hagedorn, a 1977 alumna of the UMass Amherst nursing program, established the Seedworks Professorship in Social Justice at the College of Nursing in 2013. Her films include Island Nurse (2013) and Disruptive Innovator (2012).

In preparing for the symposium, Hagedorn and a film crew from the Berkeley, Calif.-based Center for Digital Storytelling are filming the personal stories of UMass Amherst students and faculty, focusing on social-justice issues and experiences. Many of these films, each several minutes in length, will be shown during the symposium and act as launching pads for discussion and breakout sessions in areas such as aging, diversity, violence, and sexual and reproductive health rights.

“Nurses are at often the front lines in seeing everything from post-traumatic stress disorder to elder self-neglect, and are the most likely to advocate on behalf of an underserved population,” said UMass College of Nursing Dean Stephen Cavanagh. “This symposium will feature some very real, very personal stories that moved people to action.”

Daniel Weinshenker, Midwest director of the Center for Digital Storytelling, who will help lead the workshop, said he has seen it become “an absolutely life-changing workshop for many people.”

Peggy Chinn, professor emerita from University of Connecticut School of Nursing and editor of the journal Advances in Nursing Science, will present the keynote. She has consulted worldwide on doctoral curriculum development, feminism and nursing, publishing, and a number of topics related to holistic healing modalities in nursing.

Also featured will be Beverly Malone, CEO of the National League for Nursing. Named one of Modern Healthcare’s “100 Most Powerful People in Healthcare,” she is among America’s most vocal leaders in the national conversation about the nursing and nurse-educator shortage, and the role of nursing in ensuring access to safe, quality, culturally competent care to diverse patient populations. Other program participants include:

• UMass Amherst College of Nursing professor Jean Swinney, chair of the American Public Health Assoc. Public Health Nursing Section. A champion for social justice for more than 25 years, she continues working to decrease health disparities, increase workforce diversity, and provide insight regarding the impact of racism and inequality on health and the related challenges faced by people and communities of color;

• UMass Amherst College of Education professor Ximena Zúñiga, whose interests include social-justice education, student development in social-justice and diversity education, multicultural group processes, intergroup dialogue and relations on college campuses, and action research;

• Sarah Szanton of the Johns Hopkins School of Nursing, whose specialties include gerontology, aging in place, and racial and socioeconomic health disparities; and

• Aline Gubrium of the UMass Amherst School of Public Health and Health Sciences, whose areas of specialization include sexual and reproductive health rights and justice; participatory digital, visual, and narrative research methodologies; and holistic and culture-centered approaches to health promotion.

The general registration fee for the symposium is $50, or $15 for students. Breakfast and lunch are included. The event is co-sponsored by the UMass Amherst College of Education and the UMass Amherst School of Public Health and Health Sciences.

Daily News

EAST LONGMEADOW — Keith Tatlock of New England Financial Group, an office of MetLife and a part of the MetLife Premier Client Group, has been authorized by the Certified Financial Planner Board of Standards Inc. to use the certification marks ‘CFP’ and ‘certified financial planner practitioner’ in accordance with CFP Board certification and renewal requirements.

Tatlock met the rigorous experience and ethical requirements, completed financial-planning coursework, and passed the CFP certification examination. He has also agreed to meet ongoing continuing-education requirements and to uphold the CFP Board’s Code of Ethics and Professional Responsibility and Financial Planning Practice Standards.

Tatlock has 10 years of experience in the financial-services sector. He is a graduate of Westfield State University and holds securities series 7 and series 63 as well as life- and health-insurance licenses. He is a member of the Estate Planning Council of Hampden County, the Financial Planning Assoc. of Massachusetts, and Business Networking International. He is also currently a major in the Massachusetts Air National Guard at the 104th Fighter Wing in Westfield.

Cover Story
Rick Sullivan Settles into New Role as EDC President

Rick SullivanHaving been a mayor, Richard Sullivan Jr. understands how city leaders think. But he wants them to broaden their horizons.

“Cities often don’t focus on the importance of regional development,” said Sullivan, the new president of the Western Mass. Economic Development Council (EDC). “I understand the parochialness; every community wants development they think is appropriate for their community first.

“But there also needs to be a realization,” he continued, “that all the cities and towns of the region need to be strong and growing — that it’s good for neighboring communities when jobs are created in Holyoke, Chicopee, Northampton, or Greenfield, because people from surrounding communities are going to work at those companies and do business with those companies.”

The EDC, which Allan Blair led from its inception 19 years ago until his retirement last fall, has strived for decades to create region-wide vitality, but in some ways, the challenge is greater now, Sullivan said.

“We would rather have growth opportunities happening in neighboring communities than in other parts of the country,” he told BusinessWest. “We live in a time when businesses, for the most part, don’t have to be in any one city or town; they can be really flexible. So we need to really sell the attributes we have as a region.”

To do that, he continued, “we’ve got to change the way we look at ourselves in Western Massachusetts. “There are so many great attributes of the region, so we need to be confident that this is, in fact, a good place to work, to do business, to live. We understand we have needs, but we’re coming from a good place, and we need to tell that story.

“It’s easy to fall into the trap of thinking that good things only happen here when the economy is strong and something spills over from Boston,” Sullivan added. “But I think it’s time Western Massachusetts took the lead and became aggressive in telling our story. It’s a great story; so many good things are happening here. We need to go out, get to the table, and get our share of wins.”

State of Affairs

Sullivan has traveled a wide and varied road to his latest assignment. After serving as Westfield’s mayor from 1994 to 2007, he headed up the state Department of Conservation and Recreation before Gov. Deval Patrick brought him into his cabinet in 2011 as secretary of Energy and Environmental Affairs, a role in which he oversaw six environmental, natural-resource, and energy-regulatory agencies.

From there, Patrick tapped him to be his chief of staff, where he remained through the ex-governor’s second term last year.

“Having spent the last seven and a half years in Boston, I’ve been able to make some contacts there. And I learned that Western Mass. really needs to get a seat at the table when there are growth opportunities; we need to be able to tell the story of Western Mass.,” he said, using as one example the region’s wealth of talent in precision manufacturing.

“You’re seeing growth in the economy of Eastern Mass. as companies ramp up and take new technologies to scale and begin manufacturing. Here in Western Mass., that’s one of our strengths — we can do those manufacturing processes. We can be competitive with other parts of the country; they don’t need to go to some southern state. We need to be at the table on this.”

Allan Blair, who led the EDC from its inception in 1996

Allan Blair, who led the EDC from its inception in 1996 until his retirement last year, forged a number of key partnerships among education and workforce-development entities.

But he doesn’t want to limit his gaze to the east when persuading companies to consider the Pioneer Valley and the Berkshires. “We also have to look south, down the Route 91 corridor — now known as the Knowledge Corridor — from New Haven up through Franklin County; that’s an important part of the economy in Massachusetts. We are well-positioned here in Western Massachusetts. The future is bright.”

Sullivan often brings up the concept of “telling our story,” something he did for years serving in Patrick’s administration.

“I did feel an obligation every day, as member of the cabinet, to bring the Western Mass. story to the table,” he said. “Certainly, it was really easy with Gov. Patrick, because he was very cognizant of the whole state, every single day. He has a home in Richmond, and he has a special place in his heart for Western Mass.”

But telling the story in Boston and spearheading a number of initiatives creating positive change are two different challenges, he went on. “Western Mass. has taken a regional approach for a long time, perhaps out of necessity because we’re smaller than most regions, and we need to band together. The EDC is a place where all voices can be convened. We are well-positioned to be that strong voice.”

The job was an attractive one, he said, opening up as Patrick neared the end of his last term as governor. “I’ve got a long history with the EDC, dating back to my time as mayor of Westfield and working on a project there.”

Actually, he quickly added, he was still City Council president when the EDC and the Westmass Area Development Corp. brought forward plans for Summit Lock Industrial Park, which eventually attracted CNS Wholesale Grocers as its largest tenant. “That was certainly a real turning point in the organization and the region, and allowed Westmass Development to move forward.”

Three Buckets

The EDC’s role in the regional economy is a broad one, boasting affiliations with local chambers of commerce and business improvement districts, Westmass, the Greater Springfield Convention and Visitors Bureau (GSCVB), Westover Metropolitan Airport, and Valley Venture Mentors. But Sullivan said its key focus can be narrowed to three “buckets”: precision manufacturing, higher education, and entrepreneurship, or the innovation economy.

“Precision manufacturing is really the invisible backbone of the economy of Western Mass.,” he explained. “There are a couple of large manufacturers, but there’s a whole network of smaller advanced manufacturers that call Western Mass. home — and have for generations.”

If the industry is a regional calling card, Sullivan said, it’s one the EDC and its partners need to talk up, since these are businesses that don’t typically focus on bringing attention to themselves.

“We need to help them by taking the conversation out there,” he said. “The individuals running these businesses, frankly, don’t have time to be the voice touting this industry, the importance of this network in Western Mass. That’s part of what we need to do as the EDC.”

The industry’s biggest issues revolve around talent and skill sets — not just to fill the jobs available today, but the wave of openings on the horizon over the next decade.

“The workforce on the floor right now is older, and a lot of jobs will come open in the next five to 10 years,” Sullivan said. “So we’re working with the technical schools, the community colleges, and other universities here in Western Mass., working with the Regional Employment Board, to develop really specific education and training.”

A good example is CNR Changchun Railway Vehicles, the Chinese company planning to launch manufacturing operations in Springfield — a project expected to generate more than 100 construction jobs but, more important, up to 250 permanent jobs in the plant. But those positions will require specific skills and certification, as do many manufacturing jobs.

“Manufacturing jobs today are clean, high-tech, IT-driven jobs, and they’re jobs that provide enough income for you to have good quality of life, a good middle-class living,” Sullivan said. “We want to make connections with the rail-car company and other manufacturers in the region and grow the industry here.”

The second bucket, and one that’s related to the first, is the higher-education system in Western Mass. “It’s strong in Western Massachusetts, which is important for an educated workforce,” Sullivan said. “It’s an important business sector here, and we need to tell the story of our schools of higher education here.”

The reason, of course, is to build the skilled workforce that will not only stay in Western Mass., but will develop their own enterprises and scale them up.

“I met with the college presidents,” he said. “They’re willing to step up and play those roles. That’s exciting.”

The third bucket is intertwined with the second, and that’s the region’s innovation economy, built largely through entrepreneurship. “You can see tangible growth in the sector. You see emerging technologies and clusters like Amherst or the Holyoke Innovation District or here in Springfield, with Valley Venture Mentors and commitments from companies like MassMutual and the Davis Foundation, to name just two.”

Innovation crosses all industries, Sullivan continued. “It can be IT-related or biotech-related. There are some great opportunities when you look at issues like clean energy and water technology and innovation.”

From his years dealing with environmental issues on the state level, Sullivan is well aware of the importance of the burgeoning green industries in Western Mass. and projects like a federally funded drinking-water-innovation center at UMass Amherst, tasked with finding solutions for cleaning up the world’s water supply.

“You can go down to the Cape and look at nitrate contamination, but clean water is a global issue,” he said. “And there’s no reason why it can’t be centered here in our region. If we can capture that market, it plays into the good work we have started with innovation and entrepreneurship.

“I think it’s a really exciting time for the region as a whole,” he went on, “and the EDC has a great opportunity to really set the agenda for the region around business growth and business development.”

Games and Gaming

Other EDC-affiliated organizations, like the GSCVB, have their own priorities. “I want to be supportive, plug in where I can be helpful,” Sullivan said. “Mary Kay [Wydra, GSCVB president] is clearly the professional there. The perfect example of that is work on Boston’s Olympic bid and where Western Massachusetts can plug into that. The EDC can be the larger regional voice, but they obviously have the experience to do the nitty-gritty work.”

While Boston’s bid is far from a sure thing, another recreational draw, MGM Springfield, is definitely on its way, breaking ground this spring on an $800 million casino complex in Springfield’s South End. That poses more opportunities — and challenges — for the EDC.

“Obviously, we’ve got construction that’s going to take place,” Sullivan said. “I’ve had conversations with [MGM Springfield President] Mike Mathis, who has been a good partner, trying to plug into our local construction companies and subs, helping to train up the workers. We want our companies, our workers, on these construction projects. That’s the promise they’ve made, and they’ve been very good about keeping that promise.”

Long-term, because MGM is talking about 3,000 permanent jobs in the completed casino, “it goes back to workforce training and narrowing skills gaps,” he continued. “Some jobs will require a high-school or community-college degree, while some higher-level jobs will require more. As a region, we need to be able to do the training for long-term jobs in casino operations.”

The EDC also wants to facilitate connections between the casino and a host of potential locally based vendors, he noted. “We’d like local florists to provide services, or local linen companies, cleaning companies — all the functions that occur on a daily basis in casino operations. We need to make these connections here in Western Massachusetts. I think the EDC can play a role, both with the casino and the rail company — these long-term, large-impact projects — in making sure our local vendors get these jobs.”

Some of those vendors might not have the size to take on that work, he added, which is why the EDC wants to cultivate programs to help them grow. As for the rail-car operations, workers will need to be trained and certified to tackle that manufacturing niche.

“That process just doesn’t happen overnight,” Sullivan said, referring to both the casino and Changchun. “The time is now to make those impacts. Years from now, when things are under construction, that’s be a little late in the game. It seems early, but it’s really not, with the lead time involved with many of those functions.”

Moment in Time

If all that seems like a lot for the EDC to have on its plate during a crucial time in Greater Springfield’s history, well, Sullivan doesn’t deny that. But he’s encouraged by the fact that many different organizations have already made the connections to support the programs needed for further economic growth.

In addition, he’s gratified by the reception he’s received from area mayors, chambers of commerce, and other economic leaders in taking on his new role.

“Everyone has been very welcoming, and there’s a real sense of excitement — not about me personally, but excitement about the potential of the region and what can happen here,” he told BusinessWest. “So, I think this is a moment in time that, if we seize it, can have some long-term economic impact in Western Massachusetts. I have to say, I’m extremely excited about the potential.”

Joseph Bednar can be reached at [email protected]

Opinion
State Gets Serious About Opiate Abuse

By RICHARD PIETERS, M.D., BARBARA HERBERT, M.D., and DANIEL ALFORD, M.D.

Prescription drug abuse is now one of the toughest problems communities face, and officials at local, state, and federal levels are all wrestling with what to do about it. Multiple actions have been taken, including new laws and regulations, monitoring programs, and restrictions on prescribing, with varying results.

The Commonwealth’s new governor and attorney general, Charlie Baker and Maura Healey, have made opiate abuse one of their top priorities. That’s good news, because we are losing hundreds of lives to prescription and opiate abuse.

While drugs like heroin remain a prime cause of overdoses, 52% of the 44,000 drug-overdose deaths in 2013 were related to pharmaceuticals. And of those, 71% involved prescription pain medicines — mostly by people using drugs prescribed to someone else.

As the Institute of Medicine (IOM) has noted, pain is a significant public health problem. Some 100 million adults have chronic pain alone — more than those with diabetes, heart disease, and cancer combined. Whether chronic (constant and long-lasting), acute (of shorter duration), or cancer-related, pain is one of the most frequent reasons for physician visits and taking medication, which often helps with the acute pain of trauma, injury, or surgery.

Healthcare providers write a huge amount of prescriptions for pain medicines — 259 million in 2012 alone. Yet, with some 12 million Americans using prescription medications for non-medical reasons and with more than three out of four people who misuse prescription pain medicines using drugs prescribed to someone else, the reasons for abuse go beyond the number of prescriptions issued.

Physicians and patients together can work together to help reduce the abuse. Here’s how.

Physicians believe patients who experience pain should be able to get relief and understand that appropriately treating pain helps patients heal. Medications carry risk, however, and with opioids, one of the risks is addiction. Physicians must balance the risks and benefits of opioids — while exploring other kinds of treatment in open communication with patients.

Medicines like opioids, taken exactly as prescribed under a physician’s supervision, are excellent therapies for certain kinds of pain, but they may not be appropriate for all people.

Patients must clearly communicate expectations to their physicians. They understandably want immediate relief from pain, but taking more pills than the prescription calls for and dismissing the vital instruction of ‘take only as directed’ may risk harm and make the medicine less effective.

Insurers, who are reluctant to pay for other treatment options, such as physical therapy, acupuncture, and cognitive behavioral treatments, should begin to do so, giving physicians and patients other options besides pills.

Physicians must partner with their patients to figure out what the best treatment is, when opioids are best, and, when they’re not, what the best approach is for treatment. In many cases, the best approach may be one combining opioids with other medicines and additional methods like those named above.

Patients should be candid about their level of pain and tell their doctors what other medicines or substances (such as alcohol or marijuana) are being taken. Mixing substances is dangerous and can be lethal.

Above all, patients should be aware of the National Institute of Drug Abuse’s three elements of prescription abuse: (1) taking someone’s else’s medication; (2) taking medicine in a higher dosage or another manner than prescribed; and (3) taking medications for purposes other than prescribed. Patients have the power to act on all three.

Patients can stop the diversion of medications with responsible storage and disposal. Leaving prescriptions in medicine cabinets is a bad idea; it’s the primary way people who aren’t prescribed medicines get them. Medicines should be stored securely, preferably in lock boxes, and unused medicines should go to ‘take-back’ programs within communities.

Beyond prevention, adding more substance-abuse treatment programs to help with addiction and increasing the availability of naloxone, a prescription drug that prevents death from overdose, are steps that will save lives.


Dr. Richard Pieters is president of the Massachusetts Medical Society. Dr. Daniel Alford is director of the Clinical Addiction Research and Education Unit at Boston Medical Center. Dr. Barbara Herbert is medical director of Addiction Service at Commonwealth Care.

Education Sections
MassMutual Partners with Smith, Mount Holyoke to Advance Data Science

WomanDataAnalystsDPartGareth Ross says a pipeline of data scientists, or people who possess skills related to the emerging field, is critical to the future of every company. But he also knows it’s difficult to find, attract, and retain qualified job candidates.

“It’s a very, very specialized area. The analytics involved are very complex and require a doctorate in statistics, computer science, or both,” said Ross, MassMutual’s senior vice president of Data Analytics and Target Markets.

Indeed, studies show there are not enough qualified individuals to analyze, interpret, explain, and make use of the enormous amounts of data spawned by modern technology, which range from the online behavior of Facebook users to outcomes of medical procedures, to the purchasing habits of shoppers. The information has merit because it can be used to increase sales, save money, and anticipate the products and services that consumers need, want, and are likely to buy.

“About two years ago, MassMutual hired four data scientists from Boston to determine whether they would be useful,” said Ross. “And within six months, it became absolutely clear just how valuable they were.”

However, when the company began to seek more people proficient in the field, it quickly became evident that it was extremely difficult to compete with Internet giants such as Google that were scooping them up and paying them six-figure salaries. After thinking about the problem, MassMutual officials realized that the machine learning, statistics, and computer science programs at UMass are among the top 10 in the nation, and the Five Colleges are renowned for their education, so they made the decision to resolve the quandary by hiring seven graduates with bachelor’s degrees related to data science and put them in a special training program.

“We told them, if they came to work for us, we would pay them to become data scientists over a period of three years,” Ross told BusinessWest. “It is a different path than students would normally take to get a master’s or doctorate degree, but we are sending them to classes and supplementing their skills with projects here. They are incredibly bright, and we have paired them with our data scientists and built an office for them in Amherst.”

The program is so innovative that it has attracted national attention, and students from as far away as California have expressed interest in it. However, Ross said the female graduates from Mount Holyoke and Smith have done exceptionally well, and since the data science field is male-dominated, MassMutual decided to form a partnership with the two women’s colleges and create a pilot program that will begin in the fall to help more women become versed in statistics and other data-science-related disciplines.

To that end, the company has allocated $2 million that will be given to the colleges over a four-year period. It will be used to pay for five new, non-tenure track positions and will also help support the development of classes associated with data science. Smith will get two new professors, and Mount Holyoke will hire three, but students can take classes from any of them as part of the five-college exchange program.

“We believe strongly in promoting women in science and engineering. There are not enough of them in these fields, and this program will increase the pipeline of students available to us and give us a way to tap into the talent at these two schools, which are among the best in the country,” Ross said, adding that the new professors will also provide week-long training modules during the summer for students already in the MassMutual program, which include a second group hired several weeks ago.

From left, Martha Hootes, Sonya Stephens, and Amber Douglas

From left, Martha Hootes, Sonya Stephens, and Amber Douglas say 23 faculty members at Mount Holyoke College have been working to create a program that will allow more students to gain knowledge in data science.

Ross said the company is building algorithmic procedures to help underwriters determine what products their clients should purchase, based on information that includes their health and family histories, which is collected whenever a policy is sold.

“There is an enormous push to enhance profits with computer-generated recommendations,” Ross told BusinessWest, noting that their data scientists assign scores to the leads the company purchases, with the goal of determining who is most likely to buy life insurance, an annuity, a 401(k) product, or a long-term-care or disability policy. “We hope to build models that will predict what the customer will need next, and data gives us an efficient way to know our customers deeply in the same way that Google does.”

Numbers Game

These goals are in line with demand across the nation for data-science specialists. In fact, a recent report from the McKinsey Global Institute reveals that the U.S. needs to increase the number of graduates with skills to handle large amounts of data by as much as 60%, and predicts there will be close to 500,000 new jobs associated with the field in the next five years and a shortage of up to 190,000 qualified data scientists, along with a need for 1.5 million executives and support staff with an understanding of data.

The report adds that the use of big data will become a key basis for business growth, and companies will begin leveraging data-driven strategies to innovate and compete as they capture real-time information.

Those numbers — and those sentiments — underscore the importance of MassMutual’s initiative with the two women’s colleges.

Ben Baumer, a visiting assistant professor and director of the program of Statistical and Data Sciences at Smith College, is enthusiastic about the initiative.

“It’s a huge win for us because our goals are perfectly aligned,” he said. “Five years ago, we weren’t talking about this, but today virtually every industry or company is probably collecting data about something or believe it will be useful to them.

“But the problem they face is finding someone to analyze it,” he went on. “They must be rooted in statistics, be a good programmer, and be able to link data of different styles and sizes. Just creating an informative graphic can be enough to make a difference if it can be easily digested.”

He explained that the term ‘big data’ refers to the problems people have when the volume of data they have is too large to manage, and that, unlike information collected in a clinical medical trial, almost all of it is observational and obtained from places ranging from cash registers to web server logs.

Students are recognizing the importance of the subject, however, and Smith College has created a minor in applied statistics that is overseen by its department of Statistical and Data Sciences. “Enrollment in statistics and data-science classes has doubled over the last decade,” said Baumer. “It’s a national trend, and although the tech industry is a male-dominated field, we have an opportunity to change that. It’s the right time to do it, and the job market is exceptionally strong.”

Charles Staelin agreed, and said data scientists must be well-versed in math and statistics as well as computer science.

Gareth Ross says MassMutual wants to create a pipeline of female college graduates

Gareth Ross says MassMutual wants to create a pipeline of female college graduates well-versed in the field of data science.

“The tech industry is desperate to find people with these skills and is gobbling them up,” the Smith College professor of Economics told BusinessWest. “The demand for these courses has grown tremendously, and we are seeing students enroll in classes from six different departments. All of these courses are overenrolled because students realize they need to have some familiarity with statistics, as it’s a skill they will need in the workplace.”

Smith had already begun to focus on adding courses before MassMutual approached the institution, but funding that will pay professors’ salaries will make a significant difference. “It will help us to get this off the ground more quickly than we could have otherwise,” Staelin said.

Amber Douglas, associate professor of Psychology and Education at Mount Holyoke College, said the school is vested in the same goal, and the merger between statistics and computer science is helpful to professors as well as students.

“We have 23 faculty members from different backgrounds who have been collaborating to develop a curriculum across a variety of disciplines, and as we speak, data is being analyzed across genres in different time periods,” she said. “So, even if students aren’t going into data science, they need to take an introductory course in the subject so they can take part in conversations and consider the ethical implications of using it in the workplace.”

She noted that Mount Holyoke had been moving in a parallel direction with MassMutual before they collaborated to pilot the program. “Data science is the fastest-growing industry, and although some larger universities have undergraduate programs, they tend to be focused without the breadth that only liberal-arts colleges can bring to it,” she said.

Mount Holyoke hopes to create a minor and standalone major in data science, and has two pending proposals to establish internships through its Nexus Curriculum to Career Program.

Sonya Stephens, Mount Holyoke’s vice president for Academic Affairs and dean of faculty, agrees that learning about data science at a liberal-arts college yields myriad benefits.

“One of the things we do well is create flexible thinkers who can work collaboratively. That’s important, as data science involves a lot of collaboration because statistics, economics, computer-science skills, and communication skills are involved,” she said.

“We want to increase the number of women prepared to use this science, as everything we do is data-driven due to the increasing amounts of information becoming available,” Stephens added. “It is a critical skill in almost every domain and is about collaboration, creativity, and analytic ability.”

She added that the college has been extraordinarily successful in producing women scientists in a variety of fields.

“We’re thrilled to be working with MassMutual, because we have a similar agenda,” Stephens noted. “We want to advance understanding of the field and empower faculty to do their best with it, and we see this as an opportunity to work with not only a local firm, but one that has a national presence that will further our goals.”

Bright Futures

Since colleges and universities can’t turn out data scientists fast enough, creating a local pipeline of women in the field is a sure pathway to success.

Ross says MassMutual will use graduates to create ways to inspire people to purchase insurance products they need.

“Everyone wants to retire, be secure, and make good financial decisions, but 50% of Americans are underinsured, and 30% have no retirement. So, data science will help us to know our customers well enough to custom-tailor recommendations for them,” he said. “We want to drive people to take action, and having access to incredible pools of talent will help us make real progress. Our focus is to get the best scientists we can working for us.”

As the two women’s colleges and UMass continue to move forward on a parallel track with MassMutual, the hope is that graduates in this emerging field will help not only the financial services giant, but all companies in Western Mass. thrive in a world increasingly driven by technology.

Daily News

BOSTON — The Executive Office of Labor and Workforce Development (EOLWD) released preliminary February 2015 estimates that show the Massachusetts total unemployment rate dropped to 4.9% from the January rate of 5.1%, a 0.2% decrease. Over the year, the unemployment rate fell by 1.1% from 6.0% in February 2014.

The share of working-age residents employed or unemployed, also known as the labor participation rate, was 65.9%, an increase of 0.3% since January. Compared with February 2014, the labor participation rate increased a full percentage point over the year. February 2015 estimates show that 3,430,500 residents were employed and 177,300 were unemployed. Compared with February 2014, February 2015 had 34,400 fewer unemployed, the largest annual decrease in the number of unemployed since October 2011.

Over the month, jobs were up 800, with a private-sector loss of 800. Since February 2014, jobs grew by 58,100, with 46,300 private-sector job gains. The sectors with the largest job gains over the year were education and health services and professional, scientific, and business services.

Daily News

HOLYOKE — The Dowd Agencies announced that Account Executive David Griffin Jr. has received the Certified Insurance Counselors (CIC) designation. This accomplishment is not mandated for the insurance industry, but provides an extensive knowledge base to benefit consumers.

“Prestigious designations like CIC are essential if you want to be considered among the leaders in our industry,” said John Dowd Jr., president and CEO of the Dowd Agencies. “It shows a true commitment to professionalism and excellence in the business of insurance sales. David is a rising star here in the Pioneer Valley business community, and we are proud of his accomplishments.”

The CIC program includes 20 hours of rigorous coursework for each of the five industry categories: personal insurance lines, commercial casualty insurance, commercial property insurance, life and health insurance, and agency management. After completing the coursework, Griffin completed the exams for each course and the final essay exam to earn his designation, all while working full-time and maintaining several community-based leadership positions.

The CIC program was developed in 1969 by the National Alliance for Insurance Education and Research. It continues to be the leading organization for creating, developing, and delivering practical continuing-education programs for insurance and risk-management professionals.

Griffin works in the Holyoke office of the Dowd Agencies. Since joining the firm in 2009, he has grown in his role and now assists the leadership team. He began his career in the insurance industry as a property and casualty underwriter for Liberty Mutual, where he supported the company in Schaumburg, Ill. and Charlotte, N.C., before joining the Dowd Agencies. He is a 2007 graduate of Bentley University, where he earned a degree in finance.

Additionally, Griffin supports the Holyoke Chamber of Commerce and volunteers on the boards of directors for the Holyoke Rotary Club, the Sisters of Providence Health System, and Wistariahurst.

Daily News

SPRINGFIELD — The Pioneer Valley Planning Commission (PVPC), on behalf of LiveWell Springfield, is one of just six organizations across the country to receive an award from the Leadership Conference Education Fund and PolicyLink to advance affordable, accessible transportation policy.

PVPC will use the funds to embed transit-equity principles into LiveWell Springfield, and will host local activities to engage, educate, and empower local leaders within communities of color to lift up the Equity Caucus agenda locally and federally. Specifically, PVPC is collaborating with Joseph Krupczynski and the Center for Design Engagement, Natalia Muñoz of Verdant Multicultural Media, and Evelín Aquino to expand the successful capacity-building sessions implemented in 2014 for emerging leaders in Springfield. (For a summary of this work, visit www.pvpc.org/content/new-video-building-skills-equity-and-engagement-planning).

“When we completed our three-and-a-half-year, HUD-funded equity and engagement work last year, we knew we needed more funding to expand our capacity-building workshops,” explained Catherine Ratté, principal planner and section manager at PVPC. “Our civic-engagement goal is not just to engage individuals from under-represented groups, but also to create pathways for them into positions of power. Participation in democracy, especially from communities that are too often left out, brings important voices to the table and makes sustainable growth and development possible.”

Equitable transportation investments are crucial to connecting people to jobs, educational opportunities, affordable housing, healthcare, and other basic needs. Through a coalition of more than 100 organizations, the Transportation Equity Caucus is charting a new course for transportation investments, focused on policies that advance economic and social equity in America. For more information, see www.equitycaucus.org.

Live Well Springfield, a movement to promote healthy eating and active living, has been working for the last few years putting systems into action that support safe and friendly walking and biking. As part of LiveWell Springfield’s work in 2012-14, PVPC facilitated creation of the city’s Pedestrian and Bicycle Complete Streets Plan, implementation guide, Complete Streets policy draft, and Complete Streets buildout plan and map (www.livewellspringfield.org).

Daily News

SPRINGFIELD — Following a successful inaugural year, Tech Foundry has turned its focus to filling this year’s class of students, beginning with an open house on Wednesday, April 8 at its headquarters on the ninth floor of 1391 Main St., Springfield. The open house begins at 5:30 p.m., and prospective students and parents are encouraged to attend.

In addition, the staff at Tech Foundry will be going into area schools and meeting with guidance counselors and other community influencers to drive as many applications as possible before the April 17 deadline to apply. Applications can be found at www.thetechfoundry.org.

Founded by Paragus IT CEO Delcie Bean, Tech Foundry is a nonprofit education and job-placement program looking to transform underemployed and overlooked populations into a powerful and robust workforce in the information-technology field. With partners such as Mass Mutual, the Davis Foundation, UMass, and Baystate Health, it raised nearly $450,000 to get started.

Tech Foundry aims to create a homegrown workforce for the many area businesses looking for tech professionals, and began the program this year with an inaugural class of high-school students. Upon completing the program and graduating high school, the goal is to place students in an entry-level IT job in the Valley in the $30,000-$40,000 salary range. In the long term, Tech Foundry aims to turn Western Mass. into a technology hub, attracting companies from all over the country to locate some of their high-tech jobs in the Pioneer Valley.

Daily News

SPRINGFIELD — In the Master of Science in Leadership (MSL) program at American International College (AIC), students learn the concepts and theories of leadership, qualities that effective leaders possess, and the impact leaders have on their organizations. An overarching concept of the program is entrepreneurial leadership — thinking and acting in new ways to lead organizations to their highest potential. Strategy and innovative concepts are used to explore and refine the skills needed to successfully lead an organization with the goal of enhancing each student’s individual effectiveness as a leader.

The MSL is a 33-credit program, comprised of 11 seven-week courses, each blended to include on-site and online components. Areas of concentration include higher-education leadership, designed to develop and enhance skills of future leaders in academia, and executive leadership, for those who aspire to reach top leadership roles in corporate and not-for-profit environments.

“All of AIC’s MSL program is taught through the lens of leadership, which sets this program apart”, said Kerry Barnes, director of Graduate Admissions at AIC. “And because it is cohort-based, students enter and remain as a group until they graduate. This fosters a close, team-based working relationship between the participants. Upon successful completion of the program, graduates will be prepared to serve as highly effective entrepreneurial leaders in their respective organizations.”

For more information, contact Barnes at (413) 205-3700 or [email protected]. To learn more about American International College’s graduate and undergraduate programs, visit www.aic.edu.

Daily News

SPRINGFIELD — The American Red Cross of Western Massachusetts will host a recruitment event and open house on Thursday, March 26 from 2 to 7 p.m. at its new location at 150 Brookdale Dr., Springfield.

The goal of the event is to showcase all of the volunteer opportunities available in community. Prospective volunteers will be able to visit table displays representing the programs and services of the Red Cross. Attendees can speak with active volunteers who can answer questions about what is involved.

Opportunities exist to respond to local disasters and provide relief to victims, including sheltering and feeding on larger events, working as a liaison with Red Cross partners, assisting with registration at blood drives, or staffing the reception desk. There are also openings to teach CPR, first aid, and preparedness education or help with various office-related tasks.

“The Red Cross provides the training and resources to enable our volunteers to truly make a difference in our community,” said Mary Nathan, disaster program manager.

The Red Cross asks that people consider sharing their time and talent to make a difference in the community, and visit the open house. Tours will be offered to all who attend. For more information, e-mail [email protected].

Daily News

SPRINGFIELD — The Gray House will hold its 24th annual Spaghetti Supper on Wednesday, March 25 from 5 to 7 p.m. at the Greek Cultural Center, 22 St. George St., Springfield.

This special event is a crucial fund-raiser for the Gray House, typically attracting about 400 attendees. Tickets for the event are $5 for adults and $3 for children, and may be purchased at the door. In addition to the supper, there will be a raffle and a silent auction. This year, first prize at the raffle is a foursome to the Ranch Golf Club in Southwick, valued at $400. The East Longmeadow Knights of Columbus Council #9960 will once again be cooking the meal for the spaghetti supper.

All proceeds will help the Gray House provide food, clothing, and educational services to neighbors in need. This year, the Gray House will honor Bay Path University (BPU) for its overall support.

“We’re excited to honor Bay Path and acknowledge their assistant director of Student Activities, Michelle Mirti, and Dr. Kathryn Wiezbicki-Stevens from the Psychology Department,” said Dena Calvanese, executive director of the Gray House. “These two women have introduced many fantastic Bay Path students to the Gray House, and some of those students have become dedicated, compassionate, and very active volunteers. The Gray House relies on volunteers, and the Bay Path community truly makes a difference for the Gray House and, more importantly, to the people we serve.”

The Gray House is a small, neighborhood agency located in and serving the North End of Springfield, one of the city’s poorest neighborhoods and one of the poorest in the state, where than 50% of residents live in poverty and struggle to meet their daily needs. The Gray House assists by providing food, clothing, adult education, and after-school and summer programming for children, and has been providing such support for 30 years and assisted nearly 11,000 people in 2014.

For more information or to purchase tickets, call (413) 734-6696, e-mail [email protected], or visit www.grayhouse.org.

Daily News

BOSTON — The Executive Office of Labor and Workforce Development (EOLWD) released preliminary January 2015 estimates Tuesday showing the Massachusetts total unemployment rate dropped to 5.1% from the revised December 2014 rate of 5.3%, a 0.2% decrease. This is the lowest unemployment rate since May 2008.

Over the year, the unemployment rate fell a full 1.0% from 6.1% last January. Over the month, jobs were up 2,600, with private-sector gains of 800 in six of the nine sectors. Over the year, the number of jobs grew by 68,000, with 56,600 private-sector job gains.

Annual year-end revisions released Tuesday also indicate unemployment rates were lower in all but three months from April 2012 through December 2014 than previously published. These revisions show that Massachusetts added 60,700 jobs in 2014 with private-sector job gains of 50,800. Education and health services; and professional, scientific, and business services sectors added the most jobs in 2014.

Features

BizDiffMakrsLOGO2011

Seventh Annual Gala Set for March 19 at the Log Cabin

The big night is almost upon us.

That would be March 19, of course, and the annual Difference Makers gala, an event that has become a not-to-be-missed networking opportunity and, much more importantly, an opportunity to celebrate groups and individuals who are making a difference in Western Mass.

The tradition began in 2009 with the first class of Difference Makers, which featured a diverse group that showed the many ways one can make a positive impact. It included Bill Ward, director of the regional Employment Board of Hampden County; Susan Jaye Kaplan, founder of GoFIT and co-founder of Link to Libraries; the Young Professional Society of Greater Springfield; and PeoplesBank President Doug Bowen and Kate Kane, managing director of the Springfield office of Northwestern Mutual, both of whom have donated countless hours to area nonprofits and economic-development-related agencies.

Each successive class has had both its own unique character and a common bond with all the others — individuals, groups, or companies who have stepped up and used their talents, energy, and imagination to improve quality of life in this region.

The class of 2015 HERE carries on that legacy. This year’s honorees are:


• Katelynn’s Ride:
The K-Ride, as organizers call it, was created in 2011 to honor the memory of Katelynn Battista, who lost her courageous battle to leukemia at age 11. The event raises money for both Baystate Children’s Hospital and the Dana Farber Cancer Institute through the Jimmy Fund. Locally, some of the funds awarded to Baystate have gone to support a new position, a nurse practitioner who acts as a liaison between the families of cancer patients and the teams of specialists that provide needed care.

• MassMutual: The financial-services giant is being honored not simply for the depth of its philanthropy or community involvement, but the strategic nature of such endeavors. Focused in three areas — education, economic development, and ‘community vitality,’ the company’s many contributions are long-term in focus with the goal of strengthening the community and building a quality workforce.

• Judy Matt, president of the Spirit of Springfield: For more than three decades, Matt has been at the forefront of coordinating family-focused events for the residents of Springfield and surrounding communities. That list includes Fourth of July fireworks, the annual pancake breakfast (once touted as the world’s largest), the Big Balloon Parade, and Bright Nights, the holiday lighting display that is on many national lists of must-see attractions.

• The new ownership team of the Student Prince and the Fort: Last summer, Rudy Scherff, second-generation co-owner of the Springfield-based institution known as the Student Prince and the Fort, announced that, if new ownership could not found, the iconic restaurant and tavern would likely close amid falling profits and rising costs. Into the breach stepped a somewhat unlikely group — Peter Picknelly, owner of Peter Pan Bus Lines; the Yee family, owners of the Hu Ke Lau in Chicopee and other restaurants; and Kevin and Michael Vann, father-and-son consultants who have worked with a number of restaurateurs over the years.

• Valley Venture Mentors: Through a host of initiatives ranging from monthly mentoring sessions to shared-workspace initiatives, to a new accelerator program which just welcomed its first cohort of 30 companies, VVM is, according to many observers, making real progress in creating an entrepreneurial renaissance in Springfield and the region as a whole.

The March 19 event will feature butlered hors d’oeuvres, lavish food stations, a networking hour, introductions of the Difference Makers, and remarks from the honorees. Tickets are $60 per person, with reserved tables of 10 available.

For more information or to order tickets, call (413) 781-8600, ext. 100, or go HERE.

Manufacturing Sections
Excel Dryer Gains Market Share by Touting Green Benefits

Denis (left) and Bill Gagnon show off XLERATOR

Denis (left) and Bill Gagnon show off XLERATOR models branded with company logos, one of the product’s aesthetic selling points.

If there’s one statistic that drives Excel Dryer, it’s this one: 85%.

That’s the percentage of commercial restrooms in the U.S. that eschew hand dryers for paper towels. That represents significant — and attainable — opportunities, said William Gagnon, vice president of marketing for the East Longmeadow-based company started by his father, Denis, in 1999. After all, when Excel launched its signature product, the XLERATOR, in 2001, that number was 90%. And it continues to shrink.

“Excel Dryer works with all commercial facilities because all businesses have restrooms,” he told BusinessWest, listing some segments that purchase the most hand dryers, including schools; the hospitality industry — including restaurants, hotels, resorts, casinos, and amusement parks — assembly areas like stadiums, convention centers, and concert venues; healthcare; government; retail stores; and transportation facilities like airports, DOTs, and public-transit centers. “We are very successful with all facilities that focus on saving time, money, and the environment.”

The challenge is educating people about the benefits of using high-speed, energy-efficient hand dryers, which improve the user experience compared to older dryers, he said, adding that the XLERATOR dries hands three times faster than conventional hand dryers.

But the education efforts are working, and so is word of mouth.

“Since this new category of hand dryers has become available, hand dryers have gained significant traction versus paper towels,” Gagnon said, citing a report from Dodge Data and Analytics that Excel Dryer products are now listed among the specifications in more than half of new commercial construction projects that include hand dryers. “This means that architects and interior designers working in the commercial-restroom field prefer Excel Dryer models to any others on the market.”

Indeed, the XLERATOR’s initial success — it burst onto the market with a 700% increase in sales between 2001 and 2008 — was no fluke; the company continues to record double-digit growth each year, and 2014 was the best year in Excel’s history.

In fact, Gagnon says Excel has done nothing less than revolutionize the hand-dryer industry, changing the environment in commercial restrooms in more ways than one.

Heating Up

Environmental concerns are, in fact, at the top of Excel’s marketing strategy, but Gagnon said it’s fighting a messaging war with paper-towel manufacturers.

Specifically, he noted that paper-industry giants fund studies claiming that recycled paper towels must be better for the environment than electric hand dryers. “That couldn’t be further from the truth,” he added, claiming that Excel’s high-powered dryers actually represent a 70% reduction in carbon footprint compared to recycled paper towels.

“The paper industry also likes to say that paper towels are more sanitary,” he went on, “but independent, third-party studies from leading academic and research organizations debunk this myth time and time again.”

He cited a study from the Mayo Clinic that found no difference between paper towels and hand dryers in removing bacteria from washed hands. However, another study published in the American Journal of Infection Control found 17 species of bacteria on unused, recycled paper towels, and noted that this may have implications in industrial and clinical settings, like hospitals, which house immunocompromised individuals. “When a leading publication about infection control warns against using paper towels in healthcare settings,” Gagnon said, “that’s a pretty strong statement.”

To further emphasize the company’s dual emphases on cleanliness and ecological impact, Excel Dryer recently launched a new product, the XLERATOReco, which uses what Gagnon calls “no-heat technology” to dry hands quickly using only 500 watts.

“It offers all the same features and benefits of the original XLERATOR hand dryer, except for the heating element,” he explained. “This hand dryer significantly reduces energy consumption and is the best choice for facilities looking to reduce costs and energy usage.” He added that it’s also an attractive choice for facilities in warmer climates where the heating element is not as beneficial.

Even the original XLERATOR, because it dries hands so quickly, uses 80% less energy than conventional hand dryers, Gagnon said, and provide a 95% cost savings versus paper towels, once the initial cost of installation is recouped — typically, within one year. Add it up, and the Excel team believes it has a winning formula for continued growth, and not just domestically.

“Approximately 25% to 30% percent of our sales are exported outside of the United States, and we are experiencing tremendous growth in international markets,” he told BusinessWest. “For example, the European adoption rate of energy-efficient technology is significantly higher than here in the U.S. They have much stricter energy restrictions and less room in landfills for waste, so high-speed, energy-efficient hand-dryer technology is much more prevalent there.”

In fact, he added, the ratio of hand dryers to paper towels in commercial restrooms in Europe is three to one, a stark reversal of the U.S. model. “As awareness for energy conservation increases, environmentally friendly, energy-efficient hand-dryer adoption rates will increase on a global scale. The United States is not as far down the path of adopting sustainable solutions, but the demand in European markets is a good indication that energy-efficient technology is the way of the future.”

At the same time, Gagnon said, Excel has managed to keep its manufacturing base in East Longmeadow, using Kaizen Cell procedures to become more efficient instead of cutting costs by moving operations overseas, like others in its industry have done. In doing so, Excel continues to add manufacturing jobs locally.

Giving a Hand

Despite its continued growth, Excel isn’t resting on its success. It has added adjustable speed and sound control for sound-sensitive areas, and a HEPA filtration system and Microban anti-microbial wall guards to support hygienic standards. Excel also recently unveiled a sixth-generation motor for longer lifespan. Now, the control assembly features error codes to make maintenance easier.

On the aesthetic side, the device’s custom digital image covers can feature corporate colors, logos, images, and taglines. “You can see our custom covers here locally at the Naismith Memorial Basketball Hall of Fame and all across the globe,” Gagnon noted.

“Big brands like Starbucks, Dunkin Donuts, Coca-Cola, and even the New England Patriots have them in Gillette Stadium,” he added. “It’s great to see companies support sustainable solutions and co-brand the XLERATOR hand-dryer models with their unique style. It says a lot when an organization like the Patriots believes in your brand enough to put their logo on your product.”

The covers can also feature sustainable messaging, including statistics from the EPA, explaining why hand dryers are a better choice for the environment than paper towels, Gagnon said, adding that customers have increasingly come to appreciate the green appeal of the product.

In fact, Excel is the first hand-dryer company to become affiliated with the U.S. Green Building Council (USGBC), which hosts the largest green-building trade show, and is the force behind LEED (Leadership in Energy and Environmental Design) certification for environmentally friendly buildings. “We don’t just talk the talk; we walk the walk,” Gagnon added. “Our latest Excel Dryer corporate office expansion was LEED Gold-certified.”

In addition, the company touts its membership in the Green Building Initiative and the Sustainable Buildings Industry Council, and endorsements by the Green Restaurant and Green Hotels Assoc. and a listing on the GreenSpec guide to ecologically conscious building products.

“According to the EPA, one ton of paper towels requires 17 trees, pollutes 7,000 gallons of water, and takes up 3.3 cubic yards of landfill space,” Gagnon noted. “This is just too taxing on our environment. We need to find better, sustainable solutions. Going green is no longer just a movement; it’s becoming the expectation, and we are proud to be a catalyst for positive change.”

In addition, Excel is an original seed sponsor of the Green Apple Day of Service, a program of Green Apple, a cause-marketing initiative of the USGBC Center for Green Schools.

“Three years ago, they launched a national day of service, challenging school officials to improve education facilities and promote a safer, healthier, and more sustainable place to learn,” he explained, adding that Excel has participated each year by donating custom-covered Green Apple XLERATOR hand dryers to schools around the world. The Green Apple dryers are available for any facility to purchase, and a part of the proceeds goes back to support the Green Apple initiative. The next day of service is scheduled for Sept. 25.

“As awareness of green industry has grown, so has our business,” he said, “and we look forward to continue partnering with green-industry thought leaders and organizations to continue building momentum.”

(Rest)room for Growth

To that end, Gagnon anticipates sharing more developments in the coming year, from a hand-dryer model compliant with the Americans with Disabilities Act to a new, integrated sink system that features the latest XLERATOR technology.

“We continue to focus on innovative solutions for the industry,” he told BusinessWest. And with so many commercial spaces still dependent on paper, he knows there are plenty of minds left to change.


Joseph Bednar can be reached at [email protected]

Company Notebook Departments

MassMutual Announces 2014 Financial Results
SPRINGFIELD — Massachusetts Mutual Life Insurance Co. announced strong consolidated statutory financial results for 2014, including a substantial increase in earnings and net income, record sales in key businesses, and highest-ever levels of assets under management, statutory surplus, and total adjusted capital. The company reported that, for the year ended Dec. 31, 2014, sales of whole-life insurance were $418 million, up 20% from the prior 12 months — representing the ninth consecutive year of record highs — while retirement-plan sales rose 23% to $9.1 billion, also a record. The net gain from operations before policyowner dividends and taxes — the company’s primary earnings measure as a mutual company — was up 27% to $2.2 billion. Further, MassMutual’s highest-ever levels of statutory surplus and total adjusted capital — both key indicators of the company’s overall financial stability — were $14.2 billion and $16.4 billion, respectively, and continued to provide the company with substantial financial resources that help deliver long-term financial confidence and security to policyowners and customers. “I am pleased to report that 2014 was another tremendous year for MassMutual,” said Roger Crandall, MassMutual’s chairman, president, and CEO. “By delivering record results, outpacing growth in our industry, and increasing our financial strength, we performed favorably against the backdrop of a U.S. economy that continued a slow but steady rebound in 2014. Our results further illustrate our powerful momentum and have positioned the company for another great year in 2015.” He added, “through our people, products, and solutions, we continued to take steps to build a better company for our policyowners and customers, and deliver on our purpose to help people secure their future and protect the ones they love.” While dividends are not guaranteed, MassMutual’s board of directors approved an estimated 2015 dividend payout of $1.6 billion, which reflects a dividend interest rate of 7.10% on eligible participating life-insurance policies, highest among its mutual competitors. Also driving MassMutual’s 2014 success was its growing network of financial professionals, who help people gain confidence by bringing clarity and solutions to some of the biggest financial challenges they face. MassMutual expanded that network by 6% over 2013 to more than 5,500 financial professionals at the end of 2014, an all-time high.

The Spa Opens for Business in Westfield
WESTFIELD — New England Dermatology & Laser Center announced the opening of the Spa, a med spa located at 57 Union St. The new med spa at New England Dermatology & Laser Center boasts a peaceful, rejuvenating atmosphere and a complete menu of services designed to relax and revitalize. “The Spa provides restorative and nourishing treatments, including your favorite spa services and products, in addition to a complete line of medically supervised esthetic procedures,” said Dr. Stanley Glazer, a board-certified physician with over 40 years experience in dermatology. “The Spa offers guests an escape from the rigors of the day-to-day by focusing on inner and outer wellness.” Glazer is joined at the Spa by Dr. Michael Loosemore, a board-certified physician with nearly 10 years of experience in dermatology and dermatologic surgery; aesthetic nurse specialist Mary Jo Devlin; aesthetic supervisor Laurie Circosta; and clinical operations manager Shannon Page. The Spa’s full menu of services include customized clinical skin care, massage and body treatments, facials, manicures, pedicures, makeup, and waxing. Also available are laser treatments including hair removal and fine-line treatment, and medical esthetics like microneedling, microdermabrasion, Botox injections, dermal fillers, and laser treatments. The Spa provides restorative and nourishing treatments for both men and women, as well as teens. For more information, visit westfieldspa.com.

CDH Expands Pharmacy as Part of New Cancer Center

NORTHAMPTON — Cooley Dickinson Hospital recently went live with the operation of its expanded pharmacy, which is the first visible and tangible part of the Massachusetts General Cancer Center at Cooley Dickinson Hospital. “Renovations to the pharmacy are an essential underpinning to the future of cancer care at Cooley Dickinson,” said Dr. Mark Novotny, chief medical officer. An expanded pharmacy with new oncology pharmacy staff allows Cooley Dickinson to offer people living with cancer the same treatment regimens, protocols, and safety for chemotherapy and radiation that Mass General Cancer Center physicians use. “This is about getting Mass General Cancer Center quality at Cooley Dickinson Hospital,” said Dr. Sean Mullally, medical oncologist and medical director of the CDH cancer center. In addition, the oversight of the Massachusetts General Hospital Cancer Center means people newly diagnosed or living with cancer no longer need to decide if they should go to Boston for care. “They can come here, and their team will help them decide what care they should receive and where,” Novotny said. The renovated pharmacy includes a new sterile-preparation space with separate rooms for chemotherapy and intravenous compounding. Chemotherapy is drug treatment given in pill, injection, and intravenous forms to kill cancer cells. The sterile-prep area has positive air pressure and hoods that filter air to prevent possible contamination while preparing the drugs. The chemotherapy prep area has negative air pressure to reduce the risk of chemotherapy exposure and specialized chemotherapy hoods that filter air to prevent contamination and preserve negative pressure to protect staff. Improved storage, more automation, and fail-safe technologies reduce the risks of introducing errors when dispensing medications from the pharmacy. Chemotherapy regimens will be reviewed and approved by on-site oncology clinical pharmacists and prepared by chemotherapy pharmacy technicians dedicated to the cancer center. The renovations to the pharmacy were needed to provide the right chemotherapy hoods, space, sterile prep areas, and ventilation for mixing chemotherapy according to best practices. In addition, the renovations and expanded space increase the standard of care for all Cooley Dickinson patients with an increased focus on quality and safety.

Springfield College Program Recognized by National Organization
SPRINGFIELD — The Springfield College Strength and Conditioning Graduate Program has again received acceptance into the National Strength and Conditioning Assoc. (NSCA) Education Recognition Program (ERP) for the next three years. “The graduate strength and conditioning program provides challenging academic coursework combined with internship opportunities that in many instances lead to student employment,” said Tracey Matthews, dean of the School of Health, Physical Education, and Recreation. “Dr. Brian Thompson has built a stellar program, and this achievement is evidence of the commitment and passion our faculty place in our graduate programs. We are extremely proud of this recognition. This further affirms the strength of our program.” A new benefit of having ERP acceptance will be the opportunity for Springfield College to host an Exam Prep Live Clinic providing students a comprehensive review of information most relevant to the certified strength and conditioning specialist (CSCS) and the national strength and condition association-certified personal trainer (NSCA-CPT) exams. As a NSCA Exam Prep Live Clinic host school, Springfield College students would be able to take advantage of a discounted rate when registering for the exam, as well as discounted rates on all CSCS and NSCA-CPT exams. Additional benefits for the college resulting from the ERP acceptance include a strong presence on the NSCA’s official website, a listing in the NSCA membership newsletter that is distributed to professional and associate members, and the opportunity for the college to receive up to three complimentary career postings on the nsca.com career-resources page for the three-year period. The Springfield College Strength and Conditioning Graduate Program prepares students to work with athletes as strength and conditioning coaches in secondary-school, collegiate, professional, and private settings. Students develop the skills and knowledge needed to design physiologically sound programs that enhance athletic performance, as well as the coaching skills needed to implement the programs.

Country Nissan Wins DealerRater Consumer Satisfaction Award

HADLEY — Country Nissan has been awarded a 2015 DealerRater Consumer Satisfaction Award, a recognition auto dealerships can earn by delivering outstanding customer service as rated by online consumer reviews. DealerRater, the car-dealer review site for consumers, created the Consumer Satisfaction Awards to enable online car shoppers to instantly spot car dealerships that provide high-quality customer service. Country Nissan has achieved consistently high marks on the DealerRater website, placing it among the top dealerships nationwide. Online shoppers visiting Country Nissan’s dealer review page on DealerRater.com will find a “2015 Consumer Satisfaction Award winner” designation.

Renaissance Advisory Services Moves to Ludlow
LUDLOW — Renaissance Advisory Services, LLC announced its expansion and relocation to Ludlow. A ribbon-cutting ceremony was held recently with staff members, invited guests, and representatives of the East of the River 5 Town Chamber of Commerce in attendance. State Rep. Thomas Petrolati (D-Ludlow) performed the ceremony. According to managing director Werner Maiwald, Ludlow was selected due to the convenient access to current clients. Renaissance Advisory Services, LLC is a fully independent financial-advisory firm that works with individual and corporate clients. The firm offers portfolio services such as 401(k), IRA, personal retirement, and distribution-planning services. It also offers gas and oil syndication, fixed income accounts, corporate buy/sell, corporate executive insurance, high-income disability planning, long-term care planning, and charitable giving plans. The firm consists of two primary advisors, Werner Maiwald and Michael Hurst, who have a total of 65 years combined experience. The firm is presently seeking a third advisor. Gail Sherman, past president for the Greater Chicopee Chamber of Commerce, is the executive marketing director; Christine Maiwald serves as corporate administrator; and AnnMarie Gaudette is the receptionist. “We are unique because we are long-term advisors; we are not day traders,” said Maiwald. “We only bring on a limited number of new clients each year, which allows us to fulfill our investment philosophy and maximize our service capabilities. The financial well-being of our clients is our ultimate goal.” For more information, visit www.renadvisorysvcs.com.

Departments People on the Move

Meyers Brothers Kalicka, P.C. announced the following:
• Kayla Helitzer, MSA, has been hired as an Associate. Helitzer began her career at MBK as an intern before acquiring her current position. She holds a master’s degree in accounting from the Isenberg School of Management at UMass Amherst. In her free time, she participates in the Young Professional Society of Greater Springfield, volunteers at the Knesset Israel synagogue, and enjoys skiing and snowboarding;
• Joseph Vreedenburgh, MSA, has been hired as an Associate. Vreedenburgh comes to MBK with a background as a corporate accountant and experience with small to medium-sized businesses, as well as government entities. This experience provides him with a unique perspective as an auditor at the firm. He holds a bachelor’s degree in business administration from the University of Washington and a master’s degree in accounting from UMass Amherst. He is a member of Northampton Area Young Professionals and enjoys hiking and mountain biking; and
• Brandon Mitchell, MSA, CPA, has been hired as an Associate. Mitchell specializes in audits of commercial and not-for-profit entities, reviews and compilations of financial statements for small businesses and individuals, and tax-return preparations. Before joining the firm, he worked as a business manager for a locally owned business. He holds a bachelor’s degree in business management and a master’s degree in accountancy from Westfield State University and devotes much of his spare time to his alma mater’s Mentoring Program.
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Christine Phillips

Christine Phillips

PeoplesBank announced the appointment of Christine Phillips as vice president, Human Resources. In her new position, Phillips will monitor and administer the bank’s human-resources policies and recruitment plan, oversee employee relations, administer employee benefits, and serve as the bank’s EEO/AAP officer. Phillips brings more than 15 years of human-resources experience including recruiting, performance analysis, and compliance. She not only helped a variety of organizations recruit top talent, she also helped operate a successful human-resources company. A member of the AIM Human Resources Group, Phillips holds a bachelor’s degree from UMass Amherst. She is a member of the South Hadley School Committee, the PTA president of Plains School, and a board member of St. Patrick’s CYO Basketball.
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Elizabeth Hukowicz

Elizabeth Hukowicz

Elms College has appointed Elizabeth Hukowicz dean of the newly established School of Graduate and Professional Studies. Hukowicz has been the associate academic dean of the Division of Graduate Studies and Continuing Education since 2005. Under her leadership, the number, scope, and complexity of programs in her department has increased tremendously. In recognition of this growth, the division has been restructured into a school, with Hukowicz appointed as the first dean. “The new school will serve our non-traditional and adult learners, and also highlight the importance of these programs to the strength and vitality of the institution,” said Walter Breau, vice president of academic affairs. Added Hukowicz, “this restructuring will allow the school to offer a broader array of degree options and services for adult learners on and off campus. The adult learner is at the core of what we do, and we will provide increased opportunities to better serve the adult learner in and out of the classroom, wherever and however that may be. We will continue to find new and better ways to make students successful.” Elms College offers graduate-degree programs in accounting, applied theology, autism-spectrum disorders, education, healthcare leadership, management, and nursing. The college also offers certificates of advanced graduate study in autism-spectrum disorders, communication sciences and disorders, and education.
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Mike Harsh

Mike Harsh

FloDesign Sonics Inc. announced it has added Mike Harsh to its board of directors. Harsh served as vice president and chief technology officer for GE Healthcare until December 2014 and led its Global Science and Technology Organization. “The addition of Mike to our board will have a profound impact on our company,” said founder and CEO Stanley Kowalski III. “Mike has personally been involved with the research and development of acoustic-based products in life sciences. He has the ability to get into the details while envisioning our global strategy. We are delighted to have him join our team.” Added Harsh, “I am really excited to be part of FloDesign Sonics. Their entrepreneurial sprit is contagious, and the convergence of this unique and innovative application of acoustics to filtration will unleash a new tool in healthcare that can also be leveraged into other industries.” Harsh led the global Science and Technology Organization for GE Healthcare, a $18 billion business unit of General Electric focusing its research on the development of innovative diagnostics, healthcare IT, medical imaging and information technologies, medical diagnostics, patient-monitoring systems, biopharmaceutical-manufacturing technologies, and technologies that facilitate new drug discovery. Harsh began his career at GE in 1979 as an electrical design engineer in nuclear imaging, and subsequently held numerous design and engineering management positions with X-ray, ultrasound, MRI, patient monitoring, and information technologies. He was also the global technology leader of the Imaging Technologies Lab at the GE Global Research Center, where he led the research for imaging technologies across the company, as well as the research associated with computer visualization/image analysis and superconducting systems. He was named an officer of General Electric Co. in November 2006. Harsh earned a bachelor’s degree in electrical engineering from Marquette University, and he holds numerous U.S. patents in the field of medical imaging and instrumentation.
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Luis Santamaria

Luis Santamaria

Luis Santamaria has been chosen as Greenfield Community College’s new director of Campus Public Safety. He will oversee GCC’s Campus Public Safety department and serve as GCC’s chief of police. Santamaria leaves his position as associate director of Public Safety for Curry College in Milton. Prior to his work at Curry College, he served as a sergeant for Tufts University for nine years and as a campus police officer at Simmons College and officer in charge at Western New England University. Santamaria graduated summa cum laude with a bachelor’s degree in criminal justice and a master’s degree in criminal justice administration from Western New England University. He served as vice president of his class at the Special State Police Academy. He holds EMT certification and has certification as a MCJTC sexual assault investigator, defensive tactics instructor, and rape aggression defense instructor. He is bilingual in English and Spanish.
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Kate Bechtold

Kate Bechtold

Anthony Scibelli

Anthony Scibelli

Following nationwide searches, Cooley Dickinson Hospital President and CEO Joanne Marqusee announced that two healthcare executives, Katherine Bechtold and Anthony Scibelli, have joined the organization’s senior leadership team. Bechtold has been selected as Cooley Dickinson Health Care’s vice president of patient care services and chief nursing officer. “I am very excited to have someone with Kate’s depth of experience, clear commitment to quality care and service excellence, collaborative style, and ability to inspire staff at all levels join the senior leadership team,” Marqusee said. Added Bechtold, “I am excited about this wonderful opportunity to lead nursing and patient-care services at Cooley Dickinson. I was impressed with the commitment to patient care that I heard from staff and medical staff alike and look forward to being part of the new leadership team that Joanne Marqusee is building.” Most recently, Bechtold served as the senior vice president and chief nurse executive for MultiCare Health System in Tacoma, Wash., where she oversaw system-wide nursing and clinical policies, case management, social work, and quality care for the five-hospital system and its primary-care, urgent-care, and specialty clinics. She also served for eight years as chief nursing officer and vice president of patient care at Centura Health Systems in Englewood, Colo., and Saint Anthony Hospital System. She counts among her accomplishments leading Saint Anthony Central Hospital to one of the highest scores in the nation for nursing quality indicators and significantly reducing nursing-management turnover rates. Scibelli has joined Cooley Dickinson Health Care as vice president, operations and chief administrative officer. He will supervise a number of departments, including Facilities, Housekeeping, Transport, Security, Nutrition, Lab, Imaging, and Human Resources. “I am very excited that a leader with Tony’s range of experience, dedication to service excellence, and ability to lead teams and promote teamwork has accepted this important position. He will add much to the new senior leader team we are building,” Marqusee said. Scibelli has most recently served as senior vice president, Human Resources, Support Services, and Post Acute Operations at Mohawk Valley Health System in Utica, N.Y., which resulted from the affiliation of Faxton-St. Luke’s Healthcare and St. Elizabeth Medical Center. He oversaw a range of functions, including Human Resources, Facilities Management, Support Services, Home Care, and Long-term Care. Scibelli joined Faxton-St. Luke’s Healthcare in 2004 as vice president, Human Resources and was promoted several times there. Scibelli earned a bachelor’s degree at Worcester State College and master’s degrees from Lesley College in Cambridge and SUNY Albany.
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Patrick McCarthy, Sodexo Dining Services general manager for the Loomis Communities, has been selected for the Sodexo National Emerging Leaders program, joining 29 of his peers who have been identified as leaders in their field. The Sodexo Emerging Leaders program consists of an intensive, nine-month leadership-development course focusing on leadership at a strategic level. The course study includes trainings at the Sodexo North American headquarters in Gaithersburg, Md., as well as peer project assignments and online interactive trainings. Prior to working for Sodexo and the Loomis Communities, McCarthy attended classes at the Culinary Institute of America and owned restaurants in the Pioneer Valley.

Agenda Departments

Speed-networking Event
March 11: Back by popular demand, the Affiliated Chambers of Commerce of Greater Springfield (ACCGS) will hold an afternoon of speed networking on March 11 at Frank Webb’s Bath Center, 145 Performance Blvd., Springfield, followed by an evening of informal networking at its After 5. The combination of events will provide attendees the opportunity to meet new contacts in a formal manner, then continue conversations in an informal and casual setting. The core concept to speed networking is the ‘elevator speech,’ a short summary of an individual, business, organization, product, or service that a person could deliver in the time span of a short elevator ride. Attendees will be divided into groups A and B. Members of each group will be seated across from each other. Each member of Group A will have 60 seconds to give his or her elevator speech to a member of Group B. A bell will ring, signaling the 60-second time is up, and each member of Group B will then get a chance to speak. The facilitator will signal when the 60 seconds are up again, and members of Group A will then move one seat to the right and begin the process again with a new partner. The round-robin format of networking will continue until the event is over. The event begins at 3:30 p.m. with registration and instructions. To accommodate the event, no admittance will be allowed after 3:55 p.m. The event ends at 5 p.m., and the After 5 runs from 5 to 7 p.m. Reservations are $20 in advance, $25 at the door, and only members of the ACCGS, Springfield Chamber of Commerce, or East of the River Five Town Chamber of Commerce are eligible to participate. Reservations include a complimentary ticket to the After 5. Reservations for the After 5 only are $5 for members, $10 for general admission. The After 5 is open to the general public. Reservations may be made online and in advance at www.myonlinechamber.com or by contacting Sarah Mazzaferro at [email protected].

New Lecture Series
March 12: BusinessWest and the Healthcare News are pleased to announce a new lecture series presented by Comcast Business. This series of lectures, panel discussions, and presentations will address timely and important business information, and is an ideal opportunity to meet industry leaders and network with area business professionals. The first event in the series, called “Technology Has the Power to Change Healthcare,” will be hosted by La Quinta Inn & Suites, 100 Congress St., Springfield. Panelists include Neil Kudler, vice president and chief medical information officer for Baystate Health; Michael Feld, CEO of VertitechIT and acting chief technology officer of Baystate Health and Lancaster General Hospital; and Delcie Bean IV, CEO, of Paragus Strategic IT. Registration begins at 7:15 a.m., followed by breakfast and networking at 7:30 a.m. and the panel discussion from 8 to 9 a.m. Admission is free, provided by Comcast Business, but RSVP is required by Thursday, March 5. Sign up online at businesswest.com/lecture-series, or call (413) 781-8600, ext. 10, for more information.

Celebrate Springfield Dinner
March 12: DevelopSpringfield will host its fourth annual dinner event in celebration of Springfield and the many accomplishments the community has achieved over the past year, along with exciting new initiatives underway. The event will take place from 6 to 9 p.m. at the MassMutual Center in Springfield. Festivities will include a reception with live music by the Eric Bascom Trio, auction activities, a cash bar, and hors d’oeuvres, followed by dinner, a brief program, and presentations. Platinum sponsors this year are MassMutual Financial Group, Baystate Health, and Health New England. Many other local businesses and organizations are also supporting the organization’s work as sponsors and participants at the event. DevelopSpringfield will once again present its Partner in Progress Award to recognize the outstanding contributions of three individuals toward revitalization in Springfield. Honorees are selected for their leadership and ability to motivate and inspire others. This year’s honorees are Jerald Griffin, co-founder of Harambee and the Stone Soul Festival; Kevin Kennedy, chief development officer for the city of Springfield; and Evan Plotkin, president and owner of NAI Plotkin. In addition to the program and award presentations, greetings will be provided by Springfield Mayor Domenic Sarno and Jay Ash, newly appointed secretary of the Commonwealth’s Executive Office of Housing and Economic Development. All event proceeds will support DevelopSpringfield’s redevelopment initiatives, projects, and programs. More than 450 attendees — including federal, state, and city officials; leaders from the business and nonprofit communities; and local residents — are expected to come together in support of ongoing efforts to advance development and redevelopment projects, stimulate and support economic growth, and expedite the revitalization process within the city. Registration and sponsorship information is available at www.developspringfield.com or by contacting Paige Thayer at (413) 209-8808 or [email protected]. Tickets cost $75 per person, and RSVP is required by Monday, Feb. 23.

PWC Luncheon
March 18: Tracy Noonan, co-owner of Wicked Good Cupcakes, will keynote the Headline Luncheon of the Affiliated Chambers of Commerce of Greater Springfield’s affiliate, the Professional Women’s Chamber (PWC), from 11:30 a.m. to 1 p.m. at the Carriage House at Storrowton Tavern, 1305 Memorial Ave., West Springfield. Noonan and her daughter, Danielle Vilagie, took their Cohasset-based cupcake baking company national after appearing on the ABC hit show Shark Tank. Wicked Good Cupcakes began when the mother-daughter team took cake-decorating classes as a way to spend quality time together. After posting their work online for friends and family, they found themselves being asked to create cupcakes for various events. The demand for their product became so high that they opened their first retail location in Cohasset in October 2011. As the reputation of their product grew, they found themselves getting hundreds of requests to ship their product across the country. However, they could not find a way to effectively ship cupcakes and have them arrive intact and fresh. That’s when they came up for the idea of a cupcake in a jar. Filling jars with freshly baked layers of cake, frosting, and filling, they were able to create a product that would stay fresh up to 10 days without refrigeration and could be easily shipped. The company’s popularity quickly grew, and, in 2013, Noonan and Vilagie appeared on Shark Tank, striking a deal with Boston-based shark Kevin O’Leary of O’Leary Ventures, and expanding their business by more than 600%, including a new retail location in Faneuil Hall in Boston and expanded facilities to handle online orders. In addition to cupcakes, the company’s product line now also includes gluten-free options, as well as pies, cheesecakes, and brownies in a jar, as well as French macaroons. Advance reservations for the luncheon are suggested and cost $25 for PWC members and $35 for general admission. Register online at www.myonlinechamber.com or by e-mailing [email protected]. PWC members who are season-pass holders must pre-register for the event by emailing [email protected].

‘Acting Skills for Real Life’
March 19 to April 16: The Division of Graduate and Continuing Education at Westfield State University will offer a class called “Acting Skills for Real Life: How to Connect and Communicate” on Thursday nights, March 19 through April 16, from 6 to 8 p.m. Students will learn about basic acting skills and theories, and how they can be applied to everyday situations such as job interviews and social settings, in addition to performances and public speaking. Course content includes vocal, movement, and imagination warmups and theatre games; improvisations around a specific set of circumstances, including real-life situations and role reversal; developing stage presence; and, if the class chooses, rehearsal and class performance of a brief scene or monologue as a rehearsed reading or ‘off book.’ The course will be taught by Nadia Creamer, who has a long career as a performer and a teacher of performing arts. Creamer was co-artistic director of Impulse Theatre and Dance for 28 years in New York, where she received more than 60 grants for her work. She was also a faculty member at New York University, Russell Sage, College of St. Rose, and Columbia-Greene Community College. The cost of this course is $80. Registration will be accepted until the first night of class. For more information and to register, contact Brandon Fredette at (413) 572-8033 or [email protected].

Mini-Medical School
March 19 to May 7: Baystate Medical Center’s Mini-Medical School, which begins its spring session on March 19, will give area residents a reason to come out of hibernation from the long, cold, snowy winter and join others interested in the expanding field of medicine. Mini-Medical School program is an eight-week health education series featuring a different aspect of medicine each week. Classes this spring will include sessions on various medical topics, such as surgery, emergency medicine, anesthesiology, pathology, and several others. Many of the ‘students,’ who often range in age from 20 to 70, participate due to a general interest in medicine and later find that many of the things they learned over the semester are relevant to their own lives. The goal of the program, offered in the hospital’s Chestnut Conference Center, is to help members of the public make more informed decisions about their healthcare while receiving insight on what it is like to be a medical student — minus the tests, interviews, and admission formalities. Each course is taught by medical-center faculty who explain the science of medicine without resorting to complex terms. Baystate Medical Center is the Western Campus of Tufts University School of Medicine and is the region’s only teaching hospital. All classes are held Thursday nights starting at 6 p.m. and run until 8 or 9 p.m., depending on the night’s topic. No basic science knowledge is needed to participate. Each participant is required to attend a minimum of six out of eight classes in order to receive a certificate of completion. Tuition is $95 per person and $80 for Senior Class and Spirit of Women members. Register for the spring semester of Mini-Medical School by calling (800) 377-4325. For more information, visit www.baystatehealth.org/minimed.

Difference Makers
March 19: The sixth annual Difference Makers award program, staged by BusinessWest, will be held at the Log Cabin Banquet & Meeting House. Difference Makers is a program, launched in 2009, that recognizes groups and individuals that are, as the name suggests, making a difference in this region. The class of 2015 — Katelynn’s Ride, MassMutual Financial Services, Judy Matt, Valley Venture Mentors, and the new ownership group of the Student Prince and the Fort — was profiled in the Feb. 9 issue. Tickets cost $60 per person, and reserved tables of 10 are available. To order tickets, call (413) 781-8600, ext. 100, or e-mail [email protected].

Stronger Businesses Program
March 20: The Stronger Businesses Program will take place at the Business Growth Center at Springfield Technology Park. Designed for business owners who are focused on growth and want to take a fresh look at their markets, revenues, and operations, this workshop meets for five mornings over a seven-week period and includes two private technical-assistance sessions, one price for up to three people per company, and peer-mentoring sessions over breakfast. “It is specifically designed not to be Business 101,” said Karen Utgoff, co-founder and facilitator of the program. “The series emphasizes active learning and immediate application of specific tools and techniques to gain fresh perspective and identify opportunities and challenges, with the goal of turning those insights into actionable steps.” Added Laurie Breitner, the program’s other co-founder and facilitator, “we were gratified to learn from participants in earlier sessions that they found the program very useful, and all reported that they had improved their businesses and made well-defined plans for future growth.” The Business Growth Center has again received a grant from the Massachusetts Growth Capital Corp. to support the Stronger Businesses Program. Business owners from underserved communities are particularly encouraged to attend. Additional information about this and other programs is available at www.businessgrowthcenter.org/seminars-workshops or by contacting Mary Marquez, assistant program manager, at [email protected] or (413) 355-5680.

High-speed Rail Discussion

March 24: The Affiliated Chambers of Commerce of Greater Springfield (ACCGS) will present a Pastries, Politics, and Policy program called “Riding the Rails: High-speed Rail Service from Springfield to Boston,” from 8 to 9 a.m. at the TD Bank Conference Center, 1441 Main St., Springfield. State Sen. Eric Lesser and Tim Brennan, executive director of the Pioneer Valley Planning Commission (PVPC), will discuss Lesser’s recently filed feasibility bill requiring the Mass. Department of Transportation to conduct a study on the viability of high-speed rail access between Springfield and Boston. They will also address the need for this service and how it can positively impact Western Mass. economies. While running for Senate, high-speed rail was the top priority in Lesser’s campaign platform, and, since being elected, has worked extensively on this issue. Brennan is an advocate for the high-speed east-west rail and, with the PVPC, is involved heavily in preparation for its possible implementation. The program cost is $15 for chamber members, $25 for general admission. For more information, contact Sarah Mazzaferro at [email protected] or (413) 755-1313.

Not Just Business as Usual
April 30: The Springfield Technical Community College (STCC) Foundation’s Not Just Business as Usual (NJBAU) event is one of the premiere networking events for business leaders in Western Mass. This annual celebration, in its sixth year, is a celebration of innovative thinking which gives participants the opportunity to learn from business experts while raising significant funding for the STCC WORKS scholarship program. The event will be held at the Naismith Memorial Basketball Hall of Fame. A cocktail and networking reception will be held from 5:30 to 7 p.m., with dinner and the keynote speaker, Google Engineering Director Steve Vinter, to follow from 7 to 8:30 p.m. Vinter has overseen the growth of Google’s Cambridge site from 15 software engineers in 2007 to more than 900 today. He is responsible for developing digital-publishing products such as Google eBooks, Google Play Newsstand, and Play for Education, and has over 20 years of industry experience working in the Boston area, focusing on building products and services for hundreds of millions of users of mobile and cloud computing. He also is the co-founder of MassCAN, a partnership of organizations which collaborate to inspire and educate students in Massachusetts to learn computing and prepare them to lead and innovate the future economy, which will be driven by computer technology. This year, NJBAU will feature interactive workstations featuring the STCC Mobile SIM and Engineering program. Tickets and sponsorship opportunities are now available. Tickets are $100 each, and sponsorships begin at $1,500. For additional information or to become a sponsor, contact Christina Tuohey, STCC director of Annual Giving and Alumni Relations, at (413) 755-4475 or [email protected]. To purchase tickets online, visit www.stcc.edu/njbau.

40 Under Forty
June 18: The ninth annual 40 Under Forty award program, staged by BusinessWest, will be held at the Log Cabin Banquet & Meeting House. Details on the event, which honors the region’s most accomplished and civic-minded professionals under age 40, will be published in upcoming issues. The class of 2015 will be revealed and profiled in the April 20 issue.

Class of 2015 Cover Story Difference Makers
Difference Makers Will Be Celebrated on March 19 at the Log Cabin

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Photos by Denise Smith Photography

While each of the first six classes of Difference Makers was diverse, and effectively showed just how many groups and individuals are worthy of that phrase, the group being honored this year probably sets a new standard.
It includes the region’s only Fortune 100 company, three nonprofit agencies — one committed to fostering and nurturing entrepreneurship, another focused on improving quality of life in Greater Springfield through a host of family-centered events, and the third created to raise funds for childhood cancer facilities in the name of a spirited 11-year-old who succumbed to the disease — and an assembled team of entrepreneurs that kept Springfield’s most iconic restaurant open for future generations to enjoy.
“The stories that start on page A4 are all different, and they show what those of us at BusinessWest knew when we started this program back in 2009,” said Kate Campiti, the magazine’s associate publisher. “And that is that there certainly are a number of ways that people can make a difference in the community.”
The honorees, to be feted on March 19 at the Log Cabin Banquet & Meeting House are:

Katelynn’s Ride: Created in 2011 to honor the memory of Katelynn Battista, who lost her courageous battle to leukemia at age 11, the K-Ride, as organizers call it, raises money for both Baystate Children’s Hospital and the Dana Farber Cancer Institute through the Jimmy Fund. Locally, some of the funds awarded to Baystate have gone to support a new position, a nurse practitioner who acts as a liaison between the families of cancer patients and the teams of specialists that provide care.
Meanwhile, those who participate in the ride say the event itself has become a Difference Maker by providing camaraderie and a forum in which they can fight cancer together and honor both those who have survived their battles and those who have lost, and the ways in which those individuals inspire others.

Judy Matt, president of the Spirit of Springfield: For more than three decades, Matt has been at the forefront of coordinating family-focused events for the residents of Springfield and surrounding communities. That list includes Fourth of July fireworks, the annual pancake breakfast (once touted as the world’s largest), the Big Balloon Parade, and Bright Nights, the holiday lighting display that is on many national lists of must-see attractions.
Those who have worked with Matt praise not only the depth of her work, but the energy and imagination she brings to it, and the way in which she has brightened some very dark days for the city. Said Bill Pepin, president of WWLP and the first board chair of the Spirit of Springfield, “Judy has been a true champion of Springfield, a real believer, especially during the tough times, when a lot of people were saying, ‘if you’re the last one to leave, turn out the lights.’

MassMutual: The financial-services giant is being honored not simply for the depth of its philanthropy or community involvement, but the strategic nature of such endeavors. Focused in three areas — education, economic development, and ‘community vitality,’ the company’s many contributions are long-term in focus, with the goal of strengthening the community and building a quality workforce.
Said Springfield Mayor Domenic Sarno, “from the beginning, this city has always been able to count on MassMutual. It’s been a source of jobs, a force on economic development, and a philanthropic monster. And it should never, ever be taken for granted, because not every city has a MassMutual — and every city would love to have one.”

The new ownership team of the Student Prince and the Fort: Last summer, Rudy Scherff, second-generation co-owner of the Springfield-based institution known as the Student Prince and the Fort, announced that, if new ownership could not be found, the iconic restaurant and tavern would likely close amid falling profits and rising expenses. Into the breach stepped a somewhat unlikely group — Peter Picknelly, owner of Peter Pan Bus Lines; the Yee family, owners of the Hu Ke Lau in Chicopee and other restaurants; and Kevin and Michael Vann, father-and-son consultants who have worked with a number of restaurateurs over the years.
When they announced their intentions to give the landmark a facelift and a slightly altered menu and reopen the day before Thanksgiving, they not only saved a part of Springfield’s fabric, said Sarno, they gave the entire city a shot in the arm.

Valley Venture Mentors: While only a few years old now, Valley Venture Mentors, an agency tasked with mentoring entrepreneurs and fostering entrepreneurship, is already making a difference in the broad realm of economic development.
Through a host of initiatives ranging from monthly mentoring sessions to shared-workspace initiatives, to a new accelerator program which just welcomed its first cohort of 30 companies, VVM is, according to many observers, making real progress in creating an entrepreneurial renaissance in Springfield and the region as a whole.

The March 19 event will feature butlered hors d’ oeuvres, lavish food stations, a networking hour, introductions of the Difference Makers, and remarks from the honorees. Tickets are $60 per person, with tables of 10 available.
For more information, or to order tickets, call (413) 781-8600, ext. 100, or go HERE.

Previous difference makers

2009
• Doug Bowen, president and CEO of PeoplesBank
• Kate Kane, managing director of the Springfield office of Northwestern Mutual Financial/The Zuzolo Group
• Susan Jaye-Kaplan, founder of GoFIT and co-founder of Link to Libraries
• William Ward, executive director of the Regional Employment Board of Hampden County
• The Young Professional Society of Greater Springfield

2010
• The Irene E. and George A. Davis Foundation
• Ellen Freyman, attorney and shareholder at Shatz Schwartz and Fentin, P.C.
• James Goodwin, president and CEO of the Center for Human Development
• Carol Katz, CEO of the Loomis Communities
• UMass Amherst and its chancellor, Robert Holub

2011
• Tim Brennan, executive director of the Pioneer Valley Planning Commission
• Lucia Giuggio Carvalho, founder of Rays of Hope
• Don Kozera, president of Human Resources Unlimited
• Robert Perry, retired partner/consultant at Meyers Brothers Kalicka
• Anthony Scott, police chief of Holyoke

2012
• Charlie and Donald D’Amour, president/COO and chairman/CEO of Big Y Foods
• William Messner, president of Holyoke Community College
• Majors Tom and Linda-Jo Perks, officers of the Springfield Corps of the Salvation Army
• Bob Schwarz, executive vice president of Peter Pan Bus Lines
• The Women’s Fund of Western Massachusetts

2013
• Michael Cutone, John Barbieri, and Thomas Sarrouf, organizers of Springfield’s C3 Policing program
• John Downing, president of Soldier On
• Bruce Landon, president and general manager of the Springfield Falcons
• The Sisters of Providence
• Jim Vinick, senior vice president of investments at Moors & Cabot Inc.

2014
• The Gray House
• Colleen Loveless, executive director of the Springfield chapter of Rebuilding Together
• The Melha Shriners
• Paula Moore, founder of YSET Academy and a teacher at Roger L. Putnam Vocational Training Academy
• Michael Moriarty, attorney, director of Olde Holyoke Development Corp., and supporter of childhood-literacy programs

Daily News

WEST SPRINGFIELDMODERN SALON has named the 2014 class of Excellence in Education honorees in its fifth annual program recognizing leadership and best practices among cosmetology schools. DiGrigoli School of Cosmetology in West Springfield was chosen to represent excellence in the category of School Culture and Innovative Marketing.

MODERN SALON Publisher Steve Reiss announced the honorees during the AACS (American Assoc. of Cosmetology Schools) 2014 convention in Phoenix, Ariz. Honorees were determined based on key criteria in each category, and grouped according to school size or number of locations. Two top honorees were chosen in each category — one individual school location, and a multi-location school organization. Small schools, large schools, chain schools, and single units of chain schools were all represented.

“We received applications from a record-breaking number of cosmetology schools this year and look forward to celebrating all the 2014 Excellence in Education honorees and sharing their stories. It is truly a great time to pursue a beauty education and career, and the program at DiGrigoli School of Cosmetology exemplifies that fact,” MODERN SALON Editorial Director Michele Musgrove said.

Added school owner Paul DiGrigoli, “I’m very proud of the faculty, the staff, and our student body. We pride ourselves on higher education and always creating a culture of excellence. I feel that, when you work in a positive and fun environment, people stay motivated, and their learning ability increases substantially. We are honored we have won this award for three years in a row for school culture.”

Sharing stories of innovation, inspiration, and collaboration from a diverse group of leading schools is an important part of MODERN SALON’s Excellence in Education mission, Musgrove explained. “We want to help spread the word about the exceptional work cosmetology schools are doing to help launch beautiful careers. We hope the professional salon industry and their communities will join us in celebrating them.”