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Daily News

The Family Business Center of Pioneer Valley has been helping family owned and closely held companies from around Western Mass since 1994, through a series of educational dinner forums and morning workshops, roundtables and customized consults.
The center’s strategic partners contribute to that professional development in the areas of accounting, banking, leadership, insurance, wealth management, staffing, and law; and BusinessWest is the media partner for the center. Now the staffing firm, Johnson & Hill Staffing will be taking on the role of the FBC’s staffing sponsor-partner.
“As a longtime member of the FBC, we are excited to move into the role of sponsor/partner in our continued support of family business across the Pioneer Valley,” said Andrea Hill-Cataldo, president. “As specialists who staff anything from short-term needs to key direct hire roles in administrative, accounting and finance, legal, and professional settings, the Johnson & Hill team collectively brings decades of staffing insight to the table. Our goal is to provide members of the FBC with that insight to help them evaluate new and innovative ways of acquiring the talent that will drive their business forward.”
The schedule of educational events for the Family Business Center is at fambizpv.com.

40 Under 40 The Class of 2017

Associate Attorney, Egan, Flanagan & Cohen; Age 33

Vanessa Martinez

Vanessa Martinez

Vanessa Martinez has been advocating for others since she was a young child.

It’s something that gives her great satisfaction, and her decision to become an attorney was driven by that skill coupled with a desire to give back to the community, which was instilled in her and her siblings by their father, Santos.

Martinez became a legal assistant at age 14, was involved in numerous youth programs at New North Citizens Council, and served as an HIV and AIDS hotline counselor during her teens. She is the first in her family to earn a college degree, the only one with a graduate degree, and worked her way up through the ranks of the legal profession.

Today, the associate attorney at Egan, Flanagan & Cohen focuses on real-estate and business law.

“About 70% of my clients are first-time homebuyers who don’t understand the process, so I am here to guide them through it,” she told BusinessWest.

Martinez has been a presenter at first-time-homebuyer seminars for Springfield Neighborhood Housing, Springfield Partners for Community Action, New North Citizens Council, HAPHousing, Holyoke Housing Authority, and Chicopee Neighborhood Development. She is a member of the Hampden County Bar Assoc. and past vice president of its real-estate section, has served as a volunteer for the Lawyer on the Line program and the District Court Lawyer for a Day program since its inception, and is currently vice president of the board of Gandara Mental Health Center Inc., a nonprofit that provides mental-health, substance-abuse, and preventive services to children, adults, and families in Massachusetts.

She was a guest speaker at a Springfield College event titled “Celebrating the Life and Legacy of Rev. Dr. Martin Luther King,” at a Meet the Law event at UMass Amherst, and on a Springfield Technical Community College career panel for students majoring in criminal justice. In addition, Martinez has been recognized for her continued commitment and pro bono services to Hampden County District Court.

“From a very early age, God blessed me by putting key people in my life who guided and supported me,” she noted. “The Western Mass. community has given so much to me that I feel like it’s not only my desire, but my obligation to give back.”

—Kathleen Mitchell

40 Under 40 The Class of 2017

Associate Attorney, Bacon Wilson; Age 36

Daniel Morrissey

Daniel Morrissey

As a child growing up in Springfield, Daniel Morrissey was influenced in countless ways by a Norman Rockwell illustration, a copy of which hung in the family’s kitchen.

This was the iconic “Golden Rule,” which depicts a large group of people representing different ages, faiths, and races coming together, with the words ‘do unto others as you would have them do unto you.’

“That picture represents how I try to conduct my personal and professional life,” said Morrissey, an attorney with the Springfield-based firm Bacon Wilson specializing in immigration law but also litigation, personal injury, and other work. Because his mother certainly wasn’t about to part with her copy of “Golden Rule,” he bought one for his office, so it would be there for him to see every day in that setting, and plans on getting another for his kitchen, so that his four young children might become similarly inspired.

Fluent in Spanish after studying it at Cathedral High School, UMass Amherst, and then abroad in Oviedo, Spain, Morrissey said he was encouraged to pursue a career in law by his parents. While a full-time teacher, he studied at Western New England University School of Law at night, spending his summers at Middlebury College and in Guadalajara, Mexico, obtaining a master’s degree in Spanish. Often asked to help people with issues related to immigration law, he said he wanted to assist them, and relished the day when he had his J.D. and could really make a difference.

That explains why he loves going to work every day — because this kind of work is often life-changing.

“We help people get their citizenship; we help people bring their families over for permanent residency or a visit,” he said of immigration law. “There’s also tons of work on the employment side of things, and we also help people who are persecuted in their home countries and are coming here for asylum.

“It’s extremely rewarding work because the same people who were asking me questions when I was in law school and I didn’t know what answers to give them … now I can help those people,” said Morrissey, who is also active in the community, as incoming president of the Springfield Kiwanis Club, a member of the Forest Park Civic Assoc., and chairman of the Springfield Zoning Board of Appeals. He has continued to ply his love of teaching as an adjunct professor of Spanish and immigration law at Elms College.

Summing up what he has done with his 36 years, one could say it’s a textbook case of life imitating art.

—George O’Brien

Daily News

SPRINGFIELD — Square One has been awarded $5,000 by Alekman DiTusa Attorneys at Law, in support of Square One’s Adopt-a-Classroom initiative.

Square One President and CEO Joan Kagan was joined recently by attorneys Rob DiTusa and Ryan Alekman at the agency’s early-learning center on King Street in Springfield to celebrate the new partnership.

“We both feel that it is incredibly important for our firm to support the community in which we live and work,” Alekman and DiTusa noted. “It was uplifting to see the facility and actually meet some of the amazing children who benefit from the classroom we are sponsoring. We look forward to a long and mutually beneficial relationship with Square One.”

Alekman DiTusa, LLC is a local law firm consisting of five lawyers and nine staff that specializes in representing injured people.

“We are so incredibly grateful to Rob and Ryan for their generosity and genuine compassion for the children and families served by Square One,” said Kristine Allard, chief development & communications officer for Square One. “These funds will help to ensure that our children have the proper tools and supplies they need to be successful — academically, socially, physically, and emotionally.”

Through the Square One Adopt-a-Classroom program, area business and community leaders have the opportunity to partner with Square One to ensure that its classrooms are outfitted with the necessary supplies and tools needed to ensure each child’s success in the classroom. For more information on the program, contact Allard at [email protected] or (413) 858-3161.

Daily News

HADLEY — Bacon Wilson announced that attorney Alfred Albano Jr. has joined the firm. He is a general practitioner with over 35 years of experience representing clients in Western Mass.

“We are so pleased to welcome Al to Bacon Wilson,” said Kenneth Albano, Bacon Wilson’s managing shareholder, Kenneth J. Albano. “He is an accomplished lawyer who adds great value to the quality work we deliver, and he will also serve as a mentor to our younger associates.”

Alfred Albano is a member of Bacon Wilson’s real-estate, estate-planning, business, and family-law practice groups. To ensure continuity of client service, Bacon Wilson will maintain his current office at 100 Russell St. in Hadley. This new branch will also enhance Bacon Wilson’s presence as a regional, full-service law firm with five locations throughout the Pioneer Valley: in Amherst, Northampton, Springfield, Westfield, and now in Hadley.

Daily News

NORTHAMPTON — Attorney Daniel Carr has joined Royal, P.C., the management-side-only labor and employment law firm, and will focus his practice in labor law and complex employment litigation.

Carr’s practice includes matters involving labor relations, workplace safety and OSHA, unfair competition and trade secrets, discrimination, harassment and retaliation, wrongful discharge, workers’ compensation, employee privacy, wage-and-hour law, breach-of-contract and unfair-competition claims, and laws related to disability and other leave. His preventive work includes drafting a variety of employment-related manuals and contracts, such as executive agreements, compensation and commission agreements, restrictive covenants, and severance and settlement agreements.

Prior to joining Royal, P.C., Carr worked at the Massachusetts Commission Against Discrimination, and has insight into state and federal employment discrimination law and agency regulations.

He obtained his juris doctor from the George Washington University School of Law. He received his bachelor’s degree in English and American literature from New York University.

Daily News

SPRINGFIELD — The Family Business Center of Pioneer Valley has been helping family-owned and closely held companies from around Western Mass. since 1994, through a series of educational dinner forums and morning workshops, roundtables, and customized consults.

The center’s strategic partners contribute to that professional development in the areas of accounting, banking, leadership, insurance, wealth management, staffing, and law, and BusinessWest is the media partner for the center. Now, the law firm Bacon Wilson will take on the role of the FBC’s legal sponsor-partner.

“We are thrilled at this opportunity and consider it perfectly in line with Bacon Wilson’s long history of working with family businesses in the Pioneer Valley,” said Julie Dialessi-Lafley, one of Bacon Wilson’s shareholders with specialties in estate planning, employment, real estate, and business/corporate law. “We are particularly pleased to note that our team of attorneys can not only help members of the FBC with ‘typical’ business considerations, but we can also connect the legal dots between business ventures, real estate, estate planning, family law, and much more. Our goal is to provide members of the FBC with customized techniques and information they can put to practical use right away to benefit their businesses and our entire community.”

The schedule of educational events for the Family Business Center is at fambizpv.com.

Daily News

NORTHAMPTON — Attorney Poly Stamou has joined Royal, P.C., the management-side-only labor and employment law firm, and will focus her practice in labor law and complex employment litigation.

Stamou counsels companies on workplace issues concerning sexual harassment, disability and reasonable accommodations, managing leaves of absence, drug and alcohol policies and testing, conducting workplace investigations, disciplinary action and discharge, wage-and-hour law compliance, record keeping, workers’ compensation, OSHA, and OFCCP compliance.

In addition, she advises unionized employers in matters involving contract interpretation, employee discipline or discharge, and unfair labor practice charges, and advises non-union clients on developing the best practices for maintaining a union-free workplace. She also has extensive experience in immigration law and, in that capacity, helps employers navigate the regulatory process when hiring immigrant workers.

Stamou received her bachelor’s degree in economics from Brown University, her juris doctor from Suffolk University Law School, and her LLM in international and comparative law at George Washington University Law School.

Daily News

HOLYOKE — The Hampden County Bar Assoc. (HCBA) held its annual Judicial Dinner on March 30 at the Delaney House in Holyoke. The event was hosted by HCBA President Kevin Maltby from Bacon Wilson, P.C. The keynote speaker was Chief Justice Ralph Gants of the Massachusetts Supreme Judicial Court.

During the event, attorney Kevin Murphy was awarded the Kent B. Smith Award, and retired Superior Court judge George Keady Jr. was awarded the William T. Walsh Longevity Award. Additionally, two organizations, Community Legal Aid and MassMutual Law Division; and two Western New England School of Law students, Sarah Morgan and Kylie Brown, were recognized for their commitment to access to justice in Hampden County and surrounding communities. The event drew more than 250 individuals from the Hampden County legal community.

Daily News

SPRINGFIELD — Skoler, Abbott & Presser, P.C. announced that attorney Amelia Holstrom will be honored as one of the Massachusetts Lawyer’s Weekly “Up & Coming Lawyers” at its Excellence in the Law event at the Marriott Long Wharf Hotel in Boston on April 27.

The publication describes Up & Coming Lawyers as “rising stars of the legal community — Massachusetts attorneys who have been members of the bar for 10 years or less, but who have already distinguished themselves despite their relatively junior status.”

Holstrom joined Skoler, Abbott & Presser in 2012 after serving as a judicial law clerk to the judges of the Connecticut Superior Court, where she assisted with complex matters at all stages of litigation. Her practice focuses on labor law and employment litigation.

“I am truly humbled to be recognized as one of this year’s Up & Coming Lawyers among so many talented attorneys,” she said.

Since joining the firm, Holstrom has assisted clients in remaining union-free; represented clients at arbitrations; and defended employers against claims of discrimination, retaliation, harassment, and wrongful-termination claims, as well as actions arising under the Family Medical Leave Act and wage-and-hour law. Additionally, she frequently provides counsel to management regarding litigation-avoidance strategies.

In addition to her legal résumé, Holstrom is active in the local community. She is an ad hoc member of the personnel committee for the Food Bank of Western Massachusetts, a member of the board and executive committee for the Girl Scouts of Central and Western Massachusetts, and a member of the board for Clinical & Support Options Inc. Additionally, she formerly served as clerk on the board of Friends of the Homeless.

Holstrom is a 2011 graduate of Western New England University School of Law, where she was the managing editor of the Western New England Law Review. In 2015, she was named one of BusinessWest’s 40 Under Forty honorees, and in 2016, she received the Massachusetts Bar Assoc. Community Service Award.

Opinion

Opinion

By Rick Lord

You’ll excuse Massachusetts employers for being cynical as they watch the healthcare debate in Washington unfold while they struggle to manage the crushing financial burden of providing good medical insurance to their employees.

The truth is that federal health-care reform, whatever its final structure, will do little to moderate the accelerating premium increases that employers and workers alike now face. Trumpcare, like Obamacare and Romneycare before it, primarily aimed to extend coverage rather than addressing the underlying drivers making health insurance more expensive for companies.

That’s why employers — a results-driven group if ever there was one — want to know how the nation is going to solve the cost problem so that business owners don’t get knots in their stomachs every time they receive their insurance-premium renewals.

The good news is that Massachusetts is beginning to identify some answers. And there appears to be enough common ground and political will on the issue to pursue some solutions.

New research conducted by the Massachusetts Health Policy Commission suggests that Massachusetts employers, insurers, and policymakers could reduce total healthcare expenditures anywhere from $279 million per year to $794 million per year, or 0.5% to 1.3%, by making seven improvements to the health-care system:

• Reduce by 5% to 10% the number of cases treated at teaching hospitals that would be more appropriately treated at community hospitals. Savings: $43 million to $86 million.

• Reduce the 2015 hospital readmission rate from 15.8% (78,000 readmissions) to a range of 13% to 15%. Savings: $61 million to $245 million.

• More than 900,000 emergency-room visits during 2015 were considered avoidable. Shift 5% to 10% of those avoidable visits to lower-cost settings. Savings: $12 million to $24 million.

• Redirect 5% to 21% of the patients who currently leave hospitals to go to institutional rehabilitation facilities into home care. Savings: $46.6 million to $186 million.

• Provide incentives for consumers to choose high-value primary-care providers.

• Increase the use of alternative payment methods. The Commonwealth wants to increase the percentage of HMO participants covered by alternative payment methods from 58.5% in 2015 to 80% this year. Savings: $23 million to $68 million.

• Cut the growth rate of spending on prescription drugs from 5.0% in 2016 to 3.6% to 4.3%. Savings: $57 million to $113 million.

The Health Policy Commission is considering one major proposal that would encourage these improvements. The proposal would tighten the state’s benchmark for healthcare spending growth from 3.6% to 3.1% annually. Associated Industries of Massachusetts (AIM) supports the measure.

The spending-growth benchmark, established as part of the health-cost-control law of 2012, is a critical component for understanding year-over-year increases in healthcare spending. AIM has always favored an aggressive goal; the organization joined with the Greater Boston Interfaith Organization in 2012 to support setting the healthcare-cost-growth benchmark at two percentage points below the growth in the state’s economy.

The association ultimately supported the establishment of a 3.6% benchmark because we recognized the vital importance of creating a standard to measure cost-containment efforts. But we have not yet seen sufficient progress. Massachusetts has exceeded the 3.6% benchmark in two of the past three measurement periods. Total healthcare expenditures grew by 4.2% from 2013 to 2014, and by 4.1% from 2014 to 2015.

These unsustainable cost increases are occurring in an industry where experts agree that at least one-third of all care is unnecessary — delivered in the wrong setting, marked by a lack of coordination, provided with an inadequate emphasis on prevention, harmed by medical errors, burdened with rules and fraud, or just plain excessive.

AIM remains committed to pursuing the seven solutions outlined by the Health Policy Commission as a method of addressing the health-insurance premium crisis facing employers. It’s an approach that is sure to pay more immediate dividends than anything that will come out of Washington.

Rick Lord is president and CEO of Associated Industries of Massachusetts.

Law Sections

Firm in Its Commitment

Ken Albano, Bacon Wilson’s new managing partner

Ken Albano, Bacon Wilson’s new managing partner

Ken Albano, the recently named managing partner at Bacon Wilson, said the firm has a simple yet quite complex challenge — to achieve growth and further stability simultaneously. It is addressing this assignment through a number of initiatives, including the opening of a new, larger facility in Northampton, creating a presence on Route 9 in Hadley, and continuing to pursue opportunities to bring the firm’s name and reputation to more communities.

Ken Albano has what would have to be described as a very diverse practice, one that covers a large amount of territory — geographically, within the broad realm of the law, and in societal matters as well.

To get his point across, he relays a story that one can surmise he’s told quite often over the years.

“One day, I was in a meeting concerning a multi-, multi-million-dollar acquisition in one of our largest conference rooms in Springfield,” he told BusinessWest, referring to the downtown headquarters of Bacon Wilson. “Back in those days, the accountants would show up, the insurance people would show up, the bankers would show up, and you’d have 15 people in a four- or five-hour closing trying to get a deal done. And at that particular closing, I had to leave early to go handle a dog-bite hearing in Monson.

“That was a reality check,” the Springfield native went on, adding that this happened not long after he was appointed town counsel for that small (population 8,700) town in the eastern corner of Hampden County. “I went from one end of the spectrum to the other, and quickly. But it’s been a blessing ever since; I really enjoy my municipal work, and we’ve grown that side of the business.”

Today, there are still dog-bite hearings, in Monson and also Southwick and Holland, the other communities he serves as counsel, but there are also contract negotiations, conservation matters, cell-phone-tower location hearings, and a host of other matters. And there are still multi-, multi-million-dollar deals to handle in the business and banking and finance practices at the firm — although there are fewer people in the room these days.

But now, there are still more matters on Albano’s plate vying for (and consuming) his time and attention. Indeed, he recently succeeded Steve Krevalin as managing partner of the 122-year-old firm, a role that comes with a number of responsibilities.

Such as finding a new, larger, and in all ways better location for the firm’s offices in Northampton. Which explains why he was on Center Street in that community, giving BusinessWest a tour of that work in progress, which will eventually house seven lawyers and represent a significant upgrade, facilities-wise, from the present quarters on Trumbull Road.

Also on his responsibilities list is forging a new affiliation — similar in many ways to the one struck with the firm Morse & Sacks in Northampton to give the firm a real presence there — with the Law Office of Alfred Albano (no relation to Ken) in Hadley. (More on that merger later.)

This initiative gives the firm a Route 9 address, and the visibility that comes with it, in a bustling town often overshadowed by the communities it borders — Northampton and Amherst (more on that later).

Beyond these strategic developments are the more day-to-day, but no less important matters involved with being managing partner, he said, noting these include everything from interviewing candidates for open positions (the firm has one at present) to coping with a changing legal landscape and constant pressures from a wave-riding economy.

Times are relatively good at the moment, he explained, but things can change in a hurry, and downturns, especially one like the one that started roughly a decade ago, can seriously impact a firm.

Overall, many firms have become smaller in recent years, said Albano, adding that Bacon Wilson has remained relatively steady while continuously exploring new opportunities for further growth and stability.

For this issue and its focus on law, BusinessWest talked at length with Albano about his practice, his expanded duties at Bacon Wilson, and the broad strokes within the firm’s business plan moving forward.

Building His Case

Albano said he finds municipal work quite intriguing, for a number of reasons, one of them being that he’s working with a constantly changing cast of leaders and different forms of government.

“I’ve grown accustomed to working with select-board members over the years; every three or four years they shuffle the deck, and someone new gets elected,” he explained. “And you’re serving under a different leadership form for each municipality, which has been interesting as well.

Ken Albano stands outside

Ken Albano stands outside the future home of the firm’s Northampton office on Center Street.

“I always say, and I tell the selectmen this as well, that there always seems to be one member who has common sense,” he went on, referring to what are generally three-member boards. “There’s one who’s kind of a hothead who doesn’t really think before he or she speaks, and there’s always one rookie who generally stays quiet and learns the ropes. That’s been the pattern, generally, and it’s always … always interesting.”

And it’s also a long way from downtown Hartford, which is where Albano essentially started his career, working in the tax division at Arthur Andersen, then one of the Big 8 accounting firms in the country, and the one that famously self-destructed through its involvement in the Enron scandal.

Albano said his work at the firm wasn’t really to his liking — “they were trying to convert their tax division into a team of tax attorneys, and I wasn’t doing as much legal work as I wanted to” — but there was more to his decision to return to his roots in 1988 than that.

“When I was working in Hartford in the Gold Building, I’d walk out in my navy-blue suit, white shirt, and red tie and feel like a robot,” he explained. “Everybody on the street had the same outfit on, and I didn’t know anyone; I didn’t get that hometown feeling working in Hartford.

“When I came back to Springfield in the late ’80s, I could walk to lunch from State Street and run into five or 10 people on the street who would say ‘how’s your mom and dad?’ or ‘how’s your brother or sister?’ or ‘say hello to this person or that person.’ There’s a real hometown feel to Springfield, and that’s a big reason why I’ve stayed at Bacon Wilson ever since.”

And over the past three decades or so, he has, as noted earlier, greatly expanded and diversified his practice to include work in a host of areas, including business/corporate, healthcare, banking and finance, and municipal.

With that last specialty, he started in Monson, where he settled after returning to the area, in 1993, and added Southwick in 2002, Holland in 2011, and Wales in 2015.

Albano said he was approached by Krevalin toward the end of 2015 about succeeding him in the role of managing partner, a transition agreed to by the other partners at the firm. The two essentially co-managed the firm in 2016, and Albano took the reins officially this past January.

“It’s been exciting — and challenging,” he said of the new role and the process of assimilating its various responsibilities into everything he was already doing. “I’m still practicing law 100%, which I’m expected to do, but I’m also getting pulled in a lot of different directions.”

By that, he meant both points on the compass and a host of management roles, many of which he was not really involved with, such as personnel.

The main direction he’s been pulled in geographically is north, where he’s essentially closing two deals that will give the firm a larger, stronger presence in Hampshire County.

Elaborating, he said many Springfield-based firms have what would essentially be called satellite offices in Northampton and maybe Amherst. These would be small facilities with a phone and conference room that would be used for closings and other meetings several times a month. But Bacon Wilson has gone further, establishing affiliations with existing practices with matching philosophies, and putting both names on the door and the letterhead.

It did this in 2005 with the firm Morse and Sacks in Northampton, and in 2006 with the firm Monsein and MacConnell in Amherst.

“With these affiliations, these lawyers came on as basically employees of the firm,” he said of the Amherst and Northampton mergers, as they’re called officially. “In time, their practices molded into the fabric of the firm, and to this day, you probably couldn’t remember when they started with us, because it feels like they’ve always been with us.”

In Northampton, he said, the firm will take its presence to a higher level with the new facility on Center Street, a building that was being built out for yet another new restaurant in a community known for its abundance of them. Those plans never materialized, so the blueprints were altered dramatically to accommodate a law firm instead.

Bacon Wilson’s lease was due to expire in Northampton, Albano went on, and was looking at a host of options, including staying put on Trumbull Road, when the Center Street opportunity unfolded.

“I looked at this [Trumbull Road] facility as a whole, and determined that the lawyers, paralegals, and staff that came here on a daily basis were in need of a better working environment,” he explained. “This Center Street location will be state-of-the-art, with all the bells and whistles.”

Meanwhile, the firm has finalized an affiliation agreement with Alfred Albano’s practice, giving the firm a presence starting this week, with the sign saying ‘Bacon Wilson, Al Albano.’

That practice is well-established, but a good bit of work that comes to it must be referred out to other lawyers with expertise in specific matters. “That work will now stay in house,” said Ken Albano, “because we have 40 other lawyers that can help out, and he won’t have to refer it any more.”

As for the bigger picture, Albano said the firm will continue to take steps to give it the size and flexibility needed to weather the various swings in the economy — the recent steps taken in Northampton and Hadley certainly fall into that category — while also looking at further territorial expansion through new affiliations.

“Our goals, simply put, are to achieve growth and stability at the same time,” he explained. “We’re always looking for opportunities to grow the firm; there may be new municipalities in the future that we would target to open a law practice, just as we have in the past.”

Greenfield might become one potential target, he said, noting the growth of small business there, and there might be others as well.

Final Arguments

Albano told BusinessWest he still handles the occasional dog-bite case in the municipalities he serves. They no longer provide a reality check, though, because he’s certainly adjusted to this new reality.

In many respects, he can the say the same about his new role as managing partner as he makes that adjustment as well. He said the many new responsibilities are quite a bit like the practice of law and the business of law themselves — compelling, but also challenging.

The biggest challenge facing Bacon Wilson, and any other firm, for that matter, is managing that task of simultaneously achieving growth and stability. It’s a work in progress, but, as they say in this business, he and the firm are building a solid case.

George O’Brien can be reached at [email protected]

Law Sections

In Defense of Employers

By Jennifer A. Rymarski

Every day, the news bombards us with articles about trends in business, including, but not limited to, the death of the organizational hierarchy, how to foster transparency, the fundamental differences between managing and leading, and in particular, Millennials: how to attract them, how to keep them, and why they are not being compensated enough. Some go so far as to harshly conclude why Baby Boomers and Gen-Xers hate them.

Jennifer A. Rymarski

Jennifer A. Rymarski

My summation is that, with every generational workforce, there are positives and negatives. Yet, the cultural shift that is upon us may feel like a tidal wave to many employers. Undeniably, people are living longer and working longer. A single organization can employ people ranging in age from their 20s to their 70s.

Companies need to innovate from both a mechanical and technical perspective as well as with their culture, and younger generations can help businesses usher in changes. However, businesses still need to be managed appropriately and must continue to operate reliably and dependably to deliver the products and services that generate the revenue needed to keep people employed with comparable benefit packages.

Millennials may be up and coming, but Baby Boomers and Gen-Xers still maintain the majority roles of management, hiring and firing. Employers need to be prepared for the new norms, such as:

• Analyzing if and how to staff your business with flex-time employees and how this may impact existing employees;

• Training and supervising;

• Managing incidents, grievances, discipline, and performance reviews;

• Deciding what benefits to offer and how to implement these benefits;

• Determining how to classify workers;

• Developing and maintaining leadership and team development across all cultures and generations;

• Updating and managing technology;

• Considering business outlooks and implementing change;

• Ensuring the business and its employment practices are in compliance with the law; and

• Mitigating risks and defending against contractual disputes, discrimination, and terminations.

Get It in Writing

Navigating all this can be challenging for all employers, regardless of size or industry. An employee handbook is a must for delineating a company’s expectations, policies, and practices. These handbooks outline the company’s mission statement and can address everything from dress codes and scents in the office to cell-phone and computer policies, vacation- and personal-time accrual, bereavement and other leave, and discipline policies.

While having a handbook is a great way to introduce an employee to the organization, management needs to also be aware of the policies therein and act consistently in accordance with it. This handbook should also be reviewed periodically to ensure it is current with changes in the law.

Another useful tip for employers is to have clearly defined job descriptions, both for advertising purposes and so the prospective employee has a clear definition of the duties and responsibilities of the job, including but not limited to hours, physical or travel demands, whom this individual will report to, and any benefits that may be available.

Establishing a firm training schedule and/or having a training manual can assist all employees (those newer and those more established). With all the new technology available and the demands of the consumer and business clientele, companies cannot continue to rely on the proverbial ‘way it was always done,’ and maintaining open communication about processes and projects on a daily, weekly, monthly, or quarterly basis will not only help the manager define expectations, but will give employees a sense of contribution to something larger than just their day-to-day job.

Benefit packages are typical, yet, given the diversity in the workplace, a one-size-fits-all model may no longer be relevant. Student debt, healthcare, fitness, daycare, and financial well-being are all considerations. The challenge for employers is not only the straight costs of these benefits and related perks, but how to measure the impact of the benefits on the lives of employees and the overall impact to company morale. Seeking the help of a financial advisor and evaluating multiple vendors for benefit packages are recommended. Soliciting feedback about how your employees feel about the organization’s culture can also be a useful and eye-opening exercise.

With respect to grievances and discipline, an established written process for dealing with grievances and investigations is recommended. Likewise, discipline policies — progressive or otherwise — should be well-defined and documented. Performance evaluations are best done on a continual and day-to-day basis, as opposed to stockpiling issues for a year-end review. Documentation and acknowledgement of issues contemporaneous with events is more useful from a legal perspective.

Career Defining

As to more technical legal issues, an organization needs to closely examine how it is classifying its workers — as an employee (who will receive a W-2) or an independent contractor (who will receive a 1099). There has been considerable scrutiny of independent contractors, and the law establishes a standard that presumes employee status and gives the employer an opportunity to rebut the presumption by examining whether the individual is free from the control and direction with the performance of the services, the service is performed outside the usual course of the business, and the individual is customarily engaged in an independently established trade or business of the same nature as that involved with the service performed.

Because of advances in technology, the trend appears to be for more flexible workers and freelancers. However, companies can and do unwittingly expose themselves by misclassifying workers and/or not properly paying wages in violation of the law. Staffing with flexible schedules or freelancers may also pose work-coverage issues, not to mention compensation issues and general frustrations for full-time employees.

Thus, the question of whether flex time can work for your organization and how it can be implemented need to be closely examined. Other legal issues include whether the employee is ‘at will’ or contracted. If an employment contract is necessary, employers need to be mindful of laws that impact contract provisions, such as non-competition, non-solicitation, contract renewal, and contract termination.

If a contract is drafted by the employer, it is construed against the drafter; therefore, having these contracts reviewed and prepared by legal counsel, as opposed to trying to utilize one that was used five years ago with the names changed, is risky. This is particularly important if the employee is exposed to confidential and proprietary information that the employer seeks to protect. Massachusetts recognizes an employer’s interest in protecting its legitimate business interests; however, any agreement containing restrictive covenants needs to be reasonable in scope, time, and geographic area.

In Compliance

When examining a company’s compliance with state and federal laws, employers need to be mindful of everything from the content of their employment application to accommodating workspaces, as well as ensuring there is no discrimination or harassment based on age, gender, sexual orientation, race, or disability. If a business is offering goods and services, it must also comply with laws ensuring access for the hearing- and sight-impaired.

One consideration for employers (including nonprofit entities who have volunteer boards) is for the company to purchase insurance that would cover employment-related matters. With employment-related litigation and jury verdicts on the rise, a policy of insurance may be a worthwhile investment.

The foregoing are just a few of the considerations from a legal perspective that can impact a business. While there are lawyers, organizations, and professional-services firms to help businesses structure and define these crucial aspects of an organization, satisfying the various generational divides that exist in organizations may pose a more amorphous challenge for company leadership. Addressing the legal and quasi-legal management issues on a thoughtful and prospective basis as opposed to a reactionary basis provides the best chance for success and better preparedness to defend against any legally related employment challenges.

Jennifer A. Rymarski is a civil-litigation attorney at Morrison Morrison, LLP who helps businesses navigate through employment-related matters; (413) 737-1131.

Chamber Corners Departments

GREATER CHICOPEE CHAMBER OF COMMERCE

www.chicopeechamber.org

(413) 594-2101

• April 7: Seminar, “Microsoft Word: “Tips, Tricks & Shortcuts,” 8:30-10:30 a.m., at Hampton Inn Chicopee, 600 Memorial Dr., Chicopee. Presented by Pioneer Training. Cost: $40 for members, $50 for non-members

• April 12: Table Top Expo & Business Networking Event, 4:30-7 p.m., at the David M. Bartley Center for Athletics & Recreation, Holyoke Community College, 303 Homestead Ave., Holyoke. Presented by the Greater Chicopee, Greater Holyoke, Greater Easthampton, and Greater Northampton chambers of commerce. Parking available on site. Admission: $10 pre-registered; $15 at the door.

• April 19: Salute Breakfast, 7:15-9 a.m., at the Willits-Hallowell Center, Mount Holyoke College, 50 College Street, South Hadley. Cost: $23 for members, $28 for non-members. Sign up online at www.chicopeechamber.org.

GREATER HOLYOKE CHAMBER OF COMMERCE

www.holyokechamber.org

(413) 534-3376

• April 12: Table Top Expo & Business Networking Event, 4:30-7 p.m., at the David M. Bartley Center for Athletics & Recreation, Holyoke Community College, 303 Homestead Ave., Holyoke. Presented by the Greater Chicopee, Greater Holyoke, Greater Easthampton, and Greater Northampton chambers of commerce. Parking available on site. Admission: $10 pre-registered; $15 at the door. Vendor table: $150.

• April 19: Chamber After Hours, 5-7 p.m., hosted by Holyoke Hummus Cafe, 285 High St., Holyoke. Meet up with your business associates for networking, food, and a 50/50 raffle. Stop in and check out Holyoke’s newest café. Cost: $10 for members, $15 for non-members. Feel free to bring a door prize.Sign up online at holyokechamber.com.

GREATER NORTHAMPTON CHAMBER OF COMMERCE

www.explorenorthampton.com

(413) 584-1900

• April 5: April Arrive @ 5, 5-7 p.m., at Degrees of Comfort & VNA, 168 Industrial Dr. # 2, Northampton. Sponsors: BusinessWest, Center for EcoTechnology, and Northeast Solar. Networking event. Cost: $10 for members.

• April 12: Table Top Expo & Business Networking Event, 4:30-7 p.m., at the David M. Bartley Center for Athletics & Recreation, Holyoke Community College, 303 Homestead Ave., Holyoke. Presented by the Greater Chicopee, Greater Holyoke, Greater Easthampton, and Greater Northampton chambers of commerce. Parking available on site. Admission: $10 pre-registered; $15 at the door.

• May 5: Spring Swizzle Auction, 6:30-10:30 p.m. Hosted by Eastside Grill, Strong Ave., Northampton. Cost: $75. Purchase tickets at www.chamberspringswizzle.com.

• May 10: May Arrive @ 5, 5-7 p.m., at Goggins Real Estate, 79 King St., Northampton. Sponsors: Applied Mortgage, Greenfield Community College Foundation, MassDevelopment, and Northeast Solar. Networking event. Cost: $10 for members.

• May 11: “Google Analytics,” 9-11 a.m., at the Northampton Chamber of Commerce, 99 Pleasant St., Northampton. Presented by SCORE of Western Mass. What is Google Analytics? A free, powerful analytics tool that provides reports showing how visitors found your website and what they did when they got there. It measures the effectiveness of your online and offline marketing campaigns. Pre-registration is required; space is limited. Cost: free.

• May 18: “Intro To QuickBooks,” 9-11 a.m., at the Northampton Chamber of Commerce, 99 Pleasant St., Northampton. Presented by Pioneer Training. This session will cover setting up a new company, invoicing and receiving payments, writing checks, and paying bills. The session will end with a brief introduction to and overview of reports.  It is suitable for those who have recently started using QuickBooks and those planning to use it. This session is taught on the PC desktop version, but the basic principles of QuickBooks remain the same for the Windows, Macintosh, and online versions of the program. Be aware that specific details of how to accomplish a task or available features may differ on the different versions, and these differences will not be covered. It is not required, but if you have a laptop or tablet and have QuickBooks installed, you may bring it and follow along. Note: this workshop is designed for training on the basics of QuickBooks and is not intended to troubleshoot problems individuals may currently be experiencing. Those types of questions are better suited to a one-on-one consulting session. Cost: $25 for members, $35 for non-members.

• June 7: June Arrive @ 5, 5-7 p.m., at ConVino, 101 Armory St, Northampton. Sponsors: Keiter Builders and MassDevelopment. Networking event. Cost: $10 for members.

• June 23: “Microsoft Excel: Tips, Tricks & Shortcuts,” 9-11 a.m., at the Northampton Chamber of Commerce, 99 Pleasant St., Northampton. Presented by Pioneer Training. Pre-registration is required; space is limited. To register, visit [email protected]. Cost: $35 for members, $45 for non-members.

GREATER WESTFIELD CHAMBER OF COMMERCE

www.westfieldbiz.org

(413) 568-1618

• April 3: April Mayor’s Coffee Hour, 8-9 a.m., at the Forum House, 55 Broad St., Westfield. Join us for our monthly Mayor’s Coffee Hour with Westfield Mayor Brian Sullivan. This event is free and open to the public. Call the chamber office at (413) 568-1618 to register for this event so we may give our host a head count.

• April 6: “Improving Website Visibility with SEO,” 8:30-10 a.m., at the Holiday Inn Express, 39 Southampton Road, Westfield. Join us for a chamber workshop presented by Scott Pierson of the Executive SEO. This event is free for chamber members and $30 for general admission (cash or credit paid at the door or in advance). Are you looking for a way to optimize your website visibility? Join Pierson and examine current search-engine optimization (SEO) best practices to increase brand awareness, local web visibility, web traffic, organic rankings, and domain authority. Understand how SEO works, why some pages rank highly, and what to do to move the needle. Register online at www.westfieldbiz.org.  For more information, call Pam at the chamber at (413) 568-1618.

• April 7: 2017 Legislative Luncheon, 11:30 a.m.-1:30 p.m. (please note new date), at Tekoa Country Club, 459 Russell Road, Westfield. Raise your voice and business concerns to your legislators. Come and hear the challenges facing the Commonwealth, our communities, and our businesses. Invited legislators include state Sens. Adam Hinds and Donald Humason Jr. and state Reps. Nicholas Boldyga, Peter Kocot, Stephen Kulik, William Pignatelli, and John Velis. Cost: $30 for members, $40 for non-members (must be paid in advance). Register online at www.westfieldbiz.org. For more information, call Pam at the chamber at (413) 568-1618.

• April 12: April After 5 Connection, 5-7 p.m., at One Arch Road, Westfield. Refreshments will be served, and a 50/50 raffle will benefit our Dollars for Scholars fund. Bring your business cards and make connections. Cost: Free for chamber members, $10 general admission (cash or credit paid at the door). Online registration will be available at www.westfieldbiz.org. For more information, call Pam at the chamber at (413) 568-1618.

• April 21: Employment Law Workshop, “A Transition in the Law: Transgender Discrimination,” 8:30-10 a.m., at the Holiday Inn Express, 39 Southampton Road, Westfield. Discrimination based on transgender status or gender identity is a developing area of the law.  There has been a lot of debate on the local, state, and national levels over access to bathrooms for transgender individuals. As the public debates this issue, legislators, administrative agencies, and courts are shaping the law that prohibits gender discrimination, including discrimination against transgender individuals. Join Attorney Timothy Netkovick of Royal, P.C. for a roundtable-style seminar to discuss how to navigate the legal landscape of an evolving and challenging area of discrimination law. Cost: free to chamber members, $30 for general admission (cash or credit paid at the door or in advance). Online registration is available at www.westfieldbiz.org. For more information, call Pam at the chamber at (413) 568-1618.

• April 25: Seventh annual Home & Business Show, 4:30-7 p.m., at Tucker’s Restaurant, 625 College Highway, Southwick. Join us for this annual tabletop event in partnership with the Southwick Economic Development Commission. The event is free to the public. Southwick business owners can have a tabletop for $25 per business — one six-foot table with a tablecloth (you are free to bring your own table covering) and a listing in the show program provided you register by the deadline, April 7. For information and an application, visit southwickma.info or call (413) 304-6100.

PROFESSIONAL WOMEN’S CHAMBER

www.myonlinechamber.com

(413) 787-1555

• April 11: Professional Women’s Chamber, Ladies Networking Night, 5-7 p.m., at City Stage, One Columbus Center, 150 Bridge St., Springfield.

• April 22: Professional Women’s Chamber, Headline Luncheon Series, 11:30 a.m.-1 p.m., at Storrowton Tavern Carriage House, 1305 Memorial Ave., West Springfield. “Maintaining Sanity: The Journey Toward Work-life Balance” is a panel discussion featuring Patricia Fay, an assistant vice president and actuary of strategic planning and analysis at MassMutual and the insurer’s  2015 Working Mother of the Year.

SPRINGFIELD REGIONAL CHAMBER

www.springfieldregionalchamber.com

(413) 787-1555

• April 5: Business@Breakfast, 7:15-9 a.m., at the Delaney House, 3 Country Club Road, Holyoke. Featuring the Mayor’s Forum with Springfield Mayor Dominic Sarno, Chicopee Mayor Richard Kos, and Holyoke Mayor Alex Morse. Ray Hershel of Western Mass News will moderate.

• April 10: Outlook Luncheon, 11:30 a.m.-1:30 p.m., at the MassMutual Center, 1277 Main St., Springfield.

• April 19: After 5, in partnership with the West of the River Chamber of Commerce, 5-7 p.m., at BMW of West Springfield, 1712 Riverdale St., West Springfield.

• April 20: Leadership Institute Graduation, 6-9 p.m., at the Springfield Sheraton, One Monarch Place, Springfield.

• April 26: Beacon Hill Summit, noon to 1 p.m., hosted by the Massachusetts State House, co-hosted by state Sen. James Welch and state Rep. Aaron Vega. Sponsorship opportunities are available. E-mail [email protected] for information.

• Reservations for all events may be made online at www.springfieldregionalchamber.com or by e-mailing [email protected].

WEST OF THE RIVER CHAMBER OF COMMERCE

www.ourwrc.com

(413) 426-3880

• April 19: Multi-chamber Wicked Wednesday, 5-7 p.m., hosted by BMW of West Springfield. Wicked Wednesdays are monthly social events, hosted by various businesses and restaurants, that bring members and non-members together to network in a laid-back atmosphere. For more information about this event, contact the chamber office at (413) 426-3880 or register at www.westoftheriverchamber.com.

• April 25: Lunch N Learn Seminar, “Emerging Workforce Study,” noon to 1:30 p.m., hosted by Carriage House at Storrowton Tavern, West Springfield. Enjoy lunch while learning about our economy’s emerging workforce. This study was done over a three-year time frame. Join us to hear all of the results. Cost: $30 per member or guest. Register online at www.westoftheriverchamber.com. For for more information, contact the chamber office at (413) 426-3880 or [email protected].

• May 3: Wicked Wednesday and grand re-opening, 5:30-7:30 p.m., hosted by Curry Printing/Fast Signs, West Springfield. Wicked Wednesdays are monthly social events, hosted by various businesses and restaurants, that bring members and non-members together to network in a laid-back atmosphere. For more information about this event, contact the chamber office at (413) 426-3880 or register at www.westoftheriverchamber.com.

• May 10: Job Fair 2017, 3-7 p.m., hosted by Crestview Country Club, 281 Shoemaker Lane, Agawam. The town of Agawam and the West of the River Chamber will be hosting a local job fair. West Springfield and Agawam businesses, along with other employment opportunities, will be showcased. This event is free and open to the public.  To be a participating vendor, register online at www.westoftheriverchamber.com.

Daily News

SPRINGFIELD — Skoler, Abbott & Presser, P.C. announced that attorney Kimberly Klimczuk will present a workshop on Massachusetts’ new pay-equity law at the upcoming Fair Housing & Civil Rights Conference taking place on April 6-7 at the Sheraton Monarch Place Hotel in Springfield. The event, in its 11th year, is expected to draw more than 600 attendees from the government, nonprofit, civil-rights and legal sectors.

“Laws concerning and protecting employees’ civil rights are constantly evolving, and it is imperative to stay abreast of emerging issues,” said Klimczuk. “The workshop will facilitate a thoughtful exchange on pressing topics of the day as they relate to Massachusetts’ new pay-equity law, which will go into effect next year.”

Klimczuk joined Skoler, Abbott & Presser, P.C. in 2004 and concentrates her practice in labor law and employment litigation. She became a partner with the firm in 2011. Her experience includes negotiating collective-bargaining agreements and advising on contract interpretation and successfully defending clients in state and federal court and before administrative agencies in a variety of areas of employment law, including wage/hour law, discrimination, harassment, wrongful discharge, and breach of contract. In addition, she has assisted employers in compliance matters involving the Office of Federal Contract Compliance Programs, and drafted numerous affirmative-action plans for them.

The Fair Housing & Civil Rights Conference is free to attend and open to the public, though registration is required. For more information or to register, visit www.fhcrconference.com.

Daily News

SPRINGFIELD — Beginning Monday, May 1, the Realtor Assoc. of Pioneer Valley will sponsor a 40-hour, 14-class sales licensing course to help individuals prepare for the Massachusetts real-estate salesperson license exam. The course will be completed on June 1. Tuition is $359 and includes the book and materials.

The course curriculum includes property rights, ownership, condos, land use, contracts, deeds, financing, mortgages, real-estate brokerage, appraisal, fair housing, consumer protection, Massachusetts license law, and more.

Classes meet Monday, Wednesday, and Thursday evenings from 6 to 9 p.m. at the association office, 221 Industry Ave., Springfield. For an application, contact Joanne Leblond at (413) 785-1328 or [email protected], or visit www.rapv.com.

Daily News

SPRINGFIELD — Skoler, Abbott & Presser, P.C. invites business owners, managers, and human-resource professionals to an informative webinar outlining ways to review compensation practices to address gender pay-gap issues and minimize legal liabilities. The webinar will be held Wednesday, April 5 from 1:30 to 3 p.m. and hosted by attorney Amelia Holstrom of Skoler, Abbott & Presser, P.C.

“The National Committee on Pay Equity has declared April 4, 2017 ‘National Equal Pay Day,’ and the time has never been better to look at how your organization determines employees’ pay rates and identify any gender or other disparities that could put you at legal risk,” Holstrom said.

The Department of Labor recently issued a final rule for government contractors directing them to eliminate secrecy about pay. The purpose of the rule is to help level the playing field when it comes to equal pay and eliminate discrimination, particularly with women who generally earn less on the dollar than their male counterparts.

The Department of Labor is not the only agency taking steps to eliminate pay disparities. Massachusetts passed pay-equity legislation in 2016 that, among other things, bars employers from screening applicants based on their past salary history. A similar regulation was passed by the City Council in Philadelphia. Although a pay-equity bill in New Jersey was vetoed by Gov. Chris Christie, the national trend appears to be toward pay-equity regulation.

Holstrom will discuss federal and various state laws relating to pay; the current status of pay-equity laws at the federal level, and how these laws and new developments are likely to affect organizations’ compliance obligations going forward; how organizations can examine and evaluate their own pay practices to determine if there are gender or other compensation gaps that need to be remedied; how sex discrimination and the gender gap in compensation can undermine the company, increase turnover, and erode trust; why transparency can be a good thing, and how to communicate effectively regarding wage determination; legal issues that can arise around pay disparities; and how to avoid a sex-discrimination lawsuit by getting the company’s compensation practices in order.

Those interested in registering for the course can do so online at HR Hero Store (click here) or by calling (800) 274-6774.

Holstrom has assisted employers in remaining union-free, represented clients at arbitrations, and defended employers against claims of discrimination, retaliation, harassment, and wrongful-termination claims, as well as actions arising under the Family Medical Leave Act and wage-and-hour law. In addition, she frequently provides counsel to management regarding litigation-avoidance strategies.

Daily News

SPRINGFIELD — The Western New England University (WNEU) School of Law continues its series of national policy discussions, “Trump: First 100 Days,” on Thursday, March 23 with a focus on the Trump administration’s business policies and, in particular, how the administration’s policies may impact small businesses and entrepreneurs.

The Trump administration has a pro-business reputation, and some of its early policy choices reflect preferences of certain industries over others. ‘Business’ is a broad term, however, and the impact of policies that may benefit one type of business may not have the same effect on other businesses.

The event, scheduled to take place from noon to 1 p.m. in the Blake Law Center at WNEU, will be moderated by Professor Art Wolf, director of the Institute for Legislative and Governmental Affairs in the School of Law. The forum is free and open to the public.

Education Sections

Dollars and Sense

financialaidart

Attaining a college degree is a stern challenge. These days, paying for one is probably an even bigger challenge, for both students and their families. Area colleges are responding proactively with programs and initiatives that put information into the hands of those who need it and help students and families understand all the options and opportunities available to them.

Springfield College students Olivia Otter and Emily Giardino are well aware of the cost of higher education.

Although Springfield College (SC) was Otter’s first choice and she was thrilled to be accepted, she needed to see the financial-aid package the school offered her before she could commit to entering the freshman class.

“This year I signed up to be an RA [resident assistant] so I won’t have as much debt when I graduate,” said the 20-year-old sophomore, explaining that the job provides her with free housing and a reduced rate on her meal plan.

Giardino, meanwhile, is a junior and has a merit scholarship and a grant. Her mother, Trish Giardino, found the financial-aid process daunting but said that, at one point, their financial needs changed, and they were able to benefit from the college’s appeal process.

Families have very different financial situations, but they are faced with common denominators: the cost of higher education continues to climb, and the amount of student debt is reaching new, alarming heights.

Springfield College students Emily Giardino (left) and Olivia Otter

Springfield College students Emily Giardino (left) and Olivia Otter say the amount of financial aid students receive can play an important role in the school they choose to attend.

Studies show 44.2 million Americans owe $1.28 trillion in college debt, and the average class of 2016 graduate has $37,172 in student loans, which is 6% more than 2015 graduates owed. Graduate students incur even more responsiblity, with an average of $57,000 in loans because there isn’t much financial help available for them.

Although some people question why higher education is so costly, Stuart Jones says the demand for amenities such as great food, health and counseling services, and advanced technology continues to rise, and these are certainly factors.

“We call it the arms race,” said Springfield College’s vice president for Enrollment Management. “When families visit us, they judge our buildings and compare them to what they see at other schools. Plus, today’s students want to have fun and want to know whether the school holds events like movie nights and carnivals. They want a great education, but also want a great experience, and that comes with a price tag.”

Full tuition at SC is $36,000 annually, or $43,000 with room and board, but 85% of its students receive financial aid. “We have a responsibility to help families get the help they need, so we really work hard to keep costs down; for six consecutive years, our tuition has remained lower than the national averages for colleges of the same size,” Jones said.

Kathleen Chambers said Western New England University (WNEU) is tuition-driven: the majority of the price it charges pays for the school’s operating budget, and 90% of its students receive some sort of financial aid.

“It’s our job to help parents and students meet the bottom line,” said WNEU’s director of financial aid, adding that the school’s tuition plus room and board is $49,000.

We have a responsibility to help families get the help they need, so we really work hard to keep costs down; for six consecutive years, our tuition has remained lower than the national averages for colleges of the same size.”

Public schools tend to be less expensive, but families still typically need help to pay for schooling. Suzanne Peters, director of Financial Aid Services for UMass Amherst, said 80% of the school’s full-time undergraduate students have loans, grants, or other forms of aid. Tuition at UMass Amherst is $30,000, which includes room and board, books, and transportation, and www.umass.edu/umsa contains forms, information, and search engines for a wide range of scholarships which students are urged to explore.

“Part of going to college is learning to advocate for yourself, but we give families as much information as we possibly can and things to think about, such as interest rates and repayment terms,” Peters said, noting that private schools usually have more scholarship money to award students than public schools.


List of Colleges in Western Mass.


For this issue and its focus on education, BusinessWest looks at what public and private schools do to help students and their parents access the help they are eligible for so they can earn a degree that will lead to a satisfying and well-paid career.

Variable Factors

Guidance counselors at high schools have information about financial aid and can steer prospective college students and their parents to appropriate resources. Most high schools also hold financial-aid information nights, while colleges and universities hold similar sessions during annual open houses.

Peters said UMass Amherst goes out into the community and puts on 100 presentations every year for prospective students and their parents, as well as panel discussions for guidance counselors, programs for incoming families, and financial-literacy sessions on campus that remind students about the debt they are accumulating.

Stuart Jones

Stuart Jones says Springfield College is unique in the amount of money it awards to graduate students.

Catherine Ryan, director of Financial Aid at Westfield State University, said that school also gives presentations and works closely with community colleges because many students transfer there after completing two years of schooling.

In general, private schools are the most costly form of higher education. State schools are less expensive, and their price tag is determined by a tiered system: community colleges are the least expensive, state universities cost more, and the UMass system is at the top of the tuition-cost pyramid.

Ryan said Westfield State costs $9,275 without room and board and $20,000 with it.

“Some students expect to be able to borrow the full amount of the cost of their education, but that’s not possible,” she noted, explaining that there are limits to federal loans. “It’s important for families to research the cost of each college the student is interested in because there are a lot of different price tags. I tell them to be organized and look at a wide range of schools.”

There are three main sources of funding for higher education. The first comes from the government via federal loans, Pell grants, state grants, and work-study programs.

The second source is scholarships or awards from a college or university, and the third is independent scholarships that are given out by a wide array of local and national groups.

“It’s our job to educate students about where they can find scholarships and grants,” Jones said, adding that millions of dollars of scholarship money goes unclaimed every year, and students should visit www.fastweb.com, the nation’s largest scholarship clearinghouse.

“We give families the tools they need to explore options and tell them what they need to know about private loans,” he went on. “But we are very honest about the amount of debt the student is likely to incur, and although some really want to come to Springfield College, we know they can’t afford it and have to help them face that reality.”

Chambers agreed, and said 90% of students at WNEU receive financial aid, and the admissions office gets in touch with students after they receive their financial-aid package to answer any questions. But they have also had to tell some students it is not realistic for them to attend the school.

However, experts say every student should fill out the Free Application for Student Aid, or FAFSA, which automatically qualifies them for low-interest and forgivable federal loans if they meet eligibility standards. It is also the first step needed to qualify a parent for a federal PLUS loan, which can be used to help pay college costs.

Catherine Ryan, director of Financial Aid at Westfield State University

Catherine Ryan, director of Financial Aid at Westfield State University

Experts say the form is important even for the wealthiest families because students may qualify for merit scholarships or other forms of aid if they don’t meet the benchmarks for federal programs. In addition, the most generous private colleges have awarded need-based aid to some students from families earning more than $200,000 a year.

However, Peters noted that it’s critical to read the FAFSA directions carefully. For example, it’s important to understand where to include the student’s tax information and where to use the parent’s.

The U.S. Department of Education recently announced new income-reporting rules for FAFSA beginning with the upcoming 2017-18 school year. Instead of using prior-year income as ‘base year’ income, it will now use what it refers to as ‘prior-prior year income.’ For example, the FAFSA will report 2015 calendar year income to schools the student designates on the form for the 2017-18 ‘expected family contribution’ determination instead of 2016 calendar-year income.

In addition, for the first time, families were able to fill out the FAFSA in October instead of having to wait until Jan. 1. Students who did so right away and were accepted at colleges received financial-aid packages early, which gives them more time to consider their options.

Ryan cautions that the FAFSA should be filled out as soon as possible each year because students who file after March 1 may lose out on help, as a college may have allocated all of its resources by that date.

Different Circumstances

Although every family is expected to contribute toward their child’s education to fill the gap between what can be borrowed and what is given to them in grants, sometimes this is not possible. “The amount is often double or triple what parents expected to pay,” said Ryan. “Middle-class families don’t quality for a lot of aid at public schools, so they should start conversations about affordability long before the student is ready to enroll in college.”

Although most schools don’t have an extra pool of money to help students beyond their initial offer, experts say if a family’s circumstances change, they should alert the financial-aid office, because special situations are taken into consideration. If extra aid is not available, private loans can be an option, but a student needs a credit-worthy co-signer, and interest often begins accumulating as soon as the loan is processed.

“But if a parent lost their job, or there is a death, divorce, or other significant change in the family, they should contact us,” Ryan noted.

Jones said some families try to negotiate the amount of aid the student will receive. “Some don’t really need our help and simply want a bargain, while others really do need assistance,” he noted, adding that, in some instances, SC is able to offer them more grant money.

Ryan said Westfield doesn’t have a reserve fund, but it looks at individual situations, and students sometimes opt to attend classes part-time while they work or help their family.

But most schools offer payment plans, and if parents request a meeting with the financial-aid office, they will be advised about their options.

“We have our own scholarship program, but it is only for upperclassmen,” Chambers noted.

Ryan said Westfield State may offer the neediest students a package that includes federal loans, a Pell grant, a state grant, and grant money from the school, which in some cases equates to the majority of the cost.

Kathleen Chambers

Kathleen Chambers says 90% of students at Western New England University receive financial aid.

But when it comes to helping graduate students, most colleges and universities don’t have much to offer.

“Most graduate students who receive financial aid receive it in the form of a job as a teaching assistant or research assistant,” said Patrick Callahan, a spokesperson for UMass Amherst. “When they apply for admission to a graduate program, they are considered for this type of aid, which is typically based on qualifications rather than financial need.”

He added that some graduate students receive fellowships that help with the cost of living or scholarships that reduce their tuition cost. Fellowships can come from university sources or outside sponsors, such as the National Science Foundation.

UMass Amherst has a robust assistance program that offers tuition credits as well as health benefits, and Westfield State offers its own programs.

Springfield College awards scholarships for excellence as well as associateships that provide students with free or discounted tuition and a living stipend in exchange for work on campus that does not exceed 20 hours a week.

Chambers said WNEU’s School of Law offers merit money based on a student’s undergraduate academic record and their results on the Law School Admission Test, but noted that graduate students can get an unsubsidized federal loan of up to $20,500 for their first year of study, which is considerably higher than the amount an undergraduate can borrow.

Countdown Begins

Time is of the essence, and most colleges send out financial-aid packages by March 1 because students must decide by May 1 which school they will attend.

The amount they borrow is a very important factor, but Chambers noted that higher education is an investment. “Unlike a car or house, a degree can’t be taken from you.”

Jones added that, although affordability and financial aid are critical factors in decision making, many parents say support services, the safety of a campus, and whether the school is student-focused also weigh into the equation.

“They want to know if the school is going to give their son or daughter the greatest chance at success,” he said.

When they finish their schooling and settle into careers, the amount of debt they owe may well figure into that definition, so it is indeed a situation that deserves serious consideration — because it will affect their lives for years to come.

DBA Certificates Departments

The following business certificates and trade names were issued or renewed during the months of February and March 2017.

AGAWAM

J.N. Duquette Construction
215 Barry St.
Jean Duquette

NewsMatch.com
200 Silver St., Suite 201
Kenneth Vincunas

Vintage Couture Interiors
525 Springfield St.
Crystal Dukes

Vintage PTS Inc.
40 Bowles Road
Christopher Bignell

AMHERST

Gil’s Auto Repair & Performance Inc.
40 Belchertown Road
Gilberto Rivas

The Red Barn of Hampshire College
893 West St.
Mike McKenna

Terrill Productions
629 Main St., Apt. 2
Alex Terrill

CHICOPEE

Absolute Motors Inc.
245 East St.
Mahmoud Awkal

ACM Décor
32 Harding St.
Tatyana Rotar

Day Lumber Co.
70 Orange St.
Samuel Fortsch

Have a Heart Dog Training
59 College St.
Kelli-Marie Malke

Kin’s Auto Glass & Repair
628 Center St.
Joaquin Rodriguez

EASTHAMPTON

Aldeia
116 Pleasant St., Studio 232
Lillianna Pereira

Baystate Boards
6 Cood Dr.
Joseph LaBonte

Bulldog Transport & Recycling
21 Wright St.
David Meunier

D & L Cleaning
25 Franklin St., Apt. C
Daniel Bond

Haircuts by Jessy at Lisa’s Hair Shop
54 A Northampton St.
Jessy Kaminski

Head Ease
49 Union St.
Nicole McCorkindale

John Brelsford Psychotherapy
123 Union St., Suite 204
John Brelsford

Liberty Tax Service
53 Union St.
Saqib Tasneem

EAST LONGMEADOW

B & L Landscape
219 Kibbe Road
Brian Booth

Embrace Home Loans
48 Center Square
Embrace Home Loans

Frank’s Auto Service
528 North Main St.
Frank Vecchiarelli

The Salon at Bluebird Estates
1 Appleblossom Lane
Mary Rosso

GREENFIELD

All About the Promo
13 Cedar St.
Susan Brulotte

Amy’s Hair Salon
466 Main St.
Amy-Jo Kostanski

LenSocial
298 Deerfield St.
Celinda Scott

Montague Webworks
20 River St.
Montague Webworks Inc.

Spiritual Counseling
221 Main St.
Cheri Evans

HADLEY

Simmons Masonry, LLC
5 Cemetery Road
Greg Simmons

STC
269 Bay Road
Soccer Tournament Centers, LLC

Tiny House, Giant Lif.com
204 River Dr.
Susan Kuc

Verizon Wireless
360 Russell St.
Cellco Partnership

HAMPDEN

West One International Inc.
160 Chapin Road
Brent Bertelli

HOLYOKE

G & M Enterprises
740 High St., Suite 2
Mark Feinbein

Holyoke Kenpo and Fitness
208 Race St.
Lizabeth Rodriguez

Journeys #1470
50 Holyoke St., F-389
Robert Dennis, et al

Rosa de Saron Creation
223 Maple St.
Myriam Diaz, Jorge Diaz

West on Jade Photography
79 George St.
Juliet Cannici

LUDLOW

A E D Moving and Enterprises
41 Bruni Ave.
Angelo DiRosa, Ewa DiRosa

A. Martins & Sons Construction Inc.
679 Moore St.
Antonio Martins

John’s Corner
204 Sewall St.
Tony Esoo

Meadowbrook Shopping Center
7-265 Fuller St.
Elizabeth Salvador

Mill’s Tavern & Grille
14 Worcester St.
Paulo Marques

Renaissance Advisory Services, LLC
733 Chapin St., Suite 202
Werner Maiwald

Sosa Barber Shop
85 East St.
Antonio Sosa

T Fiorentino Roofing
201 Cady St.
Thomas Fiorentino

NORTHAMPTON

Andy’s Spaceworks
142 Riverside Dr.
Ann Dollard

Electric Eye Records
52 Main St.
Andrew Crespo

Grace Notes Doula Services
21 Maple Ave.
Emma Roderick

HealthLens Inc.
378 Pleasant St.
Joyce Miga

Krantz Wellness
92 Main St.
Stefanie Krantz

Laladales
33 Aldrich St.
Margaret Robbins, Thomas Riddell

The Living Art Studio
219 Main St.
Scot Padgett

Northampton School of Dance
141 Damon Road
Jennifer Peterson

PALMER

Palmer Agway
1515 Park St.
Stacey Kelly, Brian Kelly

Trio Salon at Images
1207 South Main St.
Karen Kozlik

SOUTHWICK

Backcountry Tackle
13 Ed Holcomb Road
Nathan Dudek

Housefly Aerials
11 Ham Hill Road
Todd Servis

SPRINGFIELD

Ackilli’s Dance Studio
481 Carew St.
Linda Ackilli

Art for the Soul Gallery
235 State St.
Rosemary Woods

Belmont Human Resources
465 Belmont Ave.
Subash Majhi

Charles Buy N Sell
29 Verge St.
Carlos Pena

Clip & Go Barber Shop
2625 P Main St.
Ronald Lopez

Dupre Finish Carpentry
13 Delano Dr.
Louis Dupre

Everything Window Tint
100 Lucerne Road
Victor Delgado

Garcia Deli Mini Market
142 Dickinson St.
Darlin Dionicio

Hamid Hallums
233 Center St.
Hamid Hallums

Ike’s Maple Street Deli
155 Maple St.
Isaac Alvarez

Infinite Interpretations
117 Bremen St.
Melanie Daly

London Monet Salon & Spa
475 Sumner Ave.
LaTonya Renee

Ludenberg Store Inc.
349 Allen St.
Sawkat Wally

Maple Mart
155 Maple St.
Shamin Qureshe

Milan Menswear
1655 Boston Road
Ahmed Mostafa

Noor Mini Mart
431 White St.
Yaser Abughiad

People’s Dental, P.C.
239 Bridge St.
Craig Saltzman

Real McKoy Trucking LLC
155 Laconia St.
Mark McKoy

Rich Herbert Law
413 Main St.
Rich Herbert

Sherwin-Williams Co.
670 Boston Road
Paul Koch

T W Construction
986 Berkshire Ave.
Timothy Walsh

Thanh Thuy Fashion & Video
407 Dickinson St.
Yen Nguyen

U.N.I.T.Y.
685 State St.
Vyeluv Nembhard

Zyana’s Market
11 Dorset St.
Jorge Perez

WARE

Healthy Paws Lifestyle
40 East Main St.
Robin Bujnis

M & R Concentrates
54 Greenwich Plains Road
Lori Sinclair, Megan Sinclair, Ryan Sinclair

WESTFIELD

Bill’s Repair Service Inc.
530 Pochassic Road
Bill’s Repair Service Inc.

Center City Arts Space
62 School St. East
Jonathan Adams

Easter Touch Bodywork
79 Main St.
Douglas Cotton

Edward Jones
20 Elm St., Suite A
Edward Jones

Kirby Productions
77 Mill St., Suite 112
Alexander Liptak

Safety Restore Inc.
45 Meadow St.
Artem Martynyuk

Yola’s Caring Touch Massage
10 C Union Ave.
Jolanta Abramczyk

WEST SPRINGFIELD

Alterations Unlimited
197 Union St.
Trindade Agostinho

Carol at Debron’s Salon
242 Westfield St.
Carol McGurn

Elm’s Cleaners & Expert Alterations
245 Elm St.
Urzula Matysiak

Kaboom Booth
130 Elm St.
Josue Jimenez

On the Border
33 Border Way
OTB Acquisition LLC

Paper Delivery Services
41 Irving St.
Yelisei Rakhubenko

Quality Renovations
74 Elm St.
Leah McCarthy

Restless Auto Repair
11 Lowell St.
Emmanuel Soto

WILBRAHAM

Club Z! In-Home Tutoring Services
5 Lodge Lane
Zbigniew Kielczewski

CSR Lab
4 Briar Cliff Dr.
Phillip Clawson

Daisy Door LLC
2040 Boston Road
Samantha Macero, Daniel Macero

East Coast Design Services, LLC
8 Bruuer Ave.
Matthew Blanchard

KDT Associates
9 Nokomis Road
Kevin Magilc

Papa Gino’s Inc.
1876 Boston Road
Linda Bythrow

Reliable Insurance Agency
2133 Boston Road, Unit 7
Cynthia Lajzer

Daily News

SPRINGFIELD — Robinson Donovan, P.C. announced that Partner Carla Newton, in collaboration with Thomas Kenefick III, will co-chair the “Cutting Edge Issues in Western Massachusetts” symposium for family-law professionals as part of the upcoming Massachusetts Continuing Legal Education (MCLE) regional conference. The event, to be held at the Sheraton Springfield on March 22, is expected to gather distinguished family lawyers and judges with substantive knowledge and regional expertise. This will be the third year Newton has co-chaired the event.

“Family law is constantly evolving, and it is imperative to stay abreast of emerging issues,” said Newton. “The symposium will facilitate a thoughtful exchange and will undoubtedly help all of us to better serve the needs of our clients.”

The full-day event will feature discussions on the current state of the probate and family court, including insights on pilot programs; case law and legislative updates; presentations on social-media considerations and alimony obligations; and an information exchange with members of the judiciary.

Newton is a divorce and family-law practitioner, with additional practice areas in corporate and business counseling, commercial real-estate law, and litigation. A member of the American Bar Assoc., Massachusetts Bar Assoc., Hampden County Bar Assoc., International Assoc. of Collaborative Professionals, and the Massachusetts Collaborative Law Council, she has regularly been recognized for outstanding achievements, including selection to the Best Lawyers in America list (2013-present) and the Massachusetts Super Lawyers list (2013-present). Additionally, she was recognized by Best Lawyers as the 2015 family-law Lawyer of the Year in Springfield and among the Top 50 Women Massachusetts Super Lawyers in the same year. She was also a St. Thomas More Society honoree in 2013.

The March 22 event gives qualified attendees the opportunity to earn up to six continuing legal education (CLE) credits. Those interested in in attending are asked to register by calling MCLE Customer Service at (617) 482-2205 or e-mailing [email protected]. More information about the event, including tuition information, is available at mcle.org.

Daily News

SPRINGFIELD — The Western New England School of Law will host a community forum on “Hate Crimes, Extremist Activities, and Bias Incidents” on Friday, March 31, from noon to 3:30 p.m. in the School of Law. This event is open to the public, and local residents, advocates, and all affected constituencies are encouraged to attend. A light, complimentary lunch will be served.

The recent presidential election and subsequent executive appointments have created a high level of uncertainty for politically marginalized groups. Both the news media and nonprofit organizations that monitor hate and bigotry are reporting an increase in these incidents. While such crimes are often discussed at the national level, it is important that communities be alert to local activities that directly affect the lives of their neighbors, families, and friends.

The legal forum will feature representatives from local law enforcement, government agencies, educational providers, community organizations, and faith-based groups that are involved in these issues on a daily basis. The panelists will discuss their perspectives on current events, and will also explain how interested students and community members can become involved in reducing these incidents. This gathering is intended to provide accurate and current information, reduce misinformation in the community, and improve collaboration.

Daily News

AMHERST — Nancy Scherer, associate professor of Political Science at Wellesley College, will address the Wellesley Club of the Pioneer Valley on “The Supreme Court in Today’s World.” The event will take place on Tuesday, April 18 at 7 p.m. in the Woodbury Room of Jones Library, 43 Amity St., Amherst.

Scherer received her undergraduate degree from Lafayette College, a juris doctor from Emory University School of Law, and a Ph.D. from the University of Chicago. In 2002, she was the recipient of the prestigious Edwin S. Corwin Award of the American Political Science Assoc. for the best dissertation on public law. Stanford University Press published her Scoring Points: Politicians, Political Activists and the Lower Federal Court Appointment Process in 2005. In addition, she is the author of many scholarly articles in journals such as the Journal of Politics, Political Research Quarterly, Political Science Quarterly, and Law and Society Review. She practiced law for seven years before beginning her doctoral studies and has taught at Wellesley since 2006. Her courses include American politics, constitutional law, gender and law, and courts, law, and politics.

At Jones Library, Scherer will address such topics as why justices vote the way they do, what factors drive their decisions, and the impact of law on their decisions. She can also discuss the new Supreme Court justice, the ‘nuclear option’ during the appointment process, and which seminal cases may be at risk of overturning. This presentation is free and open to the public.

Daily News

BOSTON — Gov. Charlie Baker recently introduced legislation that — if signed into law along with his budget proposal to begin increasing staffing at the state Department of Environmental Protection (DEP) — will start a several-year process of rebuilding and significantly changing the state’s clean-water program.

The immediate focus of the announced legislation is to begin the process of delegating Clean Water Act permitting, enforcement, and compliance authority to the state. Massachusetts is currently one of three states in the country that does not have this authority.

“The Connecticut River Watershed Council supports creating a top-notch water-quality program that administers the federal Clean Water Act at the Mass. DEP. The governor’s budget proposal combined with this legislation is a first step to begin creating such a program,” said CRWC Executive Director Andrew Fisk. “We stand ready to work with the administration and the Legislature to enact additional legislation that will create a program based on strong and achievable standards, timely and fair permitting, robust enforcement, and widely available technical assistance.”

Business of Aging Sections

The Write Stuff

By Gina Barry, Esq.

Gina Barry

By Gina M. Barry, Esq.

It should come as no surprise that the general population of the U.S. is aging. According to the Administration for Community Living, which was created by the U.S. Department of Health and Human Services, people who were age 65 or older represented 14.5% of the population in 2014, and that number is expected to grow to 21.7% of the population by 2040.

When aging, most people would prefer to have a plan in place to ensure that their needs and goals will be met, even if they are incapacitated or pass away. While many people believe they do not have enough money to need an estate plan, the need for an estate plan is not solely related to the amount of one’s wealth.

As explained below, a basic estate plan is comprised of four legal documents and is quite simple to establish.

Last Will and Testament

A will directs the disposition of the probate estate. The probate estate consists of assets held in the decedent’s name alone that do not have a beneficiary designated. When a person passes away without a will, their estate will be distributed as directed by the Commonwealth’s intestacy law, which may not be as they would have desired.

A common misconception is that a will is not needed if every asset is jointly owned or has a designated beneficiary. Of course, there must be a surviving joint owner for this plan to work. If both owners pass away simultaneously in a common accident, the estate will need to be probated, as there will be no surviving joint owner.

A will is also necessary in order to designate a personal representative, who will carry out the estate. The personal representative will gather the probate assets, pay valid debts, and make distribution of the estate to the beneficiaries as set forth in the will. Further, if the decedent leaves behind minor children, a guardian can be designated in the will to take custody of these children.

Likewise, a trust can be established in a will that would provide ongoing protection for minor children — or possibly for other beneficiaries who should not receive their inheritance outright, usually due to spendthrift concerns. When there is no will in place, the power and ability to make these designations and to direct the disposition of property is forfeited.

Healthcare Proxy

A healthcare proxy is a document that designates a healthcare agent, who would make healthcare decisions in the event of incapacity of the principal (person signing the proxy). The healthcare agent would step into the shoes of the principal and make decisions as they would if they were able. For example, they may decide whether a certain medication should be taken, whether a certain medical procedure should be done, or whether there should be an admission or discharge from a medical facility.

 

While many people believe they do not have enough money to need an estate plan, the need for an estate plan is not solely related to the amount of one’s wealth.”

 

‘Living will’ language is normally included within the healthcare proxy. The living-will language addresses end-of-life decisions and generally sets forth that the principal does not want extraordinary medical procedures used to keep them alive when there is no likelihood of recovery. This can be a difficult decision to carry out; therefore, care should be taken to name someone who would be able to honor that decision. Individuals who have an advanced illness may choose to establish medical orders for life-sustaining treatment (MOLST) in addition to a healthcare proxy.

A MOLST is a medical order form completed by a patient and their physician that relays instructions about a patient’s care, including stating which treatment should be given or otherwise withheld. A MOLST would eliminate the need for living-will language in a proxy, but the best practice would be to reference it in the proxy.

Durable Power of Attorney

A durable power of attorney is a document that designates someone to make financial decisions. This document is usually in full force and effect when it is signed, but it is expected that it will not be used unless you are unable to handle your own financial affairs. It is also possible to grant a springing power that does not take effect until incapacity arises.


Rehabilitation Facilities in Western Mass.


The power of attorney is a very powerful document that is as broad as the powers granted within it. It gives authority to the designated person to handle all financial decisions, not just pay bills. In most cases, the person named will be authorized to handle real estate, life insurance, retirement accounts, other investment accounts, bank accounts, and any other matters involving money.  As such, the person chosen to serve in this capacity should be someone with financial savvy who can be trusted without reservation.

Homestead Declaration

The homestead declaration, once properly recorded in the Registry of Deeds, declares a principal residence to be a homestead. The homestead declaration protects the equity in the primary residence up to $500,000 from attachment, seizure, execution on judgment, levy, or sale for the payment of debts.

In some cases, such as advanced age or disability, the equity protection can be up to $1 million. If a homestead declaration is not recorded, there is an automatic $125,000 of equity protection.  In addition to some other specific exceptions, a homestead declaration will not protect the real estate from nursing-home costs or tax liens.

Conclusion

With these four documents, most people can help their family members or trusted companions avoid expensive and painful legal hassles related to their ongoing care and their estate.

Individuals with more complicated estates may require different or additional documents to fully protect their interests and their beneficiaries, but for the majority of people, an estate plan is only four documents away.

Gina M. Barry is a partner with the law firm Bacon Wilson, P.C. She is a member of the National Assoc. of Elder Law Attorneys, the Estate Planning Council, and the Western Mass. Elder Care Professionals Assoc. She concentrates her practice in the areas of estate and asset protection planning, probate administration and litigation, guardianships, conservatorships, and residential real estate; (413) 781-0560; [email protected]

Chamber Corners Departments

1BERKSHIRE
www.1berkshire.com
(413) 499-1600

• March 15: Chamber Nite, 5-7 p.m., at Community Health Programs, 71 Hospital Ave., North Adams. Bring your business card so you can enter to win a door prize. Cost: free.

• March 29: Career Fair, 10 a.m. to 4 p.m., at Berkshire Community College, Paterson Field House, 1350 West St., Pittsfield. Get in front of Berkshire-based businesses at this annual event. This event is open to the public and is free. No registration is required.

• March 29: Brown Bag Fundraising, noon-1 p.m., at 1Berkshire Central Station, 66 Allen St., Pittsfield. Cost: Free

Register online for events at www.1berkshire.com.

EAST OF THE RIVER
CHAMBER OF COMMERCE
www.erc5.com
(413) 575-7230

• April 27: The Feast in the East, 5:30-7:30 p.m., at the Starting Gate at GreatHorse, 128 Wilbraham Road, Hampden. This event is open to the public. The ERC5 is preparing to host 30 of the finest restaurants in our area to serve delicious and decadent signature dishes to guests. Tickets and sponsorship opportunities are available at www.erc5.com. Call Nancy Connor, executive director, at (413) 575-7230 with questions.

GREATER CHICOPEE
CHAMBER OF COMMERCE
www.chicopeechamber.org
(413) 594-2101

• March 8: Salute Breakfast, 7:15-9 a.m., at the Delaney House, 3 Country Club Road, Holyoke. Salutes include Berkshire Bank/165-year anniversary; Chicopee Industrial Contractors/25-year anniversary; Chicopee Colleen and her court; and a Bow of Recognition to Clear Vision Alliance for a 10-year anniversary. Cost: $23 for members, $28 for non-members. To register, visit www.chicopeechamber.org.

• March 16: CEO Luncheon featuring Raymond Berry, president and general manager of White Lion Brewing Co., 11:45 a.m. to 1 p.m., at Collegian Court Restaurant, 89 Park St., Chicopee. Cost: $30 for members, $35 for non-members. To register, visit www.chicopeechamber.org.

• March 22: Business After Hours with the Springfield Regional Chamber, 4:30-6:30 p.m., hosted by Springfield Thunderbirds main office, 45 Bruce Landon Way, Springfield. Networking, raffle prizes, shoot-the-puck contest on the ice, Plan B Burger, and a cash bar available. Cost: $10 for members, $15 for non-members. To register, visit www.chicopeechamber.org.

GREATER EASTHAMPTON
CHAMBER OF COMMERCE
www.easthamptonchamber.org
(413) 527-9414

• April 12: Business Expo, 4:30-7 p.m., at the Bartley Center at Holyoke Community College, 303 Homestead Ave., Holyoke. Sponsored by Florence Bank, Williston Northampton School, and Green Earth Energy PhotoVoltaic. The Greater Easthampton Chamber of Commerce is partnering with the chambers of Holyoke, Chicopee, and Northampton for a Business Expo. The chambers are now accepting reservations for tables. The cost is $150 if reserved by March 29, and $200 after that date. Table fee includes a 6’ x 30” skirted table, two entrance passes, a light supper, and free parking. Sponsorships are also available. For more information, call the chamber at (413) 527-9414 or e-mail [email protected].

GREATER WESTFIELD
CHAMBER OF COMMERCE
www.westfieldbiz.org
(413) 568-1618

• March 6: Mayor’s Coffee Hour, 8-9 a.m., at Armbrook Village, 551 North Road, Westfield. Join us for our monthly Mayor’s Coffee Hour with Westfield Mayor Brian Sullivan. Free and open to the public. Call (413) 568-1618 to register for this event.

• March 8: After 5 Connection, 5-7 p.m., at Shaker Farms Country Club, 866 Shaker Road, Westfield. Sponsored by Camp K-9 Doggie Day Camp. Refreshments will be served, and there will be a 50/50 raffle to benefit our CSF – Dollars for Scholars fund. Bring your business cards and make connections. Cost: free for members, $10 for general admission (cash/credit paid at the door). Online registration will be made available at www.westfieldbiz.org. For more information, call Pam at the Chamber at (413) 568-1618.

• March 15: St. Patrick’s Day Dinner, 6-10:30 p.m., at Tekoa Country Club, 459 Russell Road, Westfield. Sponsored by Westfield Bank, platinum sponsor; Savage Arms, gold sponsor; A Plus HVAC Inc., silver sponsor; NorthPoint Mortgage, beer sponsor; and Mercy Continuing Care Network, dessert table sponsor. Join us for our St. Patrick’s Day Dinner, 6-6:30 p.m.; cocktails and networking, 6:30-7:30 p.m.; dinner and program, 7:30-10:30 p.m.; music and dancing. Cost: $38 for singles, $70 for couples, and $300 for a table of eight. Featuring Band O’Brothers, an Irish/American band. For sponsorship opportunities, call the chamber office at (413) 568-1618. To register, visit www.westfieldbiz.org.

• March 24: Employment Law Workshop, 8:30-10 a.m., at the Holiday Inn Express, 39 Southampton Road, Westfield. Topic: “Managing Employee Appearance and Religious Accommodations in the Workplace.” Join attorney Karina Schrengohst for a roundtable-style seminar to discuss appearance in the workplace and religious accommodations, including an overview of religious-discrimination law; dress and appearance standards; body modification (tattoos and piercings); an workplace culture, individual self-expression, and employee retention. Cost: free for members, $30 for general admission paid in advance. Online registration will be made available at www.westfieldbiz.org. For more information, call Pam at the chamber at (413) 568-1618.

PROFESSIONAL WOMEN’S CHAMBER
www.myonlinechamber.com
(413) 787-1555

• March 22: Professional Women’s Chamber Headline Lunch, 11:30 a.m. to 1 p.m. Location to be determined. Cost: $30 for PWC members, $40 for general admission.

SPRINGFIELD REGIONAL CHAMBER
www.myonlinechamber.com
(413) 787-1555

• March 6: Outlook 2017, 11:30 a.m. to 1:30 p.m., at MassMutual Center, 1277 State St., Springfield. Cost: $50 for members, $70 for general admission. Reservation deadline: Feb. 22. No walk-ins accepted. No cancellations after RSVP deadline.

• March 8: Lunch ‘n’ Learn, “Apprentices and Internships: The Real Deal,” 11:30 a.m. to 1 p.m., at Lattitude Restaurant, 1338 Memorial Ave., West Springfield. Presented by David Cruise, president of the Regional Employment Board of Hampden County. Cost: $25 for members in advance ($30 at the door), $35 for general admission ($40 at the door).

• March 14: Speed Networking, 3:30-5 p.m., at Lattitude, 1338 Memorial Ave., West Springfield. Cost: $20 for members in advance ($25 at the door), $30 for general admission in advance ($35 at the door).

• March 22: “Power Play” After 5, 4:30-7 p.m., hosted by the Springfield Thunderbirds, MassMutual Center, 1277 State St., Springfield. Cost: $10 for members, $15 for general admission. Special event presented jointly with the Springfield Regional Chamber and the Greater Chicopee Chamber.

• March 28: Pastries, Politics & Policy, 8-9 a.m., at TD Bank Conference Center, 1441 Main St., Springfield. Cost: $15 for members in advance ($20 at the door), $25 for general admission in advance ($30 at the door).

Reservations for all chamber events may be made online at www.springfieldregionalchamber.com.

WEST OF THE RIVER
CHAMBER OF COMMERCE
www.ourwrc.com
(413) 426-3880

• March 16: Networking Lunch, noon to 1:30 p.m., at Crestview Country Club, Agawam. You must be a member or guest of a member to attend. Enjoy a sit-down lunch while networking with fellow chamber members. Each attendee will get a chance to offer a brief sales pitch. The only cost to attend is the cost of your lunch. Attendees will order off the menu and pay separately that day. We cannot invoice you for these events. For more information, contact the chamber office at (413) 426-3880 or [email protected].

• March 23: Business 2 Business Meet and Greet with West Springfield Mayor Will Reichelt. 7:30 a.m., hosted by Fathers & Sons, 989 Memorial Dr., West Springfield. A casual meet and greet with local businesses and the mayor.

Court Dockets Departments

The following is a compilation of recent lawsuits involving area businesses and organizations. These are strictly allegations that have yet to be proven in a court of law. Readers are advised to contact the parties listed, or the court, for more information concerning the individual claims.

CHICOPEE DISTRICT COURT

Timothy Shannon v. Pride Stores LLC
Allegation: Slip and fall causing injury: $24,999
Filed: 1/19/17

FRANKLIN DISTRICT COURT

Thomas Hodak v. Beau Geste XXV, LLC and Doubletree Suites by Hilton
Allegation: Slip and fall causing injury: $24,999
Filed: 2/1/17

FRANKLIN SUPERIOR COURT

Rexel Inc. d/b/a Capital Light & Supply Co. Inc. v. Atlantic Furniture Inc.
Allegation: Monies owed for services, labor, and materials: $33,496.66
Filed: 1/4/17

HAMPDEN DISTRICT COURT

Luis Hernandez v. Shoukat & Saeed Inc. and S & S Food Mart
Allegation: Slip and fall causing injury: $24,000
Filed: 1/20/17

Jerri Lynn Myrick v. Big Y Foods Inc.
Allegation: Slip and fall causing injury: $9,012.41
Filed: 1/23/17

HAMPDEN SUPERIOR COURT

Richard Aponte v. Crystal Brook Landscape Construction Inc.
Allegation: Negligence in construction of stairs causing injury: $46,800
Filed: 2/6/17

Joshua Lewis v. Hurley & David Inc.
Allegation: Employment discrimination: $25,000+
Filed: 2/7/17

Patrizia Politi v. Springfield Riverfront Development Corp., Springfield Riverfront Condominium Assoc., and the Hanover Insurance Group Inc.
Allegation: Slip and fall causing injury
Filed: 2/7/17

Ondrick Materials & Recycling, LLC v. Palmer Motorsports Park, LLC
Allegation: Monies owed for goods sold and delivered: $98,261.30
Filed: 2/8/17

William Roach v. Joseph Hamm d/b/a Hamm’s Welding & Trailers
Allegation: Slip and fall causing injury: $350,000
Filed: 2/8/17

HAMPSHIRE DISTRICT COURT

Evelyn Stankowski v. the Blue Rock Restaurant and Bar, LLC
Allegation: Non-payment of overtime wages: $1,240.37
Filed: 1/25/17
Sherwin-Williams Co. v. Paul Shepard d/b/a Gentlemen Painters
Allegation: Monies owed for goods sold and delivered: $6,638.18
Filed: 1/26/17

HAMPSHIRE SUPERIOR COURT

Jeffrey Zesiger, MD v. Cooley Dickinson Hospital and Cooley Dickinson Medical Group a/k/a Cooley Dickinson Practice Assoc.
Allegation: Breach of contract: $25,000+
Filed: 2/3/17

David Jackson and Elaine Stinson v. David Kaufman, MD; Fred Kim, MD; Phillip Kick, MD; Valley Medical Group, P.C.; and Urology Group of Western New England, P.C.
Allegation: Medical malpractice: $1,375,000
Filed: 2/6/17

HOLYOKE DISTRICT COURT

Ariana Garcia as mother and next friend of Ariana Garcia, a minor, v. Pyramid Management Group, LLC
Allegation: Slip and fall causing injury: $3,300
Filed: 1/20/17

Daily News

HOLYOKE — The St. Patrick’s Business Breakfast of the Greater Holyoke Chamber of Commerce will be held on Wednesday, March 15 at 7:30 a.m. at the Log Cabin.

The event is sponsored by PeoplesBank, the Holyoke Mall, Marcotte Ford, United Personnel, and Resnic, Beauregard, Waite & Driscoll, and will begin with the serving of a full Irish breakfast. Banish Misfortune, sponsored by Expert Staffing, will play traditional Irish music for the expected crowd of 400. Registration begins at 7 a.m.

Emcee John Driscoll, and attorney with Resnic, Beauregard, Waite & Driscoll, will salute the St. Patrick’s Day Parade committee and the following award winners: Parade President, Mike Moriarty; Parade Grand Marshal, Sr. Jane Morrissey; George O’Connell Award winner, Kimberly Izquiedro; Daniel J. Gallivan Award winner, Timothy Patrick Burns; Thomas F. Rohan Award winner, Joseph Griffin III; Citizenship Award winners, Irma Perez Gourde and Gladys Perez; John F. Kennedy Award winner, Ann Dowd; Ambassador Award winner, Turlough McConnell; and Grand Colleen, Margaret Walsh and her court.

Special recognition will go to Holyoke City Clerk Brenna Murphy McGee on being the recipient of the Women of Excellence Award from the National Foundation for Women Legislators, and to the Chamber’s new members: Panarico Farm Dog Daycare and Training, Success Coaching, Residence Inn of Springfield/Chicopee, Moriarty and Wilson Law Offices, Carve Beauty Bar, and Dunn and Wilson, Attorneys at Law.

St. Patrick’s Day items will be available for purchase and will feature Holyoke Road Race ornaments, shamrock cozies, and shamrock baseball caps. Reservations may be made online at holyokechamber.com/events. Tickets are $35 if purchased before March 8, and $40 thereafter. Walk-in (without a reservation) guest tickets will be $45.

Daily News

SPRINGFIELD — The Western New England University College of Pharmacy will hold its seventh annual Continuing Pharmacy Education and Preceptor Development Conference on Thursday, March 16 from 8:15 a.m. to 4 p.m. in Rivers Memorial Hall. The conference is one way the College of Pharmacy supports the educational needs of pharmacists in the region.

Hundreds of regional pharmacists from New England participate each year in the full-day training program, which will provide insight into legal issues impacting the pharmacy profession, preceptor development, and updates on clinical therapeutics.

The workshops this year include “Naloxone: How It Will Impact the Community,” with Victoria Celetti, PharmD; “Drug Therapy in the Elderly,” with Corey Laskey, PharmD, BCPP; “Annual Pharmacy Law Review,” with David Baker, BS Pharm, MBA, JD; “Patient-centered Care,” with Katelyn Parsons, PharmD, RPh; and “The Focus of Pharmacy Education,” with Kim Tanzer, PharmD.

Upon completion of the program, attendees will earn up to six contact hours of ACPE-accredited continuing pharmacy education. There is no charge to attend the conference, but advanced registration is required. To register, visit wnerxce.org. For more information, contact Joanne Moore at [email protected] or (413) 796-2046.

For more information about the other training opportunities at the Western New England University College of Pharmacy, e-mail Kim Tanzer, assistant dean, Experiential Affairs, and Continuing Education administrator, at [email protected].

Daily News

SPRINGFIELD — Bay Path University and Western New England University’s School of Law recently signed a 3+3 articulation agreement that allows undergraduate students attending Bay Path to apply for admission to the law school and begin their legal education during their senior year. This could shorten the time for students to earn both their bachelor’s and JD degrees from seven years to six years.

“We are so proud to offer this opportunity for our students to pursue JD degrees,” said Bay Path Provost Melissa Morriss-Olson. “The 3+3 program not only enhances the strength of the existing partnership between our institutions, but provides our students with expanded access to the education they need to complete a cost-effective degree in law. I am very grateful for attorney Justin Dion’s leadership on Bay Path’s behalf in bringing this to fruition.”

Law impacts virtually every area of modern society. The 3+3 law program enables students to merge two passions — their primary major and an interest in law. Political science majors may use law as a stepping stone to holding political office. Accounting majors may find growing opportunities in tax law. Common majors through which students can develop legal skills include English, business, history, political science, economics, mathematics, and health sciences.

School of Law Dean Eric Gouvin explained that the program “will open up opportunities for undergraduate students who want to focus a law degree in the field of study they are passionate about, and save them precious time and money in the process. While many students will find this arrangement attractive, it may be especially appealing to students who are returning to school later in life following a military deployment or after devoting time to family matters.”

With an emphasis on the development of practical lawyering skills, the JD program provides extensive experiential opportunities in legal clinics and externships. The 3+3 program becomes effective beginning in the 2017-18 admission cycle for students planning to begin law school in the fall of 2018.

Court Dockets Departments

The following is a compilation of recent lawsuits involving area businesses and organizations. These are strictly allegations that have yet to be proven in a court of law. Readers are advised to contact the parties listed, or the court, for more information concerning the individual claims.

CHICOPEE DISTRICT COURT

Hector Perez v. TD Bank, NA, USM Inc. and Gleason Johndrow Landscaping Co.

Allegation: Slip and fall causing injury: $3,437.60

Filed: 1/12/17

Halida Begovic v. Russell M. Merrill and Alert Ambulance Service Inc.

Allegation: Negligent operation of ambulance causing collision and injury to plaintiff: $8,939.21

Filed: 1/13/17

FRANKLIN DISTRICT COURT

Edward and Paula Mogelinski v. Patrick J. Jubb, personal representative of the estate of Lawrence Jubb

Allegation: Breach of contract, negligence, unjust enrichment related to construction services: $67,844

Filed: 1/20/17

 

FRANKLIN SUPERIOR COURT

Thomas Bardsley v. Bryan F. Barlow and Barlow Landscaping, Excavation, Paving and Construction Corp.

Allegation: Unpaid overtime, wages, and prevailing wage: $25,000+

Filed: 1/4/17

 

HAMPDEN DISTRICT COURT

Cassandra Emery v. CVS Pharmacy Inc.

Allegation: Slip and fall causing injury: $6,262.46

Filed: 1/17/17

 

HAMPDEN SUPERIOR COURT

Robert Scott Serre v. Poly-Metal Finishing Inc. and Jason Kudelka

Allegation: Breach of agreement, unjust enrichment: $100,000

Filed: 1/30/17

Steven J. Malke Jr. v. R.H. White Construction Co. Inc.

Allegation: Negligence causing injury: $143,224.12

Filed: 1/30/17

Bernadine Smith v. Baystate Medical Center Inc. and Baystate Health Inc.

Allegation: Negligence causing injury: $1,325,000

Filed: 2/2/17

Jacqueline Young v. 110 Monastery Associates, LP and Simsbury Associates Inc.

Allegation: Negligence causing injury, resident left unattended after fall: $396,000

Filed: 2/3/17

Erykah B. McCracken v. Crosstown Courier Service Inc.

Allegation: Employment discrimination: $50,000

Filed: 2/3/17

 

HAMPSHIRE DISTRICT COURT

Computer Works v. Endurance Fitness 247 LLC d/b/a Snap Fitness

Allegation: Monies owed for work performed: $1,748.90

Filed: 1/10/17

 

HAMPSHIRE SUPERIOR COURT

Robert J. Holhut v. Smith Vocational and Agricultural High School

Allegation: Employment discrimination: $225,000

Filed: 1/11/17

Katherine Glatter v. Tina Furculo, MD; VMG-Amherst

Allegation: Medical malpractice: $75,000

Filed: 1/19/17

Russell Russo v. Scott Bellemore d/b/a Aaron’s Paradise Transportation

Allegation: Conversion, unjust enrichment, interference with business relations, emotional distress: $35,000

Filed: 1/17/17

Cover Story

New Sheriff in Town

Nick Cocchi

Nick Cocchi

Nick Cocchi called him the “Babe Ruth of corrections.” That’s one of the many ways the current sheriff of Hampden County paid respect to the former sheriff, Michael Ashe. Following the Babe Ruth of anything is an extremely daunting task, but Cocchi says he has the experience, the confidence, and, perhaps most importantly, the blueprint Ashe left him to succeed in that assignment.

Nick Cocchi says he can easily understand why someone would be intimidated by the prospect of succeeding Michael Ashe as sheriff of Hampden County.

After all, Ashe held that post for more than four decades, becoming a regional institution in the process. He won accolades on the local, regional, and national levels — including BusinessWest’s Difference Maker award in 2016 — and received phone calls and letters from correctional leaders across the country and around the world seeking to tap into his vast reservoir of knowledge and experience.

Meanwhile, his annual fund-raiser, known colloquially as the ‘clambake,’ drew a veritable who’s who of local and state elected officials — as well as those hoping to join those ranks. The coveted prize at those gatherings was getting one’s picture with the sheriff in the paper the next day.

Yes, Ashe’s tenure represents the quintessential hard (maybe impossible) act to follow.

And yet, Cocchi was more than enthusiastic about the prospect of being the individual to script the next one. In fact, he told BusinessWest during a very candid interview, he was far more intimidated by the possibility of losing the sheriff’s race — and therefore likely losing his job with the department — than he was by the prospect of being the next individual to wear the badge.

“For all the reasons most people wouldn’t want to follow him, I do,” he explained. “I’ve had the pleasure of working with him for 23 years; this is the Babe Ruth of corrections, and I’ve watched his policies, I watched how he carried himself, I saw how he did things. The former sheriff was all about giving people second chances and opportunities; he spent the taxpayers’ money wisely and appropriately, and he gave people the right tools to go back to our communities. I’ve learned from him.”

Nick Cocchi says his department’s goal is to give inmates at the county’s jails (the men’s facility in Ludlow is seen here) the tools they need to contribute to society.

Nick Cocchi says his department’s goal is to give inmates at the county’s jails (the men’s facility in Ludlow is seen here) the tools they need to contribute to society.

Overall, there are many reasons why the new sheriff isn’t fazed by following such a giant in this profession. For starters, Cocchi, who started working for Ashe when he was a student at Western New England College and never left his employ, is certainly not lacking for confidence. Nor does he want for experience in virtually every aspect of corrections, as the résumé we’ll review shortly will make clear. And, perhaps most importantly, he’s also firm in his belief that he’s had more than a little to do with those aforementioned phone calls, letters, and awards.

“I’m excited about the prospect of following the sheriff because I’m prepared to do it,” said Cocchi, who credited Ashe with creating what would have to be called a blueprint for other correctional leaders, including himself, to follow. “When you look at the work the sheriff has done, we’re not a good facility, we’re one of the best facilities, not in the Commonwealth, but in the country. I’m not the one saying that, and it’s not Mike Ashe saying that; the National Institute of Corrections will tell you that, and the Large Jail Network will tell you that.

“The fact that people come from not only this country but around the world to see our correctional operations speaks to the work that we do,” he went on. “I’ve learned 23 years under Mike Ashe; he came in as a social worker from the outside, and look at what he’s done. Look at how much he’s progressed and advanced corrections around the country. Imagine what I can do after working side by side with Sheriff Ashe and being mentored by him.”

Looking forward, Cocchi displayed some of that aforementioned confidence by saying he doesn’t want to merely continue Ashe’s programs — all designed to rehabilitate inmates, not simply warehouse them — but instead intends to build upon them, improve them, and add to the portfolio.

“I see our future being very bright and very progressive,” he said. “We will continue to set benchmarks and continue to set the pace for corrections around the country, not because of me, but because of our staff.”

For this issue, BusinessWest talked at length with Cocchi about just how he intends to follow Ashe, and why he is not at all intimidated by the huge shadow cast by the man who held the job before him.

Complete Sentences

As mentioned earlier, Cocchi’s path to the sheriff’s office — both the post and his digs at the jail in Ludlow — started when he was a student at WNEC, majoring in government with a minor in criminal justice.

He was approaching the summer break between his junior and senior years and, like most of his classmates, looking for some gainful employment. The rest, as they say, is history in the making.

He applied for a job as a summer correctional officer at the recently opened jail in Ludlow, one of the individuals who would fill in for those on vacation. As you can no doubt gather by now, he was hired, and he came away with a lot more than that summer job.

“I was as low on the totem pole as you can get — I wasn’t even a full-time employee,” he explained. “And as bizarre as it might sound to some people, I absolutely fell in love with the work.”

When asked to elaborate on just what he fell in love with and how, Cocchi started with the teamwork aspects of the assignment.

“At Ludlow High School, I played soccer, hockey, and baseball, and in college, I played fall baseball and then put my focus on hockey; I played for three years,” he explained. “I had always been around teams and embraced the team concept. When you work at the jail as summer relief, you need a team more than ever.

“You went in and you were part of a team,” he went on. “You were told to get out and go home safe, and to make sure the place was safe; you had to act like a team for the eight hours you were there and beyond. That settled well with me. I enjoyed it.”

His specific assignment that summer was working in what’s known as the ‘special operations unit,’ which responded to incidents such as fights, assaults, and shakedowns, where officers go into cells looking for contraband, gang paraphernalia, tattoo guns, homemade weapons and brew, and other items — work he summed up as educational, eye-opening, and “exciting.”

So much so that he was apparently willing to at least suspend his educational pursuits and go to work at the jail full-time. But Ashe wasn’t about to let him do that.

“He said, ‘Nick, if I hire you, you have to graduate from college,’” he explained. “He said, ‘you’ll have two full-time jobs — college and here.’ I agreed, and I held up my end of the deal, going to school during the day and working the 4-12 shift at the jail.”

Thus began a career that would see the title on the business card (when he actually had one) change a number of times. Indeed, after serving as a correctional officer from 1993 to 1996, he was promoted to corporal of that same 4-to-midnight shift, and in 1998 was again promoted to sergeant of the 8 a.m. shift at the Davis Tower living unit.

From there, he went on to serve as a lieutenant in Special Operations, focused on training and staff development, and in 2004, he was named assistant superintendent of Training and Staff Development.

In 2008, he was promoted again, this time to assistant superintendent of Specialized Housing, where he was responsible for the care, custody, and supervision of pre-trial and newly sentenced inmates. And in 2011, he was named assistant superintendent and deputy chief of security, where he was responsible for overseeing the daily inmate operations, the health and safety of all staff and inmates, and the Standards and Compliance Department, as well as the Training and Staff Development Department.

It wasn’t until he was given that assignment in specialized housing, he recalled, that he really allowed himself to think about being Ashe’s successor — about as much as anyone in his department thought about that subject.

“It was at that point in my career that I thought I’d come full circle; I didn’t know it all, but I had an ability to witness and see all or most of what we do,” he said, adding that, while he was progressing through the ranks, as outlined earlier, he understood that he was amassing knowledge and experience, but didn’t feel fully ready until that juncture.

Learning Experience

Thus, when Ashe, who won yet another six-year term as sheriff in 2010, told staff members in February 2014 that it would be his last, Cocchi did some soul-searching and decided that he would, indeed, seek to succeed him.

And from the moment he announced that he was a candidate, Cocchi focused on the depth and diversity of his experience factor and how he understood all aspects of corrections, from day-to-day operations to the many fiscal matters. By doing so, he desired to separate himself from contenders such as former Springfield Mayor Michael Albano.

Nick Cocchi says he will follow Mike Ashe’s blueprint, but he will put his own stamp on programs carried out by his department.

Nick Cocchi says he will follow Mike Ashe’s blueprint, but he will put his own stamp on programs carried out by his department.

When asked about the race, how it unfolded, and the experience of running against politicians with little or no knowledge of corrections, Cocchi paused for a moment as if he was deciding whether to go ahead and say what he wanted to say.

And, in keeping with his character, he did say it.

“It was very frustrating,” he said, referring mostly to Albano (Tom Ashe, the other main primary contender, possesses some experience in corrections). “He was so smooth during those debates, but nothing he said made sense to a corrections professional. It was bad correctional policy, things were fabricated, but man, was he smooth when he was delivering it.”

Cocchi told BusinessWest that he gained both inspiration and even more confidence from others now in what would be considered law-and-order positions who had themselves triumphed over career politicians at the polling booth.

That list includes Laura Gentile, clerk of courts for Hampden County (who also ran against Tom Ashe); Anthony Gulluni, district attorney for the same county; and Suzanne Seguin, who defeated long-time state Sen. Gale Candaras in 2014 to become Hampden County register of probate after serving in that role on an interim basis.

“Laura Gentile runs, and she was getting beat according to the polls four weeks out from the election,” Cocchi recalled. “When all was said and done, the professional in the office doing the job won.

“Then, Anthony Gulluni runs, and he runs against some people who may have more experience in the courtroom,” he went on. “But here was a guy who was in that office as an assistant DA; again, the professional won. And Suzanne Seguin … no one gave her a chance, but she came out on top. Why? Again, she was in the office doing the job, showing up to work every day.

“So when people said to me, ‘you can’t win,’” he continued, “I said, ‘the heck I can’t. I know how to do the job, and I’ll hit the ground running, just like Laura, Anthony, and Suzie.’ These are all county-wide positions, and the voters said, ‘we’re going to stop the politicians from taking soft landings.’ That energized me.’”

 

When you look at the work the sheriff has done, we’re not a good facility, we’re one of the best facilities, not in the Commonwealth, but in the country.”

 

As mentioned earlier, Cocchi said he was basically nonplussed about the prospects of having to follow Ashe, but was certainly concerned about his fate should he happen to lose to one of the politicians running against him and campaigning on a platform that serious change was needed. Indeed, he said he would certainly expect that individual to quietly nudge him out the door, a proposition that certainly motivated him as the Democratic primary race progressed.

“I thought about it every single day of the campaign — my wife never let me forget it,” he said, adding that, even with 23 years in, at his age his pension would be maybe 26% of what he was earning. “I would have been out of a job and out of a career; that was quite a motivator, believe me.”

Coming to Terms

As he talked about the primary role carried out by the Sheriff’s Department, Cocchi said it can be described in many ways, but in most respects, it’s a public-safety function.

Indeed, while the office is charged with incarcerating individuals, the primary assignment is making such individuals ready to return to the communities from which they came, and in a position to contribute, rather than be a detriment — a role Ashe fully understood, and Cocchi does as well.

“We take men and women at the lowest points in their lives, where they’ve proven over and over again that they just can’t get it right — they can’t conform to society’s rules,” he explained. “We take them, and we try to put them back into the community, because if you’re doing time in the county facility, your average stay is probably eight months.

“We take the men and women in, and we try to put them back into the community as better husbands, better brothers and sisters, better sons and daughters,” he went on. “And by doing that, we give them tools to be successful.”

By tools, he meant everything from housing to job skills to the ability to battle and hopefully overcome both addiction (nearly 90% of those who arrive at jail come with some kind of substance-abuse issues) and mental-health disorders (some 37% to 42% of inmates have been diagnosed with one).

“We have to do a lot of work in a very short period of time,” said Cocchi. “Our public-safety efforts are, very simply, taking people who come to us angry, violent, addicted, and mentally unstable at times, and putting them back into the community less violent, less angry, less likely to be dependent on substances, and much more able to make cognizant decisions; we want to return someone to their community far more likely to be productive, and less likely to be disruptive.”

When asked how all this is accomplished, Cocchi said a big part of it comes down to making people accountable — not just while they’re serving time, although that’s certainly part of it, but for what they do with their lives.

And it starts with those eight months, on average, that they spend at the Ludlow facility or the one for women in Chicopee.

“We hold our inmates accountable; they have to answer the bell,” he explained. “They get up in the morning, eat, shower, go to classrooms. It’s a 40-hour work week, for them and for us. We’re challenging them to be busy 40 hours a week — we’re not going to let them sit in a pod and watch Jerry Springer; that we don’t do.”

As for how he will go about doing all this and the style he will bring to the job, Cocchi said that, while he admires Ashe, learned a lot from him, and fully intends to follow the blueprint the now-former sheriff laid down, he will certainly put his own stamp on the Sheriff’s Department and the work it carries out.

“When you look at my overall philosophy and the way I’ll manage the department, I’m going to tweak it; I’m going to put my fingerprint and my thumbprint on it,” he explained. “It’s about refining things and moving things forward, being creative and trying new things.

“We never rested on our laurels here — every year, we’d go through our programming and rip it apart, and we’d all get frustrated,” he went on. “Here we are thinking we’re one of the best, and we are one of the best, and yet we tear ourselves apart from within to make it better. That’s not going to change.”

When asked about how he intends to measure success amid what will inevitably be comparisons to his predecessor, he said there will be many barometers, including everything from the funding to be received from the state (Cocchi said Ashe was “brilliant” when it came to bringing home the bacon, as he called it) to those aforementioned phone calls, letters, and visits from other correctional facilities. He fully expects them to continue at their current pace, and if they do, that will be one sign that things are being done correctly.

But on an even more practical level, he said overall success will be measured by the results to be generated at facilities like the setting for his interview with BusinessWest — the Addiction & Wellness Center.

This is the facility carved out of the former Ring Nursing Home on Mill Street in Springfield, where roughly 150 ‘residents’ are trying to turn around a life turned inside out by addiction, in many cases to the opioids that have become the most pressing public-health issue facing the region and the nation.

“With this issue, where the stigma of ‘addict’ has shifted to ‘disease,’ I think I’m going to be judged on our success rate here,” he noted. “And I know that. We must continue to provide aggressive and progressive substance-abuse education and treatment, coupled with mental-health services. That’s one way I’ll know I’ve touched every family in Hampden County, and hopefully around the Commonwealth.”

Food for Thought

Looking down the road, and not that far down it, actually, Cocchi answered the question that seemingly everyone is putting to him: yes, he will have an annual fund-raising get-together like his predecessor.

“We have a committee, and we’re starting to talk about things now,” he said. “It could be a clambake, it could be a barbecue, it could be a pig roast … we don’t know yet; we’ll do something.”

And although he’s not sure about this, he expects that his event will be like Ashe’s in that it didn’t really raise a significant amount of money, but it did bring people out, including governors and lieutenant governors, senators and congressmen, and a whole host of state officials, thus giving the area’s elected leaders and residents access to such people and, thus, a voice.

“They all come, whether they’re Republican or Democrat, office holders or candidates, and why wouldn’t they?” he asked, before answering his own question. “It’s great exposure for them, and it’s great for the people out here; I think it’s incumbent upon me as sheriff of Hampden County to continue to bring Boston to Western Mass.”

Thus, the clambake appears to be yet another part of the Ashe blueprint that his successor will look to emulate, improve upon if possible, but put his own stamp on.

It’s an assignment that would intimidate most, but not Cocchi.

George O’Brien can be reached at [email protected]

Employment Sections

Shifting IT’s Focus

By Joanna Smiley

Keyla Centeno

Keyla Centeno, team lead and graphic designer at Tech Foundry, teaches a class on soft skills.

When it was founded in 2013, Tech Foundry, a program conceived to create a steady pipeline of workers for the IT sector, focused primarily on area high-school students. But research — and experience — revealed that these young people were choosing other destinations (especially area colleges) rather than area technology firms. So today, the classrooms feature a much more diverse group of students.

Bruce Stoller is a 58-year-old displaced worker with aspirations to forge a new career in information technology. He holds a law degree, and has a background in facilities management.

Maura Kavanh, 29, used to study political science and women’s gender studies at UMass Amherst, but took a leave from college when she noticed an interesting trend: organizations she aspired to work at, like Planned Parenthood, had a far greater need for those with tech skills than policy work.

What do Stoller and Kavanh have in common?

Both are students in Tech Foundry’s class of 2017, a group far more diverse than those that came before it. And that’s by design and out of necessity.

Indeed, the Springfield-based workforce development program was launched in 2013 and designed to prepare job seekers — and not necessarily individuals like Stoller and Kavanh — for entry-level tech careers. But a year ago, the organization decided to shift its focus from a program designed for high-school students to one that has no age restriction. Tech Foundry’s current class is an eclectic mix of students ranging in age from 20 to 60.

Jonathan Edwards, director of Strategic Partnerships at Tech Foundry, notes that the organization’s shift was about responding to employers’ needs for a bigger pipeline of IT workers.

“We know that people in mid-career transition are the perfect candidates to expand that pipeline,” he explained. “They’re looking for something different; people who wake up and say ‘I want to do IT’ isn’t enough. Introducing people who already possess strong work backgrounds to a sustainable IT career is really a great match between the needs of employers and needs of our student population.”

Brandon McGee hopes to land a job in software sales

Brandon McGee hopes to land a job in software sales once he completes the Tech Foundry program in May.

Ann Burke, vice president of the Economic Development Council of Western Mass., agreed.

“The good-news, bad-news experience from the first class was that these young people became excited about fields in technology, but instead of going directly into the workforce, many decided to continue their education in community college or college,” she explained. “This was great for the students, but not for tackling the issue of developing a pipeline for entry-level technology employees.

“Tech Foundry has been piloting different approaches to finding those individuals interested in tech job opportunities,” she went on. “The student body has evolved to include a much more diverse group, including veterans, people with some community-college experience, women, and others with some work experience but not necessarily in the tech field.”

Tech Foundry still welcomes 18-year-olds who would like to go into a job in the tech field, she went on, adding that the program’s leaders found that many employers are looking for candidates with at least some work experience and soft skills, even if they do not have past technology experience.

“Tech Foundry is an innovative program that will continue to evolve to meet the needs of this growing sector,” said Burke. “It actually is interesting and exciting to see the diversity of age, gender, experience, and ethnicity in the most recent graduating class. I’m excited about how the organization is continuing to scale and prepare more candidates to be a part of the technology workforce. We know that there is a need for qualified, entry-level technology workers across industry sectors in the region.”

For this issue and its focus on employment, BusinessWest takes an in-depth look at this change in focus for Tech Foundry and its implications for the workforce, job seekers, and area companies.

Technically Speaking

Tech Foundry prides itself on partnering with a broad range of companies in the region, and Edwards said he has noticed a cross-section of employer size and industry. Partners range from Bay State Health to Smith & Wesson to startups that seek the type of talent Tech Foundry is producing.

Its success in meeting its important mission is made clear by several testimonials from area business owners and one elected official.

Andrew Anderlonis, president of Rediker Software, has been partnering with Tech Foundry for more than a year, and says the organization has helped him solve a major problem — finding passionate, talented, and committed professionals who can meet the continuously evolving workforce needs of the region’s tech community.

“Rediker Software has now hired four graduates from Tech Foundry, and all of them are performing exceptionally well, a testament to the strength of the program,” he noted. “Working with Tech Foundry has been a wonderful experience as they have put together a terrific program for the students.”

Michael Arian, co-founder and CEO of Prophit Insight, says Tech Foundry not only provides him with talented IT employees, but the opportunity to give back to the Springfield community.

“We’ve been working with Tech Foundry since their beginning. It has been a very important program for us,” he told BusinessWest. “Tech Foundry has allowed us to acquire talented IT employees in a more cost-effective manner, and it has been very successful so far.

“It also provides us the opportunity to give back to the Springfield community and help out some fantastic people who just need an opportunity, this is very important to us,” he went on. “We’ve hired three employees from Tech Foundry and currently have another who is interning, and we hope to bring him on full-time shortly.”

State Sen. Eric Lesser agreed, and said Tech Foundry’s model is one he is working to replicate statewide.

“In just three short years, Tech Foundry has shown itself to be very nimble and responsive to our region’s employment needs. Western Mass right now faces a substantial ‘skills gap’ between the available jobs in growing fields like technology and advanced manufacturing, and workers looking for employment. There is a particular challenge facing older workers who are already out of school, who either need to update their training or learn new skills to stay competitive as our region’s economy continues to shift toward fields dependent on technology and innovation. I’m glad Tech Foundry is taking this on. Their model has already proven very successful at getting workers the specific training they need quickly and efficiently for younger students, so expanding to older members of the workforce is welcome and desperately needed.”

Edwards said Tech Foundry’s goal is to eventually have twice the number of employers seeking candidates as there are students in the program. Currently, the agency partners with 60 companies in the area. Starting salaries for graduates of the program can range from $30,000 to $50,000 per year.

tech-foundry-logo

On a recent afternoon at Tech Foundry’s space in downtown Springfield, Keyla Centeno was teaching a roomful of students gathered around ping-pong tables how to hone their professional communication and interpersonal skills. They were taking part in a team-building exercise that required careful listening and negotiation.

“This is one of our most diverse cohorts,” she noted. “It’s a pleasure to see them help each other and come out of their shells. This older demographic we have tells me a lot of people want to change their careers and break off from what they’re doing right now; some employers even require tech training now.”

Stoller, 58, is the oldest student in this cohort. The Springfield native lived in Boston for 20 years and recently moved back to Western Mass. He practiced criminal law before retiring from his legal career to work in facilities management.

Stoller was let go during his company’s “reorg,” and because his position was eliminated, he qualified to be what’s called a displaced worker, meaning any training or schooling he attends is paid for in full for up to one year. His end goal? To land a new job at a help desk, not necessarily doing programming, but using his sales skills.

Brandon McGee, 29, was born and raised in Springfield. He found his calling in technology at the age of 13, when he would sit in his bedroom at 3 a.m. tinkering on his Dell computer. Currently enrolled at Springfield Technical Community College, he said he “took advantage of anything his professors gave me a heads-up on,” and that included a recent suggestion to look into Tech Foundry.

After working in the telecommunications industry for a number of years, McGee knew he needed an additional skill set to advance to his dream career — software sales.

“I knew I wasn’t coming from a top school, I didn’t have the greatest GPA, and I wanted to immerse myself in a way where I could be competitive and acquire transferrable skills; I want to work for a company where staying relevant is a priority,” he explained. “I started out thinking printers and passwords were IT — now I know there’s so many more avenues in the field.”

Bottom Line

McGee says he’s a “little nervous to leave the coop” in May when he graduates from Tech Foundry.

“The people at Tech Foundry have been immensely supportive — it’s a free program with huge opportunity,” he noted. “We’re all in different aspects of our life, and every opportunity here is one to get your name out there and go for it.”

Today, there is a more diverse group of people ‘going for it’ thanks to Tech Foundry, a development that bodes very well for the region, its workforce, and companies struggling to find needed IT workers.

Construction Sections

Driving Forces

An overhead view of work on the inner lanes of I-91’s Springfield viaduct.

An overhead view of work on the inner lanes of I-91’s Springfield viaduct.

In May 2015, the Massachusetts Department of Transportation signed a $148 million contract with the Joint Venture of JF White-Schiavone to overhaul the 1-91 viaduct in Springfield. The project is immense in scope, and although it has inconvenienced drivers, especially during peak hours, it is ahead of schedule and brings concrete benefits for the local economy and area businesses that manufacture or provide products needed for the repair and reconstruction of the 45-year-old section of highway.

Richard Masse says that, when the state Department of Transportation (or MassDOT, as it’s called) developed plans for reconstructing the 1-91 viaduct that runs through Springfield, it was well aware of the impact and inconvenience the project would have on drivers traveling north and south.

Indeed, state officials felt that completing the $148 million project on time or ahead of schedule was so critical that they built an attractive bonus into the contract to keep work moving along as quickly as possible.

“We established an incentive of $50,000 a day for up to 180 days to finish earlier than the contract specified,” said Masse, district project development engineer for MassDOT Highway Division District 2.

This equates to a potential bonus of $9 million for the Joint Venture of JF White-Schiavone if specific conditions are met. And those conditions are clearly outlined: the entire project does not have to be complete, but the ‘full beneficial use’ milestone has to be met, which means work on all lanes and ramps must be finished, and they must be open and functioning, before Aug. 6, 2018. This constitutes the majority of the work.

Such incentives are rare, and this is the largest ever offered by District 2, but it is tempered by a disincentive: There will be a penalty of $50,000 for every day the contractor is late in meeting the milestone.

But that’s not likely to happen. In fact, JF White-Schiavone, benefiting from mostly benign weather (the recent storm was a definite exception), is three months ahead of schedule, and workers continue to labor around the clock to get the project done.

The roadway under reconstruction is only eight-tenths of a mile in length, but the work involves far more than simply removing the old decking on the six traffic lanes and repaving them. There are 96 separate spans of bridge between the south abutment on State Street and the north abutment near the I-291 exit, and each span is supported by a pier that needs to be repaired.

Officials say the viaduct project is proceeding ahead of schedule

Officials say the viaduct project is proceeding ahead of schedule, thanks to relatively mild winters and some attractive incentives.

In fact, the $148 million contract holds enormous weight — literally and figuratively — and area businesses are benefiting due to the materials that are needed and will be used by the time the project is complete.

Specifically, crews will replace 44,000 tons of concrete with the new bridge deck and barriers, use 7.2 million pounds (3,600 tons) of steel reinforcement, install 134 drainage inlets on the bridge, erect 2.5 miles of snow fence on the barriers, and paint 28 acres, or 1.2 million square feet, of steel.

Concrete is being purchased from Construction Service in Wilbraham, asphalt paving comes from Lane Construction Corp. in Springfield, the 600-plus feet of noise-control curtains mounted in front of downtown hotels were purchased from Sound Seal in Agawam, and gravel and stone is being provided by Ginmar Enterprises in Ludlow.

In addition, Commonwealth Guardrail in Westfield is furnishing that product, all catch basins and manhole castings will be purchased from E.J. Prescott Inc. in West Springfield, and CJ’s Towing Unlimited Inc. in Springfield is part of the safety plan to remove vehicles involved in crashes as quickly as possible, which is important because traffic is already squeezed between the barriers on the viaduct.

The project has also had a positive effect on employment. The Federal Highway Administration has done studies on the impact of major undertakings and reports that every $1 billion in spending supports 13,000 jobs for a year. “Since this project will cost $148 million, that translates to more than 1,900 job years of employment that are either created or supported,” Masse said.

For this issue and its focus on construction, BusinessWest takes an indepth look at the I-91 project — what’s been completed, what’s still to come, and what the long-term benefits will be for Springfield and the region.

Route Geometry

Although some people think the $950 million MGM Springfield resort casino has affected work that is being done on the viaduct or the way the on and off ramps will be configured in the future, it’s not true and simply a coincidence that construction on both projects is taking place simultaneously.

“We identified the need for the viaduct project late in 2011 before expanded gaming was even signed into law, and the project was approved and initiated prior to any casino proposals,” said Masse.

The viaduct was constructed and opened in 1971, and no improvements were made to it other than a few limited repairs that took place between 1999 and the early 2000s. As a result, the decking deteriorated as millions of vehicles passed over it and chemicals, salt, and sand were used to combat ice and snow during frigid winter months.

“It had reached the point where emergency repairs of potholes were becoming routine. We had to go out on the road in the middle of commuter traffic without warning, and it became clear that it was time for a long-term fix,” Masse said.

MassDOT did its best to identify challenges that might occur as it developed a plan for the project. The agency determined it was critical to keep the public informed about what was happening on a daily basis, so the contract contained language that mandated hiring a public-relations firm for that purpose.

Regina Villa Associates in Boston was chosen, and the company issues frequent notices and updates about the work in progress to all local media outlines. There is also a project webpage (www.massdot.state.ma.us/i91viaductrehab/home.aspx) where people can sign up to get e-mail alerts about daily or weekly changes.

In addition, work on the project is discussed at biweekly meetings that include officials from MassDOT, the Springfield Department of Public Works, the Springfield Parking Authority (two of its main facilities are under the viaduct), and MGM Springfield.

Masse noted that the casino has initiated its own street closings and plans to install a detection system at the end of the exit 6 ramp to facilitate traffic flow and help prevent accidents; if traffic starts to back up toward the highway, the stoplight will change to allow vehicles to move off the ramp. Other work is also being done on streets around the casino, but that has no bearing on the 1-91 viaduct project.

However, MGM’s presence at the meetings is important. “It gives us an opportunity to coordinate work and exchange schedule updates,” Masse said. “Their cooperation has been an important part of the project and helped to limit disruption.”

Although some media outlets have reported that a number of drivers have avoided the viaduct and will continue to do so until the project is complete, Masse said everything possible is being done to reduce the impact on local businesses.

“We understand that our projects are generally an inconvenience, and we certainly appreciate that there can be some negative impact on local businesses. But we haven’t had any feedback of that nature,” he told BusinessWest, adding that business owners as well as the general public are invited to send comments, suggestions, or inquiries to MassDOT via the project website, and feedback has already resulted in things such as adjustments to signage.

the reconstructed viaduct will help make Springfield an attractive destination

Richard Masse says that, when it’s completed, the reconstructed viaduct will help make Springfield an attractive destination.

Another change that went live Feb. 1 was made in response to input from drivers who expressed concern about safety where lanes on I-91 South are reduced from two down to one.

The feedback led MassDOT to implement a pilot program for a ‘dynamic lane merge system,’ which is designed to make merging safer and alleviate congestion.

It’s the first time this system has been used in the Commonwealth, and it will help to ensure that vehicles familiar with the lane closure don’t bypass others and cause them to wait for a longer period of time than those who use the roadway on a frequent basis. The system works by using computer sensors to monitor traffic and letting drivers know what the best merge strategy is via electronic signage.

Paving the Way

The viaduct project has many goals, including replacement of the reinforced concrete bridge deck, painting of all structural steel, replacing the bridge bearings, improving bridge drainage and highway lighting on and under the structure, miscellaneous structural steel repairs, improving traffic signage on the structure, and other safety improvements in the immediate vicinity, such as installing new sprinkler systems and LED lighting on the upper levels of the 1-91 North and South parking garages, which are run by the Springfield Parking Authority in space leased from the state.

Masse said the project was divided into two main phases so half the decks could be replaced at a time. Last year, work was concentrated on the inside decks, and traffic was moved to the outside, and now that phase I is complete, the process has been reversed, and construction is taking place in the low-speed travel lane and shoulder portions of the viaduct, and on the I-91 northbound on-ramp to I-291 East.

The same ramps that were closed during phase I will remain closed, and the only change is that the exit 9 off-ramp from I-91 North to Route 20 West/Route 20A East will be closed until phase II is complete.

About 100 people show up to work at the site every day, and in addition to day and evening shifts, construction efforts often continue throughout the night. The noisy work of demolishing the existing decks is done during the day, and debris is carried away after dark.

“The crews use very large jackhammers mounted to excavating equipment to break up the deck,” Masse said, noting that saws are also used to cut portions of the material.

Workers recently began painting the steel girders, which is no small task — again, there are 1.2 million square feet of steel to repaint. But when the job is complete, it will help enhance the perception of that section of the highway.

“The beige paint that had reached the end of its useful life is being covered with a blue-green hue that will be much more attractive visually,” Masse said.

In addition to aesthetics, safety will be improved. “When we finish the deck replacement, the shoulder on the median side in the high-speed lane will be wider,” he continued, explaining that, in the past, there were two feet between the guardrail and the edge of the road, but a narrower concrete barrier will allow the inside shoulder to expand to four feet in width.

Other safety improvements include the construction of a barrier to stop I-291 traffic from shooting across several lanes on I-91 South to exit 7 at the Memorial Bridge.

When the project was in the development stage, Masse noted, input about this dangerous maneuver led MassDOT to make plans to install the new jersey barrier.

The number of drainage inlets will also be increased, which will reduce the amount of water that collects along the shoulder of the roadway.

Passing Thoughts

After the roadways are fully open, the remaining work will commence, and by the time the project is finished, the structural steel will be painted, municipal street lights will be installed, all final paving and traffic markings on local streets will be finished, temporary traffic signals will be replaced with permanent ones, and the temporary off-ramp from I-91 South to Birnie Avenue will be removed.

There is no doubt that the project is an inconvenience to drivers who have to schedule additional time to get to their destinations. But the benefits will be concrete: sales of products used in construction will help local companies to flourish, and drivers will have a safer and more appealing roadway to travel on between downtown Springfield and the Connecticut River.

“When everything is newly paved and painted and a modern lighting system is installed, the viaduct should help to make Springfield a more attractive destination,” Masse said. “When people see a highway that is well-cared-for, it will provide a welcoming gateway not only to Springfield, but to Western Mass.”

Employment Sections

Help Wanted

By AMELIA J. HOLSTROM, Esq.

 

In response to an increase in claims of workplace harassment, the U.S. Equal Employment Opportunity Commission (EEOC), the agency responsible for enforcing federal anti-discrimination laws including Title VII, issued a 75-page Proposed Enforcement Guidance on Harassment on Jan. 10.

Amelia J. Holstrom

Amelia J. Holstrom

The majority of the guidance deals with matters previously addressed by the EEOC, including the elements of harassment; the list of protected characteristics under federal law, including the EEOC’s interpretation that ‘sex discrimination’ includes one’s sexual orientation and gender identity; and the defenses available to an employer facing a harassment suit.

Although it has a long-standing practice of issuing harassment-enforcement guidance, the EEOC appears to take things a step further in this proposed guidance and makes suggestions for employers, including policy and training suggestions, among others. Before providing specific suggestions in the guidance, the EEOC begins by articulating that senior leaders are the “cornerstone of a successful harassment-prevention strategy,” and that they have to express frequently and with clarity that harassment will not be tolerated.

As part of that strategy, the EEOC notes that employers must allocate resources and time for harassment-prevention efforts and regularly assess harassment risks and take necessary steps to eliminate them. So, how might an employer implement and enforce such a strategy?

First, the EEOC suggests that employers adopt an anti-harassment policy. According to the EEOC, the policy should include an express statement that harassment on the basis of any protected characteristic is illegal; examples of harassment; details regarding the employer’s complaint system, including how to report; language that encourages employees to report any harassment; an indication that the employer will conduct a prompt and thorough investigation into the allegations and assurance that it will take appropriate corrective action; and a statement that retaliation is prohibited against those who file complaints and/or participate in investigations. Additionally, the EEOC recommends, among other things, that the policy be written and communicated to all employees.

Massachusetts employers should already have an anti-harassment policy that contains the criteria suggested by the EEOC. Under Massachusetts law, employers are required to have a sexual-harassment policy that includes a number of the same criteria. Employers are also required to distribute that policy to all employees both at time of hire and annually. As a practical matter, however, savvy employers have adopted and issued broader anti-harassment policies that include all types of unlawful harassment, as the EEOC suggests. Regardless, this proposed guidance should signal to employers that it is time to review their policies and consider whether changes would be appropriate.

Second, and in follow-up to its suggestion that details of the complaint system be included in the policy, the guidance makes recommendations regarding how an employer should structure its complaint system.  Under state and federal law, an employer has a duty to promptly and thoroughly investigate all allegations of harassment and discrimination.  As a result, every employer should already have a protocol in place for doing so. For example, some employers choose to hire a third party to conduct investigations, while others have an internal person or department such as Human Resources handle investigations.

In its guidance, the EEOC recommends that employers fully resource the complaint system; provide multiple avenues for filing the complaint, such as listing a male and female to which complaints may be brought; have a process to ensure that the alleged harasser is not presumed guilty before the investigation is complete; and have a procedure for informing the complaining party and accused of the outcome of the investigation or corrective action to be taken, to the extent appropriate.

The EEOC also notes that, among other things, those responsible for receiving and investigating the complaints need to be well-trained and neutral, have authority and the resources to investigate, have the ability to make people feel comfortable, and keep adequate documentation during the investigation.

Lastly, the EEOC notes that, even if all employees know about the policy and complaint system, those are only part of an effective strategy to eliminate harassment. To be sure that employees understand what constitutes illegal harassment, the EEOC recommends regular and interactive training that is promoted by senior leaders and conducted and revised regularly. The training should include examples of unlawful harassment, information about employees’ rights, details of the complaint process, and the range of consequences for someone who engages in prohibited conduct. Additionally, because managers and supervisors have additional responsibilities under federal law (and state law too) when it comes to harassment complaints and investigations, the EEOC suggests that managers and supervisors undergo additional training that includes training on recognizing risk factors, methods for addressing harassment, and clear instructions regarding reporting harassment.

The proposed guidance is available HERE. The EEOC recently sought public comment, and will next review all feedback and consider making revisions prior to finalizing its guidance.

Amelia J. Holstrom joined Skoler, Abbott & Presser in 2012 after serving as a judicial law clerk to the judges of the Connecticut Superior Court, where she assisted with complex matters at all stages of litigation. She is a 2011 graduate of Western New England University School of Law, where she was managing editor of the Western New England Law Review. Her practice is focused on labor law and employment litigation; (413) 737-4753.

DBA Certificates Departments

The following business certificates and trade names were issued or renewed during the months of January and February 2017.

AMHERST

Al Manar Education Consultancies
135 East Hadley Road
Mohamed Ibrahim, Magda Ahmed

KF Web Development
43 Greenwich Road
Fabrice Ketchakeu

BELCHERTOWN

Brain On Tutoring
39 A Maple St.
Amanda Halperin

Green Diamond Systems
125 Blue Meadow Road
Alan Page

HB Hive Co.
641 Daniel Shays Highway
Ross Hartman

Ivy HR
125 Mill Valley Road
Chris Abbuhl

CHICOPEE

Angel Snipe Gaming
70 Post Road
Derek Dobosz

Chicopee St. Patrick’s Parade Committee
62 Davenport St.
Ketherine Sliwa

Couture Event Designs
136 Crestwood St.
Maria Sousa

Pizza Express
557 East St.
Tekin Boluk

Truehart Massage
264 Exchange St.
Rochelle Truehart-Lambert

EAST LONGMEADOW

Avalanche Landscape Design Inc.
40 Crane Ave.
Eric Weichselbaumer

Bodyworks Unlimited Inc.
347 Elm St.
Antonio Bordoni

Fogueria
621 North Main St.
Manual Coelho

Harbourside Wealth Management
96 Shaker Road
Gary LaVallee

Milecast Media
273 Westwood Ave.
Stefany Schaefer

GREENFIELD

Ace of the Trades
43 B Fort Square
Anthony Ellis

Jessica Fiske LMT
239 Main St., Suite 5
Jessica Fiske

Regency Mortgage
21 Mohawk Trail, Suite 306
Lendusa, LLC

RMC Wholesale
21 Mohawk Trail, Suite 306
Lendusa, LLC

HAMPDEN

Green Valley Preschool and Day Care
10 Allen St.
Carmela Fitzpatrick, Traci Croteau

HOLYOKE

Capri Pizza & Restaurant
18-20 Cabot St.
Fiore Santaniello

Divine Beauty Salon
1312 Dwight St.
Angela Burgos

Gods & Legends Apparel
Luis Caraballo
33 Belcher St.

Holyoke Hummus Co.
285 High St.
John Grossman

Joel’s Moving Services
507 Whitney Ave.
Edgar Ramos

R & R Variety
207 ½ Sargeant St.
Rosalie Pratt

Tony’s Auto Sales
800 High St.
Anthony Trabal, Megali Trabal

LUDLOW

Easy Shop Convenience
546 A Center St.
Tahir Humayun

Hairstyles by Helena at Hair West
322 West Ave.
Helena Ferreira

Our Town Variety
259 Fuller St.
Sheetal Patel

Red Caravel Antiques
200 Center St., Suite 8
Elizabeth Teixeira

Tenczar Contractors
58 Wilno Ave.
Andrew Tenczar

NORTHAMPTON

Creative Curations
46 Cross St.
Laura Bergstrom

D.L. Hain
123 Hawley St.
Diane Lanoue

Law Office of Katherine Callaghan
55 Golden Dr.
Katherine Callaghan

Next Step Sales & Marketing Partners
115 Elm St., #1
Gregory Barrett

Notes
48 Main St.
Steven Campbell

Pioneer Valley Writers’ Workshop
267 Turkey Hill Road
Joy Baglio

Silent Source
58 Nonotuck St.
Harry Ridabock II

PALMER

Anne-Marie Olread Day Spa for Hands and Feet
3051 Pleasant St.
Anne-Marie Olread

Cutting & Styling Mart
1005 Central St.
Robin Dane

DPN Investigative Backgrounds & Security Services
2258 Main St.
Daniel Narreau

Girly’s Grill Inc.
1315 Park St.
Lori Beth Lind

Images Salon
1207 South Main St.
Wendy DeBoise

Northern Construction Service LLC
1516-1520 Park St.
John Rahkonen

Townies
1618 North Main St.
Pamela Kirkland

SOUTHWICK

Industrial Gas Turbine Support
13 Industrial Road
Jeffrey Vangelder

My Time LLC
627 College Highway
Allyson O’Dell

SPRINGFIELD

41st and 3rd
34 Front St.
Justin Oriel

A 2 Z Convenience Store
123 Chestnut St.
Sajid Zaman

Berliner Law
1441 Main St.
L. Jed Berliner

Blanco o Negro Promotion
15 Merida St.
Jesus Fontanez

Blue Lagoon Restaurant
180 State St.
Lewis Boynton

El Mango Market
2881 Main St.
Jorge Colon

Fresh Cut 2
1655 Boston Road
Ernesto Padilla

GRN Consulting
One Monarch Place
Karen Roberts

JDCole-TV, LLC
59 Meredith St.
Jeremy Cole

Kilpatrick Mebane Property Management
65 Westford Ave.
Tony Mebane

Main Food Shop
176 Main St.
Amarilis Perez

Optimal Office Cleaning
26 Lafayette St.
Kimberley Berry

Sonia Noemi Munoz Hope
14 Lombard St.
Yamira Rodriguez

Super Brush, LLC
800 Worcester St.
Donna Roy

WARE

An Honest Handyman
30 Highland St.
Charles Edler

WEST SPRINGFIELD

Eddie Shore Enterprises
1305 Memorial Ave.
Catherine Pokorny

Fuelboys
41 Chapin St.
Rene Thibault

Gilbert’s Handyman Service
65 Paulson Dr.
Norman Gilbert

IHOP
640 Riverdale St.
Deborah Pusen

Lawn Pro
161 Great Plains Road
William Paquette

Mattress Firm
935 Riverdale St.
Kindel Elam

Rafa Transportation LLC
203 Circuit Ave.
Rafael Mkanga

Stars Delivery
41 Irving St.
Gheorghe Rahubenco

WILBRAHAM

Core and More LLC
2141 F Boston Road
Arice Mackintosh

Homebuyers Inspection Service
17 Shady Lane
David Falvey

Jahn Building & Remodeling
376 Mountain Road
William Jahn

Michael R. Alexander, Electrician
84 Manchonis St.
Michael Alexander

NovaCare Rehabilitation
2377 Boston Road
David Chernow, Robert Ortenzio, Michael Tarvin, Scott Romberger

Ricciardi Construction Co.
840 Main St.
Gary Ricciardi

Wilbraham Tire and Auto Service Inc.
2694 Boston Road
Kurt Zimmerman, Peter Kearing

Company Notebook Departments

MassMutual Continues Support of Legal Clinic

SPRINGFIELD — MassMutual and the Hampden County Bar Assoc. (HCBA) announced MassMutual’s ongoing support for HCBA’s Hampden County Legal Clinic, including a $160,000 grant intended to support its expansion and continuation of legal services. The Hampden County Legal Clinic is a legal-aid program that provides pro bono services to individuals at no charge, most of whom have limited financial resources and who meet specific eligibility guidelines. The Legal Clinic provides services in the Housing, District, and Probate & Family courts in Hampden County. It also works with unrepresented individuals on issues regarding foreclosure, tenant, and consumer matters, and with regional attorneys to match their legal skills and expertise with pro bono opportunities. These opportunities provided by the Legal Clinic include general legal advice and services, limited-assistance representation, mentoring with students at local law schools, legal education programming, and other community outreach programs. MassMutual is continuing its support of the Legal Clinic at a critical time when a significant number of litigants in local courts are unable to afford legal representation. Currently, more than 85% of the cases in the Western Division Housing Court involve people who are without legal representation. The current grant brings MassMutual’s total financial support of the Legal Clinic to approximately $250,000. “MassMutual is proud to continue its support of the Hampden County Legal Clinic, which provides legal guidance and counsel for those in our community with low or no income,” said Michael O’Connor, MassMutual’s general counsel. “MassMutual has a long tradition of supporting the communities in which it does business, and this grant reflects our ongoing commitment to invest our time, talent, and resources to ensure access to legal services for all members of our community.” MassMutual began its association with the HCBA six years ago with grant funding, enabling the Legal Clinic to expand its lawyer-for-a-day programs and increasing the services it provided. The funding from MassMutual has enabled the Legal Clinic to become the centerpiece for pro bono services in Western Mass. Importantly, in addition to the financial support MassMutual has provided, its attorneys have participated in Legal Clinic programming for nearly 10 years. “We’re elated with MassMutual’s increased funding and their involvement in making the Legal Clinic an invaluable community resource,” said attorney Kevin Maltby, president of the Hampden County Bar Assoc.

Country Bank Supports QVCDC with $50,000 Donation

WARE — Country Bank announced it has donated $50,000 to the Quaboag Valley Community Development Corp., to assist the QVCDC in its commitment to economic development and helping small businesses grow and prosper in the Quaboag Hills region. The QVCDC offers many programs to help small businesses, including training programs such as computer courses, how to write a business plan, or individual consulting, in addition to offering small-business loans.

Berkshire Bank Foundation Awards Nearly $1.9 Million

PITTSFIELD — Berkshire Bank Foundation announced that it awarded a total of $1,862,265 in grants to nonprofit organizations operating in the bank’s footprint in 2016. The giving represents a 3% increase in contributions compared to 2015. The grants supported a variety of education and community-development initiatives, as well as health and human service and cultural programs. “Our philanthropic investments impacted millions of individuals in 2016, helping to enhance economic opportunities and improve the quality of life for members of our community,” said Lori Gazzillo, vice president and director of the Berkshire Bank Foundation. “We are so pleased to continue our support of so many community initiatives throughout our footprint.” In total, the foundation’s funding affected more than 5 million individuals who received programming support from nonprofit organizations in the areas of education, especially reading, as well as community and economic development, including affordable housing, downtown revitalization, and employment. In addition, the foundation also helped meet the basic needs of individuals through funding to various health and human services initiatives. Berkshire Bank Foundation recently announced changes to its philanthropic strategy, allowing it to continue meeting the growing needs of the communities it serves, while maximizing the impact of its contributions. As part of the transition, the foundation will continue to focus its funding in the areas of education and community/economic development, but will now seek specific outcomes associated with the programs it supports. In addition, the foundation plans to allocate a limited pool of funds to basic-need funding that will rotate each year to provide organizations doing good work, but that don’t necessarily fall within the foundation’s major focuses, the opportunity to receive funding.

Cambridge College Named a Best School for Latinos

SPRINGFIELD — Aside from purchasing a home, deciding where to attend college is one of the costliest, most long-term investments most individuals will make in their lifetime. Latino Leaders magazine identified the top 50 best colleges in the U.S. for Latinos, and two schools in Massachusetts made the grade, including Cambridge College. Increasingly competitive job markets demand the right academic credentials to more aptly begin a career track. Yet, for minorities like Latinos, only 15% have a bachelor’s degree or higher, according to recent data by the Pew Research Center. Yet, there are numerous reasons why some academic institutions better serve Hispanic students. They include the percentage of total Latino enrollment and the percentage of Latino faculty, the percentage of students who apply and receive financial aid, academic resources for minority students to acclimate to academic rigors of college life, and outreach efforts by schools to add to their overall diversity. Institutional information provided by universities, along with independent sources like the Hispanic Assoc. of Colleges and Universities, joined data by U.S. News and World Report and other reporting agencies to serve as the basis for the research methodology in compiling the top 50 universities for Latinos, institutions that have excelled in their performance, outreach, and academic level in their relation to the nation’s Latino student population.

STCC Offers Fast-track Customer-service Training

SPRINGFIELD — Springfield Technical Community College will offer a 16-week ‘fast-track’ customer-service certificate training program this spring that is designed to help students develop a range of skills, from interview techniques to job-hunting strategies. The fast-track option allows students to earn 24 college credits over two eight-week sessions that begin March 20. They can apply these credits directly to an associate degree in business administration. Four courses are offered per session, and classes are held Monday through Friday, 8 a.m. to 2:30 p.m. An STCC fast-track customer-service certificate allows people to become eligible for jobs in a number of different industries, including call-center operations, financial services, sales, hospitality, customer service for manufacturing operations, and retail and other organizations. “Customer-service employees typically are considered the face of the companies they represent. They need to have good problem-solving skills,” said Lidya Rivera-Early, GPSTEM (Guided Pathways to Success in Science, Technology, Engineering and Mathematics) project director at STCC. “Customer service is a great starting point for a career in any company.”

Rivera-Early said someone working in customer service will need a good foundation of skills in marketing, computer literacy, communication, and business etiquette to support the needs of both the customer and employer. Requested by area industry partners, the fast-track customer service essentials certificate program will help students develop essential workforce-readiness skills.  The program will include speed-interview networking sessions and job-placement assistance. Students will hear from guest speakers and go on company tours. To enroll in the program, call the STCC Admissions Office at (413) 755-3333 or visit www.stcc.edu/admissions. Space is limited. The program is not free, but financial aid is available for those who qualify.

BHN Awarded $100K Mutual Impact Grant

SPRINGFIELD — Behavioral Health Network Inc. (BHN) has been awarded a $100,000 Mutual Impact Grant by MassMutual through the company’s Mutual Impact community-investment program. BHN will use this grant to bring the Elizabeth Freeman Center’s Money School program model to Springfield. These Mutual Impact funds will offer Money School to survivors of domestic or sexual violence who are also in recovery from addiction. BHN will provide participants with the skills and supports necessary to move out of poverty. Participants will be given individually tailored financial and career mentoring as well as intensive advocacy and support for their addiction recovery and healing in the aftermath of domestic or sexual violence. One in four women report experiencing domestic violence. In addition to physical abuse, domestic-violence survivors also experience financial duress, and almost half of domestic violence victims struggle with substance-use disorder. Mutual Impact is funded by the MassMutual Foundation, a dedicated corporate foundation established by MassMutual. The Mutual Impact program is completely driven by MassMutual employees. Employees choose cause areas and nonprofit organizations to receive funding, make donations which are matched dollar-for-dollar by the MassMutual Foundation to fund grants, and volunteer in support of the organization they select. “Corporate responsibility and community involvement are part of our DNA, and we take great pride in helping people in the communities where we live and work secure a better future,” said Dennis Duquette, head of Community Responsibility with MassMutual and president of the MassMutual Foundation board of directors. “BHN tirelessly devotes time and energy in support of families in our local community, and we are pleased to support them through the Mutual Impact program.” Mutual Impact grants were awarded to 21 nonprofit organizations for programs that fit within specific cause areas, including early-grade reading proficiency, food security, violence prevention, family economic self-sufficiency, returning veterans, successful advancement in school, child hunger, and education.

College of Pharmacy Hosts Visitor from Chinese Hospital

SPRINGFIELD — Dr. Yongfang Hu, director of Clinical Pharmacy at Beijing Tsinghua Chang Gung Hospital, recently visited the Western New England University College of Pharmacy to learn about clinical pharmacy education and the program-assessment process from university faculty and students. During the visit, Hu had a variety of discussions with College of Pharmacy administration and faculty, toured the college facility, and observed didactic lectures. Beijing Tsinghua Chang Gung Hospital, a comprehensive public institution, is the affiliated teaching hospital of Tsinghua University. As one of China’s most renowned universities, Tsinghua has become an important institution for fostering talent and scientific research. In 2015, Tsinghua University established the School of Pharmaceutical Sciences, which stemmed from Tsinghua’s strong foundation in biomedical-related disciplines, including life science, basic medical science, chemistry, biomedical engineering, chemical engineering, and material science.

Chamber Corners Departments

1BERKSHIRE

www.1berkshire.com

(413) 499-1600

• Feb. 22: Good News Business Salute, 4:30-6:30 p.m., at Country Curtains, 705 Pleasant St., Lee. Good News Business Salutes recognize major milestones including anniversaries, expansions, and new product lines. This salute is part of 1Berkshire’s Creative Economy Month celebration during the month of February. This event’s honorees include Annie Selke Companies, Pittsfield; Boyd Technologies, Lee; Big Elm Brewing, Sheffield; and Winstanley Partners, Lenox. Cost: $35-$45.

• Feb. 24: BYP Back in Time Bash, 7-11 p.m., at Berkshire Museum, 39 South St., Pittsfield. Berkshire Young Professionals is kicking off another great year with its annual museum party this February. Enjoy a dance party with DJ BFG, sing your favorite karaoke tunes, sample food, snap a picture in our photo booth, play some indoor lawn games, and much more. Cost: $10-15.

• Feb. 28: Spark! Creative Economy Networking Event, 5:30-7:30 p.m., at Kripalu Yoga Center, 57 Interlaken Road, West Stockbridge. Get to know others in the creative industries at our February Spark! creative economy networking event. Hear from Kripalu about all it has to offer as part of our Sparkplug speed-speaker series, then dive deep into icebreaker engagement with mini-workshops offered by key staff members of the Kripalu Center for Yoga & Health. Cost: free.

• March 15: Chamber Nite, 5-7 p.m., at Community Health Programs, 71 Hospital Ave., North Adams. Join us for this popular event and remember to bring your business card so you can enter to win a door prize. Cost: free.

• March 29: Career Fair, 10 a.m. to 4 p.m., at Berkshire Community College, Paterson Field House, 1350 West St., Pittsfield. Get in front of Berkshire-based businesses at this annual event. Connect with employers looking to hire someone like you. This event is open to the public and is free. No registration is required.

• March 29: Brown Bag Fundraising, noon-1 p.m., at 1Berkshire Central Station, 66 Allen St., Pittsfield. Cost: Free

Register online for events at www.1berkshire.com.

EAST OF THE RIVER CHAMBER OF COMMERCE

www.erc5.com

(413) 575-7230

• April 27: The Feast in the East, 5:30-7:30 p.m., at the Starting Gate at GreatHorse, 128 Wilbraham Road, Hampden. This event is open to the public. The ERC5 is preparing to host 30 of the finest restaurants in our area to serve delicious and decadent signature dishes to guests. Tickets and sponsorship opportunities are available at www.erc5.com. Call Nancy Connor, executive director, at (413) 575-7230 with questions.

GREATER CHICOPEE CHAMBER OF COMMERCE

www.chicopeechamber.org

(413) 594-2101

• March 3: Shining Stars Gala, 6-9:30 p.m., at the Castle of Knights, 1599 Memorial Dr., Chicopee. Honoring Business of the Year: Polish National Credit Union; Citizens of the Year: Werner and Chris Maiwald/Renaissance Advisory Services, LLC; Volunteer of the Year: Michael Epaul/Michael Epaul Photography; Nonprofit Organization of the Year: Holyoke Medical Center; and a Tribute to William Wagner/Westfield Bank. Cost: $60 per person. To register, please go to www.chicopeechamber.org.

• March 8: Salute Breakfast, 7:15-9 a.m., at the Delaney House, 3 Country Club Road, Holyoke. Salutes include Berkshire Bank/165-year anniversary; Chicopee Industrial Contractors/25-year anniversary; Chicopee Colleen and her court; and a Bow of Recognition to Clear Vision Alliance for a 10-year anniversary. Cost: $23 for members, $28 for non-members. To register, visit www.chicopeechamber.org.

• March 16: CEO Luncheon featuring Raymond Berry, president and general manager of White Lion Brewing Co., 11:45 a.m. to 1 p.m., at Collegian Court Restaurant, 89 Park St., Chicopee. Cost: $30 for members, $35 for non-members. To register, visit www.chicopeechamber.org.

• March 22: Business After Hours with the Springfield Regional Chamber, 4:30-6:30 p.m., hosted by Springfield Thunderbirds main office, 45 Bruce Landon Way, Springfield. Networking, raffle prizes, shoot-the-puck contest on the ice, Plan B Burger, and a cash bar available. Cost: $10 for members, $15 for non-members. To register, visit www.chicopeechamber.org.

GREATER EASTHAMPTON CHAMBER OF COMMERCE

www.easthamptonchamber.org

(413) 527-9414

• April 12: Business Expo, 4:30-7 p.m., at the Bartley Center at Holyoke Community College, 303 Homestead Ave., Holyoke. Sponsored by Florence Bank, Williston Northampton School, and Green Earth Energy PhotoVoltaic. The Greater Easthampton Chamber of Commerce is partnering with the chambers of Holyoke, Chicopee, and Northampton for a Business Expo. The chambers are now accepting reservations for tables. The cost is $150 if reserved by March 29, and $200 after that date. Table fee includes a 6’ x 30” skirted table, two entrance passes, a light supper, and free parking. Sponsorships are also available. For more information, call the chamber at (413) 527-9414 or e-mail [email protected].

GREATER WESTFIELD CHAMBER OF COMMERCE

www.westfieldbiz.org

(413) 568-1618

• March 6: Mayor’s Coffee Hour, 8-9 a.m., at Armbrook Village, 551 North Road, Westfield. Join us for our monthly Mayor’s Coffee Hour with Westfield Mayor Brian Sullivan. Free and open to the public. Call the chamber office at (413) 568-1618 to register for this event so we may give our host a head count.

• March 8: After 5 Connection, 5-7 p.m., at Shaker Farms Country Club, 866 Shaker Road, Westfield. Sponsored by Camp K-9 Doggie Day Camp. Refreshments will be served, and there will be a 50/50 raffle to benefit our CSF – Dollars for Scholars fund. Bring your business cards and make connections. Cost: free for members, $10 for general admission (cash/credit paid at the door). Online registration will be made available at www.westfieldbiz.org. For more information, call Pam at the Chamber at (413) 568-1618.

• March 15: St. Patrick’s Day Dinner, 6-10:30 p.m., at Tekoa Country Club, 459 Russell Road, Westfield. Sponsored by Westfield Bank, platinum sponsor; Savage Arms, gold sponsor; A Plus HVAC Inc., silver sponsor; NorthPoint Mortgage, beer sponsor; and Mercy Continuing Care Network, dessert table sponsor. Join us for our St. Patrick’s Day Dinner, 6-6:30 p.m.; cocktails and networking, 6:30-7:30 p.m.; dinner and program, 7:30-10:30 p.m.; music and dancing. Cost: $38 for singles, $70 for couples, and $300 for a table of eight. Featuring Band O’Brothers, an Irish/American band. For sponsorship opportunities, call the chamber office at (413) 568-1618. To register for this event, visit www.westfieldbiz.org.

• March 24: Employment Law Workshop, 8:30-10 a.m., at the Holiday Inn Express, 39 Southampton Road, Westfield. Topic: “Managing Employee Appearance and Religious Accommodations in the Workplace.” Join attorney Karina Schrengohst for a roundtable-style seminar to discuss appearance in the workplace and religious accommodations, including an overview of religious-discrimination law; dress and appearance standards; body modification (tattoos and piercings); an workplace culture, individual self-expression, and employee retention. Cost: free for members, $30 for general admission paid in advance.

Online registration will be made available at www.westfieldbiz.org. For more information, call Pam at the chamber at (413) 568-1618.

PROFESSIONAL WOMEN’S CHAMBER

www.myonlinechamber.com

(413) 787-1555

• March 22: Professional Women’s Chamber Headline Lunch, 11:30 a.m. to 1 p.m. Location to be determined. Cost: $30 for PWC members, $40 for general admission.

SPRINGFIELD REGIONAL CHAMBER

www.myonlinechamber.com

(413) 787-1555

• March 1: Business@Breakfast, “The 8 Languages of Money,” with Liz Dederer, 7:15-9 a.m., at the Colony Club, 1500 Main St., Springfield Cost: $22.50 for members in advance ($25 at the door), $30 for general admission in advance ($35 at the door).

• March 2: Leadership 2017 session 4, “Leading with an Entrepreneurial Focus,” 1-4:30 p.m., at the TD Bank Conference Center, Springfield.

• March 6: Outlook 2017, 11:30 a.m. to 1:30 p.m., at MassMutual Center, 1277 State St., Springfield. Cost: $50 for members, $70 for general admission. Reservation deadline: Feb. 22. No walk-ins accepted. No cancellations after RSVP deadline.

• March 8: Lunch ‘n’ Learn, “Apprentices and Internships: The Real Deal,” 11:30 a.m. to 1 p.m., at Lattitude Restaurant, 1338 Memorial Ave., West Springfield. Presented by David Cruise, president of the Regional Employment Board of Hampden County. Cost: $25 for members in advance ($30 at the door), $35 for general admission ($40 at the door).

• March 14: Speed Networking, 3:30-5 p.m., at Lattitude, 1338 Memorial Ave., West Springfield. Cost: $20 for members in advance ($25 at the door), $30 for general admission in advance ($35 at the door).

• March 22: “Power Play” After 5, 4:30-7 p.m., hosted by the Springfield Thunderbirds, MassMutual Center, 1277 State St., Springfield. Cost: $10 for members, $15 for general admission. Special event presented jointly with the Springfield Regional Chamber and the Greater Chicopee Chamber.

• March 28: Pastries, Politics & Policy, 8-9 a.m., at TD Bank Conference Center, 1441 Main St., Springfield. Cost: $15 for members in advance ($20 at the door), $25 for general admission in advance ($30 at the door).

Reservations for all chamber events may be made online at www.springfieldregionalchamber.com.

WEST OF THE RIVER CHAMBER OF COMMERCE

www.ourwrc.com

(413) 426-3880

• Feb. 22: Legislative Breakfast, 7-9 a.m., at Springfield Country Club, West Springfield. Attendees will include state Sens. James Welch and Donald Humason, state Reps. Nicholas Boldyga and Michael Finn, and Mayors Richard Cohen (Agawam) and Will Reichelt (West Springfield). Sponsorship opportunities are available. Cost: $30 for members, $35 for non-members. Register online at www.westoftheriverchamber.com. For more information on ticket sales, contact the chamber office at (413) 426-3880 or [email protected].

• March 1: Wicked Wednesday, 5:30-7:30 p.m. Hosted by Music Speaks Feeding Hills. Wicked Wednesdays are monthly social events, hosted by various businesses and restaurants. that bring members and non-members together to network in a laid-back atmosphere. For more information about this event, contact the chamber office at (413) 426-3880, or register at www.westoftheriverchamber.com.

• March 16: Networking Lunch, noon to 1:30 p.m., at Crestview Country Club, Agawam. You must be a member or guest of a member to attend. Enjoy a sit-down lunch while networking with fellow chamber members. Each attendee will get a chance to offer a brief sales pitch. The only cost to attend is the cost of your lunch. Attendees will order off the menu and pay separately that day. We cannot invoice you for these events. For more information, contact the chamber office at (413) 426-3880 or [email protected].

• March 23: Business 2 Business Meet and Greet with West Springfield Mayor Will Reichelt. 7:30 a.m., hosted by Fathers & Sons, 989 Memorial Dr., West Springfield. A casual meet and greet with local businesses and the mayor.

Departments People on the Move

The Women’s Fund of Western Massachusetts named experienced fund-raiser Monica Bogatti the foundation’s new Director of Philanthropy. Borgatti comes to the Women’s Fund with a strong fund-raising background, including experience creating and coordinating strategic fund-raising plans, special-event planning, and planned-giving campaigns. In addition, she has been a long-time volunteer for the Women’s Fund, serving on several of the organization’s committees, including the grant-making committee, which has awarded more than $3 million since 1997. “We are thrilled to welcome Monica to the organization,” said Elizabeth Barajas-Román, CEO of the Women’s Fund. “Her dedication to the fund’s mission is evident in her over eight years of volunteer service. Monica has outstanding fund-raising and partnership skills, familiarity with our donors, and a passion for our work. I’m confident all this will allow her to hit the ground running.” Prior to arriving at the Women’s Fund, Borgatti served as the Major and Planned Giving officer for WGBY. A native of Western Mass., she is the immediate past president of Women in Philanthropy of Western Massachusetts and currently serves as an at-large board member. She also volunteers as a team coach for Leadership Pioneer Valley. She is an alumna of Bay Path University, where she earned a bachelor’s degree and a master’s degree in nonprofit management and philanthropy. In 2011, she was named a 40 Under Forty honoree by BusinessWest. “It is with great excitement that I join the Women’s Fund team,” Borgatti said. “I look forward to connecting more people to this dynamic organization while helping to expand our impact and influence.”

•••••

Phillips Insurance Agency Inc. announced the following:

Amber Dieffenwierth is the agency’s new Personal Lines Manager. Her responsibilities will include growing the agency’s client base for personal auto, homeowners, and related insurance lines. She has more than 15 years of experience in the personal insurance market and holds the AIC (associate in claims) designation as well as a Massachusetts broker’s license; and

• Sarah Whiteley Whiteley joins the agency as an Account Manger. She is a graduate of Elms College, where she earned her bachelor’s degree in business management. She previously worked in benefits administration for a regional payroll company.

•••••

Robert Fazzi, founder and managing partner of Fazzi Associates, announced that Tim Ashe has been promoted to chief operating officer and is now responsible for the firm’s day-to-day leadership. Ashe joined Fazzi in 2006 and became a partner in 2007. Since that time, he has led the firm’s Operational Consulting Division to provide organizational, operational, turnaround, and change-management services to home-care and hospice agencies across the country. Under his leadership, Fazzi has helped hundreds of agencies improve outcomes and profitability through best practices in organizational structure, clinical and operational processes, and new models for staffing, supervision, and care management. More recently, he also assumed responsibility for the company’s Outsourced Billing, Finance, and Information Technology divisions. Along-time leader in the field of home care and hospice, Ashe’s expertise and career has included a unique blend of clinical, operational, fiscal, and academic roles. He is a frequent presenter at national and state conferences and is often asked to contribute to industry forums. He is also the co-director of the 2016-17 National Home Care and Hospice State of the Industry Study. Dr. Robert Fazzi, the firm’s founder, will continue as Fazzi’s managing partner. But in transferring the leadership of the firm’s daily operations to Ashe, Fazzi will devote more time to the company’s future investments as well as to national and international community-based-care issues that are near and dear to his heart. “I want to say, at this milestone in Fazzi’s history, that I am extremely proud of what we have accomplished and contributed to our industry thus far, and I’m also incredibly excited about what the future holds,” Fazzi said. “Tim is an incredible leader. I am looking forward to working closely with him as we expand our national and international efforts.”

•••••

United Way of Pioneer Valley (UWPV) announced several changes and additions to its team:

Jennifer Fernandes

Jennifer Fernandes

• The agency announced the addition of Jennifer Fernandes as the new case coach for Thrive Financial Success Centers in Westfield and Holyoke. Fernandes will coordinate the UPWV’s Thrive program, which serves to strengthen the financial capacity of community college students and residents. Through community collaborative efforts, Thrive promotes and supports activities related to financial literacy, including access to a one-stop financial resource center, workforce development services, and public benefit screening and enrollment. Fernandes has a B.A. in Psychology from UMass Amherst and a M.A. in Clinical Mental Health Counseling from Lesley College. She has been working with the Adult Basic Education program in Holyoke, and has been involved in financial literacy, academic and career counseling;

• Chris Woods

• Chris Woods

• Chris Woods is the new part-time volunteer coordinator. Woods earned his B.S. in Marketing from Bentley University. Following graduation, he became an Americorps National Civilian Community Corps (NCCC) member for a year and traveled across the country working on volunteer projects. For the past year, he has been a math tutor with Springfield Math Fellows, and he continues as an assistant swim team coach with the West Springfield Torpedoes. Woods will be coordinating volunteer activities for United Way Youth Generate, Stuff the Bus, and Day of Caring programs, among other projects; and

LaTonia Naylor

LaTonia Naylor

LaTonia Naylor has been promoted of from community impact manager to senior manager of Community Investments. She will oversee grants management for the education, basic needs, small grants and emergency food and shelter programs. She’ll also provide technical assistance to United Way grantees and community partners and become the UWPV community liaison for education initiatives.

•••••

Berkshire Community College (BCC) announced new faculty and staff additions as well as recent promotions:

Julia Curletti has joined BCC as staff assistant to the dean of enrollment management and student success. She previously worked at Brigham & Women’s Hospital in Boston as a program coordinator. She garnered a bachelor’s degree from UMass Amherst and attended New England Law;

Alyssa Felver has been named assistant professor of practical nursing. A registered nurse in Massachusetts and New Hampshire, she previously worked at Berkshire Medical Center. Prior to that, she was a critical care registered nurse at Dartmouth Hitchcock Medical Center. She holds a bachelor’s degree in nursing from the University of South Florida and a bachelor’s in biology from Southeastern University in Lakeland, Fla.;

Lori Moon has joined BCC’s faculty as an assistant professor of practical nursing. Prior to joining BCC, she was a case manager and education specialist at Berkshire Medical Center. She previously worked at HospiceCare in the Berkshires for approximately 20 years. She earned an associate’s degree from Springfield Tech Community College, an associate’s degree in nursing from BCC and a bachelor’s degree from UMass Amherst;

• Lawrence Stalvey has been promoted to academic counselor with BCC’s TRIO (Talents, Resources, Initiative, Opportunity) Program, a federally funded program designed to identify and provide services for individuals from disadvantaged backgrounds. He previously was a learning specialist with TRIO. He holds an associate’s degree from BCC and a bachelor’s degree from Williams College;

Charles Stephens has joined BCC as the coordinator of career planning and placement. He is responsible for providing counsel to students regarding career options. He previously held numerous positions at Philadelphia University, Saint Louis University, and Michigan State University. He most recently worked as area coordinator for residence education at Philadelphia University. A graduate of Michigan State University, he holds a bachelor’s degree in finance and a master’s degree in student affairs administration; and

Peggy Williams has been promoted to academic coordinator with BCC’s TRIO Program. She previously worked for more than a decade as an academic counselor and learning specialist with TRIO. She has a breadth of experience working in administrative/management roles at human services organizations in Berkshire County. She earned a bachelor’s degree from Boston College and a master’s degree from the University at Albany’s Rockefeller College of Public Affairs & Policy in Albany, N.Y.

•••••

Dr. Robert Roose has been named vice president of Mercy Behavioral Health Care. In this role, Roose oversees Providence Behavioral Health Hospital (PBHH) and leads the behavioral-health service lines, which include psychiatric and addiction and recovery services. He also represents behavioral health services as a member of the senior leadership team. Since his arrival at PBHH in 2013, Roose has spearheaded the expansion and renovation of opioid-treatment programs, secured the addition of an office-based practice utilizing all medication-assisted treatments, developed new partnerships with community providers, and gained DPH backing to open a new clinical stabilization service at Providence. He most recently served as chief medical officer and vice president of Addiction and Recovery Services at PBHH. In addition to his responsibilities at Providence, Roose is currently on the Quality Improvement Council of the American Society of Addiction Medicine, the Substance Use Disorder Prevention and Treatment Task Force of the Massachusetts Hospital Assoc., the Hampden County Addiction Task Force, and Gov. Charlie Baker’s Opioid Addiction Working Group. He has presented and published on various aspects of addiction treatment, focusing primarily on patients receiving medication-assisted treatment for opioid-use disorder. His work integrating hepatitis C treatment and a peer program into an opioid-treatment program is also featured in an award-winning documentary, The Fix: The Healing Is Mutual. Roose earned his doctor of medicine and master in public health degrees at George Washington University School of Medicine and Health Sciences in Washington D.C. and completed his residency training at Montefiore Medical Center/Albert Einstein College of Medicine in the Bronx, N.Y.

Daily News

SPRINGFIELD — Unpaid or underpaid interns can come with a giant price tag, according to Skoler, Abbott & Presser, P.C., a labor and employment law firm serving employers in the Greater Springfield area. However, they can also help businesses connect with the next generation of business leaders. To help employers provide a mutually beneficial internship program, attorney Timothy Murphy of Skoler, Abbott & Presser will host a live webinar on Thursday, March 2, identifying key laws employers need to know to limit legal liability when utilizing interns.

“An internship should provide value to both the intern and the business,” Murphy said. “However, the line between ‘intern’ and ‘employee’ is fuzzy at best. With spring just around the corner, now is the time when college students and graduates are searching for internships. Business owners and human-resource professionals should be prepared and know how to bring interns on board for mutual benefit and avoid the legal pitfalls that could result in costly lawsuits.”

Those lawsuits can happen to any business failing to comply with wage-and-hour laws. Warner Music Group Corp., for example, home to some of the largest record labels, including Atlantic and Warner Bros., agreed to settle to the tune of $4.2 million when student interns filed a suit claiming that they were owed minimum wage and overtime for performing duties that the company would have had to hire and pay others to perform.

“Coming prepared to work and providing valuable contributions is the responsibility of an intern and something you should expect as an employer,” Murphy said. “They, in turn, expect you to provide an opportunity that complies with the law. These relationships can be, and most often are, positive, and we are here to help you put that framework together for the upcoming internship season.”

The webinar will run from 1:30 to 3 p.m. and cover such topics as rhe benefits of hiring seasonal interns for both the intern and the organization; what interns should and should not be doing as part of their job duties; how to comply with the Fair Labor Standards Act and the Department of Labor’s six-point test, and how courts generally interpret the factors in that test; other recent legal rulings that may affect unpaid internships; how to ensure the intern who agrees to work for the organization understands the duties involved, and that the position is unpaid; how to avoid issues of harassment and discrimination with unpaid interns; and how to ensure the intern is benefiting from the training and experience as in educational environment, and why this is crucial from a legal standpoint.

Professionals interested in attending the webinar can do so online by visiting skoler-abbott.com/news/trainingprograms.