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Daily News

LONGMEADOW — UniTech Services Group, a subsidiary of UniFirst Corp., recently announced that Michael Bovino was promoted to vice president, bringing 35 years of contamination-control and management experience to the leadership role.

“I look forward to helping UniTech stay ahead of shifting industry trends by continually innovating to serve the evolving needs of our customers,” said Bovino, noting that his combined perspective on business and engineering will inform his management of the nuclear-industry service provider.

Over the past 23 years, Bovino has climbed the UniFirst management ranks from general manager to division general manager, and ultimately now to vice president of UniTech. He most recently served as division general manager for UniClean, a fellow UniFirst subsidiary, where he was responsible for profit and loss, while overseeing all facets of the business.

The new vice president’s career began with Public Service Electric & Gas of New Jersey, where he acted as technical manager at various nuclear power stations for several years. He then joined UniTech in 1990, playing a vital role in the company’s success as manager of Health Physics and Engineering for six years before pursuing more senior management roles within UniFirst.

Bovino holds a bachelor’s degree in environmental public health from SUNY Cortland, with minors in biology and geology; a master’s degree in environmental and nuclear engineering concentrated in health physics from the University of Florida; a prior certification by the American Board of Health Physics; and an MBA concentrated in business management and financial accounting from the Isenberg School of Management at UMass Amherst. Since 2018, he has also served as a voting member of the SUNY Cortland Alumni Assoc. board of directors, as well as the board’s finance and Park Alumni House committees.

Bovino replaces the newly retired George Bakevich, who served as vice president for 36 years. During Bakevich’s tenure, he oversaw major company expansions throughout the U.S., Europe, and Canada, including recent acquisitions in the area of radioactive-waste processing to support power-plant-decommissioning projects.

“Our team and our customers have benefitted from Bakevich’s consistent leadership for a very long time,” said Gregg Johnstone, UniTech Services Group director of Sales and Marketing. “We’re very confident that Bovino’s experience and insights will help us continue to innovate, solve complex industry issues, and act as a true strategic partner to our customers.”

Daily News

AMHERST — Alumnus Paul Manning and his wife, Diane, have committed $3 million through their family foundation to expand the Manning Innovation Program at UMass Amherst. The gift provides three years of support in advancing a robust and sustainable commercialization pipeline of applied and translational research projects from the university.

The Manning Innovation Program, based in the university’s Institute for Applied Life Sciences (IALS), provides grants to advance applied research and development efforts in the sciences and engineering through the creation of startup companies and the licensing of intellectual property. Since its inception, 14 faculty members have received a Manning Innovation Award, including one research professor who has used these new funds to make strides toward new, life-saving liver-disease treatments. The program has also fostered a stronger culture of entrepreneurship in the College of Natural Sciences (CNS) and greater collaboration among Isenberg School of Management advisors, science and technology researchers, and industry experts as they work to translate research into field-disrupting products.

“Early-stage innovation is a high-risk proposition and difficult to find funding for,” said Peter Reinhart, founding director of IALS. “The Manning Innovation Program is catalytic in that it creates a competitive mechanism for enabling the creation and development of promising startup companies focused on human health and well-being.”

The success of the program is illustrated by the diversity and caliber of the projects supported thus far. With these grants, faculty members are translating research into viable solutions addressing problems in areas such as cancer treatments, wastewater treatment, veterinary science, and reproductive healthcare.

The Manning Innovation Program was originally established in 2019 with $1 million in seed funding from the Mannings and was initially open only to CNS faculty.

“When we established the Manning Innovation Program almost three years ago, our goal was to fund brilliant minds as they tackled some of the world’s biggest problems,” Paul Manning said. “But the program’s success has surpassed our expectations, which is why we are investing in its expansion. We look forward to seeing many more innovative solutions that are sure to make a global impact.”

Economic Outlook

Little Change in the Forecast

‘More of the same.’

For the past several years now, that’s essentially what most economists have been saying when asked about what to expect next year.

Bob Nakosteen

And by ‘more of the same,’ they generally meant steady but decidedly unremarkable growth, which is what the nation, this state, and this region have been enjoying — and that’s the right word for it, because it certainly beats the alternative — for the past half-decade or so.

But over the past 18 to 24 months, ‘more of the same’ has come to mean some other things. These include speculation about a recession and even hard predictions that one is right around the proverbial corner; turmoil, especially in the form of a trade war with varying degrees of escalation; and a historically low unemployment rate that is a positive economic sign, obviously, but also a serious challenge to employers in every sector.

And as a new year and a new decade begins, we’re probably looking at … more of the same, as in all of the above, from the slow growth to the recession speculation to the employment challenges.

“Nationally, gross domestic product grows through a combination of an increase in the labor force and increased productivity, and both of those are really in a slump right now,” said Bob Nakosteen, a professor of Economics at Isenberg School of Management at UMass Amherst, while summing things up. “Productivity is in a long-running slump, and our labor force is growing much less quickly. So although there isn’t any obvious risk of a recession, there is an obvious risk of a real stagnation.”

Of course, 2020 is also a presidential election year, which adds yet another intriguing element to the equation, said Nakosteen, adding that, traditionally, election years, especially those featuring presidents seeking re-election, feature policies designed to provide an additional economic jolt or stimulus.

But this year, there’s really not much that can be done, he went on, adding that another tax cut is unlikely, and interest rates are already at near-historic lows, so they really can’t be lowered any further.

“Generally, those in power during election years try to pass legislation or encourage monetary policy that will trigger more growth,” he explained. “I don’t know how much room there is for that currently, especially with these big tax cuts that have ballooned the deficit, and especially with a split Legislature. They’ve completely hamstrung themselves in terms of fiscal policy — spending and taxes, and what can they do with monetary policy; interest rates are edging slowly back down, but there’s not much room to back down. And it’s completely obvious that interest rates just don’t have the effect that they used to on the economy.”

“There was a real consensus that there was real risk of a recession coming. But that discussion has abated, you’re not hearing those comments anymore. Now, there’s consensus that there’s nothing on the horizon that’s especially risky.”

As for the proverbial big picture, 2019 was supposed to the year the expansion, one of the longest in the country’s history, ended, at least in the minds of many economists, who have since amended their speculation and instead projected a recession for some time this year. And a good deal of this conjecture is focused on the dreaded yield curve, which has been a deadly accurate predictor of recession for decades now.

An inverted yield curve is the interest-rate environment in which long-term debt instruments have a lower yield than short-term debt instruments, and when such inversion happens, recession almost always follows; in fact, the yield curve has inverted before every U.S. recession since 1955.

This strikingly accurate track record has prompted many economists to say it’s not a question of if there will be slowdown and then recession, but when.

But Nakosteen said that, despite an inverted yield curve, talk of an imminent recession has diminished, largely because most of the other indicators are generally less forbidding.

“There was a real consensus that there was real risk of a recession coming,” he told BusinessWest, emphasizing ‘was.’ “But that discussion has abated; you’re not hearing those comments anymore. Now, there’s consensus that there’s nothing on the horizon that’s especially risky. There are negative things going on, especially the trade war, and there are parts of our economy that are not doing well, such as manufacturing and agriculture. But overall, there’s not much to indicate that we’re destined for a recession.”

That said, the risk of stagnation — defined as a prolonged period of slow economic growth, usually accompanied by high unemployment, as was seen in the early ’90s during the so-called ‘jobless recovery’ — is very real. And the ongoing struggle to find and retain talent will be the main reason why.

“Finally, the labor-force constraint, the fact that the labor force is growing very, very slowly, has become binding,” he explained. “We’ve been talking about this for years now — we knew it was coming, we just didn’t know when it would hit. And there’s a good chance that it finally has hit.

“Employers just can’t find workforce to fill jobs, and you can’t make more if you don’t have people to make more,” he went on, adding that this workforce crunch is impacting the Bay State perhaps even more than the country in general.

Indeed, Nakosteen believes that low unemployment — actually, what amounts to full employment — is likely the primary reason why the Commonwealth has been consistently lagging behind a national economy that is growing at a rate of maybe 2%.

“We have an industry mix of healthcare, high-tech, and education that should make us a fast-growing state, but we’re not; we’re growing more slowly,” he noted. “And I really think that’s because employers just can’t find workers.”

He said evidence of this can be found within statistics on commuting trends, with the Bay State drawing steadily larger numbers of workers from neighboring states, especially Rhode Island and New Hampshire.

“The downside of growth is always on the supply side, and I consider supply to be supply of labor, which is now confronting the state and especially Boston,” he said, adding that there are a number of factors, from the high cost of living to horrendous commutes, that are now limiting the workforce that can help companies in and around Boston grow.

High-speed rail linking east and west might provide some relief, he admitted, but that solution is likely years away if it happens at all.

As for the stock market, when asked to explain why the markets soared nearly 30% this year despite turmoil and talk of inverted yield curves and recession, he said simply, “I can’t.”

He did offer this, though. “I think you have to look at behavioral economics and behavioral finance rather than analytical economics and analytical finance to explain this. It’s a behavioral thing. [Yale economist] Robert Shiller noted that a narrative starts to dominate, and people start to believe it — everyone says the stock market’s great, and that’s kind of self-fulfilling.”

As for 2020, again, Nakosteen is predicting something he’s been forecasting for the better part of a decade now, even though the term hasn’t always meant exactly the same thing: more of the same.

George O’Brien can be reached at [email protected]

People on the Move

Hector Toledo

Gov. Charlie Baker recently appointed Hector Toledo, vice president and Branch Distribution Network officer at Greenfield Savings Bank, to Greenfield Community College’s (GCC) board of trustees. One of 11 trustees, he will replace former trustee Linda Melconian. Toledo joins the board with close to 30 years of experience in banking. Before joining Greenfield Savings Bank in 2018, he held executive positions at People’s United Bank, Hampden Bank, and Bank of America. Raised in Springfield, he has spent the past 25 years volunteering for numerous nonprofits. He is a board member and chair of the finance committee for Baystate Health, a board member for the Food Bank of Western Massachusetts, a former chairperson of the board of Springfield Technical Community College (STCC), and a board member of both the YMCA of Greater Springfield and the United Way of Pioneer Valley. Though new to the college, Toledo has served on boards alongside former GCC President Bob Pura, and is acutely aware of the life-changing impact community colleges have on the students they serve. An alum of STCC, he is of the first generation in his family to attend college. “One of the greatest qualities of community colleges in this state is the automatic support and hope given to students regardless of where they come from, their ethnicity, their gender, or their age,” Toledo said.

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Viability Inc. announced that Don Kozera will serve as interim president and CEO following the recent death of President and CEO Dick Venne. “With decades of executive leadership experience, Don rejoins Viability to provide support and guidance for the organization,” said Patricia Robinson, vice president. “During this time, Don and the board will be collaborating to identify the future needs of Viability and how we continue to develop our organization better together.”

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Karen Smith Wohlers

Karen Smith Wohlers has joined Smith Brothers Insurance and will be responsible for employee-benefits compliance and legal services. She has a strong background in human resources and compliance, which will complement Smith Brothers’ growing employee-benefits services in support of clients throughout the U.S. Previously, she was vice president of Human Resources and then chief operating officer at Square One. “Karen’s experience and impact with both nonprofit and for-profit organizations, as well as her compliance training and consulting work for the Employer Association of the NorthEast, will be a significant addition to our employee-benefits practice,” said Don Poulin, Employee Benefits practice leader at Smith Brothers Insurance.

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Entrepreneurship for All (EforAll) Berkshire County ran its first All-Ideas Pitch Contest at the Berkshire Museum, awarding first prize of $1,000 to Kaitlyn Pierce of Binka Bear, a product that helps wean children off pacifiers. She also won the Fan Favorite award of $500. Second place prize of $750 went to Michelle Latimer and Leia Miller for their idea 413 Bubbly, a mobile prosecco/champagne business. Third place went to Erin Laundry of Bottomless Bricks, a building-block birthday-party business with a storefront in Adams. More than 100 members of the community came to support the new business ideas, where 11 individuals were invited to showcase and eight pitched their ideas. The contest judges were Evan Valenti of Steven Valenti Clothing, Jodi Rathbun-Briggs of Greylock Federal Credit Union, John Lewis of Sp3ak Easy Studios, Laurie Mick of PERC and the city of Pittsfield, Linda Dulye of Dulye & Co., and Lindsey Schmid of 1Berkshire.

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Sarah Eustis, CEO of Main Street Hospitality Group, announced the appointment of H. Jackson Donoyan as vice president of Operations for the growing hotel-management company. As vice president of Operations, Jackson will work closely with Eustis and Main Street’s leadership team to oversee operations at each hotel property in the portfolio. He will focus on revenue generation, operational oversight, owner relations, talent development, and strategic growth. In addition, he is tasked with stabilization and development of the brand while also enhancing the overall guest experience and reinforcing brand standards. Jackson brings a wealth of industry ingenuity to Main Street Hospitality Group, including a background opening and operating newly constructed and renovated hotels. Most recently, he was the general manager at NYLO Providence Warwick Hotel in Warwick, R.I. Prior to that, he was a hospitality consultant in Boston and held positions as the director of Food and Beverage and director of Operations/interim general manager at both the Liberty Hotel in Boston and Hotel Viking in Newport, R.I.

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Kevin Kervick

OMG Roofing Products hired Kevin Kervick as solar products business manager, reporting to Adam Cincotta, director of the company’s Adhesives/Solar Business Unit. In his new role, Kervick is responsible for developing and implementing a strategic plan for the company’s solar business, as well as for managing solar sales, product development, and profitability. For the past four years, Kervick has been a sales and marketing consultant, most recently working with the Spencer Brewery, a startup venture. Earlier, he was owner and chief Marketing officer for the Bassette Co., a commercial printing and marketing company based in Springfield. He holds a bachelor’s degree in business administration from Babson College.

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Peter Reinhart, director of the Institute of Applied Life Sciences (IALS) at UMass Amherst, announced that six campus research teams have been named recipients of the first Manning/IALS Seed Grants. The awards will support next steps in their research, such as proof-of-concept studies, business development, and fundamental research into new products, technologies, and services to benefit human health and well-being. Earlier this year, alumnus Paul Manning and his wife, Diane, committed $1 million through their family foundation to establish the Manning Innovation Program, which provides three years of support in advancing a robust and sustainable pipeline of applied and translational research projects from UMass Amherst. The seed grants were awarded after a competitive process that narrowed 35 teams to six winners. Faculty researchers will receive not only seed funding of $100,000 each over three years, but also business training and mentorship from IALS, the College of Natural Sciences, the Berthiaume Center for Entrepreneurship, and the Isenberg School of Management, among others. The winning team leaders and their projects include Derek Lovley, microbiology, “Fabricating Protein Nanowires for Unique Sensing Capabilities”; Jeanne Hardy, chemistry, “Development of Potent Zika Virus Protease Inhibitors”; S. “Thai” Thayumanavan, chemistry, and Steve Faraci, “Pre-clinical Efficacy Evaluation of Liver-targeted, Thyromimetic-encapsulated IntelliGels for the Treatment of Non-alcoholic Steatohepatitis”; Neil St. John Forbes, chemical engineering, “Bacterial Delivery of Therapeutic Peptides to Treat Advanced Hepatocellular Carcinoma”; Shelly Peyton, chemical engineering, “GelTech to Enable Tissue-specific Drug Discovery and Help Eliminate Potential False-positive Hits from Screening”; and Madalina Fiterau Brostean, computer science, “4Thought: Unlocking Insights into Your Mental Health.” The Manning Foundation’s gift provides an investment in UMass Amherst as a partner of choice in advancing and applying knowledge and innovation for the betterment of society.

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Kingbill Zhao

OMG Roofing Products announced that Kingbill Zhao has been promoted to director of Key Accounts and International Sales. He replaces Web Shaffer, who was promoted to senior vice president and general manager of the company’s FastenMaster Division. In his new role, Zhao will manage all sales and marketing activities of the company’s three key account managers, as well as the company’s international sales and its European and Asia market managers. He reports to Peter Coyne, senior vice president and general manager. Zhao joined OMG Roofing Products in January 2010 as the company’s first employee in Asia, and was instrumental in not only building its presence in China, but also in hiring the team in place now in China. Prior to joining OMG, he worked for the Chinese National Building Waterproof Assoc. as manager of the International Liaison Department. Earlier, he worked for North China Power Engineering Co. in Nigeria as commercial manager on a substation expansion project. He holds a bachelor’s degree from Beijing International Study University and is pursuing his MBA from Washington State University. He is based at the company’s Agawam headquarters.

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Jessica DeFlumer-Trapp, vice president of Integration at Behavioral Health Network (BHN), recently received the Excellence in Care Integration Award at the Assoc. for Behavioral Health’s (ABH) annual “Salute to Excellence” event. In the two years DeFlumer-Trapp has served at BHN, she has been guiding the organization’s dramatic growth in medical integration and care management. Strategies to integrate behavioral and physical health are at the forefront of healthcare in BHN’s service area and in the nation. As BHN’s vice president managing behavioral and physical health integration, she is guiding new initiatives related to integration and population health. She was recognized by ABH for her ability to understand trends at the macro level as it relates to the evolving landscape in behavioral health, and bring concept and strategy to the implementation level. Prior to her current position, DeFlumer-Trapp served as BHN’s senior program manager of Population Health, where she charted the overall course of BHN’s population-health initiative, working closely with those in the areas of care management, pharmacy, health, and wellness.

Agenda Departments

‘Protecting Your Assets’ Panel

April 18: Springfield Partners for Community Action Inc. will host “Protecting Your Assets Part III” starting at 6 p.m. at Springfield Central Library, 220 State St. The event is in recognition of National Financial Literacy Month and is free and open to the public. Call (413) 263-6500 to reserve a seat. This year’s panelists include Julius Lewis of the Metrocom Group and the Lewis and Marrow Financial Hour, which airs Wednesdays on STCC radio; and attorney Sara Miller, who specializes in elder law and estate planning. New this year is attorney Martin O’Connor, an authority on tax issues and who helps low-income, non-English-speaking taxpayers understand their rights and responsibilities as taxpayers.

Caritas Gala

April 21: Plans are underway for Mercy Medical Center’s second annual Caritas Gala at the MassMutual Center in Springfield. The gala, with its Motown-inspired theme “Reach Out,” will raise funds to support Mercy Behavioral Health Care and the Mercy Emergency Department’s Opioid Community Outreach for education, intervention, and treatment. The Caritas Gala will begin at 6:30 p.m. with a cocktail reception, live entertainment from the band Motor City Magic, and a silent auction. Dinner will be served at 8 p.m., following by a live auction and dancing until midnight with music from the band Radiance. For more information or to purchase tickets to the Caritas Gala, visit www.mercycares.com/caritas-gala.

Mayors’ Economic Forum

April 26: “Mayors Meet Millennials” is the title of the 2018 New England Knowledge Corridor Mayors’ Economic Forum at Goodwin College in East Hartford, Conn. The program begins with coffee and conversation from 7:30 to 8:30 a.m., followed by the conference program from 8:30 to 11 a.m. Participating mayors include Domenic Sarno (Springfield), Richard Kos (Chicopee), Marcia Leclerc (East Hartford), Erin Stewart (New Britain), and Luke Bronin (Hartford). Registration options and more information will be available soon.

BFAIR Annual Meeting

April 27: Berkshire Family & Individual Resources Inc. (BFAIR) will host its annual meeting at Berkshire Hills Country Club, 500 Benedict Road, Pittsfield. The breakfast, set to begin at 7:30 a.m., will include the presentation of several awards for employee recognition, as well as the recognition of the community partner of the year, Richard Alcombright, former mayor of North Adams, longtime advocate for people with disabilities, and currently serving as vice president, Local Business & Customer Relations manager at MountainOne. Additionally, the chairman of the board will offer remarks on the organization’s continued expansion throughout the Berkshires and into Hampden and Hampshire counties. This year’s keynote address will be delivered by Chris May, an advocate and photographer with Down syndrome. This event is sponsored by Greylock Federal Credit Union. The cost is $10 per person. To attend the annual meeting, RSVP by Friday, April 20 to Carol Fox at (413) 664-9382, ext. 40, or [email protected], or online at www.bfair.org.

Document Shred Day

April 28: Kelley & Malmborg Investment Consulting Group announced it will host a document shred day event on Saturday, April 28 at 9 a.m. at the Northampton Senior Center, 67 Conz St. The event, co-hosted by Valley Green Shredding, is open to the public, with all proceeds going to the Northampton Senior Center. Shredding will be offered on a first-come, first-served basis until the truck is full or 11 a.m., whichever comes first. A maximum of three boxes per car will be accepted, with a $5 minimum donation. No household items, electronics, metal clips, or rubberbands will be accepted.

Financial-industry Forum

May 3: Training and Workforce Options (TWO), a partnership between Holyoke Community College and Springfield Technical Community College (STCC), will host an employer-engagement forum focused on the financial-services industry from 8 to 10 a.m. at STCC’s Scibelli Hall, Rooms 701 and 702. The forum will provide financial professionals with information on workforce-development training opportunities and related services offered by experienced trainers from HCC and STCC. TWO representatives also will discuss how regional businesses can secure Massachusetts Workforce Training Fund Grants to enhance training efforts for their workers. The forum is geared toward financial professionals and their businesses, with the goal of gathering input about workforce-development needs. The event is free, and refreshments will be provided. The deadline to register is April 27. To register, visit www.eventbrite.com and search ‘STCC.’

Community Shredding Day

May 11: The Hampden County Bar Assoc. is partnering with Pro-Shred Security and Century Investment Co. to hold a community shredding day from 11 a.m. to 2 p.m. at Century Shopping Center, 219 Memorial Ave., West Springfield (to the right of Bob’s Discount Furniture). Shredding protects private information, and recycling helps the environment. This event is free and open to the public (four-box limit), with a donation of a non-perishable food item for a local food pantry.

Excel Skill Training

May 14-18: Tech Foundry will offer a four-day Excel skill training the week of May 14-18 (every day but May 16) from 9 a.m. to noon at 1391 Main St., ninth floor, Springfield. Because its first Excel class offered to area companies and their employees was such a success, Tech Foundry is eager to meet the Excel needs of more area employers and their employees. The class will cover advanced formulas; tables and formatting; conditional formatting; advanced charting; pivot tables and pivot reporting; VBA and macros; using Excel productively; data tables, simulations, and Solver; Excel integration; and optimizing Excel. The cost per student is $750. To register, e-mail [email protected]. Employers with fewer than 100 employees are eligible for a 50% tuition reimbursement from Commonwealth Corp.

NAMI Walkathon

May 20: The National Alliance on Mental Illness of Western Massachusetts will be holding its 18th annual walkathon, “A Journey of Hope and Recovery,” at Stanley Park’s Beveridge Pavilion Annex in Westfield from 11 a.m. to 3 p.m. The walk is suitable for all ages and will directly benefit the continuing efforts of NAMI – Western Mass. to help improve the lives of individuals living with mental illness and their families. Among the festivities will be guest speakers, entertainment, refreshments, and raffles. For further information, call (413) 786-9139 or visit www.namiwm.org/events for entry and sponsorship forms. Volunteers are needed.

‘Thrive After 55’ Wellness Fair

June 15: State Sen. Eric Lesser and Health New England announced that they will host the second annual “Thrive After 55” Wellness Fair from 10 a.m. to 2 p.m. at Springfield College’s Blake Athletic Complex, located at 263 Alden St., Springfield. The fair is free and open to the public. With more than 40 local organizations ranging from health and fitness to nutrition to elder law, the event will connect residents of the First Hampden & Hampshire District with information and resources to help them thrive. The free program includes a boxed lunch, educational seminars, hundreds of raffle prizes, and access to information and experts to talk to. To RSVP, call (413) 526-6501 or visit www.senatorlesser.com/thrive.

40 Under Forty Gala

June 21: BusinessWest’s 12th annual 40 Under Forty Gala is a celebration of 40 young business and civic leaders in Western Mass. The lavish cocktail party, to be held starting at 5:30 p.m. at the Log Cabin in Holyoke, will feature butlered hors d’oeuvres, food stations, and entertainment — and, of course, the presentation of the class of 2018, which will be unveiled in the April 30 issue of BusinessWest. The 40 Under Forty sponsors include PeoplesBank (presenting sponsor), Northwestern Mutual (presenting sponsor), Isenberg School of Management, the MP Group, Mercedes-Benz of Springfield, Health New England, Development Associates, Renew.Calm, and YPS of Greater Springfield (partner). Tickets will go on sale soon at $75 per person (tables of 10 available), and the event always sells out quickly. For more information, call (413) 781-8600, ext. 100, or e-mail [email protected]. Also at the gala, the fourth Continued Excellence Award honoree will be announced. Nominations will be received at businesswest.com/40-under-forty-continued-excellence-award until May 14. Candidates must hail from 40 Under Forty classes prior to the year of the award — in this case, classes 2007-17 — and will be judged on qualities including outstanding leadership, dedicated community involvement, professional achievement, and ability to inspire. The award’s presenting sponsor is Northwestern Mutual.