Home 2015 December (Page 4)
Daily News

LEE — The Lee Chamber of Commerce recently held its annual meeting and awards banquet at Greenock Country Club, with a dinner catered by Fiddleheads Grille. In addition to electing board members, the chamber also honored businesses and individuals that have contributed significantly to the business community in Lee.

Returning board members elected to serve three-year terms are: Gloria Friedman (Applegate Inn); Wayne Harris, board treasurer (Trustco Bank); Paula Gangell-Miller (Lee Bank); and Joey Scapin (Lee Hardware). New board members are Jennifer O’Neil (Greylock Federal Credit Union) and Bart Collins (Southern States Auto Sales).

During the awards ceremony, Onyx Specialty Papers was honored as Corporate Citizen of the Year; the 2015 Distinguished Service Award was given to Ray Murray Inc.; and the chamber’s Lifetime Achievement Award was presented to RWs Towing/B-Safe Storage. Recognized as Volunteer of the Year was Bruce Singer of Devonfield Country Inn for his work with the chamber’s annual Golf Open and as parade committee chair for Lee Founders Weekend.

Daily News

BOSTON — Every year since 1963, the U.S. president has issued a proclamation announcing National Small Business Week, which recognizes the critical contributions of America’s entrepreneurs and small-business owners.

As part of the next National Small Business Week (May 1-6, 2016), the U.S. Small Business Administration takes the opportunity to highlight the impact of outstanding entrepreneurs, small-business owners, and others from all 50 states and U.S. territories. Every day, they’re working to grow small businesses, create 21st century jobs, drive innovation, and increase America’s global competitiveness.

“Help us identify the job creators, risk takers, and community builders who deserve public recognition for being small business champions,” said Massachusetts District Director Robert Nelson. “This is an opportunity for a banker, a chamber of commerce, a community organization, or even an individual to promote a business, a client, or even an employee that is having success.”

The Massachusetts District Office will recognize honorees in the following categories: 2016 National Small Business Person of the Year, Exporter of the Year, Jeffrey Butland Family-owned Business Award, Women-owned Small Business Award, Veteran-owned Small Business Award, Minority-owned Small Business Award, Microenterprise of the Year, Manufacturer of the Year, and Financial Services Champion.

The deadline for submitting nominations is Jan. 11. The nomination form and eligibility guidelines are available at www.sba.gov/ma.

Daily News

WARE — Country Bank has promoted several employees in recognition for their dedication and professionalism while serving customers and the community.

Team members who were promoted include Lisa DiMarzio, vice president, compliance; Dale Mazanec, vice president, asset mitigation; Bob Olivier, vice president, retail lending; Linda Haley, commercial operations officer; Erin Mascroft, human resources and administrative services officer; Kendra Radner, credit officer; and Tracey Wrzesien, regional business development officer.

“Our staff works hard to ensure we’re delivering the best banking experience to our customers,” said Paul Scully, president and CEO of Country Bank. “When our team members excel in their roles, as these individuals have, we are committed to encouraging their growth. We’re proud of their contributions to the bank’s success.”

Daily News

FLORENCE — This holiday season, Look Memorial Park is celebrating with a selection of running model trains whirling by displays of a whimsical wonderland of Christmas favorites and village landscapes.

The Garden House, transformed into a Victorian-style train station, offers sights and sounds of the holiday season. Chat with authentic engineers, view themed holiday trees, and visit with Santa and Mrs. Claus before relaxing with a holiday cookie and hot chocolate. Each evening features a special guest conductor and station master from the community. Santa’s helpers will be happy to deliver your letter to Santa personally and let him know you are ready to visit him.

Santa’s Trains at Look Park is open to the public daily from Dec. 10 to Dec. 23 from 4 to 8 p.m. and on Dec. 24 from 10 a.m. to 2 p.m. This holiday event is free for all ages. Visit www.lookpark.org for information.

Also, during Santa’s Trains at Look Park, step aboard the park’s train and take a one-mile ride on the Look Park Holiday Express to view more than 50 holiday light displays made by the park’s grounds and maintenance staff. The cost is $5. The train departs nightly every 20 minutes beginning at 4:20 p.m. The last departure is at 7:40 p.m.

More than 20,000 visitors annually visit the park during the holiday season to visit Santa’s Trains, view the light displays, and share holiday dreams with Santa.

Daily News

GLASTONBURY, Conn. — United Bank announced that John Peculis, vice president and commercial real estate banking officer covering the Central Mass. and Metrowest markets, was appointed to Nichols College’s board of advisors.

Peculis, who is based at United’s 33 Waldo St. location in Worcester, joins a group of fellow alumni and others in participating in semi-annual board of advisor meetings, attending alumni events, and volunteering to help advance the college’s overall mission.

In addition, Peculis will serve as an ambassador for Nichols and use his personal and professional networks to promote the college, its students and alumni while increasing its profile in the region’s marketplace. He was appointed to this leadership role by the college’s vice president of Advancement.

Peculis joined United Bank in December 2014 and attended Nichols College from 1997 to 2001, where he graduated with a bachelor’s degree in management.

Daily News

SPRINGFIELD — Merchants Bancshares Inc. announced the completion of the merger with Springfield-based NUVO Bank & Trust Co. NUVO’s banking business will be operated as a division of Merchants Bank, a wholly owned subsidiary of Merchants.

Total compensation paid by Merchants for NUVO’s outstanding stock comprises approximately 517,100 shares of common stock and $5.1 million in cash. Merchants also paid an aggregate of approximately $878,000 to cash out NUVO stock options and a portion of its common-stock warrants and issued replacement warrants to purchase Merchants common stock on adjusted terms.

With completion of the merger, Merchants Bancshares now has consolidated assets of approximately $2.0 billion and 33 banking locations, including the new office in Springfield.

“We are pleased to welcome NUVO’s clients, employees, and shareholders to our bank,” said Geoffrey Hesslink, Merchants Bank president and CEO. “We are excited to expand our footprint beyond Vermont and entering the Springfield and Greater Western Massachusetts commercial banking market. We look forward to providing our new customers with Merchants’ exceptional service and banking products, supported by our growing team that now includes NUVO’s banking professionals.”

Donald Chase, chair of NUVO’s board of directors, will join the boards of directors of Merchants Bancshares and Merchants Bank. Joining Merchants Bank’s management team are M. Dale Janes, NUVO’s CEO, who will serve as Merchants Bank’s regional president, Western Mass.; and Jeffrey Sattler, NUVO’s president and chief loan officer, who will serve as Merchants Bank’s managing director for Western Mass.

“The board and management of Merchants are delighted to have successfully completed this strategic acquisition and welcome Don Chase to the board,” said Merchants Bancshares President and CEO Michael Tuttle.

Daily News

BOSTON — State Treasurer Deb Goldberg, accompanied by her Financial Literacy Task Force, released their statewide report on the status of financial education in the Commonwealth.

“I have always understood the responsibilities of the Treasurer’s office include insuring economic stability within our state,” Goldberg said. “This means building a robust financial-literacy program, which is a critical step toward strengthening economic security for everyone in Massachusetts.”

The task force, under the direction of the Treasurer’s Office of Economic Empowerment, launched a comprehensive research effort in April. The diverse group of policymakers, educators, bankers, and advocates convened for six months. Their goal was to develop a road map to resources that will empower every Massachusetts resident with the skills they need to manage their money, plan for college, save for retirement, and better understand the impact of their economic decisions.

“Implementing the recommendations of this task force will make a difference in the quality of the lives of Massachusetts citizens of all ages and backgrounds,” said former Undersecretary of Consumer Affairs and Business Regulation Barbara Anthony, who chaired the task force. “The task force work presents the vital road map for the future of financial literacy in our state.”

Some initiatives within the report include increasing accessibility to all financial education activities and programs throughout the state, promoting a public financial-education awareness campaign, communicating the family-dynamic principle to stakeholders, and incorporating it in all financial-literacy programming within the Office of Economic Empowerment.

The 31 task force members identified three key demographic groups — K-12 students, college students, and adults — for the largest scope of fiscal impact on the state. The task force’s final report serves as an action plan for Goldberg and the Economic Empowerment Trust Fund Board.

“Though we are keenly aware all adults can benefit from financial services, the adult subcommittee of Treasurer Goldberg’s Financial Literacy Task Force determined low-to-moderate income families, first-generation immigrants, women, seniors, and veterans are particularly vulnerable, and have set forth recommendations to ensure their financial well-being throughout their lifetime,” said Sylvia de Haas Phillips, subcommittee co-chair and senior vice president of United Way.

Daily News

CHICOPEE — Chicopee Industrial Contractors at 107 North Chicopee St. will host “Mornings with the Mayor” on Thursday, Dec. 17 from 8 to 9 a.m.

Coffee and light refreshments will be served while Mayor Richard Kos shares important updates on what’s happening in the city of Chicopee, including the revitalization efforts and the Police Department’s initiatives. The event is also an opportunity for questions and open dialogue.

This event is for Greater Chicopee Chamber of Commerce members only and is free, but registration is required so that the host business knows how many will be attending. Register online at www.chicopeechamber.org.

Daily News

BOSTON — The New England Information Office of the U.S. Bureau of Labor Statistics has released New England and state unemployment numbers for October 2015. These data are supplied by the Local Area Unemployment Statistics program, which produces monthly and annual employment, unemployment, and labor-force data for Census regions and divisions, states, counties, metropolitan areas, and many cities, by place of residence.

The New England unemployment rate was unchanged at 4.6% in October. One year ago, the New England jobless rate was higher, at 5.6%. The U.S. jobless rate was essentially unchanged from September (5.0%).

Three New England states posted jobless rates that were significantly different from the U.S. rate, as New Hampshire (3.3%), Vermont (3.7%), and Maine (4.3%) recorded lower-than-average unemployment rates.

Over the last year, five New England states recorded statistically significant unemployment rate decreases, with declines ranging from 1.7% in Rhode Island to 0.5% in Vermont. In fact, Rhode Island had the largest jobless-rate decline nationwide.

Daily News

HOLYOKE — Holyoke Mall will host “Santa Cares” on Sunday, Dec. 6 from 9 to 11 a.m., allowing children with special needs to be welcomed into a photo environment designed to support their sensory, physical, and developmental needs.

The event is a result of a joint partnership between AbilityPath.org, a national online resource hub and special-needs community, and the Noerr Programs, a leading marketing and digital-imaging company providing the Santa and Easter Bunny photo experience at malls nationwide.

“Every family of children with special needs has probably had at least one mall photo moment that was less than ideal. A traditionally heartwarming experience can become overwhelming, and, as a result, many special-needs families opt not to partake in this tradition,” said Sheryl Young, CEO of AbilityPath.org. “With the help of Holyoke Mall, we are changing that. We have worked together to lessen potential triggers, by having the event occur during private mall hours and making other slight adjustments that provide a calmer, sensory-friendly environment for all children to enjoy.”

Lisa Wray, director of Marketing at Holyoke Mall, noted that “we are thrilled to be the venue for this incredible event. Santa Cares brings joy to children with special needs in our community, and it is truly an honor to be involved in this program.”

Added Judy Noerr, CEO of the Noerr Programs, “Santa Cares fulfills our dream of providing a comforting and physically accommodating experience for families with children that have special needs. We appreciate the participation of Holyoke Mall in expanding this program, allowing more families to share the magic and tradition of the holidays.”

The event kicks off at 9 a.m. and continues until 11 a.m. in Café Square at Holyoke Mall. Families are encouraged to RSVP prior to the event at www.abilitypath.org.

Daily News

BOSTON — Gov. Charlie Baker signed legislation yesterday establishing the Massachusetts Workforce Investment Board to improve the public workforce system and enhance regional economies around the Commonwealth by focusing on employers’ growing need for skilled workers.

“With changes to the federal workforce-investment laws, we now have an opportunity as a state to redefine and reimagine how we create skill-building programs,” Baker said. “Creating strong regional economies by designing programs that meet the demands of workers and businesses in each region is important to driving economic growth and new job opportunities for our residents.”

Required by federal law and currently defined by state statute, the Massachusetts Workforce Development Board advises the governor and the secretary of Labor and Workforce Development with the mission to build a strong workforce system aligned with state education policies and economic-development goals.

“To help people find good jobs, we are flipping the model to be demand-driven for employers, which, in turn, will help more people find jobs that suit their skill sets,” Secretary of Labor and Workforce Development Ronald Walker II said. “We need to create a system that better meets the needs of employers who struggle to find talented workers.”

The legislation, “An Act Establishing a State Workforce Development Board,” is based on a bill introduced Baker in June reconstituting the state’s Workforce Investment Board, reducing its membership from 65 members to 33, and ensuring the makeup of its membership continues to comply with federal requirements under the federal Workforce Innovation and Opportunity Act (WIOA). WIOA was signed into law by President Obama on July 22, 2014, reauthorizing the Workforce Investment Act of 1998 after more than a decade to transform the nation’s workforce system, and to invest in a skilled workforce.

The Workforce Development Board is charged with developing plans and policies, which are approved by the governor, to coordinate services through one-stop career centers and workforce boards. The board also issues policy recommendations to align the public workforce system and improve performance accountability, and will develop strategies to promote workforce participation of women, people of color, veterans, and people with disabilities across industry sectors.

Daily News

PITTSFIELD — Berkshire Bank has launched its fourth annual “Season of Giving” campaign, which runs through the end of the holiday season. Through the campaign, bank employees will complete a variety of community-service projects throughout cities and towns that Berkshire Bank serves. Berkshire Bank employees are also inviting the public to join with them to support local children and families in need during this holiday season to further expand the collective impact.

More than 200 Berkshire Bank employees will participate in the effort, with all of the service projects benefiting nonprofit organizations and families across Massachusetts, New York, Connecticut, and Vermont. In addition to these local efforts, Berkshire Bank has teamed up with the American Red Cross to participate in their annual Mail for Heroes program, through which bank employees will send holiday cards to service men, women, and veterans who cannot be with their families during the holidays.

In the Pioneer Valley, all Berkshire Bank branches and Berkshire Insurance Group offices have teamed up with the state Department of Children & Families to collect gifts for local families in need. Donations are being accepted at any Berkshire Bank location in Hampden, Hampshire, and Franklin counties. The public is invited to stop by their local office to see which items are needed from the ‘giving tree.’ Bank employees will also volunteer their time with a variety of local nonprofit organizations during the holiday season, including Wreathes Across America and the Salvation Army. Berkshire Bank Foundation, the charitable arm of Berkshire Bank, also plans to contribute grants to local nonprofit organizations.

Daily News

BOSTON — The Associated Industries of Massachusetts (AIM) Business Confidence Index rose 1.3 points in November to 56.9, almost exactly where it stood a year before (56.8).

“The story here is less the monthly gain than the longer-term pattern,” said Raymond Torto, Chair of AIM’s Board of Economic Advisors and lecturer at Harvard Graduate School of Design. “Over the past year, the index rose nicely for five months and then started a fitful decline back to where it was last November. The hidden trend behind that pattern is a divergence in confidence levels between manufacturers and other employers.”

He added that “our state’s manufacturing sector, which relies heavily upon international demand for its world-class products, is up against a strong dollar and weak conditions in all its major export markets — China, Japan, Canada, and Western Europe. Domestic demand is down as well because of global conditions and large inventories. In March, manufacturers were almost as confident as other employers, but the confidence gap has grown significantly since then.”

Torto noted that the manufacturing sector is overrepresented in AIM’s survey, but that it plays a vital part in the Massachusetts economy. “If the sector continues to struggle in 2016, other sectors will feel the repercussions, especially in regions of the state with concentrations of manufacturing industries.”

AIM’s Business Confidence Index has been issued monthly since July 1991 under the oversight of the Board of Economic Advisors. Presented on a 100-point scale on which 50 is neutral, the index attained a historical high of 68.5 in 1997 and 1998; its all-time low was 33.3 in February 2009.

Daily News

WESTFIELD — The Massachusetts Board of Higher Education formally approved Ramon Torrecilha, a lifelong educator, as the 20th president of Westfield State University (WSU). A lifelong educator, he is currently a professor of sociology at California State University Dominguez Hills.

“I am delighted by the appointment of Dr. Ramon Torrecilha as the new president of Westfield State and look forward to working with him,” said Carlos Santiago, state commissioner of Higher Education. “I want to thank the Westfield board of trustees and the search committee for delivering an exceptional pool of quality candidates, and congratulate them on an outstanding selection.”

Torrecilha will be the first Latino to serve as president in the university’s 176-year history. He is scheduled to begin his term on Jan. 25.

Westfield State’s presidential search process officially launched in January 2015, with a search committee comprising 13 members of the campus community. The pool of candidates was narrowed to a semi-finalist group of 13 in August, and on Sept. 29, the presidential search advisory committee announced three finalists: Torrecilha; Damian Fernandez, CEO and head of school at Ethical Culture Fieldston School; and Linda Vaden-Goad, provost and vice president for Academic Affairs at Framingham State University.

On Oct. 28, the WSU trustees voted to recommend Torrecilha as the final candidate, and the state Board of Higher Education approved the choice this week.

Previous to his current role at California State University Dominguez Hills, he served as provost and vice president for Academic Affairs, where he designed and implemented a cohort-based, first-year initiative to increase student retention and graduation rates. As provost, he invested in student research and supported more than 200 undergraduate research projects. He provided leadership and support to secure more than $16 million in grants and contracts and $600,000 to support faculty research and creative activity.

Torrecilha also served as executive vice president of Mills College in Oakland, Calif., during which time he served as acting president on two separate occasions. His many accomplishments at Mills include the design, implementation, and successful achievement of a capital campaign that raised more than $130 million dollars on behalf of women’s education. He also led a successful campus reaccreditation process resulting in an eight-year renewal from the Western Assoc. of Schools and Colleges and increased the alumnae participation rate by 10%.

Torrecilha earned his bachelor’s and master’s degrees in sociology from Portland State University and his Ph.D. in sociology from the University of Wisconsin Madison.

Daily News

WARE — Country Bank President and CEO Paul Scully announced that Eric Devine has been promoted to first vice president, Information Technology. Devine has been with Country Bank since 2006 in the IT Department, working most recently as the Information Technology Services officer.

“Eric is a dedicated and driven member of our team. I am pleased to have the opportunity to recognize him for his outstanding leadership over the last few years,” Scully said.

Devine studied at Sacred Heart University with a concentration in information technology and graduated from New England School for Financial Studies in 2012. He is very active in the community, serving on the program advisory committee for Porter and Chester Institute, working on the annual SIDS Road Race committee, and supporting the Griffin’s Friends Children’s Cancer Fund as a runner and charity fund-raiser. In addition, he served as the 2015 Springfield grand parade marshal for the annual St. Patricks Day Parade in Holyoke. He was elected to BusinessWest’s 40 under Forty in 2015.

Daily News

SPRINGFIELD — U.S. Citizenship and Immigration Services (USCIS) will present more than 140 candidates for naturalization to the U.S. District Court for the District of Massachusetts today.

U.S. Magistrate Judge Katherine Robertson will administer the Oath of Allegiance to America’s newest citizens during a naturalization ceremony at the UMass Center at Springfield at 1 p.m. Guests and speakers include Robertson; Springfield Mayor Domenic Sarno; Daniel Montagna, director of Operations at the UMass Center at Springfield; and Luis Chaves, director of the USCIS Lawrence Field Office.

The citizenship candidates originate from the following 44 countries: Azerbaijan, Belarus, Bhutan, Brazil, Canada, China, Colombia, Dominican Republic, Egypt, El Salvador, Estonia, Germany, Ghana, Guyana, Haiti, Honduras, Iraq, Israel, Jamaica, Kazakhstan, Kenya, Lithuania, Moldova, Morocco, Nepal, New Zealand, Nigeria, Pakistan, Peru, Philippines, Poland, Portugal, Russia, Somalia, South Korea, Sri Lanka, Sudan, Sweden, Tanzania, Trinidad and Tobago, Turkey, Ukraine, United Kingdom, and Vietnam.

For more information on USCIS and its programs, visit www.uscis.gov.

Daily News

CHICOPEE — Baystate Rug & Flooring announced it will be joining Lorraine’s Soup Kitchen & Pantry for its annual “Fill a Truck to Feed the Hungry” food drive. This year, the food drive will take place Saturday, Dec. 5 from 9 a.m. to 3 p.m. at the Stop & Shop on Memorial Drive in Chicopee.

This holiday season, Lorraine’s Soup Kitchen has developed a wish list to collect foods for families in need, which helps the food pantry collect a variety of foods that are needed for holiday meal preparation. During the food drive, volunteers will distribute the wish list and collect food and monetary donations.

“This is one of the most important charitable events that we participate in throughout the year,” said Joseph Montemagni, president of Baystate Rug & Flooring. “We have a great team of volunteers here that donate their time to make this food drive possible, which is important because so many families go without during the holiday season.”

Lorraine’s Soup Kitchen said 40 to 50 families, on average, are supported by the pantry daily.
“Lorraine’s is very excited that Baystate Rug will be teaming up with us for this food drive; the donations that we receive from this food drive help so many families in need during the holiday season,” said Andrea Marion, executive director of Lorraine’s Soup Kitchen and Pantry. “We are also proud to report that almost 90% of donations to Lorraine’s Soup Kitchen go directly to benefit people in need.”

For more information, contact Lorraine’s Soup Kitchen at (413) 592-9528.

Daily News

SPRINGFIELD — Bacon Wilson, P.C. announced that attorney Kenneth Albano was recently honored with the Esteemed Service Award from Behavioral Health Network Inc. (BHN). Albano was presented with the award during BHN’s annual meeting, in recognition of his 20-plus years as a member of BHN’s board of directors and his related board service.

“I am grateful to BHN for this recognition,” Albano said. “The services BHN provides are essential to the wellness of so many in our community who may be struggling with addiction or other life crises. I am honored by this award, and it has been my honor to serve this excellent organization for so many years.”

Behavioral Health Network is a growing non-profit, community behavioral-health service organization, and has served the needs of children, adults, families, and communities in Western Mass. since 1938, offering tools and treatments for those with mental illness, substance-use disorders, or intellectual disabilities.

Albano is a senior partner with Bacon Wilson and a member of the firm’s corporate, commercial, and municipal practice groups. In addition to his work with BHN, he has worked with the American Cancer Society, Make-A-Wish, and the ALS Assoc., and he serves as board chair of the March of Dimes Western MA Division and on the board of the New England Chapter of the March of Dimes. In June, Albano was honored with the Mass. Bar Assoc. Community Service Award in recognition of his exceptional volunteer work.

Bankruptcies Departments

The following bankruptcy petitions were recently filed in U.S. Bankruptcy Court. Readers should confirm all information with the court.

Agiato, Frank C.
87 Whittier St.
Springfield, MA 01108
Chapter: 7
Filing Date: 10/27/15

Archibald, Timothy J.
2653 Boston Road
Wilbraham, MA 01095
Chapter: 13
Filing Date: 10/29/15

Arpin, Paul G.
Arpin, Peggylee M.
42 Independence Road
Feeding Hills, MA 01030
Chapter: 7
Filing Date: 10/19/15

Ayende, Mirta
40 Lynwood Ave.
Holyoke, MA 01040
Chapter: 7
Filing Date: 10/29/15

Bargalla, Brenda E.
47 Shearer St.
Palmer, MA 01069
Chapter: 7
Filing Date: 10/19/15

Beaupre, William
Beaupre, Lisa
2258 West St.
Barre, MA 01005
Chapter: 13
Filing Date: 10/24/15

Boudreau, Marciano Talula
123 East St.
Hadley, MA 01035
Chapter: 13
Filing Date: 10/30/15

Britt, Sharon E.
158 Highland Ave.
Athol, MA 01331
Chapter: 7
Filing Date: 10/17/15

Dearing, Mark E.
Dearing, Carrie S.
PO Box 62
East Otis, MA 01029
Chapter: 7
Filing Date: 10/29/15

Diodonet, William
275 Allen Park Road
Springfield, MA 01118
Chapter: 7
Filing Date: 10/20/15

Dupre, Jason J.
132 East Main St., Apt. 1
Chicopee, MA 01020
Chapter: 7
Filing Date: 10/29/15

Eckert, John R.
153 Porter Road
East Longmeadow, MA 01028
Chapter: 7
Filing Date: 10/27/15

Eldridge, Michelle
9 Russellville Road
Southampton, MA 01073
Chapter: 7
Filing Date: 10/17/15

Finch, Kristin Leigh
a/k/a Belmore, Kristin Leigh
87 South Silver Lane
Sunderland, MA 01375
Chapter: 13
Filing Date: 10/19/15

Fitzemeyer, Timothy E.
PO Box 182
West Springfield, MA 01090
Chapter: 7
Filing Date: 10/26/15

Gaudette, Gary M.
154 Packard Ave.
Springfield, MA 01118
Chapter: 7
Filing Date: 10/19/15

Gelzinis, Joseph M.
P.O. Box 160
Agawam, MA 01001
Chapter: 7
Filing Date: 10/23/15

Gray, James M.
6 Cypress Lane
Lake Onota Village
Pittsfield, MA 01201
Chapter: 7
Filing Date: 10/29/15

Hartley, Andrew T.
238 Prospect St. Ext.
Westfield, MA 01085
Chapter: 13
Filing Date: 10/29/15

Kosnicki, Shawne P.
111 Cosgrove Ave.
Agawam, MA 01001
Chapter: 7
Filing Date: 10/29/15

Lafromboise, Marilyn A.
138 Mountain Road
Westfield, MA 01085
Chapter: 7
Filing Date: 10/22/15

Landrie, Jeannie L.
145 Beacon Dr.
Palmer, MA 01069
Chapter: 7
Filing Date: 10/27/15

Leonard, Thomas J.
88 Willimanset St.
South Hadley, MA 01075
Chapter: 7
Filing Date: 10/19/15

Levesque, Lynn Ann
25 Stowell Road
P.O. Box 532
Shutesbury, MA 01072
Chapter: 7
Filing Date: 10/19/15

Maguire, Mary J.
1926 Barre Road
Gilbertville, MA 01031
Chapter: 13
Filing Date: 10/21/15

Martin, Rebecca D.
22 North Longyard Road
Southwick, MA 01077
Chapter: 7
Filing Date: 10/26/15

Martin, Winifred M.
a/k/a Atwell, Winifred
a/k/a Otwell, Winifred N.
16 Stuart St
Springfield, MA 01119
Chapter: 7
Filing Date: 10/30/15

McCoy, Robert T.
59 King St.
Springfield, MA 01109
Chapter: 7
Filing Date: 10/27/15

Mogelinski, Steven C.
27 Frederick Road
Greenfield, MA 01301
Chapter: 7
Filing Date: 10/18/15

Monette, Stephen A.
Monette, Christina M.
208 Shaker Road
East Longmeadow, MA 01028
Chapter: 13
Filing Date: 10/22/15

Monte, Scott Louis
Monte, Carol Ann
58 Hunt St.
Agawam, MA 01001
Chapter: 7
Filing Date: 10/29/15

Morales, Yelitza
31 Hall St.
Springfield, MA 01108
Chapter: 7
Filing Date: 10/21/15

Parker, Erica L.
P.O. Box 105
Wales, MA 01081
Chapter: 7
Filing Date: 10/29/15

Percival, Philip Chad
18 Wright St., Apt. 1F
Easthampton, MA 01027
Chapter: 7
Filing Date: 10/23/15

Porchelli, Aaron M.
Porchelli, Elizabeth M.
638 Glendale Road
Wilbraham, MA 01095
Chapter: 13
Filing Date: 10/26/15

Poreda, Michael J.
Poreda, Vivian A.
137 Oak St
Holyoke, MA 01040
Chapter: 7
Filing Date: 10/29/15

Powers, Judith A.
31 South Cross Road
Gill, MA 01354
Chapter: 7
Filing Date: 10/18/15

Priestley, Curtis J.
Legrand-Priestley, Tammy J.
15 West Myrtle St.
Orange, MA 01364
Chapter: 7
Filing Date: 10/18/15

Robare, John D.
Robare, Sherry
133 Brandon Ave.
Springfield, MA 01119
Chapter: 7
Filing Date: 10/20/15

Robbins, Rita A.
358 Grattan St.
Chicopee, MA 01020
Chapter: 7
Filing Date: 10/29/15

Rosa, Nilton D.
Rosa, Lauren S.
a/k/a Lavoie, Lauren S.
154 Blanan Dr.
Chicopee, MA 01020
Chapter: 7
Filing Date: 10/29/15

Santos, Jamie Marie
1 Hall Place
Pittsfield, MA 01201
Chapter: 13
Filing Date: 10/23/15

Self, Gary
Self, Jennifer
45 Larch Meadow Dr.
Conway, MA 01341
Chapter: 7
Filing Date: 10/29/15

Sheridan, Philip James
Sheridan, Sherry Anne
97 Daniel Shays Highway
Orange, MA 01364
Chapter: 13
Filing Date: 10/23/15

Soto Garcia, Jose M.
a/k/a Garcia, Jose M.
166 Marsden St.
Springfield, MA 01109
Chapter: 7
Filing Date: 10/26/15

Templeton, Marie Sheta
60 Nonotuck St.
Holyoke, MA 01040
Chapter: 7
Filing Date: 10/30/15

Thouin, Deborah L.
8 Lussier Circle
Easthampton, MA 01027
Chapter: 7
Filing Date: 10/21/15

Ventrice, Renzo S.
Ventrice, Betsy L.
20 Easthampton Road
Holyoke, MA 01040
Chapter: 7
Filing Date: 10/19/15

Wiersma, Michael L.
64 Colonial Ave.
Springfield, MA 01109
Chapter: 7
Filing Date: 10/26/15

Woodbury, Susan M.
118 Clairmont Ave.
Chicopee, MA 01013
Chapter: 13
Filing Date: 10/21/15

Woodruff, Amy L.
a/k/a McAlary, Amy
11 Ains Manor Road
Palmer, MA 01069
Chapter: 7
Filing Date: 10/23/15

Wyman, Donna Jeannette
a/k/a Wesson, Donna Jeannette
10 Bates St.
Westfield, MA 01085
Chapter: 7
Filing Date: 10/26/15

Commercial Real Estate Sections

Reason to Smile

Stacy Building

Stacy Building

The new logo for Taylor Street Dental doesn’t picture anything, well, dental. No mouth, no teeth, no dental chair or examination equipment.

It’s a building. An important building, said Dr. David Peck.

“We wanted to meld this old, historic building with our dental practice — meld them together, old and new,” he said of the logo, but also of his practice itself, which for 30 years had been known simply as David I. Peck, DMD and been housed in a storefront on Worthington Street, in downtown Springfield’s club district.

But he was looking to move, and became intrigued by the Stacy Building a block away — its striking architecture, solid bones, and storied history, but also its proximity to where he had been treating patients for three decades.

“I knew I wanted to move the practice into another building, to expand and gain more space,” Peck told BusinessWest. “I started looking in the city. I could have gone to the suburbs — Longmeadow, East Longmeadow, Wilbraham — but I’ve been downtown 30 years, and I really believe my success is due to the city of Springfield — due to all my patients, past and present, who had no problem coming to downtown Springfield. I felt like it was time to pay it forward by building them an office where they’re comfortable and happy and feel great about the surroundings.”

He found it in the Stacy Building on Taylor Street, which he bought in 2013 from Plotkin Associates and now houses 3,700 square feet of dental space on the fourth floor — a striking top-level office boasting plenty of exposed brick, chestnut beams and columns, skylights, and barn-style sliding doors.

“We wanted to keep all the old parts of the building that are so beautiful — the large windows, the wood beams and columns,” he explained. “Construction always takes longer than you expect, but we finally moved in this past August.”

One aspect of the project that caused delays was making sure the building was completely handicapped-accessible, including installation of a new, larger elevator cab that opens to both the lobby of the building and at ground level; previously, the lobby was accessible by stairs only.

“We wanted to make sure all my patients, young and old, could get from the ground floor to the fourth-floor office,” Peck said. “We now have handicapped accessibility to all four floors.”

Dr. David Peck

Dr. David Peck, owner of Taylor Street Dental and, now, the Stacy Building that houses it.

That’s just one element that pleases him about the building, which still houses NAI Plotkin on the first floor and two marketing agencies on the second. The third floor has 2,500 square feet of space yet to be leased, in addition to some conference space for Taylor Street Dental.

“The building looks as good as it does because of the hard work of Laplante Construction in East Longmeadow,” Peck said. “They were pivotal in the design and construction and successful outcome of this building. We owe them a debt of gratitude for doing such an amazing job.”

Old and New

The Stacy Building is best-known as the place where brothers Charles and Frank Duryea built the first American gasoline-powered car in 1893. Within a few years, they were making 13 cars a year there.

“The building was in good condition, but I knew I wanted the dental office on the fourth floor, which was small offices, so we demoed the third and fourth floor, modernized it, sandblasted the brick to keep the aesthetics of the brick, kept the beams and the wood columns, and cleaned up the molding around the large windows.”

The space now boasts nine treatment areas, up from five on Worthington Street, and Peck is looking to add staff — he currently employs 11, including two other dentists — to make use of the additional space.

“We renovated all new — we didn’t even bring any of our existing equipment over,” he said, referring to state-of-the-art devices like CT scanners, medical lasers for treatment of soft tissue, and movie-projecting goggles for patients to wear during their procedures. “We wanted all brand-new equipment.”

The construction work isn’t totally complete, however, as exterior façade work will continue in the spring. But the Stacy Building has taken a big step into the 21st century, with a new, more efficient HVAC system, a new fire-alarm system, and new lighting.

“We totally converted the entire building to LED lighting. My daughter, a civil engineer, said, ‘Dad, you’ve got to go LED and be as green as you can.’ So, as a tribute to my daughter, I changed out all the fluorescent lights in the whole building.”

Peck’s patients have already expressed approval of the new office.

“Let me tell you — when patients come here, their mouths drop open. They love it. They say, ‘as comfortable as I felt with you in the other office, Dr. Peck, I’m so much more comfortable here in the new office.’ They say when they come in, they feel even more relaxed, more comfortable, more at peace. When you go to the dentist, you’re nervous, but they feel like they’ve come into a spa environment; their anxiety and nervousness is at a much lower level. They come in and say, ‘it’s just like a spa. I want to sit here and never leave.’”

Those are compliments he relishes.

“It’s just a nice feeling. That’s what I want to do. With any business establishment, you want to provide the very best for your patrons, customers, patients,” he said, adding, “my wife, Susan, was very much involved in helping me design this. We have a partnership; we’ve been married for 35 years, and we just love designing together. I thank my wife for helping me make this place such a success, and something that’s so beautiful for my patients.”

exposed brick and beam features

Dr. David Peck wanted to keep the exposed brick and beam features of the Stacy Building.

Those patients visit Peck for a full range of general, cosmetic, and implant dentistry, he explained, adding that he designed his practice as a one-stop site for dental needs — and, now, a coffee bar with USB chargers.

Those are the sort of funky touches that appeal to a downtown Springfield clientele, one that doesn’t necessarily need a storefront window to draw them in. Parking is plentiful, he added, from validation at a neighboring parking garage to on-street spaces to a small lot dedicated to Taylor Street Dental. “We try to give patients every reason to come to us.

“I bought this place because I wanted to stay in Springfield,” he went on. “It’s a gorgeous building. Just look at it from the outside — I love the way the building looks in springtime, when the trees bloom. It is an absolutely gorgeous building, and with the architecture, the way the brick is laid, the façade, and even the windows, I fell in love with the building.”

Positive Story

Peck’s clear affection for his location explains the logo. “This melding of the dental practice with the historic building creates — as corny as it sounds — a marriage made in heaven,” he told BusinessWest. “It feels great when I come in here. It’s amazing, the beauty they were able to build into it back then, without the heavy machinery we have now. I love coming in here every day.”

The Duryea Historical Society sent Peck a plaque for the office, and when he schedules a grand-opening celebration, he’s going to try to get some Duryea descendants to join in, if only to celebrate another success story in a city seeing more of them these days.

“There’s a perception that Springfield is unsafe. But I’ve been here 30 years; I’ve walked out at 12, 1 in the morning. I’ve never had a problem,” he said. “I love Springfield, and Springfield loves us. I think about times when people felt more positive about the city they work and live in, but they should appreciate what they have here in Springfield. We have museums at the Quadrangle, the Basketball Hall of Fame, MGM wants to come in … these are all positive things. It’s a beautiful city, so let’s start appreciating what we have and stop bashing it.”

That’s why he refuses to discount the City of Homes, but rather continue to support it — with a highly visible investment in the future of its downtown.

“I’ve seen other business around downtown Springfield that had no interest in staying, but not Taylor Street Dental,” he said. “We’re here to stay for the long term.”


Joseph Bednar can be reached at [email protected]

Health Care Sections

Steering Committee

Al Parrow

Al Parrow enjoys driving for the Road to Recovery program so much that he bakes cookies for patients and the people who work in the chemotherapy and radiation units.

When Al Parrow retired from his job at ADT Security Systems, he never imagined that, a year later, he would spend his days driving people he didn’t know to and from doctor’s appointments.

But the 70-year-old has become part of a team of dedicated volunteers who make a profound difference in people’s lives through the American Cancer Society’s Road to Recovery program. The initiative provides free transportation to people who have no other way to get to cancer treatments, and volunteers say the gratitude those patients express is more than enough payment for using their own vehicles and gas.

Parrow signed up as a Road to Recovery volunteer four and a half years ago after he began to get bored with retirement, and says he has been behind the wheel constantly ever since.

“I seldom say ‘no’ if they call me; I’ll drive five days a week if someone is without a ride,” he told BusinessWest as he spoke about the intangible rewards of the position. “Everyone is so appreciative, and they always thank you.”

Gary Watson

Gary Watson drives two to three days a week for the Road to Recovery program and has taken people as far as Boston for cancer treatments.

“I drove one man to his daily radiation treatments, and he didn’t speak English, so we couldn’t converse, but each time I picked him up, his wife stood in their front window and bowed to me,” he went on. “On the day of his final treatment, she came running out and gave me a big hug, then they stood together and bowed in the rain while I drove away. It is the highest sign of respect. Little things like this mean so much, and volunteering is uplifting because everyone you meet is so grateful. The rewards are phenomenal, and it’s worth every trip every day.”

Gary Watson could not agree more.

He’s been a Road to Recovery driver for more than six years, and enjoys it so much that, when he was unable to drive after surgery, he worked from home as a program coordinator. But once he regained his strength, he got behind the wheel again, because he finds the personal interaction very satisfying.

“I started doing this because I wanted to do something after I retired that would be rewarding and allow me to meet wonderful people,” said the 73-year-old, explaining that, when he saw an item in the newspaper seeking drivers for the program, he knew it would be a good fit, because he has known many people with cancer and is a good driver.

Although the majority of volunteers take people only to appointments at local hospitals, sometimes a patient needs to go to Boston for a second opinion or specialized treatment or procedure, and Watson is always willing to go the distance.

“I knew there was a need for long-distance drivers, and it was something I was willing to do,” he said.

Several years ago, the Springfield resident was recognized with a Driver of the Year Award, but he told BusinessWest to downplay the honor. “I’m just so glad there is a program that offers a service like this for folks who truly need transportation. They’re very grateful,” he said.

Indeed, that’s exactly how Betty Swanson feels. “I don’t have any family whatsoever, and I wouldn’t be able to get to my treatments without this program,” said the 78-year-old. “I’m a widow, we never had children, and I don’t have any siblings. I do have a car, but haven’t been able to drive since I had surgery last December.”

Parrow has given her many rides, and she enjoys his sense of humor. “He is such a nice man and keeps me in stitches all the way to my appointments. When we arrive, he gets out of the car, opens the door, and comes into the building with me. I tell him he doesn’t have to do it, but he takes my mind off of things,” she said.

Driving Force

Karen Mernoff , Road to Recovery coordinator for Hampden and Franklin counties and the South Shore of Massachusetts, says comments like Swanson’s are typical.

Drivers in this program often ease people’s troubles simply by their willingness to help, she noted.

“We can’t cure people’s cancer, but we can make their life easier during treatment,” said Mernoff. “Most of them don’t have family in the area, and many elderly people have stopped driving.”

It is for these reasons and many others that the Road to Recovery program, which has been operational for many years, is currently in dire need of volunteers who are able and willing to transport people to chemotherapy and radiation treatments or procedures.

“We recently had to turn people away who were desperate for a ride, and some had to miss their cancer treatments as a result,” Mernoff explained.

Michele Dilley urges people who are interested in volunteering to call the American Cancer Society at (800) 227-2345. “I truly believe this is a life-saving program for people who don’t have family nearby,” said the ACS program manager for mission delivery in the Bay State.

Background checks are conducted on all potential drivers. But anyone who is 18 to 85 with a clean driving record, a reliable and insured vehicle, and a desire to help is welcome.

Referrals come from social workers or patients who call the ACS, and Mernoff said she does her best to match drivers with people who live near them to reduce the time they are on the road.

She told BusinessWest about an elderly patient who was taking two buses to get to chemotherapy, and added that it hurts to have to tell people there is no one who can give them a ride. And since many volunteers are seniors and go south during the winter, the need for help increases at this time of year.

Volunteers are free to drive as little or as often as they want, and if someone is having a hectic week, it’s perfectly acceptable to say they aren’t available.

“There are no penalties, and people can take breaks or vacations whenever they want,” said Mernoff. “We are very flexible, and if something comes up and someone can’t drive or has to take time off for a personal matter, it’s fine.”

Joe Audette

Joe Audette says volunteers for the Road to Recovery program perform a valuable service in the community.

In most cases, volunteers take someone to an appointment, bring them home, and are able to return to their own home within an hour.

“Sometimes the person just needs to go for blood work. But if they didn’t have the ride, they couldn’t get it done, which is why our program is so critical,” she continued. “But we don’t expect people to go out in a snowstorm or really bad weather.”

Still, some drivers are so dedicated, they will do their best to get patients the care they need, even in inclement weather.

Joe Audette is one of them. After retiring from a 42-year career with the U.S. Postal Service and thinking about volunteering at a hospital, he discovered the Road to Recovery program.

“I like to drive, like meeting new people, and wanted to give back to the community,” said the 69-year-old.

He has driven patients to and from appointments for the past three years.

“I’ll drive anytime unless the weather is so bad that they cancel everything; some people are in treatment every day or every other day, and the ACS tells you how long the appointment is likely to be,” he went on. “It’s interesting, and you meet some really nice people. I’m not much of a talker, but I try to cheer them up by keeping the conversation light and commenting on the weather or the way people in cars around us are driving. I stay in the office once we arrive because they might get done early or need an extended amount of time. And it feels so good when they thank me.”

The Ride Stuff

Audette has also gone above and beyond for some people. For example, a man he drove was upset because his prescription wasn’t ready at the pharmacy when they arrived after his appointment. So, although Audette knew it wasn’t part of his job, he offered to pick it up later. “I wanted to ease his worries,” he said.

In another instance, a woman accompanied her husband to the treatment, but told Audette there was no need for him to stay while her spouse had a procedure.

“But she changed her mind, and when it was over, she told me she was glad I was there. She would have sat in the waiting room for several hours by herself, and you never know what’s going to happen or what’s going on in someone’s mind,” Audette said. “I’ve had surgeries and always had family members or someone there to pick me up. I knew I wasn’t alone, and don’t want anyone else to feel that way.”

He has been invited into people’s homes, and at least one family has offered him something to eat. But that rarely happens and is not something he’s comfortable with. But he loves the interaction that occurs while he drives.

“One lady was Russian and didn’t speak any English. So we used hand signals to communicate, and when we got to the hospital, we were laughing,” he recalled.

He added that, although some of the people he has transported have their own cars, they can’t drive because of medication they are taking, and often don’t want to take a bus because their immune systems are compromised.

Occasionally volunteers and patients get to know one another well enough that the patient requests that particular driver when they need a ride again. “But it’s not necessary to form relationships with the people you transport, and we don’t expect it to happen,” Mernoff said.

Parrow is extremely outgoing, and has laughed and joked with patients.

“I’m a cribbage fanatic, and since I usually wait for the patients, when I found a lady who also liked the game, we played during her chemotherapy treatments,” he told BusinessWest.

Parrow has also encouraged people to continue with their treatments when they tell him they are discouraged and feel like stopping.

“And because I like to cook, I bake cookies and give them to the patients and people who work in the radiation and oncology units,” he continued. “Not everyone has to do as much as I do, but I lost my mother to cancer more than 30 years ago, and if she was still alive and sick, I hope someone like me who enjoys driving would give her rides.”

Worthy Cause

In addition to losing his mother to cancer, Parrow has also lost a brother, sister-in-law, and niece. He finds the volunteer work meaningful and brings different types of music on CDs to suit the tastes of those he’s driving. “Everyone doesn’t have to do these things,” he said. “But I really enjoy this.”

Audette expressed similar feelings. “I feel good about doing something useful for someone else, and hope I give each person a few minutes of happiness,” he said, explaining that they often laugh together.

But, enjoyment aside, this volunteer work makes a profound difference.

“I can’t tell you enough how important this is,” Swanson said. “I have no other way to get to my appointments and no one else I can count on. This program is a lifesaver, and I appreciate it so much.”

Health Care Sections

Tough Pill to Swallow

HCNcover1215ART

Causing 1,200 overdose deaths per year, the opioid-abuse problem in Massachusetts has reached crisis levels, to hear some doctors and lawmakers describe it. While the goals of those two groups are similar, their strategies for tackling the epidemic can differ. Take, for example, Gov. Charlie Baker’s recently announced bill, which seeks to sharply limit the length of opioid prescriptions and allow for the involuntary hospitalization of substance abusers deemed to be in immediate danger, to name two controversial provisions. Doctors may quibble over the details, but Baker argues that a tough problem requires equally tough solutions.

Gov. Charlie Baker knew his bill would ruffle a few feathers. That was the point.

He said as much when he reminded lawmakers last month that Massachusetts doctors, in 2014, wrote more than 4.4 million prescriptions for Schedule II and Schedule III drugs — defined as medications with high to moderate potential for dependency and abuse — totaling more than 240 million pills.

“I should remind everybody that we only have six and a half million people in the Commonwealth of Massachusetts,” Baker said. “In the same year, over 1,200 people died of opioid overdoses. Simply put, the status quo is unacceptable, and it needs to be disrupted.”

Baker was testifying before the Joint Committee on Mental Health and Substance Abuse, alongside Boston Mayor Martin Walsh and Christopher Barry-Smith, the state’s first assistant attorney general, in support of “An Act Relative to Substance Use Treatment, Education and Prevention,” a bill the governor filed in mid-October to address an opioid epidemic in Massachusetts that claims the lives of nearly four residents every day, on average.

Dr. Robert Roose, chief medical officer of Addiction Services for the Sisters of Providence Health System, was part of a 16-member working group Baker assembled earlier this year to craft a plan to combat what medical professionals have been calling a statewide crisis, and said the bill’s components — including a 72-hour limit for new opioid prescriptions and involuntary hospitalization of patients who might pose a danger to themselves or others — originated from that group.

“We took our responsibility seriously, to come up with interventions and strategies to address the epidemic in a bold way,” Roose told BusinessWest. “The premise we were operating from was that this epidemic is unlike any we’ve seen before, both in magnitude and breadth of who is impacted, and knowing the strategies we’ve attempted in the past likely would prove insufficient, we wanted to come up with bold, new strategies.

“Governor Baker’s bill does exactly that,” he went on. “These are provocative and bold ideas that have generated some discussion, if not controversy, throughout the medical community and healthcare systems, as well as, perhaps, with patients themselves and treatment advocates.”

Certainly, Dr. Dennis Dimitri is well-versed in the opioid issue, as president of the Mass. Medical Society (MMS), which has come up with its own broad series of strategies to combat the problem. He cited a recent poll by the Harvard School of Public Health showing that nearly four in 10 Massachusetts residents personally know someone who has abused prescription pain medications.

Therefore, he thanked the governor and lawmakers for their multi-pronged approach to addressing the crisis, including significantly increased funding for addiction services, insurance coverage, and enhancements to the state’s Prescription Drug Monitoring Program. “We strongly support these and other measures,” Dimitri said.

Still, not every detail of the bill — the logistics of which still need to be hammered out — will necessarily go down easy with the state’s physician community.

Drawing a Line

Take, for example, a provision in the bill limiting patients to a 72-hour supply the first time they are prescribed an opioid or when they are prescribed an opioid from a new doctor.

“Looking back over the past 20 years,” Roose said, “we have overprescribed for pain and done an insufficient job of educating patients in the community about potential risks of opioids. The medical community has been engaged with this issue increasingly over the past several years, but, clearly, what has been done is not enough.”

Dr. Robert Roose

Dr. Robert Roose says the governor’s working group on opioid abuse recognized that bold strategies were needed to combat a growing crisis.

As a member not only of the governor’s working group but the Mass. Hospital Assoc. (MHA) Substance Use Disorder Prevention and Treatment Task Force, Roose has been heavily involved in discussions of prescription limits. While the limits themselves aren’t controversial, the details are a point of contention. While Baker seeks a four-day limit in his bill, the MHA prefers a five-day limit, while the Mass. Medical Society seeks a seven-day limit, calling four days simply too onerous for many patients.

“A patient with acute pain beyond the proposed initial 72-hour treatment period would have to return to their physician’s office, obtain a paper prescription, bring it to the pharmacy, and wait for it to be filled,” Dimitri said. “An elderly or disabled or poor patient, especially one without a helping caregiver or transportation, could be left to suffer.”

Dimitri understands the rationale behind limits. Citing statistics from the Centers for Disease Control, he noted that more than 80% of people who misuse prescription pain medications are using drugs prescribed to someone else. That’s why the MMS proposed a seven-day limit last spring, which includes a sunset provision to take effect when the crisis abates, allowing prescribers to care for their patients on an individual basis.

Dimitri also encouraged lawmakers to consider allowing ‘partial-fill’ prescriptions, which, he said, would help patients “balance the need to relieve pain with an adequate supply of pain medications by only filling part of their prescription, with the ability to later go back if necessary to fill the rest.”

On the federal level, current Drug Enforcement Administration regulations prohibit partial-fill prescriptions, but the MMS has supported an effort by U.S. Rep Katherine Clark, who represents Massachusetts’ 5th District, to urge the DEA to change the partial-fill rules.

“We continue to support incorporation of clinical judgment,” Dimitri added, “fully understanding the severity of the significant challenges confronting the Commonwealth and our patients.”

Roose admitted many providers are leery about a prescribing limit as short as 72 hours, but also conceded that it might be an effective tool.

“A lot of work has been done by the medical community to recognize the risk of overprescribing or having excessive medications left around, but where do you draw the line?” he said. “On the face of it, physicians don’t want to be regulated; they don’t want to have their behavior dictated into statute. But, at this point, I think we have evidence suggesting that measures need to be taken to protect the community and the public health. We do want to reduce the availability of unused medications in the home.”

Barry-Smith agreed. “We’re confident that the Department of Public Health will work with the medical community to implement and, if necessary, refine that 72-hour limit,” he told the legislative committee, “but, as a general matter, there can be no doubt that additional safeguards on opioid prescribing are necessary.”

Added Walsh, “help means prevention, and I agree with the governor. A common-sense limit on first-time opioid prescriptions would provide an effective checkpoint to limit the flow of addictive narcotics into our homes and our communities.”

Against Their Will

Perhaps more controversially, Baker’s bill would grant medical professionals the authority to involuntarily commit an individual with a substance-abuse disorder for treatment for 72 hours if they pose a danger to themselves or others. Currently, such people can be held for treatment only through a court order — and the court system isn’t always available when a patient needs protection.

“We already have, in Massachusetts, a process of involuntary commitment for individuals in danger of substance abuse,” Roose said, noting that Baker’s proposed statute would streamline the process, recognizing that the critical moments of a substance-abuse episode can happen at any hour of the day, 365 days a year.

“Treatment is often delayed through other, voluntary routes. This could provide an avenue where individuals in immediate danger are transported to a facility, at least for evaluation by a medical professional,” he explained, adding that such a process would in no way replace or minimize the importance of available avenues for individuals and families to seek voluntary treatment.

“But it does take into consideration the fact that addiction is a disease that fundamentally impairs somebody’s control and judgment,” he went on. “While we need to, in my view, move toward decriminalizing substance abuse and offering treatment as opposed to punishment, we also need to provide treatment on demand when people need it, where they need it, and at the right level of care. This could provide another avenue for people in immediate danger to be stabilized and evaluated. That could save countless lives.”

However, Dimitri argued, addiction-medicine specialists have raised concerns that such commitment won’t work without access to more treatment resources and post-hospitalization care.

“There is a paucity of evidence that forcing hospitalization on patients not ready to make a change will be successful, and there is evidence that addicted patients released from hospitalization with no plans to pursue after-care are at higher risk for opioid overdose,” he told lawmakers. “My colleagues in emergency medicine and hospital leadership are concerned that this proposal could create a new standard of care requiring all patients who are suspected of having the potential to overdose to be involuntarily hospitalized. This will result in new demands on hospital medical and psychiatric beds that are already severely strained.”

Roose noted that increasing involuntary hospitalization could be an additional impetus for increasing additional capacity and treatment services in the state — a process that is ongoing, with dozens, if not hundreds, of new inpatient beds soon to be available in Massachusetts, including the four counties of in Western Mass.

Also, “requests for new programs have been released by the Department of Public Health in recent weeks,” he added. “I believe that the Department of Public Health and the administration recognizes capacity is insufficient and are making strides in response to that.”

Dimitri agreed, but said involuntary hospitalization might be putting the cart before the horse. “The Commonwealth has spent a tremendous amount of time and resources in trying to resolve the issue of emergency-department overcrowding, boarding, and diversion. This could further exacerbate that problem without actually benefiting patients.  New funding has become available to expand capacity; let’s see what progress we can make before adding more stress to our system.”

While the concept might be controversial to some, Roose said, the devil is in the details.

“We need to answer questions about the logitistics, our capacity for treatment, how this will end up being implemented, and potential risks to providers who choose to — or choose not to — utilize this statute,” he said. “We know right now we don’t have adequate substance-abuse treatment in this state, but that should not be a reason, in my view, to not be creative in how we treat patients.”

Watchful Eye

Other elements of Baker’s bill aren’t as controversial. For example, practitioners would be required to check the state’s Prescription Monitoring Program (PMP) prior to prescribing an opioid to a patient, and would be required to fulfill five hours of training on pain management and addiction every two years.

“Monitoring is an extremely useful tool for providers,” Roose said, noting that it’s a tool to determine what prescriptions a patient has received and prevent duplicate prescriptions through different doctors at different pharmacies.

Dimitri noted, however, the Legislature’s recent law mandating the use of the PMP the first time an opioid or benzodiazepine is prescribed.  “We believe it would be prudent to keep the existing law in place without modification at this time,” he said. “As improvements are realized with the new PMP, we can better determine optimal use.”

He also suggested enabling the PMP to ‘push’ information to physicians, indicating how their prescribing patterns compare to their peers.  “Programs such as this have successfully reduced opioid prescribing in other states, and we welcome the opportunity to work with you on developing language to allow for these concepts.”

Dimitri also used his testimony to remind the committee that the MMS launched multiple efforts of its own last spring to combat the opioid epidemic. Among them are new prescribing guidelines since adopted by the Massachusetts Board of Registration of Medicine and disseminated to every practicing physician in the Commonwealth; free continuing-medical-education programs on opioids and pain management available to all prescribers in the state; and a collaboration with the commissioner of Public Health and the secretary of  Health and Human Services to bring together the deans of  the state’s medical schools in developing  a first-in-the-nation set of core competencies for medical students in the prevention and management of prescription drug misuse.

Still, Barry-Smith said Baker’s bill is a strong additional step in the right direction.

“The bill is bold, it’s innovative, and, as the governor already stated, it makes crystal clear that the status quo will not suffice,” he argued. “Changes need to occur, and the first of those changes concerns prescribing practices.”

He cited a statistic that the U.S. has less than 5% of the world’s population but consumes 80% of the world’s opiate supply. “To address that problem, this bill puts in place education requirements for prescribers, seeks to increase the use of the Prescription Monitoring Program, and sets a general limit on most opioid prescriptions.”

Boston’s mayor testified that he supports the bill because “I know from personal experience that, to get people the help they need, we have to meet them where they are, whether it’s on the streets, in the hospitals, at home, at work, or at school.”

Walsh added, however, that healthy communities start with education, not just regulation. “This bill provides a tool to help educate parents and children about the dangers of misusing opioids.”

Stay Tuned

Roose also believes fighting the opioid crisis requires a multi-faceted, collaborative effort.

“The medical community is actively working with the administration and the Department of Public Health, addressing this issue,” he told BusinessWest. “Certainly education is a big piece of this, and this bill, as well as efforts from the Mass. Medical Society and the Mass. Hospital Assoc., will increase provider education on appropriate prescribing, addiction, and how it can be treated.”

Dimitri said the state’s physicians stand ready to aid in the effort, no matter what the outcome of Baker’s bill.

“Addiction is a chronic disease that is difficult to overcome,” he said. “Reversing this epidemic will not be easy, but I am committed, as is the medical society, to do everything necessary to continue our efforts and increase our outreach for the benefit of our patients.”


Joseph Bednar can be reached at [email protected]

Employment Sections

Going Concern

By MARYLOU FABBO, Esq.

Marylou Fabbo

Marylou Fabbo

Massachusetts specifically recognizes ‘gender identity’ as a protected classification, providing transgender employees with certain rights, including the right to be treated in the same manner as their co-workers in the workplace.

So, what exactly does ‘transgender’ actually mean? ‘Sex’ is a term used to describe someone’s biological assignment at birth. ‘Gender’ is the sex with which an individual identifies. Gender is an individual’s sense of being ‘male’ or ‘female’ and is often, but not always, expressed through clothing, hair, or other means.

‘Transgender’ is the term used to refer to people who do not identify with the sex they were assigned at birth or with society’s expectations about female and male gender roles. ‘Trans’ is often used when referring to a transgender individual. Trans people may be male-to-female (MTF) or female-to-male (FTM). Whether someone is transgender does not turn on whether the individual has had surgery to reflect his or her gender identity.

There have been many issues surrounding transgender employees, but perhaps the most frequent one that arises for employers is the use of workplace bathrooms. A transgender employee may feel entirely comfortable using the restroom of the gender with which he or she identifies, but the employee’s co-workers may be opposed to sharing a bathroom with the employee.

Co-workers may complain that they feel that their privacy is invaded or that transgenderism offends their religious beliefs. In some situations, trans employees may feel harassed when using the facility that corresponds with their gender identity. Employers often do not know what to do when faced with competing complaints.

In 2011, Massachusetts employment and housing laws were amended to specifically include transgender employees as a protected group, and Executive Order 526 extended Massachusetts equal-rights protections to gender identity and expression. As of Aug. 1, 2015, surgery is no longer a prerequisite to obtaining a new birth certificate in Massachusetts. Legislation has been proposed in Massachusetts that would prohibit discrimination against trans individuals in places of public accommodation, such as public bathrooms.

Similarly, federal courts and agencies such as the Equal Employment Opportunity Commission (EEOC) have held that Title VII of the Civil Rights Act’s prohibition against sex discrimination applies to those who do not act according to sex stereotypes, such as the expectation that only those whose sex is female should wear a dress. In 2015, both courts and federal agencies made their position on bathroom accessibility clear: transgender employees should be permitted to use the restroom with which they identify.

In April of this year, the EEOC ruled that a transgender employee cannot be denied access to common restrooms used by other employees of the same gender identity, regardless of whether the transgender employee has had any medical procedure or whether other employees may have negative reactions to allowing the employee to do so. In May, the Occupational Safety and Health Administration (OSHA) announced an alliance with the National Center for Transgender Equality to promote the safety and health of transgender workers, and in June, OSHA issued a four-page “Guide to Restroom Access for Transgender Workers.”

As most employers are aware, OSHA requires that employers provide employees with sanitary and available toilet facilities so that employees will not suffer adverse health effects that can result when such toilets are not available when employees need them. In its guide, OSHA has made it clear that all employees should be permitted to use the facility that corresponds with their gender identity.

Regardless of an individual’s personal beliefs regarding gender-identity issues, employers should make it clear that all employees are entitled to be treated with dignity and respect in the workplace. Employers must consider restroom modifications that provide options for transgender employees and for co-workers who are not comfortable sharing facilities. Where possible, an employer should consider offering a single-occupancy, gender-neutral bathroom in an equally convenient location. The transgender employee may not be required to use that facility, but it would remain an option for whomever is uncomfortable with the situation — whether it be the transgender employee or a co-worker.

If a single-occupancy facility is not available, employers should have multi-occupant, gender-neutral restroom facilities with lockable stalls available. Employers should also let all employees know that the presence of a transgender employee in the restroom is not per se harassment and that reports of inappropriate behavior or comments in the restroom will be addressed regardless of whether they are asserted against someone who is transgender or not.

Marylou Fabbo is a partner and head of the litigation team at Skoler, Abbott & Presser, P.C. She provides counsel to management on taking proactive steps to reduce the risk of legal liability that may be imposed as the result of illegal employment practices, and defends employers who are faced with lawsuits and administrative charges filed by current and former employees; (413) 737-4753; [email protected]

Employment Sections

Letter of the Law

By OLGA M. SERAFIMOVA, Esq.

Olga Serafimova

Olga Serafimova

Having to deal with a unionization effort is challenging enough, but having to do it a second time after a narrow success would be truly taxing.

Yet, Danbury Hospital is faced with exactly this task.

Specifically, Danbury Hospital’s workforce voted 346 for and 390 against joining AFT Connecticut, which is a union comprised of teachers, nurses, and other healthcare workers. However, last month, the National Labor Relations Board (NLRB) — the federal agency responsible for the implementation of the National Labor Relations Act — set aside these results and ordered a re-run election. The reason for this development was that the NLRB concluded that the hospital had violated a recent amendment to its rules requiring employers to provide available personal e-mail addresses and telephone numbers for employees included on a voter list.

When a petition is filed with the NLRB seeking to form or join a union, the employer must comply with a number of requirements with short deadlines, such as compiling and providing a voter list. A voter list contains specific information about all employees who would be included in the proposed union if the unionization effort is successful, as these are the employees who get to vote on whether or not to unionize. After the petition is filed, the proposed union and the employer may agree to put the matter to a vote by entering into an election agreement, or may have the NLRB decide whether or not a vote should occur.

To be entitled to a vote, the proposed union must comply with a number of specific requirements, and unless an agreement is reached, the issue is decided at a hearing before the NLRB. This hearing may result in the dismissal of the petition or the issuance of a direction of election, in which case the matter is put to a vote by the employees.

Generally speaking, the voter list must be provided to the NLRB and the proposed union within two business days after the approval of the agreement or the issuance of the direction of election. This deadline is very strict. To get an extension, the employer must be able to show ‘extraordinary circumstances.’

The fact that the employer may be decentralized, have a large workforce, or rely on an outside payroll company, all of which would make gathering the required information more time-consuming, are not sufficient to meet this test. Other aspects of the rule that render the task time-consuming are the very specific format requirements. The NLRB rule controls the file format to be used, the order of the columns, the order of the names, and the font to be used, and failing to comply with any of these requirements could potentially result in a re-run election.

The information required to be on a voting list includes the employees’ full names, job classifications, work locations, shifts, and contact information, including their home addresses, available personal e-mail addresses, and available home and personal cell-phone numbers. In compiling the voter list, Danbury Hospital relied exclusively on the information contained in the employee database maintained by its Human Resources Department.

In so doing, the hospital provided all personal e-mails in that database, as well as telephone numbers for 94% of the employees on the list. Nevertheless, the NLRB held that its rules had been violated.

The NLRB reached this decision not because it found that the hospital had failed to provide any e-mail addresses and telephone numbers, but because it found that the hospital had failed to search diligently enough for any additional e-mail addresses and telephone numbers that may exist.

The NLRB reasoned that, by failing to look into other databases, such as those maintained by its Emergency and Nursing departments, the hospital had not exercised the necessary level of due diligence to comply with the rule.

Given the grave consequences of failing to comply with the requirements of the voter list and the broad interpretation of the new rule in the case of Danbury Hospital, employers facing a unionization effort are advised to start preparing the list as soon as they know the likely scope of the bargaining unit at issue.

A similar result could follow if an employer is found to have failed to properly post or distribute the notice of election, the document informing the parties and employees that a vote will be held. Under the NLRB’s new rule, this notice must be posted in conspicuous places in the workplace, including all places where notices to employees are “customarily posted.”

The employer must also e-mail the notice to all employees with whom the employer “customarily communicates” electronically.

Given these vague definitions, further litigation is bound to happen.

Olga M. Serafimova, Esq. is an attorney at Royal LLP, a woman-owned, boutique, management-side labor and employment law firm. Royal LLP is a certified women’s business enterprise with the Massachusetts Supplier Diversity Office, the National Assoc. of Minority and Women Owned Law Firms, and the Women’s Business Enterprise National Council; (413) 586-2288; [email protected]

Holiday Gift Guide Sections

Beating the Crowds

Louis and Kathy White

Louis and Kathy White say holiday shopping started early at A.O. White, and they have boxes and bags filled with items that have been gift-wrapped and are waiting to be picked up.

’Tis the season to be shopping, and local retailers say consumers began their annual holiday shopping for friends, family, and loved ones — and themselves — right after Halloween.

“Shoppers aren’t waiting until the last minute anymore,” said Nicole Sweeney, marketing manager for Eastfield Mall, adding that it seems that people are buying a few things each week after they get their paycheck.

“The old metric of measuring sales from Black Friday to Christmas is no longer accurate, and retailers have responded to the growing trend of people shopping early. Old Navy has had a sale almost every day since late October, and most of the national chain stores offered pre-Black Friday sales,” she told BusinessWest.

Lisa Wray agrees. The marketing director for Holyoke and Hampshire malls said their unofficial season kickoff took place on Veterans’ Day, as many people had the day off. “We’ve definitely seen an uptick in traffic since then, and a lot of stores started holding sales early, rather than waiting for Black Friday,” she said.

Louis White of A.O. White in East Longmeadow believes shoppers may have been inspired by the fact that the big-box stores put up Christmas decorations in October and held pre-holiday promotions in October. “It’s one thing we can thank them for,” he said. “People have been buying gifts here for weeks, and we have boxes and bags filled with items that we gift-wrapped and are waiting to be picked up and taken home.”

Kathy White agreed. “We’re seeing a lot of positive energy, and I think it will be a good year for specialty stores because of the service we provide and the uniqueness of our merchandise,” said Louis’s wife and business partner. “People are looking for novelty this year more than ever.”

Indeed, all signs point toward a very healthy sales season. The National Retail Foundation (NRF) expects sales in November and December (excluding autos, gas, and restaurants) to total $630.5 billion, which equates to an increase of 3.7, significantly higher than the 10-year average of 2.5%. Average spending per person is expected to reach $805, and surveys show that nearly 57% of people celebrating the holidays started buying gifts in early November.

“The window between Thanksgiving and Christmas is shorter this year, so retailers are offering really good deals,” said Carolyn Edwards, general manager for Lee Premium Outlets. “Our sales have been very promotion-driven. They started before Black Friday and will continue throughout the holiday season.”

Catering to Customers

Joy Leavitt, who owns KiddlyWinks in Longmeadow, says the store held two special events long before Black Friday to kick off the holiday season. The children’s toy store sent 12,500 catalogs to customers on a mailing list and invited them to attend an Adult Shopping Night that included hors d’oeuvres and raffles. More than 100 guests showed up and enjoyed the evening; and it was followed by a Wake Up with KiddlyWinks morning that attracted 50 shoppers who received discounts and free gift wrapping, along with coffee and donuts.

Joy Leavitt

Joy Leavitt says the holiday season is off to a great start at Kiddly Winks, and the response to two November sales promotions was fantastic.


“Our store is ready to go, and the shelves are stacked to the top. We had a nice, brisk beginning to the season and are really thrilled that people chose to shop here,” Leavitt said. “We’re starting our 30th year in business, and children who once received gifts from us are now parents or grandparents buying toys for their children.”

Louis White said A.O. White also offered incentives to its good customers. “We want to reward them around the holidays, but we are not sales-driven,” he noted. “We have generations of people who have shopped here and we really like to think we are a destination for special things.”

Edwards said footwear and apparel account for a significant portion of the gifts purchased during the holiday season at Lee Premium Outlets. “And we are anticipating a large sale of gift cards. They’re always our number-one seller, and as we get closer to Christmas, we always see an uptick in demand for them,” she told BusinessWest, explaining that they make an ideal gift, as the shopping season doesn’t officially end until Jan. 1, and many people crowd stores the day after Christmas to take advantage of post-holiday sales.

Wray said electronics are expected to be the winner this year when it comes to gifts. “People are buying tablets, iPhones, and mobile devices. We don’t have the actual data yet for sales, but they seem to be the hot gifts.”

Although the NRF says Americans plan to do almost half of their holiday shopping online this year, and one in five will use a smartphone to purchase holiday merchandise, local retailers say the joy of holiday shopping is an experience that can’t be duplicated by ordering remotely.

“Every single business has been affected by online shopping; it has changed the world. But we hope people make some of their purchases at local businesses and family-owned stores. We are the tapestry of the community and are so appreciative of the business,” Leavitt said, adding that KiddlyWinks looks for the hottest and best toys for children from February until September in advance of the holiday season, and when people shop locally, the tax dollars stay in the community.

Edwards believes people often go online to find what they want to purchase and compare pricing. “But nothing compares to seeing something, trying it on, and feeling the merchandise, so I don’t think online shopping will ever replace the experience of shopping in a store,” she said, adding that, when people are buying for others in a retail store, they often purchase something for themselves.

Indeed, the NRF says 54% of shoppers treat themselves during the holiday season. “People often come in with a shopping list and leave with a few things for themselves,” Louis White noted.

Optimistic Predictions

Although it’s too early to determine exactly how much people will spend this holiday season, the owners of local stores have done all they can to attract the growing number of people shopping early, as well as those who wait until the last minute. Weather can affect business and prevent people from going to their stores, but it has been an unseasonably warm fall, and they are optimistic about the 2015 holiday season.

“We’re thrilled, energized, and excited about this season,” Leavitt said. “I can’t predict anything yet, but I have a feeling it will be a very, very positive year.”

Louis White concurred. “We are off to a good start at ground level,” he said. “We merchandised and planned for an increase in sales, and since our biggest nightmare is that we will run out of items, we continue to reorder until the week before Christmas.”

Edwards said last holiday season proved to be a very good one at Lee Premium Outlets, and this one looks equally bright. “We have had a very busy fall, and we expect the momentum to continue.”

And Wray expects stores in the Holyoke and Hampshire malls to meet the NRF’s prediction of an increase of 3.7%.

All of which should add up to a very merry season for retailers and shoppers beginning their annual quest to find the perfect gift for everyone on their list.

Holiday Gift Guide Sections

Buying Local

It’s not always easy to find the perfect gift item for everyone on your list, but, thankfully, Western Mass. provides a plethora of options, from spa experiences to go-karts; from sporting events to concerts and museums; from art classes to a particularly unique landscaping service. Even better, all support local businesses and organizations and, in turn, boost the region’s economy. Happy holidays, and happy shopping!

Amherst Laser & Skin Care Center

264 North Pleasant St., Amherst

(413) 253-2214; amherstlaser.com

This state-of-the-art practice in downtown Amherst offers laser and aesthetic services ranging from facial and body rejuvenation to laser hair removal; from laser body sculpting to facials and peels, and much more. First-time consultations are complimentary. Promotions change on a regular basis, so check the website for prices and specials.

 

Black Birch Vineyard

155 Glendale Road, Southampton

(413) 527-0164; blackbirchvineyard.com

One of several wineries in Western Mass. that offer vineyard tours, Black Birch — whose owners call the vineyard “a family that moves wine and the nuanced process of creating it” — provides a number of gift-giving opportunities, from wine-tasting events to enrollment in a wine club that includes 12 seasonal bottles throughout the year at a 15% discount. Visit the website for more information on events and available wines.

 

Blue Heron Restaurant

Blue Heron Restaurant

Blue Heron Restaurant and Catering

112 North Main St.., Sunderland

(413) 665-2102; www.blueherondining.com

For a truly special night out, send someone to the center of Sunderland, to the historic, 150-year-old building that houses the Blue Heron, where Deborah Snow and Barbara White serve up an eclectic, seasonal menu based on fresh, local, sustainable ingredients. The food is a reflection of Snow’s grandmother’s teachings: “eat fresh and eat the season, and all of it with love.” Gift certificates aere available online.

 

Cap & Hitch of New England

2001 Riverdale St., West Springfield

(413) 73304178; capandhitch.com

Have a friend who loves his vehicle and is looking for ways to improve his ride? Whether you’re looking to upgrade a factory stereo, add Bluetooth hands-free integration, add an alarm system, or have a full stereo system installed, Cap & Hitch of New England has you covered. The store also offers heated seats, bike racks, snow plows, hitch accessories, tonneau covers, and much more.

 

Cathy Cross Fashion for Women

151 Main St., Northampton

(413) 585-9398; cathycrossfashion.com

Cathy Cross is a Northampton shop that offers fashion-forward designs as well as timeless classics, with options ranging from jeans to power-suiting, lots of dresses, casual and contemporary wear, and constantly rotating seasonal collections that focus on the current trends. Gift cards are available in any demonination, and can be purchased at the store or online.

 

Symphony Hall

Symphony Hall

CityStage/Symphony Hall

One Columbus Center, Springfield

34 Court St. Springfield

(413) 788-7033; symphonyhall.com

There’s always plenty of variety at Springfield’s premiere entertainment venues, which features, this season, “Moondance – the Ultimate Van Morrison Tribute Concert,” “Sing Along with the Muppet Movie,” “Best of Boston Comedy Festival: Italian Comedians,” “Yesterday and Today: The Interactive Beatles Experience,” “Adam Trent: The Futurist,” and much, much more. Visit the website for a full calendar and to purchase gift cards.

 

Gateway City Arts

Gateway City Arts

Gateway City Arts

92 Race St., Holyoke

(413) 650-2670; gatewaycityarts.com

Conveniently located in the heart of Holyoke’s Arts and Innovation District, and host to a plethora of studios, galleries, and event spaces, Gateway City Arts a co-working space for artists and creatives in a variety of disciplines. Among its many programs, the center offers art classes for the casual creator and the professional artist. Check online for the latest offerings, and give someone the gift of inspiration.

 

The Goat Girls

(413) 461-6832; thegoatgirls.com

The Goat Girls is the Valley’s best and newest solution to invasive plants, like multiflora rose and bittersweet, and irritants like poison ivy and sumac. Goats are delivered to the property to be cleared for several days or weeks. Agile, hardy, yet lightfooted, they can get to hard-to-reach parts of your property and gently, yet quickly, clear unwanted brush. Gift certificates are available online.

 

KiddlyWinks

801 Williams St., Longmeadow

(413) 567-0688; kiddlywinks.com

KiddlyWinks takes pride in its selection of award-winning and hard-to-find, unique toys for children of all ages. The focus is on children’s toys that inspire as well as entertain, including a wide selection of arts and crafts toys for kids of all ages, from preschool through teens. Check out the website for staff recommendations, lists of award-winning toys, and to place orders online. Free shipping on all orders over $100.

 

PetSimpl

PetSimpl

PetSimpl

[email protected]; petsimpl.com

Millions of pets are lost each year, and microchips are helpful only if your pet is found and scanned. Even if found, fewer than 50% of pets with microchips are returned to their owners. With its innovative pet-tracking product, called Pip, PetSimpl raises the bar in terms of quality, comfort, and ease of use. Pip is smaller than other trackers and attaches comfortably to your pet’s collar. Order the product and a subscription plan online.

 

Pioneer Valley Balloons

130 Cross Path Road, Northampton

(413) 218-7823; pioneervalleyballoons.org

Pioneer Valley Balloons has been providing hot air balloon rides for people of all ages for more than 25 years — an experience guaranteed to create memories that will last a lifetime. Choose from a sunrise or sunset excursion on a balloon manned by owner and chief pilot Lisa Fusco. The cost is $250 for a group excursion, $700 for a private ride for two, and specials are occasionally available. Gift certificates may be purchased online.

 

Pioneer Valley Indoor Karting

Pioneer Valley Indoor Karting

Pioneer Valley Indoor Karting

10 West St., West Hatfield

(413) 446-7845; pioneervalleykarting.com

A 23,000-square-foot track offers an area where karts can reach speeds up to 40 mph. The 1,000-foot road course challenges the most experienced drivers through seven left turns and four rights. Every race is timed down to .001 of a second, and each driver will receive a time sheet after their race to compare. Kids 8 and older can ride as well as adults. Purchase special race packages and gift certificates online.

 

Refresh Whitening Spa

16 Gerrard Ave., East Longmeadow

(413) 732-6281; emadental.com

Emirzian, Mariano & Associates, a general, esthetic, and prosthodontics dental office, now offers a new concept in teeth whitening and dental hygiene delivery. With several whitening options available, the team helps each customer select the best method for them. Services include a 60-minute cleaning and whitening, 30- and 60-minute whitenings, and more. Gift certificates are available.

 

Ski Butternut

380 State Road, Great Barrington

(413) 528-2000; www.skibutternut.com

Skiing and snowboarding definitely make those New England winters more tolerable. This family-oriented ski area in Great Barrington provides 110 acres of skiing spread across 22 trails. If you are shopping for someone who loves the outdoors, a gift certificate to Ski Butternut may open the doors to a new passion. If they’re already hooked on skiing, a lift ticket will be most appreciated. Check out the website for prices and deals.

 

SkinCatering Massage & Skincare

1500 Main St., Upper Level, Springfield

(413) 282-8772; skincatering.com

Pamper someone special with a massage and facial combo, or, better yet, book a one-hour couples massage and enjoy a true spa experience together. SkinCatering offers a release from the hectic holidays, and after all the stress and strain, an extra-special, very personal gift is just what the doctor ordered. Gift certificates are available in any amount online or in person.

 

Springfield Falcons

45 Falcons Way, Springfield

(413) 739-4625; falconsahl.com

A great deal for big-time hockey fans and folks who simply enjoy a fun night out with the family, Falcons games are reasonably priced entertainment in Springfield’s increasingly vibrant downtown. The AHL affiliate of the NHL’s Columbus Blue Jackets, the Falcons play home games through April at the MassMutual Center. Purchase tickets at the box office or online.

 

Springfield Museums

1 Edwards St., Springfield

(413) 263-6800; springfieldmuseums.org

Explore “Cabinets of Curiosity” at the George Walter Vincent Smith Art Museum, “Still of the Night: Nocturne Scenes by Currier & Ives” at the D’Amour Museum of Fine Arts, “Firearms of Famous People” at the Wood Museum of Springfield History, planetarium lectures at the Springfield Science Museum — and those are just a tiny sampling of the current offerings at the Quadrangle. A Springfield Museums membership provides access to all of it, and is a great gift.

Joseph Bednar can be reached at [email protected]

Holiday Gift Guide Sections

’Tis the Season

By DAVE RATNER

Dave Ratner

Dave Ratner

The holidays are, as if we need reminding, a shopping extravaganza.

Between now and the beginning of the New Year, we will experience sensory overload. From repetitious TV commercials encouraging us to buy or lease a luxury sedan or SUV to the windows of local storefronts, with oversized letters (in red and green) spelling the words ‘XMAS SALE’ and ‘HUGE DISCOUNTS,’ these promotions — including the billboards, flyers, mailers, radio spots, and newspaper and magazine inserts — are everywhere we go.

As a retailer with long-standing roots in our community, and as someone who believes the holidays are not just another reason to buy stuff, allow me to offer the following advice to all business owners: give thanks to your respective customers. Take a moment to express your gratitude to them, so they know you appreciate their support and value their patronage.

Court your consumers, which is another way of saying, romance your customers by personalizing your service and making yourself more attentive to the needs and expectations of these men and women.

I write these words from experience — indeed, I am the author of a book about this very subject — because, by making these individuals the focus of what you do, there will be no confusion about why you do what you do. That is, without customers, a business cannot survive; it has no buyers for its merchandise, no audience for its marketing and communications, and, thus, no reason for being.

What, then, should businesses do this holiday season?

To start, they can use social media — Facebook and Twitter, with the latter linking to a specific post from the former — to publish a note of genuine appreciation.

Forget the customary posting of sentence fragments and links, the so-called clickbait responsible for attracting ‘likes’ and ‘followers,’ and choose, instead, to hand-write (and then transcribe for the web) a letter detailing why you cherish your customers. Tell them — tell us — why they inspire you, how they motivate you, and what they do for you.

In other words, choose quality and quantity over the glib and ordinary, which is to say, make it clear to the reader, and make it absolutely unambiguous to your customers, that their interests are your priority, that you welcome their e-mails and look forward to receiving their feedback and responding to their concerns.

If this advice seems obvious, and if these examples sound like basic common sense, they are. That does not mean businesses are aware of this fact, or that they uphold this rule, because they too often do not.

The holidays are, therefore, an opportunity to make amends, so to speak, and strengthen ties with consumers. They are a chance for customers to enjoy savings and discounts, but they are also a time for businesses to rejoice over what they have — and to whom they owe so much.

Remember, too, the people who are your greatest sources of word-of-mouth marketing and your most credible agents of action. Reward your customers with your thanks, and whatever else you can afford to give them. Your gratitude will not go unnoticed, and your deeds will not go unrecognized.

Do well by doing something good, so you may sell your goods to the customers who are your most passionate friends and your most vociferous allies.

Now, pass the eggnog and make a list, and check it twice, to find out who has been (and still is) nice.

Love your customers.

 

Dave Ratner is founder of Dave’s Soda and Pet City and a business author and speaker; daveratner.com

DBA Certificates Departments

The following Business Certificates and Trade Names were issued or renewed during the month of November 2015.

AGAWAM

Beautiful Treasures
270 Main St.
Rosemary Woods

Mega Nutrients
503 Silver St.
Tatiana DiDonato

JCD Designs
86 Roberta Circle
Diana Goodman

CHICOPEE

A Cut Above Florist
1193 Memorial Dr.
Timothy Cummings

Boost Construction
52 Dillon St.
Vyacheslav Paliy

Champion Overhead Doors
244 Fairview Ave.
Clifton Hall

Chicopee Scrap & Auto Recycling
2 Mill St.
Hemant Patel

Maxx Vapors
1519 Memorial Dr.
Jeffrey Dean

GREENFIELD

Old Deerfield Productions
102 Highland Ave.
Linda McInnery

The Bridal and Tux Boutique
281 Main St.
Danielle Hagen

The Country Granola Company
401 Chapman St.
Shammah White

Western Mass. Radio Group
81 Woodland Road
Samuel Bust

Yankee Realty
74 Mohawk Trail
Cheryl Ingersoll

Yankee Self Storage & Moving
160 Laurel St.
Cheryl Ingersoll

HOLYOKE

Dock’s Classics
31 Jackson St.
James Perry

Great Clips
98 Lower Westfield Road
Inpachevian Vithanathan

Honeyland Farms
636 Main St.
Wahab Bari

Neighborhood
328 Appleton St.
Reda Shabanet

Royal Barbers
50 Holyoke St.
Dominico Rega

Shamma’s Pizza
172 Sargeant St.
Jose Lopez

Valley Clippers, LLC
98 Lower Westfield Road
Edward Barowsky

LUDLOW

Balance Professional
77 East St.
Lori Miller

International Produce, LLC
4 White St.
Haci Bayran

Lavoie Family Chiropractic
733 Chapin St.
Christopher Lavoie

Mastermind Hair Studio
8 Chestnut St.
Shanna Smith

RCS Diesel Services Inc.
566 Holyoke St.
Ronald Chiasson

Santos Family Hair Center
350 East St.
Joseph Santos

Seamlessly Krafty
5 Sewall St.
Melissa Moquin

SPRINGFIELD

15 Taylor Fashion Jewelry
1607 Main St.
Colleen Monroe

2 Curls 1 Mission
7 Bucholz St.
Dynasty Harris

Advanced Vein Care Center
3640 Main St.
Kihan Lee

Affordable Drain Cleaning
290 Page Blvd.
Ramon Rivera

All Waste Management, LLC
181 Chestnut St.
Talal Sofan

Auto Glass Hero, LLC
11 Merwin St.
Wilson Rosario

Bari Family Inc.
393 Belmont Ave.
Waham Bari

Baystate Dyno
160 Rocust St.
Harry Nieves

Beacon Hospice
815 Worcester St.
Celeste Peiffer

Bentley’s Barbershop
1142 Berkshire Ave.
Evan R. Nyman

BQ Courier Service
50 Bulat Dr.
William Quinn

Bridge Street Mini Mart
468 Bridge St.
Davone Mullen

Cabo Fashion Footwear
795 Liberty St.
Juan L. Bermudez

Chapin Center
200 Kendall St.
Northeast Health

Cindy’s Bath
24 Sara Lynn Dr.
Cynthia A. Parenteau

Cost Cutters
370 Cooley St.
Regis Corporation

Crossfit Gridlock
29 First St.
Jisselle Assad

Dee’s Food Mart
760 Boston Road
Dipen Nandu

Denis LaBonte Construction
867 Chestnut St.
Denis LaBonte

Eden’s Sweet Temptation
143 Dwight St.
Milvisette Figueroa

El Caribeno Restaurant
858 State St.
Cesar A. Mejia

Empire Auto
47 Colton St.
Elezer Garcia

Epic Health Services
2095 Roosevelt Ave.
Adventure Inc.

WEST SPRINGFIELD

Balise Kia
603 Riverdale St.
James Balise

Becker Mechanical Service
203 Circuit Ave.
Anthony Becker

Device Doctor
1639 Riverdale St.
Cellore, LLC

Eastern Electronics
540 Main St.
Richard Porfilio

MP Consulting Inc.
311 Elm St.
Michael Price

Pavel Water Filtration
70 Windsor St.
Henry Pavel

Shri Ghanshyam Subway, LLC
346 Memorial Ave.
Navin Patel

Titan U.S.A.
140 Baldwin St.
Ralph Colby

Smiles & Faces
232 Park St.
Robert Matthews

Briefcase Departments

MGM Springfield Outlines Evolving Plans for Casino Design

SPRINGFIELD — MGM Resorts recently detailed how and why the MGM Springfield design has evolved over the last four months. In a public presentation at CityStage in downtown Springfield, MGM executives, led by President Bill Hornbuckle, walked hundreds of attendees through the enhanced design plan, highlighting changes that allow for both design and operational efficiencies. The late-afternoon forum was hosted by Mayor Domenic Sarno and his economic-development team, led by Chief Development Officer Kevin Kennedy. “We are very proud of MGM Springfield’s improved design,” Hornbuckle said. “Our commitment to the city of Springfield, the region, and the Commonwealth has never wavered. Today, I am hopeful that people will see it has only gotten stronger. We are as ready as we have ever been to help return downtown Springfield to its glory days.” The MGM team presented a detailed comparison of commitments in the May 2013 host-community agreement and the new design plan, with an amenity layout resulting in a less than 1% adjustment in square footage to be experienced by customers. While some amenities, such as the child-care facility and retail, have grown in size, other operational and back-of-the-house spaces were reduced through design efficiencies. A redesign was made public earlier this fall when MGM Springfield announced it was moving the 250-room hotel along Main Street and market-rate apartments off-site. With the changes, MGM hopes to further engage Main Street while promoting ancillary development opportunities with off-site market-rate apartments. MGM is currently negotiating the purchase of 195 State St., the former Springfield School Department headquarters, to move forward with a housing redevelopment at that property. Brian Packer, MGM’s vice president of construction and development, joined Hornbuckle on stage, giving a construction update. Packer said that the company already has spent more than $23 million on MGM Springfield construction and employed 675 construction workers. Many of those workers were involved in the renovation of the new Mission on Mill Street, providing an updated, secure facility that will house a rehabilitation program, giveaway center, and business offices. Additionally, Packer laid out a sequence of construction events that will lead up to the September 2018 opening. The company estimates it will now cost more than $950 million to open MGM Springfield. Original estimates were expected to exceed $860 million, including capitalized interest and land-related costs. “MGM Springfield is not only the largest development project Western Massachusetts has ever seen, it is starting to rival the investment of the most-talked-about about development projects in the Commonwealth,” said Michael Mathis, MGM Springfield president. “We developed this presentation to provide transparency on our process. The people of Western Massachusetts want to be excited about the once-in-a-lifetime opportunity that is MGM Springfield. We know maintaining a level of positive energy is our responsibility. Major demolition, large contract awards, and exciting opportunities to get involved are all part of the next phase, which will start very soon.” MGM is scheduled to present a comprehensive cost and design analysis to the Mass. Gaming Commission on Dec. 3. The mayor and City Council must still approve the updated site plans before MGM can go forward with its design-approval process.

Massachusetts Gains 11,000 Jobs in October

BOSTON — The state’s total unemployment rate remained at 4.6% in October, the Executive Office of Labor and Workforce Development announced Thursday. The preliminary job estimates from the Bureau of Labor Statistics indicate Massachusetts added 11,000 jobs in October. The largest over-the-month job gains occurred in the education and health services; professional, scientific, and business services; and other services sectors. Year-to-date, Massachusetts has added 62,800 jobs. The Bureau of Labor Statistics also revised preliminary job estimates for September that originally indicated Massachusetts lost 7,100 jobs. BLS revised estimates for September show the state lost 2,200 jobs. The October preliminary estimates show 3,396,900 Massachusetts residents were employed during the month, and 164,000 were unemployed, for a total labor force of 3,560,900. The labor force decreased by 8,700 from 3,569,600 in September, as 9,600 fewer residents were employed and 900 more residents were unemployed over the month. Over the year, the state’s seasonally adjusted unemployment rate fell 0.9% from 5.5% in October 2014. There were 32,000 fewer unemployed persons over the year compared to October 2014. The October state unemployment rate remains lower than the national rate of 5.0% reported by the Bureau of Labor Statistics. “Massachusetts continues to add jobs, and the labor market is strong. We frequently hear from employers that they have jobs to fill, which is a good position for the state to be in,” Labor and Workforce Development Secretary Ronald Walker II said. The state’s labor-force-participation rate — the total number of residents 16 or older who worked or were unemployed and actively sought work in the last four weeks — decreased 0.2% point to 64.7% over the month. The labor-force-participation rate over the year has decreased 0.8% compared to October 2014. The largest private-sector percentage job gains over the year were in professional, scientific, and business services; construction; other services; leisure and hospitality; and education and health services.

Departments Incorporations

The following business incorporations were recorded in Hampden, Hampshire, and Franklin counties and are the latest available. They are listed by community.

CHICOPEE

Jimbuddys Inc., 1271 Memorial Dr., Chicopee, MA 01020. James M. Robinson, 30 Vadnais St., Chicopee, MA 01020. Nicotine delivery services.

EAST LONGMEADOW

Accurate Real Estate Appraisals Inc., 2 Athens St., East Longmeadow, MA 01028. Christopher Bertelli, same. Real estate appraisal.

Mario’s Café Ambiance Inc., 60 Shaker Road, East Longmeadow, MA 01028. Carol Bernazki, 102 Ondrick Dr., Chicopee, MA 01020. Restaurant.

HOLYOKE

Moore Realty Development Corp., 11 Hampshire St., Holyoke, MA 01040. Shadeed Mahdi, same. Real estate development and management.

Neighborhood Mart Inc., 328 Appleton St., Holyoke, MA 01040. Reda Shabaneh, 34 Webber St., Springfield, MA 01108. Convenience store, no gas.

NORTHFIELD

The Moody Center Inc., 231 Main St., Northfield, MA 01360. Kevin Belmonte, 3 Snowshoe Spring Road, York, ME 03909. Charitable organization.

Tree Fellers Timber Harvesting Inc., 703 Gulf Road, Northfield, MA 01360. Eric P. Remillard, same. Logging.

PITTSFIELD

Philadelphia Bus Inc., 10 Wendell Ave. Ext. 2FL Suite 2, Pittsfield, MA 01201. Yun Zhou Wu, 1025 Kerper St., Philadelphia, PA 19111. Bus charters for vacation.

The Herbal Way Inc., 82 Wendell Ave., Suite 100, Pittsfield, MA 01201. Kim Granatell, 206 Strokes Farm Road, Franklin, N.J. 07417. Non-profit organization.

SOUTH HADLEY

LaLiberte Builders Inc., 11 Berwyn St. Ext., South Hadley, MA 01075. Jamie LaLiberte, same. General construction.

Marino Enterprises Inc., 31A Hillcrest Park, South Hadley, MA 01075. David S. Marino, same. Driving educational school.

SPRINGFIELD

JNK International Travel & Tours Inc., 99A Mill St., Suite #91J, Springfield, MA 01108. Ya Zhen Chen, same. Travel and tours.

Levesque Chiropractic, P.C., 916 Belmont Ave., Springfield, MA 01108. Norman Levesque, 144 Senator St., Springfield, MA 01129. Chiropractic services.

WESTFIELD

Victory Transportation Inc., 8 Fowler St., Westfield, MA 01085. Victoria Kostenko, same. Trucking company.

WEST SPRINGFIELD

G.V.C. Transportation Inc., 203 Circuit Ave., Office 131, West Springfield, MA 01089. Guan Hua Chen, same. Transportation.

Daily News

SPRINGFIELD — The Springfield Business Improvement District (BID) and the Springfield Central
 Cultural District are set to unveil the first annual Downtown Springfield Holiday Market. On Wednesday, Dec. 2 from 5 to 8 p.m., they will hold an official ribbon-cutting event with the Springfield Regional Chamber at the Springfield Gift Store, located at 1341 Main St. Refreshments will be served.

The retail sector employs more than 550,000 individuals in Massachusetts alone. With a succesful holiday market in the heart of downtown, the BID hopes to not only contribute to the revitalization efforts of downtown Springfield, but also encourage economic growth within the region by establishing downtown as a holiday shopping destination.

The month-long shopping event includes dozens of local retailers selling a wide variety of gifts, including a Springfield Gift Store selling items like downtown Springfield restaurant gift certificates, Springfield Falcons merchandise, toys from Springfield Museums, CityStage and Symphony Hall tickets, and much more. In addition, an Artisan’s Gallery offers dozens of handmade gifts, while full-time retailers such as Forget Me Not Florist, Simply Grace, Lux Boutique, Dilaura Naturals, and Walking in a Winter Wonderland are participating as well.

Santa Claus will visit the Springfield Gift Store every Saturday from 1 to 3 p.m. Visit the Springfield BID’s website, springfielddowntown.com, for other events happening in the Holiday Market.

Daily News

SPRINGFIELD — The Springfield College International Center; the Springfield College School of Health, Physical Education, and Recreation; and the Beijing Sport University hosted a forum at Springfield College on Nov. 30 that featured multiple presentations in the areas of health and wellness.

Faculty members Wang Li and Zhang Yimin represented Beijing Sport University with their presentations highlighting research on China’s youth-sports participation and the health and physical exercise of youth in China. Li is vice chairman of the School Council and deputy dean for the School of Management at Beijing Sport University, while Yimin serves as deputy director for the university’s Teaching Laboratory Center.

Joining Li and Yimin were Springfield College faculty members Sam Headley and Elizabeth O’Neill. Headley provided some insight into his research on the effects of exercise training in people with chronic kidney disease, while O’Neill explained how various modes of exercise impact bone health. O’Neill shared research that analyzes whether certain modes of training are more effective at improving an individual’s bone health.

Springfield College has a long-standing relationship with Beijing Sport University, previously known as Beijing Institute of Physical Education. The two institutions signed their first formal agreement in 1981, and exchange visitors from China have visited Springfield College numerous times throughout the partnership. Springfield College faculty members also have made multiple international trips to visit the Beijing Sport University campus.

Daily News

SPRINGFIELD — People looking for another way to give this holiday season might consider purchasing cards from the Baystate Health Foundation holiday collection.

The collection features a variety of wintery and holiday scenes and artwork from children, including a card created by Baystate Children’s Hospital patient Emilia “Mimi” LaPierre. Printed on recycled paper, Mimi’s colorful card brings cheer to a holiday landscape featuring a red cardinal in a tree with snowflakes falling in the background.

“Art is my favorite subject in school, and I was excited when asked to draw a card, because I knew it would bring money to the hospital which took care of me,” LaPierre said. “I drew a similar scene in art class, and I think it looks very good as a card. We’ll be sending them out for Christmas.”

LaPierre was diagnosed with acute lymphoblastic leukemia in August 2009 and was in treatment until November 2011. She is now in remission. The Chicopee youngster is one of the hospital’s Miracle Kids, whose photo was made into a life-sized cut-out that was placed at various locations throughout Western Mass. to bring attention to Baystate Children’s Hospital and to encourage donations.

The cards — which can also be customized online with the verse and personalization of one’s choice — are produced by Good Cause Greetings, a Springfield-based manufacturer of custom charity cards supporting nonprofit organizations worldwide. In addition to the individual holiday designs, a Baystate holiday assortment is also available. Thirty percent of all sales benefit Baystate Children’s Hospital through the Baystate Health Foundation.

To order cards, visit baystatecards.com or call (877) 543-1515. For more information about Baystate Children’s Hospital, visit baystatehealth.org/bch.

Departments Picture This

Send photos with a caption and contact information to:  ‘Picture This’ c/o BusinessWest Magazine, 1441 Main Street, Springfield, MA 01103 or to [email protected]

 

 

Government Reception

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The Springfield Regional Chamber of Commerce staged its annual Government Reception on Nov. 19 at the Carriage House at Storrowton Tavern. More than 200 area elected officials and business leaders gathered for networking and updates on current initiatives. Top to bottom: state Rep. Angelo Puppolo (right)chats with Springfield Regional Chamber President Jeff Ciuffreda; Robert Ziomek, assistant vice president for Development at Western New England University and the chair of the chamber’s legislative steering committee, addresses the audience; state Rep. Stephen Kulik (right) talks with Rick Sullivan, president and CEO of the Western Mass. Economic Development Council.

 

Pynchon Award Winners

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The Advertising Club of Western Massachusetts recently honored the 2015 Pynchon Award winners at ceremonies at the Museum of Springfield History. The honorees are, from left: Harold Grinspoon, Sue Ellen Panitch, Ronn and Donna Johnson, and Gary Bernice.

A ‘Top Place to Work’

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For the fourth year in a row, the Boston Globe has named PeoplesBank a “Top Place to Work.” The bank competed with companies around the state for the honor and attributes its continued success to its “high-performance culture.” Pictured here with the awards are Douglas Bowen, president and CEO, and Janice Mazzallo, executive vice president and chief Human Resources officer.

 

Habitat Guatamala

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Volunteers and friends of Greater Springfield Habitat for Humanity (GSHFH) traveled to Tecpán, Guatemala recently to support the efforts of Habitat Guatemala, including local residents, in reaching 75,000 housing solutions. Top: Jennifer Schimmel (GSHFH executive director), Walt Tomala (GSHFH board president), Amy Scott, Ellen Moorhouse, Rose Vigdal, Susan Austin, Marg O’Conner, Aimee Giroux (GSHFH operations manager), Mark Rogerson, Stephen Messier, and Kim Rexford with other volunteers. Bottom: from left, Vigdal, Jillian Severinski, and Liz Persch are into their work.

 

Cutting the Ribbon

Pic This 8Marcotte Ford in Holyoke recently cut the ribbon on its new Marcotte Commercial Truck Center on Main Street. A host of city leaders, customers, and key stakeholders were on hand for the grand opening of the state-of-the-art facility, which the company believes will enable it to bring customer service to a new and even higher level.

Branching Out

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Farmington Bank recently announced its newest branch office in Western Mass. at 61 North Main St. in East Longmeadow amid a host of events and promotions, many of them involving the bank’s new spokesperson, former Red Sox hurler Tim Wakefield. The branch follows the opening of its first office in Massachusetts at 85 Elm St. in West Springfield in October. The new East Longmeadow office features an open floor plan with approximately 2,000 square feet of space, allowing customers to interact with Farmington Bank’s personal bankers without teller lines. The branch will also offer a drive-up window and a 24-hour drive-up ATM. To mark its entry into East Longmeadow, Farmington Bank is hosting a month-long grand-opening celebration at the branch from through Dec. 19.  A highlight is the Dec. 12 appearance of Wakefield, from 11 a.m. to 1 p.m., during the Bank’s Family Day event. Seen here with a likeness of the new spokeperson are, from left, Ken Burns, executive vice president and director of Retail Banking and Marketing; Collen Phelps, assistant branch manager; Steven Gardner, vice president and branch manager; and Michael Moriarty, senior vice president and Commercial Team leader.

Court Dockets Departments

The following is a compilation of recent lawsuits involving area businesses and organizations. These are strictly allegations that have yet to be proven in a court of law. Readers are advised to contact the parties listed, or the court, for more information concerning the individual claims.

CHICOPEE DISTRICT COURT

Lucky Se7ens Carpet v. LLC Valley Opportunity Council Inc.
Allegation: Fraud, unfair and deceptive acts, breach of contract: $25,000
Filed 10/30/15

HAMPDEN SUPERIOR COURT

Boston Baking Inc. v. East Baking Company Inc. and Nuvo Bank
Allegation: Non-payment of goods sold and delivered: $46,262.35
Filed: 10-30-15

Country Development Corp. v. Visual Changes Inc.
Allegation: Failure to pay rent and other obligations: $83,781.63
Filed: 10/27/15

Mark Ogoley v. Town of Hampden
Allegation: Negligent containment of road salt causing contamination on abutting property: $66,200
Filed: 10-30-15

Matthew Vitantonio v. Allure Med-Spa, LLC and Mary Jo Devlin, a/k/a Mary Jo Carruthers
Allegation: Breach of promissory note and fraud: $69,460.37
Filed: 10/27/15

Regina Burns v. Samuel’s Tavern
Allegation: Negligence and careless conduct of an employee causing serious and permanent injury: $188,893
Filed: 10/30/15

Robert Ferrier, et al v. Comcast Corp. of MA
Allegation: Failure to provide services: $75,000
Filed: 10/29/15

Schletter Inc. v. Bach Towing Inc., James E. Lawrence, and Leonard Eremento
Allegation: Breach of contract for services, labor, and materials: $100,000+
Filed: 10/23/15

SPRINGFIELD DISTRICT COURT

Domingo Diaz v. Vesuvio, LLC, Mark Laramee, and Lisa Mackenzie
Allegation: Non-payment of wages: $3,190
Filed: 9/18/15

Agenda Departments

Lectures, Tours at Springfield Museums

December: The Springfield Museums’ monthly tour and lecture schedule continues in December with the popular Museums à la Carte lectures, which take place each Thursday at 12:15 p.m. in the D’Amour Museum of Fine Arts. Admission is $4 ($2 for members of the Springfield Museums); visitors are invited to bring a bag lunch (cookies and coffee are provided). For more information about Museums à la Carte, call (413) 263-6800, ext. 488. This month’s lectures include “Secrets of Leonardo da Vinci’s Virgin of the Rocks Revealed” (Dec. 3), in which Andrew Linnell, author and lecturer from the University of Michigan, unlocks the riddles of da Vinci’s two mysterious paintings of the Virgin Mary; “Cabinets of Curiosity: Historical and Contemporary Interpretations” (Dec. 10), in which Heather Haskell, director of the D’Amour Museum of Fine Arts and the George Walter Vincent Smith Art Museum, provides historical context for the current exhibit at the George Walter; and “The Star of Bethlehem: Investigating an Ancient Mystery” (Dec. 17), in which Richard Sanderson, curator of Physical Science, Springfield Science Museum, and Jack Megas, planetarium educator, Springfield Science Museum, explore one of history’s most enduring mysteries. No à la Carte lectures will be held on Dec. 24 or Dec. 31. As part of the Museums’ members-only Continuing Conversations series, museum docents Deena Maniscalchi and Pat McCarthy will also lead a guided gallery discussion at the George Walter Vincent Smith Art Museum following the Dec. 10 lecture. On Friday, Dec. 4, the Springfield Science Museum’s large rooftop telescope will be open for public skygazing at 7:30 p.m. as part of the Stars Over Springfield observatory series. These programs are organized by the museum and the Springfield Stars Club, and take place on the first Friday of each month. Each event features an introductory talk on topics such as space exploration, seasonal sights of the night sky, current astronomical research, or upcoming events like eclipses or comet appearances. This month’s featured speaker will be Alan Rifkin, Springfield Stars Club president, whose talk is titled, “Astronomy Gifts: All I Want for Christmas or Chanukah Is…” Stars Over Springfield programs are best suited for families with children ages 8 and older; however, younger children are also welcome. Admission is $3 for adults and $2 for children 17 and under. These programs are held rain or shine. If it is cloudy, a planetarium show will be presented in place of telescope viewing. For information about astronomy programs at the museum, call (413) 263-6800, ext. 318.

 

Affordable Care Act Breakfast Seminar

Dec. 3: Insurance Center of New England (ICNE) will host a breakfast seminar covering a range of financial topics related to the Affordable Care Act, also known as Obamacare. The seminar will be held at the Delaney House, 3 Country Club Road, Holyoke. Registration begins at 8 a.m., and the seminar gets underway at 8:30 a.m. This event is free and open to the public, and a hot breakfast will be served. RSVP for the seminar by Monday, Nov. 23 by calling (413) 750-7150 or e-mailing Erika Noble at [email protected]. Keynote speakers for the seminar include Peter Whalen, regional manager for CheckWriters Payroll, who will be discussing IRS Forms 1094 and 1095, and Shemeka Browne-Pohlman, ACA compliance specialist with Insurance Center of New England, who will be discussing the so-called ‘Cadillac tax.’ “For 2016, another level of implementation is taking place with the Affordable Care Act, so it’s important for individuals, families, and business owners to stay informed of their rights and responsibilities under the act,” said William Trudeau, president and CEO of ICNE. “This seminar is another example of our commitment to serving as an information resource regarding the often-complex world of insurance.”

Amnesty Day for Computer Parts

Dec. 12: Goodwill Industries of the Pioneer Valley will hold an Amnesty Day from 10 a.m. to 3 p.m. at each of its eight retail stores in Hampden and Hampshire counties, as well as at the corporate office located at 570 Cottage St. in Springfield. Visit www.ourgoodwill.org for individual store information. Any brand of computer or computer components will be accepted at no charge to the donor through a partnership with Dell. This free program promotes responsible recycling while diverting e-waste from landfills. Dell Reconnect, as the partnership is called, makes getting rid of old technology easy as well as free. Make sure to remove your personal data from hard drives or other storage media before donating to Goodwill. Bring monitors, scanners, mice, printers, keyboards, speakers, cords, and cables. Television sets will not be accepted, however. “Dell has come up with an innovative way to reduce e-waste and recycle old computers,” said Steve Mundahl, Goodwill Industries president and CEO. “Previously, we had to charge consumers for each piece of electronics they wished to donate, as we were unable to find a suitable vendor. Partnering with Dell means this is now free to the consumer. And all donations help us forward our mission of helping people with disabilities and other barriers to employment get jobs.” In addition to its retail stores, Goodwill Industries of the Pioneer Valley offers employment and training programs, adult foster care, and community-based day services.

Departments People on the Move

Country Bank  announced the following:
• Susan Teixeira has been promoted to Senior Vice President. Teixeira has been with Country Bank since 2007. She has 23 years of experience in the financial-services industry and manages the bank’s Operations and Compliance departments. Prior to joining Country Bank, Teixeira worked for the Federal Deposit Insurance Corp., Woronoco Savings Bank, and Florence Savings Bank. She earned a bachelor’s degree in marketing from Western New England College and is a graduate of Stonier Graduate School of Banking. She is a board member for the Randall Boys & Girls Club/Ludlow Community Center and serves on the advisory board for the Springfield Salvation Army.
• Shelley Regin was promoted to Senior Vice President, Marketing & Retail Banking. In this position, she draws on her 20-year tenure with the bank to lead marketing and retail-banking efforts. Regin holds a bachelor’s degree from Western New England University and earned a certification from the New England School for Financial Studies, a Mass. Bankers Assoc. program at Babson College. She serves on the Carson Center Advisory Board and the River East School to Career Board.
• Phil Goncalves has been promoted to Senior Vice President, Commercial Lending. Goncalves has been with Country Bank since 1992 in the Commercial Lending department. He has 31 years’ experience in the financial-services industry and manages the bank’s Commercial Lending team. Goncalves earned his MBA at Western New England University with a concentration in the field of finance and economics. He also attended the Massachusetts School for Financial Studies and the National School of Banking. He is active in the community and serves on the board of Junior Achievement, the Randall Boys & Girls Club, and the STCC Foundation. In addition, he is an adjunct professor at local colleges.
• Denise Walker has been promoted to Senior Vice President, Retail Lending. Walker has been with Country Bank since 2008 as first vice president, director of Retail Lending. She has 35 years of experience in the financial-services industry and is responsible for Country Bank’s Retail Lending division, including origination, processing, underwriting, secondary market, and loan servicing. “Her commitment to exceptional service along with her strong leadership skills has made her a valuable asset to her team and to the bank,” Scully said. “We are delighted to recognize her for her efforts.” Prior to joining Country Bank, Walker worked at Springfield Institution for Savings, Woronoco Savings Bank, and Monson Savings Bank, holding different positions in banking throughout her career. She attended the Massachusetts School for Financial Studies and the National School of Banking. Walker was a treasurer for the Belchertown Football Assoc. for many years and started the Belchertown Salvation Army Community Unit in 2010. In 2013, Country Bank’s Retail Lending team was voted #1 Residential Lender by Banker & Tradesman. Country Bank is a full-service mutual community bank serving Central and Western Mass. with 15 offices in Ware, Palmer, West Brookfield, Brimfield, Belchertown, Wilbraham, Ludlow, Leicester, Paxton, Charlton, and Worcester. For more information, call (800) 322-8233 or visit countrybank.com.

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Jim Madigan

Jim Madigan

Longtime WGBY producer and host Jim Madigan has been named a 2015 inductee for the prestigious Silver Circle Award of the National Academy of Television Arts and Sciences (NATAS) Boston/New England Chapter. He received his award in a ceremony in Boston. The Gold and Silver Circle Awards are a special recognition to honor television professionals who have “made significant contributions to their community and to the vitality of the television industry,” according to NATAS. Madigan is one of six Silver Circle award recipients, which honor those with more than 25 years of distinguished service to broadcasting. Madigan joined WGBY in December 1990 as senior producer for public affairs and is now director of public affairs. In addition to hosting WGBY’s Connecting Point public-affairs series, he is producer and host of “The State We’re In,” a weekly Connecting Point segment broadcast each Friday focusing on local, state, and national politics. Madigan is also a veteran moderator of seven gubernatorial debates over the past 20 years. Prior to joining WGBY, Madigan was a reporter and backup anchor for WGGB/ABC 40 in Springfield, where he specialized in political reporting and Massachusetts State House coverage. This included the 1988 Republican National Convention in New Orleans and the presidential campaign of then-Massachusetts Gov. Michael Dukakis. Before that, he was news director for WLDM Radio in Westfield/Springfield. Prior to his broadcasting career, he served on the staff of the minority leader of the New York State Senate in Albany. In 1992, Madigan was honored with both a New England Regional Emmy and National Public Service Emmy as a co-producer of the documentary Out of Work, a co-production by WGBH-Boston, WHYY-Philadelphia, and WGBY-Springfield.

•••••

Four new board members have been elected to the Bay Path University board of trustees. Delcie Bean IV, Kathleen Devlin, John Heaps Jr., and Hamline Wilson will each serve a three-year term.
• Bean is the founder and CEO of Paragus Strategic, IT, one of the fastest-growing privately held companies in America. He also established Tech Foundry, a nonprofit technology institute that seeks to solve the shortage of computer-science professionals in the region. Most recently, he has been working with Valley Venture Mentors and DevelopSpringfield to launch the Springfield Innovation Center, which will include his Innovation Café concept, providing a place where people can share ideas, energy, and great coffee.
• Devlin is a recently retired executive director from Johnson & Johnson. She spent several years in the healthcare industry, where she was responsible for sales, training, hiring, and strategic alliances. In her role as executive director, she managed the interface with the Fortune 40 employers and the major insurers for the 250 operating companies under the Johnson & Johnson umbrella in the Northeast. Prior to her advancement to executive director, she was responsible for negotiating large contracts for Johnson & Johnson, and earlier consulted to nine bioscience, pharmaceutical, and device companies, as well as negotiating large contracts for Roche and Syntex Laboratories.
• Heaps is president and CEO of Florence Savings Bank (FSB). He joined the bank in 1995 following a distinguished 24-year banking career in Western Mass. that began in 1971 at Valley Bank in Springfield. Since joining FSB as its president in 1995, the bank has grown its assets from $272 million to a $1.1 billion. Heaps is currently a board member of the Hampshire County Regional Chamber, the Western Mass. Economic Development Council, the Depositors Insurance Fund, and Savings Bank Life Insurance. He was recently named chairman of the Western Mass. Sports Commission.
• Wilson is a retired insurance executive with a career that spanned more than 30 years with the Massachusetts Mutual Life Insurance Co. In his last position, he was the senior vice president and managing director of investments for the Springfield-based Fortune 500 firm. Among his many professional memberships, he was an avid supporter of the Rotary and Jaycees, and he served as a trustee for Johnson Memorial Hospital. He is currently on the pension board for the town of Somers, Conn.

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Drew DiGiorgio

Drew DiGiorgio

Drew DiGiorgio was appointed President and CEO of Consolidated Health Plans Inc. (CHP) by the Berkshire Hathaway board of directors, including CHP founder Kevin Saremi. DiGiorgio has served as CHP’s president since 2013, and was previously director of sales and marketing. He began his career at CHP in 1995, shortly after receiving a bachelor’s degree in business from Framingham State University. In his new role as CEO, DiGiorgio will provide oversight of the company, reporting to the board of directors. He will continue expanding CHP’s business services to best meet the needs of clients and customers, with a focus on quality service. CHP is a claim administrator providing affordable health insurance and special risk solutions for thousands of policyholders worldwide. It offers student health and accident plans, employee health and dental plans, FSA and HRA administration, and participant accident insurance and backroom claim administration for carriers. Since 2012, CHP has increased its workforce locally by 26%, and continues to forecast stable growth.

Chamber Corners Departments

AMHERST AREA CHAMBER OF COMMERCE

www.amherstarea.com
(413) 253-0700

• Dec. 2: Ribbon cutting and grand opening, noon, at Advanced Auto Parts, 346 Russell St., Hadley. The chamber will welcome one of its newest members. Advance Auto Parts will offer 10% off for its grand opening.

• Dec. 4: Merry Maple, 3-6:30 p.m., Amherst Town Common. Serving hot chocolate provided by the Works as well as a face- painting station. There will be arts and crafts in the Town Room at Town Hall, as well as cider doughnuts and hot apple cider served on the common. The Amherst Middle School chorus will perform on the front step, tree lighting, and the UMass marching band will escort Santa in a fire truck.

• Dec. 9: Holiday Party, 5-7 p.m., at PeoplesBank, 56 Amity St., Amherst. Join the chamber and enjoy appetizers and beverages with colleagues.

 

GREATER CHICOPEE CHAMBER OF COMMERCE

www.chicopeechamber.org
(413) 594-2101

• Dec. 3: Holiday Party, 4:30-6:30 p.m., at the Collegian Court Restaurant, 89 Park St., Chicopee. This event is free for members.

• Dec. 16:  Salute Breakfast, 7:15-9 a.m., at the Castle of Knights, 1599 Memorial Dr., Chicopee. Sign up online at www.chicopeechamber.org.

• Dec. 17:  Mornings with the Mayor,  8-9 a.m., at Chicopee Industrial Contractors, 107 North St., Chicopee. This event is free for members.

 

GREATER EASTHAMPTON CHAMBER OF COMMERCE

www.easthamptonchamber.org
(413) 527-9414

• Dec. 3: Holiday tree lighting and visit from Santa, 6:30-8 p.m., at Pulaski Park, Easthampton.

• Dec. 4: Greater Easthampton Chamber Snow Ball, 6-11 p.m., at the Garden House, Look Park. An old-fashioned, elegant, holiday affair. Sit-down dinner featuring Meyers Catering, live music, and dancing featuring Maxxtone. Dress in style, black tie optional.

 

GREATER HOLYOKE CHAMBER OF COMMERCE

www.holyokechamber.com
(413) 534-3376

• Dec. 9: Holiday Business Breakfast, 7:30-9 a.m., at the Delaney House, One Country Club Road, Holyoke. Sponsored by Holyoke Gas & Electric, Health New England, United Bank, and the Republican-El Pueblo Latino-MassLive. Business networking and salutes while enjoying a hearty buffet breakfast. Cost: $22 for members in advance, $28 for non-members and at the door. Call the chamber at (413) 534-3376 or online at holyokechamber.com to sign up.

• Dec. 16: Chamber After Hours, 5-7 p.m., hosted  and Sponsored  by the Delaney House, One Country Club Road, Holyoke. Business networking event includes a 50/50 raffle, door prizes, and money (scratch ticket) wreath. Cost: $10 for members, $15 for the public. Call the chamber at (413) 534-3376 or visit holyokechamber.com to sign up.

 

GREATER NORTHAMPTON CHAMBER OF COMMERCE

www.explorenorthampton.com
(413) 584-1900

• Dec. 2: December Arrive @ 5, 5-7 p.m., at Hampshire Council of Governments, Northampton. Sponsored by Applied Mortgage. Cost: $10 for members.

Company Notebook Departments

Baystate Health Announces Changes to Eastern Region Services

WARE, PALMER — A year after adding Wing Memorial Hospital in Palmer to its family of community hospitals, Baystate Health announced it is seeking regulatory approval to integrate what is now known as Baystate Wing Hospital and Baystate Mary Lane Hospital in Ware into a single-license regional hospital network. This change in status will involve a consolidation of all inpatient services to Baystate Wing and begin a transition of the Baystate Mary Lane campus into a regional outpatient services center. The transition process will formally begin in December with applications by Baystate Health to Massachusetts regulatory authorities to consolidate both facilities onto a single license. Pending those approvals, the change is expected to take place in the spring of 2016. “Providing the right care in the right place at the right time is the notion that’s driving our efforts to evolve and succeed for our patients in the era of healthcare reform,” said Dr. Mark Keroack, president and CEO of B aystate Health. “Transitioning inpatient services to a single campus allows us to provide the safest and highest-quality hospital care at a single site.” With 74 beds, Baystate Wing Hospital has the ability, with its existing capacity, to care for patients who are now hospitalized at Baystate Mary Lane, said Dr. Charles Cavagnaro III, president of Baystate Health’s Eastern Region, which includes the Palmer and Ware facilities. “On average, there are fewer than 10 patients being cared for on the inpatient unit at Baystate Mary Lane each day,” he added. “Consolidating the region’s inpatients in one location would be a more efficient use of our limited resources at a time when all healthcare organizations need to receive and deliver the greatest possible value for every healthcare dollar spent.” Particularly following an expansion of Wing’s inpatient units in 2009, adding 40 medical-surgical beds, six ICU beds, and 28 psychiatric beds, the Palmer campus is more than capable of handling additional traffic, Cavagnaro noted. “That’s one of the reasons behind this consolidation. It’s certainly more efficient to keep inpatient care in one location. It also allows us to think about how to transform healthcare to meet the future needs of the region. “Healthcare is moving increasingly away from inpatient care to outpatient care,” he elaborated. “I think everyone is trying to make do with fewer inpatient beds and pushing that care into the outpatient arena. It’s something we want to do — move away from volume-based care to value-based care, how well we’re keeping the population healthy.” That’s why the Baystate Mary Lane campus — where, even now, 80% of visits are outpatient — will remain an important part of the Baystate system, which, like all providers in the age of accountable care, is focusing more on keeping people well and out of the hospital than just treating them when they’re ill, Cavagnaro said. Therefore, Baystate Mary Lane will continue to provide outpatient services for the Ware community, and the region’s primary-care network will not be affected by the inpatient consolidation. “That piece of the business is not changing,” he told HCN. “My feeling is, whatever we’re doing now for patients in this region, we’ll continue to do for the foreseeable future, and we’ll make changes on the basis of what the community needs and what we can sustainably deliver.” The move of inpatient services will lead to a reduction of jobs at Baystate Mary Lane. While Baystate Health is still determining the eventual job impact, the consolidation is expected to affect 25 to 30 full-time positions, including management and front-line employees. The system has a workforce-transition policy that supports employees displaced by these changes in numerous ways, including offering placement into open positions within the organization for which they are qualified, Cavagnaro explained. “We are committed to a transparent process with our team members and our community throughout this period of change,” he said, “and we hope many of the affected employees will find positions within our Eastern Region or the Baystate Health system. We are grateful to all the region’s team members for their dedication and service.” In the meantime, Baystate Health will continue to monitor community needs as it determines the roles its facilities in Palmer and Ware will play. “We have a direction and a pathway forward. We kind of know the ultimate destiny, but in healthcare, it’s always going to be fluid,” Cavagnaro said. “Every year, we have a strategic plan, a community-needs assessment. It’s unfair to say, ‘this is what the future is going to be, and it’s written in stone.’ We do know we need to add more value to healthcare, and we need to keep patients healthy wherever they are, here or in their homes. And we need to do this in a way that adds sustainability and quality.”

United Personnel Ranks 17th Among Women-led Businesses in State

SPRINGFIELD — United Personnel was awarded 17th place out of 100 Top Women-led Business in Massachusetts, as identified by the Commonwealth Institute and Boston Globe Magazine in an awards breakfast held at the Seaport Hotel in Boston, marking the eighth straight year United Personnel was recognized on the list. The rankings represent a wide range of industries, including manufacturing, business services, healthcare, education, human services, and retail. Cumulatively, these 100 women-led companies produce $70 billion in revenue annually and employ 70,000 people in Massachusetts. These nominated companies were selected for revenue, women in leadership board and management roles, diversity among staff, and innovation for 2014. United Personnel’s ingenuity focused on improving recruitment, retention, and performance of contract employees as well as developing additional services to support the human-resources needs of clients. Additionally, United Personnel developed new search strategies to identify strong candidates for full-time hire in this tight labor market. “We are both thrilled and honored to be recognized among such a well-respected group of companies, and hope to continue our growth and innovation in order to deliver great service to our clients and candidates,” said Tricia Canavan, United Personnel president.

Bay Path Awarded Grant for STEM Education

LONGMEADOW — Thanks to a recently awarded grant from the National Science Foundation (NSF), Bay Path University will undertake a three-year project aimed at increasing the academic success, engagement, and retention of undergraduate women enrolled in bachelor’s-degree programs in biology, forensic science, and cybersecurity, particularly those students from underrepresented groups. The grant, totaling $300,300, will be awarded over a three-year span. The funding provides resources and programmatic support for student tutors and mentors, materials and stipends for student research, student travel, and guest speakers. In addition, funding was allocated for upper-level course redesign and faculty professional development around mathematics. “Providing access and support to women entering careers in the STEM (science, technology, engineering, and math) fields is one of Bay Path’s highest priorities,” President Carol Leary said. “This grant will help us nurture essential skills critical for future scientists, chemists, and biologists, ultimately increasing the representation of women in these valuable professions.” The project will strengthen STEM curricula at Bay Path, expand peer academic support, and broaden student participation in high-impact practices. These practices include early student research, mentoring by faculty and STEM professionals, academic enrichment, and career exploration through internships and other experiential learning opportunities. Project activities will be coordinated through a new academic center at Bay Path University, called the Center of Excellence for Women in STEM. Through the support provided by NSF, Bay Path faculty will implement and extend recommendations for effective teaching in the biological sciences defined by the Vision and Change in Undergraduate Biology Education Initiative, an initiative of the American Assoc. for the Advancement of Science. This initiative is being further advanced through the work of faculty fellows nationwide as part of the Partnership in Undergraduate Life Science Education (PULSE).

WNEU Ranks Among ‘Best Value’ Colleges

SPRINGFIELD — Western New England University is ranked in the top 3% of colleges and universities among the top 1,275 public and private institutions reviewed in the U.S. by the Economist. The rankings analyzed which institutions offered the best value for the education received. This new ranking formula utilizes data from the national College Scorecard released by the U.S. Department of Education in September 2015, and factors in how much college students are projected to earn after graduating versus what they actually earn. The Economist’s results showed a predicted salary for undergraduates from Western New England University of $47,947, while the reported salary 10 years after enrolling was $55,100. Western New England University over-performed by $7,153 in predicted annual salary. The data is consistent with findings recently published by the Brookings Metropolitan Policy Program, a larger and broader study, where Western New England University is ranked in the top 17% of nearly 8,000 college and universities in the U.S. “For students who want to know which colleges are likely to boost their future salaries by the greatest amount, given their qualifications and preferences regarding career and location, we hope these rankings prove helpful,” the Economist noted. “The college rankings are based on a simple, if debatable, premise: the economic value of a university is equal to the gap between how much money its graduates and former students earn, and how much they might have made had they studied elsewhere.”

SBA Massachusetts Announces 2015 Lender Awards

BOSTON — The Massachusetts District Office of the U.S. Small Business Administration (SBA) announced its fiscal year 2015 lender awards. Massachusetts District Director Robert Nelson called 2015 “an amazing SBA year in Massachusetts. It is awesome to recognize the many significant accomplishments of our lenders and small-business resource partners helping to make life-changing impacts here in Massachusetts. Congratulations to the entire Massachusetts small-business team for their continued focus on the small-business economy.” Among the banks with a Western Mass. presence that won awards:
• Easthampton Savings Bank, Q4 Lender of the Quarter;
• Santander Bank, Massachusetts Lender of the Year to Restaurants;
• NUVO Bank and Trust Co., Western Mass. 3rd Party Lender (dollars and volume);
• New England Certified Development Corp., Western Mass. 504 Lender (dollars and volume); and
• Berkshire Bank, Western Mass. 7(a) Lender of the Year (dollars and volume).
In fiscal year 2015, the Massachusetts District Office supported a total of 2,667 loans totaling $657 million through its 7(a) Loan Guaranty Program, Certified Development Company/504 Loan Program, and Microloan Program.