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WARE — Country Bank has been assisting local senior centers since 2011 with an annual donation of $2,000 each. This gift assists them with some of the expenses that may not be covered within their regular budget. A total of $166,000 has been donated over the last five years to local senior centers.

“We have heard stories of our gifts helping to fund events such as veterans breakfasts, helping to put in a new floor, or, most recently, to assist with transportation costs to out-of-town medical appointments,” said Shelley Regin, senior vice president. “One director explained that many seniors may forgo important medical appointments due to the difficulties involved with public transportation or their fear of driving in unfamiliar areas such as Springfield. We are so pleased that we can help in this way.”

Country Bank serves Central and Western Mass. with 15 offices. For more information, visit www.countrybank.com or call (800) 322-8233.

Daily News

SPRINGFIELD — MassMutual’s board of directors approved an estimated dividend payout of $1.7 billion for 2016 to its eligible participating policyowners — a nearly $100 million increase over 2015, and the fourth consecutive year it has reached a new record. The 2016 payout also reflects a competitive dividend interest rate of 7.1% for eligible participating life and annuity blocks of business, maintaining the same rate as both 2014 and 2015.

“Today is a special day where the commitment we’ve made our policyowners is brought to life through our annual dividend payout,” said Roger Crandall, MassMutual’s chairman, president, and CEO. “Through nearly our entire history, our policyowners have received an annual dividend regardless of what is happening in our world — whether it’s through world wars, pandemics, market crashes, and most recently, a historically low interest-rate environment where even three-month Treasury bills are yielding zero percent.”

While dividends are not guaranteed, MassMutual has consistently paid them to eligible participating policyowners since the 1860s. The 2016 dividend marks nearly two decades that the company has consecutively announced an estimated dividend payout exceeding $1 billion.

“As a mutual company, operating for the benefit of our policyowners and members, we are thrilled to share our collective and cooperative success,” Crandall said. “Our consistent payment of dividends is proof of the enduring financial strength and stability we provide, as well as the resiliency of our long-term strategy.”

Among the key contributors to MassMutual’s dividend payout are its retirement-services and international insurance businesses, as well as its asset-management subsidiaries, such as Babson Capital Management LLC, Baring Asset Management Limited, Cornerstone Real Estate Advisers LLC, and OppenheimerFunds Inc.

The estimated payout also occurs at a time when the company’s financial-strength ratings are among the highest in the industry and its total adjusted capital as of June 30, 2015 — a key indicator of overall financial stability — surpassed $17 billion for the first time in the company’s history.

Of the estimated $1.7 billion dividend payout, an estimated $1.65 billion has been approved for eligible participating policyowners who have purchased whole life insurance. MassMutual had its ninth consecutive record year of growth in whole-life policy sales in 2014 with $418 million, and sales of whole life continue to be strong through the first three quarters of 2015.

In addition to receiving the dividend payouts in cash, other ways whole-life insurance policyowners may use the dividends include paying premiums, buying additional insurance coverage, accumulating at interest, or repaying policy loans and policy-loan interest.

“Whole life insurance enables people to plan for both the expected and unexpected events in their lives, whether it’s leaving a legacy for loved ones or using cash value to help fund a college education or fill an income gap in retirement,” said Michael Fanning, executive vice president and head of MassMutual’s U.S. Insurance Group. “We have provided millions of people with financial resources they can use to chart a course through these turbulent times, further proof that, whether bulls or bears are driving the market, policyowners have received their dividend payout from MassMutual.”

Cover Story Events WMBExpo

Wednesday, November 4, 2015
MassMutual Center, Springfield

WMBExpo 2015 LOGOWMBExpoGuide2015sponsors2

The big day is almost here.

And by big, Kate Campiti, associate publisher of BusinessWest, means big. That’s the easiest and perhaps the best way to describe the fifth edition of the Western Mass. Business Expo, produced by BusinessWest and HCN.

It will be big in terms of size and scope — more than 2,500 attendees are expected, and there will be more than 125 businesses exhibiting — and also in its impact when it comes to showcasing the region’s business community and providing the invaluable insight needed to thrive in an increasingly competitive global economy.

And, as always, it will be very big with regard to creating networking opportunities.

“We like to say this show is all about creating connections,” said Campiti. “And connections come in many forms. People can connect with other business owners, they can connect with local and state agencies that provide needed assistance, and they can connect with concepts about how to become better at what they do.”

WMBExpoGuide2015-1Go HERE to view the 2015 WMBExpo Show Guide

The show, which will kick off with the Springfield Regional Chamber’s November breakfast, featuring keynoter Dan Kenary, CEO and co-founder of Harpoon Brewery, will feature more than eight hours of programs that will be informative, educational, and inspirational, and will bring together popular elements from Expos past and introduce some new ones.

In that first category, will be informative seminars, more than dozen of them, in tracks ranging from sales and marketing to ‘hottest trends’; a popular retail corridor; a pitch contest staged by Valley Venture Mentors; and the event-capping Expo Social, one of the region’s best networking events.

In that latter category will be a multi-faceted focus on the region’s precision manufacturing sector and the workforce challenges facing it. That focus includes robotics and machine tooling demonstrations; exhibits created by area vocational students on the various tools or their trade and ongoing efforts to forge partnerships with area manufacturers; and a luncheon program featuring Alison Lands, senior manager in Deloitte’s Strategy & Operations practice.


Business Expo Looks to Build Momentum for Manufacturing


She served as a co-author and editor of the New England Council and Deloitte’s recently published report, Advanced to Advantageous: The Case for New England’s Manufacturing Revolution, and her talk will be focused on that document.

This year’s pitch contest will have a new and intriguing twist. This year’s event, which represents a partnership between VVM, the Economic Development Council of Western Mass., the Small Business Administration, and entrepreneur sponsor Meyers Brothers Kalicka, will feature the debut of the InnovateHER pitch competition.

The InnovateHER Challenge is a national prize competition aimed at unearthing products and services that impact and empower women and families through local business competitions. The winner of the Nov. 4 VVM Pitch Contest will advance to the next round of the national InnovateHER competition, with a chance to compete for $70,000 in prize money.

The five contestants at the VVM competition, who will have booths at what’s known as Startup Row and thus can be visited throughout the day, and will stage a preview of their pitches on the Show Floor Theater from 1 to 1:30 p.m., are:

• AuthenFOOD, which enables customers to order food online and reviews local chefs and bakers;
• Bhlue Publishing, LLC, which provides career guidance for young people that focuses on success without a four-year degree;
• Do+Make Business District, an online community and school for what it calls “solopreneurs escaping the 9-5”;
• Hot Oven Cookies, which promises to “deliver comfort in a cookie”; and
• Wonder Crew, a toy company that “offers boys a more expansive play experience, one where they can be strong and emotionally connected.”

Expo attendees will have the opportunity to choose which of those five they think will prevail in the competition. Those who guess correctly will win a beverage for the social.

The region’s healthcare sector will be prominently displayed at the Expo, with a designated corridor. It will be populated by Holyoke Medical Center, HealthSouth, MedExpress Urgent Care, Porchlight VNA/Home Care (which willk be offering flu shots), Ex Physical Therapy, and many other area companies.

A returning feature will be the Retail Corridor, which made a popular debut in 2014. It will feature a host of area companies featuring holiday gift items in a range of categories, from therapeutic massage to chocolate; cosmetics to jewelry; fruit baskets to Springfield Falcons tickets.

Meanwhile, new this year is the Business Support Center, which, as that name would suggest, features a number of exhibiting economic-development-related agencies that exist to support business owners and managers.

Participating agencies include the Economic Development Counsel of Western Mass., the Mass. Office of Business Development, the Kittredge Center at Holyoke Community College, the Mass. Export Center, the Holyoke Innovation District, and the Mass. Small Business Development Center, among many others.

The Expo will again be presented by Comcast Business, which has been the show’s lead sponsor since HCN and BusinessWest began producing it in 2011. Director-level sponsors are Health New England, Johnson & Hill Staffing Services, MGM Springfield, and Wild Apple Design Group. The Isenberg School of Management at UMass Amherst is the education sponsor, 94.7 WMAS is the media sponsor, Peerless Precision, Smith & Wesson, the NTMA, and the Larry A. Maier Memorial Educational Fund are the Robotics and Manufacturing sponsors, and Meyers Brothers Kalicka is Entrepreneur sponsor.

WMBExpoEventSchedule2015

Opinion

Editorial

As he stood before the collected media recently to answer questions about an announced (sort of) 14% reduction in the size of his company’s planned South End casino, MGM Springfield President Mike Mathis was asked if he could promise that this change, which came atop a scrapping of plans for a 25-story hotel tower, would be the last.

He looked at the questioner with more than a hint of incredulity, and said, in essence, ‘absolutely not.’ In fact, he said the only thing he would promise was the opposite — that there would be more changes to come. Many of them.

The exchange drove home the fact that there is perhaps a lack of real understanding among the public, elected officials, and, yes, media members, about what happens with an $800 million building project in the middle of an urban center.

Someone building a $400,000 home on a one-acre parcel in Belchertown would probably make dozens, if not hundreds, of changes large and small between the time the first blueprints were drawn and the last of the landscaping details were completed. So why should it be any different with a nearly $1 billion casino being built over several blocks in Springfield’s downtown?

Technically, it isn’t any different, but in reality, it is. That’s because this is one of the first casinos to be built in Massachusetts, all eyes are certainly on this project, and most all of those eyes are looking through lenses coated with skepticism.

MGM has made promises, and elected officials, the gaming commission, and the public at large, want to make sure those promises are kept.

All that is fine, but we would advise the parties involved, especially Springfield’s elected officials, to keep their focus on the big picture, and that is working in partnership with MGM to create a casino that will be economically viable and an asset to the region.

That word partnership is critical in this equation, and both sides need to be mindful of it. MGM should understand that its partner is new to this casino industry and new to the process of building such a facility, and thus the lines of communication not only need to be open, but wide open.

In the company’s view, the 13.9% reduction in the size of the casino footprint is relatively minor, with the changes aimed at making the project more efficient and workable. But its leaders should understand that city officials won’t see it that way, and they need to be diligent in communicating this change and explaining it.

City officials, on the other hand, need to be mindful that this is a process, one where change will be a virtual constant. They also need to remember that Massachusetts is very late arriving to the table when it comes to gaming, and the competitive picture is changing rapidly, with perhaps more changes to come.

In comments made to the media recently — and in his op-ed piece at the bottom of this page — Springfield Mayor Domenic Sarno vows to “keep MGM’s feet to the fire.” We would expect nothing less, and hope that the city will indeed micro-manage this project, but in a good way.

But while doing so, it should respect the company’s experience and track record  within the industry and, in simplistic terms, trust it to create a facility that the region can be proud of and that can thrive in the ultra-competitve environment that prevails in this industry.

Recent events notwithstanding, we believe MGM has earned that trust.

Chamber Corners Departments

GREATER EASTHAMPTON CHAMBER OF COMMERCE

www.easthamptonchamber.org
(413) 527-9414

• Nov. 4: Networking by Night, 5-7 p.m., at Cooley Dickinson Hospital. Join the Greater Easthampton, Greater Northampton, and Amherst Area chambers along with our host, Cooley Dickinson Hospital, for a networking extravaganza. Sponsored by Duseau Trucking.

• Nov. 6: 
CheckPoint 2015 Legislative Summit. Registration and networking, 11 a.m.;
 welcome, lunch, and keynote speaker, noon to 1:30 p.m.; Chamber View
Dialogue with chamber executives, followed by legislative response, 1:30-3 p.m.; cocktail reception with heavy hors d’oeuvres, 3-4 p.m. Keynote speaker:  state Senate President Stanley Rosenberg. Also hear from Tim Wilkerson, regulatory ombudsman of Economic Policy Development at the Executive Office of Housing & Economic Development. Guests will have the opportunity to ask questions to invited legislators.

• Nov. 7: 15th Annual Greater Easthampton Chamber Viva Las Vegas Bowl-a-Thon, at Canal Bowling Lanes, 74 College Highway, Southampton. Two sessions:  3 p.m. and 6 p.m. A night of fun, laughs, music by DJ Jay Paglucia, and pizza as you help support funding this season’s holiday lights.

• Nov. 11: Monday Morning with the Mayor, 8-9 a.m., Burger King, Easthampton.

• Dec. 3: Holiday tree lighting and visit from Santa, 6:30-8 p.m., at Pulaski Park, Easthampton.

• Dec. 4: Greater Easthampton Chamber Snow Ball, 6-11 p.m., at the Garden House, Look Park. An old-fashioned, elegant, holiday affair. Sit-down dinner featuring Meyers Catering, live music, and dancing featuring Maxxtone. Dress in style, black tie optional.

GREATER NORTHAMPTON CHAMBER OF COMMERCE

www.explorenorthampton.com
(413) 584-1900

• Nov. 4: November Arrive @ 5 Open House, 5-7 p.m. Hosted by Cooley Dickinson Hospital, 30 Locust  St., Northampton. Cost: $10 for members.

• Dec. 2: December Arrive @ 5, 5-7 p.m., at Hampshire Council of Governments, Northampton. Sponsored by Applied Mortgage. Cost: $10 for members.

GREATER WESTFIELD CHAMBER OF COMMERCE

www.westfieldbiz.org
(413) 568-1618

• Nov. 2: Mayor’s Coffee Hour, 8-9 a.m., hosted by Amelia Park Children’s Museum, 29 South Broad St., Westfield. Event is free and open to the public. To register, call Pam at the chamber office at (413) 568-1618.

• Nov. 6: CheckPoint 2015 Legislative Symposium, 11:30 a.m. to 3 p.m., hosted by the Log Cabin Banquet & Meeting House, Holyoke. Cost: $50 for chamber members, $60 (paid in advance) for non-members. For sponsorship opportunities, call Pam at the chamber office at (413) 568-1618.

• Nov. 9: Eat & Educate: Business Insurance Options, 11:30 a.m. to 1 p.m., hosted by Westfield Bank, 141 Elm St., Westfield. Presented by Shawn Torress & Kevin Green of Westfield Wealth Management and Westfield Bank. Cost: free for chamber members, $30 for non-members; $75 to attend all three Eat & Educate workshops. RSVP required. To register, call Pam at the chamber office at (413) 568-1618.

• Nov. 12: November After 5 Connection, 5-7 p.m., hosted by Ezra’s Mercantile, 34 Elm St., Westfield. Refreshments will be served. Bring your business cards and make connections. Cost: $10 for members, $15 cash for non-members. To register, call Pam at the chamber office at (413) 568-1618.

PROFESSIONAL WOMEN’S CHAMBER

www.professionalwomenschamber.com
(413) 755-1310

• Nov. 4: PWC Headline Luncheon, 11:30 a.m. to 1 p.m., co-located at the Western Mass Business Expo, MassMutual Center, 1277 Main St., Springfield. “New England’s Skills Gap in Advanced Manufacturing,” featuring Alison Lands, senior manager of Deloitte Consulting, LLP. Cost: $40. Reservations may be made online at www.professionalwomenschamber.com. The Professional Women’s Chamber is a division of the Springfield Regional Chamber.

SPRINGFIELD REGIONAL CHAMBER

www.springfieldregionalchamber.com
(413) 787-1555

• Nov. 4: Springfield Regional Chamber Business@Breakfast, 7:15-9 a.m., co-located at the Western Mass Business Expo, MassMutual Center, 1277 Main St., Springfield. Pull up a bar stool for a casual conversation with Harpoon Brewery CEO and co-Founder Dan Kenary. Cost: $30 in advance, $35 at the door). Reservations may be made online at www.springfieldregionalchamber.com.

• Nov. 12: Springfield Regional Chamber After 5, 5-7 p.m., hosted by Tech Foundry, 1391 Main St., 9th Floor, Springfield. Cost: $5 for members, $10 for general admission. Reservations may be made online at www.springfieldregionalchamber.com.

• Nov. 19: Springfield Regional Chamber Government Reception, 5-7 p.m., hosted by Carriage House, Storrowton Tavern, 1305 Memorial Ave., West Springfield. Meet socially with your local, state, and federal officials. Cost: $50 for members, $70 for general admission. Reservations may be made online at www.springfieldregionalchamber.com.

• Nov. 24: Springfield Regional Chamber Pastries, Politics and Policy, 8-9 a.m., hosted by TD Bank Conference Center, 1441 Main St., Springfield. Featuring Hampden Country District Attorney Anthony Gulluni. Sponsored by the Regional Employment Board of Hampden County. Cost: $15 for members, $25 for general admission. Reservations may be made online at www.springfieldregionalchamber.com.

Agenda Departments

Western Mass. Business Expo

Nov. 4: Comcast Business will present the fifth annual Western Mass. Business Expo at the MassMutual Center in downtown Springfield, produced by BusinessWest and the Healthcare News. The business-to-business show will feature more than 100 booths, seminars and Show Floor Theater presentations, breakfast and lunch programs, a day-capping Expo Social, the annual pitch contest, robotics and machine tooling demonstrations, flu shots, and much more. Sponsors include Comcast Business, presenting sponsor; Health New England, Johnson & Hill Staffing Services, MGM Springfield, and Wild Apple Design, director-level sponsors; the Isenberg School of Business at UMass Amherst, education sponsor; 94.7 WMAS, media sponsor; Peerless Precision, Smith & Wesson, the NTMS, and the Larry A. Maier Memorial Educational Fund as robotics and manufacturing sponsors, and Meyers Brothers Kalicka as entrepreneur sponsor. For more information, call (413) 781-8600, ext. 100, or visit www.businesswest.com.

Senior Health Fair

Nov. 4: Baystate Franklin Medical Center and the YMCA of Greenfield will hold a Senior Health Fair and Functional Fitness Assessment from 9 a.m. to 1 p.m. at the YMCA, 454 Main St. The event, for individuals age 60 and older, will feature a variety of screenings, fitness assessments, information stations, guest speakers, and healing modalities to explore. The event is free and open to the public; lunch will be provided at noon. YMCA staff will administer the functional fitness assessment, which includes six elements: lower body strength, upper body strength, aerobic endurance, lower body flexibility, upper body flexibility, and agility and balance. BFMC departments represented will include the Emergency Department, Medical-Surgical, Birthplace, Cardiopulmonary, Physical and Occupational Therapy, Audiology, Case Management, and Baystate Home Infusion, offering various screenings (such as hearing and balance testing), information on assistive devices, heart-healthy information, and Reiki and stroke education. Participants can test their healthcare knowledge with a ‘Wheel of Health’ game. In addition to YMCA and BFMC staff, vendors from other healthcare-related services will be exhibiting at the fair. During lunch, three guest speakers will be featured: Dr. Tom Higgins, interim president and CEO of Baystate Franklin Medical Center, speaking on senior health; cardiologist Dr. Heba Wassif, on what to monitor with new medications and the side effects they can cause; and nurse practitioner Pamela McLean, on cancer prevention. The event is free, but pre-registration is encouraged. For more information or to register, call (413) 773-3646, ext. 448, or register at the YMCA Welcome Center.

Spirit of Skiing Award

Nov. 7: Cal Conniff will be honored by the New England Ski Museum (NESM) at the Log Cabin in Holyoke. The event is open to the public. NESM’s Spirit of Skiing Award is given to honor a skiing notable who manifests the motto, “skiing is not just a sport, it is a way of life,” attributed to ski pioneer Otto Schniebs. Previous winners include Olympic medalists Stein Eriksen and Penny Pitou, U.S. Olympians Tom Corcoran and Tyler Palmer, Killington Ski Resort founder Preston Smith, renowned ski instructor Herbert Schneider, and ski-show impresario Bernie Weichsel. Conniff spent his professional life working for the betterment of the ski-area industry, managing the Mt. Tom Ski Area from 1968 to 1973. He put the small facility on the national map by developing extensive night skiing and one of the earliest snow-making systems in the country in the 1960s, two innovations that were soon emulated throughout the resort industry. During his tenure at Mt. Tom, Conniff targeted the youth market, introducing thousands to the thrill of downhill skiing through numerous school programs. Conniff took over leadership of the National Ski Areas Assoc. in 1973, moving its offices from New York City to West Hartford, Conn. and ultimately downtown Springfield in 1978, where it remained until his retirement in 1990. He now lives in Wells, Maine. Conniff was an accomplished ski racer in college and won the four-way combined championships for the American Armed Forces in Europe when he was stationed in Germany in the 1950s. A graduate of American International College (AIC), he hosted a TV show on WWLP called Skiers’ Corner. He was inducted into AIC’s Athletic Hall of Fame in 2011, and to the U.S. Ski & Snowboard Hall of Fame in 1990. He is the former president of the New England Ski Museum, where an annual grants program was established in his name. Tickets to the event, which starts at 5 p.m., cost $75 and available by calling the NESM at (603) 823-7177 or visiting www.skimuseum.com/events. Proceeds support the museum’s mission to preserve the history of skiing.

Neuroscientist to Visit Springfield College

Nov. 19: The Springfield College Center for Wellness Education and Research (CWER) will host world-renowned neuroscientist and nutrition and diet expert Nicole Avena at 7 p.m. in the Fuller Arts Center. Avena’s presentation, “Why Diets Fail: Because You’re Addicted to Sugar,” will focus on years of research showing that sugar is addictive, and present a science-based plan to stop cravings. The event is free and open to the public. Author of more than 50 scholarly journal articles, Avena’s research suggests that overeating of palatable foods can produce changes in the brain and behavior that resemble addiction, findings that have jump-started an entire new field of exploration and discovery related to the obesity epidemic. She has presented her research to an array of audiences, including pharmaceutical companies, diabetes-prevention groups, food-industry marketing executives, nutrition groups, and obesity-education groups, and has contributed to articles in Men’s Health, Psychology Today, Bloomberg Businessweek, and WebMD. The New York Academy of Sciences, the American Psychological Assoc., and the National Institute on Drug Abuse have honored her research achievements. Housed in the Springfield College School of Health, Physical Education and Recreation, CWER’s mission of is to serve as the region’s pre-eminent source for best practices in nutrition and physical-activity programming for young people.

Daily News

LONGMEADOW — Bay Path University’s 12th Annual Innovative Thinking and Entrepreneurship Lecture will feature Delcie Bean, Founder and CEO of Paragus Strategic IT.

Bean, a serial tech entrepreneur, will speak to the lens of innovation and also discuss the role it has played in his successes and failures during his presentation, “Innovation: The Great Differentiator,” on Thursday, Oct. 29 at 7:30 a.m. on the university’s Longmeadow campus.

Having started his first company at age 8 and a nonprofit at the age of 13, Bean is a born entrepreneur who thrives on coming up with ideas, building businesses, and having fun in the process. His mission is to use business and technological innovation as a positive force to impact the lives of clients, employees, colleagues, and the community as a whole. A frequent speaker at local and regional events on technology and entrepreneurship, Bean was named BusinessWest’s Top Entrepreneur for 2014, and received the Continued Excellence Award at BusinessWest’s 2015 40 Under 40 Gala.

Inc. magazine has acknowledged Paragus as one of the 5,000 fastest-growing privately held companies in America four years in a row. In 2013, CRN Global ranked Paragus the 30th-fastest-growing IT company in the U.S. In 2014, the company was awarded the coveted Employer’s Choice Award by the Employers Assoc. of the NorthEast and the Massachusetts Chamber of Commerce.

“Innovation: The Great Differentiator” is sponsored by the Bay Path University Advisory Council and the School of Science and Management. This event is free and open to the public, but registration is strongly recommended. To register, visit www.baypath.edu.

Community Spotlight Features

Community Spotlight

Courtney Hendricson spends a moment with Sean Vaccarella

Courtney Hendricson spends a moment with Sean Vaccarella in the newly opened Vitamin Shoppe on Elm Street.

Courtney Hendricson thinks of herself as a matchmaker.

Although it’s an unusual way to describe the job of a town official, she is doing all she can to strengthen and facilitate the growth of Enfield’s key industries by introducing people to each other and keeping them informed about opportunities via networking events and social-media platforms.

“Some of our key industries are really strong, and others are burgeoning, but we’re taking a very proactive approach to growth, and I have relationships with builders, developers, site selectors, property owners, and brokers,” said the assistant town manager of development services. “It’s my job to connect them and let them know what is happening in town.”

Retail business is among the community’s key industries, and it is home to 3,000 stores. “Enfield is a regional retail destination, and many people spend their Saturdays here,” Hendricson said, pointing to the presence of industry giants such as Sears, Home Depot, and Costco, as well as a plethora of other stores and eateries found in the mall, shopping centers, and business corridors easily accessible off Interstate 91.

She added that the retail corridor — which starts immediately after vehicles exit from 91, runs along Elm Street, and connects to Freshwater Boulevard — continues to grow.

“Starbucks and the Vitamin Shoppe opened in late August in a renovated building on Elm Street that used to be an Arby’s restaurant, Asian Grille and OMI Grocery are opening this month on Enfield Street, and a new, 14,500-square-foot Goodwill store is under construction on Palomba Drive,” Hendricson said. “Hannoush Jewelers put up a new building on Elm Street, expanding from a much smaller space in the Stop & Shop Plaza, and Chick-fil-A built a pad site and opened in the parking lot of an existing shopping center on Hazard Avenue.

“We rarely have vacancies in our retail corridors, and when they occur, the space is filled very quickly,” she continued, adding that the town is working with a food franchiser who hopes to move into the former Rockville Bank building, which sits on 1.1 acres and has been empty for several years.

One of the town’s many retailers, Vitamin Shoppe Manager Sean Vaccarella, views Enfield as an ideal location.

“We’re really excited to be here; the economy is thriving in terms of retail, and there are acres of stores in Enfield,” he said. “We’re looking to penetrate the market and develop a footprint here.”

Advanced manufacturing is another thriving industry, and a pipeline of employees is continually being created, thanks to the strong program at Asnuntuck College.

“They’re known as the leader in Connecticut for this type of education. In fact, the governor took their model and replicated it in other community colleges across the state. Enfield students are exposed to the program in middle school, and every grade from that point on has a program for interested young people,” Hendricson said. “The advanced-manufacturing industry here is robust. ”

The third key industry in town is logistics and distribution. “We’re very strong in this area,” she told BusinessWest. “Advanced Auto Distribution Center moved to Enfield after completing a major renovation of a former 400,000-square-foot Lego warehouse and brought more than 200 jobs here in the last year, and Brooks Brothers Distribution Center is in Enfield and is thriving in our industrial park.”

Hallmark Cards Distribution Center plans to close next June, but town officials are working to connect Hallmark’s commercial real-estate team with interested brokers. “It’s critical to fill all of our buildings to their best use, and we are very proactive in this area,” Hendricson said.

The town is also looking for an interested manufacturer or tenant to occupy a 235,000-square-foot building on 19 acres at 35 Manning Road. “It’s zoned industrial and is part of the commercial real estate that is available,” she told BusinessWest.

Meanwhile, growth is occurring in residential real estate, and revitalization efforts continue in the Thompsonville section of town.

For this, the next installment in BusinessWest’s Community Spotlight series, we look at the many forms of progress being recorded in this community just south of the Massachusetts state line.

Raising Awareness

While existing, traditional sectors of the economy are thriving in Enfield, town officials want to build even more diversity into the equation.

For example, while there are some biomedical-related companies in Enfield, officials want to increase their number.

“The industry is growing, and we’re trying to cultivate it here. Johnson Memorial Hospital has a campus in Enfield, and we have companies that are thriving,” Hendricson said, mentioning Davita Enfield Dialysis on Palomba Drive as an example. New zoning was created about 18 months ago within a few industrial sites to spur growth and facilitate the use of properties for biomedical manufacturing, which include Metro Park North on Route 5, a 135-acre site that could be subdivided.

Town officials are encouraged by the decision by Cirtec Medical Systems, LLC to move from East Longmeadow into a new, 35,000-square-foot plant in Enfield. It will have a 5,000-square-foot clean room and a 6,000-square-foot, controlled-environment assembly space, in addition to a machine shop and laboratory. The company provides outsourced services for the medical-device industry that are used in stroke recovery and heart-disease treatment.

“The move will bring 100 jobs to Enfield, and they have told us they plan to add another 50,” Hendricson said. “We’ve made a concerted effort in the past year to do more outreach to spur additional economic growth. We have also strengthened our revitalization efforts in Thompsonville, and continue to foster an environment that provides new ways to unite our business community.”

To that end, the city’s Economic Development Commission held its first Business Development Summit on Sept. 23, and the 150 available slots were filled quickly.

“It highlighted all of our key industries, and people came from both the Greater Hartford and Springfield areas,” Hendricson said, adding that there were breakout sessions with panels composed of experts who discussed the town’s main industries: advanced manufacturing, logistics and distribution, healthcare and the environment, and the future of retail.

“These are areas where we are really strong, and our goal was to showcase them,” she told BusinessWest, adding that each participant received a booklet with photos and detailed information about every available commercial property in town. “The properties range from 600 to 235,000 square feet; from small, rentable spaces downtown and in Thompsonville  to an available building in our retail corridor that was a car dealership. We worked hard on the summit in hopes that, by bringing players to the table together, they could make deals.”

She added that copies of the booklet, which contain photos and detailed information about available property, were given out last year during a breakfast for commercial real-estate developers.

Hendricson also records quarterly video news clips called “V-News,” which can be seen on YouTube and keep viewers up to date on economic development.

She just finished her third video, and a link to each broadcast is e-mailed to more than 3,000 of what she refers to as “key players,” who range from commercial and residential real-estate developers to businesses and CEOs of leading companies.

Efforts have also been made to streamline the town’s permitting process and make sure it is consistent and predictable. To that end, Enfield recently purchased new, customer-friendly software that is being customized and will allow people to apply for a permit online, 24 hours a day, then check its status.

“It’s exciting. We’re really trying to serve developers and businesses and figure out what we need to do to get people to invest and grow their companies,” she explained.

Growth is also being recorded in residential real estate. A 340-unit, luxury apartment community called Mayfield Place is under construction, and will contain 10 two-story buildings.

“There is a real demand for this type of housing. Bigelow Commons is completely filled, and these units are likely to appeal to professionals,” Henricson said, referring to the former carpet mill that was renovated and converted to apartments.

In addition, revitalization efforts continue in Thompsonville, which include infrastructure improvements. “We’ve been very proactive; we have formed partnerships with building owners and continue to work with state officials to make sure a new transit center there becomes a reality,” she went on, explaining that the vision for Thompsonville is to turn it into a vibrant, walkable village centered around the transit center, as a commuter rail line between New Haven, Hartford, and Springfield is slated to begin operating next year.

Moving Forward

Town officials urge business owners and investors to visit www.thinkenfield.com, a site established a year ago devoted entirely to news and opportunities related to economic development.

“It contains demographics on all of our commercial properties,” said Hendricson. “There is also a calendar of current events and information about revitalization work being done.”

In addition, Enfield offers space for business classes and meetings free of charge, and employees in its information-technology department help new businesses with tasks ranging from creating Excel spreadsheets to establishing websites.

“We continue to show investors and developers the potential of Enfield,” she went on. “The town is on the move, and we are making things happen. There is room to grow and open a business here.”

Enfield at a glance

Year Incorporated: 1683 in Massachusetts; annexed to Connecticut in 1749
Population: 44,654 (2010)
Area: 34.2 square miles
County: Hartford
Residential Tax Rate: $29.89 (plus fire district tax)
Commercial Tax Rate: $29.89 (plus fire district tax)
Median Household Income: $68,356
Type of government: Town Council; Town Manager
Largest Employers: MassMutual; Hallmark Cards Distribution Center; the Lego Group
* Latest information available

Holiday Party Planner Sections

Work and Play

PartyPlannerDPartFor companies large and small, the annual holiday party is a highly anticipated event — a chance to reward employees while celebrating the season (and another year in business). It’s also a massive opportunity for restaurants and banquet halls, which report a very healthy pace of bookings for 2015. The style of party varies from one event to the next — with lunchtime and January bookings up along with more traditional times — but all are aimed at providing good food, relaxation, and healthy profits for the area’s culinary industry.

After a year of dedicated service to their employers, a holiday party isn’t too much to ask for, is it?

Increasingly, companies are agreeing, and with the holiday-party-booking season in full swing at area restaurants and banquet halls, 2015 is shaping up to be a particularly strong year.

“We have maybe one or two days left on weekends to book events,” Abaz Cacunjanin, manager of Terrazza at Country Club of Greenfield, said of his December schedule, adding that each holiday season since opening the restaurant — this will be its third — has been better than the last for bookings. “Last year was one of the best for the restaurant industry, and we’re doing well this year.”

Erin Corriveau, catering and events manager at Lattitude in West Springfield, has become accustomed to a holiday rush — a rush that often ends in disappointment for late callers.

“I started booking holiday parties last year; some companies, at the end of their party, sealed the deal on the date for the following year,” she said. “I booked a few more in February and March, and by early August, every single Thursday, Friday, and Saturday in December was booked for holiday parties on site, and we were booking into January as well. Right now, we’re working on filling up the Mondays, Tuesdays, and Wednesdays and the few Sundays that are left.

“People call in the summer and say, ‘I know I’m early, but I want to get ahead,’” she went on. “But you’re not early, even though it’s 90 degrees out and no one is thinking about Christmas. Companies that want a particular date are upset if they can’t get it, and one actually booked with us for December 2016 instead, which is incredible. You can never be too early in thinking about your holiday party.”

Joe Stevens, owner of Hofbrauhaus in West Springfield, also knows the value of repeat business around the holidays. “A lot of people come year after year after year,” he said. “They want a certain Friday, or a certain room. They’ll change their menus on occasion, but for the most part, they come back every year, or every two years. Others come in because we’ve won them over at the restaurant.”

That said, “the holidays are always good here,” he added. “The place decorates so well. I’ve been here 21 years, and we look forward to the holiday season every year. We’re going strong with party bookings this year, like we do every year.”

For this issue’s focus on holiday party planning — which also features profiles of three restaurants in unique settings — BusinessWest visited several establishments across the Valley to talk about what is turning out to be a merry season indeed.

’Tis the Season

Terrazza is one of the newer establishments in the region, opening in 2013 after a fire destroyed the clubhouse at the country club two years earlier. Cecunjanin and his brothers, who had previously operated Bella Notte in Bernardston, brought their Italian culinary sensibilities to the new eatery and opened it to the public for both regular dining and events.

“People don’t have to be so fancy here; it’s somewhere in the middle between fine dining and a nice restaurant you can go anytime,” he said. “We serve filet mignon along with wraps, sandwiches, and burgers, so it’s appealing to many people. A lot of people said an Italian restaurant would not be able to succeed here, but I beat my own expectations and certainly everyone else’s.”

Terrazza, which hosts gatherings from under 20 people up to 180, welcomes events ranging from weddings and class reunions to corporate events and holiday parties, he went on. “Much of my business is repeat. And, personally, I don’t take them for granted. We want to make a living through good food and kind service. We’re very people-oriented.”

That serves him well during the holiday party season, which introduces many first-timers to the restaurant, a benefit for any facility that welcomes company gatherings.

Terrazza’s Abaz Cecunjanin

Terrazza’s Abaz Cecunjanin says holiday bookings were strong last year and remain healthy in 2015.

That’s also true at Hofbrauhaus, where the party trend is toward sit-down dinners, which begin with a cocktail hour and passed hors d’oeuvres, followed by a three- or four-course meal and wine, then dessert, Stevens explained. “Some of them have gift giving; there are a couple of companies I really look forward to because their gift giving is so much fun. It’s a very festive atmosphere with music.”

At other establishments, like Lattitude, the trend is toward stand-up events.


Go HERE for a listing of the region’s banquet facilities


“Last year, we had a lot of plated events. This year, we’re booking a lot of cocktail stations with fun food, and employees are not necessarily sitting down for a formal dinner,” Corriveau said. “They want food stations and passed hors d’oeuvres and signature cocktails. For one green-energy company, we created a green cocktail. The trend is fewer formal sit-downs and more cocktail stations. It’s fun.”

That said, she added, buffets have become passé unless a company has a party catered on their premesis, in which case they’re more common.

One growing trend has seen restaurants host one event for numerous companies, giving small businesses an opportunity to experience a big-party atmosphere, with copious food choices and entertainment, on an affordable budget.

“That’s a great way to go for small businesses, and that’s what we mostly have around here,” said Deborah Snow, co-owner of the Blue Heron in Sunderland (see story, page 40), which hosts such a party each holiday season, in addition to individual gatherings for large and small groups in its various rooms.

“Most businesses in the Valley don’t have huge budgets for parties; they’re Yankees, and they’re frugal, which is great,” Snow said. “But business owners still want to give something to their employees in the way of a big holiday party, and this is one way to do it. We’ve also gone to other people’s locations to cater parties; that’s a big part of our success, too.”

Corriveau said Lattitude also brings the party to companies that prefer not to leave the office, or find it difficult to agree on a time for everyone, but still want to celebrate the season.

Erin Corriveau says Lattitude’s

Erin Corriveau says Lattitude’s prime December party dates were largely booked by August.

In addition, “a lot of people can’t do evenings or weekends, so they’re booking lunches, taking the staff out to lunch. They’ll either close early or take a big chunk out of the day to celebrate with staff,” she explained. “Work-life balance is a big thing, and a nighttime event might not work for all employees; they’re taking those needs into account and making a party work for as many people as possible.”

Giving Thanks

At their heart, Corriveau said, company holiday parties are a way to express gratitude.

“A lot of employers want to celebrate with employees and thank them,” she told BusinessWest. “Typically, the holiday season is considered the year end, so they’re thanking them for a job well done and their hard work throughout the year.”

For Cecunjanin, who took a chance on a new restaurant in 2013, the concept of gratitude takes on a different meaning — a more personal one — as he heads into a busy holiday season.

“You can work as hard as you want,” he said, “but any business needs a little luck, and so far, we’ve had luck on our side.”

That’s as good a reason as any to make merry.

Joseph Bednar can be reached at [email protected]

Holiday Party Planner Sections

Taste of History

Kevin Sahagian

Kevin Sahagian, Mill 1’s catering partner, uses seasonal produce from local farms.

Last year, Holyoke Medical Center transformed the event space in Mill 1 at Open Square into a winter wonderland for its annual holiday party.

Sparkling Christmas trees stretched toward the exposed beams on the room’s 12-foot ceiling, evergreen boughs nestled in deep windowsills that flank both sides of the room, and birch bark was wrapped around decorative centerpieces on every tabletop.

“It was beautiful. But you really don’t have to do much to this space to make it look amazing,” said Mill 1 Sales and Communications Director Maggie Bergin, adding that the natural elements in the building give the room character. “People really enjoy the atmosphere created by the exposed brick walls and gleaming maple floors. They set the stage for a holiday party, wedding, conference, or family gathering, while creating a stunning, neutral backdrop that can be customized to reflect almost any style. There is a quality to the construction that lends an elegance to events.”

Mill 1 is one of six buildings in Holyoke that make up the complex known as Open Square. It was a former paper mill, and architect and principal John Aubin began revitalizing the 19th-century structures in 2000.

Today, they contain office, retail, and light-industrial storage space, as well as the event space he carefully designed five years ago.

The impetus to create that area came from a confluence of factors: Pearl Bridal Boutique had opened in 2008 on the first floor, a liquor license was obtained for the café in the spacious first-floor lobby, and Bergin had been receiving frequent calls from people who loved the ambience of the renovated complex and wanted to know if Open Square had space that could be rented for an event.

She noted that 90% of the businesses in the complex are in Mill 4, and since the first floor of Mill 1 was focused on retail operations, it seemed like a natural place for Aubin to put his creative artistry to work. “He designed a custom bar made from cypress taken from an old, wooden water tank on top of the building. John tries to reuse elements in the buildings while giving them a modern look, so he had it dismantled and turned into a bar with pendant lighting and a matching liquor cabinet.”

The maple ceilings, beams, and brick walls were sandblasted, and the floors, which date back to 1846 when the mill was built, were refinished. In addition, a modern heating and cooling system was installed, and a partial wall was built toward the back of the space, which draws attention to the area often designated as a dance floor.

About 40 events were held there last year, ranging from corporate holiday parties, weddings, and fund-raising events to a lavish, 50th birthday celebration and a bat mitzvah.

an ideal setting for a holiday party

Brick walls and oversized windows provide an ideal setting for a holiday party.

The spacious lobby serves as an ideal spot for cocktail hours and a display of large panels titled “Between the Canals: The Evolution of a Mill Town,” created by Enchanted Circle Theater for a production of the same name, adds to the historic feel.

“We are also conveniently located — just a short distance from I-91, I-391, and Route 141,” Bergin said, adding that Mill 1 has parking for about 150 vehicles and is handicapped-accessible.

Menu of Choices

When the space first opened, people had to hire their own caterers. “But it was one more thing for them to do, so last year we began looking for a local partner,” Bergin said.

They teamed up with Kevin Sahagian, who owns Captain Jack’s Roadside Shack in Easthampton and Electric Café and Catering. He told BusinessWest he takes pride in the fact that he uses ingredients and produce from local farms, and offers a full range of options that includes buffets, formal sit-down dinners, and cocktail hours with hors d’oeuvres.

Sahagian said a growing number of businesses are choosing holiday parties centered around food stations, which allow people to mix and mingle as they move from one station to the next.

“Clients can select our imported and domestic cheese display that features wild mushroom paté with buttery croustades, or our vindaloo hummus with Armenian flatbread crisp. There are also seasonal options, such as butternut squash pakoras, turkey fennel meatballs with maple dijon dipping sauce, or roasted brussel-sprout chips,” he said. “Our menu includes traditional ethnic stations with Italian, Southern, and Asian offerings, but for more adventurous partygoers, we have a whiskey-rueben and root-beer station with petite corned-beef sandwiches, kosher pickles, potato-scallion pancakes, beer-braised brats, and kielbasa.”

Signature cocktails are also available, including a pomegranate rosemary punch and bloody marys created by partygoers at a bloody mary-cocktail shrimp station. Sahagian explained that guests can make their own cocktail and garnish it with shrimp, or simply enjoy the shrimp and cocktail sauce on its own.

“Buffet and plated dinners are always available, and a sample seasonal menu could include a salad of tempura parsnips tossed with mustard greens, creamy gruyere potatoes, port-wine-and-prune-braised brisket, and cider-doughnut bread pudding,” he suggested.

In addition to the food, Bergin added, Mill 1 prides itself on the quality of its linens, glassware, and silverware. However, decorating the space is left to the clients.

“We host quite a few weddings and during the holiday season, and many people put up Christmas trees as part of their décor,” she said, adding that Mill 1’s website contains a list of preferred vendors for those who don’t want to do their own decorating, or who need services like photographers, florists, live music, and more.

History and Tradition

Mill 1 has become a popular place to stage annual corporate holiday parties and other gatherings, and clients have included Veritech IT, the Jewish Federation of Springfield, O’Connell Development, and the Greater Holyoke YMCA, which held a fund-raiser in the space.

Traditions are created when companies return, but Open Square is a place where the past meets the present, Bergin said. “We are the only private operator left on the canal system generating our own electricity, which powers all of our buildings.

“People drive by these old mills and say they wish someone would do something with them. Well, we are here, we have done something, and we love this,” she continued. “When you have a party here, you are participating in the rebirth of Holyoke by actively supporting the city’s businesses and the reuse of a century-old, amazing building on its canals.”

Holiday Party Planner Sections

Tunnel Vision

The entrance to Union Station

The entrance to Union Station is one of the areas that underwent a complete renovation.

Outside of a stint in the military, Jeremiah Micka has worked at Union Station in Northampton since age 13. He knows every nook and cranny in the building, but will never forget the awe he felt the first time he entered the doors of the main area, which was built in 1896.

“I had never been in a room with 20-foot ceilings and such impressive lighting. But I always thought it could be something grander than a restaurant. It deserved to be a ballroom,” he said, adding that Presidents Calvin Coolidge, Herbert Hoover, William McKinley, and Theodore Roosevelt made appearances there.

It took years for Micka to realize his vision, but today it has become a reality. Union Station has undergone a $1 million renovation, which preserved the historic interior, but revamped areas that needed improvement.

Micka began the work in November 2013 after purchasing the building, where he had been employed as a line cook, server, bartender, and bar manager. He contracted some jobs, but much of it was a labor of love, and he put in countless hours of painstaking effort to get things exactly the way he dreamed they should be.

Renovations included a new roof on the building, gutting the bathrooms and replacing them with modern fixtures, and installing new carpeting, a dance floor, and a tile floor in the hallway. The entranceway also received attention, and charm and utility were added with Goshen stone steps, brick pavers, stone walls, new plantings, and a curved handicapped ramp.

When Micka took the building over, the well-known Tunnel Bar in the basement of the building, and the Deck, located outside of the station, were doing well. But he knew the area that had been occupied by Spaghetti Freddy’s for years was an architectural gem, and he transformed the former restaurant area by focusing on its historic attributes.

“There was no doubt in my mind that this area would become our banquet hall,” Micka said as he sat in the newly created, 2,800-square-foot Grand Ballroom, pointing out its lofty ceilings, striking archway, enormous fireplace, buff-colored brick walls, and impressive windows.

“You could never replicate this,” he told BusinessWest, adding that he created a bridal suite that overlooks the Grand Ballroom where the bridal party can watch guests arrive before they make their entrance. “It’s extraordinary to see a bride and groom come through the archway. It’s a moment they don’t forget.”

Union Station, which reopened in August 2014, offers two banquet areas in addition to the Grand Ballroom. One is the Lounge, an historic space backed by a wall of intricate, stained-glass windows. “When this section of the station was built in the 1850s, it was used as a horse and buggy pull-up, as well as a train depot,” Micka said. “We just added a baby grand piano to the space, which has been refurbished and is fully functional. It was originally used in a jazz club in Northampton and is on a wheeled system so it can be brought into any space. People have already used it at different functions.”

UnionStationDningRoomAboveAfter repurposing the Lounge and transforming the Italian eatery into a ballroom, Micka focused on the rear of the building, which became the Platform Sports Bar. It boasts 21 televisions with surround sound, 110-inch projectors, and seating for almost 200 people. “During the winter, we have a disc jockey, and we have had wedding parties go into the bar and start dancing after the reception,” he said. People also frequent the well-known Tunnel Bar after events, and Micka has opened it early for group functions.

Although the Grand Ballroom and Lounge are rife with character, they have a more formal feel, and since Micka knew some people prefer to hold events in a casual space, he built the Blue Goose Room in the rear of the sports bar, where small parties gather and enjoy pub-style food and cocktails.

Diverse Offerings

Since Union Station reopened 14 months ago, 20 weddings and more than 100 events have been held in the ballroom, and an equal number have been held in the Blue Goose Room. There have also been numerous parties in the Lounge, including holiday gatherings for small companies, rehearsal dinners, bridal and baby showers, and more.

“When we say this place is unique, we really mean it. We are flexible and appeal to so many different people,” Micka said.

Duncan agreed. “When we give tours, we take people into the Lounge and the Grand Ballroom. Most of them love it, but if they don’t, we take them into the Blue Goose Room, which is exactly what some people are looking for. It’s advantageous to have three areas to hold events.”

Union Station is a landmark in Northampton, and last December, Amtrak’s Vermonter began stopping at a new passenger rail platform located just to the south of the building. “The track runs past the station, and children who come to holiday events can be seen pressing their face to the windows when the train goes by,” Duncan said.

The Lounge in Union Station

The Lounge in Union Station can seat 50 people and is a popular spot for small company parties as well as showers, rehearsal dinners, and other gatherings.

Micka added that the station is easily accessible. “People coming off of I-91 simply take a left, then a right a short distance down the road into our driveway. We own the parking lot and have 400 spaces.

“Northampton is such a perfect location for an event, as there is so much variety and culture for guests to enjoy,” he went on. “The town has 61 restaurants, and people who stay overnight can walk here from Hotel Northampton. And our Tunnel Bar was just listed on Buzzfeed as the number-one bar that people should see before they die.”

Food for all functions is prepared on site, and the chefs use as much local produce as possible. “I was born and raised on a fourth-generation, 60-acre farm in Northampton, so I know most of the farmers in the area,” Micka said.

Duncan said the menu was designed to be upscale. But although many choices certainly fulfill that criteria, with entrees such as surf and turf and New York strip steak, people can also choose chicken wings, spring rolls, quesadillas, and other items typically served in the Blue Goose.

But the variety adds to the flavor. “We have done lobster bakes, with mussels, clams, and corn on the cob,” Duncan said, adding that Union Station employs three full-time chefs, and one is dedicated entirely to banquets. “Everyone is looking for something different, so we are very flexible. At the end of the day, we want our customers to be happy.”

To that end, only one event is held at a time in Union Station, he added. “When you are here, you are our focal point.”

Shared Sentiments

Micka said people who enter the Grand Ballroom for the first time experience his initial reaction.

“People’s faces light up when they walk into it. It has so much character, and in most cases, it’s exactly what they are looking for,” he told BusinessWest. “This building has always been a major focal point in Northampton.”

Thanks to his vision, today people can make their own memories — and history — in a place deemed worthy of a visit by four American presidents.

Briefcase Departments

Difference Makers Nominations Due Nov. 20

WESTERN MASS. — Do you know someone who is truly making a difference in the Western Mass. region? BusinessWest invites you to nominate an individual or group for its eighth annual Difference Makers program. Nominations for the class of 2016 must be received by the end of the business day (5 p.m.) on Friday, Nov. 20. Nominations can be completed online by visiting HERE and clicking ‘Our Events.’ Difference Makers was launched in 2009 as a way to recognize the contributions of agencies and individuals who are contributing to quality of life in this region.

East of the River 5 Town Chamber Goes Independent

LONGMEADOW — The East of the River 5 Town Chamber of Commerce (ERC5) officially become an independent organization last month, following the merger of the Affiliated Chambers of Commerce of Greater Springfield and the Springfield Chamber of Commerce, now known as the Springfield Regional Chamber (SRC). The leadership of the ERC5 decided that dissolving its board and sharing its financial resources with a Springfield-based organization was not in the best interest of its membership. Instead, the 24-person board voted unanimously to maintain its independence and continue as a business association serving the towns of Longmeadow, East Longmeadow, Wilbraham, Hampden, and Ludlow. “When the ERC5 board met, all options were considered. In the end, it was clear that the businesses of our member towns needed and deserved direct representation,” said Dennis Lopata, ERC5 president. The ERC5 will continue its long-standing partnerships with the Western Mass. Economic Development Council and the newly formed SRC. For instance, the ERC5 will maintain a position on the SRC board and continue its partnership with the SRC on its three large regional events: Operation Outlook, the Beacon Hill Summit, and Super 60. Additionally, the ERC5 will hold three seats on the SRC legislative committee and offer a regional discount to its membership for those who would like to enjoy memberships with both organizations. “Our board has worked hard to strike a balance between independence and maintaining a partnership with the Springfield Regional Chamber,” said Lopata. “Although it’s important that our membership get direct representation in their respective towns, it’s also important that we continue to support efforts at the regional level. We believe our arrangement … does just that.” Added First Vice Chair Edward Zemba, “there has never been a more exciting time to be a part of the ERC5. This will be the first time in over 20 years that the ERC5 membership will have its own executive director. The membership will now have someone working exclusively on their behalf to ensure that they share in all of the benefits coming from the economic development taking place within our region.”

UMass President Praises Legislators for Funding Contracts

BOSTON — UMass President Marty Meehan praised the Massachusetts House for approving funding for UMass labor contracts when it passed a supplemental budget this week. “We appreciate the strong support that the University of Massachusetts continues to receive from the House of Representatives and commend Speaker Robert DeLeo, Ways and Means Committee Chairman Brian Dempsey, and all members of the House for making a critical difference for the university that makes a difference in the lives of so many of our citizens,” Meehan said. The $360 million supplemental budget approved by the House includes $10.9 million in funding of labor contracts with faculty and staff working in the UMass system. “This kind of support allows us to recruit and retain faculty members who are among the very best in their fields and who make us the world-class academic and research institution that the Commonwealth deserves and needs,” Meehan added. The House action comes at a time when enrollment throughout the UMass system continues to rise, reaching a record 73,700, according to fall 2015 projections. Meanwhile, recent Thomson Reuters rankings place UMass as the 57th-most innovative university in the world, and the new World University Rankings rate UMass as the number-one public university in New England, the 24th-best public university in the U.S, and among the best universities in the world. The $10.9 million approved by the House would fully fund the first year of three-year contracts, covering 6,500 faculty and staff across the UMass system, the terms of which were prescribed by the Patrick administration. The salary increases were to have gone into effect during the 2014-15 fiscal year, but were delayed until Meehan authorized their payment last month, saying he intended to seek offsetting funding in the budget bill pending before the Legislature. The supplemental budget containing the funding for UMass now moves to the Senate for consideration.

Chamber Corners Departments

GREATER CHICOPEE CHAMBER OF COMMERCE
www.chicopeechamber.org
(413) 594-2101

• Oct. 21: Salute Breakfast, 7:15-9 a.m., at the Hadley Farms Meeting House, 41 Russell St., Hadley.

• Oct. 28: Business After Hours, 5-7 p.m., at Loomis House, 298 Jarvis Ave., Holyoke.

GREATER EASTHAMPTON CHAMBER OF COMMERCE
www.easthamptonchamber.org
(413) 527-9414

• Nov. 4: Networking by Night, 5-7 p.m., at Cooley Dickinson Hospital. Join the Greater Easthampton, Greater Northampton, and Amherst Area chambers along with our host, Cooley Dickinson Hospital, for a networking extravaganza. Sponsored by Duseau Trucking.

• Nov. 6: 
CheckPoint 2015 Legislative Summit. Registration and networking, 11 a.m.;
 welcome, lunch, and keynote speaker, noon to 1:30 p.m.; Chamber View
Dialogue with chamber executives, followed by legislative response, 1:30-3 p.m.; cocktail reception with heavy hors d’oeuvres, 3-4 p.m. Keynote speaker: state Senate President Stanley Rosenberg. Also hear from Tim Wilkerson, regulatory ombudsman of Economic Policy Development at the Executive Office of Housing & Economic Development. Guests will have the opportunity to ask questions to invited legislators.

• Nov. 7: 15th Annual Greater Easthampton Chamber Viva Las Vegas Bowl-a-Thon, at Canal Bowling Lanes, 74 College Highway, Southampton. Two sessions: 3 p.m. and 6 p.m. A night of fun, laughs, music by DJ Jay Paglucia, and pizza as you help support funding this season’s holiday lights.

• Nov. 11: Monday Morning with the Mayor, 8-9 a.m., Burger King, Easthampton.

• Dec. 3: Holiday tree lighting and visit from Santa, 6:30-8 p.m., at Pulaski Park, Easthampton.

• Dec. 4: Greater Easthampton Chamber Snow Ball, 6-11 p.m., at the Garden House, Look Park. An old-fashioned, elegant, holiday affair. Sit-down dinner featuring Meyers Catering, live music, and dancing featuring Maxxtone. Dress in style, black tie optional.

GREATER HOLYOKE CHAMBER OF COMMERCE
www.holycham.com
(413) 534-3376

• Oct. 21: Chamber After Hours, 5-7 p.m., at Northeast IT Systems Inc., 777 Riverdale St., West Springfield. Business networking event. Refreshments, 50/50 raffle, and door prizes. Cost: $10 for members, $15 for all others. Call the chamber at (413) 534-3376 to sign up, or visit holyokechamber.com.

• Oct. 22: Leadership Holyoke/Meet at Wistariahurst Museum, 8 a.m. to 4:30 p.m. A leadership series with HCC faculty members participating as instructors and facilitators. Community leaders will participate as speakers. Sponsored by PeoplesBank and Holyoke Community College.

• Oct. 28: Murder Mystery Dinner, 6-9 p.m., at the Yankee Pedlar, 1866 Northampton St. Networking cocktail hour at 6-7 p.m., with full-course dinner to follow. Sponsored by Meyers Brothers Kalicka and Baystate Restoration Group. During “Mystery at the Masquerade,” trade clues with other guests and solve the crime at this night of masks and murder. Cost: $49.95 for members, $52.95 for non-members and at the door.

GREATER NORTHAMPTON CHAMBER OF COMMERCE
www.explorenorthampton.com
(413) 584-1900

• Nov. 4: November Arrive @ 5 Open House, 5-7 p.m. Hosted by Cooley Dickinson Hospital, 30 Locust St., Northampton. Cost: $10 for members.

• Dec. 2: December Arrive @ 5, 5-7 p.m., at Hampshire Council of Governments, Northampton. Sponsored by Applied Mortgage. Cost: $10 for members.

GREATER WESTFIELD CHAMBER OF COMMERCE
www.westfieldbiz.org
(413) 568-1618

• Oct. 19: Long-term-care Planning, 4:30-5:30 p.m., at Holiday Inn Express, 39 Southampton Road, Westfield. Sponsored by Renaissance Advisory. Cost: free for chamber members, $30 for non-members. To register, call Pam at the chamber office at (413) 568-1618

• Nov. 2: Mayor’s Coffee Hour, 8-9 a.m., hosted by Amelia Park Children’s Museum, 29 South Broad St., Westfield. Event is free and open to the public. To register, call Pam at the chamber office at (413) 568-1618.

• Nov. 6: CheckPoint 2015 Legislative Symposium, 11:30 a.m. to 3 p.m., hosted by the Log Cabin Banquet & Meeting House, Holyoke. Cost: $50 for chamber members, $60 (paid in advance) for non-members. For sponsorship opportunities, call Pam at the chamber office at (413) 568-1618.

• Nov. 9: Eat & Educate: Business Insurance Options, 11:30 a.m. to 1 p.m., hosted by Westfield Bank, 141 Elm St., Westfield. Presented by Shawn Torress & Kevin Green of Westfield Wealth Management and Westfield Bank. Cost: free for chamber members, $30 for non-members; $75 to attend all three Eat & Educate workshops. RSVP required. To register, call Pam at the chamber office at (413) 568-1618.

• Nov. 12: November After 5 Connection, 5-7 p.m., hosted by Ezra’s Mercantile, 34 Elm St., Westfield. Refreshments will be served. Bring your business cards and make connections. Cost: $10 for members, $15 cash for non-members. To register, call Pam at the chamber office at (413) 568-1618.

PROFESSIONAL WOMEN’S CHAMBER
www.professionalwomenschamber.com
(413) 755-1310

• Nov. 4: PWC Headline Luncheon, 11:30 a.m. to 1 p.m., co-located at the Western Mass Business Expo, MassMutual Center, 1277 Main St., Springfield. “New England’s Skills Gap in Advanced Manufacturing,” featuring Alison Lands, senior manager of Deloitte Consulting, LLP. Cost: $40. Reservations may be made online at www.professionalwomenschamber.com. The Professional Women’s Chamber is a division of the Springfield Regional Chamber.

SPRINGFIELD REGIONAL CHAMBER
www.springfieldregionalchamber.com.
(413) 787-1555

• Nov. 4: Springfield Regional Chamber Business@Breakfast, 7:15-9 a.m., co-located at the Western Mass Business Expo, MassMutual Center, 1277 Main St., Springfield. Pull up a bar stool for a casual conversation with Harpoon Brewery CEO and co-Founder Dan Kenary. Cost: $30 in advance, $35 at the door). Reservations may be made online at www.springfieldregionalchamber.com.

• Nov. 12: Springfield Regional Chamber After 5, 5-7 p.m., hosted by Tech Foundry, 1391 Main St., 9th Floor, Springfield. Cost: $5 for members, $10 for general admission. Reservations may be made online at www.springfieldregionalchamber.com.

• Nov. 19: Springfield Regional Chamber Government Reception, 5-7 p.m., hosted by Carriage House, Storrowton Tavern, 1305 Memorial Ave., West Springfield. Meet socially with your local, state, and federal officials. Cost: $50 for members, $70 for general admission. Reservations may be made online at www.springfieldregionalchamber.com.

• Nov. 24: Springfield Regional Chamber Pastries, Politics and Policy, 8-9 a.m., hosted by TD Bank Conference Center, 1441 Main St., Springfield. Featuring Hampden Country District Attorney Anthony Gulluni. Sponsored by the Regional Employment Board of Hampden County. Cost: $15 for members, $25 for general admission. Reservations may be made online at www.springfieldregionalchamber.com.

WEST OF THE RIVER CHAMBER OF COMMERCE
www.ourwrc.com
(413) 426-3880

• Oct. 28: Food Fest West, 5:30-8 p.m., at Chez Josef, Agawam. The event will feature the foods of area restaurants, including Chez Josef, Classic Burgers, Crestview Country Club, EB’s, Hofbrau Joe’s, Murphy’s Pub, Partner’s Restaurant, Pintu’s, and more. Proceeds raised by Food Fest West will go toward the Partnership for Education and the WRC Educational Fund, which provides grants to businesses for on-the-job training and continuing-education needs. Cost: $25 in advance, $30 at the door. Tickets may be purchased online atwww.westoftheriverchamber.com. For more information, contact the chamber office at (413) 426-3880 or [email protected].

Agenda Departments

Warm Up the Night

Oct. 22: The Family Outreach of Amherst will host its fourth annual Warm Up the Night event from 5:30 to 8:30 p.m. at Lord Jeffery Inn, 30 Boltwood Ave., Amherst. The tent at Lord Jeffery Inn will be transformed into a strolling culinary extravaganza. Enjoy delicious small bites, sips, and tastes from an eclectic mix of local food vendors, including 30Boltwood, Bistro 63 at the Monkey Bar, the Blue Heron, Bread and Butter, Carr’s Ciderhouse, the Alvah Stone, Jasper Hill Farm, Sun Kim Bop Food Truck, and more. Features this year include a pig roast, live music by musicians the Winterpills and Roger Salloom, and a special appearance by local guitar legend J Mascis. Tickets are $45 per person. Visit www.chd/familyoutreach for more information or to register, or contact Rachel Condry at (413) 548-1272 or [email protected].

Survivor Journeys Halloween Gala

Oct. 30: Survivor Journeys invites the community to its first annual Halloween Gala at 6 p.m. at Storrowton Tavern Carriage House. The cost of the gala is $50 per person and includes dinner, music, and dancing. A cash bar will be available. Entertainment includes psychic mediums Nicky Taylor and Drianna Buonaducci, as well as practitioners from the Feeding Hills Wellness Center. Costumes are optional. Survivor Journeys provides social and emotional support services to cancer survivors, families, and caregivers. Services are built on collaboration with local providers and cancer survivors, along with regional and nationally recognized cancer organizations. Survivor Journeys, which serves adults, young adults, and pediatric cancer survivors, was co-founded by Dr. Jay Burton, founder and medical director of the Primary Care Cancer Survivorship Program of Western New England, and Maryann Palealogoupolus, a licensed independent clinical social worker. Survivor Journeys also announced that the organization will benefit from the generosity of S. Prestley and Helen Blake, who have offered a $25,000 matching grant challenge to the organization. The Blakes will match all funds raised by the end of year, up to $25,000. Visit survivorjourneys.org to register for the gala or for more information about support groups and developing programs.

Western Mass.Business Expo

Nov. 4: Comcast Business will present the fifth annual Western Mass. Business Expo at the MassMutual Center in downtown Springfield, produced by BusinessWest and the Healthcare News in partnership with Go Graphix and Rider Productions. The business-to-business show will feature more than 100 booths, seminars and Show Floor Theater presentations, breakfast and lunch programs, and a day-capping Expo Social (see the special section in this issue for details). Current sponsors include Comcast Business, presenting sponsor; Health New England, Johnson & Hill Staffing Services, MGM Springfield, and Wild Apple Design, director-level sponsors; the Isenberg School of Business at UMass Amherst, education sponsor; 94.7 WMAS, media sponsor; and Peerless Precision, robotics and manufacturing sponsor . Additional sponsorship opportunities are available. Exhibitor spaces are also available; booth prices start at $750. For more information on sponsorships or booth purchase, call (413) 781-8600, ext. 100.

Spirit of Skiing Award

Nov. 7: Cal Conniff will be honored by the New England Ski Museum (NESM) at the Log Cabin in Holyoke. The event is open to the public. NESM’s Spirit of Skiing Award is given to honor a skiing notable who manifests the motto, “skiing is not just a sport, it is a way of life,” attributed to ski pioneer Otto Schniebs. Previous winners include Olympic medalists Stein Eriksen and Penny Pitou, U.S. Olympians Tom Corcoran and Tyler Palmer, Killington Ski Resort founder Preston Smith, renowned ski instructor Herbert Schneider, and ski-show impresario Bernie Weichsel. Conniff spent his professional life working for the betterment of the ski-area industry, managing the Mt. Tom Ski Area from 1968 to 1973. He put the small facility on the national map by developing extensive night skiing and one of the earliest snow-making systems in the country in the 1960s, two innovations that were soon emulated throughout the resort industry. During his tenure at Mt. Tom, Conniff targeted the youth market, introducing thousands to the thrill of downhill skiing through numerous school programs. Conniff took over leadership of the National Ski Areas Assoc. in 1973, moving its offices from New York City to West Hartford, Conn. and ultimately downtown Springfield in 1978, where it remained until his retirement in 1990. He was inducted into AIC’s Athletic Hall of Fame in 2011, and to the U.S. Ski & Snowboard Hall of Fame in 1990. Tickets to the Nov. 7 event, which starts at 5 p.m., cost $75 and are available by calling the NESM at (603) 823-7177 or visiting www.skimuseum.com/events.

Daily News

HOLYOKE — Tonight, Oct. 19, at 6 p.m. in the Carriage House at Wistariahurst, Libby Franck will discuss the life and work of Harold Friermood, perhaps best known as the individual who got volleyball into the Olympics, but also the man whose volleyball collection would eventually become the seed for the Volleyball Hall of Fame in Holyoke.

Friermood was a man who succeeded by doing what he loved and sharing his expertise and skills with others. Franck is his daughter and a gifted storyteller. Admission cost is $7 for the general public, $5 for museum members, and free for all students (with ID).

For more information about Wistariahurst or to view a schedule of upcoming events, visit www.wistariahurst.org.

Daily News

WESTERN MASS. — Do you know someone who is truly making a difference in the Western Mass. region?

BusinessWest invites you to nominate an individual or group for its eighth annual Difference Makers program. Nominations for the class of 2016 must be received by the end of the business day (5 p.m.) on Friday, Nov. 20. Nominations can be completed online by visiting www.businesswest.com and clicking ‘Our Events.’

Difference Makers was launched in 2009 as a way to recognize the contributions of agencies and individuals who are contributing to quality of life in this region. Previous honorees include:

2015:

  • Katelynn’s Ride;
  • Judy Matt, president of Spirit of Springfield;
  • MassMutual Financial Group;
  • The ownership group of the Student Prince and the Fort; and
  • Valley Venture Mentors

2014:

  • The Gray House;
  • Colleen Loveless, executive director of the Springfield chapter of Rebuilding Together;
  • The Melha Shriners;
  • Paula Moore, founder of YSET Academy and a teacher at Roger L. Putnam Vocational Training Academy; and
  • Michael Moriarty, attorney, director of Olde Holyoke Development Corp., and supporter of childhood literacy programs

2013:

  • Michael Cutone, John Barbieri, and Thomas Sarrouf, organizers of Springfield’s C3 Policing program;
  • John Downing, president of Soldier On;
  • Bruce Landon, president and general manager of the Springfield Falcons;
  • The Sisters of Providence; and
  • Jim Vinick, senior vice president of investments at Moors & Cabot Inc.

2012:

  • Charlie and Donald D’Amour, president/COO and chairman/CEO of Big Y Foods;
  • William Messner, president of Holyoke Community College;
  • Majors Tom and Linda-Jo Perks, officers of the Springfield Corps of the Salvation Army;
  • Bob Schwarz, executive vice president of Peter Pan Bus Lines; and
  • The Women’s Fund of Western Massachusetts

2011:

  • Tim Brennan, executive director of the Pioneer Valley Planning Commission;
  • Lucia Giuggio Carvalho, founder of Rays of Hope;
  • Don Kozera, president of Human Resources Unlimited;
  • Robert Perry, retired partner/consultant at Meyers Brothers Kalicka; and
  • Anthony Scott, Holyoke police chief

2010:

  • The Irene E. and George A. Davis Foundation;
  • Ellen Freyman, attorney and shareholder at Shatz, Schwartz and Fentin, P.C.;
  • James Goodwin, president and CEO of the Center for Human Development;
  • Carol Katz, CEO of the Loomis Communities; and
  • UMass Amherst and its chancellor, Robert Holub

2009:

  • Doug Bowen, president and CEO of PeoplesBank;
  • Kate Kane, managing director of the Springfield office of Northwestern Mutual Financial/the Zuzolo Group;
  • Susan Jaye-Kaplan, founder of GoFIT and co-founder of Link to Libraries;
  • William Ward, executive director of the Regional Employment Board of Hampden County; and
  • The Young Professional Society of Greater Springfield
Daily News

SPRINGFIELD — The Gilded Lily Florist, a Sixteen Acres business for more than 30 years, announced a new owner, Springfield resident Brian Grisel.

Grisel began working in a flower shop during his teens and is currently a floral designer with more than three decades of experience. Having attended the University of Connecticut where he obtained a degree in horticulture and business management, he aims to bring a sense of style and sophistication to floral arrangements and has previously worked with florists in Farmington and West Hartford, Conn.; Westerly/Watch Hill, R.I.; and, most recently, Springfield.

Previous clients include Katherine Hepburn, Andy Williams, Oprah Winfrey and Gayle King, Barbara Bush, Conan O’Brien, Mikhail Baryshnikov and Rudolph Nureyev, Lee Radziwill (sister of Jacqueline Kennedy Onassis), the Baroness Philippine de Rothschild, Princess Maria Trubetskaya, Princess Irina Bagration, Countess Sophia Cheremteff, the Baroness Carmen Thyssen-Bornemisza, as well as several previous governors of Connecticut and other local politicians and corporate heads.

Regarding his floral style, Griesel said he is most influenced by the European Garden style but also displays contemporary, Japanese influences. “Our motto at the Gilded Lily is affordable elegance. We strive for unique design and great value in our floral arrangements,” he added. “The Gilded Lily uses Pioneer Valley-grown flowers when possible and has sourced with local farmers, which also give our arrangements a very unique look.”

The Gilded Lily is a full-service florist working with both fresh and silk floral arrangements and specializes in weddings, events, bar/bat mitzvahs, home decorating, and holiday decor. It serves the communities of Springfield, Wilbraham, Ludlow, Longmeadow, East Longmeadow, Hampden, Chicopee, Holyoke, West Springfield, Agawam, as well as Enfield and Somers, Conn.

Community Spotlight Features

Community Spotlight: Easthampton

Mayor Karen Cadieux

Mayor Karen Cadieux says Easthampton has witnessed an exciting year marked by constant buildouts and growth.

The view from Mayor Karen Cadieux’s Easthampton office is stunning.

Sunshine glints off of the serene waters of the newly opened Nashawannuk Pond Promenade Park, and the boardwalk that spans it is busy.

“The park was planned to become a destination; it’s located right in the heart of our cultural district, and it’s booming,” Cadieux told BusinessWest. “Every day, people stroll along the boardwalk, sit and relax on the benches, do yoga, fish from one of the three handicapped-accesible boat ramps, or launch their boats. Families have been bringing their children to the park … it has something for everyone and offers enjoyment for all walks of life.”

The $945,000 park project is just one of many developments completed over the past year. They range from new housing for people at all income levels to infrastructure and interior improvements in the city’s old mill buildings — which have made those spaces more attractive to businesses — to the continued growth of the creative economy, which is thriving.

In fact, the ribbon-cutting ceremony for Nashawannuck Pond Promenade Park was staged June 13 in conjunction with the start of the second annual Cottage Street Cultural Chaos festival. “Thousands of people attended, and it was wonderful; there were vendor booths as well as music and performers,” said Moe Belliveau, executive director of the Greater Easthampton Chamber of Commerce.

She added that the new boardwalk is beneficial to nearby shops and businesses, which include the downtown area and the thriving Cottage Street Cultural District, which is populated by artists, galleries, gift shops, and restaurants.

“The Promenade project has increased foot traffic downtown, which is wildly important. The businesses there have done well, but now people are on the boardwalk all the time. They walk along eating ice cream from Mount Tom’s on Cottage Street and holding bags with items purchased from nearby stores,” Bellieveau noted, adding that a new restaurant known as Bliss Café, whose menu includes vegetarian and vegan options, opened at 42 Cottage St. last month.

An $18 million development has also been completed across the street from the park. The historic, 125,000-square-foot Dye Works factory, which closed in 2005, has been turned into Cottage Street Apartments. Cadieux said the project involved a complete renovation of the brick structure into 50 affordable-housing units, which were immediately occupied after it opened in May.

“More than 250 people applied, so there is a long waiting list,” she said. In addition, construction on a brand-new, six-building, affordable apartment complex called Parsons Village, which came about thanks to Valley Community Development Corp., had just been finished, and people began moving into the units at the beginning of the month.

“Another very exciting development has taken place across the street from Parsons Village,” Cadieux continued. “The former Parsons Street School that was surplused by the school department in 2013, has been turned into a luxury apartment complex called Parsons Place.”

The building was purchased by developer Kevin Perrier, president of Five Star Building Corp., which served as general contractor for the project, and the city was paid all the back taxes owed on it. “It contains 16 high-end units, and the entire top floor is a penthouse that rents for $3,500 a month,” Cadieux said, adding that every apartment contains stainless-steel appliances, mahogany flooring, tiled bathrooms, 12-foot ceilings, and central air conditioning.

New developments are also brewing in Easthampton’s old mills. This year the city was feted with an award for the Best Tasting Drinking Water in the U.S. by the National Rural Water Assoc. in Washington, D.C., and beer makers are taking advantage of it.

“We have two breweries in the Pleasant Street mills,” said Cadieux. “Abandoned Building Brewery opened last year, and New City Brewery is in the process of opening. In addition, Fort Hill Brewery opened in a new, state-of-the-art building last year.”

For this, the latest installment in its Community Spotlight series, BusinessWest looks at the many types of development taking place in Easthampton, and how this former mill town has evolved into a cultural destination.

New Developments

The mayor noted repeatedly that Easthampton has been extremely fortunate in many respects. “It’s been an exciting year because there have been constant buildouts and growth. Businesses want to come here because we’re a thriving community,” she told BusinessWest.

But the economic growth is far more than a simple matter of luck; Cadieux and other town officials have worked hard to promote partnerships that encourage and promote growth.

An example of the communiuty’s success is a collaboration between the city and the owners of all five mills on Pleasant Street. It resulted in the Pleasant Street Mills project, which was funded by three major MassWorks grants.

“It started with work by the city that was done for safety reasons, so our fire department could access the back of the building,” Cadieux said, adding that it quickly morphed into a larger project that is now in its final phase.

The goal is to connect three of the revitalized, 19th-century brick mill buildings and create a main public entryway behind them. “The design includes a landscaped parking lot with new lighting and ties the back of the mills to the Manhan Rail Trail and Lower Mill Pond,” the mayor explained.

She added that the city purposely zoned its old mills for mixed use and worked closely with the Pleasant Street owners, who spent a significant amount of money upgrading their interior space. As a result of the magnitude of the project, Eversource (formerly WMECO) upgraded the electric lines going into the buildings.

“It’s something they had not planned to do for 10 years, but they were inspired by the project and the fact that the mill owners invested money to do renovation at the same time,” Cadieux explained.

Belliveau said the three-stage MassWorks project will bring even more vitality to the town. “It’s a storybook partnership and has spurred a lot of private reinvestment by the mill owners, which is key to renting available space,” she noted. “There’s a tremendous amount of energy and synergy in Easthampton, and a lot of growth and renaissance going on.”

Cadieux said the Pleasant Street mills are doing well, housing art galleries, hair salons, restaurants, and beautiful apartments. “And the Conway School of Landscaping opened a new facility in Mill 180 this month,” she added.

The creative-arts community is also growing, and the lobby of the historic Old Town Hall on 43 Main St., which has become a center for Easthampton’s arts organizations, underwent a major renovation that was completed last month.

CitySpace Inc., a nonprofit that maintains the building as a center for the arts, received a $133,000 tourism grant to do the work, and the City Council approved an additional $256,000 of Community Preservation Act funds for the project. “There are new doors, refurbished floors, new lighting that goes up the stairs, and more,” Cadieux said.

An August ribbon cutting for the entranceway was staged during Easthampton’s monthly Artwalk, which has been highly successful and draws people from many communities, said the mayor, adding that the city is also actively seeking grants to renovate the second floor of the building, which would be used to host theater groups and other functions. At present, it is not handicapped-accessible.

She added that the soaring popularity of the town extends to the housing market. “Easthampton has become the place to live, and in some neighborhoods, where the houses are priced in the $200,000 range, they have been selling in two days,” the mayor said, noting that three homes in her neighborhood took deposits for full-price offers recently on the same day. She attributes it to the city’s low tax rate, vibrant downtown, and Easthampton’s new, $40 million high school, which just received a Level I rating.

“The students moved in two years ago, but we just closed out the project this year,” she explained.

Belliveau said the Chamber of Commerce also established new programs and partnerships during the past year, along with new events, such as the day-long 2015 Checkpoint Legislative Summit, which will be held for the first time in Easthampton on Nov. 4 in collaboration with other chambers.

In addition, a partnership was formed with Williston Northampton School, and a chamber breakfast was held there in June featuring a speaker. “It was such a success that it will become an annual event with different speakers,” she told BusinessWest.

The chamber’s first Beach Ball was also held recently at the Oxbow Marina. The summer event was created to mirror the successful winter Snowball, with its silent and live auction, dinner, and dancing, said Belliveau, adding that the city also partnered with the Greater Holyoke Chamber and staged a legislative luncheon with that body in April.

Moving Forward

Belliveau told BusinessWest that Easthampton is thriving. “This is a community that really loves who and what it’s become, and it’s an exciting time.”

Cadieux agreed. “We’ve had a lot going on in the past year. We’re vibrant, but we are still growing and want to remain attractive to new businesses.

“There is still space available in the mills, available land zoned for highway business along Route 10, or Northampton Street, and a blighted building on 1 Ferry St. for sale,” the mayor continued. “We’re striving to keep our diversity so there is something for everyone here. It’s the key to our success.”

Easthampton at a glance

Year Incorporated: 1809
Population: 16,036
Area: 13.6 square miles
County: Hampshire
Residential Tax Rate: $15.15
Commercial Tax Rate: $15.15
Median Household Income: $57,134
Family Household Income: $78,281
Type of government: Mayor, City Council
Largest employers: Berry Plastics; Williston Northampton School; Argotec
* Latest information available

Features

Making It Happen

The final countdown is underway.

Indeed, the fifth annual Western Mass. Business Expo is now a month away, and the final details are falling into place. The show, which will showcase more than 150 area businesses and feature more than eight hours of programs that will be informative, educational, and inspirational, will bring together popular elements from Expos past, and introduce some new ones.

“Since we started the show in 2011, one of the slogans we’ve used to promote it has been, ‘why would you be anywhere else?,’” said Kate Campiti, BusinessWest’s associate publisher and sales manager. “And that’s especially true this year. On November fourth, the MassMutual Center is the only place you’d want to be.”

WMBExpo 2015 LOGOIf you were anywhere else, you’d miss what promises to be an enlightening and entertaining start to the day at the Springfield Regional Chamber’s October breakfast. It will feature Dan Kenary, CEO and co-founder of Harpoon Brewery, in a “casual conversation” with BusinessWest Editor George O’Brien. Kenary will also take questions from the audience.

If you were elsewhere, you would miss a timely and thought-provoking talk by Alison Lands, senior manager in Deloitte’s Strategy & Operations practice. She served as a co-author and editor of the New England Council and Deloitte’s recently published report, “Advanced to Advantageous: The Case for New England’s Manufacturing Revolution,” which will form the basis of her talk at a lunch hosted by the Professional Women’s Chamber.

If you were anywhere else, you couldn’t take in any of the 16 educational seminars scheduled on four tracks: Sales & Marketing, Workforce Development, Entrepreneurship, and ‘Hottest Trends.’ The 45-minute talks, scheduled throughout the day, include “Building a Pipeline of Sales Opportunity,” “Inside Tech Foundry: Workforce in Progress,” “Bullying in the Workplace,” “How to Work with Humans: Harnessing the Power of Employees,” “Securing Your Business from White-collar Crime,” “7 Essential Elements of a Successful Business,” and much more.

And if you happened to be elsewhere, you’d miss a number of special features and programs; the return of last year’s highly successful Retail Corridor; the ever-popular Pitch Contest staged by Valley Venture Mentors; a Healthcare Corridor; a robotics demonstration by students at regional schools, including Pathfinder Regional High School; a Technology Corridor; the day-capping Expo Social (one of the best networking events of the year); and much more.

Comprehensive details of the show and a map of the show floor will be presented in a special Expo Preview to appear in the Oct. 19 issue of BusinessWest, and also in a special Show Guide to be inserted into the Nov. 2 issue of the magazine and distributed at the Expo itself.

The Expo will again be presented by Comcast Business, which has been the show’s lead sponsor since BusinessWest began producing it in 2011. Director-level sponsors are Health New England, Johnson & Hill Staffing Services, MGM Springfield, and Wild Apple Design Group. The Isenberg School of Management at UMass Amherst is the education sponsor, and 94.7 WMAS is the media sponsor.

Fast Facts

What: The Western Mass. Business Expo
When: Nov. 4
Where: The MassMutual Center, Springfield
Events and Activities: Breakfast hosted by the Springfield Regional Chamber, featuring Dan Kenary, CEO and co-founder of Boston-based Harpoon Brewery; lunch hosted by the Professional Women’s Chamber; Show Floor Theater presentations; informational seminars; Pitch Contest; matchmaking opportunities; robotics displays; Business Support Center hosted by the Economic Develoment Council of Western Massachusetts; and more.
Exhibitor Information: 10’ x 10’ booths from $750.
For More Information: Call (413) 781-8600, or go to www.wmbexpo.com

Autos Sections

Full Speed Ahead

AutoSalesARTdpAs the calendar cruises into October, area auto dealers report that they are well on their way to a banner year. A combination of factors — from a need to replace aging cars to lower gas prices to an improved economy — are fueling solid sales across virtually all classes of vehicles. And as the final quarter commences, dealers are keeping their foot on the gas when it comes to programs and incentives to drive more purchases and leases.

Jay Dillon called it the “perfect storm.”

But instead of a maelstrom of events leading to a disastrous outcome, the co-owner and dealer operator for Dillon Chevrolet in Greenfield was referring to a strong and rising gale that is driving new-car sales in the region and across the country.

Local dealers say their numbers have exceeded January forecasts by industry leaders, who predicted an increase of 3% and a rise in sales for the sixth year in a row, which would translate to 17 million new vehicles, a figure that hasn’t been seen since 2005.

And even though many people stayed inside last winter due to the bitter cold and record snowfalls, pent-up demand resulted in what Dillon called an “amazing” spring.

“Every day when we opened our doors, there were people waiting to come in,” he told BusinessWest.

Other major dealerships also reported healthy spring and summer sales, and as to that storm, well, it resulted from a convergence of conditions related to the economic climate. People held onto their cars during the downturn in the economy, so the average auto on the road today is 10 or 11 years old, which means its useful life is coming to an end. Meanwhile, gas prices have dropped significantly, while consumer confidence has risen and manufacturers have become aggressive in their competitive quest to attract buyers, offering incentives that range from cash back to 0% interest on many makes and models. In addition, buyers are enticed by advances in safety, design, and technology.

“People have been able to keep their cars longer because they are much more reliable than they were in the past,” said Bill Peffer, president and chief operating officer at Balise Motor Sales. “Quality has become a commodity, but eventually they have to be traded in, and everyone in the industry has benefit1ed from this factor. Buyers also have more choices than ever before.

“The biggest segment of growth is in crossovers; they have great fuel economy and the capability of a truck, but are more compact,” he went on. “Manufacturers continue to build new products that give people compelling reasons to purchase a vehicle, and overall, our sales have exceeded our expectations; they are equal to or greater than those in the general market.”

TommyCar Auto Group is also doing well. “Our sales are up over last year by quite a bit in every store, especially Hyundai,” said President Carla Cosenzi, adding that small crossover vehicles such as the Nissan Rogue and Hyundai Tucson have become big sellers, and she expects sales to remain high through the end of the year.

Carla Cosenzi

Carla Cosenzi says TommyCar Auto Group is planning major promotions to ensure that solid sales continue throughout the fall.

“Although we expected an increase, we kept our projections conservative, but we have definitely outsold what we anticipated, and are looking forward to a really strong end of the month in September, October, and November,” she said. “A lot of people are beginning to think about the weather. As we head toward winter, they want to make sure they are in a safe, reliable car, and we will have great offers that should make a difference in our year-end sales. We have two major promotions that will start in October and run until January. We have revamped our strategy and are excited to roll it out.”

However, local dealers differ in their tactics to attract buyers and retain customers, so for this edition and its focus on auto sales, BusinessWest explores the strategies that help fuel sales.

Tried and True Methods

Cosenzi said TommyCar’s three dealerships each gave away a brand-new car in recent weeks — a Volkswagen Passat, a Hyundai Accent, and a Nissan Versa.

Advertising for the promotional event kicked off at the beginning of the summer, which increased volume during the busiest time of year. “It drove a lot of traffic,” she said, adding that many people who entered the drawing decided to test-drive a vehicle, and the 0% financing offered by Hyundai and Nissan on leases propelled sales higher.

It’s not the first time TommyCar has given away new automobiles; in the past it staged a jingle contest and a TV-commercial contest, and the winners drove home new vehicles. But it never had a contest people could enter simply by showing up and dropping an entry form in a bucket.

“Our customers couldn’t believe it, and three happy people went home with new cars. Two had shopped us before, one was waiting to buy until she saw if she had won, and the other had recently purchased a car from us,” said Cosenzi, adding that “a really aggressive plan for the coming months should make 2015 the strongest and best year we have had in some time.”

The deals are sweetened across the board right now, however, thanks to the ‘summer selldown’ events taking place at every dealership. The 2016 models are rolling in, and spokespeople say manufacturers are offering special incentives to clear out the 2015 editions.

“It’s a time of year when people can get a really great price on a new vehicle,” said Dillon.

Peffer agreed. “Although new models are launched throughout the year, manufacturers typically offer aggressive incentives in the fall before the majority of new vehicles arrive, so we create a market,” he explained. “We’re motivated to sell all of our 2015 models before Jan. 1, when they automatically become a year older.”

Again, one of the factors in that perfect storm Jay Dillon referred to plays heavily into the stream of buyers seeking a good deal: the age of the average vehicle on the road, which is around 10 years. “Many people are facing the situation of having to repair or replace their vehicle due to its mechanical issues and high mileage. The entire industry is benefiting from this; it’s a wave we’re riding right now,” Dillon said.

Tom Dillon, co-owner and general manager of Dillon Chevrolet, said many people bring their older car into his dealership for service, and when they find out what it needs in terms of repairs, they are driven to purchase a new one. In the majority of cases, that purchase is at Dillon Chevrolet.

“We’re big on retention and people return to us because they have gotten good service. My father opened this business in 1962 and always said, ‘the sweet taste of a good deal is quickly soured by bad service,” he said, explaining why exceptional service has always been one of the dealership’s priorities.

Tom and Jay Dillon

Tom and Jay Dillon say most 2015 Chevy products are equipped with 4G LTE wi-fi hotspots, which make them particularly attractive to young buyers.

“Three-quarters of our sales are repeat customers. We’re hands-on owners who are here every day, and if someone has an urgent problem, we accommodate them immediately. We are a small town and are selling to our friends and neighbors,” Jay Dillon noted, adding that they discount vehicles beyond manufacturer’s rebates, and most customers spend less than an hour completing a sale.

It’s that same loyalty that Balise relies on to spur sales.

“We offer state-of-the-art facilities and low prices,” Peffer said. “We’re a large dealer group, and we’re consistent with our advertising, which is based on our great selection, facilities, and the fact that we treat our customers right. We generate trust and do an excellent job of staying connected to our customer base.

“Our focus is on retention, so our strategy is to develop a long-term relationship with our customers. And we have so many brands that we can offer a solution to anyone’s driving,” he continued, remarking that, although sales at all of the company’s dealerships are growing at a fairly consistent rate, Balise Subaru in Rhode Island is doing exceptionally well. “But we want people to think of Balise first, before they think of any type of vehicle.”

Attractive Options

Special promotions, such as the free cars TommyCar Auto Group gave away a few weeks ago, increased the number of visitors to the group’s dealerships. “We welcome people into our showrooms, and after they see the amenities we offer and meet our staff, they often buy a car,” Cosenzi said.

But other things attract buyers as well, and Tom Dillon says General Motors’ 2016 products will be game changers for the industry and his family dealership.

Bill Peffer

Bill Peffer says sales have been robust at Balise Auto Sales, and he expects the upward trend to continue into 2016.

“The all new Chevy Malibu is a big player in the mid-size segment; it’s a hybrid with a turbo engine that gets 47 miles per gallon. And the 2016 Chevy Cruze has been redesigned; it gets 42 miles per gallon, is safer, more efficent, and has 10 airbags,” he told BusinessWest. “There is also a new Camaro coming out that is lighter and has more horsepower and better handling. And every GM car will have 4G LTE.

“GM is the only one with 4G in all their new products, and we’re seeing more and more young people in our brand because of the technology — it gives us a competitive edge,” he continued, adding that manufacturers constantly make changes, but complete redesigns of a multitude of vehicles like this take place only every eight or nine years. “The Equinox will also be all-new, and demand will be high.”

Peffer agrees that technological advances are effective lures. “The new-car experience is exciting because of rapid changes in products, style, technology, and performance,” he said. “More and more cars are equipped with parking assist and lane departure, which started in Lexus. It allows the vehicle to sense if another automobile is in the blind spot, and warns the driver with a beep or a light. Back-up cameras, which offer a 360-degree, bird’s-eye view of what is in every direction, didn’t exist a few years ago, and some are in entry-level products, including most, if not all, Hondas. There are also cars with wi-fi hotspots that allow passengers to connect to the Internet in real time. Competitiveness in the industry has led to more choices for consumers than ever before.”

Leasing is another sales avenue on the rise because these vehicles are under factory warranty, payments are low, and regular maintenance is the only out-of-pocket expense.

“People see advertisements for payments on a brand-new car that are less than they are paying for an older vehicle, which entices them to visit the dealership,” Cosenzi said, adding that the value of trade-ins get worked into the deals.

Racing Ahead

New auto sales plummeted in 2008 due to the downturn in the economy and the fact that gas prices reached $4.25 a gallon. Those factors affected all dealers as well as a multitude of other industries, but fast-forward to 2015, and it’s an entirely different market.

“Our sales were up by 20% in the first six months of this year, and we have already approached our 2007 numbers,” said Tom Dillon. “We’re expecting that 2015 should be the biggest year ever for the entire auto industry.”

Peffer expects sales at Balise’s 13 dealerships to continue to be robust through the end of the calendar year and into 2016, due to manufacturer’s promotions and the aforementioned economy-related conditions that are inspiring people to get behind the wheel of a new car.

“For anyone considering buying a new vehicle,” he concluded, “it’s a great time to buy.”

Autos Sections

It’s a Pink Party

By any measure, Sandy Cassanelli is living the American success story at a young age, raising two daughters and serving as CEO of Greenough Packaging in West Springfield, the business she co-owns with her husband, Craig.

But she also understands that youth is no guarantee against cancer.

Cassanelli was diagnosed with stage-3 breast cancer in 2013, at age 37, well before women typically start regular mammograms. After a tough fight that included a bilateral mastectomy, eight rounds of chemotherapy, and 28 days of radiation, doctors told her she was cured.

“I was fine for about two years,” she told BusinessWest. “Then, in April of this year, they told me my breast cancer had spread to my liver.”

It was a devastating blow, because, as she explained, once cancer metastasizes into other parts of the body, “you’re never cured. You can be treated, but not cured. I’m lucky enough to be at Dana Farber right now, being treated with a new medicine that was a trial and was recently approved by the FDA, in hopes it won’t metastasize further and spread to other parts of the body.”

Throughout her cancer fight, Cassanelli forged a bond with representatives of the Massachusetts and Connecticut chapters of Susan G. Komen for the Cure, a nonprofit organization dedicated to fighting breast cancer. Impressed by the charity and its assurance that all money raised locally stays local, she wanted to do something to boost its profile. So, with the help of the Fathers & Sons auto group and Max Catering & Events, she’s throwing a party.

The purpose of the “Pink Party” — to be held Thursday, Oct. 15 from 5 to 7 p.m. at the Fathers & Sons dealership at 989 Memorial Ave. in West Springfield — is to raise awareness of the mission of the Massachusetts affiliate of Susan G. Komen for the Cure and to raise funds to support the local fight against breast cancer.

There is no cost for admission, but donations are appreciated. Cocktails and hors d’ouevres will be provided by Max Catering and Events. Silent-auction items include Patriots tickets with club-level seating and premium parking. Guests are encouraged to wear pink in support of those fighting breast cancer. Anyone wishing to attend should RSVP to Cassanelli at [email protected]. Those who cannot attend but wish to donate to the cause may do so at www.komenmass.org.

The Massachusetts affiliate of Susan G. Komen for the Cure (Komen Mass) works with, and on behalf of, breast-cancer survivors and those who support them in local communities. The organization is dedicated to protecting the most vulnerable residents in Massachusetts from the impacts of breast cancer, particularly those who face barriers to care. Komen Mass sponsors various fund-raising events, including the Race for the Cure, and is a resource for information and education on breast health throughout the Commonwealth.

Cassanelli said she had met Fathers & Sons President Damon Cartelli at Komen events and was pleased that he offered to host the Pink Party. “We want to raise awareness of what Komen does for the people of Massachusetts, and encourage people to get their mammograms early,” she added. “Really, early detection is key, and we want to get the word out.”

Massachusetts has the second-highest incidence of breast cancer in the U.S. This year alone, more than 5,000 Massachusetts residents will be diagnosed with breast cancer. Seventy-five percent of funds raised by Komen Mass are invested back into Bay State communities through local grants that provide education, screening, and treatment services. The remaining 25% is invested into life-saving research.

To date, Komen Mass has invested over $68 million in Massachusetts-based organizations and an additional $26 million in research in the Commonwealth, and has contributed to numerous breast-cancer research breakthroughs over the past 30 years.

Cassanelli’s voice broke a little bit as she expressed hope that research funded by Komen and others may pave the way for a cure, and that she will be able to watch her daughters grow up. “People don’t realize this does affect young people. But it can happen to anybody.”

Joseph Bednar can be reached at [email protected]

Chamber Corners Departments

AMHERST AREA CHAMBER OF COMMERCE

www.amherstarea.com
(413) 253-0700

• Oct. 30: Chamber Legislative Breakfast, 7: 15-9 a.m., at the Lord Jeffery Inn, 30 Boltwood Ave., Amherst. Sponsored by Eversource. Cost: $15 for members, $20 for non-members.

GREATER CHICOPEE CHAMBER OF COMMERCE

www.chicopeechamber.org
(413) 594-2101

• Oct. 13: Table Top Expo & Business Networking Event, 4:30-7 p.m., at the Castle of Knights, 1599 Memorial Dr., Chicopee. Presented by the Greater Chicopee, Holyoke, Westfield, and Springfield Regional chambers of commerce. Exhibitor tables are $125 for members of the participating chambers. Cost to attend: $5 in advance, $10 at the door. Open to the public.

• Oct. 16:  Lunch & Learn with Thom Fox, 11:45 a.m. to 1 p.m., at the Hampton Inn, 600 Memorial Dr., Chicopee. “Want to Make More Money: All You Have to Do is Ask!” Cost:  $15 for members, $23 for non-members.

• Oct. 21: Salute Breakfast, 7:15-9 a.m., at the Hadley Farms Meeting House, 41 Russell St., Hadley.

• Oct. 28: Business After Hours, 5-7 p.m., at Loomis House, 298 Jarvis Ave., Holyoke.

GREATER EASTHAMPTON CHAMBER OF COMMERCE

www.easthamptonchamber.org
(413) 527-9414

• Oct. 8: Networking by Night, at the Cooley Dickinson Hospital Health Center Southampton. Join us and our host for a Fall Fiesta celebration, and enjoy a fun night of networking, interactive health stations, and appetizers provided by Meyers Catering. Sponsored by Dollars for Scholars.

• Oct. 19: Celebrity Bartenders, 6 p.m., at Opa Opa Brewery. Join in on all the fun and laughs as you help support funding this season’s holiday lights.

• Nov. 4: Networking by Night, 5-7 p.m., at Cooley Dickinson Hospital. Join the Greater Easthampton, Greater Northampton, and Amherst Area chambers along with our host, Cooley Dickinson Hospital, for a networking extravaganza. Sponsored by Duseau Trucking.

• Nov. 6: 
CheckPoint 2015 Legislative Summit. Registration and networking, 11 a.m.;
 welcome, lunch, and keynote speaker, noon to 1:30 p.m.; Chamber View
Dialogue with chamber executives, followed by legislative response, 1:30-3 p.m.; cocktail reception with heavy hors d’oeuvres, 3-4 p.m. Keynote speaker:  state Senate President Stanley Rosenberg. Also hear from Tim Wilkerson, regulatory ombudsman of Economic Policy Development at the Executive Office of Housing & Economic Development. Guests will have the opportunity to ask questions to invited legislators.

• Nov. 7: 15th Annual Greater Easthampton Chamber Viva Las Vegas Bowl-a-Thon, at Canal Bowling Lanes, 74 College Highway, Southampton. Two sessions:  3 p.m. and 6 p.m. A night of fun, laughs, music by DJ Jay Paglucia, and pizza as you help support funding this season’s holiday lights.

• Nov. 11: Monday Morning with the Mayor, 8-9 a.m., Burger King, Easthampton.

• Dec. 3: Holiday tree lighting and visit from Santa, 6:30-8 p.m., at Pulaski Park, Easthampton.

• Dec. 4: Greater Easthampton Chamber Snow Ball, 6-11 p.m., at the Garden House, Look Park. An old-fashioned, elegant, holiday affair. Sit-down dinner featuring Meyers Catering, live music, and dancing featuring Maxxtone. Dress in style, black tie optional.

GREATER HOLYOKE CHAMBER OF COMMERCE

www.holycham.com
(413) 534-3376

• Oct. 7: The Chamber Coffee Buzz Morning Networking, 7:30-9 a.m., at Dean Technical High School, 1045 Main St., Holyoke. The Coffee Buzz is a great way to jump-start your day with the opportunity to meet business and community leaders while enjoying coffee and a light breakfast. The Coffee Buzz series is sponsored by Lyon & Fitzpatrick, LLC. Holyoke Mayor Alex Morse will help launch the chamber’s new morning networking series. Public-school receiver Stephen Zrike Jr. will be the guest speaker. Free to the business community. Sign up online at holyokechamber.com or call the chamber office at (413) 534-3376.

• Oct. 13: Table Top Expo & Business Networking Event, 4:30-7 p.m., at the Castle of Knights, 1599 Memorial Dr., Chicopee. Presented by the Greater Chicopee, Holyoke, Westfield, and Springfield Regional chambers of commerce. Exhibitor tables are $125 for members of the participating chambers. Cost to attend: $5 in advance, $10 at the door. Open to the public. Call the Holyoke chamber at (413) 534-3376 to secure your table or sign up online at holyokechamber.com.

• Oct. 14: Autumn Economic Development Business Salute Breakfast, 7:30-9 a.m., at the Log Cabin, 500 Easthampton Road, Holyoke. Sponsored by Holyoke Medical Center, Ferriter & Ferriter Law, and Resnic, Beauregard, Waite and Driscoll. Rick Sullivan, president and CEO of the Economic Development Council of Western Mass., is keynote speaker. Other guests include Andrew Crystal, vice president at O’Connell Development Group Inc.; Marcos Marrero, director of the Holyoke Economic and Development Office; E. Denis Walsh of Weld Management; and John Aubin of Open Square. New members Holyoke Signs & Design, Elevation Art and Framing, Century Homecare, and Presley Law, PLLC will also be recognized, as well as FlynMar Rubber & Plastics’ 45th anniversary and Open Square’s 25th anniversary. Tickets include a buffet breakfast and cost $25 for members with advance reservations and $30 for all others. Reservations may be made online at holyokechamber.com.

• Oct. 21: Chamber After Hours, 5-7 p.m., at Northeast IT Systems Inc., 777 Riverdale St., West Springfield. Business networking event. Refreshments, 50/50 raffle, and door prizes. Cost: $10 for members, $15 for all others. Call the chamber at (413) 534-3376 to sign up, or visit holyokechamber.com.

• Oct. 22: Leadership Holyoke/Meet at Wistariahurst Museum, 8 a.m. to 4:30 p.m. A leadership series with HCC faculty members participating as instructors and facilitators. Community leaders will participate as speakers. Sponsored by PeoplesBank and Holyoke Community College.

• Oct. 28: Murder Mystery Dinner, 6-9 p.m., at the Yankee Pedlar, 1866 Northampton St. Networking cocktail hour at 6-7 p.m., with full-course dinner to follow. Sponsored by Meyers Brothers Kalicka and Baystate Restoration Group. During “Mystery at the Masquerade,” trade clues with other guests and solve the crime at this night of masks and murder. Cost:  $49.95 for members, $52.95 for non-members and at the door.

GREATER NORTHAMPTON CHAMBER OF COMMERCE

www.explorenorthampton.com
(413) 584-1900

• Oct. 7: October Arrive @ 5 Open House, 5-7 p.m., at the chamber office. Sponsored by Pioneer Training, Innovative Business Systems, and Florence Savings Bank. Cost: $10 for members.

• Nov. 4: November Arrive @ 5 Open House, 5-7 p.m. Hosted by Cooley Dickinson Hospital, 30 Locust  St., Northampton. Cost: $10 for members.

• Dec. 2: December Arrive @ 5, 5-7 p.m., at Hampshire Council of Governments, Northampton. Sponsored by Applied Mortgage. Cost: $10 for members.

GREATER WESTFIELD CHAMBER OF COMMERCE

www.westfieldbiz.org
(413) 568-1618

• Oct. 13: Table Top Expo & Business Networking Event, 4:30-7 p.m., at the Castle of Knights, 1599 Memorial Dr., Chicopee. Presented by the Greater Chicopee, Holyoke, Westfield, and Springfield Regional chambers of commerce. Exhibitor tables are $125 for members of the participating chambers. Cost to attend: $5 in advance, $10 at the door. Open to the public.

• Oct. 14: Oktoberfest After 5 Connection, 5-7p.m., at East Mountain Country Club, 1458 East Mountain Road, Westfield. Sponsored by Highland Valley Elder Services and MedExpress Urgent Care. Cost: $10 for members, $15 cash at the door for non-members. To register, call Pam at the chamber office at (413) 568-1618.

• Oct. 19: Long-term-care Planning, 4:30-5:30 p.m., at Holiday Inn Express, 39 Southampton Road, Westfield. Sponsored by Renaissance Advisory. Cost: free for chamber members, $30 for non-members. To register, call Pam at the chamber office at (413) 568-1618

NORTH CENTRAL CONNECTICUT CHAMBER OF COMMERCE

www.ncccc.org
(860) 741-3838

• Oct. 20:  Networking Lunch, noon-1:30 p.m. For more information, contact the chamber at (860) 741-3838 or [email protected]

• Oct. 22:  Business to Business Expo, 4:30-7:30 p.m. at the Holiday Inn, 1 Bright Meadow Blvd., Enfield, Conn. For more information, contact the chamber at (860) 741-3838 or [email protected]

NORTHAMPTON AREA YOUNG PROFESSIONAL SOCIETY

www.thenayp.com
(413) 584-1900

• Oct. 8: October Networking Social, 5 p.m., at McCray’s Farm. Join us for our monthly networking social, complete with fall fun such as pumpkin picking and hayrides. Cost: free for NAYP members, $10 for non-members. RSVP with the chamber.

PROFESSIONAL WOMEN’S CHAMBER

www.professionalwomenschamber.com
(413) 755-1310

• Oct. 7: PWC Headline Luncheon, 11:30 a.m. to 1:30 p.m., at the Munich Haus, 13 Center St., Chicopee. Featuring Kathleen Corbett, former president of Standard & Poors, lead director of the MassMutual board of directors, and founder of Cross Ridge Capital. Cost: $30 for PWC members, $40 for general admission. Reservations may be made online at www.professionalwomenschamber.com.

• Oct. 20: PWC Ladies Night, 5-7 p.m., at Kate Gray, 398 Longmeadow St., Longmeadow. Enjoy complimentary wine and refreshments. Reservations are complimentary but required. Reservations may be made by contacting Gwen Burke at [email protected] or (413) 237-8840.

SPRINGFIELD REGIONAL CHAMBER

www.myonlinechamber.com
(413) 787-1555

• Oct. 7: Springfield Regional Chamber Business@Breakfast, 7:15-9 a.m., at Crestview Country Club, 281 Shoemaker Lane, Agawam. Featuring Duane Cashin, sales growth strategist, motivational speaker, sales trainer, business development consultant, and author. Saluting Noonan Energy (125th anniversary) and Adam Quenneville Roofing, Siding and Windows (20th anniversary). Sponsored by United Personnel. Cost: $20 for members in advance, $25 for members at the door, $30 for generation admission. Reservations may be made online at www.springfieldregionalchamber.com.

• Oct. 13: Table Top Expo & Business Networking Event, 4:30-7 p.m., at the Castle of Knights, 1599 Memorial Dr., Chicopee. Presented by the Greater Chicopee, Holyoke, Westfield, and Springfield Regional chambers of commerce. Exhibitor tables are $125 for members of the participating chambers. Cost to attend: $5 in advance, $10 at the door. Open to the public. Reservations may be made online at www.springfieldregionalchamber.com.

• Oct. 14: Springfield Regional Chamber Lunch-n-Learn, 11:30 a.m.-1 p.m., at La Quinta Inn & Suites, 100 Congress St., Springfield. “Creating Marketing Campaigns Perfect for the Holiday Season,” with local authorized Constant Contact representative Liz Provo. Cost: $25 for members, $35 for general admission.Reservations may be made online at www.springfieldregionalchamber.com.

• Oct. 23: Springfield Regional Chamber Super 60, 11:30 a.m. to 1:30 p.m., at Chez Josef, 176 Shoemaker Lane, Agawam. Honoring the region’s top performing companies. Featuring keynote speakers Emily and Oliver Rich – the Tea Guys. Cost: $50 for members, $70 for general admission. Tables of eight or 10 available. Reserve by Oct. 14. No walk-ins accepted, no cancellations after deadline. Reservations may be made online at www.springfieldregionalchamber.com.

WEST OF THE RIVER CHAMBER OF COMMERCE

www.ourwrc.com
413-426-3880

• Oct. 6: West Springfield Mayoral Candidates Forum, 6 p.m., at West Springfield Town Hall. For more information, contact the chamber office at (413) 426-3880 or [email protected].

• Oct. 7: Wicked Wednesday, 5:30-7:30 p.m., hosted By John P. Frangie, M.D., West Springfield. Wicked Wednesdays are monthly social events, hosted by various businesses and restaurants, that bring members and non-members together to network in a laid-back atmosphere. For more information, contact the chamber office at (413) 426-3880 or [email protected].

• Oct. 28: Food Fest West, 5:30-8 p.m., at Chez Josef, Agawam. The event will feature the foods of area restaurants, including Chez Josef, Classic Burgers, Crestview Country Club, EB’s, Hofbrau Joe’s, Murphy’s Pub, Partner’s Restaurant, Pintu’s, and more. Proceeds raised by Food Fest West will go toward the Partnership for Education and the WRC Educational Fund, which provides grants to businesses for on-the-job training and continuing-education needs. Cost: $25 in advance, $30 at the door. Tickets may be purchased online at www.westoftheriverchamber.com. For more information, contact the chamber office at (413) 426-3880 or [email protected].

Daily News

LONGMEADOW — The East of the River 5 Town Chamber of Commerce (ERC5) officially become an independent organization last month, following the merger of the Affiliated Chambers of Commerce of Greater Springfield and the Springfield Chamber of Commerce, now known as the Springfield Regional Chamber (SRC).

The leadership of the ERC5 decided that dissolving its board and sharing its financial resources with a Springfield-based organization was not in the best interest of its membership. Instead, the 24-person board voted unanimously to maintain its independence and continue as a business association serving the towns of Longmeadow, East Longmeadow, Wilbraham, Hampden, and Ludlow.

“When the ERC5 board met, all options were considered. In the end, it was clear that the businesses of our member towns needed and deserved direct representation,” said Dennis Lopata, ERC5 president.

The ERC5 will continue its long-standing partnerships with the Western Mass. Economic Development Council and the newly formed SRC. For instance, the ERC5 will maintain a position on the SRC board and continue its partnership with the SRC on its three large regional events: Operation Outlook, the Beacon Hill Summit, and Super 60. Additionally, the ERC5 will hold three seats on the SRC legislative committee and offer a regional discount to its membership for those who would like to enjoy memberships with both organizations.

“Our board has worked hard to strike a balance between independence and maintaining a partnership with the Springfield Regional Chamber,” said Lopata. “Although it’s important that our membership get direct representation in their respective towns, it’s also important that we continue to support efforts at the regional level. We believe our arrangement … does just that.”

Added First Vice Chair Edward Zemba, “there has never been a more exciting time to be a part of the ERC5. This will be the first time in over 20 years that the ERC5 membership will have its own executive director. The membership will now have someone working exclusively on their behalf to ensure that they share in all of the benefits coming from the economic development taking place within our region.”

For more information, contact ERC5 Executive Director Shannon Bliven at (413) 575-7230 or visit www.erc5.com.

Daily News

SPRINGFIELD — Max Catering & Events at the Basketball Hall of Fame will host a grand re-opening party tonight, Oct. 1, from 6 to 9 p.m. The company will unveil its recently renovated event space at the Hall of Fame in Springfield.

Attendees will enjoy a selection of seasonal hors d’oeuvres and farm-to-table culinary selections, complimentary wines, craft beer, cocktails, and live music. Proceeds benefit Baystate Children’s Hospital. The cost is $50 per person. For reservations, call (860) 566-8360 or visit bit.ly/1NKLQNJ.

Daily News

HOLYOKE — Cal Conniff will be honored by the New England Ski Museum (NESM) on Saturday, Nov. 7 at the Log Cabin in Holyoke. The event is open to the public.

NESM’s Spirit of Skiing Award is given to honor a skiing notable who manifests the motto, “skiing is not just a sport, it is a way of life,” attributed to ski pioneer Otto Schniebs. Previous winners include Olympic medalists Stein Eriksen and Penny Pitou, U.S. Olympians Tom Corcoran and Tyler Palmer, Killington Ski Resort founder Preston Smith, renowned ski instructor Herbert Schneider, and ski-show impresario Bernie Weichsel.

Conniff spent his professional life working for the betterment of the ski-area industry, managing the Mt. Tom Ski Area from 1968 to 1973. He put the small facility on the national map by developing extensive night skiing and one of the earliest snow-making systems in the country in the 1960s, two innovations that were soon emulated throughout the resort industry. During his tenure at Mt. Tom, Conniff targeted the youth market, introducing thousands to the thrill of downhill skiing through numerous school programs.

Conniff took over leadership of the National Ski Areas Assoc. in 1973, moving its offices from New York City to West Hartford, Conn. and ultimately downtown Springfield in 1978, where it remained until his retirement in 1990. He now lives in Wells, Maine.

Conniff was an accomplished ski racer in college and won the four-way combined championships for the American Armed Forces in Europe when he was stationed in Germany in the 1950s. A graduate of American International College (AIC), he hosted a TV show on WWLP called Skiers’ Corner. He was inducted into AIC’s Athletic Hall of Fame in 2011, and to the U.S. Ski & Snowboard Hall of Fame in 1990. He is the former president of the New England Ski Museum, where an annual grants program was established in his name.

Tickets to the event, which starts at 5 p.m., cost $75 and available by calling the NESM at (603) 823-7177 or visiting www.skimuseum.com/events. Proceeds support the museum’s mission to preserve the history of skiing.

Daily News

HOLYOKE — Kathleen Anderson, president of the Greater Holyoke Chamber of Commerce, announced that the Fall Economic Development Business Breakfast, “Holyoke’s Building Blocks,” will be held on Wednesday, Oct. 14 at 7:30 a.m. at the Log Cabin in Holyoke.

“Local and regional community economic and property development will be the focus,” she explained. “It is important for our business community to understand what is available for future development in the city and for our keynote speaker, Richard Sullivan, to see the opportunities as he attracts businesses to this region.”

The keynote speaker will be Rick Sullivan, president and CEO of the Western Massachusetts Economic Development Council, who served as chief of staff under then-Gov. Deval Patrick, worked as state Secretary of Energy and Environmental Affairs, and was appointed commissioner of the Department of Conservation and Recreation while serving as Westfield mayor from 1994 to 2007.

Breakfast attendees will hear from local property owners about their success and plans for the future, and get updates on progress from a local property- and land-developer panel led by City Office of Planning and Economic Development Director Marcos Marrero, John Aubin of Open Square, Andrew Crystal of O’Connell Development Group Inc., E. Denis Walsh of Weld Management, Glenn Shealey of Quantum Properties, and Sullivan.

New chamber members will also be introduced to the business community, including Batchelder Associates, Alternative Health, Elevation Art & Framing, Century Homecare, Fiesta Cafe, Advanced Restoration, Presley Law, PLLC, Insurance Center of New England, Signs and Design, and Revitalize CDC. Salutes will go out to Open Square on its 25th anniversary and to FLN-MAR, celebrating 45 years in business.

The breakfast is sponsored by Ferriter Law, Holyoke Medical Center, and Resnic, Beauregard, Waite & Driscoll. Admission is $20 with advance registration for Holyoke chamber members, $25 for member walk-ins, and $30 for the public. Tickets may be purchased in advance at holyokechamber.com/events.

Cover Story

A Cancer Battle Plan

Mike Balise

Mike Balise

Since he was first diagnosed with incurable stomach cancer roughly a year ago, Mike Balise, co-owner of the large family of auto dealerships bearing the family’s name, has fought the disease with determination, creativity, and his indomitable humor. (When told that he had already reached stage 4, he asked the doctor, “can we create a fifth?”) He’s already lived longer than the doctors told him he would, but it’s not longevity that makes this story compelling — it’s the quality of that life and the manner in which he’s become an inspiration to all those around him.

Mike Balise has always been a huge New England Patriots fan.

He’s had season tickets since 1988, but was attending games — the 1985 AFC championship tilt against the Dolphins in Miami that sent the Pats to their first Super Bowl is one he fondly remembers — long before that.

Speaking of Super Bowls, he’s been to four now, including last February’s classic Patriots triumph in Phoenix (more on that adventure later). Meanwhile, through his business — several players and coaches buy or lease cars from the family of dealerships Mike serves as co-owner and vice president — he’s on a first-name basis with several people within the Pats’ organization, including its iconic head coach.

So when Judge Richard Berman freed Tom Brady earlier this month by vacating the four-game suspension imposed by the NFL, Balise was naturally in a celebratory mood.

Well, sort of, but not really.

Mike Balise, seen here with Patriots coach Bill Belichick

Mike Balise, seen here with Patriots coach Bill Belichick, says he’s focused on not letting his stomach cancer dictate his life.

He told BusinessWest that he was very tired of the whole ‘Deflategate’ ordeal by that time, and was candid when he said he thought way too much time, money, and energy was spent on a matter that was taking needed attention from “real issues in this world.”

More to the point, he had just started a new chemotherapy regimen, and he was still dealing with the accompanying physical and emotional issues. Meanwhile, the pain that had retreated for the better part of six months was back with a vengeance and had reached what he considered a new level of severity.

“When that decision came out, I couldn’t have cared less about anything,” he said.

And there were still other, more pressing matters on his mind — such as the nagging question about what to do about his mother if and when that chemotherapy leads to serious hair loss, as the doctors are telling him it probably will.

Indeed, Viola (Vicky) Balise doesn’t know that her 50-year-old son, the youngest of her six children, has been diagnosed with incurable stomach cancer and continuously impresses those same doctors by the simple fact that he’s still alive.

And she’s not about to find out any time soon.

Balise said the news that reaches his bedridden, 88-year-old mother is censored, for lack of a better word, and family members are extraordinarily careful about what they say and do around Vicky to keep the diagnosis from her.

As for the impending hair loss and how to explain it away, Mike has a solution. His plan is to stage a promotion — details of which are emerging — whereby he will auction off one of his two season tickets to raise money for cancer research and treatment, attend the game with the high bidder, shave his head, and paint whatever image that companion wants on his bald scalp.

And if the hair should not grow back quickly or profoundly? “I’ll just tell her I like it that way,” said Balise with a laugh.

Various forms of creativity and humor have been Balise’s best weapons since he was first given his diagnosis in October 2014 and told bluntly that people who get this form of cancer generally don’t live more than nine to 12 months after reaching stage 4, which he already had.

Mike Balise says one of his priorities now is spending time with his family

Mike Balise says one of his priorities now is spending time with his family, including, from left, daughters Nicole and Marisa, a dog named Brady, son David, and wife Maryellen.

“I told the doctor, ‘I could have gone anywhere in the world for this diagnosis. You’re supposed to be good; can’t you think harder?’” he recalled, adding that the joke helped him through that terrible moment somewhat, but couldn’t stem the flow of tears coming from his wife, Maryellen, and brother, Jeb, who were with him in the room — or make the doctor any more at ease.

While making jokes about that diagnosis, Mike has also asked a lot of hard questions. Among them: what’s the longest anyone has ever lived after reaching stage 4 with this cancer? “The doctor checked with some other hospitals, came back, and said, ‘I think 20 months is the longest anyone’s lasted.’”

Doing the quick math in his head, Balise said 20 months for him would be roughly next May. He’s determined to not only get there, but somehow keep going and, through modern science, set a new longevity mark for people with his condition.

More importantly, he’s focused on living life as he would otherwise, and make the very most of whatever time he has left. That means considerable time on his boats, with his family, at Gillette Stadium, at the Balise headquarters taping radio commercials, and bringing attention to the need for more cancer services in this region.

He said 2015 has been both the most difficult year of his life and, in many respects, also the best. “Overall, I found more meaning this past year than at any other time in my life.”

For this issue, he consented to talk with BusinessWest about all that he meant by that statement, and how he copes with a very uncertain future through a “strategy for life” that he and his loved ones created together.

Setting the Stage

Balise told BusinessWest that the first 49 and a half years of his life were marked by very few health concerns of note, with the biggest issue, quite literally, being a bathroom scale that at times posted the number 335 or more when he stepped on it, but generally read between 235 and 245 in recent years.

“I was a gym rat — a weightlifter and a cardio nutcase,” he explained. “I grew up kind of fat, but I never had any real problems.”

So he wasn’t overly concerned when, in July 2014, he started feeling discomfort in his stomach. But anxiety increased as the pain continued and worsened.

When asked to describe it, Balise, who was at the time sipping a Diet Coke, said it would be like consuming an extremely large amount of that product and having it collect without burping.

“It was like an airy, gassy feeling — it’s a little hard to describe,” he recalled. “It started out mild, and then it got uncomfortable pretty quickly.”

Balise eventually went to seek medical attention, thus beginning an odyssey that has summoned every emotion and challenged him in ways he couldn’t have imagined.

And he could imagine plenty, especially after the colorful analysis provided by his local internist as he assessed and explained the information given to him following an endoscopy Balise endured early last October.

“He said, ‘you’re about to step into the ring with Mike Tyson … and you’ve never been to the gym before,’” Balise recalled, adding that doctors would soon tell him, “‘we don’t cure this kind of cancer; we can make it so your quality of life is better and extend your life, but we don’t cure this cancer.’”

As he talked about how this bout has unfolded, and what lies ahead, Balise said he was doing so somewhat reluctantly. He stressed repeatedly that there are many people in this region waging similar fights alone, and there is nothing extraordinary about his other than perhaps the severity of his cancer and the fact that his name, face, and voice are well-known within the community.

He said he consented to do this interview and a few others over the past year or so to shed some light on the myriad physical and emotional issues confronting all those who are battling cancer or will fight it someday, and to drive home the fact that those numbers continue to climb as the population ages and advancing science permits longer and, often, more successful fights against the disease. And more resources will be needed to help people wage those fights.

To get his points across, he summoned memories of visits to the Dana Farber Cancer Institute in Boston, where he was taken aback by the sheer volume of people engaged in their own battles.

“It’s standing room only there all the time,” he said with seriousness in his voice mixed with a strong dose of concern. “You go there for your ‘labs,’ and you get there at 7 in the morning and you won’t leave till 5. There’s elderly people, individuals who are really sick, who don’t have a place to sit while they’re waiting, sometimes for 45 minutes, for their name to get called before their labs are done.

“There are people clamoring to get in that building,” he went on. “And when I talk to people I know who have been treated for cancer here in Springfield … it’s clear there’s a complete lack of capacity to handle the cancers out there.”

His own fight, as well as those images from Dana Farber and other facilities, no doubt played a role in the Balise family’s decision to make a $500,000 donation recently to the capital campaign to expand the Sr. Mary Caritas Cancer Center on the Mercy Medical Center campus.

“We might have done it anyway, but this …” he told BusinessWest, using that word to describe the sum of everything he’s experienced and witnessed since being diagnosed, “made it a no-brainer.”

Mike Balise with his brother, Jeb.

Mike Balise says he hasn’t enjoyed a better, stronger relationship than the one he’s had with his brother, Jeb.

Jeb Balise used that same term to describe the gift. He told BusinessWest that it was, like all donations from the Balise corporation, a decision made by a small team of individuals that field and assess myriad requests for support, and Mike is a member of that team.

He had input in the Caritas Center donation, Jeb went on, but kept what would be considered a low profile, especially with regard to the dollar amount.

“He didn’t want to make it seem that, because he had cancer, we were giving this money,” Jeb explained, adding that, throughout this ordeal, his brother has worked very hard to see to it that things are not about him.

Instead, Mike’s been focused on making a difference, or more of a difference, Jeb continued, adding that, while he’s always been active within the community and with causes such as autism — he recently took a 7-year-old from his neighborhood with that condition to see Pats coach Bill Belichick as he delivered a new car to him — the cancer fight has provided more opportunities to do so.

“His tonic is being able to make a difference,” said Jeb. “Certainly he’s been an inspiration, and we’ve gotten a lot of feedback from other cancer survivors and people going through the same thing, and that’s tonic for Mike. He’s not really trying to save himself — he doesn’t have false expectations — but whether it’s raising money for the cancer cause or just helping the individual person with whatever their situation might be, that’s his biggest motivator.”

Body of Evidence

Turning back the clock a little more than a year, Mike Balise recalled that it took doctors some time to figure out what was causing that aforementioned pain in his stomach.

The discomfort started in July, and by September, he had seen a few doctors, who couldn’t find anything. Jeb, who had watched a colleague in the car business succumb to stomach cancer nine months after being diagnosed, grew increasingly concerned and prodded his brother to seek attention.

“I had a terrible feeling — I didn’t like what he was saying,” Jeb recalled.

Mike, meanwhile, was thinking that it was an ulcer, and as his 25th wedding anniversary and a planned weekend on Mount Washington approached, concern mounted.

“I said to Maryellen, ‘I’m going to go up there, and this ulcer’s going to rupture, and I’m going to be six hours away from a crappy hospital,’” he recalled, adding that the trip was eventually canceled amid his vow that he would make it up to her.

A few days later, though, an endoscopy rendered that pledge irrelevant and turned their world on its end.

“The procedure probably lasted about 30 seconds, and when it was over, they knew I was in pretty big trouble,” Mike told BusinessWest. “The guy said, ‘we found a tumor, and you should go to Boston’ — and that’s all he said.”

His internist, Dr. Rodney Larson, provided far deeper insight in the form of that Mike Tyson analogy. But it would be another week before the news became official, for lack of a better word.

“The doctor was looking at a screen, and it looked just like the TV in the movie Poltergeist,” said Balise, using more humor to relate the chain of events. “It had no distinguishable pattern or anything; it was just a fuzzy TV screen.

“He said, ‘do you see this?’ and I said, ‘you’ve got to be kidding me, doc — I don’t see anything.’ And then he replied, ‘you’re right; I forgot that you didn’t spend 15 years in medical school,’” he went on. “Then he said, ‘if we don’t get you on chemo this week or next week, your odds of survival will go down a lot.’”

There were more inquiries from Balise, and more humor. “My first question was, ‘how many stages are there?’ They said, ‘four.’ I go, ‘can you make a fifth?’” he recalled, adding that, when he asked how long he had to live and the doctor balked at answering, he insisted on knowing and issued what amounted to a threat.

“The doctor said, ‘well, we really don’t like to get to into prognosticating like that; it just confuses the patient more — people can obsess on that,’” he recalled. “I said, ‘cut the bullshit, doc; if you don’t tell me how long I’ve got, I’m going to leave and do whatever I need to do to get an answer.’

“So he looks at his screen, thinks for second, looks at the stage — I was stage 4 — and says, ‘80% of the people who get this will be dead in nine to 12 months.’”

Thus commenced a tortuous period that Balise likened to being a rat in a cage.

“The rat doesn’t accept that he’s in a cage,” he explained. “He wanders around the cage, poking at every nook and cranny repeatedly, looking for a way out. I was the same way.”

On a good night, Balise said, he could muster perhaps a few hours of sleep, a pattern that continued until he and loved ones came up with what he called a “strategy for my life, not just for my illness.”

Life Lessons

On the first page of that figurative document was dealing with the “dirty stuff, the painful stuff, the uncomfortable stuff,” meaning the broad task of putting his affairs in order, an important and challenging process, especially since he has an autistic 18-year-old daughter.

“We made the hard decisions, set up trusts, did all the paperwork,” he said, adding that, for this work and so many other aspects of his fight, he has leaned heavily on Jeb.

“I’ve never had a greater relationship with a human being in my life than the one I’ve had with my brother,” he told BusinessWest. “The trust factor is 100% there; in many of the cases where I would have to think through a lot of details, I just give Jeb durable power of attorney, and he can make any decisions, or my wife can.”

Jeb, deflecting attention away from his own contributions to the process, said simply that such financial work is “one of my strong suits.”

He said his brother has many as well, including the ability to use humor and other elements of his personality to not only navigate the physical and emotional whitewater from this ordeal, but also put others more at ease as they cope with the unfolding developments.

“Mike’s a warrior,” said Jeb. “He’s one part politician, one part Saturday Night Live character … and he’s a pretty smart businessman, too.”

But while Mike’s humor and other sentiments during this battle have been real, Jeb went on, he has used these various defense mechanisms to hide some of the many types of pain he has experienced during the ordeal.

“He really has done well, but he certainly masks much of what he has gone through,” he told BusinessWest. “His seemingly nonchalant attitude about all this is hard to put into words, but I think Mike really has focused on the quality of life every day instead of dwelling on the inevitable — and for all of us. He tries to focus on, ‘hey, what can I do today that’s meaningful and makes a difference?’”

Indeed, with that hard stuff behind him — and even during that challenging process — Balise said he went about, well, living life as he would have and not letting his diagnosis get in the way.

In some respects, that hasn’t been too difficult, because until recently, the pain that triggered this story had been absent from his life. Still, the chemo treatments, although less of an ordeal than he anticipated in some respects, have nonetheless packed a wallop, impacting everything from his energy level to his sense of taste, with the latter causing particular dismay.

“It’s been delightful compared to what I always heard it that would be — it’s been very kind to me,” he noted. “It changes … even though it’s the same medicine, the experience would be different every time I had it.”

Meanwhile, there have been many adjustments to make and new realities to accept when it comes to his body and what he can and can’t do.

“For years, I would bench-press 135 pounds 10 times, 185 pounds 10 times, and then 225 between four and eight times, and that was after doing all kinds of other warmups,” he explained. “Now, I do 100 pounds, one set, and I’m lucky if I can get 15 in.

“I don’t look that much different or worse,” he went on, adding that he currently weighs about 225 and hasn’t drawn too many questions from his mother about his waistline. “But things are different in terms of what my body can do and from a strength standpoint, but not from a flexibility standpoint or a million other standpoints.”

There have been changes in his workload as well, with Balise working a fraction of the 60 to 80 hours he traditionally put in during a work week years ago, with his duties now focused on coaching, mentoring, and continuing to be the voice of the company.

Those changes have resulted in part from his condition, but also due to some needed succession planning and realization that the company is much larger and more complex than it was years ago, said Jeb, adding that the company hired a COO roughly a year ago, and very recently added a vice president of sales, who handles many of Mike’s former responsibilities.

Living Color

For the most part, though, Balise said he has kept cancer from dictating his life, and his fight would be only one of many figurative headlines used to capture the news of the past year.

Indeed, he said the most tears — and they resulted from a hard mix of emotions — came not from anything related to his condition, but rather on the day he and Maryellen took Nicole, their 18-year-old autistic daughter, to a school outside Boston, where she will spend more than 10 months a year.

“Until then, she had never spent a night away from home,” he noted. “On January 5th, she started a residential program in Boston, which is great for her. Still, that was one of the teariest days of my life; she can’t talk, but if she could, that day she would have said, ‘mom and dad, drag your asses out of here — I’ll be fine … I’m so sick of living at home with you.’ She did much better than her father that day, believe me.”

There were also plenty of memories from last February’s Super Bowl, for which Mike, his family, and several of the company’s dealers who prevailed in a competition boarded a leased corporate jet.

Jeb, who admitted to being far less of a Pats fan than his brother — “frankly, I’d rather watch paint dry than a football game” — watched the contest with Mike’s children, and said the Pats’ historic comeback and the game’s unlikely ending took on added significance because of Mike’s condition and thoughts that this might be his last Super Bowl.

Looking back on the past several months, though, Mike said he hasn’t dwelt on his own mortality and has instead been focused on living for the day, and even the moment.

He said there’s been only one occasion when he momentarily allowed himself to think, ‘this might be the last time I do this,’ and that was at Christmas, spent at the family’s home in Florida.

“I had a great Christmas Eve and then woke up Christmas Day with my kids in my house in Florida, and I just felt really despondent, thinking, ‘this is going to be the last Christmas, the last this, that, and the other thing,’” he recalled, adding that this funk was broken by a joke told by Rock 102 personality and close friend John O’Brien, who was visiting him at the time.

“I was in a fit of laughter that lasted three days,” he went on. “I would have wrestled myself out of it anyway, but it took him six seconds, and it was a joke to my wife that I overheard.”

And such negative thoughts have not returned. He doesn’t know if they will, but he’s committed to fighting such urges.

Life has gone on in most all respects, including that recent visit to Gillette Stadium, when Belichick taught the youngster how to grip a football and spent some time hanging with the child.

“He’s always gracious, and even though it was a really busy time, he met with the kid and spent some time with him in the middle of the work day,” said Balise as he grabbed his phone to proudly show some photos from the day. “He’s as real as you can get.”

The trip to Gillette, however, also coincided with a visit to Dana Farber for what Balise believes is the fourth CAT scan he’s had since he was first diagnosed. He didn’t know at the time exactly what the scan revealed, but said this simple fact means there is probably more bad news coming.

“What they’re looking for is not so much the cancer in my stomach, but the cancer in my lymph nodes and how that’s developing and if it’s hit any major organs yet,” he explained. “My doctor, who I think the world of, and he’s bright as hell and a really nice guy … he didn’t bring up the scan. So the kind of guy I am, I’m thinking, ‘you didn’t bring up the scan, so that means we’ve got bad news on the scan.”

Balise didn’t need the scan to tell him something was wrong. The pain that returned in July grew in its intensity, and as the calendar turned to August, it was with him 24 hours a day.

Still, he remains optimistic, notes that he’s never stopping hoping that a cure might be found, and hopes the new chemotherapy and other forms of treatment might buy him some time, meaning quality time — and more.

“This new chemo that I’m on could have the effect that it knocks this thing on its heels for a year, like my doctor said optimistically,” he said. “And when and if this one fails, there’s one other type of chemo that I might try. Doctors could be wrong; there might be a miracle, I might get hit by a bus … who knows what could happen?”

He does know that he plans to keep matters in perspective, and recalled a few of those visits to Dana Farber as he explained how he does that.

“You never see a child there — maybe once in a while, if they get a little slack and they bring me to one of the hospitals next to Dana Farber like Brigham & Women’s, I’ll see a kid with no hair,” he explained. “It’s only happened twice, because they really keep the kids separated, which is a good thing. But let me tell you … if you want to get your head out of your ass real quick, get a look at a 10-year-old kid who’s going through this stuff. That’ll do it.”

Bald Ambition

Looking ahead, Balise said he has a number of wishes and hopes for the future, starting with the Patriots. “I want to see Tom Brady finish the season,” he said, adding that, like many other fans of the team, he believes Deflategate will become a motivating factor for the Pats and their quarterback and possibly inspire another title run.

Meanwhile, he desperately wants to outlive his mother, a sentiment she would share under any circumstances, although he joked that none of his siblings may accomplish that feat at the rate she’s going.

He also wants to bring greater attention to the need for more cancer services — everywhere, but especially here in Western Mass. — and plans to continue using his still-high profile and ongoing fight to be part of that effort.

What he doesn’t want is for anyone to feel sorry him — he’s packed a lot into his 50 years, and has certainly enjoyed the many trappings of wealth — and cites those and many other reasons why.

Overall, he wants to spend as much time on the water and with his family as possible and be relentless in his efforts not to let cancer dictate the terms of his life.

He’s not sure when or how this figurative bout with Mike Tyson will end, but he does know he’s not ready to be counted out yet.

He’s still got plenty of living to do.

George O’Brien can be reached at [email protected]

Features

Learning Opportunities

WMBExpo 2015 LOGO

At its core, the Western Mass. Business Expo is, as the name suggests, a business-to-business showcase, an event that turns a bright spotlight on companies large and small and across sectors of the economy.

But there has always been a strong educational component to the annual fall event, said Kate Campiti, associate publisher of BusinessWest, which has produced the show since 2011. And the 2015 edition of the Expo, set for Nov. 4 at the MassMutual Center in downtown Springfield, will be no exception.

In fact, she said, it will set a new standard when it comes to programs and events designed to help business owners and managers better understand and navigate the complexities of doing business today.

Indeed, seminar topics will run the gamut from medical marijuana in the workplace to preventing white-collar crime; from creating sales opportunities to brand development; from bullying in the workplace (and how to prevent it) to a new term not yet officially in the dictionary: ‘parentrepreneurship.’

In addition to 16 seminars across four tracks, there will be other opportunities to learn, said Campiti, listing everything from breakfast and luncheon keynote speakers and their messages on both business and life, to a special program on robotics featuring area high-school students, to the so-called, and appropriately named, ‘Business Resource Hub.’

This special corridor of the Expo show floor will be occupied by a host of agencies with varying missions but a common purpose — helping area businesses thrive.

“The Business Resource Hub will be a true resource,” said Campiti. “It has never been tougher to be in business and stay in business, and those trying to run often have questions — about everything from how to secure financing to how to navigate the new sick-leave law — but often don’t know where to look to find answers. The Business Resource Hub will help them make important contacts with a host of state and local business-assistance agencies.”

The specific seminar schedule is still to be finalized, said Campiti, but the tracks have been selected — Sales & Marketing, Workforce Development, Entrepreneurship, and Hottest Trends — as have many of the topics for discussion. A brief look at some of the working titles of the seminars gives a hint of the wealth of information to be disseminated. They include:

• “Parentrepreneurship: Being Both a Parent and an Entrepreneur”;
• “Building a Pipeline of Sales Opportunity”;
• “Why Interns Can Make a Difference for Your Company”;
• “Securing Your Business from White-collar Crime”;
• “How to Work with Humans: Harnessing the Power of Employees”;
• “Increasing the Sanity, Fairness, and Appreciation in Your Family Business”; and
• “Secrets to Hiring and Developing the Right People.”

Meanwhile, other components of the show include a return of last year’s highly successful Retail Corridor, the ever-popular pitch contest staged by Valley Venture Mentors, a Healthcare Corridor, a Technology Corridor, the day-capping Expo Social (one of the best networking events of the year), and much more.

The Expo will again be presented by Comcast Business, which has been the show’s lead sponsor since BusinessWest began producing it in 2011. Director-level sponsors are Health New England, Johnson & Hill Staffing Services, MGM Springfield, and Wild Apple Design. The Isenberg School of Management at UMass Amherst is education sponsor, and Elms College is the information-center sponsor. Details on the Expo can be found by visiting www.wmbexpo.com.


Fast Facts

What: The Western Mass. Business Expo
When: Nov. 4
Where: MassMutual Center, Springfield
Events and Activities: Breakfast hosted by the Springfield Regional Chamber of Commerce, featuring Dan Kenary, CEO and co-founder of Boston-based Harpoon Brewery; lunch hosted by the Professional Women’s Chamber; Show Floor Theater presentations; informational seminars; Pitch Contest, matchmaking opportunities, robotics displays, the Business Resource Hub, and more.
Exhibitor Information: Booth sizes and rates are: 20×20 showcase unfurnished: $2,250; 20×20 showcase furnished: $2,400; 10×20 double unfurnished: $1,250; 10×20 double furnished: $1,350; 10×10 corner unfurnished: $850; 10×10 corner furnished: $925; 10×10 standard unfurnished: $750; 10×10 standard furnished: $825.
For More Information: Call (413) 781-8600, or visit www.wmbexpo.com.

Education Sections

Root Geometry

Daniel Montagna says the UMass Center

Daniel Montagna says the UMass Center at Springfield is looking to build on the momentum gained during a solid first year.

Dan Montagna says he can easily quantify the success enjoyed by the UMass Center at Springfield during its initial year, as well as the momentum it gained for the second, which started earlier this month.

Indeed, the number of classes offered at the 26,000-square-foot facility in Tower Square increased from 20 in its first semester of operation a year ago to more than 25 this fall. And while he didn’t have an exact count when interviewed by BusinessWest — the so-called ‘add/drop period’ for many classes was still ongoing — he was quite certain that the number of students enrolled in classes in the state-of-the-art facility had increased markedly as well.

“Going from fall to spring, we saw a sharp increase in both the number of classes and programs, as well as enrollment,” said Montagna, who assumed the role of director of Operations at the center last spring. “And for the fall, it looks like a little bit of an uptick in the number of classes, but a potentially greater number of students who will be attending classes here.”

There were other measures of success, he went on, including the 275 or so community events of varying sizes staged at the center’s diverse facilities.

As for the other assignment put to him by BusinessWest  — qualifying how the center has fared with its mission of helping to bring vibrancy to downtown Springfield and provide new levels of convenience for area students — he said that was slightly more difficult, especially the first part of that equation.

And it will certainly take more than 12 months to effectively answer that question.

But he felt very confident saying that the center has established a firm foothold downtown, forged several strong working relationships with other area colleges, and already become a huge asset for the region.

“From our measures, it’s been a very successful start for the center,” he said, adding that the obvious goal is to build on that momentum. “It’s about growth, expansion of the academics, and seeing what other courses we can bring in and focus on concentration areas.

“As for the other side of the equation, the community-engagement side,” he continued, “the fact that we’ve been able to plant roots in the heart of downtown Springfield and host perhaps 300 community events has been outstanding, and something we continue to build on.”

For this issue and its focus on education, BusinessWest takes a quick look back at the UMass Center’s first year in operation, and then puts the focus on how this facility can continue to gain momentum.

Course of Action

Montagna was on hand when the center opened its doors a year ago — and actually well before that — in the capacity of assistant director of operations.

He had taken that role after stints as a project manager for a private consulting firm that specialized in work with nonprofits, and, before that, as a program manager for the so-called Bay State Roads program, a state- and federally funded transportation initiative that provided technical assistance to officials in area communities. He said he joined the team at the UMass Center because he was intrigued by the center’s role with the university — and with the city of Springfield — and wanted to be a part of it.

“What attracted me to it was the concept of UMass bringing a campus to the downtown Springfield area,” he explained. “That immediately grabbed my attention, and as a local native, growing up in Agawam and living in the Pioneer Valley my whole life, I have a personal investment in the surrounding community.

“I’ve always been a cheerleader for Springfield doing better things,” he went on. “And the timing around the developments in the downtown, the revitalization efforts, along with the university making this investment and wanting to bring some of what they’re known for to the downtown area, was really exciting to me.”

He would take on a much bigger part last spring, when William Davila, the center’s first director of Operations, left to take a position with the Center for Human Development.

Montagna said his job description has a number of moving parts — from keeping the proverbial lights on to being a liaison to Tower Square management to being the face of the center within the community — but at its heart it’s fairly simple: to continually broaden the center’s impact in downtown Springfield and within the region’s higher-education sector. And, he said, a successful first year has provided a solid foundation on which to build.

“We want to focus on all aspects of our mission, building not only the scope of academic programs here, working with the campus communities,” he explained, “but also the community-engagement component; we want to be much more than a satellite campus.”

Elaborating, he told BusinessWest that the center can be classified using a number of nouns, starting with ‘facility.’

Indeed, it serves as a central location from which UMass Amherst and other colleges and universities can offer classes and other programs.

That location, as well as the large inventory of facilities — from large classrooms to varying-sized conference rooms to large study areas — also makes the center a resource, another of those nouns, said Montagna, adding that a wide array of nonprofit organizations, government agencies, and economic-development groups have staged meetings and other types of events there.

That list includes Springfield Public Schools, the United Way, the Department of Homeland Security (which staged a training program for local law-enforcement officers there), and the Young Professional Society of Greater Springfield.

As it carries out those roles, the center also serves as a “partnership,” he went on, adding that UMass Amherst collaborates with Westfield State University, UMass Boston, Springfield Technical Community College, and Holyoke Community College to provide convenient access to courses in a number of fields.

The center now hosts classes for several UMass Amherst programs, including the College of Nursing, which has a large presence there, as well as TEACH 180 Days in Springfield, the Isenberg School of Management’s part-time MBA program, and University Without Walls. Meanwhile, it also hosts UMass Boston’s Addictions Counselor Education Program; Adult Career Pathways, Adult Basic Education, community health training, and workforce-training programs from STCC and HCC; and a Community Planning course, which is a collaboration between the STCC, Westfield State, and UMass Amherst planning departments.

All of the above assures a steady flow of students and instructors into the center, which offers both day and night classes, said Montagna, adding that this critical mass inspires use of another term to describe the facility — catalyst.

And while there may be some objective gauges of the overall impact of the center — such as in the number of additional lattes sold at Dunkin Donuts or paninis at Hot Table on the ground floor at Tower Square — this is more of a subjective analysis at this point, he told BusinessWest, although those at the center continue to look for more ways to measure its impact.

“One of the things I’m really working on with my staff is the quantifying component,” he explained. “We’re trying to measure as much as we can; we’re trying to work toward more cohesive, more comprehensive tracking of our usage and our impact downtown.”

Overall, he believes the center is certainly contributing on the micro level — with receipts at area downtown restaurants, for example — and will eventually be impactful on the macro level as well, being one of a host of new facilities, businesses, and initiatives that make downtown a true destination.

Branching Out

Summing up the UMass Center’s first year of operation, Montanga said the initiative (there’s still another noun used to describe it) returned to that notion of putting down roots, noting that they have certainly taken a firm hold.

What develops from those roots remains to be seen, obviously, but he believes the center will grow into a vital contributor to the region’s economy, its ongoing efforts to create a large, capable workforce for the future, and the vibrancy of a downtown in the midst of a comeback.

In many respects, he said in conclusion, it is already all of the above.

George O’Brien can be reached at [email protected]

Chamber Corners Departments

AMHERST AREA CHAMBER OF COMMERCE

www.amherstarea.com
(413) 253-0700

• Oct. 1: Amherst Area Chamber Annual A+ Awards Dinner, 5-9 p.m., at the Hadley Farms Meeting House, 41 Russell St., Hadley. The Amherst Area Chamber of Commerce Annual A+ Awards Dinner is the social event of the year.This year, we will be honoring six awardees for their contributions to life and commerce in the Amherst Area. The MVP Award, Legacy Awards, and awards for Lifetime Achievement in Business, Community Service, and Young Professionals will all be given. In addition, we seek to honor our two Cooley Dickinson Scholarship winners. Presenting sponsor:  PeoplesBank.

• Oct. 30: Chamber Legislative Breakfast, 7: 15-9 a.m., at the Lord Jeffery Inn, 30 Boltwood Ave., Amherst. Sponsored by Eversource. Cost: $15 for members, $20 for non-members.

GREATER CHICOPEE CHAMBER OF COMMERCE

www.chicopeechamber.org
(413) 594-2101

• Sept. 23: Business After Hours, 5-7 p.m., Marcotte Ford, 1025 Main St., Holyoke. Cost: $10 for members, $15 for non-members. For more information or to register, visit www.chicopeechamber.org.

• Oct. 2:  Rock Your Holidays with a Great Promotion, 9-11 a.m., at La Quinta Inn & Suites, 100 Congress St., Springfield. Seminar presented by Liz Provo, authorized local expert, Constant Contact. Cost: free for members, $10 for non-members.

• Oct. 13: Table Top Expo & Business Networking Event, 4:30-7 p.m., at the Castle of Knights, 1599 Memorial Dr., Chicopee. Presented by the Greater Chicopee, Holyoke, Westfield, and Springfield Regional chambers of commerce. Exhibitor tables are $125 for members of the participating chambers. Cost to attend: $5 in advance, $10 at the door. Open to the public.

• Oct. 16:  Lunch & Learn with Thom Fox, 11:45 a.m. to 1 p.m., at the Hampton Inn, 600 Memorial Dr., Chicopee. “Want to Make More Money: All You Have to Do is Ask!” Cost:  $15 for members, $23 for non-members.

• Oct. 21: Salute Breakfast, 7:15-9 a.m., at the Hadley Farms Meeting House, 41 Russell St., Hadley.

• Oct. 28: Business After Hours, 5-7 p.m., at Loomis House, 298 Jarvis Ave., Holyoke.

GREATER EASTHAMPTON CHAMBER OF COMMERCE

www.easthamptonchamber.org
(413) 527-9414

• Oct. 8: Networking by Night, at the Cooley Dickinson Hospital Health Center Southampton. Join us and our host for a Fall Fiesta celebration, and enjoy a fun night of networking, interactive health stations, and appetizers provided by Meyers Catering. Sponsored by Dollars for Scholars.

• Oct. 19: Celebrity Bartenders, 6 p.m., at Opa Opa Brewery. Join in on all the fun and laughs as you help support funding this season’s holiday lights.

• Nov. 4: Networking by Night, 5-7 p.m., at Cooley Dickinson Hospital. Join the Greater Easthampton, Greater Northampton, and Amherst Area chambers along with our host, Cooley Dickinson Hospital, for a networking extravaganza. Sponsored by Duseau Trucking.

• Nov. 6: 
CheckPoint 2015 Legislative Summit. Registration and networking, 11 a.m.;
 welcome, lunch, and keynote speaker, noon to 1:30 p.m.; Chamber View
Dialogue with chamber executives, followed by legislative response, 1:30-3 p.m.; cocktail reception with heavy hors d’oeuvres, 3-4 p.m. Keynote speaker:  state Senate President Stanley Rosenberg. Also hear from Tim Wilkerson, regulatory ombudsman of Economic Policy Development at the Executive Office of Housing & Economic Development. Guests will have the opportunity to ask questions to invited legislators.

• Nov. 7: 15th Annual Greater Easthampton Chamber Viva Las Vegas Bowl-a-Thon, at Canal Bowling Lanes, 74 College Highway, Southampton. Two sessions:  3 p.m. and 6 p.m. A night of fun, laughs, music by DJ Jay Paglucia, and pizza as you help support funding this season’s holiday lights.

• Nov. 11: Monday Morning with the Mayor, 8-9 a.m., Burger King, Easthampton.

• Dec. 3: Holiday tree lighting and visit from Santa, 6:30-8 p.m., at Pulaski Park, Easthampton.

• Dec. 4: Greater Easthampton Chamber Snow Ball, 6-11 p.m., at the Garden House, Look Park. An old-fashioned, elegant, holiday affair. Sit-down dinner featuring Meyers Catering, live music, and dancing featuring Maxxtone. Dress in style, black tie optional.

GREATER HOLYOKE CHAMBER OF COMMERCE

www.holycham.com
(413) 534-3376

• Sept. 23: Legislative Coffee Hour, 7:45-9 a.m., at Slainte Restaurant, 80 Jarvis Ave., Holyoke. Sponsored by Ferriter & Ferriter Law and Hadley Printing. Speakers: Holyoke Mayor Alex Morse, Holyoke Police Chief James Neiswanger, and Holyoke Fire Chief John Pond. Join us for coffee and conversation where members of the community have a chance to ask questions regarding issues facing Western Mass. and the Greater Holyoke area. Tickets: $20 for members with advance reservations, $25 for non-members and at the door. Price includes a continental breakfast.

• Oct. 7: The Chamber Coffee Buzz Morning Networking, 7:30-9 a.m., at Dean Technical High School, 1045 Main St., Holyoke. The Coffee Buzz is a great way to jump-start your day with the opportunity to meet business and community leaders while enjoying coffee and a light breakfast. The Coffee Buzz series is sponsored by Lyon & Fitzpatrick, LLC. Holyoke Mayor Alex Morse will help launch the chamber’s new morning networking series. Public-school receiver Stephen Zrike Jr. will be the guest speaker. Free to the business community. Sign up online at holyokechamber.com or call the chamber office at (413) 534-3376.

• Oct. 13: Table Top Expo & Business Networking Event, 4:30-7 p.m., at the Castle of Knights, 1599 Memorial Dr., Chicopee. Presented by the Greater Chicopee, Holyoke, Westfield, and Springfield Regional chambers of commerce. Exhibitor tables are $125 for members of the participating chambers. Cost to attend: $5 in advance, $10 at the door. Open to the public. Call the Holyoke chamber at (413) 534-3376 to secure your table or sign up online at holyokechamber.com.

• Oct. 14: Autumn Economic Development Business Salute Breakfast, 7:30-9 a.m., at the Log Cabin, 500 Easthampton Road, Holyoke. Sponsored by Holyoke Medical Center, Ferriter & Ferriter Law, and Resnic, Beauregard, Waite and Driscoll. Rick Sullivan, president and CEO of the Economic Development Council of Western Mass., is keynote speaker. Other guests include Andrew Crystal, vice president at O’Connell Development Group Inc.; Marcos Marrero, director of the Holyoke Economic and Development Office; E. Denis Walsh of Weld Management; and John Aubin of Open Square. New members Holyoke Signs & Design, Elevation Art and Framing, Century Homecare, and Presley Law, PLLC will also be recognized, as well as FlynMar Rubber & Plastics’ 45th anniversary and Open Square’s 25th anniversary. Tickets include a buffet breakfast and cost $25 for members with advance reservations and $30 for all others. Reservations may be made online at holyokechamber.com.

• Oct. 21: Chamber After Hours, 5-7 p.m., at Northeast IT Systems Inc., 777 Riverdale St., West Springfield. Business networking event. Refreshments, 50/50 raffle, and door prizes. Cost: $10 for members, $15 for all others. Call the chamber at (413) 534-3376 to sign up, or visit holyokechamber.com.

• Oct. 22: Leadership Holyoke/Meet at Wistariahurst Museum, 8 a.m. to 4:30 p.m. A leadership series with HCC faculty members participating as instructors and facilitators. Community leaders will participate as speakers. Sponsored by PeoplesBank and Holyoke Community College.

• Oct. 28: Murder Mystery Dinner, 6-9 p.m., at the Yankee Pedlar, 1866 Northampton St. Networking cocktail hour at 6-7 p.m., with full-course dinner to follow. Sponsored by Meyers Brothers Kalicka and Baystate Restoration Group. During “Mystery at the Masquerade,” trade clues with other guests and solve the crime at this night of masks and murder. Cost:  $49.95 for members, $52.95 for non-members and at the door.

GREATER NORTHAMPTON CHAMBER OF COMMERCE

www.explorenorthampton.com
(413) 584-1900

• Oct. 7: October Arrive @ 5 Open House, 5-7 p.m., at the chamber office. Sponsored by Pioneer Training, Innovative Business Systems, and Florence Savings Bank. Cost: $10 for members.

• Nov. 4: November Arrive @ 5 Open House, 5-7 p.m. Hosted by Cooley Dickinson Hospital, 30 Locust  St., Northampton. Cost: $10 for members.

• Dec. 2: December Arrive @ 5, 5-7 p.m., at Hampshire Council of Governments, Northampton. Sponsored by Applied Mortgage. Cost: $10 for members.

GREATER WESTFIELD CHAMBER OF COMMERCE

www.westfieldbiz.org
(413) 568-1618

• Oct. 1: Community Discussion, 7 p.m., at Westfield State University, Scanlon Hall, 577 Western Ave., Westfield. Free and open to the public. The Greater Westfield Chamber of Commerce, in partnership with Friends of the Columbia Greenway Rail Trail, the city of Westfield, and Westfield State University, will host a healthy-community advocate, Mark Fenton. Residents, health professionals, business owners, planning experts, and anyone with an interest in redesign of a community for improved health outcomes should attend. Fenton is a national public-health, planning, and transportation consultant; an adjunct associate professor at Tufts University’s Friedman School of Nutrition Science and Policy; and former host of the America’s Walking series on PBS. He has authored numerous books, including the bestselling Complete Guide to Walking for Health, Weight Loss, and Fitness.

• Oct. 5: Mayor’s Coffee Hour, 8-9 a.m., at the Arbors, 40 Court St., Westfield. Event is free and open to the public. To register, call Pam at the chamber office at (413) 568-1618.

• Oct. 5: Medicare Made Easy, 4:30-6:30 p.m., at Holiday Inn Express, 39 Southampton Road, Westfield. Presented by Sarah Fernandez, Medicare sales manager, Health New England. Cost: free for members, $30 for non-members. To register, call Pam at the chamber office at  (413) 568-1618.

• Oct. 13: Table Top Expo & Business Networking Event, 4:30-7 p.m., at the Castle of Knights, 1599 Memorial Dr., Chicopee. Presented by the Greater Chicopee, Holyoke, Westfield, and Springfield Regional chambers of commerce. Exhibitor tables are $125 for members of the participating chambers. Cost to attend: $5 in advance, $10 at the door. Open to the public.

• Oct. 14: Oktoberfest After 5 Connection, 5-7p.m., at East Mountain Country Club, 1458 East Mountain Road, Westfield. Sponsored by Highland Valley Elder Services and MedExpress Urgent Care. Cost: $10 for members, $15 cash at the door for non-members. To register, call Pam at the chamber office at (413) 568-1618.

• Oct. 19: Long-term-care Planning, 4:30-5:30 p.m., at Holiday Inn Express, 39 Southampton Road, Westfield. Sponsored by Renaissance Advisory. Cost: free for chamber members, $30 for non-members. To register, call Pam at the chamber office at (413) 568-1618

NORTH CENTRAL CONNECTICUT CHAMBER OF COMMERCE

www.ncccc.org
(860) 741-3838

• Oct. 20:  Networking Lunch, noon-1:30 p.m. For more information, contact the chamber at (860) 741-3838 or [email protected]

• Oct. 22:  Business to Business Expo, 4:30-7:30 p.m. at the Holiday Inn, 1 Bright Meadow Blvd., Enfield, Conn. For more information, contact the chamber at (860) 741-3838 or [email protected]

NORTHAMPTON AREA YOUNG PROFESSIONAL SOCIETY

www.thenayp.com
(413) 584-1900

• Oct. 8: October Networking Social, 5 p.m., at McCray’s Farm. Join us for our monthly networking social, complete with fall fun such as pumpkin picking and hayrides. Cost: free for NAYP members, $10 for non-members. RSVP with the chamber.

PROFESSIONAL WOMEN’S CHAMBER

www.professionalwomenschamber.com
(413) 755-1310

• Oct. 7: PWC Headline Luncheon, 11:30 a.m. to 1:30 p.m., at the Munich Haus, 13 Center St., Chicopee. Featuring Kathleen Corbett, former president of Standard & Poors, lead director of the MassMutual board of directors, and founder of Cross Ridge Capital. Cost: $30 for PWC members, $40 for general admission. Reservations may be made online at www.professionalwomenschamber.com.

• Oct. 13: PWC Ladies Night, 5-7 p.m., at Kate Gray, 398 Longmeadow St., Longmeadow. Enjoy complimentary wine and refreshments. Reservations are complimentary but required. Reservations may be made by contacting Gwen Burke at [email protected] or (413) 237-8840.

SPRINGFIELD REGIONAL CHAMBER OF COMMERCE

www.myonlinechamber.com
(413) 787-1555

• Sept. 22: September 2015 Pastries, Politics, and Policies, 8-9 a.m., at the TD Bank Conference Center, 1441 Main St., Springfield. Featuring state Sen. Benjamin Downing, chair of the Joint Committee on Telecommunications, Utilities, and Energy. Cost: $15 for members, $25 for non-members. For more information, contact Sarah Mazzaferro at (413) 755-1313.

• Oct. 7: Springfield Regional Chamber Business@Breakfast, 7:15-9 a.m., at Crestview Country Club, 281 Shoemaker Lane, Agawam. Featuring Duane Cashin, sales growth strategist, motivational speaker, sales trainer, business development consultant, and author. Saluting Noonan Energy (125th anniversary) and Adam Quenneville Roofing, Siding and Windows (20th anniversary). Sponsored by United Personnel. Cost: $20 for members in advance, $25 for members at the door, $30 for generation admission. Reservations may be made online at www.springfieldregionalchamber.com.

• Oct. 13: Table Top Expo & Business Networking Event, 4:30-7 p.m., at the Castle of Knights, 1599 Memorial Dr., Chicopee. Presented by the Greater Chicopee, Holyoke, Westfield, and Springfield Regional chambers of commerce. Exhibitor tables are $125 for members of the participating chambers. Cost to attend: $5 in advance, $10 at the door. Open to the public. Reservations may be made online at www.springfieldregionalchamber.com.

• Oct. 14: Springfield Regional Chamber Lunch-n-Learn, 11:30 a.m.-1 p.m., at La Quinta Inn & Suites, 100 Congress St., Springfield. “Creating Marketing Campaigns Perfect for the Holiday Season,” with local authorized Constant Contact representative Liz Provo. Cost: $25 for members, $35 for general admission.Reservations may be made online at www.springfieldregionalchamber.com.

• Oct. 23: Springfield Regional Chamber Super 60, 11:30 a.m. to 1:30 p.m., at Chez Josef, 176 Shoemaker Lane, Agawam. Honoring the region’s top performing companies. Featuring keynote speakers Emily and Oliver Rich – the Tea Guys. Cost: $50 for members, $70 for general admission. Tables of eight or 10 available. Reserve by Oct. 14. No walk-ins accepted, no cancellations after deadline. Reservations may be made online at www.springfieldregionalchamber.com.

WEST OF THE RIVER CHAMBER OF COMMERCE

www.ourwrc.com
413-426-3880

• Sept. 24: Breakfast Seminar, 7-9 a.m. at Oakridge Country Club, Feeding Hills. Breakfast tickets available, $25 for chamber members, $30 for non-members. For more information and for tickets, contact the chamber office at (413) 426-3880 or [email protected]

• Oct. 6: West Springfield Mayoral Candidates Forum, 6 p.m., at West Springfield Town Hall. For more information, contact the chamber office at (413) 426-3880 or [email protected].

• Oct. 7: Wicked Wednesday, 5:30-7:30 p.m., hosted By John P. Frangie, M.D., West Springfield. Wicked Wednesdays are monthly social events, hosted by various businesses and restaurants, that bring members and non-members together to network in a laid-back atmosphere. For more information, contact the chamber office at (413) 426-3880 or [email protected].

• Oct. 28: Food Fest West, 5:30-8 p.m., at Chez Josef, Agawam. The event will feature the foods of area restaurants, including Chez Josef, Classic Burgers, Crestview Country Club, EB’s, Hofbrau Joe’s, Murphy’s Pub, Partner’s Restaurant, Pintu’s, and more. Proceeds raised by Food Fest West will go toward the Partnership for Education and the WRC Educational Fund, which provides grants to businesses for on-the-job training and continuing-education needs. Cost: $25 in advance, $30 at the door. Tickets may be purchased online at www.westoftheriverchamber.com. For more information, contact the chamber office at (413) 426-3880 or [email protected].

Agenda Departments

STCC Diversity Series

Sept. 30: Springfield Technical Community College (STCC) will kick off its 2015-16 Diversity Series with an appearance from bestselling author and youth advocate Wes Moore at 11 a.m. in the Scibelli Hall gymnasium. Moore — a veteran, Rhodes scholar, and founder of BridgeEDU — has authored several successful books, including The Work: My Search for a Life That Matters; The Other Wes Moore: One Name, Two Fates; Discovering Wes Moore; and Forcefully Advancing. Moore has been featured by USA Today, Time, People, Meet the Press, The Colbert Report, MSNBC, and NPR. He is the host of Beyond Belief on the Oprah Winfrey Network and is the executive producer and host of PBS’s Coming Back with Wes Moore, which focuses on the reintegration of Iraq and Afghanistan veterans and their return home. As the founder and CEO of BridgeEDU, an innovative college platform that addresses the college-completion and job-placement crisis, Moore created the program to reinvent freshman year in a way that gives students real-world internship and service-learning opportunities as well as core academic classes. Moore’s appearance is made possible through the support of Baystate Health, MassMutual, PeoplesBank, An African-American Point of View, the city of Springfield Department of Health and Human Services, the STCC Black Professionals Group, and the STCC Diversity Council. The event is free and open to the public. An author signing will be held at 9:30 a.m., and copies of Moore’s books will be available for purchase. For additional information, call Myra Smith at (413) 755-4414. For a complete listing of STCC Diversity Series events, visit www.stcc.edu/diversity.

Get On Board!

Oct. 8: OnBoard, a Springfield-based nonprofit organization that matches qualified individuals and area boards of directors, is inviting local organizations and businesses to participate or become a sponsor in the “Get On Board!” event in October. The event, to be held from 5 to 7 p.m. at the Naismith Memorial Basketball Hall of Fame, will connect local organizations with individuals looking to increase their community involvement. OnBoard was founded in the mid-’90s by attorney Ellen Freyman of Shatz, Schwartz & Fentin, P.C. The group’s mission is to help organizations expand their governance diversity by enlisting women, people of color, and other under-represented populations to their boards of directors/trustees, committees, and advisory groups. OnBoard has been connecting qualified people in the Greater Springfield area with organizations seeking leadership that reflects the diversity of the region. The cost for organizations to register to participate in the event is $125. As a nonprofit organization itself, OnBoard relies on the support of local businesses in order to hold ‘Get On Board.’ A number of funding options are available to local businesses who are interested in contributing to the event, including a $500 community-partner sponsorship and a $1,000 general-sponsorship opportunity. To register or become a business sponsor, visit www.diversityonboard.org.

Rake in the Business Table Top Expo

Oct. 13: The Springfield Regional Chamber is once again partnering with the Greater Chicopee, Holyoke, and Westfield chambers of commerce on the 18th annual Rake in the Business Table Top Expo and Business Networking Event from 4:30 to 7 p.m. at the Castle of Knights, 460 Granby Road, Chicopee, sponsored by Nuvo Bank & Trust Co. The expo provides local vendors an affordable opportunity to exhibit products and services to consumers. Last year, more than 100 vendors participated in the event, including photographers, marketing firms, staffing firms, banks, entertainment venues, and health insurers. Exhibitor space is available for $125, which entitles the exhibitor to an eight-foot, skirted display table and two complimentary entry passes. Electricity is limited but available upon request. The Table Top Expo is open to all chamber members as well as the general public for a nominal fee of $5 per person in advance, $10 at the door. Reservations may be made online at www.springfieldregionalchamber.com. The event is sponsored by platinum sponsors Health New England, PeoplesBank, MedExpress Urgent Care, and Noble Visiting Nurse and Hospice Services; gold sponsors Nuvo Bank, Peoples United Bank, and BusinessWest; and silver sponsors Spectrum Business, Chicopee Savings Bank, Elms College, Dave’s Truck Repair, the Republican, Easthampton Savings Bank, and First American Insurance Agency. For more information or to exhibit, contact Sarah Mazzaferro at [email protected] or (413) 755-1313.

HRU Recognition Event

Oct. 15: Human Resources Unlimited will present its annual Recognition and Fund-raiser Event at Springfield Country Club, 1375 Elm St., West Springfield. Breakfast begins at 7:30 a.m., and the program runs from 7:45 to 9 a.m. The Sheldon B. Brooks Employer Lifetime Achievement Award will be given to YMCA of Greater Westfield; the Employer of the Year Award will be presented to Harrington Memorial Hospital; the Rookie Employer Award will be given to Plastipak Packaging; and the Armand Tourangeau Volunteer of the Year is John Ernst. RSVP by Friday, Oct. 2 at [email protected] or (413) 781-5359. The breakfast is by invitation only, and seating is limited to the first 200 people. The suggested minimum donation is $100. Proper business attire (jackets for gentlemen) is required. The gold sponsors are Hub International (formerly FieldEddy Insurance) and United Bank, and BusinessWest is the media sponsor.

Western Mass. Business Expo

Nov. 4: Comcast Business will present the fifth annual Western Mass. Business Expo at the MassMutual Center in downtown Springfield, produced by BusinessWest and the Healthcare News in partnership with Go Graphix and Rider Productions. The business-to-business show will feature more than 150 companies, seminars and Show Floor Theater presentations, breakfast and lunch programs (the former featuring Harpoon Brewery CEO Dan Kenary as keynote speaker), and a day-capping Expo Social. Current sponsors include Comcast Business, presenting sponsor; Health New England, Johnson & Hill Staffing Services, MGM Springfield, and Wild Apple Design, director-level sponsors; the Isenberg School of Business at UMass Amherst, education sponsor; Elms College, information-center sponsor; and 94.7 WMAS, media sponsor. Additional sponsorship opportunities are available. Exhibitor spaces are also available; booth prices start at $750. For more information on sponsorships or booth purchase, call (413) 781-8600, ext. 100.

Daily News

SPRINGFIELD — The Naismith Memorial Basketball Hall of Fame announced the list of Hall of Famers who will present this year’s class at the 2015 enshrinement ceremony, presented by Nike. The event will be held Friday, Sept. 11 at Springfield Symphony Hall.

Members of the Naismith Memorial Basketball Hall of Fame Class of 2015 were asked to select a previous inductee to accompany and present them to their peers. The choice is solely the decision of the incoming Hall of Famer. More than 50 Hall of Famers are expected to be in attendance for this year’s ceremony, including all presenters.

The inductees and presenters are:

• Dick Bavetta, presented by Charles Barkley (’06), Bob Lanier (’92), and Don Nelson (’12);

• John Calipari, presented by Larry Brown (’02), Julius Erving (’93), and Pat Riley (’08);

• Louis Dampier, presented by Dan Issel (’93);

• Lindsay Gaze, presented by Larry Brown (’02), Hank Nichols (’12), and Lute Olson (’02);

• Spencer Haywood, presented by Charles Barkley (’06), Bill Walton (’93), and Lenny Wilkens (’89, ’98, ’00);

• Tom Heinsohn, presented by Tom “Satch” Sanders (’11);

• John Isaacs, presented by Nate Archibald (’91);

• Lisa Leslie, presented by Cynthia Cooper-Dyke (’10), Teresa Edwards (’11), Katrina McClain (’12), Dawn Staley (’13), Tara VanDerveer (’11), Lynette Woodard (’04), and James Worthy (’03);

• Dikembe Mutombo, presented by David Stern (’14) and John Thompson (’99);

• George Raveling, presented by Phil Knight (’12), John Thompson (’99), and Lenny Wilkens (’89, ’98, ’00); and

• Jo Jo White, presented by Dave Cowens (’91) and John Havlicek (’84).

For more information on enshrinement tickets, call the Basketball Hall of Fame Ticket Office at (413) 231-5540. Tickets are available for multiple events throughout the weekend at varying price points. Each ticket price includes a tax-deductible donation to benefit the nonprofit Naismith Memorial Basketball Hall of Fame Inc.

Community Spotlight Features

Community Spotlight

Andy Hogeland (left) and Hugh Daley

Andy Hogeland (left) and Hugh Daley say the conversion of the former Cable Mills into new apartments is an example of a public/private partnership that will add vitality to the town.

Williamstown is in the process of creating its first economic-development plan, and the Board of Selectmen, as well as key figures from major town institutions, are excited about its potential.

The Economic Development Committee, or EDC, was established in January, and members include Andy Hogeland and Hugh Daley from the select board, business owners, educators, and officials from Williams College and the Clark Art Institute, major employers in town.

“It’s a significant team effort, and I am delighted with the composition and dedication of our committee, as well as the fact that hundreds of people have shown up at public hearings to give us ideas,” Hogeland said.

Fred Puddester agrees. “It’s an important effort; we have a really good working group, and I know we will end up with a great product,” said the EDC member and vice president for Finance and Administration at Williams College.

The initiative came to life late last year after the selectmen identified priorities they wanted the committee to focus on. The most important is stimulating economic growth by attracting new businesses and residents, but it is tempered by an equally strong resolution to protect existing businesses and institutions as well as the town’s educational system, quality of life, and bucolic environment.

“The town is open to doing whatever we can to improve our vitality without losing our character; it’s something we’re all protective of,” Daley said. “But if the Clark is getting 150,000 visitors a year, the question is, how can we can get them to come to Spring Street to frequent our restaurants and businesses?”

In order to answer this and develop a comprehensive plan, the committee has been divided into three subdivisions with different functions:

• The best-practices group, which measures and evaluates findings about the town’s economic health and strategies for growth compared to congruent communities;
• The town-outreach group, which is focused on implementing communication between the team and residents, businesses, enterprises, and town officials; and
• The reporting group, which has developed an interim report and will create a draft and a final report to be presented to the selectmen in December.

Hogeland and Daley told BusinessWest that data compiled by the outreach subcommittee will weigh heavily in the final report. “We want to make sure we understand and incorporate what residents are looking for,” Daley said.

To that end, the committee has hosted two public forums, which included question-and-answer periods. “They were well-attended and turned into discussions about what kind of town people want this to be; values centered around culture, education, the quality of life we have, and our natural beauty,” Hogeland explained. “People said they like the town the way it is, but would enjoy it if it was a little more economically vibrant.”

The feedback was posted on the town’s website, and a survey with eight questions was included with every tax bill, which could be filled out online or on the questionnaire.

“We received 500 responses, which proved that people are actually interested in what we’re doing,” Daley said. “They included a wide range of suggestions, which points to excitement about our plan.”

Hogeland concurred. “Hundreds of ideas were submitted, and the concerns and ideas people expressed were not just about money and jobs, but about the quality of life and what it’s like to live here,” he said. “Some things were as simple as improving the town website, which we are in the process of doing. But it’s our job to distill all of the ideas and come up with a feasible, actionable focus.”

The outreach group also conducted a forum for the business community, and impediments to growth were identified and ideas were generated to help create a more robust economy.

Meetings of the entire committee are held twice a month, and key individuals present profiles of their work, along with updates on institutional and professional efforts relevant to economic development within the community.

Concrete Progress

Williams College, which has close ties to the town, recently kicked off a huge capital program, which benefits local businesses and tradespeople.

“We have a number of interesting projects underway, but the largest is the construction of our new science facilities,” Puddester said, noting that an addition will be put on an existing building and an old building will be torn down and replaced with a state-of-the-art science center. The cost estimate for the projects is $200 million.

The space for the addition contains two houses, and one that is in good condition will be relocated to a vacant lot this fall. “It’s a similar situation that occurred last year when we built a new dorm,” Puddester said, explaining that a house on the site was purchased by the owner of Guntlow Engineering, who moved it and is using the first floor for business and the second floor as apartments.

The college is also building a $15.5 million, 60-bed dormitory that will be used as swing space when renovations are needed on older dorms, and undertaking a $12.5 million renovation of an old fraternity house on Route 2.

“It’s a restoration of a fabulous building that will be used to house our admissions and financial-aid offices,” Puddester continued. “We’re also renovating the performance space in Chapin Hall, a $5.5 million project.”

In addition, an architect has been hired to design a new, two-story building downtown on Spring Street. The first floor will become a college bookstore with a children’s section, coffee bar, and space for poetry readings, book signings, and other events, while the second floor will contain office space.

The Log, located across the street, is also being restored with $4.5 million from alumni who cherish memories of the place that constituted a primary meeting ground for them before the new Student Center was built.

“It will become a fabulous gathering space for people in the community and will contain a restaurant and area for students to practice poetry readings or standup comedy,” Puddester said.

He added that the college has a terrific working relationship with the town and is doing all it can to help the EDC. The college supported the best-practices subcommittee by supplying it with two interns to collect and analyze data from 12 communities in New England, New York, and Ohio that were chosen for comparison and inspiration.

Economics Professor Stephen Sheppard, also a member of the EDC, is supervising the interns, and Daley said the data they collect will allow the committee to identify key characteristics of successful towns.

“We can bounce it against ideas we have generated and learn what works, then use those programs,” he noted. “We don’t have to reinvent the wheel.”

The town is already on the path to enhanced vitality, however, and construction is taking place in a number of arenas, including the Cable Mills buildings downtown, where Phase I of converting them into apartments is well underway.

A total of 61 units will be constructed during the first phase, and 13 will be dedicated to affordable housing, Hogeland said, adding that the $26 million project is a good example of how the town works with developers via public/private partnerships.

Daley concurred. “We used $1.525 million of Community Preservation Act funds for this because it supports affordable housing, historic preservation, and open space.

“The buildings were empty for over a decade and had started to deteriorate, but the new units will be extremely nice,” he continued. “They will have one to three bedrooms, and the adaptive reuse of the existing infrastructure will increase the economic vitality of Williamstown. When the buildings are filled with people again, it will change the surrounding area.”

Units in the new Highland Woods complex for low-income seniors, built on land donated by Williams College, will also be ready for occupancy this winter and will help replace affordable housing lost when Tropical Storm Irene flooded Spruces Mobile Home Park.

“It contained about 300 residents, many of whom were elderly, and we have done everything possible to make sure they have an opportunity to live here,” Daley said, adding that the town contributed $100,000 in Community Preservation Act funds, boosted by $2.6 million from a FEMA grant, to make the project possible.

“It’s an example of how we work to protect our citizens and shows the character of our town, which is one of the things residents want to preserve; everyone knew someone who lived in the Spruces,” he continued, noting that the project came about as a result of a partnership between the town and three nonprofit organizations.

Implementation Process

Officials on the EDC committee are dedicated to the project, and a draft of strategic priorities will be finalized in October.

“At that point, it will go out for public comment — there will be a lot of publicity, and we will host meetings so people can give us feedback,” Hogeland said, adding that modifications will be made after input is received.

The selectmen will receive the final document in December, which will include strategized priorities, an assessment of feasibility, and the projected impact of change, as well as recommendations about implementation.

“Williamstown has great things coming over the next few years; Williams College has kicked off a huge $278 million capital building plan, and the town has taken steps to deal with housing affordability for families and seniors,” Daley said. “And with the creation of an economic-development plan that focuses on increasing the vitality of our local economy without sacrificing the character of our town, Williamstown will continue to be a great place to live and invest.”

Williamstown at a glance

Year Incorporated: 1765
Population: 7,754 (2010)
Area: 46.87 square miles
County: Berkshire
Residential Tax Rate: $15.61
Commercial Tax Rate: $15.61
Median Household Income: $72,203 (2013)
Type of Government: Town Manager; Board of Selectmen
Largest Employers: Williams College, Steinerfilm, Town of Williamstown
* Latest information available

Sections Sports & Leisure

A Nation of GMs

fantasySportsDPart

Fantasy sports — born decades ago as a niche pastime for baseball überfans who tracked statistics by hand with calculators — has since exploded into an instant-data industry that claims more than 56 million participants. Most of those drafted their football teams last week in anticipation of the season, while others will put up money to redraft each week on sites like FanDuel and DraftKings. One thing is for sure: whether for fun or profit, the fantasy world has changed the way people watch sports — and the leagues, networks, and advertisers couldn’t be happier.

Before Mark McDonald jumped into fantasy football, he’d watch the Patriots on Sunday, and not much else. But now?

“It has dramatically changed my viewing habits,” said McDonald, a professor of Sport Management at UMass Amherst. “Games between horrible teams, games that once meant nothing to me, now I want to watch to see how my fantasy team is doing. I like that sense of control — I’m the general manager, controlling my own team, and watching other players to see who I might pick up. It changes your view of football. Even Thursday nights are must-watch.”

McDonald started playing GM four years ago when fellow faculty members at the Isenberg School of Management invited him into their league. He’s been hooked ever since, and was preparing for drafts in two different leagues the week he spoke with BusinessWest.

He’s not alone. The number of people participating in fantasy sports — football, baseball, basketball, hockey, even golf and auto racing — is expected to reach 56.8 million this year, a staggering increase of 37% from 2013, according to the Fantasy Sports Trade Assoc. (FSTA).

The vast majority play in season-long leagues, going head to head with a different team’s owner each week. But, increasingly, ‘daily’ fantasy sports, played for real money — FanDuel and DraftKings are the two giants of this industry — are becoming more popular. At the end of 2014, the two online services posted a combined $920 million in entry fees from 1.3 million paying users — numbers this year’s participation is expected to far surpass.

“It gives fans another connection point,” said Janet Fink, another UMass professor and chair of the Department of Sport Management. “Fantasy football is much more widely popular than any other fantasy sport, but they’re all growing. And now you have these day-to-day, week-to-week leagues getting more popular as well.”

Indeed, fantasy sports has come a long way from its 1970s origins, when hardcore baseball players played something called Rotisserie, drafting players at the start of the season, then tracking their statistics, by hand and with calculators, and translating those stats into a scoring system. Today, the data is instantaneous, meaning owners can sit on the couch with a smartphone and watch the points roll in.

And, by the tens of millions, that’s exactly what they do.

Fan Fare

Andrew Zimbalist, a professor of Economics at Smith College and one of the world’s foremost sports economists, has observed the impact of fantasy sports on American life, which goes well beyond that annoying guy in the lunchroom on Tuesday complaining about losing by a point because Julio Jones dropped an easy touchdown Monday night.

“It’s something that increases the avidity of fandom and, in some cases, extends fandom,” he explained. “People who are involved in fantasy sports are paying much more attention to the game. They subscribe to more online services and satellite services.

“The other effect they have, to some degree — and it differs by sport — is more generalized fandom,” he went on. “If I’m a Red Sox fan living in Massachusetts, without the fantasy-sports component, I’m following the 25 people on the active Red Sox roster. But if I have Mike Trout in my fantasy-baseball league, if I’ve got Joe Mauer on my team, I’m not only into the Red Sox games, but Angels games and Twins games, etc.”

That sort of changed behavior is something sought after and prized by professional sports leagues, Zimbalist added.

“Football, for a variety of reasons, has long been a national sport; even though fans have a team they follow and support, true football fans will watch two games, and might stay around for Sunday evening,” he explained. “But in the other leagues, like baseball — say you’re a Padres fan living in San Diego. You’re going to watch the Padres games; you’re not going to watch the Giants or Diamondbacks. But some of the fandom becomes nationalized when you have fantasy sports leagues. That is a very valuable component — and it’s a growing fandom.”

No wonder, then, that ESPN hosts the most popular fantasy platform (Yahoo! is the second-largest), while DraftKings recently secured $300 million in funding from Fox Sports, Major League Baseball, the National Hockey League, and Major League Soccer. In return, the company plans to give away $1 billion in prizes this year, more than triple the $300 million it awarded in 2014.

Meanwhile, the larger play-for-cash entity, FanDuel, which pays out more than $10 million in prizes every week, recently raised $275 million from investors, including affiliates of Google, Comcast, and Time Warner.

Janet Fink

Janet Fink

“Research has been done asking whether, if people got too much into fantasy sports, it might decrease their interest in their own team,” Fink said. “In fact, they found quite the opposite. People around here still root for the Patriots, but they flip to the Red Zone to check out their fantasy team. That way, the viewership of games league-wide increases. There’s extra incentive to watch the Chargers versus the Raiders when you wouldn’t do that normally.”

McDonald is familiar with DirecTV’s Red Zone channel, which jumps, all Sunday long, between teams on the cusp of scoring — a fantasy maven’s dream. He noted that his league’s owners get together twice a year for Sunday viewing parties, but they don’t watch the Patriots; they watch Red Zone. “One aspect to fantasy that’s a bit negative is how it impacts viewing your favorite team.”

Fink has read studies showing that, while some fantasy hobbyists remain more interested in their home-state team, others come to identify more with their fantasy players and seek them out on TV instead. “But in most cases,” she added, “it’s probably a very complementary relationship.”

Speaking of relationships, McDonald believes fantasy football has strengthened connections between the people he works with at Isenberg.

Mark McDonald

Mark McDonald

“As with any business school, we have a bunch of different departments — accounting, finance, management, marketing … seven or eight in all. There are faculty members I might not otherwise interact with, and now, if I run into the owner I’m playing against that week, we’ll get some friendly trash talking going on in the hallway. You get to know each other. We find ways to get together now.”

Real Money

Advertisers covet the fantasy-sports market, according to the FSTA, which reports that team owners are mostly college-educated with an average household income topping $75,000. At last measure, 66% of participants were male, and 34% female, but those figures have been steadily moving toward each other in recent years.

However, the daily and weekly games at FanDuel and DraftKings remain almost exclusively the domain of men. Meanwhile, a survey of more than 1,400 players by Eilers Research found that more than 40% of these players have reduced the amount of time they devoted to traditional fantasy leagues.

“Everyone I know is pretty much in it for season-long fun, low-stakes games. But I am concerned that our students are increasingly drawn to that world,” McDonald said of the high-risk sites, saying they’re occupying a role that online poker recently dominated.

But — because of the obvious risk involved — is it legal? The Unlawful Internet Gambling Enforcement Act (UIGEA) of 2006, intended to regulate the financial institutions that act as the monetary link between gamblers and Internet casinos, seems to say yes.

While some states — Arizona, Iowa, Louisiana, Maryland, Montana, and Vermont — have enacted their own laws muddying the waters around this issue, the vast majority of states, including Massachusetts, have not.

That leaves the UIGEA as the go-to authority, and the federal law specifically does not regulate games in which “all winning outcomes reflect the relative knowledge and skill of the participants and are determined predominantly by accumulated statistical results of the performance of individuals (athletes, in the case of sports events) in multiple real-world sporting or other events.”

In other words, in the eyes of the law, fantasy sports are considered games of skill, not luck.

McDonald, again noting the excitement of a weekly draft, worries about their appeal and the potential for addiction and financial trouble, no matter how shrilly FanDuel and DraftKings shout about millions in winnings on their ubiquitous radio ads.

“It’s so exciting to redraft and select your team every week,” he told BusinessWest. “They may think the way we old guys play is slow and boring. If you have injuries early in the season, it can kill you. But with the weekly games at DraftKings and FanDuel, you get away from that, and every week is a new opportunity to make choices.

“But,” he went on, “people do put a lot of money at risk, and I think it’s addicting. It’s like crack to fantasy sports players. It’s a weekly high, and in a sport like baseball, it could be a daily high.”

For now, McDonald considers himself firmly in the camp of more than 55 million people who have become amateur GMs not for big payouts, but for the fun, the challenge, and the camaraderie.

“It’s a social thing that enhances the viewing experience,” he said. “For me, personally, putting money at risk would take some of the fun out of it; I think it would be very stressful.”

After all, trash talk is stressful enough.


Joseph Bednar can be reached at [email protected]

Sections Sports & Leisure

Pioneer Volley

George Mulry

George Mulry stands in front of one of the many displays at the Volleyball Hall of Fame, which is seeing a rise in visitorship.

In 1895, William Morgan invented a game he called ‘mintonette’ for adult males at the Holyoke YMCA in hopes of retaining members who were leaving because they found another recently invented game, basketball, to be too violent.

“He was the Y’s physical-education director, and he created the sport so middle-aged businessmen would have something to do on their lunch break,” said George Mulry, executive director of the International Volleyball Hall of Fame in Holyoke. “The name of the game was changed to volleyball a year later by a professor at Springfield College, and today, it’s played by more than 880 million people. It is an international powerhouse sport, the second-most-popular game in the world, and one of the most popular at the Summer Olympics.”

Indeed, the game has come a long way since it began in a small gymnasium in Holyoke. It ranks as one of the top sports in nine countries, and the Fédération Internationale de Volleyball (FIVB) boasts 220 members, making it the largest sports federation in the world.

“I see more people smiling when they are playing volleyball than I do in any other sport; it’s a great game, and people at any level not only enjoy it, but appreciate the camaraderie it promotes,” said Charlie Diner, a member of the Hall’s board of directors. “Volleyball is a game that is fun.”

In many ways, the Hall of Fame created to honor the games, founder, legacy, and greatest players, coaches, and contributors has followed a somewhat similar path.

It started in a closet in Wistariahurst Museum, with some additional space in Holyoke City Hall for storage. It has moved a few times over the years, but has generally struggled to find adequate space and resources to properly tell the game’s intriguing story.

But the Hall has gained some much-needed momentum in recent years, building awareness, gaining visitorship, hosting more events, and adding new displays to capture the game’s progression and impact on society.

Visits to the museum are on the rise, and today, 4,000 to 5,000 guests embark on the self-guided tour inside the space each year. One thing they particularly enjoy is trying on the Gold Medal won by Maurico Lima at the 1992 Summer Olympics. The athlete was inducted in 2012 and donated the medal to the museum, along with other memorabilia.

“Many people pose for photos wearing it around their necks. It’s a popular thing to do,” Mulry said. “Donating items is a way for Hall of Famers to keep their legacy going.”

The nonprofit changed its name from the Holyoke Volleyball Hall of Fame to the International Volleyball Hall of Fame last year to reflect the fact that it has been inducting international players for some time. This will be the Hall’s 30th year holding the ceremonies, and so far, 125 inductees from 21 countries have been honored.

But the museum operates on a tight annual budget of $215,000. Mulry is the only full-time employee, and the museum relies heavily on fund-raisers, donations, and sponsors to keep it operational.

For this issue and its focus on sports and leisure, BusinessWest offers some quick history lessons on the sport of valleyball and a detailed look at how its shrine is scoring points as it strives to gain relevance and increase visitorship.

Spike in Interest

A display of large, colorful panels

A display of large, colorful panels with photos documents volleyball’s historical timeline.

Mulry told BusinessWest the Hall of Fame has always had close ties to Springfield College, a relationship that began when Morgan met James Naismith, who founded the game of basketball in 1891 while teaching at the International YMCA Training School (now Springfield College).

Morgan was on Northfield Mount Hermon’s football team, and after watching him play during a game at the college, Naismith successfully recruited the young athlete and brought him to Springfield College. “He had wanted to become an engineer, but abandoned those plans to teach physical education,” said Mulry.

After graduating, Morgan became director of physical education at the Holyoke YMCA and gave birth to his own game. “He borrowed from a lot of different sports to create it. He took the net from tennis, the ball from basketball, and the innings from baseball, which were used when the game was first played,” Mulry explained.

The game of mintonette received its new name after it was introduced to the public at a tournament at Springfield College that was held during a national conference for YMCA directors. “Professor Alfred Halsted decided volleyball was a more appropriate name because the players were volleying the ball across the net,” Mulry said. “After the demonstration, the game spread through the nation’s YMCAs, then was adopted by the military because the troops were looking for something to do that was not physically taxing.

“The YMCAs took the game to the Philippines and a few other countries, but the military introduced it to Europe and the rest of the world during World War I,” he went on, “and the level of play increased dramatically.”

The first national championship was held in 1922 at the Brooklyn YMCA, but the game was played on an almost a purely recreational basis through the early 1930s. However, a dramatic change occurred in April 1947, when representatives from 14 nations formed the FIVB and began recruiting teams from across the world to play in tournaments.

The first world championship for men was held in 1949, followed by the first world championship for women in 1952, and the game reached an even broader audience a dozen years later when it was introduced and played at the Tokyo Olympics by both men’s and women’s teams. Beach volleyball wasn’t added for another 32 years, however, and that inaugural Olympic competition took place in Atlanta.

Despite the game’s popularity, it wasn’t until the early ’70s that anyone proposed creating a museum to house memorabilia and recount the game’s history and the success of its players.

“At that time, the Greater Holyoke Chamber of Commerce was looking for ways to position the city and make it interesting to tourists,” Mulry noted, adding that, even though it established an ad hoc committee to promote the idea of Holyoke becoming home to a Volleyball Hall of Fame, the only thing it did was host an tournament for YMCA teams.

However, in 1978, the Holyoke Volleyball Hall of Fame was officially incorporated, and the first induction ceremony was held in 1985. But the organization still didn’t really have a home.

Points of Interest

“All it consisted of was a closet in Wistariahurst Museum and space in City Hall that was used to hold memorabilia,” Mulry said, adding that things changed in 1987, when the city of Holyoke gave the Hall an area in a building on Dwight Street to use free of charge. “The space was small, and the only things put on display were a few jerseys, nets, and uniforms,” Mulry said.

However, when the building was renovated a year later, the museum was given an area three times larger, which encompassed 4,500 square feet.

Mulry told BusinessWest it was only supposed to be a temporary home, and a capital campaign was launched with the goal of raising $27 million for a new building. “An architect was hired, and 15 possible sites were looked at before it became clear that it wasn’t feasible to raise that amount. So, the temporary space became our permanent home.”

Although a few exhibits were added at that time, the majority of displays, as well as the annual events the organization stages, have been developed over the last four years as officials take a proactive stance to attract new visitors and increase interest in the sport.

Their efforts were helped two years ago, when the museum received additional space in the building, which allowed them to move their archives there.

“We’re categorizing them, and we created a special exhibit titled ‘Volleyball in the Military,’ a 1964 Olympic exhibit, and we continue to put single artifacts on display,” Mulry said. “We also set an area aside for local events, and have hosted a lot of receptions over the past two years.”

Glass display cases

Glass display cases for current inductees house donated memorabilia, including photos, uniforms, medals, and other significant keepsakes.

Popular tournaments include the annual Police and Fire Challenge, which pits members of the New York City fire and police departments against teams composed up of emergency personnel from across New England. “There is a great rivalry between the Holyoke and Springfield teams,” Mulry said, adding that they are among many groups that participate.

During last year’s tournament, state Sen. Don Humason and state Rep. Aaron Vega unveiled a new exhibit titled “Humanity and Sports,” which was dedicated to two members of the New York City team who lost their lives in 9/11. “It has been one of our most well-received displays,” Mulry said.

In addition, the Hall of Fame began holding the Spalding Western Mass. Boys & Girls High School All-Star Games and the Massachusetts Boys & Girls High School All-State Games in Holyoke high schools four years ago, which include free clinics for players ages 10 to 12 throughout Western Mass.

To carry out these various programs, the Hall relies heavily on support from the community and, especially, Holyoke-based businesses and institutions.

“What we do would not be possible without the business community; they help offset our expenses, and we are certainly grateful for their help,” Mulry said, adding that the city of Holyoke, Holyoke Medical Center, and Holyoke Gas and Electric are major sponsors, while Dinn Brothers and the Dowd Agencies have been sponsors for more than a decade.

“They continue to make significant contributions and fund our induction ceremonies and events. PSI 91 is our newest sponsor, and we have many other local firms that support us,” he noted.

The organization also relies on an annual appeal, and donations are collected from 40 participating regions under the umbrella of USA Volleyball, which provides a dollar-for-dollar match, resulting in about $30,000 each year.

“They certainly see the value in having the museum on U.S. soil,” Mulry said, as he discussed how he and the 15 members of the board of directors are doing all they can to promote interest in the museum. “We’re working with the governing body of the Fédération Internationale de Volleyball to finalize an agreement that would make us the official repository for artifacts in the world. We expect make an announcement about it in October during the induction ceremony.”

That will allow the Hall to open its fund-raising to the 220 federations associated with the FIDV, and additional funds raised will be used to make improvements and update the displays.

Net Gains

“We’re the one true Volleyball Hall of Fame for the world, and anyone who is at all interested in the history of any sport should come here,” said Mulry. “We offer people a chance to see artifacts and learn about a sport that started out in Holyoke.”

Diner agreed. “We’re trying to expand awareness of the sport and its history to help grow the game, and this is a good place for community organizations to hold events. It’s steeped in Holyoke’s history,” he said.

It’s an intriguing history indeed, and it’s likely that Morgan could never have imagined that the simple game he created for aging businessmen would become a hugely popular sport played in nations throughout the world.

Meanwhile, the sport’s Hall of Fame still has considerable work to do to build its profile and visitorship, but it is making net gains — in many different respects.

Chamber Corners Departments

A schedule of Western Massachusetts Chambers of Commerce events September 7, 2015

ACCGS

www.myonlinechamber.com
(413) 787-1555

• Sept. 16: ACCGS September 2015 Speed Networking, 3:30-5 p.m. at Loomis Lakeside at Reeds Landing, 807 Wilbraham Road, Springfield. Network in a fast-paced, round-robin format, then stay for the After 5. Speed Networking admission includes admission to the After 5. For more information, call Sarah Mazzaferro at (413) 755-1313. Cost: $20 for members in advance), $25 for members at the door, $25 for non-members.
• Sept. 16: ACCGS September 2015 After 5, 5-7 p.m., at Loomis Lakeside at Reeds Landing, 807 Wilbraham Road, Springfield. Say goodbye to summer at the lake. For more information, call Sarah Mazzaferro at (413) 755-1313. Cost: $5 for members, $10 for non-members.
• Sept. 22: ACCGS September 2015 Pastries, Politics, and Policies, 8-9 a.m., at the TD Bank Conference Center, 1441 Main St., Springfield. Featuring state Sen. Benjamin Downing, chair of the Joint Committee on Telecommunications, Utilities, and Energy. For more information, call Sarah Mazzaferro at (413) 755-1313. Cost: $15 for members, $25 for non-members.

AMHERST AREA CHAMBER OF COMMERCE

www.amherstarea.com
(413) 253-0700

• Sept. 9: After 5, at Amherst Golf Club, 365 South Pleasant St., Amherst. Sponsored in part by Restore Physical Therapy and Wellness, LLC. Gather for cocktails and light refreshments and mix and mingle with other fellow businessmen and women. Cost: $10 for members, $15 for non-members. To register, visit www.amherstarea.com or call the chamber office at (413) 253-0700.
• Sept. 18: Chamber Breakfast, 7:15 a.m., at the Marriott, 423 Russell St., Hadley. Guest speaker: Ryan Bamford, director of UMass Athletics. Cost: $15 for members, $20 for non-members. To register, visit www.amherstarea.com or call (413) 253-0700.

GREATER CHICOPEE CHAMBER OF COMMERCE

www.chicopeechamber.org
(413) 594-2101

• Sept. 10: Auction/Beer & Wine Tasting, 6-9 p.m., at the Delaney House, 3 Country Club Road, Holyoke. Presented by Chicopee Savings Bank. Cost: $35 per person. For more information or to register, visit www.chicopeechamber.org

 • Sept. 11: CEO Luncheon with Charlie Epstein of Epstein Financial, 11:45 a.m. to 1 p.m., at Collegian Court restaurant, 89 Park St., Chicopee. Cost: $25 for members, $35 for non-members.

• Sept. 16: Salute Breakfast, 7:15-9 a.m., at LifePoint Church, 603 New Ludlow Road, Chicopee. Cost: $23 for members, $28 for non-members. For more information or to register, visit www.chicopeechamber.org.

• Sept. 23: Business After Hours, 5-7 p.m., at Marcotte Ford, 1025 Main St., Holyoke. Cost: $10 for members, $15 for non-members. For more information or to register, visit www.chicopeechamber.org.

GREATER HOLYOKE CHAMBER OF COMMERCE

www.holycham.com
(413) 534-3376

• Sept. 16: Annual Clambake 2015, 5-7 p.m., at Holyoke Country Club, One Country Club Road. Treat your client to golf or make this your employee appreciation dinner. Purchase Clambake tickets in advance and play golf (with cart) for $15. Jazz on the patio by Simmer Music. Prize packages auction; win a chance to enter a hole-in-one putting contest to win $1,000. Cost: $35 per ticket, with a 10% discount for seven or more tickets.
• Sept. 17: Leadership Holyoke 2015-16, 8 a.m. to 4:30 p.m., city tour. Meet at Holyoke Community College, and
tour the Massachusetts Green High Performance Computing Center. Get an overview of community demographics and history, and meet community leaders. A series of seven days comprise Leadership Holyoke 2015-16. Faculty members from HCC will participate as instructors and facilitators. Community leaders will participate as speakers and discussion leaders. Program locations subject to change. The program will teach participants to apply skills in an organizational setting, expand the individual’s problem-solving methods, skills, and strategies for achieving change; explore leadership styles that are critical to the effective service of potential volunteers; and give participants an in-depth look at the community’s resources, assets, challenges, and opportunities. For business people learning to become community leaders, tuition is $595, due at the start of the course. The fee also covers continental breakfasts, the graduation luncheon, and a trip to the State House in Boston.

GREATER NORTHAMPTON CHAMBER OF COMMERCE

www.explorenorthampton.com
(413) 584-1900

• Sept. 9: Northampton Chamber Monthly Arrive@5, 5-7 p.m., at the Academy of Music. Arrive when you can, stay as long as you can. A casual mix and mingle with your colleagues and friends. Sponsored by Thornes Marketplace, Johnson & Hill Staffing Service, and BusinessWest. Cost: $10 for members.

• Sept. 15: 2015 Workshop: “Spicing up Your PowerPoint Presentations,” 9-11 a.m., at the Greater Northampton Chamber of Commerce, 99 Pleasant St., Northampton. Presented by Pioneer Training. This workshop will focus on using PowerPoint features to take a presentation beyond a simple set of bulleted slides. You’ll learn to how to change slide layouts and designs easily and how to add tables, Smart Art, graphic effects, sound effects, and video to your presentation. You’ll also learn to work with master slides to make global changes to a presentation easily. The workshop will also focus on adding animations to text and objects on slides, as well as adding transitions between slides. You’ll learn how to rehearse the presentation and keep track of timing, how to annotate slides during a presentation, and a variety of handy shortcuts to use while giving a presentation. The workshop will also cover the options for printing a presentation, including how to print notes pages for the presenter and workshop participants. You’ll also learn how to add charts to a presentation, as well as a series of do’s and don’ts  for effective presentation design. Cost: $20 for members, $30 for non-members. RSVP is required, and space is limited. To register, e-mail [email protected].

• Oct. 7: October Arrive @ 5 Open House, 5-7 p.m., at the Greater Northampton Chamber of Commerce. Sponsored by Pioneer Training, Innovative Business Systems, and Florence Savings Bank. Cost: $10 for members.

GREATER WESTFIELD CHAMBER OF COMMERCE

www.westfieldbiz.org
(413) 568-1618

• Sept. 9: September After 5 Connection, 5-7 p.m., at Tekoa Country Club, 459 Russell Road, Westfield. Refreshments will be served. Bring your business cards and make connections. To register, call Pam at the chamber office at (413) 568-1618. Cost: $10 for members, $15 cash for non-members.

• Sept. 14: Mayor’s Coffee Hour, 8-9 a.m. Join us for our monthly Mayor’s Coffee Hour with Westfield Mayor Dan Knapik, hosted by Mestek. This event is free and open to the public. Call Pam at the chamber office at (413) 568-1618 to register for this event so we may give our host a head count.

• Sept. 18: September Chamber Breakfast, 7-9 a.m., at the 104th Fighter Wing ANG, 175 Falcon Dr., Westfield. Platinum sponsor: Baystate Noble Hospital. Gold sponsor: United Bank. Silver sponsor: United Way of Pioneer Valley. For more information or to donate a raffle item, call Pam at the chamber at (413) 568-1618.

WEST OF THE RIVER CHAMBER OF COMMERCE

www.ourwrc.com
(413) 426-3880

• Sept. 17: Networking Lunch, noon to 1:30 p.m., at Crestview Country Club in Agawam. Must be a member or guest of a member to attend. Enjoy a sit-down lunch while networking with fellow chamber members. Each attendee will get a chance to offer a brief sales pitch. The only cost to attend is the cost of lunch. Attendees will order off the menu and pay separately the day of the event. Please note, we cannot invoice you for these events. For more information, call the chamber office at (413) 426-3880, or e-mail [email protected]

• Sept. 24: Breakfast Seminar, 7-9 a.m., at Oakridge Country Club, Feeding Hills. Admission: $25 for chamber members, $30 for non-members. For more information and tickets, call the chamber office at (413) 426-3880, or e-mail [email protected].

Agenda Departments

Northampton Jazz Festival

Sept. 8-12: The 2015 Northampton Jazz Festival will begin Tuesday, Sept. 8 with a performance at the Northampton Jazz Workshop and various other performances during that week, culminating with the main-stage, all-day event on Saturday, Sept. 12. The main concert event will take place from 11 a.m. to 10 p.m. in downtown Northampton on Hampton Avenue, behind Thornes Marketplace. At Saturday’s signature performance, which is free and open to the public, featured performers will include the Gretchen Parlato & Lionel Loueke Duo, the Zaccai Curtis Latin Jazz Quartet featuring Ray Vega, the Edmar Casteneda Trio, Pete McGuinness, the Jeff Holmes Quartet, and the Franz Robert/Benny Woodard Trio featuring Conner Duke. Paul Arslanian, co-creative director of the Northampton Jazz Festival, said the lineup for this year’s main event is unique from that of previous years. “We’re featuring young, unique voices and artists who are exploring different avenues of jazz. We’re hoping to showcase a wide variety of jazz genres.” The week’s events begin Tuesday, Sept. 8 with a performance by tenor saxophonist Felipe Salles at the Northampton Jazz Workshop at the Loft at the Clarion Hotel, starting at 7:30 p.m. Saxophone students from UMass Amherst will be performing with Salles, along with the Green Street Trio. From Wednesday, Sept. 9 to Friday, Sept. 11, Downtown Struts are planned in Amherst, Easthampton, and Northampton, respectively. The struts will give music lovers a chance to explore many different venues in each town and hear local and regional jazz musicians perform. David Picchi, co-creative director of the Northampton Jazz Festival alongside Arslanian, said performers for the Amherst Downtown Strut on Wednesday, Sept. 9 are still being finalized. However, Free Range Cats will be one of the bands featured. On Thursday, Sept. 10, the Easthampton Downtown Strut, which will commence at 5:30 p.m., will feature the Pangeans in front of the Old Town Hall, the Nancy Janoson Trio at Galaxy, and the Carol Smith Trio at Nini’s Ristorante. The Northampton Downtown Strut on Friday, Sept. 11 will include seven additional bands, starting at 6 p.m.: Mtali Banda Oneness Project on the Northampton Court House lawn, the O-Tones at McLadden’s, the Claire Arenius Trio at One Bar & Grill, the Scott Mullett Trio at the Deck Bar, the Jeremy Turgeon Quartet at Ibiza Tapas Wine Bar, FlavaEvolution at Sierra Grille, and Mammal Dap at Bishop’s Lounge. The main performances on Saturday, Sept. 12 will kick off with the Jazz Futures Stage on the Hampshire Courthouse Lawn with student bands from six local schools: UMass Amherst, Amherst College, Holyoke Community College, Greenfield Community College, Pioneer Valley Performing Arts High School, and Northampton Community Music Center. The Saturday main-stage concert will be hosted by two notable emcees from New England Public Radio. Tom Reney, host of the radio show Jazz à la Mode, will announce the performers in the first half of the festival, followed by Kari Njiiri, host of Jazz Safari and a senior news reporter for NEPR. In addition, at least 10 food trucks will be on site to offer such fare as pizza, sausage, organic burgers, and ice cream throughout the day. The second annual Northampton Jazz Festival Home Brew Challenge will take place from 3 to 5 p.m.; regional home brewers will have an opportunity to put their brews to the test with guest tasters. For more information or to help sponsor the event, contact Yvonne Mendez at [email protected]. Jazz fans can get more information at www.njfest.org. Major sponsors include Baystate Urgent Care, TD Bank, North Coast Brewing Co., Thelonius Monk Institute of Jazz, UMass Fine Arts Center, Northampton Arts Council, MassLive, McLadden’s, Northampton Jazz Workshop, Silverscape Designs, Florence Bank, the Artisan Gallery, Hampshire Hospitality Group, the Clarion Hotel, 90+ Cellars, Delap Real Estate, Lia Auto Group, Log Cabin/Delaney, Thornes Marketplace, and Daury Wealth Management.

Diversity & Inclusion Interactive Workshop

Sept. 10: Exploring unconscious bias will be the topic for discussion at the 2015 Diversity & Inclusion Interactive Workshop, sponsored by Baystate Health, to be conducted Thursday, Sept. 10 at the MassMutual Center in Springfield. The event is open to the public. Participants can select either the morning session from 7:30 a.m. to 12:15 p.m. or a repeated session from 1 to 5:45 p.m. “At Baystate Health, we understand that diversity and inclusion are a business imperative. In alignment with our business and development goals, and in support of the community, we are pleased to offer hands-on education and best-practice workshops to the region’s diversity champions and leaders, including our own employees,” said Dr. Mark Keroack, president and CEO of Baystate Health. During the half-day interactive learning experience, skills will be gained in decision making, building inclusive teams and cultures, intercultural communications, and increasing employee engagement. Attendees will have an opportunity to better understand the science, research, and impact of unconscious bias; become aware of their own background and its impact on individual perceptions; explore functions of the unconscious mind and their impact in the workplace; apply new strategies for practicing more conscious awareness to concrete action steps; and recognize the business case for a reinvented approach to diversity and inclusion. Presenters include principal consultant and keynote speaker Rosalyn Taylor O’Neale, who will be joined by Armers Moncure, Joe Gerstandt, and Melanie Miller, all from Cook Ross, a premier diversity and inclusion consulting firm. Registration, which includes parking, is $150. To register, visit baystatehealth.org, then click “About Us,” then click “Diversity and Inclusion.” For more information, call (413) 794-7722.

Walk for Love Walkathon and Barbecue

Sept. 12: Come celebrate the 90th anniversary of Shriners Hospitals for Children in Springfield at the sixth annual Walk for Love Walkathon and Barbecue. This easy, three-mile walk begins at the hospital and continues through Van Horn Park and back to the hospital for a barbecue. The day of family fun includes Shrine clowns, Zoo on the Go, K-9s for Kids, face painting, a photo booth, music, food, and more. Registration begins at 9 a.m., and the walk begins at 10 a.m.The barbecue and entertainment run from 11 a.m. to 1:30 
p.m. The event will be held rain or shine. Registration fee for walkers and non-walkers alike is $25 per person,
$5 for children 12 and under, and $40 per family. A waiver must be signed to participate in the walkathon. No pets are allowed, except for service animals. Free parking will be available at the Boys and Girls Club located directly across from Shriners Hospital on Carew Street. All proceeds from this event benefit Shriners Hospitals for Children in Springfield. Register online at www.walkforlove.org. Forms will also be available on the day of the walk. For additional information, contact Lee Roberts, the hospital’s public relations specialist, at (413) 755-2307 or [email protected].

Dinner Forum on Business Decision Making

Sept. 16: The UMass Amherst Family Business Center will present a dinner forum from 5 to 8:30 p.m. at the Clarion Hotel and Conference Center in Northampton. The program is called “Effective Business Decision Making in the Fast-changing Environment of the 21st Century.” How many decisions do you make in the course of each business day? How often are they based on a gut feeling, versus measurable, relevant data? How accurate is your gut, and how well can you really tune into it? And how do you know which data is accurate, not to mention relevant? How can you be sure you’re considering all the consequences? Are you reaching for solutions that worked before, not sure they’re what is needed for more complex dilemmas? Are you influenced by biases you’re not even aware of? This presentation could help you, by exploring the practical aspects of the latest research on effective decision making and how family and closely held businesses are using it to create success. Presenters include Vana Nespor, chief learning officer and dean of Online and Adult Studies at Bay Path University, and Tom Loper, associate provost and dean of Bay Path’s graduate Business program. Call Ira Bryck, Family Business Center director, at (413) 545-4545 for more information.

Status Report on Casinos

Sept. 18: Stephen Crosby, Massachusetts Gaming Commission chair, will be the keynote speaker for the upcoming Greater Westfield Chamber of Commerce September Breakfast. His presentation is titled “A Status Report on Casinos in Massachusetts — and What is Unique About Them.” The breakfast will be hosted by the 104th Fighter Wing located at 175 Falcon Dr., Westfield. Baystate Noble Hospital is the platinum sponsor. The gold sponsor is United Bank, and the silver sponsors are Tighe & Bond and United Way of Pioneer Valley. The coffee-bar sponsor is Spherion Staffing. Registration begins at 7 a.m.; breakfast will be served at 7:20 a.m., and the program will end by 9 a.m. The cost is $25 for chamber members and $30 for non-members. Registration is mandatory for the breakfast, and a driver’s license is required for entry onto the ANG base. Contact Pam Bussell at (413) 568-1618 to reserve tickets or to donate a door prize, or e-mail [email protected].

‘Fall Back in Time’ at Holyoke Merry-Go-Round

Sept. 18: The Holyoke Merry-Go-Round, the prized carousel with a storied history that dates back to the early 1900s, announced a “Fall Back in Time” fund-raiser to remember the magic of Mountain Park, to be held at the carousel site, 221 Appleton St., from 6 to 10 p.m. Tickets are on sale now for the event, which will support the ongoing maintenance and operation of the ride. The Holyoke Merry-Go-Round — also known as Holyoke’s Happiness Machine — has delighted children and families since the 1920s, when it was featured at Mountain Park, an amusement park on the side of Mount Tom. The carousel arrived in Holyoke for the 1929 season and remained in Mountain Park until its closure in 1987. The fund-raiser will feature food and a cash bar prepared by the Log Cabin; live music including sax player Tom Tisdell, his musicians, and a banjo player; train rides to the mall and back provided by the Pioneer Valley Railroad; and carousel rides. Tickets are $45 per person or $400 for a table of 10. A grand raffle will also be held, with $8,000 in prizes: $5,000 for first place, $2,000 for second place, and $1,000 for third place. Raffle tickets are $100 each. Event and raffle tickets are available now at the Holyoke Merry-Go-Round concession or by calling Meghan O’Connor at (413) 427-7629 or Susan Leary at (413) 592-7573. For more information or to purchase tickets, call (413) 538-9838 or visit holyokemerrygoround.org.

Mutts & Mimosas

Sept. 20: Dakin Humane Society has been awarded a $7,500 grant from the Petco Foundation as the Top Dog sponsor of Dakin’s annual fund-raiser, Mutts & Mimosas. The brunch event will take place from 11 a.m. to 2 p.m. at Quonquont Farm & Orchard in Whately, rain or shine. Guests, who are encouraged to bring their dogs, can enjoy a make-your-own mimosa bar, live traditional Irish music, a raffle and silent auction, apple-picking, dog-walking trails, and other fun activities. The food will be catered by Seth Mias, and an optional dog meal is available for $10. Event attendees are asked to bring dry or canned cat food to support Dakin’s Pet Food Bank program. Tickets are $50 per person and can be ordered online at www.dakinhumane.org or by calling event manager Gina Ciprari at (413) 781-4000, ext. 136. According to Dakin Executive Director Leslie Harris, “Mutts & Mimosas has become a tradition among Dakin supporters and dog enthusiasts around the region, and we’re happy to know that they look forward to coming to this event with their dogs each year. With Petco Foundation’s support, we will be able to leverage other donations to Mutts & Mimosas and extend our services to more animals and their people.” Other sponsors for Mutts & Mimosas include Gage-Wiley & Co. Inc., Walter’s Propane, Sarah’s Pet Services, Rice Family Foundation, Five Star Building Corp., WHMP, WMAS, Western Mass News, MassLive.com, and Quonquont Farm & Orchard.

Get On Board!

Oct. 8: OnBoard, a Springfield-based nonprofit organization that matches qualified individuals and area boards of directors, is inviting local organizations and businesses to participate or become a sponsor in the “Get On Board!” event in October. The event, to be held from 5 to 7 p.m. at the Naismith Memorial Basketball Hall of Fame, will connect local organizations with individuals looking to increase their community involvement. OnBoard was founded in the mid-’90s by attorney Ellen Freyman of Shatz, Schwartz & Fentin, P.C. The group’s mission is to help organizations expand their governance diversity by enlisting women, people of color, and other under-represented populations to their boards of directors/trustees, committees, and advisory groups. OnBoard has been connecting qualified people in the Greater Springfield area with organizations seeking leadership that reflects the diversity of the region. “Our goal with ‘Get On Board!’ is to facilitate an introduction of new talent and organizations around Greater Springfield,” said Freyman. “Diversifying your board of directors by recruiting members of under-represented populations can provide you with insight into different ways to engage with the community at large. Our goal is to create new relationships for both the individuals and the organizations who will benefit from each other’s resources and experience.” The cost for organizations to register to participate in the event is $100 before Aug. 31 and $125 if submitted after Aug. 31. As a nonprofit organization itself, OnBoard relies on the support of local businesses in order to hold ‘Get On Board.’ A number of funding options are available to local businesses who are interested in contributing to the event, including a $500 community-partner sponsorship and a $1,000 general-sponsorship opportunity. To register or become a business sponsor, visit www.diversityonboard.org.

Williamstown Film Festival Presents Wind-Up Fest

Oct. 15-18: The annual Williamstown Film Festival (WFF), now in its 17th year, welcomes big changes with new faces, a new name, and new programming focus. Slated for Oct. 15-18, WFF Presents: Wind-Up Fest is a nonfiction festival with documentary film as its backbone. Other forms of nonfiction will be in conversation with documentaries, including long-form journalism, radio podcasts, photography, and social-practice art. The event’s new artistic director, Paul Sturtz, is also the co-director at the True/False Film Fest in Columbia, Mo., and its new managing director, Sandra Thomas, is the former executive director of Images Cinema in Williamstown. “Our aim is to provide a unique, distinctive event for North Adams and Williamstown while serving as a destination festival for lovers of nonfiction. We are living in a time when nonfiction storytelling is offering one of the most vital, urgent ways forward,” Sturtz said. The festival will be curated by Sturtz, who was selected (along with his True/False co-director David Wilson) as one of 40 people in the inaugural Indiewire Influencers list, described as “visionaries that are changing the course of film.” With the addition of Sturtz and return of Thomas, the board of directors announced the retirement of festival Executive Director Steve Lawson. The festival has offices in North Adams and Williamstown and can reached at [email protected] or (413) 458-9700.

51st Anniversary Noble Ball

Oct. 17: Baystate Noble Hospital is preparing for the 51st Anniversary Noble Ball co-chaired by the Queenin family: Kevin, Barbara, Jay, Janine, Jon and Lisa. “Magic of Motown – Motor City Review” will take place the MassMutual Center in Springfield. More than 800 guests are expected to attend the black-tie event, which will feature live entertainment, silent and live auctions, formal dinner, cocktails, dancing, and more. Since the first ball in 1959, the Hospital has used this signature event to raise money for operating funds, building improvements, equipment purchases, and more. Proceeds from this year’s ball will be added to last year’s funds and used to enhance Baystate Noble’s entrance and reception area to provide updated ADA (Americans with Disabilities Act) access. “Our goal is to make Baystate Noble easily accessible for all,” said Allison Gearing-Kalill, vice president of Community Development. For more information or to purchase tickets, visit www.baystatenoblehospital.org/ball or e-mail [email protected].

Western Mass. Business Expo

Nov. 4: Comcast Business will present the fifth annual Western Mass. Business Expo at the MassMutual Center in downtown Springfield, produced by BusinessWest and the Healthcare News in partnership with Go Graphix and Rider Productions. The business-to-business show will feature more than 100 booths, seminars and Show Floor Theater presentations, breakfast and lunch programs (the former featuring Harpoon Brewery CEO Dan Kenary as keynote speaker), and a day-capping Expo Social. Current sponsors include Comcast Business, presenting sponsor; Health New England, Johnson & Hill Staffing Services, MGM Springfield, and Wild Apple Design, director-level sponsors; the Isenberg School of Business at UMass Amherst, education sponsor; Elms College, information-center sponsor; and 94.7 WMAS, media sponsor. Additional sponsorship opportunities are available. Exhibitor spaces are also available; booth prices start at $750. For more information on sponsorships or booth purchase, call (413) 781-8600, ext. 100.

Daily News

SPRINGFIELD — The Springfield Preservation Trust’s City of Homes 2016 Calendar will be for sale at the 43rd annual Mattoon Street Arts Festival on Sept. 12 and 13.

Calendars cost $15 each and showcase 12 seasonal photographs of historic homes in Springfield. Proceeds help support the Springfield Preservation Trust’s (SPT) work promoting and advocating for historic places in Springfield.

The organization, known for its work preserving of the architectural heritage of Springfield, decided that creating a calendar featuring the historic homes of Springfield was a good way to promote local preservation, education, and advocacy efforts, while at the same time showcasing the character the city has to offer. This is the second year the SPT has produced such a calendar.

According to Tim Cummings, SPT calendar committee chair, “each month highlights an architectural style represented in Springfield and features a photograph of a property representative of that style. It was a great project which was more than a year in the making, and we had many more styles and properties to highlight than we had months of the year, making our job very difficult. The calendar committee, comprised of Marilyn Sutin and Denise Moccia, really got out there and tried to feature as many of the hidden gems of Springfield as possible.”

Following the Mattoon Street Arts Festival, the calendar will be available online at springfieldpreservation.org, at select Springfield retail outlets during the holiday season, and at upcoming SPT events, including the Cemetery Tour in October.

Daily News

SPRINGFIELD — Springfield Technical Community College (STCC) will kick off its 2015-16 Diversity Series with an appearance from bestselling author and youth advocate Wes Moore on Wednesday, Sept. 30 at 11 a.m. in the Scibelli Hall gymnasium.

Moore — a veteran, Rhodes scholar, and founder of BridgeEDU — has authored several successful books, including The Work: My Search for a Life That Matters; The Other Wes Moore: One Name, Two Fates; Discovering Wes Moore; and Forcefully Advancing.

Moore has been featured by USA Today, Time, People, Meet the Press, The Colbert Report, MSNBC, and NPR. He is the host of Beyond Belief on the Oprah Winfrey Network and is the executive producer and host of PBS’s Coming Back with Wes Moore, which focuses on the reintegration of Iraq and Afghanistan veterans and their return home.

As the founder and CEO of BridgeEDU, an innovative college platform that addresses the college-completion and job-placement crisis, Moore created the program to reinvent freshman year in a way that gives students real-world internship and service-learning opportunities as well as core academic classes.

Moore’s appearance is made possible through the support of Baystate Health, MassMutual, PeoplesBank, An African-American Point of View, the city of Springfield Department of Health and Human Services, the STCC Black Professionals Group, and the STCC Diversity Council.

The event is free and open to the public. An author signing will be held at 9:30 a.m., and copies of Moore’s books will be available for purchase. For additional information, call Myra Smith at (413) 755-4414. If you require accommodations to fully participate in this event, call the STCC Office of Disability Services at (413) 755-4474 at least two weeks in advance. For a complete listing of STCC Diversity Series events, visit www.stcc.edu/diversity.

Daily News

HOLYOKE — The Greater Holyoke Chamber of Commerce announced the return of the popular ACE (Ask a Chamber Expert) business workshop series. Sponsored by PeoplesBank and the Republican/MassLive, the series is member-taught by successful, knowledgeable community business owners and professionals who are eager to pass on their knowledge to business people and entrepreneurs in Greater Holyoke communities.

The next installment in the series will be a panel discussion, with experts from digital, television, radio, and print media, on Wednesday, Sept. 9 at 8:30 a.m. at the Massachusetts Green High Performance Computing Center located at 100 Bigelow St. in Holyoke. Topics ranging from how to plan a press conference to learning the difference between a press release and a press advisory will be discussed.

Admission is $15 for Holyoke Chamber members with advance registration and $20 for all others, and includes a continental breakfast. Reservations may be made online at holyokechamber.com/events.