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Business Talk Podcast Special Coverage

We are excited to announce that BusinessWest, in partnership with Living Local, has launched a new podcast series, BusinessTalk. Each episode will feature in-depth interviews and discussions with local industry leaders, providing thoughtful perspectives on the Western Massachuetts economy and the many business ventures that keep it running during these challenging times.

Go HERE to view all episodes

Episode 121: July 18, 2022

George Interviews Nate Costa, president of the Springfield Thunderbirds

Nate Costa

BusinessWest Editor George O’Brien talks with Nate Costa, president of the Springfield Thunderbirds. The two discuss the team’s strong finish last season (an Eastern Conference championship), it’s lengthy playoff run, and how the team intends to build on all the momentum built during its surge to the top of the standings. It’s all must listening, so join us for BusinessTalk, a podcast presented by BusinessWest in partnership with Living Local and sponsored by PeoplesBank.

 

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Daily News

BOSTON — The Massachusetts Senate committed $275 million to design, engineering, and construction costs to expand east-west rail to Western Mass. in an amendment to a $10.4 billion infrastruture bond bill passed on Thursday.

“The train is leaving the station,” state Sen. Jo Comerford said on the Senate floor, the Republican reported. “Transportation solutions are an absolute necessity if cities and towns of Western Massachusetts are going to attract new residents and new economic growth.”

East-West rail would deliver passenger service between Pittsfield, Springfield, Palmer, Worcester and Boston, according to the infrastructure bond bill.

State Sen. Eric Lesser filed a successful bill amendment that boosted east-west rail funding from $250 million to $275 million within the infrastructure bond bill, the Republican noted.

“Billions are wasted in time and wear and tear on our roads and in damages to their vehicles as a result of the soul-crushing traffic that we’ve got here in Massachusetts,” Lesser said. “In Western Massachusetts, we have a great qualify of life, we have a lot of open space, we have a much more affordable cost of living. But we don’t have connectivity to that fast-growing, red-hot economy in the Boston area.”

Daily News

HARTFORD, Conn. — Whittlesey announced the promotion of Thomas Dowling, CPA to partner. He is the newest member to join the growing leadership team.

“We are pleased to have Tom become a partner of the firm. He has consistently provided outstanding service and guidance to our clients,” said Drew Andrews, CEO and managing partner. “His energy and professional excellence support our growth strategy and commitment to the region. We congratulate Tom on this milestone and look forward to many more years of his contributions.”

Dowling joined Whittlesey in 2017 and has more than 15 years of public accounting experience with a concentration in assurance, advisory, and tax services for nonprofit organizations and closely held businesses. He has expertise in advising clients on internal controls, fraud risk assessments, and strategic planning, and actively participates in the nonprofit and manufacturing niches. Outside of work, he is a committee member for the Make-A-Wish Massachusetts and Rhode Island Swish Night.

Dowling earned a bachelor’s degree in accountancy and a master’s degree in taxation from Bentley University. He is an active member of the American Institute of Certified Public Accountants and the Massachusetts Society of Certified Public Accountants, as well as the Association of Certified Fraud Examiners.

Daily News

WILBRAHAM — Wilbraham & Monson Academy has named former prep and collegiate standout and renowned coach Annie Kandel as head coach of its girls lacrosse team. Kandel will take the helm of the program at the start of the 2022-23 school year.

“We are so very excited for Coach Annie Kandel to join our team at WMA,” Head of School Brian Easler said. “Her broad experience as a lacrosse player and coach will infuse our girls varsity lax program with heightened energy, and her expertise in the sport of lacrosse and in coaching female student-athletes will be an investment in our commitment to young women. We have some really talented players who have been very well-coached already, and now Coach Kandel will help us bring the program to the next level.”

Kandel will also assume the role of director of Parent Programs for the Academy and will coordinate advancement and development efforts with parents, alumni parents, and grandparents. She brings an array of experience in admissions, athletics, and student life from within the boarding school world to WMA.

“I am thrilled to be joining WMA, a community characterized by a notable spirit and positive values,” Kandel said. “It is clearly a special place and one which has welcomed me with open arms. I am excited to have the opportunity to coach lacrosse in such a respected athletic program and look forward to working with students, parents, and colleagues this fall. Go Titans!”

Kandel joins WMA after successful coaching stints at Groton School, Stuart Country Day School, Tabor Academy, Cheshire Academy, Stoneleigh-Burnham School, and the University of Colorado. She has led her teams to multiple state and New England championships as well as an undefeated, untied season. She also coaches for the Baystate Bullets Lacrosse Club.

She is a product of independent schools, having been a standout athlete in field hockey, basketball, and lacrosse at Governor’s Academy before excelling in both field hockey and lacrosse at Lehigh University. She earned league, regional, and All-American honors in lacrosse and was named the Lehigh University Outstanding Athlete her senior year. She was also honored as a member of the Patriot League All-Decade team and played for the U.S. Women’s National Team in 1992-93.

Daily News

HOLYOKE — The Young Professional Society of Greater Springfield (YPS) will host dynamic events throughout the summer beginning with its July Third Thursday event in partnership with the Hampshire County Young Professionals (HCYP) at the Boathouse in South Hadley on July 21 from 5:30 to 7:30 p.m. Next, on Aug. 18, the Third Thursday networking event will take place at Towne Taproom in Agawam, also from 5:30 to 7:30 p.m.

On July 21 at the Boathouse, both cocktails and appetizers will be available for attendees, along with beautiful views of the Connecticut River and meaningful networking opportunities with a diverse group of young professionals from across the Valley. July’s Third Thursday event is free for both YPS members and HCYP members, and $10 for non-members.

On Aug. 18 at Towne Taproom, attendees will enjoy fresh food, a trending local craft-beer selection, eclectic cocktails, live entertainment, and networking among peers. August’s Third Thursday event is free for YPS members and $10 for non-members.

Additional event details and registration information for both networking events can be found at www.springfieldyps.com/events.

Daily News

SPRINGFIELD — The board of directors of Martin Luther King Jr. Family Services has elected Aieshya Jackson as president, and the organization announced that Karon Forde has been appointed director of Youth Programs.

“We are so excited to have Aieshya leading our organization as her management and financial skills are critical for our continued growth,” said Patricia Bernard, vice president of Operations and Finances. “Bringing Karon to Springfield is also exciting and a real plus for the children we serve.”

Jackson is a business manager for the Springfield Library Department and has more than 15 years of financial-services experience. She is a graduate of Bay Path University, where she earned a master’s degree in healthcare management. She also attended the Connecticut School of Finance and Management.

Forde had served as the Community Center director for the Police Athletic League in Brooklyn, N.Y. She has more than seven years of experience working directly with youth as well as serving as an administrator of after-school programs. She earned a bachelor’s degree in values, ethics, and social action from Allegheny College.

Daily News

SPRINGFIELD — MOSSO (the Musicians of the Springfield Symphony Orchestra) has named Maestro Kevin Rhodes, former music director of the Springfield Symphony Orchestra (SSO), the ensemble’s artistic advisor. Rhodes’ contract was not renewed by the SSO in 2021, ending his tenure as music director at 20 years. He returned to Springfield last October to conduct the full MOSSO ensemble in its first Symphony Hall performance, and will return again on July 21 to celebrate the film music of John Williams in a program that also features violinist Yevgeny Kutik.

According to Beth Welty, MOSSO chair, “MOSSO is thrilled to formalize its ongoing artistic collaboration with Maestro Rhodes. He will assist MOSSO in building its repertoire for performances in Symphony Hall and in its chamber-music performances in communities throughout Western Massachusetts. When his schedule permits, he may conduct and perform with his MOSSO. Kevin’s vision put the Springfield Symphony Orchestra on the map for 20 years. Now he will help us make MOSSO an artistically innovative organization in the years ahead.”

Rhodes was recently appointed chief conductor of the Slovak National Opera and Ballet in Bratislava, the capital city of Slovakia, giving him an artistic leadership role in a European city noted for its cultural diversity. He will continue to serve as music director for the Traverse City Symphony Orchestra in Michigan and as principal conductor of Boston’s Pro Arte Chamber Orchestra. He has been a presence in the major musical capitals of Europe for more than 25 years, with credits including the Paris Opera, the Vienna State Opera, the Berlin State Opera, La Scala of Milan, the Dutch National Ballet, the Verona Ballet, the Stuttgart Ballet, and many others.

“I am very happy to be able to continue the relationship with my dear friends and colleagues, with whom I have such an incredible history onstage,” Rhodes said. “It is also a true joy that this position will afford me opportunities to reconnect with all of the wonderful audience members I’ve come to know over the years. The concert I led back in October of 2021 was an almost overwhelming experience for me, I must say. Certainly a big part of what made the experience so meaningful was that the musicians themselves had organized and made it happen. To accomplish such a feat without a staff or other support is truly Herculean … which coincidentally describes their work every time they go into that house. When they asked me to help them pursue their goals via this volunteer position, I replied with an immediate and enthusiastic ‘yes.’”

At the July 21 concert at 7:30 p.m. in Springfield Symphony Hall, Rhodes will direct MOSSO in performing excerpts from Williams’ scores to ET, Schindler’s List, Superman, Star Wars, Jurassic Park, and more. Some popular classics, including Rossini’s “Overture to The Barber of Seville,” Massenet’s “Meditation from Thaïs,” and Stravinsky’s “Firebird Suite” will open the program.

Tickets for the concert, a MOSSO benefit, are priced at $60, $45, $25, and $10, and are on sale at springfieldsymphonymusicians.com. MOSSO sponsors include BusinessWest and the Healthcare News, the Republican/MassLive, WWLP-22News and the CW Springfield, the Sheraton Springfield at Monarch Place, New England Public Media, and the Bolduc Schuster Foundation.

Daily News

FLORENCE — Florence Bank announced recently that longtime employee Jean Monska has been promoted to lead the Easthampton branch as branch manager. She replaces Anita Sedlak, who retired on July 1.

Monska has worked for Florence Bank since 2002. Before the promotion to branch manager, she served as assistant branch manager in the Hadley location for 14 years. In March 2020, she was promoted to senior assistant branch manager before transferring to the Easthampton branch in the same role.

She holds an associate degree in business administration from Holyoke Community College and a bachelor’s degree in business administration from Southern New Hampshire University. She is also a graduate of the New England School of Financial Studies.

In 2005, Monska was named to the Florence Bank President’s Club. The honor recognizes superior performance, customer service, and overall contribution to Florence Bank.

“We are thrilled that Jean will be taking over the reins of our Easthampton branch,” President and CEO Kevin Day said. “Jean has built great relationships with customers and community members in Easthampton, and we know she has the skill and experience to lead.”

Sedlak became assistant vice president and assistant branch manager in 1999. She was promoted to vice president branch manager in 2021 and is retiring after 22 years of service.

Daily News

MONSON — Monson Savings Bank President and CEO Dan Moriarty recently presented a $2,250 donation to Stacey Perlmutter, director of Development for Shiners Hospitals for Children – Springfield, which provides specialty orthopedic, neuromuscular, cleft lip and palate, and urologic care exclusively to children.

The donation was made as a part of the 2022 Monson Savings Bank Community Giving Initiative, where the public was given the opportunity to cast their votes to support their favorite local charitable organizations.

“Monson Savings Bank is extremely proud to donate to the Springfield Shriners Hospital for Children. We know that our donation will support the patient care, medical research, and education that directly benefits children living in local communities,” Moriarty said. “It is essential to have a nearby hospital that parents and guardians can turn to when their child needs specialty care.

“Shriners helps to alleviate a great deal of stress that comes along with their child’s care by making treatment available in one location, and care provided to them regardless of their ability to pay,” Moriarty added. “We are blessed to have this hospital in our community, and Monson Savings Bank is very pleased to support the excellent care provided every day.”

Perlmutter added that “we are very grateful to Monson Savings for their continued support of the Springfield Shriners Hospital for Children. Monson Savings Bank’s loyal generosity over the years has contributed to our patients receiving the best quality care, which ultimately transforms their quality of life. The Springfield community is so fortunate to have a local bank committed to supporting our communities and our hospital.”

Daily News

PITTSFIELD — Entrepreneurship for All Berkshire County is coordinating a half-day Business Resource Expo on Tuesday, Aug. 9 at the Stationery Factory in Dalton.

A collaborative effort of EforAll, 1Berkshire, Pittsfield Economic Revitalization Corp., and the Berkshire Regional Planning Council, this event will feature booths from more than 25 organizations that support small business, panel discussions, and plenty of opportunities for networking.

Business owners and managers will be able to connect with organizations and programs that have resources to help them, whether with technical assistance, funding or grant programs, marketing, or other advice or support. The program will be valuable for existing businesses, would-be entrepreneurs, and solo service providers and consultants.

Participants will be able to access experts through a series of panel discussions led by regional experts, including “Which Organization Can Help Me with What?” moderated by Ben Lamb of 1Berkshire; “Fueling Your Business: Where’s the Money?” moderated by Raymond Lanza-Weil of Common Capital; and “How Can I Find More Customers…What Marketing Works?” moderated by Noah Cook-Dubin of Kanoa Consulting.

The event will be inside at the Stationery Factory on Flansburg Avenue in Dalton. Doors open at 8:30 a.m., and the event will conclude by 1 p.m. A networking area will be open throughout the event for one-on-one conversations and meetings. Admission is free of charge, but pre-registration is required at bcbizexpo.com.

Daily News

PITTSFIELD — Berkshire Bank presented a total of $205,000 in funding last month to Springfield non-profit organizations during Berkshire’s BEST Community Comeback Tour. The grants aim to help power the financial potential of the local communities the bank serves through organizations impacting the areas of gender equality, small-business technical assistance, housing, neighborhood stabilization, and education.

The grants included $75,000 to the Women’s Fund of Western Massachusetts, $25,000 to Revitalize CDC, $5,000 to Martin Luther King Jr. Charter School of Excellence, and $100,000 to Common Capital, a subsidiary of Way Finders.

“For more than 175 years, Berkshire Bank has made it a priority to be the leading socially responsible community bank,” CEO Nitin Mhatre said. “We believe empowering the success of those we serve drives our own success, and by unleashing the potential of community partners like the Women’s Fund of Western Massachusetts, Common Capital, Revitalize CDC, and the Martin Luther King, Jr. Charter School, we can be a catalyst for positive change in our communities.”

Daily News

WEST SPRINGFIELD — On Monday, July 18, Greater Springfield Habitat for Humanity (GSHFH) will host a double in-person dedication ceremony (that will also air on Facebook Live) for two Holyoke homes and two families.

Since construction began in summer 2021, roughly 150 volunteers from local companies and school groups helped complete this project. They include the Holyoke Department of Community Development; the Holyoke Housing Authority; the Holyoke Community Preservation Act Committee; Sunbelt Rentals; PeoplesBank; OMG; Anna Maria College; Meyers Brothers Kalicka; Pellegrini, Seeley, Ryan & Blakesley; Citizens Bank; and Restoration Worship Center.

“We are very grateful for the opportunity and partnerships created allowing us to provide more affordable housing in the city of Holyoke. We hope that this is the start of more to come,” said Aimee Giroux, GSHFH executive director.

Single mother Jennifer and her three teenage boys will move into a three-bedroom Greater Springfield Habitat home currently under construction. Since divorcing her abusive husband, Jennifer has strived for a safe and decent affordable home. In her current apartment, her two youngest sons share a bedroom and bed, and the neighborhood they live in is dangerous.

“I see so much better for my children, and I want to be able to provide them a forever home — a place where we will feel safe, stable, happy, and accomplished,” Jennifer said. “We want a place to create beautiful memories for many years to come.”

Ireydiza and her husband, Juan, will soon purchase the other three-bedroom GSHFH home in Holyoke. The couple has two young children. Just four years ago, the family was happy, healthy, and dreaming of buying their first home. Then tragedy struck. A workplace injury disabled Juan and Ireydiza left school to be the sole breadwinner. The family is eager to move forward and out of the apartment, which in the winter is cold in the living room and master bedroom.

“We’ve been trying to leave for a while. This neighborhood has a bad reputation,” Juan said. “We want something different for our kids. We want them to be able to have something where they come home and say, ‘this is our home.’”

GSHFH is a housing ministry dedicated to strengthening communities by empowering low-income families to change their lives and the lives of future generations through homeownership and home repair opportunities. This is accomplished by working in partnership with diverse people, from all walks of life, to build and repair simple, decent, affordable housing. GSHFH has helped more than 100 local families realize their dream of homeownership over the last 35 years.

Daily News

WEST SPRINGFIELD — Listen, sip, and learn about the history of blacksmithing through an educational lecture by master blacksmith John Richard on Friday, July 15 at 6 p.m. at Storrowton Village Museum.

Every admission includes one drink ticket and a hand-forged bottle opener created by Storrowton’s own blacksmiths. Drink tickets may be redeemed for both non-alcoholic and alcoholic beverages served at the Sam Adams Beer Garden or Storrowton Tavern by 9:30 p.m. on July 15. Attendees must be age 21 or older to redeem their drink ticket for an alcoholic beverage.

Tickets, available for purchase online at storrowtonvillage.com and in person on the day of the event, cost $20 per person. The event, to be held outside the Greenwich Barn, will incorporate three demonstrations that represent different points in the history of blacksmithing. These exhibitions will cover fundamental skills and techniques present in all levels of blacksmithing, whether creating simple hooks or more complicated projects. Attendees will witness first-hand the artistry of a hammer and anvil.

The lecture and demonstrations will run about 40 minutes, with time for questions after. As the event is outside, attendees are asked to dress accordingly for the weather. If mild precipitation occurs, the event will still take place; however, in the event of extreme weather, the event will be canceled and refunds issued.

The Storrowton Gift Shop, Samuel Adams Beer Garden, and Storrowton Tavern will be open before and after the event to eventgoers as well.

Daily News

LONGMEADOW — Bay Path University has been ranked as one of the top online cybersecurity master’s degree programs by Fortune magazine.

Fortune, which covers global business topics, ranked Bay Path 11th in the nation for its online master’s program in cybersecurity. Rankings were determined by a program’s selectivity score, which measures the undergraduate GPAs and years of work experience of its students, along with the program’s acceptance rate. In addition, Fortune evaluated retention and graduation rates, as well as the size of each graduating class.

“We’ve known for a long time that cybersecurity is an important and in-demand professional niche, and we have consistently developed our program to fill that niche,” said Matt Smith, director of Bay Path’s cybersecurity program. “There’s such a tremendous incentive for businesses and organizations to invest in their cybersecurity staff, resulting in high-paying jobs that offer ongoing opportunities for growth and advancement, especially for women, who are underrepresented in this segment of the workforce.”

In addition to its cybersecurity graduate program for men and women, Bay Path offers a bachelor’s degree in cybersecurity to undergraduate women.

According to data from the U.S. Bureau of Labor Statistics, demand for cybersecurity professionals is expected to grow by 33% over the next decade, more than four times faster than the average for all occupations. In 2020, the median annual salary for cybersecurity analysts in the U.S. was approximately $104,000.

Daily News

HOLYOKE — Holyoke Community College (HCC) will be running a free, one-month, intensive line-cook training course beginning Monday, July 18.

The course runs Monday through Thursday through August 18, 8:30 a.m. to 3 p.m., at the HCC MGM Culinary Arts Institute, 164 Race St., Holyoke.

The program is designed for those already in the restaurant industry who want to upgrade their skills as well as unemployed or underemployed individuals interested in starting a new career.

The program is being taught both online and in person at the HCC MGM Culinary Arts Institute. Participants will learn all the essential competencies they need to become successful line cooks: knife skills; how to prepare stocks, soups, sauces, desserts, poultry, fish, and meat; culinary math and measurements; moist/dry heat cooking methods; as well as workplace soft skills, such as building a résumé and searching for jobs.

Offered as part of HCC’s Business & Workforce Development division, the line-cook course is free to qualifying applicants.

Daily News

HADLEY — The pandemic may have canceled its planned New Year’s Eve celebration last year, but local comedians are having the last laugh. On Friday, Aug. 5, Happier Valley Comedy is throwing a New Year’s Eve Party (Take 2!) and annual fundraiser where people are invited to come ring in the improvised New Year.

Tickets include entry to the party, two tickets to the raffle, finger food, and something fizzy to toast. Attendees also get the opportunity to celebrate the region’s only improv comedy theater and training program surviving the pandemic despite being shuttered for 18 months.

The festivities take place at Happier Valley Comedy’s Next Door Lounge in Hadley, where partygoers can choose from a curated selection of mostly local alcoholic and non-alcoholic beverages. Ginger Love Cafe Food Truck will be on site, and raffle prizes include goodies from Bueno Y Sano, Animal Alliance Dog Training School, Ecstatic Rabbit Tarot, the Ekus Group, Home Depot, Trader Joe’s, and more.

This event does double duty as Happier Valley Comedy’s annual fundraiser. As a small arts nonprofit, it continues to be impacted by the pandemic with lower-than-normal show and class attendance.

“The last two and a half years have been extremely challenging for our little theater,” said Happier Valley Comedy founder and President Pam Victor. “But with the support of our community, we’re grateful to still be able to fulfill our mission to bring laughter, joy, and ease to Western Mass. and beyond.”

Tickets to the show and the raffle go on sale Friday, July 15 at www.happiervalley.com. Can’t come to the show? Donations can be made via the event webpage; 100% of the proceeds go towards Happier Valley Comedy’s annual fundraiser.

Daily News

NORTHAMPTON — ServiceNet’s diversity coordinator, Gisenia Stewart, will join a group of experts, leaders, and community members to spearhead the Baby Bonds Task Force, a group charged by the state treasurer, Office of Economic Empowerment, and Economic Empowerment Trust Fund to provide recommendations for creating a Baby Bonds initiative in Massachusetts.

Baby Bonds is an initiative that provides government-supported trust funds for children. When account holders reach adulthood, they can access their fund and spend it on assets that can grow over time or generate wealth (e.g., higher education, buying a home, starting a business, etc.). Studies show that Baby Bonds can help close the racial wealth gap.

The Task Force’s diverse, cross-sector group includes people who have expertise and lived experience in racial wealth equity, community engagement, child welfare, and asset-growth initiatives. The Task Force will be chaired by former Massachusetts State Treasurer Shannon O’Brien.

“Baby Bonds has the potential to narrow the racial wealth gap and provide our youngest generation with a foundation for success in adulthood,” said State Treasurer Deborah Goldberg. “Our task-force members have multiple and diverse experiences in developing impactful programs that make a difference for Massachusetts residents of all backgrounds.”

Stewart noted that, outside of her work as diversity coordinator for ServiceNet, she is also a doula, an active member in her community, and a mother. “The work of the task force integrates my different interests and experiences in exciting ways. I look forward to working with this incredible group to explore innovative strategies to potentially close the wealth gap between communities of color, distribute resources more equitably, and ensure collective community well-being.”

Several policy proposals on Baby Bonds have been introduced at the federal level, including Massachusetts U.S. Rep. Ayanna Pressley’s American Opportunity Accounts Act, which would establish federally funded savings accounts for all children in the U.S. Multiple cities and states are exploring or have launched these wealth-generating programs as well, including Washington, D.C. and Connecticut.

Daily News

WEST SPRINGFIELD — New Valley Bank & Trust Co. plans to open its third office in West Springfield in September.

MassLive reported that New Valley has a lease to occupy the former Holyoke Credit Union office at 333 Elm St. in West Springfield and is working on regulatory approval, according to President and CEO J. Jeffrey Sullivan. The bank, which opened in downtown Springfield in 2019, has a second branch on Wilbraham Road.

Business Talk Podcast Special Coverage

We are excited to announce that BusinessWest, in partnership with Living Local, has launched a new podcast series, BusinessTalk. Each episode will feature in-depth interviews and discussions with local industry leaders, providing thoughtful perspectives on the Western Massachuetts economy and the many business ventures that keep it running during these challenging times.

Go HERE to view all episodes

Episode 120: July 11, 2022

George talks with Peter Picknelly, chairman of Peter Pan Bus Lines and president of OPAL Development

Peter Picknelly says fuel prices affect more than the transportation sector he works in

BusinessWest Editor George O’Brien talks with Peter Picknelly, chairman of Peter Pan Bus Lines and president of OPAL Development. The two discuss everything from the price of diesel fuel to the housing project taking shape in Court Square. But mostly, they focus on Picknelly’s recently revealed, very ambitious plans for a new courthouse in Springfield, a project he believes will reshape the riverfront in Springfield. It’s all must listening, so join us for BusinessTalk, a podcast presented by BusinessWest in partnership with Living Local and sponsored by PeoplesBank.

 

 

Sponsored by:

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Daily News

MONSON — Monson Savings Bank’s 150th anniversary celebrations began earlier this year and will continue throughout the year. Most recently, to carry on the commemoration of the bank’s sesquicentennial, employees joined together to bury a time capsule that will be excavated and opened in 25 years at the bank’s 175th anniversary in 2047.

It was a team effort to determine which items would be included in the time capsule. The 150th anniversary committee reached out to the all employees of the bank to get their feedback on which items should be added. Some of the items included were photos, business cards, brochures, a piggy bank, letters, deposit slips, 150th-anniversary articles, and, of course, Monson Savings branded masks and hand sanitizer.

Dan Moriarty, president and CEO of Monson Savings Bank, led the crew to the time capsule burial location for a brief ceremony.

“We thought burying a time capsule would be a unique way for us to commemorate this momentous occasion of Monson Savings Bank turning 150 years old,” he said. “It gave us an opportunity to think about the future and those who may be opening this capsule in 25 years at our 175th anniversary. We all feel honored to be a part of the Monson Savings legacy. We carefully thought about the items and messages we would want to share with future generations of the bank.”

“There is so much history behind Monson Savings Bank — a 150-year history of making a difference for the residents, businesses, and communities we serve,” added Michael Rouette, executive vice president and chief operating officer. “It was exciting to be together adding items to the time capsule and discussing the bright future we all believe is ahead for Monson Savings Bank.”

Daily News

SPRINGFIELD — Adam Hogan has joined Bulkley Richardson as the firm’s controller.

In this management role, Hogan will execute all financial and tax-related activities for the firm, including development of the annual operating budget; partnership reporting; successful collaboration with his team for billing, payables, and receivables; and working closely with firm leadership to contribute to the growth and overall success of the firm.

Previously, Hogan held the positions of CFO, controller, and staff accountant at several area businesses. He holds both a master’s degree in accounting and financial planning and a bachelor’s degree in accounting from Elms College.

Daily News

EAST LONGMEADOW — Berkshire Hathaway HomeServices, a global residential real-estate brokerage franchise network, announced its further expansion in the state of Massachusetts with the addition of Berkshire Hathaway HomeServices Realty Professionals.

This addition marks the brand’s continued growth in the region with its 48th franchisee, led by President Robert Molta, who has been an industry leader in the market for more than 30 years.

Berkshire Hathaway HomeServices Realty Professionals is a full-service real-estate brokerage serving Western Mass. and Northern Conn.

By joining the network, Berkshire Hathaway HomeServices Realty Professionals agents gain access to Berkshire Hathaway HomeServices’ active referral and relocation networks and its FOREVER Cloud technology suite, a powerful source for lead generation, marketing support, social media, video production and distribution, and more.

The brand also provides an exclusive Luxury Collection marketing program for premier listings. Its Prestige magazine showcases network members’ premium listings with a strong lineup of feature stories covering topics that appeal to high-end real-estate clients.

Daily News

SPRINGFIELD — In the spring of 2017, BusinessWest and its sister publication, the Healthcare News, created a new and exciting recognition program called Healthcare Heroes.

It was launched with the theory that there are heroes working all across this region’s wide, deep, and all-important healthcare sector, and that there was no shortage of fascinating stories to tell and individuals and groups to honor. That theory has certainly been validated.

But there are hundreds, perhaps thousands of heroes whose stories we still need to tell, especially in these times, when the COVID-19 pandemic has brought many types of heroes to the forefront. And that’s where you come in.

Nominations for the class of 2022 are due July 30, and we encourage you to get involved and help recognize someone you consider to be a hero in the community we call Western Mass. in one (or more) of these seven categories:

• Patient/Resident/Client Care Provider;
• Health/Wellness Administrator/Administration;
• Emerging Leader;
• Community Health;
• Innovation in Health/Wellness;
• Collaboration in Health/Wellness; and
• Lifetime Achievement.

Nominations can be submitted by clicking here. For more information, call Melissa Hallock, Marketing and Events Director, at (413) 781-8600, ext. 100, or email [email protected].

Daily News Events Sports & Leisure STUFF Made in Western Mass Tourism & Hospitality Travel and Tourism

SPRINGFIELD — The Springfield Jazz and Roots Festival will this year be staged over two days, August 12 and 13, with a broad mix of music, arts activities, talks on arts, culture, and social justice, local pop-up craft, food and beverages.

The internationally heralded festival is the city’s premier annual event, featuring national stars and local talent playing jazz, blues, funk, Latin, and African music. Admission is free, but donations are appreciated. This year’s full musical line-up can be found at springfieldjazzfest.com.

The festival will also offer a sneak peek (or an unveiling depending on its progress) of the iconic Worthington Street Mural project celebrating Springfield history. The mural is being painstakingly restored by Springfield artist John Simpson who has studied old photographs of the building’s wall in an effort to accurately recreate as much of the original mural as possible.

Musical performances on August 12 feature Shor’ty Billups, a soul and R&B living legend who played with Ruth Brown, Screaming Jay Hawkins, Jackie Wilson, and Wilson Pickett among others. Also performing are valley legends FAT with Peter Newland and their special guest Scott Murawski from Max Creek, Valley blues/rock icon Mitch Chakour (who was Joe Cocker’s music director) and friends, popular Valley blues rockers The Buddy McEarns Band, and soulful blues belter Janet Ryan and her band.

The festivities on August 13 commence at 12:30 at the Springfield Museum with a parade led by the New Orleans celebrated second-line ensemble The New Breed Brass Band starting from the Wood Museum of Springfield History, where attendees will have free access to the ‘Horn Man: The Life and Musical Legacy of Charles Neville’ exhibit. The parade will end at the stage for the kick-off performance. The complete Saturday performer line-up can be seen at springfieldjazzfest.com.

In addition to the musical performances, the multi-faceted festival will feature various arts activities and presentations and workshops. Puerto Rican jazz trombonist William Cepeda will lead a workshop about traditional Afro-Puerto Rican music on August 12 at 5 p.m., at the Hispanic American Library. Cuban jazz vocalist, Dayme Arocena, will lead a workshop about traditional Afro-Cuban music at the festival on August 13. Attendees can also participate in a mural paint party (separate mural project from the one on Friday) and a presentation by Puerto Rican mural artist Betsy Casanas, and conversations connecting arts with food and climate justice.

The annual festival is presented by Blues To Green, a nonprofit, using music and art to center the cultures of the African diaspora within American culture, nurture personal freedom, strengthen multicultural community, and catalyze action for racial and climate justice. Inspired by famed musician Charles Neville and founded by his wife, B2G is led by Black Springfield community leaders. Learn more about Blues to Green and how the festival helps achieve social change at bluestogreen.org.

This festival is made possible by a grant from Springfield’s Neighborhood Economic Recovery and Relief Fund, other grant funders and local business sponsors, and donors.

 

In addition to the musical performances, the multi-faceted festival will feature various arts activities and presentations and workshops. Puerto Rican jazz trombonist William Cepeda will lead a workshop about traditional Afro-Puerto Rican music on August 12 at 5 p.m., at the Hispanic American Library. Cuban jazz vocalist, Dayme Arocena, will lead a workshop about traditional Afro-Cuban music at the festival on August 13. Attendees can also participate in a mural paint party (separate mural project from the one on Friday) and a presentation by Puerto Rican mural artist Betsy Casanas, and conversations connecting arts with food and climate justice.

Conventions & Meetings Daily News Events Meetings & Conventions News Sports & Leisure Tourism & Hospitality Travel and Tourism

SPRINGFIELD — The Springfield Thunderbirds were recognized for their business excellence in a variety of departments at last month’s AHL Team Business Meetings.

For their season-long #WeAre413 campaign, the Thunderbirds organization took home the league award for Marketing Campaign of the Year. The Thunderbirds returned to the ice in 2021 after opting out of the 2020-21 shortened season. This campaign messaging’s goal was to speak to the pride felt by each and every resident of the greater Western Mass region, as well as the longstanding hockey history of the city.

This marks the second time the Thunderbirds have been recognized for having the Marketing Campaign of the Year. The club also received the award following the 2018-19 season for its #RiseUp campaign.

#WeAre413 got underway with the team’s return to the ice on Oct. 16, with legendary NHL broadcast voice Mike “Doc” Emrick narrating the journey the Thunderbirds and the Springfield community experienced to get back on the ice. The full video can be viewed here.

“We wanted to establish a campaign that would speak to the rallying of our community for our triumphant return to play in 2021-22,” said Thunderbirds President Nathan Costa. “#WeAre413 showcased our fans’ passion for hockey and our players’ shared goal of bringing the Calder Cup back to Springfield. By the time the Calder Cup Finals arrived, Springfield was the center of the AHL world thanks to the unwavering support of this community. This award further validates our belief that Springfield is one of the best hockey cities in this league.”

In addition to the Marketing Campaign of the Year, the Thunderbirds achieved a pair of milestones in both the ticket sales and corporate sales departments. As part of the award recognition at the Team Business Meetings, AHL member clubs that hit benchmarks pertaining to tickets sold and corporate sponsorship revenue were honored.

The ticket sales team received honors for reaching 600 new full season equivalents (FSEs) during the 2021-22 season, where one FSE equates to one

Berkshire County Daily News

LEE — Lee Bank Foundation has awarded $70,700 to 13 Berkshire area organizations for their second-round of 2022 community funding. Recipients were awarded grants ranging from $1,000 to $12,500 to support their local programming. Included in the awards are a series of Arts Access Grants for arts and culture organizations to expand access to programming for underserved audiences.

The following organizations received funding from Lee Bank Foundation:

• Berkshire Black Economic Council;

• Berkshire South Regional Community Center;

• Berkshire Bounty;

• Community Health Programs;

• Construct;

• Elizabeth Freeman Center;

• Flying Cloud Institute;

• Goodwill of the Berkshires and Southern Vermont;

• Link to Libraries; and

• South Community Food Pantry

Additionally, Arts Access Grants of $1,000 each were awarded to Berkshire Theatre Group, BODYSONNET, and Norman Rockwell Museum.

The deadline for the next round of 2022 Foundation funding is September 1st. The application and more information can be found on the Community Impact section of Lee Bank’s website (https://www.leebank.com/community-impact/donations-sponsorships.html)

To be considered for grant awards, applicants must be a (501)(c)(3) nonprofit organization. The Foundation is focused on funding programs that work to bridge income and opportunity gaps in our region. Funding requests should reflect one or more of Lee Bank Foundation’s primary focus areas:

• Education and literacy;

• Food security and nutrition;

• Economic growth and development;

• Health and human services;

• Mentorship, internship and “school to work” initiatives; and

• Arts and culture

Applicants are only eligible for funding once in a 12-month period.

Business Management Daily News Employment Women in Businesss

SPRINGFIELD — Tiffany Appleton has been named president of the board of directors at Dakin Humane Society in Springfield. Appleton joined the board in 2017 and served as its secretary from 2020–2022.

She is currently the associate director employer relations at the University of Massachusetts Amherst, a position she has held for the past two years. Prior to that, she Appleton was a director, accounting and finance division at Johnson & Hill Staffing Services in West Springfield from 2016-2020.

“I can’t imagine what my life would be like without my pets,” she said. “They provide so much value to my life and I joined Dakin initially as a volunteer to support that amazing human-animal bond. I quickly fell in love with Dakin and all the service offerings beyond adoption that further the mission of keeping people and their pets happy, healthy, and together. I can’t wait to see all the good we can do for the community in the future.”

Appleton earned both a master of Education, Science Education, and a bachelor of Science, Chemistry at the University of Massachusetts Lowell. She previously served as a board member at the Family Business Center of Pioneer Valley from 2018-2020.

Berkshire County Daily News Elder Care Events Sports & Leisure Tourism & Hospitality

NORTH ADAMS Last month, BFAIR staged its First Annual Summer Kick-Off Festival, which that raised more than $31,000. With support from 34 sponsors and 28 in-kind donations from local businesses, the agency able to offer a fun-filled day full of the musical stylings of Code Blue Duo, food from Adams Mason Food Truck, two mini-golf courses as part of the BFAIR-Way Mini Golf Tournament, and 15 games and activities. In total, more than $3,000 in prizes and raffles were distributed.

“Our first Summer Kick-Off Festival was an amazing way to get back into in-person events and further share the BFAIRmission with the greater community,” said Tara Jacobsen, Fundraising & Grants Manager. “Support that we receive through events like the Summer Kick-Off Festival and with other fundraising activities, helps us to provide essential and individualized care to persons with developmental disabilities, autism, and acquired brain injury. We are so grateful to all our generous sponsors for making this event possible, the volunteers who donated their time, and to all the guests who came out to the event. We are already gearing up for next year.”

Since 1994, BFAIR has been providing AFC, residential, in-home clinical services, employment and day services for adults and children with developmental disabilities, acquired brain injury and autism.

Community Spotlight

Community Spotlight

By Mark Morris

Karl Stinehart, left, and Russ Fox

Karl Stinehart, left, and Russ Fox say Southwick’s goal is preserve its high quality of life while also creating needed business tax revenue.

 

Southwick residents love the natural beauty and the many recreation choices their town offers but they also like reasonable tax rates.

Russell Fox, chair of the Southwick Select Board, said to accomplish both means business development must be part of the equation to ease the tax burden.

“It’s a balancing act that the Select Board takes very seriously,” said Fox, who has been a selectman off and on (mostly on) for more than 40 years. “I would not want to see families who have lived in town for generations say they can no longer afford to stay here.”

A balancing act indeed, as last year residents made it know that they will support some business development proposals, but not all. After the town’s planning board and select board had approved a $100 million project involving the online used car seller Carvana, residents expressed a number of concerns about the size of the project and its impact on the community.

The site where the Carvana project was proposed is a 90-acre parcel on College Highway near Tannery Road. After residents rejected Carvana, Karl Stinehart, chief administrative officer for Southwick said the owner of the property has since come up with a creative solution.

“The parcel will be broken into five lots,” Stinehart said. “We can now look to attract a retail store or a light manufacturer, something that won’t have the negative impact of a large facility.”

That’s the kind of progress that gets the attention of Eric Oulette, executive director of the Greater Westfield Chamber of Commerce.

“It’s a great idea for them to split up that parcel to make it more attractive for smaller businesses,” Oulette said. Currently, 13 Southwick businesses belong to the Greater Westfield Chamber.

Stinehart pointed to the town’s tax rate of $16.98 per thousand for both residential and businesses as another incentive for economic development in Southwick. Oulette agreed.

“Southwick’s tax rate is competitive and should help the town to attract more business there,” Oulette said.

Overall, there are many types of development happening in this recreational town, both commercial and residential.

“It’s a balancing act that the Select Board takes very seriously. would not want to see families who have lived in town for generations say they can no longer afford to stay here.”

That list includes Faded Flowers LLC, which has been cleared to build a cannabis-growing facility. Stinehart said town voters have approved this facility, which will grow and process cannabis for commercial distribution. At the same time, voters have rejected hosting any retail dispensaries in town.

“We are in the early stages of this project,” Stinehart said. “They have done some site work but have not yet built the facility. Once complete there will be a lag time before the business is productive, so we are a long way from seeing any revenue for the town.”

Meanwhile, the Greens of Southwick is a development of custom-built homes on the land that was formerly Southwick Country Club. Located on both sides of College Highway, the west side of the development features 25 lots, with only two still available. More recently work began on the east side of the property where 38 lots are planned. Phase one of the east side has only three lots available.

On the other side of town, a 100-unit condominium project near the intersection of Depot Street and Powder Mill Road has also been approved.

“When those are built, the people who live there will have close access to the Rail Trail and can easily walk to the center of town,” said Stinehart.

While all these new homes will create additional tax revenue, residents who live on Lake Congamond are begrudgingly contributing more to the town’s tax coffers due to improvements to their current homes.

For several years, many of the modest homes on the shores of the lake are getting major renovations by their owners. As a result, these lakefront residences are now assessed at a higher tax rate than before the reno work.

“People are very upset with us about their increased taxes and we tell them how the state sets the tax rate, we have nothing to do with it,” said Fox.

For this, the latest installment of its Community Spotlight series, BusinessWest takes an in-depth look at Southwick and the ongoing efforts to create that balance that Fox spoke of.

 

Work and Play

Calling the lake a tremendous asset to Southwick, Fox also noted that part of the American Rescue Plan Act (ARPA) funds the town received were used to install weir gates on Congamond.

“Weir gates help us address flood control and keep contaminated water from flowing into the lake,” Fox said. Every spring the town treats the lake with aluminum sulfate or “alum” to keep algae blooms down and improve water quality. Without the weir gates, contaminated water from flash floods would back up into the lake and negate the alum treatment. That affects the health of the lake, and the town budget, as Southwick spent $600,000 for the alum treatment.

Looking longer term, Fox said the town would like to dredge certain areas of the lake to keep it healthy.

“Lakes die naturally from sediment that keeps increasing over the years on the lakebed,” he explained. “Right now, there is an estimated six feet of sediment on the bottom of Lake Congamond.”

Because Congamond acts as a recharger for the aquifer, Fox is also hoping to start a dialogue with Westfield and West Springfield, as both communities get their water from the aquifer.

“It might be beneficial for all three towns to kick in to dredge the lake to make sure it keeps providing clean water,” he said.

Most of the $1.4 million Southwick received in its first allotment of ARPA funds was spent on a water project of a different sort, a new water pump and filtration station.

“This is a benefit to every water ratepayer and helps the town with improved water pressure,” said Fox.

Like nearly every town, Southwick has plenty of paving projects to tackle. Stinehart said town officials plan to use some of the ARPA money to fix roads in town but there’s a hitch. Budgets for road projects are set long before any paving happens.

“Because asphalt is petroleum-based, our paving projects now cost much more than we had planned,” Stinehart said. “The price inflation shortens the length of roads we can cover for that amount of money.”

As Southwick has an open-meeting form of government, big decisions are determined directly by residents.

“Everything we do must ultimately be approved by the voters at the Town Meeting,” said Fox. “I tell people all the time it’s the purest form of government.”

Stinehart explained several areas where voters have decided to make investments in their community.

“We continue to expand our paramedic EMS service which is run by the Fire Department,” he noted. “We’re adding more people so we can deliver that service at the highest level.”

Southwick is the lead community for a shared services grant to fund one full time and one part time nurse. In addition to Southwick, the nurses will cover Granville, Tolland, Blandford, Russell and Montgomery and serve in a visiting nurse-type of role. Stinehart explained that because of COVID, some people are still reluctant to go to medical facilities for routine treatment. With several towns taking part, the need for the service can be addressed at a more reasonable cost for everyone.

“It’s tough for one small community to budget for having a nurse on call, but with several towns paying it becomes more affordable for each town and it’s financially worthwhile for the nurse,” Stinehart said.

Southwick at a glance

Year Incorporated: 1770
Population: 9,502
Area: 31.7 square miles
County: Hampden
Residential Tax Rate: $17.59
Commercial Tax Rate: $17.59
Median Household Income: $52,296
Family Household Income: $64,456
Type of Government: Open Town Meeting; Select Board
Largest Employers: Big Y; Whalley Computer Associates; Southwick Regional School District
*Latest information available

When entering Southwick drivers are greeted with a welcome sign that brands the town as a “recreational community.” One notable recreation spot in town is The Wick 338, the motocross course that continues to grow in prominence in the sport. On July 9, the course will host the Southwick National Motocross Championship, which will be televised nationally on NBC.

“Based on ticket sales so far, the organizers are anticipating one of the largest events ever,” said Fox. “I hope they have good weather for it.”

The town also hosts two popular golf courses with The Ranch and Edgewood Country Club. Stinehart discussed a new golf game in town that has begun to take off: disc golf.

“The folks at the New England Disc Golf Center have told us people are playing hundreds of rounds of disc golf every week,” Stinehart said. “It’s a relatively new sport that’s gaining in popularity.”

Southwick is still basking in the glow of its 250th anniversary celebration. Though 2020 was the actual year of the anniversary, COVID forced the town to delay scheduled events and create new ones. In a “making lemonade out of lemons” kind of way, Fox remarked that they were able to celebrate the 250th for two years instead of just one.

“In 2020 we had a rolling parade where we drove floats into neighborhoods and then last year we held a traditional parade,” Stinehart said. “We’re still selling souvenirs from the event.”

 

Something to Celebrate

The anniversary celebration was so successful, the organizing committee had a surplus after all the costs were covered. That money will be used to make improvements to the town green and renovate the memorial to veterans who were Southwick residents.

“It’s a good use of the money and it will improve the municipal center of our community,” Stinehart said.

Reflecting on the anniversary, Fox said even with a two-year celebration, COVID prevented them from holding all the activities they would have liked to host.

At that point, Stinehart quipped, “Well, there will be a 275th anniversary.”

Women in Businesss

It Can Be Challenging, but It’s a Great Way to Take the Initiative

By Lauren Foley

 

After graduating college and entering the workforce there are endless opportunities and lessons to learn as a young woman in business. The expectations and opportunities of a first job are not always taught in the classroom.

While some of those expectations are directly related to skills and job functions, there are more intangible ones that are expected of people who enter the business world. Soft skills such as growing your outreach, building clientele, and developing relationships, are heavily valued and weighted in the career of business. As women in business, we want to empower ourselves to grow our careers and position ourselves for success. It is imperative that we advocate for our career path and grow our worth in our chosen professions. Well, how does a newly graduated woman enter the workforce and gain growth in these areas in their career? It is simple, networking.

Lauren Foley

“The purpose of networking is to gain connections with other business individuals to create working and professional relationships. Connections can provide many opportunities for young professionals ranging from cliental referrals, job offers, event sponsorships, achievement recognition, and even learning opportunities.”

Before jumping in, the first step is to understand the basic goal of networking. The purpose of networking is to gain connections with other business individuals to create working and professional relationships. Connections can provide many opportunities for young professionals ranging from cliental referrals, job offers, event sponsorships, achievement recognition, and even learning opportunities. The positive outcomes span even farther. By forming connections with other people in similar positions, you create a new network of people who can provide resources to each other, and connections that enable each other to grow.

Where are you networking, how do you do it, and why? Are you looking to create a connection with a specific person who has influence in your field or community? Are you looking to make an introduction within a specific service that would be necessary to advance your career? Are you looking to find more ways to get more involved in your community and be of service? It is important to understand why you are attending each event you attend before you engage. Networking can take place in many different atmospheres such as attending a BBQ, going to an awards’ ceremony, or attending a convention. Your choice in events to attend should be in alignment with your purpose of networking. When looking for a referral source, individuals should look for a working relationship. A working relationship refers to the idea that if the other person’s client needs a service you provide, then they would refer the client to you and vice versa. Those looking for a working relationship should attend a networking event that is sponsored or put on by a local organization where other business professionals associated with the field will also attend — think maybe a trade show, chamber of commerce, or specific public roundtables. If the purpose of networking is to find new clients, then attending a business event or local young professionals’ event where others are just starting their career is the perfect place to create ground-level relationships that could lead to gaining clients.

It is especially important for new professionals to feel empowered at networking event. It can sometimes feel easier to stick to the people you know at an event rather than to approach a stranger and strike up a conversation. A great approach to avoid this issue, is to scope the room, remember your purpose and use the buddy system to approach new people. When using the buddy system, it allows both individuals to have more confidence when starting to network because they can lean on each other while still being able to meet new people.

Remember, there are many ways to network, and some events might work better than others for you depending on your personality and your overall expectations. There are also events that will provide a more specific purpose of networking than others, so it is always important to note how the events went to determine if they are worth your time in the future.

It is great best practice to touch base internally with whoever went to the event to get their feedback. Who did everyone meet? What did they enjoy at the event? Were there any important follow-up tasks post event? What was the overall outcome? Having a quick internal conversation post event can increase the value your networking activities because you will remember who to follow up with, and as previously mentioned, weigh whether you would like to attend again in the future.

Overall, networking as a young women can be challenging but it is a great way to take the initiative to grow our own careers. It can help you advance your career faster while also improving your client service and relationship skills. While the benefits may not feel immediate in nature, networking is a terrific way to get your name out there, create learning points, and gain opportunities as a young professional. So, understand the value you could receive by meeting the right person, and start planning what is most important to you and your career. It is a skill that takes some time to learn, so practice makes perfect and get out there and grow your ‘Net.’

 

Lauren Foley is an associate at the Holyoke-based accounting firm, Meyers Brothers Kalicka, P.C.

Cannabis

The State of the Industry

Michael Kusek

Michael Kusek says the cannabis industry is in what he calls “a first bout of growing pains.”

“Our first bout of growing pains.”

That’s the phrase Michael Kusek summoned after being asked to describe the state of the cannabis industry in the Bay State more than five and a half years after its start.

“We’re still very much in the early stages of this industry,” said Kusek, who launched the quarterly publication A Different Leaf, with the subtitle ‘A Journal of Cannabis Culture’ to essentially chronicle this business and tell the many stories that define it. “It took over a year to sell the first billion-dollars-worth of cannabis, and then it took eight months to sell the second billion. Those billions are going to come faster; the market isn’t shrinking, it’s just being spread out over more locations.”

Elaborating, he said the numbers of dispensaries and other kinds of businesses is growing rapidly and profoundly, and soon — how soon remains to be seen — there will come an answer to the question ‘how many of these is too many?’

“Competition has come to the market — quickly,” he explained. “In some places, dispensaries that were the only game in town — those that had first-mover advantage — are no longer the only game in town. That has come quickly as the Cannabis Control Commission has become faster and more efficient at licensing businesses.”

Meanwhile, there will soon be more competition from other states, including New York and New Jersey, which will likely have their first dispensaries by the end of this year, developments that will certainly impact regions like the Berkshires. And there will be companies based in other parts of the country that will want to enter this state and likely partner with existing ventures to do so, he said, adding that all these factors go into that phrase ‘growing pains.’

Overall, the state’s cannabis business continues to grow, evolve, and influence the regional economy in many different ways, said Kusek, listing everything from the profound impact on commercial real estate, with dozens of formerly vacant or underutilized properties finding new life as homes to different kinds of cannabis businesses, to the introduction of new kinds of ventures, such as home delivery (see related story, page 20) and social-consumption sites, to the infusion of tax revenue from these various ventures.

And the stories in the latest edition of the publication — the Spring 2022 ‘Cannabis and Culture’ issue — speak to all this. They punctuate how the industry is evolving and influencing the region, and how there are many subplots to the larger story. Indeed, there’s a piece about how the cannabis industry can help cities and towns like Holyoke revitalize their economy. There’s another piece, in the ‘how-to section’ where experts talk about communicating with children about cannabis use. And then, there’s a story about entrepreneurs Phillipe and Ashlan Cousteau about their new line of “ocean-infused” cannabis products.

The past several issues and the one coming next provide more insight: winter 2021 was the ‘medical issue,’ while fall 2021 was the ‘annual’ (the third) ‘Edibles Issue.’ The summer issue, meanwhile will be the first devoted to ‘cannabis travel and tourism,’ said Kusek, noting that he’s always wanted to do one of these, but couldn’t until COVID subsided sufficiently.

“This is the first summer we thought we could do travel and tourism,” he said, adding that the issue will include pieces on traveling with cannabis — what’s legal and what isn’t, according to the Transportation Safety Administration; cannabis spas; and a broad piece on just what is cannabis tourism.

“There’s two ways of looking at it,” he explained. “People are going to destinations where there is cannabis, and that’s why they’re going there, places like Jamaica, where they may be able to visit a cannabis farm. Or, if people are traveling in California, they may want to visit dispensaries — like a brewery tour; cannabis becomes the destination.”

While cannabis is certainly changing the local and national landscape — literally and also figuratively — the overarching questions are: ‘what’s next?’ and ‘how big can this industry become?’

In a candid interview, Kusek, whose magazine is now national in scope but still pays close attention to what’s happening in this region and the Commonwealth as a whole, provided some perspective on the state of this emerging sector and what we can expect in the months and years to come.

 

Where There’s Smoke …

Kusek said there has been considerable change in the landscape since the cannabis industry was born in 2016, and also since BusinessWest last spoke with him, just as he was launching A Different Leaf in the summer of 2019.

Perhaps the biggest change, and this has led to more competition, has been quicker action on the part of the CCC when it comes to issuing licenses.

“Early on, the commission was taking their first tentative steps toward licensing, and licensed very slowly, from 2018 on,” he explained. “They were not licensing dozens a week; it was in the single digits. And that created some tension within the pool of people waiting for licenses, and there were many kinds of businesses within that pool of applicants — locally grown companies, businesses coming into Massachusetts from other states — MSOs (multi-state operators), and a pool of applicants under the social-equity provisions of the law.
“The state was not speedy in granting licenses, and you had a fair number of businesses who burned through their capital waiting for licenses. It’s not like opening a restaurant, where you find a space, and you rent it, and you go to the town and you get your food permits and then you acquire a liquor license; it could take a while, but it’s not that long a process,” he went on. “With cannabis, early on, you had people who had to rent a storefront, because you needed a license to get the host-community agreement with your town. There are people I talked with who had their host-community agreements and had rented a building, and they never opened their doors til three years later.”

He said there are more than a few examples of entrepreneurs who burned through their money, with an emphasis on their money, because one cannot get bank financing for such businesses, because cannabis is still illegal federally. But the situation is improving, he noted, and this is leading to more ventures opening their doors, thus changing the competitive landscape, at least in some communities.

Indeed, there are several cities and towns where cannabis has a huge presence and large impact on the local economy — Holyoke, Northampton, and Easthampton are on that list — and others where it has little if any, such as West Springfield, where a moratorium on such businesses still exists. Many lie somewhere in the middle, he said, adding that their status depends largely on how ‘friendly’ these communities are to the industry.

The varying degrees of friendliness leave entrepreneurs with some choices, said Kusek, adding that they may choose to wage a more difficult campaign to locate in a community where there are few such businesses, or choose to join the growing number of players in communities like Northampton.

“Do you try your luck with the city of Springfield and burn through all of your money on rent, or do you go to Northampton, where you can get a host-community agreement and hopefully get through the state process much quicker, and at least get your doors open?” Kusek asked rhetorically. “You may not make a dollar, but you might make 50 cents.”

Another interesting dynamic was the state’s willingness to grant licenses to dispensaries, but not to the cultivators that would provide product to those facilities, said Kusek, adding that over the past few years, it has essentially caught up, meaning that there is now both more competition and more product.

“In the fall and winter of 2021, I had more than a half-dozen phone calls from people asking me if I knew where they could buy flower — if I knew anyone who had cannabis flower to sell wholesale,” he explained. “I don’t grow cannabis, I don’t sell cannabis, I write about cannabis. But the marketplace was so tight, and people were having such a hard time finding product, they were calling people like me looking for product. That has stopped happening.”

And that is just one of the many developments contributing to the growth and evolution of the industry, adding that as the sector emerges here, takes root in other states, and becomes more national in scope and reach, there will be many fronts to watch.

These include the ongoing debate about whether to make cannabis legal on a federal basis, what Kusek calls “the next big shoe to drop,” because of the huge implications of such a development — on everything from inter-state commerce to use of the banking system and all those ramifications — should it come to pass and how it might come to pass.

“There are lots of competing and complementary interests helping to develop legislation, and there are advocates for smaller businesses who don’t want this legislation to be dominated by MSOs or Big Tobacco, or InBev, or whoever else wants to get into the cannabis industry when it becomes federally legal,” he explained, adding that it will be a very complicated process to take the regulations put in place by the three dozen or so states that have legalized medical or adult-use cannabis, and overlay that with federal policy. “They don’t want the federal regulations to squash small business, and they don’t want federal regulations to squash social-equity provisions at the state level.”

Overall, he said this White House has not made legalizing cannabis a priority, and he does not expect that to change anytime soon, although he certainly leaves the door open to that eventuality.

 

Joint Ventures

In the meantime, the local landscape continues to change, with new businesses, new business types, such as delivery and social-consumption sites (which Kusek predicts will be the next ‘big thing’), brands developing their identities, businesses identifying customers, and much more.

Kusek said these are all contributing to growing pains, which, overall, are a good thing to have. They convey that a sector is expanding and evolving, so much so that the growth and evolution are creating issues, and, in his case, things to write about it.

There will be no shortage of such things for the foreseeable future, which is good for Kusek, and very good for an industry that is, in most all ways, very much in its infancy.

Wealth Management

It’s Not Just About the Money

By Pat Grenier

We have a well laid out plan for how our wealth-building investment portfolios will provide us with the lifestyle we want, confidence in our financial strategy that we believe we deserve, and the legacy we want to leave our loved ones.

Inflation, rising interest rates, high gas prices, the war in Ukraine are non-trivial distractions that test our ability to stay calm and focused. As Mike Tyson once said, “everyone has a plan ‘till they get punched in the mouth.”

Pat Grenier

Pat Grenier

For many depending on their 401k plans, their IRAs and/or their investments, this is a gut-wrenching feeling. It certainly is painful to watch the value of our monies depreciate — especially in an inflationary environment. Emotions can take over and cause anxiety, nervousness, and fear. You are not alone. These feelings are real and may drive the person into a decision that may be irrational, absolutely the wrong one at the wrong time.

Until we address these feelings with facts and common sense, we will not be able to make rational decisions about our investments and the impact it will have on our lives.

As a start, let’s put the current market environment in perspective. As with any market decline, we don’t know when it will hit bottom or how long it will take for markets to come back. What we do know, and history has proven, is that market corrections occur periodically and have been short-lived:

 

As much as anyone would like to avoid these declines, they are an inevitable part of investing.

Looking back at the 15 largest single-day percentage losses in the S&P 500 since 1960, we see that investors are rewarded for staying the course:

Warren Buffett said it best “American magic has always prevailed, and it will do so again.” Can you think of a year where there was not an event that had a negative impact on the economy and investments? It is reassuring to know that despite these annual headwinds, the U.S. economy is resilient and has always recovered.

As much as the fearmongers want us to believe the world is falling apart, we should know better than to listen to the 24/7 negative news cycles. For our own sanity, we need to focus on the positive. Our economy continues to open after the closures due to the Covid pandemic, there are plenty of jobs for anyone that needs one and consumers are still spending. To our surprise many corporations for the first quarter of this year reported higher-than- expected earnings. In addition, in spite of higher mortgage interest rates, pending home sales rose in May. This should provide us with optimism for the economy, even if the ride is bumpy.

Famed British Banker, Sir Baron Nathan Rothchild, is credited with the phrase “buy on the sound of canons, sell on the sound of trumpets.” The old adage ‘buy low and sell high’ makes sense but is one of the most difficult principles to follow and act upon.

Markets decline on negative news. The negativity creates fear, but the decline presents an opportunity to reassess our investments, our allocation, our risk tolerance and to take advantage of quality investments that may have been beyond our reach. If time is on your side, buying on sale makes sense.

It is not just about the money. Investing is about having the right frame of mind to make our money work efficiently and effectively.

 

Pat Grenier, CFP® is president and founder of Springfield-based Grenier Financial Services; (413) 736-6712; [email protected]

Securities and advisory services offered through Cadaret Grant & Co., an SEC Registered Investment Advisor and member FINRA/SIPC. Grenier Financial Advisors and Cadaret Grant are separate entities.

Wealth Management

A Different Playing Field

By Jeff Liguori

 

When markets slide, investors’ knee jerk reaction is to draw parallels to difficult markets in the past.

The most recognizable episode in recent history is the Great Financial Crisis (GFC) of 2008-09. The S&P 500 peaked in October 2007, followed by a crushing sell off that bottomed out in March ’09 — but not before losing 56% of its total value, a near total collapse of the financial system, and several high-profile bankruptcies.

A significant contributor to that grueling bear market was the decline in home prices. Real estate was a bubble that overinflated; the ‘pop’ led to a meltdown in our financial system due to intricate investment products linked to mortgages, over-leveraged home buyers, and inordinate risk assumed by some large investment banks. When that very large balloon deflated, there was no place to hide until the buyer of last resort — our federal government — stepped in with a bailout.

Jeff Liguori

Jeff Liguori

“This is not that housing market. When it cools – and it will – there should be enough demand to maintain stability.”

There are some eerie similarities in today’s investment landscape. Home prices have trended drastically higher as pent-up demand, fueled by excessive liquidity and a strong economy, has caused a buying frenzy in many markets. Speculation, specifically in crypto currency and “meme” stocks, prompted unsophisticated and inexperienced investors to buy assets about which little was known. The quick success of those speculators was widely publicized through social media, which caused a feedback loop that then further inflated the bubble as it drew more neophytes into the ‘game.’ We’ve seen this movie before, and it doesn’t end well.

Following the playbook of the GFC, should we expect a high-profile bankruptcy of a major financial institution, or a collapse in the housing market, or — heaven forbid — both and maybe more? We keep hearing that we’re in a bear market and a recession is all but guaranteed, so what now?

First, from a macro economic standpoint, today’s economy is quite different than what we experienced 13 years ago. Take real estate. Yes, home prices have skyrocketed and the market for buyers is possibly as tight as it has ever been. But the number of homes being bought with cash is at the highest level since 2005; transactions not subject to financing by the buyer represent almost one quarter of all transactions. For perspective, cash transactions at the peak of the market in 2007 were almost 40% lower than they are today. Mortgage debt is almost always the greatest liability for a consumer; that liability was significantly higher during the 2008-09 recession. And bank-lending standards today have made it more difficult for less creditworthy consumers to take on mortgages because of the Great Financial Crisis. This is not that housing market. When it cools – and it will – there should be enough demand to maintain stability.

The number of first-time home buyers, or housing formation, declined during the 2010s, mostly due to a combination of younger adults living with their parents, and a move toward urban centers where renting is more prevalent. But one of the consequences of the pandemic, that was impossible to predict, was the spark in housing demand. Major employers allowed workers to work remotely, which enabled growth in desirable suburban and rural real estate markets. We may be on the doorstep of housing formation trend that persists for a very long time, a long-term positive for the economy. Prices should normalize in the near term, but demand for housing remains intact.

The real crisis may be a lack of supply. But that is an article for another time.

Second, speculative bubbles are a natural consequence of a strong economy. We have all seen or heard of the Tik Tok millionaires, who seemingly made their fortune overnight, then spread the get-rich-quick gospel on social media, thus influencing more risky behavior — the very definition of a bubble. However, when equity markets decline substantially in a short time — the tech-heavy Nasdaq was down nearly 32% for the year in June – this risky behavior gets flushed out.

Look at this statistic, courtesy of Sundial Research: On June 16, 90% of the stocks that comprise the S&P 500 were down on the day. This occurred five times in the in the seven trading sessions leading up to June 16. There are zero historical precedents for that level of selling over a seven-day period, which is a sign of capitulation by inexperienced investors, necessary for a bottoming process in stock prices.

Many variables contribute to economic weakness, and with the Fed raising rates to battle inflation, it may lead to a recession. How quick is hard to predict. But this is not 2008. Consumer balance sheets are much healthier, with manageable levels of debt relative to income. Stocks have already discounted many of the negatives associated with tighter financial conditions and higher inflation.

As investors we move from fear to greed and back again. Strong emotions that are exploited by the media. Perhaps the Fed can navigate through this, or some type of peaceful settlement occurs in Ukraine, relieving inflationary pressure, and the adjustment in all asset prices is just that — a necessary adjustment in a healthy economy. Perhaps we should instead be thinking of long-term opportunity. That scenario doesn’t seem to be the narrative today, which, as a contrarian, makes me think it is more likely than not.

 

Jeff Liguori is the co-founder and chief Investment officer of Napatree Capital, an investment boutique with offices in Longmeadow as well as Providence and Westerly, R.I.; (401) 437-4730.

Insurance

On the Rise

By Lisa Johnson

 

You have probably noticed higher prices in many areas of your life. From gas to groceries, prices are going up, with the U.S reaching inflation levels never seen before — and the insurance industry is not immune to this trend. Across the industry in most markets and with most insurance companies, whether you’ve had a claim or not, home-insurance premiums are rising due to a variety of factors.

Many of these factors are out of your control, as well as your agent’s and insurance company’s. Many current conditions, including increased costs of material and labor, as well as an ongoing shortage of workers, mean you may see a rise in your premiums at renewal time.

Home-insurance rates are determined by the likelihood of a homeowner filing a claim and the potential risks involved. Rates are driven by numerous standard factors, including amount of coverage needed, age of the home, location, liability issues, and previous claims. Other influences caused by national trends also contribute to rates.

Why are home-insurance rates going up? The biggest cause is the rise in inflation. When prices rise, the cost of living and owning a home increases, which in turn influences home insurance rates. These rate increases are happening in insurance companies across the country.

Home-insurance premiums can be affected by influences outside of your control. Various nationwide factors are impacting the cost to rebuild homes, leading to the need for more coverage in case of a claim. Some of the trends that are driving up costs include higher material costs and supply-chain issues. For instance, materials to rebuild homes are up 26%. Labor shortages are resulting in longer construction and claims-handling times, which also impact the cost of claims.

 

Higher Material Costs

From record high prices to shortages of materials, the home-building industry has seen lengthy delays, increased prices, and a large number of postponed projects. These higher prices for construction projects, renovations, and repairs lead to higher costs for homeowners.

With the price of building materials — such as drywall, shingles, lumber, and copper wiring — up an average of 26%, homes have become more expensive to fix and replace. According to a survey by the National Assoc. of Home Builders, this is the largest single-year increase in the survey’s history. Ninety-three percent of contractors are impacted by the increased price of materials, which leads to higher replacement costs when insurance claims are filed.

 

Increased Shipping Costs and Delays

The pandemic has impacted almost every part of the global supply chain, causing shipping delays and higher prices. When shipping ports get overwhelmed and backed up, it impacts the time it takes to get materials to homeowners and the cost of delivering the materials.

From appliances to plumbing fixtures, it’s taken weeks and months longer to get building supplies, which previously had taken days to procure. In fact, 94% of Fortune 1000 companies have reported supply-chain disruptions from COVID-19.

Globally, RBC Capital Markets reported that 77% of ports are experiencing abnormally long times to turn around traffic. In fact, Freightos.com marketplace data shows that, in September 2021, China-to-U.S. ocean shipments took an average of 73 days to arrive at their final destination, 83% longer than in September 2019.

 

Higher Labor Costs

Builders often hire subcontractors who handle electrical, drywall, plumbing, and other areas of construction. With the current labor shortages, higher costs are needed to secure skilled laborers or obtain the needed materials. This, in turn, has forced home builders to factor in higher costs for construction and remodeling work.

Eighty-nine percent of contractors are having a hard time finding craft workers, and 88% of firms are experiencing project delays. Additionally, the U.S. is seeing a drop in the number of Americans becoming tradespeople. The National Electrical Contractors Association reports that 7,000 electricians join the field annually, but 10,000 retire. This shortfall results in higher prices and longer wait times for home projects.

 

Auto Insurance Affected, Too

Home insurance isn’t the only coverage impacted by current trends. Auto insurance is also experiencing increases due to national trends. Used-car prices are up 40%, the cost of labor for repairs is up, car parts are costlier and harder to obtain due to supply-chain issues, and rental car costs are up 30%. These factors and others are contributing to a rise in auto-insurance rates.

It might be time to review your home and auto policies with an agent to make sure your coverages are appropriate in the current inflationary market.

 

Lisa Johnson is chief operating officer for Amherst-based Encharter Insurance; (413) 658-3410.

 

Sources: NAHB, AGC, Accenture, U.S. Bureau of Labor Statistics, AutoRentalNews, CCC Intelligent Solutions, CNBC. All products are underwritten by The Hanover Insurance Company or one of its insurance company subsidiaries or affiliates. This material is provided for informational purposes only and does not provide any coverage.

 

Insurance

Changing Rules of the Road

LexisNexis Risk Solutions recently released its 2022 U.S. Auto Insurance Trends Report, which aggregates annual market data about driving behaviors, auto-insurance shopping, underwriting, and claims to help insurers better navigate myriad evolving trends impacting the U.S. auto-insurance industry.

This year’s report analyzes 2021 data, detailing how the industry continues to navigate the aftermath of pandemic-induced supply shortages, inflation, and new driving behaviors, and provides insights for insurance carriers to help improve their workflows with an eye on streamlining consumer experience.

One of the big questions within the U.S. auto-insurance industry heading into 2021 was whether it would see a rebound to more normal driving and shopping patterns, or if the industry is undergoing a revolution in the wake of the pandemic that would compel insurers to think about the policy life cycle differently.

“The jury is still very much out on the long-term effects of these market trends impacting the auto-insurance industry,” said Adam Pichon, vice president and general manager of Auto and Home Insurance at LexisNexis Risk Solutions. “While we have seen some traditional patterns re-emerge with respect to miles driven and insurance shopping volumes, we saw another roller-coaster year due to volatile activity in claims severity, insurance switching, more serious traffic violations, and vehicle purchasing due to macroeconomic conditions.

“Add to that increasing consumer interest in telematics data and an active regulatory and legislative environment,” he went on, “and we are seeing more signs of a revolution in the industry than a rebound. Insurers who arm themselves with accurate and comprehensive data are poised to price and rate more accurately, handle claims more efficiently, and improve customer experience in the face of evolving market stressors.”

 

Another Turbulent Year

Auto-insurance shopping and new policy-growth numbers were volatile for the second year in a row, shaped largely by continued pandemic-related influences.

• Changes in driving behavior — including riskier driving behaviors such as distracted driving — created a notable shift in the driving-violation data mix reported. An abnormal rise in major speeding violations coincided with another yearly increase in traffic fatalities.

• Claims severity increased even as more normal driving patterns returned, particularly in the second half of the year. While severity of claims have increased, the number of ‘touches’ required to close a claim has not improved, with 29% of consumers reporting having to speak with three or more people to get their claim settled.

• Vehicle shortages and supply-chain issues led to reduced car sales and slowed the adoption of advanced driver-assistance systems after gains in recent years. And with fewer cars available, vehicle purchases were suppressed, which meant auto-insurance shopping was down, as vehicle purchases account for as many as one in three auto insurance shopping events.

• Miles driven, which is a strong predictor of loss cost frequency, rebounded to traditional seasonal patterns exhibited in 2019, and carriers could see a significant benefit in more accurate and frequent mileage readings from connected vehicles.

• According to a December 2021 LexisNexis Risk Solutions survey of U.S. consumers, 71% are interested in the of use telematics-enabled usage-based insurance for purposes of discounts. However, consumer adoption remains much lower, presenting a significant opportunity for both consumers and insurers.

• Changes in the regulatory environment are putting pressure on core rating variables as some states are introducing legislation designed to restrict the types of data used for risk-based insurance scoring. This could be harmful to consumers, as 85% of new U.S. consumer auto-insurance policies issued to consumers in 2021 benefited from products that leverage data and analytics.

“When you consider all the variables at play, I do think the assertion by LexisNexis Risk Solutions that we are in a revolution of sorts in the insurance industry is apt,” said Karlyn Carnahan, head of Insurance, North America at Celent. “Like no time I can ever recall, insurers are reliant on data and analytics to not only assess risk, but also to provide a more seamless experience for the customer from point of quote all the way through the claims process. Across the insurance continuum, data is oil that keeps the engine running.”

 

Considerations for the Road Ahead

We could be headed for another year of vehicle and insurance shopping volatility in year-over-year growth rates. Additionally, current economic uncertainty and continued risky driving behaviors suggest claims severity will remain high. Finally, LexisNexis Risk Solutions will continue to watch the regulatory environment closely in support of consumers and carriers.

“The insurance industry is in a critical phase,” Pichon said. “There are so many unknowns, and insurers, no matter the size, who adapt by using data and analytics to enhance their workflows and meet customers where they are will be positioned to make better, more informed decisions and gain market share.”

Health Care

A Tradition of Caring Lives On

Gov. Charlie Baker, Sarah Yee

Gov. Charlie Baker, Sarah Yee, center, and Mercy Medical Center President Deborah Bitsoli at last month’s announcement of plans for the Andy Yee Palliative Care Unit.

Sarah Yee recalls that, during her husband’s final stay at Mercy Medical Center before he succumbed to cancer — a week in the intensive care unit in late May 2021 — there was some subtle “bending of the rules,” as she called it.

Most of it involved visitation, and, more specifically, the number of people who could visit and the hours when people could drop in, she noted. But there was more to it, especially efforts to make his room more like home, she said, adding that steps involved everything from the music playing — Earth Wind & Fire — to the Disney movies he would watch with family members, to pictures of family and friends that were brought in and placed around the room.

Summing it all up, Yee said that it wasn’t long before she called for an ambulance to bring Andy to Mercy for that final stay, that she decided that she didn’t want him to die at home.

Andy Yee was a successful entrepreneur

Andy Yee was a successful entrepreneur known for his passion for giving back. The palliative care unit is a continuation of that legacy.

“We love our house and the memories that we made here … but I didn’t want these to be our last memories of him,” she said, adding quickly that she did want him to die in a setting that was as close to home as she and family members could make it.

And the desire to enable others to enjoy that same home-like setting has prompted members of the Yee family, working in concert with those at Mercy Medical Center, to conceptualize the Andy Yee Palliative Care Unit, which is slated to open its doors before the end of this year.

Eight rooms are planned in space on the fifth floor of the hospital that had been a med-surg unit. Plans call for those private rooms, family respite places, private meeting rooms, and an outdoor terrace.

“This will be a specialized unit with specialized care,” said Deborah Bitsoli, president of Mercy Medical Center. “The rooms will have a particular color scheme, there will be a garden for the families, there will be particular types of furniture so the patients can stay overnight, and we will also outfit the rooms so some of the hospital equipment is behind walls, so that the environment would almost be like a home setting.

“The ICU is very institutional-looking,” she went on. “These rooms will not be institutional-looking; they’re going to look like a family room; this will be a very unique model for Springfield.”

The center will take the name of a man known for his many business accomplishments — he was a serial entrepreneur known in recent years for partnering with Peter Picknelly and others to save the Student Prince restaurant and then the landmark White Hut eatery — but also for his philanthropy.

At an elaborate press conference to announce the creation of the palliative care unit, staged last month in Mercy’s courtyard, several speakers, including Gov. Charlie Baker and Lt. Gov. Karyn Polito, both of whom became friends with Yee in recent years, talked about how the facility would not only meet a need, but speak — and in dramatic fashion — to Yee’s passion for giving back.

Indeed, before talking about the new unit, what it would offer, and what it would mean for patients and their families, Bitsoli set the tone by first turning back the clock to the early weeks of the pandemic, when Yee arranged to bring a Peter Pan bus full of food for staff at the hospital.

“There was another time when I called Andy and said, ‘I need your help,’ and he immediately said ‘what can I do?’” she recalled. “I said ‘it’s been a tough day for the staff; I need 1,000 roast-beef sandwiches. He said ‘when?’ I said ‘tomorrow.’ He said ‘I’ll get them there.’ And he did get them there.”

This desire to give back to those at the hospital and to support employees continued until that last stay in the ICU, said Bitsoli, noting that before he fell gravely ill, Andy Yee and officials at Mercy were planning a large, thank-you-to-staff celebration that would take place in that same courtyard as the press conference. That celebration never happened, but the spirit that spawned it would inspire something with more-lasting impact on the hospital and the patients it will serve.

Indeed, in the latter stages of her husband’s battle against cancer, Sarah Yee said she had many conversations with Andy’s oncologist, Dr. Philip Glynn, Bitsoli, and others about how donations in Andy’s name to Mercy Medical Center might best be used. There was talk of funding additional infusion rooms, she said, referring to facilities where infusion therapy is administered to cancer patients.

But officials at Mercy identified a greater need — one for palliative care facilities that would cater to critically ill patients who are mostly at the end of their lives.

Such facilities are not common, said Bitsoli, noting that fewer than 20% of hospitals offer palliative care.

“There are not many units like this; it really takes a combination of a vision and particular type of expertise,” she noted, adding that the unit will be overseen by Glynn and Dr. Laurie Loiacono, chief of Critical Care at Mercy. “It also takes a particular type of administration that feels committed to providing that type of experience for patients and families. It’s a particular unit that is resourced and outfitted in a very unique way, and you have to be behind that vision — and we’re all behind that vision.

“As the population ages, there is considerable focus on palliative medicine, which focuses on how someone passes in a dignified way, in a setting where they are surrounded by loved ones and in a supportive manner,” she went on. “There is a level of expertise and specialty around that, and Dr. Glynn has that type of expertise.”

Those at Mercy have been involved with the project for several months now, said Bitsoli, adding that there have been meetings with architects and room designers to finalize color schemes and other aspects of overall design. A committee has been meeting every week to get updates and keep the project on track for a fall ribbon-cutting.

Tim Stanton, vice president of Philanthropy for Trinity Health of New England, Mercy’s parent company, agreed, and noted that there is clear need for such a facility in this region.

“Sometimes, a family may feel it is desirable to have the patient come home during those last days,” said Stanton. “But oftentimes, it’s not practical or logical. So we want to create an environment here that replicates many of the comforts of home.”

Stanton said Mercy has embarked on what he expects will be a six-month campaign to raise money to help defray the cost of the new unit, which he projects will cost between $500,000 and $1 million in its initial stage.

Those wishing to donate may do so by visiting https://give.mercycares.com/andy-yee-palliative-care-unit

Daily News Elder Care HCN News & Notes Health Care Healthcare Heroes News Retirement Planning Senior Planning Summer Safety

SPRINGFIELD — In the spring of 2017, Healthcare News and its sister publication, BusinessWest, created a new and exciting recognition program called Healthcare Heroes.

It was launched with the theory that there are heroes working all across this region’s wide, deep, and all-important healthcare sector, and that there was no shortage of fascinating stories to tell and individuals and groups to honor. That theory has certainly been validated.

But there are hundreds, perhaps thousands of heroes whose stories we still need to tell, especially in these times, when the COVID-19 pandemic has brought many types of heroes to the forefront. And that’s where you come in.

Nominations for the class of 2022 are due July 29, and we encourage you to get involved and help recognize someone you consider to be a hero in the community we call Western Mass. in one (or more) of these seven categories:

• Patient/Resident/Client Care Provider;

•  Health/Wellness Administrator/Administration;

• Emerging Leader;

• Community Health;

• Innovation in Health/Wellness;

•  Collaboration in Health/Wellness; and

• Lifetime Achievement.

Nominations can be submitted at

https://businesswest.com/healthcare-heroes/nominations/

For more information call Melissa Hallock, Marketing and Events Director, at (413) 781-8600, ext. 100, or email to [email protected]

Banking and Financial Services Business of Aging COVID-19 Daily News Employment News

FLORENCE — Florence Bank announced that president and CEO Kevin Day will retire on Nov. 25, and a focused search is underway for a new leader.

Day took over as president in January 2020 and became CEO in May of the same year.

When Day took the helm at age 64, he promised that nothing would change at the bank. Little did he know, he’d be called upon to usher Florence Bank through some of the most tumultuous times in history, including a pandemic and the resulting financial strife. Day led the bank in ensuring that countless homeowners and businesses were able to defer their payments during the pandemic and in helping business customers connect to grants and other available funding.

These measures helped customers navigate the financial turmoil and gave them much-needed time to adjust to new financial situations.

The bank also expanded over these past two years, opening a branch in Chicopee; creating a work-from-home program for employees; and granting hundreds of thousands of dollars to nonprofit organizations in the Valley.

Day takes pride in the bank’s stability but shares the credit with the full banking team.

“Our goal in this transition is to identify an individual to lead the bank into the future while preserving the values and mission of the past that have proven so successful here,” he said. “I am proud to say that Florence Bank is fundamentally sound in every way. We have an experienced executive management team, a solid officer team and a dedicated staff. I am confident that the bank will continue to prosper for many years to come.”

Day joined Florence Bank in 2008 as chief financial officer, responsible for finance, facilities and risk management. His responsibilities expanded to include compliance in 2013, residential lending in 2014 and retail banking in 2016. He was also promoted to executive vice president in 2016.

Berkshire County Business Innovation Business Management Daily News Economic Outlook Education Women in Businesss

The Berkshire Economic Recovery Project, a program of 1Berkshire and Berkshire Regional Planning Commission, with funding from the United States Economic Development Administration, announced the launch of its women- and minority-owned business enterprise (W/MBE) module.

The training module, available in both English and Spanish, provides a high-level overview of what it means to be a certified women- and/or minority-owned business enterprise, and how such a certification can help support the small businesses in the Berkshires. In addition to the short overview training modules, interested businesses will also find a direct link to schedule a free intake consultation with the Economic Development team at 1Berkshire.

These consultations will allow 1Berkshire to make direct referrals to technical assistance support to help guide interested women- and minority-owned businesses through the certification process.

“We know we have many incredible small businesses in the Berkshires owned and operated by women, immigrants, minorities, and LGBTQ community members, however we find very few businesses are certified as such,” said Benjamin Lamb, 1Berkshire’s director of Economic Development. “This effort aims to move the needle on helping our underserved business owners access the opportunities that W/MBE certification unlocks, including government contracting opportunities, specific loan and grant programs, tax incentives, and more.”

Businesses and business owners are invited to visit the W/MBE module page at https://bit.ly/3yff8zP for more information and to view the recordings.

Construction Daily News Environment and Engineering Landscape Design Meetings & Conventions News Tourism & Hospitality

WESTFIELD Tighe & Bond, Inter-Fluve, the Town of Falmouth (MA), and project partners have been recognized with two awards for the Coonamessett River Restoration and John Parker Road Bridge project.

The project team received the Bronze Engineering Excellence Award from The American Council of Engineering Companies of Massachusetts (ACEC/MA) and the Nicholas Humber Outstanding Collaboration Award from the Environmental Business Council of New England (EBC).

The awards recognize the successful transformation of 56 acres of abandoned cranberry bogs, which established a thriving, self-sustaining ecosystem supporting wildlife, increasing coastal resiliency, and providing educational opportunities. Numerous barriers to fish passage were removed including a dam, water control structures, a series of undersized culverts that were replaced with the new John Parker Road Bridge, and 5,560 feet of the river were reestablished to closely match the historic natural flow of the river. A river overlook is a gateway to miles of trail with interpretive signs about the natural history placed along the river that is protected by town and land trust conservation lands.

“The Coonamessett River restoration achieved its goals to be a nature-based solution to increase resiliency to climate change and community resiliency,” said Elizabeth Gladfelter, Falmouth Conservation Commission Member. “This project has increased awareness and stewardship of natural resources in Falmouth and both formal and informal educational programs.”

Project partners spanning local, state, and federal organizations collaborated with the technical engineering and construction teams to successfully complete this project. The restoration is serving as an example for other Cape Cod communities transforming former cranberry bogs across the region into thriving wildlife habitats and educational and recreational opportunities for all.