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Daily News

SPRINGFIELD — Valley Venture Mentors CEO Liz Roberts announced that she will be leaving her position as of July 13, at which time current chief operating officer Kristin Leutz will take the helm of the organization that has been dedicated to nurturing entrepreneurship in Western Mass.

Roberts plans to depart after a period of growth for Valley Venture Mentors (VVM). During her tenure, she launched the Startup Accelerator program, in which entrepreneurs receive five months of training, mentoring, office space, and access to equity-free funding. Entrepreneurs who graduated from all VVM programs generated $51 million in revenue and fundraising during the past three years, and created 500 full-time and part-time jobs over the course of 2017. The Startup Accelerator program earned recognition as a model rural accelerator by the Obama administration.

“I’ve always said that leadership is not a sprint, and it is not a marathon,” Roberts said. “It is a relay, and it is smart to pass the baton at just the right time. It’s not only the right time, but Kristin Leutz — with her expertise in management, passion for entrepreneurship, and commitment to Western Massachusetts — is absolutely the right person.”

Prior to joining Valley Venture Mentors as COO in 2017, Leutz served as vice president for Philanthropic Services at the Community Foundation of Western Massachusetts, where she helped create programs such as Valley Gives. Leutz also aided entrepreneurs at VVM as a volunteer mentor for many years before joining the team. She has had a career in global philanthropy and business leadership spanning organizations like MassMutual and RefugePoint, a Cambridge- and Nairobi-based, globally recognized social-impact startup. She has led operations, fundraising, and marketing, and brings decades of experience to her role at VVM.

“I’m deeply honored to be given this opportunity,” said Leutz, “and I’m excited to work even closer with the amazing community of entrepreneurs and mentors that Liz Roberts has cultivated and engaged at VVM.”

The team includes Ronald-Molina Brantley, the former senior program manager for the city of Springfield, VVM’s vice president of Operations; Dorota Glosowitz, vice president of Programs, overseeing the Mentorship and Startup Accelerator programs; Stephannie Kirby, an alumna of VVM’s Collegiate Accelerator, as Program Manager; and Christian Setian, formerly of the Miami Dolphins, as the new Partnerships and Events assistant, working with VVM’s sponsors and volunteers from the community.

Daily News

SPRINGFIELD — The Springfield Thunderbirds were honored by the American Hockey League with four Team Business Service awards at a gala reception during the board of governors’ annual meeting at Hilton Head Island, S.C.

As part of its Team Business Services program, the AHL honored one club from each conference for top revenue growth in four areas during this past season: overall ticket sales, season-ticket sales, group-ticket sales, and corporate sponsorship sales. 

For the 2017-18 season, the Thunderbirds took home two Awards of Excellence in the areas of season-ticket sales growth and corporate sponsorship sales growth. This marked the second consecutive season that Springfield captured these awards.

“After an extremely successful first season, it was a lofty goal and challenge within our organization to achieve an award-winning second season,” said Thunderbirds President Nathan Costa. “These awards of excellence would not have been possible without the tireless efforts of our front office, but they also would not have come to fruition without the continued support of our fans and corporate partners. Their involvement with the Springfield Thunderbirds is pivotal to the success of our entire organization, and we are privileged to be able to share these honors with them.”

These awards came just weeks after the Thunderbirds received numerous honors at the 2018 AHL Marketing Meeting presented by ExteNet Systems in Des Moines, Iowa. At that meeting,the Thunderbirds received the AHL award for Most Unique Community Relations Promotion. This past March, Thunderbirds player Eddie Wittchow approached team management with the idea of presenting loyal season ticket holder Katrina King with specialty glasses that would allow Katrina, a legally blind fan, to have the ability to see the action — through her own eyes — for the first time in her life. 

Springfield was also recognized for achieving a greater-than-15% increase in per-game full-season equivalents, a statistic that tracks the combined sales of all ticket packages. The Thunderbirds’ corporate sales team also was recognized for having a greater-than-15% growth in corporate cash sponsorships generated in the market. The organization also was honored for reaching the benchmark of a greater-than-15% growth in per-game group-ticket-sales revenue for a second straight season.

On an individual level, Thunderbirds Senior Account Executive Matthew McRobbie beame the first Thunderbirds sales representative to be recognized as the Eastern Conference’s Top New Season Ticket Sales Executive. 

“It is fantastic that the Springfield Thunderbirds continue to be such a resounding success story in just two seasons,” said Thunderbirds Managing Partner Paul Picknelly. “These honors continue to validate the hard work of so many people who strive to make the Thunderbirds a must-see entertainment attraction in the city of Springfield. We want to thank our sponsors and fans for their continued loyalty to this team and this city.”

Daily News

SPRINGFIELD — Kimberley Lee, a recognized leader in the nonprofit sector of the Western Mass. region, has joined the staff of MHA, a nonprofit provider of residential and support services to people impacted by mental illness, developmental disabilities, substance abuse, and homelessness. Lee is taking on the newly created role of vice president of Resource Development and Branding for MHA.

“Kim Lee is the first member of our leadership team whose primary focus will be to develop our organization’s face to the community,” said Cheryl Fasano, president and CEO of MHA. “She is well-known to leaders of government, media, and business state-wide, and her achievements in building strategic alliances have resulted in new resources and innovative solutions delivered through nonprofit businesses. We are excited to have her on our team at MHA.”

Lee previously served in communications and development roles in several local nonprofit organizations, including CHD, Square One, the Basketball Hall of Fame, and the Community United Way. She has advanced these organizations and the people they serve with an active voice in the community and through vigorous advocacy achieved by constant policy influence at the local, community, and state level.

A lifelong resident of Western Mass., Lee earned her bachelor’s degree in mass communication from Westfield State College.

Daily News

HOLYOKE — PeoplesBank has joined Big Y as a sponsor of the 2018 Great New England Air & Space Show, specifically by underwriting the appearance of Team Fastrax, a professional skydiving parachute demonstration team.

“This was a unique opportunity for us to honor those who served or are serving, as well as area veterans and active military personnel,” said Thomas Senecal, president and CEO of PeoplesBank. “It also is an investment in economic development, as the Air & Space Show brings thousands of people here, and it has an overall $15 million economic impact on the region.”

Team Fastrax has performed thousands of exhibition skydives at entertainment venues as far away as Moscow, Russia, and Normandy, France. Approved to jump in highly restricted airspace, it is the only parachute demo team to have performed over Ground Zero (on 9/11), the Pentagon, Independence Hall, and the Arizona Memorial in Pearl Harbor, Hawaii.

To sponsor Team Fastrax, PeoplesBank worked with the Galaxy Community Council, a nonprofit that supports Westover and assists with putting on events like the air show.

The 2018 Great New England Air & Space Show will be held on Saturday and Sunday, July 14-15, and gates will open at 8 a.m. Shows are expected to start at 10 a.m. Attendance and parking are free.

Daily News

BOSTON — Confidence among Massachusetts employers weakened considerably during June as tariffs, rising raw-material costs, and approval of paid family and medical leave in the Bay State raised concerns about business growth. 

The Associated Industries of Massachusetts (AIM) Business Confidence Index dropped 5.3 points to 61.3 last month, its lowest level since August 2017. Confidence remains well within the optimistic range, but the June decline left the BCI slightly below its level of a year ago.

Though analysts say the volatility in business confidence during May and June may reflect some statistical anomalies, the comments provided by employers on the monthly AIM survey suggest that companies are becoming increasingly concerned about a perfect storm of issues on the federal and state levels.

“It is certainly significant that the AIM Business Confidence Index is lower than it was in June 2017. It is also significant that many of the individual indicators that make up the overall index — ranging from employer hiring plans to their views of the Massachusetts economy — are also lower than they were a year ago,” said Raymond Torto, chair of AIM’s Board of Economic Advisors (BEA) and lecturer at Harvard Graduate School of Design. “It will be interesting to see how confidence changes during the summer as Massachusetts continues to operate at virtually full capacity.”

The AIM Index, based on a survey of Massachusetts employers, has appeared monthly since July 1991. It is calculated on a 100-point scale, with 50 as neutral; a reading above 50 is positive, while below 50 is negative. The Index reached its historic high of 68.5 on two occasions in 1997-98, and its all-time low of 33.3 in February 2009. It has remained above 50 since October 2013.

The constituent indicators that make up the overall Business Confidence Index all lost ground during June. The Massachusetts Index assessing business conditions within the Commonwealth fell 7.2 points to 62.8, leaving it 1.4 points lower than in June 2017. The U.S. Index ended the month at 60.0, down 9.3 points for the month but 2.6 points better than a year ago. June marked the 100th consecutive month in which employers have been more optimistic about the Massachusetts economy than the national economy.

The Current Index, which assesses overall business conditions at the time of the survey, declined 2.6 points to 63.5. The Future Index, measuring expectations for six months out, fell 7.5 points to 59.1. The Current Index gained 1.6 points during the year, while the Future Index lost 2.6 points.

Employer views of their own companies also weakened. The Company Index declined 3.3 points to 61.2, down 1.2 points for 12 months. The Employment Index ended the month at 55.0, a 3.3-point decrease for the month and 3.1 points lower than a year ago. The Sales Index lost 2.9 points for the month and 0.2 points for the year.

Manufacturing companies (62.5) were slightly more optimistic than non-manufacturers (60.2). Companies in the eastern part of Massachusetts (63.3) were more bullish than those in the west (58.7).

“It’s interesting to note that medium and small companies remain significantly more optimistic than larger companies, reversing the typical pattern,” said Edward Pendergast, managing director at Dunn Rush & Co. “Entrepreneurial companies continue to drive growth here in Massachusetts.”

Daily News

SPRINGFIELD — The Women’s Fund of Western Massachusetts (WFWM) announced that Rania Kfuri and MaryLynn Murray have joined its Board of Directors. They will each serve a three-year term.

Kfuri currently works as the Communications and Partnerships officer for the Solidago Foundation. Throughout her life experiences, she has worked to support educational opportunities and access to resources that improve the lives of women and girls. She has a professional background in international development, with a master’s degree in ethics, peace, and global affairs from American University in Washington D.C.

Murray is vice president for Commercial Lines and Sales at the Insurance Center of New England. She holds an MBA with a concentration in human resources and has been employed in the insurance industry since 2002. She previously served on the board of the Agawam Small Business Assoc. and on the Women’s Fund marketing committee.

In addition, new officers elected include Haydee Lamberty-Rodriguez as board president (formerly vice president), Leigh Rae as vice president (formerly board clerk), and Pia Kumar as clerk. Layla Taylor, immediate past board president, will remain on the board through June 2019.

Daily News

SPRINGFIELD — For the second consecutive year, customers of Pride Stores and store management are showing support for Square One in a big way. 

Pride recently held a campaign where customers were encouraged to purchase a Square One ‘square’ for $1 at all Pride locations. Pride owner Bob Bolduc agreed to match all the donations in support the children and families served by Square One. Bolduc, along with his team, presented a check for $13,000 to Square One on July 3.

“We are so grateful to Bob Bolduc, the Pride staff, and their many loyal customers for their very generous support of our work,” said Kristine Allard, chief Development & Communications officer for Square One. “Not only did the campaign raise much-needed funds to support Square One’s work in the community, it was a great way to raise awareness of the programs and services that our agency provides. Whether we are teaching children to read and write, inspiring an appreciation of fine arts, providing a nourishing meal, or developing a healthy love of play, everything we do is driven by our vision of a bright future for all children, despite the daunting challenges many of them face at home.”

Daily News

SPRINGFIELD — Crocker Communications Inc. has been honored with the exclusive ATSI 2018 Award of Excellence for the 10th year. This award is presented annually by the Assoc. of TeleServices International (ATSI), the industry’s trade association for providers of telecommunications and call-center services, including telephone answering and message delivery across North America and the UK.

Independent judges are contracted by ATSI to evaluate message services over a six-month period. The scoring criteria includes response time, courteousness of the representative, accuracy of the call, knowledge of the account, and overall impression of the call.

“The ATSI Award of Excellence is one of the many ways businesses in our industry can measure their customer-service levels as it relates to agent performance,” said ATSI President Josue Leon. “Agents are evaluated on how they interact with callers based on established call-handling criteria. The program gives participating companies bragging rights — and with good reason.”

The award was established 22 years ago as a means to improve the overall quality of the call-center industry by setting expectations and measurements to ensure a successful call-handling experience. 

Daily News

SPRINGFIELD — Due to expanding needs, Bulkley Richardson has moved from its Amherst location into a more spacious office at 380 Russell St. in Hadley.

“This move supports the growing needs of our clients and offers a more centralized location in Hampshire County,” said Peter Barry, managing partner of the 35-attorney firm. “The move is another example of the firm striving to exceed client expectations. We can accommodate more attorneys working in the new space, which means offering a greater range of services to our clients.”

Seunghee Cha, partner, will be located primarily in Hadley, where she has a comprehensive estate-planning and administration practice, including special-needs planning for individuals living with intellectual and developmental disabilities. She looks forward to “welcoming my Springfield colleagues to Hampshire County and offering a greater breadth of services to both new and existing clients.”

Added Scott Foster, chair of the firm’s business and finance group, “our client base continues to grow, especially as we expand our services to meet the evolving changes to legal needs. Among other areas, a Hampshire County office is relevant to the unique needs of startups, reality of cybersecurity threats, and emergence of cannabis facilities. Our clients range from large hospitals and medical practices to small brewery startups, and nationwide manufactures to local farmers and artists — and a whole lot in between. By having a local office, it just brings us closer to these clients.”

Daily News

BOSTON — The Baker-Polito administration and MassDevelopment announced $2,155,000 in funding for the third round of Collaborative Workspace Program grants, a MassDevelopment program that accelerates business formation, job creation, and entrepreneurial activity in communities by supporting infrastructure that fuels locally based innovation. Eligible organizations may apply for either seed grants to plan and study the feasibility of new collaborative workspaces, or fit-out grants to develop and expand existing workspaces.

Through its first two rounds of grants, the Collaborative Workspace Program provided $3 million in funding to more than 50 organizations for the planning, development, and build-out of different types of collaborative workspaces. This new round includes $1.5 million from the Commonwealth’s capital budget and $655,000 from the Barr Foundation, the second installment of a three-year, $1,965,000 grant to the program to expand support for arts-related collaborative workspaces in the Commonwealth.

“Through our 2016 Economic Development Legislation, our administration implemented the Collaborative Workspace Program to enable investments in community-based innovation infrastructure to provide entrepreneurs across Massachusetts with the resources to turn ideas into businesses,” said Housing and Economic Development Secretary Jay Ash. “Throughout the Commonwealth, participating communities are making progress in creating welcoming and productive spaces. We look forward to investing further in our statewide innovation ecosystem.” 
Added MassDevelopment President and CEO Lauren Liss, “funding awarded through the Collaborative Workspace Program has helped advance community-based innovation and entrepreneurship in cities and towns across the Commonwealth. Thanks to continued support from the Baker-Polito administration and the Barr Foundation, MassDevelopment is thrilled to kick off a third round of grants that will provide even more organizations with the resources they need to create or enhance collaborative workspaces in their community.”

MassDevelopment’s continued partnership with the Barr Foundation broadens the reach of the Collaborative Workspace Program to include the creative sector, a critical source of innovation and positive community change.

Proposals are due via e-mail at [email protected] by 5 p.m. on Friday, July 20. Funding decisions are expected to be announced at the end of September.

Daily News

WEST SPRINGFIELD — Normandeau Technologies Inc. (NTI) attended the National Assoc. of School Resource Officers in Reno, Nevada in June. The annual, one-week NASRO conference brings together SROs from throughout the U.S. and international locations to meet, discuss the current state of school safety, and receive updates and training on the latest issues surrounding school-safety policy and procedures for school-based law-enforcement officers.

NTI has undertaken a program to introduce the StaffAlerter Emergency Notification System (ENS) to school districts throughout the New England area. In association with this endeavor, Brett Normandeau, president and owner of NTI, is positioning the StaffAlerter with organizations associated with K-12 education, including NASRO. StaffAlerter is an ENS and cloud-based systems control. Any teacher or staff can press a button on a wi-fi personal access device and send a notification to thousands of people, lock doors, sound alarms, and page over loudspeakers.

“The turnout at the show was over 1,000 SROs, and we were able to demonstrate StaffAlerter to many of the attendees,” over the three days of the NASRO conference exhibition, Normandeau said. “The response was overwhelmingly positive, and we were also able to talk to the SROs to get their inputs for features they would want to see on the StaffAlerter that could improve their jobs.”

NASRO national leadership spent time with NTI to see and hear about StaffAlerter and were impressed and positive with their feedback, he added. NTI is looking to attend future SRO regional and national meetings as both exhibitor and presenter.

Daily News

NORTHAMPTON — The Friends of Northampton Trails and Greenways will host a statewide conference of community rail-trail advocates and government policymakers on Saturday, July 28 at Union Station in Northampton.

The keynote speaker will be Kurt Gaertner, director of Land Policy and Planning for the Executive Office of Energy and Environmental Affairs (EEA), who is responsible for statewide land-use and land-conservation policies as well as sustainable development. 

Gaertner also serves as the Massachusetts secretary of state’s designee on the Massachusetts Bicycle and Pedestrian Advisory Board, and he represents the EEA on the Governor’s Trails Team. He is an adjunct faculty member at Boston University in its City Planning and Urban Affairs Program, where he has taught since 2009.

Gaertner will deliver the lunchtime address at the sixth Golden Spike 2018 Conference to be held over the past 16 years. Before lunch, in two separate one-hour sessions, a series of speakers will discuss updates and news along the path of the Mass Central Rail Trail from Boston to Northampton, and then from Northampton to New Haven, Conn. These talks will be highlighted by aerial maps via a live Google Maps feed. 

The event is open to residents of Massachusetts and Connecticut. The program begins at 8 a.m. with registration, breakfast, and networking. At 9:15 a.m., an update on the Massachusetts Central Rail Trail from Boston to Northampton will be offered, and Gaertner’s plenary session will begin at 12:30 p.m. The plenary costs $35 and includes lunch.

The goal of the conference is to update participants on new developments and the various uncompleted sections of the rail trail that stretches from New Haven to Northampton and across Massachusetts from Northampton to Boston.

As part of the conference, eight bicycle and walking tours of varying lengths, featuring topics from local history to flora and fauna along the rail trail, will be offered on Friday, July 27 and Saturday, July 28 at 2:30 p.m. The cost is $15 per tour.

Funding for the conference was provided by a $9,460 Recreational Trail Educational grant from the Massachusetts Department of Conservation and Recreation as well as gifts from Greenfield Savings Bank and the national engineering firm VHB. To register for the conference or a tour, visit www.gs2018.org.

Daily News

SPRINGFIELD — Comcast announced the appointment of Daniel Bonelli as vice president of Finance for the company’s Western New England Region, which includes more than 300 communities in Connecticut, Western Mass., New York, Vermont, and Western New Hampshire.

In this role, Bonelli will oversee all financial operations, including finance and accounting, warehouse and materials, information technology, facilities, security, fleet management, and environmental health and safety.

Bonelli began his career with Comcast in the Western New England Region in 2007 as a financial analyst. He quickly progressed to manager and then director before being promoted to senior director of Finance in 2014. In 2016, he relocated to the Philadelphia area, where he served as senior director of Finance for one of Comcast’s largest regions, overseeing a team of 60.

“Dan has an outstanding background in finance and operations,” said Michael Parker, senior vice president of Comcast’s Western New England Region. “His expertise in analysis, planning, and execution make him the ideal leader to oversee our financial operations, and we’re thrilled to welcome him back to Connecticut to join our regional leadership team.”

Bonelli graduated with a bachelor’s degree in finance from Central Connecticut State University.

Daily News

HOLYOKE — Annie Rosa signed up for the free Line Cook Training program at Holyoke Community College with a clear objective in mind — get a job working in one of the new restaurants opening soon at MGM Springfield.

The 38-year-old Springfield resident had worked in other restaurant kitchens, including Cracker Barrel, Cafe Lebanon, and Subway, but admits that most of her experience came from cooking for her family. She needed a professional boost. 

“I’m an MGM hopeful,” she said earlier this month, not long after starting daily classes at the HCC MGM Culinary Arts Institute. Then, before the four-week training program concluded on June 29, Rosa accepted an offer to work as a pantry chef at the Chandler, MGM’s fine-dining steakhouse. She starts July 30.

“I’m no longer a hopeful. I’m part of the show,” she said. “I came here with a plan. I passed my ServSafe training and my TIPS training. I made new friends. I learned new things. And to work for MGM and have the possibility of growing my career with them — that was my ultimate goal. Overall, it was an awesome experience.”

So far, half the students in the program — four of the eight who completed the training — have been offered restaurant jobs with MGM.

Applications are now being accepted for the next round of Line Cook Training, which is free to experienced kitchen workers who want to take their culinary skills to a higher level.

“This is designed for professionals who have been out there for a while,” said HCC Culinary Arts instructor Warren Leigh. “Maybe they’re prep cooks, maybe they’re line cooks and they want to get better. They want to move up. That’s what we’re hoping to get in the next round also. That way we can push them to be better. We can make them better with their knife skills, really master sautéing, really master grilling — as best as we can in four weeks.”

Classes will run Monday through Friday, July 23 through Aug. 17, from 8:30 a.m. to 12:30 p.m. at the new HCC MGM Culinary Arts Institute at 164 Race St., Holyoke. Class topics include moist and dry cooking methods, soups, stocks, sauces, knife skills, culinary math, and ServSafe and TIPS certifications. Students will also participate in résumé workshops and mock interviews.

The program is funded partly through a $50,000 grant HCC recently received as winner of the Deval Patrick Prize from the Boston Foundation for expanding its Culinary Arts program to help address workforce needs.

Applicants must have at least two years of experience working in the culinary industry. For more information or to register, call Ann Rocchi, job placement assistant, at (413) 552-2753, or Milissa Daniels, career development counselor, at (413) 552-2042.

Daily News

WINDSOR LOCKS, Conn. — The Connecticut Airport Authority (CAA) announced that the credit-rating agency S & P Global Ratings has raised Bradley International Airport’s rating on its general airport revenue refunding bonds from ‘A’ to ‘A+’ with a stable outlook.

“S & P Global Ratings is one of the most respected and widely used sources for credit ratings,” said Charles Gray, chairman of the CAA Board of Directors. “We’re pleased that the agency shares our confidence in Bradley International Airport’s fiscally responsible management team and the airport’s continued success.”

S & P Global Ratings assigns a credit rating for Bradley International Airport’s public debt obligations. Some of the factors taken into account during the rating process include the airport’s strong financial and risk-management practices, steadily improving liquidity, low and declining debt burden, strong origin and destination base, diverse service-area economy, airline diversity, and increasing number of enplanements and positive trends. 

“Our business model is to attract new air carriers and to improve facilities while maintaining a competitive cost structure,” said Kevin Dillon, executive director of the CAA. “The raised rating demonstrates our continued financial stability and growth. It is an important indicator of Bradley Airport’s strength in the aviation marketplace and its key role as an economic driver in the region.”

Daily News

HOLYOKE — Every year, the Massachusetts Commission on the Status of Women asks every state legislator to nominate someone from their district as an “Unsung Heroine.” For state Rep. Aaron Vega, this year’s pick was Debbie Flynn-Gonzalez, program director at the Gándara Center’s Hope for Holyoke peer-recovery support center.

Flynn-Gonzalez was honored with more than 100 other women on June 20 at the Massachusetts State House’s Great Hall. Each Unsung Heroine received a citation signed by Gov. Charlie Baker and had her bio read aloud at the event.

“I am so impressed with Deb’s leadership among our most vulnerable and the supportive community she’s created,” Vega said. “I’m proud that she has been able to do this work in my hometown, and we’re all the richer for it.”

Flynn-Gonzalez began her career in social work as a mental-health clinician performing outreach work in Holyoke 24 years ago before her personal background in recovery led her to work with the recovery community. She launched the first peer-recovery program for pregnant and parenting women in Holyoke and led that program for eight years. She has been program director at Hope for Holyoke for three years.

“Recovery is different for women,” she says. “For a mother in recovery, your children are your greatest source of motivation. I always understood that as someone who has walked in their shoes.” 

Hope for Holyoke has 300 active members, with an average of 50 people accessing the center daily. One of the members, Kaitlyn, who leads a spiritual journey group there, has high praise for Flynn-Gonzalez. “People walk through these doors broken,” she said. “Starting our day feeling loved is difficult. Deb always makes me feel cared for. She brings out the best in me.”

At the event, Flynn-Gonzalez noted that she couldn’t help but think of the many people in recovery she had meet throughout the years. “For me, it is just such an honor to be part of their journeys. For some of them it is very brief, and they move on. But for others, they remain a part of my life as they continue to grow. Some of them even work in the field now, and they are the new generation of women who will be carrying on this all-so-important peer-recovery work.”

Flynn-Gonzalez earned her bachelor’s degree in social work at UMass Amherst and her master’s degree in counseling and psychology from Cambridge College. She is fluent in Spanish and said she learned the language on the streets of Holyoke and from the mothers she worked with early in her career.

Daily News

BOSTON — A new, statewide study of marijuana use among Massachusetts residents found that about 21% of adults had used marijuana in the past 30 days, and the proportion of marijuana use was highest among 18- to 25-year-olds.

The study, conducted by the Massachusetts Department of Public Health (DPH), was mandated by the Legislature as part of its revisions to the 2016 adult-use marijuana law. The purpose of the study was to investigate the patterns of use, methods of consumption, and general perceptions of marijuana; incidents of impaired driving and hospitalization related to marijuana use; and the economic and fiscal impacts for state and local governments.

“The study establishes a baseline measurement of how marijuana is used and how that affects public health, public safety, and potential revenue in the state before adult-use marijuana becomes widely available,’’ said Marc Nascarella, the study’s principal investigator.

Among the study’s other highlights, smoking is the most common method of marijuana consumption, although more than 40% of marijuana users report using multiple methods of use. More than half of adults perceive marijuana to have slight or no risks and use marijuana for non-medical purposes.

A survey of patients who use marijuana products for medical use suggests that the average person uses marijuana 24 days a month, with the majority using marijuana products for at least 21 out of the past 30 days.

Among respondents that use marijuana, 34.3% reported driving under the influence. Overall, 7.2% of the adult population drove under the influence of marijuana in the past 30 days, and 11.3% of adults rode with a marijuana-using driver in the past 30 days. This is similar to estimates from a survey of medical marijuana patients that found approximately 10% of respondents drove under the influence in the past 30 days.

The number of marijuana-related calls to the Regional Poison Control Center in Massachusetts has been increasing over time. The calls include incidents of unintentional exposures among children, with the majority of calls related to 10- to 19-year-old individuals, and/or exposure to dried marijuana flower. The proportion of calls increased after medical marijuana was available in the Commonwealth. 

Economic projections suggest that marijuana will increase Massachusetts state revenue by about $215.8 million in the first two years of retail sales. The increase will largely come from sales and excise taxes collected on retail purchases. Based on experiences from states with existing legalized adult use, sales-tax revenue is expected to be higher in the second year ($154.2 million), as compared to the first year ($61.6 million). 

The study began in early 2017 and was conducted by DPH, in consultation with the Executive Office of Health and Human Services, the Executive Office for Administration and Finance, and the Executive Office of Public Safety and Security. In addition to state-agency expertise, DPH partnered with the UMass Donahue Institute/UMass Amherst School of Public Health and Health Sciences, Mathematica Policy Research Inc., and JSI Research and Training Inc. to assist with the execution of the study.

Daily News

SPRINGFIELD — The Center for Human Development (CHD) has named Ben Craft its vice president of Community Engagement.

In the newly restructured position, Craft has been charged with deepening the nonprofit human services agency’s relationships in the communities it serves in Massachusetts and Connecticut. In the role, he will oversee strategic communications, marketing and development as well as community, government, and provider relations.

Craft brings a strong background in communications, engagement and advocacy to CHD, coupled with almost 10 years of experience in healthcare and public policy at a critical point in CHD’s growth and development.

 “We are excited to have Ben join us at a time when CHD is not only expanding our network of human services into more communities, but also at a time when we are playing a critical and growing role in the new model of care management, and connecting people with complex needs to more preventive and supportive services,” said Jim Goodwin, president and CEO of CHD. 

“Stronger relationships with our partners, collaborators, funders, and the community at large are absolutely critical to helping us further our mission of positively changing lives through our network of human services, and Ben’s technical grasp of the critical issues of healthcare along with his skills as a relationship builder, communicator, and connector will supercharge this effort,” Goodwin explained.

Craft, who grew up in East Longmeadow, started his career in New York at The Wall Street Journal and worked at the United Nations as a communications officer before returning home to Western Mass. in 2008 to work for Baystate Health, most recently as the Senior Director of Government and Public Affairs. He is a 1996 graduate of UMass Amherst.

Daily News

SPRINGFIELD — Joined by Springfield Mayor Domenic Sarno, Paul Picknelly, president of Monarch Enterprises, Jeff Lomma of the Springfield Regional Chamber of Commerce and other guests, a team of United Bank employees officially cut the ribbon to its new location   at 1414 Main Street- One Monarch Place on Thursday.

Earlier this year, the bank moved its branch from 115 State St. into the first floor of One Monarch Place, the signature office tower in Springfield. Thursday marked its ceremonial opening of the new branch location.

United Bank noted several reasons why they wanted to relocate to One Monarch Place, including creating a more modern, ergonomically-designed floor plan and optimizing space to enhance the banking experience for their personal, commercial and business banking customers.

The Monarch Place location has private offices for bankers to privately meet with customers, including offices for the Bank’s branch manager, financial advisor, mortgage banker and business banker who cover the Springfield market. The space provides better company branding opportunities due to everyday pedestrian traffic on the street level and among visitors and potential customers who work or utilize the amenities inside the building. The location also provides greater exposure among other neighboring businesses – including the new Starbucks that opened next door.

“United Bank’s commitment to first-class banking and community giving in the Greater Springfield market dates back to 1882. Today, we are celebrating another milestone that underscores our commitment to our customers who bank with us at Monarch Place, strengthening our community partnerships in Springfield and attracting new personal, commercial and business banking customers,” said William H.W. Crawford, IV, CEO & President of United Bank. “It’s the type of physical banking location that is more inviting to our customers and potential customers looking to bank with a local, established and reputable banking partner in downtown Springfield.”

Daily News

SPRINGFIELD — Springfield College President Dr. Mary-Beth A. Cooper is pleased to announce the appointment of Kathleen Martin of to the position of executive director of the Capital Campaign and Campus Strategy. Martin begins July 2.

The appointment marks Martin’s return to Springfield College, where she received both her doctorate in Physical Education with a Specialization in Sport Psychology and her Master of Science in Physical Education (athletics administration concentration). She also began her teaching career at Springfield College.

“We are delighted to welcome Kathy back home to Springfield College,” said Cooper. “Her extensive background in senior administrative roles make her an exceptional fit to lead strategic initiatives that are underway at Springfield College.”

Martin will be responsible for coordinating the overall strategic direction of the College’s capital campaign, strategic plan, and campus master plan. Through the development of strong collaborative relationships with the office of the president, the college’s senior leadership team and key stakeholders, Martin will serve as the primary lead, strategist, and coordinator of strategic initiatives.

Most recently, Martin served as vice provost and chief educational compliance officer and Title IX coordinator at Bay Path University. She also held the positions of director of Institutional Research and Special Projects, and assistant provost for Academic Affairs.

Daily News

SPRINGFIELD — As business use of drones continues to expand, Springfield Technical Community College will offer an introductory three-day course to train people to become pilots of the unmanned aircraft systems.

Intro to sUAS (small unmanned aircraft systems) will be taught on Saturdays — Sept. 8, 15 and 22 — between 9 a.m. and 4 p.m. at STCC.

The Federal Aviation Administration has released regulations that pave the way for expanded commercial use of the aircraft systems commonly called drones. As part of the guidelines, drone pilots are required to pass the FAA’s remote pilot knowledge test “Unmanned Aircraft — General” to receive an FAA remote pilot certification and be able to use drones for commercial purposes.

STCC’s comprehensive 18-hour ‘Intro to sUAS’ course provides hands-on skills training for aspiring business operators to fly drones safely and efficiently and helps them prepare for FAA certification. 

Goldman Sachs Research estimates the economic impact of sUAS technology to be $100 billion between 2016 and 2020. Much of this growth comes from the application of drone technology to existing industries, as well as emerging businesses yet to be created, their growth facilitated by the FAA regulations which went into effect in 2016. 

Industry applications include construction, agriculture, insurance, real estate, public safety, inspections, law enforcement, ecommerce, environmental conservation and mapping, to name a few.

“It’s the next transformative technology that will change how business is done for many industries,” said Elliot M. Levy, senior director for the Workforce Development Center at STCC. “We are offering the most comprehensive, up-to-date course material available so that members of our business community can be among those who are capturing this technology’s potential.”

STCC President John B. Cook said the drone course exemplifies the college’s effort to bring technology innovation to the regional workforce.

“This course focuses on one of the most innovative technologies today, and STCC is pleased to offer this unique workforce opportunity,” Cook said. “This training is ideal for people working in a wide range of fields.”

 

Daily News

WEST SPRINGFIELD — Experience the life of Laura Ingalls Wilder at Little House Family Day Saturday, July 14, at Storrowton Village Museum.

Wilder, best known for penning the Little House on the Prairie books, had adventures on the American frontier that have captivated the imaginations of children for well over 100 years, whether on the written page or via the popular television series based on her books.

Different 19th century activities will take place throughout the day, so guests can enjoy a whole day of fun or participate in a few favorites. 

Visitors can also play old-fashioned prairie games on the Village green, learn about foraging on the frontier, and make corn husk dolls. Bring your best detective skills because this year will include a new scavenger hunt and anyone who completes the hunt will receive a small prize.

The day’s special guest will be Laura Ingalls historical interpreter, Rosalie Silliman. She will give two presentations, including one in the Village’s one-room schoolhouse, for a taste of what Laura’s life was like as a schoolteacher.

“It’s an annual tradition to celebrate Laura Ingalls Wilder and her New England heritage here at Storrowton. Her ancestors hail from Corinth, Vt., and Grafton, N.H., which isn’t too far away. This event is now in its fourth year and a favorite for many of the families that return each year,” museum director Jessica K. Fontaine said.

Tickets for Little House Family Day are $8 in advance via storrowtonvillage.com (through 7/13/18) or $10 on the day of the event. All children must be accompanied by an adult. For more information, visit storrowtonvillage.com/p/tours-and-events/little-house-family-day

Healthcare Heroes

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2nd Annual Healthcare Heroes Awards

HERO (n.) a person who is admired or idealized for courage, outstanding achievements, or noble qualities.

BusinessWest and Healthcare News have created Healthcare Heroes to honor those who live up to that word’s definition. This region’s health and wellness sector is large, diverse, and dominated by heroes of all kinds. They’re on the front lines, in the administrative office, the research lab, the neighborhood clinic, the family dentist’s office, the college health and science building. They’re making real contributions to the quality of life in our communities, and it’s time to recognize their efforts!

Event Date: Thursday, October 25, 2018
Event Time: 5:30 p.m.-8:30 p.m.
Location:  Starting Gate at GreatHorse, Hampden

Nominations can now be submitted for the 2018 Healthcare Heroes awards. Deadline for nominations is Friday, June 15 at 5 p.m., NO EXCEPTIONS. Winners will be profiled in the September 3 issue of BusinessWest and the September issue of Healthcare News. Winners will be invited to attend the “Healthcare Heroes” Awards gala scheduled for Thursday, October 25, 2018.

Click on one of the following categories to submit a nomination:

 

Presenting Sponsors

Partner Sponsors

Supporting Sponsors

 

Daily News

HARTFORD, CT – Connecticut Gov. Dannel P. Malloy and the Connecticut Department of Transportation (CTDOT) announced today that ridership on the new CTrail Hartford Line passenger rail service exceeded 10,719 customers during its first full week of regular operations from Monday, June 18 through Sunday, June 24, during which full-fare tickets were required.

The service launched on Saturday, June 16, and was free for all riders on the first two days of operation.

“We know that it will take some time for this new rail service to grow to full maturity and become part of the everyday lives of Connecticut residents, but there is definitely an excitement about this long-overdue train service,” said Malloy. “At the end of the day, this transit service is about building vibrant communities that attract businesses, grow jobs, and make our state a more attractive place to live, visit, and do business.”

“I’ve spoken with scores of riders who have begun to use the Hartford Line and who are saying their commute has become much easier and less stressful,” CTDOT Commissioner James P. Redeker said. “With easy access and connections with our CTtransit buses, we are opening up all kinds of options for getting around Connecticut – whether you’re going to work, to school, or simply playing the role of tourist.”

Stations along the line from north to south include New Haven Union Station, New Haven State Street, Wallingford, Meriden, Berlin, Hartford, Windsor, Windsor Locks, and Springfield, Massachusetts. Trains run approximately every 45 minutes during the weekday morning and evening peak periods.

The Hartford Line connects commuters to existing rail services in New Haven that allow for easy connections to Boston, New York City, and beyond, including the New Haven Line (Metro-North), Shore Line East, Amtrak Acela and Northeast Regional services. CTtransit local bus service is also available at most stations along the line, and connections to the CTfastrak bus rapid transit system is available in Hartford.

 

Daily News

SPRINGFIELD — Comcast today announced the appointment of Daniel Bonelli as vice president of Finance for the company’s Western New England Region, which includes more than 300 communities in Connecticut, New York, Vermont, Western Mass. and Western New Hampshire.

In this role, Bonelli will oversee all financial operations, including finance and accounting; warehouse and materials; information technology; facilities; security; fleet management; and environmental health and safety.

Bonelli began his career with Comcast in the Western New England Region in 2007 as a financial analyst. He quickly progressed to manager and then director before being promoted to Senior Director of Finance in 2014. In 2016, Bonelli relocated to the Philadelphia area where he served as senior director of Finance for one of Comcast’s largest regions that serves Pennsylvania, Delaware and New Jersey and oversaw a team of 60. Over the span of his tenure, his responsibilities included financial oversight and operational support for technical and engineering operations; call centers operations, sales and marketing operations; administrative and personnel administration; and fleet management. 

“Dan has an outstanding background in finance and operations,” said Michael Parker, Senior Vice President of Comcast’s Western New England Region. “His expertise in analysis, planning and execution make him the ideal leader to oversee our financial operations and we’re thrilled to welcome him back to Connecticut to join our regional leadership team.”

Bonelli graduated with a bachelor of Science degree in Finance from Central Connecticut State University.

Daily News

WEST SPRINGFIELD — Casting Crowns, an award-winning contemporary Christian Rock band, will perform at The Big E’s xfinity arena Sept. 16.

Made up of seven members, Casting Crowns holds the distinction of Billboard’s top selling act in Christian music with more than 11 million records sold worldwide. With their latest album, The Very Next Thing, Casting Crowns progresses in its journey to bring listeners closer to their faith.

Front man Mark Hall draws inspiration from real-life experiences. The local church is the heartbeat of the band and he maintains his more than 25-year role as the student pastor at Eagle’s Landing First Baptist Church in Atlanta, Georgia.

All Casting Crowns band members remain active in ministry in the Atlanta, Ga., area and tour according to their local church commitments. Members include Megan Garrett, Josh Mix, Juan and Melodee DeVevo, Chris Huffman, and Brian Scoggin.

Daily News

On June 21, The Horace Smith Fund held its 119th Corporators’ Meeting and scholarship awards ceremony in the Carriage House at Storrowton Tavern for recipients, their parents and school counselors, and Corporators.

Wayne Webster, Chair of the Board of Trustees, announced that this year there were 30 Walter S. Barr Scholarship awards, with 25 given to graduating high school seniors and five given to recipients already attending college. The William R. Rooney Award was granted to one candidate who has had special needs. There were also six Walter S. Barr Fellowship recipients. Providing that students maintain at least a B average in college, each scholarship provides a total of $10,000 over four years and each fellowship provides $12,000 over three years.  Therefore, The Horace Smith Fund is pleased to have granted a total award of $382,000 to area students this year.

The Horace Smith Fund was established in 1899 by the successful and generous philanthropist Horace Smith.  He and Daniel Wesson were the founders of Smith & Wesson, located in Springfield.  Smith’s will provided that the residual of his estate, after several bequests to relatives and institutions, was to be used for public purposes at the discretion of his executors. They decided that it should be used to help deserving students finance their education.

The Walter S. Barr Scholarships and Fellowships are named for a West Springfield businessman, whose widow left the bulk of the family estate to The Horace Smith Fund in 1950. The William R. Rooney Award is named for a past Executive Director with a desire to assist special needs students.  All recipients must be residents of Hampden County.

The keynote speaker and dance performance artist was Jessica M. Baker of Southwick, a 2016 graduate of Point Park University and past recipient of the Walter S. Barr Scholarship.

Students were selected on a variety of criteria, including their test scores, class rank, extra-curricular activities, and a personal written account of why the student feels deserving of financial assistance.  Applications for next year’s awards will be available Sept. 15 on-line at www.HoraceSmithFund.org or by calling (413) 739-4222.  

Daily News

WINDSOR LOCKS, CT — The Connecticut Airport Authority (CAA) announced that the roadway construction at Bradley International Airport’s Route 20 entrance is approaching its final stages. During these next phases of construction, access to the airport from the Route 20 connector will not be interrupted, however, new traffic patterns will be put in place to allow for the completion of the construction.

“This is an exciting time at Bradley International Airport,” said CAA Executive Director Kevin A. Dillon, A.A.E. “We’re committed to taking the travel experience at the airport to the next level and that starts with the arrival at the airport. The new roadway will completely change the way travelers enter the airport, most importantly it will make access easier and safer. It will also bring us one step closer to the development of the Ground Transportation Center, which will be another major improvement for our travelers.”

The CAA began the construction of the new roadway system in June 2017. The project involves the realignment of Schoephoester Road along with a portion of the airport’s lower roadway system, as well as the construction of a modern roundabout. Ultimately, when construction is complete, these changes will provide a new entrance to the airport at the Route 20 access point.

The main feature of the new roadway system is the modern roundabout which is an effective tool to reducing vehicle speeds while maintaining high levels of traffic. The new roadway system will also result in the opening of a 19-acres site, which will be used for the future development of the airport’s Ground Transportation Center.

During these next phases of construction, and over the course of the next six months, there will be several changes to the traffic pattern in order to achieve the final roadway configuration. Construction signs and variable message boards will be present along the roadway to alert travelers to these changes. Information about the changes in traffic patterns will be available on the airport’s website, www.bradleyairport.com. Travelers are advised to plan ahead and allow extra time when coming to the airport during this time period.

The construction of the new entrance to the airport is scheduled to be completed in the fall of 2018. The total cost of the project is approximately $11,000,000.

 

Daily News

SPRINGFIELD — United Personnel announced the expansion of its Connecticut-based team. Nancy Scirocco Nesbitt has joined the company as its new vice president of Business Development for the Connecticut region, while Brandon Houston, United Personnel’s new director of Client Services, is leading the expansion of the firm’s Information Technology Division.

Scirocco Nesbitt, most recently vice president for Government and Not-for-Profit Banking for Webster Bank, brings more than 20 years of management, client-support, and economic-development experience to her position with United. Past positions include vice president of at the Metro Hartford Alliance, adjunct professor at Central Connecticut State University, and contract administrator at Otis Elevator. She has an MBA from Rensselaer Polytechnic Institute and a bachelor’s degree from the University of Connecticut. She serves on the Governor’s Task Force for Abused Children and is a former board member of Internhere.com and the Special Olympics of Connecticut.

Houston has more than 10 years of human-resources experience, with a specialty in recruiting and placing software engineers, developers, architects, project managers, infrastructure, and security personnel. He most recently worked as a senior account manager for Prestige Staffing in Atlanta. Other prior positions include recruitment management roles at Latitude Inc. and Maxim Healthcare. He holds a bachelor’s degree in political science from the University of Tennessee and is involved with the Metro Hartford Alliance and HYPE.

“United Personnel is excited about the opportunity to expand our human-resources and recruiting services in the Connecticut marketplace,” said United Personnel President Tricia Canavan. “Nancy and Brandon will lead our innovation in recruitment and placement services, providing significant value to both our clients and candidates.”

Daily News

GREENFIELD — PV Squared, a local solar company based in Greenfield, was recognized for creating the most positive impact for its workers and the world, based on an independent, comprehensive assessment administered by the nonprofit B Lab.

PV Squared is honored in the Best for Workers and Best for the World lists. The assessments measure a company’s impact on its workers, community, customers, and the environment.

The Best for Workers designation assesses the company’s relationship with its workforce and how it treats its workers through compensation, benefits, training, and ownership opportunities. The category also focuses on the overall work environment within the company by assessing management/worker communication, job flexibility, corporate culture, and worker health and safety practices. PV Squared made the list because it is a worker-owned cooperative that implements a collaborative and transparent decision-making process, and has created a safe environment for workers to share their ideas and beliefs.

“With the rise of anger at a system that feels rigged, people are hungry for companies like PV Squared, who are changing the system by building businesses that seek to create the greatest positive impact,” said Jay Coen Gilbert, co-founder of B Lab. “Best for the World is the only list of businesses that uses comprehensive, comparable, third-party-validated data about a company’s social and environmental performance. As consumers, talent, and investors increasingly demand transparent, values-aligned businesses to buy from, work at, and invest in, companies will need to not just be the best in the world but the best for the world. Not just to be nice — but to be the most successful.”

Of PV Squared’s 44 employees, 24 are worker-owners. The company has provided renewable-energy solutions to residential and commercial clients in the Pioneer Valley and surrounding regions since 2002.

Daily News

SPRINGFIELD — The Hampden County Bar Association (HCBA) announced the recipients of four scholarships for the 2018-19 academic year.

Andrew Berthiaume and Victoria Lyne, both students at Western New England University School of Law, have been awarded the John F. Moriarty Scholarship, which was established in 1985 to extend the standards of professional and personal excellence in the practice of law.

In addition, Patrick Greenhalgh, student at the University of Connecticut School of Law, and Symin Charpentier, student at Suffolk University, were awarded the Colonel Archer B. Battista Veterans Scholarship. The scholarship was established in memory of the late colonel and HCBA past president who dedicated his career to helping veterans. The scholarship was available to any veteran pursuing a legal degree.

Daily News

EAST LONGMEADOW — Local author and business owner Carleen Eve Fischer Hoffman is featured in the new book The Waiting Room: Invisible Voices of Lyme.

The book is a compilation of 27 real-life stories released to help raise Lyme disease awareness, to encourage sufferers to keep fighting, and to help caregivers and doctors understand how to better support those with Lyme disease. Compiled by author Vickie Gould, the book outlines the struggles that sufferers go through on a daily basis, and aims to raise awareness and understanding of the disease.

“It was difficult for me to write my story, and I was hesitant to release it for fear of what my family, friends, and colleagues would think — and, in fact, I had missed the deadline while contemplating my decision,” said Fischer Hoffmann, owner of the Clutter Doctor Inc. “But then I thought to myself, what if, by sharing my story, someone reading it got inspired to speak up and get help? Of course I would be happy with that.”

Added Gould, “it is our hope that this book will not just raise awareness for Lyme disease, but also give hope to those suffering. Suicide is a top killer of those suffering from Lyme disease, and part of the angst that goes along with it is the fact that many family and friends don’t believe in Lyme, as it’s an invisible disease. I want this book to help those who surround Lyme sufferers, including doctors, to believe, love, and support them so the suffering can end.”

The book is available for purchase on Amazon, and all profits will be donated to the Lyme documentary The Monster Inside Me.

Picture This

Email ‘Picture This’ photos with a caption and contact information to [email protected]

Xtraordinary Efforts

Berkshire Bank closed all locations early on June 5 for its third annual Xtraordinary Day, which provides employees the opportunity to volunteer in communities the bank and its affiliates serve. This year’s Xtraordinary Day included almost 90 community projects with 92% of employees participating, contributing more than 7,000 hours of service. In Berkshire County, projects include a Habitat for Humanity multi-site build in partnership with Central Berkshire Habitat for Humanity; assembling of teacher-appreciation kits at Farmington River Elementary; landscaping and painting with Hillcrest Educational Centers; and cleanups with Housatonic River Walk, Northern Berkshire Community Coalition, Boys & Girls Club of the Berkshires’ Camp Russell, and the West Stockbridge Historical Society.
In the Pioneer Valley, projects include:

Tree planting and park improvements with ReGreen Springfield


Gift wrapping at Birthday Wishes


Painting and landscaping at Lupa Zoo

Painting and landscaping at Lupa Zoo, Amelia Park Children’s Museum, Girls Club of Greenfield, and YMCA of Springfield; painting the West Springfield Boys & Girls Club; and shelving books and landscaping at the Westfield Anthaneum

Taste of Things to Come

The Boston Foundation recently awarded Holyoke Community College the 2018 Deval Patrick Prize for Community Colleges for expanding its culinary-arts and hospitality programs to address industry needs, and for the partnerships the college put together to construct the new HCC MGM Culinary Arts Institute in Holyoke’s Innovation District. First awarded in 2015, the Deval Patrick Prize recognizes community colleges that do an outstanding job partnering with employers to build effective career pathways for their students. Part of the $50,000 prize money is allocated for a free line-cook training program for experienced kitchen workers that started on June 4. Pictured below: faculty and staff stand on the second-floor landing of the new HCC MGM Culinary Arts Institute. At bottom: Culinary Arts lab tech and HCC alumnus Tyler Carrier prepares mussels for a lunch event during the spring 2018 semester.

faculty and staff stand on the second-floor landing of the new HCC MGM Culinary Arts Institute

faculty and staff stand on the second-floor landing of the new HCC MGM Culinary Arts Institute


Culinary Arts lab tech and HCC alumnus Tyler Carrier

Culinary Arts lab tech and HCC alumnus Tyler Carrier prepares mussels for a lunch event during the spring 2018 semester

Community Spirit

Community Bank N.A. team members from the Springfield branch recently participated in Bowl for Kids’ Sake, an annual bowling event that raises funds for Big Brothers Big Sisters of Hampden County. The branch donated $2,500 in scholarships for the organization, contributing to a grand total of more than $40,000 in proceeds raised during the 2018 event. “Big Brothers Big Sisters of Hampden County provides premier services in one-on-one mentoring that really makes a difference in a child’s life,” Community Bank N.A. Vice President, Commercial Banking Officer Michael Buckmaster said. “Our Springfield team is proud to support the organization and help them continue to make a significant impact in our community.”

Community Spirit

Pictured, from left: Diane Dunkerley, Michael Buckmaster, and Keith Nesbitt, commercial banking officers; Jackie Guenette, branch manager; and Natasha Miranda, customer service representative

Entrepreneurship

Accelerating the Process

The winners of the 2018 Accelerator awards

The winners of the 2018 Accelerator awards

The products and services vary widely — from smoothies to yoga classes; from pet adoption to solar-powered battery rechargers; from water-purification technology to entrepreneurial apprenticeships. But the companies in Valley Venture Mentors’ Accelerator class of 2018 have many things in common, specifically the myriad daunting challenges involved with getting a venture off the ground or to a higher altitude. For this issue and its focus on entrepreneurship, BusinessWest looks at the three highest finishers among the 12 Accelerator finalists. We talked to those entrepreneurs about everything from what they’re going to do with the large checks they’ve received through this competition to how the Accelerator program helped them advance their concept.


WeThrive

Venture Provides an Entrepreneurial Practice Field for Students

WeThrive was the top winner in this year’s VVM Accelerator Awards.

WeThrive was the top winner in this year’s VVM Accelerator Awards.

Daquan Oliver is still in his mid-20s, but he already has a lot of awards and accolades on his résumé, including many of those ‘under’ lists that have become so prevalent.

He was included on the Forbes 30 Under 30 compilation for 2017, as well as the Boston Globe’s 25 Under 25 list. Back in 2014, as he was graduating from Babson College with a bachelor’s degree in business administration, he was named one of the Top Five Black Student Leaders to Watch by the Clinton Foundation. He’s delivered a TEDx Talk on actionable strategies to overcome structural violence, and been recognized by former Secretary of State Hillary Clinton.

Yes, it’s an impressive list of achievements, and it looks like he’ll have to make room for more trophies, plaques, and citations — including the ceremonial first-prize check from this year’s VVM Accelerator program, featuring the name of the venture, WeThrive, and the number $42,500.

That’s because it’s Oliver’s goal — and WeThrive’s unofficial mission — to help young people make those same ‘under’ lists and other honor rolls.

Indeed, Oliver, who grew up in a single-parent, low-income household, made a promise at age 14 to assist future children in a similar socioeconomic position to become successful. In a nutshell, that’s what WeThrive, based in New York City, is all about.

This is a nonprofit 501(c)(3) that essentially equips and empowers — those are two different things — low-income students in grades 7-10 to rise as entrepreneurial economic leaders, Oliver told BusinessWest.

“The students we serve are bursting with ideas to break the cycle of poverty, but too many times in their young lives, they have been told ‘no,’” he explained, adding that WeThrive gives them encouraging ‘yes’ to their entrepreneurial dreams.

It does this by training teachers, staff, and volunteers to become entrepreneurial educators who guide students through a curriculum designed to reach those left behind in traditional classrooms. Each student creates their own company, earning real revenues and donating profits to the charity of their choice.

The result is what the company calls an ‘entrepreneurial playing field,’ one that provides lessons not just in profit and loss and other business terms, but also in realms ranging from goal setting to teamwork to surviving the ups and downs of transforming an idea into a business.

Oliver, who launched this enterprise as he was exiting Babson, has taken it to a number of major metropolitan areas, including New York, Boston, Oakland, Los Angeles, Chicago, and Washington, D.C., and it was while he was exploring the possibility of expanding into Greater Springfield that he learned about and then became part of the VVM Accelerator class of 2018.

His was, quite obviously, a story, a concept, a business plan, and a final pitch that won over the judges.

But as advanced and apparently rock-solid as this venture is, there is still growing and pivoting (that’s the term one hears a lot in rooms full of entrepreneurs) to do, and proverbial ‘next’ levels to reach, said Oliver, and the VVM Accelerator experience will help with all of that.

“We’re at a unique point in our journey,” he told BusinessWest. “We’re doing a number of different things, our model has recently pivoted pretty strongly, and we wanted to go through the nuts and bolts of really reassessing everything.”

The Accelerator program, a broad term used to refer to everything from the mentorship to the work sessions to the feedback from the other entrepreneurs in the room — helped with this by continually stressing the value of customer interviews.

“We need those to make sure we understand our principals, our teachers, the things they want, the value they see in WeThrive, their pain points, and more,” he explained. “That’s the biggest thing for us — the innate value of digging deeper into each of our customer pain points.”

Oliver said he was impressed by the strong sense of community within the VVM Accelerator and the manner in which the entrepreneurs, all vying for cash awards, nonetheless supported one another in their collective efforts to get to the next level.

“It’s technically a competition, but it never truly felt like one,” he explained. “Because we’re all rooting for each at the end of the day.

“When we approached this, we definitely wanted to win, of course,” he went on. “But we were much more focused on just creating a sustainable company, and VVM provided us with the resources to help do that, whether it was the mentors or the entrepreneurs.”

Oliver said WeThrive will begin operating in Springfield this fall, and he expects the nonprofit to expand into other parts of this region. Wherever it goes, it focuses on students who were like him — who all too often heard ‘no,’ and needed someone, some influence, to get get them to ‘yes.’

And in the process, maybe some of those students it helps will also follow Oliver onto some of those ‘under’ lists.


Breaking Through

Julie Bliss Mullen and Barrett Mully

Julie Bliss Mullen and Barrett Mully say the market for their product may be vast, from residential and commercial applications to domestic sales to global interest.

Aclarity Set to Take New Water-filtration Technology to the Market

As Julie Bliss Mullen and Barrett Mully talked about the potential market for their product — a new type of water-purification device that uses electricity — they struggled somewhat to do the job with numbers, as many entrepreneurs do.

So they tried words, and one in particular: vast.

By that, they meant residential and commercial applications, domestic sales, and what they hope and expect will be truly global interest.

That’s because water is a precious commodity, and as the human population continues to skyrocket, the demands on the Earth’s limited supply of fresh water have increased accordingly. Meanwhile, the search for better, less expensive methods of filtering water have been intense and ongoing.

Bliss Mullen essentially grasped the size and scope of the potential market in 2015 when, while conducting evaluations of potential new filtration products as part of her lab work under the U.S. EPA’s Water Innovation Network of Sustainable Systems (WINSSS), she essentially discovered a novel, electrochemical advanced-oxidation process, or EAOP technology.

This technology has extensive treatment capabilities — more than the filtration products currently on the market — and low power-consumption needs compared to traditional processes.

“I found that the treatment capability of this specific technology was much greater than anything I had evaluated,” she told BusinessWest, adding that she became inspired to understand what it would take to bring the technology to the market, and in 2016 filed a provisional patent with the university and subsequently enrolled in entrepreneurship courses to further understand the commercialization process.

Moving the story along, Bliss Mullen and Mully met in the spring of 2017; she was participating as a student in a graduate-level Lean Launch Pad entrepreneurship class where she was conducting customer discovery while also seeking potential business partners. He was a fellow at the Berthiaume Center for Entrepreneurship and attending that class as a teaching assistant.

“My pitch to the class was, ‘hey, I have this cool technology, but I need someone with a little more business acumen than I have to bring this to the market,’” she recalled.

Mully became immediately compelled by the potential of the technology and the business that could be generated from it, and the two quickly agreed to partner up. They won the top award at the UMass Innovation Challenge, claiming $26,000 in seed money to help jump-start the company, which was initially named ElectroPure and later renamed Aclarity.

The company was accepted into the inaugural Berthiaume Summer Accelerator in 2017, and it used that experience to continue customer discovery, meet with mentors, work with the university toward converting the patent, develop a business strategy, and advance technology research and development. The company won additional seed funding and soon thereafter embarked on a collaboration effort with Watts Water Technologies Inc. to help bring a residential product to market, something they expect to do within the next 12 to 18 months.

So it’s been a whirlwind few years, and those are just the first few chapters in this intriguing story; the principals are now involved in writing the next several, and they will have their $27,500 prize from the VVM accelerator — and the many forms of assistance that were part of that experience — to help them in that process.

“It’s not all about the technology,” Bliss Mullen said of the complex process of taking a product to market. “You need to find a customer.”

VVM has helped with that, said the two partners, adding that the next step in their journey is to raise capital for a pilot installation on an industrial scale.

“We want to look at the scalability of the technology and how we can put a pilot site in, what that looks like,” said Mully. “And prove the technology on a larger scale; once we do that, that opens up other markets.”

The prize money from the VVM accelerator will certainly help in taking that next step, said the partners, adding that it (along with other grants secured in recent months) will be put toward R&D, product development, and marketing efforts. In a word, it will be used toward generating that commodity they need the most at this time: validation.

As for the startup ‘experience,’ if you will, the two partners, like just about everyone else in their shoes, talked about a roller-coaster ride, with lots of highs and lows. And also about expectations and how to manage them.

“We have a lot of people come up to us and say, ‘this is the next big thing. I want to be part of it; I want to help you fundraise,’” said Bliss Mullen. “You think, ‘this is going to change the world.’ And then you have other days when it feels like the end of the world.”

Mully agreed.

“You have a lot of ups and downs,” he told BusinessWest. “The wins are big wins — they’re really high highs. And then, sometimes, when you think you’re going to hit a certain milestone and it just doesn’t work out that way and you have to make those hard pivots … it can get really challenging.

“It’s not that there’s no end product, because there is,” he went on. “It’s just so intangible at times, it’s like you’re feeling your way through the dark a little bit.”

It appears things are a little brighter these days, and the VVM accelerator played a big role in that process.


ACEA

Kyle Kahveci

Kyle Kahveci

Venture Sets a New Standard for Continuing Education

Kyle Kahveci says continuing education is part of life for a wide range of healthcare professionals, from physicians to dentists to nurses. They need it to keep their licenses.

Unfortunately, also part of life are considerable amounts of wasted or underutilized time for those same healthcare professionals as they take part in those continuing-education experiences, said Kahveci, who is part of the founding team at ACEA.

That’s an acronym for the Advanced Continuing Education Assoc. And maybe the key word in the phrase is ‘advanced,’ which in this case is used to connote a way of thinking about this topic — a methodology, if you will, that goes well beyond what Kahveci called “checking the box” as individuals go about amassing the requisite number of hours of required education each year.

“There are now hundreds of thousands of different continuing-ed courses in healthcare, but there’s no easy way to sift through it all and really find the most relevant education and have that all centralized,” he explained. “What we’re doing is aggregating all that in one place so a clinician can have a much more pleasant experience across all of those ed providers by discovering the right education in the right place and the most relevant stuff for their requirements, but also their personal interests.”

That one place is an app that does everything from track activities as members attend activities to sending a notification to a member’s phone alerting him or her to the fact that they haven’t taken a continuing-ed course recently and need to do so.

The app is live, and a number of clinicians have joined through a host of partners that ACEA works with, including the Cleveland Clinic, Massachusetts General Hospital, Harvard Medical School, and the U.S. Department of Veterans Affairs, said Kahveci, adding that the broad goals are to continuously improve the app and add more members.

And VVM’s accelerator program has been quite helpful with those two assignments by emphasizing the need to for customer surveys to determine specific needs and how to go about meeting them.

Elaborating, Kahveci said that, in the beginning, ACEA and its app were focused mostly on helping healthcare professionals keep track of what they’ve done when it comes to a continuing education, something that might sound easy to those who haven’t tried, but definitely isn’t, as confirmed by all those who have.

“We were hearing complaints from physicians who said, ‘after one of these courses, I take I get a certificate, and it’s oftentimes on paper, and it’s like keeping receipts for taxes,’” he recalled, adding that the partners at ACEA followed how people kept track of these certificates. One physician kept it all in a manila folder that included courses from the ’90s.

Moving the story along, he said the first app they developed was designed simply to keep track of all those certificates much better than a manila folder could. It received a solid response, and thousands of clinicians signed on, he said, but it quickly became apparent that this app needed to do more.

Specifically, it needed to help members not just after the fact, but before it — in the discovery phase, if you will — and ACEA has made that shift, with a big assist from VVM and its accelerator program.

“VVM helped us treat this like an early-stage startup,” he told BusinessWest. “We did more 100 interviews with clinicians and partners to get a sense for where to really focus in on solving their problems.”

And there is tremendous growth potential, he went on, adding that, while ACE has tens of thousands of members, that represents a tiny fraction of the number of potential members.

The value proposition for this app is that it can save clinicians up to 40 hours a year by automating much of the continuing-ed process and getting them into relevant education. And considering how busy they are, 40 hours represents a great deal of value.

Getting that message across is critical, and the company will devote much of its energy — and the $20,000 prize it won during the accelerator contest — to do just that, while also continually improving the product and building a team.

The company is currently based in Boston — an ideal location, given the many world-class healthcare facilities in that city — but as a result of connections made with potential partners here, ACEA is thinking about opening a satellite location in Springfield.

VVM and its accelerator helped the company make those connections, he said, but mostly, the experience has enabled ACEA to sharpen its focus on the customer and identify opportunities for growth.

“It’s helped us see the forest for the trees,” he noted. “It was a good experience for us to help get the organization to the next level.”

George O’Brien can be reached at [email protected]

Community Spotlight

Community Spotlight

Agawam Mayor William Sapelli

William Sapelli inherited a long to-do list when he took on his new role as mayor, from infrastructure projects to economic-development concerns, and has only added more items to that list.

Very soon after William Sapelli announced he would be retiring as Agawam’s superintendent of schools — ending four decades of work in education — people started suggesting that he run for mayor that fall.

“They said, ‘you have the skill set — you have a $45 million school budget, which is half the town budget, you deal with 700 employees, you’ve negotiated five contracts, and you know all the city departments,’” recalled Sapelli, who took the suggestions under advisement and eventually took the idea to his family.

At first, he recalled with a laugh, he interpreted their unbridled support as perhaps a loud hint that they weren’t ready to have him home full-time. But soon they convinced him, as did others, that their backing was grounded in the belief that Agawam needed a change — and a fresh perspective — in City Hall. And that he could provide it.

Although he eventually embraced the calls for him to seek the corner office, Sapelli rejected recommendations that he formally announce his intentions before he actually retired almost a year ago (early July, to be exact) because he wanted to avoid any and all suggestions that he might be using the resources of his office as superintendent to help gain the mayor’s chair and focusing on his next job before he finished up in the one he was in.

“I got in late — I was really behind the 8-ball, and people said you can’t get in that late,” said Sapelli, who nonetheless triumphed in the September primary and then the November election. And he attributes that victory, in large part, to his message of needed change and the promise that he can provide it.

“This sounds corny, but I grew up here in town, and I care about this town,” he told BusinessWest. “I personally didn’t like the way things were going; it seemed that elected officials weren’t really getting along. It seemed like things were going off the rails — people not communicating, people sniping at each other — and I thought we could do better, and do better for Agawam.”

Five months in, he said the office is, well, busier than he thought it would be, in part because there are a great many meetings and official functions at which his attendance is required, or at least requested. But another big part of it is that Sapelli inherited a lengthy to-do list, and he’s only added more to it.

Among those line items are a host of important infrastructure projects, especially the rebuilding of the Morgan/Sullivan Bridge, which connects Agawam to West Springfield. There are also specific business concerns, such as the nagging question about how to inject new life into the tired commercial district known as Walnut Street Extension, home to the now-infamous Games & Lanes, which no longer exists; however, the problem of finding a new use for the property does.

And then, there are broader, more complex business and economic-development concerns, such as Agawam’s notorious — and in many ways debilitating — spot-zoning practices.

“There’s so much spot zoning in Agawam … our system is so archaic,” said Sapelli with some exasperation in his voice. “In most communities, it’s an issue; in our community … well, I’ve had the experts from the Pioneer Valley Planning Commission get involved through a grant we received, and they used the word ‘unique’ to describe the problem.”

To address it, Sapelli has created a zoning-review committee, which is expected to make some recommendations in the months to come.

An even bigger issue — although the zoning problem is quite extensive — is the recognized need (on Sapelli’s part, anyway) to make the city more business-friendly.

Walnut Street Extension

Improving the Walnut Street Extension area remains a problem without an immediate solution in Agawam.

“People ask how we can become more business-friendly, and one of the ways is to expedite the permitting process,” he explained. “From what I was hearing from individuals who came in and tried to start businesses and get permits for different things was that it took longer than they expected. I thought it was important to go out and try to make this community attractive to businesses.”

For this, the latest installment of its Community Spotlight series, BusinessWest talked at length with Agawam’s mayor (he’s no longer the ‘new mayor’) about the challenge he accepted and how he’s working to fulfill that campaign pledge of bringing positive change to the community.

Learning the Ropes

As he provided a chronology of a career in the Agawam school system that began when Jimmy Carter was in the White House, Sapelli said there were a number of stops.

They started with a stint coaching junior-varsity hockey and substitute-teaching assignments at the high school. A year later, he was coaching the varsity team and teaching social studies at the junior high. Later, he taught science for six years, then became assistant principal at the middle school, then an elementary-school principal, assistant superintendent, and, starting in 2011, superintendent.

During the campaign last fall, he encountered — and earned a good deal of support from — people who were students during each one of those stops. When it came to people making such claims about the earliest stages of his career, he admits to having to take their word for it.

“People will say, ‘remember when I had you in school?’” he said. “And I’ll say, ‘I don’t think you looked like this when you were 10 or 12, so I don’t recognize you, but I believe that you were one of my students.”

Support from all those former students and colleagues was certainly a factor in Sapelli’s rather large margin of victory over former City Council President Jimmy Cichetti last November.

As was, he believes, the desire for change in a community that had seen little progress on many of the key issues facing it — and his ability to bring about that change.

“I really thought we could do a better job of having local, city, and state government be a kinder, gentler group, if you will,” he said, “and be able to have open, honest discussions and not take things personally.”

While working to stimulate change and progress, Sapelli is also leading efforts on a number of issues, or fronts, that, as noted, have challenged several of his predecessors.

At or near the top of that list is the Morgan/Sullivan Bridge, the rebuilding and widening of which has been talked about for years. State funding has been secured for the project, and a bid should be awarded shortly, said Sapelli, adding that work was to have started this spring.

But it’s already late June, and construction still hasn’t started, said the mayor, adding that, since work is due to be halted during the 17-day run of the Big E — which is just a few hundred yards to the east of the bridge — in September, there is now a good chance the project may not see much progress this calendar year.

“They may be doing some preliminary set-up work this fall,” said Sapelli, adding quickly that there will be more definitive timelines for this project emerging shortly. “But I don’t think anything major will happen until next spring.”

The bridge, projected to be a two-and-a-half-year project, is an important initiative, he went on, referring to the traffic bottlenecks that are regular — and problematic — for residents and businesses trying to attract people to that area. And during the Big E, the traffic problems reach nightmare proportions.

To ease those problems, the city plans to improve not only the bridge intersection, but also the one a few hundred yards to the north at Springfield and Walnut streets.

Meawhile, improvement of another key intersection, in Feeding Halls on Route 187, is on the drawing board — it has been for some time, actually, said the mayor, adding that is part of approximately $8 million in road, sidewalk, and intersection improvements that will be undertaken city-wide.

While addressing those infrastructure matters, there are a number of specific business and economic-development-related issues that demand attention as well, said Sapelli.

Chief among them is the ongoing issue of Walnut Street Extension. The Games & Lanes property has been razed, said the mayor, and the property’s owner reports there has been some interest, but nothing likely to translate into redevelopment in the near future.

Meanwhile, that property is just part of the story. The Walnut Street Extension area remains a problem without an immediate solution. Last spring, the City Council first rejected a $5.3 million streetscape-improvement project for that area and then a subsequent, scaled-down, $3.6 million initiative.

The strategy moving forward, said Sapelli, is to create what’s known as a DIF (district improvement financing) program for that area. With a DIF, a community can pledge all or a portion of tax increments — additional tax revenue stemming from development or increases in property value — to fund district improvements over time.

“That money gets set aside and earmarked strictly for development in that area that’s mapped out, and that area alone,” said the mayor. “It’s a way of creating a fund to improve that depressed area without using taxpayer dollars or increasing taxes on the people in that area.”

A DIF is a close cousin of the better-known TIF, whereby municipalities may grant property-tax exemptions to landowners of up to 100% of the tax increments for a fixed period. Agawam intends to use both DIFs and TIFs to generate economic development, said Sapelli.

Other specific initiatives include redevelopment of the former Buxton property, later Southworth Paper and Turners Falls Paper, on Main Street, said the mayor, adding that the emerging plan is to subdivide the sprawling plant and attract multiple tenants.

There are also the many smaller retail centers and strip malls within the community, he went on, adding that the town has seen some new businesses come in and fill vacancies, and the goal is to attract more.

As for work on the town’s archaic zoning, Sapelli said his administration is “attacking” the problem.

“It’s going to be a big job, so we’re taking it little bites at a time,” he noted, adding that the Planning Commission has been a big help in this regard. “But we’re going to get it done.”

By the Book

Sapelli said he’s not sure if he’s the only the school superintendent to move the corner office in this region in recent times. But he does know that his route is certainly one that’s not well-traveled.

As his supporters note, he brings considerable experience to the job and knowledge of city departments and how they operate. Those skills have certainly helped him make the transition and advance many different kinds of initiatives.

But his comments — and his body language — convey the message that behind every challenge … there are many more challenges.

He says he’s up for them, because of that dedication to the town where he grew up, and also because he brings a new school of thought to managing this community — literally and figuratively.

George O’Brien can be reached at [email protected]

Employment

Under Pressure

By Marylou Fabbo

In the year that’s passed since President Donald Trump signed the Buy American and Hire American Executive Order, there’s been increased federal scrutiny on the employment-based visa petition process that has made it more difficult for businesses to hire foreign employees.

President Trump and other critics of employment visa programs believe they displace American workers and drive down wages, while employers maintain they need foreign labor to fill jobs that Americans are not willing or qualified to fill. So far, however, the administration’s actions have taken place through heightened agency action, such as government I-9 audits and immigration ‘raids,’ rather than legislation.

Enforcement Action Substantially Increased

When it comes to employing non-immigrant workers, the message is clear: companies’ hiring practices must be able to withstand heightened scrutiny. In September 2017, Asplundh Tree Expert Co. was ordered to pay a record fine of $95 million for employing thousands of unauthorized alien workers.

The U.S. Customs and Immigration Services (often referred to as ICE) has implemented a worksite-enforcement strategy that focuses on criminal prosecution of employers, human-resources personnel, and talent officers who knowingly hire illegal workers or are ‘willfully blind’ to the same. ICE has already doubled the number of worksite-enforcement cases that it pursued all of its last fiscal year. In New England alone, ICE made more than 680 arrests during the first quarter of its fiscal year. Even companies that don’t employ any immigrants or foreign workers are subject to an ICE audit and can face significant fines and penalties for things such as failing to fully and accurately complete I-9 forms for U.S. citizens.

Number of H-1B Visa Petitions Down

President Trump’s Buy American and Hire American Executive Order is purportedly designed to increase wages, protect the jobs of U.S. citizens, and increase employment rates. Among other things, the order requires federal agencies to review and propose new rules and guidance to protect the interests of U.S. workers and to prevent fraud and abuse in the H-1B visa program. This program allows companies in the U.S. to temporarily employ foreign workers in occupations that require the theoretical and practical application of a body of highly specialized knowledge and a bachelor’s degree or higher in the specific specialty, or its equivalent. H-1B specialty occupations typically include fields such as science, engineering, and information technology.

About 65,000 regular visas and 20,000 masters-level visas are awarded each year through a lottery system, although the ultimate goal is to switch to a point-based merit system. While ICE received more than double the amount of petitions needed to fill the quotas, the total number of petitions submitted decreased by about 10,000 from last year and has decreased more than 50% since its high in 2016. Trump’s executive order — designed to reform the H-1B visa program by making it more difficult to get such a visa — may be driving some away from using the program at all.

Spouse Employment Authorizations Likely to Be Rescinded

Certain spouses of H-1B workers may be eligible to work pursuant to an H-4 visa. However, the Department of Justice and the Department of Homeland Security have stated that they intend to rescind employment authorization for H-4 visa holders, and it now appears that at least some form of the rescission is likely to take place in the near future.

Yet, some questions remain unanswered. Will current H-4 visa holders be able to renew them? Will there be a drop-dead date after which H-4 authorization is no longer valid at all? What’s clear is that employers who hire H-4 workers need to start thinking about alternate means of legally employing them.

Tougher Standards for H-1B Workers at Third-party Locations

ICE also has increased the scrutiny on employers who petition for H-1B employees and intend to place them at third-party sites. Earlier this year, ICE issued a policy memorandum stating that, for an H-1B visa petition involving a third-party worksite to be approved, the petitioner must show “by a preponderance of evidence” that, among other things, the worker will be employed in a specialty occupation and the petitioning employer will maintain an employer-employee relationship with the beneficiary for the duration of the requested validity period. The third-party recipient of the H-1B worker will also have to come up with some evidence corroborating what the employer provides.

Organizations that provide H-1B workers to third parties should be prepared to respond to requests for evidence beyond what they have experienced in the past, denials of petitions, and, possibly, the granting of H-1B visas for less than the usual three-year period.

Moving Forward

Employers should expect the Trump administration to continue to aggressively pursue immigration reform. Like the visas mentioned in this article, the state of those with C-33 visas — non-immigrants who have been granted Deferred Action for Childhood Arrivals (DACA), remains up in the air, and employers that have DACA recipients with employment authorization may face the loss of the ability to continue their employment.

Companies that have not already done so should carefully review their hiring practices and evaluate alternate means of employing non-immigrant workers regardless of their current visa status. Those employers that have H-1B workers at third-party sites should scrutinize their vendors and their contracts with those third parties. And, perhaps most importantly, companies should make sure their I-9s and other immigration-based records are complete and accurate. u

Marylou Fabbo is a partner and head of the litigation team at Skoler, Abbott & Presser, P.C. She provides counsel to management on taking proactive steps to reduce the risk of legal liability that may be imposed as the result of illegal employment practice, and defends employers faced with lawsuits and administrative charges filed by current and former employees; (413) 737-4753; [email protected]

Opinion

Opinion

By Tom Jones

The recent decision by the U.S. Supreme Court upholding the use of arbitration agreements to prohibit class-action lawsuits generated widespread cheering in the business community. But employers would be well advised to hold their applause.

That’s because this Supreme Court decision is unusual in that it does not draw a bright line making it clear what employers may or may not do. It simply opens the door for employers to pursue mandatory arbitration as an option.

Most importantly, the decision does not allow employers to use arbitration agreements to escape the “onerous” aspects of legally established remedies.

The court has made clear that, while arbitration involves a change of forum from the courts to the private arbitration arena, and an elimination of class actions, it does not change workers’ substantive rights. Arbitrators must apply the same law that a court would apply and award the same substantive remedies for proven violations.

Employees will still be able to file a claim for non-payment of wages, sexual harassment, or other adverse consequences at work. They just won’t be able to do it as a class action.

The best advice to employers any time they face a new legally justified option is to take time to weigh the options before moving ahead.

The Supreme Court ruled that companies may use arbitration clauses in employment contracts to prohibit workers from banding together to take legal action over workplace issues. The vote was 5 to 4, with the court’s more conservative justices in the majority. The court’s decision could affect some 25 million employment contracts.

Writing for the majority, Justice Neil Gorsuch said the court’s conclusion was dictated by a federal law favoring arbitration and the court’s precedents. If workers were allowed to band together to press their claims, he wrote, “the virtues Congress originally saw in arbitration, its speed and simplicity and inexpensiveness, would be shorn away, and arbitration would wind up looking like the litigation it was meant to displace.”

The ruling does not necessarily invalidate Massachusetts law on the topic of arbitration. For example, a Massachusetts case from a few years ago centered around an arbitration waiver agreement that prohibited plaintiffs’ recovery of multiple damages in any arbitration proceeding — a provision that directly conflicted with the Massachusetts mandatory treble damages law.

In 2013, the Massachusetts Supreme Judicial Court (SJC) declared the waiver of multiple damages in the arbitration agreement unenforceable, ruling that the FAA (Federal Arbitration Act) did not preempt the SJC from holding that waiver of multiple damages in these circumstances is void as contrary to Massachusetts public policy.

Given that arbitration is really a procedural strategy, there are many questions you should consider before adopting a change in your company’s practices. Some questions to ask yourself as a company include: how will arbitration be a benefit to us? How much will it cost to use it? What is the potential cost vis-a-vis the likely benefit? Will we be better off as an employer with such a policy in place? If so, how? How often do we get sued? What issues do we get sued for? Wages? Discrimination? If or when we do get sued, what is our success record under the current rules?

Consider that, in discrimination cases filed at the Massachusetts Commission Against Discrimination (MCAD), the agency found “lack of probable cause” (i.e. the case was dismissed) in 87% of the cases filed, according to its most recent annual report. Are you likely to do any better with an arbitrator?

One other thing to keep in mind is that federal and state administrative agencies, such as the Equal Employment Opportunity Commission or MCAD, are not bound by private arbitration agreements; they are able to sue over statutory rights where private claimants may not bring a case.

Before jumping on the bandwagon of arbitration, you need to engage in due diligence to see if it makes sense for your company.

Tom Jones is vice president of Associated Industries of Massachusetts.

Court Dockets

The following is a compilation of recent lawsuits involving area businesses and organizations. These are strictly allegations that have yet to be proven in a court of law. Readers are advised to contact the parties listed, or the court, for more information concerning the individual claims.

HAMPDEN DISTRICT COURT
Sheyla Rosado v. Massachusetts Institute of Alternative Medicine Inc.
Allegation: Negligence; plaintiff struck by falling cabinet, causing personal injury: $4,820.66
Filed: 5/3/18

Hector Luccas v. James Austin Co.
Allegation: Employment discrimination, retaliation: $7,000+
Filed: 5/11/18

Carmela Daniele v. CVS Pharmacy
Allegation: Negligence; plaintiff struck by poorly stacked cartons of water, causing injury: $5,000
Filed: 5/14/18

Sound Marine Transport, LLC v. Bassett Yacht & Boat Sales, LLC
Allegation: Unjust enrichment, money owed for services rendered, fraud: $2,703.96
Filed: 5/18/18

HAMPDEN SUPERIOR COURT
Cornelia Roberge v. Gil’s Gym and Racquet Health Club, LLC d/b/a All Day All Night Fitness of Ludlow and Wilbraham
Allegation: Negligence; plaintiff thrown from treadmill, causing personal injury: $25,090.85
Filed: 5/10/18

Carol Szulc, by and through her daughter, Laura J. Murray v. Julian Hernandez, D.O.
Allegation: Medical malpractice: $3,400,000
Filed: 5/11/18

Donna M. Mattice, as personal representative of the estate of Thomas J. Monty v. Vibra Hospital of Western Massachusetts, LLC
Allegation: Wrongful death
Filed: 5/14/18

Athanasia Kazonis v. the Stop & Shop Supermarket Co., LLC and the Stop & Shop Cos. Inc.
Allegation: Negligence; slip and fall causing personal injury $25,000+
Filed: 5/24/18

Cristina M. Ianello v. 110 Elm Street, LLC and the Celery Stalk
Allegation: Negligence; slip and fall causing personal injury: $119,993.56
Filed: 5/24/18

HAMPSHIRE DISTRICT COURT
Hunt Country Furniture Inc. v. Berkshire Home Design Outlet Inc.
Allegation: Money owed for goods sold and delivered: $7,113.28
Filed: 5/21/18

HAMPSHIRE SUPERIOR COURT
Barbara L. Denette v. Stop & Shop Supermarket Co., et al
Allegation: Employment discrimination: $230,000
Filed: 5/18/18

Cheryl Sperry, administrator for Charles Sperry v. Betsy Green, NP; Joseph Tassoni, M.D.; and OnCall Urgent Care Center
Allegation: Medical malpractice, wrongful death: $56,880
Filed: 5/24/18

Estate of Eleanor Bolotin v. Dr. Henry Simkin
Allegation: Medical malpractice, wrongful death: $25,000+
Filed: 5/25/18

Kerry Sue O’Riley, as personal representative of the estate of Richard R. O’Riley v. Timothy M. Brazee; TJ Property Services, LLC; SPS New England Inc.; and Safety Insurance Co.
Allegation: Negligence, wrongful death: $1,000,000+
Filed: 5/30/18

WESTFIELD DISTRICT COURT
Joseph Vass v. Fuel Services Inc.
Allegation: Negligence and breach of warranty; oil spill in basement causing property damage and personal injury; $73,691
Filed: 5/21/18

Agenda

Financial-literacy Workshops
July 11 to Aug. 1: Springfield Partners for Community Action Inc. will host financial-literacy workshops starting Wednesday, July 11 and continuing every Wednesday through Aug. 1. Sessions run from 6 to 8:30 p.m. at 721 State St., Springfield, and are free and open to the public. Workshops are facilitated by the agency’s on-staff, nationally certified credit counselors. Series learning objectives include budgeting, credit, managing money, and debt. Participants completing the course will be presented with certificates of achievement, documenting an additional skill to enhance participants’ résumés or include in their personnel files on the job. Refreshments will be served, and raffle prizes will be offered. Call Springfield Partners at (413) 263-6500 to register.

Brightside Golf Classic
July 23: More than 200 golfers are expected to participate in the 38th Annual Brightside Golf Classic at Springfield Country Club in West Springfield. Two tee times are available. Registration and breakfast for the morning session will begin at 6:45 a.m. with a shotgun start at 7:30 a.m. Lunch and registration for the afternoon session will begin at 11:30 a.m. with a 1 p.m. shotgun start. The evening reception will be held immediately following the tournament from 5:30 p.m. to 8 p.m. Prices include green fees, golf cart, breakfast and/or lunch, a gift and swag bag, and reception featuring cocktails, food stations, auction, networking, and live entertainment. On-course food and beverages will be provided by event sponsors throughout the day. Golfers will also be eligible for a chance to win prizes and participate in raffles. The event chairs are John Kendzierski, founder and director, Professional Dry Wall Construction Inc.; Matt Sosik, president and CEO, Easthampton Savings Bank; Hank Downey, vice president, commercial loan officer, Florence Savings Bank; and Dan Moriarty, senior vice president, chief financial officer, Monson Savings Bank. For more information on sponsorships, donations, and attending the event, contact Suzanne Boniface at (413) 748-9935 or [email protected].

Future Tense Lecture
Sept. 20: The second installment of the BusinessWest lecture series Future Tense, titled “Change Considerations: An Examination of Lean Process, Market Disruption, and the Future of Your Business,” will take place on Thursday, Sept. 20 from 8 to 9:30 a.m. at Tech Foundry, 1391 Main St., ninth floor, Springfield. The lecture, open exclusively to CEOs and business owners, will be delivered by Mark Borsari, president of Sanderson MacLeod. The cost is a $25 donation to Tech Foundry. Event sponsors include Paragus IT, the Jamrog Group, and Meyers Brothers Kalicka, P.C. With increasingly automated business processes, AI, and machine manufacturing, lean concepts are becoming more important than ever in terms of staying competitive. Borsari will discuss change and innovation through lean concepts and focus on resulting cultural considerations. To register, visit businesswest.com/lecture-series.

Healthcare Heroes
Oct. 25: The second annual class of Healthcare Heroes will be feted at the Starting Gate at GreatHorse in Hampden. Meanwhile, the deadline to nominate an individual or organization has been extended to July 9. Healthcare Heroes, a recognition program involving the Western Mass. healthcare sector, was launched last spring by HCN and BusinessWest. The program was created to shed a bright light on the outstanding work being done across the broad spectrum of health and wellness services, and the institutions and individuals providing that care. Categories include ‘Lifetime Achievement,’ ‘Emerging Leader,’ ‘Patient/Resident/Client Care Provider,’ ‘Innovation in Health/Wellness,’ ‘Health/Wellness Administrator,’ and ‘Collaboration in Healthcare.’ To nominate someone, go HERE.  Healthcare Heroes sponsors include American International College (presenting sponsor), National Grid (partner), Renew.Calm (supporting sponsor), and the Elms College MBA program (supporting sponsor).