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Daily News

EAST LONGMEADOW — FieldEddy Insurance Inc., which recently became a division of HUB International New England, LLC, a leading global insurance broker, has announced several appointments.

Olga Tracy has rejoined the agency as the newest personal-lines account manager in the Monson office. She will be responsible for educating and ensuring that clients have the proper insurance coverage. In the East Longmeadow office, Karen Britt has accepted a promotion to middle-market account manager, Heather Fleury has been named small-business account manager, and Peggy Grundstrom will be a part of the quality-control team. The agency also recognized Marylou “Lou” Rosner upon her retirement. She leaves FieldEddy with more than 29 years of devoted customer care.

“In order to achieve our number-one goal of continuing to delight our customers, we must always have a robust recruiting and training talent plan,” said Timm Marini, FieldEddy president. “The experienced talent and staff at our agency speak for itself. The employees mentioned above have more than 75 years of work experience at FieldEddy. This is something that we are very proud of.”

Daily News

SPRINGFIELD — Christopher Neronha, an attorney with extensive experience in higher education, has been named general counsel at Springfield College, effective Jan. 20, President Mary-Beth Cooper announced. Neronha will provide legal counsel and guidance to the leadership of the college and will serve as secretary to its board of trustees. He will be a member of the president’s senior leadership team.

Neronha has 19 years of experience as an in-house corporate attorney, nine of those as a senior in-house attorney for Roger Williams University in Bristol, R.I., where he previously was employed since 2006, as the associate general counsel and executive director of risk management. Prior to Roger Williams, Neronha was assistant general counsel and assistant secretary at National Life Insurance Co. in Montpelier, Vt., where he provided legal support for all company operations. He is an attorney licensed in the federal and state courts of the Commonwealth of Massachusetts and the states of Connecticut, Rhode Island, and Vermont.

“I am delighted that Chris will join the senior leadership team of Springfield College,” said Cooper. “His strong professional background and his expertise in higher-education legal issues will provide a great resource to the college and ensure that we continue to provide the best experience for our students.”

A graduate of Providence College with a bachelor’s degree, summa cum laude, in political science, Neronha received a juris doctor, magna cum laude, from the University of Notre Dame Law School.

Daily News

GLASTONBURY, Conn. — William Crawford IV, CEO of United Financial Bancorp Inc. and United Bank of Glastonbury, Conn., announced that United Bank has added four more senior-level commercial bankers to join the bank, this time strategic hires for the Greater Springfield commercial banking team.

This is the second major announcement United Bank has made in the past week regarding a successful recruitment of a team of top commercial bankers who are widely known in their respective markets and who bring with them decades of commercial banking experience and a strong commitment to the community.

On the heels of last week’s announcement of a commercial team from Santander, N.A. hired to cover the Greater Worcester market, United has recruited the following bankers from People’s United Bank to cover the Greater Springfield region: Dan Flynn, executive vice president and chief operating officer for Wholesale Banking; Tony Liberopoulos, senior vice president and commercial banking regional executive; and Rick Rabideau, senior vice president and commercial banking team leader. The fourth key hire for United Bank in the Greater Springfield market is Sheryl McQuade, senior vice president and Massachusetts senior credit officer.

“Just like we said when we announced our Worcester commercial-banking team last week, our goal is to make Greater Springfield a robust commercial growth market for United,” Crawford said. “The individuals we recruited, in conjunction with our commercial teammates we already have covering the market, along with Dena Hall, our Western Massachusetts regional president, will position us to achieve great success in this region of Massachusetts.”

Flynn will report to David Paulson, executive vice president and head of Wholesale Banking. His primary role will be to drive numerous enterprise-wide commercial-banking functions for United’s wholesale-banking team. He will have oversight of United’s Greater Springfield commercial banking operations, as well as management responsibilities for the bank’s shared-national-credit business and all business-banking teams.

Most recently, Flynn was senior vice president and market manager at People’s United Bank, primarily for Western Mass., for seven years, where he was responsible for managing and coordinating all aspects of C&I lending activities. In his previous roles at People’s United, he held similar responsibilities for managing and coordinating all aspects of a significant C&I portfolio in the Central Mass., Western Mass., and Vermont markets. Before People’s United acquired Bank of Western Massachusetts, Flynn was executive vice president and senior lender from 1989 to 2009 for the Bank of Western Massachusetts.

Liberopoulos, who will be directly responsible for United Bank’s commercial-banking practice in Greater Springfield, brings 27 years of commercial-banking experience, most recently holding the position of senior vice president and regional manager for People’s United Bank in Springfield. He also spent more than a decade at Fleet Bank and BayBank in various positions, including underwriting, loan resolution, and lending.

Rabideau also comes to United from People’s United Bank, where he most recently served as senior vice president and team leader. He will take on a dual responsibility with United as a commercial banking officer, focusing on developing and growing commercial-banking opportunities as well as a player-coach role in leading and mentoring other teammates on the commercial team.

Rabideau’s career in banking started in 1986 with Shawmut Bank, where he was a commercial banker from 1988 to 1996. He then joined First International Bank/UPS Capital, eventually ascending to senior vice president with the key responsibility of managing 10 lenders who made up the Springfield and Hartford market lending units. In 2008, he joined People’s United Bank.

“Dan, Tony and Rick not only bring a proven record of developing and maintaining profitable business development opportunities but they have deep personal and professional ties to the community,” Crawford said. “They are a perfect complement to what we are trying to do in the Greater Springfield region as a commercial bank and a good corporate citizen.”

McQuade has more than 25 years of corporate and commercial banking experience, most recently serving as senior vice president, commercial regional leader for Berkshire Bank, where she was responsible for all commercial teams and production in Connecticut. She worked for Bank of America and predecessor banks in a variety of senior production and credit roles for the business-banking, middle-market, and corporate-banking divisions.

Daily News

PITTSFIELD — Berkshire Bank has been featured in the November issue of the American Bankers Assoc. (ABA) Marketing and Sales magazine in an article titled “Communicating About a Bank Merger or Acquisition.” Elizabeth Mach, vice president and marketing officer, was interviewed by the ABA regarding best practices and strategies when communicating a merger to current and future customers.

Daily News

SPRINGFIELD — Western Massachusetts Electric Co. (WMECo) announced it will undergo a corporate rebranding, complete with a new name, Eversource Energy. The change will become official on Feb. 2.

All subsidiaries of Hartford-based Northeast Utilities will take the new name, including WMECo, NSTAR, Connecticut Light and Power Co., Public Service Co. of New Hampshire, and Yankee Gas Services Co. Tom May, chairman, president, and CEO of Northeast Utilities, stated in a press release that “consolidating our brand was the obvious next step for us as we continually strive to improve energy delivery and customer service to our 3.6 million electricity and natural-gas customers across the region.”

Daily News

HOLYOKE — The seventh annual Difference Makers award program, staged by BusinessWest, will be held at the Log Cabin Banquet & Meeting House in Holyoke on Thursday, March 19. Details on the gala will be published in upcoming issues of the magazine. Event sponsors include Six Point Creative Works, Northwestern Mutual, Royal LLP, and Sarat Ford Lincoln.

Difference Makers is a program, launched in 2009, that recognizes groups and individuals that are, as the name suggests, making a difference in this region. The magazine’s editor and publishers have selected this year’s honorees from submitted nominations, and the class of 2015 will be unveiled and profiled in the Feb. 9 edition — always a must-read issue.

Daily News

SPRINGFIELD — Starting Tuesday, Jan. 27, Springfield Technical Community College (STCC) will offer a free income-tax filing-assistance program for low-to-moderate income-tax payers through the Volunteer Income Tax Assistance (VITA) program in partnership with Single Stop USA.

Single Stop is a national organization that works with community colleges to help connect students to state and federal financial resources and local community services. The aim is to help students overcome economic barriers, continue with their education, and move toward economic mobility.

The VITA program will assist STCC students and surrounding community residents with preparing and filing their tax returns. Volunteers from the community, including STCC students, are IRS-trained and certified to help filers prepare and submit their returns electronically. Volunteers are members of the Mass. Tax Assistance Coalition and can also prepare taxes for Connecticut and other surrounding states.

“Through VITA, filers will get their refund just as fast as they would if they went to a commercial tax-preparation company,” said Richard Keller, STCC’s VITA site coordinator. “It can often cost as much as $200 to $300 to have an outside company prepare a family’s taxes, but our program is free, so there’s significant savings.”

This is the second year STCC will offer the VITA program. According to Leona Ittleman, dean of the STCC School of Business and Information Technologies, the program served more than 100 filers last year, and she expects the number to increase this year. As a kickoff to the start of tax-preparation season, a ribbon-cutting ceremony will be held on Jan. 27 at 10 a.m. in the VITA office.

“One of the advantages of students having their taxes filed here is that we can screen them for additional financial resources and benefits through our Single Stop program,” said Roosevelt Charles, STCC’s director of access and student success. “They can also make appointments for assistance with their Free Application for Federal Student Aid (FAFSA) forms.”

Those who would like to take advantage of the program can schedule appointments online at www.stcc.edu/cas/vita or by calling (413) 755-4215. Walk-ins are welcome, though appointments are preferred, especially during peak filing periods. The VITA office will be open Tuesdays through Fridays, 11 a.m. to 2 p.m. and Saturdays from 9 a.m. to 2 p.m., and is located in Building 15, Room 105.

Daily News

WEST SPRINGFIELD — The West of the River Chamber of Commerce announced that it will stage its Legislative Breakfast, an event that brings members and non-members together for a morning of breakfast and legislative updates, on Feb. 25 from 7 to 9 a.m. at the Storrowton Tavern Carriage House in West Springfield.

Attendees will have the opportunity to connect with local business people over breakfast, and later will enjoy an informational session presented by a panel of legislators including state Sens. Donald Humason and James Welch, state Rep. Michael Finn, Agawam Mayor Mayor Richard Cohen, and West Springfield Mayor Edward Sullivan. Political consultant Anthony Cignoli will emcee the event and offer economic updates. Sponsors for the event are Health New England, OMG, the Insurance Center of New England, Ormsby Insurance, and Spherion.

The cost is $25 for members, $30 for non-members. For more information, call the chamber office at (413) 426-3880.

Daily News

SPRINGFIELD — The Hampden County Bar Assoc. announced that MassMutual will be continuing its sponsorship of the Hampden County Legal Clinic for 2015 with a grant of $20,000. The grant will help carry on the expansion of pro bono activities as well as the promotion of the clinic.

MassMutual has been the Hampden County Legal Clinic’s exclusive sponsor since 2012, not only providing financial support but also taking a leadership role in developing new pro bono opportunities and encouraging its in-house lawyers, paralegals, and staff to participate in the clinic’s programs.

“Sponsoring the Hampden County Legal Clinic enhances access to justice for a significant number of local residents, ultimately benefiting the Greater Springfield community as well,” said Mark Roellig, executive vice president and general counsel. “We are proud to continue this relationship and hope to see growing numbers of legal volunteers donating their time through the clinic’s programs.”

Daily News

GREENFIELD — Dan Rosenberg and Addie Rose Holland of Greenfield-based Real Pickles joined top artisan food producers from around the country on Thursday for the Good Food Awards ceremony at the Palace of Fine Arts in San Francisco. Real Pickles was awarded a top honor at the event for its organic beet kvass, a fermented beverage traditional to Eastern Europe.

“One of our goals at Real Pickles has always been to promote the flavor and health benefits of fermented foods,” said Rosenberg. “Receiving a national honor like the Good Food Award helps us get this message out.”

Real Pickles uses the traditional pickling process — without vinegar — to make its line of fermented vegetables. The organic beet kvass is made with certified organic vegetables from northeast family farms, as are all of the company’s products. The kvass is available by the bottle from area retailers, including Green Fields Co-op Market in Greenfield, River Valley Co-op Market in Northampton, and Whole Foods Market in Hadley.

The Good Food Awards are given to artisan producers in five regions of the U.S. in 11 categories — beer, charcuterie, cheese, chocolate, coffee, confections, honey, oil, pickles, preserves, and spirits — and highlight outstanding American food producers who are making food that is exceptionally delicious and supports sustainability and social good. There were 11 other winners from New England, including Formaggio Kitchen in Cambridge and Hosta Hill in West Stockbridge. Real Pickles’ organic garlic dill pickles won the award in 2012 and 2013.

Daily News

AGAWAM — Atlantic Fasteners has moved to a 44,500-square-foot facility in Agawam, bringing all employees under one roof. The 100%-employee-owned company, which sells industrial and aerospace fasteners and supplies nationwide, previously operated out of three locations in neighboring West Springfield.

The new facility has the capacity to hold four times the company’s current inventory and accommodate 25% more office employees. It includes a 22-foot pickup counter, complete with 17 technical fastener wall charts to help customers with measuring fasteners, identifying head styles, and other important information.

The ISO 9001:2008 and AS9120-certified firm was founded by Western Mass. businessman Patrick O’Toole in 1981. He sold the company to his employees in 2005.

Daily News

SPRINGFIELD — Shriners Hospitals for Children will be among the honorees at the Affiliated Chambers of Commerce of Greater Springfield’s (ACCGS) Business@Breakfast on Wednesday, Feb. 4 from 7:15 to 9 a.m. at Crestview Country Club, 281 Shoemaker Lane, Agawam.

Shriners Hospital for Children will be honored for its 90th anniversary. The hospital provides medical care to children with orthopaedic, neuromusculoskeletal, cleft-lip, and palate disorders and diseases. As well, GZA GeoEnvironmental Inc., a professional-services consulting firm focused on geotechnical, environmental, water, ecological, and construction-management services, will be saluted for its 50th anniversary, and FIT Solutions, a leader in IT staffing, will be honored for its 10th anniversary.

The breakfast will feature Dr. Steve Sobel, humorist and motivational speaker. Sobel will present “You’re a Piece of Work! Celebrate Joy, Passion, and Influence.” Sobels’s presentation will use humor to illuminate life’s possibilities and provide attendees with the tools needed to help them bring their ‘A’ game to their companies and customers.

Sobel, a speaker, educator, success coach, and trainer throughout the U.S. and Canada, blends humor with targeted and inspirational messages to companies, businesses, athletic teams, and professional groups. He is a former award-winning school principal and continues to teach part-time at the college level, including many courses on entrepreneurship and visionary leadership.

Reservations are $20 in advance for ACCGS members in advance ($25 at the door) and $30 for general admission. Reservations are suggested and can be made online at www.myonlinechamber.com.

Daily News

SPRINGFIELD — The Springfield Symphony Orchestra announced that Executive Director Audrey Szychulski will resign her post with the orchestra to accept the position of director of development with the Colorado Springs Philharmonic.

Her departure will be effective March 3, 2015. The SSO will immediately initiate a search process for both a new executive director and a development director — two roles that Szychulski performed during the last year.

Members of the orchestra’s leadership responded to the news with gratitude for Szychulski’s accomplishments and with well wishes for her in her future role. “Audrey bought a great deal of energy and creativity to her work here in Springfield,” said SSO President John Chandler. “She was especially successful in strengthening our sponsor relationships and improving the business planning of the orchestra. We are fortunate to be able to navigate this transition with a strong staff, a deeply committed board, and a vibrant base of fans, sponsors, and contributors.”

Chandler further noted Szychulski’s efforts to build the profile of the Springfield Symphony during her time as executive director. “With Audrey’s help, we’ve built an excellent foundation for further outreach in the community. We are certainly grateful for the fact that the symphony is well-positioned to continue to expand our audience base — in no small part due to the quality and professionalism of both our musicians and Maestro Kevin Rhodes.”

According to Chandler, the orchestra will continue to operate under an interim director as the board of trustees begins a nationwide search for the two vacant positions.

Daily News

AMHERST — The Amherst Area Chamber of Commerce announced the election of Amherst resident Nancy Buffone, executive director of External Relations and University Events for UMass Amherst, as president of the organization. Buffone assumes leadership of the chamber following the two-year term of Lawrence Archey of Hampshire College.

Amherst resident Julie Marcus, principal of New England Environmental, has been elected vice president of the chamber. The chamber also announced the election of six community leaders to join the chamber’s board of directors: Robin Brown, Lord Jeffery Inn; Sean Cleary, Amherst Copy and Design Works; Heidi Flanders, Integrity Development; Katelyn Lockhart, Big Brothers Big Sisters of Hampshire County; April Williams, J.F. Conlon and Associates; and Peter Vickery, Esq., attorney at law. The appointments will be effective Jan. 14, at the chamber annual meeting.

The chamber also acknowledged those stepping off the board after years of dedicated service to the organization: Kathryn Grandonico-Chiavaroli, Lincoln Real Estate; John Kokoski, Mapleline Farm; Reza Rahmani, Moti Restaurant; and Meredith Schmidt, UMass Campus Center.

“I am honored to help lead the board of the Amherst Area Chamber of Commerce, as the chamber plays a critical role in the economic and cultural vitality of Amherst and the local communities,” said Buffone. “I look forward to continuing to build relationships with our members and to providing opportunities and avenues to expand the economic base in Amherst. The partnerships between the towns of Amherst and Hadley, in particular, the institutions of higher learning, and the business community are essential to our shared success.”

Daily News

WESTFIELD — Westfield State University led Massachusetts’ state universities and placed in the top 30% out of 214 schools in U.S. News & World Report’s 2015 “Best Online Education Programs” rankings. Westfield State’s official ranking was 58 out of 214 in the category of online-education bachelor’s programs.

“We are committed to finding new ways to expand access to a high-quality college education,” said Elizabeth Preston, president of Westfield State University. “Offering online access to our academic programming allows us to support the needs of students who might not otherwise be able to take advantage of the educational opportunities we offer.”

Westfield State has offered online classes since 2002 and currently offers six online bachelor’s-degree-completion programs, in business management, criminal justice, liberal studies, history, sociology, and psychology. Evolving the program has been key to its success and expansion.

Last year, Westfield State signed the MassTransfer Plus agreement that allows students who have completed an online associate’s degree at Holyoke Community College (HCC) to transfer to the university’s online bachelor’s-degree program, making it possible for them to complete a four-year degree fully online. The MassTransfer Plus agreement builds on the growing number of fully online degree programs available at HCC and Westfield State, as well as the institutions’ determination to make it easier for Massachusetts residents to obtain an education and move into higher-paying, in-demand career fields.

When determining scores, U.S. News chose factors that weigh how online programs are being delivered and their effectiveness at awarding affordable degrees in a reasonable amount of time. Rankings were determined by four different criteria: student engagement (40%), faculty credentials and training (20%), peer reputation (20%), and student services and technology (20%).

Daily News

BOSTON — Gov. Deval Patrick’s administration announced the final design of a $30 million residential solar loan program to complement the nation-leading solar market in Massachusetts.

The Mass Solar Loan program, designed to make it easier for homeowners to finance solar-electric projects on their homes, will work with banks and credit unions to expand borrowing options through lower-interest-rate loans, while encouraging loans for homeowners with lower incomes or lower credit scores.

“Solar installations provide important economic and environmental benefits to Massachusetts,” said state Secretary of Energy and Environmental Affairs Maeve Bartlett. “The Mass Solar Loan program will provide opportunities for homeowners to control and reduce their energy costs and for local banks and credit unions to offer a new business product.”

The program, which has been in development since early 2014, follows a Department of Energy Resources (DOER) study that demonstrates lifetime net benefits to homeowners 10 times greater for direct solar ownership relative to third-party ownership. Beginning in early 2015, local lenders will be able to sign up to participate in the program, which is scheduled to begin providing loans in the spring of 2015.

“Massachusetts has seen incredible growth in the solar market, with installations in 350 of the Commonwealth’s 351 cities and towns,” said DOER Commissioner Meg Lusardi. “The Mass Solar Loan program will ensure that this growth continues at the local level, increasing opportunities for homeowners to take their energy future into their own hands.”

Daily News

SPRINGFIELD — Rocky’s Ace Hardware, a family-owned business with neighborhood based stores in five states, announced plans to open a new store in the Greater Boston area.

A long-term lease on the 10,000-square-foot retail space was entered into contract in late December. The new store will be located along side the Teak Imports Furniture shop at 208 South Main St. near the center of Middleton. Conversion of the existing store into a new, state-of-the-art Rocky’s Ace Hardware is to begin immediately, and the new store is expected to open in early spring.

Rocky’s President and CEO Rocco Falcone II noted that “the new store will serve the project and everyday needs of homeowners and businesses alike in the Greater Middleton community. Soon a whole new audience of customers will acquaint themselves with our legendary customer service and enjoy the Rocky’s shopping experience we proudly offer.”

Daily News

WORCESTER — William Crawford IV, CEO of United Financial Bancorp Inc. and United Bank of Glastonbury, Conn., announced that three bankers from Santander, N.A. have joined United’s Commercial Banking team in Worcester, leveraging its strong commercial presence to expand the bank’s market share in that area.

Coming from Santander to United are Tom McGregor, senior vice president and regional commercial banking executive; Mark McGwin III, senior vice president and commercial banking officer; and Todd Mandella, senior vice president and commercial banking officer. All three started at United Bank on Jan. 5.

“Whenever you build a team like the one we have in Worcester, you can’t help but to be very optimistic of what we will accomplish with their decades of commercial-banking expertise in this important market for us,” Crawford said. “This is a cohesive team of commercial bankers who share the same priorities we are known for at United: attracting new clients and taking care of existing ones we already have strong business relationships with, while positioning United as the bank of choice in the Greater Worcester market. They will make Worcester a commercial growth market for us.”

Daily News

CHICOPEE — The Greater Chicopee Chamber of Commerce will present its first CEO luncheon of 2015 on Feb. 11, from 11:45 a.m. to 1 p.m. at the Collegian Court Restaurant, 16 Park St., Chicopee.

The speaker will be Elizabeth Barajas-Román, CEO of the Women’s Fund of Western Mass. Barajas-Román has been a leader in progressive movements, including advocating at the national level for the health and rights of immigrant women and their families. Most recently, she was a manager at the Pew Charitable Trusts, where she directed a portfolio of partners that campaigned for state and federal policy change to improve government performance on issues that impact children’s health.

Barajas-Román brings a background in impactful philanthropy, data-driven strategy design, fund-raising through philanthropic partnerships, creating coalitions, and mobilizing partners. Previously, she served as the director of Policy at the National Latina Institute for Reproductive Health and directed the organization’s Washington, D.C. office.

Barajas-Román was frequently invited to be a voice in national-policy discussions at the White House and on Capitol Hill. She is a graduate of Oberlin College and received her master’s degree in international policy from Harvard University.

To register for the luncheon, visit ‘Upcoming Events’ on the chamber’s website, www.chicopeechamber.org. The cost is $25 for chamber members and $30 for non-members.

Daily News

BOSTON — The Associated Industries of Massachusetts Business Confidence Index ended 2014 at 57.3, 7.1 points above last December’s level.

“This is the index’s highest reading since July 2007, before the Great Recession, and it concludes the best quarter since that period,” said Raymond Torto, chair of AIM’s Board of Economic Advisors (BEA) and lecturer at Harvard Graduate School of Design. “There is reason to believe, moreover, that this upwelling in confidence will prove more lasting than the increase of early 2012, which was undone by fiscal conflict in Washington.”

In 2014, Torto noted, “business confidence survived a stress test of economic contraction in the first quarter, then gained in eight of the last 10 months of the year. Fundamentals are looking much better — unemployment is down and job creation is running strong nationally and in Massachusetts, which shows up in rising consumer confidence; the federal deficit and the trade deficit are shrinking; and, of course, the stock market has done well. Despite significant areas of weakness in the global economy, Massachusetts employers have ample cause to be optimistic.”

The AIM Index, based on a survey of Massachusetts employers, has appeared monthly since July 1991. It is calculated on a 100-point scale, with 50 as neutral; a reading above 50 is positive, while below 50 is negative. The index reached its historic high of 68.5 on two occasions in 1997-98, and its all-time low of 33.3 in February 2009.

The sub-indices based on selected questions or categories of respondent experienced a mix of gains and losses from November to December, but all were up from a year before. The Massachusetts Index, assessing business conditions within the Commonwealth, added one point on the month to 56.1, and the U.S. Index of national business conditions was up four-tenths to 50.1.

“This is the third time since the recession that U.S. Index reached 50, but so far it has not held that level,” said BEA member Paul Bolger, president of Massachusetts Capital Resource Co. “Respondents with 100 or fewer employees still tend to rate national conditions negatively, while larger firms are on the positive side. Compared to last December, the state indicator was up 9.1 points, while its national counterpart gained 5.3 points.”

The Current Index, which assesses overall business conditions at the time of the survey, was up 1.2 points to 56.2, while the Future Index, measuring expectations for six months out, shed one-tenth to 58.4. The annual gains were 7.6 and 6.8, respectively.

“These results point to business conditions that are fairly good and improving, though by no means booming,” Bolger noted. “For some employers, the recession is in the past, while others are finding success elusive in a changed environment.”

Daily News

WARE — Even though millions of people have diabetes, many people feel very much alone when they receive their diagnosis.

“Joining a diabetes support group can also help you gain a new outlook,” said Kelly Slattery, registered dietitian and nutrition educator at Baystate Mary Lane Hospital. “Attending a support group and talking to other people with diabetes can offer fresh perspectives on something that may be troubling you, like meal planning, medications, or starting insulin.”

The Diabetes Support Group at Baystate Mary Lane Hospital meets on the first Thursday of each month from 5 to 6 p.m. in the hospital’s Main Conference Room, located on the second floor. However, due to the New Year’s holiday, this month’s meeting will be held this Thursday, Jan. 8.

“During our January meeting, we will discuss carbohydrate counting and menu planning,” Slattery said. Carb counting is a meal-planning technique that helps manage blood-glucose levels,” she added. “Finding the right amount of carbohydrates depends on many things, including how active you are and what, if any, medicines you take. Some people are active and can eat more carbohydrates. Others have to watch the amount of carbohydrates they eat more carefully.”

Foods that contain carbs include grains like rice, oatmeal, and barley; grain-based foods like bread, cereal, pasta, and crackers; starchy vegetables like potatoes, peas, and corn; fruit and juice; milk and yogurt; dried beans like pinto beans and soy products like veggie burgers; and sweets and snack foods like sodas, juice drinks, cake, cookies, candy, and chips. “Finding your carbohydrate balance is important so you can feel your best, do the things you enjoy, and lower your risk of diabetes complications,” Slattery said.

Diabetes Support Group meetings are open to community members who have diabetes, their families, and anyone who is interested in learning more about diabetes. Registration is not required. For more information, call Michelle Holmgren, Public Affairs specialist, at (413) 967-2296.

Daily News

NORTHAMPTON — Avital Levy Carlis has joined Cooley Dickinson Hospital as administrative director of the Massachusetts General Cancer Center at Cooley Dickinson Hospital and service-line development.

Carlis earned a master’s in public health, with a concentration in health policy and management, from the University of California, Berkeley, and holds bachelor’s degrees in both biology and international history from the University of Rochester. Most recently, she served as director of Finance for the Mass General Cancer Center and was the administrative director for the division of Hematology and Oncology at Mass General.

Cooley Dickinson and the Massachusetts General Hospital Cancer Center have collaborated in providing cancer care since 2009. In 2015, the Mass General Cancer Center at Cooley Dickinson Hospital will open.

According to CDH administrators, cancer is complex, and it takes a coordinated relationship between community hospitals and academic medical centers to create a new cancer-care paradigm where the right approach to care and treatment is delivered to the right patient at the right time and in the right place. That philosophy will be reflected in the Mass General Cancer Center at Cooley Dickinson Hospital. Through this collaboration, Western Mass. residents will experience a combination of the Mass General Cancer Center and Cooley Dickinson ways of working: a blend of powerful, sub-specialized care — focused around the needs of people living with cancer and their families — and a neighbor’s understanding of the community’s needs.

Daily News

NORTHAMPTON — Now that the new year here, it’s an ideal time to review the past year’s changes in labor and employment law. Royal LLP will host a seminar on Tuesday, Jan. 27 from 8 to 9 a.m. to review some of the most interesting and significant labor- and employment-law changes from 2014 and provide timely and practical advice on how these changes will affect businesses in years to come.

Attorney Sarah Torres will conduct the roundtable-style seminar, where she will provide practical pointers to assist organizations in ensuring they are up-to-date and in compliance with these new laws. She will cover topics such as sick leave, domestic-violence leave, minimum-wage increases, and more.

The cost for the seminar is $30 per person, and it will take place at Royal LLP, 270 Pleasant St., Northampton. Advance registration is required, and seating will be limited. Contact Ann-Marie Marcil at [email protected] to register or if you have any questions about the seminar. Checks should be made payable to Royal LLP and mailed to 270 Pleasant St., Northampton, MA 01060.

Daily News

HOLYOKE — For the first time, the Leapfrog Group has named Holyoke Medical Center (HMC) to its annual list of Top Hospitals. An elite distinction awarded to hospitals nationwide for demonstrating excellence in hospital safety and quality through the Leapfrog Hospital Survey, the Leapfrog Top Hospital award is given to fewer than 7% of all eligible hospitals.

“Earning the Leapfrog Top Hospital award tells us that we are succeeding in our mission to set a new standard in patient care,” said Spiros Hatiras, HMC President and CEO. “We believe that being a premier medical institution requires a commitment to safety and quality, as well as a fundamental respect for the patient. At Holyoke Medical Center, we treat patients with authentic compassion and empathy, as we would our own families.”

Leah Binder, president and CEO of the Leapfrog Group, noted that the Top Hospital award “is widely acknowledged as one of the most prestigious distinctions any hospital can achieve in the United States. It recognizes institutions for their excellence in quality of care and patient safety, as well as their commitment to transparency. By achieving Top Hospital status, Holyoke Medical Center has proven it’s a premier institution and deserves to be recognized for its dedication to the families and patients in Western Massachusetts.”

Holyoke Medical Center was one of 94 Top Hospitals recognized nationally, including academic medical centers, teaching hospitals, and community hospitals, and children’s hospitals in rural, suburban, and urban settings. The selection is based on the results of the Leapfrog Group’s annual hospital survey, which measures hospitals’ performance on patient safety and quality, focusing on three critical areas of hospital care: how patients fare, resource use, and management structures established to prevent errors. Performance across many areas of hospital care is considered in establishing the qualifications for the award, including rates for high-risk procedures and a hospital’s ability to prevent medication errors.

To see the full list of institutions honored as a 2014 Top Hospital, visit www.leapfroggroup.org/tophospitals.

Daily News

NORTHAMPTON — Cooley Dickinson Hospital has been recognized as a 2013 Top Performer on Key Quality Measures by the Joint Commission, the leading accreditor of healthcare organizations in the U.S.

Cooley Dickinson was recognized as part of the Joint Commission’s 2014 annual report, “America’s Hospitals: Improving Quality and Safety,” for attaining and sustaining excellence in accountability-measure performance for heart attack, heart failure, pneumonia, and surgical care. Cooley Dickinson Hospital is one of only 19 hospitals to achieve the 2013 Top Performer distinction in these four categories and among about one-third of all hospitals in the U.S. to achieve the 2013 Top Performer distinction.

The Top Performer program recognizes hospitals for improving performance on evidence-based treatment protocols that increase the chances of healthy outcomes for patients with certain conditions, including heart attack, heart failure, pneumonia, and surgical care.
To be a 2013 Top Performer, hospitals had to meet three performance criteria based on 2013 accountability measure data, including:

• Achieving cumulative performance of 95% or above across all reported accountability measures;

• Achieving performance of 95% or above on each and every reported accountability measure where there were at least 30 denominator cases; and

• Having at least one core measure set that had a composite rate of 95% or above and, within that measure set, a performance rate of 95% or above on all applicable individual accountability measures.

“Delivering the right treatment in the right way at the right time is a cornerstone of high-quality healthcare. I commend the efforts of Cooley Dickinson Hospital for their excellent performance on the use of evidence-based interventions,” said Dr. Mark Chassin, president and CEO of the Joint Commission.

“We understand what matters most to patients at Cooley Dickinson Hospital is the quality and safety of the care they receive. That is why we have made it a top priority to improve positive patient outcomes through evidence-based care processes,” said Joanne Marqusee, president and CEO. “Cooley Dickinson Hospital is proud to be named a Top Performer as it recognizes the knowledge, teamwork, and dedication of our entire staff.”

Daily News

NORTH BROOKFIELD — For the second year running, North Brookfield Savings Bank is resolving to support all of its communities. In 2015, this includes support of the new NBSB communities of Ware, East Brookfield, and Three Rivers, as well as North Brookfield, West Brookfield, Belchertown, and Palmer.

The “Our Communities are Where It’s At” fund-raiser, taking place during the months of January and February, has a goal of raising $2,000 for the North Brookfield chapter of Hearts for Heat, which helps residents pay for heating fuel, and $500 for each of the senior centers in East Brookfield, West Brookfield, Ware, Belchertown, and Palmer.

The bank is kicking off the fund-raiser with a $250 pledge to each senior center and has pledged a matching donation of up to $1,500 to Hearts for Heat. NBSB hopes to raise the additional funds via donations from employees, community members, and customers. Suggested donations of $1 may be made at any NBSB branch in exchange for a special ‘community emblem,’ which will be hung in the branch where the donation was made and display the contributor’s name. Donations may also be made using collection jars at each location.

The bank has already provided an additional incentive for employees to contribute during three casual Fridays. Many NBSB employees made a $5 donation to their branch’s organization in order to dress down on the last Friday of December, and they will also have the chance to make two additional $5 donations in exchange for dressing down on the last Friday of both January and February.

“The support we received for last year’s community fund-raiser was truly inspiring,” said NBSB President and CEO Donna Boulanger. “We are looking forward to engaging with the community once again in order to support Hearts for Heat and our senior centers. These organizations do incredible work on behalf of our friends and neighbors.”

Daily News

WARE, PALMER — Baystate Mary Lane Hospital and Baystate Wing Hospital were named among the nation’s top performers on key quality measures for 2013 by the Joint Commission, the leading accreditor of healthcare organizations in America. The Joint Commission honors hospitals that consistently demonstrate excellent performance on evidence-based processes of healthcare.

Baystate Mary Lane and Baystate Wing were recognized for excellence in measures shown to improve care for pneumonia and surgical care, and are two of only 1,224 hospitals in the U.S. and 25 in Massachusetts to achieve the distinction of a 2013 Top Performer.

“This honor recognizes our efforts to address patient safety and quality healthcare by improving upon our evidence-based care processes in the Eastern Region,” said Dr. Charles Cavagnaro III, president of Baystate Health Eastern Region. “We are so proud to be named a Top Performer. Every one of our talented and dedicated team members delivering patient-centered care every day contributed to this achievement.”

Cavaganaro said data-driven monitoring of the quality of care provided is an essential step in hospitals’ efforts to ensure that every patient receives the best possible care for their condition. “Our aim is to provide exceptional-quality care as well as exceptional coordination and efficiency. That’s value in healthcare, and it’s something we’re striving for throughout Baystate Health.”

Baystate Health’s Eastern Region comprises Baystate Mary Lane Hospital, Baystate Wing Hospital, and the employed medical practices and medical centers in the region. The two hospitals provide inpatient medical, surgical, gynecological, and behavioral health services; emergency services; and a range of primary-care and other outpatient services for about 80,000 people in the region.

Daily News

SPRINGFIELD — The November election has passed, and the voters have spoken, approving ballot question #4 approving of mandated sick leave, making Massachusetts only the third state in the nation to guarantee paid sick days for workers.

Timothy Murphy, Esq., partner with Skoler, Abbott & Presser, P.C. and leading expert on the subject for the Affiliated Chambers of Commerce of Greater Springfield (ACCGS) Legislative Steering Committee, will explore the impact of the law at the ACCGS Lunch ‘n’ Learn on Jan. 28, from 11:30 a.m. to 1 p.m. in the Dodge Room of the Flynn Campus Union at Springfield College, 263 Alden St., Springfield.

Murphy will discuss what the law entails for both large and small businesses, how the law will impact companies already providing sick leave or those that provide personal time off incorporating sick leave, which workers are eligible and which are not, what it means for a company and its workforce, and the subtle nuances of the law.

Murphy joined Skoler, Abbott & Presser in 2001 after serving as general counsel to an area labor union. He represents and advises both union and non-union employers in a wide range of labor and employment matters. He regularly represents employers in matters before state and administrative agencies and courts. His work includes assisting employers to remain union-free, defending unfair labor practices, negotiating collective-bargaining agreements, and handling grievance arbitrations. Murphy is on the executive committee of the Springfield Chamber of Commerce and, is the former chair of the ACCGS Legislative Steering Committee, and is the go-to resource for the ACCGS on the issue of mandated sick leave.

Reservations for the January Lunch ‘n’ Learn are $25 for members, $35 for general admission. Registration includes lunch and one-on-one discussions with Murphy. Reservations may be made online at www.myonlinechamber.com or by e-mailing Sarah Mazzaferro at [email protected].

Daily News

HOLYOKE — On Jan. 4 at 3 p.m., Allerton Kilborne will return to Holyoke to offer a special tour of his grandmother’s home and share his memories of living at Wistariahurst. When Kilborne enters the home on Cabot Street, it is like entering a time machine. Allerton lived at Wistariahurst with his grandmother, Katherine Skinner Kilborne, and a full staff, whom he remembers in detail and with great affection. So join him in a journey back in time as Wistariahurst comes alive with his memories. Acquiring its name from the flowering vine, the 26-room mansion features parquet floors, vaulted ceilings, elaborate woodwork, and two marble lions that have guarded the entrance since the late 19th century. The estate was kept in the Skinner family until 1959 when Katharine Skinner Kilborne and her three children gave Wistariahurst to the city of Holyoke for cultural and educational purposes. Registration for the event is suggested. Admission is $12 for the general public, and $10 members. For more information or to register visit wistariahurst.org or call the museum at (413) 322-5660.

Daily News

WEST SPRINGFIELD — The Elite Baseball Development Program that helped develop Arizona Diamondback’s Nick Ahmed into the powerful shortstop he is today is coming to Palmer on Jan. 5. Conca Sport & Fitness, LLC (CSF) will be bringing its Conca Sports Performance division to AP Player Development in Palmer, located at 1 Chamber Road. Conca Sports Performance is the highly specialized athlete development division of Conca Sport & Fitness, LLC which offers sport-specific strength and conditioning. One such program, the Elite Baseball Development Program, has been offered at its West Springfield facility since 2009, training high school, collegiate and professional athletes. Athletes in Palmer and surrounding areas will have the same opportunity. With the dynamic collaboration between CSF and AP Player Development, athletes will now have the opportunity to train on and off the field, using AP’s outdoor and indoor resources. “Steve Conca has designed an Elite Baseball Development program that addresses the needs of players at all levels,” said Peter Fatse, owner and director of AP Player Development, LLC. “We’re pleased to have him bring Conca Sports Performance to our facility and provide the expert strength and conditioning for the talent we are developing.” The Elite Baseball Development Program includes individual assessments and program design, supervised strength and conditioning, and nutrition education. Pitchers and hitters are assessed using cutting-edge ZenoLinkTM 3D technology to create an accurate performance profile that serves as the basis for their training programs. These programs are tailored to the players’ specific needs, including strengths, deficiencies, and injury history. “What happens in the off-season is just as important, if not more so, than what happens during the season with regards to strength and conditioning,” said Steve Conca, MS, CSCS owner of Conca Sport and Fitness, LLC. “The proper program design can make all the difference on the field, and our Elite Baseball Development Program identifies the individual needs of the players to ensure they perform their best while reducing the chances of an overuse injury to the shoulder and or elbow.”

Daily News

Construction employment expanded in 224 metro areas, declined in 64 and was stagnant in 51 between November 2013 and November 2014, according to a new analysis of federal employment data released today by the Associated General Contractors of America. Association officials said contractors in many parts of the country were benefitting from growing demand, yet labor shortages threaten to undermine the sector’s recovery. “It is good news that construction employment is now rising in two-thirds of the nation’s metro areas,” said Ken Simonson, chief economist for the association. “But now that the unemployment rate for construction workers has fallen to a seven-year low, it has become a major challenge to find qualified workers in many fields.” Houston-Sugar Land-Baytown, Texas added the largest number of construction jobs in the past year (16,200 jobs, 9%), followed by Dallas-Plano-Irving, Texas (11,000 jobs, 10 %), Chicago-Joliet-Naperville, Ill. (9,100 jobs, 7%) and Seattle-Bellevue-Everett, Wash. (8,900 jobs, 12%). The largest percentage gains occurred in Pascagoula, Miss. (24%, 1,500 jobs), Fargo, N.D. (19%, 1,600 jobs), Crestview-Fort Walton Beach-Destin, Fla. (18, 700 jobs) and York-Hanover, Pa. (18%, 1,700 jobs). The largest job losses from November 2013 to November 2014 were in Bethesda-Rockville-Frederick, Md. (-3,600 jobs, -11%), followed by Phoenix-Mesa-Glendale, Ariz. (-3,000 jobs, -3%), Edison-New Brunswick N.J. (-2,700 jobs, -6%), Gary, Ind. (-2,500 jobs, -14%) and Tampa-St. Petersburg-Clearwater, Fla. (-2,500 jobs, -4%). The largest percentage decline for the past year was in Steubenville-Weirton, Ohio-W.Va. (-39%, -900 jobs), followed by Cheyenne, Wyo. (-17%, -600 jobs), Fond du Lac, Wis. (-15%, -400 jobs) and Gary, Ind. Association officials noted that most contractors report they are having a hard time finding qualified workers to fill key positions as demand rebounds. They cautioned that if labor conditions get even tighter, contractors will have to pass on new projects, and possibly delay existing ones, because of a lack of workers. Indeed, 25% of contractors reported over the summer they were already declining to bid on certain projects because of the lack of available workers. “It is time to start rebuilding the once robust career and technical education programs that used to exist in most school districts around the country,” said Stephen E. Sandherr, the association’s chief executive officer. “Without a solid network for preparing future workers, we are likely to spend much of 2015 talking about how the construction industry is failing to keep up with demand.”

Daily News

SPRINGFIELD — The Springfield-based law firm Shatz, Schwartz and Fentin, P.C., today announced that attorney L. Alexandra Hogan has been appointed as the new vice-chair of the New England division of the International Women’s Insolvency and Restructuring Confederation (IWIRC). In 2012, Hogan was voted in to join the organization’s board of directors. The New England IWIRC is a networking organization pursuing the goal of creating a vibrant community of restructuring practitioners from every discipline. For more than two decades, IWIRC has been connecting women worldwide through a global membership of more than 1,200 attorneys, bankers, corporate-turnaround professionals, financial advisors and other restructuring practitioners. “IWIRC provides valuable networking opportunities and leadership roles on a global and local level,” said Hogan. “Whether members are just beginning their careers or they are looking to take their profession to the next level, IWIRC has a platform to help them get there. I am proud to serve on the board of an organization devoted to improving the professional opportunities for women in my field and I’m excited to take my own involvement with the organization to the next level as the vice-chair for the New England division.” Hogan concentrates her practice primarily in bankruptcy, litigation and business law. She graduated from Western New England University School of Law in 2008 with cum laude honors and from Bay Path University with summa cum laude honors in 1996. For the years 2011-2014, she has been selected by Super Lawyers as a Rising Star and a Top Woman Attorney. She also currently serves as vice chair of the Hampden County Bar Association’s Bankruptcy Division.
Hogan volunteers to the Financial Literacy Program for U.S. Bankruptcy Court for the District of Massachusetts and the Boston Bar Association to aid high school students in personal finance and also provides pro bono services through the Law Consortium for Western Mass.

Features
HitPoint Studios Brings Gaming Innovation to Downtown Springfield

The white rabbit in Fablewood

The white rabbit in Fablewood, a social game played on Facebook, is a fan favorite, says Paul Hake.


Aaron St. John says there are “three legs of the stool” that make a region fertile ground for businesses — and entire industries — to take root: access to talent, quality of life, and access to capital.

Until recently, he said, the perception among high-tech firms was that the Pioneer Valley had the first two in spades, but would always be trounced by the likes of Cambridge, New York, and Silicon Valley when it came to capital.

That perception is changing, he told BusinessWest, and HitPoint Studios is exhibit A.

The video-game-development company that he and Paul Hake started in 2008 has grown exponentially from its humble beginnings and now employs about 35 people. Based first in Greenfield, then Hatfield, and most recently in Amherst, the firm relocated to downtown Springfield last week, thanks to a commitment of $1.25 million by area investors to keep HitPoint local at a time when Boston and California were calling.

“Our entire round of funding is from the Valley,” St. John said. “We’ve had access to talent and good quality of life in this region — it’s a good place to live. But access to capital has been a challenge for this area. So I think it’s really encouraging that we didn’t need any outside funds.”

These investments in HitPoint’s future — about 40% of it from MassMutual’s Springfield Venture Fund and the rest from members of River Valley Investors — is a sign that the Valley’s reputation in this regard might be changing. The Venture Fund requires recipients to base their operations in Springfield, but regardless, St. John believes the city’s downtown is a natural spot for HitPoint to grow.

Aaron St. John

Aaron St. John says Springfield’s location, amenities, and rising profile make it an ideal place to grow HitPoint.

“Seeing all the entrepreneurship taking place in Springfield is very encouraging in a business where we rely on being innovative and finding creative solutions,” he said. “Being engaged by a city in that way, we got the feeling of an open door, of Springfield rolling out the red carpet, and asking, ‘what can we do?’ We felt this would be a good place for HitPoint.”

As they packed up boxes for the big move to the City of Homes, St. John and Hake talked with BusinessWest about what the move means for their company — and for the gaming industry in general.

Roads Taken

HitPoint’s founders traveled different roads to their eventual partnership. St. John’s older brother was an executive at Microsoft who introduced him to some of the big names in the game industry, and by age 16, he could see that making games — something he was passionate about — could be a viable career.

While still a teenager, on summer break from Earlham College in Indiana, St. John found himself interning for Monolith, a then-fledgling game company which is now one of the biggest online game portals. The company solicited game ideas from its people and got more than 100 back; of the three ideas deemed best, two were submitted by St. John. He was quickly hired on full-time.

That experience led to the development of Sanity: Aiken’s Artifact, which was brought to market by Fox Interactive. Later, St. John returned to his native Bay State to finish his degree at UMass Amherst; he launched his own design company, Golden Goose Games, soon after.

Hake, on the other hand, didn’t grow up playing video games; in fact, he wasn’t allowed to play console games at home. But he got hooked on computers after his father brought home an IBM PS2 and started teaching him how to program. Soon after, the family got another computer and a few PC games, and he played them all the time.

At UMass, he got more into gaming — not just playing them, but making them, using his programming background and the classes he was taking to build his skills in that arena. When the results of one assigment — he created a scrolling game with flying and shooting features — was particularly well-received, he decided this was what he wanted to do with his life.

So, after college, Hake landed a contract position with the Tiger Electronics division of Hasbro Toys. Eventually, he gained enough experience and contacts developing games that he was able to launch his own company, Paul Hake Productions, in 2004.

Having both attended UMass for a spell, the pair worked together casually from time to time and decided to go into business together in 2008. They began with eight employees — four from each company — but soon saw their enterprise take off.

HitPoint has long specialized in four lines of business: branded entertainment, which are games designed for companies’ Websites; casual games, which are also typically work-for-hire projects; social games, typically played through Facebook; and independent games, which the company designs and distributes on its own — a niche St. John and Hake have been working to expand.

Not that partnering with other companies hasn’t been lucrative.

“We were a first-party partner with Microsoft, one of two they chose to work with. We were developing their strategic titles for launch of Windows 8; we did about 12 titles for Microsoft, all featured in the App store, all top-grossing and top-ranked,” St. John said. “Then, just this past year, we worked on a product with Dreamworks to promote How to Train Your Dragon 2, a map-based explorer game, where you fly a dragon over a real, updating GPS map.”

In addition, HitPoint boasts several social games on Facebook — including Fablewood, Seaside Hideaway, and Jane Austen Unbound — with another set to release soon.

Facebook games and many mobile games are free to play, but are often monetized with ‘punch points’ in the game where there’s a significant time investment to get to the next level — and an option to get past those punch points faster by paying. The biggest hits of the genre can be extraordinarily lucrative. And with most people now playing games on their phones, mobile platforms represent an area of the gaming market that’s only expected to continue its surge in popularity.

Nuts and Bolts

Designing and developing each game is a painstaking process involving programmers, gameplay designers, graphic artists, sound specialists, and others. To coordinate them, St. John and Hake adhere to a software-development process known in the industry as ‘scrum,’ in which phases of a project are broken into short ‘sprints’ with specific goals. It’s the reason HitPoint can keep upwards of 15 projects in the air at one time.

Each must undergo a process of risk assessment and profit projection before being greenlit, which involves determining what’s achievable in the amount of time available and whether a project complements the company’s strategic goals — goals that will now turn heavily to independent projects, starting with a new product set to launch in the second quarter of 2015; they’re hush-hush on the details right now.

“We want to be focused around our own titles,” St. John said. “We work with other companies — we’re continuing our relationship with American Family Insurance, with one of the biggest insurance-based games, and we have relationships with some of the larger companies in the industry, like EA and a large Japanese company. But most of our effort is spent on games we’re launching and maintaining ourselves, where we own the game and the infrastructure.”

They’ll be entering this new phase in downtown Springfield — One Financial Plaza, to be exact — during a time of bustling activity in the neighborhood, with class A tenancy rates up in the towers; investments by a host of companies as well as UMass, Bay Path University, and Cambridge College; and, of course, the $800 million MGM Springfield casino set to open in 2017.

It definitely represents a more jarring change than HitPoint’s last move, from a retrofitted barn in Hadley to digs on University Drive in Amherst.

For that last move, “we mostly wanted to get out of the barn,” Hake said with a laugh. “It was getting a little old and crowded, and during the past few years, we’d been building up our own properties, including the suite of games on Facebook that we own and a couple of games on mobile as well.”

Then, starting early last year, he continued, “we discussed raising capital to continue our independent growth, and as part of that, we’re making this move to Springfield.”

St. John said there’s no reason why Springfield can’t be an attractive spot for companies such as his. “There’s easy access to [Bradley] airport, and we have several people that live close to Boston, who have much easier access to the office. I’m excited about all that. With the new-product innovation we have planned, we expect to grow quite a bit out of Springfield over the next two or three years.”

St. John has always been loath to look beyond Western Mass. as HitPoint’s headquarters, saying the the region’s colleges provide a solid pipeline of talent.

“We’ve gotten a lot of mileage out of being in Western Massachusetts,” he told BusinessWest. “Frankly, the game industry is pretty competitive, especially the competition for talent. We don’t have a warehouse, we don’t even have physical goods that we sell; the value of this company is in the people who work here. And the kinds of people we have to attract find the Valley a phenomenal place to live.”

He recognizes that being among the biggest players on the regional game-development block gives HitPoint, access to some of the top talent graduating from the region’s colleges and universities, but he also believes that, should the Valley become a hub for game developers as he believes it can, there will be plenty of talent to go around, because out-of-staters will be drawn by the quality of life. “We’ve found people who want to live here, people willing to move from California, New York, Texas.”

Downtown Dreams

The question, though, is can Western Mass. realistically become that video-game hub?

“That’s certainly my hope,” St. John said. “We’re hoping we can engage other entrepreneurs in area schools to look at the gaming industry, start game companies, and make their own games.”

He said HitPoint has been active with area colleges, and hosted two ‘game jams’ last year, at which students, with the help of faculty and HitPoint staffers, designed games for 24 hours straight.

“We saw a lot of talent and actually hired some people from those events; we’ve seen a few of them start their own projects on Kickstarter, things like that,” he noted. “It’s our hope — assuming we’ll be a successful presence in the area — that we’ll see a change in the perception students have about this area.

“That was certainly my perspective,” St. John continued. “I grew up in Amherst, and all I wanted to do was play games. We want to change people’s perceptions locally, but also change the industry perception, so people say, ‘why not Western Mass.?’”


Joseph Bednar can be reached at [email protected]

Community Spotlight Features
In Enfield, Growth Efforts Focus on Thompsonville

Peter Bryanton

Peter Bryanton says Thompsonville was a thriving center in its heyday, but may be on its way back.

Enfield town officials have had a revitalization plan for the village of Thompsonville for more than two decades now. It was created in 1992 after the former Bigelow-Sanford Carpet Co. was transformed into a 470-unit apartment complex.

Community Development Division Director Peter Bryanton said that Thompsonville was a thriving center in its heyday, with stores, eateries, and businesses that benefitted from the people who lived in the neighborhood and worked in the Bigelow factory. But after the mill closed in 1971, the area began to languish, and many neighborhood businesses closed their doors.

However, when construction on Bigelow Commons began, small businesses began to open again. “Town officials thought Bigelow Commons was a new starting point and formed a committee to work toward revitalizing the village. The Thompsonville Revitalization Strategy Plan was created as a result of their effort, and although it was a good plan, it was never implemented due to a lack of funding and resources,” Bryanton told BusinessWest, adding that updates were made in 2010.

But over the past year, a great deal of progress has occurred, and what was once a dream is fast becoming a reality. In fact, the town held a recent breakfast for commercial real-estate investors, developers, consultants, and other interested parties, which was attended by more than 100 people. The goal was to let them know about projects and new initiatives that have drawn residents and tourists into Thompsonville, and why it is has become a desirable investment.

“We told people what we’ve done and where we are headed, and we also created a book for them that shows every piece of property available in Enfield,” said Courtney Hendricson, assistant town manager of Development Services, adding that the impetus behind the recent initiatives was the announcement that a commuter rail line linking New Haven, Hartford, and Springfield will begin operating in 2016.

“Our plan revolves around building a new, multi-modal transit center that will include commuter rail and bus service; we know that many people want to live near these stations,” she said. “Rail service will make it easy to get to different places without owning a car, and surveys show that people in their 20s and 30s overwhelmingly want a walkable lifestyle. There is generally a 30% increase in property values within a half-mile of a transit station.”

Bryanton agreed. “Revitalization is finally happening; five years ago it was just an idea, but now it’s a reality. Once Enfield has commuter rail service, it will become a destination for people looking for a lifestyle based around public transit — we just need to get the transit center built,” he said, adding that it will be located in the former Westfield Casket Hardware building on 33 North River St.

He added that the four-story structure, which sits on the Connecticut River, is owned by Enfield Community Development Corp. and is in good shape.

“The ground floor will be used as the entranceway to get upstairs to the second floor, where the rail platform will be located. The third and fourth floors will be turned into loft apartments,” Bryanton said, adding that a portion of space on the first and second floors will also be designated for mixed use, which will allow people to shop, eat, and do business at the station.

However, land is needed to build a parking lot and a bus turnaround, and the town has been negotiating with Northeast Utilities about a plot adjacent to the building that was once home to a power plant. It is contaminated, so the negotiations are focused on who will pay for the cleanup, which will likely be a joint effort financed with brownfield grant money and funds from NU.

“In addition to the parking lot and bus turnaround, we also plan to build a new riverfront park on the property,” Bryanton said.

Town officials are lobbying the state and federal government to get funding to build the transit platform. “State officials told us they will build it after the rail service begins, but that means it would not stop in Enfield when it starts up, which is key to our development focus,” Hendricson said.

However, work is progressing, and Connecticut recently launched the Hartford Line. The commuter rail service will use Amtrak’s New Haven–Springfield Line and supplement existing intercity rail services between the two cities. The project is a joint venture between Connecticut and Massachusetts, with support from the federal government.

Once the line is operational and the transit platform has been built, Enfield officials say, they plan to focus their efforts on promoting public transportation, which will help spur private investment in the village.

Multi-faceted Approach

Hendricson said the town’s economic-development efforts rest on five pillars.

The first is an initiative called Riverfront Recapture, which involves capitalizing on access to the Connecticut River. “It’s our greatest natural resource and borders many of our neighborhoods as well as downtown Thompsonville, so we feel it has a lot of potential,” she explained, adding that the town plans to build a hiking and bicycling trail along the river, extending from Fresh Water Pond to the business corridor and down to the river. It is currently in the design stage.

The second and most important pillar is the revitalization plan for Thompsonville. “But we don’t want to ignore our other neighborhoods, which include Hazardville,” Hendricson said, noting that lessons learned from a successful streetscape plan implanted there, as well as from projects completed in other areas of town, will be employed in Thompsonville’s revival.

She also stressed that town officials feel it is important to celebrate the businesses that stayed open after the Bigelow carpet factory closed and have done well.

The fourth pillar is to continue to attract new businesses and retain the 3,000 companies that make Enfield their home. “They include many Fortune 100 companies,” said Hendricson. “We share the headquarters for MassMutual and are home to the headquarters for the North American and South American branches of Lego. The Hallmark Distribution Center and Advanced Auto Distribution Centers for the entire East Coast are also in Enfield, and we have many small, mom-and-pop businesses and home-based operations.”

Finally, town officials also plan to take advantage of the traffic that the MGM casino in Springfield will generate. “We believe Enfield could serve as a secondary destination because we have so many retail businesses and restaurants,” Hendricson said, discussing how the commuter rail platform in Thompsonville will play into the equation.

The revitalization of that village is being done in stages. The infrastructure around Fresh Water Pond, located in the center of the neighborhood, has been upgraded with new lighting, benches, planters, and trash receptacles. “We are also working to improve a walking path around the lake,” Hendricson said. “It is an ongoing effort.”

Engaging the interest of businesses and residents is another element in the plan. “It’s critical to make sure the neighborhood meets their needs,” she went on.

Hendricson noted that Thompsonville contains many multi-family homes, and although officials hope new residences will be built, they want to retain the character that was established when the carpet mill was thriving. “We’re not looking to change the proportion of multi-family housing. But we are looking to increase the number of housing options, so people can choose to live in a loft apartment, a multi-family residence, or a single-family home,” she told BusinessWest.

Town officials have staged new events over the past year to attract people to the center. The signature event was a Community and Farmer’s Market, staged from June through October on Wednesdays from 4 to 8 p.m. in front of Fresh Water Pond. There were 30 to 40 vendors each week, including artisans, farmers, food trucks and community groups, said Hendricson, adding that the market was a great success and went far beyond expectations.

Festivals were also held for families on Earth Day and Halloween, which generated positive feedback, while a presentation for business owners allowed officials to share their vision for the future. “We gave awards to businesses who have been in Thompsonville for years; we wanted to recognize and thank them. We plan to do this annually,” Hendricson said.

In addition, land was set aside to create a community garden. “There were 50 plots, and we asked people to pay $25 to become a member. They received soil and seeds, and they shared equipment. The town provided water, porta-potties, and security cameras, and a master gardener from the University of Connecticut gave a weekly seminar,” Hendricson said. “The garden was run by volunteers, and people are already asking if we are going to do it again next summer. We’ve been really working to engage the community.”

Another initiative, which focused on the use of alternative transportation, proved highly successful. Called the Magic Carpet Shuttle, it’s a bus service that takes people through the town with a number of dropoff spots. It connects to the Hartford Express (run by the Connecticut Department of Transportation) in the Macy’s parking lot.

“We started the shuttle to prove that residents will use other modes of transportation, but it has taken off beyond our expectations,” said Hendricson. “We expanded the route and the hours because 100 to 150 people ride on it every day.”

The success of these programs is being used to show investors that the outlook for Thompsonville is bright. “We’ve been meeting with developers in Greater Hartford and Springfield who are looking for opportunities,” she went on.

The town is also in the process of changing the zoning in the village, Bryanton added. It is mostly residential, but will soon have more areas designated for mixed-use development.

Moving Forward

Town officials believe their vision for Thompsonville will be realized over the next few years.

“We’ve done our homework and are making it into a desirable destination by bringing back its economic vitality,” Hendricson said. “There is so much potential, and I can easily picture it becoming a walkable, safe, attractive downtown for tourists and residents. I have no doubt it will happen.”

Bryanton agreed. “It’s been a long process to get where we are today, but we are finally on the doorstep,” he said. “We have a vision, and we know that, once the transit center is in place, people will come here.”

Enfield at a glance

Year Incorporated: 1683 in Massachusetts; annexed to Connecticut in 1749
Population: 44,654 (2010)
Area: 34.2 square miles
County: Hartford
Residential Tax Rate: $29.13 (plus fire district tax)

Commercial Tax Rate: $29.13 (plus fire district tax)
Median Household Income: $69,356
<strong>Family Household Income: $80,997
Type of government: Town Council; Town Manager
Largest Employers: MassMutual; Hallmark Cards Distribution Center; the Lego Group

* Latest information available

Opinion
Five Reasons to Be Optimistic About 2015

As the curtain comes down on 2014, a memorable year in many respects and one that produced large doses of momentum across the region, there are many reasons for optimism when it comes to the year ahead.

No one can truly predict what will happen regionally, nationally, or internationally in the months to come, but most signs are pointing to new levels of properity and vibrancy for the region. Here are five reasons for the business community to welcome the new year with its head up.

• An Improving Economy. Granted, not all businesses or business sectors saw bottom-line improvements in 2014, but many did, and both hard and anecdotal evidence reveals that something approaching real recovery may finally visit this region after steering clear of it since the Great Recession officially ended in 2009.

Indeed, jobless rates have improved, the housing market is slowly inching its way back up, and business confidence, as measured by Associated Industries of Mass. and other groups, has been steadily rising.

Even gasoline prices are cooperating in a big way. While they scare investors because of their potential to stifle the all-important energy industry, cheaper gas and oil are boons for consumers and business owners alike, and they amount to a huge stimulus package that puts money into the economy.

• The Casino. It will be at least two and a half years before anyone pushes the buttons on a slot machine, doubles down at the blackjack table, or brings a convention to the hotel being built by MGM. But one can already sense that the $800 million facility soon to rise in the South End is generating not only excitement, but opportunity.

Downtown Springfield’s commercial real-estate market is finally picking up steam; the long-suffering construction sector will soon have some long-term, lucrative work; and the tourism sector is aglow with expectation about what the casino will mean for the convention business. Meanwhile, the casino’s promise is spurring action on some long-delayed projects like the Court Square revitalization.

• Subway Cars. As we’ve written before, the announcement that Changchun Railway Co. will be building subway cars at the former Westinghouse site in East Springfield is positive news on several levels. It will bring jobs, and the kinds of well-paying jobs that everyone wants, but it has also brought a sense of accomplishment, a feeling that, yes, things like this can really happen here. And sometimes, developments like this one can give a region and its economic-development leaders a huge boost of confidence.

• A Surging University of Massachusetts. President Robert Caret announced recently that he will be leaving the university to take the helm at the University of Maryland. While that’s a setback in some ways — Caret brought strong direction to the school — UMass has in many ways reached a critical turning point when it comes to being the economic engine the state and this region always hoped it would be, and there seems little chance of it falling back.

While many of the recent developments at the school have involved Springfield, the impact is truly region-wide, with projects ranging from the High Performance Computing Center in Holyoke to the recently announced plans to establish a National Aeronautics Research, Development, and Training Center at Westover Air Reserve Base in Chicopee, with UMass Amherst as the lead institution. Expect more of the same in the months and years to come.

• A Focus on Entrepreneurship. This may well be the most compelling reason for optimism in the region, because this area will need much more than a casino to recover. It will need thousands of new jobs and opportunities to retain the young people who grew up here or attended college here. And the recent focus on fostering entrepreneurship — best exemplified by Valley Venture Mentors, its new accelerator program, and MassMutual’s Springfield Venture Fund — has the potential to provide both.

Springfield is not going to turn into Boston or Cambridge overnight, or even in a decade, most likely, but it will become a hub of entrepreneurial activity, and thus it can become home to dozens and perhaps hundreds of new startup companies.

For all these reasons and many more, 2015 is worthy of the growing sense of optimism this region is experiencing.

Opinion
Another Company Bets on Springfield

It has been written — and Aaron St. John believes it’s true — that economic development is a three-legged stool, with the legs being access to talent, quality of life, and access to capital. A region with all three, the theory goes, should be able to attract and retain businesses and, in some cases, foster entire industries.

When it comes to Western Mass., quality of life has never been in question. Families and employers alike praise the region’s lower cost of living than, say, Boston, as well as its natural resources, myriad recreation opportunities, and access to major highways and Bradley International Airport, just to name a few traits.

And the talent being pumped out by the Pioneer Valley’s colleges and universities is unquestioned; the challenge has always been keeping them in the region with attractive career opportunities.

But St. John, co-founder of video-game developer HitPoint Studios (see related story page 6), says accessing capital hasn’t always been easy for entrepreneurs in Western Mass. — but that’s changing. His company recently won $1.25 million in funding from River Valley Investors and MassMutual’s Springfield Venture Fund, two entities that provide capital for entrepreneurs and small businesses trying to grow in Western Mass.

And efforts to keep talent local have picked up steam in recent years as well, with the rise of entities like Valley Venture Mentors, Tech Foundry, and others dedicated to mentoring and training the kind of workforce that companies looking to locate or grow here will need.

HitPoint is only six years old, but its rapid growth and reputation in the social and mobile gaming world — and its rising image as an independent game developer — makes its move last week to downtown Springfield big news. More accurately, it’s one more headline in what has become a string of activity downtown, with entrepreneurs, established businesses, and colleges all clamoring to have a presence on or near Main Street.

But is Springfield really a better landing spot for a promising game developer than, say, Cambridge or Silicon Valley, just to name two regions where investors were actively checking out HitPoint? St. John and company co-founder Paul Hake say yes — and they believe there’s room for many other firms in their field to grow alongside them.

In fact, some are already here. Two years ago, Hampshire College hosted a symposium of area companies involved in video-game design and development, and the overriding message that day was that there’s no reason why Greater Springfield or the broader Pioneer Valley can’t become a recognized hub for that industry.

Cambridge didn’t become the impressive high-tech cluster it is today overnight. Neither did the Research Triangle in North Carolina. Both, however, took advantage, in various ways, of those three stool legs: access to talent, quality of life, and access to capital.

They also benefited from huge doses of creativity, vision, and entrepreneurial spirit, and we believe this region possesses those in spades. And every bit of news about a company growing in the Valley or taking a chance on Springfield only makes that clearer.

St. John said he wants people to look at his industry, and other high-tech clusters, and ask, “why not Western Mass.?”

Good question.

40 Under 40
The Search is on for the Forty 4o Under Forty Class of 2015

40under40threeinches-LOGO2013When she was chosen to judge last year’s 40 Under Forty nominations, Meghan Rothschild didn’t fully appreciate how challenging the task would be.

“There were so many deserving candidates to choose from that it was really difficult to rate everybody,” said Rothschild, co-owner of the marketing firm chikmedia and a member of the 40 Under Forty class of 2011.

“No two candidates are the same; everyone has different strengths or some sort of leadership role that’s a personal cause, or has done something different from the rest, so it was really tough having to assign a numerical score,” she added. “We had a lot of candidates who were involved in a half-dozen things, serving on committees, where someone else wasn’t as involved in local committees, but had one leadership role that was huge and super impactful in the community. How do you balance that?”

That’s just one question this year’s judges HERE will ponder as they sort through nominations for the class of 2015. Coming off a record number of applicants (more than 150) in 2014, the 40 Under Forty program shows no signs of slowing down as it enters its ninth year.

BusinessWest launched the program in 2007 as a way to spotlight the accomplishments of younger professionals throughout Western Mass. — not only their on-the-job achievements, but their often-extensive volunteer work with organizations that benefit their communities.

There were many motivations for creating the program, said BusinessWest Editor George O’Brien, listing everything from a desire to identify rising stars to encouraging individuals to get involved in the community and, in short, do the things necessary to become a 40 Under Forty winner.

“Within just a few years, 40 Under Forty became a brand, as well as a goal for many young people in the business community, nonprofit sector, and public-service realm,” said O’Brien. “It’s become a benchmark, if you will, a symbol of excellence that, above all, identifies someone as a leader.”

Over the years, the program has highlighted individuals from a wide range of businesses and industries, including nonprofits. In addition, a healthy number of honorees each year are true entrepreneurs, individuals who have taken risks, developed their own business plans, and built companies that in turn create jobs.

“It was very exciting for me to see a ton of people I had never heard of, people who had started businesses,” Rothschild said. “I had a very exciting and positive feeling reading about these talented individuals who choose to make Western Mass. their home. It resonated with me as a small-business owner. It was really inspiring.”

Who’s Next?

That process begins with individuals nominating the people who inspire them, either online HERE or with a nomination form found in this issue and subsequent issues.

Jim Sheils, partner at Springfield-based law firm Shatz, Schwartz and Fentin, also judged last year’s bumper crop of nominations, and was as overwhelmed — in a good way — as Rothschild.

“It really was a difficult process because all the applications we went through were pretty stellar,” he said. “It was so encouraging to see the type of young talent we have here in the Pioneer Valley, who will be up and coming in the business community. But it was also very difficult to go through them all and figure out who were 10s and who were less than 10s. Winnowing them down, I must have gone through the pile four times to make my final cut.”

In the end, Sheils said, “I was very pleased with the final 40. We’re very fortunate to have the level of talent and dedication we have in the community.”

With competition expected to be just as fierce this year, nominators have to raise their game, said Kate Campiti, BusinessWest’s associate publisher. “That’s where it starts, with the nomination. It needs to be complete, it needs to be thorough, and it needs to essentially answer the question, ‘why is this individual worthy of a 40 Under Forty plaque?’”

The nomination form requests basic information, said Campiti, and can be supported with other material, such as a résumé, testimonials, and even press clippings highlighting an individual’s achievements in their profession or service to their community. Nominations must be received by the end of the business day (5 p.m.) on Feb. 6. The five judges will then score those nominations, and the winners will be notified by mail by the end of the month.

The chosen 40 will be profiled in the magazine’s April 20 edition, then toasted at the annual gala reception on June 18 at the Log Cabin Banquet & Meeting House in Holyoke.

“The gala has become a happening, a not-to-be missed gathering that is also the year’s best networking opportunity,” said Campiti, adding that those who wish to attend must act quickly, because the gala traditionally sells out weeks before the event.

Hit Send

Before people clamor for tickets, though, they tend to get excited about the nomination process, which, again, is fully underway.

“When I was a judge last year, people called me, messaged me, sent me e-mail — ‘did you see my application? I heard someone nominated me. I really want this award,’” Rothschild recalled. “It’s become this goal that professionals in the community strive toward. This is a huge event, a huge award, and I think anyone somewhat tapped into Western Massachusetts wants to put it on their résumé.”

Sheils agreed, and said he’ll be excited to read about the class of 2015.

“The qualifications of people applying, they cross all the fields — people starting businesses, people who have been with large businesses for a number of years, people with social-service agencies, who are very dedicated to what they’re doing and making a terrific impact on the region,” he said. “The talent pool is not going down; it’s going up. We haven’t exhausted it by any means.”

Joseph Bednar can be reached at [email protected]

40 Under 40
Introducing the 2015 40 Under Forty Judges

Again this year, five individuals have been chosen to score the nominations submitted for the 40 Under Forty Class of 2015. In keeping with past practice, BusinessWest has chosen two former winners to be part of this panel — in this case, members of the class of 2014. This year’s judges are:

ElmsCollegeKimKenneyRockwalKim Kenney-Rockwal, director of MBA programs at Elms College, provides strategic direction into programming, learning outcomes, and student success within the MBA tracks of Accounting, Management, and Healthcare Leadership. She recently developed a graduate certificate program in Forensic Accounting. Prior to joining the college, she held executive human resource and coaching roles within the healthcare, electronic manufacturing, and pharmacy retail industries. Kenney-Rockwal is certified as a senior professional in human resources, a Myers-Briggs type indicator master practitioner, and an executive coach. Additionally, she is a business advisory member of the Mass. Rehabilitation Commission and a member and past president of the Human Resource Management Assoc. of Western New England.

LAM-AndrewDrAndrew Lam, M.D. is a retinal surgeon and bestselling author. A graduate of Yale University and member of the 40 Under Forty class of 2014, he is a partner with New England Retina Consultants, P.C., an attending surgeon at Baystate Medical Center, and an assistant professor of Ophthalmology at Tufts University School of Medicine. He is the author of two books: Two Sons of China and Saving Sight, the latter of which won awards from the New England and London Book Festivals and was a finalist in the 2014 Next Generation Indie Book Awards. In Longmeadow, Lam serves on the Finance Committee and has also served on the Historical Commission, Historical District Commission, and Center School Council.

B24B9321Kate Putnam is president and CEO of Package Machinery Co. Inc., a technology leader in wrapping machinery for consumer products. Under Putnam’s leadership, the company has developed a new generation of all-servo wrapping machinery for consumer products. She brought her career in multi-national banking, corporate treasury, and consulting to her role as change leader at Package Machinery. She serves on the board of Associated Industries of Mass., the Regional Employment Board of Hampden County, and the state board of The Nature Conservancy. Putnam has served on the board of the Packaging Machinery Manufacturers Institute (2005-08), Parkinson Technologies (2007-09), the Food Bank of Western Mass. (2000-10), and Baystate Health. She holds a BA in history from Mount Holyoke College and an MBA in Finance from New York University.

JeffSattlerJeff Sattler is president and senior loan officer at NUVO Bank & Trust Co. For 33 years, he has been working in the Western Mass. banking industry. He began his career in 1981 with the Bank of New England West, formerly known as Third National Bank, where he became vice president of the Corporate Banking Division. Sattler filled a number of roles as he forged a career in commercial lending, including managing large corporate relationships for Shawmut Bank, N.A., Baybank, N.A., and TD Banknorth. In 2006, he became one of the original organizers that formed NUVO Bank & Trust Co., now in its sixth year of operation as the only independently owned, local commercial bank in Western Mass.

SchneiderMichael Schneider, a member of BusinessWest’s Forty Under 40 class of 2014, is a business attorney with Doherty, Wallace, Pillsbury & Murphy, P.C. He works in all areas of commercial and industrial real estate, including the disposition, acquisition, financing, and leasing of commercial properties. As a land-use attorney, he has worked extensively in the zoning and permitting of industrial and commercial real-estate projects. His business practice focuses on representing lenders and borrowers in complex secured financing transactions and on the acquisition and sale of area precision-manufacturing companies. Aside from his real-estate and corporate practice, Schneider works extensively with the law governing physician-compensation arrangements and railroad operations. His pro bono activities include membership on the Longmeadow Conservation Commission and board membership in Springfield educational charities.

Cover Story Law Sections
New D.A. Anthony Gulluni Makes His Case

COVER1214cAnthony Gulluni says he was in Boston recently for a meeting of the state’s district attorneys and district attorneys-elect — he’s in that latter category, having won the position in Hampden County in September.

And he noted that he was subjected to more than a few not-unexpected cracks about his age.

“Someone said I brought down the median age by 20 years, or something like that — there were quite a few jokes,” said Gulluni, who turned 34 in October, looks even younger, and is believed to be one of the youngest district attorneys — if not the youngest — in the state’s history.

While he takes the ribbing in stride, he makes it clear that he intends to have people talking about something other than his age — and soon.

Indeed, Gulluni, who will be sworn in early next month and has been hard at work on transition matters for several weeks now, has some ambitious plans for his office. Specifically, and repeatedly, he talked about fighting crime not only in the courtroom, where he intends to be much of the time, but outside it as well.

“We have a fundamental obligation to work with police departments and prosecute cases in the courtroom and keep people safe,” he explained. “But it’s a two-phase approach; there’s prevention, education, and addressing core issues such as mental health and substance abuse. But there’s also performing that fundamental function of the D.A.’s office — promoting public safety by prosecuting cases.”

Elaborating, he stressed that the D.A.’s mission to serve the public means working to assist not only the victims of crimes, but, when possible and when appropriate, those committing them as well.

“I see this as a position in which I’m serving the public; I’m serving the people of Hampden County and promoting public safety and ensuring criminal justice,” he explained. “There’s a great responsibility with that criminal-justice part, where serving people means serving the defendants that come into that courthouse.

“It’s very often overlooked that we have such impact on those people’s lives — and very often they’re repairable lives,” he went on. “All but a very, very small percentage of these defendants are people we’re not looking to save in some way or improve. And this goes into the job of being a district attorney and being a prosecutor, especially at those lower levels in Juvenile Court and District Court, where the focus should be, and often is, on rehabilitation.”

Gulluni told BusinessWest that he has a number of priorities for the months and years to come. They include everything from lobbying the state’s elected leaders for funding he said would be commensurate with the size of the county’s courts and their volume levels (more on that later) to creation of a new position, one dedicated to what amounts to public relations and telling the mostly unknown story of what the D.A.’s office does within, and for, the community.

And he will place heavy emphasis on stemming the tide of gun violence in the county and especially its two largest communities, Springfield and Holyoke.

“I’ve handled a lot of gun cases, and I think it’s the scourge of urban America,” he said. “Very literally, guns are necessary components in the street violence and many of our murders. An emphasis has been placed on prosecution of defendants with illegal guns, and this emphasis will continue. It’s a major problem, especially in Springfield, and there’s a trio that often travels together — guns, drugs, and gangs — and this is manifesting itself in the deaths of a lot of young people and the destruction of countless lives.”

For this issue and its focus on law, BusinessWest talked at length with Gulluni about his new position, the philosophy he brings to it, and his goals for his office and the diverse county it serves.

Law and Order

When asked why he joined the D.A.’s office and later chose to try and lead it, Gulluni started by talking about his father, Frank, and the legacy he left in public service.

“My father worked very hard for many, many years to help people, essentially, and was a public servant in the truest sense of the word,” he explained, noting that his father founded and then managed the Mass. Career Development Institute (MCDI) for roughly a quarter-century, until the late ’90s. “That record of service certainly influenced me. He helped thousands and thousands of people; I really learned a lot from that, and this passion for public service was ingrained upon me as a young person watching him help so many people.”

Anthony Gulluni

Anthony Gulluni says he intends to fight crime both in the courtroom and in the community.

That fondness for public service is reflected in his career path following graduation from Western New England University School of Law. After first serving as a law clerk in the Springfield Law Department and then as an assistant city solicitor, he joined then-District Attorney Bill Bennett’s team as an assistant D.A. in June 2009.

He said that both Bennett and his successor, Mark Mastroianni, served not only as mentors, but, like his father, as individuals who embodied the importance of public service.

“I had great mentors in that particular job,” he told BusinessWest. “But once I started in that office, I realized a love for the job because of the work, particularly the trial work, but moreso the public-service side of it and the impact that we as prosecutors have on individuals, particularly the individuals who come into the courthouse and those whose cases we prosecute, and those victims who are involved in the cases we prosecute.

“And because I live in the county and especially a place like Springfield, I also realize the impact that the office has collectively, and that we have individually as prosecutors, on the communities we serve in Hampden County,” he continued. “That was a source of great pride; I had opportunities to leave, and thought about it, but ultimately I stayed because I loved what I was doing.”

Soon after Mastroianni was appointed to a federal judgeship, Gulluni announced he would seek to succeed him as the region’s top prosecutor. He said his triumph over three opponents in the Democratic primary in September (there were no Republican candidates) was verification that he made the right career decision.

“If I lost, I think that would have shown that I was wrong in seeking the office at this time,” he said. “To win by a resounding margin in a four-person race really answered the question of whether I chose right, whether my sense was right, and whether my reasons were right.

“The way in which I ran my campaign was a manifestation of my reasons for running,” he went on. “And that was to show people that I care about the community. I’m a lifelong Forest Park resident, and I’ve been in the county my whole life, I was educated in this county, and I have a familial background in public service.”

As an assistant under Bennett and Mastroianni, Gulluni said he gained invaluable experience in the courtroom — which was another motivation for making that career transition — but also developed an appreciation for the many kinds of rewards that come from assisting the victims of crimes.

“Those are the cases I remember, the ones where someone was victimized and who was looking to me, the prosecutor, to bring some sense of satisfaction, maybe, or some sense of wholeness or repair for what happened to them,” he noted, adding that this category of crime includes everything from gun offenses to many OUI cases, to instances of breaking and entering. “That’s a solemn responsibility I always took very seriously. But in some cases, you let people down or you could never really satisfy them, which is understandable.

“However I could help that person in the healing process was always of great satisfaction to me,” he went on. “Sometimes you do let people down — maybe they’re unsatisfied with the sentence, or the case could not go forward — and that’s an inevitable part of the system, but I always worked as hard as I could to make people happy and give them a sense of closure.”

Bullet Points

Looking ahead, while also surveying the county and assessing the issues confronting it, Gulluni expects his office and its staff of 160, including 65 lawyers, will be busy not only assisting victims and providing that sense of closure, but also working to limit and perhaps reduce their numbers.

And, as he stated earlier, a critical piece of this assignment is work to rehabilitate, or save, the defendants in such cases.

“My focus is going to be especially on people who are suffering from mental and substance-abuse issues,” he told BusinessWest. “We need to address those core issues and give these people a hand. Very often there’s some punishment that goes with that, and this goes with the territory, but we’re looking to help some of those people we can help and who have issues — with crime being an outgrowth of those core issues.

“And if we can address those core issues, we’re acting in that humanitarian way by trying to help those people,” he continued. “But we’re also being fiscally prudent as well, understanding that the initial investment in these people hopefully will prevent future expenditures in terms of prosecution, probation, and incarceration if things were to continue in that way.”

As an example, he cited the national, and regional, problem of opiate addiction. The numbers of those who become addicted to painkillers and potent drugs such as heroin are rising at alarming rates, and with this surge comes criminal activity on many levels as individuals struggle to feed their addiction.

“We have to fight this inside the courtroom and outside it,” said Gulluni. “It comes to us as a criminal-justice issue, but it’s really a health issue. These people dealing with mental-health and substance-abuse issues are coming to us with the outgrowth of their problem — the commission of a crime — but that underlying issue is a health issue. Whether we’re equipped to our not, we have to deal with this issue and make a difference through whatever means we have. It’s going to be my obligation to better prepare and treat those issues through cooperative arrangements with nonprofits and outside agencies, but also with the trial court and the probation department.”

To this end, a so-called Veterans Court is being established through a pilot program to deal with individuals suffering from post-traumatic stress disorder and other issues, he said, and, likewise, a drug court is being considered to identify and handle cases where there are no real victims of the crimes in question, other than those suffering from addiction, and such individuals do not have a significant criminal history.

Such facilities, similar to a mental-health court already in existence, would enable prosecutors to take such cases out of the mainstream criminal-justice system and deal with them in a specialized way, Gulluni went on, adding that a drug court has been discussed for some time now, and he intends to make it a priority of his administration.

There are other priorities, as well, and Gulluni and has transition team have been addressing them since the end of what the D.A.-elect called a “time to rehabilitate” and then a “thank-you tour” that followed the election.

One of the first matters to be considered is personnel, said Gulluni, adding that the process of assembling his team is ongoing and will continue for some time.

Meanwhile, another priority is forging relationships with elected officials, with the goal of communicating the need for more funding and, hopefully, seeing that need addressed.

“We’re going to work hard to bring in as much money as we can,” he noted. “For fiscal year 2013, we were the fifth of the 11 districts in the Commonwealth in terms of funding, and our Superior Court during that time period disposed of the most cases of any district. Our District Court is among the busiest in the state; the volume is there, but the funding is not commensurate with the work that we’re doing.”

While funding is indeed tight, he will strive to find room in his budget for a professional to work with the media to better tell the story of what the D.A.’s office does, how, and why.

“We haven’t had such a person in a long time, and we need one,” he explained. “It’s a positive thing for us and a positive thing for transparency, most importantly. We’re accessible — this is essentially the people’s office, and we’re prosecuting on behalf of the people of Hampden County, and I’m beholden to them, so being able to communicate readily with members of the press is very important.

“Whether you’re in business or in the public sector, you want to get your message out,” he went on. “You want to show people what you’re doing and show them that what you’re doing is positive and impactful. It’s not just putting a face on the office — it’s preventing crime.”

Beyond greater exposure, Gulluni wants the D.A.’s office to be more visible and more active in the community, especially when it comes to young people and keeping them from taking the wrong path.

“We need to get in front of young people and send a message that there are things they have to avoid, especially in the urban atmosphere,” he said. “If we can get to some kids before they fall into that trap of crime, street violence, gangs, guns, and drugs, we might be able to keep them from getting into trouble.”

Bottom Line

When asked if he thought he’d be in the D.A.’s office long enough to be on the other end of jokes about 30-something prosecutors, Gulluni laughed before explaining that he’s focused now on the weeks and months ahead, not a few decades down the road.

He said he expects to serve in this office for at least two four-year terms, and hinted that his stay might be considerably longer.

At the moment, his only commitment is to the people of Hampden County and his pledge to fight crime inside the courtroom and out.

George O’Brien can be reached at [email protected]