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DBA Certificates Departments

The following Business Certificates and Trade Names were issued or renewed during the month of February 2015.

AGAWAM

Auto Paint Motors
1039 Springfield St.
Moe M. Borhot

Feeding Hills Public Market
634 Springfield St.
Hemal Batteriwala

Mitteneague Enterprises
18 Valentine Terrace
Steven Atkinson

PDK Associates
37 White Oaks
Paul Koetsch

The Pet Agree
1 South End Bridge Circle
Dominic Scavotto

The Vape Spot
525 Springfield St.
Richard Johnson

CHICOPEE

AMF Chicopee Lanes
291 Burnett Road
Timothy Joly

Continental Beauty Salon
290 East St.
Hanna Dzierzgowski

D & D Sales and Auctioneering
815 McKinstry Ave.
Donald Perusse

Digital Vision 1
54 Truro St.
Adam Warzybok

L.E. Bolcher Inc.
95 West St.
Edward Housh

Mr. Cone
1048 Granby Road
Joseph Coelho

Serenity Salon & Spa
472 Burnett Road
Laurie Kareta

Spring Real Estate
97 Woodcrest Circle
Sheila Spring

Universal Products of Poland
234 Exchange St.
Maria Stafinski

Walz Home Improvement
33 Grattan St.
Timothy Walz

Western Mass Rebels
73 Narragansett Blvd.
Luis DeJesus

Willamansett Center West
546 Chicopee St.
David Ianacone

GREENFIELD

Alber Hearing Services
489 Bernardston Road
Lisa Alber

Citizens Investment Services
89 French King Highway
Richard McClendon

Fit Nation
298 Federal St.
Megan T. Earle

Franklin St. Barbers
34 Bank Row
Steve Prondecki

HOLYOKE

Aunty’s Market
539 Pleasant St.
Mohinder Grelval

Baystate Comfort Heating & Cooling
134 Sky View Terrace
James Lapointe

Providence Ministries for the Needy
51 Hamilton St.
William Labroad

Stop & Go
399 Hillside Ave.
Rajendera Modi

PALMER

Griswold Glass & Aluminum
1184 Park St.
Jeffrey Griswold

Walnut Street Café Inc.
8 Walnut St.
Doris Theodore

SPRINGFIELD

Fabulous Cuts Barber Shop
363 Boston Road
Joe C. Long

Grace Fellowship Sanctuary
33 Peer St.
Kelly Jones

IPC Healthcare of Massachusetts
819 Worcester St.
Adam Singer

J.A.V. Home Improvement
302 Bay St.
Juan A. Velez

Jorge Movie Production
1145 Liberty St.
Jorge Rafael

K. Duran Enterprises
19 St. James Ave.
Kelvinson Duran

Kuhn Services and Landscape
181 Garland St.
William J. Kuhn

M.R.L.R. Property Maintenance
112 State St.
Mark R. Larose

MassMutual Insurance
603 Wilbraham Road
Haq Zahoor

Mike Shepard Remodeling
191 Navajo Road
Michael G. Shepard

Miss Latina Western Massachusetts
46 Redland St.
Jennifer Rodriguez

Mr. Gordon’s Landscaping
119 Quincy St.
Eric Gordon

Nature’s Way
301 Longhill St.
Daniel Atkins

Page Blvd Bottle and Can
233 Page Blvd.
Duc Truong

Palazzo Café
1350 Main St.
Luisa Cardaropoli

The Landlocked Dog
11 Cooper St.
Ulrike D. Colonna

Tony Famous Barber Shop
1153 Main St.
Dino Isotti

WESTFIELD

Creative Critters and Crafts
24 Northwest Road
Cheryl Cote Albert

Grouse Gunner Guides
17 Leaview Dr.
Sean Searles

Plantcycled
19 Lockhouse Road
Ashley Stebbins

Quality Ink and Toner
154 Wild Flower Circle
Jeffrey Lavoine

WEST SPRINGFIELD

Avis Budget
2161 Riverdale St.
Matt Rettura

Bath Crafters
176 Labelle St.
James E. Belle-Isle

DA Services
207 Morgan Road
Brynn M. Demas

Galeria Barbershop
715 Main St.
Enrique Hernandez

IVS Transportation
1506 Westfield St.
Ivan Shabayer

M & M Jewels
52 Irving St.
Mildred Ronghi

Mario’s Shoe Service
211 Elm St.
Mario Cardinale

Santana’s Kung-Fu Studio
452 Main St.
Maria E. Santana

Total Women’s Health Care
46 Daggett Dr.
Aleli L. Villanueva

Briefcase Departments

Cathedral High School, Holyoke Catholic to Merge
SPRINGFIELD — Cathedral High School and Holyoke Catholic High School will be merged into a new, regional Catholic High School under a plan announced yesterday by Mitchell Rozanski, bishop of the Diocese of Springfield. While the site of the merged school has not been determined, Springfield Mayor Domenic Sarno and other Cathedral supporters are still pushing for the school to be rebuilt on the tornado-damaged Surrey Road location where Cathedral had been located. “No concepts other than a new regional school have been decided,” Rozanski said, noting that Surrey Road is one of several options that will be investigated. The bishop wants the two schools’ students to be merged in a temporary location by the fall of 2016, and for a permanent school to be completed by the fall of 2017, adding that insurance money from the tornado, plus $29 million in Federal Emergency Emergency Management Agency aid, will fund the construction. “The city of Springfield has supported Cathedral at its temporary home in Wilbraham by providing over $1 million of support in busing as well as assisting with locations for athletic practices and events. We will continue to support Cathedral as long as rebuilding on Surrey Road remains the plan,” Sarno said. “I am hopeful that Bishop Rozanski and the diocese will live up to their commitment made by Bishop [Timothy] McDonnell to rebuild Cathedral, where it belongs, on Surrey Road. The extended Cathedral family and neighborhood deserve nothing less.” Since the June 1, 2011, tornado severely damaged Cathedral, its 400 students were relocated to the former Memorial School in Wilbraham, where the diocese has been renting space; enrollment has since declined to just over 200. Meanwhile, Holyoke Catholic was forced to move from its namesake city in 2002 when its building was declared unsafe. After setting up at the former St. Hyacinth College and Seminary in Granby for four years, the school, which has about 250 students, moved into the former Assumption School on Springfield Street in Chicopee, opposite Elms College, in 2006.

Governor Announces New Panel on Opioids
BOSTON — As the number of deaths from opioid-related overdoses rises, Gov. Charlie Baker is taking is appointing a 16-member working group assigned the task of putting together “specific, targeted, and tangible recommendations” by May to stem the tide. The group will be led by Health and Human Services Secretary Marylou Healey, and include individuals working in government, law enforcement, and addiction treatment. As he made the announcement, Baker stood in front of a display bearing alarming statistics, including the 978 deaths attributed to opioid-related overdoses in 2013, a 46% increase from the year before. Baker, who pledged to provide quarterly data on overdoses, said the 2014 death toll would be available in April. The working group will hold public meetings, assess the resources devoted to the problem, and make specific recommendations.

MGM Announces Parking-lot Closings
SPRINGFIELD — The Springfield Business Improvement District (SBID) issued a reminder that changes are coming as MGM closes several downtown parking lots. These parking-lot closures, which monthly parkers were notified of six weeks ago, will require downtown workers to seek alternative parking solutions. “We understand this is not convenient for some,” said Chris Russell, SBID executive director, “but we are working very hard to make sure solutions are available. To that end, we will have SBID ambassadors on hand Monday to direct parkers to alternative lots. In addition, we are working alongside the Springfield Parking Authority, ProPark, Valet Park of America, Executive Parking, various private lots, and the mayor’s office to make sure all needs are accommodated.” Also, he went on, “the Springfield Business Improvement District is trying to work on organizing a shuttle from alternative lots outside of downtown.” In the meantime, in an effort to make this process as easy as possible, MGM Springfield has agreed to keep a few select lots open for a while longer as details are sorted out. The SBID is encouraging all individuals who are monthly parkers in downtown to not wait, but rather look for new parking as soon as possible. For continued updates on the shuttle and other related downtown news, visit the Springfield Business Improvement District’s website at www.springfielddowntown.com or follow the SBID on Facebook.
 
ACCGS Releases Legislative Agenda
SPRINGFIELD — The Affiliated Chamber of Commerce of Greater Springfield (ACCGS) has released its 2015 legislative agenda, addressing the major legislative issues intended to strengthen business competitiveness, lower business costs, and stimulate growth in the Greater Springfield region. The agenda touches upon key issues in the areas of tax policy, workplace ethics, healthcare, and workforce development. The ACCGS will continue to update the legislative agenda throughout the session so to stay current with the evolving nature of the region. With revenues growing at a 4.5% rate, the chamber will focus on how those revenues are prioritized and spent in the areas of Gateway Cities, infrastructure, and local aid. The chamber continues to work hard in making the region competitive when it comes to the costs of doing business, and is addressing issues in the workplace with a focus on mandated sick leave, unemployment insurance, treble damage, and non-compete legislation. Healthcare costs are a major priority in this session’s agenda and remain a point of concern for the chamber and its members. The chamber will focus its efforts on addressing the federal Affordable Care Act, mandated benefits, and insurance disbursements. With more than 6,000 pieces of legislation filed at the commencement of the session on Jan. 1, the ACCGS will be monitoring the progress of these bills to better assert its position throughout the 2015-16 legislative session.

UMass Researcher Teams with Chinese Inventor on New Antibiotics
AMHERST — Margaret Riley, an evolutionary biologist at UMass Amherst and pioneer in fighting antibiotic-resistant bacteria, announced this week that she is partnering with a Chinese scientist to develop a new drug platform, pheromonicins. The Chinese government is committing $400 million per year to support the newly created Pheromonicin Institute of Beijing. Riley plans to open a sister institute in the Amherst area. “At this point, I will be doing the work in Beijing,” Riley says. “Later, as we sort out details and opportunities for U.S. funding support, we may be able to bring some of the work to the Pioneer Valley.” After trying unsuccessfully for years to find funding to study and develop a more effective method of treating catheter-related urinary-tract infections (UTIs) that are resistant to current antibiotics, she was contacted by Dr. Xiao-Qing Qiu, the inventor of pheromonicins, who asked if she was interested in collaborating with his government-supported lab. Riley now plans to collaborate with Xiu to develop his powerful new drugs there instead of in the U.S. “I want to solve the problem, and if I have to fly to Beijing to do my animal trials, that’s what I’ll have to do,” she said. The short-term goal is to focus on a new treatment for UTI, but the ultimate goal is to increase the number of effective therapeutic drugs and strategies to combat drug resistance in quickly evolving diseases such as HIV, TB, malaria, cancer, and cystic fibrosis. “One of the things that people don’t realize is how significant drug resistance is in the disease process. It’s only in the past 10 or 15 years we have begun to understand the way drug resistance arises at the molecular level,” Riley noted. “Drug resistance is at the core of many of these diseases, and their ability to stay ahead of and stymie our efforts at eradicating them is extremely serious.” Antibiotics are the primary weapons against harmful bacteria like those that cause strep throat, but they have become less effective in recent years because the bacteria can evolve into ‘superbugs,’ new strains resistant to most antibiotics. A recent pledge announced by President Obama to give $1.2 billion across a half-dozen agencies to classify and monitor antibiotic-resistant bacteria, discover new antibiotics, and improve prescribing methods highlights the importance of such efforts. “I think the president’s initiative is phenomenal and long overdue,” Riley said, adding that the biggest chunk of money allotted to the effort as part of the 2016 budget proposal, nearly $1 billion, will go to the Department of Health and Human Services, which will effectively double the agency’s funding over 2015 levels, she notes. Many observers in recent years thought that new antibiotics would be discovered in time so doctors wouldn’t need to worry about resistance, Riley acknowledges. But the Centers for Disease Control and Prevention estimates that antibiotic-resistant bacteria now cause 2 million illnesses and 23,000 deaths a year in the U.S. Riley feels that’s a conservative estimate, and the real number of deaths is likely double or triple that. The economic price is high as well, she added, as much as $20 billion a year in healthcare costs and $35 billion in lost worker productivity. Further, the antibiotics doctors employ now use a “shotgun approach,” she explained, that targets healthy as well as harmful bacteria. “With this method, when people take antibiotics, the drugs also kill beneficial bacteria in our bodies that we need for good health. This can do more harm than good, especially for children who take antibiotics while young and may carry long-term damage to their microbiome.”

Company Notebook Departments

MassMutual Announces 2014 Financial Results
SPRINGFIELD — Massachusetts Mutual Life Insurance Co. announced strong consolidated statutory financial results for 2014, including a substantial increase in earnings and net income, record sales in key businesses, and highest-ever levels of assets under management, statutory surplus, and total adjusted capital. The company reported that, for the year ended Dec. 31, 2014, sales of whole-life insurance were $418 million, up 20% from the prior 12 months — representing the ninth consecutive year of record highs — while retirement-plan sales rose 23% to $9.1 billion, also a record. The net gain from operations before policyowner dividends and taxes — the company’s primary earnings measure as a mutual company — was up 27% to $2.2 billion. Further, MassMutual’s highest-ever levels of statutory surplus and total adjusted capital — both key indicators of the company’s overall financial stability — were $14.2 billion and $16.4 billion, respectively, and continued to provide the company with substantial financial resources that help deliver long-term financial confidence and security to policyowners and customers. “I am pleased to report that 2014 was another tremendous year for MassMutual,” said Roger Crandall, MassMutual’s chairman, president, and CEO. “By delivering record results, outpacing growth in our industry, and increasing our financial strength, we performed favorably against the backdrop of a U.S. economy that continued a slow but steady rebound in 2014. Our results further illustrate our powerful momentum and have positioned the company for another great year in 2015.” He added, “through our people, products, and solutions, we continued to take steps to build a better company for our policyowners and customers, and deliver on our purpose to help people secure their future and protect the ones they love.” While dividends are not guaranteed, MassMutual’s board of directors approved an estimated 2015 dividend payout of $1.6 billion, which reflects a dividend interest rate of 7.10% on eligible participating life-insurance policies, highest among its mutual competitors. Also driving MassMutual’s 2014 success was its growing network of financial professionals, who help people gain confidence by bringing clarity and solutions to some of the biggest financial challenges they face. MassMutual expanded that network by 6% over 2013 to more than 5,500 financial professionals at the end of 2014, an all-time high.

The Spa Opens for Business in Westfield
WESTFIELD — New England Dermatology & Laser Center announced the opening of the Spa, a med spa located at 57 Union St. The new med spa at New England Dermatology & Laser Center boasts a peaceful, rejuvenating atmosphere and a complete menu of services designed to relax and revitalize. “The Spa provides restorative and nourishing treatments, including your favorite spa services and products, in addition to a complete line of medically supervised esthetic procedures,” said Dr. Stanley Glazer, a board-certified physician with over 40 years experience in dermatology. “The Spa offers guests an escape from the rigors of the day-to-day by focusing on inner and outer wellness.” Glazer is joined at the Spa by Dr. Michael Loosemore, a board-certified physician with nearly 10 years of experience in dermatology and dermatologic surgery; aesthetic nurse specialist Mary Jo Devlin; aesthetic supervisor Laurie Circosta; and clinical operations manager Shannon Page. The Spa’s full menu of services include customized clinical skin care, massage and body treatments, facials, manicures, pedicures, makeup, and waxing. Also available are laser treatments including hair removal and fine-line treatment, and medical esthetics like microneedling, microdermabrasion, Botox injections, dermal fillers, and laser treatments. The Spa provides restorative and nourishing treatments for both men and women, as well as teens. For more information, visit westfieldspa.com.

CDH Expands Pharmacy as Part of New Cancer Center

NORTHAMPTON — Cooley Dickinson Hospital recently went live with the operation of its expanded pharmacy, which is the first visible and tangible part of the Massachusetts General Cancer Center at Cooley Dickinson Hospital. “Renovations to the pharmacy are an essential underpinning to the future of cancer care at Cooley Dickinson,” said Dr. Mark Novotny, chief medical officer. An expanded pharmacy with new oncology pharmacy staff allows Cooley Dickinson to offer people living with cancer the same treatment regimens, protocols, and safety for chemotherapy and radiation that Mass General Cancer Center physicians use. “This is about getting Mass General Cancer Center quality at Cooley Dickinson Hospital,” said Dr. Sean Mullally, medical oncologist and medical director of the CDH cancer center. In addition, the oversight of the Massachusetts General Hospital Cancer Center means people newly diagnosed or living with cancer no longer need to decide if they should go to Boston for care. “They can come here, and their team will help them decide what care they should receive and where,” Novotny said. The renovated pharmacy includes a new sterile-preparation space with separate rooms for chemotherapy and intravenous compounding. Chemotherapy is drug treatment given in pill, injection, and intravenous forms to kill cancer cells. The sterile-prep area has positive air pressure and hoods that filter air to prevent possible contamination while preparing the drugs. The chemotherapy prep area has negative air pressure to reduce the risk of chemotherapy exposure and specialized chemotherapy hoods that filter air to prevent contamination and preserve negative pressure to protect staff. Improved storage, more automation, and fail-safe technologies reduce the risks of introducing errors when dispensing medications from the pharmacy. Chemotherapy regimens will be reviewed and approved by on-site oncology clinical pharmacists and prepared by chemotherapy pharmacy technicians dedicated to the cancer center. The renovations to the pharmacy were needed to provide the right chemotherapy hoods, space, sterile prep areas, and ventilation for mixing chemotherapy according to best practices. In addition, the renovations and expanded space increase the standard of care for all Cooley Dickinson patients with an increased focus on quality and safety.

Springfield College Program Recognized by National Organization
SPRINGFIELD — The Springfield College Strength and Conditioning Graduate Program has again received acceptance into the National Strength and Conditioning Assoc. (NSCA) Education Recognition Program (ERP) for the next three years. “The graduate strength and conditioning program provides challenging academic coursework combined with internship opportunities that in many instances lead to student employment,” said Tracey Matthews, dean of the School of Health, Physical Education, and Recreation. “Dr. Brian Thompson has built a stellar program, and this achievement is evidence of the commitment and passion our faculty place in our graduate programs. We are extremely proud of this recognition. This further affirms the strength of our program.” A new benefit of having ERP acceptance will be the opportunity for Springfield College to host an Exam Prep Live Clinic providing students a comprehensive review of information most relevant to the certified strength and conditioning specialist (CSCS) and the national strength and condition association-certified personal trainer (NSCA-CPT) exams. As a NSCA Exam Prep Live Clinic host school, Springfield College students would be able to take advantage of a discounted rate when registering for the exam, as well as discounted rates on all CSCS and NSCA-CPT exams. Additional benefits for the college resulting from the ERP acceptance include a strong presence on the NSCA’s official website, a listing in the NSCA membership newsletter that is distributed to professional and associate members, and the opportunity for the college to receive up to three complimentary career postings on the nsca.com career-resources page for the three-year period. The Springfield College Strength and Conditioning Graduate Program prepares students to work with athletes as strength and conditioning coaches in secondary-school, collegiate, professional, and private settings. Students develop the skills and knowledge needed to design physiologically sound programs that enhance athletic performance, as well as the coaching skills needed to implement the programs.

Country Nissan Wins DealerRater Consumer Satisfaction Award

HADLEY — Country Nissan has been awarded a 2015 DealerRater Consumer Satisfaction Award, a recognition auto dealerships can earn by delivering outstanding customer service as rated by online consumer reviews. DealerRater, the car-dealer review site for consumers, created the Consumer Satisfaction Awards to enable online car shoppers to instantly spot car dealerships that provide high-quality customer service. Country Nissan has achieved consistently high marks on the DealerRater website, placing it among the top dealerships nationwide. Online shoppers visiting Country Nissan’s dealer review page on DealerRater.com will find a “2015 Consumer Satisfaction Award winner” designation.

Renaissance Advisory Services Moves to Ludlow
LUDLOW — Renaissance Advisory Services, LLC announced its expansion and relocation to Ludlow. A ribbon-cutting ceremony was held recently with staff members, invited guests, and representatives of the East of the River 5 Town Chamber of Commerce in attendance. State Rep. Thomas Petrolati (D-Ludlow) performed the ceremony. According to managing director Werner Maiwald, Ludlow was selected due to the convenient access to current clients. Renaissance Advisory Services, LLC is a fully independent financial-advisory firm that works with individual and corporate clients. The firm offers portfolio services such as 401(k), IRA, personal retirement, and distribution-planning services. It also offers gas and oil syndication, fixed income accounts, corporate buy/sell, corporate executive insurance, high-income disability planning, long-term care planning, and charitable giving plans. The firm consists of two primary advisors, Werner Maiwald and Michael Hurst, who have a total of 65 years combined experience. The firm is presently seeking a third advisor. Gail Sherman, past president for the Greater Chicopee Chamber of Commerce, is the executive marketing director; Christine Maiwald serves as corporate administrator; and AnnMarie Gaudette is the receptionist. “We are unique because we are long-term advisors; we are not day traders,” said Maiwald. “We only bring on a limited number of new clients each year, which allows us to fulfill our investment philosophy and maximize our service capabilities. The financial well-being of our clients is our ultimate goal.” For more information, visit www.renadvisorysvcs.com.

Chamber Corners Departments

ACCGS
www.myonlinechamber.com
(413) 787-1555
 
• Thursdays through March 26: ACCGS Leadership Institute 2015, 1-4 p.m., at the TD Bank Conference Center, 1441 Main St., Springfield, in partnership with Western New England University.
 
• March 11: ACCGS Speed Networking, 3:30-5 p.m., at Frank Webb’s Bath Center, 145 Performance Blvd., Springfield. Network in a fast-paced round-robin format, then stay for the After 5. This event is open only to members. Reservations are $20 for members, $25 at the door. Includes complimentary ticket to After 5. Register online at www.myonlinechamber.com.
 
• March 11: ACCGS After 5, 5-7 p.m., at Frank Webb’s Bath Center, 145 Performance Blvd., Springfield. Reservations are $5 for members, $10 for general admission. Register online at www.myonlinechamber.com.

• March 24: ACCGS Pastries, Politics, and Policy, 8-9 a.m., at the TD Bank Conference Center, 1441 Main St., Springfield. For political and policy junkies. Reservations are $15 for members, $25 for general admission. Register online at www.myonlinechamber.com.
 
AMHERST AREA CHAMBER OF COMMERCE

www.amherstarea.com
(413) 253-0700
 
• March 26: Margarita Madness 2015, 5:30-7:30 p.m., at the Hadley Farms Meeting House, 41 Russell St., Hadley. Taste a variety of margaritas and vote for your favorites. This is a Division One competition between restaurant and business margaritas. Your votes will determine who will take home the coveted trophies. Business margaritas provided by Alden Credit Union, New England Promotional Marketing, Hadley Farms Meeting House, Country Nissan, Lord Jeffery Inn, TD Bank for Big Brothers Big Sisters of Hampshire County, Encharter Insurance, Applewood at Amherst, and many more to come. Restaurant margaritas provided by Bistro 63 at the Monkey Bar, Bread & Butter, Bridgeside Grille, Chandler’s Restaurant, the Pub, Lord Jeffery Inn, Hadley Farms Meeting House, Chez Josef, Johnny’s Tavern, and many more to come. Food provided by Emily’s Gourmet to Go, Something Special Catering, Pallazo Café, Glazed Donut Shop, Pop’s Biscotti, and Johnny’s Tavern. Tickets are $20 in advance and $25 at the door. For more information, contact the chamber at (413) 253-0700.
 
CHICOPEE CHAMBER OF COMMERCE
www.chicopeechamber.org
(413) 594-2101
 
• March 25: 21st Annual Table Top Expo and Business Networking Event, 4:30-7 p.m., at the Log Cabin Banquet and Meeting House, 500 Easthampton Road, Holyoke. Exhibitor cost: $125 for a table. Admission $10 in advance, $15 at the door. To register, contact the chamber at (413) 527-9414.
 
GREATER EASTHAMPTON CHAMBER OF COMMERCE
www.easthamptonchamber.org
(413) 527-9414
 
• March 25: 21st Annual Table Top Expo and Business Networking Event, 4:30-7 p.m., at the Log Cabin Banquet and Meeting House, 500 Easthampton Road, Holyoke. Exhibitor cost: $125 for a table. Admission is $10 in advance, $15 at the door. To register, contact the chamber at (413) 527-9414.
 
GREATER NORTHAMPTON CHAMBER OF COMMERCE
www.explorenorthampton.com
(413) 584-1900
 
• March 13: Microsoft Excel: Tips, Tricks, and Shortcuts, 9-11 a.m., at the chamber office, 99 Pleasant St., Northampton. Learn tips and tricks no one ever teaches you from the trainers at Pioneer Training. This workshop will present our favorite tips, tricks, and shortcuts that we have collected and developed over 15 years of teaching and using Microsoft Excel. Participants are encouraged to bring laptops and follow along with the instructor, but this is not required. Admission: $20 for members, $30 for non-members.
 
• March 17: 35th Annual St. Patrick’s Day Breakfast, 7:30-9 a.m., in the Hotel Northampton Grand Ballroom. Also, Join us at Fitzwilly’s for the annual after-breakfast toast and for the laying of the wreath at the Daley and Halligan memorial stone on the former state hospital grounds. Tickets: $20 per person. Tables of 10 also available.
 
• March 25: 21st Annual Table Top Expo and Business Networking Event, 4:30-7 p.m., at the Log Cabin Banquet and Meeting House, 500 Easthampton Road, Holyoke. Exhibitor cost: $125 for a table. Admission $10 in advance, $15 at the door. To register, contact the chamber at (413) 584-1900.
 
GREATER WESTFIELD CHAMBER OF COMMERCE
www.westfieldbiz.org
(413) 568-1618
 
• March 13: March Breakfast, 7-9 a.m., at Westfield State University, 577 Western Ave., Westfield. Platinum sponsor: Westfield Bank. Gold sponsor: Westfield Gas & Electric. Silver sponsor: FieldEddy Insurance. For more information or to donate a raffle prize, call the Chamber office at (413) 568-1618.
 
• March 18: March After 5 Connection, 5-7 p.m., at Noble Primary Care, 57 Union St., Westfield. Bring your business cards and make connections. Refreshments will be served. Tickets: $10 for members, $15 cash for non-members. To register, call Pam at the Chamber office at (413) 568-1618.
 
PROFESSIONAL WOMEN’S CHAMBER
www.professionalwomenschamber.com
(413) 755-1310
 
• March 18: Professional Women’s Chamber Tabletop Expo/Luncheon,
11:30 a.m.-1 p.m., at Storrowton Tavern, Carriage House, 1305 Memorial Ave., West Springfield. Featuring Tracy Noonan of Wicked Good Cupcakes and contestant on ABC’s Shark Tank. Reservations are $25 for PWC members, $35 for general admission. Register online at www.myonlinechamber.com.
 
YOUNG PROFESSIONAL SOCIETY OF GREATER SPRINGFIERLD
www.springfieldyps.com
 
• March 14: 2015 YP Cup Dodgeball Tournament, at Springfield College, 263 Alden St., Springfield. To register a team (up to eight players, two must be of the opposite sex ) or an individual, visit springfieldyps.com/2015-dodgeball-individual-registration-form. E-mail questions to [email protected]. Reception to follow at Nathan Bill’s Bar & Grill, 110 Pond Road, Springfield.
 
• March 19: March Third Thursday, 5-8 p.m., at the Storrowtown Meeting House and Carriage House, 1305 Memorial Ave., West Springfield. This event is open to everyone. Invite your friends. Food and cash bar. Admission: free for YPS members, $10 for non-members.

Court Dockets Departments

The following is a compilation of recent lawsuits involving area businesses and organizations. These are strictly allegations that have yet to be proven in a court of law. Readers are advised to contact the parties listed, or the court, for more information concerning the individual claims.

CHICOPEE DISTRICT COURT
Brenda Cruz v. Carrington Property Services and Frank and Priscilla Schissel
Allegation: Negligent property maintenance causing slip and fall: $4,478
Filed: 1/23/15

FRANKLIN SUPERIOR COURT
Melissa C. Hubert v. Starbucks Corp. d/b/a Starbucks Coffee Co.
Allegation: Plaintiff ingested broken pieces of a thermometer which had been blended into her drink, causing significant personal injury: $4,728.30
Filed: 12/17/14

GREENFIELD DISTRICT COURT
Federated Mutual Insurance Co. v. Green River Circle Sales Inc., f/k/a Green River Holding Co. Inc.
Allegation: Money due for insurance services: $8,250
Filed: 12/10/14

HAMPDEN SUPERIOR COURT
Direct Energy Business Marketing, LLC assignee of Hess Corp. v. DLP Hospitality, LLC d/b/a Clarion Hotel and Conference Center
Allegation: Unpaid bills for delivery of natural gas: $28,071.64
Filed: 1/23/15

Unifirst Corp. v. Avax Technologies Inc.
Allegation: Non-payment of goods and services and breach of contract: $56,200.68
Filed: 1/30/15

PALMER DISTRICT COURT
American Express Bank, FSB v. Fresh Cuts by Toni Inc. and Toni Marcus
Allegation: Failure to pay money due: $5,145.77
Filed: 1/15/15

Adelino Francisco v. Oak Tree Inn Inc.
Allegation: Negligent maintenance of property, causing trip and fall: $35,000+
Filed: 12/31/14

SPRINGFIELD DISTRICT COURT
Jany Lopez, as parent and guardian of minor, Hansel Lopez v. Walmart Stores East, L.P
Allegation: Minor was in a Walmart store when a ball rack fell, striking the minor on the forehead, causing injury: $7,500
Filed: 1/5/2015

Daily News

SPRINGFIELD — Massachusetts Mutual Life Insurance Co. announced that it has again been recognized by the Ethisphere Institute, the global leader in defining and advancing the standards of ethical business practices, as a 2015 World’s Most Ethical Company, the second consecutive year MassMutual has received the honor.

In 2014, MassMutual was the first mutual company in the life-insurance-industry category to be honored with this distinction. This year, the company remains the only mutual named World’s Most Ethical in the life-insurance-industry category.

“Being named a World’s Most Ethical Company again this year is an honor that reflects our culture of ethics and integrity that is core to who we are as a company,” said Roger Crandall, chairman, president, and CEO of MassMutual. “For generations, our policyowners and customers have placed their trust in us, and we are proud of our employees and financial professionals who demonstrate these values through helping people secure their future and protect the ones they love.”

The World’s Most Ethical Company designation recognizes those organizations that have had a material impact on the way business is conducted by fostering a culture of ethics and transparency at every level of the company. “At MassMutual, this distinction validates the high value we place in our organization on ethical business standards, practices, and governance,” said Crandall.

The World’s Most Ethical Company assessment is based upon the Ethisphere Institute’s Ethics Quotient (EQ) framework, developed over years of research to provide a means to assess an organization’s performance in an objective, consistent, and standardized way. To determine its World’s Most Ethical Company list, Ethisphere scores companies in five different categories: ethics and compliance program (35%), corporate citizenship and responsibility (20%), culture of ethics (20%), governance (15%), and leadership, innovation, and reputation (10%).

“The World’s Most Ethical Companies embrace the correlation between ethical business practice and improved company performance. These companies use ethics as a means to further define their industry leadership and understand that creating an ethical culture and earning the World’s Most Ethical Companies recognition involves more than just an outward-facing message or a handful of senior executives saying the right thing,” said Ethisphere CEO Timothy Erblich. “Earning this recognition involves the collective action of a global workforce from the top down. We congratulate everyone at MassMutual for this extraordinary achievement.”

The full list of the 2015 World’s Most Ethical Companies can be found at ethisphere.com/worlds-most-ethical/wme-honorees.

Daily News

SPRINGFIELD — Massachusetts Mutual Life Insurance Co. (MassMutual) announced today that it has been awarded a spot on the National Assoc. for Female Executives (NAFE) Top 50 Companies for Executive Women list, which honors American corporations that identify and promote successful women. This year, MassMutual ranked among the top 10 companies on the list of 50, with exceptional scores in female leadership, hiring, retention, and employee programs.

MassMutual and the other NAFE Top 50 companies lead corporate America in commitment to female leadership, and together have made significant strides since last year. According to NAFE, the percentage of women who hold board seats at the 2015 NAFE Top Companies grew to 29%, up from 27% in 2014, and 40% of top earners at these companies are women, up from 35% last year. In some cases, the NAFE Top 50 Companies outpace even those that make up the S&P 500; half of the NAFE top companies now have four or more women board directors, compared with just 19% at the S&P 500.

“Our steady climb to the top 10 on the NAFE list over the past four years speaks volumes to the importance we place on developing smart female talent,” said Elaine Sarsynski, a past NAFE Women of Excellence award winner, executive vice president of MassMutual’s Retirement Services Division, and chairman of MassMutual International LLC. “We are focused on educating a talented and diverse group of future women leaders.”

In addition to NAFE, MassMutual has been recognized by DiversityInc., Working Mother, and the Human Rights Campaign, among others, and the company remains focused on attracting, retaining, and growing a diverse talent base, which includes developing its pool of female leaders for tomorrow.

“We’re counting the numbers of women in senior management at America’s top companies, and are happy to find that they are responding to the competition,” said NAFE President Betty Spence. “The 2015 NAFE Top Companies demonstrate their understanding that having women in top executive posts increases the bottom line.”

Daily News

SPRINGFIELD — The Affiliated Chamber of Commerce of Greater Springfield (ACCGS) has released its 2015 legislative agenda, addressing the major legislative issues intended to strengthen business competitiveness, lower business costs, and stimulate growth in the Greater Springfield region.

The agenda touches upon key issues in the areas of tax policy, workplace ethics, healthcare, and workforce development. The ACCGS will continue to update the legislative agenda throughout the session so to stay current with the evolving nature of the region. With revenues growing at a 4.5% rate, the chamber will focus on how those revenues are prioritized and spent in the areas of Gateway Cities, infrastructure, and local aid.

The chamber continues to work hard in making the region competitive when it comes to the costs of doing business, and is addressing issues in the workplace with a focus on mandated sick leave, unemployment insurance, treble damage, and non-compete legislation. Healthcare costs are a major priority in this session’s agenda and remain a point of concern for the chamber and its members. The chamber will focus its efforts on addressing the federal Affordable Care Act, mandated benefits, and insurance disbursements.

With more than 6,000 pieces of legislation filed at the commencement of the session on Jan. 1, the ACCGS will be monitoring the progress of these bills to better assert its position throughout the 2015-16 legislative session.

Daily News

SPRINGFIELD — Massachusetts Mutual Life Insurance Co. announced strong consolidated statutory financial results for 2014, including a substantial increase in earnings and net income, record sales in key businesses, and highest-ever levels of assets under management, statutory surplus, and total adjusted capital.

The company reported that, for the year ended Dec. 31, 2014, sales of whole-life insurance were $418 million, up 20% from the prior 12 months — representing the ninth consecutive year of record highs — while retirement-plan sales rose 23% to $9.1 billion, also a record. The net gain from operations before policyowner dividends and taxes — the company’s primary earnings measure as a mutual company — was up 27% to $2.2 billion.

Further, MassMutual’s highest-ever levels of statutory surplus and total adjusted capital — both key indicators of the company’s overall financial stability — were $14.2 billion and $16.4 billion, respectively, and continued to provide the company with substantial financial resources that help deliver long-term financial confidence and security to policyowners and customers.

“I am pleased to report that 2014 was another tremendous year for MassMutual,” said Roger Crandall, MassMutual’s chairman, president, and CEO. “By delivering record results, outpacing growth in our industry, and increasing our financial strength, we performed favorably against the backdrop of a U.S. economy that continued a slow but steady rebound in 2014. Our results further illustrate our powerful momentum and have positioned the company for another great year in 2015.”

He added, “through our people, products, and solutions, we continued to take steps to build a better company for our policyowners and customers, and deliver on our purpose to help people secure their future and protect the ones they love.”

While dividends are not guaranteed, MassMutual’s board of directors approved an estimated 2015 dividend payout of $1.6 billion, which reflects a dividend interest rate of 7.10% on eligible participating life-insurance policies, highest among its mutual competitors.

Also driving MassMutual’s 2014 success was its growing network of financial professionals, who help people gain confidence by bringing clarity and solutions to some of the biggest financial challenges they face. MassMutual expanded that network by 6% over 2013 to more than 5,500 financial professionals at the end of 2014, an all-time high.

Daily News

LUDLOW — Renaissance Advisory Services, LLC announced its expansion and relocation to Ludlow. A ribbon-cutting ceremony was held recently with staff members, invited guests, and representatives of the East of the River 5 Town Chamber of Commerce in attendance. State Rep. Thomas Petrolati (D-Ludlow) performed the ceremony. According to managing director Werner Maiwald, Ludlow was selected due to the convenient access to current clients.

Renaissance Advisory Services, LLC is a fully independent financial-advisory firm that works with individual and corporate clients. The firm offers portfolio services such as 401(k), IRA, personal retirement, and distribution-planning services. It also offers gas and oil syndication, fixed income accounts, corporate buy/sell, corporate executive insurance, high-income disability planning, long-term care planning, and charitable giving plans.

The firm consists of two primary advisors, Werner Maiwald and Michael Hurst, who have a total of 65 years combined experience. The firm is presently seeking a third advisor. Gail Sherman, past president for the Greater Chicopee Chamber of Commerce, is the executive marketing director; Christine Maiwald serves as corporate administrator; and AnnMarie Gaudette is the receptionist.

“We are unique because we are long-term advisors; we are not day traders,” said Maiwald. “We only bring on a limited number of new clients each year, which allows us to fulfill our investment philosophy and maximize our service capabilities. The financial well-being of our clients is our ultimate goal.”

For more information, visit www.renadvisorysvcs.com.

Insurance Sections
Insurance Companies Enlist Help from Homeowners to Prevent Losses

CoverageIceDamDPart
When recalling the bizarre weather that descended on Western Mass. in 2011 — tornadoes in June, midsummer flooding, the freak pre-Halloween snowstorm — it’s easy to forget that, even absent all of that, the year would have been a challenging one for home insurers.

The reason? A January and February riddled with ice dams and roof collapses, thanks to snow that seemed to fall every other day for weeks on end, gradually building up the weight on houses and damming under the eaves, causing water to pour into homes.

“We paid a lot of claims. That was a big deal,” said Kevin Ross, vice president of Ross Insurance in Holyoke. But while the past few weeks have brought a similar onslaught of snowstorms, he doesn’t expect nearly as many claims this year.

“A lot of people are absolutely more attuned to this; everywhere I go, people are talking about getting a roof rake and cleaning off their roof,” he told BusinessWest. “People are well aware of ice dams and the problems they can cause. I just contacted a roofer to clean off my roof because ice is starting to build up in the gutter. In general, the population understands what can happen, and everyone is cleaning off the roof now.”

It’s a learned behavior being observed across the industry.

“We’ve had a couple of claims come in,” said Corey Murphy, president of First American Insurance in Chicopee. “Fortunately, it’s not as bad as it has been in the past, even with some of these strong storms we’ve had.”

John DiStefano of Preferred Mutual Insurance agreed.

“As I drive around, I see homes where people have used roof rakes to get some snow off around the edges, or they have people going up on the roof shoveling for them. That’s always a proactive approach,” said the personal-lines territory manager for Massachusetts and New Hampshire.

That’s good news for both homeowners and insurers, he said, considering that such events are covered by most basic plans. “Roof collapses and water damage, where water seeps into the home, is covered under most forms. That is a pretty common thing.”

Therefore, it’s good news for insurance companies — which implemented rate increases of 5% to 15% regionally after the 2011’s series of unfortunate events — that customers are increasingly taking matters into their own hands by keeping their roofs and gutters as clear of snow as possible.

But when it comes to winter home hazards, they say, roofs are only part of the picture.

Peak Problems

Typically, Ross said, homeowners facing winter roof damage don’t have to scramble to see if they’re covered.

“The standard policy doesn’t have to change to provide coverage of interior or exterior dmage caused by an ice dam, or even the collapse of a building,” he noted. “However, there are certain exclusions for the collapse of a fence, a patio, a swimming pool — those are not covered. Collapse of foundations or retaining walls, bulkheads, are not covered.”

Kevin Ross

Kevin Ross says homeowners have become more proactive about preventing roof damage during the winter, and insurance companies have become better at educating them.

But once an ice dam is reported, “right away, the insurance company will pay a reasonable amount to remove ice and snow from the roof to prevent further damage,” he explained. “But only once the damage has begun — we’re not going out to clean off everyone’s roof.”

The immediate drama of an ice dam, pouring water into interior spaces, can panic policyholders, Ross added. “They’re wondering, ‘what should I do?’ Call the insurance agent right away; they will only take one deductible until all the snow is gone from roof.”

That could encompass the entire winter, he noted. “Don’t be afraid that a week later you might have more water coming in. It’s considered one event until all the snow is off the roof. So, once it starts, once you notice water inside the house, call your agent right away.”

As for roof-collapse concerns, that’s a tricky area to navigate, because the weight of the snow isn’t always clear from a visual check, forensic meteorologist Steve Wistar noted at accuweather.com.

In the Northeast, he explained, roofs are generally designed to support 30 pounds per square foot, but some are built to support 40, 50, or even 100 pounds per square foot. Further complicating matters, that weight is determined by water content, not merely depth.

Specifically, dry, powdery snow weighs less than wetter snow, and its flaky texture makes it prone to drifting, which is ideal for roofs designed to handle drifting snow. But, over time, snow compacts and settles down, meaning the snow won’t be as deep, but the weight will be the same, Wistar said.

Finally, when temperatures rise and snow becomes rain, the snow already coating rooftops can become saturated with moisture, weighing it down. And even when the snow does begin to melt, it can refreeze around gutters and drains, trapping more melting water on the edges of the roof — which, of course, can cause ice dams.

Columbia Gas of Massachusetts recently issued yet another concern for homeowners regarding rooftop snow accumulation — specifically, a number of incidents involving large icicles and snow accumulation falling from rooftops onto natural-gas meters, causing gas-line ruptures and gas leaks.

The company noted that it’s important that natural-gas meters and exhaust vents for heating equipment and other appliances are free of snow and ice, as gas equipment requires adequate airflow for safe combustion — and proper venting of appliances — to prevent dangerous carbon-monoxide situations.

prevent ice dams

Recent winters in Massachusetts have seen brisk sales of roof rakes as homeowners try to prevent ice dams from forming.

Columbia Gas president Steve Bryant encouraged homeowners to use a broom — not a shovel — to clear ice and snow from gas meters, and to avoid kicking or hitting the gas meter to break away snow and ice.  “Don’t shovel snow up against your meter.  Be careful when using a snow blower or snow plow near your meter. Where possible, have a clear path to your gas meter in the event a technician or emergency responder should require access.”

Cold Snap

When protecting their homes from cold-related damage, Ross said, customers shouldn’t look outside only.

“Losses can occur if you don’t keep adequate heat inside the home,” he noted. “Sometimes, when you leave for a week in Florida, you figure, ‘I’ll just turn my thermostat down and save on energy costs,’ and you come back to find that a pipe froze and burst. That’s something else from a loss-control standpoint. You need to keep adequate heat in home to keep things from freezing. It’s important to maintain the heat at 60, 62 degrees so they don’t have that problem.”

DiStefano agreed. “Do everything you can to maintain temperature,” he told BusinessWest. “Also, if you’re going away, shut off the water. That way, if a pipe breaks, it’s not a major problem. It’s easy to do, but so many people don’t do that.”

Because home insurance covers personal liability in addition to property damage, he also encourages customers to keep sufficient ice melt handy to prevent slips and falls by the mailman, UPS driver, or neighbors.

“The policy does provide personal liability coverage for slip-and-fall types of claims,” Ross added. “The owner of the property has a responsibility to keep their walkways and driveways, safe for pedestrian traffic. That’s definitely another area people really need to be cognizant of right now.”

It’s not like winter necessarily poses more weather-related insurance hazards than the rest of the year; damage from warmer-weather events, like tornadoes and hurricanes, are typically covered, Ross said, although policyholders might want to check on whether they’re in a covered flood zone and, if not, whether they’d like to add that to their plan as well.

But cold-weather threats are typically slower-developing, DiStefano said, giving insurance clients a chance to prevent them with tools as simple as roof rakes and sidewalk salt.

“More and more companies, like Preferred Mutual, have our websites set up with information for the general public to look at,” he said, “and we talk about what to do during the winter months to prevent losses.”

That pleases Ross, who clearly recalls the surge of claims in early 2011, when roof collapses and ice dams caught too many Western Mass. residents off guard.

“It was huge,” he said. “But it’s not going to be quite the same this year from a claim perspective, because people are more proactive; they’ve learned from it. A lot of people are raking the snow off already, getting the snow out of the gutter before the next storm. You have to stay on top of it. It’s a big maintenance issue.”

And one with no end in sight, Bryant added. “With record snowfall over the past month,” he said, “this winter season continues to be a challenge for us all.”

Joseph Bednar can be reached at [email protected]

Insurance Sections
High-deductible Health Plans Find Fertile Soil

Jody Gross

Jody Gross says the percentage of insurance consumers using high-deductible plans is still small, but growing quickly.

Pay now or pay later?

Employers and consumers shopping for health insurance have to ask themselves a version of this question when considering the option known as high-deductible health plans (HDHPs), which offer lower premiums than traditional plans but much higher deductibles, or the expenses that must be paid out of pocket before the plan begins footing the bills.

HDHPs typically feature deductibles exceeding $1,200 for individuals or $2,400 for families — often by a lot. In fact, according to the 2014 Employer Benefits Survey conducted by the Kaiser Family Foundation Health Research & Educational Trust, the average deductible for individual coverage paired with a health savings account is $2,098, but 18% of workers have a deductible of $3,000 or more. For family coverage, deductibles average $4,059, with almost one-third topping $5,000.

“This makes for a potentially dramatic shift in patient behavior and thinking,” Leah Binder, president and CEO of the Leapfrog Group, wrote in Harvard Business Review. “In traditional plans, even if you have a deductible, you skim to the section of the bill that says ‘patient responsibility.’ It’s usually a nice, round co-pay like $25 or $50 — the same, predictable amount regardless of which services you received. In contrast, with an HDHP, the whole bill is yours to pay.”

Although HDHPs are not a new idea, Binder explained, they’ve received a jolt of life over the past decade, with George W. Bush’s administration pushing for employers to offer the option, and the Democratic-led Affordable Care Act greatly accelerating the adoption of such plans, as the new state insurance exchanges usually feature high-deductible options.

“The IRS has set up some specific qualifications for what constitutes a qualified high-deductible health plan,” said Jody Gross, vice president of Sales at Health New England. “We have a $2,000 high-deductible health plan for an individual, $4,000 for a family, and the premiums are typically much more affordable.

“In order for it to be a qualified plan,” he added, “by definition, all services need to go toward that deductible, whether it’s an inpatient stay, an office visit, prescription drugs … all services need to go toward that deductible. The exception is preventive services — your annual physical, a mammogram, things like that; the government has a list of items that don’t need to go toward that deductible. Even so, a person pays a lot out of pocket before the plan kicks in.”

Accompanying many HDHPs is a product called a health savings account (HSA), by which a plan enrollee — and, in some cases, his or her employer — contributes money tax-free to an account that can be used to pay healthcare expenses. Any unused balance at the end of the year is not lost, but rolls over into the next year.

High-deductible plans and health savings accounts go hand in hand and are often an effective way for consumers to take more control over their care by forcing them to weigh the actual cost of each treatment, visit, or medication, Gross said. “Health insurance — and healthcare in general — is expensive, so the federal government set these plans up, these health savings accounts, in order to drive people down that continuum of healthcare products.”

Meredith Wise, president of the Employers Assoc. of the NorthEast, said many employers are moving toward HSAs and high-deductible health plans.

“A lot of it is because of the rising premiums,” she noted. “As you look at the deductibles and the maximum out-of-pocket expenses of most plans these days, you’re just about at that high-deductible threshold, so going to high-deductible health plans is an easy move for companies to make.”

Seeking Savings

The national numbers bear out that trend. According to the Kaiser survey, one in five workers had an HDHP in 2013, up from nearly zero in 2006. Meanwhile, half of all firms with more than 5,000 workers now offer HDHPs.

“High-deductible plans are attractive to employers because they get to bear less of the insurance cost. Many economists also like the plans, because they’re supposed to make people spend more wisely on their healthcare,” noted Jason Millman in the Washington Post.

“The big question is whether employees are prepared to handle potentially big medical bills before they hit their deductible,” he continued, noting that enrollees in employer insurance typically say they’re happy with the services their health plans cover, “but they’re much less satisfied with what they’re paying out of their own pockets.”

That caution seems to be more prevalent in Massachusetts, Gross said.

“At Health New England, 5% to 6% of our membership is on high-deductible health plans,” he told BusinessWest. “In Western Mass., they haven’t taken off like wildfire. They may shortly, but they haven’t yet, because so many services go toward the deductible, and people aren’t willing to pay a lot less in monthly premiums to have all their prescription drugs and everything else go toward that deductible.”

Wise noted that Massachusetts was initially slow to approve HDHPs. “I think, when high-deductible health plans came out, the Division of Insurance was reluctant to approve a lot of them because of the concern over what the out-of-pocket costs could be for the workforce and people in the state, so they dragged their feet on allowing those to happen.”

But that’s changing, Gross said, noting that two or three years ago, high-deductible plans accounted for only 3% of Health New England’s offerings, about half what they are today. And a year or two from now, he expects the figure to be closer to 10% or 12%. “I do see high-deductible plans gaining more steam.

“I think employers are trying to partner with health-insurance plans to find affordable solutions,” he added. “Healthcare is expensive, and there are a lot of expensive medications out there. We all want the latest technologies, but those are expensive too. One way to think about these costs is to share them with individuals.”

In this way, he explained, HDHPs and HSAs fall under the broad category of consumer-directed health plans, which require patients to become much more actively involved in their own care because they’re always acutely aware of what it costs.

“They’re thinking, ‘do I need this service? Are there alternatives? Take prescription drugs, for example; people get tied into thinking, ‘I need this brand-name medicine.’ But if they engage in a conversation with their doctor about generic alternatives, maybe a generic will work in their situation. Another example would be someone with back problems. Do they go right in for surgery, or are there alternative therapies or physical therapy that might be effective? It’s really the consumer driving their own care.”

Employers might be moving toward high-deductible plans partly out of anxiety over the so-called ‘Cadillac tax,’ set to take effect in 2018, that will impose a 40% excise tax on the value of health-insurance benefits that exceed a certain threshold, starting with $10,200 for individuals and $27,500 for families, Binder noted.

“Employers are determined to avoid that tax, but that means slowing growth now or risk blowing the cap by 2018,” she wrote. “Employers used to hesitate to launch unpopular cost-cutting strategies like HDHPs so that they would remain competitive with plans offered by other employers. But pressure from the looming Cadillac tax is felt by all employers equally, so taking a risk on cost-cutting strategies now has less of a competitive disadvantage.”

Wise said the Affordable Care Act, for the most part, hasn’t scared employers, even small companies, off their current health plans, but the Cadillac tax is absolutely a concern.

“I think employers are concerned about the luxury tax coming up,” she said. “If premiums keep going up the way they are, and they would fall under the luxury tax, many of them are going to move to high-deductible health plans.

By All Accounts

At the same time, employers are finding more acceptance of HDHPs among individual consumers because of the combination of lower premiums and the availability of health savings accounts, which offer a number of tax savings, Gross said.

“As an example, I can deduct money from my paycheck and put it into my health savings account tax-free, and that money in the health savings account earns interest — some work like a regular bank account, and with others, you can invest the money. Those earn interest tax-free, and when you spend money [from the HSA] on qualified medical expenses, your payment is tax-free. That’s three ways, from a tax perspective, to save money.”

For consumers who don’t like being hit in the wallet for every single doctor visit and prescription up to their deductible, Health New England offers a hybrid plan — part of its “essential-products suite,” as Gross called it — that features lower premiums and higher deductibles (anywhere from $500 to $2,000) than traditional plans, but covers regular office visits and prescription drugs from the outset. “Because it’s not a qualified plan, you can’t have a health savings account with it, but people are migrating there; 30-40% of our business is in our essential-products suite.”

Gross uses a qualified HDHP and a health savings account himself and appreciates the flexibility it offers, he said. “I put money into it from my paycheck, and I use it as a way to save some money tax-free. I’ve used the savings account to pay for medical expenses — when I went to the doctor, instead of a co-pay out of pocket, I ran my card and paid the whole bill.”

These accounts are owned solely by the individual, and unfortunately, most employers choose not to contribute to them, he noted. “Some employers, a small percentage, may put money into health savings accounts to help employees get started. But the majority aren’t doing that.”

Companies, in fact, are more likely to opt for health reimbursement accounts, which the employer owns, and are typically a use-it-or-lose-it proposition; “if the person doesn’t use the health reimbursement account, the money goes back to the employer.”

Wise agreed, noting that “companies are moving to replace the HSAs, and many of the employers are not contributing to them.”

In short, employers are no different from individual consumers when it comes to seeking healthcare savings. And with high-deductible plans gaining acceptance against a backdrop of rising premiums for traditional plans, that trend looks likely to continue for the foreseeable future.

And that, for better or worse, puts the onus on patients to make decisions that are healthy for both their bodies and their bank accounts.

Joseph Bednar can be reached at [email protected]

Departments Incorporations

The following business incorporations were recorded in Hampden, Hampshire, and Franklin counties and are the latest available. They are listed by community.

BELCHERTOWN

Ludlow Eye Care, P.C., 245 Shea Dr., Belchertown, MA 01007. Katarzyna Babinski, same. Optometry.

Michael E. Madden Nonprofit Inc., 90 Old Enfield Road, Belchertown, MA 01007. Deborah Madden, same. Annual golf tournament fundraiser.

CHICOPEE

Paulo’s Salon Inc., 309 Front St., Chicopee, MA 01020. Rebecca Marie Paulo, 35 Woodcrest Dr., Chicopee, MA 01020. Beauty salon services.

Primar Group Inc., 165 Front St., Suite 3407, Chicopee, MA 01013. Jennifer Yanyuk, 148 Telegraph Ave., Chicopee, MA 01013. Marketing.

EAST LONGMEADOW

Lambert & Pryor Insurance Agency Inc., 595 North Main St., East Longmeadow, MA 01028. Mark A. Lambert, 33 Kimberly Dr., South Hadley, MA 01075. Insurance.

HOLYOKE

Paper City Music Shop Inc., 56 Suffolk St., Holyoke, MA 01040. Jose F. Dias, 53 Christopher Dr., Westfield, MA 01085. Musical instrument sales, lessons, and repairs.

LONGMEADOW

Live On Organ Donation Inc., 655 Longmeadow St., Longmeadow, MA 01106. Heather Hunt, same. Organ donor promotion.

LUDLOW

Kumi Ebihara, DMD, PC, 517 Indeal Lane, Unit 402, Ludlow, MA 01056. Kumi Ebihara, same. Dentistry.

R & J HVAC Inc., 1020 East St., Ludlow, MA 01056. Jose A. Salvador. Sheet metal fabrication.

PITTSFIELD

Mige Automotive Group Inc., 25 West Housatonic St., Pittsfield, MA 01201. George L Haddad, 150 Blythewood Dr., Pittsfield, MA 01201. Auto dealer.

WESTFIELD

MCV Inc., 988 Southampton Road, Suite, 4, Westfield, MA 01085. Michael Ventrice, 128 Wyben Road, Westfield, MA 01085. Auto repair.

SPRINGFIELD

Nexus Adjusting Inc., 203 Glenoak Dr., Springfield, MA 01129. Philip P. Ashton, same. Independent insurance adjusTerrace

WEST SPRINGFIELD

Kazak Inc., 19 Colton Ave., West Springfield, MA 01089. Semen Shapovalov, same. Trucking.

Patricks Chicopee Inc., 286 Edgewood Road, West Springfield, MA 01089. Sharon Gage, same. Bar and restaurant.

Chamber Corners Departments

ACCGS
www.myonlinechamber.com
(413) 787-1555
 
• Feb. 27: Outlook 2015 Luncheon, 11:30 a.m.-1:30 p.m., at the MassMutual Center, 1277 Main St., Springfield. The guest speaker will be Gov. Charlie Baker. He will be joined in the program by U.S. Rep. Richard Neal, who will remark on events at the federal level. Outlook is the area’s premier legislative event, attracting more than 700 guests. Area elected officials will also be in attendance to participate in this discussion of front-burner issues. Tickets are $50 for ACCGS members and $70 for general admission. Reserved tables of 10 are available. Reservations  are required. Contact Member Services Director Sarah Mazzaferro at [email protected]
 
• March 4: ACCGS Business@Breakfast, 7:15-9 a.m., at Chez Josef, 176 Shoemaker Lane, Agawam. The topic is “Hard Hats Required: The I-91 Viaduct Project.” Learn about the state reconstruction project and its local ancillary impacts, with a panel discussion featuring Al Stegman from the Mass. Department of Transportation, Chris Cignoli from the Springfield Department of Public Works, and Mary McNally from the Springfield Parking Authority. Salutes: TSM Design on its 30th anniversary and Revitalize Community Development Corp. on its new name and expanded services. Sponsored by United Personnel. Reservations are $20 for members in advance, $25 for members at the door, and $30 for general admission. Register online at www.myonlinechamber.com.

• Thursdays through March 26: ACCGS Leadership Institute 2015, 1-4 p.m., at the TD Bank Conference Center, 1441 Main St., Springfield, in partnership with Western New England University.
 
• March 11: ACCGS Speed Networking, 3:30-5 p.m., at Frank Webb’s Bath Center, 145 Performance Blvd., Springfield. Network in a fast-paced round-robin format, then stay for the After 5. This event is open only to members. Reservations are $20 for members, $25 at the door. Includes complimentary ticket to After 5. Register online at www.myonlinechamber.com.
 
• March 11: ACCGS After 5, 5-7 p.m., at Frank Webb’s Bath Center, 145 Performance Blvd., Springfield. Reservations are $5 for members, $10 for general admission. Register online at www.myonlinechamber.com.

• March 24:
ACCGS Pastries, Politics, and Policy, 8-9 a.m., at the TD Bank Conference Center, 1441 Main St., Springfield. For political and policy junkies. Reservations are $15 for members, $25 for general admission. Register online at www.myonlinechamber.com.
 
AMHERST AREA CHAMBER OF COMMERCE
www.amherstarea.com
(413) 253-0700
 
• March 26: Margarita Madness 2015, 5:30-7:30 p.m., at the Hadley Farms Meeting House, 41 Russell St., Hadley. Taste a variety of margaritas and vote for your favorites. This is a Division One competition between restaurant and business margaritas. Your votes will determine who will take home the coveted trophies. Business margaritas provided by Alden Credit Union, New England Promotional Marketing, Hadley Farms Meeting House, Country Nissan, Lord Jeffery Inn, TD Bank for Big Brothers Big Sisters of Hampshire County, Encharter Insurance, Applewood at Amherst, and many more to come. Restaurant margaritas provided by Bistro 63 at the Monkey Bar, Bread & Butter, Bridgeside Grille, Chandler’s Restaurant, the Pub, Lord Jeffery Inn, Hadley Farms Meeting House, Chez Josef, Johnny’s Tavern, and many more to come. Food provided by Emily’s Gourmet to Go, Something Special Catering, Pallazo Café, Glazed Donut Shop, Pop’s Biscotti, and Johnny’s Tavern. Tickets are $20 in advance and $25 at the door. For more information, contact the chamber at (413) 253-0700.
 
CHICOPEE CHAMBER OF COMMERCE
www.chicopeechamber.org
(413) 594-2101
 
• Feb. 25: February Business After Hours, 5-7 p.m., at Elms College, 291 Springfield St., Chicopee. Tickets: $10 for members, $15 for non-members.
 
• March 6: Shining Stars Banquet, 6:30-10 p.m., at the Castle of Knights, 1599 Memorial Dr., Chicopee. Business of the Year: DeJordy, Dugre, Croteau & Company, P.C.; Citizen of the Year: Andy Crane, A. Crane Construction; Chamber Volunteer of the Year: Jason Reed, Boys & Girls Club of Chicopee; Nonprofit Organization of the Year: Elms College. Tribute to Associated Industries of Massachusetts. Tickets: $60 per person.
 
• March 25: 21st Annual Table Top Expo and Business Networking Event, 4:30-7 p.m., at the Log Cabin Banquet and Meeting House, 500 Easthampton Road, Holyoke. Exhibitor cost: $125 for a table. Admission $10 in advance, $15 at the door. To register, contact the chamber at (413) 527-9414.
 
GREATER EASTHAMPTON CHAMBER OF COMMERCE
www.easthamptonchamber.org
(413) 527-9414
 
• March 25: 21st Annual Table Top Expo and Business Networking Event, 4:30-7 p.m., at the Log Cabin Banquet and Meeting House, 500 Easthampton Road, Holyoke. Exhibitor cost: $125 for a table. Admission is $10 in advance, $15 at the door. To register, contact the chamber at (413) 527-9414.
 
GREATER HOLYOKE CHAMBER OF COMMERCE
www.holycham.com
(413) 534-3376
  
• Feb. 24: How to Start and Maintain Your Business/Marketing Your Business, 5:30-7:30 p.m., at the Holyoke Chamber, executive conference room, 177 High St., Holyoke. Series Sponsors: PeoplesBank, Common Capital, Mass Cultural Council/the Artery, in partnership with Holyoke Creative Arts. What you need to know about designing a logo, branding your business, advertising opportunities, social media, and developing a website. Tickets cost $20. Call the Holyoke Chamber at (413) 534-3376 or visit holyokechamber.com to sign up.
 
GREATER NORTHAMPTON CHAMBER OF COMMERCE
www.explorenorthampton.com
(413) 584-1900
 
• Feb. 24: 2015 Table Top Orientation, noon to 1 p.m., at the chamber office, 99 Pleasant St., Northampton. For Table Top participants only. RSVP to (413) 584-1900.
 
• Feb. 26: Starting Your Own Business, 6-9 p.m., at the Business Growth Center, basement level, 1 Federal Street, Building 101, Springfield. Starting a small business requires more knowledge, skills, perseverance, and planning than meets the eye. This three-hour workshop will help you clearly understand the details, challenges, opportunities, and rewards of owning and operating your own business through the real-life experiences of several successful entrepreneurs. This course is a suggested prerequisite for our Business Planning workshop. Tickets cost $25. RSVP to Len Gendron, SCORE Western Massachusetts, at (413) 785-0314, or e-mail contact.[email protected]
 
• March 3: Build Your Marketing Toolkit Seminar, 5:30-8 p.m., at the Business Growth Center, basement level, 1 Federal Street, Building 101, Springfield. Attendees of this presentation will learn what marketing really is (and isn’t), how marketing has changed in ways that benefit small businesses, the importance of setting goals and objectives for their marketing efforts, and the 4 Pillars of Marketing Success, a framework that shows how different marketing activities all fit together, and will help small businesses reflect on their own marketing program. Start to build a foundation of marketing knowledge, from which you can build more effective campaigns to help your business or organization grow. Cost: free. RSVP to Len Gendron, SCORE Western Massachusetts, at (413) 785-0314, or e-mail contact.[email protected].
 
• March 4: Arrive @ 5, 5-7 p.m., at Fitzwilly’s, 23 Main St., Northampton. Arrive when you can, Stay as long as you can. A casual mix and mingle with your colleagues and friends. Sponsored by Thornes Marketplace, Grogan Speer, and ESB Financial Services. Tickets: $10 for members.
 
• March 6: 2015 Annual Meeting, noon to 2 p.m., at Union Station Banquets, 125 Pleasant St., Northampton. A fun meeting with your chamber colleagues. Play Jeopardy; we’ll test your knowledge of our members. A fun wrap-up of 2014 and preview of 2015, honoring our volunteers. Sponsored by PeoplesBank. Tickets: $35 per person for chamber members.
 
• March 13: Microsoft Excel: Tips, Tricks, and Shortcuts, 9-11 a.m., at the chamber office, 99 Pleasant St., Northampton. Learn tips and tricks no one ever teaches you from the trainers at Pioneer Training. This workshop will present our favorite tips, tricks, and shortcuts that we have collected and developed over 15 years of teaching and using Microsoft Excel. Participants are encouraged to bring laptops and follow along with the instructor, but this is not required. Admission: $20 for members, $30 for non-members.
 
• March 17: 35th Annual St. Patrick’s Day Breakfast, 7:30-9 a.m., in the Hotel Northampton Grand Ballroom. Also, Join us at Fitzwilly’s for the annual after-breakfast toast and for the laying of the wreath at the Daley and Halligan memorial stone on the former state hospital grounds. Tickets: $20 per person. Tables of 10 also available.
 
• March 25: 21st Annual Table Top Expo and Business Networking Event, 4:30-7 p.m., at the Log Cabin Banquet and Meeting House, 500 Easthampton Road, Holyoke. Exhibitor cost: $125 for a table. Admission $10 in advance, $15 at the door. To register, contact the chamber at (413) 584-1900.
 
GREATER WESTFIELD CHAMBER OF COMMERCE
www.westfieldbiz.org
(413) 568-1618
 
• March 2: Mayor’s Coffee Hour, 8-9 a.m., at Armbrook Village, 551 North Road, Westfield. Join us for our monthly Mayor’s Coffee Hour with Westfield Mayor Dan Knapik. This event is free and open to the public. Call Pam at the chamber office at (413) 568-1618 to register for this event so we may give our host a head count.
 
• March 13: March Breakfast, 7-9 a.m., at Westfield State University, 577 Western Ave., Westfield. Platinum sponsor: Westfield Bank. Gold sponsor: Westfield Gas & Electric. Silver sponsor: FieldEddy Insurance. For more information or to donate a raffle prize, call the Chamber office at (413) 568-1618.
 
• March 18: March After 5 Connection, 5-7 p.m., at Noble Primary Care, 57 Union St., Westfield. Bring your business cards and make connections. Refreshments will be served. Tickets: $10 for members, $15 cash for non-members. To register, call Pam at the Chamber office at (413) 568-1618.
 
NORTHAMPTON AREA YOUNG PROFESSIONAL SOCIETY
www.thenayp.com
(413) 584-1900
 
• March 7: Full Moon Snowshoeing, 6:30 p.m. Join us for a full-moon snowshoe hike at Hilltop Orchards in Lenox. We will be led on an interactive, 90-minute journey that includes a bonfire, wine tasting, and entertainment. Dress for the weather, and bring a light and some water. The event costs $10 and includes a tasting of six Furnace Brook wines (if you are 21 or over). Bring your own snowshoes or rent them for $15. RSVP by March 1 by joining our Facebook event.
 
PROFESSIONAL WOMEN’S CHAMBER
www.professionalwomenschamber.com
(413) 755-1310
 
• March 18: Professional Women’s Chamber Tabletop Expo/Luncheon,
11:30 a.m.-1 p.m., at Storrowton Tavern, Carriage House, 1305 Memorial Ave., West Springfield. Featuring Tracy Noonan of Wicked Good Cupcakes and contestant on ABC’s Shark Tank. Reservations are $25 for PWC members, $35 for general admission. Register online at www.myonlinechamber.com.

WEST OF THE RIVER CHAMBER OF COMMERCE
www.ourwrc.com
413-426-3880
 
• Feb. 25: Legislative Breakfast, 7-9 a.m., at Storrowton Tavern, 1305 Memorial Ave., West Springfield. The breakfast will feature a panel of various legislators: State Sens. James Welch and Donald Humason, Agawam Richard Cohen, and West Springfield Mayor Edward Sullivan. Tickets: $25 for members, $30 for non-members. For more information on ticket sales, contact the chamber office at (413) 426-3880 or e-mail [email protected].
 
YOUNG PROFESSIONAL SOCIETY OF GREATER SPRINGFIERLD
www.springfieldyps.com
 
• March 14: 2015 YP Cup Dodgeball Tournament, at Springfield College, 263 Alden St., Springfield. To register a team (up to eight players, two must be of the opposite sex ) or an individual, visit springfieldyps.com/2015-dodgeball-individual-registration-form. E-mail questions to [email protected]. Reception to follow at Nathan Bill’s Bar & Grill, 110 Pond Road, Springfield.
 
• March 19: March Third Thursday, 5-8 p.m., at the Storrowtown Meeting House and Carriage House, 1305 Memorial Ave., West Springfield. This event is open to everyone. Invite your friends. Food and cash bar. Admission: free for YPS members, $10 for non-members.

Departments People on the Move

United Personnel announced the promotion of two staff members, as well as the addition of a new senior staffing consultant:

Jennifer Atwater

Jennifer Atwater

Jennifer Atwater, Assistant Vice President of Operations for Hampshire and Franklin counties, has been promoted to Vice President of Operations for these regions plus Berkshire County. A graduate of Massachusetts College of Liberal Arts, her duties will include staff management, client and candidate relations, recruitment, and business development. As a member of the United Personnel team for 15 years, Atwater brings a wealth of human-resources knowledge and recruiting expertise to her new role. In addition to her work at United Personnel, she serves as an ambassador to the Holyoke Chamber of Commerce and is a member of the Human Resources Roundtable for Associated Industries of Massachusetts;

Becky Ramah

Becky Ramah

• Assistant Vice President of Information Technology Becky Ramah has been promoted to Vice President of Information Technology and Communications. Ramah has been with United Personnel for 21 years in a variety of progressively responsible roles, including recruitment, placement, and on-site project management. Ramah’s new role encompasses all information-technology operations as well as social media and marketing. She is a graduate of UMass and serves on the board of directors of Womanshelter/Companeras; and



Halina Dumas

Halina Dumas

Halina Dumas joins the team as a Senior Staffing Consultant. Dumas, a graduate of UMass Amherst, has 15 years of staffing-industry experience in professional, accounting, and administrative placement for a national firm. She will be overseeing placements for both large and small clients in Hampden, Hampshire, and Franklin counties.
•••••
Dr. Charlotte Boney, a nationally recognized pediatric endocrinologist and physician educator, has been named to the position of Tufts University School of Medicine chair of Pediatrics at Baystate Health and vice president of the Pediatric Service Line at Baystate Children’s Hospital. Before coming to Baystate Children’s Hospital, Boney was director of the Division of Pediatric Endocrinology in the Department of Pediatrics at Hasbro Children’s Hospital in Providence, and professor of Pediatrics at Warren Alpert Medical School of Brown University. “I am thrilled to be joining Baystate. Baystate Children’s Hospital has a proven track record in delivering state-of-the-art clinical care, but it is the department’s commitment to serving the community’s children and their families, and to training future pediatricians, which really attracted me to this position,” she said. Boney attended the University of the South in Sewanee, Tenn. and the University of Tennessee College of Medicine in Memphis, where she was a member of the Alpha Omega Alpha Honor Medical Society. She completed her internship and residency at Johns Hopkins Hospital in Baltimore and a fellowship in pediatric endocrinology at the University of North Carolina at Chapel Hill. She joined the faculty at Brown University in 1994 and became program director of the fellowship in Pediatric Endocrinology in 2003 and director of the Division of Endocrinology in 2005. She received numerous teaching awards at Brown, including the Dean’s Teaching Excellence Award every year from 2004 to 2011 and again in 2013. Boney also has a distinguished research career, supported by National Institutes of Health funding, during which she focused on the biology of adipocyte (fat-cell) development. She has also conducted clinical research in pediatric obesity and diabetes. Additionally, she has served on numerous hospital, university, regional, and national committees. Boney’s professional memberships include the Endocrine Society, the Pediatric Endocrine Society (for which she served on the board of directors), the Society for Pediatric Research, the Obesity Society, and the American Pediatric Society. She recently joined the sub-board in pediatric endocrinology at the American Board of Pediatrics. She has also authored some 40 scholarly publications, including peer-reviewed journals and abstracts, and is the author of several textbook chapters. She also serves as a member of the editorial board of the American Journal of Physiology, Endocrinology and Metabolism. “It is my hope in my new role at Baystate Children’s Hospital to expand clinical programs, strengthen education programs, and generate new knowledge in pediatric medicine,” she said.
•••••
Kevin Joyce

Kevin Joyce

After a stint working as a senior member of IBM’s Business Analytics Division in the Boston area, Holyoke native Kevin Joyce has returned to the Pioneer Valley and taken a position at Webber & Grinnell Insurance. Joyce began his insurance career in 2005 with Phillips Insurance of Chicopee. In his five years at Phillips, he built a significant book of business comprised of property owners, manufacturers, restaurants/hospitality, contractors/sub-contractors, and technology operations. “I’m very excited to be back in the community I love, working with a great firm and clients that I’m passionate about,” Joyce said. Added Mathew Geffin, vice president of Business Development, “we are very excited that Kevin is joining the team at Webber & Grinnell. Kevin is a son of the Pioneer Valley and understands the values and needs of our business community.” As one of the largest insurance agencies in Western Mass., Webber & Grinnell currently serves more than 5,000 automobile and homeowner policyholders, and insures nearly 900 businesses throughout the region.
•••••
Mark Goggins has joined Ostberg & Associates, the Northampton-based financial-services and insurance firm. Goggins brings more than 20 years of experience in the mortgage business with Mortgage Master and Applied Mortgage Services, as well as earlier work history with John Alden Insurance and Goggins Real Estate. “We couldn’t be more thrilled to bring Mark to our team,” said company President Robert Ostberg. “Mark’s integrity, his reputation for building and maintaining personal and professional relationships, and his deep commitment to the community will help Ostberg & Associates continue to provide exceptional service to our clients and our community.” Goggins graduated from UMass with a degree in political science. He has served as a coach with the Northampton Recreational Department and the Suburban Basketball league, and is currently on the board of Nonotuck Resource Associates.
•••••
Monson Savings Bank has announced the following:
Carolyn Weeks

Carolyn Weeks

Carolyn Weeks has been promoted to Branch Manager of the Wilbraham office. Weeks began her career at Monson Savings in 2007 as a part-time customer service associate while still in college. In 2009, she came back to the bank and has risen through the ranks to customer service associate supervisor, assistant branch manager, and now branch manager. She is a UMass graduate with a bachelor’s degree in business administration; and



Anthony Jianaces has been promoted to Branch Manager of the Hampden office. Jianaces joined the bank in 2012, also as a part-time customer service associate. He has since been promoted to assistant branch manager and now branch manager. He is a registered financial representative and holds his series 7, series 66, and insurance licenses. He is a graduate of Stonehill College with a bachelor’s degree in business administration. “I am extremely pleased to announce these promotions,” said Steve Lowell, president of Monson Savings Bank. “Carolyn and Anthony are both very talented and impressive young professionals who have already made significant contributions to the success of Monson Savings.”
Anthony Jianaces

Anthony Jianaces

Court Dockets Departments

The following is a compilation of recent lawsuits involving area businesses and organizations. These are strictly allegations that have yet to be proven in a court of law. Readers are advised to contact the parties listed, or the court, for more information concerning the individual claims.

CHICOPEE DISTRICT COURT
Belmont Laundry Inc. v. Michael’s Pasta in the Pan and River Road Corp.
Allegation: Breach of contract and failure to pay for services rendered: $8,375
Filed: 1/29/15

FRANKLIN SUPERIOR COURT
John Doe v. Allen Chase Foundation d/b/a Eaglebrook School and Andrew Chase
Allegation: Breach of contract and failure to provide a safe academic environment when plaintiff was attacked by members of the hockey team causing severe personal injury: $100,000+
Filed: 12/17/14

GREENFIELD DISTRICT COURT
Leader Home Center Inc. v. Charles Cresta d/b/a Raven Construction
Allegation: Non-payment for goods and services: $6,228.11
Filed: 12/10/14

Vend Lease Co. Inc. v. Edward Wierzbowski, Arts Block, LLC, Global American Television Inc. and Puskin, LLC
Allegation: Defendants are indebted to the plaintiff based upon a debt on judgment: $19,094.92
Filed: 12/17/14

HAMPDEN SUPERIOR COURT
Cadlerock III, LLC v. Pisa Granite & Marble, LLC, Pedro Caceres, Creations Factory, LLC
Allegation: Suit upon a Connecticut judgment: $839,000
Filed: 1/12/15

NWS Corp. v. Sergio Bonavita and Westfield Brewing Co., LLC
Allegation: Breach of commercial lease: $85,838
Filed: 1/21/15

PALMER DISTRICT COURT
Ali Syed v. Balise Motor Sales Co., James Balise Jr., and Steven M. Mitus
Allegation: Failure to pay wages: $25,000+
Filed: 1/21/15

Shemin Nurseries Inc. v. CSL Inc. and Nancy Barroso Rodrigues
Allegation: Default on term note: $7,171.69
Filed: 1/23/15

SPRINGFIELD DISTRICT COURT
Bass Spine and Rehabilitation, LLC v. Peerless Insurance Co.
Allegation: Defendant failed to make PIP payments: $967.28
Filed: 1/5/15

Daily News

SPRINGFIELD — Cathedral High School and Holyoke Catholic High School will be merged into a new, regional Catholic High School under a plan announced yesterday by Mitchell Rozanski, bishop of the Diocese of Springfield.

While the site of the merged school has not been determined, Springfield Mayor Domenic Sarno and other Cathedral supporters are still pushing for the school to be rebuilt on the tornado-damaged Surrey Road location where Cathedral had been located.

“No concepts other than a new regional school have been decided,” Rozanski said, noting that Surrey Road is one of several options that will be investigated. The bishop wants the two schools’ students to be merged in a temporary location by the fall of 2016, and for a permanent school to be completed by the fall of 2017, adding that insurance money from the tornado, plus $29 million in Federal Emergency Emergency Management Agency aid, will fund the construction.

“The city of Springfield has supported Cathedral at its temporary home in Wilbraham by providing over $1 million of support in busing as well as assisting with locations for athletic practices and events. We will continue to support Cathedral as long as rebuilding on Surrey Road remains the plan,” Sarno said. “I am hopeful that Bishop Rozanski and the diocese will live up to their commitment made by Bishop [Timothy] McDonnell to rebuild Cathedral, where it belongs, on Surrey Road. The extended Cathedral family and neighborhood deserve nothing less.”

U.S. Rep. Richard Neal agreed, noting in a statement that “my belief that Surrey Road is the best and only location for that facility has not changed. Simply put, when I sought federal assistance from FEMA following the tornado in June 2011, I did so with the understanding that Cathedral High School would be rebuilt on its original site in East Forest Park. That was the purpose of securing public disaster assistance.”

He continued, “it has been nearly four years since the tornado touched down on Surrey Road, and during that time the Cathedral family has been extraordinarily patient and supportive. We have given the diocese space and allowed them to do their due diligence. I don’t think it is unreasonable to suggest that we now deserve answers. The history of Springfield and Cathedral are intertwined, and it is hard to imagine one without the other. That is why I will continue to support the effort to rebuild the regional high school in East Forest Park. In my opinion, it remains the only logical site.”

Since the June 1, 2011, tornado severely damaged Cathedral, its 400 students were relocated to the former Memorial School in Wilbraham, where the diocese has been renting space; enrollment has since declined to just over 200. Meanwhile, Holyoke Catholic was forced to move from its namesake city in 2002 when its building was declared unsafe. After setting up at the former St. Hyacinth College and Seminary in Granby for four years, the school, which has about 250 students, moved into the former Assumption School on Springfield Street in Chicopee, opposite Elms College, in 2006.

Daily News

NORTHAMPTON — Mark Goggins has joined Ostberg & Associates, the Northampton-based financial-services and insurance firm. Goggins brings more than 20 years of experience in the mortgage business with Mortgage Master and Applied Mortgage Services, as well as earlier work history with John Alden Insurance and Goggins Real Estate.

“We couldn’t be more thrilled to bring Mark to our team,” said company President Robert Ostberg. “Mark’s integrity, his reputation for building and maintaining personal and professional relationships, and his deep commitment to the community will help Ostberg & Associates continue to provide exceptional service to our clients and our community.”

Goggins graduated from UMass with a degree in political science. He has served as a coach with the Northampton Recreational Department and the Suburban Basketball league, and is currently on the board of Nonotuck Resource Associates.

Agenda Departments

Chicopee Chamber CEO Luncheon
Feb. 11: The Greater Chicopee Chamber of Commerce will present its first CEO luncheon of 2015 from 11:45 a.m. to 1 p.m. at the Collegian Court Restaurant, 16 Park St., Chicopee. The speaker will be Elizabeth Barajas-Román, CEO of the Women’s Fund of Western Mass. Barajas-Román has been a leader in progressive movements, including advocating at the national level for the health and rights of immigrant women and their families. Most recently, she was a manager at the Pew Charitable Trusts, where she directed a portfolio of partners that campaigned for state and federal policy change to improve government performance on issues that impact children’s health. Barajas-Román brings a background in impactful philanthropy, data-driven strategy design, fund-raising through philanthropic partnerships, creating coalitions, and mobilizing partners. Previously, she served as the director of Policy at the National Latina Institute for Reproductive Health and directed the organization’s Washington, D.C. office. Barajas-Román was frequently invited to be a voice in national-policy discussions at the White House and on Capitol Hill. She is a graduate of Oberlin College and received her master’s degree in international policy from Harvard University. To register for the luncheon, visit ‘Upcoming Events’ on the chamber’s website, www.chicopeechamber.org. The cost is $25 for chamber members and $30 for non-members.

‘Pink in the Rink’
Feb. 21: Noble Hospital is the major sponsor the Springfield Falcons’ “Pink in the Rink” event against the Portland Pirates. This annual event helps to raise funds for and awareness of breast cancer. Falcons players wear special pink jerseys that will be autographed and auctioned off after the event. Visit www.ebay.com/usr/springfieldfalcons to bid on the pink jerseys after the game. In addition to the hockey game, breast-cancer survivors will be honored, there will be giveaways and raffles, and Noble Hospital will provide an information booth. Members of a support group, the Pink WAY, will also attend. Noble Hospital’s Center for Comprehensive Breast Health, under the direction of Dr. Steven Schonholz, provides a wide range of options and services in a single location. Pink bracelets will be available for donations at the Noble table; funds raised will go towards Noble’s breast-cancer awareness programs and to help local patients going through treatments. Area residents can support Noble Hospital by purchasing tickets to the game at give.noblehospital.org/pinkintherink. For more information, contact the hospital’s Community Development Office at [email protected] or (413) 568-2811, ext. 5520.

West of the River Chamber Legislative Breakfast
Feb. 25: The West of the River Chamber of Commerce announced that it will stage its Legislative Breakfast, an event that brings members and non-members together for a morning of breakfast and legislative updates, from 7 to 9 a.m. at the Storrowton Tavern Carriage House in West Springfield. Attendees will have the opportunity to connect with local business people over breakfast, and later will enjoy an informational session presented by a panel of legislators including state Sens. Donald Humason and James Welch, state Rep. Michael Finn, Agawam Mayor Mayor Richard Cohen, and West Springfield Mayor Edward Sullivan. Political consultant Anthony Cignoli will emcee the event and offer economic updates. Sponsors for the event are Health New England, OMG, the Insurance Center of New England, Ormsby Insurance, and Spherion. The cost is $25 for members, $30 for non-members. For more information, call the chamber office at (413) 426-3880.

Greater Westfield Chamber Legislative Luncheon
Feb. 27: The Greater Westfield Chamber of Commerce, which serves Blandford, Chester, Granville, Huntington, Montgomery, Russell, Southwick, Tolland, Westfield, and Woronoco, will present its second annual Legislative Luncheon at Tekoa Country Club. Invited state legislators include Sens. Benjamin Downing and Donald Humason and Reps. Nicholas Boldyga, Peter Kocot, Stephen Kulig, William Pignatelli, and John Velis. A host of sponsorship opportunities are still available. Tickets for the event are $25 for chamber members and $35 (paid in advance) for non-members. For more information on tickets and sponsorships, call the chamber at (413) 568-1618.

PAWSCARS Fund-raiser
Feb. 28: Dakin Humane Society will present a fund-raising event at the MassMutual Center in Springfield that will affectionately spoof Hollywood, the Oscars, and red-carpet fashion. Dubbed “The PAWSCARS & Red Carpet Fashion Parade,” the show will be emceed by Ashley Kohl and Seth Stutman, hosts of Mass Appeal on WWLP-22News. Beginning with a VIP Reception at 6 p.m. and a plated dinner at 7 p.m., the evening will also include a red-carpet fashion parade featuring local people of prominence, accompanied by rescue dogs (among them former Dakin dogs, now adopted). Short videos of animals recreating iconic moments in cinematic history, created by members of the public, will also be screened during the evening. “We’re looking forward to presenting a one-of-a-kind event with the PAWSCARS,” said Dakin Executive Director Leslie Harris. “We’re blending fashion, fun, and film with a healthy dose of humor for an unforgettable night. Plus, as our major fund-raising event of the year, it will be a terrific opportunity for our supporters to come together and enjoy themselves while providing much-needed aid for the many animals in our care.” With a targeted audience of 500, The PAWSCARS is Dakin’s most ambitious fund-raising event in its 45-year history. Tickets for the event are available at www.dakinhumane.org for $125 per person (dinner and show) or $50 (show only). Corporate sponsors for the PAWSCARS include Baystate Health, Piepul’s Camera Center, Clinical & Support Options, United Personnel, C.A.R. Data Management and Program Evaluation Services, Hampden Bank, and Robinson Donovan. The Republican, Reminder Publications, WMAS, the Daily Hampshire Gazette, and the Recorder are among the media sponsors. Visit www.dakinhumane.org for more information about the event.

Difference Makers
March 19: The sixth annual Difference Makers award program, staged by BusinessWest, will be held at the Log Cabin Banquet & Meeting House. Difference Makers is a program, launched in 2009, that recognizes groups and individuals that are making a difference in this region. The class of 2015 is profiled in this issue. Tickets cost $60 per person, and tables of 10 are available. Go HERE to order, or call (413) 781-8600, ext. 10, or e-mail [email protected].

40 Under Forty
June 18: The ninth annual 40 Under Forty award program, staged by BusinessWest, will be held at the Log Cabin Banquet & Meeting House. Details on the event, which honors the region’s most accomplished and civic-minded professionals under age 40, will be published in upcoming issues. The class of 2015 will be revealed and profiled in the April 20 issue.

Departments Picture This

Send photos with a caption and contact information to: ‘Picture This’ c/o BusinessWest Magazine, 1441 Main Street, Springfield, MA 01103 or to [email protected]

SCCC-Capital-Camp-Bankers

Transforming Cancer Care

Mercy Medical Center recently announced that Westfield Bank and the Chicopee Savings Bank Charitable Foundation have pledged gifts of $150,000 and $100,000, respectively, to Transforming Cancer Care, the capital campaign for the Sr. Caritas Cancer Center, located at the hospital. From left, Bill Wagner, president of Chicopee Savings Bank; Diane Dukette, vice president of Fund Development for the Sisters of Providence Health System; and James Hagan, president and CEO of Westfield Bank, check on the progress of the $15 million project to expand the cancer center.





TSM20TSM32TSM2

Thirty Years and Still Growing

TSM Design, a brand-development, marketing, and design firm located in the historic Stearns Building in downtown Springfield, recently celebrated 30 years in business. Owner Nancy Urbschat has been with the agency for all but three months of the 30 years, and 2015 also marks the anniversary of her purchase of TSM Design 10 years ago. Urbschat said 2014 was a banner year for the company, with the opening of a second office in the historic G. Fox building in downtown Hartford and a host of new clients, including the city of Hartford, the Insurance Center of New England, White Lion, and Fathers & Sons. “I know it’s early in the year, but I think 2015 will be even stronger,” she added. Top: Urbschat, right, with Janet Bennett, marketing director, and Brittany Arita, designer, of TSM Design. Middle: Janet and Mark Bennett. (Photos by Chris Marion)

Daily News

MONSON – Monson Savings Bank has announced the promotions of Carolyn Weeks to branch manager of the Wilbraham office, and of Anthony Jianaces to branch manager of the Hampden office.

Weeks began her career at Monson Savings in 2007 as a part-time customer service associate while still in college. In 2009, she came back to the bank and has risen through the ranks to customer service associate supervisor, assistant branch manager, and now branch manager. She is a UMass graduate with a bachelor’s degree in business administration.

Jianaces joined the bank in 2012, also as a part-time customer service associate. He has since been promoted to assistant branch manager and now branch manager. He is a registered financial representative and holds his series 7, series 66, and insurance licenses. He is a graduate of Stonehill College with a bachelor’s degree in business administration.

“I am extremely pleased to announce these promotions,” said Steve Lowell, president of Monson Savings Bank. “Carolyn and Anthony are both very talented and impressive young professionals who have already made significant contributions to the success of Monson Savings.”

Daily News

NORTHAMPTON — After a stint working as a senior member of IBM’s Business Analytics Division in the Boston area, Holyoke native Kevin Joyce has returned to the Pioneer Valley and taken a position at Webber & Grinnell Insurance.

Joyce began his insurance career in 2005 with Phillips Insurance of Chicopee. In his five years at Phillips, he built a significant book of business comprised of property owners, manufacturers, restaurants/hospitality, contractors/sub-contractors, and technology operations.

“I’m very excited to be back in the community I love, working with a great firm and clients that I’m passionate about,” Joyce said.

Added Mathew Geffin, vice president of Business Development, “we are very excited that Kevin is joining the team at Webber & Grinnell. Kevin is a son of the Pioneer Valley and understands the values and needs of our business community.”

As one of the largest insurance agencies in Western Mass., Webber & Grinnell currently serves more than 5,000 automobile and homeowner policyholders, and insures nearly 900 businesses throughout the region.

Chamber Corners Departments

AFFILIATED CHAMBERS OF COMMERCE OF GREATER SPRINGFIELD
www.myonlinechamber.com
(413) 787-1555
 
• Jan. 28: January 2015 Lunch & Learn, 11:30 a.m. to 1 p.m., at Springfield College (Dodge Room in Flynn Campus Union), 263 Alden St., Springfield. The event topic is “Question 4: Mandated Sick Leave … Now What?” presented by Skoler, Abbott & Presser, P.C. Core concepts discussed include who is eligible and who isn’t, what it means for your workforce, and the subtle nuances of the law. Sponsored by Skoler, Abbott & Presser, P.C. Tickets are $25 for members, $35 general admission. For more information, contact Sarah Mazzaferro at (413) 755-1313.
 
• Feb. 4: Business@Breakfast, 7:15-9 a.m., at Crestview Country Club, 281 Shoemaker Lane, Agawam. Featuring: “You’re a Piece of Work! Celebrate Joy, Passion, and Influence,” presented by Dr. Steve Sobel, humorist and motivational speaker. Saluting: FIT Solutions — 10th anniversary; GZA GeoEnvironmental — 50th anniversary; and Shriners Hospitals for Children — 90th nnniversary. Sponsored by United Personnel. Reservations are $20 for members (in advance, $25 members at the door), $30 general admission. Reservations may be made online at www.myonlinechamber.com.
 
• Feb. 12-March 26: Leadership Institute 2015, to be staged Thursdays, 1-4:30 p.m., between Feb. 12 and March 26. The opening session will be held at Sheraton Springfield, One Monarch Place, Springfield, and all remaining sessions will be held at TD Bank Conference Center, 1441 Main St., Springfield. In partnership with Western New England University, this seven-week program is designed to teach mid- and upper-level managers the crucial thinking and problem solving skills needed to enable them to be effective leaders in service to the community and in their workplaces and designed to develop high energy and high involvement leadership. Sponsored by MassMutual with scholarship support from the Irene E. and George A. Davis Foundation. For information, contact Kara Cavanaugh at [email protected].
 
AMHERST AREA CHAMBER OF COMMERCE
www.amherstarea.com
(413) 253-0700

• Jan. 29: Chamber After 5, 5-8 p.m., at artALIVE, 35 South Pleasant St., Amherst. Ever try a Wine & Paint night? Here’s your chance to do so. Don’t know how to paint? Who cares, neither do we. We’re all on the same level, folks — that’s why we will have an instructor. Admission is $20, and the price includes wine and two and a half hours with a personal instructor.
 
GREATER CHICOPEE CHAMBER OF COMMERCE
www.chicopeechamber.org
(413) 594-2101
 
• Jan. 28: January Business After Hours,  5-7 p.m., at H & R Block, 1475 Memorial Dr., Chicopee. Tickets are $10 for members, $15 for non-members.

• Feb. 11: CEO Luncheon, 11:45 a.m. to 1 p.m. Hosted by Collegian Court Restaurant, 89 Park St., Chicopee.
Tickets are $25 members, $30 for non-members.

• Feb. 18: February Salute Breakfast & Annual Meeting, 7:15-9 a.m., at the MassMutual Learning & Conference Center, Chicopee. Tickets are $23 for members, $29 for non-members.
 
GREATER EASTHAMPTON CHAMBER OF COMMERCE
www.easthamptonchamber.org
(413) 527-9414
 
• Feb. 9: Getting Down to Business about Business, 8-9 a.m., on the second Monday of each month.  Mayor Karen Cadieux will be hosted by one of Easthampton’s businesses for casual question-and-answer sessions.
 
• Feb. 14: Second annual Easthampton WinterFest, starting at 11 a.m. The Nashawannuck Pond Steering Committee and Greater Easthampton Chamber of Commerce invite you to the second annual Easthampton WinterFest. This community-wide event features family-friendly winter activities held throughout the day, featuring an historical ice harvest on Nashawannuck Pond, horse-drawn wagon rides, snowshoeing, snow sculpture, a chili cook-off, a community bonfire, and much more. There will also be winter-themed indoor activities for all ages. Most events are free or by donation. A lineup of the day’s events will be posted on www.nashawannuckpond.org.
 
GREATER HOLYOKE CHAMBER OF COMMERCE
www.holycham.com
(413) 534-3376
 
• Jan. 30: Legislative Coffee Hour, 7:45-9 a.m., at the Summit View Banquet House, 500 Northampton St., Holyoke. Speakers will be state Sen. Donald Humason and state Rep. Aaron Vega. Tickets are $25 for members with reservations, $35 for non-members and at the door. Price includes a continental breakfast.
 
• Feb. 3: “How to Start and Maintain Your Business: Staff – Hiring and Firing,” 5:30-7:30 p.m., at the chamber conference room. This program, the latest in a series, will provide all you need to know about employee handbooks, insurance, performance evaluation, job descriptions, sexual harassment, sensitivity training, and human resources. Tickets are $20. Series sponsors: PeoplesBank, Common Capital, Mass Cultural Council/the Artery in partnership with the Holyoke Creative Arts. Call the chamber at (413) 534-3376 or sign up online at holyokechamber.com.
 
• Feb. 18: Chamber After Hours, 5-7 p.m. Business networking event includes complimentary appetizers, 50/50 raffle, and door prizes. Sponsored and hosted by Gary Rome Hyundai, 1000 Main St., Holyoke. Tickets are $10 for members, $15 for the public. Call the chamber at (413) 534-3376 or sign up online at holyokechamber.com.
 
• Feb. 24: “How to Start and Maintain Your Business: Marketing Your Business,” 5:30-7:30 p.m., at the chamber conference room, 177 High St. This program, the latest in a series, will provide all you need to know about designing a logo, branding your business, advertising opportunities, social media, and developing a website. Tickets are $20. Series sponsors: PeoplesBank, Common Capital, Mass Cultural Council/the Artery in partnership with Holyoke Creative Arts. Call the Holyoke chamber at (413) 534-3376 to sign up or online at holyokechamber.com.
 
GREATER NORTHAMPTON CHAMBER OF COMMERCE
www.explorenorthampton.com
(413) 584-1900

• Jan. 27: New Member Orientation at Northampton Chamber of Commerce, noon to 1 p.m. This is the chance to tell us more about your business and how the chamber can best serve you, meet other new members, and learn how to make to the most of your chamber membership. RSVP to (413) 584-1900 or [email protected]. Cost: free.

• Feb. 6: Google Docs for Nonprofits Workshop, 9-11 a.m., at the chamber office, 99 Pleasant St., Northampton. Presented by Pioneer Training. The class is an introduction to Google Docs and Google Drive, the online storage location for Google Docs. Since this software is available at no cost, many non-profit organizations are using it extensively for collaboration purposes and to supplement or even replace Microsoft Office. In this two-hour workshop, you’ll learn how to set up a local Google Drive folder, which automatically synchronizes with Google Drive on the Web.  You’ll learn to create new documents in the Google Docs format, as well as how to work with Word documents in Google Docs and how to convert Word documents to the Google Docs format. The class will focus on basic v and editing techniques in Google Docs, but will also cover best practices for using Google Docs. Since it is a collaboration tool that lets you share documents in real time with other users, you’ll need to be mindful of issues related to safeguarding confidential data. You’ll learn the difference between viewing and editing, and how to set permission levels for collaborators. You’ll also learn simple tips that will help you avoid accidentally overwriting data or accidentally publishing confidential data. Cost is $20 for members, $30 for non-members. Pre-registration is required; space is limited. To register: visit [email protected].
 
GREATER WESTFIELD CHAMBER OF COMMERCE
www.westfieldbiz.org
(413) 568-1618
  
• Feb. 2: Mayor’s Coffee Hour with Westfield Mayor Dan Knapik, 8-9 a.m., at McDonald’s, 182 North Elm St., Westfield. This event is free and open to the public. Call Pam at the chamber at (413) 568-1618 to register.

• Feb. 11: February After 5 Connection, 5-7 p.m., at Betts Piping Supply Co., 14 Coleman Ave., Westfield. For more information, contact the chamber at (413) 568-1618.

PROFESSIONAL WOMEN’S CHAMBER
www.professionalwomenschamber.com
(413) 755-1310
  
• Feb. 10: Ladies Night, 5-7 p.m., at It’s All About Me!, 2 Somers Road, Hampden. Enjoy complimentary wine and refreshments. 
Reservations are complimentary but required. Contact Gwen Burke at (413) 237-8840 or [email protected]. The Professional Women’s Chamber is an affiliate of the Affiliated Chambers of Commerce of Greater Springfield.

WEST OF THE RIVER CHAMBER OF COMMERCE
www.ourwrc.com
413) 426-3880
 
• Feb. 4: Wicked Wednesday, 5:30-7:30 p.m., at Flowers By Webster 82 Elm St., West Springfield. Wicked Wednesdays are monthly social events hosted by various businesses and restaurants. These events bring members and non-members together to network in a laid-back atmosphere. Free for chamber members, $10 for non-members. Event is open to the public; you must pay at the door if you’re a non-member. For more information, contact the chamber office at (413) 426-3880 or e-mail [email protected].
 
• Feb. 19: Networking Lunch, noon to 1:30 p.m., at Lattitude, 1338 Memorial Ave., West Springfield. One must be a member or guest of a member to attend. Enjoy a sit-down lunch while networking with fellow chamber members. Each attendee will get a chance to offer a brief sales pitch. The only cost to attend is the cost of your lunch. Attendees will order off the menu and pay separately the day of the event. Please note that we cannot invoice you for these events.
 For more information, contact the chamber office at (413) 426-3880 or e-mail [email protected].

• Feb. 25: Legislative Breakfast, 7-9 a.m., at Storrowton Tavern,  1305 Memorial Ave., West Springfield. The breakfast will feature a panel of various leaders, including state Sen. James Welch, state Sen. Donald Humason, Agawam Mayor Richard Cohen, and West Springfield Mayor Edward Sullivan. Tickets are $25 for members, $30 for non-members. For more information on ticket sales, contact the chamber office at (413) 426-3880 or e-mail [email protected].

Court Dockets Departments

The following is a compilation of recent lawsuits involving area businesses and organizations. These are strictly allegations that have yet to be proven in a court of law. Readers are advised to contact the parties listed, or the court, for more information concerning the individual claims.

CHICOPEE DISTRICT COURT
Stewart Staffing Solutions, LLC v. Spic n Span Cleaning Company, LLC
Allegations: Non-payment of services rendered: $9,846.11
Filed: 12/30/14

HAMPDEN SUPERIOR COURT
Ellen Simes v. Drug Stores II, LLC d/b/a Innovo Specialty Compounding Solutions
Allegations: Breach of contract: $435,000
Filed: 11/26/14

Maurice Christopoher Chin v. Garda CL New England Inc.
Allegations: Negligence, libel, and defamation: $93,000
Filed: 11/24/14

SPEC Process Engineering and Construction Inc. v. Vertrolysis, LLC and Ricar, LLC
Allegations: Breach of contract: $341,467.96
Filed: 12/3/14

VIP Physical Therapy Inc. v. Elco Administrative Services
Allegations: Breach of contract and unfair and deceptive practices: $1,000,000
Filed: 11/24/14

HAMPSHIRE SUPERIOR COURT
Christian A. Fitzgerald, personal representative of the estate of Rebecca A. Turner v. Richard Romano, M.D., Jena Marie Comeau, R.N., and Baystate Mary Lane Hospital
Allegations: Medical negligence resulting in pain, suffering, and death: $5,075,000
Filed: 12/30/14

Miranda Design Studio Inc. v. Flat World Knowledge Inc.
Allegations: Failure to pay for services rendered: $46,288
Filed: 12/9/14

NORTHAMPTON DISTRICT COURT
Denise Lussier v. Bob’s Aluminum Supply and Robert Lamy
Allegations: Failure to complete proposed three-season room in accordance with contract: $29,484
Filed: 12/15/14

SPRINGFIELD DISTRICT COURT
Liberty Mutual Insurance Company v. SMP Real Estate Investment & Development Company, LLC d/b/a SMP Realty Development, LLC
Allegations: Balance owed for insurance premiums: $7,778.56
Filed: 12/23/14

Ted Ondrick Company, LLC v. GML Construction Inc. and Victor R. O’Brien Jr.
Allegations: Non-payment of construction materials and landscaping services rendered: $20,768.19
Filed: 12/16/14

WESTFIELD DISTRICT COURT
W.W. Grainger Inc. v. Odd Job Doctor Inc.
Allegations: Non-payment of goods sold and delivered: $9,448.90
Filed: 11/13/14

Features
Will Falling Gas Prices Be Good for Business?

The downward trend in fuel prices has delighted consumers, but businesses have mixed thoughts when assessing the long-term impact.

The downward trend in fuel prices has delighted consumers, but businesses have mixed thoughts when assessing the long-term impact.

In 2008, as gas prices hit $4 per gallon, the blame game heated up as well, with Congress berating oil-company CEOs for profiteering during an economic slowdown, and the execs sniping at Congress for restricting drilling and refining at home, contributing to a dependence on oil-rich but often-unfriendly foreign governments.

Caught in the middle of that exchange were average Americans, who — already buffeted by an economic crash that bled jobs and drained retirement portfolios — increasingly found themselves diverting money from other household needs in order to fill up the gas tank.

At the same time, businesses of all kinds were forced to make tough decisions, from retail stores pondering whether to pass hefty shipping surcharges to customers, to construction firms seeing profits shrink as the cost of fuel and supplies far outstripped what they had anticipated during the bid process.

Now that gas prices have reversed course and plummeted, even dipping below $2 for regular at many stations in Massachusetts, one would expect those trends to be reversed, giving businesses some reprieve from six years of sky-high rates.

Not so fast.

“What I’ve found funny is that a lot of our paper suppliers — paper companies and different media outlets that make deliveries here — put on a gas surcharge,” said Steve Lang, president of Curry Printing in West Springfield. “But it never seems to come off. When we’re dealing with UPS, they’ll add their little surcharge in there for high gas prices, but it doesn’t come off when the prices come down.”

In fact, some analysts say the plunge in global oil prices will eventually affect small businesses in negative ways. Expected cutbacks and layoffs in the oil industry could be felt in related industries, such as the housing market in areas where petroleum companies operate, as well as restaurants and retailers that rely on oil-industry workers as their customers, Rohit Arora, CEO and co-founder of Biz2Credit, wrote in Inc.

“Lower oil and gasoline prices have many, many benefits for consumers and will likely help vitalize auto-industry sales and the spending of newly found disposable income,” he noted. “This is good news for small-business owners, of course. However, prices that are too low could eventually have serious negative implications longer-term.”

In short, while consumers are pleased with more money in their pockets, the impact on businesses of all kinds remains mixed, and uncertain.

Food for Thought

Retail businesses are anticipating that more disposable income will trickle down as increased sales. But so far, that hasn’t happened at Big Y, said Claire D’Amour, the chain’s vice president for corporate communications.

“Right now, it’s hard to tell, I think,” she told BusinessWest. “Low gas prices means there’s more disposable income, more cash in people’s wallets, but whether that’s translated into opportunities for higher sales, well, we haven’t seen anything specifically pointing to that this year.”

In reality, she noted, “after 2007, people changed their shopping patterns; they became more thrifty. With more money in their wallets now, will we see that change? We did have robust sales for the holiday season, which we’re happy about. But is that a reflection of gas prices? It’s hard to be sure.”

In fact, consumers aren’t seeing lower prices at food stores, for reasons that extend far beyond the retail sector. According to the U.S. Department of Agriculture, recent food-production challenges include a cattle herd that’s been much smaller than normal, which affects beef prices, and poor weather in the West that has hindered certain crops. High wheat production, on the other hand, has kept cereal and bread pricing relatively stable.

Still, the U.S. Department of Labor reports that the Consumer Price Index (CPI) for all items rose just 0.8% over the past 12 months, the second-lowest rise in the past 50 years, exceeded only by 2008, the year financial markets — and the economy in general — spun into crisis. The 2014 CPI has much to do with energy costs, which fell 10.6% over the year, with gasoline falling 21%.

The drop is due mainly to the highest global oil production since 1989, but industry analysts differ when it comes to how long this period might last.

“Most of us in the industry are surprised that it’s fallen as hard and fast as it has,” Ryan Lance, CEO of ConocoPhillips, said at a meeting of the Center for Strategic and International Studies. “I don’t know that I have a real good answer to that question, other than it doesn’t feel like the fundamentals would support that kind of fall.”

Instead, Lance predicts oil prices will rebound faster than anticipated, as they did in 2009, on the heels of the Great Recession. “People were worried about the global economy, and prices went to $30, $40 a barrel, and just a matter of months later, it was back to $100 a barrel,” he said. “And that’s the kind of volatility we’re in.”

After a strong holiday season, Big Y executives are unsure how gas prices will affect consumer behavior heading into 2015.

After a strong holiday season, Big Y executives are unsure how gas prices will affect consumer behavior heading into 2015.

On the other hand, Larry Zimpleman, chairman and CEO of Principal Financial Group, told the Wall Street Journal that he predicts the era of relatively tight supplies controlled by OPEC, and resulting high energy prices, to be coming to an end.

The reasons why are numerous, including continuing sluggish growth in both emerging and developed economies, reducing the demand for oil; new technologies, such as fracking, making previously shuttered oil fields productive once again, increasing the volume of oil coming onto the market; and continued incremental improvement in alternative sources of energy, like wind and solar. “Thus,” he said, “I think pressure is likely to remain on oil prices for an extended period.”

That’s good news for general contractors, said Craig Sweitzer, president of Craig Sweitzer & Co., a construction firm in Monson with seven employees.

“It’s absolutely huge,” said Sweitzer, who has seven gas-powered vehicles in his fleet. “We’re lucky, because we decided to upgrade and give everyone a truck last year, which we’d never done before. Add in insurance and taxes and fuel, and it was a huge windfall to have gas prices go down. We drive big trucks that consume a lot of fuel; it’s a very big part of our expenses.”

He noted that some contruction-related industries — like road pavers, which use oil in their asphalt products — have clauses built into their contracts that protect against sudden increases in fuel prices, “but we’re the little guys, and people don’t typically do that with us. The airlines, for instance, pre-buy on their contracts, but we’re completely prey to the market.”

Moving On Down

The drop in energy prices is equally welcome at other businesses that use a lot of gas, like commercial movers.

“In our case, there are two parts to our company,” said Rod Sitterly, president of Sitterly Moving & Storage in Springfield. “One would be local household and commercial moving. Gas prices have very little effect there because everything is local; the truck sits there for five hours, then goes two miles to its destination. So, for the local household and local commercial jobs, there’s very little effect. Some moving companies were charging a fuel surcharge for those moves, but we never did.

“The long-distance moves, that’s a totally different story,” he continued. “Obviously, fuel is a bigger segment of the cost. The major movers, the major van lines — we’re with Atlas, for example — for the moment, they have an 8% fuel surcharge that has been as high as 14%, so there has been a significant decline in that.”

He noted that this environment stems from the days when industry rates were regulated by the Interstate Commerce Commission, and companies were allowed to tag on fuel surcharges to reflect rising gas prices.

“Since deregulation, you can charge whatever you want, and over time, a lot of charges have gone away — but the fuel surcharge never did,” Sitterly said. “For long-distance moving, obviously it has a big effect. Even people moving themselves to Florida or someplace long-distances often don’t consider how much they’ll pay to get to their new location.”

Big Y, with more than 50 stores across the region, saw its fuel surcharges on produce trucked from California and other distant locales increase by $1 million in just six months in 2008, when oil prices shot up. While those fees are not an issue right now, D’Amour said, the company is not yet benefiting in other ways one might expect now that energy prices have fallen.

“In terms of our utilities, a lot of utility rates get locked in, so they’re not fluctuating,” she said, adding that the chain has also seen little decrease in production costs — say, for canned goods — passed down to retailers. “We’re not seeing reductions, but there’s a huge lag time.”

As for how less-expensive gas might change customer spending habits, she reiterated that Big Y, like other businesses, are still waiting for positive signs.

“There were lots of lessons learned from 2008 in terms of how people buy — ­whether they might splurge here or there [with extra cash] or pay off another credit card. Right now, it’s hard to tell.”

For others, like Sweitzer, the benefits are clear and immediate — and come with a political upside.

“Now that America is one of the largest oil producers, you feel good buying gas; it’s a win-win economically and culturally,” he told BusinessWest. “Everyone feels it. I’m sure a lot of people had a better Christmas because of the extra money in their pockets.”

Joseph Bednar can be reached at [email protected]

Departments People on the Move

William Crawford IV, CEO of United Financial Bancorp Inc. and United Bank of Glastonbury, Conn., announced that United Bank has recruited the following bankers from People’s United Bank to cover the Greater Springfield region:
Dan Flynn, Executive Vice President and Chief Operating Officer for Wholesale Banking. Flynn will report to David Paulson, executive vice president and head of Wholesale Banking. His primary role will be to drive numerous enterprise-wide commercial-banking functions for United’s wholesale-banking team. He will have oversight of United’s Greater Springfield commercial banking operations, as well as management responsibilities for the bank’s shared-national-credit business and all business-banking teams. Most recently, Flynn was senior vice president and market manager at People’s United Bank, primarily for Western Mass., for seven years, where he was responsible for managing and coordinating all aspects of C&I lending activities. In his previous roles at People’s United, he held similar responsibilities for managing and coordinating all aspects of a significant C&I portfolio in the Central Mass., Western Mass., and Vermont markets. Before People’s United acquired Bank of Western Massachusetts, Flynn was executive vice president and senior lender from 1989 to 2009 for the Bank of Western Massachusetts.
Tony Liberopoulos, Senior Vice President and Commercial Banking Regional Executive. Liberopoulos, who will be directly responsible for United Bank’s commercial-banking practice in Greater Springfield, brings 27 years of commercial-banking experience, most recently holding the position of senior vice president and regional manager for People’s United Bank in Springfield. He also spent more than a decade at Fleet Bank and BayBank in various positions, including underwriting, loan resolution, and lending.
Rick Rabideau, Senior Vice President and Commercial Banking Team Leader. Rabideau also comes to United from People’s United Bank, where he most recently served as senior vice president and team leader. He will take on a dual responsibility with United as a commercial banking officer, focusing on developing and growing commercial-banking opportunities as well as a player-coach role in leading and mentoring other teammates on the commercial team. Rabideau’s career in banking started in 1986 with Shawmut Bank, where he was a commercial banker from 1988 to 1996. He then joined First International Bank/UPS Capital, eventually ascending to senior vice president with the key responsibility of managing 10 lenders who made up the Springfield and Hartford market lending units. In 2008, he joined People’s United Bank.
Sheryl McQuade, Senior Vice President and Massachusetts Senior Credit Officer. McQuade has more than 25 years of corporate and commercial banking experience, most recently serving as senior vice president, commercial regional leader for Berkshire Bank, where she was responsible for all commercial teams and production in Connecticut. She worked for Bank of America and predecessor banks in a variety of senior production and credit roles for the business-banking, middle-market, and corporate-banking divisions.
•••••

Nancy Buffone

Nancy Buffone

The Amherst Area Chamber of Commerce announced the election of Nancy Buffone, Executive Director of External Relations and University Events for UMass Amherst, as President of the organization. Buffone assumes leadership of the chamber following the two-year term of Lawrence Archey of Hampshire College. Julie Marcus, principal of New England Environmental, has been elected Vice President of the chamber. The chamber also announced the election of six community leaders to join the chamber’s board of directors:
Robin Brown, Lord Jeffery Inn;
• Sean Cleary, Amherst Copy and Design Works;
• Heidi Flanders, Integrity Development;
• Katelyn Lockhart, Big Brothers Big Sisters of Hampshire County;
• April Williams, J.F. Conlon and Associates; and
• Peter Vickery, Esq., attorney at law.
The chamber also acknowledged those stepping off the board after years of dedicated service to the organization:
Kathryn Grandonico-Chiavaroli, Lincoln Real Estate;
• John Kokoski, Mapleline Farm;
• Reza Rahmani, Moti Restaurant; and
• Meredith Schmidt, UMass Campus Center.

•••••
Christopher Neronha

Christopher Neronha

Christopher Neronha, an attorney with extensive experience in higher education, has been named General Counsel at Springfield College. Neronha will provide legal counsel and guidance to the leadership of the college and will serve as secretary to its board of trustees. He will be a member of the president’s senior leadership team. Neronha has 19 years of experience as an in-house corporate attorney, nine of those as a senior in-house attorney for Roger Williams University in Bristol, R.I., where he previously was employed since 2006, as the associate general counsel and executive director of risk management. Prior to Roger Williams, Neronha was assistant general counsel and assistant secretary at National Life Insurance Co. in Montpelier, Vt., where he provided legal support for all company operations. He is an attorney licensed in the federal and state courts of the Commonwealth of Massachusetts and the states of Connecticut, Rhode Island, and Vermont. A graduate of Providence College with a bachelor’s degree, summa cum laude, in political science, Neronha received a juris doctor, magna cum laude, from the University of Notre Dame Law School.
•••••
FieldEddy Insurance Inc., which recently became a division of HUB International New England, LLC, a leading global insurance broker, has announced several appointments:
Olga Tracy

Olga Tracy

Olga Tracy has rejoined the agency as the newest Personal-lines Account Manager in the Monson office. She will be responsible for educating and ensuring that clients have the proper insurance coverage;
Marylou “Lou” Rosner

Marylou “Lou” Rosner

• In the East Longmeadow office, Karen Britt has accepted a promotion to Middle-market Account Manager, Heather Fleury has been named Small-business Account Manager, and Peggy Grundstrom will be a part of the quality-control team.
The agency also recognized Marylou “Lou” Rosner upon her retirement. She leaves FieldEddy with more than 29 years of devoted customer care.
•••••
Main Street Hospitality Group announced a new addition to its management team, appointing sommelier Dan Thomas to the position of Wine and Bar Director. Main Street Hospitality Group is a hospitality-management company based out of Stockbridge. The group owns and manages the Red Lion Inn in Stockbridge, where Thomas has held the role of sommelier since 2007. Over his seven years at the inn, Thomas has expanded the wine list to include more than 400 selections and 50 half-bottle selections, with a focus on international artisan producers and local and regional wines. The Red Lion Inn was awarded the Wine Spectator Award of Excellence for the 16th consecutive year in 2014. Thomas possesses an extensive knowledge of oenology and has completed the first level of the Court of Master Sommeliers.

Daily News

SPRINGFIELD — Western New England University School of Law and the Center for Innovation and Entrepreneurship will present a cutting-edge program highlighting current legal issues in privacy, data security, and cybersecurity law on Tuesday, Feb. 3, from 4 to 7 p.m. in the Blake Law Center, 1215 Wilbraham Road, Springfield. The program is free and open to the public. Light refreshments will be provided.

The panel will explore current and evolving legal, insurance, and regulatory trends affecting this rapidly changing and growing area of law. The speakers will identify emerging issues to prepare for in 2015 and beyond, and will discuss legal concerns that keep them awake at night.

For law students and practitioners who are not yet involved in this area of law, the speakers will also share how they came to practice in this field, and offer suggestions on how to gain experience and pursue a career in privacy, data security, and cybersecurity. As part of this discussion, the panel will note available training and certification programs at the International Assoc. of Privacy Professionals to increase one’s profile and build knowledge.

The presenters include Kathleen Porter, partner, Robinson & Cole LLP, CIPP/US (program chair); Elena Gervin, vice president, Claim Legal and Specialized Services, Travelers; Andrew Levchuk, counsel, Bulkley, Richardson and Gelinas, CISSP; and Richard Reynolds, privacy counsel, Boston Scientific Corp., CIPP/US.

Daily News

SPRINGFIELD — Robinson Donovan, P.C., announced the promotion of two attorneys to partner: Jeffrey Trapani, Esq. and Michael Simolo, Esq.

Trapani concentrates in civil litigation, including insurance defense, employment law, municipal liability, business litigation, and professional malpractice. He also represents landlords in summary-process actions and housing-discrimination claims, and insurance companies in unfair-settlement claims and coverage issues.

“Jeff is highly deserving of this designation,” said Nancy Pelletier, Esq., head of the Litigation Department at Robinson Donovan. “His expertise in civil litigation — both in the courtroom as well as in mediations and arbitrations — is a true asset to our firm.”

Simolo, who specializes in corporate and business counseling, estate planning, and litigation, plays a number of roles at Robinson Donovan, including supervising the organized transfer of wealth from clients to their beneficiaries.

“Michael has deep knowledge of our shared practice areas and is a constant source of insight,” said Jeffrey Roberts, Esq., managing partner at Robinson Donovan. “He forms great relationships with his clients, getting to know their circumstances and helping them develop the kind of foresight that is beneficial for them in the long run.”

Simolo joined the firm in 2009, and Trapani in 2007.

Daily News

SPRINGFIELD — Applications are now being accepted for the 2015 session of Leadership Institute, Rethinking Leadership: Sharpening Skills for Organization and Community Service, sponsored by MassMutual Financial Group with scholarship support from the Irene E. and George A. Davis Foundation.

The Leadership Institute is a unique collaboration between the Affiliated Chambers of Commerce of Greater Springfield (ACCGS) and Western New England University (WNEU) aimed at teaching mid- and upper-level managers the crucial thinking and problem-solving skills needed to enable them to be effective leaders in service to the community and in their workplaces, and designed to develop high-energy and high-involvement leadership.

“As a CEO, I know that I need to engage my team and energize their strategic thinking,” said John Weiss, a 2014 graduate and president of Ormsby Insurance Agency. “Leadership 2014 provided me with the invaluable opportunity to not only continue on my own personal path of learning, but to learn from some of the most respected faculty in the region and learn from my colleagues in the program; gain new ideas, new perspectives, and new experiences; and be able to bring it all back to my team, my business, and my clients.”

Since 1982, the program has developed members of the business community for volunteer service to community organizations. Institute alumni represent many accomplished and distinguished leaders in business, education, government, and nonprofit communities, including U.S. Rep. Richard Neal; former state Sen. and Hampden County Clerk of Courts Brian Lees; Henry Thomas, president and CEO of the Urban League of Springfield; and MassMutual Financial Group Vice President Carol Demas and Community Responsibility Consultant Glenn Davis.

Directed by WNEU Dean of the College of Business Julie Siciliano and Executive-in-residence Jack Greeley, Leadership 2015 will challenge participants to think in new ways and to analyze their own strengths and organizational challenges within a dynamic economy. Taught by Western New England faculty, participants will focus on problem solving, learning to ask the right questions, and implementing creative solutions for both nonprofit and for-profit organizations.

Participants will actively explore best practices of leaders; analyze their own leadership, learning, and problem-solving styles; and experience the synergies that come from high-performing teams. Emphasis will be on experiential activities that identify, develop, and refine skill sets for effective leadership.

“By exposing me to the faculty local experts in their field and providing the opportunity to spend time with such a diverse group of fellow students, Leadership Institute has given me information and contacts that might otherwise have taken years of networking to accumulate,” said 2014 graduate Nicole Sweeney, marketing manager for Eastfield Mall. “Each class leads to valuable introspection, which, with the help of suggested follow-up materials by each instructor, I will be able to build upon for years to come.”

The Leadership Institute runs for seven consecutive Thursdays from 1 to 4:30 p.m., Feb. 12 through March 26. The Feb. 12 opening session will be held at the Sheraton Springfield, One Monarch Place, Springfield, with the remaining sessions held at the TD Bank Conference Center, 1441 Main St., Springfield. The program culminates in April with the ACCGS Beacon Hill Summit, the chamber’s annual trip to Beacon Hill, and a graduation ceremony and dinner.

Tuition is $885 per participant and includes all materials, several learning and personality inventory tools, the summit, and the graduation ceremony and dinner. Not-for-profit organizations interested in participating may apply for scholarship funding provided by the Irene E. and George A. Davis Foundation.

Interested participants must complete an application, obtain a letter from a sponsor supporting the application, and provide a written letter of interest with background. Information and applications are available by contacting Kara Cavanaugh at the ACCGS at (413) 755-1310 or [email protected]. The deadline for applications is Wednesday, Feb. 4.

Community Spotlight Features
In Holyoke, Municipal Investments Pay Dividends

Mayor Alex Morse

Mayor Alex Morse says Holyoke has been a leader among area communities in efforts to build a creative-economy sector.

When Alex Morse was elected mayor of Holyoke in 2011, he was determined to revitalize the city and alter the way people thought about it.

“My number-one job was to change the perception that Holyoke’s best days were behind us,” he said.

His efforts have been largely successful, and dedicated planning and teamwork have led to major investments in infrastructure and noteworthy projects.

“Good things have happened in the last year, and there are a lot of shovels in the ground. People can see things moving forward, which is a sign that the economy in Holyoke is getting better, and we will continue to put more shovels in the ground this year,” Morse said. “The city is on a positive trajectory.”

The most significant undertaking is the new, $3.5 million passenger-rail platform being built on Dwight and Main streets. “We broke ground on Dec. 22, and when it is finished in September, it will be the first completed rail platform in Western Mass.,” the mayor said.

The project is a reflection of foresight, because when Morse took office, there were no plans for a commuter-rail stop in Holyoke. “But it was a huge economic-development opportunity, and although there were times when funding was short, we were able to get $4 million in state and federal funds for it through MassWorks grants; it has been paid for without taking any money from local sources,” Morse said, adding that Marcos Marrero, the town’s Planning and Economic Development director, worked closely with the state Department of Transportation, “and we made it a priority project, as it is integral to the revitalization of our downtown.”

In addition, Morse said new businesses have opened and apartments are under construction (more about that later) that will help to reinvigorate the city.

“We see ourselves as part of the Springfield/Hartford metro area, and have a lot of space available that is very affordable. People are recognizing that, and folks from as far away as San Francisco are investing here,” he told BusinessWest, citing the purchase of the Wauregan building on 384 Dwight St., which is co-owned by San Francisco artist Scott Reilly, and adding that Vertitech IT moved its national headquarters to Holyoke last year, and the city helped the company work with Holyoke Community College to find employees.

Expanding the creative-arts community has been a cornerstone of the city’s economic-development strategy, and Morse hired a creative-economy coordinator shortly after he took office. “We’re the first community in the state to have a full-time person dedicated to bolstering the creative economy. It is a job creator that generates a lot of revenue, and we have seen an uptick of artists moving here, and a spike in the development of makers spaces,” he said.

They include Gateway City Arts on 91-114 Race St., which was founded in 2012 by artists Lori Divine and Vitek Kruta with a cash incentive from the city. “The business provides space in which craftspeople work, teach, and hold events. It has become an incubator space for artists,” Morse said.

“People are amazed at the amount of talent we have in Holyoke, and on any given night, you can see cars parked on Race Street for an art gallery, opening show, or performance,” he added. “We’ve taken it very seriously.”

He also pointed to the Brick Co-workshop Co. on Dwight Street as another example of success. Artists representing 10 different trades have made it their home and are helping to promote the city as a center for arts and crafts. Plus, the Holyoke Creative Arts Center, which provides classes at a minimal cost, has plans to move from 400 South Elm St. into the three-story, red-brick Wauregan Building, located in the newly designated Art and Innovation District, later this month.

Time and effort has also been spent to encourage people in the community to open businesses, and Holyoke was one of six cities named as a winner of the Working Cities Challenge. It was sponsored by the Federal Reserve Bank of Boston, which identified 21 working cities whose median income was lower than the state average, then challenged them to create innovative proposals that would help provide employment.

Holyoke’s winning program is called the Stimulating Potential and Accessing Resources or Knowledge Initiative (SPARK). Its goal is to link the Massachusetts Green High Performance Computing Center with the city’s innovation-economy strategy and increase the number of businesses owned by Latinos. The initiative is being led by the city in partnership with the Greater Holyoke Chamber of Commerce, and is supported by other partners in the public, private, and nonprofit realms.

Morse said the idea is to create a pipeline that will help Latinos who are interested in the creative arts see themselves as entrepreneurs and open businesses. “We want to continue to build on our local talent and have hired a director for the program,” he said, adding that the city will receive $250,000 over three years to implement the program.

Plethora of Projects

When a city invests in itself, Morse said, it sends a message that it is willing to partner with businesses to grow the economy.

To that end, Holyoke boasts a new library and senior center, and also kicked off Phase 2 of a $4.3 million Canal Walk project on Race Street over the summer. Phase 1, which runs between Dwight and Appleton streets, is complete, and the second section of the walkway will include a foot bridge over the canal.

“This is just one of the improvements we’ve made to catalyze retail businesses along the canal and make our downtown walkable,” Morse said.

Vibrant metropolises also contain residential living space, he added, noting that the city is making progress on this front as well. A groundbreaking ceremony was held in August for a $20 million project that will transform the former Holyoke Catholic High School into 55 one- and two-bedroom apartments. The city has been working with Denis Walsh, who owns Weld Management, for several years on his vision to create the new residences in the 74,000-square-foot building, which is set on 2.3 acres.

“The prospect of getting more people to live downtown is exciting, and this is a great example of a public/private partnership,” Morse said, noting that the city contributed $750,000 toward the project. He added that a $1.4 million renovation of Veterans Park, which can be seen from the building, was completed last year.

The Holyoke Transportation Center also overlooks the park and contains a café on the first floor operated by the Log Cabin Banquet and Meeting House. Holyoke Community College holds classes in the building, and it is also home to a Head Start program.

“The conversion of Holyoke Catholic High School will complete that block and bring more life to the neighborhood,” Morse said, adding that Walsh is also developing high-end, market-rate apartments on the upper floors of a few other buildings.

One challenge the city faces, however, is a lack of eateries downtown. Attracting restaurateurs has been difficult because liquor licenses have not been available. In order to mitigate the problem, Morse put together a proposal that received approval from the City Council and the state, which will give Holyoke 13 additional liquor licenses.

“The caveat is that they can only be used for full-service restaurants in the downtown urban-renewal district,” the mayor said. “Although a liquor license can go for upwards of $100,000 on the open market, these will only cost $10,000 because they’re being offered as an economic incentive. We plan to hold an event later this month to explain what is involved, and have invited people in town as well as restaurant operators from places that include Worcester, Hartford, Amherst, and Pittsfield.”

Plans have also been made to address the former Parsons Paper Co. site, which has been an eyesore since a fire devastated the property in 2008. Northeast Utilities has provided $250,000 to assess the contamination, demolish what remains of the buildings, and clean up the brownfields, as part of a mitigation agreement connected to a former electric plant near the dam and canal.

When the work is complete, the property will be put on the market, and Morse said a business has already expressed interest in the site.

Meanwhile, Divine and Kruta, who opened Gateway City Arts, also purchased the Steam Building on Race Street last year and are turning it into office space.

“The city and Holyoke Community College recently announced that HCC is moving its entire culinary-hospitality department downtown, and the Steam Building is being considered as one of the potential sites,” Morse said. “We are hoping to pair the college program with a full-service, privately owned restaurant.”

Private-sector growth is also occurring, and Marcotte Ford on Main Street recently broke ground on an $8 million expansion. “We worked hard to keep them here,” Morse said. “They were landlocked, but were able to purchase an old dealership next to them. We’re working to help them get some city land between the properties as well as negotiating a tax incentive.”

Bright Future

Morse said a number of other projects are on the horizon, among them the redevelopment of the old Lynch Middle School.

The project was put out to bid last spring, and the city chose Frontier Development from the firms that responded. It will create 25,000 square feet of retail space in the building with the opportunity for expansion, which will lead to jobs and turn a non-taxpaying property into one that generates taxes, Morse told BusinessWest. “Plus, we think it will bring people to the city, as it’s right off the highway.”

In addition, the recently decommissioned Mt. Tom coal plant will be assessed to determine what it would take to clean it up and reuse the property.

The mayor said the projects that have come to fruition have not happened overnight, and the effort and thought that have gone into them will continue.

“Today,” he concluded, people see Holyoke as a city on the rise.”

Holyoke at a glance

Year Incorporated: 1850
Population: 40,135 (2012)

Area: 22.8 square miles

County: Hampden

Residential Tax Rate: $19.04
Commercial Tax Rate: $39.74
Median Household Income: $33,030
Family Household Income: $36,262
Type of government: Mayor, City Council
Largest Employers: Holyoke Medical Center; Holyoke Public Schools; Holyoke Community College; Amica Mutual Insurance Co.
* Latest information available

Opinion
A Big Blow to Cape Wind

Last week, two power companies, National Grid and Northeast Utilities, terminated their contracts with the developers of the controversial, $2.5 billion offshore wind-farm project known as Cape Wind.

Analysts immediately began speculating that the action taken by the two utilities, which cited missed deadlines contained in the 2012 contracts outlining this bold initiative as the reason for their decision to terminate, could put the future of the turbine project’s future in serious doubt.

We certainly hope they are right.

Indeed, while we’ve opined on numerous occasions that this state and this region, in their efforts to secure new sources of jobs and economic vibrancy, must aggressively pursue renewable-energy sources as one means to that end, we’ve come to acknowledge that, while Cape Wind might help the state accomplish those goals — that’s might — it will come at too steep a price.

That price, in the form of some of the highest prices for electricity ever negotiated, would certainly constitute a serious burden to both taxpayers and the state’s business community at a time when neither constituency needs another one.

We have said on a number of occasions that, while Massachusetts has made some progress in recent years to shed itself of that old ‘Taxachusetts’ moniker, it still has a lot of work to do in that regard.

From higher-than-average rates for unemployment insurance and workers-comp insurance to its highly regulated business environment, to high energy rates stemming from its location at the end of the supply lines, the Bay State has historically been a very expensive state in which to do business, and it still is.

And this is an extreme handicap at a time when the competition for businesses and jobs is truly global, and it becomes more intense with each passing year.

Now-former Gov. Deval Patrick made renewable energy one of the priorities of his administration, and he was right to do so. Such a philosophy makes a degree of sense from an economic-development standpoint (jobs) and an environmental one as well.

But renewable-energy initiatives often do not translate into what would be considered reasonable rates for electricity, and that is certainly the case with Cape Wind.

Officials leading that initiative are already making the case that missed deadlines with regard to the start of work on this project are the result of “extended, unprecedented, and relentless litigation by the Alliance to Protect Nantucket Sound,” a leading opponent of the project, and they will fight to see that the utilities hold off on voiding their contracts.

They face an uphill battle, and that’s a good thing for the Commonwealth.

Advances in the state’s renewable-energy and efficiency policies have lessened the importance of Cape Wind when it comes to the overall energy landscape, and the expensive power that it would produce would be a burden to the state’s business community as it strives to make a full recovery from the recession.

Banking and Financial Services Sections
ESB’s Acquisition of Citizens National Will Create Needed Efficiencies

Matt Sosik

Matt Sosik says ESB’s acquisition of Citizens National Bank is a response to the challenging conditions within the financial-services sector.

“The status quo will eat you alive — if you allow it to.”

That was the blunt, yet very effective, short answer offered by Matthew Sosik when asked why Easthampton Savings Bank (ESB) took advantage of what he called a rare and unique opportunity to acquire Putnam, Conn.-based Citizens National Bank last month for $51.3 million.

His much longer answer not only addressed the question but summed up what has become an ever-more-challenging operating climate for banks in this region, while also explaining a surge in mergers and acquisitions within the industry, one that he expects will continue in the new year.

“What you’re seeing in the industry right now is simply a response to a confluence of a number of things,” he told BusinessWest. “First, we’ve been in a prolonged low-interest-rate environment, and the margins in the industry have been shrinking for some time now; this is a really hard time, generally speaking, to produce profitability in this business.

“Then you overlay that on a regulatory-compliance environment that is very expensive,” he went on, “and it’s not just those costs. It’s the cost of doing business today; banks are facing the same rising expenses as other industries — healthcare insurance, attaining and retaining top-level performers … there are a lot of increasing costs in this business. Put it altogether, and you’ve got an industry that’s in flux, and also in a never-ending search for efficiencies.”

That search has led to a number of recent mergers, acquisitions, and territorial expansion efforts, including the merger of equals between United Bank and Rockville Bank completed last spring, the announced acquisition of Hampden Bank by Berkshire Bank, a deal expected to be finalized in the second quarter of this year, and the expansion of Connecticut-based Farmington Bank into the Western Mass. market with planned branches in East Longmeadow and West Springfield (see related story, page 23).

And it led ESB to explore and then seize the opportunity to acquire Citizens National, a roughly $330 million bank that essentially put itself up for sale to the highest bidder last summer.

Sosik said he doesn’t know how many suitors there were for Citizens National (that information has been kept confidential), but he believes there were quite a few. ESB eventually prevailed, and its triumph will enable it to expand its presence into Connecticut with five branches, in Putnam, Woodstock, North Grosvenordale, Brooklyn, and Danielson.

More importantly, said Sosik, the gambit will enable ESB to gain needed size and additional regional market share — it will be roughly 33% larger when the deal closes several months from now — without greatly increasing costs.

In short, the deal gives ESB a greater chance to achieve that elusive profitability Sosik mentioned.

“We see this as an opportunity to do a couple of things,” he explained. “First, create an efficient, combined organization — we’re trying to broaden our asset base and keep our expenses controlled; that will produce efficiencies — and also, this is a means to geographic diversification.”

Most importantly, it gives ESB a much-needed opportunity for growth when standing pat is simply not an attractive option, he went on.

“I don’t think you can sit idle in this industry, in the same way that you can’t in any other business,” he explained. “Because every year, our costs go up 4% to 5% or more, and if you’re not growing at that same pace, you’re going backwards. For us, this is an attempt to keep that status-quo wolf from the door.”

For this issue and its focus on banking and financial services, BusinessWest takes a look at how and why this acquisition came about, and what it means for ESB moving forward.

Checks and Balances

Given ESB’s aversion to the status quo, Sosik said, the institution has long been examining potential opportunities for expansion and growth, both organically and through acquisition.

But organic growth is a considerable challenge in what all those in the industry consider a no-growth region — one that has also seen some new players enter the fray, with more on the way, such as Farmington.

And acquisition opportunities are few and far between for a bank of ESB’s size — it only recently surpassed $1 billion in assets — and geographic playing field, where many players, both publicly owned and mutually held, are considerably larger, or smaller, but still too big to acquire.

So when Citizens National hired a firm to execute a sale last summer, a rare opportunity presented itself.

“We’re always looking at opportunities to continue to grow and prosper, but this particular opportunity was definitely rare and somewhat unique in that we were able to acquire a stock bank of a size that we could afford,” he explained. “We can’t go out and buy a $600 million, $700 million, or $800 million bank, because of simple mathematics; our capital ratio just doesn’t support it.

“So this was a rare opportunity for us, and we treated it as such — we took this very seriously,” he went on. “It really represented a rare combination when you consider the size of the bank and the geographic location; it all made sense.”

Efficiencies will be created as a result of the acquisition, he said, because the institution that will emerge, with roughly $1.4 million in assets, can eliminate redundancies with regard to staff and operations.

“We’re going to look at how we’re going to do each of the functions we need to do,” he explained, “and you can simply do those more efficiently over a wider asset base. You’re going to clearly have operational efficiencies when you consolidate two departments into one in each of the operational areas of the bank.”

Sosik said ESB’s plan is to keep the Citizens National name on the five Connecticut branches because that institution is a known commodity and respected brand in that region, and also because that name will almost certainly resonate more in the Nutmeg State than the name of a small Hampshire County city that most people in Connecticut have never heard of.

“We’re going to try to take advantage of the franchise value they have in that market area — they’re a very well-known and well-respected organization, and we don’t want to lose their identity,” he said, adding that regulatory approval would be needed to keep the name on those branches.

Looking ahead, Sosik said the acquisition of Citizens National will enable Easthampton Savings to build on some momentum generated in 2014, despite those difficult conditions he described earlier.

“This past year turned out to be better than our best-case scenarios,” he said, referring to measures such as assets, deposits, and loan growth. “And that’s because we just grinded it out, doing all the little things you need to do to succeed in this environment.”

The move will also enable the bank to be more competitive at a time, and in a region, where many players are taking similar steps, with further activity possible, if not probable, in the near future, simply because those challenging conditions are not expected to change for the better, at least anytime soon.

“The perfect storm is not likely to abate,” he said. “Given that, the pressures are going to exist on our income statements, and we’re going to continue to have revenue issues on the margin side, and we’re going to continue to have expense pressures. And when you put all that together, you’re going to see certain banks struggle.

“The trend is here for a while — you’re going to see more consolidation in that marketplace,” he went on, adding that such consolidation will improve the overall health of the industry, while also creating opportunities for the remaining community banks in the market because of their smaller size and ability to serve customers in a more personalized fashion.

Bottom-line Improvement

Sosik said he’s not sure if additional acquisitions like this one are in ESB’s future.

That uncertainly stems in large part from the rare nature of such opportunities and an inability to predict just when and how they might come about.

Overall, the bank is not seeking out such opportunities as much as it is reacting to them when they do arise, he told BusinessWest, adding that this approach will continue, because it must, out of necessity.

As he said, the status quo will eat you alive — if you let it.

George O’Brien can be reached at [email protected]

Chamber Corners Departments

AFFILIATED CHAMBERS OF COMMERCE OF GREATER SPRINGFIELD
www.myonlinechamber.com
(413) 787-1555
 
• Jan. 14: Speed Networking, 3:30-5 p.m., at the Sheraton Springfield, One Monarch Place, Springfield. Meet up to 50 contacts in under an hour. Don’t miss this high-speed way of working the room. Tickets are $20 for members ($25 at the door), and includes complimentary admission to the After 5 immediately following so you can continue to network. For more information, contact Sarah Mazzaferro at (413) 755-1313.
 
• Jan. 14: After 5, 5-7 p.m., at the Sheraton Springfield, One Monarch Place, Springfield. Enjoy networking in a casual atmosphere and expect some surprises. Event sponsors: Wolf & Co. P.C.,  DevelopSpringfield Corp., Springfield Falcons Hockey Club, United Way of Pioneer Valley Inc., and BusinessWest. Tickets are $5 for members, $10 general admission. Complimentary with purchase of January Speed Networking. For more information, contact Sarah Mazzaferro at (413) 755-1313
 
• Jan. 28: January 2015 Lunch & Learn, 11:30 a.m. to 1 p.m., at Springfield College (Dodge Room in Flynn Campus Union), 263 Alden St., Springfield. The event topic is “Question 4: Mandated Sick Leave … Now What?” presented by Skoler, Abbott & Presser, P.C. Core concepts discussed include who is eligible and who isn’t, what it means for your workforce, and the subtle nuances of the law. Sponsored by Skoler, Abbott & Presser, P.C. Tickets are $25 for members, $35 general admission. For more information, contact Sarah Mazzaferro at (413) 755-1313.
 
• Feb. 4: February Business@Breakfast, 7:15-9 a.m., at Crestview Country Club in Agawam. The guest speaker will be Dr. Steve Sobel, humorist and motivational speaker, who will present “You’re a Piece of Work! Celebrate Joy, Passion, and Influence!” This presentation will illuminate all of life’s possibilities and provide attendees with the tools  to embrace all things coming their way and bring their ‘A game’ to their customers. Sponsored by United Personnel. Salutes: FIT Solutions, 10th anniversary; GZA GeoEnvironmental, 15th anniversary; and Shriners Hospital for Children, 90th anniversary. Tickets are $20 for members ($25 at the door), $30 for non-members. For more information, contact Sarah Mazzaferro at (413) 755-1313.
 
AMHERST AREA CHAMBER OF COMMERCE
www.amherstarea.com
(413) 253-0700
 
• Jan. 13: Business Buddies: Grow Your Business with Co-hosted Events, 8:30 a.m. to noon, at Hadley Farms Meeting House, 41 Russell St., Hadley. Join Liz Provo, authorized expert for Constant Contact, and Thom Fox, business advisor, for a free workshop. Learn how to plan, hold, and run successful events for your business. Special focus on collaboration, online registration tools, e-mail and social media. For more information, e-mail [email protected].

• Jan. 13: Chamber Brown Bag, noon to 1 p.m., at Downtown Mindfulness, 67 North Pleasant St., Amherst. Topic: “Rewiring the Brain For Success.” Start the new year learning skills to rewire the brain for success. The brain is naturally wired to be more sensitive to failure, which can limit people from knowing their full potential and power. What distinguishes successful people is their attitude toward failure. In this workshop, become familiar with your explanatory style — how you talk to yourself when you experience a setback — and learn mindfulness-based practices to overcome your negativity bias. Admission is free and open to the public. Register at downtownmindfulness.com.

• Jan. 14: Chamber Annual Meeting, noon to 1:30 p.m., at Chandler’s Restaurant. Guest speakers will be Kerry Miller, director of Membership Services, and Stephen Clark, director of Government Affairs. The meeting will also feature the formal election of the 2015 chamber board of directors, including the installation of Nancy Buffone as board president. Sponsored by the UMassFive College Credit Union. Tickets are $25. For more information, e-mail the chamber at [email protected].
 
• Jan. 29: Chamber After 5, 5-8 p.m., at artALIVE, 35 South Pleasant St., Amherst. Ever try a Wine & Paint night? Here’s your chance to do so. Don’t know how to paint? Who cares, neither do we. We’re all on the same level, folks — that’s why we will have an instructor. Admission is $20, and the price includes wine and two and a half hours with a personal instructor.
 
GREATER CHICOPEE CHAMBER OF COMMERCE
www.chicopeechamber.org
(413) 594-2101
 
• Jan. 21: January Salute Breakfast, 7:15-9 a.m., 
at the Munich Haus, 13 Center St., Chicopee. 
Tickets are $23 for members, $29 for non-members.

• Jan. 28: January Business After Hours,  5-7 p.m., at H & R Block, 1475 Memorial Dr., Chicopee. Tickets are $10 for members, $15 for non-members.

• Feb. 11:
CEO Luncheon, 11:45 a.m. to 1 p.m. Hosted by Collegian Court Restaurant, 89 Park St., Chicopee.
Tickets are $25 members, $30 for non-members.

• Feb. 18: February Salute Breakfast & Annual Meeting, 7:15-9 a.m., at the MassMutual Learning & Conference Center, Chicopee. Tickets are $23 for members, $29 for non-members.
 
GREATER EASTHAMPTON CHAMBER OF COMMERCE
www.easthamptonchamber.org
(413) 527-9414
 
• Jan. 22: Chamber Annual Meeting & Awards Dinner, 5 p.m., at Southampton Country Club. The event will feature presentation of Business of the Year awards and celebrate member milestones. For more information, contact the chamber.
 
• Feb. 9: Getting Down to Business about Business, 8-9 a.m., on the second Monday of each month.  Mayor Karen Cadieux will be hosted by one of Easthampton’s businesses for casual question-and-answer sessions.
 
• Feb. 14: Second annual Easthampton WinterFest, starting at 11 a.m. The Nashawannuck Pond Steering Committee and Greater Easthampton Chamber of Commerce invite you to the second annual Easthampton WinterFest. This community-wide event features family-friendly winter activities held throughout the day, featuring an historical ice harvest on Nashawannuck Pond, horse-drawn wagon rides, snowshoeing, snow sculpture, a chili cook-off, a community bonfire, and much more. There will also be winter-themed indoor activities for all ages. Most events are free or by donation. A lineup of the day’s events will be posted on www.nashawannuckpond.org.
 
GREATER HOLYOKE CHAMBER OF COMMERCE
www.holycham.com
(413) 534-3376
 
• Jan. 13: “How to Start and Maintain Your Business: Finding a Location,” 5:30-7:30 p.m., at the chamber, 177 High St., Holyoke. Join us in this workshop series as members of the chamber teach members of the community the steps it takes to build a successful business. Tickets are $20 per session or $175 for the series. Series sponsors: PeoplesBank, Common Capital, Mass Cultural Council/the Artery in partnership with Holyoke Creative Arts. Call the Holyoke chamber at (413) 534-3376 to sign up or online at holyokechamber.com.

• Jan. 30: Legislative Coffee Hour, 7:45-9 a.m., at the Summit View Banquet House, 500 Northampton St., Holyoke. Speakers will be state Sen. Donald Humason and state Rep. Aaron Vega. Tickets are $25 for members with reservations, $35 for non-members and at the door. Price includes a continental breakfast.
 
• Feb. 3: “How to Start and Maintain Your Business: Staff – Hiring and Firing,” 5:30-7:30 p.m., at the chamber conference room. This program, the latest in a series, will provide all you need to know about employee handbooks, insurance, performance evaluation, job descriptions, sexual harassment, sensitivity training, and human resources. Tickets are $20. Series sponsors: PeoplesBank, Common Capital, Mass Cultural Council/the Artery in partnership with the Holyoke Creative Arts. Call the chamber at (413) 534-3376 or sign up online at holyokechamber.com.
 
• Feb. 18: Chamber After Hours, 5-7 p.m. Business networking event includes complimentary appetizers, 50/50 raffle, and door prizes. Sponsored and hosted by Gary Rome Hyundai, 1000 Main St., Holyoke. Tickets are $10 for members, $15 for the public. Call the chamber at (413) 534-3376 or sign up online at holyokechamber.com.
 
• Feb. 24: “How to Start and Maintain Your Business: Marketing Your Business,” 5:30-7:30 p.m., at the chamber conference room, 177 High St. This program, the latest in a series, will provide all you need to know about designing a logo, branding your business, advertising opportunities, social media, and developing a website. Tickets are $20. Series sponsors: PeoplesBank, Common Capital, Mass Cultural Council/the Artery in partnership with Holyoke Creative Arts. Call the Holyoke chamber at (413) 534-3376 to sign up or online at holyokechamber.com.
 
GREATER NORTHAMPTON CHAMBER OF COMMERCE
www.explorenorthampton.com
(413) 584-1900

• Jan. 27: New Member Orientation at Northampton Chamber of Commerce, noon to 1 p.m. This is the chance to tell us more about your business and how the chamber can best serve you, meet other new members, and learn how to make to the most of your chamber membership. RSVP to (413) 584-1900 or [email protected]. Cost: free.
 
GREATER WESTFIELD CHAMBER OF COMMERCE
www.westfieldbiz.org
(413) 568-1618
 
• Jan. 14: January After 5 Connection, 5-7 p.m., at the Arbors of Westfield, 40 Court St. in Westfield. Sponsored by Susan Allen Financial. Cost is $10 for members, $15 cash for non-members. Refreshments will be served. Bring your business cards and make connections. To register, call Pam at the chamber office at (413) 568-1618.
 
• Feb. 2: Mayor’s Coffee Hour with Westfield Mayor Dan Knapik, 8-9 a.m., at McDonald’s, 182 North Elm St., Westfield. This event is free and open to the public. Call Pam at the chamber at (413) 568-1618 to register.

• Feb. 11: February After 5 Connection, 5-7 p.m., at Betts Piping Supply Co., 14 Coleman Ave., Westfield. For more information, contact the chamber at (413) 568-1618.

PROFESSIONAL WOMEN’S CHAMBER
www.professionalwomenschamber.com
(413) 755-1310
  
• Jan. 21: 2015 Tabletop Expo/Luncheon, 11:30 a.m. to 1:30 p.m., at Storrowton Tavern at Eastern States Exposition, 1305 Memorial Ave., West Springfield. Reservations are being accepted for the 17th annual Tabletop Expo. Last year’s successful Expo was a sellout. Sign up today to showcase your company’s products and services or to attend the event. Display price includes a draped table and lunch for one. General-admission tickets include specialty sandwiches, fruit, chips, and dessert. Please note on your reservation form if your exhibitor’s table will require electricity. Luncheon admission: $25 for members, $35 for non-members. Tabletop exhibitors (includes one luncheon ticket): $75 for members, $105 for non-members. For more information, contact Sarah Mazzaferro at (413)755-1313.
 
WEST OF THE RIVER CHAMBER OF COMMERCE
www.ourwrc.com
(413) 426-3880
 
• Jan. 15: Networking Lunch, noon to 1:30 p.m., at Lattitude, 1338 Memorial Ave., West Springfield. One must be a member or guest of a member to attend. Enjoy a sit-down lunch while networking with fellow chamber members. Each attendee will get a chance to offer a brief sales pitch. The only cost to attend is the cost of your lunch. Attendees will order off the menu and pay separately the day of the event. Please note that we cannot invoice you for these events.
 For more information, contact the chamber office at (413) 426-3880 or e-mail [email protected].
 
• Feb. 4: Wicked Wednesday, 5:30-7:30 p.m., at Flowers By Webster 82 Elm St., West Springfield. Wicked Wednesdays are monthly social events hosted by various businesses and restaurants. These events bring members and non-members together to network in a laid-back atmosphere. Free for chamber members, $10 for non-members. Event is open to the public; you must pay at the door if you’re a non-member. For more information, contact the chamber office at (413) 426-3880 or e-mail [email protected].
 
• Feb. 19: Networking Lunch, noon to 1:30 p.m., at Lattitude, 1338 Memorial Ave., West Springfield. One must be a member or guest of a member to attend. Enjoy a sit-down lunch while networking with fellow chamber members. Each attendee will get a chance to offer a brief sales pitch. The only cost to attend is the cost of your lunch. Attendees will order off the menu and pay separately the day of the event. Please note that we cannot invoice you for these events.
 For more information, contact the chamber office at (413) 426-3880 or e-mail [email protected].

• Feb. 25: Legislative Breakfast, 7-9 a.m., at Storrowton Tavern,  1305 Memorial Ave., West Springfield. The breakfast will feature a panel of various leaders, including state Sen. James Welch, state Sen. Donald Humason, Agawam Mayor Richard Cohen, and West Springfield Mayor Edward Sullivan. Tickets are $25 for members, $30 for non-members. For more information on ticket sales, contact the chamber office at (413) 426-3880 or e-mail [email protected].
 
YOUNG PROFESSIONAL SOCIETY OF GREATER SPRINGFIELD
www.springfieldyps.com
  
• Jan. 15: January Third Thursday, 5-8 p.m., at Nadim’s Mediterranean Restaurant & Grill, 1390 Main St., Springfield. All are welcome; admission is free for non-members. Community spotlight: Springfield Symphony Orchestra. Come learn more about SSO and their upcoming events. They’ll be raffling off pairs of SSO tickets at the event and selling tickets at a discount for YPS members.

Court Dockets Departments

The following is a compilation of recent lawsuits involving area businesses and organizations. These are strictly allegations that have yet to be proven in a court of law. Readers are advised to contact the parties listed, or the court, for more information concerning the individual claims.

FRANKLIN SUPERIOR COURT
Majk Samic v. Sarah Kennedy, Vicki Kennedy, Kevin Kennedy, proprietors of Kennedy’s Bostons & Frenchies
Allegation: Breach of contract, unjust enrichment, misrepresentation, and fraud regarding the sale of a puppy: $25,000
Filed: 11/21/14

HAMPDEN SUPERIOR COURT
Interstate Fire and Casualty Co. v. The Dennis Group Inc.
Allegation: Plaintiff seeks reimbursement of deductible pursuant to terms of commercial general liability insurance policy: $75,000
Filed: 11/14/14

Helesant Inc. d/b/a Scores v. Baystate Gas Co.
Allegation: Negligence causing property damage and lost revenue: $5,000,000
Filed: 11/13/14

Naismith Memorial Basketball Hall of Fame v. Grey Flannel Auctions Inc.
Allegation: Breach of contract: $225,000+
Filed: 11/18/14

Starlight Entertainment v. Baystate Gas Co. d/b/a Columbia Gas
Allegation: Negligence causing explosion and loss of revenue: $322,800
Filed: 11/13/14

U.S. Financial Services Inc. v. Berry Berry, Inc. Happy Treats Center Inc., Dalen and Samantha Pham
Allegation: Breach of equipment lease agreement: $67,162.36
Filed: 11/14/14

SPRINGFIELD DISTRICT COURT
Anthony Choquette v. All Seasons Painting and Decorating
Allegation: Breach of contract and deficient and unworkmanlike labor while painting: $12,000
Filed: 11/19/14

Bassett Printers, LLC d/b/a Bassett Co.v. Minutemen Press of Worcester Inc.
Allegation: Non-payment of goods sold and delivered: $19,472.84
Filed: 11/20/14

Datagram Inc. v. CSR Wire, LLC
Allegation: Non-payment of services rendered: $5,420.71
Filed: 11/21/14

FXI Inc. v. Sleep Inc. d/b/a Mattress World
Allegation: Non-payment of goods sold and delivered: $7,286.74
Filed: 11/12/14

Mass Park Inc. d/b/a Valet Park of America v. Nora’s Restaurant Inc.
Allegation: Non-payment of valet services: $5,265.68
Filed: 11/19/14

Performance Food Group Inc. d/b/a Roma Pizza v. Todd P. Denis d/b/a Red Rock Pizza
Allegation: Non-payment of goods sold and delivered: $8,577.70
Filed: 10/31/14

Stewart Staffing Solutions, LLC v. Hot Mama’s Acquisition Corp.
Allegation: Non-payment of staffing services rendered: $16,997.44
Filed: 11/18/14

WESTFIELD DISTRICT COURT
Sassne Enterprise Inc. d/b/a Service Master Assured Cleaning v. Target Restoration Inc.
Allegation: Non-payment of services rendered: $10,993.50
Filed: 10-21-14

Daily News

EAST LONGMEADOW — FieldEddy Insurance Inc., which recently became a division of HUB International New England, LLC, a leading global insurance broker, has announced several appointments.

Olga Tracy has rejoined the agency as the newest personal-lines account manager in the Monson office. She will be responsible for educating and ensuring that clients have the proper insurance coverage. In the East Longmeadow office, Karen Britt has accepted a promotion to middle-market account manager, Heather Fleury has been named small-business account manager, and Peggy Grundstrom will be a part of the quality-control team. The agency also recognized Marylou “Lou” Rosner upon her retirement. She leaves FieldEddy with more than 29 years of devoted customer care.

“In order to achieve our number-one goal of continuing to delight our customers, we must always have a robust recruiting and training talent plan,” said Timm Marini, FieldEddy president. “The experienced talent and staff at our agency speak for itself. The employees mentioned above have more than 75 years of work experience at FieldEddy. This is something that we are very proud of.”

Daily News

SPRINGFIELD — Christopher Neronha, an attorney with extensive experience in higher education, has been named general counsel at Springfield College, effective Jan. 20, President Mary-Beth Cooper announced. Neronha will provide legal counsel and guidance to the leadership of the college and will serve as secretary to its board of trustees. He will be a member of the president’s senior leadership team.

Neronha has 19 years of experience as an in-house corporate attorney, nine of those as a senior in-house attorney for Roger Williams University in Bristol, R.I., where he previously was employed since 2006, as the associate general counsel and executive director of risk management. Prior to Roger Williams, Neronha was assistant general counsel and assistant secretary at National Life Insurance Co. in Montpelier, Vt., where he provided legal support for all company operations. He is an attorney licensed in the federal and state courts of the Commonwealth of Massachusetts and the states of Connecticut, Rhode Island, and Vermont.

“I am delighted that Chris will join the senior leadership team of Springfield College,” said Cooper. “His strong professional background and his expertise in higher-education legal issues will provide a great resource to the college and ensure that we continue to provide the best experience for our students.”

A graduate of Providence College with a bachelor’s degree, summa cum laude, in political science, Neronha received a juris doctor, magna cum laude, from the University of Notre Dame Law School.

Daily News

WEST SPRINGFIELD — The West of the River Chamber of Commerce announced that it will stage its Legislative Breakfast, an event that brings members and non-members together for a morning of breakfast and legislative updates, on Feb. 25 from 7 to 9 a.m. at the Storrowton Tavern Carriage House in West Springfield.

Attendees will have the opportunity to connect with local business people over breakfast, and later will enjoy an informational session presented by a panel of legislators including state Sens. Donald Humason and James Welch, state Rep. Michael Finn, Agawam Mayor Mayor Richard Cohen, and West Springfield Mayor Edward Sullivan. Political consultant Anthony Cignoli will emcee the event and offer economic updates. Sponsors for the event are Health New England, OMG, the Insurance Center of New England, Ormsby Insurance, and Spherion.

The cost is $25 for members, $30 for non-members. For more information, call the chamber office at (413) 426-3880.

Features
HitPoint Studios Brings Gaming Innovation to Downtown Springfield

The white rabbit in Fablewood

The white rabbit in Fablewood, a social game played on Facebook, is a fan favorite, says Paul Hake.


Aaron St. John says there are “three legs of the stool” that make a region fertile ground for businesses — and entire industries — to take root: access to talent, quality of life, and access to capital.

Until recently, he said, the perception among high-tech firms was that the Pioneer Valley had the first two in spades, but would always be trounced by the likes of Cambridge, New York, and Silicon Valley when it came to capital.

That perception is changing, he told BusinessWest, and HitPoint Studios is exhibit A.

The video-game-development company that he and Paul Hake started in 2008 has grown exponentially from its humble beginnings and now employs about 35 people. Based first in Greenfield, then Hatfield, and most recently in Amherst, the firm relocated to downtown Springfield last week, thanks to a commitment of $1.25 million by area investors to keep HitPoint local at a time when Boston and California were calling.

“Our entire round of funding is from the Valley,” St. John said. “We’ve had access to talent and good quality of life in this region — it’s a good place to live. But access to capital has been a challenge for this area. So I think it’s really encouraging that we didn’t need any outside funds.”

These investments in HitPoint’s future — about 40% of it from MassMutual’s Springfield Venture Fund and the rest from members of River Valley Investors — is a sign that the Valley’s reputation in this regard might be changing. The Venture Fund requires recipients to base their operations in Springfield, but regardless, St. John believes the city’s downtown is a natural spot for HitPoint to grow.

Aaron St. John

Aaron St. John says Springfield’s location, amenities, and rising profile make it an ideal place to grow HitPoint.

“Seeing all the entrepreneurship taking place in Springfield is very encouraging in a business where we rely on being innovative and finding creative solutions,” he said. “Being engaged by a city in that way, we got the feeling of an open door, of Springfield rolling out the red carpet, and asking, ‘what can we do?’ We felt this would be a good place for HitPoint.”

As they packed up boxes for the big move to the City of Homes, St. John and Hake talked with BusinessWest about what the move means for their company — and for the gaming industry in general.

Roads Taken

HitPoint’s founders traveled different roads to their eventual partnership. St. John’s older brother was an executive at Microsoft who introduced him to some of the big names in the game industry, and by age 16, he could see that making games — something he was passionate about — could be a viable career.

While still a teenager, on summer break from Earlham College in Indiana, St. John found himself interning for Monolith, a then-fledgling game company which is now one of the biggest online game portals. The company solicited game ideas from its people and got more than 100 back; of the three ideas deemed best, two were submitted by St. John. He was quickly hired on full-time.

That experience led to the development of Sanity: Aiken’s Artifact, which was brought to market by Fox Interactive. Later, St. John returned to his native Bay State to finish his degree at UMass Amherst; he launched his own design company, Golden Goose Games, soon after.

Hake, on the other hand, didn’t grow up playing video games; in fact, he wasn’t allowed to play console games at home. But he got hooked on computers after his father brought home an IBM PS2 and started teaching him how to program. Soon after, the family got another computer and a few PC games, and he played them all the time.

At UMass, he got more into gaming — not just playing them, but making them, using his programming background and the classes he was taking to build his skills in that arena. When the results of one assigment — he created a scrolling game with flying and shooting features — was particularly well-received, he decided this was what he wanted to do with his life.

So, after college, Hake landed a contract position with the Tiger Electronics division of Hasbro Toys. Eventually, he gained enough experience and contacts developing games that he was able to launch his own company, Paul Hake Productions, in 2004.

Having both attended UMass for a spell, the pair worked together casually from time to time and decided to go into business together in 2008. They began with eight employees — four from each company — but soon saw their enterprise take off.

HitPoint has long specialized in four lines of business: branded entertainment, which are games designed for companies’ Websites; casual games, which are also typically work-for-hire projects; social games, typically played through Facebook; and independent games, which the company designs and distributes on its own — a niche St. John and Hake have been working to expand.

Not that partnering with other companies hasn’t been lucrative.

“We were a first-party partner with Microsoft, one of two they chose to work with. We were developing their strategic titles for launch of Windows 8; we did about 12 titles for Microsoft, all featured in the App store, all top-grossing and top-ranked,” St. John said. “Then, just this past year, we worked on a product with Dreamworks to promote How to Train Your Dragon 2, a map-based explorer game, where you fly a dragon over a real, updating GPS map.”

In addition, HitPoint boasts several social games on Facebook — including Fablewood, Seaside Hideaway, and Jane Austen Unbound — with another set to release soon.

Facebook games and many mobile games are free to play, but are often monetized with ‘punch points’ in the game where there’s a significant time investment to get to the next level — and an option to get past those punch points faster by paying. The biggest hits of the genre can be extraordinarily lucrative. And with most people now playing games on their phones, mobile platforms represent an area of the gaming market that’s only expected to continue its surge in popularity.

Nuts and Bolts

Designing and developing each game is a painstaking process involving programmers, gameplay designers, graphic artists, sound specialists, and others. To coordinate them, St. John and Hake adhere to a software-development process known in the industry as ‘scrum,’ in which phases of a project are broken into short ‘sprints’ with specific goals. It’s the reason HitPoint can keep upwards of 15 projects in the air at one time.

Each must undergo a process of risk assessment and profit projection before being greenlit, which involves determining what’s achievable in the amount of time available and whether a project complements the company’s strategic goals — goals that will now turn heavily to independent projects, starting with a new product set to launch in the second quarter of 2015; they’re hush-hush on the details right now.

“We want to be focused around our own titles,” St. John said. “We work with other companies — we’re continuing our relationship with American Family Insurance, with one of the biggest insurance-based games, and we have relationships with some of the larger companies in the industry, like EA and a large Japanese company. But most of our effort is spent on games we’re launching and maintaining ourselves, where we own the game and the infrastructure.”

They’ll be entering this new phase in downtown Springfield — One Financial Plaza, to be exact — during a time of bustling activity in the neighborhood, with class A tenancy rates up in the towers; investments by a host of companies as well as UMass, Bay Path University, and Cambridge College; and, of course, the $800 million MGM Springfield casino set to open in 2017.

It definitely represents a more jarring change than HitPoint’s last move, from a retrofitted barn in Hadley to digs on University Drive in Amherst.

For that last move, “we mostly wanted to get out of the barn,” Hake said with a laugh. “It was getting a little old and crowded, and during the past few years, we’d been building up our own properties, including the suite of games on Facebook that we own and a couple of games on mobile as well.”

Then, starting early last year, he continued, “we discussed raising capital to continue our independent growth, and as part of that, we’re making this move to Springfield.”

St. John said there’s no reason why Springfield can’t be an attractive spot for companies such as his. “There’s easy access to [Bradley] airport, and we have several people that live close to Boston, who have much easier access to the office. I’m excited about all that. With the new-product innovation we have planned, we expect to grow quite a bit out of Springfield over the next two or three years.”

St. John has always been loath to look beyond Western Mass. as HitPoint’s headquarters, saying the the region’s colleges provide a solid pipeline of talent.

“We’ve gotten a lot of mileage out of being in Western Massachusetts,” he told BusinessWest. “Frankly, the game industry is pretty competitive, especially the competition for talent. We don’t have a warehouse, we don’t even have physical goods that we sell; the value of this company is in the people who work here. And the kinds of people we have to attract find the Valley a phenomenal place to live.”

He recognizes that being among the biggest players on the regional game-development block gives HitPoint, access to some of the top talent graduating from the region’s colleges and universities, but he also believes that, should the Valley become a hub for game developers as he believes it can, there will be plenty of talent to go around, because out-of-staters will be drawn by the quality of life. “We’ve found people who want to live here, people willing to move from California, New York, Texas.”

Downtown Dreams

The question, though, is can Western Mass. realistically become that video-game hub?

“That’s certainly my hope,” St. John said. “We’re hoping we can engage other entrepreneurs in area schools to look at the gaming industry, start game companies, and make their own games.”

He said HitPoint has been active with area colleges, and hosted two ‘game jams’ last year, at which students, with the help of faculty and HitPoint staffers, designed games for 24 hours straight.

“We saw a lot of talent and actually hired some people from those events; we’ve seen a few of them start their own projects on Kickstarter, things like that,” he noted. “It’s our hope — assuming we’ll be a successful presence in the area — that we’ll see a change in the perception students have about this area.

“That was certainly my perspective,” St. John continued. “I grew up in Amherst, and all I wanted to do was play games. We want to change people’s perceptions locally, but also change the industry perception, so people say, ‘why not Western Mass.?’”


Joseph Bednar can be reached at [email protected]

Law Sections
Now Is the Time to Review Documents and Create an Action Plan

By LISA L. HALBERT, Esq.

Lisa L. Halbert

Lisa L. Halbert

As the end of 2014 approaches, articles are published that recap the year’s events (“the best of…,” “the worst of…”), or that encourage changes in behavior (how-tos) for 2015. Among that genre are the top 100 videos, 10 most influential people, and my perennial favorite, “how to lose that first 10 (or 50) pounds this year.”

In this respect, the field of elder law and estate planning is not terribly different. The new-year celebration is an opportunity to review legal documents and consider an action plan for estate-planning needs during the coming year.

Estate-planning documents need to be reviewed at least every five years and also upon major life events, to make sure they continue to be relevant. Even attorneys can neglect this periodic review, and as this article is written, I am reminded to pull out my own documents and confirm that my wishes are properly reflected. As for those who do not yet have documents, read below for the potentially serious consequences of not having documents in place.

What follows is a list of estate-planning documents, action steps, and paperwork to consider, and advice for the coming year.

Prepare a Comprehensive List of Assets

Make this less daunting by doing it in stages. When next balancing your checking account, before you get up from your desk, start an asset list and add all bank accounts and possibly real estate. Then set a time to consider what you hold in securities, retirement funds, insurances (life or disability), annuities, business valuations, and tangible personal property, such as art, furniture, and jewelry. Make a column and indicate who owns the asset, whether it is held in your name alone or jointly with another. See the section about beneficiary designations for further information.

This list should also include any assets held in a trust. Sharing this list with your estate-planning attorney is a good beginning point. Understand that, after your estate plan is fully developed, the titling of your assets may change to accommodate the plan.

Durable Power of Attorney

The DPA allows you to appoint people to assist with financial management of assets in your name while you are alive. The person who creates or grants the power is referred to as the ‘principal,’ while the person who is appointed to act on behalf of another is sometimes referred to as the ‘attorney-in-fact’ (AIF). The principal gets to determine the amount of authority to grant the AIF, with the exact terms set forth in the DPA. The benefit to a DPA is that you, not a court, choose who can have access to your financial information. A DPA can allow the AIF to access your assets even though you are fully capable of thinking and acting for yourself (for example, as a convenience for you while away on vacation), or it can be written to allow access only if and when you start to fail mentally.

A DPA does not change the ownership of any asset or account. It merely allows another to act as your fiduciary — to step into your shoes and make decisions as your agent. If an asset is owned by you alone, then at your death, the authority of the AIF terminates and the asset then goes through your will, unless there is a beneficiary designation attached to it.

Whether a copy of the DPA is immediately provided to your appointees or held to be distributed at a later time is a discussion to have with your attorney. Remember, if no one knows about it, or you fall ill and cannot communicate where the document is located, court action might still result.

The issue always comes up about whom to appoint and how many to serve at any one time. Should it be one person, or two people serving together? And if two serve, do they need to act together, or may they act unilaterally? From a purely administrative perspective, it is easiest to identify one person to act alone. But in families where there may be friction, or differing skills in terms of money management, then appointing two people to act may be the best choice for that particular family.

Decisions about whether to require two signatures or one are made by the principal after considering the benefits and burdens of both choices.

If a DPA does not exist or cannot be located, and you are unable to manage your financial affairs, then without a DPA in place the family may find itself needing to go to court to obtain a conservatorship over the accounts. In the alternative, the matter might linger and not be addressed in a timely manner. For example, through oversight, a deadline may be missed to pay a premium for life or disability insurance, causing the policy to lapse. Either way, the financial consequence could be much greater than the cost associated with having the document prepared and gaining control of who has access to the accounts.

Healthcare Proxy

Review your HCP to confirm that it identifies those you would want making healthcare decisions for you if and when you can no longer make or communicate them on your own. List appointees to serve in consecutive order, and make it long enough so that it stands the test of time. Discuss the prudence of additional provisions. For example, do certain religious beliefs impact healthcare decisions, and how should they be articulated? Would you allow certain drugs to be administered that might otherwise require court approval? Do you want your healthcare agent to choose a nursing home for you if it becomes necessary?

Once signed, provide your HCP to your healthcare providers and other physicians and hospitals. Some people keep a copy on the refrigerator, in the car, in their luggage, or with other important papers. And, of course, provide a copy of your HCP to those you have appointed as decision makers.

Remember, an HCP is not a medical release that allows an appointee to look into your private medical records or make changes to current treatments. Rather, a physician or certain nurses must invoke the HCP when you are no longer able to make informed decisions about your healthcare, or cannot communicate them. And just because the HCP is invoked does not necessarily mean that you do not have capacity to handle your own finances or manage other contracts.

If you have a surgical procedure, remember to bring a copy of your HCP with you, or ask the facility if you can e-mail a copy for their records. Many medical facilities provide a boilerplate form for completion prior to a procedure. Patients then dutifully fill it in, not necessarily realizing that this new form will revoke a previously signed HCP. It is always better to supply a doctor or hospital with your own HCP document, which will likely be a more considered and thorough document than the hospital’s standard form.

Without an HCP, if healthcare decisions need to be made for you, a court will appoint a guardian. This process takes time and costs money, and you may no longer get to control who is appointed to serve. The benefit of an HCP is that you get to choose those individuals you trust to make decisions for you as you would want for yourself, as opposed to having a court choose.

Massachusetts Medical Orders for Life-sustaining Treatment

The MOLST is a relatively new medical form and not a legal form. It is intended to be used by patients of any age who suffer from an advanced illness. It addresses current medical orders about life-sustaining treatment(s). It involves the medical provider/clinician and the patient, and it is effective as of the time of signing. It serves a different purpose than a HCP. Those with advanced illness or the loved ones of those same people are encouraged to discuss a MOLST with their clinician, or visit molst-ma.org.

Nursing Homes and Long-term-care Facilities

This is one of those cautionary tales that cannot be ignored. Too many times in 2014, clients have come in to ask for assistance in dealing with a collection issue concerning a loved one in an assisted-living residence, nursing home, or similar facility. For example, Barney Rubble arrives in the office stating that an assisted-living facility is looking to collect against his own assets to pay for his friend Fred Flintstone’s stay. It seems that the insurance that might have covered the experience had a glitch and is not paying.

Barney is Fred’s trusted friend and is appointed as Fred’s healthcare agent and AIF. On Fred’s application for admission to the facility, Barney signed as the ‘responsible party,’ because he felt that, since he was helping his friend Fred, he was therefore responsible to make sure Fred’s bills were paid. Although Barney was well-intentioned, in most cases, he missed the mark. While he is the AIF, it is only with respect to using Fred’s funds. Barney never intended to promise to use his own funds.

Before signing any paperwork, slow down and carefully read the application. ‘Responsible party’ frequently means that the person signing is actually financially responsible for the person who is going into the facility. Therefore, the proper way to have completed this area of the form so as to insulate Barney’s assets was: ‘Fred Flintstone by Barney Rubble, his AIF.’ Otherwise, Barney may be setting himself up for the facility to come after his own assets, in addition to Fred’s.

Last Will and Testament

A last will and testament controls assets that are held in your name alone without a designated beneficiary, at your time of death. These are the only assets that go through the probate process. Your will is a road map as to whom you would like to receive your probate assets, so long as it is not illegal.

It can also provide for forgiveness of debt or allow someone temporary use of an asset (such as living in a home until X age, or Y event occurs). Generally, a will allows you to control and determine who inherits your estate at your death. (A surviving spouse and minor children, however, do have certain statutory rights that take priority over the terms of the will, even if you intended to try to disinherit the spouse and/or child.)

When you die, the Mass. Uniform Probate Code (MUPC) controls the probate process. The MUPC is intended to expedite the process and no longer requires as much court intervention or oversight, although court supervision is available where appropriate. For those with new probate matters, be aware that, as of the end of October, a new rule was issued that requires seven days’ notice must be given to the Division of MassHealth before a petition for probate is filed with the court.

While this usually will not pose a problem, compliance is required. Because the MUPC is still relatively new, attorneys continue to identify nuanced changes relative to how the rules are to be implemented. And while the law was intended to be user-friendly and more streamlined, another caution is to seek legal counsel, especially where a decedent dies owning real estate.

If you pass away without a will (referred to as dying ‘intestate’), state law dictates how your assets get distributed. Under the MUPC, if you die intestate and are survived by your spouse and children of both you and your spouse (whether biological or adopted), then your spouse will receive your entire estate, without any portion specifically allocated to the children of the relationship. If there are stepchildren (on the side of the decedent or the spouse), then a different distribution is dictated.

Under the MUPC, your spouse has priority to serve as the personal representative (formerly executor) for your intestate estate. The statute, however, provides that, if your spouse does not want to accept the position, he or she may designate someone else to act, effectively skipping over an adult child who might have anticipated taking on that role. So, while you might not think you have enough assets to have a will prepared, having control and choosing the beneficiaries is likely the best route to go in case that late-bought lottery ticket is found, or a family member inadvertently left you as a beneficiary.

A will can also have some significance prior to your death. During your lifetime, if you become incapacitated and another is put in charge of your assets and financial management, there may be occasions where gifts are appropriate. The AIF or conservator can look to your will in order to figure out who or what entities are most dear to you and help implement some of those dispositions even before you pass away. The will, therefore, may offer some guidance even during your lifetime.

Trust-based Planning

Depending upon your assets, intended beneficiaries, and other information, a trust might be a better option to accomplish your preferred distributions than a will. A trust is a document with three major players — the person who creates it (you, also known as the grantor), the trustee (who could be you and/or others and is the one who actually administers or managers the assets), and the beneficiaries (who could be you and/or others who receive a benefit under the trust). The trust document provides direction as to how you want your assets (and debt) managed, invested, and distributed. It is especially useful if there are minor beneficiaries and you want to know that instructions are followed long-term, or where another needs some long-term financial assistance or management (such as a special or supplementary needs trust.)

This year, irrevocable trusts have become a topic of much discussion among elder-planning attorneys. Irrevocable trusts have been used by elder-planning attorneys as one way to provide the elder ‘income only,’ but save the principal for others. When created, counsel and clients knew that income-only trusts would leave the income exposed and in the sights of MassHealth, and available to pay for care.

This past year, however, MassHealth more frequently required that the principal also be made available to pay for the elder’s care. MassHealth’s position seems based on an interpretation of text that might allow for the trustee to alter or exchange assets within the trust. While there is some myopic interpretation which, when taken out of context, might allow for an elder to receive what was formerly characterized as principal, when considered in total, most of these irrevocable trusts do not allow for such dispositions.

The legal battle continues to heat up, and for the immediate future, an irrevocable income-only trust, where a MassHealth application might someday be required, should be approached with extreme caution.

Beneficiary Designations

Review beneficiary designations on your various accounts to confirm that they remain current and in line with your overall estate plan. Types of assets that frequently carry opportunities for beneficiary designations include insurance, annuity, retirement accounts, and some brokerage accounts (accounts that hold securities and other investments).

Designating a beneficiary completely avoids the asset going through probate, and there may be some income-tax advantages to naming a direct beneficiary. Most people, however, forget that the first-named beneficiary might not outlive them, and do not properly name a contingent beneficiary. Also, if your estate plan is premised on having assets go through your probate estate, but the designations are not changed, then your plan may be defeated.

An estate plan, once completed, may use a blend of assets that are directed to specific beneficiaries via designation, as well as assets that go through probate or a trust. Retirement assets may have a better income-tax benefit if directed to specific individuals or charities (especially if you are looking to save an income-tax bite to the estate), while life insurances might be more appropriate to go through probate. Each client situation is different.

The MUPC effectively revokes certain beneficiary designations to a prior spouse. Therefore, if you are divorced and yet still intend for your ex-spouse to receive assets via a beneficiary designation that has not been changed since the divorce, revisit the designation.

Further, there are many insurance companies that do not yet respect the MUPC and stand by their own rules stating that, where a spouse is named as a beneficiary, even after a divorce the prior designation stands. So, even if your separation agreement holds that the ex-spouse is not a beneficiary, some companies ignore that text. Rather than cause your family unnecessary angst, it is best to affirmatively confirm or change beneficiary designations after a divorce is finalized.

Same-sex Spouses

A year ago, significant ink was used getting the word out that same-sex spouses could qualify for spousal benefits in Massachusetts and under the federal law. While not exactly breaking news, spouses (including same-sex) are once again encouraged to review all financial aspects that might impact their married life. For planning purposes, this impacts your federal income taxes, Social Security benefits, FMLA, and health-insurance coverage.

Retirement benefits from a qualified retirement plan will be required to allow the surviving spouse of a married couple, whether same-sex or not, to withdraw the funds over the surviving spouse’s lifetime. IRAs that allow a spouse to roll over inherited assets into his or her own IRA are now allowed. There are more than 1,000 federal benefits that may be impacted by this ruling. Check beneficiary designations as well as federal tax withholding. By now it should be old news, but I will remind you that same-sex spouses may file joint income-tax returns.

From an estate-planning perspective, we are in the second year that same-sex couples can take advantage of the unlimited marital exemption to transfer assets between spouses during life, as well as at death. For high-wealth couples, ‘portability’ of the estate-tax exemption at the death of the first spouse to a surviving spouse is now allowed. With an estate-tax exemption currently at $5.34 million per spouse (and $5.43 million for 2015), this allows a same-sex married couple to have a combined $10.68 million ($10.86 million for 2015) estate-tax exemption.

While this may not currently impact you, if the surviving spouse wins a large lottery ticket, or comes into money for any other reason even after the first spouse’s death, having elected portability may result in a significant estate-tax savings.

Do-not-resuscitate Order

A DNR is not prepared by your attorney. It is available to be signed in your physician’s office, and it states that, if your heart stops, you do not want extraordinary measures taken to restart it. A DNR is not interpreted to mean that you want to be taken off of medical machinery (and be allowed to die) if you are being kept alive only by such mechanical devices.

Passwords

Regrettably, I am electronically challenged. So, the best advice I can offer is that you need to figure out an appropriate way to track all of your passwords and user ID information, and consider how to leave this information so that your attorney-in-fact or personal representative can access it in the future. There is an old-school view, which is to write it all down and keep it in one place, and there are those who use the cloud or other programs.

Either way, while you still have capacity, think about and organize the information. From experience, the list should include bank accounts, ATM cards, brokerage access, credit and other loans, and even health-related information. Document the answers to applicable security questions.

From a practical perspective, it is frequently very hard for your AIF to establish online access; it is much easier to continue access which you have established. Yet, where many AIFs do not live proximate to the principal, online access is the best solution. So before your memory fades, or an unexpected accident arises, consider whether you want to figure out a solution that makes it much easier for those who might have to assist you.

Important Papers

Organize a filing system for important papers. Whether alphabetical or by category (bank papers, insurance, etc.), consider putting all important papers in one place. Documents to be retained include Social Security cards, copies of birth certificates, and legal documents (will, trust, HCP, DPA, marriage license or divorce decree, and funeral-related paperwork). Include on this list your children or next of kin and their addresses. If you should die, and a non-family member is involved, it makes locating family much easier.

This checklist provides a starting point. For more information, contact an estate-planning professional for a comprehensive review of your plans.


Lisa L. Halbert is an estate-planning, elder-law, and real-estate attorney with the regional law firm Bacon Wilson, P.C. She is especially focused on legal matters relating to elder care, estate planning, and asset protection; (413) 584-1287; baconwilson.com