Class of 2021

Deputy Chief of Staff for State Sen. Eric Lesser; Chicopee City Councilor; Age 29

Joel McAuliffe can’t remember a time when he wasn’t in public service. Well … he can, but he has to go back to his high-school days, and even then, he was involved in politics and looking for ways to become more so.

He first ran for a seat on the Chicopee School Committee when he was 18 and tried again when he was 20. Neither run was successful, but he was eventually hired as the Communications director for Mayor Richard Kos in 2014, a stint that lasted three years and only served to whet his appetite for public service.

Indeed, he ran for City Council in 2017 against a long-time incumbent. He remembers hearing from supporters that he should “wait for his turn.” But he decided this was his turn, and he triumphed in a hard-fought race. He’s still on the Council, working hard for the residents of Ward 1, near Westover Air Reserve Base, and, overall, to “keep the city affordable.”

Meanwhile, he also serves as deputy chief of staff for State Sen. Eric Lesser, himself a member of the Forty Under 40 class of 2015. That role is the latest McAuliffe has held in a seven-year stint with Lesser, calling himself a “jack of all trades.”

Both jobs keep him quite busy, but he has many other things on his plate as well. He got engaged last August and is currently planning a wedding and house hunting in the city that isn’t just a home, but a passion. He’s currently involved with a project to bring the city’s residents municipal broadband service, one of the many initiatives aimed at improving quality of life in Chicopee and positioning it for growth and vibrancy in the years and decades to come.

“Chicopee is at a crossroads,” McAuliffe said. “We have a tremendous opportunity in front of us … we’re primed for success in a post-COVID world that will be filled with people working remotely and relying on technology.”

When asked about his ultimate ambition when it comes to public service, he gave an answer that speaks volumes about what he’s done already — and what might come next.

“Whatever is it that I do, politically, civically, professional work-wise … I want to be doing something that, in my opinion, gives back to the community and elevates the people who don’t have a voice.”

 

—George O’Brien

Class of 2021

President and CEO, DopaFit Parkinson’s Movement Center; Age 36

When someone who is afflicted with Parkinson’s disease meets Chad Moir, he asks if there is any activity they did before their diagnosis that they wish they could do again.

Moir uses exercise programs to help people stop or slow down the progression of Parkinson’s, a neurodegenerative disorder that increasingly robs the body of dopamine, which is released during exercise. Moir chose DopaFit as the name of his company to suggest improving a person’s dopamine fitness.

“Parkinson’s wants to make a person small — crunch down and take small steps,” he said. To counteract that, exercises for his clients are overexaggerated, featuring big body movements. “Applied to someone’s daily life, the exercises we work on in class will correlate to them having a normal walking pattern.”

Moir became involved in the Parkinson’s community when his mother became afflicted with the disorder and eventually died due to complications from the disease. “The love she gave me for many years is the same love I have instituted into DopaFit in helping people with Parkinson’s disease,” he said.

Because high-intensity exercise works so well for Parkinson’s patients, boxing is a centerpiece of the activities at DopaFit.

“Boxing elevates your heart to a rate almost equal to running around the block, without putting the stress on your knees and joints that you would get from running,” Moir said, adding that, in addition to the physical benefits, there are big mental-health payoffs, too. “It’s so cool for our clients to say they’re going to boxing class instead of they’re going to therapy. It really lifts their spirits.”

The most satisfying part of his work is when people can return to activities they enjoyed before being diagnosed with Parkinson’s. For example, one client went skiing for the first time in three years. “Another client who used to be a pilot hadn’t flown in 10 years because of Parkinson’s. We recently got him in the cockpit for the first time, and he was able to fly again.”

Moir — who was also recently honored as one of BusinessWest’s 2021 Difference Makers — said he’s happiest when he is helping others, taking inspiration from the Muhammad Ali quote, “service to others is the rent you pay for your room here on earth.”

In other words, he added, “I just want to leave the earth a little better than when I got here.”

 

—Mark Morris

Class of 2021

Client Relationship Manager, Traffic Manager, Market Mentors, LLC; Age 27

Sarah Murphy went to college just outside Boston — at Lasell University in Auburndale — and was thinking about a summer internship in the Hub between her junior and senior years. But the city is expensive, and she quickly determined it was too expensive, so she opted to come back home to Agawam for summer break.

With some guidance from a friend, Bob Greeley, owner of R.J. Greeley Co., she readjusted her sights for an internship and started by talking with Michelle Abdow, owner of Market Mentors. That talk led — eventually — to the start of a career in the marketing business, and an intriguing job with many moving parts.

That’s eventually, because Murphy later interned in Boston for a large marketing firm and had to make the decision about which side of the state to work in. She chose Springfield, and Market Mentors, and has never looked back.

“In Boston, it felt like I would have been a little fish in a big pond,” she explained. “In coming here, I feel like I’m making more of an impact being with a smaller agency — and that spoke volumes to me.”

That impact, as she called, it, can be seen both in the agency and within the community.

Indeed, Murphy is now relationship manager and ‘traffic manager,’ a new position in which she handles a number of responsibilities and builds on experience gained while working her way up the ladder.

“I’m the liaison between the account executives and the other departments at the agency — I’m the middle person between our AEs and our copy and design, digital, and web departments,” she explained. “And I manage the deadlines for all of our projects. You might say I’m the hub for the agency; all the workflow goes through me.”

As noted, she is also quite active in the community, continuing a pattern that started in college, when she traveled to Uganda for two months with the Shoulder to Shoulder program and assisted seventh-grade school children by teaching science. Today, she’s an involved board member for the Foundation for TJO Animals, which supports the Thomas J. O’Connor Animal Control & Adoption Center.

With TJO, she helps lead many of its fundraising and outreach events, such as the Ride Like an Animal Motorcycle Run and Car Show. She also volunteers additional time at the adoption center, providing companionship to the shelter’s numerous animals.

 

—George O’Brien

Class of 2021

Manager, Audit & Assurance Department, Meyers Brothers Kalicka, P.C.; Age 31

Like most who venture into the broad realm of accounting, Matt Nash discovered early on that he had an affinity for numbers. But, again, like most of those who join this profession, he discovered this business isn’t really about numbers; it’s about relationships and helping business owners and managers cope with the challenges and opportunities that come their way.

And that was before COVID-19.

The pandemic has merely served to amplify those sentiments, said Nash, manager in the Audit & Assurance Department at Holyoke-based Meyers Brothers Kalicka, who, since joining the company as an intern a decade ago, has risen in the ranks and taken on a host of new responsibilities within the firm, while also becoming quite active within the community as well.

“It’s making it more fun,” he said of the pandemic, with a discernable amount of sarcasm in his voice. Speaking with BusinessWest at the height of tax season, he said the firm is helping clients navigate a host of COVID-related matters, from two rounds of Paycheck Protection Program grants to the Employee Retention Credit, to simply keeping the doors open in the wake of falling revenues. “It keeps it interesting.”

And that phrase applies to much more than accounting and auditing. Indeed, Nash and his wife, Riley, welcomed their first child, Brooks, just a few months after COVID arrived, with the pandemic adding new layers of intrigue to what is always a memorable and challenging time.

“Any time my parents or my wife’s parents wanted to see our son, it was almost like a two-week quarantine for them,” he recalled. “My father-in-law wasn’t able to hold my son for three or four months after he was born. It definitely made things much more difficult.”

As for his work in the community, Nash, a native of West Springfield, said he wants to give back to the region, and the firm not only encourages its employees to do so, it facilitates that process by giving them the time to get involved.

Nash is a board member with Springfield School Volunteers, a member of the Ronald McDonald House golf tournament committee, a mentor for the Westfield State University accounting program, a volunteer for Greater Springfield Habitat for Humanity, and a co-leader of his firm’s community initiative to help ‘stuff the bus’ for the United Way of Pioneer Valley.

 

—George O’Brien

Class of 2021

Attorney, Bulkley Richardson; Age 35

Lauren Ostberg took a winding road to Western Mass. — as one can see from the maps she and her husband and two sons are holding up in the accompanying photo.

Indeed, she’s also lived in Ohio (she grew up there), Vermont, Tennessee, Pennsylvania, Montana (“it’s delightful — and cold — there, but there are no speed limits in most places”), and also Argentina for a short time.

She and her husband came to Western Mass. for a variety of reasons, and here, she’s found not only a home, but a professional niche, if you will — one she wasn’t necessarily thinking about when attending law school at Vanderbilt: cybersecurity.

Indeed, Scott Foster, co-chair of Bulkley Richardson’s cybersecurity practice (and a 40 Under Forty honoree in 2011), describes her as the “heart and soul” of that group, and one of the driving forces in its creation.

In this role, she has been instrumental in the launch of a well-respected series, CyberSafe, an in-person seminar turned virtual (because of COVID-19) that focuses on topics like preparation, implementation, and response to ensure that businesses and organizations are aware of their legal obligations; safeguards to stay protected; and what to in the event of a breach.

She has delivered cybersecurity presentations to large groups on a variety of topics, including WISPs (written information security programs), and contributed to articles on this broad subject for publications including BusinessWest.

“It’s a lot of fun, both intellectually and in terms of the work on the ground,” she said of cybersecurity law. It’s fun intellectually because the law and its applicability are always changing — even the definition of ‘personal information’ is constantly changing.

“And you also get some of the adrenaline you get from litigation,” she went on, “in responding to potential breaches for clients, like writing notification letters to attorneys general, crafting notices to consumers, counseling people on whether or not to pay the ransom … it’s all really interesting stuff, and very important.”

When not helping clients keep their businesses safe, Ostberg, who started her career as a freelance journalist and creative writer, is a regular participant in New England Public Media’s Valley Voices, with one of her stories taking the runner-up prize in the 2019 Valley Voices Championship. She is also active in the community, co-managing an annual fundraising campaign for the United Way of Pioneer Valley and also serving on Easthampton’s Cultural Council.

 

—George O’Brien

Class of 2021

Vice President, Pioneer Valley Hotel Group; Age 39

Kishore Parmar takes pride in finding distressed hotel properties and returning them to greatness in the community.

He does so as vice president for Pioneer Valley Hotel Group (PVHG), his family’s business, which manages the largest number of hotel rooms in Western Mass.

For example, nearly a decade ago, Parmar oversaw the revitalization of La Quinta Inn in downtown Springfield, which had suffered years of neglect.

“We always knew La Quinta had good bones and was something we could build on,” he said. “We also saw things were happening in Springfield, so we thought it was the right time and the right place to make the investment.” Since the rehab, La Quinta has been a successful business and received accolades from the state for contributing to Springfield’s economic growth and revitalization.

As a family business, Parmar said the emphasis is on family, which includes the 75-plus employees who work for PVHG.

“We have employees who have worked with us for decades and have dedicated their professional careers to our company, and they are like family to us,” he said. “My family is blessed to have these people, and that’s why we’ve succeeded.”

In 2020, the impact of the pandemic on hospitality and tourism brought the industry to a near-standstill. After robust growth years in 2018 and 2019, PVHG entered what Parmar labeled “the ice age of COVID.” The most heartbreaking impact of this time, he said, was the need to reduce some of the workforce. “As the ice age starts to thaw, I’m looking forward to bringing people back and getting our properties fully staffed again.”

Meanwhile, as an executive board member with the Amherst Area Chamber of Commerce, Parmar is helping to lead the effort to start envisioning a post-COVID tourism economy.

“There will be long-term changes in the hospitality industry,” he said. “One area we are studying looks at how to market tourism in our area. I’m looking forward to seeing what we learn.”

The arrival of spring has sent occupancy rates slightly upward, and Parmar remains hopeful the trend will continue into summer, traditionally the busiest months for PVHG.

“We predict some growth this year, but the real momentum will be next year and 2023,” he said. “The foundation is in place for us to really take off in the next few years, so I’m excited.”

 

—Mark Morris

Class of 2021

Co-owner, Mellowship Entertainment, LLC; Age 28

Like many Western Mass. natives, Anne-Alise Pietruska always loved the Big E and looked forward to it every year.

So she was thrilled to be able to intern there while in college and later land a full-time gig, splitting her days between marketing — with roles ranging from social-media strategy, copywriting, and website design to community outreach — and coordinating entertainment alongside John Juliano, who has been booking talent at the Big E for more than 30 years.

“JJ at that point was a one-man band and didn’t think he needed me,” Pietruska said. “But soon, he learned about how passionate I was for music and the ideas I had.”

Eventually, she and Juliano began talking about starting their own company. That enterprise, Mellowship Entertainment, launched in 2017. It provides services ranging from program and event management and production to talent buying, consulting, and artist representation.

While the Big E remains a major part of Mellowship’s work, during a typical year, Pietruska and Juliano are also responsible for more than 1,000 shows; one fair might offer 30 events in a single day. They’re also heavily involved in the automotive entertainment industry, not only representing major shows, but establishing their own Collector Car Live brand.

But note that phrase ‘during a typical year.’ Because the past year has been anything but typical.

“It was March 12 or 13, and we were on a plane to Arizona,” she recalled. “We got to our layover, and my phone was blowing up.”

Within hours, cancellations snowballed, and within a matter of days, nothing was booked through June; before long, the entire year — and beyond — was lost to live events. But Pietruska didn’t just retreat; she joined the RESTART initiative to support the live-event industry, and Mellowship is also working with the biodefense company Synsexis, the security and health monitoring system PatriotOne, and the COVID-19 screening program Virified to help relaunch clients’ events in 2021.

The entertainment industry has been battered, she said, but it is resilient, and people will come back.

“I love creating live experiences; some of my best memories are from attending concerts and festivals,” she said. “The thrill of a live show and the communal power of music has had such a lasting impact on me, I want to create those memories for people. That’s why I think I have the best job. It can be stressful, but I love what I do.”

 

—Joseph Bednar

Class of 2021

Project Manager, Tighe & Bond; Age 30

Joe Popielarczyk always liked math and science, and became exposed to the world of engineering in high school and as a student at UMass Amherst. But it was his uncle, a civil and environmental engineer, who helped him narrow his interest.

“I chose civil engineering and enjoyed it right from the beginning,” he said, adding that he interned at Tighe & Bond as an undergrad and joined the firm full-time upon earning his master’s degree.

Since then, his contributions to the region’s quality of life have included design and construction services for water-system improvements along College Highway in Southwick, design of a wastewater treatment plant conversion in Northampton, improvement design for a wastewater pumping station in West Springfield … the list goes on, really, each project building on — and growing — his expertise.

“I’m a total people person,” he said. “I really enjoy personal interactions, whether it’s with clients, co-workers, or regulators. I enjoy the personal aspect of engineering. And in my role at Tighe & Bond, I’m always learning from people.”

Popielarczyk says he’s fortunate to be in a field where he can constantly learn and grow, but he’s especially grateful for the impact his work has on entire communities.

“I love the idea that it’s helping people, even though it’s not something that gets recognized,” he said, adding that people often don’t think about why they have clean water, reliable sewer service, and streets that don’t flood during rainstorms, the same way shoppers buying food in a grocery store don’t often think about the farming, production, and transportation behind getting it there. “We’re not in the public eye, but we do impact a tremendous amount of people.”

His impact extends outside of work as well, including as a mentor to young people considering a career in engineering. After graduating from UMass Amherst, he returned for several years to speak with the student chapter of the American Society of Civil Engineers, and he regularly volunteers as a judge at local high-school science fairs, taking time to speak with teenagers about his career and where their STEM interests might take them.

“There’s always something to learn at Tighe & Bond, and a lot of great people willing to pass on their knowledge,” he said. “I take the same perspective with mentoring. It’s an opportunity to pass along what I know and pay it forward.”

 

—Joseph Bednar

 

Class of 2021

Staff Attorney, Central West Justice Center; Age 32

Growing up in Los Angeles, Claudia Quintero saw plenty of disparities — by class, race and ethnicity, gender, and more — and wanted to do something about it.

“But I was undocumented,” she said. “So I didn’t know if I could go to college, much less law school.”

In high school, though, she met a lawyer who helped her attain legal status. “I was so inspired by this attorney — who was also a Latina, and was very kind and very effective in her advocacy — that I wanted to go to law school and do for others what she had done for me.”

That law school was at Western New England University, where she knew she wanted to focus on social-justice work. Fittingly, she landed a job with Central West Justice Center immediately after achieving her juris doctorate. “It seemed like the right fit … like work I was meant to do.”

As a subsidiary of Community Legal Aid, Quintero explained, “we provide legal civil services to indigent clients, people who can’t afford lawyers for things like eviction defense, state and federal benefits law, family law, wage-and-hour claims, immigration … that’s just a smattering of the different projects we have.”

Central West’s migrant seasonal farmworker project, her area of focus, provides holistic legal advocacy to farmworkers across Massachusetts on housing, work conditions, and other protections, while advocating for these workers on the state level. “A lot of farms are located in rural parts of the state where the workers might not even know we exist,” she noted.

The performing and visual arts are a big part of Quintero’s identity; she’s a classically trained pianist, was a Mexican folkorico dancer for 15 years, and is an amateur photographer. The work she performs today at Central West has become a critical part of that identity as well — and a continuing tribute to her journey and those who helped her along the way.

“It’s a really gratifying job. I feel like it’s kind of my responsibility, since I was given such an amazing opportunity getting legal status in the United States,” she explained. “That’s not an easy feat; not everyone is eligible to become a lawyer in the United States, and even to be a legal citizen is such a huge privilege for me. So I know I have to do something worthwhile. I know it’s an opportunity I shouldn’t squander.”

 

—Joseph Bednar

Class of 2021

Owner and President, Clayton Insurance Agency; Age 38

Integrity means a great deal to Michael Regan.

As an insurance professional who had been steadily growing in his career, Regan was ready to pursue his next business goal: to run his own agency. He had heard that Martin Clayton, longtime owner of the Clayton Insurance Agency in Holyoke, was looking for a young person to carry on the legacy of his business.

While he appreciated Regan’s 10-plus years of experience with Goss and McLain Insurance Agency, Clayton was particularly impressed that the Greater Holyoke Chamber of Commerce had honored Regan with the Henry A. Fifeld Award for Voluntary Service to the Chamber.

“It turns out Clayton knew Fifeld and told me, ‘if you won Hank’s award, you must be a pretty good citizen,’” Regan recalled, adding that the conversation was a key step toward eventually acquiring the agency.

Once he settled in as the new owner at Clayton, he admits he felt some pressure to uphold the integrity of the firm and to make sure customers receive the same quality service they always have.

“I gave Martin my word that I would continue the legacy of the agency,” Regan said. “I work very hard to always keep my word.”

He had the option to change the name of the agency or add his name to it, and Clayton even encouraged it. But Regan decided he didn’t need his name on the sign. “The Clayton Insurance Agency has such a good reputation, I didn’t feel the need to mix that up and add my name. It’s not about me, it’s about continuing the agency and taking care of employees and customers.”

Since Regan took the helm in 2019, the agency has grown by just over 30%, a trajectory he hopes to continue for years to come.

“We’re looking to bring on more staff in the next couple of years and to keep the agency moving forward,” he said.

Regan is extremely community-minded, from funding scholarships to running food drives; from collecting donations for youth sports in Granby to volunteering with the First Tee program to teach inner-city kids about golf, a sport he’s also introduced to his four daughters.

Meanwhile, he hopes to continue the legacy of his agency until he’s ready to pass it along. “Fast-forward 50 years, I want to look back the same way Marty did and find a successor who can continue the Clayton Insurance Agency even further.”

 

—Mark Morris

Class of 2021

Assistant Professor of Biology, Undergraduate Science Program Research Coordinator, Bay Path University; Age 35

It may have taken Yadilette Rivera Colón a while to find her passion — but she’s certainly been a force in helping other young women find theirs.

Growing up in Puerto Rico, she first enrolled in a nursing program, but soon decided she’d prefer to become a medical doctor. After a tough first semester of study, she worked at a dental office but found the work tedious.

Then she interviewed for a summer internship with Craig Martin, professor of Chemistry at UMass Amherst. The program was already full, but he saw something in her and brought her on anyway. As it turned out, she recalled, “he had wanted to be a dentist, too, and realized it wasn’t for him, and he thought I should have a backup plan.”

Rivera Colón was hooked when she helped conduct and publish research through the program, experiencing the thrill of sharing new knowledge with the world. “I gave everything else up to go into research,” she said, and eventually earned a doctorate at UMass in molecular and cellular biology.

Her role at Bay Path is multi-faceted, and her impact extends well beyond campus. In addition to helping students navigate a path to careers in science, her outreach in the community, especially in Holyoke, helps young people, especially women of color, discover the possibilities of STEM.

“It’s a leaky pipeline,” she said, partly explaining why women remain underrepresented in the sciences. “They don’t always have the support and resources in place. Or they hear, ‘you’re not good at math,’ or ‘you’re not good at science.’ But it’s a skill — you can get better, and I’m going to show you how.”

Rivera Colón creates bridges in other ways, too. She co-advises the Women in STEM organization at Bay Path and co-organizes its speaker series, and also facilitates training sessions that focus on diversity, equity, and inclusion in the STEM field. Through volunteer work with Girls Inc. of the Valley and the Latino Scholarship Fund of Western Massachusetts, she helps girls pursue their college and career goals. And she has led anti-racism trainings for colleagues and students at Bay Path, as well as for staff at MassHire Holyoke.

In short, she’s passionate, and it all started with finding that initial spark. “I tell girls, ‘if you decide to pursue a career in science, you’ll never be bored.’”

 

—Joseph Bednar

Class of 2021

Litigation Paralegal, MassMutual; Age 30

When Victoria Ann Rodriguez says she likes to stay busy, she’s not kidding.

In addition to her work as a litigation paralegal for MassMutual, she chairs the Puerto Rican Parade Committee, serves on the board of the Springfield YWCA, and on nights and weekends helps clients find their dream homes as a part-time real-estate agent.

Back when she was looking into colleges, Rodriguez considered majoring in criminal justice with the hope of eventually becoming an FBI agent.

“Once I realized there was blood and other things involved, I was no longer interested in the FBI,” she said with a laugh. Instead, she decided to pursue legal studies and has just begun studying for the LSAT exam. “I love the law, and I hope to one day become an attorney.”

Passionate about giving back, she formerly chaired the community responsibility subcommittee for the Assoc. of Latinos at MassMutual and Allies, and she’s heavily active with the Girl Scouts as a decorated alumna, troop leader, and tireless advocate. Before COVID-19, she served as a mentor to students from her alma mater, the High School of Commerce, in weekly sessions at MassMutual.

“We taught them skills such as budgeting, how to prepare for an interview, and how to draft a résumé,” she recalled. “I enjoyed the sessions because I saw myself when I was in high school and would have loved to be part of this type of program.”

The Rodriguez family has always been civically active. In fact, two decades ago, Victoria’s mother was chair of the Puerto Rican Parade Committee.

“I remember helping out my mom when I was younger, and now here I am, 20 years later, as the chair of the parade committee, so it’s come full circle,” she said.

With the pandemic still lingering, the committee is weighing its options for the next parade, always with the safety of the community in mind. But she can hardly wait to step off once again. “The parade draws folks from all ethnicities, and everyone is so excited on that day. I just love it.”

The idea of persistence motivates Rodriguez; when times get tough, she calls on her courage and strength to keep “leveling up.” And through it all, she still appreciates the journey.

“Sometimes I can’t believe I’m here,” she said. “I have my own place, my own car, I even have my own dog. I’ve grown up. It’s crazy.”

 

—Mark Morris

Class of 2021

Project Manager and Estimator, Chicopee Industrial Contractors Inc.; Age 32

Liz Sauer says she’s getting used to it. Sort of. At least in some respects.

She’s referring to her responsibilities in a field — rigging, moving machinery, and related work — still heavily dominated by men, and, more specifically, to the annoying questions she gets, almost exclusively from men.

“They’ll ask how long I’ve been doing this kind of work,” said Sauer, adding that the implication is that she hasn’t been doing it very long, and thus her credentials are in question. “And they’ll ask if my father owns the company.”

Sauer says she never wants to appear fazed or upset with those questions, and has worked overtime to make sure she isn’t. Better still, she has developed an intriguing response mechanism, one that essentially turns the tables on those questioning her.

Indeed, while she says she hasn’t become “sassy enough” to ask any of her inquisitors if their father owns the company they work for, she will ask them how long they’ve been doing what they’re doing.

“The responses often lead to lively conversations and relationship building in a business — and industry — where that’s very important,” said Sauer, who is now a proud member of an all-female leadership team at Chicopee Industrial Contractors, one that has steered the company through the many challenges presented by COVID-19.

But there is much more to her résumé than her duties at CIC. Indeed, Sauer is the founder of Route to Rise Yoga and currently offers classes at a Windsor, Conn.-based studio called Wabi Sabi Yoga & Wellness Center. She also advocates for yoga and wellness in the workplace at the Eversource Health and Wellness Fair, and facilitates small-group active workplace chair yoga for the Commonwealth Care Alliance.

Sauer, who holds a master’s degree in fine arts from the University of Florida, is also a mixed-media artist with a strong emphasis on fiber arts, sculpture, and figure drawing. Meanwhile, dance has been a constant passion throughout her life, and, with her partner, Gregg Todd, she offers workshops involving yoga, dance, and couples connectivity through shared movement. Both professional dancers, the duo perform a fusion of Latin-inspired modern dance.

When asked how she finds time for all that, she said she makes time — somehow — while also saving a few moments to offer a defiant ‘no’ when asked if her father owns the company.

 

—George O’Brien

Class of 2021

Chief, U.S. Attorney’s Office, Springfield; Age 39

Deepika Shukla always savors the moment in court when she states her name and declares her representation of the United States of America.

“I don’t just rattle off my name because for someone like me to stand up and represent the United States is a real honor,” she said.

A naturalized citizen who was born in Canada and lived in Chelmsford before moving to Western Mass., Shukla is chief of the U.S. Attorney’s Office in Springfield — the first woman of color to run the Springfield office and the youngest to attain the chief’s position.

In a normal legal setting, a lawyer’s job is to always try to win a judgment for the client. Working for the Department of Justice had a strong appeal to Shukla because a U.S. attorney takes a different approach to the law.

“At the DOJ, your objective is to pursue justice,” she said. “It’s not about winning, it’s about doing the right thing.”

Shukla oversees eight U.S. attorneys and five staff members in the Springfield office, which covers the four counties of Western Mass. While many cases involve prosecuting federal crimes, the Springfield office also brings civil-rights actions against various entities. Shukla takes a special interest in these cases.

“I have experienced discrimination in my life, and I feel that’s an important perspective to bring to the job,” she said, adding that she has also successfully prosecuted hate-crime cases.

While in college, Shukla became a U.S. citizen, calling it one of the greatest days of her life. The day was September 6, 2001, when she and a roomful of people all rejoiced in becoming Americans. The sense of elation was short-lived when, five days later, the tragic events of 9/11 took place.

“Suddenly, I found that people who look like me and my family were being targeted as victims of hate crimes because of the way we looked and just for being ourselves,” she said — an experience that motivated her to give a voice to people who are not often heard from in the justice system.

“Injustice anywhere is a threat to justice everywhere,” Martin Luther King Jr. once declared, a quote that resonates strongly with Shukla.

“Wherever we see injustice, it’s our job to correct it,” she said. “If we let it go, it becomes a threat to our whole justice system.”

 

—Mark Morris

Class of 2021

Owner, Filmmaker, and Director, Chris Teebo Films; Age 38

“His camera was his paintbrush, and his canvas his screen.”

That’s how Judy Matt, president of the Spirit of Springfield, chose to sum up the life and work of Chris Thibault, who created some stunning videos for the agency and its Bright Nights holiday lighting display in Forest Park. As she did so, one could sense the pain of having to use the past tense — a pain felt by all who came to know him, even if only for a short while.

Thibault is BusinessWest’s first posthumous 40 Under Forty honoree. He passed away in February, during the nomination period, and the many who nominated him felt firmly that, because of his body of work, his professionalism, the manner in which he touched those he worked with and for, and the way in which he took a long and difficult cancer battle public and inspired countless people in the process, he earned a place within the class of 2021.

And they’re right.

Thibault was an entrepreneur, launching his production company, T-Bo Productions, in 2004. But while he was a businessman, he was, to most, an artist — one who took ideas and goals and turned them into video works of art. Over the years, he worked with a number of area clients, including Spirit of Springfield, Big Y, Mercedes-Benz of Springfield, the Greater Springfield Convention and Visitors Bureau, Health New England, and many others.

There were no small projects in his mind, said his wife, Missy, and he approached every project with passion and energy.

“Some people can immerse themselves in their work, and it can have a negative effect — like it was too much,” she explained. “With him, it seemed like a very natural balance. He put everything he had into each and every project. That’s how he did things.”

He kept doing things that way even as cancer ate away at his body and made it more difficult to work and create, and this was just one of the many ways he inspired others. Another was the way he and Missy shared their cancer battle with the world.

“That just came naturally to us because we love to document,” she explained. “He always said, ‘the story is king,’ and he had a story of his own that he felt he had a responsibility to tell.”

By telling it, he took his already-considerable talents as an artist to an even higher level.

 

—George O’Brien

Class of 2021

Vice President, Chief Financial Officer, and Treasurer, North Brookfield Savings Bank; Age 34

“There’s no place like home” is more than a sentiment for John Thomasian. The North Brookfield native was 3 years old when his parents opened a savings account with North Brookfield Savings Bank. Back then, no one could have predicted he would return someday as the bank’s chief financial officer.

Representing the fifth generation of his family to live in town, Thomasian joined North Brookfield Savings last March. “The opportunity to come back to my hometown savings bank was just too good to ignore,” he said.

During his career, Thomasian appreciates what he’s learned from working closely with successful CEOs, but his biggest inspiration comes from days spent with his late grandfather, longtime North Brookfield Chief of Police Harbig Thomasian.

“I remember driving around with him and seeing how everyone liked and respected him,” he said. “I thought I could carry on his legacy and the family name by coming back to town.”

The return to his hometown is not simply nostalgia, but, rather, a look ahead. After a decade in the financial industry in roles of ever-increasing responsibility, Thomasian understands that banking business models of the past will not work going forward, so he has brought a data-driven approach to North Brookfield Savings.

“Since joining the bank, I’ve implemented several new strategies that will put us in a position to succeed in the future,” he said.

Along with innovative approaches, he also understands the importance of the personal touch. “I’ve had the chance to reacquaint myself with lots of old friends. That’s good for the bank because people like to do business with someone they know and can trust.”

Thomasian also made clear there are no limits to his ‘banker’s hours.’

“My cell-phone number is on my business card, and I tell people they can call me personally any time of day,” he said. “If a customer has an issue with any of our products or services, I want to be the first to know.”

It’s always a good situation for a bank when its customers are, literally, friends and neighbors, Thomasian said, adding that returning to his hometown is more than just business — it’s personal. “North Brookfield has always had a special place in my heart.”

 

—Mark Morris

Class of 2021

Clinical Director, Autism Learning Partners; Age 35

To hear Erin Zwisler tell it, working with autistic children every day is challenging and, at the same time, very satisfying.

“Every day is different,” she said. “The children are teaching us just like we are teaching them.”

She joined Autism Learning Partners in 2018 and has been credited with growing its clinician team and client base, as well as expanding the group’s locations into Connecticut, with offices in Hartford and New Haven.

Within the Western Mass. autism community, Zwisler is known as an ally and an advocate for families. In that role, she has forged dynamic and diverse partnerships in the larger community.

As a board-certified behavior analyst, she was drawn to her career choice by a fascination with applied behavior analysis (ABA), a scientific approach to behavior proven to work well with autistic individuals. Unlike other approaches, she noted, ABA helps those with autism to achieve at higher levels.

“Let’s say we want to encourage a particular behavior from a child,” Zwisler said. “We look at the environment to understand what barriers they are facing, then change one thing in the environment, and we begin to see progress.”

As an example, if a child sees a toy on a shelf and expresses they want it by crying, a clinician will help the child communicate what they want and model how to say it.

“So, the next time the toy is out of reach, the environment you’ve set up and the prompts you’ve exposed the child to make it possible for them to request it on their own,” she said.

COVID-19 presented a challenge to Zwisler and her staff because so much of their services are provided in the home. In addition to nervous parents who feared letting outsiders in, the children suddenly saw clinicians wearing masks and could no longer give high-fives or hugs.

But she said her team treated living with COVID like any new skill they teach their clients. “We meet them where they are, then slowly and surely increase the demands and provide positive reinforcement as they achieve each step in what they’ve learned.”

Zwisler remains passionate about her work because every small success helps build behaviors to promote independent living in the long run.

“A child’s progress can be amazing,” she said. “From holding a fork to speaking their first words, we see big accomplishments from them.”

 

—Mark Morris

Daily News

SPRINGFIELD — Shatz, Schwartz and Fentin, P.C. has added the Northampton law firm Etheredge & Steuer to its regional law practice. Attorneys Edward Etheredge and Shelley Steuer bring a wealth of talent, knowledge, and expertise to Shatz, Schwartz and Fentin’s business, real estate, land-use planning, permitting, estate planning, and estate administration practice areas. Both firms have deep roots in Western Mass. and similar approaches to providing service to clients.

Etheredge, whose practice is principally in real estate, land use, planning, and development, began practicing law in Northampton in 1976. He is admitted to the Massachusetts Bar and admitted to practice in the U.S. District Court for Massachusetts, the 1st Circuit Court of Appeals, and the U.S. Supreme Court. Notably, he was the first assistant district attorney for Hampshire and Franklin counties and has served as an expert witness and mediator in zoning and contract cases in Hampden, Hampshire, and Franklin counties, in addition to trying cases in U.S. District Court, the Supreme Judicial Court, the Appeals Court, the Land Court, and the Superior and Probate Courts in Western Mass.

Etheredge has served as a trustee of Frank Newell Look Park for nearly 40 years and served for many years as a director of Greenfield Cooperative Bank and a trustee of Cooley Dickinson Hospital. He enjoys an AV rating from Martindale Hubbell.

Steuer, whose practice focuses on estate planning and estate and trust administration, has practiced in Northampton since 1990. She is a member of the Pioneer Valley Estate Planning Council, the Hampshire County Bar Assoc., and the Massachusetts Bar Assoc. She is admitted to practice in Massachusetts, New York, and California, as well as the U.S. District Court for the District of Massachusetts. She previously served as an attorney advisor for the National Institutes of Health in Bethesda, Md. and an assistant regional attorney for the Department of Health and Human Services.

Steuer has served on the board of directors of Hospice of Hampshire County, the VNA and Hospice of Cooley Dickinson, Cooley Dickinson Hospital and Health Care Corp., and the Eric Carle Museum of Picture Book Art. She has been selected as a Super Lawyer in estate planning and probate since 2018.

Steuer and Etheredge are looking forward to having members of the Shatz, Schwartz and Fentin team join them and their staff in their office space at 64 Gothic St., Northampton. The firm will continue to provide services to clients at 1441 Main St., Springfield.

Daily News

NORTH ADAMS — The MCLA Innovation & Entrepreneurship Challenge, held virtually from May 3 to May 7, saw the Massachusetts College of Liberal Arts community come together to view and vote for three winning pitches.

The finalists, who pitched their business ideas via video, were Lorenzo Cristofolini ‘21, Cristo’s Consulting; Jake Ferrara ‘21, Ferrara Lawn Care; Latisha Hargrett ‘21, Strong Shoulders; Austin Miller ‘21, Get Hooked Bait & Tackle; and Andrew Nygard ‘21, Wheels Now!

Miller’s Get Hooked Bait & Tackle won first place, which came with a $7,500 award. Hargrett’s Strong Shoulders placed second, for a $5,000 award, and Cristofolini’s Cristo’s Consulting won the $2,500 third-place award. The startup funding awards aim to cover inventory, equipment, and marketing costs for the three new businesses.

Judging was determined by three votes: one each from North Adams Mayor Tom Bernard and Zoar Outdoor founder Bruce Lessels, and 332 votes from the MCLA community, which counted collectively as the third vote.

To watch the business pitch videos, visit mcla.instructure.com/courses/3265819.

Daily News

SPRINGFIELD — Junior Achievement of Western Massachusetts (JAWM) announced it will hold its 23rd annual golf tournament on Friday, June 4 at the Crumpin-Fox Club in Bernardston.

“Last year, we successfully held this event following social-distancing guidelines, and we plan to do the same this year,” said Jennifer Connolly, president of JAWM. “This is a wonderful opportunity for people to get outside at a gorgeous location, enjoy a fun day of golf, and support an incredibly worthwhile cause.”

In addition to the golf tournament, participants can enjoy online bidding for the auction through June 3 and live bidding at the event on June 4. Social-distancing regulations will include requiring players to wear masks in common areas, providing each player with their own cart, and a scramble format with all putts inside three feet conceded, with flags remaining in the holes.

Businesses can sponsor the tournament and will receive a prize package valued at over $200. The package includes a $100 gift card to the pro shop, buy-two/get-two passes for Crumpin-Fox or Fox Hopyard Golf Club in Connecticut good through the 2022 season, and other gifts, such as Yankee Candle items. If they prefer, sponsors can opt to receive a voucher for their foursome valid through the 2022 season.

“We’ve worked diligently to create a flexible event that will be enjoyable and safe for everyone,” said Al Kasper, president and CEO of Savage Arms and chair of this year’s golf tournament. “I encourage businesses throughout the region to participate in this event. Supporting the work of Junior Achievement is a commitment to the growth and development of the next generation of our local workforce, which is essential.”

In addition to a round of golf, an auction, and a raffle, golfers will enjoy a gourmet boxed breakfast at 10 a.m. and lunch served on the course around noon.

“While the pandemic changed how JA delivered programming, from in-person to virtual, our students are receiving more JA programming than ever before, with each student averaging 24 hours of our programming, up from 6.2 hours in 2018-19,” Connolly said. “The proceeds of the golf tournament will go to support these in-demand classes and future JA events.”

To learn more about registration and sponsorship opportunities, visit jawm.org/annual-golf-tournament.

Daily News

LUDLOW — Gove Law Office announced that paralegal Miranda Goncalves has joined the firm as a real-estate paralegal. She has more than five years of experience as a real-estate paralegal and will be focused on residential real-estate transactions with the firm.

“Miranda brings significant experience to our real-estate practice, having previously worked with a local real-estate attorney for the past five years, and will be ready to help our clients with their transactions from day one,” said Michael Gove, founding partner of Gove Law Office.

Miranda received her bachelor’s degree in legal studies, with a secondary concentration in psychology and a certificate of international relations, from UMass Amherst in 2015. She is also fluent in Spanish and conversant in Portuguese.

Daily News

Don Eaton

LEE — Toole Insurance Agency recently welcomed Don Eaton as an account executive. With more than 20 years of experience in the insurance industry, his primary focus will be helping Toole Agency clients in construction and other related sectors in Massachusetts and Eastern New York by delivering innovative solutions through the Toole Guard risk-assessment process, allowing them to make informed risk-management and finance decisions. Eaton holds the certified insurance counselor (CIC) and construction risk insurance specialist (CRIS) designations.

“We are very pleased to welcome Don to the Agency,” agency President John Toole said. “Don has vast experience as a risk adviser and great success in the insurance industry that will enhance our client experience.”

Eaton began his career as a direct writer for a midwestern mutual insurance company, where he received extensive training and achieved national recognition as a top performer. He then transitioned to working in the agency system as an independent agent in Western New York specializing in commercial lines before his most recent position as a regional vice president for one of the largest alliances of independent agents in the U.S.

The Toole Agency is licensed in more than 33 states to provide insurance and risk-management solutions to both individuals and businesses. Besides delivering insurance products, the agency also focuses on identifying and providing education, tools, and solutions to reduce clients’ total cost of risks.

Daily News

GREENFIELD — Michael Tucker, CEO of Greenfield Cooperative Bank (GCB) and its Northampton Cooperative Bank division, recently announced a number of promotions.

Mary Rawls was elected executive vice president, Compliance. She also serves as the bank’s BSA officer and co-CRA officer. She first joined GCB in 1994 and has more than 26 years of experience in banking. She is a graduate of the New England School for Financial Studies at Babson College, the Massachusetts Bankers Bank Compliance Academy, and numerous Center for Financial Studies courses.

Michael Turley was elected executive vice president and chief financial officer. He has more than 40 years of experience in banking, most recently with GCB since 2013. He is a graduate of Union College in New York and has an MBA with a concentration in finance from Western New England University. He will be solely responsible for supervising the staff in the accounting and treasury functions within the bank. He will also officially become treasurer when Colleen Bugbee retires this May.

Janet Rosenkranz was elected senior vice president and credit officer. She joined the bank in 2016 as credit officer. In addition to her five years at GCB, she has more than 20 years of experience at two other banks before joining GCB. She has a bachelor’s degree in economics from UMass Amherst and will graduate from the Stonier Graduate School of Banking at the University of Pennsylvania this summer.

Alyssa Dansereau was elected assistant vice president and assistant controller. She joined GCB’s Accounting department in 2016. She is a graduate of Holyoke Community College and Western New England University with degrees in accounting.

Melissa Tetreault was elected assistant vice president, senior mortgage originator. She has a bachelor’s degree from UMass Amherst and is a graduate of New England School for Financial Studies at Babson College. She has more than 18 years of experience with GCB in two tours, having rejoined the bank in 2018.

In addition to these officer elections, the bank announced several other promotions made as part of the annual review process.

Deborah Marvel has been promoted to senior operations specialist. She joined GCB as a teller in 2002. Since 2009, she has worked in both the Deposit Operations department and Loan Servicing department prior to this latest role in Operations.

Erica Josephson has been promoted to credit analyst III. She has been a credit analyst at various banks since 2016, most recently a senior credit analyst at Berkshire Bank. She joined GCB as a credit analyst II in 2019. She is a graduate of the University of Vermont.

Marjorie Smith has been promoted to credit analyst III. She joined GCB as a teller in 2010 and has been working in loans since 2012 and in the credit department since 2016. She is a graduate of Houghton College in New York.

Benjamin Viens has been promoted to credit analyst II. He joined GCB in 2018 as a teller and has been in the credit department since 2019. He is a graduate of Salve Regina University in Newport, R.I.

Daily News

CHICOPEE — Elms College announced plans to hold an in-person celebration for its 90th commencement ceremony on Saturday, May 15.

Due to COVID-19 safety precautions, the ceremony itself will be limited to graduates only and is not open to the public. Each graduate will be allowed to have one car containing up to four guests located in specific parking areas separate from where the commencement will be held. To keep foot traffic to a minimum, no other guests will be allowed on campus. Social-distancing guidelines will be enforced, and everyone must wear a mask.

The procession will begin promptly at 9:30 a.m. in the Keating Quadrangle, and the program will begin at 10 a.m. The ceremony will be livestreamed on the college’s Facebook page, www.facebook.com/elmscollege, for those watching from their cars or from home.

“We are delighted to celebrate the tremendous accomplishments of the class of 2021 and hold the 90th commencement ceremony in person on our campus grounds,” said Harry Dumay, president of Elms College.

This year’s commencement speaker is Haitian-American novelist and short story writer Edwidge Danticat, who will deliver her address remotely from her home in Miami. She has been praised for her spare, emotionally evocative prose and for highlighting the stories of the Haitian diaspora. Her first novel, Breath, Eyes, Memory, which deals with questions of racial, linguistic, and gender identity in interconnected ways, was an Oprah’s Book Club selection.

The 90th commencement ceremonies will also include the awarding of an honorary degree to Hampden County Sheriff Nicholas Cocchi, a 2013 graduate of the Elms College MBA program.

Additional events are being planned during the week of May 10 to celebrate the class of 2021. These events will follow appropriate safety guidelines and are not open to the public. For more details on Elms College’s commencement activities, visit commencement.elms.edu.

Daily News

HOLYOKE — Greater Springfield Habitat for Humanity (GSHFH) is now accepting applications for a new, three-bedroom home in Holyoke. Construction will begin this year. The deadline to apply is June 10. For more information, including an application, visit habitatspringfield.org.

“My hope is that every lower-income family that wants to own their own home knows about the GSHFH home-ownership program,” said Deborah O’Mara, GSHFH Family Services manager. “With all kinds of support from staff and volunteers, these selected partner families successfully work toward closing, and after, they live many happy years in their own homes.”

GSHFH is a housing ministry dedicated to strengthening communities by empowering low-income families to change their lives and the lives of future generations through home ownership and home-repair opportunities. This is accomplished by working in partnership with diverse people, from all walks of life, to build and repair simple, decent, affordable housing. Habitat’s mission to provide homeownership opportunities to low-income families is unique as it requires partner families to work alongside the community that is reaching out to help them. GSHFH has helped roughly 100 local families realize their dream of homeownership over the last 34 years.

Daily News

SPRINGFIELD — In light of Gov. Charlie Baker’s recent announcement that most, if not all, restrictions on events will be lifted effective Aug. 1, BusinessWest has made the decision to move its annual 40 Under Forty gala, originally scheduled for late June, to Thursday, Sept. 23 at the Log Cabin Banquet & Meeting House in Holyoke.

“We make this move because … well, we want as many people as possible to celebrate with the class of 2021,” said George O’Brien, editor and associate publisher of BusinessWest. “This gala has always been an event — one of the biggest and best on the calendar in Western Mass. for many years. We can’t predict the future, but we firmly believe that we can stage a larger, better event — one worthy of this class of rising stars, and this region — in September than we can in June.”

The class of 2021 will be introduced to the region in the magazine’s May 12 issue. Additional details on the Sept. 23 gala will be forthcoming. Tickets, which will go on sale later this spring, will be available on a first-come, first-served basis.

Business Talk Podcast Special Coverage

We are excited to announce that BusinessWest, in partnership with Living Local, has launched a new podcast series, BusinessTalk. Each episode will feature in-depth interviews and discussions with local industry leaders, providing thoughtful perspectives on the Western Massachuetts economy and the many business ventures that keep it running during these challenging times.

Episode 63: May 10, 2021

BusinessWest Editor George O’Brien begins a series of shows devoted to the 40 Under Forty Class of 2021 by talking with top scorer Jessica Bossie, primary care doctor for Health Services for the Homeless

BusinessWest Editor George O’Brien begins a series of shows devoted to the 40 Under Forty Class of 2021 by talking with top scorer Jessica Bossie, primary care doctor for Health Services for the Homeless. The two discuss the critical work that this agency carries out, the many challenges involved with treating the homeless population, and the many ways this program is not only helping the homeless, but bringing down the cost of care for everyone by treating the homeless where they are, and not in the ER. It’s must listening, so join us on BusinessTalk, a podcast presented by BusinessWest in partnership with Living Local.

 

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Daily News

SPRINGFIELD — A new report commissioned by the Capitol Region Council of Governments (CRCOG), in consultation with the Pioneer Valley Planning Commission (PVPC), has found a nearly 10-to-1 return on investments in passenger rail between New Haven and Worcester via the Hartford-Springfield metro area.

U.S. Reps. Richard Neal (MA-01) and John Larson (CT-01) joined the heads of the two agencies at Union Station ion Springfield on May 6 to announce these findings and renew calls for a strong interstate commuter program along this inland route.

“I have been a staunch advocate for improved rail in Western and Central Massachusetts for decades,” Neal said. “The findings in the report are welcome news and echo what we already know — improved rail along the inland route from Worcester to Springfield [and] south is good for the entire region. Economic growth, jobs, and unparalleled opportunity. It is simply too costly not to act at this moment. I will continue to work with Congressman Larson on the federal level and both the CRCOG and PVPC locally to ensure that rail service, in every direction, is a priority.”

Added Larson “I am proud to have helped secure federal funding for the successful Hartford Line. Now is the time to build on that success. Improving the Hartford Line and expanding it to Worcester would provide reliable service between Boston and New York City. This would have a profound economic impact for the Greater Hartford region, including our neighbors in New Haven and in Springfield and beyond. I look forward to working with Chairman Neal, the Capitol Region Council of Governments, and the Pioneer Valley Planning Commission to help make this important vision a reality.”

Lyle Wray, executive director of the CRCOG noted that “this new rail-service impact report highlights significant opportunities for the Hartford-Springfield region, which is the 40th-largest in the country. We could gain 20,000 to 40,000 jobs in information technology, finance, and professional services back with improved investment in inter-city rail connectivity. Payback of the investment over 30 years is almost 10 to one.”

PVPC Executive Director Kimberly Robinson added that, “in so many ways, the findings of this study confirm what we have seen with our own eyes for decades here in the Valley — regions connected by rail to the major economic hubs of Boston and New York City are thriving, while underserved communities like ours have lagged behind. We now know what the lack of rail has cost us economically, and this trend cannot continue further into the 21st century. As our nation continues to form into interstate mega-regions, we must ensure Metro Hartford-Springfield’s full access to a new American prosperity. Re-establishing an inland connection between New York and Boston via the Connecticut River Valley is an important step in that direction.”

The improvements, which include finishing the Hartford Line and connecting it to Worcester, would have a transformative effect on regional and state economies, according to the report, which projects that a $6 billion to $9 billion investment in rail now has the potential to result in $47 to $84 billion in new regional GDP over the next 30 years, including $27 billion to $48 billion in wages. An additional $15 to $21 billion of indirect and induced GDP is estimated as well.

This investment would reconstitute a 21st-century version of the prior Inland Route — regular train service from Boston to New York via Worcester, Springfield, Hartford, and New Haven, which the region has now lacked for decades.

The high level of projected benefits would result from the Metro Hartford-Springfield region. Hartford-Springfield lost most of its inter-city rail service in the 1970s, and service all but disappeared around 2004. That was the case until Union Station reopened in Springfield  after undergoing a $100 million renovation in 2017, and the Hartford Line launch in 2018.

While rail use is back on the rise, the prolonged period of low use has left its mark on the line and region. Since 1990, annual job growth in Metro Hartford-Springfield has lagged far behind that of the Northeast Corridor as a whole, representing about 130,000 jobs not created in this region. Slow job growth has been accompanied by an aging housing stock, slow population and wage growth, and widening inequalities of opportunity and income. Metro Hartford-Springfield has fallen structurally behind the rest of the Northeast Corridor.

The report finds that some 20,000 to 40,000 jobs in information technology, finance, and professional services are “missing” from Metro Hartford-Springfield because of the lack of regional and inter-city rail connectivity. These jobs, which have fueled growth elsewhere in the Northeast, are particularly attracted to rail-transit availability. With rail connectivity restored, these jobs can be attracted over time.

Inland Route rail improvements between New Haven and Worcester would serve 16 existing and future rail stations. Recent and planned development in these station areas suggests a strong market for interconnected residential communities, employment centers, and public destinations. Analysis reveals an aggregate station-area potential of about 20 million square feet of commercial development and 30,000 housing units.

The full report can be found by clicking here.

Daily News

CHICOPEE — Florence Bank celebrated its third Hampden County branch Wednesday morning with a ribbon cutting highlighted by the presentation of a $5,000 donation to the Boys & Girls Club of Chicopee.

In attendance at the socially distanced event were Chicopee Mayor John Vieau, Florence Bank President and CEO Kevin Day, Branch Manager Kimberly Downing, community leaders, and bank employees, board members, and corporators.

“We are a local bank that is managed and staffed by people who live in the local communities we serve,” Day said. “We are part of a team of customers and employees who work together for the common goal of improving our local communities.”

The new branch at 705 Memorial Dr. is the third Florence Bank location in Hampden County to open since 2017, and about 1,000 of the bank’s roughly 5,000 current Hampden County customers live in Chicopee. While noting that technology has made online banking easier and more accessible, Day said Florence Bank built a new branch as a resource for those bank customers.

“We believe a physical location demonstrates our commitment to the financial well-being of this community and its people,” he explained. “Our staff is physically here to help our neighbors with their financial needs.”

The Chicopee branch has an open floor plan with two teller pods and innovative technology for quick cash handling. The location will also feature a drive-up ATM with SMART technology for easy depositing.

Along with Downing, other branch employees include Diane Afonso, assistant branch manager; Tracy Keefe, customer service representative and senior teller; Kiara Sonoda, teller operations manager; and Karen Willemain, senior teller.

“We’re thrilled to be here in Chicopee,” Downing said, “and we look forward to becoming part of the fabric of the city.”

Daily News

GREENFIELD — The MassHire Franklin Hampshire Workforce Board awarded BETE Fog Nozzle its 2021 Workforce Leader Award, honoring the company’s contributions to workforce well-being, workplace, and public safety during the pandemic.

BETE Fog Nozzle is a fourth-generation, family-owned company founded and based in Greenfield that designs and manufactures tens of thousands of spray-process solutions for applications in “deep sea, deep space, and everywhere in between,” according to the company website. BETE now employs more than 180 people at its Greenfield facility, designing, casting, and machining spray nozzles.

This year, the Workforce Board sought to recognize companies that provided support throughout the pandemic with an eye toward the health and safety of employees and the public, companies that were able to continue operations through innovation, companies that are generally known as good places to work, companies with a reputation for investing in their workers, and private-sector companies that are public-spirited, visible, and active in the community. BETE Fog Nozzle demonstrated leadership in all of the award criteria.

The company garnered headlines earlier in the year for developing an innovative machine for quickly disinfecting school buses after each use with a touchless process employing BETE’s trademark fog nozzles. Working with local bus company F.M. Kuzmeskus Inc., BETE engineers designed a button-sized fogger installed in rows along each school-bus ceiling, out of reach of children. The series of spray foggers are linked and connected to a port on the outside of the bus where a mobile compressor machine mixes air and disinfectant that is pumped through a tube to the spray nozzles on the bus interior, sending an aerosol disinfectant mist throughout each bus before rolling to the next one.

When the pandemic lockdown shuttered businesses in March 2020, BETE provided paid furloughs to all its employees, and the company offers regular profit-sharing bonuses. BETE is also a founding supporter of the seven-year-old Manufacturing Skills Initiative (MSI) training partnership between Greenfield Community College, the Workforce Board, Career Center, Franklin County Technical School, and area manufacturers.

BETE has hired more than a dozen graduates from MSI’s 12-week CNC Operator training program, giving them a solid start toward building a rewarding, high-skill career in precision machining. Company President Tom Fitch is chairman of the GCC Future Work Advisory Council, which brings local chambers, business, employment agencies, and the college together to develop curriculum to provide training that brings additional employment and advancement opportunities to area residents. “With a strong workforce, we will bring in more business,” he said. “With more business, we will have a stronger workforce.”

Speaking at the award ceremony on the BETE front lawn last week, Fitch praised the team of engineers and technicians who designed the school-bus fog nozzle in just two weeks, “This is a team award for all BETE employees. If it were not for our COVID protocols, we would have everyone here celebrating. It has been an extraordinarily difficult year, and I am thankful for the BETE work family pulling together and getting it done.”

Workforce Board Executive Director Rebecca Bialiecki added that “we are pleased and proud to be able to shine a spotlight on BETE Fog Nozzle and let the community know what an exemplary company we have in our midst.”

Daily News

SPRINGFIELD — Springfield Technical Community College (STCC) has opened registration for its STEM Starter Academy’s free Summer Bridge program, which runs July 5 through Aug. 12. To keep students, staff, and faculty safe during the COVID-19 pandemic, the summer program will be held virtually.

Incoming students pursuing STEM (science, technology, engineering, or math) majors and who are accepted into the program can earn free college credits and a $500 stipend upon successful participation and completion.

The deadline to apply is June 11. Applicants must be Massachusetts residents from Massachusetts high-school graduating classes in 2019, 2020 or 2021; be majoring in a STEM field and registered for fall 2021 classes; have a GPA of 2.7 or above; and submit a STEM Starter Academy application with transcript.

“This is a terrific opportunity for incoming fall 2021 students registered in a STEM major to get a jump start to their first semester on campus,” said Reena Randhir, director of the STEM Starter Academy at STCC. “Students in the Bridge program will have a chance to complete their first math and first-year experience class tuition-free and enjoy other benefits that will enrich their STCC experience.”

Other benefits include free supplies, tutoring, peer mentoring, and advising, which will continue until students graduate or transfer.

For additional information and to apply, visit stcc.edu/bridge. Contact Randhir at [email protected] or (413) 755-4576 with questions.

Daily News

SPRINGFIELD — Springfield Museums will present Sensory Friendly Saturdays on the second Saturday of each month from 9 to 11 a.m., starting May 8. Sensory Friendly Saturdays provide less noise, dimmer light, and cool-down spaces for those who have sensory sensitivity.

The Amazing World of Dr. Seuss Museum and the Springfield Science Museum will open early, with some exhibits modified to provide an opportunity for people with a range of differing abilities to experience what the museums have to offer. Trained staff and volunteers will be on hand to answer questions and, if necessary, direct visitors to a quiet space that provides a chance to cool down and take a break. Sensory-friendly crafts for all ages will be available in the Cat’s Corner.

Parents and caregivers must stay with their children at all times. The modifications are enabled until 11 a.m. Preview guides are available for those who would like to explore what to expect before arriving at the museums.

If visitors find the Museums too overwhelming and need to leave before 10 a.m., the Welcome Center staff will give the family a voucher to try again on another Sensory Friendly Saturday.

The Springfield Museums became universal-participation-designated two years ago as part of a Massachusetts Cultural Council program to help museums, theaters, and other cultural organizations pay particular attention to ensuring their programming is accessible to all people.

“We learned so much during the Mass Cultural Council training and met so many helpful people as they visited our museums to help us assess where we could do better,” said Heather Cahill, director of Development for the Museums. “We wanted to put as many improvements into place as possible right away while we continued to work on our long-range plans.

“One of our user-expert visitors had sensory sensitivity and explained that having space with less movement and less noise was very helpful to her comfort in a new place,” Cahill added. “We knew we could offer this space right away if we opened the museums a little earlier, especially for those who would like to have this experience.”

The staff created preview guides for families to read together before visiting the museums and made decisions about which exhibits they could modify to be more friendly to visitors with sensitivity to noise, lights, and movement. Laura Sutter, the Amazing World of Dr. Seuss education coordinator, oversees the Cat’s Corner, a hands-on creativity space in the Seuss museum. Sutter created age-appropriate crafts and literacy activities especially for sensory-sensitive children. “We know that any change we make for a specific group of people often benefits all of our visitors,” she said. “My goal is to make all of our visitors feel welcome in the Cat’s Corner through the types of activities we offer.”

“We want to make our museums accessible and relevant to all visitors,” said Kay Simpson, president and CEO of Springfield Museums. “Our vision is to have every visitor say, ‘wow, they thought of everything!’”

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HOLYOKE — State Rep. Patricia Duffy announced that $50,000 has been earmarked in the House fiscal-year 2022 budget to seed the development and implementation of a new Manufacturing Training Program at Holyoke Community College (HCC).

“Holyoke employers need a trained workforce, and Holyoke constituents need career-track jobs,” Duffy said. “I’m thrilled to see these local assets of our population and our historical manufacturing base come together and build on each other.”

According to labor and workforce data, 9.7% of jobs in Holyoke are in manufacturing, compared to 6.7% statewide. Meanwhile, at 9.9%, the unemployment rate in Holyoke is the second-highest in Western Mass. after Springfield’s 11.2%, compared to a statewide rate of 6.6% for March 2021.

The Manufacturing Training Program will join a robust stable of workforce-development programs at HCC, Duffy said.

“We’re grateful to Rep. Duffy for advocating for this funding on behalf of the college,” HCC President Christina Royal said. “Manufacturing is an important employment sector in Holyoke and one with deep historical roots. Despite the city’s high unemployment rate, a significant number of manufacturing jobs in Holyoke remain vacant. The purpose of this new program is to increase the number of Holyoke residents working in manufacturing, especially those impacted by poverty, unemployment, and limited educational opportunities.”

The program will serve up to 45 individuals in three cohorts by providing approximately 150 hours of remote and in-person, hands-on training combined with workplace experiential learning.

The three-phase program includes skills assessments and pre-training focused on workplace readiness in English and basic math, followed by core training in entry-level manufacturing.

The manufacturing component will include modules in communication, teamwork, customer service, digital literacy, general manufacturing processes and principles, blueprints, dimensions, tolerances, instrumentation and measuring; manufacturing workplace math, lean manufacturing, problem solving, quality control, and workplace safety.

Regional employers will be invited to participate in curriculum design and delivery as guest speakers, as well as in hosting tours of their facilities when possible. Participants will be connected to area employers and receive job-placement assistance through HCC and MassHire Holyoke.

“We believe the program will benefit job seekers, incumbent workers, and businesses of Holyoke and the region alike,” Royal said. “Ultimately, the goal is to help lift individuals out of poverty and meet the needs of the business community.”

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SPRINGFIELD — Lenny Underwood, owner of Upscale Socks, is teaming up with the Mental Health Assoc. (MHA) this month with a newly designed line of socks to support mental-health awareness

“I had noticed photographer Lenny Underwood capturing community events, so I knew who he was,” said Kim Lee, vice president, Resource Development & Branding at MHA. “Then I realized Lenny was involved with community panels that tie in with entrepreneurship. He was speaking regularly to groups of adults and also to students. He impressed me, and when someone impresses me from a distance, I try to make that distance go away. I reached out to see how we could partner.”

Added Underwood, “Kim is an idea person, and I like the out-of-the-box thinking she brings to any discussion. Her approaches to mental-health awareness aren’t typical marketing. She brings a serious subject to light in some really creative ways that I totally embraced. Soon we were talking about how we can be in a relationship for the long term, for Mental Health Awareness Month in May, for MHA’s annual fundraising golf tournament in September, and more. She has large aspirations for mental-health awareness.”

Underwood’s sock enterprise began with a dream.

“One night I had a dream I owned a sock line,” he explained. “It was vivid, and I rarely remember dreams, but that night in 2014, I was clear on it. The next day I told a friend. I’m particular about my socks, so I focused on what I dreamt. I followed the business-building process with Spark Holyoke, and a year later, I launched Upscale Socks as a website. It was quite challenging to find manufacturing and turn designs into actual products. Harry Hill, who created my brand and some designs, helped me put legs on this dream to help make it a reality.”

How did the concept of socks to promote mental-health awareness develop? “Organically,” Underwood recalled. “Initially, Kim and I discussed Mental Health Awareness Month and getting something created for that topic. That morphed into a conversation with MHA funders who wanted to make the socks available for golfers in MHA’s annual golf tournament. We identified people who could wear the socks on social media to promote awareness. I pointed out that fashionable socks are one way to reach out to minority communities. Kim shared with me that a majority of MHA staff members are people of color, and she wanted this effort to reflect people they employ who are so vital to the agency’s work.”

Underwood explained a personal tie-in as well: his family has experienced trauma and grief through the unexpected loss of loved ones due to pneumonia and COVID-19. “Those are traumatic events, and some members of my family may still be dealing with their feelings. Fortunately, I have been able to handle it; I feel healed, in part because I understand the importance of getting help from loved ones. For me, having a relationship with God has been vital. I believe formal counseling also can be a good option.”

Personal experience helped Underwood realize that more people could feel healed if not for a barrier that too often stands in the way: stigma. “I see how stigma relates to getting help — or not getting help — with mental wellness,” he explained. “It has been an issue I have seen and heard in my adulthood. But I’m optimistic when I see people in the public eye tell their story, being honest and vulnerable, because folks look up to others who are open and relatable. It helps to create more of a dialogue. For men of color, I think it provides opportunities for unpacking the ‘man box’ and getting to the root issues because, if those issues go unaddressed, they just grow. If there’s a way for us to make a dent in dispelling myths related to trauma, grief, and counseling, I want to help. Especially in light of how COVID-19 has impacted communities, I want to do something to support mental health.”

Working with Lee’s team at MHA, Underwood channeled his energy and enthusiasm into the design and manufacture of new socks. While May is Mental Health Awareness Month, they will be available throughout the year at www.upscalesocks.com and at www.mhainc.org.

“Things I’m doing with Facebook, grants that I applied for, and now also mental-health awareness, these are opportunities that came by making myself available,” Underwood said. “Those who know me know that I show up and bring my true self. I remain humble no matter what, and I want to remain teachable so I am open to someone younger than I am or someone who has more experience that I have, so I can learn from them. That’s why opportunities like working together with MHA are great. So have opportunities to work with Rays of Hope, Springfield Public Schools, Square One, and Educare Springfield, plus a scholarship to honor my late sister. We created a sock for her with a sun, moon, and stars theme, and over 1,000 pairs of socks have been donated so far.”

Underwood is also working on a children’s book that teaches about entrepreneurship. “The story is related to my dream and written in a way that students in fourth grade through middle school and even high school can relate to. Business words like ‘invest’ and ‘capital’ and ‘entrepreneur’ appear throughout, and there’s a glossary to help students understand the vocabulary. The takeaway is, if you have an idea that’s brewing, it’s something you can achieve if you do the work and are consistent.

“There are resources in the community to help, like SCORE, EforAll, Junior Achievement, and the Small Business Administration,” he went on. “No matter what zip code you live in, there’s money out there, and there’s help. What you need to start is entrepreneurial spirit. When you have that and apply it, then it morphs into other things. That’s where I’m at now, with expanding aspirations for Upscale Socks as I move into year five. A rebranding is in the works, and we want to expand by supplying existing stores at wholesale while continuing to build the website. We’ll see what the future brings. Follow your dream and see where it leads.”

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NORTH ADAMS — On Friday, May 7 at noon, Massachusetts College of Liberal Arts’ (MCLA) MBA program will present the last event in its Friday Focus series of free virtual panels on entrepreneurship and small business in the time of COVID-19.

Moderated by MCLA Director of Corporate Engagement and Strategic Partnerships Joshua Mendel, this event will focus on “Business Financials in the Time of COVID” and feature Gregg Levante, vice president, Commercial Banking relationship manager for NBT Bank, NA; Tracy McConnell, vice president of Business Banking at Adams Community Bank; Marie Harpin, Avangrid Renewables’ administrator for its Hoosac and Deerfield wind sites; and MCLA Assistant Professor of Accounting Tara Barboza.

To register, visit mcla.edu/mba. All events will take place virtually and are free and open to the public. This event will also be streamed to the MCLA Facebook page and will be archived on the MCLA YouTube channel for later viewing.

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NORTHAMPTON — Karin Jeffers, president and CEO of nonprofit behavioral-health agency Clinical & Support Options (CSO), has become the newest board member of the National Council for Behavioral Health. Jeffers earned the greatest number of votes during a recent special election to replace outgoing board member Tomas Jankowski.

Jeffers will be one of two representatives for the National Council Region 1, which includes Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. She will serve out the remainder of Jankowski’s term (until June 30, 2023) and be eligible to run for two additional three-year terms thereafter.

The National Council for Behavioral Health is a membership association that advocates for policies ensuring all Americans have access to comprehensive, high-quality behavioral healthcare. It is made up of 3,381 member organizations across the U.S. that deliver mental health and addiction treatment and services.

The National Council board is composed entirely of elected volunteers from the staff and community boards of National Council member organizations. Board members are elected by National Council member organizations in each of 10 regions covering the entire U.S.

“As the president and CEO of a nonprofit, Massachusetts-based agency, I am a knowledgeable supporter of National Council priorities,” Jeffers told her National Council constituents. “These include certified community behavioral-health-clinic expansion to all 50 states; policy to address the addiction crisis in the U.S.; the imperative need for policy supporting our workforce; and improved opportunities for mental-health first aid across our nation.”

Jeffers has served as CSO’s president and CEO since 2005. During her tenure at the helm, the agency has grown from a $4 million organization with fewer than 90 employees across just three Greenfield locations to what is now a $44 million agency with more than 750 employees at 20 locations across Western and Central Mass.

Joining the National Council Board is not Jeffers’ first foray into public policy. In addition to being a longtime National Council member, she also serves on the board of the Assoc. of Behavioral Health (ABH), which is instrumental in lobbying for positive change in statewide and national policies governing healthcare. In fact, she served as ABH’s board chair from 2016 to 2018, and as its children’s CEO policy committee chair from 2012 to 2020. She currently chairs the ABH CEO committee on emergency services.

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SPRINGFIELD — Hillary Haft Bucs has been named the recipient of the 2021 Excellence in Teaching Award at Western New England University. Winners of this prestigious award are nominated by students, faculty, and administrators for outstanding contributions as educators and advisors.

Bucs is a professor of Theatre, teaching playwriting, acting, and improvisational comedy. She is also the adviser for the Stageless Players and Improv on the Rocks. She has directed numerous productions at the university, including Mamma Mia!, Beauty and the Beast, Footloose, Curtains, Hello, Dolly!, and Legally Blonde. Her sabbatical research is on Yiddish theatre through Odessa, London, Johannesburg, and New York City through the lens of her great-great-great-grandfather, Jacob Katzman.

With Valerie Clayman Pye, Bucs coedited Objectives, Obstacles, and Tactics in Practice: Perspectives on Activating the Actor, and is currently working on a second book called Embodied Playwriting: How Thinking Like an Improv Actor Can Make You a Better Playwright.

Bucs’ improv training and performance work began in Chicago, where she graduated from the legendary Second City Training Center, trained and performed with I.O. (Improv Olympics) and Annoyance Theatre, and was an improv actor with Michael Gellman’s TheatreWorks.

She was an associate artist for Enchanted Circle Theatre in Holyoke, where she played the role of Nellie in The Skinner Servant’s Tour over a six-year period. As an improviser, she was a company member of TheatreSports in Pittsburgh, as well as a variety of smaller troupes in Pittsburgh, Chicago, and New York City. She was an original performer with Happier Family Comedy in Western Mass. and continues to train there, as well as at the Magnet Theatre in New York City.

She has been a member and office holder of the Assoc. for Theatre in Higher Education since 2007 and is presently the secretary of the Acting Program Focus Group. She received her master of fine arts degree in performance from the University of Pittsburgh and her bachelor’s degree in speech and theatre from Northwestern University.

During the review process, one of Bucs’ nominators noted that “she is, and has always been, one of the hardest-working faculty members at Western New England, putting much of her spare time, thought, and imagination into making her classes and the community better.” Students described her as somebody who “possesses a positivity that always makes students leave the classroom with a smile” and one who “pulls up her sleeves and puts her heart into everything she does.”

Bucs has been nominated for the Teaching Excellence Award at Western New England University four times, and received the College of Arts and Sciences Faculty Service Award in 2017.

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HADLEY — During the month of May, the Hadley and Northampton branches of UMassFive College Federal Credit Union are holding a personal-care items drive to benefit the pantries of the Amherst Survival Center and the Northampton Survival Center. Items collected will be provided, for free, to neighbors in need.

“While food is at the core of our food pantry, being able to provide toiletries and personal-care items — menstrual products, a bar of soap, incontinence products for seniors — well, it doesn’t get more basic than that,” said Lev Ben-Ezra, executive director of the Amherst Survival Center. “Many families tell us that, when money is tight, they find themselves facing budgetary choices between affording these basic necessities and the basic need for food. UmassFive’s efforts to collect these items helps make sure our neighbors don’t have to make these impossible choices.”

UMassFive welcomes the community to drop off donations of unopened shampoo and conditioner, shaving supplies, deodorant, toothpaste, toothbrushes, toilet paper, baby diapers, menstrual products, bed and bladder pads, and adult incontinence briefs (sizes M, L, and XL being the most needed) through May 31. Items can be full-, travel-, or complimentary hospitality-sized, and may be dropped off at 200 Westgate Center Dr. in Hadley or 225 King St. in Northampton.

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SPRINGFIELD — Springfield Technical Community College’s (STCC) ongoing Heart of a Man series continues Thursday, May 6 at 2 p.m. with a virtual live event focusing on mental health and wellness. Students and the general public can attend the free event by registering at stcc.edu/heartofaman.

“Mental health and wellness is a critical issue throughout our country and on college campuses in particular,” said Cynthia Breunig, violence-prevention coordinator at STCC.

The session will explore the challenges that prevent men from seeking support, addressing trauma, and taking steps to prioritize their own well-being. A panel discussion will focus on the impact of race, class, and gender on men’s overall wellness.

“The series was created to engage men in very important conversations that impact communities of color as well as provide a space to connect students who are men with leaders in our community,” said Vonetta Lightfoot, Multicultural Affairs operation manager. “Shortly after the death of George Floyd, I felt it was necessary to get men in a room to discuss and debrief these societal issues that affect their daily existence and create a vehicle for healing and change.”

Videos of previous Heart of a Man talks can be found on STCC’s YouTube channel, youtube.edu/springfieldtechcc.

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SPRINGFIELD — Each week during the month of April, the Springfield Thunderbirds and the Massachusetts State Lottery teamed up for the “Feed the Frontline” campaign, to thank individuals in the healthcare and service industries.

The Thunderbirds worked with several of their food partners to provide lunch to some deserving individuals throughout the Pioneer Valley. Members of the Thunderbirds front office and mascot Boomer visited staff at Mercy Medical Center, Cooley Dickinson Hospital, USA Hauling, the Springfield Police Department, and the Springfield Fire Department. The Thunderbirds and the Mass Lottery will be collaborating on several initiatives throughout the spring and summer to recognize several individuals within the Western Mass. community.

“Let me start by thanking those on the front line that have worked day in and day out throughout this pandemic. We can never do too much to thank our first responders,” said Thunderbirds President Nathan Costa. “A special thank you to the Mass Lottery for their support of this mission, along with many of our great restaurant partners for joining in on this important cause.”

Meals were provided by a number of local food partners, including Nadim’s Mediterranean Grill, Buffalo Wild Wings, 99 Restaurant, Uno Chicago Grill, and Theodores’.

“We applaud our partners at the Springfield Thunderbirds for their ongoing commitment to serving their community, and we are proud to join them in supporting their efforts,” said Michael Sweeney, executive director of the Massachusetts State Lottery.

The Mass Lottery and the Thunderbirds will continue to promote the outstanding work of those in the community throughout the summer when the Hometown Salute campaign launches in May. Individuals who are currently or have served in the military, or those working in the healthcare or public-service industries, may be nominated to be recognized by the Thunderbirds each week.