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Opinion
They Make a Difference in So Many Ways

We could call this the ‘year of the acronym.’ But we probably won’t.
That’s because doing so doesn’t come close to telling the story beyond the veritable alphabet soup of programs and initiatives that involve this year’s distinguished class of Difference Makers.
Let’s start with the Y-AIM program, initiated by the Springfield YMCA with a huge assist from Big Y Foods. It places youth advocates in Springfield high schools with the goal of helping students stay in school, inspire them to go on to college, and “move toward personal, family, and community advancement.”
There’s also LIPPI, the Leadership Institute for Political and Public Impact, started by the Women’s Fund of Western Mass. with the goal of providing women with the knowledge, skills, and confidence to become civic leaders in their communities, as well as the PAFEC (Picknelly Adult & Family Education Center) in the old downtown fire station in Holyoke. A collaboration between Holyoke Community College, Peter Pan, the Pioneer Valley Transit Authority, and other partners, it provides GED preparation and testing, adult basic education, workforce-development classes, English for speakers of other languages (ESOL), tutoring, mentoring, career counseling, and other services.
Then there’s TWO (Training and Workforce Options), a unique collaboration between HCC and Springfield Technical Community College established to support the workforce-training needs of the region’s businesses and nonprofits. And don’t forget BTG (Bridging the Gap), a program run by the Springfield Corps of the Salvation Army. It was created to assist first-time offenders in Greater Springfield and get them back on the right course. Since its inception, roughly 90% of its graduates have stayed in school and stayed out of further trouble with the law.
What all these acronyms and others do is help explain what this year’s class of Difference Makers does extremely well — to show that there are, indeed, many ways in which one can make a difference, and they all matter.
This simple fact was the driving force behind BusinessWest’s decision to create the Difference Makers program in 2008, and this year’s class uses all those acronyms and more to effectively bring home the point.
• Donald and Charlie D’Amour, the chairman/COO and president, respectively, of Big Y, are Difference Makers for myriad reasons — from Y-AIM to their work with area institutions like Baystate Health and the Springfield Library & Museums; from education initiatives such as the Homework Helpline and scholarships to huge donations of food to area pantries and food banks.
• Bob Schwarz has been making a difference for more than 30 years, through his work to create the PAFEC, but also his award-winning efforts to address homelessness not through shelters, but by creating far-more-permanent solutions.
• Bill Messner, president of Holyoke Community College, is making a difference through initiatives like TWO and the PAFEC, but also, and in more broad terms, by inspiring needed changes at the institution that have made the school more accessible and much more of a force in the communities it serves.
• The Women’s Fund of Western Mass. is making a huge difference through LIPPI, which has already inspired a number of women to seek elected office, but also through donations to countless area groups and what its leaders call “investments” in women and girls.
• The Salvation Army? Well, 2011 provided a window to the seemingly endless list of ways it can make a difference — from its Coats for Kids program to its tireless work providing food, supplies, clothing, and hope to last spring’s tornado victims; from the award-winning BTG to the rapid and multifaceted response to last August’s hurricane and the freak October snowstorm.
Taken together, all those capital letters and the numbers behind them paint a very powerful picture, one of groups and individuals who have found innumerable ways to improve quality of life in this region — and, best of all, continue to look for more ways to make a difference.
Congratulations to the class of 2012 and also to all those who have helped them achieve this distinction.

Health Care Sections
Understand the Significance of This Important Document

Hyman G. Darling

Hyman G. Darling

Paramedics are often called to a home because of an emergency situation. In such instances, most people wish to be resuscitated or defibrillated in order to maintain their life and hopefully recover with quality of life. Most people also desire that extraordinary medical procedures be utilized in a time of crisis. But this is not the case in every situation.
While an individual is competent, he or she may exercise their option to have treatment provided to them or discontinued, so that no further attempt should be made to provide them with life support and related medical treatment. While competent, it is relatively straightforward and easy for someone to make decisions regarding their own health care. When competency falls into somewhat of a gray area, the test for competency helps to determine whether the patient understands the nature of their illness and the effects that proposed treatment or lack thereof would have on them.
Since 1990, a person in Massachusetts has been able to make their own decisions and provide for their future care with a document called a health care proxy. This is similar to a living will or a document called five wishes or advance medical directives. These documents designate another person to substitute for the patient in making decisions regarding end of life and ongoing health care treatment.
However, the standard form provided by medical facilities does not provide for a so-called do-not-resuscitate order (DNR). Many individually prepared documents do include language that permits the agent under the health proxy to make decisions for the patient relative to all medical decisions, including end of life and possibly a DNR.
In the absence of a health care proxy, a guardian will have to be appointed by the Probate Court in order to determine not only ongoing care for the patient, but also extraordinary treatment or the withdrawal of that treatment. These cases may take a significant time period from the inception of the filing of the documents in Probate Court, giving notice to all parties, scheduling a hearing, and, very often, hiring an attorney or guardian ad litem (another person, usually an attorney, appointed to represent the interests of the incapacitated person).
This process will likely be even more drawn out as a result of the enactment of the Uniform Probate Code of 2009, which protects an incapacitated person’s rights by instituting various protections or hurdles that must be overcome before a decision is made regarding an incapacitated person’s health care, especially end-of-life decisions. Certainly, most people don’t want their life made public within the Probate Court, which is also a time-consuming, often-emotionally draining, and expensive process. All of these issues may be compounded when there is a contest regarding who should serve as the guardian and whether or not the person’s end-of-life decisions are being carried out in a manner that is appropriate for them and as they may have desired.
Most people have heard of famous end-of-life cases, namely Karen Quinlan, Nancy Cruzan, and Terri Schiavo, all of which brought national attention to the issue of making decisions for another person, especially relative termination of life support. It is interesting to note that the cases mentioned involve relatively young women, as opposed to older individuals, regarding the withdrawal of mechanical life-support machines, which, when removed, allow an individual to die shortly thereafter. Had these women signed DNRs when they were competent, their families would have been spared tremendous anguish.
A DNR order becomes a separate and distinct issue relative to the decision-making process, because it normally is executed by a person and is also signed off as accepted by that individual’s physician. A DNR is not necessarily made public, but rather provided by the physician to the patient. The form is normally kept in the physician’s office, and copies or separate portions of the form are then given to the patient, who may keep one in their wallet, post one on the refrigerator, or display one in a prominent place within his or her home in the event that it is needed.
Normally, when paramedics are called to a home, they must take all action necessary to preserve the life of the patient, but they are protected from potential liability by a DNR order, which allows them to withhold life-sustaining measures. Each DNR order in Massachusetts has a separate number, as initially a program was considered in which all DNR orders would be entered into a central database, which would be maintained and available 24/7 in situations where the patient may need to have care considered but not administered.
There are many instances in which DNR orders are used effectively. In the case of a terminal illness, such as COPD, liver failure, kidney failure, etc., where one’s life will only be prolonged with more treatment, that person may opt for a DNR order.
This is not to say that oxygen, dialysis, and other procedures would not be continued, but if that individual went into cardiac failure, or was stricken with another ailment, such as pneumonia or a similar life-threatening situation, then the patient could refuse treatment that would prolong their life. The individual should also instruct his or her caregivers to consider not calling 911 in times of crisis, as this normally implies that care is desired.
Normally, a DNR does not come into play when one is placed on hospice, as hospice implies and requires that no heroic measures be used to keep a person alive.
On the other hand, sometimes a person doesn’t want to sign a DNR, but rather prefers a health proxy that includes so-called living-will language, which states that he or she does not wish to be kept alive by heroic means unless there is going to be a relatively good quality of life and a reasonable expectancy to regain the baseline of the care and health that they enjoyed prior to the unfortunate illness, accident, or other issue causing a health decline.
In other situations, DNR orders may be suspended when one is having medical treatment such as a surgery, in which, if the DNR were not suspended, then the medical treatment may have to be terminated. This is similar to instances where a health care proxy is suspended during medical procedures.
It is important to take the decision whether or not to sign a DNR very seriously. Naturally, if an individual is in an accident and there is a good chance that they will recover, then they likely would want such things as a using a defibrillator or respirator to save their life. Individuals who wish to sign a DNR should be fully informed of the effect of signing the document.
Once it is signed, copies should be provided to all other physicians who may be treating the patient, as well the health care proxy agent, family members, and even any attorney who created other estate-planning documents, so that the DNR will be made part of the record with the health proxy.
Possibly someday, a national (or at least a state) registry bank of DNR orders will be initiated, and records will be maintained for the individuals who wish to execute it. After signing, it is a good idea to renew this document on an annual basis to establish that the patient continues to understand the nature of it.

Attorney Hyman G. Darling is chairman of Bacon Wilson, P.C.’s Estate Planning and Elder Law departments, and he is recognized as the area’s preeminent estate planner. His areas of expertise include all areas of estate planning, probate, and elder law. He is a frequent lecturer on various estate-planning and elder-law topics at local and national levels, and he hosts a popular estate-planning blog at bwlaw.blogs.com/estate_planning_bits; (413) 781-0560; baconwilson.com

Accounting and Tax Planning Sections
What Is the Alternative Minimum Tax, and Who Will Be Paying It?

Sean Wandrei

Sean Wandrei

Created in 1969, the alternative minimum tax, or AMT, was the result of a public outcry to congress that the rich and wealthy were not paying their fair share of taxes. Based on testimony by the secretary of the Treasurer, 155 individuals with an adjusted gross income above $200,000 didn’t pay any tax on their 1967 income-tax returns.
Accordingly, the AMT was designed as a safeguard to keep those individuals from slipping through tax loopholes. The AMT is a tax system that is calculated in parallel with an individual or corporation’s ‘regular’ tax. The higher of the two tax calculations is the one that must be paid. We will focus on AMT as it applies to the individual.

How the AMT Is Calculated
To calculate the AMT, all ‘preference’ items are added back to regular taxable income to arrive at AMT income. Then an AMT exemption is deducted from the AMT income to determine the AMT taxable income.
Preference items include state and local income taxes, sales and property taxes, accelerated depreciation, deductible medical expenses, miscellaneous itemized deductions, certain tax-exempt income, certain credits, incentive stock options, personal exemptions, and the standard deduction. These preference add-backs are items that many families who own their homes in high-income-tax states use as deductions on their regular income-tax return.
Why You May Have to Pay It
Based on the above information, there are certain taxpayers who are more likely to pay the AMT.
Large families fall into the AMT because they must add back all of their exemptions for AMT purposes. A family with a filing status of married filing jointly with four children, for example, get six personal exemptions for regular tax purposes. These six exemptions must be added back to calculate the AMT.
State and local taxes paid are also taken into consideration when determining whether the taxpayer is subject to the AMT. State and local income taxes paid are a deduction for regular tax and must be added back to calculate the AMT. The add-back includes not only state income tax, but also property taxes and excise taxes paid. From 2004 through 2007, residents of California, Connecticut, the District of Columbia, Maryland, Massachusetts, New Jersey, and New York paid the most ATM. These are all high-income-tax states.

What Does This Mean to You?
As it stands now, the exemption for 2011, for a married couple, is $74,450 (other filing statuses have different exemption amounts). The exemption is scheduled to revert back to the 2000 exemption amount of $45,000 for a married couple in 2012. That is 40% less than what it was. If this happens, then the amount of income that can be shielded from the AMT will be less, and more people will be pulled into the AMT. That would amount to an estimated 25 million additional taxpayers paying AMT.
The good news (if there is such a thing with taxes) is that Congress usually extends the increased AMT exemption amount. Congress tends to postpone dealing with difficult issues until it has to. So we may not know until the end of 2012 if there is going to be a patch that spares the additional 25 million taxpayers from the AMT in 2012.

How Can You Avoid the AMT?
It is difficult to plan to avoid the AMT because the regular and AMT tax systems run parallel with each other, leaving you to pay the greater of the two.  Sometimes reducing one tax could increase the other tax. The best advice would be to look at your overall tax picture and start from there. You will need to know what items could cause you to be caught in the AMT and the relationship between your regular tax and the AMT. From there, you can implement a strategy that is right for you. You should review your plan if anything changes in your life or with the tax law.
One item that a taxpayer can control based on timing is the payment of estimated state income-tax payments and real-estate taxes. Since taxes paid are preference items and are added back to calculate the AMT, it may not be best to prepay those taxes prior to the end of a particular year. If you are subject to the AMT in that year, you won’t receive a tax benefit from paying early (say, in December). However, if you wait until after year end, you may have the opportunity to deduct your tax payment in the following year.
On the opposite side, if in one year you have a significant item of income resulting in a large state tax amount due with your return the following April, you will likely be subject to AMT in the year of payment since the tax will be disproportionately large compared to your income. Therefore, prepaying may be advised. Again, planning and understanding your own situation are key to determining what the best course of action is.
As always, it is best to plan and then plan some more to help reduce your overall tax bill. Calling your tax professional is a good way to start, and avoid paying more taxes than you should.

Sean Wandrei is a tax manager with Meyers Brothers Kalicka, P.C. His technical concentrations are in multistate taxation as well as real-estate entities; (413) 536-8510.

Court Dockets Departments

The following is a compilation of recent lawsuits involving area businesses and organizations. These are strictly allegations that have yet to be proven in a court of law. Readers are advised to contact the parties listed, or the court, for more information concerning the individual claims.

CHICOPEE DISTRICT COURT
Jerry Cruz v. Shirin Jewelers and Yousef Al-Ryati
Allegation: Breach of contract to sell jewelry: $16,000
Filed: 11/3/11

Platinum Choice Staffing Inc. v. Wellman Healthcare d/b/a Palmer Healthcare Center
Allegation: Breach of contract for services rendered: $3,690.37
Filed: 11/15/11

HAMPDEN SUPERIOR COURT
Ann C. Gatti v. National Union Fire Insurance Co. of Pittsburgh
Allegation: Breach of contract for failure to pay death benefit: $42,000
Filed: 12/28/11

Jesse Bennefield v. Applied Proactive Technologies Inc.
Allegation: Employment discrimination: $25,000+
Filed: 12/29/11

Northeast Solite Corp. v. Connecticut Valley Block Co. Inc.
Allegation: Breach of contract and failure to pay outstanding invoices for concrete aggregate product: $111,464.90
Filed: 12/28/11

Patricia E. St. Armand, William F. Julian, and Maureen T. Julian v. Willie Ross School for the Deaf Inc., et al
Allegation: Property damage and personal injury: $304,200
Filed: 12/28/11

HAMPSHIRE SUPERIOR COURT
Alpine Landscape Co. Inc. v. Spillane’s Nursery and Landscape Co. Inc. and Nauset Construction Corp.
Allegation: Breach of contract for landscape construction services: $39,959.37
Filed: 1/12/12

Boulanger’s Plumbing and Heating Inc. v. Aecon Inc.
Allegation: Non-payment of goods and services provided: $30,747.26
Filed: 12/15/11

Ronald S. Meck v. UMass Five College Federal Credit Union
Allegation: Violation of consumer-protection laws: $85,203
Filed: 12/22/11

HOLYOKE DISTRICT COURT
Clara DeJesus v. Stop & Shop Supermarket, LLC and Coca-Cola Enterprises Inc.
Allegation: Negligence in property maintenance causing slip and fall: $3,127.69
Filed: 10/28/11

NORTHAMPTON DISTRICT COURT
M&S Electric Inc. v. Sackrey Construction Co., LLC
Allegation: Non-payment of labor and materials: $17,000
Filed: 11/7/11

Preferred Mutual Insurance Co. as subrogee of Allen and Judith Davis v. Amherst Maintenance Co.
Allegation: Plaintiff seeks to recover monies paid under the property-damage portion of an insurance contract: $10,952.12
Filed: 11/14/11

PALMER DISTRICT COURT
B.A.C. Sales Inc. v. Turnpike Acres and George Dupuis
Allegation: Non-payment of goods sold and delivered: $16,658.64
Filed: 12/12/11

Norman J. Buehler v. Complete Restoration Solutions Inc. and Joe Gillette
Allegation: Breach of contract: $19,164.79
Filed: 11/25/11

SPRINGFIELD DISTRICT COURT
ABC Supply Co. Inc. v. Agass Systems and Donald Mitchell
Allegation: Non-payment of goods sold and delivered: $6,735.32
Filed: 12/28/11

Dewayne and Mary Lou Devos v. Bob the Roofer and Robert Kelley
Allegation: Failure to perform work as required in contract: $9,682.00
Filed: 12/15/11

Sturdy Home Improvements Inc. v. Brook Valley Investments Inc. and David Reynoso
Allegation: Breach of contract and fraud: $18,685
Filed: 12/28/11

Company Notebook Departments

NEPA to Manage
Life Laboratories
SPRINGFIELD — The Sisters of Providence Health System has announced a collaboration with New England Pathology Associates (NEPA) to manage Life Laboratories. Dr. Scott Wolf, senior vice president of medical affairs and chief medical officer at Mercy Medical Center, noted that the collaboration will make Life Laboratories the first and only physician-led and physician-managed clinical laboratory in the region. Dr. Lanu Stoddart will serve as the pathologist administrator, directing the operation and growth of Life Laboratories. A member of NEPA since November 2009, Stoddart has extensive experience in clinical pathology laboratory operations, serving in the past as medical director of S.E.D. Medical Laboratories in New Mexico and currently as chief of pathology at Harrington Memorial Hospital in Southbridge. Dr. Krystyna Sikorska will continue in her role as medical director of Life Laboratories. The innovative management relationship has already been recognized nationally, with NEPA invited to formally present its concept at the 2012 G2 Intelligence Pathology Institute Conference in Florida, according to Wolf. “For patients, the change at Life Laboratories will be transparent,” he said. “Likewise, daily operations of Life Laboratories will remain essentially unchanged. For physicians and their practices, however, direct access to physician managers will provide a unique feature and benefit.” Life Laboratories is a full-service medical diagnostic laboratory that conducts approximately 4 million tests per year for three hospitals, physician group practices, mental-health facilities, dozens of long-term care facilities, and hundreds of physicians.

Berkshire Hills Reports
Fourth-quarter Growth
PITTSFIELD — Berkshire Hills Bancorp Inc. recently reported fourth-quarter 2011 core earnings per share totaling $0.44, increasing by 57% compared to $0.28 in the fourth quarter of 2010. This increase resulted from ongoing organic growth together with the benefit of the acquisitions of Rome Bancorp and Legacy Bancorp, according to a statement by Berkshire President and CEO Michael Daly. Fourth-quarter GAAP (generally accepted accounting principles) net income included merger-related expenses, together with income from discontinued operations. These non-core items together equated to a net charge of $0.04 per share and resulted in GAAP net income of $0.40 per share, compared to $0.26 per share in the fourth quarter of 2010. For the full year, core earnings per share increased by 53% to $1.56 in 2011, compared to $1.02 in 2010. GAAP net earnings per share totaled $0.98 for 2011 compared to $1.00 in 2010. “Our merger integrations are now completed, allowing us to focus on revenue enhancements going forward,” said Daly.

MMWEC Refunding
Saves Utilities $16.8M
LUDLOW — A refunding bond issue recently closed by the Massachusetts Municipal Wholesale Electric Co. (MMWEC) will save $16.8 million for 28 state municipal utilities, strengthening their ability to secure stable and reliable power resources for the future, according to MMWEC CEO Ronald DeCurzio. In favorable market conditions, MMWEC issued $164.8 million in tax-exempt revenue bonds with a total interest cost of 1.2%. Proceeds from the bond issue and other available funds will be used to refund and retire approximately $214 million in higher-interest bonds issued by MMWEC in 2001. The refunding savings will be realized over the life of the bonds, which mature between 2012 and 2016. “This refunding will certainly give the municipal light departments greater flexibility to position their energy portfolios in pursuing physical assets for the longer term, from 2016 and beyond,” said DeCurzio. The 2012 MMWEC bonds are rated A+ by Fitch Ratings and have A ratings from Standard & Poor’s, all with a stable outlook, added DeCurzio. The underwriting team included Morgan Stanley, lead manager, and BMO Capital Markets. PFM Financial Management Inc. served as MMWEC’s financial advisor, with Nixon Peabody LLP acting as bond counsel. MMWEC is a nonprofit, public corporation and political subdivision of the Commonwealth of Massachusetts that provides a variety of power-supply, financial, risk-management, and other services to the state’s consumer-owned municipal utilities.

Columbia Gas Announces Reduction in Winter Costs
WESTBOROUGH — Effective Feb. 1, the winter rates for natural gas will reduce a typical residential customer’s total heating bill over the next three months by nearly 11%, according to Steve Bryant, president of Columbia Gas of Massachusetts. The reduction is a result of lower natural-gas commodity costs. Natural gas is sold in a unit measurement called a ‘therm,’ equivalent to 100,000 British thermal units (BTU) of energy. The rate reduction of $0.1378 per therm would save a natural-gas heating customer $22 in February, if using 160 therms of gas. “Lower gas bills in the middle of the winter is great news for the many families who are struggling to make ends meet,” said Bryant. “Natural-gas prices have remained stable for the last few years, and today’s cost to customers is as low as nearly 10 years ago. That is a claim we are proud to announce to our customers.” Bryant added that help is available for customers struggling to cope with household finances and winter heating bills. For more information, call (800) 882-5454 or visit www.columbiagasma.com.

Couple Chooses New Career Path Together
NORTHAMPTON and WESTWOOD — The Honorable E. Chouteau Levine, a retired Massachusetts Probate and Family Court judge, and William Levine, a veteran divorce lawyer and mediator, recently launched Levine Dispute Resolution Center, LLC (LDRC). The new firm provides private and cost-effective dispute-resolution services such as mediation, arbitration, and related impartial professional services. The Levines resolve all manner of family law and probate matters, and will also address elder, small-business, and other kinds of disputes in their Greater Boston (Westwood) and Western Mass. (Northampton) offices. LDRC is described as a first-of-its-kind venture in that, while there are many mediators in the market, there is no other partnership operating as a team with the probate and family-law experience of the Levines, according to the couple. The Levines both believe strongly that most family disputes can and should be resolved by facilitated negotiation rather than by legal confrontation, and they are launching LDRC to provide a non-threatening way for parties in dispute to do so. For more information on their services, visit www.levinedisputeresolution.com.

Colony Hills Capital Closes on Alabama Property
WILBRAHAM — Colony Hills Capital (CHC) recently announced the closing of its $28 million purchase of a multifamily housing property in the growing Alabama suburb of Hoover. The garden-style apartment property, occupying more than 45 acres, is the first to be purchased by the privately held real-estate investment group since its formation in 2008, according to Glenn Hanson, principal director and founder of CHC. “It is a momentous occasion for us to report the successful closing on our first property as a significant acquisition,” he said. “Riverchase Landing is a wonderful community that is well-located, and it holds tremendous promise for our investors.” The Hoover property is a suburb outside Birmingham. Hanson noted that the property was built in three phases, consists of 468 units, and has approximately 740,000 square feet. Colony Hills Capital is a Massachusetts limited-liability company with an express investment focus on multi-family rental properties falling within specific demographic, socioeconomic, and real-estate markets that are cash-flow-positive on acquisition, generating outsized investor returns, according to Hanson.

ESB Announces
Fourth-quarter Results
EASTHAMPTON — William Hogan Jr., president and CEO of Easthampton Savings Bank, reported to the directors at the quarterly meeting that the bank experienced exceptional growth in assets, deposits, loans, and capital in the fourth quarter. The bank’s total assets have grown to almost $942 million. Bozena Dabek, senior vice president and CFO, further reported that the bank’s total assets increased almost $56 million over last year. “That’s an increase of 6%,” she noted. “Our capital ratio ended the year at 12.06%; we continue to be one of the best-capitalized banks in the area.” Denise Laizer, senior vice president and chief lending officer, noted that, over the past year, total loans increased 10% or almost $61 million, an increase of almost $13 million over the last quarter. Total loans now stand at $648 million. Thomas Brown, senior vice president of Retail Banking, reported on the bank’s unprecedented deposit growth, which was up more than $52 million for the year. That’s an increase of 7%, and total deposits now stand at almost $756 million.

Departments People on the Move

Barbara Benoit has been appointed Director of Graduate Enrollment, Management and Services at Assumption College in Worcester. She is responsible for recruiting and screening prospective students for Assumption’s graduate programs in business, counseling psychology, rehabilitation counseling, school counseling, and special education.
•••••
JC Schnabl has been named the Assistant Vice Chancellor for Alumni Relations at UMass Amherst and Executive Director of the UMass Amherst Alumni Assoc.
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Associated Industries of Massachusetts announced the following:
• Kristen Lepore has joined the organization as Vice President of Government Affairs. She will manage efforts in the areas of health care cost control and health insurance for employers; and
• Brad MacDougall has been promoted from Associate Vice President of Government Affairs to Vice President. He will assume responsibility for the agency’s work on taxation issues.
•••••
Edward Garbacik, Vice President of FSB Financial Group at Florence Savings Bank, has completed his CFP certification requirements that are required by the Certified Financial Planner Board of Standards. Individuals seeking certified financial planner certification are required to complete coursework and exams covering the seven major financial planning areas — general principles of financial planning, insurance planning and risk management, employee-benefits planning, investment planning, income-tax planning, retirement planning, and estate planning. CFP certificants must also agree to meet ongoing continuing-education requirements and uphold the CFP Board’s Code of Ethics and Professional Responsibility, Rules of Conduct, and Financial Planning Practice Standards.
•••••
Greenfield Savings Bank announced the following:
• Christopher Caouette has been promoted to Vice President and Commercial Credit Officer; and
• Jean Dobias has been promoted to Assistant Vice President and Trust Officer.
•••••
Amanda Moyer has been named Director of Account Services at Market Mentors in West Springfield.
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Joseph Knapik has joined the corporate office of Environmental Compliance Services in Agawam as Director of Training and Facilities Services. He will play a key role in developing the firm’s underground storage tank operator training program. He will also be spearheading additional product launches, primarily in the training field, and will develop and expand the firm’s suite of health and safety training course offerings. Additionally, he will direct the implementation of educational, informational, and service products for the regulated business community.
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The law firm Bulkley Richardson announced the addition of four attorneys to the firm’s Litigation/Alternative Dispute Resolution Department. John P. Pucci, Andrew Levchuk and J. Lizette Richards will represent clients in all types of civil and criminal litigation, in responding to government investigations, and in conducting corporate internal investigations. They will practice from the firm’s Springfield and Boston offices. Jamie L. Kessler will handle financial services litigation from the firm’s Boston office.

John P. Pucci

John P. Pucci

• Pucci, a partner, of Northampton, is one of Massachusetts’ top civil and criminal trial lawyers, with particular experience in the areas of white-collar criminal defense and state and federal regulatory agency matters. He is the former chief of the U.S. Attorney’s Office in Springfield, and has been a Fellow in the American College of Trial Lawyers since 2002. In his career, Pucci has been named to The Best Lawyers in America, and Boston Magazine’s Massachusetts Super Lawyers and Top 100 Lawyers in Massachusetts. He was most recently a Partner at Fierst, Pucci & Kane in Northampton.
Andrew Levchuk

Andrew Levchuk

• Levchuk, Counsel, brings high-level national experience in corporate compliance and integrity as well as experience in data privacy and Internet security to Bulkley Richardson. He served as senior trial attorney in both the DOJ Criminal Division’s Public Integrity Section and its Computer Crime and Intellectual Property Section. In 2006-2007, he chaired the U.S. delegation to the G8 Subgroup on High-Tech Crime.  He has tried cases across the country and has argued 30 appellate cases in the U.S. Courts of Appeals. Most recently, he served as Deputy Chief of the Human Rights and Special Prosecutions Section of the Criminal Division of the U.S. Department of Justice. At Bulkley Richardson, he will handle complex civil and criminal litigation and responses to government investigations, as well as advise clients in matters of data security and corporate compliance.
J. Lizette Richards

J. Lizette Richards

• Richards, an Associate, joins the firm with significant civil and criminal litigation experience in areas such as mail and wire fraud, tax fraud, and healthcare fraud. In the past, she worked as a New Hampshire public defender, and, during the past seven years, she was an associate at Fierst, Pucci & Kane in Northampton.
Jamie L. Kessler

Jamie L. Kessler

• Kessler, an Associate, previously served for two years as a law clerk and paralegal at Bulkley Richardson.

Agenda Departments

Wine Tasting
Feb. 10: The Wistariahurst Museum in Holyoke will host its annual “I Love Wine Event” from 6 to 8 p.m., sponsored by Liquors 44 and Historic Holyoke at Wistariahurst. Wines will be available from distributors including Bay State Wines, MS Walker, Commonwealth, and United. Light refreshments will be provided. Advance tickets are $25 each or $40 per couple; door admission is $30 each or $50 per couple. Reservations are necessary. For more information, call the museum at (413) 322-5660. The museum is located at 238 Cabot St.

Historical Lecture
Feb. 20: Professor emeritus Alan Swedlund will lecture on his 30-year research on the history of mortality in the Connecticut Valley as part of the Wistariahurst Museum’s Historical Lecture Series. Swedlund’s program is planned at 6 p.m., and there is a $5 suggested donation. Swedlund’s approach incorporates medical history with social history, and he uses documents from valley towns to identify epidemics and causes of death. Diaries, letters, newspapers, and other sources combine to tell the story from any given town. The lecture will be accompanied by historical images from the area. Swedlund is professor emeritus of Anthropology at UMass Amherst. His most recent book is titled Shadows in the Valley: A Cultural History of Illness, Death and Loss in New England, 1840-1916. The Wistariahurst Museum is located at 238 Cabot St., Holyoke. For more information, call the museum at (413) 322-5660 or visit www.wistariahurst.org.

Anthropologist Lecture
Feb. 22: Susan Darlington, a professor at Hampshire College, will discuss her latest book, The Ordination of a Tree: The Thai Buddhist Environmental Movement, as part of the Ovations series at Springfield Technical Community College. Darlington has studied the work of Buddhist monks in Thailand who are engaged in rural development and environmental conservation. The science-based talks, at 10:10 a.m. and 11:15 a.m. in Scibelli Hall Theater, will also include insights into religion and social activism. The presentations are free and open to the public. For more information, call (413) 755-4233.

Author Lecture
March 28: Internationally acclaimed author Tom Perrotta will read from his upcoming novel, The Leftovers, at 10:10 a.m. and 11:15 a.m. in Scibelli Hall Theater, as part of the Ovations series at Springfield Technical Community College. The talks are free and open to the public. Two of Perrotta’s books, Election and Little Children, have been made into movies, and five novels have been national bestsellers. For more information, call (413) 755-4233.

Slam Poet Lecture
April 13: Taylor Mali, a former high-school teacher who has emerged from the slam-poetry movement as one of its leaders, will discuss his performances at 10:10 a.m. and 11:15 a.m. in Scibelli Hall Theater, as part of the Ovations series at Springfield Technical Community College. The talks are free and open to the public. For more information, call (413) 755-4233.

Difference Makers
March 22: BusinessWest will stage its fourth annual Difference Makers Celebration at the Log Cabin Banquet & Meeting House in Holyoke. The program recognizes area individuals and organizations that are truly making a difference in this region. The winners will be announced in the Feb. 13 edition of BusinessWest. The awards ceremony will feature entertainment, butlered hors d’oeuvres, and introductions of the winners. Tickets are $55 per person, with tables of 10 available. For more information or to order tickets, call (413) 781-8600, e-mail [email protected], or visit www.businesswest.com.

Outlook 2012
Feb. 22: The Affiliated Chambers of Commerce of Greater Springfield will stage its annual Outlook program at a new venue, the MassMutual Center in downtown Springfield. The event will feature co-keynote speakers: U.S. Rep. Richard Neal will provide the federal outlook, and Michael Widmer, president of the Mass. Taxpayers Foundation, will provide a state perspective. Tickets are $50 person, with tables of 10 available for $475. For more information, call (413) 755-1313, or visit www.myonlinechamber.com.

40 Under Forty
June 21: BusinessWest will present its sixth class of regional rising stars at its annual 40 Under Forty gala at the Log Cabin Banquet & Meeting House in Holyoke. Nominations are currently being sought for the popular program, which recognizes young people in realms including business, education, health care, nonprofits, government, law, and many others. Nominations, due Feb. 17, will be scored by a team of five judges. The 40 highest scorers will be feted at the June 21 gala, which will feature music, lavish food stations, and introductions of the winners. Tickets are $60 per person, with tables of 10 available. Early registration is advised, as seating is limited. For more information, call (413) 781-8600, ext. 100, or visit www.businesswest.com.

Court Dockets Departments
The following is a compilation of recent lawsuits involving area businesses and organizations. These are strictly allegations that have yet to be proven in a court of law. Readers are advised to contact the parties listed, or the court, for more information concerning the individual claims.

CHICOPEE DISTRICT COURT
DHL Global Forwarding v. Diecast Connections Co. Inc.
Allegation: Non-payment of goods sold and delivered: $5,251.11
Filed: 12/9/11

Viking SupplyNet v. Statewide Mechanical Contracting Inc.
Allegation: Non-payment of goods sold and delivered: $5,059.04
Filed: 1/4/12

HAMPDEN SUPERIOR COURT
A.J.’s Pro Shop v. AMF Bowling Center Inc.
Allegation: Damages resulting from violation of lease agreement: $25,000+
Filed: 12/6/11

David A. Faita v. East Springfield Transportation Inc.
Allegation: Minority stockholder suit seeking equitable relief: $25,000+
Filed: 12/13/11

Iglesia Koinonia Inc. v. Primera Iglesia Cristiana Misionera, et al
Allegation: Fraudulent sale of property: $300,000
Filed: 12/16/11

Reynolds & Reynolds Co. v. Medeiros Williams Inc.
Allegation: Balance remaining on previous judgment: $32,140.88
Filed: 12/14/11

T.D. Bank, N.A. v. Advanced Corp. f/k/a Advanced Petroleum Installation Inc.
Allegation: Default on promissory notes: $159,080.89
Filed: 12/20/11

HAMPSHIRE SUPERIOR COURT
De Lage Landen Financial Services Inc. v. Value Discount Inc. and Abdul Chaudry
Allegation: Breach of lease agreements: $168,699.90
Filed: 12/5/11

Margaret Mercier and Marian Kennedy v. S.E. Sulenski Roofing and Siding Co. Inc.
Allegation: Breach of contract, negligent misrepresentation, and failure to perform remodeling services: $408,789.54
Filed: 12/19/11

Mary Bartoli v. Rolling Green Apartments
Allegation: Negligence in property causing slip and fall: $143,891.45
Filed: 12/14/11

HOLYOKE DISTRICT COURT
James C. McCann, D.C. v. Travelers of MA
Allegation: Claim for unpaid PIP benefits: $1,352.50
Filed: 10/26/11

NORTHAMPTON DISTRICT COURT
Waste Management New England Environmental Transport Inc. v. Northampton Nursing and Rehabilitation Center, LLV
Allegation: Breach of commercial service agreement and non-payment of waste-disposal services: $7,082.23
Filed: 12/2/11

PALMER DISTRICT COURT
Anna Maria Ribas-Dias and Joe Dias v. Adam Quenneville Roofing and Siding Inc.
Allegation: Breach of contract and misrepresentation relating to the installation of a new roof: $7,000
Filed: 11/22/11

Lonnie Desmariais v. Curtis Factory Plus Inc.
Allegation: Negligence and breach of contract: $5,141.39
Filed: 12/7/11

SPRINGFIELD DISTRICT COURT
Liberty Mutual Insurance Co. v. Maillett Development
Allegation: Balance remaining on workers’ compensation insurance policy: $10,212.98
Filed: 12/12/11

Liberty Mutual Insurance Co. v. Peter Amorello Construction and Demolition Inc.
Allegation: Balance remaining on workers’ compensation insurance policy: $7,229.19
Filed: 12/12/11

R.S.M.S., LLC v. T.K.O. Insurance Agency Inc.
Allegation: Collection of remaining balance on commercial rent: $1,250
Filed: 12/16/11

WESTFIELD DISTRICT COURT
Mark Lund v. Reed’s Flooring and Mark Reed
Allegation: Breach of contract for shower installation and misrepresentation: $7,419.30
Filed: 11/14/11

Company Notebook Departments

TommyCar Corp. Adds Northampton Volkswagen
NORTHAMPTON — Carla Cosenzi and Thomas Cosenzi are continuing the legacy of their father, Thomas Cosenzi, by adding Northampton Volkswagen to the family-owned company, TommyCar Corp. The dealership, which will add approximately 25 to 30 new jobs in the Northampton area, is located at 48 Damon Road. “We want to strengthen the Volkswagen brand in the Pioneer Valley,” said Carla Cosenzi, president. “It is the leading company in diesel-engine technology, and the cars are an excellent value for the money. We believe we are exactly the right company to build excitement for this line of great cars.” Northampton Volkswagen will offer all models in Volkswagen’s line, including the Jetta, Passat, CC, Tiguan, Touareg, Golf, GTI, Golf R, Jetta SportWagen, Routan, Eos, and Beetle. The dealership will include a service department that offers full service, parts, and repairs for all Volkswagen models.

United Bank Foundation Awards $62,400
WEST SPRINGFIELD — Ten not-for-profit organizations recently received grants from the United Bank Foundation totaling $62,400 that serve individuals and families in the Springfield area and Worcester. The grants included $34,000 to United Way of Pioneer Valley, $2,000 to the Hampshire Community United Way, and $2,500 to United Way of Central Massachusetts. In addition, $6,900 was awarded to the Boys and Girls Club of West Springfield to replace game-room equipment destroyed by water damage as a result of the June 1 tornado. Also, Junior Achievement of Western Mass. received $5,000 from the foundation to support financial-literacy, work-readiness, and entrepreneurial programs for youths in kindergarten through grade 12, while Western New England University was granted $4,000 to purchase equipment for its School of Pharmacy. A $1,000 grant to ServiceNet in Northampton will provide program support for the Fit Together wellness center, which meets the needs of individuals with developmental and emotional challenges. The Worcester Education Collaborative received a $3,000 grant to help ensure that all Worcester public-school students have equal access to excellence in education, and a $3,000 award to the Worcester Youth Center will support the Leap to College program for urban youth. Dress for Success Worcester, which provides business attire for disadvantaged women seeking employment, was awarded $1,000 for operating funds. The foundation’s four primary funding areas of interest are education, health and human services, youth development, and cultural programs. Foundation guidelines can be found by logging onto www.bankatunited.com.

Firm Achieves LEED Gold Certification
SPRINGFIELD — Dietz & Co. Architects Inc. has received Leadership in Energy and Environmental Design (LEED) for Homes Gold certification from the U.S. Green Building Council for the recently completed units at the YWCA’s Campus of Hope. The new units provide housing that serves to transition women from domestic-violence shelters to longer-term living facilities. The 32,000-square-foot project is made up of 20 apartments and eight congregate housing units within its walls. The project was part of the larger Campus of Hope initiative that was started more than 10 years ago for which Dietz & Co. was the master planner. The firm also designed the first phase of the campus, a 60,000-square-foot building that includes administrative offices, meeting and classroom space, as well as an on-site shelter. The YWCA project was originally designed to achieve the LEED for Homes Silver certification level, but exceeded that level by achieving Gold certification. Several factors that supported the Gold certification include super-insulated walls and airtight construction, efficient mechanical systems that include roof-mounted photovoltaic panels for electricity, sustainable site design, and the use of green construction materials. A healthy indoor environment, pollution reduction, and lower utility and maintenance costs are also key elements of the certification. The efficient building is expected to reduce water and energy consumption by 20% to 30% over typical code-compliant construction. NL Construction was the general contractor for the project, and the units were supported by the LEED for Homes Provider, CET. The LEED Green Building Rating System is a voluntary, consensus-based national standard for developing high-performance, sustainable buildings.

Amherst Media Offers Animation Workshops
AMHERST — Amherst Media, an Apple-authorized training center, recently added a Winter Break Animation Workshop to its course offerings. Professional illustrator Gregory Miller, who has worked at Cartoon Network, is the instructor for the four-day course. Also, a Final Cut Pro X class will be offered Jan. 16-18 from 10 a.m. to 6 p.m. In addition, a host of training sessions are available for cameras and field equipment, editing, studio use, and numerous software applications, including Final Cut Pro and Photoshop. For more information on all of the available programs, visit www.amherstmedia.org.

Nicolai Law Group Named to U.S. News Ranking
SPRINGFIELD — For the fifth year in a row, Paul Nicolai has been named one of the “Best Lawyers in America” in commercial litigation. His firm, Nicolai Law Group, P.C., also ranked among the “Best Law Firms” by U.S. News & World Report in Springfield’s Tier 1 for Commercial Litigation and Tier 2 for Arbitration, and for Litigation-Eminent Domain and Condemnation. More than 3 million confidential evaluations by 39,000 of the country’s leading attorneys help formulate the lists for the “Best Lawyers in America.” Now in its 18th edition, the reference work is considered a definitive guide to legal excellence in North America, according to Nicolai. The U.S. News ranking took the evaluation process a step further, asking thousands of clients as well as legal peers for feedback on those law firms with “Best Lawyers” on their staff. The publication’s rigorous evaluation process also included information submitted by more than 10,000 U.S. law firms. The guide, in its second year, is intended to help refer lawyers and clients to appropriate sources of legal advice for their needs. The Nicolai Law Group represents businesses and their owners in Massachusetts, Connecticut, New York, New Hampshire, and Washington, D.C.

Court Dockets Departments

The following is a compilation of recent lawsuits involving area businesses and organizations. These are strictly allegations that have yet to be proven in a court of law. Readers are advised to contact the parties listed, or the court, for more information concerning the individual claims.

FRANKLIN SUPERIOR COURT
Jason Brooks v. Charter Oak Fire Insurance Co.
Allegation: Failure to amounts due under insurance contract: $66,000
Filed: 11/8/11

GREENFIELD DISTRICT COURT
Capital One Bank v. Ace Cab Two
Allegation: Non-payment for goods charged on credit account: $7,513.49
Filed: 11/10/11

HAMPDEN SUPERIOR COURT
James Afflitto v. Shuttle X Transportation, LLC
Allegation: Breach of employment contract: $25,000+
Filed: 11/10/11

Liberty Mutual Insurance Co. v. Brian Michalyzk Excavation & Trucking
Allegation: Non-payment of workers’ compensation policy: $83,233.58
Filed: 11/21/11

New Penn Motor Express v. Insulation Machine Corp.
Allegation: Non-payment of shipping services: $94,090.41
Filed: 11/29/11

Plastic Resource Inc. v. Igor Poltavets, Bergen Industries Inc. and James P. McKay
Allegation: Breach of contract and conversion of equipment: $133,810.50
Filed: 12/6/11

Richard and Doreen Weisner v. Bertera Chrysler Jeep Inc.
Allegation: Misrepresentation and deceit in the sale of a vehicle: $25,000
Filed: 11/21/11

PALMER DISTRICT COURT
Stephen Plifka v. Liberty Mutual Insurance Co.
Allegation: Claim for non-payment of benefits: $5,000
Filed: 11/30/11

SPRINGFIELD DISTRICT COURT
ABC Supply Co. Inc. v. Nick’s Affordable Home Improvement Inc.
Allegation: Breach of contract: $8,605.88
Filed: 11/21/11

Alphasite v. Dunbar Community Center Inc.
Allegation: Breach of contract and non-payment of services: $7,267.50
Filed: 12/9/11

Christopher R. Brunell v. Jump & Bounce Inc. and Brenda G. Chouinard
Allegation: Breach of contract and failure to pay on promissory note: $20,000
Filed: 11/22/11

United Rentals Inc. v. Defelice Corp.
Allegation: Non-payment of materials, equipment, and services on a construction project: $23,826.52
Filed: 12/6/11

WESTFIELD DISTRICT COURT
Airflyte Inc. v. Waltzing Matilda, LLC
Allegation: Remaining balance due for FAA inspection and repairs to a Cessna aircraft: $70,934.19
Filed: 12/9/11

Ford Motor Credit Co., LLC v. Eg Partners, LLC
Allegation: Non-payment on retail installment sales agreement: $2,943.79
Filed: 11/9/11

Restaurants Sections
Violations of Wage and Overtime Laws Can Come with a Hefty Price

Karina L. Schrengohst

Karina L. Schrengohst

State and federal laws pertaining to minimum wage, tips, overtime, and employing minors are complicated. As a result, these are areas where mistakes are often made. Employers, however, cannot afford these errors because the consequence of not complying with these laws can be very costly.
In fact, in Massachusetts, there are mandatory treble (triple) damages for violations of wage-and-hour laws relating to minimum wage, tips, and overtime. This means that, if an employer is found in violation of state law, at minimum, for every dollar an employer does not pay in accordance with wage and hour laws, that employer will have to pay three times that amount. And violations of child-labor laws bring civil and criminal penalties.
Thus, in order to reduce their risk of liability, restaurant and coffee-shop owners should consult with their employment counsel and familiarize themselves with state and federal laws.
Employers, such as restaurants and coffee shops, who employ individuals who receive gratuities must be familiar with minimum-wage and tip law. In Massachusetts, employees who receive at least $20 a month in gratuities ($30 a month under federal law) may be paid $2.63 per hour, provided that their hourly pay rate and tips together are at least equal to the state minimum wage of $8 per hour.
There are two areas in particular which relate to tips that employers should be aware of: tip pooling and service charges.
Amy Royal

Amy Royal

Tip pooling is permitted under Massachusetts law, but proceeds may be distributed only to waitstaff employees and bartenders. Individuals with any management responsibility may never receive any portion of pooled tips. In February 2011, in Matamoros v. Starbucks Corp., a Massachusetts federal court found that Starbucks’ tip-sharing policy, which divided tips weekly among baristas and shift supervisors, violated state law because shift supervisors have some management responsibility.
Under the Bay State’s tip law, if a restaurant chooses to impose a service charge on an invoice, which serves as the functional equivalent of a tip or gratuity, all the proceeds from that service charge must be paid to waitstaff employees or bartenders as a tip.
Employers may, however, charge a ‘house fee’ or ‘administrative fee,’ which they may use or distribute at their discretion, but only if the employer provides a designation or written description of that house or administrative fee, informing the patron that the fee does not represent a tip or service charge for waitstaff employees, bartenders, or other service employees. This language informs the patron that the fee is not a gratuity that goes to employees. Thus, any fees not intended as gratuities and not paid to employees should not be labeled a service charge.
Under Massachusetts law, restaurants are exempt from paying employees overtime; however, they may not be exempt under federal law. Restaurants with annual gross sales of at least $500,000 are subject to both state and federal law, the latter in the form of the Fair Labor Standards Act (FLSA). If subject to the FLSA, employees working in restaurants must be paid 1.5 times the minimum wage (not 1.5 times $2.63 per hour) for all hours worked in excess of 40 hours per week.

Minor Concerns
Child-labor laws are designed to protect minors from hazardous jobs and allow minors to balance education with employment. They prohibit employment based on age (minors under 14 years old may not work) and the hazardousness of a job. Minors must obtain work permits. And after 8 p.m., all minors must be under the direct and immediate supervision of an adult supervisor who is located and reasonably accessible in the workplace.
Child-labor laws restrict the time a minor may work, setting rules for the earliest permissible hour, the latest permissible hour, the number of hours per day and week, and the number of days per week. Restrictions vary based on age and whether it is a school day, school night, weekend, holiday, school year, or summertime.
Two recent examples of violations of child-labor laws reveal the hefty financial consequence of non-compliance. In June 2011, the owners of five Dunkin’ Donuts franchises were fined $6,000 for violating state child-labor laws. The franchises employed minors without work permits, before the earliest permissible hour, after the latest permissible hour, and beyond the maximum number of daily hours allowed under child labor laws.
And in October 2011, the owners of two Boston-area Chinese restaurants were ordered to pay more than $129,000 in penalties and $52,000 in restitution for violations of state laws, including minimum-wage and child-labor laws. One of the restaurants was cited for employing a 16-year-old for nine months without pay and allowing her to work beyond permissible work hours and in excess of maximum work hours.
Employers who violate Massachusetts wage and hour laws are subject to mandatory treble damages for any unpaid wages. In addition, a prevailing employee will be awarded attorneys’ fees and costs of the litigation. Because the damages are mandatory, even an employer who makes an honest mistake or takes reasonable steps to comply with wage and hour laws will be subject to these hefty damages.
In contrast, under the FLSA, employers may offer a good-faith defense for violations. Under state and federal law, employers who violate child labor laws are subject to civil and/or criminal penalties, including civil citations, civil fines, criminal fines, and imprisonment.
Considering the consequences of violations, restaurant owners should regularly consult with their employment counsel to review their practices and policies to ensure compliance with state and federal law.

Karina L. Schrengohst, Esq. and Amy B. Royal, Esq. specialize exclusively in management-side labor and employment law at Royal LLP, a woman-owned, boutique, management-side labor and employment law firm; (413) 586-2288; [email protected]; [email protected]

Law Sections
Minimize and Manage Your Risk with Written Contracts

Michael Gove

Michael Gove

Written contracts. Too often, they are an overly formal, wordy, inconvenient intrusion into the tenuous relationship between a business and its customer, and they can be seen as making it more difficult for a business to function. But, much like how paying years of homeowners’ insurance makes sense if you have a house fire, using written contracts makes sense if you have a dispute.
A written contract is simply a documented agreement between two or more parties for the performance or lack of performance of some action. Written contracts will also usually include promises (covenants), representations, and warranties. Contracts can capture the details of all types of business transactions, from simple consumer purchases to billion-dollar corporate transactions. In transactions like real-estate or automotive purchases, parties can use written agreements to make, accept, or decline offers.
Written contracts can appear in many forms, from 100-page formal documents to the front and back of an invoice, or an acknowledgment of a proposal. When a contract is well-drafted, it will spell out the entire arrangement between the parties, keeping each party informed and tied to the terms of the agreement. For convenience, many businesses have standard contracts used with all their customers and clients. These are then tailored to specific jobs by filling in blank spaces or providing attachments. Some common elements of written contracts include the following:
• Scope of Work to be Performed. The most common aspect of a written contract is a description of the services or work that will be provided or performed. This will often include language regarding the duration of the contract, the materials or methods to be used, and the autonomy granted to those completing the work.
• Payment for the Work Performed. The other most common element of a written contract is a clause calling for some form of payment or benefit to the person or business providing the service. While often described in terms of money, payment can be made in many ways, including by providing services in return, undertaking other obligations, or making promises to take some future act. In fact, if an agreement does not have some benefit to both parties, it lacks ‘consideration’ and will be unenforceable.
• Warranties. These constitute a way for a party  to  guarantee its product or services and limit its liability. By drafting warranties so that they are specifically and narrowly tailored, or so that express exceptions to warranties are clearly and conspicuously stated, a business can effectively put its customers on notice as to their rights if the product or service is unsatisfactory.
• Remedies. Written contracts can be very helpful when the other party breaches its obligations.  Oftentimes there is language regarding remedies which the non-breaching party will be entitled to if there is a breach. While common and statutory law may contain remedies for specific situations, a written contract can spell out or include other remedies, including the forfeiture of deposits made, the applicability of legal proceedings, or alternative ways in which the breaching party can meet its obligations.
• Costs and Termination. By shifting the burden to customers, language regarding the ability of the business to charge interest on unpaid bills, or to include costs and fees related to the collection of past-due accounts, can help keep billing delinquencies in check. Written contracts will also contain provisions by which the parties can terminate the contract, though not always without penalty.
When developing a written contract, you should use clear language and define any terms which may be vague or subject to dispute. While it may lead to longer documents, you should also try to cover as many situations as are likely to arise.
Statutes and regulations specific to an industry may require additional terms or provisions in your written contract. For instance, contracts for home-improvement services must contain language regarding a homeowner’s right to cancel the contract within a certain period of time.  Because of this, you should always have an attorney draft or review any written contract you intend to use in your business. Additionally, when presented with a contract to sign, you should consider having an attorney review it to ensure it is legally binding, that the terms do not violate any statutes, and that the individuals signing for the other party are authorized to do so.
The thought of using or executing a written contract can be intimidating, but their ability to define the terms of an agreement allows a party to undertake their obligations with confidence that the other party will fulfill theirs.

Michael Gove is an associate with Cooley, Shrair P.C. focusing his practice on assisting clients in the areas of corporate/business, banking, and bankruptcy law; (413) 735-8037; [email protected]
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Court Dockets Departments

The following is a compilation of recent lawsuits involving area businesses and organizations. These are strictly allegations that have yet to be proven in a court of law. Readers are advised to contact the parties listed, or the court, for more information concerning the individual claims.

FRANKLIN SUPERIOR COURT
Edmund J. Demers v. Poet’s Seat Health Care Center
Allegation: Negligence and breach of duty of care causing injury: $16,638.93
Filed: 11/10/11

GREENFIELD DISTRICT COURT
Roma Food Service v. Bada Bings Bar and Pizzeria Inc. d/b/a Christina’s Pizzeria & Tavern
Allegation: Non-payment of goods sold and delivered: $5,307.21
Filed: 10/20/11

HAMPDEN SUPERIOR COURT
Adolfo’s Restaurant Inc. v. American Canvas and Aluminum and Lyman Conrad
Allegation: Non-payment of services, labor, and materials: $100,000
Filed: 10/28/11

Brunelle Electric v. Supermedia, LLC
Allegation: Failure to provide services: $250,000
Filed: 10/28/11

East Baking Company, Danny & Idalina Serra v. Irwin I. Weitz, Esq. and Weitz & Weitz
Allegation: Legal malpractice: $750,000
Filed: 10/31/11

Mark Machine Co. v. Bronx County Recycling, LLC and Salvatore Cascino
Allegation: Non-payment of services, labor, and materials: $25,529.55
Filed: 11/10/11

Uneco Manufacturing Inc. v. Dow Roof Systems, LLC and Christopher Maurice d/b/a Commercial Construction Services
Allegation: Breach of contract: $45,000
Filed: 11/9/11

Western Mass Environmental, LLC v. Stamford Wrecking Co. and Douglas P. Fleming, LLC and VAMC Bedford
Allegation: Breach of contract: $213,061.68
Filed: 11/12/11

PALMER DISTRICT COURT
Julie Szymanski v. Caceres-Ferez-Gomez Realty, LLC
Allegation: Breach of lease agreement: $7,000
Filed: 11/9/11

Meister Media Worldwide Inc. v. Hampden Structural Systems Inc. d/b/a Private Garden Greenhouse Systems
Allegation: Non-payment of previous judgment: $10,877.01
Filed: 9/17/11

SPRINGFIELD DISTRICT COURT
Cutter & Buck v. Fran Johnson’s Golf & Tennis
Allegation: Non-payment of goods sold and delivered: $3,757.32
Filed: 11/22/11

Seaboard Drilling Inc. v. Atlantic Environmental Technologies
Allegation: Breach of contract for drilling services: $12,552.94
Filed: 11/15/11

U.S. Foodservice Inc. v. Compari’s Inc. and Tracy v. Mountain
Allegation: Non-payment of goods sold and delivered: $2,928.75
Filed: 12/2/11

WESTFIELD DISTRICT COURT
Brian Bigelow v. City of Westfield
Allegation: Negligence in maintenance of sidewalk causing injury: $13,000
Filed: 11/30/11

Margaret Schimke v. Blanford Club Inc.
Allegation: Negligence in property maintenance causing injury: $20,132.16
Filed: 11/29/11

Employment Sections
Program Readies Students for Arts, Entertainment Careers

Jeanie Forray

Jeanie Forray describes the arts and entertainment field as a growth industry.


As he talked about his exploits with the bass guitar, or at least as far as organized performances are concerned, Jonathon Eells made repeated use of the past tense.
“I was in a band with some friends … we played in high school for a while, but that was pretty much it,” said Eells, his voice tailing off. But he made it abundantly clear that, while his performing days are apparently over, he very much wants to still be involved with music — and make it his career, perhaps in the realm of managing bands, individuals, or a concert hall.
“I know a lot of people who play still, and I’d like to manage a band,” he said, adding that there are many directions his passion for the industry could take. “I could also manage a venue; I just want to be around music.”
This explains why Eells became one of the first students at Western New England University to sign on for a program that gives him one of the more intriguing — and envied — answers to the age-old question, ‘what are you majoring in?’
His reply is ‘Arts and Entertainment Management,’ and it’s a comeback that he says has earned more than a few responses like ‘that’s cool,’ or ‘I wish I was majoring in that.’
But he isn’t out to impress his classmates; he’s trying to position himself for a career in a sector that many 21-year-olds are intrigued by, and one that Jeanie Forray, associate professor and chair of the Department of Management (and chief architect of the new program), believes is very much a growth field, in both the arts and entertainment realms.
“This is a multi-billion-dollar industry with a need for individuals with knowledge and skills focused on the business side of the creative enterprise,” she said. “This is considered a growth field, especially with what’s happening with technology and the Internet, and graduates of this program will be prepared for a wide range of careers.”
Alyssa Beecy certainly hopes she’s right. She is another of the students who switched into this major, and, like Eells, she has her eye on a career in music, preferably representing artists or handling bookings for a venue. She knows this is the ambition of many people, and she’s still trying to figure out the road in front of her — probably to begin with one of many large firms (most of them located in Los Angeles or New York) that manage musicians and bands.
She also wants to be positioned for other kinds of opportunities in this broad realm, and for that reason she is interning this spring at CityStage and Symphony Hall in Springfield.
“We’ll see if that changes my direction at all,” she said of her internship, adding that she’s leaving her options open regarding both what she wants to do and where the jobs are. But for now, she believes she’s in the right major at the right time.

Achievements of Note
Forray told BusinessWest that the Arts and Entertainment Management program came about the way most recent additions to the portfolio of degree offerings have — through collaborative discussions among faculty members in various disciplines.
In this case, the dialogue focused on the recognized need for a management program focused specifically on arts and entertainment — similar to how Sports Management concentrates on that still-emerging field — and how the university could meet that need.
“I have had contact with the theater instructor and the music instructor at various times, and we’ve talked about the arts on campus and the curriculum,” said Forray, who brings to the table extensive experience in television production and post-production, facilities operations and sales, and work with such production companies as Entertainment Tonight, the Disney Channel, and Paramount. “And I’ve always had an interest in somehow linking my professional background with academia.”
The answer was a new major that would address both universal aspects of business management, and issues and challenges unique to the arts and entertainment worlds. And there are many of each, she noted, listing everything from the many challenges involved with running a not-for-profit agency (a description that covers most arts-related endeavors) to the rigors of the musician-management positions both Eells and Beecy are eying.
Meanwhile, it would also dovetail nicely with an institution-wide strategic initiative to elevate the arts on campus. “It seemed like an ideal collaboration to situate arts and entertainment in the college of business in a way that would be attractive to students who have an interest in the arts, but who are not planning to be performers or creatives in the process, but rather the people behind the art, behind the scenes,” Forray said.
Students who complete the program could see their diplomas translate into a number of intriguing job titles on business cards, representing talent or managing everything from arts festivals to community theaters; orchestra companies to television stations; art galleries to historical museums, she explained.
Forray told BusinessWest that the first offering in the program this past fall, a course she taught called ‘Managing Arts and Entertainment Organizations,’ featured textbooks, some guest speakers from within the industries, and some learning by doing — and that many of the courses will unfold in the same manner.
In this case, students read both Management of the Arts and Performing Arts Management: A Handbook of Professional Practices, while also hearing from a broad range of speakers. That list include Alexander Kennedy, executive director of the Eric Carle Museum of Picture Book Art; Tina D’Angostino, interim president, and Bevan Brunelle, marketing manager for Springfield CityStage and Symphony Hall; Dawn Helsing Walters, managing director of the Milwaukee Repertory Theater; Becky Schutt, senior consultant with Festivals & Events International, and Michael Kane, managing partner of Mt. Auburn Associates, the Boston-based planning, strategy, and evaluation company that has become a leader in the creative-economy field.
“This class is an introduction to the structure of arts organizations and entertainment organizations, which tend to be somewhat different than other industries in that they have both creative and functional sides,” she explained. “Students do research on a company in an area that interests them to determine what the challenges are for that kind of organization in the current business environment, and we have a number of speakers.”
Other arts- and entertainment-specific courses include:
• Business Law for Arts and Entertainment Management, which focuses on, among other things, industry-related matters such as intellectual property, copyright, First Amendment, representing talent, provenance, and autehtication;
• Arts and Entertainment Venue Operations, which provides an overview of venue management, including issues related to various arts and entertainment facilities;
• A Seminar in Arts and Entertainment Management, a capstone course that examines contemporary issues and challenges for managers in the industry; and
• The Arts and Entertainment Practicum, which focuses on the management process involved in producing events within the arts and entertainment domain. During the course, students produce an arts or entertainment event on campus or in the local community.
As with other business and management programs at the university, internships will be a key part of the learning experience, said Forray, adding that such opportunities provide exposure to the industry, hands-on work in that field, and the potential to make a connection that could lead to employment upon graduation.
She said students like Beecy are finding internships with area organizations like CityStage and Symphony Hall, and that such experiences could help keep graduates in Western Mass., where they could become part of the effort to expand the cultural community regionwide.

The Big Finale
Eells said he looked into sports management early in his college career because he was (and still is) intrigued by that industry.
But he found that his real passion is music, which holds a number of career possibilities beyond performing, as he’s learning. If all goes well, he’ll accomplish his main goal of “still being around music,” but going much further and making it a rewarding career as well.
In other words, even though he doesn’t perform on stage anymore, he can still make some achievements of note — quite literally.

George O’Brien can be reached at [email protected]

Company Notebook Departments

Big Y Sponsors
Sack Hunger Program
SPRINGFIELD — In a chain-wide effort to help the hungry within their local communities, all Big Ys are participating in Sack Hunger, which utilizes large, green, reusable grocery bags filled with staple, non-perishable food items selected by the food banks. The sacks include corn flakes, instant rice, elbow macaroni, kidney beans, peanut butter, cut green beans, sweet peas, whole kernel corn, chunk light tuna, and quick oats. Customers purchase a pre-assembled bag of groceries for $10, and then Big Y distributes the bags to that region’s local food bank. In turn, the food banks distribute the filled sacks to area soup kitchens, food pantries, senior food programs, day care centers, as well as many of their other member agencies. All the donated sacks will be distributed within the supermarket’s marketing area so every donation stays within the local community. Big Y’s Sack Hunger campaign began in November and runs through December.

UMass, State Open
Marine Research Station
AMHERST — UMass Amherst and the Mass. Division of Marine Fisheries recently celebrated the opening of a shared marine-science research center following a $400,000 renovation. The station investment, located on an Atlantic Ocean cove in Gloucester, seeks to promote sustainable fisheries and economic development. The research station assesses the behavior of fish and the size and health of fisheries, which are vital to the state’s economy. In 2010, the commercial Massachusetts fishing industry landed 282 million pounds of seafood valued at $470 million.

AIC Breaks Ground for Eastern Gateway Project
SPRINGFIELD — The first phase of the city’s Eastern Gateway project was launched recently with a groundbreaking ceremony in front of 1168 State St. The Eastern Gateway represents a joint venture between American International College (AIC) and DevelopSpringfield, the city’s nonprofit, 501(c)(3) economic-development corporation. The project seeks to create a mixed-use development that will include appropriate institutional, retail, and commercial uses; offer a pedestrian environment at the entrance of AIC’s athletic field complex, and serve both the college and the neighborhood. Also, by revitalizing the underdeveloped section between Austin Street and Roosevelt Avenue, the project aligns with the city’s efforts to continue strengthening the State Street corridor. The redevelopment program resulted from a study commissioned in 2008 by the State Street Alliance, an affiliation of more than 60 businesses, educational institutions, neighborhood councils, faith-based organizations, and nonprofits. The study identified near-term development opportunities for revitalizing the 3.2-mile-long corridor, and recommended several projects, including a supermarket to serve the Mason Square community and market-rate residential housing at 195 State St. — a project that is underway. Eastern Gateway is a multi-phase effort; phase 1 includes acquisition, remediation, and greening of the area, and phase 2 includes refinement of a site development plan, construction, and work to transform a marginal pedestrian environment into a vibrant, contemporary urban district.

Law Firm Earns
Top Ranking
SPRINGFIELD — Shatz, Schwartz and Fentin, P.C. has recently been named in the 2011-12 edition of U.S. News – Best Lawyers as one of the “Best Law Firms” in America. The firm received Metropolitan First Tier Ranking for Banking and Finance Law, Bankruptcy and Creditor Debtor Rights/Insolvency and Reorganization Law, Corporate Law, Elder Law, Real Estate Law, and Tax Law. “While we very much value our clients, and our commitment to them is paramount, it is a thrill to have been recognized as one of the best law firms in America by our peers,” noted Gary Fentin, partner. “We have a very dedicated and talented team, and it is because of their hard work that we have been given, and accepted, this tribute.” Currently, the firm has 13 attorneys. Best Lawyers compiles lists of outstanding attorneys by conducting exhaustive peer-review surveys in which thousands of leading lawyers confidentially evaluate their professional peers, according to Fentin.

Comcast Launches Xfinity Phone Service in Granby
GRANBY — Comcast recently announced that residents and businesses in town now have access to innovative and reliable voice service, according to Mary McLaughlin, senior vice president of Comcast’s Western New England region. Comcast’s Xfinity Voice and Business Class Voice services for homes and businesses, respectively, are now available and can be combined for ‘triple-play’ packages that include cable television, Internet services, and phone services. McLaughlin noted that residents and businesses can switch to Comcast without changing their current phone numbers. “We’re excited to provide Granby with access to our full product suite and to also provide a new choice in quality phone service,” she added.

Bank Celebrates Customer Appreciation Week
PITTSFIELD — Berkshire Bank celebrated its partnership with Legacy Banks during Customer Appreciation Week on Dec. 12-16. The weeklong celebration included a variety of special events and promotions, including an Android smartphone giveaway program. Additionally, members of the community were asked to vote for their favorite nonprofit organization to win a $1,000 grant from the Berkshire Bank Foundation –Legacy Region. A total of $11,000 will be provided to 11 community organizations as part of the initiative.

Big Y Again Will Sponsor Spalding Hoophall Classic
SPRINGFIELD — The Naismith Memorial Basketball Hall of Fame recently announced that Big Y World Class Markets will continue its partnership as the presenting sponsor of the 2012 Spalding Hoophall Classic. The high-school basketball tournament is in its 11th year and has expanded to five days with 46 teams at Springfield College’s Blake Arena on Jan. 12-16. Seven of the nation’s top nine teams from the ESPN FAB 50 rankings will be participating. “We are extremely grateful for Big Y’s commitment to the Hall of Fame and the Spalding Hoophall Classic,” said John L. Doleva, president and CEO of the Naismith Memorial Basketball Hall of Fame. “Big Y has been a major participant in the Springfield community, and their support will continue to make an impact on hundreds of aspiring basketball players from New England and around the country.” Tickets are on sale at the Basketball Hall of Fame for $15 for adults and $10 for youths/students (18 and under). All patrons who present a Big Y World Class Market Savings Card will receive a $1 discount on each ticket purchased. For more information on the event, visit www.thehoophallclassic.com.

Northeast Realty Chooses Egan, Flanagan and Cohen
SPRINGFIELD — Northeast Realty Associates LLC, owner of a 152-acre parcel of land in Palmer where Mohegan Sun is proposing to develop a destination resort casino, has retained the law firm Egan, Flanagan and Cohen, P.C. The firm will offer a range of services for Northeast Realty, with attorney Stephen E. Spelman serving as lead counsel relating to the Palmer project. Spelman previously served as an assistant district attorney at the Hampden County District Attorney’s office, and has also worked for Davis Polk & Wardwell in New York City.

Departments People on the Move

The Board of Directors of Hampden Bancorp Inc., the holding company for Hampden Bank, has unanimously elected Glenn S. Welch President and Chief Operating Officer of the company and the bank effective Jan. 1, 2012. In addition, effective Jan. 1, 2012, Welch has been appointed as a director of the company and the bank. As president, Welch will succeed Thomas R. Burton, who, after serving 17 years as President and CEO, will remain on as the Vice Chairman and CEO of the company and the bank. “After conducting an extensive search that identified several superbly qualified candidates, we have decided that Glenn S. Welch is our choice to lead Hampden,” said Stuart F. Young Jr., Chairman of the Board. “It was extremely important that we find a new president who could build on the strong foundation already in place at Hampden — for which we are grateful for the leadership our current president, Tom Burton, has provided over the years.” In announcing Welch’s appointment, Burton commented, “as a purpose-driven organization, it is vital that we select a leader who not only understands the inner workings of the bank and the industry, but one who has a constant focus on our customers, our shareholders, and on the communities we serve. Glenn was the single candidate who demonstrated he could deliver on all counts. I am delighted with this decision.” Welch has been employed by Hampden since April 1998, serving most recently as executive vice president and division executive of Business Banking. He previously served as vice president of Commercial Loans from April 1998 to June 2002. Prior to joining Hampden, Welch served as vice president, Middle Market Group, at Fleet Bank. Welch is a graduate of Western New England University and earned his MBA from the University of Massachusetts. He currently serves as chairman of the Affiliated Chambers of Commerce of Greater Springfield (ACCGS), chair of the board of the Scibelli Enterprise Center and Western New England University Business Advisory Board, Treasurer of the Exchange Club of Springfield, member of DevelopSpringfield, and participant in the City2City project.

•••••

Stephen A. Roulier

Stephen A. Roulier

Stephen A. Roulier has joined Springfield College as Director of the Marketing and Communications Department. He is responsible for strategic marketing, public relations, and brand management.
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Michelle R. Crosby has been appointed Branch Manager at PeoplesBank for its East Main Street office in Westfield.
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Rebecca Caplice

Rebecca Caplice

Rebecca Caplice, President and Chief Executive Officer of Greenfield Savings Bank, has been elected to the Board of Trustees of American International College in Springfield.
•••••
Michael P. Buckmaster

Michael P. Buckmaster

Michael P. Buckmaster has been named Vice President, Commercial Lending at NUVO Bank & Trust Co. in Springfield.
•••••
Freedom Credit Union of Springfield announced the following:
Amy E. Fyden

Amy E. Fyden

• Amy E. Fyden has been appointed Branch Officer of the Easthampton branch; and
Beverly Walz

Beverly Walz

• Beverly Walz has been appointed Branch Officer of the 16 Acres branch in Springfield. As branch officers, both Fyden and Walz oversee the financial and lending operations of their branch, develop new business opportunities with individuals and businesses, and promote financial literacy at area schools.
•••••
Laurie Norton Moffatt, Director and Chief Executive Officer of the Norman Rockwell Museum in Stockbridge, has been nominated into the National Arts Strategies’ highly competitive chief executive program. She is one of 100 executive leaders in the cultural sector chosen to participate in the program. During the next two years, she will engage in discussions with colleagues from the U.S. and abroad about issues including budgeting, financial stability, marketing and development, as well as abstract problems including the role of the arts in modern life and maintaining relevance in a diverse, rapidly changing world.
•••••
Attorney Diana Sorrentini-Velez recently engaged in a discussion with area high-school student peer mediators to enhance their understanding and knowledge surrounding effective mediation and conflict resolution. She is an attorney at Cooley, Shrair in Springfield, and concentrates her practice on mediation, divorce, family law, and special-education law. She also serves as a family-law mediator, having completed the Massachusetts Continuing Legal Education-sponsored Family Law Meditation training program.
•••••
Thomas L. Plasse has been named Director of Finance of the Eastern States Exposition in West Springfield.
•••••
Nadia M. Baral has joined Westfield Bank as Vice President and Compliance Officer. A certified regulatory compliance manager, Baral is responsible for the bank’s overall regulatory compliance.
•••••
Mary MacIlvain has joined Dietz & Co. Architects as Marketing Coordinator.
•••••
Glenmeadow in Longmeadow recently announced new board officers and members. They are:
• Eric Fuller, Chairman;
• Suzanne Smith, Vice Chair;
• Paul Nicholson, Treasurer;
• Mary Downey Costello, Clerk;
• Mark Cress, new member of the board; and
• Christopher Gill, new member of the board. In addition,
• Lawrence Bernstein has been elected a Corporator;
• Suzanne Boniface has been elected a Corporator;
• Rabbi Amy Wallk Katz has been elected a Corporator; and
• David Carlson has been elected a Corporator.
Existing members of the board include William Burrows, George Keady, Peter Landon, Ellen McKenna, Mary Meehan, Ann Marie Rome, Joel Weiss, Rachel St. Onge-Boisseau, and Sr. Betsy Sullivan.
•••••
The Johnson Memorial Medical Center (JMMC) board of directors announced recently that David R. Morgan will lead JMMC as President and Chief Executive Officer, dropping the “interim” from his title. Morgan began his tenure at JMMC in 2008 as a consultant and in 2009 was named interim chief operating officer of the organization. During just those two years Morgan restructured the financial and revenue cycle operations of JMMC, and created and implemented an operations improvement program. Morgan continued to serve as JMMC’s chief operating officer until May of this year when he was named interim president and chief executive officer.

Modern Office Sections
Social Media Poses Opportunities and Traps for Employers

Mark Adams

Mark Adams says some companies are starting to realize that barring all social-media use can be counterproductive.

Business owners and managers are increasingly realizing that social media is here to stay, but it’s not easy to craft workplace policies for social networking that are effective and enforceable. The challenges arise in three sticky areas: personal online activity during work time, companies controlling their own Internet presence, and employees badmouthing their employer through social-media channels after work hours. The answers don’t come easy in any of these cases, but popular opinion — and legal precedent — are beginning to crystallize.

By JOSEPH BEDNAR

As director of HR Services for the Employers Assoc. of the NorthEast, Mark Adams deals with some 800 area companies. And one aspect of the modern workplace has been particularly confounding for them.
“In some of the discussions I’ve had with companies, when social media comes up, there are some very strong viewpoints on it,” said Adams. “Some say they don’t want it in the workplace at all, that they abhor it in the workplace. They figure it’s a drain on productivity and can create a disturbance.”
But companies that see social media as more of a nuisance than a tool are missing an opportunity, said Christine Pilch Mancini, social media strategist, speaker, and trainer with Grow My Company.
“We’re in a world of emerging technology, and social media is a tool to get work done these days,” she said. “It allows quicker collaboration with other people to solve problems, and it allows people to share ideas.”
But it also poses a conundrum for employers who don’t want their workers distracted by online chatter during work hours — and who, in many cases, have instituted policies curbing its use, or blocked sites like Facebook and Twitter outright.
In the age of Web-enabled smartphones, Pilch said, that’s simply misguided. “Quite frankly, companies that are trying to block social media are sticking their heads in the sand, because every employee is holding the Internet in their pocket.”
So what’s an employer to do?
“Some companies use social media as a positive tool, or they acknowledge its existence and are providing some meaningful use of it,” Adams said. “For example, employees can use it on their own time — break times, what have you. In that respect, it’s akin to what some companies do with e-mail; they’re not going to bar all personal e-mail.”
Pilch Mancini and Adams are hardly alone in their assessment of the social-media paradigm at work; in fact, others go so far as to argue that tweets and status updates actually contribute to a healthy work environment, although most U.S. employers have yet to see it that way.
Socialcast, a microblogging platform, surveyed 1,400 chief information officers at U.S. companies and found that only 10% of those employers allow unlimited social networking on work time. Another 19% allow access for business purposes only, while 54% do not allow employees to use social networks for any reason while at work.
However, according to a University of Melbourne study, employees who engage in ‘workplace Internet leisure browsing’ — such as watching videos and keeping up to date with friends — while at work are 9% more productive than those who don’t.
The reasons touch on the benefits of a satisfied and de-stressed workforce, but Pilch said there are morale issues involved as well. “If you’re blocking social media, you’re telling employees you’re not treating them like adults and respecting them enough to know how to delegate their time and still get their work done.
“This is how people communicate,” she continued. “Employers allow personal phone calls at work. Every child has to be able to talk to their parents; people need to be able to talk to their family members. Husbands and wives communicate on the phone every day.”
Social media, she said, “is another means of communication, and if you slam that shut, employees will default to the other Internet in their pocket. Would you rather someone checked their computer screen once in a while for instant messages, or checked their Facebook or Twitter account, or had their nose in their cellphone all day? Because that’s what you’re going to have” by barring social media at work completely.

Honing the Message
That’s not the only new ground employers are navigating when it comes to social media. Completely different issues swirl about how a company presents itself on social-media platforms, and who controls the message.
“As far as corporate use of it, for marketing purposes, where we see companies getting into problems is consistency of substance and who is going to post things up on a company’s Facebook profile,” Adams said.
“Is it going to be centralized or decentralized? And if it’s going to be decentralized, does the content still have to be vetted, or left up to the individuals? Are there standards on how to craft those messages? There are a lot of companies that craft policies that don’t get into all those details,” he explained, while other businesses might have little if any consistency about how those policies are enforced.
Joshua-Michéle Ross, vice president of consulting firm O’Reilly Radar, writes in Forbes magazine that social media is an opportunity for savvy businesses, but employees shouldn’t be sent in without training.
“Begin from a position of trust,” he writes. “While there are possible negatives involved in having employees on the social Web, most employees have common sense. Begin with a set of possibilities first (increasing awareness, improving customer service, gaining customer insight, and so on), then draw up a list of worst-case scenarios (badmouthing the company, inappropriate language, leaking intellectual property, to name a few).”
Among the guidelines Ross suggests are: listen before jumping into a conversation; be upfront about your relationship to the company; show your personality (“you weren’t hired to be an automaton”); respond to ideas, not people; know your facts and cite sources; own up to mistakes; and never say anything online you wouldn’t say to someone’s face or in the presence of others.
In general, Ross concludes, companies should “encourage employees to use social tools to engage and interact with one another and with customers. In all likelihood they are already using the social Web. The difference is that currently they are using these tools without any guidance.”

Letter of the Law
Often, however, it’s employers who need guidance on social-media use, particularly when the law becomes involved.
“The National Labor Relations Board has said that, when employees converse among one another in a social-media context, that can be protected activity under the National Labor Relations Act,” Adams said. “We’ve seen a number of cases where companies have taken adverse action on people for discussions in a social-media context; that can be unlawful.”
Indeed, the NLRB has dealt with a number of cases over the past year alone in which employees were fired for badmouthing their employers through social-media channels away from work — and has come down fairly consistently in favor of the employee.

Meghan Sullivan

Meghan Sullivan says employers need to tread carefully when crafting a social-media policy and enforce it consistently.

“An employee’s speech is usually protected as long as it’s not publicly disgracing the employer,” said Meghan Sullivan, an attorney with Sullivan, Hayes & Quinn in Springfield. But even that description can be stretched, she said, noting that a recent case involved a worker using some fairly salty language to insult his boss — but, because it was posted in the context of some specific workplace complaints (how the company applies certain tax withholdings), the NLRB determined it to be protected speech.
“Employers definitely need to be careful,” Sullivan said. “The board has been looking very closely at employers’ policies and insisting that they be designed in such a way that they don’t restrict employees from talking with each other about the workplace, or determining whether the policy may be so overly broad that somebody thinks they’re not supposed to talk about the workplace.”
In one example, a hospital established a social-media policy forbidding employees from posting “anything confidential.” The hospital intended only to protect confidential patient data under the Health Information Portability and Accountability Act, but employees were confused by the language and thought they couldn’t discuss anything work-related online. “You’ve got to be more specific than that,” Sullivan said.
When a complaint arises from an employee alleging unfair treatment in a social-media situation, she continued, “the first thing the board’s going to look at is your policy, and whether it infringes on employees’ rights under the National Labor Relations Act to engage in protected speech.”
And if workers are allowed to badmouth their bosses online, it’s even more difficult to regulate employees simply naming or neutrally discussing their employer — although some businesses have tried.
“Some companies I’ve worked with have tried to regulate mentioning the company employees work for on their own personal pages,” Adams said, “but more and more, they’re realizing that they’re hard-pressed to enforce those standards aggressively.
“It’s an area where technology is ahead of what the law cases are,” he added. “Technology is evolving at such an extraordinary pace that we always have to catch up to it.”

Bottom Line
It seems as if social media is here for the long haul, said those we spoke with, and employers are better off understanding its dynamics and channeling their employees’ energies than cutting off something that is becoming as ubiquitous as e-mail.
“If your employees are using Facebook at work, they are also likely checking work e-mail after dinner or at odd hours of the day. Don’t ask them to give up the former if you expect them to continue the latter,” Ross writes. “If you have good performance measurements, playing the ‘lost productivity’ card is a canard.”
Pilch Mancini agrees. “If you really are concerned about social media sapping the productivity of your employees,” she said, “maybe you need to take a good, hard look at who you have working for you. There are plenty of other temptations to take you away from your work, and good employees know how to delegate their time.”

Joseph Bednar can be reached at [email protected]

Law Sections
Curran & Berger Works to Ease the Path to Immigration

From left: Daniel Berger, Joseph Curran, and Megan Kludt

From left: Daniel Berger, Joseph Curran, and Megan Kludt

The immigration lawyers at Northampton-based Curran & Berger paint a picture of immigration far different from commonly held stereotypes about foreigners scaling walls and taking advantage of the system. They say they work with people unjustly separated from their families over technicalities, and of extremely talented professionals with much to offer this country. These lawyers must overcome a maze of statutory barriers and systemic suspicion that makes their jobs more challenging — but the inevitable success stories even more gratifying.

Joseph Curran likes to talk about a “culture of no.”
Well, ‘likes’ may be inaccurate. He would much rather talk about a culture of ‘yes,’ but Curran — a partner with Curran & Berger in Northampton — is just being realistic about some of the challenges of being an immigration lawyer.
“The culture of no is firmly entrenched. We’ve made very little headway,” he said, referring to changes in immigration policy at the federal level that came about after 9/11. Prosecutors tasked with enforcing those laws “are supposed to use prosecutorial discretion; they’re supposed to be focusing on drug dealers, criminals, terrorists — the bad guys.
“No one ever gets punished for overzealously prosecuting even small things,” he added, “but they could face discipline if anyone thinks they’re being too slack and easy on these people.”
One such ‘small thing’ involved a Portuguese man who had lived in America since 1980 and had grown children and grandchildren living here. He ran into some trouble recently in his home country — it involved surgery — and apparently spent too much time there. “When he returned, the Immigration Service wanted to send him back; they said he had abandoned his green card,” said attorney Megan Kludt, who joined the firm last year.
She went to the prosecutor, who worked for the Department of Homeland Security, Curran recalled, “and said, ‘there are only so many hours in the day; do you really want to waste a whole half-day on an 80-year-old man who has never done anything wrong, when there are so many other cases to work on?’ Even the judge was irritated.”
While immigration is the firm’s specialty, Curran said, there are many subspecialties within that field.
“We are a full-service firm,” Curran said, noting that he, partner Daniel Berger, and Kludt — along with a diverse staff of paralegals and researchers — work with a wide variety of clients, from businesses and colleges looking to bring foreign workers on board to families trying to stay together in the U.S. when one member is faced with deportation.
“I deal personally with a lot of foreign national doctors coming to the U.S.,” he noted. “They make a deal with the Immigration Service and the Department of Labor to work in medically underserved areas in exchange for a green card — and there are a lot of medically underserved areas in Western Mass., including Springfield, Holyoke, Greenfield, and outlying towns. They can’t find physicians, especially primary-care physicians.”
In fact, Kludt said, despite rampant unemployment in the U.S., many businesses and health care organizations are in desperate need of skilled workers that they cannot find, and talented foreign-born workers can fill that gap. The Department of Labor must perform a balancing act in these situations, she added, because it wants to make sure businesses have the staff they need, yet it also needs to protect the interests of U.S. citizens who might lose out on jobs.
Still, “people are not scaling the fence coming in from Mexico; that’s a common misinterpetation of the immigration situation,” she told BusinessWest. “The border is actually fairly quiet, but we’re seeing some highly eduated people struggling to get in, people who could benefit the U.S. One researcher from Iran won’t travel [outside the U.S.] because it’s always a hassle, and he’s never sure he’ll get back in.”

People Who Need People
Early in his law career, Curran explained, he was drawn to a field that gave him more personal satisfaction than, say, divorce law or tort law.
“I chose early on to do just immigration,” he said, noting that his passion was likely sparked at a young age, by a family heavily involved in international matters. “We always had foreign students in our house — maybe a dozen different students over the years. There would be someone from Botswana or Korea or Brazil, talking to me about what life was like in other parts of the world. I didn’t really think about it until later on, but it was something ingrained in me. Then after law school, I met a couple of immigration lawyers and got into this field.”
The firm’s newest lawyer said she was drawn into the immigration niche by the opportunity to make a positive difference in people’s lives.
“I thought I was heading into a career in international relations,” said Kludt, who holds degrees in that field. “My plan was always to do international work, but after graduating from law school, I realized I could do much more here in the U.S. In another country, you make a small difference as part of an international organization, but here, you can make a difference with every single family; every time you win a case, you can look at that person and see them smiling. It’s gratifying.”
She said the job is endlessly varied, and she essentially travels the globe from her office; in a single week before speaking with BusinessWest, she had worked with clients from Denmark, the United Kingdom, China, Brazil, Mexico, and other nations.
But the field can be heartwrenching as well as gratifying. One client had a green card pending when he took an unauthorized trip to Brazil to be with his dying mother, which jeopardized his immigration status. Curran & Berger has been fighting to allow him to stay in the U.S., with no positive resolution yet. “He might give up and go home,” Kludt said. “Sometimes it comes down to that.”
Both Curran and Kludt say they enjoy working through the highly complex statutes surrounding immigration law, but it’s a challenge as well.
“The statute part is very complex, like a Sudoku puzzle,” Kludt said. “Immigration law is one series of immigration reform piled onto another.”
Differences in state laws can pose difficulties as well. Typically, a “crime of moral terpitude” will jeopardize someone’s immigration status, she explained, yet definitions of those crimes can vary from state to state, often with severe consequences.
For example, one state might define assault as any innocuous scuffle, while another might reserve the charge for more serious matters. Yet, because a simple admission of guilt carries the same weight as a conviction in immigration law, someone who admits to a very minor assault charge, resulting in no real punishment, may do permanent damage to his chances of staying in the U.S., so it’s often better to go to court. Kludt said she is often consulted by criminal lawyers to help them avoid such pitfalls.

Dream On
The firm has also been supportive of the Development, Relief, and Education for Alien Minors (DREAM) Act first introduced in the U.S. Congress a decade ago and reintroduced earlier this year. The legislation addresses the plight of young immigrants who have been raised in the U.S. without proper documentation, and would offer a path to legal status to those who have graduated from high school, have stayed out of trouble, and plan to attend college or serve in the U.S. military for at least two years.
“We’re doing a lot of work with students all over the country, and we’ve been hoping for passage of the DREAM Act for the sake of people who came in very young, grew up here, and are highly educated with no place to go,” Kludt said. “We’re working with as many students as possible; a lot of them never talked with immigration lawyers and have no idea what their options are. We’re seeing what we can do for them.”
The problem with current hurdles to immigration, she said, is that too many bright, foreign-born people — some with hard-to-come by skills that could benefit medicine, science, the arts, and other fields — are studying here and then taking that valuable knowledge back to their home countries.
In fact, Curran & Berger specializes in serving “aliens of extraordinary ability,” Kludt said, a legal term for foreign-born individuals who are at the top of their field and are able to self-petition the government for citizenship without being sponsored by a university or other organization.
“Typically, what these people do is extremely complicated, like a seismologist discovering new things about earthquakes,” she said. “We spend a lot of time learning about these things ourselves so we can explain it to the government; we put together packets sometimes two inches thick to try to convince the government that this person is unique, and we don’t want to lose them.”
Of course, many cases are more emotional, such as people who have found their way into the U.S. through educational or humanitarian means and who petition the government for asylum because they have been battered, tortured, or harassed in their home country. Sometimes it takes a long time, with many meetings, for such people to fully explain their story to the point where it will be convincing to a judge.
It’s the successes, Kludt said, that stand out most and continue to energize and motivate the whole team — like in the case of the old man making his way back from Portugal.
“We had the whole family in the back of the courtroom, crying,” she said. “It was a really celebratory event.”

Joseph Bednar can be reached at [email protected]

Education Sections
Start Early When Determining and Preparing for Life After School

Dennis G. Egan

Dennis G. Egan

Parents and guardians of special-education students often misunderstand the rights that state and federal law affords such students, particularly in the area of transitional planning. Transition services are those designed to prepare children for education beyond high school, employment, and independent living, and must be included in the first individualized education plan (IEP) in effect when a child turns 16 years old (typically developed when the student is 15).
Federal and state laws dictate that school districts provide transition planning to special-education students between the ages of 14 and 22. These services are in furtherance of the free appropriate public education (FAPE) that special-education students are entitled to receive.
Melissa R. Gillis

Melissa R. Gillis

The IEP process for a student receiving transitional services is much like that of any special education student; however, it differs in one critical area — once a student reaches the age of 14, he or she must be invited, though is not required, to participate in the IEP process. The key to effective transition planning is starting early and understanding what services your special-education child is entitled to, and which are appropriate given his or her academic achievement and potential post-secondary life skills.
Effective transition planning starts well before the student reaches the age of 14, however, and takes into account individual needs, strengths, weaknesses, and interests. Specific services may include academic instruction, exposure to social experiences, training in adult living skills, or soft skills such as interviewing or résumé writing. Effective communication between your child (however he or she is able) and you, as the parent or guardian, is always the first step in successful transition planning. Although most students — special education or otherwise — don’t know what they want to do after leaving high school, these discussions should take place early and often during the child’s high-school career.
Whether your child wishes to attend college is another important consideration, because the answer to this question often dictates the transition services requested and received. For example, both formal and informal assessments should be performed in order to evaluate how your child compares to other students, as well as identify his or her strengths and weaknesses, all in an attempt to make a determination about whether college, trade school, life class, or another avenue should be pursued.
In order to identify your child’s needs, preferences, interests, and strengths, the following assessments can be performed. Formal assessments are standardized tests that include areas covering knowledge on independent living skills, the student’s personality, career preference tests, and vocational-skills evaluations. Informal assessments are the subjective observation of your child both in and out of the classroom setting, and may include viewing him or her in their workplace or interviews.
Transition planning is not an abstract idea. In fact, your child’s IEP should clearly identify his or her post-secondary goals, as well as the services being provided by the school district in furtherance of those goals. As with any effective IEP, post-secondary goals should be clearly stated, deemed achievable, updated at least annually, and address three general areas — those that the student hopes to achieve after high school, those appropriate to the individual student, and those capable of being objectively measured — all focusing on education and training, employment potential, and independent-living skills. Appropriate questions to ask when developing an effective IEP include:
• What are your child’s hopes and dreams?
• What skills are necessary in order for your child to achieve those hopes and dreams?
• What areas need attention in order for your child to master these skills?
• What services will help your child hone these skills? and
• How will you know that the services are or have been effective?
Effective communication with your special-education child is only the first step to ensuring that he or she receives appropriate and successful transition services. In fact, such communication will assure optimal results only if it is committed to writing. In other words, not only must the IEP be well-written, but the services requested to be provided by the school district must be memorialized in writing via the Transition Planning Form (TPF) in order to ensure that all services requested are accepted and document what services are to be provided.
It is important to note that, like any area of an IEP, the transition-services provision is a ‘living thing.’ That is, your child may want to attend college when they are 14 or 15, but by the time they turn 16 or 17, they may decide that a vocational skill is more desirable. In such cases, effective communication with both your child and the school district is imperative in order to assure that transitional services are adjusted when necessary so that the post-high-school student is on the desired path.
While this article contains only general considerations with regard to transition services, like any other part of special education, it is vital that you as a parent are an active participant in the process. Advocacy on behalf of your child, as well as self-advocacy, are the only ways to ensure that he or she receives the transition services necessary to promote a successful post-secondary life.

Melissa R. Gillis, Esq. is an attorney with Bacon Wilson, P.C. in the special-education, domestic, and real-estate departments; (413) 781-0560; baconwilson.com/attorneys/gillis. Dennis G. Egan Jr. is an attorney with Bacon Wilson, P.C., concentrating in special education, business, and corporate law; (413) 781-0560;  baconwilson.com/attorneys/egan.

Departments People on the Move

Meghan Lynch

Meghan Lynch

Meghan Lynch has been appointed President and CEO of Six-Point Creative Works in Springfield. In her new role, Lynch is responsible for business and client development, while continuing to manage day-to-day agency operations for the advertising and brand-development agency.
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Kimberly A. Camp has joined Capuano Care as Marketing Liaison. She will direct the agency’s communication with the medical community.
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Melissa Nelson has been named Project Manager for Medvest LLC, the local franchise holder for Doctors Express Urgent Care Centers in Massachusetts, Maine, New Hampshire, and Vermont. In her role, she is responsible for supporting the development and management of Doctors Express Urgent Care Centers.
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James D. Chadwell

James D. Chadwell

Crear & Chadwell, P.C. announced that shareholder James D. Chadwell, Esq. has been selected as a 2011 Massachusetts Super Lawyer. He is the only Western Mass. defense attorney to have been chosen as a Super Lawyer based on his professional achievements in workers’ compensation, as well as a high level of peer recognition. Chadwell focuses 100% of his practice on representing insurers, self-insurers, and employers in their workers’ compensation requests. The objective of the Super Lawyers selection process is to create a credible, comprehensive, and diverse listing of outstanding attorneys that can be used as a resource to assist attorneys and sophisticated consumers in the search for legal counsel. In the Massachusetts Super Lawyers selection process, ballots are sent by Law & Politics to over 31,000 Massachusetts attorneys, each of whom must have been in practice for five years or more. Independent research is then conducted on each of the nominees, followed by a panel-review process. Only the top 5% of attorneys in each state are identified by Super Lawyers. Chadwell is well-known throughout Massachusetts as an expert workers’ compensation attorney, and was selected by Super Lawyers in 2005 as a Rising Star. He is a member of both the Hampden County and Massachusetts bar associations. Chadwell has been a member of, or very active in, local community and charitable organizations, including the Affiliated Chambers of Commerce of Greater Springfield, the Springfield Technical Community College Board of Trustees, the Western Mass. March of Dimes Golf Tournament, and the Alzheimer’s Assoc.
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Amy B. Royal, Esq. has been elected Vice Chairperson of the Board of Directors for the United Way of Hampshire County. She is Senior Partner at Royal LLP, a management-side labor and employment law firm in Northampton.
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Gwen Orzel has joined King & Cushman Inc. of Northampton as a Personal Lines Insurance Representative. She is a licensed broker with a certified insurance service representative designation.
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Attorney Gregory S. Bombard has joined the law firm of Bulkley, Richardson and Gelinas as an Associate in its litigation and alternative dispute resolution department. His practice focuses on representing financial institutions in mortgage-related litigation and on general commercial and business litigation. The firm has offices in Springfield, Boston, and Amherst.
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Environmental Compliance Services of Agawam announced the following:
• Mark C. Hellstein has been named President and CEO. Hellstein, the company’s founder, also serves as the chairman of the Board of Directors;
• Kevin C. Sheehan has been designated Corporate Operating Officer. He has been with the firm since 1989 and is a member of the board of directors. He also oversees the health and safety operations;
• Michael L. Fiorini has been named Senior Vice President, Business Development. He has been with the firm since 1989 and will continue to serve as treasurer and a member of the board of directors;
• Daniel W. Felten has been appointed Senior Vice President, Technology. Felten has been with the firm since 1999 and is a member of the board of directors. He is also responsible for the information-technology operations;
• Jon P. Berntsen has been designated Senior Vice President and Regional Manager. He has been with the firm since 2000 and will be responsible for the management of the company’s offices in Tampa and Jacksonville, Fla.; Charlotte, N.C.; and Columbus, Ohio. He is also a member of the board of directors;
• Douglas M. McVey will continue to serve as Chief Financial Officer and Trustee but will now oversee the firm’s human resources department in addition to accounting. He joined the firm in 1999 and is a member of the board of directors; and
• William J. Alpine Jr. will continue to serve as Director of Cost Recovery and Internal Counsel but will now oversee real estate and facilities for the firm. He joined the company in 2005 and also serves as a member of the board of directors.
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Linda S. Syniec, CPA of Holyoke, has joined the accounting firm of Sullivan, Poulin & Payne, P.C. of West Springfield (sppcpa.com). She has more than 25 years of public accounting experience. Her expertise is in providing tax services to clients in most every industry group including closely held private companies and high net worth individuals. Syniec graduated from Western New England University with a Bachelor of Science degree in Accounting. She is a member of the American Institute of Certified Public Accountants and the Massachusetts Society of Certified Public Accountants.
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Frederick L. Sullivan, founding Partner at Sullivan, Hayes & Quinn, has been named to the 2011 Irish Legal 100. The Irish Legal 100 is a network of distinguished and accomplished men and women of Irish descent in the legal profession.
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Thompson & Thompson, of Springfield, has announced the following:
• Robert F. Hennessy has joined the firm as an Associate Attorney.
• Amos Nissenbaum has been promoted to Senior Paralegal.
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Andrea Stalf has been named President and Chief Executive Officer of the Hartford Symphony Orchestra.
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Claire Kenna has joined Park Square Realty in its Westfield office as a Sales Associate.

Court Dockets Departments
The following is a compilation of recent lawsuits involving area businesses and organizations. These are strictly allegations that have yet to be proven in a court of law. Readers are advised to contact the parties listed, or the court, for more information concerning the individual claims.

HAMPDEN SUPERIOR COURT
Atlas Property Management Inc. v. Global Strategic Investment Corp.
Allegation: Non-payment of fees for services provided: $114,450.42
Filed: 9/20/11

Francisco Ramirez Jr. v. Matuszko Trucking Inc.
Allegation: Unlawful misclassification as independent contractor and unjust enrichment: $100,000
Filed: 9/15/11

Holyoke Economic Development Corp. v. Specialty Loose Leaf Inc.
Allegation: Default of commercial note: $145,134.17
Filed: 9/16/11

Lawrence and Debra Baker v. Vertex Air Quality Services
Allegation: Property damages following mold exposure to entire home: $1,028,000
Filed: 9/21/11

Peoples United Bank v. Harleysville Worcester Insurance Co.
Allegation: Breach of insurance contract and negligence: $500,000
Filed: 10/25/11

TD Bank, N.A. v. Parthenon Inc. and Pananas Grill and Bar Inc.
Allegation: Breach of personal guaranty agreements relating to note and mortgage: $832,161.07
Filed: 9/21/11

Tyler Fisher v. Pursuit Marketing Inc. and Nick’s Sport Shop Inc.
Allegation: Product liability involving a paintball gun causing personal injury: $31,103.50
Filed: 9/21/11

HAMPSHIRE SUPERIOR COURT
Carol Guenther v. Spoleto Inc. d/b/a Pizzeria Paradiso
Allegation: Chop Chop salad contained whole pits, and plaintiff sustained dental injury after biting into one: $12,258
Filed: 10/24/11

Marilyn Burns, administratrix of the estate of Henry Burns Jr. v. Daniel Paknia, D.P.M. and Decaro Total Foot Care Center
Allegation: Failure to properly treat medical condition causing death: $25,000+
Filed: 9/30/11

HOLYOKE DISTRICT COURT
Sarah Supernaw v. Travelers of MA
Allegation: Claim for unpaid benefits: $1,352
Filed: 9/26/11

NORTHAMPTON DISTRICT COURT
Caravan Canopy International Inc. v. Valley Marketing Inc.
Allegation: Non-payment of goods sold and delivered: $14,426.84
Filed: 9/11/11

Mario International Corp. v. Precision Metal Goods
Allegation: Non-payment of goods sold and delivered: $12,699.60
Filed: 9/28/11

Paciorek Electric Inc. v. LIT
Allegation: Non-payment of services and materials provided: $16,138.61
Filed: 10/6/11

SPRINGFIELD DISTRICT COURT
Hale Trailer Brake and Wheel Inc. v. Moosehead Harvesting Inc.
Allegation: Breach of lease agreement and unjust enrichment: $12,260.25
Filed: 10/25/11

MGA Cast Stone Inc. v. JRE Masonry and Restoration Inc. and Titeflex Corp.
Allegation: Breach of contract and enforcement of mechanics lien: $10,837.50
Filed: 10/25/11

WESTFIELD DISTRICT COURT
Ford Motor Credit Co., LLC v. EG Partners, LLC
Allegation: Default on retail installment sale agreement: $2,943.79
Filed: 11/2/11

Opinion
Gas Tax Isn’t a Simple Cure for Transit Ills

The trial balloons keep coming for some sort of transportation revenue. There was Lt. Gov. Murray’s August trial balloon for a gas-tax increase. Then public discussions about needing four times more funding to maintain the Big Dig tunnels, and Gov. Patrick’s trip to attend President Obama’s press conference on federal transportation legislation. Make no mistake about it, there will be a push to raise transportation revenues, most likely through the gas tax, in the coming year.
But the administration faces a real uphill battle to get it passed.
Over the past two years, the Commonwealth massively restructured the state’s transportation agencies. A new entity, MassDOT, now oversees most major pieces of transportation infrastructure, including those formerly held by the now-dissolved Massachusetts Turnpike Authority. The 2009 law included additional reforms that held the promise of increased efficiency and lower costs.
The outcome of the reforms? We don’t know.
MassDOT was to report consistently on key performance measures. But they have not provided enough in terms of data content or informing the public. The department has done a far better job of communicating tactical successes — innovative projects and reform-related events. But these press events don’t say anything about progress on many key measures — measures that matter to the public.
Without this strategic communication, MassDOT will rightly struggle to make the public case that it is managing our assets and our money more wisely than in the past. For a public with Big Dig cost overruns and MBTA service failures lodged firmly in our collective psyche, changing a negative perception of transportation spending and management is a herculean task, made more challenging without a consistent method of communicating performance and accountability. And reports over the summer that senior engineers at MassDOT purposely avoided tracking maintenance issues do not help.
Any tax-increase proposal must be akin to a social contract — you taxpayers pay this, and we, the government, will give you value in return. Without refocusing the transportation agency on consumer-centered metrics, why would the public think that an increase in the gas tax will lead to service improvements?
A two-way request for more tax dollars paired with specific performance benchmarks — e.g. reduced congestion, increased on-time performance, and fewer structurally deficient bridges — might get us to that elusive destination called compromise, while a one-way offer to siphon more tax revenue into a black hole will land squarely in the breakdown lane.
A two-way contract with the public would change MassDOT’s focus from a strong emphasis on expansion to addressing long-term neglect of maintenance. Expansion projects that do not significantly address ‘customer-service’ issues and, in fact, further burden the MBTA with a crippling debt load, such as the multi-billion-dollar South Coast Rail project, would no longer be a priority.
Instead, the agency would focus on meeting the hundreds of millions of dollars in annual unfunded maintenance needs outlined in the state’s transportation capital plan. Subway riders and highway commuters know well what the neglect of maintenance means — delay, congestion, and aggravation.
The days of expanding the system without the finances to pay for or even operate it are gone. As Federal Transit Administrator Peter Rogoff stated in Boston last year, “if you can’t afford to operate the system you have, why does it make sense for us to partner in your expansion?’’
If an increase in the gas tax means funding expansions that leave us in precisely the same situation 10 years from now, but with a larger portfolio of assets, you can forget about it. If it prioritizes maintenance and improves our current system’s operations, sustainability, and efficiency, then the politics might work.
That’s a tall order for the governor. Reshaping perceptions and the politics of transportation means lessening the emphasis on politically expedient (but financially disastrous) expansions. It means communicating to the public consumer-based goals and drilling them into agencies used to very different marching orders.
There’s no doubt that our transportation system is underfunded. But asking for more money to make the problem bigger is not the answer.

Steve Poftak is director of research at the Pioneer Institute.

Departments People on the Move

Josiah B. Neiderbach recently joined the Pioneer Valley Planning Commission in Springfield as a Land Use and Environment Planner.
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Lynn Brown

Lynn Brown

Lynn Brown has been appointed First Vice President of Commercial Banking at PeoplesBank in Holyoke. Brown joins PeoplesBank with more than 26 years of experience in the financial-services industry. She is a seasoned commercial banking professional who has worked in the area for the majority of her career. At her previous position, Brown was responsible for managing a commercial-loan portfolio totaling more than $85 million. She is the chair of the board of directors for the Behavioral Health Network and is a member the board of directors for the East Longmeadow Education Endowment Fund.
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Amy B. Royal has been named a Director of Aditus Inc., a community-based education and employment agency serving individuals with developmental disabilities. She is a Senior Partner at Royal LLP, a management-side labor- and employment-law firm.
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Nancy Milkey

Nancy Milkey

Nancy Milkey, PG, LSP, has been named Tighe & Bond’s Technical Practice Leader for the Environmental Practice Group. In this role, she coordinates and champions the Westfield firm’s extensive environmental-assessment capabilities and ensures the group stays abreast of local, state, and federal regulations that impact clients. She is a registered brownfields professional, a Massachusetts-licensed site professional, and a professional geologist in New Hampshire.
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Alicia M. Szenda has been appointed Director of Sales at the Greater Springfield Convention and Visitors Bureau. She previously served as Group Sales Manager. In her new position, Szenda manages convention and meetings sales for all member properties in the Pioneer Valley, and serves as the hotel liaison for the TEAM Springfield sales strategy for conventions. She will also coordinate group tour activities for the bureau.
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Elisabeth E. Johnson has been appointed by TD Bank as Vice President, Portfolio Manager in Commercial Real Estate in Springfield. She is responsible for managing a $280 million portfolio of commercial mortgages and lines of credit, as well as credit administration, risk management, and compliance of existing loans.
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Katya Cerar has been named Director of Transition Aged Youth Services at ServiceNet.
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United Bank, based in West Springfield, announced the following:
Donna George-Ebbeling

Donna George-Ebbeling

• Donna George-Ebbeling has been named Senior Vice President and Chief Credit Officer. She brings with her more than 25 years of banking experience in credit administration, most recently with People’s United Bank and previously with the former Bank of Boston. Her experience includes credit analysis, management of regional credit departments, and risk-management responsibilities.
• Donna Easton-Vicalvi has been promoted to Vice President, Government Banking. A former town treasurer with more than 15 years experience in municipal government and banking when she joined United Bank in 2008 as assistant vice president of government banking, Easton-Vicalvi has since built and maintained significant customer relationships with numerous municipalities in the surrounding area. She also plays an active role with various industry and community organizations.

Cover Story
Troy Industries Has Growth, Diversification In Its Sights

Steve Troy calls his venture, “the biggest company no one’s heard of.” And that’s largely due to his hard work to fly under the radar screen as he’s nurtured Troy Industries, a government contractor that designs, manufactures, and markets advanced small arms components and other products, into a diverse, cutting-edge company that will soon have 100 employees. But remaining anonymous is becoming increasingly difficult as this unique success story adds new and intriguing chapters.

Steve Troy already had plenty of evidence that his company was becoming a real force in the large but mostly unseen world of modern small arms design and manufacturing.
There were the soaring revenues, which had doubled nearly every year since the venture was started in 2003, as well as a rapidly expanding workforce, which stood at six only a few years ago, and is now approaching 100. And then, there was the growing collection of trade magazine covers featuring company products —  publications such as Guns & Ammo, Tactical Weapons, American Rifleman, Shotgun News, and SWAT magazine.
But then came some additional proof that made him pause and reflect.
Indeed, when Troy, a Massachusetts state trooper stationed in Lee (he calls that his “night job”) was issued his MP 15 semi-automatic patrol rifle roughly a year ago, he noticed that the Smith &Wesson-made product bore several components with the Troy Industries name on them.
“I looked down, and there they were, a Troy sight and a Troy handguard,” he said, adding that he was not involved in the procurement process, and, to the best of his knowledge, the state police didn’t know he manufactured the components. “For them to endorse that product was personally rewarding, and it also drove home the importance of the high quality standards we set here; I’m using this gun.”
Personal satisfaction has come in a number of forms for Troy since he started the company not long after a deployment in Kuwait as a security forces team chief with the  U.S. Air Force in 1998, during which he concluded that he could design and manufacture a gun sight better than the one on the weapon he was issued — and then set out to prove his point.
Since then, Troy Industries has seen its product catalog expand to more than 300 items — including sights, slings, upgrade kits for existing weapons (much more on that later), and a gun stock that comes complete with an embedded GPS device — and revenues skyrocket. (Troy, the sole owner of the venture, wouldn’t release specific numbers, but said sales are now in eight-digit territory and he believes they could hit nine in only a few years.)
The company is now a vendor for some of the best-known arms makers in the world, including Smith & Wesson, Sturm Ruger, Viking Tactics, LaRue Tactical, and many others, and its products are being used by U.S. Army Special Forces (Green Berets), SEAL teams, SWAT units, traditional law enforcement, government agencies, the Colombian National Police, and similar outfits in other countries.

Law enforcement is another market in which Troy Industries is looking for greater market share.

Law enforcement is another market in which Troy Industries is looking for greater market share.

Along the way, there have been several prominent success stories, probably the most significant of which is an upgrade kit, known as the “M14 modular chassis system,” that has enabled the U.S. military to take thousands of mothballed M14 carbines produced at the Springfield Armory in the years just prior to its closure in 1968 and put them back into productive use as a more attractive alternative to the smaller-caliber M16.
“We’ve taken a weapon that was 50 years old and transformed it into the front-line, tip-of-the-spear of American special operations and airborne brigades,” he said, adding that the chassis system reduces recoil, enabling users to fire more quickly and accurately, while also allowing users to add scopes and other hardware that transform the basic M14 into a sniper weapon. “These are being used all over Afghanistan and Iraq, and soldiers are doing very well with them.”
Meanwhile, the company has produced its own version of the M-4 carbine, one of the mainstays in the U.S. military today, and has submitted the entry in hopes of winning a large government contract to replace the current Colt product now in use.
At least that’s the ultimate goal.
At the very least, Troy Industries wants to use this exercise to showcase individual components of the product — everything from the sight to the magazine — with the hope and expectation that some of those parts will become specifications for the eventual weapon chosen for production.
As that project and a host of other initiatives are advanced, the main challenge for this company moving forward, said Troy, who is still a part-time CEO in this venture — he parks his state police car, No. 2061 in a designated spot behind the building — is to effectively control the growth of this rapidly expanding company and create an effective balance of on-site production and outsourced work.
“The growth has been phenomenal, but we need to carefully control growth going forward,” he explained. “The business is there for us because of the reputation we’ve built, and it’s easy to attract new business, but we want to make sure that we can deliver on what we promise.”

Taking His Shot
The Troy Industries logo says a little about the company, sort of, but a lot more about its founder.
And it’s not the design — a somewhat mean-looking Trojan horse with what appear to be heavily armed soldiers rappelling down it — that speaks volumes, as much as the time and energy Steve Troy says he put into it.
“I came up with it myself and I’m rather proud of it,” he said, adding that there was much thought and imagination that went into the concept, which is both a play on his last name and a nod to modern weaponry and technology, as well as great attention to detail.
And the same can certainly be said for every other aspect of this venture, which Troy started with a $10,000 home equity loan, some mechanical ability but no formal training in that area (he said he built that house himself), and certainly no shortage of confidence as he went about designing and manufacturing improvements over what he saw and experienced first-hand when it came to weaponry.
Retelling the story, Troy said that he was already involved in a different kind of entrepreneurial venture with a colleague from his deployment in Kuwait when he started to conceptualize what would become Troy Industries. That business was called Basher Tactical, which he started with Matthew Picardi, now a lieutenant colonel in Homeland Security. It provided training seminars for police departments and federal agencies seeking to learn how to handle so-called “active-shooter disturbances,” such as the incidents at Columbine in 1999, Heath High School in West Paducah, Ky., in 1997, and Virginia Tech in 2007.
“We’d set training scenarios for between 100 and 150 students,” he explained, “where we had both a classroom session and an active portion where we actually seize control of a school; we’d teach the history of active shooters, and some theories on response, touch on motivation, and then do a training scenario in which they’d be responding, containing, and assaulting the situation.”
Eventually, Picardi would opt to continue his work in training, while Troy would launch his own venture, focused on small arms components and accessories, that started with some R&D and crude prototyping in his basement.
“While I was in Kuwait, I saw some shortfalls in the weapons they had,” said Troy, an expert marksman, “pistol master,” and trained sniper. “I decided that I could do better; I saw what was out there, and no one was really hitting it right on the head, so I developed a set of folding sights for a federal contract that I responded to and won for internally silenced rifles for tunnel fighting for homeland security.”
To date, the company has delivered more than 500,000 of these or similar sights, while also expanding the product catalog to more than 300 products. These items come with names — such as ‘battlerail,’ ‘prograde sling adapter,’ ‘low-profile gas block,’ ‘mash hook,’ ‘NAV stock’ (that’s the GPS device), and ‘Medieval flash suppressor,’ to name just a few — that mean little to those not versed in automatic or semi-automatic weapons, and some sell for just a few dollars each.
But together, this roster of products has become a very effective niche for the company, and for a number of area manufacturers as well; while Troy produces some of these components and accessories at its facilities on Capital Drive in West Springfield, a former U.S. Postal Service processing facility, many others are outsourced to a host of businesses, all within 10 miles of the Troy plant.
Most all the products now in the catalog have come to fruition though the same basic formula, if you will, that Troy employed with the folding sight that he started with: observing, listening, and learning, and then applying that data to improve upon products already on the market.
And it has obviously been a winning formula, based on Steve Troy’s ambitious sales projections, as well as the amount of expansion going on at the company’s facility. And if the growth has come quickly and steadily, it has also come quietly. Indeed, with the exception of those trade-industry magazine covers and stories — seen by a relatively small percentage of the population — Troy Industries has flown effectively under the radar, especially in this region.
“We’re probably the biggest company no one’s heard of,” said Troy, adding that BusinessWest’s look inside is the first provided to local media. Nationally? Well that’s a slightly different story; Troy has been starting to get some attention, he noted, adding that one of the Hollywood studios has expressed interest in doing a television segment on the company and recently asked for background information with which to start preliminary research.

Staying on Target
While giving a tour of his facility — which included stops at everything from the injection molding area to the procurement warehouse, complete with razor wire (security is ultra tight here) to a new employee-wellness center now taking shape in an area being built out on the second level of the 55,000-square-foot complex — Troy stopped to pick up one of the M4s that he and his engineering team designed from scratch.
Moving his hands quickly across the weapon, Troy pointed out several features that he thought made the gun stand out, from the sight to the hand rest, and reiterated his hope that at least some of these individual components will catch the attention of those who will eventually award the contract.
“We’re competing against 60 other companies, and from what we understand, we’re in the top of the competition,” he said. “What we think the Army will do is say, ‘we’d like to take the features on these various weapons and combine them’; we’re just trying to enable the government to see our accessories, which is our main line, and our enhancements, and maybe incorporate them into the rifle of the future for the military.
“Right now, basically only commando forces are using our products,” he continued. “They’re choosing them over the general-issue items, because we’re superior to everything that is issued in the Army, but we’re not mainstream, or general issue.”
While gunning hard for such broader customer bases, Steve Troy is focused on many other aspects of a rapidly evolving business plan.
Chief among is them is the expansion of his operations and manufacturing facilities, a definite work in progress being undertaken with expected further growth, diversification, and new-product development in mind. Indeed, as he showcased different areas of the business, Troy noted that many were at some level of transition to new and larger quarters.
One in particular is the engineering department; 10 people are currently crowded into cramped quarters that will soon be replaced by a much larger suite of offices on that second level.
Meanwhile, in addition to an ongoing push to increase the quantity of items in the colorful product catalog, there is also a greater stress on quality and efficiency. The company recently received ISO-9001 status — Troy proudly displayed the plaque — and is engaged in an organization-wide ‘lean’ initiative.
“Most people in our industry choose not to do this,” he said of ISO certification. “It’s not required in our industry, but as a growing company working toward being different and unique among the competition, I chose that as a way of strengthening our quality and our processes.
“With this rapid growth that we’ve had, we just haven’t had time to slow down,” he continued. “With many things, we’ve just thrown money at them; we’ve characteristically had a high scrap rate, rather than really getting into the problems that were scrapping parts.”
The stronger focus on lean will enable the company to continue its insistence on only sending out parts that meet the highest of standards — “the user is betting his life that the product will perform properly,” said Troy — while also reducing waste and therefore cost.
Part of the quality initiative is to continue to increase the amount of work done on-site, he continued. “We’re not looking to take all our production in-house, but we certainly want to have more involvement in especially our military product line,” Troy told BusinessWest. “Doing so will only help ensure quality.”
Marketing is another area in which the company is sharpening its focus. While it is still somewhat press shy (and that is changing), Troy is being aggressive with getting its name and product list known across the broad market in which it operates. Initiatives include everything from a large, high-tech trade booth display, taken to several dozen shows a year, to an interactive Web site designed, in large part, to tell the company’s story.
There is also ongoing work in research and development, much of it following intensive research, consultation with customers and potential customers, and lots of hard questions about what’s needed in the field.
“There are some incredible things that are happening around the world that we’re involved in,” he said. “We’re doing consultation for governments, as well as counter-terrorism training, consultation on product design and development for larger weapons manufacturers, and other work that I’m passionate about.”

Bullet Points
‘Passion’ was the word Troy used to also describe his work with the State Police, and explain why he is still a part-time CEO at the company he started.
“I guess it’s one of the ways I give back the community,” he said of his police work, adding quickly that he is at least thinking about retirement and devoting more time and energy to Troy Industries.
For now, though, his police uniform still hangs on a locker in his cramped office (he’s also due to get larger quarters through the renovation project), where the walls feature photos, citations, and assorted memorabilia from his days in the military.
Those experiences helped provide the spark for the largest company that most people have never heard of, but will probably know much more about soon, because it’s going great guns — and in more ways than one.

George O’Brien can be reached at [email protected]

Departments People on the Move

Shatz, Schwartz and Fentin, P.C. of Springfield and Northampton announced that eight of the firm’s attorneys have been selected as 2011 Massachusetts Super Lawyers. In choosing Super Lawyers, ballots are sent by Law & Politics to more than 31,000 Massachusetts attorneys who have been in practice for five or more years. These attorneys then nominate their peers based on professional achievement and a high level of peer recognition. Independent research is then conducted on each of the nominees, followed by a blue-ribbon panel-review process, and the top 5% in each state are named Super Lawyers. The objective of the Super Lawyers selection process is to create a credible, comprehensive, and diverse listing of outstanding attorneys that can be used as a resource to assist attorneys and sophisticated consumers in the search for legal counsel. The following Shatz, Schwartz and Fentin, P.C. attorneys have been named 2011 Super Lawyers:

Stephen A. Shatz

Stephen A. Shatz

• Stephen A. Shatz, who specializes in real-estate development, real-estate finance, and commercial leasing;
• Steven J. Schwartz, family-business planning, mergers and acquisitions, corporate law, and estate planning;
Gary S. Fentin

Gary S. Fentin

• Gary S. Fentin, commercial and tax-exempt finance, real estate, reorganization and workout, and representation of not-for-profit organizations;
Timothy P. Mulhern

Timothy P. Mulhern

• Timothy P. Mulhern, taxation law, business organizations, exit planning for business owners, estate planning, and probate;
Steven Weiss

Steven Weiss

• Steven Weiss, business bankruptcy, workout, and reorganization;
Michele J. Feinstein

Michele J. Feinstein

• Michele J. Feinstein, estate planning and taxation, estate administration, probate, and elder law;
Carol Cioe Klyman

Carol Cioe Klyman

• Carol Cioe Klyman, estate planning, estate settlement, elder law, guardianships, and probate litigation; and
Ann I. Weber

Ann I. Weber

• Ann I. Weber, estate planning, elder law, and probate.

L. Alexandra Hogan

L. Alexandra Hogan

The firm also announced that L. Alexandra Hogan has been selected as a 2011 Massachusetts Super Lawyers Rising Star. In 1998, Super Lawyers launched Rising Stars in Minnesota to recognize the top up-and-coming attorneys in the state — those who are 40 years old or younger or who have been practicing for 10 years or fewer. Today, Rising Stars honors attorneys in more than 35 states. Hogan focuses her practice on business litigation, bankruptcy, and creditor and debtor rights.
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David W. Eidle has joined Berkshire Bank as Senior Vice President of Corporate Initiatives. He will lead the project-management office and provide leadership, design, direction, and strategic oversight for all corporate-wide initiatives, including mergers-and-acquisition integration, primary systems conversions, major business initiatives, and program implementation.
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Stephen H. Bryant, President of Columbia Gas of Massachusetts in Springfield, has been appointed to the Board of Directors for the New England Council, a nonpartisan alliance of businesses and academic and health institutions.
•••••
Claire Kenna

Claire Kenna

Claire Kenna has joined Park Square Realty’s Westfield office as a Sales Associate.
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Seth N. Stratton has joined Fitzgerald Attorneys at Law in East Longmeadow. Stratton is a litigator with experience at Boston and Hartford firms.
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Structural Engineer Matthew Dodge has joined Tighe & Bond of Westfield, specializing in the assessment and mitigation of vibrations on building structures to ensure occupant comfort and satisfactory operation of sensitive equipment. He also specializes in designing massive jointless concrete structures that resist cracking from temperature fluctuations and long-term shrinkage.
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Keith A. Minoff

Keith A. Minoff

Attorney Keith A. Minoff has been named to the list of Massachusetts Super Lawyers for 2011 and is featured in New England Super Lawyers Magazine, a supplement to the November issue of Boston magazine. The selections for the list are made by the research team at Super Lawyers, a service of the Thomson Reuters legal division, which undertakes a rigorous multi-phase selection process that includes a statewide survey of lawyers, independent evaluation of candidates by the attorney-led research staff, and a peer review of candidates by practice area. Each year, more than 37,000 ballots are sent to lawyers statewide. The Super Lawyers list represents the top 5% of attorneys in Massachusetts. Attorney Minoff specializes in business litigation and employment law. He has a law office in Springfield and lives in Northampton.
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Arley Ewald has been promoted to Financial Reporting Officer for Chicopee Savings Bank and Chicopee Bancorp Inc.
•••••
Matthew C. Wisdom has been named Manager of TD Bank at 460 Newton St., South Hadley. An assistant vice president, he is responsible for new-business development, consumer and business lending, managing personnel, and overseeing the day-to-day operations at the branch bank.
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Attorney Aaron W. Wilson has been reappointed by Gov. Deval L. Patrick to the Holyoke Housing Authority. He will serve a five-term term through May 2016. He is the current Vice Chair, and served as Chair of the board the last three years.
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Top Women of Law, the fourth annual event sponsored by Massachusetts Lawyers Weekly, recently celebrated legal educators, trailblazers, and role models who have demonstrated outstanding accomplishments in social justice, advocacy, and business.
Ellen W. Freyman

Ellen W. Freyman

Attorney Ellen W. Freyman of Shatz, Schwartz and Fentin, P.C., of Springfield and Northampton, was among the women honored for accomplishments in the legal community.

Accounting and Tax Planning Sections
Understand the Many Ways It Can Impact Your Bottom Line

Bruce Fogel

Bruce Fogel

Everybody knows that the government is out of money and needs to raise cash. However, do you understand the financial impact that the 2010 health care legislation will have on your family?
This isn’t just about everybody being required to carry health insurance. It is much more. The government is using this legislation as a revenue builder, and you will be paying the bill. So what will your cost be?

Individual Mandate
The new federal law requires that non-exempt individuals must maintain qualifying health-insurance coverage for themselves and their dependents or face a tax penalty after 2013. Similar to Massachusetts law, those without qualifying health coverage will be required to pay a tax penalty. The federal penalty will be the greater of: (a) $695 per year, up to a maximum of three times that amount, or $2,085, per family, or (b) 2.5% of household income over the threshold amount of income required for income-tax-return filing.
The penalty will be phased in according to the following schedule: $95 in 2014, $325 in 2015, and $695 in 2016 for the flat fee; or 1.0% of taxable income in 2014, 2.0% of taxable income in 2015, and 2.5% of taxable income in 2016. Beginning after 2016, the penalty will be increased annually by a cost-of-living adjustment.
Exemptions will be available for a variety of reasons, including but not limited to, financial hardship,  those without coverage for less than three months, illegal aliens, prisoners, those for whom the lowest cost plan option exceeds 8% of household income, and those with incomes below the tax-filing threshold (in 2011 the threshold for taxpayers under age 65 is $9,500 for singles and $19,000 for couples).

Premium Assistance Tax Credits for Purchasing Health Insurance
A refundable tax credit is available to certain individuals who are not eligible for Medicaid, employer-subsidized health insurance, or other acceptable health coverage, and who get health insurance by enrolling in a qualified health plan through a state-run insurance exchange for tax years after 2013. While the credit generally will be payable directly to the insurer, individuals can elect to purchase health insurance out of pocket and then claim the credit on their Form 1040.
Based on the information provided to the exchange, the individual receives a premium-assistance credit based on income, and IRS pays the premium-assistance credit amount directly to the insurance plan in which the individual is enrolled. The individual then pays to the plan in which he or she is enrolled the dollar difference between the premium-assistance credit amount and the total premium charged for the plan. For employed individuals who purchase health insurance through an exchange, the premium payments are made through payroll deductions.
The premium-assistance credit will be available for individuals and families with incomes up to 400% of the federal poverty level ($43,320 for an individual or $88,200 for a family of four, using 2009 poverty level figures) who are not eligible for Medicaid, employer-sponsored insurance, or other acceptable coverage.

Higher Medicare Taxes on
High-income Taxpayers
High-income taxpayers will be subject to a tax increase on wages and a new levy on investments as well.

Higher Medicare Payroll Tax on Wages
Under current law, wages are subject to a 2.9% Medicare payroll tax with employees and employers paying 1.45% each. Self-employed people pay both halves of the tax, but are allowed to deduct half of this amount for income-tax purposes. While the payroll tax for Social Security applies to earnings up to an annual ceiling ($106,800 for 2011 and increasing to $110,100 for 2012), the Medicare tax is levied on all earnings without limit.
Under the provisions of the new law, which goes into effect in 2013, most taxpayers will continue to pay the 1.45% Medicare hospital-insurance tax, but single people earning more than $200,000, and married couples earning more than $250,000, will be required to pay an additional 0.9% (2.35% in total) on the excess over those base amounts. Self-employed individuals will pay 3.8% on earnings over the threshold.

Medicare Payroll Tax Extended to Investments
As part of the revenue-generation aspect of the new laws, beginning in 2013, a Medicare tax will, for the first time, be applied to net investment income. A new 3.8% tax will be imposed on such income of single taxpayers with adjusted gross income above $200,000, and joint filers over $250,000. Net investment income includes interest, dividends, royalties, rents, gross income from a trade or business involving passive activities, and net gain from disposition of property (other than most property held in a trade or business) reduced by properly allocable deductions to such income.
The new tax is intended to apply only to income in excess of the $200,000/$250,000 thresholds. For example, if a couple earns $200,000 in wages and $100,000 in capital gains, $50,000 will be subject to the new tax ($300,000 minus $250,000).
Additionally, while not directly applicable to individuals, this new tax is also applicable to estates and trusts. In such situations, the tax is 3.8% of the lesser of (a) undistributed net investment income, or (b) the excess of AGI over the dollar amount at which the highest estate- and income-tax bracket begins.

Threshold for Medical-expenses Deduction Raised
Under current law, taxpayers can include in their itemized deductions unreimbursed medical expenses for regular income-tax purposes (not AMT) only to the extent that those expenses exceed 7.5% of the taxpayer’s AGI.
As noted, the new law raises the threshold for itemized medical expense deductions from 7.5% of AGI to 10%, effective for tax years beginning after Dec. 31, 2012. However, it should be noted that the threshold for individuals age 65 and older (and their spouses) will remain unchanged at 7.5% through 2016.

Reimbursement Limited for Some OTC Medications
Qualified medical expenses, which are expenses that can be reimbursed tax-free through a health reimbursement account (HRA), health flexible savings account (FSA), health savings account (HAS), or Archer Medical Savings Account (MSA), no longer include over-the-counter medicines (except for insulin, which continues to qualify), unless prescribed by a doctor, effective for tax years beginning after Dec. 31, 2010.

Increased Penalties on Non-qualified Distributions
from HSAs and Archer MSAs
The penalty tax on distributions from a health savings account or an Archer MSA that are not used for qualified medical expenses has been increased to 20% (from 10% for HSAs and from 15% for Archer MSAs) of the disbursed amount, effective for distributions made after Dec. 31, 2010.

FSAs Limited to $2,500
An FSA is one of a number of tax-advantaged financial accounts that can be set up through a cafeteria plan of an employer. It allows an employee to set aside a portion of his or her earnings to pay for qualified expenses as established in the cafeteria plan, most commonly for medical expenses, but often for dependent care or other expenses. Under current law, there is no limit on the amount of contributions to an FSA. Under the new law, however, allowable contributions to health FSAs will be capped at $2,500 per year, effective for tax years beginning after Dec. 31, 2012. The dollar amount will be indexed for inflation after 2013.

Dependent Coverage in Employer Health Plans
Effective as of March 30, 2010, the new law extended the general exclusion for reimbursements for medical-care expenses under an employer-provided accident or health plan to any child of an employee who has not attained age 27 (whether they qualify as a dependent or not) as of the end of the tax year.
This change is also intended to apply to the exclusion for employer-provided coverage under an accident or health plan for injuries or sickness for such a child. A parallel change is made for voluntary employee benefit associations (VEBAs) and 401(h) accounts. Also, self-employed individuals are permitted to take a deduction for the health insurance costs of any child of the taxpayer who has not attained age 27 as of the end of the tax year.

Excise Tax on Tanning Services
The new law imposes a 10% excise tax on indoor tanning services. The tax, which will be paid by the individual on whom the tanning services are performed, but collected and remitted by the person receiving payment for the tanning services, will take effect July 1, 2010.

Liberalized Adoption-credit and Adoption-assistance Rules
For tax years beginning after Dec. 31, 2009, the adoption tax credit is increased by $1,000, made refundable, and extended through 2011. The employer-provided adoption-assistance exclusion is also increased by $1,000.

Bottom Line
These are some of the highlights of the 55-page health care legislation that was signed into law by President Obama on March 30, 2010. It affects every American citizen to varying financial degrees and phases, in different aspects, at various timeframes. If you have questions about how it will affect your family, it would be wise to consult with your tax advisor.

Bruce M. Fogel, Esq. is a partner with Bacon Wilson, P.C. in Northampton. He is a member of the firm’s estate-planning, elder, real-estate, and business departments. He has extensive experience in matters relating to income, gift, and estate taxes, and he focuses on the tax implications of all legal transactions. He also co-hosts the “Taxes and Assets” radio show on WHMP-AM; (413) 584-1287;
[email protected]

Accounting and Tax Planning Sections
Effective Tax Planning Is a Saving Grace

April is generally regarded as ‘tax time,’ but experts say that tax planning is a year-round exercise, if people want to do it right. With that in mind, year end is a time to look at strategies that can minimize your tax burden and put an effective game plan in place.

As the end of 2011 approaches, now is a good time to start year-end tax planning to minimize your individual and business tax burden. Generally, year-end tax planning involves considering at least two years — in this instance, 2011 and 2012. With tax changes on the horizon, you should consider the likelihood of future changes. Tax planning is a dynamic process and is best accomplished with forethought and assistance from your tax adviser.
Before going into more specific, detailed planning tips, here are two basic principles that can help guide your overall thinking:
• If you expect your tax rate will be higher in 2012, you may benefit from accelerating income into 2011 and deferring deductions into 2012; and
• If you think your tax rate might be lower next year or will be unchanged, consider deferring income to 2012 and accelerating deductions into 2011.
Remember, the focus is on yours or your company’s marginal tax rate. That is the highest rate at which your last, or marginal, dollar of income will be taxed. Even though overall tax rates may rise in the future, if your income will be substantially lower in 2012 than in 2011, your marginal tax rate may decrease because of our graduated tax-bracket system.
In this article, we will focus on tax-planning opportunities that involve actions you can take during the remainder of 2011. This article does not include every tax-planning opportunity that may be available to you, and it is advised that tax projections confirm planning strategies.
First, some business tax-planning strategies.

Retirement Plans for Your Business
Retirement plans have significant tax advantages. Employer contributions are deductible from the employer’s income, employee contributions are not taxed until distributed to the employee (for plans other than Roths), and investments in the program grow tax-free or tax-deferred. Further, the tax law offers a small incentive of a $500-per-year tax credit for the first three years of a new SEP, SIMPLE, or other retirement plan to cover the initial setup expenses.

Depreciation
Certain enhancements to business-depreciation provisions are scheduled to expire on Dec. 31, although President Obama has proposed an extension through 2012.
Section 179: A $500,000 expensing election limit applies to qualifying property purchased and placed in service during 2011. As a result, many businesses will receive an immediate tax writeoff for the cost of most new and used tangible personal property. Unless Congress acts to further extend the higher limit, it will drop to about $134,000 in 2012. Companies that purchase more than $2 million of qualifying property during 2011 have their deduction amount reduced, dollar for dollar, for purchases in excess of $2 million.
Bonus depreciation: Property that does not qualify for an immediate tax write-off under the expensing election may qualify for an increased first-year depreciation deduction under bonus depreciation rules. Unlike the Section 179 deduction, there are no restrictions on the amount of qualifying property, and there is no taxable-income limit. The deduction is 100% of the cost for new property purchased and first placed in service during 2011. Unless Congress acts to extend the bonus depreciation (now proposed by the president), it will not be available for 2012.

Cost Segregation
Buildings and other real estate generally do not qualify for bonus depreciation or the expensing election. However, a cost-segregation study may be able to identify qualifying property within the overall project, which can often significantly increase your deduction.

Research and Development Tax Credit
Many business owners in nearly every industry are unaware that federal and state research and development (R&D) tax-credit programs exist that may reward their day-to-day efforts aimed at producing an improved product. Consider consulting an R&D expert. This credit applies to more than manufacturers.

Health Insurance Tax Credit
To encourage smaller businesses to offer medical insurance coverage for their employees, the law offers a tax credit to offset all or part of the cost. If your business qualifies as a small employer, meaning fewer than 25 employees and average annual wages of less than $50,000, you could be eligible for a credit of up to 35% of non-elective contributions you make on behalf of your employees for medical-insurance premiums. The credit requires minimum non-discriminating contributions and varies based on the numbers of employees and average compensation.

Credit for Hiring New Employees
Businesses that hire workers who are members of certain target groups, such as disabled veterans, food-stamp recipients, and ex-felons, can claim a credit up to 40% of the first $6,000 of wages paid to each such employee.

Losses from Pass-through Entities
If the business entity is operating as a partnership, LLC, S corporation, or trust, and the business will incur a loss in 2011, you may need to plan ahead to be sure the owners can take advantage of that loss on your personal tax return. These rules can be complicated, and you should consult with your tax adviser; there are steps you can take to deduct passive losses or increase your basis.

Paying Corporate Dividends
Profits of traditional C corporations (those that have not elected S-corporation pass-through status) are taxed twice: once when earned by the corporation, and again when distributed as a dividend to the shareholders. Many have seen the current 15% tax rate on qualified dividends as an opportunity to pay out accumulated earnings at relatively low tax rates. It is likely that the tax rate on dividends will increase in the future, so you may wish to discuss with your tax adviser the possibility of distributing profits to lock in the current 15% rate.

Compensation and Billing
Compensation earned in 2011 can sometimes be paid in early 2012, and the business may be entitled to the tax deduction in 2011. If your business operates on the cash method, you can delay (within reason) sending out bills for 2011 work until late in the year, so payment comes in 2012. Alternatively, you can offer a discount to a client who prepays if you are trying to increase 2011 income.

Next, we’ll consider some personal tax strategies.

Capital Gains and Losses
• Long-term capital gains from the sales of assets with a holding period greater than one year are taxed at 15%;
• Short-term capital gains are taxed as high as 35%;
• Sales at a loss can reduce other capital gains;
• Excess capital losses can be deducted to offset up to $3,000 of other income, with the balance carried forward. When selling to recognize a loss, be careful of the wash-sale rules; and
• Consider any capital-loss carry-forward that may be available to you in 2011.

Installment Sales
Selling an asset at a gain and collecting the proceeds in future years may allow you to defer part of the income until the years in which you receive the payments. Consider the fact that you will be financing the sale yourself and may face the risk of collection problems.
Also, consider the possibility that capital-gains tax rates could be higher in future years when you collect the payments because those gains are taxed at the rates in effect the year the gains are recognized. You may wish to elect out of the installment-sale method in the year of sale to lock in the 15% rate.

Credit-card Payments
Paying tax-deductible expenditures — including charitable contributions — with a credit card secures the deduction, even if you do not actually pay the credit card company until the following year.

Suspended Passive Activity Losses
If you own a passive activity with a suspended loss, and you do not have sufficient passive income in 2011 to allow you to deduct the suspended loss, consider disposing of the activity before Dec. 31.

Appreciated Assets Given to Charity
Consider fulfilling your charitable goals by contributing appreciated assets instead of cash. You can deduct the fair market value of long-term capital gain property, such as stock, contributed to charity, and you avoid paying taxes on the appreciation.

Tax Credits for Home Improvements
A tax credit for qualifying home improvements may be available for improvements placed in service during 2011 but not in 2012. The credit applies to energy-efficient improvements such as insulation, exterior windows, and heating and air conditioning systems. You will need to complete your purchase before Dec. 31 to qualify for the credit in 2011. The new energy-efficiency tax credit is a 10% credit, up to a lifetime maximum of $500. The prior cap had been up to $1,500, so check to see whether you have claimed this credit in prior years.

Income-tax Prepayments
If your estimated tax payments and withholding are not high enough to avoid penalties, increase payments. Even better, if you receive wages, IRA distributions, annuity payments, or other payments, have the additional taxes withheld because withholding is deemed to be ratable throughout the year.
If you have a fourth-quarter state estimated tax payment due Jan. 15, 2012, consider making the payment late in December if you need additional itemized deductions in 2011.

Alternative Minimum Tax
An increasing number of middle-income earners, especially retirees, are subject to the AMT. High itemized deductions (other than charitable contributions), high personal exemptions, and large capital gains, among other items, can trigger the AMT. Be sure to consider the effect of AMT in your year-end planning. For example, if you know you’ll be in AMT, prepaying state taxes or real-estate taxes will not give you any benefit.

Your Retirement Plans
Roth IRA Conversion: Roth IRAs have a number of advantages over traditional IRAs, including no tax when the money is withdrawn. Consider the following:
• The conversion results in taxable income;
• The benefits of tax-free withdrawals in the future may be greater than the current tax you will pay;
• There is no longer an income limitation prohibiting high earners from converting; and
• If you are expecting a business loss or have high itemized deductions in 2011 that could offset the income effect of the conversion, your tax consequences may be minimized.

Additional Taxes Coming in 2013
Some future tax changes have already been enacted but have yet to take effect:
• Effective Jan. 1, 2013, a new Medicare Hospital Insurance (HI) tax applies to high-income individual taxpayers:
— The tax is 0.9% of earned income in excess of $200,000 for single filers ($250,000 for joint returns); and
— A 3.8% tax applies to investment income (including dividends, annuities, royalties and rents, etc.) for the same individuals.
Consider talking with your tax adviser about strategies for minimizing this tax.
• In 2013, the threshold for the itemized deduction for unreimbursed medical expenses is increased to 10% of adjusted gross income from the current 7.5%. You may want to plan for unreimbursed medical procedures in 2011 or 2012 to maximize your tax benefit. There is a break for older taxpayers. If an individual or spouse is age 65 or older, the threshold remains at 7.5% of adjusted gross income through 2016.

Finally, let’s discuss some estate- and gift-tax planning strategies.

Estate Planning
The estate- and gift-tax exemption amount for 2011 is $5 million — essentially $10 million for a married couple. Again, there is uncertainty in the future about where the estate-tax exemption and tax rates will end up. And with the recent changes, it is a good idea to review your plan to ensure it is up to date.
Because the estate and gift tax exemptions were recently reunified, now may be an appropriate time to make gifts to take advantage of the $5 million/$10 million lifetime exemption. Making large gifts under the exemption amount removes not only the value of these gifts from your estate, but also future appreciation of the gifted assets.

Gift Tax
The annual gift-tax exclusion for 2011 remains at $13,000 per person. If you are married, you can gift up to $26,000 per donee per year by using the gift-splitting rules, without any federal gift-tax ramifications. Gifting reduces your taxable estate and may be important in an effective estate plan.

Conclusion
When Congress dealt with the Bush tax cuts at the end of 2010, the effect was to delay a ‘permanent’ decision for another two years. These provisions, originally enacted in 2001, reduced marginal tax rates for all taxpayers, provided relief from the marriage penalty, increased child tax credits, expanded education-related tax benefits, and phased out the estate tax.
The current laws, including the recently enacted estate-tax changes, are now set to expire, or sunset, on Dec. 31, 2012. If Congress does not act, most of these tax benefits will disappear, and taxes will automatically increase to pre-2001 levels on Jan. 1, 2013. Although we have covered a number of topics in this article, we undoubtedly did not address every issue relating to your specific situation. Tax projections are recommended to determine your greatest tax savings.

Kristina Drzal-Houghton, CPA, MST is the partner in charge of Taxation at Holyoke-based Meyers Brothers Kalicka, P.C.; (413) 536-8510.

Departments People on the Move

Yuki Cohen

Yuki Cohen

Yuki Cohen has been named Vice President and Wealth Advisor for the Wealth Management Division of Berkshire Bank in Pittsfield. Cohen will work with a variety of clients and institutions throughout the Berkshire County and Pioneer Valley markets, providing trust-administration and asset-allocation services to wealth-management clients.
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Attorney Karina L. Schrengohst has joined Royal LLP, based in Northampton, focusing her practice in labor law. She will represent unionized employers in court, defending them against unfair labor practice charges, and before administrative agencies, such as the National Labor Relations Board. Also, she will assist clients at arbitrations in matters involving contract interpretation and employee discipline or discharge and advise non-union clients on developing the best practices for maintaining a union-free workplace.
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Shefali Desai has been appointed National Sales Leader of Emerging Markets for MassMutual’s Retirement Services division, based in Springfield. Desai is responsible for leading the division’s 15 sales directors, as well as third-party administrator channel managers targeting small-market retirement plans.
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Ralph F. Abbott Jr.

Ralph F. Abbott Jr.

Skoler, Abbott & Presser, P.C., with offices in Springfield, Worcester, and Meriden, Conn., has announced that Ralph F. Abbott Jr. has been named the 2012 Springfield Employment Law-Management Lawyer of the Year by Best Lawyers, a peer-review publication in the legal profession. Abbott has been a member of the firm since 1975. In addition to providing employment-related advice to employers, he assists clients in remaining union-free and represents employers before the National Labor Relations Board.
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Heather Bosworth has joined Park Square Realty’s Westfield office as a Sales Associate.
•••••
Johanna M. LaClair has joined the Insurance Center of New England as a Personal Lines Sales Representative.
•••••
James E. Vinick has been named Treasurer of the Naismith Memorial Basketball Hall of Fame in Springfield.
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Chicopee Savings Bank announced the following:
• Martha M. Rickson has been named Branch Officer of the West Springfield branch office; and
• Maribel Torres has been named Assistant Vice President of Retail Lending.
•••••
Western New England College in Springfield announced the following:
• Nuno C. Alves has been named Instructor of Electrical and Computer Engineering;
• Anthony E. English has been named Associate Professor of Biomedical Engineering;
• Joe A. Riofrio has been named Assistant Professor of Mechanical Engineering; and
• Brian K. Smith has been named Assistant Professor of Industrial Engineering.
•••••
Joseph DaSilva has been named Vice President of Administration at Springfield Technical Community College.
•••••
Florence Savings Bank announced the following promotions:
• Susan A. Pepin-Phillips has been named Vice President of Marketing;
• Shelley M. Daughdrill has been elected Assistant Vice President and Branch Manager;
• Michele Z. Lawrence-Bennett has been named Assistant Vice President and Security Officer;
• Sharon C. Malouin has been elected Audit Officer; and
• Robert E. Teto has been elected Virtual Branch Manager.
•••••
Western New England University in Springfield recently appointed new members of the faculty at the College of Arts and Sciences:
• Eric L. Clark has been named Assistant Professor of Mathematics;
• William R. Force has been named Assistant Professor of Sociology;
• Jacob L. Krans has been named Assistant Professor of Neuroscience;
• Sean P. McClintock has been named Assistant Professor of Chemistry;
• Alexander S. Rosas has been named Assistant Professor of Political Science and Director of the Law and Society program; and
• Heather Stassen-Ferrara has been named Assistant Professor of Communication.

Health Care Sections
There Are Many Such Matters Involved with ‘the Long Goodbye’

Todd C. Ratner

Todd C. Ratner

November is National Alzheimer’s Disease Awareness Month as well as National Family Caregiver Month. To appreciate the breadth of these issues, it is helpful to understand that, according to the Alzheimer’s Assoc., 5.4 million people live with the disease, as well as about 15 million unpaid family caregivers; $183 billion in annual costs are associated with it.
Alzheimer’s disease, the most common form of dementia, is a physical and terminal illness that causes difficulties with memory, thinking, and behavior. It is not a normal part of aging.
According to the Alzheimer’s Assoc., there are 10 common warning signs of Alzheimer’s disease:
• Memory changes that disrupt daily life;
• Challenges in planning or solving problems;
• Difficulty completing familiar tasks;
• Confusion with time or place;
• Trouble understanding visual images and spatial relationships;
• New problems with words in speaking or writing;
• Misplacing things and losing the ability to retrace steps;
• Decreased or poor judgment;
• Withdrawal from work or social activities; and
• Changes in mood and personality.
Alzheimer’s gets worse over time; however, one advantage of a timely diagnosis is that the person living with the disease can often participate in their own estate planning. This allows them to decide who will make medical and financial decisions on their behalf in the later stages of the disease, provided, of course, that they still have the legal capacity — the level of judgment and decision-making ability — needed to sign legal estate-planning documents.
As such, it is imperative that someone diagnosed with Alzheimer’s begin making legal and financial plans as soon as possible, to the extent that they can. If there are any questions as to whether or not your loved one has the necessary legal capacity, a medical provider should be consulted.
The following should be considered immediately in the event that your loved one does not have a current or updated plan in place.

Estate Planning
Estate planning, in its most basic essence, is a process for nominating a trusted person to make medical and financial decisions and planning for the disposition of your assets upon death. Regardless of the size of your estate, there are several essential considerations.
Everyone needs a will, the most basic estate-planning document. It provides for the orderly distribution of your estate upon your death. In Massachusetts, the state has already drafted a will for you, designating that your assets pass in proportions of 50% to your spouse and 50% to your children, so if you want any customization, you’d better have an attorney draft a personalized version for you.
Another essential estate-planning tool is a health care proxy. This document allows a designated person, called a health care agent, to make health-related decisions for you if you become incapacitated and cannot make them yourself. This becomes especially prevalent when Alzheimer’s disease progresses, as your loved one will understand your wishes regarding care and end-of-life decisions.
Another critical estate planning tool is a durable power of attorney. This document gives a person called the attorney-in-fact the ability to handle your financial affairs during your lifetime when you are incapacitated. This will prevent your loved ones from having to go to court and obtain the legal right to pay your bills and handle your finances on your behalf when your disease progresses.
Estate planning is a broad term that can encompass many things, and there are more estate-planning choices available today than ever before. You may also consider various trusts to provide for the continued financial support of your family members after you lose the ability to care for them yourself.

Long-term Care Financing
While most families prefer to keep their loved one at home as long as possible, it is common for an individual with Alzheimer’s to have to go to a nursing home when family members can no longer provide the necessary round-the-clock care. Due to the characteristics of the disease, Alzheimer’s residents typically reside in nursing homes longer than other residents. Since the average cost of a nursing-home placement in Massachusetts is approximately $10,000 per month, long-term care financing is a critical component of the planning process for a loved one with Alzheimer’s disease. As such, effective planning for long-term care financing is a must to preserve your family’s assets against being drained by a nursing home.
The available options to pay for nursing-home care include private payment, long-term care insurance, and Medicaid. Private payment can quickly evaporate a lifetime of savings and significantly limit the amount passed to designated heirs, so it is generally preferred to find an alternative form of payment.
Long-term care insurance is a wonderful way to pay for a nursing home stay, but one must be insurable in order to be eligible to purchase such insurance, which precludes most people living with Alzheimer’s. It may also be expensive, thereby making it an unaffordable option.
Many people think that they can simply give away their money to family and friends freely. They often don’t understand that complicated Medicaid laws include a specific look-back period on all assets, and such transfers will delay Medicaid eligibility, requiring you or your loved one to find alternative financial resources until the waiting period is satisfied. Without proper planning, this delay could financially devastate your family, but Medicaid planning or asset preservation can be accomplished by properly transferring assets in accordance with Medicaid laws, and an estate or elder-law attorney can guide you through that process. It may be your best way to prepare for an anticipated nursing-home stay.
Even if a loved one is afflicted with Alzheimer’s disease and does not have an updated plan, it may not be too late. However, it is important to see a qualified estate-planning and elder-law attorney as soon as possible to ensure that the ever-changing and intricate laws and requirements regarding estate planning and long-term care planning are followed. Such an advisor is the best resource for determining how to effectively draft an effective estate plan that can help preserve your family’s resources.
You can be a voice and an advocate for the 5.4 million Americans living with Alzheimer’s disease. The local office of the Massachusetts/New Hampshire Chapter will be hosting events throughout the month of November to celebrate and promote awareness of the disease. Log onto alz.org/manh to find out more.

Todd C. Ratner is an estate-planning, elder-law, business, and real-estate attorney with the regional law firm Bacon Wilson, P.C. He serves as the co-chair for the Alzheimer’s Assoc. Tri-County (Hampden, Hampshire, and Franklin) Partnership and is a member of the National Academy of Elder Law Attorneys and the Estate Planning Council of Hampden County. He is also a recipient of Boston Magazine’s Super Lawyers Rising Stars distinction from 2007 to 2010; (413) 781-0560; baconwilson.com

Opinion
Are Background Checks Discriminatory?

In two hearings held earlier this year, the Equal Opportunity Employment Commission (EEOC) heard testimony about whether or not background checks cause a disparate impact on minorities.
Advocates for ex-offenders and various watchdog groups from around the country argue that it must, because African-Americans and Latinos have higher arrest and conviction rates than whites. Although the EEOC claimed its hearings to be fair and unbiased, many critics have argued that the panelists invited to speak were strongly biased in favor of limiting background checks.
The commissioner heard testimony from defense attorneys, various academics, and two employers who had positive experiences hiring ex-offenders.
In a letter to the EEOC sent from the U.S. Commission on Civil Rights (USCCR), Commissioners Peter Kirsanow, Gail Heriot, and Todd Gaziano asserted that the hearings were not balanced and that the omission of important data was a mistake.
The commissioners said the EEOC should have heard important research from economists Harry Holzer and Stephen Rafael, as well as public-policy professor Michael Stoll. Their research, published in the Journal of Law and Economics, showed that employers with access to background checks were actually about 10% more likely to hire minorities than those without access to that information.
The commissioners wrote that the studies from Holzer, Rafael, and Stoll “suggest that, in the absence of criminal-background checks, some employers discriminate statistically against black men and/or those with weak employment records.”
The USCCR commissioners have asked the EEOC to convene another hearing specifically to look at this additional information and to consider the negative impact that limiting background checks would have on minorities.
What should employers do? The discussion in Washington and around the country will continue, hopefully in a fair and balanced way that all sides can agree with. When it concludes, it is possible that the EEOC may revise its existing guidance or simply leave it alone. That doesn’t mean that employers should just wait it out. With increased attention on this matter and a surge in lawsuits claiming discrimination, now is the time for employers to look carefully at their policies and procedures regarding background checks.
Employers should always ensure that hiring decisions are made consistently. When negative information returned on a background check is considered, employers should be careful to weigh the job-relatedness of the crime and the amount of time passed since the completion of the sentence.
Some employers also look to consider additional factors such as any positive work experience since the sentence, references, or civic activity.
The Employers Association of the NorthEast (EANE) will be hosting a Webinar about this topic on Nov. 30 from 12:30 to 2 p.m.  Employers interested in attending can register by visiting www2.gotomeeting.com/register/531504930.

John McTighe is vice president of Strategic Information Resources, a background-screening company based in Springfield; (800) 813-4381; [email protected]

DBA Certificates Departments

The following Business Certificates and Trade Names were issued or renewed during the month of October 2011.

AGAWAM

Alex Zmaczynski
604 North Westfield St.
Alex Zmaczynski

Joan M. Luchini
299 Walnut St.
Joan M. Luchini

Sullivan Property Preserve, LLC
146 Adams St.
Alexander Sullivan

CHICOPEE

KNT Computer
1880 Memorial Dr.
Tue A. Bui

New England Blend
192 Montgomery St.
Richard F. Freitag Jr.

New Image Construction & Remodeling
17 High St.
Jeremy Dion

LUDLOW

Bernard Cabinetry
330 Ventura St.
James Bernard

Hair West Designs
322 West Ave.
Christine Peacey

Ludlow Travel Agency
176 Wenson St.
Maria Malaguias

NORTHAMPTON

360 Background Solutions
209 Cardinal Way
David Reinhart

Dan Gough Painting
69 Bridge Road
Daniel McGough

J.D. Powers Property Management, LLC
92 Glendale Road
David Powers

Pawjamas
557 Easthampton Road
Debra Wysock

Shiva Shakti Power Vinyasa Yoga
17 Strong Ave.
Brandon Compagnone

Silver Impressions
98 Pleasant St.
Anna King

The Taxi Inc.
One Roundhouse Plaza
Chester Krusiewski

SPRINGFIELD

5th Avenue Jewelry
1655 Boston Road
Hyun C. Kim

Adam Beshara Inc.
479 Breckwood Blvd.
Adam J. Beshara

Alice McGrath
52 Canterbury Road
Alice J. McGrath

BWF Inc.
354 Main St.
Joseph M. Pafumi

Byte Bak Computers
20 Dartmouth St.
Kimberly J. Gavin

Christian Brothers Builders
195 Arcadia Blvd.
Gary W. Pippin

Cotto’s Power Washing Inc.
16 Tyler St.
Alexander Cotto

Defy Dravity
1655 Main St.
Raul Roman

East Coast Advertising
106 Pasco Road
Jason Avezzie

Ebony Hill Web Design
111 Florida St.
Derrick A. Hill

El Mariachi Loco
607-609 Page Blvd.
Reyna Farnham

Envy Nails
1777 Boston Road
Loan Nguyen

Gamers Galaxy, LLC
494 Central St.
Otto W. Anthony

Le’Buddies Helping Hands
62 Whittier St.
Althea Carter

Lucky 7 Cleaner
1003 St. James Ave.
Young Y. Choi

WEST SPRINGFIELD

BCS Performance
161 Wayside Ave.
Jason Brazee

Bertera Flat
657 Riverdale St.
Bertera Foreign Motors Corporation

Debron’s Full Service Salon
242 Westfield St.
Deborah L. Scharmann

Law Office of Gerard B. Matthews
1252 Elm St.
Gerard B. Matthews

Montessori Children’s House
118 Riverdale St.
David Ruggiera

New England Estate Sales and Service
38 Neptune Ave.
Peter Zaitz

Online Fabric Store
333 Park St.
Mayer A. Kahan

Ralph’s Express
1900 Westfield St.
Ralph E. Figueroa

Red’s Towing and Service Center
1528 Riverdale St.
Gary B. Sheehan

Wag’n Tails Doggy Daycare
91 Westwood Dr.
Marylynn C. Murray

Law Sections
Bottlenecks Across the System Are Limiting Access to Justice

A perfect storm of conditions, but especially a hiring freeze within the state’s judicial system and a still sagging economy that has many people seeking various forms of relief through the courts, has created a huge bottleneck that is in many ways limiting access to justice across Western Mass. The planned closing of Westfield District Court, a step being fought by judges, lawyers, and state legislators, would make a difficult situation much worse, but even if that facility stays open, there appears to be little light at the end of this tunnel.

Diana Sorrentini-Velez

Diana Sorrentini-Velez says the bottlenecks in the area’s courts force justice seekers into a waiting game she compared to purgatory.

Diana Sorrentini-Velez was searching for the right words to sum up, or put into context, what the worsening bottleneck within the region’s judicial system — especially in Probate Court and District Court, where most of her work takes place — means for her clients.
And she managed to find several poignant ways to qualify the problem.
“People are being held in purgatory,” she said in reference to the weeks- or sometimes months-long waits for resolution of issues. “You don’t know which direction you’re going in, and you don’t know how to plan as a result. You know the rug is going to be pulled out from under you at some point; you just don’t know when it’s coming.”
And not knowing is the worst.
“District Court is the peoples court,” she continued. “Everybody goes to District Court, whether it be for personal issues, criminal law, civil issues, or whatever. And when you have individuals who are seeking justice and can’t even get before a judge, what does that do for their confidence in the judicial system? If they can’t be educated as to the alternatives, then they feel they have none, and they’re essentially stuck where they are.”
Tom Kenefick

Tom Kenefick says the region’s courts are in crisis, and will continue to be in that state until they are adequately funded by the state.

Tom Kenefick, president of the Hampden County Bar Assoc., was much more succinct in his commentary. “Our courts are in crisis,” he told BusinessWest. “There’s no other way to put it. Our judicial system is taking some enormously painful financial hits that are now starting to manifest themselves to the public — we’re to the point where the public is really starting to feel it.”
With those and other colorful statements, area attorneys tried to put into words their sentiments about a judicial bottleneck fueled by state budget cuts, a hiring freeze within the judicial system, and economic conditions that are only making the courts that much busier. Things are as bad as most people can remember, and the situation is almost certain to get worse before it gets any better.
Especially if the Westfield District Court is closed, as Robert Mulligan, chief justice for Administration & Management (or CJAM, as he’s called), intends. The closing is being fought on many levels and by many people, said Kenefick, adding that shuttering the facility will force people to drive longer distances to find justice and probably wait longer for it in the long run.
Kevin Maltby

Kevin Maltby says judges are doing the best they can given the circumstances, but they can’t be in two places at once.

“If it does close, that will cast a very long shadow, and I don’t know where it will end,” he explained. “You’re going to have displacement of court personnel, and you’re going to see cases move to other courts that are already overburdened. Meanwhile, people from the Westfield and the hilltowns are going to have to go Holyoke or Chicopee. It will have a huge impact.”
But even if the Westfield court remains open, the bottleneck created by unfilled positions and an unrelenting workload will impact people on a number of levels, said Kevin Maltby, an attorney with Springfield-based Bacon Wilson, who handles large amounts of probate work.
“The problem is there’s a bottleneck at the top,” he explained. “We have cases coming in, but we just don’t have enough judges, clerks, and support staff to move them through efficiently.”
In response to the crisis, the bar association and individual attorneys are stepping up through pro-bono work, much of it aimed at reducing the number of pro-se cases currently clogging the courts, said Kenefick. These efforts are making a small dent in the logjams, but significant steps are needed to bring a needed measure of relief.

Court of Opinion
All the attorneys who spoke with BusinessWest went out of their way to commend those who are still left working in courthouses across Western Mass. They used strong words and phrases to describe what they consider Herculean, but also Sisyphean efforts to keep the wheels of justice turning, albeit slower than most everyone would like.
“They’re being forced to do things with one hand tied behind their backs,” said Sorrentini-Velez. “There’s only so many hours in the day, only so many people who can look at a piece of paper, and so many hours a judge has to review motions and prepare for court hearings. And the consequences are always going to be felt by the general public, because no matter what, at 4:30 everyone’s gone, and people’s problems don’t go away at 4:30; their problems continue.”
Said Maltby, “everyone wants to be able to point the finger at the courts. But if they can’t hire the bodies they need to go through the amount of paperwork that gets filed there on a daily basis, there’re nothing they can do about it.
“Judges can’t be in two places at once,” he continued, adding that the cutbacks are forcing justices to often shuttle back and forth, with their commuting time further limiting their ability to get work done.
The situation is summed up in a recent CJAM edict concerning changes in the schedules for public office hours at the courts. The order to close those offices at 4 p.m. and use the time to catch up on paperwork is designed to help reduce delays, although those we spoke with are rather skeptical about that claim — and Thomas Moriarty, Hampden Register of Probate, is defying the order, noting that he won’t deny the taxpaying public access to justice.
“Our severe staffing reductions require an adjustment in some public office hours so that employees can more effectively serve those who depend on the courts,” Mulligan wrote in the missive. “Court staff have made remarkable efforts to deliver timely justice during three years of significant budget and staff cuts. However, almost one-third of courts now need some uninterrupted time to address backlogs and reduce delays, as already done by courts in other states.”
Quantifying the broad problem, at least from a dollars-and-sense standpoint, Kenefick noted that there has been an overall budget reduction of $85 million over the past three years, requiring implementation of a hiring freeze, among other steps. Overall, the Trial Court has lost 1,167 people statewide, which translates to a 15% reduction in staff.
There are currently 13 judicial vacancies statewide, and eight in Western Mass. alone, Kenefick continued, adding that the hiring freeze has put the remaining judges in a position where they’re often typing their own decisions because there are no clerks or secretaries able to do it for them.
“As people retire or get sick, they’re not being replaced,” he explained. “Staff members are trying to do the work of two or three people.”
Complicating matters further, he continued, is that the crisis comes at the same time legal aid programs are being slashed to the levels they were at 10 to 15 years ago, to roughly $300 million nationwide, said Kenefick, adding that the net effect of these various factors is a serious impact on overall access to justice.
And this phenomenon has a number of manifestations, said those we spoke to — from those agonizing waits for decisions to use of the clogged courts as leverage to gain desired ends.
This latter consequence can be seen in divorce cases, said Ellen Randle, an attorney with Springfield-based Bulkley Richardson and Gelinas Inc. and head of the firm’s Domestic Relations Department, noting that some attorneys and their clients are taking full advantage of the difficult circumstances.
“They put pressure on the spouse by shutting off the money,” she explained. “And that’s a real problem because of the length of time it takes to get even a child-support order.”

Taking a Long Recess
Meanwhile, the logjams in the courts are prompting more parties to look closely at alternative dispute resolution (ADR) options such as mediation and arbitration, as well as limited-assistance representation, in which an attorney takes part of a case — thus reducing the cost to the client — with the goal of moving matters through the process more quickly and easily.
However, many individuals, especially pro-se litigants, are often not aware that such programs exist, or have limited direction concerning them, which adds to the problem, said those we spoke with.
“I’ve had I can’t say how many calls from people saying, ‘I got your name from the court from the list’ — and that’s what it is, literally just a list with contact numbers of every attorney in Hampden County who’s certified to practice limited-assistance representation,” said Sorrentini-Velez. “So you have pro-se individuals who are already frustrated because they’re not in Probate Court for anything pleasant, and are emotionally taxed as a result of whatever is bringing them to the fourth floor [Family Court], and you add to that the fact that there’s not enough clerks because of the hiring freeze, and if they’re lucky enough to make it in front of a judge they’re not going to get a decision for a longer period of time because judges don’t have the staff they need to type up their decisions.”
In response to the growing bottleneck, bar associations and many individual lawyers are doing their part through limited-representation work and various forms of pro-bono work, said Kenefick, noting that these initiatives are having an impact.
“We try, as a bar association, to provide support services, and they are helping in many ways,” he said, adding that initiatives range from a panel dedicated to helping victims of the June 1 tornadoes to a host of legal-aid programs, to initiatives designed to help with the rising tide of pro-se cases, many of them spawned by the recession and its aftereffects.
Beyond such efforts, Randle, who’s taking part in many of them, offered the hope that attorneys across the region will recognize the scope of the problem facing the judicial system and those it serves and commit to putting their efforts toward mitigating the problem by working to revolve matters outside the courtoom.
“If they’re not the one that has control of the money, they need to get an order to get money flowing back into their household, and it’s difficult to tell them, ‘well, we can’t get into court for four weeks,’” she explained. “You hope that all the lawyers who do this kind of work on a regular basis are having this same experience, and so they’re going to be stepping up and being more cooperative in terms of working things out and staying out of court, which is always your first preference.”
Those who can’t stay out will likely wind up playing the waiting game, said Sorrentini-Velez, adding that the bottlenecks in the courts are essentially forcing people to put their lives on hold, and very much against their will.
“And as an attorney, there’s only so much comfort you can provide, because you’re in the same position,” she explained. “You’re also just waiting; you’re at the mercy of the court, and the court is at the mercy of whoever funds them.”

Final Arguments
Kenefick and others said efforts on behalf of many lawyers are helping to keep a bad situation from becoming even worse.
But all those we spoke with expressed real concern about the fact that there appears to be no relief on the horizon, and said the outlook for the courts, and the people served by them, looks very bleak unless lawmakers in Boston take steps to end the hiring freeze and properly fund the judicial system.
“It’s hard to know where this is going to go,” said Randle. “We’re down to two judicial case managers in the Hampden Probate Court for four judges. They’re the gatekeepers of the courtrooms; you have to go through them, and they just can’t keep the cases moving. And Hampshire County doesn’t even have a case manager.”
In other words, it may be some time before there’s anything approaching an end to the crisis in the courts.

George O’Brien can be reached at [email protected]

Law Sections
What Employers Need to Know to Avoid Problems

There is no getting around it. We live in a social-media-driven world. People regularly tweet on topics ranging from global economic policy concerns to their favorite pizza toppings. A film about the founding of the social-networking Web site Facebook won three Academy Awards last year. Even President Obama is in on the act.
After hosting ‘town halls’ using Facebook and Twitter, the president recently teamed up with LinkedIn for another town hall-style event. The social media-savvy Obama is now the third-most-followed Twitter user in the world, according to Twitter Counter, which tracks the social network’s 14 million users (Justin Bieber currently ranks second on the list, with Lady Gaga taking the top spot).
With instant tweets and Facebook posts literally at an employee’s fingertips, it should be no surprise that social media-related labor and employment litigation is on the rise. Recently, the associate general counsel of the National Labor Relations Board (NLRB) issued a report analyzing the board’s recent social-media enforcement actions. The report reviewed the facts and legal principles in more than a dozen unfair-labor cases involving employee use of Facebook, Twitter and YouTube.
The issue most-commonly raised involved allegations that an employer unlawfully discharged or disciplined one or more employees over the contents of social-media posts. The board’s attorneys also addressed the legality of several social-networking corporate policies accused of being overbroad and restrictive of lawful employee social-media use. The report provides guidance to employers who want to ensure that their social-media policies appropriately balance employee rights and company interests.

Fired over Facebook
The National Labor Relations Act (NLRA) protects employees, both union and non-union, when they engage in “protected concerted activity” — the coming together to discuss working conditions. This is commonly referred to as an employee’s Section 7 rights (Section 7 of the NLRA protects the right of employees to engage in “concerted activities for the purpose of collective bargaining or other mutual aid or protection”).
But when employees complain about their jobs or their boss on Facebook, are they discussing working conditions with fellow co-workers in a ‘water-cooler’ setting, or are the postings unprotected individual gripes? The NLRB’s report demonstrates that this remains an important and difficult question to answer.
In one case referenced in the report, a luxury-car salesman was fired after criticizing his employer on Facebook following a promotional event that demonstrated a new car model. The employee posted photos and comments disparaging his employer for serving hot dogs, stale buns, bottled water, and other inexpensive items. Apparently, the employee felt that more upscale refreshments were called for. One picture comment mocked the dealership owner for going “all out” for the promotional launch by providing an atmosphere where “clients could attain an overcooked wiener and a stale bun.”
Several days later, the general sales manager called the employee at home and told him to remove the photographs and comments from his Facebook page. The employee complied but later was fired.
The NLRB concluded that the employee’s critical Facebook posts were legally protected. The employee, who worked entirely on commission, had legitimate concerns about the impact the employer’s choice of refreshments would have on his bottom line. The employee also had shared his frustrations over the refreshment display at a staff meeting before posting the pictures and commentary. The board’s attorneys considered the Facebook posts an extension of his earlier expressed displeasure.
Following the release of the NLRB’s report, an administrative-law judge agreed with the board’s attorneys, noting that “there may have been some customers who were turned off by the food offerings at the event and either did not purchase a car because of it or gave the salesperson a lower … customer-satisfaction rating because of it.”
Two restaurant employees were similarly fired after commenting about their employers’ tax policies on the web. After a former employee expressed frustration on Facebook over the employers’ tax-withholding practices, a current employee ‘Liked’ the post, and another posted a derogatory comment about the restaurant owner. Both were let go for not being “loyal enough.”
The board’s attorneys concluded that their discharge was unlawful because the employees’ Facebook conversation shared concerns about important terms and conditions of their employment — the employer’s administration of income-tax withholdings.
Not all employees were as fortunate. For example, a Wal-Mart employee went to Facebook to complain about management “tyranny,” and suggested that the store was in for a wakeup call because several employees were about to quit.
After co-workers responded to his comment and asked why he was so “wound up,” the employee complained that his assistant manager had been chewing him out for misplacing merchandise. The employee’s tirade continued, as he threatened that, if things did not change, the store could kiss his “royal” behind.  The employee was subsequently disciplined for his conduct.
In this instance, the board’s attorneys concluded that the discipline was justified. The employee’s comments were an individual gripe, rather than an attempt to foster discussion about the workplace. The statements did not contain any language suggesting that other employees engage in group action, and were nothing more than a projection of personal frustration over a job.

Is Our Policy Unlawful?
A number of the cases reviewed by the board’s attorneys also addressed employers’ social-media policy provisions. In one case, the employer maintained a “blogging and Internet posting” policy that prohibited employees from posting any pictures on the Internet that depicted the company in any way. This included a prohibition on pictures that portrayed a company uniform or vehicle, or displayed the company logo.
The policy was deemed unlawfully overbroad because it prohibited employees from engaging in protected activity. For example, pursuant to the policy, an employee could not post a picture of workers carrying picket signs portraying the company logo, or wearing a company T-shirt in connection with a protest involving the terms or conditions of employment.
Another case involved a company policy that prohibited employees from using social media in a manner that compromised or disregarded another individual’s privacy rights. The policy also prohibited postings that embarrassed or damaged the reputation of other employees. Again, the NLRB indicated that the policy was overbroad because the rule provided no definitions or guidance as to what the employer considered to be private or confidential. Absent any limitations on what was covered, the rule could be interpreted as prohibiting protected employee discussion of wages and other terms of employment.

Where Are We Now?
It is clear from the NLRB’s report that the board considers a broad scope of social-media activity to be protected. Although ‘concerted’ activity typically involves two or more employees acting together to improve their conditions of employment, or at least a single employee seeking to initiate or to prepare for group activity, a lone employee’s social-media commentary likely will be protected when the statements express his or her sentiments about working conditions.
Follow-up comments or ‘Likes’ from other employees are not necessary to demonstrate that the social-networking activity is a concerted effort. Employers should also carefully craft all of the provisions in a company social-media policy. It is critical that the policy is free of ambiguity.  Employees, union and nonunion alike, should not be led to believe that protected social-media activity is prohibited.

John H. Glenn has been a member of a member of Skoler, Abbott & Presser, P.C. since 1979.  Prior to joining the firm, he was employed by the National Labor Relations Board in Cincinnati. He also has served as an adjunct professor of Labor Law at Western New England College School of Law. John S. Gannon, an associate at Skoler, Abbott & Presser, P.C., joined the firm in 2011. He is admitted to practice in state and federal courts in Connecticut.

Departments Incorporations

The following business incorporations were recorded in Hampden, Hampshire, and Franklin counties and are the latest available. They are listed by community.

BECKET

Jacob’s Ladder Real Estate Inc., 2727 Jacob’s Ladder Road, Becket, MA 01223. John Conboy, 1515 Reservoir Road, East Otis, MA 01029. Residential and commercial real-estate broker.

GRANBY

NE Woods & Waters USA Inc., 87 Kendall St., Granby, MA 01033. Dianne Gordan, same. Advertising and publishing.

HOLYOKE

Nationwide Automotive Administrators Inc., 220 Linden St., Holyoke, MA 01040. Ilya Shnayder, same.

LEE

Red Apple Garden Inc., 23 Park Plaza St., Lee, MA 01238. Kong Liand Ni, same. Restaurant.

LENOX

Lenox Alliance for the Arts & Humanities Inc., 34 Church St., Lenox, MA 01240. Robert Romeo, 510 Walker St., Lenox, MA 01240. Performance space for a broad range of cultural and artistic presentations.

LUDLOW

Rosewood Meadows Inc., 187 East St., Ludlow, MA 01056. Suzie Ice, 9 Wandering Meadows, Wilbraham, MA 01095. Real-estate broker.

NORTHAMPTON

Meadow City Conservation Coalition Inc., 42 Phillips Place, Northampton, MA 01060. Jane Potter, same. Nonprofit organization designed to preserve the natural character of the flood plain of the Connecticut River and the nearby Northampton area.

SOUTH HADLEY

Prime Interstate Painting Inc., 65 Columbia St., South Hadley, MA 01075. Bradley Forbes, same. House painting and related services.

SOUTHWICK

KTI Aircraft Maintenance Inc., 41 South Loomis St., Southwick, MA 01077. Andrew Keenan Sr., same. Aircraft-maintenance service.

SPRINGFIELD

Jauna Gaita Inc., 21 Harvard St., Springfield, MA 01109. Juris Zagarins, same. Nonprofit organization designed to support Latvian culture, language, and literature.

Jumbo Supermarket Inc., 932 Worthington St., Springfield, MA 01105. Angel Pena, 15 Stedman St., Chicopee, MA 01013. Supermarket-grocery sales.

Keya Petroleum Corp., 491 Allen St., Springfield, MA 01108. Vasantlal Amrutlal Shah, 321 Longhill St., Springfield, MA 01108. Gas station with convenience store.

Law Office of William T. Walsh Jr., P.C., 83 State St., Springfield, MA 01103. William T. Walsh Jr., same. Law office.

Myids Inc., 51 Denton Circle, Springfield, MA 01104. Mohammad Ali Hazratji, 492 Hall Hill Road, Somers, CT 06071. Sales of ID tags for apparel.

Olympic Deli Restaurant Inc., 232 Chestnut St., Springfield, MA 01103. Francisco Rosario, same. Deli and restaurant.

Rivera & Rivera Act Against Foreclosure Inc., 44 Duryea St., Springfield, MA 01104. Marisol Feliciano, same. Nonprofit organization providing community assistance and services.

Royal Hair Design Inc., 101 Mulberry St., Apt. 113, Springfield, MA 01105. Liran Avital, same. Hair salon.

S.E.M. Convenience Store Inc., 248 Dickinson St., Springfield, MA 01108. Stamatios Moraitakis, same. Convenience store.

WEST SPRINGFIELD

LTG Inc., 41 Oleander St., West Springfield, MA 01089. Rachael Lynn Albee, same. IT services with focus of MSP.

Precision Install Inc., 11 Smith Ave., West Springfield, MA 01089. Eric Poirier, 115 Austin St., Chicopee, MA 01013. Kitchen installations and home improvements.

WESTFIELD

JPY Flooring Inc., 172 Meadow St., Apt. B, Westfield, MA 01085. Julian Yurtuc, same. Flooring sales and installation.

Real China Restaurant Inc., 116 Elm St., Westfield, MA 01085. Bizhen Zhu, same. Restaurant.

Court Dockets Departments

The following is a compilation of recent lawsuits involving area businesses and organizations. These are strictly allegations that have yet to be proven in a court of law. Readers are advised to contact the parties listed, or the court, for more information concerning the individual claims.

CHICOPEE DISTRICT COURT
Daniel Leblanc v. Travelers Insurance of MA
Allegation: Refusal to pay benefits arising from motor-vehicle accident: $25,000
Filed: 7/28/11

Kathleen Riebesehl v. Elliot Beals & Sons General Contracting Inc.
Allegation: Defendant took payment from plaintiff for construction services and never performed: $15,000
Filed: 8/3/11

FRANKLIN SUPERIOR COURT
Ace Fire and Water Restoration Inc. v. the Box Car Restaurant
Allegation: Non-payment of services rendered: $37,081.13
Filed: 8/11/11

Joann E. Rees v. D.H. Enterprises and Daniel Hescock
Allegation: Breach of contract for home improvement services: $400,000
Filed: 8/11/11

HAMPDEN SUPERIOR COURT
Kirk C. Bryant v. Crossglobe Transport, LTD
Allegation: Breach of employment contract: $100,000
Filed: 8/1/11

Laurie A. Vadnais, administratrix of the estate of Judith A. Moran v. Marc Linson, M.D.
Allegation: Medical malpractice in the death of a 64 year-old woman following surgery: $25,000+
Filed: 8/3/11

Ted Ondrick Co., LLC v. Patriots Environmental Corporation
Allegation: Non-payment of services and materials: $52,496.07
Filed: 8/10/11

HOLYOKE DISTRICT COURT
Alberto Cruz v. Save-a-Lot
Allegation: Plaintiff sustained injuries while shopping when an employee transporting boxes of goods negligently caused boxes to fall on plaintiff: $4,405
Filed: 5/16/11

The Darcy Co. v. Prism Builders Inc.
Allegation: Non-payment of goods sold and delivered: $8,310.10
Filed: 7/1/11

SPRINGFIELD DISTRICT COURT
United Rentals Inc. v. Lunus Construction Inc.
Allegation: Non-payment of materials, equipment, and services for a construction project: $12,135.74
Filed: 6/30/11

Vion Holdings LLC v. Mastex Industries Inc. and Jeffrey Stream
Allegation: Non-payment of monies loaned: $5,096.53
Filed: 7/13/11

Westfield Bank v. Protemps Inc.
Allegation: Non-payment of monies loaned: $10,158.28
Filed: 7/14/11

WESTFIELD DISTRICT COURT
Barbara A. Cohen v. Tip Top Nails
Allegation: Negligence in cutting the skin around a nail causing a fungus to be introduced in the bloodstream and subsequent hospitalization: $24,999.99
Filed: 7/19/11

Construction Sections
There Are a Number of Financial Pros and Cons

Dennis G. Egan

Dennis G. Egan

Going green is all the rage lately. Political correctness almost dictates that waste be minimized and consideration be given to energy alternatives in most situations.
So, under what circumstances might “green” not be an attractive option for a business owner? When might going green have you seeing red?

Budget Considerations
While green buildings can result in significant energy efficiency and corresponding cost savings down the road, the upfront cost of green building materials can be significant. While cost is commonly greater in a green building project than the same costs associated with a traditional building project, the average increase is often less than traditionally believed.
For example, one recent study by the U.S. Green Building Council puts the average green building cost premium at slightly less than 2%, or $3 to $5 per square foot. Those on a tight budget might not be able to afford this increase, however, despite the prospect of lower energy costs in the future.
Additionally, it has been found that, with an increase in the number of green building projects, there is a corresponding reduction in the green-building cost premium. Obviously, the green-building cost premium can be, and often is, offset by the increased energy efficiency of green buildings and resulting reduction in energy costs. So you’ll have to pay more upfront to see the payoff later on.

Tax Credits and Financial Incentives
Recently, several tax credits, deductions, and other financial incentives have become available. For example, the Energy Policy Act of 2005 created the Commercial Building Tax Deduction, which provides an accelerated tax deduction aimed at reducing the initial cost of investing in energy-efficient building components. Under this program, owners of commercial buildings (or their tenants, if applicable) can deduct all or a portion of the cost of installing lighting, HVAC and hot-water components, windows, and building shell components in the year in which the new components are placed in service, up to a maximum of $1.80 per square foot.
Alternatively, partial deductions are available (up to a maximum of $0.60 per square foot) for improvements in any one of the energy-efficient components listed above. The deduction can be claimed for all qualifying projects as long as they are completed prior to January 1, 2014.
Additionally, the Energy Improvement and Extension Act of 2008 and the American Recovery and Reinvestment Act of 2009 expanded the business energy investment tax credit, which provides credits equal to 30% (with no maximum credit) of the cost of solar, fuel-cell, and small wind-turbine power systems, and 10% of the cost (with no maximum credit) for micro-turbines, geothermal power, and combined heat and power (CHP) systems. Minimum- and maximum-capacity requirements apply in some cases, so those wanting to take advantage of this credit should consult a professional to determine the project’s eligibility.
Alternatively, eligible taxpayers may receive a grant from the U.S. Treasury Department in lieu of taking a tax credit. Generally, to be eligible for the credit, the original use of the equipment must be made by the taxpayer, or the equipment must be constructed by the taxpayer. In addition, the tax credit is available only if the energy property is operational in the year in which the credit is taken.
For all of the above programs and incentives, you’ll have to shell out the money upfront, but if you can afford to do so, you may receive credits for the work and also enjoy reduced energy costs down the road.

Certification
One of the most recognized certifications that can be attained by builders, developers, building owners, and landlords is Leadership in Environment and Energy Design (LEED) standards set forth by the U.S. Green Building Council, which awards points based on building specifications. LEED certification can be achieved in a number of different areas, including but not limited to existing buildings (operations and maintenance), commercial interiors (leases/tenant improvements), core and shell (design for new core and shell construction), schools (construction of K-12 schools), retail (retail design and construction), and health care (planning, design, and construction for health care facilities).
LEED certifications are being recognized and adopted as the green benchmark in ever-increasing numbers by federal, state, and local governments. As such, many government entities are requiring that government buildings, both new and existing, as well as owned and leased, comply with LEED standards.
LEED-certification programs are pricey, though. A recent check online resulted in several different programs ranging from $595 to $2,500 for specific certifications. In addition, there are registration fees and credential-maintenance programs that can add up significantly. But as LEED certification becomes more mainstream and expected, contractors may find themselves obligated to make the investment to fulfill credentialing requirements.
Another available certification is Energy Star for commercial buildings, which is a government program administered by the U.S. Environmental Protection Agency and the U.S. Department of Energy. This certification differs from LEED certification in that Energy Star’s certification is relative to a building, rather than a person. The goal is to reduce the use of energy through energy efficient practices and products, and Energy Star uses a points-based system that awards points on a scale of 1 to 100.
Buildings must be verified by a professional engineer or registered architect, and associated costs must be paid, then buildings receiving a score of 75 or more receive the Energy Star designation. While there is no direct financial benefit from Energy Star certification, there is an implied status enhancement, and research shows that people generally prefer to do business with companies that are committed to doing their part to help the environment.

Dennis G. Egan Jr. is an associate with Bacon Wilson, P.C., concentrating in special education, business, and corporate law; (413) 781-0560; [email protected]

Bankruptcies Departments

The following bankruptcy petitions were recently filed in U.S. Bankruptcy Court. Readers should confirm all information with the court.

Andino, Minerva
P.O. Box 364
West Springfield, MA 01090
Chapter: 7
Filing Date: 07/22/11

Angeletti, Mary E.
59 Yeoman Ave.
Westfield, MA 01085
Chapter: 7
Filing Date: 07/22/11

Barbour, Emily H.
93 Water St.
Palmer, MA 01069
Chapter: 7
Filing Date: 07/22/11

Bernard, Richard
21 Ames Ave., Apt. A
Chicopee, MA 01013
Chapter: 7
Filing Date: 07/18/11

Berthiaume, Nathan
Wagher, Robin
413 Belchertown Road
Ware, MA 01082
Chapter: 13
Filing Date: 07/20/11

Blair, Tempyl R.
281 Langevin St.
Chicopee, MA 01020
Chapter: 7
Filing Date: 07/20/11

Bowden, Patricia Grace
150 Lincoln St.
Holyoke, MA 01040
Chapter: 7
Filing Date: 07/27/11

Brannon, Aydin Blaine
a/k/a Brannon, Amy Beth
c/o Ostrander Law Office
P.O. Box 1237
Northampton, MA 01061
Chapter: 7
Filing Date: 07/25/11

Britt, Robert E.
Britt, Margaret A.
390 King Road
Athol, MA 01331
Chapter: 7
Filing Date: 07/28/11

Brophy, Wendy A.
1600 Church St.
North Adams, MA 01247
Chapter: 7
Filing Date: 07/18/11

Brosky, Edward J.
a/k/a Broski, Edward J.
Brosky, Janet H.
a/k/a Westberg, Janet Helen
1083 Old Coldbrook Road
Barre, MA 01005
Chapter: 7
Filing Date: 07/26/11

Canterbury, Cheryl A.
4 Bradlind Ave.
Wilbraham, MA 01095
Chapter: 7
Filing Date: 07/22/11

Chamberlain, Ronnie
84 West Orange Road
Orange, MA 01364
Chapter: 13
Filing Date: 07/28/11

Chizik, Lynn M.
74 Springside Ave.
Pittsfield, MA 01201
Chapter: 7
Filing Date: 07/26/11

Claine, John H.
Claine, Kimberly L.
409 Chapman St.
Greenfield, MA 01301
Chapter: 13
Filing Date: 07/19/11

Cook, Mary J.
18 Lamplighter Lane
Springfield, MA 01119
Chapter: 7
Filing Date: 07/19/11

Cornelius, Darlene M.
110 Main St.
Westfield, MA 01085
Chapter: 7
Filing Date: 07/16/11

Couture, Francis R.
Couture, Susanne T.
616 Granby Road
South Hadley, MA 01075
Chapter: 7
Filing Date: 07/29/11

Cremonti, Nicholas D.
36 Sunbriar Dr.
Westfield, MA 01085
Chapter: 7
Filing Date: 07/26/11

Curto, Shannon M.
210 Stebbins St., Apt. #2R
Chicopee, MA 01020
Chapter: 7
Filing Date: 07/21/11

Dalpe, Frank R.
Dalpe, Sara M.
931 Granby Road
Chicopee, MA 01020
Chapter: 13
Filing Date: 07/20/11

Dauplaise, Todd
12 Autumn Lane
Belchertown, MA 01007
Chapter: 7
Filing Date: 07/18/11

DeForge, Jason J.
252 Leonard St.
Agawam, MA 01001
Chapter: 7
Filing Date: 07/18/11

Demers, Robert H.
Demers, Cynthia L.
485 Beech St.
Holyoke, MA 01040
Chapter: 7
Filing Date: 07/29/11

DeSousa, Richard Canto
45 River Road
Sturbridge, MA 01566
Chapter: 7
Filing Date: 07/21/11

Durand, Timothy M.
Durand, Shannon A.
One Hillcrest Road
Southwick, MA 01077
Chapter: 7
Filing Date: 07/28/11

Faulha, Paul J.
P.O. Box 566
Ludlow, MA 01056
Chapter: 7
Filing Date: 07/25/11

Forman, Brandi M’dele
19 Main St., Apt. 5
Easthampton, MA 01027
Chapter: 7
Filing Date: 07/29/11

Fox, Darlene C.
48 Michigan St.
Indian Orchard, MA 01151
Chapter: 7
Filing Date: 07/18/11

Fydenkevez, Christopher W.
Fydenkevez, Kimberly A.
46 Country Lane
Sunderland, MA 01375
Chapter: 7
Filing Date: 07/27/11

Gebo, Debra A.
37 Barrington Dr.
Springfield, MA 01129
Chapter: 13
Filing Date: 07/28/11

Gerard, Vincent J.
8 Plantation Dr.
Agawam, MA 01001
Chapter: 13
Filing Date: 07/27/11

Goldrick, Loretta I.
89 Circle Dr.
Chicopee, MA 01020
Chapter: 7
Filing Date: 07/29/11

Grande, Guy-Michael
105 Maryland St.
Springfield, MA 01108
Chapter: 7
Filing Date: 07/29/11

Granger, Robert Allen
492 Morgan Road
West Springfield, MA 01089
Chapter: 7
Filing Date: 07/20/11

Greenberg, Steven R.
Rossow, Deborah L.
P.O. Box 144
Ashfield, MA 01330
Chapter: 7
Filing Date: 07/20/11

Harrington, Heather L.
32 Lakewood Circle
Berkshire, MA 01201
Chapter: 7
Filing Date: 07/18/11

Hedeen, Paul D.
394 Granby Road
Chicopee, MA 01020
Chapter: 7
Filing Date: 07/26/11

Hernandez, Maria
2991 Main St. #1
Springfield, MA 01107
Chapter: 7
Filing Date: 07/28/11

Hopper, Megan A.
a/k/a Merrill, Megan A.
68 Larkspur St.
Springfield, MA 01108
Chapter: 7
Filing Date: 07/25/11

Howell, Justin E.
475 Somers Road
East Longmeadow, MA 01028
Chapter: 7
Filing Date: 07/22/11

Howell, Katherine J.
a/k/a Prechtl, Katherine
475 Somers Road
East Longmeadow, MA 01028
Chapter: 7
Filing Date: 07/22/11

Hull, Bruce N.
172 Fairview Ave.
Athol, MA 01331
Chapter: 7
Filing Date: 07/25/11

Iglesias, Bruce G.
Iglesias, Colleen Y.
9 Laro Road
Southwick, MA 01077-9526
Chapter: 7
Filing Date: 07/21/11

Jacobs, Michael John
P.O. Box 615
Monson, MA 01057-0615
Chapter: 7
Filing Date: 07/22/11

Jensen, Richard
36 Colonial Park
Three Rivers, MA 01080
Chapter: 7
Filing Date: 07/29/11

Johnson, David S.
106 Cheney St.
Orange, MA 01364
Chapter: 7
Filing Date: 07/28/11

Johnson, Latania M.
247 Denver St.
Springfield, MA 01109
Chapter: 7
Filing Date: 07/21/11

Jones, Jerry H.
10 Silver St.
Great Barrington, MA 01230
Chapter: 7
Filing Date: 07/19/11

Joseph, Manson P.
30 Danforth Ave.
Pittsfield, MA 01201
Chapter: 7
Filing Date: 07/18/11

Kodreanu, Galina
Codreanu, Dorel
6 Lemnos Lane
Springfield, MA 01119
Chapter: 7
Filing Date: 07/25/11

Kulig, Wesley
63 Jarvis Ave.
Holyoke, MA 01040
Chapter: 7
Filing Date: 07/27/11

Lajeunesse, Gregory D.
124 Elizabeth Ave.
Westfield, MA 01085
Chapter: 7
Filing Date: 07/28/11

Lajewski, Patricia A.
Lajewski, Clifford
200 Fowler Road
Westfield, MA 01085
Chapter: 7
Filing Date: 07/29/11

Lear, Philip G.
12 School Road
Bernardston, MA 01337
Chapter: 13
Filing Date: 07/26/11

Libardi, Wanda E.
482 Pomeroy Ave.
Pittsfield, MA 01201
Chapter: 7
Filing Date: 07/23/11

Lopez, Veronica
a/k/a Colon-Lopez, Veronica
385 Nottingham St.
Springfield, MA 01104
Chapter: 7
Filing Date: 07/20/11

Luciano, Jerry
99 Jenness St.
Springfield, MA 01104
Chapter: 7
Filing Date: 07/29/11

Madore, Joseph R.
Madore, Judy
12 Quaboag Valley
Palmer, MA 01069
Chapter: 7
Filing Date: 07/28/11

Maruca, Umberto T.
18 Zuell Hill Road
Monson, MA 01057
Chapter: 7
Filing Date: 07/27/11

Maung, Hla Win
Win, Thaw Dar
43 Kenwood Terrace
Springfield, MA 01108
Chapter: 7
Filing Date: 07/28/11

McCarthy, Cheryl A.
26 Aldrich St.
Belchertown, MA 01007
Chapter: 7
Filing Date: 07/28/11

McIver, Joseph L.
Larson, Lorraine B.
23 Rollins St.
Springfield, MA 01109
Chapter: 7
Filing Date: 07/22/11

Meunier, Jeffrey
Meunier, Catherine
73 Barrett St., Apt. 6
Northampton, MA 01060
Chapter: 7
Filing Date: 07/26/11

Moffat, Bethany Ann
a/k/a Brennan-Moffat, Bethany Ann
51 Prospect St.
South Hadley, MA 01075
Chapter: 7
Filing Date: 07/29/11

Moncrieffe, Lenworth A.
Allamby-Moncrieffe, Debra
PO Box 81173
Springfield, MA 01138
Chapter: 7
Filing Date: 07/29/11

Monteiro, Carolyn M.
a/k/a Crawford, Carolyn M.
100 Harkness Road
Pelham, MA 01002
Chapter: 7
Filing Date: 07/21/11

Nassar, Micah G.
45 Williow St., Apt. 30
Springfield, MA 01103
Chapter: 7
Filing Date: 07/21/11

Paknia, Daniel
19 Eunice Dr.
Longmeadow, MA 01106
Chapter: 7
Filing Date: 07/28/11

Parent, George S.
Parent, Joan C.
Hubbert Place
93 Tanal St., Apt 203
South Hadley, MA 01075
Chapter: 7
Filing Date: 07/20/11

Parente, Joseph M.
Parente, Sandra E.
74 Lawrence Road
Chicopee, MA 01013
Chapter: 13
Filing Date: 07/21/11

Peers, James Henry
Peers, Sheila Mary
633 Bernardston Road
Greenfield, MA 01301
Chapter: 7
Filing Date: 07/29/11

Peloquin, Jeanne M.
17 Highland Ave.
South Hadley, MA 01075
Chapter: 13
Filing Date: 07/29/11

Perez, Dionisio
70 Shumay St., Lot 22
Springfield, MA 01119
Chapter: 7
Filing Date: 07/29/11

Phelps, Charles D.
Phelps, Patricia A.
P.O. Box 437
Southwick, MA 01077
Chapter: 7
Filing Date: 07/28/11

Poirier, Christopher A.
410 Montcalm St.
Chicopee, MA 01020
Chapter: 7
Filing Date: 07/20/11

Polci, Keith
Polci, Carrie A.
a/k/a Touchette, Carrie
653 Main St.
Hampden, MA 01036
Chapter: 7
Filing Date: 07/27/11

RAN Builders
Nelson, Richard A.
17 Mountain St.
Haydenville, MA 01039
Chapter: 7
Filing Date: 07/29/11

Rebeiro, Raymond A.
96 Fisherdick Road
Ware, MA 01082
Chapter: 7
Filing Date: 07/18/11

Redmond, Richard D.
Redmond, Robin A.
41 Dana Hill
P.O. Box 174
Belchertown, MA 01007
Chapter: 7
Filing Date: 07/21/11

Rendon, Marco A.
Rendon, Silvia A.
557 Leadmine Road
Sturbridge, MA 01566
Chapter: 13
Filing Date: 07/29/11

Rivera, Luis A.
1553 Carew St.
Springfield, MA 01104
Chapter: 7
Filing Date: 07/29/11

Roberts, Cheryl R.
14 Pleasant St.
South Deerfield, MA 01373
Chapter: 7
Filing Date: 07/26/11

Roberts, James A.
131 Old Amherst Road
Sunderland, MA 01375
Chapter: 7
Filing Date: 07/26/11

Robitaille, Sara
83 Ingham St.
Chicopee, MA 01013
Chapter: 7
Filing Date: 07/26/11

Roby, Wendell R.
141 Riverboat Village
South Hadley, MA 01075
Chapter: 7
Filing Date: 07/28/11

Rodriguez, Miguel A.
Rodriguez, Rosa M.
23 Wolcott St.
Holyoke, MA 01040
Chapter: 7
Filing Date: 07/29/11

Ryan, Patricia A.
56 Wells Ave.
Chicopee, MA 01020
Chapter: 7
Filing Date: 07/27/11

Ryan, Robert M.
93 Mechanic St.
Shelburne Falls, MA 01370
Chapter: 7
Filing Date: 07/27/11

Santiago, Jacqueline
65 Longwood Ave.
Holyoke, MA 01040
Chapter: 7
Filing Date: 07/21/11

Scagliarini, Albert A.
Scagliarini, Joanne
70 Grant St.
Wilbraham, MA 01095
Chapter: 7
Filing Date: 07/21/11

Sullivan, Kathleen M.
35 South Main St.
South Deerfield, MA 01373
Chapter: 7
Filing Date: 07/26/11

Szyluk, Marc P.
Wales-Szyluk, Rebecca L.
102 Belleclaire Ave.
Longmeadow, MA 01106-1418
Chapter: 7
Filing Date: 07/20/11

The Flower Shop
Jeffrey’s Auto Sales
D’Aurizio, Jeffrey D.
106 Dunham Road
Warren, MA 01083
Chapter: 13
Filing Date: 07/19/11

Theriault, James R.
71 Clark St.
Chicopee, MA 01013
Chapter: 7
Filing Date: 07/27/11

Thirsher, Beverly J.
3 Beacon Dr.
Palmer, MA 01069
Chapter: 7
Filing Date: 07/19/11

Tri-State Cleaning
Krstyen, David J.
Krstyen, Jodylee
17 South St.
Three Rivers, MA 01080
Chapter: 7
Filing Date: 07/29/11

Valcourt, James E.
Valcourt, Cynthia S.
379 West Royalston Road
Athol, MA 01331
Chapter: 7
Filing Date: 07/25/11

Valentin, David
Valentin, Nereida
64 Fordham St.
Springfield, MA 01104
Chapter: 7
Filing Date: 07/20/11

Waldron, Deborah J.
238 Wells St.
Greenfield, MA 01301
Chapter: 7
Filing Date: 07/25/11

Wayte, Natalie J.
51 Elbert Road
Agawam, MA 01001
Chapter: 7
Filing Date: 07/26/11

Whalen, Crystal L.
182 Monson Turnpike Road
Ware, MA 01082
Chapter: 7
Filing Date: 07/16/11

Wilson, Kenneth
44 Louise St.
Springfield, MA 01118
Chapter: 7
Filing Date: 07/21/11

Company Notebook Departments

Paul Robbins Associates Wins International Award
WILBRAHAM — Paul Robbins, owner of Paul Robbins Associates, took home a Silver Award in the 2011 Summit Creative Award competition for his documentary-style video titled Housing First, produced for the Western MA Network to End Homelessness. Robbins previously won a Summit Creative Award in 2008 and again in 2009 for videos he produced for HAP Housing, the region’s housing partnership. The video tells the story of the Housing First initiative in Western Mass., which is designed to help families and individuals avoid homelessness by providing housing and support services, through the eyes of four people helped by the initiative in Hampden, Hampshire, Franklin, and Berkshire counties. The video can be viewed on the network’s blog, westernmasshousingfirst.org. This year’s panel of international judges included a host of creative directors from design agencies around the world, including Brazil, Kuwait, Australia, Denmark, Dubai, Malaysia, Canada, and the U.S.  Entries in 23 creative categories are judged against a stringent set of standards. During the blind judging events (entering company names are withheld), judges search for innovative and creative concepts, strong execution, and the ability to communicate and persuade. This year’s creative competition included entries from companies in 22 countries, including Austria, China, Hong Kong, India, New Zealand, Northern Ireland, the United Arab Emirates, the United Kingdom, Spain, the Netherlands and the U.S. Paul Robbins Associates is a strategic-communications consultancy providing public-relations and marketing planning, design, and execution; crisis communication services; compelling video presentations; Web site design; and blog creation and content management for companies, nonprofit organizations, and policy initiatives.

Bacon Wilson Blog Earns Recognition
SPRINGFIELD — Bacon Wilson, P.C.’s blog, Employment Law Bits, has been nominated as a Top 25 Employment Law Blog by LexisNexis. Employment Law Bits was launched in June 2005, and since then has supplied readers with weekly posts regarding legal issues facing both employees and employers in both text and video format. “We are very pleased to have our work singled out in a sea of about 2 million employment-law blogs,” noted Employment Law Department Chairman Paul Rothschild, Esq. “Our blog demonstrates a six-year commitment to informing employees, employers, and HR managers of changes within the law that affect them, and we intend to continue putting out such information that helps our constituency.” Employment Law Bits can be found at bwlaw.blogs.com. Bacon Wilson has offices in Springfield, Westfield, Northampton, and Amherst, and employs 43 attorneys and 65 paralegals, secretaries, and support staff..

MassMutual Offers New TPA Business Implementation Kit
SPRINGFIELD — MassMutual Retirement Services recently launched its latest version of the Third-Party Administrator (TPA) New Business Implementation Kit, further streamlining the plan installation process and increasing ease of use. The kit provides TPAs with all necessary documents to complete the plan installation process, facilitating each retirement plan’s smooth transition to MassMutual Retirement Services. The enhanced version has been recognized to increase ease of use, by simplifying and grouping related questions and incorporating funding and Web site applications. The incorporation of these applications reduced, on average, four signature requirements, according to Gary Stamborski, vice president of TPA and new business operations. “MassMutual is committed to providing TPAs, advisors, and sponsors with the best plan installation service in the marketplace today,” said Stamborski. “The new kit is one way we are striving to exceed the expectations of everyone involved throughout the plan installation experience.” Stamborski noted that the kit will continue to undergo an annual review to incorporate industry best practices and efficiencies as well as valuable feedback from TPAs, advisors, and sponsors.

Six Flags to Add
Goliath Coaster
AGAWAM — Six Flags New England  announced the addition of Goliath, a suspended, looping, boomerang coaster. New England’s newest coaster will reside in the Crack Axle Canyon section of the park and will make its debut in late spring of 2012. The ride experience will begin when guests are strapped into chairs suspended from the track above; then Goliath sends riders dangling face-down out of the station and up the first tower. Once riders reach the top of the tower, they are dropped into a complete vertical 18-story freefall, reaching speeds of 65 mph before racing head over heels on the outside of a 102-foot-tall vertical loop, followed by a 110-foot-tall butterfly turn before rocketing up the second 19-story tower. “Six Flags New England is thrilled to announce the addition of Goliath to our already-amazing arsenal of rides,” said Jason Freeman, Six Flags New England park president. “This ride delivers pure adrenaline from start to finish and solidifies our commitment to adding high-volume fun for the entire family.” Goliath joins a large lineup of coasters, including Cyclone, Batman the Dark Knight, Mind Eraser, and Bizarro

Court Dockets Departments

The following is a compilation of recent lawsuits involving area businesses and organizations. These are strictly allegations that have yet to be proven in a court of law. Readers are advised to contact the parties listed, or the court, for more information concerning the individual claims.

CHICOPEE DISTRICT COURT
William Leahy v.Wal-Mart Inc.
Allegation: Negligent maintenance of premises causing slip and fall: $45,717.18
Filed: 4/5/11

HAMPDEN SUPERIOR COURT
Cherokee Enterprises v.Northeast Contractors Inc.
Allegation: Breach of contract: $25,000
Filed: 6/6/11

Ernie Hernandez v.Poolman Pool & Spas
Allegation: Negligence in pool installation: $34,194
Filed: 3/30/11

Edward T. Koczur v.Daniel J. O’Connell and Plumb & Mackinnon, P.C.
Allegation: Employment retaliation: $25,000+
Filed: 6/10/11

Pioneer Valley Concrete Services v.
AM Lithography Corp.
Allegation: Non-payment of materials and labor on a construction project: $25,414.50
Filed: 4/15/11

Standard Plating Co. v.Specialty Loose Leaf Inc.
Allegation: Failure to pay for services: $80,850.75
Filed: 4/11

HAMPSHIRE SUPERIOR COURT
Kapiloff’s Glass Inc. v.Ralph’s Blacksmith Shop
Allegation: Breach of contract against subcontractors for labor and materials: $69,733.37
Filed: 7/12/11

NORTHAMPTON DISTRICT COURT
C&S Trucking Inc. v.Northeast Mesa, LLC
Allegation: Breach of contract for failure to pay amounts due: $21,745
Filed: 7/6/11

Nadim Kresmid v.C&S Wholesaler Inc.
Allegation: Plaintiff was run over by a forklift at C&S Wholesaler: $229,815.76
Filed: 6/28/11

Paul Bacon v.Lockwood Construction
Allegation: Breach of contract for failure to pay purchase price: $15,000
Filed: 7/6/11

SPRINGFIELD DISTRICT COURT
Chase Glass & Allied Products Inc. v.Miller Development and US 1 Construction, Inc.
Allegation: Breach of contract for labor and materials on a construction project: $12,591.30
Filed: 6/1/11

Liberty Mutual Fire Insurance Co. v.Mula Materials Corp.
Allegation: Non-payment on two workers’ compensation policies: $11,147.73
Filed: 6/20/11

Meravic Inc. v.Floral Fantasies by Lois Inc.
Allegation: Breach of contract and unjust enrichment: $5,385.20
Filed: 6/17/11

Optimum Building & Inspection Corp. v.Lizotte Glass Inc.
Allegation: Breach of contract for labor and materials on a construction project: $13,198.67
Filed: 6/20/11

The Professional Agency Protective Services v.HP Waterford Inc. and Waterford Hampden, LLC
Allegation: Breach of contract for security services: $14,083.50+
Filed: 6/17/11

WESTFIELD DISTRICT COURT
Western Mass Electric Co. v.Sander Family, LLC
Allegation: Non-payment of utility services: $14,084.79
Filed: 5/17/11

Employment Sections
In Collective Bargaining, Employers Have to Watch What They Say

By FREDERICK L. SULLIVAN, Esq.

The general council for the National Labor Relations Board (NLRB) recently issued guidelines to the agency’s regional offices on prosecuting unfair labor practice charges against employers that refuse to give information to unions during collective bargaining.
Generally, under existing labor law, a union is entitled to information about the bargaining unit employees’ terms and conditions of employment. But when the requested information involves matters outside the bargaining unit, the union bears the burden of showing the relevance of the requested information to the union’s bargaining responsibilities for its unit members.
Additionally, an employer’s statements or proposals during actual negotiations may make financial or other specific and limited information relevant to negotiations — and, thus, information that the union is entitled to request and to receive. For example, employer statements of an ‘inability to pay’ or ‘cannot afford’ will trigger an obligation to provide financial information if the union requests it.
The general counsel stated that there are no magic words required to create the employer’s obligation to provide financial information. Whenever the employer’s statements and action convey an inability to pay, the obligation is established. Thus, claims of economic hardship, business losses, prospect of layoffs, a matter of survival, or a comment such as, “acceptance of the offer would enable the company to retain your jobs and get back in the black,” in the context of the particular bargaining, have been found to amount to a claim of inability to pay that gives rise to an obligation to provide requested financial information.
The general counsel told NLRB regional directors to distinguish between general claims of inability to pay that give rise to financial information obligations and other, more limited employer claims that can be the subject of a union’s demand for verification. Besides inability statements, an employer may make a statement during bargaining that, according to the NLRB, will give rise to an obligation to provide the union with specific requested information.
For example, when an employer claimed a need to be more competitive, the NLRB ordered the employer to provide the union with competitor data, labor costs, and other information relevant to the claim. General counsel said a union is entitled to information tailored to what allows the union to evaluate specific employer assertions made during bargaining.
General counsel instructed the NLRB regions to analytically distinguish between inability to pay and an employer’s obligation to provide information in response to a specific claim by the employer made during negotiations, e.g., an inability to compete.
This year the NLRB ruled that a union is entitled to specific information regarding an employer’s job-bidding practices because the employer had contended in bargaining that its wages and benefits affected the employer’s ability to get and receive job bids. The NLRB ruled that a union is entitled to information that supports or disproves an employer’s representation.
The general counsel is advising the NLRB’s regional offices to pay close attention to an employer’s words used to support the employer’s bargaining position or used as reasons to reject a union’s proposal. The NLRB is entertaining demands that an employer verify whatever it communicates to the union as the reason for the employer’s position.
Employers need to be very deliberate in how they articulate reasons for their bargaining positions. Loose, unthinking statements can be seized upon by a union to demand all sorts of data and information from the employer. Before using references to costs, competition, etc., the employer should determine if it has data to support its claim and whether it will be willing to provide the information to the union. The current NLRB is moving employers toward a position of having to verify statements that in the past may have been considered part of the bargaining banter.
Now, much more than before, with the current NLRB administration, an employer has to develop a plan for each position that it takes on each proposal and counterproposal. Plus, an employer has to calculate how it will describe its positions and how it will respond, in detail, to union questions about the employer’s reasons so as to avoid giving rise to unintended information obligations. The general counsel’s emphasis on this topic and instructions to the NLRB regional offices constitute a move toward greater power in bargaining for union representatives.

Frederick Sullivan is a founding partner with the Springfield-based firm Sullivan, Hayes & Quinn, which represents employers in labor and employment-law matters; (413) 736-4538.