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Steven Schwartz Looks Back at a Lifetime in Law

Steven Schwartz

Steven Schwartz

Steven Schwartz considers himself a lucky person, because he’s spent a career doing exactly what he always wanted.

“Some people, when they’re young, they have a dream of what kind of profession or job they would like to have when they grow up,” he told BusinessWest. If he had forgotten his childhood dreams, he was reminded when his parents were moving and uncovered a paper he had written in the sixth grade at Washington School in Springfield.

“It was a combination of autobiography and future dreams,” Schwartz recalled. “I wrote that I would like to go to Boston University Law School, which I did, and I would like to be a lawyer. When I saw this, I was very surprised because, even while going through law school, I had never expected to become a practicing lawyer, but to be a businessman.

“But,” he quickly added, “I’m so lucky that I decided to practice law, as I’ve had the most wonderful career, and had the pleasure to work with so many fabulous people in this firm, and other law firms, in pursuing my craft.”

Prior to launching the firm that bears his name — Shatz, Schwartz and Fentin, P.C. — he and Stephen Shatz were legal-services attorneys working with a neighborhood program. “We were staff members, but in 1969, we decided to set up our own firm. For about two years, we had another experienced lawyer who joined with us. In January 1971, we established our own firm without him.”

Later that decade, Gary Fentin came on board and would eventually find his name on the door as well.

“At the beginning, we were in general practice,” Schwartz said. “When you start a firm, you want to eat, and you are not too selective in the areas you are going to represent — provided that your lack of experience is not a detriment to the people who come to you with problems. Fortunately, we had many friends who were experienced lawyers who we could call on to hold our hand and give us the guidance we needed to ably represent our clients.”

Eventually, however, the firm garnered more business, to the point where the partners began developing the niche work they most enjoyed.

“Steve Shatz was interested in real-estate development and finance and banking law, and I pursued a career as a business lawyer and an estate planner,” he explained. “Fortunately, after about five years, we could focus on these areas and become specialists in our field. Over the years, we’ve added other practice areas in our firm based on later hires and the interest those lawyers had in particular fields.

“Some of the areas we were engaged in over the years have been eliminated because of changes in tax laws,” he added. “But we have been able to attract people to our firm who are interested in the areas we were interested in, and we’ve expanded those practices substantially. We now have a bankruptcy practice, a tax practice, and a regulatory practice in the area of zoning and land use.”

Today, 13 attorneys specialize in a broad range of business-law work for both for-profit and nonprofit entities, including estate planning and elder law; probate and guardianships; real-estate development, permitting, land use, and zoning; telecommunications siting and permitting; affordable-housing development and finance; corporate and business planning; contract preparation and negotiation; business exit planning; bond financing; bankruptcy; litigation; and licensing.

It’s a different legal world than it was 45 years ago, Schwartz said, and not always for the better. But he can look back at that long-ago school assignment with gratification, recognizing that not everyone actually gets to live out their sixth-grade dreams.

Start to Finish

Schwartz, who graduated from Babson College in 1963 and earned his law degree at BU in 1966, concentrates his practice in the areas of family business planning, mergers and acquisitions, corporate law, and estate planning — a range of specialties that involves representing principals in family business planning, including exit planning; representing individuals and corporations in the purchase and sale of business enterprises; strategic planning for the future of clients’ businesses; and providing advice on financing alternatives through loans and venture capital.

It’s a mouthful, but it basically boils down to helping other people reach their goals like he reached his, and there’s satisfaction in that.

“I’ve always been very interested in business, and many of my clients have included me in discussions related to the future of their business — whether to do an acquisition or not, or how to finance the business’s future,” he explained. “This has been extremely rewarding, as I’ve always taken pleasure in the success of my clients. I also learned that I’m better-positioned to be a lawyer than a manager, which takes many skills which I lack.”

Schwartz’s skill at helping business owners steer their ships has been recognized regularly on annual lists of Super Lawyers and Best Lawyers in America lists.

“It turns out, when you represent a family-owned or closely held business, a basic knowledge — and, really, more than a basic knowledge — of estate planning is necessary to represent their interests,” he explained. “Over the past few years, as many of my clients have dealt with the issue of what to do with their business when they get to retirement age, we’ve been very busy — transitioning into issues of transferring the interests of the family business to the next generation, or establishing employee stock-option plans for the business to be transferred to its employees.”

What economists call ‘Great Transfer’ — a handover of about $12 trillion from those born in the 1920s and 1930s to the Baby Boomers — has been going on for some time. But that figure is expected to be dwarfed by an anticipated $30 trillion in assets that the Boomers will transfer to their heirs over the next 30 to 40 years in the U.S. alone.

For that reason, attorneys who work in business planning are doing so at an intriguing, and busy, time in the country’s history. “Transitioning is a hot topic,” he noted, “mostly for people who own businesses.”

And with some of his clients dating back decades, Schwartz, in some ways, has had a hand in the region’s economic development over the years by helping businesses form, grow, and transition.

Love of the Game

As for Schwartz, he has no plans to transition into retirement, although communication — he’s watched landline phones and faxes give way to smartphones, texts, and e-mail — makes it easier these days to conduct business remotely. “That’s given me the opportunity to work from a different place and not retire, and still be effective at my craft.”

What makes him effective, he told BusinessWest, isn’t just knowledge and almost five decades of experience, but also a sincere love for his calling.

When he started practicing, he said, “I always felt that lawyers were interested in making a living, but their love of what they did was more important to them than the financial rewards. Today — as in many fields — the fact that there are so many lawyers means more financial pressures, and that makes the business end of the practice more important.”

Which leads to developments that confound the old-school side of Schwartz, even as his own firm has acquiesced to the times.

“I cannot remember any law firms back then having a marketing staff on board, or hiring outside agencies to service the law firm in that capacity,” he said. “I think a lot of it has to do with technology. In the early days, our new clients would come from referrals from bankers and insurance agents. Today, we get referrals for new clients from media advertising, public relations, public seminars, social media — and still some traditional referral sources.”

He even took a self-deprecating swipe at his own attire, which today involved a turtleneck and sport jacket. “That’s one substantial change,” he said. “I would never come to the office without a jacket or tie. That wouldn’t have been the case in the ’60s.”

Plenty has changed since then, of course, and many companies Schwartz helped off the ground in those early days have closed or transitioned to new owners — or, in many cases, are still growing, still contributing to business life in the Pioneer Valley.

“A lot of my clients are older,” he said, “and at some point, I’ll be dealing with their estates, which is necessary but very sad for me. I have clients in their 90s still working.”

Joseph Bednar can be reached at [email protected]

Departments People on the Move

John Howland

John Howland

Greenfield Savings Bank recently announced that John Howland has been chosen to succeed Rebecca Caplice as the next president and CEO of the bank and its holding company, GSB, MHC. Howland was elected at the bank’s annual meeting of corporators on March 18. Howland served as president of two banks prior to joining Greenfield Savings, most recently the First Bank of Greenwich, based in Greenwich, Conn. He has worked in the financial-services field his entire career, and holds a bachelor’s degree from Bowdoin College and a juris doctor degree from the University of Maine School of Law. “John brings a broad range of experience from both banking and the financial-services sector,” said Ed Margola, chairman of the board. “His commitment to community, management style, and personality are consistent with Greenfield Savings Bank’s philosophy and goals.” Added Howland, “I am honored to have been selected to serve as the president and CEO of this extraordinary institution. Becky Caplice has done an amazing job as the CEO. I’m stepping into a position with a well-run organization led by a strong senior management team and welcoming employees.” Howland, 50, notes that he plans to build on the strong foundation that Caplice built over her 24-year tenure at the bank. Although she is stepping down from the day-to-day operation of Greenfield Savings, Caplice will continue to serve as a director of the bank.
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Monson Savings Bank recently announced the election of five new corporators who are advisors to the bank, representing the communities the bank serves. They also possess certain governing functions, including the election of the bank’s president. Monson Savings has 55 corporators, including the five elected at the bank’s annual meeting on March 4:
Louis Abbate, president emeritus, Willie Ross School for the Deaf, Longmeadow;
Mark Borsari, president, Sanderson MacLeod, Palmer;
Joseph Lawler, benefits consultant, the Gaudreau Group, Wilbraham;
Roy St. George, vice president, Moulton Insurance Agency Inc., Ware; and
Julie Quink, managing principal, Burkhart, Pizzanelli, P.C., West Springfield.
“We’re extremely fortunate to have these folks join our team,” said Steve Lowell, president of Monson Savings Bank. “We rely on our corporators to keep us in touch with the needs of our communities, provide invaluable insight into our operations, and also to help us spread the word of all that we have to offer. Our corporators are leaders in the communities we serve, they are highly engaged with us, and we very much appreciate their involvement.”
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David Griffin Jr.

David Griffin Jr.

The Dowd Agencies announced that Account Executive David Griffin Jr. has received the Certified Insurance Counselors (CIC) designation. This accomplishment is not mandated for the insurance industry, but provides an extensive knowledge base to benefit consumers. “Prestigious designations like CIC are essential if you want to be considered among the leaders in our industry,” said John Dowd Jr., president and CEO of the Dowd Agencies. “It shows a true commitment to professionalism and excellence in the business of insurance sales. David is a rising star here in the Pioneer Valley business community, and we are proud of his accomplishments.” The CIC program includes 20 hours of rigorous coursework for each of the five industry categories: personal insurance lines, commercial casualty insurance, commercial property insurance, life and health insurance, and agency management. Griffin works in the Holyoke office of the Dowd Agencies. Since joining the firm in 2009, he has grown in his role and now assists the leadership team. He began his career in the insurance industry as a property and casualty underwriter for Liberty Mutual, where he supported the company in Schaumburg, Ill. and Charlotte, N.C., before joining the Dowd Agencies. He is a 2007 graduate of Bentley University, where he earned a degree in finance. Additionally, Griffin supports the Holyoke Chamber of Commerce and volunteers on the boards of directors for the Holyoke Rotary Club, the Sisters of Providence Health System, and Wistariahurst.
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Samantha Coulter

Samantha Coulter

Samantha Coulter recently accepted the role of assistant director of Sales and Marketing in the Event Service and Summer Program Office at Hampshire College. She is responsible for bringing in external clients for social, corporate, and summer events. Her previous experience includes working with trade-show sales, where she covered the entire U.S. as her territory, handling the marketing, advertising, and sales for a Connecticut-based banquet facility and being the social-catering sales manager for a Massachusetts hotel with more than 300 overnight rooms, 20 meeting rooms, and a large ballroom.
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Jack Ferriter

Jack Ferriter

At its March annual meeting, the board of trustees of the Massachusetts Bar Foundation (MBF) unanimously selected Attorney Jack Ferriter as a member of the board of trustees for a four-year term. The board meets in Boston and is comprised of judges and lawyers from across the Commonwealth. Ferriter is a business and estate attorney at Ferriter Law in Holyoke. He has been a fellow of the MBF for 12 years and has served on the grant-review committee for the last 10 years. The MBF represents the commitment of lawyers and judges in Massachusetts to improve the administration of justice, promote an understanding of the law, and ensure equal access to the legal system for all residents of the Commonwealth, particularly those most vulnerable. He recently received the Distinguished Advisor in Philanthropy Award from the Community Foundation and has served as campaign chair and board chair of the United Way of Pioneer Valley, among many other leadership positions. Ferriter has also been recognized by the YMCA, the Saint Patrick Committee, and the Northeast Public Power Assoc. He is a graduate of the College of the Holy Cross, where he was a member of the President’s Council, and Western New England University School of Law, where he served on the Law Review Editorial Board.
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Keith Tatlock of New England Financial Group, an office of MetLife and a part of the MetLife Premier Client Group, has been authorized by the Certified Financial Planner Board of Standards Inc. to use the certification marks ‘CFP’ and ‘certified financial planner practitioner’ in accordance with CFP Board certification and renewal requirements. Tatlock met the rigorous experience and ethical requirements, completed financial-planning coursework, and passed the CFP certification examination. He has also agreed to meet ongoing continuing-education requirements and to uphold the CFP Board’s Code of Ethics and Professional Responsibility and Financial Planning Practice Standards. Tatlock has 10 years of experience in the financial-services sector. He is a graduate of Westfield State University and holds securities series 7 and series 63 as well as life- and health-insurance licenses. He is a member of the Estate Planning Council of Hampden County, the Financial Planning Assoc. of Massachusetts, and Business Networking International. He is also currently a major in the Massachusetts Air National Guard at the 104th Fighter Wing in Westfield.

Daily News

EAST LONGMEADOW — Keith Tatlock of New England Financial Group, an office of MetLife and a part of the MetLife Premier Client Group, has been authorized by the Certified Financial Planner Board of Standards Inc. to use the certification marks ‘CFP’ and ‘certified financial planner practitioner’ in accordance with CFP Board certification and renewal requirements.

Tatlock met the rigorous experience and ethical requirements, completed financial-planning coursework, and passed the CFP certification examination. He has also agreed to meet ongoing continuing-education requirements and to uphold the CFP Board’s Code of Ethics and Professional Responsibility and Financial Planning Practice Standards.

Tatlock has 10 years of experience in the financial-services sector. He is a graduate of Westfield State University and holds securities series 7 and series 63 as well as life- and health-insurance licenses. He is a member of the Estate Planning Council of Hampden County, the Financial Planning Assoc. of Massachusetts, and Business Networking International. He is also currently a major in the Massachusetts Air National Guard at the 104th Fighter Wing in Westfield.

Departments People on the Move

Robinson Donovan, P.C., announced the promotion of two attorneys to Partner: Jeffrey Trapani, Esq. and Michael Simolo, Esq.

Jeffrey Trapani

Jeffrey Trapani

Mike Simolo

Mike Simolo

Trapani, who joined the firm in 2007, concentrates in civil litigation, including insurance defense, employment law, municipal liability, business litigation, and professional malpractice. He also represents landlords in summary-process actions and housing-discrimination claims, and insurance companies in unfair-settlement claims and coverage issues. “Jeff is highly deserving of this designation,” said Nancy Pelletier, Esq., head of the Litigation Department at Robinson Donovan. “His expertise in civil litigation — both in the courtroom as well as in mediations and arbitrations — is a true asset to our firm.”
Simolo, who joined the firm in 2009 and specializes in corporate and business counseling, estate planning, and litigation, plays a number of roles at Robinson Donovan, including supervising the organized transfer of wealth from clients to their beneficiaries. “Michael has deep knowledge of our shared practice areas and is a constant source of insight,” said Jeffrey Roberts, Esq., managing partner at Robinson Donovan. “He forms great relationships with his clients, getting to know their circumstances and helping them develop the kind of foresight that is beneficial for them in the long run.”
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Monson Savings Bank recently announced three promotions:
Robert Chateauneuf

Robert Chateauneuf

Corinne Sawyer

Corinne Sawyer

Robert Chateauneuf has been promoted to Vice President, Commercial Loan Officer. He joined Monson Savings Bank in 2012 as assistant vice president and is a key member of the bank’s commercial-lending team. He possesses indepth knowledge of the Western Mass. small-business marketplace and is a trusted advisor to business customers. He is a member of the 2014 class of BusinessWest’s 40 Under Forty, and is a graduate of UMass Amherst;
Corinne Sawyer has been promoted to Vice President, Business Development Officer. She joined Monson Savings Bank in 2001 and was promoted to assistant vice president in 2007. She works with the bank’s business customers to optimize cash flow, financial workflow, and efficiency using the bank’s deposit, cash-management, and eBanking products. She serves on the board of directors of the East of the River Five Town Chamber of Commerce and is a graduate of Elms College;
Dodie Carpentier

Dodie Carpentier

Dodie Carpentier has been promoted to Human Resources Officer. She joined Monson Savings Bank in 2006 as assistant branch manager and was promoted to branch manager in 2008. In 2012 she assumed a dual role as branch manager and education coordinator. With her growing interest in training and HR, she obtained certification in Supervision in Banking and Human Resources Management from the Center for Financial Training. She was awarded the position of human resources officer after an extensive search to replace her predecessor, Elaine Grimaldi, who retired last year.
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Matthew Boilard

Matthew Boilard

The local, family-owned-and-operated supplier of building supplies A. Boilard Sons Inc., announced that Matthew Boilard has joined the family business. His appointment as Sales Associate continues a legacy of family leadership, now in its fourth generation. “This company has always been a part of my life, and I look forward to adding my own outside perspective to the business,” he said. “I’m proud to have an opportunity to be part of a family business, and my goals are to grow the business and look for new opportunities to help it succeed.” Boilard is a 2011 graduate of Bentley University, where he earned a bachelor’s degree in corporate finance and accounting.
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Jewish Geriatric Services has named Anne Thomas Vice President of Residential Services and Administrator of the Leavitt Family Jewish Home. Thomas brings more than 25 years of diverse experience in elder healthcare to this position. She will be responsible for the day-to-day management of the Joint Commission-accredited, 200-bed, long-term-care and short-term-rehabilitation facility located in Longmeadow, and will also oversee management at Ruth’s House Assisted Living and Genesis House. Before joining the nursing home, Thomas served as the executive director and administrator of Hebrew Senior Life in Dedham, the largest provider of elder care in the Boston metropolitan area. In this role, she oversaw the day-to-day operations of more than 500 employees and 268 residents and their families, and was responsible for all aspects of financial and clinical outcomes. She also spearheaded the opening of a state-of-the-art healthcare center in the small-house model of care, which honors resident choice and quality of life. Prior to this, Thomas served as vice president/assistant administrator of Schervier Nursing Care Center, a member of the Bon Secours Health Care system, in Riverdale, N.Y.; and director of Chelsea Adult Day Health Care Center in New York City. Thomas is a member of Leading Age Massachusetts, the American College of Nursing Home Administrators, and the Assoc. of Health Care Executives. She holds a master’s degree in social work from Hunter College in New York, and a bachelor’s degree in social work from Providence College in Rhode Island. She is licensed as a nursing-home administrator and social worker, and is certified as a yoga instructor.
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Dr. Holly Michaelson

Dr. Holly Michaelson

Dr. Holly Michaelson of Cooley Dickinson Medical Group General Surgical Care was among 1,640 initiates from around the world who recently became fellows of the American College of Surgeons (FACS). Michaelson received a medical doctorate from Temple University Medical School and completed a general surgical residency at Drexel University College of Medicine. She earned board certification from the American Board of Surgery in 2005, and is the director of minimally invasive and robotic surgery at Cooley Dickinson Hospital. Michaelson has a strong professional interest in advanced minimally invasive procedures, particularly surgeries of the colon and gastrointestinal tract as well as breast surgery. She holds membership in the Alpha Omega Alpha Honor Medical Society. The American College of Surgeons honored new initiates during its convocation ceremony at the college’s 2014 annual Clinical Congress in San Francisco. By meeting the college’s stringent membership requirements, fellows of the college earn the right to use the designation FACS (Fellow, American College of Surgeons) after their names. An applicant for fellowship must be a graduate of an approved medical school; must have completed advanced training in one of the 14 surgical specialties recognized by the college; must possess certification by an American surgical specialty board or its Canadian equivalent; and must have been in practice for at least one year at the time of his or her application. Before admission into fellowship, the surgeon must further demonstrate ethical fitness and professional proficiency, and his or her acceptance as a fellow of the college must be approved by three-fourths of its board of regents. The American College of Surgeons is a scientific and educational organization of surgeons that was founded in 1913 to raise the standards of surgical practice and to improve the quality of care for the surgical patient.
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The Gray House inducted Teresa Spaziani to a three-year term on its board of directors at its January board meeting. Also elected were four new officers for one-year terms:
Michael Walsh, President;
David Chase, Vice President;
Paul Mitus, Treasurer; and
Candace Pereira, Secretary.
Spaziani is a quality-assurance manager at the Children’s Study Home in Springfield. She has held that position since February 2014. Previously, she was its community relations and outreach manager. Spaziani holds a bachelor’s degree in business administration from Western New England University, graduating magna cum laude in 2012. Walsh was the current board president and was re-elected for another one-year term. He is an adjunct instructor in Political Science at Westfield State University and a consultant and legal advisor at MIRA Associates. Chase has more than 20 years of banking experience. He is a vice president and commercial lender at Hampden Bank in Springfield. Mitus previously served as vice president. He has 25 years of banking experience and is currently a portfolio manager at Hampden Bank. Pereira has more than 10 years of banking experience. She is a commercial-portfolio loan officer for Farmington Bank in West Springfield. The Gray House is a small, neighborhood human-service agency located at 22 Sheldon St. in the North End of Springfield. Its mission is to help neighbors facing hardships to meet their immediate and transitional needs by providing food, clothing, and educational services in a safe, positive environment.
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The American Assoc. of Community Colleges has selected HCC professor emerita, alumna, and major donor Elaine Marieb for its 2015 Outstanding Alumni awards. Marieb taught anatomy and physiology at Holyoke Community College for 25 years after receiving her Ph.D. in zoology from UMass. While teaching, she enrolled in HCC’s Registered Nursing program, earning her associate degree. Her teaching and education led her to write a series of anatomy and physiology textbooks that have gone on to become international bestsellers. Last year, Marieb donated $1 million toward HCC’s Building Healthy Communities fund-raising campaign, which is supporting two building projects at the college, a new Center for Health Education on Jarvis Avenue, and the Center for Life Sciences on campus. The AACC award recognizes community-college alumni for their career achievements, philanthropic contributions, and inspirational impact.

Law Sections
Law Helps the Disabled Gain Greater Control of Their Financial Lives

By HYMAN G. DARLING, Esq.

Hyman G. Darling

Hyman G. Darling

The House and Senate, together with President Obama, recently passed the ABLE (Achieving a Better Life Experience) Act of 2014.

This new law will allow a disabled individual to establish a tax-free savings account while preserving government benefits. The ABLE savings account is modeled after the so-called 529 College Savings Plan, where funds are contributed on an annual basis, and the income earned is free from tax.

ABLE accounts allow the beneficiary to contribute $14,000 per year, provided the account balance does not exceed $100,000. Based on current tax rates, income-tax savings are minimal. The appeal and protection of the new law is that the individual can have a savings account without jeopardizing Social Security, Medicaid, and other benefits.

Unlike conventional savings accounts, all funds in an ABLE account are subject to payback, meaning that, if the ABLE account’s beneficiary passes away, then the state is entitled to reclaim benefits paid, up to the amount of the account at death. The intention, therefore, is that the funds will be spent on the individual’s needs and expenses, and not saved for a rainy day.

If a disabled person receives a lump sum — for example from an inheritance, divorce settlement, tort injury, retroactive Social Security Benefits, etc. — up to $14,000 may be contributed to an ABLE account without affecting other benefits. In this way, the ABLE account may eliminate the need to set up a special-needs trust or contribute the funds to a pooled trust.

The disabled individuals who will benefit most from the ABLE Act of 2014 are primarily those who do not have significant assets. A number of disabled people may also have ‘third-party’ special-needs trusts, which do not require payback. In this way, trust funds can be preserved for other beneficiaries, while ABLE account funds may be used only for the ongoing needs of the disabled person. ABLE account funds may be used for education, healthcare, transportation, and housing, among other expenses. ABLE accounts will have no impact on Medicaid eligibility.

Many worthy organizations worked for the passage of this bill, including the National Academy of Elder Law Attorneys, the Special Needs Alliance, and the National Down Syndrome Society. The ABLE Act, however, does contain some significant restrictions, including the provision that the disability must have been present before age 26. The act, nevertheless, was passed with overwhelming support from both Democrats and Republicans. The House passed it with a vote of 404-17, and the Senate approved the bill by a vote of 76-16. President Obama signed the bill into law before leaving for the 2014 winter holidays.

Disabled persons can start setting up ABLE accounts in 2015, if they can find a bank, broker, or agency to establish the account. While the ABLE Act changes federal law to allow for the savings accounts, each state must now create its own regulations. At this time, it is anticipated that the same banks or brokerage firms who offer 529 College Savings Plans are likely to offer the new ABLE accounts as well.

Living with a disability can be both time-consuming and expensive. There are approximately 58 million individuals with disabilities in the U.S. Given its restrictions, the ABLE Act of 2014 will affect a relatively small portion of those individuals and their families. The act is, however, an important step toward disabled individuals gaining greater control of their financial lives.


Attorney Hyman G. Darling is chair of Bacon Wilson, P.C.’s Estate Planning and Elder Law departments. His areas of expertise include all areas of estate planning, probate, and elder law. He is a frequent lecturer on various estate-planning and elder-law topics at local and national levels; (413) 781-0560; [email protected]

Daily News

NORTHAMPTON — Gove Law Office is proud to announce that Attorney Michael Gove has recently been certified by the National Assoc. of Development Companies in regard to business-loan programs under by the U.S. Small Business Administration (SBA), including the Section 504 loan program.

In existence since 1981, NADCO is the trade organization for certified development companies of the Small Business Administration and other lenders delivering SBA loans. Its training courses cover SBA loan programs and ensure that CDCs, lenders, and attorneys are well-versed in SBA regulations, allowing for an effective and efficient loan process.

Gove is the owner of the Gove Law Office, a law firm with offices in Northampton and Ludlow, which concentrates in business representation, commercial lending, residential and commercial real estate, estate planning, bankruptcy, and personal injury.

Daily News

SPRINGFIELD — Robinson Donovan, P.C., announced the promotion of two attorneys to partner: Jeffrey Trapani, Esq. and Michael Simolo, Esq.

Trapani concentrates in civil litigation, including insurance defense, employment law, municipal liability, business litigation, and professional malpractice. He also represents landlords in summary-process actions and housing-discrimination claims, and insurance companies in unfair-settlement claims and coverage issues.

“Jeff is highly deserving of this designation,” said Nancy Pelletier, Esq., head of the Litigation Department at Robinson Donovan. “His expertise in civil litigation — both in the courtroom as well as in mediations and arbitrations — is a true asset to our firm.”

Simolo, who specializes in corporate and business counseling, estate planning, and litigation, plays a number of roles at Robinson Donovan, including supervising the organized transfer of wealth from clients to their beneficiaries.

“Michael has deep knowledge of our shared practice areas and is a constant source of insight,” said Jeffrey Roberts, Esq., managing partner at Robinson Donovan. “He forms great relationships with his clients, getting to know their circumstances and helping them develop the kind of foresight that is beneficial for them in the long run.”

Simolo joined the firm in 2009, and Trapani in 2007.

Law Sections
Now Is the Time to Review Documents and Create an Action Plan

By LISA L. HALBERT, Esq.

Lisa L. Halbert

Lisa L. Halbert

As the end of 2014 approaches, articles are published that recap the year’s events (“the best of…,” “the worst of…”), or that encourage changes in behavior (how-tos) for 2015. Among that genre are the top 100 videos, 10 most influential people, and my perennial favorite, “how to lose that first 10 (or 50) pounds this year.”

In this respect, the field of elder law and estate planning is not terribly different. The new-year celebration is an opportunity to review legal documents and consider an action plan for estate-planning needs during the coming year.

Estate-planning documents need to be reviewed at least every five years and also upon major life events, to make sure they continue to be relevant. Even attorneys can neglect this periodic review, and as this article is written, I am reminded to pull out my own documents and confirm that my wishes are properly reflected. As for those who do not yet have documents, read below for the potentially serious consequences of not having documents in place.

What follows is a list of estate-planning documents, action steps, and paperwork to consider, and advice for the coming year.

Prepare a Comprehensive List of Assets

Make this less daunting by doing it in stages. When next balancing your checking account, before you get up from your desk, start an asset list and add all bank accounts and possibly real estate. Then set a time to consider what you hold in securities, retirement funds, insurances (life or disability), annuities, business valuations, and tangible personal property, such as art, furniture, and jewelry. Make a column and indicate who owns the asset, whether it is held in your name alone or jointly with another. See the section about beneficiary designations for further information.

This list should also include any assets held in a trust. Sharing this list with your estate-planning attorney is a good beginning point. Understand that, after your estate plan is fully developed, the titling of your assets may change to accommodate the plan.

Durable Power of Attorney

The DPA allows you to appoint people to assist with financial management of assets in your name while you are alive. The person who creates or grants the power is referred to as the ‘principal,’ while the person who is appointed to act on behalf of another is sometimes referred to as the ‘attorney-in-fact’ (AIF). The principal gets to determine the amount of authority to grant the AIF, with the exact terms set forth in the DPA. The benefit to a DPA is that you, not a court, choose who can have access to your financial information. A DPA can allow the AIF to access your assets even though you are fully capable of thinking and acting for yourself (for example, as a convenience for you while away on vacation), or it can be written to allow access only if and when you start to fail mentally.

A DPA does not change the ownership of any asset or account. It merely allows another to act as your fiduciary — to step into your shoes and make decisions as your agent. If an asset is owned by you alone, then at your death, the authority of the AIF terminates and the asset then goes through your will, unless there is a beneficiary designation attached to it.

Whether a copy of the DPA is immediately provided to your appointees or held to be distributed at a later time is a discussion to have with your attorney. Remember, if no one knows about it, or you fall ill and cannot communicate where the document is located, court action might still result.

The issue always comes up about whom to appoint and how many to serve at any one time. Should it be one person, or two people serving together? And if two serve, do they need to act together, or may they act unilaterally? From a purely administrative perspective, it is easiest to identify one person to act alone. But in families where there may be friction, or differing skills in terms of money management, then appointing two people to act may be the best choice for that particular family.

Decisions about whether to require two signatures or one are made by the principal after considering the benefits and burdens of both choices.

If a DPA does not exist or cannot be located, and you are unable to manage your financial affairs, then without a DPA in place the family may find itself needing to go to court to obtain a conservatorship over the accounts. In the alternative, the matter might linger and not be addressed in a timely manner. For example, through oversight, a deadline may be missed to pay a premium for life or disability insurance, causing the policy to lapse. Either way, the financial consequence could be much greater than the cost associated with having the document prepared and gaining control of who has access to the accounts.

Healthcare Proxy

Review your HCP to confirm that it identifies those you would want making healthcare decisions for you if and when you can no longer make or communicate them on your own. List appointees to serve in consecutive order, and make it long enough so that it stands the test of time. Discuss the prudence of additional provisions. For example, do certain religious beliefs impact healthcare decisions, and how should they be articulated? Would you allow certain drugs to be administered that might otherwise require court approval? Do you want your healthcare agent to choose a nursing home for you if it becomes necessary?

Once signed, provide your HCP to your healthcare providers and other physicians and hospitals. Some people keep a copy on the refrigerator, in the car, in their luggage, or with other important papers. And, of course, provide a copy of your HCP to those you have appointed as decision makers.

Remember, an HCP is not a medical release that allows an appointee to look into your private medical records or make changes to current treatments. Rather, a physician or certain nurses must invoke the HCP when you are no longer able to make informed decisions about your healthcare, or cannot communicate them. And just because the HCP is invoked does not necessarily mean that you do not have capacity to handle your own finances or manage other contracts.

If you have a surgical procedure, remember to bring a copy of your HCP with you, or ask the facility if you can e-mail a copy for their records. Many medical facilities provide a boilerplate form for completion prior to a procedure. Patients then dutifully fill it in, not necessarily realizing that this new form will revoke a previously signed HCP. It is always better to supply a doctor or hospital with your own HCP document, which will likely be a more considered and thorough document than the hospital’s standard form.

Without an HCP, if healthcare decisions need to be made for you, a court will appoint a guardian. This process takes time and costs money, and you may no longer get to control who is appointed to serve. The benefit of an HCP is that you get to choose those individuals you trust to make decisions for you as you would want for yourself, as opposed to having a court choose.

Massachusetts Medical Orders for Life-sustaining Treatment

The MOLST is a relatively new medical form and not a legal form. It is intended to be used by patients of any age who suffer from an advanced illness. It addresses current medical orders about life-sustaining treatment(s). It involves the medical provider/clinician and the patient, and it is effective as of the time of signing. It serves a different purpose than a HCP. Those with advanced illness or the loved ones of those same people are encouraged to discuss a MOLST with their clinician, or visit molst-ma.org.

Nursing Homes and Long-term-care Facilities

This is one of those cautionary tales that cannot be ignored. Too many times in 2014, clients have come in to ask for assistance in dealing with a collection issue concerning a loved one in an assisted-living residence, nursing home, or similar facility. For example, Barney Rubble arrives in the office stating that an assisted-living facility is looking to collect against his own assets to pay for his friend Fred Flintstone’s stay. It seems that the insurance that might have covered the experience had a glitch and is not paying.

Barney is Fred’s trusted friend and is appointed as Fred’s healthcare agent and AIF. On Fred’s application for admission to the facility, Barney signed as the ‘responsible party,’ because he felt that, since he was helping his friend Fred, he was therefore responsible to make sure Fred’s bills were paid. Although Barney was well-intentioned, in most cases, he missed the mark. While he is the AIF, it is only with respect to using Fred’s funds. Barney never intended to promise to use his own funds.

Before signing any paperwork, slow down and carefully read the application. ‘Responsible party’ frequently means that the person signing is actually financially responsible for the person who is going into the facility. Therefore, the proper way to have completed this area of the form so as to insulate Barney’s assets was: ‘Fred Flintstone by Barney Rubble, his AIF.’ Otherwise, Barney may be setting himself up for the facility to come after his own assets, in addition to Fred’s.

Last Will and Testament

A last will and testament controls assets that are held in your name alone without a designated beneficiary, at your time of death. These are the only assets that go through the probate process. Your will is a road map as to whom you would like to receive your probate assets, so long as it is not illegal.

It can also provide for forgiveness of debt or allow someone temporary use of an asset (such as living in a home until X age, or Y event occurs). Generally, a will allows you to control and determine who inherits your estate at your death. (A surviving spouse and minor children, however, do have certain statutory rights that take priority over the terms of the will, even if you intended to try to disinherit the spouse and/or child.)

When you die, the Mass. Uniform Probate Code (MUPC) controls the probate process. The MUPC is intended to expedite the process and no longer requires as much court intervention or oversight, although court supervision is available where appropriate. For those with new probate matters, be aware that, as of the end of October, a new rule was issued that requires seven days’ notice must be given to the Division of MassHealth before a petition for probate is filed with the court.

While this usually will not pose a problem, compliance is required. Because the MUPC is still relatively new, attorneys continue to identify nuanced changes relative to how the rules are to be implemented. And while the law was intended to be user-friendly and more streamlined, another caution is to seek legal counsel, especially where a decedent dies owning real estate.

If you pass away without a will (referred to as dying ‘intestate’), state law dictates how your assets get distributed. Under the MUPC, if you die intestate and are survived by your spouse and children of both you and your spouse (whether biological or adopted), then your spouse will receive your entire estate, without any portion specifically allocated to the children of the relationship. If there are stepchildren (on the side of the decedent or the spouse), then a different distribution is dictated.

Under the MUPC, your spouse has priority to serve as the personal representative (formerly executor) for your intestate estate. The statute, however, provides that, if your spouse does not want to accept the position, he or she may designate someone else to act, effectively skipping over an adult child who might have anticipated taking on that role. So, while you might not think you have enough assets to have a will prepared, having control and choosing the beneficiaries is likely the best route to go in case that late-bought lottery ticket is found, or a family member inadvertently left you as a beneficiary.

A will can also have some significance prior to your death. During your lifetime, if you become incapacitated and another is put in charge of your assets and financial management, there may be occasions where gifts are appropriate. The AIF or conservator can look to your will in order to figure out who or what entities are most dear to you and help implement some of those dispositions even before you pass away. The will, therefore, may offer some guidance even during your lifetime.

Trust-based Planning

Depending upon your assets, intended beneficiaries, and other information, a trust might be a better option to accomplish your preferred distributions than a will. A trust is a document with three major players — the person who creates it (you, also known as the grantor), the trustee (who could be you and/or others and is the one who actually administers or managers the assets), and the beneficiaries (who could be you and/or others who receive a benefit under the trust). The trust document provides direction as to how you want your assets (and debt) managed, invested, and distributed. It is especially useful if there are minor beneficiaries and you want to know that instructions are followed long-term, or where another needs some long-term financial assistance or management (such as a special or supplementary needs trust.)

This year, irrevocable trusts have become a topic of much discussion among elder-planning attorneys. Irrevocable trusts have been used by elder-planning attorneys as one way to provide the elder ‘income only,’ but save the principal for others. When created, counsel and clients knew that income-only trusts would leave the income exposed and in the sights of MassHealth, and available to pay for care.

This past year, however, MassHealth more frequently required that the principal also be made available to pay for the elder’s care. MassHealth’s position seems based on an interpretation of text that might allow for the trustee to alter or exchange assets within the trust. While there is some myopic interpretation which, when taken out of context, might allow for an elder to receive what was formerly characterized as principal, when considered in total, most of these irrevocable trusts do not allow for such dispositions.

The legal battle continues to heat up, and for the immediate future, an irrevocable income-only trust, where a MassHealth application might someday be required, should be approached with extreme caution.

Beneficiary Designations

Review beneficiary designations on your various accounts to confirm that they remain current and in line with your overall estate plan. Types of assets that frequently carry opportunities for beneficiary designations include insurance, annuity, retirement accounts, and some brokerage accounts (accounts that hold securities and other investments).

Designating a beneficiary completely avoids the asset going through probate, and there may be some income-tax advantages to naming a direct beneficiary. Most people, however, forget that the first-named beneficiary might not outlive them, and do not properly name a contingent beneficiary. Also, if your estate plan is premised on having assets go through your probate estate, but the designations are not changed, then your plan may be defeated.

An estate plan, once completed, may use a blend of assets that are directed to specific beneficiaries via designation, as well as assets that go through probate or a trust. Retirement assets may have a better income-tax benefit if directed to specific individuals or charities (especially if you are looking to save an income-tax bite to the estate), while life insurances might be more appropriate to go through probate. Each client situation is different.

The MUPC effectively revokes certain beneficiary designations to a prior spouse. Therefore, if you are divorced and yet still intend for your ex-spouse to receive assets via a beneficiary designation that has not been changed since the divorce, revisit the designation.

Further, there are many insurance companies that do not yet respect the MUPC and stand by their own rules stating that, where a spouse is named as a beneficiary, even after a divorce the prior designation stands. So, even if your separation agreement holds that the ex-spouse is not a beneficiary, some companies ignore that text. Rather than cause your family unnecessary angst, it is best to affirmatively confirm or change beneficiary designations after a divorce is finalized.

Same-sex Spouses

A year ago, significant ink was used getting the word out that same-sex spouses could qualify for spousal benefits in Massachusetts and under the federal law. While not exactly breaking news, spouses (including same-sex) are once again encouraged to review all financial aspects that might impact their married life. For planning purposes, this impacts your federal income taxes, Social Security benefits, FMLA, and health-insurance coverage.

Retirement benefits from a qualified retirement plan will be required to allow the surviving spouse of a married couple, whether same-sex or not, to withdraw the funds over the surviving spouse’s lifetime. IRAs that allow a spouse to roll over inherited assets into his or her own IRA are now allowed. There are more than 1,000 federal benefits that may be impacted by this ruling. Check beneficiary designations as well as federal tax withholding. By now it should be old news, but I will remind you that same-sex spouses may file joint income-tax returns.

From an estate-planning perspective, we are in the second year that same-sex couples can take advantage of the unlimited marital exemption to transfer assets between spouses during life, as well as at death. For high-wealth couples, ‘portability’ of the estate-tax exemption at the death of the first spouse to a surviving spouse is now allowed. With an estate-tax exemption currently at $5.34 million per spouse (and $5.43 million for 2015), this allows a same-sex married couple to have a combined $10.68 million ($10.86 million for 2015) estate-tax exemption.

While this may not currently impact you, if the surviving spouse wins a large lottery ticket, or comes into money for any other reason even after the first spouse’s death, having elected portability may result in a significant estate-tax savings.

Do-not-resuscitate Order

A DNR is not prepared by your attorney. It is available to be signed in your physician’s office, and it states that, if your heart stops, you do not want extraordinary measures taken to restart it. A DNR is not interpreted to mean that you want to be taken off of medical machinery (and be allowed to die) if you are being kept alive only by such mechanical devices.

Passwords

Regrettably, I am electronically challenged. So, the best advice I can offer is that you need to figure out an appropriate way to track all of your passwords and user ID information, and consider how to leave this information so that your attorney-in-fact or personal representative can access it in the future. There is an old-school view, which is to write it all down and keep it in one place, and there are those who use the cloud or other programs.

Either way, while you still have capacity, think about and organize the information. From experience, the list should include bank accounts, ATM cards, brokerage access, credit and other loans, and even health-related information. Document the answers to applicable security questions.

From a practical perspective, it is frequently very hard for your AIF to establish online access; it is much easier to continue access which you have established. Yet, where many AIFs do not live proximate to the principal, online access is the best solution. So before your memory fades, or an unexpected accident arises, consider whether you want to figure out a solution that makes it much easier for those who might have to assist you.

Important Papers

Organize a filing system for important papers. Whether alphabetical or by category (bank papers, insurance, etc.), consider putting all important papers in one place. Documents to be retained include Social Security cards, copies of birth certificates, and legal documents (will, trust, HCP, DPA, marriage license or divorce decree, and funeral-related paperwork). Include on this list your children or next of kin and their addresses. If you should die, and a non-family member is involved, it makes locating family much easier.

This checklist provides a starting point. For more information, contact an estate-planning professional for a comprehensive review of your plans.


Lisa L. Halbert is an estate-planning, elder-law, and real-estate attorney with the regional law firm Bacon Wilson, P.C. She is especially focused on legal matters relating to elder care, estate planning, and asset protection; (413) 584-1287; baconwilson.com

Columns Sections
Consider the Many Options with IRAs

By KEVIN E. HINES, CPA, MST, CVA, CSEP

Kevin Hines

Kevin Hines

It’s a common belief that Social Security benefits alone will not be enough to fund your retirement, these benefits will most likely diminish over the years as the need grows, and you will need to supplement them with other income, whether through part-time work or retirement savings.

It is a given that, if you can contribute to your employer’s retirement plan, you should do so. At a minimum, you should participate with your employer so that you can maximize any company matching, since this is newfound money. This article will explore other options beyond employer retirement plans.

Traditional IRA

The IRA began back in 1974 when it was first added as a tax-advantaged investment (deferral of taxes until withdrawal). Current rules allow you to make annual tax-deductible contributions up to $5,500 (and an additional $1,000 if you are over age 50); these can be made before April 15, 2015 for calendar year 2014. There are certain restrictions for which taxpayers can take the deduction.

If you can participate in your employer plan and your income levels are higher than threshold amounts (single taxpayers with income in excess of $129,000 and married filing jointly with income in excess of $191,000), you may be limited in the amount of your deduction. An additional requirement is that you have earned income that equals or exceeds the amount of the contribution. Examples of earned income would be W-2 wages, sole-proprietorship income, or partnership pass-through income subject to self-employment taxes.

Advantages of an IRA

There are several advantages to having an IRA or some other tax-advantaged retirement plan:

• You are able to invest more dollars because the investment is on a pre-tax basis;

• The earnings are tax-deferred as well; and

• Taxes are paid only when you withdraw the funds down the road. The common thinking is that, at retirement, you should be in a lower tax bracket and, therefore, pay less in taxes. This thinking may need to be re-evaluated in the future based on where the tax law is heading.

Disadvantages of an IRA

It is only fair to consider the negative attributes as well as the good:

• If you should withdraw the funds before age 59 1/2, there could be a penalty for early withdrawal of funds; and

• You will pay at ordinary tax rates when the funds are withdrawn and possibly lose out on the preferred tax rates of capital gain and qualified dividends, which are taxed at lower rates.

Spousal IRA

As required by tax law, you must have earned income in order to contribute to an IRA. There is one exception to this rule. Should your spouse have earned income, you may treat a portion of his or her earnings as your earnings. This will allow a spouse to contribute to his or her own IRA separate from the working partner. This would be the same for traditional and same-sex marriages recognized by your home state.

Non-deductible IRA

If you are not eligible to take advantage of the tax-deductible IRA (for reasons mentioned above), you still can put money into your IRA. Keep in mind that one of the advantages is the tax deferral on the earnings held within an IRA even if you miss out on the tax deduction.

IRA Payouts

There are a number of considerations when planning for IRA withdrawals:

• If you make a withdrawal from an IRA before age 59 1/2, generally there will be a 10% penalty, in addition to the withdrawal being included as taxable income. There are a number of exceptions to this for hardship causes, but generally, it is not a good idea to withdraw funds until after this age;

• You may defer withdrawals until age 70 1/2. It is generally an advantage to defer the payment of tax as long as you can. This will allow for more funds (the funds you would have paid in taxes) to be invested longer; and

• Should one spouse pass away, you may elect to defer taking into income the IRA funds by completing a spousal rollover and deferring the income until a later date.

Roth IRA

In 1997, along came the Roth IRA. This IRA involves a different approach to investing one’s retirement funds.

The Roth does not allow for an income-tax deduction when you contribute funds. The benefit is that, under current tax law, you will not pay any income tax on the withdrawal of the funds, both income and contributions, provided that you do not withdraw within the first five years and you are older than age 59 1/2.

Best of all, you are not required to begin withdrawing funds during your lifetime if you so choose. As you consider these Roths, think estate planning.

Consideration of Roth Rollover

Beginning in 2010, any taxpayer may take funds out of an IRA account and roll them over into a Roth IRA. The disadvantage to this practice is that you must pay income taxes up front on funds being rolled over. However, the estate-planning opportunities are significant in the right situation.

Consider the following example. Grandparents roll their funds into a Roth IRA and pay the tax up front. They name their grandchildren as beneficiaries. This might allow the funds to continue to accumulate during the remainder of the grandparents’ life and then be drawn down over the following 20-plus years tax-free by the grandchildren. This is real planning, especially if you don’t need the funds during your lifetime.

Consult with a Professional

This topic is a very complex area of income tax and estate planning and is fraught with peril. Consider seeking a tax or estate professional to sit with you and review your situation, particularly because each situation is unique.


Kevin E. Hines, CPA, MST, CVA, CSEP, is a partner with Meyers Brothers Kalicka, P.C., with specialties in business valuations, estate planning, and taxes; (413) 536-8510.

Features
When It Comes to the Family Business, Explore All Your Options

By MICHAEL KLEIN, PsyD

While we often think of family-run enterprises as corner mom-and-pop shops, more than one-third of the S&P 500 are family-owned. Companies as significant as media giant Comcast are family-owned. Mars, the food manufacturer, is also family-owned. Ford Motor Co. still retains family leadership, and, of course, there’s always Walmart, owned and operated by the Walton family.

As many family-business consultants will affirm, family-owned companies can be incredibly complex. Due to the overlap of roles between owners, employees, board members, and family, there is frequently a lack of clarity surrounding fundamental business facets and processes, including job responsibilities, performance expectations, individual development and advancement, as well as compensation policies, among many others.

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Michael Klein

Michael Klein

Add in a variety of topics that are often undiscussable — including substance abuse, estate planning, share transfers, leadership succession, and many others — and one can often find a tornado of conflict and emotion just waiting to touch down.

The more mature (i.e., older) a family business is, the more likely that lessons have been learned from generation to generation. However, no matter how old a family business may be, complexity is always present. Unfortunately, the individual family member often loses out due to the greater issues of family and business. Many, if not most, family-business consultants focus their attention on maintaining engagement and involvement, maximizing the business while understanding the family dynamics. Few are focused on what is in the best interest of an individual.

Family-business processes, systems, strategies, and planning are all critical issues if the business is to survive and thrive. A focus on individual interests, growth, satisfaction, and development comes only after larger issues are addressed. Sadly, the individual family member can become an afterthought.

Consider the prevalence of this theme of family-business expectations for employment versus individual talents, desires, and dreams. Many recent children’s movies are centered fundamentally around the individual’s conflict with family legacy, tradition, and power. As just one example, Brave’s Merida is pressured to follow in her mother’s footsteps (and the family business) as a properly behaved queen despite her desire for very ‘unqueenly’ activities and passions.

Back in the real world, however, decisions about family-business employment are far more complicated and have more than one side to the story.

Three Perspectives

In my research, as well as experience with family-business clients, the following three perspectives are exceedingly common but rarely discussed openly, thoroughly, or objectively:

• As an active member of the family business: “Is this the best path for me going forward?”
• As a current family-business owner or parent: “What is the role of the family business in the future of my children?”
• As a next-generation member: “Should I join the family business?”

With each of these perspectives comes the underlying question, is this the best fit between person and career/job? The answer doesn’t fall out of the sky, but requires patience, tolerance for ambiguity, and a willingness to change direction when needed.

Quick decisions should be avoided at all costs. The following is a sample of some of the questions each constituency should start asking, followed by some important things to remember.

Questions for active family-business members include:

• How satisfying is my current role?
• Do I have options to change my role?
• Which family relationships are most important to me?

Keep in mind, nobody can decide your path for you. There are always pros and cons to any decision or change. You owe it to yourself and your family to either fully engage or disengage from the business sooner or later.

Questions for owners/parents include:

• What would make me most satisfied for my children?
• What skills, talents, or interests do they have that might fit well in the family business?
• Am I considering other options for my children?

Keep in mind, your own feelings about the business may be very different from your son or daughter. If your child decides not to join initially, they might be interested when they are older. In the meantime, be as objective as you can about your child’s personality, skills, interests, and motivations.

Questions for next-generation family members include:

• What excites me about the family business?
• What traits or skills do I have that will contribute to the business?
• Is there something I would be giving up if I joined?

Try as best you can to separate the idea of being a member of your family from working in the family business. Focus on understanding and developing your skills, not making a lifelong commitment to one path or another. You probably won’t have all the answers about what you may want from work until you have worked for a while.

Go with the Flow

Regardless of what the genetic lottery hands us at birth, our personal and professional experiences should result in new insights into who we are and what we are capable of. As our work lives progress, we should be able to develop new skills and abilities, as well as perhaps discover interests and passions we didn’t know we possessed. Ultimately, our jobs and other professional experiences should guide us toward finding out where our true strengths and talents lie.

For some, the family business provides an unmatched arena for this type of professional development. Unfortunately, for far too many, the family business stands directly in the way of this — and, as a result, it stands in the way of healthy adult development.

Family businesses are wonderful career and professional opportunities for many family members. While it is not a secret that the primary beneficiaries of arranged marriages are the families, we do not as easily admit this is often the case in family-business employment.

Family businesses can be wonderful opportunities for professional and personal growth, satisfaction, and success. But they should never be the only option. n


Michael Klein, PsyD, is a business consultant and author of Trapped in the Family Business: A Practical Guide for Uncovering and Managing This Hidden Dilemma. He holds a doctoral degree in professional and applied psychology, and supports family businesses and their advisors by providing assistance in the hiring, management, and development of leaders, managers, and employees. He has more than 20 years of experience working in multiple industries, including manufacturing, insurance, healthcare, construction, financial services, education, pharmaceuticals, real estate, and entertainment; mkinsights.com;trappedinthefamilybusiness.com

Departments People on the Move

The Springfield-based regional law firm Bacon Wilson, P.C. announced that six attorneys have been named to the 2014 New England Super Lawyers list, and four attorneys have been named to the 2014 New England Rising Stars list. Only 5% of New England’s lawyers were honored as Super Lawyers. They were identified for their background, experience, professional achievement, and peer recognition. Rising Stars are under 40 years old or have been practicing law for less than 10 years. Fewer than 2.5% of New England lawyers were named Rising Stars. The following Bacon Wilson attorneys were honored as Super Lawyers:

Gary L. Fialky

Gary L. Fialky

Michael B. Katz

Michael B. Katz

Paul H. Rothschild

Paul H. Rothschild

Stephen Krevalin

Stephen Krevalin

Hyman Darling

Hyman Darling

Gina Barry

Gina Barry

Adam Basch

Adam Basch

Todd Ratner

Todd Ratner

Kevin V. Maltby

Kevin V. Maltby

Spencer Stone

Spencer Stone

• Gary Fialky, business/corporate;
Michael Katz, bankruptcy and business;
Paul Rothschild, general litigation;
Stephen Krevalin, real estate;
Hyman Darling, estate planning and probate; and
Gina Barry, estate planning and probate.
The following Bacon Wilson attorneys were honored as Rising Stars:
Adam Basch, construction litigation;
Todd Ratner, estate planning and probate;
Kevin Maltby, employment and labor; and
Spencer Stone, business/corporate.
•••••
Donna George-Ebbeling

Donna George-Ebbeling

PeoplesBank has announced the appointment of Donna George-Ebbeling as First Vice President and Credit Risk Manager. She brings more than 32 years of banking experience to her new position. George-Ebbeling’s responsibilities include all aspects of credit and loan administration as well as the development of loan policies and procedures. She also manages the credit-analysis function and oversees the commercial-loan administration area. George-Ebbeling received a bachelor’s degree in English from Fairfield University. She also holds a master’s degree in finance from UMass Amherst.
•••••
Robinson Donovan, P.C., announced that eight of its attorneys have been named to the 2015 Massachusetts Super Lawyers list. In addition, three attorneys were named Rising Stars, a designation for attorneys 40 years old or younger or in practice for 10 years or fewer. No more than 5% of lawyers in a state are named to Super Lawyers, and no more than 2.5% are named to Rising Stars. “Super Lawyers is proud to provide visibility to outstanding attorneys,” said Julie Gleason, director of research for Super Lawyers. Added Jeffrey Roberts, the firm’s managing partner, “the number of attorneys receiving this award at Robinson Donovan highlights the quality of the firm’s lawyers and their dedication to the practice of law.” Robinson Donovan attorneys on the 2015 Massachusetts Super Lawyers and Rising Stars lists, and the practice areas in which they are recognized, are as follows:
Jeffrey Roberts, partner, estate planning and probate;
Jeffrey McCormick, partner, general litigation;
James Martin, partner, closely held business;
Nancy Frankel Pelletier, partner, civil litigation: defense;
Patricia Rapinchuk, partner, employment litigation: defense;
Carla Newton, partner, family law;
Richard Gaberman, of counsel, estate planning and probate;
Kevin Chrisanthopoulos, associate, general litigation;
David Lawless, associate, state, local, and municipal (Rising Star);
Jeffrey Trapani, associate, general litigation (Rising Star); and
Michael Simolo, associate, estate planning and probate (Rising Star).
Super Lawyers, a Thomson Reuters business, is a rating service of outstanding lawyers from more than 70 practice areas who have attained a high degree of peer recognition and professional achievement. The annual selections are made using a patented, multi-phase process that includes a statewide survey of lawyers, an independent research evaluation of candidates, and peer reviews by practice area. The result is a credible, comprehensive, and diverse listing of exceptional attorneys.
•••••
The Springfield-based law firm Sullivan, Hayes & Quinn announced the following:
Meghan Sullivan

Meghan Sullivan

Meghan Sullivan, managing partner, has been selected for inclusion in the 2014 New England Super Lawyers magazine. Super Lawyers, a Thomson Reuters business, is a rating service of outstanding lawyers who have attained a high degree of peer recognition and professional achievement. Sullivan has extensive knowledge in the areas of employment law, discrimination law, labor relations, affirmative action, OSHA compliance, personnel policy, and training. She has represented employers in numerous judicial proceedings, administrative hearings, and arbitrations in both the public and private sectors; before the National Labor Relations Board; and before state anti-discrimination agencies, the U.S. Department of Labor, in state courts, and in federal District Court. She has also conducted numerous seminars, supervisory training sessions, and management-development programs, and is a sought-after speaker for numerous organizations and entities on topics ranging from discrimination to wage-and-hour laws.
Layla Taylor

Layla Taylor

• Attorney Layla Taylor, a partner with the firm, has been selected to the 2014 Massachusetts Rising Stars list. Taylor, a partner at Sullivan, Hayes & Quinn, LLC, joined the firm in 2004. She is experienced in assisting clients with human-resource management and policy development, as well as advising both private- and public-sector clients on legal compliance and best practices in the workplace. She routinely assists employers in workplace immigration matters and in negotiating employment contracts and separation agreements;
Alice Pizzi

Alice Pizzi

• Attorney and Alice Pizzi has been selected to the 2014 Massachusetts Rising Stars list. Pizzi, a graduate of Western New England College School of Law, joined Sullivan, Hayes & Quinn, LLC in 2009 and has focused on the defense of discrimination and wrongful-employment cases filed against employers, employment litigation, employment benefits, and public-sector labor relations. Pizzi is listed on the Mass. Commission Against Discrimination (MCAD) panel of sexual-harassment and prohibited-discrimination trainers who have successfully completed the MCAD’s certified program for workplace trainers.

Daily News

SPRINGFIELD — The Springfield-based regional law firm Bacon Wilson, P.C. announced that six attorneys have been named to the 2014 New England Super Lawyers list, and four attorneys have been named to the 2014 New England Rising Stars list.

Only 5% of New England’s lawyers were honored as Super Lawyers. They were identified for their background, experience, professional achievement, and peer recognition. Rising Stars are under 40 years old or have been practicing law for less than 10 years. Fewer than 2.5% of New England lawyers were named Rising Stars.

The following Bacon Wilson attorneys were honored as Super Lawyers:
• Gary Fialky, business/corporate;
• Michael Katz, bankruptcy and business;
• Paul Rothschild, general litigation;
• Stephen Krevalin, real estate;
• Hyman Darling, estate planning and probate; and
• Gina Barry, estate planning and probate.

The following Bacon Wilson attorneys were honored as Rising Stars:
• Adam Basch, construction litigation;
• Todd Ratner, estate planning and probate;
• Kevin Maltby, employment and labor; and
• Spencer Stone, business/corporate.

Daily News

SPRINGFIELD — Robinson Donovan, P.C., announced that eight of its attorneys have been named to the 2015 Massachusetts Super Lawyers list. In addition, three attorneys were named Rising Stars, a designation for attorneys 40 years old or younger or in practice for 10 years or fewer. No more than 5% of lawyers in a state are named to Super Lawyers, and no more than 2.5% are named to Rising Stars.

“Super Lawyers is proud to provide visibility to outstanding attorneys,” said Julie Gleason, director of research for Super Lawyers. Added Jeffrey Roberts, the firm’s managing partner, “the number of attorneys receiving this award at Robinson Donovan highlights the quality of the firm’s lawyers and their dedication to the practice of law.”

Robinson Donovan attorneys on the 2015 Massachusetts Super Lawyers and Rising Stars lists, and the practice areas in which they are recognized, are as follows:
• Jeffrey Roberts, partner, estate planning and probate;
• Jeffrey McCormick, partner, general litigation;
• James Martin, partner, closely held business;
• Nancy Frankel Pelletier, partner, civil litigation: defense;
• Patricia Rapinchuk, partner, employment litigation: defense;
• Carla Newton, partner, family law;
• Richard Gaberman, of counsel, estate planning and probate;
• Kevin Chrisanthopoulos, associate, general litigation;
• David Lawless, associate, state, local, and municipal (Rising Star);
• Jeffrey Trapani, associate, general litigation (Rising Star); and
• Michael Simolo, associate, estate planning and probate (Rising Star).

Super Lawyers, a Thomson Reuters business, is a rating service of outstanding lawyers from more than 70 practice areas who have attained a high degree of peer recognition and professional achievement. The annual selections are made using a patented, multi-phase process that includes a statewide survey of lawyers, an independent research evaluation of candidates, and peer reviews by practice area. The result is a credible, comprehensive, and diverse listing of exceptional attorneys.

Departments People on the Move

The Greater Easthampton Chamber of Commerce announced the hiring of its new Executive Director, Maureen Belliveau. She joins the chamber after two years as executive director of the Westfield Business Improvement District. Prior to that, she spent more than five years as co-owner of Optimum Health Therapeutic Massage, a small business also located in Westfield. “I am delighted to partner with the board of directors in raising the Greater Easthampton Chamber to the next level,” said Belliveau. “I am eager to get out and about within our communities and meet our members.”
•••••
UMass Amherst has hired veteran biopharmaceutical executive and researcher Peter Reinhart to be the Founding Director of the Institute for Applied Life Sciences (IALS). The institute was created in 2013 with $150 million in capital funding from the Massachusetts Life Sciences Center (MLSC) and additional contributions from the university to accelerate life-science research and advance collaboration with industry. Reinhart comes to the university from Alzehon, a Lexington, Mass. company where he most recently was the head of corporate development and new products for the firm, which is focused on brain health, memory, and aging and development of treatments for Alzheimer’s disease and other neurodegenerative disorders. Prior to that, he was chief scientific officer and then president at Proteostasis Therapeutics, and head of Neurodegeneration at Wyeth/Pfizer. He has also been an adjunct associate professor of Neuroscience at the Duke University Medical Center for the past decade and was a tenured professor at the center for nearly 13 years prior to that. Michael Malone, UMass Amherst’s vice chancellor for Research and Engagement, said hiring Reinhart is a significant milestone in developing the IALS. “His extensive experience in both academic and industrial biomedical research and training, and his passion for advancing life sciences, is the perfect background for leading the growth of the three IALS Centers.” Kumble Subbaswamy, UMass Amherst chancellor, noted that IALS is a critical part of the university’s strategy for innovation and impact in the life-sciences ecosystem in Massachusetts and beyond. “As founding director, Peter Reinhart will play a critical role in shaping and expanding our collaborations on campus with industry and with colleagues at other UMass campuses.” Reinhart said this is a position that is well-suited to his experience and skills. “Having spent significant time in large pharma, biotechnology companies, as well as in academia allows me to understand the strengths and needs of each of these organizations. This experience will be useful both in advancing alliances across the UMass campuses to combine assets and capabilities, and in utilizing such assets to develop industry partnerships.” The MLSC funding, a capital grant of $95 million, is the largest economic-development grant in the history of the UMass system and the largest grant the MLSC has awarded as part of the Commonwealth’s $1 billion, 10-year, life-sciences economic-development initiative.
•••••
Westfield State University President Elizabeth Preston announced that Madeline Landrau and Linda Slakey have been named the newest members of the WSU board of trustees. Their appointments complete the full, 11-member board.

Madeline Landrau

Madeline Landrau

• Landrau has worked at MassMutual for nearly 20 years, most recently in the office of Community Responsibility and as Marketing Director for multicultural market development, where she is responsible for leading the development and execution of marketing and recruiting strategies to help the company reach the U.S. Hispanic and Latino markets. Landrau’s community-service efforts include past and current roles as a board member of Habitat for Humanity and vice chair at ALMMA, MassMutual’s employee resource group. Previous roles include serving as board chair of the city of Springfield’s Personnel Department, commissioner of Springfield Libraries, and member of MassMutual’s Women Business Advisory Board. She earned her bachelor’s and master’s degrees in human services at Springfield College. Landrau is the first non-student Latina to serve on Westfield State’s board of trustees.
Linda Slakey

Linda Slakey

• Slakey serves as Senior Advisor for the Assoc. of American Universities STEM Initiative and as Senior Fellow for Project Kaleidoscope for the Assoc. of American Colleges & Universities. Her career in higher education and research began when she was appointed to the faculty of the Department of Biochemistry at UMass Amherst in 1973. Her scientific work focused on lipid metabolism and vascular biology, and was funded by the National Institutes of Health, the American Heart Assoc., and the National Science Foundation. During her time there, she served as head of the Department of Biochemistry (1986-1991) and dean of the College of Natural Sciences and Mathematics (1993-2000) and of the Commonwealth College (2000-2006). As dean of NSM and of Commonwealth College, she was active in supporting teaching and learning initiatives throughout the university. Slakey served at the National Science Foundation from 2006 through 2011 as the director of the Division of Undergraduate Education, and as a senior staff associate in the office of the assistant director for Education and Human Resources. She earned her bachelor’s degree in chemistry from Siena Heights College and her Ph.D. in biochemistry from the University of Michigan.
•••••
Tracey Gaylord

Tracey Gaylord

Easthampton Savings Bank announced that Tracey Gaylord has joined the bank as Vice President, Commercial Lending. Gaylord has more than 25 years of banking experience, primarily in commercial lending. Most recently, she was the regional vice president and commercial loan officer for Union Bank in St. Johnsbury, Vt. Gaylord obtained her bachelor’s degree from the University of Vermont in Burlington. She is a graduate of the Northern New England School of Banking, the New England School of Banking, the Stonier Graduate School of Banking, and the ABA Graduate Commercial Lending School. While living in Vermont, Gaylord had extensive affiliations with local nonprofits, including the Fairbanks Museum & Planetarium, where she continues to serve as a trustee, Northeastern Vermont Regional Hospital, Northeast Kingdom Human Services, and the St. Johnsbury Chamber of Commerce.
•••••
Holly Lawson Kresiak

Holly Lawson Kresiak

Berkshire Bank announced that Holly Lawson Kresiak has been hired as Vice President, Wealth Advisor, joining its Wealth Management team. In this position, Kresiak will be responsible for developing and maintaining personalized client relationships, irrevocable and revocable trust administration, and estate planning in Berkshire County and the Pioneer Valley. In addition, she will work with clients by providing investment management, trust administration, and asset-allocation services to help them achieve their long-term investment goals. She has 17 years of financial-management experience. Her areas of specialization are trust administration, estate planning, and client relations. Kresiak will be working out of Berkshire Wealth Management’s Berkshire County and Pioneer Valley offices located at 25 Main St., Lenox, and 1259 East Columbus Ave., Springfield, respectively. Prior to Berkshire Bank, Kresiak worked for TD Wealth Private Client Group, a division of TD Bank where she was vice president, trust advisor. She graduated cum laude from Bay Path College with a bachelor’s degree. She is also a graduate of the Cannon Financial Institute’s Trust School and holds a certificate from the American Banking Institute of Southern New England.
•••••
Lawrence Johnson

Lawrence Johnson

Lawrence Johnson has been named Director of Non-discrimination and University Compliance at Westfield State University. He officially joins the university on Monday, Oct. 20. “Using existing funds for a position that we have chosen not to fill, we have created this new position to assure that we are doing everything we must and can do to meet state and federal requirements and provide a safe environment for everyone in our campus community,” said Elizabeth Preston, president of Westfield State University. “Our recent audit by the Mass. Office of the Comptroller suggests that a better coordinated approach to risk management through a dedicated position will build on what is already in place and will ensure we are adhering to the highest ethical standards.” The position will focus on prevention and will include identifying any risks the university may face from internal policies or changes in local, state, or federal laws, as well as designing and implementing controls to minimize those risks and reporting the effectiveness of the controls. Johnson will also provide education and training, and is responsible for developing, implementing, and evaluating the university’s Equal Opportunity, Diversity, and Affirmative Action Plan and initiatives to promote an inclusive environment for students, faculty, and staff. A lawyer, Johnson currently holds joint positions as associate dean of students at Rider University in New Jersey, and dean of students for Rider’s Westminster Choir (Music) College. He is responsible for upholding many legal areas, including Title IX, risk management, the Family Educational Rights and Privacy Act, disability services, substance-abuse prevention, and multi-cultural affairs and community service. Johnson has worked closely with human resources to provide sexual-harassment training to all corners of the university and assisted in the development of Rider’s Title IX policy in compliance with the Office of Civil Rights’ 2010 “Dear Colleague” letter and Violence Against Women Act. In addition to his role as dean, Johnson is an adjunct professor of American Studies, where he has taught the course “Law and Ethics in Higher Education.” He has been honored as an Omicron Delta Kappa inductee and academic advisor, was the recipient of the Angel on My Shoulder award from the Black Student Union, and was on the Law School Honor Code Committee at Franklin Pierce Law Center. Johnson’s professional affiliations include memberships in the National Assoc. of College Student Personnel Administrators, the Delaware Valley Student Affairs Administration Assoc., the Delaware Valley Student Affairs Administrators Assoc., and the Assoc. of Independent Colleges and Universities of New Jersey. He holds a bachelor’s degree in American studies from Saint Michael’s College, a master’s degree in higher education administration from Michigan State University, and a juris doctor from the University of New Hampshire Law School.

Agenda Departments

Memory and Brain Health
Oct. 21: Glenmeadow Retirement will offer a presentation by Smith College Professor Mary Harrington on memory and brain health from 10 a.m. to noon at the Agawam Public Library, 750 Cooper St. Harrington will draw on her expertise as a neuroscientist and share her findings on how to keep the brain healthy and active. Harrington’s discussion, “The Memory Muscle: Understanding the Brain and Keeping It Fit,” will include tips on improving memory through focus, practice, and social interaction. The free program will also feature accessible lessons on neuroscience. Harrington has worked as an undergraduate professor at Smith College, specializing in the brain regulation of circadian rhythms and sleep, since 1987. Her research is supported by grants from the National Institutes of Health and the National Science Foundation. Established in 1884, Glenmeadow is a nonprofit, accredited, continuing-care retirement community, providing independent and assisted living at its campus at 24 Tabor Crossing in Longmeadow and expanded Glenmeadow at Home services throughout Greater Springfield. “As a nonprofit, our mission is to serve seniors and their families. One of the ways we do that is by providing free educational offerings in convenient locations throughout the area,” said Tim Cotz, president and CEO. Seating for the Oct. 21 event is limited, and registration is required. To register, call (413) 567-7800 or e-mail [email protected]. Visit glenmeadow.org/learning for more information.

Estate Planning for Divorced, Blended Families
Oct. 21: Monson Savings Bank will present a complimentary workshop titled “Estate Planning for Divorced and Blended Families: It Can Be Done!” featuring attorneys Hyman Darling and Todd Ratner from Bacon Wilson, P.C. The event will be held from 5 to 6:30 p.m. at Teresa’s Restaurant, 315 Palmer Road, Ware. It is free and open to the public. Refreshments will be served. The workshop is designed to help divorced, remarried, or partnered people sort through the complexities of designating who will have financial and medical-care authority if they become disabled, and ensuring that inheritance is seamlessly passed along to the intended heirs. Darling and Ratner will provide important information, tools, and guidance to assist people with creating an estate plan that achieves their goals and addresses multiple parties and priorities. “Understanding and creating estate plans can be complicated and overwhelming — even moreso for divorced individuals or blended families,” said Steve Lowell, president and CEO of Monson Savings Bank. “This workshop will help people to make sound decisions when it comes to inheritance and designating a responsible party for financial and healthcare authority.” RSVP by contacting Anna Driscoll at (413) 267-1221 or [email protected]. Seating is limited.

Human Services Forum Employment-law Event
Oct. 23: Skoler, Abbott & Presser, P.C., an employment-law firm serving the Greater Springfield area, announced that partner Susan Fentin will host a presentation regarding recent developments in the area of labor and employment law as part of the Human Services Forum (HSF) training series. The half-day presentation will take place from 8:30 a.m. to noon at the Crowne Plaza in Pittsfield. The presentation, titled “Something Old, Something New,” will cover a number of recent developments in the area of labor and employment law, including the Equal Employment Opportunity Commission’s new enforcement guidance on the Pregnancy Discrimination Act, which was issued in July. “The EEOC’s guidance contains a summary of the existing law, which is not actually new information but is an important reminder of employers’ obligations under this statute,” said Fentin. “Additionally, the guidance also includes some surprising interpretations of the law that may alleviate potential issues for employers with pregnant workers.” Fentin will also cover recent Massachusetts legislation affecting employers, including the Bay State’s new domestic violence leave law, changes to the state’s minimum wage, and new rights for domestic workers. The program will allot a substantial amount of time for attendees to ask questions. The event is $55 for HSF members and $65 for non-members; the fee includes continental breakfast. Registration for the event can be completed online at humanservicesforum.org. Fentin has been a partner at the firm since 2004. Her practice concentrates on labor and employment counseling, advising large and small employers on their responsibilities and obligations under state and federal employment laws, and representing employers before state and federal agencies and in court. She speaks frequently to employer groups, conducts training on avoiding problems in employment law, and teaches master classes on both the FMLA and ADA. She is routinely named as a Super Lawyer and, since 2010, has been ranked as one of the top labor and employment attorneys in Massachusetts by the prestigious Chambers USA rating firm. The Human Service Forum was founded in 1986 as an association of nonprofit and public agencies as well as individuals providing human services in the Pioneer Valley. The forum was envisioned by its founders to be a vehicle for communicating the important contributions of human services to quality of life in Pioneer Valley communities, and for members to network, address problems of mutual concern, and discuss major trends and changes impacting human services.

Weste
rn Mass.Business Expo

Oct. 29: The fourth annual Western Mass. Business Expo, presented by BusinessWest at the MassMutual Center in Springfield, is a business-to-business show featuring more than 150 booths, seminars, and Show Floor Theater presentations, as well as a day-capping Expo Social. In addition, Gov. Deval Patrick will be the speaker at the ACCGS Breakfast at 7:15 a.m. The Professional Women’s Chamber Luncheon, at 11:30 a.m., will feature Patricia Diaz Dennis, senior vice president at AT&T, member of the MassMutual board of directors, and a past presidential appointee to the Federal Communications Commission. See the special section of this issue for details about other events, programs, and featured speakers. Comcast Business will again be Presenting Sponsor, while the social will be sponsored by Northwestern Mutual and MGM Springfield. Silver Sponsors are Health New England, DIF Design, Johnson & Hill Staffing, and MassMutual Financial Group. Education sponsor is the Isenberg School of Management at UMass Amherst. For more information, call (413) 781-8600 or visit www.wmbexpo.com.

50th Noble Ball
Nov. 1: Noble Hospital’s 50th anniversary Noble Ball will be held at the MassMutual Center in Springfield. More than 800 guests are expected to attend the black-tie event, which will feature live entertainment, silent and live auctions, food, dancing, and more. Since the first ball, Noble Hospital has used this signature event to raise money for hospital operating funds, building improvements, equipment purchases, and more. The 2013 ball raised $250,000 for the Oncology Unit in order to provide a more comfortable environment for cancer patients and their families. This year’s ball proceeds will be used to enhance Noble’s entrance and reception area to provide updated ADA (Americans with Disabilities Act) access. “Our goal is to make Noble easily accessible for all,” said Allison Gearing-Kalill, vice president of Community Development. For more information or to purchase tickets to the Noble Ball, visit www.noblehospital.org/ball or email [email protected].

Legislative Symposium
Nov. 7: The Greater Chicopee, Holyoke, Westfield, and South Hadley & Granby Chambers of Commerce have joined forces in successfully attracting the top leaders of the Massachusetts House and Senate, and every member of the Massachusetts House and Senate who specifically represent the collective Chamber’s municipalities, to an afternoon-long exchange of ideas and information. The event will take place at the Log Cabin Banquet and Meeting House in Holyoke. Registration and networking begin at 11:30 a.m., with lunch from noon to 1:30 p.m. A panel discussion with the state delegation will take place between 1:30 and 3:30, with questions from the audience. It will be followed by a cocktail reception, which area mayors and town administrators will also attend. Reservations are required, and tickets cost $50 per person for chamber members and $60 for non-members. U.S. Rep. Richard Neal will participate as a keynote speaker, adding his perspective and expertise from Washington, and state House Speaker Bob DeLeo will also be a keynote speaker, sharing insights on gateway cities, among other topics. “We are ecstatic by the response to this effort to bring the top decision-makers in government here to Western Mass.,” said Eileen Drumm, president of the Greater Chicopee Chamber. “The elected officials who have confirmed their attendance and the membership of our respective chambers who have already responded to our pre-announcement outreach are stunning. Our members, the business people and entrepreneurs that make our economy run, the people who create and provide jobs here, want access to these leaders and want to engage in a real dialogue that helps them to help us. It was important to us to achieve this for them and that we make the cost of attendance as reasonable as possible.” In addition to DeLeo and Neal, state Sens. Stanley Rosenberg, Gale Candaras, Donald Humason Jr. and James Welch will attend, joined by state Reps. John Scibak, Aaron Vega, John Velis, and Joseph Wagner, House chairman of Economic Affairs and Emerging Technologies. Sponsorship opportunities for the event are still available. For $750, sponsors receive their name and logo on the invitations, their name included on all broadcast e-mails of all the chambers, name and recognition in the event program and all future press releases, as well as four VIP seating tickets. Current sponsors include Spherion Staffing, Mercy Medical Center, Holyoke Medical Center, Mestek Inc., Holyoke Gas & Electric, Health New England, Dave’s Truck Repair, the Republican/El Pueblo Latino, Marcotte Ford, PeoplesBank, the Center for School Crisis Intervention and Assessment, United Personnel, Comcast, and Chicopee Savings Bank. For more information, visit the Chicopee, Holyoke, Westfield or South Hadley chamber website.

Sections Supplements

In September, BusinessWest presented its 2014-15 Resource Guide. What follows are needed additions and corrections to the charts that appeared in that issue:

• Changes to Accounting Firms
:
Meyers Brothers Kalicka, P.C.
Services: Management-advisory services; audit and accounting services; multi-state and international taxation; tax planning and return preparation; employee benefit-plan audits; family and independent business services; business valuations; financial planning and wealth management; cost-segregation studies; certified fraud examiners; construction; healthcare; education; not-for-profit; real estate; manufacturing, wholesale, and distribution
Bova, Harrington & Associates, P.C.
Number of CPAs: 7
Number of Partners: 2

• Addition to Audio-Visual/Multi-Media Companies:
Kirby Productions
1 Doane Ave., Agawam, MA 01001
(413) 388-5714; www.kirbyproductions.com
Employees: 1
Services: Full-service HD video production company specializing in writing, videography, and motion design; TV commercials; promotional videos; viral videos; event videos; video blogs; production studio with green screen available
Contact: Al Liptak

• Changes to Auto Dealers:
Balise Chevrolet Buick GMC
General Manager: John Perez
Balise Ford of Wilbraham
General Manager: Charles Dansby

• Addition to Banks in Western Mass.:
Farmington Bank
www.farmingtonbankct.com
Assets: $2,110,028,000
Deposits: $1,513,501,000
Net Income: $3,704,000
Total Equity Capital: $232,209,000
Total Loans and Leases: $1,822,487,000
Commercial Loan Volume: $253,406,000
Secured by Real Estate: $546,350,000
(Figures are year-end 2013. Farmington Bank, based in Connecticut, entered the Massachusetts market in 2014.)

• Change to Colleges with MBA Programs:
Elms College
Contact: Donna Graziano

• Addition to Computer Network/IT Services:
Network Advantage Associates
2098 Roaring Brook Road, Conway, MA 01341
(413) 223-9007; www.net-vantage.com
Contact: Roy Cohen
Service Area: Pioneer Valley
Services: Integrates advanced strategic technologies in small businesses, professional practices, and nonprofits; business continuity/disaster recovery; on- and off-site backup and recovery; information-technology management; systems and network administration; virtualization solutions; custom VoIP solutions; server upgrades and migrations; Enterprise wireless; Google/Oracle solutions

• Addition to Day Spas:
Elements Hot Tub Spa
373 Main St., Amherst, MA 01002
(413) 256-8827; www.elementshottubspa.com
Owners: Jeff and Diana Krauth
Services: State-of-the-art private hot tubs; infrared saunas; aromatherapy steam room; individual and couples massage; advanced therapeutic bodywork modalities; natural facials; spa services
Preferred Product Line: France Laure Natural Care

• Change to Dental Services:
Florence Dental Care
Head of Practice: Benjamin Falk, DDS
Specialties: General and cosmetic dentistry for all ages including  tooth-colored fillings, porcelain veneers, and crowns; smile makeovers and ZOOM whitening; preventive care including all phases of gum (periodontal) treatment; comprehensive dental care including root-canal therapy, oral surgery and extractions, dental implants, and bone grafting; digital X-rays and photographs; emergency care

• Addition to Financial Services/Brokerage Firms:
Gage-Wiley & Co. Inc.
120 King St., Northampton, MA 01060
(413) 584-9121; www.gagewiley.com
Licensed Brokers in Western Mass.: 8
Total Licensed Brokers Nationally: 9
Branch Manager: Christopher Milne
Services: Comprehensive wealth management; independent brokerage and investment-advisory services; retirement, estate, and financial planning; life and long-term-care insurance.
 
• Additions to Home Care Options:
Porchlight VNA/Home Care
32 Park St., Lee, MA 01238
2024 Westover Road, Chicopee, MA 01022
(413) 243-1212; www.porchlighthomecare.org
Director: Holly Chaffee
RN/LPN Care: Yes
Services: Skilled nursing; wound care; infusion therapy; telemonitoring; physical, occupational, and speech therapies; mother/baby care; nutritional counseling; mental-health services; psychiatric nursing; home health aide services; CHF disease management; community health programs
Porchlight Home Care
21 High St., Lee, MA 01238
2024 Westover Road, Chicopee, MA 01022
(413) 243-1122; www.porchlighthomecare.org
Director: Dawn Dewkett 
RN/LPN Care: Yes
Services: Care management; personal care attendants; home health aides; certified nursing assistants; homemakers; companionship; live-in services; transportation/door-to-door program; medication reminders; 24-hour care; complimentary assessments; long-term-care planning; 24-hour nurse oversight; home visiting nurse practitioner

• Addition to Insurance Agencies:
John M. Glover Agency
4 Open Square Way, Suite 213, Holyoke, MA 01040
(413) 534-1500; www.johnmglover.com
Full-time Agents: 2
Full-time Employees: 2
Local Offices: 1
Type of Insurance: Property/casualty, auto, home, business, life, health, workers’ comp
Top Local Officials: Kyle Sullivan, John Sullivan
 
• Change to Insurance Agencies:
The Dowd Insurance Agencies
Type of Insurance: Commercial, personal, life, employee benefits, surety

• Change to Law Firms:
Gove Law Office
Second address: 358 Sewall St., Ludlow, MA 01056
(413) 583-5196; www.govelawoffice.com
Lawyers: 2
Areas of Practice: Business representation; commercial and banking matters; residential and commercial real estate; estate planning and probate administration; landlord/tenant; bankruptcy; personal injury

• Addition to Physical Therapy Outpatient Facilities:
Active Physical Therapy & Wellness, LLC
2301 Boston Road, Wilbraham, MA 01095
(413) 596-5362; www.activeptw.com
Administrator: Patricia O’Brien
Services: Outpatient clinic offering individualized manual therapy treatment for neck and back pain, sports injuries, post-surgery, arthritis, shoulder and knee problems; private treatment rooms; fitness center

• Change to Physical Therapy Outpatient Facilities:
HealthSouth Hospital of Western Massachusetts
Administrator: Victoria Healy

• Addition to Skilled Nursing/PT Facilities:
Life Care Center of Wilbraham
2399 Boston Road, Wilbraham, MA 01095
(413) 596-3111; www.lcca.com/182
Administrator: Dennis Lopata
Services: Subacute and rehabilitation programs provide a bridge between hospital and home; physical, occupational, and speech therapy; orthopedic recovery program; VitalStim therapy for swallowing or dysphagia difficulty; CPI wound care; aquatic-therapy program; long-term and respite care

• Addition to Telecom/Voice/Data Providers:
Network Advantage Associates
2098 Roaring Brook Road, Conway, MA 01341
(413) 223-9007; www.net-vantage.com
Contact: Roy Cohen
Service Area: Pioneer Valley
Services: Integrates advanced strategic technologies in small businesses, professional practices, and nonprofits; business continuity/disaster recovery; on- and off-site backup and recovery; information-technology management; systems and network administration; virtualization solutions; custom VoIP solutions; server upgrades and migrations; Enterprise wireless; Google/Oracle solutions

• Change to Web Development Companies:
Last Call Media
136 West St., Suite 01, Northampton, MA 01060

• Addition to Western Mass. Area Computer Retailers:
Northeast IT Systems Inc.
777B Riverdale St., West Springfield, MA 01089
(413) 527-8090; www.northeastit.net
Employees: 8
Owner/Manager: Joel Mollison
Products/Services: Computer and network equipment sales and service; hardware and software; computer network and IT consulting services for small to midsized businesses and municipalities; firewalls; network security; remote access/VPN; servers; virtualization; VoIP phone systems; backup and disaster recovery; spam filtering

Daily News

WARE — Monson Savings Bank will present a complimentary workshop titled “Estate Planning for Divorced and Blended Families: It Can Be Done!” featuring attorneys Hyman Darling and Todd Ratner from Bacon Wilson, P.C. The event will be held Tuesday, Oct. 21, from 5 to 6:30 p.m. at Teresa’s Restaurant, 315 Palmer Road, Ware. It is free and open to the public. Refreshments will be served.

The workshop is designed to help divorced, remarried, or partnered people sort through the complexities of designating who will have financial and medical-care authority if they become disabled, and ensuring that inheritance is seamlessly passed along to the intended heirs. Darling and Ratner will provide important information, tools, and guidance to assist people with creating an estate plan that achieves their goals and addresses multiple parties and priorities.

“Understanding and creating estate plans can be complicated and overwhelming — even moreso for divorced individuals or blended families,” said Steve Lowell, president and CEO of Monson Savings Bank. “This workshop will help people to make sound decisions when it comes to inheritance and designating a responsible party for financial and healthcare authority.”

RSVP by contacting Anna Driscoll at (413) 267-1221 or [email protected]. Seating is limited.

Law Sections
Check Your Homestead Protection Now to Prevent Problems Later

By DAVID K. WEBBER, Esq.

David Webber

David Webber

If you own a small business, you should carefully choose a business entity and buy good insurance. But a properly prepared homestead declaration can be the single most important tool in protecting your personal assets against the claims of creditors.

The rules have changed, so if you haven’t checked yours lately, now is a good time. The Massachusetts homestead statute, M.G.L. c. 188, became much more complex in 2011.  In fact, a bankruptcy judge recently called it a “statute of teeth-cracking complexity.”  This complexity means new opportunities for asset protection. But it also sets many traps for the unwary. Now, more than ever, the document must perfectly describe your home, its ownership, and its occupants.


What Is It?

A homestead declaration is simply a sworn, written statement that an equitable owner resides, or intends to reside, in a particular home. The document must be signed by the legal owner, notarized, and recorded in the registry of deeds where the property is located. Once recorded, it serves as legal notice to potential creditors that the equity in your home is off limits.

Why Do I Need It?

If, for example, you file for personal bankruptcy, default on a debt, or a court judgment enters against you, a properly recorded homestead declaration will protect your home equity against subsequent claims by unsecured creditors. The law limits this protection depending on who occupies the property. The general rule is that the exemption is limited to the first $500,000 in equity.

However, the individual exemptions for disabled individuals and owners age 62 or older can ‘stack’ to provide a $1 million exemption for a married couple, or $750,000 for joint owners where only one owner is over 62 or disabled. If you do not record a homestead declaration, an ‘automatic’ homestead protects only the first $125,000 of your equity, regardless of the number, age, or ability of the occupants.

Note that a homestead declaration will not protect against foreclosure under a mortgage or home-equity line of credit. In that case, the lender has priority over the homestead exemption. And if you recorded a homestead declaration years ago, consult a real-estate attorney before you decide to record a new one, just to be sure.

Many old homestead declarations are still effective, and recording a new declaration can unwittingly expose you to claims filed in the interim. A title search can usually detect any such problems.

What Property Is Eligible?

You can protect almost any kind of home, but at least one residential unit of the home must be your primary residence. It can be a single-family or multi-family home (up to four units), manufactured home, condominium, or cooperative housing unit. A vacation home can be protected as long either you or your spouse can establish it as your primary residence, but unless one or both spouses are over 62 or disabled, you will divide the exemption ($250,000 for each home). Note that an accurate property description and deed reference are critical, especially if your residence includes more than one building or one lot.

Under most circumstances, a homestead declaration also protects proceeds from the sale of, or damage to, your home. In the event that your home is sold or taken, the proceeds will be protected for up to one year or until you buy new home, whichever comes first. And if your home is damaged or destroyed by fire or other casualty, the insurance proceeds will be protected for up to two years, until it is repaired, or until you buy a new home, whichever comes first.


Which Owners Are Eligible?

No matter how you own your primary residence, you are likely to qualify for homestead protection. Section 1 of the statute defines an owner as being “a natural person who is a sole owner, joint tenant, tenant-by-the-entirety, tenant-in-common, life-estate holder, or holder of a beneficial interest in a trust.” In most cases, your deed will state which type of ownership applies to you.

The new definition of owner allows many homes held in trust to qualify for homestead protection. This opens up new estate-planning opportunities, both for devising the family home to your children without giving up control during your lifetime, and for avoiding probate. However, we are finding that many homes conveyed into trust before 2011 are not yet protected by a homestead declaration.

The rules are very specific. Section 5 of the statute requires the trustee of the trust to sign the declaration. The resident beneficiaries must each be named in the document, and will share the exemption in proportion to their shares of the trust.  Note that the exemption applies only to the primary, lifetime trust beneficiaries, not to remainder or contingent beneficiaries.

Unfortunately, homestead protection is not available when the residence is owned by a corporate entity, like a limited-liability company. If a corporate entity is the owner, and the home’s equity is at risk, it may make sense to retitle the property and record a homestead declaration. Leased property is also generally ineligible, unless you have an equity interest associated with it, such as a cooperative housing share linked to a particular residential unit and long-term lease.

How Do I Do It?

With so many ownership variations, there is no one-size-fits-all homestead declaration form. While the Mass. Real Estate Bar Assoc. and some registries of deeds provide sample homestead forms, they will not work in every situation. The attorney preparing the homestead declaration should begin with a careful inspection of your deed. The names on the homestead declaration must match the deed exactly, including any ‘also-known-as’ names. It should cross-reference the book and page of the deed or other ownership document. If only one spouse owns the home, the declaration should identify the other spouse as a benefitted party.

If the home is held in trust, be sure to record a declaration of trust, trustee’s certificate, or nominee trust, and include a registry cross-reference. If one owner is under 62 and the other is over 62, you each need a separate homestead declaration. Again, the purpose is to give legal notice to creditors that you are claiming the homestead exemption on your property.


Conclusion

When things go wrong, a homestead declaration can suddenly become very important. It is wise to confirm that ours is valid now, so that it is already in place in the unlikely event you need it. Because courts are reluctant to allow seizure of the family home, the law is construed liberally in favor of the homeowner. However, even the Supreme Judicial Courts will not “stretch that principle in a manner that fundamentally ignores the words of the statute,” according to Weiss v. Boyle, 461 Mass. 519 (2012).

Following the letter of the law gives the best chance of protecting the family home. Given the complexity of the law, this article is intended to be informative but should not be relied upon as legal advice. Consult your attorney if you have any doubts. n


David K. Webber is an attorney at Shatz, Schwartz and Fentin P.C. in Springfield, Massachusetts. He practices in the areas of real estate, business transactions, business planning, estate planning, probate, and bankruptcy; (413) 737-1131; [email protected]

Business of Aging Sections
Things to Know When Your Child Is Also Your Caregiver

By GINA M. BARRY, Esq.

It is very common for a child to provide care to an aging parent in order to allow the parent to continue to live at home. A child is most commonly the caregiver because the parent will not agree to hire professionals to assist with the activities of daily life. Typically, the parent has concerns regarding privacy, and their child is the only caregiver they will trust.

Gina Barry

By Gina M. Barry, Esq.

When a child provides care to a parent, it is best to establish a care agreement. A care agreement is a contract that outlines the care to be provided, as well as any payment to be made for that care. The care is typically provided until the parent passes away or is in need of care that cannot be provided at home. Tasks performed by the child usually include personal-care assistance, grocery shopping, meal preparation, accounting services, transportation to and from appointments, housecleaning, and laundry services. It is recommended that the care be paid for on an ongoing basis as the care is actually provided.

The care agreement should set forth the exact services that the child will provide, as well as the location where the services will be provided. The parent’s ‘space,’ as well as any ‘common areas,’ should be detailed. Additionally, the agreement should set forth whether the parent or the child is responsible for paying monthly utility charges, as well as yearly expenses, such as property taxes and homeowner’s insurance. The agreement should also address responsibility for property maintenance, such as needed repairs, mowing the lawn, additional landscaping, and snow removal.

It is crucial to value the services to be provided in the care agreement. Services may be valued as a package or individually. The package rate is useful when the care provided is substantially similar to that of a facility, such as an assisted-living facility or nursing home.

When using the individual pricing method, the child must keep a record of the services performed and receive payment based on the actual amount of service provided. All payments to the child are taxable income to the child and should be reported on the child’s personal income-tax return. In this regard, it is also important to realize that most caregiving children will find their availability to work outside the home greatly reduced or eliminated.

The parent and child should also set forth the circumstances under which the child is willing to provide care for the parent and the terms upon which the agreement may be cancelled. In order to avoid the appearance of an illusory promise on the child’s behalf, the agreement should provide that cancellation will occur only upon the occurrence of specified conditions — for example, if it becomes unsafe to continue to provide care in the home. The agreement should also allow for written amendments, so that the agreement can be changed if the situation changes.

The impact of a care agreement with respect to the parent’s options for financing nursing-home care is substantial. Currently, nursing-home care costs approximately $13,000 per month and is most commonly paid for by accessing long-term-care insurance, privately paying, or obtaining MassHealth benefits.

When applying for MassHealth benefits, MassHealth will ask whether the applicant has made any gifts in the last five years. If gifts are found, MassHealth will assess a penalty that prevents the applicant from obtaining benefits for a certain time period based on the amount of the gift. When assets are transferred to a child as payment for care provided, it may be possible to avoid this penalty, as the money was transferred to pay for the services provided and was not a gift.

It should be noted that caregiver agreements are subject to intense scrutiny by MassHealth. If a MassHealth application is anticipated in the future, the care agreement must be carefully drafted and must take into account MassHealth’s current position as to these agreements.

Although there are many issues to address when establishing a care agreement, outlining the responsibilities of both the child and the parent will prevent most disagreements, as the agreement will lay the framework for success. A successful care agreement will allow the parent to remain at home much longer. In addition, a properly drafted care agreement can be financially beneficial to both the parent and the child. As such, the benefit of having such an agreement in place far outweighs the effort involved in establishing the agreement.

Gina M. Barry is a partner with the law firm Bacon Wilson, P.C. She is a member of the National Assoc. of Elder Law Attorneys, the Estate Planning Council, and the Western Mass. Elder Care Professionals Assoc. She concentrates her practice in estate and asset-protection planning, probate administration and litigation, guardianships, conservatorships, and residential real estate; (413) 781-0560; [email protected]

Law Sections
Law Firms Raise Their Profile Through Blogs, Social Media

Jeff Fialky

Jeff Fialky says consumers of all types of goods and services look for them on the Internet, and savvy law firms are taking advantage of that.

Kevin Maltby says few people buy anything without checking it out online first.

For example, millions check out Yelp reviews before making dinner reservations, or head to Amazon to read product reviews before making a purchase — even if they plan on buying the item elsewhere.

The legal world even has its own review site, Avvo, said Maltby, an associate with Bacon Wilson, P.C. in Springfield. “I would liken that to the comment section on any retail site, where people rate the lawyer and talk about the lawyer. To some degree, in the day and age we live in, no one buys anything without going online and looking at reviews.”

That’s why it’s more important than ever for attorneys to control their own image and messaging, and increasingly, firms are doing so through blogs and social media.

“I think it’s valuable,” said Jeff Fialky, a partner with Bacon Wilson. “First, it has value for marketing purposes. I think most consumers, when they’re looking for a professional service provider — like a law firm or any other good or service — is using the Internet, furthering that global marketplace.

“We get a fair amount of business from outside the area,” he continued, “from people looking for established law firms — from a business in another state, for instance, that needs a local transactional lawyer in this area — who go to the Internet to find an established attorney with relevant experience.”

What they often find is a post on one of Bacon Wilson’s four blogs — which deal with employment law, estate planning, bankruptcy, and family law — that piques their interest. That might lead to a phone call — and a new client for the firm.

Skoler, Abbott & Presser, P.C., an employment-law firm based in Springfield, also hosts a robust blog at its website called “The Law @ Work.” Recent topics include the Employee Retirement Income Security Act, protections for employees who ‘like’ Facebook comments critical of their employer, and Massachusetts’ new law granting domestic-violence leave (see related story, page 27).

“A lot of articles are geared toward providing some sort of information or guidance to employers, whether it’s HR professionals or other people in business,” said Kimberly Klimczuk, a partner with the firm. “Sometimes, we’re reporting on interesting cases.”

But if the blog is a marketing tool, she said, it’s not one intended to generate more phone calls, but rather one that raises the firm’s profile as an expert resource in the ever-changing world of workplace law, which is just as important.

“Although everyone likes to think we reach more clients through the blog, that’s not the primary purpose,” she said. “It’s a publication, primarily. You want to generate content for the blog that is of general interest. Of course, if more HR professionals and employers read it, that’s awesome.”

Peter Vickery understands the value of a regularly updated blog in boosting his professional profile — a particularly important consideration for a sole practitioner in Amherst.

“It does boost your Google ranking,” said Vickery, who focuses his practice — and his blog — in the areas of employment and discrimination, copyright and trademark, voting and elections, and public policy, among others. “That’s not the reason I started blogging, but it’s one reason I kept doing it. Every time I update the blog, Google’s algorithms boost my ranking.”

For instance, the blog can catch the eye of “people who are looking for anything in my practice areas, employers and landlords and people who have an interest in constitutional law. That third group is more amorphous — an audience of people who have an interest in First Amendment issues, separation-of-power issues. If someone is Googling, say, ‘Article 30, separation of powers, Massachusetts,’ one of my blogs should pop up. It’s a hard market to reach otherwise.”

For this issue’s focus on law, BusinessWest talked with some area law firms that are heavily invested in reaching the masses online through blogs and other forms of social media, like Twitter, LinkedIn, and Facebook, and examine why these channels, when managed correctly, help lawyers control their own reputation and generate business.

Information, Please

Various areas of Bacon Wilson’s sprawling practice lend themselves to social media, said Maltby who listed estate planning among others. Hyman Darling,  a partner with the firm, has recently taken to the “Estate Planning Bits” blog with posts on changes in estate- and inheritance-tax law, a change in how inherited IRAs are protected in bankruptcy, and whether religious marriages are valid for estate-planning purposes when no civil marriage license was issued.

“A lot of people read the estate-planning blog or the employment-law blog for their own information, and if they have questions, they might call,” said Maltby, who added that certain practices, like his own work in criminal defense, don’t lend themselves as well to blogs.

Klimczuk said arming clients and others with information from employment-law experts is the foremost reason her firm maintains a blog.

“If people read your blog, hopefully, if an issue comes up, they’ll remember the blog, think, ‘they seem to know what they’re talking about,’ and give you a call,” she told BusinessWest. But even if that never happens, “we think it’s a good way to share information with the public about our area of expertise.”

Fialky said Bacon Wilson’s public profile has certainly been raised through its blogging and other social-media presence, including Facebook pages for many of its lawyers,

“On the other hand, it’s valuable for individuals to educate themselves with respect to legal concepts,” he noted. “While legal concepts vary from jurisdiction to jurisdiction, others remain constant. For instance, issues facing a startup business are fairly universal across the country. Creating blogs provides us with accessibility to markets that word of mouth and geography would otherwise not provide.

“Just the other day,” he added, “one of my colleagues received a query from a company, very distant, from one of the western states, entirely on the basis of an article he had written and posted on one of the blogs. They had a specific need, and they called.”

If clients and the public are learning from reading legal blogs, Vickery said, he benefits in a similar way from writing them.

“I’m motivated partly by fear,” he said, only partly joking. “I have this fear of not knowing what the most up-to-date law is. A lot of attorneys have a recurring nightmare of being in court, and the opposing counsel drops this unfamiliar case on you.

“Keeping my blog up to date is almost self-discipline,” he continued. “If I have to read cases in a certain area of practice in order to maintain my blog, I can sleep easier and not get those nightmares so much.”

Other forms of social media can be effective either on their own or in conjunction with blogs, Klimczuk said. “We use Twitter more casually, sometimes to promote things, like a blog post. We find that, when we post something on the blog, then tweet about it, it directs more traffic to the blog. It’s our way of illuminating areas of the law that would be of interest to people.”

Twitter is also valuable for promoting events the firm is involved in, she said, while LinkedIn is used more for business contacts, “as a way for clients to keep in touch with what we’re doing.”

At Bacon Wilson, “certain lawyers have found success on Facebook,” Maltby said, offering the example of someone reaching out to an estate-planning attorney with his own issue or that of a friend, because of a relevant post they read.

“I’m a commercial transactional lawyer,” Fialky added, “so, for me, it’s unlikely that business owners outside the area, or even in this area, would be looking for a service provider by way of Facebook. But they may connect through a LinkedIn relationship or a blog. I’ve received inquiries over the years on articles I’ve written in blogs.”

Maltby noted that Bacon Wilson’s website, which hosts its blogs, is mobile-friendly, to make it easier for people who access the Internet on the go to find the information they need — and easily find a phone number if they want to call.

Open Book

Fialky understands he’s practicing law in a new world of consumer research, which is as true of law firms as it is of car shoppers and restaurant patrons.

“Very frequently, by the time I talk to a new client, they’ve already read my bio online,” he said. “Clients are good consumers and want to understand with whom they’re doing business.”

That’s why it’s critical to actively build that profile, rather than sit back and let sites like Avvo do it. Any additional business that arises from those efforts is just a bonus.

“It certainly helps me with the pipeline; I’ve gotten some business by way of the blog,” said Vickery, who has posted recently on campaign-finance law, Facebook defamation, and recent decisions by the Mass. Commission Against Discrimination. “I can draw a direct line from a couple of blog pieces to revenue, which is always encouraging. With advertising and marketing, it’s often difficult to see what works and what doesn’t work. Every now and again, things clearly work, and these were instances when it did.”

Most law firms don’t blog, and many have no social-media presence, but that could change, Klimczuk said.

“As more people get into social media, it’s kind of expected that firms are going to participate, which creates a scenario where firms that are not doing it are kind of at a disadvantage,” she said, adding that it’s not enough just to create a blog.

“If you’re doing a blog, you have to make sure it’s updated. If you post every two months, that’s super lame, and it makes you look bad. You have to update on a regular basis with relevant content, things people are interested in. It definitely adds a new dimension to the practice of law.”

Fortunately, Maltby said, it’s not difficult to find new topics to write about.

“Information is always changing, and the law is always evolving, so if you don’t keep your blog up, it gets stale,” he told BusinessWest. “There’s always new information, new cases. In the employment-law world, that could mean a new wage-and-hour case reinterpreting lunch breaks … stuff like that.

“It’s an excellent tool and another way to keep clients informed,” Maltby said of social media in general. “But I think it’s very important to make sure, whatever you’re posting, however you’re using those online tools, that it’s done in a professional manner. If you do, it will resonate with a large cross-section of clients.”


Joseph Bednar can be reached at [email protected]

Law Sections
How Individuals Can Avoid Conflicts Over a Parent’s Estate

By MIKE SIMOLO, Esq. and KATHERINE McCARTHY, Esq.

What will happen when my parents pass away?

It is a question most of us who have not yet faced the situation would rather avoid.

Unfortunately, avoiding the topic until the inevitable happens can be costly in many ways.

Mike Simolo

Mike Simolo

Kate McCarthy

Kate McCarthy

The death of a loved one is an incredibly emotional time. Such an event, of course, triggers sadness, but it can also cause frustration and anger to develop among family members. All too often, when the last living parent dies, adult children find themselves in conflict with their siblings and other family members over that parent’s estate.

This article will focus on the trials and tribulations faced by many well-meaning adult children attempting to navigate the often complicated and frustrating world of probate, and what individuals can do during their lifetime to help avoid a conflict over their estate.

The Sibling Divorce

We have found that the death of the last living parent can serve as something of a ‘sibling divorce.’ In a minority of cases, long-held animosities and distrust among siblings, or even simple misunderstandings about a parent’s estate plan, can lead to expensive, and often protracted, litigation. At that point, the divorce analogy becomes apt.

Such litigation can be emotionally charged, difficult for other family members, and chock full of recrimination, resulting in deep, long-lasting family faultlines. Even under the most clear-cut of circumstances, where one sibling has genuinely harmed the others, righting the wrong can be a difficult, expensive, and even traumatizing experience.

Joint Bank Accounts Raise Potential Problems

One of the more common scenarios that we have encountered involves the ‘end-of-life joint account.’ Assume mom’s will provides that all of her property is to be distributed to her three children equally. Six months before mom’s death, however, and perhaps during a time when mom’s mental competency is questionable, child 1 convinces mom to add his or her name to mom’s account as joint owner, or to have mom execute a ‘transfer on death’ designation naming child 1 as the beneficiary of the account.

At mom’s death, mom’s will is meaningless with regard to those assets, because they will pass directly to child 1 as surviving joint owner or as beneficiary. Child 1 claims that mom intended to give him the property, and that it is rightfully his. The remaining children could argue that, at best, mom put child 1’s name on the account for convenience only, without the requisite intent to make a gift, or, at worst, child 1 unduly (or fraudulently) induced mom to sign the document.

But to recover the funds absent child 1’s agreement, the remaining siblings would need to initiate costly litigation, the success of which cannot be guaranteed.

If this scenario is at all foreseeable, one possible solution is to place mom’s assets in a trust, with at least one neutral, independent trustee, who could monitor distributions in and out of the trust. However, even that solution is not foolproof. If that trust is ‘revocable,’ meaning that it can be changed or revoked entirely by mom, child 1 could bring mom to a lawyer, who could change the terms of the trust or assist mom in revoking it if he or she deems mom to be competent to do so.

This would leave the other siblings in the position of having to prove child 1’s undue influence (if, indeed, there was any) over mom.  

Issues with Powers of Attorney

Another issue involves the use — or, sometimes, the misuse — of powers of attorney. Estate-planning attorneys routinely, and rightly, encourage clients to execute a power of attorney, which gives the appointed agent broad (often very broad) power to act for the individual’s financial affairs. In general, executing a power of attorney is far preferable to undertaking a court proceeding to establish a conservatorship.

Agents appointed under a power of attorney have a fiduciary duty to follow the principal’s wishes to the extent known; however, unlike a conservatorship, the attorney-in-fact’s actions will not be subject to court oversight. In short, the document can, and sometimes is, abused by the agent, who is often a child of the principal. These abuses usually do not come to light until after the parent’s death, and rectifying them can involve the same drawn-out court process mentioned above.

We have also seen the opposite occur — that is, instances where an appointed child/agent, with no malicious intent and without benefit to the child, inadvertently exceeds his or her powers in the document. In the hands of a sibling looking to cause trouble, such a technical breach of the child/agent’s duty can give rise to a possible court surcharge against that child.

Again, risks associated with these issues can be lessened at the drafting stage. Choice of agent when considering executing a power of attorney is crucial. Similarly, the document should be carefully tailored to the principal’s needs so as to lessen the tendency for abuse. Finally, what an agent can or cannot do should be explained to the agent at the outset.

Other Potential Issues

Not every sibling divorce is quite as stark or clear on wrongdoing as those mentioned above. Often, there are genuine factual questions at issue. It is a common situation for one child to become the caretaker for his or her parent, with the other siblings being remote, either geographically, emotionally, or both. Sometimes, the parent will make extra provision for the caretaker child in his or her estate plan, or make gifts to the child during the parent’s life.

This can result in accusations and possible challenge from other siblings, particularly if the parent’s planning had previously called for an equal distribution.

Then there’s the very common undocumented-loan situation, where the last living parent provides, or has in the past provided, funds to one child but not to the others. The question can, and often does, arise: was that a loan, with repayment expected, or a gift? Usually, there is no evidence for either, other than one child’s recollection that the parent indicated it was a loan, and another child’s recollection that the parent indicated it was a gift. Both of those recollections may well be true: in order to appease the children, the parent told each child what he or she wanted to hear.

Reality Check

Unfortunately, while telling your children what they want to hear is perfectly understandable behavior from a family-harmony perspective while the last living parent is alive, it can lead to disastrous consequences after death. And that, really, is at the heart of minimizing the risk of a sibling divorce.

While one or both parents are alive and competent, an estate-planning attorney should encourage them to think openly and honestly about their family dynamic, and how that dynamic might change when they are gone. Such a reality check will greatly assist in properly structuring the parents’ estate plans, as well as in the organization of their assets and any additional steps that need to be taken.

No parent would relish the idea of their children publicly feuding in probate court after their death. An honest evaluation of potential issues, together with an estate plan addressing them, is the best defense against such a sibling divorce.


Mike Simolo and Katherine McCarthy are attorneys with Springfield-based Robinson Donovan, P.C. Simolo concentrates his practice in estate planning, probate matters, and business work. McCarthy focuses her practice on family law and probate matters; [email protected]; [email protected]

Daily News

PITTSFIELD — Berkshire Bank announced that Holly Lawson Kresiak has been hired as vice president, wealth advisor, joining its Wealth Management team.

In this position, Kresiak will be responsible for developing and maintaining personalized client relationships, irrevocable and revocable trust administration, and estate planning in Berkshire County and the Pioneer Valley. In addition, she will work with clients by providing investment management, trust administration, and asset-allocation services to help them achieve their long-term investment goals. She has 17 years of financial-management experience. Her areas of specialization are trust administration, estate planning, and client relations. She will be working out of Berkshire Wealth Management’s Berkshire County and Pioneer Valley offices located at 25 Main St., Lenox, and 1259 East Columbus Ave., Springfield, respectively.

Prior to Berkshire Bank, Kresiak worked for TD Wealth Private Client Group, a division of TD Bank where she was vice president, trust advisor. She graduated cum laude from Bay Path College with a bachelor’s degree. She is also a graduate of the Cannon Financial Institute’s Trust School and holds a certificate from the American Banking Institute of Southern New England.

Departments People on the Move

Maria Burke

Maria Burke

JERICHO, the Bureau for Exceptional Children & Adults, has announced the appointment of Maria Burke as Associate Director. JERICHO is well-known for its programs and services, begun by Fr. Robert Wagner and continued by Sr. Joan Magnani, emphasizing inclusion for all people with disabilities in Western Mass. over the past 44 years. “I am delighted that Maria has been named associate director,” said Magnani. “Working with her allows us to move forward with new strategic-planning efforts focused on how we can best serve the families and individuals living with disabilities, as well as the professional agencies and staff who care for these people in Western Mass.” Burke brings expertise in many areas of nonprofit management and a substantial fund-raising history in the region, as well as a strong personal focus on the needs and challenges facing many families and individuals living with disabilities. “I look forward to continuing this important work,” she said, “as well as expanding our reach with new partnerships, training, and networking opportunities to serve the many families who face difficulties and challenges. It will be wonderful to include new people and provide services that make life at least a bit easier for all families and providers serving the disabled.”
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The Professional Women’s Chamber, a division of the Affiliated Chambers of Commerce of Greater Springfield, recently honored Carol Campbell, president of Chicopee Industrial Contractors, as its 2014 Woman of the Year. The annual Woman of the Year Banquet was held at the Castle of Knights in Chicopee. The award is presented to a woman in the Greater Springfield area who exemplifies outstanding leadership, professional accomplishment, and service to the community. The Professional Women’s Chamber promotes the status of women professionals, working to empower career-oriented women through participation in leadership, education, and networking opportunities, and striving to strengthen the positive impact of women in the business community and on the economy.
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Michael Gove

Michael Gove

Attorney Michael Gove, of Gove Law Office LLC in Northampton, recently announced that he has purchased a law practice in Ludlow and will open a second office in that community, his hometown. Gove’s 10-year-old practice concentrates on business and corporate law, real-estate transactions, and estate planning. On Sept. 2, Gove assumed ownership of Thompson & Bell of Ludlow, the business formerly operated by the late James “Jason” Thompson and his associate, Gregory Bell. Bell and Gove will work together to cover the Ludlow and Northampton offices; in addition, the Ludlow office will also handle bankruptcy and personal-injury law. Gove earned his law degree from Boston College School of Law in 2004, after graduating cum laude from UMass Amherst in 2001 with a bachelor’s degree in political science. He is a member of the Massachusetts Bar Assoc., the Hampden County Bar Assoc., the Hampshire County Bar Assoc., the Connecticut Bar Assoc., the Young Professional Society of Greater Springfield, and the Northampton Assoc. of Young Professionals. Gove has also served on many area nonprofit boards and presently serves as a corporator of the Horace Smith Fund, which grants scholarships for Hampden County residents pursuing a college or graduate education. He also volunteers for Cooley Dickinson Hospital and serves on the board of Best Buddies of Western Massachusetts. In 2012 and 2013, Gove was selected as a Massachusetts Rising Star by Super Lawyers, a designation earned by no more than 2.5% of lawyers in Massachusetts. Bell is a 1983 graduate of Western New England College School of Law. He concentrates in residential and commercial real estate, consumer bankruptcy, probate administration, and personal-injury law.
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Dr. Thomas Cleary Sr. was recently recognized as a William McKenna Volunteer Hero by the Mass. Dental Society (MDS), a statewide organization serving nearly 5,000 member dentists. He was acknowledged by his peers for substantial contributions to organized dentistry at both the state and local district levels. Cleary is currently a member of the MDS Council on Dental Care and Benefits, and has served as a volunteer coordinator for the Yankee Dental Congress, New England’s largest dental meeting. Within the Valley District Dental Society, he has been chair of Dental Connections, an educational program for dental auxiliaries; co-chair of the education committee; and a member of the executive committee. He is also past president of the Hampshire Dental Society. Cleary is a graduate of Tufts University School of Dental Medicine (TUSDM). In addition to maintaining a dental practice in Easthampton, he is an assistant professor of operative and prosthetic dentistry at TUSDM. Several years ago, he was a member of a group of TUSDM faculty who went on a fact-finding trip to Cuba, and this summer he took part in a service mission to the Dominican Republic organized by students. He established his general dentistry practice in Easthampton in 1974. His son, Dr. Thomas M. Cleary Jr., joined him in 2008. The Volunteer Hero award is given in memory of the late Dr. William McKenna, who was a driving force behind the development of the Yankee Dental Congress and considered by many to have been a model of volunteerism within the MDS.
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Craig Johnsen

Craig Johnsen

Loomis Communities announced the appointment of Craig Johnsen as Administrator at Loomis Lakeside at Reeds Landing. In this role, Johnsen is responsible for administering and overseeing the day-to-day operation of the retirement community in Springfield, as well as serving as a member of the Loomis Communities Senior Leadership Team. Johnsen is a licensed nursing-home administrator with more than 30 years working with older adults. Prior to joining Loomis Communities, he served as executive director of Eastview at Middlebury in Middlebury, Vt. He holds a bachelor’s degree in long-term-care administration and has completed a graduate fellowship in strategic and financial planning with Leading Age and Strategic Perspectives in Nonprofit Management at Harvard University. Loomis Lakeside at Reeds Landing offers independent-living cottages and apartments, assisted living, skilled nursing care, medical offices, and primary-care physician services, all under one roof.
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Leadership Pioneer Valley (LPV) announced that Dawn Leaks has joined the LPV team in the newly created position of Program Manager. In this role, Leaks will be responsible for managing LPV’s signature 10-month regional leadership development program and helping recruit future participants. Leaks is a certified coach and speaker and adjunct professor of Business at Bay Path University. She joins Leadership Pioneer Valley after nearly five years in communications and development at the American Red Cross Pioneer Valley Chapter. As director of communications, she was responsible for public affairs, media relations, social media, and marketing communications. In previous roles, she worked as recruiter for a mid-size public school system and an account executive for MassLive.com. She is an active member of Delta Sigma Theta Sorority Inc. and has served on several boards of local organizations, including Next Level Development for Women of Color and Dress for Success of Western Mass. She is an active board member at the New England Public Radio Foundation Inc.
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Christopher Marini

Christopher Marini

Meyers Brothers Kalicka, P.C. announced the appointment of Christopher Marini to the board of trustees for the Springfield Symphony Orchestra. In addition to serving on the board, Marini will also be serving on the audience development and education committee. Marini has been an audit associate with the firm for just over one year, specializing in nonprofits and HUD, reviews and compilations, and income-tax returns for individuals, nonprofits, corporations, and partnerships. Before coming to MBK, he worked for two years at a local public accounting firm. Marini earned a BBA from the UMass Amherst Isenberg School of Management and Commonwealth Honors College. He is currently pursuing his MSA at UConn. He is a member of the Beta Gamma Sigma International Business Honor Society and the Massachusetts Society of CPAs.
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The Springfield Falcons
announced that Andy Zilch will join the organization as the team’s play-by-play broadcaster and Manager of Broadcasting. Zilch comes to the Falcons after spending two seasons with the Greenville Road Warriors of the East Coast Hockey League. While being the voice of the team, he also oversaw media relations and served as an account executive. The St. Louis native generated several corporate partnerships and was strongly involved in the community. The majority of his donated time was spent assisting the local children’s hockey program. Prior to his time with the Road Warriors, Zilch served two years in the National Hockey League as a broadcast intern with the St. Louis Blues. He also spent time with the National Football League’s St. Louis Rams on the team’s radio network. A 2009 graduate of Lindenwood University in Missouri, Zilch entered broadcasting as the play-by-play broadcaster for the men’s hockey team on KCLC, the student radio station. He has a bachelor’s degree in mass communications with an emphasis on radio and television.
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Main Street Hospitality Group (MSHG) announced that Adam Brassard has been appointed to the position of Executive Chef of the Williams Inn. His responsibilities include all kitchen operations and menu development. Brassard’s appointment marks his return to the Williams Inn. In 2007, he began his professional culinary career as the Williams Inn sous chef. From there, he joined the Red Lion Inn as sous chef under the leadership of Red Lion Inn Executive Chef and MSHG Vice President of Food and Beverage Operations Brian Alberg. Brassard began his career as an intern in the McCann Technical High School Culinary Arts department and went on to graduate from the Culinary Institute of America in Hyde Park, N.Y., in 2007. Brassard has participated in numerous farm-to-table events and food and wine festivals throughout the Berkshires, Boston, and New York. Brassard also works with the Railroad Street Youth Project, demonstrating culinary techniques to young adults; is on the advisory board of the Culinary Arts department at McCann Technical High School; and takes part in judging projects for Skills USA, a competition among technical high schools. Brassard has cooked at the renowned James Beard House in New York City, working alongside Alberg.

Daily News

LUDLOW — Attorney Michael Gove, of Gove Law Office LLC in Northampton, recently announced that he has purchased a law practice in Ludlow and will open a second office in that community, his hometown. Gove’s 10-year-old practice concentrates on business and corporate law, real-estate transactions, and estate planning.

On Sept. 2, Gove assumed ownership of Thompson & Bell of Ludlow, the business formerly operated by the late James “Jason” Thompson and his associate, Gregory Bell. Bell and Gove will work together to cover the Ludlow and Northampton offices; in addition, the Ludlow office will also handle bankruptcy and personal-injury law.

Gove grew up in Ludlow and has been friends with Thompson’s son Sean since middle school. After the elder Thompson unexpectedly passed away in April, Gove was invited by the Thompson family to take over the practice.

Gove said he met Jason Thompson when Gove was a student at Ludlow High School in the late 1990s. Thompson was the town moderator at the time, and Gove was an elected representative to Ludlow Town Meeting. Gove later served as chair of the Ludlow Democratic Committee, represented Ludlow at the Pioneer Valley Planning Commission, and chaired the Ludlow Cultural Council. “Jason Thompson was somebody I looked up to as a leader in our community,” he said. “I am honored to be taking over his practice.”

Gove earned his law degree from Boston College School of Law in 2004, after graduating cum laude from UMass Amherst in 2001 with a bachelor’s degree in political science. He is a member of the Massachusetts Bar Assoc., the Hampden County Bar Assoc., the Hampshire County Bar Assoc., the Connecticut Bar Assoc., the Young Professional Society of Greater Springfield, and the Northampton Assoc. of Young Professionals.

Gove has also served on many area nonprofit boards and presently serves as a corporator of the Horace Smith Fund, which grants scholarships for Hampden County residents pursuing a college or graduate education. He also volunteers for Cooley Dickinson Hospital and serves on the board of Best Buddies of Western Massachusetts. In 2012 and 2013, Gove was selected as a Massachusetts Rising Star by Super Lawyers, a designation earned by no more than 2.5% of lawyers in Massachusetts.

Bell is a 1983 graduate of Western New England College School of Law. He concentrates in residential and commercial real estate, consumer bankruptcy, probate administration, and personal-injury law.

For more information, visit www.govelawoffice.com or call Gove at (413) 570-3170 or Bell at (413) 583-5196.

Law Sections
Robinson Donovan Is in a Growth Mode

Jeff Roberts

Jeff Roberts, managing partner with Robinson Donovan, P.C.

Jeff Roberts, managing partner with Robinson Donovan, P.C.[/caption]For Jim Martin, understanding where Robinson Donovan, P.C. is headed requires an appreciation of the past.

“I always think it’s illustrative, when we talk about Robinson Donovan, to acknowledge our historical connections,” he said of the Springfield-based law firm that will mark its 150th anniversary in 2016. “We trace our roots back to Gov. George Robinson, and we’re the longest continuing law firm in the Pioneer Valley — perhaps in the state.”

Martin, a partner at the firm, said the late Milton Donovan — one of the founders of the practice long known as Robinson Donovan Madden & Barry — always stressed client service, and that’s what the six current partners and nine associates continue to emphasize today. “We feel we’re able to deliver high-quality legal services in an effective manner.”

According to Jeffrey Roberts, the longest-tenured partner at Robinson Donovan, building that reputation has been a multi-generational effort.

“When I started here, there were six or seven lawyers,” he told BusinessWest. “But even at that size, I never had the impression that the firm was being run by a few owners doing it for themselves, who didn’t care to leave anything behind. And today, I think all the partners want this firm to keep going after they’re gone.

“That’s why we keep hiring, why we made the decision to remodel the place,” he said of the firm’s offices high in Tower Square. “We’re looking for people to come here in the early stage of their career and stay here, stay in the community. And it’s working. It’s enjoyable to see everyone working as a team here and growing. Even through the recent recession, we’ve been in the game the whole time and expanding again.”

A general-practice firm, Robinson Donovan specializes in a number of legal niches, including corporate and business law, commercial real estate, estate planning and administration, divorce and family law, employment law, and litigation. After a period of rapid contraction last decade — more than 30 lawyers worked there as recently as 15 years ago — business is growing in virtually all those specialties, Roberts said, and the practice is on the rise again, hiring five attorneys over the past five years.

“With employment-law work, we’re talking about all types of employment-law issues — harassment, wrongful termination, age discrimination, all kinds of discrimination claims, and counseling employers,” Roberts explained. “Another area that’s been really active for us has been family-law work — divorce and domestic relations.

“We continue to have a lot of demand,” he said, “so we’ll likely keep hiring. But we try to be careful in how we grow, so we don’t grow just for the sake of growing. We want to keep our level of service up, keep our expertise up, while bringing in more people. We’re pretty confident, notwithstanding swings in the economy, that we’ll keep growing.”

For this issue’s focus on law, BusinessWest sits down with several attorneys with Robinson Donovan to talk about why this firm with an extensive history is anticipating a bright future.

Raising the Bar

Roberts was quick to note that the firm’s recent hires have spanned most of its specialties.

“It’s interesting to note, when you look at the people we’ve hired, they work in general litigation, trusts and estates, corporate transaction law, labor and employment, domestic relations. In each one of those areas, the partners and lawyers say there’s more work coming in, and we need to hire more people. That’s a good indication where the key practice areas are in Western Mass.”

He and Martin said Robinson Donovan has been quick to assimilate fast-growing subspecialties into its roster of services. Take, for example, the growth of solar projects and other installations involving ‘green’ forms of energy production — projects that require legal services to navigate a host of real-estate, zoning, and regulatory issues.

Associate Mike Simolo

Associate Mike Simolo, right, says younger attorneys at Robinson Donovan benefit from a culture of mentorship promoted by Jim Martin, left, and the other partners.


“Every time you pick up the paper, there’s something new with these projects,” Roberts said. “We’ve become involved in these opportunities to the point where one of our younger lawyers, Nick Lata, is extremely knowledgable about them.

“We now have a considerable amount of expertise in solar work,” he continued. “There aren’t too many wind farms around, but Jim started representing a company putting up windmills. As you do these projects, you learn a lot, acquire a lot of expertise. We’re excited about that.”

Martin, an expert in transactions who is also a leading automotive franchise attorney, said the transfer of closely held businesses is another fast-growing field. “People would be very surprised how difficult it is to effectuate a smooth transition of a family business from one generation to the next. It’s fraught with variables and rarely as smooth as the owners or their successors would like it to be.”

Nancy Frankel Pelletier, a partner who specializes in litigation, also has plenty on her plate these days, including municipal issues ranging from zoning to civil rights. “It’s a substantial amount of work. The law is very broad, but the aspect of litigation is somewhat specialized. You need someone experienced in the courtroom, and we are.”

One growth area in litigation involves dissolving business partnerships in which only one partner wants to walk away. “In these cases, no one really thought about what would happen if they didn’t want to stay together anymore; they didn’t create an agreement that didn’t allow for someone to walk away. I’ve seen a spike in people trying to get out of those arrangements.”

Jeff Trapani, another associate who works in litigation, noted that cost factors tend to drive trends, which is why alternative dispute resolution and arbitration continue to rise in popularity.

Meanwhile, Roberts noted that estate planning has taken on new importance at a time when Baby Boomers are aging and estate-tax rules have drastically changed, with exemptions rising from $1 million in 2000 to $5.5 million today.

All these factors, he said, contribute to a fertile environment in which a law firm can thrive and expand its reach — and he expects Robinson Donovan to continue to do just that.

The Next Generation

Martin said this growth is possible because the firm has long emphasized a culture of mentoring, with senior partners, influenced by those who came before, constantly training the younger generation, including tax-law specialist Lata, estate-planning specialist Michael Simolo, and family-law specialist Katherine McCarthy. “We continue to build a foundation of new talent, which we’re proud of.”

Simolo, for one, appreciates that culture. “It’s comforting to me to know I’ve got help available to me from both the partners and associates and the paralegals, if I need to turn to someone with an issue.”

Gesturing to Roberts and Martin, he noted, “there’s probably 65 years worth of legal experience sitting at this table, and it’s nice to be able to draw on that both in terms of not only getting the work done in a professional manner, but also client development. The culture here is to be applauded. Frankly, I feel totally comfortable going to any one of the partners with a question — ‘want to grab lunch? I’ve got an issue I want to talk over.’ That kind of thing happens here all the time. It’s very collegial, very team-oriented. For me, that’s one of the real pluses.”

It’s also a practical matter, Roberts said, to make sure all attorneys are up to speed.

“We’re big enough that we can take on big projects. On the other hand, we’re not too big. Clients want effiency, they want service, and when things go awry, they want someone to talk to,” he explained. “We’re well-positioned to do that. When we get young lawyers in, we get them involved right away in things that the other lawyers are doing. We don’t hide them for five years; we get them directly involved with clients. It gives a lot of depth to the practice. I’m on vacation, they know who to call. If somebody’s in a meeting or out of the office for two days, there’s always somebody they can call.”

Martin also praised the firm’s paralegal staff, many of whom have been at Robinson Donovan for many years. “We work as a team here, and we draw on their areas of training and deliver services in an efficient way, which is important to us.”

Attorneys Jeff Trapani and Nancy Frankel Pelletier

Attorneys Jeff Trapani and Nancy Frankel Pelletier say their litigation work has become more complex in recent years.

The firm has also built strong bonds in the community, with partners and associates serving on the boards of dozens of area nonprofits.

“It’s hard to do because everyone is so busy at work,” Roberts said, before emphasizing that such efforts are more than worth the time and energy. “I don’t think we’re any different than any other law firm. It’s hard to have a family, do all your work, and stay involved in the community. When somebody is able to do that, it really reflects some strong character. And we really like to see it.”

Looking Up

Robinson Donovan has come a long way since its early days, when it was best known for George Robinson’s successful defense of Lizzie Borden on double murder charges in 1892. These days, Martin noted, the firm is being recognized in a host of ways, such as the citations many of its attorneys have received from organizations like Best Lawyers, Super Lawyers, and Martindale-Hubbell. Simolo expects more of the same in the future.

“I think they’ve made some great hires since I’ve been here,” he said. “It’s encouraging to me to see the partners investing in the future of the firm.

“They’re very pragmatic and results-oriented in helping people solve issues,” Simolo continued. “They do that very well, as a result of having decades of experience. And it works out very well for the client.”

“We’re very results-oriented,” Frankel Pelletier agreed. “People don’t always perceive it this way, but we’re problem solvers. That’s what we do.”

Joseph Bednar can be reached at  [email protected]

Law Sections
WNEU, Like All Law Schools, Is Adjusting to Lower Enrollment

Eric Gouvin

Eric Gouvin says WNEU Law, like any business weathering a storm, is focused on both increasing revenues and reducing expenses.

Eric Gouvin says there is ongoing discussion and debate within higher education about why enrollment is down at law schools across the nation.

But there is no debating that this decline is real and quite dramatic — some observers are even speculating that some institutions may not survive it — and that there is little to suggest that things are going to improve significantly any time soon, said Gouvin, dean of the Western New England University School of Law.

“It’s all across the country, a national trend, and while people have different perspectives on what’s happening and why it’s happening, no one can deny that it is happening,” he told BusinessWest. “There are fewer people going to law school — it’s as simple as that.”

Nationally, first-year enrollment for the fall of 2013 fell 11% from the previous year, and 24% over the past three years, according the American Bar Assoc., and, overall, law-school enrollment is at its lowest level (39,675 for 2013-14) since the late ’70s. At WNEU, first-year enrollment in the day (full-time) program has fallen from 133 in 2009 to a projected 95 for this fall, a 28% decline.

But that fall number actually represents an increase from a year ago, when only 85 people entered the program.

“We exceeded our expectations for this fall — we budgeted for fewer than 85,” said Gouvin, crediting “talented admissions people” and apparently attractive pricing and programs (more on those variables later) for the slight surge in the numbers for this fall. But sharp enrollment declines from the days before the Great Recession are real, and most analysts expect them to continue, he went on, adding that WNEU, like most other schools, is adjusting to what some are calling a new reality.

Overall, the law school is doing what businesses do when they face fiscal adversity, said Gouvin, and that is creating ways to both enhance revenues and cut expenses without impacting quality. The school is trimming staff through attrition — several faculty members have retired, and more are expected to do so over the next few years — while also adding new programs, some of them to attract students who aren’t necessarily looking to pursue a career practicing law. Such initiatives include a master of laws and letters (LLM) degree in estate planning and elder law, introduced in 2004, and other programs.

“That’s a supplemental source of income for us,” he said of the LLM offering, adding that the school will roll out a similar program for non-lawyers in 2015.

“This is for accountants, financial planners, and insurance professionals who need to deal with a lot of heavy-duty legal issues around planning for clients, but don’t want to spend three or four years getting a JD, and don’t need to,” he explained. “They just need some working knowledge of those technical provisions that will allow them to work better with counsel, and that’s why we think this will be an attractive offering.”

What’s more, the school is taking steps to make itself more competitive when it comes to attracting those who are willing to go to law school. These include freezing tuition for the next three years and becoming more aggressive and imaginative with scholarships and other forms of aid.

“We need more revenue, obviously, but increasing tuition for the JD (juris doctor) program is a non-starter — there’s a lot of price sensitivity right now,” Gouvin explained. “One of the things applicants focus on is affordability and a cost-benefit analysis. So we have frozen tuition for the next few years and are using that as a tool so students can look at us and say, ‘I know what I’m getting into here — I’m not going to be surprised by a tuition jump in the second or third year.’”

For this issue and its focus on law, BusinessWest talked with Gouvin about the decline in law-school enrollment, — and how WNEU is responding to what has become a considerable challenge for institutions across the country.

Making a Case

Gouvin said that, overall, many people in academia are uncomfortable with the notion of talking about higher education as a business and discussing matters within the framework of the law of supply and demand.

But for administrators at the nation’s law schools, there is no real choice in the matter. The decline in enrollment is that severe, and the outlook for the immediate future calls for little change in the forecast.

As Gouvin mentioned, there is some debate about why this happening, with theories including the recent troubles law-school graduates have had finding work amid an economic recovery that has been less than robust in many parts of the country, as well as an unwillingness among larger numbers of young people to take on the massive amounts of debt that most law-school students incur, given the uneasiness in the job market.

While the talk and speculation continue about why law schools are facing what many are now describing as a crisis, much of the discussion has shifted to what schools are doing in response.

Indeed, steps taken by various institutions have included everything from freezing tuition to offering buyouts to faculty and staff to creating more programs to people who won’t ever practice law, but may well need some of the skill sets lawyers possess. At New England Law School in Boston, the dean took a voluntary 25% pay cut to help balance the books.

At WNEU, said Gouvin, the broad goals are to trim expenses without impacting the overall quality of the program, become a more efficient operation, and make the school as competitive as possible in what has become a more intense battle for top students.

The school already has some competitive edges, said the dean, adding that the task at hand is to take full advantage of them.

One such advantage is price.

“Our tuition is $39,400, and while that sounds like a lot of money, when you compare it to other law schools, it’s a bargain,” he said. “Among private institutions, we’re very low.”

Another edge, says Gouvin, is simple geography. Western New England is the only accredited law school in the Commonwealth west of Greater Boston, he noted, adding that this uniqueness provides opportunities in the form of internships and clerkships in area courts and with judges assigned to courts in this region. Meanwhile, the rural location is attractive to those who don’t want to go to school in a big city and have no intention of working in one.

“We have a monopoly on really great placement with judges and agencies,” he said. “In addition, we have some great clinical programs that provide hands-on experience.

“A lot of the people who come here don’t want to be in a big city,” he went on. “Many of our students are from small and medium-sized cities, and they intend to go back to those communities to practice law.”

Still another advantage for the school is its programming, which Gouvin believes is more experiential in nature than what many competitors are offering.

“Addressing what lawyers do in real life is high on our list,” he told BusinessWest, “and we’re hoping that program offerings, together with an attractive price, make a good case for us.”

While working to increase revenues, the school is also focused on the other side of the equation — expenses, said Gouvin, adding that WNEU has become more efficient out of both desire and necessity.

“No one loves to see a downturn, but they often make you focus on things that maybe you took for granted,” he explained. “You look at things and ask yourself, ‘can we do that differently and better?’ And there have been several instances where we could.”

As examples, he listed merging some operations, such as the library and alumni services, with the university, and other steps that help avoid duplication of efforts.

“We have people in the law who are now what I would call utility players,” he noted. “They don’t say, ‘I do this, and this is all I do’; now it’s ‘I do whatever needs to be done to move the ball ahead.’”

Final Arguments

Gouvin said much of the conjecture regarding the decline in law-school enrollment concerns whether this all temporary, and if so, how temporary.

“That’s the million-dollar question,” he said, adding quickly that no one really knows the answer. Variables include everything from how much more the economy will rebound to when the Baby Boom-age (and older) attorneys will retire en masse (many have put retirement on hold because of the economy), and much more work traditionally handled by attorneys will instead be undertaken by paralegals and others without law degrees — an ongoing trend that has many in the industry concerned about job security.

While watching all these factors play out, law-school administrators have little choice but to adjust to a changing landscape and not merely hope that conditions will improve.

As Gouvin said, they have to make their case — and make it a compelling one.


George O’Brien can be reached at [email protected]

Law Sections
Coverage May Be Unjustly Denied in Many Circumstances

By ANN I. WEBER, Esq. and MICHAEL A. FENTON, Esq.

Ann I. Weber

Ann I. Weber

Michael A. Fenton

Michael A. Fenton

Millions of seniors rely upon Medicare and supplemental Medigap policies to pay for hospital and skilled-nursing care, but many find out at the worst possible time that a big bill is due.

In particular, coverage may be unjustly denied when 1) a patient is admitted to a hospital under ‘observation status’ rather than as an inpatient, 2) a skilled-nursing-care facility declares that a patient has plateaued, or 3) a hospital stay exceeds 90 days for the same illness. If you or a loved one run into this type of problem, here is what you need to know.

Observation Status

Medicare Part A covers hospital inpatient stays for 60 days and skilled-nursing-home care for the first 20 days, but only if you are discharged from a hospital after admission as an inpatient for three days. If you are admitted under observation status, you are billed as an outpatient under Medicare Part B. Although Part B may cover most of your expenses in the hospital, patients who are discharged to a nursing home without the requisite three days as an inpatient will not be covered for their nursing-home stay.

Many hospitals have increasingly admitted patients under observation status for longer stays, even though the Medicare policy manual specifies 24 hours as a benchmark. Observation status has been extended to cover multi-day stays at the hospital with tests and procedures. If this happens to you, when you are discharged to a skilled-nursing home, you will be responsible for the cost of such care, frequently running at more than $400 per day.

Here’s what you can do:

• Be sure you have a healthcare proxy granting a trusted person access to your medical records and the authority to make medical decisions if you cannot do so;

• Find out your status;

• If you are classified as admitted under observation status and you believe that is incorrect, try to get your status changed by asking for a review or, if possible, a consultation with your community physician;

• If you are unsuccessful and able to safely return home, ask your hospital or community physician to order home care for you. This care will be covered by Medicare; and

• If you need skilled-nursing-home care, you will be responsible for paying privately, but, provided you have been hospitalized for at least three nights, you should initiate Medicare appeals relative to both the hospital and nursing-home stays. These appeals have been successful for people in this circumstance. Note that there is currently a federal case on appeal regarding notice and review procedures for patients placed on observation status to help prevent abuse.

Plateaued Patients

Medicare has long had a practice of denying coverage to patients in skilled-nursing homes who are not improving and have been deemed ‘plateaued.’ This is in spite of the fact that this ‘improvement standard’ does not appear anywhere in Medicare regulations or policies and is expressly contradicted, in the federal regulations, at 42 CFR 409.32(c), which states that “a patient may need skilled services to prevent further deterioration or to preserve current capabilities.” The improvement-standard policy has resulted in the denial of coverage for numerous patients with chronic conditions such as Parkinson’s, multiple sclerosis, arthritis, diabetes, and more.

Now, under the settlement agreement in a Vermont district-court class-action case, Jimmo v. Sebelius, the Center for Medicare and Medicaid Services has agreed to revise all publications and guidelines to explain that coverage will be provided to individuals who need skilled care to prevent or slow further deterioration. Nevertheless, some facilities are still using this criteria to move a patient to custodial nursing-home services, which are not covered at all by Medicare or Medigap policies.

Lifetime Days

For a hospital stay, Medicare will cover only the first 90 days for the same spell of illness under Medicare Part A. For days 1-60, you are billed a deductible, and for days 61-90, you are billed an additional co-pay. For the 91st day and beyond, you will be covered only if you have lifetime reserve days available (you get 60 lifetime reserve days that can be used at any time you go beyond the 90-day threshold).

Medicare is no help to patients who have exhausted their days during a hospital stay. This is why many people invest in a Medigap policy. These policies cover the deductibles and co-insurance payments. Also, under Section 8.B(3) of the NAIC Model Standards for Regulation of Medicare Supplemental Insurance, Medigap policies are required to provide patients with an additional 365 lifetime reserve days for hospital care.

Medigap policies cover only Medicare-approved expenses, and Medicare will deny your claim if lifetime reserved days are available but remain unused. Providers have been known to have faulty data when it comes to knowing the exact number of lifetime reserve days that remain for a particular patient. In this environment, lifetime reserve days are not always utilized properly, resulting in unjustly denied claims.

Conclusion

Should you or a loved one get a large or unexpected summary notice due to issues with any of the matters addressed in this article, a written notice containing the reasons for termination of Medicare coverage should be requested.

An appeal might be necessary. You may want to contact a knowledgeable attorney for assistance in the appeal.

Attorney Ann I. Weber is a partner with the Springfield-based law firm Shatz, Schwartz and Fentin, P.C., and concentrates her practice in the areas of estate-tax planning, estate administration, probate, and elder law. She has a particular interest in creative estate planning for authors, artists, farmers, and landowners. She has recently been named one of the “Top Fifty Women Lawyers in New England” by Super Lawyer magazine and is a frequent author and speaker on issues regarding estate planning; (413) 737-1131; www.ssfpc.com. Attorney Michael A. Fenton is an associate with Shatz, Schwartz and Fentin, P.C. He concentrates his practice in the areas of business law, real-estate development, and estate planning. He has served on the Springfield City Council since 2010; (413) 737-1131; www.ssfpc.com

Daily News

MONSON — Monson Savings Bank will stage a complimentary ‘lunch and learn’ workshop titled “Estate Planning for Rental Property Owners,” featuring attorney David Walczak, a leading expert on real-estate law and, in particular, estate planning for rental real estate.

The event is designed to help owners of residential and commercial rental real estate to learn how an appropriate estate plan and the use of a real-estate trust can avoid the costs, risks, and headaches associated with inheriting rental property. It will be held Tuesday, July 15 from noon to 1:30 p.m. at MSB’s Wilbraham branch, located at 100 Post Office Park. The event is free and includes lunch, and it is open to the public; however, reservations are required.

“We are pleased to bring this important information to our communities,” said Steve Lowell, president and CEO of Monson Savings Bank. “Many rental property owners do not realize that, too often, when rental property is included in a will — or worse, a probate situation because the property is not included in a will — the costs, risks, and headaches end up outweighing the value to the person inheriting the property.”

Walczak focuses his practice on estate planning, real-estate transactions, small-business organization, and transactional law. His firm, David Walczak Attorney at Law, P.C., is based in Wilbraham.

Accounting and Tax Planning Sections
Take Steps Now to Reduce Your Tax Burden Later

By JAMES BARRETT
TaxPlanningARTThe first half of 2014 has produced little in the way of major tax legislation, but tax-planning opportunities still exist.

This mid-year tax-planning article focuses on plans that may take a little more time to implement rather than on strategies that must be executed in the limited time remaining at year-end.


Tax Planning for Individuals


Managing Your Income

Income-tax planning typically involves some combination of three strategies:

• Earn income taxed at favorable tax rates, such as long-term capital gains or qualified dividends;
• Avoid income bubbles, which can cause you to be subjected to a higher marginal tax rate in the ‘bubble year’ than your normal, or average, marginal tax rate; and
• Delay the payment of tax by deferring the receipt of income to a later year or accelerating the payment of deductible expenditures into the current year.

James Barrett

James Barrett

Managing your income to minimize your tax has become more challenging with the advent of complex tax provisions such as the alternative minimum tax (AMT) and the 3.8% surtax on net investment income. The former causes you to lose any tax benefit from otherwise tax-deductible expenditures, such as state income taxes and real-estate taxes on your home. The latter subjects your investment income to a premium tax rate if your adjusted gross income (AGI) exceeds a stated threshold.

When you are estimating your income for 2014, you may want to consider several target figures:

Paying Your Income Taxes

If you do not pay enough tax throughout the year, penalties may apply. But with proper planning, the penalties are avoidable.

If it appears that you will be subject to an underpayment penalty, you may be able to reduce or eliminate the penalty by initiating or increasing your quarterly estimated tax payments. If you’re employed, instructing your employer to withhold more from your pay can even eliminate penalties that accrued earlier in the year. A quirk in the penalty rules treats withheld taxes — even withholding that occurs late in the year — as if they had been taken evenly throughout the year.

While most people want to avoid unnecessary penalties, it is seldom a good idea to pay more than the law requires or to pay your taxes earlier than necessary. Why let the government hold your money only to return it to you next year as a tax refund — with no interest?

Your goal should be to pay just enough to avoid an underpayment penalty but not so much as to create a large refund. If it looks as if you have been paying too much tax, cut back on your withholding or lower your remaining quarterly estimated tax payments.

Funding Your Retirement Plans

Contributing to a tax-qualified retirement plan can reduce your current tax obligations and help you save for your retirement in a tax-efficient manner. Contributions and the earnings on them provide tax deferral on earnings until you receive distributions.

In the case of Roth IRAs, the tax deferral may be permanent. So the sooner you make the contribution, the sooner your tax-deferred earnings begin. If you already have a plan in place, consider making a contribution now rather than waiting until the last minute.

The following limits apply for the 2014 tax year:

• Participants in a 401(k) plan can defer up to $17,500 ($23,000 for ages 50 or older);
• The IRA contribution limit is $5,500 ($6,500 for ages 50 and older);
• Simple IRA participants can defer up to $12,000 ($14,500 for age 50 and older);
• Self-employed individuals can contribute 20% of their self-employment income up to $52,000.

IRAs and Roth Accounts

Anyone with earned income, including alimony, is generally eligible to contribute to an IRA. That means that a child who has a job can set up an IRA and begin saving for retirement.

Claiming a deduction for your contribution to a traditional IRA is another matter. It depends on your income and whether you (or your spouse if you are married) are covered by an employer-sponsored retirement plan. Contributions to a Roth IRA are never deductible.

• If neither you nor your spouse is covered by an employer’s plan, you may choose to deduct your contribution to your traditional IRA.
• At higher income levels — modified adjusted gross income above $70,000 for singles and $116,000 for joint filers — no deduction is allowed if you (and your spouse if you are married) are covered by an employer’s plan.
• If you are married and only one of you is covered by an employer’s plan, the spouse who is not covered may claim the deduction, unless your joint modified adjusted gross income exceeds $191,000.

Many people find the long-term benefits of contributing to a Roth IRA or a Roth 401(k) outweigh the short-term financial benefits of tax-deductible contributions. While Roth contributions are not tax-deductible, none of the income earned in the Roth account will ever be subject to income tax unless there are early distributions.

In addition, the Roth account is not subject to the lifetime required minimum distribution rules that apply when you reach age 70½.

Eligibility to contribute to a Roth IRA depends on the amount of your income. No contribution is allowed if your modified adjusted gross income for 2014 exceeds $129,000 for singles or $191,000 for joint filers.

You can make a direct rollover from your traditional IRA or other qualified retirement plan into a Roth IRA. However, you must pay tax on the rollover amount. There is no income limit associated with Roth rollovers.

‘Magic-age’ Years

Is 2014 a magic-age year for you? There are two ages that affect retirement plans, and both involve a ‘half birthday.’ Once you reach age 59½, the extra 10% penalty no longer applies to distributions from your qualified retirement plans, including IRAs.

But if you reach age 70½ during 2014, you must begin to receive minimum distributions from your traditional IRAs. Although the first annual distribution need not be taken until April 15, 2015, you may want to take the first distribution during 2014, to avoid the need for two distributions in 2015.

Changes to the 60-day Rollover Rule

This year (2014) will be the last year that you can obtain multiple short-term tax-free loans from your IRAs. A withdrawal from your IRA is treated as a tax-free transaction if you redeposit the amount into the same or another IRA no later than 60 days after the date you made the withdrawal. Note that the IRS may waive the 60-day requirement under some circumstances, for example, such as an error by your financial institution.

You are allowed only one tax-free rollover per year. The one-year waiting period begins on the date you receive the IRA distribution, not on the date you roll it back into another IRA.

For years, the IRS had said that the one-year waiting period applied separately to each of your IRAs. After the Tax Court interpreted the rule differently in its Bobrow decision (TC Memo 2014-21), the IRS decided to treat all of your IRAs as one IRA for the purposes of the one-year waiting period. However, the IRS says it will not apply this more restrictive interpretation to any rollover that involves a distribution from an IRA before Jan. 1, 2015.

Rollovers between Roth IRAs are subject to the same 60-day rule and one-year waiting period that apply to rollovers between traditional IRAs. After 2014, all of your Roth IRAs will be treated as one Roth IRA for purposes of the one-year waiting period between rollovers.

Rollovers from employer retirement plans to IRAs do not count for purposes of the one-year waiting period. Similarly, conversions of regular IRAs to Roth IRAs are not considered. The one-year waiting period also does not apply to trustee-to-trustee transfers between traditional IRAs or between Roth IRAs.

Making Your Home Energy-efficient

While most of the residential energy tax credits expired at the end of 2013, one remains in effect — the credit for qualified expenditures made for residential energy-efficient property placed in service before Jan. 1, 2017. The IRS defines qualified expenditures for residential energy-efficient property to include:

• Qualified solar electric property expenditures for use in a qualifying dwelling unit;
• Qualified solar water-heating property expenditures for property that heats water for use in a qualifying dwelling unit, if at least half of the energy used by the property for such purpose is derived from the sun;
• Certain qualified fuel-cell property expenditures;
• Qualified small wind-energy property expenditures for property that uses a wind turbine to generate electricity for use in connection with a qualifying dwelling unit; and
• Certain qualified geothermal heat-pump property used to heat a dwelling unit or as a thermal energy sink to cool the dwelling unit, which meets the requirements of the Energy Star program.

The residential alternative energy credit is equal to 30% of the cost of eligible solar water heaters, solar-electricity equipment, fuel-cell plants, small wind-energy property, and geothermal heat-pump property.

You may rely on a manufacturer’s certification that property is eligible for the credit, so long as the IRS has not withdrawn the manufacturer’s right to make the certification.

Complying with the ACA

Starting in 2014, lower-income individuals may be eligible for a tax credit to help pay for health-insurance coverage purchased through an affordable insurance exchange established by the Affordable Care Act. The credit is refundable, so those with little or no income-tax liability can still benefit. The credit also can be paid in advance to the insurance company to help cover the cost of premiums.

Starting in 2014, the individual shared-responsibility provision calls for each person to have minimum essential coverage for each month, qualify for an exemption, or make a payment when filing his or her federal income-tax return. The open-enrollment period to purchase health insurance coverage for 2014 through the Affordable Insurance Exchange ran from Oct. 1, 2013 through March 31, 2014.

Keeping Good Records

Every April, most people resolve that they are going to keep better tax records … next year. While it is obvious that, if you do not keep good records, you are likely to overlook legitimate tax deductions, the result could be even harsher.

In the Durden decision (TC Memo 2012-140), the Tax Court disallowed a couple’s charitable-contribution deduction to their church even though they could prove the payments with canceled checks. The tax law requires a contemporaneous written acknowledgment from the charity for gifts of $250 or more.

In this case, the couple obtained the required letter after their tax return was being examined by the IRS. The court denied the deduction because the letter was not issued prior to the due date of the tax return as required by the tax law.

Business Activities

Whether you own your business or work for someone else, a number of tax-saving opportunities could be available to you if you stay alert and keep good records.

Changing Jobs

Costs you incur in seeking new employment may be deductible if you itemize. And if you have to relocate, the cost of moving yourself and your family may be deductible — even if you don’t itemize.

As with most provisions of the tax law, a review of the technical rules is necessary to determine whether you qualify. Be sure to contact your tax adviser.

Hiring Your Children

If you own a business and have children, consider putting them to work during summer vacation or after school. You will be able to deduct their wages, as long as you make their pay commensurate with what you would pay non-family employees for the same services.

For 2014, each child can earn as much as $6,200 and pay zero income tax. A child who earns $11,700 and contributes $5,500 to a traditional IRA will also pay zero income tax.

Honing Your Job Skills

Parents of college-age students are generally aware of education tax credits like the American Opportunity Credit. If you undertake training to maintain or enhance your job skills or if you pursue an additional degree, you may qualify for the Lifetime Learning Credit or be able to deduct the cost of your education or training as an itemized deduction.

Talk with your tax adviser. Not only are you never too old to learn, but you’re also never too old to claim a tax benefit.

Working from Home

If you operate a business from your home and use a distinct room or area solely for business activities, you may qualify for a home-office deduction. The IRS has simplified the record-keeping requirements but not the qualification requirements. In rare cases, employees who are required by their employer to work from home may also qualify for this deduction.

Caring for Dependents

Working couples with young children and those caring for aged relatives often incur costs associated with hiring outside caregivers so that they can work or go to school. Some of these costs may qualify for the dependent-care tax credit. Qualifying costs may include day camp and similar activities during the summer months.

Establishing a Retirement Plan

If you own a business, you may be able to avail yourself of a defined-benefit type of retirement plan. These plans often allow higher retirement contributions than other types of plans. The higher retirement benefit must be weighed against the additional cost of providing comparable retirement benefits for your employees.

To qualify for a tax deduction in 2014, your retirement plan generally must be in place before the end of the year. Exceptions are IRA and SEP (simplified employee pension) plans, which can be set up through April 15, 2015.

Small employers — generally those with 100 or fewer employees — that set up a qualified retirement plan may be eligible for a tax credit of up to $500 per year for three years. The credit is limited to 50% of the qualified startup costs.

Writing Off Capital Expenditures

Generous business-tax write-off rules, like bonus depreciation, expired at the end of 2013. And the expensing election limit under Section 179 has been reduced to $25,000 for 2014, but only if the total amount of qualified asset purchases does not exceed $200,000.

Depreciating Vehicles

For passenger automobiles first placed in service during 2014, the deduction limitations for the first three tax years are $3,160, $5,100, and $3,050, respectively, and $1,875 for each succeeding year. For trucks and vans first placed in service in 2014, the depreciation limitations for the first three years are $3,460, $5,500, and $3,350, respectively, and $1,975 for each succeeding year.

In past years, bonus depreciation made the first-year limitation much higher. However, since bonus depreciation expired on Dec. 31, 2013, the new limits will apply for 2014 unless Congress acts to reinstate bonus depreciation retroactively to Jan. 1, 2014.

Repairing Older Assets

For tax years beginning in 2014, new rules are in effect for determining when expenditures can be deducted as a repair expense and when they must be treated as the cost of a new asset subject to depreciation. All businesses should review their repair/capitalization policies to assure that they are in compliance with the new rules.

Monitoring Passive Activities

Complex rules govern the tax treatment of business activities in which the owner does not materially participate. If these so-called passive activities produce a loss, that loss may not be currently deductible. If the passive activity is profitable, the income could be subject to the 3.8% surtax on net investment income.

If you are the owner of a business, it’s a good idea to keep detailed records of the hours you spend working in the business. This record keeping is especially important if you have another full-time job or if the potentially passive activity is not your primary business endeavor.

Estate Planning

For 2014, the unified credit for estate and gift taxes has been raised so that the tax applies only to estates greater than $5.34 million. And the estate-tax exclusion is portable, so if you and your spouse have combined estates that do not exceed $10.68 million, you can avoid the estate tax without the necessity of including language in your will creating a bypass trust.

The annual gift-tax exclusion for 2014 remains at $14,000 per person. Therefore, if you are married, you can gift up to $28,000 per donee, or recipient, this year without any federal gift-tax ramifications by using the gift-splitting rules. Gifting is a good way to reduce your taxable estate and may be an important element of your estate plan.

You may have executed your current will and estate plan without consideration of the increased unified credit amount and the portability feature of the new estate-tax law. If so, a review is in order to make sure your assets will be handled in the most tax-efficient manner.

Offshore Account Disclosures

If, during 2013, you had a financial interest in, or signature authority over, at least one financial account located outside the U.S., and the aggregate value of all your foreign financial accounts exceeded $10,000 at any time during the calendar year, you must file electronically with the Treasury Department a Financial Crimes Enforcement Network (FinCEN) Form 114, Report of Foreign Bank and Financial Accounts (FBAR).

The new Form 114 replaces TD F 90-22.1 and is due to the Treasury Department by June 30, 2014. The form must be filed electronically and is available only online through the BSA E-Filing System website (bsaefiling.fincen.treas.gov/main.html).

In Conclusion

Tax planning is an ongoing process. Your tax picture can change — sometimes dramatically — during the course of a year, and you need to react accordingly. Implementing thoughtful mid-year strategies now may help you lessen the taxes you face in April 2015.

One final thought: saving taxes is generally a good strategy. But making a bad business, investment, or personal decision just to save some tax dollars is never a good strategy.

James Barrett is managing partner of Meyers Brothers Kalicka in Holyoke; (413) 536-8510; [email protected]

Insurance Sections
Nathan Agencies Have a Host of Client Needs Covered

Glenn Allan, Anna Holhut, and Dean Paddock

Glenn Allan, Anna Holhut, and Dean Paddock offer a diverse array of insurance products to individuals as well as business owners.

Ron Nathan says many people think they are secure, while others don’t worry about their financial futures in the event of a calamity. But the first assumption can be erroneous, and the second approach can result in financial devastation.
“I’ve grown up seeing a lot of people who are totally unprepared for a catastrophic situation, like a death in their family,” he told BusinessWest. “Others save for something specific, such as their children’s college education, but don’t think about their own retirement because they are so focused on one goal. Then, when it comes time to retire, they realize they never planned for their own future.”
Thus, he has dedicated his life to preventing such scenarios from becoming reality, and is proud that the Nathan Agencies in Amherst, which began as a small firm 45 years ago, have grown steadily over the years, offering one-stop shopping to meet people’s insurance and financial-planning needs.
Three companies — Amherst Financial Services, Amherst Insurance Agency Inc., and Andrew Paddock Insurance Agency Inc. — make their home under the agencies’ umbrella on 20 Gatehouse Road and have well-educated employees who strive to help clients plan for and protect their financial futures. Together, they offer comprehensive services and products that range from financial planning, investments, and estate planning to life insurance; long-term-care insurance; auto and home insurance; renter’s insurance; business, health, and disability insurance; and other forms of commercial insurance.
Nathan said many clients do all their business under the umbrella, but others have policies with different agencies or have their own financial advisors. But his passion for helping people has no boundaries, and if he discovers they don’t have adequate coverage, he makes them aware of what they need, then advises them to call their own agent.
“You need to look out for people’s best interests and help them,” Nathan said, adding that he is concerned that schools don’t provide young people with the education they need to manage their finances, “never mind how to invest money. And it’s so important.”
Nathan said exceptional customer service is the foundation of his firm’s success and accounts for the extensive number of awards it has received. “We go above and beyond and do things such as assisting people with insurance appeals to avoid a surcharge,” he said, as he spoke about services provided following an auto accident.
Anna Holhut agrees that clients need help whenever they suffer a loss. She worked for Nathan for decades before she and Glenn Allan purchased Amherst Insurance Agency from him in 2012. “We’re not related to Ron, but we still run it like a family business,” she told BusinessWest.
She recalled going to the scene of a house fire immediately after receiving a call from the building inspector. The homeowner had given him her name and number as he was readied for transport to the hospital via ambulance.
After leaving the house, Holhut visited him in the hospital. “I wanted him to know that his pets were in good hands as well as how he could get back into the house,” she said. “When there is a loss or problem, we really come to the plate.”

Growing Enterprise
In 1969, Nathan founded the Nathan Agency. He had moved to Western Mass at age 21, was selling life insurance to college graduates and graduate students at UMass Amherst, and liked the area.
At the time, the young agent faced significant competition, but he worked four nights a week as well as during the day, which soon led to success.
In the early years, life insurance was his primary product, but by the ’70s, Nathan had begun to expand his product lines. As a result, the firm experienced steady growth, and in 1978, he moved from Pray Street in Amherst to his company’s current location.
A year later, when the owner of Amherst Insurance and Real Estate Agencies became ill and left town, he purchased that business and changed his company name to the Nathan Agencies.
Although he had earned his stockbroker’s license at age 23, it wasn’t much use to him at the beginning of his career, as the college students to whom he sold life-insurance policies did not have money to invest. But after the move to Gatehouse Road, Nathan began thinking long-term.
“I envisioned creating a one-stop shopping place where people could get competent professional help in all areas of insurance and financial planning,” he said.
To that end, he persuaded an attorney to move into the building, and in 1987, he earned a degree as a chartered financial consultant from the American College of Financial Services.
In 2001, the Nathan Agencies expanded again when the Andrew Paddock Insurance Agency Inc. moved into its building. The expansion came about as a result of relationships Andrew’s son, Dean Paddock, had formed with Nathan, Holhut, and Allan. “I had taken over my father’s business in 1990 when he retired, and in 2001, I decided to move the business from Hadley and join Ron, Anna, and Glenn,” Paddock explained.
Today, even though Nathan has realized his dream and is proud that Nathan Agencies offers a wide array of products and services, he still focuses considerable energy on the product he started with — life insurance.
“It should be part of everyone’s financial planning, but many stockbrokers and people with investment backgrounds don’t believe in it or really understand life insurance and its benefits,” he explained. “But people need to have a lot of things in place to be secure — an attorney, a will, guardians for their children, and insurance coverage for their mortgage if they die.
“They also need to think about disability insurance, and, as they get older, they should think about long-term-care insurance,” he went on. “And if they accumulate wealth, they need to make sure they have proper liability in their auto and homeowners’ policies because, if someone sues you after an auto accident or after they slip and fall in your home, you could lose all your assets.”
The trust he has built with clients, a hallmark of the Nathan Agencies, is reflected in relationships formed by employees in all three companies. The businesses continue to grow, and Nathan attributes part of this success to the fact that his broad enterprise is family owned.
“Many family-owned auto and homeowners’ insurance companies have been purchased by other firms and become more of a retail business,” he noted. “But I believe very strongly in personal service, which started with the fact that I grew up in the life-insurance business and brought the same concepts I used with those clients into the property and casualty agency.”
Today, his continued focus on educating and protecting people has made him concerned about people who purchase insurance via the Internet.
“I don’t think it’s necessarily by choice or because they want to,” he told BusinessWest. “It’s because they don’t know where to go, and, as a result, an enormous segment of the population is not getting any financial planning advice or help with insurance.
“But we are a source for that,” he continued. “We have developed trust on both sides of the agency, and because most of our staff has been here for so long, they have had the opportunity to grow in the direction they enjoy the most, and are experts in their field.”

Community Service
Nathan has seen many people suffer as a result of their failure to protect themselves financially.
“So we try to protect people on all sides; the whole concept of our agency is a one-stop place to shop,” he reiterated, adding, “I started from scratch and was the smallest agency in Amherst. Today, we are not the largest property and casualty agency, but between both sides of our business, we do as much business as anyone in the Pioneer Valley.”

Departments People on the Move

Jessica Young

Jessica Young

Florence Savings Bank announced that Jessica Young has been selected as a recipient of the President’s Award for 2014. The President’s Award is an annual tradition established by the bank in 1995. It affords employees opportunities to nominate their peers for this prestigious award, which recognizes outstanding performance, customer service, and overall contribution to Florence Savings Bank. Young, a Senior Teller at the Bank’s Florence branch, joined FSB in 2011. She holds a bachelor’s degree in business administration and liberal arts from Southern Vermont College in Bennington. The Sharon Springs, N.Y. native was nominated by her peers for “her personable, friendly, and outstanding customer service,” said Diane Gould, Senior Vice President and Human Resources Director, who added, “Jessica’s peers applauded her calm demeanor in even the most challenging situations, as well as her creative problem-solving skills.” John Heaps Jr., President and CEO of Florence Savings Bank, said, “we are very pleased that Jessica received such strong support and recognition from her peers and has won the President’s Award for 2014. Every day she demonstrates her deep knowledge of banking and dedication to our customers.”
•••••
Todd C. Ratner

Todd C. Ratner

The regional law firm Bacon Wilson, P.C. announced that Todd Ratner, Esq. has been honored by Massachusetts Lawyers Weekly as a 2014 “Excellence in the Law” honoree. This event recognizes 25 up-and-coming attorneys for their outstanding accomplishments in the legal community in 2013. Ratner is a member of Bacon Wilson’s Estate Planning and Elder Law department whose practice includes sophisticated estate-planning issues. Additional areas of practice include commercial and residential real estate together with general business and corporate law. Ratner serves on the boards of many charitable entities, including co-chair of the Alzheimer’s Assoc. Tri County Partnership, is a graduate of the Affiliated Chambers of Commerce of Greater Springfield’s Leadership Institute 2007, and taught elder law at American International College. He is a frequent lecturer and has written numerous business, estate-planning, and real-estate articles. Ratner earned his JD from the Pennsylvania State University School of Law, his MBA from Boston University Graduate School of Management, and his bachelor’s degree from Babson College. With 40 attorneys, Bacon Wilson, P.C. is the largest law firm in Western Mass. The firm’s four offices are located in Springfield, Westfield, Northampton, and Amherst.
•••••
Easthampton Savings Bank
announced the following:
Holly Fuller

Holly Fuller

Holly Fuller has been promoted to Senior Branch Officer. Fuller joined ESB in 1997 as a teller and was promoted to Customer Service Representative in 2000. She was promoted to Assistant Manager of the South Hadley office in 2006, and in 2008 was promoted to Branch Manager of the Locust Street, Northampton office. Later that year, Fuller was promoted to Branch Officer. She is a member of the Chesterfield Finance Committee and the Northampton Elks. Fuller has volunteered for Relay for Life, Big Brother Big Sisters, and the Northampton Chamber of Commerce. She has worked with area schools on various finance and budget projects;
Pamela Bronner

Pamela Bronner

Pamela Bronner was promoted to Assistant Vice President Branch Officer. Bronner joined the bank in 2002 as a Senior Branch Officer in Belchertown. She came to the bank with 24 years of prior banking experience. She held multiple positions with Baybank, ending in Branch Manager. She was a Branch Manager for BankBoston/Fleet Bank, a Branch Officer at Florence Savings Bank, and a Branch Manager at Citizens Financial Group;
Katrina Dziedzic

Katrina Dziedzic

Katrina Dziedzic has been promoted to Assistant Vice President Branch Officer. She joined ESB as a Branch Officer in Westfield in 2007, and in 2011 was promoted to Senior Branch Officer. She had 22 years prior banking experience with Bank of America and its predecessor banks. Dziedzic has an associate’s degree from Springfield Technical Community College. She is currently a member of Kiwanis of Westfield, treasurer for Our Savor Lutheran Church in South Hadley, and treasurer for the Business Improvement District in Westfield;
Karen Craig

Karen Craig

Karen Craig has been promoted to Senior Branch Officer. She joined ESB as Assistant Branch Manager of the Hadley office in 2001. In 2012 she was promoted to Branch Officer of the King Street, Northampton office. Craig had more than 15 years of banking experience at BayBank, BankBoston, and Fleet, where she progressed from Teller to Head Teller, Sales and Service Representative, and Senior Sales and Service Representative and Assistant Branch Manager. She is a member of the Northampton Rotary and the Northampton Chamber of Commerce; and
Susanne deVillier

Susanne deVillier

Susanne deVillier has been promoted to Senior Branch Officer. She joined ESB as a Branch Officer in Agawam in 2010. She had 15 years prior banking experience with TD Bank, as Retail Banking Officer, at Hampden Bank as a Branch Manager, and at SIS Bank as a Retail Banking Officer. She has a bachelor’s degree in business administration from American International College. She is co-founder of the Down Resource Group of Western Mass., is involved in Griffin’s Friends for Children and Families, is an active board member of Blandford Ski Club, and is involved in fund-raising for various school programs.
•••••
Loomis Communities announced the following:
JoAnne O’Neil

JoAnne O’Neil

JoAnne O’Neil has been appointed Director of Sales and Marketing at Loomis Lakeside at Reeds Landing. In this role, she is responsible for educating older adults and their families on the benefits of living in a community that offers independent-living cottages and apartments, assisted living, skilled nursing care, and medical offices, with primary-care physician services, all under one roof. “I feel like I have come home because my parents lived at Loomis Lakeside at Reeds Landing for many years,” said O’Neil. Prior to joining Loomis Communities, she worked as Director of Resource Development at HAPHousing. She holds a master’s degree in nonprofit management and philanthropy from Bay Path College and a bachelor’s degree in public health from the UMass Amherst; and
Kristina Hontz

Kristina Hontz

Kristina Hontz has been appointed Clinical Nurse Liaison. In this role, Hontz provides education to area physicians, hospital staff, individuals, and families on the rehabilitative and long-term care available at the Nursing Centers at Loomis House in Holyoke and Loomis Lakeside at Reeds Landing in Springfield. In addition, she conducts pre-admission assessments and works with Loomis Communities staff to develop new programs and services. Prior to her appointment, she was a Charge Nurse at Loomis House Nursing Center. Hontz is working on her BSN at Elms College.
•••••
The members and board of Massachusetts Municipal Wholesale Electric Co. (MMWEC) recently elected directors and officers of the organization, which is entering its 45th year in service to the consumer-owned municipal utilities of Massachusetts. MMWEC was created in 1969 and became a nonprofit, public corporation and political subdivision of the Commonwealth in 1976, empowered to issue tax-exempt bonds to finance energy facilities for the benefit of municipal utilities and their customers.
• Paul Robbins, a gubernatorial appointee to the MMWEC Board of Directors, was re-elected by the board to his third one-year term as Chairman;
• Peter Dion, General Manager of the Wakefield Municipal Gas & Light Department, was re-elected by the MMWEC membership to his sixth one-year term as President of MMWEC.
Representatives of MMWEC’s 21 member municipal utilities also re-elected three directors to three-year terms on the board, including:
• James Lavelle, Holyoke Gas & Electric Department Manager;
• Philip Sweeney, Marblehead Municipal Light Department Commissioner; and
• Jonathan Fitch, West Boylston Municipal Light Plant Manager.
Additional MMWEC officers for the coming year, as elected by the board, are:
• Ronald DeCurzio, Chief Executive Officer and Secretary;
• Matthew Ide, Treasurer;
• Stephen Smith, Assistant Treasurer;
• Nancy Brown, Assistant Secretary; and
• Nicholas Scobbo Jr., General Counsel.
Other MMWEC directors, elected previously by the membership, are:
• Kevin Kelly, Groton Electric Light Department Manager;
• Gary Babin, Mansfield Municipal Electric Department Director; and
• Jeffrey Cady, Chicopee Electric Light Manager; and
• Sean Hamilton, Sterling Municipal Light Department General Manager.
•••••
Meghan Fallon

Meghan Fallon

Springfield-based FIT Solutions LLC announced that Meghan Fallon has joined the company as a Technical Recruiter. In her new role, Fallon will be responsible for sourcing technical talent in the information technology field for FIT Solution’s client base in Massachusetts and Connecticut. She brings with her several years of staffing and recruiting experience across a wide spectrum of industries. She has a bachelor’s degree from UMass Amherst in sociology and communications.

Daily News

The regional law firm Bacon Wilson, P.C. announced that Todd Ratner, Esq. has been honored by Massachusetts Lawyers Weekly as a 2014 “Excellence in the Law” honoree. This event recognizes 25 up-and-coming attorneys for their outstanding accomplishments in the legal community in 2013. Ratner is a member of Bacon Wilson’s Estate Planning and Elder Law department whose practice includes sophisticated estate-planning issues. Additional areas of practice include commercial and residential real estate together with general business and corporate law. Ratner serves on the boards of many charitable entities, including co-chair of the Alzheimer’s Assoc. Tri County Partnership, is a graduate of the Affiliated Chambers of Commerce of Greater Springfield’s Leadership Institute 2007, and taught elder law at American International College. He is a frequent lecturer and has written numerous business, estate-planning, and real-estate articles. Ratner earned his JD from the Pennsylvania State University School of Law, his MBA from Boston University Graduate School of Management, and his bachelor’s degree from Babson College. With 40 attorneys, Bacon Wilson, P.C. is the largest law firm in Western Mass. The firm’s four offices are located in Springfield, Westfield, Northampton, and Amherst.

Banking and Financial Services Sections
Deliso Financial Services Spans the Gap Between Present and Future

Jean Deliso, left, and Trina Moskal

Jean Deliso, left, and Trina Moskal take pride in educating people about measures they need to take to become financially secure.

Jean Deliso has always asked questions — lots of them.

The habit began in childhood during dinnertime conversations that revolved around her family’s business, and it continues today in her role as a comprehensive financial planner.

Queries are important to the president and founder of Deliso Financial and Insurance Services in Agawam because the answers she receives are key to creating individualized plans for clients.

But she says retirement planning is something many people fail to do, even though life expectancy is much greater than it was years ago and company pensions have all but disappeared.

This is especially true for business owners and women, who tend to put retirement planning on the back burner, citing lack of time, resources, or knowledge as excuses. And although Deliso has clients from all walks of life, she has chosen to focus on these two populations.

“I really enjoy empowering women and watching them gain a sense of accomplishment by taking steps to secure their financial future. This is especially true when I see women who have just come through a divorce or the loss of a spouse,” Deliso said, adding that she works with many women who are experiencing a life transition.

“The problem with women is that they become overwhelmed,” she went on. “They say they don’t understand finances and don’t have the time to meet with a financial planner. But they live seven to eight years longer than men and make less money, so it’s critical for them to take control of their financial lives.”

Deliso noted that 90% of people in nursing homes are female, and 36% of women 65 and older are widowed, compared with 12% of men 65 and older, according to the U.S. Census Bureau. Women also make up half of the U.S. population, represent nearly two-thirds of the American workforce, and are the sole or primary breadwinner in 40% of households with children.

Deliso said a woman turning 65 today can expect to live to age 85. The 2010 Census counted 53,364 people age 100 and older in the United States, and for every 100 women who are centenarians, only 21 men have reached that age.

As for business owners, Deliso said many of them have their own reasons for failing to create a financial plan.

“Most think their business is their retirement. But quite often, something happens to that plan. They may not be able to sell it, or a child may not want to take over. And even if children do, they may not be as successful as the parent was. There are also industry changes and the fact that businesses go through cycles, and when the owner wants to retire, it may be in a down cycle.”

Other rationalizations include a lack of money or discretionary income. “But everyone can plan, and everyone can save. It’s a matter of priorities,” she added.

For this issue, BusinessWest examines how Deliso, by asking all those questions, helps clients establish priorities and, ultimately, plan effectively for both today and tomorrow.

Dollars and Sense

Deliso’s business education began in childhood. “My grandfather and parents were entrepreneurs who founded their own businesses, and I was washing windows at my parents’ company, ToolKraft, when I was about 7,” she explained.

She graduated to working after school at age 12, and says dinnertime conversations almost always focused on matters pertaining to Chicopee-based ToolKraft. “I worked in receivables, payables, and inventory as a teen. Being a hard-working entrepreneur is in my DNA, and I understand the challenges of owning a business.”

Deliso had always thought about starting a business herself, but the decision to take control of her life was cemented during her sophomore year in college. “I was visiting my mother, who was our company’s comptroller, when the CPA walked in and told her she had to do something. I wanted to know why, and realized I didn’t ever want that to happen to me.”

So she earned a bachelor’s degree in accounting, moved to Florida, and worked for a CPA firm. Although Deliso was slated to become a partner, after eight years she made the decision to leave.

“I wanted to run my own business, and started an electronic-component distribution company,” she said, explaining that this was a division of a firm owned by her brother. “I knew nothing about electronics, but understood the guts of business because my specialty at the CPA firm had been financial planning for business owners.”

Seven years later, the two companies merged, and Deliso returned to Massachusetts. “I was in my 30s and wanted to start a family,” she explained.

Her next stint was selling long-term-care insurance. But she soon found the work unsatisfying. “I didn’t like the fact that I was just selling a product. I thrive on relationships and wanted something more comprehensive,” she explained.

So, when she received a job offer from New York Life Insurance, she accepted it, and discovered she enjoyed building relationships that helped people.

Then, in 2000, Deliso founded her own company. Deliso Financial and Insurance Services has prospered since that time, and three months ago, junior associate Trina Moskal was hired to help with the growing clientele.

Deliso said that, when her associate began working, she was surprised by the amount of time spent Deliso spent with clients. But she reiterated that it’s necessary to get to know them and understand their beliefs, expectations, needs, relationships with family members, job, attitude toward spending, as well as the amount of money they will need to live comfortably in retirement.

Deliso is passionate about financial education, and says many working adults allocate a percentage of their paycheck to a retirement fund, but don’t understand how it is being invested.

“People throw money at retirement like it’s going into a big, black box,” she said. “But they never look into the box and don’t calculate if there will be enough to pay their bills in the future. It’s important because people are living longer and can spend as many years in retirement as they did in the workforce.

“That requires a lot of money,” she went on, “especially since 50% will live past the life expectancy set up by actuarial tables.”

However, money evokes emotions, and financial decisions are not always rational. For example, a person’s primary goal may be to pay off their home mortgage by the time they retire.

“But if they don’t have cash in savings and have very little in a retirement plan, their house won’t provide them with the money they need to buy groceries,” she told BusinessWest. “Many people become too focused on one goal.”

In other instances, money is spent for purely emotional reasons, which Deliso says can be fine. “A person who has gone through a divorce may need to take a vacation or get away even though they can’t really afford it,” she explained.

But people do need to think about their future and plan for the unexpected.

She said she will never forget a client who called her hours after his wife died suddenly at age 32. “They had children, had just bought a home, and needed both incomes to make the payments. He told me he didn’t even have enough money to afford the funeral.”

Thankfully, the couple had taken out a life-insurance policy that allowed the man to meet his family’s financial needs. “He had a check two weeks later,” she said. “Although many people are afraid of life insurance, if this couple hadn’t purchased a policy, the man would have had to sell the house.”

Saving Grace

Early in her career, it became clear to Deliso that women were an underserved population in the financial world, and she was determined to do something about that.

“As I grew my business, it became apparent that women suffer from financial paralysis,” she said. “They’re afraid to make a mistake, and many don’t understand their 401(k) or retirement plans and their risks, as well as what a secure financial future looks like.”

And they need to understand these things, she went on, because statistics show clearly that people are living longer in general, and most women can expect to live longer than their husbands.

As a result, she goes above and beyond to educate women, and has conducted free seminars for this constituency for the past 10 years. Her next free talks, titled  “Creating Financial Independence,” are slated for June 5 and June 19 from 5:30 to 7:30 p.m. at the Delaney House in Holyoke; call (413) 785-1100 to register.

Overall, there are many facets connected to spending and saving, and Deliso says everyone has a relationship with money that stems from their own history — and often begins in childhood.

“It’s part of the reason I ask so many questions,” she said, adding that the answers help her guide clients so she can build a bridge between their present and future needs. “I need to understand the person, so I think carefully about what I can ask because everyone’s values and life experiences are different.”

She added that many people don’t understand the difference between a financial planner and an investment banker. “The planner looks at the overall picture and competing needs of a person, while the banker focuses more on the investments,” she told BusinessWest.

Her clientele includes many business owners who appreciate the fact that she can speak their language. “Because of my background, I understand cash flow, budgets, sales projections, payroll, receivables, and inventory,” she said, adding that she has helped develop succession plans as well as company-sponsored benefit plans. She also continues to devote time to education.

“As a comprehensive financial planner, I look at cash management, risk management, investment planning, retirement planning, and estate planning, and one of my strengths is that I can take complicated topics and make them easy to understand,” Deliso explained. “Financial planning is not complicated. It can involve complex topics, but if you go through a process, it can be handled easily.”

Her work has earned her many awards, which hang on the walls of her office and include an appointment to the Million Dollar Round Table, a benchmark of achievement for insurance agents. She is a registered representative with NYLIFE Securities and a registered investment adviser with Eagle Strategies LLC.

Deliso  — who was named Woman of the Year in 2013 by the Professional Women’s Chamber — also believes in giving back to the community. “It’s a value I was brought up with. I have been blessed and want to continue the legacy.”

To wit, she is chairman of the board at the Community Music School and a member of the board of Dakin Pioneer Valley Humane Society, the Baystate Health Foundation, AAA of Pioneer Valley, Pioneer Cold, the Hampden County Estate Planning Council, the National Assoc. of Life Underwriters, and the Assoc.for Advanced Underwriting. She is also a past chairman and board member of the YMCA of Greater Springfield, the Bay Path Advisory Council, the Executive Women’s Golf Assoc., and the Community Foundation.

Sense of Accomplishment

Deliso says she went into business so she could control her own destiny. “I was able to accomplish my goal, and today I want to help others control their finances,” she said. “People need a coach to help them understand what to do, how to reach their goals, and then hold them accountable. But just having a plan provides them with a real sense of accomplishment, and I enjoy making that happen.”

Which means Deliso will continue to ask questions so she can bridge the gap between the present and the future to ensure that clients achieve financial independence without having to sacrifice the things that matter most.

Law Sections
Here Are 10 Important Points to Ponder — and Remember

By MICHELE J. FEINSTEIN and ANN I. WEBER

When you decide to get married for the first time, estate planning is probably the last thing on your mind. But if your marriage does not endure because of death or divorce and you later want to remarry, marriage, life, and death may be a little more complicated.

Here are some pointers to keep in mind if you or someone you love are contemplating remarriage.

• Do you have a will? If not, the Commonwealth has written one for you.

If a spouse in a second marriage dies without a will and has children from a prior marriage, under Massachusetts law, the survivor will receive the first $100,000 and one-half of the balance of the estate.

If this is not your plan of choice, you should have a will and perhaps a revocable trust which clearly sets out your wishes.

• If you want to leave your estate entirely to your children, your spouse may have the right to challenge your will and receive the share prescribed by statute.

Under Massachusetts law, a spouse can waive the provisions in the decedent’s will and elect to take the share prescribed by statute. For example, if you die leaving children from a prior marriage, your spouse can force a distribution equal to the income interest in one-third of your probate estate (and potentially the assets of your revocable trust if you have one) plus $25,000 distributed outright from that share.

Your spouse cannot benefit from any provisions in the will in his or her favor, but can continue to receive the benefit of property passing outside of the probate process, i.e., proceeds of life insurance or retirement plans and jointly held assets, etc.

• If you have a will which was signed prior to your marriage and you die before signing a new one, your spouse may receive a share of your estate even though he or she is not mentioned in the will.

In such a case, your spouse will receive the share he or she would have received if there had been no will from the portion of the estate not left to your children or grandchildren, unless your will was made in contemplation of the marriage or you provided for your spouse outside the will with life insurance, retirement benefits, jointly held assets, etc.

• Do you have minor or disabled children?

While your former spouse will probably be guardian of your children, your may not want him or her to control assets passing to or for the benefit of your children. You can name a conservator or a trustee of a children’s or special-needs trust to control these assets for the benefit of your children.

• Do you have a prenuptial agreement?

If so, you and your spouse may have relinquished rights to each other’s estates. You can, however, include your new spouse in your will, as any provisions in favor of your spouse will trump the prenup.

• Do you have a divorce decree or separation agreement?

If so, you may have obligations under these agreements. Your attorney should review these documents in order to be sure that your new plan does not contravene these obligations.

• Do the combined assets of you and your spouse exceed $1 million? Do they exceed $5.34 million?

If so, you may need a revocable trust or perhaps some additional planning to minimize your state and federal estate taxes, respectively.

• Are you receiving Social Security retirement benefits based on a former spouse’s earning records?

If so, your remarriage may affect your benefits. If you are receiving benefits based on your divorced spouse’s earnings record, your benefits will end upon your remarriage and be recalculated based on you or your new spouse’s earnings, whichever is higher. If your benefits are based on a deceased spouse’s record and you are 60 or older at your remarriage, you will receive the higher of the three worker’s benefits. However, if you are under 60 when you remarry, you will forfeit your widow’s benefits permanently.

• Are you concerned about the costs of long-term care? Your marital status may affect your eligibility for benefits.

MassHealth has different eligibility criteria for single and married persons applying for nursing-home coverage, with some very favorable options applying to married couples.  In particular, assets can be transferred to the well spouse without a transfer disqualification, special types of annuities can be purchased to accelerate eligibility, and the well spouse will be entitled to keep $117,240 of countable assets.

While this works well when the children likely to inherit belong to both spouses, traditional planning can cause problems down the line for blended families if the ill spouse’s children are excluded as beneficiaries of the well spouse’s estate.

• Do you want your children or other individuals to be beneficiaries of your qualified retirement plan(s)?

If so, your new spouse will need to sign a notarized waiver of these benefits in order for these beneficiaries to take. Qualified plans include defined benefit or contribution plans, profit-sharing plans, and 401(b) and 401(k) plans.

Attorneys Ann I. Weber and Michele J. Feinstein are partners with the Springfield-based law firm Shatz, Schwartz and Fentin, P.C. Weber concentrates her practice in the areas of estate-tax planning, estate administration, probate, and elder law; (413) 737-1131; www.ssfpc.com. Feinstein concentrates her practice in the areas of estate planning and administration, elder law, probate litigation, health law, and corporate and business planning; (413) 737-1131; www.ssfpc.com

40 Under 40 The Class of 2014
Attorney, Robinson Donovan, P.C., age 37

Michael-Simolo-01Mike Simolo admits he’s not the handiest person in the world, and has developed a decent sense of humor about that subject, especially regarding his work with Habitat for Humanity.

“You don’t want me on the build site,” he said. “If I do show up there, they say, ‘go paint in the corner over there, and we’ll paint over it after you leave.’”

Such remarks, real or imagined, don’t bother him, because there are many ways to contribute to Habitat without wielding a paintbrush, and he’s found them — everything from fund-raising to serving on the committee that hired the current director; from strategic planning to rewriting policies and procedures.

“It’s a great board and incredibly rewarding work,” he said of Habitat. “It’s an incredible difference you’re making in someone’s life; you’re taking some of these families from very poor living conditions and providing them with a home that they can afford. It’s a step up, not a handout, and that’s very appealing to me.”

Comments like those make it clear that Simolo, an attorney with Springfield-based law firm Robinson Donovan, chooses his work within the community carefully. “It has to be something I’m passionate about,” he said, adding that this description certainly applies to his latest assignment serving on the board of Dakin Pioneer Valley Humane Society; he has two miniature schnauzers, Obi and Hobbes, and is a serious dog lover.

Finding time for community work is somewhat challenging, but Simolo makes the time, while spending the most of what’s left building a law practice that specializes in estate planning, administration, and business. A graduate of Hobart College and Cornell Law School, he started with a small firm in Amherst called Brown, Hart & Kaplan, and eventually became a partner there. His move to Robinson Donovan has him doing more complex work and positions him to grow his client list. Overall, he believes he’s in the right place at the right time, and in the right specialty — estate planning.

“It’s an interesting time to be in estate planning,” he said. “If you look at the statistics about how much money is going to be passed from one generation to the next, it’s a staggering number, and it all has to be done right.”

— George O’Brien

Departments People on the Move

Thomas Newton

Thomas Newton

Thomas Newton recently joined the South Hadley-based advertising and marketing firm Allen Media Inc., as a Relationship Manager. Newton has customer-service skills and a background as a marketing and sales executive, and will work directly with clients to optimize their presence in the market by applying his expertise in marketing, branding, advertising, and communications. Previously, Newton was Vice President of Marketing and Operations at Point Software Inc. in East Longmeadow; Regional Marketing and Promotions Manager at Comcast Spotlight in Bloomfield, Conn.; Director of Marketing & Promotions at Saga Communications in East Longmeadow; and other senior management positions at Charter Communications, Starz/Encore Networks, and Continental Cablevision.
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Kevin O’Donnell

Kevin O’Donnell

BerkshireBanc Investment Services, an affiliate of Berkshire Bank, announced the promotion of Kevin O’Donnell, CFP to Vice President. O’Donnell is a Financial Advisor with Commonwealth Financial Network, and started with Berkshire Bank’s trust department in April 2006 as an Investment Representative. In 2011, he was promoted to Financial Consultant/Associate Vice President at BerkshireBanc Investment Services. O’Donnell has logged more than 15 years of experience advising clients as a financial advisor at Bank of America Investments, UBS Financial Services, and Merrill Lynch. O’Donnell, who was recently named a “Top Next Gen Independent Broker/Dealer Advisor” for 2014 by REP magazine, graduated from Fairfield University’s School of Business with a BS in management, holds the FINRA Series 7, 31, 63, and 65 securities registrations, and has earned the Certified Financial Planner certification. He holds life, accident, and health insurance licenses.
•••••
Dakin Humane Society recently welcomed two new members to its Board of Directors:
Jean Deliso is President and Owner of Deliso Financial & Insurance Services, which specializes in comprehensive financial planning. A member of New York Life’s Chairman’s Council and a consistent qualifying member of the Million Dollar Round Table, Deliso is a 2013 Court of the Table Member and a member of the Chairman’s Council. She is a graduate of Bentley College; and
Michael Simolo is an Estate Planning and Business Attorney at Robinson Donovan, P.C. Simolo, a graduate of Cornell Law School, has worked as an estate-planning, estate-administration, probate-litigation, and business attorney since 2003. With Robinson Donovan, P.C. since 2009, Simolo is a frequent speaker on estate-planning issues and is the president of the Pioneer Valley Estate Planning Council.
•••••
Inspired Marketing recently announced the following changes at the Agawam-based marketing and events-planning firm.
Jill Monson-Bishop, CIO-Chief Inspiration Officer, was recently chosen to serve on one of Springfield City Council President Michael Fenton’s new ad-hoc committees, the Workforce Development Committee;
• Stephanie Killian has been promoted to Senior Event Planner and Project Manager. She began with Inspired Marketing as an intern and has four years experience planning corporate events. Her specialties include nonprofit and corporate event management, creative marketing solutions, media planning/buying, and organization. She holds a bachelor’s degree in communications with a concentration in event planning from Bridgewater State University;
Lauren Mendoza has been hired as Executive Administrator and Event Assistant. Mendoza was previously with United Personnel and joined the Inspired Marketing team at the beginning of 2014. A graduate of UMass Amherst, she has a degree in business and management. She specializes in general project support, editing and proofing, media relations, and event assistance; and
• The 2014 Advisory Board structured to advance growth of the company includes the following board members: Michael Fenton, Shatz, Schwartz and Fentin, P.C.; David Ference, TD Bank; Nick Gelfand, NRF Real Estate; Bill Horowitz, AdviCoach Business Advisers; Regina Jasak, Jasak Independent Insurance; Scott Monson, Rock 102/Lazer 99.3; Marybeth O’Meara, Comcast; David Smith, H.L. Dempsey; Pamela Thornton, United Personnel; and Michael Weber, Minuteman Press.
•••••
Jordan Diaz was recently named Information Technology Coordinator at Meyers Brothers Kalicka, P.C. Diaz will be responsible for tech support, computer inventory maintenance, and software/operating system upgrades. He works with Paragus Strategic IT to keep MBK on the cutting edge of the industry’s cloud-computing management system. Previously, Diaz worked as an IT Support Technician at ServiceNet Inc. in Northampton, and has a background in customer service. Diaz attended Springfield Technical Community College and is a CompTIA-certified Network and Security Technician.
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Steve Lowell

Steve Lowell

Monson Savings Bank recently announced that Steve Lowell, President and CEO, was elected to the Steering Committee of the Mass. Financial Education Collaborative (MFEC) and presented at the first annual State House Financial Capability Day on Feb. 27. MFEC is a group of nonprofits, private institutions, government agencies, and other entities from across Massachusetts that was established by former commissioners of the legislatively mandated Mass.Asset Development Commission. This statewide network of innovative organizations works together to increase economic stability in Massachusetts through financial education, personal savings, and access to wealth-building assets such as homes, cars, college educations, and small businesses. Lowell was appointed to the Steering Committee due to his leadership in developing Monson Savings Bank’s robust financial-literacy programs, which include teaching financial literacy in area schools; providing workshops on important financial topics; developing a portfolio of products and services for children, teens, and college students; and the bank’s soon-to-be formally announced partnership with MassSaves.
•••••
Timothy Steffen

Timothy Steffen

Tia Allen

Tia Allen

Northwestern Mutual recently promoted Timothy Steffen to Director of Recruitment and Tia Allen to Campus Recruiter. Steffen has been with Northwestern Mutual since 2010 and was previously the Director of Campus Recruitment. As Director of Recruitment, he is responsible for coordinating and managing all district network office recruiting efforts, and oversees the campus recruiter. He is a UMass graduate. Allen, who joined Northwestern Mutual in May 2012, will lead the internship and recruiting effort as Campus Recruiter. She is a graduate of Worcester State University with a degree in business administration.
•••••
Elizabeth Beaudry

Elizabeth Beaudry

Denise Perkins

Denise Perkins

NUVO Bank & Trust Co., a locally owned, independent, small-business bank in Springfield, recently announced the promotions of Elizabeth Beaudry and Denise Perkins, both with the bank since its opening in 2008. Beaudry, formerly the Senior Commercial Credit Analyst and Information Technology Administrator, now serves as NUVO’s Commercial Credit Officer and Information Technology Officer. She will supervise and review the credit-approval process, evaluate the financial condition of commercial-loan applicants, conduct cash-flow analysis, and assist with administration and maintenance of the bank’s commercial-lending portfolio. Additionally, Beaudry will maintain administrative duties for the bank’s main network and manage day-to-day technology tasks, including all hardware, software, network, and computer-related issues. Beaudry has worked for several local banks, including Woronoco Savings Bank, Westbank, Florence Savings Bank, and Berkshire Bank. She is an alumnus of Bay Path College, where she graduated magna cum laude with a BA in business executive management. Perkins, formerly NUVO Bank’s Corporate Secretary, now serves as the Corporate Administrative Officer. She is in charge of human resources, payroll, shareholder relations, as well as the administration of the board and other corporate-related functions at the bank. With 30 years of banking experience, Perkins’ career began at the Farm Credit Banks of Springfield, and in 1987, she joined the Springfield Institution for Savings (SIS), where she developed and administered a community-relations dropout-prevention program for at-risk youth, which received national attention, as well as leading other educational collaborative partnerships for the bank. In 1994, Perkins joined the Westbank corporate offices as the Executive Assistant to the President. Perkins is an alumnus of Cambridge College, where she completed a graduate studies preparation program.
•••••
The Old Sturbridge Village Board of Trustees recently voted unanimously to extend the contract of the museum’s President and CEO, James Donahue, through June 2017. Donahue’s leadership of the nonprofit organization has been lauded since he began in 2007, due to his ability to prompt significant performance improvements, including stabilizing attendance, increasing education field trips, and fund-raising, positioning the museum for a brighter future. Donahue led the reopening of the historic 10-room Old Sturbridge Inn and 29-room Reeder Family Lodges at the village in 2013, expanding the village’s operations to include museum, dining, retail, and lodging. Donahue was formally recognized for leadership and achievements at the 26th annual Massachusetts Governor’s Conference on Travel and Tourism this past October when he was awarded the Larry D. Meehan Award, presented by Gov. Deval Patrick.
•••••
The Ware-based Positive Path Counseling Center announced that Gary Blanchard has been awarded the Counselor of the Year Award from the Mass. Assoc. of Alcohol and Drug Addiction Counselors. The award is presented annually to an addiction counselor who demonstrates excellence.

Class of 2014 Difference Makers

Attorney and Director of Olde Holyoke Development Corp.

He’s Taken Early Literacy to the Forefront in the Paper City

Michael Moriarty

Michael Moriarty
Photo by Denise Smith

Michael Moriarty was searching for the right words to describe how he felt when he learned how Holyoke’s third-graders fared in the reading portion of the MCAS test last year, and found an analogy that works on a number of levels.

“I kind of know what a farmer feels like when his crops fail,” said Moriarty, who has been the main architect of ongoing initiatives to bring about improvement in early literacy across the city, as he talked about his reaction to the community going backward, not forward, when it comes to third-grade literacy rates.

Officially, Holyoke went from having 20% of its third graders reading at level (the state average is just over 60%) to 13%, said Moriarty, noting that, while most other communities across the Commonwealth went down in the tests taken last spring, Holyoke’s fall was far more precipitous, leaving ample reason for conjecture and concern.

But as with the farmer and his field, when it comes to Holyoke’s participation in the national Campaign for Grade Level Reading, or GLR, which Moriarty serves as community leader, he believes the difficult work of preparing the ground and sowing seeds has been done, and now it’s time to continue the even harder work needed to cultivate positive results.

Moriarty, a third-generation attorney and former School Committee member who recently became president of Olde Holyoke Development Corp., is firmly committed to achieving those positive results, and he believes the pieces are falling into place to reverse recent trends.

These pieces include personnel, infrastructure, and a set of strategic initiatives, he said. In that first category are administrators, including new Superintendent of Schools Sergio Paez, who led Worcester’s GLR initiatives, and the city’s new early literacy coordinator, Rosemary Hernandez, who assumed her post late last month.

Holyoke, the nation’s first planned industrial city

Michael Moriarty says there are many signs of life in Holyoke, the nation’s first planned industrial city, but true revitalization won’t happen unless chronically low literacy rates are reversed.

As for the infrastructure, he went on, it is modeled after Springfield’s highly touted Read for Success program, put in place by the Irene E. and George A. Davis Foundation. It has put early literacy on the front burner in the City Homes and kept it there, and, more importantly, it has improved third-grade literacy rates from 20% to 40% through aggressive programming and creation of bridges between the community and the school department to address the matter.

And the strategic initiatives? They center around the three critical elements in poor reading proficiency — chronic absenteeism, summer learning loss, and kindergarten school readiness.

“When you look at why children aren’t reading at grade level by the fourth grade, they tend to have come to school as kindergartners not well-prepared for school or learning, they tend to not have a lot going on in the summer, so they go backwards, and they tend to be the kids who are most absent, because obviously you’re not learning a whole lot if you’re not showing up,” said Moriarty, who clearly conveyed his passion for his work as he spoke to BusinessWest. “And very often, with the kids who aren’t reading proficiently, all three of those things turn out to be true.

“When that child, for whatever reason, is not prepared for school between the ages of birth to 5, it’s already predetermining the high likelihood that they’re not going to finish high school and they’re going to be economically hobbled for the rest of their life,” he went on, effectively stating the problem — and the consequences — that drive him to find solutions to this dilemma. “And Holyoke’s got the biggest problem with early literacy of any community in Massachusetts.”

And perhaps for that reason, those involved with this initiative set a probably (most would say ‘certainly’) unrealistic goal of 80% proficiency by this year. At his last school board meeting, Moriarty introduced a motion to slice that goal to 40%, which he believes is still “crazy ambitious.”

Still, he believes the community can and will move the needle.

There are a number of examples of community activism on Moriarty’s résumé. In addition to his work on the School Committee, he’s been involved with everything from the city’s Rotary Club to the Holyoke St. Patrick’s Day Committee to the public television station WGBY. He’s also been a strong supporter of the arts and arts education, and in 2008, he and a group of community members formed Friends of Holyoke Public Schools Inc., which has funded the Summer Strings program, a free music camp for Holyoke public-school students.

But it is his work to bring the issue of early literacy into the forefront — and to be a prime mover in the effort to draft and execute a battle plan to address the problem — that puts him firmly in the category of Difference Maker.

“His advocacy has ensured that early literacy is a priority in the Holyoke public schools,” said Mayor Alex Morse, who has worked with Moriarty on many of the GLR initiatives. “The stars are starting to align, and I believe we’re going to see real progress.”

Early Chapters
Moriarty graduated from Holyoke High School in 1979, which means he can easily recall when this city, and especially its downtown, were still bustling.

“I’m one of those guys who can remember Thursday nights in downtown Holyoke,” he said with a broad smile, noting that this was payday at most of the remaining paper and textile mills and other businesses. “You would walk from one end of the street [High Street] to the other, and the sidewalks would be packed; it was not unlike being in Manhattan.”

He remembers a number of restaurants and clubs that were booming.

“There were so many places to go in downtown Holyoke at that time,” he said. “My dad’s law office was around the corner from Gleason’s Town House on Suffolk Street. I remember it was a high-end piano bar and quite a fancy place to go to.

“I got engaged at the Golden Lemon,” he went on, referring to the former restaurant on Appleton Street. “And there was a big family dinner spot called Kelly’s Lobster House, where I learned most everything I know about politics. When I was a kid, those were just three of many places to go; this was a thriving commercial center.”

But Moriarty’s timeline in the nation’s first planned industrial city means he’s also seen the climax of a slow, painful decline that actually began just after the start of the Great Depression.

By the 1970s, most all of the mills that had given the city its identity had closed or moved south. Meanwhile, in Moriarty’s junior year in high school, the Holyoke Mall opened its doors to considerable fanfare.

Those Thursday nights he recalled so fondly have continued — sort of — at the mall, he said, but downtown slowly started changing and retreating, and it has really never been the same.

Indeed, there are now vacant lots where the Golden Lemon and Kelly’s Lobster House, which burned down in the ’80s, once stood. And the city’s daily newspaper, the Transcript, which once operated on High Street and won Pulitzer prizes for its coverage of a city in decline and the issues that changed its fate, closed in 1995.

Many of the people Moriarty graduated from high school with — as well as a good number of those who came before and after — knew there were few opportunities for them in their hometown, so they left.

“I saw many of my friends’ older brothers and family members move away, because the mill jobs and the construction jobs they thought they were going to have here were out in Colorado and Florida,” he told BusinessWest. “It was a pattern I saw when I was still a kid.”

But Moriarty stayed.

Indeed, while he was tempted to stay in the Washington, D.C. area after graduating from Catholic University with a degree in Education, he ultimately decided to come back home. “I loved living in Holyoke, and I’ve never regretted coming back.”

And almost since the day he returned, he’s been involved with the community and, more recently, efforts to revive its schools. He first ran for the school board in 2000 and served 13 years.

“Education has always been a vocation for me, and I will always have some way of being engaged in that realm,” he said. “Being on the school board gave me an oversight position for a district that had a lot of issues. It was never boring, not even for a minute; there was some important work or initiative that had to be done, and I enjoyed all of it.”

He began his professional career teaching social studies at Peck Junior High School, but was laid off in 1989. With some encouragement from his wife, a lawyer, he attended Western New England University Law School and essentially carried on the family law practice started by his grandfather and continued by his father, focusing on business law, family law, and estate planning.

Roughly two decades later, in the early spring of 2013, he was recruited by the board of directors of Olde Holyoke Development Corp. to succeed long-time president Richard Courchesne, whom Moriarty credits with effectively carrying out — and broadening — the agency’s mission to develop real estate, manage low- to moderate-income housing, and provide financial assistance to Holyoke residents.

“I thought I’d written enough wills,” he joked when asked about his career course adjustment. “If you get a call every 20 years or so to change what you’re doing, say ‘yes’ — it’s good for you.”

He told BusinessWest that he’s enjoying his new challenge, as well as his Monday nights, which he got back after opting not to seek another term on the school board so he could focus on his new job and his early-literacy responsibilities.


Reading Between the Lines

Michael Moriarty

Michael Moriarty says the recent decline in literacy rates is discouraging, but he believes the pieces are in place to achieve real improvement.

Today, Moriarty sees many signs of life, and hope, in his hometown.

These include a growing arts community, new businesses in many of the old mills, the arrival of some young professionals, and a somewhat renewed sense of civic pride.

“A coffee shop just opened on High Street recently, and there’s a lot of buzz here,” he told BusinessWest. “There’s a sort of arts center that’s popped up on Race Street, and other things happening; you just hope that one of those things becomes the spark that’s going to make all the rest of what you want to see in a vibrant downtown come to life.”
But he acknowledges that there has historically been a rather large barrier to further improvement, additional economic development, and more complete revitalization — those intolerably low rates of third-grade reading proficiency.

It was this recognized need to change this equation that prompted him to take a lead role in early-literacy initiatives and act as Holyoke’s liaison with the national Campaign for Grade Level Reading.

In that capacity, he wrote and submitted a community-solutions action plan, one that borrows heavily from Read for Success, but is far more embedded with the school department, which should, in theory, make it easier to generate change and improvement.

Like similar programs, Holyoke’s initiative recognizes the importance of that third-grade MCAS test as a milestone in young people’s lives.

“When you transition from the third grade to the fourth grade, you’re also transitioning from that part of your life when you’re learning to read to where you’ve got to read to learn,” he noted. “And so, everyone who goes into the fourth grade not doing that is automatically behind the eight ball, in need of remediation, and not going to stay on grade level for at least part of that year while they get caught up — if they get caught up. And when almost nine out of 10 kids in a class need remediation, that tends to be the whole curriculum, which is not a good thing.”

So, in simple terms, Holyoke’s early-literacy program is designed to position young people so they don’t have to catch up.

This is much easier said than done, as evidenced by the results of last year’s third-grade MCAS reading test, which Moriarty said professionals describe as being “for real.”
“Children who are illiterate are not passing third-grade MCAS,” he told BusinessWest, adding that, if anything, it’s the other way around.

Moving forward, he is optimistic that the numbers will begin to improve and perhaps someday approach that very aggressive goal set years ago for 80% third-grade proficiency.
Part of that optimism is based on the hiring of Paez, who was assistant superintendent of English Language Learners (ELL) students in Worcester, and significantly improved the percentage of those students who read at grade level.

“He recognized the importance of this work there, and he was able to use most of the elements of a vibrant literacy campaign as we were going through the hiring process,” he said, “and as far as my vote was concerned, that went a long way toward his getting his job.

Overall, those involved in this endeavor need to focus on the future and continuous improvement, he added.

“We have to take all the lessons learned, use all of the best things we’ve put in place in terms of policies, data gathering, and classroom practices, and redouble our efforts to see results,” he told BusinessWest. “I think we have a community that recognizes the problem and is fully committed to doing a lot about it. I think we can look forward to seeing a real change in third-graders, hopefully in a really short period of time.”

Today, Moriarty still wears a number of hats with this initiative. For example, he represents Holyoke at meetings of the Mass. Reading Proficiency Learning Network, a group comprised of representatives from Boston, Holyoke, Pittsfield, Springfield, and Worcester who have committed to learning and sharing best practices to ensure that young people have access to high-quality early education and become proficient readers. Meanwhile, he also co-chairs a facet of the broad initiative called Attend for Literacy, which, as the names suggests, oversees a policy to identify children who are chronically absent from school and puts good practices in place to address that issue.

And occasionally, he reads to young people in the classroom. He does this to engage the students in reading and also show them that people are willing to get involved in their education.

He usually reads the same book, Animalia, by Graeme Base, which combines colorful artwork with alliteration to teach the alphabet.

“There will be a giant gorilla eating gorgeous green grapes in a glass house,” he said, adding that he enjoys these assignments because they give him perspective on the challenge and bring him even more into the process of crafting solutions.


The Last Word
Moriarty recently appeared before the school board, complete with several new members, including one occupying the at-large seat he relinquished last month, and informed it that Holyoke was to be recognized nationally as a “pacesetting community” by the Campaign for Grade Level Reading, an honor resulting in large part from his many efforts.

While obviously proud of this accomplishment, Moriarty made it abundantly clear that his goal is to one day break much better and far more important news — that Holyoke is making clear progress toward meeting those ambitious goals for reading proficiency.

He’s not sure when he’ll be able to do that, but he suspects that it won’t be long — if this community remains committed to early literacy and to all the hard work that is involved with moving Holyoke from the very bottom of the charts to somewhere near the top.

If that happens, then Moriarty will know what it feels like to be a farmer with a bumper crop.

George O’Brien can be reached at [email protected]

Law Sections
State Creates a Hospitable Environment for Photovoltaic Developers

Michael Fenton

Michael Fenton

All across the four western counties of Massachusetts, solar farms are popping up on previously unutilized or underutilized land. This green technology that was once seen as an energy source of the future is thriving in Massachusetts because the Commonwealth has created financial and permitting incentives that have created a growing solar industry.
Massachusetts has become a leader in the nation for the development of solar facilities because of increased by-right zoning in municipalities, solar renewable-energy certificates, net-metering credits, federal tax benefits, and local payment in lieu of tax agreements.
What follows is a primer on these solar-power incentives, and the apparently bright future of this technology.

By-right Zoning
Massachusetts General Laws Chapter 40A, Section 3 prevents all municipalities from “prohibiting” or “unreasonably regulating” small solar-energy systems such as those commonly installed atop a home or business. However, it is not clear whether ths section applies to the construction of large-scale, ground-mounted systems which are commonly developed for private commercial purposes.
Purportedly to make up for this discrepancy and to promote green technology, the Commonwealth has made it financially lucrative for municipalities to remove zoning barriers for commercial solar developments.
In order to satisfy the Massachusetts Green Communities Act of 2008 and to be eligible for millions of dollars in state grant funding, municipalities must enact as-of-right zoning for solar photovoltaic  (PV) installations that utilize ground-mounted systems which individually have a rated name-plate capacity of 250 kW (DC) or more. Cities and towns across the Pioneer Valley that are anxious to become eligible for these state funds have enacted the expedited ‘by-right’ zoning process for large-scale PV installations.
As a result, the permitting environment is now more certain for solar developers who have long seen Massachusetts as an untapped market. To sweeten the pot even more for solar developers, the state has passed legislation allowing for the solar companies to re-sell the energy it harnesses from solar developments.

Solar Renewable-energy Certificates
Massachusetts retail electric suppliers are required to buy solar renewable-energy certificates (SRECs) for an increasing portion of the electricity that they deliver each year. SRECs are created as qualifying solar installations generate electricity.  One SREC is created for every 1,000 kHn (1 MWH) of electricity generated by a qualifying Massachusetts PV array. This has created a market demand for SRECs.  The owner of a solar PV array can sell SRECs generated by the project directly to the retail electric supplier or work with a broker who will help them identify buyers of the SRECs.

Net Metering
Additionally, customers of Massachusetts’ investor-owned utilities — National Grid, NSTAR, Western Massachusetts Electric Co., and Unitil, have the option of selling net excess electricity generated from a qualifying solar project via net metering. Net metering allows a project host to offset its electricity usage with electricity generated on site, reducing the amount of electricity the customer must buy from the distribution company. Electricity produced which is greater than the amount used by the PV facility can be sold in the form of a credit to another customer.

Federal Tax Benefits
Qualified solar PV projects are eligible for a federal investment-tax credit of up to 30% of eligible system costs if installed by Dec. 31, 2016. Additionally, under the federal Modified Accelerate Cost Recovery System (MACRS), businesses are able to recover investments in eligible solar PV through a six-year accelerated depreciation schedule. Moreover, for systems that were installed in 2012, bonus depreciation is available — businesses were able to depreciate 50% of the value of the system in the 2012 tax year.

Property-tax Benefits
Some Massachusetts towns have provided property-tax relief for large-scale solar arrays through payment in lieu of tax (PILOT) agreements. Under current Massachusetts law, municipalities have the discretion to tax energy-facility equipment or to negotiate PILOT agreements. However, the future of state law on this matter is uncertain, as there have been recent attempts to mandate a PILOT system for solar developments.
Recently proposed energy legislation on Beacon Hill would have exempted certain renewable-energy facilities, including commercial solar facilities, from local property tax, leaving communities with tax revenues equal to only 5% of electricity sales. After aggressive lobbying from the Massachusetts Municipal Assoc., that provision of the bill did not make it into the final law; however, the attempt to further incentivize solar developments through mandated local property-tax relief appears to be an ongoing discussion in Massachusetts.
The Commonwealth has emerged as a leader in the nation for the development of solar facilities; however, navigating the complex and ever-changing regulatory environment for solar development requires the assistance of experienced legal counsel. Interested renewable-energy businesses and private investors, as well as potential landlords and sellers of land for solar facilities, should speak with an attorney before pursuing a solar development in Massachusetts.

Attorney Michael A. Fenton is an associate with the Springfield-based firm Shatz, Schwartz and Fentin, P.C. He concentrates his practice in the areas of business law, real-estate development, and estate planning. He has served on the Springfield City Council since 2010, and was elected president in 2014; (413) 737-1131; www.ssfpc.com

Law Sections
Make Sure Your Heirs Can Access Your Online Information

Todd C. Ratner

Todd C. Ratner

As a society, we have become more reliant on the Internet as a mechanism to keep in touch with family members and friends, share photographs, pay bills, and store other personal types of information. Digital assets are emerging as a new category of personal property.
They include digital images, electronic bank and investment account statements, e-mail records, and associated passwords, as well as social-media accounts such as Facebook, LinkedIn, Twitter, Pinterest, and YouTube. The use of digital assets will only continue to grow and evolve, and estate planners must recognize the emergence of digital assets when advising clients relative to their estate plans.
Many people erroneously believe that their spouse or next of kin may automatically step in to administer digital assets upon their incapacity or death. Although discussions have increased among legislatures regarding administration of digital assets, federal privacy laws prohibit service providers from knowingly divulging the contents of electronically stored documents, and only seven states (not including Massachusetts) have enacted statutes relative to the administration of digital assets. The validity of these state laws is unclear, since they sometimes conflict with federal law. In most cases, the user and their estate will be governed by the service-provider agreement provided by the online site.
Service-provider agreements play a large role in determining what happens to a decedent’s digital assets. Many times the user is made aware, or at least has the opportunity to be made aware, of these policies upon registering for an online service, typically by clicking a box signifying that they agree to the provider’s terms of use. However, these agreements greatly vary:
• Yahoo! explicitly provides within its agreement that the account may not be transferred, and Yahoo! retains the right to delete the content within the decedent’s e-mail account upon receipt of a death certificate.
• Gmail has a policy for potentially releasing e-mails to the personal representative of a decedent’s estate, but the agreement makes it clear that there is no guarantee that the e-mail content will be released, and a court order may be required.
• In April 2013, Google became the first service provider to offer a solution to obtaining access to a user’s account upon their death or incapacity. The feature, called the ‘Inactive Account Manager,’ may be accessed by the user during their lifetime on the user’s profile page. The Inactive Account Manager will become ‘activated’ after the user’s account is inactive for a period of three, six, nine, or 12 months, as determined by the user. The user may also determine what will happen to their data upon becoming inactive. For instance, the user may elect to delete the data, or some or all may be sent to a specific individual.
• Facebook, upon receiving notice that the user has passed away, will place the user’s profile in a ‘memorial state’ so that certain profile sections are available for viewing. That is, only the decedent’s confirmed Facebook friends may locate and post on the decedent’s profile. Facebook will also remove a decedent’s account from the site upon request by verified family members.
• Twitter will remove the decedent’s account from its ‘Who to Follow’ suggestions upon verification of death. And family member can contact Twitter to delete the decedent’s account entirely. However, Twitter will not allow family members access to a decedent’s account.
• YouTube will allow a power of attorney to access the decedent’s account.
• LinkedIn prohibits transferring a LinkedIn account to another party and provides that California law will govern all disputes.

Steps to Take
A personal representative has the fiduciary responsibility of administering a decedent’s estate, which includes discovering, protecting, and facilitating the transfer of all of the decedent’s property. Even in the event that the personal representative takes possession of a decedent’s tangible technology device, the personal representative may still face the challenge of accessing the digital assets. Therefore, it is recommended that the following steps be undertaken to facilitate access by your loved one to your digital assets:
• Create a list of your digital assets, including related account numbers, user names, and passwords. It is imperative to continually update this list every time you create a new digital asset or change a password.
• Keep that list in a secure place. There are a number of paid service companies that will retain this list for you and, upon your demise, provide the list to your designated beneficiaries. You may also use your own computer or a secure cloud-based service, such as Dropbox, to store your list. Just make sure that your decedents know where it is and how to access it. You do not want to place any passwords within your will, since a probated will becomes a public document. However, you may, alternatively, request that your estate-planning attorney retain this list within your estate-plan file.
• Leave deailed instructions regarding your wishes regarding how to use, terminate, or distribute your digital assets.
Our world has evolved. Instead of sending letters and keeping photo albums on a bookshelf, people are increasingly sending e-mails and loading pictures to social-media accounts. Currently, privacy laws and limited government interaction are hindering families of decedents from gaining access to a decedent’s online assets without prior planning, as the laws have not yet caught up with the practical issues and values that we now face relative to our digital assets. As such, proper planning and contemplation of digital assets in an estate plan will help your personal representative successfully administer your estate.

Todd C. Ratner is an estate-planning, elder-law, business, and real-estate attorney with the regional law firm Bacon Wilson, P.C. He serves as co-chair for the Alzheimer’s Assoc. Tri-County (Hampden, Hampshire, and Franklin) Partnership and is a member of the National Academy of Elder Law Attorneys and the Estate Planning Council of Hampden County. He is also a recipient of Boston Magazine’s Super Lawyers Rising Stars distinction from 2007 to 2012; (413) 781-0560; baconwilson.com/attorneys/ratner_2

Departments People on the Move

Christopher Marini

Christopher Marini

Theresa Glod

Theresa Glod

Teresa Perkins

Teresa Perkins

Meyers Brothers Kalicka, P.C. recently hired two new Associates, Christopher Marini and Theresa Glod, and announced the promotion of Teresa Perkins. Marini and Glod will work closely with clients in the firm’s Accounting and Auditing department.  Before coming to MBK, Marini interned for two years at Pignatare and Sagan, LLC, Certified Public Accountants, and earned a BBA from UMass Isenberg School and Commonwealth Honors College. He is currently pursuing his MSA at UConn, and is a member of the Mass. Society of CPAs. Glod worked previously at PricewaterhouseCoopers in New York City, and holds a BBA in Accounting and an MS in Accounting from Western New England University. She is currently sitting for her CPA exam.  Perkins was promoted to Senior Associate in the Audit and Accounting division; she was previously a Staff Audit Associate and, before coming to MBK, was a staff accountant at Big Y Foods. Perkins is a graduate of Western New England University, earning a bachelor’s degree in 2006 and an MS in Accounting in 2009. She is currently studying for the CPA exams.
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Lori Gazzillo

Lori Gazzillo

Berkshire Bank recently announced that Lori Gazzillo has been promoted to Vice President and Director of the Berkshire Bank Foundation. Gazzillo will oversee the bank’s two foundations, one of which provides grants to nonprofit organizations in the communities served by Berkshire Bank, and the other in which the foundation administers the bank’s extensive employee volunteer program and scholarship program. Gazzillo has served for the past year as the foundation’s Assistant Director and assumed the key leadership role with the retirement of Peter Lafayette as former director after eight years of service on Dec. 31, 2013. Lafayette will continue in an advisory capacity. Gazzillo joined Berkshire Bank in July 2011 from Legacy Banks after Berkshire Bank and Legacy merged. While at Legacy, she served as Vice President of Community Relations. Prior to her banking career, Gazzillo worked for nine years at Massachusetts College of Liberal Arts (MCLA), overseeing the institution’s public relations. Currently she serves on the Berkshire Chamber of Commerce Board of Directors, Multicultural BRIDGE, and Berkshire Business and Professional Women. She holds a BA in Journalism from Keene State College and a M.Ed. from MCLA.
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The Westfield-based engineering firm Tighe & Bond recently promoted five employees who have demonstrated exceptional performance, client service, and leadership. Three of the five have been promoted to Associate within the firm’s stock ownership program; they are:
Briony Angus

Briony Angus

• Briony Angus, AICP, a project manager who joined Tighe & Bond’s Westfield office in 2008. Angus is an environmental and land-use planner with 15 years of experience managing development projects that require approvals from local, state, and federal regulatory agencies. A certified land-use planner, Angus is a member of the American Planning Assoc., and Chair of the Amherst Conservation Commission. Angus has a BA from McGill University and a MA in Urban and Environmental Policy and Planning from Tufts University;



Susan Guswa

Susan Guswa

Susan Guswa, P.E, a senior engineer who joined Tighe & Bond’s Westfield office in 2003. She has more than 18 years of experience, serves as a project manager and design engineer for major wastewater upgrades throughout New England, and is Tighe & Bond’s Wastewater Technical Practice Group Leader. Guswa holds a BS in Civil and Environmental Engineering from Duke University and a MS in Civil and Environmental Engineering from Stanford University. She is a member of the Water Environment Federation and the New England Water Environment Assoc., and



David Popielarczyk

David Popielarczyk

David Popielarczyk, P.E., a senior engineer who joined Tighe & Bond’s Westfield office in 1986, and has more than 27 years of experience in the planning, evaluation, design, and construction management of water resources and wastewater projects. Popielarczyk received his BS in Civil Engineering from the University of Hartford, and a MS in Environmental Engineering from UMass Amherst.  He is a member of the American Society of Civil Engineers, the New England Water Works Assoc., the New England Water Environment Assoc., and the Water Environment Federation.
Also promoted into the stock ownership program were:
• Gary Roberts, an environmental scientist in the firm’s Westfield office; and
• Joseph Persechino, P.E., LEEP AP, a project manager in the firm’s Portsmouth, N.H. office.
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The Springfield-based regional law firm of Bacon Wilson, P.C. announced the following:
Benjamin Coyle

Benjamin Coyle

Benjamin Coyle has been named a shareholder. He is a member of the firm’s business and corporate, estate planning and elder, litigation, municipal departments, and is a five-time recipient of the SuperLawyers Rising Stars distinction and a board member of the Western Mass. Council of the Boy Scouts of America. Coyle earned his J.D. from Western New England University School of Law and his B.S.B.A. from Western New England University.






Adam Basch

Adam Basch

Adam Basch has been named a shareholder of the firm. He is a member of the litigation department, practices in the areas of construction litigation, personal injury, general litigation, and commercial litigation. He is the former secretary of the Hampden County Bar Association, a six-time recipient of the SuperLawyers Rising Stars distinction, and serves as a member of the Wilbraham Planning Board and the United Way Allocation Committee. He teaches litigation and business law at Bay Path College and is the author of numerous construction and general litigation articles. Basch earned his J.D. from Western New England University School of Law and his B.A. from Union College.