Daily News

WEST SPRINGFIELD — The Massachusetts Society of Certified Public Accountants (MSCPA) announced that Julie Quink, CPA, CFE, was elected to the board of directors for its 2021-22 fiscal year.

Quink is managing principal at Burkhart, Pizzanelli, P.C., where she is responsible for attestation practices, including performing and supervising engagements. The MSCPA board of directors is a group of 19 elected members that sets policies, manages programs, and oversees activities that benefit the 11,000-member organization and accounting profession in Massachusetts.

“The MSCPA’s board of directors are a remarkable diverse group of individuals who play a vital role in shaping the priorities of the society and truly want to better the profession,” said Amy Pitter, president and CEO of the MSCPA. “I am thrilled to have Julie on the board and look forward to seeing how her leadership will continue to benefit the society, community, and the profession in the year ahead.”

With more than 30 years of experience in public accounting and three years of private, corporate accounting experience, Quink performs and consults on fraud and forensic engagements. In addition, she is involved in the accounting and consulting aspects of the practice and manages engagements of various sizes and complexity. She also performs services relative to forensic and fraud-related engagements.

Daily News

HOLYOKE — River Valley Counseling Center (RVCC), a multi-faceted mental-health agency, will hold its sixth annual golf tournament fundraiser on Friday, Sept. 10 at 10:30 a.m. at East Mountain Country Club in Westfield. The event is presented by Action Ambulance Service Inc.

“Funds raised will support the programs that we provide to children and teens in the community, in schools, and through local partnerships,” said Rosemarie Ansel, RVCC’s executive director. “The event is a great time for participants, both on and off the course.”

The cost per golfer is $100 and includes greens fees, a golf cart, a gift bag, lunch, and dinner. Golfers will also be able to participate in course contests and a raffle. Registration will begin at 9 a.m. with a 10:30 a.m. shotgun start. Sponsorship opportunities are available. Visit rvccinc.org/golf for more information and to register or sponsor online.

The Journal of American Medical Association Pediatrics indicated that as many as one in six U.S. children between the ages of 6 and 17 have a treatable mental-health disorder such as depression, anxiety, or attention deficit hyperactivity disorder. Over the past year, RVCC has provided uninterrupted essential services to the most vulnerable children and teens throughout the Pioneer Valley. RVCC has kept offices open safely for those requesting in-person appointments, successfully introduced virtual care and telehealth services, and provided counseling programs and activities to students in RVCC-partnering school districts throughout Hampden and Hampshire counties.

With the addition of Westfield Public Schools this past fall, RVCC now provides 11 school districts with mental-health counseling to students during the school day. RVCC expanded further into the Greater Westfield area with a new outpatient clinic, which opened in April. Recently, RVCC also partnered with the Boys & Girls Club of Greater Holyoke to provide counseling services to children who are club members.

Support of RVCC’s sixth annual golf tournament, the organization’s premier fundraising event, will directly impact the children, teens, and families who receive RVCC’s compassionate, innovative, and life-changing services.

Daily News

HADLEY — Paragus IT has always defined its core services as the ‘three pillars of IT’: on-demand support, security and compliance, and strategic planning. It announced it has launched a new division to support a fourth pillar: automation.

A process can be automated if it is repetitive in nature, doesn’t require logical thinking or human intervention for completion, and has the potential for costly human error or inconsistency. Potential automated processes for businesses include appointment booking, employee scheduling and onboarding, issue tracking and resolution, social-media activity, and much more.

“Every business has at least a handful of manual processes that could benefit from being completely automated,” Paragus CEO Delcie Bean said. “Automation can substantially save time and money while increasing accuracy, efficiency, and profitability. We are more than an outsourced IT vendor for our clients — we’re a strategic partner. By lightening their workload and eliminating these time-consuming tasks, we’re helping our clients devote additional time and resources to focusing on more important things.”

Daily News

SPRINGFIELDBusinessWest’s 15th annual 40 Under Forty gala will take place at the Log Cabin Banquet & Meeting House in Holyoke on Thursday, Sept. 23.

Tickets cost $80 per person. This is expected to be a sellout event, and tickets will be sold on a first-come, first-served basis. To reserve a spot, call (413) 781-8600, or e-mail [email protected].

The class of 2021 was introduced to the region in the magazine’s May 12 issue, and the profiles may be read online at businesswest.com.

Daily News

Samuel Ortiz

WARE — Country Bank announced that Samuel Ortiz has joined its Commercial Lending division. A 40-year veteran of the commercial-lending industry, Ortiz is an experienced business-development leader serving Western and Central Mass. He earned an associate degree in business administration from Springfield Technical Community College (STCC) and has attended various banking and financial programs throughout his career, including the School of Finance and Management at Fairfield University. He is also a Certified Internal Auditor.

Prior to joining Country Bank, Ortiz worked for Common Capital, where he was responsible for all aspects of business-loan operations. He also owned his own consulting firm, where he provided small-business loan underwriting, as a consultant, to the Western Massachusetts Enterprise Fund in Greenfield.

“I truly enjoy working with small and mid-sized businesses seeking opportunities to enhance and grow their businesses,” Ortiz said. “Being proactive, creative, and looking outside the box to identify opportunities in helping existing and new customers brings me great satisfaction and pride.”

Miriam Siegel, first senior vice president, Human Resources, added that “welcoming Sam to the small-business lending team at Country Bank is very exciting for us. He has an extensive background working with business owners to develop business plans and financing strategies and, in the process, building long-term partnerships. These partnerships are what define Country Bank, and Sam is a valuable addition to our team and exemplifies our iSTEP corporate values of integrity, service, teamwork, excellence, and prosperity. We are pleased that he has chosen Country Bank to be his employer of choice.”

Daily News

CHICOPEE — Elms College will host its fourth annual Executive Leadership Breakfast on Friday, June 11 at 7:30 a.m. The program will begin at 8 a.m.

Attendance in person is by invitation only, and attendees will adhere to ElmsSafe protocols. To see the livestream of the event, visit form.jotform.com/211195021547146.

The keynote speaker at the breakfast will be Baystate Health President and CEO Dr. Mark Keroack, whose talk is titled “The New Normal: What Will It Be and When Will It Be Here?”

“The entire nation is experiencing this transition to the new normal as more and more of the COVID restrictions are released. Given his leadership at the state level in the effort to fight the pandemic, Dr. Mark Keroack is perfectly placed to help Western Massachusetts leaders discern what we can expect post-pandemic,” said Harry Dumay, president of Elms College.

Under Keroack’s leadership, Baystate Health has expanded the reach and variety of its clinical services, incorporating two new community hospitals. He is a graduate of Amherst College and Harvard Medical School and received his master’s degree in public health from Boston University. Keroack serves on several local boards focused on improving quality of life in his native Springfield and across Western Mass., as well as on several state and national boards.

The Executive Leadership Breakfast is an annual event featuring talks by the region’s leaders on topics of relevance to area businesses and the economy of Western Mass. Sponsors of the June 11 event include Westfield Bank, Chicopee Savings Bank Charitable Foundation, O’Connell Oil Associates, Baystate Health, Big Y, Marois Construction, Health New England, Freedom Credit Union, the O’Connell Companies, Aramark, Collins Electric Co., Fuss & O’Neill, Discount Office Furniture, Polish National Credit Union, and Teddy Bear Pools & Spas.

Daily News

NORTH ADAMS — From Tuesday, June 1 to Thursday, June 17, the MCLA Institute for the Arts and Humanities will host its annual Summer Symposium, a series of four events on the theme of accountability.

The series will close on June 17 from 2-4 p.m. with an experiential poetry workshop offered by the Mastheads, led by architect Tessa Kelly and poet Sarah Trudgeon. The workshop will launch INSCAPES, a year-long, regional campaign designed to highlight the creativity of all residents across the Berkshires through public poetry prompts and text-based art installations.

Following the workshop, any Berkshire resident can engage with the poetry prompt and enter an original poem on the INSCAPES website. The prompt asks, “what defines the Berkshires for those who live here?” Entrants should write a couplet (a two-line poem) about a specific place in Berkshire County. From the poems submitted on the website, three to six will be selected and featured on billboards designed by the Mastheads and installed throughout the Berkshires. Others will be included in an original video to be screened outdoors at the Pittsfield Common on Saturday, July 24 before a live screening of “Tanglewood in the City.”

Closing out the campaign later this fall, the Mastheads will facilitate an INSCAPES poetry workshop with MCLA students and install their work on Mastheads-designed flags around the MCLA campus.

Registration for the June 17 kickoff poetry workshop can be accessed by clicking here.

To submit an INSCAPE couplet, visit www.themastheads.org/inscapes.

Daily News

SPRINGFIELD — In the spring of 2017, the Healthcare News and its sister publication, BusinessWest, created a new and exciting recognition program called Healthcare Heroes.

It was launched with the theory that there are heroes working all across this region’s wide, deep, and all-important healthcare sector, and that there was no shortage of fascinating stories to tell and individuals and groups to honor. That theory has certainly been validated.

But there are hundreds, perhaps thousands of heroes whose stories we still need to tell, especially in these times, when the COVID-19 pandemic has brought many types of heroes to the forefront. And that’s where you come in.

Nominations for the class of 2021 are due Thursday, June 24, and we encourage you to get involved and help recognize someone you consider to be a hero in the community we call Western Mass. in one (or more) of these seven categories:

• Patient/Resident/Client Care Provider;

• Health/Wellness Administrator/Administration;

• Emerging Leader;

• Community Health;

• Innovation in Health/Wellness;

• Collaboration in Health/Wellness; and

• Lifetime Achievement.

Our Healthcare Heroes event is presented by Elms College. Nominations can be submitted by clicking here. For more information, contact Jennifer Godaire, Marketing and Events Director, at (413) 781-8600, ext. 100, or [email protected].

Business Talk Podcast Special Coverage

We are excited to announce that BusinessWest, in partnership with Living Local, has launched a new podcast series, BusinessTalk. Each episode will feature in-depth interviews and discussions with local industry leaders, providing thoughtful perspectives on the Western Massachuetts economy and the many business ventures that keep it running during these challenging times.

Episode 67: Monday, June 7, 2021

George O’Brien talks with John Doleva, president and CEO of the Basketball Hall of Fame

BusinessWest editor George O’Brien talks with John Doleva, president and CEO of the Basketball Hall of Fame. The two discuss the state’s New Normal stage of reopening, new exhibits at the Hall, and how 2021 is shaping up as a strong, memorable  year for the shrine. It’s must listening, so tune in to BusinessTalk, a podcast presented by BusinessWest in partnership with Living Local.

 

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Daily News

SPRINGFIELD — Springfield Technical Community College (STCC) named an interim vice president of Advancement and External Affairs, a leadership position that oversees institution-sustaining efforts, engagement writ large, and strategic communication.

Shai Butler

Shai Butler, who starts June 7, will work closely with STCC President John Cook to support the college’s mission. In this role, Butler will carry a portfolio that includes fundraising, governmental relations, strategic marketing, branding, and communication. The role also ensures deep connections with the STCC Foundation, and Butler carries the dual title of executive director of the STCC Foundation.

“We’re thrilled that Dr. Butler is joining us at STCC,” Cook said. “She brings tremendous intellect, along with a wealth of experience in higher education, to this role. Particularly impressive is her understanding of fundraising and community outreach, as well as her leadership of equity initiatives, which are so prominent in our mission at STCC.”

Butler most recently served as vice president for Student Development at the College of Saint Rose in Albany, N.Y.

Jennifer Brown, president of the STCC Foundation board of directors, said the board is looking forward to working with Butler. “The foundation board is pleased to welcome Dr. Shai Butler to Springfield Technical Community College. She will be a strong asset to enhance and support the mission of the STCC Foundation.”

Butler is no stranger to Western Mass.; her husband, Odo Butler, worked at American International College from 2018 to 2020, and they have enjoyed camping trips to Becket.

“I’m excited about joining STCC and looking forward to meeting faculty, students, staff, as well as the many partners in the community, government, education, and industry,” Butler said. “STCC is a gem for Greater Springfield, and I look forward to supporting its goals and mission in my role at the college.”

Known by her students as “Dr. Shai,” Butler led the creation of the division of Student Development at the College of Saint Rose, where she had worked in various leadership roles since 2007. For many years, she served as the chief diversity officer. She began her career in higher education at the University at Albany – State University of New York, where she worked for over a decade, and where she previously earned a bachelor’s degree in English and a master’s degree in educational administration and policy studies. In 2014, she earned a doctoral degree in law and policy at Northeastern University in Boston.

A speaker, writer, and influencer on diversity, equity, and inclusion (DEI), as well as women’s leadership, mentorship, sponsorship, and professional development, Butler is an executive contributor for higheredjobs.com. In addition, her research on educational access for low-income students opened the door for her to join 60 educators at a 2014 White House conference on increasing the number of youth and traditional college-aged students of color majoring in STEM fields.

Daily News

EAST LONGMEADOW — HUB International Limited, a full-service global insurance broker, announced it has acquired the assets of Epstein Financial Services LLC and Epstein Financial Group LLC. Terms of the transaction were not disclosed.

Located in East Longmeadow, Epstein Financial is an independent registered investment advisor providing corporate retirement-plan consulting, compliance, and regulatory guidance, as well as wealth-management services. The agency’s experience and resources help clients maintain a successful retirement program that will assist their employees to achieve financial security.

Charlie Epstein, principal and founder of Epstein Financial, will join HUB Retirement and Private Wealth in HUB New England.

“We are excited to deepen our current capabilities with the exceptional marketing and sales expertise of Charlie and his team,” said Timm Marini, HUB president of Western New England.

This move continues to strengthen HUB’s retirement and wealth-management services (HUB RPW) with the addition of talent and resources to develop more comprehensive strategies for clients. HUB RPW works to help plan sponsors create an offering that aligns with their business strategy, navigates fiduciary risk, and helps employees pursue their financial goals. The several registered investment-advisory affiliates in HUB RPW provide investment-advisory services to clients whose total assets are approximately $105 billion.

Epstein Financial was represented by the consulting firm Wise Rhino Group for the transaction.

Daily News

SPRINGFIELD — The Western Mass Creative Economy Network (CEN) announced it has received a $185,934 grant from the Massachusetts Office of Business Development and its Regional Pilot Project Grant Program. These funds will support the creation of the Western Mass ArtsHub.

The Regional Pilot Project Grant Program was established to support recovery solutions based on the specific economic needs of individual regions of the Commonwealth and was designed to fund projects that uniquely address local concerns. Applicants were asked to define a major issue associated with the economic recovery of a particular region and propose a solution.

The CEN’s Western Mass ArtsHub will be a dynamic, web-based portal to connect artists, residents, visitors, and creative businesses to promote regional commerce, networking opportunities, and collaborative business experiences. The ArtsHub will be a central location to find jobs, locate resources, and make connections for sales of creative goods and services.

There is currently no place to find a list of area artists or other information critical for the success of the creative community. This is an especially important need at a time when the creative sector has been disproportionately impacted by the pandemic. In Western Mass., one in six jobs is directly related to the creative economy, and the percentage of artists and creative businesses is higher than both the state and national averages.

“The Arts Extension Service at UMass Amherst is deeply grateful to the MOBD for this award to serve the arts and creative businesses, especially underserved artists and organizations across Western Massachusetts,” said Dee Boyle-Clapp, director of the Arts Extension Service at UMass Amherst. “In an area as rich with creativity as ours, the ArtsHub has long been needed to centralize services and make it easier to discover the many events, performances, open studios, and opportunities that are taking place virtually now, and soon, in person. The CEN has been poised to launch the ArtsHub, and this timely grant is particularly welcome now, when the region’s artists, venues, and creative businesses most need visibility and support so they can move toward recovery and once again thrive.”

The creative economy is an important economic sector for Western Mass., said Rick Sullivan, president and CEO of the Western Massachusetts Economic Development Council (EDC), which is a lead partner in the CEN. “Creative industries, artists, and cultural organizations contribute to the unique character of our region. The EDC looks forward to actively participating in making the ArtsHub a success. We are appreciative of this grant and the collaboration of organizations that will make this project a success.”

Added Lisa Davol, marketing manager of the Franklin County Chamber of Commerce and project coordinator of the ArtsHub, “having worked in the creative economy in this region for over 15 years, a major obstacle has been the lack of a centralized portal to find the span of creatives working in the field, as well as a comprehensive list of relevant resources. I look forward to maximizing the investment on existing efforts already underway as part of this project, especially partnering with the New England Foundation for the Arts’ Creative Ground database, which will enable us to display regional artists while also providing exposure to audiences and collaborators all over New England.”

Daily News

AMHERST — On Monday, June 7, all Bueno y Sano locations in Western Mass. will be fundraising for CHD’s Big Brothers Big Sisters of Hampshire County. On that day from 11 a.m. to 8 p.m., 50% of all sales at Bueno y Sano in Amherst, Northampton, South Deerfield, Springfield, and West Springfield will be donated to Big Brothers Big Sisters of Hampshire County. This includes dine-in orders, takeout, and gift cards. Last year, the Bueno Day event raised more than $7,500 for youth-mentoring programs, and the goal is to exceed that amount this year.

“We are grateful to Bob Lowry and the entire team at Bueno y Sano for their enthusiastic support of Big Brothers Big Sisters,” said Jessie Cooley, director of Big Brothers Big Sisters of Hampshire County. “Bob has been a ‘big’ in our program three times, giving so much of his time and energy to the young people in our community. With Bueno Day to benefit Big Brothers Big Sisters, Bob is giving back even more and ensuring that more children in our region can be matched with awesome mentors like him.”

Daily News

PITTSFIELD — Carr Hardware announced that its “Dewitts” advertising campaign, created by Clayson Creative, has won a Gold Telly Award for 2021 in the business-to-consumer category.

In the ads, the Dewitts are the world’s worst do-it-yourselfers and are in constant need of help from the experts at Carr Hardware. See their latest videos at shop.carrhardware.com/the-dewitts.

The Telly Awards, the world’s largest honor for video and television content across all screens, has announced this year’s winners, including Jennifer Garner’s “Pretend Cooking Show” series, RadicalMedia’s “Crime Scene: The Vanishing at the Cecil Hotel” documentary series, Partizan’s “Fantastic Voyage” campaign, and the Clayson Creative/Carr Hardware “Dewitts” campaign.

Founded in 1979, the Telly Awards are judged by the Telly Award Judging Council, a group of leading video and television experts from some of the most prestigious companies in entertainment, publishing, advertising, and emerging technology, such as WarnerMedia, NBC News, Framestore NY, and Vimeo, to name a few.

“Carr Hardware gets it,” said Ryan Cowdrey, chief creative officer and owner of Clayson Creative. “When you are creating a marketing campaign and spending a lot to get your name in front of customers, it’s so important to have memorable content. It’s silly enough to keep you laughing but smart enough to make you choose Carr Hardware every time.”

Carr Hardware plans to bring more Dewitts videos to its customers in the upcoming year.

Daily News

SPRINGFIELD — Springfield Technical Community College (STCC) will celebrate the class of 2021 with a drive-through parade today, June 3, at 4 p.m.

All graduates and their guests must ride in a car. STCC will provide transportation for students who do not have access to a vehicle. Faculty and staff from STCC will line Mary Killeen Bennett Way, which is the main road on campus, to cheer on graduates.

“We are delighted to host a drive-through parade to honor our graduates,” STCC President John Cook said. “As students, they have faced tough obstacles over the past year. The faculty, staff, and I are proud of them. They deserve to be celebrated.”

Andrea Tarpey, coordinator of Student Activities at STCC, proposed the idea for a parade. “We know how important it is to celebrate graduation, and a parade is a wonderful and safe way to honor the achievement,” she said. “I think our graduates will love the experience, and we can’t wait to cheer them on.”

Graduates can wear their cap and gown and decorate their car. Only one car per graduate is permitted to participate in the parade. The parade will start at the Federal Street entrance to the campus.

Separately, STCC is planning a virtual commencement on Friday, June 18 at 6 p.m. Graduates and their friends and family can watch the streaming event on the STCC YouTube channel.

Daily News

HOLYOKE ­— With the Taber Art Gallery at Holyoke Community College (HCC) still closed because of the COVID-19 pandemic, the college’s annual Student Art Show is being presented virtually this spring for the second year in a row.

“Despite a very challenging year, our amazing students in the HCC Visual Art Department managed to rise above the limitations of online classrooms and create astounding artworks,” gallery Director Amy Johnquest said. “This is evidenced not only by the talent of each student, but also reflects the great instruction and ingenuity they received from their teachers.”

The 2021 Student Art Show can be viewed on the Taber Art Gallery website, hcc.edu/student-art-2021.

The virtual exhibition is arranged alphabetically according to the names of members of the HCC Visual Art faculty and features up to 12 selections of student work from each of the classes they taught this year: Lahri Bond (Introduction to Illustration); Douglas Breault (Basic Drawing); Felice Caivano (3-Dimensional Design – Sculptural Form); John Calhoun (2-Dimensional Design); Vance Chatel (Commercial Art & Design, Computers for Graphic Design); Bill Devine (Basic Drawing); Tara Conant (Basic Still Photography, Introduction to Digital Fine Arts Photography); Benj Gleeksman (Computers for Graphic Designers, Introduction to Web Design, Typography); Alix Hegeler (Painting, Printmaking); Cindi Ludlam (3-Dimensional Design – Sculptural Form, Basic Drawing); Christopher Lizon (Basic Still Photography); Margie Rothermich (Basic Drawing, Drawing Composition); and Joe Saphire (Digital Studio).

Usually, each teacher from HCC’s Visual Art Department is given a section of the gallery in which to showcase their students’ work. Student art is also displayed in the campus hallways, and the exhibition concludes with a reception and celebration in the gallery and in the HCC Library lobby.

The art on display in the online galleries are photographs or digital images of original work.

“Though we miss the live celebration and student exhibition on campus,” Johnquest said, “on the plus side, the wonderful work presented virtually may be visited and shared throughout the summer and beyond.”

Daily News

SPRINGFIELD — SkinCatering Salon & Spa, located inside Tower Square in downtown Springfield, announced the promotion of its spa coordinator, Emma Redman, to its leadership team as the new salon & spa manager. Redman will oversee daily operations and social-media coordination, while leading a growing unit of nine employees.

After several years in customer service at Six Flags New England, acting in local theatre productions, and working as a special-effects and bridal makeup artist, Redman began as a part-time front-desk employee at SkinCatering in 2019 and was quickly promoted to full-time spa coordinator just a few months later.

In 2020, Redman’s support during the spa’s temporary closure during the COVID-19 pandemic was invaluable as she adeptly navigated the unknown to help preserve SkinCatering’s extensive client base for their return.

As SkinCatering Spa evolved into SkinCatering Salon & Spa in December with its expansion in its new location on the first floor of Tower Square, Redman’s responsibilities increased, and she continued to show great leadership promise, SkinCatering owners Leanne Sedlak and Kim Brunton Auger said.

Daily News

SPRINGFIELD — In a letter to supporters and the media on Tuesday, a group representing Springfield Symphony Orchestra (SSO) musicians leveled a number of complaints at SSO leadership, claiming that the lack of a 2021-22 concert schedule, failure to replace departed Executive Director Susan Beaudry or renew the contract of Music Director Kevin Rhodes, and a dispute over the musicians’ collective bargaining agreement have put the future of the organization in doubt.

Musicians of the Springfield Symphony Orchestra (MOSSO) also announced plans to appear at Symphony Hall on Saturday, June 12 at noon to “support the continuation of live symphonic music in Springfield.” The musicians plan to gather on the steps of Symphony Hall to call attention to the “precarious state of the SSO” and offer a free, short concert.

MOSSO alleges that the SSO board of directors’ executive management committee has effectively shut down the organization.

“Despite welcoming donations from music lovers in Springfield and beyond during this past year’s successful development campaign –– which added funding on top of an already-robust $7.5 million endowment –– the SSO board scrapped plans for outdoor summer concerts, and has no concerts scheduled for the 2021-2022 season,” the letter states. “In contrast, the orchestras in Hartford, Albany, and Rhode Island have all announced dates for their live indoor concert seasons starting this fall.”

MOSSO noted that the SSO board has essentially eliminated artistic leadership by minimizing Rhodes’ role and putting off renewing his contract, which expired on May 31, and has launched no national search for Beaudry’s successor. For the time being, Development Director John Anz is serving as interim executive director. “The SSO is in limbo,” the letter states, “because the board has failed to address these two leadership positions atop the organization.”

According to MOSSO, the SSO board’s solution to current financial challenges has been to eliminate staff positions and drastically reduce the number of performances and players performing –– “actions that directly hinder fundraising and marketing efforts by handicapping the organization’s mission to serve the music lovers of the Pioneer Valley.”

MOSSO maintains that the board’s own endowment and fundraising reports show that SSO finances are improving and that, instead of cutting performances, the SSO should continue growing its successful development program, start applying for grant funding (as have similar performing organizations), and turn over management of the SSO to an executive director with a proven track record of success.

The SSO board claims that the 2021-22 season cannot be planned in the absence of a successor to the 2017-20 collective bargaining agreement (CBA), but MOSSO notes that federal law requires that the terms of an expired CBA remain in effect until a new agreement is reached, yet the board refuses to honor this legal principle.

“The immediate obstacle to achieving a successor CBA is that the board presently lacks a negotiating team; all of its members have departed the organization,” the letter goes on. “As a result, negotiations ground to a halt in March. The American Federation of Musicians, Local 171, has filed an unfair labor practices charge, alleging bad-faith bargaining by the former SSO management/board negotiating team, as well as threats by the board to cease operations unless the musicians settle their contract. Absent a team that MOSSO can negotiate with, there is no possibility of arriving at the long-term agreement that both parties desire.”

Unless the board changes direction, MOSSO concludes, “there will be no further SSO performances in Symphony Hall. After a run of more than 75 years, this would be a tragic ending for our region’s finest orchestra, with incalculable economic, cultural, and educational losses for Greater Springfield and the Pioneer Valley.

“The musicians of the SSO, many of whom have dedicated their entire careers to performing with the symphony, will not be silenced. With the lifting of pandemic restrictions, they are determined to bring back the music.”

For more information and updates on the June 12 concert, visit www.springfieldsymphonymusicians.com.

Daily News

WEST SPRINGFIELD — When the iconic White Hut restaurant on Memorial Avenue went up for sale in 2020, restauranteur Andy Yee of the Bean Restaurant Group and Peter Picknelly purchased the 81-year-old landmark, which was founded in 1939. After intensive renovation, the White Hut reopened under the direction of Yee and the Bean Group.

Now, with the news that Yee passed away one week before his 60th birthday, the White Hut announced a three-day birthday celebration. In honor of what would have been Yee’s 60th birthday, the White Hut will offer 60-cent hot dogs and 60-cent fountain drinks from Friday, June 4 through Sunday, June 6. These weekend birthday treats will be available from 10:30 a.m. to 7:30 p.m. all three days.

It’s a small tribute for a giant in the local restaurant industry, and a genuine way to celebrate Yee, who made the White Hut new again.

Daily News

HOLYOKE — The Valley Blue Sox of the New England Collegiate Baseball League will kick off the NECBL 2021 summer season at MacKenzie Stadium in Holyoke on Thursday, June 3 against the Mystic Schooners.

The Blue Sox will honor medical personnel, including municipal workers, firefighters, EMS, teachers, and other frontline workers at their opening game for Hometown Heroes Night, when different groups will be asked to stand during each inning to honor their dedication to the safety of the community throughout the pandemic. First responders and those with a hospital ID will attend the game free of charge.

MacKenzie Stadium is located at 500 Beech St. in Holyoke, next to Holyoke High School. The gates will open at 5:30 p.m., and first pitch is at 6:35 p.m.

Ticket information can be found at www.valleybluesox.com.

Daily News

HOLYOKE — River Valley Counseling Center (RVCC) announced it has been awarded a $50,000 technology makeover from Insight Enterprises and Intel. RVCC is one of three winners in the Connected Workplace Makeover Contest, which was created to help businesses address the effects of aging technology. As a winner, RVCC will receive IT consultation from Insight and $50,000 worth of new 11th Gen Intel Core Processor devices, including Intel vPro Platform PCs built for business.

“We are absolutely thrilled and incredibly appreciative to Insight Enterprises and Intel for selecting River Valley Counseling Center as a winner of this contest,” said Rosemarie Ansel, executive director of RVCC. “With the new Intel PCs, our team will be able to better service the over 9,000 children and adult clients we provide care for each year in the Pioneer Valley.”

The contest targeted small and mid-sized companies of fewer than 1,000 employees that have been particularly strapped for resources or may be struggling to adapt IT systems and processes to the shifting marketplace amid the COVID-19 pandemic. The contest focused on three areas of critical IT needs: productivity; updating tools, particularly for remote work; security; and total cost of ownership. More than 1,200 U.S. organizations submitted contest entries sharing why they needed a workplace makeover. RVCC was named the winner in the productivity category.

RVCC IT Support Manager Leonard Smith, who submitted RVCC into the contest, looks forward to the makeover. “We are thrilled and excited to be able to receive this makeover at our largest and oldest clinic, giving it the love and care it deserves just as our staff does for our clients. These machines will vastly help support our community that means so much to us.”

Intel Evo vPro PCs will allow RVCC to service clients in a timelier manner, roll out better telehealth options, stay secure, and be HIPAA-compliant. Over the next month, Insight and Intel will be conducting on-site consultations with RVCC to help the team identify the best technology upgrades for their clinic located at 303 Beech St. in Holyoke. It is expected that productivity based at this location could improve by up to 25% by replacing poorly running computers, including some still running on Windows Vista.

“Business needs and demands have changed dramatically in the last year alone, when keeping pace with new technology already was challenging enough for independent businesses in ordinary times” said Brenda Hudson, senior vice president, Commercial Business Solutions at Insight. “Each of the winners of the Connected Workplace Makeover Contest has experienced significant disruption or financial hardship during the pandemic, from having to abruptly switch to more telehealth options and shoring up the security of patient data to bringing greater stability to a widely distributed workforce. A technology makeover will put them on the fast track to more reliable performance and stronger connections with their customers and workforce however and wherever they need to engage with them.”

Business Talk Podcast Special Coverage

We are excited to announce that BusinessWest, in partnership with Living Local, has launched a new podcast series, BusinessTalk. Each episode will feature in-depth interviews and discussions with local industry leaders, providing thoughtful perspectives on the Western Massachuetts economy and the many business ventures that keep it running during these challenging times.

Episode 66: June 1, 2021

George Interviews Chris Howland, director of procurement, logistics, and special projects for Auxiliary Enterprises at UMass Amherst

BusinessWest Editor George O’Brien continues his series of discussions with members of the magazine’s 40 Under Forty class of 2021. This week, his guest is Chris Howland, director of procurement, logistics, and special projects for Auxiliary Enterprises at UMass Amherst. The two discuss all that goes into his job, but mostly they talk about the award-winning UMass Dining program and all that goes into keeping it at the top of the heap among programs across the country. It’s must listening, so join us on BusinessTalk, a podcast presented by BusinessWest in partnership with Living Local.

 

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Daily News

SPRINGFIELD — American International College (AIC) will host its 13th annual President’s Cup Golf Outing on Friday, June 18 at Wintonbury Hills Golf Club in Bloomfield, Conn. The co-chairs for the event are AIC board of trustees member Gale Kirkwood and former board of trustees member Stephen Davis. Proceeds from registrations and sponsorships directly benefit AIC scholarship programs, which are essential in the college’s support of students and future alumni.

Since the President’s Cup Golf Outing began in 2007, the tournament has raised more than $500,000 toward scholarships for deserving students. Nearly all of AIC’s undergraduate students receive financial aid from the college and other sources. Despite these resources, some students still struggle to pay for their education and graduate in a timely manner. Privately funded scholarships represent an investment in the future success of students who look to AIC to further their education, and for an opportunity to achieve a degree in a diverse and welcoming campus community.

Academic accessibility is important to Davis, who recognizes that financial need can be all that stands between a potential scholar and the realization of a college education. “I am excited to be involved in this year’s golf tournament,” he said. “The proceeds help fill a big void toward our students’ tuitions.”

In keeping with its mission, many students who attend American International College are the first in their family to attend college. Each year, the success of the President’s Cup is a direct result of the involvement and support of AIC alumni, friends, vendors, and partners.

Kirkwood assures entrants that participation in the event is more than just a fun day on the links. “Regardless of your score after a wonderful round of golf,” she said, “you can take pride in knowing you have supported AIC’s deserving, hardworking, and equally wonderful students.”

Many sponsorship opportunities are available in addition to foursome and individual golfer registrations. The event’s gold sponsor is C&W Services. Given recent modifications to some COVID-19 restrictions, the tournament will begin with a shotgun start at 9:30 a.m., with check-in and continental breakfast available in advance. A BBQ lunch will be served, and an awards dinner at the conclusion of the tournament will round out the day.

For more information about the President’s Cup, including sponsorship support, foursomes, and individual golfer participation, or to donate items for the raffle, call (413) 205-3520 or e-mail [email protected]. Registration is available online at www.aic.edu/presidentscup. The registration deadline is Friday, June 11.

Daily News

AGAWAM — OMG Inc. appointed Kate Keiderling to the position of director of Human Resources and Environmental Health and Safety (HR/EHS). In her new position, she is responsible for developing and executing strategies that continue to provide a culture that is safe, healthy, supportive, inclusive, open, and creative.

In her new role, she will work closely with the senior management team to plan and execute business strategies that address corporate safety, as well as effective personnel management. She is also responsible for improving the company’s current HR/EHS structure, programs, and processes as necessary to support OMG employees and business goals. She reports to Hubert McGovern, president and CEO of OMG.

“We are very happy that Kate has joined the OMG team,” McGovern said. “She has extensive experience managing and implementing the types of programs that we are looking to strengthen, and a proven track record of success. She is a strong addition to the team, and our management team is looking forward to working with her.”

Keiderling joined OMG Inc. from Paradigm Precision in Manchester, Conn., where she was director of Human Resources for North America. Earlier, she spent 16 years in various HR positions with Pratt & Whitney, most recently as associate director of Human Resources for military engines. She also worked for the Travelers Insurance.

She holds a bachelor’s degree from Elms College and a master’s degree in human resource development from American International College.

Daily News

BOSTON — The Baker-Polito administration and MassDevelopment announced up to $1 million in funding for the sixth round of the Collaborative Workspace Program, a MassDevelopment program that accelerates business formation, job creation, and entrepreneurial activity in communities by supporting infrastructure that fuels locally based innovation.

Eligible organizations may apply for seed grants of up to $15,000 to study the feasibility of new collaborative workspaces or fit-out grants of up to $100,000 for new equipment or building improvements, including adjustments to help spaces adhere to the social-distancing and health and safety standards outlined in the Commonwealth’s sector-specific COVID-19 Workplace Safety Standards.

“The COVID-19 pandemic has changed the outlook for what it means to be at work for many people, with Massachusetts’ vast network of co-working spaces offering another avenue for working, creating, and collaborating,” said Housing and Economic Development Secretary Mike Kennealy, who serves as chair of MassDevelopment’s board of directors. “Through MassDevelopment’s Collaborative Workspace Program, our administration is pleased to offer co-working spaces the resources they need to grow their membership, expand offerings, and make adjustments to keep members safe.”

Since its pilot launch, and through the first five rounds of grants, the Collaborative Workspace Program has made 164 awards totaling $9,842,041 for the planning, development, and build-out of collaborative workspaces.

“From shared kitchens to startup incubators, co-working spaces support a wide variety of industries in Massachusetts by offering space for innovation, collaboration, and networking,” MassDevelopment President and CEO Dan Rivera said. “MassDevelopment is excited to launch a sixth round of the Collaborative Workspace Program with up to $1 million in funding available to help co-working spaces of all kinds plan, expand, and improve.”

The full request for proposals is available at massdevelopment.com/cowork. Responses are due by 5 p.m. on July 2, 2021.

Daily News

MONSON — As part of its efforts to support the health, happiness, and overall well-being of local children, Monson Savings Bank has embraced Shriners Hospitals for Children – Springfield as a continued community partner, with MSB making its second donation to the children’s hospital this year.

Monson Savings Bank President and CEO Dan Moriarty met with Stacey Perlmutter, director of Development for the hospital, and special guest Fezzy Bear, the Springfield Shriners’ adored ambassador, to present the bank’s $1,500 donation to the Shriners’ Putting for a Purpose Mini Golf Tournament.

While visiting MSB’s East Longmeadow branch, Fezzy Bear did what he does best, spreading joy and cheerfulness to those around him. He made his introductions and took photos with staff and customers visiting the location. He even happily waved to passing traffic in front of the branch on North Main Street.

“To say that Monson Savings Bank is proud to support Springfield Shriners Hospital would be an understatement,” Moriarty said. “Shriners provides sick and suffering children the medical attention they need and parents and guardians a nearby hospital to trust in. We are honored to support Springfield Shriners Hospital; the work they do is incredible.”

Shriners Hospitals for Children – Springfield is a pediatric hospital that specializes in treating orthopedic conditions, burns, spinal-cord injuries, urology, cleft lip, and cleft palate. The children’s hospital offers both inpatient and outpatient levels of care, with services including rehabilitation, fracture care, and sports health and medicine.

Shriners provides treatment to children regardless of families’ financial capabilities and relies on donations from events, like its fund-raising Putting for a Purpose Mini Golf Tournament, to provide expert care to children. This year’s event is set to take place Sept. 9-11 at Stony Falls Miniature Golf at McCray’s Farm in South Hadley. More information about the fundraiser and an opportunity to contribute to the hospital can be found by clicking here.

Daily News

Andy Yee, who passed away Thursday, was the true definition of a serial entrepreneur. Even though he had a number of businesses, especially restaurants, he was always looking for that next challenge, that next opportunity.

Andy Yee

Andy Yee, 1961-2021

And he took on each project with an abundance of energy and enthusiasm that was as inspiring as it was contagious. And many of his undertakings were not just business ventures — they were game changers in our local communities, difficult yet successful efforts to save institutions such as the Student Prince in Springfield and the White Hut in West Springfield from being relegated to the past tense.

In 2015, BusinessWest named Yee and several of his business partners, including Peter Pan Chairman and CEO Peter Picknelly and Kevin and Michael Vann, as Difference Makers for their efforts to save the Student Prince. And that title certainly suited him. He was a difference maker as a business owner and entrepreneur, as a family man, and as a leader in the community.

As a business writer who interviewed him dozens of times over the past two decades, I was always struck by how energetic he was, how hands-on he was in every endeavor he became involved with, and how he always had one eye on the present and the other on the future, trying to anticipate what was to come and be ready for it.

That is the essence of a leader, and that’s another word that fits Yee like a glove.

His latest endeavor is a restaurant project in Court Square in Springfield, another landmark that needed someone to step forward and give it a new direction, a new future. Yee was part of a large team doing just that.

We sincerely hope this project moves forward. It will be difficult without his leadership, his enthusiasm, and his ability to get the tough projects done. But when it’s complete, it will be a fitting tribute — yet another one — to how Andy Yee had the ability to not only open a business, but change a community for the better, and make a huge difference.

He will be missed.

Daily News

SPRINGFIELD — Fitzgerald Attorneys at Law and MGM Springfield announced that attorney Seth Stratton will be leaving his position as vice president and legal counsel of MGM Resorts’ Northeast Group by mid-June to rejoin Fitzgerald as the firm’s managing shareholder. In this leadership role, he will assist the firm’s clients on a wide range of business-related matters, including corporate governance, commercial development, regulatory matters, and dispute resolution.

“We are pleased to welcome Seth back to Fitzgerald, and I am personally excited to have him working alongside me in this important new role,” said attorney Frank Fitzgerald, founding shareholder of the firm. “In the nearly 30 years since our firm’s founding, we have been fortunate to work with many businesses and individuals whose success and dedication have led to our success. It is gratifying to be recognized as a business and development law firm that treats its clients right and is committed to delivering strong results for them. We are always looking for ways to better serve our clients’ needs and expand our areas of expertise. Along with the recent additions of attorneys Joseph Collins and Andrea O’Connor, Seth’s return is another key step in this direction.”

During his time with MGM Springfield, Stratton oversaw legal affairs, regulatory compliance, and government relations in connection with the development, construction, and opening of the $950 million MGM Springfield destination resort casino in downtown Springfield. In 2019, his role expanded to serve as property general counsel and officer for two operating MGM casinos: MGM Springfield and Empire City Casino in Yonkers, N.Y. In that capacity, Stratton provided strategic oversight, management, and direction for legal, regulatory, compliance, risk, and government-affairs functions for both casino complexes and served as an officer and executive committee member for each property. He will now bring this business, development, and management experience to his work with Fitzgerald.

“Seth has played a critical role in nearly every step along the journey of the MGM Springfield project: from conception to property opening and beyond,” said Chris Kelley, president of the Northeast Group of MGM Resorts International. “On behalf of MGM Resorts, we congratulate Seth on his new position and look forward to continuing to work with him and the entire Fitzgerald team for years to come.”

Added Stratton, “I am honored to rejoin the firm and excited to work with the talented attorneys and staff to serve our many loyal clients and to continue to build on the firm’s strong foundation. I want to thank MGM Resorts for the opportunity to be a part of the team that developed and launched the single largest economic-development project in the region’s history and look forward to continuing to work with my many colleagues as valued clients.

“During my time with MGM, it became clear that Western Massachusetts is a region on the rise,” he continued. “I am now taking this opportunity to once again work closely with Frank as a valued mentor along with the entire Fitzgerald team because I believe it is the type of nimble and strategic firm that can capitalize on this potential and help propel the entire region forward.”

Daily News

WEST SPRINGFIELD — Springfield’s Sinai Temple and the Jerome S. Gurland Human Relations Award Committee recently selected Greater Springfield Habitat for Humanity (GSHFH) as the 2021 award recipient. GSHFH Executive Director Aimee Giroux met with Rabbi Jeremy Master on May 26 to accept the honor.

Award namesake Rabbi Gurland of Longmeadow, who passed away on May 20, had been a beloved member of the community and an advocate for community service and interfaith relations.

“Our committee was most impressed with your proposal for the affordable home-ownership project on Bay Street in Springfield. We are very pleased with your partnership with Putnam Vocational High School. By partnering with your organization, students will be able to help someone within their own community,” Master said on behalf of the committee. “Sinai Temple’s partnership with Habitat for Humanity a few years ago reminds us of the pride we felt working with you.”

Added Giroux, “we are honored to have been selected to receive this award. The funds will be used to promote community involvement, primarily with youth volunteers through construction on our Bay Street project. We want to create a lasting tribute to the rabbi’s memory, and we want to honor our donors and volunteers. Without them, we wouldn’t be able to reach our mission.”

GSHFH is a housing ministry dedicated to strengthening communities by empowering low-income families to change their lives and the lives of future generations through home ownership and home-repair opportunities. This is accomplished by working in partnership with diverse people, from all walks of life, to build and repair simple, decent, affordable housing. GSHFH has helped roughly 100 local families realize their dream of home ownership over the last 34 years.

Daily News

FLORENCE — The Center for EcoTechnology will host a free webinar on “Small Business Weatherization Services, Energy Efficiency, and Incentives” on Thursday, June 17 from 1 to 2 p.m.

This webinar will discuss the benefits of weatherization for small businesses. Attendees will learn how to improve business performance, spend less on energy, increase comfort, and shrink one’s carbon footprint. Click here to register.

Daily News

NORTH ADAMS — BFAIR partnered with the Boston College School of Social Work on a project with graduate students this spring as part of its “Creating and Sustaining Social Enterprises” course.

This course focuses on important concepts and stages in considering revenue-producing programs in a nonprofit setting to add financial stability. Students are involved in basic data gathering and analysis and organize their conclusions in a business plan for the enterprise effort.

As such, they conducted a brief survey to provide BFAIR with information regarding its service that provides employment for people with disabilities and is beneficial to the environment. BFAIR’s Bottle and Can Redemption Center, located in North Adams, helps the community by providing residents with a way to exchange redeemable bottles and cans for cash while remaining true to its mission.

The culmination of the course resulted in an expansion of BFAIR’s Bottle and Can Redemption Center in the form of a pop-up service working with the North Adams Housing Authority, Berkshire Housing, and the city of North Adams. The pop-up service will give these locations the opportunity to redeem or donate their bottles during certain timeframes during the week at six different locations in North County starting in June.

Daily News

BOSTON — During a remote public meeting on May 26, the Massachusetts Gaming Commission (MGC) voted to rescind COVID-19-related restrictions for gaming establishments and horseracing and simulcasting facilities.

The casino operators agreed, as part of the new guidelines, to retain a pandemic safety officer until further notice and continue to report any positive COVID tests to the MGC’s Investigations and Enforcement Bureau and their respective local boards of health.

“It’s been 15 months since the Gaming Commission convened with all three casino licensees in a virtual setting to discuss the rapid reach of the coronavirus pandemic,” said Cathy Judd-Stein, MGC chair. “The three gaming licensees have cooperated fully throughout this process, working always to serve the public’s interests and protect their patrons and employees.

“We thank Plainridge Park Casino, MGM Springfield, and Encore Boston Harbor for their compliance and dedication to health and safety during this difficult period,” she continued. “I also wish to extend my sincere gratitude to the entire MGC team for its consistent commitment over the last 15 months.”

The commission also allowed horseracing and simulcasting licensees, including Plainridge Park, Raynham Park, and Suffolk Downs, to rescind their respective MGC-approved COVID-related reopening plans, with similar agreements in place regarding pandemic safety officers and COVID reporting.

Daily News

HOLYOKE — The Valley Blue Sox of the New England Collegiate Baseball League, in coordination with presenting sponsor Holyoke Medical Group, announced three youth baseball clinic dates.

At these clinics, to be held in three different locations around Western Mass., participants will hone their hitting, pitching, and fielding skills with instruction from Blue Sox players and coaches. The dates and locations are as follows:

• June 28 to July 1, 9 a.m. to noon, Hadley Elementary School fields (rain date July 2);

• July 5-8, 9 a.m. to noon, Mackenzie Stadium, Holyoke (rain date July 9); and

• July 12-15, 9 a.m. to noon, Spec Pond Recreation Area, Wilbraham (rain date July 16).

The registration cost for each clinic is $120. The clinics are open to children ages 6-13.

Youth clinics are meant to bring the community together by introducing Blue Sox players, who hail from all over the country, to the area, in addition to generating interest in the game of baseball in young children through in-depth instruction from the college athletes and their coaches.

Every child who participates in the youth clinic will receive two tickets to the Blue Sox Clinic Night on Wednesday, July 21. This night is a way to commemorate the work put in during the clinics, and every child will have the opportunity to take the field with the Blue Sox during the pregame ceremonies.

To register for these youth clinics, click www.bluesoxcamps.com for the Hadley or Holyoke clinic, or www.wilbrahamrec.com for the Wilbraham clinic. For more information, visit www.valleybluesox.com and select ‘Youth Clinics’ from the drop-down menu.

Daily News

HOLYOKE — The STEM Starter Academy at Holyoke Community College (HCC) is offering free courses this summer for students interested in pursuing STEM majors at HCC or careers in the STEM field.

“STEM Explorations,” a four-credit lab-science class, will run from July 6 to Aug. 5 on Mondays, Tuesdays, and Wednesdays from 8:30 a.m. to 12:30 p.m., with an additional lab on either Thursdays or Fridays from 8:30 a.m. to 1 p.m.

The class is open to currently enrolled and incoming HCC students, dual-enrolled high-school students, and adults interested in learning more about STEM. There are no prerequisites to apply for admission, and 100% of costs are covered.

The course will meet online in real time. Lab kits and course materials are included and will be sent to students’ homes. Supplemental instructors and peer mentors will be available for tutoring and to advise students about STEM options at HCC.

“This is an excellent opportunity to get four free college credits while learning about science, technology, engineering, and math,” said Melissa Paciulli, HCC STEM Starter Academy director. “STEM Explorations is always a fun, engaging, and exciting class.”

In addition, HCC is also offering a free “Calculus 1” class this summer for currently enrolled STEM majors and students who score high enough on the college placement test. This four-credit online course runs from June 7 to July 8.

To apply for the free summer STEM classes, visit hcc.edu/stemstarter.

Daily News

SPRINGFIELD — Bella Foodie LLC announced 2021 dates for its “Cook Your Way to Hormone Health” virtual cooking workshop with Renae Taply of Tap into Wellness. This event will help women in the community learn how to optimize their hormone health through foods and balancing the plate.

The workshop will be held 100% virtually, but attendees will still feel the excitement of an in-person event. During the event, participants will be guided through creating meals utilizing phase-specific foods that naturally support hormone balance. The event will take place on Thursday, June 17 and Thursday, June 24 from 6 to 8 p.m. Tickets to the event cost $45 upon registration; click here to register. After registration, participants will receive an ingredient list for the cook-along portion with Ashley Tresoline, owner of Bella Foodie.

“It’s important to do what makes you feel happy, healthy, and whole,” Tresoline said. “A big part of that is our relationship with food and how it functions in your bodies. We spend so much time obsessing over what foods are good and bad for us, we never think about using food as medicine.”

During the two-part workshop, participants will learn how food can affect the hormones; learn seasonal recipes for every phase of one’s hormone life; and engage in a talk about hormone health and wellness. The sessions will include Q&A time, a cook-along portion and demonstration, and handouts on hormones, recipes, and meal guidance.

“Spend money on yourself and the things that you enjoy, whether that is spending time reaching an exercise goal, booking a holiday to look forward to, or even simply eating five pieces of fruit each day,” Tresoline said. “These goals can all increase our sense of happiness and well-being and contribute to beating our unhealthy food habits.”

Daily News

BOSTON — Gov. Charlie Baker has filed legislation to extend certain emergency measures currently in place via executive orders that are set to expire on June 15 when the Commonwealth’s state of emergency will be rescinded. Most restrictions, including limitations placed on businesses, will be rescinded effective May 29 as Massachusetts nears the goal of vaccinating 4 million residents.

This legislation proposes to extend measures providing for a temporary suspension of certain open-meeting-law requirements, special permits for expanded outside dining at restaurants, and billing protections for COVID-19 patients. When the state of emergency ends, these orders will expire, and temporarily extending these measures will allow time to transition. Extending these measures, which were instituted by executive order, requires legislation.

To allow public bodies to safely meet during the pandemic and ensure public access to meetings, Baker issued an executive order in March 2020 allowing these bodies to meet quorum requirements even if meetings were held remotely through electronic means as long as measures were taken to ensure the public with electronic access to the proceedings. The bill filed by Baker this week will extend these provisions related to the Commonwealth’s open-meeting law until Sept. 1, which will allow additional time to consider possible permanent changes to the open-meeting law to provide for greater flexibility in conducting open meetings through reliance on electronic streaming and similar measures.

The bill will also grant municipalities authority to extend special permits for restaurants offering outdoor dining issued under the state of emergency through Nov. 29. Under an executive order issued in 2020, municipalities were permitted to use an expedited process to approve temporary permits for new or expanded outdoor dining and alcohol service. Without a legislative extension, special permits granted under the governor’s order will expire 60 days after the end of the state of emergency.

The legislation will also extend a protection adopted in an executive order that prohibits medical providers from billing patients who have received COVID-related emergency and inpatient services for charges in excess of costs paid by their insurers. As filed, the protection would extend until Jan. 1, 2022, at which time recently passed federal legislation that included protections for both emergency and non-emergency cases will become effective. Earlier this year, Baker signed legislation establishing surprise-billing protections for patients for non-emergency services.

“Massachusetts is leading the nation in the vaccination effort, and that progress is enabling the Commonwealth to return to normal,” Baker said. “These temporary measures will help businesses and residents in this transition period, and I look forward to working on these and other issues in the week ahead with our partners in the Legislature.”

Last week, Baker announced that all industries will be permitted to open on May 29. With the exception of remaining face-covering requirements for masks in public and private transportation systems, hospitals, and other facilities housing vulnerable populations, all industry restrictions will be lifted at that time, and capacity will increase to 100% for all industries. The gathering limit will also be rescinded.

Before June 15, the administration plans to take additional steps that will permit the continuation of targeted public-health measures beyond the end of the state of emergency, including the mask requirements announced last week.

Daily News

SPRINGFIELD — Wahlburgers announced that its restaurant at MGM Springfield is now open to the public and ready to serve guests. The Wahlburgers MGM Springfield team is looking forward to becoming a part of the community and providing guests with an exciting dine-in experience as well as offering takeout.

“My goal for Wahlburgers has always been to combine simple and delicious food with amazing hospitality. We’re honored to have the opportunity to bring our restaurant experience to the historic community of Springfield and invite everyone to stop in, sit down, and make memories with us,” Executive Chef Paul Wahlberg said.

The popular casual dining concept founded by brothers Mark, Donnie, and Paul Wahlberg, and the subject of A&E Network’s Emmy-nominated reality show for 10 seasons, will feature a chef-inspired menu that brings guests its signature lineup of burgers along with entrée salads, sandwiches, and more. The restaurant’s full bar will offer a large selection of craft cocktails, wines, and local beers.

Wahlburgers Springfield MGM is located at 1028 Main St., at the corner of Main and Union streets in downtown Springfield. The 4,900-square-foot restaurant will be open daily for lunch and dinner. In honor of the late family matriarch, Alma Wahlberg, the chain’s Springfield location includes a special ‘Alma’s table.’ This design element is adorned with photos from her childhood through her adult life, along with snapshots of her family members.

Those who join the WahlClub rewards program by downloading the Wahlburgers app will have access to exclusive promotions, earn points for every dollar spent, and redeem rewards for free food and merchandise. Online ordering and delivery are also available via the Wahlburgers app.

Daily News

SPRINGFIELD — Dress for Success Western Massachusetts will host another of its popular clothing tag sales — this time outside under a huge tent in the parking lot of the Eastfield Mall. The tag sale will be held on Friday, June 18, through Thursday, June 24.

Hundreds of women have refreshed their wardrobes at past tag sales, while at the same time supporting Dress for Success’ mission to empower women to achieve economic independence.

Women can choose from an extensive array of clothing, shoes, accessories, and more. These new and gently used items include selections from name-brand fashion houses such as Anne Klein, Evan Picone, Ellen Tracy, and many more. Customers can fill a shopping bag for only $25.

Individuals with clothing they would like to donate can call (413) 732-8179 to make an appointment.

Because the tag sale is outside, there will not be rooms to try on clothes. If anyone buys something that doesn’t fit, they can pass it on to friends or others in need. For everyone’s safety, shoppers are asked to wear a mask while inside the tent.

Volunteers are needed on June 14-17 to set up, June 18-24 to staff the tent, and June 25 to break down the event. Anyone interested should e-mail [email protected].

Daily News

SPRINGFIELD — In the spring of 2017, the Healthcare News and its sister publication, BusinessWest, created a new and exciting recognition program called Healthcare Heroes.

It was launched with the theory that there are heroes working all across this region’s wide, deep, and all-important healthcare sector, and that there was no shortage of fascinating stories to tell and individuals and groups to honor. That theory has certainly been validated.

But there are hundreds, perhaps thousands of heroes whose stories we still need to tell, especially in these times, when the COVID-19 pandemic has brought many types of heroes to the forefront. And that’s where you come in.

Nominations for the class of 2021 are due Thursday, June 24, and we encourage you to get involved and help recognize someone you consider to be a hero in the community we call Western Mass. in one (or more) of these seven categories:

• Patient/Resident/Client Care Provider;

• Health/Wellness Administrator/Administration;

• Emerging Leader;

• Community Health;

• Innovation in Health/Wellness;

• Collaboration in Health/Wellness; and

• Lifetime Achievement.

Our Healthcare Heroes event is presented by Elms College. Nominations can be submitted by clicking here. For more information, contact Jennifer Godaire, Marketing and Events Director, at (413) 781-8600, ext. 100, or [email protected].

Cover Story

The Rising Cost of … Everything

To understand what’s happening in today’s global economy, one UMass economist said it’s helpful to picture it as a grid filled with connected nodes. When one of those nodes — manufacturing, distribution, shipping, you name it — is disrupted, the impact is felt by everyone. These days, those disruptions are occurring across the supply chain, and for many different reasons, causing costs to soar — both for businesses and their customers. It’s a major concern with no simple solution, and some worry that rising prices may derail what is otherwise looking like an economy in recovery.

When people sit down at a restaurant, Bryan Graham says, they don’t usually consider how their favorite meals and ingredients get there. They just expect them to be there.

It’s not always a smooth process, and the last couple months, especially, have been a challenge.

“There have been shortages on everything — things you wouldn’t think about, everything from the beverage side to the food side,” said Graham, regional manager for the Bean Restaurant Group, which boasts a family of 11 eateries throughout the region, from Johnny’s Tavern in Amherst to the Boathouse in South Hadley to the Student Prince in Springfield.

And those shortages have a financial impact, he went on. “Increases in prices have gone through the roof — to the point where we’ve moved some things off the menu because we can’t keep up with the prices; we’re losing money.”

The company has taken to switching menu items or brands of ingredients to keep up with price fluctuations, Graham added. “We’d always purchase one brand of canned tomatoes or one brand of ketchup, but we’re seeing brands being short, so we have to switch brands to get by without running out of product day to day.”

It makes for an odd market, he said. “You place your order, and you don’t really know if it’s all coming in until you open the truck and you’re short one or two items.”

It’s not something customers typically notice — until their favorite appetizer is suddenly unavailable. “Ninety percent of our customers are really understanding. The other 10% are like, ‘what do you mean I can’t have this?’ Unfortunately, we don’t want to charge you $40 for 10 chicken wings. Most people are pretty good about it.”

Bryan Graham says high food prices have forced the occasional menu change

Bryan Graham says high food prices have forced the occasional menu change because the Bean Restaurant Group doesn’t want to pass exorbitant costs to customers.

Nationally, food prices rose 0.4% in April, both at restaurants and on grocery shelves. Prices are up 2.4% from May 2020.

But it’s not just food. Rising prices for … well, almost everything have become one of the leading economic stories of 2021. One reason is a positive of sorts — the economy is reopening at high speed. Unfortunately, in some cases, supply chains have been slow to respond to growing consumer demand.

For example, American steel manufacturers all but shut down production last spring as the pandemic took hold and the economy imploded. But as the recovery ramped up, mills were slow to resume full production, creating a massive steel shortage, one that has severely impacted building costs.

Meanwhile, sawmills also shut down lumber production last spring to brace for a housing slump that never arrived — and now, with the housing market on fire, both in new construction and home improvement, lumber shortages have sent consumer prices soaring. In fact, the median sale price of existing homes nationwide surged by 17.2% in March to a record $329,100.

Anna Nagurney, the Eugene M. Isenberg chair in Integrative Studies at the Isenberg School of Management at UMass Amherst, said soaring prices in construction are a natural result of home-improvement activity increasing during the pandemic, while home buying never really slowed.

“People haven’t been traveling or anything, so they’ve been improving their homes, building decks, and so on,” she said. “Now we’ve seen the price of lumber has escalated dramatically in the last couple of months.”

The pandemic messed with supply and demand in unexpected ways, but now that the economy is reopening and consumers want to go out and spend (and, in many cases, have been saving those stimulus checks for that purpose), supply has run into a number of roadblocks, from the slow ramp-up of the lumber and steel industries to serious delays in freight shipping (more on that later) to a shortage of workers putting additional strain on businesses.

“People want bigger homes, better homes, they have more money, the federal government has been pretty good to people … there’s just much more demand for products,” Nagurney said.

Anna Nagurney

Anna Nagurney

“People haven’t been traveling or anything, so they’ve been improving their homes, building decks, and so on. Now we’ve seen the price of lumber has escalated dramatically in the last couple of months.”

She noted that the Trump administration was more overt about pursuing trade wars, and while back-and-forth tariffs haven’t been as much of an issue lately, the U.S. is still not on great terms with China, which significantly impacts the cost of steel, aluminum, and rare-earth metals. “The geopolitics is scary.”

Gas prices are on the rise as well, which impacts every sector of the economy, said Peter Picknelly, chairman and CEO of Peter Pan Bus Lines.

“Rising fuel has an effect on everyone — people have to ship things, produce things … it’s not just gas, but everything we buy,” he said. “Chicken and beef and produce, they all need machinery to harvest; that’s all fuel. You have to transport it; that’s all fuel. Rising fuel costs are a significant hit to the average consumer.”

 

Easing the Burden

In the case of lumber, the shortage has been exacerbated by existing tariffs. In the spring of 2017, the Trump administration hit Canada with tariffs of up to 24% on lumber. During the final months of his presidency, those tariffs were slashed to 9%, but the National Assoc. of Home Builders is calling on the Biden administration to temporarily remove the 9% tariff on Canadian lumber to help ease price volatility.

Supply-chain issues aren’t helping, from the six-day Suez Canal shutdown in March to clear the container ship Ever Given to the cyberattack that shut down the Colonial Pipeline earlier this month, to a critical shortage of shipping containers worldwide, particularly in Asia. Companies are waiting weeks for containers to become available and paying premium rates to secure them, causing shipping costs to skyrocket.

Peter Picknelly says fuel prices affect more than the transportation sector he works in

Peter Picknelly says fuel prices affect more than the transportation sector he works in, impacting everything from manufactured goods to the processing and delivery of food.

“The containers are not where they’re supposed to be,” Nagurney said. “It’s like a puzzle. We need to move them. That’s one of the reasons we can’t get some of the goods from China, like furniture. The prices of shipping containers have gone up as a result because they’re not where they should be.”

Margeaux MacDonald knows that well. As imports manager for East Coast Tile, which supplies Best Tile in Springfield, she is dealing with significant delays in bringing material in from Europe and Asia.

“There are huge delays right now,” she said. “We could have a booking on an actual boat and might not have a container to put the material in. Or, we’ve been bumped from boats because the vessel is overbooked. It’s frustrating — it’s taking four weeks, depending on where the stuff is. In Portugal, the booking is awful; it’s taking forever to get on the boat.”

The backups are affecting shipping costs — significantly. As one example, she cited a container from Turkey that currently costs four times as much to book as it did only a few months ago. “That’s just to pay for the container to get on the ocean carrier.”

Not all locations have gone up as dramatically, MacDonald added, noting that rates from Italy have more or less doubled — not as bad as the Turkey situation, but not ideal. “And we’re not the only ones seeing delays,” she said, citing a company she works with that’s trying to get a container of material from Brazil to New York, and has been delayed more than a month.

“I’m relatively new in this position, but I’ve definitely picked the brains of veterans across the industry, and a lot of people have said to me, ‘I’ve never seen this — I’ve been in the industry for 25 years, and I’ve never seen the volume and delays coming right now.’”

“I’m relatively new in this position, but I’ve definitely picked the brains of veterans across the industry, and a lot of people have said to me, ‘I’ve never seen this — I’ve been in the industry for 25 years, and I’ve never seen the volume and delays coming right now.’”

The problem doesn’t end when the product is shipped, she added. With huge backups in ports, truckers are sometimes waiting hours to load, and instead of hauling two or three loads a day, they might get only one. And returning empty containers to port has become more difficult as well. All these factors raise prices down the supply line. “There are a lot of moving pieces.”

It’s helpful to think about supply chains holistically to convey what’s going on, Nagurney said, describing the global economy as a grid of connected nodes representing manufacturing sites, warehouses, freight service providers, distribution centers, and demand points. A disruption at any of those nodes reverberates throughout the grid — and the economy has endured many such disruptions over the past year, on both the supply and demand sides.

“We’ve seen all sorts of shocks — supply shocks, different kinds of demand shocks, and, more recently, what’s happening with freight issues, from port congestion to the Ever Given blocking freight in the Suez Canal.

“With lumber, some of it has to do with higher tariffs on Canadian lumber,” she went on. “We don’t have containers in the right places to ship lumber. Freight costs are going up, and there’s all sorts of demand on imports from Europe.”

In short, things are chaotic right now, and that globally connected grid is under plenty of stress.

 

Inflation Spikes

Which brings us back to rising prices on, again, almost everything. U.S. consumer prices in April increased 4.2% from a year earlier, more than the 3.6% economists had predicted, and the largest 12-month increase since September 2008.

The biggest driver of last month’s inflation jump, CNN reported, was a 10% increase in used cars and trucks, which accounted for more than one-third of the overall inflation increase. Over the past year, used-car prices rose 21%, due in large part to a spike in demand — as people sought to travel last year without relying on public transit — just as car manufacturers were closed or running at diminished capacity.

Other factors in April’s inflation report include rising costs for furniture — a casualty of the shipping backlog — and hotels, airline tickets, and recreational activities, a trend that speaks to growing demand among Americans to get back to normal life.

Restaurants are feeling that demand, and are struggling, in many cases, to staff up to meet it.

“More places are reopening, and restrictions are being lifted,” Graham said. “That goes to supply and demand — demand was down for so long, and now it’s back up.”

However, he noted, federal unemployment benefits have kept service workers — who are in some cases, being paid more for not working — away from available jobs.

Bob Bolduc knows this story well. The CEO of Pride Stores said he recently shuttered four stores because he didn’t have anyone to staff them — and he blames unrealistically generous unemployment benefits.

“We’ve been competing with the government for 15 months now, and we’re not getting through to them,” he said. “The real story is how much the government is paying, and how that’s driving prices up unrealistically.

“We’re all paying the same people, for the same labor, two to five dollars an hour more than we normally do, and the definition of inflation is when you pay a lot more but don’t get anything more for it,” he went on. “The biggest factor is that we’re competing with the government for labor — the government is paying people to stay home, and we’re trying to get them to come back to work.”

The frustration is palpable, Bolduc said. “People say they can’t get a job, but we offer them jobs, and they don’t show up. They just want to come in and apply to say they applied. And nobody checks; they’re just giving it away. It’s been that way for 15 months now, and it’s worse than you realize. People have no idea.”

State officials have heard such complaints from business owners, however, and announced last week that, starting in mid-June, Massachusetts will more diligently require proof of genuine job-search activity as a condition of accessing unemployment benefits.

At the same time, Bolduc said, “other prices are going crazy — on everything. Convenience items and food are up at least 10%, maybe pushing 15%, and I don’t see an end in sight.”

For some industries, rising prices can be a benefit.

“We always view our largest competitor as passenger automobiles,” Peter Pan’s Picknelly said. “Historically, when fuel starts going over $3.50, we see a significant increase in passengers because it’s just too expensive for people to travel, so they look for alternatives in the bus.”

If anything, rising fuel prices — married to a desire among people to get away this summer — has benefited Peter Pan’s business, Picknelly explained, noting that Cape Cod trips are almost 100% booked, while he sees similar interest in destinations like New York and Washington, D.C. The reason is that people are looking to travel a little closer to home — in range of a drive, not a flight — and see bus travel as an affordable, low-stress option.

High gas prices should also benefit the company’s commuter buses by making public transit more attractive, he said, noting that the average city bus gets about 280 passenger miles to the gallon, as opposed to about one-tenth of that for cars.

 

The Struggle Continues

That makes for an environmentally friendly byproduct of a challenging economic season. And Nagurney doesn’t separate the economy from the environment — in fact, she believes business and industry leaders need to adopt techniques from disaster management because climate change remains a factor in the global economy.

“Things aren’t going to get better — we’ll see more storms, more floods, more hurricanes, sea levels rising, even more things like the fires we had on the West Coast. Climate change will lead to a greater frequency of natural disasters, and that will affect global supply chains, and it’ll take longer to get products.”

For now, though, most businesses are just focused on when the short-term stress will end. And no one really knows the answer to that.

“In January, we thought this will probably last until March,” MacDonald said of the shipping delays. “In March, we heard it might fizzle out by the summer. We’re almost to summertime, and I’m releasing things from Spain that can’t get a booking until the beginning of July.

“And we’re seeing a huge increase in sales, too,” she added. “There’s a huge need in the United States, and we’re trying to pump as much material as we can into the States, but it’s a struggle.”

 

Joseph Bednar can be reached at [email protected]