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Princeton Review Recognizes UMass Amherst for Graduate Entrepreneurship Studies

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Daily News

AMHERST — For the first time, UMass Amherst has earned recognition in Princeton Review’s annual selection of Best Graduate Entrepreneurship Programs. In the publication’s 2021 list, the university ranks 40th among 50 colleges and universities.

Based on survey data from more than 300 schools, the rankings encompass a broad range of entrepreneurial activities inside and outside the classroom. The catalyst for student entrepreneurship at UMass Amherst is the Berthiaume Center for Entrepreneurship. The center serves the entire campus through a wealth of activities and resources.

“Our mandate emphasizes participation and synergies on a pan-campus level,” said Gregory Thomas, executive director of the Berthiaume Center. “We may be physically based in Isenberg School of Management, but our mission is campus-wide.”

A former member of the UMass Amherst Foundation, Thomas was hired several years ago because of his extensive relationships with the campus’s deans and administrators. Since then, Chancellor Kumble Subbaswamy and campus leaders have supported the center’s campus-wide vision, including creation earlier this year of a 13-member pan-campus team to foster innovation and entrepreneurship.

“We want innovation and entrepreneurship to be more,” Thomas said. “To accomplish that, you have to start walking like you’re number one.”

Thomas noted that entrepreneurship courses and scholarships, faculty who focus on entrepreneurship, student competitions, student mentorship by entrepreneurs, and ventures by alumni and non-alumni all fall within the center’s purview. Its annual Innovation Challenge propels student startups through pitch contests and a final competition judged by entrepreneurs and venture capitalists. Last year, the finals awarded $65,000 in seed money to student startups. The center brings student innovators together from different disciplines for entrepreneurial collaborations and offers networking and mentorship with entrepreneurs, venture capitalists, and academics, as well as an incubator space for student startups.

Massachusetts Unemployment Rate Creeps Down in November

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Daily News

BOSTON — The state’s November total unemployment rate was down 0.7 percentage points at 6.7%, the Executive Office of Labor and Workforce Development announced.

The Bureau of Labor Statistics’ preliminary job estimates indicate Massachusetts added 12,200 jobs in November. This follows the previous month’s revised gain of 9,500 jobs. Over the month, the private sector added 15,600 jobs as gains occurred in trade, transportation, and utilities; professional, scientific, and business services; construction; education and health services; leisure and hospitality; information; financial activities; manufacturing; and other services. Government lost jobs over the month.

From November 2019 to November 2020, BLS estimates Massachusetts lost 337,900 jobs. Losses occurred in each of the private sectors, with the largest percentage losses in leisure and hospitality, construction,education and health services, and other services.

The November unemployment rate was the same as the national rate of 6.7% reported by the Bureau of Labor Statistics. Over the year, the state’s seasonally adjusted unemployment rate increased by 3.9 %.

The state’s labor-force participation rate — the total number of residents 16 or older who worked or were unemployed and actively sought work in the last four weeks — dropped to 63.1%. Compared to November 2019, the labor-force participation rate was down by 4.8%.

American Eagle Financial Credit Union Donates $3,000 to Diaper Banks

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Daily News

EAST HARTFORD, Conn. — In the spirit of the holidays and to reinforce its long-term commitment to assisting families in need, American Eagle Financial Credit Union awarded $3,000 in grants from its donor-advised fund at the Hartford Foundation for Public Giving to three nonprofit diaper banks in Connecticut and Western Mass.

Square One Diaper Bank in Springfield, the Diaper Bank of Connecticut, and Gentle Love Diaper Pantry, a youth-led nonprofit organization at Manchester (Conn.) High School, each received $1,000 to purchase and distribute diapers to needy families in their respective communities this holiday season.

“This year has been a challenging one for many families across our service region, so we felt compelled to bring some relief to them during a time of year when people come together to help others,” said Dean Marchessault, president and CEO of American Eagle Federal Credit Union. “Our donations reinforce our commitment to the health and well-being of children and families.”

Square One bills itself as a provider of a range of family-friendly education and support services; its programs include early education and care at centers in Springfield, home-based care settings located throughout Greater Springfield, and out-of-school-time care for elementary-age children.

“More than ever, our families are struggling to meet their basic needs. The cost of diapers can be as high as $100 per month for some families,” said Dawn DiStefano, executive vice president of Square One. “Thanks to the generosity of American Eagle Financial Credit Union and other community partners, we can continue to lessen this burden by supplying emergency diapers to those in need.”

Difference Makers Nomination Deadline Extended to Dec. 29

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Daily News

SPRINGFIELD — Do you know someone who is truly making a difference in the Western Mass. region?

BusinessWest invites you to nominate an individual or group for its 13th annual Difference Makers program. Nominations for the class of 2021, originally due on Dec. 23, will now be accepted through the end of the business day (5 p.m.) on Tuesday, Dec. 29.

Difference Makers was launched in 2009 as a way to recognize the contributions of agencies and individuals who are contributing to quality of life in this region. Past honorees have come from dozens of business and nonprofit sectors, proving there’s no limit to the ways people can impact their communities — and the ongoing pandemic has no doubt shed a spotlight on other ways to make a difference.

So, let us know who you think deserves to be recognized as a Difference Maker in our upcoming class by clicking here to complete the nomination form. Honorees will be profiled in an upcoming issue of BusinessWest.

BusinessTalk with Sheila Coon

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Business Talk Podcast Special Coverage

We are excited to announce that BusinessWest, in partnership with Living Local, has launched a new podcast series, BusinessTalk. Each episode will feature in-depth interviews and discussions with local industry leaders, providing thoughtful perspectives on the Western Massachuetts economy and the many business ventures that keep it running during these challenging times.

Episode 44: Dec. 21, 2020

George O’Brien talks with Sheila Coon, co-owner, with her husband, Dan, of Hot Oven Cookies

BusinessWest Editor George O’Brien talks with Sheila Coon, co-owner, with her husband, Dan, of Hot Oven Cookies, one of the more intriguing stories of entrepreneurship playing out in the region.  The two discuss how, in the middle of a pandemic, the company has greatly expanded its footprint and has even more ambitious plans for the future. They also talk about the constant challenges confronting entrepreneurs, and how they have multiplied during these difficult times. It’s must listening, so join us on BusinessTalk.

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JKirley Collective Launches with Pilot Program

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Daily News

NORTHAMPTON — JKirley Collective, a new, local collaborative offering personal and professional development courses, is making its debut with the launch of a virtual pilot program, “Dignity in Conversation,” to kick off its “Dignity Series” offerings.

JKirley Collective collaborates with others who share the mission of helping people unlock their potential to build the lives they want through transformative action, founder Jessi Kirley said.

“When the coronavirus pandemic hit, I was the executive director for the Family Business Center of Pioneer Valley, which has now closed its doors permanently, like so many other valuable businesses in Western Mass.,” she said. “In response to this forced disruption and global tragedy, I found myself asking what really matters — to me, and to this world. I started a business to pursue my passion of helping people unlock their potential, to craft the lives they want.”

JKirley Collective aims to help the community navigate disruptions and build resiliency skills, by accessing self-worth as a foundation for making choices to reach desired goals. Kirley holds a bachelor’s degree from Smith College and an MBA from the Isenberg School of Management at UMass Amherst. Currently a business advisor for the Massachusetts Small Business Development Center, she has been committed to serving this community in various capacities for more than 20 years.

“I had the fortunate opportunity to go through a Foundations course with the Institute for Generative Leadership, which helped me clarify my offering and build a collaboration model for my business,” Kirley said.

JKirley Collective programs will offer a variety of tools and practices for transformative change, including dignity embodiment, conversational techniques, and financial empowerment, and will connect participants to an ongoing peer cohort for expanding network support and deepening agency. To truly be successful, individuals must learn and practice dignity-awareness skills so they can live and lead from an authentic, embodied space.

Valley Health Systems Appreciates Employees by Supporting Locally Owned Eateries

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Daily News

HOLYOKE — Valley Health Systems Inc., which consists of Holyoke Medical Center, Holyoke Medical Group, Holyoke VNA Hospice Life Care, and River Valley Counseling Center, will express appreciation to employees by providing a voucher to use at locally owned food establishments.

“Normally, we would celebrate the season by serving a holiday meal with all the trimmings to employees in our cafeteria,” said Spiros Hatiras, president and CEO of Holyoke Medical Center and Valley Health Systems. “Because of the challenges presented this year due to COVID-19, we are unable to carry out this tradition. However, we wanted to recognize staff for their tireless efforts by giving each employee this voucher. Not only will they be able to enjoy a well-deserved meal, we are also supporting locally owned establishments.”

Each $50 voucher can be redeemed at one of the participating food establishments which were selected based on employee feedback. The custom vouchers are printed on special Holojet paper donated by Holyoke-based Hazen Paper Co.

“These are difficult financial times for many, and we are pleased to be able to support our local businesses,” Hatiras added.

Country Bank Supports Food Pantries with $130,000 in Donations

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Daily News

WARE — Country Bank donated more than $130,000 to local food pantries throughout the year to assist with supplying food to its communities.

The Greater Boston Food Bank recently reported that food insecurity in Massachusetts reached an all-time high in November. The state has experienced a 59% increase since 2018, representing more than 1 million people in need of food assistance. Most people are using food pantries for the first time, and food insecurity is projected to increase to 81% for children.

As part of Country Bank’s “Season of Giving” campaign, it donated additional funds to the Food Bank of Western Massachusetts and the Worcester County Food Bank. The donation was to honor its banking customers and partners in place of traditional holiday gifts. “This was such a great idea and so wonderful to help others at this difficult time,” said Therese Rakouskas, owner of Five Star Gardens in Palmer.

Added Andrew Morehouse, executive director of the Food Bank of Western Massachusetts, “we’re so grateful to Country Bank for its social investment of $20,000 in the Food Bank’s mission to feed our neighbors in need at this critical time. With this support, we’ll be able to provide 40,000 meals to households struggling to make ends meet and put healthy food on the table. For every dollar donated, we provide the equivalent of four meals,.”

Jodie Gerulaitis, vice president, Community Relations at Country Bank, noted that “the pandemic has undoubtedly placed a strain on our local food pantries. As a community partner, we are fully committed to helping those in need throughout this pandemic.”

Valley Health Systems Employees Fulfill Wishes at Boys & Girls Club

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Daily News

HOLYOKE — The Boys & Girls Club of Greater Holyoke will help distribute gifts to 122 children and their families today, Dec. 18. Nearly 385 employees of Valley Health Systems Inc., which includes Holyoke Medical Center, Holyoke Medical Group, Holyoke VNA Hospice Life Care, and River Valley Counseling Center, donated all the gifts.

“We are incredibly appreciative of the generosity expressed by the employees of Valley Health Systems. We have partnered with the hospital and affiliate agencies for four years, and every year they help make the holiday season for the children and families involved,” said Eileen Cavanaugh, executive director of the Boys & Girls Club of Greater Holyoke. “Some of these families would not be able to celebrate the holidays at all if it were not for the amazing people who have gone above and beyond fighting the pandemic. They truly are heroes.”

In past years, Valley Health Systems employees would deliver the gifts to the Boys & Girls Club of Greater Holyoke and have a small celebration, sometimes with some of the families receiving the gifts. Last year, the celebration also included musical entertainment from Holyoke High School. Due to COVID-19, all the presents this year will be collected at Holyoke Medical Center and delivered to the Boys & Girls Club of Greater Holyoke without additional celebrations.

“We love this partnership with the Boys & Girls Club and are so excited to be able to help so many families,” said Kathleen Anderson, director of Community Benefits at Holyoke Medical Center. “This year, we asked staff to concentrate on getting each child a toy or game, a hat and mittens or boots, a book, and some arts and crafts. Because food insecurity is such a challenge for so many families right now, each family will receive a gift certificate at a local grocery store to be able to purchase their holiday dinner or whatever they need for their family.”

M. L. Schmitt Electric Owner Transfers Business to Two Long-time Employees

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Daily News

SPRINGFIELD — The longtime owner of M. L. Schmitt Electric Inc., has transferred his business to two electricians who have worked for him for many years.

Thomas Schmitt transferred the electrical-contracting firm that performs residential, commercial, and industrial construction projects to new co-owners Peter Coppez and Jean Pierre Crevier.

Coppez joined M. L. Schmitt as an apprentice in 2000. He’s a graduate of Springfield Technical Community College, the Local IBEW #7 apprenticeship program, and Wentworth Institute of Technology, where he graduated this spring with a bachelor’s degree in project management.

Crevier joined M. L. Schmitt as an apprentice in 2004. He earned his bachelor’s degree in communications from UMass and completed the Local IBEW #7 apprenticeship program. He graduated this spring with a master’s degree in project management from Wentworth Institute of Technology.

Schmitt was President of M. L. Schmitt Electric for 31 years, propelling the business forward under his father and grandfather’s business values grounded in fairness, honesty, quality, and commitment to its workers, he said.

“It has been a great career, and I’m proud of the growth we have accomplished — not only in size, but in quality, professionalism, and character,” Schmitt said. “Watching Jean and Pete mature during their tenure at the company has been a real treat. I have all the faith in them that they will continue the success of M. L. Schmitt for decades to come.”

M. L. Schmitt employs around 50 people and works together with Local IBEW #7, #35, #96, and #103, which provide large pools of licensed electricians to meet the company’s demanding construction needs.

M. L. Schmitt Electric Inc. is located at 371 Taylor St. in Springfield. Since 1923, it has performed industrial, commercial, and residential construction projects, working in areas including renewable energy; hospitals; transportation, educational, and assisted-living facilities; data centers; fuel dispensaries; dormitories; residential complexes; and more.

UMassFive Promotes Gina Maroni, Kathi Bates

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Daily News

HADLEY — UMassFive College Federal Credit Union announced the recent promotions of Gina Maroni and Kathleen (Kathi) Bates.

Maroni was promoted to senior vice president of Finance and chief financial officer (CFO). This promotion acknowledges her commitment and contributions to UMassFive, and is a better reflection of her level of authority. In her new role, she will maintain her current responsibilities, including financial oversight, strategizing, and budgeting for the credit union. Maroni previously served as UMassFive’s vice president of Finance and CFO for the past nine months and as assistant vice president of Finance and controller for 18 months. Prior to joining UMassFive, she was the senior vice president of Finance and chief financial officer at Athol Credit Union.

Bates was promoted to Worcester branch manager. She began her career at UMassFive 18 years ago as a part-time teller, eventually becoming a member service specialist, and most recently the backup supervisor for UMassFive’s Worcester branch. In her new position as branch manager, she will continue making a difference in the financial lives of members by identifying and providing solutions for their financial needs and making sure the Worcester branch runs smoothly.

Thunderbirds Foundation Donates More Than 1,000 Stuffed Animals to Charitable Partners

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Daily News

SPRINGFIELD — The Springfield Thunderbirds Foundation announced a donation of more than 1,000 teddy bears and stuffed animals to local charitable partners, the culmination of a successful drive-thru Teddy Bear Toss presented by Teddy Bear Pools & Spas and held on Dec. 12 outside the MassMutual Center in downtown Springfield.

This week, the Thunderbirds’ mascot, Boomer, along with staff members, made deliveries of hundreds of stuffed animals to Square One, the Center for Human Development (CHD), the Boys & Girls Club of Springfield, and the Boys & Girls Club Family Center in Springfield.

“Our holiday celebrations are looking much different this year, but the Springfield Thunderbirds have proven that, with a bit of creativity and careful planning, the children in our community can still experience the magic of the season,” said Kristine Allard, vice president of Development & Communications at Square One. “We are so grateful to [Thunderbirds President] Nate Costa and the entire Thunderbirds community for keeping the tradition of the Teddy Bear Toss alive. Our children will be overjoyed.”

Due to the COVID-19 pandemic, the annual Teddy Bear Toss event was much different than in previous years. Instead of tossing the bears onto the ice after the T-Birds’ first goal during a home game in December, fans brought their new teddy bears or stuffed animals and ‘tossed’ them out of their vehicles as part of the drive-thru Teddy Bear Toss at the MassMutual Center. Boomer, the Nicebox Icebox, and front-office staff were present to collect donations and properly package and sanitize them. Those that couldn’t make it that day also donated at the Thunderbirds office, Teddy Bear Pools & Spas in Chicopee, the Springfield Visitor Center, or at New Valley Bank’s headquarters in Monarch Place in downtown Springfield.

“The T-Birds and their loyal fans have again stepped up to bring holiday joy to children and families receiving services in CHD programs across Western Massachusetts,” said Ben Craft, CHD’s vice president of Community Engagement. “We deeply appreciate the Thunderbirds organization’s partnership and strong commitment to our community, and we can’t wait to get back to the arena to cheer them on when it’s safe to do so.”

The Thunderbirds thank their partners that stepped up and were able to make this event a reality, including Teddy Bear Pools & Spas, Balise Auto Group, Western Mass News, the Springfield Business Improvement District and downtown Visitor Center, New Valley Bank & Trust, and Dunkin’ Donuts, as well as their tedd- bear delivery partner, BMW of West Springfield.

“We are amazed and grateful at the outpouring of support for the drive-thru Teddy Bear Toss” Costa said. “Teddy Bear Toss is a staple event for the Thunderbirds, and our fans came out in full support. We can’t thank our fans, partners, and those that donated to our foundation enough to be able to bring smiles to children at this time of year.”

AIC Student Nurse Assoc. Donates Toys to Brighten Holidays for Children in Foster Care

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Daily News

SPRINGFIELD — Despite a pandemic and remote learning, Santa received a little help in spreading holiday cheer to children in foster care this year courtesy of American International College’s (AIC) Student Nurse Assoc.

For the fifth consecutive year, the AIC Student Nurse Assoc. (SNA) sponsored a holiday toy drive for children in foster care through the Center for Human Development (CHD). This year, although the toy drive was virtual, spirits and determination were high in continuing the tradition. In previous years, a tree was set up in the lobby of Courniotes Hall on the AIC campus decorated with tags bearing the first name of a child, age, and hoped-for toy.

Not to be deterred, SNA Co-president Estera Janik explained that “we weren’t able to set up the tree with the tags [this year], and so we created a Google Docs spreadsheet with all the children’s names and what they had on their wish list. People were able to go into the spreadsheet and pick gift tags that way. We had an absolutely amazing turnout, and we were able to help more than 90 kids from CHD.”

Fellow SNA Co-president Andrea Mazzarella added that “this toy drive wouldn’t have been possible without everybody that compassionately donated the presents. We all know that kids are kids, and for them to get what they wanted for Christmas means so much and gives them happiness on this important holiday.”

Most of the toys were collected in advance of Thanksgiving, followed by a dropoff at the Center for Human Development in West Springfield before the semester’s end.

Coldwell Banker Community Realtors Welcomes Courtney Kinney

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Daily News

AMHERST — Coldwell Banker Community Realtors (CBCR) announced the addition of Realtor Courtney Kinney to its roster of professional real-estate agents serving Franklin and Hampshire counties.

Kinney attended UMass Amherst from 2007 to 2011 and later worked at the university in Student Affairs for eight years. During that timem she earned a master’s degree in applied data science from Bay Path University.

“We’re happy to have Courtney on our team,” said Brian Megliola, owner of Coldwell Banker Community Realtors. “She has already bought and sold three homes over the past few years through Coldwell Banker, giving her first-hand knowledge of the processes involved in the buying and selling of homes. You will definitely want her on your team if you’re thinking about buying or selling a home.”

Kinney decided to make the move to real estate and the Coldwell Banker brand not only for the company’s industry innovations and technology, but also because locally owned Coldwell Banker Community Realtors has a marketing department, agent support, and training, while most real-estate companies do not.

She is a member of the Realtor Assoc. of Pioneer Valley, the National Assoc. of Realtors, and the Massachusetts Assoc. of Realtors.

Aegis Energy Welcomes Richard O’Hearn as CHP Specialist

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Daily News

HOLYOKE — Aegis Energy, EDF Group, a leading provider of co-generation technology, announced that Richard O’Hearn has come on board in the role of CHP specialist. His hire comes during an extended period of growth; Aegis recently hired 12 employees and plans to continue to add to the team.

A certified energy manager by the Assoc. of Energy Engineers, O’Hearn informs customers about the benefits of combined heat and power (CHP), building strong relationships with new and existing clients in the process. A former employee of Siemens, he is no stranger to the energy industry or green technology.

“Richard has an uncanny ability to translate technical elements into financial metrics,” Aegis President Lee Vardakas said. “This proves especially valuable during energy assessments, allowing customers to understand the significant financial benefits of CHP to their facilities and bottom lines.”

Tighe & Bond Receives 2021 ACEC/CT Engineering Excellence Award

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Daily News

WESTFIELD — Tighe & Bond was recently recognized by the American Council of Engineering Companies of Connecticut (ACEC/CT) with an Engineering Excellence Award. The project team received the award for the design of phosphorous-removal upgrades at the Water Pollution Control Facility (WPCF) in Plainville, Conn.

The Connecticut Department of Energy and Environmental Protection set new phosphorous limits after it was determined the nutrient was negatively affecting water quality in the state’s freshwater rivers and streams. While phosphorus is a naturally occur­ring element that is an essential nutrient to support plant growth, excessive amounts contribute to dense growth of algae and suffocation of marine life. This meant the Plainville WPCF needed to reduce the amount of phosphorous leaving the facility by 88%. In anticipation of these changes, Tighe & Bond prepared a phosphorus-removal plan to determine how best to meet the new phosphorus limits.

The plan recommended the addition of a filter building that would house new, multi-point chemical-addition and disc-filtration processes to reduce the amount of phosphorous from the facility’s water. The design also included cost-effective improvements to the existing WPCF, including a larger sludge-processing system, raising the facility’s existing UV disinfection system for improved flood resiliency; new flow-equalization tanks to stabilize the effluent from the facility’s sequencing batch reactors (SBRs); and filter influent pumps to lift the flow up to the disc filters.

The project was completed four months ahead of schedule and $1 million under budget. The upgrades have enabled the town of Plainville to meet its phosphorous limits. The new system continues to remove phosphorus from the treated water the facility discharges daily into the Pequabuck River, which joins the Quinnipiac River and Long Island Sound. The renovations to the WPCF also meets all state and federal environmental regulations and ensures the protection of surrounding bodies of water.

Tighe & Bond and its project partners will be honored at the ACEC/CT Engineering Excellence Awards Gala in June.

Christopher Heights of Northampton Welcomes Amie Miarecki

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Daily News

NORTHAMPTON — Christopher Heights of Northampton, an assisted-living community, recently welcomed Amie Miarecki as its new marketing and admission director.

Miarecki brings nearly 20 years of experience working in the health and human-services field in both Greater Springfield and Greater Boston, providing marketing, community-relations, and development expertise. She will promote the company’s mission by engaging with the community and healthcare partners to help individuals find their next home while maintaining their independence and a dignified quality of life.

“I am enjoying building more relationships in the Northampton area and beyond. It has been very rewarding helping people and their loved ones plan their next step to live with us,” she said. “They have real peace of mind knowing they made the right decision.”

Miarecki holds a master’s degree in corporate and organizational communication with a specialization in leadership from the College of Professional Studies at Northeastern University and a bachelor’s degree in psychology with a minor in sociology from UMass Amherst. She is the president of the Young Professional Society of Greater Springfield, a board member of the Professional Women’s Chamber, and a committee member for both the civic and community-engagement committee of the Springfield City Library and the Greater Northampton Chamber of Commerce community-engagement committee. In addition, she holds memberships with Hampshire County Young Professionals, the Western Mass. Elder Professionals Assoc., and the Retirement Marketing Directors Assoc. of Western Mass. She is also a past recipient of the BusinessWest 40 Under Forty award.

STCC Recognizes English Professor Daisy Flaim with Faculty of the Year Award

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Daily News

SPRINGFIELD — When Denise “Daisy” Flaim started as an adjunct professor at Springfield Technical Community College (STCC) in 2004, she couldn’t wait for the day a full-time position would open at the college.

“I fell madly in love with the school,” Flaim said. “I wanted to teach full-time at STCC so badly.”

Her opportunity to teach full-time finally arrived in 2008. Hired as an English professor, Flaim focused on connecting with students to help transform their lives. She demonstrated a dedication and commitment to her craft that did not go unnoticed; earlier this month, STCC Vice President of Academic Affairs Geraldine de Berly announced Flaim was the recipient of the Faculty of the Year Award for 2019-20.

De Berly said the award recognizes Flaim’s teaching techniques to accommodate a variety of learning styles; her efforts to build an inclusive classroom; her work with students outside of the classroom; support letters from colleagues, students, and supervisors; as well as her service contributions to STCC.

“Congratulations to Daisy Flaim,” de Berly said. “Her dedication and commitment to supporting students demonstrate she is well-deserving of this award.”

Richard Greco, dean of Liberal and Professional Studies, described Flaim as an excellent teacher who has a unique way of inspiring students. He recalled observing Flaim leading a class in which she introduced a poem that describes the journey of refugees.

“Students felt comfortable and began sharing their experiences,” Greco said. “One particular student spoke of her journey, and I could not help but notice that over half of the class was tearing up, and everyone in the class was on the edge of their seats.”

Flaim has taught several writing and literature classes at STCC in addition to serving as chair of the Liberal Arts/General Studies Program for one year. She applies her past work experience, which included professional writing jobs.

Flaim has drawn inspiration from her students over the years. She recalls meeting a student who struggled when he started at STCC. But with hard work and persistence, he ended up receiving an A. She also makes a point to get to know her students outside the classroom.

“I offer all of my students a conference for every paper we do. I meet with them if they’re distressed,” she said. “I spend most of my work day meeting with them individually. That’s probably the core of what I believe in as an instructor. I learned when I was starting out that students who know a professor outside of the classroom do better not just in that professor’s classroom, but in all of their classes.

“I made a promise to myself,” she added, “that I would try to be that professor who knew people outside of the classroom.”

Furnari Jewelers Opens at Holyoke Mall

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Daily News

HOLYOKE — In time for holiday shopping, Furnari Jewelers recently opened its doors at Holyoke Mall at Ingleside. Furnari carries fine gold and silver jewelry, wedding sets, gemstones, pearls, watches, and more, and has a gold and silversmith on premises who can do repairs while customers wait. Furnari also offers customers the ability to design their own ring for a special touch.

Known in the region for decades, Anthony Furnari opened his first store 40 years ago and says it was built on the foundation of customer service. Anthony’s son, Joey Furnari, decided to follow in his father’s footsteps. Starting with an undergraduate degree from Kenyon College in Ohio, Joey went on to become a certified bench jeweler at the American School of Jewelry, and opened his first store in May 2012 in Enfield, Conn.

The 1,400-square-foot Furnari Jewelers is located on the upper level of the mall, near Apple. The store was formerly occupied by Kay Jewelers until Kay relocated its store earlier this year to the lower level, next to Round1 Bowling & Amusement. Furnari has hired seven employees for this location.

“While Holyoke Mall is made up of many national retailers, we are also home to numerous locally owned businesses, such as Theory Skate & Snow, the Greek Place restaurant, Graphic Stop, and A Touch of Beauty Salon, so it’s nice to welcome another local family to the shopping center,” said Bill Rogalski, general manager of Holyoke Mall at Ingleside.

Furnari joins a list of new tenants at Holyoke Mall over the last five months, including Cinnabon, which opened in June; EA Teriyaki, which opened in October; and Wings Express, which opened in November.

Pioneer Valley Federal Credit Union Wishes Iggy Collura Well in Retirement

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Daily News

SPRINGFIELD — Pioneer Valley Federal Credit Union (PVCU) wishes Iggy Collura, a member of the board of directors for almost 40 years, well in retirement. Collura began on the board around 1980, providing leadership and exuding a volunteer spirit with PVCU for almost four decades. He served on multiple committees throughout his time and was an integral part of the local credit union’s history throughout the years.

Recently, Collura was invited to the Brookdale branch to receive a memory photo book and a plaque to honor his time spent with Pioneer Valley Credit Union. Socially distanced, with masks, CEO Anabela Grenier and board member Kathy D’Angelantonio handed Collura his commemorative gifts and reminisced with smiles as Collura shared his favorite memories.

Collura served as chair of the policy committee and was a member of the nominating and asset/liability committee. He also participated in legislative efforts both locally and nationally.

Opinion: More Business Dreams Are Dying

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Daily News

While the arrival of vaccines is fostering some optimism across this country and we’re hearing phrases like ‘beginning of the end’ (for the pandemic) and ‘light at the end of the tunnel,’ the sad fact is that relief won’t come soon enough for some businesses in this region.

The latest victim of the COVID-19 crisis is Gateway City Arts in Holyoke. Owners Lori Divine and Vitek Kruta announced they can longer continue operating their cultural-arts center, which had become such a critical part of Holyoke’s resurgence, and will now attempt to sell the complex.

Their message to the community sums up the plight of so many businesses in this region and the frustration that has accompanied the restrictions, shutdowns, and general lack of support from state and federal officials.

“We have reached the point where we just don’t have the resources and energy to try to survive,” they wrote, echoing the sentiments of many who have been trying, unsuccessfully, to hang on. “It took us 10 years to start feeling that we could make it, and then COVID took it all away.”

The two went on to talk about life just before they were forced to close their doors. There was a sold-out concert with more than 500 people in the Hub (and an impressive upcoming slate of big-name artists), a theater production with more than 100 people, and a full house in Judd’s restaurant. And in the veritable blink of an eye, it was all gone.

Like most small businesses in this region, Gateway City Arts received a PPP loan last spring. It was intended to provide eight to 10 weeks of support and keep people paid — and that’s exactly what it did. The problem, as everyone knows, is that the pandemic has lasted far longer than a few months. No further relief, other than a GoFundMe campaign, was forthcoming, and with no end to this crisis in sight, Divine and Kruta had to let their dream die.

As we all prepare to turn the calendar to 2021, many businesses are some state of peril — and many more dreams may have to die. If there is a lockdown or further restrictions, as many fear is possible, if not imminent — or even if the status quo continues — many more small businesses will be forced to close their doors.

Yes, the vaccines are coming, and yes, there just might be some light at the end of this incredibly long, exceedingly dark tunnel. But for many, it won’t come soon enough. Congress needs to end the stalemate on a new stimulus package and provide relief to individuals and small businesses — not after Jan. 20, not next month, but right now.

Bacon Wilson Announces David Lavenburg as Of Counsel

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Daily News

SPRINGFIELD — Bacon Wilson announced that attorney David Lavenburg has joined the firm as of counsel and a member of the litigation team. He will practice primarily from Bacon Wilson’s Springfield location.

Lavenburg represents creditors of all kinds, such as banks, credit unions, and debt purchasers, in loan-recovery and collection matters. He also litigates extensively for commercial property landlords and tenants, management companies, and large and small businesses. His legal work spans a variety of areas, including complex commercial litigation, lease disputes, commercial collections, real-estate foreclosure, and bankruptcy litigation. He is admitted to practice in the state and federal courts of Massachusetts and Connecticut, appears regularly in the trial and appellate courts for both states, and has argued in the Connecticut Supreme Court.

Prior to joining Bacon Wilson, Lavenburg was a partner with Kroll, McNamara, Evans & Delehanty, LLP, of West Hartford, Conn., preceded by his partnership with the Springfield law firm Gold & Vanaria, P.C. He received his juris doctor in 1990 from Capital Law School of Columbus, Ohio, having earned his bachelor’s degree in journalism in 1987 at Ohio Wesleyan University. He also chairs Longmeadow’s Zoning Board of Appeals.

Virtual Super Saturday Planned for Asnuntuck Community College

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Daily News

ENFIELD, Conn. — Asnuntuck Community College (ACC) will hold a virtual Super Saturday event on Jan. 9. This event will take place online from 9 a.m. to 1 p.m. and will help new and continuing students who have questions about how to apply, would like to speak to an advisor, or have questions regarding financial aid and registering. The college’s spring semester begins on Friday, Jan. 22.

New and continuing students are invited to attend the event. Participants will also be able to virtually meet with Asnuntuck’s Manufacturing department, as well as speak with staff from ACC’s Continuing Education and Workforce Development Office to learn about our non-credit certificate options.

Anyone who is interested in attending the online event, but has not yet applied, should complete the application ahead of time to maximize their time during the event.

Participants may pre-register at asnuntuck.edu/virtualsupersaturday if there is a specific department they plan to meet with. If seeking to meet with an advisor during the event, it is strongly encouraged to pre-register ahead of time at asnuntuck.edu/student-resources/casa to request an appointment.

Students do not need to wait until Jan. 9 to enroll. Registration is now open for the winter session, which starts on Dec. 22, and the spring semester. Visit asnuntuck.edu to apply and register.

Difference Makers Nominations Due by Dec. 23

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Daily News

SPRINGFIELD — Do you know someone who is truly making a difference in the Western Mass. region?

BusinessWest invites you to nominate an individual or group for its 13th annual Difference Makers program. Nominations for the class of 2021 must be received by the end of the business day (5 p.m.) on Wednesday, Dec. 23.

Difference Makers was launched in 2009 as a way to recognize the contributions of agencies and individuals who are contributing to quality of life in this region. Past honorees have come from dozens of business and nonprofit sectors, proving there’s no limit to the ways people can impact their communities — and the ongoing pandemic has no doubt shed a spotlight on other ways to make a difference.

So, let us know who you think deserves to be recognized as a Difference Maker in our upcoming class by clicking here to complete the nomination form. Honorees will be profiled in an upcoming issue of BusinessWest.

BusinessTalk with Paul Scully

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Business Talk Podcast Special Coverage

We are excited to announce that BusinessWest, in partnership with Living Local, has launched a new podcast series, BusinessTalk. Each episode will feature in-depth interviews and discussions with local industry leaders, providing thoughtful perspectives on the Western Massachuetts economy and the many business ventures that keep it running during these challenging times.

Episode 43: Dec. 14, 2020

George O’Brien talks with Paul Scully, president and CEO of Country Bank

Paul Scully

George O’Brien talks with Paul Scully, president and CEO of Country Bank. The two have a lively discussion about everything from the bank’s sponsorship of the Worcester Red Sox and what it means for both institutions, to the outlook for 2021 for small businesses in this region, to how banks, and specifically Country Bank, are coping with the many pandemic-related challenges they are now facing. It’s must listening, so join us on BusinessTalk.

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Girls Inc. of the Valley Receives Grant from Rotary Club of Springfield

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Daily News

HOLYOKE — Girls Inc. of the Valley received a $2,000 grant from the Rotary Club of Springfield to support Girls Inc. of the Valley’s “Bridge the Digital Divide” project. This donation will help girls and their families overcome social and economic stressors during this pandemic.

In the midst of the upheaval caused by the COVID-19 pandemic, the need for positive, girl-focused, youth-development programming is stronger than ever. Girls who were already dealing with adverse childhood experiences like poverty and racism need additional support during these challenging times, and this donation from the Rotary Club of Springfield will allow both organizations to help serve the community.

Many of the girls have been asking if Girls Inc.’s Eureka! STEM (Science, Technology, Engineering and Math) education program will happen during the summer of 2021. To ensure the safety of their participants, staff, and volunteers, Girls Inc. will provide Eureka! University, a virtual version of the program, this summer.

Girls Inc. of the Valley aims to inspire all girls to see themselves as leaders with the skills and capabilities to improve and influence their local communities, and its leaders are concerned that COVID-19 will widen the existing digital divide between those with ready access to computers and the internet and those without these resources. Currently, five Springfield Eureka! participants do not have the technology to access virtual programming. Girls Inc. of the Valley’s “Bridge the Digital Divide” project will provide each girl with a Chromebook and wi-fi capability to ensure her ability to participate in Eureka! University this summer, and continue Eureka! programming during the school year.

“We are so grateful to the Springfield Rotary Club for this grant to fund our ‘Bridging the Digital Divide’ project,” said Suzanne Parker, executive director of Girls Inc. of the Valley. “It is critical for girls to have the technology they need to succeed in order to grow up healthy, educated, and independent. This generous grant will provide access to technology that is crucial for girls in the Valley.”

Holyoke Community College Launches Women’s Leadership Training Program

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Daily News

HOLYOKE — Building on the success of its popular Women’s Leadership Luncheon Series, Holyoke Community College (HCC) is launching an eight-week training program for women who want to develop and enhance their leadership skills.

For convenience, the program, “Women Leaning Into Leadership 2021: Empowering Your Voice,” is being offered over Zoom in two separate, eight-week sessions. One meets on Wednesdays, Jan. 6 through Feb. 24, from 6:30 to 8 p.m., while the other meets on Thursdays, Jan. 7 through Feb. 25, from noon to 1:30 p.m.

The interactive workshops will be facilitated by Annie Shibata, owner of Growth Mindset Leadership and Communication Coaching. Enrollment is limited by design. In addition to weekly 90-minute group seminars, each participant can schedule a private, 30-minute session of personalized coaching with the instructor.

“One critical component that makes this training special is the one-to-one coaching that each participant receives,” said Michele Cabral, HCC executive director of Business, Corporate and Professional Development. “The small-group nature of the classes will allow plenty of weekly individual attention in addition to the private sessions. This is really a wonderful way for women to invest in themselves and their futures in a small, mentored group environment.”

During the program sessions, participants will learn to evaluate their communication skills and apply new communication techniques, practice the power of mindfulness, distinguish forms of influence and persuasion to create powerful messages, assess their leadership strengths, and create short- and long-term plans for career development.

Shibata was the featured presenter during the November session of HCC’s 2020 Women’s Leadership Luncheon Series.

“HCC started the Women’s Leadership Series with the goal of creating small-group discussions for women as they navigate their careers,” said Cabral. “The series meets monthly over Zoom at lunchtime as a way to offer networking and mentoring to women at all levels. The ‘Women Leaning Into Leadership’ course takes that concept to the next level.”

To register for the Wednesday program, visit hcc.edu/women-2021-1. To register for the Thursday program, visit hcc.edu/women-2021-2.

New Deputy Superintendent Announced at Holyoke Soldiers’ Home

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Daily News

BOSTON — The Executive Office of Health and Human Services announced that Glen Hevy will join the Holyoke Soldiers’ Home as its new, permanent deputy superintendent on Dec. 21.

Hevy, a retired U.S. Army Infantry Officer, joins Holyoke from the Bedford VA Medical Center, where he was the senior operations official for Patient Care Services at the 400-bed VA hospital. Also at the Bedford VA Medical Center, he held the roles of chief of the Sensory and Physical Rehabilitation Service and an investigator for Equal Opportunity Employer policies in the Office of Resolution Management.

Before his time at the Bedford VA, Hevy held other public-service positions, including unit manager at the North Central Correctional Institute, program director at the Department of Youth Services, and as program director at human-services agencies in the Commonwealth.

Hevy served as a commissioned officer in the U.S. Army. During his 10 years in the Army, he was a rifle platoon leader, senior instructor, company commander, and academic chairperson. He is a member of the American College of Healthcare Executives and holds a bachelor’s degree in criminal justice from Northeastern University and a master’s degree in criminal justice from Troy State University.

The state also announced that Eric Sheehan, a U.S. Marine Corps veteran with extensive public service at the federal and state level, has been promoted to assistant secretary for Veterans’ Homes effective Dec. 14. In addition, Eric Johnson, a licensed nursing-home administrator, will become the new superintendent of the Soldiers’ Home in Chelsea on Dec. 14.

These new hires follow the announcement of Cheryl Lussier Poppe’s appointment as secretary of Veterans’ Services in October and will be critical to moving forward major initiatives to support the Commonwealth’s veterans, including the continued COVID-19 response and oversight of the Soldiers’ Homes, strengthening the leadership and staff of the Holyoke Soldiers’ Home, and advancing that facility’s expedited capital project.

“I’m pleased to announce the appointment of distinguished healthcare professionals and military veterans to leadership roles at the Department of Veterans’ Services and the Commonwealth’s Soldiers’ Homes as we navigate the COVID-19 pandemic,” Health and Human Services Secretary Marylou Sudders said. “The veterans in the Commonwealth deserve the highest-quality services and care possible, and I look forward to the contributions of these new leaders who will work with Secretary Poppe to continually enhance our services and systems for the Commonwealth’s veteran community.”

Ruth’s House Lunch Series Tackles ‘How to Pay for Your Healthcare as You Get Older’

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Daily News

LONGMEADOW — The monthly virtual Lunch and Learn series at Ruth’s House Assisted Living Residence announced that attorney Michael Hooker, an elder-law and estate-planning specialist, will talk about planning for and paying for elder care on Wednesday, Dec. 16 and Wednesday, Jan. 20.

The two-part “How to Pay For Your Healthcare as You Get Older” program will be held from noon to 1:15 both days, and both sessions will be followed by a Q & A session, raffle, and a virtual tour.

Hooker’s law practice is focused solely on elder law. He is a frequent public speaker and has written extensively on topics of elder law and planning for needed care.

RSVP to Christina Tuohey (413) 567-6212 or [email protected]. A confirmation and Zoom invite will be e-mailed to participants prior to the meeting.

UMass Confronts Evolving Financial Pressures Due to Pandemic

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Daily News

BOSTON — Warning that the pandemic continues to create financial uncertainty, UMass President Marty Meehan told a board of trustees committee that it will be critical for the university to remain disciplined in its financial management to ensure the university remains financially sound and positioned to drive the Massachusetts economic recovery.

“Just as we have employed a science- and fact-driven approach to keeping our students and staff safe during this public-health crisis, we have based our budgetary decisions on what we know to be rather than what we hope to be,” Meehan said. “We are dealing with a public-health crisis and a huge financial challenge. The stakes are very high.”

Meehan’s comments to the committee on administration and finance prefaced an update on the budget for the current fiscal year by Lisa Calise, senior vice president for administration and finance and university treasurer. She reported that, since the last update in September, the five-campus university has adjusted its projections to include $76 million more in state funding due to level funding of the base appropriation, $21 million more in tuition and fees due to better-than-expected enrollment, $80 million less in housing and dining revenue due to fewer-than-projected students returning to campus, and $19 million in new expenses due to added COVID-19 safety-related initiatives.

The latest budget adjustments leave the university with a projected $335 million budget shortfall, requiring a comprehensive set of expense reductions. The shortfall is caused primarily by the loss of housing and dining revenue (now projected to be $235 million for the year) resulting from fewer students living on campus as they engaged in remote learning. Decisions regarding the number of students allowed to return to campus were informed by safety concerns of faculty and staff unions as well as officials from surrounding communities.

With a slight budget deficit of 0.3%, the campuses in Amherst, Boston, Dartmouth, and Lowell continue to implement solutions that would have them finish this fiscal year in balance. The university is currently projecting a positive operating margin of 0.4% after factoring in UMass Medical School’s projected operating results.

“The process, which is ongoing because the facts on the ground continue to change, has been professional, rational, and fact-driven,” said Stephen Karam, committee chairman. “Every effort is being made to reduce costs in ways that protect the core mission of the university, which is student success.”

Recognizing the economic hardships that students and families across the Commonwealth are facing, the board of trustees, at Meehan’s recommendation, froze tuition rates for in-state undergraduate and graduate students this year, forgoing a planned 2.5% increase that would have generated nearly $15 million.

UMass officials have advocated tirelessly for public and private support for the university and will continue that effort, Meehan said, adding that he continues to advocate for more federal funding for UMass and public higher education by staying in “regular contact with our congressional delegation and with congressional leadership” and making the case through his work as member of the board of the Assoc. of Public and Land-grant Universities.

Mercedes-Benz Partners with Springfield Museums on Holiday ‘Beep & Greet’

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Daily News

SPRINGFIELD — The holiday season may look and feel a little different this year, but Springfield Museums have teamed up with Mercedes-Benz of Springfield to spread some holiday cheer with a family-fun “Beep & Greet” drive-thru experience.

“Peter and I know it might be difficult for families to see Santa this year. We hope this event hosted by the Springfield Museums adds a little more holiday cheer to the season for us all,” said Michelle Wirth, who co-owns Mercedes-Benz of Springfield with husband Peter Wirth.

The Beep & Greet will take place Friday and Saturday, Dec. 11 and 12, from 5:30 to 7:30 p.m. in the parking lot of the Springfield Museums, and is an opportunity for families in cars to wave from a social distance to the Grinch and Santa.

“We figure this is an excellent way to share Grinchy joy while also keeping safe,” said Jenny Powers, Family Engagement coordinator for Springfield Museums.

Each family receives one free book per car and one Grinch-themed craft per child. Children will also have an opportunity to drop off a letter to Santa and check with his elves to see if they are on the infamous ‘naughty or nice’ list. Springfield Museums are offering in-person “Grinchmas” programming throughout December, as well as the holiday exhibit “Gingerbread in Wonderland.”

Holyoke Medical Center Seeks Blood, Plasma Donors

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Daily News

HOLYOKE — Holyoke Medical Center is actively seeking blood and convalescent plasma donors. The center’s Blood Bank depends on area residents, their friends, and neighbors to help meet the transfusion needs of the local community.

“The demand for convalescent plasma is higher than the supply that has been donated throughout the region. People who have recovered from COVID-19 are encouraged to make a donation and help save the lives of up to two people in our community,” said Jon Gronbach, director of Laboratory Services at Holyoke Medical Center.

Convalescent plasma is a liquid component of blood from patients who have recovered from COVID-19. Patients who have recovered from the disease have antibodies to protect themselves to fight the virus. By making a blood and convalescent plasma donation, recovered patients can help others fight COVID-19 as well.

Blood and convalescent plasma supplies continue to be low, and shortages persist in all categories. Emergency supplies from the Red Cross are often limited. More than 75% of the blood and convalescent plasma needed by patients at the medical center comes from people living in Holyoke, Chicopee, South Hadley, and surrounding communities.

All eligible donors will receive a free recognition gift for their donation, and eligible convalescent plasma donors will receive a free COVID IgG test.

The Blood Bank, located on the first floor of Holyoke Medical Center, is open Monday through Friday from 8 a.m. to 4 p.m. Appointments are required. For further information or to schedule an appointment, call (413) 534‑2591.

Comcast Supports MHA Programming, Families of Staff

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Daily News

SPRINGFIELD — Comcast recently awarded a $5,000 grant to MHA, which includes $2,000 to fund the purchase of school supplies for children of MHA staff dealing with hybrid and remote learning models as a result of the pandemic. Supplies for the children include face masks, hand sanitizer, pencils, pencil sharpeners, notebooks, erasers, and pocket folders.

The remaining $3,000 will underwrite a Room to Recover at MHA’s Safe Haven program for a year. Safe Haven offers transitional housing support to people served by the Department of Mental Health who are experiencing chronic homelessness, including those in recovery.

“MHA staff are the definition of essential workers,” said Kimberley Lee, vice president, Resource Development & Branding for MHA. “The folks they serve require care 24/7, and our team provides constant care and compassion, regardless of the challenges presented to them by COVID-19. Since a large proportion of our staff have school-aged children, and since so many schools are either remote or hybrid, providing these important supplies helps ensure the kids are prepared for school. At the same time, it gives their parents one less thing to worry about. MHA is thrilled that the folks at Comcast saw fit to make this generous donation and excited to continue our community partnership.”

Dan Glanville, vice president of Government Affairs and Community Impact for Comcast’s Western New England Region, added that “Comcast is proud to support MHA as they continue to manage the COVID-19 pandemic while balancing the needs of both their clients and their own families. We appreciate the work the team does for local residents and are proud to provide these resources to support their children and those most in need, especially during this unprecedented time.”

Governor Announces New Restrictions in Rollback of Reopening Plan

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BOSTON — The Baker-Polito administration announced that all communities in Massachusetts will return to step 1 of phase 3 of the Commonwealth’s reopening plan, effective Sunday, Dec. 13. This will reduce indoor capacities across a broad range of sectors of the economy and tighten several other workplace restrictions. The administration announced the rollback to respond to an increase in new COVID-19 infections and hospitalizations since the Thanksgiving holiday that is straining the healthcare system in Massachusetts.

The return to step 1 will also require the closure of certain businesses designated as step-2 industries. These include indoor performance venues and certain high-contact indoor recreational businesses. In addition, capacity limits will be reduced to 40% statewide for most industries, and the limit on outdoor gatherings will be reduced statewide from 100 people to 50. Additional safety measures will be applied to restaurant dining as well.

These new measures are designed to prevent infection and viral spread, especially in indoor settings. They will create stronger mask compliance, more social distancing, and limits to the time spent with people outside one’s immediate household.

Among the specific restrictions:

• Outdoor gatherings at event venues will be limited to no more than 50 people. Hosts of outdoor gatherings of greater than 25 people will be required to provide advance notice of the gathering to their local board of health.

• Indoor theaters and performance venues and higher-contact indoor recreation businesses will be required to close. Outdoor theaters and performance venues will be limited to 25% capacity and no more than 50 people.

• In all communities, capacity will be reduced from 50% to 40% for the following sectors: arcades, driving and flight schools, golf facilities, gyms and health clubs, indoor and outdoor recreational businesses, libraries, lodging (common areas), movie theaters (maximum 50 people per theater), museums, offices, places of worship, and retail.

This new capacity limit will not apply to sectors that do not currently have a percentage-based capacity limit, including restaurants, laboratories, and close-contact personal services.

The administration also announced new guidelines for restaurants and other venues with seated dining. Patrons must wear masks at all times except when eating and drinking, restaurants must seat no more than six patrons per table, restaurants must impose a 90-minute time limit on tables, musical performances at restaurants will no longer be permitted, food-court seating must be closed in malls, and customers are encouraged to dine only with members of the same household.

The administration also announced new guidelines for workplaces and gyms. In offices, employees must wear masks at their place of work when not in their own workspace and alone. Employers are encouraged to close or limit the use of break rooms, and patrons must wear masks at all times in gyms. The administration continues to encourage all employers to offer teleworking to their employees when possible.

Country Bank Announces Sponsorship Agreement with Worcester Red Sox

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Daily News

WORCESTER — Country Bank has entered into an elite-level corporate sponsorship arrangement as a ‘founding partner’ of the Worcester Red Sox. Country Bank’s multi-tiered sponsorship includes a sign in right field atop the stands known as the Worcester Wall, along with the Country Bank Guest Services located on the first-base concourse.

The partnership between the WooSox and Country Bank also underscores their mutual commitment to the community through the WooSox Foundation and Country Bank’s Charitable Giving Program by supporting local nonprofits in the region through a combined charitable-giving campaign throughout the baseball season.

In addition, both organizations will work together to launch a Teacher of the Month program that recognizes the outstanding work teachers do every day to educate and support students.

“We have been impressed and inspired by Country Bank’s sense of community involvement,” WooSox President Charles Steinberg said. “We see how helpful they are to various institutions and thousands of people in our region, and we welcome them to Polar Park with open arms as we work together to enhance the quality of life in our community even more.”

Added Paul Scully, president and CEO of Country Bank, “in an era where spectator sports continue to be redefined by new norms of social distancing, sports sponsorships are taking on new forms. With that in mind, we couldn’t be more excited to be a part of the WooSox and the Worcester community. The addition of year-round entertainment, including ballgames, concerts, and various family activities at Polar Park, is exciting for the people and businesses in the region. We all look forward to the day when we can come together again at the ballpark enjoying activities with our families and friends. We also look forward to seeing our businesses thrive once again after being heavily impacted by the pandemic.”

To kick off their partnership, last week a team from Country Bank and the WooSox mascot, Smiley Ball, delivered 500 Thanksgiving meals prepared by Old Sturbridge Village along with apple pies from Worcester-based Table Talk to the St. John’s Food Pantry for the Poor.

“The alignment of our organizational values with the WooSox solidifies our commitment to service and teamwork as we continually strive for excellence in all we do,” Scully said.

Holyoke Medical Center Earns Leapfrog Top Hospital Award for Quality, Safety

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Daily News

HOLYOKE — Highlighting its nationally recognized achievements in patient safety and quality, Holyoke Medical Center was named a Top General Hospital nationally by the Leapfrog Group, a national watchdog organization of employers and other purchasers widely acknowledged as the toughest standard setters for healthcare safety and quality.

“Holyoke Medical Center is proud to once again accept the Top General Hospital award from the Leapfrog Group,” said Spiros Hatiras, president and CEO of Holyoke Medical Center and Valley Health Systems Inc. “With only 29 hospitals receiving this distinction nationally, it speaks volumes about our amazing team members. It is through their dedicated work and devotion to providing the best care and the safest environment for our patients that we receive this recognition.”

More than 2,200 hospitals were considered for the award. Among those, Holyoke Medical Center received a Top General distinction. A total of 105 hospitals were selected as Top Hospitals, including nine Top Children’s Hospitals, 29 Top General Hospitals, 19 Top Rural Hospitals, and 48 Top Teaching Hospitals.

The quality of patient care across many areas of hospital performance is considered in establishing the qualifications for the award, including infection rates, practices for safer surgery, maternity care, and the hospital’s capacity to prevent medication errors.

“Being recognized as a Top Hospital is an extraordinary feat, and we are honored to recognize Holyoke Medical Center this year,” said Leah Binder, president and CEO of the Leapfrog Group. “Despite the extraordinary pressure and strain of the COVID-19 pandemic, Holyoke Medical Center has demonstrated an unwavering dedication to patients and to their community. We congratulate the board, staff, and clinicians whose efforts made this honor possible.”

Holyoke Medical Center also received the Top General Hospital recognition from the Leapfrog Group in 2014 and 2016.

Volunteers Needed for a Study on COVID-19 Survivors

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Daily News

AMHERST — A significant proportion of people infected by COVID-19, known as ‘long-haulers,’ suffer from prolonged symptoms and chronic fatigue, which can lead to long-term incapacities. Therefore, therapies that can be performed at home and accelerate physical recovery need to be developed.

UMass kinesiology researchers are currently comparing the effects of local heat therapy to exercise training on physical function in previously hospitalized COVID-19 patients, as heat therapy might be a more practical solution and still provide large gains in function for many patients. Volunteers are needed for this study.

Eligibility requirements include being between 55 and 85 years old, having a prolonged hospital stay (at least five days) due to a COVID-19-related infection, not being currently enrolled in a rehabilitation program, and having no prior history of pulmonary embolism or deep vein thrombosis. Participants will be compensated for their time.

Contact [email protected] with any questions or to express interest in participating in the study.

Difference Makers Nominations Due by Dec. 23

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Daily News

SPRINGFIELD — Do you know someone who is truly making a difference in the Western Mass. region?

BusinessWest invites you to nominate an individual or group for its 13th annual Difference Makers program. Nominations for the class of 2021 must be received by the end of the business day (5 p.m.) on Wednesday, Dec. 23.

Difference Makers was launched in 2009 as a way to recognize the contributions of agencies and individuals who are contributing to quality of life in this region. Past honorees have come from dozens of business and nonprofit sectors, proving there’s no limit to the ways people can impact their communities — and the ongoing pandemic has no doubt shed a spotlight on other ways to make a difference.

So, let us know who you think deserves to be recognized as a Difference Maker in our upcoming class by clicking here to complete the nomination form. Honorees will be profiled in an upcoming issue of BusinessWest.

Employer Confidence Strengthens During November

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Daily News

BOSTON — Confidence among Massachusetts businesses last month rose to its highest level since February, inching toward optimism as vaccines raised hopes for an end to the COVID-induced economic slowdown.

The Associated Industries of Massachusetts (AIM) Business Confidence Index gained 3.1 points to 49.3 during November, just shy of the level (50) that denotes an optimistic view of the business economy. Driving the increase was a surge of confidence among manufacturing companies and bullishness among all employers about prospects for the future.

The BCI is up from a low of 38.4 in April but still 11.3 points less than in November 2019.

The confidence report comes as the Massachusetts economy continues a methodical recovery amid the renewed surge of COVID-19 cases. The state jobless rate dropped 2.4 percentage points to 7.4% in October following a record 37.7% rebound in economic output during the third quarter.

“Massachusetts companies appear to believe that the new COVID-19 vaccines will ultimately stem the increase in new cases and restore stability to the economy,” said Raymond Torto, professor at the Harvard Graduate School of Design and chair of the AIM Board of Economic Advisors. “The fact that employers are significantly more confident about conditions six months from now than they are about current conditions is a strong indicator that they see better days ahead.”

The constituent indicators that make up the Business Confidence Index all moved higher during November. Employers’ confidence in their own companies rose 2.5 points to 51.8, crossing into optimistic territory but still 7.1 points lower than a year ago. The Massachusetts Index assessing business conditions within the Commonwealth gained 4.4 points to 47.3, while the U.S. Index measuring conditions nationally increased 3.6 points to 43.8.

The Current Index, which assesses overall business conditions at the time of the survey, was up 1.6 points to 45.6. The Future Index, measuring expectations for six months out, surged 4.6 points to 53.0, still 6.5 points below its level of November 2019.

The Employment Index continued its steady increase, rising 1.6 points to 51.1. Despite the COVID-driven economic downturn, many employers continue to report challenges with hiring skilled workers.

Manufacturing companies recorded the largest increase in confidence, up 5.8 points to 51.3. Many Massachusetts manufacturers have operated throughout the pandemic as essential businesses. Large companies (56.2) were more bullish than medium-sized companies (48.6) or small companies (45.3).

Sara Johnson, executive director, Global Economics at IHS Markit and vice chair of the BEA, sounded a note of caution about the ability of governments around the world to control the spread of COVID-19. She predicts that the U.S. economy will grow at 3.7% in the fourth quarter and then slow to average growth of 1.9% next year.

“The need to bolster struggling economies has swamped notions of austerity. Unfortunately, institutional and political constraints in Europe, the possibility of a divided government in the United States, and limitations on further budgetary expansion in the emerging world mean hopes for big fiscal stimulus remain uncertain,” Johnson said.

AIM President and CEO John Regan, also a BEA member, commended the Massachusetts Legislature for hammering out a state budget last week that avoids raising broad-based taxes on business. He also called upon state and local leaders to keep the economy open in light of the fact that the increase in new COVID-19 cases is not coming from workplaces.

“Addressing the COVID crisis by shutting down the economy again is not a solution,” he said. “Neither is imposing tax increases to resolve the state’s fiscal issues at the expense of business people trying to keep people employed.”

Monson Savings Bank Promotes Sara Rodrigues to Commercial Loan Operations Officer

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Daily News

MONSON — Monson Savings Bank recently announced the promotion of Sara Rodrigues to Commercial Loan Operations officer.

“Sara has always been a positive contributor to our team at Monson Savings Bank, and that is no different when it comes to her work with the commercial-lending team and customers,” President Dan Moriarty said. “She has continually displayed her dedication to making sure our customers have a smooth lending experience. We are grateful to have her as a part of the team and look forward to her continued growth.”

In her new role, she is responsible for managing the commercial-loan administrative team and servicing team at Monson Savings Bank, as well as planning, organizing, and directing all commercial-lending operations.

Rodrigues has been with Monson Savings for eight years, previously serving in the role of Commercial Loan Operations manager. She has more than 20 years of experience in the banking industry, with 19 of those years within the commercial-lending sector. Prior to working with Monson Savings Bank, she worked with TD Bank, N.A. as a commercial-loan document supervisor.

A believer in giving back to the communities she works and resides in, Rodrigues is a volunteer with Link to Libraries and the Monson Schools Read a Loud program. She reads to schoolchildren and helps the organization with its mission to distribute new books to the school and home libraries of children in need. She also serves on the Monson Savings Bank community reinvestment committee.

“Since I started my career with Monson Savings Bank, it has been clear to me that this bank has a strong commitment to serving their customers with the best service possible and giving back to the local communities,” Rodrigues said. “Likewise, they take care of their employees and encourage growth. I am so happy to continue to develop my skills with Monson Savings Bank and help our commercial-loan customers along their financing journey.”