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HOLYOKE — Registration is now open for Wintersession and spring 2023 semester classes at Holyoke Community College. HCC’s two-week Wintersession term runs from Thursday, Dec. 29 to Friday, Jan. 13. The spring 2023 semester begins Tuesday, Jan. 17.

“We’re starting our Wintersession term five days earlier than previous years, which will allow both current HCC students and guest students from other colleges to earn a few quick credits and get a jump-start on classes before the spring semester,” said Mark Hudgik, HCC’s director of Admissions.

Almost all of HCC’s Wintersession classes are online. HCC’s spring offerings include a mix of on-campus, online, and hybrid courses.

“This spring is going to be exciting,” Hudgik said. “Students want to be on campus, and we’re seeing more and more of them each semester. With that comes a return to the warm, vibrant community that makes up HCC.”

Students must submit proof of COVID-19 vaccination before registering for on-campus classes. Those who plan to register only for online classes do not have to submit proof of vaccination.

To sign up for a Wintersession class, visit hcc.edu/wintersession. To sign up for the spring semester, visit hcc.edu/admissions.

Daily News

SPRINGFIELD — Local, state, and national leaders joined Dinesh Patel and Vid Mitta, owners of Springfield Hospitality, in a lavish ribbon-cutting ceremony for the new Marriott hotel in downtown Springfield on Thursday, an event that capped more than three years of work to renovate the hotel in Tower Square and reclaim the Marriott flag.

Speakers at the ceremony included Springfield Mayor Domenic Sarno; U.S. Rep. Richard Neal; Peter Marks, general manager of the new hotel; Marriott officials; and many others. They all congratulated Patel and Mitta for the broad efforts to renovate and reinvent Tower Square, and especially their work to transform the hotel on the property.

The ceremony included a performance by the Springfield Sci-Tech band, tours of the property, food, and networking.

Patel and Mitta, named BusinessWest’s Top Entrepreneurs for 2022 in January, acquired the Tower Square property several years ago and have brought in several new tenants, including the Springfield YMCA, White Lion Brewery, and others. But the extensive “re-imagination” of the hotel property — that’s the term they have used throughout — has been the most visible initiative at the downtown landmark.

Daily News

GREENFIELD — United Way of the Franklin and Hampshire Region announced that Geoff Naunheim will take on the role of executive director. The UWFH board of directors voted unanimously to offer him the position at its October meeting, and he accepted. Naunheim, who has served as interim executive director since the departure of former Executive Director John Bidwell in April, brings five years of experience within the organization.

“The board of directors is really pleased that Geoff will continue in the executive director role after his period as interim ED,” said Andrea Sell, board president. “He brings a great deal of experience from within the organization, knowledge of the region and our partner agencies, and strong leadership skills. We look forward to Geoff’s role in shaping the future of our United Way.”

Most of Naunheim’s tenure at United Way has been spent running its Community Investment program, a term used to describe the community-informed process of distributing community funds and creating partnerships with local nonprofits that are addressing the greatest needs of the region. Naunheim was also instrumental in developing and expanding United Way’s Diaper Bank, which distributes over 100,000 diapers a year across Franklin and Hampshire counties.

Before joining United Way’s Development team in 2017, Naunheim worked in the development departments of two nonprofits focused on education and literacy. He is currently the board president of the Council of Social Agencies of Hampshire County.

“I am thrilled to have the opportunity to lead this organization as it heads into its second century,” he said. “I feel incredibly lucky to be starting this role with such a strong staff and board. I couldn’t do this without them and look forward to continuing the hard work of serving our community together.”

Daily News

NORTH ADAMS — Community members and residents are invited to North Adams’s first post-Halloween Pumpkin Smash today, Nov. 4, as part of the city’s monthly FIRST Fridays.

This month, Second Chance Composting is joining FIRST Fridays to help people compost Halloween pumpkins and raise awareness about composting. People are invited to bring unbleached and unpainted pumpkins downtown to smash into compost. The Pumpkin Smash will take place from 4 to 8 p.m. in the Center Street parking lot behind the Mohawk Theater.

“We are so excited for the first-ever Pumpkin Smash. Since we started Second Chance Composting earlier this year, we had been hoping to create a pumpkin-smashing event in North Adams,” said John Pitroff, the company’s owner. “I have great memories of the fall foliage parade as a kid and would like to be able to create some good memories for the people, especially the kids, in the city. This event incorporates everything that our business is about. We are all about working toward a greater purpose while making a living in the community, and being practical, fun, and educational along the way.”

Downtown businesses will have extended hours, and many businesses and galleries will be hosting openings, closings, and other special events. Students from MCLA will also be able to enjoy the evening’s festivities with a free shuttle service that will loop from Hoosac Hall to downtown every hour.

“It is Halloween season,” Pittroff said, “and we can literally turn the pumpkins into the living dead.”

Daily News

HOLYOKE — Holyoke Community College (HCC) will host the National Junior College Athletic Assoc. (NJCAA) Division III cross-country championship on Saturday, Nov. 5.

Nearly 300 athletes from 41 community colleges and junior colleges from as far west as Missouri and as far south as Georgia will compete this weekend at Stanley Park in Westfield for national titles in men’s and women’s cross-country events. The tournament director is Tom Stewart, HCC director of Athletics and parliamentarian for the NJCAA. HCC last hosted the NJCAA Division III cross-country championship in 2019 at Stanley Park.

The women’s race begins at 10 a.m., and the men’s race at begins at 11 a.m. The awards ceremony will be held sometime around 12:30-1 p.m. Sharale Mathis, HCC’s vice president of Academic and Student Affairs, will hand out awards to the winners.

Daily News

SPRINGFIELD — MOSSO, the Musicians of the Springfield Symphony Orchestra, will present “MOSSO and Friends: A Holiday Musicale” on Sunday, Dec. 11 at 4 p.m. at First Church of Christ, 763 Longmeadow St., Longmeadow.

The family-friendly concert showcases the talents of violinist Marsha Harbison, cellist Boris Kogan, pianist Sofya Shainskaya, and baritone John Thomas. The program features selections from Bach, Beethoven, Beach, Broadway, and holiday favorites.The full program will be announced from the stage.

Tickets cost $20 and can be purchased in advance through EventBrite by clicking here. Tickets may also be available at the door one hour prior to the performance.

MOSSO is a 501(c)(3) not-for-profit organization, which is not a subsidiary of nor affiliated with the Springfield Symphony Orchestra Inc. MOSSO was organized by the musicians in 2021 to produce and perform concerts in Greater Springfield and Western Mass.

Daily News

SPRINGFIELD — Best Lawyers, in partnership with U.S. News and World Report, ranked Bulkley Richardson as 2023’s Best Law Firm in the Springfield region in the following 12 practice areas: banking and finance law, bankruptcy and creditor debtor rights/insolvency and reorganization law, business organizations (including LLCs and partnerships), commercial litigation, corporate law, criminal defense – general practice, criminal defense – white collar, litigation – labor and employment, medical-malpractice law – defendants, personal-injury litigation – defendants, tax law, and trusts and estates law.

To be eligible for a ranking, a law firm must have at least one lawyer included in the year’s list of Best Lawyers. Bulkley Richardson had 16 lawyers included on the 2023 Best Lawyers list, and two of the firm’s partners, Mark Cress and John Pucci, were named 2023 Springfield-area Lawyers of the Year. Rankings are based on a rigorous evaluation process that includes the collection of client and lawyer evaluations and peer reviews from leading attorneys in their field.

Daily News

WESTFIELD — The Greater Westfield Chamber of Commerce announced its “Of the Year” Awards for 2022. The Business of the Year is VIVID Hair Salon & Spa, the Nonprofit of the Year is United Way of Pioneer Valley, the Lifetime Achievement Award goes to Bill Parks of Boys and Girls Club of Greater Westfield, and the Member of the Year Award goes to Cathy Langlois of ServiceMaster of Greater Springfield.

The four award winners will be recognized at the Greater Westfield Chamber’s annual meeting and awards banquet on Wednesday, Nov. 16. A cocktail hour from 5:30 to 6:30 p.m. will be followed by a program from 6:30 to 8:30 p.m. The event will be hosted by Tekoa Country Club, 458 Russell Road, Westfield. The event sponsor is Westfield Bank, and Daniel Marini, the bank’s senior vice president of Retail Banking and Marketing, will be the keynote speaker.

To pre-register or for more information, visit members.westfieldbiz.org/events or call the chamber office at (413) 568-1618. More information about the award winners can be found at www.facebook.com/westfieldbiz.

Daily News

SPRINGFIELD — American International College (AIC) will host its annual Veterans Day ceremony, dedicated to honoring and supporting those men and women who have served their country, on Thursday, Nov. 10 beginning at 11 a.m. in the Schwartz Campus Center auditorium. The public is invited to attend.

An AIC campus tradition, the ceremony is sponsored by the multi-generational alumni veterans committee, which includes alumni spanning more than 50 years.

The ceremony will begin with the presentation of the colors by the Westover Honor Guard and will include a ‘missing man table’ remembrance, a ceremony featuring a table set for one to symbolize and honor fallen, missing, or imprisoned military service members.

The keynote speech will be delivered by Brig. Gen. John Driscoll, retired commander of the Massachusetts Army National Guard. Driscoll served more than 33 years in the National Guard until his retirement in June 2022 and was honored as the 2015 Springfield Veteran of the Year. His other awards include the Legion of Merit, Meritorious Service Medal, Army Commendation Medal, Army Achievement Medal, Military Outstanding Volunteer Service Medal, Army Parachutist Badge, and Ranger Tab.

In keeping with tradition, Douglas Mattson, the AIC first-year English student chosen as the winner of the college’s patriotic essay contest, will read his winning entry aloud. The ceremony will conclude with a laying of a wreath by the AIC veterans alumni committee and the playing of “Taps.”

Daily News

WEST SPRINGFIELD — Following the end of the 17-day Big E, Chris Bayle, owner of the popular new food vendor BoardWok Noodles, donated surplus food to the Parish Cupboard of Agawam and West Springfield.

The Parish Cupboard provides meals and groceries to individuals and families in need throughout West Springfield, Agawam, and surrounding communities. ESE Director of Sales Tim Garstka was grateful to see the kindness coming from the organization’s new partnership with Bayle.

“Here at the Big E, we understand how important it is to give back to our local communities because, without the support of our hometown, we wouldn’t be able to do what we do,” Garstka said. “Chris and BoardWok Noodles checked every box for us this year, and to see such generosity coming from one of our new partners was amazing.”

The Parish Cupboard works diligently every day to create a safe, welcoming space for those in need.

“The wonderful part of this donation was that it was all fresh vegetables,” Parish Cupboard Executive Director Bob Fastie said. “It was a much healthier addition to the food that our guests receive.”

Donations to the Parish Cupboard are accepted weekdays from 7:30 a.m.. and 12:30 p.m. More information on how the nonprofit helps serve those in need can be found at www.theparishcupboard.org.

Daily News

EASTHAMPTON — bankESB announced four recent promotions: Shelley Bongiovanni to underwriting officer, Devon Bunger to closing and post-closing officer, Bryan Fleury to secondary and system support officer, and Madison Kinney to assistant branch manager in the Amherst office. Bongiovanni, Bunger, and Fleury’s promotions coincide with the launch of Hometown Mortgage, the newly formed residential-lending division of bankESB.

Bongiovanni joined bankESB in 2013 as loan specialist/underwriter and was promoted to senior loan specialist and underwriter in 2020. She is responsible for underwriting and approving loans, mentoring and training new underwriters, and monitoring construction loans through the disbursement phase at Hometown Mortgage. She has 26 years of experience in the banking industry, and prior to bankESB, she was employed by Park West Bank and Trust and CitiFinancial. She holds an associate degree in business administration from Holyoke Community College.

Bunger joined bankESB in 2018 as disclosure desk specialist/closer. As closing and post-closing officer, she is responsible for managing the daily operations of the residential lending closing and post-closing/funding department at Hometown Mortgage. Before joining bankESB, she was employed by Dwyer & Sanderson as a real-estate paralegal, at Florence Bank as a loan closer, and at Greenfield Savings Bank as a post-closing quality-control specialist. She holds a bachelor’s degree in legal studies from Elms College and a lending diploma from the Center for Financial Training and is currently working toward a supervisor diploma and real-estate lending diploma, both from the Center for Financial Training. She is also a member of the Northampton St. Patrick’s Assoc.

Fleury joined bankESB in 2013 as loan processor and was promoted to mortgage systems administrator and then secondary/post-closing manager. In his new role as secondary and system support officer, he is responsible for supporting the secondary market and all lending software at Hometown Mortgage. Fleury holds an associate degree in business administration from Holyoke Community College and is the president of the International Assoc. of Approved Basketball Officials Board 28.

Kinney joined bankESB in 2017 as a teller and most recently held the title of teller supervisor. In her role as assistant branch manager, she is responsible for assisting with overall branch management of bankESB’s Amherst office, as well as applications for consumer and home-equity loans, as well as the employee-hiring process. She holds a certificate in human resources from the Center for Financial Training.

Daily News

SPRINGFIELD — The board of directors of Martin Luther King Jr. Family Services has elected attorney Rose Colon as vice president.

“We are thrilled to have Rose move into the role of vice president. With her legal background and many years of service in the Springfield area, she will continue to support our mission in being keepers of the dream,” board President Aieshya Jackson said.

Colon practices in the Probate & Family courts of Western Mass. for the Massachusetts Department of Revenue. Prior to that role, she was the first Latina assistant district attorney in Berkshire County. She is also an adjunct professor at Bay Path University in its Legal Studies & Criminal Justice Department.

Colon earned a bachelor’s degree in legal studies from Bay Path University in Longmeadow and her juris doctorate from Western New England University School of Law.

Daily News

AMHERST — Locally made gifts by more than 40 artists and makers will be the main attraction at the second annual Holiday Arts Market, to be held at the Mill District General Store and Local Art Gallery on Saturday, Nov. 12 from noon to 4 p.m. in North Amherst.

“This will be fun for everyone, with even more exhibitors than last year. We’ve got a really diverse group of area artisans attending, showing locally crafted items including jewelry, pottery, candles, and cards,” Mill District Director of Placemaking Hannah Rechtschaffen said. “They’ll be presenting outdoors under tents, and our retail stores will be welcoming customers inside as well.”

Shoppers will be able to enjoy their choice of cold-combating drinks at a complimentary hot-beverage bar, where mulled cider, coffee, teas, and hot chocolate will be offered. In addition, Provisions Mill District will be offering a spectrum of wine, beer, and specialty food tastings at its 11th annual Holiday Open House, running concurrently.

“We love showcasing our favorite producers,” said Kelley Jewel, director of Business Development for Provisions. “It’ll be a real tasting extravaganza, and holding it alongside the Holiday Arts Market this year is going to be a hoot.” Jewell added that the planned tastings will include wines from well off the beaten path, including the country of Georgia, plus handmade raw-milk cheeses from Parish Hill Creamery in Vermont. The cheesemaker’s representatives will attend in person to talk about their products.

“The Holiday Arts Market always brings in new visitors who might be stopping into the Mill District for the first time,” said Andrea Marion, owner of clothing store the Closet, which specializes in new-to-you fashion. “Once a customer experiences the District, we tend to see them coming back time and again.”

A repeat of 2021’s popular interactive art-supply swap will be another focal point. All attendees are encouraged to bring in their unused art supplies, including paints, brushes, pencils, markers, and more for the open exchange table. In turn, they may take home any items that meet their creative needs.

“Winter is coming, and with it, more indoor time to try out some new-to-you art supplies,” said Shannon Borrell, store conductor for the Mill District General Store and Local Art Gallery.

A rain date has been set for the next day, Sunday, Nov. 13, also from noon to 4 p.m.

Daily News

HOLYOKE — MiraVista Behavioral Health Center will hold a virtual hiring event on Monday, Nov. 7 for registered nurses (RNs) and licensed practical nurses (LPNs), full- and part-time as well as per diem, who are interested in contributing their talent and expertise to supporting individuals with a mental-health and/or substance-use diagnosis.

Competitive compensation based on education and years of experience is being offered, as well as a comprehensive benefits package and a variety of hiring bonuses up to $15,000. Details to reserve an interview time can be found on a number of social-media platforms, including Facebook and LinkedIn, as well as MiraVista Behavioral Health Center’s website, www.miravistabhc.care.

According to Alicia Morel, MiraVista’s Talent Acquisition specialist, “candidates continue to appreciate organizations that work hard to improve the recruiting process and deliver a convenient, well-informed experience they expect. Virtual events are an easy way to reach that goal as they eliminate the obstacle of geography. Candidates can join from anywhere and everywhere they are with a click of a button. It is all about making the process easier for those who are interviewing MiraVista as much as we are interviewing them. It’s a convenient platform for candidates. We know how busy our lives can be. Meeting candidates where they are is an incredibly important element of our recruitment efforts.”

MiraVista’s 101-bed facility, which offers inpatient psychiatric and substance-use treatment for adults and adolescents, as well as outpatient recovery services for adults, opened in April 2021 and currently has a workforce of more than 340 employees.

“Nurses in behavioral health work at making patients feel good about receiving care for their mental illness and normalize what they are going through in receiving such care,” said Erica Trudell, MiraVista’s director of Nursing for Inpatient Behavioral Health Services and Education. “It is no different from inpatient care for any other serious medical condition that will not improve on its own, and it is routinely multi-faceted care involving education about lifestyle, medication, and therapy.”

Successful candidates sought for direct care to patients and also support to families, as part of a multi-disciplinary treatment team, will have among their qualifications: a valid RN or LPN license in Massachusetts; a valid CPR certification; and knowledge of behavioral-health and substance-use treatment modalities.

Interviews with on-the-spot offer details will take place from 8 to 10 a.m. for the Adult Inpatient Psychiatric Unit, 11 a.m. to 1 p.m. for the Adolescent Inpatient Psychiatric Unit, and 2 to 4 p.m. for Acute Treatment Services/Clinical Stabilization Services (detox experiences preferred).

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SPRINGFIELD — U.S. Rep. Richard Neal, chair of the House Committee on Ways and Means, celebrated the recent announcement by the Baker-Polito administration and the MassCyberCenter at the MassTech Collaborative regarding a new initiative to promote the development of a diverse cybersecurity workforce and improve local cyber resiliency in the Commonwealth that will bring $1,462,995 to Springfield.

This funding will allow Springfield Technical Community College (STCC) to establish a security operation center, or SOC, at Springfield Union Station that will provide threat monitoring and other cybersecurity services for Commonwealth municipalities and small business/nonprofit customers. The funds will also establish a cyber range, a new testing lab to mirror real-world IT environments to provide hands-on training opportunities available to local companies, universities, and other cyber-focused organizations.

Neal was joined on Monday at Springfield Union Station by Springfield Mayor Domenic Sarno, Springfield Redevelopment Authority Executive Director Amanda Pham, STCC President John Cook, CyberTrust Massachusetts CEO Pete Sherlock, MassCyberCenter Director Stephanie Helm, and local leaders to celebrate the award.

“Springfield Union Station is a world-class transportation hub that will now be home to a world-class cybersecurity-training and security-management center,” Neal said. “The Baker-Polito administration has worked hand in hand with the city of Springfield, the STCC team, and my office to make this a reality.”

Sarno added that “this $1.5 million investment to STCC for this transformative and dynamic Cybersecurity Center of Excellence at our historic Union Station will support the state’s workforce-development objectives around cybersecurity with promoting diversity and supporting that good four-letter word, jobs.”

The facility will be overseen by a steering committee of public, private, and academic stakeholders, which will include the Springfield Redevelopment Authority (SRA), which owns Union Station.

“Union Station is uniquely positioned to accommodate the Cyber Center as it serves as the region’s intermodal transportation center at the crossroads of New England providing rail and bus service to our area’s diverse population,” Phan said. “We thank the Baker-Polito administration and MassCyberCenter for the award and designation as a Cybersecurity Center of Excellence and congratulate STCC on this milestone. These funds, coupled with the city of Springfield’s commitment of $500,000, will allow for the advancement of design and construction of this transformative center.”

STCC is the lead entity developing both a cyber range and SOC within the Union Station complex, serving Western Mass. and beyond. STCC will staff and operate the facility in partnership with a consortia of area higher-education institutions (Bay Path University, UMass Amherst, Western New England University, Elms College, and Springfield College), each of which bring a range of undergraduate certificate and degree programs in IT/security, cybersecurity, computer science and programming, digital forensics, and criminal justice. Another facility will be based at Bridgewater State University.

The grant to STCC will cover renovation and construction of the Union Station space, which is estimated to open during the first half of 2024, based on the initial timeline provided. The proposed facility will include a classroom and a conference room for up to 60 people, able to accommodate cyber-related events and to serve as a space for collaboration, in addition to separate classroom space, workstations for use by academic partners, offices for facility staff, a tech-support area, a kitchen, and storage.

As part of a site-based service arrangement, STCC will provide administrative oversight for the facility, including all HR for employees and hiring of key personnel, plus the establishment of electronic-systems management.

“This first-of-its-kind collaboration among business, higher ed, and government through CyberTrust Massachusetts could transform our cyber education and training, growing our workforce and creating new opportunities statewide, while helping to make our communities more cyber resilient,” Sherlock said.

Cook said the award will be “transformative for our region and higher education. As one of the most pervasive liabilities for our businesses and communities, these funds ensure a regional center that will be a nexus for the cyber workforce with hands-on learning, in addition to establishing a resource for protecting our community partners against cybersecurity threats.”

Helm sees these initial investments as critical for building out a plan for a “cyber-resilient Massachusetts,” adding that “the key word is ‘resilient,’ as no organization is successful 100% of the time when it comes to defending against cyber attacks. With the new monitoring capabilities, organizations can increase awareness, detect intrusions faster, and respond more quickly to an incident.”

Daily News

HOLYOKE — For the second year in a row, Holyoke Community College (HCC) has been named one of the top women-led businesses in Massachusetts by Boston Globe Magazine and the Women’s Edge, formerly the Commonwealth Institute, a nonprofit that supports top female executives.

“They run healthcare companies, universities and colleges, financial institutions, nonprofits, construction firms and more — they’re the women power players of the Bay State,” says the introduction to the 22nd annual Top 100 list. “Responsible for thousands of employees and billions in revenue, the women featured here drive the Massachusetts economy. Taken together, the 100 companies on this list represent a total revenue and operating budget of $75.9 billion.”

Daily News

SPRINGFIELD — Representatives from PeoplesBank visited the Gray House to present the agency with a donation to cover the cost of replacement doors and frames that were damaged last May during a robbery.

“We couldn’t be more thankful for the generous support of PeoplesBank,” Gray House Executive Director Kristen McClintock said. “The break-in we experienced in May was devastating. Not only did our agency lose critical supplies — such as food, infant formula, and diapers — that we distribute to our neighbors in need at no cost, but we were left with substantial property damage. After learning of the unexpected expense to replace the damaged doors and frames, PeoplesBank immediately stepped up and offered to cover the associated costs.”

PeoplesBank has supported 331 different nonprofits and charitable organizations and donated $10,736,943 in the past decade. Furthermore, its employees collectively volunteer an average of 10,000 hours per year, illustrating the bank’s commitment to service within the community.

While the robbery was distressing, McClintock chooses to focus on the outpouring of love and support received from clients, volunteers, and community partners like PeoplesBank. “I take great comfort in knowing that we live in a community that truly cares — where neighbors help neighbors, and where ‘corporate responsibility’ is more than just a catchphrase, but rather a genuine way of doing business.”

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BOSTON — Last week, state Sen. John Velis joined a bipartisan group of 30 Massachusetts state senators and 76 state representatives on a letter to the Massachusetts Department of Public Utilities (DPU) expressing concern about the energy-rate increases slated to impact residents this winter. The letter to DPU Chair Matthew Nelson urges DPU to protect residents of the Commonwealth from these rate increases.

“The number-one issue I hear from constituents is that costs are too high, and these expected energy-rate increases are only going to make matters worse,” Velis said. “Folks should not have to decide between keeping their house warm and putting food on their table, and we’re urging the DPU to do everything in their power to prevent those enormous energy rate hikes from the utility companies. Simply put, we need to do more to help residents this winter, and I am committed to doing whatever I can to make that assistance happen.”

The Massachusetts Department of Energy Resources predicts that the coming winter will be colder than last year’s, while the cost of heating may increase by up to 54.6% for electric customers and 28.6% for natural gas. Utility providers largely blame global factors such as the Russian invasion of Ukraine, supply-chain disruptions, and inflation. Legislators believe the DPU can do more to tamp down these rate increases and their effects on consumers.

“The people of the Commonwealth have yet to recover from the COVID-19 pandemic,” state Rep. Orlando Ramos said. “Eversource’s proposed rate increase would disproportionally impact the most vulnerable. Meanwhile, Eversource reported profits of more than $1.2 billion for 2021. That is an increase of about $15.3 million (1.3%) from the record profits the company reported in 2020, and an increase of $311.4 million (34.3%) from the profits it reported in 2019.”

In their letter to the DPU, signatories note that “proposed rate increases of this magnitude — during the winter season — would disproportionally impact the Commonwealth’s most vulnerable. Moreover, protecting our residents from the cold is not just an affordability and equity concern; it is also a public-safety issue. As the oversight agency tasked with prioritizing safety, affordability, and equity with regard to energy rates, we ask that DPU do just that and protect Massachusetts residents from these drastic rate increases this winter season.”

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SPRINGFIELD — Pioneer Valley Planning Commission (PVPC) Chair Walter Gunn announced the completion of a new five-year contract with Executive Director Kimberly Robinson, who has led the PVPC — the state-designated regional planning agency for Hampden and Hampshire counties — since October 2019.

“As the commission’s governing body, we have been impressed with Kim’s remarkable ability to navigate through unprecedented challenges to our operations over her initial tenure,” said Gunn, who represents Longmeadow on the commission. “As we know, our staff now conducts business in a manner vastly different from years past. And yet, by all accounts, the job is getting done day in, day out. Of course, it should not go unsaid that this success is surely a testament to each and every PVPC staff member who has stepped up to ensure Kim’s first years here have advanced the important work with which the agency is tasked in pursuit of a better Valley.”

Robinson came to the PVPC after serving as executive director of the Truckee Meadows Regional Planning Agency in Greater Reno, Nev. for more than seven years. Additionally, she has held leadership positions for Washoe County, also of Greater Reno, as well as the city of Detroit.

“It is a tremendous privilege to lead such a capable team of public servants dedicated to making the 43 communities of Hampden and Hampshire counties more resilient, sustainable, equitable, and prosperous, and I am so pleased to have the opportunity to continue in this important regional role for the next five years,” Robinson said. “Together, we will continue to use smart planning and investments in the realms of transportation, environmental protection, clean energy, housing, community and economic development, and so much more to make life better for each and every resident and visitor of our Valley.”

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NORTH ADAMS — The North Adams Chamber of Commerce announced the first citywide LumiNAMA holiday lights initiative to run from Nov. 23 to Jan. 1. LumiNAMA is intended to brighten up the city, give residents and visitors a memorable experience, and encourage foot traffic during the holiday season.

All businesses, not just downtown businesses, in North Adams are encouraged to create a window display and illuminate their windows with holiday lights from 4 to 8 p.m. daily, coinciding with the city’s tree-lighting ceremony on the evening of Nov. 23.

“We believe businesses doing something as simple as hanging up some holiday lights will make shopping downtown for North Adams residents a little extra special this holiday season,” chamber President Glenn Maloney said.

The LumiNAMA downtown holiday lights route will run along Marshall, Holden, Main, and Eagle streets, and Route 2 between Big Y and behind 85 Main St. Many downtown businesses have already committed to participating in the initiative, including MASS MoCA, MCLA, and Gallery 51. The city of North Adams will also assist in installing lights along Route 2.

Additionally, the chamber is connecting commercial real-estate owners with local artists and community groups to activate unoccupied storefronts.

Businesses interested in participating in LumiNAMA are encouraged to register their display by Nov. 18 at nachamber.org/luminama. Those who register will be considered for the following awards: Brightest Lights, Best Window Display, and Best Art Installation. Voting begins on Nov. 23 and ends on Dec. 14. Winners will be announced on Dec. 16.

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SPRINGFIELD — Together with Urban League of Springfield Inc. President and CEO Henry Thomas III, U.S. Rep. Richard Neal, chair of the House Committee on Ways and Means, announced a $450,000 earmark for the Urban League’s Camp Atwater located on Lake Lashaway in North Brookfield.

The allocation was made possible through congressional directed spending from the departments of Housing and Urban Development. Neal included funding for this project in the FY 2022 spending bill that was signed into law earlier this year.

“Right here in the First Congressional District of Massachusetts, we are so lucky to have Camp Atwater, the oldest African-American camp in the country and the only camp listed on the National Register of Historic Places,” Neal said. “Under the leadership of Henry Thomas, the camp continues to grow and fulfill its mission of providing a safe space for our youth to grow academically and socially. I look forward to seeing the transformation of Camp Atwater with these funds.”

As Camp Atwater looks toward its second century of service to the community, the Urban League of Springfield will put these funds toward its capital and endowment campaign that seeks to modernize and revitalize the camp’s physical facilities and grounds. Long-term, the campaign will enable Camp Atwater to expand the number of youths served each year and be open year-round. Short-term, the project will provide significant upgrades to key camp buildings, including the camper cabins, bathhouse, infirmary building, and staff accommodations.

“Thank you to our Congressman Richie Neal for bringing home these funds to support the development of our youth in Springfield and beyond,” Thomas said. “This earmark will go a long way in ensuring that Camp Atwater can continue to provide programs for young men and women for generations to come. Since its founding in 1921, Camp Atwater has served nearly 60,000 youth. We look forward to continuing to serve many, many more.”

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PHILADELPHIA — Comcast announced that Xfinity Mobile, one of the fastest-growing mobile services in the country, has surpassed 5 million customer lines in five years. Xfinity Mobile is one of the top-rated providers for customer satisfaction and value, according to the American Customer Satisfaction Index, and, according to the company, is beating major mobile carriers on price and delivering the fastest overall mobile service in its footprint.

“We set out to build a different kind of mobile service designed for the way people use their phones today, with the internet at the center of the experience. Our goal is simple — keep our internet customers happy with a mobile service that offers incredible value, attract new customers who want a great connectivity experience inside and away from the home, and build a profitable business that has a long runway for growth,” said Dave Watson, CEO of Comcast Cable. “We couldn’t be prouder of the exceptional mobile service we built with Xfinity Mobile and the impact it has had today with 5 million customer lines and counting.”

Business Talk Podcast Special Coverage

We are excited to announce that BusinessWest has launched a new podcast series, BusinessTalk. Each episode will feature in-depth interviews and discussions with local industry leaders, providing thoughtful perspectives on the Western Massachuetts economy and the many business ventures that keep it running during these challenging times.

Go HERE to view all episodes

Episode 134: October 31, 2022

George Interviews serial entrepreneur Peter Rosskothen

Peter Rosskothen

Serial entrepreneur Peter Rosskothen has seen just about everything there is to see in business over the past four decades. But he admits that the past few years have been something altogether different. They have changed the way business is done, and these changes are likely permanent. These are just some of his observations in a hard-hitting discussion with BusinessWest editor George O’Brien on the next installment of BusinessTalk, a podcast presented by BusinessWest in partnership with Living Local and sponsored by PeoplesBank.

 

Sponsored by:

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Event Galleries Healthcare Heroes Special Coverage

View the Gallery from the Oct. 27 Event

Watch the Oct. 27 Event Here

Show starts at 1:1:38

Healthcare Heroes Class of 2022

Overall, everyone who was nominated this year is a hero, but in the minds of our judges — the editors and management at BusinessWest — eight of these stories stood out among the others. The Healthcare Heroes for 2022 are (click on the names to read their stories):

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Daily News

EAST LONGMEADOW — Excel Dryer Inc., manufacturer of the XLERATOR hand dryer, announced that Timothy Bates has joined its growing team as senior director of Operations. He has more than 35 years of industry experience and has spent nearly 25 years in a senior management role.

“Tim brings with him great leadership experience as he makes his transition to Excel Dryer,” said William Gagnon, vice president of Sales and Marketing at Excel Dryer. “We are thrilled to have him join the team and are looking forward to collaborating on ways to build future successes.”

Bates is a graduate of the University of Massachusetts with a degree in industrial engineering. Since starting his career as an industrial engineer, he has held various positions, each with increased responsibilities, including positions such as program manager, director of operations, and general manager/vice president at organizations like Kaman Aerospace Corp. and TigHITCO. At Excel Dryer, Bates will oversee manufacturing and warehouse operations, ensuring the facility is running in a safe, efficient, and profitable manner.

“I am ready to hit the ground running and am already impressed with how efficiently Excel Dryer operates,” Bates said. “I look forward to getting to know the systems in place and working to improve quality and production while ensuring the safety of our most important asset, our employees.”

Daily News

SOUTH HADLEY — U.S. Rep. Richard Neal, chair of the House Committee on Ways and Means, joined Mount Holyoke College interim President Beverly Daniel Tatum for the announcement of a $250,000 earmark for the college’s Professional and Graduate Education department.

The allocation was made possible through congressional directed spending from the departments of Labor, Health and Human Services, and Education. Neal included funding for this project in the FY 2022 spending bill that was signed into law earlier this year.

“As a former trustee at Mount Holyoke College, I have seen first-hand the innovative and collaborative work that happens on campus,” Neal said. “Not only will this program assist teachers and school support staff here in Western and Central Massachusetts, but it will also be available to those nationwide. Mount Holyoke is once again leading the way.”

The funding will support the Teaching for Our Moment program, which is aimed at addressing the growing crisis of teacher burnout in U.S. public schools. The program kicks off on Saturday, Oct. 29 with a free, day-long conference followed by a six-month professional learning and mentorship program. The programming aims to support teacher wellness and student social-emotional learning while addressing challenges in education that are leading too many teachers to leave the profession.

“The unending pressure on teachers needs to be addressed if we want to retain passionate, talented professionals in the field of education,” Tatum said. “The Teaching for Our Moment program is designed to ensure the highest levels of success for students and higher levels of job satisfaction for teachers. We appreciate Congressman Neal’s support of education in Massachusetts.”

Daily News

NORTH ADAMS — MCLA’s Division of Graduate & Continuing Education (DGCE) will host information sessions for those interested in completing a bachelor’s degree or pursuing an MBA. The 30-minute information sessions will be available in person and online in North Adams and Pittsfield.

The community is invited to the Tuesday, Nov. 1 information session at 5 p.m., online only; Tuesday, Nov. 8 at noon at 66 Allen St.in Pittsfield; or Tuesday, Nov. 29 at 5 p.m. at MCLA’s Eldridge Hall, Room 206, in North Adams, with optional remote registration available for the latter two sessions.

MCLA’s degree-completion programs are designed for adult learners seeking accelerated, non-traditional pathways to completing bachelor’s degrees. Each program uses a cohort-style learning format, in which students begin their courses of study in groups with their peers and proceed through the program together.

Each information session will provide participants with an overview of DGCE programs, including the MBA, master of education, degree-completion programs in business administration and interdisciplinary studies, and certificate programs in accounting and cybersecurity.

Completion of a bachelor’s degree includes business administration or a bachelor of arts in interdisciplinary studies. Students in the interdisciplinary program may focus on children, families, society, leadership and business, health and human services, or an individualized plan of study, created with assistance from an advisor.

Program leaders will meet with session participants to provide an overview of DGCE’s curriculum and programs, including program locations, schedules, tuition costs, financial aid, and how to apply, transfer credit, academic support, student services, and career opportunities.

The program offers classes in the evening at MCLA Pittsfield and online one night per week to accommodate students meeting the demands of work, family, and their studies. Community members interested in pursuing a graduate degree or finishing their bachelor’s degree with evening classes at MCLA’s location in Pittsfield are encouraged to attend an information session. Representatives from each program will answer questions related to academics, the application process, education timelines, and more.

Click here for a complete schedule of information sessions and registration links. Learn more about MCLA’s DGCE programming and how to apply at www.mcla.edu.

Daily News

SPRINGFIELD — More than 250 attendees gathered at the Log Cabin in Holyoke Thursday night as BusinessWest and the Healthcare News honored their sixth annual Healthcare Heroes. If you missed out on the festivities — or just want to experience the class of 2022’s inspiring stories again — a livestream of the event is available at businesswest.com/healthcareheroes.

Honorees were also profiled in the Sept. 19 issue of BusinessWest and the September/October issue of the Healthcare News, and the stories are also available at www.businesswest.com and www.healthcarenews.com.

This year’s honorees and the categories they represent are: Helen Caulton-Harris, director of Health and Human Services, city of Springfield (Lifetime Achievement); Mark Paglia, chief operating officer, MiraVista Behavioral Health Center (Administrator); Dr. Philip Glynn, director of Medical Oncology, Mercy Medical Center (Provider); Dr. Paul Pirraglia, division chief, General Medicine and Community Health, Baystate Health (Collaboration); ServiceNet’s Enrichment Center & Strive Clinic and its partners at Springfield College and UMass Amherst (Collaboration); the Addiction Consult Service at Holyoke Medical Center (Community Health); Dr. Sundeep Shukla, chief, Department of Emergency Medicine, Baystate Noble Hospital (Emerging Leader); and the Elaine Marieb Center for Nursing and Engineering Innovation (Innovation).

This year’s Healthcare Heroes program and event were presented by Baystate Health/Health New England and Elms College, and sponsored by American International College, MiraVista Behavioral Health Center, and Trinity Health Of New England/Mercy Medical Center.

Accounting and Tax Planning

Learning Exercise

By Charles Jacques

 

With the rising costs of higher education, it is even more important to effectively plan for how best to finance your future goals, regardless of what level you are at or pursuing.

Qualified tuition programs (QTPs), or 529 plans, are one possible route that not only supports you in saving for education expenses, but also allows for tax incentives as established by the Internal Revenue Service (IRS).

 

What Is a 529 Plan?

Qualified tuition programs are established and maintained by either a state or educational institution (such as college or university) and are commonly referred to as 529 plans simply because their tax rules are governed by section 529 in the IRS code.

In short, these plans allow a taxpayer to either prepay or contribute to a savings or investment account that can appreciate in value over time, similar to a traditional IRA. When money from the account is later withdrawn by the designated beneficiary, the income will be excluded from federal income, provided, however, that these funds are being used for qualified educational expenses.

Common examples of qualified educational expenses include tuition, fees, books, and even room and board at eligible educational institutions (if at least a half-time student).

Charles Jacques

Charles Jacques

“These plans allow a taxpayer to either prepay or contribute to a savings or investment account that can appreciate in value over time, similar to a traditional IRA.”

How Do I Start a 529 Plan?

These plans can be created online or with the assistance of an investment advisor. Each state offers plans, and if you already have a relationship with a brokerage firm (Edward Jones, Vanguard, Fidelity, etc.), you can also partner with your advisor to set one up. Do keep in mind that, while the distributions are excluded from federal income, tax consequences vary by state. Make sure to research the tax rules for your state before setting up the plan.

 

Are the Taxpayer Contributions Tax-deductible?

Contributions to a 529 plan are not deductible for federal tax; however, some states do allow deductions. Be sure to check your state’s rules when setting up the plan.

 

What If the Beneficiary Doesn’t Use the Money for Qualified Educational Expenses?

The intent of these plans was to provide tax incentives to fund higher education. Distributions used for non-qualified expenses are generally treated as income, and the earnings in the account will also be subject to an additional 10% penalty (with some exceptions). It’s important to verify that the intended expense qualifies before deciding to take the distribution.

 

Who Reports the Income?

When a distribution is made, form 1099-Q will be issued, with information regarding the gross distribution, earnings within the account, and the type of account it is (such as a state or private plan). The individual receiving the distribution will usually be the one reporting the income, with their name on the form.

 

Can I Make a Gift Donation to a 529 Plan?

Yes. Keep in mind, however, that the gift amount is not exempt from the annual $15,000 gift-tax exclusion limit as established by the IRS. The IRS does, however, provide an option for taxpayers who gift up to $75,000 in a single year to split that gift in five equal parts over the next five years (as if it was actually split over those five consecutive years).

For example, if a taxpayer gifted $75,000 during the year, the gifting taxpayer can elect to report $15,000 ($75,000 / 5) in year one, and $15,000 again in the next four subsequent years, thereby not exceeding the annual limit. This election can be made for each unique beneficiary plan.

 

Can I Roll Over the Account Amount to Another Plan?

Yes. Perhaps the beneficiary doesn’t plan to go to college or accrue these qualified higher-education expenses in the foreseeable future. Plan benefits may be transferred from one beneficiary to another in the same family (although the IRS has a vast definition of what constitutes family) with no adverse tax consequences, with the one caveat being that you cannot roll over more than one QTP to a single beneficiary within a 12-month period.

Qualified tuition programs are an option to help fund educational goals and may be a helpful financial strategy when navigating those various costs associated.

 

Charles Jacques, staff accountant at Melanson, specializes in commercial tax returns and planning.

Accounting and Tax Planning

Million-dollar Question

Anew poll of Massachusetts voters conducted by Suffolk University, the Boston Globe, NBC10 Boston, and Telemundo found that 58% of respondents support ballot Question 1, compared to 37% in opposition. Question 1, on the Massachusetts ballot on Nov. 8, would create a 4% tax on the portion of a person’s annual income above $1 million and require that the funds be spent only on transportation and public education.

“Tens of thousands of educators, workers, small-business owners, parents, faith leaders, municipal officials, drivers and transit riders, and more than 500 organizations across the state are all working together to pass Question 1 in November,” said Lillian Lanier, field director for Fair Share for Massachusetts, the leading advocacy group working to pass the ballot initiative. “We’re supporting Question 1 because we know it will help improve our schools and transportation infrastructure, and only the very rich will pay more. A few billionaires are trying to mislead voters about what Question 1 does, but our grassroots supporters are having thousands of conversations every day to combat their misinformation.”

That survey result may be concerning to the Coalition to Stop the Tax Hike Amendment, the leading collection of organizations opposed to the initiative, claiming to represent more than 25,000 small businesses, in addition to thousands of homeowners, retirees, farmers, and large employers.

“If passed, Question 1 would be one of the highest tax hikes in Massachusetts history, immediately and permanently implementing an 80% tax increase and threatening small businesses across the state,” the coalition argues. “Question 1 captures tens of thousands of small-business owners who do not make more than $1 million per year and are working hard to rebuild after the negative impacts of the pandemic. At a time when we should be helping our small businesses recover, small-business owners will instead be left reeling from a new, unprecedented financial hit.”

As written, the proposed amendment to Article 44 of the Massachusetts Constitution states that, “to provide the resources for quality public education and affordable public colleges and universities, and for the repair and maintenance of roads, bridges, and public transportation, all revenues received in accordance with this paragraph shall be expended, subject to appropriation, only for these purposes.

“In addition to the taxes on income otherwise authorized under this article, there shall be an additional tax of 4% on that portion of annual taxable income in excess of $1 million reported on any return related to those taxes.

“To ensure that this additional tax continues to apply only to the Commonwealth’s highest-income taxpayers, this $1 million income level shall be adjusted annually to reflect any increases in the cost of living by the same method used for federal income tax brackets. This paragraph shall apply to all tax years beginning on or after January 1, 2023.”

The Coalition to Stop the Tax Hike Amendment argues that Question 1 impacts the tens of thousands of small businesses across the state that file taxes as pass-through entities, noting that these small businesses file their business’ revenue as personal income, even though much of it is reinvested back into their business. The coalition notes that many of these small businesses are operating on razor-thin margins and take home very little profit, yet the proposed amendment treats their business revenue as if they are a high-earning individual, threatening their business’ viability.

“Our organization represents 4,000 small businesses across the state, with a vast majority of these businesses set up as pass-through entities,” said Jon Hurst, president of the Retailers Assoc. of Massachusetts. “Many of these organizations could see their taxes nearly double under Question 1. This constitutional amendment will devastate our local economy and threaten small businesses statewide.”

The coalition also argues that Question 1 robs the nest eggs of small-business owners who are relying on the sale of their business to fund their retirement. Unlike federal taxes on personal income, this measure treats one-time gains — such as those from selling a business, home, or farm — as regular income, pushing many retirees into the new, higher tax bracket, and nearly doubling their taxes.

Among the organizations that have united against the amendment are the Massachusetts High Tech Council, Associated Industries of Massachusetts, the Western Massachusetts Economic Development Council, the National Federation of Independent Business, the Massachusetts Fiscal Alliance, the Massachusetts Farm Bureau, the Massachusetts Retail Lumber Dealers Assoc., the Springfield Regional Chamber and many other chambers of commerce, the Alliance of Automotive Service Providers of Massachusetts, the Massachusetts Seafood Collaborative, and the Massachusetts Business Roundtable.

But Question 1 does have supporters, as the Yes on Question 1 campaign has been endorsed by 87 labor unions; 72 community organizing groups; 18 faith-based groups; more than 75 businesses; 64 city councils, select boards, and school committees; 89 local Democratic town and ward committees; and 115 other social-service and not-for-profit organizations focused on housing, education, transportation, public health, and the environment.

Supporters call the amendment an opportunity for Massachusetts to improve schools and colleges, fix roads and bridges, create jobs, and boost the economy, all without 99% of taxpayers paying a single cent more.

As a tax on personal income over $1 million, Fair Share for Massachusetts argues, business taxes would not be affected, and Question 1 doesn’t apply to any business revenues. It notes that fewer than 3% of businesses owners in Massachusetts have taxable personal income over $1 million that would be subject to Question 1, and many of them are primarily investors or shareholders, not people running a business day-to-day.

“If a business is generating more than a million dollars in personal profit for the owner, even after they deduct all their business expenses, let’s be real: it’s not a small business, and that super-rich business owner can afford to pay their fair share in taxes,” said Gerly Adrien, business director of Fair Share for Massachusetts and owner of Tipping Cow Ice Cream in Somerville and Boston.

Daily News

SPRINGFIELD — Doherty, Wallace, Pillsbury & Murphy, P.C. announced the hiring of Lisa Halbert as an attorney in the law firm’s Northampton office. Halbert joined Doherty, Wallace in July and brings more than 30 years of experience in representing clients throughout Western Mass.

Halbert has an extensive background in elder law and estate planning, estate and trust administration (including estate-tax return preparation), special-needs trusts, asset-protection planning, residential real estate, and preparation of personal and fiduciary income-tax returns. She is available to assist clients in Hampshire, Hampden, and Franklin counties.

Since 2016, Halbert has served on the board of directors for Lathrop Community located in Easthampton and Northampton, and currently serves as its secretary. She is a member of the National and Massachusetts Associations of Elder Law Attorneys, the Massachusetts Bar Assoc., the Hampshire County Bar Assoc., and the Pioneer Valley Estate Planning Council.

“We are happy to have someone of Lisa’s expertise and experience join the firm, and we look forward to her providing exceptional service to all our clients,” said Garth Janes, managing shareholder of Doherty, Wallace.

Daily News

LONGMEADOW — Bay Path University’s biennial 2022 Innovative Thinking & Entrepreneurship Lecture will take place on Thursday, Nov. 3 at the Blake Student Commons on the university’s Longmeadow campus. The doors will open for registration, networking, and refreshments from 3:45 p.m. to 4:30 p.m., followed by the lecture and Q&A, then a reception at 5:30 p.m. This is an in-person event, open to the public and handicap-accessible. Registration is required prior to the event by clicking here.

The title for this year’s lecture is “The Science of Dream Teams: How Talent Optimization Drives Engagement, Productivity, and Happiness.”

Today, the pressure to build a collaborative, productive, and happy workplace is greater than ever. For more than 60 years, companies and organizations have been using the Predictive Index (PI) to make data-driven people decisions. Using case studies, Mike Zani will provide insight on how the PI talent-optimization platform can help you build great teams (and keep them), align them to your strategy, and achieve your goals.

Once registered, participants will be sent a link for their own assessment. Zani will share the group results at the lecture.

Zani is the Wall Street Journal bestselling author of The Science of Dream Teams and CEO of the Predictive Index. A graduate of Harvard Business School, he later partnered with a fellow graduate-school classmate to form a search fund called Phoenix Strategy Investments. While there, he was introduced to the Predictive Index, an award-winning talent-optimization platform that aligns business strategy with people strategy for optimal business results. In 2014, he led an investment to purchase the Predictive Index and is now the CEO of the company. More than 10,000 clients and more than 480 partners use PI — including Nissan, Citizens Bank, Subway, Blue Cross Blue Shield, and Omni Hotels — across more than 90 countries to focus on one of their most important assets: people.

Daily News

HOLYOKE — Nayroby Rosa, director of Community Engagement and Resident Services for OneHolyoke CDC, has been appointed to the Holyoke Community College (HCC) board of trustees by Gov. Charlie Baker. Her term will expire on July 10, 2027.

An HCC alumna, Rosa graduated in 2010 with an associate degree in human services before transferring to UMass Amherst, where she earned a bachelor’s degree in child and youth services through the University Without Walls program.

Rosa, a certified nursing assistant and home health aide, got her start in human services as a personal-care attendant for Community Enterprises, assisting patients with their daily living and transportation needs. Since then, she has worked as site director and case manager for the YMCA in Springfield, home health aide for Home Health Solutions, program specialist for HAP Inc., and resident services coordinator for Beacon Residential Management. She has been employed in her current position at One Holyoke since 2018.

Daily News

CHICOPEE — Valley Opportunity Council (VOC) will host a free Trunk or Treat event for families on Thursday, Oct. 27 from 4 to 6 p.m. in the parking lot of VOC’s Chicopee location, 35 Mt. Carmel Avenue. The event is open to the community and will feature decorated trunks with treats, games, and prizes.

Families are encouraged (though not required) to wear costumes as they walk from trunk to trunk, many of them themed, to collect treats. Families who attend can also receive information about VOC programs and services.

Daily News

SPRINGFIELDBusinessWest and the Healthcare News, the business and healthcare journals covering Western Mass., will honor their sixth annual Healthcare Heroes tonight, Oct. 27 at the Log Cabin in Holyoke.

The Healthcare Heroes program was created to shed a bright light on the outstanding work being done across the broad spectrum of health and wellness services and the institutions and individuals providing that care locally.

The stories behind this year’s eight heroes reveal large quantities of energy, imagination, innovation, compassion, entrepreneurship, forward thinking, and dedication to the community. Honorees were profiled in the Sept. 19 issue of BusinessWest and the September/October issue of the Healthcare News, and the stories are also available at www.businesswest.com and www.healthcarenews.com.

This year’s honorees and the categories they represent are: Helen Caulton-Harris, director of Health and Human Services, city of Springfield (Lifetime Achievement); Mark Paglia, chief operating officer, MiraVista Behavioral Health Center (Administrator); Dr. Philip Glynn, director of Medical Oncology, Mercy Medical Center (Provider); Dr. Paul Pirraglia, division chief, General Medicine and Community Health, Baystate Health (Collaboration); ServiceNet’s Enrichment Center & Strive Clinic and its partners at Springfield College and UMass Amherst (Collaboration); the Addiction Consult Service at Holyoke Medical Center (Community Health); Dr. Sundeep Shukla, chief, Department of Emergency Medicine, Baystate Noble Hospital (Emerging Leader); and the Elaine Marieb Center for Nursing and Engineering Innovation (Innovation).

The Healthcare Heroes Gala will begin with a VIP reception at 5:30 p.m. with networking and opportunities to meet this year’s honorees. The evening will include live entertainment, butlered hors d’oeuvres, a lavish plated dinner, remarks from the honorees, and more networking opportunities. For those who cannot join us in person, we welcome you to watch the event via livestream at businesswest.com/healthcareheroes.

Healthcare Heroes is presented by Baystate Health/Health New England and Elms College, and sponsored by American International College, MiraVista Behavioral Health Center, and Trinity Health Of New England/Mercy Medical Center.

Cover Story Event Galleries Women of Impact 2022

Watch the Video from the Dec. 9 Event

This Year’s Class to Be Celebrated on Dec. 8

BusinessWest has long recognized the contributions of women within the business community and created the Women of Impact awards four years ago to further honor women who have the authority and power to move the needle in their business, are respected for accomplishments within their industries, give back to the community, and are sought out as respected advisors and mentors within their field of influence.

See the 2022 Women of Impact Digital section HERE

The eight stories below demonstrate that idea many times over. They detail not only what these women do for a living, but what they’ve done with their lives — specifically, how they’ve become innovators in their fields, leaders within the community, and, most importantly, inspirations to all those around them. The class of 2022 features:

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Special Coverage Super 60

A Tradition Returns

The Super 60, the Springfield Regional Chamber’s annual celebration of thriving companies in Western Mass., was riding high in 2019, when the program marked its 30th year.
Since then … well, you know the story. A pandemic and a wave of economic impacts not only curtailed live events in 2020 and 2021, but created anything but a festive environment for local businesses.
But the program is back this year, and chamber members are ready to celebrate success — and each other.
“It’s super exciting that we’re returning to in-person events in general, and we’re very excited to get back to Super 60,” said Diana Szynal, executive director of the Springfield Regional Chamber. “That’s an award that recognizes the success of local businesses, and it’s going to feel really good to be in person, celebrating business success.”
The Super 60 program celebrates the success of the fastest-growing privately owned businesses in the region. Businesses that rank in the top 30 of the Total Revenue and Revenue Growth categories for 2022 represent all sectors of the economy, including nonprofits, construction, insurance, finance, technology, manufacturing, healthcare, hospitality, and more. Some have been named to the Super 60 once or many times before, and some are brand-new to the list.
 They are profiled below, with the top five in each category ranked and the rest listed alphabetically.

The Super 60 Luncheon

The annual Super 60 luncheon will be held on Thursday, Nov. 10 from 11:30 a.m. to 1:30 p.m. at the MassMutual Center in Springfield. The keynote speaker will be Myke Connolly, the serial entrepreneur behind the successful marketing venture known as Stand Out Truck.

Szybnal said she first connected with Connolly when she was leading the Franklin County Chamber of Commerce and noticed the breadth of his activities in Western Mass.

“I was fascinated by his story, his energy, and his presence on social media and locally, and I thought he would be perfect to talk to all of us about his success,” she told BusinessWest. “And what better time than when we’re celebrating local success stories?”

The cost to attend the Super 60 luncheon is $60 for members and $75 for general admission, and reserved tables of eight or 10 are available. Visit myonlinechamber.chambermaster.com/eventregistration/register/6186 to sign up for what promises to be an inspiring afternoon.

TOTAL REVENUE

1. Fontaine Brothers Inc.
2. Whalley Computer Associates Inc.
3. Marcotte Ford Sales Inc.
4. Tighe & Bond
5. Springfield Automotive Partners LLC
American Environmental Inc.
Andrew Associates
Appleton Corp.
Axia Group Insurance Services Inc.
Baltazar Contractors
Bart Truck Equipment LLC
Baystate Blasting Inc.
Baystate Crushing and Recycling Inc.
Chicopee Industrial Contractors Inc.
City Enterprise Inc.
The Dowd Agencies LLC
E.F. Corcoran Plumbing & Heating Co. Inc.
Freedom Credit Union
Hogan Technology Inc.
Keiter Corp.
Knight Machine Tool Co. Inc.
L & C Prescriptions Inc.
M. Jags Inc.
Market Mentors LLC
Maybury Associates Inc.
Paragus Strategic IT
Pioneer Valley Financial Group LLC
Sanderson MacLeod Inc.
Springfield Hockey LLC
V & F Auto

REVENUE GROWTH

1. Vanished Valley Inc.
2. Monty’s Motorsport LLC
3. Campora Construction Co Inc.
4. City Enterprise Inc.
5. Fontaine Brothers Inc.
Axia Group Insurance Services Inc.
Bart Truck Equipment LLC
Baystate Blasting Inc.
Baystate Crushing and Recycling Inc.
Chicopee Industrial Contractors Inc.
The Dowd Agencies LLC
Embracing The Creative Child LLC
FIT Staffing
Keiter Corp.
Knight Machine Tool Co. Inc.
L & C Prescriptions Inc.
L & L Property Service LLC
Ludlow Eye Care P.C.
M. Jags Inc.
The Markens Group
Market Mentors LLC
Maybury Associates Inc.
Northeast Security Solutions Inc.
Pioneer Valley Financial Group LLC
Sanderson MacLeod Inc.
Seaboard Drilling Inc.
Springfield Automotive Partners LLC
Springfield Hockey LLC
Tavares and Branco Enterprises Inc.
V & F Auto

Total REVENUE

1. Fontaine Brothers Inc.
510 Cottage St., Springfield, MA 01104
(413) 781-2020
www.fontainebros.com
David Fontaine Sr., President
Fontaine Brothers offers services such as general contracting, with a focus on K-12 schools, higher education, commercial properties, historical renovations, municipal work, and green buildings, as well as construction management. The firm has been family-owned and operated for 89 years.

2. Whalley Computer Associates Inc.
One Whalley Way, Southwick, MA 01077
(413) 596-4200
www.wca.com
Michael Sheil, President
Whalley Computer Associates offers data-center services, cloud backup, managed services, training, desktop services, network services, and staff-augmentation services. The company focuses its work in the corporate, finance, healthcare, K-12, higher education, retail, and SMB industries.

3. Marcotte Ford Sales Inc.
1025 Main St., Holyoke, MA 01040
(413) 650-9041
www.marcotteford.com
Mike Marcotte, President
Marcotte Ford Sales is a car dealership selling and financing new and used cars, trucks, and SUVs. The dealership also offers a wide range of parts and services, such as tires, brakes, oil changes, repairs, and alignment checks.

4. Tighe & Bond
53 Southampton Road, Westfield, MA 01085
(413) 562-1600
www.tighebond.com
Robert Belitz, President and CEO
Tighe & Bond offers engineering, design, planning, and environmental-consulting services, with focuses in building, transportation, water and wastewater engineering, coastal and waterfront solutions, environmental consulting, GIS and asset management, landscape architecture and urban design, civil engineering, and site planning.

5. Springfield Automotive Partners LLC
295 Burnett Road, Chicopee, MA 01020
(413) 624-4100
www.mbspringfield.com
Peter and Michelle Wirth, owners
Springfield Automotive Partners is the parent company of Mercedes-Benz of Springfield. With a showroom in Chicopee, the dealership sells new and used cars, as well as financing and buying back cars. The location offers service, parts, and tires for all maintenance needs, and provides roadside assistance and vehicle inspections.

American Environmental Inc.
18 Canal St., Holyoke, MA 01040
(413) 322-7190
www.amerenviro.com
Charles Hughes, President
American Environmental is a family-owned business providing services like asbestos abatement, structural demolition, boiler removal, commercial lead abatement, concrete cutting, floor preparation, interior demolition, water-jet blasting, roll-off service, and shot blasting. It has worked with property managers, schools, universities, hospitals, churches, stores, industrial sites, and public facilities.

Andrew Associates
6 Pearson Way, Enfield, CT 06082
(860) 253-0000
www.andrewdm.com
Tina Bazarian, Owner and CFO;
Graeme Bazarian, President
Andrew Associates is a printing and mailing service that makes signage and graphics for businesses, nonprofits, and government, with services including bindery, kitting, insertion, and postal presort. It also specializes in data security and analysis to better target viewers.

Appleton Corp.
800 Kelly Way, Holyoke, MA 01040
(413) 536-8048
www.appletoncorporation.com
Matt Flink, President
Appleton Corp., a division of the O’Connell Companies, provides property, facilities, and asset-management services, along with accounting and financial services, to managers and owners of commercial and residential properties across New England.

Axia Group Insurance Services Inc.
84 Myron St., Suite A, West Springfield, MA 01089
(413) 788-9000
www.axiagroup.net
Michael long, CEO
Axia Group Insurance Services is an independent insurance agency that provides personal lines of insurance, business insurance, and employee benefits, as well as group insurance plans. It represents numerous insurance companies, such as Liberty Mutual, MAPFRE, MassMutual, and Progressive.

Baltazar Contractors
83 Carmelinas Circle, Ludlow, MA 01056
(413) 583-6160
www.baltazarcontractors.com
Paulo Baltazar, President
Baltazar Contractors is a heavy civil construction company with services in utility construction, roadway construction, site work and development, culvert/bridge construction, earth support and shoring, and trenchless technology. It was started 29 years ago and has remained family-owned.

Bart Truck Equipment LLC
358 River St., West Springfield, MA 01089
(413) 737-2766
www.barttruckllc.com
James DiClementi, President
Bart Truck Equipment is a heavy-duty parts and trucking service company, offering different bodies (dump, platform, utility/service), snow plows and other winter removal equipment, truck-mounted generators, hook lifts and roll-offs, and more. It also custom-builds and fabricates parts for clients. It serves contractors, landscapers, fleets, municipalities, utility companies, and homeowners.

Baystate Blasting Inc.
36 Carmelinas Circle, Ludlow, MA 01056
(413) 583-4440
www.baystateblasting.com
Dinis Baltazar, President and CEO
Baystate Blasting offers services in ledge and rock removal, rock blasting, and rock crushing. It performs large and small construction-site preparation, road and highway work, line drilling and trench work, quarry shots, and residential work such as foundations and inground pools. It is federally licensed as both a dealer and user of explosive materials.

Baystate Crushing and Recycling Inc.
83 Carmelinas Circle, Ludlow, MA 01056
(413) 583-7856
Dinis Baltazar, President and CEO
Baystate Crushing and Recycling is a family-owned drilling and blasting firm that provides a full range of rock-blasting and rock-crushing services, including site work, heavy highway construction, residential work, quarry, and portable crushing and recycling. A federally licensed dealer of explosives, it offers rental of individual magazines and is a sister company to Baystate Blasting Inc.

Chicopee Industrial Contractors Inc.
107 North Chicopee St, Chicopee, MA 01020
(413) 538-7279
www.chicopeeindustrial.com
Carol Campbell, President and CEO
Chicopee Industrial Contractors is a woman-owned industrial contracting firm that specializes in rigging, heavy lifting, machinery moving, machine installation, millwrighting, machine repair, heavy hauling, plant relocations, concrete pads, foundations, and structural steel installations. It is celebrating its 30th year in business.

City Enterprise Inc.
52-60 Berkshire Ave., Springfield, MA 01109
(413) 726-9549
www.cityenterpriseinc.com
Wonderlyn Murphy, President and CEO
City Enterprise is a minority- and woman-owned design, build, and renovation construction firm specializing in government, municipal, and commercial projects. It has performed work on the Springfield Armory, various UMass locations, the Northampton VA Medical Center, and the Donohue Federal Courthouse. This is its eighth consecutive year on the Super 60 list.

The Dowd Agencies LLC
14 Bobala Road, Holyoke, MA 01040
(413) 538-7444
www.dowd.com
John Dowd Jr., President and CEO
The Dowd Agencies is an insurance agency that provides personal (automotive, renters, home, and condominium) and business (liability, commercial auto, liability, and more) insurance, as well as employee benefits. It also offers group packages for personal and business plans. The Dowd Agencies has been family-owned since 1865, welcoming its fifth generation in 2019.

E.F. Corcoran Plumbing & Heating Co. Inc.
5 Rose Place, Springfield, MA 01104
(413) 732-1462
www.efcorcoran.com
Brian Toomey, President
E.F. Corcoran Plumbing & Heating is a full-service plumbing and HVAC contractor, offering 24-hour plumbing services, HVAC installation, gas piping, boilers, heat recovery, and more. It serves the commercial, industrial, medical, and institutional industries and has performed work for Baystate Noble Hospital, Springfield College, UMass, Mercy Medical Center, and Stop & Shop.

Freedom Credit Union
1976 Main St., Springfield, MA 01103
(413) 739-6961
www.freedom.coop
Glenn Welch, President and CEO
Freedom Credit Union is a credit union that offers banking and loan services to businesses, the cannabis industry, and individuals. It also offers insurance plans for individuals and an investment-services division. The institution is celebrating its centennial in 2022.

Hogan Technology Inc.
81 East St., Easthampton, MA 01027
(413) 585-9950
www.teamhogan.com
Sean Hogan, President
Since 1986, Hogan Technology has offered a range of technology services to businesses, which now include audio-visual installation, cable installation, digital signage, and network infrastructure installation. Now run by Sean and his brother Andy, Hogan offers business clients value-added benefits including a trained team of certified installation and support professionals.

Keiter Corp.
35 Main St., Florence, MA 01062
(413) 586-8600
www.keiter.com
Scott Keiter, President
Keiter Corp. is a construction-services company working with clients on residential, commercial, industrial, and institutional projects of all sizes. The firm is divided into four divisions: Keiter Builders, Keiter Homes, Hatfield Construction, and Keiter Properties. The company has performed work for Amherst College, Bacon Wilson in Northampton, Smith College, Mount Holyoke College, and Look Park.

Knight Machine Tool Co. Inc.
1 Industrial Dr., South Hadley, MA 01075
(413) 532-2507
www.knightmachine.net
Gary O’Brien, President
Knight Machine Tool Co. Inc. specializes in machine and inspection equipment, such as head lathes, grinders, drill presses, calipers, and gages. It also offers turning, milling, round and flat lapping, EDM wire cutting, wet surface grinding, assembly, plating, and more. The company is ITAR-registered and ISO-certified.

L & C Prescriptions Inc.
155 Brookdale Dr., Springfield, MA 01104
(413) 781-2996
www.medibubble.com
Dr. Kara James, President
L & C Prescriptions, the parent company for Louis & Clark Pharmacy, provides medication solutions to individuals, healthcare providers, and assisted-living, independent-living, and memory-care communities, and offers online prescription refills, MediBubble pre-packaged pills, blister packs to manage daily medications, vial synchronization, consultations with registered pharmacists, and a delivery service.

M. Jags Inc.
197 Main St., Agawam, MA 01001
(413) 781-4352
www.taplinyardpumpandpower.com
Martin Jagodowski, President
M. Jags, also known as Taplin Yard, Pump and Power Equipment, is a supplier of water pumps, water conditioners, pump-repair services, and yard and garden power equipment. It offers new and used parts and services for repairs, as well as financing options and a parts finder on its website.

Market Mentors LLC
155 Brookdale Dr.,
Springfield, MA 01104
(413) 787-1133
www.marketmentors.com
Michelle Abdow, President
Market Mentors helps other businesses with marketing, advertising, public relations, graphic design, and website design. It serves the automotive, educational, energy, banking and finance, healthcare, insurance, industrial and manufacturing, legal, nonprofit, retail, political, services, sports, and entertainment sectors, and has worked with multiple companies on the Super 60 list, like the Dowd Agencies and Freedom Credit Union.

Maybury Associates Inc.
90 Denslow Road,
East Longmeadow, MA 01028
(888) 629-2879
www.maybury.com
John Maybury, President and CEO
Maybury Associates is a material-handling equipment company that provides parts and services, warehouse design, rentals, and products for sale to businesses big and small. It offers forklifts, cleaning equipment (sweepers, scrubbers, industrial and commercial vacuums, etc.), racking, conveyors, dock equipment, modular office construction materials, and more, and has been awarded with the MHEDA Most Valuable Partner award 12 years running.

Paragus Strategic IT
112 Russell St., Hadley, MA 01035
(413) 587-2666
www.paragusit.com
Delcie Bean IV, CEO
Paragus Strategic IT is an technology provider for small to medium-sized businesses in Western and Central Mass., offering both outsourced and co-managed IT experiences, allowing the client to choose what their preferred IT management looks like. Paragus serves the legal, manufacturing, medical and dental, cannabis, veterinary, insurance, and nonprofit sectors, among others.

Pioneer Valley Financial Group LLC
535 East St., Ludlow, MA 01056
(413) 589-1500
www.pvfinancial.com
Charles Meyers, Edward Sokolowski, and Joseph Leonczyk, Founding Partners
Pioneer Valley Financial Group is a financial-planning service, offering services in retirement planning, business planning, asset growth, college funding, estate planning, tax planning, and risk management. It serves retirees, professionals, service members, young adults, and small and medium-sized businesses.

Sanderson MacLeod Inc.
1199 South Main St., Palmer, MA 01069
(866) 522-3481
www.sandersonmacleod.com
Mark Borsari, President and CEO
Sanderson MacLeod innovates, manufactures, and sources wire brushes, stylets, and assemblies. It serves the medical, cosmetic, firearms, and OEM industries. The company invented the twisted-wire mascara brush, the ZTip, and multiple other patented designs.

Springfield Hockey LLC
1 Monarch Place, Springfield, MA 02110
(413) 746-4100
www.springfieldthunderbirds.com
Nathan Costa, President
Springfield Hockey LLC, better known as the Springfield Thunderbirds, is the local affiliate of the St. Louis Blues and and the American Hockey League’s 2021-22 Eastern Conference Champion. The team gives back to the community in multiple ways, like the Thunderbirds Foundation, Stick to Reading school programs, Hometown Salute, Frontline Fridays, and more.

V & F Auto
443 Springfield St., Agawam, MA 01001
(413) 789-2181
www.vfauto.com
Frank Palange, President
V & F Auto is an automotive repair company that offers vehicle sales and financing as well as auto services, including brake repairs, alternator repairs, oil changes, engine repairs and maintenance, radiator and cooling system maintenance, and more. It has been family-owned since 1988.

REVENUE GROWTH

1. Vanished Valley Inc.
782 Center St., Ludlow, MA 01056
(413) 610-1572
www.vanishedvalley.com
Mike Rodrigues, Restaurant Owner;
Josh Britton, Brewery Owner
Vanished Valley Inc. is a small-batch brewery that is family- and pet-friendly and holds events in its taproom and beer garden. The restaurant menu includes appetizers, pizzas, burgers, sandwiches, and barbeque. On tap, the brewery offers IPAs, seltzers, lagers, ales, and stouts, as well as wine and spirits.

2. Monty’s Motorsport LLC
1 Arch Road, Westfield, MA 01085
(413) 642-8199
www.montysmotorsports.com
Monty Geer, Owner
Monty’s Motorsport is a parts, sales, service, and gear store for motorsport vehicles, such as four-wheelers, dirt bikes, motorcycles, electric bikes, street bikes, and more. It offers new and used vehicles, with financing options available, as well as services such as winterization, battery inspections, accessory installations, chain adjustments, oil and filter changes, and full engine rebuilds.

3. Campora Construction Co Inc.
43 Owens Way, Ludlow, MA 01056
(413) 610-1660
www.camporacc.com
Mario Campora, President
Campora Construction specializes in full-scale building construction and sidewalk, patio, and driveway installation for residential, commercial, and governmental projects. Services include custom home design and construction, complete home rebuilds from fire damage, home additions and sunroom installation, concrete demolition and infills, and commercial office fit-outs.

4. City Enterprise Inc.
52-60 Berkshire Ave., Springfield, MA 01109
(413) 726-9549
www.cityenterpriseinc.com
Wonderlyn Murphy, President and CEO
City Enterprise is a minority- and woman-owned design, build, and renovation construction firm specializing in government, municipal, and commercial projects. It has performed work on the Springfield Armory, various UMass locations, the Northampton VA Medical Center, and the Donohue Federal Courthouse. This is its eighth consecutive year on the Super 60 list.


5. Fontaine Brothers Inc.
510 Cottage St., Springfield, MA 01104
(413) 781-2020
www.fontainebros.com
David Fontaine Sr., President
Fontaine Brothers offers services such as general contracting, with a focus on K-12 schools, higher education, commercial properties, historical renovations, municipal work, and green buildings, as well as construction management. The firm has been family-owned and operated for 89 years.

Axia Group Insurance Services Inc.
84 Myron St., Suite A, West Springfield, MA 01089
(413) 788-9000
www.axiagroup.net
Michael long, CEO
Axia Group Insurance Services is an independent insurance agency that provides personal lines of insurance, business insurance, and employee benefits, as well as group insurance plans. It represents numerous insurance companies, such as Liberty Mutual, MAPFRE, MassMutual, and Progressive.

Bart Truck Equipment LLC
358 River St., West Springfield, MA 01089
(413) 737-2766
www.barttruckllc.com
James DiClementi, President
Bart Truck Equipment is a heavy-duty parts and trucking service company, offering different bodies (dump, platform, utility/service), snow plows and other winter removal equipment, truck-mounted generators, hook lifts and roll-offs, and more. It also custom-builds and fabricates parts for clients. It serves contractors, landscapers, fleets, municipalities, utility companies, and homeowners.

Baystate Blasting Inc.
36 Carmelinas Circle, Ludlow, MA 01056
(413) 583-4440
www.baystateblasting.com
Dinis Baltazar, President and CEO
Baystate Blasting offers services in ledge and rock removal, rock blasting, and rock crushing. It performs large and small construction-site preparation, road and highway work, line drilling and trench work, quarry shots, and residential work such as foundations and inground pools. It is federally licensed as both a dealer and user of explosive materials.

Baystate Crushing and Recycling Inc.
83 Carmelinas Circle, Ludlow, MA 01056
(413) 583-7856
Dinis Baltazar, President and CEO
Baystate Crushing and Recycling is a family-owned drilling and blasting firm that provides a full range of rock-blasting and rock-crushing services, including site work, heavy highway construction, residential work, quarry, and portable crushing and recycling. A federally licensed dealer of explosives, it offers rental of individual magazines and is a sister company to Baystate Blasting Inc.

Chicopee Industrial Contractors Inc.
107 North Chicopee St, Chicopee, MA 01020
(413) 538-7279
www.chicopeeindustrial.com
Carol Campbell, President and CEO
Chicopee Industrial Contractors is a woman-owned industrial contracting firm that specializes in rigging, heavy lifting, machinery moving, machine installation, millwrighting, machine repair, heavy hauling, plant relocations, concrete pads, foundations, and structural steel installations. It is celebrating its 30th year in business.

The Dowd Agencies LLC
14 Bobala Road, Holyoke, MA 01040
(413) 538-7444
www.dowd.com
John Dowd Jr., President and CEO
The Dowd Agencies is an insurance agency that provides personal (automotive, renters, home, and condominium) and business (liability, commercial auto, liability, and more) insurance, as well as employee benefits. It also offers group packages for personal and business plans. The Dowd Agencies has been family-owned since 1865, welcoming its fifth generation in 2019.

Embracing The Creative Child LLC
55 Deer Park Dr., East Longmeadow, MA 01028
(413) 525-1500
www.embracingthecreativechild.com
Sarah Gale, Owner
Embracing The Creative Child offers applied behavioral analysis (ABA) programs for children and young adults with developmental disabilities. Programs are geared towards the individual’s needs. Programs include at-home ABA programs, social skill groups, school consultations, and professional development for educators.

FIT Staffing
9½ Market St., Northampton, MA 01060
(413) 733-6466
www.fitstaffingsolutions.com
Anthony Ciak, Division Manager
FIT Staffing is an IT recruitment agency for both the employee and employer that serves all of New England. The agency offers a job search board similar to Indeed, and is affiliated with Maraton Staffing, ASA Recruitment, and the Employers Assoc. of the NorthEast.

Keiter Corp.
35 Main St., Florence, MA 01062
(413) 586-8600
www.keiter.com
Scott Keiter, President
Keiter Corp. is a construction-services company working with clients on residential, commercial, industrial, and institutional projects of all sizes. The firm is divided into four divisions: Keiter Builders, Keiter Homes, Hatfield Construction, and Keiter Properties. The company has performed work for Amherst College, Bacon Wilson in Northampton, Smith College, Mount Holyoke College, and Look Park.

Knight Machine Tool Co. Inc.
1 Industrial Dr.,
South Hadley, MA 01075
(413) 532-2507
www.knightmachine.net
Gary O’Brien, President
Knight Machine Tool Co. Inc. specializes in machine and inspection equipment, such as head lathes, grinders, drill presses, calipers, and gages. It also offers turning, milling, round and flat lapping, EDM wire cutting, wet surface grinding, assembly, plating, and more. The company is ITAR-registered and ISO-certified.

L & C
Prescriptions Inc.
155 Brookdale Dr.,
Springfield, MA 01104
(413) 781-2996
www.medibubble.com
Dr. Kara James, President
L & C Prescriptions, the parent company for Louis & Clark Pharmacy, provides medication solutions to individuals, healthcare providers, and assisted-living, independent-living, and memory-care communities, and offers online prescription refills, MediBubble pre-packaged pills, blister packs to manage daily medications, vial synchronization, consultations with registered pharmacists, and a delivery service.

L & L Property
Service LLC
582 Amostown Road, West Springfield, MA 01089
(413) 732-2739
Todd Lapinski and Eddie Lapinski, Owners
L & L Property Service is a locally owned company providing an array of property services, including lawn care, snow removal, sanding, excavations, patios and stone walls, hydroseeding, and more. It is a family-owned business.

Ludlow Eye Care P.C.
200 Center St., #1, Ludlow, MA 01056
(413) 583-3600
Dr. Catarzyna Babinski, Owner
Ludlow Eye Care is a practice specializing in optometry and offering eyeglass fittings, adjustments, repairs, sunglasses, and contact lenses. It also offers specialty glasses, such as blue-light glasses, computer glasses, kids’ glasses, reading glasses, and rimless frames.

M. Jags Inc.
197 Main St., Agawam, MA 01001
(413) 781-4352
www.taplinyardpumpandpower.com
Martin Jagodowski, President
M. Jags, also known as Taplin Yard, Pump and Power Equipment, is a supplier of water pumps, water conditioners, pump-repair services, and yard and garden power equipment. It offers new and used parts and services for repairs, as well as financing options and a parts finder on its website.

The Markens Group
1350 Main St., Springfield, MA 01103
(413) 686-9199
www.markens.com
Ben Markens, President; Jennie Markens, Partner
The Markens Group is an association management group that provides outsourced professional services including strategic leadership, financial management, event planning, member services, marketing and communications, program management, website and social-media services, and general administration to trade associations, membership societies, and not-for-profits.

Market Mentors LLC
155 Brookdale Dr., Springfield, MA 01104
(413) 787-1133
www.marketmentors.com
Michelle Abdow, President
Market Mentors helps other businesses with marketing, advertising, public relations, graphic design, and website design. It serves the automotive, educational, energy, banking and finance, healthcare, insurance, industrial and manufacturing, legal, nonprofit, retail, political, services, sports, and entertainment sectors, and has worked with multiple companies on the Super 60 list, like the Dowd Agencies and Freedom Credit Union.

Maybury Associates Inc.
90 Denslow Road, East Longmeadow, MA 01028
(888) 629-2879
www.maybury.com
John Maybury, President and CEO
Maybury Associates is a material-handling equipment company that provides parts and services, warehouse design, rentals, and products for sale to businesses big and small. It offers forklifts, cleaning equipment (sweepers, scrubbers, industrial and commercial vacuums, etc.), racking, conveyors, dock equipment, modular office construction materials, and more, and has been awarded with the MHEDA Most Valuable Partner award 12 years running.

Northeast Security Solutions Inc.
33 Sylvan St., #1, West Springfield, MA 01089
(413) 732-8748
www.northeastsecuritysolutions.com
George Condon III and David Condon, Co-owners
Northeast Security Solutions supplies security products and services within Western Mass., Northern Connecticut, and Southern Vermont. It offers door hardware, key control, locks, safes, burglar alarms, fire alarms, surveillance cameras, access control, and fire-extinguisher testing and inspections, and has been family-owned for the past 30 years.

Pioneer Valley Financial Group LLC
535 East St., Ludlow, MA 01056
(413) 589-1500
www.pvfinancial.com
Charles Meyers, Edward Sokolowski, and Joseph Leonczyk, Founding Partners
Pioneer Valley Financial Group is a financial-planning service, offering services in retirement planning, business planning, asset growth, college funding, estate planning, tax planning, and risk management. It serves retirees, professionals, service members, young adults, and small and medium-sized businesses.

Sanderson MacLeod Inc.
1199 South Main St., Palmer, MA 01069
(866) 522-3481
www.sandersonmacleod.com
Mark Borsari, President and CEO
Sanderson MacLeod innovates, manufactures, and sources wire brushes, stylets, and assemblies. It serves the medical, cosmetic, firearms, and OEM industries. The company invented the twisted-wire mascara brush, the ZTip, and multiple other patented designs.

Seaboard Drilling Inc.
649 Meadow St., Chicopee, MA 01013
(800) 595-1114
www.seaboarddrilling.com
Jeffery Campbell, President and CEO
Seaboard Drilling is a geotechnical and environmental drilling services firm. It offers geotechnical and environmental borings, installation of standard and small-diameter monitoring wells, peizometers, geotechnical instruments, remedial recovery wells, and direct-push soil probing and sample retrieval.

Springfield Automotive
Partners LLC
295 Burnett Road,
Chicopee, MA 01020
(413) 624-4100
www.mbspringfield.com
Peter and Michelle Wirth, owners
Springfield Automotive Partners is the parent company of Mercedes-Benz of Springfield. With a showroom in Chicopee, the dealership sells new and used cars, as well as financing and buying back cars. The location offers service, parts, and tires for all maintenance needs, and provides roadside assistance and vehicle inspections.

Springfield Hockey LLC
1 Monarch Place,
Springfield, MA 02110
(413) 746-4100
www.springfieldthunderbirds.com
Nathan Costa, President
Springfield Hockey LLC, better known as the Springfield Thunderbirds, is the local affiliate of the St. Louis Blues and and the American Hockey League’s 2021-22 Eastern Conference Champion. The team gives back to the community in multiple ways, like the Thunderbirds Foundation, Stick to Reading school programs, Hometown Salute, Frontline Fridays, and more.

Tavares and Branco
Enterprises Inc.
1428 Center St., Ludlow, MA 01056
(413) 547-6667
www.villaroserestaurant.com
Tony Tavares, Owner
Tavares and Branco Enterprises owns and operates the Villa Rose Restaurant, lounge, and banquet hall, specializing in Portuguese and American cuisine. With a capacity of 150, the facility caters for parties, funerals, and weddings of 30 people or more. Villa Rose also offers breakfast and brunch for those who are looking to book a shower, seminar, business meeting, corporate functions, and more.

V & F Auto
443 Springfield St., Agawam, MA 01001
(413) 789-2181
www.vfauto.com
Frank Palange, President
V & F Auto is an automotive repair company that offers vehicle sales and financing as well as auto services, including brake repairs, alternator repairs, oil changes, engine repairs and maintenance, radiator and cooling system maintenance, and more. It has been family-owned since 1988.

Features Special Coverage

Group Created to Stem the Brain Drain Remains Loyal to Its Roots

YPS leaders past and present
YPS leaders past and present, from left: Michael Kusek, Kathleen Plante, Ryan McCollum, Kara Bombard, Heather Clark, and Tyler Hadley.

The Young Professional Society of Greater Springfield is celebrating its 15th anniversary this year. That’s not a big number, but for a ‘young’ organization, in every sense of that word, it is a significant milestone. What is being celebrated is ongoing work to carry out a mission to bring young people together, to get them involved, to help shape them into leaders, and, while they’re at it, motivate them to stay in the 413. Much has changed over those 15 years, but that important mission hasn’t.

Fifteen years.

Depending on how old you are, it’s either a long time or … a really long time.

To those who were involved in the creation of the Young Professional Society of Greater Springfield (YPS), it certainly seems like the latter. The city and the region have changed considerably since 2007, and their lives have as well. Most are in different jobs than they were back then, and if they were in business for themselves, their venture is probably exponentially larger and more diverse.

Meanwhile, technology and social media have advanced in ways that probably could not have been imagined back then — early meetings were all planned by email, word got out through Evite, and organizers had real rolodexes, for example — and the physical landscape has been altered; many of the venues that hosted those early gatherings of this group, from the Keg Room and Cobalt to the Skyplex nightclub and Sam’s at the Basketball Hall of Fame, have been relegated to memories.

But through all that change — and, yes, there has been a lot of it — the core mission, YPS’s reason for being, is still the same. It is a vehicle for bringing ‘young’ — and that’s young in quotation marks — people together to network, do business with one another, learn, grow, get involved, consider the problems of the region and the world, and maybe discuss some ideas for solving a few.

“It was always hard to get a lot of young people in a room. Everyone was asking, ‘how are they finding their community?’”

While doing all that, it has made the phrase ‘Third Thursday,’ the traditional gathering night, part of the local lexicon, a tradition that has endured.

The motto back then was ‘live, work, play, and stay,’ with the last word perhaps being the most critical, said Mike Kusek, noting that it was added to convey the importance of keeping young talent graduating from area colleges and universities in this region and minimizing the brain drain that was considered a major problem for the region.

“It was always hard to get a lot of young people in a room,” he said of those days. “Everyone was asking, ‘how are they finding their community?’”

Kusek is one of those founding members, if you will, who has seen his life and career change considerably since 2007. Back then, he was handling marketing for the Valley Advocate. Today, he is the founder and publisher of Different Leaf, a publication dedicated to all things cannabis, especially the growing industry within Massachusetts and across the country (talk about a major change in the local landscape!).

Mayor Domenic Sarno, right, was among the attendees at one of the early YPS gatherings.
Mayor Domenic Sarno, right, was among the attendees at one of the early YPS gatherings.

He is one of several founders, as well as some current officers of YPS, who gathered for a roundtable to talk about YPS as it marks 15 years, a milestone that provided a time for reflection on how it got started, what has been accomplished, how the group has evolved, and what might come next.

As to that last question … a 15th-anniversary party is part of the answer. Those at the table agreed that one is certainly needed, and a format and date will come later.

As to those other questions … those at the table agreed that YPS has succeeded with its original mission, but it has also expanded it to include education — through initiatives like its early CEO Roundtables, where members could ask questions of leading area executives — and also involvement (YPS helped spawn the Onboard event aimed at recruiting young people, women, and diverse populations to serve on the boards of area nonprofits), charity, and even politics by encouraging members to register to vote (as part of the national Rock the Vote movement) and staging ‘meet-the-candidates’ gatherings.

The process of evolution continues, and it was accelerated in many ways by the pandemic, said Heather Clark, event manager for Baystate Children’s Hospital and the Baystate Health Foundation, the current president of YPS, noting that the group managed its way through that difficult time by bringing people together through Zoom meetings and finding new and different ways to connect young people and channel their collective energy.

“The pandemic made us look at how we do events and how we meet people differently,” she explained, adding that, now that COVID is essentially over, the challenge, and opportunity, moving forward is to determine what the future will look like in terms of where and how members will connect — with each other and the community. “We’re still trying to figure out what that looks like.”

“The pandemic made us look at how we do events and how we meet people differently.”

Tyler Hadley, director of Marketing for DDS Acoustical Specialties LLC in Westfield, and current co-vice president of the board, agreed.

“We’re trying to meet people where they’re at,” he explained. “Fifteen years ago, young people wanted to get out and do something; now, young professionals may just want to go on a website and look through a business directory. There’s always a place for the in-person gatherings, but we have to look at what else people are looking for.”

For this issue, BusinessWest talked with several current and past leaders of YPS about this organization’s place in the region and within its business community, and about how the process of evolution will continue.

Young Ideas

As they talked about that first, very memorable gathering of YPS back in 2007, those founders (we won’t call them old-timers) we spoke with could remember many things, but especially the lines formed outside the Keg Room on Main Street, the huge crowds that gathered inside, the surprise with those numbers (especially on the part of some chamber and economic-development leaders who had expressed doubts about such an initiative), and the satisfaction that came with those numbers and how they validated the concept.

“We put the word out, there were lines down the street … the place was packed,” said Kathleen Plante, who was handling membership and events for what was then the Affiliated Chambers of Commerce of Greater Springfield and is now an advertising consultant for BusinessWest. “The leaders of the chamber and EDC [Western Massachusetts Economic Development Council] were shocked by the size of the turnout.”

Those founders just couldn’t remember the date of that memorable gathering.

From the beginning, one of the stated goals of YPS has been to give young people a place to gather and connect with one another.
From the beginning, one of the stated goals of YPS has been to give young people a place to gather and connect with one another.

Most recalled that it was warm. Most thought it had to be early fall, while others were convinced it was late summer. But a quick check of some early news stories on their phones revealed that the first meeting was in July.

Still, while the actual date is not etched into those founders’ minds, the motivation behind creation of the group certainly was.

Indeed, many can come from other markets — Plante from Seattle, and Ryan McCollum from Boston, where he worked at the State House, for example — where such groups were commonplace. With one voice, they were asking two questions: ‘why don’t we have a group like that?’ and ‘why don’t we start one?’

“I was working for Dave Panagore, then the chief Economic Development officer in Springfield, after coming back from Boston and working in the state Senate — and there were a bunch of young professional groups out there that I was a part of,” McCollum, now a political consultant and lobbyist, recalled. “I asked him almost in passing, ‘why we didn’t have anything like this,’ and he said, ‘why don’t you call down to the chamber and the EDC and find out?”

Plante recalled that there were already many discussions going on about a group for young professionals, and a core group of business and nonprofit leaders — including herself, Kusek, Tricia Canavan with the Springfield Public Forum, Michelle Sade with United Personnel Services, Maria Burke with the Springfield Symphony Orchestra, Alyssa Carvallo with the EDC, and Taryn Markham Siciliano at the Affiliated Chambers of Commerce — took the ball, ran with it, and started planning what would the first Third Thursday, even though that name would come later.

From the start, the idea was to bring young people together, on the theory that doing so would, first and foremost, give such people something fun to do with people their own age — or close to their own age. And in the early days, that’s mostly what it was, with gatherings that certainly helped many of the bar and club owners that were bringing a new vitality to downtown Springfield.

So much so, in fact, that YPS developed — and had to fight back against — a reputation of being a party group. But it only fought so hard, said Kusek, adding that it was created to give young people a place to go, a reason to want to stay in this market. Social gatherings with adult beverages are part of that equation.

“There’s real value in that,” he said. “There’s all this talk about the brain drain at the colleges … 22-year-olds want to do what 22-year-olds do, and if your city or town doesn’t give that social outlet and opportunities that 20- and 30-somethings want, then you’re never going to retain them for jobs; they didn’t graduate from college to be a drone.”

McCollum agreed. “There was a thirst and desire to do something like that, and a lot of it was social,” he said of the early days, adding the requisite ‘no pun intended.’ “For 15 years, it’s been Third Thursday, and that’s really cool.”

Today … and Tomorrow

From the beginning, the word ‘young’ in Young Professional Society has always been a relative term. While the broad implication is that it is for people under 40, this has never been a benchmark, much less a requirement.

“You can be young of age, you can be starting a career, you can be 40 years or older starting a new career,” Hadley said. “There’s lots of ways to be ‘young.’”

And YPS has celebrated all of them through a progress of birth, growth, evolution, and diversification, said Plante, adding that one of the early steps was to create a path toward sustainability.

This was accomplished by establishing a board of directors and officers and generating revenue through membership, which comes on several tiers, from ‘partner business membership’ to nonprofit and student membership, as well as sponsorships, events (beyond Third Thursday, such as the annual golf tournament and dodgeball tournament), some bylaws, and endeavors such as the CEO Luncheons.

By giving YPS that needed structure, the organization was able to move past that ‘party group’ reputation, to some extent, and become a stronger force within the local business community.

Today, the attendance at Third Thursday events is a fraction of what it was in the beginning, say the current board leaders. (The after-party at BusinessWest’s 40 Under Forty gala in June was a notable exception.)

There are many reasons for this, but among the clearest is the fact that there are now several organizations devoted to young professionals. Indeed, each county now has its own, and some businesses, including MassMutual, have their own groups, which have the same basic mission — to bring young people together to connect.

Meanwhile, the pandemic forced groups like YPS, which currently boasts roughly 140 members, to come together in different ways, including Zoom, and now, hybrid formats have become the most popular option, and for a reason — they make it easier and more convenient for people to take part.

But Third Thursday lives on, and at a wide variety of venues across the region, including the Boathouse in South Hadley, the Student Prince in downtown Springfield, the Town Tap in Agawam, Hardwick Winery, and even a local Fred Astaire Dance Studio.

“They gave everyone a quick, 30-minute group dance lesson; it was a lot of fun,” said Hadley, adding, as others did, that with COVID receding into the past tense, there is more of a willingness on the part of many people to get out and attend events again.

Events like a membership drive at Paper City Bar and Grille in Holyoke, staged in conjunction with the Advertising Club of Western Massachusetts, that drew more than 170 people, said Clark. “I think that event really showed that people want to get back out,” she noted, adding that Third Thursdays remain just part of the equation.

Indeed, YPS carries out its mission the same way it has since the beginning, by bringing people together and getting them involved. There is camaraderie, learning — a series of Leadership Luncheons continues — and team building, through events such as an annual ‘golf escape,’ as it’s called, and an adult field day — the modern-day dodgeball tournament — which is just what it sounds like, a series of team field events that test “speed, wits, and strength (minimal).”

“The winning team gets to choose a charity of their choice for a donation,” said Clark, adding that the event drew 20 teams in its first year and has grown consistently in recent years. Meanwhile, the annual golf tournament continues to thrive as well.

Moving forward, YPS will continue to survey its members and the community at large to determine what they want and need from a young-professionals group, said Hadley, adding that, through such research, the group can continue to provide value to the many constituents it serves, including the region’s business community.

“We would love more data so we can go back to businesses and explain why this is valuable,” he told BusinessWest, adding that, since the beginning, providing value to those involved has been part of the mission.

Bottom Line

Over the past 15 years, YPS has helped spawn several business partnerships, some new ventures among members, some personal relationships, and even a marriage or two.

Mostly, though, it has succeeded in doing what it was created to do: bring young people together, get them involved and keep them involved, keep them in this region, and, overall, more effectively harness the energy and talents of those young people to make this a better place to live and work — and play and stay.

Fifteen years later, this is certainly something to celebrate — and there will eventually be a party. More importantly, there will be more chapters written in this unfolding story — a success story on many different levels.

George O’Brien can be reached at [email protected]

Accounting and Tax Planning Special Coverage

Modern Cost Accounting

By James T. Krupienski

The cost of delivering healthcare has been rising for years, and the current cost-accounting approach may no longer be effective in the post-COVID-19 world. A more modern cost-accounting approach is needed to accurately reflect the true cost of care and improve decision making.

In cost accounting, all of the various costs incurred in running a healthcare organization are tallied and categorized. This information is then used to inform decision makers about how to best allocate their resources. Healthcare cost accounting has traditionally been a very complex and manual process, involving a lot of data entry and number crunching. However, as healthcare organizations have become more data-driven, cost accounting has had to evolve to keep up.

One of the biggest challenges in cost accounting is accurately capturing all of the costs associated with patient care. These costs can include everything from the cost of medications to supplies, overhead, and the cost of labor. Additionally, cost accounting must take into account both direct and indirect costs. Direct costs are those that can be easily traced back to a specific patient or procedure, while indirect costs exist across the entire organization and cannot be directly linked to any one patient or procedure.

Organizations must also consider cost accounting when making decisions about billing and reimbursement. In order to set billing rates that reflect the true cost of care, cost accounting must be as accurate and up-to-date as possible. The pandemic has made this even more challenging, with many new factors, such as the cost of pre-visit COVID-19 testing.

There are several reasons why a more modern cost accounting approach is needed in healthcare post-COVID. First, the pandemic has resulted in a significant increase in the number of patients requiring care, while delivering care has slowed down. This has put a strain on resources and has made it more difficult for healthcare organizations to keep track of their costs in a timely manner.

Second, the pandemic has forced healthcare organizations to rapidly adapt their operations. For example, the pandemic has resulted in an increase in the cost of some supplies and medications. Specifically, personal protective equipment is now in high demand and can be quite expensive. This has made it difficult to accurately track costs using traditional cost-accounting methods, where more time and resources are needed to fully capture all costs.

Third, the pandemic has highlighted the need for better decision making about resource allocation. Cost accounting can help managers to make informed decisions about where to allocate resources in a time of crisis.

Finally, the pandemic has resulted in a change in the way that patients receive care, such as the seismic increase in the use of telemedicine. With more patients being treated at home, there is a need for a cost-accounting approach that takes into account the cost of care delivered outside of the traditional setting.

All of these factors have created a need for a more modern cost-accounting approach that can adapt to the changing landscape of healthcare. Cost-accounting software that is designed specifically for healthcare entities can help organizations to track and manage their costs more accurately. Such software can provide real-time cost data, which is essential in today’s rapidly changing healthcare environment. Additionally, more relevant software can be used to create cost models that can help organizations to make better pricing and reimbursement decisions.

James T. Krupienski

James T. Krupienski

“The current cost-accounting approach may no longer be effective in the post-COVID-19 world. A more modern cost-accounting approach is needed to accurately reflect the true cost of care and improve decision making.”

The bottom line is that a more modern cost-accounting approach is essential for healthcare organizations in the post-COVID world to more accurately track their costs and make informed decisions about pricing and reimbursement. Going about this can be done in a few simple steps.

Understand cost. The first step is to understand the cost drivers of care. Aim to identify the total cost of treatment. The cost of care should be examined in order to understand the costs within the entire treatment process.

Identify cost drivers. The second step is to identify the cost drivers of care. Once cost drivers are understood, healthcare organizations can allocate cost appropriately and make informed decisions about where to allocate resources. To identify cost drivers, ask questions such as, what are the major cost components? What is the cost per unit of care? How do cost vary by patient population?

Allocate cost. The third step is to allocate cost based on clinical and business value, particularly with indirect costs. When cost is allocated based on value, decision makers can make informed choices about where to allocate resources.

Analyze cost. Finally, healthcare organizations must analyze cost data to identify trends and improve cost management. Cost data can also help decision makers understand which cost-saving measures are working and which are not, and how to appropriately bill for their services.

Adopting a more modern cost accounting approach is essential for healthcare organizations to accurately reflect the true cost of care post-COVID. This will help improve decision making, better serve patients, and, ultimately, improve the bottom line.

 

James T. Krupienski is partner, Auditing and Accounting, Health Care Services leader, at Meyers Brothers Kalicka, P.C.

Construction Special Coverage

Managing Change

As Bryan Hughes listed off some recent projects at Western Builders, where he took the reins as president on Oct. 3, he mentioned the new Girls Inc. of the Valley headquarters on Hampden Street in Holyoke.

“I’m excited to see that project, how they’re doing in that building,” he said, “because I have some memories there.”

He certainly does, as the property was previously the headquarters of the O’Connell Companies, of which Western is one of five divisions. The main construction division, Daniel O’Connell’s Sons (DOC), is where Hughes cut his teeth in the industry and then built his experience and skillset for nine years.

While at DOC, Hughes filled numerous roles over the years, most notably as a project manager on several college and university campuses, overseeing projects that ranged between $30 million to $80 million in overall construction cost, including Dartmouth College’s Hood Museum and the UConn Athletic Village.

“We had a lot of diverse projects, and I was able to learn a lot just being in the field,” he told BusinessWest.

Construction management wasn’t his first career path, however. “I’m math- and science-based for the most part; that’s how my mind works,” he said of his enrollment at Lehigh University to study engineering.

East Gables in Amherst

East Gables in Amherst is a passive-house project, a voluntary standard for energy efficiency.

“I landed on civil engineering because I was interested in the building side of things and heavy, highway-type construction. But when I graduated, I realized I have people skills as well that would go underutilized if I stayed in the engineering field. So construction management was a perfect fit in terms of combining the technical and personal aspects of the the construction field. And I really fell in love with it when I started with DOC.”

During his time at O’Connell, Hughes attended a hybrid program at Worcester Polytechnic Institute to earn his MBA. “That further honed my interest in the business side of things and ultimately got me interested and inspired to lead a company.”

When the opportunity came up to lead the 26-employee team at Western Builders, both Hughes and O’Connell leadership felt it was a good fit. “What led me to Western was my experience, just having a passion for construction and getting into the details of a project, both techically and in terms of relationships with clients and the community.”

“Part of what we provide as a service is to understand the issues with the supply chain and try to react to them as best we can, or at least propose solutions to owners to work around those challenges.”

James Sullivan, president of the O’Connell Companies, agreed. “We are very fortunate to have someone of Mr. Hughes’ caliber and experience, and I am very confident that Bryan will successfully lead Western and will do so with a clear understanding of our culture and reputation,” he said at the time of the hiring.

“He has exceptional operational and communication skills and is client- and employee-focused with deep leadership capabilities, proven to me in his nine-year tenure in another subsidiary company, Daniel O’Connell’s Sons,” Sullivan added. “With this renewed leadership, I am confident our best years lie ahead of us, and that Western will continue to be the builder of choice in the communities we serve.”

 

Learning by Doing

Hughes’s final job for DOC was managing a project in Rhode Island with the Narragansett Bay Commission, which followed a design-build project-delivery method.

“We were in control of the design process for two new buildings — the administration and maintenance buildings,” he explained. “I think design-build is a method that could be more ubiquitous in the future, combining our talents as construction managers to include the design team in that process.”

While his role will certainly change as the president of Western, his experience as a project manager on multiple large projects helped him hone his organizational and leadership skills.

Western’s 26 Spring development

Western’s 26 Spring development is among the projects in Amherst aimed at mitigating the town’s housing shortage.

“As a PM, it’s a lot of correspondence with the design team, building a relationship with the owner so there’s a trust factor there, and just bringing the team together — working with the superintendent to nail down a schedule and keeping subcontractors accountable.

“Inevitably in the construction industry, things come up, so PMs manage the change-order process as well and how to solve problems on behalf of the owner, and come up with solutions to those problems,” he added. “We provide the service for the owner so they feel a comfort level going into a project and through that project — we’re kind of looking out for their best interest.”

Hughes takes over at a company that has built a strong reputation in recent years in commercial housing projects, including two in downtown Amherst in partnership with Archipelago Investments that are attempting to fill a critical shortage of housing in town — an issue many municipalities are facing.

“There’s a lot in the pipeline in the housing sector,” he added. “That’s one thing people come to us with — people trust us based on past performance in the housing market, or the commercial-housing space,” he said. “We’re working with some developers now on some other potential properties, all in Western Mass. or Connecticut.”

While Western boasts a wheelhouse of sorts in housing, “we have the capability and the capacity to broaden those horizons and take on more challenging projects because of the experience level of our people,” he added, noting, as examples, a current project to build a PeoplesBank branch in South Windsor, Conn., and the firm’s work a few years ago to renovate the Basketball Hall of Fame and update the weatherproofing of its signature sphere, panel by panel.

“Developers and owners come to Western and ask us to help them with their projects because we have close-knit roots in the area,” Hughes went on. “And what I’ve really learned to love about Western is the sense of feeling comfortable and at home and part of the community. That makes Western more attractive to a lot of developers who are coming from New York City or Boston or all over the country to develop Western Mass. And I think we’re ready to take on the challenges of guiding those folks through that journey to develop the area.”

“If we have a plan to grow as a company and take on some of these challenging projects, we’re going to need more people to do that, especially as some of our highly talented, very experienced people start to retire. In terms of age demographics, there are more people going out than people coming in. So that’s a tide that’s working against us too.”

An increasing number of such projects involve passive housing, which is a voluntary standard for energy-efficiency in a building, he added. “We see that as a space that’s going to continue to grow. So, when I mention developing Western Mass., there’s a smart and climate-conscious way of doing that.”

 

Supply and Demand

While Hughes sees opportunities to grow the business at Western, he’s also dealing with the same inflation and supply-chain issues plaguing all other companies in this sector.

“The supply chain has been a challenge for us and for a lot of our competitors for sure,” he told BusinessWest. “Part of what we provide as a service is to understand the issues with the supply chain and try to react to them as best we can, or at least propose solutions to owners to work around those challenges. It’s nobody’s fault … it’s just another thing that has come up in the industry, like everything Western has dealt with for the past 45 years or so — just another bump in the road. It too shall pass.”

The hope is that price pressures will ease sooner than later, of course. “I think there will be some level of plateau, especially with interest rates going up, and hopefully the broader industry can find that balance of prices that are acceptable for everyone so that owners and developers still want to do business, still want to proceed with their projects. And I think we’re on that path for sure.”

As he looks to future growth, Hughes faces another national headwind — the challenge of hiring and retaining a workforce in a tight market for employers.

“Just like every other company around, we can always use more good people; it’s hard to find help,” he said. “If we have a plan to grow as a company and take on some of these challenging projects, we’re going to need more people to do that, especially as some of our highly talented, very experienced people start to retire. In terms of age demographics, there are more people going out than people coming in. So that’s a tide that’s working against us too.”

But he’s hopeful about the younger generation, noting that he attended an awards gala at Springfield Technical Community College earlier this month, and “we heard some stories about the students there and their willingness and excitement to get out into the industry. I think there are a lot of good opportunities for young people — at STCC, Bay Path, Westfield State, Putnam, even up at UMass there’s a building and construction technology program. That’s a lot of young people I hope are willing and excited to stick around Western Mass.”

Originally from Rhode Island, Hughes chose this region as well, as did his fiancee, an Ohio native whom he met playing dodgeball in Northampton seven years ago; they’ll marry in April.

“When I started working with DOC, I was able to find a home in Western Mass.,” he said. “I really enjoy this area of the country and hope to stay here for many years to come.”

He remembers first settling down here and those early days at O’Connell, when he was one of those young people excited to get started in construction.

“I really considered the older, more experienced people role models for me, listening to their stories. Coming up through the ranks as a laborer doing physical manual labor and working up to being a superintendent, those types of stories really inspired me; I knew I could learn a lot from those people. So while a lot of our more experienced people are on the way out the door, the more people we can bring in to learn from them before they’re gone, the better-positioned Western will be for the future.”

 

Joseph Bednar can be reached at [email protected]