SPRINGFIELD — Freedom Credit Union is once again stepping up to support local families by hosting a summer-long food and donation drive to benefit the Food Bank of Western Massachusetts.

From June 1 through Aug. 31, community members are invited to visit any Freedom Credit Union branch to contribute non-perishable food items or monetary donations. The drive is open to everyone, and donations can be made at all Freedom Credit Union branch locations across the region.

The Food Bank of Western Massachusetts has been serving Berkshire, Franklin, Hampden, and Hampshire counties for more than 40 years. The organization distributes more than 17 million pounds of food each year, which equates to more than 14 million meals. Through a network of nearly 200 partner pantries, meal sites, and shelters, the Food Bank works to ensure individuals and families have access to nutritious food while also addressing the root causes of hunger.

The need is especially acute in the communities served by Freedom Credit Union. According to the most recent Food Access Report from the Greater Boston Food Bank and Mass General Brigham, the number of households experiencing food insecurity has gone up by as much as 54% in some counties since 2019. The Food Bank of Western Massachusetts also reports that pantry usage has tripled since then, underscoring the growing demand in the region.

“Access to nutritious food is a basic need, yet a growing number of individuals and families in our region continue to face food insecurity,” said Glenn Welch, president of Freedom Credit Union. “We are proud to partner with the Food Bank of Western Massachusetts to support their critical work. This annual initiative gives our members and the broader community a simple way to make a meaningful impact this summer.”

In addition to distributing food, the Food Bank provides services such as SNAP enrollment assistance, nutrition education, and advocacy efforts aimed at creating long-term solutions to hunger.

Freedom Credit Union encourages individuals, families, and local businesses to participate by donating what they can throughout the summer months. Even small contributions can help make a difference for neighbors in need.

SPRINGFIELD — Freedom Credit Union announced that its April Month of Giving campaign will benefit Griffin’s Friends, a local nonprofit that supports children with cancer and their families.

Donations will be collected at all Freedom Credit Union branch locations throughout April. Community members are invited to stop in and contribute, with all funds directly supporting Griffin’s Friends and its programs.

“Supporting organizations like Griffin’s Friends is an important part of who we are,” said Glenn Welch, president of Freedom Credit Union. “We encourage anyone in the community to visit a branch and help make a difference for local families.”

Griffin’s Friends provides experiences and services that bring comfort and support during treatment. These include holiday parties, outings, and summer events as well as massage therapy to promote relaxation. The organization also supplies Baystate Children’s Hospital and its outpatient Oncology and Hematology Clinic with toys, crafts, and other recreational resources, and funds a program coordinator dedicated to enhancing patient activities.

SPRINGFIELD — Freedom Credit Union is hosting free Spring Shred Days at four local locations in April and May. Open to members and the community, these events provide a safe way to dispose of sensitive paperwork that should never be thrown in the trash.

“With the rising risk of identity theft, protecting personal information is more important than ever,” Freedom Credit Union President Glenn Welch said. “Shred Days give our members and neighbors peace of mind, knowing their documents are securely destroyed and kept out of the hands of scammers and thieves.”

The Spring Shred Day schedule is as follows:

• Saturday, April 4, 9-11 a.m., Feeding Hills branch, 949 Springfield St.;

• Saturday, April 18, 9-11 a.m., West Springfield branch, 58 Union St.;

• Saturday, May 16, 9-11 a.m., Main Office Operations Center, 77 Boylston St., Springfield (enter from Emery Street); and

• Saturday, May 30, 9-11 a.m., Pine Knoll Recreation Area, 1974 Allen St., Springfield.

In addition, the credit union has scheduled the following Fall Shred Days:

• Saturday, Sept. 12, 9-11 a.m., Northampton branch, 54 Fair St. (Three County Fairgrounds);

• Saturday, Sept. 19, 9-11 a.m., Greenfield branch, 74 Main St.;

• Saturday, Sept. 26, 9-11 a.m., Chicopee branch, 1976 Memorial Dr.; and

• Saturday, Oct. 17, 9-11 a.m., Ludlow branch, 645 Center St.

Community members are encouraged to bring unwanted paperwork such as old bills, bank statements, tax returns, and other personal documents. Secure shredding is provided at no cost. Participants are asked to limit materials to five file boxes or paper bags per vehicle.

Debbie DePaola

SPRINGFIELD — Freedom Credit Union announced that Debbie DePaola has been appointed branch officer for its West Springfield location.

DePaola joined Freedom in 2023 as an assistant branch manager, bringing more than a decade of experience in the banking industry. In her new role, she leads the daily operations of the branch with a focus on service, efficiency, and member satisfaction. She oversees branch performance, coaches and develops staff, ensures regulatory and compliance standards are consistently met, and supports business development and community relations efforts throughout the region.

A graduate of the College of Central Florida with an associate degree in business administration, DePaola has been recognized for her dedication, leadership, and commitment to Freedom’s mission. In 2025, she received the Freedom Credit Union President’s Award.

“I am excited to take on this new role at the West Springfield branch,” she said. “My focus will be on delivering exceptional service to our members, supporting our team, and strengthening our connections within the community.”

Glenn Welch, president of Freedom Credit Union, added that “Debbie’s leadership, experience, and dedication to our members make her the perfect fit for this role. We are confident she will continue to elevate the branch and provide outstanding service to the West Springfield community.”

SPRINGFIELD — Stray, lost, and unwanted animals across Western Mass. will receive critical care, medical treatment, and support this February through donations collected by Freedom Credit Union for the Thomas J. O’Connor Animal Control and Adoption Center and the Franklin County Regional Dog Shelter.

The public is invited to donate at any Freedom Credit Union branch, with all funds raised supporting the rehabilitation of animals as they await adoption.

“We all love our pets, and it is difficult to think about animals who have not always received the care they deserve,” said Glenn Welch, president of Freedom Credit Union. “These organizations provide compassion, medical care, and a second chance for animals in our communities, and we are proud to support that work.”

The Thomas J. O’Connor Animal Control and Adoption Center serves the cities of Springfield, Chicopee, and Holyoke. Donations support veterinary services, medical supplies, transportation, and care for sick or injured animals that require extra attention before becoming adoptable.

The Franklin County Regional Dog Shelter serves communities throughout Franklin County and focuses on providing a safe, welcoming environment for dogs while offering individualized care and enrichment. Contributions help fund additional veterinary services and support efforts to prepare dogs for successful adoption.

Freedom Credit Union collects donations each month for different local nonprofit organizations as part of its ongoing commitment to give back to the communities it serves.

SPRINGFIELD — Freedom Credit Union is rallying members, employees, and the public to help support neighbors in need this holiday season. Through two collaborative initiatives with Clinical & Support Options (CSO), Freedom is on a mission to ensure local individuals and families have warm clothing, essential items, and meaningful gifts during the winter months.

“This time of year can be especially difficult for those facing homelessness or financial hardship,” said Glenn Welch, president and CEO of Freedom Credit Union. “Giving back is at the very heart of our mission, and we’re grateful to partner with CSO to make sure our community members feel supported, valued, and included.”

This December, Freedom is collecting new winter coats and clothing to benefit the hundreds of people seeking emergency shelter each night across Franklin, Hampshire, and Hampden counties. CSO shelters welcome approximately 300 guests nightly, many of whom are in urgent need of warm layers and basic essentials. Items requested include:

• Winter coats (adult sizes L-3X);
• Hats, mittens, and gloves;
• Adult socks;
• Men’s boxer briefs (adult sizes L-3X);
• Women’s underwear (adult sizes L-3X); and
• Long johns and thermal underlayers.

Donations may be dropped off at any FCU branch through Dec. 18.

In addition, Freedom Credit Union is inviting the community to take part in CSO’s Sponsor a Family gift program, which supports more than 600 local children. Holiday wish tags for each child will be available at FCU branches. Anyone who chooses to sponsor a child can return new, unwrapped gifts to any branch by Dec. 11. CSO will pick up the donations the next day to wrap and deliver them to families in time for the holidays.

“These programs allow anyone who wants to help to do so in a meaningful, personal way,” Welch added. “Together, we can make the season warmer and brighter for our neighbors.”

Donations for both programs may be made at all Freedom Credit Union branch locations.

SPRINGFIELD — Freedom Credit Union is spotlighting the Westover Galaxy Community Council as its charitable recipient for the month of November, encouraging members and the public to make contributions at any branch in the region. The nonprofit organization is made up of veterans, local businesspeople, and community advocates who support the men, women, and mission of Westover Air Reserve Base in Chicopee, the nation’s largest air reserve base.

Formed more than three decades ago, the council promotes a strong and enduring relationship between the base and the local community, raising funds to assist with events, morale-building initiatives, and special needs at Westover. Its work helps bring community support to service members and enhances major outreach efforts such as the Great New England Air Show.

“Freedom Credit Union is proud to highlight the vital work being done right here in our community and to support the dedicated members of Westover Air Reserve Base,” Freedom Credit Union President Glenn Welch said. “This is a moment for our members to give back to those who serve and strengthen the deep community connection that has always surrounded the base.”

Monetary donations to the Westover Galaxy Community Council may be made at any Freedom Credit Union branch through Nov. 29. In addition, on Giving Tuesday, Dec. 2, all in-branch donations made toward this cause will be matched by Freedom Credit Union up to a total of $2,500, allowing donors to double their impact.

SPRINGFIELD — Freedom Credit Union is once again putting community safety first by hosting free fall shred days at four locations this September. Open to members and the general public, these events provide a secure way to safely dispose of sensitive documents that should never be discarded in household trash.

“Protecting personal information is critical in today’s world,” Freedom Credit Union President Glenn Welch said. “We host shred days to give our members and neighbors peace of mind, knowing their documents will be securely destroyed and kept out of the hands of scammers and identity thieves.”

Community members are encouraged to bring unwanted paperwork such as old bills, bank statements, tax returns, and other personal documents. Shredding services are provided at no cost, with a limit of up to five file boxes or paper shopping bags per vehicle.

The dates and locations are Saturday, Sept. 13 from 9 to 10 a.m. at 1976 Memorial Dr., Chicopee, and 11 a.m. to noon at 645 Center St., Ludlow; and Saturday, Sept. 20 from 9 to 10 a.m. at 54 Fair St., Northampton, and 11 a.m. to noon at 74 Main St., Greenfield.

Freedom invites all members of the community to take advantage of this free opportunity to securely declutter and protect their personal information.

Richard Merrifield Jr.

LUDLOW — Freedom Credit Union announced that Richard Merrifield Jr. has joined its Ludlow branch as branch officer, where he leads a team focused on delivering exceptional service and personalized financial solutions for members.

Merrifield brings more than a decade of experience in banking and credit unions, with a strong background in branch operations, lending, and community engagement. Before joining Freedom in 2025, he served as banking center assistant manager at PeoplesBank in Northampton.

“Richard’s experience and community-focused approach make him a wonderful fit for our team in Ludlow,” said Glenn Welch, president and CEO of Freedom Credit Union. “We are excited to welcome him and look forward to the positive impact he will have on our members and the community.”

Active in the community Merrifield is an ambassador for the East of the River Five Town Chamber of Commerce and supports volunteer efforts throughout Hampshire and Hampden counties. He earned an associate degree in business administration from Middlesex Community College.

SPRINGFIELD — Each month, Freedom Credit Union (FCU) provides its members, staff, and community with an opportunity to support a local nonprofit organization making a difference in the lives of local residents. For September, Freedom is partnering with the Alzheimer’s Assoc. to raise awareness and funds through its participation in the local Walk to End Alzheimer’s on Sunday, Oct. 26 at Holyoke Community College.

Through Sept. 30, community members are encouraged to visit any Freedom Credit Union branch to make a donation to benefit the Alzheimer’s Assoc., the leading voluntary health organization in Alzheimer’s care, support, and research.

“Alzheimer’s and other forms of dementia touch so many families, including our own staff and members,” Freedom Credit Union President Glenn Welch said. “We are proud to support the Alzheimer’s Association and participate in the Walk to End Alzheimer’s, helping fund their critical work while honoring those we love who are affected by this devastating disease.”

In addition to collecting donations throughout the month, Freedom Credit Union will also field a team in the Walk to End Alzheimer’s on Oct. 26, joining thousands of participants across the region in the fight to end Alzheimer’s and all other dementia.

The Alzheimer’s Assoc. is a national nonprofit with a mission to eliminate Alzheimer’s disease through the advancement of research, provide and enhance care and support for all affected, and reduce the risk of dementia through the promotion of brain health.

SPRINGFIELD — With just weeks remaining in its summer campaign, Freedom Credit Union (FCU) is renewing its call for donations to benefit the Food Bank of Western Massachusetts. Through Aug. 31, community members can contribute non-perishable food, personal care items, or monetary gifts at any Freedom branch.

“Even during what is traditionally a slower season, demand for assistance at the food bank remains high,” Freedom Credit Union President and CEO Glenn Welch said. “Currently, it serves an average of 124,000 people each month through nearly 200 food pantries and meal sites across Western Massachusetts. By continuing to support this campaign, our members and community can help ensure no one goes hungry, especially as federal funding cuts and reduced SNAP benefits put additional pressure on families.”

Several months ago, the Food Bank reported a loss of approximately $440,000 in USDA food deliveries due to federal funding cuts. At the same time, it has expanded its reach this fiscal year, adding 12 new pantries to its network.

Last summer, FCU collected more than $3,350 in donations, along with nearly 1,435 pounds of food and personal care items. This year, the credit union is encouraging members to help surpass that impact.

Suggested donations of non-perishable food and personal care items include baby formula; beans in cans or dried in bags; bread mixes; canned chicken, fish, and meat; cereals; coffee and tea; cooking oils and spices; diapers, wipes, and toilet paper; dried or canned fruit; evaporated or powdered milk; granola bars and crackers; feminine sanitary products; instant potatoes; pasta and noodles; peanut butter and nuts; rice and grains; sauces; shampoo, body wash, and soap; soups, stews, and chili in cans; toothpaste and toothbrushes; and vegetables in cans.

The Food Bank of Western Massachusetts has been feeding neighbors in need and leading the community to end hunger since 1982, serving residents in Berkshire, Franklin, Hampden, and Hampshire counties through its network of independent food pantries, meal sites, and shelters.

SPRINGFIELD — Food insecurity continues to affect families across Western Mass., with inflation driving up the cost of everyday essentials. That’s why Freedom Credit Union is again rallying support for its summer campaign benefiting the Food Bank of Western Massachusetts. From June 1 through Aug. 31, the community is invited to donate non-perishable food, personal care items, or monetary gifts at any Freedom branch.

“Thanks to the generosity of our members, staff, and entire community, this campaign has grown annually, and so has its impact,” Freedom Credit Union President Glenn Welch said. “Last summer, we collected more than $3,350 in donations, along with nearly 1,435 pounds of food and personal care items. This year, we’re aiming even higher. By simply adding an extra item or two to your grocery cart each week, you can make a lasting difference without stretching your budget.”

Suggested donations of non-perishable food and personal care items include baby formula; beans in cans or dried in bags; bread mixes; canned chicken, fish, and meat; cereals; coffee and tea; cooking oils and spices; diapers, wipes, and toilet paper; dried or canned fruit; evaporated or powdered milk; granola bars and crackers; feminine sanitary products; instant potatoes; pasta and noodles; peanut butter and nuts; rice and grains; sauces; shampoo, body wash, and soap; soups, stews, and chili in cans; toothpaste and toothbrushes; and vegetables in cans.

The Food Bank of Western Massachusetts has been feeding neighbors in need since 1982. It provides food to residents in Berkshire, Franklin, Hampden, and Hampshire counties through its members, which include independent food pantries, meal sites, and shelters.

SPRINGFIELD — Freedom Credit Union will once again offer the opportunity for Western Mass. residents to securely purge unwanted paperwork.

In cooperation with PROSHRED Springfield, Freedom is offering its free Community Shred Days at two of its branches on Saturday, June 7: 9-10 a.m. at 1976 Main St., Springfield; and 11 a.m. to noon at 296 Cooley St., Springfield.

The public is invited to bring old bills, bank statements, tax returns, and other sensitive documents for free, quick, secure on-site shredding. Members and non-members alike may bring up to five file boxes or paper bags per vehicle. There is no charge for this service.

SPRINGFIELD — In keeping with its community-minded approach to business, Freedom Credit Union recently announced its support for Square One’s “Back to Square One” capital campaign for its new campus. The credit union pledged $7,500 for the project.

“This gift represents Freedom Credit Union’s strong support for our mission and vision for the future of the families who live and work here,” said Kristine Allard, Square One’s vice president of Development & Communication. “We know that our new campus will play a vital role in positioning our region’s young children for long-term success. We are so grateful to our friends at Freedom Credit Union and everyone who has supported our campaign.”

In March of 2023, Square One formally announced plans to expand access to its high-quality early learning and care for the region’s children and families. Since that time, the campaign has succeeded in securing more than $13 million to build a new early learning and family support center in Springfield’s South End, at the same location where Square One once stood prior to the 2011 tornado. The building is slated to open next month.

“We are proud to support the important work Square One does every day to help children and families in our community grow and thrive,” Freedom Credit Union President Glenn Welch said. “Their vision to effect meaningful change that results in more promising futures for children, families, and our community closely reflects our own cooperative spirit.”

SPRINGFIELD — Every month, Freedom Credit Union collects donations for different charities as part of its Month of Giving campaign. This year, Freedom asked its members to nominate their favorite charities as beneficiaries. During January, February, and March, Freedom Credit Union collected and donated more than $2,738 to three local organizations.

In January, nearly $703 was raised for the Massachusetts Coalition for the Homeless. In February, donations added up to more than $1,091 for the Foundation for TJO Animals in Springfield and the Franklin County Regional Dog Shelter in Turners Falls. In March, more than $944 went to Shriners Children’s New England in Springfield.

“It’s always humbling to see how generous our community is,” Freedom Credit Union President Glenn Welch said. “We’re very fortunate to have many good causes and even more people eager to step up to and support them.”

Money collected through the end of May will support A Bed for Every Child, an organization that provides beds for children who don’t have appropriate sleeping arrangements. Donations can be made at any Freedom branch.

SPRINGFIELD — During April, Freedom Credit Union is inviting the community to donate money at any of its branches throughout Western Mass. to benefit Way Finders, a Springfield-based agency that helps people facing challenges to secure housing.

“Safe and secure housing is a basic essential,” Freedom Credit Union President Glenn Welch said. “Financial instability combined with a shortage of affordable housing in our region has forced many people into dire circumstances. We hope they know they’re not alone.”

Way Finders provides critical services such as emergency financial housing assistance, support for renters, and help for those facing foreclosure. The agency also helps people secure employment, economic mobility, and home ownership.

Donations help fund these efforts: building and managing affordable housing in urban, rural, and suburban settings; helping more than 5,000 families access emergency assistance and housing subsidies every year; helping people become first-time homebuyers; providing emergency shelter to families experiencing homelessness; supporting young parents and survivors of domestic abuse; and fostering housing stability through financial education and employment.

Every month, Freedom Credit Union collects donations for a different charity as part of its Month of Giving campaigns. This year, Freedom asked its members to nominate charities for support. Money collected through the end of April will support Way Finders’ mission to empower individuals and families through stable housing, with hope for a brighter future.

“We’re so thankful to those who generously contribute to our collections,” Welch said. “Investing in community is what Freedom Credit Union is all about.”

SPRINGFIELD — Throughout 2024, Freedom Credit Union contributed financial support to dozens of local charitable organizations throughout the four counties of Western Mass., donating more than $194,000. Additionally, Freedom employees recorded more than 600 hours of volunteer time in 2024.

“Our members and staff are passionate about supporting our community,” Freedom Credit Union President Glenn Welch said. “In 2024, we were proud to increase our donations over 2023. This year, we’re asking our members to deepen their engagement by nominating local charitable organizations for us to support.”

The 2024 total donated includes more than $130,000 through corporate giving initiatives, more than $11,000 in member and employee donations through Freedom’s Month of Giving campaigns, and more than $53,000 through local branch and department discretionary fund donations.

Supported organizations include Alzheimer’s Assoc.; Baystate Foundation – Rays of Hope; Baystate Health; Boys and Girls Clubs of Chicopee, Ludlow, and Springfield; Children’s Advocacy Centers – Franklin County and Hampden County; Clinical Support Options (Friends of the Homeless); Cooley Dickinson Hospital; Elms College; Food Bank of Western Massachusetts; Gándara Center; Gray House; Greater Springfield and Pioneer Valley Habitat for Humanity; Greenfield Community College; Make-A-Wish; Miracle League of Western Massachusetts; National MS Society; New North Citizens Council; Ronald McDonald House; Shriners Children’s New England; Spirit of Springfield; Springfield Jazz Fest; Springfield Museums; Springfield School Volunteers; Stanley Park of Westfield; Town of Ludlow 250th celebration; Town of West Springfield 250th celebration; Western New England University; Westover Galaxy Community Council; and YMCAs in Springfield and Greenfield.

“Freedom was founded on a cooperative, not corporate, spirit,” Welch said. “We know that the financial health of our members is entwined with the financial health of our community, so our charitable efforts remain ongoing. In January, we raised funds for the Massachusetts Coalition for the Homeless, and throughout the month of February, we are asking the community to support two Pioneer Valley animal shelters — the Foundation for TJO Animals and Franklin County Regional Dog Shelter — in their work for our furry and feathered friends. Stay tuned for more opportunities all year long.”

SPRINGFIELD — Wildfires in California. Hurricanes in Florida. While natural disasters like these are less common here in Western Mass., blizzards, tornadoes, fires, and more still pose threats. The experts at Freedom Credit Union shared some advice to help residents prepare in advance to save time, money, and heartache if disaster strikes.

“Disaster, whether personal or widespread, can strike anytime,” Freedom Credit Union President Glenn Welch said. “The more you can prepare now, the better off you’ll be later. Just as you stock up on salt, shovels, and other supplies before a blizzard, you should anticipate your financial needs in an emergency, so you have what you need on hand.”

Compiling important documents and storing them in a safety deposit box at your financial institution — or another safe place that is waterproof and fireproof — is the first step. This includes savings and checking-account numbers; tax statements; insurance policies; debit- and credit-card information; pay stubs; and legal documents, including birth, marriage and adoption certificates, deeds and titles, Social Security cards, military service records, wills, and other estate-planning documents.

Include a list of important contacts and phone numbers, such as your mortgage representative, landlord, healthcare providers, insurance agent, lawyer, and others you might need to reach in an emergency if you didn’t have access to your mobile phone.

“It’s also wise to have cash set aside in case you don’t have access to banks or ATMs,” Welch advised. “Think about what you might need to ensure you can access food and other necessities easily in a time of crisis.”

He added that photos and videos of valuables can also help make insurance claims proceed more quickly after a disaster. “Record a video of your home and its contents, and take pictures of items of special value. Store all the documents, contacts, cash, and images you gather in a single, safe place where you can easily access them if needed. Be sure to add a reminder on your calendar to review all the materials once a year and make any necessary updates.”

SPRINGFIELD — During February, Freedom Credit Union is inviting the community to donate money at any of its branches throughout Western Mass. to help make sure shelter animals are well taken care of as they wait for their forever families. The money collected will go to the Foundation for TJO Animals and the Franklin County Regional Dog Shelter.

“We all love our pets, and it’s heartbreaking to know some animals haven’t always gotten the care they deserve,” Freedom Credit Union President Glenn Welch said. “These shelters give adoptable pets a second chance. We’re proud to support that mission.”

Every month, Freedom collects donations for a different charity. Money collected through the end of February will support these two shelter organizations and the work they do for the health and welfare of all animals, including stray, lost, and unwanted pets.

The Foundation for TJO Animals covers costs for sick and injured animals that need extra help with medical treatments and rehabilitation at the Thomas J. O’Connor Animal Control and Adoption Center. The funding pays for a veterinarian five days a week; two part-time veterinary technicians providing general help in the shelter, as well as medical and dental care for the animals; medical supplies; and transportation.

The mission of the Franklin County Regional Dog Shelter is to protect and improve the lives of stray, lost, and unwanted dogs by offering a safe, welcoming facility; providing care and enrichment; and finding a home best suited for each animal. Donations support extra veterinary care and services to get dogs back on their feet and into loving homes.

“When animals need expensive medical treatments, they’re less likely to be adopted,” Welch said. “We hope our support gives the pets at these shelters the opportunity for a bright future.”

SPRINGFIELD — During January, Freedom Credit Union is inviting the community to donate money at any of its branches throughout Western Mass. to help make sure all families have options to stay warm and safe, especially during this cold season.

“It’s heartbreaking to know some people are struggling with even the most basic necessities,” Freedom Credit Union President Glenn Welch said. “The Massachusetts Coalition for the Homeless is doing critical work to take care of our neighbors and connect people with resources to get through the winter.”

Every month, Freedom collects donations for a different charity. Money collected through Jan. 31 will support the mission of the Massachusetts Coalition for the Homeless to create lasting solutions to housing, income, health, education, and racial inequalities.

The organization says its needs for the coming year are growing as it expects to work with more than 1,500 low-income households who are either at risk of becoming homeless or are already experiencing homelessness. Massachusetts is ranked third on the list of states with the most unaffordable housing in the country. Social workers say rents have escalated and many people’s wages have not kept pace, making the call for donations even more urgent.

“Every contribution helps,” Welch said. “Through the years, we have been humbled by the generosity of our community, and we are proud to be in a position to make a difference.”

SPRINGFIELD — Freedom Credit Union is inviting the community to donate money at any of its branches to help make sure all families feel the warmth and magic of the season. Contributions will go to the Salvation Army of Massachusetts Toy for Joy campaign, serving families in need during the holidays and beyond.

“It’s deeply gratifying to be able to support such an important program,” Freedom Credit Union President Glenn Welch said. “The Salvation Army does great work and is especially uplifting for families facing challenges during the holiday season.”

Every month, Freedom Credit Union collects donations for a different charity. Money collected through Dec. 20 will support the Salvation Army’s work on the front lines of need.

Throughout the year, the organization offers services to struggling families across Western Mass. During the holidays, families will receive Christmas gifts for children ages 16 and under. Social-services teams are also helping families put food on the table, pay rent and utility bills, and keep a roof over their heads.

SPRINGFIELD — Freedom Credit Union is inviting the community to donate money at any of its branches to benefit the Westover Galaxy Community Council in support of the work of the men and women at the Westover Air Reserve Base in Chicopee. For donations through Dec. 3, Freedom will match up to $2,500 to celebrate the National Day of Giving.

“We appreciate the work the Westover Galaxy Community Council does to uplift the base,” Freedom Credit Union President Glenn Welch said. “With all the sacrifices they make during the holidays, we hope members of the military feel supported by our community’s generosity.”

The Westover Galaxy Community Council is a charity organization made up of veterans, local businesspeople, and other citizens. The group works to enhance the well-being of the Westover Air Reserve Base community and those who serve on the installation. Its charter mandates that all donations are kept local, to military organizations and units that operate out of Westover, the largest Air Reserve base in the nation, home to more than 5,500 military and civilian workers.

SPRINGFIELD — During November, Freedom Credit Union is collecting cash donations at all its branches throughout Western Mass. to help the Westover Galaxy Community Council support military service members and their families at Westover Air Reserve Base (ARB) in Chicopee.

“We salute the service and sacrifices of the brave men and women serving at the Westover base,” Freedom Credit Union President Glenn Welch said. “Especially with the holidays coming, having loved ones away from home is challenging. We hope our contributions help ease the burden on military families.”

Formed in 1988 as a committee within the Chicopee Chamber of Commerce and incorporated as an independent organization in 1989, the Westover Galaxy Community Council is made up of veterans, local businesspeople, and other citizens who support the men, women, and mission of Westover ARB. Within Department of Defense guidelines, the Westover Galaxy Community Council raises funds to contribute to events and special needs at Westover ARB, the largest air reserve base in the nation.

Anyone can contribute at any Freedom Credit Union branch, Welch said. “You don’t have to be a Freedom member. We feel fortunate to have such a generous community helping us give back to our troops.”

SPRINGFIELD — Freedom Credit Union is helping families in need put food on the table. Its annual campaign for the Food Bank of Western Massachusetts extended over three months this summer, raising enough to cover the cost of more than 10,000 meals.

“It warms our hearts to know we’ve helped remove some of the stress families face as they struggle to keep up with the rising cost of food and other necessities,” Freedom Credit Union President Glenn Welch said. “We’re deeply thankful for the generosity of those who helped us support our neighbors living with food insecurity.”

Freedom Credit Union collected donations of cash, non-perishable food, and personal-care items at all its branches, raising a total of more than $3,350. For every dollar donated, the Food Bank can provide three meals. In addition, food donations weighing in at nearly 1,435 pounds were delivered to the Gray House, a member organization benefiting from the Food Bank of Western Massachusetts. That amounts to another 1,195 meals.

Every month, Freedom Credit Union collects donations for a different charity. This month, people can make contributions at any branch through Thursday, Oct. 31 to support Rays of Hope in its fight against breast cancer.

SPRINGFIELD — Throughout the month of October, Freedom Credit Union is accepting cash donations at all its branches to benefit Rays of Hope, a Baystate Health Foundation charity supporting breast-cancer patients and survivors.

“We’re always seeking new ways to uplift our community,” Freedom Credit Union President Glenn Welch said. “We know countless families who have been personally impacted by and involved with the battle against breast cancer. We’re humbled to have this opportunity to help.”

Since its inception three decades ago, Rays of Hope has raised $17.2 million toward studies at the Rays of Hope Center for Breast Cancer Research, and has provided funding for state-of-the-art equipment, breast-health programs, outreach, and education. It also provides grants for complimentary therapies and cancer programs to community partners throughout Western Mass.

The community is encouraged to donate at any Freedom branch through Thursday, Oct. 31. Freedom Credit Union also has a team participating in the Rays of Hope Walk & Run Toward the Cure of Breast Cancer on Sunday, Oct. 27. The event kicks off at 8 a.m. at Temple Beth El, 979 Dickinson St., Springfield.

SPRINGFIELD — Throughout the month of September, Freedom Credit Union is accepting monetary donations at all its branches to benefit the Alzheimer’s Assoc. Walk to End Alzheimer’s, an event held annually in more than 600 communities nationwide, making it the largest event to raise awareness and funds for Alzheimer’s care, support, and research.

According to the Alzheimer’s Assoc., one in three seniors dies with Alzheimer’s or another form of dementia, and more than 7 million Americans are living with the disease. This year alone, Alzheimer’s and other dementias will cost the U.S. $360 billion — a number projected to rise to nearly $1 trillion by 2050.

“Alzheimer’s disease isn’t just a staggering statistic; for many of us, it’s deeply personal, taking away precious memories and connections with our loved ones,” Freedom Credit Union President Glenn Welch said. “That’s why we’re committed to supporting the Alzheimer’s Association once again by forming a team to walk and by raising funds for breakthroughs in the fight against dementia.”

Freedom Credit Union is accepting donations through Saturday, Sept. 30. Local walks in Western Mass. this year will be held in Adams on Saturday, Oct. 5, and at Holyoke Community College on Sunday, Oct. 20. The Freedom Credit Union team is participating in the walk in Holyoke.

SPRINGFIELD — Freedom Credit Union is offering the opportunity for Western Mass. residents to securely purge unwanted paperwork. In cooperation with PROSHRED Springfield, Freedom is offering free Community Shred Days at four of its branches this fall.

On Saturday, Sept. 7, shred events will be held from 9 to 10:30 a.m. at 1976 Memorial Dr., Chicopee, and from 11 a.m. to 12:30 p.m. at 645 Center St., Ludlow.

On Saturday, Sept. 14, shred events will be held from 9 to 10:30 a.m. at 54 Fair St., Northampton, and from 11 a.m. to 12:30 p.m. at 74 Main St., Greenfield.

The public is invited to bring old bills, bank statements, tax returns, and other sensitive documents for free, quick, secure on-site shredding. Members and non-members alike may bring up to five file boxes or paper bags per vehicle. There is no charge for this service.

SPRINGFIELD — Food insecurity remains a growing problem throughout Western Mass., especially with ongoing inflation impacting the cost of food and personal-care necessities. For that reason, Freedom Credit Union is extending its annual Month of Giving campaign for the Food Bank of Western Massachusetts to three months. The community is encouraged to stop by any Freedom branch to donate non-perishable food and personal-care items, as well as cash donations, now through Aug. 31.

“Anyone who buys food or other necessities for themselves or their families knows that the cost of everything has risen significantly over the past three years,” Freedom Credit Union President Glenn Welch said. “This means that more people than ever are experiencing food insecurity and need relief. Our members, staff, and community have always given generously to help support the Food Bank of Western Massachusetts, an organization on the front lines of food assistance in our region.”

Suggested donations of nonperishable food and personal care items include:

baby formula; beans in cans or dried in bags; bread mixes; canned chicken, fish, and meat; cereals; coffee and tea; cooking oils and spices; diapers, wipes, and toilet paper; dried or canned fruit; evaporated or powdered milk; granola bars and crackers; feminine sanitary products; instant potatoes; pasta and noodles; peanut butter and nuts; rice and grains; sauces; shampoo, body wash, and soap; soups, stews, and chili in cans; toothpaste and toothbrushes; and vegetables in cans.

“Last summer’s campaign extended over two months, and we collected more than $2,700 plus food and personal-care donations,” Welch said. “We are hoping to increase our total contribution this year and urge our members, staff, and neighbors to donate as generously as possible. Throwing an extra item or two in your grocery cart every week or so can add up to a good-sized donation after three months without affecting your bottom line too significantly.”

The Food Bank of Western Massachusetts has been feeding neighbors in need and leading the community to end hunger since 1982. It provides food to residents in Berkshire, Franklin, Hampden, and Hampshire counties through its members, which include independent food pantries, meal sites, and shelters.

SPRINGFIELD — In cooperation with PROSHRED Springfield, Freedom Credit Union will offer a free Community Shred Day on Saturday, June 8 at two branches. The event will take place from 9 to 10:30 a.m. at 1976 Main St., Springfield; and 11 a.m. to 12:30 p.m. at 296 Cooley St., Springfield.

The public is invited to bring old bills, bank statements, tax returns, and other sensitive documents for free, quick, and secure on-site shredding. Credit union members and non-members alike may bring up to five file boxes or paper bags per vehicle. There is no charge for this service.

SPRINGFIELD — Committed to supporting local nonprofits that help its members and community, Freedom Credit Union raised $2,925 during its Month of Giving campaigns during the first three months of 2024.

Funds were split between four organizations: Massachusetts Coalition for the Homeless (January), the Foundation for TJO Animals and Franklin County Regional Dog Shelter (February), and Griffin’s Friends (March).

“All of these organizations have been included in our monthly giving campaigns for years because they are causes that are important to our members, staff, and community,” Freedom Credit Union President Glenn Welch said. “They each provide essential services that make our region a better place for all.”

The mission of the Massachusetts Coalition for the Homeless is “to create lasting solutions to housing, income, health, education, and racial inequalities in all parts of the Commonwealth.”

The Foundation for TJO Animals supports the Thomas J. O’Connor Adoption Center, which provides animal shelter and adoption services for the cities of Springfield, Chicopee, and Holyoke.

The Franklin County Regional Dog Shelter is a volunteer-led group serving the communities of Franklin County. Its mission is to protect and improve the lives of stray, lost, and unwanted dogs.

Griffin’s Friends is committed to helping ease the hardships of children in treatment for cancer and the families who love and support them.

Freedom’s May Month of Giving campaign supports A Bed for Every Child. The community is invited to stop by any Freedom branch throughout the month to support this endeavor with cash donations. Over the summer, in June, July, and August, Freedom will again collect funds and nonperishable food items in support of the Food Bank of Western Massachusetts.

SPRINGFIELD — Freedom Credit Union believes every child deserves a great night’s sleep, every night. That’s why it is again holding its annual Month of Giving campaign to support the program known as A Bed for Every Child throughout the Pioneer Valley. The community is invited to stop by any Freedom branch throughout the month of May to support this endeavor with cash donations.

“We appreciate the commitment of our members, staff, and community in supporting this important annual initiative,” Freedom Credit Union President Glenn Welch said. “With ongoing support, we can help make sure all children have a warm, cozy place to dream every night.”

This effort began in 2011 when the Massachusetts Coalition for the Homeless learned that many public-school students were not getting enough sleep because they did not have their own beds. In response, they launched A Bed for Every Child in 2012 with a mission to help children get the restful sleep they need to learn and succeed.

Partnering with schools, healthcare institutions, and nonprofit community partners, each child receives a brand-new mattress and a sturdy custom wooden bed frame. On average, A Bed for Every Child receives more than 200 referrals for beds each month statewide. To date, more than 1,598 children have been helped.

Freedom Credit Union has partnered with the Pioneer Valley chapter of the Cooperative Credit Union Assoc. to support this initiative annually since 2017.

Lee Craig

SPRINGFIELD — Freedom Credit Union recently hired Lee Craig as its senior vice president and chief financial officer. Bringing three decades of leadership experience in credit-union operations and compliance, Craig will lend his expertise to planning, directing, and controlling Freedom’s overall financial plans and policies, accounting practices, and relationships with lending institutions and the financial community.

“We’re thrilled to welcome Lee as our new CFO,” Freedom Credit Union President Glenn Welch said. “His incredible wealth of knowledge encompasses not only every facet of our industry, but the communities in which our members live and work. We couldn’t ask for a better fit for this fundamental role within our organization.”

Craig comes to Freedom after 23 years as CFO at MassMutual Federal Credit Union, where he was responsible for the operation’s overall financial condition, information-technology oversight, compliance management, and strategic planning. He also previously served as principal examiner at the National Credit Union Administration.

A member of the Credit Union National Assoc. CFO Council and Compliance Council and a past member of Fiserv’s user advisory board, Craig served on the town of Westhampton’s Finance Committee for several years. He earned his bachelor’s degree in business management from Westfield State University.

SPRINGFIELD — Freedom Credit Union is collecting cash donations through March 30 at its branches throughout Western Mass. to benefit Griffin’s Friends, a volunteer-led group dedicated to providing relief and support to children with cancer and their families.

“This is a cause we support annually because it is near and dear to the hearts of our members and staff,” Freedom Credit Union President Glenn Welch said. “Griffin’s Friends is committed to helping ease the hardships of children in treatment for cancer and the families who love and support them.”

All funds raised throughout the March Month of Giving campaign will benefit the Griffin’s Friends Children’s Cancer Fund at Baystate Health Foundation Inc. Established in 1994, Griffin’s Friends is named for Griffin Kelleher, who passed away from cancer when he was 14 months old. This fund is his legacy, supporting children in treatment for cancer and their families by providing small acts of kindness. Examples include trips to stage performances and sporting events; in-hospital and outpatient entertainment; massage therapy; and activities such as art, computers, and games.

“We encourage our employees, members, and community to donate to this worthy cause at any Freedom branch this month,” Welch said. “Together, we can help ease the all-consuming burden of a child’s cancer diagnosis for local families by providing them with moments of comfort and happiness.”

SPRINGFIELD — Throughout 2023, Freedom Credit Union contributed financial support to more than 70 charitable organizations throughout the four counties of Western Mass, donating a total of $181,898.

“Our members and staff are passionate about supporting the community where we live, work and serve,” Freedom Credit Union President Glenn Welch said. “In 2023, we were proud to donate funds for a wide variety of deserving institutions.”

Corporate charitable giving accounted for donations totaling $130,432.00, which benefitted local and regional organizations. Throughout the year, Freedom also held a variety of Month of Giving campaigns, raising $17,316 to support local organizations. Local branch and department giving contributed an additional $34,150 to local charities.

“As a credit union, Freedom was founded in a cooperative spirit,” Welch said. “We know that serving our members in a holistic way includes helping the whole community, since we all rise together. Our efforts are continuing through 2024. Throughout the month of February, we are asking the community to ‘Paws for a Cause’ and make cash donations to benefit the Foundation for TJO Animals in Springfield and Franklin County Regional Dog Shelter in Greenfield.”