Heather Arbour accepts the 2026 Emerging Leader Award from the Massachusetts Bankers Assoc.

MONSON — Monson Savings Bank announced that Heather Arbour, vice president, BSA, Fraud, & Compliance, has been named the 2026 Emerging Leader Award recipient by the Massachusetts Bankers Assoc. (MBA).

The MBA announced the 2026 recipients of its Women in Banking Achievement Awards at the recent annual Women and Allies in Banking Conference, recognizing leaders who embody the values of vision, mentorship, and empowerment that elevate the entire industry. The Emerging Leader Award is bestowed upon one individual each year to honor a woman under age 40 who is a rising star in her institution and demonstrates the qualities of a forward-thinking, driven leader.

“Heather’s career is a true testament to dedication, growth, and leadership,” said Dan Moriarty, president and CEO of Monson Savings Bank. “From her early days as a teller to her current role, Heather has been instrumental in strengthening our organization. Her leadership, expertise, and forward-thinking approach have had a profound impact across the bank and in the communities we serve. We are incredibly proud of her and this well-deserved recognition.”

During her nearly 20-year tenure at Monson Savings Bank, Arbour has demonstrated a clear and consistent trajectory of advancement, taking on increasing levels of responsibility and leadership. In her current role, she oversees enterprise-wide BSA/AML compliance, fraud prevention, and compliance program management, playing a critical role in protecting both the bank and its customers.

Arbour has been instrumental in building and enhancing the bank’s fraud prevention programs, developing proactive risk-based frameworks that strengthen reporting, training, and overall risk mitigation. She has also successfully led the implementation of enterprise-level fraud detection and AML technologies, guiding complex, cross-functional initiatives that have significantly advanced the bank’s operational capabilities.

“I’ve been fortunate to spend 19 years at Monson Savings Bank, an organization that has created a space for me to learn, grow, and lead,” she said. “This recognition is not simply a reflection of individual achievement, but of the many people who have invested in me — mentors, colleagues, and role models who have shaped how I think about leadership: not as a title, but as a responsibility to support others, lead with integrity, and contribute to something larger than ourselves.”

Recognized as a trusted advisor, Arbour provides guidance to senior and executive leadership on evolving fraud trends, regulatory developments, and risk management strategies. Her influence extends across the organization, where she serves as a mentor, role model, and valued resource to colleagues.

“Heather is a tremendous asset to our organization and a role model for so many of her colleagues,” said Dina Merwin, Monson Savings Bank’s senior vice president and chief risk & senior compliance officer. “Her ability to lead with both technical expertise and genuine care for others sets her apart. She approaches every challenge with thoughtfulness, integrity, and a commitment to doing what’s right, not only for the bank, but for our customers and community. This recognition is incredibly well-deserved.”

In addition to her professional accomplishments, Arbour is deeply committed to continuous learning and personal growth. She earned her associate, bachelor’s, and master’s degrees while working full-time, achieved her certified anti-money laundering specialist (CAMS) designation, and recently completed the ABA Stonier Graduate School of Banking. Her dedication to lifelong learning reflects her commitment to expanding her knowledge and strengthening her leadership.

Arbour’s impact extends beyond the bank and into the community. She actively volunteers with organizations including the Salvation Army, which she serves as co-treasurer, as well as local school initiatives and mentoring programs. She frequently volunteers in the community and is also passionate about educating customers and community members on fraud prevention and cybersecurity awareness.

“Heather exemplifies what it means to be an emerging leader,” Moriarty said. “Her commitment to excellence, her passion for mentoring others, and her dedication to making a meaningful difference, both within our organization and throughout our communities, truly set her apart.”

Meghan Caputo

MONSON — Monson Savings Bank announced the promotion of Meghan Caputo to Assistant branch manager of its East Longmeadow branch.

“Meghan’s dedication to our customers, her strong work ethic, and her commitment to the East Longmeadow community make her a valuable member of our team,” said Dan Moriarty, president and CEO of Monson Savings Bank. “We are proud to recognize her contributions with this well-deserved promotion.”

In her new role, Caputo will support the branch manager in overseeing the daily operations of the branch, while striving to deliver exceptional customer service. Her responsibilities include assisting customers with banking needs such as IRAs and home equity lines of credit, supporting staff development, and ensuring adherence to regulatory compliance standards.

Caputo earned her bachelor’s degree in criminal justice from Bay Path University, where she developed strong analytical, communication, and problem-solving skills that support her work in banking. Her educational background provides a solid foundation for navigating complex customer needs, ensuring regulatory compliance, and contributing to the overall success of branch operations.

Prior to joining the bank, she spent eight years with Big Y Foods, where she held a supervisory role and was responsible for front-end operations, cash handling, scheduling, and payroll processing. She has now been with Monson Savings Bank for four years, bringing valuable experience and a strong commitment to customer service and operational excellence.

An active member of the local community, Caputo enjoys participating in events such as East Longmeadow National Night Out and the Rotary Summer Concert Series. Her connection to the area and dedication to community involvement align closely with the bank’s mission of supporting the region it serves.

Caputo shared that she was initially drawn to Monson Savings Bank because of its strong community presence and values as a local, community-focused institution. She looks forward to continuing to grow in her role while deepening her involvement in the East Longmeadow community.

“I am truly excited to continue growing with Monson Savings Bank and to take on this new role as part of the East Longmeadow team,” she said. “Building strong relationships with our customers and helping them reach their financial goals is incredibly rewarding. I look forward to further supporting our customers and becoming even more involved in the East Longmeadow community while delivering the high level of service our customers expect.”

Wendy Wakefield

MONSON — Monson Savings Bank announced the appointment of Wendy Wakefield as vice president, director of Residential Lending.

“Wendy’s depth of experience in residential lending, combined with her leadership and commitment to customer success, make her an excellent addition to our team,” said Dan Moriarty, president and CEO of Monson Savings Bank. “We are confident that her expertise will further strengthen our mortgage operations and enhance the services we provide to our customers.”

In her new role, Wakefield will oversee the bank’s mortgage department, leading residential lending operations and supporting the bank’s continued commitment to helping individuals and families achieve their homeownership goals.

She brings more than 20 years of experience in banking and financial services, including 13 years specializing in residential lending. She most recently worked at North Brookfield Savings Bank, where she was responsible for lending compliance, project management, and loan servicing. Her extensive background and leadership experience will play a key role in enhancing the bank’s residential lending services.

Wakefield holds a bachelor’s degree in business from New England College of Business and a project management certification from Cornell University. Her educational background supports her strong operational leadership, strategic planning capabilities, and commitment to delivering efficient, customer-focused lending solutions.

Wakefield plays an active leadership role internally at Monson Savings Bank, contributing to the bank’s audit, compliance, and CRA/fair lending committees. In these capacities, she supports key strategic and regulatory initiatives, helping to uphold the bank’s strong commitment to compliance, risk management, and responsible lending practices. Her involvement highlights her dedication to maintaining the highest standards of operational excellence and reinforcing the bank’s mission-driven approach to serving its communities.

Outside of her role at the bank, Wakefield is engaged in her local community as a participant in the Rutland Youth Soccer League. Her community involvement further reflects her dedication to supporting families and strengthening the communities she serves.

Wakefield shared that she was drawn to Monson Savings Bank because of its strong reputation and commitment to the communities it serves. She looks forward to collaborating with her colleagues and contributing to the bank’s continued growth and success.

“I’m excited to join the team at Monson Savings Bank,” she said. “Throughout my career, I’ve been passionate about helping individuals and families achieve homeownership, and I look forward to working alongside a group that shares those same values. Together, we will continue delivering trusted guidance and expand the ways we empower individuals and families to reach their homeownership goals.”

MONSON — Monson Savings Bank is supporting the South End Community Center (SECC) in Springfield with a $2,500 donation as part of its 2026 Community Giving Initiative, a program driven by community participation and dedicated to uplifting local nonprofit organizations.

Dan Moriarty, president and CEO of Monson Savings Bank, along with Michael Rouette, executive vice president and chief operating officer, recently met with SECC Executive Director Tony Bergeron to present the donation on behalf of the bank.

“We are honored to present this donation to the South End Community Center on behalf of Monson Savings Bank,” Moriarty said. “Organizations like SECC are at the heart of our communities, offering critical support and opportunities that help individuals and families thrive. It’s incredibly meaningful for us to support their work and see the positive impact they make every day.”

Monson Savings Bank’s Community Giving Initiative is an annual program that invites local residents to vote for nonprofit organizations they would like the bank to support. By incorporating community feedback, the bank ensures its charitable giving aligns with the needs and priorities of the communities it serves.

“At Monson Savings Bank, our Community Giving Initiative reflects what matters most to the region we serve,” Rouette said. “The strong support SECC received through community voting speaks volumes about the difference they’re making. We’re proud to stand behind their mission and invest in programs that bring people together and strengthen the community.”

The South End Community Center serves as a cornerstone of the Springfield community, offering programs and services that promote youth development, education, and overall community well-being. Through its commitment to creating a safe and supportive environment, SECC helps individuals build skills, access resources, and foster connections that contribute to a stronger, more vibrant community.

“We are grateful for Monson Savings Bank’s generous support and for the community members who voted for us through the Community Giving Initiative,” Bergeron said. “This donation will help us continue delivering essential programs and services that make a lasting difference in the lives of those we serve.”

MONSON — Dan Moriarty, Monson Savings Bank president and CEO, was elected to the 20-member board of directors of the Massachusetts Bankers Assoc. (MBA) at its annual meeting in May. Founded in 1905, the MBA is the only association representing FDIC-insured community, regional, and nationwide banks serving consumer and business clients across the Commonwealth.

“In today’s rapidly evolving banking environment, the voice and expertise of leaders like Dan Moriarty are invaluable,” MBA President and CEO Kathleen Murphy said. “Their leadership enhances our ability to advance key priorities, deliver high-impact resources, and serve as a strong advocate for our members. With their insight, we are well-positioned to anticipate industry shifts and support institutions serving diverse communities across Massachusetts.”

Added Moriarty, “I am honored to be elected to the board of directors of the Massachusetts Bankers Association, an organization that has played a vital role in supporting and advancing the banking industry for more than 120 years. At Monson Savings Bank, our mission is rooted in strengthening the financial well-being of our customers and communities. Serving on the MBA board provides an opportunity to share that perspective, contribute to meaningful industry dialogue, and help ensure that community-focused banking continues to thrive across the Commonwealth. I look forward to collaborating with fellow board members to advocate for policies and innovations that support sustainable growth and expand access to financial services for all.”

MONSON — Monson Savings Bank announced its support of the YWCA of Western Massachusetts’ transformative “Shifting the Paradigm: Empowering Women & Children, Empowers the Next Generation” campaign, a comprehensive, $7.5 million capital initiative dedicated to sustaining and expanding critical services for women, children, and families across the region. As a bank consistently dedicated to serving the needs of local communities, Monson Savings Bank committed to a $100,000 contribution.

The campaign aims to secure the long-term future of the YWCA, which has served Western Mass. for nearly 160 years by providing vital programs such as domestic violence shelter and advocacy, sexual assault counseling, youth education, housing support, and a 24/7 confidential crisis hotline that assists more than 6,500 individuals annually. The organization reaches more than 12,000 people each year, offering not just immediate support, but pathways toward healing, independence, and long-term stability.

Monson Savings Bank President and CEO Dan Moriarty is deeply engaged in this mission, serving as co-chair of the campaign as well as a member of the YWCA’s finance committee.

“At Monson Savings Bank, we believe that strong communities are built when people are supported, empowered, and given the opportunity to thrive,” Moriarty said. “The YWCA of Western Massachusetts does extraordinary work, providing not just safety, but hope and a path forward for individuals and families facing unimaginable challenges. It is an honor to help lead this campaign and to stand alongside an organization that so powerfully aligns with our mission of strengthening lives and communities.”

The “Shifting the Paradigm” campaign will invest in both immediate needs and long-term sustainability, including expanding programs for children and teens impacted by trauma, eliminating waitlists for critical services, and renovating essential shelter and housing facilities to ensure safe, dignified environments for those seeking refuge.

Elizabeth Dineen, CEO of the YWCA of Western Massachusetts, expressed gratitude for the bank’s leadership and community commitment.

“Monson Savings Bank exemplifies what it means to be a true community partner,” she said. “Their support goes beyond financial contribution — it reflects a shared belief that every individual deserves safety, dignity, and the opportunity to build a better future. With champions like Dan and the entire Monson Savings Bank team by our side, we are not only sustaining vital services, we are redefining what is possible for the women, children, and families we serve.”

This partnership reflects Monson Savings Bank’s longstanding commitment to community impact, rooted in its founding mission to empower individuals through financial opportunity, which is strengthened through ongoing investments in organizations that foster equity, resilience, and growth.

MONSON — Monson Savings Bank invites the community to take an important step toward protecting their personal information by attending its free Community Shred Day on Saturday, June 13 from 9 a.m. to noon. at the bank’s 146 Main St., Monson branch.

This annual event provides a convenient and secure way for residents to safely dispose of sensitive documents. Monson Savings Bank is once again partnering with PROSHRED of Wilbraham, a trusted professional shredding service, to ensure all materials are destroyed securely and on site.

With identity theft and fraud remaining significant concerns, properly discarding outdated paperwork is more important than ever. Community members are encouraged to bring documents that contain personal or financial information, including old tax returns, bank and credit card statements, medical records, bills, and other confidential materials. The event is open to everyone, regardless of whether they are a Monson Savings Bank customer.

“At Monson Savings Bank, we believe protecting personal information is a shared responsibility,” said Dan Moriarty, president and CEO of Monson Savings Bank. “By offering a free and accessible shredding event, we’re helping our customers and neighbors reduce risk and stay one step ahead of fraud. It’s another way we deliver on our commitment to community security and trust.”

MONSON — Monson Savings Bank announced that Stacee Duda has joined the bank as assistant branch manager in Wilbraham, bringing extensive banking leadership experience and a strong commitment to community engagement.

Duda brings more than 30 years of experience in retail banking, branch operations, and customer-focused leadership. In her role, she supports daily service operations of the Wilbraham branch, provides employee development support to the branch team, and works closely with customers to provide tailored financial solutions. She is passionate about creating a welcoming branch environment that reflects Monson Savings Bank’s commitment to personal service and meaningful community connections.

“We are excited to welcome Stacee to the Monson Savings Bank team,” said Dan Moriarty, president and CEO of Monson Savings Bank. “Her depth of banking experience, leadership skills, and long-standing commitment to community involvement align perfectly with our mission as a community bank.”

Prior to joining Monson Savings Bank, Duda served as branch sales manager at Arrha Credit Union in West Springfield, where she led branch performance by building trusted relationships with members and strengthening the institution’s visibility through community outreach and local engagement efforts.

She previously held roles as senior banker at PeoplesBank and assistant branch manager at United Bank, where she developed strong expertise in branch leadership, consumer lending, regulatory compliance, and staff mentoring. She holds federal NMLS registration and is a notary public in the Commonwealth of Massachusetts.

Throughout her career, Duda has remained actively involved in the communities she serves. She regularly participates in local chamber and community events and previously served for three years as treasurer of the Suffield Chamber of Commerce, supporting local businesses and economic development initiatives. She believes community banks play a vital role in strengthening neighborhoods, supporting local organizations, and fostering lasting relationships.

“I am proud to join Monson Savings Bank, an institution that truly values community and relationships,” she said. “I look forward to working closely with customers, supporting local organizations, and being actively involved in the communities where we live and work.”

Jacob Johnson

MONSON — Monson Savings Bank announced that Jacob Johnson has joined the bank as assistant branch manager of the Hampden branch.

Johnson brings a strong background in customer-focused relationship management and financial services to Monson Savings Bank. In his role, he supports the day-to-day operations of the Hampden branch, assists with staff development, and works directly with customers to provide a full range of personal and business banking solutions. He is focused on delivering personalized, attentive service that fosters trusted, long-term customer relationships.

“We are happy to welcome Jacob to the Monson Savings Bank team,” said Dan Moriarty, president and CEO of Monson Savings Bank. “His strong customer service background, financial experience, and dedication to community values make him a great fit for our Hampden branch and the customers we serve.”

Prior to joining Monson Savings Bank, Johnson spent six years locally with Balise Ford of Wilbraham, most recently serving as a Finance and Insurance manager. In that role, he developed extensive experience assisting customers with financing options, financial products, and relationship-based service — skills that align with the core of Monson Savings Bank’s community banking approach. He holds a bachelor’s degree from Westfield State University.

Johnson is actively involved in the community. He and his family support the YMCA of Greater Springfield, where his children participate in youth programs. He is also a dedicated supporter of Empty Arms Bereavement Support, participating annually in the organization’s Syrup Stampede 5K to raise awareness and funds for families experiencing pregnancy and infant loss. In addition, he has quickly become engaged in Monson Savings Bank’s outreach initiatives focused on strengthening customer and community relationships.

“I am thrilled to join Monson Savings Bank and serve the community where I live and am raising my family,” Johnson said. “I value being part of a bank that truly puts people and community first. I look forward to building lasting relationships with our customers, helping them achieve their financial goals, and contributing to the bank’s proud tradition of giving back to the neighborhoods we call home.”

John Williams

MONSON — Monson Savings Bank announced the promotion of John Williams to branch manager of the Wilbraham branch.

Williams, who previously served as assistant branch manager at the bank’s East Longmeadow location, brings more than 11 years of banking and financial services experience, strong leadership abilities, and a deep commitment to exceptional customer service.

In his new role, he will oversee the day‑to‑day operations of the Wilbraham branch, guide and develop branch staff, and advance branch growth through new deposit account relationships. He will also continue strengthening local community connections through volunteer efforts and outreach initiatives.

“We are excited to congratulate John on his well‑deserved promotion to branch manager,” said Dan Moriarty, president and CEO of Monson Savings Bank. “John leads with integrity, compassion, and a true customer‑first mindset. His dedication to both his team and the community makes him an outstanding fit for our Wilbraham branch.”

Before joining Monson Savings Bank, Williams worked at Fifth Third Bank in Sarasota, Fla., where he served as a personal banker assisting customers with new accounts, lending, maintenance, and retirement planning. His career also includes experience with additional financial institutions, contributing to his strong operational foundation and relationship‑building skills. He is active in the community as a member of the Western Mass Referral Exchange (BNI Group) and regularly volunteers to support local initiatives.

“I am thrilled to join the Wilbraham branch of Monson Savings Bank,” Williams said. “My time at the East Longmeadow branch has allowed me to grow professionally and personally. I look forward to taking what I have learned to lead the Wilbraham branch and serve the community.”

MONSON — Monson Savings Bank (MSB) announced the recipients of its 2026 President’s Award, the highest honor presented by the bank. This award recognizes employees who exemplify Monson Savings Bank’s mission and values through outstanding customer and community service, exceptional teamwork, professionalism, and unwavering integrity.

This year, two employees have been selected from peer nominations for their extraordinary contributions, leadership, and dedication to the bank and its customers: Melanie Garcia, senior commercial loan administrator; and Terry Poloski, vice president, residential lending officer.

Employed with Monson Savings Bank since November 2013, Garcia has long been a pillar of excellence within the Commercial Lending department. Chosen from 22 nominees in the non-officer/manager category, she received five heartfelt nominations highlighting her expertise, organization, communication skills, and the positive influence she brings to the team.

Colleagues describe Garcia as knowledgeable, humble, and exceptionally dedicated, consistently strengthening customer relationships and enhancing the bank’s reputation. Her commitment to her role, her team, and the bank’s partners is both remarkable and inspiring.

Since joining Monson Savings Bank in December 2011, Poloski has been a trusted leader within the Residential Lending department. Selected from 16 nominees in the officer/manager category, she also received five nominations, each recognizing her professionalism, compassion, and significant impact on both customers and colleagues.

Poloski is described as humble, hardworking, an outstanding mentor, and a leader who consistently prioritizes the bank’s success over personal recognition. Her dedication has helped shape the strength and reputation of the bank’s mortgage department and continues to set the standard for exceptional customer care at MSB.

“Melanie and Terry represent the very best of Monson Savings Bank,” said Dan Moriarty, president and CEO. “Their dedication, professionalism, and genuine care for our customers and communities embody the spirit of this award. They lead by example every day, and our organization is stronger because of their contributions. It is an honor to recognize them as our 2026 President’s Award recipients.”

With this recognition, Garcia and Poloski join an esteemed group of President’s Award alumni, including Kevin Hicks, Kate Blackwell, Sara Rodrigues, Paul Shepardson, and Mike Sexton, whose accomplishments continue to shape the legacy and future of Monson Savings Bank.

MONSON — Every year, Monson Savings Bank offers $28,000 in scholarships to graduating high school seniors, with the aim of supporting the attainment of higher education for students who live within the communities the bank serves. Monson Savings Bank’s 2026 scholarships are now available to high school seniors enrolled in the Monson, Ware, Hampden-Wilbraham, and East Longmeadow school districts.

“Monson Savings Bank is proud to support our neighbors and help them reach their goals,” said Dan Moriarty, Monson Savings Bank president and CEO. “We are thrilled to provide local high school graduates with scholarship money to offset the cost of continuing their education. We are pleased to have the chance to help these hardworking young people in continuing their education and finding success in this next stage of their lives.”

To qualify, graduating seniors must be planning to attend an accredited college, technical school, or certification program. Scholarship awards will be based on a variety of factors, which may include the applicant’s financial needs, academic performance, and extracurricular activities. A candidate for this scholarship should demonstrate a commitment to their community.

Students interested in applying for the Monson Savings Bank Scholarship should contact their high school guidance department for an application. The deadline for application acceptance varies by school.

MONSON — Monson Savings Bank will host a free workshop, “Homebuying 101: Your Path to Homeownership,” on Thursday, March 12 from 6 to 9 p.m. at Red Rose Pizzeria in Springfield.

Monson Savings Bank has designed this workshop to break down the homebuying process from start to finish in an easily digestible format, focusing on the fundamentals. It was developed to be informative, friendly, and actionable, ensuring attendees leave the event feeling hopeful and supported as they take steps toward homeownership.

The event will be hosted by Monson Savings Bank homebuying experts Wil Morales, Terry Poloski, and Brett Charron, who will provide helpful advice and answers to attendees’ questions, as well as cheat sheets, tools, and a clear plan to make homeownership possible.

“What we love about this format is that it caters to everyone, from those just beginning to consider homeownership, or feeling overwhelmed by the process, to those who feel homeownership is out of reach, and even to those who simply want to learn more and feel confident during the homebuying process,” said Morales, assistant vice president and Community Lending officer. “We are here providing the resources and support to move forward, prepare for the next steps, and get community members on the path to homeownership.”

Monson Savings will provide registrants with complimentary light refreshments and free parking. To further support the homebuying success, registered attendees will be gifted a coupon offer of up to $585 off an appraisal fee, along with an opportunity to win gift card drawing prizes.

“Owning a home can bring joy, helps build equity, offers stability, and fosters a sense of community. We want to continue to do our part as a community bank to break down barriers and be a resource that can help individuals and families to enjoy and benefit from becoming homeowners,” Morales added. “We encourage anyone who may be interested to register or call us so we can help them to get ready for all homeownership has to offer.”

Pre-registration is required, and space is limited. Click here to register or call (413) 267-4646 for assistance.

MONSON — The people have voted, and the results are in. In late 2025, Monson Savings Bank asked local community members to cast votes for their local nonprofit of choice. The bank is now announcing the 2026 Monson Savings Bank Community Giving Initiative recipients.

This was the 16th year Monson Savings Bank ran its Community Giving Initiative poll. The public’s excitement to cast their vote has grown throughout the years. This year, more than 5,200 votes were received — a record-breaking response from the community.

Monson Savings Bank’s Community Giving Initiative exemplifies the power of collaboration, uniting community members to collectively decide which local organizations receive support. By inviting public votes, the bank ensures that its charitable contributions reflect the community’s values and priorities, fostering a shared commitment to enhancing the well-being of the neighborhoods it serves.

“The community’s enthusiasm for our annual Community Giving Initiative is always so moving,” said Michael Rouette, the bank’s executive vice president and chief operating officer. “As a bank operated right here in Western Massachusetts, Monson Savings Bank wants to support the area’s local residents, businesses, and nonprofits. Our Community Giving Initiative offers a unique opportunity for our community members to have their voice heard and decide the nonprofits they would like us to support.”

Now that the votes have been counted, Monson Savings Bank is planning to donate $25,000 among this year’s top 11 vote recipients. Traditionally, 10 recipients are selected, but due to a tie, 11 organizations will be honored this year.

The recipients include I Found Light Against All Odds, Springfield; Magic for Maddie, Southampton; Friends of Hampden Seniors, Hampden; South End Community Center, Springfield; Springfield Ballers, Springfield; YWCA of Western Massachusetts, Springfield; Monson Free Library, Monson; Springfield Jewish Community Center, Springfield; CLUBOH, Springfield; Aida’s Food Truck, Palmer; and Miracle League of Western Massachusetts, Holyoke.

“These nonprofits bring important resources to our communities. It is obvious why they were chosen by our community members to receive our support,” said Dan Moriarty, the bank’s president and CEO. “On behalf of Monson Savings Bank, I congratulate the top 11 recipients of the 2026 Community Giving Initiative, and I thank you for doing your part to help our community thrive.”

Nancy Velozo

MONSON — Monson Savings Bank announced the retirement of Nancy Velozo, assistant vice president and collections officer.

Velozo joined Monson Savings Bank in January 2014 and has been an integral part of the bank’s success for more than a decade. Through her knowledge and expertise, she played a pivotal role in maintaining low delinquency rates, strengthening the bank’s financial health and stability. Her efforts have safeguarded the institution while reinforcing the bank’s commitment to responsible and compassionate banking.

Beyond her professional achievements, Velozo has exemplified empathy, respect, and collaboration in guiding customers through challenging times. Her ability to balance care with accountability has been a hallmark of her success and a reflection of the bank’s core values.

“Nancy’s dedication and professionalism have made a lasting impact on Monson Savings Bank,” said Dan Moriarty, president and CEO. “Her work has not only contributed to the bank’s financial strength, but has also demonstrated the importance of compassion in banking. We are deeply grateful for her years of service and wish her all the best in her well-deserved retirement.”

Monson Savings Bank’s management team and board of trustees extend their heartfelt appreciation to Velozo for her years of dedicated service and commitment to the communities the bank serves.

MONSON — Monson Savings Bank is hosting its annual toy drive, partnering with multiple local toy collection programs to help bring joy to children this holiday season.

Now through Dec. 13, new and unwrapped toys for children ages 0-12 can be dropped off at any Monson Savings Bank branch during regular business hours. The branches are located at 146 Main St., Monson; 15 Somers Road, Hampden; 100 Post Office Park, Wilbraham; 136 West St., Ware; and 61 North Main St., East Longmeadow.

“Our toy drives give us all an opportunity to come together as a community to spread love, joy, and happiness to local children by collecting holiday gifts for them,” said Dan Moriarty, president and CEO. “We are extremely thankful for our partnering organizations who host the toy programs that ensure all children have a bright and cheerful holiday. We are thrilled to support them in their efforts.”

Monson Savings Bank partners with toy drive programs held by Monson Community Cupboard, Hampden Police Assoc., Wilbraham Police Department, Ware Police Department, and East Longmeadow Police Assoc.

MONSON — Monson Savings Bank’s 2026 Community Giving Initiative is in full swing, and the bank is inviting the public to help decide which local nonprofit organizations will receive donations in the coming year.

Voting is open now and runs through Dec. 31 at 3 p.m. Voters should visit www.monsonsavings.bank/cgi and submit the name of one nonprofit organization they would like Monson Savings Bank to support in 2026. Organizations must be nonprofit and serve within the bank’s geographic area. Each person may vote once.

The 10 ten organizations with the most votes will receive donations from Monson Savings Bank. Winners will be announced in mid-January 2026.

“By participating in our Community Giving Initiative, you help ensure that the charitable organizations most important to our community receive support,” said Dan Moriarty, president and CEO of Monson Savings Bank. “We are grateful for your involvement and look forward to continuing this tradition together.”

MONSON — Monson Savings Bank is calling on the community to come together to make a difference during its food drive, happening the first two weeks of November. With food insecurity affecting families across Western Mass., the bank invites everyone to donate non-perishable food items, paper goods, and toiletries to help neighbors in need.

During the first two weeks of November, donations can be dropped at any of the following Monson Savings Bank branches during regular business hours: 146 Main St., Monson; 15 Somers Road, Hampden; 100 Post Office Park, Wilbraham; 136 West St., Ware; or 61 North Main St., East Longmeadow.

Each bank location is partnering with a local food pantry to ensure donations go directly to those in their communities who need them most. In total, the bank will hold six food drives benefitting four local food pantries, including Monson Community Pantry (Monson branch); Springfield Open Pantry (Hampden, Wilbraham, and East Longmeadow branches); Ware Jubilee Food Cupboard (Ware branch); and the Gray House (Loan and Operations Center).

“This is a moment for our community to step up and show what we’re made of,” said Dan Moriarty, president and CEO of Monson Savings Bank. “We’re proud to be part of this effort, and we’re asking our neighbors to join us. Every can, every box, every donation makes a real impact.”

Monson Savings Bank’s commitment to fighting food insecurity goes beyond this bank-wide initiative. This year, it has contributed $32,500 to local organizations that are fighting hunger in the communities the bank serves, including $20,000 to the Food Bank of Western Massachusetts, part of a $100,000 pledge; $10,000 to the Martin Luther King, Jr. Family Services Food Pantry; $1,000 to Rachel’s Table; $1,000 to the Wales Food Pantry; and $500 to the Feed the Kids Golf Tournament.

MONSON — On Thursday, Nov. 6, Monson Savings Bank’s East Longmeadow branch will commemorate five years of serving the local community.

To mark the occasion, the branch will host anniversary celebrations during regular business hours, 8:30 a.m. to 6 p.m. Community members are invited to join the festivities, which will feature free refreshments and prize drawings at each location.

“We are incredibly proud of the East Longmeadow team and the strong relationships they’ve built over the past five years,” said Dan Moriarty, president and CEO of Monson Savings Bank. “This branch has become a true community hub, and we’re grateful to the residents and businesses of East Longmeadow for welcoming us.”

Bill Toth, East Longmeadow branch manager, added that “it’s been an honor to serve the East Longmeadow community. We’ve grown together, supported one another, and built lasting connections. We look forward to celebrating with our customers and neighbors who make this branch so special.”

Guests who attend the celebration at the East Longmeadow Branch, located at 61 North Main St., will enjoy complimentary refreshments while supplies last. Plus, visitors will have the chance to enter a drawing to win a gift card to one of these local businesses: TRE Olive, Tudor House Liquors, or East Village Tavern.

Janice Pirog

MONSON — Monson Savings Bank announced the promotion of Janice Pirog to Digital Systems manager. In her new role, she will oversee the workflow operations of digital banking products and services, while also managing and training employees within the eBanking Department.

Pirog brings a wealth of experience to her new position. She has worked in the finance and banking industry for 33 years, including 23 years with Monson Savings Bank. Her deep understanding of banking operations and commitment to excellence have made her a valuable asset to the community bank.

“I’m truly honored to step into the role of Digital Systems manager and continue growing with Monson Savings Bank,” Pirog said. “This opportunity allows me to further expand my knowledge of the eBanking department and strengthen my leadership skills. Being part of a community-focused bank that values its employees and customers is incredibly rewarding, and I’m excited to contribute to our ongoing innovation and service excellence.”

Like Monson Savings Bank, Pirog is involved in community initiatives. She volunteers her time as a reader in local elementary school classes and Rays of Hope, reflecting her dedication to making a positive impact both inside and outside the workplace.

“Janice has consistently demonstrated a strong commitment to our customers and our team. Her leadership in the digital banking department is invaluable as we continue to innovate and enhance our services,” said Dan Moriarty, president and CEO of Monson Savings Bank. “We are proud to have her join our eBanking department and look forward to her continued success.”

MONSON — With the season of giving right around the corner, Monson Savings Bank (MSB) is inviting the public to submit their votes for the bank’s 2026 Community Giving Initiative.

For more than a decade, Monson Savings Bank has been seeking the help of community members to plan the bank’s community giving activities. Each year, the bank encourages the public to vote for the nonprofit charitable organizations they would like MSB to support during the coming year.

Starting Oct. 1, everyone is welcome to cast their vote online at www.monsonsavings.bank/cgi. Voting ends at 3 p.m. on Dec. 31.

Voters may provide the name of one nonprofit organization they would like the bank to donate to in 2026. The only requirements are that the organization be designated a nonprofit and provide services within MSB’s geography. The bank allows each person to vote once and pledges to support the 10 organizations that receive the highest number of votes. The top ten vote recipients will be announced by mid-January.

Visitors to the voting page can also view a compiled list of organizations that the bank has supported in years past, as well as previously nominated organizations.

“Monson Savings Bank supports thousands of Western Massachusetts residents each year through our community outreach efforts. By hosting our Community Giving Initiative and gathering input from locals, we make sure that the voice of the community is heard and that the charitable organizations that are important to our community members will be supported by us in the coming year,” said Dan Moriarty, president and CEO of Monson Savings Bank. “This is a tradition that we look forward to each year. We are extremely thankful for the public’s support of this initiative.”

MONSON — Monson Savings Bank recently donated $2,000 to the Miracle League of Western Massachusetts. The donation, made as a part of the bank’s 2025 Community Giving Initiative, will help the organization continue its mission of providing children with disabilities the opportunity to play baseball in a safe and supportive environment.

Kandy Tranghese, senior vice president and chief financial officer of Monson Savings Bank, presented the donation to Brian Feeley, board president of the Miracle League of Western Massachusetts, and Ernie Fitzell, co-founder of the organization.

“At Monson Savings Bank, we believe that every child deserves the chance to experience teamwork,” Tranghese said. “The Miracle League of Western Massachusetts does awesome work to make that possible here in the Springfield area, and we are honored to support their efforts. This donation is a reflection of our admiration for their mission and the lives they touch.”

Brian Feeley shared his appreciation, stating, “we are incredibly grateful to Monson Savings Bank and the community for their generous support. This donation will directly impact our ability to provide a fun, inclusive, and empowering experience for our players and their families. It’s partnerships like this that help us grow and thrive.”

The Miracle League of Western Massachusetts was formed in 2015 by Ernie and Tammy Fitzell. A baseball league for children ages 4-19 with physical and/or cognitive disabilities, the organization gives children of all abilities the chance to play baseball, be a part of a team, and have fun.

“Seeing the smiles on the faces of our players is what drives us every day,” Ernie Fitzell said. “Monson Savings Bank’s support means more children will have the chance to feel that joy. We’re thankful for their belief in what we do and their investment in our community.”

Paul Duquette

MONSON — Monson Savings Bank announced that Paul Duquette, a financial advisor with Osaic Institutions Inc., has joined the bank as a vice president. With more than 30 years of experience in the financial services industry, Duquette brings a wealth of knowledge and a client-first philosophy to his new role.

Duquette is based out of the bank’s East Longmeadow location at 61 North Main St. He is dedicated to helping individuals and businesses achieve their financial goals through thoughtful, personalized strategies. With a strong belief in acting solely in the best interests of his clients, he is not tied to any mutual fund or insurance provider, allowing him to offer truly objective advice.

“We are thrilled to welcome Paul to the Monson Savings Bank family,” said Dan Moriarty, president and CEO of Monson Savings Bank. “His extensive experience, commitment to customer service, and strategic approach to financial planning make him a valuable asset to our team and to our customers.”

Duquette holds a bachelor’s degree in economics from the University of Connecticut and maintains multiple securities licenses, including Series 6, 7, 26, 63, and 65, as well as a Connecticut life and health insurance producer license. His career includes leadership and advisory roles at institutions such as Wells Fargo, Citizens Securities, Santander Bank, and others, where he consistently demonstrated excellence in client relationship management and financial planning.

“I am thrilled to be part of the Monson Savings family,” Duquette said. “My entire career has been spent putting customers first, and I look forward to continuing this tradition by providing exemplary service and delivering solutions tailored to each client’s unique needs and goals.”

MONSON — Monson Savings Bank President and CEO Dan Moriarty and Executive Vice President and COO Michael Rouette, who also serves as board chair and chief volunteer officer of the YMCA of Greater Springfield, recently presented a $3,000 donation to the Scantic Valley YMCA branch. They met with branch Executive Director Debbie Kelder and YMCA of Greater Springfield President and CEO Dexter Johnson to deliver the gift in person.

“Monson Savings Bank has proudly supported the YMCA for many years,” Moriarty said. “We are happy to continue that support with this donation. The Scantic Valley Y is a vital part of our community — many of our team members use this location, Michael and me included. We see the positive impact this facility has on the people it serves.”

The Scantic Valley YMCA earned this donation by being one of the top 10 vote recipients in Monson Savings Bank’s 2025 Community Giving Initiative. Through this annual initiative, community members are invited to vote for their favorite local nonprofit organizations,

“As both a representative of Monson Savings Bank and as board chair and chief volunteer officer of the YMCA of Greater Springfield, this partnership holds a special place in my heart,” Rouette said. “I’ve seen firsthand how the Scantic Valley YMCA enriches lives and strengthens our community. It’s an honor to help support their mission through this donation, and I’m incredibly proud to see so many community members rally behind them through the bank’s Community Giving Initiative.”

Located at 45 Post Office Park in Wilbraham, the Scantic Valley YMCA offers a wide variety of programs for individuals and families of all ages, ranging from aquatics, cycling, yoga, and pickleball to childcare services, wellness programs, and community-building opportunities. As part of the YMCA of Greater Springfield, the branch serves to strengthen the community through health, wellness, and social connection.

“We are so grateful for the support of Monson Savings Bank,” Johnson said. “Donations like this allow us to provide financial assistance to families in need, expand our wellness offerings, and maintain our facilities. Thank you to everyone who voted for us, and to Monson Savings Bank for their continued generosity and community leadership.”

Kelder echoed this appreciation. “The relationship between Monson Savings Bank and the Scantic Valley Y is truly special,” she said. “We’re honored to receive this donation and thankful to our community for showing up to vote for us through the bank’s Community Giving Initiative.”

Carla Carnevale

MONSON — Monson Savings Bank announced the promotion of Carla Carnevale to Community Relations manager. In this role, she will lead the bank’s community engagement and public relations efforts.

A key focus of Carnevale’s new role will be identifying and understanding the evolving needs of the communities the bank serves. By working closely with local organizations and residents, she will help ensure that Monson Savings Bank’s outreach and charitable efforts are aligned with the areas of greatest need, maximizing the bank’s positive impact.

“I am honored to continue growing with Monson Savings Bank,” she said. “It is incredibly rewarding to work for a bank that values community involvement and supports the area I grew up in. I look forward to expanding our outreach, discovering new ways to support our neighbors, and a making meaningful difference.”

Carnevale joined Monson Savings Bank in July 2020 and has held several roles within the Marketing department, including marketing intern, marketing assistant, and marketing & public relations coordinator. Her dedication and creativity have played a key role in the bank’s marketing and outreach initiatives.

In her new position, she will manage the bank’s community relations strategy and partnerships with community organizations. She will also serve on the bank’s community outreach and donations committee and the community reinvestment & fair lending committee, and continue her contributions as an active member of the marketing committee.

Carnevale holds a bachelor’s degree in marketing & small business development from Bay Path University and will begin her studies at Western New England University School of Law in August. She is actively involved in local initiatives, including serving on the board of directors for the Cedar Ridge of Wilbraham Homeowners Assoc., being a member of the Michael J. Dias Foundation’s capital campaign committee, and volunteering her time with various local nonprofits.

“Carla’s passion for community engagement and her ability to build lasting relationships make her a great leader,” said Dan Moriarty, president and CEO of Monson Savings Bank. “We are thrilled to see her take on this new role and continue to strengthen our presence in the communities we serve.”

David Viamari

MONSON — Monson Savings Bank announced the appointment of David Viamari as vice president, controller. In this role, he will be responsible for overseeing the bank’s accounting and financial reporting functions, playing a critical part in maintaining the institution’s financial health and regulatory compliance. He brings more than 15 years of experience in the finance and accounting field, including four years in banking and 11 years in public accounting.

Before joining Monson Savings Bank, Viamari served as assistant vice president, assistant controller at bankESB, a subsidiary of Hometown Financial Group, MHC. There, he managed the bank’s financial statements and regulatory reporting requirements, assisted in the monthly financial close process, and oversaw the General Accounting and Accounts Payable departments. He also supported executive leadership and the board of directors by delivering accurate and timely financial reporting.

“We are excited to welcome David to our team,” said Dan Moriarty, president and CEO of Monson Savings Bank. “His extensive experience in both banking and public accounting will be a tremendous asset to our Finance department. We look forward to his contributions as we continue to grow and serve our communities.”

Viamari holds both a bachelor of business administration degree in accounting and a master’s degree in accounting from UMass Amherst’s Isenberg School of Management. He is a committed community member, currently serving as treasurer on the board of directors for the Lathrop Home of Northampton. He is also a member of the Boston chapter of the Financial Managers Society.

“I am excited to be joining the team here at Monson Savings Bank,” Viamari said. “As a Western Mass. native, the bank’s commitment to serving the Western Mass. community was important to me. It is a customer-focused institution that promotes employee development. I believe the experiences and relationships I have built throughout my professional career will serve me well in this new role.”

Catherine Rioux

MONSON — Monson Savings Bank announced the promotion of Catherine Rioux to the position of assistant vice president commercial loan officer. In her new role, she will continue to serve the community by educating and assisting current and prospective borrowers with a variety of financing options, including commercial and industrial loans and commercial real estate lending.

Rioux brings nearly two decades of banking experience to her role, including 12 years specifically in lending. She began her career at Monson Savings Bank in 2006, initially viewing it as a part-time opportunity. However, her passion for banking quickly grew, and she gained experience across nearly every department in the bank.

“I am excited and grateful for the growth opportunities that I have had throughout my career at Monson Savings Bank,” she said. “What started as a part-time job during high school has grown into a fulfilling career of which I am incredibly proud. I have had the chance to learn from some of the best bankers in our area, and I am thankful for the support and mentorship I have received along the way.

“I am especially passionate about helping local businesses succeed and being a trusted resource for their financial needs,” she added. “I look forward to continuing to build strong relationships within our community and contributing to the bank’s mission of delivering exceptional service and support.”

Rioux holds a bachelor of business administration degree from Western New England University, with a major in management and a minor in communications. She is also a graduate of the New England School of Financial Studies and the Springfield Regional Chamber Leadership Institute. She was recently named to BusinessWest’s 40 Under Forty class of 2025.

In addition to her professional achievements, she is deeply involved in her community. She serves on the town of Monson’s scholarship committee, volunteers at St. Patrick’s Church, supports Girls on the Run Western Massachusetts, and is a member of the Monson Free Library finance committee.

“Catherine has been part of the Monson Savings Bank family for many years, and her promotion to assistant vice president commercial loan officer is a reflection of her hard work, dedication, and deep understanding of our customers’ needs,” said Dan Moriarty, president and CEO of Monson Savings Bank. “She brings a unique combination of experience, empathy, and professionalism to every interaction, and her commitment to helping local businesses thrive is truly inspiring. We are proud to have her on our team and excited to see the continued impact she will make in this new role.”

Stephan Chiacchia

MONSON — Monson Savings Bank announced the retirement of Stephan Chiacchia from its board of directors after nearly two decades of dedicated service, during which he played a pivotal role in guiding the bank’s strategic direction and community-focused mission.

A respected member of the community, Chiacchia brought a wealth of experience and insight to the board. A certified public accountant, he has held leadership roles in several organizations, including as a board member of Sanderson-MacLeod Inc. and treasurer of the Palmer Rotary Club.

“Steve’s contributions to Monson Savings Bank have been invaluable,” said Dan Moriarty, the bank’s president and CEO. “His thoughtful leadership, financial acumen, and unwavering dedication to our mission have helped shape the bank’s success and community impact. We are deeply grateful for his service and wish him all the best in his retirement.”

Throughout his 17-year tenure, Chiacchia was known for his strategic thinking, collaborative spirit, and steadfast support of the bank’s values. His guidance helped Monson Savings Bank navigate a dynamic financial landscape while remaining true to its roots as a community-focused institution.

MONSON — Monson Savings Bank continued giving back to the communities it serves by donating $5,000 to the Salvation Army’s Ware/Monson Area Housing Assistance Program. This contribution will directly assist local individuals and families experiencing housing instability, helping them stay in their homes and avoid homelessness.

The donation was presented by Dan Moriarty, Monson Savings Bank’s president and CEO, and Heather Arbour, vice president BSA/Fraud officer and Compliance manager and longtime Salvation Army volunteer, to Wilfred Leslie, Service Extension director for the Salvation Army’s Massachusetts Division. The funds will be used to support residents in the bank’s communities by providing assistance with rent, utilities, and emergency housing needs.

“At Monson Savings Bank, we are deeply committed to helping our neighbors in need,” Moriarty said. “We understand how important it is to feel safe and secure in your home. Through this donation, we’re proud to help ease the burden for individuals and families who are facing financial hardships. The Salvation Army is a critical partner in these efforts, and we are honored to support the meaningful work they do.”

Leslie expressed his sincere appreciation to the bank. “This support from Monson Savings Bank allows us to do more for the people who need it most. This donation will go a long way in helping families stay in their homes during times of crisis. We are grateful for the bank’s dedication to community well-being and for being an ally in our mission.”

MONSON — Monson Savings Bank announced it will host its annual free Community Shred Day on Saturday, June 14 from 9 a.m. to noon at the bank’s 146 Main St., Monson branch. As in past years, Monson Savings Bank is partnering with PROSHRED of Wilbraham for this event. The bank welcomes the public to dispose of their private documents onsite. Refreshments and giveaways will be available while supplies last.

Storing documents that contain personal information in one’s home can pose a major security risk. Monson Savings Bank is encouraging residents to shred any documents they no longer need, especially those that contain private information. Monson Savings Bank’s free Community Shred Day is an ideal opportunity to properly discard unwanted documents, such as tax returns, bank or credit card statements, bills, medical records, and more.

“At Monson Savings Bank, safeguarding our customers’ and community members’ personal information is a top priority,” said Dan Moriarty, president and CEO of Monson Savings Bank. “Our team is committed to maintaining the highest standards of information security. We’re proud to offer a free Shred Day, providing our customers with a safe and secure way to dispose of sensitive documents.”