BusinessTalk Podcast Series Archive
BusinessTalk
A BusinessWest Podcast Series
We are excited to announce that BusinessWest has launched a new podcast series, BusinessTalk. Each episode will feature in-depth interviews and discussions with local industry leaders, providing thoughtful perspectives on the Western Massachuetts economy and the many business ventures that keep it running during these challenging times
The Hosts
Joseph Bednar, Editor of BusinessWest & Healthcare News. Joe is a veteran writer and copy editor with more than two decades of experience covering Western Massachusetts.
George O’Brien, Editor and Associate Publisher for BusinessWest & Healthcare News, is one of the region’s most experienced and respected journalists, with more than 30 years’ experience as a writer and editor.
Episode 181: October 2, 2023
George Interviews Dr. Mark Kenton, chief of Emergency Medicine at Mercy Medical Center
Dr. Mark Kenton has seen it all during a long career in emergency medicine, from the fast pace and constant challenge of daily cases to a pandemic that sorely tested emergency departments in unprecedented ways. Through all of it, he says effective care, especially of individuals often facing the worst days of their lives, begins with listening and forging personal connections with patients and their families. On the next episode of BusinessTalk, Kenton, chief of Emergency Medicine at Mercy Medical Center, talks with BusinessWest Editor Joe Bednar about his important work — both inside the ER and often far outside it as an outspoken advocate — for which he has been honored as one of BusinessWest‘s Healthcare Heroes for 2023. It’s must listening, so tune in to BusinessTalk, a podcast presented by BusinessWest and sponsored by PeoplesBank.
Episode 180: September 25, 2023
Joe Interviews Diana Szynal president and CEO of the Springfield Regional Chamber
After several years leading the Franklin County Chamber of Commerce, Diana Szynal took the reins as president and CEO of the Springfield Regional Chamber last summer, and in the year-plus since, she has listened to — and learned from — hundreds of business, government, and economic-development leaders in an effort to ensure the chamber is playing an effective role in the growth and vibrancy of the Greater Springfield economy. On the next episode of BusinessTalk, Szynal talks with BusinessWest Editor Joe Bednar about all this and much more, including some exciting upcoming events, including a reimagined Super 60 that has expanded its categories to recognize a wider variety of businesses and nonprofits. It’s must listening, so tune in to BusinessTalk, a podcast presented by BusinessWest and sponsored by PeoplesBank.
Episode 179: September 18, 2023
Joe Interviews Dave Wisseman, the tenth-generation leader of this venerable family farm
What started out as an artistic inspiration more than 20 years ago has become one of the region’s most anticipated fall attractions: Mike’s Maze, a massive, visually striking (at least from above) corn maze at Warner Farm in Sunderland. (This year’s edition is a thoughtful reflection on the growing role of artificial intelligence in society.) The maze has become a significant revenue driver for the farm, a welcome benefit in a year when farmers have faced unusually harsh challenges. On the next episode of BusinessTalk, Dave Wisseman, the tenth-generation leader of this venerable family farm, talks with BusinessWest Editor Joe Bednar about the farm’s rich history, how the mazes are created, how the annual attraction has evolved, and much more. It’s must listening, so tune in to BusinessTalk, a podcast presented by BusinessWest and sponsored by PeoplesBank.
Episode 178: September 11, 2023
BusinessWest Editor Joe Bednar talks with Gene Cassidy, president and CEO of the Eastern States Exposition
Episode 177: September 4, 2023
Joe Bednar talks with Joel Doolin, MiraVista’s executive vice president
At a time when behavioral-health issues, substance misuse, and family and workplace stressors are all on people’s minds, the need for responsive services is higher than ever. MiraVista Behavioral Health Center in Holyoke has been meeting those needs since 2021 with an array of inpatient psychiatric services, outpatient substance recovery programs, and community outreach to educate people about mental wellness and the resources available to achieve it. On the next BusinessTalk episode, BusinessWest Editor Joe Bednar talks with Joel Doolin, MiraVista’s executive vice president, about these services, his passion for behavioral health, and why there’s still progress to be made when it comes to talking openly about mental health and overcoming the stigma too often associated with it. It’s must listening, so tune in to BusinessTalk, a podcast presented by BusinessWest and sponsored by PeoplesBank.
Episode 176: August 28, 2023
BusinessWest Editor Joe Bednar sits down with Chris Kelley, MGM Springfield’s president and COO
Many people vividly remember their excitement when MGM Springfield opened its doors five years ago — as well as the early returns, which didn’t meet the lofty expectations casino proponents had laid out, followed by the pandemic shutdown and, later, a halting return to activity. What people might not realize is that the casino’s last three quarters have been its best, while legal sports betting and an impressive recent slate of music and comedy shows bode well for an even stronger future. On the next installment of BusinessTalk, BusinessWest Editor Joe Bednar sits down with Chris Kelley, MGM Springfield’s president and COO, about rising expectations, how to continually improve the customer experience, the challenge of maintaining a large workforce, and much more. It’s must listening, so tune in to BusinessTalk, a podcast presented by BusinessWest and sponsored by PeoplesBank.
Episode 175: August 14, 2023
Joe Interviews Dr. Andrew Lam, retinal surgeon with New England Retina Consultants
Dr. Andrew Lam has forged an intriguing dual career. The first is in medicine, as a retinal surgeon with New England Retina Consultants, an attending surgeon at Baystate Medical Center, and an assistant professor of Ophthalmology at UMass Medical School. But he’s also turned his lifelong passion for history into four acclaimed books: two in the realm of historical fiction, and two nonfiction works about the often-surprising lives behind modern medical advances. On the next installment of BusinessTalk, Dr. Lam talks with BusinessWest Editor Joe Bednar about his latest work, The Masters of Medicine, and how he goes about bringing history to life on the page — when he’s not helping patients salvage and improve their sight, that is. It’s must listening, so tune in to BusinessTalk, a podcast presented by BusinessWest and sponsored by PeoplesBank.
Episode 174: August 7, 2023
George Interviews Matt Flink president of Appleton Corp.
These are interesting and challenging times for commercial real estate and property management, and an equally intriguing chapter in the career of Matt Flink, who took the reins as president of Appleton Corp. last year and seeks to steer the firm, one of the venerable O’Connell Companies, into continued growth. On the next episode of BusinessTalk, Matt joins BusinessWest Editor Joe Bednar for an energetic, wide-ranging conversation about what goes into effective property management, the leadership skills he’s honed from both his past roles and coaching youth sports, the ways in which the post-pandemic world is changing the way people work … and much more. It’s must listening, so tune in to BusinessTalk, a podcast presented by BusinessWest and sponsored by PeoplesBank.